Podcast appearances and mentions of josh liston

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  • 161EPISODES
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  • May 1, 2025LATEST

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Best podcasts about josh liston

Latest podcast episodes about josh liston

The Lash Business Lounge
Ep. 140: The Truth About Burnout in the Beauty Industry ... and How to Come Back From It.

The Lash Business Lounge

Play Episode Listen Later May 1, 2025 25:38


https://www.instagram.com/laurenlappin_In this week's episode Lauren tackles an incredibly important (and complex) topic that impacts the majority of Beauty Industry Professional and Salon Owners at some point during their careers, burnout. Lauren first covers the early warning signs of impending burnout (how to know it's coming), and she then goes on to share five proven ways to fight back and even overcome burnout in your beauty business. The Early Warning Signs of Burnout in Your Business:You start fantasising about scenarios that would force you into having time away from your Business. (06:00).You might stop caring about the things you used to love. (07:30).You're not adjusting your pricing to make work feel more worthwhile, and the investment you have in your work is slipping. (08:45).You feel stuck on the Hamster Wheel of Lashing. (09:30).You're going through the motions. You're not enjoying your business and work anymore. (10:00)."Burnout often happens when you're so far off your why, it's not funny." ~ Lauren Lappin.5 Steps to Coming Back from Burnout:Look at your week. Where are you spending your time and energy? (15:30).Audit your Services. Which services drain you, and which ones light you up? (17:45).Raise your Prices. (19:00).Start saying NO much more often. (20:00).Do something the reignites your Passion. (21:40).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 139: Is Your Online Booking Process Losing You Potential Clients?

The Lash Business Lounge

Play Episode Listen Later Apr 24, 2025 21:02


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the good and the bad of trying to book a basic beauty service (online) while on a recent trip to Melbourne, Victoria, and spoiler alert, there was a lot of bad. Lauren searched for, and found, 5 different Salons and attempted to book a service online with each of them, and for the most part she found the process frustrating and/or a complete waste of her time. Is Your Online Booking Process Losing You Potential Clients?• "I was struck by how hard it was to book in with 4-of-the-5 Salons online." ~ (03:30).• "It was all too hard, so I just gave up." ~ (07:50).• "People want easy! They don't want to put in extra effort just to book in with you." ~ (10:15). • "I love it when I book online with a business that has streamlined processes (and payment options)." ~ (12:45).• "Avoid potentially confusing and/or lingo-heavy service names on your online booking system." ~ (14:00).• "Ask someone outside of the beauty industry to test your booking process for you and to give you feedback (good, bad, and otherwise)." ~ (16:15).• "Your Booking Process should take 2-3 minutes without confusing, and the payment options should be as simple and as convenient as possible." ~ (18:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 138: How to Lead Your Salon Team the Right Way - with Lauren's Salon Manager, Jemma.

The Lash Business Lounge

Play Episode Listen Later Apr 17, 2025 46:08


https://www.instagram.com/laurenlappin_In this week's episode Lauren is joined by her Salon Manager, Jemma, and they dive deep into all things Salon Management and Leadership. Topics Covered in this Episode:• Micromanagement. (12:00).• The impacts of poor leadership on both productivity, and Team morale. (15:30).• What's it like stepping into management in the Beauty space? (21:30).• What does Jemma think makes for a great Salon Team and Team Member? (25:00).• What are the biggest mistakes Salon Owners make when managing their Teams? (31:00).• Setting your Team up for maximum success. (36:00).• What advice does Jemma have for Owners and Managers in the Beauty space? (39:00)."All the best things happen on the other side of tough conversations." Listen to 5 Leadership Lessons I Wish I Knew Sooner: https://player.captivate.fm/episode/da3d73f7-f5ae-423c-9159-c0869dbc1c2a ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 137: Q&A - Team Rewards | Staff Leaving to Start a Competitive Business | Stepping Away | Building Clientele | Giving Up | Unreliable Team Members

The Lash Business Lounge

Play Episode Listen Later Apr 10, 2025 30:04


Booked & Busy: https://laurenlappin.com.au/booked-and-busyIn this week's episode Lauren tackles a list of amazing (and at times challenging) Listener Questions from a recent Instagram Poll - with the bulk of the questions being focused on and around Staffing and Employee motivation and management. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. How does Lauren reward her Team? How would Lauren handle people leaving and starting their own Business? (02:30).Stepping away from the Business. (09:00).How to build up New Staff's clientele. (15:45).Have you ever felt like giving up because you can't find reliable Team Members? (21:00).How would you approach a situation where a Staff Members is calling-in sick on a regular basis, as much as twice per month every month? (23:30). Booked & Busy: https://laurenlappin.com.au/booked-and-busy....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 136: Common Financial Mistakes that Salon Owners Make (and how to avoid them).

The Lash Business Lounge

Play Episode Listen Later Apr 3, 2025 33:13


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses some of the most common financial mistakes that Salon Owners (of all experience levels) make, and how you can work to avoid them.You don't need to address all the potential financial mistakes in your business at the same time, just take them one a time and watch your revenue and your profitability grow ~ Lauren Lappin.8 Common Financial Mistakes that Salon Owners Make: Not having proper daily processes for handling transactions and cash. (01:30).Not optimising your Salon Calendar/Schedule, and not Block-Booking. (05:45).Not taking retail seriously enough. (10:30).Not maximising add-ons and upgrades to services. (15:30).Ignoring your reports, and running your business with blinders on. Not knowing (and understanding ) your key numbers. (18:30).Overspending on supplies and other business costs without checking for better deals and seeking out discounts from suppliers. (22:00). Undercharging and/or not increasing your prices, ever. (24:30).Not incentivising your Team to perform at their absolute best. (28:30).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 135: 5 Leadership Lessons I Wish I Knew Sooner.

The Lash Business Lounge

Play Episode Listen Later Mar 27, 2025 22:45


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 5 Hard-won Leadership Lessons from over a decade of leading people in her Salon Business. 5 Leadership Lessons Lauren Wishes She Knew Sooner: Don't be afraid to let go of toxic or underperforming staff. (02:00). Everyone is Replaceable. (05:15).No one cares about Business like you do. (08:30). "Employees are working for their pay-checks, we Business Owners are working for our futures." ~ Lauren Lappin.You don't have to say yes to everything. Stop being a People-Pleaser! (12:30). Hire for personality, not for skills and experience alone. (17:20).Hire Slow, Fire Fast: https://player.captivate.fm/episode/acb70a87-aa30-4215-82bd-3885e50849e7Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 134: The Reasons Why Your Clients Don't Come Back (part 2)

The Lash Business Lounge

Play Episode Listen Later Mar 20, 2025 38:32


Catch up on part 1 here (Ep. 133): https://player.captivate.fm/episode/de70341b-3ae6-4bed-b76d-ac635c1af492In this week's episode Lauren discusses some more reasons why your Clients might not be coming back to your Salon, and just like last week, many of these reasons go beyond the quality of your work and/or the cost of your services.Keep in Mind: the types of TikTok clips that Lauren was watching around this topic aren't actually good examples of strong marketing for your Salon. The Reasons Why Your Clients Don't Come Back (part 2):• The Tech's hands always smelt heavily of food. (02:00).• Little-to-no conversation. (05:30).• "Her kids kept running around, and she kept talking to her boyfriend." (07:50).• "She dropped her phone on my face." (09:45).• Always blamed me for the condition of my lashes. (13:15).• The Tech didn't confirm that I was comfortable and pain-free, and then ignored me when I said I wasn't. (17:00).• The price kept changing even though I always got the same thing. (20:30).• "She was always talking to her mum (who was in the next room) and it was super annoying." (22:00).• "The after-pics she took of me, were so ugly and unflattering." (23:30).• "She told her other Clients my 'tea' and it got back to me." (25:45).• My lashes were only lasting a week or so, and it wasn't worth the investment. (27:15).• It always took too long. (28:10).• The Tech would stop every 5 minutes to go on their phone. (31:45).• The Tech was always running at least 30 minutes late. (32:15).• Chewed gum loudly. (34:00).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 133: The Reasons Why Your Clients Don't Come Back (part 1)

The Lash Business Lounge

Play Episode Listen Later Mar 13, 2025 33:47


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses some of the reasons why your Clients might not be coming back to your Salon, and many of these reasons go beyond the quality of your work, and your Team's work. In this two-part series, Lauren shares her thoughts regarding a recent round-up on TikTok of the most common reasons why Clients don't return to Beauty Service Providers, and shares some simply tips to avoid doing each of these things that might be stopping your Clients from rebooking. Keep in Mind: the types of TikTok clips that Lauren was watching around this topic aren't actually good examples of strong marketing for your Salon. The Reasons Why Your Clients Don't Come Back:• The Tech talked my off ear. (04:45).• I got sick of both my Tech's lack of reliability, and all the last-minute cancellations. (06:00).• "Got glue in my hair, didn't tell me, or apologise for it". (08:00). • General lack of availability. (11:00). • "Kept stopping to pick up her phone, or send texts". (12:15).• The Tech didn't listen to what I wanted. (15:30).• "Didn't let me user her restroom before the appointment". (21:00).• "Stuck my bottom lashes to the top, and then used scissors to separate them - leaving me with trimmed bottom lashes". (22:30).• "Listened to a Podcast, and never talked to me". (25:30).• The Tech was eating during the service. (28:30).• "Played music off of her phone, and put the phone right next to my ear". (30:00).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 132: Debunking the Myth of Passive Income in the Beauty Industry

The Lash Business Lounge

Play Episode Listen Later Mar 6, 2025 25:46


https://www.instagram.com/laurenlappin_In this week's episode Lauren sets out to Debunk the Myth of Passive income in the Beauty Industry. This is a topic that Lauren has been wrestling with for quite a while and she feels that the Podcast is the very best place share this very complex issue in business, at length and in-depth. What is Passive Income? Passive income is money you earn with little ongoing effort, from sources other than a traditional job and/or hours-for-dollars based business activities. • The Rise of the Beauty Business Coach. (03:50). • Choose Your Hard! (06:00).• How Passive is Passive Income? (07:30). • The Realities of Being an Online Coach or Mentor. (11:00). • Building a Successful Business, First. (16:00). • You Will Still Need a Team. (17:55).• What Have You Got Left at the End? (19:00).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 131: Q&A - Juggling Motherhood & Business when Your Kids are Little | Difficult Employees | Struggling to Find Clients

The Lash Business Lounge

Play Episode Listen Later Feb 27, 2025 28:01


Lauren on Instagram: https://www.instagram.com/laurenlappin_In this week's episode Lauren tackles a list of 3 fantastic Listener Questions from a recent Instagram Poll - this is part 2of a 2-part Q&A series. If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_. How did Lauren juggle being a Mother and being Business Owner back when her children were little? How to deal with a difficult employees (that are also very good at their job). (15:00).Struggling to find Clients - what should I do? (21:00).Ep. 83: 5 Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivityEp. 110: Why You Need to "Hire Slow, and Fire Fast" in your Beauty Business: https://the-lash-business-lounge.captivate.fm/episode/ep-110-why-you-need-to-hire-slow-fire-fast-in-your-beauty-business ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 130: Q&A - Increasing Client Retention Rate | Opening a Second Location | First Year Growth | Difficult Client Conversations

The Lash Business Lounge

Play Episode Listen Later Feb 20, 2025 29:06


Get Booked & Busy: https://laurenlappin.com.au/booked-and-busyIn this week's episode Lauren tackles a list of four very BIG Listener Questions from a recent Instagram Poll - this is part 1 of a 2-part Q&A series. If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here @laurenlappin_. What is the most effective way to support Staff to rebook Clients?Should I open a second location? (08:00).First Year Growth, where should I be? (15:15).How do we tell a Client that their lashes are damaged from another Salon without offending the Client? (23:00).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 129: The 7 Reasons Why Beauty Businesses Fail.

The Lash Business Lounge

Play Episode Listen Later Feb 13, 2025 33:55


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the 7 Reasons Why Beauty Businesses Fail, plus she shares some proven strategies you can start implementing today to right the ship in your Business.Poor Time Management. You need to work out what really moves the needle in your Business, and put the majority of your concerted efforts on those high-impact activities. (01:15).Lack of understanding of Business Finances (cash flow, pricing, costs, profitability and accurate Book Keeping). (07:45).Outsourcing and/or Hiring before you are ready. Keep doing the work you can do really well for as long as you can during the start-up phase of your Business. (10:00).Inconsistent, non-Existent, or Bad Marketing. "You can't expect to have a booming Business if you're not marketing yourself" ~ Lauren Lappin. (14:00). Spending money on things you can't afford and/or on the wrong things. (16:30). Ignoring your Client Retention Rate. (23:45). Poor Mindset. "People that fail, are people that quit" ~ Lauren Lappin. (26:00). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 128: 8 Ways You Can Increase Profits in Your Beauty Business in 2025

The Lash Business Lounge

Play Episode Listen Later Feb 6, 2025 32:16


Salon Goals February 2025.In this week's episode Lauren shares 8 Proven Ways You Can Increase Profits in your Beauty Business in 2025, and as Lauren mentions in the episode "These aren't fun things" but they're essential for increasing business profits. You need to be running a regular review (of the monies in and out) in your business. (04:00). Examine your reports. "Don't go through business with blinders on" ~ Lauren Lappin. (08:45). Review all your spending. Try to get a better deal on your utilities, your supplies, and your general Salon consumables. (13:00). Raise Your Prices! (15:15).Expand your retail range, and focus on building retail sales volume in your Salon. (18:30).Focus on Add-ons & Upgrades. (19:50).Optimise your Appointment Schedule to fill gaps. You want appointments to flow back-to-back. (22:00). You need incentivise your Team to perform at their very best, and you need to keep finding creating ways to do so. (27:00). Salon Goals February 2025.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 127: Hiring Skilled vs Unskilled Staff for Your Salon Business

The Lash Business Lounge

Play Episode Listen Later Jan 30, 2025 22:28


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the Pros and Cons of Hiring Skilled vs Unskilled Staff for your Salon Business. No hiring decision is easy, but this episode should allow you to get some clarity about what you're gaining (and potentially what you're giving up) when hiring experienced vs inexperienced Team Members. Hiring "Skilled" Staff (the Pros and Cons):• Pro: Skilled Team Members are up-and-running much much quicker and making money for you from the start (08:45).• Pro: Less training requirements to get a Skilled Hire working at a Professional Level (09:45).• Pro: A Skilled Hire might bring some Clients with them to your Business (10:15).• Con: Sometimes with advanced skills comes a big ego, and potentially bad habits that have been let go in the past (10:30).• Con: The Skilled Hire might not be as skilled as you'd hoped they would be (12:15). >> Always Do a Skills Test!!

The Lash Business Lounge
Ep. 126: What Would Happen to Your Business if You Took a Month Off Work?

The Lash Business Lounge

Play Episode Listen Later Jan 23, 2025 14:29


Salon Goals February 2025. In this week's episode we discuss a very challenging question for Salon Owners: What Would Happen to Your Business if You Took a Month Off Work? Lauren also helps you answer the following, Have you built yourself a business, or a job?If You Took a Month Off Work?Would administration asks, Client communications, social media posts and general cleaning stop getting done while you're away? (03:45)Would your regular stock control and ordering processes be maintained? (04:45)Would the wages, banking and booking keeping get done? (06:00)Have you built yourself a business, or a job? (07:30)Building Client Trust in your Team so you can go away worry-free. (09:30)Salon Goals February 2025.Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 125: Starting a New Business / Building a Brand

The Lash Business Lounge

Play Episode Listen Later Jan 16, 2025 46:00


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the steps she's taken to help build her and her husband Owen's new Landscaping Business. This episode focusses on getting the Marketing, Promotional and Communication Assets right from the outset, and how it sets you up to succeed in the long-term, regardless of industry. Finding the right business Name. (04:00)Go Big or Go Home! (plus using ChatGPT to brainstorm potential names). (12:00)Registering your business name, and domain names. (13:30)Get a professional email address. (17:50)Finding the perfect logo. (using Design Crowd). (18:45)Sourcing options for the Formscape Outdoor Solutions logo. (24:15)Instagram and Facebook Accounts. (plus using Facebook Groups to get Clients). (30:45)Optimising domain names and email addresses for memorability and ease-of-use. (34:00)Get a dedicated business phone. (37:30)Using AI to help write blogs for the Formscape website. (40:00)Follow the Formscape Journey: https://www.instagram.com/formscape_outdoor_solutions/Rate and Review the Podcast in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Podcast in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 124: Here's Why You Aren't Getting New Clients

The Lash Business Lounge

Play Episode Listen Later Dec 19, 2024 24:14


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses 4 Reasons Why You Aren't Getting New Clients into your Salon. Your Social Media Sucks! (02:00). In 2025 (and beyond) you simply have to care about the quality of your Social Media Content, on being consistent, personal, engaging, and original. You Aren't Building Relationships with Your Clients (09:00). Studies show that the no.1 reason a Customer will leave a business is Perceived Indifference on the part of the Business. You're Not Giving Your Clients an Incentive to Return (15:00).Lack of Attention to Detail (18:00).Forbes.com on the Perceived Indifference Study: https://www.forbes.com/sites/stanphelps/2015/08/16/losing-customers-over-poor-service-lessons-from-td-bank-big-ass-fans-on-overcoming-indifference/Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 123: Gabrielle Hill on Client Education, Hiring Staff, Fear in Business, Time Management, and The Value of Client Feedback - p2/2

The Lash Business Lounge

Play Episode Listen Later Dec 12, 2024 21:01


https://www.instagram.com/laurenlappin_In this week's episode (part 2 of 2) Lauren is joined by the incredible Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro. Lauren and Gab dig into hiring, mindset, time and self-management, and balancing all the priorities inside and outside of business.• How does Gab manage all the competing priorities in her life? (And there's a lot!!). (06:45).• Motivation is fleeting ~ Lauren Lappin. (10:30).• The role of the Partner in employee success, and self-confidence. (11:45).• What has been Gab's biggest struggle in Business? (13:00).• Gabrielle's mindset change around Client Feedback. (14:20).• What's one piece of advice that Gab would love to be able to go back and tell a younger version of herself? (16:00). Listen to Part 1 with Gab here >> https://the-lash-business-lounge.captivate.fm/episode/ep-122-gabrielle-hill-on-starting-growing-the-lash-house-newcastle-moving-beyond-the-home-salon-risk-taking-and-client-retention-p1-2Find Gabrielle Online.https://www.instagram.com/gabriellehill/https://www.instagram.com/thelashhousenewcastle/https://www.instagram.com/lashmamipro/Get 20% Off your first order from Lash Mami Pro. Use discount code LBL20 for 20% off your first order athttps://lashmamipro.com.au/....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 122: Gabrielle Hill on Starting & Growing 'The Lash House Newcastle', Moving Beyond the Home Salon, Risk Taking, and Getting Clients to Rebook - p1/2

The Lash Business Lounge

Play Episode Listen Later Dec 5, 2024 29:12


https://www.instagram.com/laurenlappin_In this week's episode (part 1 of 2) Lauren is joined by the amazing Gabrielle Hill from The Lash House Newcastle and Lash Mami Pro. This is part 1 of a 2-part deep dive into how Gabrielle started, adapted, expanded and grew The Lash House Newcastle. • Gabrielle's Team and their commitment to Content Creation. (06:45).• How did Gab get started in Beauty and Lashing? (09:25).• From Townhouse to Granny Flat, and growing the Team. (13:30). • Establishing a dedicated space for 'The Lash House Academy'. (18:00). • Failure is not an option! (19:45)• Lauren was packing orders by torch light in a storage shed. (23:00).• Getting Clients to rebook is the key to Business Growth. (27:30).Find Gabrielle Online.https://www.instagram.com/gabriellehill/https://www.instagram.com/thelashhousenewcastle/https://www.instagram.com/lashmamipro/Get 20% Off your first order from Lash Mami Pro. Use discount code LBL20 for 20% off your first order at https://lashmamipro.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 121: How I'm Taking Care of Myself This December

The Lash Business Lounge

Play Episode Listen Later Nov 28, 2024 21:58


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares several ways that she's taking care of herself (and by extension her Family and her Team) this December. Lauren asks the question: Are You Planning to Thrive, or Just Survive?"We (as Business Owners) need to take care of ourselves and enjoy this time of year, too" ~ Lauren Lappin. A focus on health at this time of year is key to making it through the silly season unscathed. (05:30). Massage, Chiropractic (where required), and Scheduled Exercise Sessions are an essential part of Lauren's plan for December.Shopping and Meal Prep. (10:30). Setting and Maintaining Boundaries, in particular around Start & Finish times. (11:55). Scheduled Breaks, and actually taking them. (14:55)Batch Creation of Content and Future Marketing Assets. (15:30)Closing for the Break. (17:00).Listen to 'Show Me Your Calendar, And I'll Show You Your Life' (Podcast Episode): https://player.captivate.fm/episode/5e4c513c-b039-416f-a293-4e0ca0856562Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 120: Q&A - Managing the Family Schedule | Arriving Early at the Salon | More Team Members vs More Clients | Home Gym (Worth It?) | Calculating Your Salon Financials

The Lash Business Lounge

Play Episode Listen Later Nov 21, 2024 27:47


Grow Your Beauty Biz: https://laurenlappin.com.au/private-coachingIn this week's episode Lauren answers a wide-ranging list of Listener Questions from a recent Instagram Poll. (If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here https://www.instagram.com/laurenlappin_)How do you manage the Family Schedule while running a business? How early do you get to the Salon before your first Client is due to arrive? (07:00).Boosted Posts, Campaigns, or both? Putting on a Team Member. Need more Clients. (10:30).How much did you spend on your Home Gym, and was it worth it? (17:00).How do you calculate your Salon Financials for Growth and Profit? (24:45).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 119: Show Me Your Calendar, And I'll Show You Your Life

The Lash Business Lounge

Play Episode Listen Later Nov 14, 2024 20:12


Want More Info on the Salon Boss Mastermind? DM 'MASTERMIND' to Lauren on Instagram https://www.instagram.com/laurenlappin_In this week's episode Lauren asks a very big question: "If I was to look at your calendar right now, what would it tell me about your business and life in 12 months?" The things that you are dedicating your time to right now, will dictate how your future is going to look. (02:15).No time for business development = no chance for growth. (02:55)."The definition of insanity is doing the same thing over and over again and expecting different results" ~ Albert Einstein. (03:55).Change requires action. (07:30).What does Lauren's calendar say about her priorities and goals? (10:45).Podcast Recording/Prep and Content Creation is scheduled in. (11:50).If you want to grow in 2025 you need to be scheduling in time for Marketing and Implementation, Content Creation and Posting that Content, Building Systems, Team Development and Training, Financial Accountability Sessions, and most importantly Reflection and Future Planning. (14:15)."Nothing Changes if Nothing Changes" ~ Lauren Lappin. (18:30).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 118: Want Better Clients? Start By Being One!

The Lash Business Lounge

Play Episode Listen Later Nov 7, 2024 24:00


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses a key factor in attracting and keeping Better Clients, and that's to Start by Being a Better Client Yourself. "What you put out there, is what you get back"~ Lauren Lappin.• No-shows in business. (05:00).• Last-minute cancellations in business. (06:30).• Being asked for a cheaper prices and/or discounts. (08:00).• Chasing people for money sucks!! (10:00).• Lauren's Week from Hell, and trying to model Ideal Client Behaviour (walking the talk). (13:30). • Ask Yourself: Would I want me as a Client? (18:00). • Start Practicing Karmic Client Etiquette. (18:45)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 117: How Often Should You Increase Your Service Prices?

The Lash Business Lounge

Play Episode Listen Later Oct 31, 2024 27:03


Want More Info on the Salon Boss Mastermind? DM 'MASTERMIND' to Lauren on Instagram https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses how to increase your Salon Service Prices on a regular basis, and why you shouldn't ever feel uncomfortable and/or greedy when doing so. "Price rises are necessary to combat rising costs, sustaining your continued business growth, and to fairly compensating both yourself and if you have one, your Team" ~ Lauren Lappin. How To Increase Your Salon Service Prices. Priced for Profit (02:45). Know Your Costs (for every single service in your Salon) (06:00). Do Not Just Allow for Break-Even (07:50).When to Raise Your Prices (09:35).Why flat Percentage-based Price Rises Don't Work (11:45).When Does Lauren Raise Her Prices? (14:30).How to Implement a Price Rise (17:45). "Just Do It !!!"Don't Apologise for Raising Your Prices (24:30).Listen to How Much Should I Be Paying Myself? https://player.captivate.fm/episode/f93e99b0-cb3a-41c0-aa76-e6eecffdf218Listen to 3 Signs You Should Be Raising Your Prices. https://player.captivate.fm/episode/3a77d2cf-2c62-42cf-809e-51e360196113Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 116: Stop Posting This Type of Content if You Want to Get Booked and Busy

The Lash Business Lounge

Play Episode Listen Later Oct 24, 2024 18:26


Want More Info on the Salon Boss Mastermind? hello@laurenlappin.com.au | https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses 5 Different Types of Social Media Content that might be working against your goals of getting booked and busy in your Salon."Get specific about the type of Client you want to attract to your Salon, and craft your Social Media Content to appeal to that exact type of person" ~ Lauren Lappin.Stop creating and posting educational content around your profession that is aimed at other Industry Professionals and not at your Ideal Clients (04:30).Stop posting extreme close-ups of the eyes with jargon-heavy copy in the caption (06:30). Stop posting policies, rules and price rises (09:00).Stop putting out Reels and Posts making fun of Clients, or complaining about Clients (11:00).Stop reviewing commercial products and/or non-retail product ranges (13:45). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 115: 3 Lessons I Learnt While Scaling My Beauty Business from 20K Months to 80K Months

The Lash Business Lounge

Play Episode Listen Later Oct 17, 2024 15:52


Want More Info on the Salon Boss Mastermind? hello@laurenlappin.com.au | https://www.instagram.com/laurenlappin_In this week's episode Lauren shares three key lessons she learnt while scaling her Beauty Business from 20K months to 80K months. You need to let go of control and trust Your Team (01:00). Time spent working on Clients in your Salon, isn't as value as time spent working on Your Business (04:30). Set Revenue Goals (09:00). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 114: Life Update - Behind the Scenes of My Salon, My Coaching Business, and My New Business

The Lash Business Lounge

Play Episode Listen Later Oct 10, 2024 25:17


Want More Info on the Salon Boss Mastermind? hello@laurenlappin.com.au | https://www.instagram.com/laurenlappin_In this week's episode Lauren shares a Big Life Update, covering all things Business, Coaching and Entrepreneurship. Lauren's goal in this episode is to show that business can be everything from stressful and demanding, to exciting and new (and everything in-between), all at the same time. No one's Business Life is perfect day in, day out, but that's part of what makes growing and sustaining a successful Beauty Business so exciting, and so gratifying. • The Salon Update (00:30). • A New Business Update (12:00).• Coaching Business Update (18:00).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 113: My Top Tips for Surviving the Christmas Rush.

The Lash Business Lounge

Play Episode Listen Later Oct 3, 2024 23:57


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses how she approaches the busiest time of the year in her Salon (being November and December). She shares some super valuable tips for thriving during this period, keeping your Team motivated, and your Clients happy.Don't Overbook Yourself (01:00). Stick to your Set Working Hours!Start Organising for Your Busy Period (08:45). Block out some time to book in your best Clients as far in advance as possible. Celebrate Yourself (and Your Team if you have one) (11:15). Have a Break! (16:00). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 112: How To Get Stuff Done on the Days You Don't Feel Like It

The Lash Business Lounge

Play Episode Listen Later Sep 26, 2024 28:30


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses 7 Ways to Get Stuff Done in your business, even when you don't feel like being productive. 7 Ways to Fight Back Against Procrastination in Your Salon Business:Remove Physical Clutter (06:20). Remove Digital Clutter (08:00). The 5 Minute Rule (12:15).The 2 Minute Rule (14:05). Get the Hardest Task Off Your To-do List First ("Eat That Frog") (15:00).Stop Over-Investing in Learning, and Under-Investing in Doing (19:00). "For every hour that you spend learning, you should be matching that with an hour of executing". Action Leads to Motivation! (21:30).Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 111: Open-Air Salon Communication Do's & Don'ts

The Lash Business Lounge

Play Episode Listen Later Sep 19, 2024 22:34


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the Do's and Don'ts of Open-Air Salon Communication. The way both your Team and your Clients communicate in an Open-Air Salon can leave a lasting impression on everyone in the Salon at the time - positive when you get it right, and negative when you don't. Communication Rules for Team Members.• Lauren shares a story of getting trapped in an incredibly uncomfortable Salon conversation.• Establish Rules and Policies around appropriate Topics of Conversation in the workplace (08:00). • Rules around getting involved in other people's conversations. Your main objective and/or your Team Member's main objective is to focus 100% on the Client that is on the bed in front of you (10:00). • Rules around talking about other businesses, other Salons, and other people who aren't present at the time (aka b**ching) (12:00). • Whispering is a No Go! (13:30).• Rules and Policies around Phones in the Salon (14:00). Communication Rules for Clients.• Phones in the Salon. (Client's shouldn't be on the phone in the Salon) (16:20). • Children in the Salon (17:30).• Guests of Clients in the Salon. (Clients really shouldn't be bringing people with them unless it's been discussed in advance) (18:45). ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 110: Why You Need to "Hire Slow, Fire Fast" in your Beauty Business

The Lash Business Lounge

Play Episode Listen Later Sep 12, 2024 19:57


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares several reasons why you need to "Hire Slow, Fire Fast" in your Beauty Business. Managing staff is never easy, and it's never set-and-forget, but letting someone go can be even harder. It takes awareness, nuance, and compassion (for everyone involved in the process). "Good hiring decisions never come from a place of desperation" ~ Lauren Lappin.Why You Need to Hire SloW, Fire Fast: Not letting someone go can negatively impact your Mental Health as the Business Owner (07:30). It can set a really bad example for your Team. If you allow a Team Member to keep acting in an unprofessional manner, you may see this poor behaviour start to replicate through the rest of your Team (08:30).Team Moral Can Drop! (09:30). If you wait too long to let someone go, it can lead to Client Loss. If the vibes in the Salon are tinged with negativity (or your Team is obviously unhappy) you can lose Clients, even loyal Clients (11:05). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 109: Q&A - Highs & Lows in Business | LED Lash Systems | Mentorship | Salon Advertising | Contractors vs Employees | Setting Healthy Boundaries

The Lash Business Lounge

Play Episode Listen Later Sep 5, 2024 28:31


Grow Your Beauty Biz: https://laurenlappin.com.au/private-coachingIn this week's episode Lauren answers 6 different and wide-ranging Listener Questions from a recent Instagram Poll. (If you have burning questions for your Salon Business and want to hear Lauren's take on them in a future episode of the Podcast - Follow Lauren on Instagram here https://www.instagram.com/laurenlappin_)How do you deal with the Highs and Lows of an Entrepreneurial Life? (01:10)The LED Lash System (Lauren's initial thoughts). (06:10)Who was Lauren's first Business Mentor? And does she currently have a Mentor? (09:30)How do you Advertise a new Salon in a small town you've just moved to? (14:45)How are your girls hired, are they Contractors or Employees? And are they incentivised? (19:00)Setting boundaries as the Business Owner to shut-off and allow for personal time. (21:30)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 108: 9 Reasons Your Clients Aren't Coming Back to You

The Lash Business Lounge

Play Episode Listen Later Aug 29, 2024 40:36


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 9 Reasons That Your Clients Aren't Coming Back to You. Improve any or all of these factors and you will definitely see an improvement in your Client Retention Rate and your Positive Referral Rate. Lack of Comfort During Appointments. Poor Presentation and/or Cleanliness of the Salon Space (04:45).Bad Smells in the Salon Space (07:20).Disruptive Environments and Inappropriate Conversations (14:50). You're Not Managing Your Client's Expectations (17:50). You're Not Respecting Your Client's Time (20:55).You're Not Conducting a Thorough Consultation with First-time Clients (27:10). Bad Retention, or Results (the Client isn't happy with the end product) (31:50). Your Client Just Didn't Feel Important (35:15). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 107: 3 Signs You Should Be Raising Your Prices.

The Lash Business Lounge

Play Episode Listen Later Aug 22, 2024 20:16


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the 3 Signs You Should Be Raising Your Prices. Your costs have increased. (01:20)Keep an eye on Competitor Pricing, but don't base your pricing on theirs. (07:15)You've Got Too Many Clients. (If the demand is greater than the supply, raise your prices!) (11:40)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 106: 13 Things That Will Help You Achieve Your Business Goals Faster.

The Lash Business Lounge

Play Episode Listen Later Aug 15, 2024 37:45


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses 13 Things That Will Help You Achieve Your Business Goals Faster.Thinking Abundantly. (02:15)Ask for Help. (05:55)You Need to Spend Less Time on the Tools. (07:00)Take Responsibility for Your Business. (10:10)Get Uncomfortable! (12:00)Solve Problems for Your Ideal Clients. (14:00)Price Your Service for Profit. (16:30)Focus on You and Your Business. (19:15)Grow a Team. (21:20)Set Goals (and make them a bit scary!) (25:00)Focus on Nurturing Your Existing Clientele. (27:20)Invest in Yourself. (30:45)Increase Your Client Retention Rate. (32:45) Ep. 89: Ready To Work On Your Business, Not Just In It? Start Here: https://player.captivate.fm/episode/2c553c53-7d49-4155-a144-cc30d126ea4cRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 105: My Lash Industry "Icks"

The Lash Business Lounge

Play Episode Listen Later Aug 8, 2024 36:09


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 5 Lash Industry "Icks" that she really doesn't like to seeing, and sadly she sees them all far too often.Complaining about your Clients on Social Media. (01:15) This extends to Reels making fun of Clients, and posting harsh policies and pricing updates on your Socials.Charging an After-hours Surcharge. (09:00)Using anything over 10mm on (or not even Lashing) the inner-corner of the eye. (13:15)Judging other Salons for using Pre-made and/or Pro-made Lashes. (17:00)The "Traditional" Lash Artist Career Path. (24:30)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 104: When You Have a Team, and Your Clients Want You.

The Lash Business Lounge

Play Episode Listen Later Aug 1, 2024 17:34


Salon Goals - https://laurenlappin.com.au/salon-goalsIn this week's episode Lauren discusses what to do when your hire a Team, but your Clients just want you. It took Lauren 3 whole years (in 1/2 day cuts) to reduce her client load down and to fully transition her Clients over to Team Members that those Clients were happy to stay with. You need to make yourself less available. (03:15)Stop marketing yourself. (07:20)Stop people pleasing. (09:00)You need to let go of control. (11:00)"Different doesn't equal bad" ~ Lauren Lappin. Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Salon Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 103: How Salon Goals Helped Tylar from 'Unreal Artistry' Grow Her Beauty Business

The Lash Business Lounge

Play Episode Listen Later Jul 25, 2024 34:49


Salon Golas - https://laurenlappin.com.au/salon-goalsIn this week's episode Lauren shares an amazing conversation she had recently with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her world class Client experience. Tylar begins by sharing the journey of how she got started in Business, and then goes on to share just some of the ways that her Salon Goals experience in 2023 has helped to change both her business and her lifestyle. "You won't regret doing Salon Goals". ~ Tylar (Unreal Artistry, Melbourne)Salon Golas: https://laurenlappin.com.au/salon-goals• Unreal Artistry on Instagram: https://www.instagram.com/unreal.artistry• Unreal Artistry Online: https://www.unrealartistry.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 102: Q&A - Burnout | Salon Music | Workout Plans | Biz Owner & Mum | Salon Managers | Retiring Your Husband | Carissa Hill | Diet Plans | Professional Photos

The Lash Business Lounge

Play Episode Listen Later Jul 18, 2024 47:41


https://www.instagram.com/laurenlappin_In this week's episode Lauren answers questions from a recent Instagram Q&A Poll. There's a mix of personal and business related questions, so for all additional resources and any links mentioned see below: Do you ever feel burned out, or like you just can't be bothered? Salon Music and Client Refreshments. (07:10)How to gain new Clients after moving to a new state (or town/city/region). (13:40)Does Lauren follow a workout plan, how many days per week does she exercise, and how does she fit it all in? (14:45)How long was Lauren in her first Salon space? (21:05)Does Lauren find it difficult to juggle being a Business Owner while also being a Mum? (22:00)When is the right time to hire a Salon Manager? (26:20)Do you want to Retire Your Husband? (28:30)All things Personal Branding. (30:00)Are you still friends with Carissa Hill? (32:30)Do you think you can own a Salon and not work in it? (33:30)Does Lauren follow a Diet Plan? (35:15)Do you think Professional Photos are worth the expense? (40:00)Where does Lauren see herself in 5 years from today? (43:00)• Tips for Avoiding Burnout: https://player.captivate.fm/episode/497ab4ba-c961-4c3f-b2e4-1465d70911a5• Lauren's Spotify Profile: https://open.spotify.com/user/yybeyjgybu935iqirzie9qkzt?si=1a930a3be1be4007• Coach Mark Carroll on Instagram: https://www.instagram.com/coachmarkcarroll....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 101: 10 Things I've Learned in 10 Years of Business

The Lash Business Lounge

Play Episode Listen Later Jul 11, 2024 38:30


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares 10 Things She Has Learned in 10 Years of Business.Being the "Best" will only keep you stuck working on Clients (04:30). You need to invest in You (09:15). Everyone is Replaceable (13:00). Work out what your time is worth (per hour), and then outsource any task that costs you less than 50% of your hourly rate and pay someone to do it for you (18:10). You've got to know your Numbers (19:40). You need to know your Break Even Point. Both You (and your Team) have to be good with People (21:30).You have to be really good at Marketing and/or extremely committed to getting better at Marketing (25:50). Focus On You Own Stuff!! (28:10). Behind every successful Business Owner is a truly great Accountant (30:25). "You've Gotta Risk It To Get The Biscuit" ~ Lauren Lappin (32:00). Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Celebrating 100 Episodes of The Lash Business Lounge

The Lash Business Lounge

Play Episode Listen Later Jul 4, 2024 40:21


https://www.instagram.com/laurenlappin_In this week's episode we are Celebrating 100 Episodes of The Lash Business Lounge. In this very special episode, Lauren is joined by her Podcast Producer, Josh, who has a selection of burning questions for the Lauren and the show. • How has Marketing in the Beauty Industry changed since early 2022? (02:00)• What lessons did Lauren learn by diving into making Reels and producing so much video and audio content over the past 2-3 years? (08:35)• Is long-form or pillar content (like a Podcast) the right way to go for a bricks & mortar Salon Owner? (11:00)• What aspects of Lauren's Business Advice does she get the most resistance to from her Coaching Clients and/or her Salon Goals Students? (19:00)• How does Lauren present her system of Staff Bonuses & Incentives to Salon Owners who might initially be resistant to the concept? (22:30)• As Lauren's family has grown, how has her Work-Life-Balance changed, if it has over the past decade? (28:30)Content Repurposing: https://player.captivate.fm/episode/a75c0cfe-2e1b-4f66-8d8f-c43e2e8e0cfdThe Firing a Client Episode: https://player.captivate.fm/episode/30cd7b0d-7bda-483e-aa29-7ebad6da695d....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 99: From Chaos to Cash Flow: Why Stock Management Matters for Your Beauty Business

The Lash Business Lounge

Play Episode Listen Later Jun 27, 2024 23:16


Salon Goals July 2024 - Click to Learn More.In this week's episode Lauren discusses a super important topic for both the smooth running of your Business and the financial viability of your Business, Stock Control. "You really don't want to run out of stock, as your Clients will see it as a lack of professionalism" ."When you do your ordering only when supplies are low, you're setting yourself up for embarrassing situations and even Client cancellations". "If you're not keeping track of your stock on a regular basis, you will most likely end up spending too much money". How Lauren Handles Stock Control (Retail and Professional) in Her Salon.Lauren uses a PRO POS & Stock Control System - Timely - Beauty Salon Software (13:00)Lauren and her key staff do a weekly physical stock count and that is matched against the Timely Stock and Sales Reports. (15:15)Stock ordering occurs once per week and a weekly stock budget is assigned. (16:50)Delegation is key to long-term effective Stock Control and Ordering. (18:30)Set up an alternate payment method for ordering (like a PayPal) if you're not comfortable allocating a dedicated card to staff. (20:00)What Products to Stock in Your Retail Business: https://player.captivate.fm/episode/4a9703a3-fcc2-488b-8e02-02f0f5d9749cRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 98: My Top 5 Reasons for Firing a Client

The Lash Business Lounge

Play Episode Listen Later Jun 20, 2024 23:26


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares her Top 5 Reasons for Firing a Client. The Client has unrealistic expectations. (02:00)Regular payment issues and/or payment disputes. (05:50)Chronic lateness and/or No-shows. (09:30)Disrespectful or abusive behaviour towards Yourself, or your Team, or other Clients. (11:00)Lack of compatibility. (14:30)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 97: Things I Didn't Do to Grow My Clientele

The Lash Business Lounge

Play Episode Listen Later Jun 13, 2024 16:30


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the Things She Didn't Do to Grow Her Clientele.Lauren didn't run lots of crazy discounts, or sales, or promotions. (01:40)Lauren didn't just create and post Content when she felt like it, she committed. (05:00)Lauren didn't view other People (and Businesses) as competition. (06:40)Lauren didn't copy what other Salons were doing in their Businesses. (08:50)Lauren wasn't lazy, and she wasn't complacent. (10:40)Lauren never ignored Client feedback, and she didn't allow her ego get in the way of improving her Business. (14:00)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 96: The 6 Things My Highest Achieving Coaching Clients Have in Common

The Lash Business Lounge

Play Episode Listen Later Jun 7, 2024 23:16


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the six things her highest achieving business coaching Clients have in common.They're Action Takers. (02:00)They Know The Have to Put the Work In. (05:00)They're All Coachable and also Open to New Ideas. (07:00)They Choose to Work on Their Business, Not Just in It. (09:30)They All Focus on Long-term Success. (11:10)They Have Been Actively Involved in Business Coaching for 12 or More Months. (17:38)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 95: Q&A - Price Rises | Kids in Salon | Becoming a Lash Supplier | Eating Outside of Meals | Hiring Receptionists | Delegation

The Lash Business Lounge

Play Episode Listen Later May 31, 2024 22:33


In this week's episode Lauren answers questions from a recent Instagram Question Box and Q&A. If you want to ask Lauren a question for future Q&A Episodes, keep an eye on her Instagram Account @laurenlappin_When you raise your prices, do you notify your Clients about the price rise? (00:55) Kids in Salon. (03:55)Tips for becoming a Lash Supplier. (10:00)Tips for not eating outside of meals. (12:20)Hiring Receptionists. (15:45)How do you resist the urge to take work back, when your Team can't do it right? (17:55)Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 94: Is The Lash Industry Dying?

The Lash Business Lounge

Play Episode Listen Later May 23, 2024 16:50


https://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the very controversial (yet persistent) question that has permeated Lash Business Discussions all around the world in 2024: Is The Lash Industry Dying?Lauren explores where (and why) these discussions are happening, her thoughts on the assertion from both the Salon Owner and Beauty Practitioner perspective, and she also pushes back against this being a tide that the fight can't fight against. Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 93: Deanna Campese on Lash'd Eyelashes, the International Lash Masters Conference, and Changing the Industry

The Lash Business Lounge

Play Episode Listen Later May 17, 2024 40:48


https://www.lashdeyelashes.com/products/2024-melbourne-lash-conferenceDiscount Code: LBL10 (for 10% off your 2024 Melbourne Lash Conference Ticket)In this week's episode Lauren chats with the amazing, Deanna Campese. Deanna is the founder of Lash'd Eyelashes, the International Lash Masters Conference, and a game changing new Training Initiative with the goal of helping Lash Artists to formalise their experience in Australia. What you will hear in this incredible episode: Deanna's path from Commerce Student, to Lawyer, to Lash Business Superstar. Founding the International Lash Masters Conference. (The Ups & Downs of running a conference during turbulent times). What makes the upcoming 2024 Melbourne Lash Conference different from past ILM's?Deanna's new initiative to help Lash Technicians in Australia get their long-overdue Recognition of Prior Learning. Deanna's single most important piece of advice for new Salon Owners and first-time Entrepreneurs in the Beauty space. Recognised Prior Learning: https://www.lashdeyelashes.com/products/nationally-accredited-recognised-prior-learningDeanna on Instagram: https://www.instagram.com/lashd_eyelashes/Deanna on LinkedIn: https://www.linkedin.com/in/deanna-campese/.... Lauren on Instagram: https://www.instagram.com/laurenlappin_Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 92: My Top Tips for Avoiding Burnout

The Lash Business Lounge

Play Episode Listen Later May 9, 2024 23:32


https://www.instagram.com/laurenlappin_In this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Beauty Business.Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why? 2) Set Boundaries & Stick to Them. (Make Your Default Answer NO).3) Always Have Something Meaningful to Look Forward To. 4) Get Organised and Get Important Tasks Scheduled and Off Your Plate (and off your mind). 5) Move Your Body Every Day. Ep. 83. Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivityRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

The Lash Business Lounge
Ep. 91: 5 Hard Truths About Business

The Lash Business Lounge

Play Episode Listen Later May 2, 2024 20:49


Everything Lauren Lappin: https://www.laurenlappin.com.auIn this week's episode Lauren shares her Top 5 Hard Truths About Business, and what it really takes to succeed in the super competitive Beauty Industry of 2024 (and beyond). Lauren's Top 5 Hard Truths About Business.If you're not prepared to take risks, your business simply won't grow beyond that level that you're at now. (Risk 1 - Delegation and Letting Go of Control. Risk 2 - Investing in Yourself and Your Business/Team). Success Doesn't Happen Overnight! If you're booked-out for a least a month in advance, you need to Put Your Prices Up. Consistency and Hard Work is Key. (Success will take longer than you think it should, but if you just keep showing up and doing the little things well, it will eventually pay off in big ways). Your Lack of Clients or Lack of Income (or Profit) is Your Doing. Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24