A forum for professional excellence in public speaking, speechwriting and executive communications.
People try to put us d-down (talkin' 'bout my generation)Just because we get around (talkin' 'bout my generation)Things they do look awful c-c-cold (talkin' 'bout my generation)I hope I die before I get old (talkin' 'bout my generation) -- The Who, 1965 Over 50 members and guests of the Northern California Chapter of the National Speakers Association gathered in Lafayette on Saturday to hear NSA National President Anna Liotta, CSP, deliver a program titled What's Stopping Millennials/GenXers/Boomers from Hiring You, And What to Do About It. She previewed her talk with a custom video addressed to the chapter: Talkin' 'bout my generation For those Baby Boomers who didn't die before they got old--and learned the value of trusting anyone over 30 a few decades back--Anna's talk had particular poignancy. She explained how the recent OK Boomer meme is the equivalent of the advice not to trust anyone over 30. What goes around comes around. Here's why... Generational Codes Anna Liotta has studied generational dynamics for over 25 years. Indeed, she wrote the book on generational CODES™. What's more, she’s lived the research. As one of 19 (!) children, her entire life has been a Ph.D. in generational dynamics. Her presentation addressed the question: What makes this age-old conflict of generational collisions and biases so important to us in business today? Her concept of generational codes helps explain: What defines each generation, including pivotal events and experiences that shaped it. The truths and lies behind generational stereotypes. How various generations define their work ethic. How technology can bridge or break down generational communication. The secrets of selling products and services to different generations. What you need to know as a manager to find and retain new talent. Anna demonstrated how, as speakers, we should develop savvy messages that appeal to the different generations. This task is often confusing, as each generation has unique needs and motivators. Each brings its own set of attitudes, values, and beliefs to the workplace, and the way they do business. They make choices of who to buy from and who to work for, based on these values and beliefs. Understanding what shapes and forms each generation is vital. Interestingly, each generation is sure that their values, attitudes, and beliefs are the right ones. Her insight is that each generation is significantly influenced by what was happening in the world around them during their formative years. The ages of eight to 18 are when each generation is making decisions about how the world works and what’s possible. The events, icons, and leaders they see, experience, adore, and dislike are shaping their world. These influences set the paradigm for decision making, purchasing choices, and job selection for years to come. Anyone doubting this can see the trajectory of individual lives play out in director Michael Apted’s films about a cohort of British Boomer children, the most recent of which--63 Up--opened in the US last month. OK, Boomer! My own rather self-satisfied response to the generational divide was to tweak the noses of the younger members of the audience who were strangely absent from the social media channel the chapter had promoted. In her own words I caught up with Anna after the event, and she shared her message with me, as well as an update on the changes that are occurring at the NSA. To hear what she said, click on the podcast below.
Gail is an executive level expert and thought leader driving the vision and tactical decisions for large-scale transformation programs, from the C-Suite to the team level. Gail excels at leading complex, multidimensional transformations, managing client and vendor relationships. Additionally, Gail manages complex client challenges that require deep and specialized IT operational knowledge to achieve maximum impact for projects and transformation programs. Her specialties include Enterprise Lean-Agile Coaching, Lean-Agile Transformation, Scaled Agile consulting, business strategy & development, Innovation Accounting, Kanban, Scaled Agile Framework Enterprise Consultant (SAFe-SPC), LeSS, and lean methods. She is currently an Expert Principal for the Boston Consulting Group, leading knowledge management and IP practices for their Agile At Scale organization. She tweets as @LeanAgilist and is on LinkedIn. Her Enterprise Agile Leader website has resources on Agile Coaching, Leadership and Training Among her many publications is one noting that even the most sophisticated companies still use an old-fashioned suggestion box to generate new innovations and ideas. She notes the importance of communications: Ensure you make it clear that you welcome any and all suggestions. Corporate communications can sometimes be boring, so instead start ‘organizational conversations’ that you think of as dialogues rather than monologues. The idea is to make the conversation more effective by developing relationships with your team, and then following up with the communique. Pro-Track Profile Gail is part of the National Speakers Association Northern California 2019 Speakers Academy program. This is the program previously known as Pro-Track. I participated back in 2006 and although the program now has another name I am sticking with the alliterative "Pro-Track Profile" moniker as I interview participants and add them to the roster of past interviews. I'm volunteering as an adjunct faculty member in support of the program this year, and took the opportunity to catch up with Gail. To hear what she told me about how she found out about the program and what she hopes to get out of it, click on the podcast icon below.
Jonathan Berent, L.C.S.W. has pioneered treatment for performance and social anxiety since 1978. A certified psychotherapist, he has worked with thousands of individuals of all ages in individual, group, and family psychotherapy. He has appeared on "The Oprah Winfrey Show", "Sally Jessy Raphael", "Joan Rivers", "CNN Medical News" and many other TV and radio shows. His Social Anxiety website is a premier resource for resolving social anxiety disorder. A primary area he addresses is public speaking anxiety. His proven methodology channels anxiety into high performance. He resolves the emotions of embarrassment, shame, and humiliation that many who are anxious about public speaking suffer. We interviewed Mr. Berent to learn more about the issue and his solution. Terror in the C-Suite There are successful C-Suite executives who admit they'd rather get into a car accident on the way to a conference than show up and face the crowd for their presentation. One real estate executive who easily closed $3 billion deals fell into a state of terror when faced with talking about this to a group of students on career day. Panic at the podium—and embarrassment over the obvious symptoms—is debilitating for many executives and entrepreneurs and can include symptoms such as erythrophobia (Fear of Blushing), hyperhidrosis (Excessive Sweating) and voice paralysis. Fear of public speaking is not simply an inconvenience; it’s an income inhibitor, career killer, and an insidious anxiety disorder that most mental health and medical professionals do not understand. More than a quarter of the population reports a fear of public speaking, according to a recent Chapman University survey of American's top fears. While countless programs attack the problem on the surface through coaching, skill building and practice, almost none focus on the underlying causes. Practical Steps The good news is that you don’t have to suffer this unwelcome anxiety anymore. His book, Work Makes Me Nervous, empowers people to transform stress into positive energy using an evidence-based, step-by-step method. This down-to-earth resource combines practical psychological techniques and exercises with real-life stories. He explains how everyone from entry-level workers to seasoned executives and famous sports and media figures have encountered and successfully dealt with workplace anxiety—and how you can too. If you, or anyone you know, suffer from anxiety about public speaking, I highly recommend this book. As he says "Don't wait! The time to change is now!" To hear more about the issues he's encountered in over 40 years of clinical practice, treating over 10,000 patients, and the steps you can take, click on the podcast icon below.
On Thursday, December 13 the Silicon Valley Speeechwriters Roundtable hosted Ian Griffin in a free conference call. I'm usually the one doing the interviewing. However, Barbara Seymour Giordano suggested she turn the tables and interview me. Barbara had been my guest back in May. Barbara and I discussed my career as a freelance speechwriter, corporate employee, and blogger. We reviewed how I got into speechwriting, my experience in Silicon Valley companies, my Professionally Speaking blog as well as my new Booch News venture, and more. To hear the full discussion, click on the podcast icon below.
On Thursday, August 30th the Silicon Valley Speechwriters Roundtable hosted Jeff Davenport in a free conference call. Jeff serves as an executive speaker coach and senior content developer at Duarte, the well-known communication design and consulting firm based in Santa Clara, founded by Nancy Duarte. Using his background as a screenwriter and professional public speaker, Jeff helps clients communicate powerfully and persuasively by infusing story, dynamism, and empathy into their presentations. Whether he’s coaching high-level executives or thought leaders taking the stage for conference keynotes or commencement addresses, Jeff brings a thoughtful, personal touch to his roles, tapping into speakers’ personal passions and helping them create lasting connections with their audiences. Jeff is a 2017 Cicero Award winner in the Public Policy category for his speech ‘Someday is Today’ delivered by Carlos Rodriguez-Pastor at CADE in Lima, Peru. The call covered a wide range of topics including: How he went from a wallflower in high school to a premier public speaking coach. The secrets of the "Duarte Method" that any and all speechwriters can employ (Hint: read Resonate and Illuminate). The value of the DataStory training workshop available from Duarte that helps speechwriters structure a compelling argument based on analytical data. The three books on screenwriting he recommends speechwriters read: Screenplay: The Foundations of Screenwriting, by Syd Field Save the Cat!, by Blake Snyder Into the Woods, by John Yorke What you'll learn by watching the directors cut of Toy Story 3 on Blu-Ray. Jeff's parting words: I would encourage anybody to do more public speaking, especially if you are writing for other people. We all had PE teachers who we realized never once played a sport. They were terrible PE teachers. So get out there and know what it's like to play. Take a public speaking class. It doesn't matter what it's about. Do some sort of public speaking, writing for yourself and delivering yourself so you can get more in the heads of your clients and what know their true struggles are. Otherwise, I would add, you're forever the virgin trying to write a sex manual, aren't you? To hear the full discussion click on the podcast icon below.
On June 19, 2018 the Silicon Valley Speechwriters Roundtable held a conference call with Bob Sands. Bob is a speaker and speechwriter who has helped people and businesses tailor and tell their stories for the last 25 years. He has also been a Pastor, Entrepreneur, Coach and Radio Broadcaster. Currently, he is focusing his time on helping individuals, businesses and organizations clarify and communicate their message. As the President of Sands Communications, Inc., he has given over 5000 presentations himself to every kind of group from Funeral directors to firefighters to CEO's. He has coached and written keynote speeches for executives, helped salespeople hone their speaking skills and developed communication strategies for both political candidates and elected officials. The call covered a wide range of topics including: Bob's techniques for crafting a sermon, most often delivered to a familiar audience. The challenge of preaching to congregations where the common themes of the Bible known to earlier generations have been lost. His segue intro speechwriting, and where he finds most of his freelance clients. The relevance of the study of homiletics to speechwriting, especially the books of Alyce McKenzie. Bob's use of social media to magnify the impact of his message. What impressed him about David Murray's recent PSA White Paper titled A Provocation from the Pulpit: Dead Preachers Challenge Living Speechwriters. Breaking News: David Murray announcing the creation of a companion to the well-known Vital Speeches of the Day -- Vital Sermons of the Day which David and Bob are launching. Find out more on their Facebook page. To hear these and other topics discussed click on the podcast icon below.
On May 24, 2018 the Silicon Valley Speechwriters Roundtable Held a conference call with Barbara Seymour Giordano. Barbara is a Story Doctor, Speechwriter and Presentation Coach who specializes in helping speakers tell memorable stories that audiences yearn to hear and share. Her specialty is guiding speakers — from the page to the stage — through the often murky and intricate process of bringing a story idea to life. She turns complex subjects into moving stories that spark imagination across cultures. Over her career Barbara has advised Fortune 500 executives, entrepreneurs, scientists and TED presenters on creating and sharing stories that unite, influence and inspire audiences worldwide. Her fascination with story began when she worked as an assignment editor with CNN and E! Entertainment Television. She then parlayed her news experience into producing and directing corporate videos, global sales meetings and events for Amgen, Cisco Systems, and Nike among others. In front of the lens she's appeared as an on-camera national TV fashion and beauty spokesperson for Lands’ End, Neiman Marcus, and TJX Corp. she delivers keynote speeches on topics that include The Art of Business of Storytelling, The Startup Pitch: Telling Stories Investors Want to Hear, and Storytelling TED Style. Her 360-degree communication experience allows her to offer a unique approach to crafting the stories that make speeches come alive.. The call covered a wide range of topics including: How she "backed into" speechwriting after helping coach executives in need of basic advice on presentation skills at large corporate events. The lessons she learned crafting 90-second investor pitches and 8-12 minute TED talks. Her appreciation of Toastmasters as the "learning gym" for presentation skills. The value of a simple one-page approach to the "hero's journey" as a speech outline. How she helped PhD candidates in sociology, pharmacy other disciplines deliver content as a compelling story stripping out the techno-babble they were prone to use. The value of shows like Billions and Silicon Valley as an alternate view into the world of speechwriting and presentations that stands in contrast to the oft-quoted scenes from The West Wing. How to structure a speech around a story by starting from the desired outcome. How freelance speechwriters can find more clients. To hear these and other topics discussed click on the podcast icon below.
On April 26, 2018 the Silicon Valley Speechwriters Roundtable Held a conference call with Felicity Barber. Felicity is the Executive Speechwriter at the Federal Reserve Bank of San Francisco. She is a communications expert specializing in thought leadership, storytelling and speechwriting. Prior to joining the Fed she ran her own business, Thoughtful Speech for three years. She moved to San Francisco from London in 2014 where she was a speechwriter at the global insurer, Lloyd’s of London. She has also worked as a Policy Advisor to the Home Office in London and as a Parliamentary Assistant to the Labour Party member for Islington South and Finsbury, Emily Thornberry MP. The call covered a wide range of topics including: The focus of the book Felicity wrote that was presented to the Queen (and Her Majesty read). The origin of the term 'underwriter' (as in the Insurance industry, not someone who is a junior speechwriter...) How Felicity broke into the speechwriting business in London. A comparison between the work of a speechwriter in the UK and USA. Her observation that the publishers of anthologies of famous speeches rarely include those given by woman. The impact of the young women such as Emma Gonzales who survived the shooting at their school and spoke out against American gun culture. The advantage enjoyed by the younger generation of speakers who are social media natives. Notable speeches by women such as those by Oprah Winfrey, actress Anne Hathaway and the secret speech of MzBhaver Raver. The UN Women Instagram account as source of inspirational women speakers. An appreciation of the work of Denise Graveline promoting women speakers. The challenges faced by women who work in the "Brotopia" culture of Silicon Valley tech companies and the urgent need for that industry to recruit diverse talent. The value of women mentoring women, for example by Women who Code and Anitab.org The challenges faced by women in politics and lessons speechwriters can learn from the Hillary Clinton campaign and the views of communications director Jennifer Palmieri. The value of building a long-term relationship between a speechwr1ter and speaker. The rise and fall of women in tech (as a percentage of programmers). The pervasive influence of Silicon Valley on our economy, culture and politics as revealed by Norm Cohen in The Know-It-Alls. How to address the imbalance in the ratio between male and female speakers? What influence can speechwr1ters have? The prominence of women in the National Speakers Association including Past-President Patricia Fripp. To hear these and other topics discussed click on the podcast icon below.
More than 2,000 years ago, Cicero called rhetoric a “great art.” Since then, staggering advances in mass communication haven't diminished the transformative power of a great speech. And the Cicero Speechwriting Awards recognize the speechwriters and the speakers who make it great. Presented by Vital Speeches of the Day, the prestigious monthly collection of speeches, the Cicero Speechwriting Awards recognize the work that makes the speeches that help leaders lead—in every sector of business, politics and society. In this podcast I talk with VSOTD editor David Murray about what makes a speech Cicero Award material, and the changes he's seen over the last dozen years that the Awards have been given. To hear what David said, simply click on the podcast icon below. Click here to enter the 2018 Cicero Speechwriting Awards today.
On Wednesday October 4th the Silicon Valley Speechwriters Roundtable hosted a conference call with Shel Holtz. We discussed the ways in which social and digital media — which have given rise to content marketing — offer a host of options to speechwriters to draw attention to the speech before, during, and after its delivery. Shel reviewed the rapid development of the many forms of social media available for speechwriters to use, from humble beginnings as blogs and chat rooms to the rich variety of streaming media solutions available today. Among the tips Shel shared was the use of Poll Everywhere to engage audiences and the Mevo live event camera for streaming. Click on the podcast icon below to listen to Shel discuss these topics and more, as well as answer questions from speechwriters who were on the call. (Apologies for the audio which suffered from occasional background noise, but nothing that should prevent you listening to whole 55 minute call.)
On Thursday May 18 members of the Silicon Valley Speechwriters Roundtable were in conversation with Tim Pollard, author of The Compelling Communicator: Mastering the Art and Science of Exceptional Presentation Design. In his new book, Tim Pollard has developed a systematic approach to the design and delivery of presentations and speeches that is applicable to everything from sales pitches to keynotes to TED Talks. The framework outlined in The Compelling Communicator is supported by research in how the brain processes information and how human beings learn; and it's buttressed by Tim's years of in-person experience communicating with, and coaching, leaders in business and non-profits worldwide. Click on the podcast icon below to listen to Tim discuss some of the key concepts in his book, as well as answer questions from executive communications professionals at Cisco and Hewlett Packard.
My son recently graduated with a degree in International Business and Marketing and is looking for an entry-level position in this area. I met today with a group of marketing professionals who shared the many reasons young people should consider a career in this field. To hear what they told me, click on the podcast icon below. Oh, and if you know of any entry-level marketing jobs in the San Francisco Bay Area let me know! Neil's Dad will thank you...
On Thursday September 1, members of the Silicon Valley Speechwriters Roundtable hosted a conference call with with renowned author, speechwriter and professor Bob Lehrman. Robert A. Lehrman served as Chief Speechwriter to Vice President Al Gore and, in 2004, as Chief Speechwriter for the Democratic National Committee during his more than three decades of experience writing speeches. His 2009 book, 'The Political Speechwriters Companion' is one of the best books I've ever read on speechwriting, period. He's an editor of the new book 'Democratic Orators from JFK to Barack Obama' (Palgrave/Macmillan 2016) and authored the chapters on the oratory of J.F.K. and Barack Obama. Bob has written for political figures, celebrities, heads of nonprofits, and corporate CEOs. He created and co-teaches the political speechwriting course at American University, speaks often at other campuses, conferences, and associations, on the topic of political speechwriting, and has conducted four workshops in Hanoi for Vietnamese diplomats. Author of a number of award-winning novels, and many articles for publications like The New York Times, Washington Post, Christian Science Monitor, and Politico, Bob has a B.A. from Tufts University and an M.F.A. from the University of Iowa Writers' Workshop, where he studied with Kurt Vonnegut and Richard Yates. I was going to summarize the topics we discussed on the call, but Rob Cottingham did a great job capturing this in an awesome Sketchnote: (Click to enlarge) To listen to the first half hour of the call, click on the podcast icon below.
On Thursday May 5, members of the Silicon Valley Speechwriters Roundtable hosted a conference call with freelance speechwriter, author and publisher Sanjay Nambiar. Sanjay is a veteran speechwriter and award-winning children’s book author. He has written speeches for CEOs and executives in a wide range of industries, from finance and technology to education and non-profits. Past clients include executives at Toyota, Comcast, and CBS among others. He also has written several award-winning children's books. In addition to being a speechwriter and author, Sanjay also is the CEO of SDPH Media, the company behind the multimedia global brand platform for the Super Duper Princess Heroes. The focus of our conversation was Sanjay's recommendations for building a freelance speechwriting business as well as his role as an author and publisher (something he has in common with other speechwriters such as Mike Long -- playwright -- and Justina Chen -- young adult fiction author). Sanjay reviewed the ways he built his client list that started with Search Engine Marketing (SEM) and pay-per-click ads. He also talked about the advantages and disadvantages of options such as Upwork (formally eLance), cold calling and mailing. He shared effective networking and referral techniques. We also discussed his publishing business. To find out more, click on the podcast icon below to hear edited highlights from the call where Sanjay shares tips on building a freelance speechwriting business.
On Wednesday February 24, members of the Silicon Valley Speechwriters Roundtable hosted a conference call with Google speechwriter Matt Teper. Matt is the Head of Editorial at Google, where he is the leader and founder of the Google Ink team. The team is responsible for defining the voice of Google in major speeches, executive presentations, op-ed's, blog posts, social media, press statements, internal news, and all manner of creative and editorial work. Matt is also Eric Schmidt's speechwriter. Matt came to Google in 2012, from the White House, where he served as Vice President Joe Biden's chief speechwriter for the first three-plus years of the Obama administration. During the call, Matt described what it was like to work for the Vice President, the contrast between the life of a speechwriter in DC and in Silicon Valley and shared his insights about the craft of speechwriting. He also confirms that Google is not, currently, working on a time machine! To hear a recording of the call click on the link below. Since the call lasts over an hour you might prefer to choose the Download option and listen later.
On Thursday September 17, 2015 the Silicon Valley Speechwriters welcomed Hal Gordon as our guest on a conference call. Hal was a speechwriter for the Reagan White House and later wrote for Gen. Colin Powell. Since 2005, Hal has provided executive speech writing for top executives of Shell Oil, Royal Dutch Shell, CenterPoint Energy, GE Aero Energy, UPS, Sim-Tex LP, cPanel and the Greater Houston Partnership. He's also lectured on speechwriting for NASA, Texas A&M University, the National Association of Government Communicators, more than half a dozen national speechwriter conferences and the U.K. Speechwriter's Guild. Hal was a speechwriter in the Reagan White House, where he wrote for Counselor to the President Edwin Meese, OMB director James C. Miller, and other top domestic advisors to the President. Hal has a web site—www.ringingwords.com—and blogs for www.punditwire.com. Follow him on Twitter @paidpen. In a wide-ranging conversation Hal discusses working at the White House and his views on the current crop of Republican Presidential candidates (including Donald Trump who he satirizes in this version of a Trump speech to Evangelicals). He comments on the debt Winston Churchill owes to Irish-American statesman William Bourke Cockran and the importance of Churchill's essay on Scaffolding of Rhetoric. Hal reminds speechwriters to always be on the look out for material, which he illustrates by telling how he used the Shield of Parade which he admired on a visit to the British Museum in a later speech. To hear edited highlights of the call, click on the podcast icon below.
With wedding season approaching, happy couples from around the world are preparing to walk down the aisle and begin their lives together. Wedding season also marks the time when friends and family will be asked to give a toast to celebrate the occasion. For many, it may be the first time they are being asked to speak publicly, and, although it may be in front of friends and family, it can be an intimidating experience. Toastmasters International, the global organization devoted to communication and leadership skills development, offers these five tips for delivering a memorable wedding toast: Be prepared. Know your material and try to avoid reading. Include an opening, a body and a conclusion. Identify yourself. Open with a brief explanation of your relationship to the couple before beginning the toast. Use humor and creativity. Entertaining stories and anecdotes are appreciated by the audience, but avoid telling potentially embarrassing stories or using offensive language. Get personal. A toast should be original, heartfelt and customized for the occasion. Stand; lift your glass and say, “I'd like to propose a toast.” Pause to allow guests to shift their attention toward you and give them time to lift their glasses. Be sure to lower your glass to about waist height. “It’s important that the person delivering the wedding toast is confident, poised and moderately brief,” says Mohammed Murad, Toastmasters 2014-15 International President. “The most memorable messages come from the heart, are light-hearted and focus on wishing the couple well on their joyful journey together.” Click here to watch a Maid of Honor using the five tips above as she delivers her wedding toast. In addition to toasting advice, Toastmasters offers many public speaking tips. To practice your toasts or speeches, find a Toastmasters club near you by visiting www.toastmasters.org/findaclub.
The afternoon speaker at Saturday's Northern California NSA Chapter meeting was our own chapter member from Eureka in the far north of California (and National NSA Board member) Jessica Pettitt, CSP. Jessica's program challenged us to consider what differentiates us from other speakers or trainers in our niche. After speaking for fifteen years and stirring up tough conversations for audiences on college campuses, Jessica has learned a lot about who she isn't willing to be and who she accidentally is. She delivered a highly interactive, high energy, humorous afternoon session where no question was off limits. This culminated in an exercise to help us know what makes us unique as speakers by embracing our points of distinction. Embrace Your Points of Distinction Jessica distributed index cards and asked us to write down points that differentiate us as professional speakers. She then read out these statements (anonymously) asking if the audience could guess, based on the text, who it described. There were precious few of us who could be easily identified. Many in the room claimed their uniqueness lay in such commonplace features as: "I'm entertaining" (isn't everyone?) "I don't tell a story, I make it come alive" (not a marked point of distinction if you are presenting at a storytellers conference, maybe in the corporate world) "High energy speaker!" (table stakes) "Background in journalism" (all too common, given the job market in that profession) "Combines speaking with hands on professional services" (much laughter) "Free and easy smile" (you don't say) "Integrate humor with my speeches" (even those who are not trying to be funny can be hysterical to some) "Compassionate" (too low a bar) It was only a few who were instantly recognizable to fellow chapter members. The lesson is obvious. As Karen Jacobsen directed in her morning session, we need to be able to describe the outcomes to our clients in one sentence. Jessica highlighted the importance of making sure that sentence contained something unique that would cause a meeting planner to want to book us. To hear a brief extract from Jessica's presentation, where she talks about the importance of working on what makes us truly unique, click on the podcast icon below.
No member of the National Speakers Association speaks to as many people on a daily basis as does Karen Jacobsen. Her voice is one of the options on over 100 million GPS systems and 300 million smartphones. She's the one we hear when lose our way and the GPS tells us it is 'recalculating'. On Saturday she spoke to members of the NSA Northern California Chapter. Oh Say Can You See? Karen, a professional singer-songwriter raised in Australia and now a native of New York, began her presentation with a stunning rendition of the American national anthem -- she's sung The Star Spangled Banner in baseball stadiums across the country. She then gave the motivational speech she delivers to corporate clients, listing five 'GPS Girl' life-lessons, interspersed with her own songs: Is your inner GPS telling you that you are off your route? Are you willing to change direction? Have you clarified your destination? Are you ready to embrace the steering wheel? Accelerate! Her speaker demo reel shows some of what we enjoyed: Directions for Speaker Success Following this showcase presentation, Karen shifted gears (so to speak) and shared her insights into success in the speaking business. She helped us navigate a list of 44 directions for speaker success in business, well-being, speech delivery and quality of life. They included recommendations on everything from being sure to stay hydrated (crucial for all speakers, not just singers), eating a diet of living foods, avoiding toxins, daily meditation practice and exercise to keeping an uncluttered office, participating in a mastermind group and working with a business coach. She emphasized these are a destination to aim for, not something we achieve immediately. Taking Care of Business Here's the GPS Girl's list of business goals: I can describe the outcomes for my clients in one sentence. I have a three minute Speaker Video I am proud of. My website is updated regularly and clearly represents my brand. I am using professional photographs taken in the past 12 months. My business cards are on excellent high quality stock. My social media strategy works for me and my online and offline presence are consistent. I use Quickbooks (or an equivalent), my accounting is up-to-date and taxes are paid. I know I look well-groomed and feel confident walking into any room. I make daily phone calls as part of my marketing strategy. I save at least 10% of my income. I am earning my target revenue. These are valuable goals for any freelancer, entrepreneur or small business owner, not just those in the speaking profession. To hear a short extract from Karen's presentation, discussing the first two of these business goals, click on the podcast icon below.
Members of the Silicon Valley Speechwriters Roundtable joined David Murray on a conference call earlier this week. This is the third and final edited highlight of the call. In part one David talked about the way the profession has changed. In part two he reviewed highlights from the 2015 Ragan Speechwriters Conference. In this third edited highlight, he discusses the importance of the Professional Speechwriters Association and shares some of his experiences as editor of Vital Speeches of the Day. To hear what he said, click on the podcast icon below.
Members of the Silicon Valley Speechwriters Roundtable joined Vital Speeches of the Day Editor David Murray on a conference call earlier this week. This is the first of three edited highlights of the call. David is executive director of the Professional Speechwriters Association and was the MC of the recent Ragan Speechwriters Conference. He's been a fixture on the speechwriting scene since the early 1990's. In this part of the conference call, David reflects on the changes in the profession of speechwriting since the days of the "pipe smoking, erudite and slightly eccentric" gentlemen speechwriters of the old school. To hear what he said, click on the podcast icon below.
There are over 11 million corporate meetings every day in the United States, yet how often do we walk into a corporate meeting wondering why we are there? Or walk out angry that we've wasted another precious hour and accomplished nothing? What makes for a good conversation, or a meaningful meeting? Why are good conversations so elusive? How can we use our communications and leadership skills to ensure that more conversations at work excite participants, enable them to connect deeply with each other, and enhance organizational productivity? These were some of the questions raised in an NSA/NC Salon held last Sunday, hosted by Wendy Hanson, featuring Chapter President-Elect Jim Ware. Jim is the author of Changing the Corporate Conversation (forthcoming) and a former Harvard Business School professor who has spent his entire career teaching clients how to invent their own futures. He is the founder and Executive Director of The Future of Work…unlimited, Global Research Director for Occupiers Journal Limited, and a Partner with the FutureWork Forum. He is also a co-founder of the new Great Work Cultures movement. Jim believes that as leaders in organizations and communications specialists we all have an opportunity -- and responsibility -- to focus our energy of drawing out the unique insights and experiences that each of us brings to the workplace. Teams that understand the power of collaboration, rooted in authentic conversation, make the whole greater than the sum of the parts. The Social Construction of Reality My own interest in conversation pre-dates my life in the corporate world. Reading C Wright Mills in my Leicester University Sociology class left an indelible impression. His 1940 paper on Situated Actions and Vocabularies of Motive explains the social, rather than the psychological, reasons people say what they do in conversation with others. Certain statements will be acceptable in some contexts, not in others. Indeed, as I've written here before, the 'technology of interaction' in meetings points to a whole raft of unstated assumptions, social norms, cultural influences and power relations underpinning conversations. Want to see these social forces in action? They're not difficult to spot. It's as simple as watching when an idea voiced by a woman in a meeting is ignored, while the same from a man is applauded. Or listening to how much more loudly people laugh at the boss's jokes than yours. Talk Talk Following Mills, sociologists such as Garfinkle and Goffman developed the sociology of conversation analysis. In formal meetings, as well as informal interactions, responses which agree with the position advocated tend to be offered sooner than statements that disagree with those positions. One consequence of this is that agreement and acceptance are easier alternatives and a natural outcome of many meetings. Fair Warning So, next time you're in a meeting where they call for 'honest feedback' just remember the warning of the French philosopher: But I digress. To hear some of what Jim shared at the meeting, click on the podcast icon below.
Members of the Silicon Valley Speechwriters Roundtable joined speechwriter, screenwriter and author Mike Long on a conference call earlier this week. This is the second of two edited highlights of the call. In part one Mike talked about becoming a freelance speechwriter. In this second edited highlight, Mike talks about how his experience as a screenwriter helps him write better speeches and the core elements essential to any story. To hear what he said, click on the podcast icon below.
Members of the Silicon Valley Speechwriters Roundtable joined speechwriter, screenwriter and author Mike Long on a conference call earlier this week. This is the first of two edited highlights of the call. Mike is the former director of the White House Writers Group, and an accomplished speechwriter, author, essayist, and award-winning screenwriter and playwright. He has written remarks for members of Congress, U.S. Cabinet secretaries, governors, diplomats, CEOs, and four presidential candidates. As director of writing for the Master of Professional Studies program in Public Relations and Corporate Communications at Georgetown University, he created the writing curriculum and teaches graduate courses in PR writing, speechwriting, and business and persuasive writing. A popular and provocative speaker, he has been is a frequent presenter the Ragan Speechwriters Conference and appeared on CNBC in the U.S. and is a frequent commentator on CBC News: Morning with Heather Hiscox in Canada. In this first of two edited highlights from the call, Mike talks about how he got into freelance writing and offers sage advice for anyone who is considering launching their own freelance career. To hear what he said, click on the podcast icon below.
"The job is not doing the speech. It is getting the speech" - Shep Hyken The National President of the NSA, Shep Hyken, CSP, CPAE spoke to members of the NSA Northern California Chapter on Saturday. Shep is a customer service expert, professional speaker and author who works with companies who want to build loyal relationships with their customers and employees. His talk to the 80+ Chapter members and guests was a compendium of best practices he's gathered over the 32 years he's been a professional speaker. He shared the tips and techniques that he has used to build his own successful speaking business. His ideas ranged from the value of writing articles that will establish you as an expert in your field to how blogging, books, a website and social media are all part of a coordinated program to build momentum in the market. Among the points I noted: Consider using college interns for marketing tasks. Post openings at the business school. Ask candidates to review your website, suggest what they can do to help, how many hours they can work and what they need to be paid. Shep has been amazed by the creativity students bring to his office and the value they've added. Re-purpose the content of your articles, blog postings and newsletters into a book. Start by listing titles onto index cards, shuffling them and seeing if there's a structure for a book in there. Transform articles into videos. Drop the text into telepromt+ so it scrolls by on the screen as you record the video on your webcam. Works best if you write as you speak. Take this formula for green screen paint to Home Depot and have a gallon mixed up. Paint the wall of a spare room and put in a Sony videocam with external mic jack, some studio lights and you are set to record. Use an older version of the Sony Vegas software to edit, or the built-in software on a Mac. Shep's talk covered many more topics including the secrets of low-cost book publishing in hard cover; scripting your calls to prospective clients when using the phone to build your business; generating passive income from products, and more. To hear Shep in action, click on the podcast icon below. These two brief extracts of the his talk cover the ways he cultivates the ideal client and as his incredible 5-day social media publishing schedule that is a key part of his active marketing.
Hall of Fame keynote speaker and executive speech coach Patricia Fripp spoke to the members of the NSA Northern California Chapter Speakers Academy on Saturday. Fripp is the founder of our Chapter and a leading authority in the world of professional speaking. Her entertaining and informative morning session touched on many aspects of her own 30-plus year career as a top speaker. She shared valuable information for aspiring professional speakers who want to prepare and present powerful presentations, including: Ask: Are you practicing to improve or to reinforce bad habits? As a novice, start with best practices from the beginning. Take advantage of the opportunity the Academy and NSA chapter gives us to network with others who have a passion for speaking. Expect to bomb -- if you've not failed somewhere on stage, you're probably not challenging yourself enough. Asking questions is the best education. The quality of the information you receive depends on the quality of your questions. Be willing to promote yourself in an ongoing, consistent and relentless way. Refocus and redirect what you are doing. To build a long-term sustainable business you need to exceed expectations, or you won't be invited back. Desire trumps talent. You must have a relentless commitment as well an interest in speaking on your topic. The most powerful way to learn any topic is to teach it to others. Find a topic for your speeches by looking within your experience and talent, such as the expertise you've accumulated in your day job. No matter how technical your field, build your speech by thinking how you would explain what you do to your grandmother. Despite the fact that there's only so much truth in the world, you have a unique point of view. Deliver that in your speeches. Don't invalidate your life experience. A great way to develop material for a speech is to become a customer of the client who books you for a speech. Be a secret shopper and report your learnings. Talk to lower-level employees. Structure your speech on a strong premise or central theme that is a basis of argument, leading to a conclusion. Be sure your talking points back-up and prove your big idea. Remember the first 30 seconds and last 30 seconds of any talk have the most impact. Don't waste them with empty pleasantries. Engage the audience in your subject by asking "Would it interest (horrify, amaze) you to know..." Populate your presentations with flesh and blood characters other people can relate to. Stories do this. Your audience will remember what they "see" in your stories. These were among the many lessons shared by Fripp in her session. For anyone who would like to dive deeper into what she has to offer, I highly recommend her Virtual Training program. This online resource gives you access to one of the most in-demand executive speech coaches and sales presentation experts available. Fripp's Virtual Training is engaging and fun. It is designed for ambitious professionals, executives, sales teams, and professional speakers. Heck, she'll even give you a 7 day free trial. What's not to like? To hear a brief extract from Saturday's event, where Fripp shares the secret of her own career success, click on the podcast icon below.
In this third and final edited highlight of the Silicon Valley Speechwriters Roundtable conference call from the PSA World Conference, I give a summary of Bob Lehrman’s break out featuring a conversation with David Kusnet who was Clinton's speechwriter. Katie Gray shares admiration for General David Petraeus’s intellect. Brian Jenner shares Eric Schnure’s tips on writing for roasts and why it’s important to “singe not burn” and ways jokes can be reused. Schnure recommended writers do a “joke dump” and write 10 jokes for every one used. A good way to structure a joke is by associating a person or place in the news with a different issue. CEOs can get away with humor if they introduce it by saying “As Jon Stewart said…”. To hear the audio, click on the podcast icon below.
In this second edited highlight from the call, social media director Jerry Weinstein reviews postings to the tweet-stream under the #PSAworld hashtag. He discusses the unusual nature of the opening keynote that took people out of their intellect into a bodily appreciation of what is involved in the act of speaking. He comments on the “Know your Worth” breakout session with Fletcher Dean, Julie Conway and Harry Kruglik and the relevance of salary surveys in journalism which might be valuable for speechwriters to initiate. Likewise, in a parallel breakout, Gotham Ghostwriters founder Dan Gerstein addressed the value of freelancers sharing rate information. Duarte Design content developer Katie Gray was attending her first ever speechwriters conference and was impressed by the variety and cross-section of presentations. She liked the mixed media content of Mette Højen’s presentation on the ways speechwriters can command audiences exactly like an orchestra conductor. David Murray explains why he chose an experiential opening keynote from Edmée Tuyl. He explains that it’s easy to find tips on the basics of speechwriting which he assumed most attendees at this event knew. He wanted to encourage people to share experiences, with someone who talked about speechwriting on a holistic basis. He discusses the closing keynote by General David Petraeus was himself a speechwriter for General John Galvin, Supreme Commander of European Forces. Petraeus demanded the right to be present every time the General spoke and to be in the car on the way to the event to get the boss fired up before stepping onto the podium. To hear the audio, click on the podcast icon below.
The Silicon Valley Speechwriters Roundtable conference call took place May 21 at the end of the first day of the Professional Speechwriters Association (PSA) World Conference held May 22-23 at New York University. There were 9 callers online from around the country. The Roundtable is open to anyone who is interested in speechwriting in Silicon Valley, not just those of us who live and work there. The call lasted 45 minutes, and I’ve divided the audio recording into three segments. In this first of three edited highlights David Murray, the organizer of the Conference, discusses the mood of the event. In contrast to the 200-person Ragan Speechwriters Conference in Washington DC which attracts generalists, this event was targeted specifically at practicing professional speechwriters—over 50 attendees came from Europe, USA and Canada. David gives a preview of the review sessions that will occur on the final day of the event. He concludes by describing advantages of becoming a member of the newly formed Professional Speechwriters Association. Brian Jenner of the UK Speechwriters Guild attended the 2008 Ragan Conference and saw first-hand the differences between British and American approaches to speechwriting and was inspired to found the UK Speechwriters Guild. The interest of other Europeans led to the European Speechwriters Network holding their first conference in 2013. He claims that this event has made him realize the differences in style between speechwriters and the “hippie tendencies” of some people who make their living as speechwriters! To hear the audio, click on the podcast icon below.
There’s only 24 hours in a day, which is why President Obama, despite being an accomplished writer and orator, needs help with his speeches. During his first term in office, much of this help came from a young man who is arguably the most famous living speechwriter—Jon Favreau—who began working for then Senator Barack Obama as only his second writing job out of college. Favreau gave the opening keynote—Words matter: Storytelling with President Obama in an age of sound bites—at the 2014 Ragan Speechwriters Conference. His talk in many ways book-ended the 2009 address by Ted Sorensen, who also wrote speeches for a young Senator who was elected as the first Catholic President of the United States: JFK. Sorensen spoke near the end of a very full life, yet the all-to-few years he wrote for Kennedy defined him. It is quite likely that 33-year-old Favreau will likewise be talking about his time as Obama’s speechwriter for the rest of his days. His talk was perfect for the Ragan audience—a mix of solid speechwriting advice and unique insight into the creation of some of the major speeches of Obama’s Presidency. It was inside baseball talk from a major league player for the guys and gals in the minor league dug-outs. Surprisingly, despite attempts to analyze the rhetoric, Favreau claimed neither he nor Obama consciously deployed overt tricks of the trade. Rather, these are the speechwriting secrets he shared: Develop a strong relationship Obama reassured Favreau (or “Favs” as he called him) on the eve of sending him home to write his first speech: “I know you’re nervous, but I’m a writer too. And I know that sometimes the muse strikes and sometimes it doesn’t. If you get stuck, just come in tomorrow, and the two of us will work though it together.” Obama exhibited the same level of support and involvement in the writing process throughout the eight years Favreau worked with him. As Favreau described, the speechwriting process usually began with research and fact checking, then sending Obama a draft which would be returned with extensive mark-ups. If it just had the note “Let’s talk”, Favreau knew he had missed the mark. Favreau shared three lessons from his time working with Obama. 1. The story is more important than the words Obama always started with the question: “What story am I trying to tell?” He demanded an outline with a beginning, middle and end and required this sum the speech up in a few sentences before the detailed writing started. He did not, needless to say, design his speeches by juggling PowerPoint slide templates. Absent the simple summary, there is nothing to hang the development of the speech on. The payoff of this story-centered approach was illustrated in the November 2007 Iowa Jefferson-Jackson Dinner primary debate when the opposing Clinton campaign delivered the forgettable tagline Turn up the heat, turn America around. Obama resisted the advice from some on his team that he coin a tagline, instead speaking from the heart about why he was the right person at that moment in history to be elected President: I am not in this race to fulfill some long-held ambitions or because I believe it's somehow owed to me. I never expected to be here. I always knew this journey was improbable. I've never been on a journey that wasn't. I am running in this race because of what Dr. King called "the fierce urgency of now." Because I believe that there's such a thing as being too late. And that hour is almost upon us. 2. The importance of honesty and authenticity Decisions on speech topics are too often based on fear (the fear of losing power, of public embarrassment) Obama ignored advice to “play it safe”. For example, when deciding on a response to the Rev. Wright controversy he took the early outline Faverau drafted and made it his own with heartfelt, authentic, honest statements such as: I can no more disown him than I can disown the black community. I can no more disown him than I can my white grandmother - a woman w...
In this fourth and final edited highlight from the Silicon Valley Speechwriters Roundtable call, we hear from the callers who had comments and questions. Helping me respond to callers questions is MasterCard VP Douglass Hatcher. By listening to the Q&A you'll hear comments and opinions about many aspects of the first day of the Ragan Speechwriters conference. Questions came in from: Freelance speechwriter Pete Weissman asked what was the most unexpected thing about the conference. Communications Director Sharon Rubinstein asked how complex topics can fit into a speech that only covers three points. Executive Speech Coach, Trainer, Proposal Consultant Chris Witt asked about the distinction between different uses of stories in speeches. Freelancer Colin Moorhouse commented on the value of the Ragan Conference and the power of storytelling in speeches. Wendy Hanson shared her interest in podcasting. Paula Tesch from Duarte asked about the challenge of getting speakers to include storytelling in their speeches. Doug Neff from Duarte asked about the two kinds of speakers who use stories and the importance of using stories to move audiences to action. To hear what they said, click on the podcast icon below.
In this third edited highlight from the Silicon Valley Speechwriters Roundtable call, freelance speechwriter Michael Long shares his impressions of the conference. Mike taught a pre-conference workshop on Storytelling for speechwriters and has strong opinions about the keys to constructing a speech around a story. He also presented on Time management for speechwriters and relays a few of the many tips and tricks on ways speechwriters can work more efficiently. He also references his excellent newsletter which is available as a free subscription from his SoMikeSaid website. By listening to Mike you'll hear a Ragan Conference institution in full flight. To hear what he said, click on the podcast icon below.
In this second edited highlight from the call, freelance speechwriter Rosemary King and Douglass Hatcher, VP of Thought Leadership at MasterCard, share their impressions of the conference and specifically the panel they were both on: Chart your career path: Job advice from successful professionals. The other panelists were freelancer Eric Schnure who has worked for Vice President Al Gore and as Director of Executive Communications at GE and Caryn Alagno, Executive Vice President of Corporate Affairs Group Head at Edelman. By listening to Rosemary and Douglass you'll hear tips and tricks about ways to chart a successful career as a speechwriter. To hear what they said, click on the podcast icon below.
The Silicon Valley Speechwriters Roundtable conference call took place Feb 20 at the end of the first day of the 2014 Ragan Speechwriters Conference. There were 16 callers online from around the country. The Roundtable is open to anyone who is interested in speechwriting in Silicon Valley, not just those of us who live and work there. The call lasted an hour, and I've divided the audio recording into four segments. In this first edited highlight from the call, conference MC and Vital Speeches of the Day editor David Murray, and Fletcher Dean of Dow Chemicals share their impressions of the opening keynote by Obama speechwriter Jon Favreau. By listening to David and Fletcher you'll hear first-hand impressions of one of the most compelling keynotes about the craft of speechwriting that it's been my privilege to hear. To hear what they said, click on the podcast icon below.
Back on June 27 I spent a delightful and instructive day helping judge emerging speakers at Sahar Kordahi's Bright Side of Life Voices of Leadership day. Over 30 speakers competed in a showcase where they gave three-minute speeches that were evaluated in terms of presentation skills, message content, personal appearance and stage presence. The five winning presenters were Dawn Christensen, Carolyn CJ Jones, Jim Niswonger, Sandra Patino, and Ryann Pryor-Foster. They will give a 15-minute presentation at the follow-up event being held in Pleasanton, California on August 16. The speakers were trained by Pam Whitman and Sahar Kordahi. In addition to individual coaching the winning speakers will receive "Look the Talk" image consulting with fashion expert Olga Kamova A speech writing coaching session with me “Stand in your Leadership Role” coaching session with Sahar Kordahi “Lead and Speak with Balance” with speech performance and movement specialist Pam Whitman Support from the collaborative “Voices of Leadership” team Referrals to other speaking opportunities This was a well-produced, motivational and educational event perfect for emerging speakers to develop skills that will take them from "free to fee" in the exciting world of professional speaking. I highly recommend registering for the August 16th Be the Voice of Leadership event and join in the program that Sahar and Pam have produced. Interview I caught up with Sahar & Pam after the event and asked them to share the background to the Voices of Leadership. To hear what they told me, click on the podcast icon below.
How many professional speakers do you know that go to work in their bathing suits? Well, that is exactly what Alicia Berberich does! Besides speaking to parents groups around the Bay Area, she teaches water aerobics at the San Francisco Presidio YMCA. She has over 10 years of experience teaching a diverse group of students the thrill of water aerobics. She has now taken that high energy and is focusing it on teaching parents success strategies for their kids. Alicia noticed that many children were not learning basic skills that are needed in life such as conversation skills, perseverance, integrity, tenacity, and gratitude to name a few. She began speaking to small groups of mothers about the importance of these skills in adults and the idea of starting with the end in mind that she learned from the Steven Covey program. Now Alicia, mother of three, talks to school groups, church groups, motherʼs clubs, womenʼs clubs and other groups about what parents can do to teach their children these important character building skills. Parents are excited to learn easy ways to develop these skills in their kids. Alicia has also found that parents are hungry for a place to talk about the various issues and challenges they are having in raising their kids. How to deal with difficult situations like bullying in schools, and how to deal with technology in the home, and how to instill values in kids and how to motivate them. Alicia offers workshops and on-going Success Circles, called Eagle Clubs, which provide just that place for parents to come on a regular basis to talk about their frustrations and find mutual support and ideas. For more information about the Eagle Clubs, or to hire Alicia Berberich to speak, call 415-596-9806. Additional information is available on her LinkedIn page. Speaker’s Academy Archive I caught up with Alicia at a National Speakers Association Northern California Chapter meeting in advance of the Speaker’s Academy program. To hear what she told me about the ways she uses her business and executive skills when coaching families, and a simple tip on how parents can help their children, click on the podcast icon below.
Julie Mergen is fascinated with business systems. She admires those who create products from concepts. Along with her innate entrepreneurial spirit, she simply finds money interesting -- even more intriguing is the multiple, seemingly endless perceptions we as humans have about money. Julie says: “Money stops us, blocks us, money molds us, holds us, money is freedom, money is greed, money is a tool and a crutch, money is anger and happiness, money is love, companionship, affection, money is scarce, money is security, money is prosperity and abundant, money is influence and power. Money can be build an empire and destroy a marriage -- if that is how money is perceived, that is what money becomes.” Julie started a women’s investment club in 2004. During its existence the club has touched the lives of 16 diverse women. Together, these women learned and implemented strategies for investing one dollar to earn two in return. They studied the stock market; learned about real estate investing; explored several business models; held a club portfolio which fostered courage for many members to move outside their comfort zone; and expanded their individual portfolios. They made some money, they lost some money — but most importantly, Julie led these women through a learning process to change their perceptions about money. Perceptions about money had restrained each of them from achieving financial freedom, which meant something different to each of them in turn. Spending six years in a club with these magnificent women was an immense gift that Julie is eternally grateful for. Along with her interests, this experience shaped the concepts for workshops, one-on-one mentoring and a monthly publication, Her Money Magazine. Julie’s passion now is to reach out and share in creating a new community which includes all women, anyone who wants to discover their relationship with money and create financial freedom — freedom in all aspects of life. Through workshops, mentoring, and public speaking Julie’s sets a standard for women to rise up authentically with confidence and achieve what each individual woman believes is her standard of financial well being. Her Money Magazine is a pillar in the financial realm of women's lives; sparking an interest and cultivating confidence; demystifying fears and broadening views about money in ways that educate, encourage, empower and even entertain while women of all ages all over the world take action to achieve financial well-being; living dreams that come true. Through a newly founded non-profit, Her Freedom Foundation, Julie will reach out specifically to the single mothers who find themselves struggling financially, feeling trapped and possibility seeing themselves as victims of circumstance. The Foundation offers support and education to show these women the way to financial empowerment. Julie is a leader making a difference in the lives of women, so that they in turn may make a difference in the lives of those who surround them. Speaker’s Academy Archive I caught up with Julie at a National Speakers Association Northern California Chapter meeting immediately prior to the start of the Speaker’s Academy program. To hear what she told me about her plans to publish the magazine and her best single piece of advice for women who want to learn to manage money, click on the podcast icon below.
“Speech is my Music. Music is my Speech” – Emiko Hori A native of Japan, Emiko Hori grew up in California. An accomplished musician, she has been actively speaking and giving presentations to corporate clients and young adults about the connection between musical performance and public speaking and presentation skills. A graduate of the renowned Indiana University Jacobs School of Music, Emiko has give piano recitals throughout the US, Europe, and Canada including masterclasses in Bergamo, Italy, the Banff Centre for the Arts in Canada, and at the Schleswig-Holstein Musik Festival in Germany. Her new book Let's Play Speech!: How to Give a Better Speech Using the Principles of Musical Performance is now available. The book is an entertaining and instructive exploration of the ways public speakers can improve their "performances", learning from the ways musicians use pause, rhythm and tonality and the way they have to learn to listen to the audience: Did you know there are many similarities between piano performance and public speaking? They both have a clear message to deliver in front of the audience. They both impact the audience’s life and way of thinking. Interestingly, the musician’s mindset seems to coincide with many aspects of public speaking. It is packed with practical tips that will improve anyone's speech preparation and delivery. Speaker's Academy Archive I caught up with Emiko at a National Speakers Association Northern California Chapter meeting immediately prior to the start of the Speaker's Academy program. She surprise me by sharing why what she calls the "Strippers Walk" is a crucial skill both professional musicians AND speakers (not to mention strippers!) need to learn. By this, she means the first five seconds when the person steps onto the stage and the audience judges exactly what you look like, your expressions, how tall or short you are, and most importantly, what kind of personality you have, just by watching how you walk. To hear Emiko explain more about the connection between stripping, speaking and musical performance, click on the podcast icon below.
NSA/NC Meeting Report: Saturday March 2, 2013 The Saturday meeting of the Northern California Chapter of the National Speakers Association featured two savvy businesswomen who shared ways professional speakers and information entrepreneurs can book more business and own their niche markets. Stephanie Chandler is a Silicon Valley refugee who left a stressful job on the Peninsula for the life of a successful information entrepreneur. Lois Creamer knows the speaking business. She has worked with the superstars of speaking as both a cheerleader and strategist. She is endorsed by none other than Patricia Fripp, CSP, CPAE. Stephanie Chandler: Living the good life after corporate America Stephanie was inspired by the film Sleepless in Seattle to move to Sacramento, open a bookstore and write novels. Neither worked out for her. She quickly moved on to Plan B, launching herself as a speaker and non-fiction author on the urging of superstar literary agent Mike Larsen. She launched BusinessInfoGuide.com, her first website, in 2004. Now, six books and a series of websites later, she is in demand as an author, speaker, Forbes blogger, and expert on content marketing, internet marketing, small business growth strategies, and publishing. 8 keys to owning your niche The importance of speakers owning a niche has been a core lesson taught in NSA/NC Speakers Academy classes for many years. Stephanie walks the walk when it comes to knowing how to do this in the digital age. Heck, she's even written a book on the topic. She shared eight simple strategies to increase website traffic and own a niche: Define your target audience. Decide who you want to reach and what challenges you can solve for them. Tap into the power of community. Figure out where your audience spends their time and engaged them there. Optimize your website. Incorporate keywords and phrases that your audience would use to find you. Update your site frequently, generate incoming links, and continually add new content. Implement a blog. This will help build your audience, increase website traffic, generate new clients, create consulting opportunities, and attract media interviews and speaking engagements. It's also the heart of your social media strategy. Stephanie recommends updating it at least twice a week. Develop a content marketing strategy. Create ebooks, white papers, and special reports that you give away. Distribute articles to websites to reach your target audience or write articles for print publications. Expand with video and podcasts. Even speakers who hate writing can record their presentations to communicate their message. Embrace social media. There are great reasons why executives are signing on with social media. Facebook, Twitter, LinkedIn, Google+, and Pinterest each have their own unique advantages. You can automate much of the distribution of the content between these different sites. Commit a little time each day. just as you need to spend time weeding and planting seeds to enjoy a luxuriant garden, so you need to set aside time each day to develop content, engage in social media, and cultivate community. Stephanie advises that a little effort goes a long way in expanding your brand. More details are available in her slides: Lois Creamer: Business Strategies for Professional Speakers Lois's advice starts with the way we say hello. As professional communicators, the worst way to introduce ourselves is by NAME and TOPIC. We need to learn to introduce ourselves in a compelling and interesting way. Much better is an introduction by CONCEPT and OUTCOME. This captures your unique differentiation. She calls this a positioning statement and uses these words whenever she meets someone: "I work with professional speakers who want to book more business, make more money and avoid costly mistakes." This is far more effective than using an elevator speech, which is typically too long and boring. An effective positioning statement should go on you...
Melanie Watkins always dreamt of becoming a doctor but when she found herself sixteen and pregnant, that dream seemed out of reach. Having been raised by a single mother, Melanie knew the challenges single motherhood presented. Despite the uphill climb, Melanie made the decision to raise her child on her own. Her memoir, Taking My Medicine: My Journey from Teenage Mother to Physician, is the story of a young woman's triumphs--overcoming the stigma of a teenage pregnancy and embarking on the journey to medical school. Drawing from pieces previously published in Chicken Soup for the African American Soul, Chicken Soup for the Single's Soul, Woman's World Magazine, What I Learned in Medical School: Personal Stories of Young Doctors, her memoir encourages young people to dream and to push beyond their most difficult circumstances. Her book is an inspiring story of faith and perseverance about a teenage mother beating insurmountable odds to create a brighter future for herself, her son and her community. Melanie Watkins, M.D. is Board Certified by the American Board of Psychiatry and Neurology and is licensed by the California State Medical Board to practice Medicine and Psychiatry. She received her medical training at the Stanford University School of Medicine and completed an internship in Obstetrics and Gynecology at the University of California, San Francisco. Her specialty training in Psychiatry was at the University of Nevada, Department of Psychiatry. She currently is in private practice in Walnut Creek, CA. Dr. Watkins has experience in treating anxiety, depression, bipolar disorder, psychosis, substance dependence, and personality disorders. She has particular interest in women’s mental health, cognitive behavioral therapy and psychodynamic psychotherapy. Dr. Watkins can also provide support for family members and friends of mentally ill patients who require hospitalization and/or ongoing support. She enjoys treating adolescents and adults. She enjoys long distance running, motivational speaking and reading non-fiction books. She can be reached through her website www.drmelaniewatkins.com. She lives in Walnut Creek. Her son, Jonathan, is 18 years old and is a freshman in college in Reno, Nevada. Speaker's Academy Archive I caught up with Melanie at a National Speakers Association Northern California Chapter meeting immediately prior to the start of the Speaker's Academy program. To hear what she told me about her speaking program which has taken her from Alaska to New York, delivering talks to students from disadvantaged backgrounds; the story behind her book and the importance of mentorship, click on the podcast icon below.
Kathy Stershic is Principal Consultant of Dialog Research & Communications. She provides senior-level business and communications consulting expertise to executives at leading-edge organizations, and is especially known for bringing focus and alignment to complex environments. She has worked with many IT companies in various stages of growth, which affords her broad understanding and insights into the high tech marketplace as well as internal organizational dynamics. Before starting Dialog, Kathy served as Vice President for Cognitiative, Inc., a San Francisco-based consultancy specializing in marketing research and communication strategy for high tech and dot.com clients; she also worked as a Senior Analyst for Jupiter Media Metrix Custom Research Group; and earlier in her career, she worked on staff for several fast growth software and hardware companies. Kathy recently completed a Master of International Policy and Practice degree at the George Washington University’s Elliott School of International Affairs in Washington DC, focusing on Information Technology policy. She has held leadership positions in various professional and civic organizations, including the International Association of Business Communicators, Public Relations Society of America, the American Marketing Association, and the World Affairs Council of Northern California. Kathy’s musings on IT policy can be found on her blog. Freelance Focus I asked Kathy about her interest in Tech Policy and what she sees developing in the ways technology companies will advertise and communicate about their products and services. She also shared her thoughts on cyber security, SOPA and PIPA. She's in business for herself for the last 12 years and if you'd like to hear her advice on how to succeed as a freelancer, click on the podcast icon below.
Kathy Hart is President of ClearVision Consulting, Inc., a global company that specializes in accelerating organizational excellence and improving human performance. Kathy is a highly sought after consultant, speaker and coach. Kathy has worked in corporate environments for more than 28 years. She brings to ClearVision broad leadership experience in the non-profit, banking, manufacturing, insurance, and utility industries. In these leadership roles she successfully promoted and advanced business and industry emergency preparedness, employee safety and health, and implemented enterprise-wide change efforts. In 2012, she was honored by American Society of Safety Engineers’ (ASSE) Women in Safety Engineering (WISE) Common Interest Group for her twenty years of making a difference in the safety, health, and environmental (SH&E) field as part of the WISE ‘100 Women, Making a Difference in Safety’ project. While Kathy continues to support the field of safety and health by educating and mentoring those in the profession, she now uses her extensive knowledge of individual and organizational change in the field of organization development and effectiveness. In 2005, Kathy founded ClearVision Consulting with the express purpose of promoting the potential of people within business environments. Her work focuses on the alignment of people, processes, and structures to accelerate organizational excellence and improve human performance. Kathy’s clients know her as a collaborative partner and coach who brings positive energy and innovative ideas to each relationship. When tackling challenges, clients rely on her grace and courage to co-create with them innovative and sustainable solutions. She began honing these skills of “grace under fire” when she became the first woman to integrate an all-male water polo team in high school. Kathy has been recognized by numerous organizations for her leadership and dedication, and is currently a member of the Organization Development Network (ODN), National Speakers Association (NSA), and the Institute of Management Consultants (IMC). She is a former Board Member of the Bay Area Organization Development Network (BAodn), Admissions Chair for American Society of Safety Engineers (ASSE), and Chair for the San Francisco Chamber of Commerce Crime Prevention and Safety Committee. The later she remembers fondly, as it led to her first formal invitation to a Mayoral Inaugural Ball. Kathy’s highly interactive speaking engagements include topics on organizational change, leadership and team development. She is an adjunct professor, and has taught and presented at Lao American College, Laos, and the National Hispanic University, San Jose. Kathy holds an Ed.D. in Organization and Leadership from the University of San Francisco, a M.S. in Occupational Safety & Health from the University of Southern California, and a B.S. in Business Administration from California State University-Sacramento. She can reached via her website. Pro-Track Profile Kathy was the first member of the 2012 Pro-Track class of the Northern California Chapter of the National Speakers Association (now re-branded as the Speakers Academy) to achieve full professional membership in NSA. To more hear about her consulting business click on the podcast icon below.
A decade ago, the tools of communications belonged to a chosen few. Editorial control over newspapers, television and radio was in the hands of those professionals tasked with selecting content deemed worthy of the front page, the headline, the news bulletin. National newspapers and mass media channels were scarce resources. The stories they carried were linear and sequential. The 10 o'clock news was broadcast for an hour each evening at the same time. Important news was on the front page, above the fold. That was then, this is now. Immersive storytelling Today's world is nonlinear, filled with always-on devices giving anywhere, any time access to media generated by those of us with a Wordpress blog and a point of view. Storytelling has come full circle from the logical inevitability of the printed page to the random, emotionally binding, infinitely looping immersive stories of this fragmented age where anyone can create and re-purpose content, as did the bards of pre-literate eras. The implications of the transition from top-down to user-generated content is explored in detail by Frank Rose in his book The Art of Immersion. Rose identifies the roots of non-linear storytelling in the popular serials Charles Dickens published in the 1830's. But it was the creation of the hyper-links of the World Wide Web that blew the lid off linear narrative: Links change our relationship to information. They empower individuals and destroy hierarchies. Cinema directors such as Quentin Tarantino, Jean-Luc Goddard and David Lynch create immersive, non-linear forms of film. The unexpected juxtapositions, the startling elisions, the scenes out of sequence--asleep or awake, this is how we think, in a fast-dissipating vapor. The implication is that we live in a multiverse, where events occur simultaneously. As the Western-born Spiritual Adept Adi Da Samraj has written about photography: The human individual in the midst of Reality is like a camera in a room—perceiving everything from a fixed "point of view". But what does the room Really look like? The room can be viewed from every possible "point of view" in space-time—not merely from any particular "point of view", or even a finite collection of "points of view". Therefore, no "point of view" can reveal the room, or Reality Itself, because every "point of view" is limited and essentially self-referring. Frank Rose explores the art of immersive storytelling and the emerging transmedia methods that the best practitioners are developing in video games, advertising, movies, social media, television and more. Frank Rose Interview In August 2012 I met Frank at a Churchill Club event in Silicon Valley and took the opportunity to ask him about the implications of immersive storytelling for professional speakers and corporate communications professionals. To hear what he told me, click on the podcast icon below.
Liz Bowen is passionate about helping kids with one of the biggest problems of their young lives, bullying. Born with a severe birth defect, Liz experienced bullying at an early age. As a Christian practitioner and self-esteem coach, Liz brings answers from a Christian perspective. Speaking exclusively to Christian schools, she has developed knowledge-based tactics to decrease this problem. She inspires students to follow the Golden Rule: "Do everything to others as you would have them do to you. This is the law and the prophets." Matthew 7:12 Advocate for the Bullied Liz is aware that bullying has reached epidemic proportions in our nation's schools.The frightening statistics is that one in four kids are bulled. Bullying behavior begins in preschool. Every day, 160,000 students miss school for fear of being bullied. Topics Liz speaks on Bully Busting Behavior, Promoting a Healthy Self-image and Character issues. She speaks in schools because she loves helping kids. It does not matter whether they are the bully or the bullied. As a Christian practitioner she holds no judgement. Both groups are suffering. Her heartfelt desire is to help everyone. Liz can be contacted via email at bowenspeaks@gmail.com. Pro-Track Profile I recently talked with Liz about her background. To hear what she told me, and her passion for speaking out against bullying in schools, as well as her impressions of the National Speakers Association Pro-Track class that she is part of, click on the podcast icon below.
This article marks the start of a new series in Professionally Speaking. For the past three years I've published a monthly Pro-Track Profile interview featuring members of the Pro-Track class of the Northern California Chapter of the National Speakers Association. I've decided to start a similar series featuring freelance creatives who make their living as communications consultants, writers, editors, and more. This Freelance Focus series kicks off with an interview with the founder of the Agency which has provided me with the majority of my own freelance work for the past three years. René Shimada Siegel is a reluctant entrepreneur who founded High Tech Connect in 1997 at the persistent request of her Silicon Valley colleagues. They were frustrated by the challenge of finding qualified marketing consultants with no time to train them on a specific product or technology. So René leveraged her PR and marcom management experience—as well as a jam-packed Rolodex, caffeine-fueled lifestyle and talented friends—to create a specialized marketing services agency called High Tech Connect. Over the past 15 years, more than 500 clients have called on the High Tech Connect team for critical projects or to fill in for maternity and medical leaves. With a carefully selected nationwide network of more than 1000 freelance consultant specialists, they provide on-demand, project-based expertise in areas such as Copywriting and Editing, Corporate Communications, Event & Trade Show Management, Executive Speechwriting, Public Relations and Social Media Marketing. René has grown High Tech Connect to a leading provider of expert marketing and communications, and one of the largest women-owned businesses in the San Francisco Bay Area. She’s extremely proud of the team she’s built: like-minded professionals who are equally passionate about helping clients and inspiring consultants. René is a regular contributor to Inc.com, dispensing advice and perspective for small business owners and entrepreneurs. Her innovative business model and inspiration for home-based consultants has also been documented in several books and publications like Forbes, The Wall Street Journal, Newsweek Japan and Daniel Pink’s Free Agent Nation. Freelance consultants High Tech Connect employ carefully selected experts to work on complex projects for more than 500 clients, including Cisco Systems, IBM, NetApp, Intel, Kaiser Permanente, Brocade, Intuit, CA Technologies, McAfee, Xilinx, VeriSign, Seagate, Silicon Valley Leadership Group and more. The freelance consultants placed through High Tech Connect average 10-20 years of professional marketing or communications experience. Consultants are paid either on a 1099 or W-2 basis, depending on the client company’s requirements. Freelance Focus I've worked as a consultant through High Tech Connect for the past three years. I visited René in her Pleasanton, California office and asked her share her insights into the world of freelance consulting, what companies are looking for today, and what issues do employees who are considering switching to freelance work need to consider. To hear what she told me, click on the podcast icon below.
Transmedia storytelling is a hot topic. It's a form of storytelling where multiple platforms tie together to tell a common story. It has been heralded as "a new storytelling form that is native to networked digital content and communication channels." UCS professor Henry Jenkins coined the term transmedia storytelling, and defines it as representing: "...a process where integral elements of a fiction get dispersed systematically across multiple delivery channels for the purpose of creating a unified and coordinated entertainment experience..." There's many examples of transmedia, with projects around novels, TV shows, videogames, music and movies as well as a few examples in the corporate and executive communications space. The more elaborate of these can involve the expense of year-long "teaser" campaigns for movies, or mass-participation alternate reality games. However, transmedia storytelling can be a low-cost re-purposing existing video and audio digital content for multiple distribution channels. This might put your video used at trade show presentation on a massive screen into a format suitable for a laptop or smart phone. But it's not just changing the aspect ratio and being done. It's thinking of savvy ways to fracture a coherent story into pieces while keeping a core theme alive in different media. It's weaving the storytellers magic in the digital age. I'm just starting to learn about transmedia storytelling, but the impression I've got is that it is evolving rapidly and, if it delivers on even a part of the promise, will be a VERY BIG DEAL. Paul M. Wood: Transmedia Storyteller I recently met with one of the more savvy transmedia storytellers in Silicon Valley. Paul M. Wood is a principal in the boutique communications firm AE35 Media. Paul is a commercial and independent film director who grew up in a creative family. His father was an artist and his mother a musician. He studied at NYU Film School and has knocked around the tech industry. After a decade making niche-busting films for Fortune 500 companies such as Cisco Systems, Paul is now calling upon his diverse background as both visual artist and technologist to bring storytelling into the twenty-first century by producing tales which cross not only genres but platforms and delivery systems as well. AE35 Media believe that the days of executive communications managers creating a message and pushing out to the world as a scripted speech for a corporate big-wig to deliver once with the hope that it was clever or engaging enough to be noticed are over. Things have changed. We’ve gone from being a world where information is pushed out to the masses, to become one where the information is now pulled in by individuals. The tech industry knows this applies to their products, not too many yet realize it might equally apply to their corporate spokespeople. While information itself is shared, the act of acquiring it is now solitary and intimate. Appealing to ONE large mass of people is one thing. It’s an auditorium filled will people listening to your CEO deliver a keynote. It’s an event, managed by the event production team. However, appealing to MILLIONS of individuals and having them own your brand or message as much as you do? Well that’s no longer a mere event. That’s a universe and within it the possibilities are limitless -- this is the promise of transmedia storytelling. To hear Paul discuss the potential of transmedia storytelling and how he sees it as a natural extension of his video production skills, click on the podcast icon below.
Monique Martineau’s mission is to share profound insights learned during her own pursuit of health and happiness. She’s had several painful “wake up calls” ranging from childhood crisis to having a baby at 19, giving him up for adoption, and meeting him as an adult. At 26, she lived the dark-year-of-the-soul, when doctors couldn’t figure out what was wrong with her. One time, sitting in ER again, she was so overcome with anxiety, she thought “I don’t care if I die, but I must find peace-of-mind!” After coaching hundreds of corporate techies and their managers on wellness, Monique found most obstacles point back to stress. People essentially know how to improve nutrition and exercise. The problem is prioritizing and motivation. People are overloaded and exhausted at the end of a day. They want fast food and TV or a fancy dinner and a drink…too frequently, in which case, it’s neither a healthy nor a truly fulfilling life. Whether speaking or consulting, one of Monique’s favorite questions is, “What’s the most important thing?” Many people have to stop and think for a while. Our culture is so caught up in achievement, progress and power; we forget why we’re doing it. We must keep what’s important to us in the forefront of our minds to guide decisions, such as, “It’s time to shut down the computer, go home, take a walk, and enjoy a healthy meal with loved ones.” Easier said than done? Not when you learn what’s at the root of it all. Monique’s most profound insights have come from ancient wisdom traditions. When we shine the light on ego and its antics, it can’t run our lives anymore. The ego innocently tries to help, but mucks things up. Cultivating wisdom, on the other hand, allows us to embody our true nature. With wisdom, we enjoy mental clarity, physical vitality and emotional equanimity. The impact is as close to home as our relationships and as far reaching as world peace. To find out more about Monique and her work as a speaker, consultant and coach, visit her website. Pro-Track Profile I recently talked with Monique about her background. To hear what she told me, and the ways she adds "juice" to the topic of stress plus her focus on meditation, as well as her impressions of the National Speakers Association Pro-Track class that she is part of, click on the podcast icon below.
“Creativity is thinking up new things. Innovation is doing new things” – Theodore Levitt Jag Randhawa shares a deep passion for making a difference in the world, and enjoys sharing his life lessons through speaking. Creating a Culture of Innovation is one of Jag’s most requested talks, based on the Open Innovation program he developed in his company. His presentations are interactive, engaging, and appeal to the heart, creating a lasting impact. Jag serves as the Vice President of Information Technology and eCommerce at CAMICO Mutual Insurance, where he manages the Technology portfolio and eCommerce channel. Jag has integrated his passion for neuroscience and behavior psychology to develop a very scientific approach to inspire employees to perform at their best. This approach also contributed to the development of an Open Innovation program where all employees contribute ideas to grow the business. Jag is a frequent speaker at many CIO and executive networking events where he shares his experiences on Leadership, creating a Culture of Innovation, and Employee Engagement. Jag has more than 20 years of technology industry experience. He is an active contributor to the local CIO community and chairs the Silicon Valley CIO chapter of TechExecs. Prior to CAMICO, Jag worked as an IT consultant and engineer serving a broad range of industries where he developed many innovative and award-winning software systems. Jag has degrees in Electronics Engineering and Information Technology. His website and blog is available at: http://jagrandhawa.com/ Culture of Innovation Innovation is ranked as the top priority year after year by CEOs in annual surveys, but most struggle with how to get started. How do you take the resources you have and spark interest in creativity and innovation? Jag has created a simple program to help companies get started in creating a Culture of Innovation. The program engages employees to generate ideas that will increase the top line and create operational efficiencies. When companies involve employees, they are more engaged, and go above and beyond the call of duty to make the company more profitable. Pro-Track Profile I recently talked with Jag about his background. To hear what he told me, and the results he's seen proven in his own organization as a result of embracing a culture of open innovation, as well as his impressions of the National Speakers Association Pro-Track class that he is part of, click on the podcast icon below.
For as long as he can remember, San Francisco Bay Area-based Austin Hill Shaw has been enraptured by creativity and the creative process. In 2004, stemming from a life-changing insight gained during a three-month meditation retreat, he began exploring the subject of creativity in earnest, wanting to understand the opportunities and challenges behind creativity’s seemingly universal appeal. Since then, he has amassed a wealth of knowledge regarding creative expression in art, science, and religion, in childhood development and adult maturation, in business and the economy, in product innovation, in both intimate and organizational relationships, and in non-ordinary states of consciousness, delving into the very core of what is means to be human. More importantly, he has striven to embody all that he’s learned, using his own life as an ongoing experiment, testing and refining his methods in his own pursuits as a writer and architectural designer. Today, in a time of rampant job automation and outsourcing, Austin’s message regarding the importance of creativity and how to activate it is swiftly making its way out into the world. Drawing upon an innovative mix of cutting-edge science, artistic expression, and age-old spiritual wisdom, Austin presents a timely and enlivening understanding of creativity, one that ignites the full-person creative potential of individuals and organizations alike. He just released his provocative first book in his Awakening Creativity Series, a book entitled, Between The Bridge and The Water: Death, Rebirth, and Creative Awakening, and will be releasing his next book, The Shoreline of Wonder: The Path of Creativity later this summer. Whether he is addressing a large audience or working with an individual one-on-one, Austin combines visionary insight with heartfelt empathy, profound ideas with unexpected humor, sobering seriousness with joyful irreverence, all with a remarkable sense of presence. He is a gifted story teller, one with the ability to unpack the complex subtleties of the creative process and present them in a way that can be put to use immediately. Through his keynote presentations, writing, and one-on-one coaching, and through his work with his architecture clients, Austin Hill Shaw is dedicated to helping others awaken their natural creative capacities and to share their creative gifts with others. Find out more about Austin, his speaking and coaching offerings, and his other creative pursuits at www.austinhillshaw.com. Pro-Track Profile I recently talked with Austin about his background. To hear what he told me, and the plans he has to instigate creativity in the world, as well as his impressions of the National Speakers Association Pro-Track class that he is part of, click on the podcast icon below.
Aaron McDaniel is a corporate manager, entrepreneur, public speaker and community leader. Aaron has held diverse management roles at AT&T, being one of the youngest to serve as Regional Vice President. Still in his 20’s, Aaron is a serial entrepreneur and founder of multiple ventures including Young Professional’s Edge (YP Edge), a company focused on empowering young professionals to succeed in their careers. A graduate of UC Berkeley’s Undergraduate Haas School of Business, he taught a highly rated student-led course on leadership. Outside of his professional life, Aaron is an avid international traveler, having visited 33 countries to date. Passionate about giving back, Aaron founded the Jill Wakeman Foundation for Equality and is an active community volunteer in San Francisco where he lives. Aaron is also the author of The Young Professional's Guide to the Working World: Savvy Strategies to Get In, Get Ahead, and Rise to the Top, due out in late September of this year. In the book, Aaron provides key insights relevant to young professionals who are looking to build successful careers, including providing the 25 attributes that all successful young professionals need to develop. Pro-Track Profile I talked with Aaron recently about his background. To hear what he told me, and the specific advice he has for young professionals who want to be successful in their careers, as well as his impressions of the National Speakers Association Pro-Track class that he is part of, click on the podcast icon below.