Podcasts about aquent

In this episode, we explore why traditional training methods are fading and how design leaders can create a thriving learning culture instead. Modern workplaces move at such a rapid pace that conventional training programs quickly become outdated, leaving teams overwhelmed and disengaged. The solution? A culture where learning is woven seamlessly into daily routines. We discuss what it means to curate meaningful learning experiences as leaders and how tools like skills mapping can align team abilities with both immediate needs and long-term business goals. You'll hear how visualizing skills gaps and fostering peer-to-peer mentorship can transform professional development into an engaging, organic process. Our conversation also dives into practical ways to make learning part of everyday work. From hosting lunch-and-learns and AMAs to leveraging digital platforms like Slack for collaboration and inspiration, we share actionable strategies to nurture growth without burdening busy schedules. Plus, we'll uncover why "unlearning" old habits is just as critical as adopting new ones, and how collective buy-in can accelerate change. We conclude with a call to leaders to champion this change. By making space for learning and cultivating environments of curiosity and growth, you're not just empowering your teams to thrive today—you're preparing them for tomorrow's challenges. Join us to learn how ditching traditional training can spark a culture of continuous evolution in your teams. It's time to make learning an integral part of how we work. Looking to connect with other senior design leaders? Discover more about Aquent's InsideOut community and join the conversation at aquent.com/communities/inside-out.

What's shaping the priorities of design leaders in 2025? This episode dives into the insights gathered from senior design leaders within the InsideOut community, revealing how they're tackling the challenges of a fast-evolving industry. From harnessing the power of AI to fostering alignment across teams, these leaders are redefining strategies to deliver impact and innovation. Join us as we explore how design leaders are integrating AI thoughtfully into workflows, not just for ideation but as a tool to drive productivity and efficiency. Learn how they're bridging gaps between design, business goals, and customer experiences to create seamless outcomes that delight while maintaining resilience through organizational change. We'll uncover actionable strategies for aligning teams around a shared vision, embedding business priorities into design processes, and finding opportunities for innovation amidst constraints. From scaling rapid prototyping to reinforcing collaboration across Brand and UX, these leaders are shaping the future of design with creativity and purpose. Tune in for practical insights into balancing efficiency with innovation, fostering team alignment, and leading with responsibility in the age of AI. Plus, hear how community and collaboration remain central to navigating the challenges ahead. Looking to connect with other senior design leaders? Discover more about Aquent's InsideOut community and join the conversation at aquent.com/communities/inside-out.

How are Creative Operations leaders tackling the challenges of 2025? In this episode, we explore the insights shared by 50 Ops leaders in the InsideOut community, shedding light on their top priorities for the year ahead. Balancing growing responsibilities and shifting business demands, these leaders are focusing on alignment, evolution, and the human factor to drive success and support their teams. Discover how Creative Ops leaders are forging stronger partnerships, aligning teams with shared goals, and using storytelling and data to create synergy across departments. We'll unpack strategies for upskilling teams with an emphasis on collaboration, infused learning, and integrating AI to enhance workflows and decision-making. From reimagining processes to supporting employee well-being, these leaders are reshaping their organizations while striving to create positive, connected work environments. You'll gain actionable advice on aligning creative efforts with broader business priorities, improving morale amidst change, and implementing processes that foster culture and engagement. Plus, hear why focusing on people is as essential as optimizing tools and technology to drive lasting results. Join us for a practical and inspiring discussion packed with strategies to help you prioritize what matters most and lead your organization with confidence. If you're looking to connect with other senior Creative Ops leaders facing similar challenges, discover more about Aquent's InsideOut community and join the conversation at aquent.com/communities/inside-out.

How are design leaders navigating the pressures of evolving business priorities, disruptive technologies, and career path challenges? In this episode, we unpack the insights from six roundtable discussions with 64 senior leaders from the InsideOut Design Leadership Community. These conversations shed light on how design teams are adapting to shifts in expectations while striving to maintain their value and relevance within organizations. You'll gain a deeper understanding of the four key themes shaping the future of design today, including how business pressures are forcing teams to do more with less, and the impact of AI on both innovation and career growth. Drawing on real-world perspectives, we explore why design is at risk of losing its identity and how leaders can reframe its role to drive differentiation and innovation. Expect actionable takeaways, like how to advocate for the value of design amidst budget cuts, address stakeholder misconceptions, and create those "Oh, that came from Design!" moments that leave a lasting impression. You'll also hear strategies for how organizations and leaders alike can step up to build a competitive edge through better design integration and innovation. Join us for this insightful discussion that empowers you to tackle the challenges ahead with confidence and reimagine the future of design in a way that benefits both teams and businesses. Discover more about Aquent's InsideOut Design Leadership Community and join the conversation at aquent.com/communities/inside-out.

In this episode, we explore how creative leaders can thrive in today's challenging business environment, where fewer resources, tighter budgets, and shorter deadlines are the norm. We'll share insights from the InsideOut community's recent roundtable discussions, where senior creative operations leaders from top brands collaborated to uncover strategies for securing what their teams need to succeed. From redefining "growth" to navigating change fatigue, these conversations offer practical guidance for breaking through the noise. You'll hear actionable advice on building unexpected partnerships across departments, presenting multiple options to stakeholders for better buy-in, and using compelling “what if” scenarios to tell the story of your business case. By tapping into creativity, collaboration, and strategy, you can transform challenges into opportunities and set your team on the path to growth—even in tough times. Join us for insights that will empower you to lead your team with confidence, craft successful business cases, and unlock new opportunities for success. Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we dive into AI and its impact on the creative industry. We'll explore the disconnect between what businesses expect from AI and the realities creative teams face. Join us as we uncover how creative leaders can bridge this gap by harnessing AI's potential to complement human creativity and unlock groundbreaking possibilities. We'll discuss the crucial need for organizations to invest in AI as part of a comprehensive business strategy rather than just a tool for efficiency. Discover how AI can transform creative processes by automating routine tasks, enabling teams to focus on strategic, high-value work that fosters innovation and creativity. Our conversation highlights the importance of demonstrating AI's value, positioning creative teams as essential partners in driving business success and growth. You'll hear practical strategies for overcoming challenges, such as upskilling teams, experimenting with AI tools, and educating stakeholders on AI's capabilities and limitations. Join us for insights that will empower you to lead your teams into a future where AI amplifies creativity and innovation, paving the way for new levels of business success. Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

Episode 31: In this episode, we explore the detrimental effects of ghosting on authentic leadership and workplace culture. Ghosting, the act of abruptly ceasing communication without explanation, has become increasingly prevalent in professional settings. This behavior undermines respect, trust, and open communication—core qualities essential for effective leadership. We'll discuss how ghosting erodes integrity and authenticity, leading to decreased morale and productivity within organizations. Our conversation emphasizes the importance of leaders modeling respectful behavior, fostering transparency, and promoting accountability to combat this growing issue. We also offer actionable strategies to cultivate a culture of respect and open communication. Join us to understand the profound impact of ghosting and learn how to create a more respectful and cohesive workplace. Resources: Reframing Commitment in Authentic Leadership Culture and Communication: Building a Culture of Wellness Leaders Eat Last by Simon Sinek Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the importance of cultivating workplace social capital and its profound impact on career growth and organizational success. We explore the nuances of building valuable relationships, fostering trust, and nurturing shared norms within teams. Our discussion highlights the benefits of investing in social capital, such as increased job satisfaction, better outcomes, and enhanced collaboration. We also provide practical strategies for deepening relationships, including identifying key partners, showing genuine interest in others, and actively seeking feedback. Join us for a deep dive into the world of workplace social capital and discover how it can be a pivotal factor in your professional development and overall success. Resources: Eight steps to launching a successful mentorship program Why do we care? Our mission is to connect leaders to find solutions Five proven questions to guide your sustainability program Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out"

"In this episode, we delve into the significance of business acumen within design teams. We discuss nurturing curiosity, synchronizing learning objectives with business ambitions, and the influence of leadership in design. We also provide strategies for articulating value propositions and boosting problem-solving abilities. Join us for insights on how to augment your team's business acumen and attain heightened success. *** Links to further resources: https://aquent.com/blog/design-leadership-is-vital-heres-how-to-explain-why?utm_source=aquent.com&utm_medium=blog&utm_campaign=AE_NA_blog https://aaronhall.com/insights/understanding-employee-happiness-the-key-to-retention-and-success/#The_Impact_of_Employee_Happiness_on_Retention_Rates https://mitsloan.mit.edu/ideas-made-to-matter/design-thinking-explained https://makeiterate.com/ideos-desirability-viability-feasibility-framework-a-practical-guide/ https://aquent.com/blog/bring-in-new-perspectives-to-your-design-team?utm_source=aquent.com&utm_medium=blog&utm_campaign=AE_NA_blog https://www.adobe.com/max/2023/sessions/na-all-ships-rise-how-vmware-brand-team-manages-a-s6152.html *** This audio blog was brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out"

In this episode, we're exploring the essential role of design leadership in today's business world. We discuss how it shapes company futures, and why cutting these roles is a costly mistake. Join us as we delve into the value of design leaders as bridges between clients, teams, and the C-suite. We'll share insights from our InsideOut roundtables across five major cities, where senior design leaders affirmed the immense value they bring to teams and companies. Tune in for inspiration on articulating your unique value as a design leader. *** Links to further resources: https://hbr.org/2020/06/good-feedback-is-a-two-way-conversation https://www.fastcompany.com/90824420/empathy-first-leadership-being-a-boss-with-a-heart https://www.ted.com/talks/kevin_bethune_the_4_superpowers_of_design *** This audio blog was brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're diving into the job search for design leaders. In today's challenging job market, even accomplished leaders are feeling the pinch. But with over 20 years in a creative talent agency, I've learned a few tricks on how to navigate this landscape. Tune in if you're a design leader exploring opportunities or actively job hunting. *** Links to further resources: https://www.theladders.com/static/images/basicSite/pdfs/TheLadders-EyeTracking-StudyC2.pdf https://aquenttalent.com/blog/are-you-making-the-most-of-linkedin-to-build-your-personal-brand https://aquenttalent.com/blog/top-5-free-portfolio-sites https://thegymnasium.com/courses/take5/crafting-a-concise-about-page https://thegymnasium.com/courses/take5/taking-your-portfolio-case-studies-to-the-next-level https://thegymnasium.com/courses/take5/making-a-great-first-impression-with-your-portfolio https://aquenttalent.com/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're talking about hosting better virtual social events. While the debate continues about the best way to work, one thing is clear: human connection is essential for productivity and retention. However, hybrid work models often leave employees feeling disconnected. As leaders, we must improve online connections. From hosting hundreds of virtual sessions, I've learned a lot about improving these connections. I'll be sharing my top three tips, along with ideas from our leadership community, on making virtual social events more engaging and meaningful. *** Links to further resources: https://www.jackboxgames.com/ https://www.quizbreaker.com/ https://www.typeform.com/templates/t/trivia/ https://www.td.org/training-facilitation-courses https://www.surveymonkey.com/mp/writing-survey-questions/ Recommended activities: Escape Room: Crack The Mystery Escape Room Game: https://www.airbnb.com/experiences/3022220 Magic (InsideOut event: Gary Ferrar): https://www.ahrealmagic.com/ BINGO (with custom answers using BingoBaker): https://bingobaker.com/ Trivia Event (with or without a DJ): Cooking (InsideOut event: Airis the Chef or a favorite recommendation: Pasta with the Grandmas): https://www.instagram.com/airisthechef/?hl=en https://www.airbnb.com/experiences/1610894 Baba Brinkman (custom rap songs based on event interactions): https://bababrinkman.com/ Cards Against Humanity (online): https://www.online-tech-tips.com/fun-stuff/4-sites-to-play-cards-against-humanity-online/ Scavenger Hunt Cheese and Charcuterie Plate Assembly or Sandwich-Making Event (provide vouchers for attendees to buy their favorite ingredients, compile, and eat together): https://www.airbnb.com/experiences/1674019 Musical Happy Hour (InsideOut event: SongDivision): https://songdivision.com/ Succulent Planting (InsideOut event: KraftyLab): https://www.kraftylab.com/ Pottery Making (no kiln required!): https://sculpd.com/ Talent Show (let the staff show off their “other” skills) Wine Tasting (InsideOut events: ONEHOPE wine and Vinebox): https://www.onehopewine.com/ https://www.getvinebox.com/ Milestones and Celebrations (like baby showers, anniversaries, and birthdays—sharing life events creates real human connections) *** This audio blog was brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we plunge into the heart of team dynamics, focusing on the pivotal role of morale. We explore how a positive atmosphere fuels productivity, sparks innovation, and enhances collaboration. We unravel strategies to elevate team spirit, from appreciating accomplishments to fostering knowledge sharing. Further, we delve into the art of creating a vibrant, engaging work environment that resonates with individual needs. Join us as we dissect ways to forge a renewed commitment to uplifting team morale. *** Links to further resources: https://hbr.org/2019/11/why-employees-need-both-recognition-and-appreciation https://www.glassdoor.com/employers/blog/employers-to-retain-half-of-their-employees-longer-if-bosses-showed-more-appreciation-glassdoor-survey/ https://aquent.com/blog/create-a-new-commitment-to-team-morale https://www.amazon.com/Fish-Proven-Morale-Improve-Results/dp/0786866020 https://pizzatime.xyz/ https://goblin.tools/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we navigate the journey of establishing a successful mentorship program. Uncover the eight integral steps that make mentorship accessible and beneficial for all involved. Grasp how such programs can significantly reduce turnover, boost engagement, promote diversity and inclusion, and cultivate future leaders. We dive into the profound impact of mentorship on personal and professional growth. Tune in to unearth the power of mentorship now! *** Links to further resources: https://adplist.org/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're delving into team rituals as a powerful way to engage and connect employees. Remote. Hybrid. No matter how your team is working, there's something missing: connection. As humans, we thrive on interaction. At work, even more so. In recent roundtables, leaders in our InsideOut Design Leadership Community brainstormed ways to create team rituals that connect their dispersed staff and foster engagement. While there's no one-size-fits-all solution, successful rituals share three traits: relevance, intention, and authenticity. We highlight real-world examples from some brilliant senior leaders to spark ideas and explore with your team. *** Links to further resources: https://hbswk.hbs.edu/item/rituals-at-work-teams-that-play-together-stay-together https://www.kudoboard.com/ https://miro.com/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're discussing the potential (and overcoming the pitfalls) of creative workflow automation. Creative automation can be a game-changer when it comes to streamlining processes and boosting productivity, but there are very real obstacles when it comes to implementation. We recently brought the topic of workflow automation to our InsideOut Design Leader Community in New York, Chicago, San Francisco, Los Angeles, and Seattle. Join us for a summary of real-world advice from design leaders on how automating creative processes can work smoothly, the issues that may need solving along the way, and tangible ways to get going. *** Links to further resources: https://tray.io/ https://www.robohead.net/ https://otter.ai/ https://fireflies.ai/ https://aquentstudios.com/thinking/our-designers-used-ai-plugins-to-power-up-production/?utm_source=aquent.com&utm_medium=blog&utm_campaign=AE_NA_blog&utm_content=ai_080223 https://hbr.org/2022/02/how-to-pick-the-right-automation-project *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're sharing how design leaders can host awesome virtual design workshops. As remote work becomes the norm, effective virtual collaboration is crucial. We've gathered insights from three design leadership community roundtables on the art of creating engaging design workshops in a virtual environment. Tune in for new strategies and practical ideas to enhance your distributed team's experience and effectiveness when it comes to design workshops. *** Links to further resources: https://www.mural.co/templates/design-sprint https://miro.com/templates/remote-design-sprint/ https://www.figma.com/community/file/822141660209426062/remote-design-sprint https://www.figma.com/community/file/824677652393376493/vintage-timers https://www.sixwordmemoirs.com/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we journey into the heart of an inclusive, vibrant workplace culture that fuels creativity and collaboration. Discover how leaders can surmount large firm challenges by fostering team connections, promoting vulnerable leadership, and honing soft skills. We'll delve into the power of leading by example, carving out spaces for teamwork, teaching meaningful connections, and showcasing the impact of individual contributions. Tune in as we unlock the secrets to an inspiring workplace culture. *** Links to further resources: https://www.forbes.com/sites/carolinecastrillon/2021/12/29/why-2022-is-the-year-of-workplace-culture/ https://aquenttalent.com/blog/inclusive-onboarding-strategies-that-impact-the-initiative-to-increase-diversity https://www.youtube.com/watch?v=u4ZoJKF_VuA *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the intricacies of the talent cycle amidst a rapidly evolving workforce. Today the importance of clarity in work arrangements, honing virtual communication skills, and understanding the nuances of work execution cannot be understated. With a staggering 41% of employees contemplating job shifts, we explore innovative solutions to enhance hiring, onboarding, collaboration, and engagement. Join us as we dissect practical steps to optimize the talent cycle, ensuring the retention of invaluable talent in our dynamic business landscape. *** Links to further resources: https://www.techrepublic.com/article/the-great-resignation-of-2021-are-30-of-workers-really-going-to-quit/ https://www.microsoft.com/en-us/worklab/work-trend-index *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we venture into the human challenge of leading remote teams. We explore the balance between management skills and humanity, the importance of creating space for personal boundaries, and fostering social connections in a virtual environment. We'll also share strategies for helping teams adapt to new work realities, and the necessity of rebuilding processes with a human-centered approach. Tune in as we uncover how design leaders can thrive in this new era of work. *** Links to further resources: https://aquenttalent.com/blog/how-to-build-a-ux-team-that-thrives-set-healthy-boundaries-by-example https://aquent.com/blog/start-hosting-better-virtual-social-events https://www.jackboxgames.com/ https://www.quizbreaker.com/ https://www.pechakucha.com/ https://aquent.com/blog/constant-learning-is-essential-to-team-growth https://aquent.com/blog/six-ways-to-connect-your-team-to-purpose https://aquent.com/blog/the-automation-revolution-efficiency-in-the-creative-process https://aquent.com/blog/when-onboarding-remotely-keep-your-new-hire-close *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we explore how to invigorate your design team with fresh perspectives. We'll discuss the importance of hiring curious individuals who will constantly bring new ideas to the table. We'll touch on effective onboarding, and how tapping into internal teams, freelancers, and outside speakers can enrich your team's perspective. The role of leaders in creating space for inspiration and setting goals for learning and innovation will be highlighted. We'll also delve into the concept of being an "internal matchmaker," making connections within your organization that empower your team. *** Links to further resources: https://aquenttalent.com/blog/14-best-interview-questions-for-creatives https://aquent.com/blog/when-onboarding-remotely-keep-your-new-hire-close https://aquenttalent.com/blog/if-your-team-isnt-learning-theyre-falling-behind-fix-it https://www.whatmatters.com/ https://thegymnasium.com/ https://thegymnasium.com/take5 *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the art of leading through transformative change and fostering resilience in teams. Gaining buy-in for change, cultivating the right attitude, and capitalizing on outside forces to spur innovation are all topics we explore. Discover how to craft an inspiring vision, establish clear goals, and promote transparency. We also touch on the value of storytelling and acknowledging team strengths in effective leadership. Join us to unearth resources that aid in navigating change and creating captivating brand experiences. *** Links to further resources: https://www.ted.com/t alks/simon_sinek_how_great_leaders_inspire_action?language=en https://www.amazon.com/Our-Iceberg-Melting-Succeeding-Conditions/dp/0399563911 https://www.amazon.com/Brag-Tooting-Your-without-Blowing/dp/0446692786 https://www.r10.global/wp-content/uploads/2017/05/fisher-transition-curve-2012-1.pdf https://aquenttalent.com/blog/yes-you-can-fit-lifelong-learning-into-your-busy-workday https://www.amazon.com/gp/product/B0041D8V1C *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we explore how leaders maximize results despite limited resources. We discuss staff redeployment, retooling skills, leveraging technology, and realigning teams. Tune in for strategies to navigate through challenging times successfully. *** Links to further resources: https://aquenttalent.com/blog/unlocking-creativity-through-diversity https://aquent.com/blog/the-automation-revolution-efficiency-in-the-creative-process *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we journeying into the transformative role of rituals in team engagement. We discuss the three key traits of effective rituals - relevance, intention, and authenticity - and share examples from leaders who have successfully used rituals to boost team motivation and productivity. Tune in for valuable insights on enhancing team dynamics with the power of rituals. *** Links to further resources: https://aquent.com/blog/how-leaders-maximize-results-despite-limited-resources https://aquentstudios.com/thinking/unlock-potential-in-house-team/ https://aquent.com/blog/uncover-the-truth-about-return-to-office-challenges https://aquenttalent.com/blog/finding-fulfillment-at-work-aligning-your-career-and-core-values *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're discussing the ins and outs of effective remote onboarding for new hires. As research links positive onboarding to employee success and retention, mastering it in a remote or hybrid workplace is key. Our community of design leaders met to explore and share ideas to set new hires up for success in our remote world. Learn how to ensure your new hires feel supported and prepared to make an impact from day one. *** Links to further resources: https://aquent.com/blog/constant-learning-is-essential-to-team-growth *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we're talking about using recognition to retain your top talent. Join us as we explore creative ways to recognize your team's exceptional efforts, drawing insights from our InsideOut Design Leader Community. In the face of challenges like screen fatigue and economic uncertainty, learn a variety of strategies that can work with varying budgets and company cultures. Whether you have a recognition plan in place or are just starting one, this podcast will ignite fresh ideas to celebrate and reward your team. *** Links to further resources: *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the unconventional wisdom of hiring. Sometimes, a 70% match can be a 100% win, emphasizing the importance of trainable skills over perfect alignment. Uncover the power of fresh perspectives and the transformative potential of trial periods. We also tackle the need for unbiased job criteria and the art of spotting potential. Join us as we redefine perfection in the hiring process and explore strategies to enhance long-term organizational value. *** Links to further resources: https://www.radicalcandor.com/ https://daretolead.brenebrown.com/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we navigate the tumultuous waters of the turnover tsunami. Uncover four key strategies to anchor your talent - fostering robust relationships, customizing experiences, championing transparency, and streamlining logistics. We delve into creating an enriching ecosystem that fuels employee retention and engagement. Hear from industry mavens as we dissect practical tips to keep your talent anchored amidst the stormy tides of turnover. Tune in for a deep dive into talent retention strategies. *** Links to further resources: https://www.forbes.com/sites/jackkelly/2021/06/14/workers-are-quitting-their-jobs-in-record-numbers-as-the-us-experiences-a-booming-job-market/?sh=5c9f8798466e https://www.wsj.com/articles/forget-going-back-to-the-officepeople-are-just-quitting-instead-11623576602 https://www.mckinsey.com/business-functions/organization/our-insights/retaining-key-employees-in-times-of-change https://hbr.org/2017/04/a-scorecard-to-help-you-compare-two-jobs https://docs.google.com/spreadsheets/d/1CpfXBSZ41ahcIqZQMv_MnpMb-AofHRovRRF1XfgVICs/edit#gid=2003739837 https://www.protocol.com/dropbox-studios *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we decipher the hurdles slowing down the hiring process in today's fast-paced job market. Flexibility can be a game-changer, attracting elite talent and accelerating the hiring timeline. From prioritizing skills over location to fostering diversity and inclusion, we unravel strategies that redefine hiring norms. Also, learn how competitive pricing and risk reduction can create robust, high-performing teams. Tune in for these insightful strategies to enhance your hiring process. *** Links to further resources: https://www.bls.gov/news.release/jolts.nr0.htm https://aquent.com/blog/4-ways-to-keep-your-talent-during-the-turnover-tsunami https://www.wsj.com/articles/how-remote-work-is-reshaping-americas-urban-geography-11614960100 https://www.morningbrew.com/daily/stories/2021/08/05/blackrock-wells-fargo-amazon-latest-companies-push-back-office-reopenings-due-delta-surge?email=shall@aquent.com https://www.fastcompany.com/90525652/can-remote-work-live-up-to-its-potential-to-change-workplace-diversity https://www.linkedin.com/business/talent/blog/talent-acquisition/why-remote-work-may-help-companies-become-more-diverse https://www.prnewswire.com/news-releases/in-new-salarycom-survey-83-of-employees-say-theyd-leave-their-job-if-compensated-less-for-working-remotely-301318452.html https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work https://experience.dropbox.com/virtual-first-toolkit *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the pivotal role of Creative Operations leaders in driving successful in-house design teams. Discover how these unsung heroes optimize structure, streamline communication, and ensure optimal resource utilization. We dissect key attributes for these leaders - from persuasive prowess to resilience and tangible impact. Listen as we unravel the secret sauce behind successful creative teams and the linchpins who hold it all together. Tune in for an enlightening discussion on creative team success. *** Links to further resources: https://www.linkedin.com/in/coreyobrien/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we investigate the delicate balance of leadership in a creative team. It is an art to fostering engagement, challenging boundaries, and promoting continuous learning. Navigating the complexities of personal issues in a pandemic-stricken world, we share insights on creating a supportive environment while maintaining professional boundaries. Join us as we unravel the intricacies of empathy, objectivity, and the power of internal partnerships in handling people issues effectively. *** Links to further resources: *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we explore the transformative shift from 'return to work' to the 'evolving work experience.' Listen as we underscore the significance of transparency and human connection in making everyone feel safe, included, and informed. In the absence of a defined 'return to work' moment, we discuss how leaders can leverage this opportunity to redefine the work experience entirely. Tune in for an insightful discourse on the future of work. *** Links to further resources: https://hbr.org/2021/02/wfh-is-corroding-our-trust-in-each-other https://www.simplypsychology.org/maslow.html *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we dive into the heart of team development - constant learning. Identifying and aligning skill gaps with goals can elevate team performance. Clear definitions of success and pathways to expertise are vital. Personal ambitions can fuel professional growth, and a growth mindset in hiring can impact team development. Cultivating an environment of continuous learning can lead to a high-performing team. *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we examine into the art of revamping a design team's culture to boost productivity, magnetize talent, and minimize attrition. We dissect the triad of principles: evaluating the status quo, timing connections precisely, and streamlining workflows. Immerse yourself in our discussion on the 3 Cs - Collect, Connect, and Clarify, as we illuminate strategies to foster a collaborative and successful work atmosphere. Tune in for insights from the vanguard of the InsideOut Design Leader Community. *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we navigate the fascinating world of design thinking for non-designers. Understanding business is vital before introducing design principles, and it's important to avoid assumptions by asking probing questions. Design thinking tools can tackle various challenges, even without formal design training. The five-step design thinking process involves empathising, defining, ideating, prototyping, and testing. The goal is to democratize design thinking, making it accessible to everyone. *** Links to further resources: https://www.mckinsey.com/business-functions/mckinsey-design/our-insights/the-business-value-of-design https://www.invisionapp.com/design-better/design-maturity-model/ *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we delve into the triumphs and trials of leading remote teams. We tackle the diminished spontaneous interactions and discuss how to foster informal exchanges in a virtual setting. We also address the complexities of asynchronous work schedules and share clever solutions to maintain smooth collaboration. Additionally, we touch on the delicate balance of managing productivity without overwhelming team members with constant video calls. Join us as we unravel strategies to embrace the new normal while preserving the best aspects of traditional teamwork. *** Links to further resources: https://docs.microsoft.com/en-us/workplace-analytics/myanalytics/use/focus *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

In this episode, we survey the art of interviewing, drawing from 52 favored questions by top design leaders. These questions reveal candidate expectations, resilience, aspirations, interests, and self-assessment. They can help identify the perfect fit for your team, not just in design skills but other essential attributes. Insights on creating a comprehensive view of potential hires are shared. Opportunities for diverse candidates are fostered. *** Links to further resources: https://www.linkedin.com/pulse/52-favorite-interview-questions-from-top-design-leaders-susie-hall/ https://aquenttalent.com/blog/how-to-interview-a-designer https://aquenttalent.com/blog/14-best-interview-questions-for-creatives https://aquenttalent.com/blog/top-10-must-ask-design-interview-questions https://aquenttalent.com/blog/think-a-tedious-job-interview-process-is-the-norm-it-doesnt-have-to-be *** Brought to you by Aquent, a global work solutions company helping guide businesses toward the talent, technology, and services they need to create a better future of work: aquent.com For more of our thinking: aquent.com/blog Learn more about Aquent's InsideOut Design Leadership Community: aquent.com/communities/inside-out

Justin is an internationally-renowned design leader, author and speaker from Chicago. You'll often find him at AIGA's speaking events, he's been interviewed in Forbes magazine and Medium's "Forge" publication, and he writes articles for Aquent, CEO World Magazine, and A List Apart. He speaks internationally on culture and design, and today on the show, we talk about values, aligned design, nurturing teams, and design leadership. Listen to learn about:>> Discovering and leveraging our core values >> Why humility is the most important trait for a designer>> Building and nurturing teams >> Justin's latest book, In Fulfillment: The Designer's Journey Our Guest Justin is an internationally renowned design leader, author, and speaker from Chicago. You'll find him often engaging with the AIGA's speaking events, interviewed in Forbes magazine and Medium's "Forge" publication, and penning articles for Aquent, CEO World Magazine, and A List Apart. He speaks internationally on culture and design, including keynotes at the UXPA International conference, Midwest UX, and St. Louis Design Week. Justin is also the writer of the celebrated book "Creative Culture," a former VP of Design at bswift (a CVS Health company), and the founder of design leadership consultancy Anomali. Show Highlights[02:11] Justin's design “Eureka!” moment in high school. [03:12] The Art Institute of Chicago and teaching himself how to code. [05:24] The most important part of being a designer. [05:50] From Me to We. [07:10] Justin talks about the writing of his latest book, In Fulfillment. [08:02] Transitioning from hands-on fulfillment toward mentorship and leadership. [09:46] Identifying the core set of values that lead us to feeling fulfilled. [10:29] Humility and design. [11:39] How Justin helps people find their core set of values. [12:03] Using the Make Meaningful Work platform. [12:55] What drives us to do what we want to be doing? [14:04] Knowing our core values helps create a healthier work environment. [14:55] Our core values are portable, no matter where we may work throughout our career and in any field. [15:50] Why humility is the most important trait for a designer. [17:25] Our energy pool is a finite resource. [19:06] How an organization's website implicitly shines a light on what they value. [23:11] The best teams are diverse, inclusive teams. [23:52] Dawan talks about empathy theater and taking the next steps beyond empathy. [26:15] A Miro Moment. [27:44] Justin talks about nurturing teams. [28:15] Allowing for time to pause and connect within the workspace. [29:06] Dawan talks about the benefits of not being 100% occupied 100% of the time. [30:43] Supporting “real life” in our work environments. [33:26] We need to adjust how we work and our expectations about the “right” way to work. [34:57] Justin offers thoughts on how to make the hiring and onboarding process better. [40:05] How to design and nurture a better work culture. [42:22] Justine talks about some of the work being done by his company, Anomali by Design.[46:43] Justin offers some last words of advice for all of us about taking time to pause with intent. LinksJustin on Twitter Justin on LinkedIn Justin on Medium Justin on Instagram Anomali By Design Anomali on Twitter Practical Design Leadership podcast The Essential Fusion of Culture & Design with Justin Dauer Make Meaningful Work   Book Recommendations In Fulfillment: The Designer's Journey, by Justin Dauer Cultivating a Creative Culture, by Justin Dauer   Other Design Thinking 101 Episodes You Might Like Employee Experience by Design: How to Create an Effective EX for Competitive Advantage with Belinda Gannaway — DT101 E75 Designing Your Team + Teams in Design Education + Coaching Design Teams with Mary Sherwin and David Sherwin — DT101 E49 Healthcare Design Teams + Wellness + ScienceXDesign with Chris McCarthy — DT101 E24

Justin is an internationally-renowned design leader, author and speaker from Chicago. You'll often find him at AIGA's speaking events, he's been interviewed in Forbes magazine and Medium's "Forge" publication, and he writes articles for Aquent, CEO World Magazine, and A List Apart. He speaks internationally on culture and design, and today on the show, we talk about values, aligned design, nurturing teams, and design leadership. Listen to learn about:>> Discovering and leveraging our core values >> Why humility is the most important trait for a designer>> Building and nurturing teams >> Justin's latest book, In Fulfillment: The Designer's Journey Our Guest Justin is an internationally renowned design leader, author, and speaker from Chicago. You'll find him often engaging with the AIGA's speaking events, interviewed in Forbes magazine and Medium's "Forge" publication, and penning articles for Aquent, CEO World Magazine, and A List Apart. He speaks internationally on culture and design, including keynotes at the UXPA International conference, Midwest UX, and St. Louis Design Week. Justin is also the writer of the celebrated book "Creative Culture," a former VP of Design at bswift (a CVS Health company), and the founder of design leadership consultancy Anomali. Show Highlights[02:11] Justin's design “Eureka!” moment in high school. [03:12] The Art Institute of Chicago and teaching himself how to code. [05:24] The most important part of being a designer. [05:50] From Me to We. [07:10] Justin talks about the writing of his latest book, In Fulfillment. [08:02] Transitioning from hands-on fulfillment toward mentorship and leadership. [09:46] Identifying the core set of values that lead us to feeling fulfilled. [10:29] Humility and design. [11:39] How Justin helps people find their core set of values. [12:03] Using the Make Meaningful Work platform. [12:55] What drives us to do what we want to be doing? [14:04] Knowing our core values helps create a healthier work environment. [14:55] Our core values are portable, no matter where we may work throughout our career and in any field. [15:50] Why humility is the most important trait for a designer. [17:25] Our energy pool is a finite resource. [19:06] How an organization's website implicitly shines a light on what they value. [23:11] The best teams are diverse, inclusive teams. [23:52] Dawan talks about empathy theater and taking the next steps beyond empathy. [26:15] A Miro Moment. [27:44] Justin talks about nurturing teams. [28:15] Allowing for time to pause and connect within the workspace. [29:06] Dawan talks about the benefits of not being 100% occupied 100% of the time. [30:43] Supporting “real life” in our work environments. [33:26] We need to adjust how we work and our expectations about the “right” way to work. [34:57] Justin offers thoughts on how to make the hiring and onboarding process better. [40:05] How to design and nurture a better work culture. [42:22] Justine talks about some of the work being done by his company, Anomali by Design.[46:43] Justin offers some last words of advice for all of us about taking time to pause with intent. LinksJustin on Twitter Justin on LinkedIn Justin on Medium Justin on Instagram Anomali By Design Anomali on Twitter Practical Design Leadership podcast The Essential Fusion of Culture & Design with Justin Dauer Make Meaningful Work   Book Recommendations In Fulfillment: The Designer's Journey, by Justin Dauer Cultivating a Creative Culture, by Justin Dauer   Other Design Thinking 101 Episodes You Might Like Employee Experience by Design: How to Create an Effective EX for Competitive Advantage with Belinda Gannaway — DT101 E75 Designing Your Team + Teams in Design Education + Coaching Design Teams with Mary Sherwin and David Sherwin — DT101 E49 Healthcare Design Teams + Wellness + ScienceXDesign with Chris McCarthy — DT101 E24

What does a trauma-informed digital experience look like? Or, better said, what does it feel like? Why is trauma-informed design particularly important for today's digital experiences?  We hear answers to these questions and more this week from Melissa Eggleston and Carol F Scott, PhD - the women behind Trauma-informedTech.com. Melissa is an expert in user-experience design and research with a focus on inclusive, trauma-informed technology and design. Carol is a social worker and social welfare expert whose training intersects law, social work, psychology, human-computer interaction (HCI), and health informatics.  Melissa and Carol discuss what trauma is - and how broad our understanding of trauma has needed to become. We hear why it's important - particularly today, and particularly with children in mind - to design digital experiences that are trauma-informed. Most importantly, we learn about how to approach and the steps to take in order to design a trauma-informed digital experience. Melissa Eggleston LinkedIn Carol F Scott LinkedIn     Links to resource discussed in episode:  Aquent's Design for Good grant Birdcall, Melissa's consulting business Trauma Informed Tech.com, Carol and Melissa's collaboration providing resources, guidance and consulting on trauma-informed digital design Carol et al's award-winning paper from ACM Conference on Human Factors in Computing Systems (CHI) on Trauma-Informed Social Media Recommendation: First, start with the basics of digital design: Usability Principles, Plain Language Principles because if the experience is not easy to use and accessible, it cannot be trauma informed. Next, you must be thinking about mobile - some people are only accessing online resources via mobile, so consider starting your designs for mobile use. The Six Principles of Trauma-informed Digital Design:  Safety (physical & emotional),  Trust and Transparency,  Collaboration & Mutuality,  Peer Support,  Empowerment voice & choice,  Cultural, historical and gender issues (aka, Intersectionality) Paper from Michigan State University on trauma-informed Website Heuristics  Equal Justice Initiative and Legacy Museum SAMHSA - Six Principles of Trauma-Informed Care CDC -  6 Guiding Principles To A Trauma-Informed Approach University at Buffalo School of Social Work Institute on Trauma and Trauma-Informed Care they help organizations become trauma informed.  Look at the Learning Area on Melissa & Carol's traumainformedtech.com website to find more books, videos and resources.  Book on ‘design gone wrong' Design for Real Life. Bassetti Architects - Carol says they are doing a good job! Download Bassetti's workbook here.  You can also listen to our episode on Trauma-Informed Spaces with Lorne McConachie from Bassetti Architects on Spotify. It was our first episode!   Connect with us: Have questions or topics you'd like us to explore on the podcast? Or a recommendation of an expert to interview? Feel free to contact me via the Dig In UX website or  my LinkedIn page. Need help with a user-, visitor- or community-centered project, evaluation or experience design strategy?  Head over to digin-ux.com for info on human and community-centered strategies for your mission-driven institution  Or, contact us via the Dig In UX website about your project or collaboration you've got in mind, or just to say hello!

In this podcast today, I will discuss the company Aquent! Listen to the podcast for details! --- Support this podcast: https://anchor.fm/thressa-sweat/support

How much money can you make in the creative world? No matter what career you're aiming for, it can be hard to find a direct answer. So how can you find out the real dollar value of your work? That's why we reached out to Carole Neal, the Marketing Director at Aquent. If you've ever been confused about your finances, you need to listen to this one!

In this podcast today, I will discuss the company Aquent! Listen to the podcast for details! --- Support this podcast: https://anchor.fm/thressa-sweat/support

Mia Wenjen is an entrepreneur who is the co-creator of Mulicultural Children's Book Day, Co-Author of “How To Coach Girls', and Co-founder Aquent. Mia is passionate about parenting, education and children's books and writes about these topics at PragmaticMom.com. Mia graduated from Harvard College cum laude in history and science in 1987 and earned an MBA from UCLA's Anderson Graduate School of Management in 1993. Mia talks about her formative years and how did entrepreneurship came into her life. Mia then speaks about what led to the birth of Aquent, a talent agency for people who perform creative work. While studying at Harvard, Aquent ranked #12 on the Inc. 500 list when Mia was 26 years old. Mia then discusses what separates a good entrepreneur from a great entrepreneur. Mia then shares how she successfully transitioned into a work at home mom.  Mia's children are one-quarter Japanese-American, one-quarter Chinese-American and one-half Korean American. It is one of the reasons Mia is committed to promoting diversity, multicultural and inclusive books to children. This inspired Mia to start Multicultural Children's Book Day. Mia explains the positive impact that literature celebrating diversity has on children during their formative years. Mia recently launched a book called "Changing The Game". She shares why she wrote the book and what we can learn from reading it. In this book, Mia features 18 Asian Pacific American female athletes that have an incredible story behind their athletic accomplishments. Lastly, Mia defines greatness and what the word means to her.  Podcast Host: Ben Mumme Twitter: https://twitter.com/mumme_ben Medium: benjaminmumme.medium.com YouTube: https://bit.ly/3fAcFrt Newsletter: https://bit.ly/3DBkSWv Instagram: https://www.instagram.com/livingyourgreatness/ __ Guest: Mia Wenjen Twitter: https://twitter.com/PragmaticMom Blog: https://www.pragmaticmom.com/ YouTube: https://www.youtube.com/channel/UCe4MtvQVGVFcnikXF96ikLA Instagram: https://www.instagram.com/pragmaticmom/ Latest Book: https://miawenjen.com/shop/

On this week's episode of Coffee with Closers, Erin Bloom, the Head of Culture and Community at Aquent, discusses the future of remote work, and how employers who refuse to offer increased flexibility risk losing their best employees and the ability to attract new talent. 

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Howzit! Meet Aiea local, Dustin Koda. Dustin Koda is a designer based in Hawai'i and New York and co-founder of the queer media company GUTS NYC. He works in print, web, presentation, and most recently, UI/UX design. He served as Art Director at The Architect's Newspaper for 11 years while concurrently doing freelance work for agencies like Aquent and Anex88. He has spoken in depth on podcasts and at conferences on the topic of design and art direction. Most recently he completed Y-Combinator's influential Start-up School as the co-founder of GUTS NYC. He holds a Bachelor of Fine Art from the University of Hawai'i at Manoa in Graphic Design. He finds it paramount to live with vitality, curiosity, and a sense that the world is a great source of wonder. Insta: @dust_blaze Web: dkoda.com Shoots xx Sound Wizard: Aren Souza, @arensouza Contact: helloholoholo@gmail.com --- Send in a voice message: https://anchor.fm/theholoholopodcast/message Support this podcast: https://anchor.fm/theholoholopodcast/support

As many parts of the economy open up again, recruiters are starting to see a surge in demand for talent.  But don't make the mistake of thinking this is a return to “business as usual.” There are lessons to be learned from the pandemic, and important steps you must take to ensure you thrive in the coming hiring boom. If you go back to doing things exactly the same way you did before, we'll miss out on the greatest opportunity in our lifetime to change some of the things we don't like about recruitment. That's according to my special guest, Greg Savage who is making a repeat appearance on The Resilient Recruiter. Greg is of the most respected voices across the global recruitment industry, hear his insights on the pandemic, leadership, and reconfiguring the way you do your business. With 40 years in recruitment, Greg is also the author of the Savage Truth which was published only about a year ago selling more than 10,000 copies - highlighting the loyal following he has built. If you have not been exposed to Greg's no-nonsense approach to recruitment before, then you are in for a treat. Episode Outline and Highlights 3:00 Greg shares his perspective on the pandemic - who are those that dealt with it best?  13:06 The best lockdown marketing idea - “flipping the dynamics.” 22:44 Enduring lessons from the pandemic that recruiters must adopt as standard practice. 33:08 Are KPIs outdated? 38:30 What are the key characteristics and values that owners should be looking for in potential new hires recruiting now compared to what they looked for in the past? 47:25 Thoughts on reconfiguring the profile you look for when hiring rookie recruiters. 55:28 Greg revealed one very important element out of his 14 business pillars, “Leadership Style.” Some Exemplary Performances From Recruitment Businesses in the Pandemic When I launched this podcast in December 2019, I was very fortunate to have interviewed Greg in episode #1.  Following up with him after more than a year, I am really keen to hear his perspectives on dealing with this crisis.  In particular, I hoped he would be able to share examples of people or businesses rising to the occasion.  Greg has a unique vantage point as an advisor to and sitting on the board of, 14 different recruitment companies. How businesses reacted is comparable to the five stages of grief. Here are some key takeaways from him on how some businesses thrived during the pandemic: leadership behaviour played a key factor - those who reached the acceptance stage first were the most successful. understanding the concept of goodwill equity made a big difference. transparency, communication, becoming visible and valuable was really critical. Best to hear directly from Greg both best and bad examples on how some leaders behaved when the pandemic and lockdowns took place. What We Should Have Learned From the Pandemic What are the enduring lessons we should learn from the pandemic as an industry? This is how Greg put it: “Well let me start with a rather cynical, but unfortunately true comment… Owners of recruitment companies will come out of this situation, so relieved that they have survived, so grateful that the markets are peaking up, but they will go back, Mark, and do everything exactly the way they did it before.” This is where it gets more interesting, Greg continues: “Any second article you read on LinkedIn is about how the pandemic has changed recruitment. Absolute bullsh*t! It will not change it. But, the opportunity to reconfigure the way you do things, is HUGE. You can change, and I've got some great stories.”  Question from Our Listener Prior to recording this episode, I asked connections on LinkedIn for questions I should be putting in to ask Greg. A very interesting question came from Greg Benadiba, who is the CEO of Bilingual Source. Now that we are entering a phase of renewed growth in the industry and owners are going to be hiring again, “What are the key characteristics and values that owners should be looking for on potential new hires in recruiting now, and how is that different to candidates they've hired in the past?” Greg answered this question and very insightful pointers were shared. Here his response to our conversation. Greg Savage Bio and Contact Info After graduating with Honours in Psychology, Greg started his career in Executive Search in Australia, before he went on to manage the London office of the United Kingdom's largest accounting recruiter for two years. In the early 1980s, he returned to Australia to run the Sydney office of Accountancy Placements (now the Hays Group), where he was invited to join the Board of Directors at age 27. Greg founded Recruitment Solutions in 1987, and rapidly built the start-up across Australia and New Zealand, culminating in eight offices, 200 staff, and annual sales of $60,000,000. Such was Recruitment Solutions' success that, in July 1998, the company was successfully listed on the Australian Stock Exchange, with Greg at its helm as both Executive Director and COO. In April 2001, Greg joined Aquent as Asia-Pacific CEO. In 2005, he was promoted to Aquent International CEO and assumed responsibility for all Aquent businesses outside of North America, which then comprised over 25 offices across Europe, Asia, Australia and New Zealand. In 2010 Greg acquired the Permanent and Search business of Aquent in Europe, Asia and Australasia, via a management buy-out, and founded Firebrand Talent Search. He quickly created a global brand for this specialist Digital and Marketing recruiter, and successfully sold the business, in 7 countries, in January 2013. An active investor in recruitment businesses, Greg is a Founder and shareholder of people2people, one of Australia's fastest growing recruitment companies, and also a Director and Chairman of New Zealand specialist Consult Recruitment. He also has involvement with many HR Tech related businesses including VideoMyJob  and JobAdder In recognition of his contribution to the Australian recruitment industry, Greg was made an Honorary Life Member of the Recruitment and Consulting Services Association (RCSA) in 2004. He was subsequently elevated to Fellow (FRCA). In addition, Greg was the inaugural winner of the highly prestigious RCSA “Outstanding Contribution to the Recruitment Industry” Award 2011. Recruitment Hall of Fame In April 2018 Greg was inducted into the Recruitment International ‘Hall of Fame' for his contribution and services to the recruitment industry LinkedIn ‘Top Voices ‘2018. Greg was named one of only 342 out of 550 Million LinkedIn members named as top influencers and for sparking professional conversations globally. Greg's website link Greg on LinkedIn Greg on Facebook Greg on Twitter @greg_savage Greg on Instagram Greg on Youtube People and Resources Mentioned Greg Benadiba on LinkedIn The Best Crisis Business Development Idea I Have Ever Seen by G. Savage 14 Agency Recruitment Metrics to Run Your Business by G. Savage Thrive Webcast link Connect with Mark Whitby Get your FREE 30-minute strategy call Mark on LinkedIn Mark on Twitter: @MarkWhitby Mark on Facebook Mark on Instagram: @RecruitmentCoach Related Podcast You Might Enjoy TRR #1 The Future of Recruitment: Strategies To Stay Relevant and Effective, with Greg Savage TRR #14 How to Demonstrate Leadership in a Crisis with Greg Benadiba Subscribe to The Resilient Recruiter  

How can companies — especially large companies — achieve that perfect triad of collaboration between the design, business, and technology teams? It’s a perennial question that remains largely unsolved. We’ll tell you what’s decidedly not helping. Those balanced, beautiful Venn diagrams keynote speakers present at industry conferences illustrating the ideal design, business, tech dynamic. Behind the scenes, design teams make fun of these cliched diagrams because they know real-world working relationships are lopsided. Business or tech reign, and design is too often seen as a mere contributing cog instead of an equal leader. Clearly, achieving cross-team balance takes more than sketching circles. To gain respect, designers need to bolster their business IQs. In fintech, that means learning about markets, trading, rates, money movement — all to show the business team that you do get their end-game and you are contributing to their strategy. Even with business-savvy designers in your corner, this kind of collaboration is always hard. And it requires a more modern design mindset. It might seem impossible for large, complex organizations to work together — and work quickly — like startups seem to do. Listen as host J Cornelius and guest Jose Coronado discuss leading efficient, cross-functional teams, even within legacy fintech companies. Topics IncludeWhy your design organization should run like a businessHow to get your teams to stop arguing and complaining, and start articulating needs stakeholders can get behindApplying today’s design thinking to yesterday’s big bank infrastructureAbout Jose Coronado Jose Coronado is the Executive Director, Head of DesignOps at JPMorgan. He helps UX teams amplify their impact, and companies maximize the business value of investing in design. As a design executive and management consultant, Jose’s work includes projects with organizations like McKinsey, Accenture, Aquent, Bain Capital, and AIG. Jose’s impressive career spans leadership roles with Fortune 500 companies ADP, Oracle, and AT&T, among others. He is also the Managing Editor of Design Impact, a digital publication where he shares leadership lessons from emerging and established design leaders around the world. Jose is a sought-after international speaker and workshop facilitator. See acast.com/privacy for privacy and opt-out information.

Paul Goldsmith, Country Manager of Aquent Japan, shared his extensive leadership experience in the recruitment, automobile and IT industry across multiple countries including Japan, Australia, Singapore, the US, Kuwait and the UK. He first arrived in Japan in 1985 at 28 years old to help set up the staffing agency Adia, currently Adecco, in Japan. In 1993 he founded Panache, a recruitment agency focused on hiring bilingual IT engineers, which ran for 13 years. He then moved on to the luxury automobile industry by turning his love of cars into business. Mr. Goldsmith was involved in hosting global-scale car shows in Kuwait and the UK and also became involved in the British automobile manufacturing industry. Mr. Goldsmith returned to Japan in 2017 and worked in a software marketing company as well being part of projects working with Maserati Japan, the Italian luxury automobile company. In 2019, Mr. Goldsmith took on his current role after being approached via LinkedIn. Mr. Goldsmith found it challenging and exciting to be able to use his previous leadership skills and experience he had gained from his recruitment background in order to make Aquent Japan grow.   Having worked in leadership roles in multiple countries, Mr. Goldsmith emphasizes the importance of communicating with clarity and consistency and explaining the reasoning behind it. He further explains: “I learned that having a vision is very important and…having a strategy and presenting that strategy to your staff clearly and sticking to it.” He also noticed that in meetings, compared to the West, it is vital for foreign managers to be able to draw opinions out of people even if they do not speak up. Mr. Goldsmith also adds that COVID has reinforced the importance of managing through others, and he is very careful to continuously relay messages, ideas, instructions, innovation through his management team. In order to create a culture of open communication and innovation, Mr. Goldsmith is a proponent of giving everybody equal opportunities to succeed in their role. Through monthly company meetings Mr. Goldsmith reinforces the company values to ensure all levels of his employees understand what is expected of them. He has found that such communication and words of encouragement to take risks, has made his employees more flexible and innovative. One innovative aspect of Aquent is their use of technology, which has made the transition from office to remote work quite seamless.   While maximizing the use of technology, Mr. Goldsmith is also mindful of delivering customized service to each job or employee-seeking client. He says this can be done through training and providing incentives. Additionally, Mr. Goldsmith maintains a balanced mindset between being results-oriented organization and making sure his staff genuinely care for the clients. Mr. Goldsmith also explains that he shows a degree of tolerance regarding employee performance instead of purely evaluating them on numbers. He claims: “We have these [all-staff] meetings and each office relays to the rest of the company, their successes during the month, but also failures…And the lessons learned from both. And as we both know, you learn more from failure than you do success.”   To newcomers in Japan, Mr. Goldsmith advises to have cultural sensitivity and to take the time to understand Japanese culture, instead of trying to implement drastic changes right away. He explains: “things are not the same in Japan as they might be from your home country, but Japan is open to new ideas and you can apply new ideas, but maybe there's a way of localizing some of those ideas. And maybe in some ways, some of those Japanese ideas are better than they are outside.” Secondly, Mr. Goldsmith advises to understand the importance of going the extra mile for clients and paying attention to detail in order to build long-lasting, trusting relationships as he believes that “trust is an accumulation of positive experiences.” Thirdly, he advises newcomers to develop strong ties with the foreign community to share ideas and expand one's perspective. He claims: “I think there are often viewpoints and sometimes there are rules that initially as a foreigner that you think are quite illogical, but then when you start to think through it from a different viewpoint you kind of see where it comes from.”

Susie Hall is President of the world's largest staffing firm for creative and digital talent. In this episode, Susie unveils tips for you - that she's learned talking with hundreds of in-house leaders this past year. A few hints: 1) The secret weapons for Ops people - persuasion, resilience, and impact. 2) Fostering your network connections is the key in 2021. 3) Being present with your team matters - especially with remote EVERYTHING. Not least, she's a joyful Mom of two kids under 10, so COVID home-schooling has been her focus - on top of all the above.   In This Episode: What do great creative leaders do differently? How creative leaders can drive organizational change The relationship between operational strategy and joy Top skills of amazing operations leaders Do you see obstacles or potential? Susie's tips to joyfully balance family and work Links and Resources InsideOut with Aquent Learn, Teach, Build. 3 ways to engage your organization in design by Susie Hall The Formula on LinkedIn Susie Hall on LinkedIn

In this Podcast today, I will discuss the company Aquent! Listen to the podcast for details! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/thressa-sweat/support

Ep. 12 DuEwa interviews Mia Wenjen - author, book blogger, and co-founder of Multicultural Children's Book Day. Mia discusses the purpose for Multicultural Children's Book Day and the impact its had over the years for readers, teachers, parents, authors, and more! Mia also talks about writing during the pandemic and what we can do to support authors of diverse books! Multicultural Children's Book Day is being celebrated this year on January 29 - join the Twitter party! Visit www.pragmaticmom.com and www.multiculturalchildrensbookday.com. BIO Mia blogs on parenting, children's books, and education at PragmaticMom.com and is the co-creator of Multicultural Children's Book Day, a non-profit celebrating diversity in children's books. She is the co-author of two books with Alison Foley, HOW TO COACH GIRLS (a primer on how to keep girls in sports for coaches), and THE ELUSIVE FULL RIDE SCHOLARSHIP: AN INSIDER'S GUIDE. Her debut picture book, SUMO JOE, is illustrated by Nat Iwata and published by Lee and Low. Scholastic is the publisher for her middle grade anthology ASIAN PACIFIC AMERICAN HEROES. To find the best diverse books, she wrote BEST #OWNVOICES CHILDREN'S BOOKS: MY FAVORITE DIVERSITY BOOKS FOR KIDS AGES 1-12 published by Audrey Press. She is also the co-founder of Aquent, the world's largest company staffing creative, digital and marketing talent with 37 offices around the world. SUBSCRIBE to this podcast. Now available on all major podcast platforms: Anchor, Overcast, Radio Public, iHeart Radio, APPLE, and others! Follow Nerdacity Podcast on Twitter @Nerdacitypod1. Follow the podcast on IG @NerdacityPodcast. Also visit www.DuEwaWorld.com for more information on DuEwa (podcast Host/Creator). To support this podcast with a donation to keep future episodes going by visiting anchor.fm/duewafrazier/support or send donation to Cash app $duewaworld. DISCLAIMER: This podcast features the opinions of DuEwa , opinions of her guests, and also other cited news bites. This podcast does not promote or represent any political party or school of thought other than to comment on news and events from the hosts' point of view. This podcast also does not represent the views or opinions of any employers or organizers DuEwa may work for or with. --- Support this podcast: https://anchor.fm/duewafrazier/support

En este episodio hablamos de los pro y los contra de ser freelancer o trabajador independiente. Alguna de las paginas que pueden utilizar son:   * Fiverr.  * Upwork.  * Toptal.  * Simply Hired. * PeoplePerHour. * Aquent. * Crowded. * The Creative Group. Disclaimer: No somos asesores financieros, todo lo hablado en este Podcast es meramente recreacional. Las recomendaciones dadas en este episodio deben ser evaluadas por Uds mismos, tomando así su propia decisión. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

In this episode, Heather speaks with John H. Chuang, Founder and CEO of Aquent about his leadership style, a time when he was not the best leader can be, and shares some great tips for leaders, new and seasoned. Key takeaways: It’s less important is something is easy, make it happen, be different Focus on the people and do the right thing for them, always Help your people realize their highest potentials Make people feel like they are a part of something new and exciting Using data is a brilliant way to scale a better employee experience.  

David McCourt, Founder and CEO of Granahan McCourt Capital and Chairman of National Broadband Ireland, discusses the need for a great leader in times of crisis. Mary Schlangenstein, U.S. Airlines Reporter for Bloomberg, on American Airlines boosting flying 74% on demand rebound. John Chuang, CEO and Co-Founder of Aquent, discusses the gig economy, and whether the pandemic can change protections for gig workers health and benefits. Damian Sassower, Chief Emerging Markets Credit Strategist for Bloomberg Intelligence, on the implications of debt relief stalling for poor nations. Hosted by Lisa Abramowicz and Paul Sweeney.

Helpful Links Simplehuman trashcan – short video from Simplehuman, if you’re curious about the trashcan Evan mentioned.Aquent/Vitamin T – if you’d like to learn more about Aquent’s services and investigate how they might help your own job search.The Design (Psychology) of Everyday Things – Don Norman’s famous book on developing your “designer’s eye” to notice the user experiences all around us. More Ascend UX ContentVisit the Ascend UX podcast’s website for more episodes. Contact UsWe love your questions and feedback! Please send them to ascendux@pros.com. We read every message and may use your question in a future show.Ayan Bihi or Evan Sunwall are always happy to connect with listeners on LinkedIn. Just add a note mentioning the show in your invitation. CreditsThanks to Ultravice and Lakey Inspired for the use of their music.Thanks to our producer and editor Brandon Robinson.This show is created by PROS and the PROS UX Team. Copyright 2020 Ascend UX. All rights reserved.

Nancy Gamble brings people together. She uses her connective superpowers for good as the founder and CEO of Hire Profile Inc., a certified woman-owned business. This former California girl got her Marketing degree from CSU Long Beach, then worked in Los Angeles, London, and Atlanta where she lead the Creating Staffing Team at Aquent. Strong […] The post GWBC Radio: Nancy Gamble with Hire Profile appeared first on Business RadioX ®.

James Koh, CEO and Founder of James Kenneth Koh Executive Search has been recruiting across Asia Pacific for over 20 years for the likes of TMP and Aquent. In 2010 he fearlessly decided to go it alone and has built a thriving recruitment business within the marketing communication industry. James is not your conventional recruitment leader. He is also a highly sought after interior designer. Not something that tends to be paired together. He has transformed homes for his clients as well as being a regular host on the HGTV channel for a popular show called “Small Spaces”. In this cast he will shine light on how being creative has helped him be the leader he is today and will share why it’s important having a passion outside of work. With his wealth of experience, James has been through SARS, 9/11, and the Global Financial Crisis and will leave you with practical tips and advice that will help you to “ride out the storm” of Covid-19. This is a highly entertaining cast that should not be missed. If you want to come out the other side of 2020 smiling, then tune in.

The name of John Chuang’s creative staffing agency may be a made-up Latin term, but what’s not made up about Aquent is its success in an economy that depends more and more on a flexible workforce. Now boasting clients such as Google, Microsoft, and Apple, back in the 90’s Aquent became the first staffing company to offer full benefits to its fleet of independent contractors. In this episode of What’s Ahead, John talks to Steve about the evolution of the gig economy, the importance of worker benefits, and how legislation like California’s Assembly Bill 5 can intervene in the disturbing trend of benefits inequality.

My guest today, on the Steve Jobs inspired Join Up Dots free podcast interview is with a man who was first introduce to me by a previous guest and friend of the show Tayo Rockson “Hi David”….he said “I had him on my show and he had such great pieces of advice to give. I am certain he would make a great addition to your show.” Well, how could i refuse such a connection, so lets give you some background on who we are going to be speaking to today. He is the founder of the Wintrip Consulting Group, a global consultancy in St. Petersburg, Florida where his mission is to eliminate hiring delays, so companies always have the talent they need instead of empty seats. During the past three decades, he has helped thousands of organizations like Bank of America, Boeing, Procter & Gamble, Randstad, and the Red Cross as well as small and mid-market companies, such as Aquent, Kohl's, MAKO Surgical, and Valpak to make the right decisions. And this expertise has now been put into print, and is now flying off the shelves with his latest book “High Velocity Hiring: How to Hire Top Talent in an Instant,” being published by McGraw-Hill and through Amazon If that isn't impressive enough then, for five years in a row, he has been named in the “Staffing 100” as one of the world's 100 most influential staffing leaders, also making Recruiter Magazine's “Top 40 Under 40,” as one of the most influential executives under 40 years old. So when did he realise that getting bottoms on seats was a skill that he possessed and could build a business around? And what is the biggest mistake that people make when getting the talent that their companies deserve? Well lets find out as we bring onto the show to start joining up dots with the one and only Mr Scott Wintrip Show Highlights During the show we discussed such weighty topics with Scott such as: Scott shares his advice of how he makes the right decisions in his life, and if not what he does to then quickly make them the right decisions. Why Scott feels that he did his most remarkable work of his career whilst going through a heavy divorce with his wife. Why Scott feels that anyone who is getting into recruitment should get their recruitment education. Go work for a consultancy before ever going it alone. and lastly…. Scott shares his views on the only person that you can believe in life – yourself. Be aware if you catch yourself lying to yourself, as it can undermine everything that is possible.

Jeff Gangemi, Director of Marketing Communications at Aquent, joins the Content Experience Show to discuss creating content to engage other marketers and the business of being a freelance agency.   Special thanks to our sponsors: Vidyard Uberflip Convince & Convert: Four Ways to Fix Your Broken Content Marketing   In This Episode How businesses are balancing in house teams with freelancers How to utilize content when marketing to marketers How to move beyond content about staffing when marketing freelancers Why quality is key with content geared towards marketers   Resources Digital Marketing Buzzword Alert: What is Attribution Marketing? Aquent Conex 2018   Visit ContentProsPodcast.com for more insights from your favorite content marketers.  

In this episode, we caught up with Cyril Secourgeon, the Principal Human Centered Designer practitioner at Westpac group, one of Australia’s big four banks. We discussed the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust. He takes us through the project process right from the start of projects, and the engagement dos and don’ts when working in large-scale organisations. Also, this podcast was kindly sponsored by Aquent Sydney (incorporating Vitamin T and Firebrand Talent). 100% of the money donated goes straight to http://wwe.CaraCare.org.au. To donate to this incredible charity, please see https://give.everydayhero.com/au/this-is-hcd Their teams tell us that they've got lots of UX related freelance and permanent job opportunities on right now. Please visit aquent.com.au and choose "find work" to see what they have on right now. Aquent also offers free, on-demand online training to bridge many digital skills gaps, including some UX and web development courses. Check out their course catalogue via https://thegymnasium.com Find UX related work: https://aquent.com.au/find-work/?k=ux&l=39 Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/ TIHCD is brought to you by Humana Design Become a Premium Member: https://thisishcdnetwork.supercast.tech See omnystudio.com/listener for privacy information.

Recruiting top talent is hard to say the least, but not with todays top recruitment expert on your side. My guest today, on the Steve Jobs inspired Join Up Dots free podcast interview is with a man who was first introduce to me by a previous guest and friend of the show Tayo Rockson “Hi David”….he said “I had him on my show and he had such great pieces of advice to give. I am certain he would make a great addition to your show.” Well, how could i refuse such a connection, so lets give you some background on who we are going to be speaking to today. He is the founder of the Wintrip Consulting Group, a global consultancy in St. Petersburg, Florida where his mission is to eliminate hiring delays, so companies always have the talent they need instead of empty seats. During the past three decades, he has helped thousands of organizations like Bank of America, Boeing, Procter & Gamble, Randstad, and the Red Cross as well as small and mid-market companies, such as Aquent, Kohl's, MAKO Surgical, and Valpak to make the right decisions. And this expertise has now been put into print, and is now flying off the shelves with his latest book “High Velocity Hiring: How to Hire Top Talent in an Instant,” being published by McGraw-Hill and through Amazon If that isn't impressive enough then, for five years in a row, he has been named in the “Staffing 100” as one of the world's 100 most influential staffing leaders, also making Recruiter Magazine's “Top 40 Under 40,” as one of the most influential executives under 40 years old. So when did he realise that getting bottoms on seats was a skill that he possessed and could build a business around? And what is the biggest mistake that people make when getting the talent that their companies deserve? Well lets find out as we bring onto the show to start joining up dots with the one and only Mr Scott Wintrip Show Highlights During the show we discussed such weighty topics with Scott such as: Scott shares his advice of how he makes the right decisions in his life, and if not what he does to then quickly make them the right decisions. Why Scott feels that he did his most remarkable work of his career whilst going through a heavy divorce with his wife. Why Scott feels that anyone who is getting into recruitment should get their recruitment education. Go work for a consultancy before ever going it alone. and lastly…. Scott shares his views on the only person that you can believe in life – yourself. Be aware if you catch yourself lying to yourself, as it can undermine everything that is possible.  

Jeremy Osborn is the Academic Director of Aquent Gymnasium, an innovative MOOC for designers, developers and marketing professionals, and the author of popular books on web technology and design software, including his latest, HTML5 Digital Classroom. He and Jeffrey Zeldman discuss the rapidly changing landscape of modern web design; how to keep learning and stay inspired; remembering the human being you're designing for, and the joy of stress cases. Links for this episode:JeremyOsborn.comTwitter: Jeremy OsbornWeb Design is Hard w/ Jeffrey Zeldman and Aaron Gustafson Books by Jeremy OsbornThe GymnasiumBrought to you by: Braintree (To learn more visit BraintreePayments.com/BigWebShow).

Jeremy Osborn is the Academic Director of Aquent Gymnasium, an innovative MOOC for designers, developers and marketing professionals, and the author of popular books on web technology and design software, including his latest, HTML5 Digital Classroom. He and Jeffrey Zeldman discuss the rapidly changing landscape of modern web design; how to keep learning and stay inspired; remembering the human being you're designing for, and the joy of stress cases.