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Griffin Hurt is struggling—between his role on The Nuclear Family, the pressures of Boyd Prep, and his wrestling coach's demands, he's on the brink. Instead of confiding in his family's shrink, he turns to Naomi Shah, 22 years his senior. Playworld is a gripping tale of youth, miseducation, and excess, capturing 1980s Manhattan as Griffin navigates the blurred lines of adolescence and adulthood.
“In the fall of 1980, when I was fourteen, a friend of my parents named Naomi Shah fell in love with me. She was thirty-six, a mother of two, and married to a wealthy man. Like so many things that happened to me that year, it didn't seem strange at the time.” Griffin Hurt is in over his head. Between his role as Peter Proton on the hit TV show The Nuclear Family and the pressure of high school at New York's elite Boyd Prep—along with the increasingly compromising demands of his wrestling coach—he's teetering on the edge of collapse. Then comes Naomi Shah, twenty-two years Griffin's senior. Unwilling to lay his burdens on his shrink—whom he shares with his father, mother, and younger brother, Oren—Griffin soon finds himself in the back of Naomi's Mercedes sedan, again and again, confessing all to the one person who might do him the most harm. Less a bildungsroman than a story of miseducation, Playworld: A Novel (Knopf, 2025) is a novel of epic proportions, bursting with laughter and heartache. Adam Ross immerses us in the life of Griffin and his loving (yet disintegrating) family while seeming to evoke the entirety of Manhattan and the ethos of an era—with Jimmy Carter on his way out and a B-list celebrity named Ronald Reagan on his way in. Surrounded by adults who embody the age's excesses—and who seem to care little about what their children are up to—Griffin is left to himself to find the line between youth and maturity, dependence and love, acting and truly grappling with life. ADAM ROSS is the author of Mr. Peanut, which was selected as one of the best books of the year by The New York Times, The New Yorker, and The Economist. He has been a fellow in fiction at the American Academy in Berlin and a Hodder Fellow for Fiction at Princeton University. He is editor of The Sewanee Review. Born and raised in New York City, he now lives in Nashville, Tennessee, with his two daughters. Recommended Books: Edward P Jones, The Known World Ben Austin, Correction: Parole, Prison, and the Possibility of Change Melissa Febos, The Dry Season Chris Holmes is Chair of Literatures in English and Associate Professor at Ithaca College. He writes criticism on contemporary global literatures. His book, Kazuo Ishiguro Against World Literature, is published with Bloomsbury Publishing. He is the co-director of The New Voices Festival, a celebration of work in poetry, prose, and playwriting by up-and-coming young writers. Learn more about your ad choices. Visit megaphone.fm/adchoices
“In the fall of 1980, when I was fourteen, a friend of my parents named Naomi Shah fell in love with me. She was thirty-six, a mother of two, and married to a wealthy man. Like so many things that happened to me that year, it didn't seem strange at the time.” Griffin Hurt is in over his head. Between his role as Peter Proton on the hit TV show The Nuclear Family and the pressure of high school at New York's elite Boyd Prep—along with the increasingly compromising demands of his wrestling coach—he's teetering on the edge of collapse. Then comes Naomi Shah, twenty-two years Griffin's senior. Unwilling to lay his burdens on his shrink—whom he shares with his father, mother, and younger brother, Oren—Griffin soon finds himself in the back of Naomi's Mercedes sedan, again and again, confessing all to the one person who might do him the most harm. Less a bildungsroman than a story of miseducation, Playworld: A Novel (Knopf, 2025) is a novel of epic proportions, bursting with laughter and heartache. Adam Ross immerses us in the life of Griffin and his loving (yet disintegrating) family while seeming to evoke the entirety of Manhattan and the ethos of an era—with Jimmy Carter on his way out and a B-list celebrity named Ronald Reagan on his way in. Surrounded by adults who embody the age's excesses—and who seem to care little about what their children are up to—Griffin is left to himself to find the line between youth and maturity, dependence and love, acting and truly grappling with life. ADAM ROSS is the author of Mr. Peanut, which was selected as one of the best books of the year by The New York Times, The New Yorker, and The Economist. He has been a fellow in fiction at the American Academy in Berlin and a Hodder Fellow for Fiction at Princeton University. He is editor of The Sewanee Review. Born and raised in New York City, he now lives in Nashville, Tennessee, with his two daughters. Recommended Books: Edward P Jones, The Known World Ben Austin, Correction: Parole, Prison, and the Possibility of Change Melissa Febos, The Dry Season Chris Holmes is Chair of Literatures in English and Associate Professor at Ithaca College. He writes criticism on contemporary global literatures. His book, Kazuo Ishiguro Against World Literature, is published with Bloomsbury Publishing. He is the co-director of The New Voices Festival, a celebration of work in poetry, prose, and playwriting by up-and-coming young writers. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
“In the fall of 1980, when I was fourteen, a friend of my parents named Naomi Shah fell in love with me. She was thirty-six, a mother of two, and married to a wealthy man. Like so many things that happened to me that year, it didn't seem strange at the time.” Griffin Hurt is in over his head. Between his role as Peter Proton on the hit TV show The Nuclear Family and the pressure of high school at New York's elite Boyd Prep—along with the increasingly compromising demands of his wrestling coach—he's teetering on the edge of collapse. Then comes Naomi Shah, twenty-two years Griffin's senior. Unwilling to lay his burdens on his shrink—whom he shares with his father, mother, and younger brother, Oren—Griffin soon finds himself in the back of Naomi's Mercedes sedan, again and again, confessing all to the one person who might do him the most harm. Less a bildungsroman than a story of miseducation, Playworld: A Novel (Knopf, 2025) is a novel of epic proportions, bursting with laughter and heartache. Adam Ross immerses us in the life of Griffin and his loving (yet disintegrating) family while seeming to evoke the entirety of Manhattan and the ethos of an era—with Jimmy Carter on his way out and a B-list celebrity named Ronald Reagan on his way in. Surrounded by adults who embody the age's excesses—and who seem to care little about what their children are up to—Griffin is left to himself to find the line between youth and maturity, dependence and love, acting and truly grappling with life. ADAM ROSS is the author of Mr. Peanut, which was selected as one of the best books of the year by The New York Times, The New Yorker, and The Economist. He has been a fellow in fiction at the American Academy in Berlin and a Hodder Fellow for Fiction at Princeton University. He is editor of The Sewanee Review. Born and raised in New York City, he now lives in Nashville, Tennessee, with his two daughters. Recommended Books: Edward P Jones, The Known World Ben Austin, Correction: Parole, Prison, and the Possibility of Change Melissa Febos, The Dry Season Chris Holmes is Chair of Literatures in English and Associate Professor at Ithaca College. He writes criticism on contemporary global literatures. His book, Kazuo Ishiguro Against World Literature, is published with Bloomsbury Publishing. He is the co-director of The New Voices Festival, a celebration of work in poetry, prose, and playwriting by up-and-coming young writers. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/literature
Published just two days ago, Adam Ross' second novel, Playworld — some dozen-plus years in the making — is one of the best books I've read in the last five years. I'm not alone! Sources no less venerable than The New York Times, the LA Times, the Boston Globe, the Wall Street Journal, are all lining up to sing its praises. “Dazzling and endearing,” writes Vogue. The Washington Post croons: “The book is quote so good, it will give readers hope for the year ahead.” Everyone is in love with this novel.Here's how it opens:“In the fall of 1980, when I was fourteen, a friend of my parents named Naomi Shah fell in love with me. She was thirty-six, a mother of two, and married to a wealthy man. Like so many things that happened to me that year, it didn't seem strange at the time.”Set in New York, Ross's bildungsroman (a pointy-headed word for “coming of age story”) follows a year in the unusual life of Griffin Hurt — a child actor, prep school 8th grader, aspiring wrestler and potential love interest of one Naomi Shah.What sets it apart from similarly ambitious romps, like Cloud Cuckoo Land, or A Gentleman in Moscow? The sentences are better dancers, for one. And the world building is so delightfully specific. Picture a line of fourteen-year-old boys, silently lining up for a wrestling meet's official weigh-in, some “hairy as fathers.” A minor character's teeth are said to be “fantastic, separate unto him, like furniture in his mouth.”The Morse Code is a reader-supported publication. To support my writing, original music and this podcast, consider becoming a free or paid subscriber. Thank you.But great language and an evocative setting — it's not enough that a book entertain, or even wow. What sets Playworld apart is this: the pages are suffused with love, the great and complicated and imperfect love between people who themselves are, in spite of their shortcomings, vanities, or outright crimes, worthy of it.In this freewheeling conversation Adam and I discuss his approach to writing the novel, which I frame in the architect vs gardener approach. We talk about parenting in the 1980s versus now, and how Adam was careful not to allow Playworld to become the nostalgic celebration of yesteryear it might have otherwise been. We discussed one of the the themes: the tension many of us feel between filial loyalty and personal desire. And finally I asked him to read an excerpt from the book's middle, one that gets at the complicated relationship between two of the story's principle characters — Griffin and his dad — and also what makes Griffin's particular feelings of deficit so painfully relatable.Somewhere in there, I, fumbling around for a question that might get under some of the dazzling technique, the funny flawed characters, the dramatic surprises, finally asked him what personal quest — if any — he was on in writing Playworld.“I wanted to write something beautiful,” he said.I hope you enjoy this one — the book, and this conversation — as much as I did. ~korby Get full access to The Morse Code at korby.substack.com/subscribe
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Join Katie as she talks with Naomi Shah, Founder and CEO of entertainment company Meet Cute, about reinventing romcoms for today's audiences; the power of feel good content; advice for starting a new business and working with creators. And, why everyone loves a good romcom.
Hello 2023!! I could not think of a better guest to kick off this new year than Naomi Shah.Naomi is the Founder and CEO of Meet Cute, a modern entertainment company that produces original, scripted rom-coms that are delivered in podcast format.Meet Cute has the largest global creative network of writers, actors, and directors and has produced more than 450 rom-com stories with over 3.5 million listeners. The company is focused on diverse storytelling and characters as well as expanding the definition of what "well-being" means for audiences.She talks to me about the "secret sauce" she believes has made the company such a success, why she finds the audio medium so exciting, her experience being on "two sides of the table" at her former investment firm, and what keeps her up at night.We talk about some new projects in the pipeline for 2023, how we both feel like "Jess" from Bend It Like Beckham, which rom-com she would star in, and her dream collaboration for 2023 (Hi, Mindy:)).
Naomi Shah is the founder and CEO of Meet Cute, a modern media company that produces original scripted romcoms in podcast form. Meet Cute is already redefining the romcom category by creating more than 300 bite-sized doses of feel-good content that prioritizes diverse storytelling and characters by telling stories across the full spectrum of love.Before starting Meet Cute, Naomi was a member of the investment team at Union Square Ventures, worked at Goldman Sachs, and studied mechanical engineering at Stanford University.To Dine For is part of the Adweek Podcast NetworkOfficial Website: ToDineForTV.comFacebook: Facebook.com/ToDineForTVInstagram: @ToDineForTVTwitter: @KateSullivanTVEmail: ToDineForTV@gmail.com Thank You to our Sponsors!MastercardAmerican National InsuranceTerlato Wine Group - Use promo code TDF20 for 20% off first purchase Follow Our Guest:Official Website: MeetCute.comFacebook: Facebook.com/ListenMeetCuteInstagram: @MeetCuteTwitter: @NaomiCShahLinkedIn: Naomi Shah Hosted on Acast. See acast.com/privacy for more information.
Presenting: Naomi Shah. Naomi is the CEO and founder of Meet Cute, the storytelling incubator breathing new life into rom-coms. We talk about her founder journey, her ambition to out-Disney Disney, and the challenges and advantages of operating in "modern" media.HEY: Like my jewelry? It's sweat-proof, which is exactly what I need to watch that bathroom scene in How to Lose a Guy in 10 Days. It's from OXB—feast your eyes on their spectacular selection here: https://bit.ly/3PkZIkd1:01 meet (cute) Naomi4:10 in defense of rom-coms6:30 on disruption7:19 audio, video, and both11:41 modern storytelling, decoded16:17 defying expectations (self-set and otherwise)21:08 Naomi's biggest founder lessons28:57 watch out DisneyLearn more about Meet Cute: https://www.meetcute.com/Follow Naomi: https://twitter.com/naomicshahSUBSCRIBE TO MY NEWSLETTER: https://kinsey.beehiiv.com/subscribeFOLLOW ME ON TIKTOK: https://www.tiktok.com/@kinsey_grantFOLLOW ME ON INSTAGRAM: https://www.instagram.com/kinseyrgrant/See you soon!
Season 2 of Movers & Shakers ends with another incredible guest, Founder and CEO of Meet Cute, Naomi Shah. Meet Cute is a “rom-com incubator.” Audio, written video, short-form video, long-form video, etc. Meet Cute produces them all. Naomi tells us what inspired the idea for Meet Cute and what it was like for her to raise funding at the start of her founding journey. Naomi also speaks on balancing inspiring other underrepresented founders while not being stuck in the box of a “female founder.” Other themes discussed in this episode include turning an investment thesis into a company, the “girl boss” trope and what it means for founders, and the future of the romance genre. Let’s open the door. Watch Extracurricular Here! For The Room Podcast in your inbox every week, subscribe to our newsletter. 0:05 - Where did Naomi grow up and how did that impact her view of the world? 2:34 - Did Naomi always think she was going to be a founder?4:10 - How did a mechanical engineering degree specifically translate into Naomi’s work?7:50 - What was the initial aha moment for Meet Cute?11:37 - In a few words, what is Meet Cute?12:47 - What is Naomi’s favorite Meet Cute series that they’ve made?14:43 - How was the process of getting the first funding for Meet Cute, and what did Naomi learn?17:49 - What advice does Naomi have for new founders?22:00 - How does Naomi balance paving a wave for underrepresented entrepreneurs, while also removing the stigma of being a “female founder?”27:09 - How do we appropriately help make things more equal for underrepresented founders?29:49 - What is Naomi’s favorite rom-com moment? 32:46 - How has a data-driven approach to storytelling helped unlock unexpected insights on consumers?37:09 - What does the Netflix stock drop say about the volatility of the entertainment market?40:19 - What's next for Naomi and her team at Meet Cute? 42:31 - Who is a woman in Naomi’s life that has had a profound impact on her and her career? The Room Podcast is sponsored by our friends at Silicon Valley Bank and Cooley. WX Productions
During COVID, many people found themselves drawn to the world of audio — from Clubhouse to Twitter Spaces. Against this backdrop, Naomi was building MeetCute, a media company that makes 15 minute rom-com audio stories, which she launched in February 2020 — right before the entire world shut down. What makes Naomi's story unique is that before MeetCute, she was sitting on the other side of the table. She worked in venture capital, on the investment team at Union Square Ventures, where she incubated the earliest version of her company. In this episode, Naomi talks about transitioning from an investor to a founder journey, her favorite rom-coms, and the future of the entertainment industry.
This interview features Sarah Penna, Senior Manager of Creator Launch at Patreon. We discuss how a trip to India inspired her media career, being one of the youngest YouTube MCN founders, her $15 million exit to DreamWorks Animation, how she picks co-founders, marrying a YouTuber-turned Hollywood filmmaker, founding a female-forward entertainment brand, and what's up next for Patreon. Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up linkLearn more about our market research and executive advisory: RockWater websiteFollow The Come Up on Twitter: @TCUpodEmail us: tcupod@wearerockwater.com---EPISODE TRANSCRIPT: Chris Erwin:Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders. Sarah Penna:We had outgrown the office. We were in the National Lampoon office. It was so janky and eventually we moved the talent team to my dining room table. I would cook dinner for the talent team. We would take talent meetings in my living room, which was just so bizarre and unprofessional but worked. My house was kind of a YouTuber hotel. It was very wholesome and very duct tape and bubble gum feeling. We were just kind of figuring it out. Chris Erwin:This week's episode features Sarah Penna, senior manager of Creator Launch at Patreon. So, Sarah was born in Salt Lake City, Utah. Her father was a serial entrepreneur and her mother ran the family construction business. Sarah's first foray into media began while studying abroad in India, when she became the translator for a documentary film crew. So after college, she moved to California and immersed herself in LA's up-and-coming digital media scene, which included working with OG YouTuber Phil DeFranco. Sarah rapidly became a digital expert and started her own digital talent management company in 2010, which eventually became Big Frame and was sold to AwesomenessTV and its parent, DreamWorks Animation. Chris Erwin:Today, Sarah runs a team that helps Patreon develop and launch premium talent partnerships, and also advises Frolic Media, a female-forward entertainment brand she co-founded in 2018. Some highlights of our chat include how we first met during an awkward interview moment with a guitar, when having 10,000 subs made you a Top 100 YouTuber, how she picks co-founders, what it's like to marry a YouTuber turned Hollywood filmmaker, and what's up next for Patreon. Now, I've known Sarah for nearly 10 years. She was actually my gateway drug into all things digital entertainment and where it not for her founding Big Frame, I would not be where I am today, and I am forever grateful to her, which makes me super pumped to share her story. All right, let's get to it. Sarah, thank you for being on The Come Up podcast. Sarah Penna:Thanks for having me. Chris Erwin:We got a little bit of history here. So, we'll see how much of that we can get through in 90 minutes before your next thing. Sarah Penna:Yeah, it's a lot. It's a lot to pack in. Chris Erwin:As always, let's rewind a bit and let's talk about where you grew up. So, my understanding is that you grew up in Salt Lake City, Utah. Your family had some land in Wyoming. I think your dad was a bit of an entrepreneur, but tell us about your upbringing. Sarah Penna:Yeah. I had a pretty cool childhood. I grew up in Utah. My parents were total hippies, just big personalities, did not grow up in the predominant faith of Utah. So, it was a little bit of an outlier, and my parents own a construction company together. So, a little bit of foreshadowing into how I worked with my husband at one point, but I grew up with an older sister and a younger brother. We had a menagerie of animals all the time, like goats, and my dad kept bees at one point. We always had two or three dogs and a bunch of cats and an iguana and chinchillas. We just had this kind of crazy Bohemian, bizarre, Jewish, hippie not Mormon family. Sarah Penna:So, my parents owned this construction company and became relatively successful with that but my dad has curse, as I do, which is, always coming up with new ideas and deciding to act upon them. He had a Japanese restaurant and he had a furniture company and he had an emergency preparedness kit company, and I- Chris Erwin:Would he do all of these at the same time as the construction business or would it be like stops and starts and all of that? Sarah Penna:No. My mom held it down. She really was the mastermind behind the construction company. She did all of the office work and made sure ... she really ran the company and then my dad was kind of the face of it. He was out at the job sites and in the early days, was actually doing the building. So, I got to see my mom be in this, talk about a male-dominated industry. She would come home so mad because she would get a piece of mail that ... her name's Paula and they would always address Paul, because they couldn't believe that a woman was running a construction company. So, I got to see this powerful woman running this super successful business in basically a hundred percent male-dominated industry. Chris Erwin:Sarah, I've known you for over 10 years and we worked together intimately for at least three or four of them. I had no idea about your background. I just learned more about you in two minutes. It took a podcast and a 10-year relationship to get here. Sarah Penna:That's totally my bad. Chris Erwin:All good. So, okay. As a kid, when your father dabbled in all these new business adventures, was that really exciting for you guys? Maybe frustrating for your mother, but as kids you're like, "Oh, dad's up to some cool stuff again." Sarah Penna:Yeah, it was fun. I was 15 when he did the Japanese restaurant and I got to work in the restaurant and just, it was cool, and I didn't realize the stress and the financial burden that it was putting on my mom and kind of how frustrating it was for her but I see that now, looking back, and she handled it amazingly. She's an incredible woman. But I'm a very early riser, and as a kid, I would ... my dad is, too. He would get up at four or five in the morning and I would, too. He would just load me up in his construction truck and we'd go get pancakes and go milk the goats and go check on his construction sites. So, I got to see the inner workings of that. Then, I love going to the office and rifling through my mom's office supplies. Chris Erwin:Well, I got some important Post-it notes here, got a yellow legal pad, all the things. Sarah Penna:It was so fun as a kid. You're like, pens and Post-it notes, and the office supply closet was just like this heaven. Chris Erwin:My dad, he ran a psychology business and still does for 40 years and had his own office, and then every year he hosted a conference. One of my favorite things is that he would hire his children, me and my twin brother, and we'd have to lick 500 envelopes and put stamps on them. But we got to use all of these office gear, we thought it was the coolest thing ever. Then, after a few years, we're like, "I think we're getting sick from all of this stamp-licking." Sarah Penna:Yeah, probably. Chris Erwin:But separate story. Sarah Penna:That's really funny. Chris Erwin:So, a question, watching your father's entrepreneurial endeavors and also your mother, too, running the business, did you feel like, "Hey, when I grew up, I'm going to have my own business too." Sarah Penna:Honestly, no. So, I was an incredibly shy child. I was very quiet. My family likes to joke that they thought I was just going to buy a cabin in the woods and just frolic in daisy fields and that would basically be all I could handle. So, to the shock of everybody, of what I wound up doing with my career, so no, I was very directionless. I went to a very intense high school that was a college prep school. There was a lot of pressure to kind of figure out what you wanted to do. Frankly, I just didn't have any passions. I wasn't thinking, "Oh, I want to take over the family business or I want to be an entrepreneur." I didn't even have that language. Sarah Penna:So, in a way, that was great because what I wound up doing didn't exist when I was little. If I had said, "Oh, I want to be a lawyer or an actress or what ... " something that did exist, I don't know that I would've found the path that I did find. My parents never called themselves entrepreneurs. They were just, this is what we do and this is how we do it. Chris Erwin:Very interesting, Sarah. So, I'm going to put the puzzle pieces together here. Let's talk about another formative event growing up. You had also mentioned that you studied abroad in India, where you actually learned to speak fluent Nepalese. So, tell us about this transformative moment for you. Sarah Penna:Like I said, I was a very shy child. In college, I kind of blossomed, but maybe in the wrong ways. I partied a lot and just, again, was quite directionless. I was a literature major, which is just like the lazy ... No, I love being a literature major, but it is a non-major. It doesn't really set you up for business success. Originally, actually, I was going to travel. I was going to study abroad in Italy and I had this moment where I just looked at myself and said, "You need to push yourself right now. This is a moment." My college had an incredible study abroad program in Nepal. Sarah Penna:Long story short, they couldn't do it in Nepal. There were some civil unrest, so they moved it to India. I went to India and I lived in a place that didn't have running water, and I did my laundry for six months in a river. I got perspective that I never would've had. During that time I met up with a documentary film, I will say, crew in quotes, because it was just two white dudes traveling around not knowing what they were doing. They were in this tiny little village that I was staying. I was living in a monastery and because I spoke the language I could just hang out with the locals. It was very funny to them that this tiny, little white girl spoke fluent Nepalese. Chris Erwin:Did you take Nepalese in advance of going to India at all? Sarah Penna:No. Chris Erwin:So, you just picked it up in country. Sarah Penna:Yeah. Chris Erwin:Wow. Sarah Penna:Writing is very hard, but the language itself is very intuitive once you fit the pieces together. So, I would help them. Tourists would come. I lived in this monastery for a couple of weeks. Tourists would come and I would help them translate and negotiate and all this stuff. So, these guys came, they were filming. I was like, "I'll join up with you guys and translate for you and help you get interviews and that kind of stuff." Because if you speak the language, it just opens more doors. So, I wound up traveling with them, and one of them I wound up dating, but that's for another story. He was going to UCLA. I was graduating. He was going to UCLA grad school. Sarah Penna:I was graduating college and I wound up learning about documentary film and originally thought I wanted to go into documentary filmmaking. So, 2006 is when I was in India. Chris Erwin:Got it. Did you have an interest in media and the arts before you met this documentary film crew/attractive young man that you wanted to date? Sarah Penna:No, and I didn't have any connections and I didn't have any ... but, again, I was kind of, not in a disparaging way, but I was kind of an empty vessel, right? I had no idea what I was going to do and this thing really sparked me. I loved holding the camera. I loved seeing the story come together. I moved to Venice with him, and this is way too long of a story, so I'll just make it really short through a series of very wonderful coincidences, which involved me randomly picking a documentary film at the LA Film Festival and contacting the filmmaker. I got an internship at World of Wonder and that kind of started my trajectory in media. Chris Erwin:This was the first time you dated a documentary filmmaker. I look at this as a warm up for Joe. We'll get into that later. Sarah Penna:I only dated creative people, [inaudible 00:11:39]. Chris Erwin:Another podcast for your wild party days at Pitzer College. All right, so that led to your first work experience at World of Wonder. So, tell us about what that company was doing and what your role was there. Sarah Penna:World of Wonder in 2008 was probably the most amazing place to work, I have to say. It was constantly drag queens coming in the office, and parties. It was just a wild time. They were filming the first season of Million Dollar Listing, which I was an intern on. They were filming the first season of Tori and Dean: Inn Love, the Tori Spelling Show, which I was an assistant on. They were filming Porno Valley. They were filming ... I mean, it was just like a wild, wild time, incredible company. I loved it. I also recognized that reality TV wasn't really for me. While I was working there, I also was making short films and uploading them to these two new websites. One of them was called YouTube and one of them was called Current TV. Sarah Penna:Current TV was Al Gore's network based in San Francisco, where you would upload short documentaries and then the ones that got the most votes, they would ultimately put them onto their TV network. So, I had a couple documentaries get bought and put onto the TV network and ... Chris Erwin:Were you doing this independently or as part of World of Wonder? Sarah Penna:No, no, totally separately. Chris Erwin:Got it. Again, I had no idea that you did this. Sarah Penna:Yeah. Now, we're in 2007, the first documentary that got picked up was about me getting my medical marijuana license. Chris Erwin:Okay. Sarah Penna:It was a very new thing at that time, and so I documented the whole journey of what it was like to get a medical marijuana license and I smoked a joint on-screen. When I got hired there, it would play in the rotation, and one time Al Gore came to visit the office and they had the TVs up in the office playing Current, and my documentary came on with me smoking a joint and meeting Al Gore at the same time. It was very embarrassing. Chris Erwin:I'm famous/I'm super embarrassed. What a mix of emotions. Sarah Penna:Yes. Chris Erwin:So, Sarah, I have to ask, you're working at World of Wonder, you're working on these incredible programs that are probably being sold to network TV, right? Not digital outlets and streamers. What was the catalyst that you're like, "I want to put my content on YouTube and Current TV." How'd that come to be? Sarah Penna:I just felt something more compelling about it. It felt more free. It felt like, somebody like me coming from Utah with literally zero connections could make something and have it be put on TV within a couple of weeks. Then, on YouTube, you couldn't monetize at the time. It was very rudimentary. I don't know, I just fell in love with it. Chris Erwin:YouTube was founded in 2004 and then, was it bought by Google in 2006, if I remember correctly? Sarah Penna:I think that's right. Then, 2007 Time magazine made you, the cover and the Person of the Year was you, and it was a mirror. I was like, that to me was a moment where I said, "Okay, this is really a thing and I want to be involved in it." Chris Erwin:I think you start meeting some pretty important early personalities and movers and shakers within digital video. I think you met one of the founders of what eventually became Maker Studios, I think. Was it Danny Diamond or Danny Zappin? Is that the same person? Sarah Penna:That's the same person. His YouTube name was Danny Diamond. Chris Erwin:Got it. So, how'd you meet Danny? Sarah Penna:So, I was working at this very small web series production company which, yes, that was a thing in 2008. So, I got laid off right from Current because the financial crisis hit. They laid everyone off. They sold the network to Al Jazeera. I moved back to LA. I had been up in San Francisco, moved back to LA, started working at this web series production company, got introduced to Danny through some mutual friends. He said, "Look, I just got some money from YouTube and I'm filming this thing for this new channel that we're starting called The Station. Why don't you just come up and see what it's like?" So, I go up there and unbeknownst to me, it was every big YouTuber at the time. It was ShayCarl, and KassemG, and Shane Dawson, and Danny, and Lisa Nova, and everybody- Chris Erwin:OG names. Sarah Penna:Funnily enough, my future husband was supposed to be there, but I don't remember exactly what happened, but he wasn't there. Chris Erwin:Okay. So, you're doing this. Are you thinking to yourself, "Oh my God, I'm having so much fun. This is a crazy world." You're embarking on a very exciting career adventure. You're seeing this change in the media industry. Did you feel that at the time or was it more of, "This is fun. I'm meeting some cool people. Let's see where it goes." Sarah Penna:It was more the former. I really thought to myself, I want to be involved in this in some way, shape or form. I really don't know what this is. Chris Erwin:Yeah. Sarah Penna:Not to say that I'm a genius, but I just had something in my gut that said, you've got to be involved in this somehow. You have to make this happen. Chris Erwin:That instinct proved to be pretty powerful for you in starting Big Frame, which we'll get to in a little bit. So, you meet Phil DeFranco, a prominent OG YouTuber, and I think you become a producer for him and his team, right? Sarah Penna:Yeah. So, he hires me in November of 2009 and I worked for him. We launched a new channel, which was like a gaming channel for him. I did PR for him. I handled brand deals for him. I edited because I still knew how to edit at the time. A skill I'm very sad that I lost. That was just an amazing experience. He had split from Maker TV at that time and so, we were kind of running our own thing. I think Phil, to this day, is one of the most brilliant, genius content creators that's come out of the YouTube space. He's just continually reinvented himself and not, just kept doing what he did and stayed successful. So, that was a masterclass in how to run a successful YouTube channel. Chris Erwin:Got it. Also, through Phil DeFranco, you actually end up meeting your future husband, Joe. So, he actually showed up on time for production or maybe a first day that you guys had. How'd you first connect with him? Sarah Penna:Before Phil hired me, I got invited to a Halloween party at his house and Joe was there, and I had actually very embarrassingly seen Joe's videos before meeting him. I was producing a short film with a prominent YouTuber at that time named Olga Kay and we were just doing some fun. We actually crowdfunded it. We raised a couple thousand dollars and made this thing called Olga Kay's Circus. We wanted Joe in it because he had a lot of subscribers at the time. He had 10,000 subscribers, so he was in the Top 100 YouTubers. Chris Erwin:Oh, my God. Sarah Penna:Can you believe that 10,000 subscribers would get you there at that time? So, we wanted Joe in it and we wound up meeting at this Halloween party and then Phil connected us and match made us a little bit, and we went on our first date in January of 2010. Chris Erwin:Then, how soon were you married or engaged after that? Sarah Penna:So, we went on our first date in January 2010 and then we got engaged in September of the same year, and then we were married the next year. Chris Erwin:First date with Joe, January 2010. Engaged, September 2010. Married, 2011. Interesting timing because you launched your first company, Cloud Media, I think in 2010, and you're sharing production space with Joe. So, you're tripling down on the digital media space. You're literally married to a creator. You're sharing space together and you're founding your own media company. But tell us about what was the origins of Cloud Media. Sarah Penna:Yeah, so I basically, again, I didn't say, "Oh, I'm going to be an entrepreneur. I'm going to raise money." I didn't have a blueprint for that. I didn't know what I was doing, which I think you'll hear a lot of entrepreneurs say, that's kind of a blessing in a lot of ways. So, I did a very big brand deal for Joe. I was able to negotiate a high six-figure deal for him, and using the percentage that I took as his manager from that, I started what I called the Cloud Media. I bootstrapped that company for a year and a half and just operated it based off of the percentages that I was taking from brand deals that I was doing for influencers and YouTubers, whatever we called them at the time. Sarah Penna:My difference was I would start out by not doing contracts with them. We would just have a understanding, which is very common with management companies. Most managers don't have contracts, right? That's more for agents and Maker and Fullscreen at the time were insisting on contract, and Machinima. I was like, "Hey, you don't have to sign a contract with me. Let me just show you what I can do. This is my fee, and if you like it, then you can officially sign onboard and we can go from there." So, that worked really well for me. So, I started signing. I think by the time that we re-founded the company as Big Frame, I had about 30 clients. Chris Erwin:I remember, that was one of the things that attracted me to Big Frame. This is definitely the reputation in the space, is that you had built, Sarah, one of the most premium networks of YouTube creators that existed. Really high quality YouTubers that worked together, that worked with you, and there was really good camaraderie and trust and rapport amongst everybody, and it felt very special and different. So, it's clear that was based on these initial values of, I'm going to do good work and prove myself to you, and that's how we're going to develop a business relationship. Until I came in and then I was like, "Sarah, we need contracts." Sarah Penna:A big influence on those ... those are, me as a person, my core values. But DeStorm, who was my second client outside of Joe, who I just cold called and was living in New York, he really sort of guided me in how he wanted to be treated, how he felt business should be done. He really helped collaborate with me on some of those foundational core values that we carried throughout the duration of Big Frame really. Chris Erwin:So, speaking of that, you're literally learning from one of your clients. Were there any other mentors in the space as you're figuring ... this is the early days. We still say we're in the Wild West of the creator economy, that was the real Wild West of YouTube. So, probably, very few people to learn from. Did you have anyone that you would call on a regular basis and say, "Hey, let's just share notes." Sarah Penna:No, I didn't. Unfortunately, I think the space became quickly competitive. I would say at the beginning there was a little more collaboration between, let's say, like Danny and George Strompolos and myself. We would go up to YouTube and talk to them together as a group and what our needs were and share creator feedback. I think once money started pouring into the space we got a little more siloed, which is understandable, but no, I didn't. I was really out there in the woods like, "Okay, this is what we're doing now." Not really knowing what that was. Just saying, "Okay, this is how we're doing it. This is how our contracts are going to look." Chris Erwin:How old were you at this point? Sarah Penna:I was 26. Chris Erwin:So young. So, then, I think, well, as part of that dynamic, as the space got more competitive, George is launching Fullscreen, Danny is launching Maker, more venture capitals moving to the space. The Google Original Channels program launches, $200 million dedicated fund to help creators produce higher quality content for YouTube, which will then attract more advertisers and more revenue. So, I think at this point is when you eventually connect with Steve Raymond, the co-founder of Big Frame, which got its origins from Cloud Media, right? Sarah Penna:Exactly, through a mutual friend. I was on the hunt for a CEO. I recognized my limitations. I did want to raise money. I didn't know what that entailed. Frankly, I needed more of a grownup. I think my skillsets were really great on the creator side and the brand deal side but as the industry started growing up, I very quickly recognized I need someone who has a skillset that I just don't have. So, I met Steve and we hit it off, and we had a couple meetings, and he just jumped right on in. We decided to re-found the company. None of us liked the name because people thought it was like cloud computing and, which is fair, and it just made sense to start fresh. It also gave us an opportunity to have contracts with people and just structure it in a way that would allow us to raise money. So, yeah. Chris Erwin:Hey, listeners, this is Chris Erwin, your host of The Come Up. I have a quick ask for you. If you dig what we're putting down, if you like the show, if you like our guests, it would really mean a lot if you can give us a rating wherever you listen to our show. It helps other people discover our work and it also really supports what we do here. All right, that's it, everybody. Let's get back to the interview. I have to ask, I started the advisory firm five years ago that I have now. I started that with a co-founder and then quickly realized, "Hey, I have a certain vision and I'm going to build this in my unique way." So, restarted the advisory firm with me as the solo owner. Chris Erwin:I've realized bringing someone else into the mix that really gets the vision that I feel comfortable sharing this with is difficult for me. I just know my personality, and founder issues are always like the hardest things in any startup. How did you feel in terms of bringing Steve on? Did you feel comfortable? When you met him, you're like, "Hey, this guy gets it. We have shared values and sensibility." Were you able to develop a sense of trust with him pretty quickly or did that take a decent amount of time? Sarah Penna:I trusted him very quickly. Although, I sometimes felt like that scene in The Little Mermaid where she's like, closes her eyes and signs her voice away, I was like, "Am I doing that?" I definitely had that moment where I was like, "Am I letting somebody in I don't ... ?" We had three meetings before. I was like, "Here's a third of my company." We had another co-founder, that's it. We don't need to [inaudible 00:25:56] but basically, here's half of my company. I definitely had people who were like, "Don't think you should have done that." But to me, the value of Steve and the ability ... I did trust him. The main thing for him was, he was very clear that he didn't want to disrupt what I was doing. He was very impressed with the business that I had built on my own and he didn't want me to feel like he was coming in to change that. Sarah Penna:He invested some of his own money and valued the contracts that ... I was like, I don't have that money to invest, but he was like, we should value the money that's in the bank for Cloud Media and the value of the contracts or the agreements that you have with the talent. So, I was like, "Okay, that's really fair." He made it easy. That, for me, was important. I don't like complicated things. I don't like long dragged out negotiations, and I was ready to just get to work. So, he was someone who was like, "I know how to do this. I have the connections. I don't want to disrupt your work." He's a good guy, I could just tell, and we made it work. Chris Erwin:I love that. I know Steve very well. He was my boss for three or four years and learned an incredible amount from him. But I think you're right, Sarah, the thing that stands out about Steve was just a good guy, good moral compass, and he doesn't let great get in the way of good enough. He'll just say, "This is good. This is thoughtful. We've talked this through. Let's move forward." But like you said, he's very fair in how he wanted to value the company. I didn't know that, but it's totally on brand for him. So, curious, I joined in the summer of 2012, I was ... Sarah Penna:Oh, boy, what a summer that was. Chris Erwin:So, I went to business school after being a Wall Street banker for a few years. Then, I was in school in Chicago and I worked while I was there for Pritzker Capital, which was an early investor in the YouTube MCN ecosystem. They had invested in Big Frame. They invested in Awesomeness. We eventually joined forces, and that is how I met Steve first. I was talking to Rishi, Rishi or Matt McCall and they're like, "Yeah, when you fly out to LA for these meetings, we invested in this company called Big Frame. You should check them out." I was like, "I don't even understand this company's business model, but digital video that feels like the future. I'll take a meeting." Chris Erwin:I remember meeting Steve and we had lunch on the Promenade, and then I came in for my first interview. I walked into the office, this is on Sunset Boulevard in the old National Lampoon building. I walked in and I walked into a ... it feels like we were just working out of someone's semi-living/work space. I was like, is this a company? Is this like what West Coast work is like? Because I had grown up working on the East Coast. I walked into the back room and in the back room there's this little circular table. Steve's there. Grant Gibson's there. Jason [Szymanski 00:28:39] is there. Then, you're at your back desk. Chris Erwin:So, you're supposed to be part of this interview, your head's down on your computer. They're like, "Oh, that's Sarah over there." I looked over and I'm like, "Oh, I guess this is what founders do in digital media. They're just heads down in their computers. Maybe I'll eventually talk to her over time." That was my first introduction to Big Frame. So, I just say all of this as I was like, this is like a precursor to just wildness that ensued thereafter. We had just gotten the Google Original Channels funding, raised some venture funding on top of that, and then it was like, build these five different content verticals. I'm curious to hear from you, there are so many memories from back in the day, but as you think about some of the war stories from the trenches, what are some things that stand out? Sarah Penna:Oh, my God. Well, your interview definitely. Also, you failed to mention that we had two absolutely crazy wiener dogs running around the office as well. Yeah. I think we had outgrown the office. We were in the National Lampoon office. It was so janky and we ... eventually, we're on three different floors. We moved sales to an office down Sunset. We were sandwiched between a strip club and a Trader Joe's. Then, Joe and I were renting a house off of Sunset, like walking distance, and eventually, we moved the talent team to my dining room table. Joe at that time was putting two YouTube videos a week out on his MysteryGuitarMan channel, and he would stay up all night and then he would sleep until 2:00 PM and he'd come downstairs. Sarah Penna:It was like, Lisa, Byron, Megan, Rachel were at our dining room table, and Joe was rolling out of bed as one of our talent but also my husband. I would cook dinner for the talent team at my house. We would take talent meetings in my living room, which was just so bizarre and unprofessional, but worked. We would also throw these wild game nights, board game nights, so Settlers of Catan was very popular at that time. We would have 40 YouTubers in our house playing Settlers of Catan with multiple games going on. My house was like a YouTuber hotel. We had a guest bedroom. Jenna Marbles came and stayed. Lena came and stayed with us. DeStorm. It was very wholesome and very duct tape and bubble gum feeling. We were just kind of figuring it out. Chris Erwin:I remember that. I remember Steve explaining, "Oh, we're having a reorg." The reorg was like, "Okay, we're moving the talent team to Sarah's house across the street." Then, production goes upstairs into a semi-new office that we got. For us, at that size, that was like a big deal. Sarah Penna:It was. Yeah. Oh, man, when we moved to our Lindblade offices, was that like heaven on earth to have an actual office, but that was later. Another funny memory I had was when Max first started. He had come from a place where he was doing really, really big deals. I handed him off a brand deal opportunity for $1,500 and he went in the bathroom, which by the way was right next to everybody's desk and splashed cold water on his face. We had moved him from New York to LA and he was just like, "What am I doing?" Ultimately, Max, obviously, was an absolute rockstar and built out that sales team to just be very profitable and doing really well. Sarah Penna:But that first deal was $1,500, and that was just par for the course at that time. It was shocking to people coming from the outside and then once it clicked, it really clicked and you're like, "Okay, I get what we're doing here." But there was just a lot of duct tape and bubble gum. Chris Erwin:I think Max is going to be an interview on this podcast coming up. I have interviewed Dan Levitt. When I think of Dan, we talk about when I first interviewed him and I think he showed up in some shiny suit and Jason Szymanski in the back office is pointing. He's like, "Chris, we're launching a music vertical and we have a new interview candidate coming in." I would just look out the window and I would be like, "These characters." I was like, "I've never worked with any characters like this before." I come from Wall Street, so it's was like everyone's in a suit and tie. I see people coming in shiny suits and I'm just like, "I think this is the new world I'm in. I'm just going to roll with it." Chris Erwin:So, it was such a rollercoaster of fun. So, then exciting things are happening and eventually, we move into this big new office, I think on Lindblade in Culver City. We're closer to Maker. We're closer to Fullscreen. Then, we run a process to sell the company. I'm just curious to hear from you, Sarah. Bringing Steve on was probably like, that was a big decision for you, but then hiring an investment bank that's going to run a sales process, we're going to have new ownership and potential leadership. What was it like for you to make that decision? Sarah Penna:That was really hard. I just wanted to keep the party going. Like many young entrepreneurs, I think I tied my identity completely to this company. And my husband was in the next office, he was a client. We went home, we would talk about brand deals over dinner. My entire identity was Big Frame. All of my friends were in some way, shape or form involved in this company. My family would tease me when I'd go home for Christmas. They're like, "Are all of your friends under contract?" I was like, "Yeah, kind of." Chris Erwin:Maybe a nice way to go through life. Sarah Penna:Yeah. I mean, we know where we stand with each other. No, but I just, I was so immersed that the idea of losing control was hard. I think I also felt my limitations as a founder and that's hard to come up against when you're kind of, I don't want to say that I was arrogant, but I was really confident and I felt really good about how I was running things and running the company. Then, we got to a point where my limitations and our limitations became evident and that's hard. It was hard and it was also exciting because it is, under most circumstances, it's a great thing. I also just had never been through anything like that, so I let a lot of anxiety get to me. Sarah Penna:I let it completely consume me. I'll be totally transparent. I would cry on the bathroom floor, like, what am I doing? There was a lot of doubt. I think that was probably the biggest strain on Steve and I's relationship, is how to go about this and how to present in the room. That was a big source of stress for us. Who's going to present? Is it me? I've been out there kind of the face of the company. I've been doing all the panels, and the VidCons, and the press, and the creator. Or is it Steve, who is the CEO who, frankly, should be doing it? Chris Erwin:That was unclear. We brought in an executive coach to help us figure that out. Sarah Penna:We did. Ultimately, like many of these things, it just came about through relationships and less about going and pitching, and the relationship that I had kind of built and cultivated, and changing landscape. There were a lot of factors, but that was very stressful. Then, in New Year's Eve of 2013, while we were in the middle of this process, I found out I was pregnant. Chris Erwin:Just to pile it on. Sarah Penna:Just for fun. Thought that would be a great thing to add on to the plate at the time. It's so funny because I think back a lot to the moment where I told Steve that I was pregnant, I was hysterical. I couldn't even tell him. I was crying so hard. He was like, in a very nice way, "I don't understand why you're so upset. This is a good thing." I was like, "What?" I thought he was going to be so mad and that this was going to ruin everything. I tell that story only to say, I think that our culture makes young women feel like ... and I had a lot of people tell me, then opened up to me over the years, that they felt like they can't have kids because of ... that moment of, "Oh, my gosh, I have to now disclose this thing." Sarah Penna:Even if it's illegal to not move forward with something because someone's pregnant, you can still find other ways. So, I thought I had completely ruined everything and that was ... I'm very sad about that looking back, but Steve really was like, "This is awesome. I'm so happy for you. Don't even think about it. Nobody's going to bat an eye." That was true. I wound up giving a keynote at VidCon eight months pregnant and we sold the company, but that was very stressful. Also, I couldn't drink. It was a lot. We were celebrating and I was like, "You know what? I'm having a glass of champagne because I'm ... You all have been drinking through this very stressful process and I haven't." Chris Erwin:More like being pregnant was also a launching pad for you to launch the mom's vertical at Awesomeness- Sarah Penna:Yes. Chris Erwin:... which came thereafter but, yeah, just to add some context on some of the notes here. I remember in the MCN days, there was the early Awesomeness launch in 2011 and then it was sold to DreamWorks, I think, in 2012, and everyone got really excited. But then, the YouTube MCN winter hit and there was a lack of capital flowing into the space. People were saying like, "Are these businesses real? Are they viable? Are they just going to get consolidated into traditional media?" It was harder to raise capital, and there was a lot of doubt in the ecosystem. Then, in 2013, I think in the second half of the year, Disney bought Maker for $500 million. Then, we made a decision, we're like, "There's a moment in time here, let's hire an investment banker." Shout out to Brian Stengel. Sarah Penna:Yay, Brian. Chris Erwin:We kicked off a process in the second half of 2013 and sold in April of 2014 to AwesomenessTV. Look, I was very intimately involved in that process with you and Steve. I saw how hard it was on you guys. You guys were just carrying an incredible burden. I think something, too, like a theme of your career, Sarah, where you have this passion for overlooked communities. I think you getting into the digital fears, there's a way to service these new creator voices in an exciting way with new business models and new distribution models. I bet there was some fear of ... A lot of this business was your friends and your friends actually had equity in the company. Chris Erwin:You had given equity out to a lot of creators when you launched Cloud Media and Big Frame. What if all that was going to change with this new ownership? I think that was probably a moment that you were concerned about. I don't know if we'll ever make all these details public, but the sales process, I just remember like one week it would be super exciting. We're flying to New York for this big meeting with a traditional publisher. Conversations are going really well and then they completely flat lined and go nowhere. Then, the next week, it's like really exciting, but eventually got to a great result. Sarah Penna:At three in the morning, while we were all still at the Big Frame offices collapsed on the floor. Yes. Chris Erwin:We end up selling to AwesomenessTV. I think that was a very exciting experience for all of us. I think Awesomeness was, in a way, they were the Goldman Sachs of the YouTuber economy back then. They built an incredible team and network, and I think we all really learned a lot from Brian Robbins and Joe Davola. Just amazing creative visionaries. You also launched a mom's vertical while you're there with Snooki and JWoww, you do the corporate thing for, I think, two to three years then it's okay, what are you going to do next? I think that you start seeing another underserved community, which is the romance community, and you think about launching a company there. So, what's that quick story? Sarah Penna:While I was running the mom's vertical, which as you said, I think my big passion in life is finding underserved communities and overlooked communities and creating content around them. I felt at that time that the content that was out there for moms was just not great and it was a huge market. So, Brian had brought on a woman named Lisa Berger who comes from E! and has had a very long traditional media career. He brought her on to do the Go90 programming and the YouTube programming for the Awestruck, which is the mom's vertical. We hit it off and we have a great time together running this crazy thing, and we wind up optioning a romance novel and turning it into a series for Go90. Sarah Penna:Very, very, very long story short, we crashed Go90 because of how popular it was, despite everyone telling us it wasn't going to work. I'm a huge reader and I love romance. I was looking out at the landscape and saying, "You know what? I think romance is going to have a moment, like what Marvel did for geek culture, where now it's cool to be a geek." I think we're at this point, this is 2017. Trump is in office. Women are pissed off. We're sick of all of the stuff that we're like being disparaged. We're sick of all of the female characters in popular shows being killed off or assaulted or whatever. We just want happily ever afters. Everyone's disparaging this romance community as just sad cat ladies, single cat ladies eating bonbons. Sarah Penna:I was like, "We're going to go prove them wrong. Fuck this." Similar to the early days of YouTube, where I saw these influencers have a chip on their shoulder where, "Oh, you just think I am a single dude making videos in my mom's basement." There was a similar misconception about the romance novel fandom. The romance novel fandom is actually incredibly educated, diverse, not just in who they are, but where they live and their socioeconomic status. They're incredibly feminist and they know that it's fun and cheesy. They know that there's a wink and a nod. We set out to create a space to celebrate that, not make fun of it, not disparage it. Sarah Penna:It's a fascinating culture, a fascinating community. I was not part of it in the sense of participating in the fandom, but I've been a long time romance novel reader and I was in the closet about it because I was embarrassed. So, we banished the term guilty pleasure because we don't want anyone to feel guilty about reading romance. So, we set out and we created a digital platform and a newsletter, and then started optioning novels to turn into movies and TV shows. We got a first look deal with CBS. We have a deal with Audible and we have a deal with iHeartRadio. Our daily podcast is going to launch in February. So, really set out to just create a space where people who actually know and love romance are creating the content. Chris Erwin:I love that, Sarah. It's also very interesting, when you came to me and I was like, "Sarah, what are you thinking about? What's up next?" You told me about the romance community. I did a double take and I paused because I'm like, "Wait, this is such a huge community." I think in traditional media, think of all the rom-com movies, but nothing in digital. I'm like, "Yeah, this is totally overlooked. Why is no one else talking about this? This is huge." I think it's very interesting how you characterize it as ... yeah, often when I say, even to this day, "I'm going to watch a rom-com." I'm embarrassed as just an older male saying that, but why? Why do we say it's a guilty pleasure? Chris Erwin:Why is there any guilt about a really fun love story? When love is one of the number one drivers of happiness and a common theme that all of us talk about around the dinner table and with our friends. Sarah Penna:Why is being a horror fan, seeing people get murdered, why is that not looked down upon, but seeing people be happy is? Very interesting. Chris Erwin:Very interesting points about the romance community. So, you are at Patreon now. Are you still co-running Frolic? What is happening with Frolic Media? Sarah Penna:Yeah. So, Lisa has taken over and is helming Frolic. I continue to be a strategic advisor and obviously, care very deeply about the future of where that company goes, and cheerleading and championing them from the position that I am in now. Chris Erwin:I think it's a very exciting space. We interviewed Naomi Shah, the founder of Meet Cute on this podcast as well, which does these, call it like rom-com microcast. I started listening to those over the past six months and I absolutely love them. Bite-sized nuggets of just rom-com joy in audio form. So, I believe in it. Pay attention to RockWater's 2021 predictions about underserved communities because I think this could be ... potentially, we will publish this likely in the end of January. It could be a good cover note that you're sending to any potential investors or partners for you. Sarah Penna:Absolutely. Thank you. Chris Erwin:Believe in the thesis. Okay. So, before talking about Patreon, I just want to talk about another concurrent journey within your family in the media space, which is your husband, Joe. He's been a creator for over a decade. I think in the past few years, he was digital native on YouTube doing incredible stop motion biography, but always wanted to cross over. I think he's realized some incredible success recently. Why don't you tell us about that? Sarah Penna:Joe is just, I obviously am biased, but he has an incredible creative mind. He's good at everything he does, which is so annoying, but I love him for it. He is good at languages, and art, and music, and math, and all of that really combined and you can see that reflected in the fun, playful nature of MysteryGuitarMan. But like you said, ultimately, he really wanted to direct movies. When he first started down the journey, there was a trend of these influencer-helmed, one to two million dollar movies that would be VOD and make back their money. You'd put the how many subscribers that YouTuber had and how much we were going to sell it for, and set download on iTunes, and that was where his agency and his management team was kind of pushing him to. Sarah Penna:He said, "You know what? That's not really the path that I'm going to take," and wrote a movie called Arctic, which is a mostly silent movie helmed by a 50-something-year old Danish actor named Mads Mikkelsen. So, quite the opposite of an influencer-helmed comedy. Joe willed that movie into existence. There was every hurdle against him. He had to start from the bottom. His YouTube channel didn't help him because he wasn't doing an extension of MysteryGuitarMan. He didn't want to be in front of the camera and he did it, and that movie got into Cannes. We went to Cannes, and it premiered and got a 10-minute standing ovation. Chris Erwin:Whoa, I did not know that. A 10-minute standing ovation at Cannes? Sarah Penna:Yeah. Chris Erwin:Good for you guys. Sarah Penna:So, that was just ... walking that famous red carpet, and for me, it was wonderful because I ... He had finally gotten traditional management. I was no longer managing him. So, I actually got to go to Cannes just as his wife, as his plus one. I was not worrying about logistics and getting him to his interviews on time. I still was but I wasn't [crosstalk 00:47:45]. Chris Erwin:It takes a village to get Joe to an interview on time. Sarah Penna:Truly, especially in a foreign country. That's a whole other story. So, that was just a really incredible moment to see and he, off the heels of that, they announced at Cannes his next movie, which was called Stowaway, which had Anna Kendrick and Toni Collette, and Daniel Dae Kim, and Shamier Anderson in it. It premiered on Netflix last year. Now, he is working on so many new projects and so, hopefully we'll be shooting another one this year. He's loving it. He's very good at it. He has the personality to be a director. Very in control of his set, he's very calm, creative, collaborative and it's just very, very cool to see. You know what? He went through the grieving process of letting go of that YouTube channel and he's out on the other side and making things happen. Chris Erwin:That's awesome. I remember when we heard that news, there was a lot of text threads amongst the Big Frame community. I remember texting with Byron and with Max, and with Steve about, "Look, how awesome is this about Joe? Have you heard?" We know that he'd been working so hard and he was just such an incredible creator from day one. So, we're pumped for him and it feels like this is just the beginning for what he's going to do. Right? Sarah Penna:It really feels like he's on the trajectory, for sure. Chris Erwin:Yeah. So, look, you and Joe, as this media power couple continue to evolve. Speaking of the most recent step in your evolution, as we work to the final segment of this interview, Sarah, you guys moved to Santa Barbara, I think during the COVID pandemic. Then, you recently, someone that we've known mutually for a while, Avi Gandhi, you started talking to him at Patreon and saw an opportunity to join the creator team over there, which is your latest creator adventure. So, tell us about what excited you about moving to Santa Barbara and your new role at Patreon, and what you're doing over there. Sarah Penna:Yeah. So, I wanted to move to Santa Barbara for 10 years and it never was feasible or realistic, and I, like many people during the pandemic, had a very hard year. Living in LA just became very challenging. Jonah, my son, our son is, when the pandemic started was five, and now he's seven. We just felt if we were going to do it, it was now or never because he started having his best friends and it just becomes harder as they get older. So, we just pulled the ripcord and we did it with no plan, no idea if it was going to work out and it has been just an absolute dream come true. We love it up here and was fortunate enough to be able to join this incredible company, Patreon. Sarah Penna:I joined in November and like many things in my career, it just felt so right that I couldn't pass it up. A big driving factor was, obviously, it's very hard to leave my start-up and to leave Frolic. I did it in the best way I could, but for me, going to a place that really shares my values in that creator space, I started seeing the creator economy and the interest in it heating up in a way that I haven't seen in a long time. Similar to when I met Danny all those years ago, and I was like, "I need to be a part of this." I felt that the train was leaving the station without me and I wanted to get back into the creator space. Sarah Penna:I took a lot of time looking at what is the right company for me, for my values, and for what I want to do. Patreon is kind of a unicorn, a unicorn in the sense that it's valued at a unicorn status, but also a unicorn, for me, because it hit this very narrow target of what I was looking for. Chris Erwin:Just remind me, how long has Patreon been around for? Because I remember Patreon, early days of when I started Big Frame in 2012. Is that right? Sarah Penna:Yeah, eight years. Chris Erwin:So, now at Patreon, what team are you running there and what are you focused on for 2022? Sarah Penna:I live on the creator partnerships team and I run a team called Launch. We are responsible for giving creators white glove experience for launching their Patreon pages. We have teams that are going out and sourcing those creators. Once they come to us, they are pretty excited about the platform and we help them figure out what tiers are best for them, what banner image is going to look good, and really help them drive towards their launch date. These are creators that range in all kinds of sizes and all kinds of ... I'm talking to someone who makes leather, like leather wallets and leather goods, and we're talking to big YouTube creators and celebrities, and we're talking to everybody in between. Sarah Penna:It's just a really exciting time to be at a company like Patreon that's been in the creator space for so long, is helmed by a creator, and is going to continue to be a real player in the creator economy as it goes forward. Chris Erwin:It seems that there's incredible traction for your business where I think there was a recent announcement. The team is currently 400, but you're doubling the company to 800 people this year. Is that right? Sarah Penna:Yes, that's what they say. Chris Erwin:Well, look, I think the market tailwinds are definitely behind them. I think, yeah, it's a really exciting evolution. We've written about this extensively at RockWater. YouTube created these new business models for creators, where they can publish content online and then participate in ad revenue through YouTube's AdSense program. Then, the chance to distribute content to other social platforms and participate in ad revenue there and then doing talent deals, brand integrations, and getting paid off platform. Then now, I think there's this incredible movement with all these creators, the audiences that they bring, the fandoms that they generate, the engagement that they generate on these platforms, they're the real moneymakers. Chris Erwin:So, how do you give them more tools though, to also not only build these platform businesses, but their own businesses? So, Patreon doing that, allowing them to have direct relationships with their fans, get access to contact information, monetize in different ways behind a paywall, different types of subscription content, whether it's video or audio, whatever else. I think what you guys are doing is a beautiful thing. We need more companies thinking like you. So, I think that you guys are really well set up for success, and I'm excited, Sarah, for the different communities of creators that you guys can represent, that have a need, that don't have the tools from other platforms that are overlooked right now yet, again, going back to what you do best. Sarah Penna:Thank you. I absolutely agree with all of that. I have said for years, as some people, not many, but a lot of people in the creator space, you need to own your audience. Renting your audience is not sustainable. You need to build community. You need to not just be on a conveyor belt of content, You really need, as a creator in this space, the tools are there for you to build a sustainable business and to not be tied to the whims of platforms and algorithms. There's a big conversation about creator burnout. Patreon is positioned to help creators solve some of these big issues, big and, by the way, nuanced issues. It's not just, oh, these platforms are bad and we are good at all. Sarah Penna:These platforms are great and you need to build up audiences on your podcast and on your social. If you are able to have ... I'm a really big a fan of Seth Godin's 1,000 true fans idea. If you can build out 1,000 true fans who are on your Patreon, you might be covering your rent. You might be covering your rent plus plus, and you might be making a really good living. That's what we want. We want to empower creators and we're really set up to do that. It's just an exciting time to join the company. Chris Erwin:Before we wrap this up with the closing rapid fire round, Sarah, I just got to give you some big kudos here. You legitimately changed my life. I'm trying not to become emotional here. I look back on my past career over the past 10 years and everything that I've done, being able to found RockWater is a function of you, starting Cloud Media and Big Frame, and then taking a chance on me. I had a very different background than someone that you had ever typically hired before. I'm sure that you needed some convincing from the rest of your leadership team. Chris Erwin:But what I have learned with you, the pedigree that I've gained and the experience has not only been so personally transformational, all these new relationships that I've built, women that I've dated and just incredible friendships and all of the above, it's really set up an exciting career for me. Something that I wake up to, excited to do every day. I see a lot of incredible potential going forward. It's a function of you taking a chance on me and getting early into the digital video MCN days. So, I am very, very thankful. I think there's many people that have very similar sentiments to what I just shared. Chris Erwin:So, I'm probably speaking on behalf of many. So, big kudos to you, and particularly to call out, I don't come from a creative background. When I came in and was very systematic and operational, I wanted to scale the business, it took me a while. But seeing how you ran the creative team, how you nurtured the culture, when you brought in Rachel and Megan Corbett, and Lisa Filipelli, and Byron, and people that I spent a lot of time with and really learned an incredible amount from, it really all stems from you. So, Sarah, you have been an incredible person in my life. You did incredible things for all the talent at Big Frame. Chris Erwin:You are now doing the game again, with Frolic and with Patreon, and I wish you the best. As you know, anytime that you need anything, sometimes we don't talk for six months or a year, but when we do, we pick up very, very quickly. I am a massive supporter of everything that you do. So, call me whenever you have a need. Sarah Penna:Thank you. Now I'm crying. Thank you so much, Chris. That means a lot to me. Chris Erwin:Very well-deserved. Okay. So, now, let's move into closing rapid fire. Six questions. The rules are, you can answer in one sentence or in one to two words. Do you understand the rules? Sarah Penna:Yes. Chris Erwin:Okay. Here we go. Proudest life moment? Sarah Penna:Having my son Jonah. Chris Erwin:What do you want to do less of in 2022? Sarah Penna:Less complicated. Chris Erwin:What do you want to do more of? Sarah Penna:More space in my schedule. Chris Erwin:I like that. Advice for media execs going into 2022? Sarah Penna:Don't believe all of the hype and just keep your eye on the ball. Chris Erwin:Any future start-up ambitions, Miss Entrepreneur? Sarah Penna:God, I hope not. No, not as of right now. I am very happy not running a company right now. Chris Erwin:Not necessarily off the table. That's basically what you're saying. Sarah Penna:It's never off the table with me. Chris Erwin:Last one. This is an easy one. How can people get in contact with you? Sarah Penna:Sarah@patreon.com. Chris Erwin:Very easy. All right, Sarah, this was a true delight. Thanks for being on the podcast. Sarah Penna:Thank you so much, Chris. This was so much fun for me, too. Chris Erwin:Wow. That interview with Sarah just flew by. I felt like there were so many more things that we could have discussed. We'll have to do another podcast together. Yeah, I admit I got a little teary-eyed at the end there just going down memory lane with her. She was really formative in my career and, yeah, that really hit me at the end. I was not expecting that. All right. So, a few quick things. Our Livestream Commerce executive dinner is coming up. The date is now March 10th. We are 98% close to confirming that with our sponsor. But if you're interested in attending, shoot us a note. You can reach us at hello@wearerockwater.com. Chris Erwin:Also, we are hiring. We're looking for interns, undergrad and MBA level, and also a full-time analyst. We are growing all things creator economy and we need help. If you're interested, you can apply at jobs@wearerockwater.com. Lastly, we love to hear from our listeners. If you have any feedback on the show, any ideas for guests, just reach out to us. We're at tcupod@wearerockwater.com. All right, that's it, everybody. Thanks for listening. The Come Up is written and hosted by me, Chris Erwin, and is a production of Rockwater Industries. Chris Erwin:Please rate and review this show on Apple podcast and remember to subscribe wherever you listen to our show. If you really dig us, feel free to forward The Come Up to a friend. You can sign up for our company newsletter at wearerockwater.com/newsletter and you could follow us on Twitter @TCUpod. The Come Up is engineered by Daniel Tureck. Music is by Devon Bryant. Logo and branding is by Kevin Zazzali. Special thanks to Alex Zirin and Eric Kenigsberg from the RockWater team.
Today, on our latest episode of the Cassandra Podcast, Cassandra welcomes Naomi Shah, the founder and CEO of Meet Cute, a media company that produces modern, scripted rom-coms. What started as an audio series — think “Sleepless in Seattle” reimagined for Gen Z and in podcast form — has recently expanded into video and written stories as well. Naomi talks with us about the value of feel-good storytelling, the importance of nuanced storylines, and the shift towards happily-for-nows rather than happily-ever-afters. She also touches on how her startup learned to build trust with their listeners through an emphasis on relatable characters and an inclusivity of all kinds of love. And with February 14 just a few weeks away, our discussion covers trends we're seeing for the upcoming Valentine's Day.
Naomi Shah started her career working at an investment firm. She spent her days weighing the risks and benefits of investing in various startups and making sure that those investments panned out. Listen as she shares how she went from investing in others to becoming the investment. While she always had the idea that she would create her own company, it was her partners at Union Square Ventures who really pushed her to start her new venture. Meet Cute is a rom-com and lifestyle brand redefining the genre one story at a time. There have certainly been challenges along the way and she's sharing all about them. She also digs into the skills needed for one to successfully found and fund their new venture. It hasn't been easy, but she has found such fulfillment. Think you want to create your own startup? Then you won't want to miss out on Naomi's story and her advice for making great decisions from the beginning. Have you listened to Meet Cute? If not, check it out here! Show Notes: [01:20] Are you the investor or the investment? [02:41] When did Naomi realize it was time to launch her company, Meet Cute? [05:21] Did her investment team put the idea in her head or did she always know? [06:59] How do the challenges shift as you move from investor to investment? [10:07] Why putting her company out there was still nerve-wracking despite her experience. [12:28] Learn how Naomi views the skills needed to become a founder of a new business. [14:31] Which of her skills transferred from the investor to the investment side? [16:24] Why your people are everything in your business. [18:04] Naomi shares one of her AHA moments. [21:10] Her final parting advice for all our Women Worldwide listeners. [23:18] Connect with Naomi and Meet Cute. Links and Resources: Grit by Angela Duckworth Meet Cute Meet Cute on Spotify Meet Cute on Apple Podcasts Meet Cute on Instagram Meet Cute on Twitter Naomi on LinkedIn Naomi on Instagram Naomi on Twitter FOLLOW ME AT: Website: https://www.deirdrebreakenridge.com/ Instagram: https://www.instagram.com/dbreakenridge/ Facebook: https://www.facebook.com/DeirdreBreak... Twitter: https://twitter.com/dbreakenridge LinkedIn: https://www.linkedin.com/in/deirdrebr… Email: deirdre@pureperformancecomm.com
In this episode of the Impostor Syndrome Files, we explore the double-edged nature of having an innovative idea. My guest, Naomi Shah, founder & CEO of Meet Cute, shares her story of leading a new media company in the age of covid. She and I also discuss how she's come to see what makes her different as a strength and how she's managed the pressure to be an “expert” in a new field. To join the free Impostor Syndrome Challenge, visit:https://yourcareersuccess.com/impostor-syndrome-challenge/To learn more about the Leading Women discussion group, visit:https://yourcareersuccess.com/leading-women-discussion-group/To schedule time to speak with me directly about your questions/challenges, visit:https://yourcareersuccess.com/contact/About My GuestNaomi Shah is the founder + CEO of Meet Cute, a venture-backed media company that has produced over 300 original light-hearted romantic comedies in podcast form. The company celebrates human connection and the full spectrum of love with a core mission -- having every person feel like they are reflected in Meet Cute stories. Since inception (Feb 2020), the podcast already has over 2 million listens across over 150 countries and has been featured in the top 10 of Fiction on Apple Podcasts and Spotify. Before starting Meet Cute, she was a member of the investment team at Union Square Ventures, a technology venture capital firm in New York, where she spent most of her time talking to companies in the consumer and well-being space. Prior to that, she was a macro equities trader at Goldman Sachs and studied Mechanical Engineering (with a minor in Human Biology) at Stanford University. Links: Website - https://www.meetcute.comLinkedIn - https://www.linkedin.com/in/naomicshahTwitter - https://twitter.com/listenmeetcuteTwitter - https://twitter.com/naomicshahInstagram - https://www.instagram.com/nshahsterInstagram - https://www.instagram.com/meetcute
When our couple friends tell us about their meet cute, we throw up a little in our mouth, mentally take notes, and then try to replicate it. Well, Naomi Shah (Founder and CEO of the entertainment company, Meet Cute) joins Natasha Chandel to help you create your own love story. She shares some actual positive takeaways from romcoms, how to bridge the gap between what you see in the movies and how you date IRL, and the role of serendipity in your happily ever after. It's a thoughtful and yes, cute, episode of Kinda Dating! This episode is brought to you by Kensington's newest title by Shelly Laurenston, BREAKING BADGER. You can find BREAKING BADGER wherever books are sold. Find out more at Kensingtonbooks.com. Kinda Dating is part of the Frolic Podcast Network. You can find more outstanding podcasts to subscribe to at Frolic.media/podcasts! Email us your thoughts at kindadating@gmail.com Follow Kinda Dating: www.instagram.com/kindadating www.facebook.com/kindadating www.twitter.com/kindadating Follow Natasha Chandel: www.instagram.com/natashachandel www.facebook.com/natashachandelofficial www.twitter.com/natashachandelofficial Follow Aisha Holden: www.instagram.com/aishasaysdance www.facebook.com/aishasaysdance www.twitter.com/aishasaysdance Follow Naomi Shah and Meet Cute: https://www.meetcute.com https://twitter.com/listenmeetcute https://www.instagram.com/meetcute https://www.linkedin.com/in/naomicshah https://twitter.com/naomicshah https://www.instagram.com/nshahster Follow Adam Pineless: https://www.instagram.com/adampineless Learn more about your ad choices. Visit megaphone.fm/adchoices
Alison Eakle is the EVP and Head of Creative Development at Shondaland. We discuss how imagining movie posters makes her a better creative exec, being a co-EP on Netflix's #1 show Bridgerton, why she's racked up so many recent promotions, and being part of new Hollywood's most groundbreaking streamer partnerships. Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up linkLearn more about our market research and executive advisory: RockWater websiteFollow The Come Up on Twitter: @TCUpodEmail us: tcupod@wearerockwater.com---EPISODE TRANSCRIPT: Chris Erwin:Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders. Alison Eakle:I'll never forget there was... The current assistant had put out a job posting. And how this works in Hollywood is you'll see jobs on things called tracking boards or emailed chains, but they always say, "No phone calls, please. Just email your resume." Right? And I was like, "I'm going to call him." And I did. And I just called him and I was like, "Look, I did not come up through the agency feed. I don't have the required experience, but I swear to God the desk I'm on is harder than any agency desk you can imagine. And I'll tell you why if you meet me for like 15 minutes." So we did. We literally met in the middle of the lot at Paramount. He was like, "You know what? I think my boss would like you." Chris Erwin:This week's episode features Alison Eakle, the EVP and Head of Creative Development at Shondaland. Alison grew up on the Jersey shore, actually my same hometown. She loved the arts since an early age, traveling to New York City for auditions as a young teenager, but she was planning to give it all up at Georgetown for career in politics until she had a breakthrough moment in her screenwriting class. Alison went on to get her MFA at UT Austin and then had roles in some of the most exciting production houses in Hollywood, from Paramount Vantage to Columbia Pictures and working for Ellen DeGeneres. Then a serendipitous moment took her to Shondaland where her career has been on fire. Some highlights of our chat include how imagining movie posters makes her a better creative exec, being a co EP and Netflix is number one show bridging that where she's racked up so many recent promotions and being part of new Hollywood's most groundbreaking streamer partnerships. All right, let's get into it. Alison, thanks for being on the podcast. Alison Eakle:Thanks for having me, Chris Erwin Chris Erwin:Very well, Alison Eakle. We got some history between us. Alison Eakle:That's right. Chris Erwin:So let's go back a bit. Where did you grow up? What was your household like? Alison Eakle:So I grew up in Rumson, New Jersey, which is a bit of a towny suburb, as they say, in the Northern part of the Jersey shore obviously. Well, I grew up the only child of Wall Street parents. Parents who had met kind of working at Wall Street in the '70s at a time that I've heard many incredible stories about. And it's interesting because when I was eight, there was a big stock market crash. And my dad was all for Morgan Stanley and my mom inspired him to start their own company, a financial investment advisory firm called Eakle and Associates. And so it's interesting I haven't really thought about that a lot, but I did watch my dad face what is one of my worst fears, that idea of just suddenly everything kind of pulled out from underneath you and I watched them together kind of build something new. Chris Erwin:Did your parents both work for the company? Alison Eakle:Oh yeah. My mom was VP, he was president and basically it was just a three person operation. And my dad, he had clients that he would manage their portfolios, but he put out something called the Eakle Report every week and would have to find really creative ways to talk about the stock market, which Godspeed to him because I wouldn't touch it with a 10 foot pole. I have no idea how to talk about the stock market. My mom ran all the logistics, taught herself computers at that time and really brought her up to speed fast. And they had that company for a long time until their divorce, which I have no idea what role the company played in that, but they definitely had it for, it was over 10 years, really successful. So that's kind of like what I grew up in. And I was very privileged. I came from a place of a lot of privilege where I went to private school. Chris Erwin:RCDS? Alison Eakle:RCDS, Rumson Country Day School, big shout outs, still very loyal to that school, that little short brown stone church on the corner. Chris Erwin:Are you still involved with the RCDS community? Like I have the friends from school I'm still in touch with, but I'm not giving back or anything like that. Well, maybe I should rethink it. Alison Eakle:No, I am not as involved as I want to be. I did have like a strange fantasy that one summer I'd go back or one year I'd go back to my 20s and substitute teach there. I don't know where that came from but- Chris Erwin:On the theatrical program? Alison Eakle:Yeah, why not? I'll do so. I love a school play. I love that. I love something roughly adapted from children's literature into strange costumes and children sputtering around on a stage, but it was just such a surreal experience because it was so safe, so incredible. I feel like that experience really formed me even from kindergarten on. And it was across the street from Bruce Springsteen's house. So what a quintessential New Jersey experience really? Chris Erwin:Yeah. I remember walking down Bruce's driveway on Halloween. He always would give out like the supersize snicker bars. Alison Eakle:Yeah. And [inaudible 00:04:44]. Chris Erwin:It was always like, we got to go to Bruce's house then we'd go to Bon Jovi's house. That was like such a fun thing. Alison Eakle:Yeah. That's very dead on. I grew up there riding bikes to the beach, just walking around the neighborhood. They're a very arcade fire of the suburbs kind of existence, but with the modicum of real safety that I so appreciate now and also again realize how lucky I was in a lot of ways. Chris Erwin:So I have to ask, your parents are to business, it's just funny to hear that. I just recorded a podcast last week with Naomi Shah, the Founder of Meet Cute, it's a new romcom podcast network. And her parents started a technology business based out of Portland, Oregon. And so it's just funny that now like a week later I'm interviewing you and your parents started a business together as well. There is an entrepreneurship vein in your family. So was there a theme though about your interest in the arts that came from your parents or did that come separately? Alison Eakle:That was from really my aunt and uncle. And look, my mom was one of those people who did leave her job when she had me, but continued to have that kind of type A excel at anything she put her mind to it personality. She was somebody who played the organ. We had like a Hammond organ in our living room now that I think about it. She had interest in music and musicals and all of that thing and certainly was very supportive of the arts, but wasn't necessarily kind of ensconced in it. Whereas my aunt had been an actress since the day I was born, my uncle had been an agent at Theatrical Agent in New York, but also run his own company called Cornerstone up until he died. And so for me... And they were much younger than my parents. My mom is like 12 years older than my aunt. Alison Eakle:So they were this cool young aunt and uncle really ensconced in show business. They took me to my first Broadway play Les Miserables when I was 10. I felt incredibly like I had a model to look at of like what would a life in that business look like. And I definitely was born with the bug and loved trying to get the solo in school plays or whatever it was. And eventually my parents did let me act as a kid and tried to make a go of it professionally. And I was represented at a now defunct agency called J. Michael Bloom. Chris Erwin:What age is that, Alison? Alison Eakle:So this is like, by the time I'm actually wrapped I'm 13. So this is like '93, which is a very awkward age to be putting yourself out there. But for whatever reason, I was really into it and loved it and had some close calls. I got to do a callback in a room with James Ivory for Jefferson in Paris, a role that eventually went to Gwyneth Paltrow, which I think the better woman won. They aged it up and gave it to her, I remember, but it was such a cool experience too for a year. My parents were very anti stage parents. They were like, "Look, you clearly have some bit of talent in this and you really want to try it. We'll let you try it. But it's going to be for a small amount of time." It was only like maybe a year and a half, two years and then you really do have to go back and focus on like high school if it doesn't click, if there's not for me. And I only went out, I didn't go out for commercials. So it was sort of- Chris Erwin:Did you take time off from school at all for this? Alison Eakle:RCDS was really lenient in the sense that if I had to leave at three o'clock for like an audition in the city or to do a reading for an off-Broadway play or whatever it was, I could be flexible, but come close as I may have, I never got the big part that would have necessitated the on-set tutor. Chris Erwin:Did you feel at an early age, a clear interest in the arts and that, hey, this is going to be my career, this is where I'm going to be? Alison Eakle:I think if you look at my life in general too, and we'll talk about this, it's so funny because that clearly was always had such a strong pull that even when I tried to divert myself to more stable or a prestigious academically kind of bent careers, like politics and things like that, somehow it would just find me again and kind of pull me back to acting, writing, performing, creating, that side of things. Chris Erwin:So I think it's good that Gwyneth got the part because you've obviously had very special trajectory at Shondaland, you are exactly where you are meant to be. Alison Eakle:That is very reassuring to hear. And I do tell myself that sometimes. And I do get to still read parts at table reads occasionally at Shondaland, which is how I scratched that itch. Chris Erwin:So you're acting in your teams, you have some representation, you're going out on auditions, I just got to throw this out there from the RCDS memories, for some reason this is so ingrained in my brain. I remember taking the bus with you I think after school and then going down, I think if I remember correctly, it was a stone driveway, a gray stone driveway. It was a circle. The school bus would go down that and we would drop you off and your house, was it a gray house or a white house? Alison Eakle:Yeah. A gray house and white trim. It doesn't exist anymore. It was raised to the ground to build some other crazy mansion, but it was an adorable 1920s house. Four fireplaces when I think about it. Good God. Chris Erwin:Wow. One of my earliest memories that is definitely imprinted in my brain and I remember specifically from you, I think you were a year above me. Alison Eakle:That's kind. I'm three years older than you. I just loved to hang out with... Chris Erwin:Yeah. So that's what I was going to say is that you befriended myself and my twin brother, John, and you're always so kind to us on the bus. So you were very interesting. You just had interesting points of views on things and we picked that up at a pretty early age. Alison Eakle was at the light in my childhood, but it didn't stop there. So after RCDS, I left that school system I think around third grade and I went into the public school system as did some of our other friends. At RFH, I think that's where we were reunited in a Spanish class. You were a senior and I was a freshman, was that Parker's class or Von Handle? Who was that? Alison Eakle:Oh, maybe it was Von Handle actually, now that I think about it, but I couldn't remember her name. I just remember she had great hair, like a really perfect... So what did happen was I took French from third grade forward. And then in high school I had done the AP and I was like, I sort of want to start another language when I might have a chance of speaking on a daily basis. And so I started Spanish as a junior, but it was hilarious to be... It was my only experience of being the lone senior in a class full of freshmen. It was such a blast and such a different perspective on things at that point in my life. I was so happy to be in it with you. And it was Adam Sachs too. Chris Erwin:It was Adam Sachs. Maybe John Waters was in there. Alison Eakle:Yeah. Waters 100%. And we had to make a video. I'll never forget this. We had to make a video project for the class. I forget who else was on my team, but there was like a surfer kid named Ryan. And we stormed at his house and I was just like, I'm 18 years old at this point just making a weird Spanish video with a bunch of freshmen in it, but it was great. I felt like I really loved that experience. Chris Erwin:Yeah. Very on theme again, a little bit older hanging out with the younger kids, we enjoyed it. There's something in the water, I think from like the Rumson Monmouth County area for Hollywood, because it's a bunch of people from the East Coast, but then Adam Sachs is running Team Coco, Conan O'Brien, you Andy Redmond running Tornante under Michael Eisner, you're at Shondaland doing a thing, Matt Warshauer another friend is a writer and- Alison Eakle:A really talented writer. Chris Erwin:Yeah. Impressive creator. And then I'm trying to do my thing at RockWater in New Media. So there's a crew of us out here together. Alison Eakle:It was probably the biggest surprise to me when I got here is how many people from growing up in New Jersey are out here, both from that experience, the experience we shared, but also somehow or another, we convinced a lot of people to leave New York when we first came out here in the mid 2000s. And we have a really... I always thought it would be kind of my film school crew that would, and there's a lot of them, the Austin Kids out here too, Austin, Texas, but tons of Jersey people. Chris Erwin:So after high school, the arts theme continues. You go to Georgetown, did you run a TV station there? Alison Eakle:Yeah. Well, it's so funny. I went there, again, trying to do like the sensible thing. I was like, I'm going to be in politics and urban development. And I had a real tracy flick then to me of like, I'm going to be the mayor of the city. And then I got into those classes and was sort of put off by the approach that the other students had to government and the idea that everybody was obviously in this kind of self aggrandized way. And I realized, oh, that's not maybe my jam. I'm not here to prove how much I know about how many congressmen are from which districts or what have you. I really wanted to affect change on a local level. Of course, part of its insane ambition. I don't think anyone decides to go into politics without being a little amped up about that and being like, I think I'm pretty great. Alison Eakle:I absolutely had that threat, but I felt so kind of outpaced by my classmates in terms of their ambition and I started to question if it was for me. And then weirdly enough, it was a sophomore class, a screenwriting class I took with a professor named John Glavin. And at that time, he had mentored Jonah Nolan who at that point had made Memento with his brother and suddenly I had, yet again, a model to look at him like, oh, somebody in a class just like this with this man as their professor broke through. Right? Obviously he has incredible talent. And that stuff can't be taught, but it was like suddenly I could at least see a path sort of. That same year, I think my sophomore year Georgetown University Television, the finest closer television channel in the land was starting on campus, and I realized, oh, that seems like fun. Alison Eakle:And my first show that I produced and sometimes hosted with Aaron Cocce and Brian Walsh, was it called G Talk Live? And I even forget all that I did. It was sort of a running gun, all hands on deck, but it's like a live call-in show, a talk show, panel show for the campus. And I'll never forget they were like, "Alison, do you want to host a very special episode?" And I said, "Of course, I do." About one of the most pressing topics out there, Dawson's Creek. So that was my big contribution, but I loved it. And I stayed with the television station all three years. And at my senior year, we sponsored like a film festival and the films were incredible. And you think back it was... I looked at a program I'd kept from maybe six years ago when I was moving and it's like, Zal Batmangli, creator of The OA along with Brit Marling, the two of them had made one of the shorts and contention and Mike Cahill and Brit Marling had also collaborated in a way that would pre-stage their collaborations on another earth. Alison Eakle:And it was kind of incredible because I look back and I see that drive. I see all of these people who actually were trying to carve out a space at a school maybe not known for people who are going to forge a path in TV and film doing so, but also it was like Mike Birbiglia and Nick Kroll, John Mulaney were all my contemporaries as well. So also seeing a real comedy scene evolve, I feel like again, very lucky and they're at the right time in terms of it was in the zeitgeists of again, getting to look at people really trying to forge that path in a way that I had not seen before. Chris Erwin:And then you felt, I think, empowered. It's like, I can do this. Like that screen writing class was a spark for you. It's like, fine, this is what I'm going to pursue. I came here for political science and different reasons, but that's now changed. Alison Eakle:Yeah. I'm so glad I decided to try it and listen. And again, at that point I'd let go of the acting thing, even though I would still occasionally act in like one act plays that friends would write or things like that. But I do think the acting informed the love of writing, which in turn, all of that feeds the work that I do now, essentially because I think as a creative executive, I do look at everything through the lens of, okay, I know what it's like to sit and stare at a blank page now with that cursor blinking and understanding kind of how do you generate something from nothing, how do you riff on ideas to try to get through a piece of writer's block, all of that. Alison Eakle:But I also approach things in terms of like, when I read a script, I do think to myself, do I want to play that role? Because I know that if I have that instinct of like, oh my God, I wish I want to say these words, I wish I could play that part, you're onto something at that point. That is a really good sign that somebody has created something worth making. Chris Erwin:Because you have an acting background, you can empathize with the words on the page and you could have a vision for how the words will manifest. Alison Eakle:It's almost like first, it's a different way that informs decision-making, right? Because in terms of creatively, the big question is like, what do you love enough that you would actually spend years of your life working on? And I think, again, that's one thing that goes, I can really appreciate when a piece of writing is going to appeal to an actor. Like in this business too, so much of it is who's going to fill this role, especially in TV so often if you're not going with an already established huge star, you need to find a person who can really become that role. Especially when there's a breakout hit and an actor has really been a part of creating that role with the writer, that follows them for the rest of their life. People always think of them in some ways as that person. Alison Eakle:So I do try to think of like, are there iconic roles in this that somebody would really dig into that would get me excited that way? And similarly, actually the writing piece of it comes into mind too, because if I read a pilot or something, but I found something worth pursuing and talking about it, if my head's already like, oh my God, I can see episodes, I know what I'd want to watch and want to see in the show, so that's the writer part of me thinking like, oh my God, if I had to pitch ideas for it, I could, that's really promising. So it's definitely stuff that that background I think does inform the work I do. Chris Erwin:Got it. As I'm listening to you, Alison, I'm hearing the passion come out from you. So I think you said you no longer act, but you really enjoy the table reads that you do with the Shondaland team. Do you think that there might be a future where you might see a script and you're inspired to be like, "You know what? I want to go do a one woman show. I'm going to join a small private troop." Is that something that either maybe you're doing now or that's like seated in your brain? Alison Eakle:It's something that I still do for friends. Like we'll still do writer's table reads together and things like that. I don't think I would rule out the idea of doing some kind of acting with friends on a project. I don't think it's going to be generated by me. I don't think I'm going to be the one to push it forward, but I think that if an opportunity presented itself, it would be really fun. And I actually love the idea of like voiceover, that idea of doing that kind of work too, because I give real actors steeped in their craft so much credit because the way you make yourself so vulnerable reading at a table read or doing a piece of voiceover where I can kind of hide behind, not be on camera and not be seen, that's more appealing to me now than leaving it all on the stage every night or really exposing myself fully on a show or a film and just emotionally, physically all of these things. I think that stuff's incredibly scary and every time I see actors go for it, I'm just standing out. Chris Erwin:Shondaland launched an audio business and maybe scripted audio is in your future. You could do some of that. You just- Alison Eakle:I'm going to ask Sandy Bailey if I can audition for some of those pieces. That's right. Chris Erwin:All right, cool. I want to flow into your early career, but so after Georgetown, you end up getting your MFA at UT Austin. So from there I think you go to New York for around six months and then you transition to LA if that's right. Tell us quickly, what was that journey from being at UT Austin, one or two key themes from that and then the beginning of your journey in Hollywood thereafter? Alison Eakle:I just was interviewed about my time at UT Austin. And I think the thing that's so crazy about it, that was a big takeaway was do not let your program define you because when I got there, it was just an MA screenwriting program. It became an MFA screenwriting program. But I think there was this kind of a mentality sometimes like we were the weird step-kids of like the film program, but also the really prestigious writing, the James Michener program that is for like novelists, poets, playwrights. So it's like a multi-disciplinary incredibly competitive workshop. Two years, they pay you. It was easy sometimes to feel a little less than, but then as time got going and I just fell in love with a couple of professors, I started like working on short films with people. I was a TA. Speaking of hanging out with younger kids and being a TA as a grad student, I can't tell you how many of my former students are also out here killing it and just absolutely running shit. Alison Eakle:And it blows my mind that I ever thought I could teach them anything like run indie film divisions of agencies. I really did start to just make my experience what I thought it could be as opposed to just be like, well, I'm just an MFA screen writing student. It was great. It was a great experience. I lived with law students instead. So that kind of exposed me to a whole different way of experiencing UT. They worked hard in the party tag, Chris, I will say that. That was my Austin experience. And I wound up working for Burnt Orange Productions, which is this company that had like a really cool experiment at hand where they were making low budget indie features like one was Elvis and Annabelle, starring a very young Blake Lively and Max Minghella. And that's the one, when I was there, they were making. Chris Erwin:So then thereafter, did you have a more specific lane of knowing where you wanted to go and what exactly you were going to do? How does that get you to, I think, was a pretty transformational role, which was at Paramount Vantage. Alison Eakle:It's so funny, but I really thought I was going to just be a screenwriter. My best friend, Ashley, who is now a show runner in her own right with her husband, she was finishing film school at Columbia. So the only reason I did that six months stint in New York was because A, growing up in Jersey and looking at New York is like the city. It just felt like I have to live in New York at some point. And so many of my good friends are there, I just want to have that experience. So I thought I might stay, that there might be a way to make it work, but New York is hard and expensive and it's even more so now an impossible place to live. But even in 2006, it's like, I'd worked Monday through Friday as like an assistant in an advertising agency and then Saturdays and Sundays, I would like go to Bronx Science and other schools in the city to teach SAT prep. Alison Eakle:So I was truly working seven days a week and still hardly getting by and I didn't even have to pay rent because I was just crashing with my friend. Her boyfriend, now husband, had moved out to LA in kind of October of '06 and we started processing and thinking about it could we really make this trip? I'm like, could I really break my mother's heart and move across the country? And eventually realized that if this is really what we wanted to do was to be screenwriters, it really did feel like we had to be in LA. And so we did it together with her two cats and her two goldfish and a Toyota Corolla. Chris Erwin:Two women, two cats, two goldfish, two Corollas. Alison Eakle:Yeah. Two of everything. One of the cats shit himself as we were crossing Arkansas. And there was a very uncomfortable gas station interaction with some locals and that cat and trying to get that cat out of the carrier of the car, but look, all worth it. The two fish died immediately when we put them in LA water, a very foreboding omen. New York was just, I knew in some way I wanted to get a chance to have an adventure with Ashley, collaborate with her potentially and we wound up moving out to LA together. Chris Erwin:Similar to you, after graduating from school in Boston, I was like, "Yeah, I got to go to New York." That's like what... You're in the tri-state area, big exciting visions. And then the fact that I can go down to the shore and see my family on like an hour train ride or the ferry that had just started to emerge. And I got stuck there for five years in finance. So you only got stuck for six months, I probably took like 10 years off my life doing finance in New York City. But you got out and so you make the move, you get to LA and then you end up at Paramount Vantage and you do a few things before that. Alison Eakle:And one really formative job. So basically I get there, I go to a temp agency my show business actors aunt had connected me with and I'm like, "Let me do a typing test. Let me show you I can use Excel." And I got a job that was temp to perm, potentially assisting a woman named Nancy Gallagher, who was an EVP of marketing at Paramount Pictures. And this woman was like close personal friends with Steven Spielberg and Joel Schumacher and Tom Cruise. Like she had done marketing campaigns for movies that had shaped my teen years, like Clueless and Titanic. Like I lost my mind when I realized really the impact she had had. She was also incredibly old-school, did not use a computer at the time. It was a kind of a wild experience. I would be there 8:00 AM to 8:00 PM. I would never leave the desk. I would take dictation. I would read her an email she got. She would dictate an answer back to me and I would type it back to the person. Chris Erwin:This is 2007? Alison Eakle:Oh yeah, don't worry about it, Chris. But she was incredible. I mean, she was an incredible talent. She just was sort of like had not kind of embraced that part of the job and was just deep in the creative. I mean, again, I got to meet so many impactful, incredible filmmakers, like Calvin Kennedy, we had four movies that we're marketing. It was a real learning curve for the almost two years I did it. And that classic, first Hollywood job, like don't screw up that phone call from Scott Rudin or whatever it is. Like there were those moments consistently. And I was scared out of my wits until I wasn't. And eventually I was just like, I would see the kids in their suits come in from Yale to take my job since I was just a temp and interview and I was like, "No, no, no, no, fuck it. I'm going to keep this job." It almost became like a challenge to myself. Alison Eakle:And I think being able to stick it out and succeed there, even though I didn't want to do marketing, and on that desk is where I realized I never have time to write and I'm never making time. And people who really want to be writers, they make time. They get up at 6:00 AM and write for two hours before their desk job. And I was not doing that. So I just realized I think I found out there was a thing called development, which is basically what I loved about writing most was workshops like working with writers, not being the writer and started to try to think about how to make that transition. Chris Erwin:Got it. Look, I hear this from a lot of people who work at the agencies like pretty early on is that it's really exciting in the beginning, but it's also painful, the work, the stress, a lot of bad bosses, it turns people out and they leave Hollywood. But when you were there, did it feel like you're just getting more excited, but you're like, but I'm not in the role that I want. Like what you just described as like, I want to get into development. So I feel good about the industry, this is hard, but the stars in my eyes, they're still real and they're not going away. Is that right? Alison Eakle:Yes. I think I am at some level, again, like a pragmatist. There's always competing parts, right? There's the creative and the pragmatist and the pragmatists was like, you have a job that pays really well in a business that doesn't, you have overtime, you have health insurance, I was just like, keep doing this. And again, I love the challenge of a professor or a boss that's incredibly difficult to impress. So I love that challenge. And I learned a ton because honestly the biggest lesson of marketing is like, don't create something you don't know how to approach an audience with. You need to know who this movie or this show is for and obviously there's always a pleasant surprise when it kind of broadens out past that, but that was really drilled and it's like, what does the poster look like? Alison Eakle:Because we would get scripts and movies that we had to market. And we would look at each other what is this about? How did you sell this movie? And I will not name names, but it was incredible to see it from that other end. And that was the boss. She was incredible in teaching me like Alison, as an assistant in Hollywood, your job is to assume no one else is doing their job correctly, which is a terrible place to live for a long time in terms of that is so fear-based. But it is also a way to I learned how to anticipate what could go wrong or how to kind of shore up and idiot proof certain processes in a way that I do things still serves me to today. Chris Erwin:Hey listeners, this is Chris Irwin, your host of The Come Up. I have a quick ask for you. If you dig what we're putting down, if you like the show, if you like our guests, it would really mean a lot if you can give us a rating wherever you listen to our show. It helps other people discover our work and it also really supports what we do here. All right. That's it everybody, let's get back to the interview. Two points that I think are interesting. Alison, you described as being able to anticipate what could go wrong or sit at corners, we had Chas Lacaillade interviewed on this podcast, he now runs a digital talent management company called BottleRocket, but he said the same exact thing he was at ICM. He's like, "The one takeaway I have from that is you can always anticipate what's going to go wrong in a deal, a conversation, a client meeting," and he found that very valuable. Chris Erwin:The second thing I think that you said, Alison, that I really like is how to market and how to approach an audience. So I think today where media has changed, where they used to be fixed supply, if you can get theatrical distribution, you're going to win. If you're going to get on like a TV network, you're going to win. But with the internet, there is so much content out there even if you're like putting up content on Netflix or you're putting up content on YouTube or in some like digital, native way, your content has to stand down. And the marketing campaign that wraps the actual content itself, how you speak and engage and excite your audience, that is where the winners are today. So the fact that you have that lens from your history, I think is really interesting. Alison Eakle:You put it better than I ever could, but that all tracks. Yes, that feels right. Chris Erwin:So you realize you're not having the amount of time you need for writing, so you've got to change it up. So where do you go? Alison Eakle:I saw a job opportunity to assist the director of production and development at Paramount Vantage. What I'll never forget there was the current assistant had put out a job posting and how this works in Hollywood, for anyone who's listening and doesn't know, is you'll see jobs on things called tracking boards or emailed chains basically. But they always say, "No phone calls, please. Do not call me. Just email your resume." Right? And I was like, okay, this job is on the same lot, I'm going to call him. And I did. And he was so incredibly lovely. Colin Conley, he's still in the business, an incredible manager. And I just called him. And I was like, "Look, I did not come up through the agency. I don't have the required experience, but I swear to God, the desk I'm on is harder than any agency desk you can imagine. And I'll tell you why if you meet me for like 15 minutes." Alison Eakle:So we did, we literally met in the middle of the lot at Paramount. And he was like, "You know what? I think my boss would like you." And he was leaving to go work at the Sundance Institute, fucking cool as hell. And I tried not to be too intimidated. And I met his boss and loved her. And the only weird thing about that experience was when I did get the job, three weeks into it, most of Paramount Vantage was let go. They were downsizing all indie studios at that point. And I was like, oh my God, I just took a pay cut and a huge risk to take this job and now I'm going to get fired. That was all that went through my head is like, we're all going to get laid off, but I don't know what happened, but for eight months, some of us still hung on. Alison Eakle:And I learned so much about future film development from my boss, Rachel. And then we were all let go. Then it really did. The hammer came down in July of 2009. John Lynch left as the head of the studio of Vantage was done. And another colleague of mine who used to be at Vantage got me my next job just assisting a production exec at Sony Pictures, Elizabeth Kentiling, who was incredible. And the experiences were so different because at Vantage, I learned a ton about development, but we never got to make anything because essentially it was like, you already saw the writing on the wall. You knew it was only a matter of time to some extent that you were going to be shut down, which I've never had an experience like that since. It is sort of freeing, because I was just like, well, I'm going to learn and do as much as I can while I'm here. Alison Eakle:And then at Sony, it was the opposite where it was like, there was development happening on scripts so I was there, but my boss was making movies. Like I always watched her oversee Social Network and Girl With the Dragon Tattoo and got really a firsthand view of like how that side of things works when stuff is going. So it was incredibly valuable, but the whole time I'm sitting there thinking, okay, I'm still an assistant, I'm 30... How old was I at that point? Probably 31. Again, wasn't acting, wasn't writing, wasn't really an exec. I would go to drinks with other assistants and them not knowing how old I was would be like, "Oh man, if I'm still an assistant at 30, kill me." Chris Erwin:It's interesting you're saying this because I was reading an interview that was done with you. Asked like what's the worst advice that you can receive or that you have received? And you said something along the lines like, oh, if you're like an assistant or haven't figured out your career in Hollywood by the time you're 30, it's over. And that's BS. That's not true. And so I think this is clearly where that's coming from. Alison Eakle:Oh yeah. And trust me in the moment I was like, maybe it is true. Like I'm not impervious to insecurities. 100% I was like, I've given all this up, I've left my family, I've moved to LA, did I make a terrible choice? Is this right? But there is such a thing where you just got to stick it out and you keep learning and try to keep growing and then the next opportunity will find you. I totally flunked out on my first creative executive interview in the Future World. And I just was like, oh man, this other junior exec at the movie studio got me this opportunity and I just said stupid shit and I blew it. But then a friend of mine from my Paramount Vantage days, a friend who had worked at Comedy Central while we were doing the Comedy Central branded movies and I really loved, was like, "My old boss from Comedy Central is starting a company for Ellen Degenerates, would you ever want to go be the assistant/exec?" Alison Eakle:And it was primarily television, both scripted and unscripted, not movies, not the big sexy thing at that time that I was still like, no, no, no, you got to work in movies. But I was like, I fucking love television. I raised myself on television. Let me tell you, I jumped at the chance. And again, I was still answering phones at that point technically, but I was like a coordinating manager. So I got to be in the meetings and watch how it happened and take meetings of my own. Chris Erwin:This is A Very Good Production, that's the name of the company? Alison Eakle:Yes. That's A Very Good Production. Chris Erwin:Okay. Alison Eakle:And look, I probably did that classic thing that I think a lot of women do where I didn't think I would feel ready to go from assistant to just exec. That is where I second guessed myself a bit. And so I loved that idea of like a hybrid opportunity, but I also couldn't have learned from anyone better than Lauren Carrao as we were building that company from the ground up with the deal at Warner Brothers. Chris Erwin:Got it. Wow. So Alison, I want to get into now your rise at Shondaland, a company that you joined back in 2013 and where you're still at today and interesting juxtaposition. So I interview a mix of technology and E-commerce, but also media executives on this podcast. A lot of the technology executives I interview, their career rise starts a lot earlier, right? It's like the difference. But in media, a lot of the people that I've interviewed, it takes a bit longer. You're joining Shondaland I think in your early 30s, but you've had an amazing run over the past almost a decade. So I'm curious, how did you first end up there? Alison Eakle:Truly going back to my doomed, but learned a lot moments of Paramount Vantage, it was my boss there, Rachel Eggebeen. She was the first kind of creative executive that Shonda and her longtime creative and producing partner, Betsy Beers, my other boss brought on and into the company when they'd had their deal through ABC. They'd been making Grey's Anatomy and Private Practice and a few other pilots that had knocked on to series. But I believe as Rachel came on board, they were making the Scandal pilot. They had expanded the company and around the time that I was ready to move on from a very good production in terms of trying to get kind of my first either producing credits or full exec job, whatever that next move was going to be for me, I reached out to Rachel and I said, "What do you think I should consider? You're one of my favorite bosses, favorite people, favorite friends, what do you think I should do?" Alison Eakle:And she said, "Well, interestingly, Shonda and Betsy are thinking about expanding the work they're doing and hiring another person. And your background in comedy could be incredibly useful and important part of the mix given they're starting to do more of that." When I came on board, they'd already been developing a pilot with Issa Rae, actually for ABC. Ultimately didn't move forward, but was one of my first experiences as an exc. It got to be me and Issa Rae in a room, sitting on the floor, working through a pilot and I will never forget it. And it was incredible. And I loved every second of working with her. Chris Erwin:Speaking of Issa Rae, so I joined the whole YouTube revolution in 2013. And I remember we were launching different like digitally native verticals. Issa Rae came in and pitched a show with her creative partner. Alison Eakle:Oh, no way. Chris Erwin:Yeah. Early days. And now look at her, she's a phenomenal. You shouldn't make a fuss. Alison Eakle:Talk about a rise. I feel silly calling what I've experienced duress in light of Issa. I mean, just and so earned and so deserve. Like with the pilot was called, I Hate LA Dudes. And that was very much my mindset while we were working on it. But I would meet my husband just a few months after we finished up with that and I reversed that decision. No, it was great to kind of come on board. And look, I was, again, nervous, that imposter syndrome thing is hard to shake. I'm like, it's my first executive job, I am a fan of these shows of Grey's Anatomy and Scandal. Scandal season one and like half of season two had aired when I started. And that jump is a big jump in Hollywood when you're first like really not answering the phones anymore. I didn't have an assistant, but I wasn't an assistant. Alison Eakle:And I got to develop like my first comedy from the ground up with these writers Petrossian Goldstein that came partly from like an original idea I had just by like being like, fuck, okay, what do I want to see in the world that I don't see? What do I want to watch on TV that's in my life and I don't see reflected? And we came up with this idea of what if your friend was dating someone terrible, just absolutely the worst. You wouldn't want to spend brunch with this person. And then they show up one day early in the dating and they're like, "We're having a baby." And I had pitched this idea of like, that would be the friend groups worst nightmare, but a lot of it would be not so much about that girl who kind of enters the group, but really about you and what you're going through emerging as a group of like 20 somethings into your 30s. Alison Eakle:And then when we pitched this idea to these other writers, they had had an idea of what had happened in their friend group, which is one of their really close friends had passed away. And that guy's parents had sort of become the parents of their friend group. And we wound up having this incredible meeting where we realized we could merge these ideas. And it was just one of those first experiences where Betsy and I were in the thick of it and I realized like, oh, this is it, this is what I wanted this to feel like and be like. I love the idea that I can have an idea, writers can make it better and bring their own experience to it and then I get to watch it just evolve. Alison Eakle:And it was such a well-received comedy pilot that at the very last minute we did not get to make it, but it was a great first experience in that first year at that company of like, A, I love this, B, I love why I'm working with on these projects and C, maybe I'm not terrible at it. Like that first moment you're like, oh, I should keep doing this. Which I think a lot of people don't talk about because I think you're supposed to pretend that you're just like a girl boss from day one and always had the confidence, but no, I mean, it truly took going through that first experience to be like, okay, I deserve to be in the room. Chris Erwin:Amazing. So very early on, everything felt right to you. This is the right team, this is the right role and did you get a sense that it's like, hey, this is a company I can be at for a really long time. Alison Eakle:I was like, hey, I hope they'll have me for a long time. Again, like even with the successes, I think there's always a moment where you're just like, what's the next thing I can do? Like I want to continue to earn this spot or earn their respect. And the other thing I just sort of lucked into was that at that same time that we were doing that comedy, we had six other drama projects in development, how it works as you sell ideas in pitches to the networks and then the writers write the scripts and around Christmas time, these networks were just in the network side, they would decide which ones they were actually going to shoot. And the one that they decided to shoot was How To Get Away With Murder. And so then even though my comedy pilot, that experience hadn't borne fruit in terms of being shot, I got to see that show be born and come to life. Alison Eakle:The other thing that happened in those first eight months I was there was that Rachel did leave Shondaland to go to another job at Fox 21, which is a studio. And again, I was terrified because the person who brought me in was gone and I was still getting my sea legs, but Betsy and Shonda were incredible. And I learned so much from them. And I got to all of a sudden just not limit myself to being like, hey, I'm the person who's here to do some comedy and I got to experience what it is to develop dramas and realized I loved that too. Chris Erwin:You mentioned it... Again I saw on an interview that you had like a handful of promotions within the first four to five years that you were there. Alison Eakle:Yes. Chris Erwin:So what did you feel that you were doing at the company that started to really stand out and have you get noticed? Alison Eakle:I was kind of the only one for a while. I feel like I don't know what I would necessarily pinpoint. I'd be interested to hear Betsy and Shonda say it. I think one of the things was not only did I have the things that I would get excited about and bring to the table, but I think that Shonda's excitement and Betsy's passion are really contagious. Right? I think very early on I realized, okay, they have fucking genius ideas. I can execute that. I can take that. I can run with it. I can get some progress going. I can find the writer. I can work on the vision of the writer. I also loved the fact that we had this incredible community of writers that had come up on all the Shondaland shows. So I think I really just threw myself fully into trying to make projects with them work and support them. Alison Eakle:And I think there's also a little bit of magic sometimes when taste and instincts lineup, the rest of it is sort of just to do the work, especially those early days. To this day, even after I've had a kid, which we'll talk about, I've never not worked on weekends, I've never not worked at night. Like even when I'm not working and I'm using air quotes, my brain is constantly going in terms of how to fix issues or how to approach strategically certain projects. And I think that they must have responded to it. Chris Erwin:Yeah. Because I think to you it was clear as it's not just work, this is a passion. It's like part of your essence. It's having like a creative mind wanting to support the creative community. I think like you were saying with Shonda and Betsy, you have this reputation where you could take an idea that they have and really nurture it and build it and make it even more special. So there's this trust that they're bestowing on you, but they really appreciate new ideas that you bring to the table. So then, okay, there's an exciting moment. You're there for around four years, 2017, then there's the big announcement that Shonda is leaving ABC for Netflix and what was reported to be, I think, the range is up to $150 million deal. What was that like? Was that something... Had you been working on that for a while? Was that something that you knew of? Was that something that was just dropped on you? What was that like to receive internally? Alison Eakle:I did know a little bit before the announcement came, I just was over the moon excited in terms of it being such a new learning opportunity for me, right? I know Shonda and Betsy had their excellent reasons for making that transition at that time when they did. Strictly speaking from my experience of it, I was just so interested in how different that could be, what restrictions would be lifted when you suddenly don't have to make television for network to fit that 42 minutes of a drama episode to kind of deal with broadcast standards and practices. But also just the idea that I think once we went to Netflix, it probably did also, at least in my opinion, as I spoke to people in the industry, it started to broaden their ideas of the kind of shows we made sometimes, sometimes not. Sometimes they'd still come to us and be like, "Here's Grey's Anatomy, but in a funeral home." Like they would still do that too, but there was a lot of people understanding that now we were going to do TV and movies. Alison Eakle:We could do comedies. We wanted to do genre. Like I think, especially by the time we were able to announce those first things we were working on kind of a year into the deal, it did make people understand that while they often thought of us in terms of, I will use the quote, sexy soap or serialize procedurals, the ambitions were so much bigger than that. And to get ready because we had a lot of things coming that you would not be able to do on network. And that was really liberating and exciting. Chris Erwin:Did everyone feel that same way? Was there anyone internal on the team or within your writer community that was like, "You know what? I want to work on network programming and going to a streamer is not a place I want to be." Alison Eakle:If that was happening, it was not something that I was privy to or that people were coming to talk to me about at all. Everybody was like, "I can't believe this. I'm so excited." And we're moving into new offices and all. It was just felt like a real thrum of excitement. And look, I think to this day, there are still writers who appreciate the consistency of a network job, but the whole business has changed. This is a conversation for another time in that residuals are not the same anymore. And there are so few shows like Grey's and Station 19 that can go that many episodes a season. Whereas writer you know you're booked kind of like August to April or whatever it is, I do think some writers probably miss that and will gravitate towards that kind of structure, that storytelling, all of that. But I didn't experience anyone being like, "Ooh, Netflix," at all. Chris Erwin:Okay. And maybe look, I think there was a lot of excitement at the moment. Was this announced right after Ryan Murphy's deal? I think he announced like a $300 million deal, was that- Alison Eakle:We were the first. Chris Erwin:You were the first. Alison Eakle:Shondaland was the first. Yeah. That was the first deal for Shondaland was the first of these big star producer deals. And I think Ryan Murphy, Kenya Barris, a few others came in like quick succession, but it was the first big announcement like this. Chris Erwin:Clearly it's working, right? So there's the big 2020 hit with Bridgerton. And then recent news, there's a re-up between Atlanta and Netflix are reported or confirmed or reported up to 400 million, but what was it like in that moment when Bridgerton which I think is the number one performing show on Netflix today, when that hit and your team started to get some of the success reporting, what was that feeling like? And were you involved in that show at all? Alison Eakle:Oh yeah. So I am a co-EP on the show and moving forward into seasons two, three, and four, I'll be working on it. It honestly was something where I still remember the day that Shonda was like, "There are these romance novels that are absolutely incredible. They would make a great show." I will be the first to admit I was like, "Romance novels, like grocery store paperback romance novels?" The genius that she is she's like, "Just read them. Just read one. Read The Duke and I." Which is the first book and is what season one is based on, the Simon and Daphne's story. And I read it in like one sitting, definitely started blushing about like 80 pages in for sure, but immediately I was like, oh, I get it. I get it. I understand the conceit of how this works for many seasons. I get why there's such a huge under-serviced fandom of this material. And they have not gotten to see some of their favorite stories brought to the screen and shot. Alison Eakle:It was so smart because she knew that people would clamor for that. And that audience had just not gotten to see those characters come to life, but also that there would be a broader reach. And also I think that it was such a surreal experience for me. I was incredibly pregnant. It was Christmas time. We had done post-production in COVID entirely from our homes remotely. Every music spotting session would be inimitable, Kris Bowers. Like all of it had been done remotely, all the posts. So it was like being in this kind of strange bubble and just sitting there as the holiday started just wondering how it would be received. And I don't think I could have ever anticipated what a mark on the culture it would have. Chris Erwin:I didn't even start thinking about the opportunity to romance space until Sarah Penna, who is one of the co-founders of the Big Frame where I was at right after school. And she had an idea that I think she's still working on with Lisa Berger called Frolic Media focused on, I think it's in a podcast network and digital video programming for female romcom romance enthusiast. And when she started telling me some of the numbers of how big this demo is, I was like hearing the success of Bridgerton, I am not surprised. So a new Netflix deal's announced and here's some exciting things like a focus of film, games, VR, branding, merchandising. There's a larger team from Bridgerton Ball that's coming up in November. So it's really extending your work streams and creating an audience experiences into a lot of new channels. Where is Shondaland today and where is it headed? Alison Eakle:The other side of the company that is the digital side, that is the podcast, the website, whatever shape and form this gaming and VR enterprise is going to take to it is incredibly exciting and I think a huge part of how my perspective on my job has shifted. And look, I've gotten to experience people often say like, "How have you been at a company for eight years?" And I was like, "This company is always evolving. The opportunities are always evolving. The work we're doing is always shifting and changing and growing." And it's part of why I was so excited to work with Shonda and Betsy in the beginning because I knew they had these bigger plans, right? World domination through incredible storytelling, very appealing, but I'm just really always trying to think to myself too synergy. Alison Eakle:Are there opportunities of things that we're working on that could translate to the podcast space or there could be a great story on the website about it and thinking more actively how do I talk to them about that and tell them about it before it's too far down the pike or vice versa, what are they working on that could be the next great show for Netflix or first documentary came out right before the holidays as well around Thanksgiving, Dance Dreams: Hot Chocolate Nutcracker about the life and legacy of Debbie Allen as seen through her kind of like planning and staging this incredible her version of the Nutcracker? Alison Eakle:So we have a real hunger to do unscripted, both doc series, lifestyle, reality shows, things like that, the right kind of thing for the right kind of audience, the thing that we think will appeal to our fans and the people who love our material, but also Inventing Ana is going to be out soon, which is Shonda's next show that she created based on the incredible cut article from Jessica Pressler, how Anna Delvey tricked New York's party people about the Soho grifter, who basically found a way to make all the finance bros in New York and all the art people and all the fancy pants people in New York who believed she was a German heiress. An incredible kind of fake it till you make it American dream story from a very slanted interesting perspective. Alison Eakle:So I'm really excited for that show to hit and to launch and for people to see that it's a limited. That's like the next big thing on top of the fact that we have announced through Bridgerton season four to really get to service the Bridgerton's children's love stories. We've got a lot of story to tell. And then Shonda's next project is a project based on the life of young Queen Charlotte, who obviously is someone we featured heavily in the Bridgerton series. So that's some of the scripted coming down the line. We do have feature films in development. We have a lot of different genre TV shows that I don't think people would be necessary... Again, always trying to broaden the idea of what people think of as a Shondaland show, which is just incredible unexpected storytelling that has an incredibly human lens. A lot of different things coming down. Chris Erwin:All this program is going to be exclusive to Netflix, is that right? Alison Eakle:Yes. Exclusively in Netflix. Chris Erwin:Looking at the Shondaland website yesterday, and I saw the 2017 partnership with Hearst where you've launched a lifestyle website. You have this January, 2020 audio partnership with iHeart, where I think you're creating companion content to promote some of your series, but also maybe seeding some new IP, which is definitely a theme that we talk a lot about here at RockWater. But these are divisions that are separate from your purview, but you want to collaborate and you want to work together. And I think that'd be an awesome thing to do more of in the future. I'd love to see that. Alison Eakle:Oh yeah. It's a top-down mentality the idea of like, no, no, no, you guys, you're not just making content for Netflix and you're not just making content for Hearst to iHeart, this is Shondaland. This is a united family of people figuring out how to tell stories best. Chris Erwin:Last question, Alison, before we get to the rapid fire round. So you are a mother of one who is five months old. Alison Eakle:Yes. Chris Erwin:When you say you work nights, you work weekends, how does that change with a kid at home not just in terms of like time capacity, but also just how you think about your programming and where you want content to go in the world considering that you're raising someone new in it? Alison Eakle:That's a great question. I think I'm so in it right now. It's all still so new. I don't know yet the impact it'll have on me. And look, animation both for adults and children is something we've talked about a lot and gotten excited about that kind of programming. I'll be honest, I binge-watched the Babysitters Club with that best friend, Ashley, who we moved out here from New York together. I think there's incredible content for kids. I don't think my brain has fully processed yet how having this child is going to impact my creative work, but I do think it has changed how I work and yes, I just have less time right now because every minute I'm not with him, I inevitably am wondering, am I missing it? Am I missing something? Right? But I also realize there's a lot of time that he sleeps, not in the beginning, but now there is. Alison Eakle:And it's interesting how I think I used to be a real... I do get up very early with him and I do do great work in the morning, I feel, but I've really also become that person who eight o'clock hits and I take a minute for myself, but I do think to myself, okay, I have quiet. I have a couple of hours of quiet before I hit the, hey, how am I going to use this time? So I think I've just gotten smarter about time management and realized that like I can be sitting there rocking my baby, playing out, what kind of thoughts or how we might re-break a pilot in my head. I've just gotten a little bit more nimble in terms of how I use the time I have. Chris Erwin:I like that. And kind of what you are saying, Alison, reminds me of like the classic high school Adagio. If you have a really busy schedule, like a bunch of high school sports and everything, it just forces you to be more productive to get your work done in the time that you have and you're better. And then second, I think it's this beautiful new moment in your life that's giving you incredible new fulfillment and appreciation for what matters and it's a shock of the system. And I think shocks and changes are good to see things in different ways and that's good for creativity. You've had an amazing rise, who knows where you're going to go? Alison Eakle:Who knows? Chris Erwin:I'll close this out a quick interjection for me before rapid fire. Alison, known you for a long time, but admittedly have not been in close touch in recent years. So it's been exciting that we can come together I think at a dinner that I threw a couple of years ago, but also through this podcast. And I think just hearing your story, what I love and what feels so special is I'm hearing that there was no fear of trying things, of experimenting, putting yourself out there and following your heart. There was moments where like, look, growing up in Rumson where we were, your parents from Wall Street, I ended up going to Wall Street. Like that's what I was inspired to do. And you, I think you said, "No, there's something else that I want to do and give it a go." And then you went to Georgetown, you thought you were going to go down the political science path, but then you had that amazing class and you went with that. You trusted your gut. Chris Erwin:And I think you being able to listen to yourself and set up a very exciting career for you and an ability to do programming that's really a meaningful impact on people's lives and look at the success of Bridgerton and more to come. So it's really fun to see this journey and reflect on it. And I can't wait until we do the second podcast, which is like on this next page. Alison Eakle:Well, thank you. And thank you for having me on too. And also right back at you, it's watching an evolution of a career that's not in Hollywood always fascinates me a lot more than even watching the stuff inside the industry. I love everything that you are doing and juggling right now too. Chris Erwin:Appreciate that. All right. So rapid fire. Here's the rules. Six questions, short answers. It could be maybe one sentence or maybe just one or two words. Do you understand the rules? Alison Eakle:I mean, I'm a wordy mofo, but I will try to keep it to the one sentence or the one word. Chris Erwin:Okay, here we go. Proudest life moment. Alison Eakle:Navigating the return to work after having my son and not absolutely losing my mind. Chris Erwin:Got it. What do you want to do less of in 2021. Alison Eakle:Judge people. Chris Erwin:What do you want to do more of? Alison Eakle:Acts of service. I feel like I got away from that during COVID. Yes, acts of service. Chris Erwin:I like that. One to two things drive your success. Alison Eakle:As you said, willingness to try things and to experiment. And I think also a willingness to really listen to people and figure out what they want. Chris Erwin:What is your advice for media execs going into the back half of this year and into 2022. Alison Eakle:Now that I have a kid and less time than ever, I'm all about essentialism. And I think people have to remember that sometimes less is more, less is more. That's what I'll say. See, trying to be shot. Private is the sour word. Chris Erwin:Saying less is more and trying to do it in short with fewer words. Got it. Considering your parents entreprene
On this week's episode of Inside Outside Innovation, we sit down with Naomi Shah, founder of the venture backed modern media company Meet Cute. Naomi and I talk about some of the innovations and trends in the world of audio and new media formats, as well as her insights for moving from the world of venture capital to becoming a founder. Let's get started.Inside Outside Innovation is the podcast to help you rethink, reset, and remix yourself and your organization. Each week, we'll bring you the latest innovators, entrepreneurs, and pioneering businesses, as well as the tools, tactics, and trends you'll need to thrive as a new innovator.Interview Transcript with Naomi Shah, Founder of the venture backed modern media company Meet CuteBrian Ardinger: Welcome to another episode of Inside Outside Innovation. I'm your host, Brian Ardinger and as always, we have another amazing guest. Today we have Naomi Shah. She is the founder of the venture backed modern media company called Meet Cute. Naomi Shah: Thank you. It's so nice to be here. Brian Ardinger: I'm excited to have you here on the show because you've got a hot new startup that we want to talk about. You've got to innovate a company, innovative story. So, what is meat cute? How did you come up with the idea to start a new media company at the age of 24? Naomi Shah: So, Meet Cute, just to start with, with what it is I do every day, is an entertainment brand. We make original scripted, romantic comedies. And these are audio stories that are completely written by a network of over 500 creators. Directed, produced, and voice acted professionally. And we distribute them on Apple Podcast, Spotify, wherever you get your audio. And really what we're trying to do with Meet Cute is show that you can create a lot of scripted content and create trust with an audience because of the consistency of how often you release the stories, the types of stories, and really become the best storytellers in original scripted content. Brian Ardinger: You've got an interesting background to go down that particular path. My understanding is you started out as a macro equities trader at Goldman Sachs. You studied mechanical engineering with a minor in human biology at Stanford. Then you just started working at Union Square Ventures. How did you go about kind of that diverse background to end up where you are at? Naomi Shah: It's a really good question. I actually will start even earlier than graduating from Stanford and that is when I was growing up, I saw both my parents working on a company together. My mom was the president. My dad was the vice president, and it was always part of our family dinners, our family vacations. We always heard about what they were working on. It was this like subliminal informal look into what it's like to run your own thing. To be a founder. And to manage people and to bring people along with the vision that you have. And I never really knew how that was going to play out in my life. But I did know from a young age that was impacting the way that I wanted to go to school, study, and then start my career. And so, at Stanford, I went in wanting to be a surgeon and I left with a mechanical engineering degree. And so that kind of explains why I was a mechanical engineering major with a minor in human biology.And what fascinated me about human biology and why I wanted to be a doctor in the first place is I was really interested in the research process. Like how you ask a question, how you create a research project to answer that question, how you're very analytical and then how you convince people to listen to what you have to say.And so, in high school, and actually in middle school, I ended up going down this path of working on a lot of research. Presenting it at a lot of conferences. So, I did a TED talk when I was 15 and it was my first foray into, wow, you can have an impact on the world, that's a lot bigger than the immediate community around you.Fast forward a few years, to your point, I went into finance. I was really excited about pattern recognition in public markets and how it affected trading decisions. But I really was looking for something a little bit more creative. I always felt like I had this creative side of my brain that I couldn't really exercise day to day at work.And that was because my resume was very technical. It was very based on engineering and data and math, but I loved creative writing and I loved storytelling. And that was something that I felt like was part of my personality that I couldn't bring to work every day. So, in venture capital, it gave me a look at how founders would kind of marry different skill sets together. Make that the foundation of how they run their company. And I was really excited about that whole process, but really hadn't seen myself as an operator just yet. But I spent a lot of time at USV, which is the venture capital firm I was at right after Goldman. Our company was focused on human wellbeing. So, what are things that we do for fun?And one of the things that we do for fun is we consume content. We read books; we listen to podcasts like this one. We go to concerts with our friends. And I realized that there was kind of a gap in the market where there wasn't a lot of original scripted stories being created in a really scalable way. Where venture investors felt comfortable taking that risk and investing in a company that was working on that problem.Instead, it felt like you had Hollywood investors that were used to taking out risk profile and venture investors were like, oh no, we only do software and product. And so, I wanted to find a way to bring those two things together, which I felt like there wasn't really a company working on that out there.And that led me to starting to come up with the business model for Meat Cute. At first, from the investment side of the table, where I was looking for that company to invest in. And eventually I took that leap of faith into founding and said, if we're not seeing this company out there, let's go be the ones to create it.Brian Ardinger: So, as you were in venture, kind of looking at particular companies, did you ever think that you were going to jump to the other side of the table or was it something that came about based on your interactions with founders and that? Naomi Shah: I think it was a little bit of both. I think it kind of goes back to growing up and seeing that that was possible. I did see my mom as a leader, and I knew that at some point I wanted to follow in my parents' footsteps in some capacity. Where it's you have an impact outside of just the immediate people that you touch. And I think that that's really what inspired me with founding is that you can have an impact on millions of millions of people who use your product or listen to your stories.And that was really exciting to me. Another thing that I'll say besides seeing my mom in a leadership position early on is that I'd always seen myself on this path of, okay, I'll go to school, I'll work for a few years and then I'll go back and get my MBA. And what I saw when I was in venture capital, Is that so much of the learning that comes along with founding is just natural.It's baked into the process of struggling with how to figure out HR and how to negotiate contracts and how to hire people and how to inspire people like that. And I thought, okay, like I always saw myself on this really traditional path where it felt like if I went to business school, I could do all of these things.And being at USV and interacting with these founders, I started to see a different path for myself, where I thought, I don't have to go down this, what I felt like was a safe path for me. And I could step off that path and do something a little bit different that felt riskier in the moment. But I knew that it was a risk worth taking because all of these people before me had done. And you just learn on the job and that's just part of the CEO gig.Brian Ardinger: Yeah, absolutely. You mentioned a little bit about experimentation and that. When you started Meet Cute, what was your initial thesis and then how has it pivoted or changed based on what you found out in the marketplace? Naomi Shah: It's so interesting how these like subtle pivot tap in, and sometimes you don't even realize that they're happening, but you're learning with every single day or every single story that you make. At first, we wanted to just test, can we make a 15-minute story in audio. No one had done that before in a way that you could start, tell, and end of story, in 15 minutes, in a cohesive way. Everyone is used to 90-minute films or 22-minute TV shows, but we wanted to do it in audio and bring people in and capture audiences to the point where people felt like they were listening to a movie in their ears.And we wrote our first story. Our head of development wrote the entire script. We found a producer to make it. And we put it out there in the world when we just started sharing it with our friends and family. And we said, hey, we're working on this thing. We'd love for you to listen to it and give us feedback.That was probably the moment where we were like, okay, we're doing this now. We actually have content out there in the world with our name on it. We have conviction in short form audio content. And then the next step for us became, okay, we know we can make one story. Can we make hundreds of stories? And so, to our investors, we said, our goal for the next year is really to prove that we can make stories at scale.Anyone can make one story if they put their mind to it. But we want to tell hundreds of these stories consistently and give people something to look forward to every single day. And so that was kind of like this subtle change in the way that we thought about ourselves, where we no longer were just proving the idea of storytelling. We were now proving storytelling at scale. So, the next challenge for us became, can we grow a creator network, large enough to tell so many diverse stories within this set container. And for us, our container was we were audio only. So, we had to engage an audience without any visuals. We wanted to tell 15-minute stories. We found that a 15-minute story broken up into five three-minute chapters, really engaged people and people wouldn't leave in the middle of the story. They would stay until the end. And then finally, as we were making so many diverse stories, we learned that there were certain categories of stories or certain techniques that we could use to engage audiences even more. So, with every story that we put out there, we captured listening data, engagement data, and use that to turn it into the cycle where it fueled our development. So now we were taking our learnings from the stories that we'd already put out there and pulling it back into development and making more of those stories.The idea is we're no longer just a hit driven company where we're making all the decisions. Our listeners are the ones that are teaching us about what's right, and what's wrong. And so today to bring it to present day, what we're working on is scaling this storytelling engine, this incubator to millions of listeners, to get more and more feedback on our stories and then make each story better. And that's really towards that goal of becoming the official source of romantic comedies, the best storytellers out there. That's what we think sets us apart. Brian Ardinger: I'm curious, how much did you look back to old technologies like radio and the old radio shows of the past? We've kind of come full circle in some ways. Obviously with different types of distribution models and that. But talk about what did you learn and take from the past and how are you evolving that into the current day.Naomi Shah: I think radio plays are one of the best analogies for Meet Cute. Some of our listeners, you know, even though they're listening to us on podcast apps, they're like this doesn't really sound like what I imagine a podcast to be. Where podcasts are generally conversational, and they're more interview based, or news based. We're really taking that older analogy of taking a radio play and turning it into something that people in the digital era can consume on whatever platform they're on, making it super accessible to people whenever and wherever they want a story. But to your point, there are so many historical analogies that this works and that consistent storytelling in a tight format is what people actually crave. Another really good example of it is you look at pop music where every single pop song is about three minutes long. And there's a reason for that because not to go too far into this rabbit hole, but when records transitioned to the 45 RPM record, there was only enough room on that physical record for three minutes of music.And what that meant is that as you created a cheaper way to make records, you also needed to fit the content into that physical constraint. And so, it's interesting because people relisten to music over and over again, because it's only three minutes. And so, you listened to an Ellie Goulding song or Lady Gaga song on repeat, and you don't feel like you're wasting your time. But that behavior hasn't really translated into audio storytelling yet.And so, by changing our format to be something that we know works. With repeat listening, we found that actually our listeners keep coming back to Meet Cute stories and tuning into one chapter that they resonated with or the happily ever after, or the Meet Cute moment, in the same way that they would listen to pop songs.And so, they think that it's really fun to say let's build a next generation of storytelling, but let's look backwards at what's worked and what's engaged audiences to do that. Last example, P & G invented the soap opera literally to sell soap. And it was this really interesting tool for branded content that didn't feel super on the nose as an advertising tool. It was a story. It was something you could escape into. And I think that that's a really interesting analogy for Meet Cute. We're we're trying to create escapism and that can be a vehicle for so many things. Like the message, like a social message, or it could be a vehicle for a brand to talk about what's important to them. But through the context of a story, which is a lot more emotional than a pure advertisement, or like the news cycles. Brian Ardinger: P & G built itself on that soap opera platform and change the way they sold soap and became a massive company around it. So, talk about your business model and is it more of the traditional advertising model? What are you seeing and what kind of expectations do you have for the future? Naomi Shah: Yes. So, I think we're in a really unique position because we see ourselves as the intersection of technology and Hollywood. So, technology and media, let's put it that way. Where on the technology side, we'd love to test business models, like let's create an engaged community that cares about this content and wants more access to exclusive content and create opportunities to deepen that relationship with the community that we're building. So, we're using things like. Let's engage people with shoulder content and other podcast feeds and exclusive interviews with guests. And then let's release more content in a subscription form. We just launched on apple podcast subscriptions, which is the tried and true business model on the technology side. On the media side, advertising to your point is an incredible way to be able to bring other companies and other brands into the mix, into the storytelling process. And so that's something we're definitely exploring. We're also exploring how do we engage with our communities outside of audio? So we've gotten a lot of interest from production companies and streaming platforms to start bringing this content into video and licensing our audio to other platforms that need more content. Because while we love being the sole distributor of our content. We realized that there is constantly a lack of content in the world. People always need to tell more stories. And so we can be that source of stories for other people. And so I love it because that really allows us to say let's form a relationship directly with our listeners and our audiences and be that direct to consumer entertainment company. But we don't have to stop working on creating stories for the industry and bringing our stories to audiences in ways that Meet Cute might not be the right platform for. For example, we're not a full in-house video production studio. So we want to partner with the right people there to tell our stories in the best way possible for video production as well.Brian Ardinger: Well, you brought up video, you know, what made you decide that we're going to start tackling the audio format first versus new platforms like Tik TOK or YouTube, that seemed to be getting a lot of traction because of the video format. Naomi Shah: So, audio, what I love about it is that it's such a unique format that has the constraint built in where you can't see the characters. And at first, we were like, oh, that's really tough. It's hard to engage without seeing the characters. But that's just because people haven't done it before. And what we're trying to do is really create more intimate connections with characters and plots and narrative arcs, where people start to visualize the stories in their head.So, if like the main character Natalie goes on vacation, we want the person listening, the audience member, to say, oh, what was my last vacation? Like, let me put myself in Natalie shoes and it becomes a very intimate experience. And I think audio is an incredible way to engage in a deeper way with listeners and really have them be a part of the storytelling themselves.The other thing is audio super accessible. So, you don't need to sit down and watch something. You don't need to take time out of your day. It can really go along with you in whatever you're doing. So, we have found that our audiences actually don't listen to Meet Cutes in the traditional entertainment viewing times.Meet Cutes are consumed throughout the day from like 9:00 AM to 11:00 AM, when you're getting ready for school, getting ready to walk to your classes, getting ready to get lunch ready for your kids. These are the times that people really incorporate Meet Cutes into their daily routine. It almost feels like a meditation or an escape because it's so consistent. It's so predictable, you know exactly what you're going to get at the end of it. So, it's been this really interesting shift in what we thought entertainment behavior was or entertainment consumption was, where we're seeing people develop new habits because they haven't had cinema in audio before. And we wanted to start to push back on assumptions about what that looks like and create new behaviors around it.Brian Ardinger: As a founder, I always like to get founders opinions and insights into what recommendations can you help other folks who are out there, whether they're within a corporation, trying to spin up a new idea or an entrepreneur. What are some best practices, resources, or advice that you would recommend for folks trying to get off the ground?Naomi Shah: Great question. And I relied on so many people that came before me for advice. I would say, getting off the ground relies so heavily on conviction in your idea and standing by your idea in the face of other people telling you, I think you should do it this way, or I think you should do it that way. While it's so important to take advice from people. If you are not certain in what you want to build and the vision for your company or your project or your idea, I think it's really easy to be taken off track and to do things in a way that's already been done before. And that's not the reason that you go into founding, you go into founding to do something that no one has done before.And so actually through the fundraising process, because I just went through that in the pandemic, I learned that in meeting hundreds of really smart people, you have so many opinions coming to you every day. And it's really important to like take time, block off your calendar and like reflect on what you're hearing, because some of those things will actually help you shape your vision for the company.And you have to filter out the noise because there are going to be conflicting opinions that might not be the vision for your company. And it's really important to take time to reflect on that. Otherwise, you could find yourself in a completely different place that you didn't want to end up. So, I think having conviction is probably the number one piece of advice.And the second thing is finding people who are going to support you no matter what. I think that can be in the form of team members, it can be in the form of investors, can be in the form of people outside of your company who are your personal board of investors. Without those people, sometimes founding can be really lonely and really a little bit isolating. And I think that with those people, you find that you have sounding boards or people who will tell you, okay, you don't need to overthink that, focus on this instead. Having those people in your life makes, makes you feel like you're not alone on this journey as you're like climbing up the mountain and trying to figure out what this vision is for five years for the future or 10 years into the future. So, I would say people and having conviction are probably the two most important building blocks in the early stage. For More InformationBrian Ardinger: Oh, they're fantastic building blocks. And I want to really thank you for coming on Inside Outside Innovation, telling your story and giving some focus, some insight in what it takes to really do something innovative. So, thank you for being on the show. If people want to find out more about yourself or Meet Cute, what's the best way to do that? Naomi Shah: So great to be here. Loved, loved this conversation. Finding out more about Meet Cute, were on every social platform. So, Instagram, Twitter, Tik-Tok. And the best way to learn about what we're doing is to tune in to some of our stories on any podcast platform, where you listen. Subscribe on apple podcasts.I am also super available to talk about anything entrepreneurship, business related, entertainment, podcasts, and you can find me on Twitter or on LinkedIn as well. Just feel free to DM me. Brian Ardinger: Naomi, thank you again for being on Inside Outside Innovation. Look forward to continuing the conversation and best of luck in the future for you.Naomi Shah: Thank you so much, Brian, Brian Ardinger: That's it for another episode of Inside Outside Innovation. If you want to learn more about our team, our content, our services, check out InsideOutside.io or follow us on Twitter @theIOpodcast or @Ardinger. Until next time, go out and innovate.FREE INNOVATION NEWSLETTER & TOOLSGet the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HEREYou can also search every Inside Outside Innovation Podcast by Topic and Company. For more innovations resources, check out IO's Innovation Article Database, Innovation Tools Database, Innovation Book Database, and Innovation Video Database.
On this week's episode of Inside Outside Innovation, we sit down with Naomi Shah, founder of the venture backed modern media company Meet Cute. Naomi and I talk about some of the innovations and trends in the world of audio and new media formats, as well as her insights for moving from the world of venture capital to becoming a founder. Let's get started.Inside Outside Innovation is the podcast to help you rethink, reset, and remix yourself and your organization. Each week, we'll bring you the latest innovators, entrepreneurs, and pioneering businesses, as well as the tools, tactics, and trends you'll need to thrive as a new innovator.Interview Transcript with Naomi Shah, Founder of the venture backed modern media company Meet CuteBrian Ardinger: Welcome to another episode of Inside Outside Innovation. I'm your host, Brian Ardinger and as always, we have another amazing guest. Today we have Naomi Shah. She is the founder of the venture backed modern media company called Meet Cute. Naomi Shah: Thank you. It's so nice to be here. Brian Ardinger: I'm excited to have you here on the show because you've got a hot new startup that we want to talk about. You've got to innovate a company, innovative story. So, what is meat cute? How did you come up with the idea to start a new media company at the age of 24? Naomi Shah: So, Meet Cute, just to start with, with what it is I do every day, is an entertainment brand. We make original scripted, romantic comedies. And these are audio stories that are completely written by a network of over 500 creators. Directed, produced, and voice acted professionally. And we distribute them on Apple Podcast, Spotify, wherever you get your audio. And really what we're trying to do with Meet Cute is show that you can create a lot of scripted content and create trust with an audience because of the consistency of how often you release the stories, the types of stories, and really become the best storytellers in original scripted content. Brian Ardinger: You've got an interesting background to go down that particular path. My understanding is you started out as a macro equities trader at Goldman Sachs. You studied mechanical engineering with a minor in human biology at Stanford. Then you just started working at Union Square Ventures. How did you go about kind of that diverse background to end up where you are at? Naomi Shah: It's a really good question. I actually will start even earlier than graduating from Stanford and that is when I was growing up, I saw both my parents working on a company together. My mom was the president. My dad was the vice president, and it was always part of our family dinners, our family vacations. We always heard about what they were working on. It was this like subliminal informal look into what it's like to run your own thing. To be a founder. And to manage people and to bring people along with the vision that you have. And I never really knew how that was going to play out in my life. But I did know from a young age that was impacting the way that I wanted to go to school, study, and then start my career. And so, at Stanford, I went in wanting to be a surgeon and I left with a mechanical engineering degree. And so that kind of explains why I was a mechanical engineering major with a minor in human biology.And what fascinated me about human biology and why I wanted to be a doctor in the first place is I was really interested in the research process. Like how you ask a question, how you create a research project to answer that question, how you're very analytical and then how you convince people to listen to what you have to say.And so, in high school, and actually in middle school, I ended up going down this path of working on a lot of research. Presenting it at a lot of conferences. So, I did a TED talk when I was 15 and it was my first foray into, wow, you can have an impact on the world, that's a lot bigger than the immediate community around you.Fast forward a few years, to your point, I went into finance. I was really excited about pattern recognition in public markets and how it affected trading decisions. But I really was looking for something a little bit more creative. I always felt like I had this creative side of my brain that I couldn't really exercise day to day at work.And that was because my resume was very technical. It was very based on engineering and data and math, but I loved creative writing and I loved storytelling. And that was something that I felt like was part of my personality that I couldn't bring to work every day. So, in venture capital, it gave me a look at how founders would kind of marry different skill sets together. Make that the foundation of how they run their company. And I was really excited about that whole process, but really hadn't seen myself as an operator just yet. But I spent a lot of time at USV, which is the venture capital firm I was at right after Goldman. Our company was focused on human wellbeing. So, what are things that we do for fun?And one of the things that we do for fun is we consume content. We read books; we listen to podcasts like this one. We go to concerts with our friends. And I realized that there was kind of a gap in the market where there wasn't a lot of original scripted stories being created in a really scalable way. Where venture investors felt comfortable taking that risk and investing in a company that was working on that problem.Instead, it felt like you had Hollywood investors that were used to taking out risk profile and venture investors were like, oh no, we only do software and product. And so, I wanted to find a way to bring those two things together, which I felt like there wasn't really a company working on that out there.And that led me to starting to come up with the business model for Meat Cute. At first, from the investment side of the table, where I was looking for that company to invest in. And eventually I took that leap of faith into founding and said, if we're not seeing this company out there, let's go be the ones to create it.Brian Ardinger: So, as you were in venture, kind of looking at particular companies, did you ever think that you were going to jump to the other side of the table or was it something that came about based on your interactions with founders and that? Naomi Shah: I think it was a little bit of both. I think it kind of goes back to growing up and seeing that that was possible. I did see my mom as a leader, and I knew that at some point I wanted to follow in my parents' footsteps in some capacity. Where it's you have an impact outside of just the immediate people that you touch. And I think that that's really what inspired me with founding is that you can have an impact on millions of millions of people who use your product or listen to your stories.And that was really exciting to me. Another thing that I'll say besides seeing my mom in a leadership position early on is that I'd always seen myself on this path of, okay, I'll go to school, I'll work for a few years and then I'll go back and get my MBA. And what I saw when I was in venture capital, Is that so much of the learning that comes along with founding is just natural.It's baked into the process of struggling with how to figure out HR and how to negotiate contracts and how to hire people and how to inspire people like that. And I thought, okay, like I always saw myself on this really traditional path where it felt like if I went to business school, I could do all of these things.And being at USV and interacting with these founders, I started to see a different path for myself, where I thought, I don't have to go down this, what I felt like was a safe path for me. And I could step off that path and do something a little bit different that felt riskier in the moment. But I knew that it was a risk worth taking because all of these people before me had done. And you just learn on the job and that's just part of the CEO gig.Brian Ardinger: Yeah, absolutely. You mentioned a little bit about experimentation and that. When you started Meet Cute, what was your initial thesis and then how has it pivoted or changed based on what you found out in the marketplace? Naomi Shah: It's so interesting how these like subtle pivot tap in, and sometimes you don't even realize that they're happening, but you're learning with every single day or every single story that you make. At first, we wanted to just test, can we make a 15-minute story in audio. No one had done that before in a way that you could start, tell, and end of story, in 15 minutes, in a cohesive way. Everyone is used to 90-minute films or 22-minute TV shows, but we wanted to do it in audio and bring people in and capture audiences to the point where people felt like they were listening to a movie in their ears.And we wrote our first story. Our head of development wrote the entire script. We found a producer to make it. And we put it out there in the world when we just started sharing it with our friends and family. And we said, hey, we're working on this thing. We'd love for you to listen to it and give us feedback.That was probably the moment where we were like, okay, we're doing this now. We actually have content out there in the world with our name on it. We have conviction in short form audio content. And then the next step for us became, okay, we know we can make one story. Can we make hundreds of stories? And so, to our investors, we said, our goal for the next year is really to prove that we can make stories at scale.Anyone can make one story if they put their mind to it. But we want to tell hundreds of these stories consistently and give people something to look forward to every single day. And so that was kind of like this subtle change in the way that we thought about ourselves, where we no longer were just proving the idea of storytelling. We were now proving storytelling at scale. So, the next challenge for us became, can we grow a creator network, large enough to tell so many diverse stories within this set container. And for us, our container was we were audio only. So, we had to engage an audience without any visuals. We wanted to tell 15-minute stories. We found that a 15-minute story broken up into five three-minute chapters, really engaged people and people wouldn't leave in the middle of the story. They would stay until the end. And then finally, as we were making so many diverse stories, we learned that there were certain categories of stories or certain techniques that we could use to engage audiences even more. So, with every story that we put out there, we captured listening data, engagement data, and use that to turn it into the cycle where it fueled our development. So now we were taking our learnings from the stories that we'd already put out there and pulling it back into development and making more of those stories.The idea is we're no longer just a hit driven company where we're making all the decisions. Our listeners are the ones that are teaching us about what's right, and what's wrong. And so today to bring it to present day, what we're working on is scaling this storytelling engine, this incubator to millions of listeners, to get more and more feedback on our stories and then make each story better. And that's really towards that goal of becoming the official source of romantic comedies, the best storytellers out there. That's what we think sets us apart. Brian Ardinger: I'm curious, how much did you look back to old technologies like radio and the old radio shows of the past? We've kind of come full circle in some ways. Obviously with different types of distribution models and that. But talk about what did you learn and take from the past and how are you evolving that into the current day.Naomi Shah: I think radio plays are one of the best analogies for Meet Cute. Some of our listeners, you know, even though they're listening to us on podcast apps, they're like this doesn't really sound like what I imagine a podcast to be. Where podcasts are generally conversational, and they're more interview based, or news based. We're really taking that older analogy of taking a radio play and turning it into something that people in the digital era can consume on whatever platform they're on, making it super accessible to people whenever and wherever they want a story. But to your point, there are so many historical analogies that this works and that consistent storytelling in a tight format is what people actually crave. Another really good example of it is you look at pop music where every single pop song is about three minutes long. And there's a reason for that because not to go too far into this rabbit hole, but when records transitioned to the 45 RPM record, there was only enough room on that physical record for three minutes of music.And what that meant is that as you created a cheaper way to make records, you also needed to fit the content into that physical constraint. And so, it's interesting because people relisten to music over and over again, because it's only three minutes. And so, you listened to an Ellie Goulding song or Lady Gaga song on repeat, and you don't feel like you're wasting your time. But that behavior hasn't really translated into audio storytelling yet.And so, by changing our format to be something that we know works. With repeat listening, we found that actually our listeners keep coming back to Meet Cute stories and tuning into one chapter that they resonated with or the happily ever after, or the Meet Cute moment, in the same way that they would listen to pop songs.And so, they think that it's really fun to say let's build a next generation of storytelling, but let's look backwards at what's worked and what's engaged audiences to do that. Last example, P & G invented the soap opera literally to sell soap. And it was this really interesting tool for branded content that didn't feel super on the nose as an advertising tool. It was a story. It was something you could escape into. And I think that that's a really interesting analogy for Meet Cute. We're we're trying to create escapism and that can be a vehicle for so many things. Like the message, like a social message, or it could be a vehicle for a brand to talk about what's important to them. But through the context of a story, which is a lot more emotional than a pure advertisement, or like the news cycles. Brian Ardinger: P & G built itself on that soap opera platform and change the way they sold soap and became a massive company around it. So, talk about your business model and is it more of the traditional advertising model? What are you seeing and what kind of expectations do you have for the future? Naomi Shah: Yes. So, I think we're in a really unique position because we see ourselves as the intersection of technology and Hollywood. So, technology and media, let's put it that way. Where on the technology side, we'd love to test business models, like let's create an engaged community that cares about this content and wants more access to exclusive content and create opportunities to deepen that relationship with the community that we're building. So, we're using things like. Let's engage people with shoulder content and other podcast feeds and exclusive interviews with guests. And then let's release more content in a subscription form. We just launched on apple podcast subscriptions, which is the tried and true business model on the technology side. On the media side, advertising to your point is an incredible way to be able to bring other companies and other brands into the mix, into the storytelling process. And so that's something we're definitely exploring. We're also exploring how do we engage with our communities outside of audio? So we've gotten a lot of interest from production companies and streaming platforms to start bringing this content into video and licensing our audio to other platforms that need more content. Because while we love being the sole distributor of our content. We realized that there is constantly a lack of content in the world. People always need to tell more stories. And so we can be that source of stories for other people. And so I love it because that really allows us to say let's form a relationship directly with our listeners and our audiences and be that direct to consumer entertainment company. But we don't have to stop working on creating stories for the industry and bringing our stories to audiences in ways that Meet Cute might not be the right platform for. For example, we're not a full in-house video production studio. So we want to partner with the right people there to tell our stories in the best way possible for video production as well.Brian Ardinger: Well, you brought up video, you know, what made you decide that we're going to start tackling the audio format first versus new platforms like Tik TOK or YouTube, that seemed to be getting a lot of traction because of the video format. Naomi Shah: So, audio, what I love about it is that it's such a unique format that has the constraint built in where you can't see the characters. And at first, we were like, oh, that's really tough. It's hard to engage without seeing the characters. But that's just because people haven't done it before. And what we're trying to do is really create more intimate connections with characters and plots and narrative arcs, where people start to visualize the stories in their head.So, if like the main character Natalie goes on vacation, we want the person listening, the audience member, to say, oh, what was my last vacation? Like, let me put myself in Natalie shoes and it becomes a very intimate experience. And I think audio is an incredible way to engage in a deeper way with listeners and really have them be a part of the storytelling themselves.The other thing is audio super accessible. So, you don't need to sit down and watch something. You don't need to take time out of your day. It can really go along with you in whatever you're doing. So, we have found that our audiences actually don't listen to Meet Cutes in the traditional entertainment viewing times.Meet Cutes are consumed throughout the day from like 9:00 AM to 11:00 AM, when you're getting ready for school, getting ready to walk to your classes, getting ready to get lunch ready for your kids. These are the times that people really incorporate Meet Cutes into their daily routine. It almost feels like a meditation or an escape because it's so consistent. It's so predictable, you know exactly what you're going to get at the end of it. So, it's been this really interesting shift in what we thought entertainment behavior was or entertainment consumption was, where we're seeing people develop new habits because they haven't had cinema in audio before. And we wanted to start to push back on assumptions about what that looks like and create new behaviors around it.Brian Ardinger: As a founder, I always like to get founders opinions and insights into what recommendations can you help other folks who are out there, whether they're within a corporation, trying to spin up a new idea or an entrepreneur. What are some best practices, resources, or advice that you would recommend for folks trying to get off the ground?Naomi Shah: Great question. And I relied on so many people that came before me for advice. I would say, getting off the ground relies so heavily on conviction in your idea and standing by your idea in the face of other people telling you, I think you should do it this way, or I think you should do it that way. While it's so important to take advice from people. If you are not certain in what you want to build and the vision for your company or your project or your idea, I think it's really easy to be taken off track and to do things in a way that's already been done before. And that's not the reason that you go into founding, you go into founding to do something that no one has done before.And so actually through the fundraising process, because I just went through that in the pandemic, I learned that in meeting hundreds of really smart people, you have so many opinions coming to you every day. And it's really important to like take time, block off your calendar and like reflect on what you're hearing, because some of those things will actually help you shape your vision for the company.And you have to filter out the noise because there are going to be conflicting opinions that might not be the vision for your company. And it's really important to take time to reflect on that. Otherwise, you could find yourself in a completely different place that you didn't want to end up. So, I think having conviction is probably the number one piece of advice.And the second thing is finding people who are going to support you no matter what. I think that can be in the form of team members, it can be in the form of investors, can be in the form of people outside of your company who are your personal board of investors. Without those people, sometimes founding can be really lonely and really a little bit isolating. And I think that with those people, you find that you have sounding boards or people who will tell you, okay, you don't need to overthink that, focus on this instead. Having those people in your life makes, makes you feel like you're not alone on this journey as you're like climbing up the mountain and trying to figure out what this vision is for five years for the future or 10 years into the future. So, I would say people and having conviction are probably the two most important building blocks in the early stage. For More InformationBrian Ardinger: Oh, they're fantastic building blocks. And I want to really thank you for coming on Inside Outside Innovation, telling your story and giving some focus, some insight in what it takes to really do something innovative. So, thank you for being on the show. If people want to find out more about yourself or Meet Cute, what's the best way to do that? Naomi Shah: So great to be here. Loved, loved this conversation. Finding out more about Meet Cute, were on every social platform. So, Instagram, Twitter, Tik-Tok. And the best way to learn about what we're doing is to tune in to some of our stories on any podcast platform, where you listen. Subscribe on apple podcasts.I am also super available to talk about anything entrepreneurship, business related, entertainment, podcasts, and you can find me on Twitter or on LinkedIn as well. Just feel free to DM me. Brian Ardinger: Naomi, thank you again for being on Inside Outside Innovation. Look forward to continuing the conversation and best of luck in the future for you.Naomi Shah: Thank you so much, Brian, Brian Ardinger: That's it for another episode of Inside Outside Innovation. If you want to learn more about our team, our content, our services, check out InsideOutside.io or follow us on Twitter @theIOpodcast or @Ardinger. Until next time, go out and innovate.FREE INNOVATION NEWSLETTER & TOOLSGet the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HEREYou can also search every Inside Outside Innovation Podcast by Topic and Company. For more innovations resources, check out IO's Innovation Article Database, Innovation Tools Database, Innovation Book Database, and Innovation Video Database.
A business that tells lighthearted romantic stories for a living must have a distinct advantage: storytelling. At Meet Cute this couldn't be more true. CEO Naomi Shah joined me on People at Work to talk about why the human story of every person at Meet Cute is critical to their culture. From the very beginning Naomi wanted to build an organization based on human connection and care, starting with each individual's needs and circumstances. But, actions speak louder than words (or stories). For Naomi and her team, it's crucial that the lived experience actually supports her beliefs about what people need to thrive at work. Even though Meet Cute exists in a traditionally unforgiving environment with deadlines and demands, Naomi emphasizes the mental health and wellness of every person. Examples of real actions to support this include mental health days, work “love” language that declares working styles and preferences, and being open and supportive of therapy blocks in calendars. Naomi generously gets into details of this and more in our time together. This is a refreshing conversation for leaders everywhere, especially those who are currently trying to make a distributed model work while keeping people and their wellbeing front and centre. About our guest: Naomi Shah is the founder + CEO of Meet Cute, a venture-backed media company that has produced over 300 original light-hearted romantic comedies in podcast form. In high school, Naomi won the Inaugural Google Science Fair at the age of 16 and did a TEDtalk about her research, and placed 1st at the Intel Science Fair four years in a row. You can connect with Naomi on LinkedIn at linkedin.com/in/naomicshah, on Instagram @nshahster, on Twitter @naomicshah, and on Facebook facebook.com/listenmeetcute.
Naomi Shah is the founder and CEO of Meet Cute. We discuss Naomi's early passion for STEM, being a Goldman Sachs equity trader, leaving VC to be a founder, why a rom-com podcast network solves a problem in the wellbeing market, raising $6M of capital during COVID, and how a non-Hollywood background makes her a better media entrepreneur.Subscribe to our newsletter. We explore the intersection of media, technology, and commerce: sign-up linkLearn more about our market research and executive advisory: RockWater websiteFollow The Come Up on Twitter: @TCUpodEmail us: tcupod@wearerockwater.com---EPISODE TRANSCRIPT: Chris Erwin:Hi, I'm Chris Erwin. Welcome to The Come Up, a podcast that interviews entrepreneurs and leaders. Naomi Shah:At the early stages, it was exploratory, "Let's make one of these stories, let's figure out how this process works." I was actually on the investment team at USV when I started working on this idea. I had a really close relationship with the partners at USV, two or three months into building this, they said, "Why don't you come in and pitch us more formally." And that was a crazy experience of being in the same room that I'd sat in for the last two years listening to pitches and being on the other side of the table pitching my old colleague. Chris Erwin:This week's episode features Naomi Shah, the founder and CEO of Meet Cute. Naomi grew up in Portland, and one of her earliest memories is not just learning to walk, but specifically walking to the local science museum. So from an early age, Naomi had a love for STEM and actually ended up going to Stanford to study mechanical engineering and human biology. But, her early career took her to Wall Street, first as an equities trader at Goldman Sachs, and then as an investor at Union Square, focusing on the intersection of entertainment and wellbeing. But after hearing hundreds of pitches and learning the power of story to convince her partners to invest, Naomi only decided to flip the script. Chris Erwin:She felt a large portion of the wellbeing market was under invested, and so wanted to create a product that mirrored the benefit of tech-powered health solutions, but done differently. And so Meet Cute, the rom-com podcast and modern media company was born. Naomi is one of the youngest founders I've interviewed on the show, and it was a lot of fun getting to know her over the past couple of months. Some highlights of our chat include growing up a tomboy, her love for the "Flubber room", how her family inspired her workplace culture, raising $6 million of startup capital during COVID, and how a non Hollywood background makes her a better media entrepreneur. All right. Let's get into it. Chris Erwin:Naomi. Thanks for being on the podcast. Naomi Shah:Thanks for having me. I'm excited to be here. Chris Erwin:As we always do, let's dive back a little bit. I'm curious to know a little bit more about where you grew up and what your household and parents were like, so tell me about that. Naomi Shah:I grew up in Portland, Oregon, loved growing up there. I always say it's like a small little big town. It has all the elements of a big city, but just geographically smaller, fewer people. And I grew up with my mom, my dad and my older brother, Preem. My older brother is two and a half years older than me, I always felt like I was chasing him, following in his footsteps in various ways, and we're still very close. Chris Erwin:When you say you always felt like you were following in his footsteps, was it because of like different hobbies he had or sports or friend groups or things he was doing in school? What do you mean by that? Naomi Shah:I would say when I was younger, I was pretty tomboyish just like in terms of what he did. So if he wore Pokemon shirts, I wore Pokemon shirts, if he was playing Pokemon, I was doing that. If he was like roughhousing with his friends at the playground, I was doing that, I was always kind of chasing him. I would also say that as I grew up, because we both went to the same high school, I was always Preem's little sister in high school, and so all the teachers knew me as Preem's little sister. So it was just always part of my identity growing up. Chris Erwin:And was he excited to have you following him around or was it like, "Ugh, my little sister's here. This is annoying." Naomi Shah:No, my brother is somehow is super mature and always took care of me and was totally fine bringing me around. Even to this day, if he's hanging out with his friends, he's always like, "Oh yeah, my sister's in town, she'll come hang out with us." Chris Erwin:Jumping forward. But describing yourself as a tomboy growing up, and now you run a rom-com podcast network, a little bit of a funny juxtaposition there. Naomi Shah:Absolutely. I think it's hilarious. And even as a tomboy growing up, I loved rom-coms and I identified with a lot of the protagonists in rom-coms because one of my favorite ones growing up, Bend It Like Beckham was about a woman who really loved soccer and her parents wanted her to be the like classic good, perfect girl. And she was like, "Why can't I be that and play soccer?" Same thing with She's The Man. And so I always identified with that type of tension where I knew that I could play soccer, be really good at soccer, and still be a woman. I could really care about science and math and still wear makeup if I wanted to. Naomi Shah:And kind of taking away the tension between those two things was something that was really important to me growing up and something that I really appreciate that my mom spent a lot of time on with me. She's like, "Just because you do science fairs and you like swimming and soccer, it doesn't mean you can't care about what you wear and want to look nice and all of these other things that people associate with being feminine." And so I really liked being able to do both of those, and I think that that's a big part of my identity today. Chris Erwin:Speaking of your parents, you're just talking about your mom, what were your parents like? So we know that you have an early history and interest in STEM, today you're media and entertainment executive. Is that inspired by your parents at all? What did they do? Naomi Shah:My parents ran a company together, it was a software consulting company. And so pretty early on in life, my brother and I were exposed to my parents being leaders. And they would bring work home with them, they would talk about it at dinner, they'd talk about it when we were on family vacations. And so I always saw myself in a role where I was impacting a lot of change in an organization, not really knowing what that meant. More tactically, both my parents went to business school and studied business, so I always imagined that past for myself. It turns out I didn't end up going to business school and I just threw myself into founding. And I feel like I've picked up a lot of the things just by practicing it day to day that I would have learned in business school. Naomi Shah:So I kind of felt like I'd stepped off of their path there, but it was inspired by seeing how they ran a company together when they were in their early 20s and early 30s. Chris Erwin:Co-owners and co-running this company? Naomi Shah:Yeah. Yes. My mom was the president, my dad was the vice president. Chris Erwin:You think of things of like, okay, the family income is not diversified. It's not like if one person loses their job or the company goes under, the other one's okay. But it's also like, they work together, spend so much time together. I'm sure a lot of it went swimmingly, but there's probably times and it was difficult and challenging. Did that come into the home front as well? Naomi Shah:I can't remember that happening. And I think they did a good job of making sure that they protected us from that. To be completely honest, when I was growing up, all I knew is that my parents ran a company together, I didn't really look into what they were doing, what the company did, all of that. So I felt like I was sheltered from that a bit. I'm sure it did. I'm sure that there was a lot of complexities to running a company and they probably had to work through that, and they spent a lot of time together. But I think that they split up the roles and responsibilities both at home and at work in a way that worked really well for them. Naomi Shah:And there was also a lot of flexibility that you get from that, like my mom was there to pick us up from school and if we got sick, she would take care of us. When my mom would travel for work trips, my dad would turn into, we joked he was Mr. Mom and he would make all over meals for us and drop us off to play dates. And so they really shared the load. And I think that that has played into not only like how I see running a company and making sure that people feel ownership over different parts of it, but also how we think about relationships and how work and relationships can be a symbiotic relationship and not in tension with each other. Chris Erwin:That's well put. I was going to ask you, does entrepreneurship run in the family? Clearly. And, what are the values of your parents as entrepreneurs that inspired how you run your company, how you find balance, how you empower different relationships on your team? I think the note that you just gave on that is really thoughtful. Now, it's like middle school going into high school, how early does this theme around STEM interest and passion start? Naomi Shah:I think it starts probably early, early on in our lives. I could imagine learning to walk and going to a science museum around the same time. In Portland, Oregon, there's a science museum called The Oregon Museum of Science and Industry. And I just remember being maybe three or four years old and being in this Flubber room where you could just touch and play around with Flubber, and you're experimenting with how it's made and you're pressing it into different shapes and things like that. Naomi Shah:And my brother and my dad would be over in the chemistry and physics labs, and my mom would be in the Flubber room with me and I'd be walking around touching things and being like, "Why does this work this way? And what is this?" And they really encouraged us from a young age to not be scared of asking questions, not feel you're dumb because you don't understand how something works. And I think that they took it upon themselves to make sure that if we showed interest in something, that whatever that thing was, whether it was science or dance or writing, that they would help promote that curiosity in that space. Naomi Shah:And so I think that the curiosity piece has probably started way earlier than middle school, but my first foray into STEM and being interested in that happened in sixth grade, I would say when we were all, I remember this very vividly, we were all in the library at my middle school and our science teacher was like, "Everyone needs to do a science project this year. Go on Wikipedia, go on Google, go look for topics that you're curious about." And I was like, "That's an insane thing to ask a group of sixth graders. The world is huge, we're curious about so many things." Naomi Shah:And I remember like coming up with a list of topics that I was interested in and I ended up scratching all of them off, because I was like, "I want to do something that relates to my life and people in my life." And so what I ended up working on in sixth grade was a project around air quality and lung health because both my brother and my dad had allergies. And that was really the first time that I was setting up a research question, coming up with hypotheses, figuring out how to go about experimenting around it. And that process was what made me very interested in STEM and the whole discovery process. Chris Erwin:I have to admit, there's not many sixth graders who when tasked with a project and they could be like, "Go research any topic that you find interesting," that you take a pause, you caveat the project and say, "How is this going to help other people? How has this maybe going to help my family?" And then air quality comes to mind. So I think that's probably a pretty rare trait. Naomi Shah:I think so too. And I can't like take credit for that, I honestly think that like my science teacher in sixth grade probably sat down and helped me a lot with narrowing on topics. I actually think my dad was pretty influential and being like, "If you want to spend hours and hours researching something, you have to make sure you care about it." I'm pretty sure I came home and was like, "I want to build a hovercraft." I think that felt like the most interesting thing to me where I was like, "This is the future of travel. Let me research how to do that." My dad was like, "Awesome, I think that could be a really good project. Is that something that you as a person, as a human are really interested in?" Naomi Shah:And so I think I took some time there to think about, "What are things that I would actually want to know the answer to?" And seeing my brother and dad have allergies six months out of the year, I was like, "Why does that happen?" And I started looking up just very basic Google searches around it and found that indoor air quality was one of the top five silent killers. There's so many things that we know about pollution, we know about outdoor pollution, but no one really thinks about the air pollutants in their home. And so I was like, "Wow, no one talks about this. I don't know the first thing about it. I'm pretty curious in terms of, how does this affect my family?" Naomi Shah:I make it sound like in the hour that I was given, I figured it out, but I think it was like many conversations later, lots of lists, lots of hypotheses around these questions, and then I probably came to it. Chris Erwin:Got it. Okay. So it starts at an early age. You're describing an interest in STEM and science dating back to when you can start walking and you can actually visit some of these museums. Sixth grade, this big question for a report. Then you end up going to Stanford, and you actually focus on mechanical engineering and human biology. So at this point, you're going to undergrad, what did you think that your career was going to be? Naomi Shah:To be completely honest, because I was so interested in human health and things that impacted human health, I went in thinking that I would be a surgeon. I thought I was going to be pre-med the last couple quarters of high school before I went to Stanford. At Stanford, I started by taking a core classes like math and science that I would need for either an engineering major or if I were to do human biology, those were the classes I would need. So I went through a period of being a little bit confused about what my career was going to be. I can't say that I was like, "This is definitely what I want to dedicate my life to." Naomi Shah:And I think that that's pretty common for people in that age to go through a period of, "I'm not really sure what I wanted to do, but I know that whatever I end up doing, I want it to have an impact in some way." So I started out with human biology as my main focus. And then sophomore year, I took my first mechanical engineering class, kind of on a whim. I was excited about Stanford as a great design school, and I was excited about just sitting in on one of the classes there, figuring out what about design and engineering is pulling me into trying a class here. So I took my first class and was fascinated by the whole process of. you start with an idea, you sketch it out, you design it, you build it, you do user testing around it, you interview people, and then you put the final touches on it and you figure out how this could become a product in the world. Naomi Shah:And I think that that process to me felt very similar to the science research process that I loved in high school. I also feel like the pace of engineering felt very perfect for my personality where it's like, in academia, I think you'd spend a lot longer answering the same question and you have to be a lot more... you have to like apply for a grant, be patient about how long it takes you to get to the final answer. Whereas in engineering, you learn the process, you understand it, and you constantly apply that process to building. And I really liked that hands-on experience that Stanford offered in the mechanical engineering department. Chris Erwin:What I'm hearing though is also, you had a builder mentality early on where you liked the scientific method and process of, have a hypothesis, research, get some data, but also, you don't want to be stuck in the system where you're researching forever, that you wanted to put things out into the world. Naomi Shah:Exactly. And I think that that is a really important point, which is that, even in my science research when I was looking at air quality and lung health, when I got to my results and conclusions phase of the project, I think someone who wanted to stay in academia would have said, "Okay, this is great. I'm going to go back into the lab now." For me, what was interesting is, how does this connect into policy? How does this connect into building a product that people can use? So I think that my natural tendency at that point was to say, "What is the connection between research and humans? Naomi Shah:And that's where I loved mechanical engineering and in building because you had something physical that people could interact with. And so that's where I realized that, "Okay, I'm interested in the interface between engineering and humans. And so when people ask me, do I regret minoring in human biology? I always say, "No, I loved those lectures. I loved sitting down and learning about human development, psychology, behavioral studies, all of that, because I think that informs a lot of how you build." And tying that to today, building a company, constantly, I feel like I'm going through that process of like, "Here's a question, let's come up with what we think is going to happen. Let's go test it. Let's sit down and look at our results. Now let's see how can we implement those results into the product to make it better for our users." Naomi Shah:So I actually think that a lot of the things that I worked on starting in middle school, in college, and after college are all tied in to each other, and the common thread is just that curiosity and in that scientific process of question, hypothesis, results, and then implications, like, how does that tie into something tangible that people can touch? Chris Erwin:This is helpful because I went into this interview, Naomi, as I started doing research for it, I was like, "Okay, what's the through line here?" I was like, "Naomi is running a modern day audio media company focused on micro casts rom-com scripted content. Got it." So as I'm doing the research, I'm like, "All right, early STEM focus, mechanical engineering, human biology." I was like, "How does this come together?" But I think you've woven a tale for our listeners that makes a lot of sense. And I will say I've interviewed a lot of people on the show, I don't think anyone has a background like yours. Chris Erwin:But now, I think you might be inspiring maybe a whole new breed of people to enter into media entertainment saying, "Well, if Naomi can do it and look at her success now, then we can do it." My guest pedigree might be changing over the next couple of years. Naomi Shah:I love that you pointed that out. What I really about Meet Cute and how we've built Meet Cute is that I think we approach the space of media and entertainment through beginner's mindset. And I think that scientists and researchers always have to have a beginner's mindset because you never know what your results are going to be or what the data is going to show. And so, I often feel like media entertainment is one of those spaces that people are like, "Do you have a production background? Do you have an agency background? Do you know people in the industry?" Naomi Shah:And I actually think it's a strength to say no to those because you've come up with new solutions, new ways of doing things, you bring a fresh perspective to it. And honestly, I love talking about the different paths that it could take to get into media and entertainment because, to your point, we can inspire new people to join this way of like flipping existing and traditional models in an industry. But two, I think that people who are already in the industry love having conversations with new people because they bring a different perspective to the table, they bring something that hasn't been done before to the table. Naomi Shah:And so I love having those types of conversations and being like, "Yeah, I actually have no idea how these deals are done before, but here's an idea. What do you think of this?" Chris Erwin:I'd like to point out that you said also about a beginner's mind. It reminds me, I interviewed Matthias Metternich on this podcast, he's the founder and CEO of Art of Sport. And before he did that, he's launched a consumer product and media brand around it., he was at I think a FinTech company, like a B2B FinTech business. He actually also ran a women's bathing suit retailer and manufacturer. And I was like, again, "What's the through line?" He's like, "I like to get into industries with a fresh mind and solve consumer problems." And he's like, "I think it gives me an advantage versus I've been in this vertical for 20 years." Chris Erwin:But anyway, Naomi, we could go down a whole tangent on this. Before we get into your early career, going into being an equities trader at Goldman and being an investor at Union Square, I also do want to ask, I saw that, there's a pretty strong through line of volunteerism throughout your history. I saw Camp Kesem, I saw a StreetSquash, and then I saw OMSI, if I'm pronouncing that right. And so I'm just curious, when did this start? And I know Camp Kesem is for kids with parents undergoing cancer treatment. Honestly, I don't know what StreetSquash is. So what are some of the inspiration for these groups that you're involved in? Naomi Shah:This is a testament to my parents who have always encouraged us to try and be involved in our community in some way. OMSI is actually the science museum that I used to run around as a kid, and I volunteered there in middle and high school, basically talking about science experiments with the next generation of kids. And so I loved the education aspect of it. I thought that it was a way to give back to the community in a way to be involved in bringing STEM into more people's lives. Because I think that especially there is a stigma around middle and high school, I think a lot of women who could be really interested in STEM stop taking classes around it. Naomi Shah:And they either think that it's not for them or they don't see their friends in it, so they stop taking them, and that trickles into the breakdown of how many females are in certain college majors when you get to college. While I didn't think about this all as an eighth grader, now looking back, I can see that that was one of the things I loved most about volunteering at OMSI, is being able to bring an excitement around STEM to people who might not otherwise care about it. Showing people that there were really cool applications in the world by pursuing this stuff was part of OMSI. Naomi Shah:Camp Kesem in college was a summer camp that I worked at for a week at the end of the school year, and it was all Stanford counselors. I actually do have a personal relationship to cancer in my family, and so that was an important liaison for me. And it was at the first time that I shared that experience publicly, it was the first time I opened up about it to people that weren't in my closest circles. And I think that that was a really great way to be a leader and like learn how to lead with vulnerability and learn how to lead with transparency and honesty. Naomi Shah:And I think I take a lot of the things that I learned from being a counselor at Kesem into the way that I want our team to function at Meet Cute today, or the way that I interacted with my coworkers at USV and Goldman. Something that I always say is like, "Don't check your personality at the door, bring a lot of those experiences into your work." And I think it makes you a stronger colleague, I think it makes you a better teammate, I think it's easier to have discussions and brainstorms when you know a little bit more about your coworkers without oversharing. I think that that's also an important boundary to strike. Naomi Shah:So that was Camp Kesem, I loved being a counselor, I loved being outdoors. It was a week of no phones, a week of- Chris Erwin:So rare nowadays. Naomi Shah:Exactly. I think that those four weeks one every year was the longest I've ever spent off of my phone probably since I got a cell phone in middle school. It's one of the most liberating things when you come back to the real world at the end of the week and your phone is just like for the next 20 minutes, just like blowing up. And you're like, "It's actually so important to get away from your phones, but we just don't do it." And then the last one, you mentioned StreetSquash. Before I moved to San Francisco last year, I lived in New York for three years. And I don't play squash, but StreetSquash is a program that merges squash practice with academic involvement. Naomi Shah:It takes place in Harlem, in New York. And it's a primarily a program for kids who are usually first-generation, want to develop skills in a sport and get better in their homework and in academics. And we bring those two things together. And I actually love that because sports have been a part of my life growing up. I loved playing soccer when I was little, I ended up swimming in middle and high school, I skied throughout a lot of my childhood. And I found that having extracurricular activities that took up time meant that I was just more dedicated and learned things like discipline and showing up in teamwork, and those were all things that I think I took into school projects, my internships, my jobs after college. Naomi Shah:So I loved the combination of those two. And I started out as an academic tutor at StreetSquash, and then the second two years ended up co-chairing the young leaders committee. So was involved in fundraising, was involved in managing the board, all of that. Chris Erwin:Very cool. So now leaping forward a bit. You come out of Stanford, Naomi, and head to Wall Street, you become an equities trader at Goldman. Curious, what got you excited about going into finance? That was a path that I took right out of undergrad as well. What was the thinking? Naomi Shah:Yeah. I actually did an internship at Goldman my junior year. They came to campus and talked about how engineers that wanted to work on fast-paced problems could find a spot on the trading floor. Really interesting. And I was thinking about it and I was like, "I love patterns." When I think about science research, when I think about even mechanical engineering, I love looking for patterns in data and learning about why those exist and what we can learn from those patterns. And what was exciting to me about the trading floor is looking for those patterns in the public market, like how does this conflict internationally affect oil prices? Or how does a change in leadership in this government affect jobs? And things like that. Naomi Shah:So I think that I was just genuinely curious and I'd never applied it to thinking about the public markets until I started working at Goldman, and I loved the idea of working on projects that involve that data to the point that you were making earlier, applying that to something very directly, applying that to trades and making trades. So I can connect that in my mind to just curiosity and not really caring what the physical product was that I was working on, but instead caring about the process to get to that product. And so I actually loved my internship there. I really was excited about working in New York, about like that fast-paced lifestyle. Chris Erwin:You grew up in Portland you lived there your whole life, and then you were West Coast at Stanford, but you had never lived on the East Coast? Naomi Shah:Exactly. And I think part of me wanted to have one of those classic New York jobs. I think I was enamored by it. I loved the idea of waking up at... This is going to sound crazy, but I love the idea of waking up at like 5:30, grabbing a coffee and just being on all day. And I thinks that my personality has that intensity to it where I like the grind. And I think that that is part of what Goldman provided. They were like, "Yeah, everyone here is really smart and grinds, and you will be surrounded by people who will push you, will ask you questions. Will say, 'Why did you do that?'" And I really liked that. I thought that was a very important and pivotal part of my first job out of college. Chris Erwin:And what that sounds like to me, that's an early 20s love story with New York. Naomi Shah:Totally. Chris Erwin:I grew up in the tri-state area, Jersey Shore. And so I was super pumped about going into finance, being on Wall Street, being in New York, right out of undergrad, like you, Naomi, being like, "I'm going to work 24/7." To the point where I was walking around like delirious, because it was banking 7:00 AM to 4:00 AM, seven days a week. But it's funny, I'm seeing your eyes light up, which is probably reminiscent of when you were in your early 20s doing it. Now, you write about love stories, maybe you just got a theme for an upcoming Meet Cute show. Naomi Shah:We like to say that there's a rom-com every situation, so if there are there billion people in the world, there are nine billion rom-coms, and you can definitely see one happening around finance and the culture there. But yeah, I completely agree with you, I think that there is absolutely a... I wanted to live in New York, I wanted to have a job that pushed me really hard. I loved the culture around grinding. And I think that that was really a part of what made me sign a return offer at Goldman and come back as an equities trader. I really liked how fast paced the markets were. And I felt it played to a lot of my strengths. Naomi Shah:I always told people, "I don't think you need to be a finance major to go get a really good job in banking, I think you can be an art history major and apply that to banking. I think you can be an engineer and think of ways to automate and create process around trading." And I think that was what stood out on my resume to Goldman, where it was the scientific process, applying that to trading, how do you ask questions and create processes around answering those questions? And that's really the direction that banks want to go now. But what I've found there is that it didn't hit on the creativity part of what I was excited about. Naomi Shah:So I almost felt like a repetition to what I was doing that I liked at first, and then I started thinking, I don't know if this is what I want to do five or 10 years later. And I miss the creativity from building and college, from my mechanical engineering classes that said, "Okay, you have this idea. Now, go create it in the world, create something new that no one has seen before, and do it from scratch." And I missed that. So that's really what caused me to make the jump to venture capital, where I could work with early-stage founders and learn from them and learn that process of building something from scratch. Naomi Shah:And so that was what excited me about early-stage venture and about Union Square Ventures when I applied for that job, Chris Erwin:I also have to ask you just an inside question about Goldman and macro market trading. I know everyone likes to predict the markets of like, "Oh, there's a big governmental shift over here, some regulatory shift over there. Macro economic prices are soaring, they're falling." I think there's so much noise in the market that is actually very difficult to say, "Oh, because X happened, Y is then going to be the results," because you don't know the big institutional traders making their big market investments at incredible volume. Were you guys actually able to pinpoint specific market activity? I find that to be like so challenging for the retail traders that I talk to. Naomi Shah:Well, I definitely think you're right. I think that there is so much volatility and a lot of things can change an outcome of a trade. One of the interesting things is like, you have to be very good at taking risks in that role because you have no idea what the outcome could be. The market could move against you because something happens and you have to be really fast at trading out of that position. But I will say that there are a lot of research projects that you can do to say, "If this trade was executed... " Say for instance like oil prices crashed, "Well, what happened to these three prices when oil prices crashed five years ago, 10 years ago, 15 years ago?" Naomi Shah:So you can map out what you think is going to happen, what you predict is going to happen based on historical trade data and figure out patterns in that that create more educated hypotheses about what will happen today. And who knows, there could be so many confounding variables, so that's why you have to put a 95% confidence interval around it and then be okay with that 5% of risk where it's like, if something else happens that isn't part of your model, that'll move the needle on what the outcome of your trade is. Naomi Shah:Surprisingly, markets are so cyclical and you can come up with a lot of predictions based on historical trade data. And that's where the pattern recognition comes in. Chris Erwin:Very helpful. When you leave Goldman, I think you were there for about a year, did Union Square reach out to you or were you proactively looking for your next one? Naomi Shah:I was surprisingly not really aware that venture capital was a career path. And at that point, I think no one I knew was in VC, and so I didn't really understand what a job or a career in VC looked like, but I was looking around at different startups and different companies. And I stumbled upon the USV Blog, which is a dynamic blog that they post about their investments. And so I read back two or three years in their blog, like why did they make an investment in Twitter? Why did they make an investment in Duolingo? Why did they make an investment in SoundCloud and Etsy? Naomi Shah:And I was fascinated by, it's a very different risk profile than public markets because you're taking these like eight to 10 year bets on companies at the earliest stage of an idea, you're taking a bet on the idea and the founder. And I love reading why they took that bet, what convinced them to do it. And I felt like it was a really good example of taking some pattern recognition, which I think I had affinity towards and then taking some like creativity and intuition and saying like, "What do we want the world to look like in five years?" So I was reading their blog and then around that time, they actually put out a call for analysts and there was this two year analyst program. Naomi Shah:So in that evening that I was starting to read and stuff, I just submitted an application. I literally spent like a few hours on it, and the application was closing soon, so I probably just like made it into the application pool right as it was closing, and talked about what I found interesting about VC. And I think that one of the questions was, here are three companies, talk about whether you think they're overvalued or undervalued. And I obviously used a lot of my training from Goldman to answer that question, but then I applied a separate lens to it, which is like, what as a user do I think this company is doing well? I think I picked Snapchat, Chris Erwin:Were you bullish or bearish on Snapchat back then? Because now Snapchat is crushing it, but there were a lot of skepticism over the past. Naomi Shah:I was bullish. And I think that was rare. I think everyone else that just Snapchat was bearish at that time. And I pointed to a bunch of things that I thought they were doing really well and setting themselves apart. And maybe we're going through a tough few years, but I thought that they had a long-term view on a lot of things. And so I think that that was a pretty unique perspective. And then I backed it up with a few quantitative and qualitative points. Chris Erwin:What I like that I'm hearing from you is I think just going through your background, if you look at like STEM, engineering, biology, it was very defined data sets, very defined research methods and hypothesis creation. But I think then as you were saying, at Goldman, something you were missing was like, what's the creativity? What's the art and the science? And I think going into venture investing, and you're starting to read these theses on their blog, you're like, "Look, there's some market data and information, but the data sets are a lot less defined." And you have to trust your gut and have a different set of judgments. Chris Erwin:So it feels like the creativity vein you saw a lane for you that was building off of yet a financial background still got you excited, but this is clearly setting you up for even going deeper once you started Meet Cute, is that right? Naomi Shah:Also I'm very impressed with how you articulate things, because these are things that I've just started articulating to myself after years of doing this. And these are the types of things that I love thinking about. So absolutely. I think that venture investing is an art and a science. I think that founding a company is an art and a science. I love using both sides of my brain. I think that I didn't realize early on in my life that you could find a perfect fit that uses both sides of your brain. I love going deep and brainstorming and thinking creatively about things that don't exist. And I call it like my big picture brain. Naomi Shah:And then I love going into the details in the operations and saying, how does this actually work tactically? What are the steps we need to follow to get there? And I think both of those exist in venture investing and in founding a company. And at USV, I would do five to 10 coffee meetings with founders every week, and sifting through all of those conversations where every person is so passionate about what they're building was one of the coolest things. And a lot of it is intuition, you go into a founder meeting, which conversations make you lean forward and say, "This is the next big thing. This is what I want to invest in"? Naomi Shah:You get that when you feel that and when you find those companies, it's the best feeling in the world. And then it was my job as an analyst at USV to convince the team or one of the partners at USV, why they should spend more time with this company and meeting them. And so part of it was I had to tell a story to my team. And so there was like a storytelling component to venture capital that I think really trickled in. And I've pulled into things that I do at Meet Cute today, which is, we're a storytelling company, we're also a business that reports to investors. Chris Erwin:Hey listeners, this is Chris Erwin, your host of The Come Up. I have a quick ask for you. If you dig what we're putting down, if you like the show, if you like our guest, it would really mean a lot if you can give us a rating wherever you listen to our show. It helps other people discover our work, and it also really supports what we do here. All right, that's it, everybody, let's get back to the interview. Chris Erwin:I'm curious about the exposure to audio, because I was looking at the Union Square portfolio, I know Headgum is an audio network. That investment was made by, I think it was after your time there or in the latter half. So what was the exposure to podcasting and audio and how did the actual like idea of Meet Cute start coming to be? When you were there, I may have read that maybe some partners approached you about it, but elaborate. Naomi Shah:Like I said, I was spending a lot of time in the wellbeing category of our portfolio. And what I was excited about was there was an under-invested category within wellbeing in venture capital. And I wanted us to be looking at that category more seriously. And that was, what do people do for fun? So Chris, what do you do for fun when you're like trying to blow off steam? Chris Erwin:I like to surf and be in the ocean and in the water. Naomi Shah:Okay. That's a great example of it's not prescriptive, no one is telling you, you have to do this. It's not a meditation, it's not healthcare, it's not mental health, but that supports your mental health, that makes you feel good. Similarly, people like reading books, watching movies, scrolling on Netflix, listening to podcasts, listening to music, going to concerts. So I was like, "If we could find a company in the media and entertainment space that felt like a product or technology investment that mirrors in the investments that we've made in product and technology, that'd be pretty cool. That'd be a great coming together of two different categories." Naomi Shah:And so I started looking for a company in that space and spent a lot of time on it. And eventually was very excited about short form content, very excited about audio, very excited about a verticalized media company that created a niche for itself in a massive market that could attract many consumers through network effects. And so to be honest, you can do what we're doing in many different mediums, many different genres, but we just had conviction in audio and in romantic comedies. And that's why we started there. Naomi Shah:And so I was actually on the investment team at USV when I started working on this idea, I was working really closely with one of the partners, Andy Weissman, who also led the Headgum Investment. And at first it was like an incubation, I was literally working out of the USV office. It was only when I started building a team around it did we spin it out and make it a portfolio company rather than a project within USV. Chris Erwin:Seems like you're starting to operate as like an EIR, where you're an investor there, and then you're probably increasingly spending more time here, your passion is here. And so your role is changing at the company. Naomi Shah:Yes. And there was like a six-month period where I was just doing two jobs at once. I was looking for investments, and then also spending a ton of time building out the earliest stages of an idea and business model around what ended up being Meet Cute. At that time we were calling it something else. It was a very unique path to founding where I had a really close relationship with the partners at USV. They trusted me, they knew me. And so two or three months into building this, they said, "Why don't you come in and pitch us more formally?" Naomi Shah:And that was a crazy experience of being in the same room that I had sat in for the last two years listening to pitches and being on the other side of the table pitching my old colleagues at USV. Chris Erwin:Naomi, I have to ask, when you started working on Meet Cute, did you have conviction like, "This is it. I know this is a great idea. I'm going to build this"? Or was it more exploratory, which is like, "I think there's something here, let's see where it goes"? Naomi Shah:At the early stages, it was exploratory. It was, "Let's make one of these stories. Let's actually figure out how this process works. Do people like this? Is there a certain time constraint that we can apply to it?" And I think that keeping things flexible in the early stages of a company means that you get to learn from user feedback, you get to learn from listening data and engagement data. And so I like to say that we definitely have conviction in certain things, like we said, we want these stories to be uplifting and positive because there is a gap in that market, but keeping certain things open to feedback and listening data was really important to us too. Naomi Shah:So I would say it's definitely, it started out more exploratory, it started out trying to figure out how this works and how we can build it. And a big reason for that is the founding team at Meet Cute, didn't have experience in doing this. And so it was really an experiment to say, "Is this a good idea first? And then now let's fundraise around it and let's build a team around it to execute. Chris Erwin:Now, the tables are turned. You're now pitching the partners at Union Square for a company that you want to found, and you're asking them for money. So how does that go down? Naomi Shah:The biggest part of that pitch was taking a bet on a new idea where we're essentially bringing Hollywood and a product company together, and taking a bet on me as a former colleague of theirs. I think that there was a lot of comfort in the idea that I was pitching people I knew. So there was that kind of ease in it, but there was a completely new paradigm that I was now on the other side of the table, I was a founder and I was looking for the right fit in terms of like, are they asking me questions? Are they pushing me? And they absolutely did. Naomi Shah:They asked me, why are you thinking about it this way? What is the vision of the company? And I loved that. And I think it showed me early on that as a solo founder, you want investors who are going to challenge you and who are going to almost like build alongside you. They're not just going to put the capital in and then step back. And so part of the fundraising process for me was learning to be able to find investors that were really involved in hands-on. And I'd seen at Union Square Ventures, the way that the team did that with other portfolio companies. Naomi Shah:And so I was really excited about them being involved in Meet Cute, even though they're not traditional media entertainment investors, we were approaching it from a different way and they were very excited about that. So that was a big part of the pitch. A big part of it is leaving room for experimentation to the point we were just talking about and saying, "I'm okay, not knowing all the answers today, but here's what I think, and here's the things that I want to test. And here's the team that we have around Meet Cute to go execute on that." Naomi Shah:And I think that setting it up like that is a really strong way for a seed company to say, "We don't have all the answers, but we're about to go figure it out and work really hard to do that." Chris Erwin:I think that's well put. Look, I'm a strategic advisor for companies and I always have to tell the team, "Yes, we're known to be the experts, but we don't have to have all the answers in the moment. It's more about, let's have a point of view, a vision. Let's also stand in our power where we don't know the answers, but let's have a plan for how we can figure that out thoughtfully." And I think that when you take that approach with confidence, it actually instills a lot of confidence in an investor, in a client. So I think that shows great self-awareness, Naomi. Naomi Shah:Absolutely. And honestly, these were things that I picked up from getting pitched to a lot, where sometimes I would be in a conversation with a founder where I'd suggest, "Have you thought of this? Or what do you think of this?" And if they hadn't thought of it, but they were willing to engage in conversation around it or say, "I'm not sure, I need to look into that," and have that humility that maybe they don't have all the answers, I was like, "That might be a founder that is really fun to have brainstorms with and discussions with because they're open to learning." Naomi Shah:And I actually think that if you have all the answers, then you'd already be a massive success, whereas at the earliest stages of founding, a lot of things are still unproven. Chris Erwin:After this pitch, do you get the funding? I think it's a $3 million seed. Does that happen pretty quickly? Naomi Shah:Happens pretty quickly. And a big reason is that I raised from people that I knew. Plus, we brought in Advancit Capital, which is Shari Redstone's investment team. I already had a team around Meet Cute of founding team. We already had our head of content and head of development. And so we go right into making a story. We now have capital to start testing this out. And we start bringing in creators around us like writers, producers, voice actors, and just start developing relationships in the field. A lot of this is trial and error. Naomi Shah:And so we start saying like, "It doesn't make sense to have a writing team in-house. It does it make sense to go get a studio space or rent studio space. How do we open up a bank account?" And so I had this like ongoing checklist of things. Some of them is super trivial, how do we get an EIN number? All these things that I had never had to do before. And so I just asked a ton of questions of people around me and asked for help when we needed it. And that was what the first few months of starting was like, it was just, this fire comes up, let's put it out, let's try it again. Naomi Shah:We don't know the answer to this question, let's go ask an expert in the field and send out a few cold emails. And that was the process of figuring it out. Chris Erwin:I think you finalized the funding in January of 2020. So this is just right before COVID is hitting. But at this point, have you released any content? Naomi Shah:Our first series came out in December of 2019. So we did put some content out there, and no one knew about us at that point, so we just sent it around to people we knew, friends and family, asked for feedback, posted it on social media. We were just trying to get our earliest beta testers, for lack of better word, to give us feedback. Chris Erwin:How was it received? Naomi Shah:It was received really well. People really liked the short form. Some people hated it and were like, "This is never going to work." And then it was up to us to take certain feedback with a grain of salt and say, "No, we want to make another one. We think this is going to work." Overall, feedback was very positive, it was really fun to see even not being discoverable in the podcast platforms, yet we were getting some organic lessons from people, sharing us with their friends. Our creators that worked on that story shared as far and wide, like the voice actors, the producers, the developers of that story. Naomi Shah:And that was really encouraging to us to see how proud the people who worked on it were and how they wanted to make sure everyone in their networks knew about it too. So pretty quickly we had like a few hundred people listening to the story and qualitatively getting some feedback around what engagement. And listening was like, it encouraged us enough to make the next few in January. Chris Erwin:I know that at RockWater for our content, some of the most powerful ambassadors are just our internal team. So after we podcast or publish a writing piece, they help spread the word and then hopefully it catches fire elsewhere. That's how you build initially. I have to ask, one of your themes has building a really diverse set of creatives, and also which then enable very diverse rom comedies, micro cast stories from a values perspective, from geography, from ethnicity, from gender, sexual orientation. Was that part of the mandate from very early on, or is that something that evolved in the beginning of it? Naomi Shah:That was something that we made a conscious decision about. So rather than building out an internal team of writers and producers, we thought if we can open a network of people that can participate in Meet Cute and can participate in our creative process, that's going to be a part of our business model to have multiple voices, that diversity and inclusivity piece that we valued as a company, but now it's baked into the way that we create. So I think that at first, it was just we want those voices to be a part of Meet Cute because we think that will create better storytelling, and that was important to us. Naomi Shah:And over time we were like, "This is our MO. This is something that we're doing that no one else has. We have the largest network of creatives because we're enabling people from multiple geographies, people from any sexual orientation, people from around the world to participate in our storytelling. And so I would say, it's both a business value and it's a creative value at Meet Cute that we think that the stories that were told from people who might not have a voice in media and entertainment today otherwise, we get to benefit from their storytelling because they care about the stories that they tell. Naomi Shah:They share it with their communities, they write stories for communities that might not be represented in pop culture. And that means that those stories are making our platform more diverse and inclusive in a really organic way. And what's important to Meet Cute is that we don't tokenize those communities. We're not saying, "This is a story from the LGBTQ community." No, we want that to be normalized in our feed, and just to be another rom-com, all of these stories are rom-coms. There are multiple ways to love in the world, and we want to be the brand that captures all of those stories. Chris Erwin:I really like that. Speaking to another very strategic decision that you made early on was micro casts. This is something that's near and dear to my heart and that of the RockWater team. We launched a micro cast podcast ourselves called the RockWater Roundup over the past few months, where you get your industry news in like 10 to 15 minutes. The reason behind that, we've been evangelizing this to our clients is because the growth of smart speakers expected to be like a 650 million install base over the next few years. Chris Erwin:We think it's going to bring audio into the home, more routine-based listening, listening in between your day-to-day moment. So that's probably like shorter time. And then Spotify has their playlist and they're curating for you and they want to have shorter snippets to pull in, we think that there's a lot of tailwinds of like micro cast is an exciting format, but it still hasn't caught on in the broad industry. But you guys made this decision dating back nearly two years. So is that you're going to stick to, or are you also exploring long form? Tell me about that. Naomi Shah:Yeah. We really like, exactly to your point that these stories can fit in in your day, anywhere. Within our 15-minute stories, we have three-minute chapters. So on the way to a meeting or when you're waiting for your Uber or whatever it is, you can throw in a story and throw in a chapter and get a little escape from your day. And that to us was really exciting, because there are a lot of books out there that could be eight or nine hours, but it's just a bigger time commitment. And so we wanted to create a slightly new product and a new use case. Naomi Shah:And we're finding that people are consuming these throughout the day in the mornings when they're getting ready for work. Even though rom-coms traditionally are like your evening, Friday and Saturday entertainment, now we're pulling them into new parts of people's day because they're so accessible and they're so short that you can fit them in anywhere. And so to us, it was exciting that we could create new listening behavior around this genre. Chris Erwin:I like that. I like to read Modern Love from The New York Times. Like you said, Naomi, I typically read that maybe at night, on the weekends, it helps me relax, go to sleep with just like a good feel. But I was listening to one of your episodes, like a cruise episode because it reminded me I had lost love on a cruise line dating back 15 years. And I was like, "Oh, I got to check this out." And I just liked the feeling that it left me with. So I liked that you could start inserting this feeling like earlier in the day or midday, a little bit different. Naomi Shah:Exactly. Like you have a stressful meeting, you want 15 minutes of optimism, or hope, or human connection, we want Meet Cute to be the go-to place for that. And to your point, there is a lack of optimistic stories. If you think about Ted Lasso, I don't know if you've seen that? Chris Erwin:Oh, I love Ted Lasso. I just started watching the new season, it just came out. Naomi Shah:Yes. The second episode I think dropped yesterday, but I'm obsessed with it, and everyone that I've talked to is obsessed with it. And it's because there isn't that much content out there that isn't darker or anxiety ridden or doom-scrolling related. And I think people are craving that, especially after the last year, it was such a hard year. There were so many negative news cycles. You were scared about a lot of things in the world, and people want an escape. People want a consistent feeling of hope in their lives. Naomi Shah:And so you can get that through a Disney movie, you can get that through Ted Lasso. How do you get that around human connection and love? We think that there is a place in the world for that, and that's what we were hoping to build at Meet Cute. Chris Erwin:Naomi, before we wrap up with the Rapid Fire round at the end, I just want to hear, look, you launched a business right before COVID. COVID hits, you're a new young founder, incredible challenges, but clearly you guys are doing something right, because fast forward into the end of 2020, and you raise another six million. That I think is from Lerer Hippeau, Newark Venture Partners. And then it's off to the races. So tell me quickly, where is Meet Cute headed from here? What's the grand vision? Naomi Shah:Meet Cute vision for the company is to become the official source of romantic comedies. We want to be one of the largest entertainment brands on the order of magnitude of Disney and Pixar, and create universes that people fall in love with, characters that you want to wear on your sweatshirt and your tote bag. And honestly, be a best friend to people in the entertainment world because of the stories that we're telling. And so the core of that is being an incredible storytelling company, enabling creatives to do their work best, and building a verticalized media business that focuses on optimism, and hope, and human connection. Naomi Shah:So five years from now, we're still working on our audio stories, we can adapt some of those into other formats, into TV, film, books, live shows. We're selling merch for some of our biggest theories. We have a community of people that cares about the show and wants to listen to every series that comes out. I could go on and on. There's so many possibilities for what you can do, but at the core bit, it's become one of the greatest entertainment brands that's long lasting, that stays relevant and fresh, no matter how society evolves and pop culture evolves, we want to be at the apex of that. Chris Erwin:And right now, you're focused on building audience and you're not yet monetizing, is that right? Naomi Shah:We're focused on audience and community. That's correct. Chris Erwin:I get that you are preparing for the long term, the vision for five years, but we're in something that we talk about, we're in the middle of the audio wars, and you see incredible capital flows. Amazon buying Wondery, Amazon buying Art19. You see the exclusive rights deals for Call Her Daddy with Spotify, and also with SmartLess. You see SiriusXM buying Stitcher, and so much more. Is there a world where you must be thinking about, you may have already gotten inbounds for Meet Cute as an acquisition target? What do you think about that? Naomi Shah:Yeah, there is a ton of movement. There's new headlines every day in the podcast world, in the world of acquisitions. A lot of people are looking for exclusive content. I see Meet Cute as a large entertainment brand. And so working really hard to not get distracted in the meantime as we're building that and just focus on telling amazing stories and building our community, I think it does take putting blinders on. And our work is set out for us, and that's something that we're excited about in the next few years. Chris Erwin:Before the Rapid Fire, I just want to give you some kudos, Naomi. Going into this interview, I think I was telling you before, you're one of the youngest people that we've brought on in terms of your experience, your experience before actually starting a company, but I think it's been so rewarding for me to hear about coming from such a different background from so many other media and entertainment professionals that have interviewed that it's been very refreshing. And I think that you make a really great case for why a background like yours is so powerful and it's so relevant and could be a really strategic asset for you. Chris Erwin:That's great to hear for additional investment that might come your way, additional team members that you want to recruit, but I really think that your story could also start to recruit new founders into the media and entertainment ecosystem, which would be such a beautiful thing. I think overall, Hollywood, traditional and digital new Hollywood needs some rethinking, some new brains and muscles to add to the mix. And I think that you're really paving the way for it. And I think that how thoughtful you are for how you are building and how that's inspired by some of like your home grown roots and your parents is a really beautiful thing. So I think you're set up for some really great success. And I want to acknowledge that Naomi Shah:Thank you so much. That means so much coming from you. I think that like new founders in any space, rethinking things, flipping the status quo, building from scratch, I love seeing that kind of movement in an industry, especially one that has been around for so long and things are done a certain way. And so I'm very excited to be building in a space that we can rethink a lot of the existing assumptions. And I know the whole Meet Cute team is excited about that. So I appreciate you acknowledging that. And I think that more people should jump into feels that they might not have experiencing, but have good ideas around. Chris Erwin:All right. Now we're in the Rapid Fire round, six questions. The rules are that you can answer as short as possible. So it could be just one sentence, it could maybe even just be one or two words. Do you understand the rules, Naomi? Naomi Shah:I understand the rules. Chris Erwin:Proudest life moment? Naomi Shah:Meeting President Obama. Chris Erwin:Oh, wow. Okay. What do you want to do less of in 2021? Naomi Shah:Being a slave to Google Calendar? Chris Erwin:What do you want to do more of? Naomi Shah:Spending time on big picture vision for Meet Cute. Chris Erwin:Not setting up EIN numbers anymore? That mini-stuff. Naomi Shah:Not setting up the EIN numbers. That's right. Chris Erwin:What one to two things drive your success? Naomi Shah:Caring about community and the people around me. Chris Erwin:Advice for media execs going into the second part of 2021, and then into 2022? Naomi Shah:Have conviction even when things are really rocky, like a global pandemic, and don't overthink things. Chris Erwin:Yeah. Keep it simple, is a core value for us too. Any future startup ambitions? Naomi Shah:I like blinders, so I'm focused on Meet Cute right now. I think Meet Cute has a lot of potential in terms of new products and offshoots from Meet Cute. And so I'm excited to explore that more. Chris Erwin:Before I ask you the last one, I have to go back. What were the circumstances for meeting Obama? Naomi Shah:Honestly, that was the first thing that popped into my head. I think that the things that I'm proudest about are the science research that led me to meeting President Obama. It was just something I spent seven years working on it, and that was an example of hard work pays off. We got to visit the Oval Office and I have a really funny photo with him where I have like a Lego trophy and it fell on the floor, and all that. So that was the circumstance. Chris Erwin:I love that. Very cool. All right. Last one, this is easy. How can people get in contact with you? Naomi Shah:Any social media. I'm on Instagram, Twitter, LinkedIn, DM me, follow Meet Cute. Love Responding to DMs and happy to chat. Chris Erwin:Awesome. Naomi, this has been a delight. Thank you so much for being on the show. Naomi Shah:Thank you so much for having me. This was awesome for me as well. Chris Erwin:Wow. It's amazing how much Naomi has accomplished so early on in her career, yet she's so down to earth. That was such a fun chat. Really enjoyed it. All right. In closing, reminder that one, we love to hear from all of our listeners. So shoot us a note. If you have any guest's ideas, any feedback for the show, you can reach us at tcupod@wearerockwater.com. And also that we have a new podcast that's out, it's called the RockWater Roundup, where me and my colleague, Andrew Cohen, we break down must-know medi
In this episode I spoke with Naomi Shah, the founder and CEO of Meet Cute, a media company producing original rom-com podcasts, producing over 300 stories to date! We cover: - How entertainment start-ups are rarely invested in by VC firms and how Naomi managed to land Meet Cute investment from a VC - How they produce original content, having worked with over 600 creators to date - The validation process of innovating within the entertainment space and using existing platforms/technologies to test demand – a great tip for those wanting to start their own entertainment start-up --- The Millennial Entrepreneur publishes a new episode EVERY WEEK, showcasing the most inspirational young hustlers and analysing their journeys. Be sure to share and subscribe. Don't forget to leave a rating and a review as it really helps us grow and allows us to get the best guests for you. WANT A SHOUT OUT? If you want to get a SHOUT OUT in the next episode by me, be sure to leave a written review with your name on Apple Podcasts and I will read the best one out every week
How I Raised It - The podcast where we interview startup founders who raised capital.
Produced by Foundersuite (www.foundersuite.com), "How I Raised It" goes behind the scenes with startup founders who have raised capital. This episode is with Naomi Shah of https://www.meetcute.com/, a media company that produces original, scripted romcoms in podcast form. Before starting Meet Cute, she was a member of the investment team at NYC-based Union Square Ventures. In this episode, Naomi talks about her journey from the trading floor at Goldman Sachs to the venture world (USV) and then on to becoming a startup founder, tips to founders from her time as a VC, tips for raising capital virtually, how to deal with "long maybes" from investors, and much more. The Company recently raised a $6.25 million Series A funding round, bringing the total amount raised to $9.25 million. Investors include LocalGlobe, Lerer Hippeau and Newark Venture Partners, as well as Union Square Ventures. How I Raised It is produced by Foundersuite, makers of software to raise capital and manage investor relations. Foundersuite's customers have raised over $3 Billion since 2016. Create a free account at https:/www.foundersuite.com/
Negative news about what's happening around the world can make us feel anxious and afraid. In this episode, 26-year-old founder Naomi Shah talks about how her business helps fight anxiety, and how she takes care of her own and her team's mental health. Stay tuned and get a glimpse of what it's like to be an entrepreneur. Key Takeaways From This Episode How listening to stories can help you relax Two things you can do to stay grounded in your business Change your perspective on social media The importance of taking care of your team's mental health Resources Mentioned In This Episode Why Fish Don't Exist: A Story of Loss, Love, and the Hidden Order of Life About Naomi Shah Naomi Shah is the founder and CEO of Meet Cute, a venture-backed media company that has produced over 300 original light-hearted romantic comedies in podcast form. The company celebrates human connection and the full spectrum of love with a core mission: having every person feel like they are reflected in Meet Cute stories. Since inception, the podcast already has over 2 million listens across over 150 countries and has been featured in the top 10 of Fiction on Apple Podcasts and Spotify. Connect with Naomi Website: www.meetcute.com Instagram: @meetcute Twitter: @listenmeetcute Facebook: Meet Cute If you are struggling with feeling overworked or overwhelmed, access the Top 10 Stress Management Tips for the Overworked free right now. Kristel Bauer, the Founder of Live Greatly, is on a mission to help people awaken to their ultimate potential. She is a wellness expert, Integrative Medicine Fellow, Keynote Speaker, Physician Assistant, & Reiki Master with the goal of empowering others to live their best lives! Follow her on: Instagram: @livegreatly_co Clubhouse: @livegreatly LinkedIn: Kristel Bauer Youtube: Live Greatly, Kristel Bauer To learn more about Live Greatly's transformative online courses for personal development and self-improvement, to discuss collaborations and partnerships, or to book Kristel as a speaker or consultant, click here.
Naomi Shah, founder of the rom-com podcast Meet Cute, tells Damona a WILD love story involving a very workplace inappropriate question, a lunch date, and a bouquet. They break down the key to finding authentic love and dissect what makes a good rom-com. Dating Dish headlines: Science says friendship is the key to long-lasting love and Damona announces the new cutest couple in Hollywood. Dear Damona listener questions: How to date when you're busy working at the buzziest company and who should pay on dates. Find Meet Cute on IG @meetcute and check them out on all your favorite podcast platforms! textnow.com/goyn Dates & Mates is sponsored by TextNow. The app solves many major challenges D's clients face in dating today: You can keep your main number private You can separate your personal and dating contacts Plus, It's easy to use and FREE. We are proud to collaborate with an app that empowers modern daters to feel safe and secure. If you want more information, check out Damona's video on when & how to give out your number: textnow.com/goyn hellofresh.com/dates12 It's date night in a box! Go to hellofresh.com/dates12 and use the special code DATES12 for 12 FREE Meals + FREE Shipping Learn more about your ad choices. Visit megaphone.fm/adchoices
Naomi Shah is the CEO and Founder of Meet Cute, a media company specializing in scripted podcasts, specifically romcoms. Naomi started Meet Cute out of Union Sq ventures where she was an investor looking for venture back-able businesses in consumer media. She just raised a $6M Series A from USV and Lerer Hippeau. Meet Cute has a fascinating business model where they use 15 minute podcasts and the tight narrative structure of a standard romantic comedy to iterate on hundreds of different stories with hundreds of different writers, voice actors, and creators. Ultimately the goal is to create a library of scalable IP that their loyal audience can follow far beyond podcasts. Think Disney but for romantic comedies. On the show we talk about that fast iteration on storytelling and the process behind it, how they built a killer brand, how to tell great stories. Check out Meet Cute wherever podcasts are found. Like where you're reading these show notes.
Naomi Shah is the Founder and CEO of Meet Cute, a venture-backed media company that has produced over 300 original light-hearted romantic comedies in podcast form. The company celebrates human connection and the full spectrum of love with a core mission -- having every person feel like they are reflected in Meet Cute stories. Since inception (Feb 2020), the podcast already has over 2 million listens across over 150 countries and has been featured in the top 10 of Fiction on Apple Podcasts and Spotify. Before starting Meet Cute, Naomi was a member of the investment team at Union Square Ventures, a technology venture capital firm in New York, where she spent most of her time talking to companies in the consumer and well-being space. Prior to that, she was a macro equities trader at Goldman Sachs and studied Mechanical Engineering (with a minor in Human Biology) at Stanford University. Some of the Topics Covered by Naomi Shah in this Episode What Meet Cute is Deciding to start a VC backed startup after working at Union Square Ventures The early Meet Cute team Why their concept is unique and pushing past early noes Getting traction to validate their format Changing listening behavior with scripted content in audio Meet Cute's business model The creation process at Meet Cute Distribution and discoverability Strategy around changing formats Naomi's experience fundraising for Meet Cute and what was helpful during the process The importance of developing a relationship with your investors How Naomi built out the team for Meet Cute and COVID's impact Their unique approach to sourcing talent and maintaining a large pool of creative contributors Navigating building a startup as a first-time, solo founder during a global pandemic Sign up for The Grind, for actionable insights and stories from successful entrepreneurs delivered to your inbox once per week: https://www.justgogrind.com/newsletter/ Listen to all episodes of the Just Go Grind Podcast: https://www.justgogrind.com/podcast/ Follow Justin Gordon on Twitter: https://twitter.com/justingordon212 Follow Justin Gordon on Instagram: https://www.instagram.com/justingordon8/
Meet Cute founder & CEO Naomi Shah talks with Monetizing Media host Eric Peckham about building an audio-first scripted entertainment startup. Meet Cute is building a dedicated following around 15-minute romantic comedy podcasts. Since December 2019 they have released over 200 shows. // Join the Monetizing Media newsletter and find more resources at MonetizingMedia.com
Naomi Shah is the founder and CEO of Meet Cute, an audio romcom media company. With a focus on creating consistent 15-minute episodes versus trying to aim for hits, Meet Cute is building a robust catalog of IP that the company could use in the future for exciting opportunities. During this episode, we talked about a lot, but a few things jumped out to me… On consistency vs. hits For many studios, the goal is to create a hit. They create a few big projects every year with the hope that when one is released, people will flock to it and it'll be an economic success. That's not Meet Cute's approach. Instead, the team strives to consistently deliver on its proposition: a 15-minute romcom audio episode. It doesn't deviate from consistently delivering that product to people. The benefit here is that the listener builds a relationship with the Meet Cute brand while the company is less dependent on any one piece of content being a savior of the business. I like the consistency over hits approach. On IP and monetization The easy road for monetizing would be throwing a quick ad in the beginning of an episode. But for a 15 minute show, a 30-60 second ad eats up a lot of time. Instead, they are looking at all the IP they're creating as an opportunity to monetize down the line. Consider opportunities like merchandise tied to specific characters. As people fall in love with them, they'll want to represent those characters. Another opportunity is taking these audio stories and turning them into videos. Could they take their IP and partner with Netflix to create a movie or limited series? When you own valuable IP, your means of monetization are endless. On using data to inform decisions While there is definitely a limited amount of data in audio, some of what they look for is how far into an episode a user got, how many actually completed the full episode, and how many went on to additional episodes. With that limited data, they are able to push that back into their writing flywheel. For example, if they've found that cliffhangers often work, that might become part of their strategy going forward.
About This Episode: Naomi Shah is the founder and CEO of Meet Cute, a new entertainment company that makes short, audio romantic comedies. The intersection between entertainment and technology is what excites her most about building Meet Cute. A year ago, she wouldn't have imagined running a rom com storytelling company. Before starting Meet Cute, she was a member of the investment team at Union Square Ventures, a technology venture capital firm in New York, where she spent most of her time talking to companies in the consumer and well-being space. Prior to that, she was a macro equities trader at Goldman Sachs and studied Mechanical Engineering (with a minor in Human Biology) at Stanford University. Find out more about Naomi at:Meet Cute - SoundCloud Meet Cute - Apple podcast Meet Cute - Google podcast Meet Cute - Spotify Meet Cute - Simplecast See the Show Notes: www.jeremyryanslate.com/722 Sponsors: Gusto: This episode is sponsored by Gusto. Run your payroll the easy way, the same way we do at Command Your Brand. You'll get a. $100 Amazon Gift Card just for running your first payroll! www.jeremyryanslate.com/gusto Audible: Get a free 30 day free trial and 1 free audiobook from thousands of available books. Right now I'm reading "The Science of Getting Rich,"by Wallace D. Wattles, about building real wealth. www.jeremyryanslate.com/book
About This Episode: Naomi Shah is the founder and CEO of Meet Cute, a new entertainment company that makes short, audio romantic comedies. The intersection between entertainment and technology is what excites her most about building Meet Cute. A year ago, she wouldn't have imagined running a rom com storytelling company. Before starting Meet Cute, she was a member of the investment team at Union Square Ventures, a technology venture capital firm in New York, where she spent most of her time talking to companies in the consumer and well-being space. Prior to that, she was a macro equities trader at Goldman Sachs and studied Mechanical Engineering (with a minor in Human Biology) at Stanford University. Find out more about Naomi at:Meet Cute - SoundCloud Meet Cute - Apple podcast Meet Cute - Google podcast Meet Cute - Spotify Meet Cute - Simplecast See the Show Notes: www.jeremyryanslate.com/722 Sponsors: Gusto: This episode is sponsored by Gusto. Run your payroll the easy way, the same way we do at Command Your Brand. You'll get a. $100 Amazon Gift Card just for running your first payroll! www.jeremyryanslate.com/gusto Audible: Get a free 30 day free trial and 1 free audiobook from thousands of available books. Right now I'm reading "The Science of Getting Rich,"by Wallace D. Wattles, about building real wealth. www.jeremyryanslate.com/book