Podcasts about engineering leadership

ABOUT LOÏC HOUSSIERLoïc Houssier is an engineering executive with 20 years of leadership experience spanning startups, scale-ups, and global enterprises. He specializes in helping high-growth companies scale with speed and discipline, combining technical depth with a strong operational mindset.He currently leads engineering at Superhuman, the most productive email app ever made, where he joined at a pivotal moment in the company's growth. Loïc brought a new level of executional rigor — embedding a culture of speed not just in the product (where every interaction happens in under 100ms), but in how the team ships, scales, and makes decisions.Previously, he held senior engineering roles at Productboard, Firstbase, and DocuSign, where he led global teams through platform expansion, org design, and M&A. With a background in cryptography and early experience as a security researcher, Loïc is also a frequent mentor and speaker on engineering leadership and building resilient, high-velocity teams.SHOW NOTES:How Loïc built a reputation for building high-velocity engineering orgs (2:14)The underweighted value of board member continuity (4:58)Defining velocity in the AI age (6:23)Loïc's evolving playbook that drives velocity (9:10)Implementing the velocity playbook @ Superhuman (11:04)An example of incorporating domain focus effectively within an eng team (12:49)Strategies for changing core principles / managing culture shock (16:17)Knowing when you made the correct change vs. signals it's not working (19:06)Tools & tactics to promote a velocity mindset in engineering orgs (21:10)Build credibility with influential eng leaders in your org (23:37)Frameworks for cultivating product thinking within an eng org (27:03)How to cultivate great product taste inside engineering orgs (30:24)The importance of having a strong leader who sets the product taste standard (32:20)Key elements of exceptional product experiences @ Superhuman (34:34)Loïc's perspective on navigating product complexity & quality expectations w/ AI (36:28)The future of productivity tools: paradigm shifts in AI & productivity (39:29)Rapid fire questions (41:20)LINKS AND RESOURCESDays at the Morisaki Bookshop - Satoshi Yagisawa's moving international sensation about new beginnings, human connection, and the joy of reading.Zone to Win: Organizing to Compete in an Age of Disruption - Geoffrey A. Moore's high-powered tool for driving your company above and beyond its limitations, its definitions of success, and ultimately, its competitors.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, we sit down with Anna Varosyan to explore her dynamic leadership journey through the world of engineering. Anna shares how she navigated shifts between individual contributor and leadership roles, what it's been like stepping into her new position as Deputy CTO, and how she approaches change with a focus on people and growth. From building teams people are proud to be part of to overcoming the challenges of maintaining high performance, Anna opens up about the lessons she's learned along the way—and the advice she'd give her younger self. Hosted on Acast. See acast.com/privacy for more information.

When Nissim Lehyani (VP of Product at Life360) used AI to build a math game for his son, he didn't just prototype a game, he rewired how he thinks about product development and the relationship between engineering, product, and design. In this episode, Nissim shares how that personal “aha” moment sparked a shift in how his teams build, collaborate, and ship. We dive into how AI is accelerating product iteration from months to hours, why it's time to drop the “M” from MVP, and how prototypes are replacing PRDs as the central artifact of product work. Plus how product rituals and building cadence are evolving, strategies for scaling a prototype-first workflow, and we deconstruct the “lightning pod” model and how it's changing the dynamics of product building & EPD collaboration. Have any AI passion projects that you'd like to share? Join the discussion on our forum and share your insights, questions, and takeaways. ABOUT NISSIM LEHYANINissim Lehyani is the Vice President of Product at Life360, where he leads product strategy for the family safety platform used by over 60 million users worldwide. With more than two decades of experience across startups, global tech companies, and entrepreneurial ventures, Nissim is known for scaling impactful products that blend technical depth with business strategy.Prior to Life360, he was Senior Director of Product at Indeed, where he oversaw a portfolio of 13 consumer products reaching 300M+ monthly users, and led a team of 40+ product managers across global markets. Nissim previously held leadership roles at GoDaddy, where he helped 18M+ SMBs grow their businesses through strategic partnerships with Facebook, Yelp, and Google.As a founder, he built and led two ventures: Shopial (acquired by Magento) and Urban Place, raising millions to support small businesses and entrepreneurs. He also brings deep technical roots from his engineering leadership at Cisco and early career in Israeli Military Intelligence.Nissim is a 2024 Product Leader Award winner and active mentor in the startup ecosystem through roles at Mixpanel and SV101 by ICON. He's passionate about user-centric innovation, data-driven growth, and the intersection of AI, engineering, and product management. SHOW NOTES:How Nissin & Patrick got connected (2:19)Nissin's light bulb AI moment (4:03)Building first & defining later (5:33)How AI accelerates product iteration from months to hours & fills skill gaps (6:49)Recognizing your AI aha moment (9:44)Why it's time to drop the “M” from MVP (11:21)New expectations for the first iteration of a product (13:37)Nissim's #1 product principle (15:56)Why prototyping is replacing PRDs (17:57)Strategies for socializing a prototype-first workflow in your org (19:54)Tactics for inspiring AI adoption: find one annoying thing & show vs. tell (22:22)Rethinking product cadence and how product rituals are evolving (24:08)Defining the “lightning pod” model (25:29)How “lightning pods” change the dynamic between engineering, product & design (27:20)A live AI product demo: recreating Nissim's original aha moment (29:10)Iterating product in real-time (31:06)How Nissim evaluates code & product outcomes (33:38)Rapid fire questions (34:15) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, I talk with Sarah Zarzecki, PE, PMP, Transportation Design Department Manager at Stanley Consultants, about engineering leadership strategies that emphasize leading with strength and empathy, navigating burnout, uniting multi-generational teams, and delivering results under pressure in the fast-paced AEC industry. ***The video version of this episode can be viewed here.*** Engineering Quotes: Here […] The post How to Lead Through Adversity with Engineering Leadership Strategies – Ep 073 appeared first on Engineering Management Institute.

In this episode, Abi Noda speaks with DX CTO Laura Tacho about the real obstacles holding back AI adoption in engineering teams. They discuss why technical challenges are rarely the blocker, and how fear, unclear expectations, and inflated hype can stall progress. Laura shares practical strategies for driving adoption, including how to model usage from the top down, build momentum through champions and training programs, and measure impact effectively—starting with establishing a baseline before introducing AI tools.Where to find Laura Tacho: • LinkedIn: https://www.linkedin.com/in/lauratacho/• Website: https://lauratacho.com/Where to find Abi Noda:• LinkedIn: https://www.linkedin.com/in/abinoda In this episode, we cover:(00:00) Intro: The full spectrum of AI adoption(03:02) The hype of AI(04:46) Some statistics around the current state of AI coding tool adoption(07:27) The real barriers to AI adoption(09:31) How to drive AI adoption (15:47) Measuring AI's impact (19:49) More strategies for driving AI adoption (23:54) The Methods companies are actually using to drive impact(29:15) Questions from the chat (39:48) Wrapping upReferenced:DX Core 4 Productivity FrameworkThe AI adoption playbook: Lessons from Microsoft's internal strategyMicrosoft CEO says up to 30% of the company's code was written by AI | TechCrunchViral Shopify CEO Manifesto Says AI Now Mandatory For All EmployeesDORA | Impact of Generative AI in Software DevelopmentGuide to AI assisted engineeringJustin Reock - DX | LinkedIn

BONUS: Zach Goldberg shares how to build high-performing engineering teams and master the startup CTO role In this BONUS episode, we dive deep into the world of startup leadership with Zach Goldberg, author of The Startup CTO's Handbook. We explore the critical transition from engineering to leadership, the art of balancing technical debt with startup urgency, and the communication skills that separate great CTOs from the rest. The Genesis of The Startup CTO's Handbook "My original training in software engineering was not enough for being a leader. All the people and leadership skills, I had to learn on my own." Zach's journey to writing The Startup CTO's Handbook began with a stark realization about the gap between technical training and leadership reality. Despite his classical software engineering background, he discovered that the people and leadership skills required for CTO success had to be self-taught. The book emerged from a growing Google Doc of topics and frameworks addressing the leadership and management challenges that CTOs consistently face - from hiring and performance management to making strategic decisions under pressure. Today, we can either buy the digital/print book on Amazon, or read the book on GitHub.  In this segment, we also refer to the book The Great CEO Within. Learning to Truly Learn: The Max Mintz Story "Max only cared about my ability to learn - to get curious about something hard. He wanted to help me deal with complexity." Zach opens his book with a deeply personal story about his mentor, Max Mintz, who fundamentally changed his approach to learning during what he calls "the most impactful single coffee" of his life. Over 1.5 years of conversations, Max taught him that true learning isn't about accumulating facts, but about developing curiosity for hard problems and building the capacity to handle complexity. This lesson forms the foundation of effective CTO leadership - the ability to continuously learn and adapt in an ever-changing technical landscape. The Three Critical CTO Mistakes "As a CTO, the most important 3 things: people, people, people. Do the people have the right energy, the right passion? Assemble the right team." Zach identifies consistent patterns in startup CTO failures across his experience. The first and most critical mistake is undervaluing people decisions - failing to prioritize team energy, passion, and the right assembly of talent. The second category involves investment mistakes, particularly the challenge of balancing short-term survival needs with long-term technical goals. In startups, the ROI timespan is exceptionally short, requiring optimization for immediate objectives rather than hypothetical scale. The third mistake is treating technology as religion rather than tools, losing sight of what the business actually needs. Optimizing for Velocity and Developer Experience "You are optimizing for velocity! What are you doing to help developers get their work done? Look at developer experience as a metric." Successful startup CTOs understand that velocity - the time from idea to valuable market delivery - is paramount. This requires a fundamental shift in thinking about technology decisions, focusing on features that deliver real customer value rather than technical elegance. Zach emphasizes measuring developer experience as a key metric, recognizing that anything that helps developers work more effectively directly impacts the company's ability to survive and thrive in competitive markets. The Professional Skill Tree Concept "It's like a character progression in an RPG. When we learn one type of skills, we don't learn other types of skills. We make investments every day and we have a choice on where we learn." Drawing from gaming metaphors, Zach explains how technical professionals often reach Level 100 in engineering skills while remaining Level 1 in management. The skill tree concept highlights that every learning investment is a choice - time spent developing one skill area means less time available for others. For engineers transitioning to leadership, the key is recognizing opportunities to serve as tech leads, where they can begin setting culture and quality standards while still leveraging their technical expertise. Balancing Kaizen with Startup Urgency "Pick the high-impact debt, and pay that down. This is not always easy, especially because we also need to pick what debt we don't invest on." The tension between continuous improvement and startup speed requires sophisticated thinking about technical debt. Using financial analogies, Zach explains that technical debt has both principal and interest components. The key is identifying which debt carries the highest interest rates and can be paid down most quickly, while consciously choosing which debt to carry forward. This approach maintains the healthy tension between quality and speed that defines successful startup engineering. The Power of Audience Empathy "The single hardest skill, especially for very tech leaders is that of 'audience empathy.' When you explain ideas to people, you usually assume a lot - but they might not." According to Zach, the most undervalued communication habit for startup tech leaders is developing audience empathy. Technical leaders often suffer from the curse of knowledge, assuming their audience shares their context and understanding. The solution requires deliberately considering what the audience already knows before crafting any communication, whether it's explaining technical concepts to non-technical stakeholders or providing clear direction to team members. In this segment we refer to the concept of “the curse of knowledge”, a cognitive bias that occurs when a person who has specialized knowledge assumes that others share in that knowledge. About Zach Goldberg Zach Goldberg is a seasoned technical entrepreneur, executive coach, and author of The Startup CTO's Handbook. With a founder's mentality and a passion for systems thinking, Zach helps engineering leaders build high-performing teams. He also founded Advance The World, a nonprofit inspiring youth in STEM through immersive experiences. You can link with Zach Goldberg on LinkedIn, and visit Zach's website at CTOHB.com.

 ABOUT PRASHANT RAMARAOPrashant is a hands-on technology executive with extensive experience in software engineering, leading large organizations, specializing in AI / ML, and large-scale systems architecture. With advanced degrees in computer science and engineering leadership, he excels at defining technical strategies that align with business goals, delivering results, and fostering high-performing, cross-functional teams. He cares about engineering excellence, leveraging cutting-edge technology to solve complex problems and scale operations for long-term growth. He has a lifelong passion for learning and looks for opportunities to challenge the status quo to drive change. He loves the outdoors and is a self-proclaimed podaholic - going on long hikes in Bay Area while listening to his podcasts is one of his favorite activities.This episode is brought to you by Side – delivering award-winning QA, localization, player support, and tech services for the world's leading games and technology brands.For over 30 years, Side has helped create unforgettable user experiences—from indies to AAA blockbusters like Silent Hill 2 and Baldur's Gate 3.Learn more about Side's global solutions at side.inc. SHOW NOTES:Behind Prashant's rapid leadership evolution (3:26)Transitioning from IC to management: early steps and surprises (5:51)Navigating the mindset shifts from tech expert to people leader (7:31)Friction points in moving from informal to formal leadership (11:00)Skills for communicating with less technical audiences (13:46)Learning to talk with GMs & other non-technical leaders (16:32)Frameworks for effective meeting planning (19:03)Examples of communicating technical work to execs (20:08)Learning the impact of the “observer effect” (21:59)Incorporating feedback gathered by observing (27:03)Strategies for maintaining technical credibility as a senior leader (29:29)Why personal projects and experimentation matter for leadership growth (32:21)How Prashant's personal projects enhance technical credibility & leadership skills (36:59)Rapid fire questions (37:57)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this week's podcast  we talk about the challenges of building a career in the complex modern world of structural engineering.My guest today is Claire Gott, Head of Structures at global consultancy WSP - an engineer whose work has helped shape some of the most ambitious and high-profile structures in the UK and beyond but who has also devoted large parts of her career to date helping and encouraging others to join and navigate the profession. I first met Claire back in 2011 when, just out of Southampton University, she won the New Civil Engineer Graduate of the Year Award. She was hugely impressive then, and she continues to be today in a senior leadership role at WSP that puts her at the heart of designing many of the buildings and infrastructure that define our cities and communities.Major projects such as 40 Leadenhall, a landmark commercial tower in the City of London that's redefining how we think about wellbeing, heritage reuse and sustainability; the visionary Eden Project North in Morecambe, a regenerative design project pushing boundaries on biodiversity, embodied carbon and community engagement; London Bridge Station refurbishment, Paddington Square and of course a rake of structures on the London the Birmingham HS2 project.And I imagine that she will be turning her hand to the newly approved 1 Undershaft, and it's clear her influence spans some of the UK's most complex and high-profile developments.But as we will explore, Claire's impact extends far beyond the drawing board. A powerful advocate for diversity in engineering, she is a Fellow of the Institution of Civil Engineers, a mentor with the Circle Partnership, and a visible role model for women in STEM. And she remains hugely active in Cameroon Catalyst, the charity she co-founded at university focused on sustainable development in rural Africa.So how do you build such a rounded and complex career like this? Overcoming the technical and cultural challenges to lead projects that build not just for performance, but great places for people and the planet. ResourcesClaire Gott Linked InWSP websiteCameroon CatalystCreating the LEGO Bridge: A Civil Engineering ChallengeICE Connects40 LeadenhallEden North

In this episode, Abi Noda speaks with Derek DeBellis, lead researcher at Google's DORA team, about their latest report on generative AI's impact on software productivity.They dive into how the survey was built, what it reveals about developer time and “flow,” and the surprising gap between individual and team outcomes. Derek also shares practical advice for leaders on measuring AI impact and aligning metrics with organizational goals.Where to find Derek DeBellis: • LinkedIn: https://www.linkedin.com/in/derekdebellis/Where to find Abi Noda:• LinkedIn: https://www.linkedin.com/in/abinoda In this episode, we cover:(00:00) Intro: DORA's new Impact of Gen AI report(03:24) The methodology used to put together the surveys DORA used for the report (06:44) An example of how a single word can throw off a question (07:59) How DORA measures flow (10:38) The two ways time was measured in the recent survey(14:30) An overview of experiential surveying (16:14) Why DORA asks about time (19:50) Why Derek calls survey results ‘observational data' (21:49) Interesting findings from the report (24:17) DORA's definition of productivity (26:22) Why a 2.1% increase in individual productivity is significant (30:00) The report's findings on decreased team delivery throughput and stability (32:40) Tips for measuring AI's impact on productivity (38:20) Wrap up: understanding the data Referenced:DORA | Impact of Generative AI in Software DevelopmentThe science behind DORAYale Professor Divulges Strategies for a Happy Life Incredible! Listening to ‘When I'm 64' makes you forget your ageSlow Productivity: The Lost Art of Accomplishment without BurnoutDORA, SPACE, and DevEx: Which framework should you use?SPACE framework, PRs per engineer, AI research

AI is reshaping the fundamental economics of startups—lowering product development costs, compressing GTM cycles, and rewriting the rules of competition. In this episode, Craig McLuckie (Co-Founder & CEO @ Stacklok, co-creator of Kubernetes) unpacks “the epoch of the startup,” a moment of massive disruption where fast-moving founders have a unique edge over incumbents. We explore how Craig is navigating this new era from rethinking cost structure, value capture, and defensibility to leveraging open-source, community, and asymmetric advantages as core pillars of Stacklok's strategy. Craig shares lessons from pivotal product shifts, frameworks for identifying moats, and the broader societal implications of AI-driven disruption. Whether you're leading a startup, pivoting in the face of AI, or thinking about your next big move, this conversation offers a strategic playbook for thriving in today's shifting landscape.How do you see AI reshaping the startup landscape? Join the discussion on our forum and share your insights, questions, and takeaways. ABOUT CRAIG MCLUCKIECraig is the CEO and co-founder of Stacklok, where his team is working to tip AI code generation on its side, from vertical, closed solutions to horizontal, aligned systems. Craig was previously CEO and co-founder of Heptio, which was acquired by VMware in 2018; he has also led product and engineering teams at Google and Microsoft. Craig is a co-creator of Kubernetes and he bootstrapped and chaired the Cloud Native Computing Foundation. xThis episode is brought to you by Side – delivering award-winning QA, localization, player support, and tech services for the world's leading games and technology brands.For over 30 years, Side has helped create unforgettable user experiences—from indies to AAA blockbusters like Silent Hill 2 and Baldur's Gate 3.Learn more about Side's global solutions at side.inc. SHOW NOTES:Why this moment is “the epoch of the startup” (2:03)How AI shifts startup economics: from cost structures to value capture (4:18)Why incumbents struggle during disruption—and how startups can win (8:17)The origin story behind Stacklok & lessons from Craig's pivot (11:04)Frameworks for identifying asymmetric advantages as a founder (14:48)How to map your unique asymmetric advantages to new opportunities and secure stakeholder buy-in (16:34)Rethinking defensibility & value capture in the AI era (16:29)How Craig applied cost, GTM & product perspectives to strategic pivots @ Stacklok (18:07)Building investment theses: Aligning cultural strengths & asymmetric advantages with evolving opportunities (20:05)Determining your startup's investment themes (22:53)Structuring experiments & validating opportunities (24:15)Defensibility & building community-driven moats in early ideation phases (26:54)Signals of early community-product alignment (31:24)Conversation frameworks to assess asymmetric advantages (32:22)Societal implications of AI disruption & the “startup epoch” (35:14)Rapid fire questions (38:12)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Today, we explore the future of ecommerce infrastructure with Gus Fune, Chief Technology Officer (CTO) at Baerskin Tactical. As a global tactical gear brand, Baerskin is transforming how lean teams recover fast and scale smart. Gus shares how his four-person team rebuilt their ecommerce stack in just three months, stabilized revenue with a composable architecture, and built a developer-first culture that enables rapid experimentation. Tune in for practical insights on replacing legacy systems, managing 40+ microservices, and what truly drives innovation in ecommerce.

ABOUT ANUSH ELANGOVANAnush Elangovan leads the Artificial Intelligence Group (AIG) as Corporate Vice President of AI software and solutions.Anush has 23 years of industry experience in AI, computer science, compilers, network security, operating systems, math, and its materialization on complex hardware systems. This co-founder and Chief Executive Officer of Nod.ai oversaw product strategy and the overall business until AMD acquired Nod.ai (see related article here) today.Anush will lead the acceleration of deploying AI solutions optimized for AMD products while aligning with AMD's AI growth strategy centered on an open software ecosystem. In the near term, he and his team will introduce the code generation (CodeGen) capabilities from the Nod.ai flagship software, Shark, to unlock customer engagements via the ROCm™ and Vitis™ AI platforms. Over time, Anush will lead the contributions of the Nod.ai team to the AMD Unified AI Stack.Before starting Nod.ai, Anush was instrumental in the graphics stack on the first ARM Chromebook. He led the movement of the Chrome operating system from Debian to Gentoo Linux to enable Google to gain full control of the shipping software. Previously, he was Principal Engineer for Agnilux, which Google acquired. The Agnilux team became crucial to the Chrome OS team, building a fusion of Android and Chrome OS.Previously, Anush was a technical lead at Cisco Systems in its Datacenter Group, creating the first distributed virtual switching platform. He has also been an early member of FireEye, where he led in-memory taint-check analysis for networking and security in virtualized environments. He started his career in an earlier stint at Cisco, contributing to metro Ethernet initiatives.Anush holds a Master of Science in computer science from Arizona State University and a Bachelor of Engineering in computer science from the Mepco Schlenk Engineering College at Madurai Kamaraj University in India. He has earned 10 patents. In his spare time, he enjoys skiing, mountaineering, and trail running. Anush lives with his family, including three children and two dogs, in the East Bay of the San Francisco Bay Area.This episode is brought to you by Side – delivering award-winning QA, localization, player support, and tech services for the world's leading games and technology brands.For over 30 years, Side has helped create unforgettable user experiences—from indies to AAA blockbusters like Silent Hill 2 and Baldur's Gate 3.Learn more about Side's global solutions at side.inc. SHOW NOTES:AMD's AI hardware + software strategy, explained (2:24)From startup founder to leading AI software at AMD (3:50)How AMD is unifying hardware through a shared AI stack (6:01)What the VP of AI Software @ AMD owns across software & customer enablement (7:17)AMD's daily standup and real-time prioritization rituals (10:32)Strategies for building a unified AI ecosystem from first principles (13:06)How to approach building for complex technical workflows (15:38)Navigating hardware ecosystem requirements & aligning AI software (17:48)Challenging legacy software assumptions & why AI requires a new mindset for software development (19:38)AMD's integration of community contributors into product cycles (21:21)AMD's approach to cultivating an open-source ecosystem & community experience (22:48)Open-source & AMD's ecosystem strategy: Building trust by building in public (26:57)How AMD collects and acts on user feedback fast within a community ecosystem (29:24)AI's impact on everyday human experiences (32:15)Rapid fire questions (34:50) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, Abi Noda is joined by Laura Tacho, CTO at DX, engineering leadership coach, and creator of the Core 4 framework. They explore how engineering organizations can avoid common pitfalls when adopting metrics frameworks like SPACE, DORA, and Core 4.Laura shares a practical guide to getting started with Core 4—beginning with controllable input metrics that teams can actually influence. The conversation touches on Goodhart's Law, why focusing too much on output metrics can lead to data distortion, and how leaders can build a culture of continuous improvement rooted in meaningful measurement.Where to find Laura Tacho: • LinkedIn: https://www.linkedin.com/in/lauratacho/• Website: https://lauratacho.com/Where to find Abi Noda:• LinkedIn: https://www.linkedin.com/in/abinoda In this episode, we cover:(00:00) Intro: Improving systems, not distorting data(02:20) Goal setting with the new Core 4 framework(08:01) A quick primer on Goodhart's law(10:02) Input vs. output metrics—and why targeting outputs is problematic(13:38) A health analogy demonstrating input vs. output(17:03) A look at how the key input metrics in Core 4 drive output metrics (24:08) How to counteract gamification (28:24) How to get developer buy-in(30:48) The number of metrics to focus on (32:44) Helping leadership and teams connect the dots to how input goals drive output(35:20) Demonstrating business impact (38:10) Best practices for goal settingReferenced:DX Core 4 Productivity FrameworkEngineering Enablement PodcastDORA's software delivery metrics: the four keysThe SPACE of Developer Productivity: There's more to it than you thinkDevEx: What Actually Drives ProductivityDORA, SPACE, and DevEx: Which framework should you use?Goodhart's law Nicole Forsgren - Microsoft | LinkedInCampbell's law Introducing Core 4: The best way to measure and improve your product velocityDX Core 4: Framework overview, key design principles, and practical applicationsDX Core 4: 2024 benchmarks - by Abi Noda

How do you move from dabbling with AI and vibe coding to building real, production-grade software with it? In this episode, Austin Vance, CEO of Focused returns and we transition the conversation from building AI-enabled applications to fostering AI-native engineering teams. Austin shares how generative AI isn't just a shortcut—it's reshaping how we architect, code, and lead. We also get to hear Austin's thoughts on the leaked ‘AI Mandate' memo from Shopify's CEO, Tobi Lutke.  We cover what Austin refers to as ‘AI-driven development', how to win over the skeptics on your teams, and why traditional patterns of software engineering might not be the best fit for LLM-driven workflows.  Whether you're an engineer,product leader, or startup founder, this episode will give you a practical lens on what AI-native software development actually requires—and how to foster adoption on your teams quickly and safely to get the benefits of using AI in product delivery. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why Shopify's leaked AI memo was a "permission slip" for your own team The three personas in AI adoption: advocates, skeptics, and holdouts How AI-driven development (AIDD) differs from “AI-assisted” workflows Tools and practices Focused uses to ship faster and cheaper with AI Pair programming vs. pairing with an LLM: similarities and mindset shifts How teams are learning to prompt effectively—without prompt engineering training Vibe coding vs. integrating with entrenched systems: what's actually feasible Scaling engineering culture around non-determinism and experimentation Practical tips for onboarding dev teams to tools like Cursor, Windsurf, and Vercel AI SDK Using LLMs for deep codebase exploration, not just code generation Mentioned in this episode Cursor Windsurf LangChain Claude GPT-4 / ChatGPT V0.dev GitHub Copilot Focused (focused.io) Shopify internal AI memo Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

ABOUT FARNAZ AZMOODEHFarnaz is the CTO at Linktree, the leading social platform for creators and small businesses. Linktree enables its users to unify, curate, and monetize their online presence. Farnaz started her career at Google, focusing on the ad tech space. Farnaz then joined Snap, leading Snap's AR monetization team before scaling to run Snap's Platform and product engineering. Farnaz earned her bachelor's degree in computer science from Sharif University of Technology before moving to the U.S. to pursue a Ph.D. in computer science from the University of Southern California. After fulfilling the credits for a master's degree, she decided to enter the tech industry where she could contribute to human progress by bringing products to millions of users. Build AI Voice Agents with ElevenLabsElevenLabs is the leading Voice AI platform for developers with thousands of ultra-realistic, human-like voices across 32 languages.Developers use ElevenLabs to build life-like, conversational AI voice agents to handle customer support queries, appointment scheduling, and even offer personalized 1-1 tutoring.Get started for free at elevenlabs.io/elc SHOW NOTES:Taking on product & design 3 months into a new role (3:01)Going from delivery to discovery: mindset shifts for eng leaders (5:58)Identifying the current state of engineering, product & design (10:59)Decision-making based on anecdotes vs. data (12:50)Pivoting strategies to optimize for small, fast teams to improve cross-functional collaboration (15:04)Signals to pivot your product approach & ****make different bets (16:59)Complementary skill sets for rapid iteration (19:14)How to avoid silencing critical input & transform team frustration into product insight (20:41)Applying the 80/20 rule to complex product surfaces (23:46)Case Study: Reprioritizing the LinkTree product w/ 80/20 approach (25:46)Bringing on a strategic product partner & kicking off org change (27:28)Be honest about your knowledge gaps (29:09)How Farnaz's experiences at Snap inform her leadership as CTO (33:21)When pattern matching fails: frameworks for checking assumptions (35:22)Where EPD Is headed: cross-functional evolution in the age of AI (38:10)Rapid fire questions (38:58)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, Tobi chats with Adam Schuck, Senior Engineering Director at Canva, a company that has scaled to over 5,000 employees, 2,000+ engineers, and 230 million MAUs while remaining profitable. Adam shares his journey through startups (including acquisitions by Twitter and Canva) and large tech companies like Google, leading to his current role managing 220 engineers at Canva. They dive deep into the challenges and strategies behind Canva's hypergrowth, including:

ABOUT WADE CHAMBERSWade Chambers will be leading Engineering at Amplitude. Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Wade has over 25 years of engineering leadership experience, both advising companies and being hands-on in key leadership positions at companies such as Included Health, Twitter, TellApart, Proofpoint, Yahoo, and Opsware. He is a deep technical expert with a proven track record of scaling teams, leaders, market-defining technology innovations, and business growth. Build AI Voice Agents with ElevenLabsElevenLabs is the leading Voice AI platform for developers with thousands of ultra-realistic, human-like voices across 32 languages.Developers use ElevenLabs to build life-like, conversational AI voice agents to handle customer support queries, appointment scheduling, and even offer personalized 1-1 tutoring.Get started for free at elevenlabs.io/elc SHOW NOTES:Why empowering engineering teams to own their mission matters (3:16)Common traps that prevent eng leaders from empowering teams (5:15)Understanding the “why” behind ownership & systemizing individual ownership (7:09)Systems change for empowerment: Aligning company vision, outcomes, competencies & behaviors (9:48)How to bring someone from low ownership back to high ownership (13:49)Developing trust & having tough conversations around ownership (15:17)Nonobvious factors to that erode ownership over time (17:42)Empowering teams through meaningful missions, clear expectations, defining success, & ongoing check-ins (20:55)Identifying engineers w/ competencies & behaviors that align w/ your org's vision & goals (24:00)When having too much ownership becomes a problem (27:22)Wade's process for officially transferring ownership (28:47)Coaching and navigating conversations around ownership (32:01)Impactful questions to ask during the coaching / check in process (34:08)Closing gaps in leadership competencies & behaviors (37:27)Coaching leaders to align personal growth with org goals (39:25)Rapid fire questions (41:34)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

ABOUT FUNMI OLUDAIYEFunmi is a Managing Director and the Head of the Digital Risk Office for Enterprise Partnerships at Goldman Sachs, where she is pioneering a first-of-its-kind global initiative to embed critical business, security, and engineering risk practices within the engineering organization. With nearly 15 years of experience as a software engineer, architect, and engineering manager, she has a proven track record of leading high-performing teams, delivering innovative technology solutions, and championing best practices in developer experience and productivity across large-scale engineering teams. Most recently, she was the Head of Engineering for Consumer Deposits at Marcus by Goldman Sachs, and prior to that, she led the product engineering teams that built and launched the firm's award-winning credit card partnerships with Apple and later, General Motors. Funmi is a passionate advocate for underrepresented groups in the technology industry and is committed to mentoring the next generation of engineering leaders. Her wealth of experience and dedication to driving positive change make her a sought-after speaker and advisor.ABOUT KETAN GUPTAKetan is a seasoned engineering leader with 13+ years in software development, cloud, architecture, product delivery, and organizational leadership. He excels at building high-performing engineering teams and driving strategic initiatives. As an active community builder, he contributes to the Engineering Leaders Community and champions software craftsmanship.ABOUT SASHA HALLSasha Hall is an Engineering Manager at Planitar Inc, makers of iGUIDE. A University of Waterloo graduate with over 5 years of leadership experience at Pegasus Aeronautics and Deep Trekker, Sasha brings valuable insights on decisive leadership, effective communication, and strategic vision in growing organizations. Their career path through underwater robotics at Deep Trekker, aerial drone systems at Pegasus Aeronautics, and spatial mapping technologies at Planitar showcases a passion for innovative hardware and sensing solutions. This diverse technical background, combined with consistent leadership dedication, has equipped Sasha with a unique perspective on navigating today's complex engineering challenges. Build AI Voice Agents with ElevenLabsElevenLabs is the leading Voice AI platform for developers with thousands of ultra-realistic, human-like voices across 32 languages.Developers use ElevenLabs to build life-like, conversational AI voice agents to handle customer support queries, appointment scheduling, and even offer personalized 1-1 tutoring.Get started for free at elevenlabs.io/elc SHOW NOTES:Funmi discusses why successful eng leaders build true partnerships between engineering & business stakeholders (1:58)Navigating the dynamics of engineering & cross-functional team partnerships (3:00)Creating alignment / building relationships through fostering trust & curiosity (4:42)How engaging w/ curiosity is key to building cross-functional relationships (7:21)Funmi's framework to help identify gaps in understanding (8:56)Recognizing knowledge gaps and relying on subject matter experts (10:15)Tips for navigating partnerships with multiple stakeholders (13:14)What's going on with ELC New York & the power of connecting with eng leaders (14:45)Ketan discusses cloud transformation and AI integration (17:08)Considering challenges w/ security, scalability, cost, flexibility & AI in cloud vs. hybrid migrations (18:04)Explaining the impact of technical debt on organizations (20:04)The STIR framework for managing tech debt during cloud migrations (21:17)Translating tech debt into business value w/ STIR (24:17)Separating continuous improvement / performance from tech debt (27:02)Understanding team strengths & bolstering team motivation (29:24)Ketan's experience with ELC London (31:07)Have fun with decision-making (33:29)Sasha discusses optimizing team processes amid company growth & new hires (35:11)Effective decision-making - balancing being decisive & thoughtful (37:36)Examples of balancing quick decision-making w/ thoughtfulness (39:05)How to refactor repetitive tasks to improve efficiency (40:32)Balancing time, risk & impact in decision-making processes (42:06)The value of building a network & finding mentors outside your own company (45:03)Advice for jumping into ELC community events (47:41)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Brian Houck from Microsoft returns to discuss effective strategies for driving AI adoption among software development teams. Brian shares his insights into why the immense hype around AI often serves as a barrier rather than a facilitator for adoption, citing skepticism and inflated expectations among developers. He highlights the most effective approaches, including leadership advocacy, structured training, and cultivating local champions within teams to demonstrate practical use cases. Brian emphasizes the importance of honest communication about AI's capabilities, avoiding over-promises, and ensuring that teams clearly understand what AI tools are best suited for. Additionally, he discusses common pitfalls, such as placing excessive pressure on individuals through leaderboards and unrealistic mandates, and stresses the importance of framing AI as an assistant rather than a replacement for developer skills. Finally, Brian explores the role of data and metrics in adoption efforts, offering practical advice on how to measure usage effectively and sustainably.Where to find Brian Houck: • LinkedIn: https://www.linkedin.com/in/brianhouck/ • Website: https://www.microsoft.com/en-us/research/people/bhouck/ Where to find Abi Noda:• LinkedIn: https://www.linkedin.com/in/abinoda In this episode, we cover:(00:00) Intro: Why AI hype can hinder adoption among teams(01:47) Key strategies companies use to successfully implement AI(04:47) Understanding why adopting AI tools is uniquely challenging(07:09) How clear and consistent leadership communication boosts AI adoption(10:46) The value of team leaders ("local champions") demonstrating practical AI use(14:26) Practical advice for identifying and empowering team champions(16:31) Common mistakes companies make when encouraging AI adoption(19:21) Simple technical reminders and nudges that encourage AI use(20:24) Effective ways to track and measure AI usage through dashboards(23:18) Working with team leaders and infrastructure teams to promote AI tools(24:20) Understanding when to shift from adoption efforts to sustained use(25:59) Insights into the real-world productivity impact of AI(27:52) Discussing how AI affects long-term code maintenance(29:02) Updates on ongoing research linking sleep quality to productivityReferenced:DX Core 4 Productivity FrameworkEngineering Enablement PodcastDORA MetricsDropbox Engineering BlogEtsy Engineering BlogPfizer Digital InnovationBrown Bag Sessions – A GuideIDE Integration and AI ToolsDeveloper Productivity Dashboard Examples

Bissan Ghaddar is the John M. Thompson Chair in Engineering Leadership and Innovation and an Associate Professor of Management Science and Sustainability at the Ivey Business School working on problems at the intersection of machine learning and non-linear optimization. She is also affiliated with university of Waterloo and DTU. Bissan holds a PhD in Management Science from the University of Waterloo. Before joining academia, she worked on energy, water, and transportation network optimization at IBM Research and on inventory management problems at the Centre for Operational Research and Analysis, Department of National Defence Canada. Her work has been published in prestigious journals such as Mathematical Programming, INFORMS Journal on Computing, SIAM Journal on Optimization, among others. Her research has been supported by national and international grants including NSERC, OCE, Cisco, H2020, and Marie Curie International Incoming Fellowship. She serves as the Research Lead at the Ivey Energy Policy and Management Centre and is a fellow at the Balsillie School of International Affairs, engaged in the research cluster on AI, Global Governance, and International Public Policy. She is the Associate Editor for the EURO Journal on Computational Optimization. She was recently awarded the best survey paper award at the EURO conference in Copenhagen and the Distinguished International Associate by the Royal Academy of Engineering.

ABOUT VINOD MARURVinod Marur is the SVP of Engineering at Databricks. He was previously at Rubrik where he served as SVP Engineering and established a mature engineering organization geared for rapid product development and innovation with a deep focus on product quality and organizational development. Prior to that Vinod spent nearly 15 years in leadership roles across some of Google's most critical business units, including Search, Ads, and Payments as well as tapping into his passion for developer platforms to create and lead the Actions on Google platform, used by third parties to develop for Google Assistant and other Google products. Build AI Voice Agents with ElevenLabsElevenLabs is the leading Voice AI platform for developers with thousands of ultra-realistic, human-like voices across 32 languages.Developers use ElevenLabs to build life-like, conversational AI voice agents to handle customer support queries, appointment scheduling, and even offer personalized 1-1 tutoring.Get started for free at elevenlabs.io/elc SHOW NOTES:Vinod's process for recalibrating his leadership focus / priorities (2:25)Why routine can be dangerous & the mental shift required to prioritize impact (4:17)Examples of pivoting & how Vinod's leadership priorities adapted (7:57)Strategies for assessing core priorities when scaling (9:39)Identifying where the most leverage is for your time (11:05)Signals that it's time to recalibrate your organization's priorities (13:27)Solving for information asymmetry: designing communication and collaboration structures (16:20)Rewriting hiring playbooks & tailoring recruitment pitches in a shifting market (18:56)Hiring tactics that worked five years ago that don't anymore (21:21)The impact of AI on hiring practices (22:55)Current factors impacting hiring engineering leaders (25:30)Vinod's framework for identifying the right problems to solve when transitioning to a new role (27:14)“The best leaders often start small, and progress to tackle larger problems” (28:33)Strategies for accelerating the impact of senior cross-functional partners (29:40)Obsessing over a single organizational goal & identifying champions to carry initiatives forward (31:25)Vinod's latest obsession: the implementation and evolution of operational reviews (33:48)Rapid fire questions (36:36)LINKS AND RESOURCESACQUIRED - Acquired tells the stories and strategies of great companies, hosted by Ben Gilbert and David Rosenthal. Acquired is a depth-first show. Episodes are 3-4 hours long, and are better described as "conversational audiobooks" than "podcasts." Episodes occasionally feature guests, such as the founders/CEOs of NVIDIA, Berkshire Hathaway, Starbucks, Meta, Spotify, Uber, Zoom, CAA, Sequoia Capital, and all five Benchmark partners.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

BONUS: The End of Product Management? Three Experts Reveal the Unstoppable Rise of Product Engineers With Anton Zaides, Rafa Paez, and Max Piechota In this BONUS episode, we explore the emerging concept of the Product Engineer with three experts in the field: Anton Zaides, Rafa Paez, and Max Piechota. Together, they discuss how software engineers are evolving beyond just technical skills to embrace product thinking, business understanding, and customer empathy. This shift represents a move toward what they call "M-skilled" professionals who combine technical expertise with product sensibility to create greater impact. The Evolution of Software Engineering "The role of the software engineer is evolving to a product engineer...they understand what to build and why they are building it." Rafa Paez kicks off the conversation by sharing insights from his article on Substack, titled "The Rise of the 100x Product Engineer." He explains how the modern software engineer is taking on greater ownership of their work, focusing not just on writing code but understanding the underlying business reasons for features. This new breed of engineers thinks critically about product metrics, challenges assumptions, and takes extreme ownership of outcomes rather than just outputs. Breaking Product Management "Engineers don't really care about what they work on...but what if they did?" Anton Zaides discusses his provocative Substack article "Product Management is broken, a change is coming," where he challenges the traditional separation between engineers and product decisions. He describes the phenomenon of the "ZOOM-based product manager" who remains disconnected from both users and engineers, and contrasts this with engineers who genuinely care about the products they build. Anton argues that when engineers are invested in the product outcomes, the entire development process improves. For a podcast episode with Anton Zaides about the Product Management is broken article, listen to this Scrum Master Toolbox Podcast episode. Measuring What Matters "We need to measure the product outcome, the customer value and incentivize developers based on that." Max Piechota shares how his journey toward product engineering began through conversations with his CEO about measuring software engineer performance. His research led him to realize that traditional engineering metrics often miss what truly matters - the value delivered to customers. Max advocates for aligning developer incentives with product outcomes rather than just code output, representing a fundamental shift in how we evaluate technical contributions. Catalyzing the Transformation "What helped me change was working with those people that wanted to create products." The conversation turns to practical ways to foster this evolution toward product engineering: Max describes how exposure to product-oriented colleagues and learning about the Lean Startup methodology transformed his perspective as a developer. Anton outlines a three-step approach: helping engineers see metrics and user interactions, building business literacy, and connecting more deeply with the domain. The group discusses the importance of helping engineers understand concepts like gross margin and the AARRR framework (Acquisition, Activation, Retention, Revenue, Referral). Beyond Solutions to Problems "Often we only focus on the solution, without understanding the actual problem we are trying to solve." One crucial insight from the conversation is the need for engineers to take a step back from solution mode and better understand the underlying problems. The panel shares practical tips: Clarify how the business works and identify opportunities for improvement Be thoughtful about how developers are incentivized Connect technical decisions to financial outcomes Focus on landing page conversion and other customer-facing metrics when they're the bottleneck to growth This mindset shift enables engineers to make more strategic decisions about where to invest their technical efforts for maximum impact. About Anton Zaides, Rafa Páez, Max Piechota Anton Zaides is the founder of Manager.dev, where he shares insights about engineering management and product development. With extensive experience in both engineering and product leadership roles, Anton is passionate about bridging the gap between technical execution and product vision. You can link with Anton Zaides on Substack. For inquiries, reach him at Anton@manager.dev. Rafa Paez is a product engineering advocate who wrote the influential article "The Rise of the 100x Product Engineer." Through his work, Rafa explores how engineers can expand their impact by embracing product thinking and business understanding alongside technical skills. You can link with Rafa Paez on Substack. Find more of his work at rafapaez.com. Max Piechota is a thought leader in the engineering productivity space who has researched effective ways to measure and improve developer performance. He advocates for outcome-based metrics that focus on customer value rather than code output. You can link with Max Piechota on Substack.

Join us in this insightful conversation with Eric Valasek as we explore the crucial relationship between CEOs, product teams, and engineering leaders. Eric shares his expertise on managing prioritization, strategic tech debt, and ensuring engineering teams stay focused and insulated amidst business dynamics.Key Takeaways:Balance is Crucial: A company's success depends heavily on balancing business goals, product demands, and engineering capabilities.Strategic Tech Debt: Not all tech debt is harmful. Strategic tech debt can accelerate business growth, but must be managed and planned carefully.Upskilling for Growth: Investing in your team's skill development can pay long-term dividends, especially when tackling new technology domains.Transparency vs. Focus: Protecting your team from constant business shifts ("horse trading") is essential to maintain productivity and morale.Engineering's Voice: In tech-driven companies, the engineering team often carries significant influence. Leaders must balance innovation with practical business outcomes.Timestamped Highlights:00:41 - Eric's introduction and overview of engineering-product-business relationships.01:30 - Balancing the business, product, and engineering "trifecta."05:01 - Effective strategies for team skill development and training.07:26 - Adjusting team velocity and maintaining quality during upskilling.09:44 - Navigating potential dips in quality when adopting new technologies.11:57 - Strategic considerations when intentionally incurring tech debt.14:31 - Managing transparency and team insulation from business volatility.17:40 - The importance and impact of engineering's voice in technology-centric businesses.Quote:"You can't have speed and quality with the same size team with new technologies. You need to plan that development cycle carefully—some trade-offs are necessary."— Eric Valasek, Engineering LeaderConnect with Eric: https://www.linkedin.com/in/evalasek/

ABOUT JON HYMANJon Hyman is the co-founder and chief technology officer of Braze, the customer engagement platform that delivers messaging experiences across push, email, in-app, and more. He leads the charge for building the platform's technical systems and infrastructure as well as overseeing the company's technical operations and engineering team.Prior to Braze, Jon served as lead engineer for the Core Technology group at Bridgewater Associates, the world's largest hedge fund. There, he managed a team that maintained 80+ software assets and was responsible for the security and stability of critical trading systems. Jon met cofounder Bill Magnuson during his time at Bridgewater, and together they won the 2011 TechCrunch Disrupt Hackathon. Jon is a recipient of the SmartCEO Executive Management Award in the CIO/CTO Category for New York. Jon holds a B.A. from Harvard University in Computer Science.ABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024.  Braze is headquartered in New York with 15 offices across North America, Europe, and APAC. Learn more at braze.com.SHOW NOTES:What Jon learned from being the only person on call for his company's first four years (2:56)Knowing when it's time to get help managing your servers, ops, scaling, etc. (5:42)Establishing areas of product ownership & other scaling lessons from the early days (9:25)Frameworks for conversations on splitting of products across teams (12:00)The challenges, complexities & strategies behind assigning ownership in the early days (14:40)Founding Braze (18:01)Why Braze? The story & insights behind the original vision for Braze (20:08)Identifying Braze's product market fit (22:34)Early-stage PMF challenges faced by Jon & his co-founders (25:40)Pivoting to focus on enterprise customers (27:48)“Let's integrate the SDK right now” - founder-led sales ideas to validate your product (29:22)Behind the decision to hire a chief revenue officer for the first time (34:02)The evolution of enterprise & its impact on Braze's product offering (36:42)Growing out of your early-stage failure modes (39:00)Why it's important to make personnel decisions quickly (41:22)Setting & maintaining a vision pre IPO vs. post IPO (44:21)Jon's next leadership evolution & growth areas he is focusing on (49:50)Rapid fire questions (52:53)LINKS AND RESOURCESWhen We Cease to Understand the World - Benjamín Labatut's fictional examination of the lives of real-life scientists and thinkers whose discoveries resulted in moral consequences beyond their imagining. At a breakneck pace and with a wealth of disturbing detail, Labatut uses the imaginative resources of fiction to tell the stories of Fritz Haber, Alexander Grothendieck, Werner Heisenberg, and Erwin Schrödinger, the scientists and mathematicians who expanded our notions of the possible.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, we're joined by author and researcher Gene Kim for a wide-ranging conversation on the evolution of DevOps, developer experience, and the systems thinking behind organizational performance. Gene shares insights from his latest work on socio-technical systems, the role of developer platforms, and how AI is reshaping the shape of engineering teams. We also explore the coordination challenges facing modern organizations, the limits of tooling, and the deeper principles that unite DevOps, lean, and platform engineering.Mentions and links:Phoenix ProjectDecoding the DNA of the Toyota Production SystemWiring the Winning OrganizationETLS VegasFind Gene on LinkedInDiscussion points:(0:00) Introduction(2:12) The evolving landscape of developer experience(10:34) Option Value theory, and how GenAI helps developers(13:45) The aim of developer experience work(19:59) The significance of layer three changes(23:23) Framing developer experience(32:12) GenAI's part in ‘the death of the stubborn developer”(36:05) GenAI's implications on the workforce(38:05) Where Gene's work is heading

Saket Srivastava is the Chief Information Officer at work management platform Asana. Saket oversees Asana's IT organization, including optimizing technology systems and processes, connecting technology strategy to overarching business strategy, and ensuring that technology infrastructure supports organizational goals. Previously, Saket held executive positions at Square, Guidewire Software, and other leading technology companies. Saket holds a Master of Computer Applications (MCA) from the Institute of Management Technology, Ghaziabad, and an MBA from UC Berkeley's Haas School of Business.Timestamps:*(01:30) -  Asana's Impact and Internal Operation*(08:15) -  AI and Employee Experience*(13:25) -  Collaboration and Cross-Departmental Partnership*(19:05) -  Future Trends and SkillsGuest Highlights:“When you add business understanding with technology understanding, that makes a deadly combination where you can serve and help move the needle for your business.”“The reality is we get sold all the time, every day. When you show up as a practitioner, as a peer, and you're ready to talk about the good, the bad, the ugly, there's a lot of power.”“ Good news is bad news being delivered early. It's so important to be able to create a healthy environment where you can talk about those risks.”Get Connected:Saket Srivastava on LinkedInIan Faison on LinkedInResources:Learn more about Asana: http://asana.com/Hungry for more tech talk? Check out these past episodes:Ep 57 - The CIO Roadmap to Executive LeadershipEp 56 - Best Proactive Cybersecurity Strategies for CIOsEp 55 - Engineering Leadership for Scale, Agility, and MomentumLearn more about Caspian Studios: caspianstudios.comCan't get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. Start Listening: www.workato.com/podcast

ABOUT RUKMINI REDDYRukmini Reddy is the Senior Vice President of Engineering, responsible for managing product and platform delivery, infrastructure, and data science. Reddy joins PagerDuty from Slack where she guided the vision, strategy, and execution of a comprehensive re-architecture, transforming the messaging software into an automation platform that empowered users to streamline their work.Additionally, Rukmini spent over a decade in senior executive roles at various enterprise companies, where she built a strong track record in driving engineering and product strategy during periods of hyper-growth and product transformation across SaaS, B2B, and B2C business models.Rukmini has a master of science degree in computer engineering from the University of Arkansas and earned a bachelor's degree from Osmania University in computer science and engineering.SHOW NOTES:How the role of engineering leadership has evolved from 2021 to 2025 (2:35)The rising importance of financial acumen & enduring importance of resilience in engineering leadership (5:28)Key questions to ground and align your team with mission, vision, customer impact, and position to win the market (7:04)What it means to become the leader your business needs (9:31)“Hugging the elephant” and overcoming fear & uncertainty in 2021 vs. today (12:26)Five questions to help you lead your team through transitions and change (16:03)How to incorporate this framework to drive org change with empathy (18:10)How to address questions about job security and future roles within an organization (20:21)Strategies to guide your team through unspoken fears & unknowns (23:47)Rukmini's advice to create high-trust, high-impact sources of support through fear, uncertainty, and doubt for the first time (25:19)Navigating org change from first principles (27:21)How to move from the “informed pessimism” dip to “curious optimism” as a team & org (30:00)Using evangelism & experimentation to tackle common adoption fears (34:07)Examples of enablement & skill development / delivery (37:32)The role of enforcement in the adoption transformation curve (39:07)Rapid fire questions (42:33)LINKS AND RESOURCESGood Strategy Bad Strategy: The Difference and Why It Matters -Richard P. Rumelt clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

ABOUT ELIOT HOROWITZEliot Horowitz is the Founder and CEO of Viam, an engineering platform unlocking AI, automation, and data for devices in the physical world. With a deep commitment to advancing technology, Eliot leads Viam in helping companies build solutions across robotics, food and beverage, climate, marine, industrial manufacturing, and more.A career software developer and technology leader, Eliot co-founded MongoDB in 2007, writing the core code base for the pioneering database and leading the engineering and product teams for 13 years as CTO. MongoDB, which went public in 2017, has since reached a market cap of over $20 billion. Before MongoDB, he co-founded the ecommerce company ShopWiki and served as CTO, and he began his career in software development in the R&D group of adtech firm DoubleClick.Eliot is passionate about using technology to address pressing societal issues, including working with WAVS to protect marine life in the North Atlantic and supporting Billion Oyster Project's work to help restore New York Harbor's ecosystem.SHOW NOTES:The origin story of founding Viam (2:56)How Viam can be a game-changing platform, accelerating robotics software & hardware 10x to 100x (4:33)The ideation journey behind Viam: Building a platform that simplifies the integration of hardware and software development (6:11)Solving challenges with seamless APIs, a modular system, the right abstraction layers, and a comprehensive platform (9:54)Key questions for identifying the right abstraction layers at Viam (11:32)Optimizing your platform for flexibility and ease of use (13:32)The evolution of product building, from first-hand experience to customer-driven (16:33)How Eliot's MongoDB Experience shaped Viam's user-centric approach, open-source strategy, business model & ecosystem approach (18:48)Cultivating developer communities & leveraging community insights at MongoDB & Viam (23:01)Frameworks for deciding on your business model & pricing (24:52)Eliot's approach to building developer tools & products used by engineers (26:23)Aligning your eng team & stakeholders on the product vision (29:51)What it means to deeply understand engineers and how they interact with your product (31:10)Strategies for eng leaders to better connect with customers (34:38)Viam's real-world applications & what's next (36:31)Rapid fire questions (39:31)LINKS AND RESOURCESViam - At Viam, we believe in the power of technology to make our world smarter, happier, and more sustainable. We're building a revolutionary engineering platform for problem-solving in the physical world, so that innovators from all disciplines can address humanity's most complex challenges with practical solutions. Together with our partners, we're committed to making a lasting positive impact on industries, communities, and the planet.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Willis Nana and I chat about the challenges of data engineering leadership, foundational skills, and his journey to a content creator on YouTube.#dataengineering #data #ai #datateam #leadership

ABOUT KEVIN STEWARTKevin Stewart is an engineering executive focused on building teams to build products. He has helped shape the engineering culture at a number of startups, digital agencies and cloud companies. Kevin is particularly experienced in leading remote and distributed teams to consistently deliver quality products. Although he currently resides in Seattle, Kevin is a lifelong New Yorker with dreams of relocating to a sunny island in the Caribbean.SHOW NOTES:Determining what you think is broken vs. what is actually broken (2:57)Focusing on the root issues around leadership & decision-making (4:46)Strategies for identifying the root cause of what is broken (9:08)A framework for diagnosing issues, making a compelling case to stakeholders, and driving high-impact change (10:59)Factors that impact decision making authority on your teams (13:53)Signals that your org faces learned helplessness & how to override it (16:13)Kevin's advice for leaders who realize they contribute to a fearful environment (18:26)Kevin's journey @ Splice and aligning personal values with the company mission (21:02)Challenges behind new strategy rollouts and the need for a customer-centric “north star” (26:26)Witnessing the emotional impact of your product on customers (29:44)Repetition is key when it comes to reinforcing your org's vision (30:48)Prioritizing your time & resources between strategic and tactical work (32:32)Frameworks for aggressively auditing your calendar (35:47)How to empower your team and delegate. so they can operate autonomously and you can shift your focus to strategy and business objectives (37:37)Rapid fire questions (41:38)LINKS AND RESOURCESThe Nvidia Way: Jensen Huang and the Making of a Tech Giant - Tae Kim's deeply reported business history of the chip-designer Nvidia—from its founding in 1993 to its recent emergence as one of the most valuable corporations in the world—explaining how the company's culture, overseen by cofounder and CEO Jensen Huang, has powered its incredible success.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, Airbnb Developer Productivity leader Anna Sulkina shares the story of how her team transformed itself and became more impactful within the organization. She starts by describing how the team previously operated, where teams were delivering but felt they needed more clarity and alignment across teams. Then, the conversation digs into the key changes they made, including reorganizing the team, clarifying team roles, defining strategy, and improving their measurement systems. Mentions and linksFollow Anna on LinkedInFor A deeper look into how our Engineers and Data Scientists build a world of belonging, check out The Airbnb Tech BlogDiscussion points:(0:00) Intro(1:40) Skills that make a great developer productivity leader(4:36) Challenges in how the team operated previously(10:49) Changing the platform org's focus and structure(16:04) Clarifying roles for EM's, PM's, and tech leads(20:22) How Airbnb defined its infrastructure org's strategy(28:23) Improvements they've seen to developer experience satisfaction(32:13) The evolution of Airbnb's developer experience survey

ABOUT JIM PALMERJim Palmer is the Chief AI Officer at Dialpad. Previously he was CTO and Co-Founder of TalkIQ, a conversational intelligence start-up with expertise in real-time speech recognition and natural language processing, acquired by Dialpad in May of 2018. Prior to TalkIQ, he was the founding engineer on the eBay Now local delivery service.SHOW NOTES:Tips and cheat codes for navigating AI governance (3:30)Breaking down red teaming & adversarial testing in AI governance (8:02)Launching and scaling adversarial testing efforts (11:27)Unexpected benefits unlocked with adversarial testing (13:43)Understanding data governance and strategic AI investments (15:38)Building resilient AI from concept to customer validation (19:28)Exploring early feature validation and pattern recognition in AI (22:38)Adaptability in data management and ensuring safe, ethical data use while adapting to evolving legal and governance requirements (26:51)How to prepare data for safe and sustainable long-term use (30:02)Strategies for compliant data practices in a regulated world (32:43)Building data deletion systems with model training in mind (35:14)Current events and trends shaping adaptability and durability in the AI ecosystem (38:38)The role of a Chief AI Officer (41:20)Rapid fire questions (44:35)LINKS AND RESOURCESGenius Makers: The Mavericks Who Brought AI to Google, Facebook, and the World - With deep and exclusive reporting, across hundreds of interviews, New York Times Silicon Valley journalist Cade Metz brings you into the rooms where these questions are being answered. Where an extraordinarily powerful new artificial intelligence has been built into our biggest companies, our social discourse, and our daily lives, with few of us even noticing.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

ABOUT JAMES CAMPBELLJames Campbell is the co-founder and CTO at Great Expectations, the leading open-source data quality product. Prior to his life at a startup, James spent nearly 15 years working across a variety of quantitative and qualitative analytic roles in the US intelligence community, ultimately serving as Chief Data Scientist at CIA. He studied Math and Philosophy at Yale, and international security at Georgetown. He is passionate about creating tools that help communicate uncertainty and build intuition about complex systems.This episode is brought to you by Clipboard HealthClipboard Health is looking for the next generation of exceptional software engineering leaders, not just managers. They're a profitable unicorn, backed by top-tier investors, and they take the craft of engineering management seriously.Clipboard Health matches highly qualified healthcare workers with nearby facilities to fulfill millions of shifts a year - revolutionizing healthcare staffing with a fast, flexible, and user-friendly platform.Learn more & browse their open roles at clipboardhealth.com/engineeringSHOW NOTES:The origin story of Great Expectations & James' founding journey (3:28)Pitching / validating your idea through community (6:24)Transitioning from federal government to co-founder of a company (9:20)Recommendations when considering the founder / collaboration path (11:30)James' experience starting with open source & getting 10k stars on GitHub (13:15)Engaging with your audience to drive growth & share your product's message (15:17)How open source impacts Great Expectations' marketing / communication (16:58)Navigating the tension between product vision & product roadmap (19:21)Where that tension showed up in Great Expectations' early days (22:11)Capturing & synthesizing insights from your users (23:54)Strategies for removing biases from product-related decisions (25:37)Finding the balance between your perspective & community insights (27:13)James' perspective on different levels of product analysis (29:54)Lessons learned from Great Expectations' phase changes (31:22)Takeaways from the org's latest experience / transition (34:51)Defining the “Heilmeier Catechism” & how it impacts James' leadership style (37:07)Rapid fire questions (40:40)LINKS AND RESOURCESCIA Guide to Analytic Tradecraft - Primer published by the CIA to assist analysts in dealing with the perennial problems of intelligence.American Prometheus - Kai Bird and Martin J. Sherwin's definitive biography of J. Robert Oppenheimer, one of the iconic figures of the twentieth century, a brilliant physicist who led the effort to build the atomic bomb for his country in a time of war, and who later found himself confronting the moral consequences of scientific progress.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Many teams struggle to use developer productivity data effectively because they don't know how to use it to decide what to do next. We know that data is here to help us improve, but how do you know where to look? And even then, what do you actually do to put the wheels of change in motion? Listen to this conversation with  Abi Noda and Laura Tacho (CEO and CTO at DX) about data-driven management and how to take a structured, analytical approach to using data for improvement.Mentions and Links:Measuring developer productivity with the DX Core 4Laura's developer productivity metrics courseDiscussion points:(0:00) Intro(2:07) The challenge we're seeing(6:53) Overview on using data(8:58) Use cases for data-engineering organizations(15:57) Use cases for data - engineering systems teams(21:38) Two types of metrics - Diagnostics and Improvement(38:09) Summary

Substack Week: The Shared Ownership Challenge, Understanding Clear Accountability in Engineering Teams With Rafa Páez Welcome to our Substack Week, where we interview thought leaders who publish newsletters on Substack to help you find inspiring voices that drive our community forward. In this episode, we explore the concept of shared ownership and its pitfalls with Rafa Páez, an experienced engineering leader with insights on creating clear accountability in teams. The Pitfalls of Shared Ownership In engineering teams, shared ownership often manifests as ambiguity in responsibility and accountability. Rafa shares a personal experience where assigning two engineers to lead an initiative resulted in nothing getting done, as each assumed the other would take action. This phenomenon highlights how shared ownership without clear accountability can lead to missed deadlines, poor quality deliverables, and team conflicts. "It might not be my fault because I thought the other person was available, I thought the other person had more time to actually work on that initiative." Understanding the Bystander Effect The bystander effect, a psychological phenomenon first identified by social psychologists, explains why people are less likely to take action when others are present. In a team setting, this manifests as members assuming someone else will take responsibility, leading to collective inaction. This effect can significantly impact team productivity and project outcomes. "Because there are more people there, someone thinks that someone else will take care of that thing, whether it's a project, initiative, or any other action." The DRI Framework: Creating Clear Ownership The Directly Responsible Individual (DRI) concept, popularized by Gitlab and Apple, addresses the accountability gap by ensuring one person is clearly responsible for each significant initiative. This framework emerged after a failed project launch where no clear ownership led to quality issues. The DRI approach creates clear lines of responsibility while maintaining collaborative team dynamics. "You can have multiple DRIs for different aspects, but at the end, it needs to be one responsible for the overall project." Implementing DRI Successfully For leaders implementing the DRI framework, several key considerations are crucial for success. DRIs should be assigned thoughtfully based on skills and experience, with senior team members often better suited for these roles. The framework must be supported by a culture that empowers DRIs to make decisions while maintaining team collaboration. "DRIs need to be empowered to make decisions. If they are not empowered to make decisions, this role is not going to work because they're going to feel frustrated." Avoiding Common Anti-patterns When implementing the DRI framework, leaders should be aware of potential anti-patterns that can emerge. These include DRIs becoming bottlenecks, erosion of team collaboration, and overuse of the framework for minor tasks. Success requires finding the right balance and ensuring the framework enhances rather than hinders team dynamics. "Another issue or anti-pattern is the erosion of collaboration - some people might get the wrong concept about DRIs and say 'I don't need to collaborate anymore.'" Building a Culture of Accountability Creating a successful culture of accountability requires clear communication about the DRI role and its implications. Leaders must ensure DRIs are supported while maintaining team collaboration and avoiding the framework becoming overly bureaucratic. The focus should be on enabling effective decision-making and clear ownership while preserving team dynamics. "Consider the skills when assigning DRIs, support people in this role, and remember that DRI is an organizational agnostic framework that adapts to the organizations we are within." Resources For Further Study The Gitlab handbook article about the DRI concept The book: Extreme Ownership by Jocko Willink The Engineering Leader newsletter by Rafa Páez   [The Scrum Master Toolbox Podcast Recommends]

ABOUT COLLEEN TARTOWColleen Tartow, Ph.D. is Field CTO and Head of Strategy at VAST Data and has 20+ years of experience in data, analytics, engineering, and consulting. Adept at assisting organizations in deriving value from a data-driven culture, she has successfully led diverse data, engineering, and analytics teams through the development of complex global data management solutions and architecting enterprise data systems. Her demonstrated excellence in data, engineering, analytics, and diversity leadership makes her a trusted senior advisor among executives. An experienced speaker, author, valued mentor and startup advisor, Colleen holds degrees in astrophysics and lives in Massachusetts.ABOUT JIM LIUJim Liu is an accomplished engineering leader with a track record of driving business outcomes at companies like StockX and Nordstrom. He is also an active community builder with Engineering Leader Community and Angel Investor communities. Jim and his family reside in Seattle, WA.ABOUT DIVYA ALAVARTHIDivya Alavarthi is an experienced engineering and business leader with 14+ years of expertise in architecture, engineering, product delivery, pre-sales, professional services, and organizational leadership. She developed Salesforce Platform architecture standards, best practices, and minimal viable architectures. She supported a talent pool of 5000+ architects and developers resulting in improved strategic agility, speed to market, and business value in large-scale multi-cloud implementations.This episode is brought to you by Clipboard HealthClipboard Health is looking for the next generation of exceptional software engineering leaders, not just managers. They're a profitable unicorn, backed by top-tier investors, and they take the craft of engineering management seriously.Clipboard Health matches highly qualified healthcare workers with nearby facilities to fulfill millions of shifts a year - revolutionizing healthcare staffing with a fast, flexible, and user-friendly platform.Learn more & browse their open roles at clipboardhealth.com/engineeringSHOW NOTES:The importance of leadership in hiring (1:29)The Tartow Method Explained: Key aspects of a successful hiring practice (3:57)How to build out the interview process & ask the right questions (6:14)Behavioral Interviews and good responses: Tips for gaining clarity from interviewees on abstract skills (7:52)Where eng leaders can start building their hiring skill set (9:16)Colleen's experience co-leading ELC Boston & advice for 1st time event attendees (10:36)Understanding how to model problems as engineering challenges (14:41)How to use an engineering mindset to tackle personal problems (16:35)Jim's process for deconstructing problems & solving them like an engineer (18:38)Tips for building / applying your skill set around abstracting problems (21:27)Jim's perspective on getting involved with a local ELC community (24:36)Ways to help make the most out of your first ELC local experience (27:05)Divya shares about the power of storytelling in engineering leadership (30:07)Build the narrative about your product's business impact (32:24)An example of bringing different demos & storytelling together (34:09)Frameworks for effective storytelling: build a narrative around a product / demo (36:16)How to start improving your storytelling today (37:35)Divya's favorite moments with the ELC Seattle chapter & how to get involved (39:42)LINKS AND RESOURCESCheck out all of our local chapters & get involved here: elc.community/home/clubsThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Substack Week: Why Product Management is Broken and How to Fix It With Anton Zaides In this SPECIAL Substack Week episode, we dive deep into the current state of product management with Anton Zaides, a seasoned software engineer and leader. Anton shares his perspectives on why product management is fundamentally broken and offers practical solutions for organizations looking to improve their product development processes. The Journey to Engineering Leadership "I started to search for content from other engineering managers and focused on practical insights." Anton's journey spans 15 years in software engineering, from game development to DevOps and scaling startups. His transition to leadership revealed a gap in practical leadership content, which inspired him to start sharing his own experiences. Drawing from his four years as an engineering leader in a startup, Anton noticed patterns in product management that needed addressing, leading to his viral article on the topic. The Broken State of Product Management "My team was working on a feature, that got canceled the day after it was released." Product management faces several critical challenges in today's technology landscape. Anton identifies key issues including the development of unused features, increasing software complexity, and misaligned incentives that discourage innovation. Through his conversations with industry professionals, he discovered these problems were widespread, with teams frequently building features that get canceled or go unused. Despite following Agile methodologies, many organizations fail to properly evaluate feature impact, leading to wasted resources and frustrated teams. Product Managers vs. Program Managers "The PM spent only 5% of his time on talking to customers." One of the core issues Anton identifies is the transformation of product managers into glorified program managers. In many organizations, product managers spend most of their time managing JIRA tickets and dependencies rather than engaging with customers and driving innovation. The pressure to deliver on predetermined roadmaps, often dictated by executive teams, leaves little room for challenging assumptions or testing ideas with minimal scope. This shift away from customer interaction and strategic thinking has reduced the product manager's role to primarily managing internal processes. Fostering Better Product Management "PM's should be like a founder for the product business." To improve product management, Anton advocates for several key changes: Offloading program management responsibilities to the team Trusting product managers to make strategic decisions Requiring specific industry knowledge and experience Encouraging face-to-face customer interactions Moving product managers closer to commercial roles Involving engineers in customer conversations Organizational Structure and Communication "The more links you have in the communication chain, the worse the information gets communicated." Anton proposes a shift towards a more functional organizational structure where Product and Engineering work together more closely. He emphasizes the importance of direct communication between technical teams and customers, warning against over-reliance on data alone. The solution involves bringing everyone closer to the business side and creating stronger networks between organizations and engineers. Practical Implementation Tips "Get engineers to visit customers." Key recommendations for improving product management include: Involving engineers in customer and sales conversations Giving engineers visibility through release messaging and communications Establishing strong collaboration between engineering leaders and product managers Ensuring product managers have deep domain expertise Creating opportunities for direct customer interaction Treating product managers as business owners rather than project managers Recommended Resources for Further Study Anton's Article that we review in this interview: “Product Management is broken, a change is coming”  John Cutle's article on Product Manager's Responsibilities  Anton's Article on how to work effectively with your Product Managers A book recommendation: Empowered by Marty Cagan An episode of Lenny's podcast with Brian Chesky [The Scrum Master Toolbox Podcast Recommends]

In this episode of Automox Insiders, Maddie Regis interviews Frank Livaudais, Senior VP of Engineering at Automox. Frank shares his journey from software engineering to executive leadership, emphasizing the importance of adaptability and continuous improvement in technology. He discusses his unique experiences, including his time at iFly indoor skydiving and his passion for marathon running. 

ABOUT DAVID MYTTONA dynamic approach to tech innovation, security, sustainability, and developer empowerment can be seen in everything David Mytton touches. As co-founder of Console and host of the Console DevTools Podcast, he delights in keeping developers ahead of the curve with the tools they need the most. As the founder of Server Density (acquired by StackPath), he created a product that helped organizations manage mission-critical IT environments. As a sustainable computing researcher at Oxford and a global green tech speaker, he's brought much-needed attention to the impact of cloud emissions and the water and energy consumption of the data centers that fuel our online lives. Now, as founder and CEO of Arcjet, he's helping developers and businesses protect their apps with just a few lines of code. His professional career is a direct reflection of his relentless pursuit of making tech smarter and greener. How he invests his spare time showcases his unwavering commitment to mentoring developers and building the communities they need to succeed.SHOW NOTES:David's founder journey, starting with Server Density (3:20)Behind the early decision to start a company & start building a product (4:50)Key lessons from bootstrapping, raising funding, and being acquired (8:30)How those early lessons shaped Arcjet & Console (10:30)Why VC money can make finding experienced engineers easier (13:16)Strategies to help early teams build their first product / prototype (14:56)Considering company outcomes: Should you build a company just to sell it? (16:23)Signals that it's the right time for a sale / acquisition (18:14)The story behind Arcjet (20:30)“What makes a great DevTool company” & strategic insights that shaped Arcjet (23:37)Key practices that helped shape Arcjet's GTM plan (25:36)David's approach to experimentation and discovery (27:36)The impact of documentation on dev tool companies (31:35)How discovery pathways for dev tools impact sales (33:28)Making the decision-making process easier for users & buyers (35:01)Translating dev tool benefits for finance teams vs. developers (39:56)The impact of design on dev tool companies (42:37)Rapid fire questions (46:02)LINKS AND RESOURCESDavid's reading lista16z BlogThe Hard Thing About Hard Things - Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author, combines lessons both from history and from modern organizational practice with practical and often surprising advice to help executives build cultures that can weather both good and bad times.The Ascent of Money: A Financial History of the World - Niall Ferguson follows the money to tell the human story behind the evolution of finance, from its origins in ancient Mesopotamia to the latest upheavals on what he calls Planet Finance.The Lessons of History - In this illuminating and thoughtful book, Will and Ariel Durant have succeeded in distilling for the reader the accumulated store of knowledge and experience from their four decades of work on the ten monumental volumes of "The Story of Civilization." The result is a survey of human history, full of dazzling insights into the nature of human experience, the evolution of civilization, the culture of man.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

ABOUT MELODY MECKFESSELMelody Meckfessel is the Chief Technology Officer (CTO) at Jasper.ai, the world's leading AI marketing platform. In her role, Melody shapes the technical vision of the company, oversees product delivery, and spearheads AI research to develop new capabilities that accelerate business outcomes for enterprise marketers.Before joining Jasper.ai, Melody co-founded and served as CEO of Observable, a data visualization platform that empowers teams to understand their businesses through data. She also spent over a decade at Google as Vice President of Engineering, where she led core infrastructure, Search, and DevOps teams for Google and Google Cloud Platform, impacting millions of users worldwide.Melody is recognized for her hands-on approach to engineering leadership and her expertise in building large-scale distributed systems. Her work is crucial in solving complex problems at scale for enterprise companies. She is passionate about defining the future of work with AI, where humans come first.This episode is brought to you by Clipboard HealthClipboard Health is looking for the next generation of exceptional software engineering leaders, not just managers. They're a profitable unicorn, backed by top-tier investors, and they take the craft of engineering management seriously.Clipboard Health matches highly qualified healthcare workers with nearby facilities to fulfill millions of shifts a year - revolutionizing healthcare staffing with a fast, flexible, and user-friendly platform.Learn more & browse their open roles at clipboardhealth.com/engineeringSHOW NOTES:Melody's perspective on the tech industry's rapid rate of change right now (2:53)Critical questions to guide investment decisions on “what to build & how“ in a rapidly evolving market (5:57)Strategies for navigating rapid change internally within eng teams (10:07)What it means to be an AI-first engineering organization (12:30)Changes in goals, metrics, and processes to shape your org and guide you through rapid change (15:33)Developing agile communication processes (18:39)Navigating ambiguity as a learned skill - practical ways to strengthen your ability to navigate uncertainty (20:09)Implementing a framework of curiosity & openness within eng teams (22:40)Why great things can't be planned (26:21)Becoming dynamic and resilient - how to thrive amid uncertainty and constant industry shifts (28:57)How to shift from prescriptive to inspirational - using illustrated inspiration to empower teams (32:00)Breaking through self-imposed limitations - understanding where eng leaders may limit themselves (33:48)Melody's perspective on fostering a culture of creativity within eng teams (35:06)Rapid fire questions (37:13)LINKS AND RESOURCESThe Qualified Sales Leader: Proven Lessons from a Five Time CRO - John McMahon shares valuable lessons for sales leaders and sales reps selling enterprise software solutions. In a conversational and easy to read narrative style, this must-read book provides learnings on how sales leaders can help their reps sell more for higher average deal sizes to executive level buyers.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

In this episode, David Betts, leader of Twilio's developer platform team, shares how Twilio leverages developer sentiment data to drive platform engineering initiatives, optimize Kubernetes adoption, and demonstrate ROI for leadership. David details Twilio's journey from traditional metrics to sentiment-driven insights, the innovative tools his teams have built to streamline CI/CD workflows, and the strategies they use to align platform investments with organizational goals.Mentions and links:Find David on LinkedInMeasuring developer productivity with the DX Core 4Ask Your Developer by Jeff Lawson, former CEO of TwilioDiscussion points:(0:00) Introduction(0:49) Twilio's developer platform team(2:03) Twilio's approach to release engineering and CD(4:10) How they use sentiment data and telemetry metrics(7:27) Comparing sentiment data and telemetry metrics(10:25) How to take action on sentiment data(13:16) What resonates with execs(15:44) Proving DX value: sentiment, efficiency, and ROI(19:15) Balancing quarterly and real-time developer feedback

ABOUT ANDY KORTZAndy Kortz is currently the Chief Technology Officer at Integra Testing, where he leads technology transformation and drives operational efficiency in aggressive growth organizations. Andy also is a co-lead for the ELC Local Chapter initiative in Chicago. With over 20 years of experience in enterprise architecture and software development, Andy has consistently delivered innovative solutions while reducing IT expenses and improving application value. Drawing on his expertise in cloud technologies, data solutions, and integrations, Andy focuses on fostering a culture of continuous learning, building and empowering high-performing teams, and delivering customer-centric solutions in fast-paced environments.ABOUT JAMES TYACKJames is an engineering manager with a passion for people, technology, and learning. He's built and led distributed, diverse teams of engineers across locations and timezones for 10 years. James believes strongly in the value of diversity and championing a sense of belonging for everyone, from day 1. He's well versed in growth strategy, chaos engineering, major incident response, and blameless practice, and culture grounded by trust and psychological safety. He leads the Growth Acquisition team at Coursera where he's proud to be part of an organization that's transforming lives through learning. Previously, James enjoyed building and leading the Growth and Integrations engineering teams at PagerDuty.ABOUT JOHN ROSSJohn Ross is the Director of Infrastructure and Cloud at KUBRA, expertly navigating IT infrastructure and cloud solutions. Based in Toronto, John's career showcases a diverse range of experiences from large corporations to dynamic startups. He has a knack for aligning technology with business objectives, building robust teams, and managing platform migrations to the cloud. With experience in leading industry names like Ingram Micro and Symantec, as well as in the telecommunications sector, John combines strategic insight with a personable approach. His passion for sailing mirrors his love for innovation and precision in professional pursuits.SHOW NOTES:Scaling communication practices in parallel with scaling your org with Andy Kortz (1:18)Tools for bridging communication gaps between groups & building trust (2:49)Use humor strategically to break tension / build trust (5:16)Andy's introduction to ELC Chicago & the best parts of that community (8:57)Engineering challenges / conversations from ELC Chicago (10:24)What engineering leaders can learn from the best online courses - making a “Day One” commitment with James Tyack (12:28)Frameworks for putting the “Day One” commitment into practice (14:49)What making a “Day One” commitment looks like @ Coursera (17:59)Why the commitment needs to be made explicit (19:25)Practical exercises to encourage innovation & foster creativity (21:06)Strategies for getting hands-on with your learning (23:10)James's experience with ELC South Bay & connecting with leaders in a specific space (25:05)How to make the most out of attending your first ELC event (26:27)How to level up your teams through servant leadership with John Ross (27:52)Realizing you're the bottleneck & tips for stepping back / increasing team trust (30:49)John's experience with ELC Toronto & what ELC means to him (33:12)LINKS AND RESOURCESCheck out all of our local chapters & get involved here: elc.community/home/clubsThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

ABOUT ANURAG AGARWALAnurag Agarwal leads the Google Workspace engineering organization, overseeing products such as Gmail, Calendar, Chat, Drive, Docs, Sheets, Slides, and Meet that help billions of users and customers across the world to connect, create, and build together.With over 18 years of experience at Google, Anurag's expertise spans a wide range of consumer and enterprise products and technologies. His career began in the Display Ads team, where he played a pivotal role in developing publisher ad-serving products from the ground up. He then worked on the Search Ads team driving a number of large-scale infrastructure improvements and leading initiatives such as online-to-offline measurement and monetization of surfaces like Maps and Discover. Prior to his role in Workspace, he spearheaded some early-stage incubation projects at Google like Google Health's CareStudio project aimed to help clinicians get a comprehensive view of patient's health information.Anurag spent his childhood in Delhi, India and now resides in the Bay Area with his family.SHOW NOTES:A current update on Google Workspace (2:46)Strategies for getting teams to faster iteration & execution (4:41)Prioritizing the right problems & how to set a unified vision to work toward (7:11)Questions to ask to help rationalize during prioritization conversations (10:48)Components of streamlining the decision-making process (13:33)Anurag's recommendations for facilitating decision-making conversations (15:00)How to encourage your team to ask the right questions & push back (16:55)Frameworks for identifying areas of inefficiency / friction (20:17)Steps for increasing confidence on the front end for an AI product experience (23:38)Filtering insights for faster iteration on AI product concepts (25:59)Measure user impact & make adjustments quickly based on that feedback (27:38)Reducing barriers to feature discovery (29:33)Enabling discovery & engagement of new product experiences (32:05)The role of pilots when testing different product experience changes (35:17)The future product launches Anurag is most excited (39:10)Rapid fire questions (40:36)LINKS AND RESOURCESGoogle AI is now included, with no add-ons required or usage limits, in Workspace Business and Enterprise plans. Find out more: https://goo.gle/3PsIwf1How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen - Driven by his trademark sense of curiosity and his determination to grow as a person, David Brooks draws from the fields of psychology and neuroscience and from the worlds of theater, philosophy, history, and education to present a welcoming, hopeful, integrated approach to helping readers become more understanding and considerate toward others, and to find the joy that comes from being seen. Along the way it offers a possible remedy for a society that is riven by fragmentation, hostility, and misperception.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

CTO Series: Engineering Leadership, Automation, and Trust with Dan Hollinger   In this CTO Series episode, we sit down with Dan Hollinger, an accomplished engineering leader passionate about fostering empathy, transparency, and trust in tech teams. Dan shares pivotal lessons from his career, from building scalable automation systems to navigating complex leadership challenges. We cover key strategies for aligning tech initiatives with business goals, fostering collaboration, and ensuring long-term technical health.   Defining Leadership Through Automation and Empowerment   “Enable your humans to focus on the interesting work—automation should take care of the rest.”   Dan recounts his transformative experience at CCP Games, makers of EVE Online, where a robust test automation system changed his perspective on scaling technical processes. This role introduced him to the power of automation in freeing up engineers to focus on more exploratory and impactful tasks. He emphasizes how empowering self-directed teams with high-level vision statements enables creativity and innovation.   Building Self-Correcting Processes   “Always retro your processes—don't let them run on autopilot.”   Dan explains the importance of self-correcting processes, using the SEV (Side Event) system as an example. He highlights how retrospectives can improve response times and prevent future crises. For Dan, consistent reviews are the key to maintaining agile, resilient systems that adapt to evolving needs.   Bridging the Gap Between Business and Tech   “There are no enemies—treat your colleagues like allies working toward a common goal.”   In cross-functional environments, Dan's mantra is to focus on the project and maintain open communication. Drawing from his experience in gaming, where multiple departments collaborate on creative projects, he underscores the importance of empathy and curiosity. Asking questions and breaking down solutions into smaller, reviewable pieces can diffuse conflict and build trust.   Future-Proofing Through Strategic Roadmapping   “The lifespan of the solution dictates the scope of the work.”   Dan shares his approach to strategic roadmapping by considering the expected longevity of technical solutions. He gives an example of building a feature flag system for a game studio that needed to support a long-term vision while adapting to a new game engine. His advice: break large goals into smaller, adaptable increments that align with future changes.   Navigating Leadership Challenges During Organizational Change   “Trust is your greatest currency during periods of uncertainty.”   Dan reflects on a particularly challenging period when a leadership change caused a significant exodus of engineers at his company, leaving him with only one engineer. Despite the setback, Dan leaned into transparency and empathy, earning the trust of departing team members, which helped him transfer knowledge and rebuild the team.   Expanding the Scope of Leadership   “My role expanded from leading an engineering team to caring about the morale of the entire company.”   A surprising revelation for Dan was realizing the broader impact of his leadership on non-engineering teams. He discusses how this shift required him to listen to and support colleagues across all departments, emphasizing the value of empathy-driven leadership.   The Book That Shaped Dan's Leadership Approach   “The DORA metrics help us measure what really matters for technical health.”   Dan highlights the book Accelerate by Nicole Forsgren et al., which introduced him to the DORA (DevOps Research and Assessment) metrics. These metrics help organizations measure software delivery performance and technical health, offering a data-driven approach to evaluate progress and identify improvement areas.   About Dan Hollinger   Dan Hollinger is a proven engineering leader who champions empowerment through support, empathy, and transparency. He fosters a culture of trust, prioritizing alignment over dictation. Technically adept, Dan advocates for automatable solutions and a blameless environment, ensuring his team thrives both personally and professionally in a collaborative space. You can link with Dan Hollinger on LinkedIn.

In this episode of The Tech Trek, Amir Bormand sits down with Mayuresh Hajirnis, Director of Engineering at Altruist, to discuss his fascinating journey from QA to software engineering leadership. Mayuresh shares valuable lessons on bridging the gap between QA and engineering, creating a culture of quality, and how his background has shaped his leadership approach. Whether you're in QA, development, or aspiring to lead engineering teams, this episode offers actionable insights and inspiration. Key Takeaways: Crossing the Chasm Between QA and Engineering: Transitioning from QA to engineering requires understanding the full software development lifecycle and contributing beyond immediate responsibilities. Elevating QA as a First-Class Citizen: Building a culture where quality assurance is integral to the development process leads to better products and streamlined collaboration. Empowering Teams Through Collaboration: Involving developers in QA processes and vice versa fosters mutual understanding and strengthens overall product quality. Leadership Perspectives: Experience in QA provides a holistic view that is invaluable in engineering leadership, emphasizing both quality and delivery. Advice for Aspiring Engineers: Maintain a deep understanding of code, participate in cross-functional reviews, and develop empathy for both internal and external stakeholders. Timestamped Highlights: [00:00:00] Introduction to Mayuresh and his role at Altruist. [00:01:00] Mayuresh's journey from software development to QA at Yahoo. [00:02:53] Building automation frameworks and transitioning back into engineering. [00:05:00] Challenges and opportunities in moving from QA to core engineering. [00:07:00] Treating QA automation as a first-class citizen in software delivery. [00:10:17] Bringing visibility and recognition to QA contributions. [00:13:23] How QA experience influences engineering leadership. [00:17:26] Advice for QA professionals aspiring to transition to engineering. [00:21:17] The value of empathy in engineering leadership. [00:23:46] How to connect with Mayuresh for advice and insights. Quote of the Episode: "Quality is everyone's responsibility. By treating QA as a first-class citizen in the development process, we not only ensure better products but also build a culture of confidence and collaboration." – Mayuresh Hajirnis Call to Action: If you enjoyed this episode, don't forget to like, subscribe, and share with your network. Follow The Tech Trek for more inspiring conversations with leaders in technology! About Our Guest: Mayuresh Hajirnis brings a wealth of experience from QA and automation engineering to his current role as Director of Engineering at Altruist. He's passionate about fostering collaboration and championing a culture of quality across development teams.

Kathryn Vandiver (Former VP of Engineering @ Quanata) shares insights on providing new leadership during significant organizational change. First, we dissect what transitioning from an individual contributor to engineering manager is like. Then, we discuss what it's like stepping into an EM role informally vs. formally; how to host conversations that foster trust; tips for transforming teams from competition to collaboration; helping people get unstuck; and tools for changing hearts and minds. Kathryn also covers frameworks for creating collective agreements between eng leaders & eng teams – and identifying what a successful outcome for collective agreements looks like.ABOUT KATHRYN VANDIVERWith over 30 years of experience as a global engineering leader, Kathryn has guided companies ranging from agile startups to Fortune 500 enterprises toward growth and scalability in both B2B and B2C technology areas. She has held leadership roles at VMWare, HPE, NetApp, and Quanata, a State Farm Company. Specializing in engineering and team culture turnarounds, she frequently steps in to provide decisive leadership during periods of transition. Kathryn is committed to valuing every team member's unique contributions, actively seeking the perspectives of both influencers and naysayers to foster positive change. Her collaborative approach has consistently helped teams double or even triple business growth, significantly enhancing company value through successful turnarounds.Passionate about 'paying it forward,' Kathryn mentors, teaches leadership skills, and supports young women in tech on their career journeys. In her spare time, she enjoys hiking the trails of the Bay Area and spending quality time with her family.SHOW NOTES:Shifting from projects to people - dissecting the mindset shift from IC to engineering manager (2:21)What makes the transition from IC to EM challenging (5:05)Taking on informal EM responsibilities vs. a formalized role (8:13)Frameworks for building trust through early conversations (10:13)Tips for approaching the scenario of a resistant / combative team (12:15)Transforming teams during an M&A, from competition to collaboration (14:20)Why listening is key to changing hearts & minds as an eng leader (17:34)Practices to help people get unstuck in their perspective (20:50)Questions to help people uncover where they're stuck & think critically (23:13)Kathryn's approach to identifying criteria for success (24:30)How to determine what the endpoint looks like (26:27)Processes for creating collective agreements of how people operate (28:18)Identifying the expectations your team has of you as a leader (31:58)Common areas of friction when creating these collective agreements (33:46)Steps leaders can take to resolve friction within the agreement process (35:13)Signs that your collective agreement practice is successful (36:38)Rapid fire questions (40:01)LINKS AND RESOURCESSuper Psyched: Unleash the Power of the 4 Types of Connection and Live the Life You Love - Connection is everything. Let Adam Dorsay, the leading therapist to Silicon Valley's top executives, help you become super psyched by discovering your personalized formula for more energy, higher performance, better relationships, and a more meaningful life.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Farhan Thawar, VP and Head of Engineering at Shopify, reflects on the evolution of remote work, hiring strategies and the role of artificial intelligence in engineering. Farhan shares insights drawn from his extensive experience, including founding and scaling startups and contributing to shaping Shopify's engineering culture.Farhan discusses:- The evolution of remote work and how Shopify integrates in-person connections.- Why structured in-office experiences benefit early talent.- The importance of hiring generalists over specialists in early-stage companies.- How artificial intelligence is transforming pair programming and coding interviews.- Shopify's unique approach to fostering a hybrid work culture.- Why founders should master tasks before hiring to fill roles.- The significance of building trust in remote and hybrid work environments.- How a systems-thinking approach strengthens engineering and company culture.Resources Mentioned:Farhan Thawar -https://www.linkedin.com/in/fnthawar/Shopify | LinkedIn -https://www.linkedin.com/company/shopify/Shopify careers -https://www.shopify.com/careersThis episode is brought to you by:Leverage community-led growth to skyrocket your business. From Grassroots to Greatness by author Lloyed Lobo will help you master 13 game-changing rules from some of the most iconic brands in the world — like Apple, Atlassian, CrossFit, Harley-Davidson, HubSpot, Red Bull and many more — to attract superfans of your own that will propel you to new heights. Grab your copy today at FromGrassrootsToGreatness.comEach year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don't get paid until you do! Find out if you qualify today at https://Boast.AILaunch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.caContent Allies helps B2B companies build revenue-generating podcasts. We recommend them to any B2B company that is looking to launch or streamline its podcast production. Learn more at https://contentallies.com#RemoteWork #HybridWork #EngineeringLeadership #Product #Marketing #Innovation #Startup #GenerativeAI #AI

We discuss the four modes of coaching and navigate career growth in expanding / contracting companies with James Birchler. James shares highlights from the recent coaching / mentoring workshop he facilitated, and breaks down how each mode of coaching differs tactically. We also cover the dilemma of linear career/leadership growth vs. exponential company growth, different common communication challenges eng leaders face, why people / organizational challenges are harder than technical issues, and how to prepare for & execute uncomfortable conversations. James also shares his unique journey to technical leadership & how past management roles – even in non-tech spaces – have helped shape his thoughts on coaching & eng leadership today.ABOUT JAMES BIRCHLERJames Birchler is an engineering and product development leader, technical advisor, and an accredited Executive Coach from the UC Berkeley Haas School of Business Executive Coaching Institute.In his coaching practice, James focuses on self-awareness, integrity, accountability, and fostering a growth mindset that supports continuous learning and high performance.He focuses his technical advisory practice on common mechanisms and playbooks required at different phases and inflection points of startup growth and scaling: Hiring and interviewing, product development methodologies including Lean Startup and Agile, operational meeting cadence and communication flow, people management, technical leadership, vision/mission development, alignment, and execution.James implemented the Lean Startup methodologies with Eric Ries at IMVU (literally the first Lean Startup), where his team helped start the DevOps movement by building the infrastructure to ship code to production 50 times a day (which was a lot at the time!) and coining the term “continuous deployment.”He has more than 20 years of experience leading high-performance teams in growth environments, including startups and scaled organizations, including Amazon. He has delivered great consumer software products and implemented product development and innovation processes based on continuous learning and improvement.Presently James advises and coaches Series A+ startups in the US and Europe, and leads innovation practices in hyper-growth areas of last mile delivery technology for Amazon. Previously my roles included VP of Engineering & Operations, VP of Engineering, and Founder at several technology startups including IMVU, Caffeine.tv, SmugMug, iCracked, The Arts Coop, and Letters & Science.You can find James at jamesbirchler.com, LinkedIn, and Substack.SHOW NOTES:Highlights from James' recent coaching & mentoring workshop (2:41)Shared challenges around building trust in eng teams (5:25)The differences between coaching vs. mentoring (7:01)Building trust in order to best support your team members as a manager (9:38)Defining the advising mode of coaching (11:54)How supporting differs from advising (14:29)The story behind James' technical leadership journey (16:55)Transitioning from a PhD program & environmental planning career into tech (20:19)The dilemma of career growth: linear leadership growth vs. exponential company growth (23:53)Why organizational challenges are more complicated than technical puzzles (26:49)Navigating career growth during company contraction from the employee perspective (28:02)Preparing for uncomfortable conversations as a coach / manager (31:50)Strategies for actually having those tough conversations (35:36)Frameworks for helping others identify what they want (37:58)Rapid fire questions (42:44)LINKS AND RESOURCESStop 'Coaching' Your Tech Team (And What To Do Instead) - James' substack post on the four modes of development breaking down the core differences of coaching, advising, mentoring, and supporting roles and explaining how trust is the secret ingredient to all four.jamesbirchler.com - James' website where you can find info about his executive coaching and resources for engineering leaders and founders.How to lead with radical candor | Kim Scott - NYT bestselling author, Kim Scott, has cracked the code on giving valuable feedback in a way that builds genuine relationships, drives results, and creates positive workplaces.What Are People For? - In the twenty-two essays collected here, Wendell Berry conveys a deep concern for the American economic system and the gluttonous American consumer. Berry talks to the reader as one would talk to a next-door neighbor: never preachy, he comes across as someone offering sound advice. In the end, these essays offer rays of hope in an otherwise bleak forecast of America's future. Berry's program presents convincing steps for America's agricultural and cultural survival.New Happy: Getting Happiness Right in a World That's Got It Wrong - Happiness expert Stephanie Harrison draws upon hundreds of studies to offer a life-changing guide to finding the happiness you have been looking for, all based on a decade of research and brought to life with beautiful artwork.Accelerate: Building and Scaling High-Performing Technology Organizations - Through four years of groundbreaking research, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance—and what drives it—using rigorous statistical methods. This book presents both the findings and the science behind that research. Readers will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance.Conversations on Science, Culture, and Time: Michel Serres with Bruno Latour - Although elected to the prestigious French Academy in 1990, Michel Serres has long been considered a maverick--a provocative thinker whose prolific writings on culture, science and philosophy have often baffled more than they have enlightened. In these five lively interviews with sociologist Bruno Latour, this increasingly important cultural figure sheds light on the ideas that inspire his highly original, challenging, and transdisciplinary essays.This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Xmas Special: Breaking Down the Wall Between Product and Engineering With Vasco Duarte In the second episode of the “5 Wishes for 2025” series, Vasco Duarte tackles one of the most persistent and damaging divides in software development: the wall between Product and Engineering teams. Through stories, metaphors, and real-world examples, Vasco challenges the status quo and paints a vision for seamless collaboration that drives innovation and value. The Invisible Walls Holding Us Back “It's like having the ingredients and the recipe in separate rooms – how are you supposed to cook something amazing?” Vasco begins by highlighting the invisible barriers that still exist between Product and Engineering teams in many organizations. These divisions stifle innovation and slow progress. Drawing parallels to outdated structures, Vasco recounts the struggle to integrate Product Owners into Scrum teams and how that barely scratched the surface of the larger issue. He calls for a broader perspective: aligning the creative potential of engineering with the customer insights of product management to unlock real innovation. Lessons From the Field: Breaking Down Barriers 1. The Experiments-Only Team “Not the mad scientist kind, but real, product-focused experiments that bring technical innovation and product leadership together.” Vasco shares the success story of a client who created a dedicated experiments team. By combining technical expertise with clear product direction, they delivered rapid, value-driven results. This approach demonstrates the power of collaboration in turning ideas into impactful solutions. 2. Bottom-Up Product Planning “For the first time, Product and Engineering co-created a plan that aligned with strategic goals – no more top-down directives or forced OKRs!” Another client reimagined their product planning process after attending a workshop. Instead of cascading initiatives from the top, they worked collaboratively from the ground up. This innovative approach allowed them to align with company goals while fostering ownership and creativity across teams. The CTPO: A Glimpse Into the Future “It's like they turned the wall between Product and Engineering into a large living room where everyone works together.” Vasco highlights an inspiring case from Berlin, where a company merged technical and product leadership into a single CTPO (Chief Technical and Product Officer) role. This structure bridges the gap, ensuring that both technical possibilities and customer needs are seamlessly aligned. Catch Vasco's interview with this trailblazing CTPO in the show notes to explore how this innovative approach is reshaping their organization. A Wish for 2025: Common Rooms, Not Walls “Product and Engineering are like coffee and milk – different, but together they make something special.” Vasco's vision for 2025 is a world where Product and Engineering work side-by-side in shared spaces of collaboration and value creation. He calls for a shift from siloed teams to integrated partnerships where both groups speak the same language – the language of value and impact. The companies that embrace this shift will be the leaders of tomorrow, delivering innovation at the speed of market change. Join the Conversation at the Global Agile Summit 2025 “Innovation flows as freely as coffee at a developer conference when Product and Engineering collaborate.” Vasco invites listeners to experience this transformation firsthand at the Global Agile Summit 2025 in Tallinn, Estonia. The summit will showcase real-world examples of organizations successfully adopting flow-based software delivery. For holiday listeners, Vasco has a special gift: a Super Early Bird ticket with a 75% discount. Visit GlobalAgileSummit.com to grab your ticket and see what the future of software development looks like. About Vasco Duarte Vasco Duarte is a thought leader in the Agile space, co-founder of Agile Finland, and host of the Scrum Master Toolbox Podcast, which has over 10 million downloads. Author of NoEstimates: How To Measure Project Progress Without Estimating, Vasco is a sought-after speaker and consultant helping organizations embrace Agile practices to achieve business success. You can link with Vasco Duarte on LinkedIn.

Natalie Glance, Chief Engineering Officer @ Duolingo joins us for a conversation on unleashing potential in your employees! We discuss practices that have helped Duolingo create a meaningful path for hiring & developing engineers through their onboarding & internship programs. We also cover topics including scaling your eng org, upskilling recent grads / new hires, balancing meaningful work with measurable impact, communicating alignment within your org, formal & informal steps for building eng leadership capabilities, and essential skills for managers of all types.ABOUT NATALIE GLANCENatalie is a lifelong learner and seasoned leader with extensive experience at startups and established companies. She's currently the Chief Engineering Officer at Duolingo.At Duolingo, Natalie ensures engineers can help set product direction and strategy. She's championed a culture of extensive A/B testing, and is excited about the ways generative AI can both build new features and accelerate content creation for these features. She oversees many of the efforts dedicated to scaling Duolingo's technology to new subjects, like Math and Music.Natalie is passionate about mentorship and education. She co-founded the Int'l AAAI Conference on Web and Social Media (ICWSM), which offers an annual Adamic-Glance Distinguished Young Researcher Award for a promising young independent researcher in the field of computational social science in the early stage of their career.SHOW NOTES:Natalie's eng leadership background & journey scaling Duolingo (2:41)Duolingo's approach to eng leadership & passion for unleashing potential (5:42)Implementing a mentoring program to improve eng development / retention (6:42)How the mentoring process changes as an org scales (8:51)Duolingo's onboarding process & tips for building an onboarding program (10:12)Ways Duolingo has crafted a successful internship program (12:43)Frameworks for intern hosts to collect meaningful projects for interns (15:38)Behind the Thrive intern program (HootCamp) for rising juniors (17:44)How Duolingo's guiding principles drive Duolingo University (21:08)Strategies for upskilling new grads into strong technical contributors (22:13)Best practices for unlocking potential & contributing to people's growth (25:40)Natalie's approach to balancing meaningful work with measurable impact (26:44)Practices for creating alignment within your org (28:30)Duolingo's thought process for role training & growing leaders (30:44)Breaking down the formal & informal steps for building leaders within the org (32:41)Essential skills for role managers to develop (34:22)Addressing challenges faced by managers of managers (36:47)Rapid fire questions (38:24)LINKS AND RESOURCESThe Engineering Executive's Primer: Impactful Technical Leadership - Will Larson shows you ways to obtain your first executive job and quickly ramp up to meet the challenges you may not have encountered in non-executive measuring engineering for both engineers and the CEO, company-scoped headcount planning, communicating successfully across a growing organization, and figuring out what people actually mean when they keep asking for a "technology strategy.”This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/