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Is AI underdelivering? Or are we asking the wrong questions? This episode breaks down what actually leads to business ROI with AI (and no, it’s not more automation). Overview What if AI isn’t the silver bullet—yet—but the bottleneck is human, not technical? In this episode, Brian Milner chats with Evan Leybourn and Christopher Morales of the Business Agility Institute about their latest research on how organizations are really using AI, what’s working (and what’s wildly overhyped), and why your success might hinge more on your culture than your code. References and resources mentioned in the show: Evan Leybourn Christopher Morales Business Agility Institute From Constraints to Capabilities Report Delphi Method #93: The Rise of Human Skills and Agile Acumen with Evan Leybourn #82: The Intersection of AI and Agile with Emilia Breton #117: How AI and Automation Are Redefining Success for Developers with Lance Dacy AI Practice Prompts For Scrum Masters Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Evan Leybourn is the co-founder of the Business Agility Institute and author of Directing the Agile Organization and #noprojects; a culture of continuous value. Evan champions the advancement of agile, innovative, and dynamic companies poised to succeed in fluctuating markets through rigorous research and advocacy. Christopher Morales is a seasoned digital strategist and agile leader with over 20 years of experience guiding organizations like ESPN, IBM, and the Business Agility Institute. As founder of Electrick Media, he helps U.S. and European businesses harness AI to make smarter, more sustainable decisions in a rapidly changing world. Auto-generated Transcript: Brian Milner (00:00) Welcome in Agile Mentors. We are back for another episode of the Agile Mentors podcast. We've kind been a little bit off and on recently, but I'm back, I'm here, I'm ready to go, and we've got a really good episode for you today. I've got two, two guests with me. I know that's not a normal thing that we do here, but we got two guests. First, we have Mr. Evan Layborn with us, who's back. Welcome back, Evan. Evan Leybourn (00:23) Good morning from Melbourne, Australia. Brian Milner (00:26) And Christopher Morales is joining us for the first time. Christopher worked with Evan on a project and we're going to talk about that in just a second, but Christopher, welcome in. Christopher Morales (00:35) Yeah, good evening. Nice to be here. It's very late here in Germany. So this is an international attendance. Brian Milner (00:42) Yeah, we were talking about this just as we started. I think we have pretty much all times of day represented here on this call because we've got morning here from Evan. We've got late evening here for Christopher and I'm kind of late afternoon. So we're covered. All our bases are covered here. But we wanted to have these two on. They both work for a company called the Business Agility Institute. And if you have been with us for a while, you probably remember Evan's episode that we had on last year when we kind of talked about one of the studies that they had done. Well, they put out a new one that I kind of saw Evan posting about. And I thought, wow, that sounds really, really interesting. I really want to have them on to talk about this. It's called From Constraints to Capabilities, AI as a Force Multiplier. The great thing about the Business Agility Institute is they get into the data. They do the research, they put in the hard work, and it's not just speculation. It's not just, that's one guy's bloated opinion, and do they know what they're talking about or not? So that's what I really, really appreciate about the things that come out of the Business Agility Institute is they're factual, they're data-based. So that's what I wanna start with, I guess, is... What was the genesis of this? What did you guys, how did you land on this as a topic and how did you narrow it down to this as a topic? Where did this start? Evan Leybourn (02:07) Well, quite simply, it started from almost a hypothesis around so much of the conversation around AI. And let's face it, there is a lot of conversation around artificial intelligence and specifically generative, predictive and agentic AI. Focuses on the technology. And yet when we talk to organizations, a lot of them don't seem to be seeing a positive return on investment, a positive ROI. And we needed to understand why, why these benefits of like three times products or operational efficiency product throughput, three times value creation, Why weren't companies seeing this? That's really what we were trying to understand. Why? Brian Milner (03:01) Yeah, that's a great basis for this because I think you're right. There's sort of this, I would imagine there's lots of people out there who are kind of going through their business lives and hearing all these incredible claims that people are making in the media about how this is gonna replace everyone. And now it's, yeah, we can, I mean, you said 3X, I've heard like, 10 or anywhere from 10 to 100X, the capabilities of teams and that they can now do all these amazing things. And if I'm just going through my business career, I'm looking at that from the outside going, is this fact or is this fantasy? this just a bluster or is this really, really happening? So I really appreciate this as a topic. A little bit of insider baseball here for everybody. You guys talk about in this report that you use a specific method here, the Delphi method. for data geeks here, or if you're just kind of curious, would you mind describing a little bit about what that means? Evan Leybourn (04:00) Chris, do you want to take that one? Christopher Morales (04:01) Yeah, well, so the idea behind using the Delphi method was actually inspired by my sister. She had done a periodic review that utilized this method. And essentially what it is is we utilize rounds of inquiry with an expert panel to refine the research, the feedback that we're getting. And so we collected an initial set of data. reviewed that data, tried to analyze it to come up with a consensus, and then repositioned our findings back to the experts to find out where they stood based on what they gave us. And really trying to get all of the experts to come to an agreement in specific areas. In the areas that we found gray space, for instance, or let's say, data was spread out, right? Those were really the areas where we're really trying to force these experts to get off of the fence and really make an assessment. And it was proved extremely helpful, I think, in this research because what I find in the AI space is that there is plenty of gray. And we really wanted to get to some stronger degree of black and white. I'm not going to say these findings are black and white, but I will say that in order to guide people, you need to give them degrees of confidence. And I feel like that's what we wanted to do with this. Brian Milner (05:31) Well, that's the great thing about research though, Is it can give you information, but there's always the story. And it's really kind of finding that story that really is the crux of it. So we open this saying, fact or fiction. So just hit us up with a couple of the, maybe some of the surprising findings or some of the key things. For the people you talk to. Christopher Morales (05:38) Mm-hmm. Brian Milner (05:53) Were they seeing these amazing kind of, you know, 100 X of their capabilities or what was the reality of what people reported to you? Evan Leybourn (06:01) In a few cases, yes. Maybe not 100x, but 8x, 10x was definitely being shown. But the big aha, and I won't say it was a surprise, was really in a lot of organizations, the teams that were using AI were seeing Brian Milner (06:03) Okay. Evan Leybourn (06:23) absolutely massive improvements. People talk about going from months to minutes in terms of trying to create things. And so there's your 100X. But when we look at it at a business level and the business ROI, when we look at the idea to customer from concept to cash, when we look at the overall business flow, very few of those organizations saw those benefits escape from the little AI inner circle. And so that 10x or the 100x improvement fizzles into nothingness in some cases. negligible improvement in the whole organization. Some organizations absolutely saw those benefits throughout the entire system. And those were organizations who had created a flow, who created organizational systems that could work at the speed of AI, especially some of the younger AI native organizations, if you want to think of them that way. But no, most organizations those 10x, 100x kind of goals were unachievable for the business. And so when I was saying 3x, by the way, what we sort of tended to find is those organizations, mature organizations with mature AI programs and systems. we're generally seeing between a 1.2 to 1.4x improvement to about a 2.8 to about a 3.2x improvement. So that's like a 20 % to a 300 % improvement if you want to think of it this way. Brian Milner (08:15) Wow. Well, that's nothing to sneeze at. That's still really, really impressive. Christopher Morales (08:19) yeah, it'll make a significant difference. I think for me the interesting thing about the findings is that there's two areas that I think will pose a really interesting question for people who read the report, and that is this idea of being very intentional about identifying your goal, right? I don't know how many organizations are really meaningfully identifying what their expected outcome is. And I think the other thing, which we didn't really talk about much in the report, but I think plays a role in the conversation that's kind of bubbling to the surface here today, has to do with the human element inside of the organization. And while all of the organizations that we spoke to said that the human was a very important element and prioritized, There was a challenge in identifying specific initiatives that were being put in place to account for the disruption that the technology might have on the staff or the employees. And that wasn't surprising. That was kind of expected. But I think it's interesting that, you know, eight months after we released this report, I would argue that that's still the case. Brian Milner (09:36) Mm-hmm. Yeah. Yeah, that's fascinating because you're right. It's, it's, that's not the story you always hear, because you, you are hearing kind of more of taking the human out of the loop and making it more of just this straight automation kind of project. I want to ask really a question here though, Evan, said you made the distinction about it being more mature, groups, more mature organizations. I'm just curious, is that translate to, is there anything that translates there into the size of the organization as well? Did you find that more larger organizations had a different outcome than smaller, more nimble startup kind of organizations? Evan Leybourn (10:14) So age more than size. Younger organizations tended to be more, well, mean, they tended to be more agile. There's more business agility and through that greater benefits out of AI. These things are very tightly tied together. If you can't do... Brian Milner (10:18) Hmm, okay. Evan Leybourn (10:38) Agile or if you don't have agility as an organization, you're not going to do AI particularly well. And a piece of that goes to what you were just talking about in terms and you use the word automation, which is a beautiful, beautiful trigger word for me here because the reality is that the organizations that utilized AI, specifically generative or agentic AI, to automate their workforce rarely saw a high, like a strong return on investment. It basically comes down to generative predictive AI, generative and agentic AI tends not to be a good automation tool. It's non-deterministic. You pull a lever, you get one result. You pull the same lever tomorrow, you will get a different result. There are better tools for automation, cheaper tools for automation. And so we're not saying automation is bad. We're just saying that it's not the technology for it. The organizations that used it to augment their workforce were the ones that were seeing significant benefits. And now there are caveats and consequences to this because it does change the role of the human, the human in the loop, the human in the organization. But fundamentally, organizations that were automating or using AI for automation were applying an industrial era mindset and mentality to an information era opportunity. And they weren't seeing the benefits, not at a business level, not long term. And in some cases, did more harm than good. Brian Milner (12:28) That's really deep insight. That's really amazing to hear that. I'm interested as well. You found some places that were seeing bigger gains than others that were seeing bigger payoffs. Did you find patterns in what some of the hurdles were or some of the kind of obstacles that were preventing some of these that weren't seeing the payoffs from really taking full advantage of this technology? Christopher Morales (12:52) Yeah, absolutely. mean, we identified some significant constraints that, interestingly enough, when we talk about this, we obviously do workshops. So we were just at the XP conference doing a workshop. And when we talk about this, we identify the fact that our position is that the challenges to AI are a human problem, not a technology problem. And the findings reflect that because of the constraints that we found. only one of the major constraints was associated with technology and that was data primarily. The constraints that we identified had to do with normal operations within a business. So long budgeting cycles or the ability to make a decision at a fast rate of speed, for instance. These are all human centric challenges that independent of AI, If you're trying to run an efficient organization, you're trying to run an agile organization, right? Able to take advantage of opportunities. These are all things that are going to come into play. and, you know, as we like to say, like AI is only going to amplify that, right? So if AI can show you 20 more times, like the opportunities available to you is your organization going to be able to pivot? Do you have a funding model that can provide the necessary support for a given initiative? Or is the way things that run within the organization essentially giving you AI that provides you information that you can't move? Brian Milner (14:31) That's a great, yeah, yeah. Evan Leybourn (14:31) And think of it this way, if you're expecting AI to give you a three times improvement to product delivery, can your leaders make decisions three times faster? Can you get market feedback three times faster? And for most organizations, the answer is no. Brian Milner (14:51) Yeah. Yeah, that's a great phrase in there that Chris was talking about, like the AI will just amplify things. I think that's a great observation. And I think you're right. this is kind of, you know, there's been a thing I've talked about some recently in class. there's a... I'll give you my theory. You tell me if your data supports this theory or not. I'm just curious. You know, we've been teaching for a long time in Scrum classes that, you know, there's been studies, there's been research that shows that when you look at the totality of the features that are being completed in software development, there's really a large percentage of them that are rarely or never used, right? They're not finding favor with the audience. The audience is not using those capabilities. And so my theory, and this is what I want you guys, I'm curious what your thought is. If AI is amplifying the capability of development to produce faster, then my theory is that's going to only expand the number of things that we produce that aren't used because the focus has been sort of historically on that it's a It's a developer productivity issue that if we could just expand developer productivity, the business would be more successful when those other former studies are saying, wait a minute, that may not be it. We need to focus more on what customers really want. And if we knew what they really wanted, well, then, yeah, then productivity comes into play. But That's the human element again, right? We have to understand the customer. have to know. So I'm just curious again, maybe I'm out on a limb here or maybe that doesn't line up, how does that line up with what you found? Evan Leybourn (16:41) So the report's called From Constraints to Capabilities. And Chris, we spoke about the constraints. So maybe let's talk about the capabilities for a second. for the listeners who are unfamiliar with the Business Agility Institute, the model that we use for the majority of our research is the domains of business agility, which is a behavioral and capability Brian Milner (16:45) Ha ha. Yes. Evan Leybourn (17:04) Now, in that model, there are 84 behaviors that we model against organizations. But in this context, more importantly, were the 18 business capabilities. And so what we found was that the organizations that were actually seeing an improvement weren't the ones with the capabilities around throughput. So one of the capabilities deliver value sooner. That wasn't strongly tied. So the ability to deliver value sooner wasn't strongly tied to seeing a benefit from AI. But the ability to prioritize or prioritize, prioritize, prioritize, something so important we said it three times, was one of the most strongly needed capabilities. It correlates where organizations that were better at prioritization, at being able to decide which feature or area, what thing to do was the next most important thing. If you're got AI building seven or eight prototypes in the same time you used to be able to create one, great, you now have seven or eight options. Not that seven or eight are going to go to market. but you're going to decide, you've got more optionality. So it's not that you're be delivering more faster, though in some cases that is obviously the case, but you've got more to choose from so that if you make the right decision, you will see those business benefits. But the capability that had the strongest, absolute strongest relationship to seeing a benefit from artificial intelligence was the ability to cultivate a learning organization. That's not education, that's around learning, experimentation, trying things, testing things, being willing as an organization to say, well, that didn't work, let's try something else. And those learning organizations were the ones that were almost universally more successful at seeing a business benefit from their AI initiatives than anybody else. So yeah, just because you can develop features faster, it means nothing if it's not the right features that the customers want. And that comes from learning and prioritization and there are other capabilities unleashing. workflow creatively and funding work dynamically, for example, that came out strongly. But I just really wanted to highlight those two because that's the connection that you're looking for. Christopher Morales (19:43) Yeah. And if you think about your question ties directly into something that we heard at the conference we were just at, likening to technical debt. So we're actually starting to see the increase in technical debt because of the influence that AI and software development is having in the creation of code and so on and so forth. And so... I think that what you're saying is spot on in terms of your theory. And I think that this speaks to what I believe we should really kind of amplify, right? AI is going to amplify certain things that aren't positive. I think leadership, think businesses need to start amplifying a conversation around... Are we approaching this the right way? What are the ultimate outcomes that we may see? And can we take that on? So if our developers are increasing the amount of technical debt that we have because we've integrated AI or adopted AI, what are we doing about that? What is the new workflow? What does the human in the loop do on account of this new factor? that we need to take into place because ultimately things like that make their way to the bottom line. And we know that's what CEOs care about. Brian Milner (21:02) Yeah, wow, this is awesome. I just want to clarify with sort of the learning organization ability, just want to make sure I'm clear. What we're saying here is that it's organizations that already have that kind of cultural mindset, right? That the background of a learning organization that see a bigger gain from this, or are we saying that AI can makes the biggest influence of impacting how learning an organization is. Evan Leybourn (21:34) The first, ⁓ the arrow of causation is that learning organizations amplify or improve or are more likely to see a benefit from AI. It's not a bad, and I should say we're not looking at how effectively you can Brian Milner (21:35) Okay. Evan Leybourn (21:57) deploy an AI initiative. It's about a we looked at AI as a black box. Let's assume or as in the cut through the Delphi method, the companies that we were speaking to had been doing these for years. These were mature established organizations. And the so it wasn't looking at how effectively you could deploy AI. But rather You've got AI, it's integrated. Are you seeing a business benefit from it? And those organizations that were learning organizations were more likely to be seeing a benefit, much, much more likely to be seeing a benefit. Brian Milner (22:40) Yeah. There's one phrase that kind of jumped out at me that I thought maybe one or both of you could kind of address here a little bit. I love the phrase, kind of the metaphor that you used in there about shifting from a creator to composer. And I'm just wondering if you can kind of flesh that out a little bit for us. Help us understand what that looks like to move from a creator to composer. Christopher Morales (23:01) Yeah, I'll start, but I think Evan will touch on it as well, because I do think it's a fascinating position, is how I'll phrase that. So when we think about creator to composer, we're talking about a fundamental shift on how a human is utilized within an organization. So if we eliminate AI from the equation, The human, your employees are acting as creators at some level, at some degree. Okay, so I have a media background, so I'm doing a lot of marketing. And I think that this is appropriate to use as an analogy, because I think a lot of marketers are utilizing AI right now. So independent of AI, that marketer is required to take into consideration all of these different factors about the business, create copy, let's say. create a campaign, do all of this real like hands on thoughts and levels. Now you bring AI into the equation and there are certain elements of these tasks that are being supported, offloaded in some cases. I'm not gonna get into my opinions about what is right and what is wrong here, but what I will say is there is a change in that workflow. And so what is... fundamentally at play here is that that marketer is now working in conjunction with something else. And so it is critically important that that marketer develops the skills to compose with the AI in a sense of, now know how to direct, I know how to steer a conversation, steer a direction. in order to get to a meaningful and hopefully valuable output utilizing the assist of the AI. And Evan, I'll toss over to you because this is the area, just so you know, Brian, this area of the report is the one that this podcast could turn into an hour and a half long podcast. Evan Leybourn (25:08) So I'll try not to make it an hour and a half, but just to build on what Chris said. Brian Milner (25:11) Ha Evan Leybourn (25:12) So this created to compose a shift, it changes the role of the human in the loop. It changes the responsibilities. And there's a quote in the report, AI is an unlimited number of junior staff or junior developers if you're a technologist. And that comes with some deep nuance because we all know that junior staff there is a level of oversight and validation required. So if you're creating through your AI colleague, let's call them that, if you're collaborating with AI, the AI is creating, then every human shifts into that composer mode and moves up the value chain. So your junior most employees, right? start to take on what would be traditionally management responsibilities. Now, this isn't in the report, but this is sort what we found after, right? Was that there were three sort of skill areas that needed to be taught to individuals in order to be effective and successful with AI or to collaborate in an AI augmented workforce. The first one was product literacy. So the ability to define and communicate use cases and user stories, design thinking techniques and concepts, the ability to communicate what good looks like in a way that somebody else understands, this somebody else, of course, being the AI counterpart. And product literacy, again, your senior employees have that, but that's got to Everyone now needs that. The second is the skill of judgment or critical thinking. The ability to, for anyone here who has a background in lean, pulling the and on court. The ability to and the confidence to, which are two separate skills, actually say, no, what AI is doing here is wrong. We're going to do something different. I'm going to say something different. I'm going to suggest. I'm going to override AI. I'm going to pull the hand on cord and stop the production line, even though it's going to cost the organization money. But because if I don't, it's going to be much, much worse. And so that ability to use your judgment and the confidence to use judgment, because let's face it, AI can be very compelling in its sounds accurate. So you've to be able to go, hang on, there's something not right here, and use that judgment. And then the third is around feedback loops, or specifically quality control feedback. Because as a creator, the first round of feedback, the first round of quality control is implicit. It exists inside the heads and the hands of the creator. Like you're writing a document or creating a... a marketing campaign, you go, oh, I'm not happy with this, I'll change that, or maybe not that word. You're a software developer and say, oh, I don't like that line, that's not doing what I wanted, I'm gonna change it. So the first round of feedback, the first round of quality is implicit. But once you become a composer, the first round of feedback is explicit, right? Because you're taking what has already been produced. And so the, what we, What we found post report is that a lot of people do not have the skill or haven't, sorry, have not learnt the skill, how to do that first implicit round of feedback explicitly. And so it gets skipped. so AI outputs get passed through into... later stages of quality control and so forth. And obviously they fail more often. So it's a real issue. So it's those three skilled areas that we would say organizations fundamentally need to invest in, in order to enable their workforce to be augmented, to work with AI effectively. And the organizations that have those skills, the organization with who have individuals with those skills at all levels from the junior most employee are more successful. Now, I'm going to add one thing to this. I'm going to slightly go off topic because it is the one of the most common questions that we get when we teach this topic or we talk about it at conferences. And that is Brian Milner (29:44) Yeah Yeah, please do. Evan Leybourn (29:56) If AI replaces your junior employees and your junior employees go up a level, what's the pathway for the next generation to become the senior employee? And this is where I have to give you the bad news that no one has an answer for that yet. These very mature, very advanced organizations Right? Many of them were trying to figure it out. None of them had an answer. and that's the, and I'll be honest, I personally, and this is just Evan's opinion, believe that this will become or must be a society level problem, or solution to that problem. it will require businesses alongside governments, alongside, education institutions to make some fairly substantive shifts and I don't think anyone knows what they are today. Christopher Morales (30:53) Yeah, and I would only say to that, and again, there's so much I would love to inject here, but I will say that this is an opportunity, and I always stress that, because that is a little sobering when you think about that idea. But I really, really strongly encourage organizations that are evaluating this to, I understand the considerations about efficiency and bottom line benefit. Brian Milner (30:53) Yeah. You Christopher Morales (31:20) towards AI, and I appreciate that wholeheartedly. But I think this is a real opportunity for organizations to take a step back and really think about the growth path for the talent that you have in your organization. Because augmenting your workforce with AI, are studies, Harvard Business Review put out a study that indicated that an augmented employee was more productive and enhanced as if it had been working with a senior staff member and collaborated at a level that was equivalent to working within a team. So there are studies that show real benefit to the employee having an augmented relationship with AI. If an organization can take two steps back, think about that pattern, think about that elevation strategy for your talent. you're going to be doing so much more to keep yourself sustainable in what is arguably the most like, you know, I don't know, I don't even know the word I'm looking for. It's, the most chaotic time I can think of for businesses when it comes to technology adoption. Brian Milner (32:23) You Yeah, I agree. But there's also sort of, I don't know if you guys feel this way as well, but to me, there's sort of like this crackling kind of sense of excitement there as well, sort of like living on the frontier that like there's this unexplored country out here that we don't really know where all these things are going to shift out. But gosh, it's fun thinking that we get to be the ones who kind of do that experimentation and find out and see what's the next step in this evolution? What's the next growth? The patterns that we've used previously may not apply anymore or apply in the same way because so much of the foundation underneath that system has changed. So we got to experiment and find new things. I love the call there, the learning organization, that that being the primary thing that If we have that cultural value, then that's really gonna drive this because we can then say, hey, this isn't working anymore, let's try something else. And that's how we end up at a place where we have new practices and new workflows and things that will support this and augment it rather than hampering it being a constraint, like you said, yeah. Christopher Morales (33:48) Well said. Well said. Brian Milner (33:50) Awesome. Well, this is a fascinating discussion. I really could go on for the next couple of hours with you guys on this. is just my kind of hobby or interest area at the moment as well. So I really appreciate you guys doing the work on this and appreciate you sharing it with us and sharing some of the insights. Hey, and the listeners here, hey, they got a bonus from the report, right? You listed extra things that didn't quite make it in the report. Just make sure you understand that listeners, right? You got extra information here listening to us today. ⁓ So just any last words from you guys? Christopher Morales (34:19) Thank Yeah. Evan Leybourn (34:24) Just for the folk listening, treat AI not as a technical problem, but as a human and a business opportunity, requiring human and business level changes. Don't just focus on how good the technology is, because that's not where the constraints nor where the opportunities truly lie. I would also just like to call out that if anyone listening wants to learn more about any of these topics, the capabilities, the domains of business agility, visit the Business Agility Institute website, check out the domains, download the report. But we've also launched an education portfolio and we'll be running a different education course on each of the capabilities over the next, I think it's every two weeks almost until the end of the year. So please come and join us and let's go deep into these topics together. Christopher Morales (35:21) Yeah, and I would just say, Brian, to all the listeners out there, don't fall into what I think is a common fallacy, which is where we're going is predetermined. It's already set in stone. I think as Agilists, we know the power of flexibility, the ability to pivot, and the ability to utilize data and information to inform what our next move is going to be. And I think this is a classic case of you control the narrative. You control what AI looks like in your organization, in your team, in your workflow, and you have the ability to carve out how it impacts your world. And so I encourage people to look at it that way. Empower your humanity, empower your decision making. The AI is here, it's not going anywhere. So embrace it in the best way possible. Brian Milner (36:22) Yeah, it seems oddly ironic or maybe appropriate to quote from the Terminator movie here, but it sounds like what you're saying is no fate, but what you make. Christopher Morales (36:32) Prophetic, Brian, that's prophetic. Evan Leybourn (36:37) I love it. Brian Milner (36:37) Awesome. Well, thank you guys so much. I really appreciate you guys being on and obviously we're gonna have you back. you know, when you guys come out with new stuff like this, it's just amazing to dive deep into it. So thanks for making the time at all kinds of times of the day and coming on and sharing this with us. Christopher Morales (36:55) You're welcome. Evan Leybourn (36:56) Thank you.
Continuing last week's conversation of where agile is headed, we go from the anecdotes to arithmetic. We sit down for a chat with Evan Leybourn, Head Imaginarian of the Business Agility Institute to discuss what he's seeing from his vantage point regarding our industry and where it looks to potentially be going. Have a listen! If you enjoyed this episode, please give us a review, a rating, or leave comments on iTunes, Stitcher or your podcasting platform of choice. It really helps others find us. Much thanks to the artist from who provided us our outro music free-of-charge! If you like what you heard, to find more music you might enjoy! If you'd like to join the discussion and share your stories, please jump into the fray at our We at the Agile Uprising are committed to being totally free. However, if you'd like to contribute and help us defray hosting and production costs we do have a . Who knows, you might even get some surprises in the mail!
#5amMesterScrum Lightning Talk 1,177 Live - Communications Top Skill - use Sprint Review to develop that skill (3R Thursdays) - Today's topics: (1) Report on Skills in the New World of Work by Scrum Alliance and Business Agility Institute share that Communications is the highest sought after skill by employers. . Please like and subscribe and share 5amMesterScrum. Please send me your topics. You are are doing Great Please Keep on Sharing. 5am Mester Scrum 5am Mester Scrum Lightning Talk 1,177 went live on Youtube, LinkedIn and Facebook 3R (Requirements, Reviews, Retros) Thursday 4/11/2024 from Philadelphia, PA Happy Scrumming, Please Don't forget to sign up to our 5amMesterScrum newsletter for freebies. Watch the video in our YouTube Library as well. Social Media: - search 5amMesterScrum or #5amMesterScrum and you should find us and if not please let us know LinkedIn, Youtube, Facebook, Instagram, Twitter, TikTok Podcasts: (search 5amMesterScrum)
Explore the skills revolution with Brian and Evan Leybourn of the Business Agility Institute as they dive into a landmark study on the skills shaping today's workforce. Learn why adaptability, human skills, and agile acumen are the keys to success. Overview In an enlightening episode, Brian sits down with Evan Leybourn, co-founder of the Business Agility Institute, to delve into recent research findings on the essential skills for the modern workforce. They discuss the paramount importance of human skills over technical abilities in hiring, the emergence of 'pie-shaped' professionals who excel in multiple domains, and the critical role of agile acumen across various job roles. Additionally, they address the pressing need for educational systems to pivot from traditional role-based learning to a more versatile skill-based approach. This episode is a treasure trove for anyone looking to navigate the workforce's future, offering deep insights into adapting and thriving in an ever-evolving professional landscape. Listen Now to Discover: [1:17] - Join Brian in a captivating session with Evan Leybourn, the innovative author and co-founder of the Business Agility Institute, as they explore groundbreaking insights into agility and workforce evolution. [2:32] - Discover the unexpected findings from Evan's recent study, ‘Skills in the New World of Work,’ on the workforce's most sought-after skills and their pivotal role in modern hiring practices. [4:50] - Brian sheds light on the rising value of soft, or human, skills in the workforce, suggesting a pivotal expansion of Scrum Master skills to embrace these vital attributes. [8:00] - Evan reveals their unexpected discovery: organizations are increasingly seeking 'pie-shaped' skills that blend diverse areas of expertise. [12:45] - Perfect your human skills and refresh your Agile approach with Mountain Goat Software’s Advanced Certified ScrumMaster® and Advanced Certified Scrum Product Owner® courses. For further details, visit the Mountain Goat Software training schedule. [15:05] - Unpacking the idea of 'pie-shaped' professionals, Evan details how these unique individuals bring multiple skill sets to one role, elevating their effectiveness and output, using a full-stack developer as an example. [16:22] - Evan tackles the provocative statement that Agile is dead, offering insights and counterarguments to this bold claim. [21:47] - Evan highlights a key finding: Agile Acumen emerges as the runner-up in the most coveted skills during the hiring process across organizations. [24:50] - Evan stresses an important takeaway: 'The skills you have are valuable,' pointing out that the essence of Agile expertise transcends the exact wording of job descriptions. [27:05] - Highlighting a necessary evolution in learning, Evan advocates for a move towards skill-based training and education, away from traditional role-focused models, to better prepare for the workforce of tomorrow. [29:21] - Brian shares his gratitude for Evan and his work to help better understand the job market. [30:02] - Brian invites listeners to join both him and Evan live and in person at the Global Scrum Gathering 2024 in New Orleans. [30:33] - We invite you to subscribe to the Agile Mentors Podcast. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email. [31:03] - If you’d like to continue this discussion, join the Agile Mentors Community. You get a year of free membership into that site by taking any class with Mountain Goat Software, such as CSM or CSPO. We'd love to see you in one of Mountain Goat Software's classes, you can find the schedule here. References and resources mentioned in the show: Evan Leybourn Skills in the New World of Work: Which Agile Skills are Most In-Demand in Today's Workforce? Business Agility Institute Directing The Agile Organization: A Lean Approach To Business Management by Evan Leybourn #noprojects: A Culture of Continuous Value by Evan Leybourn Global Scrum Gathering 2024 Advanced Certified Scrum Product Owner® Advanced Certified ScrumMaster® Certified ScrumMaster® Training and Scrum Certification Certified Scrum Product Owner® Training Mountain Goat Software Certified Scrum and Agile Training Schedule Subscribe to the Agile Mentors Podcast Join the Agile Mentors Community Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Evan Leybourn is the co-founder of the Business Agility Institute and author of "Directing the Agile Organization" and "#noprojects; a culture of continuous value." Evan champions the advancement of agile, innovative, and dynamic companies poised to succeed in fluctuating markets through rigorous research and advocacy.
Join Murray Robinson and Shane Gibson as they chat with Evan Leybourn from the Business Agility Institute about business agility. We discuss how to define and measure business agility, examples of agile organisations, and the struggle with traditional bureaucratic models. We delve into the different types of leadership, the nature of internal cultural and political changes, and the challenges faced by organisations in adopting and implementing agility. Listen to the podcast on your favourite podcast app: | Spotify | Apple Podcasts | Google Podcasts | iHeart Radio | PlayerFM | Amazon Music | Listen Notes | TuneIn | Audible | Podchaser | Deezer | Podcast Addict | Connect with Evan via LinkedIn or over at https://businessagility.institute/ Contact Murray via email or Shane on LinkedIn shagility. You can read the podcast transcript at: https://agiledata.io/podcast/no-nonsense-agile-podcast/business-agility-with-evan-leybourn/#read The No Nonsense Agile Podcast is sponsored by: Simply Magical Data
With SPaMCAST 791 we complete Year 17 with our interview with Vinnie GIl. Vinnie and I talked about conferences and staying connected with the Agile Community. One of the topics we covered was the value of conferences and meetups to the community and individuals—a great way to complete year 17. Vinnie puts people and culture first. She enjoys connecting with people and companies to find their purpose, walking alongside them in their organisational growth journey. Her passion is influencing change at the Enterprise level to help bring about wide-ranging agile organisational transformation. Vinnie has vast industry and has deep business experience mining, engineering, retail, financial services, public sector, education, travel, automotive to name a few. She has over 20 years in the project space and previously held roles in Project Management, Contracts, IT, HR, Strategy as well as experience working in and with start-up companies. She is a Chartered Fellow of the MCIPD. She is deeply involved in the Agile community and volunteers her time with the Business Agility Institute, in addition to being a member of the International Consortium for Agile. She is an IC Agile Authorised Instructor and teaches ICP Leading With Agility and Agility in Human Resources. Vinnie has a special interest in educating and education being the tool that empowers people. As an international conference speaker, she enjoys sharing real life agile learnings with a hint of banter. Mastering Work Intake by Tom Cagley and Jeremy Willets Have you purchased your copy of . Doing the right work at the right time can make or break your project, and there are surprisingly few resources to show you how to manage this process effectively - no longer. focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at different levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process. Mastering work intake involves recognizing that it's easy to say “ yes” and much harder to say “ no.” Buy a copy today! J Ross: Amazon (US): For physical copies outside of the US and Canada: UK and EU: For international orders outside of Europe: (or the Amazon store for your country) Note: The Publisher indicates that it takes a while for the physical copies to get to the distributors outside of the USA and Canada. Re-read Saturday News This week, Chapter 5 of . The question of how much data is required to determine what is happening in a system is a perennial bugaboo. Those predisposed to acting tend to think less is more, while those with more reticence sometimes wait forever to make a decision. The question of how much data is needed is more than just a footnote in flow. Buy a copy and get reading – . Week 1: – Week 2: – Week 3: – Week 4: – Week 5: - Next SPaMCAST SPaMCAST 792 begins Year 18 with our interview with Gil Broza. Gill and I talked about his new book, Deliver Better Results: How to Unlock Your Organization's Potential. The book explores what all successful improvements to value delivery have in common.
This Month's Episode: Coach AF left the Business Agility Institute because of unshared values, and announce his summer chill break and a tech diet. Alexandre Frédéric Joly goes on to showcase 3 initiatives of next-level decentralization ongoing. Finally, Alexandre Frédéric Joly welcomes Daniel Mezick to discuss Decentralize Now proposition of actions with Open Patterns at […] The post Decentralize Now! appeared first on Agile Lounge.
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Visit us at https://www.ouragiletales.com/about
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Visit us at https://www.ouragiletales.com/about
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Visit us at https://www.ouragiletales.com/about
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Note: You can read about the behavioral model of business agility and 86 behaviors that Evan talks about at https://businessagility.institute/domains/overviewVisit us at https://www.ouragiletales.com/about
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Visit us at https://www.ouragiletales.com/about
SPaMCAST 750 marks the return of Evan Leybourn to the podcast. Evan and I discuss the different domains of business agility, the relationship between behavior and culture, and whether Taylorism still has a place in the world. Evan is the co-founder of the Business Agility Institute; an international membership body to both champion and support the next generation of organizations. Companies that are agile, innovative, and dynamic - perfectly designed to thrive in today's unpredictable markets. Evan is also the author of Directing the Agile Organisation (2012) and #noprojects; a culture of continuous value (2018). Website: https://businessagility.institute/ Re-read Saturday News! This week we tackle Chapter 1 of Team Topologies: Organizing Business And Technology Teams For Fast Flow by Matthew Skelton and Manuel Pais. The authors open Chapter 1 with a quote from Naomi Stafford, Guide to Organizational Design. “Organizations should be viewed as complex and adaptive organizations rather than mechanistic and linear systems” The quotes set the tone for Team Topologies: Organizing Business And Technology Teams For Fast Flow. Chapter 1 is titled The Problem With Org Charts. In this chapter, the authors point out problems in how organizations describe and organize themselves. Buy a copy and upgrade your coaching skills - Team Topologies: Organizing Business And Technology Teams For Fast Flow Previous Installments: Week 1: Front Matter and Logistics - http://bit.ly/3nHGkW4 Week 2: The Problem With Org Charts - https://bit.ly/3zGGyQf Next SPaMCAST SPaMCAST 751 will feature an essay on the collision of fatalism and privilege. Let's just say…it isn't pretty. Jeremy Berriault will bring his QA Corner to the podcast. Mr. Berriault and I will discuss testing, Quality, and evolving behavior.
Evan Leybourn, the founder of the Business Agility Institute, has been many things throughout his career: a satellite engineer (not what it sounds like), a library assistant (exactly what it sounds like), a koala (long story), a Business Intelligence developer, and a manager amongst others. In all of these roles, he has made mistakes and has failed. Anyone who has heard him speak before should know that business agility is a journey, not a destination. But what may not be clear is that while it's a corporate journey, it's also a personal one for Evan.So which of those mistakes and failures brought him to business agility? And what did he learn along the way? Find out what he has learned as we chat with him in this series on Change is the Only Constant.Visit us at https://www.ouragiletales.com/about
Bio Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organisations. Companies that are agile, innovative and dynamic – perfectly designed to thrive in today's unpredictable markets. His experience while holding senior leadership and board positions in both private industry and government has driven his work in business agility and he regularly speaks on these topics at local and international industry conferences. Interview Highlights 01:10 Nomadic childhood 08:15 Management isn't innate 14:54 Confidence, competency and empathy 21:30 The Business Agility Institute 31:20 #noprojects Social Media/ Websites: LinkedIn: https://www.linkedin.com/in/evanleybourn/ Facebook: https://www.facebook.com/eleybourn Twitter: @eleybourn Websites: o Business Agility Institute https://businessagility.institute/ o The Agile Director (Evan's personal site): https://theagiledirector.com/ Books/ Articles #noprojects: A Culture of Continuous Value by Evan Leybourn and Shane Hastie https://www.amazon.co.uk/noprojects-Culture-Continuous-Value/dp/1387941933 Directing the Agile Organisation: A Lean Approach to Business Management by Evan Leybourn https://www.amazon.co.uk/Directing-Agile-Organisation-approach-management-ebook/dp/B01E8WYTQ6 Out of the Crisis by W. Edwards Deming https://www.amazon.co.uk/Out-Crisis-Press-Edwards-Deming/dp/0262535947 The Goal by Eliyahu Goldratt https://www.amazon.co.uk/Goal-Process-Ongoing-Improvement-ebook/dp/B002LHRM2O Sooner, Safer, Happier by Jonathan Smart, Jane Steel et al https://www.amazon.co.uk/Sooner-Safer-Happier-Antipatterns-Patterns/dp/B08N5G1P6D Dare to Lead by Brene Brown https://www.amazon.co.uk/Dare-Lead-Brave-Conversations-Hearts/dp/1785042149 Article: Evan's Theory of Agile Constraints https://theagiledirector.com/article/2017/04/27/evans-theory-of-agile-constraints/ Episode Transcript Ula Ojiaku (Guest Intro): Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku I am honoured to have with me Evan Leybourn, he is the founder and CEO of the Business Agility Institute, an international membership body that champions and supports the next generation of organisations. I am really, really pleased to have you here. Thank you for making the time Evan. Evan Leybourn Thank you Ula, I'm looking forward to this. Ula Ojiaku Awesome, now, so I always start with my guests and I'm very curious to know who is Evan and how did you evolve to the Evan we know right now today? Evan Leybourn I suppose that's a long one, isn't it? So I'm Australian, I was born in a small country town in the middle of nowhere, called Armadale, it's about midway between Sydney and Brisbane, about 800 kilometers from both, about 200 kilometers inland, and moved to Sydney when I was fairly young. Now I've spent my entire childhood moving house to house, city to city. So the idea of stability, I suppose, is not something that I ever really had as a child. I'm not saying this is a bad thing. I don't, I had as good as childhood as any, but it's, I love moving, I love new experiences and that's definitely one of the, I think drivers for me in, when I talk about agility, this idea that the world changes around you. I think that a lot of that early childhood just, disruption, has actually put me in a pretty good place to understand and deal with the disruption of the world and then so, well, we've got COVID and everything else right now. So obviously there is a big, there are issues right now, and disruption is the name of the game. I started my career as a techie. I was a systems administrator in Solara Systems, then a programmer, and then a business intelligence data warehousing person. So I've done a lot of that sort of tech space. And, but you mentioned like the Business Agility Institute and this is the organisation I work now, but probably have to go back to 2008 when, I've been using agile, capital A agile, Scrum and XP, primarily a little bit of FDD in a data warehousing business intelligence space. And in 2008, I got promoted to be an executive in the Australian Public Service. And this was, I think, my first exposure to like, before that I'd run teams, I'd run projects, I knew how to do stuff. And like being a first level leader or project manager, it's, everything is personal. I don't need process, I don't need all those things that make organisations work or not work as the case may be, because when you've got seven people reporting to you, like that's a personal form of management. So when I became a director, this was, I think, my first exposure into just how different the world was when, well the world of business was. And, I'll be blunt, I wasn't a good director. I got the job because I knew what to do. I knew how to, like, I could communicate in the interview how to like, build this whole of governments program, and that isn't enough. I had this assumption that because I was good at X, I would be good at being a leader of X and that's not the case. And so I actually, there's a concept called the Peter principle, being promoted to your level of incompetence. And that was me. I, it's, that's literally, I didn't know what I was doing, and of course, no one likes to admit to themselves that they're a fraud. It took my boss at the time to tell me that I was arrogant, because, and, and that actually hurt because, it's like, I don't see myself as arrogant, it's not part of my mental model of myself. And so, that push, that sort of sharp jab at my ego, at my sense of self was enough to go, hang on, well, actually, maybe I need to look at what it means to be a leader, what it means to create that kind of skillset, and I had this idea at the time that this thing that I'd been doing back as a techie called agile, maybe that might help me with, help me solve the problems I was facing as an executive – coordination, collaboration, not amongst seven people, but amongst like five, six different government agencies where we're trying to build this whole of government program and long story short, it worked. And this was sort of my first ‘aha moment' around what we sort of now would call, or what I would now call business agility, though definitely what I was doing back in 2008 was very, a far cry from what I would think of as good business agility. It was more like agile business, but that's what sort of set me up for the last, almost 15 years of my career and helping and advocating for creating organisations that are customer centric with employee engagement, engaged people, that idea of, we can be better if we have, take these values and these principles that we hold so dear in a technology space and we make that possible, we make that tangible in a business context. So it's a bit rambly, but that's kind of the journey that got me to where I am. Ula Ojiaku Not to me at all. I find it fascinating, you know, hearing people's stories and journeys. Now, there's something you said about, you know, you, weren't a good director, you knew how to do the work, but you just didn't know, or you weren't so good at the leadership aspects and then you had a wake up moment when your boss told you, you were coming off as arrogant. Looking back now and knowing what you now know, in hindsight, what do you think where the behaviours you were displaying that whilst it wasn't showing up to you then, but you now know could be misconstrued as arrogance? Evan Leybourn So let me take one step. I will answer your question, but I want to take it one step before that, because I've come to learn that this is a systemic problem. So the first thing, I shouldn't have been given that job, right. Now, do I do a good job? Eventually, yes, and I grew into it, and I'm not saying you need to be an expert in the job before you get it. Learning on the job is a big part of it, but we as a society, see that management is innate. It's something that you have, or you don't, and that's completely wrong. You don't look at a nurse or a doctor or an engineer and think, I can do their job. No, you think if I go to university and train, I can do that job. I don't think we look at a janitor and go, I can do their job without training. And a janitor is going to receive on the job, like it might be a couple of days, but they're going to receive on the job training. There was a study by, I think it was CareerBuilder, 58% of managers receive no training. We just have this assumption that I'm looking at my boss, I can do their job better than them. And maybe you can, but better isn't the same as good. Like, if they've reached their levels in competence, yes, you could probably be better, but not good. And so I think the skills of management are, it's an entirely different skillset to what, the thing that you are managing. And so I was good at, I was Director of Business Intelligence, so I was good at business intelligence, data warehousing systems. I didn't have the skills of management, no, running a thirty-five million dollar P&L, coordinating multiple business units, building out those systems and actually designing the systems that enabled effective outcomes. And so I think, I'm going to touch on two things. The first is, people and I, definitely, should have invested in learning how the skills of management before I became a manager. Not so that you're perfect, not so that you're an expert manager before you start, because you will learn more on the job than you ever will, from anything before you, before you do that job. But I didn't, it's the, I didn't know what I didn't know. I didn't know I was a bad manager. I was completely blind to that fact. I knew that outcomes weren't happening and that I was struggling, but half the time, it's a, why won't people listen to me? Why wouldn't they do what I say? Right, which, okay, yes, definitely not servant leadership material, but I didn't even know servant leadership was a thing. Right, so that's the point. At a minimum, I should have known what it took to be a manager, the skills that were going to be required of me. I should have made some investments in building that before I took that job, which is now the second point as to, they shouldn't have given me the job. And, again, this goes to that systemic problem. I forget who like, there was like a Facebook, like, or a Reddit, like screenshot tweet, meme thing. And I saw it like six or seven years ago, and it stuck with me ever since. It was ‘God save us from confident middle-aged white men'. And I wasn't middle-aged, I was the youngest director in the public service at the time, but I definitely was confident. And for those of you not watching the video, I am white. So, the privilege and the assumption, I carried confidence into the interview, of course I can do the job, I run this team, I know how to do, like I know business intelligence and I know how to design business development systems, and it's like, sure it's a different scale, but it's the same thing. And because I came across as confident, because I thought I could do the job. I thought it was just what I was doing before, plus one, right. But it wasn't, because sure, I could do the plus one part, but that was 30% of the role. I was completely missing everything else. And so that's that other systemic problem, which I have learnt, sadly, over the last decade and a half, in terms of just, we overvalue confidence, then empathy, we overvalue confidence over skill. And I had one, I was empathetic. I didn't have, and, but I was weak at the skills, the management skills, I should have had all three, competence, confidence and empathy, but we value in interviews, as hiring managers, we interview confidence a lot more than the other two. And that is, I think the, one of the real systemic problems we have in the world, especially in tech, but just generally in the world. Ula Ojiaku Awesome. I mean, I was going to ask you, you know, what were those skills, but you've kind of summarised in terms of competence, confidence and empathy. So, well, I'm glad to hear the story had a happier ending, because you definitely changed course. So now knowing, again, what you now know, and you're speaking to Evan of 2008, what are the things, before going for that job, would you have told him to skill up in to be prepared for management? Evan Leybourn So, let me get very specific. So confidence, competence, empathy for me, those are the, so this is something that I came up with, or I don't know where this idea emerged from, it's something that I've carried with me for the better part of a decade. For me, those three attributes are my measures of success. If I can have all three, that's what can make me successful. Now in terms of, going deeper than some of the specific skills that we need, that I needed, so the first one, emotional intelligence. Now, I know that's broad and fuzzy, but there were many times, and many times since I'm not saying I'm perfect and I'm not perfect now. This last week, there have been challenges where it's like I've misobserved, and I wish I had seen that, but being able to understand when you're not hearing somebody, when they're talking to you and you're listening, but not hearing, and so the emotional intelligence to sort of read and understand that there's a gap, there's something missing between what is being said and what is being processed up there in the little grey cells. The other one that, a couple, I'll call it emergent strategy. So, this idea of the three-year plan is completely ridiculous, it's been wrong for 30 years, but we don't develop enough of the counter skill, which is being able to take an uncertain environment, where there's insufficient information and ambiguity, make a decision, but design that decision with feedback loops so that, you know the decision is probably, right, that strategic decision is probably wrong, so rather than sort of run with it for three months and then make another decision, it's designed with these feedback loops, so it's, the next decision is better because you, it's the whole strategic system is designed to create those loops. And that was a key skill that I was missing, in that, this is the government, like I was a Prince 2 Project Manager, an MSP programme manager. I knew how to build the Gantt charts, and I was also an agilest, like I've been doing Scrum for the past five years, but like Scrum at a team level and agility at a business level was not something that many people had even thought about. And so, all of the programme level strategy was not agile. Again, this is 2008, and so we had this, if I had known how to build an emergent, adaptive strategy, a lot of the challenges, the systems level challenges would have been resolved. And I could go a long time, but I'll give you one more. So, I'm going to say communication, but not in the way that I think many people think about it. It's not about like conveying ideas or conveying messages, but it is that empathetic communication. It goes with that emotional intelligence and so forth, but it's the ability to communicate a vision, the ability to communicate an idea, and intent, not just the ability to communicate a fact or a requirement, like those are important too, but I could do those, but I had a large teams of teams across, not all of them reported to me, this was a whole government program. So there were people who reported to the program, but their bosses were in a completely different company, government department to me. And so I needed to learn how to align all of these people towards a common vision, a common goal beyond just a here's your requirements, here's the Gantt chart for the program. Please execute on this 1, 2, 3, 4, 5, right, which, sure, they did, but it's, they would, what's the saying? I think it was Deming, give someone a measurable target and they will destroy the company in order to make it. And you give them these, it's like, they will do like what that Gantt chart says, even if the world changes around them and it's the wrong thing to do, and we know, we've learned a lot better as a world, the idea of program level agility is pretty standard now, but 2008, it definitely, wasn't definitely not in government, definitely not in Australia. So, if I had been able to communicate intent and vision and get them aligned to that vision, and not just aligned to a Gantt chart, we would have been a lot more successful, we'd have a lot more buy-in, a lot more engagement. So, there's more, a lot more, but those would be, I think, some of the three that I would say really, really learn before you get the job. Ula Ojiaku Well, thanks for that. I'd like to just dive in a bit more, because you said something about the designing, you would have benefited if you knew how to design, build and adapt, that adaptive emerging strategy. How do you do that now? What's the process for doing this? Evan Leybourn So let me jump to the present. So, I run the Business Agility Institute. We're a fiercely independent advocacy and research organisation. We've been around for about four years, we don't do consulting, we're funded by our members primarily. Now, one of the very first publications that we put together was something called The Domains of Business Agility. It's not a framework, it doesn't tell you how to do it, it's not like Scrum or SAFe or Beyond Budgeting. Actually, Beyond Budgeting is not quite, if Bjarte heard me call Beyond Budgeting a framework, I'd be in trouble. It's, I think of it, I call it the ‘don't forget' model, because if you're going to change an organisation, these are the domains that you can't forget. The customers at the centre. Around that I would call the relationships, the workforce, your external partners, your vendors and contractors and suppliers, and your Board of Directors, because they represent ownership of the business. Around that are the nine, what I think of as ‘what's domains', right? These are the things that you need to focus on, right, there's leadership domains, individual domains, and so forth. One of them is strategic agility, otherwise known as adaptive strategy or emergent strategy. Now, one of the reasons that is one of the core domains of business agility and has been since 2018, I think, when we first published this, is because this is one of the fundamental capabilities for an organisation to not survive, but to thrive in uncertainty. Now, there are different approaches and, like, there's a whole bunch of different frameworks and approaches to BS, like four quadrant matrixes and tools and canvases. I'm not going to go to any of that, because A, all the tools are fine, right. So, find the one that works for you, Google will be your friend there, but what I want to do is, however, just look at what the characteristics of all those tools, what do they have in common? And I mean, I do that by really telling a little bit of a story. We, one of the things that we run is the Business Agility Conference in New York. It did run every March in New York city until 2020, well actually it ran in 2020. I know the exact date COVID was declared a pandemic because I was literally onstage, because I had to tell our delegates that this was now officially a pandemic, and if you needed to leave early to get flights and so forth, because we had delegates from Denmark and Switzerland, then please feel free to leave and all that kind of thing. Now, this isn't about the conference, but it's about what was happening before the conference. So you had this emergent problem, COVID-19, starting in China, hitting Italy, and I think it was like February 28 or March 1st, thereabouts, the first case hit in America, and it was California, I think it was Orange County, it was the first case. And what happened was we started to see companies change. Now, I describe it, well, sorry, these aren't my words, I'm stealing this from a comic I saw on Facebook at the time, we saw companies responding and companies reacting. Now, this is the difference between strategic agility and non strategic agility. So what was happening, so the first company pulled out from the conference, travel ban, our people can't attend. Within a week we'd lost about 50% of our delegates, right. Now, remember all we know at this point, this isn't the COVID of today, right? All we knew was there was a disease, it was more contagious than the flu, it was deadlier than the flu and it had hit America, right. We didn't know much more than that. We certainly didn't imagine it would be two years later and we're still dealing with it. I remember thinking at the time it's like, all right, we'll have a plan for like September, we'll do something in September, we'll be fine by then, and a famous last words. But companies had to make a decision. Every company didn't have a choice, you were forced to make a decision. Now, the decisions were, like, do I go to a conference or not? Right. Do I ban travel for my employees? Do we work from home? But that decision came later, but there was a first decision to make and, you know what, there's no, there was no difference between companies, those companies that responded and reacted made the first decision the same, right. It's what came next, right. Those companies that were reacting, because every day there was something new that came up, a new piece of information, more infections, a new city, new guidance from the World Health Organisation or the CDC, and companies had to make decisions every single day. And those that were reacting, took the information of the day and made the decision. Those that were responding, took the decision they made yesterday, the new information, looked at the pathway that was emerging, that's that emergent strategy out of it and made the next decision. And so those strategic decisions that they were making as an organisation were built on the ones that came before, rather than discreet decision after decision after decision after decision. And so what ended up happening is you had those companies who were able to build a coherent strategy on insufficient information that grew and adapted and emerged as new information emerged, were better able to respond to the pandemic than those that were chaotically making decisions. And you could see that in something as simple as how quickly they could start working from home, or how quickly they made the decision to work from home, because those that responded, they had this thread of strategy, and so they were able to make the decision to work from home much faster, and then they were able to execute on that much faster. Whereas those that were not, did not. And I think of this as going to the agile gym, or business agility gym, no company was prepared for the pandemic. No company had a strategy paper of, if there's a worldwide pandemic, these are the things that we're going to do. But those companies that have practiced emergent strategy, right, in their product, in how they engage with the marketplace, they'd sort of, they'd taken concepts like lean startup and adopted some of those practices into their organisation. Those who had been to the agile gym, they knew how to respond. They weren't prepared for the scale of pandemic, no one had done emergent strategy at that scale, but they knew, they had the muscle memory, they knew how to do it, and so they just scaled up and operated in that new context. And it's like literally going to the gym, it's, if I build up my muscles, I mean, I definitely don't go to the gym enough, but if I did, right, I could lift more weights. So if a friend goes, hey mate, can you help me move a fridge, right, I'm able to do that because I have the capabilities in my body to do that. If I don't go to the gym, which I don't, not enough, right, and my mate goes, hey, can you help me move a fridge? It's like, I can help, but I'm not going to be that much help. It's, I'll stop it from tilting, right. I'm not going to be the lifter, right. So, the capabilities of that business agility enabled that emergent strategy or the responsiveness during a pandemic, even though no one was prepared for it. And that's kind of really what I see as organisations as they adjust to this new world. Ula Ojiaku Now you have this book, actually you've authored a couple of books at the very least, you know, there's #noprojects – A Culture of Continuous Value and Directing the Agile Organisation: A Lean Approach to Business Management Which one would you want us to discuss? Evan Leybourn So #noprojects is the most recent book, Directing the Agile Organisation is definitely based on my experience, it's drawing upon that experience back in 2008, I started writing it in 2009. It is out of date, the ideas that are in that book are out of date, I wouldn't suggest anyone reads it unless you're more interested in history. There are ideas, so sometimes I'll talk about the difference between business agility and agile business, where business agility is definitely, it's creating this space where things can happen properly through values and culture and practices and processes. But also it's very human, it's very focused on the outcomes, whereas agile business is more, how do we apply Scrum to marketing teams? And so my first book is unfortunately much more agile business than business agility. Ula Ojiaku Okay, so let's go to #noprojects then. There is a quote in a review of the book that says, OK, the metrics by which we have historically defined success are no longer applicable. We need to re-examine how value is delivered in the new economy. What does that mean, what do you mean by that? Evan Leybourn So, the reason I wrote the #noprojects book, and this predates the Institute. So, this is back when I was a consultant. I've run a transformation programme for a large multinational organisation and their project management process was overwhelming. Everything was a project, the way they structured their organisation was that the doers were all contractors or vendors, every employee was a Project Manager. And so what ended up happening was they've got this project management process and it would take, I'm not exaggerating nine months, 300 and something signatures to start a project, even if that project was only like six weeks long. There were cases where the project management cost was seven to eight times the cost of the actual execution. Now that's an extreme case, certainly, and not all were that ratio, but that was kind of the culture of the organisation, and they were doing it to try and manage risk and ensure outcomes, and there's a whole bunch of logical fallacies and business fallacies in that, but that's another matter altogether, but what was happening is they were like, I'm going to focus in on one issue. I said there were many, but one issue was they valued output over outcome. They valued getting a specific piece of work, a work package completed to their desired expectations and they valued that more than the value that that work would produce. And I've seen this in my career for decades, where you'd run a project, again, I used to be a Project Manager, I'm going back like Prince2, you've got this benefits realisation phase at the end of the project. The Project Manager's gone, the project team is gone, the project sponsor is still around, but they're onto whatever's next. Half the time benefits realisation fell to the responsibility of finance to go, okay, did we actually get the value out of that project? And half the time they never did it, in fact more than half the time they never actually did it. It was just a yes, tick. And for those of you who have written business cases, the benefits that you define in the business cases are ridiculous half the time, they pluck it from the air, it's this bloody assumption that, hey, if we do this, it'll be better. I've seen business cases where it's like, we will save $10 million for this organisation by making like page reloads, half a second faster. So every employee will get three minutes back in their day, three minutes times how many employees, times how average salary equals $10 million. It's like how are you going to use that three minutes in some productive way? Is that actually a benefit or are you just trying to upgrade your system, and you're trying to convince finance that they need to let go of the purse strings so that you can do something that you want to do. So if we actually care about the value of things, then we should be structuring the work, not around the outcome, sorry, not around the output, but around the value, we should be incrementally measuring value, we should be measuring the outcome on a regular basis. Agile, we should be delivering frequently, measuring the value, and if we're not achieving the value that we're expecting, well, that's a business decision, right. What do we do with that piece of information? And sometimes it may be continue, because we need to do this, other times it may be, is there a better way to do this? And once you're locked into that traditional project plan, then sure, you might be agile inside the project plan, you might have sprints and Scrum and dev ops and all that kind of stuff, but if you can't change the business rationale as quickly as you can change the technology like the sprint backlog, then what's the point? Ula Ojiaku So you mentioned something and I know that some of the listeners or viewers might be wondering what's business outcome versus output? Can you define that? Evan Leybourn So, there is a definition in the book, which I wrote like six years ago. So I'm going to paraphrase because I don't remember exactly the words that I wrote, but an output is the thing, the product, the tangible elements of what is created, right. In writing a book, the output is the book. In this podcast, the output is the recording, the podcast that we're doing right now, the outcome and the impact is what we want to achieve from it. So, the output of the podcast is we have a recording, but if no one listens to it, then why? The outcome is that, well, the ultimate outcome is changing hearts and minds. Well, at least that's why I'm here. We want to create some kind of change or movements in, well in your case with your listeners, in the case of the book, the readers, we want to create a new capability, a new way of looking at the world, a new way of doing things. And so the outcome is, hopefully measurable, but not always. But it is that goal, that intent. Ula Ojiaku Exactly. So, I mean, for me, outcomes are like, what they find valuable, it's either you're solving and helping them solve a problem or putting them in a position, you know, to get to achieve some gains. Now let's just, are there any other books you might want to recommend to the audience, that have impacted you or influenced you? Evan Leybourn Yep. So I'm going to recommend three books. Two are very old books. So the first book is Deming, or actually anything by Deming, but Out of the Crisis is probably the best one, the first one, otherwise The New Economics. Deming is coming out of lean and manufacturing and the Japanese miracle, but he might've been writing in the eighties, seventies, but it's as agile as it gets, right. His 14 points for managers reads like something that would emerge from the Agile Manifesto, right. So I definitely love, I will go to Deming quite regularly in terms of just great concepts and the articulation of it. The other book that I recommend for the idea, I have to admit it's a bit of a hard read, is The Goal by Eliyahu Goldratt. The Theory of Constraints, and if you Google Evan's Theory of Agile Constraints, and I think we're almost out of time, so I don't really have time to talk about it, but it's the Theory of Constraints, both in a practical sense as to how you actually optimise a process, but it also applies when you're looking at it from a holistic metaphorical standpoint, because I like to say, there is a constraint to agility in your organisation. You're only as agile as your least agile function, and it's not it IT software anymore, it's some other part of your business. You might have a sprint that can create a potentially shippable product increment every two weeks, but if it takes you three months to get a hiring ticket, or nine months get a budget change approved or six weeks to, until the next project control board, you're not, your agility is not measured in weeks. Your agility is still measured in months. Yeah. So Theory of Constraints, the book's a bit hard to read, it's definitely dated, but the concept is so powerful. Evan Leybourn So the last one that I'm going to recommend is, Sooner Safer Happier by Jon Smart. It's a relatively recent book. I, it's the book I've read most recently, which is partly why it's on the top of my mind. It is a very powerful, it really touches to the human sense of agility. It's in the title - Sooner Safer Happier, sooner is a technical value, right. Safer, happier, right? These are more than that, these are human values, these are human benefits. I know I said three, but I'm just going to add a fourth, one more for the road. It comes to what I was talking about early in terms of my own experiences as a leader. And the book didn't exist at the time, but Dare to Lead by Brené Brown. Growth mindset is a bit of a buzzword these days, and there are definitely more mindsets than just growth and fixed. There are different kinds of mindsets that we hold, but just as a way of getting people to understand that you don't have to have all the answers, that you don't have to be right. So the reason I was arrogant, I was called arrogant by my boss at the time was because I didn't have a growth mindset. I didn't know I was wrong, or I didn't know what I didn't know. And it took some poking to make myself realise that I need to open up and I needed to be willing to learn because I didn't have all the answers. And the assumption that as a manager, as a leader, you're meant to have all the answers is a very toxic, cultural, systemic problem. So I think Brené Brown and the growth mindset work Dare to Lead is such a powerful concept that the more we can get people sort of internalising it, the better. Ula Ojiaku So thank you for that. How can the audience engage with you? Where can they find you? Evan Leybourn Yep. So, LinkedIn is probably the easiest way. I'm just Evan Leybourn, I think I'm the only Evan Leybourn on the planet, so I should be fairly easy to find. Otherwise, look at businessagility.institute We have a very comprehensive library of case studies and references, research that we've published, the models, like the domains that we have a new behavioural model that's coming out fairly soon, and you can always reach me through the Business Agility Institute as well. Ula Ojiaku Okay. And for like leaders and organisations that want to engage with the Business Agility Institute, would there be any, are there any options for them, with respect to that? Evan Leybourn So individuals can become individual members, it's 50 bucks a year, that's our COVID pricing. We cut it by 50%, at the beginning of COVID, because a lot of people are losing their jobs and we wanted to make it possible, easier for them to maintain as members. That gives you access to like, full access to everything. We publish books as well, so you can actually download full eBooks of the ones that we've published, and also obviously supports us and helps us grow and helps us keep doing more. We are however primarily funded by our corporate members, so it's what we call journey companies, those companies who are on the journey to business agility. So TD bank and DBS bank, for example, are two of our members, Telstra in Australia. So there is value in corporate membership and I'm not going to do a sales pitch if you are, if you want to know more, reach out to me and I'll definitely give you the sales pitch. Ula Ojiaku Awesome. Well, thank you so much. These will be in the show notes, and I want to say thank you so much, Evan, for making the time for this conversation. I definitely learned a lot and it was a pleasure having you here. Evan Leybourn Thank you. I really appreciate being here. That's all we have for now. Thanks for listening. If you liked this show, do subscribe at www.agileinnovationleaders.com or your favourite podcast provider. Also share with friends and do leave a review on iTunes. This would help others find this show. I'd also love to hear from you, so please drop me an email at ula@agileinnovationleaders.com Take care and God bless!
EP90–5° Business Agility Report (2022) con las HormigasEn este segundo episodio del año 2023, nuevamente nos centramos en un reporte que nos muestra el estado de la agilidad. Esta vez es el 5° Business Agility Report, correspondiente al año 2022.Participan: Dore Peña, Heileen Goodson, Arturo Robles Maloof, Antonio Gallardo Burgos y Rodrigo Burgos Noceti, todas hormigas de nuestro hormiguero ágil.Cabe mencionar que las opiniones expresadas en este programa son responsabilidad de cada hormiga (y a veces ni de ella misma :-D).Temas y Citas:Al inicio debatimos sobre el carácter y la interpretabilidad del reporte. El reporte habla de resultados comerciales, pero con una alta mirada de elementos cualitativos en desmedro de datos cuantitativos generales.Una explicación sobre el Business Agility Institute, de modo de poder entender su reporte, dada su propia definición de Business Agility (5 dominios y 80 capacidades). A pesar de esto, sí creemos que el reporte permite extraer valor para nuestros oyentes.Desafío: “Resistencia al Cambio” — Notas de las hormigas: La gente no se resiste al cambio, sino que se resiste a lo que desconoce — Arturo. Nuestro esquema educativo histórico, choca con la agilidad — Heileen. Los cambios atropellan a las personas — Heileen. No es una resistencia al cambio, es la respuesta natural pero diferente según su propia historia y valores de las personas — Antonio.Desafío: “Liderazgo Inadecuado” — Notas de las hormigas: La responsabilidad de la transformación no se puede delegar a los Agile Coaches — Antonio. No se trata de decir que los managers sean malos, sino que la literatura heredada nos hace transmitir información contradictoria respecto a la nueva forma que estamos aprendiendo — Antonio; Recomendamos escuchar el episodio EP61 — Liderazgo Situacional con Heileen Goodson — Antonio; El mejor Agilista es el que ayuda a que su negocio cumpla con sus objetivos — Antonio.Desafío: “Practicas y Procedimientos inadecuados” — Notas de las hormigas: Las mismas recomendaciones del reporte son super válidas — Arturo; Conoce tu proceso, o procedimiento, alguien lo puso alguna vez ahi por alguna razón: analiza sus motivos (El Porqué); y luego puedes hacer mejoras — Arturo. El implementar prácticas mecánicamente y al pie de la letra sin entendimiento amplio tiende a generar desperdicios — Yohan.Desafío: “Empleados no comprometidos y falta de personal especializado” — Notas de las hormigas: No es solo contratar Scrum Masters ni Agile Coach, la organización debe brindar un soporte para continuar con su mejora continua, su plan de desarrollo y evaluaciones respecto a nivel de impacto — Antonio; Es necesario transformar/ intervenir también las areas de Personas (RRHH, Capital Humano, o como se le llame)— Yohan;Desafío: “Brecha Negocio-Tecnología” — Lo hemos tocado varias veces en el podcast.Desafío “Procesos de Financiación Rígidos” — Notas de las Hormigas: Recomendamos escuchar EP86 — [EDGE] Lean Value Tree con Jonathan Silva y las Hormigas — Rodrigo; Los procesos de presupuestación de las organizaciones suelen ser procesos complejísimos — Yohan; El tema de financiación debe ser un tema también para los encargados de productos; y no solo de finanzas — Heileen; Un proceso de portafolio estático es para organizaciones con roles inmaduros / un proceso de portafolio flexible requiere de roles con mucha madurez — Heileen; ¿Quien es el mejor agilista? pues es el que ayude a los resultados de la organización — Arturo; Si como Agilista NO ayudo a los resultados de negocio la organización va a tener problemas financieros y no nos podrá mantener como empleados, así de simple — Arturo; El tema financiero no es algo muy conocido para los Agilistas es un tema a desarrollar — Arturo; Afrontémoslo este tema no es tan sencillo — Arturo;Más allá del reporte: Para posicionarnos en el punto financiero reflexionemos respecto a una posible pregunta a los Responsables de Negocio o Producto: Si les decimos “tienes financiamiento por solo 6 meses para tu equipo, y desde ahí en adelante, tu producto (o lo que sea que liberes) debe ser capaz financiar a tu producto”…. ¿Cuántos equipos se cerrarían?Consejo de las Hormigas: “Entender la agilidad en el End-to-End requiere tiempo”Consejo de las Hormigas: “No se pierdan el próximo evento ‘Agile en Chile 2023', 10 y 11 de Mayo 2023, y así conocer experiencias que pueden inspirar a nuestras organizaciones”.Consejo de las Hormigas: “Vale la pena que revisen este reporte, véanlo de una forma critica, vean el porqué de cada una de las recomendaciones, aun cuando no te apliquen directamente a vuestra situación, y con este ejercicio puedes quizá encontrar tus propias respuestas.”Consejo de las Hormigas: “La Agilidad no sirve de nada si lo sigues al pie de la letra, y si no le sumas tu pensamiento critico; si no te pones a cuestionar, con levantar datos para determinar cómo lo estás haciendo y cómo ir mejorando. Agile require del pensamiento crítico”.Relacionando el episodio con el Manifiesto Agile: [Principio 1°] “Nuestra mayor prioridad es satisfacer al cliente mediante la entrega temprana y continua de software con valor” & [Principio 12°] “A intervalos regulares el equipo reflexiona sobre cómo ser más efectivo para a continuación ajustar y perfeccionar su comportamiento en consecuencia”¡Gracias por ser parte de la comunidad de Hormigas Agilistas y comencemos!.Recordatorio: Nuestro querido amigo Juan Banda, de Agile Alliance, nos recuerda que este próximo 10 y 11 de Mayo se realizará el evento “Agile en Chile 2023”. Más información en: https://www.agilealliance.org/agileenchile2023/. Nos alegra que nuestra hormiga Heileen Goodson sea parte del staff de presentadoras de este evento “Agile en Chile 2023”. ¡Felicitaciones Heileen!.#HormigasAgilistas #QueVivaLaAgilidad #Agile #EstadoDeLaAgilidad #BusinessAgilityReport #BusinessAgility
The Inspirational insights podcast is about leading the shift into the future by seeing through diverse perspectives, in relation to what the world of business and beyond needs now in order to regain adaptive agility. This episode features the art of cultivating transformations with author Jardena London. Jardena is a consultant (the good kind), author, speaker and CEO of Rosetta Agile. She has spent the last 30 years finding ways to transform organizations so that our souls can flourish, while our financials thrive. Her book “Cultivating Transformations: A Leader's Guide to Connecting the Soulful and Practical”, supports this mission by drawing a straight line between the processes we use, the way we feel, and the results we get so we nourish our souls while producing thriving financial outcomes.Find her on LinkedIn at https://www.linkedin.com/in/jardena/ or her website at https://www.JardenaLondon.comSubscribe to the Emergence magazine published by the Business Agility Institute. Discount code: DawnaContact or Follow Dawna on any one of these channels:Linkedin: https://www.linkedin.com/in/dawnahjones/Twitter: EPDawna_JonesInstagram: https://www.instagram.com/insightful_dawna/Navigating Uncertainty Newsletter: https://dawnajones.substack.com/Medium: @dawnajonesWebsite: dawnajones.comThanks to Mark Romero Music for the intro track, Alignment.Support this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. Hosted on Acast. See acast.com/privacy for more information.
Superpowers School Podcast - Productivity Future Of Work, Motivation, Entrepreneurs, Agile, Creative
In each episode, Paddy deep dives into a new human Superpower and practical advice on how you can apply it immediately. ⚡️ Essential Guide to Achieving Business Agility Business agility is an increasingly important concept in today's rapidly changing business environment. With the need to rapidly adapt to new challenges, organizations need to be able to respond quickly and efficiently to changing market conditions. Business agility provides the capacity to rapidly adjust to the environment and maintain a competitive edge. It is a key factor in ensuring the success of any business. In this guide, we will explore what business agility is, how it can be measured, and how to use it to your advantage. Evan Leybourn (Founder & CEO Business Agility Institute) "Serving the next-generation of companies to thrive with uncertainty" Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organizations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today's unpredictable markets. His experience while holding senior leadership and board positions in both private industry and government has driven his work in business agility and he regularly speaks on these topics at local and international industry conferences. As well as leading the Business Agility Institute, Evan is also the author of Directing the Agile Organization (2012) and #noprojects; a culture of continuous value (2018).
Organizational Agility is what every C-Suite in the world is hoping to achieve. They want to respond to change faster, make decisions faster, remove blockers faster and provide world-class solutions for their customers while doing it. In this episode of Unlocking Agile, Bobby sits down with Evan Leybourn, founder of the Business Agility Institute, and talks about the latest in the Business Agility space including the recently released 5 domains of Business Agility.
I spoke with Evan again at the Business Agility Conference 2022. Evan is the founder of the Business Agility Institute, runs the Business Agility Conference. We speak about the evolution of the conference into a hybrid event. We also talk about the research that they have engaged in regarding the 86 behaviours of Agile organizations. I always love talking with Evan and this conversation was no different. Enjoy - Bob Payne
I speak with Pete Behrens at the Business Agility Institute conference 2022. We discuss his approach to growing Agile Leaders and his Agile Leadership Journey program. I have been following his work for years and really enjoyed this conversation. Enjoy Bob Payne
SPaMCAST 728 features a discussion with Anjali Leon and Nadezhda Belousova. We discussed their new model, Product Leadership Stances. One of my takeaways was how powerful the model was in helping to develop an understanding of product leadership and then highlighting gaps in how the role is practiced in organizations. Anjali and Nadezhda's Bios! Anjali Leon is an Agility, Product, and Professional Coach, Collaboration Facilitator, and Trusted Strategic Advisor. Through her boutique coaching and consulting practice, PPL Coach, She brings her years of experience in technology, leadership, and Agile to help her clients adapt, innovate, and thrive in the new-normal business environment - where the meaning of ‘winning' is quickly being redefined as integrating better business outcomes and our collective well-being. You can experience Anjali's authentic head, hearts and hands approach to product, people, and personal leadership through one of her unique value-driven and values-based coaching programs, workshops, and training. Anjali is an accredited trainer through ICAgile and ProKanban, is a trained co-active coach and is a committed lifelong learner. She is recognized as an inspiring speaker, conference organizer, and community leader. She is co-creator of Product Leadership Stances™, co-founder of HitRefresh – a resilience-building practice, founder of Empowering South Florida Women in Agile, and member of the advisory board for ProKanban.org. Anjali's Profile linkedin.com/in/anjali-leon Website ppl-coach.com (Company) Twitter thepplcoach4U awakencoach AnjaliLeon Nadezhda Belousova is an Integral Master Coach™ and an independent Enterprise Business Agility Strategist who deeply cares about high-performing scalable businesses with human-centric approach and sustainability at heart. She brings a combination of psychology, multiple professional coaching approaches (ORSC, Solution-Focused coaching, Clean Language, etc.), years of extensive hands-on consulting experience in various industries, and a can-do-all mindset. Nadezhda sees organizations holistically as living systems and enables them to unleash their potential – to evolve, to re-invent themselves, to thrive. She runs a boutique organizational coaching and management consulting practice serving her clients worldwide from Berlin, Germany. Nadezhda is a mentor, speaker and a passionate contributor to a number of professional communities (European Organizational Design Forum, Agile Alliance, Business Agility Institute, etc.). LinkedIn https://www.linkedin.com/in/nadezhdabelousova Product Leadership Website: https://www.productleadershipstances.com/ Re-read Saturday News This week we re-read Chapter 1 of Extraordinarily Badass Agile Coaching: The Journey from Beginner to Mastery and Beyond (Amazon Associate Link). Chapter 1, Introduction to Badassery in Agile Coaching, is an overview of the book including thoughts on how to read it and a whole lot more. This Week: Week 2: Introduction to Badassery in Agile Coaching - https://bit.ly/3hcEPMs Previous Weeks: Week 1: Logistics and Forewords - https://bit.ly/3zoAYlx A quick advertisement: Controlling work entry requires preparation and knowledge building to establish a path to control work entry (magic wands are normally not available), which is why Jeremy Willets and I have developed a work entry workshop. Interested? Please email us at tcagley@tomcagley.com or willetsjm@gmail.com Next SPaMCAST In the SPaMCAST 729 let's go back to basics and discuss why it is a rotten idea to have a functional product owner and a technical product owner. Tony Timbol will also bring his “To Tell A Story” column to the podcast.
Personal agility is a project inspired by agile philosophy and adapted to how you lead your life. Authors and coaches Maria and Peter talk about the experience people have had working with Personal Agility, and how one simple question opens up reflection, focus and action.Maria Matarelli is an Executive Agile Coach, Consultant to the Fortune 100, and an international best-selling author. Maria and her team consult businesses to reach breakthrough results by applying Agile methodologies from startups reaching $35 Million-dollar valuations to streamlining Millions in cost savings for Billion-dollar organizations. Maria is the founder and President of Formula Ink and co-founder of the Agile Marketing Academy and Personal Agility Institute.Peter B. Stevens is an Executive, Coach, Author, and Certified Scrum Trainer. He most recently served as Chief Agility Officer at Vivior AG, the Swiss digital health startup, and is co-founder of Agile-Executives.org, Personal Agility Institute, and World Agility Forum. He is an instrument-rated pilot, speaks 4 languages, and lives in Zurich, Switzerland with his family and 3 cats.Their book is being published by the Business Agility Institute which also publishes the high-quality Emergence magazine. Subscribe and use the code Dawna to receive 10% off.Personal Agility release date is November 1st, 2022.Contact or Follow Dawna on any one of these channels:Linkedin: https://www.linkedin.com/in/dawnahjones/Twitter: EPDawna_JonesInstagram: https://www.instagram.com/insightful_dawna/Navigating Uncertainty Newsletter: https://dawnajones.substack.com/Thanks to Mark Romero Music for the intro track, Alignment.Support this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. Hosted on Acast. See acast.com/privacy for more information.
Welcome to the Living Room Conversations by LIVEsciences! We have seen the catalytic power of conversations in the work that we do, as well as the impact that it brings to our world. Our Living Room is a space for us to connect, to explore thoughts and learnings, in a relaxed and very human way. Through this channel, we look forward to an engaging dialogue and resonance with our guests, and bring a breath of fresh air to the space we occupy in this virtual world. To our listeners and followers, we hope to create an opportunity to candidly eavesdrop and chime in to one of the many interesting conversations around the space of teal, agile and the future of work. Our guest, Evan Leybourn, ss the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organisations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today's unpredictable markets. Stay tuned for our next Living Room Conversations.
“Business agility is about finding the constraints in the system” - Evan Leybourn, Business Agility Institute founder.Where do most teams and departments in an organization encounter constraints? They encounter it in management, the budgeting process driven by finance and the performance management process driven by HR. When management and finance are about control, teams are constrained and the organization cannot be adaptive. E.g. no (or not enough) budget to hire the people when they need it, get the equipment and supplies in time, have the flexibility to try things out, etc. In this podcast series, we explore with Bjarte Bogsnes how going beyond the budgeting constraints helps an organization achieve business agility. Though this journey isn't for the faint of heart, companies like Tesla and Equinor (formerly StatOil) are doing this today - and are being very successful at it.
“Business agility is about finding the constraints in the system” - Evan Leybourn, Business Agility Institute founder.Where do most teams and departments in an organization encounter constraints? They encounter it in management, the budgeting process driven by finance and the performance management process driven by HR. When management and finance are about control, teams are constrained and the organization cannot be adaptive. E.g. no (or not enough) budget to hire the people when they need it, get the equipment and supplies in time, have the flexibility to try things out, etc. In this podcast, we explore with Bjarte Bogsnes how going beyond the budgeting constraints helps an organization achieve business agility. Though this journey isn't for the faint of heart, companies like Tesla and Equinor (formerly StatOil) are doing this today - and are being very successful at it.
Agile began in software but has evolved to impact every part of the business. Now business agility is seen as a way for organizations not just to create better products but also to run more effectively overall — regardless of what comes their way. Our guests discuss the evolution to business agility as we see it today. Jason Novack is the global lead of the Accenture Business Agility practice (formerly Accenture | SolutionsIQ), and Evan Leybourn is the founder and CEO of the Business Agility Institute. They share what they are seeing in the world both from a business perspective (a greater interest in bringing agility into governance and portfolio management) and a human perspective. As Leybourn puts it, “We spend more time working than any other part of our life … If work isn't one of the best parts of our life, that's a waste of human potential.” Accenture's William Rowden hosts.
Agile software development practices and methodologies have been around for a while and have indeed become mainstream. In particular Scrum and its many variants. In this episode I talk to Raj Heda, who helps organisations roll out agile methodologies. I was interested to find out, why "Agile" has become so successful, and what it is organisations need to look out for when they roll it out. I also wrote a brief blog post on Medium on the subject: https://medium.com/@pweschmidt/is-agile-still-agile-a13b20230bc There is plenty of material on agile methodologies out there. But here are a few pointers, some of which were also mentioned in the interviewAgile Manifesto https://agilemanifesto.org Scrum https://www.scrum.org Scaled Agile Framework (SAFe) https://www.scaledagileframework.com Kanban https://businessmap.io/kanban-resources/getting-started/what-is-kanban What is Lean? https://theleanway.net/what-is-lean Toyota Just in Time manufacturing https://www.rcbi.org/updates/lean-manufacturing-made-toyota-the-success-story-it-is-today/ John Kotter: 8 steps to lead change https://www.kotterinc.com/8-step-process-for-leading-change/ Simon Sinek: empathy and perspective https://github.com/dwyl/leadership/issues/4 Business Agility Institute: https://businessagility.institute Digital AI (publisher of the State of Agile annual survey): https://digital.ai (go to Resources in the nav bar and select State of Agile)Support the Show.Thank you for listening and your ongoing support. It means the world to us! Support the show on Patreon https://www.patreon.com/codeforthought Get in touch: Email mailto:code4thought@proton.me UK RSE Slack (ukrse.slack.com): @code4thought or @piddie US RSE Slack (usrse.slack.com): @Peter Schmidt Mastadon: https://fosstodon.org/@code4thought or @code4thought@fosstodon.org LinkedIn: https://www.linkedin.com/in/pweschmidt/ (personal Profile)LinkedIn: https://www.linkedin.com/company/codeforthought/ (Code for Thought Profile) This podcast is licensed under the Creative Commons Licence: https://creativecommons.org/licenses/by-sa/4.0/
On the new episode of Leadership at the edge, the Institute of Leadership & Management's CEO, John Mark Williams, joined by business agility expert and CEO of the Business Agility Institute, Evan Leybourn, explore the challenges and opportunities of business agility in the current climate, adopting agile behaviours to cope with the new ways of working, and the shape and direction of organisational agility in the future. --- Send in a voice message: https://anchor.fm/leadership-at-the-edge/message
We're joined today by guest Ahmed Sidky to explore what it looks like to bring inquiry and a human-centric focus into your leadership. Ahmed is the Head of Business Agility at Riot Games, President of the International Constitorium for Agile and Co-founder of the Business Agility Institute. He's also known as Dr. Agile, and is a well known international thought leader on business agility, helping business leaders achieve sustainable agility. Finally, he is the co-author of the book Becoming Agile in an Imperfect World.
Adam Kahane is a Director of Reos Partners, an international social enterprise that helps people move forward together on their most important and intractable issues. In this conversation with Dawna Jones, they explore the great mystery and methods for working with people who do not like each other. Adam's is a leading organizer, designer, and facilitator of processes through which business, government, and civil society leaders can work together to address such challenges. They talk love, justice, and more while referencing Adam's latest book Facilitating Breakthroughs. His previous book, Solving Tough Problems, is referenced by Nelson Mandela as “This breakthrough book addresses the central challenge of our time: finding a way to work together to solve the problems we have created.”www.reospartners.com/adamkahaneThis episode contains a discount code for a subscription to the Business Agility Institute's premier magazine, Emergence. Go to www.businessagility.institute and plug in Dawna to receive the discount. Intro music by Mark Romero MusicSupport this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. See acast.com/privacy for privacy and opt-out information.
In this episode of the Inspirational Insights podcast, we are joined by WhatIF Foods CEO Chris Langwallner! Chris discusses how to create a regenerative business by taking sustainability to the next level: energizing and empowering farmers with insurance crops helps to diversify the food we consume and how we consume them. Thinking globally and acting locally can have huge impacts on how small businesses are working to regenerate hope for the future. Chris also talks about expanding your reach while still taking care of your employees. Human connection is key!Chris offers:The key to converting from linear thinking about how business gets done to a system-wide impact view.How he prioritizes his time given the demands.Why community relations are critical for everyone, including the business, to succeed.Chris is a serial entrepreneur with expertise in starting up companies worldwide. His expertise and unique perspective explain why he has bitten of the challenge of running a regenerative company in the food sector.This episode includes a discount code for the Business Agility Institute's Emergence magazine by using DAWNA.Intro music courtesy of Mark Romero Music.Contact Dawna Jones atT: EPDawna_JonesLI: https://www.linkedin.com/in/dawnahjones/Instagram: https://instagram.com/insightful_dawna/Support this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. See acast.com/privacy for privacy and opt-out information.
VUCA: Volatility, uncertainty, complexity and ambiguity are the conditions of today's leadership environment. Nick Horney, author of recently published VUCA Master: Developing Leadership Agility Fitness for the New World of Work (2021) and special guest Dr. Kozhi Makai talk about:The value of a shared language when working with VUCA conditionsAnticipating change as an outlook on lifeThe pillars of fitness agility in working with VUCA conditionsThe origins and applicability of VUCA to the boardroom nowThe practical application of being VUCA fit as a leaderDr. Horney founded Agility Consulting in 2001 and has been recognized for innovations in organizational and leadership agility, including The AGILE Model®, VUCA Masters™, Leadership Agility Fitness™, After Action Agility™ and Talent Portfolio Agility™. He also sits on the editorial board for the Business Agility Institute. Special guest Dr. Kozhi Makai came to the US from Zambia, acquired his doctorate, then joined the US military. He is a VUCA master in every way. Combine Kozhi's real-world experience with Nick Horney's depth of experience in organizational dynamics and leadership agility and it all becomes real and doable at a time when advancing executive skills for VUCA conditions are essential. The production of this episode is supported by the Business Agility Institute. Subscribe to the Emergence magazine and get a 10% discount using the code DAWNA. That's me! Please share, comment and rate the Inspirational Insights podcast on iTunes, Spotify and your usual platform. Intro music by Mark Romero MusicFind Dawna Jones on Medium: https://medium.com/@dawnajones | LinkedIn: https://www.linkedin.com/in/dawnahjones/ | Instagram: https://www.instagram.com/insightful_dawna/Support this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. See acast.com/privacy for privacy and opt-out information.
Two CEOs, both serial entrepreneurs and global citizens, of two different companies, jump on this episode of the Inspirational Insights podcast, to share what they have learned developing tech solutions to improve decision-making. Meeting for the first time, Soushiant Zanganehpour referred to as Soush, from SWAE, and Kelly Max, from SOLVV, share their pivots, insights, and experience. Each is guided by a different focus but the same goal. How do we upgrade democracy? Soushiant from SWAE and Kelly from SOLVV share their respective experiences in mitigating bias, using data, inviting trust, and engaging users. Tune in for an entertaining discussion on how apps can support social advancement at the personal, company, and governance levels. At the 8-minute mark, Kelly refers to the DACH market which is shorthand for Germany (D), Austria (A), and Switzerland (CH).Kelly Max mentioned a SOLVV social podcast that offers perspectives on making democracy work. That link is here: https://solvv.com/solvv/how-to-start-a-revolution-to-make-democracy-work-for-the-21st-centuryAnd another Solvv introducing the SOLVV Social Podcasting: https://solvv.com/solvv/what-is-solvvTwo more links to SOLVVS Medium articles further explain the concept:A New Way To Podcasting: https://solvv.medium.com/a-new-way-to-podcast-introducing-solvvs-on-demand-social-podcasting-app-59e672e4c288What is Social Podcasting: https://solvv.medium.com/what-is-social-podcasting-71e130d568a6This episode is supported by the Business Agility Institute. Subscribe to Emergence magazine and use the discount code in the episode to get a 10% discount.Intro music by Mark Romero MusicSupport this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. See acast.com/privacy for privacy and opt-out information.
In this episode of the Inspirational Insights podcast, Dawna Jones is joined by Tim Gieseke to discuss regenerative agriculture and restoring environmental values. Food, fiber, and feed contribute as much value as air and water, and Tim is working to change these perspectives. Land management is changing with generational shifts. We talk about environmental roles and the challenges of soil regeneration. Moving forward has its challenges, but business agility is possible in agriculture!Tim Gieseke has followed a life and career path around agriculture and environmental issues. He returned to the farm he grew up on and began farming part-time in 1996. He started with row crops and recently converted to a regenerative rotational grazing system. Since 1996 he has also earned an MS in environmental sciences, and worked as a local conservationist, federal farm policy analyst, and owns a consulting business. He also authored three books that cover the spectrum of ecological economics, ecosystem service market development, and shared governance for sustainable working landscapes. He is currently working with a network of a dozen professionals to design an online natural capital accounting system; which he sees as the future foundation to manage and value our landscapes. Episode sponsored by the Business Agility Institute's Emergence magazine. Music by Mark Romero MusicSupport this show http://supporter.acast.com/insight-to-action-inspirational-insights-podcast. See acast.com/privacy for privacy and opt-out information.
Business agility represents the continuous and purposeful change you make to deliver more value to your customers and gain a competitive edge. Very often, we use frameworks that guide how to be more agile. The list of frameworks is endless and full of acronyms, like SCRUM, XP, SaFe, and many more. It can be tempting to select a framework that looks good and start using it. However, there are downsides to that approach. In today's podcast, I speak with Evan Leybourn, Co-founder and CEO of the Business Agility Institute. We talk about why agility can increase revenues, improve team performance, and retain employees. Evan shares the approach you should take to define what agility means to your organization and balance that with the various frameworks available to you.
“Business agility is a set of organizational capabilities, behaviors, and ways of working that afford your business the freedom, flexibility, and resilience to achieve its purpose, no matter what the future brings." Evan Leybourn is the founder and CEO of Business Agility Institute. In this episode, Evan shared about the current maturity of agile adoption and how agile has matured over the years by looking at 3 different agility categories, including business agility. Evan then explained further what business agility means, and his interesting story of why he started the Business Agility Institute. He then explained in-depth the concept of business agility domains, a model comprising 12 different interacting domains across four dimensions centred around the customer. We then discussed his theory of agile constraints and Evan shared his insights on why he thinks Agile and DevOps transformations are currently hitting diminishing returns and how we should address it by continuously finding the constraint to solve. Evan also touched on and shared about the recent Business Agility Institute research finding on why many agile organizations unconsciously fail to embed and support Diversity, Equality, and Inclusion (DEI) within the organizations. Listen out for: Career Journey - [00:04:56] Current Maturity of Agile Adoption - [00:09:24] Business Agility - [00:16:57] Business Agility Institute - [00:21:15] Agile & DEI - [00:27:45] Business Agility Domains - [00:30:59] Theory of Agile Constraints - [00:40:28] 3 Tech Lead Wisdom - [00:46:45] _____ Evan Leybourn's Bio Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support next-generation organisations: Companies that are agile, innovative and dynamic - perfectly designed to thrive in today's unpredictable markets. As well as leading the Business Agility Institute, Evan is also the author of Directing the Agile Organisation (2012) and #noprojects: A Culture of Continuous Value (2018). Follow Evan: Website – https://businessagility.institute/ LinkedIn – https://www.linkedin.com/in/evanleybourn/ Twitter – https://twitter.com/eleybourn Our Sponsor Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags by visiting https://techleadjournal.dev/shop. Like this episode? Subscribe on your favorite podcast app and submit your feedback. Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Pledge your support by becoming a patron. For more info about the episode (including quotes and transcript), visit techleadjournal.dev/episodes/46.
In this episode I have a pleasure to talk with my first guest in this podcast Evan Leybourn the founder and CEO of the Business Agility Institute. We talked about how to work with communities, what aspects are important in modern organizations, and how business agility is needed to help you be ready to whatever future brings.
Evan Leybourn is the founder and CEO of the Business Agility Institute, an international membership body to both champion and support the next generation of organizations. He joins us to discuss the key findings from this year’s Business Agility Report, their annual flagship research study revealing where organizations around the globe are in their business agility journey. Interestingly, this year’s survey responses were collected in the time period preceding and through the first few months of the COVID-19 pandemic, providing a unique view into the impact of a global disruption while it was happening. “Those companies that drop the ball now and don’t start making a difference to their agility, when the next crisis comes - and there will be another crisis - they’re going to be at square one. And those who keep it going, they’re the ones who will not only survive but thrive.” Accenture | SolutionsIQ’s Alalia Lundy hosts. Download 2020 Business Agility Report Become a member of the Business Agility Institute: businessagility.institute/join/ Accenture | SolutionsIQ is a founding member of the Business Agility Institute. The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: www.agileamped.com Connect with us on social media! Instagram: www.instagram.com/agileamped/ LinkedIn: www.linkedin.com/company/solutionsiq/
Bruce Nix is the Director of Business Agility at Vaco Memphis, a talent and solutions firm. He shares with us a wonderful example of agility: pairing up people impacted by the pandemic with non-profits in need of their talent. Listen to this case study that began with two people taking action and hear Nix’s recommendations for organizations as they to emerge from a crisis. Accenture | SolutionsIQ’s Alalia Lundy hosts. Read case study on Business Agility Institute’s website. The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: https://www.solutionsiq.com/podcast/ Connect with us on social media!Instagram: www.instagram.com/agileamped/LinkedIn: www.linkedin.com/company/solutionsiq/
Jardena London’s mission is to help organizations become healthy, productive and fun. She is founder of Souls@Work, a movement to help bring soul back into the workplace. She explains to us the concept of Structural Agility and how it can help businesses achieve true agility and survive the challenges posed by the changing environment. Accenture | SolutionsIQ’s Alalia Lundy hosts. Read London’s paper on Business Agility Institute’s website: https://businessagility.institute/learn/structural-agility-using-structure-to-enable-the-flow-of-value/ The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: www.agileamped.com Connect with us on social media!Instagram: www.instagram.com/agileamped/LinkedIn: www.linkedin.com/company/solutionsiq/
In this episode we talk to Evan Leybourn, founder of the Business Agility Institute. We talk about Business Agility. What does it mean? How does it help organizations? What are pitfalls? And why do certain organizations do better during COVID-19 then others?
Joe Krebs speaks with Evan Leybourn about the characteristics of business agility versus agile in business and the challenges organizations face aiming for more business agility. He is the founder of the research group and member based organization called “Business Agility Institute” and the organizer of the business agility conference. which shares insights from the research with their members.
Evan Leybourn is the founder of the research group and member based organization called "Business Agility Institute". He is also one of the organizers of the business agility conference which shares insights from the research with their members. He was also instrumental in the creation of the business agility track for ICAgile, the first of its kind in the world. In this episode we speak about the characteristics of business agility versus agile in business and the challenges organizations face aiming for more business agility.
Even Leybourn is the founder of the Business Agility Institute: https://businessagility.institute The 2020 NYC business agility conference: https://businessagility.institute/attend/business-agility-conference-11-12-march-2020-new-york-city/ Dunbar’s Number: https://en.wikipedia.org/wiki/Dunbar%27s_number
Even Leybourn is the founder of the Business Agility Institute: https://businessagility.institute The 2020 NYC business agility conference: https://businessagility.institute/attend/business-agility-conference-11-12-march-2020-new-york-city/
Even Leybourn is the founder of the Business Agility Institute: https://businessagility.institute The 2020 NYC business agility conference: https://businessagility.institute/attend/business-agility-conference-11-12-march-2020-new-york-city/
Even Leybourn is the founder of the Business Agility Institute: https://businessagility.institute The 2020 NYC business agility conference: https://businessagility.institute/attend/business-agility-conference-11-12-march-2020-new-york-city/ Jim the Rookie Morris: https://www.speakers.com/Speaker/Jim-The-Rookie-Morris-speaker-biography
I talk to Evan Leybourn of the Business Agility Institute about business agility, leadership, governance, and the continuing evolution of the Change Manager.
Even Leybourn is the founder of the Business Agility Institute: https://businessagility.institute The 2020 NYC business agility conference: https://businessagility.institute/attend/business-agility-conference-11-12-march-2020-new-york-city/
SPaMCAST 580 features our interview with Bill Fox. Bill and I discussed his new book The Future of the Workplace - https://amzn.to/2Q8z9Df. Bill has compiled a huge amount of wisdom from his amazing interviews that translated into his new book. Bill and I spent time in this interview exploring the journey to the new book and Bill’s philosophies. Our discussion highlights the benefits of a deep humanist view of leadership. Bill’s Bio Bill Fox is an author, speaker, and consultant who helps build forward-thinking and human-centered workplace cultures. Bill leads a growing global conversation at Exploring Forward Thinking Workplaces (forwardthinkingworkplaces.com) with 75+ pioneering business and thought leaders. His work will help you discover new pathways, make better decisions, and be a forward thinking leader. He is the author of The Future of the Workplace (Apress, October 2019), the Be a Workplace of the Future NOW Series, and 5 Minutes to Process Improvement Success. Learn more about Bill at billfox.co and visit https://forwardthinkingworkplaces.com/creating-a-forward-thinking-workplace-culture/ All of Bill's Books can be found at https://billfox.co/my-books/ Business Agility Conference Dates: March 11-12, 2020 Location: New York City, 117 West 46th Street What drives you to sign up and go to a conference? Great speakers, workshops, and networking opportunities? Do I have a conference for you! The Business Agility Conference is an intense 2-day event focusing on the future of business, focusing on customer centricity, employee engagement, organization design, product innovation, and next-gen leadership. The Business Agility Institute is bringing together some of the greatest speakers and practitioners of business agility to share their experiences and the benefits their organizations have gained from exploring new and agile practices. This year’s speakers include current and prior executives from Zappos, Amazon, Pacific Life Insurance, Scrum Alliance, the Chair of the Board of CHOICE, as well as thought-leaders from Menlo Innovations, Freddie Mac, and AgilityHealth. URL: http://bit.ly/2SmOJMS Use the special code “spamcast” to get a 20% discount! Re-Read Saturday News In this week’s installment of our re-read of Thinking, Fast and Slow we review Chapter 34 which highlights a number of critical ideas that are germane in today’s environment. Kahneman begins the chapter with the statement that classic economists’ beliefs and preferences are reality bound. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It’s time to get reading! The current installment of Re-read Saturday is: Week 34: Frames and Reality - http://bit.ly/2rV26ZZ Or start at the beginning Week 1: Logistics and Introduction – http://bit.ly/2UL4D6h Remember we are in the process of choosing the next book in the Re-Read Saturday feature. We have approximately six weeks left in the reading of Thinking Fast and Slow. We have four books that have been suggested (two I have not read, but should). Please vote for your two favorites in the poll below: https://tcagley.wordpress.com/2020/01/04/thinking-fast-and-slow-by-daniel-kahneman-re-read-week-34-chapter-34-frames-and-reality/#more-11223 Next SPaMCAST SPaMCAST 581 is a special show featuring a discussion on whether most agile transformations have provided teams with the technical skills to be successful with agile. Kim Pries, the Software Sensei, Jeremy Berriault, QA Corner, and I had a wide-ranging discussion covering learning and both personal and management responsibility.
SPaMCAST 579 features our essay on fear-driven agile hybrids. Most hybridization issues stem from techniques that conflict with the framework and/or agile principles due to clashes with culture or lack of knowledge. Blindly making changes will never reflect what the environment’s context demands. Expecting to get good results by randomly changing how you work won’t be effective. We will also have a visit from Jeremy Berriault from QA Corner. Jeremy and I talked about frameworks and what should happen if the framework is not helping. Contact Jeremy at https://www.berriaultandassociates.com/ Email: Jeremy.Berriault@Berriaultandassociates.com Business Agility Conference Dates: March 11-12, 2020 Location: New York City, 117 West 46th Street The Business Agility Conference is an intense 2-day event focusing on the future of business, focusing on customer centricity, employee engagement, organization design, product innovation, and next-gen leadership. The Business Agility Institute is bringing together some of the greatest speakers and practitioners of business agility to share their experiences and the benefits their organizations have gained from exploring new and agile practices. This year’s speakers include current and prior executives from Zappos, Amazon, Pacific Life Insurance, Scrum Alliance, the Chair of the Board of CHOICE, as well as thought-leaders from Menlo Innovations, Freddie Mac, and AgilityHealth. URL: http://bit.ly/2SmOJMS Use the special code “spamcast” to get a 20% discount! Re-Read Saturday News In this week’s installment of our re-read of Thinking, Fast and Slow we talk about reversals. Taking related decisions separately allows the decision-maker to use factors that are unrelated to the decision. This allows System 1 Thinking and bias to creep into the process. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It’s time to get reading! The current installment of Re-read Saturday is: Week 33: Reversals - http://bit.ly/363hrqe Remember we are in the process of choosing the next book in the Re-Read Saturday feature. We have approximately seven weeks left in the reading of Thinking Fast and Slow. We have four books that have been suggested (two I have not read, but should). Please vote for your two favorites in the poll below: Next SPaMCAST SPaMCAST 580 will feature our interview with Bill Fox. Bill and I discussed his new book Forward Thinking Workplace - https://amzn.to/2Q8z9Df. Bill has compiled a huge amount of wisdom from his amazing interviews with leaders and thought leaders. Our discussion highlights the benefits of a deep humanist view of leadership.
SPaMCAST 578 features our interview with Evan Leybourn. Evan and I discussed HR Guilds and news from the Business Agility Institute. Evan last visited the podcast on SPaMCAST 478 as the Business Agility Institute was just being formed. Two years later it is going strong and helping change how business is done. Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next generation of organizations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today’s unpredictable markets. The BAI connects leaders across industries and regions to share their experiences and insights with each other. The flagship event, the Business Agility Conference will run in New York March on 11 and 12, 2020. Evan is also the author of Directing the Agile Organisation and #noprojects: A Culture of Continuous Value. Business Agility Institute: http://businessagility.institute/ HR Guild - https://businessagility.institute/hr-guild/ BAI Members - https://businessagility.institute/join/individual-membership/?level=1 Business Agility Conference Dates: March 11-12, 2020 Location: New York City, 117 West 46th Street The Business Agility Conference is an intense 2-day event focusing on the future of business, focusing on customer centricity, employee engagement, organization design, product innovation, and next-gen leadership. We are bringing together some of the greatest speakers and practitioners of business agility to share their experiences and the benefits their organizations have gained from exploring new and agile practices. This year’s speakers include current and prior executives from Zappos, Amazon, Pacific Life Insurance, and Scrum Alliance, the Chair of the Board of CHOICE, as well as thought-leaders from Menlo Innovations, Freddie Mac, and AgilityHealth. URL: http://bit.ly/2SmOJMS Special Discount For SPaMCAST Listeners: spamcast - 20% discount Re-Read Saturday News In this week’s installment of our re-read of Thinking, Fast and Slow we talk about keeping score! Mental accounts and keeping score impact the decisions that we make. Keeping score and the potential for regret support the status quo and fosters resistance to change. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It’s time to get reading! The current installment of Re-read Saturday is: Week 32: Keeping Score - http://bit.ly/3941Atp Next SPaMCAST SPaMCAST 579 will feature our essay on fear-driven agile hybrids. Most hybridization issues stem from techniques that conflict with the framework and/or agile principles due to clashes with culture or lack of knowledge. Let’s explore why when context demands, the right techniques can be used to augment the framework. We will also have a visit from Jeremy Berriault from QA Corner.
SPaMCAST 577 features our essay on approaches to backlog prioritization. Today we will share some background and a simple approach because sometimes a straightforward approach will fit the bill! Also this week, Susan Parente joins the cast with an installment of her Not a Scrumdamentalist column. Susan discusses agile myths. Re-Read Saturday News In this week’s installment of our re-read of Thinking, Fast and Slow we talk about risk policies. The concept of risk policies dovetails quite nicely with our discussion of story and portfolio prioritization. Remember, if you do not have a favorite, dog-eared copy of Thinking, Fast and Slow, please buy a copy. Using the links in this blog entry helps support the blog and its alter-ego, The Software Process and Measurement Cast. Buy a copy on Amazon, It’s time to get reading! The current installment of Re-read Saturday: Week 31: Chapter 31: Risk Policies - http://bit.ly/2RWEqin Next SPaMCAST SPaMCAST 578 features the return of Evan Leybourn. Evan and I discussed HR Guilds and news from the Business Agility Institute.
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website. What is Business Agility? In a time where it seems that every company wants to adopt Agile, there’s also the dark side of Agile: the belief that it only affects “people in the IT department”. That could not be further from the truth. In this episode, we have Evan Leybourn sharing what Business Agility is about, and why it matters for your organization. About Evan Leybourn Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champion and support the next-generation of organisations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today’s unpredictable markets. His experience while holding senior leadership and board positions in both private industry and government has driven his work in business agility and he regularly speaks on these topics at local and international industry conferences. As well as leading the Business Agility Institute, Evan is also the author of Directing the Agile Organisation (2012) and #noprojects; a culture of continuous value (2018). You can link with Evan Leybourn on LinkedIn and connect with Evan Leybourn on Twitter.
Como as organizações de diferentes regiões do mundo estão observando suas transformações de agilidade de negócios? Quais são os indicadores preditivos observados nas organizações que relatam maior agilidade de negócios? Quais os principais benefícios e desafios ao longo da jornada? Nossos executivos da Accenture | SolutionsIQ Andrea Pinto, Daniel de Amaral, Fabio Branquinho e Luciana Miranda reservaram alguns minutos, durante o Agile Brazil 2019, para uma breve conversa sobre os pontos de destaque do Relatório Business Agility 2019, publicado pelo Business Agility Institute. Você encontra o Relatório de Business Agility 2019 em português através do link https://br.solutionsiq.com/wp-content/uploads/sites/4/2019/09/Relatorio-Business-Agility-2019.pdf O podcast Agile Amped é a voz da comunidade ágil impulsionada por histórias fascinantes, pessoas apaixonadas e ideias inovadoras. Juntos, estamos acelerando o impacto do business agility. Podcast library: www.agileamped.com/br Conecte-se conosco através de nossas redes sociais! BR LinkedIn: linkedin.com/showcase/accenture-solutionsiq-brasil US Twitter: twitter.com/AgileAmped Facebook: facebook.com/agileamped Instagram: instagram.com/agileamped
In today’s episode I interview Bart Weaver, Charlie Kennedy, and Brian Link - founders of the Business Agility Midwest conference to be held in Columbus, Ohio, Nov 5 & 6, 2019. Below are the timestamps for the subjects covered as well as links to the conference web site and to the monthly Meetup in Columbus, OH. Access the conference web site directly for any comments or questions, https://businessagilitymidwest.com/, or you can contact me at https://www.ctrchg.com/contact/ timestamp (start) notes 00:00 Conference promo 01:18 intros: Gary, Charlie, Bart, Brian 03:51 Experience in delivering product and reaching goals has led them to Business Agility being the best method. 04:28 Definition: What’s Agility? What’s Business Agility? 05:38 Many definitions for Business Agility. 06:27 Team prioritizes customer’s problems and delivers against those problems. Team = Technology + EVERYONE necessary to build the solution. 07:28 Build a product team focused on solving the business problem first... “Design Thinking” 08:54 Cooperation at 3 levels: Portfolio/Middle Management/Product Teams. Traditional silos need to be drawn in to the team. 11:03 Uniqueness of this conference & The Business Agility Institute - function and format. 16:11 Brett Buchanan - Product Management workshop day 2 16:34 Keynote Speakers/how Executives benefit/practical workshops 18:45 Pre-conference Flow Academy: Fin Goulding/Hadyn Shaughnessy November 4 & 5 21:15 Cultural Issues, Organizational Development, Team Safety, Senior Stakeholder Buy-in 24:32 Agile Practitioners, Human Resources, Marketing 25:31 Product Owner & Product Management 26:18 Non-IT Practitioners, Manufacturing, and Business Agility 28:26 Conference website, signing up, schedule, speakers, etc. 29:35 Women In Agile, 1/2 day session Nov 5 31:20 sign up, comments, questions - go to https://businessagilitymidwest.com/ 33:40 Join the Meetup! https://www.meetup.com/Columbus-Business-Agility/ In line with Business Agility and dealing with complex situations, you can download my free e-book MINDSET – 5 SIMPLE WAYS TO LOOK AT COMPLEX PROBLEMS and learn how to find a simple vantage point from which you can resolve challenges. Your feedback is important. Choose from the following options: place a review in iTunes, click on “leave a comment” below, send any comments along with your name and the show number to support@ctrchg.com or call us at 614-388-8917 and leave a message including your name, the podcast number and podcast title. Listen to future episodes for our reply.
Welcome to the Deep Dive into Agile Marketing! This podcast series is produced by the Business Agility Institute and hosted by John Cass. In this first episode, John interviews Alan Belniak. Alan shares his experience drawing from a decade of B2B tech companies and describes himself as an all-in consumer and practitioner of social media, content marketing, and online community activity to help create, enhance, and truly connect a business to prospects or customers.Don't miss this exciting first episode from the Deep Dive into Agile Marketing!
Sandy Mamoli is an Agile consultant and coach with a focus on organizational culture and leadership. She is also a former Olympian, an international keynote speaker and author of “Creating Great Teams – How Self-Selection Lets People Excel”. Sandy sat down to explain holacracy, which is a way to create a truly self-organizing organization, and shares examples of the method in action. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. businessagility.institute/ Accenture | SolutionsIQ’s Ryn Melberg hosts. Reach our guest: Email: Sandy@nomad8.com Twitter: @smamol LinkedIn: www.linkedin.com/in/sandymamoli/ The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: www.agileamped.com Connect with us on social media! Twitter: twitter.com/AgileAmped Facebook: www.facebook.com/agileamped Instagram: www.instagram.com/agileamped/
What makes for an impactful customer experience? How does your brand differentiate itself? If you’re a large enterprise like Oracle, you have people like Roland Smart, author of “The Agile Marketer: Turning Customer Experience Into Your Competitive Advantage” on staff architecting customer journeys using Agile methods and mindsets. “It’s my strong belief that Agile will become a competitive advantage for marketers,” says Smart, who is also the VP of Corporate Marketing at Oracle. “It acknowledges the reality that we’re living in an environment today where things are moving too quickly to predict the future. So, no amount of analysis is going to lead to in a one-year marketing plan that is going to be recognizable in six months.” Your best bet is combining Agile, innovative marketing and the “peak-end rule”: customers tend to average out their feeling about a brand based on their all-time best experience (“peak”) and their last experience (“end”). Accenture | SolutionsIQ’s Adam Mattis hosts. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. businessagility.institute/ Mentioned in this podcast: - Oracle Next podcast - blogs.oracle.com/oraclenext-podcast-v2 - Peak-end rule en.wikipedia.org/wiki/Peak%E2%80%93end_rule - Buy The Agile Marketer - www.wiley.com/en-us/The+Agile+Ma…ge-p-9781119223009
A man who is ready to ‘flex’ at a moment’s notice and whose expertise in being ‘agile’ has brought him to us is the founder of the Business Agility Institute, Evan Leybourne. Evan’s business is based around the development …
Business Agility Institute founder Evan Leybourn shares results from the 2018 Business Agility report at Agile2018. Connect with Evan on Twitter: @Eleybourn Download the Business Agility Report (2018). Add your voice to this report: Take the Business Agility Survey for 2019's report here. Follow @AgileToolkit. Visit LitheSpeed.com to help your organization embrace Business Agility. Transcript: Evan Leybourn ‑ Agile2018 Announcer: The Agile Toolkit. [music] Bob Payne: I'm your host, Bob Payne. I'm here with Evan Leybourn from Australia. Evan, you're ahead of the Business Agility Institute, and you guys just released the Business Agility report today, you're at Agile 2018. I was leafing through it. There's a lot of great infographics and information behind those infographics. Do you want to just talk about how you went about getting the report? Then, maybe we can talk about some of the interesting results. Evan Leybourn: Thanks, Bob. It's great to talk to you again. I absolutely love being on this podcast. I think it's my third time now. [laughs] Bob: Is it third already? Evan: Third already. Bob: [laughs] Evan: Third already. We put together the reports over the last couple of months based on the feedback we had from our members. A lot of people were asking for evidence. There's a lot of hearsay. There's a lot of anecdotes about business agility, and they wanted more proof. How does it work? Why does it work? Who does it work for? We went out, and we started sourcing information. We put out a survey. We'll share the link with your listeners in the text below the podcast. We got some fantastic insights which, I'll be honest, not many surprises. Most of the anecdotes that we hear, the data has borne it out, so that's actually pretty fantastic. Bob: If not surprising, what are some of the important insights that folks were questioning and that now has been borne out in the data? Evan: [laughs] We can probably narrow it down. I'll give you the really simple ones. The larger the company is, the less agile it is. I don't think that's a surprise to anybody at all. Bob: [laughs] Evan: Now, we have the data to show just how much more agile a small company is. In fact, we're doing some additional research now in terms of company thresholds, the size of organizations, and the operating model that's required for agility at those sizes. 15 to 50, 50 to 150, how do those sizes interface with agility, the practices, and the principles behind that? We know that agile organizations work differently. We know there are benefits, but how does size... If I'm 5‑person organization, then how I do agility is has to be different if I'm a 5,000‑person organization. We want to be able to outline that this generic information about X, Y, and Z, this is how it's specifically tailored to every size. Industries' wise, financial services, information technology and consulting, the top three industries who are adopting business agility right now. Both in terms of the quantity of organizations doing it as well as the maturity or the fluency that those organizations have. That's not really a surprise. We know from personal experience that banking and finance, every bank is trying to... Bob: Huge competitive pressures with dust cycles. Evan: FinTech eating their breakfast as they say. IT companies, Agile emerging technology and software. It's natural for these organizations to expand beyond the IT early, certainly earlier than other organizations. Consulting was a bit of a surprise. I wasn't expecting them in the top three. In fact they're number one to be precise. Now, cynical Evan thinks that, "Well, maybe the consulting organizations are just sort of..." Bob: Self‑reporting a little higher. [laughs] Evan: Self‑reporting a little higher because they're trying to say, "Hey, look how great we are." Less cynical Evan actually there's some logic behind it because consultants do need to be at the bleeding edge of business. If they're going to be transforming the client organizations, they've already got to be there. It does make sense that a lot of these consultancies are pushing the boundaries as much as they can. I think that's a natural behavior. Bob: Did you get any breakout that was aggregated against those different industries? Were different moods of business agility? Evan: No. Bob: Was it really customer pitted or service or...? Evan: We did slice and dice. We had some data scientists look at this information for us. They're the ones who provide a lot of the insights. We wanted to make sure that we were doing it meaningfully, specifically meaningfully. When we looked at the data, whether we sliced it at the company size, whether we sliced it by industry, not by industry, by company size or by high fluency, if we remove just the high fluency run the ones who are 9s and 10s, the outliers. Even if we normalize for who's reporting, whether it's the CEO reporting or an individual contributor because there was a difference. Even after all the slicing, those three industry still came out as 1, 2 and 3 so no matter how we sliced the data. It was pretty consistent actually. In fact, I mentioned that contributors, that was one of the few surprises that we got. Anecdotally, I assumed that the C‑Suite would over‑report and the individual contributors would under‑report maturity or fluency in business agility. We actually found that, because we had multiple respondents from the same company, in a single organization we thought they'd be different, but they were actually within 0.5 of a point from each other. Bob: That's probably... Evan: It's statistically... Bob: ...insignificant. Evan: ...insignificant. Now, there is a trend. Yes, the CEO is 0.5 higher than the individual contributors and line managers and senior leaders. Senior executives fall on that trend line, but it's quite negligible. The big surprise was we invited external consultants to assess the maturity, the business agility, fluency of their client organizations. They were about 15 percent lower on average. Bob: The client organizations. Evan: Yes. When the external parties assessed them, they assessed them 15 points lower. 1.5 points lower, 15 percent lower than themselves. Bob: That may make sense with your transformational model... Evan: It could. Bob: ...as well, because I can't really help unless I'm in some aspects better at it than the organization. Evan: Yeah, it's interesting. We need to do some further investigation as to why that's the case. My gut feeling is that there's probably two main reasons. The first being the rose‑colored glasses that happen within an organization. You see the transformation, you see you're making change, and it looks a little bit better, but the people from the outside are comparing you against... Bob: Other people. Evan: ...other people who are better. As an outsider, what you rate as a five, I rate as a three, just because I'm seeing that's a five over there. The inverse is also true. Bob: We probably have different north stars that we're measuring against. Evan: That's it. Maybe someone who's outside doesn't see a lot of the good. They're dealing with the procurement processes, they're dealing with the contracting processes, which are painful in almost every organization. They would underreport their client organization because the business agility hasn't hit procurement yet. It's just hit how employees are being engaged. Maybe they're underreporting for that reason as well. Bob: Was the survey both public and private sector? Evan: It was actually mostly private sector. We had a small number of respondents from the public sector, two or three percent. Though that data has mostly been excluded from the report just because there wasn't enough data points to meaningfully assess that information. We're hoping that version two of this report will be able to draw the public sector view. Because we are doing the government's Agility Conference in November, I think it would be a good idea to actually maybe create a government version where we survey the government organizations before the conference and maybe put something together for them. Bob: Even if we have some objectives out of the conference, what do we want people to take away, even if it's a simple survey of, before they attend the conference, after, how much more do they know about business agility, if they're not already executing in that way. I really see, and I know we've talked about this, on the committee calls... [laughter] Bob: ...the Government Business Agility Conference. It is just the early days in many, many government agencies on the delivery side, and without delivery, you can't turn the crank on the major business outcomes. Evan: Spot on. I talk a lot about theory of constraints and the theory of...I've probably mentioned this in a previous podcast, but an organization can only be as agile as its least agile part. In business, 30 years ago, that was software, so we invent Agile. 10 years ago, that was operations, so we invent DevOps. Today, in business, it's HR, it's finance... Bob: [inaudible 10:00] . Evan: ...but government is probably still where the business was 20 years ago. In many government organizations, they're only now getting the benefits of Agile, let alone DevOps and full‑on business agility which is even in the future. That being said, we have some great stories, some great case studies in the government space around policy developments being done in using Agile, service delivery for social services being delivered using Agile mindsets and techniques around the creation of citizen‑centric approaches. Everything from budget games being done in San Jose, I think it was San Jose. If you Google, you'll find out exactly where it's being run, where they crowdsource the budget from citizens using Agile game theory. It's absolutely fantastic. Bob: I was just chatting with somebody from a government agency. We were actually talking about using the Colleague Letter of Understanding with the Morningstar as a way of creating a rather hierarchical structure, a mesh commitment structure, within that organization. There're little pockets of these ideas taking hold. Evan: We have a video from the very first business agility conference in New York in 2017. The deputy CIO of the State of Washington had adopted holacracy in the state government. I used to be a public servant, this is 10 years ago. The thought of holacracy in government was mind‑blowing. I couldn't believe they could even do that. They did and a huge success. Bob: It can get a little tricky. I don't know if the state governments are the same but federal sometimes gets tricky when you hit the unions. [laughter] Evan: Yes. In that scenario, in the institute, we're developing some position papers, some white papers on various complex topics. Incentives, motivation reward is a white paper that's being released tomorrow, in fact. By the time you listen to this, it'll already be released, and we'll share the link. One of the next white papers that we're going to put out there is business agility in a unionized environments, because a lot of our members are in united environments that's complex. Bob: We may often give entities like the bureaucratic...paint them with a bureaucratic brush, but actually another agency that we did some work in, they were partners in creating an open workspace environment for everybody. Bob: Going back to the report, some of the key findings that we did come up with, market success is one of the highest benefits of business agility, which I would actually be surprised by. Not because I don't believe that business agility brings with it financial and market success measures, but I didn't think as a community that we were there yet. I thought we had a while to go, that the benefits move on softer. Now, we have some great quotes, some great feedback from the survey respondents saying that now they have gained more customers, greater customer satisfaction, more repeat business through the adoption of business agility. The usual ones they are around, better way of working, and so forth. Bob: Retention of clients. Evan: Retention of clients, yeah. Bob: Competitive advantage. I see better ways of working, came in at 16 percent, collaboration, communication, not shocking 14, and engagement up as well. That's what we see in the VersionOne survey on the IT delivery side, that engagement goes up a lot. Evan: When we look at challenges, the top challenge, which should be of no surprise to anybody, is leadership. Leaders love them, but they can either make or break a transformation based on the culture that they help to instill in an organization. Buy‑in is number two or three in the challenges. What's the next one? That's embarrassing. I don't... Bob: Just trying to find the page right now. [laughter] Bob: Leadership, lack of buy‑in, inappropriate organizational design. Evan: Of course, old design. Sorry, I should remember that one. It's off my head. Basically, the value stream is broken. Bob: The silos. Evan: The silos. When work goes from team to team to team, every hand off adds complexity and delays. An agile organization is one where the value stream is as much as possible contained in a single cohesive team. I don't mean a small team, those teams can be big, but the ownership, the accountability is held singly from ideation to customer delivery. Companies still struggle with that, but that's changing. We're seeing that change in companies although even in government organizations. Bob: Even if you can get a decent alignment of the silos to create those, not solid line report, but dotted line to the value stream, that can go a long ways. In thinking about the market's success statistic, I actually think that makes sense because if we look at the...Again, I don't want to compare you guys, the VersionOne survey, but I'm... [crosstalk] Evan: ...is due. We've admired the VersionOne survey for years. Bob: It has been a valuable tool. Evan: It's one of the reasons we created this is to go [inaudible 15:53] . Bob: Number one is better ability to manage change. What do markets want? They want responsive goods and services. Evan: The market will evolve faster than the company. It's why startups can out‑compete a legacy large organization who's got hundred times the budget, a thousand times the market share. They're dominated and overtaken by a tiny startup because the startup is able to adapt and provide a service that the customers want as opposed to what has been delivered for the last 20 or 30 years, which maybe what the customers wanted 30 years ago, but time moves on. I know Uber and Airbnb and everything else. Those examples are trotted out every single time if someone talks about market agility or market entity. Bob: [inaudible 16:48] . [laughter] Bob: [inaudible 16:50] is running in my head. Evan: They're the obvious ones, but it doesn't matter what industry you're in. I spent the last four years living in Singapore, and every bank there had a decent revenue coming out of international remittance, sending money home. Australians, Filipinos, Indians would send money back to their home countries through the banks. Within the space of two years, the FinTechs emerged. They had better, faster, cheaper services, and the banks lost a couple of percent of their top line overnight. Bob: We get [inaudible 17:23] all the time. That's just one possible transactional character. Evan: If you put yourself in the shoes of a bank, no one's going to take away the deposit account because that's not a...Maybe I could be lying but I don't think that's a disruptable service, partly because there's no money in a deposit account. Banks make their money out of credit cards and all these transactions, and all these other things, so the FinTechs are coming in. Bob: They can be in the right market if you've got some liquid cash that you're... [crosstalk] Evan: That's certainly not where the banks are making their profit. Bob: No. Evan: The banks are looking at this going, all of the stuff they're doing that are high profit, the FinTechs can come in and do it better, faster, cheaper. All they're going to be left with is the slow, low‑profit services, like core banking. Now, they're desperately trying to become FinTechs themselves. If I'd walk into a bank 10 years ago and let's say, "Let's create an agile bank," I would've been laughed out. Now, they're coming to us saying, "How do we become an agile bank?" Bob: "How do we disrupt ourselves before someone else does?" Evan: That's it. I use banking as an example. The same is true in utilities, the same is true in healthcare, engineering. Any industry which you think is undisruptable, I guarantee you, will be disrupted within five years. Bob: We're seeing people fall off the Fortune 500 lists. Evan: 57 percent of the 1983 Fortune 500 no longer exists. Bob: Not even just off the list. Just out of existence. Evan: Some have been acquired, some have gone through merges, some have gone through divestments. They're a fraction of what they were. Others have gone bankrupt. Some have come out of bankruptcy. They're still nothing. Bob: We'll have the link to the report. Where can folks learn about the Business Agility Institute? Evan: Thanks. We'll put the links below, businessagility.institute. I love the fact that .institute is a top‑level domain. Bob: [laughs] Evan: We bought that. Bob: .institutionalized. [laughter] Evan: That's what I should be. Absolutely. Businessagility.institute, you'll find all the information. We're a membership organization. I do encourage all your listeners to join up as a member. Help support us, help support the community, and develop new and great research. The inverse is true as well. It's not just a one‑way, we'll provide you things. We want you to share your stories with us. If you have a case study, if you would like us to create a white paper on a topic, ask us. We will do our best to actually build that for the community. Bob: Thank you very much. Evan: No, thank you very much, Bob. Until next time. Bob: Until next time. Evan: [laughs] Thank you. Bob: The Agile Toolkit Podcast is brought to you by LitheSpeed. Thanks for tuning in. I hope you enjoyed today's show. If you'd like to give feedback or be on the show, you can ping me on Twitter. I am @agiletoolkit. You can also reach me at bob.payne@lithespeed.com. For more free resources, transcripts of the show and information about our services, head over to lithespeed.com. Thanks for listening. [music]
BUSINESS AGILITY: Evan Leybourn, founder of the Business Agility Institute and Conference, has been screaming into the void about Business Agility, and the void is finally screaming back. Evan is building a strong community around business agility across diverse industries, and plans to reclaim business agility from the consultants and marketing folks that keep using the buzzword. Evan sat down with Bob Payne of the Agile Toolkit podcast to discuss. How do you define Business Agility? How do we de-buzzword it? Hearing so many stories, I came to the position that we don't want a definition. In this formative stage of Business Agility around the world, whatever definition we put on it is going to limit its ability to be more things to more people, and right now I think that's more important. What we did is we actually put together a Model of Business Agility, about 60 of us working with the community on all the different domains and dimensions that make up Business Agility. I think that is a better way of visualizing the totality of what it is rather than a sound byte. Outcomes: In the context of software delivery, Agile has been only about the build for a long time and misses the mark of real outcomes for customers, stakeholders, etc... I like to talk about changing the questions. It's not about what something costs, it's about what something is worth. It's about putting the customer at the center of what you do. If your KPIs are about earning money, about revenue, you're missing the point. The intent behind why we're in business is often forgotten. An Agile organization is one that has clear measures and KPIs around why they are in business and customer intent. If you address the customer's need effectively and efficiently, and the customer likes what you're doing, and your reason for existing is sound, customers and profits will come. Traditional organizations measure the wrong thing. Agile organizations measure the business-customer outcome. That's a very clear distinction. What does Business Agility look like? I've been working with industries from banking to mining to retail to IT. Business Agility is relevant to everyone, it is the next generation of company models. We talk about matrix organizations, that's the 1980s mindset. We now that these Agile organizations, dynamic and structured in a way that teams own outcomes. In fact, in the Business Agility model, one of the key domains is structural agility, and that's incredibly important. If an organization doesn't have the right structure, it's actually going to lose its ability to be Agile. Every time there's a handoff, every time that a team is created around a function, it loses its ability to be agile. An Agile organization is one that aligns work and teams to outcomes. If you have clear organizational outcomes, broken down into achievable outcomes by teams, once you have these ideas of "We're going to change the world of work" or "We're going to get rid of diabetes," whatever your vision is, we can break that down into outcomes. You might have very tangible ones like "We want to be a great place to work" - how do you measure that? Retention, staff satisfaction.. and once we have the measures and a proper outcome profile, measures, KPIs, cadence of the measures, feedback loop.. let's create a team that fundamentally works on that outcome. Literally cross-functional. I can bring accountants, BAs, developers, and engineers, into a single team if they have the right skills to achieve that business outcome. Once you have that team, and the team is owning and accountable, I don't care what they do. The work and projects that they build are irrelevant. (That's not strictly speaking true...it's actually very important) But, at an organizational level, that's not my responsibility anymore. As an organization, it's that team who owns that outcome and that feedback cycle of continuously doing all that is necessary to achieve that business outcome. What big changes have you seen in your client base as you support more companies from a non-IT background? Where is Business Agility taking root for your clients? There's a continuous change that's occurring, the evolution of a continuous culture that has emerged around the world. This idea of continuous change, continuous feedback, continuous delivery, continuous everything. Companies that are able to work in this model are fundamentally able to be Agile, to be an Agile company. Traditional companies that have not had that mindset are being disrupted by this continuous culture and change. They are the ones who are most likely, most in need of making this transition toward business agility. So from an industry perspective, Banking and Finance is huge right now. When we do their organizational strategy and we help them define their key business outcomes, and we look at "Who are your competitors?" They don't say other banks. their competitors are Google, Apple, Alibaba. These are not even secondary competitors, these are their primary fear-based "we are terrified of these companies." Software is eating the world, and every company is becoming a digital company. There are banks out there saying we want to be a digital bank, or an agile bank. I've worked with companies, financial institutions, where the traditional functional structure of IT and Business has gone. They have gotten rid of the IT team- because all of the developers now sit in the business. So, I own a credit card function, the credit card product, and have 20 developers and BAs and testers working in my team, because technology is now the business. There's still an IT thin slice around the infrastructure, because that does tend to be common, but everything else, pass that into the business and own that in. Even if you don't fully restructure towards fully agile outcome teams, this reducing the amount of handoff, this idea of i'm a business function I shall write my requirements and pass it off to you, dear IT please build this for me, those days are gone. It is now this continuous change of value and value creation. The closer you can make those lines of communication, and it doesn't get much closer than the same team, the better. LitheSpeed is a corporate member of the Business Agility Institute. Explore the Business Agility Institute to get involved with the global community and visit lithespeed.com for Agile training & coaching.
“Everybody knows going into the budget process that people make up the numbers because they know they’re going to get cut, they’re going to get manipulated, they’re negotiating for their bonuses, so it’s already a bad document to begin with,” says Nevine White. White and Mike De Luca from Beyond Budgeting Round Table of North America sat down with us for a deep dive into Beyond Budgeting, including a definition of what it is and some history. They also walk us through two real-world examples of implementing it. De Luca says Beyond Budgeting requires a different philosophy around leadership: it needs to be very decentralized and is intended to drive decision making to the lowest appropriate level. He points out that the process of implementing Beyond Budgeting doesn’t really end since learning organizations must continue to refine and adapt. However, a lot of the heavy lifting can take anywhere from 6-18 months. Listen to find out what that entails, how to get started, how to measure and successfully transform financial planning in your organization. Leslie Morse hosts in NYC at Business Agility 2018. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. businessagility.institute/ Podcast library: www.agileamped.com Connect with us on social media: Twitter: twitter.com/AgileAmpedFacebook: www.facebook.com/agileamped Instagram: www.instagram.com/agileamped/
Why should a job interview for a role on an Agile team follow the traditional interview format with high anxiety and low level of psychological safety? How do you find people who are natural collaborators? Jason Tice, VP of business innovation at Worldwide Technology, spoke with Agile Amped about using collaborative activities, or games, during job interviews to gather feedback and assess necessary skills. Tice says creating a safe space where candidates are willing to be vulnerable is a game changer for finding the right candidates for high-performing teams. Hosted by Howard Sublett. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. Register for the Business Agility Conference in New York March 14-15, 2018 and use code solutionsiq-founding-member to save 25% off registration: businessagilityconf.com/ Find Jason Tice on Twitter: @TheAgileFactor And find our podcast host: @howardsublett Podcast library: www.agileamped.com Connect with us on social media: Twitter: twitter.com Facebook: www.facebook.com/agileamped Instagram: www.instagram.com/agileamped/
Once upon a time, Melissa Boggs worked for a company where their mission was central to everything they did. This podcast is a story about using mission, vision and values as a beacon for Agile transformation. Boggs is an agility culture and leadership coach with Agile42. As a Certified Enterprise Coach, she is fascinated with company cultures and how they inspire, or conversely demotivate, individuals to become amazing. In this episode, Boggs walks us through concrete steps for how to not only create a mission statement, but how to live and breathe the mission, vision and values every step going forward, and how to avoid the ghosts that sometimes get in the way of an Agile transformation. Our favorite quote is one that resonates with so many organizations:“They already had a mission statement, but quite literally the only person who could tell me who could tell me what it was, was the sweet lady in marketing who wrote it five years ago.” Hosted by Howard Sublett. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. Register for the Business Agility Conference in New York March 14-15 and use code solutionsiq-founding-member to save 25% off registration: www.businessagilityconf.com/ Contact Melissa Boggs via email: melissa.boggs@agile42.comOr follow her on Twitter: @HmngbirdAgilityAnd find our podcast host:@howardsublett Podcast library: www.agileamped.com Connect with us on social media: Twitter: twitter.com/AgileAmpedFacebook: www.facebook.com/agileampedInstagram: www.instagram.com/agileamped/
What do the Brazilian dance Bossa Nova and company-wide agility have in common? According to Jutta Eckstein and John Buck, both are created from a combination of different elements. While the dance is a synthesis of samba and jazz, company-wide agility can be created using the following elements: Beyond Budgeting, Open Space, Sociocracy and Agile - BOSSA nova for short. Jutta is a coach, consultant and trainer with a M.A. in Business Coaching and Change Management. John Buck is a Certified Sociocratic Organizational Consultant. Listen to how they encourage organizations to use these time-tested concepts to begin experimenting at your company to become Agile, and how sociocracy can ensure that the power structure of an organization will uphold company-wide agility, not hinder it. This episode of Agile Amped is part of a series in partnership with the Business Agility Institute. Register for the Business Agility Conference in New York March 14-15 and use code solutionsiq-founding-member to save 25% off registration:businessagilityconf.com/ To find out more about Jutta & John’s book in progress, visit: leanpub.com/bossanova Follow our guests on Twitter: @JuttaEckstein@johnabuckAnd find our podcast host:@howardsublett Podcast library: www.agileamped.com Subscribe to our newsletter: www.solutionsiq.com/agile-amped/ Submit a topic idea: www.solutionsiq.com/submit-a-topic/ Connect on Twitter: twitter.com/AgileAmpedFollow us on Facebook: www.facebook.com/agileampedFind us on Instagram: www.instagram.com/agileamped/
The Software Process and Measurement Cast 478 features our interview with Evan Leybourn. Evan is back to discuss his new venture, The Business Agility Institute. Agile is not just for software anymore! Bio Evan is the Founder and CEO of the Business Agility Institute; an international membership body to both champions and supports the next generation of organizations. Companies that are agile, innovative and dynamic - perfectly designed to thrive in today’s unpredictable markets. We connect leaders across industries and regions to share their experiences and insights with each other. Our flagship event, the Business Agility Conference will run in New York from March 14th. Evan is also the author of Directing the Agile Organisation and will soon be publishing his next book on #noprojects. Business Agility Institute: http://businessagility.institute/ Business Agility Conference: http://businessagilityconference.com/ Directing the Agile Organisation: http://amzn.to/2D7SStK Re-Read Saturday News This week we tackled Chapter 11 of Actionable Agile Metrics for Predictability: An Introduction by Daniel S. Vacanti. Chapter 11 is titled Interpreting Cycle Time Scatterplots. Visualization and patterns are a powerful way of visualizing data. Remember to buy your copy today and read along, and we will be back next week! Previous Installments Introduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Week 13: Interpreting Cycle Time Scatterplots Dead Tree Book https://www.amazon.com/gp/product/098643633X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098643633X&linkCode=as2&tag=softprocandme-20&linkId=3488b22252fbe0c99b33ea226f9dcdf5 Kindle https://www.amazon.com/gp/product/B013ZQ5TUQ/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B013ZQ5TUQ&linkCode=as2&tag=softprocandme-20&linkId=f5bdfb462b1cb570344bba7dff6e3c37 Get your copy and begin reading (or re-reading)! Advertisement The SPaMCAST 478 is sponsored by Tom Cagley & Associates. I have some very exciting news. As you know, I have spent the last ten years as part of Premios (formerly known as David Consulting Group and DCG Software Value). It is time for a change. As of January 16th, Tom Cagley & Associates begins business. Our goal is to work with organizations and teams to unlock their inherent greatness. As experienced thought leaders, we have studied a wide range of organizations to uncover what makes them the best at what they do. By delivering training, guidance, and coaching we can help make the transformation of your organization and team a success - and prove it. Lets talk! Email: tcagley@tomcagley.com Phone: 01 (440) 668-5717 Upcoming Webinars January 25, 2018 11 AM EST - 12:30 EST Agile: Leadership Required ITMPI In this webinar, you will learn about the four leadership concepts that can double the chances that your agile transformation will be effective. February 2nd, 2018 - 11:00 a.m. - 12:00 p.m. (CST) Agile Leadership for Agile Transformation or Fail! The International Institute for Software Testing Organizational change will be difficult at best without proper leadership. There are four leadership concepts that can double the chances that your agile transformation will be effective and stay that way! Register February 6, 2018 6:30 PM - 8:30 PM CST AGILE best practices for STARTUPS San Antonio Software Startup Meetup Codeup 600 Navarro St, 3rd Floor · San Antonio, TX If you are in the San Antonio area, please RSVP guys and this will help the organizers plan. I will have opening remarks on business agility and then will focus on the questions and comments from the assembly! Next SPaMCAST SPaMCAST 478 will feature our essay, “You Know it is Virtual Agile When …” Just because someone says they are agile or are doing stand-ups doesn’t mean they really have embraced agile. We will also have columns from Steve Tendon who brings his Tame The Flow: Hyper-Productive Knowledge-Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban (buy a copy here) to the cast. Also, Jon M Quigley will return with his column, Alpha and Omega of Product Development.
The Software Process and Measurement Cast 477 features our essay on silence. Silence is a powerful tool to guide conversations and mine information from the stream of consciousness that flows around us. If silence was just a tool to improve our connections with people and to improve listening, it would be worth practicing. But, silence is also a tool to peer deeper into our minds. Silence improves relaxation and helps individuals to focus. Trust me the podcast is not 30 minutes of silence! We will also have a column from Kim Pries, the Software Sensi. Kim brings us part one of his essay, Muddling Through. The essay is based on the article, “The Science of "Muddling Through" by Charles E. Lindblom. The article was originally published in 1959 but has an important message that resonates now. Gene Hughson of Form Follows Function anchors the cast. He discusses his great article, “What Makes a Monolith Monolithic?” Gene suggests that the problem with the term “monolith” is that, while it’s a powerfully evocative term, it isn’t a simple one to define. Re-Read Saturday News This week we tackled Chapter 10a of Actionable Agile Metrics for Predictability: An Introduction by Daniel S. Vacanti. Histograms are another powerful way of visualizing data Remember to buy your copy today and read along, and we will be back next week! The link: Week 12: Cycle Time Histograms Previous Installments Introduction and Game Plan Week 2: Flow, Flow Metrics, and Predictability Week 3: The Basics of Flow Metrics Week 4: An Introduction to Little’s Law Week 5: Introduction to CFDs Week 6: Workflow Metrics and CFDs Week 7: Flow Metrics and CFSs Week 8: Conservation of Flow, Part I Week 9: Conservation of Flow, Part II Week 10: Flow Debt Week 11: Introduction to Cycle Time Scatterplots Week 12: Cycle Time Histograms Dead Tree Book https://www.amazon.com/gp/product/098643633X/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=098643633X&linkCode=as2&tag=softprocandme-20&linkId=3488b22252fbe0c99b33ea226f9dcdf5 Kindle https://www.amazon.com/gp/product/B013ZQ5TUQ/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B013ZQ5TUQ&linkCode=as2&tag=softprocandme-20&linkId=f5bdfb462b1cb570344bba7dff6e3c37 Get your copy and begin reading (or re-reading)! Upcoming Webinars January 25, 2018 11 AM EST - 12:30 EST Agile: Leadership Required ITMPI In this webinar, you will learn about the four leadership concepts that can double the chances that your agile transformation will be effective. February 2nd, 2018 - 11:00 a.m. - 12:00 p.m. (CST) Agile Leadership for Agile Transformation or Fail! The International Institute for Software Testing Organizational change will be difficult at best without proper leadership. There are four leadership concepts that can double the chances that your agile transformation will be effective and stay that way! Register February 6, 2018 6:30 PM - 8:30 PM CST AGILE best practices for STARTUPS San Antonio Software Startup Meetup Codeup 600 Navarro St, 3rd Floor · San Antonio, TX If you are in the San Antonio area, please RSVP guys and this will help the organizers plan. I will have opening remarks on business agility and then will focus on the questions and comments from the assembly! More next week! Next SPaMCAST SPaMCAST 478 will feature our interview with Evan Leybourn. Evan is back to discuss his new venture, The Business Agility Institute. Agile is not just for software anymore!