Volunteer Nation

In this episode of Volunteer Nation, Tobi Johnson addresses a persistent and deeply rooted challenge in the nonprofit sector: the lack of buy-in and active support for volunteers across entire organizations—not just within volunteer departments. Drawing from the VolunteerPro Impact Lab seminar and a decade of data from the Volunteer Management Progress Report, Tobi urges nonprofit executives to reframe volunteer support as a staff performance issue, not a matter of personal "buy-in." She shares practical strategies for building a culture where volunteers are valued, supported, and integrated throughout all levels of an organization. If your nonprofit depends on volunteer talent, this episode is essential listening. Full show notes: 168. Note to Nonprofit Execs - Supporting Volunteers is Everyone's Job Supporting Volunteers - Episode Highlights [02:00] - Why most staff don't see volunteer support as part of their role [08:00] - The systemic issues behind poor staff engagement with volunteers [12:00] - Why the issue isn't just buy-in—it's employee performance [14:00] - The need for clear expectations and accountability from leadership [15:00] - The 4 pillars of employee performance [19:00] - The power of mindset: choosing abundance over scarcity [21:00] - Leadership responsibilities for building a volunteer-inclusive culture [22:00] - The invisibility of volunteerism in strategic conversations  Helpful Links VolunteerPro Impact Lab  Volunteer Management Progress Report Volunteer Nation Episode #133 – My Secrets to Building Buy In & Reducing Resistance to Change Volunteer Nation Episode #009: Helping Nonprofit Employees See the Value of Volunteers Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson is joined by Sam Fankuchen, founder and CEO of Golden, about how nonprofit organizations can stay resilient and keep civic engagement alive amid uncertainty, disasters, and radical funding cuts.  They discuss current stresses in the nonprofit sector, particularly around funding uncertainties, and share practical tips for organizations to pivot and adapt their missions to serve community needs effectively. Sam introduces Golden's $500 million in-kind donation of software to support volunteer management and highlights the importance of using technology to streamline operations, engage volunteers, and meet today's evolving demands.  Full show notes: 167. Keeping Civic Engagement Alive Despite Funding Cuts with Sam Fankuchen Civic Engagement - Episode Highlights [06:18] – Sam's powerful 9/11 story and what catalyzed his civic journey [13:00] – Early barriers to volunteering as a teen [16:55] – Discovery of social entrepreneurship at Stanford [20:28] – What volunteering really is, beyond traditional definitions [24:22] – Global volunteerism, SDGs, and why civic action still matters [33:45] – Strategy pivot: How to pursue your mission in uncertain times [43:15] – Golden's $500M in-kind software donation [47:10] – A 3-step framework for mission pivots [51:38] – The ripple effect of funding changes on the entire ecosystem [56:20] – How to better align your volunteer model with community need [1:03:25] – What makes a great volunteer experience (and what Gen Z expects) [1:09:15] – Three tips for tech-resistant organisations Helpful Links Volunteer Management Progress Report VolunteerPro Blog Post: Teen Volunteering: How to Actually Engage Young People Volunteer Nation Episode #165: New Research from Points of Light with Jennifer Sirangelo Volunteer Nation Episode #116: New Ways of Thinking About Volunteer Data & Tech with Chris Martin Chronicle of Philanthropy's Nonprofit Layoff Tracker Charity Navigator List of Charities Impacted by USAID Cuts  United Nation Sustainable Development Goals Golden Find Sam on LinkedIn  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson shares a simple yet powerful four-step framework to help you train volunteers more effectively. Drawing on decades of experience in instructional design and facilitation, Tobi breaks down what makes training truly impactful and what to avoid. Whether you're building a new training from scratch or refreshing your current approach, this episode will help you streamline your process, boost volunteer confidence, and focus on what really matters: preparing volunteers to take meaningful action. Full show notes: 166. Train Volunteers with This Simple 4-Step Framework Train Volunteers - Episode Highlights [01:19] – Tobi's Experience as a Trainer [03:41] – Why Volunteer Training Often Misses the Mark [04:33] – Before You Begin Training: Ask This Question [06:01] – Three Types of Performance Gaps [13:19] – Tobi's 4-Step Volunteer Training Framework Helpful Links Volunteer Management Progress Report  VolunteerPro Impact Lab Volunteer Nation Episode #012: Training Volunteers What I Wish I'd Known [FREE] Volunteer Skills & Training Feedback Form  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson is joined by Allyson Ferrari, Director of Connections at Lighthouse for the Blind and Visually Impaired, to explore how organizations can make volunteering more inclusive and accessible. Together, they dive into practical strategies for building, growing, and scaling volunteer talent by designing opportunities that welcome people with disabilities. From addressing legal and logistical challenges to embracing neurodiversity and co-creating roles with volunteers themselves, this conversation offers actionable insights for any organization looking to diversify and strengthen their volunteer base. Whether you're just starting out or looking to improve your current practices, this episode is packed with inspiration and tools to make volunteering more welcoming for everyone. Full show notes: 165. Let's Make Volunteering Accessible for All with Allyson Ferrari Accessible Volunteering - Episode Highlights [03:03] - Allyson's Nonprofit Journey [05:04] - The Value of Liberal Arts in Nonprofits [09:00] - Defining Accessible Volunteering [16:34] - Legal Aspects of Accessibility [28:27] - Pairing People with Complementary Skills [29:36] - Empowerment Through Disability Identity [30:48] - Recognizing Unconscious Bias in Organizations [32:39] - Practical Tips for Accessible Volunteering [35:08] - Engaging People with Disabilities as Co-Creators [40:40] - Creating Accessible Volunteer Opportunities [49:03] - Supporting Neurodiverse Volunteers Helpful Links Volunteer Management Progress Report  Volunteer Nation Episode #Episode #124: Equity Tools for Nonprofits Volunteerism with Faiza Venzant Crip Camp Movie Info on US Section 504 of the US of the Rehabilitation Act of 1973 Info on the Americans with Disabilities Act (ADA)  LightHouse for the Blind SF Find Allyson on LinkedIn  Contact Allyson Volunteer for LightHouse for the Blind SF   Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson unpacks a powerful mindset shift in the nonprofit world: moving beyond volunteer compliance and toward building a thriving volunteer community. Tobi explores the delicate balance between ensuring accountability and fostering genuine connection, trust, and shared purpose among your volunteers. Through real-world insights and practical examples, she contrasts the limiting effects of compliance-heavy approaches with the energizing impact of community-focused strategies. You'll discover how overemphasis on rules can dampen enthusiasm and engagement, while leading with mission, mutual respect, and collaboration can boost volunteer retention, motivation, and teamwork. Full show notes: 164. Moving from Volunteer Compliance to Building Your Nonprofit Community Nonprofit Community - Episode Highlights [01:04] - Shifting Paradigms: Compliance vs. Community [03:27] - Exploring Volunteer Compliance [05:04] - Defining Community in Volunteerism [06:27] - Comparing Compliance and Community Approaches [09:08] - Impact on Volunteer Experience [14:35] - Balancing Compliance and Community [20:52] - Practical Tips for Building Your Nonprofit Community  Helpful Links Volunteer Management Progress Report  VolunteerPro Impact Lab  Volunteer Nation Episode #162 - The #1 Secret to Deep Volunteer Participation Volunteer Nation Episode #127: Volunteer Centric, Community Centric, Organization Centric: What's the Difference?  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson sits down with Jennifer Sirangelo, President & CEO of Points of Light, to explore why volunteerism is not just a “nice to have”, it's a necessity. Jennifer shares her inspiring journey into the nonprofit world and offers a behind-the-scenes look at Points of Light's mission to position volunteer management as essential infrastructure. Together, they unpack key insights from the groundbreaking report From Nice to Necessary, which outlines the urgent need for increased investment in volunteer engagement. If you're a nonprofit leader, volunteer coordinator, or advocate for civic engagement, this episode will leave you energized and equipped to make the case for stronger volunteer systems. Full show notes: 163. New Research from Points of Light with Jennifer Sirangelo Points of Light - Episode Highlights [03:01] - Jennifer's Nonprofit Journey [05:47] - The Importance of Volunteerism and Civic Engagement [08:36] - Challenges and Opportunities in Volunteer Management [09:08] - The State of Volunteering Today [20:07] - The Hidden Costs of Volunteer Engagement [24:37] - Discussing Healthcare Access and Volunteer Management [26:02] - Theory of Change in Volunteering [27:41] - Challenges in Measuring Volunteer Impact [29:32] - Research and Data in Volunteerism [33:35] - Engaging Funders in Volunteerism [34:55] - Addressing Volunteer Infrastructure [38:44] - Digital Marketing and Volunteer Recruitment [43:42] - Supervisory Ratios and Staffing Helpful Links Volunteer Management Progress Report  Volunteer Nation Episode #047: The State of Volunteer Engagement with Dr. Sue Kahl and Nathan Dietz Volunteer Nation Episode #71: Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland Volunteer Nation Episode #158: Nonprofit Capacity Building with the Community Foundation for a greater Richmond Volunteer Nation Episode #81: How Vol Services & Nonprofit Marketers Can Work Together with Kivi Leroux Miller  Points of Light, From Nice to Necessary: Unleashing the Impact of Volunteering Through Transformative Investment  Contact Points of Light  Find Jennifer on LinkedIn Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson dives into one of the most powerful, yet often overlooked, tools for volunteer engagement: human connection. Tobi reminds us that it's not tech tools or training manuals that drive true engagement, it's trust, belonging, and meaningful relationships. Tobi unpacks why emotional closeness matters in volunteerism and shares six practical ways to cultivate connection, from hosting informal social gatherings to designing team-based roles, co-creating shared identity, and even rethinking your forms and onboarding processes. You'll also hear personal reflections and actionable tips to help you upgrade your volunteer program and create a more connected, motivated, and mission-aligned community! Full show notes: 162. The #1 Secret to Deep Volunteer Participation Volunteer Participation - Episode Highlights [01:32] - The Secret to Deep Volunteer Participation [05:00] - Why Connection Matters [07:00] - A Message for High-Achievers [09:00] - What Does Connection Really Mean? [15:00] - Connection Beyond Face-to-Face [17:00] - Host Regular Social Gatherings [19:45] - Team-Based Assignments [21:45] - Facilitate Storytelling [26:00] - Create a Shared Identity [28:00] - Facilitate Debrief Sessions [32:00] - Refine Paperwork & Processes (The surprising one!)  Helpful Links Volunteer Management Progress Report  VolunteerPro Impact Lab  Volunteer Nation Episode #138 - Building Community in an Uncertain (and Sometimes Scary) World  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this powerful follow-up episode of The Volunteer Nation Podcast, Tobi Johnson continues her insightful conversation with Jenni Field, diving deeper into the leadership principles that drive meaningful change, especially for those managing volunteers. Together, they unpack the nuanced differences between authenticity and vulnerability in leadership, highlighting how empathy, flexibility, and consistent action can earn trust and credibility with both volunteers and colleagues. Tobi and Jenni also offer guidance on recognizing signs of credibility challenges and what to do about them. Whether you're a seasoned leader or new to volunteer management, this episode is full of practical wisdom you can use right away. Full show notes: 161. Leadership Principles for Sparking Change – Part 2 with Jenni Field Leadership Principles - Episode Highlights [01:50] - Authenticity vs. Vulnerability in Leadership [05:40] - The Importance of Being Genuine [11:51] - Diagnosing Credibility Issues in Organizations [14:35] - Navigating Challenges in Inclusivity and Belonging [19:58] - Volunteer Managers: Gaining Buy-In and Credibility [22:53] - Building Credibility and Respect [25:02] - Strategic Planning for Volunteer Engagement [26:43] - Addressing Challenges in Volunteer Management [32:05] - Empathy and Flexibility in Volunteer Leadership  Helpful Links VolunteerPro Impact Lab  2025 Volunteer Management Progress Report – The Recruitment Edition Volunteer Nation Podcast Episode #84: Building an Inclusive Culture at Your Volunteer Organization with Advita Patel Edleman Trust Barometer 2025  The Fish Rots from the Head: The Crisis in Our Boardrooms: Developing the Crucial Skills of the Competent Director  Find Jenni on LinkedIn  Find Jenni on Instagram Jenni's Website  Buy Jenni's Book Take the Credibility Gap Assessment: How credible are you? Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, Tobi Johnson sits down with leadership and communications expert Jenni Field for an insightful conversation about what it really takes to lead with credibility in the nonprofit world. Jenni shares practical, research-backed strategies for building trust, fostering supportive team cultures, and leading with clarity—especially during times of change. Drawing from her extensive experience and her latest book, she unpacks how values-driven leadership can guide organizations through uncertainty and strengthen internal culture. This is part one of a two-part series you won't want to miss! Full show notes: 160. Leadership Principles for Sparking Change – Part 1 with Jenni Field Leadership Principles - Episode Highlights [01:42] - Leadership and Influence with Jenni Field [05:56] - The Importance of Trust and Credibility [14:22] - Navigating Trust Challenges in Nonprofits [18:08] - The Role of Credibility in Volunteer Recruitment [23:17] - Eight Practices of Credible Leadership [24:26] - Diagnosing Training Program Failures [25:47] - The Importance of Visionary and Supportive Practices [34:56] - The Role of Values in Leadership and Culture [42:23] - Practical Tips for Volunteer Managers  Helpful Links VolunteerPro Impact Lab  2025 Volunteer Management Progress Report – The Recruitment Edition Volunteer Nation Podcast Episode #84: Building an Inclusive Culture at Your Volunteer Organization with Advita Patel Edleman Trust Barometer 2025  The Fish Rots from the Head: The Crisis in Our Boardrooms: Developing the Crucial Skills of the Competent Director  Find Jenni on LinkedIn  Find Jenni on Instagram Jenni's Website  Buy Jenni's Book Take the Credibility Gap Assessment: How credible are you? Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson breaks down exactly what it takes to hire a future proof volunteer coordinator who can lead with confidence and adaptability. Given how vital this role is in representing your organization and engaging your volunteers, hiring the right person matters more than ever! Tobi walks you through 8 essential steps to build a strong hiring foundation. From understanding volunteer coordination best practices and deciding if the position should be paid or volunteer, to writing a compelling job description and offering a fair wage. She also dives into how to assess both credentials and those often-overlooked people and paperwork skills. You'll also learn why emotional intelligence, clear boundaries, and smart use of technology are game changers in this role. If you're looking to build a thriving volunteer program, this episode is your go-to guide for hiring a future-proof leader who's ready to grow with your mission.  Full show notes: 158. How to Hire a Future Proof Volunteer Coordinator Volunteer Coordinator - Episode Highlights [00:50] - The Importance of Hiring a Future-Proof Volunteer Coordinator [03:38] - Understanding Job Titles and Definitions [07:48] - Why Future-Proofing Matters [12:21] - Eight Steps to Hiring Success [31:08] - The Role of Credentials and Emotional Intelligence [39:08] - Supporting Your New Hire [44:01] - Free Hiring Guide Helpful Links VolunteerPro Impact Lab Volunteer Management Progress Report Volunteer Nation Episode #93: The 5 Phases of Successful Volunteer Coordination Volunteer Nation Episode #96: Volunteer Work or Staff Position How to Decide Volunteer Nation Episode #026: Hiring? What to Include in Your Volunteer Coordinator Job Description Volunteer Nation Episode #119: Volunteer Manager Salary & Career Paths with Megan Vixie  Volunteer Nation Episode #055: How to Get Your CVA Credential with Faiza VenzantVolunteer Nation Episode #67: How to Set Up a New Volunteer Coordinator for Success Volunteer Nation Episode #145: Build Your Program with the NEW VolunteerPro Volunteer Impact Lab! FREE Hiring Guide - How to Hire a Kick A** Volunteer Manager  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, host Tobi Johnson sits down with Diana Villarreal and Gail Cavallaro from the Community Foundation for greater Richmond to explore how strategic volunteer engagement is shaping the future of nonprofits. Diana and Gail share the foundation's mission and walk us through its inspiring history, along with the wide range of programs designed to support nonprofit growth at every level—from individuals to entire networks. Whether you're a nonprofit leader, volunteer manager, or simply passionate about community building, this episode offers valuable insights into what's possible when philanthropy and volunteerism work hand in hand! Full show notes: 158. Nonprofit Capacity Building with the Community Foundation for a greater Richmond  Nonprofit Capacity Building - Episode Highlights [00:32] - Introduction to Today's Topic: Nonprofit Capacity Building [03:12] - Meet the Guests: Community Foundation for Greater Richmond [04:51] - The Importance of Volunteerism [13:00] - About the Community Foundation for Greater Richmond [21:07] - Programs and Strategies for Volunteer Engagement [29:10] - Educating Volunteers for Maximum Impact [32:30] - The Give Back Guide and Civic Circle [36:17] - Organic Program Development [37:51] - Community Foundation's Impact and Collaboration [40:18] - Hybrid Model for Volunteer Management [44:03] - Course Design and Implementation [55:26] - Tips for Implementing Volunteer Programs Helpful Links Volunteer Management Progress Report VolunteerPro Impact Lab Volunteer Nation Episode #071: Partnering with Funders to Support Volunteer Engagement with Jane Justis & Betsy McFarland Community Foundation for a greater Richmond Website Community Foundation for a greater Richmond Volunteer Center CFengage Community Foundation for a greater Richmond LinkedIn Community Foundation for a greater Richmond Facebook Community Foundation for a greater Richmond Instagram CFengage Facebook CFengage Instagram  Final Gail on LinkedIn  Find Diana on LinkedIn Email - civic@cfrichmond.org  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of The Volunteer Nation Podcast, Tobi Johnson challenges the status quo of traditional volunteer position descriptions. She explores why the standard, task-heavy approach often falls flat and shares how a simple shift in language and structure can dramatically improve volunteer recruitment.  Tobi introduces creative alternatives—like adding impact statements, showcasing team values, and sharing volunteer testimonials—that speak to both the hearts and minds of prospective volunteers. You'll also hear practical, easy-to-implement tips, such as renaming your descriptions to "Volunteer Opportunities" and reframing responsibilities as meaningful accomplishments.  If you're looking to attract more passionate and committed volunteers, this episode is packed with fresh ideas to help you do just that. Full show notes: 157. A Fresh Take on Volunteer Position Descriptions Volunteer Position Descriptions - Episode Highlights [00:29] - Reevaluating Volunteer Position Descriptions [01:03] - Challenges in Volunteer Recruitment [02:04] - Traditional Volunteer Position Descriptions [05:20] - Fresh Take on Volunteer Position Descriptions [10:27] - Aligning Volunteer Descriptions with Volunteer Needs [14:05] - Do This, Not That: Revamping Volunteer Descriptions Helpful Links VolunteerPro™ Impact Lab 2025 Volunteer Management Progress Report – The Recruitment Edition  Volunteer Nation Episode #019: Improve the Volunteer Experience with a Journey Map Volunteer Nation Episode #146 - Expanding Volunteer Jobs to Be Done at Your Nonprofit Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson invites Dr. Rob Lion onto the show to discuss people-first leadership and fostering stronger collaboration between paid staff and volunteers. Dr. Rob Lion is a professor, consultant, and principal of Black River Performance Management, who shares expert insights on creating a human-centric organizational culture. Together, they explore key strategies for effective communication, trust-building, and conflict resolution—essential elements for nurturing a supportive and engaged team. The conversation also highlights actionable steps that volunteer coordinators can take to enhance volunteer engagement and make a lasting impact from their position. By focusing on leadership strategies that prioritize people, organizations can create an environment where both employees and volunteers feel valued and motivated. Whether you're a leader, coordinator, or simply passionate about volunteerism, this episode offers practical tips to help drive meaningful change through strategic leadership. Full show notes: 156. People-first Leadership & Strengthening Teams with Dr. Rob Lion People-first Leadership - Episode Highlights [03:42] - Diving into People First Leadership with Dr. Rob [03:57] - Dr. Rob's Journey and Insights [18:07] - Challenges and Solutions in People First Leadership [38:02] - Developing an Operations Plan for Volunteer Teams [38:21] - The Importance of Making Meaning in Volunteering [39:22] - Challenges in Job Descriptions and Hiring Processes [40:18] - Integrating Volunteer Frameworks into Practice [44:24] - Addressing Volunteer Coordinator Challenges [46:02] - Building Relationships and Trust [55:32] - Handling Conflicts Between Volunteers and Staff [01:01:32] - The Role of Socialization in Volunteer Programs [01:06:19] - People First Leadership and Community Building Helpful Links VolunteerPro Impact Lab 2025 Volunteer Management Progress Report – The Recruitment Edition  Volunteer Nation Podcast Episode #121: Intuitive Leadership in Volunteer Coordination with Fran Horwich Volunteer Nation Podcast Episode #022: My Fave 6 Nonprofit Leadership and Management Wins  Volunteer Nation Podcast Episode #017: My Top 12 Nonprofit Leadership Tips Learned the Hard Way Volunteer Nation Podcast Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides  Black River Performance Management  Find Rob on LinkedIn  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of Volunteer Nation, host Tobi Johnson dives deep into the ethical and fair treatment of volunteers. She introduces the Volunteer Bill of Rights, outlining ten essential rights every volunteer should have, from being valued and trained to working in a safe environment. But rights are only part of the equation. Tobi also explores ten key responsibilities volunteers should uphold, such as committing to the organization's mission and respecting boundaries. This insightful conversation highlights the importance of mutual respect and accountability, aiming to build a positive, inclusive, and productive volunteer culture. Don't miss this continuation of Part One, where Tobi tackled volunteer bias, and the complexities of the term entitled volunteer. Full show notes: 155. Entitled or Exploited? Part 2 Volunteer Responsibilities AND Rights Volunteer Bias - Episode Highlights [00:27] - Entitled or Exploited: Volunteer Bias Recap [04:42] - Volunteer Rights and Responsibilities Overview [09:02] - 10 Fundamental Expectations and Protections Volunteers Should Have [17:49] - Additional Rights Related to Staff Interaction [28:45] - Volunteer Responsibilities: A Two-Way Street  Helpful Links VolunteerPro Impact Lab  Volunteer Management Progress Report – The Recruitment Edition Volunteer Nation Episode #154: Entitled or Exploited? Part 1 Volunteer Bias in Organizations Volunteer Nation Episode #101: Tap the Power of Psychological Contracts with Pam Kappelides Volunteer Nation Episode #108: Definition of a Volunteer – Why It Matters to Be Precise Volunteer Nation Episode #129: Paid or Volunteer Role? A Simple Checklist Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses the concept of volunteer bias in organizations, focusing on the theme, Entitled or Exploited. Using data from the Volunteer Management Progress Report, Tobi highlights issues such as volunteer retention, respect, and organizational challenges. She also delves into the implications of labeling volunteers as 'entitled' and introduces the concept of volunteer exploitation with real-world examples and emphasizes the importance of ethical leadership and boundary setting in volunteer engagement, urging organizations to introspect on their practices.  Full show notes: 154. Entitled or Exploited? Part 1 - Volunteer Bias in Organizations Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi welcomes Michele Wiesner, Director of Capacity Building at Hire Heroes USA onto the show! Michele discusses her extensive experience in volunteer engagement and career development, particularly her role in developing a robust volunteer program at Hire Heroes.  The pair cover a range of topics, including the importance of volunteerism, strategies for recruitment and retention, and insights on how nonprofits can scale their impact through capacity building. Michele also shares valuable leadership tips and advice for nonprofit professionals seeking to strengthen their organizations. Listen in to learn how to create a sustainable and impactful volunteer program and get inspired by Michele's journey and practical wisdom. Full show notes: 153. Building Nonprofit Capacity at Hire Heroes with Michele Wiesner Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode, Tobi draws insights from the Volunteer Management Progress Report and discusses the perennial challenges in engaging volunteers, particularly respect and buy-in from leadership. She highlights the importance of power sharing, diverse community engagement activities, and the skill sets needed for successful community collaborations.  Tobi also shares practical tips from listening forums and advocacy campaigns to digital engagement and strategic planning, that can transform your organization's relationship with its community. This episode is perfect for executive directors and program leaders looking for actionable strategies to build meaningful, lasting partnerships! Full show notes: 152. What Every Nonprofit Executive Should Know About Community Engagement Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson is joined by Alice Glenn, President of the Association of Junior Leagues International (AJLI). Tobi and Alice delve into innovative approaches to nonprofit membership and volunteer engagement, particularly within associations, chapters, and membership-based nonprofits.  Alice shares insights into developing volunteer leadership pipelines and modernizing governance models. She emphasizes the importance of aligning volunteer experiences with personal skill development and community impact.  They also explore the crucial role of advocacy and cross-sector partnerships in addressing community needs, highlighting practical strategies for effective volunteer-fueled advocacy, and share guidance on how to attract and retain committed volunteers while adapting to contemporary challenges. Full show notes: 151. Reimagining Nonprofit Membership & Volunteer Engagement with Alice Glenn Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi focuses on nonprofit advocacy, emphasizing the importance of advocacy in uncertain times. Tobi outlines a detailed six-step plan to launch a community-based advocacy program, tailored for organizations that rely on volunteer and community support. She discusses the importance of defining goals, recruiting and training the right volunteers, providing necessary tools and resources, and recognizing and retaining advocates. Tobi also shares the EPIC communications framework from Results.org and encourages nonprofits to take decisive steps to educate and mobilize their communities for advocacy, ensuring their vital role in society is sustained and funded. Full show notes: 150. Launch a Community-based Advocacy Program in Six Steps Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, host Tobi Johnson provides an in-depth discussion on nonprofit advocacy strategies. Tobi talks about the immediate need for nonprofit advocacy and shares five key strategies to effectively engage in advocacy efforts. These strategies include public awareness and education, media and digital advocacy, grassroots mobilization, engaging policymakers without lobbying, and legal and policy advocacy.  The episode emphasizes the importance of involving volunteers in advocacy efforts and provides practical tips on how to engage and train volunteers as advocates!Full show notes: 149. Nonprofit Advocacy Strategies – A Checklist Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi addresses the critical need for nonprofits to engage in advocacy, especially amidst current uncertainties like federal funding chaos. She explains how advocacy's role has diminished over the past 20 years and stresses the importance of nonprofit sectors educating legislators, constituents, and communities about their work.  Offering a basic understanding of nonprofit advocacy versus lobbying, Tobi provides actionable steps and dispels myths around these activities. The episode also highlights the power of engaging volunteers in advocacy and introduces the 2025 Volunteer Management Progress Report. Aimed at encouraging nonprofits to take confident advocacy actions, this episode sets the stage for a deeper dive into advocacy tactics in upcoming episodes! Full show notes: 148. Nonprofit Advocacy 101 – Yes You Can! Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses the key volunteer recruitment trends from the 2025 Volunteer Management Progress Report. She explores the major challenges non-profit organizations face in recruiting and retaining volunteers, such as time constraints, lack of support, and alignment issues between volunteer roles and community interests. Tobi also emphasizes the importance of tracking marketing metrics to double down on successful tactics and offers insights on how organizations can improve their volunteer engagement efforts! Full show notes: 147. Volunteer Recruitment Trends from Our New Report Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi dives into the art of expanding volunteer roles within nonprofits. Inspired by a recent workshop, she breaks down the essential steps to designing an effective volunteer program that truly meets organizational needs. From setting clear volunteer goals to brainstorming new roles, aligning with volunteer interests, and collaborating with colleagues, Tobi shares a practical, step-by-step approach to unlocking the full potential of volunteer talent. Full show notes: 146. Expanding Volunteer Jobs to Be Done at Your Nonprofit Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi introduces the newly rebranded VolunteerPro Impact Lab, a community dedicated to supporting volunteer-driven organizations in their program development and assessment.  Tobi discusses the enhancements and features of the platform, including the Volunteer Strategy Success Path model, assessment tools, and various training and coaching resources aimed at helping organizations build, grow, and scale their volunteer programs effectively. She also shares insights into strategic visioning, program development, recruitment, retention, and leadership phases crucial for successful volunteer engagement! Full show notes: 145. Build Your Program with the NEW VolunteerPro Volunteer Impact Lab! Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi is joined by the Founder of the Collective Good, Britt Hogue. The pair discuss the importance of bringing a collectivist spirit to nonpartisan volunteer work, especially in divisive politics. Britt shares her experience in organizing intergenerational conversations, and provides practical strategies for managing volunteer conflict, encouraging proactive community building, and integrating collective approaches into volunteer engagement. The discussion emphasizes the value of creating meaningful connections among volunteers and investing in relationship-building to enhance organizational resilience and impact. Full show notes: 144. Bringing a Collectivist Spirit to Nonpartisan Volunteer Work with Britt Hogue Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the first episode of 2025, Tobi shares her insights on developing an impactful volunteer recruitment flyer. She discusses common problems, such as lack of audience targeting, incomplete journey planning, and ineffective distribution strategies.  Tobi provides practical tips for creating flyers that resonate with specific audiences, plan the entire volunteer journey, and enhance personal connection through trained outreach teams. You'll also learn about essential flyer content, including goals, impact statements, and the application process, to ensure a cohesive and engaging volunteer recruitment strategy! Full show notes: 143. 3 Big Problems with Your Volunteer Recruitment Flyer Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this holiday-themed episode of The Volunteer Nation Podcast, host Tobi Johnson shares the top 6 Volunteer Nation Podcast episodes from 2024! Themes include transitioning from doer to nonprofit leader, transforming volunteer leadership, successful volunteer coordination, effective volunteer management, boosting volunteer signups, and volunteer retention strategies. As we come to the end of the year, we want to say thank you for tuning in and continuing to support us. Wishing you all the very best for 2025! Full show notes: 142. Our Top 6 Volunteer Nation Podcast Episodes from 2024 Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi shares 8 practical ways to build capacity with volunteer teams. These include leadership development, community engagement, program development and evaluation, and technology and data management, among others.Tobi also offers advice on setting up and managing volunteer teams, from using advisory groups to building data and reporting teams. The episode aims to help volunteer leaders maximize their organization's impact by effectively engaging and managing volunteer teams! Full show notes: 141. 8 Ways to Build Capacity with Volunteer Teams Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi discusses practical strategies for addressing volunteer performance issues. She introduces a structured approach called the 'Great Communications Model' and emphasizes the importance of setting clear boundaries, using authority correctly, and maintaining focus on organizational mission.  This episode also includes tips for handling difficult dialogues and ensuring accountability, making it an essential guide for volunteer leaders! Full show notes: 140. Volunteer Performance Issues – How to (Finally) Have that Chat! Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi unpacks volunteer retention issues using a real-life case study from a Reddit post titled 'I'm never volunteering for a food bank ever again.' Tobi reads the post in its entirety and offers a detailed analysis based on research and expert insights.  Key points include the importance of person-task fit, managerial treatment, organizational support, and psychological contract theory. The episode also touches on the broader implications of poor volunteer experiences and offers practical strategies for improving volunteer satisfaction and retention! Full show notes: 139. Unpacking Volunteer Retention Issues: A Case Study Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson shares an insightful discussion from a recent VolunteerPro membership coaching call. The episode dives deep into ways to create safe, inclusive spaces for volunteers, particularly in uncertain times marked by social and political divisions.  Tobi emphasizes the importance of building community and acknowledging the non-profit sector's expertise in this area. She highlights how reinforcing norms, establishing rituals, and offering spaces for emotional debriefing can foster a sense of safety and belonging. The episode also includes bonus tips from members on celebrating positive team culture, acknowledging strides in inclusivity, and staying mission focused.  Full show notes: 138. Building Community in an Uncertain (and Sometimes Scary) World  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson celebrates the 10th anniversary of the Volunteer Management Progress Report survey. Tobi reflects on the evolution of the survey over the past decade and its significant contributions to the field of volunteer management.  This year's theme focuses on volunteer recruitment, aiming to gather detailed data on effective tactics and challenges. Tobi also details the survey development process and emphasizes the importance of participation for generating valuable insights! Full show notes: 137. Volunteer Stats, Trends, and Benchmarks We're Researching Right Now  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the concept of neighboring and its importance in building and sustaining volunteer programs with guest, Breauna Dorelus.  They explore the idea of neighboring as a verb and its role in countering societal divisiveness, fostering community involvement, and ensuring the sustainability of nonprofits. Breauna shares her insights on dismantling harmful volunteer practices and emphasizes the need for community engagement and the reimagination of volunteerism. The pair also address the nuances of navigating identities in outreach work, the necessity of holding space for community feedback, and the importance of reprioritizing community-centered approaches in volunteer management. Full show notes: 136. Getting Back to Neighboring with Breauna Dorelus  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson delves into the potent potential of video storytelling in nonprofit and volunteer sectors. Joined by video storytelling experts Aaron Walton and Emmanuel LeGrair, this discussion focuses on how video can emotionally engage viewers, share compelling stories, and ultimately drive volunteer recruitment and donor engagement.  They share practical tips for getting started with minimal resources, the importance of authentic storytelling, and key factors to consider when hiring professional production services. They also emphasize the importance of community and innovation in nonprofit work. Tune in for actionable insights on leveraging video to its fullest in your volunteer programs! Full show notes: 135. How to Use Video Storytelling to Connect with Aaron Walton and Emmanuel LeGrair  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi explores the importance of annual planning for volunteer services and shares personal experiences of the challenges faced when a plan is absent. Tobi outlines eight common mistakes made during annual planning, such as building a to-do list of tactics rather than a strategic plan, not articulating a clear vision, failing to involve key stakeholders, and not celebrating wins.  She also provides practical advice and remedies for each mistake, emphasizing the need for simplicity, accountability, stakeholder involvement, and sufficient resource allocation! Full show notes: 134. 8 Annual Planning Mistakes & How to Avoid Them  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson delves into her secrets to building buy in and reducing resistance to change within nonprofit organizations. Drawing on her extensive 25-year background in the nonprofit sector, Tobi delivers actionable insights and techniques for leaders of volunteers and nonprofit professionals facing implementation challenges.  The episode covers the significance of involving stakeholders in decision-making, the power of maintaining strong leadership relationships, and the necessity of a written plan as the 'language of leadership.' Tobi shares practical stories and examples, explores the role of safety protocols, metrics, and process simplification, and offers strategies to foster a culture of continuous improvement! Full show notes: 133. My Secrets to Building Buy In & Reducing Resistance to Change  Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In the second part of this interview, Tobi discusses the implementation and future of Australia's National Strategy for Volunteering with Zac Reimers and Sarah Wilson. They cover key challenges such as adapting to post-COVID realities, managing inflation, and addressing volunteer management issues like funding and recruitment.  The discussion highlights the importance of inclusivity, cross-sector collaboration, and strategic planning. Detailed action plans and governance frameworks are examined, along with the significance of volunteer leadership and community engagement.  Full show notes: 132. Volunteerism in Australia Part 2 - A National Strategy with Zac Reimers and Sarah Wilson Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Zac Reimers and Sarah Wilson onto the show to talk about volunteerism in Australia, focusing on the development and implementation of Australia's National Strategy.  Zac and Sarah share insights on the volunteer ecosystem, challenges faced by volunteer-involving organizations, and the significance of the newly developed national strategy. They emphasize the importance of a cohesive approach, involving all stakeholders, backed by comprehensive research. This strategy is designed to inspire other nations by showcasing a collaborative effort to strengthen volunteer support and engagement!Full show notes: 131. Volunteerism in Australia Part 1 - A National Strategy with Zac Reimers and Sarah Wilson Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson provides practical advice on how to build a strategic volunteer plan for 2025. As we approach Q4 of 2024, Tobi discusses the importance of aligning volunteer activities with organizational goals and the need for a clear, concise plan to navigate common challenges like recruitment, retention, and resource allocation. She outlines a three-step planning framework (Ready, Set, Go) and emphasizes the benefits of having a strategic volunteer plan, which includes improved alignment, efficiency, resource management, and impact. Tobi also introduces the upcoming Vision Week, a bootcamp designed to help organizations develop their volunteer engagement strategy in just five days! Join the waitlist here. Full show notes: 130. How to Build a Volunteer Plan for 2025 Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi provides a thorough guide on distinguishing between paid and volunteer roles within nonprofit organizations. Tobi offers a simple checklist and key considerations involving legal implications, labor laws, and tax aspects. She also touches on sustainability, efficiency, and the integration of volunteers into organizational frameworks, advocating a balanced approach to distributing tasks and avoiding burnout! Full show notes: 129. Paid or Volunteer Role? A Simple Checklist Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi invites William Henry onto the podcast to discuss the critical yet often overlooked topic of insurance for volunteers. They delve into the need-to-have and nice-to-have insurance policies for nonprofit organizations that engage volunteers. The discussion touches on general liability, auto liability, and professional liability insurance, as well as specific volunteer coverage and the importance of due diligence. William also shares practical tips on maintaining a safe environment for volunteers and comprehensively addresses common misconceptions about the Federal Volunteer Protection Act. This episode is essential for volunteer coordinators and nonprofit leaders looking to ensure robust risk management practices! Full show notes: 128. Insurance for Volunteers - Do You Need It? with William Henry Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi delves into the different approaches to volunteer engagement: volunteer-centric, community-centric, and organization-centric. Tobi provides insights on the significance of each approach, their benefits, and challenges, while sharing practical tips for balancing these orientations within nonprofit organizations.  Through analyzing search trends, real-world examples, and thought exercises, this episode aims to help nonprofits create an effective strategy for engaging and retaining volunteers, ensuring community involvement, and maintaining organizational sustainability!  Full show notes: 127. Volunteer Centric, Community Centric, Organization Centric: What's the Difference? Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi shares the 8 ways to empower, not rescue nonprofit employees and volunteers. She discusses the importance of coaching skills for nonprofit professionals who work with volunteers, highlighting key lessons and frameworks that help improve performance. Tobi outlines how nonprofit organizations can effectively support their teams without resorting to 'rescuing' them, enabling real growth and transformation by focusing on fostering accountability, reframing mindsets, and enhancing leadership skills. Full show notes: 126. 8 Ways to Empower, Not Rescue Nonprofit Employees & Volunteers Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi Johnson invites strategic communications and marketing counselor, Amira Barger for an enlightening discussion on diversity and women in the workplace. They explore the unique challenges faced by women, the role of organizations in addressing systemic inequities, and the importance of advocacy and taking up space.  Amira shares her personal journey and experiences, offering practical advice for empowerment and the value of diverse perspectives in driving innovation and inclusive leadership. They also touch on volunteer management, burnout, the positive disruption necessary for social change, and strategies for creating a more equitable and supportive work environment. Full show notes: 125. Diversity & Women in the Workplace: Claim You Space with Amira Barger Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson invites Faiza Venzant onto the show to discuss equity tools for nonprofits volunteerism. They highlight the ADEVI project and the Equity to Action Toolkit, which has been designed to integrate more inclusivity and equity into volunteer programs. Faiza shares insights from her work and personal journey, including her upbringing and professional experiences that shaped her commitment to diversity and equity. The pair also discuss the importance of understanding volunteer demographics and the need for organizations to actively create inclusive environments. Full show notes: 124. Equity Tools for Nonprofits Volunteerism with Faiza Venzant Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Samantha Barlow onto the show to talk about new research on the benefits of volunteering. They delve into the benefits for both volunteers and communities, the evolving role of volunteers, and the success of Human Appeal's volunteer program. Key talking points include community volunteering, emotional satisfaction, professional development, and the innovative use of technology. Samantha also shares insights from Human Appeal's recent study and their strategies for volunteer appreciation and engagement! Full show notes: 123. New Research on the Benefits of Volunteering with Samantha Barlow Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Ruth Leonard back onto the show and delve into rethinking community involvement, specifically talking about the key themes from Ruth's book, Volunteer Involvement: An Introduction to Theory and Practice. The pair explore critical reflections on volunteerism, the importance of redefining volunteer engagement, and practical insights for fostering and managing volunteer relationships. The conversation covers the evolving role of volunteers, barriers to engagement, and the impact of volunteer actions on communities.  Full show notes: 122. Rethinking Community Involvement with Ruth LeonardThanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi invites Fran Horwich onto the show to discuss intuitive leadership in volunteer coordination. Fran shares stories from her extensive experience, emphasizing the importance of understanding volunteers' personal motivations and the necessity of professional boundary setting.  The pair also provide practical tips for integrating intuitive leadership into volunteer programs, balancing data with gut feelings, and ultimately enhancing teamwork, morale, and community connection. Whether you're a seasoned volunteer coordinator or new to volunteer management, this conversation offers valuable insights into the human side of leading volunteer talent.  Full show notes: 121. Intuitive Leadership in Volunteer Coordination with Fran Horwich Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, Tobi Johnson shares 10 volunteer interview questions for a perfect match to ensure a good fit between the volunteers and the organization's roles, tasks, and mission.  She emphasizes the significance of understanding volunteers' motivations, skills, and values to enhance retention and create an enjoyable volunteering experience. Tobi also highlights the benefits of conducting tours, making interviews conversational, and how you can involve volunteers in the process!  Full show notes: 120. 10 Volunteer Interview Questions for a Perfect Match Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation podcast, host Tobi Johnson interviews Megan Vixie, Chief Engagement Officer at Beach Cities Health District, about volunteer manager salary levels and career paths. They discuss the importance of volunteerism, Megan's journey in volunteer engagement, and the professional career pathway survey conducted by the Association for Leaders in Volunteer Engagement (AL!VE).  The pair explore strategies for negotiating salaries and benefits, the importance of professional development, the creation of a job leveling document to advocate for volunteer engagement professionals, as well as highlighting actionable insights for both volunteer managers and organizational leaders. Full show notes: 119. Volunteer Manager Salary & Career Paths with Megan Vixie Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.

In this episode of the Volunteer Nation Podcast, Tobi shares eight practical ways to make volunteering experiences much easier! She addresses the post-pandemic challenges of re-engaging volunteers and emphasizes the need for convenience and efficiency.  Tobi covers topics such as running a more efficient program, improving contact methods, offering baby steps for new volunteers, and incorporating surprise and delight elements to keep volunteers engaged and satisfied. This episode provides actionable insights to reduce barriers and improve volunteer retention for your non-profit organization!  Full show notes: 118. 8 Ways to Make Volunteering Experiences Much Easier Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause. For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at WeCare@VolPro.net.