Podcasts about care innovations

In this special crossover episode with Center for Care Innovations's Health Pilots podcast, we explore how the Petaluma Health Center team in Point Reyes and Bolinas is reshaping healthcare with a dignity-centered approach. We're joined by guests, Judith Bravo and Christina Gomez-Mira, as they share their journey of fostering equity, trust, and connection within their clinic and community through their work in CCI's Resilient Beginnings Network and their collaboration with Vital Village Networks. Together, they reflect on what it takes to build a more equitable, trauma-informed healthcare space—not just for patients, but also for staff. From addressing power dynamics within the clinic to deepening engagement with their rural Latino community, they share key moments of growth, learning, and challenge.Featured guest:Judith Bravo, Patient Navigator, Point Reyes and Bolinas, Petaluma Health CenterChristina Gomez-Mira, MD: Medical Director at Point Reyes and Bolinas, Petaluma Health CenterRonda Alexander, Director of National Partnerships, NOW at Vital Village NetworksResourcesLearn more about CCI's Resilient Beginnings Network Listen and subscribe on Apple Podcasts, Spotify, or wherever you listen Health Pilots Produced by: Networks of Opportunity for Child Wellbeing & Center for Care InnovationsMusic: Want U W/ Me (Instrumental Mix), by Akira Sora, From the Free Music Archive, CC BY 4.0Episode Edited By: Wayfare & Resonate Recordings 

In this Health Pilots x In the Arena with NOW crossover episode, we dive into the transformative work of Petaluma Health Center's Point Reyes and Bolinas sites. Joined by Judith Bravo and Christina Gomez-Mira, this conversation unpacks their participation in CCI's Resilient Beginnings Network and their collaboration with Vital Village Networks.Together, they reflect on what it takes to build a more equitable, trauma-informed healthcare space—not just for patients, but also for staff. From addressing power dynamics within the clinic to deepening engagement with their rural Latino community, they share key moments of growth, learning, and challenge.Some key themes discussed in this episode:✔️ Defining dignity-centered care – What does it mean in practice?✔️ Overcoming internal inequities – Navigating power dynamics and fostering a culture of mutual respect.✔️ Building trust in historically underserved communities – Strengthening relationships with Latino agricultural workers.✔️ Small changes, big impact – How small, collective actions are reshaping clinic culture.

In this episode, Molly Gamble is joined by Luanne Thomas Ewald, MHA, FACHE, President and COO of CS Mott Children's Hospital and Von Voigtlander Women's Hospital. Luanne discusses transformative initiatives, including a statewide maternal health network, innovative behavioral health programs for adolescents, and the expansion of accessible care through partnerships and technology. She shares her perspective on the evolving role of leadership in addressing critical healthcare challenges and shaping the future of maternal and pediatric care.

In this engaging episode, Ethan Fischer, Senior Director of Strategy and Corporate Development at K Health, discusses the evolution of technology in primary care and its impact on patient care and clinician practices. Discover how AI and virtual technologies are revolutionizing care delivery and learn about the challenges healthcare leaders face with innovation. Join the conversation to uncover insights on adapting to rising care demands and enhancing consumer experiences in healthcare.This episode is sponsored by K Health.

Innovative examples of overcoming challenges in rural health care access caused by distance, weather, clinician shortages, and other reasons, by connecting with patients virtually and locally.

We're thrilled to announce that a brand-new episode of The ASHHRA Podcast is now live and ready for your listening pleasure. This week, we're bringing you an enlightening conversation with none other than Katie Larkin, Director of HR Operations at the University of Illinois Hospital in Chicago.In This Episode:- The scope of HR Operations: Katie shares insights into her role at the University of Illinois Hospital, including compliance, FTE changes, and implementing new technologies.- Credential Monitoring: Hear about the intricate process of ensuring all licenses and certifications for staff are up-to-date.- Challenges of Tech Implementation: How Katie and her team navigated the rollout of new systems just as the pandemic hit.- Remote Work Management: The trials and triumphs of managing a hybrid team.- Best Eats in Chicago: Katie spills the beans on her favorite restaurants (hint: epic burgers and legendary shakes)!Why Listen?Whether you're an HR professional, a healthcare administrator, or someone interested in operational excellence, this episode is packed with valuable insights and practical advice. Plus, you'll get a taste of Katie's favorite spots in Chicago—perfect for your next visit!Episode Highlights:- The evolution of HR handbooks from 1964 to today.- Daily huddles and one-page reports as tools for team alignment.- The importance of user-friendly technology in HR.Get Involved:We're celebrating ASHHRA's 60th anniversary, and we need your help! If your organization has any employee handbooks from 1964, send them our way. We'll anonymize your details and discuss how HR has transformed over the decades.Feedback and Community:We love hearing from our listeners! Drop us a line if you have any feedback or topics you'd like us to cover in future episodes.Stay tuned for more exciting content, and thank you for being a part of the ASHHRA Podcast community!Warm regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Find savings and opportunities in your most highly utilized benefit - your pharmacy plan. Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8Support the Show.

May 23, 2024: Delve into the nuanced world of healthcare technology through the lens of Buddy Hickman, the Chief Digital and Information Officer at Roswell Park Comprehensive Cancer Center. As Buddy shares insights from his first 100 days at Roswell and reflects on his extensive experience in the field, they explore the unique challenges and innovations specific to cancer care technology. How does governance influence the efficiency and effectiveness of IT in healthcare? What role does digital transformation play in enhancing patient care at a cancer center? And, as healthcare technology evolves, what are the implications for data management and AI in improving patient outcomes? These thoughtful considerations frame our discussion, providing an inside look at the intersection of technology and patient care in specialized medical settings.Key Points:Governance in HealthcareCancer Center ChallengesAI and Data ManagementUpcoming Health ProfessionalsOverburdening IT Subscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

Men's coach Luke Entrup joins us for a power-packed and enlightening discussion on strengthening bonds between a young man and his father figure and the value of others' impressions of you. Plus, he'll share valuable insights on the power of shadow work in healing from divorce. Hit play to enrich your bonds with your teenage boys today!     Key takeaways to listen for: Rite of Passage: What it is and why it's important The role of shadow work in post-divorce healing How you can foster a shadow work practice alongside your loved ones Pros of understanding other people's perception of you  Strategic ways to deepen connections between boys and their father figures Why it's crucial for young boys to have male role models     Resources  The Maiden King by Robert Bly and Marion Woodman | Hardcover   Do you want to create a legendary family life like Jim and Jamie? Go to www.JJPlaybook.com to schedule a call with a sales counselor and download your own copy of their book, Passive Income Playbook, so you never have to choose between work and family ever again!   It's time to rediscover and deepen your connection with your loved ones! Spend time with Jim and Jamie's family while strengthening the connection with yours in the Blue Zone paradise of Nosara, Costa Rica, on June 20-22, 2024. Reserve your retreat spot at 18summers.com/retreat to join us in enjoying good food, sun-kissed beaches, and precious family moments that will last for a lifetime!     About Luke Entrup Luke has worked with some of the biggest names in the startup, business, and creative world. His work with Evolution has him developing company leaders, aligning company culture with strategy, and creating the ideal conditions for high-impact teams to succeed. He is a certified facilitator with Shadow Work Seminars® and is a trained Innovation Catalyst through Gravity Tank and the Center for Care Innovations.   As a social entrepreneur, Luke has co-founded and helped launch several organizations committed to leadership development and global sustainability, including the Contemplative Leadership Institute, Vida Autentica, and Beyond The Machine. He has contemplative psychology, social work, and public health degrees from Naropa University and Tulane University.      Connect with Luke Website: Father-Son Connection | Luke Entrup  Podcast: Crazy Wisdom | Apple Podcasts LinkedIn: Luke Entrup Instagram: @lukeentrup     Connect with Us To learn more about us, visit our website at www.18summers.com or email us at info@18summers.com. To get a copy of our book “The Family Board Meeting”, click here.   Subscribe to 18 Summers Podcast and leave a rating and written review!     Social Media Channels Facebook Group: 18 Summers LinkedIn: Jimmy Sheils Instagram: @18summerstribe

Embrace change and maintain openness in the journey towards trauma-informed care. -It's through this wisdom and guidance that we're excited to bring you a revealing and heartfelt interview featuring the Highland Hospital pediatrics team. Delving into understanding adverse childhood experiences (ACEs) and trauma's impact on health, you'll hear each care team member offer insights on implementing ACEs screening and supportive measures, reflecting on hurdles overcome and collective milestones achieved.As one of the exemplary teams that are part of the Resilient Beginnings Network (RBN), Highland Hospital Pediatrics invited Health Pilots to host this conversation with them in-person at their facility in Oakland, California – gathered around the table to openly share and unpack their journey through this program with their coach and medical director of RBN, Dr. Dayna Long. Take in the valuable lessons they learned individually and as a care team - and the unique, transformative impact of the Resilient Beginnings model on patient care.Learn more about the people, places, and ideas in this episode: "What are adverse childhood experiences (ACEs)?"Pediatric ACEs and Related Life Events Screener (PEARLS)Example of PEARLS tool (for screening children)Visit Highland Hospital, Alameda Health System - Alameda Health System's flagship, with 236 inpatient beds; a renowned regional trauma center; nationally recognized medical and clinical teaching and research; and state-of-the-art primary, specialty, and multi-specialty care. Its new Acute Care Tower is host to topflight maternal child services and other advanced care.Embracing Staff Training To Help Patients With Trauma - related article featuring the pediatric care team at Highland Hospital within Alameda Health System (March 2023)More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.HOPE Framework, or Healthy Outcomes from Positive Experiences can ease toxic stress and help children and youth grow into more resilient, healthier adults. HOPE identifies ways that our communities and systems of care can better ensure that all children have more positive experiences and that all families have support to nurture and celebrate their strengths. The Four Building Blocks of HOPE are composed of key positive childhood experiences (PCEs). The sources of those experiences and opportunities are the foundation for healthy childhood development. 

Zuly Matallana's journey from Colombian community director to Canadian entrepreneur is marked by qualities of strength, drive, and passion. After moving to Canada in 2004 due to safety concerns, she leveraged her immigrant experience to write an e-book for newcomers.Establishing a successful career in software, banking and consulting, Zuly founded two companies. Her first venture, Mavicol, provided quality raw materials to Fortune 500 construction firms. Inspired by her own needs, she created the revolutionary TIARA Bliss Inc, addressing common haircare challenges sustainably.Zuly's entrepreneurial spirit shone on Dragons' Den, securing a deal and expanding to platforms like Good Morning America and The View. Throughout the pandemic, she shared experiences, emphasizing innovation and sustainability.Beyond business success, Zuly's impact extends globally. Recognized for her innovation, she mentors and inspires female entrepreneurs, embodying her belief in intent-driven actions. Her company, TIARA Bliss Inc., evolved beyond shower caps to include natural deodorants, earning acclaim for efficacy and authenticity.Accolades like the 20 top Female entrepreneurs and Top 10 Latinas for 2023, The Shoppy Diversity Female Award, and the nomination for WXN Canada's Most Powerful Women. underscore Zuly's transformative influence. In a nutshell, Zuly Matallana's journey epitomizes an immigrant-turned-entrepreneur's resilience, innovation, and commitment to positive change.https://shopmytiara.com/-------------------------------------------About Got Invention Show:Listen to inventors' interviews sharing their invention story to the world!Are you patent pending?Do you have a prototype to show and demonstrate?Are you looking to earn royalties from your invention?Are you looking for a manufacturer?Do you want to raise money or find an investor?Do you want to sell your invention?Learn from other inventors or let's see and hear about your big invention idea!Show & tell us about your invention, have your very own video interview to be proud of!Your video can be used to:Post to your social mediaAdd on your websiteSend to bloggers & editorsPitch to licensees or investorsListen to inventor interviews or sign up: https://gotinventionshow.comYour Host of Got Invention Show, Brian Fried. Brian is the host of Got Invention Radio, with interviews of high profile guests including the U.S. Patent & Trademark Office, Lori Greiner from ABC's Shark Tank, & over 150 individual interviews. www.gotinvention.comBrian connects and guides inventors to earn royalties from their inventions to licensees and brand properties looking for new ideas and intellectual property to expand existing or add to new product lines.Inventor Smart: https://inventorsmart.comHost Inventor Expert and Mentor Brian Fried: https://brianfried.comCheck out the launch of a very exciting app, finally a community for inventors!! Our very own social media, networking, events and resources to help each other with our big ideas!The Inventor Smart Community app now available on Google Play or Apple App Store https://inventorsmart.app

Explore the profound shift from viewing trauma-informed care as a logistical process to embracing it as a transformative philosophy. Join the dedicated pediatric care team from Petaluma Health Center's West Marin Clinics as they share insights from their Resilient Beginnings journey.This episode delves into understanding trauma's community-level impact on marginalized groups. The care team emphasizes authentic patient interactions, acknowledging the inherent resilience in individuals, families, and communities. They advocate for redesigning care environments to confront racial disparities within teams and communities, recognizing historical injustices. The team navigates the need to address racial inequities despite the complexities existing within organizational structures, essential for both internal healing and addressing external disparities.Tune in as the Petaluma Health Center's West Marin Clinic pediatric care team advocates for collective responsibility to sustain racial equity, resilience, and healing in healthcare - envisioning a future that champions inclusivity and a commitment to redefine patient care beyond clinic walls. Learn more about the people, places, and ideas in this episode: "What are adverse childhood experiences (ACEs)?"Visit Petaluma Health Center (PHC) - committed to providing high quality health care with access for all in Southern Sonoma County in Northern California, PHC has built a strong reputation for it's innovation and has been on the leading edge of providing comprehensive primary health care in a team based, patient centered system, emphasizing overall wellness and the value of the patient provider relationship.Rural West Marin Clinic Works with Family Advocates to Connect Patients to Services - related article featuring PHC's West Marin Clinic (March 2023)More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.La Lotería Mexicana: A Brief History of a Famous Game 

December 1, 2023: Lori Boisjoli, CIO of the University of Vermont Health Network, explores the transformational journey of implementing Agile methodologies across IT departments and its impact on healthcare delivery. How does Agile foster a culture of continuous improvement and adaptation in healthcare IT? What challenges and successes has UVM faced in integrating this approach? The conversation then shifts to patient-centric healthcare: what innovative strategies is UVM deploying to enhance patient experiences and accessibility? As a female leader in a prestigious academic medical center, Boisjoli shares her unique perspective on leadership and diversity in healthcare IT. Key Points:Agile Methodology ImplementationPatient-Centric Healthcare StrategiesLeadership Diversity in HealthcareScheduling efficiencySecurity and at Home CareSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer

Understanding trauma and resilience in children and families begins with supporting the care team and staff. In this episode, primary care pediatrician Niyi Omotoso and licensed clinical social worker Gillian Fynn from LifeLong Medical Care within the Resilient Beginnings Network unveil the profound impact of trauma-informed care in pediatric medicine.Discover LifeLong Medical Care's journey through this transformative cultural shift and its influence on staff, providers, and leadership.  Learn about their efforts to establish foundational trauma-informed approaches, laying the groundwork for enhancing care delivery by centering collective resilience, staff/provider wellness, and fostering meaningful engagement with families.Learn more about the people, places, and ideas in this episode: "What are adverse childhood experiences (ACEs)?"Pediatric ACEs and Related Life Events Screener (PEARLS)Example of PEARLS tool (for screening children)"What are social determinants of health (SDOH)?"Visit LifeLong Medical Care - serving the Bay Area for more than 45 years, LifeLong Medical Care provides high-quality health, dental, and social services to underserved people of all ages; creates models of care for the elderly, people with disabilities and families; and advocates for continuous improvements in the health of our communities.How a Health Center That Screens for Childhood Trauma Worked to Heal Itself First - related article featuring LifeLong Medical Care (May 2023)More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.Renée Boynton-Jarrett, MD, ScD - Founding Director of Vital Village Featured in Breaking the Cycles of Trauma through Recognition and Healing,  - CCI webinar presented by the Resilient Beginnings NetworkCenteringParenting is a fam­i­ly cen­tered way to get care for moms, babies, and families. CenteringParenting is a breakthrough strategy for advancing early relational health and transforming the child health delivery system to be ever more family-centric, equitable and resiliency focused.Dr. Nadine Burke Harris, TEDMED Talk - How childhood trauma affects health across a lifetime 

Health Pilots presents our next Resilient Beginnings feature, shining a light on the care team at Children's Health Center (CHC) at Zuckerberg San Francisco General Hospital. CHC's Kathryn Hallinan Aguilar, Maite Garcia, and Dannielle McBride take us inside the clinic's distinctive environment where a varying range of patient experiences, needs, and challenges converge. They discuss with us the intricate coordination required in operating within a complex hospital system. Tune in to discover how their collective expertise and collaborative drive work toward bringing forth inclusive, holistic care for all - striving for comprehensive and equitable access to healthcare.Learn more about the people, places, and ideas in this episode: "What are adverse childhood experiences (ACEs)?"Visit the Children's Health Center - Zuckerberg San Francisco General Hospital - the Children's Health Center provides comprehensive, high-quality pediatric care for children from birth up to age 21. Health services include primary care for newborn and infants, children, and teenagers 6 days per week including evenings and Saturdays.More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.Cultural Humility Versus Cultural Competence: A Critical Distinction in Defining Physician Training Outcomes in Multicultural Education - M. Tervalon and J. Murray-Garcia, 1998Listen to Kathryn Hallinan Aguilar featured on a recent episode of A Flourishing Start podcast: Nurturing Young Minds: Insights Into Infant and Early Childhood Mental Health (YouTube)

Health Pilots continues with our next feature from the Resilient Beginnings Network! Today, we welcome pediatrician Dr. Sheshashree "She" Seshadri and pediatric care coordinator Melissa Pereda from Bay Area Community Health (BACH), discussing their comprehensive approach to pediatric care,  specifically in administering screenings to identify adverse childhood experiences (ACEs). Beyond sharing insights into workflows and processes, they discuss navigating the complexities that arise post-identification of ACEs and underscore the significance of establishing trust and rapport between providers and families.Tune in to hear about BACH's collaborative efforts to compile a network of community-based organizations and their innovative use of technology to swiftly connect families with essential social and economic resources, ranging from housing needs to early intervention programs.Learn more about the people, places, and ideas in this episode: "What are adverse childhood experiences (ACEs)?"Pediatric ACEs and Related Life Events Screener (PEARLS)Example of PEARLS tool (for screening children)"What are social determinants of health (SDOH)?"Visit Bay Area Community Health (BACH), formed during the middle of the COVID-19 pandemic, BACH brings more than 70 years of combined service to the area that stretched from Union City to Gilroy, across Alameda and Santa Clara Counties. BACH serves more than 100,000 people who rely on high-quality healthcare services, regardless of their immigration status, ethnicity, disabilities, or ability to pay.More on Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive.Pediatric Care Coordinators: Closing the Loop to Help Children at Risk Thrive - an article featuring BACH (April 2023)ACEs Aware, is a first-in-the nation effort and initiative to screen patients for adverse childhood experiences (ACEs) to help improve and save lives. ACEs Aware is bringing communities together in ways never before imagined to prevent, screen for, treat, and heal trauma-induced toxic stress. Together, we are getting to the root cause of some of the most harmful, persistent, and expensive health challenges facing our state and nation.HOPE Framework, or Healthy Outcomes from Positive Experiences can ease toxic stress and help children and youth grow into more resilient, healthier adults. HOPE identifies ways that our communities and systems of care can better ensure that all children have more positive experiences and that all families have support to nurture and celebrate their strengths. The Four Building Blocks of HOPE are composed of key positive childhood experiences (PCEs). The sources of those experiences and opportunities are the foundation for healthy childhood development. 

Tune in to hear Chris Barnett, Chris Barnett, CEO of ABA Centers of America, discuss his approach to a comprehensive healthcare system, with a specific emphasis on new models, technologies, and algorithms that promote inclusivity for improved behavioral health care outcomes. Topics include:The origin of Applied Behavioral Analysis (ABA) and how it seek to change lives by helping change behavior of patients on the spectrum, improving their lives and those around them. Examples of offering play-based therapies to achieve better outcomes and experiences for patients that are non-verbalChallenges and issues faced in the behavioral health space and solutions to help prevent workforce burnout and increase benefit options for staffHow ABA is using AI and technology to gain better data and insightsSpeakers:Chris Barnett, CEO, ABA Centers of America Jenny Colapietro, Health Industries Vice Chair, PwCIgor Belokrinitsky, Strategy& Principal, PwCFor more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.

Discover how Community Medical Centers (CMC) in California's Central Valley transformed healthcare over the past decade with trauma-informed practices. Partnering with Resilient Beginnings Network at the Center for Care Innovations, they deepened their commitment, hiring community health worker Victoria Franco and social worker case manager Maria Moreno. Together, they administer ACEs screenings, conduct follow-ups, and support care teams, empowering providers to prioritize quality medical care. Join Victoria, Maria, and CMC's Chief Behavioral Health Officer, Alfonso Apu, as they discuss providing guidance in trauma-informed care and the evolving focus on cultural sensitivity and patient-centered approaches.Learn more about the people, places, and ideas in this episode: Community Medical Centers (CMC), a growing non-profit network of neighborhood health centers serving San Joaquin and Solano counties in Northern California. CMC provides primary medical, dental, and behavioral health care along with supportive services to individuals and families in need.Resilient Beginnings Network (RBN), a Center for Care Innovations learning program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thriveWhat are adverse childhood experiences (ACEs)?About the Pediatric ACEs and Related Life Events Screener (PEARLS)Example of PEARLS tool (for child)"How One California Clinic Tapped a Bilingual Medical Assistant to Lead ACEs Work" - article featuring CMC (May 2023) 

In this episode, we explore the world of Alternative Payment Models (APMs) in healthcare. APMs offer a revolutionary approach to incentivizing high-quality, cost-efficient care delivery. CCI's own, Jessica Ortiz, is joined by Amit Pabla of Valley Community Healthcare in Los Angeles, in this engaging conversation around the changing landscape of healthcare payments. From his unique operational perspective, Amit offers practical insights for healthcare organizations considering a transition to this model, and discusses the diverse applications of APMs as it pertains to social drivers of health. He also unveils essential elements of this cultural shift in healthcare and the journey towards a value-driven and quality-centric approach. Learn more about the people, places, and ideas in this episode: Amit Pabla, Chief Operating Officer at Valley Community HealthcareCal AIM explained (California Health Care Foundation)Alternative Payment Models (Centers for Medicare & Medicaid Services)Technology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities

Work-life is often focused on actions and what you do. But it's important to remember the value in being, as well. So if you find yourself overwhelmed by your To Do list, or feel like you're Not Doing Enough, or you're wondering, "What should I do?" -- this episode will help. Actions and doing is not the most important thing. Let's discuss! Resources mentioned in this episode: Free webinar by Center of Care Innovations: Breaking the Cycles of Trauma through Recognition and Healing Center for Care Innovations: https://www.careinnovations.org/ After the episode: Book a free consult for 1:1 coaching: https://calendly.com/kimnicol/consultation Join the mailing list and get updates on the Group Program: https://kimnicol.com/newmanagers/

Welcome to a new episode of The Dad Up Podcast. I'm excited to share these amazing guests with you. Luke Entrup has worked with some of the biggest names in the startup, business, and creative world. His work with the consulting firm Evolution has him developing company leaders, aligning company culture with strategy, and creating the ideal conditions for high-impact teams to succeed. He is a certified facilitator with Shadow Work Seminars®, is trained as an Innovation Catalyst through Gravity Tank and the Center for Care Innovations. As a social entrepreneur, Luke has co-founded and helped launch several organizations committed to leadership development and global sustainability, including the Contemplative Leadership Institute, Vida Autentica, and Beyond The Machine. He has degrees in contemplative psychology, social work and public health from Naropa University and Tulane University. We dive deep into the interrelationship between the parent and the child. Make sure you check out Luke's website. Dad Up! Dad Up Instagram: https://instagram.com/daduppodcast Dad Up YouTube: https://youtube.com/c/DadUpPodcast Dad Up Apple Podcast: https://podcasts.apple.com/us/podcast/dad-up-podcast/id1486764562 Dad Up LinkTree: https://linktr.ee/Daduptribe Luke Entrup Instagram: https://instagram.com/lukeentrup Luke Entrup Website: https://www.lukeentrup.com/ Father Son Connection: https://www.fathersonconnection.com/ Luke Entrup Faceboook: https://www.facebook.com/lukeentrup Luke Entrup YouTube: https://youtube.com/@lukeentrup Luke Entrup LinkedIn: https://www.linkedin.com/in/luke-entrup --- Support this podcast: https://podcasters.spotify.com/pod/show/daduppodcast/support

Welcome back to the NursePreneurs Podcast! Today we're joined by Courtney Hogenson, an esteemed Registered Nurse and Patient Advocate with a rich background in elder care. With a decade under her belt, she's the driving force behind Call-Light, a unique platform bridging patients with nurses for in-home care. In this episode, Courtney illuminates her journey from the intensity of UCLA's Cardiothoracic Intensive Care Unit to launching ventures that empower both patients and the nursing community. What You'll Learn: Courtney's transformation from ICU nursing to healthcare entrepreneurship. The origin and mission of Call-Light. Building trust in long-term elder care. Courtney's dedication to Alzheimer's and dementia awareness. Strategies for nurses aiming to build a reputable brand in private duty nursing.

Opinion: Free-market health care innovations should be used to make lives better, not expand government power. Elizabeth Hovde of the Washington Policy Center believes congressional and state policymakers need to find constructive solutions to concerns over new technologies in health care. https://tinyurl.com/5ybckvm5 #opinion #columns #commentary #ElizabethHovde #WashingtonPolicyCenter #freemarkethealthcareinnovations #governmentpower #BidenAdministration #Congress #regulations #AIinnovations #healthcare #lawmakers #Washingtonstate #VancouverWa #ClarkCountyWa #ClarkCountyNews #ClarkCountyToday

There are two sides of referral management to handle – inbound and outbound. In light of the growing need to adopt a low-touch approach that taps into technology while also leveraging workforce skills, Altura Centers for Health sought to make the referral management process as self-sustaining and automated as possible. To better tackle their large volume of referrals, they've begun to implement a new referral system that manages most of the inputs, thereby freeing up more staff from the inbound referral processes. We hear from Arnie Reynoso, chief information officer at Altura Centers for Health, as he talks about their efforts to minimize the need for staff involvement in referral management, from referral to specialist review, scheduling, and ultimately, patient care. Learn more about the people, places, and ideas in this episode: Arnie Reynoso, Chief Information Officer at Altura Centers for HealthHealthViewX - helping healthcare providers orchestrate care continuum pathways and enhance the experience of patients, providers, and communitiesTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities

What do AI and Dry Eye have in common? Find out when you Join Bethany and Dr. Jovi Boparai, ophthalmologist, entrepreneur, and co-founder of CorneaCare as they discuss Dr. Boparai's journey towards building an innovative AI-based solution for treating ocular surface disease.   Learn about what the future holds for these rapidly emerging technologies, what it takes to “move fast, fail fast, iterate faster,” and what it means to build a “generational brand” in today's world of social media.  Dr. Boparai's perspectives on technology and TikTok alike provide a fascinating window into just how fast patient care is evolving.   

What is equity-centered community design? This transformative concept focuses on centering the voices and decision-making power of individuals with lived experience, who Creative Reaction Lab refers to as “living experts.” It also calls on human-centered design experts and others to use their leverage, access, and influence to support and amplify community voices. In this session, CCI's Chris Conley chats with Hilary Sedovic, a systems thinker and former learning & education director at Creative Reaction Lab. Sedovic, who calls herself a “redesigner for justice,” sheds light onto the key role that design allies have in empowering living experts. Creative Reaction Lab emphasizes building quality relationships, humility, and embracing a collective investment in community well-being in order to move towards greater equity and inclusivity in design. Learn how this type of civic engagement and the redesigning for justice movement can move us to reshape the narrative -- creating a just world through authentic collaboration and community-centered approaches in the design process.Here's where you can learn more about the people, places, and ideas in this episode: Hilary Sedovic, Systems Thinker | Redesigner for Justice | Pragmatic IdealistCatalyst, CCI's design thinking training programCreative Reaction Lab, building a youth-led, community-centered movement of a new type of Civic Leader: Redesigners for Justice.

In today's episode of If Not Now Wen, we're so excited to talk with special guest Jennifer Sethre. Jennifer is currently founder and CEO of Intry and AntiBias Tech, a revolutionary HR tech startup. She is a builder of businesses to her core and is re market savvy, technically sharp and an astute leader with a history of building and exiting successful start-ups. She has also run two public companies in China and the US. Highly skilled in creating strategic partnership, Jennifer has collaborated with big names such as Apple, the Gates Foundation, Goodwill, Care Innovations, and Foxconn and has been featured on CNBC, NBC, Yahoo Finance, Austin Statesman, Austin's 50 Tech Companies to Watch, Silicon Valley Review, MN Monthly, Awarded 40 Under 40, Stevie Award, and is part of Forbes Women. Jennifer's mantra in life is “no fear”, and she is always moving forward with tenacity and courage with the growth mindset to figure things out and make things happen. She is a true warrior and has such an inspiring story to share. We talk about:

Welcome to another episode that explores the importance of trust, self-compassion, and resilience in the workplace! Over the next few weeks, we'll be delving deep into the topic of trust, starting with trusting oneself. To help us bridge the gap and connect the mind and body in this journey, I'm thrilled to introduce today's guest, Kathleen Gramzay. Kathleen and I first crossed paths around four years ago, during a time when my life underwent a significant shift.  Kathleen Ramsey is the founder of Kinessage, LLC, where she serves as a body mind resilience and self-care innovator. But what sets Kathleen apart is that she's created her own unique approach in this field, which goes beyond theory and is grounded in practical reality. She has developed methodologies such as Kinnesage Mindful Resilience, Kinnesage Release Your Pain, and the Virtual Self-Care System, all of which we discuss. With 20 years of experience as a board-certified massage therapist and a national continuing education provider, Kathleen brings a wealth of knowledge to the table. Her company, Kennesage LLC, supports performance, culture, and wellness-conscious organizations by incorporating her message into their practices. In today's episode we'll explore practical solutions to cultivate trust and self-compassion in ourselves and within our organizations. Kathleen's mission is to teach organizations and individuals to reduce stress, burnout, and pain for more resilient workforces and healthier, happier people. This aligns perfectly with the goals of this podcast! So get ready to gain valuable insights and tools as we delve into the world of trust, self-compassion, and resilience with the remarkable Kathleen Gramzay. Stacie More episodes at StacieBaird.com.

What does "community" mean to you? We chat with Anna Radoff, a diversity, equity, and inclusion (DEI) lead strategist at Justice Informed, a social impact consulting firm. Anna helps us unpack what it means to engage stakeholders, invest in relationships, share power, create intergenerational change, and more!Here's where you can learn more about the people, places, and ideas in this episode: Anna Radoff, a diversity, equity, and inclusion (DEI) senior strategist at Justice InformedCatalyst, CCI's design thinking training programJustice Informed CEO Xavier Ramey, who we interview  in Episode 37, Changing the Face of Expertise

Resolving care gaps requires more than simply introducing technological platforms and helping patients get familiar with digital processes. Despite the rise of video visits to help patients expand their access to numerous services, health centers are finding that a robust virtual care team experience may not necessarily be what all patients are looking for. This learning has helped Petaluma Health Center to focus more resources on patient navigation support as well as accommodations for in-person visits. The goal is not that every patient has a video visit, but that every patient gets the kind of visit that's most appropriate for them.Learn more about the people, places, and ideas in this episode: Jessicca Moore, FNP, and Director of Innovation at Petaluma Health CenterTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities

For many health centers and clinics, educating a diverse patient population about digital tracking tools to monitor blood pressure is a challenge. However, learning to adapt based on patient needs is vital to ensure both continuity of care and staff bandwidth. Asian Health Services (AHS) in Oakland, California, leverages health coaches and digital health advocates to support these evolving needs. They work closely with community members with varying levels of digital literacy as well as hypertension requiring different levels of management. For the care team, this allows them to move from a labor-intensive and sometimes inconsistent approach to hypertension, to the lighter-touch practice of remote blood pressure monitoring.In our conversation with George Lee, he shares Asian Health Services' multi-phase journey in patient education for remote care and where they've had to pivot along the way in order to better integrate  IT into their existing operations.Learn more about the people, places, and ideas in this episode: Dr. George Lee, Chief Innovation Officer at Asian Health ServicesTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities

Artificial intelligence (AI) has been an emerging hot topic over the last several months with the rise of Open AI's ChatGPT, Microsoft's integration of ChatGPT technology into its Bing search engine, and Google's announcement of its own chatbot, known as Bard. And while there are concerns about the more “general AI” technologies built to improve neural network capabilities so they are comparable to those of humans, health care systems are able to expand their services by leveraging the more familiar “narrow” or single-task AI tools, such as virtual chat assistance. Deploying this kind of AI technology can lead to an enhanced self-service experience for patients. We welcome Matt White, Director of Innovation at Contra Costa Health Services (CCHS), who shares how they've begun to thoughtfully integrate AI technology in order to better understand their patient engagement, with the ultimate aim to provide a consistent experience across all digital channels.Learn more about the people, places, and ideas in this episode: Matt White, Director of Innovation at Contra Costa County Health ServicesHyro.aiTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities

Health Pilots returns in 2023 and we're kicking off this year with an “in-case-you-missed-it” episode from 2022, featuring one of our top, most popular episodes in this "Best of Health Pilots." Enjoy!Scheduling appointments is one of the biggest challenges facing community health centers. Patients often lose those self-addressed postcard reminders, and manually calling patients to book a recall appointment is a major slog for clinic staff. The flurry of activity around COVID-19 tests and vaccines has only compounded that problem, as patients encounter jammed phone lines and long wait times. But starting in 2021, Tiburcio Vasquez Health Center began piloting an automated patient recall system — one that offers easier, more efficient outreach, as well as the personalized text message nudge patients need.Here's where you can learn more about the people, places, and ideas in this episode: Caleb Sandford, Chief Transformations Officer at Tiburcio Vasquez Health CenterArtera.io (formerly WELL Health)Technology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communitiesFollow CCI on: LinkedIn, Twitter, Facebook, and get the latest news, updates, ideas straight to your inbox!Podcast production services by Wayfare Recording Company.© 2023 Center for Care Innovations. All Rights Reserved.

We've talked about the subject of behavior change on the Wellness Paradox many times before, but this time of year it is particularly important given the New Year's resolution crowd rushing to find fitness professionals to help them achieve their goals.  Our guest in episode 88, Natalie Grinvalds, knows this topic well as her area of both research and practice focuses on physical activity and health behavior. In this episode we'll dive into a discussion around how to collaborate with clients to ensure the behavior changes they're looking to make are sustainable in the long-term. Natalie does a great job of providing practical, evidence-based, suggestions that you can implement with your clients today to ensure those behaviors they're so motivated to implement now, stick for longer than just the next couple of weeks. Have your notebook handy for this conversation, as Natalie provides a master class on behavior change for fitness professionals.Show Notes Page: https://www.wellnessparadoxpod.com/podcast/episode/88Our Guest: Dr. Natalie Grinvalds, Ph.D. Natalie Grinvalds is currently a health behaviour change scientist and physical activity researcher. She is working in a knowledge transfer partnership with University of Exeter Medical School and Health and Care Innovations to embed behaviour science into their app designed to help people manage living with multiple long-term conditions.Alongside this she is a fitness professional, freelance assessor (for personal training, gym instruction and exercise referral qualifications) and visiting lecturer.She is passionate about applying behaviour science, sport psychology, sport science and love for music in her indoor cycling classes and fitness instruction and loves helping people to reframe their mindset about exercise, nutrition and what it means to live a healthy life. She currently teaches fitness classes at Exeter Leisure, including the UK's first Passivhaus Leisure Centre and University of Exeter Sport and previously at University of Sheffield's, Sport Sheffield.Follow us on social at the links below: https://www.facebook.com/wellnessparadox https://www.instagram.com/wellnessparadox/ https://www.linkedin.com/company/wellness-paradox-podcast https://twitter.com/WellnessParadox

We're bringing you a special crossover episode with Coleman Associates Innovation Podcast! Host Adrienne Mann is joined by CEO of Coleman Associates, Melissa Stratman, and CCI's own Sofi Bergkvist, as they share their thoughts on rebounding from the COVID-19 pandemic and launching into the future of health care. Hear about how they're dealing with staff burnout, tackling health disparities, facing the impacts of climate change, and personalizing health care for underserved populations.Here's where you can learn more about the people, places, and ideas in this episode: Coleman Associates | Innovation Podcast | LinkedInTelehealth Improvement Community Fund - NEW GRANT OPPORTUNITY! The Telehealth Improvement Community Fund is working to expand access to video visits, particularly for people who have experienced economic disparities, housing and food insecurity, institutional discrimination, or violence.  It's offering $15,000 grants, tools, resources, and peer support. Learn more and apply by November 10, 2022!© 2022 Center for Care Innovations. All Rights Reserved.

To assess patients on a one-to-one basis for social determinants of health (SDOH) is an important, yet often high touch process conducted by health center staff. So what might a lower touch approach to these vital screenings look like? Northeast Valley Health Corporation (NEVHC) sought to explore  innovative solutions in order to assess the specific needs of their over 80,000 patients throughout Los Angeles County. Today we hear from Debra Rosen and Alejandra Mata at NEVHC about their exciting and ongoing journey in digitizing the patient screening process. They share how integrating different tools on a familiar platform can better identify specific patient population needs and allow them to offer pertinent community resources more widely - while also impacting the provider's quality of service at the point of care.Here's where you can learn more about the people, places, and ideas in this episode: Debra Rosen, RN, MPH, Director of Quality, Health Equity, and Innovation; and Alejandra Mata, Associate Director of Health Equity - Northeast Valley Health Corporation (NEVHC)One Degree, web and mobile platform that makes it easy for low-income families to find, manage, and review nonprofit and government servicesTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities. *Exciting announcement! The "Test to Treat" Equity Grant application cycle is now open! Funded by California Department of Public Health (CDPH), this grant supports safety net clinics to quickly treat patients testing positive for COVID-19. The grant period is 10 months and amounts range from $50,000 to $1,000,000. Learn more now and apply by September 30, 2022 at T2Tgrants.org. © 2022 Center for Care Innovations. All Rights Reserved.

Rolling out a new phone system can be a daunting undertaking for health centers, especially because it involves call center personnel as well as office managers, medical assistants, and IT staff. During the pandemic, this pivot was especially important to support staff who found themselves shifting to remote work or bouncing between their home and office workstation. West County Health Centers made this leap, switching from traditional phone hardware and a reliance on telecom engineers to internet-based phones and a cloud-based system. Its leaders confirm it was a challenging endeavor, but one that was well worth it in the long run.Here's where you can learn more about the people, places, and ideas in this episode: Summer Penn, Director of Clinical Informatics at West County  Health CentersDialpad, an all-in-one voice -over-IP (VoIP) cloud-based platform that provides voice calling, messaging, and meetingsTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities.© 2022 Center for Care Innovations. All Rights Reserved.

We chat with Xavier Ramey, chief executive officer of Justice Informed, a social impact consulting firm. He is an award-winning social strategist, noted public speaker, and conflict mediator. Xavier discusses with us the importance of language, ideas, narrative — and then how to create new, more impactful strategies.Here's where you can learn more about the people, places, and ideas in this episode: Xavier Ramey, chief executive officer, Justice InformedCatalyst, CCI's design thinking training program© 2022 Center for Care Innovations. All Rights Reserved.

Join us for a special crossover episode with the Center for Care Innovations' Health Pilots Podcast. Adrienne Mann talks to Melissa Stratman, CEO of Coleman Associates, and Sofi Bergkvist, President of Center for Care Innovations, about rebounding from COVID-19 and launching into the future of healthcare.  Listen to hear their thoughts on dealing with staff burnout, tackling health disparities, facing the impacts of climate change, and personalizing healthcare for underserved populations. Follow us on LinkedIn, send us an email,  follow us on Facebook, or check out our website.Host:Adrienne MannGuests:Melissa StratmanSofi BergkvistFeaturing:Center for Care Innovation

Happy Summer! CCI is taking a break this August. During this organization-wide closure, CCI staff are planning to “unplug” together — rescheduling activities, snoozing notifications, and turning off screens. If you're also looking to unplug, you should find this episode particularly compelling! We invite you to take a moment to [re]listen to one of last year's most popular Health Pilots episodes called, “Readiness, Response, Recovery, and Renewal.”This "4 R's" framework covers the different phases of the pandemic: readiness, response, recovery, and renewal. Our hope is that this scaffolding can help health centers and other safety net organizations navigate the evolving crisis.Here's where you can learn more about the people, places, and ideas in this episode: Dr. Irene Sung, CCI coachDr. Ken Epstein, CCI coachResilient Beginnings Network, a CCI program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thriveHeal SF, a comprehensive effort to provide immediate and coordinated mental health services for San Francisco's public, private, and non-profit health care providersRetired Public Health Leaders Respond to COVID Mental Health Crisis, Heal SFTrauma Transformed, an organization that advances trauma-informed and healing-centered systems© 2022 Center for Care Innovations. All Rights Reserved.

What does it look like to reshape the experience of scheduling appointments in a way that enhances the continuity of care? Patients manage competing commitments and may face certain barriers to make appointments and follow-ups. Community health center staff members are tasked daily with a large volume to meet the often insurmountable expectations of appropriately matching a given patient to the correct provider to a timely appointment. Petaluma Health Center took on this challenge leading with a data-driven and patient-attuned mindset aimed to optimize appointment utilization while also better enriching staff capability despite limited human resources, and overall ensuring for greater access to health.Here's where you can learn more about the people, places, and ideas in this episode: Kimberly Keller, Director of Business Operations at Petaluma Health CenterJessicca Moore, Family Nurse Practitioner and Director of Innovation at Petaluma Health CenterAidan Health PRAPARE Screening ToolWELL HealthTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities.© 2022 Center for Care Innovations. All Rights Reserved.

"No has always meant go to me," says Tiffanie Harrison, a passionate educator, equity designer, and entrepreneur. We chat with Tiffanie about her work leading diversity, equity and inclusion (DEI) initiatives at schools and companies across the country. Learn about centering lived experience, how to create "brave spaces," community engagement, and more.Here's where you can learn more about the people, places, and ideas in this episode: Tiffanie Harrison, an educator and strategist with a community focusRound Rock Independent School DistrictRound Rock Black Parents AssociationLife, Liberty, and the Pursuit of HealthCatalyst, CCI's design thinking training program© 2022 Center for Care Innovations. All Rights Reserved.

What does it take for an entire network of safety net health centers to transition to a new electronic health record (EHR) system — one that enhances coordinated care and is better equipped to serve their communities? For Community Health Center Network (CHCN), it was a multiyear journey involving many readiness assessments, drumming up excitement to encourage staff buy-in, and lots of collaboration across all levels of the organization. In this episode, we discuss lessons learned  and the bright spots of this enormous project. Here's where you can learn more about the people, places, and ideas in this episode: Molly Hart, director of clinical optimization, Community Health Center Network (CHCN)Amit Pabla, chief quality and transformation officer, Axis Community Health (Note:  He has since moved on from this role.)Oregon Community Health Information Network (OCHIN)OCHIN EpicTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities.© 2022 Center for Care Innovations. All Rights Reserved.

A patient portal is a great innovation, but busy clinic staff don't have time to help every patient get set up on them and answer all their questions about it. In addition, patients often need ongoing support on how to communicate with their provider on the website, get updates, and access their health records.Enter the Health Tech Navigators — people serving in a role that is for the community, by the community.  These Navigators, hired directly from the community, work closely with patients to support not only enrollment, but to increase portal use and to bridge gaps in healthcare accessibility that have long existed with language, culture, trust, and tech literacy. Listen to how the Los Angeles Department of Health Services (LADHS) created and supports its Health Tech Navigator program to surface a growing practice of cultural humility and competency in patient engagement.Here's where you can learn more about the people, places, and ideas in this episode: Anshu Abhat MD, MPH, Director of Patient Engagement in the Office of Patient Access at LADHSMayra Ramirez, MSW, ASW, Staff Analyst, Program Manager with the Patient Engagement Program at LADHSLA Health Portal AppTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities.© 2022 Center for Care Innovations. All Rights Reserved.

We chat with Levi Baer, a facilitator and coach who believes that joy, justice, and community are all at the heart of meaningful progress. His work focuses on creating welcoming spaces that are grounded in diversity, equity, and inclusion (DEI) practices and anti-racism. Levi shares with us that trust is a foundation for equity work, as well as collaboration.Here's where you can learn more about the people, places, and ideas in this episode: Levi Baer, a facilitator and community builder from ChicagoSecond Shift, a community-focused co-working spaceCatalyst, CCI's human-centered design training program© 2022 Center for Care Innovations. All Rights Reserved. 

Can a more advanced patient portal improve face-to-face visits? Appointments are often jam-packed with asking key questions, deploying screening tools, and then chronicling all those answers that it's increasingly difficult to also analyze patient data and provide insightful, in-the-moment guidance. Shasta Community Health Center bet that a revamp of its patient portal could enable patients to take a more active role in their care while also improving provider workflows. In this episode, we discuss how staff, patients, and other key stakeholders all collaborated on retooling and optimizing this platform.Listen all the way through to the end for a special guitar jam from our guest!Here's where you can learn more about the people, places, and ideas in this episode: Charles Kitzman, chief information officer, Shasta Community Health CenterInteliChartTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities© 2022 Center for Care Innovations. All Rights Reserved.

Scheduling appointments is one of the biggest challenges facing community health centers. Patients often lose those self-addressed postcard reminders, and manually calling patients to book a recall appointment is a major slog for clinic staff. The flurry of activity around COVID-19 tests and vaccines has only compounded that problem, as patients encounter jammed phone lines and long wait times. But starting in 2021, Tiburcio Vasquez Health Center began piloting an automated patient recall system — one that offers easier, more efficient outreach, as well as the personalized text message nudge patients need.Here's where you can learn more about the people, places, and ideas in this episode: Caleb Sandford, chief transformation officer at Tiburcio Vasquez Health CenterWELL HealthTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities© 2022 Center for Care Innovations. All Rights Reserved.

During the COVID-19 pandemic, we have seen health care organizations innovate rapidly to meet the ever-changing needs of a global crisis. As we go into our third pandemic year, we're taking a step back to examine whether healthcare is more or less equitable now. Listen to this candid conversation with three leaders about the changes and ongoing challenges to flip existing power dynamics within healthcare institutions so that care is anchored in the needs of the underserved communities.Here's where you can learn more about the people, places, and ideas in this episode: Sofi Bergkvist, president, Center For Care InnovationsMichael Lok, planning manager, Asian Health ServicesSylvia Hacaj, director of development and communications, LifeLong Medical CareEric Lam, account and strategy partner, ExygyWebinar: State of Equity: Healthcare for our Safety Net© 2022 Center for Care Innovations. All Rights Reserved. 

In need of a recharge? Perhaps a new approach to working through change? We're joined by Tabitha Thomas — a longtime crisis counselor and centering practitioner — who guides us through a ~12 minute centering practice. Following the  meditation, Tabitha unpacks some of her learnings as a student of Emergent Strategy, a book written by social justice facilitator and fellow somatics practitioner, Adrienne Maree Brown. Tabitha threads those lessons with that of human-centered design, namely from CCI's Catalyst program, and she shares guiding principles that inspire us to navigate through this pandemic with intention.Here's where you can learn more about the people, places, and ideas in this episode: Tabitha ThomasCentering as a meditation practiceGenerative SomaticsEmergent Strategy by Adrienne Maree BrownWEAVE, Inc.Catalyst, CCI's human-centered design programCCI Webinar: Practicing Centering and Emergent Strategy During Trying Times© 2022 Center for Care Innovations. All Rights Reserved.

Similar to our last episode with Axis Health, we dive into another health center's digital health solution journey in remote patient monitoring (RPM) during the pandemic — piloting a platform and process that allows patients to take their blood pressure at home, with the data then gathered and assessed by the care team. We chat with Northeast Valley Health Corporation as they share some of the early successes and challenges faced in using this platform with regards to patients' controlled and uncontrolled blood pressure rates, as well as what implementing RPM looks like in the near future. Learn more about the key role of care coordinators and care teams in advancing this work forward.Here's where you can learn more about the people, places, and ideas in this episode: Debra Rosen, RN, MPH, Director of Quality and Health Education, Northeast Valley Health CorporationRimidiTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities© 2022 Center for Care Innovations. All Rights Reserved.

To kick off 2022, we're excited to have Dr. Mai-Khanh Bui-Duy from Salud Para La Gente share the impact of her organization's work as participants in our Connected Care Accelerator (CCA). Mai gives us insight into the benefits of engaging with her fellow participants, as well as how the program has supported her ongoing journey to provide telehealth. Listen to learn about the challenge of shifting patients to video visits, resources shared and adapted by this learning collaborative, and more.The Center for Care Innovations is continuing the growth of this learning community with a new opportunity for California-based safety-net organizations to participate in the next phase of this program, which will focus on innovation projects to advance equity in telehealth access. For more information and details on how to apply, visit careinnovations.org.Here's where you can learn more about the people, places, and ideas in this episode: Connected Care Accelerator: Equity Collaborative - Apply now! The request for applications is now open through March 16, 2022Virtual Care Learning Hub - CCI shares the best of the best for achieving health equity through virtual care. This learning hub synthesizes 20+ years of experience filled with great ideas you can start testing right awayMai-Khanh Bui-Duy, MD, Director of Population Health and Health Education, Salud Para La Gente© 2022 Center for Care Innovations. All Rights Reserved.

2 - 8-2022 Jonatan Chen MD Cardiac Care Innovations At CHOP by Tommy G

What is remote patient monitoring? In this episode, we talk with Axis Community Health about launching a digital health solution that captures and records a patient's blood pressure data in the comfort of their own home — all in the middle of the pandemic. Our hope is by sharing the highs and of this pilot project, safety net organizations can apply these lessons learned to their own challenges.Here's where you can learn more about the people, places, and ideas in this episode: Amit Pabla, chief quality and transformation officer, Axis Community HealthCareSignalTechnology Hub, a CCI program that helps organizations vet, pilot, evaluate, and spread innovative digital health solutions targeting Medicaid markets and historically underinvested communities© 2021 Center for Care Innovations. All Rights Reserved. 

“Positive childhood experiences can help a person become resilient or heal from adversity,” says Dr. Robert Sege, a pediatrician and a professor at the Tufts University School of Medicine. In this episode, Dr. Sege discusses the Healthy Outcomes from Positive Experiences, or HOPE, framework, a new way of seeing and discussing  experiences that support children's growth and development.Here's where you can learn more about the people, places, and ideas in this episode: Dr. Robert Sege, a pediatrician and a professor of Medicine at Tufts University School of Medicine, where he directs the Center for Community-Engaged Medicine.Healthy Outcomes from Positive Experiences, also known as HOPE, frameworkAdverse childhood experiences, also known as ACEsResilience Beginnings Network, a CCI program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thrive© 2021 Center for Care Innovations. All Rights Reserved.

While “design thinking” is a dynamic improvement and innovation tool, it can also facilitate dehumanization and anti-Blackness. But when we combine the approach with community organizing — a powerful strategy for building people power and righting injustices — this collaboration has the ability to transform the well-being of our most vulnerable populations.Here's where you can learn more about the people, places, and ideas in this episode: Aida Mariam Davis, CEO and founder, Decolonize DesignCelina Culver, community organizer, Pennsylvania United and the Voice of WestmorelandTsega Tamene, head of data science and evaluation, Pillsbury United CommunitiesKelsei Wharton, community associate, Obama FoundationCCI Webinar: Designing Through People Power© 2021 Center for Care Innovations. All Rights Reserved.

Dr. Alicia Lieberman is a renowned psychologist, professor, author, and researcher who directs UCSF's Child Trauma Research Program. As a trilingual and tricultural Jewish Latina born and raised in Paraguay, she has a special interest in cultural issues involving child development, child rearing, and child mental health. In this episode, she explains how she helped develop the TRIADS framework, a model for adverse childhood experiences (ACEs) screening and strength-based counseling based on trust, empathy, consent, and mutual respect.Here's where you can learn more about the people, places, and ideas in this episode: Dr. Alicia Lieberman, director of UCSF's Child Trauma Research ProgramAdverse childhood experiences, also known as ACEsTrauma and Resilience-informed Inquiry for Adversity, Distress, and Strengths, also known as TRIADS, a framework to talk with patients about adverse childhood experiences and create healing relationshipsCalifornia ACEs Learning and Quality Improvement Collaborative, also known as CALQIC, a CCI programCCI: TRIADS Framework: An Approach to Understanding, Helping, and Healing People Who Experience TraumaCCI: Widening the Health Care Lens: Lessons from CALQIC's Opening Session on Childhood Trauma and Healing© 2021 Center for Care Innovations. All Rights Reserved.

We can't solve health inequities in a vacuum. To truly eliminate health disparities, it's crucial to involve patients and the community and co-design solutions with them. We talk to folks who have partnered with community members and patients to tackle inequities linked to race, ethnicity, poverty, and class. Discussing their journey and challenges, these leaders tell care teams the crucial steps they need for success. Here's where you can learn more about the people, places, and ideas in this episode: Mary Minniti, senior policy and program specialist, Institute for Patient- and Family-Centered CareKelly Bruno, president and chief executive officer, National Health FoundationLibby Hoy, founder and chief executive officer, Patient & Family Centered Care PartnersLeticia Reyes-Nash, director of programmatic services and innovation, Cook County Health and Hospitals SystemMaria Lemus, executive director, Vision y CompromisoCCI: Just Listen: Taking on Health Inequities through Patient and Community EngagementCCI: Tackling Bias, Fear, Inequality, and Disrespect: Tosan Boyo's Blueprint for a Successful Equity Journey in HealthcareCCI: Racial Inequities in Health Care: What is Holding Us Back?American College of Physicians: What's the benefit of patient, family engagement?Association of State and Territorial Health Officials: The Economic Case for Health EquityBaker Institute:  Just Medicine: A Cure for Racial Inequality in U.S. Health Care© 2021 Center for Care Innovations. All Rights Reserved.

Mr. Paul Parker is a Consultant Orthopedic Trauma Surgeon with over 23 years' experience specializing in injuries of the lower limb. He is the British Army's most senior Orthopedic Consultant, and has a busy NHS practice at the Queen Elizabeth Hospital in Birmingham, the UK's largest level 1 trauma center.   The only consistent lesson of history is that men do not learn the lessons of history- Aldous Huxley. In this episode, Mr. Parker describes how some of the “innovations” that we are currently using to treat patients on the battlefield actually were around a hundred years ago.  He talks about how we are relearning some of the lessons of history and leveraging technology to improve care at the point of injury.  Utilizing drones to evacuate and potentially treat patients is not too far in the future.  Colonel Parker reflects on his almost 40 years of experience to provide insights and unique perspectives needed to prepare for combat casualty care in future conflicts.  He also tells some engaging stories from his multiple deployments around the globe.  Caring for the wounded on the battlefield is a team effort- you will definitely learn something from this WarDoc!   Find out more about COL Parker at wardocspodcast.com/guest-bios and visit our webpage at wardocspodcast.com.   Please take a moment to follow/subscribe, rate and review WarDocs on your preferred Podcast venue.

We've been talking a lot about "design thinking" on this podcast lately. Now, it's your chance to get involved in Catalyst, our award-winning training program that teaches an approach to problem solving that is rooted in understanding people's needs and experiences. Learn about the application process, building new mindsets, and how you can contribute to the future of community health. Here's where you can learn more about the people, places, and ideas in this episode: Catalyst, CCI's design thinking training programApplications will open on October 6, 2021 at careinnovations.org. The deadline to apply is Nov. 19, 2021.Using Design Thinking to Prescribe Food as Medicine© 2021 Center for Care Innovations. All Rights Reserved.

Luke Entrup is an executive coach and consultant who works with high growth startups to strengthen their organizational culture and leadership in an ever-changing environment. We know Entrup because he spent many years as director of innovation at West County Health Centers and Petaluma Health Center, and he is also an alumnus of CCI's design thinking training program. In this discussion, Entrup shares his foolproof meeting structure that supports a culture of innovation, as well as the role of leadership in its success.  Here's where you can learn more about the people, places, and ideas in this episode: Luke Entrup, a partner at Evolution, a coaching, consulting, and investment firmCatalyst, CCI's human-centered design training programBuilding a Culture of Innovation Through LeadershipWest County Health CentersPetaluma Health Center© 2021 Center for Care Innovations. All Rights Reserved.

Dr. Blake Gregory is the medical director at Alameda Health System and an alumna of Catalyst, CCI's human-centered design training program. She shares how the "design thinking" skills she learned now play a central role in her work. Learn about the surprising benefits of having all staff engage in hiring, how Gregory uses "affinity clustering" on a weekly basis, and why  encouraging people to draw their experiences increases empathy and understanding.Here's where you can learn more about the people, places, and ideas in this episode: Dr. Blake Gregory, medical director at Alameda Health SystemCatalyst, CCI's human-centered design training programThree Ways to put Human-Centered Design Methods to Work with Staff and ColleaguesAffinity ClusteringCase Study: Cultivating Workplace Happiness© 2021 Center for Care Innovations. All Rights Reserved. 

Why do we treat addiction so differently than we do all other chronic diseases? That's a question that Dr. Joe Sepulveda has been asking for years. A board-certified psychiatrist specializing in addiction treatment at the Family Health Centers of San Diego, he founded the organization's medications for addiction treatment (MAT) program. He urges primary care providers to embrace addiction treatment as they do diabetes, hypertension, and other common chronic diseases: without bias or judgement. Here's where you can learn more about the people, places, and ideas in this episode:Dr. Joe Sepulveda, assistant medical director at Family Health Centers of San DiegoAddiction Treatment Starts Here, CCI's portfolio of programs that are working to curb the opioid epidemic in CaliforniaTreating Addiction as a Chronic Disease: 10 Key Takeaways for Primary Care ProvidersTackling America's Deadliest Drug Epidemic: How CCI Helped Transform Addiction Treatment During the Pandemic  What are Medications for Addiction Treatment (MAT) for Opioid Use Disorder?FYI: We're taking a summer break from August 23 to September 6. During this organization-wide closure, CCI staff are planning to “unplug” together — rescheduling activities, snoozing notifications, and turning off screens. To learn why rest is a key part of our pandemic recovery, listen to this podcast episode. Health Pilots will return on September 8.© 2021 Center for Care Innovations. All Rights Reserved.

How do you create meaningful connections? Jill Rees of West County Health Centers, one of CCI's longtime collaborators, shares how she builds rapport with her patients, so that she can hear deeply authentic stories and get to the “why” behind their answers. Jill advises us to sit down, be real, and listen patiently. If you are looking to better engage end users, clients, or staff, there will be a ton of takeaways from this discussion for you.Here's where you can learn more about the people, places, and ideas in this episode:Jill Rees, Ph.D., associate director of behavioral health, West County Health CentersCCI Webinar: How to Connect with People and Hear their Authentic Stories© 2021 Center for Care Innovations. All Rights Reserved. 

Are you wondering how to create a culture of innovation within your organization? We know it isn't easy. So we're discussing how you can start to build a foundation for this important work. Here's where you can learn more about the people, places, and ideas in this episode:Lynne Maguire, innovation and strategy consultantCCI's Colorado Health Innovation Community (CHIC)Columbus Regional Health2017 Design Value Award Winner:  Developing an organizational capacity for innovation without breaking the bank© 2021 Center for Care Innovations. All Rights Reserved.

Are you drowning in data, but no one is quite sure what to do with it? Do you find you're spending more and more on technology systems, yet still don't have the information you need? CCI's newest online course, Building a Data Driven Culture, is here to help. In this episode, our expert faculty discuss the fundamental concepts, techniques, and tools that will support your work to make the most of your organization's data.Here's where you can learn more about the people, places, and ideas in this episode:Building a Data Driven CultureCCI AcademySA Kushinnka, CCI expert facultyJerry Lassa, CCI expert faculty© 2021 Center for Care Innovations. All Rights Reserved. 

Are you interested in integrating self-care practices into your daily work? Dana Valley, the director of quality management at West County Health Centers, shares her own journey, as well as the short, fun rituals that help her staff and wider community to engage in mindfulness.Here's where you can learn more about the people, places, and ideas in this episode: Dana Valley, Director of Quality Management, West County Health CentersSonoma Community Resilience CollaborativeThe Center for Mind-Body MedicineCCI Peer Workshop: Taking Time for Self-Care During the Workday© 2021 Center for Care Innovations. All Rights Reserved.

Want to improve your team's problem-solving skills? Quality improvement is an evidence-based methodology that provides a step-by-step approach to improving performance. We're celebrating the launch CCI's newest online course, ABCs of Quality Improvement. In this episode, our expert faculty explains why you should sign up for this free resource today! Here's where you can learn more about the people, places, and ideas in this episode:ABCs of Quality ImprovementCCI AcademyDenis Armstorff, CCI Expert Faculty© 2021 Center for Care Innovations. All Rights Reserved.

We're talking about the 4 R's framework which covers the different phases of the pandemic: readiness, response, recovery, and renewal. Our hope is that this scaffolding can help health centers and other safety net organizations navigate the crisis.Here's where you can learn more about the people, places, and ideas in this episode: Dr. Irene Sung, CCI coachDr. Ken Epstein, CCI coachResilience Beginnings Network, a CCI program dedicated to advancing pediatric care delivery models that are trauma- and resilience-informed so that 100,000 young children and their caregivers have the support they need to be well and thriveHeal SF, a comprehensive effort to provide immediate and coordinated mental health services for San Francisco's public, private, and non-profit health care providersRetired Public Health Leaders Respond to COVID Mental Health Crisis, Heal SFTrauma Transformed, an organization that advances trauma-informed and healing-centered systems © 2021 Center for Care Innovations. All Rights Reserved.

Interested in becoming a more conscious co-designer? Two alumni of CCI's design thinking program — Selena Wilson and Landon Hill, staff at the East Oakland Youth Development Center (EOYDC) — share how they're navigating power dynamics to engage youth and parents as experts on their community and their own experience.Here's where you can learn more about the people, places, and ideas in this episode: Catalyst, CCI's human-centered design training programEast Oakland Youth Development CenterWebinar: Navigating Power Dynamics in Co-Design: East Oakland Youth Development Center© 2021 Center for Care Innovations. All Rights Reserved.

Elizabeth Morrison, an expert motivational interviewing trainer, returns to share best practices in empathy-based communication for virtual health care settings. This episode is for anyone who wants to learn more of these key techniques for phone and video visits.Morrison tells us:Affirming strengths means noticing and amplifying a person's values and goodness. By affirming strengths, we show people that we are focused and attuned to what is best about them, their inherent worth and unique abilities. This strengths perspective represents a paradigm shift in the field of health care. It is a move away from traditional deficit and pathology-based communication models and towards truly whole-person care.If a rift in a conversation opens up, use “repair strategies” to rebuild the trust and relationship at hand. These strategies include expressing apology, regret, and wishes.Here's where you can learn more about the people, places, and ideas in this episode: Elizabeth Morrison ConsultingRsourced, Morrison's curated collection of human-centered resourcesEmpathic Communication in Phone and Video VisitsWhat Exactly Is Motivational Interviewing?Webinar: Empathic Communication Strategies for Telemedicine© 2021 Center for Care Innovations. All Rights Reserved.

Elizabeth Morrison, an expert motivational interviewing trainer, joins us to share best practices in empathy-based communication for virtual health care settings. This episode is for anyone who wants to practice these key techniques for phone and video visits. Morrison tells us:Reflective listening involves repeating back what we have heard the other person say. This demonstrates that we are paying attention and that we want to make sure we've heard someone correctly. More importantly, it demonstrates hearing them is important to us, and that we value what they've shared. When we are very skillful in using reflective listening, we can actually help others identify how they feel and what they think, just by interpreting and reflecting what they've said.When questions are truly open, we don't know what we will hear next or where things might go in the conversation, and that is OK! In asking open-ended questions, we are demonstrating to others that we value their story and their perspective — not imparting our own judgment or opinions on their experience. Open-ended questions are an invitation for others to share what's on their mind, allowing us to see things from their point of view and catch a glimpse of their beliefs, values, and strengths.Here's where you can learn more about the people, places, and ideas in this episode: Elizabeth Morrison ConsultingRsourced, Morrison's curated collection of human-centered resourcesEmpathic Communication in Phone and Video VisitsWhat Exactly Is Motivational Interviewing?Webinar: Empathic Communication in Virtual Practice© 2021 Center for Care Innovations. All Rights Reserved.

Vision y Compromiso Executive Director Maria Lemus promotes community well-being through the training and support of promotores and community health workers. She shares engaging stories of how she came to understand inequity personally, what equity and cultural humility look like, and new approaches for partnering with communities. As Lemus describes it, “health equity is taking what's real in the community and integrating it into a system that doesn't know about it.” You'll get new tools and a big dose of inspiration from Lemus.Here's where you can learn more about the people, places, and ideas in this episode: Just Listen: Taking on Health Inequities through Patient and Community EngagementMaria Lemus, executive director of Vision y Compromiso© 2021 Center for Care Innovations. All Rights Reserved.

Data collection and engagement are pivotal parts of any organization's efforts toward health equity. Dr. Geoffrey Leung, Riverside University Health System Ambulatory Medical Director, delves into how to collect sexual orientation and gender identity (SOGI) and race, ethnicity and language (REAL) data, while sharing other options if those metrics aren't a place for you to start. As he reminds us, “You actually work on equity every day. And equity is embedded in all of the patient care that we do.” Leung goes beyond the data to talk about the importance of questioning assumptions, how to get buy-in, and insights from Riverside's own efforts. Here's where you can learn more about the people, places, and ideas in this episode: Caring for Cardiovascular Patients Against the Backdrop of COVID-19 and Systemic RacismGeoffrey Leung, MD, ambulatory medical director of Riverside University Health System© 2021 Center for Care Innovations. All Rights Reserved.

Dr. Jason Cunningham, chief executive officer of West County Health Centers, and Dr. Grace Floutsis, chief medical officer of White Memorial Community Health Center, discuss why they made video visits a priority for their organizations, explain how they supported their teams in that journey, and share some practical advice.Here's where you can learn more about the people, places, and ideas in this episode: Peer Sharing: Promising Best Practices for Video VisitsGrace Floutsis, MD, chief medical officer of White Memorial Community Health CenterJason Cunningham, DO, chief executive officer of West County Health Centers © 2021 Center for Care Innovations. All Rights Reserved.

Before the coronavirus struck, a Los Angeles-based healthy fast-food chain called Everytable had just received grant funding to roll out its social equity franchise program. During the pandemic, it pivoted from a retail model built on storefronts and meal subscriptions toward a mobile emergency response team to tackle food insecurity. It quickly became a lifeline for city residents and isolated people in need.In fact, working with the City of Los Angeles Department of Aging, Santa Monica College, and the Los Angeles Homeless Services Authority, Everytable distributed more than 3 million emergency meals to homeless shelters, senior living centers, homebound elders, and hungry college students and families who didn't always know where their next meal was coming from. We sat down with Sam Polk, the co-founder of Everytable, to discuss good eats, health care partnerships, and more.Here's where you can learn more about the people, places, and ideas in this episode: How Everytable Transformed Food Justice in LA Sam Polk, co-founder and chief executive officer of Everytable© 2021 Center for Care Innovations. All Rights Reserved.

Tosan Boyo — who was recently chief operating officer of Zuckerberg San Francisco General Hospital and now serves as senior vice president of hospital operations at John Muir Health — shares practical next steps for organizations of any size and at any stage of their equity journey. Boyo asks, “Are we providing the tools and resources for staff to do equity work? Then we are creating an inclusive environment for everyone to belong and to thrive?” Here's where you can learn more about the people, places, and ideas in this episode: Caring for Cardiovascular Patients Against the Backdrop of COVID-19 and Systemic RacismTackling Bias, Fear, Inequality, and Disrespect: Tosan Boyo's Blueprint for a Successful Equity Journey in HealthcareToysan Boyo, former chief operating officer of Zuckerberg San Francisco General Hospital and Trauma Center© 2021 Center for Care Innovations. All Rights Reserved.

While Medicaid expansion dominates North Carolina’s health care headlines, other topics deserve attention, too. Jordan Roberts, John Locke Foundation health care policy analyst, focuses on two health care innovations. First, he explains how Medibid connects patients and doctors through online auctions. Second, he discusses the planned merger of Aetna and CVS and the potential impact on retail health care. Advocates of a Convention of States made their pitch again this year in North Carolina. Mark Meckler, president and founder of the Convention of States project, enlisted public support for the idea from conservative commentator and former Florida congressman Allen West. Meckler and West explain how a convention could help rein in an unaccountable federal government. They also rebut concerns from critics who believe a runaway convention could lead to unintended negative consequences. Most public school students advance from grade to grade with their same-age peers. But not all of them are ready for the academic challenges linked to the next grade level. That’s why some state lawmakers are pushing for study of a competency-based education system. You’ll hear details of their plan. Some lawmakers are working again this year to scale back or even eliminate North Carolina’s certificate-of-need restrictions on new medical facilities and major medical equipment. They explained their goals during a recent news conference. They also cited research that questions the value of CON restrictions in states that employ them. Fourteen years after the infamous U.S. Supreme Court decision in Kelo v. City of New London, North Carolina still has taken no steps to boost protection for residents against eminent domain abuse. Jon Guze, John Locke Foundation director of legal studies, explains why state policymakers should address the issue. He says the N.C. House has approved seven different eminent domain reform bills since Kelo. The Senate has yet to address any of them.

Join us today as we speak with Benjamin Dzialo from Boulder Community Health about care innovations.

Dr. Andrew Meltzer discusses new technology and devices for emergency care.

When the promises of workplace wellness programs and population health analysis don't live up to expectations, lack of trust can stifle growth for the entire sector. Linda Riddell tells us how to bypass savvy marketing to help employers and health systems evaluate if vendors' claims match reality. Care Innovations' Validation Institute is rescuing outcome measurements by rigorously checking the math and methods before giving their stamp of integrity. Show Notes: 1:35 – What is the Value Institute? – Review of outcome measures 5:50 – Meaningful outcome measures – Simple questions with big predictions 7:12 – The holistic approach to measuring the health of a population and how third parties work with employers. 9:50 – Direct vs. indirect measures of health in a population: challenges and expectations for employers 10:45 – Data protection, 3rd party vendors, neutral middle man, confidentiality 13:10 – Validation Institute origin story 14:45 – First customers and impact in the payer marketplace 17:07 – Helping data shine over marketing 18:03 – Breaking through the “conventional wisdom”, understanding clinical guidelines vs wellness guidelines 19:24 – Backing up health screens and fitbit challenges with real data: Accreditation vs. Validation 22:44 – Biggest opportunities in validating health claims – Standard Bearer: Morning Star, “Show me the CarFax” 24:10 – Employers need to watch out for intuitive and easy to track measurements with no objective, scientific validity 26:46 – Opportunities for health systems – financial risk contracting forces health systems to be more diligent and weary (‘measure sensitive') than employers, should be doing their own analysis about what works, 3rd party can give feedback towards “getting to no” and alternative measures that would be more effective 29:25 – Health Value Awards 31:17 – Most exciting new idea – Integrated Musculoskeletal Care, link of overview of contestants 33:11 – World Healthcare Congress About Linda Riddell Linda K. Riddell, MS is a Population Health Scientist and Independent Validator for the Validation Institute. Ms. Riddell has 30 years' experience in health care, public and private health insurance, and health policy.  Her company specializes in measuring outcomes for health and wellness programs, such as coaching, behavior incentives, and novel interventions.  Clients range from state governments to private insurers to start-up technology companies. She is Strategic Initiatives Manager for Care Innovations Validation Institute, which peer reviews outcome measures for member companies.   She has a master's degree in health policy and management from the Edmund Muskie School of Public Service. Linda's call to action to listeners: Ask your vendor if their program has been validated by the Validation Institute. If the answer is yes, you know their promises are real; if not, send them to the Institute to get reviewed. LinkedIn: https://www.linkedin.com/in/linda-riddell-557b2a13/ About The Validation Institute Helping people choose health and wellness programs that deliver measurable, positive results is the goal of the Validation Institute.  The Institute's Trusted Community members have had their outcomes independently reviewed and validated.  Our team of population health experts and bio-statisticians are a resource for program vendors who want to compete on the basis of outcomes and for purchasers who want effective programs. Find more about the Validation Institute here: https://www.validationinstitute.com/ About The Critical Outcomes Report Analysis (CORA) Certification Consultants, brokers and others can get certified by the Validation Institute by studying the certification course curriculum and passing the final exam (Wellness that Works). The course awards four credit hours for health insurance brokers; credits for HRCI certification are underway. This course will help you to understand population health metrics, and give you the tools to assess the validity of ROI promises and outcomes measures. As the healthcare industry evolves so that the achievement of cost savings replaces the appearance of cost savings as the key outcome, individuals who understand the difference will be highly valued in the marketplace. Certification course graduates have the option to join the Validation Institute's Trusted Community of Certified Professionals. This comes with a listing on our website and use of the Certification Logo. For more information, click here. Find more about their certification course here: https://www.validationinstitute.com/validation-certification/ Find a certified professional here: https://www.validationinstitute.com/certified-professionals/ Related A Blueprint for the Next Generation Health Ecosystem | Dave Chase | The Health Rosetta We talk with Dave Chase about Health Rosetta principles, plus their work with the Validation Institute on the Health Value Awards. Subscribe to Weekly Updates If you like what we're doing here, then please consider signing up for our weekly newsletter. You'll get one email from me each week detailing: New podcast episodes and blog posts. Content or ideas that I've found valuable in the past week. Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else. Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime.   The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar

Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You’ll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We chat with Roza Do, who helped manage the Hubs program for the Center for Care Innovations. There she worked on a number of efforts focused on building human-centered design skills in the safety net, learning from other industries and fostering strategic partnerships with entrepreneurs.

Ryan Olmstead, CPR's director of member services, calls Lisa Yee, executive director of the Silicon Valley Employers Forum, to hear about her work with large employers in Silicon Valley in order to best support them in delivering the best health care benefits to their employees.

Multi-institution collaborative meets to improve care and promote safety in the ambulatory setting.

Wednesday, September 13th, 2017 our special guests are: Brian R. Klepper, PhD is a  principal at Healthcare Performance, Inc. and Principal at Worksite Health Advisors . Klepper is a health care analyst, commentator and entrepreneur who has specialized on health care market dynamics and the drivers of the cost crisis. He is a former CEO of the National Business Coalition on Health (NBCH), representing 52 regional business health coalitions, about 5,000 employer and union health benefits purchasers and some 35 million people. Linda K. Riddell, M.S., Principal, Health Economy, LLC. Ms. Riddell has worked in health policy and health care since 1985. Her recent public sector work has included projects for Maine’s Medicaid program. Linda is an independent population health scientist, consulting with private and public sector organizations on measuring outcomes.  She is also the Strategic Initiatives Manager for the Validation Institute, Inc.  She will be in charge of reviewing the Health Value Award applicants' measurable results.   We'll discuss current market conditions and the HealthValue Awards Program a co-venture of World Congress, in partnership with The Health Rosetta Institute and The Care Innovations Validation Institute. Join us!

Wednesday, September 13th, 2017 our special guests are: Brian R. Klepper, PhD is a  principal at Healthcare Performance, Inc. and Principal at Worksite Health Advisors . Klepper is a health care analyst, commentator and entrepreneur who has specialized on health care market dynamics and the drivers of the cost crisis. He is a former CEO of the National Business Coalition on Health (NBCH), representing 52 regional business health coalitions, about 5,000 employer and union health benefits purchasers and some 35 million people. Linda K. Riddell, M.S., Principal, Health Economy, LLC. Ms. Riddell has worked in health policy and health care since 1985. Her recent public sector work has included projects for Maine’s Medicaid program. Linda is an independent population health scientist, consulting with private and public sector organizations on measuring outcomes.  She is also the Strategic Initiatives Manager for the Validation Institute, Inc.  She will be in charge of reviewing the Health Value Award applicants' measurable results.   We'll discuss current market conditions and the HealthValue Awards Program a co-venture of World Congress, in partnership with The Health Rosetta Institute and The Care Innovations Validation Institute. Join us!  

This is the second year in a row, Health Innovation Media put a studio on the ground at HIMSS courtesy of the co-founders at Conversa Health, i.e., Phil Marshall, MD, MBA and West Shell III. We again built an impressive list of guests this year engaging with industry thought leaders, innovators, system executives and the former Acting Administrator for CMS Andy Slavitt. For the compete list checkout:  'LIVE From #HIMSS17: On This Week in Health Innovation'  and for last year's line-up including links to both audio and select video interviews, see: 'LIVE from #HIMSS16: Broadcast Schedule'. In this exchange Health Innovation Media co-host Fred Goldstein briefs with Enrique Estrada, Director, Strategic Solutions, Care Innovations. Produced by Gregg A. Masters, MPH for Health Innovation Media. Enjoy!

The annual 'fall classic' aka the Health 2.0 Fall Conference convened at the Santa Clara Convention Center for it's 10th Annual gathering from September 25th - 28th, 2016. In this session Douglas Goldstein debriefs with Keller Hawthorne, Director of Marketing for @Intel subsidiary @CareInnovations who previews a new smart sensor that integrates with Health Harmony to capture activities of daily living. Segment filmed and produced for Health Innovation Media by Gregg Masters, MPH. Enjoy! 

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You'll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We're thrilled today to be joined by Susannah Brouwer, who's currently the operations manager at the Center for Care Innovations. As most of you know, CCI has developed a number of innovation hubs over the years and is now supporting more than 30 community health organizations throughout California in this effort. Susannah is one of the key ingredients to supporting all the work that goes on at CCI.

Our LIVE from ATA 2016 broadcast series from the Care Innovations booth included a rich roster of major thought leaders and best in class providers of telehealth or virtual care services. Full schedule here. In this session Health Innovation Media co-host Nick Adkins (@NickisnPDX) chats with outgoing American Telemedicine Association President Reed Tuckson, MD (@DrReedTuckson). For the latest on Telehealth and Remote Patient Management, check out RPM Academy. Enjoy!   

Our LIVE from ATA 2016 broadcast series from the Care Innovations booth included a rich roster of major thought leaders and best in class providers of telehealth or virtual care services. Full schedule here. In this session Health Innovation Media co-host Douglas Goldstein (@eFuturist) chats with Mercy Virtual's President Randall (Randy) Moore, MD, MBA. Follow Mercy Virtual via @FollowMercy. Enjoy! 

Health Innovation Media co-located with Care Innovations at American Telemedicine Association's Annual Meeting in Minneapolis, MN on Monday, May 16th, 2016 to live stream interviews with industry thought leaders, entrepremeurs and best in class vendors in telehealth, telemedicine and remote care technology. In this session Douglas Goldstein @eFuturist, chats with Marcus Grindstaff, Chief Operating Officer, Care Innovations. The line-up: Marcus Grindstaff, Chief Operating Officer, Care Innovations Marcus Rosenthal, CEO & Co-Founder, Revolve Robotics James Edwards, CEO, Carenection Krista Drobac, Executive Director, Alliance for Connected Care Jon Pearce, CEO, Zipnosis Rachel Choate, Advanced Telehealth Solutions Jack Kriendler, MD, Founder & CMO, Sentrian Kristi Henderson, PhD, Vice President, Virtual Care & Innovation, Seton Healthcare Randy Moore, MD, MBA, President, Mercy Virtual Reed Tuckson, MD, President, American Telemedicine Association 2016, Tuckson Health Connections See: 'LIVE From ATA 2016'

Health Innovation Media co-located with Care Innovations at American Telemedicine Association's Annual Meeting in Minneapolis, MN on Monday, May 16th, 2016 to live stream interviews with industry thought leaders, entrepremeurs and best in class vendors in telehealth, telemedicine and remote care technology. In this session Douglas Goldstein@eFuturist, chats with Keller Hawthorne, Director of Marketing, Care Innovations and Susan May, GE Healthcare. The line-up: Marcus Grindstaff, Chief Operating Officer, Care Innovations Marcus Rosenthal, CEO & Co-Founder, Revolve Robotics James Edwards, CEO, Carenection Krista Drobac, Executive Director, Alliance for Connected Care Jon Pearce, CEO, Zipnosis Rachel Choate, Advanced Telehealth Solutions Jack Kriendler, MD, Founder & CMO, Sentrian Kristi Henderson, PhD, Vice President, Virtual Care & Innovation, Seton Healthcare Randy Moore, MD, MBA, President, Mercy Virtual Reed Tuckson, MD, President, American Telemedicine Association 2016, Tuckson Health Connections For more information see: 'LIVE From ATA 2016'

In the LIVE from HiMSS16 series we were privileged to chat with Karissa Price-Rico, PhD (@KarissaPrince1), the Chief Marketing Officer of Care Innovations, an Intel Company.   Enjoy as my colleague and co-host Fred Goldstein (@fsgoldstein) Health Innovation MediaCo-host and President, Accountable Health, LLC, engages this thoughtful and enterprising executive. Enjoy!

(A previous series available on SoundCloud) Welcome to Health Pilots, where we interview people pursuing new solutions for health care in low-income communities. You'll hear about new technologies and workflows, human-centered design, and how to collaboratively innovate. We chat with Roza Do, who helped manage the Hubs program for the Center for Care Innovations. There she worked on a number of efforts focused on building human-centered design skills in the safety net, learning from other industries and fostering strategic partnerships with entrepreneurs.

During the JP Morgan 34th Annual Healthcare Conference Health 2.0 hosts the WinterTech conference which focuses on investment in the emerging digital health ecosystem. In this exchange, Health Innovation Media founder Gregg Masters chats with Trein Schiffelbian the Managing Director of the Validation Institute a service of Care Innovations an Intel/GE joint venture specializing in telehealth, remote patient management, population health, the move to value based healthcare and the provision of actionable insights at the point of care. We also learn about the Validation Institute and the role it plays in both the claims made by digital health companies and how startups can prudently deploy investment capital.  Enjoy!

During the JP Morgan 34th Annual Healthcare Conference Health 2.0 hosts the WinterTech conference which focuses on investment in the emerging digital health ecosystem. In this exchange, Health Innovation Media founder Gregg Masters chats with Karissa Price,Chief Marketing Officer of Care Innovations an Intel/GE joint venture specializing in telehealth, remote patient management, population health, the move to value based healthcare and the provision of actionable insights at the point of care. We also learn about the Validation Institute and the role it plays in both the claims made by digital health companies and how startups can prudently deploy investment capital.  Enjoy!      

Wednesday, November 18th 2015 at 12 Noon PT/3PM ET our guest is Karissa Price, PhD of Care Innovations, an Intel/GE joint venture (follow via @karissaprice1, @CareInnovations, @IntelHealth and @GEhealthcare, respectively). Karissa joined Care Innovations as Chief Marketing Officer in 2014. She is a high energy, award winning corporate entrepreneur, with a proven record of creating and executing profitable growth strategies for organizations ranging from ground level start-ups to Fortune 100 corporations.  Karissa co-founded and served as CEO of the first national, certified network of Home Care Agencies and service providers to help consumers age in place. The Trusted Hands Network generates calls from families that are then analyzed through a proprietary software system and matched to certified agency and provider members based on the patients needs.  Join us to learn more about Care Innovations and the Validation Institute!    

We caught up with the master group process facilitator Shawn Nasons at HealthOvate Boston (see: 'Healthovate! Boston…What a great day of BOLD ideas and SOLUTIONS!' for summary). Shawn is a talented voice and bundle of energy in the health, healthcare and education transformational space. As Chief Innovation Officer for the Xavier Center for Innovation (follow via @XavierInnov8) he and his talented team are co-locating a unique experience branded 'HealthOvate' with core partners Care Innovations a GE/Intel joint venture (follow via @careinnovations) with limited stops around the country. In this chat, we get an overview of what happens at HealthOvate and learn of the schedule and locations for future gatherings. HealthOvate Chicago runs Monday, October 5, 2015 from 9:00 AM to 4:00 PM at the Chicago Merchandise Mart. For more informatio or to register click here. Produced by Gregg A. Masters MPH for Health Innovation Media.    

Top Docs Radio features healthcare providers and professionals sharing their expertise to “Get the Word Out” about a variety of health problems, treatments and community concerns to elevate our community's well-being. THIS WEEK’S TOPICS This week we are featuring two physicians, both of which are bringing innovation and expertise to the well-being of their patients. […] The post Patient Care Innovations and Expertise – Top Docs Radio appeared first on Business RadioX ®.