Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
I'm Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. In this episode of ScaleUp Radio, I'm joined by Harry Shearer, co-founder of Shearer Associates, a Gloucestershire-based finance recruitment firm that's built its success on relationships, trust, and a strong local ethos. Harry shares how he and his mum, Claire, turned a simple “why not give it a go?” conversation in their garden into a thriving recruitment business serving Gloucestershire, Worcestershire and Herefordshire. Their approach is refreshingly personal in a world increasingly driven by KPIs and quick wins. Throughout our conversation, Harry reveals how Shearer Associates focuses on long-term partnerships, not transactions, and how that authenticity has become their defining advantage. We also explore how being small and family-run allows them to stay agile, adaptable and deeply connected to their community. Harry talks openly about the early challenges of balancing the excitement of growth with staying disciplined in the business fundamentals, from cashflow to marketing. You'll hear how structure, systems and the Pomodoro method keep him grounded and productive, even when the to-do list feels endless. Finally, Harry shares his reflections on leadership, learning from his mum's wisdom, and how authenticity on platforms like LinkedIn can transform client engagement. It's an inspiring story of humility, experimentation and growth, one that perfectly embodies the spirit of “Fix what bugs you” and “Just do it and find out.” To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Also, you can nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the show notes. So, let's now dive into the inspiring journey of authenticity, trust and growth with Harry Shearer. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Harry can be found here: https://www.shearerassociates.co.uk/ Resources: Building A Story Brand by Donald Miller - https://uk.bookshop.org/p/books/building-a-storybrand-clarify-your-message-so-customers-will-listen-donald-miller/4099240?ean=9781400201839&next=t Atomic Habits by James Clear - https://uk.bookshop.org/p/books/atomic-habits-the-life-changing-million-copy-1-bestseller-james-clear/2458373?ean=9781847941831&next=t&next=t Brick - https://getbrick.app/ Outlook - https://outlook.live.com/ Brand Fathers podcast - https://open.spotify.com/show/2wgTQ7mXBngdiNzcJ2cUJZ Modern Wisdom podcast - https://chriswillx.com/podcast/
In this episode of ScaleUp Radio, Kevin Brent is joined by Helen Bower, founder of Adder Bookkeeping, a practice she built from a solo venture to a thriving 8-person business over the course of two decades. Recently, Helen sold the business to Fresh Financials Group and now works part-time, having achieved her goal of a better work-life balance. Helen's journey is a fantastic case study in growing a service-based business with purpose, resilience, and a bit of creativity. What began as a way to balance work and family life gradually evolved into a scalable, systemised business with a strong team culture and a focus on delivering value through strategic financial insight. Together, Kevin and Helen cover three key areas: The Business Journey – From solo bookkeeper to team-based practice offering high-value, tech-enabled financial services. Scaling Challenges – Including team management, leadership transition, and the emotional and practical considerations of selling a business. Quickfire Questions – Helen shares her perspectives, advice for other founders, and her experience with the ScaleUp Challenges. You'll hear how Helen embraced technology and cloud-based systems early on, how she built a positive team culture through gamification and creativity, and why recurring revenue and financial metrics were central to her growth strategy. She also shares candidly about the challenges of staff management, getting pulled back into day-to-day operations, and the importance of planning for exit early. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Helen. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Helen can be found here: https://www.linkedin.com/in/helenbowerbookkeepingpractice https://www.adderbookkeeping.co.uk/ https://www.freshfinancials.com/ hello@freshfinancials.com (Put ScaleUp Radio and FAO Alex in the Subject line) Resources: Diary of a CEO podcast - https://stevenbartlett.com/doac/ The E-Myth by Michael E. Gerber - https://uk.bookshop.org/p/books/the-e-myth-revisited-why-most-small-businesses-don-t-work-and-what-to-do-about-it-michael-e-gerber/82114?ean=9780887307287&next=t The 33 Laws of Business & Life by Steven Bartlett - https://uk.bookshop.org/p/books/the-second-book-by-steven-bartlett-keep-it-to-yourself-steven-bartlett/7257436?ean=9781529146523&next=t Engager - https://engager.app/ Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/group-chat-software James Ashford - https://jamesashford.com/
In this special ScaleUp Club Q&A session, we welcomed back two familiar faces – Ross Latta, co-founder of MacroFin, and Adam Johnson, representing 3RP. I originally interviewed Ross and his Macrofin co-founder Stephen. Since then, both Macrofin and 3RP, once competitors in the NetSuite ERP space, have recently been acquired by Cooper Parry – a bold move that's opened up new opportunities and strategic directions for each. What followed was an insightful, honest conversation around leadership transitions, cultural integration, and navigating the delicate balance between entrepreneurial freedom and corporate structure. Key Takeaways: Merging Without Losing Identity: Although MacroFin and 3RP now sit under the Cooper Parry umbrella, both retain operational autonomy – a deliberate move to preserve their distinct cultures and strengths. Constructive Conflict Fuels Growth: Encouraging debate, challenging ideas, and psychological safety are central to how both teams make decisions and innovate. Leadership Evolution: With access to more experienced leadership, Ross and Stephen have been able to shift focus toward strategic growth and people development. Bold Moves Enabled: Financial backing from Cooper Parry has allowed both businesses to think bigger, act bolder, and invest in long-term impact. Standout Quote: "We've built a culture where everyone can challenge decisions — because it's not about being right, it's about getting it right." – Ross Latta Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Ross and Adam. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Ross can be found here: https://www.linkedin.com/in/ross-latta-macrofin Adam can be found here: https://www.linkedin.com/in/adamtjohnson
This week on ScaleUp Radio, we explore two different but equally powerful approaches to scaling a business. One focuses on building a community that challenges social perceptions, while the other focuses on guiding people through change and transformation. Tariq Kazemi, Co-founder and CEO of Bldbro, shares how his passion project became a £3 million skincare brand built around confidence and authenticity. What started as an online community for bald men has become a movement that celebrates individuality and self-acceptance. Uzma Aitqad, Founder of Magna People Change Consulting, helps organisations navigate digital and cultural change by focusing on people, not just process. With a background in engineering and a master's in organisational change management, she brings a unique perspective to how leaders can make transformation stick. Together, they explore the balance between purpose and people – showing that successful scaling depends on both. Meet the Guests Tariq Kazemi – The Community Builder Bldbro was founded to change the narrative around baldness. Tariq and his two co-founders built a brand rooted in authenticity and confidence. Guided by the belief that healthy conflict leads to better decisions, the trio created a business culture that encourages open debate and collective ownership. From choosing sustainable aluminium packaging over cheaper plastic to learning sophisticated growth metrics such as Lifetime Value and Customer Acquisition Cost, Tariq's story is one of purpose meeting performance. Uzma Aitqad – The Change Catalyst Uzma founded Magna People Change Consulting to address one of the biggest causes of failure in transformation: people and culture. She believes 70% of change initiatives fail because organisations focus on systems, not adoption. Her approach combines practical frameworks with empathy, helping leaders move from “doers” to influencers who inspire engagement. For Uzma, success means ensuring every change is understood, embraced and sustained. Key Lessons for Business Owners Mission before product – purpose drives growth. Culture determines success – people need to believe in the vision. Healthy conflict creates better decisions. Adoption is the measure of real change. Structure and consistency enable sustainable scale. Community or Culture – The Real Advantage Tariq demonstrates how authenticity and purpose can build powerful customer loyalty. Uzma shows that without internal engagement, even the best strategy will struggle to succeed. Their journeys highlight that scaling a business is about balance – between external brand identity and internal leadership strength. Final Thoughts Tariq and Uzma remind us that scaling is both a mindset and a mission. Success is not just about what you build, but who grows with you along the way.
In this episode of ScaleUp Radio, we sit down with Tariq Kazemi, co-founder and CEO of Bldbro, the game-changing skincare brand designed specifically for bald men. What started as an Instagram community aimed at shifting the stigma around hair loss has now evolved into an award-winning business that's turning heads in the grooming industry. Tariq shares the incredible journey of building Bldbro—from a soft launch that sold out in months to reaching £3 million in revenue in just 365 days, with over 3,000 active subscribers and ambitious international plans. With a strong focus on community, quality, and brand mission, Bldbro isn't just creating products—it's changing perceptions. This conversation is packed with insights and inspiration and is structured in three key parts: The Business & the Journey – Tariq discusses the origins of Bldbro, their unique hero product (Bldbro Daily, a matte moisturising gel with SPF), and how they've scaled so rapidly. Challenges of Scaling – We explore the tension between product development and customer feedback, the impact of fast growth, and lessons from their fundraising journey—including closing a £1 million seed round. Quickfire Round – A light-hearted look at Tariq's personal views on leadership, inspiration, and what's next. Key Highlights: Achieved 800% growth in 2023, and on track for 400% in 2024 Awarded the Men's Health Grooming Award, Telegraph Recommended, and West Midlands Startup of the Year Building a team culture rooted in healthy conflict, shared mission, and remote collaboration Marketing success driven by Instagram community, word-of-mouth, and bold campaigns across Meta ads, national radio, and more The one key thing Tariq shared that really resonated was this: “We're not just creating skincare—we're building confidence and community for bald men everywhere.” Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Tariq. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Tariq can be found d here: https://www.instagram.com/bld.bro/ https://bldbro.com/ Resources: Shantaram by Gregory David Roberts - https://uk.bookshop.org/p/books/shantaram-now-a-major-apple-tv-series-starring-charlie-hunnam-gregory-david-roberts/d08a35c26ee7e86f?ean=9780349117546&next=t Excel - https://excel.cloud.microsoft/en-gb/ Notion - https://www.notion.com/ Conjura - https://www.conjura.com/ Shopify - https://www.shopify.com/
In this episode of ScaleUp Radio, we dive into one of the most underestimated – and most essential – elements of successful business growth: change management. Our guest, Uzma Aitqad, brings over 25 years of experience in the corporate world and a deep understanding of organisational change. As the founder of Magna People Change Consulting, she now helps SMEs navigate complex digital transformations by focusing on people, not just process. The episode unfolds in three parts: Uzma's journey from electronics engineering to change consultancy, and the founding of Magna. Her practical insights into scaling challenges, the human barriers to change, and why 70% of change initiatives fail. A rapid-fire round covering Uzma's favourite resources, leadership tips, and more. The one key thing: Successful change is not about technology – it's about people. If your team isn't on board, the transformation won't stick. Whether you're an SME founder struggling to let go of control, or a leader trying to build agility into your team, this episode is full of practical strategies to help you scale with confidence. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Uzma. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Uzma can be found here: https://www.linkedin.com/in/uzma-aitqad/ https://www.magnapeoplechange.com/ Resources: People-centric Organisational Change By Julie Hodges - https://uk.bookshop.org/p/books/people-centric-organizational-change-engaging-employees-with-business-transformation-professor-julie-hodges/df2a1743f3b4d71c?ean=9781398612556&next=t Atomic Habits by James Clear - https://uk.bookshop.org/p/books/atomic-habits-the-life-changing-million-copy-1-bestseller-james-clear/2458373?ean=9781847941831&next=t&next=t Transformation Talk Podcast - https://samforget.com/podcast/ Manus AI - https://manus.im/ Perplexity - https://www.perplexity.ai/ Napkin AI - https://www.napkin.ai/
This week on ScaleUp Radio, two business leaders share how very different journeys can lead to the same goal: building a company that thrives beyond its founder. Dan Boardman-Weston, CEO of BRI Wealth Management, grew up in the family firm and became one of the youngest CEOs in the financial sector. His story shows how credibility, structure and culture form the foundation for long-term success. Paul Miller, founder of Cornish Accounting Solutions, built his business after a life-changing illness reminded him what matters most. He reshaped his accountancy practice around relationships, trust and purpose. Together, they ask a vital question: is business success defined by ambition and structure, or by compassion and legacy? Meet the Guests Dan Boardman-Weston – The Driven Successor Dan joined BRI at 18 and became CEO in his late 20s. Determined to earn respect on his own merits, he focused his first years on getting the right people, processes and culture in place before scaling. He believes in training and empowering staff, saying the key to growth is putting the right people in the right roles. His goal is clear: to grow BRI's £700 million in client assets while staying true to a culture built on trust and service. Paul Miller – The Relationship Builder Paul founded Cornish Accounting Solutions in 1994 after “drifting” into accountancy. Surviving meningococcal septicaemia forced him to cut 80-hour weeks and refocus on what truly mattered. He built a business rooted in empathy and long-term relationships, often calling himself a “consigliere” who listens first and advises second. By focusing on fewer, better-fit clients, Paul increased profit and restored balance to his life. Key Lessons for Business Owners Work on the business, not in it. Both leaders highlight the need for systems and time to think strategically. Invest in people. Training and trust turn staff into the engine of growth. Choose the right clients. Profit and calm come from quality, not quantity. Plan before you expand. Sustainable scale begins with internal stability. Prioritise well-being. Health and perspective matter as much as ambition. Legacy or Leadership – The Real Difference Dan's success comes from structure and discipline. His focus is on building a scalable company where performance and culture grow together. Paul's success comes from reflection and empathy. His focus is on relationships, community and leaving a lasting impact. Both show that leadership is not about being indispensable. It is about creating a business that can thrive without you. Insights from the ScaleUp Challenge Report BizSmart's ScaleUp Challenge research reveals that only 7% of UK SMEs have a truly scalable model, while 49% say their business would suffer if they stepped away for three months. SmartBoard® members who strengthen people and planning foundations achieve on average 31.6% headcount growth and 43% turnover growth within three years. Final Thoughts True success is measured not just in numbers but in people and purpose. Dan and Paul remind us that growth is about balance — between drive and discipline, profit and passion, leadership and life. Listen and Learn More
In this episode of ScaleUp Radio, we welcome Paul Miller, the founder of Cornish Accounting Solutions, who shares his unique journey in the world of accounting and business. With over 40 years of experience, Paul is not your typical accountant; he is an author, a coach, and a passionate advocate for family businesses. Paul takes us through his early days in the field, detailing how he transitioned from a traditional accounting role to building a thriving practice that prioritises relationships over mere numbers. He emphasises the importance of communication and emotional intelligence in fostering strong client connections, believing that understanding clients' needs is crucial for success. As he reflects on the evolution of the accounting industry, Paul highlights the impact of technology and the necessity for accountants to adapt by offering more value-added services. He discusses the challenges family businesses face and the significance of leaving a lasting legacy for future generations. What You'll Learn in This Episode - The importance of soft skills in business and accounting - How to effectively transition from a technician to a business owner - Strategies for building lasting client relationships - The unique challenges faced by family businesses - Insights on letting go and empowering the next generation Join us for an insightful conversation that explores the intersection of accounting, family values, and long-term success. Don't miss out on this opportunity to learn from Paul's wealth of experience! Make sure you subscribe to ScaleUp Radio to keep up with our latest episodes and insights into scaling your business. For now, let's dive into the journey of Paul Miller and discover the lessons he has learned along the way. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Paul can be found here: https://www.linkedin.com/in/paulmiller-cas/ paul@cornishaccounting.com Resources: Building a Legacy by Paul Miller - https://books.google.co.uk/books/about/Building_a_Legacy.html?id=Mrar0AEACAAJ&redir_esc=y Never Split The Difference by Chris Voss - https://uk.bookshop.org/p/books/never-split-the-difference-negotiating-as-if-your-life-depended-on-it-chris-voss/3692653?ean=9781847941497&next=t Diary of a CEO podcast - https://stevenbartlett.com/doac/ Xero - https://www.xero.com/
In this episode of ScaleUp Radio, Kevin Brent is joined by Dan Boardman-Weston, the CEO of BRI Wealth Management – a financial planning and investment management firm overseeing £700 million in assets for around 1,200 clients. Dan's journey is nothing short of remarkable. He joined BRI at just 18, took on various investment roles, and, after completing an MBA at 24, became one of the youngest CEOs in the sector at 28/29. Now, he's steering the company through an ambitious growth phase, with sights set on hitting £1 billion in AUM within two years, and potentially doubling that within five. This conversation is packed with valuable insights, and it's structured into three parts: Understanding the Business: Dan explains what sets BRI apart – blending the expertise of a large firm with the personalised service of a boutique one. He shares their “no-dickhead” policy, the importance of team training, and how 75% of new business comes through client referrals. Scaling Challenges & Strategy: From managing rapid change across people, processes, and proposition, to integrating acquisitions smoothly with a 98% client retention rate, Dan offers a transparent view of what it really takes to scale. He also shares how he's learning to let go of the day-to-day and focus more on strategy. Quickfire Wrap-Up: Dan gives practical advice for business owners, emphasising the compounding power of early financial planning, staying diversified, and being bold in trying new approaches. The standout message? “Be bold. Try new things. Don't be afraid of failure.” Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Dan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Dan can be found here: https://brigroup.co.uk/ https://www.linkedin.com/in/dan-boardman-weston/ Resources: ChatGPT - https://chatgpt.com/
This week on ScaleUp Radio we hear from two founders whose journeys couldn't be more different, yet both offer powerful lessons for business owners. On one side, Tom Hill, founder of Collina MEP, who took a bold leap from corporate life to build a boutique mechanical and electrical consultancy rooted in trust and long-term client relationships. On the other, Sarah Turner, founder of Little Beau Sheep, who turned redundancy and creativity into a flourishing craft-based brand that champions British wool and has captured the imagination of customers worldwide. Their stories challenge us to ask: does scaling come from decisive strategic leaps, or from organic growth and resourceful problem-solving? Meet the Guests Tom Hill – The Calculated Risk-Taker Left a senior regional director role to start his own consultancy almost overnight. Built Collina MEP as a boutique alternative to big firms, where every client feels their project matters most. Learned the hard way about over-promising, describing his first two years as “lonely and tiring.” Broke free from the founder's trap by hiring permanent staff, which he calls “the best decision I ever made.” Obsessed with culture, recruiting for personality and fit before skills to ensure a close-knit, approachable team. Sarah Turner – The Creative Industry Ambassador Discovered felting after redundancy and turned a personal solution into Little Beau Sheep. First Etsy sale led to her post office staff becoming her first customer base. Defines her brand around provenance, proudly using 100% British wool to support farmers. Scaling turning point came when a BBC Countryfile feature left her swamped, leading to outsourcing fulfilment. Now a Freeman of the City of London, she has literally driven sheep across London Bridge to promote her industry. Her long-term ambition is to make a tangible impact on the price of British wool for UK farmers. Key Lessons for Entrepreneurs Find Your Niche – Both founders thrived by creating a premium brand identity that avoided competing on price. Delegate to Grow – Tom built a team, Sarah outsourced fulfilment. Different routes, same outcome: freeing the founder. Culture is Everything – Tom proves people and personality drive service-based success. Champion a Cause – Sarah shows how aligning business with passion can build loyalty and influence an entire industry. Leaps vs. Organic Growth – The Big Difference Tom's journey is a story of calculated risk, structure, and culture, creating a consultancy that competes with giants by feeling boutique and personal. Sarah's is one of creative discovery, resilience, and industry advocacy, proving that passion and purpose can turn a craft into a brand with real impact. This echoes findings from the BizSmart ScaleUp Challenge Report: 43% of ScaleUp businesses doubled turnover within three years, but only by moving beyond founder dependency. 31.6% headcount growth among SmartBoard® members shows the importance of building teams and systems to support scale. Final Thoughts Scaling a business is not about choosing between a leap or organic growth. It is about knowing when to take decisive action, when to let go, and how to build something bigger than yourself. Listen and Learn More
In this episode of ScaleUp Radio, Kevin Brent sits down with Sarah Turner, the founder of Little Beau Sheep – a business that's giving British wool a brand-new lease of life. Sarah shares how she transitioned from corporate life into crafting sheep-inspired laundry and body care products, all enriched with lanolin and made from 100% British wool. What started as a creative hobby after becoming a mum quickly turned into a growing business with both consumer and trade success. Now based in Ilkley in the old International Wool Secretariat building, Sarah and her small team are on a mission to not only scale their operations, but also raise awareness of wool's incredible versatility and help bring greater value to UK sheep farmers. What You'll Learn in This Episode How a handmade craft project turned into a thriving retail and wholesale brand The challenges of scaling a purpose-driven, product-based business Creative PR and marketing strategies that punch above their weight The untapped potential of British wool in modern life The balancing act between business growth and personal satisfaction Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sarah. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Sarah can be found here: https://www.littlebeausheep.com/ https://www.facebook.com/littlebeausheep/ https://www.instagram.com/littlebeausheep/ hello@littlebeausheep.com Resources: The Diary of a CEO podcast - https://stevenbartlett.com/doac/ Audible - https://www.audible.co.uk/ Xero - https://www.xero.com/uk/login/ HubSpot - https://www.hubspot.com/
Hi, I'm Granger Forson. You can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode of ScaleUp Radio, I sit down with Tom Hill, founder and director of Collina MEP, a mechanical and electrical design consultancy based in Bristol that has grown rapidly since its launch in 2021. Tom shares how he left behind corporate consultancy life to create a business with a difference, one that blends technical excellence with a genuine personal touch. From the early lonely days of handling everything himself, through to building a thriving team of 11 in just a few years, Tom opens up about the highs and lows of starting and scaling a consultancy. He reveals the importance of culture, why leading by example is key, and how focusing on relationships rather than contracts has been central to their success. What shines through is Tom's deep commitment to client trust, sustainability, and the wellbeing of his team. From sending hampers at Easter to ensuring every project feels personal, his boutique approach sets Collina MEP apart in an industry often dominated by the “bare minimum.” If you've ever wondered how to balance growth with culture, or how to create repeat business through trust and care, this conversation is full of golden insights. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of a caring culture, sustainability and stunning growth with Tom Hill. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Tom can be found here: https://www.collinamep.com/ https://www.linkedin.com/in/tom-hill-4328b135/ Resources: Start with Why by Simon Sinek - https://uk.bookshop.org/p/books/start-with-why-15th-anniversary-edition-how-great-leaders-inspire-everyone-to-take-action-simon-sinek/7820616?ean=9781405977593&next=t The Diary of a CEO podcast - https://stevenbartlett.com/doac/ Monday - https://monday.com/
This week on ScaleUp Radio we hear from two founders whose journeys couldn't be more different — yet both offer powerful lessons for business owners. On one side, Ric Wilson, founder of ERP Experts, who built a seven-figure consultancy by focusing on systems, structure, and culture. On the other, Milo Pinckney, founder of Roller, who is redefining deodorant as a design-led ritual while navigating patents, investors, and the grind of start-up life. Their stories challenge us to ask: does scaling come from mastering internal systems, or from sheer resilience in the face of external battles? Meet the Guests Ric Wilson – The Pragmatic Problem-Solver Former research chemist turned entrepreneur after years in sales and marketing. Founded ERP Experts to help companies escape the chaos of disconnected systems. Believes systemisation is the foundation of scale — “don't have a dog and bark yourself.” Learned the hard way about hiring, moving from gut feel to a structured recruitment process. Now focuses on building culture, retention, and acquiring businesses with proven growth models. Milo Pinckney – The Resilient Brand-Builder Founder of Roller, a direct-to-consumer deodorant brand on a mission to transform a chore into a ritual. Spent four years in gruelling product development before launching. Faced the toughest fundraising climate in decades, learning that investor FOMO is key. Secured backing from Broody London, a creative incubator tied to world-leading agency Mother. Protects his innovation with patents — “expensive and painful,” but vital for long-term success. Admits the loneliness of being a solo founder and regrets not having a co-founder from day one. Key Lessons for Entrepreneurs Systemisation Builds Scale – Ric shows that freeing the founder from day-to-day tasks unlocks growth. Resilience is Non-Negotiable – Milo proves that belief and persistence carry you through funding battles and setbacks. Culture Matters – Ric's “sticky” culture reduces turnover and drives client loyalty. Strategic Partnerships are Game-Changers – Milo's link with Broody London gave him both credibility and expertise. Learn from Mistakes – Both highlight how costly missteps (bad hires, wrong approaches to investors) become turning points. Systems vs. Resilience – The Big Difference Ric's journey is a masterclass in operational maturity: systemise, delegate, and focus on culture to escape founder dependency. Milo's is a raw account of early-stage grit: battling for validation, funding, and market traction with authenticity at the core. This contrast reflects wider research from the BizSmart ScaleUp Challenge Report: 49% of business owners say their business would “suffer a lot” if they stepped away for three months. Just 7% of SMEs have a truly scalable model with recurring revenue, low founder reliance, and capacity to handle five times the volume. Final Thoughts Whether it's through resilient brand-building or robust systems, the truth is clear: scaling a business demands both determination and structure. The strongest founders blend the grit to keep going with the discipline to build businesses that can thrive without them. Listen and Learn More
Hi, I'm Granger Forson — you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I'm joined by Ric Wilson, founder of ERP Experts and now an active investor, who shares a remarkable journey of building, scaling, and transforming businesses. Ric began his career in the pharmaceutical industry, before stepping into entrepreneurship in 2005. What started as a consultancy soon evolved into ERP Experts, a seven-figure business and Oracle partner, helping small and mid-market firms integrate their systems for a single version of the truth. But Ric's story goes far beyond ERP. He talks candidly about the hard lessons of letting go, empowering teams, and why systemisation is the foundation of sustainable growth. Culture sits at the heart of Ric's leadership. With almost no staff turnover, he reveals how listening, development planning, and consistent HR processes created a workplace where people genuinely thrive. His “aftercare” approach to clients — going beyond support to deliver real peace of mind — is another hallmark of what makes ERP Experts stand out. In more recent years, Ric has expanded into acquiring and turning around businesses with a buy-and-build strategy. He explains the critical markers he looks for when considering acquisitions — from proven lead flow to robust customer retention — and why the toughest thing in business will always be finding and keeping customers. This conversation is a masterclass in resilience, focus, and practical wisdom. Whether you're just starting out or leading a mature company, Ric's journey shows that growth comes from the courage to try, the systems to support people, and the curiosity to keep improving. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of systemising, empowering, and scaling with Ric Wilson. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff.https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Ric can be found here: https://www.instagram.com/ricwilsonuk/ https://www.linkedin.com/in/ric-wilson-erp-expert/ Resources: $100M Money Models by Alex Hormuz - https://www.amazon.co.uk/100M-Money-Models-Make-Acquisition-com-ebook/dp/B0FMXTZ4MH The E-Myth Revisted by Michael Gerber - https://uk.bookshop.org/p/books/the-e-myth-revisited-why-most-small-businesses-don-t-work-and-what-to-do-about-it-michael-e-gerber/d88909d401dd1cc3?ean=9780887307287&next=t&next=t Netsuite - https://6262239.extforms.netsuite.com/ Microsoft ToDo - https://to-do.office.com/tasks/ Tidal - https://tidal.com/ Tesla - https://www.tesla.com/
In this episode of ScaleUp Radio, Kevin Brent is joined by Milo Pinckney, the innovative founder behind Rollr, a startup that's redefining something as everyday as deodorant—transforming it into a premium, sustainable, and aspirational product. Rollr is not just another personal care brand—it's a design-first, refillable system that reduces waste while delivering an experience that feels more like applying perfume than deodorant. Think gemstone roller balls, refillable sachets, and patent-pending technology—all designed to create an emotional connection with a product we use 22,000 times in our lifetime. In just 10 months since launch, Rollr has already expanded into six countries, raised £500k in seed funding, and built significant brand momentum—despite the challenges of launching a pre-revenue D2C product in a tough market. The one key thing from this episode: “You have to be authentic to your mission—and find investors who genuinely believe in it.” Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Milo. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Milo can be found here: https://rollr.co.uk/ https://www.instagram.com/rollrdeo/ milo@rollr.co.uk
This week on ScaleUp Radio we explore two very different but equally inspiring founder journeys. On one side, Gail Walker, founder of Diverse Minds Events, a purpose-driven entrepreneur building belonging for neurodiverse families. On the other, Sam Jukes, founder of CACTO Drinks, a determined innovator taking on the global drinks market with a product most people had never even heard of. Their stories highlight a key question for every business owner: Is it passion or grit that truly scales a business? Meet the Guests Gail Walker – Purpose with a Mission Gail founded Diverse Minds Events after struggling to find inclusive events for her autistic son. What began as a family venture with a converted double-decker bus is now a growing business providing sensory-friendly spaces at major UK events. Her mantra? “Breaking barriers, building belonging.” Tenacious, hands-on founder (she even gained an HGV licence to drive the bus herself). Turned setbacks, like a bus breakdown, into opportunities to diversify services. Now scaling through consultancy and advocacy to change industry standards. Sam Jukes – Innovation Against the Odds Sam launched CACTO Drinks from his kitchen after discovering the nutritional power of the prickly pear cactus. With no industry background, he bootstrapped his way into the crowded drinks market. Scrappy entrepreneur who sold door-to-door with a backpack of samples. Learned resilience through rejection and refined his product through real feedback. Backed by angel investors, now chasing global expansion with a bold growth vision. Key Lessons for Entrepreneurs Cash Flow is King – Both Gail and Sam stress that managing cash flow is a constant battle. Resilience Builds Success – Each faced moments of near failure, but belief in their vision kept them going. The Power of People – Trusted mentors, family, and early team members were critical in both journeys. Learn by Doing – Neither had formal business training, but each learned through trial, error, and costly mistakes. Passion vs. Grit – The Big Difference Gail's story is rooted in purpose: solving a real problem for an underserved community and building a legacy. Sam's is powered by grit: breaking into a resistant market with persistence and relentless energy. This contrast reflects wider research from the BizSmart ScaleUp Challenge Report: Only 4% of UK SMEs ever scale beyond 10 employees. Founders who combine clarity of purpose with relentless execution are far more likely to break through. Read the full ScaleUp Challenge Report here:
In this episode of ScaleUp Radio, Kevin Brent is joined by Sam Jukes, the founder of CACTO Drinks – the UK's first cactus water brand using real prickly pear puree. What started as a spark of inspiration from a TV programme turned into a multi-year journey of innovation, market education, and bold ambition. CACTO Drinks offers a sustainable, healthy alternative to coconut water and is on a mission to break into an industry dominated by big players – with an exotic but approachable drink that's already gaining nationwide traction. This conversation is packed with insight and inspiration, structured in three parts: The Business Journey – From bootstrapping and recipe development to navigating the competitive drinks industry and standing out with a completely new product. Scaling Challenges – Including educating a sceptical market, raising SEIS investment in just 31 hours, and learning the ropes in a complex supply chain. Quickfire Round – Where Sam shares thoughts on business, growth, and what he wishes he'd known earlier. The one key thing from this episode?
In this episode of ScaleUp Radio, Kevin Brent is joined by Gail Walker, the inspirational founder of Diverse Minds Events Limited – a company dedicated to making events truly accessible and neuro-inclusive. Born out of Gail's personal experience as the parent of an autistic child, the business has grown since its inception in 2019 into a recognised leader in inclusive event support, even in the face of the pandemic. From mobile sensory buses to pop-up sensory spaces like igloo domes and bell tents, Diverse Minds Events is reshaping how event organisers think about accessibility. Gail shares the company's journey, including how it navigated early challenges, scaled thoughtfully with a freelance team, and built a reputation through strong word-of-mouth recommendations. This episode follows the usual three-part ScaleUp Radio structure: Understanding the Business – What Diverse Minds does and how it began. Scaling Challenges – Gail's insights into ethical marketing, managing cash flow, and the future of neuro-inclusion. Quickfire Questions – Gail's entrepreneurial lessons and what's next for the business. Whether you're leading a business, organising events, or simply looking to understand inclusion on a deeper level, this episode is packed with honest reflections and practical advice. The One Key Thing: Scaling with purpose and ethics is just as important as growth itself – Gail shows how doing good can drive real business success. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Gail. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Gail can be found here: https://diversemindsevents.com/ Put ‘scaleupradio' in the ‘Your Message' section of the form on this page for your FREE guide - https://diversemindsevents.com/contact-diverse-minds-events/ Resources: Zoom - https://zoom.us/
Hi, I'm Granger Forson. You can always find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I had the pleasure of speaking with Andy Western, founder of AJW Solutions and Sam Boards. Andy's story is one of resilience, reinvention, and remarkable innovation. From a five-million-pound management buyout falling through to starting AJW Solutions in 2007, he carved a niche in the defence and aerospace industry. Supplying the MOD within months of launching, Andy built a trusted reputation in engineering, project management, and ground support equipment. But Andy's real pivot came when life introduced him to a new challenge — and opportunity. Inspired by the needs of autistic teenagers, he founded Sam Boards, creating sensory activity and motor skill products that were both discreet and effective. What started as 3D-printed prototypes quickly gained traction in schools, hospitals, dementia care homes, and even police custody suites, helping people manage anxiety, neurodiverse challenges, and recovery. Today, Sam Boards products are used by 14 UK police forces, the NHS, and organisations as far away as Australia and Ukraine. Andy's journey shows how adversity — from divorce to COVID setbacks — can be turned into purpose-driven innovation with global impact. If you're curious about creating products that solve real problems, growing businesses with integrity, and leaving a legacy of positive change, this episode will inspire and challenge you in equal measure. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of resilience, innovation, and life-changing impact with Andy Western. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Andrew can be found here: https://www.linkedin.com/in/andrew-western-164b971a/ samboards19@aol.com ajwsolutions@aol.com https://www.samboards.co.uk/ Slide Pack can be found by emailing samboards19@aol.com Resources: The Caring View Podcast - https://thecaringview.co.uk/category/podcasts/ WhatsApp - https://www.whatsapp.com/
In this ScaleUp VIP Club session, we focused on the crucial topic of building high-performing sales funnels – and cutting through the noise to make your marketing really work. We kicked off with our new monthly segment, the AI Pulse, delivered by Paul Rhodes. Paul shared actionable insights on building an “AI Brain” – using custom GPTs to extract knowledge from the founder's head, reduce team dependency, and supercharge productivity. A standout quote: "AI is not about replacing humans, it's about humans with AI versus humans without." Paul highlighted how combining good documentation with a powerful AI assistant allows your team to make better, faster decisions – without relying on you for everything. Then we dived into the main theme – Sales In, Sales Out – How to Build Funnels That Work, with guest speaker Mark Day, founder of Battle Group Training. Mark drew on his military and fitness industry background to give a practical, boots-on-the-ground view of what it takes to create a funnel that actually converts. He broke down the funnel into actionable checkpoints: Awareness (be visible where your customers already are) Consideration (build trust with helpful content) Conversion (make buying effortless) Loyalty (keep them coming back) Mark's perspective was grounded and real – his business scaled through COVID, he rebranded based on changing search trends, and he's used data to cut marketing waste and fix retention issues. His approach to marketing funnels is laser-focused on solving real problems and avoiding the fluff. Standout Message: “Keep it simple, show up, be useful – and remember: a funnel is just a journey to build trust, not a sales trick.” Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Mark and Paul. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Mark can be found here: https://battlebootcamp.co.uk/ mark@battlebootcamp.co.uk
This episode of ScaleUp Radio brings a fresh twist – a live Q&A from one of our ScaleUp Club sessions, featuring returning guest Kelly Cartwright, founder of Core Recruiter Ltd. Kelly joined us to share honest, down-to-earth insights on building a values-driven, specialist recruitment agency in the highly competitive construction sector. Kelly first appeared on ScaleUp Radio to share her business journey – and this time, she's back to dive deeper into the practical realities of scaling, culture-fit hiring, navigating economic cycles, and maintaining a human touch in an often impersonal industry.
In this episode of ScaleUp Radio, Kevin Brent is joined by Matias Carpio, co-founder of Onlyscience – a soon-to-launch SaaS platform on a mission to make advanced marketing analytics accessible to agencies of all sizes. Onlyscience is building an AI-powered analytics tool that enables marketing agencies to quantify and optimise campaign performance – all without needing a technical background. The platform, which includes a storytelling layer for actionable insights, aims to help agencies move beyond spreadsheets and guesswork with a simplified yet powerful solution. Though the business is currently pre-revenue, the team has spent the last 18 months developing the product and recently secured investment – including a highly competitive Innovate UK grant – as they prepare for launch in August 2025. Kevin and Matias dive into the journey so far, discussing the challenges of being a solo founder, the nuances of building and communicating a clear value proposition, and why self-care and continual learning are essential parts of startup life.
In this episode of ScaleUp Radio, host Kevin Brent sits down with Aliza Ratnayaka, co-founder of Little Big Flavour Kits — a business that grew from humble beginnings during the pandemic into a multi-award-winning food brand bringing authentic Sri Lankan curry kits to UK kitchens. Aliza shares how she transformed packaging spices for friends into a niche, sustainable product sourced directly from Sri Lankan farmers, including a long-standing partnership with SDS Spice, a family-run cinnamon plantation. Along the way, she's tackled the challenges of educating customers on Sri Lankan cuisine, navigating the jump from direct sales to wholesaling, and balancing rapid growth with quality and ethics. We explore: The Business Journey – how a lockdown side project became an award-winning brand sold in farm shops and beyond. Scaling Up Challenges – from cash flow pressures to shifting sales channels, and Aliza's thoughts on the ScaleUp Challenges Report. Quickfire Questions – where Aliza shares insights, tips, and a few personal favourites. Aliza's story is packed with lessons for food entrepreneurs and small business owners alike — from embracing networking and personal growth to creatively marketing through supper clubs and dinner kit experiences. The one key thing: Building a business that's both commercially viable and ethically sustainable takes patience, creativity, and a deep belief in your product. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Aliza. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Aliza can be found here: aliza@littlebigflavourkits.co.uk Resources: Simon Sinek - The Optimism Podcast - https://simonsinek.com/podcast/ Diary of a CEO podcast - https://stevenbartlett.com/doac/ Trevor Noah podcast - https://www.youtube.com/@WhatNowPodcast
In this episode of ScaleUp Radio, Kevin Brent is joined by Wes Henstock, founder of Confid3ntial – a purpose-led design and brand strategy agency with a global reach and a truly distinctive structure. Launched in 2006 after an unexpected layoff, Confid3ntial began as a white-label service provider for creative agencies. It has since evolved into a remote-first collective of creatives, united by the mission of delivering "pixels with purpose" – where branding is driven by meaning, not just aesthetics. In their conversation, Wes shares his views on how purpose should infuse every part of a business – from culture and team communication to client strategy and design. He also highlights the power of relationship-building, revealing that most of Confid3ntial's clients come from long-standing personal networks rather than traditional marketing. This episode is structured into three key parts: The Business Journey – Wes walks us through Confid3ntial's origins, remote operating model, and evolution from a behind-the-scenes support team to a values-driven agency. Scaling Challenges – From staying lean and global to debating the need for physical offices, Wes shares what it means to grow a business around trust, flexibility, and authenticity. Quickfire Round – Get a glimpse into Wes's personal inspirations, mentors like Marty Neumeier, and his philosophy of learning and giving back.
This month's special edition of ScaleUp Radio is a deep dive into what it really means to make customer service a powerful driver of business growth. Recorded live at our monthly ScaleUp Club session, we welcome back Logan Naidu, founder of Kernel Groups and a previous guest on the podcast, for an exclusive Q&A. Logan shares powerful insights from his journey scaling a business that's not just growing in numbers but creating real impact in the market — particularly through customer service excellence. His firm, Kernel Groups, operates with over 280 employees across the globe and is reshaping the recruitment industry with a strong emphasis on culture and client loyalty. Here's what you'll learn in this episode: Why Logan believes in creating "fans, not customers" — and how that mindset added £10 million to their valuation. How to maintain exceptional service standards and culture as you scale, especially across different office sizes and locations. The importance of "pace without compromise" when growing your team and footprint. Why listening — really listening — to clients and candidates is now a core differentiator. How to attract top talent when you're not yet a household name, and why storytelling and shared vision are just as important as salaries. How Kernel Groups develops future leaders through structured learning and a long-term mindset. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Logan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Logan can be found here: linkedin.com/in/logan-naidu-3b10b51 https://www.kernel-global.com/ logan@kernel-global.com
In this episode of ScaleUp Radio, Kevin Brent is joined by Corina Calugaru and Alina Stancu, the dynamic duo behind The Orange Notebook – a business that started during the pandemic with just £10 in the bank and a whole lot of passion. From a modest marketing agency, it has evolved into a strategy-led consultancy offering business coaching, outsourced marketing, and rebranding services. We delve into how they turned an idea sketched in an orange notebook into a thriving business, and the insights they've gained helping other entrepreneurs scale. The conversation is structured in three parts: Their business journey, including the pivotal shift from marketing to executive coaching and strategy The recurring challenges their clients face in scaling – especially around leadership transitions, team alignment, and clarity of vision Some quickfire insights and reflections, from time management hacks to overcoming self-doubt and staying aligned as co-founders The One Key Thing: To scale successfully, founders must evolve from doing everything themselves to leading with clarity, culture, and confidence – and that often means redefining their own identity. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Corina and Alina. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Corina & Alina can be found here: https://theorangenotebook.co.uk/ https://www.linkedin.com/in/alina-stancu/ https://www.linkedin.com/in/corina-cristina-calugaru-mba/ Resources: Traction: Get A Grip On Your Business by Gino Wickman - https://uk.bookshop.org/p/books/traction-get-a-grip-on-your-business-gino-wickman/3561744?ean=9781936661831 The E-Myth Revisted by Michael Gerber - https://uk.bookshop.org/p/books/the-e-myth-revisited-why-most-small-businesses-don-t-work-and-what-to-do-about-it-michael-e-gerber/82114?ean=9780887307287 Super Communicators by Charles Duhigg - https://uk.bookshop.org/p/books/supercommunicators-how-to-unlock-the-secret-language-of-connection-charles-duhigg/7579843?ean=9781847943644 Riverside - https://riverside.fm/ Opus Clip - https://www.opus.pro/
On this episode of ScaleUp Radio, Kevin Brent is joined by Edith Peterhegyi, the creative force behind Eden Collection, a rapidly growing wellness and lifestyle brand that began as a lockdown hobby and is now a thriving business offering beautifully crafted, all-natural products. From Buzz Bombs to shower mists, facial oils, and home fragrances, Eden Collection has built a loyal customer base through a combination of aesthetic excellence, product quality, and uplifting hidden messages. But this isn't just a story of pretty packaging—Edith shares the realities of scaling a product-based business, including how she tackled challenges such as cash flow, marketing, and evolving the brand for wholesale success. The conversation is structured in three parts: The Business Journey – Edith discusses how Eden Collection evolved from handmade gifts into a fully-fledged business with multiple sales channels including direct-to-consumer, wholesale, and markets. Scaling Challenges – From learning the importance of packaging to shifting to upfront wholesale payments, Edith opens up about the lessons learned and her thoughts on the wider ScaleUp Challenges Report. Quickfire Questions – Edith shares the books, habits, and advice that inspire her entrepreneurial journey. The one key thing: If you're looking to grow a product-based business, prioritising packaging and understanding your cash flow early on can be game-changing. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Edith. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Edith can be found here: https://www.instagram.com/theedencollections/ https://theedencollections.co.uk/ https://www.facebook.com/theedencollections Resources: Shopify - https://www.shopify.com/ Canva - http://canva.com/
In this episode of ScaleUp Radio, Kevin Brent speaks with Matthew Powell, the founder of WarmZilla – a fast-growing disruptor in the UK home services market. From boilers to EV chargers and air conditioning, WarmZilla has built a 24/7 online platform that delivers next-day installations across the nation. Over just two and a half years, Matthew scaled the business to multi-million pound revenues, all without external funding - and they are now in their 7th year. But now, with an eye on £50 million turnover within five years, he's exploring new frontiers – from international expansion to possibly bringing in a CEO to help take the business to the next level. This episode is packed with valuable insights across three key sections: The Business Model & Scaleup Journey: Discover how WarmZilla connects customers to a 700+ subcontractor network via a proprietary tech platform, and how its branding (featuring “Derek” the mascot) and TV campaigns have become household recognisable. Scaling Challenges & Insights: Matthew shares candidly about the growing pains – from balancing customer and subcontractor needs to cash flow hurdles in a seasonal market – and how innovation and strategic hiring are helping him manage scale. Quickfire Round: A punchy end to the episode with insights into Matthew's mindset, leadership style, and lessons learned. The one key thing to listen out for? How branding and customer experience – when done right – can truly transform an industry. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Matthew. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Matthew can be found here: https://www.linkedin.com/in/matthew-powell-warmzilla/ Resources: YouTube - www.youtube.com Google Sheets - https://docs.google.com/spreadsheets
In this episode of ScaleUp Radio, Kevin Brent is joined by Sameer Rahman, the CEO of Datamonet – a consultancy helping organisations build data and AI strategies that drive commercial value. With a background in data science and years of experience across sectors, Sameer shares his insights into how small and medium businesses can get smarter with data without needing to become tech giants. Sameer founded Datamonet to tackle a problem he saw time and again – decision-makers who were data-rich but insight-poor. Through tailored consulting, from “power hours” to deep-dive strategy projects, Sameer helps businesses turn data into a growth engine. Together, they explore: Why data literacy in boardrooms is often the biggest barrier to success How small businesses can use open-source and purchased data to craft powerful strategies The role of AI as an enabler, not a silver bullet – and why human insight still matters Why so many digital transformation projects fail, and what you can do to avoid the same fate Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sameer. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Sameer can be found here: https://www.linkedin.com/in/sameer-rahman-data/ Resources: Don't Make Me Think by Steve Krug - https://www.waterstones.com/book/dont-make-me-think-revisited/steve-krug/9780321965516 Who Moved My Cheese? by Dr Spencer Johnson - https://uk.bookshop.org/p/books/who-moved-my-cheese-dr-spencer-johnson/2195963?ean=9780091816971 Driven By Data podcast - https://driven-by-data-the-podcast.captivate.fm/
Hi, I'm Granger Forson, business coach at www.bizsmart-gloucestershire.co.uk. You can also find me on LinkedIn. In this episode of ScaleUp Radio, I'm joined by Dave Allen, Managing Director of Square One Network, a B2B telecoms provider based in Bristol. Dave's journey is a great example of leadership growth in action. Having fallen into the telecoms world in the late 90s, Dave has built his career around the belief that communication is at the heart of all good business. Since becoming MD of Square One Network, he's steered the company through significant cultural shifts, focusing on building a local-first, people-centred telecoms business. In this conversation, Dave shares how taking the time to properly define their ideal customer profile transformed their marketing and growth strategy. He speaks openly about the importance of getting the right people into the business, often hiring on personality first and skills second. His philosophy is simple: people buy from people. We also dive into the financial disciplines Dave adopted after inheriting a company that had experienced several rounds of private equity investment. His lessons on forecasting, cash flow management, and building sustainable growth are invaluable for any business leader. Finally, you'll hear Dave's vision for growing Square One Network organically, without losing the personal service that's become its trademark. If you want inspiration for building a business that balances heart and performance, this episode is for you. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. S o, let's now dive into the inspiring journey of communication, clarity and culture with Dave. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff.https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ David can be found here: https://www.squareone.network/ https://www.linkedin.com/in/david-allen-03b3135b/ Resources: The Go To Market Playbook by Paul Watson - https://www.amazon.co.uk/MARKET-HANDBOOK-B2B-SaaS-LEADERS-ebook/dp/B0CJ9BPCDK Cookie Jar Golf podcast - https://www.cookiejargolf.com/podcast-episodes/ Instagram - https://www.instagram.com/
In this episode Kevin Brent looks back on 500 episodes of ScaleUp Radio, taking a moment to reflect on the invaluable lessons, insights, and stories gathered from hundreds of conversations with ambitious entrepreneurs and business leaders. With its mission rooted in making the scale-up journey easier by learning from others' experiences, ScaleUp Radio has consistently highlighted what it truly takes to build a valuable and scalable business.
In this episode of ScaleUp Radio, Kevin Brent sits down with Victor Carpio, the innovative founder of Inventor Smart Care, to discuss how a passion for solving a common pet health problem led to the creation of a world-first product: the Dental Wand – a toothbrush designed specifically to let cats control their own dental care. Victor shares the journey of launching a startup in a niche but high-potential market, including the challenges of developing a product for animals, bootstrapping through multiple prototypes, and preparing for national TV exposure on Dragons' Den. He also dives into the mindset shifts required for scaling – from selling directly to consumers to forging B2B partnerships and managing growing logistics demands. This episode is a treasure trove for product inventors, early-stage entrepreneurs, and anyone fascinated by the mechanics of turning a big idea into a real-world solution. Highlights From This Episode: Inventing With Purpose: Why Victor focused on solving a real health issue affecting 85% of UK cats, and why understanding your “why” is more important than just having a patent. From Cat Behaviour to Product Design: The surprisingly complex R&D behind the Dental Wand and how AI and 3D printing could help future inventors save time and money. Scaling Smartly: Transitioning from D2C to B2B, the growing pains of supply chain management, and the critical importance of not being reliant on a single supplier. The Dragons' Den Effect: What happened when Victor pitched to the Dragons, and why the real win wasn't the investment offer, but the brand exposure. Customer Insights: How deep psychographic understanding and a sophisticated email nurturing system helped Victor acquire customers for less than £5. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Victor. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Victor can be found here: https://www.linkedin.com/in/victor-carpio-404914125/ meow@inventorcat.co.uk Resources: Pet Industry Federation - https://petfederation.co.uk/ Start with Why by Simon Sinek - https://uk.bookshop.org/p/books/start-with-why-15th-anniversary-edition-how-great-leaders-inspire-everyone-to-take-action-simon-sinek/7820616?ean=9781405977593 Atomic Habits by James Clear - https://uk.bookshop.org/p/books/atomic-habits-the-life-changing-million-copy-1-bestseller-james-clear/2458373?ean=9781847941831 Headway app - https://makeheadway.com/onboarding Mailchimp - https://mailchimp.com/landers HubSpot - https://www.hubspot.com/products Gather - https://www.gather.town/
Hi, I'm Granger Forson – find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. On this edition of ScaleUp Radio, I'm joined by Emma Burlow, founder of Lighthouse Sustainability and a leading voice in the world of circular economy and sustainable business. Emma's journey spans over 25 years in sustainability – and she's not just talking the talk. From her early days in waste management to becoming head of circular economy at Resource Futures and founding her own business, she's been on the front line helping organisations make a genuine, lasting impact. In our conversation, Emma shares how Lighthouse Sustainability helps businesses scale by embedding sustainability in ways that are practical, measurable, and commercially viable. She challenges the myth that being ethical is expensive, showing instead how sustainability is a driver of innovation, customer loyalty, and investor confidence. We dive into her #BeTheDifference campaign, her experience advising start-ups and multinationals alike, and the shift in mindset required to build a business that's not just successful, but significant. With storytelling and clear frameworks, Emma shows business leaders how to take action that counts – and how to communicate it with credibility. If you've ever wondered how to lead with purpose, balance commercial goals with climate responsibilities, or bring your team on board with sustainable growth, this episode is packed with insights and practical wisdom. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of impact, purpose and leadership with Emma Burlow. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Emma can be found here: https://www.linkedin.com/in/emmaburlow/ https://lighthouse-sustainability.co.uk/ 50% off course for ScaleUp Radio listeners using the code SUR50 - https://lighthouse-sustainability.co.uk/upcoming-courses/ Resources: Work Like A Woman by Mary Portas - https://uk.bookshop.org/p/books/work-like-a-woman-a-manifesto-for-change-mary-portas/1475832?ean=9781784163624 Outrage & Optimism podcast - https://www.outrageandoptimism.org/ Straight Talking Sustainability podcast - https://www.podchaser.com/podcasts/straight-talking-sustainabilit-5893904? Frustrated & Exhausted podcast - https://resonateleadership.co.uk/podcast Starling Banking app - https://www.starlingbank.com/download/
Hi, I'm Granger Forson – find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode of ScaleUp Radio, I'm joined by Kevin Pope, the dynamic Managing Director of Protrack Solutions and Biostart Security. Kevin's story begins with a military mindset and a knack for spotting opportunity. After leaving the army, he entered the world of telematics and soon saw a gap he just had to fill. That leap of faith led to Protrack – a vehicle and fleet tracking business that's now an innovation leader in compliance apps and software integration for businesses across the UK. What stands out in Kevin's journey is his relentless problem-solving spirit. From creating barcode-based vehicle safety checks to pioneering job scheduling and compliance management apps, his company helps clients save time, money and stress. Their standout system, OneCore Software (OCS), brings simplicity and centralisation to what's often a fragmented operational nightmare. But Kevin didn't stop there. Enter Biostart – a biometric vehicle ignition and security system that stops theft before it even happens. This bold move, supported by over £1 million in smart funding, is set to disrupt the fleet management industry with its Fathom-approved, patent-protected innovation. Through it all, Kevin has stayed true to his values: loyalty, camaraderie, and looking after his people. Whether it's unlimited holidays, flexible hours, or just asking, “What am I doing wrong?”, his leadership is as people-focused as it is pioneering. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of innovation, resilience and camaraderie with Kevin Pope. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Kevin can be found here: https://protrack-group.com/ kevin@protrack-group.com https://biostartsecurity.co.uk/ Resources: Bravo Two Zero by Andy McNabb - https://uk.bookshop.org/p/books/bravo-two-zero-the-original-sas-story-andy-mcnab/4166493?ean=9780552168823 Extreme Ownership by Jocko Willink - https://uk.bookshop.org/p/books/extreme-ownership-how-u-s-navy-seals-lead-and-win-jocko-willink/651009?ean=9781250183866 Waze app - https://www.waze.com/apps/ What3Words - https://what3words.com/products/what3words-app
In this episode of ScaleUp Radio, we dive into the world of business networking with James West, the co-founder of Onle Networking – a platform that's reimagining how small businesses connect, collaborate and grow through a fully online model. Founded on the belief that great business relationships are built on authenticity and community rather than pressure and rules, Onle has grown impressively to 360 members across 25 UK groups, with recent expansion into Ireland and the US. Unlike traditional models, Onle operates entirely online and uses a flexible monthly subscription model designed to foster genuine connections without the rigidity often associated with networking groups. James shares how his journey from IT journalist to business owner and networker led to the creation of Onle alongside his wife – whom he met at a networking event! His insights reveal the importance of culture, trust and systems in scaling a relationship-driven business. In this episode, we explore: How Onle's online-only structure and culture-first philosophy distinguish it from conventional networking platforms The practical and mindset challenges of scaling, including maintaining intimacy across a growing number of groups James's approach to franchising via “pod owners”, and the importance of systems and community tools like Heartbeat The broader market opportunity, with over 5.5 million UK small businesses in Onle's target range Why online networking can offer a more inclusive space for people with caring responsibilities or introverted personalities We also delve into James's personal story, including the mental health benefits he sees in meaningful networking and his belief that professional connections can be life-changing. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from James. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ James can be found here: https://theonle.network/ https://www.linkedin.com/in/jamesonlenetworking/ Resources: Lost Connections by Johann Hari - https://uk.bookshop.org/p/books/lost-connections-why-you-re-depressed-and-how-to-find-hope-johann-hari/910739?ean=9781408878729 Stolen Focus by Johann Hari - https://uk.bookshop.org/p/books/stolen-focus-why-you-can-t-pay-attention-johann-hari/5052458?ean=9781526620224 Adventures In Networking podcast - https://www.youtube.com/playlist?list=PL37ujAqY1iCijdEECUgBc2THNVe6oKCE7 Heartbeat app - https://www.heartbeat.chat/
In this episode of ScaleUp Radio, we're joined by Guy Hayward, founder of Local Heroes Marketing – a business born from a mission to help independent companies compete against much larger rivals. With over 30 years of experience in global advertising for brands like Nike, Adidas, Microsoft, and Coca-Cola, Guy brings a wealth of insight into how small and medium enterprises (SMEs) can level the playing field through smarter, more authentic marketing. Local Heroes Marketing, launched just over a year ago, is all about enabling SMEs to “punch above their weight.” In our conversation, Guy outlines how storytelling, authenticity, and well-leveraged digital tools can empower smaller businesses to reach and resonate with their audience more effectively than ever before. Key Themes Covered: The power of authenticity and founder-led storytelling in marketing Why PR and influencer marketing can be cost-effective growth levers for SMEs How AI can enhance marketing processes—but only with careful human direction The importance of breaking big goals into manageable actions and tracking progress One standout message from this episode? "Small businesses have something corporates often lack—authenticity and real stories. That's their superpower." Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Guy. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Guy can be found here: guy@localheroes.marketing Resources: 100 Years of Solitude by Gabriel Garcia Marquez -https://uk.bookshop.org/p/books/one-hundred-years-of-solitude-gabriel-garcia-marquez/200038?ean=9780241968581 Xero - xero.com
In this episode of ScaleUp Radio, Kevin Brent is joined by Claire Loftus, the dynamic founder of Evolve, a people-first HR consultancy operating across Northern Ireland, Great Britain, and the Republic of Ireland. Claire shares her journey from working in HR and navigating personal health challenges to founding Evolve in 2017. With a team of nine working remotely, Evolve offers flexible, pragmatic HR support tailored to a diverse range of clients – from startups to large corporates – across multiple jurisdictions.
Hi, I'm Granger Forson – you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. In this episode of ScaleUp Radio, I'm joined by Chris Carter, founder of EventWise and long-time accountant behind In The Loop. Chris shares an incredible five-year journey of building a startup in one of the most volatile industries – live events – all while raising a young family, getting married, and self-funding the entire venture. His software, EventWise, was born out of necessity during the Covid-19 pandemic, but it's proving even more vital today. EventWise helps event organisers replace clunky, outdated spreadsheets with live financial data and smart scenario planning. What stands out is Chris's resilience and honest reflection. He didn't follow conventional startup wisdom—he built out all five core functionalities before launch, learned the hard way about marketing, and now has over 800 events using the platform, including major names like Broadwick. EventWise isn't just software; it's a tool built by someone who's lived the pain points of event planning. Chris also opens up about managing burnout, the importance of team culture, and his transition from accountant to tech startup founder. His clarity of vision, perseverance, and deep love for the events industry shine through in every story he tells. If you've ever doubted whether perseverance pays off, this is the episode for you. Whether you're scaling your business or just starting out, Chris's story will leave you inspired and equipped with new ideas to try out in your own journey. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of bootstrapping resilience, financial innovation and industry transformation with Chris Carter. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Chris can be found here: chris@eventwise.com https://www.linkedin.com/in/chris-carter-6a9b24189/ Resources: The Lean Startup by Eric Ries - https://uk.bookshop.org/p/books/the-lean-startup-how-constant-innovation-creates-radically-successful-businesses-eric-ries/1171537?ean=9780670921607 AI & I podcast - https://www.youtube.com/playlist?list=PLuMcoKK9mKgHtW_o9h5sGO2vXrffKHwJL Motion AI - https://www.usemotion.com/ ClickUp - https://clickup.com/
In this exclusive ScaleUp Club edition of ScaleUp Radio, we're joined by Craig Hellen, founder of Bexmedia, a video and motion graphics agency with nearly two decades of experience. This intimate discussion explores how Craig has implemented processes and built habits that help a small, creative team stay aligned, accountable, and productive – all while preserving a strong company culture. What You'll Learn: How building consistent internal systems (like naming conventions and structured meetings) can improve clarity and alignment across the business. Why clearly communicating the ‘why' behind new processes is essential for buy-in – especially in smaller teams. The impact of weekly task reviews with a VA on productivity and follow-through. How reinforcing core values through weekly meetings strengthens company culture and morale. The benefits of using tools like monday.com and developing a Business Operational Manual to drive clarity and execution. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Craig. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Craig can be found here: linkedin.com/in/craig-hellen-8020616 https://bexmedia.net/ hello@bexmedia.net
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I'm Kevin Brent, and in today's episode, I'm joined by Ryan Slaney, Founder and Managing Director of iLockerz – a business that's leading the way in smart locker solutions for a wide range of industries. Our conversation today is structured in three parts: First, we take a look at iLockerz as a business, including its smart locker technology, use cases, and how it's carved out a niche in the B2B space. Next, we discuss Ryan's experience with the challenges of scaling, including a deep dive into lessons learned from product development, the evolution of their market offering. And finally, we wrap up with some quickfire questions to find out more about Ryan's personal approach to leadership and growth. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Ryan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Ryan can be found here: https://www.ilockerz.com/ https://www.linkedin.com/in/ryanslaney/ ryan.slaney@ilockerz.com Resources: Your Next Five Moves by Patrick Bet-David - https://uk.bookshop.org/p/books/your-next-five-moves-master-the-art-of-business-strategy-patrick-bet-david/1707850?ean=9781982154813 Pipedrive - https://www.pipedrive.com/ ChatGPT - https://chatgpt.com/ Co-Pilot - https://copilot.microsoft.com/chats/kQshweJbteqxKSCrwEjYG
Hi there, and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our scaleup journeys a little bit easier by learning from others' experiences. I'm Kevin Brent, and in today's episode, I'm joined by Karen Yates, founder of Taylor Yates, a luxury handbag and accessories brand based in the UK. Our conversation today is structured in three parts: We start by discussing the business itself, its model, and where it is on the scaleup journey. We then explore Karen's perspectives on the challenges of scaling up, including cash flow management and brand building, and hear her thoughts on the ScaleUp Challenges Report. Finally, we close off with a few quickfire questions to gain deeper insights into Karen's entrepreneurial mindset. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Karen. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Karen can be found here: https://tayloryates.com/ https://www.instagram.com/tayloryates.co/ https://www.linkedin.com/in/karen-yates-53885a12/ Resources: Daniel Priestley Oversubscribed - https://uk.bookshop.org/p/books/oversubscribed-how-to-get-people-lining-up-to-do-business-with-you-daniel-priestley/3262406?ean=9780857088253 Aspire with Emma Grede podcast - https://www.emmagrede.me/ Shopify - https://www.shopify.com/ Notion - https://www.notion.com/ WhatsApp - https://www.whatsapp.com/ ChatGPT - https://chatgpt.com/
Hi, I'm Granger Forson – find me at www.bizsmart-gloucestershire.co.uk or connect on LinkedIn – and in this episode of ScaleUp Radio, I talk with Darrell Irwin, the visionary founder behind Cre8ion, Digital, and Humans. Darrell's story isn't just about scaling multiple businesses – it's about scaling with meaning. From walking away from a lucrative agency deal over ethical misalignment to founding Cre8ion, a brand marketing agency rooted in purpose, Darrell shows us what it looks like when personal values shape business success. We explore how he built a tight-knit team through a unique pathway from volunteer to full-time employment, the surprising benefits of a four-day work week, and how constraint actually fuels creativity. His philosophy? Focus on people, purpose, and planet – and profit becomes a byproduct of meaningful impact. His leadership approach shines through in Humans, a personal development company creating space for real, raw conversations. Their ‘Humans Talks' are like TED Talks but unfiltered – sharing life, struggle, and breakthrough in ways that connect beyond business. Darrell also reveals his grand plan: building an ecosystem of 12 businesses that cross-pollinate to serve the entrepreneur holistically – from branding to personal leadership. This episode is filled with insights, heart, and practical takeaways for anyone looking to scale with authenticity. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of purpose, people and playbooks with Darrell Irwin. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Granger here: grangerf@biz-smart.co.uk Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Darrell can be found here: https://darrellirwin.com/ https://www.linkedin.com/in/darrellirwin/ Resources: Rebel Ideas by Matthew Syed - https://uk.bookshop.org/p/books/rebel-ideas-the-power-of-thinking-differently-matthew-syed/4848192?ean=9781529348408 The Crisis Catalyst by Darrell Irwin - https://cre8ion.co.uk/product/best-entrepreneur-book-the-crisis-catalyst/ High Performance Podcast - https://www.thehighperformancepodcast.com/ Joe Rogan podcast - https://www.joerogan.com/ High Performance app - https://www.thehighperformancepodcast.com/hp-app Duolingo - https://www.duolingo.com/
Hi, I'm Granger Forson – you can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode of ScaleUp Radio, I'm joined by the inspiring Alice Garrett, founder of Alice Caroline, a business built around the joyful art of quilting, Liberty Fabrics, and empowering creativity. What began as a desire to make Liberty Fabric more accessible to fellow enthusiasts has grown into a thriving enterprise with 34 staff, global reach, and over 700 fabrics curated for quilters, makers, and creatives. Alice's story is not just about fabric – it's about passion, purpose, and reconnecting people with creativity through beautifully designed sewing kits, workshops, and books. We talk about how Alice evolved from PhD chemist to entrepreneur, learning every day on the job, and growing a business that now runs five distinct yet interconnected operations – from e-commerce to manufacturing, and from subscription clubs to workshops. It's a perfect example of “embrace problems” turning into a life's mission. Culture is key in the Alice Caroline team, and Alice shares how she's cultivated open communication, safe learning spaces, and the importance of transparency and trust – even when scaling. Her reflections on overcoming her own conflict aversion and learning to love leadership will resonate with any founder navigating growth. If you're curious about creativity, passionate about purpose, or simply love hearing how businesses evolve through experimentation and joy in the workplace – this is an episode you'll treasure
In this inspiring episode of ScaleUp Radio, Kevin Brent is joined by Sheila Ako Glavee, the founder of Skilled Hands Organisation, a remarkable social enterprise dedicated to empowering women and children through craft workshops. From humble beginnings in Ghana to establishing a recognised organisation in the UK, Sheila shares her journey of resilience, innovation, and community impact. Sheila recounts how her entrepreneurial path evolved — from publishing a lifestyle magazine in Ghana to creating social enterprises that uplift vulnerable communities. Skilled Hands started with a focus on unemployed women, providing them with valuable craft skills, and has since expanded to children and corporate workshops, generating new revenue streams for long-term sustainability. We explore Sheila's experiences navigating the funding landscapes in Ghana and the UK, the critical importance of mastering grant writing, and how she balances sustainability with social impact. Sheila also reflects on the challenges of scaling a charitable enterprise, the role of partnerships, and her aspirations to expand Skilled Hands across the East Midlands and beyond. Highlights From the Episode Empowering through Craft: Skilled Hands has trained over 500 women in the past seven years and continues to grow. Entrepreneurial Resilience: From running In Thing Maglog to founding Skilled Hands, Sheila shares how self-reliance and perseverance have shaped her journey. Funding Realities: A candid look at the differences between securing funding in Ghana versus the UK, and the critical skills needed to succeed. Vision for Growth: Sheila's ambitious plan to create a global network of Skilled Hands hubs and make a lasting societal impact. Personal Legacy: Sheila's passion for leaving a meaningful legacy for her family and future generations. Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sheila. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Sheila can be found here: https://www.skilledhandsorganisation.org/ Resources: Podcast with Sheila - https://www.facebook.com/podcastwithsheila https://www.youtube.com/@PODCASTwithSHEILA Archbishop Duncan Williams podcast - https://ndwministries.org/podcast/
Hi, I'm Granger Forson — you can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. Welcome to another inspiring episode of ScaleUp Radio! In this episode, I'm joined by Ben Lowndes, founder of Distinctive Communications, a fast-growing, purpose-led PR and communications consultancy based in the South West. Ben shares his unique journey — leaving a successful career without a set plan, building a business grounded in trust, flexibility, and impact. We explore how Distinctive Communications stands out in a noisy world by telling powerful, human-cantered stories and putting strategy before tactics. Ben opens up about why understanding your real "why" is crucial before you take action — a lesson that resonates deeply for anyone on a scale up journey. We dive into the joy and challenges of flexible and remote working and how creating "fixed points" of connection within a hybrid team can be the secret to building culture and momentum. Ben also shares a powerful story of social impact, where his team's work raised vital funds to combat holiday hunger in their community — a real example of business making a difference. If you want to learn how slowing down your planning can actually speed up your business success, and how great conversations lead to fabulous results, this episode will leave you inspired and equipped with real-world takeaways. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of building trust, flexible culture, and authentic impact with Ben. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl You can get in touch with Granger here: grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl Ben can be found here: https://www.distinctivecomms.co.uk/our-offer/ https://www.linkedin.com/in/blowndes/ Resources: The Nowhere Office by Julia Hobsbawm - https://uk.bookshop.org/p/books/the-nowhere-office-reinventing-work-and-the-workplace-of-the-future-julia-hobsbawm/6586497?ean=9781529396560 One Night In Turin by Pete Davies - https://uk.bookshop.org/p/books/one-night-in-turin-the-inside-story-of-a-world-cup-that-changed-our-footballing-nation-forever-pete-davies/3105396?ean=9780224083348 Anti Social from BBC Radio 4 podcast - https://www.bbc.co.uk/programmes/m0018h15 Americast podcast - https://www.bbc.co.uk/sounds/brand/p07h19zz Asana - https://asana.com/
Hi, I'm Granger Forson – you can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode of ScaleUp Radio, I sit down with Mark Nicholls, the founder of Tectona Partnership – a business that provides part-time Finance Director services to companies navigating financial complexity. Mark's story is one of perseverance, strategic thinking, and a deep understanding of what it takes to build trust and a brand in a competitive market. Starting with just two people in 2012, Tectona has grown into a team of 17 highly qualified FDs, supporting businesses under £20m turnover who need strategic financial help but aren't ready to bring someone in full-time. We explore how Mark has learned the hard way about the value of delegation, why trying to do it all yourself is a false economy, and the slow but powerful growth that comes from building a reputation through networking and relationships – not just advertising spend. Mark is passionate about helping businesses make better decisions through better data. He speaks candidly about the "price-volume matrix" and how understanding a few key levers in your business could dramatically boost your profitability. And we dig into some rich insights on culture, growth pacing, and how having the right people – and only the right people – can make or break a service-driven business. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of decision-making, brand building and fractional finance with Mark Nicholls. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Granger here: grangerf@biz-smart.co.uk Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Mark can be found here: https://tectonapartnership.com/ marknicholls@tectonapartnership.com Resources: The Rest Is Politics podcast - https://www.globalplayer.com/podcasts/42KuSr/ Xero - https://www.xero.com/uk/login/
In this episode of ScaleUp Radio, Kevin Brent sits down with Jennifer Appleton, the dynamic Director behind ISO Quality Services, a Worcester-based business that's been helping companies achieve ISO certifications for over two decades. Jennifer shares the story of how this family business has scaled from a local consultancy to a global service provider, supporting clients in over 28 countries. What You'll Learn in This Episode:
On this episode of ScaleUp Radio, Kevin Brent is joined by Lorraine Allman, a purpose-driven entrepreneur and the founder of Party Without Plastic – a marketplace for sustainable, plastic-free party supplies that launched in spring 2024 and is already on an exciting growth trajectory. Lorraine brings a wealth of experience to the conversation, having built and scaled multiple ventures. In this insightful and honest discussion, she shares the highs and lows of her journey so far, from funding challenges to transitioning from founder-led to team-based operations, all while keeping a firm eye on purpose, sustainability, and profit. In this episode, you'll discover: How Party Without Plastic curates sustainable party products from UK-based small businesses Why building a scalable technical infrastructure took nine months – and was absolutely worth it The commission-based marketplace model that only charges sellers when sales are made Lorraine's top tips for securing external investment, including aligning on values and vision The power of social proof, including accreditations like the Global Good Market, in customer acquisition The challenges of scaling a team, maintaining brand consistency, and managing time effectively Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Lorraine. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin here: kevin@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Lorraine can be found here: https://www.linkedin.com/in/lorraineallman/ https://www.linkedin.com/company/party-without-plastic/ https://www.instagram.com/plasticfreeparty/ lorraine@partywithoutplastic.com Resources: The Brand Is Female podcast - https://www.thebrandisfemale.com/ Let My People Go Surfing podcast - https://open.spotify.com/episode/6KgNYkTEcBqLboNzX2AkJS It Really Is Just Good Business By Jill Poet - https://uk.bookshop.org/p/books/it-really-is-just-good-business-the-art-of-operating-a-responsible-ethical-and-profitable-small-business-jill-poet/7354896?ean=9781803411941
In this episode of ScaleUp Radio, we're joined by Matthew Naylor, the founder of Whitestone Financial Planning, an independent financial advisory firm that's built around one core value – personal connection. Matthew shares the fascinating journey of launching his own advisory firm just three years ago, following a career that began not in finance, but in law. After realising his passion for working directly with clients and demystifying the world of finance, Matthew stepped into entrepreneurship – and never looked back. We explore how Whitestone stands apart by prioritising genuine conversations over automation, and why taking time to understand each client's life and goals forms the backbone of their success.
In this ScaleUp Club exclusive Q&A edition of ScaleUp Radio, Kevin Brent is joined by Tom Hughes, CEO of Gemba Docs, for a practical and eye-opening discussion on Lean Thinking for SMEs. Tom brings decades of experience in operational excellence and process improvement and shares how small businesses can adopt lean principles without over-complicating things. This session breaks down what lean really looks like in a small business context – and it's not about cutting costs or mimicking manufacturing giants. It's about reducing struggle, improving value flow, and making work life better for your team. From leadership behaviours to team rituals, Tom shares real-world tactics that any SME can start using today. Episode Highlights: Why the traditional 8 wastes don't always translate to service businesses – and what to focus on instead The biggest enabler of lean success? Leadership behaviour and priorities How to kickstart a lean journey: Start with yourself, then pull others in The power of small wins and team celebrations to build momentum Simple tools that make a difference: team huddles, improvement channels, and documenting processes with Gemba Docs Make sure you don't miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. You can also nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the shownotes. For now, continue listening for the full discussion with Tom. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin You can get in touch with Kevin & Granger here: kevin@biz-smart.co.uk grangerf@biz-smart.co.uk Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Tom can be found here: linkedin.com/in/tom-hughes-7222562 https://3rddigital.com/ Resources: 2 Second Lean Book by Paul Akers - https://paulakers.net/books/2-second-lean Lean Made Simple by David Sykes - https://uk.bookshop.org/p/books/lean-made-simple-creating-pull-and-flow-david-sykes/4914053?ean=9781716549724 Improvement Starts With I by Tom Hughes - https://improvementstartswithi.com/ Ryan Tierney - Lean Mde Simple YouTube - https://www.youtube.com/@leanmadesimple
Welcome to another episode of ScaleUp Radio with me, Granger Forson. You can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. This time, I had the true pleasure of talking to Bob Hayward, founder of two incredible ventures: Be More Effective and Key Performance Training. Bob's entrepreneurial journey is not only seasoned with decades of experience but fuelled by a deep commitment to improving the lives of others. His business Be More Effective is a consultancy designed to unlock human potential through the scientific blend of coaching, training and recruitment, all focused on helping businesses achieve sustainable high performance. His second venture, Key Performance Training, is equally impressive — a regulated training provider using practical skill-building as a pathway to meaningful employment. Think forklift certifications leading to second chances, real jobs, and better futures. What stands out about Bob is his unwavering belief that success in business is about more than strategy — it's about understanding people. With a background in psychiatry, he brings a unique and compelling lens to leadership and hiring. From avoiding the pitfalls of ‘like bias' in recruitment to treating people the way they want to be treated (not how youwant to be treated), Bob's insights could change how you lead your team forever. We also talk about the power of goals and structured onboarding, the mistakes many leaders make by not setting clear performance expectations early, and how just a few adjustments can change retention rates and team energy drastically. If you're in the scale-up phase and you're wrestling with hiring the right people, motivating them, or building a culture that thrives — this episode is essential listening. To ensure you don't miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let's now dive into the inspiring journey of employment transformation, human-centred coaching, and legacy building with Bob Hayward. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: https://bizsmarts.co.uk/scaleupradio/kevin Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. https://api.goexela.com/widget/bookings/catchupgrangerugx7zl Kevin's Latest Book Is Available! Drawing on BizSmart's own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/ Bob can be found here: https://www.linkedin.com/in/bobhayward/ https://www.bemoreeffective.com/ Resources: The Profit Secret by Bob Hayward - https://www.waterstones.com/book/the-profit-secret/bob-hayward/nick-baldock/9781784529116 The Inside Advantage by Robert Bloom - https://www.waterstones.com/book/the-inside-advantage/robert-bloom/dave-conti/9780071495691 3Hag Way by Shannon Susko - https://www.metronomics.com/books-by-shannon Zig Zigler - https://www.ziglar.com/ Create Motivation by Kate Turner - https://uk.bookshop.org/p/books/create-motivation-unlock-the-leader-within-kate-turner/558902?ean=9781781334546 Crucial Conversations by Emily Gregory - https://uk.bookshop.org/p/books/crucial-conversations-tools-for-talking-when-stakes-are-high-third-edition-joseph-grenny/6198176?ean=9781260474183 Unreasonable Hospitality by Will Guidara - https://uk.bookshop.org/p/books/unreasonable-hospitality-the-remarkable-power-of-giving-people-more-than-they-expect-will-guidara/7110621?ean=9781529146813 Defeat Into Victory by William Slim - https://uk.bookshop.org/p/books/defeat-into-victory-pan-military-classics-series-william-slim/2549263?ean=9780330509978 Any Do app - https://www.any.do/ Remarkable app - https://support.remarkable.com/s/article/Desktop-app Duolingo - https://www.duolingo.com/
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