Podcasts about avps

In this episode, Dave and Jamison answer these questions: A listener named Kevin asks, Hey, found the show and really enjoy it! Been listening from the beginning and have noticed that one of the pieces of advice given is that you should not stay at your first job for too long, because it's more likely that you've not found the best job for you. I think The Secretary Problem is the closest thing being cited. I tend to agree with the math, but I'm still at my first software engineering job after 5 years and don't really want to leave. There are obviously things I don't particularly like or people I find challenging, but for the most part, I work on interesting projects with smart people, it's fully remote, the benefits are great, and my salary is comfortable. There have been times where I started to look for another job, only to have my current circumstances improve enough that I stopped the search. What advice do you have for someone like me? I don't know if it's relevant, but I've managed to get married, buy a house, and just recently had our first baby. The pressure to provide and be conservative with my career is building. Again, love the show and I hope you'll get to answering this before I catch up. I started from the beginning in late 2024, and in mid Jan 2025, I'm just past episode 50. I'll let you do the math. As a tech lead, I joined a project two years in the making which had only one engineer doing everything, including management. In the two years, only a POC has been completed and a “pre MVP-MVP” build is in progress. There is a hangup though, the funding for the project is supposed to come from another departments budget that doesn't want it, and work was committed by the department I am in, and a third department intended to be completed by the end of the quarter. I have been trying to finesse my teammate into cancelling the project or at least allow a resetting of expectations. My manager agrees with me. There seems to be a tug of war between AVPs and Directors. This has led my teammate to make some corporate aggressive comments. These are being directed in many directions, including department heads opposing the project. In your professional space experience, how can I help my teammate with understanding that his tactics are potentially damaging to his reputation and the project?

Contact your host with questions, suggestions, or requests about sponsoring the AppleInsider Daily:charles_martin@appleinsider.com(00:00) - 01 - Intro (00:15) - 02 - Epic gets an EU do-over (01:07) - 03 - Kanye back on streaming (01:32) - 04 - Next SE put off to 2025? (01:58) - 05 - AI-eeee! Its in the Xcode! (02:32) - 06 - "Napoleon" invades in March (02:56) - 07 - "Prime Target" coming soon (03:24) - 08 - AVP: Return rate low (04:31) - 09 - AVP: lux airline employs AVPs (05:08) - 10 -Outro Links from the show'Fortnite' will return to the iPhone — but only in the EUKanye West's 'Vultures 1' briefly pulled from Apple Music after distributor dramaApple's iPhone SE 4 rumored to launch early in 2025Xcode coding assistance rumored to be early Apple generative AI effort'Napoleon' storms onto Apple TV+ in MarchMath conspiracy comes to Apple TV+ in new thriller seriesSo far, the early return rate on Apple Vision Pro is pretty lowA luxury airline says it'll hand out Apple Vision Pro to select passengersSubscribe to the AppleInsider podcast on:Apple PodcastsOvercastPocket CastsSpotifySubscribe to the HomeKit Insider podcast on:•  Apple Podcasts•  Overcast•  Pocket Casts•  Spotify

Contact your host with questions, suggestions, or requests about sponsoring the AppleInsider Daily:charles_martin@appleinsider.com(00:00) - 01 - Intro (00:15) - 02 - Apple can still charge fees in EU (01:32) - 03 - App Store fees in the UK (02:20) - 04 - NSO v Apple fight remains in US (03:01) - 05 - Apple buys out TSMC's 2nm run (03:33) - 06 - "Death Stranding" out Jan. 30th (04:11) - 07 - OTN: Google adds AI to Chrome (04:41) - 08 - OTN: Netflix jacks price for ad-free (05:26) - 09 - Bot-bought AVPs are a rip-off (07:07) - 10 - Outro Links from the showApple still plans to charge developers for sideloading apps in EUApple asks UK to dismiss $1 billion App Store class action suitApple's legal fight against Pegasus spyware maker won't move to IsraelApple to get TSMC's initial 2nm capacity, says obvious report'Death Stranding: Director's Cut' hits iPhone, iPad, and Mac on January 31Chrome's new AI update brings a smart twist to browsing & text compositionNetflix dropping Basic ads-free tier, forcing users to choose different, more profitable tierApple Vision Pro AR demo now available in the Apple Store appApple Vision Pro and Taylor Swift have one thing in common — botsSubscribe to the AppleInsider podcast on:Apple PodcastsOvercastPocket CastsSpotifySubscribe to the HomeKit Insider podcast on:•  Apple Podcasts•  Overcast•  Pocket Casts•  Spotify

In this episode of Student Affairs Voices from the Field, Dr. Jill Creighton welcomes Andrew Hua, a Chinese Vietnamese higher education scholar and practitioner currently serving as the Director of Student Affairs Case Management Services at the University of California, San Diego. Andrew's journey into student affairs began as an undergraduate student involved in leadership activities, leading him to pursue graduate programs in student affairs. He initially worked in residential life roles and later transitioned into case management. The conversation delves into how case management adapted to remote and hybrid models during the COVID-19 pandemic, focusing on building strong relationships with students even in virtual settings. Andrew shares his unexpected transition to the interim director role at UC San Diego and the challenges he faced during this significant shift in responsibility. Mentorship, support, and collaboration are highlighted as crucial aspects of professional transitions in student affairs. Andrew also discusses his decision to pursue a Doctorate in Education (EdD) while managing his leadership role and the challenges and rewards of such a commitment. Throughout the episode, Andrew's journey exemplifies the importance of mentorship and support during career transitions in student affairs, as well as the significance of building rapport with students and colleagues, even in remote or hybrid work environments. He emphasizes the value of seeking and accepting support from mentors and peers when navigating transitions. Please subscribe to SA Voices from the Field on your favorite podcasting device and share the podcast with other student affairs colleagues! TRANSCRIPT Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. This is season nine on transitions in Student Affairs. This podcast is brought to you by NASPA. And I'm Dr. Jill Creighton. She her hers your essay Voices from the Field. Host welcome back to another episode of Essay Voices from the Field. Today we are heading to sunny Southern California to meet Andrew Hua. Dr. Jill Creighton [00:00:30]: Andrew is a Chinese Vietnamese higher education scholar and practitioner. Currently, Andrew Hua serves as the Director of Student Affairs case Management Services at the University of California, San Diego. Before starting at UC San Diego, andrew served as a higher education professional at the University of California, Berkeley and Washington State University. He received his Master of Arts in Student Affairs administration degree from Michigan State. Go Green. Go Spartans. And he received his bachelor of arts in sociology degree from the University of California, Riverside Go. Highlanders. Dr. Jill Creighton [00:00:59]: In addition, Andrew is the 2023 2025 Asian Pacific islander knowledge community cochair Andrew's various experiences in cris management, behavioral threat assessment, nonclinical case management, residential life, Greek life, student conduct conference services, and student government, along with his desire and passion to learn for developing students holistically as leaders, citizens and scholars in a safe and welcoming community is the foundation of his student affairs experience. Personally, he'd like to share that he's a huge Disney fanatic and loves photography. So you could say that his hobbies are going to Disneyland and taking pictures. However, he has other Hobies as well. He enjoys playing volleyball board and video games and going on foodie adventures and hiking. Andrew, so thrilled to have you on SA voices thank you. Andrew Hua [00:01:40]: I'm excited to be here with you as well. Dr. Jill Creighton [00:01:42]: We learned from your bio you are not only the current co chair of the Apikc for NASPA, but you are also transitioning in other areas of life with a recent permanent position and also doctoral studies. So a lot going on for you in the transition space. But as we like to start each episode before we get into the journey, would love to know your come up story. How did you get to your current seat in higher ed? Andrew Hua [00:02:05]: Yeah, it's not a traditional pathway. I would have to say. I'll share that it started off traditional. As a young undergraduate student, I got involved in leadership, had the opportunity, had great mentors, advisors, and he said, have you ever thought about doing something like we do and doing student affairs? I was like, I have no idea what that is. And from there, it started with exploring graduate programs and then applying and getting in. So I went to Michigan State University, which was awesome. Go Spartans. And then from there, all my background has been residential life, so res life at Michigan State residence, life at Washington State residence, life at UC Berkeley, and then my transition from Berkeley to where I'm at now the University of California, San Diego, is case management. Andrew Hua [00:02:54]: It was a unique space. I wanted to get back to Southern California, and I started exploring different opportunities and found myself as a case manager. I saw transferable skills and over. In three years, there's been a lot of transitions from case manager to now serving as the director of the Student Affairs Case Management office. Dr. Jill Creighton [00:03:13]: That's an incredible jump in three years to go from the individual contributor role to leading the entire team in such a short span when it was kind of a new functional area for you, but also kind of not, because what ResLife staff member is not doing case management and maybe just not calling it. Andrew Hua [00:03:27]: That 100% agree with you. I think Res Life has given me so many opportunities in understanding different areas and field of work. It felt really good to transition to that. But you're right. I would say it was one I think most folks face this. I transitioned in 2020 from Res Life to case management. A whole new field of work, kind of. And then from 2020 to 2023, I was working remotely hybrid, somewhat in person. Andrew Hua [00:03:56]: So lots of transitions and even transitioning to being interim director. Then director has its own transition too. Dr. Jill Creighton [00:04:03]: Let's talk about doing case management in the hybrid and remote space, because I think case management especially is one of the areas of student affairs where there may be some hesitations from leadership to be okay with that because of the sensitive nature of what these types of cases can be. We're seeing students who are having mental health emergencies. We're seeing students who have personal crises. And there can be something impersonal about doing that level of connection with another person through the Internet. So tell us about how you navigated that. Andrew Hua [00:04:32]: Yeah, it was very interesting. I think we've all adapted in 2020. Students had to adapt, professionals had to adapt, and the only way to connect was virtually. So I think we had to find a way to find that connection. And one of the connections I was able to build is how do we build rapport with students? Get to know them as if we were getting to know them as if they were sitting right across from us, getting to know who they are as a person, getting to know what their interests were, understanding what their challenges are and what are their primary and I guess primary priorities when they come meet with us. Right. It's not about let's talk about anything and everything. It's about what do you need at this moment? And I think that's where I felt the students felt like they were being heard. Andrew Hua [00:05:13]: We've continued to do hybrid now because that's what the students want. We've done assessment. They've said majority of time we would like to have zoom. Do we do offer in person. But the students choose that because it's convenient. It allows them to be in the space that they're most comfortable, not in an office that they're not familiar with. And they also get to choose the time much more conveniently to them. They have to walk across campus, take in travel time. Andrew Hua [00:05:37]: So I think all things that I think about leadership, my leadership and my supervisors, when we have conversation about how do we conduct our work, if the students feel safe in their space, there's less risks of them spiraling or their mental health being flared up, and we're able to kind of navigate that with them. Of course, we do run into some of the situations where students do end up having a cris over the phone or over zoom, but we have our resources intact, right? That's where we'll de escalate. We'll do our best to contact resources off the side, whether it's contact another team member via teams, zoom, et cetera, to help us get the resources to the student if we know where the student is at that moment. Dr. Jill Creighton [00:06:19]: So it's allowed you to work faster? In some ways, yeah. Andrew Hua [00:06:22]: More efficient and effective ways at times. Dr. Jill Creighton [00:06:24]: You mentioned that you took on an interim position before becoming the director. How did that know? Andrew Hua [00:06:30]: That was a unique situation. I was not expecting. I did my role as the inaugural case manager and outreach specialist at UC San Diego. And my role. I was learning, and I felt really comfortable after a year. And I was ready to meet for my annual performance evaluation with my supervisor and say, like, I'm ready for more. Ready to look at what does it mean to be a case manager that takes on the designee responsibilities of my director when they're out of the office. And then I went into that meeting, and my director shared, you know what? I have some news to share with you. Andrew Hua [00:07:02]: I have actually accepted another position. I'm like, I didn't even get a chance to share about my goals for the next year, et cetera, because the next thing that came up was, Andrew, we've talked to leadership, and we think you'd be great to serve as the interim director. And I was shocked. I was like, it was one year in. Granted, I received positive feedback for my performance throughout, but I was not expecting that. So I had a moment of pause before I actually accepted. Dr. Jill Creighton [00:07:27]: Think the more realistic way is you were freaking shook. Andrew Hua [00:07:32]: You are absolutely correct. I was I was not expecting I was like, I've done one year in this field, they're asking me to be interim director. I was like, okay, let's chat about that. What does that look like? So I was shook. Dr. Jill Creighton [00:07:43]: That is a really different conversation than. Andrew Hua [00:07:45]: The one you expected to have 100%. So granted, it was a great opportunity. And I did get to sit down and talk about, like, I really enjoyed working with my supervisor. And I said, I will accept it under one condition, is that you continue to serve as a mentor. And that the leadership that is still here that I will report to, also will serve as mentors too. Not just supervisors, but mentors to mold me into a great leader. Why take on the interim role? Dr. Jill Creighton [00:08:15]: That is a really amazing ask. We talk a lot in negotiation skills about things you can ask for that is not necessarily based salary, like vacation days and other types of things. But asking for someone to serve as a mentor is a really great pro tip, especially if you're taking on something that maybe you have your own reservations about. Andrew Hua [00:08:33]: Yeah, 100%. And I can tell you, they all agreed. They're like, absolutely. We will continue to serve as mentors and consult as you navigate this water until this day. I still have mentoring moments with them. Like every month, we have something scheduled with my previous supervisor and the leadership here at UC San Diego. So it's not gone. It still continues, even though I have taken on the permanent role. Dr. Jill Creighton [00:08:56]: When you take on an interim role, and especially in the way that it was offered to you, it doesn't really give the team a lot of transparency. That can feel a little bit scary to the team when all of these changes are happening suddenly. How did you navigate the waters of moving from a fellow case manager to supervising others? Who were your direct peers and maybe had no idea this was coming? Andrew Hua [00:09:15]: Yeah, that was a tricky area to kind of navigate. But in much reflection, I did inquire why me? Why my position? Why am I being selected? I think that was important for me to understand. And what was shared with me was my inaugural role. The student affairs case manager and outreach specialist. That was the starting point. The future and strategic plan was eventually this role would become the Assistant Director or would eventually become the designee overall for any Director responsibilities. When the Director was out and the entire team knew that when they did their search for the position, the entire team knew that the Student Affairs Case Manager and Outreach Specialist role was going to evolve into something of leadership. So I think that's when it made me feel a bit more comfortable with knowing that the team knew this. Andrew Hua [00:10:05]: They all had opportunities to also apply for the position and show interest. I think the other piece for me is I took it in my own responsibility to connect with my colleagues. I checked in with them and shared hey, of course, when the announcement was made, I connected with them afterwards and said, I wanted to check in with you. How are you feeling about the decision? What are some challenges that may be coming up, or how can I best support you in this interim phase? My colleagues actually embraced me. They're very happy. They're like, we are so happy that we have an interim director. We've seen what this department has been like when there is an interim director, and some of them shared with me that they're glad that they didn't want it. We had no plans. Andrew Hua [00:10:48]: They did not want to be the room director. So glad you accepted. We will happily work with you. And I think the year that I got to spend with them was awesome. We collaborated on so many projects, so they knew who I was, they knew how I worked, and in no way, shape, or form was their conflict. It was all collaborative and learning, and most of them had skills that I learned from that helped me kind of build on the interim position. Dr. Jill Creighton [00:11:11]: The interim year is starting to come to a close. It's time to think about whether or not that permanent position is something you want to do or don't want to do, because you had the opportunity to learn over the course of that year. Tell us about how you made the decision that, yes, you do want to go for the permanent position. Andrew Hua [00:11:27]: Yeah, that was a lot of thinking. I knew when I accept interim role, it was also a place of, like, I feel like I'm interviewing for this position too. Dr. Jill Creighton [00:11:39]: For a whole year. Andrew Hua [00:11:40]: For a whole year. And I also was in a place of, I'm going to look at this opportunity as interim to decide whether I would actually enjoy this work. I was going to look at this interim opportunity to also understand if this will propel me for future professional opportunities. And I think both were yes. Right at the end of the day, I enjoyed the work. I enjoyed that this pathway was probably going to lead to new opportunities for my next career step. I enjoyed working with the staff that helped support students. I do miss working with students quite often, but this gives me a different level of work, and there's a different type of feeling when I'm able to support my staff and they are coming back. Andrew Hua [00:12:22]: During our Kudo sessions. We appreciate your leadership. We appreciate the opportunity to work with you and your consultation. These are folks that have done case management much longer than I have. Some of my colleagues come from a social work background, and when I am able to provide my expertise and we are working together to provide an interdisciplinary or multidisciplinary approach, it feels good. So I think overall, those are a couple of things that came to mind. Dr. Jill Creighton [00:12:47]: You decide to go for the role, you do have to do a full, real search to get the position. What was that like to go from being a person who was leading the team to a person who is now interviewing for your own job again with that team and with your supervisors? Andrew Hua [00:13:03]: That was a fascinating experience. In my interim role, we had vacancies, and I had to hire a couple of folks as well. So I hired those folks, and then in turn, they have to decide whether I get to continue or they interview me. And my feelings were kind of mixed. Right. Is that there's a fear because as an internal candidate, they get to see everything. As much as we'd like to ensure that it's unbiased process in any hiring, recruitment, there's some bias that I believe does permeate into the space of like it comes into feedback and how we see others. But overall I'm laying out there and they can see everything, whether I present it in the interview or if they've seen it in the past in the work that I've done. Andrew Hua [00:13:43]: I think the other piece was also excitement. It was an opportunity for me to share the great work that we've done and share where we can go. Because I have had some time internally to think about strategically, if I were to take on the interim director position, lead this department at full capacity, where could it really be? So those were kind of the two mixed feelings. I was going in and then of course, it's kind of awkward going in and you see all the familiar faces and you have to like, let me tell you how I do my job, or how I think the job can. Dr. Jill Creighton [00:14:11]: Be done, or here's how I think I do the job. And then maybe what they're receiving from you is not aligned with their experience with you. It's a weird place to navigate. Andrew Hua [00:14:20]: Yeah, absolutely. Every has their perceptions and thoughts. So yeah, it's a unique experience to be in. Dr. Jill Creighton [00:14:27]: You get the position, you're sitting in that seat now. What was the transition like for you from moving from the interim space to moving to the full time space? Andrew Hua [00:14:35]: I'll be very honest, it wasn't too big of a transition. I felt like I was already doing the role at full capacity. If anything, I felt comfortable making long term decisions. So there were things that we tested out in the interim. I was like, we're just doing this interim, we're going to pilot it during the interim. But now coming out of interim and being the full time official director, I was like, it worked, let's make it official. Dr. Jill Creighton [00:15:00]: Stick it. Andrew Hua [00:15:01]: Yeah, let's stick with it, put it into place, iron it out, cement it in. And those practices are in and they run so efficiently and effectively. So I think most of the part it's just like, okay, now I can put yes permanent stamp on it. Dr. Jill Creighton [00:15:15]: All the while you're doing this interim position, this job search internally, you're also pursuing the Edd, which is taking up a ton of time and energy. How's that going? And how the heck are you balancing that with taking on this brand new and very big job? Andrew Hua [00:15:32]: I don't know what I was thinking. Dr. Jill Creighton [00:15:35]: I think someone may have cautioned you in that regard. Andrew Hua [00:15:39]: I've had great mentors who cautioned, but also said that they would support me in whatever decision I go with. And I will say there were a lot of things that were coming to mind. I had applied during my interim phase and I got in during my interim phase and I said yes to the Edd. So it was kind of like a weird situation where I said yes to Edd, even though I knew I didn't have the official position, because I was like, this is always something I wanted to do. I always wanted to get my doctorate. I wanted to also get back into classroom and learn. I also wanted to be innovative. And then some of that is for me as an individual, I needed some structured learning and structured growth opportunities, and the Ed program provided that. Andrew Hua [00:16:23]: And I think it came down to be like the reverse round. Like, I am in the Edd. Do I take on this director role permanently? Because I could have gone back and been the assistant director. Because during my interim role, I also made some changes to my old position as strategically set in stone in the past. So, yeah, I was like, I said yes to the Edd. I feel good about the director role. I'm going to say yes to this, and I will say I have not regretted it. It has been tough, it has been exhausting, but I have not regretted the decision because I honestly think it has only made me a better leader and a better director and a better student affairs professional. Dr. Jill Creighton [00:17:03]: What are your strategies for finding time to be a person or to take care of yourself while you're doing these things? For those of you who can't see Andrew put out his. Andrew Hua [00:17:14]: You know, that's a good question and a hard question. I think I started off pretty strong in my first year of my doctorate and also the official director role by sticking to a routine. And I had support from my supervisors and leadership. Right. It's at 05:00 p.m.. There's no contact for me. We are non clinical case management and work related stops at five. And I've seen this where my leadership has told other leaders on campus, like, you will not hear from Andrew until he comes in at 08:00. Dr. Jill Creighton [00:17:44]: A.m., that is amazing support. Andrew Hua [00:17:46]: Yeah. When I saw that email, I was like, I feel I can fully put my work from eight to five and really be myself after that time. Right. And I think the balance after 05:00 is where does education and fun time go? And that's been a bit of a challenge. But my first year again, right, I had a structured set up. I had a number of hours. I would do some studying, and then after that, I can watch TV, I can play games, I can do whatever. Of course, schedules change up where friends come in town and we make modifications. Andrew Hua [00:18:16]: But I think that's the biggest thing is that my leadership supported me in my academic journey and I was dedicated to finding balance in my life. Now year two, and now almost going to year three, there's been a couple of changes, transitions, but all still the same goal of trying to be like, no, at five, I'm done 08:00. I'll come back the next day and then stick to my studies at the evening as much as I can. Dr. Jill Creighton [00:18:40]: And we're looking at Dr. Hua 2024, right? Andrew Hua [00:18:42]: Oh, you know, possibly if I really hunker down, it could be 2024. If not, it will be early 2025. So fingers crossed. Dr. Jill Creighton [00:18:53]: We'll say hashtag Dr. Hua class of 2025 or sooner. Andrew Hua [00:18:58]: Yes, I will take it. Dr. Jill Creighton [00:18:59]: You're also taking on the role of running for and being elected the co chair of the NASPA Apikc while you're doing this interim and now director role and while you're doing this Edd program. So you just kind of were like, bring it on. I want all the things tell us about that journey. Andrew Hua [00:19:17]: I feel like you got my resume somewhere. Yeah. I'll be very honest. All these decisions were also encouragement from mentors people I respect, and also during my interim phase, which is very unique for those who know how KC election works. There's, in between KC chair appointments, they do an election. So you have elect year if you are selected. And during that time, I was interim and, you know, exploring opportunities. I had people saying, you would be awesome. Andrew Hua [00:19:48]: You should nominate yourself to go be a co chair. We have another colleague that would be awesome to team up with. So having spoken to my co chair, who is Michelle Chan now, and we found some common ground and some excitement behind potentially being co chairs, and we went for it. I was like, in a day, someone else probably will nominate themselves, we will go through the ballot and I might not get it, and that's fine. Why not put my name in the hat, see what happens? Little did I know, name got pulled. Yep. I am now the co chair. And I was like, oh, boy. Andrew Hua [00:20:24]: So I took the year of being a chair elect for KC as seriously as possible and learned as much as I can. It is a lot of work. Kudos to many of my previous Apikc, NASPA Case, NASPA Apikc co chairs. Y'all do a lot that is not seen. So kudos to those folks and how do I manage it all? I try to find a balance with my co chair, and I go back to previous co chairs and be like, give me your tips. What have you done? What can I do better? So it's a lot. Dr. Jill Creighton [00:20:52]: I think what we're hearing from you is that the leadership in the KC space is truly a service to the profession. I know that when we think about leadership development theory and different ways of leadership, oftentimes we think of the figurehead as having decision making authority and number of other things. But while that is true, especially in the KC space. The corralling and consensus building is really one of the most important things that the KC chair can do. I always view you all as the stewards of the KC for the time that you're elected. I talked to Shakura Martin about their journey to the NASA Board chair recently. They said it's a stewardship of the organization, it's not Shakura's agenda. And the same thing is true for the KC roles. Dr. Jill Creighton [00:21:32]: It's Andrew's Stewardship of the KC. Not Andrew's Agenda for the KC. Andrew Hua [00:21:36]: It truly is not my agenda. The leadership team are great folks who are motivated, excited, who want to give back, who want to engage. So it's really supporting some of their ideas. And of course, our constituency, when the constituency speaks and shares their ideas, we'll both look at ways on how we can incorporate, how we can make it come to life. So truly, I think the other way I navigate is taking on this co chairship is my amazing leadership team does amazing job. They are awesome. So their excitement, their drive also excites me and pushes me to continue to push forward with all the responsibilities of being a co chair 100%. It is not my agenda. Andrew Hua [00:22:16]: It is all about what our community needs. Dr. Jill Creighton [00:22:18]: You have been a tremendous guest for the theme of transitions. Given all of the transitions going on in your world, what advice do you have for listeners who are going through their own transitions in their professional life, in their service life, or in their life life? Andrew Hua [00:22:33]: I think for me, the biggest thing I learned is not to do it alone. Every transition comes with its challenges. And for those who are great higher ed and student affairs folks, challenge and support, right? Balance it out. Find the support to help navigate those challenges. I have mentors that are outside of this country that I connect with that help support me as well. So I would say don't do it alone. And you have people around you that are rooting for you to go through that transition and they'll be right there beside you. Dr. Jill Creighton [00:23:01]: It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world. Christopher Lewis [00:23:07]: Thanks, Jill. So excited to be back in the NASPA world and as always, there's a ton of things happening in NASPA and I always love being able to share with you some of the great things that are happening. 2024 NASPA Institute for New AVPs is coming up January 25 to 27th in Atlanta, Georgia. The NASPA Institute for New AVPs is a foundational three day learning and networking experience designed to support and develop AVPs in their unique and challenging roles on campus. The Institute is appropriate for AVPs and other senior level number twos who report to the highest ranking student affairs officer and who have been serving in their first AVP or number two position for not longer than two years. It sounds like something that you would love to be a part of. To learn more about, go to the NASPA website under Events and click on 2024 NASPA Institute for New AVPs. So, in January 2024, january 27 through the 29th in Atlanta, Georgia, is the 2024 NASPA AVP Symposium. Christopher Lewis [00:24:18]: The NASPA AVP Symposium is a unique and innovative three day program designed to support and develop AVPs and other number twos in their unique campus leadership roles. Leveraging the vast expertise and knowledge of sitting AVPs, the Symposium will provide high level content through a variety of participant engagement oriented session types. This professional development offering is limited to AVPs and other number twos who report to the highest ranking student affairs officer on campus and have substantial responsibility for divisional functions. Additionally, Vice Presidents for Student Affairs and the equivalent who are presenting during the Symposium may also register at a discounted rate and attend April 20 eigth through the 30th of 2024 in Doha, Qatar, is the 18th Annual Manassa NASPA Conference. The Manassa NASPA Conference provides student affairs practitioners with the knowledge and skills to effectively address and support college students. Higher education is witnessing a wide array of challenges, especially in the area in the era of fast technological evolution. Thus, this three day conference by NASPA and the Middle East, North Africa and South Asia Manassa area is an opportunity to connect with colleagues regionally and abroad to talk about these emerging technologies. The conference is going to provide space for discussing innovative ideas, adaptive approaches, use of technology, best practices, lessons learned, and provide tools to understand the next generation of student affairs. Christopher Lewis [00:25:57]: If you want to know more about this great conference and travel to the Middle East to meet so many of your colleagues, go to the NASPA website and check it out for yourself. Every week we're going to be sharing some amazing things that are happening within the association. So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways. Because the association is as strong as its members and for all of us, we have to find our place within the association, whether it be getting involved with a knowledge community, giving back within one of the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit? Where do you want to give back? Each week. We're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in. That knowledge community. I see myself doing something like that or encourage you in other ways that allow for you to be able to think beyond what's available right now. Christopher Lewis [00:27:10]: To offer other things to the association, to bring your gifts, your talents to the association and to all of the members within the association, because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA. Dr. Jill Creighton [00:27:31]: Wonderful as always to hear from you, Chris, on what's going on in and around NASPA. Andrew, we have reached our Lightning round segment. I have seven questions for you in 90 seconds. Andrew Hua [00:27:42]: Oh, boy. I'm ready. Here we go. Dr. Jill Creighton [00:27:44]: Question number one if you were a conference keynote speaker, what would your entrance music be? Andrew Hua [00:27:49]: I would choose finesse by Bruno Mars. I don't just I feel like I would walk up with some finesse. Dr. Jill Creighton [00:27:55]: Number two, when you were five years old, what did you want to be when you grew up? Andrew Hua [00:27:59]: Oh, when I grew up, I'll be very honest. I wanted to be a dinosaur. I wanted to walk around like a trex. Dr. Jill Creighton [00:28:07]: You can still do that? Andrew Hua [00:28:08]: I still do sometimes. Dr. Jill Creighton [00:28:10]: Number three, who's your most influential professional mentor? Andrew Hua [00:28:13]: That's a difficult one. I have a lot of mentors that have inspired me to do many different things, so I unfortunately, cannot just provide you a name. Dr. Jill Creighton [00:28:22]: Number four. Your Essential Student Affairs. Christopher Lewis [00:28:24]: Read. Andrew Hua [00:28:24]: I'm reading too much right now, so there's too much in my doctoral program to read, so I can't pick one. Sorry. Dr. Jill Creighton [00:28:30]: Number five, the best TV show you binged during the pandemic. Andrew Hua [00:28:34]: I would have to say I've jumped back into Criminal Minds, and Criminal Minds is just something I really enjoy. Dr. Jill Creighton [00:28:40]: Number six, the podcast you've spent the most hours listening to in the last year. Andrew Hua [00:28:44]: In the last year, honestly, the quickest thing for news for me is up first. I like to try to get little bits and get on it. Dr. Jill Creighton [00:28:51]: And finally, number seven, any shout outs you'd like to give, personal or professional? Andrew Hua [00:28:55]: Personally, I would probably just shout out my parents. I wrote it in my application. I write it in my dissertation everywhere and my work, that they are truly who inspired me to be a disruptor in education and how to disrupt some of the systematic challenges and systems of oppression. So they're my personal shout out and professional shout out. I would have to say there are a number of folks from Glinda Guzman, Sonny Lee to Alison Satterland, all folks who have inspired me. And if I'm able to shout out you, Jill, you have influenced me in many ways and also inspired me to do many things. So those are a couple folks. Dr. Jill Creighton [00:29:34]: It's been a wonderfully, rich conversation to talk to you about your transitions today. If others would like to reach you after the show, how can they find you? Andrew Hua [00:29:42]: If folks want to reach me, there are two ways I recommend finding me on LinkedIn. You can try to find me with my LinkedIn name, which is H-U-A-N-D-R-E-W just my last name, hua. And then Andrew. Or you can contact me via email, which is ah u a@ucsd.edu Andrew. Dr. Jill Creighton [00:30:00]: Thank you so much for sharing your voice with us today. Andrew Hua [00:30:03]: Thank you. This was great. Thank you for having me. Dr. Jill Creighton [00:30:06]: This has been an episode of SA Voices from the Field, brought to you by NASPA. This show is always made possible because of you, our listeners. We are so grateful that you continue to listen to us season after season. If you'd like to reach the show, you can always email us at savoices@naspa.org or find me on LinkedIn. By searching for Dr. Jill L. Craighton. We welcome your feedback and topic and especially your guest suggestions. Dr. Jill Creighton [00:30:31]: We'd love it if you take a moment to tell a colleague about the show. And please, like, rate and review us on Apple Podcasts, Spotify or wherever you're listening now. It really does help other student affairs professionals find the show and helps us become more visible in the larger podcasting community. This episode was produced and hosted by Dr. Jill L. Craighton. Produced and audio engineered by Dr. Chris Lewis. Dr. Jill Creighton [00:30:54]: Guest coordination by Lu Yongru. Special thanks to University of Michigan, Flint for your support as we create this project. Catch you next time.

In this episode of "Student Affairs Voices from the Field," Dr. Kevin Kruger, President of NASPA, discusses his upcoming retirement and the transitions in student affairs. Dr. Kruger reflects on his 30-year journey at NASPA and the reasons behind his decision to step down as president. He emphasizes the importance of retiring on his own terms and while still making meaningful contributions to the field. Dr. Kruger also discusses the challenges and opportunities facing student affairs professionals, including the need to close attainment gaps for underrepresented students and navigate financial pressures on higher education institutions. He highlights the importance of staying intellectually engaged in retirement and shares his interests in history and leadership. Dr. Kruger also expresses his hope for NASPA's continued role in supporting student affairs professionals and advocating for the value of their work in higher education. He discusses some of the initiatives and partnerships NASPA has undertaken during his tenure, including the Center for First Generation Student Success and efforts to secure external resources to benefit NASPA members. Dr. Kruger concludes with gratitude for the privilege of working in the field of student affairs and the incredible people and teams he has had the opportunity to work with during his career. He reflects on his love for the work he has done and the positive changes he has witnessed in student affairs over the years. Dr. Kruger's unwavering dedication to NASPA and his desire to leave a lasting legacy have guided his decision-making process, ensuring a smooth transition for the organization as it enters its next chapter. Please subscribe to SA Voices from the Field on your favorite podcasting device and share the podcast with other student affairs colleagues! Transcript Dr. Jill Creighton [00:00:02]: Welcome to Student Affairs Voices from the Field, the podcast where we share your student affairs stories from fresh perspectives to seasoned experts. This is season nine on transitions in Student Affairs. This podcast is brought to you by NASPA. And I'm Dr. Jill Creighton. She her hers your essay Voices from the Field, host today on SA Voices, it's truly my pleasure to welcome back Dr. Kevin Krueger, president of NASPA, to this season of Transitions. We've introduced Kevin a couple of times before. He's our only three peak guest on the podcast, so I'm not going to read his bio again, but just know that this is probably the last time we're going to have Dr. Kruger on the podcast as he has announced his own major transition. I really hope you enjoyed this episode, Kevin. We're so glad to have you back on SA Voices. Dr. Kevin Kruger [00:00:50]: I'm super thrilled to be here, and I understand I'm the only person so far who has had three podcasts with you all. So it's exciting to be doing my number third podcast. Dr. Jill Creighton [00:01:00]: Yes, you are the only three-pete, so far in the history of the show. There's a couple two Peters that we've got, but we're so glad to have you on for the season on Transitions. And I think this was actually a really apt theme given everything that's going on for you personally and for NASPA. So for those who have not yet read their NASPA email, kevin has announced a really, really big transition, which is coming very soon. And Kevin, do you want to tell us what that is? Dr. Kevin Kruger [00:01:24]: Yeah, sure. So I've made the decision to step down in my role as President of NASPA. There's some sort of timing around that that made sense for me. My contract ends this March of 24, and June 30 of 24 will be my 30 year anniversary of working at NASPA. So it made sense to lots of different personal ways as well as some professional ways to use that as an opportunity to open up a transition for NASPA. So me being here for 30 years and being serving as president for the last twelve, I think, creates a really unique opportunity for some new leadership of a great organization like NASPA that is a huge transition. And some of this is personal. Right. I've had a philosophy about my career for a long time and talking to people who have retired before me. And not to be kind of cute or clever about it, but I wanted to retire on my terms and when I thought I was doing my best work, when I was declining. Because there's a natural cognitive decline that occurs when you age. And so it was important to me to kind of do this in a time when I was still doing what I think is my best work and not to do it at a time when people are wondering, like, when is he going to go? Isn't it time. So that was important to me. So I've given a lot of thought to this over the last several years about what the best time was. And to be honest, I might have done it a little earlier, but the Pandemic, of course, created some serious organizational challenges for every association and business in the world. And so it was also important to me that I leave NASPA in the best possible financial position coming out of the Pandemic. And so I've been spending the last three years with my team trying to find out what the new kind of normal is for NASPA as an organization in terms of membership and programs and relationships with outside entities. And I feel like at this point, in a pretty good place, we've come out of the Pandemic in a very, very strong position. And so I feel like I'm able to hand off this organization to someone else who have a new vision in not having to worry about finance and organizational structure in the early goings of their term. Dr. Jill Creighton [00:03:14]: That's a gift. Dr. Kevin Kruger [00:03:15]: Yeah. I've thought a lot about sort of legacy and what's next. And Gwen was executive director. A lot of folks who knew Gwen and were around Gwen talked about Gwen being the right person at the right time when she came in and what she brought to NASPA. And I think in some ways I think of myself in the sort of same place. My strengths played very well to the opportunities that were presented when I came into NASPA as the President. And I think while I could continue to do that work, I think it's a great time for someone else to put their brand of leadership and vision on this great association and great profession. We've gone through a lot of transition over the time I've been here in twelve years. I mean, here's just a couple of markers. When I started as president, I think we had about 17 staff. We now have 95 staff. And that's in twelve years. That's a tremendous amount of growth. That's due to lots of different things. But clearly, I think my tenure at NASPE as the President will be a period of taking advantage of the opportunities that student affairs had, which is to expand its portfolio and its influence on campus. In a lot of ways, NASPE has been alongside the field in that way. And so I think that the next phase of NASA may not have that same kind of growth but will build off of where we are right now today as a profession and the challenges that we're facing. Right. So I think that's important as well. Last thing I would say is that I'm very cognizant of the fact that I have one of the best jobs in higher education and it's an enormous privilege to have that. And I also feel like it's such a good job that someone else should have a chance to do it. And so if I would work into my 70s, which people do yeah. I would just not create that opportunity for someone else to have their shot at this kind of really incredible job and opportunity. And I'll say something else that sort of doesn't preclude anybody from applying for this job. And by the way, I'm not involved in the search at all, nor should I be. But I think student affairs as one of the most, if not the most diverse sectors of the higher education world or the academy, I think that I have been able to lead with some integrity as a white male in this space. But I think that we need the next leader should represent who the field is demographically in a more significant way. And so I think it's time for a woman or a person of color or a woman of color to lead NASPA because I think that's important that we reflect who our field is. And the times have changed. And so I think that that is I really want to open up the opportunities for all kinds of new leadership that can come into NASPA. And so I give a lot of thought to that as well. As a person with enormous privilege as a white man who has had great opportunities that have come my way, I think it's time to step aside and let new leadership come into the space. Dr. Jill Creighton [00:05:42]: That's a lot of intentionality behind the why retire and why now? Questions. I'm wondering if you have advice for others who are considering that type of transition on how to identify that time that's not necessarily financially motivated. And I understand that that is probably the number one factor in determining when someone can successfully retire is that hopeful number or magic number, whatever they call it. The rule of 24, I think. Rule of 25 in your bank account. And that feels very unattainable to me. And I know a lot of other student affairs professionals, but let's pretend the financial piece is not in the picture. What are those factors that really led you to this space? Dr. Kevin Kruger [00:06:17]: Yeah, I think for me, this kind of job is all encompassing. It's a seven days a week. It's not 24 hours. But I mean, you're never not on this job. I'll give you a quick anecdote. We were I was on vacation and with my wife, something big happened in the United States. It was a terrible incident and had a racially motivated but it wasn't a higher ed incident. And so I knew that right away that I had to mark to my team and we were going to say something to our members about this incident. And in the middle of my vacation and my wife, who was not a higher ed person, she's in the sports broadcasting business, she was like, Why are we even commenting? And this has nothing to do with higher ed. I'm like, Because it matters to our students. It matters to the people in our field, and it doesn't matter that I'm on vacation. This is what you do. So my point of the story is that there's an exhaustion that just occurs when you're in a senior leadership role like this. That is part of the reason I've thought about retired hiring, because I just came back from a trip overseas, which is great, but I spend the first two, 3 hours of every day, even on vacation online doing work, because that's the nature of this job. And anybody in these kind of jobs does this. I'm not the only person that does this. Vice President affairs do this. AVPs do this. Directors do this. Lots of people do this. But after doing it for so long, I feel like it's time to step away and do something else. I'm also very thoughtful about this notion of passages, and your theme about transitions fits for me. It's a time in my life when I want to spend more time doing things that are personally renewing and a little less on the professional side. But I will tell you, the dilemma is we know that from people who study aging and people who are in this life transition space, that happiness is also tied to staying intellectually engaged. How do you step away from this but still do something that has meaning and that still engages me professionally and where I can also still give back where I have something to offer. So I've spent the last five, six years not just thinking about where I want to retire and in what place I want to retire and what my hobbies might be. But I've spent time actually literally interviewing people I know who have retired and asking them, what worked? What's working? What do you wish you had done more of? And lots of different approaches that people have had at this transition. So I was just given a lot of thought to basically have been a student of retirement. Yeah, the money part, of course, is a piece of it, but for me, it's more about what is the next phase of your life? What do you want it to look like? And I remember listening to someone was talking about retirement since maybe seven or eight years ago, and they were saying, when they ask people, Retire, what are you going to do? And they say, Well, I want to travel. And they would press a little further and say, well, how many trips are you going to take in that year? I'm like, maybe one or two trips. All right, 52 weeks. Let's just say you take two, two week vacations. What are you going to do for the other 48? Eight weeks? And I think that's an important thing to think about, right? Because yeah, sure. Do I want to travel? Of course. I love traveling. I have the privilege to have some resources to allow me to travel. But what am I going to do when I'm not traveling. So you have to think about a life that has meaning and richness to it, that goes beyond just going to London or Ireland for a two week vacation. And that's what I've given a lot of thought to. So where does that meaning come and what is it, and how do I want to spend my know? So I will be somebody, I'll tell you sort of maybe this is a question you might have asked me, but I'll tell you, I'm going to be someone who won't disappear. So I'm going to try to find the right space between giving the person who takes the presidency of NASPA who has that job, all of the space they need to do the job without me sitting near them. But for me also to use over 45 years of higher education experience to offer some perspectives that I have about the work and about the field without the constraints, perhaps, of the position of president. I mean, I can say things post presidency that I can't say in the presidency. So I'm kind of looking forward to maybe exercising my voice a little bit in ways that are not in the way of NASPA or not in the way of the new president, but sort of might have some value for the folks that I know in the field who are doing the work. So that's something I've given a lot of thought to, but I don't want another full time job. I've had people come to me and say, well, do you want to run this organization or you want to do this? No, I already have a great job, a great full time job. I'm not looking for another one. But I think it is important for me to find some spaces where I can stay intellectually engaged. I can't imagine a life where I don't think about higher education or I don't think about the work and think about how we can continue to serve our students. Dr. Jill Creighton [00:10:18]: I think the intellectually engaged component is so critical. I will wish my father a happy birthday. We're recording on his birthday today, and he is deep into his retirement life as well. And one of the things that both he and my mom talk about is that retirement doesn't mean you're done. It means that you get the freedom to do what you want to do. And they take classes at the university nearby. They go to lectures at their local art museum. They're huge theater buffs. They're deeply intellectually curious readers, and that intellectual engagement. They're also in very excellent physical health. But for the ages that they are, they don't look or act like people typically would expect them to at those ages. And I think that is truly because of that ongoing intellectual curiosity and also staying socially engaged and not just sitting around existing. You're working to live in a different way. I totally get that. Dr. Kevin Kruger [00:11:07]: Yeah. Health and money are the two big variables about retirement, some of which you have control over, some of which you don't. Right. So there's a gift if you're physically healthy. So far I am. But this notion of there's actually an organization that calls it so this is not my language, but of your encore career of what are you going to do? Post the work that you have now, where making money isn't necessarily the most important thing. Right. So when I talk to the people I know who are still engaged, some of whom you know, who are retired in the field but are still doing work, they're doing it because the love of the work rather than the necessity of the work, and they're not in the kind of the drive that we would necessarily have. So I think that gives you some opportunities to be creative and innovative in the way you want to live your life. Dr. Jill Creighton [00:11:47]: So I think I'm hearing blogger in your future. Dr. Kevin Kruger [00:11:50]: No, not blogger. I do think I want to write, though. I enjoy writing. I've always been a writer. This job has forced me to write in certain kinds of ways. But I think I'll think about I haven't quite figured out where and how in what way, but maybe I shouldn't say no blogger, but I mean, that's some kind of writing that would allow me to reflect on what's happening in higher education from a different seat. So I think that's part of it and some of it maybe not necessarily outward facing, might be just more inward facing. So I've always been intellectually curious. You talked about your parents being intellectual, and I've always been that way. And many of the people listening to this well, have heard me speak before. So you know that I spend a couple of hours every day reading. And right now I read mostly higher ed stuff. I mean, that's just the nature of it. But I have a lot of intellectual curiosity about other things in our world. Higher education is one of them. But when I go into a bookstore, which is kind of anachronistic theme right now, but Barnes and Noble still exists, when I go in Go bookstore, I'm just struck by how much stuff I want to read. I just walk through the nonfiction section. I'm like, I want to know more about that. I'd love to know more about that. I'd love to know more about that. And I think that that will be part of my journey, will be also be just continuing my lifelong education about lots of things that want to know more about. And some of that has nothing to do with higher education. So I think one of the things I'm most excited about is being able to explore some of my own intellectual interests that aren't higher ed oriented, where now I don't have the time to do that. Dr. Jill Creighton [00:13:06]: Do you mind sharing what those are. Dr. Kevin Kruger [00:13:07]: Strong ones for me. I was a European history major in college. So history has always been a part of my kind of curiosity. And so I'm very, very drawn to the lessons that we can learn from understanding history, and particularly sort of in geopolitical sense. So as we think about where our world is today, a lot of that has roots in history. And so there's more of that kind of analysis that I'm interested in understanding just as I try to make sense of this complicated world we live in. So that's one of them, for sure. The other one is my second job in the field was running the leadership program at the University of Maryland. And I don't know how that came about. I kind of stumbled into it to some degree. But I understood very quickly that I had a really huge interest in understanding how people I've been very introspective about myself, my own leadership style over the years. And so I'm fascinated with reading about how people are successful in organizations. And so that's another place where I've spent some time as well thinking about. Dr. Jill Creighton [00:13:58]: All of the things you're excited about for the future in your own world, in your own life. You also mentioned kind of excitement for the field as well. So I'm just wondering if you have any future wishes for where NASA will go next. Dr. Kevin Kruger [00:14:10]: Well, I think that student affairs is at a little bit of a nexus right now. So I think post pandemic, there's elements of the work that we do that have been elevated in some important ways. And then I think, as we think about some of the really serious challenges that institutions face around addressing what I consider to be the most important priority for higher education, and that is, how do we close attainment gaps for low income students, first generation students, students of color in particular, black students, Latinx students, some portions of the API community, indigenous students. These things have been around for decades, these attainment gaps. And there seems to be a lot of energy in higher ed now about addressing some of these issues. We call it now student success. And I think student affairs is at the table for that conversation with its economic colleagues. I think that's great. So I see a lot of really high priority areas where student affairs and the value of his work is recognized. At the same time, the financial pressures facing higher education are enormous and financial challenges are coming to almost every institution in the country, and some of that will affect student affairs. So how do we do our best? Work is work that is so important for our society at a time when financial structures are being challenged. I'll give an example without naming the institution. So this institution, maybe seven or eight years ago, understanding this sort of challenge around attainment issues and student success created a Student success center and hired a team of student success coaches. It's a strategy that works, has been proven to work very effectively, particularly with some of these populations that I'm talking about. That particular institution is one that's in a part of the country that's experiencing enrollment challenges and demographic challenges. And so they had some budget challenges and one of the first moves they made was to fire almost all those student success coaches. It probably seemed like it was a more recent ad. They didn't want to cut an academic program. The challenge that college presidents and boards are facing today. But that very decision works against the goals that the institutions have about increasing enrollment for low income, first gen students of color. And so I think that these are the kind of really tough decisions that institutions have to make. And sometimes student affairs is going to be negatively affected by that. And so when I get in front of an audience of student affairs folks, I talk about this sort of dual challenge, the work and the money, the resources. And everybody's asked the same question, well, how do we do this? How do we do this? So NASPA, this is a long answer to a short question. So I think NASPA has to be part of helping institutions and student affairs professionals guide them through how you can maneuver these dual challenges. It's not easy, right? And I think we need examples of institutions have done this effectively and how they have reorganized or reoriented the resources to address some of these challenges and still do the good work where they've had to make tough decisions about doing a little less of this and a little bit more of that. And so I think NASPA has always been sort of shoulder to shoulder with our field in helping the field sort out how to address some of these challenges. And there's no simple answer to this, but I can think of examples. I was at a program that we ran summer before last. And so I have said this in some of my speeches. I've said that student affairs is going to have to make the difficult choice to move resources to the students who need us the most and away from students who don't need us as much. Okay? So there are students who are highly privileged economically and perhaps for other reasons as well that simply don't need almost any support in their journey through college and they will thrive. And there are others who have enormous barriers facing their progress. So higher education, which was built on serving the elite, we've always been sort of tilted sometimes to serving population of students, sometimes who don't actually need the services we're in, the support we're providing, can we shift that to a place where we're providing more resources for students who need us more? Simple thing to say. So at this meeting, one vice president of student affairs said, we did this. And they talked about the things that they did to make that difficult change. And this person shared some of those examples. And then at the break, after I was done with this particular session, it was like a crowd gathered around this vice president who's like, tell us how you did this. That's the NASPA story. Okay, so the NASPA story is, how do we find these examples and help others think about strategies to get there? So that's what I hope for NASPA. And I think that to some extent, I think that I would also say that the future for NASPA and NASPA's role is the same one that existed for my tenure here. And that is that the work that we do with students, I think is enormously important and sometimes isn't valued in the same way by the academy. And so I have spent twelve years getting in front of presidents, chief business officers, admissions officers, procurement officers, facilities people. I've been on a tour of higher education to try to lift the understanding of the value of what we do, not for our own sake, but because I believe it's important, because I believe it makes a difference. And I believe that the best institutions have figured out a way to marry this curricular academic world with a rich, out of class, cocurricular, whatever you want to call it, world. And that those institutions have created that secret sauce that allows students to thrive. And I think sometimes people just don't understand what we do, and it seems like wasted resources. So I think the next phase and aspect is a continuation of taking advantage of the megaphone that we have to talk about why what we do is important, why it exists, and what makes this so unique that it's worth investing in the resources. Dr. Jill Creighton [00:19:26]: I'd like to take a moment to talk about legacy a little bit. And I'm just wondering if there's anything in your tenure at NASPA and you came up from a mid level position into the presidency over a period of time, but anything in particular that you're extremely proud of or a program or service or an idea that you were on the team of leading that you feel like has really changed the profession positively? Dr. Kevin Kruger [00:19:47]: First of all, and I don't say this casually, my legacy is the profession's legacy. It's the team that I've worked with. I've been gifted to work with unbelievably talented people at NASPA and still do. So I think I never have thought about it as my legacy as much as helping student affairs as a field move in directions that are in the best interest of serving our students. So I can give you a couple of examples. I think I'm enormously proud of the work that we're doing with the center for First Generation Student Success, working with over 300 institutions now to lift up first generation status and student as an asset for campuses and how we can help campuses think about their policies and their programs and the way they support students in order to increase attainment for those for first generation students. A highly intersectional population, right? Of we're disproportionately low income and of color. It's personal for me. I was a first generation student myself, and so obviously I'm a long ways away from those challenges with the enormous privilege I have in my life. But I can speak to those issues and I know that that's important for us to pay attention to. Enormously proud of the work we've done in lifting up health, safety and well being initiatives on college campuses over the last ten years. Something that now is sort of a given in our conversation about the work that we do about the work we do around well being and mental health and sexual violence and a variety of other components. But that wasn't necessarily a given 15 years ago. And so I think the work that our team has done in the health safety wellbeing space is enormously important, not just for helping student affairs folks, but also for guiding the academy forward in those areas. I think that those are two that really stand out. I think when I became president, I said to my team at the time, if the educational philanthropic community doesn't want to fund the work that we are about in student affairs, that says a lot about how the world views student affairs. And so part of my priority also has been to engage the educational philanthropic community in important ways to support initiatives that are serving students through the work we do in student success and student affairs. And we've been successful at that. We are one of the three coordinators of the Bill and Melinda Gates Foundation's post secondary education initiatives. We coordinate the advising reform movement in higher education through the Gates Foundation. We've done incredible work with Alumina foundation. Strada Cresky. I mean, there's so many folks who are interested in funding the work that we do to serve our campuses and our students. And I think that is also something I'm extremely proud of. In the depth of the pandemic, everybody had to shift to online work, right? We all did that immediately and right away, myself and our team was like, well, I wonder who's doing it the best? What are some really good examples of how we can lift up examples of how campuses have pivoted so quickly to provide outstanding service and support to students? And so we went to the Gates Foundation, said, hey, we have this idea, would you be willing to fund it? Yes. And so that borne this sort of project where we actually gave money to campuses, to twelve campuses who were doing exemplary work in providing online student services. But that comes about through a relationship you can have with the educational philanthropic community. And so that's something I'm really proud of. And our team has been very successful in bringing in resources, external resources, which has also. As an aside, allowed us, for example, to not raise individual membership dues for almost ten years. Something that we don't really talk a lot about, but we kept our membership dues kind of flat. And we were able to do that because we're able to bring external resources to the organization, which allowed us to serve our members in as cost effective ways as possible. Registration fees for conferences. We're probably, if you list 20 organizations at the bottom in terms of registration fees, they're still high. But we've been able to do that because we have been successful in seeking external resources. So I think those are some things that I think provide some real support going forward. Another thing I'd mention, though, is NASPA has been a very entrepreneurial organization. The Placement Exchange is a good example of that, which now is virtual. But at the time when we partnered with a Kuoi in that we created a new vision for how we can bring together multiple associations together. The idea of hiring the best possible people in our field, that was kind of a revolutionary idea at the time. Now everybody sort of knows about the Placement Exchange. That's something like that. We saw opportunities to serve populations that we hadn't been serving. So, for example, we have continued with a partnership. Initially, from the University of Louisville, we created the Military Connected Student Conference, now the only place in higher education where people who work with veterans and military connected families and military connected students can come together to talk about how we can serve that population. So I think that the legacy is seeing places where there have been needs and then trying to create programs and resources and research and opportunities to serve those needs in ways that perhaps weren't around maybe ten or 15 years ago. Dr. Jill Creighton [00:24:15]: Any final thoughts for the NASPA community on this transition? Dr. Kevin Kruger [00:24:19]: Well, it's not a thought. It's really gratitude. I mean, I have been unbelievably privileged to work in this field. I loved the work I did on campus, and I have loved the work I did at NASPA. And part of what I love about NASPA is really two things. One is I'm going to say three, the belief in what we do, amazing people that I've gotten to meet over the last twelve years, just for sure. And then the incredible team of people that work at NASPA who are committed to this work and who wake up every day thinking about how we can serve our members and serve our students. So I have a lot of gratitude about just what an incredible opportunity that has been for me personally. And to have had a front row seat on the evolution of student affairs over the last 30 years. We're not what we were 30 years ago, and we're not where we were ten years ago. And so to be in this chair has been enormously privileged. And so I have enjoyed literally every single day I've come to work. Just leave you with that thought. I mean, very few people have a job where they come to work every day, and they love what they do every single day. And I've had that. Dr. Jill Creighton [00:25:18]: It's time to take a quick break and toss it over to producer Chris to learn what's going on in the NASPA world. Dr. Christopher Lewis [00:25:24]: Welcome back to the NASPA World. Really excited to be able to talk to you again today. There is a ton of things happening this fall that I know I want to make sure that all of you have the access to taking advantage of and you don't miss out on. One of the things that's coming up here in January of 2024 is the 2024 NASPA Symposium on Military Connected Students. This is an annual event, and in this event, it is running from January 30 to February 1 in Louisville, Kentucky. The Call for Programs deadline for this great event has been extended, and you have now until October 2 to be able to put in a proposal. You can showcase your expertise, research innovative ideas to people that are completely supportive of military connected students. So whether you have a comprehensive program, insightful research findings, or best practice to share, we definitely want to hear from you and have you submit a program for this amazing conference. If you don't have a program that you want to submit, you can also be a reviewer of the programs. And if you'd want to be a reviewer for the program, again, the deadline is October 2 as well. And you did get an email about this from NASPA, but if you didn't, you can also go to the 2024 NASPA Symposium on Military Connected Students website. On the NASPA website under events to be able to get more information. It's a brand new term, and that means that all of us have different goals, things that we're doing professionally, personally, to be able to extend our own learning as well as doing more to be able to connect with our students. One of the things that I always encourage people to think about is your own professional development. And one way to be able to grow and learn is through books. So this is a great time of year to be able to go to the NASPA Bookstore and be able to discover or rediscover the joy of reading. And as a special treat, the NASPA Bookstore is providing NASPA members with a remarkable 30% discount on their catalog of books spanning various subjects. So whether you're a devoted reader, an inquisitive learner, or searching for the perfect gift to a colleague, the NASPA Book Collection has something for everyone. So don't miss out. Use promo code Fall 23 at checkout. And that's all one word, Fall 23, to unlock this exclusive offer and enrich your reading experience. Another conference that's coming up in December, december 7 through the 9th in Washington, DC, is the 2023 NASPA Racial Equity and Social Change Conference. This was formally known as the Multicultural Institute. The NASPA Racial Equity and Social Change conference fosters dialogue on Equitable campuses. The shift to a racial equity framework amplifies the focus on dismantling racialized systems for broad benefit. This inaugural conference emphasizes content centered on promoting racial equity, equity leadership, institutionalizing justice and equity through organizational change, as well as creating a climate of care for staff and students. The program looks to have amazing program, amazing sessions, but one of the featured speakers that was just announced is Bettina Love, who is the William F. Russell professor at Teachers College of Columbia University. She's also a best selling author of We Want to Do More Than Survive in 2020, and the Kennedy Center in 2022 named her one of the next 50 leaders making the world more inspired, inclusive, and compassionate. Registration for the conference has an early registration deadline of October 6. So if you're ready to make plans to come to Washington, DC. For this upcoming conference in December, you definitely want to take advantage of that early deadline and jump in right away. Every week we're going to be sharing some amazing things that are happening within the association. So we are going to be able to try and keep you up to date on everything that's happening and allow for you to be able to get involved in different ways. Because the association is as strong as its members and for all of us, we have to find our place within the association, whether it be getting involved with a knowledge community, giving back within one of the centers or the divisions of the association. And as you're doing that, it's important to be able to identify for yourself where do you fit, where do you want to give back? Each week. We're hoping that we will share some things that might encourage you, might allow for you to be able to get some ideas that will provide you with an opportunity to be able to say, hey, I see myself in. That knowledge, community. I see myself doing something like that or encourage you in other ways that allow for you to be able to think beyond what's available right now, to offer other things to the association, to bring your gifts, your talents to the association and to all of the members within the association. Because through doing that, all of us are stronger and the association is better. Tune in again next week as we find out more about what is happening in NASPA. Dr. Jill Creighton [00:31:04]: Chris, it's always great to hear from you on what's going on in and around NASPA. Kevin, we have reached our lightning round, and as our only three Pete guests, we have completely unique lightning round questions for you that our audience has never heard. So you're in for a ride. Dr. Kevin Kruger [00:31:18]: You ready? Ready. Dr. Jill Creighton [00:31:20]: All right. Question number one the album or song you can listen to on repeat forever? Dr. Kevin Kruger [00:31:25]: Oh, wow. Ramble on by Led Zeppelin. Dr. Jill Creighton [00:31:28]: Number two, what was your graduate degree or degrees in and did you use it in your job? Dr. Kevin Kruger [00:31:34]: I'm laughing because my graduate degree was in counseling and personnel services, basically a master's in PhD in Higher Ed student affairs. And yes, I have used it. I use it every day. Dr. Jill Creighton [00:31:44]: Number three, your guilty pleasure book series. Dr. Kevin Kruger [00:31:47]: I love reading mysteries, so Harlan Cobin would be the one I would pull out. I've read every single one of his books. Dr. Jill Creighton [00:31:53]: Number four, if someone visits your city, Washington, DC. What is the top tourist destination they have to see? Dr. Kevin Kruger [00:31:59]: The Madagascar cockroach exhibit in the Natural history museum. Dr. Jill Creighton [00:32:03]: Number five, the best advice someone ever gave you? Dr. Kevin Kruger [00:32:05]: Gene Ward, Director of Housing at Southern Methodist University in 1982, when I was getting ready to leave go from being an area coordinator, and I applied for a job at the University of Maryland, and he said, I was really worried about that, I hadn't finished my work and I had more to do. And he said, Kevin, stick your finger in a glass of water and then pull it out and you see there's no hole left, is there? He said, Organizations will always adapt to you moving on. And that's how I feel today. That's perfect advice for the mind. NASPA, I will leave and ask will continue to live and thrive. Dr. Jill Creighton [00:32:31]: Number six, any new podcast recommendations? Dr. Kevin Kruger [00:32:34]: Yeah, I just on my ride to North Carolina, listened to Scamanda, which is this staggering story about a woman who raised all this money going through her journey with cancer, and it turns out she never had cancer. It was just amazing. Dr. Jill Creighton [00:32:48]: Oh, I'm adding that one immediately. And finally, number seven, any shout outs you'd like to give, personal or professional? Dr. Kevin Kruger [00:32:55]: This is so many people that I would shout out to, but I have to really kind of come back to the people that have supported me in my life. My wife, Lisa Hansen, who was beside me through this entire journey of being national president. We started dating, actually, when I applied for the job, so she's been here with me the whole time and in some ways, in a weird way, my kids. My daughter just graduated from the University of Maryland and is working, and my son graduated in the Pandemic. And so I've had them both as a proud father, but also as sort of watching their journey through college in real time. And I think that's helped me be more effective in the work that I do. Dr. Jill Creighton [00:33:29]: Well, Kevin, it's always a pleasure to have you on the show. Since you are going to be with NASPA just a little while longer, what's the best way for folks to get a hold of you? Dr. Kevin Kruger [00:33:36]: So you can always go to the website and find my email address, but I'll tell you what it is. It's KKR Uger Kruger@naspa.org. I answer every email personally, so if somebody finds anything I had to say here. Interesting. I want to expand on it. I'd love to have a dialogue with you about it. So just write me a note. It's easy to find me. Dr. Jill Creighton [00:33:52]: Well, thank you so much for your service to the profession and to NASPA over the years. And of course, thank you so much for sharing your voice with us today. Dr. Kevin Kruger [00:33:58]: It's been great being with you. Jill, thank you. Dr. Jill Creighton [00:34:01]: This has been an episode of SA Voices from the Field, brought to you by NASPA. This show is always made possible because of you, our listeners. We are so grateful that you continue to listen to us season after season. If you'd like to reach the show, you can always email us at savoices@naspa.org or find me on LinkedIn by searching for Dr. Jill L. Craighton. We welcome your feedback and topic and especially your guest suggestions. We'd love it if you take a moment to tell a colleague about the show. And please, like, rate and review us on Apple Podcasts, Spotify or wherever you're listening now. It really does help other student affairs professionals find the show and helps us become more visible in the larger podcasting community. This episode was produced and hosted by Dr. Jill L. Creighton Seth Me produced and audio engineered by Dr. Chris Lewis. Guest coordination by Lu Yongru. Special thanks to Duke Kunshan University and the University of Michigan, Flint for your support as we create this project. Catch you next time.

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This episode of SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter, is our semi-monthly, always-popular edition of our mailbag, where we take your fan questions and answer them alongside UCLA's finest, and now one of USA Volleyball's brightest, Savvy Simo. We're calling this the season-ending mailbag, although that might be a bit of a misnomer, as the season isn't technically over, with two more AVPs to go, in Huntington Beach and Central Florida. But, the Phoenix Championships have ended, so it's sort of the end of what we consider the 2022 season. We chatted about quite a bit, including: What are the partnerships looking like for Paris 2024? How was the AVP Phoenix Gold Series Championships? How to maximize your off-season Who surprised us the most this season? ENJOY! *** NEW BOOK ALERT!!! Travis Mewhirter and Kent Steffes just published a seminal work on the history of beach volleyball in their new book, Kings of Summer: The Rise of Beach Volleyball. Check it out on Amazon!! https://www.amazon.com/Kings-Summer-rise-beach-volleyball/dp/B0B3JHFKM7/ref=sr_1_1?crid=1WGJFWHPBGPQ2&keywords=kings+of+summer+book&qid=1658922972&sprefix=kings+of+summer+book%2Caps%2C1328&sr=8-1 We are FIRED UP to announce that we've signed on for another year with Athletic Greens! Stay healthy with Tri Bourne and Travis Mewhirter and get your greens today! https://athleticgreens.com/partner/d35ctoffer-strength/en?utm_source=podcast&utm_medium=influencer&utm_campaign=sandcast_d35ct__a3172__o27&utm_term=cac__a3172__o27&utm_content=sport__a3172__o27 We now have SANDCAST MERCHANDISE!! Rock the gear of your favorite podcast today! https://www.sandcastmerch.com/ If you want to receive our SANDCAST weekly newsletter, the Beach Volleyball Digest, which dishes all the biggest news in beach volleyball in one quick newsletter, head over to our website and subscribe! We'd love to have ya! https://www.sandcastvolleyball.com/ This episode, as always, is brought to you by Wilson Volleyball, makers of the absolute best balls in the game, hands down. You can get a 20-percent discount using our code, SANDCAST-20! https://www.wilson.com/en-us/volleyball Check out our book, Volleyball for Milkshakes, written by SANDCAST hosts Tri Bourne and Travis Mewhirter: https://www.amazon.com/Volleyball-Milkshakes-Travis-Mewhirter/dp/B089781SHB

Key Points, Top Takeaways, and Memorable Quotes“It goes back to resilience, right?  You have to do the most with what you have, that's life.” 7:46“I think one of my strengths is connecting people, reaching out, asking questions, even though I have to ask more.” 15:32“There's always two sides of the same story, so if someone is not kind to you, every time you can think about what's happening to the other person at that specific moment or what's behind the scenes before reacting.  Be kind.  Think about putting yourself in the other person's shoes and that's the key to great relationships, a better society, and a better world.” 22:33“The tools are there.  You have to look inside you, find that fuel, look for those tools and make it happen.” 23:49 Guest BioBorn 1975 in San Juan, Puerto Rico.Married to Maria RosarioDaughter: Ana CatalinaI'm currently based out of Apex, NC. I've been here for the last 6 years of my life. Being in North Carolina, having stability, an amazing daughter and wife has given me the opportunity and motivation to give life to this special project.Sometimes life gets very complicated, day to day responsibilities, work, family, life expectations to fulfill. This is a reality we all face but it's part of the process. These things could make our plans and dreams a little harder to achieve but are also the things that will help you get where you want, the things that fuel you to come up with the best of yourself.It was time, it was time to THINK ABOV, TO BE ABOV.What is ABOV HEADWEAR?Custom Hats  for those looking to make a statement in life, looking to differentiate themselves from the rest.ABOV is an attitude, a mentality, to go above and beyond any challenges that life throws at you. #TheAbovMentality Show Notes0:00 - What I Meant to Say Podcast Intro0:18 - Introducing Umberto Sanchez0:38 - Welcome to Umberto1:49 - The origin of ABOV Headwear3:05 - Platform for Unsung Heroes4:16 - Achilles Tendon injury5:16 - Be Better through collaboration & storytelling5:51 - Childhood in Puerto Rico7:56 - How Do You Know That Resilience Creates Success?9:05 - The Entrepreneurial Journey 11:36 - This is My First Interview12:58 - Sharing Our Why Through the Stories and Human Connection14:47 - How Humberto collects ABOV Headwear resilience stories15:32 - One of My Strengths16:37 - Moving Family to North Carolina17:16 - Raising A Daughter18:40 - The Role of Sports and Being the Underdog21:24 - Be Better Commercial21:32 - Kindness Is Inclusive24:01 - Aligning with Taylor Crabb and Victoria Corcoran27:19 - What Are Your Goals with ABOV Headwear?28:43 - The balance of two full time jobs31:08 - How Does Your Culture Play into Your Story Today?33:20 - Things You Want to Teach Your Daughter About Resilience34:48 - Will You Be at Any of the AVPs?35:32 - Where Can People Find You? Links & Where to Find Umberto www.abovheadwear.comYoutube: ABOVheadwearIG - @abovheadwear   @hjsanz8IG, Facebook, Tiktok - @abovheadwear 

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This episode of SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter, is a rare throwback episode, a replay from the fifth podcast we ever did: With April Ross.  The reason we're re-airing this one, and not recording a new one, is because it's just so damn good, and to hear what April Ross had to say in November of 2017, and then compare it to what happened four years later, is nothing short of incredible. Every word she said back then in Tri Bourne's kitchen came true. To the word. Honestly, it's one of the best episodes we've ever recorded, and it aged far finer than the wine we shared that night.  If you missed this episode before, please listen to it now. We discuss: - April's crossroads at the end of 2017: To continue pursuing the international game, or to simplify, play AVPs, and begin her exit.  - Her mindset, and her commitment to small, daily improvements, and how she finds -- or tries to -- balance in life.  - The critical importance of introspection throughout her career - Why she chose Alix Klineman, and why she thought, four years ago, Klineman was her only option to win a gold medal in Tokyo *** This episode, as always, is brought to you by Wilson Volleyball, makers of the absolute best balls in the game, hands down. You can get a 20-percent discount using our code, SANDCAST-20! Check out our book, Volleyball for Milkshakes, written by SANDCAST hosts Tri Bourne and Travis Mewhirter: https://www.amazon.com/Volleyball-Milkshakes-Travis-Mewhirter/dp/B089781SHB https://www.wilson.com/en-us/volleyball SHOOTS!  

On this episode of SANDCAST: Beach volleyball with Tri Bourne and Travis Mewhirter, the hosts discuss the first of the AVP Champions Cup Series, the Monster Hydro Cup.  Bourne and his partner, Trevor Crabb, finished third in the event, which was won by Phil Dalhausser and Nick Lucena on the men's side, and April Ross and Alix Klineman on the women's.  In this episode, Bourne and Mewhirter discuss: - How it felt to be competing again for Bourne, who hasn't played many AVPs in the past few years.  - How the site setup in Long Beach was, and playing without fans.  - What players performed the best over the weekend, including: Skylar del Sol, Sara Hughes and Brandie Wilkerson, Sarah Sponcil and Kelly Claes, Dalhausser and Lucena, Traci Callahan and Crissy Jones.  - The improvement Bourne and Crabb have had on defense.  - What the rest of this three-week sprint will look like.    Thanks, as always, for listening to the show! This show is brought to you by Wilson Volleyball. To get a 20-percent discount on the best volleyball in the sport, head over to Wilson and use the code, Sandcast-20 for 20-percent off!

This episode of SANDCAST: Beach volleyball with Tri Bourne and Travis Mewhirter, features Casey Patterson, one of the biggest personalities and talents on the AVP Tour since Donald Sun brought it out of bankruptcy in 2012.  In the past nine seasons, Patterson has won 14 AVPs, qualified for the Rio Olympics with Jake Gibb, and was named the AVP Team of the Year three times. He has since partnered with Stafford Slick, Theo Brunner, Chase Budinger and, once again, Theo Brunner.  On this episode of SANDCAST, we discuss - Patterson's insane nine-day stretch in 2009 in which he won the Swedish Tour, flew back to California for the birth of his first child, flew to New York to win his first AVP with Ty Loomis.  - His journey into volleyball, including riding the bench at BYU, and living on a floor in Hawai'i with $42 and a skateboard to his name.  - The early grind of being a professional beach volleyball player, living, as he calls it, a "gypsy life," finding anyone who would play with him and doing it, no matter where in the world it would take him.  - How the Covid-19 shortened season is different from the multiple bankruptcies Patterson has experienced in the sport.  - His 2012-2016 run with Jake Gibb, and how his big personality was not only ok with Gibb, but encouraged - The development of Casey's "hype-man" personality, otherwise known to Patterson as going "full-Hulk mode."  - His breakup with Chase Budinger, and how he handled it with more class and respect than he would have previously, because he's simply in a different phase of competing.  - His thoughts on the AVP Champions Cup, and all of the crazy partner switches currently happening.  This episode, as always, is brought to you by Wilson Volleyball. Use our discount code, Sandcast-20, to get 20 percent off on the best equipment in beach volleyball.  Watch the full episode on our YouTube channel! In case you haven't heard, Tri Bourne and Travis Mewhirter wrote a book! It's called Volleyball for Milkshakes, and we'd love it if you picked up a copy and let us know how it is! You can buy on Amazon.com!

Tessa Netting (@tessanetting) is back for more AVPS coverage! She brings to the table an incredible Alan Rickman story, Mike brings a lengthy tangent about MySpace. Equally great, right? Topics include: Snape impressions, deep voices, old memes, Paramore, puppets, XANGA, Target.com, editing yourself, Potions Master’s Corner, and more! Snag some Wizard On jewelry for a good cause! https://t.co/dwnRhHIDZj?amp=1 Thanks to our sponsors! SHAKER & SPOON: Get $20 off your first box! TABFORACAUSE: Raise money for charity just by opening tabs! — Thanks for listening to this episode of Potterless! Don’t want the journey to stop? Check out the links below and as always, Wizard On! WEBSITE: PotterlessPodcast.com (LEARN ABOUT THE SHOW!) PATREON: patreon.com/potterless (SUPPORT THE SHOW!) TWITTER: twitter.com/potterlesspod (TWEET THE SHOW!) INSTAGRAM: instagram.com/potterlesspodcast (PICTURES OF THE SHOW!) FACEBOOK: facebook.com/potterless (HOME OF THE FANCY PRIVATE GROUP!) MERCH: potterlesspodcast.com/merch (REP THE SHOW!) DISCORD: (For $2+ patrons!) Created/Hosted/Edited/Produced by Mike Schubert, Music by Bettina Campomanes, Web Design/Art by Kelly Schubert Learn more about your ad choices. Visit megaphone.fm/adchoices

Tessa Netting of Fantastic Geeks joins to talk A Very Potter Sequel. Since she is FREAKING ENGAGED TO THE ACTOR WHO PLAYS SNAPE, she gives a ton of behind-the-scenes info. In addition to generally praising AVPS, we address the distasteful Umbridge portrayal and share the earnest apology by the writer. Topics include: Cursed Child stealing from StarKid, Red Vines, pantomiming, vampire John Lennon, Ravenclaw is New Hampshire, Scarfie, The Dark Knight, Lin Manuel Miranda, Piglet, and more! CONGRATS TO TEAM PUT-OUTER FOR WINNING POTTERLESS DONATION DUEL #1! Over $3,500 was raised for the Marsha P Johnson Institute, which you can learn more about at marshap.org Thanks to our sponsors! HELLOFRESH: Get $60 off your first week with code 60potterless! STITCHFIX: Get 25% off when you keep your entire box! — Thanks for listening to this episode of Potterless! Don’t want the journey to stop? Check out the links below and as always, Wizard On! WEBSITE: PotterlessPodcast.com (LEARN ABOUT THE SHOW!) PATREON: patreon.com/potterless (SUPPORT THE SHOW!) TWITTER: twitter.com/potterlesspod (TWEET THE SHOW!) INSTAGRAM: instagram.com/potterlesspodcast (PICTURES OF THE SHOW!) FACEBOOK: facebook.com/potterless (HOME OF THE FANCY PRIVATE GROUP!) MERCH: potterlesspodcast.com/merch (REP THE SHOW!) DISCORD: (For $2+ patrons!) Created/Hosted/Edited/Produced by Mike Schubert, Music by Bettina Campomanes, Web Design/Art by Kelly Schubert Learn more about your ad choices. Visit megaphone.fm/adchoices

It’s a late Tuesday morning, and Falyn Fonoimoana has brought the goods again. She’s even brought some freshly baked banana bread, for her coaches, Arthur Carvahlo and Pompilio Mercadante, who smiles and says that happiness is bread and sugar. Happiness is a great many things for the 27-year-old Fonoimoana. It’s getting a big kill and celebrating it loudly, with a beat of the chest. It’s putting powdered-sugar boot prints for her 7-year-old son, Tavoi, on Christmas morning, showing physical evidence that Santa came. It’s ensuring that Nicolette Martin, all blonde hair and blue eyes, makes it through a throng of fans in Aguascalientes, Mexico. It’s talking a little trash, discovering the sassy side of her new partner, Corinne Quiggle. Mostly, though, happiness for Fonoimoana comes from being, simply, Mama Falyn. “Everyone calls me mama for a reason,” Fonoimoana said on SANDCAST: Beach volleyball with Tri Bourne and Travis Mewhirter. “I teach recovery, I bring magnesium, they used to make fun of me because I bring a huge suitcase where it’s all the remedies for A, B, C, D that could happen while you’re traveling. I try to be, ‘Hey, I have all this stuff here, if you need it.’ It all comes from things that I’ve experienced and it comes out of love. I love all of my partners that I’ve experienced. I’m invested.” Most on the beach scene have only seen this side of Fonoimoana, the loving, caring, doting partner who has a track record of bringing out the best in everyone she plays with. She is quick to admit this wasn’t always the case. The niece of both an Olympic butterfly swimmer and an Olympic gold medalist on the beach, Fonoimoana was, not surprisingly, one of the best on every team she ever played. She won a state and national championship at Mira Costa as a freshman, burying balls alongside Alix Klineman, and over the next four years she established herself as the No. 1 ranked high school player in the country. As a freshman at USC, she started in 31 of 34 matches, finishing second on the team in kills. This 19-year-old Fonoimoana, however, was not the one who brings magnesium and electrolytes and gluten-free banana bread to practice. This Falyn Fonoimoana was, by her own admission, “a crappy teammate when I was young.” And then, unexpectedly, wonderfully, life happened. Fonoimoana became pregnant with the boy that would change her life in all of the best ways motherhood can change an athlete of prodigious talent and limitless future and, somehow, almost unbelievably, none of the worst. It wasn’t her body that underwent the most lasting of changes – she was working out within five days of giving birth – but her mindset. “I think that was a huge part of not just growing up but finding who I am as a person and who I wanted to be,” she said. “Being young and volleyball just being everything for me, I didn’t know what life outside volleyball was. It helped me learn what kind of parent, what kind of woman I wanted to be, what kind of spouse, like these are all things that came to fruition once it happened because I have to show him who he wants to be through my actions, and I wanted it to always be positive and I wanted him to see those organic. “I’m still young, I’m only 27, but I’m really happy with where I am. I love my life, I get to help people, and I get to learn and be open minded about people. Thank God he gave me my son because mentally, he made me ten times stronger, to make me more empathetic, to make me more personable, to be able to slow down and not just think ‘go, go, go’ and really appreciate daily life. I owe my son the world because he makes me be better.” She extended her indoor career another five years, competing in Puerto Rico, Poland, and on the 2015 U.S. Pan American Games team that won gold, until she had to return home full-time to retain custody of Tavoi. The career move was not an unwelcome one. Fonoimoana had always known that beach was the long game. Being a full-time mom in the United States simply expedited her path. As it has gone throughout her athletic life, it didn’t take long for Fonoimoana to adjust. She qualified in six of seven AVPs in 2018 with Alexa Strange and Pri Piantadosi-Lima, won a NORCECA in Punta Cana with Molly Turner, with whom she also took third in p1440 Huntington Beach. In the second tournament of 2019, she made her first Sunday, finishing third in Austin with Martin. She piled up five more NORCECA medals, the final two of which were gold, with Quiggle, putting her on the international route she has set her goals on this upcoming year. “I knew that I wanted to play FIVB, but I was new to the beach game, I needed to figure it out,” she said. “My first year it was ‘Ok, get your feet wet with the AVP. Figure that out. Figure out the travel, how to get it paid for. If you can get to FIVBs, great, if not, get to as many internationals as you can.’ This year I want to get into three- and four-stars. “I’ve watched my uncle [Eric Fonoimoana] and several other family members go through this exact same thing and I feel like I have enough experience on my back that I know I can get my feet wet and see where I am. “If I need to, I’ll choose an FIVB over an AVP right now because I need to push myself and see different kinds of volleyball. You need to see every level, you need to see Olympians, you need to get your butt kicked.” How much Fonoimoana will get her butt kicked remains to be seen. It’s not something that has happened much over the course of her 27 years, but she’s open to the possibility. She knows that it’s the right path, not necessarily the easiest one and that, above all, it’s the example she wants to set for her 7-year-old boy that has taken quite a bit after mom.   “I want him to be better than me,” she said. “I want him to have more opportunity than me. I have to build that path and if I show that discipline, everything I do in that aspect is for him. My why is Tavoi. I teach him all the time it’s free to be kind.”

On April 10, 1995, Carl Henkel was studying for his law school finals when one of the strangest, most unpredictable and, at that time he would have likely surmised, miraculous phone calls rang in around four in the morning. “Hey,” said the voice on the other line. “I need you to play this weekend in Spain. Can you make it?” Henkel nearly dropped the phone. Was that Sinjin Smith on the other side of the line? That Sinjin Smith? Asking him to play? “How long do I have to think about it?” he asked. “Well,” Smith recalled telling him on SANDCAST: Beach volleyball with Tri Bourne and Travis Mewhirter. “You’ve got about ten seconds.” Ten seconds? Here was Henkel, a 25-year-old who had cobbled together a good but not great professional volleyball career. He had played in more than 30 AVPs, finishing in the top 10 twice, and was playing most of his volleyball on the four-man tour. Whittier Law School was, without question, the wiser career move. So Henkel did what anybody else would do when Sinjin Smith asked you to make a run at the 1996 Atlanta Olympics: “Of course!” Henkel recalled telling Smith, in an interview two winters ago. “Forget these finals. I don’t need these finals. I’ll meet you there!” Henkel called up his instructors and told them the situation. They worked out a plan to delay his finals. The next day, Henkel was on a plane bound for Marbella, to play a tournament with Smith, the man who had helped co-found both the AVP and FIVB tours and is still considered to be one of the greatest of all-time. You may, however, be wondering how Smith got here. From the late 1970s through the early 90s, until a bum knee began limiting him, Smith was arguably the best beach volleyball player in the world. Nobody had won more tournaments or more money than him, not even Karch Kiraly or Mike Dodd or Randy Stoklos or Tim Hovland. Nobody had done more for the game. So how did he end up with Carl Henkel, a guy who hadn’t finished better than ninth on the AVP Tour, who didn’t make the indoor national team, who had spent his most recent days in beach volleyball on the less-heralded four-man tour? Who was studying for a law school final, far away from a beach? The answer can be boiled down to one name: Ricci Luyties. A gold medalist on the 1988 indoor team in Seoul, Luyties was a sublime talent, a 6-foot-5 freak of an athlete out of Smith’s hometown, Pacific Palisades. He wasn’t quite the talent that Stoklos, Smith’s longtime partner and the first man to make $1 million in beach volleyball, was, but he had won seven AVPs. They had agreed to make a run for the 1996 Olympics, gunning for the berth that was guaranteed to the top American finishing team on the FIVB. He and Smith would be all but a lock.   And then he pulled out with hardly any warning at all. On the morning of April 10, 1995, he simply left Smith a voicemail: The AVP had pressured him. He wasn’t going to play. He was sorry. That was the day they were supposed to leave for Spain. Smith had enough on his mind. His first son, Hagen, had just been born. And now he was supposed to find a partner to go to the Olympics? To give up the next year traveling the world on a tour that didn’t pay well? To drop everything and stay in hotels and planes and abandon whatever other responsibilities they had? And he was supposed to find him in a day? It was too late in the process to pluck someone from the AVP – which was perhaps the point of the AVP pressuring Luyties so late – so Smith turned to the emergency option: The four-man tour. “Carl was the first to call me back,” Smith said. The oddest team in beach volleyball, a legend and a clerk, was born. And they were going to make it. Smith laughs at all of this now, but still with a shake of the head. There was so much infighting then, just as there is now. It was Smith who, with the help of then-FIVB president Ruben Acosta, helped found the beach side of the FIVB Tour. And it was Smith who helped usher it to the Olympics, despite a heavy, though understandable, pushback from the AVP, a tour and union he also helped found. “We had an event alongside the ’92 Olympics in Barcelona, to showcase the sport for the IOC,” Smith said. “That’s the event that Randy and I were sanctioned $70,000 by the AVP for going [instead of competing at the AVP event in Seal Beach that weekend]. We happened to win that amount of money. And then the AVP kept us from playing in the biggest events of the season, events that we would win most of the time. “But from that, the sport became an Olympic sport, so it was all worthwhile in the end for us. They said ‘It’ll never be an Olympic sport, you’re just blowing in the wind.’ So it became an Olympic sport. It was awesome.” Smith and Henkel would go on to finish fifth at the Atlanta Games, though before they bowed out, they put on perhaps the greatest volleyball match of all-time, a 15-17 quarterfinal loss to Kiraly and Kent Steffes. “I remember that well,” Smith said. Some will. Some won’t. But nobody can argue the impact that Smith has had on the sport. The AVP continues to operate as the only domestic professional tour, with prize money that is now eclipsing all but three events on the world tour. The world, which lagged considerably in Smith’s days as a player, has caught up, with teams from Norway, Latvia, Germany, Brazil, Russia, Italy all populating the top-10 rankings. “It took a little while but players started adjusting to the beach,” Smith said. “We were so good because we had a tour. We had a place to compete, and when you have that tour and you can make money and travel around and you can make a lot competing, you have an advantage over any country that’s not competing.” Now they’re all competing. They’ve all either caught up or are catching up. And Smith still can’t get enough. “We couldn’t get enough volleyball, indoor, outdoor, it didn’t matter,” Smith said. “We just wanted to play. It was pretty awesome.”

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You know what they say about plans. Some say that when God hears you making plans, he just laughs. Mike Tyson claims that everybody’s got plan, until they get punched in the face. Eric Beranek had plans this year. He was going to get a coach. Play the year with one guy. Do it the right way, finally. Then God chuckled, and Beranek was, proverbially, punched in the face. He began the year well enough, with Curt Toppel. Straight into main draw. But Toppel was, well, “Toppel,” Beranek said on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter. He said this with a laugh, because Toppel is Toppel. Full-time job. Kids. Just had enough points to make main draw, so why not go out and play? Beranek knew, though, that Toppel wasn’t his full-time guy. Wasn’t into it like he was. So he turned to Marty Lorenz. That, too, went well enough at first. They made main draw in Austin. Played well, too. Only thing was, Beranek had a cyst on his tailbone. Didn’t tell anyone but shew wee, you should have seen that thing. Went to the hospital right after he got home, and the surgery seemed to go ok, until, an hour later, he was sitting in the bathroom, body rejecting everything, plunging into septic shock. He spent a few more days in the hospital. Had to skip New York, and then Seattle, though the latter turned out to be a bit serendipitous. When Lorenz called Beranek to tell him he couldn’t play Seattle, Billy Kolinske phoned no more than two minutes later, asked him to play the Pottstown Rumble, a big money grass tournament just south of Philadelphia. “I still wasn’t quite right,” he said, but he went anyway, and wouldn’t you know it, they made the finals. Won a good bit of cash, too. Maybe this year was looking up. Going to turn around, close on a high. Somewhere, God laughed. Maybe he knew Beranek was about to get punched in the face again. The day before AVP Hermosa, where he was set to partner with Lorenz again, Beranek’s girlfriend broke up with him. Then salt was poured in by Dylan Maarek and Dave Palm, who knocked him out of the final round of the qualifier. “I didn’t play two AVPs, don’t qualify, girlfriend breaks up with me, ‘I’m like, awesome! We’re back. All time low. Sweet!’” Beranek said, laughing. That’s the things about slamming into the bottom: You bounce. And he did. He set up a practice with Corey Glave, just the two of them. He told Beranek that the player he once knew only wanted to win. He needed to become the player who expected to win. “You gotta find that, and you gotta work super hard to get back,” he told him. “Ok,” Beranek said. “Here we go.” Here we go meant eighth seed in the AVP Manhattan Beach qualifier. No longer with Lorenz, Beranek was back with Kolinske, his Pottstown partner. Lorenz almost encouraged the move. He had trouble dialing in Beranek’s set in transition. Kolinske, who’s world-class at the art of transition setting, would be a better partner for him. That’s one plan God didn’t laugh at. Beranek was finished, for the weekend, at least, getting metaphorically punched in the face. They qualified, and then, after dropping their first match to Ed Ratledge and Rafu Rodriguez, they battled back to win a three-setter over Travis Mewhirter and Raffe Paulis. Their legs were toast. Didn’t matter. They rallied, one more time that day, to beat John Hyden and Theo Brunner. With six matches on their legs, they were moving onto Saturday. “Holy shit,” Beranek thought. “This tournament just started.” It would have been funny, for anyone in the stands, to see Beranek’s dad there. He’s made quite the turnaround. He’s his biggest fan now, Mr. Beranek, but a few years ago, to imagine his son competing on a Saturday at the AVP Manhattan Beach Open? No way. He’s got his own Aerospace manufacturing business. His son was set for life. Didn’t matter if he had dropped out of OCC, dismayed by grades and volleyball. Eric had a job. “You’re set!” he pleaded with his headstrong kid. His friends weren’t much different. When Beranek told them he wanted to play beach volleyball professionally, “they looked at me like I was crazy,” he said. “They said ‘Ohhh, you want to be an actor too? You probably have a better shot at that.’ That was a funny and weird thing I struggled with.” So his friends would laugh, and his dad would send his daily offer: Want me to help pay for trade school? Stay in the shop? Want to be a hairdresser? Nope nope nope. He may have dropped out of OCC, but he had his own kind of education in mind. He skipped work one day and biked down to the strand to find Holly McPeak. He asked if she knew of any coaching opportunities available, and she said no, but there’s this guy, always dressed in Pepperdine gear. Name’s Marcio Sicoli. He’d be down at 15th street tomorrow morning. Go find him. So he skipped work again, found Sicoli, and for the next four months, became the world’s most dedicated ball shagger. From 8-10, he’d be with Kerri Walsh Jennings and April Ross, and from 10-12 he’d work with Kolinske and Casey Jennings. He took the work he saw them doing and applied it to his own game. The results, as they do, lagged at first. Took their time to come in. But a main draw in Seattle of 2018 led to Hermosa, and Manhattan, and Chicago. And then he made plans for the 2019 season, which is when everything began to dissolve – crystallizing only when Kolinske, in a poetic reunion, needed a partner. Then came Manhattan, qualifying, stunning one team after the next: Hyden and Brunner, Avery Drost and Chase Frishman, Ricardo Santos and Sean Rosenthal, Chaim Schalk and Jeremy Casebeer. And now they were in the semifinals? Eric Beranek? The kid who had to trick his way onto the court at OCC, telling the starter that the coach wanted him in instead, only for the coach to notice, one play in, and yank him again? That kid? Oh, yes. He had made the switch Glave wanted. Eric Beranek expected to win. “It was ‘We need to win. How are we going to win?’” Beranek said. “We were playing good ball. I’m playing good volleyball against these guys. We can beat them.” He’s able to sit back, relax now. Now that the legs aren’t feeling like jello and the adrenaline has reduced his heart rate to somewhat normal. He didn’t know when his time would come, only that it would. He simply had to be ready. “Everyone’s timeline is different,” he said. “Some people will say ‘I’m this age, so I should be doing this at this age because he is,’ but there is a lot of those pressures and I think it’s easy for younger guys, girls, to look up to people, the superstars who come out of college and are placing super high. There’s a lot of that. There are girls my age that are in contention to winning tournaments. I thought ‘Man, when is that going to come? Am I going to be 25? 26?’ “I didn’t really know, and I didn’t put too much pressure on myself to do that. I just said it’s going to come when it’s going to come. Everyone has their own timeline, so I’m just going to keep grinding.” Keep grinding. The one plan God doesn’t laugh at.

It was an otherwise innocuous Monday when the Canadian beach volleyball community reached and unleashed its peak fury which, because it’s Canada, really wasn’t much fury at all. Tri Bourne had put up a picture of Chaim Schalk. No, no. Not just Chaim Schalk. “American Chaim Schalk,” Bourne put on Instagram. For nearly a decade, Schalk had represented Canada on the beach. He had been an Olympian for Canada on the beach. He had made international podiums for Canada on the beach. Raised in Red Deer, Alberta, with a habit of punctuating sentences with ‘eh?’ and a humility and affability that you just don’t find much in Southern California, Schalk was, by all accounts, Canadian to the core. So what was he doing, on Monday, May 6, wearing a USA Volleyball shirt, taking pictures, doing promos, looking like, well, “American Chaim Schalk”? Just running out the clock until his international volleyball purgatory is over. “I got a lot of messages on that,” Schalk said of Bourne’s post of Schalk at USA Volleyball’s Media Day. “A lot of people still didn’t know. They were like ‘What does this mean? Why do you have a USA shirt on? This is messed up!’” At the end of the 2017 FIVB season, Schalk announced that he would be making the transfer from Canada to the United States, competing for the Yanks instead of the Leafs. It meant a hefty fee and a two-year hiatus on the world tour, but it also meant access to USAV’s resources, the ability to live and compete and train full-time in Southern California, the opportunity to represent arguably the biggest powerhouse beach volleyball nation on the planet. And, while nobody wants to lose two years of their international careers, in what could be their prime, the timing was perfect for Schalk. In May, Schalk’s wife, Lane Carico, also a professional beach player, gave birth to their daughter, Koa. With Schalk unable to compete around the globe, he’s been able to spend time at home, helping with Carico, helping with Koa, witnessing the miraculous growth that is the first few months of a child’s life. “It’s been a blur the past couple months with the baby, just helping out as much as I can. It’s been so nice to be home and help out with Lane and it’s been so nice with the AVPs because I take off Thursday and then I’ll be back Sunday night,” Schalk said on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter. “It’s been a perfect time to have a kid because I haven’t felt like I needed to be away and if I was away for a couple weeks that would be a little tougher for right now.” This is not to say that Schalk doesn’t get antsy. He watched World Championships in Hamburg. He watched the Gstaad Major. They’re his two favorite stops on tour. He saw the Instagram posts, the ones athletes just cannot help but putting up – cups of coffee in the mountains, the stunning green of Gstaad, the mountain biking, the crowds, the stadiums. “Everyone just has to do their water photo and the morning coffee, ‘Not a bad place to wake up to,’” Schalk said, shaking his head. “C’mon guys! That makes me itch a little bit.” In November, he can alas scratch that itch, getting back out onto the world tour, representing a different set of colors, a different flag, a different federation. So, Canada beach volleyball nation, soon enough, you’ll have to accept this simple reality. He’s not just Chaim Schalk anymore. He’s American Chaim Schalk.  

With one, final Jeremy Casebeer – or Uncle Jer Bear, as he was known at Lake Sammamish – swing in Seattle, the AVP officially reached the midpoint of the 2019 season. It has, by any measure, been a rollicking success. Every event has been home to packed stadiums and sold out VIP areas and flowing beer gardens. Most importantly, it’s been home to excellent beach volleyball. Upsets have become the norm this season, a sign that the field, on both the men’s and the women’s side, is deepening. Qualifier teams have upset the one seed in the men and the women. Three different teams have won a men’s title and three different have won a women’s title. Two of those victors on the women’s end – Karissa Cook and Jace Pardon, Kelley Larsen and Emily Stockman – have been new winners, while one, Uncle Jer Bear and Chaim Schalk, has been a first-timer for the men. It’s made for a fun season to watch for fans, one in which new faces are emerging, older ones are being pushed, and people are coming out in droves to see it. On SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter, the hosts break down the mid-season AVP awards.   MVP Men’s: Taylor Crabb Few have ever looked so indifferent when being introduced in an AVP final. Yet there Taylor Crabb sits, legs crossed, paying attention to seemingly everything but his name being called to play an AVP final. Such is the state of mind when you expect to be there, and it’s easy to see why Crabb does, indeed, expect to be there. Crabb and Gibb won the first two events of the season, in Huntington Beach and Austin, making it three straight when dating it back to Chicago of 2018. In the past two seasons, they’ve made eight finals in 10 events, not including the Hawai’i Invitational. Much of this is due, yes, to Gibb, but Crabb is playing at a level unmatchedon the AVP this season.   In the running: Phil Dalhausser, Nick Lucena, Jake Gibb, Jeremy Casebeer   Women’s: April Ross In discussing Ross, Bourne wondered when the last time the 37-year-old wasn’t only the best player in the country, but in the world. She has played two AVPs this season and won both. Her and Alix Klineman have played six FIVBs and won two. As with Crabb, much of the credit goes to Klineman’s 6-foot-4 presence at the net, but Ross is the engine, fueled by a serve that has earned her FIVB’s Best Server five times since 2013, and an all-around game that has awarded her four AVP MVP’s since the same year.   In the running: Alix Kineman, Sarah Sponcil, Betsi Flint, Emily Day     Rookie of the Year Men’s: Paul Lotman Of the many skills, both tangible and not, you cannot teach in beach volleyball, one is this: Being an Olympian. Lotman has that distinction, and it’s beginning to show, as his indoor game translates to the beach. A year ago, Lotman showed glimpses of his beach potential in a titanic serve and the physicality that earned him a spot on the 2012 Olympic team. But there were a few skills that needed grooming. Consider them groomed. Lotman and Gabe Ospina have qualified for three straight events, all small draws, and became just the second 16-seed to beat a one in AVP history, topping Gibb and Crabb in Austin. They don’t seem to be slowing, either. Now, with enough points to likely get them straight into Hermosa and Manhattan, they won’t have qualifier legs, but fresh ones prepared to make a move deeper into main.   In the running: Gabe Ospina, Kyle Friend, David Lee     Women’s: Terese Cannon Truth be told, I don’t know whether Cannon is still, technically, considered a rookie, because she’s made a handful of main draws prior to this season. But if she’s eligible, Cannon has a runaway case for Rookie of the Year. She took third in Austin – she skipped Huntington Beach for NCAA Championships – to begin the year and has taken a ninth and seventh since. Her and Irene Pollock have enough points where they’ll be in main draw for the remainder of the year, making Cannon the early, and heavy, favorite to win.   In the running: Kim Hildreth, Sarah Schermerhorn, Falyn Fonoimoana, Emily Hartong     Breakthrough Athlete Men’s: Troy Field Field’s rise on the AVP, both as a player and personality, has been meteoric. He has gone, in the span of two years, as that qualifier guy wearing a pink hat who could jump really high to a bona fide contender to winning AVPs. In four events this season, he and Tim Bomgren have made three Sundays, including a final, Field’s first, in New York City. With Hermosa and Manhattan expected to be a tad watered down, with teams skipping for Olympic qualifiers, odds are that Field and Bomgren will be back in the finals soon enough.   In the running: Tim Bomgren, Chase Budinger, Jeremy Casebeer, Chaim Schalk     Women’s: Jace Pardon A few weeks prior to Huntington Beach, Pardon wasn’t sure who she was going to play with. She had popped around with a few different partners in 2018, never really finding a consistent rhythm with any, one player. Then Karissa Cook freed up, and the rest, you could say, is history in the making. They took a fifth in Huntington, and then worked their way through the contender’s bracket in Austin to claim their first AVP titles. Far from one-hit wonders, they made another quarterfinal in New York and then a second Sunday in Seattle.   In the running: Karissa Cook, Emily Stockman, Sarah Sponcil, Irene Pollock

Chris Geeter McGee isn’t technically involved in the sport of beach volleyball anymore. He’s passed on his metaphorical emceeing torch to Mark Schuermann. But he’s still a South Bay guy, still plays in all the four-man tournaments, still watches the livestream and keeps up with the sport he’s still fully, unquestionably enamored with. So when there was a NORCECA qualifier this past spring, after the Los Angeles Lakers, for whom he does a variety of media work, were knocked out of the playoff hunt, Geeter went to check it out, see the play and some of the players he still has relationships with. At the Manhattan Pier that day was Billy Kolinske, whom Geeter kinda sorta knew in the way that those in beach volleyball kinda sorta know everyone, even if they haven’t officially met. “He said ‘I watched in Chicago. You were a big part of why I wanted to play,’” Geeter recalled. “‘If I ever make a final, I need you to do an introduction.’” The legend of the Geeter introduction lives on. A bar in Louisville. Just a small, eight-team tournament. This is the first chapter of the genesis story of the indelible Geeter introduction. “I was sucking beers down, raging,” Geeter said on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter. “And they were like ‘Go down!’ So I go down. My whole thing was that I’d break dance but I went down, I was doing these intros, and I was just screaming in [Larry Witt’s] face. Screaming in his face. At a bar in Louisville. And then it was just ‘You’re doing that every time.’” To say that he did that every time would be such an understatement it would be an insult to the wild and unprecedented creativity that Geeter brought to the sport of beach volleyball. Suck down beers and yell a few intros? Ha! That wouldn’t be it. No, sir. Geeter ziplined into a Manhattan Beach Open final. Nevermind that he didn’t know how to do it, or what he was doing, dammit he was going to zipline into a Manhattan Beach Open final! With a van filming from the next lane over, he went 80 on a Harley down the highway and straight onto stadium court. “I’ve never been on a Harley before, I’m losing my shit,” Geeter said. Driving that Harley was “a big lady. A Harley lady. Well, she was a woman. She was on the Harley and she said ‘Hold onto these handle bars.’ That was part of the TV intro.” One doesn’t write that script. They invent it as they go. Which is exactly what Geeter did in his iconic epoch with the AVP: He invented everything as he went. Given the keys to run the Dig Show, he put his wide spectrum of creative ideas to full use. Hiking in Hawai’i, barbeques, “doing all kinds of stuff,” Geeter said. And it wasn’t just a gimmick. It was real entertainment with a splash of bona fide journalism, a combination that earned five local Emmy nominations. “I’m 0-5,” Geeter said, laughing. It is funny, though, what preceded all that charm and pizzazz and charisma and panache: pure, unadulterated panic. The first time he was given the microphone, in 1998 or 1999, to do an introduction, he handed it back. And then it got handed right back to him. Whether he liked it or not, Geeter was doing introductions. “I would just start talking, so my intros started to evolve, and then it became part of the show. I’m on the sand, I’m getting people going, and then I’m just learning, so I would just try to get you. How do I get you? How do I get you?” Geeter said. “And then the women said you gotta give us that, so I had to get them going. I always wanted to make sure I gave everything I had.” His genuinely close relationships with the players not only made it easier to do them as well as he did, but more authentic. He’d throw in inside jokes that only a few people in a crowd of thousands would understand, but that was part of the beauty of it all: The introductions weren’t for the fans, they were for the players. He’d make up random stats on Todd Rogers digs just to get a chuckle out of Phil Dalhausser. The fans wouldn’t know the difference, but a laugh from the Thin Beast is worth more than an uproar from a sold-out Sunday stadium.    “I was a small part of it,” Geeter said. “I needed them. I helped facilitate everything, but it’s not like I was just running the show. The volleyball carried it. I just wanted to make it special. I wanted them to want to be there.” That goal has been well accomplished. Players who never had the opportunity to hear a Geeter intro – like Kolinske -- nostalgically seek them out. Even those outside of the beach world do, to the point that he is not infrequently requested to do wedding introductions – and then officiate those same weddings. He’s now officiated 17 weddings. His daughter sometimes asks him why he isn’t doing beach volleyball anymore. Like her dad, she’s a beach enthusiast, tuning into the Amazon livestream of all the AVPs, keeping up with the players. She doesn’t quite understand that “daddy’s with the Lakers,” Geeter said, laughing, and that working with the Lakers is quite a plush gig. But it’s a gig he fully admits he wouldn’t be as exceptional at had it not been for his fun-filled ride in beach volleyball. “I had no schooling for that,” he said. “I just learned on the go. I bet on myself. I can talk to you, I can go off the cuff. I learned how to do that from the AVP.”

Bill Kolinske won’t forget looking at the hill, the one with his car parked at the top. Earlier that morning, he had parked there for his first beach volleyball tournament, and he did what he had always done for all of his grass tournaments: He lugged a cooler packed of food and drinks for the day. At the earliest, he’d be finished by one in the afternoon, maybe, if the day went well, 5 p.m. But this wasn’t grass. It was beach. And when Kolinske got spanked by a couple of guys in their mid-40s, his day was over by 9:15. “I remember I lost, and I was so pissed, and I’m like ‘I’m not lugging this thing all the way back up,’” Kolinske recalled on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter. “I’m at least eating a sandwich. I remember that day, I lugged that cooler all the way back up, and I’m like ‘I’m figuring out how to play this game.’”   He has since figured it out quite well. In 2016, just his third year playing multiple AVPs, Kolinske logged four top-10 finishes, including a third in New York with Avery Drost. This past year, he took to the FIVB full-time for the first time, making a $10,000 commitment at the start of the season, beginning a circuitous year with Miles Evans that took them from Morocco to China, Sydney to Iran, Lucerne to the Czech Republic. And, yes, it also took them to France and the Eiffel Tower. Just, uh, well, don’t bring that one up. “It was our second FIVB, which we didn’t actually end up playing,” Evans said, smiling ruefully. “Bill booked the flight, $2,000 bucks, probably could have been about $400. So we go down there, and it’s the first time that there’s a qualifier for a one star, so they have a 12 page document, and on the sixth page it says there’s a players meeting that we need to attend, and there’s never been a players meeting before. So we miss the players meeting, and we tell them 10 minutes after it ends that we’re there. We told them a week before that we’d be there, and they don’t let us into the tournament.” As it can sometimes go with international tournaments. Sometimes your bag gets delayed when playing in Morocco and you have to play in some hideous board shorts just to get something that matches. Sometimes you win a silver and a bronze medal in the Netherlands and Australia and still come away down more than $1,000. Such is the nature of the beach volleyball ladder: You invest $10,000. You get your finishes. You build your points. Now Evans and Kolinske are in four-star main draws, their first being at The Hague after the New Year. Now they’re one of the top teams in the United States. Now they’re playing against the best in the world, and holding their own when they do so. “It’s been an interesting year for us,” Kolinske said. “We’ve been playing tournaments these last 14 months pretty consistently, which I like playing year-round. I think it’s worked out well for us.”

It became a recurring motif, though not exactly a conspicuous one. If you’re a regular listener to SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter, you’ll know that our final question to our guests is some iteration of: “If you had to give an up-and-coming beach volleyball player one piece of advice, what would that piece of advice be?” Some might expect a secret drill, a certain lift in the weight room, that one key to unlocking their potential, the secret formula to why Taylor Crabb always seems to be in the right place, at the right time, all the time (just watch the Manhattan Beach Open final and you’ll understand). The most common bit of advice, however, is as simple: Just play. This week, with Bourne home in Hawai'i and me in Maryland for an emergency trip home, we had to cancel the podcast, so we gathered advice from four of the best in the game -- Taylor Crabb, Rafu Rodriguez, Nicolette Martin, Katie Spieler -- on how, exactly, they became the best in the game.  “Be a student of the game,” said Crabb, a likely candidate to win at least one of Most Valuable Player, Most Improved Player and Best Defender on the AVP Tour this season. “Be smarter rather than stronger, faster, bigger. It’s more important than the other things. Learnt he game, learn why things work, learn why things don’t work. The more you play, that’s when you get bigger, faster, stronger, going on the beach, just playing every day, you’ll train those muscles naturally. The gym does help also but the IQ of the game is the most important thing.” This season was, incredibly, only Crabb’s third on the beach. Just as he did in 2017, he enjoyed a career year in 2018, winning a pair of AVPs in Seattle and Chicago as well as claiming King of the Court in Hawai’i. His theory, too, was supported by three other SANDCAST guests – Spieler, Rodriguez, Martin – who all, not so coincidentally, enjoyed career-highs. “Just keep – just play every day,” said Martin, who claimed fifths in Austin and Seattle, narrowly missing her first Sunday. “We were talking about playing too much or whatever, but if you’re up and coming, I think it’s super important to get out to all those CBVAs on the weekend and just be playing as much as you can because it’s such an experience sport for sure. Just as much as you can touch a ball, the contacts, make sure when you’re going to the beach, get [phone] numbers, talk to people, that’s huge.” It has been for Martin, just as it has been for Spieler, a 5-foot-5 dynamo out of Hawai’i who made her first career Sunday in Austin, where her and Karissa Cook finished third. The founder and coach at East Beach Volleyball Academy, Spieler tells her girls to do exactly what she does over the summer: “Get out there and play as much as possible,” she said. “Growing up at East Beach, I would just go down and play with older guys or pickup games all day on the weekends and I think that’s when I really learned that I, a) loved the sport, and b) just a lot of different ways to score. So I don’t think you necessarily need to play for a club, even though that’s great if you have the resources to do so. Just that we are able to go down to the beach, grab a ball, maybe pick up a player and get better is great. So just get out there.” Rodriguez, the final guest on the SANDCAST radio hour of sorts, emphasized tournaments and pickup as well. He’s no stranger to CBVAs and AVP Nexts, despite winning an AVP in San Francisco this season, his first career AVP win. “Just go out and play in as many tournaments as you can,” he said. “Learn the game playing the game, right? Even me, I go out and play in CBVAs and all those one-day tournaments because you got to go out and play. Yeah, you have to train and learn the techniques, but you need to go out and play and play and play and play.” Popular on SANDCAST:SANDCAST: Melissa Humana-Paredes and Sarah PavanSANDCAST: Taylor Crabb, AVP Seattle championSANDCAST: Sarah Sponcil, Pac-12 Champ, National Champ, AVP FinalistSANDCAST: Tim Bomgren, the Minnesotan who couldSANDCAST: Netherlands’ Brouwer and Meeuwsen go for gold or bust Train like the pros, with the pros, at VolleyCamp Hermosa! Recover the right way with Firefly: Accelerated Athletic Recovery Choose the ball the pros use. Choose Wilson and use our discount code: WILSONSAND FOR 20 PERCENT OFF!

It was a look that featured a strange blend of joy and exhaustion, one athletes know all too well. Emily Day and Betsi Flint had just wrapped up their first day at AVP San Francisco, playing the maximum number of sets (six), two of those going into extra points. Worse yet, they had lost their second match of the day, relegating them to the contender’s bracket, portending a long grinder of a road ahead if they were to make the finals in San Francisco and defend the Seattle title they earned two weeks before. And oh, they were only getting started. Before they would cap the weekend with another AVP title in San Francisco, finishing with a 21-17, 16-21, 15-7 win over Geena Urango and Caitlin Ledoux, before they would play 16 sets in three days, before they would win their second title in as many AVPs, they had a plane to catch. “We went straight from Seattle,” said Flint, who alongside Day beat April Ross and Ledoux in the finals 19-21, 21-19, 18-16, “just jumped in the lake and hopped on a plane to Poland, where we had to qualify on Wednesday.” And they did, winning both matches, the second, of course, going to three. They “came out flat,” Flint said, in the main draw, losing to Agatha and Duda in the first match and another pair of Brazilians, Josemari Alves and Liliane Maestrini in the second. Not that they had much time to wallow and recover, for it was straight to San Francisco. “We definitely have to stay hydrated,” Day said. “That flight to Poland was pretty rough. I may have cramped in the airport changing room. But that’s what we want to do. We want to play every weekend and so we’re out there to play every weekend. We’ll do whatever.” So they do what every over-traveled, underslept, exhausted athlete does: They convinced themselves they were fine.    “It’s interesting because you think you feel ok,” Day said. “You talk yourself into it, like ‘I feel good, blah blah blah, I came off a win,’ then you get on the court and it’s like ‘Oh, God, don’t feel as good as I thought.’ But mentally we know that every team is good on the world stage so we just need to take it point by point, but winning Seattle gave us confidence. We actually had a huge comeback to qualify for Poland. We might have been down 8-2 in Poland and we came back to win 15-12. Not sure if that’s ever going to happen again but we took it and ran with it.” Evidently so. They took it and ran with it all the way back to San Francisco, coming back – again – in the contender’s bracket, rallying from a first-set loss to Lara Dykstra and Sheila Shaw to win 20-22, 23-2, 15-12. A win and a forfeit later, they were in the semifinals, rematched with the team that put them in the contender’s in the first place: Brittany Howard and Kelly Reeves. They won, 21-14, 21-13. A finals rematch with Ledoux awaited, and again, it went – and how could it not? – to three sets, where Day and Flint prevailed, 15-7.   Three weeks, three tournaments, 16 matches, 37 sets, two AVP wins, one FIVB qualification. Standard month for Day and Flint. “Qualifying is an awesome accomplishment and not something we ever take for granted,” Day said. But it’s pretty special winning an AVP and getting the champagne, family and friends. Just trying to win.”

Yeva Roberts of PFL.com joins the AppChat Podcast to share what her role as Senior Director of Strategic Alliances & Innovation entails and how relationship building plays an integral role. Also addressed is the critical gatekeeper role of Salesforce solution engineers, successful tactics PFL uses to interact with them to drive sales, and what to look for in a great Alliances Manager of your own. Here are the key topics, with timestamps, as well as the full interview transcript: Key Topics 00:00-00:50  Introducing the AppChat and our guest, Printing For Less’ Yeva Roberts 00:51-2:23       Defining the role of Strategic Alliances and what it means 2:24-4:37          The history of Printing For Less 4:38-10:42       How Yeva got involved with PFL and the changes she has seen 10:43-11:55      Bridging the digital and print worlds to ensure people understand the value, importance, and opportunity 11:56-15:31       The breakdown of relationship building vs. business development in Strategic Alliances 15:32-20:04     The role of solution engineers and how to interact with them 20:05-22:39     How to identify the SEs that are going to help you the most to get established 22:40-26:21      Tips on managing relationships with your partner account managers (PAMs) 25:32-28:52      PFL's versatility across multiple clouds at Salesforce 28:53-30:15      What to look for in a great Alliances Manager 30:16-30:52      Closing out and how to get in touch Full Transcript Intro: 00:01 You're listening to the AppChat, a podcast focused on SaaS growth strategies, plus successes in the Salesforce ecosystem and beyond. Here's your host, CodeScience CEO, Brian Walsh. Brian Walsh: 00:13 Welcome back everybody. We are back on the AppChat podcast and today I'm joined by someone I think is absolutely fascinating. I had the honor of working with her for the past, I think a year and a half, two years. We've been on and off again, been working on things, having conversations, meeting up at conferences -- and so with us is Yeva Roberts who's the Alliances Manager for PrintingForLess.com. Welcome. Yeva Roberts: 00:39 Thanks, Brian. I'm so excited to be here. Brian Walsh: 00:41 It is great to be here. I'm sorry everybody else doesn't get to see the video of this because your smile just makes me want to speak in a really happy tone. So thank you for that. How would you define your role as an Alliance Manager? What does that mean? Yeva Roberts: 00:56 Wow. So, that's a tough one. So I guess it depends on what stage of growth you're in. As an ISV, I think for us being a startup within a larger company, it means that you get to wear multiple hats. So initially if you're the very first Strategic Alliances, evangelists is what we call each other, you get to be the channel operations person, the channel sales, channel marketing, what have you, because you're really trying to prove your worth in an AppExchange exchange of 4,000 apps. So for you and me, I think it's a matter of just being open to wearing multiple hats and navigating the ecosystem, and being that internal subject matter expert on Salesforce. As well as being that external subject matter expert on PFL, in my case to all the Salesforce solution engineers, account executives, marketing teams, PR, as well as all the SIs and ISV partners. Brian Walsh: 01:55 That is such an interesting role. I once heard it described to me as you're in charge of making sure two large companies, corporations, actually can speak the same language and understand each other. Yeva Roberts: 02:06 Yeah, it's funny. I love that because you're essentially a translator. You're getting to look at the world through a keyhole, really two keyholes, right? So you get to see your worldview as an ISV and then you get to advocate for and evangelize the second worldview of your partnership. Brian Walsh: 02:24 So why don't we back up a second and actually talk about Printing For Less. What is PFL? What do you do? Yeva Roberts: 02:33 So PFL is actually about 20-year-old company and it got its start as America's first eCommerce only print shop. So imagine in 1996 and 1998, that time period where eCommerce was still in its infancy, PFL had this idea really. The founder, Andrew, and his partner had an idea of, "Hey, we're in Montana, you know what would be really cool is to open up a print store." But because as you can imagine, the population in Montana doesn't really require you to have a storefront, they decided why don't we copy what Amazon user experience is like. At the time Amazon was just launching it and so they went live with the storefront on website only, so there was no physical store. And then fast forward, they accumulated about 125,000 small business customers. Those small business customers grew up and they thought that while Printing For Less -- or PFL now -- was doing a great job with print, what they were starting to do is really adopt tools like Salesforce for their CRM or marketing automation platforms and digital marketing platforms. And then they said, "Hey, you do a great job for us in print and since you are a marketing technology company first, meaning you have the API and the tech stack, why don't you integrate and make our lives so much easier. Integrate with these CRMs and these marketing automation platforms. And so that's when PFL, Andrew, and the team decided to pivot. It's been really about five years ago now that they decided to pivot and really take the company into a new direction. And we still have our 125,000 small business customers to serve on the direct side of the business. But now we're working within Salesforce and other ecosystems as well. Brian Walsh: 04:24 All right. So their printing shop, they've built up 125,000 customers, start pivoting into actually a channel model working with different marketing automation, different CRM and sales process on there. How did you get involved? Yeva Roberts: 04:41 I love that story. It's one of my favorites, so I'm actually a digital marketer by training. So I spent about 10 years in the B2C space, and I was managing digital strategy for some global brands as well as direct mail. So I was really in the thick of things, trying to figure out how to integrate email and direct mail and social together to go to market in the integrated way, and at the time -- I guess this was probably eight years ago -- marketing automation was still in its infancy. Salesforce was still trying to figure out how do we really support B2C brands. So I was struggling being in the middle doing everything manually, in terms of handing over files and walking them over for direct mail, to the digital team, or the taking the files for digital and handing them off to the direct marketing agency. And so I thought, "Hey, you know, after so many years of being in the middle, it would be kind of fun to pivot as well and go into a more product development, product marketing role, and figure out a way how to integrate a printing type environment with an email service. And so ExactTarget -- I was a user at the time -- was in our backyard, and so I went work for a printing company here locally in Ohio and just convinced the executive to give me some play money. And, so we decided to do the very first light integration into ExactTargets' Hub Exchange. So at the time they didn't have Journey Builder, they still had Automation Studio at the time. And so we did this light integration, it was really just a test. And so I'm really excited, the engineering team is really excited. Again, working for this other printing company and ExactTarget is super excited and this is 2012 and we go to this user conference. We have our first showcase, we go to the user conference again the following year and I meet PFL. So PFL is that the exhibit hall, the Expo Hall. And I walk up to them like, "You know what, you did a great job swag bombing our entire executive team with your tactile marketing automation concept." And I absolutely love you for doing that because you know, here I am advocating for this integration because as a marketer I feel like it's a problem that we need to solve in the marketplace, and I would love to see your app. And so it all happened in their booth. Their CMO and founder, Andrew, showed me what they had built and I absolutely fell in love with it because obviously, it was like, here's my light version, MVP if you will, and here is their full-on product stack of what I wish I would have built. Brian Walsh: 07:30 What it could be. Yeva Roberts: 07:31 Exactly. And I was like, "Is this working?" You know, the usual kind of customer question you get, "Is this for real? Did you actually build this or is this still POC concept," right? Proof of concept. They're like, "No, this is working. This is how it looks." So anyway, fast forward, we stayed in touch and I eventually moved over to the team. I think I was in a product marketing role managing ExactTarget reseller professional service, and I thought, "You know what? I would love to do this 100% and just evangelize what PFL team has built." And since I understood the marketplace, had been in the Salesforce ecosystem for so long, both as a customer and as a partner, that it just made sense and they needed somebody that knew how to navigate it, that had a passion for it and could talk peer to peer. I think that's so important in the Strategic Alliances role that you truly understand the problem that you're trying to solve with your apps. And so we didn't know, I think the two of us didn't really know what it was going to end up looking like and we've been figuring it out ever since. Brian Walsh: 08:41 That's wonderful. So it's like six years ago, they're already using the term of tactile marketing automation. Now they're saying, "Hey, here's the physical representation of what we've been doing on digital, around ads and email and all of the other piece. When that happened, when everyone started talking about ABM, there must've been fireworks going off at PFL. Yeva Roberts: 09:04 Oh yeah, absolutely. What you just said is perfect. Brian Walsh: 09:07 It was like, it was converging because everywhere I go, it's about the sort of Omnichannel of hitting from all the different angles around your target account list and is there a more impactful way of doing it with them with some printed item that shows up and you provide a way to automate that? Yeva Roberts: 09:22 Yeah, absolutely. We always talk about like, everything is cyclical, so you had direct mail has been around, print, direct mail, it's been around for 50 some years if not longer, and then you have this new shiny thing come out, email, and everybody just swarms to using email and direct mail is no longer sexy, and you used to worry about junk mail in your mailbox, now you worry about your junk mail in your inbox, right? And so, as they de-invested and marketers de-invested into direct mail, they're not coming back around and saying, "Oh my gosh, we have so much digital clutter. How do we break through that? Oh, I know. Why don't we talk to our friends in the direct marketing space and figure out a way how to integrate that as part of an overall customer journey." And I think that's what's happening. And it's nothing new, I think we've just gotten a lot smarter and now we have tools, like marketing automation tools, to make that happen for us that us marketers 10 years ago didn't have. Brian Walsh: 10:18 So I agree with you, it's not new. But, having worked with Salesforce for so long in digital space, the idea of combining what we're doing in the digital world and all of the language that we use, our lexicon around that, and then this idea of there's a print shop and people behind it pushing items, and they're getting printed and then shipped and mailed. We'll go back to this translation idea, how do you bridge those two worlds together to make sure everybody understands the value, importance, and opportunity?" Yeva Roberts: 10:47 So that's hard, right? On one hand, it's much easier to introduce a new concept to somebody in maybe the B2B space and high tech who has not traditionally used direct mail, they're digital natives. And it's much harder to pivot somebody who is a traditional brand, been using direct mail for a long time, going through this digital transformation and trying to get them to break their old habits of how to think about it in a completely different way. Meaning that their digital email subscriber data is stored in one place, their tools for email execution are also in a different place, and their direct mail, physical mailing address, also live in a completely different place. And for traditional brands, it's much harder sell because you're having to re-educate them on breaking this habit. Whereas ABM and the high tech B2B space, it's so much easier. They get it because they believe in the concept and it's a new channel for them to add and the integration is so much easier for that. Brian Walsh: 11:56 So how much of your time is spent relationship building across Salesforce and the partners and that side of the ecosystem, and how much is like business development where you're actually working the deal. Actually creating a new business opportunity, trying to maybe create a new business line at PFL. How would you break down your job between those sort of responsibilities? Yeva Roberts: 12:18 I would say education is number one. And so, I think of it like three different degrees of separation from revenue. So the first degree is, like you said, helping the sales team, both sales teams, you know PFL sales team and the Salesforce sales team work together on opportunities, and that's really the deal conversations. Second degree would be activities that I probably spend the most of my time, which is relationship building, whether it's lunch and learns or customer shadows, where I go on site with the Salesforce team and conduct a training for their customer. And that's really where a lot of the magic happens and the relationships are built because for an AE at Salesforce or a solution engineer, they're looking to us as Strategic Alliance evangelists to be that trusted advisor or the subject matter expert in our space and they want to learn from you so that they could look like a rockstar in front of their customer. So long-term relationships I think is the key in this role. I don't care about the one and done referral as much as I care about educating my peers within Salesforce to speak our language, understand what tactile marketing automation is all about, understand our value and be able to be comfortable and know that they can always reach out to us, no pressure, and provide thought leadership. So I think relationships is number one and that's more like a second degree of separation from revenue. And then finally the third stage in degrees of separation is really around executive bridging, which is another relationship layer. I do spend quite a bit of time making sure our executive team is aligned with Salesforces' executive team whenever those opportunities present themselves. Brian Walsh: 14:11 Got it. And do those tend to be at events or throughout the year? Yeva Roberts: 14:16 Oh, every single day, every single day. I think the number one differentiator I hear about all the time for perhaps our competition is that the feedback I get is we are so incredibly responsive. So if there's a call going on tomorrow and the solution engineer and account executive at Salesforce are prepping for the call, they know that they can reach out to me today and I pick up the phone and answer their questions. Being at their beckon call and being 100% responsive is probably the biggest feedback I get all the time that we do. And I think that's what builds a really strong relationship as well, as well as coming up with new ideas to enable those teams. New demo environments, keeping those demo environments up and running. We have over a 100 marketing cloud solution engineers actually using our demo. I never even know what kind of meetings PFL has being demoed at every single day. But in good faith, I know that those teams are trained and they're representing us really well and we're happy with that. And I think, going back to your original question, I think relationships to us is just part of our long-term strategy. Brian Walsh: 15:33 Alright, solution engineers, this is like one of my favorite topics because they're the hidden secret to this whole ball of wax, right? Yeva Roberts: 15:38 I totally agree. Brian Walsh: 15:40 They make it happen. Alright, so explain what a solution engineer is. Yeva Roberts: 15:43 So solution engineers, sometimes referred to sales engineers too I think, they quarterback the AEs. So they're tasked with understanding what the business requirements are. So existing customers or future customers will come to Salesforce and, especially in the enterprise space, they'll get assigned to a solution engineer who goes under the hood, understands what their business objectives are, and understands what some of those business requirements they're looking for to transform their business. They have to be an expert in, imagine 4,000 Apps, which is like obviously impossible. So, I think from an unsung hero perspective, I think they quarterback the customer and the sales team pretty well from that perspective. Brian Walsh: 16:32 So it's identifying who these SEs are that are working your target market, it's building a relationship with them, and then it's providing them with solutions and education. Yeva Roberts: 16:43 Yep. And I think that the biggest misconception I hear about a lot is, the executive teams will set a goal, "Hey, you need to kind of get the word out about your app to every single social engineer within the Salesforce ecosystem." Well we know and you made a great point that being niche and being super specific on which verticals you're playing in, especially when you're first starting out, is so critical. These solution engineers, imagine they're being reached out to by what, 2000 ISVs every single day, either through LinkedIn or emails and they're bombarded. So, obviously, they're only going to pay attention to those ISVs that are being strategic in the way they approach them. They have a sharp elevator pitch, they understand the value they provide, and then you can provide them the support and solution engineers while we sleep, prioritize those relationships and really understanding those products more than somebody that boils the ocean and spams them, for lack of better word. Brian Walsh: 17:43 And their goal is to close this deal for licenses. Not just your product, but really to expand the Salesforce side of the relationship. So, if your product is on target to actually help them do that, then awesome; but if it doesn't actually help in that process, then they're not going to talk to you again, right? Yeva Roberts: 17:59 Absolutely. I think it's knowing who to reach out to. Like which solution engineers are aligned to your market, the market that you support, and then knowing what value you provide at the moment that they need it so that you're not constantly in their face but enable them in such a way that they know how to reach out to you. And then when they do, be super gracious and treat them like family. Brian Walsh: 18:23 Now, you know you're providing solutions for them to demo and in your case, you've got physical printed items. How do you bridge that gap so that it's actually impactful? I can imagine in your sales process they can mail you something, but now you've got like this third party that's demoing, like how do you pull that together to make sure that their demos are impactful? Yeva Roberts: 18:43 So, I think that it's part of our secret weapon in which is we drink our own champagne. What I mean by that, when we onboard a new solution engineer to PFL, part of the onboarding process is me actually using Salesforce to send them a welcome kit. So they actually have a welcome kit that they receive, so they go through the experience. Not only do they have access to the demo, but they receive a kit that spells out exactly what our value is and when we can help them and because they have now gone through the process, they're a better advocate for us on the call with the customer. Brian Walsh: 19:22 That's so cool. Like if you're doing just digital stuff, it's like what could I send you? I'll send you an email. In your case, it's like a printed box with their name on it and all of the materials inside. What's inside the box. Yeva Roberts: 19:32 Oh, okay. Hold on. Brian Walsh: 19:34 For those of you who can't see -- in fact that's all of you -- she's got the box. She's pulling it open, it's just full, It's chockablock full of customized content. Yeva Roberts: 19:43 Yep. It will have an invitation, an idea book, a note card with my headshot, basically just spelling out for them everything they need to know and because it's tangible, obviously it has a higher chance of being remembered than maybe some of our counterparts on the AppExchange. So, that's definitely part of our little hat trick. Brian Walsh: 20:05 That's great. All right, so let's move back to this first step. How do you identify the SEs that you think are going to help you the most to get established? Yeva Roberts: 20:16 I think it definitely goes back to being really critical on your target market. So what I mean is just from an internal alignment with your marketing team, your sales team, you as the Strategic Alliances manager really needs to be super clear with all the other teams internally on who's part of your go-to-market. Is it financial services, is it health and life sciences, is it retail? And so on and so on. If you have one or two key markets that you're going after, then it's really an opportunity for you to reach out to your partner account team at Salesforce and work with them and their leadership team to say, "Hey, who are the RVPs, the AVPs that I need to be aligned with?" And then hop on the sales team call for those teams, do a training, and understand what their focus is that year. And then from that conversation, ask them for the introduction to the solution engineers that support that team. And then it's a rinse and repeat and by the time you're done, like we're three years into it, I now know probably 200 to 300 account executive and the solution engineers that know them. It helps to have an elephant memory, which sometimes it's to my detriment, but I love people so much that I will remember things about them that maybe they said two years ago and they're like, "How did you know that, that's creepy." But, I think it goes back to Strategic Alliance, it's all about relationships. Brian Walsh: 21:46 Right. It's a people job that you're doing on there. And I think you've raised a great point, as part of the ISV program at Salesforce, you start with your partner account team. And so that partner account manager will help actually put together a go to market strategy for you to say how are we actually selling with Salesforce and make the initial introductions and get that ball rolling for you. Yeva Roberts: 22:06 Yep. Absolutely. Brian Walsh: 22:08 And I find that unique within as we look at, if you compared infrastructure, if I'm going to go to an Amazon or decided to do this on my own, walking into these ecosystems, that's one of the things that a great ecosystem is provided for you. Yeva Roberts: 22:20 Yeah. And there's a nuance to also working with your PAMs, partner account managers, because imagine they also have like 40 some ISVs that they're managing. So you have to be super helpful with them as well in terms of getting to your point very quickly. Brian Walsh: 22:40 All right. So what are some tips of managing that partner account relationship now? Yeva Roberts: 22:43 Wow, we're jumping around. So with the partner account managers, I think being organized for those 30-minute cadence calls that you have with them is always helpful. I think that's my number one tip is, you can rely on your partner account manager to do that for you. But it's actually easier if you do that because you know you're fighting for mindshare against all the 20 to 40 ISVs that they're working with. And on that call, be super clear on what your number one, just pick one thing that's important to you for the next two weeks before your next opportunity to speak to them and get support from them. I think being super organized and just having a bit of humility and patience, understanding what their situation is also helps. And then just follow up. I think following up with them is always super helpful and then celebrate those wins. So every single time we close a deal and the partner account manager helps us manage our Chatter community, and they'll send up "cha-ching" emails on our behalf, that helps them also get more visibility into the community of AEs and solution engineers we support. So you want to celebrate those wins together because it makes it super real for them and they appreciate like, "Why are you asking me for all these introductions and I never get to see the results?" But when you celebrate those wins, they get to see it from, "Oh wow. That account team introduction that I just made for Yeva four months ago actually resulted in a deal." And that's how they get incentivized, obviously, as we help them retire their quota. Brian Walsh: 24:25 So leveraging that Chatter group is actually what's pushing them to help encourage them to keep doing those introductions and bringing them out back top of mind for them. Yeva Roberts: 24:41 Yeah, our Chatter group has over, gosh, 350 AEs and solution engineers now, and I think growing a community is really important to us because it's really that resource for them for content. Trying to get teams to adopt other portals if you will. We've tried that, doesn't work. So keeping everything in the Chatter group is definitely worth it to us and something I don't see a lot of ISVs using. Brian Walsh: 25:02 Now, when you first built and you're using it, I mean it wasn't part of Salesforce yet, it was a standalone ExactTarget company. Or had it been acquired already by Salesforce? Yeva Roberts: 25:14 So the Chatter? Brian Walsh: 25:14 No, PFL, was first ExactTarget and then it was acquired by Salesforce later, right? Yeva Roberts: 25:21 Exactly. So yeah, by the time I joined the team, I think it was already part of the Salesforce family or was going through the acquisition actually. Brian Walsh: 25:32 Got it. Okay. How important has Chatter then grown because, at that point, the ExactTarget side wasn't using Chatter at all, like how did that grow? How does Chatter drive sort of your day to day use? Yeva Roberts: 25:45 Yeah, so that's funny you're making me think back. So when we first started we actually had to host two separate Chatter groups, one for org 62, which is where all the core team members were on Salesforce, and then one on NA7, I think it was called. So it was a different platform, but still Chatter. So two different communities and about probably two years into the acquisition they merged the two Chatter groups and so we ended up with one. But yeah, I think they still asked the ExactTarget marketing cloud team to start using Chatter. Brian Walsh: 26:21 Got it. And now, does your product work across the multiple clouds at Salesforce or is it still just marketing cloud? Yeva Roberts: 26:27 No, it's force.com. So we have four different apps. So because of that, it is extensible. I joke around, we just got back from connections and because it was the first time they brought service, commerce, and marketing cloud together, we had a lot of questions about, "Well I see your app working with sales cloud and marketing cloud, but what if we wanted service cloud?" And I'm like, "Well, it's extensible through the entire-" Brian Walsh: 26:53 It's just force.com. Yeva Roberts: 26:55 Yeah, exactly. So it was just like, "Of course," but I realize that not many people know that. And not that we even push that, we're trying to be super focused and not, like I said, boil the ocean, but if somebody asks us to, we could. That's the beauty of it. Yeah, that's the beauty of it. Brian Walsh: 27:15 We do an annual report, the State of the AppExchange Report and it was one of the most surprising to me findings in it is, how many of the ISVs are actually working across three, four, five different clouds and supporting it and actually leveraging that for all their growth. Yeva Roberts: 27:32 Yeah, I think coming up connections, it was super clear to me that, that's part of the growth strategy is cross-cloud. So the ISVs that can go cross-cloud, they're going to be the ones that are going to stand out from the pack. I think I heard that Salesforce wants to go from what, some close to 4,000 apps to 10,000 by 2020 or something. Did I read that in your report? I read it somewhere, and I was like, well, obviously going to your existing AppExchange partner base and encouraging them to create additional apps that can extend cross-cloud, as part of that strategy in terms of how they are going to grow from three and a half to 10,000 in a year and a half. I think that's part of it. Brian Walsh: 28:17 It is. There's actually a team on the ISV team whose only job is to help bring on partners onto all the new products that they're acquiring and launching. So as CloudCraze comes into the mix and as marketing cloud, and like each of these pieces gets built in, they want to bring that entire ISV ecosystem with them. So big focus on Quip, big focus on CloudCraze, all of these pieces. Data.com is starting to go away, and so they have lightning data service. So there's all of these opportunities and you have a team just focused on trying to get you onto a multi-cloud strategy. Yeva Roberts: 28:51 I didn't know that. I love that. Brian Walsh: 28:53 All right. So if you were to give people an idea, they're out, they're an ISV, and they're wanting to start building out an alliances team. They need an alliance manager. What do they look for? What's the type of role? What's the type of person that they're looking for to be a great alliance manager? Is it someone who's worked at Salesforce? Is it someone who's done that before? Or is there just an innate attribute about them that would make them great at this job? Yeva Roberts: 29:20 I think it goes just to DNA, because case in point is I had no background in Strategic Alliances. My background is all product marketing or in digital marketing, and so I'm proof that as long as you value relationships and you have a good strong business acumen and, you know, you can be passionate about whatever the problem the ISV is solving, you can succeed in this role for sure. Brian Walsh: 29:46 And it looks like you've been successful because PFL just announced some big news recently, right? Yeva Roberts: 29:54 Yes! We just got our funding round from Goldman Sachs for $25 million, I think it was announced in April, and now we're ramping up and hiring, building out an evangelist team. So if you're interested, definitely look me up. I'd give you some referrals. I'd love to build out a great team. Brian Walsh: 30:11 That's awesome. I might quit my job and join you then. Yeva Roberts: 30:14 I would love it. Brian Walsh: 30:16 If somebody wanted to get in touch with you, had questions, or maybe even wanted an opportunity to work with you, what would be the way to reach out to you? Yeva Roberts: 30:23 I think LinkedIn is probably my favorite platform. Definitely just message me, I'm pretty responsive there. Brian Walsh: 30:28 Fantastic. Well Yeva, thank you so much. I really appreciate this, and best of luck as you look forward. Yeva Roberts: 30:35 Thanks for having me on. Outro: 30:37 Thanks for listening to this episode of the AppChat. Don't miss an episode. Visit appchatpodcast.com or subscribe on iTunes. Until next time, don't make success an accident.

Oh, God. It was happening again. Chase Budinger had felt this before. He’d felt these nerves, that extra surge – no, surge might not do it justice, the extra deluge – of adrenaline. He knew what happened the last time. And here it was, all over again. His first point as a professional beach volleyball player, partnered with one of the all-time greats in Sean Rosenthal, matched up with the hottest team in the world in Alexander Brouwer and Robert Meeuwsen, set on stadium court of the biggest domestic tournament of the year, was a swing into the net. Then another. Then another in which he got stuck in the sand, to the point that the guy who was once in an NBA Dunk Contest couldn’t get his feet off the ground. “I don’t think that’s ever happened to me in practice,” Budinger said. “And in that game, it happened to me twice.” This type of debut might scar some. Budinger? Not really. He’d been here before. On a bigger stage, with more viewers, higher stakes. In his first game with the Houston Rockets, who had traded for Budinger after he was drafted by the Detroit Pistons with the 44th pick of the 2009 NBA Draft, he had two straight turnovers and an airball. “I get taken out right away, and I’m like ‘Wow, that was embarrassing, there’s no way he’s going to put me back in,’” Budinger recalled. “And he actually does put me back in in the second half and I finally got a fastbreak layup and I remember after I got that layup my nerves just kind of flushed.” Then he hit a jump shot, put down a dunk, finished with six points in 15 minutes. A quick recovery after an inauspicious start. So yes, Budinger had been there before when he struggled in that opening match against Brouwer and Meeuwsen. He knew, just as Rosenthal did, that it would take time, that his body would soon learn to not freak out prior to a match, that the adrenaline drip would be a bit less intense. That he’d be just fine. And he would be. A week later, he and Rosenthal would travel to Lucerne, Switzerland, seeded No. 28 in the qualifier. They mopped up two qualifying matches in straight sets, and promptly upset the No. 1 team in the tournament, Switzerland’s Nico Beeler and Marco Krattiger, in consecutive sets as well. “I never had that moment where the nerves went away,” Budinger said. “It just went away over time. Winning those games definitely helped with the confidence.” With each tournament, the wins mounted, and the confidence seemed to subsequently bloom. In New York, for the second AVP of the season, Budinger helped Rosenthal knock out his old partner, Trevor Crabb, and John Mayer. Then he toppled Olympian Casey Patterson and Stafford Slick before succumbing to John Hyden and Theo Brunner, finishing fifth. In just two tournaments, Budinger had eclipsed the best finish of his older brother, Duncan, who has been playing in AVPs since 2005. Ah, yes, Chase’s older brother plays professionally, too. As does his sister, Brittanie, the only volleyball player in University of San Francisco history to have her number retired. Funny story about that, too. When Budinger was still in the NBA, he had a practice at the University of San Francisco, and there, at the top of the rafters, was a jersey with the last name Budinger on it. His teammates looked up, laughed, wondered what the heck that was all about, and Chase just shrugged. Yep, his family can ball. So competitive were the Budingers that Duncan and Chase were barred from playing one-on-one basketball. Even board games were nixed. Such are the compromises a family must make when all three children reach the top levels in their respective sport, and in Chase’s case, sports is plural. He has a long way to go. He knows that. The Olympics are a goal, yes, but right now the focus is on fine-tuning – subtle nuances of blocking, setting, passing, siding out more consistently.

It may seem difficult to imagine at first, what with a Pac-12 title, an NCAA Championship and an AVP final under her belt in the span of just a few weeks, but yes, Sarah Sponcil does struggle from time to time. Take Spanish, for example. “I have not taken it since I was in fifth grade,” she said on SANDCAST: Beach volleyball with Tri Bourne and Travis Mewhirter. “A lot of people take Spanish in high school, so it was elementary Spanish and I was like ‘Ok, we’re chillin’ with the colors and the weather and all that stuff and the lady is like ‘Ok so the next class we’re going to be speaking in full Spanish. And I was like ‘Wait, what? What did I sign up for? Is there a level below this?’ So that’s been kind of a struggle.” But on the court? It may take some digging to find a soft spot in Sponcil’s game. Partnered with Lauren Fendrick for Austin, Sponcil won her first four career AVP main draw matches in straight sets, setting up a final against April Ross and Alix Klineman. “I think I just had that mentality – people are going to be stronger, faster,” Sponcil said. “I think I just tried to put the pressure on, trying to stay aggressive. I think a lot of people go to shots if they get blocked, they kind of just do that. I felt like I was full force. I just want to swing, if I get blocked, I’ll just work around.” She worked around Angela Bensend and Olaya Pazo, Caitlin Ledoux and Kendra VanZwieten, Janelle Allen and Kerri Schuh, Karissa Cook and Katie Spieler. It was one thing to play alongside an Olympian and Stanford’s assistant coach. It was an entirely different feeling to play against Ross, the player Sponcil has looked up to since she began playing volleyball. “I mean, you’re playing against April Ross,” Sponcil said. “I literally had pictures of her when I was like, 14 and 17. Just to be playing against her and seeing me stack up against her was really cool. It was a really great experience.” She watched the film a few times, enough to know that she stacked up just fine. Ross and Klineman had only dropped a single set prior to the finals, yet there was Sponcil, pushing the two-time Olympic medalist to a 24-22 first set, and again to a 25-23 second set. “We basically played a third game,” Sponcil said, laughing. “I felt like I was taking it point by point. I don’t know. I thought it was an amazing challenge. You look up to someone for so long and you don’t want to miss this opportunity. You want to show them like ‘Ok, I deserve to be here. It wasn’t a fluke that we were here.’ “Right after we lost, as long as we gave them a run for their money, that was ok with me. Just to be that close and within striking distance gives me hope and just makes you want to play that much more and get that much better so you have the opportunity to face off with them again.” She will. There is no doubting that. She had to skip New York for her finals, though she plans on playing Seattle and the remainder of the AVP season, and she’s entertaining the possibility of sprinkling in some FIVB stops as well. At the end of the day, it is this: Sarah Sponcil just wants to keep winning. “I’m just trying to get to know the beach volleyball world,” she said. “Now it’s like ‘Ok this is a completely different world. Book your own flights, book your own practices with different people.’ “I’m just going to keep trying, keep getting into AVPs, and I’ll see what happens from there.”

Troy Field was, in his own words, “terrified.” “Just so scared to mess up,” he said on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter, “to, you know, disappoint this incredible athlete.” It helped, then, that the incredible athlete in question during last week's Norceca qualifier was Reid Priddy, and few in volleyball understand what Field was going through more than Priddy. He's been to four Olympics. He's won a gold medal. He's won a bronze medal. In just a single year on the beach, he was one point away from making a final, in San Francisco. “He's got some pretty amazing wisdom to offer,” Field said. Priddy told the 24-year-old that nerves are good. Nerves mean you're excited, that you care. Focus on what you can control. Not passing or setting or swinging or serving. Just breathing. Which is exactly what Field did. “I'd see him take a deep breath, which reminded me to take a deep breath,” Field said. Simple. And effective. Priddy and Field opened with a three-set win over Adam Roberts and another up-and-comer, Spencer Sauter, which put them into the de facto finals – two teams come out of a Norceca qualifier, so the actual final match is of little consequence – against 2017 AVP Rookie of the Year Eric Zaun and veteran blocker Ed Ratledge. “It was just high level volleyball,” Field said. “Just side out after side out after side out. We battled, battled, battled and took the first set like 27-25. With all that momentum, we were able to figure out what they were doing and Zaun wasn't really hitting any balls and we were able to work our defense around that and we ended up winning like 21-16 or 21-15 or something like that… Reid was playing out of his mind, just making unbelievable defensive plays.” It didn't much matter that the two would lose the next match against Avery Drost and Chase Frishman. They were in, earning spots into a series of tournaments, two of which will be in Mexico, the final in Cuba. Those three tournaments, should the two choose to play in all of them – they are more than likely not, as the Cuba tournament will run too close to AVP/FIVB Huntington Beach in the first week of May – would add up to one more professional tournament than Field has played in his career. In 2017, he played in a pair of AVPs, failing to make it out of the Hermosa Beach qualifier before making it through in Manhattan Beach with Puerto Rican Orlando Irizarry. “It's pretty unreal,” he said. “I've never been the person to get super overly excited because I feel like the more you build it up you'll get disappointed. Everyone has been telling me to just enjoy the moment.” On the women's side, another newcomer, Brittany Howard, earned a bid as well. There's a better chance you've heard of Howard than Field. She competed for four years indoors at Stanford before doing a grad year on the beach for Pepperdine, though she was so rusty on the beach that she admitted to DiG Magazine that “I was terrible.” It's become apparent she's a quick learner. Playing with Kelly Reeves, the 2016 AVP Rookie of the Year, Howard beat Amanda Dowdy and Irene Pollock and then the new partnership of top-seeded Kelley Larsen and Emily Stockman, earning their Norceca bid despite also losing the final match to Kim Smith and Mackenzie Ponnet. “I definitely kind of explored my options,” Reeves said on SANDCAST. “Brittany Howard was always someone I'd been watching from afar and I told her I'd love to get in the sand and try it out. We did and it just felt super comfortable, I don't know, the chemistry thing was big. We're definitely volleyball people and I definitely understood where she was as far as up-and-coming. Just the first time we stepped in the sand it was ‘Oh, this girl, she's got some game.'” Game enough to have qualified for the final three events of the AVP season, in Hermosa Beach, Manhattan Beach and Chicago, respectively. Game enough to have actually beaten Reeves in Manhattan Beach. Game enough to have found her new partner for the 2018 season. Reeves played the majority of the 2017 season with Jen Fopma, though with Fopma pregnant, she had to find either a new blocker or a scrappy defender to play with in 2018. Enter Howard. “She just did some really funky stuff like ‘Ok I can work with that,'” Reeves recalled when she played Howard. “And then looking to next year, knowing Jen was out, I was like ‘Alright she's definitely someone I would want to play with.' As soon as we got in the sand, there was just this one play, she had this nice scoop, maybe a block pull move, and she dug it and I set her and she just crushed this ball and I was like ‘Ok she's got some game.'” They proved as much last week, and now they'll be taking two trips to Mexico though the third stop, in Cuba, is unlikely, for the same reasons as Field and Priddy will likely be skipping as well. There's Huntington, with more to prove, more to learn, a bigger platform on which to play. “We're both still new to the game,” Reeves said. “Grantred this is my third season but I'm still learning a ton and she's still learning a ton and it's fun to learn and grow with someone. We're hungry and eager to just get better and I think that's something I really like about our partnership.”  

Forget daggers. The look that Brittany Hochevar gave on SANDCAST: Beach Volleyball with Tri Bourne and Travis Mewhirter could bore a hole straight through a human soul. The discussion had turned to partnership dynamics, and how it was with Hochevar and her partner, Emily Day. Day, it turns out, is the more organized one – there is always a more organized one – and I said something along the lines of Hochevar just sort of following along from there. No no. Brittany Hochevar? Just sort of following along? Brittany Hochevar doesn't simply follow along. She gets after it. You can look at her workouts on Instagram or her website. They have a ballistic focus and can be slightly terrifying, though Hochevar also blends this with a focus on mindfulness and equanimity. Stillness. It's a unique approach, one she labels as “all in but also all out,” and it's also inarguably working. In 2017, at the age of 36, Hochevar won three AVPs and took third in another two. Her 14th year on Tour was, crazy as this might sound, her breakout. “I feel like I'm in my prime,” she said. “It's wild. I can do stuff – wisdom, timing, that's another piece. There's a different timing to things. It's fun to see that slowdown. When you arrive you just know it and sometimes that's at 36.” Who would have guessed she would have arrived here, at 36, in her 14th season, at the top of the game? Of all people, Hochevar wouldn't have been one of them. Prior to 2016, Hochevar's career had been a Sisyphean one, rolling that boulder all the way to the top – only to see it tumble back down.  “I was that 13th player on a 12-man roster type of kid,” she said. “It's my blessing and my curse.” At Long Beach State, she replaced Misty May as the setter, took the 49ers to a pair of Final Fours and a national title game – and lost in the final. In a three-year stint with the United States National Team from 2002-2004, she worked her way onto the roster – only to be the first alternate in the 2004 Olympic Games in Athens. In 2009, her 51st event on the AVP Tour, she made a final with Jen Fopma, losing in three sets to Dianne DeNecochea and Carrie Dodd. It would be seven years until she took one home. But what a platform on which to do it: the 2016 Manhattan Beach Open. Hochevar's first career victory came on the sport's biggest stage, with a plaque on the Manhattan Beach Pier to prove it. “Bout time,” May texted her. “Sometimes,” Hochevar said, “timing is funny.” Somehow, she had done something exceptionally few athletes across any sport have ever been able to do. Hochevar had begun to reach her athletic peak at age 35. She opened the 2017 season with a win in Huntington Beach and then won back-to-back championships in Hermosa Beach and Manhattan again. By season's end, only one team had won multiple events on the AVP Tour: Hochevar and Day. Together, they had flipped the script, broken the narrative. Had Hollywood been writing the 2017 season, with Kerri Walsh-Jennings forgoing the AVP and April Ross in partner limbo, it would have been time for the youngsters to take over. Oh no. Not yet. Hochevar had fallen in love with the game again, “fallen in love with passing again,” she said. All those years of coming so close to the peak, of being the 13th on the 12 man roster, of rolling that boulder so high, only for it to tumble back down, had paid off. All those years in Puerto Rico and Spain and Turkey and Siberia had paid off. All of those ballistic workouts and pilates and meditating and taking care of her body had paid off. She has a pair of tattoos on her arms, “Here” written on the left, “I am” written on the right. At 36 years young, here Hochevar is. Sometimes, you arrive, and you just know it. 

Das Neuropeptid Vasopressin (AVP) ist zentral an der Ausprägung von Emotionalität, Kognition und der HPA-Achsen-Aktivität im Kontinuum von physiologischer Funktion bis hin zu pathophysiologischer Dysfunktion beteiligt. Vorliegende Studien untersuchen die Rolle des vasopressinergen Systems in der Vulnerabilität für und in der Genese von Psychopathologien an einem etablierten Rattenmodell für Angsterkrankungen sowie komorbid depressionsbezogene und dysfunktionale neuroendokrine Parameter. Die verhaltensbiologische Charakterisierung zeigte dabei weitere Facetten des Tiermodells in der Reflexion von psychopathologischen Erscheinungsbildern wie Anhedonie sowie erhöhte Stressvulnerabilität und fehlregulierte Kognition im sozialen Kontext. Neben der Etablierung eines neuartigen Phänomens der HPA-Achsen-Regulierung im Zusammenhang mit der Bewältigung von sozialem Stress konnte die pathologisch überdurchschnittliche soziale Kognitionsleistung grundlegend auf das septale AVP-System zurückgeführt werden. Die Untersuchungen zur Ausprägung des im Rattenmodell vorliegenden psychopathologischen angst- und depressionsbezogenen Verhaltens bestätigten die zentrale Rolle anxiogenen AVPs. Während neuropeptiderge Kandidaten für die extrazelluläre Regulation des hypothalamischen AVP-Systems identifiziert werden konnten, war kein quantitativer Einfluss eines mutierten AVP-Gens per se in transgen gezüchteten Tieren wie auch in einer frei segregierenden F2-Generation nachzuweisen.