Podcasts about certified virtual presenter

THRIVE AMID ADVERSITYHow to thrive amid adversity and uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you've really got a hot mess on your hands.So how do you keep your head up and continuously thrive amid uncertainty?Meridith Elliott Powell, author of Thrive: Strategies to Turn Uncertainty into Competitive Advantage, offers insights based on her research of the oldest, continuously running businesses on the planet.What You'll Discover About How to Thrive Amid Adversity:* Inspiration for Meridith's book Thrive * 9-Step strategy necessary to thrive amid uncertainty * How to focus on opportunities and thrive amid uncertainty * Role of relentless vision to thrive amid uncertainty * Researching the businesses who thrive amid uncertainty * What today's businesses need to focus on the thrive amid uncertainty * The role of luck in business * And much MORE.Guest: Meridith Elliott Powell Voted one of the Top 15 Business Growth Experts, Top Sales Experts by LinkedIn, and Top 41 Motivational Sales Speakers. Meridith has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of six books, including “Cut Through The Excuses – Send Sales Through The Roof” , and her latest “Thrive: Strategies To Turn Uncertainty To Competitive Advantage.”Meridith is regularly featured in publications such as Forbes, Fast Company, Inc., and Investment News, among others. High energy and highly interactive, Meridith's helps leaders and business owners learn the new rules of success today, and the strategies they need to build their business, engage their team, and leave their competition in the dust.Meridith is a Certified Speaker Professional, a designation held by less than twelve percent of professional speakers, as well as a Certified Virtual Presenter, having passed the rigorous certification standards to achieve this designation.In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business,

Allison Shapira, MPA, CSP, is a former opera singer turned entrepreneur, keynote speaker, and international expert in leadership communication. She is the Founder/CEO of Global Public Speaking LLC, a certified woman-owned small business that teaches speaking skills to leaders so that they can build better client relationships, inspire their teams, and confidently lead their organizations into the future. She teaches a graduate-level course at the Harvard Kennedy School and has spent 20 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations. She has worked with prime ministers and their cabinets and CEOs and their leadership teams, teaching them authentic leadership as a way to inspire their constituents and teams. She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit. Allison is a Certified Speaking Professional (CSP) and a Certified Virtual Presenter. She holds a master's degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. As an avid tech enthusiast, Allison has incorporated artificial intelligence into her keynotes, workshops and coaching to help people improve their speaking skills. More broadly, she is researching the intersection of AI and authenticity and what that means for the future of human connection. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership), which was a Washington Post best-seller, and the new companion e-guide Speak with Impact VIRTUALLY. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. A lifelong learner and world traveler who has taught public speaking on nearly every continent, Allison can ask for directions in ten languages but can only understand the responses in four. One of the proudest moments of her life was singing the National Anthem for the Boston Red Sox at Fenway Park. Allison had a number of amazing insights during our conversation. Some of them include: “[There is so much value in public speaking in] not reading every single person's body language” (8:05). “[Our perceptions of] body language expressions can be accurate, but they're not necessarily related to us or what we're saying” (9:05). “What I'm doing is co-creating a reality between me and each member of the audience” (10:30). “I'm always very intentional about the energy I'm creating with myself so that I can perform at my best” (12:20). “'It depends' is one of my favorite answers because very few issues are binary” (15:45). “I'm always someone who's loved to learn new things. I love going from not knowing to knowing” (16:10). “Why you?” (24:35). “You're not the center of attention. Your message is the center of attention” (26:00). “I do [need validation]” (29:05). “I don't just do this work as a job. The work that I do is an extension of who I am and what I believe and how I want to show up in this world” (29:35). “It's hard to balance the strategy of running the company with the creativity of making new content” (31:30). “AI is going to affect every part of our lives in ways we can control and ways we can't control” (34:20). “When you're speaking, you're actually engaging the audience in conversation” (41:10). “[Executive presence is] a way of speaking and acting that makes others take notice and listen” (41:30). “Confidence comes from a belief in our ability to affect a positive outcome” (43:05). “The amount of time you spend preparing for a presentation is based on two key factors: how well you know the material and how important the occasion is” (45:50). “Opera music is so rigid and folk music is so make it up as you go” (52:05). “Public speaking is closer to folk music than to opera” (52:45). “We are sometimes too close to who we are to really tap into what drives us the most” (57:05). “I am a super empowered, growth-oriented citizen of the world” (57:55). “When we tap into our own emotions, we actually tap into the emotions of our audience” (1:01:25). “The more personal I am in my songwriting, the more the audience relates to my journey” (1:02:25). “Clarity is a muscle, and we learn how to build that muscle” (1:05:15). “Your energy affects the energy of all the other people in the room” (1:05:25). Additionally, you can connect with Allison on LinkedIn. I'd also encourage you to purchase Allison's book, Speak with Impact: How to Command the Room and Influence Others, anywhere books are sold. You can also subscribe to her newsletter here, find her personal website here, and find the Global Public Speaking website here. Thank you so much to Allison for coming on the podcast! I wrote a book called “Shift Your Mind” that was released in October of 2020, and you can order it on Amazon and Barnes and Noble. Additionally, I have launched a company called Strong Skills, and I encourage you to check out our new website https://www.strongskills.co/. If you liked this episode and/or any others, please follow me on Twitter: @brianlevenson or Instagram: @Intentional_Performers. Thanks for listening.

Political factors can have a significant impact on how HR manages an organization's culture, talent, and other areas. Politically motivated trends either brought upon by the C-Suite or employees can leave HR in a precarious position to manage expectations of organizational change in relation to these movements. In this episode, recorded during the 2024 Philadelphia SHRM Symposium, our podcast hosts got the perspective from 12 of our nationally and locally recognized speakers on the issue of HR and Politics. We asked our guests what HR professionals need to be prepared for the external political influences and movements that may potentially lead to disruption within their organizations.Sharing hosting duties are cohosts and producers of HR Fresh Take: Dr. Jo Vazquez; Kaela Blanks; Brisilda Doma; Ed Rogers; Kena Sears; Theresa Velykis, and Ragine Williams. They will be asking questions of our guests on this provocative topic.  Please Note: You can listen to all of our speakers or to your favorite one. The choice is yours. You can either scroll to the specific speaker's timestamps or (if your podcast platform supports it) or go to the "Chapters" tab or section and choose.1:38Gary Dumais, Psy.D., SPHR is a Business Psychologist & Human Resource Consultant at Select Human Resources. He talks with podcast Executive Producer, Dr. Jo Vazquez9:31Andy Sholly, Chief People Officer at National Fitness Partners. National Fitness Partners is one of largest and most successful Planet Fitness Franchisees. 17:22Bethany Adams Associate Director, Marketing & Strategy, Villanova University. She talks with our podcast co-host, Kaela Blanks.25:51Kelly Jones, Philly SHRM Symposium Chair and Moderator of the CHRO panel. He talks with our podcast producer, Ragine Williams32:16Sulaiman W. Rahman who is the CEO of DiverseForce, a company specializing in inclusive human capital solutions. He talks with our podcast producer Theresa Velykis.40:19Joyel Crawford, an award winning Certified Professional Career Coach, Certified Virtual Presenter, TEDx Speaker, and Leadership Development Consultant at Crawford Leadership Strategies. She talks with Director of Symposium programming, Ed Rogers48:17Scott J Prendergast, a Keynote Speaker and Mental Health Advocate based in Philadelphia, PA and owner of Scotty P Inspiration LLC. He is also the author of “From Rock Bottom To Rock Solid: Learning To Navigate Life Through The Lens Of Hope".53:46Lauren Williams, CEO of Workplace Harmony, a dynamic group of HR experts (think Avengers) that helps women -owned and minority small businesses thrive with leading high performing teams and building better workplaces.1:01:48Kendra Davis-Roberts is Owner & Principal Analyst, KDR Analytics Her expertise spans across People Analytics, HRIS, Recruiting, HR operations, and Program Management.1:08:39Dr. Michael Brenner is founder and CEO of Right Chord Leadership. He collaborates with leaders and teams at all levels to strengthen the essential skills needed for peak performance. He talks with podcast producer, Kena Sears.1:16:44Michael S. Cohen, a partner in Duane Morris' Employment, Labor, Benefits and Immigration Practice Group. Michael concentrates his practice in the areas of employment law training and counseling.1:25:39Naomi Barrett, the Director of Global Diversity, Equity, & Inclusion at EisnerAmper, a global Accounting and Advisory firm.1:34:23Philly SHRM President Catherine Preim. She is a Senior Business Partner with Baker Tilly US, a leading advisory CPA firm. She talks with podcast producer Brisilda Doma.Business, Engagement, Human Resources, Management, Thought Leadership, Return to work, Inclusion, Hybrid work, phillyshrm.org

In this episode, Jethro talks with James Anderson, who has been on the show three previous times: The Learner Agency Model with James Anderson Transformative Principal 351Learnership with James Anderson Transformative Principal 455 Learnership: The Skill of Learning with James Anderson Transformative Principal 570 In this episode, we talk about teaching cultures and learning cultures, take a sidewalk into some deep thoughts about moral development, and finish with a bang. Do you have a sense of power and that you get to choose what you do in your life?Agency makes you the master of your circumstances, not the victim. Voice and Choice lip servicePower to choose vs. permission to choose. Agency is an outcome, not a pedagogy. There are some things we don't have agency - the student needs to change and be capable over something that they weren't capable of it before. Learning culture vs. teaching culture. Default ways we go about learning - teaching and performing. Learning is not the product of teaching, but the product of the activity of learners - John HoltTeacher doing all the heavy lifting in the classroom. Kids were coming to school to watch her work. Kids had been learning, but hadn't yet become learners. Diagnostic tool to determine the level of learnership. Where kids are at in their own learning. Clear snapshot of where learners are at. Hidden Potential by Adam GrantTwo sides of the same coin. Character development or learnership are two sides of the same coin. Where habits of mind fit in the bigger picture. Teaching content, thinking models, within the context of good moral dimensions. How developing disposition is vital and important. Teachers are too busy “saving kids” from the challenges they are facing. Helping kids become creatures of discomfort. Help kids be safe while climbing, not taking away the opportunity to climb. Torvill and Dean - figure skating. So much more fun. If the results aren't there, the teachers get the blame. It's not up to me, it's up to the learners. We've each got a role to play. Eduardo Briceño Performance ParadoxLearnship matrix shows them what it looks like. Expertise has a rich language to describe their area of expertise. Rich language of teaching, but impoverished language of learning. Teachers are expert teachers, but they are not expert learners. People become adequate and then they stop growing. Stop growing, start performing. Teachers may not have needed to be effective learners for a long time. Creatures of discomfort. About James Anderson James Anderson is a prominent Australian-based international speaker, author, and educator deeply committed to enhancing our capacity for effective learning. Central to his philosophy is the "Mindset Continuum," an extension of Carol Dweck's groundbreaking work on Growth Mindsets, providing practical tools to cultivate a profound understanding of ourselves as learners. His notable concept of Learnership, raising the status of learning from an act to an art, offers a powerful framework to comprehend and enhance our engagement in the learning process, ultimately helping schools to create the paradigm shift that is needed.With a rich background as a teacher and school leader, James has spent the past two decades collaborating with schools to create more thoughtful learning environments. He challenges educators to critically reflect on their own Mindsets and how these beliefs are subtly communicated to students, offering tangible strategies beyond clichés to instigate genuine shifts in learners' mindsets.James places immense value on the relationships he establishes with the schools and teachers he engages with, providing sustained support and follow-through often absent in professional development. Demonstrating the impact of his approach, a three-year partnership with Asquith Girls High School in Sydney led to students displaying increased persistence, embracing challenges, and teachers setting higher expectations. This comprehensive program was acknowledged as a finalist in the 2022 Australian Education Awards.As a Certified Speaking Professional and Certified Virtual Presenter, James frequently presents at global conferences, in both physical and virtual formats. His work has gained recognition in prominent publications like The Age and Sydney Morning Herald, as well as in popular educational and parenting podcasts such as Dr. Justin Coulson's Happy Families, Jethro Jones' Transformative Principal, and Renee Jain's Confident Child Summit.James's diverse body of work includes previous publications like Succeeding with Habits of Mind, The Agile Learner, and The Learning Landscape, alongside various e-books and teaching resources. His latest book, Learnership, raising the status of learning from an act to an art in your school, is set to become the book that every teacher will be talking about. Additionally, he offers online courses like the Growth Mindset Master Class and Learnership - the skill of Learning, which support educators globally. He holds a consulting role with Art Costa and Bena Kallick's Institute for Habits of Mind and is affiliated with the Habits of Mind Profile Tool. His extensive contributions have significantly impacted the field of education, propelling the art of learning and shaping more adept and empowered learners. We're thrilled to be sponsored by IXL. IXL's comprehensive teaching and learning platform for math, language arts, science, and social studies is accelerating achievement in 95 of the top 100 U.S. school districts. Loved by teachers and backed by independent research from Johns Hopkins University, IXL can help you do the following and more:Simplify and streamline technologySave teachers' timeReliably meet Tier 1 standardsImprove student performance on state assessments

Is 2024 the year of Great Uncertainty? Are you concerned about your current role, your career, your personal brand, your LinkedIn profile? Then take a listen to our guest on the All Things Considered CX Podcast with Bob Azman. Carol Kaemmerer took what seemed like shockingly bad news and turned it into an amazing opportunity. After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience provided the perfect set-up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders, are unable to articulate their brand effectively on LinkedIn, and that is a weak link in their online reputation. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. She is a #1 Best-Selling author of the award-winning book, LinkedIn for the Savvy Executive, now in its Second Edition. Carol is a professional member of the National Speakers Association, a Certified Virtual Presenter, an Advisor to the C-Suite Network, and an Esteemed Faculty member of its Thought Council and Women's Coaching and Consulting Council.

Jim Cathcart is a man of many talents and achievements. He's an entrepreneur, family man, musician, world-traveler, author, and speaker. He's written 25 books and hundreds of articles. He is also one of the top 5 most award-winning speakers in the world, with his TEDx talk amassing 2.7 million views. He's a Certified Virtual Presenter and former National President of the National Speakers Association. From 2015 through 2019, Jim lectured in 23 cities across mainland China and also had an around-the-world lecture tour. He's also part of the band, “ReZoom The Boom,” which has performed in shows all around the world. Listen in as Jim shares his journey!    Timestamps: 01:36 - Jim's introduction 03:35 - Change vs transformation 07:42 - Going pro 10:34 - Jim's network 13:57 - Favorite books 18:27 - Confidence and courage 23:20 - Clarity 26:39 - What to do when you are the speaker 34:46 - Attracting the right people 35:47 - Becoming a better salesperson 44:50 - Dealing with sales rejection 49:02 - Tips for dealing with sales rejection 53:50 - Jim's talents 57:50 - Something that brings you joy Links: Jim's Website: https://cathcart.com/

In this episode, Steve Fretzin and Diane DiResta discuss:The value of speaking both in person and virtually.Common mistakes lawyers make when speaking.Understanding your audience.What to do when you're nervous (and why those nerves are selfish). Key Takeaways:Fit is often about culture, not about a skill mismatch.It doesn't matter if you are a fast speaker, you want to leave space in between - remember the pause. That is where the information you are sharing is going to land with the audience.Speaking is 90% preparation and 10% delivery - the price you charge is for more than the 1 hour of your time to give the presentation.Group things into 3 - it is more memorable. Stories also are memorable and touch the heart. "Speaking is one of the most powerful and cost-effective marketing tools you can have.  It's like test driving a car, they get to see you in action." —  Diane DiRestaGet a free copy of Steve's book “Sales-Free Selling” here: www.fretzin.com/sales-free-selling Thank you to our Sponsors!Lawmatics: https://www.lawmatics.com/bethatlawyer/Get Staffed Up: https://getstaffedup.com/bethatlawyer/Get Visible: https://www.getvisible.com/ Episode References: Gladden Longevity Podcast - https://gladdenlongevity.com/podcast-episodes/ About Diane DiResta: Diane DiResta, CSP, is Founder and CEO of DiResta Communications, Inc., a New York City consultancy serving business leaders who deliver high-stakes presentations— whether one-to-one, in front of a crowd, or from a virtual platform. DiResta is the author of Knockout Presentations: How to Deliver Your Message with Power, Punch, and Pizzazz, an Amazon.com category best-seller, and has spoken on 4 continents. She works with lawyers and leaders to speak with confidence, clarity, and exude executive presence. Diane is Past President of the NYC chapter of National Speakers Association and former media trainer for the NBA and WNBA. She was featured on CNN, and quoted in the NY Times, Wall Street Journal, London Guardian, and Investors Business Daily, and Bloomberg radio. Diane is a Certified Speaking Professional, a designation held by less than 12% of speakers nationwide. She is a Certified Virtual Presenter. And her blog, Knockout Presentations, made the Top 50 Public Speaking blogs. Diane is Past President of the NYC chapter of National Speakers Association and former media trainer for the NBA and WNBA. She was featured on CNN, and quoted in the NY Times, Wall Street Journal, London Guardian, and Investors Business Daily, and Bloomberg radio. Diane is a Certified Speaking Professional, a designation held by less than 12% of speakers nationwide. She is a Certified Virtual Presenter. Her LinkedIn Learning course Speaking Confidently and Effectively made the Top 20 Most Popular courses for two consecutive years. Connect with Diane DiResta:  Website: https://www.diresta.com/Book: Knockout Presentations: How to Deliver Your Message with Power, Punch, and PizzazzLinkedIn: https://www.linkedin.com/in/dianedirestaLinkedIn: https://www.linkedin.com/company/diresta-communications-inc-Twitter: https://twitter.com/speakingproFacebook: https://www.facebook.com/diane.diresta/Instagram: https://www.instagram.com/dianediresta Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

With Robbie Samuels, a virtual event design consultant, a professional speaker, TEDx speaker, Harvard Business Review contributor, who has been featured in numerous leading business publications and business books, an Executive Zoom Producer, who helps organizations strategically move their in-person events online with less stress and greater participant engagement, is an out transgender owner of Robbie Samuels LLC, a certified LGBT Business Enterprise. Recognized as a “networking expert” by Harvard Business Review Ascend, Forbes, Lifehacker, and Inc, and as an “industry expert in the field of digital event design” by JDC Events, Robbie's goal is to help you make the most of your virtual event experiences. He is a Certified Virtual Convener and Certified Virtual Presenter. His event clients are national and statewide advocacy organizations, including Feeding America and California WIC Association. He is also the author of three books “Break Out of Boredom: Low-Tech Solutions for Highly Engaging Zoom Events,” “Small List, Big Results: Launch a Successful Offer No Matter the Size of Your Email List,” and “Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.” Collectively they have received over 650 Amazon reviews and reached #1 best seller in 29 categories across four countries. During our conversation, Robbie shares the secrets and tips around mastering virtual events, including strategies in designing more transformative, engaging, and inclusive online experiences, incorporating purpose-first design to create sessions, enhancing virtual presentations by utilizing improved online facilitation techniques, designing breakout rooms that foster intentional engagement, and applying these online facilitation and event design concepts to any virtual platform. To listen to the podcast and access the show notes and any other resources mentioned in this episode, visit us at www.legalwebsitewarrior.com/podcast.

 Welcome to this episode of Alopecia Life. Today's guest is Joyel Crawford. Some of you may have already watched her recent Tedx Talk. Others may have purchased her book "Show Your Ask" - Using Your Voice to Advocate for Yourself and Your Career. It's very cool to see the many ways her work in leadership also relates to her alopecia diagnosis. Check out the show notes for all the awesome ways Joyel is impacting the career and leadership world. Thanks for joining us today for this fun conversation.  More about Joyel: Recently awarded for the third time as one of the Best Career Coaching Services in Philadelphia by Find My Profession in 2023, Joyel Crawford of Crawford Leadership Strategies grows leaders for a living. She is a Certified Professional Career Coach, Certified Virtual Presenter and Leadership Development Consultant, TEDx Speaker and the Amazon Bestselling author of “Show Your Ask: Using Your Voice to Advocate for Yourself and Your Career.” Before her consulting career, Joyel supported professionals within all functional groups for 18 years at Verizon Wireless. Throughout her career, she mainly worked in HR. Joyel hosts a podcast called “Career View Mirror®.” She also holds PHR,DISC, Diversity Equity and Inclusion, and Birkman Assessment certifications. Her career advice is featured in Forbes, Black Enterprise, The Wall Street Journal, Essence, Newsweek, and many more.Thank you for sharing your time with Joyel and me today. I want to thank Danielle, from the Humans of NY Interview back in season 2, who recommended I reach out to Joyel aftering watching her Tedx Talk. All the ways to follow, and connect with Joyel are here in the show notes. Come on over to the Facebook Alopecia Life group or on Instagram to comment about this episode. These are both great ways to keep the conversation about alopecia going. Website: https://www.crawfordleadership.comLinkedIn: https://www.linkedin.com/in/joyelcrawfordTwitter: https://twitter.com/joyelcrawford Facebook: https://www.facebook.com/CrawfordLeadershipStrategiesLLCTEDx Talk: https://www.ted.com/talks/joyel_crawford_why_we_should_go_bald_togetherLink to Book “Show Your Ask”: https://www.amazon.com/Show-Your-Ask-Advocate-Yourself/dp/B09HPKVTFPSupport the showAlopecia Life provides free resources for school and home education, including a growing list of alopecia books, education videos on YouTube, links to support groups within the US, UK, Canada and more. You will also find access to Head-On, Stories of Alopecia, the Alopecia 101 free course, paid Alopecia Roadmap course for parents of children living with alopecia, and personalized coaching. Together, we can make a difference. To find out more, https://www.alopecialife.com/

Jim Cathcart, CSP, CPAE, author, professional speaker and business leader, is the founder and CEO of Cathcart Institute, Inc. (founded in 1977)Jim is one of the top 5 most award-winning speakers in the world. His Top 1% TEDx video has over 2.5 million views, his 23 books are translated into multiple languages, including 3 International bestsellers. He is a Certified Virtual Presenter and past National President of the National Speakers Association. Jim's PBS television programs, podcast appearances and radio shows have reached millions of Success Seekers and he is often retained to advise achievers and their companies. Even his colleagues, some of the top speakers in the world, have hired Jim to speak at their own events. Jim is an Executive MBA Professor at California Lutheran University School of Management and serves as their first Entrepreneur in Residence. He has been inducted into the Sales & Marketing Hall of Fame in London for his pioneering work with his concept of “Relationship Selling.” He is also in the Professional Speakers Hall of Fame and has received The Cavett Award and The Golden Gavel Award.Find Jim's work https://cathcart.com/

Quote: “Each time we step in front of an audience, we leave money on the table, and we leave people behind, if we're not acutely aware of the needs of audience members with disabilities.” Denis Boudreau Are you doing all that you can to ensure that everyone has the same accessibility to your business, your website, and your presentations? Are you aware of all the different invisible disabilities that you need to take into consideration? On this episode of Authentic Living with Roxanne, we're thrilled to welcome accessibility expert, Denis Boudreau to share his vast knowledge on how you can create a culture of inclusion for everyone. Denis is a consultant, trainer, coach, and speaker, specializing in helping organizations create truly inclusive digital experiences for everyone, including people marginalized by technology due to disabilities, ageing, or other circumstances. His mission is to empower people to truly connect with organizations, their brands, and the messages they convey. Authentic Touch Points: Denis' path to inclusivity. 1:30 We still have a long way to go. 5:30 Is your website accessible? 10:00 Most apps were created for accessibility. 16:00 Who are you leaving behind? 20:00 The Inclusive Speaker. 26:00 What leaders should consider. 30:00 Denis is a Certified Virtual Presenter, a Certified Professional in Accessibility Core Competencies (CPACC), a Certified Web Accessibility Specialist (CWAS), and a Certified Professional in Web Accessibility (CPWA), a designation that only about 300 consultants worldwide can claim. As one of Canada's top inclusive communications experts, Denis empowers busy professionals with powerful tools to communicate more inclusively with their audiences, by removing the barriers that can get in the way of up to 40% of their audience who struggle with our use of technology – including those who have disabilities or are simply getting older. As I offer executive coaching, I encourage leaders to reach out for guidance about presenting their authentic selves to develop an improved workplace for everyone with less conflict. I welcome you to book a complimentary discovery call: https://roxannederhodge.com/chat/ and take our online quiz to rate your authenticity as a leader: https://roxannederhodge.com/quiz  Stay Authentic, Roxanne Links: Denis' website: https://inklusiv.ca/ Denis' new book: https://inklusiv.ca/books/ While you're on Denis' book page, be sure to check out the Inclusive Speaker Calculator to calculate how much money you're leaving on the table by not being inclusive. Denis has a vast offering of resources to help you become more accessible and inclusive. Denis' LinkedIn profile: https://www.linkedin.com/in/dboudreau/ Roxanne's LinkedIn profile: https://www.linkedin.com/in/roxannederhodge/ Roxanne's email: roxanne@roxannederhodge.com 

Struggling to cope and having a constant feeling of being overwhelmed? Join me and Two Time TEDx Speaker, Dr. Katie Nall as we discuss some of the most common worries and anxiety struggles. Dr Nall talks on W.A.F.F.L.E.S., identify the root of your worries, and offering empowering insight on how to deal with them. In this video we discuss: -The different types of worries and anxiety -The causes of anxiety and stress -Overcoming frustrating situations By the end of this video, you'll have a better understanding of your worries and how to start managing them effectively. Dr. Nall and I discuss the common worries and emotions that people experience, and offer tips on how to deal with them. From understanding your worries and emotions to using positive self-talk, this video can be a powerful tool for reducing stress and feeling better in your everyday life! Dr. Katie Nall is a Two-time TEDx Speaker , Professional member of both National Speakers Association (NSA) and NSA Central Florida, Certified Virtual Presenter, Dr. Nall's passion is to share researched knowledge to move smoothly through life's challenges. Learn more about Dr Nall: https://www.nalledgeco.com/ Shop online: www.upgradedmindsetz.shop --- Send in a voice message: https://podcasters.spotify.com/pod/show/empoweringrealtalk/message Support this podcast: https://podcasters.spotify.com/pod/show/empoweringrealtalk/support

Listen, Learn, and Communicate your Brand. Align your LinkedIn profile to how you appear and interact in person. Use your LinkedIn profile as your Digital Ambassador Says my Next guest Carol Kaemmerer.She has a special affinity with displaced C-Suite executives by helping them learn and develop a brand that others recognize.  According to Carol, we must strive to be recognizable inside and outside our current job or business.  She advocates for keeping wisdom in the workplace with a strong focus on brand pillars. What are the three things you want to be known for? What are your differentiators?  What are your purpose, passion, and principles that you Lead with? Become your Own Brand Ambassador!Carol Kaemmerer took what seemed like shockingly bad news and turned it into an amazing opportunity.  After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience provided the perfect set-up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders cannot articulate their brand effectively on LinkedIn, which was a weak link in their online reputation. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. The American Reporter has recognized her as one of the “Top Six Professional Branding Experts  to Watch in 2022.” Her award-winning book, LinkedIn for the Savvy  Executive, was published in its Second Edition in 2021.  Carol is a professional member of the National Speakers  Association, Certified Virtual Presenter, Advisor to the C-Suite Network, Esteemed Faculty Member of the Women's Coaching and  Consulting Council, and a member of LeadHERship Global. Let Us Welcome Carol Kaemmerer to the Follow The Brand Podcast Where We are building a 5 Star Brand that You can Follow!

In this episode Australian Behavioural Scientist and master negotiator, Allan Parker, shares secrets of non-verbal communication; how each move, breath, gesture and sentence can impact your listener and their response. Simple actions and gestures can activate different parts of the brain, spark dormant neurons into action and help you connect in completely different ways.   Designer of Selective Behaviour Modelling (SBM), Allan teaches a new approach to embedding behaviors, reliably and predictably, into large numbers of people to support culture change with empirical measurement. Author of "Switch On Your Brain" and "Negotiator's toolkit", Allan leads an experimental learning laboratory, exploring, thinking, doing and being different from yesterday's way.  TALKING POINTS Allan Parker: "I've always got my peripheral vision on. The minute I see somebody take a big breath and make a forward movement, they're going to come in with reactivity, I raise my hand toward them and look in the opposite direction. I float my hand toward them and my eyes always go in the opposite direction. I practiced it for years. The moment you float your hand toward them and say “And what you might be thinking is . . . “, I've now got their attention back and then I can add an extra point, which maybe they wanted to interrupt me halfway through. And it may be the thing I'm about to say . . ." === "If I can do timing, permission, genuine inquiry . . . 'I'm just wondering . . .' is one of my favorites. I suspect what could be. And that's where I bring in speculative language which triggers the speculative brain, which is always wanting to be curious. And it also means that there's no right or wrong." === "One thing I know for sure is that if I ask you to solve a problem and you give me your first answer, I know that it's one you've done before." === A meeting tactic for anyone who wants to influence a meeting, start by confirming what has just been said and then add your piece. And that's where introverts can really shine, because they're not doing all the talking, they're listening before they talk. They can use the tactic of summarizing what's been said, then adding their piece. === Any leader should know the names of every single person in their building that they communicate with over Zoom, over Teams online. There's no excuse for not using people's names and not finding out. ===   ABOUT ALLAN PARKER https://www.peakpd.com/ https://www.peakpd.com/about-allan-parker/ Contact: frontdesk@peakpd.com    ABOUT HOST, NINA SUNDAY CSP Nina's catchphrase is: 'Workplace culture hides in plain sight. Is yours flourishing?' Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/   As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork.   Author of ‘Workplace Wisdom for 9 to thrive; 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading people. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode I'm speaking again with Thought Leader and Visionary, Dan Silberberg, former Managing Director of Oracle and former CEO of other well-known brands, with a Master's degree in Leadership and Coaching and Founder / CEO of Entelechy. There is only one journey of a Leader, the Inward Journey. Join us for a thought-provoking discussion examining 4 core areas that reflect your truth, your values, your core beliefs as a leader: 1.    Tell your story. 2.    Know yourself 3.    Authenticity 4.    Spirituality Who am I? What is my story? Where am I inauthentic? What are my values? Learn to release the messages of our childhood to become who we can become - our next most radiant self. This episode is a 45-minute masterclass to help you release the genius within, and dramatically impact the growth and development of you, as a leader. Dan Silberberg is training the next generation of leaders. Find out when the next program starts. Contact: dan@entelechy.ai and LinkedIn: https://www.linkedin.com/in/dansilberberg/ To listen to an earlier episode with Dan Silberberg, go to episode 84, The Leader Operating System. ABOUT HOST, NINA SUNDAY CSP Nina's catchphrase is: 'Workplace culture hides in plain sight. Is yours flourishing?' Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/ As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork. Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading people. Learn more about your ad choices. Visit megaphone.fm/adchoices

Marcey Rader believes that health powers productivity. She is a multi-certified health and productivity expert, one of 800 Certified Speaking Professionals® worldwide, Certified Virtual Presenter, digital wellness practitioner, three-time author, and creator of the Powered Path™ Playbook. As the founder of RaderCo, Marcey helps executives, teams, and individuals banish burnout, keep good people, and move forward through practical, tailored tools, healthy, sustainable habits, and coaching accountability. Sought after by start-ups to Fortune 100 companies, she's spoken for tens of thousands of people on five continents. As an award-winning global speaker, she trains her audiences to improve their focus, maximize their energy, conquer the calendar, master tasks, and extinguish their email. To change your career, team, or organization one habit at a time, learn more or connect with Marcey at marceyrader.com.Check out your free gift at:  www.helloraderco.com/gift.*HINT SUMMIT 2023 tickets HERE!*Pediatric DPC Mastermind tickets HERE!*Doctors Entrepreneurship & Networking conference tickets HERE!Support the showLet's get SOCIAL!FACEBOOK * INSTAGRAM * LinkedIn * TWITTER * TIKTOK * YouTube

Want to join the fun with Mark Boundy to fight mediocrity? Go to https://mediocrates.wtf/ where, alongwith Cristina DiGiacomo, Mark has gathered true experts at confronting mediocrity, who have personally overcome it, and are passionate about guiding you through your own journey. There you'll find tools, tips, and fellow travellers. To view the video version, go to: https://youtu.be/QAFJM5rFstE Mark Boundy encountered and battled mediocrity in many forms over decades. Mark wrote the bestseller, Radical Value, to focus on the most important part of business that most companies do poorly, focusing on customer value, and fighting the sales mediocrity that makes his blood boil - discounting their way out of poor selling. Mark lives in Phoenix, Arizona, USA. TALKING POINTS Mediocre is “Because I told you to.” Mediocre is “There's no money for that.” Mediocre is “That's what I pay them for.” Mediocre is “We can fix that with a reorg.” Mediocre is, “That's the way we've always done it.”  The whole world is drowning in mediocrity. And it's so bad that we often don't realize when we're being mediocre. We're so conditioned to it, we think it's normal. If we work in a big enough company, we call mediocrity, best practices. Q. What is a typical example of mediocrity from your perspective, Mark? A. I have a client who was complaining about a vice president, where he's trying to get him on board with a change, a big important one. And the guy looked at him and said, “I didn't last 20 years here by sticking my neck out.” What's even more shocking is that he's able to say it out loud. What's even more shocking is that there are enough people in a company that agree with, “Yeh, damn right.”  ABOUT HOST, NINA SUNDAY CSP Nina's catchphrase is: 'Workplace culture hides in plain sight. Is yours flourishing?' Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/ As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork. Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading people. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this bonus episode from Russell Pearson's podcast, The Marketing Report, I get close and personal, welcoming you into my career story, taking you behind the scenes to learn about my winding business journey; from my early career teaching Speed Reading, then high school English, to graduating from the Australian Film TV and Radio School (AFTRS) and working in television, before founding my training company in 1990, rebranding as Brainpower Training in 2001. TALKING POINTS Russell asks, "Nina, you've got scalability, you've got trainers in different areas, you can supply training clients need, in-person or virtual, and it allows you the opportunity to still play, learn and grow. You've got stories on stories; history in different areas of business that you've been a part of over the years. I thought I need to get you to discuss lessons about constant reinvention. Where did you start?" To view the video version go HERE What I learned along the way Which skills and mindset have been important for success How to move from ‘do it yourself' to having a team do it for you? Russell Pearson's "The Marketing Report" podcast can be accessed via your favourite podcast app e.g. Apple, Spotify, etc. or HERE ===  ABOUT HOST, NINA SUNDAY CSP Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/ As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork. Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading people. Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcoming back repeat guest, Rod Collins, former CEO, author of "Wiki Management" and thought leader on the future of business transformation. To listen to Rod's other iconoclastic episodes, go to episodes 59 and 72 of Manage Self, Lead Others. To view the video version go to https://www.youtube.com/watch?v=e8Q_s7HNFxg Episode 59: https://youtu.be/F7AFj9Upl9w Self-managing Teams and Collective Intelligence. Episode 72: https://youtu.be/9BOkUFczYtA The Digital Fork in the Road TALKING POINTS In the 21st century the sustainable competitive advantage is not operational efficiency, it's the capacity to adapt to change. == “Nobody is smarter than everybody” is the fundamental design principle for self-managed, peer-to-peer networks. The contrasting design principle for centralized hierarchies is “trust authority”. These are two very different ways of designing organizations. When you give the elite few command and control authority to shut down dissenting views you create an incredible intelligence blind spot that could be fatal to a company. And when you leverage the elite few, you're leveraging their unconscious cognitive biases. === If you have a networked organization, you're a team of teams (to use General Stanley McChrystal's language). And so rather than be organized by departments, you're organized by cross functional teams. These teams typically have anywhere from 7 to 12 people. Jeff Bezos has an analogy called the Two Pizza Rule - team should never be larger than can be fed by two pizzas === The Gore company uses collective intelligence to do its performance appraisal process. Rather than a five page document assessing people 1 to 5, Gore uses a simple process. Everyone is rated by about 20 people and everybody will rate about 20 people. These are people you closely work with on a day to day basis. They ask one question, rate this person's contribution to the company. This 11,000 person company today still maintains its boss list self management structure because gore is made up of of a collection of units that average about 100 and 50 people. === Vote in our poll: https://poll.fm/10150676 Of this list of 11 behaviours, which toxic behaviour at work will most derail a team? === ABOUT ROD COLLINS Rod Collins is a leading expert and thought leader on the future of business transformation. Rod's books, blogs, podcasts, and speeches inspire through their use of storytelling and leading-edge ideas. Rod's most recent research is around how the exponential growth of the Internet of Things, developments in blockchain technology, and advances in artificial intelligence will merge together into an integrated network that will become the platform for a human-machine symbiosis that enables an extraordinary leap in human intelligence and the transformation of all human institutions. https://rodcollins.net/  === ABOUT HOST, NINA SUNDAY CSP Nina's catchphrase is: 'Workplace culture hides in plain sight. Is yours flourishing?' Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/ As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork. Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading Learn more about your ad choices. Visit megaphone.fm/adchoices

The theme this episode is Presentation Intelligence® for powerful presenting and leadership communication with Dr Paula Smith who says, “Presenting opens the doors to possibilities because you're more visible when you say yes to more presentations, which are opportunities to showcase your expertise and who you are as a professional. It opens up career opportunities for you.” Watch the video version here: https://www.youtube.com/watch?v=QHGS0w_zGGc&t=124s Dynamic, inspiring, passionate, describes today's guest, Dr Paula Smith, professional speaker and CSP (Certified Speaking Professional), 3-time author and leading expert in powerful presenting based in Perth Australia. Highlights: Q. Any tips on how to open? A. Opening is a biggie. The typical opening is “Hello everyone. My name is Paula and welcome to this presentation.” Probably 95% of the presentations open just like that. If you learn nothing else on this podcast, don't open a presentation like that. We want to give the audience what they don't expect. The opening is what we call a power moment. === Q. You don't still see people thinking it's okay to turn around and read the words off a slide do you? A. I see it every day every day and do you know why? It's because nobody was born with these skills. Sometimes they've been asked to present at a conference or are put into a General Manager or CEO role. They come to me terrified, and I ask, ‘What type of training have you had in this? And they say, “None.” What other job would you do out there with no training? ABOUT DR PAULA SMITH To contact Dr Paula Smith and download Dr Paula Smith's rules about PowerPoint slides go to: https://www.paulasmith.com.au/ ABOUT HOST, NINA SUNDAY CSP Nina's catchphrase is: 'Workplace culture hides in plain sight. Is yours flourishing?' Invite Nina Sunday CSP and Certified Virtual Presenter as a speaker for your conference, virtually or in-person, on Positive Workplace Culture and Co-creating Team Working Agreements. Contact: nina@ninasunday.com or info@brainpowertraining.com.au Visit https://ninasunday.com or https://www.brainpowertraining.com.au/ As Founder/Owner of Brainpower Training Pty Ltd you can arrange for Nina or one of her Facilitators Australia-wide to deliver a face-to-face customised program on Communication, Productivity, Leadership or Teamwork. Author of ‘Workplace Wisdom for 9 to thrive; the 12 soft skills everyone needs to know for workplace success' The Manage Self, Lead Others podcast is mainly for experienced and aspiring managers to explore ways to elevate and transform team culture. Nina Sunday speaks with key experts from Australia and across the globe who share their insights in self-leadership and leading people. Learn more about your ad choices. Visit megaphone.fm/adchoices

Jim Cathcart, is one of the top 5 most award-winning speakers in the world. His Top 1% TEDx video has over 2.5 million views, his 23 books are translated into multiple languages, including 3 International bestsellers. He is a Certified Virtual Presenter and past National President of the National Speakers Association. Jim also loves to play music & ride his motorcycle which he has done around the U.S. Thanks for being a part of the BA Family! If you want to keep your mindset in shape and stay up to date with the community follow us on Instagram. Join our weekly Mind Stim Newsletter Get 40% of your first case of Feel Free using code BREATHE40.

Today's motivation is all about visualizing success daily. Audio Source: https://www.youtube.com/watch?v=M7TUXwWywZk&t=47s More about Jim: Jim Cathcart, CSP, CPAE is one of the top 5 most award-winning speakers in the world. His Top 1% TEDx video has over 2.5 million views, his 23 books are translated into multiple languages, including 3 International bestsellers. He is a Certified Virtual Presenter and past National President of the National Speakers Association. Quote of the Day: “Think like the person you intend to become.” ― Jim Cathcart Leave a review Support via Patreon Check out my Personal Finance/Investing Podcast --- Support this podcast: https://anchor.fm/motiv8/support

This week's conversation with Lisa Evans fits under the P of Promotion of the Humane Marketing Mandala. We are talking about telling the stories that matter for your business. As you'll hear in the episode there is a fine line between being vulnerable in telling your story and oversharing. Lisa is the Director of Speaking Savvy and the Lead Trainer of the Soft Skills Academy. She is a Certified Speaking Professional, Certified Virtual Presenter, TEDx Speaker Coach, Host of the Business Chat Podcast, and Radio Show Host. She has been coaching clients to become stand-out presenters and speakers for over 10 years and her area of expertise is helping senior leaders to tell better business stories. Before becoming a coach Lisa spent over two decades as a health professional and began her career as a midwife. One of her clients named her The Story Midwife and it kinda stuck! In this episode, you'll learn about telling the stories that matter for your business as well as...   How to know which stories matter (every story has a reason and a season) Your origin story and ways to tell it Lisa's personal story and how a health setback led her to be an exceptional speaker Encouragement and tips to start with storytelling And much more… Lisa's Resources   Lisa's Website Lisa's Podcast: Business Chat with Lisa Evans Get a complimentary 30-minute coaching call with Lisa Connect with Lisa on: Twitter Facebook Instagram LinkedIn Sarah's Resources Watch this episode on Youtube (FREE) Sarah's One Page Marketing Plan (FREE) Sarah Suggests Newsletter (FREE) The Humane Business Manifesto (FREE) Gentle Confidence Mini-Course Marketing Like We're Human - Sarah's book The Humane Marketing Circle Authentic & Fair Pricing Mini-Course Podcast Show Notes We use Descript to edit our episodes and it's fantastic! Email Sarah at sarah@sarahsantacroce.com Thanks for listening!   After you listen, check out Humane Business Manifesto, an invitation to belong to a movement of people who do business the humane and gentle way and disrupt the current marketing paradigm. You can download it for free at this page. There's no opt-in. Just an instant download. Are you enjoying the podcast?  The Humane Marketing show is listener-supported—I'd love for you to become an active supporter of the show and join the Humane Marketing Circle. You will be invited to a private monthly Q&A call with me and fellow Humane Marketers -  a safe zone to hang out with like-minded conscious entrepreneurs and help each other build our business and grow our impact.  — I'd love for you to join us! Learn more at humane.marketing/circle Don't forget to subscribe to the show on iTunes or on Android to get notified for all my future shows and why not sign up for my weekly(ish) "Sarah Suggests Saturdays", a round-up of best practices, tools I use, books I read, podcasts, and other resources. Raise your hand and join the Humane Business Revolution. Warmly, Sarah Imperfect Transcript of the show We use and love Descript to edit our podcast and provide this free transcript of the episode. And yes, that's an affiliate link. Sarah: [00:00:00] [00:01:00] [00:02:00] [00:03:00] [00:04:00] [00:05:00] [00:06:00] [00:07:00] hi, Lisa, how are you today?  Lisa: Hi, Sarah. I'm delighted to be here.  Sarah: Oh, I'm so happy to have this conversation. It's kind of, is there a second or third? At least I know that I was on your podcast earlier. And so now I get the pleasure to have you online, which is wonderful. And we chose this topic of storytelling, which I know. Close to your heart. And so I wanted to know if you have always considered yourself a good storyteller. Tell us about that.  Lisa: Yeah, well, I've [00:08:00] always considered myself a storyteller. Not necessarily a good storyteller, mainly because of my age, because definitely before the internet, we didn't even have a color TV until dad bought one home for the Montreal Olympics. So that was a long time ago. So I grew up. On stories when I was little. And then that carried on into my, of late teenage years and early twenties when I began my nurse training. So when I became a nurse at a young age, I was 17 and a half. We didn't have counseling, we didn't have psychology services. We had to suck it up and get on with it. So when we had a bad day and we saw a lot of trauma, which you do when you're a nurse who working in acute care, the only outlet we really had in order. Debrief with our colleagues about our day was through stories. So stories also can be used to heal as well. So I guess that I became a natural storyteller and it was then later in life that I joined. [00:09:00] The pieces of the puzzle together and got more interested in helping entrepreneurs and business owners and even large organizations in how to tell several different stories, their own story, their signature story, their leadership story, and the story about their brands and their services and, and products. So I've definitely learned how to tell stories better, but I think we're. We are all storytellers. We all have the, the, the information that we need. We've got a lifetime of, of stories. It's just learning how to get those out and feel comfortable sharing the stories. Wow. Sarah: I'm yeah. I'm so curious uh, about one thing as well, because when I heard you speaking, I was thinking. What about what does reading have to do with storytelling? Right? Because when we're reading, we're not actually well telling a story, but we're definitely absorbing stories. So were you also a, a big reader? Lisa: I was a big reader. And I think that today definitely reading helps you to experience the [00:10:00] characters and the landscapes and the plot and the, and the story in a very sensory way. And of course we need that sensory language, but I think that we need to always be mindful that writing is, is very, very different to, to speaking. And when somebody. Reads from a page or speaks something that they have completely memorized or that it's been written to be read. It doesn't sound right when it's, when it's spoken. So definitely yes. Read to immerse yourself in, in characters and, and sensory sensory language, but never read your story out loud. Sarah: Mm, that, yeah. Okay. That's interesting. So, so it helps to tell better stories, I guess, because we. You know, we kind of, I noticed that when writing my own book it helps to, I'm a, I'm an avid reader. Like I read so many books just like you, I know that you are always posting about the latest books you're reading. Yeah. And, and, and yeah, I think [00:11:00] reading books definitely also then helps you with writing because you just kind of know. You know, the turns of phrases you just kind of yeah. It, it just kind of flows better, I guess, as compared to if you weren't reading at all. But yeah, yeah. With the storytelling that it's not the same. If you read your story,  Lisa: obviously. And you definitely don't need to be a good writer, cuz that can be a barrier for many people. A lot of my stories, I don't even write down, I just use my phone. I hit voice record. I've got an idea for a story. I'll just speak it into a voice memo. I might be walking around or doing something. I get an idea in my head or I'll draw it. I, I like doing little graphics. So if, if you don't consider yourself to be a good writer, Doesn't mean to say you can't share stories. I  Sarah: think that's a good reminder for people because sometimes we do get stuck with the, you do writing, right. And, and another thing people tell me, [00:12:00] tell me about my books is like, it's an easy read. And, and so at the beginning I was like, is that a compliment or like a hidden criticism, but I do kind of write, like I would speak. Right? Yeah. And so I'm not a, you know, a novel writer. Definitely not. And so I think for stories, if we think about, you know, social media, it, these stories need to be told exactly how you would tell them, I guess, in spoken words, would you agree? Lisa: Yeah, absolutely. Yeah. Makes it more authentic. Makes it more real. And I think that's definitely a, a compliment, sir. If somebody says that it's an easy read. that's good. Nobody wants a hard read that they've got to struggle to get their head around. So that's awesome. Well done.  Sarah: thank you. Yeah. Like the inner critic voice kind of like, well, I wanted it to be sophisticated but, but yeah, no, that's not who I am. How do we then [00:13:00] know which stories to tell? Because I think I even notice myself sitting, you know, I use mainly LinkedIn and so I sit there and go, okay, what kind of story can I tell? And you're surrounded by stories all day long, but then when it comes to actually sharing them, your brain kind of blocks you. And you're like, well, which one.  Lisa: Yeah. I, I think the best thing that I like to do, and I encourage others to do is to start a story bank, just like a piggy bank. You're collecting your, your stories. There may only be little, little snippets of information or anecdotes or examples, and you just store them up somewhere. Some people use a note. Book or an index card system or an app like Evernote or, or OneNote. And so you're capturing your, your stories. And then when you want a story down the track to illustrate a particular point, you've got lots of material at hand and, you know, stories have got a, they've got a reason. They've got a season and. The most [00:14:00] important thing about a story is it's gotta be ready to tell it's gotta be ripe. It's gotta be that perfect moment because there may be stories in our lives that for whatever reason, we're not yet ready to share. And I think that we've always got to remember that we are the curators of our own stories and we get to choose which stories to tell and who we are gonna share them with. But the most important thing of all is. The story that we're telling ourselves. So we've gotta get rid of our own negative narratives and those stories that don't help us in order to be able to step up and speak and share whether that's marketing your book or writing your book or believing yourself, or putting out things in business. So we've really got two sorts of stories. We've got our internal stories and our own narratives. And we've got the stories that, that we share. So I think it can be hard just like it can be hard to sit in front of a blank workbook and, and come up with some [00:15:00] writing, same with finding stories. But if you, if you start collecting stories, like have a, have a bank of them, then you'll, you'll never run out. Sarah: Hmm. Yeah, that's a good idea. It could be, could be like a notebook, but it could also be like snippets. You know, if you're more into using online tools, it could be Evernote or whatever Trello  Lisa: board yeah. You using, or even Pinterest or voice notes, you know, voice notes are great because they sync across all your devices. It doesn't matter where you are. You can hit record and just do a 62nd voice note and give it a, a tag. Or a keyword and you'll be able to, to find it again. So that's the important thing, particularly as, as you get older is you, you might see something or hear something, oh, that that'll make a great story and you forget all about it. So not only you wanna quickly capture the essence of that story, but you also also want to take a moment and tune into how that story made you. Mm, because it's, it's that [00:16:00] emotion that, that has that impact. So you ask yourself, you know, if you see something and you, and you think, you know, that's not right, or isn't that wonderful, you know, it's evoked an emotional response in you. So it's important when we capture our story to also put. And I felt joy or I felt gratitude, or I felt frustrated or angry about something that's that's happening. Cuz that will also help you when you are then telling your story. You're reliving that story and that experience to dial into that emotion that you felt at the time. Sarah: Yeah. So good. So many different things I wanna kind of go back to that you just said. So the first thing is obviously the emotion. Yeah. That's where we connect. Right? If we're telling a, a story in, for example, what I sometimes see is, is, you know, stories being told in the third person, like on someone's website, you know, the about page, for example, if it, if I read an about page and instant in the third person, [00:17:00] There is no emotional connection. I don't feel connected to the person. And so I think that would probably be a, be a first, I don't know if you agree at this telling your story, obviously, and your first person.  Lisa: Absolutely. Yeah. Present tense. First person is always better. And, and often when I'm coaching people in their, in their story and we might do the, you know, stop, stop, start when I'm coaching them, they might say something like and then we broke up and I moved to America. I go, hang on, hang on. You broke up. How did you feel? Mm. Yeah, I was devastated. I couldn't stop crying for a week. You know, they were brushing over that emotion. Right. And, and that's the important part. Even if you don't, don't decide to share at all, but you've still gotta think about, okay. How did you feel when you got that call and the breakup happened? Yeah, yeah. Yeah.  Sarah: That's so good. I think you're right. We're we. Wanting to kind of quickly get our story out there. And so we [00:18:00] just kind of share headlines and when you read it, it's like, you know, nothing, nothing happens where on the other hand, you don't have to exaggerate. I as the humane marketer, I'm always careful also about, you know, using pain points in, in, in stories and things like that. So you don't have to exaggerate feelings either and, you know, make people, people feel bad or, or, or worse. But yeah, that's how we connect is with the emotion and with the feelings. The other thing you brought up is this idea I guess kind of a vulnerability, because you said there's a, every story has a reason and a season, and I love that. It's such a good way to remember. You know, what's the reason of the story. And is it the right season, I guess, to tell this story and, and that goes with, you know, timely, current events out there, I guess, but it's also for ourselves. Do I feel like I am [00:19:00] willing to share this story or, or not? So what's your take on vulnerability and probably also kind of this trend of sharing too much information to get something. Yeah,  Lisa: that has become very apparent, you know, the work of the wonderful Brene brown Brene brown has been around for a long time, but her work was popularized through the Netflix series. And I think that your vulnerability became the word. And I think there was a very fine line between vulnerability and overs. We do need to be ready to tell our story. If you are standing in front of a group of people and you cannot get through your story without breaking down and falling apart, probably not the right time to tell your story, you probably haven't done the inner work. You haven't done enough. Growing you haven't done enough healing. Now we can get caught off guard and our emotions can bubble to the surface, but generally you've gotta have done the inner work. And then I [00:20:00] also see I've been in, in audiences where somebody's done the inner work and they feel that their story is ready to share, but they haven't really thought about how their story is potentially going to land and impact. With the audience. We don't want to trigger our audience and leave them walking out, feeling low and feeling, feeling horrid. So we've gotta carefully craft that story that even if we're sharing a story that doesn't have a happy ending and that's life, not every story has to have a, a happy ending, but we are leaving the audience with something to take away that. Inspirational or poignant or has a real meaning and purpose to it. So every story does need to have a, a, a carry out. Yeah. So I think that there's a very fine line with the vulnerability and, and the potentially oversharing, but at the end of the day, it's gotta feel right for you because if you're up. In front of an audience, whether it's in front of a [00:21:00] camera or on stage. And you feel as though you've gotta push yourself to be more vulnerable, you're going to look awkward and uncomfortable. If that's how you feel inside people are going to see that. And then if you are up the front looking awkward and uncomfortable, how does that make your audience feel? They feel awkward and uncomfortable too. Right? So it's really picking. Right time. It's tough.  Sarah: Yeah. And I, I totally agree with you and I, I would go even further and say you know, there there's been marketers, unfortunately also who, who kind of are in this authenticity trend and then use stories with a lot of vulnerability in order to get something, to, you know, sell more of them or sell more of their coaching or sell, you know? And so that's also not. What we want from our or audience, we don't want to use our story in a way that gets something we want to [00:22:00] yes. Connect with our audience, make sure that they resonate with our story, but not in a manipulative way. This, like I've seen this trend where marketers could start telling all these old stories Just because, you know one guy started telling that he was abused when he was seven years old and then all of a sudden it was like one after the other. And, and so you start to actually question the truth of these stories, which is sad because you know, who knows maybe they were all true, but it kind of became this thing where we felt like what's going on here. This is a marketer. Is he doing this? You know, for a reason and for the wrong reason,  Lisa: maybe. Yeah. Yeah. And I think that, you know, these days people have got more of a BS meter that they can possibly sense when one of those stories is, is coming and, and people switch off to that these days, I believe.  Sarah: Yeah. Yeah, you're right. The BS meter the [00:23:00] last, last two years for sure has gone, gone up a lot. And so yeah, I I'm just, and I think that's also, I told you before we started recording I'm kind of not a big fan anymore of this idea of the, the hero arc story, you know, where they started to feel like. All the same to me where, you know, there's a struggle, we overcome it. And then there's a huge, happy ending. And now a millionaire. And I don't have any problems anymore to me, even if that's true, that's just not an interesting story to me anymore. And, and yet it's used and recommended in coaching a lot. So what's your take on, on kind of these artificial stories?  Lisa: Yeah, I think that it definitely helps to have a structure to your story and to have a framework, particularly if you are learning to tell stories, it, it does give you some, some guidelines. You don't have to follow the arc from one point [00:24:00] to another. You can start at. At any point, really? I think that definitely a story does need to have an element of tension. A story does need to have some conflict and some change. So every story is evidence of a transformation that's taken place. But the thing is, people think about struggle on conflict as huge people think about transformation. As I became a millionaire, I climbed Everest. I conquered the world. No, it can be a very small transformation. It can be somebody said something. And that made you think about your own behavior or your actions, and you decided to do things differently or you decided to apologize. That's a transformation. So it doesn't have to be huge. You don't have to have a rags to richest story to make a great storyteller there. The best stories are in the simple, the best stories are in the ordinary. If you think about a trip to the supermarket, particularly in the tough times that we're in now, you know, [00:25:00] you never get a whole lot when you're just getting to go out these days, a ride on public transport, an interaction with a stranger, a customer service experience. They're all. Possible stories that you can, that you can tell. And we certainly want to move away from stories that are all about me. Nobody wants to hear an all about me story. Nobody cares about your story until they care how much your story helps them. Right. So we also need to be mindful of, of that. What's the point, what's the purpose of your story? We need to set an intention in all of our speaking, even more so in our storytelling. So I do like the, I do like the arc. I do like some frameworks and, and formulas, and I certainly sort of teach modifications of those, but just think about the small things, because the small things that are more ordinary are more relatable. Sarah: Yeah. I like that a lot. What I also did in, in [00:26:00] the marketing, like we're human book. Instead of telling this hero a story I told the beginning of the hero, a story, and then I said, look, I'm still in the middle of this thing. Right. I'm not there yet. And I feel like it, this really connects with a lot of my readers because they can relate. They're like, Look, she's not the hero. She's just like us in the middle of figuring things out. She has a message to share, but it's not like, oh, you know, she's now made it and has figured it all out. So I feel like instead of always sharing stories where we have figured it all out these smaller stories, like you mentioned before, That really show we're human as well. And we're just in the middle of things, just like everybody else. Those are the stories that really speak to me.  Lisa: Yeah, absolutely. And, and it's often a good story. We'll have somebody else as the [00:27:00] hero. In that story and you as the business owner or the leader or the organization, you are the mentor in, in the story. You're the guide. You're the guru who offers a, a handout and a help to, to somebody else to make their life better. So you can also think about where you wanna position yourself in, in the story and often the best place for you is as the mentor. So you're really shining a light on somebody else's journey. mm-hmm and yeah, there's a little piece about how you helped, but that's very much in, in the background,  Sarah: us introverts. We really like that. Right. We like to shine the lights on, on others.  Lisa: Definitely. Yeah. All about us. Yeah. I love that. Definitely.  Sarah: What about your story then? I, I know it, I kind of read it a bit in the intro, but I would love for you to explain a bit about your story. Lisa: Yes. I began my career as a midwife. I'm from London and I trained as a nurse and became a midwife. And then I specialized, it [00:28:00] became a neonatal intensive care midwife. And I always wanted to be a nurse. I knew that I wanted to be a nurse and that was to be my, my forever career. And it was through my career that I got the opportunity to move. Australia. And I spent almost two decades working as an intensive care midwife. So much joy, helping to bring new life into the world and look after tiny babies on life support. And then one day my life changed drastically when a virus destroyed. Most of my hearing, I was left with a tiny amount of sound on one side only. And because the intensive care environment is very technical, very challenging and demanding. I could no longer do that job. So I literally had to reinvent myself and, and think what an earth am I going to do? And that was tough. I was already 40 wondering, you know, who's gonna have me, what am I gonna do? And also navigating permanent and severe. Hearing loss. I got on a research trial and I got the amazing [00:29:00] gift of a cochlear implant. And that was the beginning of me learning to hear and speak all over again in a very different way. And that was a very long journey. And it was in that journey, rehabilitating using the cochlear implant that I got interested in speaking, and I started to sign up with mentors and coaches and various programs. From around the, the world and went on this speaking journey and reconnected with my, my love of, of storytelling and then decided that I wanted to be a, a speaker coach and a storyteller and a professional speaker, and, and to also teach and, and help and help others. So these days I work with. With leaders, helping leaders to have high, high impact communication skills, presentation skills, speaking of course, business storytelling. And a couple of years ago, one of my clients, when he was introducing me, we'd had a bit of a chat and he asked me, have I always been a speaker? And I told him, I used to be a midwife. And some people are like, whoa. You know, it's a chalk and cheese. [00:30:00] And when he introduced me in front of the crowd, he introduced me as the story midwife and is kind. Up because I do still bring life into the world, but very different. I encourage people to bring their stories into the world. So I still feel as though I've got a wonderful position of privilege, being able to nurture and, and birth those stories. So, you know, sometimes in life we don't get to choose. We get sent on this huge detour and. hopefully the detour ends up to be a scenic route. So there's not a day that goes by when I don't miss being a midwife. But I absolutely love, love what I do now.  Sarah: Mm. What a beautiful story. Yeah. That is just wonderful. And it just, it just strikes me like this, you know, connecting the dots backwards, and now you are. Really into speaking and telling stories and, and having [00:31:00] lost your hearing, it just kind of like strikes me as well. Obviously that was the next step. If you lose something right, then you really want to highlight it and make this your thing now because you gained it back and it's.  Lisa: Yeah, just, yeah. And I hadn't really thought about it at the time. I had no idea I was lost for quite some, some time and right. And in that space of, you know, why me and what am I gonna do? Yeah. I felt sorry for myself for a while, which is that natural or grieving process. But I, I remember I had a, an interview on, on radio and when they wrote up the blur for the interview, They gave the piece, the title in losing her hearing. She discovered her voice. And I thought, I like that. I'm gonna use that. And it's true. And I remember when I went to see the professor in order to get onto the research trial, it was competitive and he only had so many places. He had a lot of people who could have done with being part of the program and.[00:32:00]  We did all the clinical tests and the, and the sort of health related questions. And then he turned to me and he said, you know, I've got more people who could benefit than there are places available. If I choose you to be on the program, how will you share the gift? And I had no idea what he was talking about. I, I really was sort of stumped and I looked at him and I said, oh, I'll, I'll become a better listener. And he said, okay. And I thought, well, that, that would be a good step. We can all do with becoming a better listener. And it was only several years down the track that I thought my role in life, my purpose is now to help others to use their voice because I've discovered. Sarah: Hmm. Yeah. It's beautiful. When you were speaking also, I paid attention when you said, well, I paid attention all the time, but when you said you know, I learned to listen and speak differently. And I think you highlighted that before. So I I'm curious how, how. [00:33:00] How is it different now?  Lisa: Yeah, it's a good, it's a good question. The sound that I get from the cochlear implant is artificial and it sounds a completely different to natural, natural sound mm-hmm . And so you not only have. To learn to hear, but you've gotta lay down new neural pathways in order to be able to turn that sound into something that resembles human human speech. And initially when you get the device and you have the sort of the turning on ceremony you can't hear anything at all. It, it, it is completely artificial and it just sounds like noise. And because I've got a small amount of natural sound remaining. My brain has to merge those two signals together. The artificial sound that comes from the device and the natural sound that, that, that I'm hearing. So you are bypassing the natural way of, of hearing. So it is a, it is very much a learned. [00:34:00] Process. And it takes a huge amount of focus and a lot of rehabilitation in, in learning to, and, and maybe it's a lot easier for younger people who, who get a cochlear implant. And I also think that it's potentially easier for people who have never heard. Who were born deaf. I mean, you've gotta have a particular type of hearing loss to be able to get a cochlear implant. It's not suitable for, for everybody, but yeah, it was a considerable, a considerable journey and a lot of frustration. Yeah. And a lot of trial and error with the amazing research team.  Sarah: Mm. Yeah. Yeah. Just to tell you from, you know, the outside and, and listeners don't see that, but if you're watching the YouTube video, whenever I speak, I really. See on your face, how you're listening intensely. And obviously now I know your story and I know [00:35:00] why, but it's just so beautiful to have someone listen to you so intensely, you know, it feels like, wow, she's really taking in my information and paying attention to me. So, so I can, yeah, I can see the, the really huge benefit and I'm sure all your clients. Are like, wow. I really feel heard and seen by  Lisa: Lisa. Thank you. That's a compliment. I hope they feel that way too. yes.  Sarah: So we, we are getting to wrap up, but I, I would like you, if you can, to just share some final encouragement and, and maybe tips that you could think of for someone who who's yeah. Struggling with this idea of telling stories.  Lisa: Yeah. So look around you. There is a story in everything, whether it is a trip to the supermarket or remembering your first day at school, or applying for a job, getting turned down for a promotion. Yeah. These are all [00:36:00] potential story opportunities. Write them down, capture them and remember that every story does need to have a point. Or a purpose. So ask yourself, how did I feel? What did I learn? And what's that lesson that I want to share with others. And remember that the most important story is the one that we tell ourselves. So do the inner work, do the inner work to get rid of those unhelpful stories that no longer service that perhaps we've had hanging around for a long, long time. Because if you have got whatever your own story is, you know, you get to choose what the next chapter. It's in your control. Yeah. Get out there and share your story. Start off small. But other people are always fascinated by our stories because humans are hardwired to tell stories. We've always done it. Sarah: Yeah, thank you so much. I, I wanna repeat the point and purpose. That's what I really take away in the reason and season that's a, a good one to an easy [00:37:00] one to remember as well. Like the, every story needs a reason and there needs to be the, you know, the season needs to be right and feel right. To you as well. This has been very beautiful. Thank you so much for this conversation. Lisa, do you tell us I have one more question, but before that do tell us where people can connect with you where they can find out more about your work.  Lisa: Sure. Thank you for inviting me. I love your work. Sarah people can connect with me via my website, speaking savvy.com.au. I'm also on LinkedIn, always happy to have a chat and share a story with anyone online. So I do do a complimentary discovery call and obviously I love hearing stories. So that's how people can best reach out to me. Wonderful.  Sarah: And then my last question is what are you grateful for today or this week,  Lisa: Lisa? Today I'm this is probably gonna sound strange where the [00:38:00] opposite sides of the world. I'm grateful today that it's a little bit cooler. I was actually able to have a good night's sleep. The 1st of March, we are now in autumn. Here in Australia. And so we've got temperatures that are really beautiful and to see the, the flowers and the birds and the breeze. So today I'm grateful for the, the wonderful climate that I live in here in Perth, Western Australia.  Sarah: Wonderful. Yeah, I could, the sun is shining today here too, but I could use some warmer temperatures as well. thank you so much for taking the time. Lisa, it's been an absolute delight. Thank  Lisa: you, Sarah.[00:39:00] [00:40:00] 

Carol Kaemmerer took what seemed like shockingly bad news, and turned it into an amazing opportunity. After a surprise downsizing in the Fortune 500 company she served as a consultant, Carol found that her 20 years of marketing communications experience there provided a perfect set up for helping professionals build their online brand. LinkedIn, she recognized, is an integral part of that brand-building. But many brilliant leaders, are unable to articulate their brand effectively on LinkedIn, and that was a weak link in their online reputation. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Her book, LinkedIn for the Savvy Executive, was originally published in 2016; the book was revised and published in its Second Edition in January 2021. Carol is a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network. In this podcast for managers and C-Suite leaders, Audrey, Lee and Carol discuss how to build sales, credibility and effective leadership on LinkedIn including:  ·       Most common mistakes most leaders make on LinkedIn ·       LinkedIn etiquette mistakes and best practices ·       Common settings mistakes that can damage your LI credibility ·       Behavioral checklist for positive changes to your LinkedIn profile OFFER 10% OFF ON CAROL'S BOOK AND LINKEDIN COURSE FOR OUR LISTENERS: Order on her website carolkaemmerer.com  Enter a code SPECIAL to get your discount!  “Leaders often forget their ONLINE PRESENCE is one of the most important ways that people find out about them. They leave their LinkedIn profile in it's most skeletal form. This is so unfortunate, because with the right LinkedIn text, the seeds of know, like and trust can be sprouting already, before that first on-screen or in-person meeting." –Carol Kaemmerer Build Credibility and Effective Leadership with the Manage Smarter Podcast. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Carol Kaemmerer https://www.carolkaemmerer.com/ https://www.linkedin.com/in/carolkaemmerer/ https://www.youtube.com/carolkaemmerer   Connect with Manage Smarter Hosts ·         Website: ManageSmarter.com  ·         LinkedIn: Audrey Strong                                                                 ·         LinkedIn: C. Lee Smith    Connect with SalesFuel:  ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/    Learn more about your ad choices. Visit megaphone.fm/adchoices

Happy #talktuesday! Today @theeamateurexpert is going LIVE with Roquita Johnson (@roquitajohnson_publicspeaking)! Roquita is an award-winning speaker, Certified World Class Speaking Coach, Certified Virtual Presenter, and founder of Roquita Johnson Public Speaking! We will be discussing her career path, her ideas of success and the tips & motivators she used along the way. Guest bio: Roquita Johnson is an award-winning speaker, Certified World Class Speaking Coach, Certified Virtual Presenter, and founder of Roquita Johnson Public Speaking, LLC. She transforms Christian female professionals and entrepreneurs from simply being public speakers to being powerful presenters. Her goal is not to change who a person authentically is, but instead – to bring out the BEST version of who they already are as a speaker. Through one-on-one sessions, group coaching, and training programs, she works with clients on presentation creation, audience engagement, managing nerves and more. She is originally from Bridgeport, Connecticut and now lives in Huntsville, Alabama. Roquita considers it a calling to help people “Slay the Stage!” Roquita is also proud to be a co-author of the Black Speakers Network's Amazon #1 best-selling book: “Speak Up! The Ultimate Guide to Dominate in the Speaking Industry”. Audio Engineer: b_cuz Originally recorded February 8, 2022 --- Support this podcast: https://anchor.fm/theeamateurexpert/support

What Can LinkedIn Do for Nonprofits? Interview with LinkedIn Specialist, Carol Kaemmerer LinkedIn is THE place where business professionals such as your prospective Board members, volunteers, and donors can be found -- so it behooves every nonprofit leader to have a solid presence there as well. Having a company page for the nonprofit is important too, because it gives your nonprofit added credibility and helps staff, Board members, and volunteers proudly list their affiliation with the organization. And then, there is the opportunity to share your nonprofit's photos and stories of beneficiaries online to share the message with people who don't spend their time on Facebook. It's free to use and is a powerful tool. Join this session to hear how you can leverage this powerful business tool for your nonprofit. Carol Kaemmerer is an internationally recognized personal branding expert, professional speaker, and author of the award-winning book LinkedIn for the Savvy Executive, now available in its Second Edition. Prior to her focus on LinkedIn and personal branding, she was a marketing communications consultant for 20 years with a Fortune 500 medical device company.  Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Pairing her flair for communicating with her deep knowledge of the ever-changing LinkedIn platform, she optimizes her clients' ability to be found on this essential social medium to increase their visibility and influence, attract high-performing talent and steer their careers. As a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network, Carol is a popular speaker and corporate trainer. More about Carol and her work, go to https://carolkaemmerer.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. She is also Executive Producer of an animated that inspires conversation and awareness of mental health. The film has an all-star cast which includes Michael J. Fox, Catherine O'Hara, Jeremy Renner, Kim Basinger, Martin Short, Eugene Levi, and many others. This non profit production launches in September - you can watch a short overview of the film here: https://youtu.be/hw7YwU0pjY0This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes.Her corporate clients have included all 3 levels of government, oil and gas sector, trade associations and companies (health, nursing, engineering, safety, and more), technology businesses, human resources, community partnership departments, educational institutions, police/fire and rescue, non profit organizations and everything in between. She has presented to more than 400,000 people worldwide. Her extensive background in the corporate, small business and non profit worlds, her past role as a contract negotiation specialist for government, and a business owner, she has an interesting perspective of being on all sides of the collaboration table. She has owned several businesses over the past 23 years.She has a Master's Degree in Conflict Management & Analysis is a bestselling author (of 5 books & featured in 6 others), and CSP™ Certified Speaking Professional. Charmaine has been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, and many others, as well as having appeared as a guest on numerous TV and Radio Programs. She is an Executive Producer of an animated film which will be released in late 2021.You will find more than 100 references from past clients and workshop attendees on Charmaine's LinkedIn Profile: https://www.linkedin.com/in/charmainehammondwww.charmainehammond.com https://twitter.com/hammondgroupbiz https://www.facebook.com/CharmaineHammondSpeaker/ Topics I Can Discuss:. If you want to discuss the Back Home Again Film, I will provide you with more information on the film and a set of great questions.

Thrive Amid UncertaintyHow to thrive amid uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you've really got a hot mess on your hands. So how do you keep your head up and continuously thrive amid uncertainty? Meridith Elliott Powell, author of https://www.amazon.com/Thrive-Strategies-Uncertainty-Competitive-Advantage-ebook/dp/B08XBN7SDN/ref=sr_1_1?crid=1M6QCDA7N3UBC&keywords=meridith+elliott+powell&qid=1637754768&qsid=132-4129588-0921720&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-1&sres=B08XBN7SDN%2CB0047T7G0M%2C1906403961%2C1946225150%2C1469961776%2C1628652721%2C1935733249%2C1935733311%2C1640953809%2CB01N8UARQI%2C1888970022%2C1941478816%2CB08K58STV7%2CB08JJTDGGG%2C813093048X (Thrive: Strategies to Turn Uncertainty into Competitive Advantage,) offers insights based on her research of the oldest, continuously running businesses on the planet. What You'll Discover About How to Thrive Amid Adversity (highlights & transcript):https://businessconfidentialradio.com/?p=154628&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) * Inspiration for Meridith's book Thrive [01:25] * 9-Step strategy necessary to thrive amid uncertainty [03:39] * How to focus on opportunities and thrive amid uncertainty [09:44] * Role of relentless vision to thrive amid uncertainty [10:57] * Researching the businesses who thrive amid uncertainty [15:33] * What today's businesses need to focus on the thrive amid uncertainty [19:32] * The role of luck in business [22:09] * And much MORE. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Meridith Elliott PowellVoted one of the Top 15 Business Growth Experts, Top Sales Experts by LinkedIn, and Top 41 Motivational Sales Speakers. Meridith has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of six books, including https://www.amazon.com/Best-Sales-Book-Ever-Leadership-ebook/dp/B07TDG29WQ/ref=sxts_entity_rec_bsx_s_def_r00_t_aufl?crid=1M6QCDA7N3UBC&cv_ct_cx=meridith+elliott+powell&keywords=meridith+elliott+powell&pd_rd_i=B07TDG29WQ&pd_rd_r=522d6ee1-cc83-4583-bb11-711d5704260c&pd_rd_w=AEwls&pd_rd_wg=8fwIE&pf_rd_p=7b65f550-ae72-40a7-86e4-c165711b4536&pf_rd_r=6C6RDTXNYXAP342YM4GE&qid=1637754768&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-4-ef9bfdb7-b507-43a0-b887-27e2a8414df0 (“Cut Through The Excuses – Send Sales Through The Roof” ), and her latest https://www.amazon.com/Thrive-Strategies-Uncertainty-Competitive-Advantage-ebook/dp/B08XBN7SDN/ref=sr_1_1?crid=1M6QCDA7N3UBC&keywords=meridith+elliott+powell&qid=1637752474&qsid=132-4129588-0921720&s=books&sprefix=meridith+el%2Caps%2C156&sr=1-1&sres=B08XBN7SDN%2CB0047T7G0M%2C1906403961%2C1946225150%2C1469961776%2C1628652721%2C1935733249%2C1935733311%2C1640953809%2CB01N8UARQI%2C1888970022%2C1941478816%2CB08K58STV7%2CB08JJTDGGG%2C813093048X (“Thrive: Strategies To Turn Uncertainty To Competitive Advantage.”) Meridith is regularly featured in publications such as Forbes, Fast Company, Inc., and Investment News, among others. High energy and highly interactive, Meridith's helps leaders and business owners learn the new rules of success today, and the strategies they need to build their business, engage their team, and leave their competition in the dust. Meridith is a Certified Speaker Professional, a designation held by less than twelve percent of professional speakers, as well as a Certified Virtual Presenter, having passed the rigorous certification standards to achieve this designation. In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business, retain top talent, and leap into

Contact info: Allison Shapira Founder/CEO of Global Public Speaking Website: www.allisonshapira.com LinkedIn: https://www.linkedin.com/in/allisonshapira/ Facebook: https://www.facebook.com/allisonshapira Twitter: @AllisonShapira Instagram: @AllisonShapira YouTube: https://www.youtube.com/user/AllisonShapira Allison's Book Speak with Impact: www.speakwithimpactbook.com Buy Allison's book on Amazon: http://bit.ly/speakwimpact   Bio:Allison Shapira is a former opera singer turned entrepreneur, keynote speaker, and expert in public speaking. She is the Founder/CEO of Global Public Speaking LLC, a communication training firm and certified woman-owned small business that helps people speak clearly, concisely, and confidently - both virtually and in person. Allison teaches public speaking at the Harvard Kennedy School and has spent nearly 20 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations around the world. Allison is a Certified Virtual Presenter and a Certified Speaking Professional (CSP). She holds a master's degree in public administration from the Harvard Kennedy School and is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership) which was a Washington Post best-seller. She was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. She lives in the Washington, DC area. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this final episode of Season 1, Arthi has a meaningful conversation with the inspiring Joyel Crawford about how we can not just move past burnout, but actually bounce forward from it.Joyel shares how 2020 was the year she was looking forward to, from a business and professional perspective, with a number of key projects lined up, until the pandemic hit, causing cancellations and clients business to dry up. This caused anxiety and fear but also opportunity, thanks to her network, which helped her to keep the business afloat. But, it was work that was based on desperation, not inspiration as she says. And her anxiety didn't cause her to question these new contracts enough, in terms of fit and purpose alignment to her. Burnout symptoms started to show, like migraines, eye strain and fatigue which she denied was happening to her, even though she had experienced these warning signs before.It manifested as lack of clarity and focus on the work. And this was the big mistake, says Joyel, and it was actually focusing on herself that was needed. It took an intervention by her husband for her to realise she needed to do just that – focus on her. Boundaries was key to begin the journey of recovery.Joyel has devised the RISE process and she shares that with all of us to implement, not just when burned out, but also as a healthy way to proactively beat stress and bounce forward.Take a listen to the podcast to find out more about this, talismans and so much more!About Joyel Crawford:Joyel is a Certified Professional Career Coach, Certified Virtual Presenter, and Leadership Development Consultant at Crawford Leadership Strategies. Prior to her consulting career, Joyel supported professionals within all functional groups for 18 years at Verizon Wireless in the areas of Employee Relations, EEO/AA, Staffing, Professional Mentoring and Learning & Development Training.She's facilitated leadership development courses and has been a keynote speaker and her career advice efatures regularly on  Forbes, Newsweek, The Wall Street Journal, and Huffington Post to name a few. Joyel also hosts a television show and podcast called “Career View Mirror'. She's the co-author of the Amazon Best Selling book “Speaking My Truth” presented by Cheryl Wood where she shares her personal story of “How To RISE from the Ashes of Burnout.” She has also recently authored her first book "Show Your Ask" which is also on the bestseller lists.If you enjoyed this episode, then do rate, write a review and share with others.Share too, your own insights from your journey based on themes from the episode - what has worked or hasn't for you. We can all learn from each other.#findyourprerna #prernaadvisory #bebold #bebrave #podcast #growth #entrepreneur #coaching  #executivecoaching #mindset #leadershipcoach #fear #purpose #mindset #friend #positivity #gratitude #burnout

Going OFF SCRIPT doesn't come naturally to most organizational leaders. We want to control the narrative, ensure ideal outcomes, script the conversations, manage the problems, predict the future, and win (negotiations, new business, market share, and more). But what if good leaders could become better leaders by doing the opposite — by letting go of the control, by going “off script” in their conversations and negotiations, by being present instead of rushing to the future, and by collaborating in authentic, empathetic ways? If your organization is like most, the old way of communicating and managing isn't working for you. Status quo is coming up short. It's time to master the art of business improvisation (“improv”)! Returning to the podcast is renowned speaker, bestselling business author, Accidental Accountant, leadership expert, and improv virtuoso Peter Margaritis to chat about his new book, Off Script: Mastering the Art of Business Improv. In what is his third book on effective workplace communication, Peter invites managers, directors, founders, vice presidents, and chief executives to redefine leadership and teamwork. And he teaches you the techniques he's taught employees at world-class brands like White Castle Systems, Cardinal Health, Target, Oklahoma State University, and Marriott. "Business improv is about letting go of your own agenda to listen intently — to be empathetic and open-minded in the present moment — so you can truly connect with colleagues and other stakeholders to generate optimal results." In business and in life, we tend to respond to others with “No, because ...” or “Yes, but ...” These dismissive and controlling tendencies lead to impasses, arguments, and ultimately failures. But when we learn to respond to others with “Yes, and ...” — acknowledging what we've heard and building upon it — we arrive more quickly at agreement and at breakthrough solutions for challenging problems. “Yes, and ...” is one of several improv techniques you'll learn from Peter Margaritis's Off Script! — a book that will help you build bridges, generate good ideas, adapt to any situation, nurture teams, and keep your anxiety at bay. Here's a sneak peek at what we cover: The importance of "preparation" in improv The case for "improv" in improving organizational cultures Practical advice based on real-life scenarios Making sure your virtual meetings and presentations don't suck Enjoyed this conversation with Peter? Want to learn more about business improv? Leave your thoughts and feedback in the comments section below! Make sure to follow Peter and I on LinkedIn for more. Subscribe: youtube.com/anncampea Listen: https://anchor.fm/theeverydaypm LINKS: https://petermargaritis.com/ - Learn about Peter! https://offscriptimprov.com/ - Buy the book! *** Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP - https://www.linkedin.com/in/anncampea/Worldwide Readiness Program Manager at Apple, Inc. Program/Project management professional with 10 years of experience in product development, physical retail launches, health care, and tech industries. Peter Margaritis, CSP, C.P.A. - https://www.linkedin.com/in/petermargaritis/Certified Virtual Presenter, Keynote Speaker, Improv Virtuoso, Author, Podcaster, Educator, and Humorist Peter is a licensed, non-practicing, CPA in Ohio. Peter has worked for companies such as Price Waterhouse, Victoria's Secret Catalogue (not as a model), and Ohio Dominican University. Peter has earned the highest credential of a Certified Speaking Professional (CSP) from the National Speakers Association. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/theeverydaypm/support

Lynne Franklin has spent most of her career showing executives how to connect with investors, the media, and their own employees. Along the way, she became a neuroscience nerd: translating how the brain works into practical, easy-to-use communication tools. She delivers these ideas with energy and fun. One example is her TEDx Talk: “How to Be a Mind Reader” which has gone viral, with about 4 million views. Lynne is a leadership communication consultant, coach and speaker. She is past president of the National Speakers Association Illinois Chapter and a Certified Virtual Presenter. Lynne wrote Getting Others To Do What You Want and is working on her next book—Leaders on Rapport: Secrets to Creating Successful Connections.  In this episode, Lynn talks about why you should never give your name to anybody in the first seven seconds of a conversation. Lynne gets into why confirmation bias can work against you, and she also gets into the rule of three, and how it allows you to create a bigger impact on your life and those around you. Check it out!  [00:01 – 06:46] Opening Segment I introduce our guest, Lynne Connect with Lynne through the links below Lynne's superpower: understanding how the brain work  The neuroscience behind meeting a new person  [06:47 – 20:34] Lynne and Her Experience with Self-Education How learning has changed for Lynne over the years Having confirmation bias Verifying new information Always be curious Different types of listening  Lynne's coaches and masterminds Giving actionable items Parallels between standard and self-education It's not an either/or thing  [20:35 - 32:38] What to Expect from Lynne  Key attribute to building success Importance of curiosity A success story when working with Lynne Exciting things in store for Lynne Actionable Items/Tips from Lynne The Rule of 3 Final words Tweetable Quotes: “By listening to somebody, it does not mean you agree, it means it's an effort to understand.” - Lynne Franklin  “Success is always being curious about the next thing that's out there.” -Lynne Franklin Connect with Lynne on https://www.linkedin.com/in/lynnefranklin/ (LinkedIn),  YouTube and check out her website at https://yourwordsmith.com/ (www.yourwordsmith.com)!  It's time to Stand Up, Show Up, and Level Up! Download The Success Finder on Apple and Google Play Store. You can connect with me, Brandon Straza, onhttps://www.linkedin.com/in/brandonstraza/ ( LinkedIn),https://www.instagram.com/brandonstraza/ ( Instagram), or send me an email athttps://my.captivate.fm/brandon@thesuccessfinder.com ( brandon@thesuccessfinder.com). I'd love to get in touch and talk more about personal development and how you can live past beyond your limits.

Amy C. Waninger is the Founder and CEO of Lead at Any Level. She works with organizations around the globe who want to build inclusive cultures and diverse leadership pipelines for a sustainable competitive advantage. She is the author of multiple books including "Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career." Amy earned her CPCU designation in 2016. She also holds associate designations from The Institutes in Management, Data and Analytics, Information Technology, Claims, and General Insurance, as well as the Certified Insurance Data Manager designation from IDMA. Amy is a Certified Diversity Professional (CDP), Certified Diversity Executive (CDE), and Gallup-Certified Strengths Coach. She is also a Professional Member of National Speakers Association, a Certified Virtual Presenter, and a Prosci Certified Change Practitioner. Her other credentials include two degrees from Indiana University and a "World's Best Mom" coffee mug. Highlights from the Show Amy is a Diversity, Equity and Inclusion trainer and consultant As her career progressed and she get deeper into DEI content, she kept feeling stuck on the idea of what she could do personally to have an impact This lead to her first book, Networking on Bias, which she published in 2018, which is all about how our own network is the best place for us to demonstrate our commitment to DEI The time is right for this focus with the way the landscape is shifting from the way things look 100 years ago The market also looks different, so when Amy talks to traditional players who haven't embraced DEI yet, she helps them to see how much more diverse the pool of consumers is, and how not serving them means your business isn't winning If 80% of insurance agents are white males, but only 40% of businesses are owned by white males, you have 80% of the distribution going after 40% of the market, and 60% of the market is left unserved Amy focuses her work on emerging and aspiring leaders since they're the future Amy leaves a card behind when doing talks that asks that you think about who's in the room, who's not in the room and whose voice am I not listening to Geography means less and less, if anything, especially as we all became more digital during lockdowns, so the effect of change is stronger now, including when we make changes on equity (and ESG more broadly) I asked about Diversity of Thought, which Amy challenged The term can be used in place of true diversity Amy raised the Rocket Rule, hitting an issue like the famous dance troupe where all of the dancers had to be within a tight range of height Does your company have an unspoken Rocket Rule? Do leaders come from similar backgrounds, have gone to a small set of schools, etc The more diversity we have in leadership, the more profitable the company will be, as data proves (not just in line roles or more junior ranks) When people come with different tools to do the job, we get the job done better and faster than if we all had the same backgrounds When looking at our networks, Amy often asks how many people are from outside the same industry as you, and people are always surprised at how concentrated their networks are within a single industry Great ideas come from chance encounters and serendipity Amy encourages people to listen to different podcasts, follow different people, read books by others that are different from what you normally get exposed to, etc Show up in spaces where those spaces aren't created for you so you hear totally new perspectives and get outside your comfort zone a bit You can get more of Amy's insights at her company's website, leadatanylevel.com, including her online courses and access to her training, consulting and speaking services This episode is brought to you by Medallia (Medallia.com), and the book series, "The Future of Insurance: From Disruption to Evolution" by Bryan Falchuk (future-of-insurance.com). Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of UPbeat Music, available to stream on Spotify, Apple Music, Amazon Music and Google Play. Just search for "UPbeat Music"

Diane H. Leonard, GPC, STSI | https://www.dhleonardconsulting.com/ (dhleonardconsulting.com) Diane is a Grant Professional Certified (GPC) and Approved Trainer of the Grant Professionals Association. Diane has recently become a Certified Virtual Presenter through https://www.espeakers.com/marketplace/speaker/profile/27305/diane-h-leonard-gpc-lst (espeakers). She is also a Scrum Trainer by Scrum Inc, Scrum Master by Scrum Inc, and Scrum Product Owner by Scrum Inc. credentialed by the Agile Education Program powered by Scrum Inc.™ Since 2006, Diane and her team have secured more than $86 million dollars in competitive grant awards for the clients of DH Leonard Consulting & Grant Writing Services. She is an active member of the Grant Professionals Association. She is a graduate of Cornell University in Ithaca, New York, with a Bachelor's of Science in Industrial and Labor Relations.  When not working with her team on grant applications for clients, Diane can be found in the 1000 Islands, out for a run, or drinking a strong cup of coffee. https://resources.foundant.com/education-webinars-for-grantseekers/being-an-agile-leader-in-your-nonprofit-regardless-of-your-title (Being an Agile Leader webinar ) https://resources.foundant.com/education-webinars-for-grantseekers/you-are-not-alone-burnout-is-real-relevant-and-recoverable (Webinar on preventing burnout) https://www.amazon.com/Happy-Healthy-Nonprofit-Strategies-without/dp/1119251117 (Healthy Happy Nonprofits book) https://info.foundant.com/2021-10-08AgileinNonprofitsSummit_RegistrationLP.html (Upcoming Agile Summit) Agile Blogs from DH Leonard Consulting & Grant Writing Services DH Leonard's Agile in Nonprofits website https://www.amazon.com/Scrum-audiobook/dp/B00NHZ6PPE/ref=sr_1_2?dchild=1&gclid=CjwKCAjw7rWKBhAtEiwAJ3CWLIPVTwqaFkLUPFSwYZZ5G7LbCSnw0uu781ESZGXxm3iykxAXaNwjcBoCC1cQAvD_BwE&hvadid=241618947090&hvdev=c&hvlocphy=9021324&hvnetw=g&hvqmt=e&hvrand=18386138660889644940&hvtargid=kwd-333795142695&hydadcr=22597_10356339&keywords=scrum+the+art+of+doing+twice+the+work&qid=1632499702&sr=8-2 (Scrum: The Art of Doing Twice the Work in Half the Time) Contact Info: Twitter: @innonprofits  Facebook: https://www.facebook.com/agileinnonprofits/ (Agile in Nonprofits) Diane'st email: diane@dhleonardconsulting.com  Want to see additional resources? https://resources.foundant.com/ (Visit resources.foundant.com) https://www.foundant.com/events/nonprofits/ (Register for a webinar) and your question might be heard in a future episode! Brought to you by Foundant Technologies.

Corporate magician, speaker, emcee, and more Show notes and links: https://www.markgraban.com/mistake104 My guest for Episode #104 of the My Favorite Mistake podcast is Fred Moore, who has been a professional speaker and entertainer for the past 25 years, including roles as a corporate magician, event emcee, and more. Fred has done over 6,000 performances and presentations in 30 countries. In today's episode, Fred shares his “favorite mistake” story about putting himself in a position where he was “replaceable” at work. We'll hear about how he was fired from the beginning of a 9-month performing contract. What did Fred learn from this, for his own benefit and to help others learn from his experience? We talk about that and other topics including: Mistakes that happen as a stage performer? Things that REALLY throw you off? “How can I use my enemies and failure?” Virtual engagements — Pivots, mistakes, lessons? Certified Virtual Presenter? How did you get into magic? Fred's key lessons: Be irreplaceable, not a commodity Nobody cares more about you than you Wallowing in misery isn't that productive Haven't failed if you learned something (videos) Find Fred on Social Media: Instagram LinkedIn Facebook YouTube --- Support this podcast: https://anchor.fm/favorite-mistake/support

"We have to make sure that people understand how to collaborate effectively and have the tools and resources to do it." Charmaine Hammond In order to enable the achievement of mutually agreed goals, people have to foster interactions that promote collegiality, trust and respect. This is especially crucial in the workplace where cooperation between colleagues is required to perform the shared responsibilities effectively. Our guest today, Charmaine Hammond has worked in environments characterized by conflicts and says that collaboration is key in ensuring conducive work environments. Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. Charmaine is a former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert and now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating processes to help collaborations and workplace/team relationships when they go sideways. As a former mediator, she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help rebuild resilience and recovery processes. Charmaine has a Master's Degree in Conflict Management & Analysis, is a bestselling author (of 5 books & featured in 6 others), and CSP™ Certified Speaking Professional. She has also been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, and many others and appeared as a guest on numerous TV and Radio Programs. She is Executive Producer of an animated film, Back Home Again, which will be released in fall 2021, features an all-star voice cast of many widely known celebrities. This movie (and movement) was designed to be a conversation starter about mental health and community. In today's episode, Charmaine will talk about her experiences dealing with conflict resolution at different organizational levels and contexts. She will also provide insights on the importance of fostering collaboration in team settings. Listen in! Social Media: https://www.facebook.com/CharmaineHammondSpeaker/ https://www.linkedin.com/in/charmainehammond https://twitter.com/hammondgroupbiz   https://www.instagram.com/charmaine_hammond After I left the jail system, I went back to school and became a mediator, and I was mediating conflicts in family, community and workplaces. [3:00] I fell in love with working for non-profit organizations, and then I ventured into working in mental health, where I worked in various capacities. [3:21] At one point, I even volunteered with my dog, a therapy dog, and we volunteered in a psychiatric hospital, and it was so powerful. [3:31] And all of these experiences led to what I do now, which is speaking, training and facilitating teams, groups, project committees, on how to collaborate better, work better together, remain resilient in changing times, and also how to resolve those tough issues that get in the way of success, conflict being one of them. [3:42] I get to work in these workplace environments and on projects where I get to tie in all of my skill sets and all of the things that, I believe, helped me shock other people's potential. [4:04] We also work with entrepreneurs, non-profits, and service clubs, to help them raise their dreams and fund their projects through collaboration. [4:22] One of the challenges that I had when I was preparing to leave the correctional system role as a correctional officer and move into a different career was that many of the ways we handled conflict don't work in other situations. [5:58] I went back to school and learned communication and conflict resolution. A lot of the training we had in corrections was related to crisis, not necessarily the negotiation part of working through a tough issue. [6:25] It taught me a lot about humility, being humble, the importance of respect, and how it can change everything when you show up at a tough time in someone's life. [6:43] All of these softer lessons led me to fall in love with a structured process to resolve conflict, which is why I went back to school to become a mediator. [6:54] My biggest learning was the power of listening to what is and is not being said. [7:14] So, when you hear people in conflict talking about what matters to them, what's driving their position, what their underlying interests are, the ability to resolve the issue is so much easier because you're getting to the core of what matters. [7:21] I realized that prior to that, I was always dealing with things on such a basic surface level, and you have to go deeper in conflict, and that is one of the reasons it is uncomfortable for both of us. [7:35] We need to look at resilience building, conflict resolution, communication and stress management, not as soft skills training but as essential skills. It is a softer approach to dealing with human issues, but they are essential skills. [9:25] Commercial Break. [10:43] These courageous dialogues don't happen because people don't know how to get the conversation going, so what happens is, it's avoided. [12:11] One of the things that I've learned is that as humans, we're typically pretty forgiving, where if you are providing feedback to someone and it doesn't land right, that is an opportunity to say I'm sorry and clarify your intentions. [12:35] I have learned that whatever these conversations are that require us to be courageous, it sets the stage for a much better conversation. [13:45] I feel like now more than ever, collaboration in the workplace is essential to help teams shock their potential. [16:19] Not everybody is naturally a collaborator. Many of us prefer to work independently or in a pair instead of a group. [16:57] In high performing teams, the ingredients that exist is a willingness to fix things in the moment but a willingness to disagree and realize that their perception is not the perception but simply a perception. [17:10] It is an opportunity actually to revisit communication and help people work better together and an opportunity to revisit trust. [17:49] We have to make sure that people understand how to collaborate effectively and have the tools and resources to do it. [18:03] Remember that proving somebody wrong doesn't make you right. Instead of trying to prove someone wrong, so you can be right, use that energy to bridge understanding and collaboration. [23:33] …..….…………….....… Thank you to our January sponsor!  KukuaBiz can provide dedicated and affordable talent from Kenya to help you grow and scale your business. Virtual employees are skilled in administrative functions, sales, podcast management, video editing, marketing, social media marketing, website design and management, and more. Learn more: https://www.kukuabiz.com  

Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes. Her corporate clients have included all 3 levels of government, oil and gas sector, trade associations and companies (health, nursing, engineering, safety, and more), technology businesses, human resources, community partnership departments, educational institutions, police/fire and rescue, non profit organizations and everything in between. She has presented to more than 400,000 people worldwide. Her extensive background in the corporate, small business and non profit worlds, her past role as a contract negotiation specialist for government, and a business owner, she has an interesting perspective of being on all sides of the collaboration table. She has owned several businesses over the past 23 years. She has a Master's Degree in Conflict Management & Analysis is a bestselling author (of 5 books & featured in 6 others), and CSP™ Certified Speaking Professional. Charmaine has been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, and many others, as well as having appeared as a guest on numerous TV and Radio Programs. She is a co-producer of an animated film which will be released in late 2020, features many widely known celebrities and this movie and movement was designed to help communities after disaster. Website: www.charmainehammond.com & http://www.backhomeagainmovie.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome to Episode 363 of the Yeukai Business Show. In this episode, Ted Janusz and Trevor discuss how to write and publish an eBook on Amazon for just $5 USD. So if you want to know how to Market your brand as a professional speaker or trainer , tune in now! In this episode, you'll discover: ·        How to write an eBook for $5. ·        How to title your eBook or book so that it could be a best seller. ·        How to be viewed as an "expert" by associations About Ted Ted Janusz is an expert in writing and publishing an eBook whose accomplishments include: ·        Ted Janusz is a genius and master speaker. ·        Author of SuperPower Marketing and Branding for Professional Speakers and Trainers ·        Ted Janusz is a Certified Speaking Professional and a Certified Virtual Presenter. ·        He has facilitated over 1,100 workshops (over 6,500 total hours) in 49 of the 50 United States (lone exception: Wyoming), across Canada from Halifax to Vancouver, and in Australia, Mexico and Puerto Rico. ·        Janusz's work has appeared on BusinessWeek.com, MSNBC.com, and has been invited to appear on the Fox News Channel. ·        He is a member of the National Speakers Association and earned his MBA in marketing from the University of Pittsburgh. More Information Learn more about how you can improve your results with write and publish an eBook with https://www.facebook.com/januspresentations   https://www.linkedin.com/in/tedjanusz/ www.januspresentations.com Thanks for Tuning In! Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below! If you enjoyed this episode on how to write and publish an eBook on Amazon for just $5 USD, please share it with your friends by using the social media buttons you see at the bottom of the post. Don't forget to subscribe to the show on iTunes to get automatic episode updates for our "Yeukai Business Show!" And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show and I make it a point to read every single one of the reviews we get. Please leave a review right now Thanks for listening!

Thom has spent 30 years as a catalyst for human connections and an advisor to executives. His understanding of the power of business relationships and a desire to see everyone uncover engaging opportunities has led him to join the team at Stanton Chase with an excitement to serve clients in recruiting key employees. His eclectic background working in several industries blends a deep understanding of the needs of both corporate and association teams.As a keynote speaker and professional master of ceremonies, Thom continues to engage audiences at in-person & hybrid events. He has obtained both the "Certified Speaking Professional" and "Certified Virtual Presenter" designations. His popular keynote programs, "The Secret Weapon: Connecting With People in a Gadget-Crazed World" or "Performance Driven: How To Overcome the Paradox of Potential", are engaging and funny. With over 15 years of experience creating memorable conference presentations, Thom get results.Connect with Thomhttps://www.linkedin.com/in/thomsingerConnect with Russhttps://russjohns.com/https://thepiratesyndicate.com/https://nextstepnext.com/https://www.linkedin.com/in/nextstepnext/Live Stream Link - https://www.youtube.com/watch?v=d-pE1fc3aF8Please don't forget to subscribe to our YouTube Channel - https://www.youtube.com/channel/UCTz6TElo52gMGBrikwfj07A

Sandra Long is a global LinkedIn expert, consultant, author, and speaker. She is a professional member of the National Speakers Association and received her Certified Virtual Presenter designation from espeakers. Her best-selling book is LinkedIn for Personal Branding, The Ultimate Guide.  Sandra presented the first-ever TEDx talk about LinkedIn in 2019. The 11-minute speech is called, "LinkedIn Community: A Super Power Hiding in Plain Sight," and is available on YouTube. Sandra and her company Post Road Consulting focus 100% on LinkedIn education and thought leadership. Their clients include sales teams, corporate C-Level executives, HR teams, universities, job seekers, and business owners.   In this episode… In this episode of An Unconventional Life, Sandra Long discusses with Dr. Russell Strickland why and how she chose LinkedIn as her expertise. She talks about her book LinkedIn for Personal Branding: The Ultimate Guide and also emphasizes the importance of maintaining a friendly and approachable online profile so you can build connections and help more people. The LinkedIn expert also shares some interesting tips in building a strategic network and her personal hobbies when she is not knee-deep in the professional platform. Even in the digital world, making a difference in people's lives is the greatest measure of success. Before you can begin to make a difference, you need to build yourself a great LinkedIn profile. Not sure how? Sandra Long, the LinkedIn Expert, has got you covered!

You need to: reach out to your borrowers, in tough times and in triumph. present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. connect with a prospective borrower and pull them in to your client base.   Many people find those situations challenging and uncomfortable. In this episode, Allison Shapira, will move you into your comfort zone when using the virtual format to have a challenging conversation.   Resources: YouTube: Allison Shapira Book: Speak with Impact: How to Command the Room and Influence Others Websites: www.allisonshapira.com www.globalpublicspeaking.com   About Allison Shapira: Allison Shapira is a former opera singer turned entrepreneur, keynote speaker, and expert in public speaking.  She is the Founder/CEO of Global Public Speaking LLC, a communication training firm and certified woman-owned small business that helps people speak clearly, concisely, and confidently - both virtually and in person. She teaches public speaking at the Harvard Kennedy School and has spent nearly 18 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations around the world.  She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit.  Allison is a Certified Virtual Presenter and a Certified Speaking Professional (CSP). She holds a master's degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership) which was a Washington Post best-seller. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. She lives in Washington, DC.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Welcome to episode 22 of The Everyday PM Podcast where I welcome Peter Margaritis, CSP, C.P.A. Peter is an improv virtuoso, consultant, coach, podcaster, and the author of Improv Is No Joke, Taking the Numb Out of Numbers, and his upcoming book, ‘Off Script: Mastering the Art of Business Improvisation.' Project Managers are improvisors when you really consider what we do for a living. Whether it's adjusting our script on the fly or building on top of new concepts that are introduced as part of our discussions with stakeholders, project managers have the ability to turn on our improv skills. Join Peter Margaritis, CSP, C.P.A. and I discuss improvisation and why this skill is critical to being successful as a project manager. A quick anecdote - Peter and I never met or had a conversation prior to the recording of this podcast, which was an experiment in how well we could improvise a conversation on this very topic. We go through some fun improv exercises that he learned as a professional improvisor and I hope you can takeaway something that can be utilized in your interactions both professionally and personally! I also encourage you to give Peter's podcast, Change Your Mindset a listen! Did you enjoy this interview with Peter Margaritis? Share your stories on times when you had to lean on your improvisation skills to get the job done. We would love to hear your thoughts in the comments section below! **** Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP Worldwide Readiness Program Manager, Apple, Inc. Program/Project management professional with 10 years of experience in product development, physical retail launches, and health care industries. Peter Margaritis, CSP, C.P.A. Certified Virtual Presenter, Keynote Speaker, Improv Virtuoso, Author, Podcaster, Educator, and Humorist Peter is a licensed, non-practicing, CPA in Ohio. Peter has worked for companies such as Price Waterhouse, Victoria's Secret Catalogue (not as a model), and Ohio Dominican University. Peter has earned the highest credential of a Certified Speaking Professional (CSP) from the National Speakers Association. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/theeverydaypm/support

As we get 'back to work', expectations for polish and impact in virtual meetings will go up. The casual, lowered expectations during the recession will be replaced by an assumption that you are back in a completely professional mode. You need to reach out to your borrowers, in tough times and in triumph. You need to present your ideas to your mentor lender, or the loan committee, in a way that accomplishes your goals and advances your career. You need to connect with a prospective borrower and pull them in to your client base. In this episode, Allison Shapira, will move you back into your most professional comfort zone when using the virtual format to make your point or make your case.   Resources: YouTube video: Five steps to prepare for virtual meetings and presentations Book: Speak with Impact: How to Command the Room and Influence Others Websites: www.allisonshapira.com www.globalpublicspeaking.com   About Allison Shapira: Allison Shapira is a former opera singer turned entrepreneur, keynote speaker, and expert in public speaking.  She is the Founder/CEO of Global Public Speaking LLC, a communication training firm and certified woman-owned small business that helps people speak clearly, concisely, and confidently - both virtually and in person. She teaches public speaking at the Harvard Kennedy School and has spent nearly 18 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations around the world.  She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit.  Allison is a Certified Virtual Presenter and a Certified Speaking Professional (CSP). She holds a master's degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership) which was a Washington Post best-seller. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. She lives in Washington, DC.    Find out more about Linda Keith at: www.LindaKeithCPA.com www.LendersOnlineTraining.com LinkedIn: https://www.linkedin.com/in/lindakeith/

Carol Kaemmerer is an internationally recognized personal branding expert, professional speaker and author of the award-winning book LinkedIn for the Savvy Executive, now available in its Second Edition. Prior to her focus on LinkedIn and personal branding, she was a marketing communications consultant for 20 years with a Fortune 500 medical device company. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Pairing her flair for communicating with her deep knowledge of the ever-changing LinkedIn platform, she optimizes her clients' ability to be found on this essential social medium to increase their visibility and influence, attract high-performing talent and steer their career. As a professional member of the National Speakers Association, Certified Virtual Presenter, and Advisor to the C-Suite Network, Carol is a popular speaker and corporate trainer. Learn more about your ad choices. Visit megaphone.fm/adchoices

TED JANUSZ, MBA, CSP, CVP helps associations who want their conference participants to develop strategic relationships, right from the start. One of the busiest speakers and trainers in America (facilitated 130 live and virtual events in 2020), Ted is a Certified Speaking Professional and Certified Virtual Presenter. Look at Ted's numbers: The next time you go to a sold-out NBA or NHL arena, look around. That is how many total people Ted has trained in his all-day seminars! • Over 1,100 in-person and virtual workshops facilitated • Over 6,500 time-tested hours of speaking and training experience • Has presented in 49 of the 50 United States (lone exception: Wyoming), across Canada from Halifax to Vancouver, and in Australia, Mexico, and Puerto Rico. • Over 300 companies trained, many requesting repeat engagements His works have been featured on Business Week.com and MSNBC.com and he has been invited to appear on the FOX News Channel. Ted earned his MBA in Marketing from the University of Pittsburgh. Reach Ted at: ted@januspresentations.com https://www.linkedin.com/in/tedjanusz/

Carol Kaemmerer is an internationally recognized personal branding expert, professional speaker and author of the award-winning book LinkedIn for the Savvy Executive, now available in its Second Edition. Prior to her focus on LinkedIn and personal branding, she was a marketing communications consultant for 20 years with a Fortune 500 medical device company. Since 2011, Carol has focused her communications expertise on helping C-suite executives and senior leaders use LinkedIn powerfully, creating positioning and messaging that reflects their business passion with authenticity. Pairing her flair for communicating with her deep knowledge of the ever-changing LinkedIn platform, she optimizes her clients' ability to be found on this essential social medium to increase their visibility and influence, attract high-performing talent and steer their career. As a professional member of the National Speakers Association and Certified Virtual Presenter, Carol is a popular speaker and corporate trainer. Learn more about your ad choices. Visit megaphone.fm/adchoices

Rachel Druckenmiller is on a mission to humanize the workplace by activating resilience, connection, engagement and hope in associations, leaders and teams. Through refreshing, interactive keynotes, workshops and trainings, Rachel energizes and engages audiences across a wide range of industries. She has delivered nearly 150 virtual learning experiences since March 2020 and has worked with dozens of organizations, including Citizens Bank, Sherwin-Williams, Junior Achievement, Women Lead Change, Bellin Health, SHRM, and the American Heart Association. With evidence-based insights, compelling and relatable stories, and practical takeaways, and captivating singing, Rachel equips attendees with actionable inspiration. The results of her work are renewed energy, elevated self-awareness, and enhanced trust, wellbeing, and connectedness. Recognized as the #1 Health Promotion Professional in the U.S. in 2015, a 40 Under 40 Game Changer in 2019, and one of The Daily Record's Leading Women of 2020, Rachel is a national thought leader in the field of wellbeing and employee engagement. Rachel has also been featured as a guest on over 50 podcasts. Rachel is one of the founding members of the international nonprofit, Global Women 4 Wellbeing (GW4W) and a Founding Member of the Baltimore Chapter of HackingHR. She holds a Master of Science Degree in Health Science and a Bachelor's Degree in Psychology and is a Health Coach and Thriving Workplace Culture Coach. Rachel is a Certified XCHANGE Facilitator and a Certified Virtual Presenter.

In this episode Niklas discusses :- What social media platforms should entrepreneurs be on? How many? Why? - How can social media be used to build and nurture relationships? - What type of content should they create? How frequently do they need to share updates? - How can busy entrepreneurs find time to do manage social media and content marketing? Any tips on how to approach this or any recommended tools?Niklas Myhr, PhD, CSP, known as The Social Media Professor, is an international TEDx and keynote speaker who teaches Social Media, Digital & Global Marketing at Chapman University. Dr. Myhr is Google's #1 ranked “Social Media Professor” and is currently serving on the Monaco Digital Advisory Council chaired by HSH Prince Albert II of Monaco. Niklas Myhr is also the author of the upcoming book "The Social Customer Journey."Dr. Myhr is a CSP® (Certified Speaking Professional™), the highest designation of the National Speakers Association. He is also a Certified Virtual Presenter who can make an impact at your event either virtually or in person. As a speaker, Niklas Myhr offers keynote presentations, talks, workshops, and executive education programs at conferences, businesses, public sector organizations, and universities. Dr. Myhr has spoken in Europe, in the United States, and in Asia.

Amy Waninger is the Founder & CEO of Lead At Any Level, a company that works with organizations that want to build inclusive cultures and diverse leadership pipelines. She is the author of several books, including Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career. As a leader, speaker, author, and consultant, Amy is passionate about helping others achieve their full potential at work. As a proud member of the LGBTQ+ community, Amy discusses the difficulties of coming out in the workplace and how to overcome the fears of expressing who you truly are as an individual.  Twitter: @leadatanylevelhttp://www.leadatanylevel.comLead At Any Level CEO Bio:Amy C. Waninger (pronouns: she/her/hers) works with organizations that want to build inclusive cultures and diverse leadership pipelines for a sustainable competitive advantage.  She also works with emerging and aspiring leaders who want to create opportunity for themselves and others.As a leader, speaker, author, and consultant, Amy is passionate about helping others achieve their full potential at work. She is committed to lifelong learning, and inspires others to expand their knowledge and skill sets. She holds Bachelor's degrees in Criminal Justice and Computer Science from Indiana University.Amy began her career as a software developer, later moving into business analysis, systems design, consulting, and management. She has worked at small software companies, multinational corporations, and many stops in between. Amy is a versatile manager; she has led cross-functional and global teams in both the technology and insurance industries.Having spent more than a decade in the insurance industry, Amy holds the Certified Insurance Data Manager (CIDM) designation and numerous designations from The Institutes, including their premier Chartered Property Casualty Underwriter (CPCU) designation. She is a member in good standing of the CPCU Society and recently served a three-year term on the Society's Diversity and Inclusion Committee. While working as a senior manager in a Fortune 100 Insurance Company, she served on the national leadership team for their LGBTQ+ Employee Resource Group and an enterprise-wide council to engage men as allies.Amy is a Certified Diversity Professional (CDP), a Certified Diversity Executive (CDE), and a Gallup-Certified Strengths Coach. She is also a Professional Member of National Speakers Association, a Certified Virtual Presenter, and a Prosci Certified Change Practitioner. Her other credentials include numerous peer-reviewed publications and a “World's Best Mom” coffee mug.She is the author of several books, including Network Beyond Bias: Making Diversity a Competitive Advantage for Your Career.Make sure to subscribe & review Lady Empire above for the opportunity to be featured!  

Have you been experiencing conflict within your team? Do you want to avoid unnecessary conflict? Do you want to turn that wasted time with conflict into productive time instead?   Conflict happens and it's normal, but not facing it and prolonging the problem is bad and should be avoided. The time wasted with conflict could be turned into productive time that could furthermore strengthen relationships and build a better and strong foundation for your business.   Charmaine Hammond works with organizations and teams who want to effectively resolve conflict, build resilient teams, and work better together. She is a Certified Professional Speaker, Certified Virtual Presenter, and her business Hammond International Inc. is WBE Canada Certified (Supplier Diversity).   In this episode, Charmaine talks about the cons of prolonging the conflict, and how you can face and fix unnecessary conflicts. She also shares some tips and tricks on how to approach conflict without assuming.     What you will learn from this episode:   ● Learn how to avoid unnecessary conflict within your team ● Know more on how to handle and face conflict before it becomes a bigger problem ● Discover why conflicts are a waste of time and progress     “We make so many assumptions in conflict, and the large majority of them are wrong. We assign meaning to what somebody's nonverbal really meant, and it's usually wrong, and we assign meaning to how we're reacting. “ - Charmaine Hammond     Valuable Free Resource: Charmaine's Teams Working Better Together Ebook! Visit: Working Better Together     Topics Covered:     01:20 - Challenge is the time conflict resolution takes up, specifically in an organization or in the workplace   02:28 - Taking too much time or waiting too long thus making it harder to come up with a solution, and involves more people: a common mistake business leaders face when it comes to answering conflict   04:04 - One free and actionable tip you can do to overcome and face conflict: After you've identified that issue, and you sort of commit to, "I need to deal with this effectively and soon", a great actionable tip is to practice.   07:11 - One valuable free resource to learn more about conflict resolution: Charmaine's Teams Working Better Together Ebook! Visit: Working Better Together   08:19 - Q: Why am I reacting this way? Why is what someone just said causing me frustration or defensiveness or drama or fear, whatever that emotion is? A: For us to ask ourselves that question in our head.     Key Takeaways:   “When you can deal with it quicker and effectively, of course, but quicker, it allows less opportunity for conflict to take on many different faces in the workplace so that leaders can actually spend their time leading, and not necessarily having to navigate through all the people issues.” - Charmaine Hammond   “If you can think about why am I reacting this way, pause, take a breath, and then clarify the assumption with the person by asking an open-ended question that starts with who, what, where, when, why, or how. What that does is it shifts the conversation from being, I'm gonna use the word 'positional' or where you feel like you have to be defending yourself to more of an exploration or an open conversation.” - Charmaine Hammond   Ways to Connect with Charmaine Hammond: ● Website: http://charmainehammond.com/    Ways to Connect with Sarah E. Brown: ● Website: https://www.sarahebrown.com ● Twitter: https://twitter.com/knowguides ● LinkedIn: https://www.linkedin.com/in/sarahebrownphd 

Charmaine loves helping people to increase their income. She has a passion for it and she loves it. Charmaine quotes "One of her passions is helping entrepreneurs grow their income, influence and impact with collaboration and sponsorship." ALL ABOUT CHARMAINE: Charmaine Hammond, CSP, has been in the business of changing lives and raising dreams for more than 25 years through teaching the principles of collaboration, partnership, and sponsorship. As a Certified Speaking Professional and best-selling author, and business owner for more than 20 years, Charmaine shares her unmatched speaking, sponsorship, and entrepreneurial experiences with business owners, nonprofits, authors, and speakers looking to expand the funding and reach of their projects. Charmaine is an expert in conflict resolution, collaboration, resilience and working better together. Bring the power of change to your next corporate event, training program or conference by booking Charmaine as a speaker (in person and online/virtual). You can contact Charmaine on her websites at www.charmainehammond.com or www.raiseadream.com or social media - Twitter: https://twitter.com/hammondgroupbiz LinkedIn:  http://www.linkedin.com/in/charmainehammond or raiseadream

Successful onboarding, training, and continued growth of employees requires engagement from both the employee and employer.When SMB experience turnover and potential talent is wasted, it can be heartbreaking for the business and the employee. Capable employees feel unsuccessful and frustrated employers feel like they have wasted time, in addition to money.More often than not, this is because both parties didn't know how to bring out the best in themselves. So, why not lean on someone whose mission is to bring out the best experience in hands-on learning for all parties involved?We are joined by Susan Fitzell, Certified Virtual Presenter with eSpeakers, Learning and Development Consultant with Susan Fitzell & Associates.Susan takes these concepts to a whole different level. She talks from a place of real understanding about learning. Imagine having a corporation where each individual knows exactly how they learn and can learn for themselves. We'd have a self-learning organization.Susan shares her message through stories that will make you laugh, and some that challenge you. She's very entertaining while you are being blown away by a whole new concept of the learning individual.Tune in for this pragmatic conversation at TalkRadio.nyc or watch the Facebook Livestream by clicking here.Show Notes‍Segment 1Steven introduces the show and talks about small and medium businesses as well as talks about the show. Steven introduces today's topic of discussion “Talent is a Terrible Thing to Waste,” in relations to the employee and the employer. Steven introduces his special guest - Susan Fitzell - and then gives the listeners background on her success; she is a certified virtual presenter and a learning and development consultant running her own business as well. Steven gives some fun insights about Susan, from kickboxing to her beliefs on learning.Segment 2Susan Dives right in by telling the audience about what she does; Susan helps companies retain top performers, she says that 60% of employees leave companies that are not paying attention to onboarding. Susan talks about how she goes to companies and bridges learning gaps between employees and the employer. Susan gives a few scenarios where her job is important, and talks about going back to school to learn is not the best option because there can be trauma involved. Susan tells us that as humans we have different ways of learning and have specific preferred ways of learning, she believes that it is important for her to teach managers the tools they need to help their employees to learn in different ways. Susan ends the segment by mentioning that since work is at home it is harder to teach and that's where she comes in to insert innovatives ways to make sure companies stay connected when it comes to learning.Segment 3The two dive into the various ways companies try to make sure participation is still a priority for employees when they are working from home - such as Zoom polls. According to Susan, they utilize breakout rooms and they should find ways to get employees involved, like friendly competition - or even have the employees freedom to talk to people in a smaller room, which is much more comfortable for the participants. Susan emphasizes that it should be taught in small chunks as it is normally hard to absorb information especially on a virtual platform. At the end of the day employees have to learn even if they struggle, it is Susan's job to help them find different opportunities to complete that learning objective - such as, pairing them with a study group or even have him shadow an employee.‍Segment 4In the final segment the two dive into together by discussing concepts of learning agility; they talk about how there is more than one way to learn, traditional learning routes are not the only way. Susan emphasizes that you believe in yourself and believe that you can learn as everyone is born to learn. Steve mentions that from his experience education to execute is a successful way to growth. Susan also gave an insight into her childhood and her father who loved learning - while he was self educated and he loved astronomy and its aspects. Steve then went on to discuss the favorite films and television shows. He then does his outro, and gives reference to the Entrepreneurial Web.

< 23:26 > This episode we're turning the mic around for a reverse interview with Nina Sunday by a member of the podcast crew, Maeve Bailey. TALKING POINTS What are common business writing mistakes? If you use too many words when you write, the recipient takes longer to read it; can be harder to decipher. Seeing a sea of words without white space or layout or bullets might create a ripple effect of the recipient putting the email aside to read later, slowing down the chain of communication. What are top complaints about email communication? -       old subject lines re-used for a new subject -       not taking time to add a courtesy salutation -       long sentences that are hard to follow; write one sentence, one idea -       red flag words that turn off the reader e.g. ‘unfortunately', ‘you should' -       unnecessary words making it too wordy The five sentences initiative - all email responses to be 5 sentences or less. Quick wins to eliminate needless words – avoid qualifiers. Pet peeve – unnecessary apostrophe in plurals e.g. video's, book's, etc. When to use apostrophe to show possession and in contractions. The contraction, ‘could've', pronounced as ‘could of'; subsequently leading to being spelled as ‘could of'. Eww! Add positive tone to emails to influence and build rapport, considering emails are words only with tone of voice, body language and facial expression absent. Redundancy is unnecessary repetition adding to wordiness e.g. ‘reason why', ‘close proximity'. How bullets or dot points aid comprehension and memory, and provide white space that is visually inviting to read. Techniques to avoid writer's block: -       plan a document with pen and paper away from your desk; get your brain into big picture mode. -       turn paper to landscape instead of portrait -       ask who, what, where, when, why, how? -       freewriting technique When to pick up the phone instead of emailing? -       the power to influence a yes response comes from picking up the phone.-       seek first to understand; don't start an email war -       any time you find yourself writing and rewriting a particular paragraph because it's hard to explain, it's time to pick up the phone. ABOUT NINA SUNDAY, CSP BA (Eng), Dip Ed (Eng), Graduate (Direction/Production Management) of Australian Film, TV and Radio School, Certified Speaking Professional, Certified Virtual Presenter, Cert IV Workplace Training and Assessment. Nina Sunday presents virtually and face-to-face on workplace culture, communication and productivity. She is host of the business podcast, ‘Manage Self, Lead Others' on the C-Suite Radio network. After working in education, performing arts, sales and television, Nina Sunday founded Australian training company, Brainpower Training, with a network of Facilitators delivering leadership development and communication skills training to government and private sectors. Nina's 2018 book, ‘Workplace Wisdom for 9 to thrive; 12 soft skills you need to accelerate your career' is available on Amazon, and is a selection of the US-based C-Suite Book Club's list of leading business books. Nina was a popular Chapter President of Professional Speakers Australia in 2020, 2013 and 2012. Want to learn clear, concise, effective business writing skills? Virtual online course starting soon. Go to https://www.brainpowertraining.com/virtual-business-writing Learn more about your ad choices. Visit megaphone.fm/adchoices

< 25:00 > TALKING POINTS Brand messaging for executives and their teams and increases their visibility and influence, which enhances their ability to steer the future. It's important to look like we're part of the business network. One of the good behaviours of an effective manager is to assist their team members, their supporters, with their career trajectory. Building blocks for your brand message and personal brand. It is important to share who we are, being authentically ourselves so people can find us and understand what we bring. The LinkedIn ‘About' section is absolutely powerful. Write it in first person to communicate your truth strongly. Share your principles and your passion.  ABOUT CAROL KAEMMERER Internationally recognized executive branding expert, professional speaker and author of the award-winning book LinkedIn for the Savvy Executive, Carol Kaemmerer creates powerful brand messaging for senior executives and their companies to increase their visibility, influence, and ability to steer their future.  The SECOND EDITION of Carol's award-winning book, LinkedIn for the Savvy Executive, updated with new content for people in #jobtransition, people #50plus and action steps to guide you to your best profile and use of the platform. Order on Amazon: https://amzn.to/2VZGyqy A member of National Speakers Association and a Certified Virtual Presenter, Carol is also an Advisor to the C-Suite Network.  Learn more about your ad choices. Visit megaphone.fm/adchoices

< 24:30 > TALKING POINTS Simple problems are straightforward. Complex problems are mechanical or technical. Wicked problems, you cannot solve provably; lots of possible solutions, messy. Biggest issue: we don't accept wicked problems are wicked. Surge capacity is the energy level needed to respond to a crisis. Surge capacity depletion - where do I find the energy to deal with the crisis after I've used it all going above and beyond in order to rise to the occasion? Design thinking involves focusing on what works. Focus on 20%, what are your key principles and your number on objective? This creates the 80% of the benefit you are getting The human-centered bit is the most important thing about design thinking; it is always around empathy. Instead of trying to control everything, see the energy, the power, the imagination, the innovation and all that comes from doing what's important well. Taking how people work naturally and their strengths and letting them fly with it allows people to give you more of themselves. Instead of focusing on the problem Focus on what you want to create. Sit in the mess for longer to see and feel how it works. People get nervous about right and wrong. Instead, reflect on the idea. Is it working? Isn't it? Is it adding value? Isn't it? See what's going on, get lots of information and do your research. Reflect upon it and start coming up with ideas. Then try stuff and navigate by doing. WORK CITED: Fox, Mo, 'Wicked Wisdom: Creative approaches to the problems that drive us crazy' Available from https://mofox.com/wicked-wisdom/ Mo Fox can be contacted at https://mofox.com/ About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 19:22 > TALKING POINTS Most of us want to be part of something that's meaningful and weighty and worthwhile. If you know what you stand for it's easier to know what you say yes to, what you say no to. KFC example when 80% of their stores in the UK ran out of chicken. KFC's purpose is about consistent customer experience. Even though some stores had stock, because they realized that it couldn't be a consistent customer experience which went against their core values, their purpose as a brand, they closed all their stores across the UK. If an organization is going to say, this is what we stand for, this is our purpose, or this is the DNA of the organization, everything has to support that. Toyota sales reps in dealerships get paid based on the customer satisfaction rating they get after the sale. How can put in place incentives that reinforce the purpose and values? If leaders don't care about the things they give lip service to breeds massive cynicism in the organization. It's a huge breach of trust. Managers can give a sense that what I do, my small part, translates to something that's bigger and more ambitious and meaningful. That's part of the key to keep people engaged and inspired by the purpose and the vision. How do you tell stories that model the behavior you want to see? Stories build culture, for example, the story of the customer service rep who went above and beyond. Bill Bernbach is famous for saying, “A principle isn't a principle until it costs you something.” What question can an organization ask itself in order to arrive at purpose? Why do we exist? Michael McQueen can be contacted at https://michaelmcqueen.net/ Michael's most recent book is The Case for Character: Why Trusted Brands are More Lucrative, Loved and Long-lasting'. Available from: https://michaelmcqueen.net/store/the-case-for-character About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 25:50 > Accor's HR Head is excited about the future. Sarah Derry, SVP of talent and culture at hotel group Accor, talks to Nina Sunday. TALKING POINTS Accor Group's 'Heartist' culture, empowering employees to be authentically themselves, to transform the customer experience. Heartist (heart + artist) 4 Key Principles: -      people crave belonging -      people want the ‘real deal' -      every person has a story -      people hate to be wrong. Heartist culture makes employees feel valued and welcome, to make customers have better journeys in the hotel.  Good customer service is about the meeting of two stories: the story of the customer, (the hotel guest), and the story of the team member. How often should a manager have one-on-one meetings with individual contributors vs. a group meeting? Accor Group's culture is taking time to get to know colleagues e.g. always start a meeting with some conversation around ‘How are you? How's the family?' etc. Heartist principles included in new hire onboarding. Heartist's approach to warmth and caring is deeply based on science e.g. Harvard's Prof. Amy Cuddy. Work Cited: Mitchell, Peter. ‘Why Accor's HR Head Is Excited about the Future.' Human Resources Director, 13 Oct. 2020. Retrieved from: https://www.hcamag.com/au/specialisation/leadership/why-accors-hr-head-is-excited-about-the-future/235974 ABOUT SARAH DERRY Sarah Derry joined the Accor Group in April 2017 as VP Talent and Culture Australia after working as Director of HR consulting firm, People REACHING Potential (PRP), and Regional Director of Human Resources for an international company responsible for the businesses in Australia, New Zealand and Pacific region. About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 22:26 > TALKING POINTS Google's Project Oxygen was an evidence-based approach focusing on changing manager behaviour by identifying the 8 good behaviours of a manager. More recently another 2 behaviours have been identified by Google, to make 10 good behaviours. ‘The Big Reset Playbook: What's Working Now' published August 2020, by Josh Bersin Academy describes the React – Respond – Return – Transform cycle. Build back better. Make it a better world, better for your employees, more productive, more customer-focused. It's a pathway to transformation. Presenteeism leads to people just doing the minimum. People in organisations won't want to be told when COVID is over to just come back to work. People want flexibility and have their needs listened to and met. The rise of trust and support; working from home has forced managers to trust and be supportive of their employees. The launch of Sanofi University in March was accompanied by a company-wide challenge to achieve one million hours of learning by June. Amid COVID, some organizations are tightening the purse strings and won't do any learning until they know for certain what's happening. They see learning as a cost. Are they the ones not to thrive when recovery happens? We need to learn new things. We need to try new approaches. We need to innovate. We need to reframe, and how you can do those things without learning? When a manager says, ‘Don't think, just do', that's a recipe for disaster. It's going to require an innovative, adaptive approach moving forward into the future. Organisations are reassembling themselves as they're going along. Some organisations have turned on a pinhead.  There is a difference between individuals in organisations learning and organisational learning.  Works Cited Paine, Nigel, 'Workplace Learning', Kogan Page, www.KoganPage.com, January 2020. Use code - FRIENDSOFNIGEL - for discount. 'Google's Project Oxygen: Do Managers Matter?' by David A. Garvin, Alison Berkley Wagonfeld, Liz Kind, Harvard Business Review, Harvard Business Review, April 2013. ‘The Big Reset Playbook: What's Working Now', Josh Bersin Academy, August 2020 https://joshbersin.com/2020/08/the-big-reset-playbook-whats-working-now/ ABOUT NIGEL PAINE: As former Head of BBC Television's Learning and Development operation, Nigel Paine's team developed a comprehensive leadership development program for over 6,000 staff, an award-winning intranet, and state of the art informal learning and knowledge sharing networks. With a Professorship from Napier University in Edinburgh, Nigel Paine is a Fellow of the Chartered Institute of Personnel and Development (CIPD), Learning and Performance Institute (LPI), the Royal Society of Arts (RSA) and a Masie Learning Fellow in the USA.  Speaking regularly at conferences around the world, Nigel teaches on a doctoral program at the University of Pennsylvania and for Chicago Booth Business School.  He presents a monthly TV program (Learning Now TV) and shares a weekly podcast (with Martin Couzins), 'From Scratch'. BOOK DISCOUNT COUPON CODE His most recent book, 'Workplace Learning', published January 2020, focuses on Learning Organisations and Learning Culture. Available from Kogan Page - www.koganpage.com - use code FRIENDSOFNIGEL for 20% discount and free postage and packing in the UK and USA. About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

What You'll Learn From This Episode: How to show up powerfully and have that platform presence Learn ‘listener-centered communication' Using Facebook as your own ‘green room' Related Links and Resources: The tool that I have for everybody today is an audio course called "Seven Deadly Mistakes Speakers Make and How to Avoid Them for Maximum Success." You can find that at www.diresta.com Summary: Diane DiResta, CSP, is Founder and CEO of DiResta Communications, Inc., a New York City consultancy serving business leaders who deliver high stakes presentations. Diane is Past President of the NYC chapter of National Speakers Association and former media trainer for the NBA and WNBA. She was featured on CNN, and quoted in the NY Times, Wall Street Journal, London Guardian, and Investors Business Daily and Bloomberg radio. She is a Certified Virtual Presenter. And her blog, Knockout Presentations, made the Top 50 Public Speaking blogs. She has unique ability to get to the core of the message and translate complexity into simplicity. Diane is also a licensed Speech Pathologist. Here are the highlights of this episode: 1:40 Diane's ideal Client: My ideal client is a thought leader or CEO who is out there promoting their brand but they're challenge by giving presentations. So, it could be a Founder who's pitching for funding, CEO giving a high-stakes presentation at a conference, or it could be a solopreneur who needs an elevator pitch. 2:04 Problem Diane helps solve: The principle problem is presence; how to show up powerfully and have that presence when they are on the platform. Whether it's in person or on an electronic platform. A lot of times, what happens is they're leaving money on the table because they're avoiding speaking or they're not doing it well. Speaking is one of the most cost-effective and powerful marketing strategies, but you need to know how to do it. 2:48 Typical symptoms that clients do before reaching out to Diane: The primary problem or feeling in their body is usually nervousness and anxiety but one of the symptoms that tells me they lack presence is that they don't engage the audience; they stand up there like a talking head memorizing their script and there's no connection, or they're reading their slides. That's one of the issues. Another issue is that they don't know how to connect on an eye level, so they haven't learned how to take the audience or a big group and make that a one-on-one experience. Those are some of the ways that I know people lack presence and the big killer is monotone. If you're dispassionate, then you do not have presence. 3:47 What are some of the common mistakes that folks make before finding Diane and her solution: The biggest mistake that most people make across the board is being speaker-centered; and that's all about 'me, myself, and I'. So, they talk about their topic as if that's the most important thing to the audience. Here's the truth - the audience doesn't care; they only care about their self-interest. I work with people to show them listener-centered communication which is a model that helps them dig-in into the audience needs, find a hook and then lead with that hook. And when you learn that process, you can give a knockout presentation literally in seven minutes and more often we do it in six. 4:39 Diane's Valuable Free Action (VFA): What you can open up on Facebook is your own green room, and that allows you to do Facebook live right into that room because it's private, nobody can see it. And so, that lowers the risk and you can store your videos there, so it's a great practice area. 5:15Diane's Valuable Free Resource (VFR): The tool that I have for everybody today is an audio course called "Seven Deadly Mistakes Speakers Make and How to Avoid Them for Maximum Success." You can find that at diresta.com. 5:49 A lot of people right now are thinking "I need to work on my presentation but I can't really hire a coach. What can I do?

< 20:12 > Effective leaders empower the people they lead. Too much 'telling' is autocratic and dictatorial, and doesn't serve those they lead. Being a good listener is a trait of an effective leader. When people feel heard, they feel empowered. Great leaders empower the capability of everyone around them. When things go well, they let others take the credit, yet when things go wrong, are willing to take responsibility. TALKING POINTS: ·      ATTITUDE X BEHAVIOUR = CONSEQUENCES Attitude drives behavior; consciously shift your attitude and drive different behaviors to produce more desirable consequences ·      Why are some people self-motivated, (others not)? ·      Can you learn to be more self-motivated? ·      We can't always control what happens to us, but we can choose our attitude towards it. ·      A.B.C. – Attitude shifts Behavior which produces Consequences ·      You can drive motivation by shifting your attitude ·      Gratitude is an attitude shift ·      The value of recognizing opportunities. (Many people miss opportunities.) ·      Purpose generates passion, and passion is motivating. ·      Get deeply in touch with why we do something – that's where motivation comes from. ·      If passion starts to wane, the 'why' is the thread keeping it together. ·      Entrepreneurs frequently say they failed really big. The key is to use failure as an opportunity to learn and drive more growth and opportunity ·      See, taste and smell the end goal. ·      It comes down to how you spend your time and who you spend your time with. ·      You don't have to be the first, you just need to be the most tenacious!  ·      The power of motivation; hacking a rockstar attitude. People feel most fulfilled when they contribute to something. Great leaders are the ones that nurture others to bring out the best in them. To retain great people in the workplace, make them feel great, make them feel valuable, make them feel like they contribute to something bigger than themselves. === Mark Schulman, a rockstar legend in the music world, tours as drummer for P!NK. When off from touring, Schulman is an international speaker on ‘Hacking the Rockstar Attitude', having previously toured with Destiny's Child, Billy Idol, Cher and Tina Turner. A strategic thinker, Mark Schulman speaks on the power of attitude to executives and CEOs from Fortune 500 companies such as IBM, American Express, Dell. He's currently immersed in writing his soon-to-be-published book, 'The Power of Attitude'. CONTACTS: Mark Schulman can be contacted through www.MarkSchulman.com About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 23:59 > When anyone we know - at work or in life - has an issue (big or small), most of us have not been trained how to be truly supportive. If we don't know precisely what it means to respond with empathy, we might inadvertently fall into offering advice (instead of empowering them to discover their own solution) or even closing down the conversation prematurely.  Dr Rich Allen reveals some of the communication dead-ends and how to avoid them: - reassurance - offering advice - spotlighting === Richard Allen, Ph.D., is a highly regarded educator and master trainer with more than 40 years' experience in training and education. Founder and President of Green Light Education, he is the author of many popular books in both fields, including: Humane Presentations, TrainSmart, and Green Light Classrooms. He has taken his dynamic – and sometimes highly unusual – teaching and presenting strategies all around the world. He can be contacted through https://www.greenlighteducation.net/ About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

What do you see in your Career View Mirror? Have you achieved your career objectives? If not, our guest today will inspire you to new heights, and remind you to “Raise Your Voice to Raise Your Value.” Joyel Crawford “grows leaders for a living.” As a Certified Professional Career Coach, Certified Virtual Presenter and Leadership Development Consultant at her own practice-Crawford Leadership Strategies, Joyel helps others expertly navigate every step of their career. Her expert advice has been featured in Forbes, Essence, Huffington Post, The Muse, Girlboss, Thrive Global, The Chicago Tribune, Philadelphia Magazine, Capitol Standard, TES, Korn Ferry Advance and Next Avenue. In today's episode we talk about getting where you need to go, getting your company to invest in your, and “Enoughness.” Listen in! Follow more Website: https://www.clsnext.com LinkedIn: https://www.linkedin.com/in/joyelcrawford Twitter: https://twitter.com/clsnextcoach Facebook: https://www.facebook.com/CrawfordLeadershipStrategiesLLC

Conflict in the workplace often leads to intense stress, affecting productivity, focus and mental health.  On this episode of the Workplace Communication Podcast, we're talking with Charmaine Hammond, Expert in Conflict Management and Resilience to learn how to support your team through conflict and difficult conversations. Leadership tips you won't want to miss: From correctional officer to expert in conflict management and resilience When assumptions and emotions get in the way Operationalizing policies and procedures around conflict Setting up courtesies for respectful discussions Ensuring a common understanding of agreements Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues that get in the way of success and profitability. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes.   If you are looking to create a healthy, communicative team then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.  Links: Website: www.charmainehammond.com Twitter: https://twitter.com/hammondgroupbiz    LinkedIn: https://www.linkedin.com/in/charmainehammond/  Facebook: https://www.facebook.com/CharmaineHammondSpeaker/ Lindsay's contact information: To book a discovery call: https://calendly.com/lindsaylapaquette/discovery-call E-mail: lindsay@collaborative-solutions.ca Website: https://lindsaylapaquette.com/ LinkedIn: https://www.linkedin.com/in/lindsaylapaquette/ Previous podcast episodes:  https://lindsaylapaquette.com/podcast

Are you ready to rock your presentation every time? In this podcast interview with Roquita Johnson, Certified World Class Speaking Coach and Certified Virtual Presenter, she will discuss how to hone your skills in public speaking to the point where you can start speaking competitively! https://www.eventbrite.com/e/2020-couch-to-podium-conference-tickets-114993189726

< 22:38 > In these uncertain times, our colleagues might need extra support. Our intentions might be good, yet sometimes managers fail to spot that people are asking for help – and the moment passes. In this episode, Nina Sunday interviews Australian Leadership expert, Cecille Heath, (Sydney) who offers ways to help a leader avoid falling into the trap of being emotionally 'blind'. She refers to the Skill / Will matrix - high vs. low will and high vs. low skill. Learn how to recognise when you need to have a deeper conversation and understand how to have more emotionally intelligent, compassionate and helpful interactions with those you are trying to support.  === CECILLE HEATH B. App Sc (Computing), Grad. Dip. Corporate and Applied Finance (Securities Institute), Cert IV (TAE) Training and Assessment. Former Principal of global consultancy, Rogen International, Cecille managed a team of trainers specializing in driving better business performance through persuasive communication skills and strategies. Cecille has delivered training and strategy sessions to a long list of top 500 clients. Accreditations include The Predictive Index, Strength Deployment Inventory, NLP (Neuro-Linguistic Programming) Louis Allen Worldwide Management System and Conflict Resolution (current). About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

Handling Difficult People: Dealing with People You Can't Stand Information about Kit Welchlin: Grew up on a hog and dairy farm in southern Minnesota and began public speaking at the age of 9 in a 4-H public speaking contest. At age 21 he purchased his first manufacturing company and by age 26 served as C.E.O. and Chairman of the Board of 3 manufacturing companies in 3 states. Has a Bachelor of Science Degree in Speech Communication, Business Administration and Political Science. Received a Masters Degree in Speech Communication and Business Administration. In 1991, Kit started Welchlin Communication Strategies and Seminars On Stress, providing speeches and seminars, to private and public organizations. Kit taught part-time for 26 years for the Minnesota State Colleges and Universities, where he received the Teaching Excellence Award and had been repeatedly nominated as Outstanding Faculty. He is a Professional Member of the National Speakers Association and has earned the Certified Speaking Professional designation. In 2014, Kit was inducted into the Minnesota Speakers Association Hall of Fame. Recently Kit earned the Certified Virtual Presenter designation from eSpeakers. He has delivered more than 3,500 speeches and seminars to more than 500,000 people over the past 29 years. It is estimated the 20 -21% of our population can be classified as difficult people.  No matter where you go there will be at least one to deal with. Difficult people look for your buttons.  They don't push your buttons; they punch them! Conflict Resolution and Negotiation skills dictate your level of professionalism.  Acquiring conflict resolution and negotiation skills strengthen your confidence and increase the likelihood that you will walk away from the bargaining session with satisfying outcomes. Learn: the techniques to gain cooperation the different types of difficult people the five stages in controlling your emotions and responding appropriately how to differentiate yourself from everyone else   Learn more about your ad choices. Visit megaphone.fm/adchoices

< 29:01 > David McIvor Ph.D., author of 'Working From Home Safety Handbook', published 2018 explores traps and pitfalls associated with working from home and offers suggestions on how to avoid them. Talking points include: - Ergonomics of the home office - Safety and Security of the home workplace - Setting boundaries: claiming ‘My Space' and ‘My Time' - Psychological safety and avoiding psychosocial hazards - Accepting the new normal, adapting and appreciating the benefits.  DR DAVID MCIVOR Ph.D. is an Australian workplace health and safety consultant and trainer with over 30 years' experience. A Chartered OHS Professional with the Australian Institute of Health and Safety, David is a Member of the Ergonomics Society of Australia, a Professional Member of Professional Speakers Australia and an Inaugural Fellow of the Australian Institute of Company Directors. Link to the free checklists: https://worksafety.safechkout.net/wfh-downloads To get a copy of Dr. McIvor's book: http://www.worksafetyathome.com.au/ Video version can be viewed here: https://www.brainpowertraining.com/q-a-11-david-mcivor-1 About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 28:33 > Based on the findings of a recent Gallup global meta-analysis of 62,965 business units and teams and published in the organizational science journal, Human Performance, May 2020, Nina Sunday interviews Australian Leadership expert, Kirk Fisher. This global study identifies five attributes that differentiate resilient business unit cultures from others: 1. Clear expectations. 2. Right materials and equipment. 3. Opportunities for employees to do what they do best.  4. Connection to the mission or purpose of the organization. 5. Coworkers committed to quality work.  Talking points include: COVID as an opportunity to reinvent what we do and how we do it Communication, connection, feedback. If you've been doing it a little bit; now you need to do it a lot! Importance of one-on-one meetings (conversations). Meetings – don't mix remote and in-person attendees. If one is remote, make everyone remote. How does a manager develop their EQ? What is the silver lining in COVID? Where do you find hope? WORK CITED: 'Is Your Culture Resilient Enough to Survive Coronavirus'. https://www.gallup.com/workplace/311270/culture-resilient-enough-survive-coronavirus.aspx  Video version can be viewed here: https://www.brainpowertraining.com/Q&A-9-mistakes-managing-remotely About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 28:22 > Research published 30 June 2020 by the Adecco Group, 'Resetting Normal: Defining the new era of work', captures input from 8,000 office-based workers in eight countries. Five trends are emerging.  In this episode, I interview highly commended former Royal Australian Air Force Leadership expert, Mark Jones, about these 5 changes to workplace culture: 1. The future of work will be flexible. A hybrid model of a perfect mix of remote and office work will be the norm. 2. Tracking results, not number of hours, as the new way to measure productivity. 3. High-EQ leadership is the new best practice, but leaders need to lift their game in that area. Workers want leaders to display more empathy and support for their mental wellbeing during worklife after the pandemic. Managers will need help knowing these new norms and behaviours. 4. Increased appetite for upskilling in digital skills as well as soft skills and how to manage remote working. 5. Workers surveyed feel it's up to employers to understand there's a shift, and be proactive to drive these changes (not rely on workers to ask for it). MARK JONES, Dip. Assessment and Workplace Training, RAAF Leadership training, NLP Practitioner, former Leadership trainer with the Royal Australian Air Force, is a dynamic Leadership Facilitator (Brisbane) with over 19 years' experience in learning and development.  Formerly a Senior Facilitator in Airmen Leadership for the Royal Australian Air Force (RAAF), the Commander of RAAF Training awarded Mark a commendation for excellence in Leadership training.  He can be reached through Brainpower Training Pty Ltd and info@brainpowertraining.com.au Video version available here: https://www.brainpowertraining.com/Q&A-8-resetting-normal-defining-the-new-era-of-work About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 28:33 > Nina Sunday interviews Brainpower Training Selling Skills expert, Matt Featherstone. Talking points include: - What sellers need to know to influence millennial B2B decision-makers - When making a buying decision, millennials prefer to self-educate - Why it's crucial for a seller to avoid the 'telling' trap - How millennials are influenced and who do they take advice from? - How to 'nudge' a millennial to know what they don't know Matt Featherstone BA (Psych), Cert. Adv. Facilitation Adult Lrning, Cert IV Training and Assessment is an experienced Facilitator in Sales, Key Account Management and Winning Tenders and Bids. After nine years IBM, Matt was promoted to Senior Manager, Product Strategy. During five years at Telstra Business Services Group (Corporate) he became National General Manager. Subsequently, he joined another telco, Macquarie Telecom, then other tech startups. If you'd like Matt Featherstone to work with your people for either virtual online or face-to-face (Sydney) sales training, he can be contacted through Brainpower Training Pty Ltd or info@brainpowertraining.com.au . Video version can be viewed here: https://www.brainpowertraining.com/Q&A-7-Millennial-Decision-Makers About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 20:48 > Nina Sunday interviews Australian Strategic Planning Facilitator, Cecille Heath.  Recently a client from a large government organisation contacted Nina Sunday for a facilitated session with their IT team to co-create their own Vision and Mission statement, as distinct from the big organisation goal, and one they can identify with and commit to. That got her wondering, do more teams need to do this? She asked Sydney-based Facilitator, Cecille Heath. Leading mission and vision sessions with teams is what Cecille does, both as face-to-face and live virtual sessions. This episode explores: - What is the difference between a Vision and a Mission? - Why should a team have its own Vision/Mission statement and how does it help them? - Are some Vision / Mission statements trite and uninspiring? CECILLE HEATH B. App Sc (Computing), Grad. Dip. Corporate and Applied Finance (Securities Institute), Cert IV (TAE) Training and Assessment. Former Principal of global consultancy, Rogen International, Cecille managed a team of trainers specializing in driving better business performance through persuasive communication skills and strategies. Cecille has delivered training and strategy sessions to a long list of top 500 clients. Accreditations include The Predictive Index, Strength Deployment Inventory, NLP (Neuro-Linguistic Programming) Louis Allen Worldwide Management System and Conflict Resolution (current). Video version available here: https://www.brainpowertraining.com/q-a-6-cecille-heath About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

Nina Sunday interviews Australian Change expert, John Prentice. With people working from home amid COVID means that employees may re-assess what they really want out of their work life. To retain top talent, Leaders need to authentically connect with their people, especially if they're working from home (WFH). At the same time, when people return to the office, be prepared for conversations about what their people have been reflecting on during their WFH time, including their career trajectory. JOHN PRENTICE, B Ec, Cert Prof Devt (Wharton) has over 20 years' experience in change and people development. He's accredited to lead Prosci® Certification and is an accredited ExperiencePoint® facilitator, leading virtual, gamified business simulations for change management and innovation. He can be contacted through Brainpower Training Pty Ltd and info@brainpowertraining.com.au Video version available here: https://www.brainpowertraining.com/Q&A-5-ADKAR-Awareness About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 27:21 > Nina Sunday interviews Australian Leadership expert, Kirk Fisher (Melbourne) about how leaders find their way when fresh strategy is needed. It is easy for a leadership team to be overwhelmed by the choices they need to make in a business world turned upside down.  Kirk Fisher's approach:  — Use observation, to develop perspectives about what is really going on. — Use the right level of planning for the complexity of that situation. — Effectively test and feed back into the system. KIRK FISHER MA (Human Development), B Music, Dip Business, Dip Business HR held senior leadership positions - Principal Director of Learning and Development at Workplace Training Advisory of Australia and Director and Head of School at National Excellence in Schools Leadership Institute. Kirk is skilled in Adaptive Leadership and successfully trained as an Advanced Facilitator with the Groupwork Institute of Australia. He also authored and presented papers on Leadership, Education and Mindfulness and worked in Cultural Change, Communication and Leadership for government and corporate clients. Accredited in Human Synergistics LSI and OSI, and IECL Level 1 and 2 Executive Coaching, he can be contacted through Brainpower Training Pty Ltd or info@brainpowertraining.com.au Video version can be viewed here: https://www.brainpowertraining.com/Q&A-3-Strategic-Planning About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices

< 22:48 > The new remote working reality requires a flexible approach. Find out how to empower your team to confidently problem-solve and make competent and intelligent decisions.  Nina Sunday interviews Mark Jones, former Leadership trainer with the Royal Australian Air Force and expert on leading people. === MARK JONES, former Leadership trainer with the Royal Australian Air Force, is a dynamic Leadership Facilitator (Brisbane) with over 19 years' experience in learning and development.  Formerly a Senior Facilitator in Airmen Leadership for the Royal Australian Air Force (RAAF), the Commander of RAAF Training awarded Mark a commendation for excellence in Leadership training.  He can be contacted through info@brainpowertraining.com.au Video version can be viewed here: https://www.brainpowertraining.com/Q&A1-empower-your-team About Nina Sunday CSP In the Manage Self, Lead Others podcast, Nina Sunday speaks with key experts from across the globe who share their insights in self-leadership and leading others, highlighting emerging trends since COVID. A Certified Virtual Presenter, Nina Sunday present virtually internationally on workplace culture, productivity and communication. Her book, ‘Workplace Wisdom for 9 to thrive; proven tactics and hacks to get ahead in today's workplace' is a selection of the C-Suite Book Club.  For more information visit https://ninasunday.com or follow Nina Sunday on LinkedIn, Twitter or Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices