Podcasts about innovation lead

For the first time ever, we recorded a podcast live from Engage – IAB UK's flagship event. Stationed in the bar area at Soho Place, the IAB's Charlotte Robinson caught up with speakers fresh off stage and chatted to delegates about their standout moments.With this year's theme centred on how content connects, you'll hear from a brilliant mix of voices, including The Times and Sunday Times' Manveen Rana, Spotify's Jenny Haggard and TikTok's Callum Smith, as they reflect on connecting with their audiences, driving creativity and making culturally relevant content.Whether you joined us on the day or are catching up after the fact, this special episode is your bite-sized guide to the biggest themes and takeaways from Engage 2025. For more, head to https://www.iabuk.com/events-training/engage-2025Podcast guests:Manveen Rana, Journalist & host of The Story podcast from The Times & Sunday TimesCallum Smith, Head of Marketing Solutions, TikTokAlex Partridge, podcaster & content creatorJenny Haggard, Global Thought Leadership Lead, SpotifyRob Biagioni, Managing Director, Time OutOllie Presswell, Innovation Lead, Wanderlab by TripadvisorMolly Griffin, The Goat AgencyIsvana Da Silva, ImmediateMaddie Torbati, Mindshare Hosted on Acast. See acast.com/privacy for more information.

“ ​ I had a manager who taught me the notion of survey leadership — to be someone who genuinely wants to help — not only solve a problem, but someone who wants you to grow.”Bob is the Media Innovation lead for Media Lab, the internal media team for Google marketing — responsible for ideating new media innovations, developing and scaling them across all of Google marketing.  Prior to Google, Bob was an early veteran of digital marketing. He spent 3 years at Kellogg's as Director of Digital and Social strategy for North America, leading the digital marketing and social media practice. Bob got his career start at P&G, in roles responsible for the global digital strategy across the Home Care, Feminine Care and Oral Care. Bob studied at the University of Cincinnati, and lives in San Francisco with his wife, who he also happened to meet at P&G. Beyond stories and perspectives from some of the earliest days of digital marketing and making sense of AI's impact on our future, you'll enjoy this candid conversation on how servant leadership has become a core pillar of Bob's approach to management and work.This episode is hosted by P&G Alum Sudha Ranganathan, who's spent over 19 years in diverse Marketing leadership roles at companies like P&G, PayPal, and LinkedIn where she's honed her passion for customer-centric marketing and talent development.

In this mini edition of Waterfall, Cath is joined by Craig Foster, the CEO of Ondotech, and Sasha Baigent, Innovation Lead at Southern Water, to discuss Leakbot, an exciting new technology designed to combat leaks in both residential and commercial properties. The full length edition of this episode was originally released on 24/11/2023.

In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.We explore how one of the UK's biggest banks is building AI-driven customer journeys that are smarter, faster, and more efficient. From traditional NLU-based bots to cutting-edge Retrieval Augmented Generation (RAG) pipelines, Mark shares how Cora Plus achieves up to 99% accuracy and drastically reduces handoffs to human agents.Mark takes us inside NatWest's pilot process - from narrowing 500 web pages down to a curated 120-item knowledge base to running internal tests, red-teaming for hallucinations, and prioritising customer consent and governance at every step. We also discover how NatWest's summarisation tool transforms the agent experience by reducing transcript review time and saving over 50,000 minutes weekly in both agent and customer wait time. With 1.2 million conversations a month and counting, this is a masterclass in scaling AI responsibly within a highly regulated industry.Subscribe to VUX World.Subscribe to The AI Ultimatum Substack. Hosted on Acast. See acast.com/privacy for more information.

Ray White speaks to Dr Jessica Ronaasen, Advocacy & Innovation Lead at The Do More Foundation and member of the Real Reform for ECD Steering Committee, exploring the state of early childhood education in South Africa, the challenges, progress and continued efforts in improving it. See omnystudio.com/listener for privacy information.

In this episode of Rethink Energy Talks, we're joined by Joe Dutton, Axis Capital's Innovation Lead, to discuss the role of insurance in the renewable energy sector, beginning with offshore wind and Chinese imports, then expanding to a sweeping discussion of the energy transition as a whole.

UC Today's Susie Harrison hosts Jeff Catz, Innovation Lead at Enreach.In this session, we cover:Why a mobile first approach is critical to the modern enterpriseHow the Enreach mobile app MOBiiS 2.0 is delivering new AI-powered features and benefitsThe adoption of the white-label app versionEnreach's vision for the mobile app

Claire chatted to Jonathan Walker from Innovate UK about translating robotics research into the commercial sector. Jonathan Walker is the Innovation Lead for Robotics and Sensors at Innovate UK. He is working with government, universities, businesses and cross-sector teams to accelerate the development and uptake of robotics in the UK. Areas of particular interest are the built environment, circular economy, and helping people live independently for longer. Jonathan wants to support these themes through cluster development, funded collaborative R&D, skills programs from school outreach, apprenticeships and T-levels to CDTs, business support and leveraging private investment. Join the Robot Talk community on Patreon: https://www.patreon.com/ClaireAsher

In this episode, Jelena Joffe Weil, Worldwide Venture Innovation Lead at AWS, discusses the importance of curiosity and creativity in driving innovation, the challenges of establishing a venture innovation program, and the role of failure as a learning opportunity. They share insights on managing stakeholders and complex challenges, using real-world examples. Key Takeaways:How to navigate starting a corporate venture 0-to-1The need for respectful persistence in execution and strategy What the role of leadership is in fostering innovationThe importance of staying present and engaged in both work and familyLearn more:Zoia Kozakov (Host): http://www.linkedin.com/in/zoiaJelena Joffe Weil (Guest): https://www.linkedin.com/in/jelena-joffe-weil-8456242a/Women in Innovation: http://www.womenininnovation.co Hosted on Acast. See acast.com/privacy for more information.

AIR's Nick Cook discusses the “Financial Regulators' Odyssey” — the journey that lies ahead for virtually every financial regulatory body in the world, in catching up their own technology and cultures to the age of digitized data and AI.

The 2nd edition of the Transforming African MedTech Conference took place from 28 – 30 August 2024 in Nairobi, Kenya. At the sidelines of the conference, I spoke with several delegates who shared their highlights. They include: Winnie Kibiru, MedTech Lead, Villgro Africa. She is one of the brains behind the conference and she talked about the event's vision and goals. Vivian Arinaitwe, CEO and co-founder, Che Innovations. Her innovation, the Neonest, was one of several amazing medtech devices on exhibition. Hellen Gitonga, Regulatory Affairs Specialist for Africa at Philips Health Systems. She spoke about her experiences as a judge during the pitch competition for startups. Sewu-Steve Tawia, Co-founder and Managing Partner, Jaza Rift Ventures. They are one of the conference's conveners and are a major investor in Africa's medtech sector. Eddine Sarroukh, Innovation Lead at Phillips Foundation. He moderated a powerful panel discussion on addressing barriers to medtech innovation in Africa. Prof Ndirangu Kioni, former Vice Chancellor, Dedan Kimathi University of Technology. He spoke about academia's catalytic role in medtech innovation. Kimani Chege, a freelance journalist who gave the media's perspective of the event. Rob Beyer, Co-founder and Executive Chair, Villgro Africa. He wrapped up the episode by addressing the ‘so what' and ‘what next' of the conference. For more information about the Transforming African Medtech Conference, visit: https://www.africanmedtech.com/ MedxTek Africa is produced and hosted by ⁠⁠⁠⁠⁠Dr. Sam Oti⁠⁠⁠⁠⁠, and co-edited by ⁠⁠⁠⁠⁠Veronica Ojiambo⁠⁠⁠⁠⁠. If you have any thoughts on this episode, or recommendations of African health innovators that you'd like us to host on the show, please reach out directly by email: sam.oti@alumni.harvard.edu or find us on Twitter or LinkedIn. Please note that the MedxTek Africa Podcast is distinct from Dr. Oti's role as a Senior Program Specialist at Canada's International Development Research Centre. The information provided in this podcast is not medical advice, nor should it be construed or applied as a replacement for medical advice. The MedxTek Africa Podcast, its production team, guests and partners assume no liability for the application of the podcast's content.

How do you future proof yourself in a world of technology that is rapidly changing? Iliana Oris Valiente is an accomplished corporate executive, innovation and emerging tech pioneer, startup investor, respected board member, published author, and sought-after global public speaker. With a clear vision and unwavering determination, she is a thought leader on a mission to build a future humans want to live in. Iliana is currently the Managing Director and Innovation Lead at Accenture Canada. Iliana is widely recognized for her trailblazing contributions to the blockchain industry, having advised corporations, government leaders, regulators, and startups as a translator between the web2 and web3 worlds. Her expertise and perspective have expanded, now encompassing overall technology and societal trends, particularly emphasizing the future of work, life, and human-centred approaches. As a published author and frequent speaker at global conferences, Iliana has been featured in various media outlets, including television, radio, and print. Additionally, she's an active board member at Sunnybrook Hospital, CPA Ontario, and DIACC and mentors startups through incubators such as CDL. Through Iliana's unique life experiences and contributions, she has developed an ability to see the bigger picture and drive toward meaningful outcomes. We talked to Iliana about her digital twin, the future of work and what it's like to be a sequoia tree or an air plant.

Dr John Radnor works in Wales at Cardiff Metropolitan University where he is a Lecturer in Strength and Conditioning, the Programme Lead for their Masters in Youth Athletic Development, and the Research and Innovation Lead for their Youth Physical Development Centre. In 2023, John was awarded the Youth Strength and Conditioning Coach of the year award from the UKSCA. Over his 15 years as a coach, he has worked with many sports, including football, rugby, and rowing. John is currently using his research in talent identification and development to assist in the structures of academy pathways.In this chat, we dig into John's coaching philosophy, what he believes every youth strength and conditioning coach needs to know to deliver a developmentally appropriate experience, his current focus of research, and much more.   If you enjoy the chat, please support the show by sharing it with your mates. Enjoy!Sign up for Craig's newsletter (Beyond the Game) at athletedevelopmentproject.com/newsletterGet Craig to speak at your club or school here. Connect with Craig:Instagram: instagram.com/drcraigharrison/Facebook: facebook.com/drcraigharrisonTwitter: twitter.com/drcraigharrisonSupport the Show.

Dr John Radnor works in Wales at Cardiff Metropolitan University where he is a Lecturer in Strength and Conditioning, the Programme Lead for their Masters in Youth Athletic Development, and the Research and Innovation Lead for their Youth Physical Development Centre. In 2023, John was awarded the Youth Strength and Conditioning Coach of the year award from the UKSCA. Over his 15 years as a coach, he has worked with many sports, including football, rugby, and rowing. John is currently using his research in talent identification and development to assist in the structures of academy pathways.In this chat, we dig into John's coaching philosophy, what he believes every youth strength and conditioning coach needs to know to deliver a developmentally appropriate experience, his current focus of research, and much more.   If you enjoy the chat, please support the show by sharing it with your mates. Enjoy!Sign up for Craig's newsletter (Beyond the Game) at athletedevelopmentproject.com/newsletterGet Craig to speak at your club or school here. Connect with Craig:Instagram: instagram.com/drcraigharrison/Facebook: facebook.com/drcraigharrisonTwitter: twitter.com/drcraigharrisonSupport the Show.

352: Andy Buchanan to take on the Olympic Marathon | British Milers Club | Brooks Ghost Max 2 Review This episode of Inside Running Podcast is proudly brought to you by Brooks Running . Since 1914 they've been creating innovative gear designed to inspire everyone to move and be active. Visit brooksrunning.com.au to find out more. Brad hits the hill reps as he mounts his Melbourne Marathon campaign. Julian reminisces on past pro kits, then hits a long tempo. Brady chases streetlights and hits the local blues festival.   Leanne Pompeani and Ed Goddard take out the Sydney Harbour 10k. Results   Jarryd Clifford posts a season best 1500m in 3:41.60 at the British Milers Club in Tooting, just 0.26 off his T12 World Record. Adam Spencer sharpened up with a 1:47.13 800m and Jack Anstey posted a 3:36.81 in the 1500m A race. Results   Andy Buchanan has been given the call up to run the Olympic Marathon, after Brett Robinson withdrew citing a glute injury.  Athletics Australia Press Release Listener Question comes from some live callers, including Davin in Bali and Jordan Donnelly, Innovation Lead at On calling in from around the Paris Olympics.   This week the boys are out testing the Brooks Ghost Max 2, going through the specs and feel of the shoe, what it compares to and how it performs out on the road.   The whispers settle down the smoke where there's no fire, then Moose on the Loose calls out the incessant Garmin Alert Pest. Patreon Link: https://www.patreon.com/insiderunningpodcast Opening and Closing Music is Undercover of my Skin by Benny Walker. www.bennywalkermusic.com Join the conversation at: https://www.facebook.com/insiderunningpodcast/ To donate and show your support for the show: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=9K9WQCZNA2KAN

Welcome to the ACEC's Engineering Influence Podcast. As we approach the holiday season, we want to take a moment to introduce our upcoming education series presented by the Technology Committee, focusing on digital transformation for AEC professionals. This initial three-part online series is tailored to guide professionals through the transition from traditional business practices to advanced technological approaches. We will cover essential change management principles, harnessing big data for informed decision-making, and delivering projects digitally with precision. Our first session, "Technology Management 101," will take place on July 17th at 1:30 p.m. Eastern. Raj Arora, CEO of Jensen Hughes, and Claire Rutkowski, CIO at POWER Engineers, will provide a foundational overview of change management principles for technology adoption in engineering firms. The second session, "Unlocking Big Value with Big Data," is scheduled for September 18th. Ryan Beckman, VP and Innovation Lead at Olson, and Marcus Widener, Chief Innovation Officer at Pennoni, will discuss leveraging big data to drive innovation, efficiency, and sustainability across firm operations. Our final session, "Digital Delivery," will be held on December 4th. Dave Mulholland, Chief Technology Officer at VHB, will explore technology solutions used in ambitious projects across the United States and the basics of digital project delivery. Register for all three classes at once and receive a 10% discount, or choose the individual session that best meets your needs. All sessions will be recorded and available for later viewing. 

While the health industry is not always an early adopter of new technologies, the growth of generative artificial intelligence (GenAI) has empowered organizations to start transforming their AI aspirations into actions. In this episode, Mindy and Jen are joined by Vynamic's Innovation Lead, Michael Hudson, and Responsible AI Lead, Todd Quartiere, to discuss where we see health organizations experimenting with AI and what it will take for them to achieve their long-term AI ambitions.To learn more about implementing AI within your organization, check out our recent insight: Why AI fails or flourishes: The underestimated role of culture.Podcast Tags: health, healthcare, healthcare news, generative AI, innovation, responsible use, ChatGPTSource Links:The Unexpected Winners of the ChatGPT Generative AI Revolution Generative AI in healthcare: Emerging use for care US healthcare leadership: How to respond and thrive How Can AI Improve Health Care? Envisioning Healthcare in a Post-COVID-19 World Three-quarters of health professionals project widespread AI adoption 5 Key Healthcare Industry Trends to Watch in 2024 What Do We Mean When We Talk About “AI Democratisation”?  Panel – Jen Burke, Michael Hudson, Mindy McGrath, Todd QuartiereResearch & Production – Danielle Lewis, Jen BurkeRecording & Editing – Mike Liberto, Rachel Skonecki For additional discussion, please contact us at TrendingHealth.com or share a voicemail at 1-888-VYNAMIC.

On today's show we have Kyle Basler-Reeder, who designed and leads ExxonMobil's corporate-wide Open Innovation program. We discuss how the exponential growth of PHDs and startups enables Exxon to tap into external resources for Exploration, Acceleration and to solve stubborn problems. We talk about the importance of problem definition, declaring your “Innovation Ambition” and how to create organizational ambidexterity. How “Venture Clienting” attracts the best startups and new solutions by becoming a first-client and scaling what works.

In this episode we explore how artificial intelligence, and the next generation of digitalization and automation, are helping the development and construction industry to reduce its environmental and climate impact. This episode's guests: Emma Viklund, Innovation Lead at Skanska. https://se.linkedin.com/in/emma-viklund-a7b98052 Mehdi Nourbakhsh, CEO at YegaTech, and author of Augment It: How Architecture, Engineering and Construction Leaders Leverage Data and Artificial Intelligence to Build a Sustainable Future. https://www.linkedin.com/in/mehdinour

Introducing the BTE Hotline In a special episode, Producer Rob joins the show to share the first voicemails left at the new Barrier to Entry audience hotline.  On tap are a handful of reflections, aspirations and predictions from previous guests to the show along with reactions and predictions of their own from the gang - as well as a slew of memorable (?) new audio amuse bouches from Producer Rob. Come for the predictions and stick around to be inspired to contribute your own thoughts & questions to the hotline when BTE returns after with all new episodes following our early ‘spring break'. Connect with our hosts on LinkedIn; Bobby Bonett Tessa Bain Andrew Lane Related and referred BTE Episodes: Amanda Schneider - President, ThinkLab Erin McDannald - CEO, Lighting Environments, Elevated Sarah DiLeo, Studio Co-Director, Digital Experience Design, Gensler David Schwarz, Founder Partner, HUSH Greg Lindsay, Urban Tech Fellow at Cornell Tech Keith Fine - Partner, Innovation Lead, S/L/A/M Collaborative  Karli Slocum - Vice President of Product and Marketing, 3Form Rodolpho Agrela - Founder & Design Director, RADS  Producer Rob's plug: How to Write an Email by Justin Kerr Get in touch with us with your questions on emerging technology, innovation and more at bte@sandowdesign.com or drop us a voicemail at the BTE Hotline at 1-917-934-2812. Discover more shows from SURROUND at surroundpodcasts.com.  This episode of Barriers to Entry was produced by Rob Schulte. Learn more about your ad choices. Visit megaphone.fm/adchoices

Please Rate and Review us on your podcast app of choice!Get involved with Data Mesh Understanding's free community roundtables and introductions: https://landing.datameshunderstanding.com/If you want to be a guest or give feedback (suggestions for topics, comments, etc.), please see hereEpisode list and links to all available episode transcripts here.Provided as a free resource by Data Mesh Understanding. Get in touch with Scott on LinkedIn.Transcript for this episode (link) provided by Starburst. You can download their Data Products for Dummies e-book (info-gated) here and their Data Mesh for Dummies e-book (info gated) here.Tom's LinkedIn: https://www.linkedin.com/in/tomdw/Data Mesh Belgium: https://www.meetup.com/data-mesh-belgium/Video by Tom: 'Platform Building for Data Mesh - Show me how it is done!': https://www.youtube.com/watch?v=wG2g67RHYyoACA Group Data Mesh Landing Page: https://acagroup.be/en/services/data-mesh/In this episode, Scott interviewed Tom De Wolf, Senior Architect and Innovation Lead at ACA Group and Host of the Data Mesh Belgium Meetup.Some key takeaways/thoughts from Tom's point of view:Platform engineering, at its core, is about delivering a great and reliable self-service experience to developers. That's just as true in data as in software. Focus on automation, lowering cognitive load, hiding complexity, etc. If provisioning decision specifics don't matter, why make developers deal with them?The key to a good platform is something your users _want_ to use not simply must use. That's your user experience measuring stick.When building a platform, you want to hide a lot of the things that don't matter. But when you start, especially with a platform in data mesh, there will be many things you aren't sure if they matter. That's okay, automate those decisions that don't matter as you find them but exposing them early is normal/fine.Relatedly, make that hiding easy to see through the curtain if the developer cares. Sometimes it matters to 5% of use cases but also often, engineers really want to understand the details just because they are engineers

This week I'm joined by special guests Iliana Oris Valiente, Accenture Canada Innovation Lead, and Tamara Bowman, Digital Human Innovation Lead at Accenture, to discuss the role of digital humans in the workforce, and how to stay grounded in our *physical* reality as we live in an increasingly digital world. Topics explored include: What are digital humans? How will they impact the workforce? Why Accenture has started investing in digital humans + Tamara's role in designing this technology Iliana's experience with her digital human and the use cases across Accenture How Tamara + Iliana envision this technology to enable greater work-life balance What brings Tamara + Iliana endorphins --- Support this podcast: https://podcasters.spotify.com/pod/show/stella-stephanopoulos/support

Episode 47. Knowing who we are today helps us figure out the future, how we grow, and what our future holds. Iliana Oris Valiente is a futurist who heads innovation at Accenture Canada and is well-versed in the world of blockchain and AI. Her career accomplishments have been grand, but she truly learned about herself in 2021 when she suffered burnout, forcing herself to assess who she was and what she needed to succeed in her career.In this episode, Iliana shares her journey with host Greg Martin about today, where she understands how to embrace her personality to enjoy her working life. She has lots of advice on AI, how we can embrace the future, the future of work and how all this can help us become the person we want to be.Key Takeaways and DiscussionWhy her background and career trajectory are non-traditional.What she thought when she entered the world of blockchain and cryptocurrency. How her travel experiences influenced her interest in cryptocurrency.How her perspective as a CPA influenced the way she viewed crypto. Why Iliana always thought she would become an engineer and why she didn't.What led Iliana to burnout was the moment she broke down as a result.The importance of prioritizing your mental health and why it really matters.Why she describes herself as more of a “potted plant” than a “digital nomad.”How the “potted plant” analogy helps individuals find where they can truly thrive.The unique and exciting AI project Iliana is a part of right now.How Iliana sees the future of work and what's going to matter years from now.Why it's important in her role to be comfortable with uncertainty and ambiguity. How organizations are responsible for preparing their teams for the future.

Cath is joined by Craig Foster, the CEO of Ondotech, and Sasha Baigent, Innovation Lead at Southern Water, to discuss Leakbot, an exciting new technology designed to combat leaks in both residential and commercial properties.    Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk Follow us on Instagram: https://www.instagram.com/waterfall_podcast/ Follow us on Twitter: https://twitter.com/Waterfall_Pod   Timestamps   0:00 - Introduction and hellos  3:37 - What is LeakBot?  5:15 - Water saving and housing insurance  7:30 - Helping people to look for opportunity to fix their leaks  8:39 - How did Southern Water and Leakbot start to work together? 13:22 - Working with Portsmouth Water  15:00 - Leaky loos being a huge part of the problem  17:33 - The role of the app 20:28 - Southern Water's work to engage people with water efficiencies 22:12 - The trial with Southern Water 24:00 - Craig & Sasha's personal water use 29:10 - Final reflections and farewell    Show notes    LeakBot  Southern Water set for LeakBot pilot trial in bid to drive water efficiency  Ondo InsurTech hails 60% leak reduction in trial with Portsmouth Water   

Asteris Apostolidis is a Lead for Technical Innovation at KLM Royal Dutch Airlines, where he oversees the implementation and expansion of cutting-edge technologies like Artificial Intelligence, Digital Twins, and Autonomous Operations across various company departments. His extensive technical knowledge spans the fields of aeronautics and aviation, acquired through roles at academic institutions, airlines, and aircraft manufacturers in four different nations. On The Menu: 1. Significance of balancing innovation with operational demands. 2. Emerging technologies in aviation. 3. The complexity of certifying AI-based technologies in aviation and building trust in autonomous systems. 4. AI's pivotal contribution to realizing sustainability objectives within the aviation industry. 5. Obstacles associated with expanding the scope of electric and hydrogen aviation. 6. The vital role of Digital twins and simulation methods in aviation operations. #AsterisApostolidis #MarketerOfTheMonth #Aviation #RoyalDutchAirlines #Podcastoftheday #MarketingPodcast #TechInnovation

BMO Radicle experts Christine VanDerwill, Partnerships Manager; Cooper Robinson, Innovation Lead; and Brad Neff, Director, Innovation, Low Carbon Fuels, discuss opportunities to reduce emissions in the transportation sector.

On this week's episode- our host Gavin Savage is joined by Nav Dhuti, the Product Innovation Lead, and Fergus Cooney, the Lead Analytics Engineer from Carbon Underwriting come on the tech series to talk about the role of #technology & #innovation in the #underwriting space.

Shoe Geek's August 2023 Featuring Jordan Donnelly, the Athlete Innovation Lead at On Cushioning or performance? Take both. The Cloudstratus 3 evolves a legend with an updated Speedboard, even softer cushioning and innovative new design features - all added to double CloudTec cushioning to double the comfort. Without slowing you down. Visit On.com or your specialty running store to grab your pair today. Catch the latest with the shoe geeks as they catch up with Jordan Donnelly, the Athlete Innovation Lead at On.  Patreon Link: https://www.patreon.com/insiderunningpodcast Opening and Closing Music is Undercover of my Skin by Benny Walker. www.bennywalkermusic.com Join the conversation at: https://www.facebook.com/insiderunningpodcast/ To donate and show your support for the show: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=9K9WQCZNA2KAN

See show highlights below.   David Russell is Community Safety & Justice Manager at Midlothian Council and the lead for the development of Restorative Justice. Prior to this he was a senior practitioner with Barnardo's specialising in work with children and young people with harmful sexual behaviour and / or who had experienced sexual abuse or exploitation. David has extensive experience in providing assessments and interventions for vulnerable children, adolescents and adults within the field of sexual harm and violence and has also worked in custodial settings. David provides training independently on a range of themes about sexual violence and has facilitated multi-disciplinary training internationally. He currently sits on the NOTA Scotland executive committee and is the chair of the Community Justice Scotland network. He is also the chair of the national advisory panel for the third sector organisation, Thriving Survivors in which he supports the practice and development of restorative justice in cases of sexual harm. Gael Cochrane is a Learning Development and Innovation Lead for Community Justice Scotland, tasked with driving learning through innovation. Gael focuses on the design and delivery of world-class training and professional development in collaboration with justice sector partners and the wider Scottish workforce.   The researchers found that reading and transcribing content related to sexual harm had a significant impact on them emotionally. They emphasized the importance of maintaining a non-biased approach and outlining the goals and objectives of their research. The researchers acknowledged the consuming nature of their work and the need for a balance and a switch-off point. They discussed the high levels of self-disclosure and the significance of understanding the psychosexual development of individuals involved in restorative justice. The researchers highlighted the need for well-trained facilitators and a better understanding of the nature of sexual harm for organizations working with victims. They emphasized that sexual harm is not a homogeneous issue and that different cases require different approaches. The researchers found that the majority of the men interviewed took responsibility for the harm they caused and had a good understanding of restorative justice. They mentioned the challenges of justifying their work, particularly in the face of criticism from feminists. The researchers emphasized their motivation to prevent future harm and improve the lives of individuals involved in sexual harm. They discussed the importance of debriefing and having a safe space to express emotions, as well as the need to switch off and engage in other activities for self-care.

This week on the pod, the gang receives a masterclass in embedding innovation into a business from the Director of Innovation at S/L/A/M Collaborative, Keith Fine. Keith took a moment of necessity to create a virtual workflow at the onset of COVID and has used it to chart a path to redefine how the firm is now using 3D Spatial and AI technology to work both with its clients and internally. Tune in for a can't-miss conversation as we talk about sourcing and inspiring talent, create a new competitor for Siri, drop some golf metaphors and teach Bobby and Tess a thing or two about Star Wars. Connect with Keith Fine on LinkedIn! Moments to check out:  (5:46) Keith's 'a-ha' moments and dealing with skepticism (13:24) Re-defining 'the metaverse' and breaking up with goggles (17:01) Building process and identifying talent for innovation internally (28:37) How technology is powering client-focused storytelling (38:55) The industry innovation view and steps to the future Connect with our hosts on LinkedIn; Bobby Bonett Tessa Bain Andrew Lane References and resources: S/L/A/M Collaborative Design Futures Council https://slamcoll.com/case-study/80/kaiser-permanente https://slamcoll.com/case-study/170/kaiser-permanente https://slamcoll.com/article/57/slam-teams-accelerate-design-using-3d-technology https://www.linkedin.com/company/the-s-l-a-m-collaborative/ https://www.instagram.com/theslamcollaborative/ Discover more shows from SURROUND at surroundpodcasts.com.  This episode of Barriers to Entry was produced and edited by Wize Grazette and Samantha Sager. Learn more about your ad choices. Visit megaphone.fm/adchoices

You know about Recycling, right…? but how about “UP-Cycled Ingredients”…? Listen in to a quick primer and tangible tips from my returning colleague, Susan Mayer, regarding UP-cycled Ingredients & its potential impact for food & beverage labels, Consumer Relations and ultimately your consumers. Susan will be speaking on this topic and more at this month's @IFTFirst conference in Chicago, July 16th thru July 18th. She is a former Innovation Lead at RTI Innovation Advisers and R&D/Quality leader at several CPG companies, including Campbell Soup Company. 

Allie and Brendan discuss the hottest tech topic of 2023 with Carolina Bessega: One of World Summit A.I.'s top innovators of 2022 and Innovation Lead at Extreme's Office of the CTO. Generative A.I. like Chat GPT, Dall-E, and Stable Diffusion, are disrupting workplaces across the globe with their potential. We look at how they came about, how A.I. works, how it's being used, and how we see it integrating into our every day lives. It could change how we work, run businesses, plan healthcare, and approach academia.

To Subscribe to DTC Newsletter - https://dtcnews.link/signup Join Brett, Innovation Lead at Pilothouse on an in depth exploration of CRO best practices in 2023, Brett's suggestion for a post click tech stack that maximizes flexibility, page speed, and data capture. As always, the complete set of talks is available on our website for only $199 Work with Brett, and Pilothouse ➝https://pilothouse.co Subscribe to DTC Newsletter - https://dtcnews.link/signup Advertise on DTC - https://dtcnews.link/advertise Work with Pilothouse - https://dtcnews.link/pilothouse Follow us on Instagram & Twitter - @dtcnewsletter Watch this interview on YouTube - https://dtcnews.link/video Timestamps: 00:02:20 - The core principle of CRO: Delivering what users are looking for 00:05:00 - Advantages of landing pages in optimizing conversions 00:09:30 - Key elements to optimize on landing pages: skimmable content, font weights, and colors 00:17:00 - Displaying social proof through custom widgets, embedded reviews, and GIFs 00:21:40 - The significance of above-the-fold content on PDPs 00:26:30 - Streamlining navigation menus for easy interaction #CROoptimization #LandingPages #DigitalMarketing #UserExperience #ConversionRateOptimization

This episode features the co-chairs of the HL7 FHIR at Scale Task Force Accelerator better known as FAST. Our guests Deepak Sadagopan, Chief Operating Officer of Population Health with Providence, and Duncan Weatherston, CEO of Smile Digital Health talk with Ken Kleinberg, Innovation Lead and Jocelyn Keegan, Payer Practice Lead, about FAST's transition from an ONC initiative into an HL7 FHIR Accelerator, the importance of building a strong framework for a national FHIR infrastructure why FHIR scalability is critical and how coordination and collaboration across the FHIR Community is fundamental. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Ken Kleinberg, Innovation Lead, greeted guests and listeners explaining that The Dish on Health IT is a forum for Health IT innovators and catalysts to break down and discuss some of Health Its biggest news and most exciting milestones and that it is produced by Point-of-Care Partners (POCP) Health IT Consultants who work with stakeholders across the healthcare ecosystem. Viewed as an independent trusted party. Ken was joined on this podcast by co-host, Jocelyn Keegan, Payer Practice Lead. They welcomed this episode's guests who serve as co-chairs of the FHIR at Scale Task Force or FAST Deepak Sadagopan, Chief Operating Officer of Population Health with Providence, and Duncan Weatherston, CEO of Smile Digital Health joined the podcast to dig into what FAST is up to now that it's transitioned from an ONC initiative into an HL7 FHIR accelerator the importance of building a strong framework for a national FHIR infrastructure, why FHIR scalability is crucial and how coordination and collaboration across the FHIR Community are integral.Jocelyn Keegan briefly introduced herself explaining that FAST sprung out of the leaders within Da Vinci recognizing there were critical components needed for FHIR implementation to happen smoothly and at scale so all the great implementation guides coming out of Da Vinci and the other Accelerators can more easily be picked up and used. The work of FAST is truly foundational. Deepak introduced himself expressing how much of a pleasure it's been to work alongside Duncan and that he's looking forward to all the work they have in front of them. He explained that he is the Chief Operating Officer for Population Health with Providence Health System and that he has been actively engaged in the standard space and particularly as it relates to the adoption of FHIR for the past few years. He explained that advocating for standards in the value-based care space and following the path CMS has laid out is the North Star of much of his work. Deepak continued to say that in order to benefit the entire population a foundational infrastructure that supports scalable adoption of modern standards is needed. This will help reduce administrative burden and improve the patient experience. FAST's work really resonated with me because I see the work as helping solve not only industry challenges but specific challenges my own organization faces. Duncan then introduced himself saying that he shares Deepak's enthusiasm for the team that has been put together to support the FHIR and Scale Task Force. Adding that all the members are well informed and have a deep belief in the value of the FHIR proposition and are really interested in ensuring that all of the community have the tools they need to be able to participate effectively which is essentially the heart of what FAST is trying to do. Duncan shared that he has a background as an architect in healthcare since the late 90s. He went on to say that he has played roles across different aspects of healthcare like population health and primary care systems. He went on to explain that his interest in FAST was due to the synergies in mission between FAST and Smile Digital Health, the company he founded.He went on to say that he believes the API-driven approach to Health Care is the necessary bedrock for real transformation in care delivery. He compared the transformation in healthcare to the transformations in finance or music industries adding that healthcare is much more complex which is why having stakeholders bringing their various perspectives to the table is critical to solving healthcare's biggest challenges. He added that FAST has a long path ahead. Ken asked Duncan to share a little bit more about FAST's history and the current status of its work. Duncan explained that the FHIR is Scale Task Force started as an ONC-convened initiative with the goal to solve common implementation challenges by building on the work the industry had already started and identifying other gaps that needed to be addressed. FAST then transitioned into an HL7 FHIR Accelerator to continue its work as an independent body. Members include stakeholders like EHRs, payers, health systems, really the whole gamut. The focus is to establish consistency in the adoption model, adding that ideally all of us should be singing from the same songbook when it comes to how we interoperate in this sort of burgeoning API landscape. Ken expressed his appreciation of the concept of solving common challenges and creating a common adoption model for the FHIR Community. He then transitioned to asking Deepak to share examples of real-world challenges provider organizations like his face that the work of FAST would help to solve. Deepak responded by sharing a scenario related to the wide geographic area across the west coast that Providence serves. Quality measurement for any organization like Providence is incredibly important because if it isn't measured, it can't be addressed. This quality data must be collected across all affiliates and partners to support Accountable Care Organization (ACO) and other types of arrangements where Providence and its affiliates and partners are held accountable for quality and total cost of care for a defined set of populations. On its face, this may seem simple, however, when one considers that a region may have as many as 45 different affiliates using 23 different electronic health record systems, one sees that the data is still very siloed. He continued to explain that when attempting to measure the quality of care for 300 000 beneficiaries covered under different ACO arrangements and 10 different payers, creating one platform or dashboard for all quality data is incredibly challenging. He continued by asking listeners to imagine a state where it's possible to have one central dashboard that can be queried to bring up patient data indicating the associated payer organization, which provider organization is able to use APIs to deliver data related to this patient or the set of patients both in terms of claims and clinical data associated with all the organizations that know about that patient and have interacted with that patient before. This would dramatically simplify the effort required for system-wide quality measurement. Ken empathized with the challenges stakeholders face. He went on to say that FAST is focused on infrastructure and scalability that would address some of these challenges. To gain further clarity on FAST's work, Ken asked for either of the guests would like to expound on how FAST fits in with the other HL7 accelerators. Duncan explained that he sees FAST as an Accelerator for Accelerators. FAST is trying to fill the gaps and overcome barriers to scalable FHIR Solutions. In addition to the implementation guide development, FAST is coordinating and collaborating with other Accelerators and organizations to align the FHIR community on policy and approaches to issues and harmonize existing efforts. The FAST implementation guides address scalability challenges related to areas like identity, security, and intermediary access for a consistent way to proxy content backward and forwards and also a provider directory. The current set of FAST IGs is pretty fundamental to the infrastructure deployment we have in mind but more than that, FAST is exploring opportunities to work on other collaborative strategies to support the creation of capabilities to operate across different governance frameworks or accountability agreements. Ken asked Jocelyn to weigh in wearing her Da Vinci Program Manager hat. Jocelyn referenced back to the scenario Deepak shared saying that as stakeholders need to exchange data across thousands of providers, and hundreds of payers to support an endless number of different agreements, someone needs to look at the macro picture to figure out what foundation guides or work are needed. She went on to say that Providence as an organization, while complex, is innovative and mature and their early work can serve almost like an advanced team, feeling out the challenges others will face. She continued to explain that right now, finding out which organizations have a FHIR server live, is a very manual process. In a future scenario, stakeholders should be able to publish their endpoints to a directory and allow it to be discoverable without having to manually do anything. Jocelyn went on to say that she believes FHIR adoption is much higher than currently reported partly because it's impossible to get a realistic view of live servers without having an endpoint directory. The industry agrees that using these modern standards is important but if these foundational pieces aren't addressed, we won't be able to achieve the level of automation we're looking for. Deepak responded to what Jocelyn said by agreeing and offering that some tracking of partner organizations can share data is being done using excel spreadsheets. He added that problem number one is consistency in the adoption of standards. In an ideal world, every endpoint should communicate information such as which patients are covered under their particular ACO arrangement in the same way. Next, stakeholders don't want to have to develop 10 different connections and have 10 different ways to indicate payer and patient data or require manually checking 10 different organizations. A directory-type structure would help. There needs to be consistency in approach and consistency in the adoption of the standards and the scalability across these different endpoints. He explained that so far, we've been successful in solving it in small microcosms but it's nowhere near the level of scalability required.Ken, in follow-up, probed about what is meant by scalability. Duncan responded by saying that some may look at scalability as being able to handle a high volume of transactions or lots of lots of data flowing backward and forwards and of course once we're at scale we have to support that. He referred back to what Deepak pointed out that it's really important that organizations be able to reach out to hundreds or thousands of others and that everyone is doing it in the same way. The way FAST sees scalability as creating a consistent fashion in which every endpoint can have a reliable and predictable mechanism by which they can discover, relate, log in, transact, and retrieve information the same way every time. He went on to say that the problem stakeholders face today is that we live in this heterogeneous environment if an organization needs to work with providers, they have to work with each provider discreetly and then providers working with payers have to coordinate with each payer discreetly. He continued that it doesn't stop there, the problems of a heterogeneous environment extend to researchers trying to gather information, or really any stakeholder within the healthcare ecosystem will face the same set of issues. This is why it's important to deploy a scalable methodology for information exchange. Ken responded by saying that he understands the leveling aspect of being ableto get everybody in a consistent methodology at scale is incredibly important. He went on to say that it made him think of the different types of railroad tracks across different parts of the world or mobile phone networks, ATM networks or electrical standards. He shared that his daughter's traveling through Europe now and she has a whole bag full of different plugs for the different countries she's traveling to that she's going to face. He asked if one of those comparisons was apt for what is going on in healthcare or if there was another preferred analogy. Duncan responded by saying that he thinks those are good comparisons to a point but went on to say that the key thing to remember is that those power plugs work regardless of whether you're plugging in your laptop, a stove or your electric car. Each may have different connectors or run on different volts but the fundamental grid that supplies thatpower is consistent. The idea that we all have the same experiences is very important. One of the advantages that we see with the plug system is at least within broad regions, the plugs remain the same whether in Seattle or Miami the plug I the same. If traveling to London one might need an adapter, but no one will need to break out a toolkit to rewire a device and through trial and error and a little bit of smoke get everything working. He added that if everyone had to bring an electrician with them on vacation, electricians would be in way more demand than we could ever supply. That's where we find ourselves today Ken followed up by asking how FAST goes about creating these common solutions and common implementation models and then pulling them through to adoption. Duncan responded that currently FAST has four implementation guides that have gone through the rigorous and transparent standards development process. In addition to that kind of work, FAST working to bring the community to the table to talk about the problems that they're discovering with scalability and then expose those as potential collaborative pathways going forward. FAST does that through communication and staying in contact with the other Accelerators and other implementers and keeping our ears to the ground for opportunities to collaborate. Deepak added that he looks at FAST as essentially a shared service for all the other accelerators like if you think of all the other accelerators or as individual business units and FAST is a common service that supports each of these other accelerators in enablement and scaling the standards they are developing, that is what FAST is focused on. Jocelyn spoke up to agree and add that the cross-pollination FAST has brought into the HL7 community has been really powerful and has helped tighten those connections. She added that having worked on a number of the Accelerators over the last few years one can't discount the value of convening conversation discussing and brainstorming with peers on how to solve complex problems.Ken asked for thoughts on the Trusted Exchange Framework and Common Agreement or TEFCA. He mentioned that TEFCA recently announced a first wave of half a dozen organizations approved as the so-called qualified health information networks or QHINs. He added that while TEFCA isn't a FHIR-specific framework although there is a recently introduced FHIR road map with payload support as well as facilitated and brokered FHIR Exchange in the future Ken asked whether TEFCA is on the right track. Duncan responded by saying that the intent of TEFCA is admirable and I believe that their goals are very well aligned with what FAST is trying to accomplish in the FHIR community. He added that the critical piece is to ensure there is a consistent strategy and a consistent set of standards for all of the members and participants in the community to be able to share information whether exchanging as part of TEFCA or outside of TEFCA. He continued by adding that the most important point is to avoid divergent standards. Duncan share that in his view, the implementation of TEFCA must align with the standards implementation community or else stakeholder will have to continue operating in a heterogeneous environment and trying to figure out what rules apply within TEFCA that might be different from everywhere else. Deepak concurred with Duncan's point that avoiding divergence is the most important thing. He added that TEFCA is engaging with the FHIR community and soliciting feedback and he hopes to see more of that to lead to better alignment. He added that if we don't gain alignment now, it will be much more difficult to address the new issues introduced into the ecosystem.The group discussed the relationship between standards and policy and the interconnectedness between them. All agreed that policy continues to be a powerful lever to move the industry towards interoperability even if things don't move as quickly as everyone would like. Closing out the episode, Ken asked the guests to share any final messages or calls to action for the industry. Duncan responded by saying that the industry is in the process of transformation from a pre-internet to a post-internet model. He continued by saying that every organization has an opportunity to evaluate what can be learned and applied from other industries that have experienced massive transformations. The industry also needs to recognize that it is an information industry. He added that it sometimes feels like healthcare is stuck in a debate on whether it is a bricks-and-mortar industry or information. He added that in his view it is very clearly an information industry and the adoption of standards like FHIR allows data exchange directly point to point in a consistent fashion. He continued by recommending organizations evaluate their role in the community evaluate their use of information and figure out how they can become part of this transformational solution so that patients get the best care at the most affordable rate.Deepak added his voice saying that he has been in the interoperability space for over 20 years now and that the industry is in a really exciting place. The whole industry is more active and engaged in this space. So many are taking an interest in liberating data from electronic health records and really figuring out how to democratize the use of healthcare data to drive better care and outcomes for the populations we serve and that is incredibly exciting to see. He added that of course the industry can sometimes get caught up in short-term challenges but that leads to healthy debate that will allow us to end up in a spot that leads to better outcomes for the Patients. Jocelyn implored stakeholders to pay attention to the work being done and to come to the table and share the business problem they're trying to solve and what data they're trying to free or if they're already down the implementation path to participate in testing. She concluded by recognizing that FAST is looking to move the industry into the future with a practical approach. Ken closed out the episode by thanking the guests and his co-host and reminding listeners they can find the podcast on Apple podcast, Spotify or wherever you get your podcasts and to check out the POCP YouTube channel for videos of episodes. FAST will be speaking on March 22nd on an HL7 webinar. Register here. FAST will share a kiosk at ViVE in the InteropNow Pavilion and have a kiosk at HIMSS23 in the Interoperability Showcase. Reach out to FAST to learn more by emailing fast@hl7.org

A healthcare innovator, Harshit Jain, MD has been driving health transformation across the globe, delivering life changing, creative and sustainable solutions since his days as a Healthcare Professional. An MD from Chicago's Northwestern University, Harshit practiced Medicine for a few years, after which he decided to cut his teeth at big advertising agencies, including McCann, where he held a series of positions including Country Head, Marketing Director & Innovation Lead in Asia, Europe and America. In the 13+ years of his professional journey, Harshit has skillfully (and successfully) weaved together his medicine domain expertise and marketing acumen, to grace the world with some outside-the-box campaigns in the healthcare space. Making the best use of advertising media, Harshit has addressed some of the biggest health challenges over the course of his career– Immunization, Vitamin D deficiency, Diabetes, etc., by using data creatively and innovatively. For his pathbreaking work, he has been conferred with eminent industry awards and accolades. ​

Andrew Fournet is the Innovation Lead working in Business Development at Astrosat. We talk about his unusual career path, using space data for social causes and his involvment in Space Scotland's "Space Sustainability: A Roadmap for Scotland". Andrew on LinkedIn: Andrew Fournet Astrosat: https://astrosat.net/, LinkedIn Space Sustainability: A Roadmap for Scotland: https://scottishspace.org/sustainability/ UKSEDS https://ukseds.org/ Social media: Instagram Twitter LinkedIn YouTube Facebook For more resources on careers in space: https://spacecareers.uk/ Isaac on Twitter: @isaaccaletrio Intro and outro tracks: "Fanfare for Space" and "Discovery Hit" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/ News segment background music from https://www.FesliyanStudios.com

This week on JobMakers, host Denzil Mohammed talks with Joséphine Erni, Innovation Lead at Swissnex in Boston and New York, and immigrant from Switzerland. She explains how building collaborations between the highly entrepreneurial Swiss and the world's biggest market, the U.S., gives rise to incredible innovations that benefit the world. She shares how Swissnex, the world's first “science... Source

This week on JobMakers, host Denzil Mohammed talks with Joséphine Erni, Innovation Lead at Swissnex in Boston and New York, and immigrant from Switzerland. She explains how building collaborations between the highly entrepreneurial Swiss and the world’s biggest market, the U.S., gives rise to incredible innovations that benefit the world. She shares how Swissnex, the world’s first “science... Source

ZenCon0 is the first Horizen Ecosystem Summit to celebrate what we have achieved, share ideas for growth, and envision the future of the broader Horizen ecosystem. We welcomed partners, advisors, and community members on stage to discuss visions and expertise in the area.  Moderator: Herve Larren - Advisor at Horizen and Horizen Labs Panelists: Alex Barkaloff - Strategic Marketing and Innovation Lead at XLA Rolando Zubiran - Global Head of Web3 and Metaverse at RR Donnelley Tarek Daouk - CEO at Dentsu Manoj Madnani - CEO at Beacon Media Event website: https://zencon.events/ ***** Twitter: https://twitter.com/horizenglobal Facebook: https://www.facebook.com/horizenglobal Instagram: https://www.instagram.com/horizenglobal/ Reddit page: https://www.reddit.com/r/Horizen/ Discord channel: https://horizen.global/invite/discord Telegram channel: https://t.me/horizencommunity Website: https://horizen.io Horizen on CoinMarketCap – https://bit.ly/ZENCoinMarketCap Horizen on CoinGecko – https://bit.ly/ZENCoinGecko

This week Steph & Ash sit down with a trio of guest… Pete Choo; Innovation Lead, Talent & Organization North America at Accenture Nisha Brice; Director, Strategic Investment & Impact with the Orlando Economic Partnership Gabrielle Azambuja; OpaLink Follow us on Instagram to get the latest news and notes about the podcast! Make sure to […] The post Live Bold & Boss Up: Synapse and Entrepreneurs Part 1 appeared first on Radio Influence.

This week Steph & Ash sit down with a trio of guest… Pete Choo; Innovation Lead, Talent & Organization North America at Accenture Nisha Brice; Director, Strategic Investment & Impact with the Orlando Economic Partnership Gabrielle Azambuja; OpaLink Follow us on Instagram to get the latest news and notes about the podcast! Make sure to […] The post Live Bold & Boss Up: Synapse and Entrepreneurs Part 1 appeared first on Radio Influence.

Today I'm interviewing Aparna Venkatesh, the Collaborative Innovation lead for Southeast Asia and Oceana at Buhler where she leads collaboration on innovation strategy in emerging opportunities for sustainable foods and novel food technology applications For those that don't know, Buhler is a swiss multinational business-to-business giant. Though they do a ton of things, if you've worked in the food industry, you would know that they do a lot of process equipment. Arpana goes into a lot more detail about the many industries that Buhler innovates in and properly educates me on the origins and capabilities this company has. Aprana also has had a decade of experience working for the Singaporean government and was one of the scientists that began the process of approving cultivated meat in Singapore. So we deep dive into the technological advancements in both cultivated and plant-based meat and we discuss just how important a proactive government is when it comes to pushing this technology. We also discuss how companies can invest in long-term innovation, especially with the help of Buhler. Shownotes, discussion about current news and reflections on Momofuku Ando: http://myfoodjobrocks.com/258Aparna  

Are your customers happy? When they interact with your brand, is it a positive or negative experience? Do you have the metrics to fully answer those questions? Anuj Bhalla brings years of expertise in customer service and analytics to this episode, showing why you need data to track when things go right and when they go wrong. Data is key to better understanding your customers and product, and part of that is being in the game long enough to gather those metrics and test them out. Some products will fail, some will succeed, and you need to be in a market long enough to understand the difference. After leading the service analytics practice at Accenture, Anuj left to forge his own path by founding serviceMob, a tech company at the intersection of customer service and analytics. He believes this field is ripe for better study and transparency, and he's here to explain why. Key TakeawaysCreating win-win situations for your business and your customers is possible, it's not an either/or. Both can be satisfied.Understanding your customers–knowing how and why they interact with your company–is key to growth. Are you tracking the customer and usage metrics that give you insight into your customers' business?  As a founder, you need to be in a market long enough to learn where the pain points are so you can solve them.ResourcesAnuj's LinkedInserviceMob website Blue Collar VC by Mucker CapitalAbout Anuj is Founder & CEO of serviceMob, a Southern California technology company on a mission to fix the many inefficiencies in how consumers access and interact with companies when they need customer service. Prior to founding serviceMob, he led the Service Analytics practice for Accenture Strategy, and served as the Innovation Lead for Internet & Social Media clients in Silicon Valley. Anuj holds a Bachelors in Applied Mathematics from the University of California, Berkeley, and his MBA as a Sloan Fellow at the Massachusetts Institute of Technology, where he concentrated on innovation and analytics at the MIT Sloan School of Management.

Dima Elissa, AMWA's Tech and Innovation Lead, brings on Dr. Ashlesha Patel, OB/GYN, Founder and Innovator of RepLi and Smart HERO Product Line. Here how this DocPreneur balances her profession while forging her way in the tech world. Mentioned In This Episode: https://www.repli.online https://www.apdesignshealth.com https://vismed3d.com/

On this episode we talk to roboticist and industry experts about how robots are making jobsites safer and more productivity and how they are creating an entirely new job category. Featured contributors: Jeremy Searock, Advanced Construction Robotics; Cynthia Bosque, Ph.D. candidate at Stanford University; Henning Roedel, Innovation Lead, DPR Construction; Aiden McGuire, Hilti Division Manager

Getting your innovative ideas to market is tricky and overwhelming when you don't have a solid strategy or connections with the right people. While more than 95% of product innovations likely fail, 92% of startups also fail. So how do you successfully get products to market?  Rache Brand is a woman of many hats, but more importantly, she is an innovative brand expert when it comes to commercializing big ideas and getting products to market. She is also a self-proclaimed ‘human collector' and has honed in on the value of promoting a robust community.  Not only is Rache's resume impressive from her vital role with Chobani seeing the company revenue grow from $23 million to $880 million in four years to running her own business as well as being the Innovation Lead as part of CT Next in Hartford, CT. Rache has also lived in several amazing places with unique experiences leading to her specialty in connecting with people and creating communities.   Key Highlights to Help You Rethink Getting Your Ideas to Market:  Building an ecosystem around innovation  Creating a robust community  Commercializing big ideas   Consulting to solve big problems for a path forward  “I really try hard not to just make assumptions or share my specific ideas, right out of the gate without knowing all the information, because the reality is, there are many ways to slice and dice the opportunity to get you where you want to go.” - Rache Brand  Rache also takes the high-level approach to seemingly complex problems. She takes several steps back to see the bigger community picture first. Once she knows what is being done well and the options available, then she determines the best path forward. Regardless of your product or service, thinking with an eye on innovation is a great way to implement as you grow your business.  Connect with Rache Brand:  Website  Instagram  Connect with Nancy:  NancySheed.com  

Today on the podcast, I'm talking with Andy Olrich, a Continuous Improvement and Innovation Leader for the Hunter Water Corporation in Newcastle, Australia. Andy has over 25 years experience in engineering trades, health services, manufacturing, mining, logistics, processes and support. In this episode, Andy and I talk about the importance of leaders committing to standards when training a team and why it's so important for leaders to not only set clear expectations but to also support and drive change. What You'll Learn This Episode: Getting your team excited and engaged with Lean The importance of executive leadership supporting the team Andy's biggest lightbulb moment in his career The importance of committing to standards when it comes to training a team Incorporating Lean practices into your daily life Andy's advice to anyone passionate about Lean and wanting to become a respected leader About the Guest: Andy Olrich is the Continuous Improvement and Innovation Lead for the Hunter Water Corporation in Newcastle Australia. Andy has over 25 years' experience in engineering trades, health services, manufacturing, mining, logistics processes and support. Andy holds formal qualifications in Engineering and trades plus LEAN Six Sigma & Agile methodologies. Andy is passionate about developing himself further as a respected Lean leader and enjoys seeing the benefits of teams embracing Continuous Improvement and working together to achieve common and personal goals. Important Links: https://www.linkedin.com/in/andy-olrich/ https://www.facebook.com/andy.olrich?sk=wall¬if_id=1640549102606889¬if_t=wall&ref=notif --- Support this podcast: https://anchor.fm/leansolutions/support

Today, we will be talking with an extraordinary woman, Sue Takamoto. Sue is the founder of the Nozomi Project and the Innovation Lead of Asian Access. Sue and her husband Eric have a passion for reaching the Japanese for Jesus, specifically in the tsunami region of Japan. Sue is a firm believer that God can use our deepest weakness and brokenness and turn it into something beautiful. Check out her Waseda x Ted Talk about finding beauty in brokenness. Also, be sure to support the Nozomi Project - a faith-based, high-quality jewelry social enterprise that instills hope by empowering women to create jewelry from the broken pottery pieces of the 2011 earthquake. The purpose of this podcast is to showcase how much God loves Japan through different stories of people. It is like God sending a care package to the ones He loves in Japan! If you would like to share your experience with us, please email carepackagetojapan@gmail.com, and we would love to have you on the podcast as well! Let's all continue to pray and praise God for the beautiful country of Japan. #prayforjapan