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Colin Fisher: The Collective Edge Since his days as a professional jazz trumpet player, Colin Fisher has been fascinated by group dynamics. Today, he is an Associate Professor of Organizations and Innovation at University College London's School of Management, researching the hidden processes of helping groups and teams in situations requiring creativity, improvisation, and complex decision-making. He is the author of The Collective Edge: Unlocking the Secret Power of Groups (Amazon, Bookshop). Most of us assume that the best thing we can do for our teams is to be a great coach as they're working together. That absolutely helps, but the research says that only 10% of group effectiveness is what we do once the team is underway. In this conversation, Colin and I explore how to get a lot better at the other 90%. Key Points The house always wins. If the structure isn't right for the team to succeed, little else matters in the long run. Leaders tend to put a majority of their attention on coaching teams in progress instead of the more significant work at the start of structuring and launching teams. Work on fixing structural problems before you focus on fixing the process. 60% of group effectiveness is determined by structure, 30% by the launch, and 10% by expert coaching. Critical for structure is the team goal being clear, important, and challenging. Be sure to document it. Negotiate roles, tasks, and jobs to support structure. Determine early how to articulate progress and highlight small wins. Ask yourself if the group has the right people to achieve the objective. Deep diversity that supports the goal is essential. Surface discussions about norms at the start, especially related to communication and storage of information. At a team launch, articulate why everyone is there, discuss key norms, and schedule a midpoint to reflect and align. Resources Mentioned The Collective Edge: Unlocking the Secret Power of Groups (Amazon, Bookshop) by Colin Fisher Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Create Team Guidelines, with Susan Gerke (episode 192) How to Generate Quick Wins, with Andy Kaufman (episode 496) How to Increase Team Performance Through Clarity, with David Burkus (episode 657) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

When Nick's customer success role shifted into a high-pressure sales position, he quickly realized he was forcing himself into a job that didn't fit. Instead of powering through, he discovered his strengths, redefined what he truly wanted, and made a pivot into finance — without starting over. In this episode, Scott Anthony Barlow and Nick break down the exact steps he took to move from misaligned work to a career that finally feels right. What you'll learn

Today we are talking about what happens when you turn left on the airplane and fly business class! Now that Kim and Tamara have flown business class on many airlines including Delta One, Aer Lingus, TAP Airlines, Emirates, Finnair, Condor, Avianca, and others. Whether you are booking on points or paying cash, there are some things that you need to know first. Episodes Highlights Research what aircraft is flying the route you are looking to buy because the business class can vary dramatically depending on the plane and the layout Keep in mind that the airline can still change the aircraft after booking The airline will provide you with the aircraft type and should list if it is a lay flat seat or a suite You can also research how often the aircraft is switched out Also look at YouTube plane reviews for the specific route that you are looking at booking You may want to splurge on business class on longer flights, for example longer than eight or nine hours Consider if you have an overnight flight, you may want to upgrade to business class Keep in mind that if the flight is leaving in the early evening, it may still be hard to sleep Also, dinner service can really cut into your potential sleep time so on a shorter flight (e.g. from the east coast to Europe), it may not be worth it If you want to book with points, you can also use a paid service or use paid apps to try to find the best reward flights If you are booking on points, keep in mind that you still need to pay taxes and fees on most flights and some airports (such as London Heathrow) are very expensive If you have Avios points, you can move them to different programs but other partner programs you can combine Business class is different than first class. Many airlines don't have first class, such as Qatar or Delta, but others have first class, business class, premium economy, and economy When you are traveling business class, you have access to the priority lane for checking your bags Some airports offer a priority security lane as well When traveling business class, you have access to the airline lounge (if available in the airport) You also get to board early and they will typically bring you a welcome drink Keep in mind that your under-the-seat space is limited in business class and some airlines or aircraft set ups have better storage than others The airline will also provide you with a small amenity kit with a sleep mask, moisturizer, lip balm, and other items They will also provide you with a comfy blanket and pillow and some will make up your bed for you Our favorite business class experiences include Qatar, Turkish Airlines, and JetBlue Mint Our favorite lounge experiences have been the Virgin lounge in Heathrow, the Business Class lounge for Turkish Airlines in Istanbul, and the Garden in Doha, and the British Airways lounge Related Episodes How to choose your seat on the airplane What to know about airline fees Airport travel tips

Anne-Laure Le Cunff: Tiny Experiments Anne-Laure Le Cunff is an award-winning neuroscientist, entrepreneur, and writer. She is the founder of Ness Labs and author of its widely read newsletter, a researcher at the ADHD Research Lab, and an advisor for the Applied Neuroscience Association. She is the author of Tiny Experiments: How to Live Freely in a Goal-Obsessed World*. We all get into a rut sometimes. Once we notice we're in one, our tendency is to work really hard to get out of it. In this conversation, Anne-Laure and I explore how starting with something tiny is often the better bet. Key Points SMART goals assume we know exactly where we're heading. Most of the time, that's not clear. A tiny experiment focuses on outputs instead of outcomes. To build more comfort with uncertainty, find one small place to experiment. Our brain uses growth loops to constantly adjust our trajectory. We don't go in circles; we grow in circles. Improving growth isn't about knowledge or skill; it's thinking about your thinking, questioning your responses, and knowing your mind. A simple, 5-minute tool is Plus Minus Next. It surfaces what's working, what's not, and your next steps. Resources Mentioned Tiny Experiments: How to Live Freely in a Goal-Obsessed World* by Anne-Laure Le Cunff Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Become the Person You Want to Be, with James Clear (episode 376) How to Change Your Behavior, with BJ Fogg (episode 507) How to Create Space, with Juliet Funt (episode 540) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Are your form-fill leads slipping through the cracks? In this episode of Online Marketing For Doctors TV & Podcast, we reveal a simple but powerful fix that can increase your consultation conversion rate by over 300%—without spending more on ads. It all comes down to Speed to Lead.   Most clinics don't have a response problem… They have a response time problem.

Have you ever dreamed about taking a three-week vacation without your business falling apart?Or maybe just getting a full weekend without checking Slack, Asana, or inboxes that feel like they multiply overnight?Friend, if that feels impossible... I want you to know: it's not. You just need better systems.In this solo episode, I'm taking you behind the scenes of what actually allows businesses to scale beyond 7-figures: not magic, not hustle... but systems that work without you.I've worked with business owners making $5M, $8M, and beyond—and you'd be shocked at how many of them are still stuck working in the weeds. And guess what? Most of them have one big thing in common: no solid systems.Here's the truth: you have to earn the right to climb out of the work. And you earn it by building systems that empower your team to succeed without you micromanaging every detail.In this episode, I answer real Instagram questions from fellow entrepreneurs (like Alex and Rachel) who are overwhelmed, overworked, and asking: “How do I get OUT of the day-to-day and INTO scaling?”Together we break down:The myth that systems are something you “do later”Why creating SOPs isn't optional if you want to scaleHow we use tools like Notion and Asana to make our systems airtightMy personal 4-step delegation framework I learned from Teresa LoweAnd YES—I even walk you through an actual SOP from my teamThis isn't just a pep talk. It's a practical guide for how to stop being the bottleneck and start building a business that grows without burning you out.You were never meant to build a business that feels like a burden.Let's change that—one system at a time.Click play to hear all of this and:[00:01] Why being overwhelmed is usually a systems problem (not a hustle problem) [00:52] The cost of not having systems: low profit, constant stress, and no scalability [02:44] Why there's never a perfect time to start building systems [03:37] The hard truth: you must earn the right to delegate [05:24] The 4-Let Delegation Framework that changed everything [06:26] Behind the scenes: Our project management SOP process [07:25] How we use Notion + Asana to build repeatable workflows [08:40] Final encouragement: systems aren't sexy, but they will set you freeListen to Related Episodes:How to Create Team Systems and Operations That Simplify Scaling and GrowthHow to Reclaim Your Time and Boost Business Productivity with Nick Sonnenberg

Negotiating a job offer can feel intimidating. You want to ask for more without sounding greedy or risking the offer. In this episode, negotiation expert and author David Sally shares why the best negotiators are both tough and fair, and how you can use this approach to land the compensation and role you deserve. You'll learn how to prepare effectively, avoid common mistakes, and apply practical negotiation strategies that preserve relationships while helping you secure the best possible offer.   What you'll learn Why preparation is the single most overlooked (and most valuable) part of any negotiation How to adapt your negotiation style to fit the culture of the company or industry Two powerful strategies to use to overcome gender bias in negotiations Practical tips for negotiating job offers without burning bridges Why being tough and fair makes you a stronger negotiator How to ask for more without sounding greedy—or jeopardizing the offer   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with our team about your unique situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Get a Raise When You Negotiate Your Next Role (Spotify / Apple Podcasts) A Career Change Can Pay Well: How to Ask for More with G. Richard Shell (Spotify / Apple Podcasts)

Most clinics don't lose leads because they don't have enough; they lose them because they don't follow up fast enough. In this episode of Online Marketing For Doctors TV and Podcast, we're diving into one of the most critical pieces of your clinic's patient acquisition strategy: follow-up. ⏱️ Did you know responding to leads within 5 minutes makes you 21x more likely to convert them? Yet 44% of businesses give up after just one follow-up. If your bookings are stagnating, your follow-up process could be the reason.  

How to (constructively) lower the bar on your meditation practice.   Ofosu Jones-Quartey is a meditation teacher, hip-hop artist, and author based in the DC area. He's a certified teacher with over 20 years of experience bringing mindfulness, self-compassion, and creativity to people of all ages. His stage name is “Born I,”, and his new book is called Lyrical Dharma: Hip-Hop as Mindfulness.   In this episode we talk about: The definition of open-awareness meditation  How it differs from classical concentration practices (such as focusing on your breath, or loving kindness phrases) Why Ofosu chose open-awareness meditation (in direct response to his struggles with OCD) How you can practice open-awareness meditation  The benefits of a technique called “mental noting”  The “practice self-assessment tapes” that we run in our mind Self-compassion and “lowering the bar” in your meditation practice The relationship between  neurodiversity and meditation in general How to  depersonalize the experience of suffering And we hear some of Ofosu's music and the life experiences that inspired it Related Episodes: How to Become a Regular Meditator (and More) | Alexis Santos A More Relaxed Way to Meditate | Alexis Santos Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel   Additional Resources:  Lyrical Dharma Music Playlist   Get ready for another Meditation Party at Omega Institute! This in-person workshop brings together Dan with his friends and meditation teachers, Sebene Selassie, Jeff Warren, and for the first time, Ofosu Jones-Quartey. The event runs October 24th-26th. Sign up and learn more here.   To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris   Sponsors: Narwal VacuumIf you want to treat your home to spotless, fresh floors, visit us.narwal.com/podcast to get the early bird price! Function HealthLearn more and join using our link. The first 1,000 get a $100 credit toward their membership. Visit www.functionhealth.com/HAPPIER or use gift code HAPPIER 100 at sign-up to own your health.

When they win, I win. When I win, they win.That's how I approach networking. It's not about “getting in the room”—it's about expanding the room so we can all win together.In this episode of The Jasmine Star Show, I'm pulling back the curtain on how I've intentionally used Instagram to build real relationships with 8-figure founders—relationships that started with zero connections and zero expectations.Here's the deal: people are always asking me, “Jasmine, how did you get into that room? How did you build a network of powerful founders?” And today, I'm breaking it ALL down.But I'm not giving you theory. I'm giving you the actual steps I used. Plus, I'm sharing two real-life examples of women I met on Instagram who are now part of my mastermind and personal network.Here's what you'll learn:The exact 4-step framework I use to build authentic relationships online (Follow. Study. Engage. Invite.)How I built a connection with Shay Bacani, a powerhouse in the beauty and wellness funding spaceWhy story-driven engagement and real connection is more powerful than cold DMsHow to shift from being a fan to being a peer (this part is gold)Whether you're scaling to eight figures, seeking strategic partnerships, or just trying to connect with like-minded founders—you'll walk away from this episode with a clear, simple roadmap to start building your dream network… one DM at a time.And yes, I even read my actual DMs to Shay. (Spoiler alert: there's nothing fancy—just intentional connection.)It's time to build a network that matches your ambition.Let's get to work.Click play to hear all of this and:[00:01] Why abundance and connection matter more than “getting in the room”[00:56] Why stories—not just strategies—connect us the most[01:20] A sneak peek into Jasmine's current focus: business acquisition and advisory work[02:58] How Instagram's algorithm helped Jasmine find her people (shoutout to IG!)[03:52] Real-life example: How Jasmine discovered and connected with Shay Makani[04:46] How Jasmine used Story replies, thoughtful engagement, and DMs to build trust[05:40] The exact DMs Jasmine used to move from follower to Zoom call with an 8-figure founderListen to Related Episodes:How to Create More Meaningful Relationships in Business

You're not stuck because you lack ambition—you're stuck because something big has shifted. How Burnout, Breakups, and Babies Trigger Career Change. In this episode, Scott walks through 3 of the 16 powerful life events—what we call Career Change Catalysts—that often trigger career transformation. You'll hear real stories from people who faced burnout, identity shifts, and quiet career misalignment… and how they used those moments to find more meaningful, purpose-driven work. If you've felt “off” in your career lately or stayed in a role longer than you should have, this episode will help you recognize the signs—and move forward with intention.   What you'll learn How to use Career Change Catalysts to propel you into a career that truly fits (and how to recognize the opportunities) The early signs of career misalignment before burnout or health issues hit Why “comfort” can keep you stuck longer than fear The 3 most common life events that lead to career change Why chasing a “better job” doesn't always lead to a better life—and what to do instead   Resources Mentioned: Full list we've compiled of the 16 career change catalysts: https://happentoyourcareer.com/16-career-change-catalysts/  Steph: From Soul Crushing to SoulCycle: How Steph Made the Leap to Work She Loves Aaron: Taking Control of Your Career When It's Harming Your Mental Health Edna: Leaving a Misfit Job in Search of Career Fulfillment   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with someone on the team about your situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Changing Careers (When You Don't Know Your Next Job Title) (Spotify / Apple Podcasts)

What if quitting isn't the answer? Jill's journey proves that experimenting with your career while still employed can create powerful ripple effects and open new possibilities. What you'll learn Why job searching might be the least important part of a career change How to use career experiments to unlock clarity and confidence without quitting right away The powerful ripple effect of taking just one bold step How Jill turned conversations with strangers into a brand-new life   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with our team about your unique situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Stuck in a Career You're Unhappy With? Fear Of Taking Risks Could Be Keeping You There (Spotify / Apple Podcasts)

Are you spending more on ads but not seeing a rise in patient bookings? You might be losing leads, not leads lacking. In this episode of Online Marketing For Doctors TV and Podcast, we reveal three easy-to-implement strategies that help you book more patients—without increasing your advertising budget.

Have you ever felt shame after drinking? Linda spent years trying to align her desire for authenticity with her ongoing battle with alcohol. Despite practicing yoga, meditation, and promoting holistic health, alcohol continued to be her way of coping, even though she felt deep cognitive dissonance. On the outside, she helped others find balance; on the inside, she struggled with shame after drinking. Her people-pleasing nature kept her in this tug-of-war. It wasn't until she embraced The PATH that she found clarity, hope, and the courage to stop hiding. In this episode, Linda shares how she stopped feeling shame after drinking and began to embrace her true self. In this episode, Annie and Linda discuss : Struggling with authenticity while practicing yoga and holistic health, yet secretly battling alcohol Parenting her parents and siblings—Linda felt responsible for holding her family together Being encouraged to drink by her father, who believed alcohol was essential for connection People-pleasing tendencies that kept Linda stuck in unhealthy cycles, including her reliance on alcohol Drinking to fit in—how alcohol became a way to mask feelings of insecurity and inadequacy Feeling shame after drinking—how Linda struggled with self-judgment and guilt Joining The PATH and finding clarity, hope, and self-compassion as she shifted her mindset The shift from people-pleasing to setting boundaries, and how it helped her regain control Rediscovering her true self after years of using alcohol to cope Embracing emotional connection over numbing with alcohol, and how it deepened her relationships And much more... Episode links: This Naked Mind Institute - jointnmi.com Good Vibration Coaching - https://www.goodvibrationcoaching.com/ Related Episodes: How do I handle cravings and people pleasing? - Reader Question - E 272 - https://thisnakedmind.com/ep-272-reader-question-how-do-i-handle-cravings-and-people-pleasing/  Naked Life Story – Where are they now? – Halima - E 703 - https://thisnakedmind.com/ep-703-naked-life-story-hayley-where-are-they-now-halima/ The Cost of Fitting In - Alcohol Freedom Coaching - E785 - https://thisnakedmind.com/the-cost-of-fitting-in-alcohol-freedom-coaching-e785/ Ready to take the next step on your journey?  Visit https://learn.thisnakedmind.com/podcast-resources for free resources, programs, and more. Until next week, stay curious!

Sabina Nawaz: You're the Boss Sabina Nawaz is an executive coach who advises C-level executives and teams at Fortune 500 corporations, government agencies, nonprofits, and academic institutions. During her 14-year tenure at Microsoft, she went from managing software development teams to leading the company's executive development and succession planning efforts for over 11,000 managers and nearly a thousand executives, advising Bill Gates and Steve Ballmer directly. She's the author of You're the Boss: Become the Manager You Want to Be (and Others Need)*. Every leader I know intends to be authentic. Unfortunately, we sometimes use authenticity as an excuse not to do the critical work of calibrating our actions. In this conversation, Sabina and I discuss how to avoid that trap so we can show up more genuinely for others. Key Points “Yeah, but…” signals justification and holds us back from what we most need to learn. Your success comes despite unhelpful traits, not because of them. Pure authenticity is a complete fallacy. Authenticity is not singular. We sometimes use authenticity as an excuse not to do the important work of calibrating our actions. Don't let the smokescreen of past “authenticity” get in the way of growth. Authenticity is not static. Reading your old past social media posts will remind you of this. When shifting, start with small experiments to nudge you in a new direction. Language that may be warning signs of the authenticity trap: “That's just how I am.” “I'm not the kind of person who…” “I'm not being true to myself if…” “That's the way I've always done things, and it's worked for me.” Resources Mentioned You're the Boss: Become the Manager You Want to Be (and Others Need)* by Sabina Nawaz Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Change Your Behavior, with BJ Fogg (episode 507) How to Start a Big Leadership Role, with Carol Kauffman (episode 617) The Habits That Hold Leaders Back, with Marshall Goldsmith (episode 696) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

What happens when you're invited to a dinner where you can't say your last name… or what you do? I thought it was a scam—until I met Jon Levy: NYT bestselling author, behavioral scientist, and mastermind behind a wildly powerful community experience.In this episode, Jon and I chat about why traditional networking is broken, the science of trust and connection, how to build authentic relationships (even without money or a big platform), and what people really remember about you.If you've ever felt awkward networking or wondered how to build influence without being fake, this one's for you.

When the world feels heavy, it's easy to lose yourself in fear, anger, and exhaustion—especially as a highly sensitive person. Between political turmoil, humanitarian crises, and personal responsibilities, many of us are carrying a quiet, background dread that can slowly erode our sense of peace.In this episode of the Highly Sensitive and Strong Podcast, we explore how to find the sacred in the mundane—how to stay present, connected to love, and attuned to joy, even when life feels heavy. I share personal stories, reflections on collective grief, and practical ways to soften into everyday moments that offer healing and hope.

If your clinic can't run without you… do you actually own a business—or just a very demanding job? In this episode of Online Marketing For Doctors TV and Podcast, we explore the unglamorous but powerful truth behind every scalable clinic: systems and SOPs.

Marie Forleo joins me for a full-circle conversation on building a dream life and business—with clarity, resilience, and heart.We cover: ✨ Why “clarity comes from engagement, not thought” ✨ How to know if you're chasing your dream—or someone else's ✨ Marie's favorite money mantra ✨ How she handles doubt + setbacksMarie also shares the surprising lesson from a jewelry collab—and drops 3 powerful money + success mantras you don't want to miss!

In this heartfelt episode, Lori gently guides mothers through one of the hardest truths to navigate as parents: how to teach their children that God is good, even when life feels anything but. Drawing from personal experience and Scripture, Lori shares practical wisdom for walking with your children through seasons of suffering, loss, and deep questions about God's character.Key Takeaways:Helping children with their crisis of faith at a young age. Gentle advice for when children express anger at God or doubt His loveCreative ways to reinforce trust in God through music, testimony, and everyday gratitudePractical steps to lay a foundation of God's Character vs life's circumstancesResources and Related Episodes:How a Mom Can Help Her Angry, Grieving Daughter Podcast Episode 69 with Erica and Jennifer BoldingTalking with Your Child About Anger Podcast Episode 71Music:You're Gonna Be Okay - Bethel MusicInto the Sea - Tasha LaytonSubscribe to Raising Fatherless Kids and share this episode with a friend walking through hard questions about God's goodness.Connect with Perspective Ministries: https://perspectiveministries.org

What happens when everything goes sideways?In this flash fire episode, I'm sharing powerful insights I learned from Navy SEAL-turned-leadership expert Rich Diviney. After attending a conference to support a friend, I walked away with a game-changing framework for facing fear, chaos, and uncertainty.We'll unpack:Why fear = uncertainty + anxietyThe “predictability paradigm” and how to break itA 3-step mental model to regain control: Duration. Pathway. Outcome.If you're feeling stuck or overwhelmed, this episode is the mindset shift you didn't know you needed.Press play and let's move some horizons.

On maintaining sanity in insane times. Ezra Klein is an opinion columnist and host of the award-winning Ezra Klein Show podcast at The New York Times. His latest book is Abundance, co-authored with Derek Thompson. He is also the author of Why We're Polarized, an instant New York Times bestseller, named one of Barack Obama's top books of 2022. He lives in Brooklyn, New York. In this episode we talk about: How Ezra maintains some degree of equanimity Digital hygiene Ezra's meditation practice Ezra's tattoo, which is a reminder to maintain intellectual humility Ezra's new end of the day ritual The future of the species at what appears to be a pivotal moment. Related Episodes: How to Be a Good and Sane Citizen in Ugly Times | Ezra Klein Ezra Klein, How We Interact with Politics Matters Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel   To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris  

Patrick Lencioni: The 6 Types of Working Genius Patrick Lencioni is founder and president of The Table Group, a firm dedicated to protecting human dignity in the world of work, personal development, and faith. Pat is the author of twelve best-selling books with over seven million copies sold. The Five Dysfunctions of a Team remains a national best-seller and he's also the author of The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team. Many of us have heard the invitation from Jim Collin's book _Good to Great_ to get the right people on the bus. But once the right people are on the bus, how to do you find the right seat for each person? On this episode, Pat and I discuss how to utilize the Working Genius model to find the right work for the right team members. Key Points When addressing burnout, the type of work someone does is more significant than the volume of work. Three stages of work are present for almost every team: ideation, activation, and implementation. A cup of coffee in an excellent thermos can stay hot an entire day — that's true of us when we're aligned with our working geniuses. Finding the right work for a team member is far easier than finding the right person culturally. Before you look elsewhere, be sure they are in the right seat. To fill gaps in your team's geniuses, you can hire, borrow, or find people where competence will suffice for now. Resist the temptation to immediately jump to hiring. Resources Mentioned The 6 Types of Working Genius assessment The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team by Patrick Lencioni Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Get the Ideal Team Player, with Patrick Lencioni (episode 301) How to Lead an Offsite, with Tom Henschel (episode 377) The Mindset Leaders Need to Address Burnout, with Christina Maslach(episode 609) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. At an inflection point? Request an invitation to apply for the Coaching for Leaders Academy in September.

What if the best thing you could do for your business this year… was do less?In this raw, behind-the-scenes episode, I'm sharing how intentionally creating blank space in my calendar—not a break, not a vacation, but a purposeful pause—completely transformed my business growth.You'll hear how stepping back led to major clarity, a game-changing mastermind invite with Brendon Burchard, and a bold new approach to my product suite and funnels. I also dive into the power of Deep Work Days, why “busy” isn't always better, and how to stop overcommitting and start expanding.This isn't a framework. It's real-time documentation of a massive mindset shift.If you've ever felt stuck in hustle mode, this is your permission slip to do things differently in 2025.Click play to hear all of this and:[00:01] Why creating blank space—not hustle—is the most powerful thing I've done in 2025 [02:45] The distinction between rest, recharge, and true blank space [04:10] What happened when I blocked off three weekdays and actually honored that time [05:30] How a random text to Brendon Burchard led to a game-changing mastermind invite [06:45] The major funnel and product suite shifts we made because of that blank space [08:15] Why courage (not time) is what you need to create space for your next level [09:00] What I do during my new “Deep Work Days” and why they matter more than I expectedListen to Related Episodes:How to Double Your Energy and Focus with Tanessa Shears

Tired of sending dozens of applications into the void with no response? The real problem isn't your resume or the job market, it's that most people use job boards like slot machines, hoping to get lucky. Discover how one person went from months of rejected applications to landing their dream job in just one week by changing their entire approach to job searching (and how you can too!) Don't forget to check out our previous episode on how you can build your own “Ideal Career Profile”.   What you'll learn How spending months on unclear applications wastes time you could use identifying your ideal role Why doing internal work before job board surfing transforms your entire job search strategy The specific steps to examine past experiences and identify what truly energizes you at work   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with our team about your unique situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Discover Your Strengths to Find Your Ideal Career (Spotify / Apple Podcasts)

In this episode, I sit down with Adam Schafer—co-founder of the Mind Pump Podcast and serial entrepreneur—for a real-talk convo on building an 8-figure brand without outside funding. We dive into how he and his partners grew a scrappy podcast into a thriving business by leading with value, staying consistent, and building community.We chat about why bootstrapped founders often downplay their success, how to monetize after proving your value, and the key differences between business, team, and personal branding. If you've ever questioned whether your slow start is worth it—this episode is your reminder to keep going.Click play to hear all of this and:[03:58] How two bootstrapped entrepreneurs realized their path was the one others envied[05:41] The mission behind Mind Pump and how they started with zero expectations[08:18] The 3-part framework Adam used to build value before monetizing[13:20] How they monetized their podcast after proving the market[15:45] Navigating business with multiple partners—and still liking each other[21:11] Why consistency and community matter more than polish at the startListen to Related Episodes:How to Build Your Personal Brand as a High-Achieving EntrepreneurHe Built a Multimillion-Dollar Business Using THIS Content Strategy ft. Richard RyanHow I Built a 7-Figure Brand: A Conversation About Growth, Pivoting and ScalingConnect With Adam Schafer:Adam Schafer is the co-founder of the Mind Pump Podcast, a widely downloaded show aimed at demystifying fitness and health through candid, value-packed conversations. Alongside his partners, Adam has built a business empire that includes educational content, coaching, and training programs—all without external funding. He's a straight-talking entrepreneur who values honesty, grit, and authenticity, and brings those qualities into every business decision and podcast episode.

Thinking about returning to work after a career break, but feeling paralyzed by the gap on your resume? After years in a demanding executive role, Caroline found herself burned out, unfulfilled, and wondering if this was really “success.” Find out how she gave herself permission to walk away, take a two-year career break, and rebuild a work life that finally fits her life and her values.   What you'll learn How to translate 17 years of experience into compelling value propositions when returning from a career break The counterintuitive strategy of stating exactly what you want instead of apologizing for your career hiatus How to leverage assessment tools like StrengthsFinder to rebuild confidence and articulate your unique strengths   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here!   Want to chat with someone on the team about your situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Figuring Out Your Perfect Career Match (Spotify / Apple Podcasts)

If you've ever felt stuck, overwhelmed, or like you're constantly hitting roadblocks… this episode is for you.I sat down with my friend Ed Mylett on his podcast, and we went deep—so deep that I knew I had to share this conversation with you.We talk about:✅ The sneaky ways a victim mindset keeps you stuck (without you even realizing it!)✅ How to shift your beliefs so you can change your reality✅ The truth about personal branding and social media success✅ The #1 thing that makes or breaks your business growthAnd here's the thing: at one point in my life, I was unknowingly holding myself back. I thought I was doing everything right, but my mindset was actually keeping me from the life I wanted.When I realized I was operating from a place of powerlessness, everything changed.So if you've ever felt like things aren't working—no matter how hard you try—this episode is your permission slip to rewrite the narrative and take back control.Listen in, take notes, and get ready for a major breakthrough.Click >>PLAY

Maybe you have a “great job” where you've been extremely successful. But does any of that matter if you dread going to work? Nope, you're not ungrateful if you feel this way. When your career no longer aligns with your life, it's often because your identity has become too tightly wound around your job title, creating what feels like an inescapable trap. Learn how Karen stepped away from her all-encompassing job as a Dean and redesigned her career and life to find true fulfillment (and how you can do the same!)   What you'll learn How successful people often struggle most with career change because their entire identity becomes tied to their role How to use life design principles to make work serve your life instead of consuming it How to use the Ideal Career Profile to separate who you are from what you do for work Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with someone on the team about your situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Figuring Out Your Perfect Career Match (Spotify / Apple Podcasts)

Ever stared at a beautifully designed landing page template and thought, “Ugh… how do I make my copy fit into THAT?”Girl, same.But lucky for us, I've got a not-so-secret weapon: Katie Haahr.In this shortie episode of The Jasmine Star Show, Katie—my brilliant right-hand and co-content creator at Social Curator—walks us through how we use AI (yep, ChatGPT!) to match our landing page design perfectly with the right words.It's not complicated. It's not techy. It's actually wildly simple and wildly effective.Katie shares how she takes screenshots of our design templates, drags them into ChatGPT, adds our raw Google Doc copy, and prompts it to make the two work seamlessly together. Headers, bullet points, tone, structure—it all gets aligned in minutes instead of hours.Here's the deal: You don't need to be an expert copywriter. You don't need to stress over sentence length or character count anymore. You just need a screenshot, a prompt, and this 10-minute podcast.So whether you're creating a new sales page, building a funnel, or trying to sound more polished (without hiring an agency), this one's for you.✨ In this episode, you'll learn:How to pair design with copy using ChatGPTThe prompts Katie uses to “train” AI like a creative assistantWhy this saves HOURS on our marketing workflowHow we treat AI like a collaborator, not a replacementSpoiler alert: AI isn't going to replace your creativity. It's going to amplify it.Let's write smarter, not harder.

Including: “exercise snacking,” prioritizing play, and overcoming “revenge bedtime procrastination.” Marielle Segarra is a reporter and the host of NPR's Life Kit, the award-winning podcast and radio show that shares trustworthy, nonjudgmental tips that help listeners navigate their lives. In this episode we talk about:  How and why Marielle got interested in this stuff  Exercise and sleep tips that Marielle has incorporated into her own life.  Something called, “revenge bedtime procrastination” – and how to work with it Some key learnings from Marielle's experience with cancer The link between fitness and play—and why play is so important for human flourishing How to assess how much play you're getting and tips for getting more of it The very subtle but important question of letting go of outcomes—in other words, not pursuing all of this stuff with so much of an agenda— and actually enjoying the process  Paid subscribers of DanHarris.com will have exclusive access to a set of all-new guided meditations, led by friend of the show Cara Lai, customized to accompany each episode of the Get Fit Sanely series. We're super excited to offer a way to help you put the ideas from the episodes into practice. Learn all about it here. Related Episodes: How to Change Your Habits | Katy Milkman LifeKit's A behavioral scientist's advice for changing your life  How To Take Care of Your Body Without Losing Your Mind Get Fit Sanely: the podcast playlist Join Dan's online community here Follow Dan on social: Instagram, TikTok Subscribe to our YouTube Channel   To advertise on the show, contact sales@advertisecast.com or visit https://advertising.libsyn.com/10HappierwithDanHarris

Wes Adams: Meaningful Work Wes Adams is the CEO of SV Consulting Group, a firm partnering with Fortune 500s and scaling companies to develop high-impact leaders and support high-performing teams. He is also a positive psychology researcher at the University of Pennsylvania, where he studies the leadership practices and organizational structures that help employees thrive. He's the author, along with Tamara Myles, of Meaningful Work: How to Ignite Passion and Performance in Every Employee*. A generation ago, work was just work for a lot of folks. Today, we expect more out of our careers than past generations ever did. That means leaders need to be better at helping people find meaning at work. In this conversation, Wes and I discuss how leaders can do better at being catalysts for connection. Key Points We expect so much more from work than we did a generation ago. Work is increasingly a place where people seek belonging, purpose, and meaning. Supporting community in the workplace is a combination of building trust and designing shared experiences. Just like a balanced investment portfolio, community is a combination of diverse avenues that build a strong foundation. Consider a simple structure for synchronized breaks to help people connect more intentionally during work. Invite team members to share a story of them at their best or reflect on a photo/story that has meaning for them at the start of team meetings. When responding to a joy that a colleague shares, ask a follow-up question that engages and elevates. Higher difficulty (yet strongly meaningful) activities include shared volunteer work and funding or support for community activities. By occasionally sharing personal plans, stories, reading lists, or other activities, the leader sets the tone for others feeling safe to connect in this way. Resources Mentioned Meaningful Work: How to Ignite Passion and Performance in Every Employee* by Wes Adams and Tamara Myles Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Create Meaningful Gatherings, with Priya Parker (episode 395) The Beliefs of Inspirational Leaders, with Stephen M. R. Covey (episode 707) The Way to Notice People Better, with Zach Mercurio (episode 733) Expert Partner Are you a talent development or human resources leader seeking a coach for an internal client? Coaching for Leaders has partnered with some of the top coaches in the world, including a number of past podcast guests. Help us make an introduction by visiting our Expert Partners Page and telling us what you're seeking in a coach. Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The biggest career networking myth says to "tell everyone you're looking" - but that rarely works unless you do this one crucial thing. Travis discovered this game-changing approach and transformed his career by focusing on strategic conversations instead of collecting random connections. In this episode, he shares how embracing "awkward connections" helped him transition from cabinet making to his dream job in playground design - without ever submitting his resume online.   What you'll learn Why the common advice “tell everyone you're looking for a job” rarely works (and what to ask instead to get actual results) The counterintuitive approach that helped Travis land his dream job without ever submitting a resume online How to evaluate job offers beyond salary to find roles that truly fulfill your entire life, not just your career   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here!   Want to chat with someone on the team about your situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Six Career Experiments To Help You Discover Your Ideal New Role (Spotify / Apple Podcasts)

Ever feel like your business is outgrowing you?Like you're stuck in the daily grind, managing everyone and everything, and somehow still have no time to think big?Been there.

Turn your unexpected layoff into the career transformation you've been waiting for. In this episode, discover how Kristen's layoff became the catalyst that propelled her toward work that truly fulfills her (and how you can too!) especially when you've already laid the groundwork for what you really want. What you'll learn How to recognize when you're truly stuck and need a career change, not just a different job Why understanding your values and desired feelings at work matters more than job titles How to transform unexpected career setbacks into opportunities for meaningful growth   Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with someone on the team about your situation? Schedule a conversation   Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over.   Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Stuck in a Career You're Unhappy With? Fear Of Taking Risks Could Be Keeping You There (Spotify / Apple Podcasts)

Jon Fogel: Punishment-­Free Parenting Jon Fogel is a husband, a father of four, and a parenting educator. His goal is to teach how to parent more effectively, with less stress and more success by combining modern neuroscience, developmental psychology, counseling, and positive, gentle parenting wisdom. He is the author of Punishment-­Free Parenting: The Brain-Based Way to Raise Kids Without Raising Your Voice*. Most of us aspire to lead well in every area of our lives, not just in the workplace. A key place for leadership with many of us is with our kids and the other young people in our lives. In this conversation, Jon and I discuss how to raise kids without raising your voice. Key Points Consequences and punishment are not the same thing, even if the words are used interchangeably. Our kids want us to like them. They are not giving you a hard time; they're having a hard time. Punishment doesn't “teach kids a lesson.” More often, it crowds out higher level thinking and children are unable to remember what they were being punished for. Rather than imposing retribution, help children surface that natural and logistical consequences of their behaviors. Get curious, not furious. Often, there's a perfectly rational reason that children are acting they way they are. Children are great imitators. So give them something great to imitate. Resources Mentioned Punishment-­Free Parenting: The Brain-Based Way to Raise Kids Without Raising Your Voice* by Jon Fogel Jon Fogel on Instagram Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310) The Way Into Better Conversations About Wealth, with Kristin Keffeler (episode 606) Supporting Return to Work After Maternity Leave, with Danna Greenberg (episode 639) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

The regret hits you like a wave: "I've made a terrible mistake." Years of education, identity, and effort seemingly wasted on the wrong career choice. But what if that mistake isn't the end of your story? What if it's actually the beginning of something better? Kate Gleason Bachman felt this crushing weight after realizing her nursing career wasn't what she had imagined. Despite following her passion for social justice into healthcare, the reality gap between expectations and daily work left her questioning everything. In this episode, Scott explores how Kate transformed her "biggest mistake" into the "best fit" by courageously designing a unique career combination rather than abandoning her nursing background entirely. What you'll learn: Why your job doesn't need to be terrible to justify making a change How to break free from sunk cost thinking Why creating the perfect career often means combining multiple elements instead of finding everything in one place Our book, Happen To Your Career: An Unconventional Approach To Career Change and Meaningful Work, is now available on audiobook! Visit  happentoyourcareer.com/audible to order it now! Visit happentoyourcareer.com/book for more information or buy the print or ebook here! Want to chat with someone on the team about your situation? Schedule a conversation Free Resources What career fits you? Join our free 8 Day Mini Course to figure it out! Career Change Guide - Learn how high-performers discover their ideal career and find meaningful, well-paid work without starting over. Related Episodes How to Figure Out What You Really Want (Spotify / Apple Podcasts) Should I Quit My Job? How to Know It's Time (Spotify / Apple Podcasts)

Make peace with the difficult parts of your personality.   Dr. Richard Schwartz is a contemporary psychotherapist, PhD in marriage and family therapy. He founded the Internal Family Systems Model (IFS) therapy system and has authored many books, most recently: The Internal Family Systems Workbook.    In this episode we talk about: What Internal Family Systems (IFS) is The relationship between buddhism and IFS How to make peace with our parts without a therapist in the room  Dan volunteers as a guinea pig to show what it's like to work with your parts The definition of love The link between IFS and psychedelics   Related Episodes: How (and Why) to Hug Your Inner Dragons | Richard Schwartz How to Get Out of Your Head | Willa Blythe Baker Kryptonite for the Inner Critic | Kristin Neff Self-Compassion Ain't Always Soft | Kristin Neff The Voice in Your Head | Ethan Kross The Science Of Burnout — And How To Recharge From Stress | Kristin Neff and Christopher Germer The Science of Emotion Regulation: How It Impacts Health, Performance, and Relationships. | Ethan Kross Lessons From the World's Longest Scientific Study of Happiness | Dr. Robert Waldinger The Art of Growing Up, Jerry Colonna The Art and Science of the World's Gooiest Cliche | Barbara Fredrickson   Sign up for Dan's newsletter here Follow Dan on social: Instagram, TikTok Ten Percent Happier online bookstore Subscribe to our YouTube Channel Our favorite playlists on: Anxiety, Sleep, Relationships, Most Popular Episodes   Additional Resources:  The Internal Family Systems Workbook is part of the new Sounds True Inner Workbooks series, which currently includes The Nervous System Workbook by Deb Dana and The Healing Anxiety Workbook by Sheryl Lisa Finn, with more titles planned.

Andrew Brodsky: Ping Andrew Brodsky is an award-winning professor, management consultant, and virtual communications expert at the McCombs School of Business at The University of Texas at Austin. He is an expert in workplace technology, communication, and productivity, and serves as the CEO of Ping Group. He is the author of Ping: The Secrets of Successful Virtual Communication*. We've all heard the well intended advice that having interactions in person is always best. And that being as close to perfect as possible is ideal. Turns out, not always. In this conversation, Andrew and I explore how adapting to the context of tough situations can help you show up in a way that's helpful for the other party and for you. Key Points In virtual interactions, what feels authentic to you may not seem authentic to the person you're interacting with. While video is best for being present, it may not be best when your underlying emotions could leak into a situation. Surface acting helps us all land with the other party more authentically. Audio only can help this land better. If using a less rich medium to communicate (i.e. email instead of a conversation) it's helpful to explain why you made that choice. People who appear perfectly competent may not be as likable. Consider surfacing blunders that aren't central to the core expertise of your work. We often default to the medium that works best for us. Consider what will land best with the other party. Resources Mentioned Ping: The Secrets of Successful Virtual Communication* by Andrew Brodsky Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Genuinely Show Up for Others, with Marshall Goldsmith (episode 590) How to Make a Better Impression on Camera, with Mark Bowden (episode 643) How to Grow From Feedback, with Jennifer Garvey Berger (episode 713) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

As your business grows, the roles, responsibilities, and team structures that got you to where you are might not be the ones that take you to the next level.Believe me, I've been there—it's tough, it's emotional, and it's absolutely necessary.In this episode, I'm diving into the three major indicators that it's time to revisit your team structure. From market shifts to internal inefficiencies, I'll show you how to assess what's working (and what isn't), create a clear plan of action, and lead your team with transparency and confidence.Click play to hear all of this and:(00:01:00) Biggest challenges when considering team restructuring for growth(00:02:05) How market changes influence your company's needs for specific roles and responsibilities(00:07:13) Steps for identifying particular pain points in team performance(00:09:03) The importance of transparent communication and phased execution of changes within your team(00:09:03) The three main indicators that suggest a need for team restructuringListen to Related Episodes:How to Ask Questions that Get ResultsMy (Un)Sexy Strategy for Business Growth

Have you ever wondered why some entrepreneurs seem to crush it every time while others feel like they're spinning their wheels? Spoiler alert: It's not luck—it's testing.Today, I'm peeling back the curtain and giving you an inside look at how two incredible entrepreneurs tackled their recent Black Friday promotions. And here's the kicker: they weren't afraid to try new strategies, even when it meant stepping out of their comfort zones.In this episode, I'm sharing why testing (not guessing) is the real MVP for marketing and conversions, the behind-the-scenes of a product-based business that 10X'd their Amazon sales, and how a service-based entrepreneur doubled her revenue with a last-minute webinar.Plus, I'll walk you through how to navigate the ups and downs of testing—and why the results are always worth it.Whether you're scaling a product line or leveling up your service-based offers, these stories will spark ideas, inspire action, and, let's be real, probably make you say, “I can totally do this.”Are you ready to stop guessing and start testing? Let's go!Click play to hear all of this and:(00:00:00) Why testing isn't just a buzzword—it's the secret sauce to entrepreneurial success(00:02:01) The key difference between a theory and a test (and why it matters for your business)(00:04:52) The essential questions you need to ask before mapping out your next big strategy(00:07:35) Why adding an educational twist to your content could unlock higher conversions(00:09:33) How product-based businesses can test, tweak, and scale smarter(00:10:33) Why Meta ads are a goldmine for customer insights, retargeting, and boosting sales(00:15:26) Managing the mindset game: How to tackle the emotional ups and downs of testing(00:33:30) The ultimate takeaways from Amanda and Abby's game-changing promotionsListen to Related Episodes:How to Ask Questions that Get ResultsCreating Content, Testimonials, and Your Next Offer | Q&AConnect With Amanda and Abbi:Bloom Owl (Amanda's Company)Abbi Kirsten Collections (Abbi's Company)

Donna Hicks: Leading with Dignity Donna Hicks is an Associate at the Weatherhead Center for International Affairs at Harvard University and the former Deputy Director of the Program on International Conflict Analysis and Resolution (PICAR). She has facilitated dialogues in numerous unofficial diplomatic efforts and was a consultant to the BBC in Northern Ireland, where she co-facilitated a television series, Facing the Truth, with Archbishop Desmond Tutu. She is the author of Dignity: It's Essential Role in Resolving Conflict and Leading with Dignity: How to Create a Culture That Brings Out the Best in People*. Everyone wants to be treated in a way that shows they matter. We may differ in status, but we are all equal in dignity. In this episode, Donna and I explore how appreciating dignity can help us bring out the best in people. Key Points Everyone wants to be treated in a way that shows they matter. Dignity is different than respect. Everyone has dignity, but not everyone deserves respect. A major misconception of dignity is that we receive our worth from external sources. We're at our best when connected to our own dignity, connected to the dignity of others, and connected the dignity of something bigger. Start with vulnerability and empathy. These open the doors to connecting with your own dignity and the dignity of others. We may differ in status, but we are all equal in dignity. Resources Mentioned Dignity: It's Essential Role in Resolving Conflict* by Donna Hicks Leading with Dignity: How to Create a Culture That Brings Out the Best in People* by Donna Hicks Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143) Use Power for Good and Not Evil, with Dacher Keltner (episode 254) Help People Show Up as Themselves, with Frederic Laloux (episode 580) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Have you ever thought you were headed in one direction, only to find yourself on a completely different path? That's exactly what happened to me at the Modern Elder Academy (M.E.A.) as part of a leadership accelerator program. I went in expecting a DEEP dive into business, but what I found was something far more profound: a complete shift in the way I see personal growth and transformation.This isn't your typical “business as usual” episode—it's my personal reflection into how we grow, transform, and evolve as entrepreneurs and individuals. I'll be sharing personal stories (including that one time I went on a three-hour hike in high tops) and practical takeaways that you can apply to your business and life today.This episode is my way of keeping a promise I made years ago: to share what I've learned so you can avoid some of the mistakes I've made and grow your business with clarity and purpose!Click play to hear all of this and:(00:03:01) How a hike through New Mexico ended up not being about nature (at all) but about uncovering deeper connections and unexpected clarity(00:06:01) Biggest takeaways from the M.E.A. experience and how they reshaped the way I approach life and business(00:06:58) Why the questions you're asking yourself might be the very thing holding you back—or propelling you forward(00:08:00) The power of having a “wisdom book” as the secret weapon you didn't know you needed(00:10:40) Redefining disappointment and learning to use it as a tool for recalibrating expectations and reality(00:12:33) The concept of liminality—the in-between space where growth and clarity often begin(00:13:37) The anatomy of transformation, starting with the courageous act of letting go(00:17:09) Navigating the messy middle—the hardest yet most transformative part of any big change(00:20:25) The key ingredient for stepping into the next chapter of your life(00:24:20) The difference between a fixed mindset and a growth mindset and why it matters in transitional momentsListen to Related Episodes:How to Ask Questions that Get Results7 Pivots in Business Led to THIS MomentHow to Build Your Self Trust to Make Better Business Decisions

Have you ever wondered how a single moment of frustration could transform into a lifelong loyalty? In today's episode, we're diving into how to turn even the messiest client moments into opportunities to build trust and strengthen relationships.(Yep, even when everything feels like it's hitting the fan, there's a way to turn it around!)I'll share the surprising power of the service recovery paradox, some real-life lessons (like the time I accidentally double-booked a wedding client—yikes!), and practical strategies you can start using today to handle client hiccups with confidence and grace.Whether it's a missed expectation or a full-blown mistake, how you handle it can make all the difference.Click play to hear all of this and:(00:00:00) The service recovery paradox and its impact on customer satisfaction(00:02:29) The inevitability of client issues and the importance of response(00:03:31) My 4-step framework for assessing client problems and mending relationships(00:04:30) The first step in the framework is all about focusing on understanding the issue(00:04:30) Step two is about evaluating the client relationship to determine if it's worth salvaging(00:04:30) Step three and the importance of setting clear expectations moving forward(00:05:29) Step four and the power of trusting your gut in deciding whether to continue the client relationship(00:06:24) My personal experience with a challenging client experience and the importance of making amendsListen to Related Episodes:How to Create Team Systems and Operations That Simplify Scaling and GrowthHow to Identify and Lead A, B, and C Players for Business SuccessHow to Become a Better Speaker and CommunicatorHow to Build Long-Lasting Client Relationships in Business

Let's get real for a moment—how often do we see marketing that leans on fear, pressure, and scare tactics? It's all about the “buy now or else” vibes. But what if there's a better way?In this episode, I'm flipping the script and diving into possibility marketing—an approach that inspires action by showcasing what's possible for your audience.I'll share my personal story (including some cringe-worthy moments with cayenne water cleanses—spoiler alert: don't do it!) and how shifting from fear-based messaging to possibility-driven storytelling can transform the way you connect with your customers.Click play to hear all of this and:(00:00:35) Why inspiring clients is more effective than scaring them into action(00:01:57) My personal struggle with weight and the negative impact of fear-based messaging(00:05:36) My three-step framework for possibility marketing(00:07:44) How to audit your content from your ideal client's perspective to inspire action

Margie Warrell: The Courage Gap Margie Warrell is a best-selling author, keynote speaker, leadership coach, and Forbes columnist. With twenty-five years of experience living and working around the world, she has dedicated her life to helping others overcome fear and unlock their potential. She is the author of The Courage Gap: 5 Steps to Braver Action*. Whether it's painting a vision of the future or giving feedback on something that didn't work yesterday, courage is a necessity for leaders. In this episode, Margie and I highlight the way towards just a bit more of it. Key Points Leaders may rise in the ranks because of what they do, but cap themselves because of who they are. The smarter we are, the more our fears work in the background. Beware discounting the future. Fear causes us to value the future less than the present. Reel in fearcasting worst-case scenarios. These can prevent us from seeing the benefits of action. Stop rationalizing inaction and excess caution. An excuse is always there to prevent you from doing that's right and true. Avoid betraying yourself to secure status with others. Resources Mentioned The Courage Gap: 5 Steps to Braver Action* by Margie Warrell Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Protect Your Confidence, with Nate Zinsser (episode 573) How to Help People Engage in Growth, with Whitney Johnson (episode 576) How to Grow From Feedback, with Jennifer Garvey Berger (episode 713) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Have you ever thought about the perseverance it takes to keep going, even when the journey feels impossibly tough?Today I'm sharing one of the most reflective episodes yet—a deep dive into the lessons that shaped my 2024 and the people who had the biggest impact on my year.This isn't just a highlight reel. It's about grit, growth, and the gold we're all searching for amidst the dirt.This episode is personal, it's real, and it's for anyone who needs a little encouragement to keep digging for the gold in their own life.Click play to hear all of this and:(00:00:50) Why I decided to reflect on the people who significantly impacted my life and business in 2024(00:01:39) Insights from my experience with Gary Vaynerchuk, focusing on perseverance and authenticity(00:06:01) My perspective and commitment to my goals moving forward(00:06:58) Learnings from my mentor, Susan Sierota, who believes in me even when I doubt myself(00:07:47) The 3 coaching styles that made a big difference for me this past year(00:08:30) How Susan's time audits helped optimize my productivity(00:10:58) Meeting Alex and his help in realizing that God was trying to get my attention(00:16:31) The power of looking for gold amidst challenges(00:19:00) The importance of going inward for personal growthListen to Related Episodes:How to Get Attention and “Embrace the Dirt” for Long-Term Success with Gary VaynerchukStrategies that Have Transformed My Business with (My Coach) Susan Sierota

Have you ever wondered how much of your communication happens without saying a word? In today's episode, I'm chatting with Blake Eastman, founder of The Nonverbal Group, behavioral researcher, former professional poker player, and absolute genius in understanding human behavior.Blake has a unique talent for unpacking the nuances of human interactions, helping you not just become a better entrepreneur but also a more connected and effective leader.Together, we explore how nonverbal communication can transform the way you build trust, close sales, and lead with confidence. Plus, Blake reveals the biggest complaint employees have about their bosses—and how to fix it.This conversation goes beyond body language—it's about stepping into your most aligned, impactful self in every interaction, whether on a webinar, in a virtual team meeting, or during a sales call.If you've ever felt unsure about how you present yourself as a leader or how to foster deeper connections in business, this episode will leave you inspired and ready to take action!Click play to hear all of this and:(00:03:49) How nonverbal cues can become your secret weapon to build trust and close more sales(00:04:27) How to spot key nonverbal signals when hiring the right talent(00:10:44) The secret that separates effective sales calls from the ones that miss the mark(00:13:19) Why authenticity is your superpower for winning more sales(00:16:58) The link between self-worth and selling—and why it's about more than your pitch(00:21:25) The biggest lessons poker can teach you about strategy and decision-making(00:30:05) Values vs. principles—and why principles might be the better focus for your business(00:44:56) How to make quick hiring decisions when they're necessary but not ideal(00:48:12) Nonverbal cues that reveal trustworthiness in candidates when hiring(00:48:51) How to evaluate fit during interviews and decide if a candidate complements your team(00:59:09) Contextual vs. literal communication styles—why understanding the difference is crucial for team dynamics(01:02:11) Why detailed responses matter for fostering better communication on your teamListen to Related Episodes:How to Create More Meaningful Relationships in BusinessHow to Become a More Effective Leader [Growth Challenge: Day 3]How to Create Team Systems and Operations That Simplify Scaling and GrowthConnect With Blake Eastman:Instagram: @blake_eastmanWebsiteNewsletter: https://nonverbalgroup.com/newsletterFor full show notes, visit jasminestar.com/podcast/episode517

Ethan Kross: Shift Ethan Kross is the author of the national bestseller Chatter and one of the world's leading experts on emotion regulation. An award-winning professor in the University of Michigan's top-ranked Psychology Department and its Ross School of Business, he is the Director of the Emotion and Self-Control Laboratory. He's the author of the new book, Shift: Managing Your Emotions--So They Don't Manage You*. Being a leader means that our emotions get triggered, often many times a day. While none of us can avoid those triggers, how we respond to them can make all the difference. In this conversation, Ethan and I explore his research on how to better manage our emotions. Key Points We often assume that approaching emotions is universally good and avoiding emotions is universally bad. Reality is much more nuanced. We can strategically use our senses to modulate our feelings. Music is a simple and powerful way to manage emotions proactively. Use playlists that align with the mood you wish to create. Using distancing language when talking to yourself (i.e. saying “you” instead of “I”) can help you regulate. Time shifting may help regulate your emotions. Ask yourself, how will I feel about this in a week? A month? A year? Different tools work for different people at different times. Experiment to help you determine what works best for you. Resources Mentioned Shift: Managing Your Emotions--So They Don't Manage You by Ethan Kross Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Find Helpful Advisors, with Ethan Kross (episode 516) How to Grow From Your Errors, with Amy Edmondson (episode 663) How to Handle High-Pressure Situations, with Dan Dworkis (episode 701) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

It's ... Indicators of the Week! Our weekly look at some of the most fascinating numbers from the news. On today's episode, we examine three measures the Biden administration is squeezing in before the clock runs out. Those include student loan cancellations, a lawsuit against Capital One, and the banishment of a sweet, sweet artificial dye.Related Episodes: How a consumer watchdog's power became a liabilityWhy big banks aren't interested in your savings accountFor sponsor-free episodes of The Indicator from Planet Money, subscribe to Planet Money+ via Apple Podcasts or at plus.npr.org. Music by Drop Electric. Find us: TikTok, Instagram, Facebook, Newsletter. Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy