Podcasts about Choice Hotels International

This week on GMH Hotel, Sarah Dandashy and Steve Turk cover the latest in hospitality and travel, including Choice Hotels International's strategic move away from budget brands to focus on upscale and extended-stay properties, and Hyatt's launch of Hyatt Select, targeting cost-conscious travelers in underserved markets. They also discuss Flywire's $330 million acquisition of Sertifi by Flywire to streamline hospitality payment solutions, Delta Air Lines Airlines' investigation into a flight evacuation caused by cabin haze, and ANA Holdings' $14 billion order for 77 aircraft to bolster domestic and international routes. Tune in for insights on how these developments are shaping the industry! ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on GMH Hotel, Sarah Dandashy and Steve Turk cover the latest in hospitality and travel, including Choice Hotels International's strategic move away from budget brands to focus on upscale and extended-stay properties, and Hyatt's launch of Hyatt Select, targeting cost-conscious travelers in underserved markets. They also discuss Flywire's $330 million acquisition of Sertifi by Flywire to streamline hospitality payment solutions, Delta Air Lines Airlines' investigation into a flight evacuation caused by cabin haze, and ANA Holdings' $14 billion order for 77 aircraft to bolster domestic and international routes. Tune in for insights on how these developments are shaping the industry! ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

How can active listening help product leaders be more effective at building customer-centric products powered by AI and machine learning? In this episode of the Product Talk podcast, host Justin Leibow sits down with the Choice Hotels International Senior Product Manager and winner of the Products That Count Product Leader Award Rohit Taneja to speak on leveraging active listening and AI. Rohit shares his journey into product management, highlighting the importance of balancing technology with human judgment and decision-making. Listeners will gain insights into Rohit's strategies for launching new products, influencing without authority, and mentoring the next generation of product leaders.

I'm chatting with Noha Abdallah, Chief Marketing Officer at Choice Hotels International, about their new ad campaign featuring the hilarious and relatable Keegan-Michael Key. Learn how this marketing campaign is reshaping travel experiences and connecting with guests in meaningful ways. Key Takeaways: Why Keegan-Michael Key? Learn how his incredible relatability and humor (with a 98-100% recognition score!) make him the perfect spokesperson for Choice Hotels. The Vacation Maximizer Campaign: How Choice Hotels is helping travelers maximize their time off with great value, strategic locations, and tailored experiences. Introducing the Time Off Toolbox: Personalized time-off request videos from Keegan. Custom out-of-office replies with Keegan's humor. Travel tips and tricks to make the most of your vacation. Making Ads Memorable: How this campaign bridges the gap between fun and functionality, creating a lasting impression that inspires bookings. Why Watch? Discover how Choice Hotels' marketing is breaking through the clutter to create genuine connections with travelers. Plus, get a behind-the-scenes look at how humor and humanity drive guest engagement.  

The ultimate guide to extended stay with Glenn McFarland, VP at Choice Hotels' Extended Stay brand, and co-host Matt McElhare, VP and Segment Lead at Choice Hotels International. We're digging into the unique opportunities within the extended stay segment, sharing valuable lessons from industry pioneer the late Jack DeBoer, and discussing how to achieve success in this growing market. Whether you're a seasoned hotel investor or new to the space, this episode offers essential advice on maximizing returns, understanding guest needs, and maintaining operational discipline.  Learn: • The importance of understanding the extended stay segment, with insights from industry icon Jack DeBoer. • The significance of maintaining operational discipline and avoiding unnecessary costs.  • Real-life examples of how extended stay hotels can make a difference in guests' lives.  • The role of professional management companies to ensure property success.  • Strategies for investors determining the right type of extended stay product for different markets.  • The importance of focusing on what guests need, not what investors think they want.

Today we're seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster. This episode covers: Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused on providing education and opportunities for aspiring hotel owners, particularly from underrepresented groups. Educational Initiatives: Insights into a comprehensive program that educates participants on hotel ownership, franchising, and representation. Guest Speakers: Meet Karie and Julian Brittano, passionate entrepreneurs with backgrounds in construction and hospitality, who share their journey into hotel ownership. Community Engagement: Discussion on forming partnerships with local communities, including working with the town of South Boston, Virginia, to revitalize historic properties.  Public-Private Partnerships: The unique dynamics and benefits of working with local governments and municipalities to foster community development. Brand Affiliation: Their decision to join the Ascend Collection, a soft brand that offers the flexibility of independent branding alongside the support of a major franchise. Overcoming Challenges: Navigating the complexities of financing, historic tax credits, and project management in the hospitality industry. Future Vision: Plans to continue community engagement and expand their hotel brand, "The Rook," to new locations. Tune in to hear how Karie and Julian Brittano, along with their partners, are paving new pathways in the hotel industry, creating opportunities, and making meaningful community impacts.   

Today we're seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster. This episode covers: Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused on providing education and opportunities for aspiring hotel owners, particularly from underrepresented groups. Educational Initiatives: Insights into a comprehensive program that educates participants on hotel ownership, franchising, and representation. Guest Speakers: Meet Karie and Julian Brittano, passionate entrepreneurs with backgrounds in construction and hospitality, who share their journey into hotel ownership. Community Engagement: Discussion on forming partnerships with local communities, including working with the town of South Boston, Virginia, to revitalize historic properties.  Public-Private Partnerships: The unique dynamics and benefits of working with local governments and municipalities to foster community development. Brand Affiliation: Their decision to join the Ascend Collection, a soft brand that offers the flexibility of independent branding alongside the support of a major franchise. Overcoming Challenges: Navigating the complexities of financing, historic tax credits, and project management in the hospitality industry. Future Vision: Plans to continue community engagement and expand their hotel brand, "The Rook," to new locations. Tune in to hear how Karie and Julian Brittano, along with their partners, are paving new pathways in the hotel industry, creating opportunities, and making meaningful community impacts.   

In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Scott Gardner and Brent Bouldin of New Media Advisors. Together they discuss the importance of SEO in driving customer retention and growth. Scott and Brent also share valuable insights, including the need for valuable content, understanding audience intent, and integrating SEO into the organization.

In today's episode of Elevate Your Career, Nicole is joined by Brian Kirkland, Chief Information Officer for Choice Hotels International.During this conversation, you'll discover the significance of mentorship and advocacy in career advancement, as Brian highlights how strong mentors and advocates can open doors and provide invaluable support. Get a glimpse into the importance of being proactive in your career, from obsoleting yourself in a current role to being ready for the next opportunity.The conversation explores the role of networks in professional success, as well as the value of building a robust network of peers and industry leaders. Brian also reflects on the challenges of impostor syndrome and the need for self-belief and continuous learning. This episode offers a fascinating look at the importance of effort, curiosity, and leveraging one's network to achieve career goals.Don't miss another episode of the Elevate Your Career podcast. Leave a review and subscribe today! What You Will Learn In This Show:The need for leaders to understand financials and engage with various departments to gain a comprehensive view of the business.Why mentors and advocates are vital to career advancement, providing support, opening doors, and helping individuals find growth opportunities within an organization.The importance of creating and nurturing a robust professional network for learning, support, and career advancement.The concept of impostor syndrome, and how it can be mitigated by taking leaps of faith, recognizing one's qualifications, and seeking mentorship.The importance of taking initiative, filling gaps, and actively contributing to differentiate oneself in a competitive environment.And so much more...Resources:Brian's LinkedInChoice Hotels International

While Choice Hotels International has outlined an aggressive growth strategy and reported robust financial performance, the company's long-term success will depend on its ability to execute its plans effectively while navigating market challenges and competition. Brand Portfolio and Growth Strategy- Choice Hotels acknowledged having "white space" in their portfolio and highlighted the relaunch of Park Inn as a "gap filler" between Quality Inn and Econo Lodge brands (per CEO Patrick Pacious)- The company expressed excitement about growth in the upscale segment, with eight brands now in that space- Choice Hotels aims to cultivate growth in new and emerging market segments, seeing potential in the Park Inn by Radisson brand for attracting younger travelersFinancial Management and Capital Allocation - For the year, Choice Hotels expects around $130 million in capital expenditures, investments in joint ventures, and lending activities (per Pacious)- The company targets a 65% free cash flow conversion rate from EBITDA- Choice plans to balance organic growth with strategic acquisitions, leveraging free cash flow and debt capacity while maintaining prudent leverage levelsInternational Expansion and Strategic Partnerships- Choice Hotels recently acquired Radisson Americas and secured a franchising agreement with Zenitude Residential Hotels in France- These moves align with the company's strategy for international expansion and augmenting its portfolio through tuck-in acquisitionsAligning with Consumer Demands- Choice Hotels aims to cater to younger demographics through the Park Inn by Radisson brand launch- The company seeks to enhance visibility and appeal of properties through strategic partnerships, demonstrating an understanding of market demands and consumer behavior This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theearningscall.substack.com

Choice Hotels International is out to reinvent Park Inn by Radisson as a Premium Value brand, which will sit between economy and midscale and designed to attract younger travelers. Tom Nee, SVP, Foundation Brands shares the details. Exciting to see this brand given the love it needs to thrive. 

Conversions are king! That's especially true with Choice Hotels International, which had 74% of all 2023 deals fit into the conversion category. At Choice's Annual Conference I caught up with CDO David Pepper to hear about the conversion market and the incredibly strong extended stay segment.

In the engaging episode, Sarah Dandashy & Steve Turk discuss the latest trends in the travel and hospitality sector. The discussion kicks off with Hyatt Regency's groundbreaking collaboration with the Future app, which provides guests with personalized workout experiences. It then transitions to the unveiling of an immersive Barbie-themed vacation experience at Atlantis Paradise Island, inspired by the doll's enduring legacy. Additionally, the episode touches on the termination of Choice Hotels International's attempt to take over Wyndham Hotels & Resorts, underscoring the competitive dynamics within the hotel industry. The conversation also explores significant travel trends, including the sustained interest in wellness, the rise in solo travel, the rebound of business travel, and TikTok's emerging role in shaping travel preferences and bookings. Hospitality Hotline & GMC Report! Hospitality Hotline is open to everyone by using this link!

In the engaging episode, Sarah Dandashy & Steve Turk discuss the latest trends in the travel and hospitality sector. The discussion kicks off with Hyatt Regency's groundbreaking collaboration with the Future app, which provides guests with personalized workout experiences. It then transitions to the unveiling of an immersive Barbie-themed vacation experience at Atlantis Paradise Island, inspired by the doll's enduring legacy. Additionally, the episode touches on the termination of Choice Hotels International's attempt to take over Wyndham Hotels & Resorts, underscoring the competitive dynamics within the hotel industry. The conversation also explores significant travel trends, including the sustained interest in wellness, the rise in solo travel, the rebound of business travel, and TikTok's emerging role in shaping travel preferences and bookings. Hospitality Hotline & GMC Report! Hospitality Hotline is open to everyone by using this link!

Choice Hotels International is introducing its most ambitious ad campaign ever! Starring comedian Keegan-Michael Key, the spots seek to unite all brands under the Choice with an emphasis on Comfort Inn, Radisson, Cambria Hotels and Quality Inn. CMO Noha Abdalla shares the details.

LODGING Editor-in-chief Dennis Nessler catches up with David Pepper, chief development officer, Choice Hotels International, during the recent Lodging Conference for a brief one-on-one interview. Pepper discusses the ongoing integration of Radisson within the company, its extended-stay portfolio, and the power of the Choice family of brands and loyalty program.

Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members.  We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members.  You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -ITA Airways launches an intermodal offering with Deutsche Bahn.Will the high-speed rail link between Europe and Africa finally get built?Choice Hotels International makes a hostile bid for Wyndham Hotels & Resorts, suggesting they are worth $7.8 billion.Thai Airways International hope to complete their acquisition of Thai Smile Airways soon. American Airlines keep making bold moves in the corporate travel space, this time by removing any AAdvantage Business benefits if your booking is made anywhere else but directly with the airline.Munich-based corporate travel and expense platform Lanes & Planes announce a $35 million funding round.Icelandair announces profits of US$85m in one quarter.Budget carrier Cebu Pacific Air gets in the queue to potentially order new aircraft worth $12b.TripStack has named Nok Air as the first carrier for itsvirtual interlining solution.You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360.  Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show

Episode Notes Some analysts have argued that Choice Hotels International is too reliant on acquisitions to grow. But despite its ongoing push to acquire Wyndham, Choice believes the organic growth of its development pipeline is healthy, reports Senior Hospitality Editor Sean O'Neill.  Choice CEO Patrick Pacious said during its earnings call on Tuesday that he's encouraged by the state of its pipeline. He noted that Choice averaged more than four openings per week through September. However, Joseph Greff, a J.P. Morgan analyst, said Choice Hotels' legacy room count has registered, at best, only modest footprint growth.  As for its third quarter performance, O'Neill writes Choice Hotels generated $92 million in net income. Next, Microsoft and travel technology company Amadeus are working together to develop artificial intelligence-related travel products. Travel Technology Reporter Justin Dawes highlights three of those innovations.  Cyril Tetaz, Amadeus' executive vice president of airline solutions, outlined what Microsoft and his company have in store in an interview with Skift. Their initiatives include personalized airline homepages for customers, a system for airline crew rescheduling, and a platform to simplify the work of an airline analyst.  Tetaz added that Amadeus has many other initiatives in the works with Microsoft.  Finally, luxury hospitality brand Inspirato is continuing to see losses mount. But the company believes it can become profitable by cutting costs, writes Short-Term Rental Reporter Srividya Kalyanaraman. Kalyanaraman reports Inspirato is burning cash at $15 million per quarter. It's also grappling with a decrease in revenue. But Chief Financial Officer Robert Kaiden said Inspirato will save $50 million by the end of first quarter next year by cutting costs. He noted that roughly $30 million of those savings are expected from pruning the portfolio and terminating leases.  Inspirato posted a net loss of $25 million in the third quarter. Its revenue also decreased 11% from last year. 

Choice Hotels International executives say they want to do a deal to buy Wyndham Hotels & Resorts for an all-in price of $9.8 billion, but Wyndham is uninterested. Hotel News Now reached out to Truist Securities managing director of lodging and leisure equity research C. Patrick Scholes to unpack the potential deal and what happens next.

Conversion brand opportunity continues its rise to dominate development. Tom Nee at Choice Hotels International notes the company has 22 brands, 19 of which accept converted properties. Here's the scoop why these hotels are returnign to the development spotlight. Recorded during The Lodging Conference. Thanks to ZEL Capital Partners for supporting this video! #hotels #travel #investment #Hotelfranchise #hospitality

Conversion brand opportunity continues its rise to dominate development. Tom Nee at Choice Hotels International notes the company has 22 brands, 19 of which accept converted properties. Here's the scoop why these hotels are returnign to the development spotlight. Recorded during The Lodging Conference. Thanks to ZEL Capital Partners for supporting this video! #hotels #travel #investment #Hotelfranchise #hospitality

This week, Teague catches up with his old friend, David Pepper, to talk about Choice's acquisition of Radisson, the future of extended-stay, and advice for the next generation of hospitality leaders.

Glenn recently hosted a session featuring some of the top folks in hospitality in conjunction with DirecTV and Hotel Business.  Here's what you're in store for today:    How customers interact with the guestroom is evolving, mirroring the at-home experience. As home automation and access to personalized content becomes standard, guests expect the same for their hotel stay. Now, hoteliers must rethink the in-room experience. In this thought leadership discussion, experts share how hoteliers can give guests flexibility for how they watch content, as well as emerging solutions allowing guests to control every element of the room through personalized devices that helps increase loyalty.      ·       Anna Scozzafava, VP, Extended Stay Brands, Strategy & Operations at Choice Hotels International ·       Ron Pohl, President of International Operations, President of WorldHotels, BWH Hotel Group ·       Matt Schwartz, CTO, Sage Hospitality ·       Kristen Hanich, Director of Research, Parks Associates ·       Kim Twiggs, DirecTV, Associate Vice President of Market Development at DIRECTV ·       Peter Palli, SVP Commercial & Technology, Property, Owner, & Stay Experience Products & Platforms, IHG

Lawsuits have been filed against big hotel companies including, Wyndham Hotels and Resorts, Red Roof Inns, and Choice Hotels International for allowing trafficking to occur on their property and also profiting from human trafficking. --- Support this podcast: https://podcasters.spotify.com/pod/show/wokenation/support

A company as large as Choice Hotels, with more than 7,000 locations worldwide, is bound to have a huge amount of data. But how do you ensure data is used to improve and bolster the customer experience? Noha Abdalla, Chief Marketing Officer at Choice Hotels International, Inc, says data is the cornerstone of the brand's customer experience. Choice Hotels is recognized for knowing its customers incredibly well and providing a consistent guest experience, which comes from having reliable data. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.

Episode Notes A recent report in the Wall Street Journal said Choice Hotels International is considering buying Wyndham Hotels & Resorts. However, hotel industry analysts are skeptical, reports Senior Hospitality Editor Sean O'Neill. O'Neill writes a Choice Hotels-Wyndham merger could create the largest hotel franchisor in the U.S. But he cites two analysts who explained why it's unlikely to happen in a Truist Securities research report. Choice Hotels would have to add more budget properties to its portfolio, which might undermine its strategy of boosting its collection of high-end properties. In addition, a merger might face pushback from antitrust authorities. The two companies combined already have a more than 50 percent share of the U.S. economy hotel market.  Still, O'Neill adds that a merger might make sense in some ways. He notes that bigger is better is a general rule in hotel marketing, franchising and management.  Next, Short-Term Rental Reporter Srividya Kalyanaraman profiles a&o hostels, a Berlin-based company that has reused dirty, run down buildings as part of its quest for net zero carbon emissions.   A&o CEO Oliver Winter said the company, which aspires to be Europe's “zero-emissions hostel chain” by 2025, scours cities for dirty, ugly buildings that can be repurposed into hostels. Kalyanaraman writes that's a huge part of its net-zero goal since it allows the company to open a new property with a zero carbon footprint. Winter adds that a&o's strategy is appealing to Gen Z consumers increasingly looking for greener travel.  Winter also said that using refurbished buildings is substantially more economical for a&o considering the enormous costs it would face if it constructed new properties. Finally, the percentage of U.S. adults planning Memorial Day travel is set to jump from last year despite widespread concerns about inflation, reports Associate Editor Rashaad Jorden. A recent survey by travel news site The Vacationer found roughly 64 percent of American adults intend to travel during Memorial Day weekend, a nearly 5 percentage point jump from 2022. Eric Jones, co-founder of The Vacationer, said that increase indicates a strong summer for the travel industry.  However, Jones acknowledged that inflation could make travel during the upcoming holiday weekend difficult for some people. About 66 percent of respondents in The Vacationer's survey said inflation was affecting their Memorial Day travel plans. Jones added some people eager to travel will stay home because can't they afford the surging prices.

Happy 15th Bday to Ascend Hotel Collection, the hotel industry's first franchised hotel soft brand! Brand head Regina Richardson shares some history and a future peek where the Choice Hotels International product is headed.

Sleep Inn is pushing into the wellness category after seeing opportunity in the midscale hotel segment. I spoke with Cathy Hartman, VP Strategy with Choice Hotels International to learn the details here at Choice's annual convention. Plus a new partnership with AllTrails. #strategy #hotel #wellness #sleep #hiking

Choice Hotels International kicked off their annual conf just now. Here's my report on what CEO Patrick Pacious said about how the Radisson Hotel Group addition is transforming Choice. Thanks to our friends at ZEL Capital Partners, the sale-leaseback guys. Visit them at www.zelcapitalpartners.com.

David Pepper, Chief Development Office with Choice Hotels International shares what it's like integrating and selling the Radisson Hotel Group portfolio of brands. Here's how he sees last year's acquistion transforming Choice.

Rev. Al and I are back, and we start the 2023 year with a guy who made more news happen in 2022 than anyone we know.... Stewart Bainum, the uber successful CEO of Choice Hotels International, made lots of news by getting himself in the news business as the lead investor in The Baltimore Banner.  Local news across the country was disintegrating our own Baltimore Sun was under seige by it's latest owner, investment in local news was down... In Baltimore, a movement led by my friend Ted Venetoulis was under foot to do something different, and Stewart the ultimate entreprenuer saw the opportunity to fund a non profit entity and bring forward Baltimore's newest source of local news The Baltimore Banner... Stewart walks us through it all, his amazing career, as a businessman, a politian, and as a family man.  How lucky are we as Baltimorean's that Stewart beleived in Ted's vision and he put his money on the table and said let's do it...The Baltimore Banner is off to an incredible start, great hires at CEO, and Editor in Chief and many of the story tellers are familiar to us.  This one was recorded last Summer, we've been saving it to kick off the year and our next run of Podcasts.  Thanks for your time Stewart, things are on the rise at the Baltimore Banner, thanks for single handedly saving local news. Oh say does that star spangled Banner yet wave O're the land of the free and the home of the brave!

In this episode of Beltway Broadcast, your Metro DC Chapter of ATD hosts Timothy Tobin. Timothy is the Vice President, Franchisee Onboarding and Learning, at Choice Hotels International. He is a frequent speaker at national and international conferences, writer, and the author of Peak Leadership Fitness: Elevating Your Leadership Game and Your Leadership Story: Use Your Story to Energize, Inspire, and Motivate. In this episode, Timothy describes the foundations for leadership fitness and shares the lessons he has learned at the intersection of physical and leadership fitness.  If you'd like to learn more about Timothy, visit his website. For more info about the Metro DC Chapter of ATD, visit DCATD.org.  Episode Credits: Series Announcer: Julie Waters Hosts: Christina Eanes, Stephanie Hubka, Laëtitia Gnago, and Halyna Hodges

Glenn spoke with both Anna Scozzafava, VP, Extended Stay Brands, Strategy & Operations, and Ron Burgett, SVP Development with Choice Hotels International to discuss the elements of the new brand and why they feel it'll appeal to consumers and owners. Plus, Glenn stayed there a few days and offers his feedback!

Glenn is on location in Corona, CA reporting on the debut of Choice Hotels International's brand new midscale Everhome Suites. We find out the brand's DNA and how it represents a leap forward for the extended stay hotel product.   In-dept interview with top Choice execs coming on Monday!

It's been quite a roller coaster lately. I've been coordinating events left and right and all of them have been learning experiences.I got to chat with my gal Salome Valdez for our 2 Chicks & a Mic episode about our last event and how it brought so much awareness into our process of choosing what worked and what didn't work for us.During the chat you will listen to how Salome had a lot of “aha” moments and what she became aware of in making the choices for herself as a team player.I am incredibly grateful for these open minded conversations!  IN THIS EPISODE, I TALK ABOUT:What is choosing vs making a decision?When creating choice there is awareness.How can we live in curiosity without making concrete decisions?  If you loved this episode, it would mean the world to me if you SUBSCRIBED to the podcast on your favorite podcast app and give it a 5 star review. I would be forever grateful! Thank you!!   ​​ ✅  RESOURCES:Text: CREATE to 323-524-9857 to apply for my Get Up Girl Gang community If you enjoyed this episode, make sure and give us a five star rating  and leave us a review on iTunes, Podcast Addict, Podchaser and Castbox. ✅  LET'S CONNECT:The Get Up GirlInstagramFacebookMonthly online fitness academy 

In Episode 87 we speak with Danny Guerrero,  Founder, The Culturist Group (TCG). His accomplishments are astounding and driving change. In this episode we hear Danny's meaningful travel stories from his first international trip to Korea, his experience interning for San Diego Tourism Board and the special trip to Paris with his mom. Also sharing about the work his doing now and how it all began.   It was Danny's connection and commitment to local communities throughout his twenty plus years in travel marketing that inspired him to launch his own company, The Culturist Group (TCG). TCG is  a 100% minority-owned travel marketing company. As a thought leader for multicultural and diversity in travel Danny has been an active proponent of culture-forward thinking for travel brands and destinations as a means to help increase equity and inclusion in the travel industry. ​TCG was established at a time when shifting cultural identities and the need for more diversity, equity and inclusion in the travel industry finally became a priority. TCG believes that the travel industry and the brands, and destinations that participate in it can be a force for good. CULTURIST as a concept and consultancy practice, bridges cultural values with multicultural travel strategies to support clients to sustain better connections who consider where and with whom they travel as an extension of who they are. As social justice and diversity in travel became transparent during the uprising of Black Lives Matter movement in 2020, many travel brands struggled to find ways to bridge and connect with multicultural and underrepresented markets. Beginning in 2018 Danny forward thinking advocated for and led the delivery of key programs for destinations and far-reaching industry research on emerging and underrepresented travelers.  Danny championed industry-wide groundbreaking research supporting prolific travel brands such as Hilton, Choice Hotels International, Tripadvisor, NYC & Company, Los Angeles Tourism and Convention Board on Black and Hispanic travelers, revealing these two segments alone representing nearly 30% of all U.S. travel spend, reaching in excess of $280M annually. His work has led to the bestowing of grants and funds to Black and diversity in travel organizations in excess of $100,000 to empower underrepresented voices in the travel marketing. He has been at the helm of multiple award-winning brand marketing and communications programs for destinations, hospitality and travel brands on nearly every continent. Prior to founding The Culturist Group, he spent a decade of his career building and leading agency teams at two well-respected firms, MMGY Global and DCI.  Prior to spent a decade in destination marketing with in house roles for hotel management and tour operators. His career portfolio includes research and public relations leadership for Visit California, Viceroy Hotel Group, Hilton, Sensei Retreats, Fiji Airways, Tourism Chile, The Travel Corporation, Visit West Hollywood, Los Cabos Tourism, Sonoma County Tourism, Destination Cleveland to name a few.   ​Danny is a frequent guest speaker at travel and tourism conferences advocating for underrepresented travelers and illuminating how shifting demographics, travel sentiment and culture represent opportunities for the travel industry. Dedicated to advocating underrepresented travelers and promoting travel for diverse youth and volunteers with the Hispanic Scholarship Fund, INROADS (and Mrs. Obando's 8th grade class).  Danny graduated with a B.A. in Political Science and Marketing from the University of California, Riverside with Chancellor's Honors. He is an Executive MBA Candidate at the UCLA Anderson School of Management (Class of 2024), where he was awarded a Dean's Fellowship. Early in his career Danny served as an intern for President Bill Clinton serving in the White House Visitors Office and was a career intern at the San Diego Tourism Authority.  He is a recipient of the ‘Outstanding Contribution Award' granted by the World Travel and Tourism Council for his work advancing diversity and equity in the industry in 2021, and the Chairman's Award granted by the National Association of Black Meeting Professionals. ​Danny and his husband Jaime reside in Los Angeles, California.  

Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of ArizonaConnect w/ Doug: https://www.linkedin.com/in/dmlange/Show Notes:In this episode, we sit down with Doug Lange, former Chief Strategy Officer for the State of Arizona and current VP of IT Strategy at Choice Hotels, to discuss his transition from the public sector to the private sector. We dive into the differences in speed and execution, exploring how the urgency in the private sector differs from the public sector. Additionally, we examine Doug's unique approach to fostering a culture of creativity and empowerment in the workplace.Timestamps00:00 - Introduction to Doug Lange, sharing his background and current role at Choice Hotels.01:21 - Doug's role in encouraging the host to go live and in person for the podcast.02:26 - Reflecting on the journey from episode 22 to the present, highlighting the growth and development within the public sector.03:46 - Exploring the book "Zero to One" by Peter Thiel and its influence on Doug's approach to speed and innovation in the private sector.05:20 - Comparing the complexities and motivation in government versus the private sector.06:36 - Discuss collaborative efforts and competition in the private sector compared to the community aspect of the public sector.08:10 - Exploring the urgency and speed of execution in the private sector versus the public sector's risk-averse environment.09:53 - Doug's thoughts on a potential return to the public sector and the areas that could be improved to foster growth and innovation.14:16 - Addressing the concept of the slowness of government and how it balances with Doug's experience transitioning to the private sector.18:34 - The "Speaker's Journey" career series and the impact of personal stories and vulnerabilities on team dynamics and collaboration.21:06 - Sharing Simon Sinek's video and the power of openness and vulnerability in building diversity and fostering passion within a team.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in

Featuring Doug Lange, VP of IT Strategy at Choice Hotels International and fmr. CSO for the State of Arizona Connect w/ Doug: LinkedIn Sponsor: The TechTables Live Podcast Tour Join us for these small, intimate live podcast conversations across the U.S. July 22nd in Raleigh, NC September 23rd in Sacramento, CA October 14th in Tallahassee, FL In today's episode, you will learn: There's no winning formula to success, but consistent success is normally found in people who constantly push themselves. Talk about how you're pushing IT strategy at Choice Hotels. The public sector is known for collaboration across state lines - now that you're back in the private sector how are you collaborating with industry peers to go to the next level? Like the Oregon Ducks when they had Marcus Mariota - speed is critical to success - and crushing your competition. Talk about the speed of execution you can enjoy back in the private sector that was missing in the public sector? What advice or improvements - if any - are possible to improve the speed of delivery in the public sector? You also mentioned off camera that you go to a board of directors for the budget now instead of the legislative body in AZ. What are some similarities and differences in selling the vision and details for your projects that the audience in the public sector and private sector could glean from?       ---------------------- Want to dive deeper? Check out my episode on TechTables - https://www.techtables.com/ And if you're a CIO or technology leader interested in coming on TechTables, shoot me an email at joe@techtables.com Thank you for supporting Levity Media LLC ❤️, a small business growing private and public sector technology communities through fun and engaging conversations with top technology leaders. Learn more about Joe Toste (me) at https://www.techtables.com/about/ See what episodes I'm creating at https://www.techtables.com/

The Baltimore Banner website proudly displays a mission: to be the leading provider of news and lifestyle content in the Baltimore metro area,  which Nielsen ranks as the 26th largest Designated Market Area (DMA) in the United States. Currently, the city has 11 newspapers, four broadcast TV news operations and a full-time news/talk radio outlet. But when the well-known CEO of Choice Hotels International and philanthropist Stewart Bainum's battle with Alden Capitol to acquire the Baltimore Sun from Tribune media failed, he turned to an already strategized "Plan B." He pledged $50 million of his own money to enter the market as a standalone, digital-only, nonprofit news platform: The Baltimore Banner. E&P's May 2022 cover story features an extensive piece from Contributing Editor Gretchen A. Peck, focusing on the formation of The Banner's team that has assembled in their new waterfront offices downtown, the newsroom structure and the entire culture of the people behind this new news start-up.  But in this 136th episode of "E&P Reports," Publisher Mike Blinder interviews The Venetoulis Institute for Local Journalism's, Founder & Chairman Stewart Bainum, Jr. and CEO Imtiaz Patel, about their 18-month journey together, first to try to acquire the 184-year-old Baltimore Sun and then their "pivot" to launch a nonprofit news start-up The Baltimore Banner, to accomplish their mission to become Baltimore's “leading provider of news and lifestyle content.”

What does it mean to scale or partner with people continuously growing on a more significant level? Live from the Inside Self-Storage (ISS) World Expo 2022 in Las Vegas, Herby Bowman joins us in our booth to briefly talk about Store Space's journey and success stories. Scalability is the theme, and we got you covered.WHAT TO LISTEN FORNon-traditional ways of structuring dealsStore Space's value proposition in the marketThe entrepreneurial side of self-storageNext-level play, geography wise The importance of delegation and focusing on one's strengthsRESOURCES/LINKS MENTIONEDChis Harris https://www.linkedin.com/in/harrisstorespace/Rob Consalvo https://www.linkedin.com/in/rob-consalvo-16a7474/iStorage https://www.istorage.com/ABOUT HERBY BOWMANHerby has been successfully growing brands for decades. In the mid-'90s working with hospitality brands like Days Inn, Howard Johnson, Ramada, and more recently with Choice Hotels' brands. He has had success in many areas. He has closed well over 100 hotel deals with brands like Comfort Inn & Suites, Days Inn, Sleep Inn, MainStay Suites, and Suburban Extended Stay Hotels and has helped these systems grow into the ubiquitous names they are today. June 2019 brought new challenges in the self-storage sector, promoting Public Storage's newly created Third Party Management Platform. In late 2021, he joined Store Space Self Storage to guide their growth and development efforts.  Since graduating from the University of Tulsa in 1991, he has flourished in brand development and product promotion. Beginning his career at Sysco Foods, he quickly moved into hospitality product sales, working for Guest Supply. While at Guest Supply, he led the charge to build the amenity program for Guest House International. After a stint in Franchise Development with HFS (now Wyndham), the world of pharmaceuticals beckoned. He spent several years promoting brands for Johnson & Johnson, Bayer, and Roche. Before returning to Franchise Development, he earned the coveted “CMR,”  Missing the art of the large deal, he then transitioned back into the realm of Hospitality Franchise Development. Working with Choice Hotels International since late in 2007, I earned six consecutive President's Club Trophies and was awarded two prestigious “Deal of the Year” awards. Currently, he is Store Space Self Storage's Vice President of Strategic Partnerships.CONNECT WITH HERBYWebsite: https://www.storespace.com/LinkedIn: https://www.linkedin.com/in/herbebowmanjr/Email: hbowman@storespace.com CONNECT WITH USWebsite: https://www.selfstorageinvesting.com/Facebook: https://www.facebook.com/selfstorageinvestingTwitter: https://twitter.com/SelfStorageGuyLinkedIn: https://www.linkedin.com/in/scottameyers/Youtube: https://www.youtube.com/user/SelfStorageInvestingInstagram: https://www.instagram.com/self_storage_investing/

What makes a great leader? It's the way they inspire, advise, and rally for others. We asked top industry leaders two questions. First, what is the culture of your company? Second, what is the culture of franchising as a whole? Our second episode features John Lancaster, VP, Emerging Markets Franchise Development, Choice Hotels International, Steve White, President & Chief Operating Officer, PuroClean, Kristen Pechacek, Chief Growth Officer, MassageLuXe, Joe Malmuth, Vice President of Franchise Development and Franchise Relations, Batteries Plus Bulbs, and Kelly Crompvoets, Vice President of Marketing, Any Lab Test Now.

Gabe Borquez is an RVP at Choice Hotels International based out of CA. We're sharing our trade show horror stories, so grab a cocktail and laugh along with us on our weekly happy hour show.

In this Episode: Join Jim Oliver as he sits down with Dennis Daughety, a veteran in the franchise development and ownership space. Dennis got his start in 2002 at Choice Hotels International where he sold brands such as Comfort Inn, Sleep Inn, Econo Lodge and Rodeway. From there he moved to the development department of Driven Brands selling Maaco franchises. While at a franchise broker conference in 2014, he was introduced to the salon suites concept and signed up as a franchisee with Phenix Salon Suites. They saw his value as a seasoned director of franchise sales and hired him on later that year. During his tenure with Phenix Salon Suites, he opened 4 locations which he currently operates in his spare time. Dennis also owns a publishing company, has owned a health insurance and a scheduling app company and is always looking for the next opportunity. Connect with Jim Oliver: Facebook: CreateTailwind & Jim Oliver Website: createtailwind.com YouTube: CreateTailwind LinkedIn: Jim Oliver

On this episode of our “Reinventing Customer Experience” podcast, ZS Principal Arun Shastri and Associate Principal Gopi Vikranth chat with Sarah Searls, chief customer officer for Choice Hotels International, about how the COVID-19 pandemic has impacted customer experience in the hospitality industry and Choice's customer-engagement efforts.

Ivan Perry currently serves as the director of talent acquisition for Choice Hotels International. He has spent close to 10 years in the retained executive search industry. Before his career in executive search, Ivan served in the U.S. Air Force, trained as an intelligence officer and acquisitions program manager. He had several assignments overseas, including three tours in Afghanistan.   Ivan graduated from the U.S. Air Force Academy with a Bachelor of Science in management and graduated with a Master of Science in organizational communication at Northwestern University. He currently serves as an Ambassador to Charlie Mike Vets, a nonprofit that is highlighting veteran transitions into corporate America as a means of positive messaging for the veteran community.   In this episode, Ivan shares: Why he turned down the coveted position of being a pilot – which he’d wanted since he was a child   What an intelligence career in the military is like (Spoiler: it’s not what you saw in the Bourne Identity movies or the tv show 24)   How he transitioned from the military to climbing up the ladder in the executive search industry   How he champions diversity & inclusion in his role as Director of Talent Acquisition   What he looks for when interviewing candidates for jobs   Tips on how to reach out to people on LinkedIn to build your professional network   Connect with Ivan! For answers to specific questions as you search for employment opportunities at ivan.perry@gmail.com   About jobs or internship opportunities with Choice Hotels International at ivan.perry@choicehotels.com   On LinkedIn ----- Sign up for my contact list to be the first to know about new offerings and to receive my weekly note on all things!   You can also stay connected with Journey to Jupiter via..... Email: jetaun@jetaundavis.com Website: jetaundavis.com Instagram: @JourneyJupiter Twitter: @JourneyJupiter Facebook: @JourneyJupiter ----- Produced by Ken Inge of Dead End Hip Hop

Jamie Russo is Vice President of Loyalty Programs and Customer Engagement at Choice Hotels International is one of the largest and most successful lodging franchisors in the world.Choice franchises 13 distinct brands that count more than 7,000 hotels, representing nearly 600,000 rooms in 45 countries and territories. Ranging from limited service to full-service hotels in the upscale, midscale, extended-stay, and economy segments, Choice-branded properties provide business and leisure travelers with a range of high-quality, high-value lodging options throughout the United States and internationally.Loyalty360 CEO Mark Johnson spoke with Russo about the Choice Hotels loyalty program and their customer engagement practices.

A new hotel investor, Fred Washington recently made history when he signed Choice Hotels International's first minority-led multi-unit franchise development deal. Episode 304 of Lodging Leaders podcast kicks off our special series commemorating Black History Month that explores the impact the hotel industry has had on the Civil Rights Movement. This report also is part of our ongoing coverage of the state of diversity, inclusion and equality in hospitality leadership.

As a former analyst with the U.S. Department of Housing and Urban Development, Fred Washington knows commercial real estate development, if done with the community in mind, can change residents’ quality of life. Washington wants to do the same thing with the six hotels he’s building in Florida. A new hotel investor, Washington recently made history when he signed Choice Hotels International’s first minority-led multi-unit franchise development deal. This report kicks off Long Live Lodging’s special series commemorating Black History Month when we explore the impact the hospitality industry has had on the Civil Rights Movement. This report also is part of our ongoing coverage of the state of diversity, inclusion and equality in hospitality leadership. The post 304 | ‘This is Huge’: Choice Hotels makes history with Black-owned multi-unit deal first appeared on Long Live Lodging.

We speak to Choice Hotels International's SVP of Upscale Brands Janis Canon about how the brand plans to continue to open Cambria Hotels in 2021 and beyond.

John Lancaster, RVP of Emerging Markets for Choice Hotels International shares how he is working to help non traditional hotel ownership become hotel entrepreneurs. This is a great program that's helping give people who never thought they could achieve hotel ownership a viable success path. Plus, he announces a new group within Choice hotels that will ensure this program's ongoing success.

John Lancaster, RVP of Emerging Markets for Choice Hotels International shares how he is working to help non traditional hotel ownership become hotel entrepreneurs. This is a great program that's helping give people who never thought they could achieve hotel ownership a viable success path. Plus, he announces a new group within Choice hotels that will ensure this program's ongoing success.

We talk to John Lancaster, Regional VP of Emerging Markets, Franchise Development and Owner Relations at Choice Hotels International. Topics include how to get underserved communities a path to hotel ownership, how to get hotel financing if you never owned a hotel, and information on some resources offered by Choice Hotels to help those interested in hotel ownership.

We talk to John Lancaster, Regional VP of Emerging Markets, Franchise Development and Owner Relations at Choice Hotels International. Topics include how to get underserved communities a path to hotel ownership, how to get hotel financing if you never owned a hotel, and information on some resources offered by Choice Hotels to help those interested in hotel ownership.

Joining the conversation today on the [CLIC] Podcast is Robert Scribner, RVP Choice Hotels. We are talking about Hotels, Rebranding, Territory and more.... --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Extended Stay America lost money in the second quarter of this year, but in the COVID-19 age the company found reasons to celebrate. It was able to keep its 636 hotels open since the pandemic struck in mid-March. It furloughed few of its 8,000 employees. And, at the end of June, its hotels had an average across-the-board occupancy of 80 percent, up from a low of 50 percent in mid-April. The story is not Extended Stay America's alone. The U.S. extended-stay hotel sector has proven to be the most resilient of the lodging segments amid the coronavirus crisis – especially those in the economy and mid-price tiers. In this episode of Lodging Leaders podcast, we explore how extended-stay hotels have fared better than their transient cousins during the coronavirus crisis and what the future holds for the sector. We feature Bruce Haase, president and CEO of Extended Stay America in Charlotte, North Carolina; Matt McElhare, director of extended-stay brand strategy and operations at Choice Hotels International in Rockville, Maryland; Andrew Alexander, president of Red Roof in Columbus, Ohio; and Mark Skinner, partner of The Highland Group of Atlanta, Georgia, which tracks the business performance of extended-stay hotels.

The coronavirus pandemic and the resulting downturn in the travel industry will make it difficult for investors to find the capital they need to acquire and develop hotels. That means minority investors, in particular Black Americans, might face an uphill climb in qualifying for bank loans unless they can close the ever-widening equity gap. Several industry groups, including owners, are looking post-pandemic and reviving efforts to partner with Black investors in hotel development, including partially financing new projects. Industry leaders also want to educate minority owners of other commercial real estate assets how to reap financial returns through investment in hotels. Last week, Lodging Leaders reported on Black hoteliers introducing boutique concepts that celebrate Black heritage and culture. This week, we explore the state of Black hotel investment and how the coronavirus pandemic has strengthened industry leaders' resolve to invite more minority investment into hospitality. We feature John Lancaster, new regional vice president of emerging markets at Choice Hotels International in Rockville, Maryland; Omari Head, director at Paramount Lodging Advisors, a hotel brokerage in Washington, D.C.; and Navroz Saju and Azim Saju of Hotel Development and Management Group, a family-owned business in Ocala, Florida.

Host Cyrus Webb welcomes Sarah Searls of Choice Hotels International to #ConversationsLIVE to discuss how you can travel safely this summer and what Choice Hotels is doing to make sure its customers are safe.  Find out more at www.choicehotels.com. 

According to the Wall Street Journal, Airbnb’s valuation has fallen from $31B (two years ago) to $18B. The company had to secure $1B investment from Silver Lake and Sixth Street Partners, in order to survive the crisis.According to PhocusWire, Booking Holdings bookings have decreased by more than 85% YoY.Twitter CEO, Jack Dorsey, donated $1 billion to coronavirus research (charitable fund Start Small).Hilton and American Express announced they will donate up to 1 million hotel room nights across the United States to frontline medical professionals fighting against COVID-19. Chinese Goliath, Shiji Distribution Solutions, has analyzed booking volumes and changes in lead time between booking date and arrival date. In times of crisis, advertising agencies are usually the most hit. Sojern is laying off about 50% of its staff (600 employees), while WordStream published a very interesting study on the COVID-19 impact on Google Ads performance.Google Maps is publishing aggregated, anonymized insights on movement trends, divided by geography and categories of places (such as retail and recreation, groceries and pharmacies, parks, transit stations, workplaces, and residential). Data can be downloaded here.“When we came out of the financial crisis of 2008, cloud computing kicked into high gear and started to become a pervasive, transformational technology. The current COVID-19 crisis could provide a similar inflection point for AI applications. While the implications of AI continue to be debated on the world stage, the rapid onset of a global health crisis and concomitant recession will accelerate its impact.” Here’s an interesting read by VentureBeat on the role of artificial intelligence in a post-COVID-19 world.Microsoft Edge became the second most popular desktop web browser, with 7.6% of market share, vs. 7.2% of Mozilla Firefox. Both browsers, however, are still far away from Chrome’s 68.5%.HotelNewsNow published “Timeline: The growing number of hotel data breaches,” a deep-dive into the last 10 years of breaches in hospitality. Here are some of from the last three years:2020: Marriott International, MGM Resorts International.2019: Choice Hotels International, Drury Hotels.2018: Marriott International, Radisson Hotel Group, Huazhu Hotels Group.

Fair franchising. It's a phrase that's been used countless times in negotiations with brands, at industry conferences and among associations formed to ensure a balance of power between franchisers and franchisees. As the hotel industry in the U.S. celebrates nearly a decade of growth, leaner times are ahead, say forecasters. Owner operators are cutting as many expenses as they can but seem to be swimming upstream as costs are claiming more and more of their bottom lines. Among the biggest expenses are franchisee fees, which are growing at a faster pace than room revenue. Episode 253 of Lodging Leaders is the first in a series that's exploring the issues brewing in the franchise industry. To launch the series, Judy Maxwell, co-host of Lodging Leaders, attended Fair Franchising Initiative, a new organization formed to address hotel franchisees' concerns with the current state of franchising. Maxwell also interviewed a hotelier leading a petition drive to get AAHOA back to the discussion table with Choice Hotels International. Featured are Prakash Shah and Anil Patel, president and chairman, respectively, of Fair Franchising Initiative; Keith Miller, principal of Franchisee Advocacy Consulting; and Sagar Shah, a next-generation hotelier who is leading the franchisee petition drive.

On this episode of Suite Spot, we have the distinct pleasure of welcoming special guest Mike Parent, Senior Vice President of Sales & Marketing at Coakley & Williams Hotel Management Company, to the podcast. Host Ryan Embree interviews Mike on the subject of multi-property hotel marketing as he shares a wealth of hospitality experience and knowledge. Mike speaks to Coakley Williams’ philosophy of curating a unique and targeted marketing strategy for each property within their portfolio. Mike also shares his approach to implementing effective marketing campaigns for new acquisitions and new-build properties. We discuss the balance of traditional and digital marketing technologies in today’s hotel landscape. This episode is a must-listen for anyone in the industry looking to learn more about building a successful hotel marketing campaign. To get more information about becoming a special guest on the Suite Spot or to submit a question for future episodes, call or text 407-984-7455. Episode Transcript Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio. Ryan Embree: Welcome to Suite Spot where hoteliers check in and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello and welcome, this is Ryan Embree your host of the Suite Spot. Another episode we have in a very special episode with a, another very special guest, Mr Mike Parent who is the Senior Vice President of Sales and Marketing at Coakley and Williams Hotel Management Company, have the pleasure of introducing him for the first time to the Suite Spot. Mike is an innovator whose creative ideas has developed new revenue streams for hotel properties that he works with. And I want to go ahead and welcome Mike to the Suite Spot today, so thank you for joining me, Mike. Mike Parent: Thank you, Ryan, great to be with you. I appreciate you, including me. Ryan Embree: Absolutely, absolutely, and what we do with a lot of our guests on the Suite Spot, just to get a little background of how you started in the industry, the hotel industry itself. I think one of the things that makes it so unique is that everyone can come from really any place in hospitality. So I always find it absolutely fascinating to ask our guests, "Tell us a little bit about your background, how you got started in the industry and maybe the journey that led you to Coakley Williams." Mike Parent: Sure. Well, I've been in the industry for many years. I started as a desk clerk at a hotel in Washington DC. I took a summer job while I was in college pursuing my degree in radio/TV broadcasting. For the first five years of my hotel career I worked mostly in operations. I was a desk clerk, I was a night auditor, I did maintenance during the winter, I was assistant manager of a hotel, but I was eventually exposed to hotel sales when I worked for a larger hotel and I saw what they were doing in sales and that really got my interest. So my first sales gig was for a new hotel that was opening near the Watergate in Washington DC called Guest Quarters. That brand is now evolved into the Doubletree brand, which is part of the Hilton family. But since Guest Quarters my hotel sales journey as you call it, has taken me through many major branded and independent hotels, several management companies and two senior level positions at major brands. I was Director of Sales and Marketing for Taj Hotels of India when they had six hotels in Washington DC and I was also Vice President of new hotels sales support at Choice Hotels International. Ryan Embree: That's awesome. So again, quite the plethora of knowledge and experience there. I find it such a common trend that a lot of people in the industry, you know, just got started as a, you know, front desk clerk, you know,

Hosts Anthony Melchiorri and Glenn Haussman chat with Lester Adams, Director Franchise Development - Emerging Markets with Choice Hotels International. Lester's tasked with finding a new crop of future hotel owners that are from emerging markets and diverse communities. We discuss exactly how he's helping create a path of hotel ownership for people that never thought they could own one! Visit our sponsor: Scuff X LIKE us on Facebook! Subscribe on Apple Podcasts, Google Play, Stitcher and anywhere you get your shows! Find Anthony online: On the Net: http://www.anthonymelchiorri.com/ LinkedIn: https://www.linkedin.com/in/anthonymelchiorri/ Instagram: @AnthonyHotels Twitter: @AnthonyHotels Find Glenn online: On the Net: www.novacancynews.com LinkedIn: https://www.linkedin.com/in/glenn-haussman-9121815/ Instagram: @TravelingGlenn Twitter: @TravelingGlenn

Hosts Anthony Melchiorri and Glenn Haussman are in Las Vegas and chatting with  Janis Cannon,SVP of Upscale Brands, Choice Hotels International. They discuss her military upbringing, how it informed her personality and work ethic, her career arc and even some stuff on Choice Hotels.  Visit our sponsor: Cobblestone Hotels LIKE us on Facebook! Subscribe on Apple Podcasts, Google Play, Stitcher and anywhere you get your shows! Find Anthony online: On the Net: http://www.anthonymelchiorri.com/ LinkedIn: https://www.linkedin.com/in/anthonymelchiorri/ Instagram: @AnthonyHotels Twitter: @AnthonyHotels Find Glenn online: On the Net: www.novacancynews.com LinkedIn: https://www.linkedin.com/in/glenn-haussman-9121815/ Instagram: @TravelingGlenn Twitter: @TravelingGlenn

Glenn speaks with Pat Pacious, the CEO of Choice Hotels International. They discuss the brand's 80 year history from when it started as a non-profit with a hand full of Florida Hotels to the industry firsts they initiated. Plus, they examine the current state of the hotel business, and Choice's go-forward strategy, First, Glenn speaks with Bruce Ford of Lodging Econometrics. They're wiped out from an exhausting ALIS event but put their big boy pants on for a great wrap up segment on their event observations. Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsors: Red Roof, CLIC Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/  

Episode 189 - Dr. Timothy Tobin discusses his book "Peak Leadership Fitness" and ways to elevate your leadership game. Tim is Vice President of Franchisee Onboarding and Learning at Choice Hotels International and a leadership coach and fitness expert. What does physical fitness have to do with leadership? Find out in this interview and listen for three action items you can do today. Host, Kevin Craine Want to be a guest? Everyday-MBA.com/guest

Among the many goals organizations have for their learning and development team, building resilience and agility are near the top. Companies want agile leaders and nimble employees able to rapidly adjust to changing business conditions. For CLOs, building those capabilities is a critical part of the mission. For Tim Tobin, that mission became personal. After several successful years as a learning executive, he found himself on the outside looking in after a corporate reorganization at Marriott. How he bounced back after losing his job and what he learned in the process now inform his work as the head of learning for Choice Hotels International, the company behind a dozen hospitality brands including Comfort Inn, Cambria Suites and Econolodge. In this podcast recorded live in Washington D.C., Tim shares what setbacks have taught him about himself as well as the critical importance of paying attention to relationships and not just results in the quest to be a successful learning leader. Thank you to our episode sponsors: This episode of the CLO Breakfast Club Podcast is brought to by Georgetown University’s McDonough School of Business. Learn how you can partner with Georgetown to create a one-of-a-kind executive development program for your leaders at choosegeorgetown.com/clo. This episode is also brought to you by DXC Technology and Bridge, the makers of Practice. DXC Technology human capital management solutions are powering the next-gen workplace. Learn more by visiting dxc.technology. Practice can scale the competency and confidence of your teams to ensure your organization thrives in today’s fast changing, unpredictable world. Visit getbridge.com to learn more. Show Notes: Tim’s Personal Website: Tobin Leadership Chief Learning Officer 2015 Profile: Checking Into Marriott’s Leadership with Tim Tobin

Our guest today is Tim Tobin, Vice President of Franchisee Onboarding and Learning at Choice Hotels International.  He’s also the Dean of Choice University. He will talk to us about how learning processes have changed over time. Tim and Choice Hotels are well aware of the unique differential between learners. So, they have built a comprehensive approach in Choice University.  The approach is to meet each learner where they are. He found the biggest challenges are time and where to start. Their system incorporates those challenges and the solution is learning maps.  This gives people the opportunity to be given the first step to take and allows them to study what they don’t’ know and not have to spend the time with what they already know. Tim has learned about humility and that asking questions is a sign of wisdom, not weakness.  A great lesson for everyone. For more information about Tim and Choice Hotels: Choice Hotels Website Choice Hotels on Twitter Tobin Leadership Website Tim's Book - Your Leadership Story iTunes - Subscribe, Rate and Review

Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more. Encore episode: Was originally in episode 99, released April 6. 2018. 

Glenn speaks with Pat Pacious, President & CEO of Choice Hotels International, to see how the first six months have gone as CEO, the state of Choice Hotels and more. But first, Glenn and hotel owner Rupesh Patel dish on how to keep employees engaged and exceeding guest expectations. Subscribe to our weekly newsletter. Text hotel to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Follow Rupesh: @SmartGuestscom Learn more at http://novacancy.libsyn.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

Wow! What a show! Two HUGE interviews this week. First, we focus on politics with a revue of 2017 and a look at the 2018 legislative agenda with Chip Rogers, President & CEO of AAHOA. Topics include: Tax Reform, Regulation Reform, the US economy and  education through AAHOA. Plus, we learn that Glenn and Chip both worked at the same fast food chain in their formative years. Then Glenn and Brian Quinn, VP Franchise Development, Choice Hotels International, examine the company's brand strategy and its franchisee propositions. Plus, some career inspiration thrown in for good measure. Subscribe to our newsletter. Text ‘hotel' to 66866. Visit the brand new www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. Visit our sponsor: Duetto Visit our sponsor: CLIC: California Lodging Investment Conference Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at http://novacancy.libsyn.com Produced by Jeff Polly: http://www.endpointmultimedia.com/

In this episode of DevOps Radio, Brian Mericle, distinguished engineer at Choice Hotels International, discusses what the 75-year-old hotel franchise is doing in terms of deployment, while sharing his secrets for managing big DevOps teams.

Chris Malone was a presenter at the Crown Council’s 21st Annual Event in Salt Lake City.  His message on The Human Brand was so compelling we decided to release it as a Mentor of the Month presentation.  In the digital age where there is such a great temptation to only communicate electronically, Chris talks about keeping the human face on your practice.   He has worked with hundreds of senior executives in organizations ranging from Fortune 500 companies to start-ups and non-profits.  He was chief marketing officer at Choice Hotels International and has held senior marketing and sales positions at leading organizations including the Coca-Cola Company, the National Basketball Association and Procter & Gamble.  He is the Crown Council Mentor of the Month.

First up we have a very spirited conversation with Stephen Joyce, President and Chief Executive Officer and David Pepper, Senior Vice President, Global Development of Choice Hotels International. ... We discuss the brand changes they’re making such as the new F&B program for Cambria Suites, an update on Sleep Inn and Comfort and also how the company is launching a dual branded prototype for Sleep/ Mainstay Suites developers. ... Then Glenn interviews Frankie Moreno, the new headliner at Stratosphere and the hotels executive chef Rick Giffen. ... We somehow manage to get food and music together for an awesome conversation that includes some terrific original music.

Barry Robinson has been the CEO and Managing Director of Wyndham Vacation Resorts Asia Pacific since September 2003. Under his supervision, both Wyndham Vacation Resorts Asia Pacific and Wyndham Hotel Group in the South Pacific are actively expanding into new Asian markets. In 2009 Barry launched the Wyndham Hotel Group brand in the South Pacific as Managing Director. Barry held a number of senior leadership positions in the Asia Pacific region before coming to settle on the Gold Coast. During his career, he has worked for some of the world's largest hospitality companies including Swiss-Belhotel International, Swissôtel Worldwide Partner Hotels and Choice Hotels International. He has consulted and sat on a number of boards and is an active member of Young Presidents Organisation and regularly participates in panel discussions at ANZPHIC. Barry was awarded the ATHOC "Outstanding Contribution to the Industry" award in 2009. He is a certified CHA and attended the William Angus School of Hospitality as well as successfully completing the YPO Harvard leadership program in 2009.

Special Guest: Steve Joyce, CEO of Choice Hotels International on the direction of his company as well as where the hotel business is headed. ... Special Guest: Robert Nyman, President of the Nyman Group on how critical it is to redevelop your hotel restaurant menu. There are great ways to boost profits while lowering expenses and he shares them. ... And more!