Podcasts about flywire

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Best podcasts about flywire

Latest podcast episodes about flywire

FactSet U.S. Daily Market Preview
Financial Market Preview - Wednesday 26-Feb

FactSet U.S. Daily Market Preview

Play Episode Listen Later Feb 26, 2025 5:01


Following lower closes on Monday and Tuesday, S&P futures are indicating to a higher open today, up +0.45%. Asia markets ended mixed on Wednesday. The Hang Seng surged over +3%, hitting nearly three-year highs, fueled by a rally in Chinese technology stocks after DeepSeek reopened its core programming interface. However, Japan, Australia, and Singapore indices all ended slightly lower. European markets opened higher today, supported by strong earnings reports, though trade-related uncertainty remains a key overhang.Companies Mentioned: Nvidia, Arthur J. Gallagher, Flywire, Light & Wonder

Good Morning Hospitality
GMH Hotels: Choice Shifts Upscale, Flywire Deal & ANA's $14B Aircraft Order

Good Morning Hospitality

Play Episode Listen Later Feb 26, 2025 34:20


This week on GMH Hotel, Sarah Dandashy and Steve Turk cover the latest in hospitality and travel, including Choice Hotels International's strategic move away from budget brands to focus on upscale and extended-stay properties, and Hyatt's launch of Hyatt Select, targeting cost-conscious travelers in underserved markets. They also discuss Flywire's $330 million acquisition of Sertifi by Flywire to streamline hospitality payment solutions, Delta Air Lines Airlines' investigation into a flight evacuation caused by cabin haze, and ANA Holdings' $14 billion order for 77 aircraft to bolster domestic and international routes. Tune in for insights on how these developments are shaping the industry! ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

Good Morning Hospitality
GMH Hotels: Choice Shifts Upscale, Flywire Deal & ANA's $14B Aircraft Order

Good Morning Hospitality

Play Episode Listen Later Feb 26, 2025 34:20


This week on GMH Hotel, Sarah Dandashy and Steve Turk cover the latest in hospitality and travel, including Choice Hotels International's strategic move away from budget brands to focus on upscale and extended-stay properties, and Hyatt's launch of Hyatt Select, targeting cost-conscious travelers in underserved markets. They also discuss Flywire's $330 million acquisition of Sertifi by Flywire to streamline hospitality payment solutions, Delta Air Lines Airlines' investigation into a flight evacuation caused by cabin haze, and ANA Holdings' $14 billion order for 77 aircraft to bolster domestic and international routes. Tune in for insights on how these developments are shaping the industry! ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

CFO Thought Leader
1066: How Language Barriers and Data Shortfalls Propelled a Life in Numbers | Cosmin Pitigoi, CFO, Flywire

CFO Thought Leader

Play Episode Listen Later Jan 26, 2025 59:37


Arriving at a high school in Cape Town, South Africa, without speaking English, Cosmin Pitigoi faced an immediate communication challenge. Yet he refused to be deterred, immersing himself in language studies and expanding his vocabulary so he could thrive in the classroom. Years later, that same resolve reemerged in eBay's IR function, where Pitigoi realized the company's available data was falling short in communicating the breadth of eBay's story. This time, Pitigoi immersed himself in the data, adding and fine-tuning metrics that would allow him to better convey eBay's message.Before joining Flywire as CFO, Pitigoi spent two decades rotating through leadership roles at eBay and PayPal, building his finance acumen across treasury, investor relations, FP&A, and data analytics. “I never stayed in a single role for more than 18 months,” Pitigoi tells us, describing his drive to learn every facet of the business. By immersing himself in diverse functions, he honed both analytical and communication skills—critical for strategic decision-making.At eBay, the lack of comprehensive data became a new language barrier, prompting Pitigoi to advocate for stronger data architecture. “Numbers alone can't tell a story unless they're accurate and well-organized,” he tells us, underscoring his belief that precise, actionable information fuels effective narratives. This mindset ultimately shaped his approach to finance leadership: be as fluent in data as in interpersonal communication.Today, at Flywire, Pitigoi champions the idea that true value emerges when finance guides broader organizational goals. His journey from struggling to speak English in Cape Town to optimizing data-driven storytelling at a global fintech highlights a simple truth: conquering communication obstacles—whether linguistic or numeric—can spark remarkable career transformation.

The VentureFizz Podcast
Episode 365: John Harthorne - Two Lanterns Venture Capital & MassChallenge

The VentureFizz Podcast

Play Episode Listen Later Jan 20, 2025 82:16


Episode 365 of The VentureFizz Podcast features John Harthorne, Founder & Managing Director of Two Lanterns Venture Capital and Founder and decade-long CEO of MassChallenge. A career is a body of work. It doesn't have to be a straight line… it can take twists and turns… yon can switch industries… you can reinvent yourself… and it should be fulfilling. As you'll learn from John's background, he had lots of twists and turns but ultimately, he decided there must be more to his career. One where he can make a massive impact, but he obviously had to weigh the risks of the unknown during one of the worst economic conditions back in 2009. That unknown became one of the largest accelerators in the world with over 4,000 alumni and over $13B raised with a 65% survival rate which includes companies like Flywire, Ginger, Bitso and many, many more. It's proof that you can think and dream big! Today at Two Lanterns Venture Capital, John is focused on making pre-seed and seed investments in software startups in the U.S. and Israel. In this podcast, we cover: * John's outlook for 2025 as an investor. * His background with lots of twists and turns, including how he landed in the tech industry at a cybersecurity company called @stake. * The decision to go back to business school at MIT Sloan and how his passion for entrepreneurship developed. * The full lifecycle story of MassChallenge. All the stories from leaving Bain as a consultant along with Akhil Nigam to start the accelerator, all the obstacles they overcome, and then scaling the organization. * What led him down the path of starting Two Lanterns Venture Capital, plus all the details on the firm and what they are targeting for investments. * Common entrepreneurial mistakes. * And so much more. Episode Sponsor: As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $42B in loans as of Q2 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.

The Treasury Career Corner
From Manual to Automated: Practical Lessons for Transforming Treasury Operations with Tim Husnik

The Treasury Career Corner

Play Episode Listen Later Jan 7, 2025 36:45


Are You Getting Paid Enough? - Take Part in Our Global Treasury Survey to Find Out! Discover where you stand with our confidential Global Treasury Salary Survey. It takes 30 seconds to join! With updates every six months in January & July - we share the insights from over 1,200 treasury professionals worldwide, you'll gain access to the most accurate and up-to-date salary data in the industry.--------In this episode of The Treasury Career Corner, we sit down with Tim Husnik, Senior Treasury Director at Medtronic, to explore his fascinating career journey and the cutting-edge transformations he's brought to treasury operations. Tim Husnik is the Senior Treasury Director at Medtronic, where he leads initiatives in FX risk management, treasury automation, and team innovation. With over 12 years at Medtronic, Tim has been instrumental in driving treasury excellence at this global healthcare technology leader.Discover how Tim transitioned from a creative arts background to a thriving treasury career, leading transformative innovations at Medtronic. Learn about the evolution of their treasury operations, the role of AI in modern workflows, and the importance of leadership in driving resilience and innovation. Plus, explore key trends like automation and data science shaping the future of treasury.Key Takeaways: The importance of leveraging technology and automation in treasury processes.The benefits of using AI tools like GPT to enhance productivity and generate insights.The value of creativity and problem-solving skills in treasury roles.The need for continuous learning and exploration of new technologies in treasury.The impact of AI and innovation on the future of treasury and the opportunities it presents.You can connect with Tim Husnik on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
From Luxembourg to Charlotte; Francisco De Barros's Treasury Career Blueprint

The Treasury Career Corner

Play Episode Listen Later Dec 31, 2024 46:06


Are You Getting Paid Enough? - Take Part in Our Global Treasury Survey to Find Out! Discover where you stand with our confidential Global Treasury Salary Survey. It takes 30 seconds to join! With updates every six months in January & July - we share the insights from over 1,200 treasury professionals worldwide, you'll gain access to the most accurate and up-to-date salary data in the industry.---Join us for this special revisited episode of the Treasury Career Corner Podcast, as we reconnect with Francisco De Barros now the VP and Treasurer at JELD-WEN.On this episode Francisco shares with us his journey in finance and treasury and provides valuable insights into the industry.Francisco is a seasoned treasury and finance professional with extensive expertise in treasury operations, capital markets, and financial planning and analysis. His diverse experiences make him a valuable resource for anyone looking to learn about the treasury profession.The episode covers Francisco's career journey, from his start in finance to his current role at JELD-WEN. He discusses how he discovered his passion for treasury and the challenges he faced along the way. He also shares his experiences in different roles and the valuable lessons he learned.Tune in now to gain valuable knowledge and inspiration for your own treasury career.What listeners can expect:Insights into the importance of taking on different experiences and stepping out of their comfort zones in order to grow in their treasury careers.Francisco shares his advice on the value of building relationships and networking, as well as being open to new opportunities. Discussion on the significance of technology and processes in treasury operations.You can connect with Francisco De Barros on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Infinite Skrillifiles: OWSLA Confidential
09. A Hat Fixes Everything. (Me Trying to Convince Myself Not To Go To Trader Joe's)

The Infinite Skrillifiles: OWSLA Confidential

Play Episode Listen Later Nov 28, 2024 85:06


fly wire, fly wire I'm spinning, i'm spinning; Why'm I so high up, How'm I so high up, I'm spinning, I'm spinning Fly wire, fly wire Fly by, I'll fly up I'm falling, I'm falling Fly wire, fly wire Why'm I so high up My head is spinning How'm I so high up Fly wire, fly wire I'm spinning, I'm spinning Why'm I so high up, I'm falling, I'm dying Flywire, flywire. (i cover my eye up) I'm sorry, I love you Flywire, flywire (I'm spinning I'm spinning) I'm sorry, I'm sorry I'm dying, i”m dying Flywire, Flywire I'm high up Three dead men, and one hat Two Skulls Three dead men, maybe four And a whole cat Ten dead men, And a room full of old whores Nine dead horses, Ten swallows, And a divorce; Write the score now This hurts so much. I love you; I thnk i'll kill you I think I hate you, Don't say, I won't Oh, thanks Ok Two nights ago two martyrs, one time two doctors, one lawyer The whole nine yards No diamonds, Ten horses a train ride Divorce court Two halves of one, No mall runs, Ten horses, Two quarters I was not a woman; I was not a martyr Door, you left it open War, you're out of boundary Tide, you're out of order Wall, you are the border Ten, you're on a four now Five, I'm still the one though Leave the window open Jump out Leave them all a'waiting Leave the story open ended Keep your heart open Leave your stocking up Eat your heart out Leave the whole pie Ouch. You let him hurt my Heart, I Wartime, Airtime So destructive No one told you? No one but the tarot; You were lied to! What I owe you? Just a dollar. How about two How about two How about two How about two How about two How about two How about two Ow, God. Make it stop. GOD Perform more, Work harder I just want to love one, I just want to love one I just want to love one One, God One more time, God I just want to love once more I just want to love one I just want to love one God One more time I just want to love One more time I just want to love one I just want to love One more One more time I just want to love, once more One more time One more time One more time One more time One more time So what's it cost, That i've got so much Love and admiration that it wells up inside my heart And hurts enough To want to just die Cause I don't know How to put that fire out –without burning wood at all. Why Am I Lying (all of a sudden) Why am I crying? (because I haven't) All of a sudden All of my wrongdoings and heartaches Of all time; Why did I click on Carson Same as the app is I'm in the eye of the TV Monster Fame God now,but who are I What's a dollar cost One one hundred That's what I picked up Old New York On Hollywood time Glitz and Glam Golden era over Talk of the town Slip of the tongue King of the night, the Whore of Babylon Slightly, we are, Then I remembered Thought I was lying low, But I was flying high. I don't know why it hurts. Don't ask stupid questions. Then, she could really toss one back; They always are– just adorable. Now here is one, Then the other, And I'm neither Cross spectrum, fly wire Neither I'm alive, Or yet to be be born Not one or the other, Still on time, though, Live now, Neither one or the other Shine, diamond; Or, die now. What size is she? She's still alive Bright blonde, as always Better than I am, Then again, now Bronze, Golden Got older, Much bolder Time goes on Retired, Red carpet Prime time and Where I am Still high up in the rafters, On the flywire; [Someone cut her down!] There i was, where I am Burned out, But shining. Nightlife. {Enter The Multiverse} [The Festival Project.™] COPYRIGHT © THE FESTIVAL PROJECT 2024 ALL RIGHTS RESERVED. ©

[ENTER THE MULTIVERSE]
09. A Hat Fixes Everything. (Me Trying to Convince Myself Not To Go To Trader Joe's)

[ENTER THE MULTIVERSE]

Play Episode Listen Later Nov 28, 2024 85:06


fly wire, fly wire I'm spinning, i'm spinning; Why'm I so high up, How'm I so high up, I'm spinning, I'm spinning Fly wire, fly wire Fly by, I'll fly up I'm falling, I'm falling Fly wire, fly wire Why'm I so high up My head is spinning How'm I so high up Fly wire, fly wire I'm spinning, I'm spinning Why'm I so high up, I'm falling, I'm dying Flywire, flywire. (i cover my eye up) I'm sorry, I love you Flywire, flywire (I'm spinning I'm spinning) I'm sorry, I'm sorry I'm dying, i”m dying Flywire, Flywire I'm high up Three dead men, and one hat Two Skulls Three dead men, maybe four And a whole cat Ten dead men, And a room full of old whores Nine dead horses, Ten swallows, And a divorce; Write the score now This hurts so much. I love you; I thnk i'll kill you I think I hate you, Don't say, I won't Oh, thanks Ok Two nights ago two martyrs, one time two doctors, one lawyer The whole nine yards No diamonds, Ten horses a train ride Divorce court Two halves of one, No mall runs, Ten horses, Two quarters I was not a woman; I was not a martyr Door, you left it open War, you're out of boundary Tide, you're out of order Wall, you are the border Ten, you're on a four now Five, I'm still the one though Leave the window open Jump out Leave them all a'waiting Leave the story open ended Keep your heart open Leave your stocking up Eat your heart out Leave the whole pie Ouch. You let him hurt my Heart, I Wartime, Airtime So destructive No one told you? No one but the tarot; You were lied to! What I owe you? Just a dollar. How about two How about two How about two How about two How about two How about two How about two Ow, God. Make it stop. GOD Perform more, Work harder I just want to love one, I just want to love one I just want to love one One, God One more time, God I just want to love once more I just want to love one I just want to love one God One more time I just want to love One more time I just want to love one I just want to love One more One more time I just want to love, once more One more time One more time One more time One more time One more time So what's it cost, That i've got so much Love and admiration that it wells up inside my heart And hurts enough To want to just die Cause I don't know How to put that fire out –without burning wood at all. Why Am I Lying (all of a sudden) Why am I crying? (because I haven't) All of a sudden All of my wrongdoings and heartaches Of all time; Why did I click on Carson Same as the app is I'm in the eye of the TV Monster Fame God now,but who are I What's a dollar cost One one hundred That's what I picked up Old New York On Hollywood time Glitz and Glam Golden era over Talk of the town Slip of the tongue King of the night, the Whore of Babylon Slightly, we are, Then I remembered Thought I was lying low, But I was flying high. I don't know why it hurts. Don't ask stupid questions. Then, she could really toss one back; They always are– just adorable. Now here is one, Then the other, And I'm neither Cross spectrum, fly wire Neither I'm alive, Or yet to be be born Not one or the other, Still on time, though, Live now, Neither one or the other Shine, diamond; Or, die now. What size is she? She's still alive Bright blonde, as always Better than I am, Then again, now Bronze, Golden Got older, Much bolder Time goes on Retired, Red carpet Prime time and Where I am Still high up in the rafters, On the flywire; [Someone cut her down!] There i was, where I am Burned out, But shining. Nightlife. {Enter The Multiverse} [The Festival Project.™] COPYRIGHT © THE FESTIVAL PROJECT 2024 ALL RIGHTS RESERVED. ©

Gerald’s World.
09. A Hat Fixes Everything (Me Trying To Convince Myself Not To Go To Trader Joe's)

Gerald’s World.

Play Episode Listen Later Nov 28, 2024 85:06


fly wire, fly wire I'm spinning, i'm spinning; Why'm I so high up, How'm I so high up, I'm spinning, I'm spinning Fly wire, fly wire Fly by, I'll fly up I'm falling, I'm falling Fly wire, fly wire Why'm I so high up My head is spinning How'm I so high up Fly wire, fly wire I'm spinning, I'm spinning Why'm I so high up, I'm falling, I'm dying Flywire, flywire. (i cover my eye up) I'm sorry, I love you Flywire, flywire (I'm spinning I'm spinning) I'm sorry, I'm sorry I'm dying, i”m dying Flywire, Flywire I'm high up Three dead men, and one hat Two Skulls Three dead men, maybe four And a whole cat Ten dead men, And a room full of old whores Nine dead horses, Ten swallows, And a divorce; Write the score now This hurts so much. I love you; I thnk i'll kill you I think I hate you, Don't say, I won't Oh, thanks Ok Two nights ago two martyrs, one time two doctors, one lawyer The whole nine yards No diamonds, Ten horses a train ride Divorce court Two halves of one, No mall runs, Ten horses, Two quarters I was not a woman; I was not a martyr Door, you left it open War, you're out of boundary Tide, you're out of order Wall, you are the border Ten, you're on a four now Five, I'm still the one though Leave the window open Jump out Leave them all a'waiting Leave the story open ended Keep your heart open Leave your stocking up Eat your heart out Leave the whole pie Ouch. You let him hurt my Heart, I Wartime, Airtime So destructive No one told you? No one but the tarot; You were lied to! What I owe you? Just a dollar. How about two How about two How about two How about two How about two How about two How about two Ow, God. Make it stop. GOD Perform more, Work harder I just want to love one, I just want to love one I just want to love one One, God One more time, God I just want to love once more I just want to love one I just want to love one God One more time I just want to love One more time I just want to love one I just want to love One more One more time I just want to love, once more One more time One more time One more time One more time One more time So what's it cost, That i've got so much Love and admiration that it wells up inside my heart And hurts enough To want to just die Cause I don't know How to put that fire out –without burning wood at all. Why Am I Lying (all of a sudden) Why am I crying? (because I haven't) All of a sudden All of my wrongdoings and heartaches Of all time; Why did I click on Carson Same as the app is I'm in the eye of the TV Monster Fame God now,but who are I What's a dollar cost One one hundred That's what I picked up Old New York On Hollywood time Glitz and Glam Golden era over Talk of the town Slip of the tongue King of the night, the Whore of Babylon Slightly, we are, Then I remembered Thought I was lying low, But I was flying high. I don't know why it hurts. Don't ask stupid questions. Then, she could really toss one back; They always are– just adorable. Now here is one, Then the other, And I'm neither Cross spectrum, fly wire Neither I'm alive, Or yet to be be born Not one or the other, Still on time, though, Live now, Neither one or the other Shine, diamond; Or, die now. What size is she? She's still alive Bright blonde, as always Better than I am, Then again, now Bronze, Golden Got older, Much bolder Time goes on Retired, Red carpet Prime time and Where I am Still high up in the rafters, On the flywire; [Someone cut her down!] There i was, where I am Burned out, But shining. Nightlife. {Enter The Multiverse} [The Festival Project.™] COPYRIGHT © THE FESTIVAL PROJECT 2024 ALL RIGHTS RESERVED. ©

The Treasury Career Corner
Treasury's Strategic Role: Aligning Finance with Business Goals with Dirk Arhelger

The Treasury Career Corner

Play Episode Listen Later Oct 29, 2024 34:00


This week on the podcast Dirk Arhelger, the Head of Group Treasury and Investor Relations at INEOS Quattro, joins us to discusses the importance of understanding the business and integrating treasury into the overall company strategy.Dirk Arhelger is the Head of Group Treasury and Investor Relations at INEOS Quattro, a global manufacturer of raw materials and energy. He has extensive experience in finance, treasury, and corporate finance, making him a valuable guest to learn from.The episode covers Dirk's career journey, starting from his apprenticeship at Deutsche Bank to his current position at INEOS Quattro. He shares insights into his experiences in finance, the challenges he faced, and the lessons he learned along the way.What listeners can expect to learn about: The importance of understanding the business and its operations The need for treasury to be integrated into the company's strategy The role of treasury in managing risks, such as supply chain and tax risks.The importance of using existing systems and technology effectively before investing in new technologies like automation and AI. You can connect with Dirk Arhelger on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via: Apple

Principio de Incertidumbre
El mapa del cerebro: explorando el conectoma de la mosca de la fruta (19/10/24)

Principio de Incertidumbre

Play Episode Listen Later Oct 19, 2024


Un equipo de investigadores ha logrado crear un mapa completo del cerebro de la mosca de la fruta (Drosophila melanogaster), compuesto por 140.000 neuronas y más de 50 millones de conexiones sinápticas. Este impresionante avance permitirá a los científicos comprender mejor cómo funcionan las redes neuronales y cómo procesan la información, abriendo la puerta a futuras investigaciones en cerebros más complejos, como el humano. Para conocer los detalles, nos acompaña Laia Serratosa, fundadora de Aelysia, una de las empresas que ha participado en el proyecto Flywire.

The Treasury Career Corner
Curiosity and Agility: Keys to Success in Treasury Careers with Bruno Lawaree

The Treasury Career Corner

Play Episode Listen Later Oct 15, 2024 42:40


In this episode of the Treasury Career Corner podcast, host Mike Richards interviews Bruno Lawaree, the Group Treasurer at Ferrero, a renowned confectionery company.Bruno Lawaree is an experienced treasurer with a background in consulting and finance. He has held various positions within treasury management and consulting at companies including Natura &Co, Eaton Corp, PricewaterhouseCoopers, Levi Strauss, and Accenture.The episode delves into Bruno's career journey, from his early days in finance to his current role as Group Treasurer at Ferrero International. Bruno shares his experiences working in consulting, building treasury structures, and navigating various industries and regions. He also discusses the challenges and opportunities he has encountered in the treasury field.What listeners can expect: Insights into building treasury structures and strategiesDiscussion on the role of treasury in risk management and debt capital marketsExploration of the challenges and opportunities in the confectionery industryAnalysis of the importance of process optimization and risk mitigation in treasury operations Examination of the evolving role of treasury in the digital ageYou can connect with Bruno Lawaree on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

Rod's Pulse Podcast
RPP #221 David King of Flywire

Rod's Pulse Podcast

Play Episode Listen Later Oct 15, 2024


Click the Title to Play or Download. Interview with David King, CTO of Flywire, a company that provides software solutions for student financial services. The interview discusses the company's history, evolution, and its current focus on addressing challenges faced by universities, such as the need to automate processes, improve student recruitment and retention, and streamline the student financial experience. David also highlights Flywire's commitment to technological innovation, particularly in the realm of mobile-first design and AI integration. He emphasizes the company's mission to simplify the financial journey for students and parents, from enrollment to endowment, including the digitization of 529 payments and the introduction of a third-party invoicing product.Introduction and BackgroundDavid King, CTOChallenges and Transformations in Higher EducationThe Role of Technology and InnovationAddressing Financial Literacy and Student TransitionsExpanding Services and Future InnovationsAddressing Key Pain Points and Future RoadmapPodcast TranscriptAI Audio Overview - new experimental AI feature from Google's NotebookLM. Click the Title to Play or Download.

The Treasury Career Corner
Revolutionizing Treasury: The Power of Technology and Innovation with Hans Ljøen

The Treasury Career Corner

Play Episode Listen Later Oct 8, 2024 33:01


In this week's episode of the Treasury Career Corner podcast, host Mike Richards interviews Hans Ljøen, the Head of Treasury and Investor Relations at Lerøy Seafood Group, a world-leading seafood corporation.Hans has a diverse background in finance, capital markets and financial risk management. Before joining global seafood company Leroy Seafood Group as Head of Treasury & Investor Relations, Hans was involved in digital banking start-up Monobank ASA as Chief Risk Officer and later as CFO and CEO. Hans has a strong interest in technology applied to treasury as well as predictive analytics in business.In this episode Hans Ljøen discusses his career journey, from studying finance to working in banking and consulting before transitioning into treasury. He shares his experiences working in a startup bank and the valuable lessons he learned. He also talks about his current role at Lerøy Seafood, highlighting the importance of managing currency risk and implementing systems to improve processes.Listeners can expect to: Gain insights into the career path of a treasury professional and the challenges and opportunities in the field. Learn about the importance of understanding risk management and developing a broad skill set. Learn about the role of technology in treasury and the future of the industry.You can connect with Hans Ljøen on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company canhelp you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

CQFD - La 1ere
Le cerveau d'une mouche, et Daniel Kaufmann, spécialiste du VIH

CQFD - La 1ere

Play Episode Listen Later Oct 4, 2024 55:53


FlyWire, la cartographie du cerveau de la mouche Les brèves du jour Grand invité: Daniel Kaufmann, spécialiste du VIH, chef du Service des maladies infectieuses du CHUV

Nature Podcast
Strange gamma-ray flickers seen in thunderstorms for the first time

Nature Podcast

Play Episode Listen Later Oct 2, 2024 30:55


00:46 Physicists spot new types of high-energy radiation in thunderstormsPhysicists have identified new forms of γ-ray radiation created inside thunderclouds, and shown that levels of γ-ray production are much higher on Earth than previously thought.Scientists already knew about two types of γ-ray phenomena in thunderclouds — glows that last as long as a minute and high-intensity flashes that come and go in only a few millionths of a second. Now, researchers have identified that these both occur more frequently than expected, and that previously undetected γ-ray types exist, including flickering flashes that share characteristics of the other two types of radiation.The researchers hope that understanding more about these mysterious phenomena could help explain what initiates lightning, which often follows these γ-ray events.Research Article: Østgaard et al. Research Article: Marisaldi et al. Nature: Mysterious form of high-energy radiation spotted in thunderstorms10:00 Research HighlightsAncient arrowheads reveal that Europe's oldest battle likely featured warriors from far afield, and why the dwarf planet Ceres's frozen ocean has deep impurities.Research Highlight: Bronze Age clash was Europe's oldest known interregional battle Research Highlight: A dwarf planet has dirty depths, model suggests12:09 A complete wiring diagram of the fruit fly brainResearchers have published the most complete wiring diagram, or ‘connectome' of the fruit fly's brain, which includes nearly 140,000 neurons and 54.5 million connections between nerve cells.The map, made from the brain of a single female fruit fly (Drosophila melanogaster), reveals over 8,400 neuron types in the brain, and has enabled scientists to learn more about the brain and how it controls aspects of fruit fly behaviour.The FlyWire connectome: neuronal wiring diagram of a complete fly brainNature: Largest brain map ever reveals fruit fly's neurons in exquisite detail22:16 Briefing ChatHow researchers created an elusive single-electron bond between carbon atoms, and why bigger chatbots get over-confident when answering questions.Nature: Carbon bond that uses only one electron seen for first time: ‘It will be in the textbooks'Nature: Bigger AI chatbots more inclined to spew nonsense — and people don't always realizeSubscribe to Nature Briefing, an unmissable daily round-up of science news, opinion and analysis free in your inbox every weekday. Hosted on Acast. See acast.com/privacy for more information.

The Treasury Career Corner
How to Build a Successful Treasury Team with Sandra Ramos Alves

The Treasury Career Corner

Play Episode Listen Later Oct 1, 2024 41:59


Join us for this special revisited episode of the Treasury Career Corner Podcast, as we reconnect with Sandra Ramos Alves the Senior Vice President and Treasurer at Bristol Myers Squibb about her journey in finance and treasury and what she's been up to since she was last on the show.Sandra Ramos Alves is the Senior Vice President and Treasurer at Bristol Myers Squibb, a global biopharmaceutical company. She has extensive experience in finance and treasury and has successfully led her team through a period of transformation. Her expertise and insights make her a valuable guest to listen to.In this episode, Sandra discusses her career journey, starting from her early days in accounting to her current role in treasury. She shares how she discovered treasury by chance and how she quickly adapted to the role. Sandra also talks about her experience at Celgene, where she helped build a best-in-class treasury organization. She emphasizes the importance of supporting the business and making a difference in people's lives through treasury. Sandra highlights the growth and development of the treasury function at Celgene and the challenges and successes she encountered along the way. She also shares her thoughts on the future of treasury, including the importance of technology and innovation.On the podcast we discussed…Sandra's journey from accounting to treasury The growth and development of the treasury function The importance of supporting the business and making a difference in people's lives through treasury.The future of treasury and the role of technology and innovation.Sandra's advice for treasury professionals, including taking risks, speaking up, and owning your career.You can connect with Sandra Ramos Alves on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Automation and Innovation: The Future of Treasury Careers with Jörg Pässler

The Treasury Career Corner

Play Episode Listen Later Sep 24, 2024 35:37


In this episode of the Treasury Career Corner podcast, host Mike Richards interviews Jörg Pässler, the Group Treasurer at Sappi Limited, about his treasury career and the evolution of treasury operations.Jörg Pässler is the Group Treasurer at Sappi Limited, the world's largest manufacturer of graphic paper and dissolving wood pulp. With his extensive experience in banking and treasury, Jörg brings a wealth of knowledge and expertise to the podcast. Listen in to gain insights from his successful career in treasury.Jörg shares his journey from Germany to South Africa and his 17-year banking background, which served as a strong foundation for his treasury career. He discusses the international expansion of Sappi and the challenges of centralizing cash management and implementing automation. Jörg highlights the importance of building trust, embracing new ideas, and understanding the business to add value as a treasury professional.Key Takeaways: The benefits of centralizing cash management and implementing automation in treasury operationsThe importance of building strong relationships with banks and understanding the business to increase the treasury team's influenceThe value of critical thinking and going deep in various disciplines within treasury, such as finance, accounting, and taxThe need for treasury professionals to increase their profile within the company and become internal consultantsThe excitement of working in treasury, where every day is dynamic and requires real-time decision-makingYou can connect with Jörg Pässler on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Mastering the Art of Corporate Finance: A Treasury Perspective with Nils Ostendorf

The Treasury Career Corner

Play Episode Listen Later Sep 17, 2024 39:26


In this episode of The Treasury Career Corner podcast, host Mike Richards interviews Nils Ostendorf, the Director of Global Treasury at IFCO Management GmbH, to discuss his career in treasury and the challenges of financing a pooling company.Nils is the Director of Global Treasury at IFCO Management GmbH, a leading global provider of reusable packaging solutions for fresh foods. He manages global financing, risk management, and cash management for the company. Nils has extensive experience in corporate finance and has worked in both banking and corporate treasury roles.The episode delves into Nils' career journey, from his first job at a bank to his current role at IFCO Management GmbH. Nils discusses his passion for corporate finance and his transition from banking to corporate treasury. He also shares insights into the challenges and opportunities of financing a pooling company and managing cash flow in a complex industry.What to Expect: Nils shares his early interest in corporate finance and how he ended up in treasury.He discusses his experience working in banking and the different roles he held within the corporate banking team.Nils explains the evolution of treasury departments in companies and the increasing complexity of financing and cash management.He talks about his transition from banking to corporate treasury at OTTO Group and the challenges he faced in setting up the treasury function.Nils shares his experience at IFCO Management, including the financing and cash management challenges of a pooling company and the recent amended extent facility transaction.You can connect with Nils Ostendorf on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Navigating Growth Phases in SaaS: Insights from a Treasury Expert with Eugene Spevakov

The Treasury Career Corner

Play Episode Listen Later Sep 10, 2024 43:23


This week on the Treasury Career Corner podcast we are delighted to be joined by Eugene Spevakov, Treasurer at 6sense, a SaaS company, as he shares his journey and insights in the world of treasury.Eugene Spevakov is the Treasurer at 6sense, a SaaS company that provides solutions for sales and marketing teams to eliminate go-to-market waste, discover new opportunities, and boost revenue. At 6sense he has been instrumental in steering the company through significant growth phases. He manages key financial functions, including treasury, corporate FP&A, and accounts payable.In this episode, Eugene discusses his early exposure to poor exchange rates and hyperinflation in the Soviet Union, which sparked his interest in finance and treasury. He also shares his career journey from engineering to business school to treasury roles in various tech companies.Listeners can expect to learn about:Eugene's experience in treasury at AT&T, SanDisk, Cypress Semiconductor Corporation, and his current role at 6sense.The importance of risk management The need to balance automation with human decision-making in treasuryYou can connect with Eugene Spevakov on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

Wharton FinTech Podcast
F-Prime Capital - State of Fintech 2024

Wharton FinTech Podcast

Play Episode Listen Later Aug 6, 2024 40:03


Zoey Tang sits down with David Jegen and Sarah Lamont from F-Prime Capital to discuss the State of Fintech 2024 Report. In today's episode, we discussed -Latest updates in the fintech ecosystem -How should fintech companies cope in a more stringent regulatory environment? -Ten years in, where fintech startups have disrupted, been embraced, been outmaneuvered or outlasted? -Predictions for 2024 About F-Prime Capital: F-Prime Capital is an independent venture capital group that grew from Fidelity Investments. They have been backing entrepreneurs building ground-breaking companies for over fifty years. F-Prime has more than $3B under management and has invested in companies from Alibaba and Prosper to Toast and Flywire.

The Treasury Career Corner
From Accidental Beginnings to Treasury Success with Stephanie Kusta

The Treasury Career Corner

Play Episode Listen Later Aug 6, 2024 44:10


In this episode of the Treasury Career Corner podcast, Stephanie Kusta, Vice President and Treasurer at Orveon Global, shares her journey in treasury and offers valuable insights into building a successful career in the field.Stephanie Kusta is the Vice President and Treasurer at Orveon Global, a collective of premium and prestige beauty brands. With years of experience in treasury and a strong background in finance, Stephanie brings a wealth of knowledge and expertise to the table. Her passion for cross-functional collaboration and empowering her team sets her apart as a leader in the industry.Stephanie discusses how she stumbled into treasury by accident and fell in love with it, leading to a 20-year career in the field. She shares her experiences working in various industries, including manufacturing, retail, and now beauty, and highlights the challenges and opportunities she encountered along the way. Stephanie emphasizes the importance of understanding the business and building strong relationships with cross-functional teams to add value to the organization. She also talks about her role in the carve-out of Orveon Global and the exciting journey of establishing a new treasury function from scratch.Key Takeaways:The value of raising your hand and seizing opportunities for growth and development.Being the kind of person you would want to work with and treating others with respect and professionalism.The importance of taking risks and going after what you want in your career.Building trust and empowering your team to take ownership and excel in their roles.Embracing cross-functional collaboration and leveraging diverse perspectives to drive success.You can connect with Stephanie Kusta on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Navigating the Treasury Maze: Career Stories and Strategies with James Marshall

The Treasury Career Corner

Play Episode Listen Later Jun 25, 2024 39:47


This week on the Treasury Career Corner podcast, we are delighted to chat with James Marshall, Head of Treasury at Virgin Media O2, about his extensive career in the UK cable industry and the challenges and opportunities he has faced.James Marshall is an experienced treasury professional with a deep understanding of the UK cable industry. With his expertise in treasury operations and cash management, James has played a pivotal role in the growth and success of Virgin Media O2. His insights into the industry and his practical approach to treasury make him a valuable resource for listeners.On the episode James shares his journey in the UK cable industry, starting with his early career at British Rail and his transition to treasury roles. He discusses the various mergers and acquisitions that have shaped his career, including the formation of the joint venture between Virgin Media and O2. James highlights the importance of practical experience and a deep understanding of working capital management in treasury operations. He also emphasizes the value of continuous learning and professional development in the field of treasury.What to Expect: Insights into the UK cable industry and the challenges of mergers and acquisitions.Practical tips for managing working capital and cash flow in treasury operations.The importance of continuous learning and professional development in treasury careers.The benefits of a joint venture and the opportunities it presents for treasury professionals.Advice for aspiring treasury professionals and the importance of gaining practical experience.You can connect with James Marshall on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Exploring the Intersection of Treasury and Technology with Dave Garo

The Treasury Career Corner

Play Episode Listen Later Jun 11, 2024 35:25


This week on The Treasury Career Corner podcast, host Mike Richards is joined by Dave Garo, the Group Treasurer at ORIOR Gruppe, an internationally active Swiss food and beverage group. They discuss Dave's career journey and the future of treasury.Dave Garo is the Group Treasurer at ORIOR Gruppe, a Swiss food and beverage group known for its popular brands and products. He has extensive experience in treasury and brings a unique perspective to the podcast.The episode begins with Dave sharing the story of his career, starting from his first job as a Junior Controller at Unilever to his current role as Group Treasurer at ORIOR Gruppe.Dave discusses the challenges and opportunities he has encountered throughout his career, including the financial crisis, working in a decentralized business model, and his transition from consulting to corporate treasury.The conversation also touches on the importance of people management in treasury, the role of technology and automation in treasury operations, and the future of AI in treasury.On the episode listeners can expect: Insights into the career path of a treasury professionalTo hear about the challenges and opportunities in the fieldDiscussion on the evolving role of treasury in the digital age.You can connect with Dave Garo on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
The Journey to Treasury Excellence: Embracing Change and Finding Your Passion with Carol Thurnheer

The Treasury Career Corner

Play Episode Listen Later Jun 4, 2024 39:18


In this episode, host Mike Richards is delighted to be joined by Carol Thurnheer, the Manager of International Treasury at Haleon, a world-leading consumer health company.Carol brings a wealth of experience and expertise in treasury, finance and project management. She joins this episode to share her journey in finance and treasury and offer valuable insights for career growth in the industry.Carol joined Haleon plc in 2022 as a Manager and Business Partner in International Treasury responsible for banking, funding and foreign exchange for Asia Pacific, Middle East and North Africa.At Haleon, Carol also leads the Group's supply chain finance, factoring, bank guarantee and sustainable finance framework initiative.Prior to this role, Carol was a Finance Director at Leggett & Platt for 17 years and was a Managing Director and Board Member for 15 global legal entities.Carol holds a Master's degree in Treasury from the Association of Corporate Treasurers in London, a Bachelors in Financial Crime Prevention and is a Qualified AccountantOn the episode we discuss: Carol's career journey, from starting as an Apprentice in Switzerland to becoming a Regional Finance Director and eventually finding her passion in treasury. The importance of continuous learning and stepping out of one's comfort zone to grow professionally. The ACT qualifications and how they have helped Carol in her treasury career.Carol's approach to building strong relationships and high-performing teams in treasury.You can connect with Carol Thurnheer on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
The Power of Networking & Learning Opportunities for Treasury Professionals with Vikas Jhangiani

The Treasury Career Corner

Play Episode Listen Later May 14, 2024 44:21


In this episode of the Treasury Career Corner podcast, host Mike Richards is joined by Vikas Jhangiani, the VP, Corporate Treasurer at Spotless Brands. They discuss Vikas' treasury career journey, his experiences in different industries, and the importance of networking and attending conferences.Vikas Jhangiani is the VP, Corporate Treasurer at Spotless Brands, a rapidly growing car wash platform in the United States. With his extensive experience in treasury and finance, Vikas brings a wealth of knowledge and expertise to the podcast. Listeners should tune in to gain insights into treasury career development and the impact of networking.In this episode, Mike and Vikas discuss Vikas' journey into finance and treasury, his experiences at various companies including Follett Corporation, Wheaton Franciscan Healthcare, CAN Insurance, and CME Group, and his current role at Spotless Brands. They delve into the importance of certifications like CTP and the role of treasury in impacting the bottom line of a company. Vikas also highlights the value of networking and attending conferences like the Windy City Summit for treasury professionals.What to Expect: Insights into Vikas' treasury career journey and experiences in different industries.The importance of certifications like CTP and their impact on career development.The role of treasury in impacting a company's bottom line.The value of networking and attending conferences for treasury professionals.Real-life examples of how Vikas has leveraged networking and conferences to bring valuable ideas and solutions to his employers.You can connect with Vikas Jhangiani on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
From Treasury to CFO: A Journey of Career Growth with Brian Feldott

The Treasury Career Corner

Play Episode Listen Later May 7, 2024 36:25


In this episode of the Treasury Career Corner podcast, host Mike Richards interviews Brian Feldott, the CFO, VP of Investor Relations and Treasurer at Rise Oil and Gas, about his journey in the treasury profession and the interface between treasury and CFOship.Rise Oil and Gas are an independent oil and natural gas company focused on securing high-quality assets. Brian has a wealth of experience in treasury and finance, and his expertise lies in developing treasury functions, streamlining processes, and managing complex international operations.The episode explores Brian's career journey, starting from his early days in public accounting to his various roles in treasury and finance. He discusses the challenges and rewards of working in treasury, the importance of understanding the business, and the role of treasury in maintaining liquidity and cash flow.Brian also shares his insights on the transition from treasury to CFOship and the value of having a broad understanding of different functions within an organization.What to expect:· Insights into the interface between treasury and CFOship Brian's experience in developing treasury functions and streamlining processesDiscussion on the challenges and rewards of working in treasuryAdvice on the importance of understanding the business and building relationships with internal stakeholdersInsights into Brian's transition from treasury to CFOship and the value of a broad skill setYou can connect with Brian Feldott on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Elevating Your Treasury Career: Industry Insights and Learnings with Sean O'Connor

The Treasury Career Corner

Play Episode Listen Later Apr 30, 2024 51:45


In this special episode of the Treasury Career Corner, we are delving back into our archives to revisit an insightful conversation with Sean O'Connor now the Director of Treasury at MongoDB, as he shares his journey in the world of treasury.Sean returns to the show after his initial appearance in 2021 to provide us with an update on his recent endeavours at MongoDB and offers valuable insights into the world of treasury and its future.In this episode, Sean discusses his career journey, from starting in financial services to eventually finding his passion in treasury. He shares his experiences working in different roles and industries, highlighting the importance of gaining diverse experience in treasury. Sean also discusses the challenges and opportunities he faced in his role at Indeed.com, including setting up a new treasury team and implementing treasury management systems. He emphasizes the importance of collaboration, relationship management, and staying adaptable in the ever-changing field of treasury.What to Expect: Insights into Sean's career journey and how he discovered his passion for treasury.Understanding the challenges and opportunities in setting up a new treasury team.Learning about the importance of gaining diverse experience in treasury.Exploring the role of collaboration and relationship management in treasury.Gaining insights into the future of treasury and the skills required for success.Sean brings us up to date with his current role as Director of Treasury at MongoDB. You can connect with Sean O'Connor on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
From Auditing Banks to Leading Global Treasury with Neil Wadey

The Treasury Career Corner

Play Episode Listen Later Apr 23, 2024 33:12


Join us for this episode of the Treasury Career Corner podcast as we chat with Neil Wadey, the Group Treasurer of British American Tobacco. Discover his fascinating journey in the treasury field and gain insights into the transformation of BAT from a conglomerate to a global tobacco company.Neil Wadey is the Group Treasurer of British American Tobacco, a leading consumer goods business with a global presence. With his expertise in treasury and risk management, Neil provides valuable insights into the challenges and opportunities in the industry.In this episode, Neil shares his career journey, starting from his background in mathematics and his early auditing experience. He discusses his transition to the financial services sector and eventually joining BAT. Neil highlights the company's transformation from a conglomerate to a pure tobacco company and its current focus on reducing health impacts through new categories of products. He also emphasizes the importance of professional qualifications and the role of treasury in business strategy and risk management.What to Expect: Neil's personal journey from auditing to financial services and eventually joining BATThe evolution of BAT from a conglomerate to a pure tobacco companyThe company's focus on reducing health impacts through new categories of productsThe role of treasury in business strategy and risk managementInsights into the future of treasury and the impact of AI and technologyYou can connect with Neil Wadey on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

NACUBO In Brief
Flywire's Sharon Butler Shares Insights and Research on International Payments

NACUBO In Brief

Play Episode Listen Later Apr 22, 2024 23:55


Sharon Butler is deeply familiar with the “uneasiness and concerns” that international students face when it comes to paying tuition and other expenses. As Executive Vice President of Global Education at Flywire, a global payments enablement company that partners with institutions across the world, she is looking for solutions to these problems. In a conversation with NACUBO's Bryan Dickson, director, student financial services and educational programs, Sharon shares findings from a recent a survey of more than 1,800 students across the world and talks about the importance of reducing friction to help students find the right solution.   Links & Notes View Flywire's study Unlocking the Door to Higher Education Connect with Sharon on LinkedIn Connect with Bryan on LinkedIn

CX Leader Podcast with Steve Walker | A resource for customer experience leaders

Bonus content are audio clips of interviews that we couldn't include in an episode but still contains great advice for our listeners, and this content is only available to those that follow the show through their favorite podcast provider. In the episode " The Empathetic Frontline" (episode #307) released back in March, guest Victoria Stephens from Flywire discussed the importance of employee experience as it relates to providing the best possible customer experience. Host Sara Walker asks how Flywire balances the advantages of automation versus live interactions during support calls and how the data from those interactions helps improve the CX/EX balance. Listen to the original episode at: https://cxleaderpodcast.com/the-empathetic-frontline/ Listen to more episodes at https://cxleaderpodcast.com/ Learn more about Walker at https://walkerinfo.com/  

The Treasury Career Corner
Transitioning from Banking to Corporate Treasury with Vidhi Jain

The Treasury Career Corner

Play Episode Listen Later Apr 16, 2024 29:04


This week on the Treasury Career Corner podcast, host Mike Richards interviews Vidhi Jain, the Global Treasurer at Qualtrics,an experience management company. Vidhi shares her journey in the treasury profession and the challenges she faced transitioning from banking to corporate treasury.On the episode Vidhi Jain shares her career journey from starting in banking in India to joining Microsoft's Corporate Treasury team and eventually becoming the Senior Manager within treasury at Nordstrom. She discusses the unique challenges and experiences she faced in each role, including the impact of the COVID-19 pandemic on Nordstrom's treasury operations. Vidhi then talks about her current role as the first treasury hire at Qualtrics and how she is building the treasury function from scratch.On the podcast we discuss… Vidhi Jain's career journey from banking to corporate treasuryThe challenges and experiences faced in treasury roles at Microsoft and NordstromThe impact of the COVID-19 pandemic on treasury operationsThe role of treasury in an experience management company like QualtricsThe future of treasury and the importance of investments, forecasting, and AI technologyYou can connect with Vidhi Jain on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The EdUp Experience
860: LIVE From Ellucian Live 2024 - with ⁠⁠David King⁠, CTO, & ⁠⁠Corey Rethage⁠, Director, Product Management, ⁠Flywire⁠

The EdUp Experience

Play Episode Listen Later Apr 8, 2024 22:03


It's YOUR time to #EdUp In this episode, recorded in person at the ⁠⁠⁠Ellucian Live 2024⁠⁠⁠ Conference in San Antonio, Texas, #elive24, YOUR guests are ⁠David King, CTO, & ⁠Corey Rethage, Director, Product Management, Flywire YOUR host is ⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠  Listen in to #EdUp! Thank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp! Connect with YOUR EdUp Team - ⁠⁠⁠Elvin Freytes⁠⁠⁠ & ⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠ ● Join YOUR EdUp community at ⁠⁠⁠The EdUp Experience⁠⁠⁠! We make education YOUR business! --- Send in a voice message: https://podcasters.spotify.com/pod/show/edup/message

EUVC
Davor Hebel, Managing Partner at Eight Roads on the European entrepreneurial renaissance | E294

EUVC

Play Episode Listen Later Apr 2, 2024 45:45


Today, we have Davor Hebel with us. Davor is the Managing Partner at Eight Roads, a $11bn global venture platform. The firm has over 450 portfolio companies, including 60 IPOs and many unicorns, such as Alibaba, Toast, Flywire, Chewy, Hibob, Neo4j, and Fever. Eight Roads invests in companies at scale-up stages (usually rounds A-C) and helps them win globally.Davor runs the Europe and Israel franchise with around 45 companies and $1.5bn AUM. Davor's investments count leaders across SaaS, consumer, digital health, and fintech sectors, including Hibob, Appsflyer, Fever, Fireblocks, Owkin, Wallapop, ScyllaDB, Red Points, Packlink (sold to Auctane), Rimilia (Blackline), Innogames (MTG), and Treatwell (Recruit).Davor was born in Croatia and studied in the US. Davor is also passionate about sports, and he still tries to find time for some rowing, tennis, and Barry's Bootcamp

The Treasury Career Corner
How Automation is Shaping the Future of Treasury with Nitin Jain

The Treasury Career Corner

Play Episode Listen Later Mar 19, 2024 30:48


In this episode of the Treasury Career Corner podcast, host Mike Richards interviews Nitin Jain, the Global Head of Treasury and Capital Markets at Agrocorp International, a global agri-commodity firm.Nitin shares his expertise in treasury and his passion for implementing technology solutions to drive efficiency and value in the industry.Nitin discusses his career journey, starting in banking and transitioning to corporate treasury at Cargill. He highlights the challenges and opportunities he faced in managing treasury operations across different regions and time zones. We also discuss the importance of embracing technology, such as automation and AI, to streamline processes and improve decision-making in treasury and Nitin shares examples of successful technology implementations that have significantly reduced costs and improved efficiency. Nitin also shares his thoughts on the future role of treasurers, which will involve more strategic and analytical responsibilities.On the podcast we discuss… The adoption of technology, such as automation and AI, and why it is crucial for driving efficiency and value in treasury operations.How implementing technology solutions can significantly reduce costs and improve decision-making in treasury.Why Treasurers should embrace the transformation of their roles from operational execution to strategy and analysis. Technology solutions, like blockchain and how they can enhance trust and enable seamless cross-border transactions.Why Treasurers should focus on partnerships with other business functions to successfully implement technology solutions.You can connect with Nitin Jain on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

CX Leader Podcast with Steve Walker | A resource for customer experience leaders

Great customer experiences comes from great employee experiences. It's something we've discussed in several past episodes of this podcast and you can listen to our CX plus EX episodes on cxleaderpodcast.com. But how can you improve employee engagement for a large group of front-line employees, say a call center or large customer support operation? Host Sara Walker welcomes Victoria Stephens, director of client and payment experience at Flywire, a global payment software company, and a CXPA 2023 Emerging Leader award winner, for a discussion on equipping frontline employees for customer experience success. Find a transcript on the show notes page: https://cxleaderpodcast.com/the-empathetic-frontline/ Learn more about Flywire at https://www.flywire.com/ Listen to more podcasts at https://cxleaderpodcast.com/ Learn more about Walker at https://walkerinfo.com/ 

The Treasury Career Corner
The Key to Thriving in a Modern Treasury Leadership with Andy Henley

The Treasury Career Corner

Play Episode Listen Later Mar 5, 2024 53:09


Join us for this week's Treasury Career Corner podcast as we chat with Andy Henley, the Group Treasury Director at Tesco, about his diverse career journey and the importance of building strong teams and connections in treasury.Andy Henley is the Group Treasury Director at Tesco, one of the world's largest retailers. With his deep finance and treasury expertise, Andy has successfully navigated various roles and industries, making him a valuable guest to listen to.In this episode, Andy shares his career journey from starting at PwC to working in corporate finance and eventually landing his current role at Tesco. He discusses the challenges he faced, the opportunities he seized, and the importance of building strong teams and connections in treasury. Andy also emphasizes the need for flexibility and open-mindedness in one's career, as well as the value of demystifying treasury and connecting it with the rest of the business.On the podcast we discuss… Insights into Andy's career journey and the lessons he learned along the way.The importance of building strong teams and connections in treasury.The value of flexibility and open-mindedness in one's career.How to demystify treasury and connect it with the rest of the business.The challenges and opportunities in the world of corporate treasury.You can connect with Andrew Henley on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

FINITE: Marketing in B2B Technology Podcast
#145 - Career growth secrets with a CMO with Allison MacLeod, CMO at Flywire

FINITE: Marketing in B2B Technology Podcast

Play Episode Play 55 sec Highlight Listen Later Feb 26, 2024 27:26


Whether you're eyeing up that CMO position, want to start leading a team, or are looking for your next tech company, this FINITE Podcast episode is for you. Allison MacLeod shares her inspirational career journey, how she took advantage of opportunities, found the right companies and leveraged mentors and advocates to get to where she is now - CMO at leading tech company, Flywire. Learn how to take your career by the horns, spot opportunities, and grow your personal arsenal of marketing skills. Support the show

The Treasury Career Corner
The Rise of Hybrid Work and AI in Treasury Careers with Mike Richards

The Treasury Career Corner

Play Episode Listen Later Feb 13, 2024 28:30


In this special episode, our CEO & Founder of The Treasury Recruitment Company, Mike Richards is in the hot seat as he chats with Craig Jeffery from Strategic Treasurer for their Treasury Update Podcast about the evolving world of treasury, including remote work, AI integration, and more.In this engaging discussion, Mike and Craig explore the changing landscape of treasury, with a focus on work location and the rise of hybrid work models. They discuss the importance of attracting top talent with an irresistible proposition and the role of treasurers as guides in navigating AI and data tools. Mike shares insights from his experience in treasury recruitment and highlights the value of in-person events for networking and professional development. What to expect on the podcast…. Insights into the evolving world of treasury and the impact of remote work.The importance of creating an irresistible proposition to attract top talent.The role of treasurers as guides in navigating AI and data tools. The value of in-person events for networking and professional development.Real-world perspectives and valuable insights from industry experts.Connect with Mike Richards on LinkedIn. Connect with Craig Jeffery on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Banking to Treasury: The Journey of a Treasury Professional with MERCK's Jörg Bermüller

The Treasury Career Corner

Play Episode Listen Later Feb 6, 2024 34:21


In this episode host Mike Richards interviews Jörg Bermüller, the Head of Cash and Risk Management at Merck KGaA, a leading global science and technology company headquartered in Germany.Jörg started his career in banking and worked for several multinational companies in treasury before joining Merck in 2008. He brings a wealth of experience and expertise in cash and risk management.On the episode Jörg discusses his journey in treasury, starting from his apprenticeship as a Bank Clerk to his current role at Merck. He discusses the importance of relationship management in treasury and how he discovered his passion for the field. Jörg also shares his experiences at different companies, including the challenges and opportunities he encountered. He highlights the growth of his team and the expansion of treasury operations at Merck. The episode concludes with a discussion on the recent success of implementing a netting settlement process, which earned Jörg's team an Adam Smith Award.On the podcast we discuss… Jörg's career trajectory and how he transitioned into treasuryThe importance of solid processes and automation in treasury operationsThe benefits of implementing a netting settlement process for FX deals Jörg's approach to expanding the scope of treasury and becoming a strategic business partnerAdvice for treasury professionals, including the importance of knowledge, hard work, and building a strong teamYou can connect with Jörg Bermüller on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Treasury Career Corner
Digitalization & AI: Transforming Treasury in the Luxury Industry with LVMH's Burak Yildirim

The Treasury Career Corner

Play Episode Listen Later Jan 30, 2024 37:34


On the Treasury Career Corner podcast this week we interview Burak Yildirim, the Vice President and Treasurer at LVMH North America, about his treasury career and the challenges and opportunities in the luxury industry.With a background in finance and international relations, Burak stumbled upon treasury and found it to be a natural fit for his outgoing personality and strategic mindset. He has extensive experience in operational and strategic treasury roles, with a focus on risk management, digitalization, and cash forecasting.On the episode Burak shares his career journey, starting with his accidental entry into finance and treasury at Tiger Financial Group. He then pursued an MBA and took on treasury roles at Turkish Airlines and Henkel, gaining experience in operational treasury, strategic advisory, and regional treasury management. He discusses the challenges and opportunities he faced in different regions, such as managing volatility in emerging markets and navigating the complexities of the luxury industry. Burak also highlights the importance of digitalization and cash forecasting in treasury and the role of AI in decision-making processes.On the podcast we discuss… Insights into Burak's career journey and the different roles he has held in treasury. The challenges and opportunities in treasury management in emerging markets and the luxury industry.The importance of digitalization and AI in treasury operations and decision-making.Exploration of cash forecasting as a critical aspect of treasury management.Advice for treasury professionals on being ready for career opportunities, taking risks, and networking.You can connect with Burak Yildirim on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here! To subscribe to the Treasury Career Corner podcast via:Apple

EUVC
EUVC #269: Lucile Cornet, General Partner at Eight Roads on SME Vertical SaaS and Series B investing

EUVC

Play Episode Listen Later Jan 11, 2024 60:42


Today, we have Lucile Cornet with us. Lucile is a Partner at Eight Roads, a $11BN global venture fund with offices across the globe.Eight Roads invests in companies at the Series B stage and helps them scale up internationally. They have 450 portfolio companies globally, of which 60 are IPOs, and many are unicorns: Alibaba, Toast, Flywire, Chewy, Hibob, Neo4j, or Fever.Lucile is part of the European team of Eight Roads. She is a French national (born in Toulouse) but has been based in London for 15 years and focuses on anything SaaS and Fintech series B. She became one of the youngest female partners in Europe, being promoted to Partner in 2021 at just 33 years old. Her investments include companies such as Spendesk, Leocare, Amenitiz, Reveal, and Thinksurance.Outside work, Lucile is a mum of two daughters who loves adventurous travel and cooking and as you'll see, a dazzling extrovert who thrives in meeting new people.Watch the full interview on eu.vc

Earnings Season
Flywire Corporation, Q3 2023 Earnings Call, Nov 07, 2023

Earnings Season

Play Episode Listen Later Dec 6, 2023 69:59


Flywire Corporation, Q3 2023 Earnings Call, Nov 07, 2023

Giant Robots Smashing Into Other Giant Robots
500: Giant Robots Smashing Into Other Giant Robots 500th Episode!

Giant Robots Smashing Into Other Giant Robots

Play Episode Listen Later Nov 16, 2023 72:17


We released episode one of this podcast on June 11, 2012. Now, more than a decade later, we're celebrating the 500th episode of our show. In honor of this milestone, Victoria, Will, and Chad caught up with each of the past hosts of the show: Ben Orenstein, Chris Toomey, and Lindsey Christensen. We chatted about what they're up to now, what they liked and learned from hosting the show, their time at thoughtbot, and more! Follow thoughtbot on X (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. WILL: And I'm your other host, Will Larry. CHAD: And I'm your other host, Chad Pytel. We released episode one of this podcast on June 11, 2012. Now more than a decade later, were celebrating this: the 500th episode of our show. In honor of this milestone, Victoria, Will, and I caught up with each of the past hosts of the show: Ben Orenstein, Chris Toomey, and Lindsey Christensen. We chatted about what they're up to now, what they liked and learned from hosting the show and their time at thoughtbot, and more. First up: Ben Orenstein. Ben was the very first host of the show back in 2012 when he was a developer at thoughtbot. He is now the co-founder and Head of Product at Tuple, a remote pair programming tool for designers and developers. Ben, it's great to talk to you again. It's been a while since you and I talked. How have you been? BEN: I've been decent, yeah. It's fun to be back to my roots a little bit. I told some folks that I work with that I was coming back to the pod for the 500th Episode, and they were stoked. So, it's kind of a treat to get to be on these airwaves again. CHAD: What have you been up to since you left this show and thoughtbot? BEN: Well, I started a company. So, I was at thoughtbot for a while; I think it was seven years. And I eventually sort of struck out to start my own thing–had a false start or two here and there. And then, I ended up starting a company called Tuple, and we still exist today, fortunately. Tuple is a tool for doing remote pair programming. We started off on macOS and then wrote a Linux client. And we're launching a Windows client now. But it's sort of, like, screen sharing with remote control for developers who are actually writing code and want to have great, low latency remote control and who care about screen share quality and that sort of thing. I started that about five years ago with two co-founders. Today, we are a team of 11, I think it is. And it's been going well. Our timing was really great, it turned out. We launched a little bit before COVID. So, remote work turned into a lot more of a thing, and we were already in the market. So, that helped us a ton. It was quite a wild ride there for a bit. But things have calmed down a little lately, but it's still fun. I'm, like, really enjoying being a co-founder of a software company. It was what I've always sort of wanted to do. And it turns out it actually is pretty fun and pretty great. Although there are, of course, the ups and downs of business ownership. It is never quite as calm or relaxing as being an employee somewhere else. CHAD: You started Tuple instigated by...full disclosure: thoughtbot's an early customer of Tuple. We're still a customer. We use it a lot. BEN: Woo-hoo. I appreciate that. Thank you. CHAD: If I remember right, you started and were sort of instigated to create Tuple because there was a prior product that then Slack bought, and then it started to degrade. And now, it no longer exists in the same way that it did before. BEN: Yeah. So, there was this tool called Screenhero, which I actually started using -- CHAD: [inaudible 02:14] BEN: Yeah, first at thoughtbot. Some other thoughtboter introduced me to it, and we would use it for pair programming. And I was like, oh, this is nice. And then yeah, Slack kind of acqui-hired it and more or less ended up shutting the product down. And so, there was this gap in the market. And I would ask my friends, I would ask thoughtboters and other developers, like, "What are you using now that Screenhero is gone?" And no one had a good answer. And so, after a while of this thing sort of staring me in the face, I was like, we have to try to solve this need. There's clearly a hole in the market. Yeah, so we were heavily inspired by them in the early days. Hopefully, we've charted our own path now. But they were definitely...the initial seed was, you know, let's do Screenhero but try to not get bought early or something. CHAD: [laughs] How did you or did you feel like you captured a lot of the Screenhero customers and reached them in those early days? BEN: I think so. The pitch for it was sort of shockingly easy because Screenhero had kind of blazed this trail. Like, I would often just be like, "Oh, we're making a thing. Do you remember Screenhero?" And they'd go, "Oh yeah, I loved Screenhero". I'd be like, "Yeah, we're going to try to do that." And they'd be like, "Nice. Sign me up." So, it for sure helped a ton. I have no idea what percentage of customers we converted. And they were a pretty large success, so probably a small fraction, but it definitely, like, made the initial days much easier. CHAD: Yeah. And then, like you said, COVID happened. BEN: COVID happened, yeah. I think we had been around for about a year when COVID hit. So, we were getting our feet underneath us. And we were already, like, the company was already growing at a pretty good rate, and we were feeling pretty good about it. I don't think we had quite hit ramen profitable, but we were probably pretty close or, like, flirting with it. Yeah, the business, like, I don't know, tripled or quadrupled in a matter of months. We had a few big customers that, like, just told everyone to start using Tuple. So, we had, like, thousands and thousands of new users kind of immediately. So, it was a crazy time. Everything melted, of course. We hadn't quite engineered for that much scale. We had a really rough day or so as we scrambled, but fortunately, we got things under control. And then had this, like, very nice tailwind. Because we started the company assuming that remote work would grow. We assumed that there would be more remote developers every year. And, you know, it's probably maybe 5% of dev jobs are remote or maybe even less, but we expect to see this number creeping up. We don't think that trend will reverse. And so, COVID just, like, it just yanked it, you know, a decade in the future. CHAD: You haven't tripled or quadrupled your team size, have you? BEN: No. Well, I mean, I guess, I mean, we started as 3, and now we're 11, so kind of. CHAD: [laughs] Yeah, that's true. BEN: Expenses have not grown as fast as revenue, fortunately. CHAD: That's good. That's basically what I was asking [laughs]. BEN: Yeah, yeah. We're still a pretty small team, actually. We have only, like, four or five full-time engineers on the team at the moment, which is kind of wild because we are now, you know, we have three platforms to support: Linux, Windows, and Mac. It's a pretty complicated app doing, like, real-time streaming of audio, webcams, desktops, caring about OS-level intricacies. So, I think we will be hiring more people soon, although we haven't said that for a long time. We sort of have always had a bit of a hire-slow mentality to try to get the right team members and, like, feel a real pain before we hire someone into it. But we have been getting a bit more aggressive with hiring lately. VICTORIA: Well, I really appreciate Tuple. I installed it when I first started working here at thoughtbot. And we have random pairings with everyone across the company. So, I'll randomly get to meet someone halfway across the world who's working on similar projects. And I think they really enjoy that I have a tool they like working to share what they're working on. So, I want to thank you for that. And I'm curious about when you really started to scale during COVID, what were some of the technology architecture trade-offs you came across, and where did you land with it? BEN: Well, we got fairly...I don't know if it was lucky, but we...for a long time, for years, even through COVID, maybe the first four years of the company, all Tuple calls were purely peer-to-peer. And there was no server that we owned intermediating things. This was, like, kind of one of the keys of, like, not having expenses. The scale of revenue was we could have lots more calls happen. And it wouldn't cost us bandwidth or server capacity. To this day, still, for any calls with three or fewer participants, they're purely peer-to-peer. And this is nice for latency purposes because it just...we can find the most direct path to the internet between two people. It's also nice from our cost perspective because we don't need to pay to send that data. And that was hugely useful as call volume went up immensely. Didn't have to worry too much about server load and didn't have to worry too much about bandwidth costs. CHAD: Today, is there a central service that makes the initial connection for people? BEN: Yes, yeah, yeah. So, there is a signaling server. So, when you launch the app, you sign in, and you see, like, oh, which of my co-workers are online? So, there is actually a Rails app that handles that, actually, increasingly less the Rails app. We have now...I think it's a Go service that actually manages all those. I'm further and further from the code every year. Some of the technical questions might be a little bit beyond me, or I might have slightly out-of-date info. But back to the architecture question for a second, we did a pretty big refactor when we decided to go from just being a Mac client to supporting other platforms, where we split out a cross-platform real-time communication engine written in C++ so that we could use that for all of the heavy lifting, all the managing of the connections, and the tricky bandwidth estimation, and all this stuff, and use that across different platforms. And so, today, you have the cross-platform engine, and then on top of that is a, like, a less specific layer for each of the operating systems that we support. CHAD: So, you mentioned you're less and less in the code these days. So, what do you spend your time doing then? BEN: It's a mix of things. These days, it's basically mostly -- CHAD: Just cocktails on the beach, right? BEN: Cocktails, yes [laughs], cocktails on the beach, appearing on podcasts trying to sound important and impressive, yeah. Mostly product work. So, right before this, I just got off a call with some folks from The Browser Company. They are some of our first alpha users for our new Windows clients. So, I hopped on the call with them and, like, watched three of them install the product and inevitably run into some bugs. And, you know, chatted through those with the engineer that was working on it, prioritized some stuff, made some decisions about what's coming up next, and what we're going to ignore. So, mostly product work these days. For the first five years of the company, I was CEO, so I was doing kind of everything: marketing, and also hiring, and also product. About two months ago, I stepped down as CEO, and one of my other co-founders, Spencer, stepped up. And so, now my focus has narrowed to be mostly just product stuff and much less on the marketing or hiring side. VICTORIA: Yeah, you mentioned that it was a little more comfortable to be an employee than to be a founder. I don't know if you could say more about that because, certainly, a lot of engineers are smart enough and capable enough to run their own company. But what really informed your choice there, and do you regret it? [laughs] BEN: I definitely don't regret it. thoughtbot was a close second in terms of wonderful professional experiences. But running my own thing has been the most interesting professional thing I've done by a big margin. It has also been more stressful. And, Chad, I don't know if you remember, I think, like, maybe eight years ago, you tweeted something like, if you want to sleep well at night, and, like, value that, like, peace of mind, like, don't start a company or something. I have experienced that. CHAD: [laughs] BEN: A lot more, yeah, like waking up in the middle of the night worrying about things. It feels a little bit like the highs are higher; the lows are lower. Being an employee somewhere, it's like, if this company fails, I know I can go get another job, right? Like, you're a developer. You're extremely employable. But as the owner of the company, if the company fails, like, a huge chunk of your net worth is gone. Like, this thing you poured your life into is gone. It's way more stressful and traumatic to have that happen, or have that threatened to be happening, or just imagine that happening. So, overall, I have found the trade-off to be totally worth it. It's awesome to make your own decisions and chart your own path. And when it works, it can work in a way that being a salaried employee can't. So, I'm happy with those trade-offs. But I think that is a good question for people to ask themselves as they consider doing something like this is, like: is that the kind of trade-off that you want to make? Because it has significant downsides for sure. WILL: I am a big fan of Tuple also. I love it. It [inaudible 10:08] easy, especially with remote work. You hit the jackpot with COVID and remote work, so kudos for that [laughs]. Was there anything...because I know from our previous companies, about over...hopefully a lot more of the good stuff than the bad stuff. But was there anything that you learned? Because you were at thoughtbot for seven years. Was there anything that you're like, oh my gosh, I learned that, and it's helped me till this day while I'm running my company? BEN: Yeah, quite a bit, actually. I think it'd be hard to tease apart exactly which lessons, but I do...so I ran Upcase for thoughtbot and also FormKeep. So, I got a chance to kind of run a small division of the company, while still being a normal employee and, like, having not much of that risk. And I think that was a really wonderful opportunity for me to, like, practice the skills that I was interested in. Just, like, how do you market a thing? How do you design a product and have it be good? How do you prioritize user feedback? There were a ton of lessons from those days that I feel like made me better at running our company when we actually took a shot at it. So, there were, like, the specific things that I learned by the work I was doing there. But then just, like, I mean, I think I am the programmer I am today because of, like, the weekly dev discussions that happened. Like, spending so much time with Joe Ferris and, like, trying to copy as much of his brain as possible, like, really, like, imprinted on me as, like, a programmer. And also, just, like, a lot of the sort of cultural things from my time at thoughtbot of, like, you should be sharing the things you're learning. Like, writing blog posts is a great use of time. Like, doing open-source work is a great use of time. And maybe you can't directly trace how doing, like, working in public or sharing information benefits the company. It's hard to, like, attribute it from a marketing sense. But if you sort of have faith that in the large, it's going to work out, it probably will. That feels like a thoughtbot lesson to me, and I think it has served us really well; where I recorded a weekly podcast for a long time called The Art of Product. I'm recording a new podcast called Hackers Incorporated with Adam Wathan of Tailwind fame. And I don't ever think, like, hmm, how many new leads do we think we get per episode, and how many hours has that taken? What's the ROI? I just have this sort of reflex that I developed from thoughtbot time of, like, you should be putting stuff out there, or you should be giving back. You should help other people. And that will probably help your business and make it work in the long term. CHAD: That's a good lesson [laughs]. One of the other things, you know, while you were a host of Giant Robots, you were the first host. I remember, you know, encouraging you to be the first host, and I think we talked about that in one of the episodes along the way. But we also transitioned the format a little bit, especially as you started to work on products here; you know, it was more about the building of those products and following along with those. And one of the things that sort of half-jokingly defined, I think, your impact on a lot of products was pricing, experimenting with pricing, learning about pricing, increasing prices more than people were maybe comfortable doing so. How has that worked out with Tuple, pricing in particular? BEN: It's really hard to say. It's hard to know what, like, the other path would have been through the world-. We sort of decided from, like, the early days that we wanted to have, like, a fairly premium price. Like, we wanted to be the product that was really good and was, like, a little bit annoyingly expensive, but you still paid for it because it felt worth it. And I think people could debate in both directions whether we nailed that or not. We have had a price increase that we ended up rolling back. We went, like, a little too far one time and said, "You know what? I think we're a little bit over," and we reverted that. But I would say even today, we are still a fairly pricey product. I mean, I'm pretty happy with how the company has done. I can't prove to you that, like, if the price were half what it is, we would have, you know, better success or not. CHAD: I think it'd be very hard to make the argument that if it was half that, you would have double the number of customers. BEN: Yeah, that's probably not true. CHAD: Not with the customers that you have, who are companies that will pay for products that they use as much as Tuple. BEN: Yeah, I'm happy serving the kind of companies, and they end up being mostly tech companies that really value developer happiness. When their developers come to them and they say, "We don't want to pair over Zoom. We like this thing. It's better. It feels nicer to use," they say, "Okay," and they buy the tool for them. There are places where that's not the case. And they say, "We already have a thing that does screen sharing. You're not allowed to buy this." We don't invest a lot of time trying to sell to those people or convince them that they're wrong. And I'm pretty happy serving sort of the first group. CHAD: So, you've mentioned that you've still been podcasting. To be honest, I didn't realize you were starting something new. Is it live now? BEN: It is live now, yeah. CHAD: Awesome. Where can people find that? BEN: hackersincorporated.com. It's about the transition from developer to founder, which is kind of what we've been touching on here. Yeah, hopefully, the audience is developers who want to start something or have started something who are maybe a little bit further behind progression-wise. And it's kind of, like, I have some lessons, and Adam has some lessons, and, you know, we don't think that we're experts. But sometimes it's useful to just hear, like, two people's story and sort of see, like, what seemingly has worked for them. So, we've been trying to share things there. And I think people will find it useful. VICTORIA: I was going to ask you for a lesson, maybe give us a little sample about how would you advise someone who's built a product and wants to market it, and it's targeted towards developers since you mentioned that previously as well. BEN: Yeah, in a way, the question already contains a problem. It's like, oh, I built the product; now how do I market it? It's a little bit indicative of a very common failure mode for developers, which is that. They sort of assume, okay, after you make the product, you then figure out how you're going to market it. And marketing is sort of a thing you layer on later on when you realize that just, like, throwing it on Twitter or Product Hunt didn't really work. When we started building Tuple, I was out there marketing it already. So, I had two co-founders, so this is a luxury I had. My two co-founders were writing code, and I was out doing stuff. I was recording podcasts. I was tweeting about things. I was making videos. I was giving conference talks. And I was getting people to hear about our product well before it was done. In fact, I was even selling it. I was taking pre-orders for annual subscriptions to the app while it was still vaporware. So, I would say, like, you basically can't start marketing too early. If you start marketing early and no one really cares, well, then you don't really have to build it probably. I would actually even go a little further and say, like, I started marketing Tuple before we had a product available. But in reality, I started marketing Tuple seven or so years before that when I started publishing things through thoughtbot. It's like when I was traveling around giving talks about Ruby, and when I was making screencasts about Vim, and when I was running Upcase, I was, over time, building an audience. And that audience was useful for thoughtbot, and it also was useful for me so that when I left, I had something like 10,000 Twitter followers or something, a few thousand people on our mailing list. But there were a lot of developers that already sort of knew me and trusted me to make fairly good things. And so, when I said, "Hey, I've made a new thing, and it's for you," I really benefited from those years of making useful content and trying to be useful on the internet. And in the early days, we had people sign up, and they would say, "I don't even really think I'm going to use this. But I've learned so much from you over the years that I want to support you, so I'm going to pay for a subscription." VICTORIA: I like your answer because I think the same thing when people ask me, like, because I am an organizer for Women Who Code, and I know all these great people from showing up for years in person months over months. And so, then people will ask, "Oh, how do I recruit more women in my company?" I'm like, "Well, you got to start showing up [laughs] now and do that for a couple of years, and then maybe people will trust you," right? So, I really like that answer. WILL: How has your relationship with Chad continued to grow since you left? Because seven years at the company is a lot. And it seems like you're still on really, really good terms, and you're still friends. And I know that doesn't happen at every company. BEN: I mean, it was tough deciding to leave. I think, like, both of us felt pretty sad about it. That was the longest I'd ever worked anywhere, and I really enjoyed the experience. So, I think it was tough on both sides, honestly. But we haven't kept in that much touch since then. I think we've emailed a handful of times here and there. We're both sociable people, and we sort of get each other. And there's a long history there. So, I think it's just easy for us to kind of drop back into a friendly vibe is sort of how I feel about it. CHAD: Yeah. And the way I explain it to people, you know, when you're leading a company, which Ben and I both are, you put a lot of energy into that and to the people who are on that team. If you're doing things right, there's not really hard feelings when someone leaves. But you need to put in a lot of effort to keep in touch with people outside of the company and a lot of energy. And, to be honest, I don't necessarily do as good a job with that as I would like because it's a little bit higher priority to maintain relationships with them, the people who are still at thoughtbot and who are joining. BEN: What you're saying is I'm dead to you [laughter]. That's CEO, for you're dead to me. CHAD: No. It's just...no hard feelings. BEN: Totally. CHAD: I think one of the things that has been great about the show over the years is that we haven't been afraid to change the format, which I think has been important to keeping it going. So, there is sort of; in fact, the website now is organized into seasons. And I went back and re-categorized all the episodes into seasons. And when the seasons were made up of, like, sort of the format of the show or particular hosts...when we started, it was just an interview show, and it was largely technical topics. And then we started The Bike Shed, and the technical topics sort of moved over there. But it also went with your interests more under the product and business side. Then you started working on products at thoughtbot, so it started to go even more in that. And I think Chris joined you on the show, and that was sort of all about those topics. BEN: Yeah, that makes sense. I think if you don't let the hosts kind of follow their interests, they're going to probably burn out on the thing. It's not fun to force yourself, I think, to record a podcast. CHAD: Yeah. And then when you left, you know, I took over hosting and hosted by myself for a while, went back to the interview format, but then was joined by Lindsey for a little while. We experimented with a few different things: one, interviews, but then we did a whole, just under a year, where we followed along with three companies. And each month, we would have an interview episode where we talked to them, all three companies, about the same topic. And then, we also did an episode with just Lindsey and I talking about that topic and about what we learned from the startup companies that we were following along with for the year. And now we're back to interview freeform, different guests, different topics. It seems like we're going to stick with that for a little while. But, obviously, as Will and Victoria have said, like, we'll probably change it again in some way, you know, a year, two years, three years from now. VICTORIA: Yeah, and I'm definitely bringing my interest around DevOps and platform engineering, so you'll see more guests who have that focus in their background. And with that, sometimes my interview style is more; how do I ask a question that I can't read from your developer docs and that I might not understand the answer to? [laughs] That's kind of where I like to go with it. So yeah, I'm really excited about...it's probably one of my favorite parts of my job here at thoughtbot because I get to meet so many interesting people. And, hopefully, that's interesting to everyone else [laughs] and our guests, yeah. BEN: Totally. Well, I dramatically underestimated how awesome it would be to meet all kinds of cool people in the industry when I started the podcast. I didn't truly connect in my head, like, wait a second, if I have a 45-minute conversation with, like, a lot of prominent, awesome people in our field, that's going to be really interesting and useful for me. So, I think, yeah, it's nice to be in the hosting seat. VICTORIA: And it's so surprising how I'll meet someone at a conference, and I'll invite them onto the podcast. And the way it winds up is that whatever we're talking about on the show is directly relevant to what I'm working on or a problem that I have. It's been incredible. And I really appreciate you for coming back for our 500th Episode here. CHAD: Ben, thanks very much again for joining us, and congratulations on all the success with Tuple. And I wish you the best. BEN: Thank you so much. Thanks for being a continuing customer. I really appreciate it. CHAD: Next, we caught up with Chris Toomey, who had a run as co-host of the show with Ben throughout 2016. CHRIS: Hi there. Thanks for having me. So, we're talking with all of the past hosts. I know you joined the show, and you were on it with Ben. And then you moved over to The Bike Shed, right? CHRIS: Yeah. So, I had co-hosted with Ben for about six months. And then I think I was transitioning off of Upcase, and so that ended sort of the Giant Robots “let's talk about business” podcast tour for me. And then, I went back to consulting for a while. And, at some point, after Derek Prior had left, I took over as the host of The Bike Shed. So, I think there was probably, like, a year and a half, two-year gap in between the various hostings. CHAD: Are you doing any podcasting now? CHRIS: I'm not, and I miss it. It was a lot of fun. It was, I think, an ideal medium for me. I'm not as good at writing. I tend to over-edit and overthink. But when you get me on a podcast, I just start to say what's in my head, and I tend to not hate it after the fact. So [chuckles], that combination I found to be somewhat perfect for me. But yeah, lacking that in my current day-to-day. CHAD: Well, what's been taking up your time since you left? CHRIS: I had decided it was time to sort of go exploring, try and maybe join a startup, that sort of thing. I was sort of called in that direction. So, just after I left thoughtbot, I did a little bit of freelancing, but that was mostly to sort of keep the lights on and start to connect with folks and see if there might be an opportunity out there. I was able to connect with a former thoughtbot client, Sam Zimmerman, who was looking to start something as well. And so, we put our act together and formed a company called Sagewell, which was trying to build a digital financial platform for seniors, which is a whole bunch of different complicated things to try and string together. So, that was a wonderful experience. I was CTO of that organization. And I think that ran for about two and a half years. Unfortunately, Sagewell couldn't quite find the right sort of sticking point and, unfortunately, shut down a little bit earlier in this year. But that was, I would say, the lion's share of what I have done since leaving thoughtbot, really wonderful experience, got to learn a ton about all of the different aspects of building a startup. And I think somewhat pointedly learned that, like, it's messy, but I think I do like this startup world. So, since leaving Sagewell, I've now joined a company called August Health, which has a couple of ex-thoughtboters there as well. And August is post their Series A. They're a little bit further along in their journey. So, it was sort of a nice continuation of the startup experience, getting to see a company a little bit further on but still with lots of the good type of problems, lots of code to write, lots of product to build. So, excited to be joining them. And yeah, that's mostly what's taking up my time these days. CHAD: So, I know at Sagewell, you made a lot of technical architecture, team decisions. It was Rails in the backend, Svelte in the frontend, if I'm not mistaken. CHRIS: Yep, that's correct. CHAD: You know, hindsight is always 2020. Is there anything you learned along the way, or given how things ended up, that you would do differently? CHRIS: Sure. I was really happy with the tech stack that we were able to put together. Svelte was probably the most out there of the choices, I would say, but even that, it was sort of relegated to the frontend. And so, it was a little bit novel for folks coming into the codebase. Most folks had worked in React before but didn't know Svelte. They were able to pick it up pretty quickly. But Inertia.js was actually the core sort of architecture of the app, sort of connected the frontend and the backend, and really allowed us to move incredibly quickly. And I was very, very happy with that decision. We even ended up building our mobile applications, both for iOS and Android. So, we had native apps in both of the stores, but the apps were basically wrappers around the Rails application with a technology similar to Turbolinks native–if folks are familiar with that so, sort of a WebView layer but with some native interactions where you want. And so, like, we introduced a native login screen on both platforms so that we could do biometric login and that sort of thing. But at the end of the day, most of the screens in the app didn't need to be differentiated between a truly native mobile app and what like, mobile WebView would look like. So, we leaned into that. And it was incredible just how much we were able to do with that stack and how quickly we were able to move, and also how confidently we were able to move, which was really a nice thing. Having the deep integration between the backend and the frontend really allowed a very small team to get a lot done in a short time. CHAD: Does that code live on in any capacity? CHRIS: No. CHAD: Oh. How does that make you feel? [chuckles] CHRIS: It makes me feel very sad, I will say. That said, I mean, at the end of the day, code is in service of a business. And so, like, the code...there are, I think, probably a couple of things that we might be able to extract and share. There were some interesting...we did some weird stuff with the serializers and some, like, TypeScript type generation on the frontend that was somewhat novel. But at the end of the day, you know, code is in service of a business, and, unfortunately, the business is not continuing on. So, the code in the abstract is...it's more, you know, the journey that we had along the way and the friends we made and whatnot. But I think, for me, sort of the learnings of I really appreciate this architecture and will absolutely bring it to any new projects that I'm building from, you know, greenfield moving forward. VICTORIA: I'm curious what it was like to go from being a consultant to being a big player in a startup and being responsible for the business and the technology. How did that feel for you? CHRIS: I would say somewhat natural. I think the consulting experience really lent well to trying to think about not just the technical ramifications but, you know, what's the business impact? How do we structure a backlog and communicate about what features we want to build in what order? How do we, you know, scope a minimal MVP? All those sorts of things were, I think, really useful in allowing me to sort of help shape the direction of the company and be as productive of an engineering team as we could be. CHAD: A lot of the projects you worked on at thoughtbot were if not for startups, helping to launch new products. And then, a lot of the work you did at thoughtbot, too, was on Upcase, which was very much building a business. CHRIS: Yes. I definitely find myself drawn in that direction, and part of like, as I mentioned, I seem to be inclined towards this startup world. And I think it's that, like, the intersection between tech and business is sort of my sweet spot. I work with a lot of developers who are really interested in getting sort of deeper into the technical layers, or Docker and Kubernetes and orchestration. And I always find myself a little bit resistant to those. I'm like, I mean, whatever. Let's just...let's get something out there so that we can get users on it. And I am so drawn to that side, you know, you need both types of developers critically. I definitely find myself drawn to that business side a little bit more than many of the folks that I work with, and helping to bridge that gap and communicate about requirements and all those sort of things. So, definitely, the experience as a consultant really informed that and helped me have sort of a vocabulary and a comfort in those sort of conversations. WILL: How did Upcase come about? Because I know I've talked to numerous people who have gone through Upcase. I actually went through it, and I learned a ton. So, how did that come about? CHRIS: I think that was a dream in Ben Orenstein's eye. It started as thoughtbot Learn many, many years ago. There was a handful of workshops that had been recorded. And so, there were the video recordings of those workshops that thoughtbot used to provide in person. Ben collected those together and made them sort of an offering on the internet. I think Chad, you, and I were on some podcast episode where you sort of talked about the pricing models over time and how that went from, like, a high dollar one-time download to, like, $99 a month to $29 a month, and now Upcase is free. And so, it sort of went on this long journey. But it was an interesting exploration of building a content business of sort of really leaning into the thoughtbot ideal of sharing as much information as possible, and took a couple of different shapes over time. There was the weekly iterations of the video series that would come out each week, as well as the, like, longer format trails, and eventually some exercises and whatnot, but very much an organic sort of evolving thing that started as just a handful of videos and then became much more of a complete platform. I think I hit the high points there. But, Chad, does that all sound accurate to you? CHAD: Yeah, I led the transition from our workshops to Learn, which brought everything together. And then, I stepped away as product manager, and Ben took it the next step to Upcase and really productized it into a SaaS sort of monthly recurring billing model and took it over from there. But it still exists, and a lot of the stuff there is still really good [laughs]. CHRIS: Yeah, I remain deeply proud of lots of the videos on that platform. And I'm very glad that they are still out there, and I can point folks at them. VICTORIA: I love that idea that you said about trying to get as much content out there as possible or, like, really overcommunicate. I'm curious if that's also stayed with you as you've moved on to startups, about just trying to get that influence over, like, what you're doing and how you're promoting your work continues. CHRIS: I will say one of the experiences that really sticks with me is I had followed thoughtbot for a while before I actually joined. So, I was reading the blog, and I was listening to the podcasts and was really informing a lot of how I thought about building software. And I was so excited when I joined thoughtbot to, like, finally see behind the curtain and see, like, okay, so, what are the insider secrets? And I was equal parts let down...actually, not equal parts. I was a little bit let down but then also sort of invigorated to see, like, no, no, it's all out there. It's like, the blog and the open-source repos and those sort of...that really is the documentation of how thoughtbot thinks about and builds software. So, that was really foundational for me. But at the same time, I also saw sort of the complexity of it and how much effort goes into it, you know, investment time Fridays, and those sort of things. Like, a thoughtbot blog post is not a trivial thing to put up into the world. So many different people were collaborating and working on it. And so, I've simultaneously loved the sharing, and where sharing makes sense, I've tried to do that. But I also recognize the deep cost. And I think for thoughtbot, it's always made sense because it's been such a great mechanism for getting the thoughtbot name out there and for getting clients and for hiring developers. At startups, it becomes a really interesting trade-off of, should we be allocating time to building up sort of a brand in the name and getting ourselves, you know, getting information out there? Versus, should we be just focusing on the work at hand? And most organizations that I've worked with have bias towards certainly less sharing than thoughtbot, but just not much at all. Often, I'll see folks like, "Hey, maybe we should start a blog." And I'm like, "Okay, let's just talk about how much effort that [laughs] actually looks like." And I wonder if I'm actually overcorrected on that, having seen, you know, the high bar that thoughtbot set. CHAD: I think it's a struggle. This is one of my [laughs] hot topics or spiels that I can go on. You know, in most other companies, that kind of thing only helps...it only helps in hiring or the people being fulfilled in the work. But at most companies, your product is not about that; that's not what your business is. So, having a more fulfilled engineering team who is easier to hire—don't get me wrong, there are advantages to that—but it doesn't also help with your sales. CHRIS: Yes. CHAD: And at thoughtbot, our business is totally aligned with the people and what we do as designers and developers. And so, when we improve one, we improve the other, and that's why we can make it work. That is marketing for the product that we actually sell, and that's not the case at a SaaS software company. CHRIS: Yes, yeah, definitely. That resonates strongly. I will say, though, on the hiring side, hiring at thoughtbot was always...there was...I won't say a cheat code, but just if someone were to come into the hiring process and they're like, "Oh yeah, I've read the blog. I listen to the podcast," this and that, immediately, you were able to skip so much further into the conversation and be like, "Okay, what do you agree with? What do you disagree with? Like, let's talk." But there's so much. Because thoughtbot put so much out there, it was easy to say, like, "Hey, this is who we are. Do you like that? Is that your vibe?" Whereas most engineering organizations don't have that. And so, you have to try and, like, build that in the context of, you know, a couple of hour conversations in an interview, and it's just so much harder to do. So, again, I've leaned in the direction of not going anywhere near thoughtbot's level of sharing. But the downside when you are hiring, you're like, oh, this is going to be trickier. CHAD: Yeah. One of the moments that stands out in my mind, and maybe I've told this story before on the podcast, but I'll tell it again. When we opened the New York studio, it was really fast growing and was doing a lot of hiring. And one of the people who had just joined the company a couple of weeks before was doing an interview and rejected the person was able to write an articulate reason why. But it all boiled down to this person is, you know, not a fit for thoughtbot. Based on what they were able to describe, I felt very confident with the ability or with the fact that they were able to make that call, even though they had been here only a couple of weeks, because they joined knowing who we were, and what we stand for, and what our culture and our values are, and the way that we do things, and all that kind of thing. And so, yeah, that's definitely a huge benefit to us. VICTORIA: I've certainly enjoyed that as well, as someone who hires developers here and also in meeting new companies and organizations when they already know thoughtbot. That's really nice to have that reputation there, coming from my background—some really more scrappier startup kind of consulting agencies. But, you know, I wanted to talk a little bit more about your podcasting experience while you're here. So, I know you were on both The Bike Shed and Giant Robots. Which is the better podcast? [laughter] So, what's your...do you have, like, a favorite episode or favorite moment, or maybe, like, a little anecdote you can share from hosting? CHRIS: Well, I guess there's, like, three different eras for me in the podcasting. So, there's Giant Robots with Ben talking more about business stuff, and I think that was really useful. I think it was more of a forcing function on me because I sort of...Both Ben and I were coming on; we were giving honest, transparent summaries of our, like, MRR and stats and how things were growing, and acted as sort of an accountability backstop, which was super useful but also just kind of nerve-wracking. Then, when I joined the Bike Shed, the interviewing sequence that I did each week was just a new person that I was chatting with. And I sort of had to ramp them up on, hey, here's a quick summary on how to think about podcasting. Don't worry, it'll be great. Everybody have fun. But I was finding each of the guests. I was sort of finding a topic to talk about with them. So, that ended up being a lot more work. And then, the last three years chatting with Steph that was by far my favorite. There was just such a natural back-and-forth. It really was just capturing the conversations of two developers at thoughtbot and the questions we would ask each other as we hit something complicated in a piece of code or, "Oh, I saw this, you know, article about a new open-source repository. What do you think about that?" It was so much easier, so much more natural, and, frankly, a lot of fun to do that. And, two, I actually do have an answer to the favorite podcast episode, which is the first episode that Steph was ever on. It was before she actually joined as a co-host. But it was called “What I Believe About Software.” And it was just this really great, deep conversation about how we think about software. And a lot of it is very much, like, thoughtbot ideals, I would say. But yeah, Steph came in and just brought the heat in that first episode, and I remember just how enjoyable that experience was. And I was like, all right, let's see if I can get her to hang out a little bit more, and, thankfully, she was happy to join. WILL: What was your favorite position, I guess you can call it? Because you say you like the mixture of business and, you know, development. So, you've been in leadership as development director, CTO. You've been a web developer. You've been over content, like, with Upcase. What was your favorite position [inaudible 16:43] you were doing, and why was it your favorite? CHRIS: The development director role feels like sort of a cheating answer, but I think that would be my answer because it contained a handful of things within it. Like, as development director, I was still working on client projects three days a week. And then, one day a week was sort of allocated to the manager-type tasks, or having one-on-ones with my team sort of helping to think about strategy and whatnot. And then, ideally, still getting some amount of investment time, although the relative amounts of those always flexed a little bit. Because that one sort of encompassed different facets, I think that's going to be my answer. And I think, like, some of what drew me to consulting in the first place and kept me in that line of work for seven years was the variety, you know, different clients, as well as, even within thoughtbot, different modes of working in podcasts or video. Or there was a bootcamp that I taught, a session of Metis, which that was a whole other experience. And so, getting that variety was really interesting. And I think as sort of a tricky answer to your question, the development director role as a singular thing contained a multitude, and so I think that was the one that would stand out to me. It's also the most, you know, the one that I ended on, so [laughs] it might just be recency bias, but yeah. VICTORIA: Oh, I love that. Is there anything else that you would like to promote on the podcast today? CHRIS: No, although as you ask the question, I feel like I should, I don't know, make some things to promote, get back into some, I don't know, content generation or something like that. But for now, no. I'm, you know, diving into the startup life, and it's a wonderful and engrossing way to do work, but it does definitely take up a lot of my headspace. So, it's an interesting trade-off. But right now, I don't know; if folks are online and they want to say hi, most of my contact information is readily available. So, I would love to say hi to folks, anyone that listened in the past or, you know, has any thoughts in the now. Would love to connect with folks. But otherwise, yeah, thank you so much for having me on. CHAD: In 2017, I took over from Ben as solo host of the show but was joined by Lindsey Christainson as cohost in 2019. After some time away from thoughtbot, Lindsey is back with us and we sat down to catch up with her. VICTORIA: Why don't you tell me about your current role with thoughtbot? LINDSEY: I am currently supporting marketing and business development at thoughtbot, as well as working as a marketing consultant for thoughtbot clients. VICTORIA: Great. And I understand that you had worked with thoughtbot many years ago, and that's when you also came on as a co-host of Giant Robots. Is that right? LINDSEY: Yeah, a couple of years ago. I left thoughtbot in spring of 2021. And I forget how long my stint was as a co-host of Giant Robots, but over a year, maybe a year and a half, two years? CHAD: Yeah, I think that's right. I think you started in 2019. LINDSEY: Yeah. Yeah, that sounds right. And Chad and I were co-hosts, I think, similar to the setup today in which sometimes we hosted together, and sometimes we were conducting interviews separately. CHAD: And then we sort of introduced a second season, where we followed along with a batch of companies over the course of the entire season. And that was fun, and we learned a lot. And it was nice to have consistent guests. LINDSEY: Yeah, that was a lot of fun. I really liked that format. I don't know; they almost were, like, more than guests at that point. They were just like other co-hosts [laughs] that we could rely on week in, week out to check in with them as they're working on early-stage companies. So, every time we checked in with them, they usually had some new, exciting developments. WILL: I really like that idea. How did y'all come up with that? CHAD: I'm not sure. I think a few years before I had taken over hosting of the show, and I forget...my memory maybe is that I went to Lindsey and said, "You know, let's do something different." But I'm not sure. Does that match your memory, Lindsey? LINDSEY: Yeah, I think there were two main drivers; one was I think you were feeling like you were having similar conversations in the interviews every time. Like, you couldn't get to a certain depth because every time you were interviewing someone, you were doing, like, the, "Well, tell me your founding story." And, you know, how did you raise funding? It kind of got a little bit repetitive. And then, on the side, the few we had done together, I think we both really enjoyed. So, we were thinking, like, what's the format in which the two of us could co-host together more regularly? Because I'm a pleasure to talk to [laughter]. I think you were like, I need to talk to Lindsey more. [inaudible 3:13] VICTORIA: What is your hosting style? How would you describe your approach to hosting a podcast? LINDSEY: I mean, obviously, it's a podcast about products and business. I think as a marketer, I am, you know, drawn a lot to the marketing side, so tending to ask questions around go-to-market audience, users. That's always just, like, a particular interest of mine. But then also, like, the feelings. I love asking about the feelings of things, you know, how did it feel when you started? How did it feel when you made this tough decision? So, that's another thing I think I noticed in my interviews is asking about some of the emotions behind business decisions. VICTORIA: And I like hearing about how people felt at the time and then how they felt afterwards [laughs]. And, like, how people around them supported each other and that type of thing. That's really fun. I'm curious, too, from your marketing background and having to do with podcasts like; some founders, I think, get the advice to just start a podcast to start building a community. But I'm curious on your thoughts about, like, how does podcasting really play into, like, business and marketing development for products? LINDSEY: Oh yeah. It's become definitely, like, a standard channel in B2B these days. I feel like that it's pretty typical for a company to have a podcast as one way that they engage their audience and their users. In marketing, you're really vying for people's attention, and people's attention span is getting shorter and shorter. So, like, if you have an ad or a blog, you're getting, like, seconds, maybe minutes of someone's attention. And whereas something like a podcast offers a unique channel to have someone's undivided attention for, you know, 30 minutes, an hour, and if you're lucky, you know, checking back in week over week. So, it became a really popular method. That said, I think you're probably also seeing the market get saturated [laughs] with podcasts now, so some diminishing returns. And, you know, as always, kind of looking for, you know, what's the next way? What's the next thing that people are interested in in ways to capture their attention? CHAD: What is the next thing? LINDSEY: I don't know, back to micro-content? TikTok videos -- CHAD: Yeah, I was going to say TikTok, yeah. LINDSEY: Yeah, you know, 10-30 seconds, what can you communicate? VICTORIA: I see people live streaming on Twitch a lot for coding and developer products. LINDSEY: Yeah, I think we've seen some of that, too. We've been experimenting more at thoughtbot with live streaming as well. It's another interesting mechanism. But yeah, I don't know, it's interesting. It's another form of, like, community and how people engage with their communities. So, it's always evolving. It's always evolving, and sometimes it's not. Sometimes, people just do want to get in a room together, too, which is always interesting. WILL: What has been, in your experience, the good the bad? Like, how do you feel about the way that it has shifted? Because I think you started in, like, 2000, like, kind of earlier 2000, 2005, something around there. And it was totally different than now like you're saying. Because I feel like, you know, Channel 5 30-second ad, you know, with some of the marketing depending on what you're doing, to now to where you're, like, you're paying influencers to advertise your product, or you're doing an ad. Or it's more social media-driven and tech-driven. What has been your opinion and feelings on the way that it has grown and evolved? LINDSEY: Marketing, in general, yeah, I graduated college in 2005 and started my marketing career. And yeah, you could, like, actually get people to click on banner ads back then, which was pretty [inaudible 07:14] [laughs]. WILL: I forgot about banner ads [laughs]. LINDSEY: I don't know, yeah. I don't know. In order for myself to not just get too frustrated, I think I've got to, like, view it as a game kind of. What new things are we going to try? You know, what do we see work? But it can really depend. And I've always been in B2B side of things. And consumer, I'm sure, has its own kind of evolution around how people engage and how they consume content and byproducts. But in B2B, you know, it can really depend on industry too. You know, I'm working with a client right now in the senior living space, and they're really big in in-person conferences. So, that's how people consume, get a lot of their information and, make connections, and learn about new products. So, it's been interesting to work in an industry that what might be considered, like, a little bit more old-school channels are still effective. And then just thinking about how you weave in the new channels with the existing ones without ignoring them. They might get information in conferences, but they're still a modern human who will then, you know, search online to learn more, for example. VICTORIA: It reminds me of a phrase I like to say, which is that, like, technology never dies; you just have more of it. There's just more different options and more different ways to do things. And some people are always, you know, sometimes you have to be flexible and do everything. CHAD: So, tell us more about what you did in between...after you left thoughtbot, what did you do? LINDSEY: I was heading up B2B marketing for a company called Flywire, which is headquartered in Boston but is a global company now. And they were just kind of starting their B2B business unit, which, as I mentioned, B2B is my personal specialty. I had been connected to their CMO through the Boston startup community. And yeah, I was helping them kind of launch their go-to-market for B2B. The industries they were in before...they got their start in higher education and then expanded in healthcare and found a niche in luxury travel, and then we were figuring out the B2B piece. But yeah, I was there for about a year and a half. They actually went public the second week I was there, which was an interesting [laughs] experience. I knew they were, like, on that journey, but it was kind of funny to be there the second week, and people were, like, "Congrats." And I was like, "Well, I definitely didn't have anything to do with it because I just finished my onboarding, but thank you," [laughs]. CHAD: One of the things that really impressed me when you joined thoughtbot was the way in which you learned about who we were and really internalized that in a way where you were then able to pretty meaningfully understand our market, our positioning in the market, and come up with new strategies for us. I assume that's something you're good at in general [laughs]. How do you approach it? How did you approach it when you joined Flywire, for example? And how was it the same or different than how you approached thoughtbot? LINDSEY: Ooh, yeah, that's a good question. And I appreciate that comment because it's difficult. But I think, yeah, with any new organization that I'm joining, you know, I think starting out with your kind of mini-listening tour of your key stakeholders across, you know, the different departmental focuses to get a sense of, what are the challenges? What are the opportunities? It's actually like, you know, it's the SWOT analysis, kind of trying to fill in your own mind map of a SWOT analysis of where the company is. What are the major hurdles you're facing? Where are people trying to go? What have they tried that's worked? What have they tried that's failed? But then, like, I think for the culture component, I think a part of that maybe is, like, feel, and maybe something that I do have a knack for. Again, maybe this is, like, you know, emotional intelligence quotient, where it's like, you know, but it's the company, you know, who is this company? What is important to them? How do they work and go about things? I know thoughtbot is certainly very unique, I think, in that arena in terms of being, like, a really value-driven company, and one where especially, like, marketing and business work is, like, distributed across teams in a really interesting way. You know, I'm sure the fact that it fascinated me and was something I could get passionate and get behind was something that also helped me understand it quickly. CHAD: I was excited that...or it was sort of a coincidence because I had reached out to you and without realizing that you had left Flywire. And Kelly, who had been doing a combined sales and marketing role, was going on parental leave. And so, it was fortuitous [laughs] that you were able to come back and help us and provide coverage, like, Kelly was out. LINDSEY: Yeah, it definitely felt like stars aligned moment, which, you know, I'm pretty woo-woo, so I believe in [laughter]...I believe in that kind of thing. You know, yeah, it was wild. It really did feel like your email came out of nowhere. And, you know, I mentioned it, obviously, to my partner and my friends. And they were like, "Oh, he definitely knows, like, that you left your last company." And I'm like, "I actually don't think he does [laughter]. I actually don't think he does." Yeah, and then we started chatting about me coming back to help. And it was great. thoughtbot makes it hard to work anywhere else [laughs]. So, I was happy to come back. I missed the team. CHAD: And one of the exciting things, and you've mentioned it, is you're not just doing marketing for thoughtbot now. We have started to offer your services to our clients. LINDSEY: Yeah, I'm super excited about this. And it's something I'd started thinking about. I had decided to take some time off between Flywire and my next thing and had started thinking about doing marketing, consulting. And as I'm doing that, I'm thinking a lot about how thoughtbot does consulting and, you know, wanting to emulate something like that. So, I started back up at thoughtbot. That wasn't part of the plan. I was just going to, you know, fill in for Kelly and help with marketing things. But then, you know, a good opportunity arose to work on a client, and I was really excited. When, you know, Chad, you and I chatted through it, we came to the conclusion that this was something worth exploring under the, you know, thoughtbot umbrella. And it's been a really great experience so far. And we now have brought on another client now. And if you're listening and need early-stage B2B marketing support, reach out to lindsey@thoughtbot.com. CHAD: Definitely. And Lindsey is pretty good, so you're going to like it [laughs]. LINDSEY: Yeah, you're going to like the way you look. WILL: Yeah, definitely. Because I can even feel your presence here, you know, coming back. Because even like, you know, the market where it's at now and some of the suggestions that, you know, you've been helping us. For example, like, I do a lot of React Native, and you're like, "Hey, you know, blog posts have done a lot of traction, you know, let's get some more blog posts out in the market to help with the traffic and everything." So, the question I have with that is, like, thank you for even suggesting that because it's, like, those little things that you don't even think about. It's like, oh yeah, blog posts, that's an easy transition to help the market, clients, things like that. But with the market the way it is, what has been your experience working during this time with the market? I don't know if you want to call it struggling, but whatever you want to call it that, it's doing [laughs]. LINDSEY: Yeah, I mean, the economy is difficult now. We also went through a really tough spot when I was here last time. During COVID, you know, we faced a major company challenge. And, I mean, I'll let Chad speak to it, but I would imagine it's probably one of the bigger, like, economic inflection points that you faced. Would you say that? CHAD: Yeah, definitely. The thing about it that made it worse was how quickly it happened. You know, it was something that you didn't see coming, and then, you know, about 40% of our business went away in a single month. That's the kind of thing that was a real shock to the system. I think the thing that made it difficult, too, was then the aspects of COVID, where we were no longer able to go into our studios. We were all working remotely. We were isolated from each other. And so, that made executing on what needed to be done in order to make the company survive additionally challenging. LINDSEY: Yeah, so I think, like, going through that experience, also, and seeing how the team and the leadership team rallied together to get through it. And then, you know, ultimately, I think 2021 and 2022 have, like, really good years. That was a really positive experience. And something I'll definitely take with me for a while is just, like, keeping a cool head and just knowing you have, like, really smart, talented folks with you working on it and that you can get through it. And just, like, doing some, I mean, we relied on what we did best, which was, like, design thinking, using design exercise to think about, like, how we might re-organize the company, or what other services we might try launching, or how might we re-package, you know, larger services into smaller more palatable services when people have, like, kind of tighter purse strings. So, that was, like, a great educational experience, and I think something we just continue to do now: be open to change, be open to changing how we package services, what clients we go after, and coming at it with, like, an agile, experimental mindset and try to find out what works. VICTORIA: I really appreciate that. And it aligns now with the new service we've developed around you and the marketing that you provide. And I'm curious because I've had founders come up to me who say they need help with marketing or they need to, like, figure out their marketing plans. So, say you've met a founder who has this question, like, what questions do you ask them to kind of narrow down what it is they really need and really want to get out of a marketing plan? LINDSEY: I've been thinking about this a lot recently. And, like, obviously, I see other marketing leaders in the market. Marketers like to talk about what they do on LinkedIn [laughs], so I get to...I read a lot about different people's approaches to this. And some people kind of go in and are like, okay, this is what you need. This is how we're going to do it, and they start executing on it. And I really do take a very collaborative approach with founders. I think they're, especially in early stage, they're your most important asset in a way, and a lot of their intuition around the market and the business, you know, it's gotten them to where they're at. And so, I think starting from the point of, like, taking what they view as priorities or challenges, and then helping them better explore them or understand them with my own marketing experience and expertise, to

The Higher Ed Geek Podcast
Ep. 201: Sharon Butler on Modernizing Financial Systems for Students

The Higher Ed Geek Podcast

Play Episode Listen Later Oct 4, 2023 37:13


Sharon Butler (EVP of Global Education) returns to the podcast to bring her global perspective from her work at Flywire to this important conversation. She and Dustin focus on what has changed since she was last on in June 2020, updating legacy systems, and how to navigate an increasingly complex student acquisition marketplace. This Episode is Sponsored by PathifyMeet Pathify —  an innovative higher ed engagement hub that puts students at the center of their college journey. Pathify sits at the center of your school's digital ecosystem, becoming the single, user experience interface tying together all systems, content, and communications. Their engagement hub elevates the information that matters most and pushes systems like the SIS behind the scenes where they belong, making it simpler for students to discover and engage with the opportunities your institution provides at every step of their higher ed journey, from prospect to alumni. What's even better, Pathify has a mobile experience that provides 100% parity with the responsive web app, so your campus app is always in sync. Pathify is a platform that EVERY stakeholder on campus  — from marketing, to admissions, to student affairs, to IT, etc., — can get equally excited about. Learn more about how Pathify is uniting strategic units across campus and bettering the entire student experience by visiting Pathify.com About the Enrollify Podcast Network: The Higher Ed Geek is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you'll like other Enrollify shows too!  Our podcast network is growing by the month and we've got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry's best as your hosts. Learn from Jeremy Tiers, Zach Busekrus, Jaime Hunt, Allison Turcio, Jamie Gleason and many more. Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours. 

Becker’s Healthcare Podcast
How Penn Highlands Healthcare Applied Digital Innovation to Enhance the Patient Financial Experience

Becker’s Healthcare Podcast

Play Episode Listen Later Sep 14, 2023 20:53


In this episode, we are joined by John Talaga, EVP & GM of Healthcare at Flywire, and Heather Schneider, CFO at Penn Highlands Healthcare, to discuss pressing challenges for CFOs, growing financial responsibility of patients, incorporating digital innovation to address challenges and more.This episode is sponsored by Flywire.

So There I Was
Fly Wire: Where's The Rock? Episode 70

So There I Was

Play Episode Listen Later Aug 31, 2023 128:06 Transcription Available


Soaring to New Heights with Scott Perdue of "FlyWire": An Episode You Can't Miss! This week we have an electrifying guest: Scott "Gunny" Perdue, the aviation mastermind behind the hit YouTube channel, "FlyWire". Get ready to strap in and embark on a thrilling ride through the skies of Gunny's experiences. From nail-biting encounters in the F-4 Phantom to the adrenaline-packed tales in the F-100 Fokker, this episode promises a captivating journey for all aviation enthusiasts. But the altitude doesn't drop there. As Gunny delves deep into his own airborne adventures, listeners are treated to heartfelt stories of a father's legacy, the exhilarating highs and nerve-wracking lows in the Marine Corps, and jaw-dropping tales from the cockpit. From witnessing the harrowing crash of a Harrier and then a Crash-Fire-Rescue truck to the edge-of-the-seat narrative of flying formation visual at night, this episode guarantees an aerial experience like no other. As the episode unfolds, we also dive into the world of aviation safety, the point of the FlyWire Channel - dissecting accidents and emphasizing the importance of situational awareness. Briefly discussed here are the challenges of high-altitude flying in a V-tail Bonanza to the myth-busting insights into spatial disorientation, there's a wealth of knowledge for both rookie pilots and seasoned aviators. Buckle up, spread the wings of your imagination, and take flight with this not-to-be-missed episode! https://youtube.com/live/0Dl5fC3Ga3c?feature=share Live Raw Recording Session...

Earnings Season
Flywire Corporation, Q2 2023 Earnings Call, Aug 08, 2023

Earnings Season

Play Episode Listen Later Aug 10, 2023 62:33


Flywire Corporation, Q2 2023 Earnings Call, Aug 08, 2023

Speaking to Influence
Mike Massaro CEO of Flywire: Successfully Setting the Narrative

Speaking to Influence

Play Episode Listen Later Apr 11, 2023 35:14


This week, Mike Massaro shares how important it is to set the narrative.  Mike's quote was, “If you don't set the narrative, the narrative is going to be set for you.” In this episode you will learn: How transitioning from a private company to a public company created an entirely new audience to communicate to and how to embrace the challenge. Making sure that you communicate in various ways so that employees feel comfortable when they are listening to your message. Understanding what motivates a team and what they ultimately want. It isn't how many times you say something, it's how many times it resonates. 24 Hour Challenge: What makes you feel fulfilled?  Write down the top three things that make you feel fulfilled both professionally and personally.  If you are not fulfilled, figure out why. The app that Mike mentions in the episode: https://bigvu.tv/ About Mike Massaro: As CEO of Flywire (Nasdaq: FLYW), Mike Massaro has grown the business from a concept into a leading payments enablement and software company. He has overseen Flywire's expansion into new regions while aligning Flywire's global team with the company's strategic direction, including the company's Initial Public Offering (IPO) in May of 2021. His background spans global payments, mobile software and hardware, and e-billing at high-growth technology companies, including Carrier IQ and edocs, Inc. Mike has been named Entrepreneur of the Year by Ernst & Young, one of the 100 Most Intriguing Entrepreneurs by Goldman Sachs, and a CEO of the Year by Comparably, among other distinctions. He earned his Bachelor of Science degree in Management Information Systems from Babson College. You can connect with Mike in the following ways: Website: https://www.flywire.com/ LinkedIn: https://www.linkedin.com/in/mmassaro/ Twitter: @mpmassaro   You can connect with Laura in the following ways: LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @LauraSicola Instagram: @VocalImpactProductions Website: https://vocalimpactproductions.com/ Laura's Online Course: virtualinfluence.today See omnystudio.com/listener for privacy information.  See omnystudio.com/listener for privacy information.