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If you've ever felt like your business should be further along than it is… like you're busy all day, solving problems, putting out fires… but somehow still not getting the results you know are possible—this episode is for you. Today's conversation is a special one for me… because I'm not just bringing on a guest—I'm bringing on someone who has had a direct impact on how I lead, how I run our business, and honestly, how I think about growth. Joining me is Hani Malek, EOS Implementer, coach, mentor—and for me personally, someone who has helped shine a light on the gaps I didn't even realize were holding us back. Now, if you've heard of EOS—the Entrepreneurial Operating System—you might think it's just another framework, another business buzzword. But I can tell you firsthand… when done right, it's not just a system—it's a way to bring clarity, accountability, and alignment to your entire organization. And when done wrong… well, we're going to talk about that too. In this first part of the conversation, Hani breaks down: • What EOS actually is (in simple, practical terms) • Why so many businesses hit a ceiling—and how to break through it • The difference between doing EOS and actually living it • And how roles like visionary and integrator can either create friction… or become rocket fuel for growth But more importantly, you're going to get to know the man behind the expertise—his story, his faith, and the experiences that shaped how he helps leaders like you and me build stronger businesses and better lives. So if you're a business owner, a CEO, or a leader who knows there's more in the tank—but just hasn't quite unlocked it yet… You're going to want to lean into this one.
Josh Kosnick is a Bridge Builder—a leader forged through fire and guided by faith. As the founder of Kairos Coaching and an EOS Implementer, he empowers individuals and organizations to align vision with execution, transforming struggles into stepping stones toward fulfillment. With firsthand experience in building and exiting three successful businesses, Josh brings a unique perspective on creating sustainable value and long-term impact. Through his masterminds and mentorship, he inspires others to embrace their calling, overcome adversity, and build legacies rooted in authenticity, resilience, and generosity of spirit. Website: www.joshkosnick.com Episode Summary: In this episode of Heartbeat for Hire, Josh Kosnick shares his journey from being denied a raise at Best Buy to building, scaling, and exiting multiple businesses. He opens up about leading a 250-person financial services firm, navigating one of the most difficult seasons of his life after organizational betrayal and career loss, and how faith helped him rebuild his identity and purpose. Key Takeaways: - Success in business doesn't eliminate hardship; every growth story includes setbacks. - Your identity should never be tied solely to your career or business. - Difficult seasons can become the foundation for stronger leadership. - Great businesses should be able to operate without constant founder involvement. - Men's mental health deserves open and honest conversation. - Relationships, community, and real human connection matter more than ever. - Retirement is not the end of purpose—it's an opportunity to redirect it. - Leadership is ultimately about serving others with your unique gifts. Episode Chapters: 00:00 – Introduction & What You'll Learn 01:44 – From Best Buy to Entrepreneurship 02:45 – Building Businesses & Early Exits 03:23 – Scaling a Financial Firm 04:16 – Thriving Through COVID 05:35 – Career Crisis & Leadership Betrayal 08:02 – Faith, Loss, and Rebuilding Identity 10:01 – Discovering a New Purpose 12:15 – The Mission Behind Kairos Coaching 13:46 – Personal Loss & Men's Mental Health 15:01 – The Crisis Facing Young Men 18:03 – Human Connection Matters 21:01 – Leading by Example 26:18 – Life's Three Core Priorities 27:01 – Entrepreneurship, Exits & Purpose After Success 30:01 – Using Your Gifts to Serve Others
Sergiu Simmel guides founders, owners, CEOs of small-to-midsized businesses & their Leadership Teams on growing their business faster, easier and with more joy than they ever thought possible.After founding 3 start-ups and a consulting practice, he shifted his focus towards business coaching, becoming the first EOS Implementer in New England.In 2024, he immersed his work into the ever-changing world of Generative AI through partnerships with Humans+AI and WSI.Winning Business Radio is broadcast live Mondays at 4PM ET and Music on W4CY Radio (www.w4cy.com) part of Talk 4 Radio (www.talk4radio.com) on the Talk 4 Media Network (www.talk4media.com). Winning Business Radio is viewed on Talk 4 TV (www.talk4tv.com).Winning Business Radio Podcast is also available on Talk 4 Media (www.talk4media.com), Talk 4 Podcasting (www.talk4podcasting.com), iHeartRadio, Amazon Music, Pandora, Spotify, Audible, and over 100 other podcast outlets.Become a supporter of this podcast: https://www.spreaker.com/podcast/winning-business-radio--3075598/support.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
Shelley Woodrow is a certified EOS Implementer who walks the EOS life - doing what she loves, with people she loves, making a huge difference while having time to pursue other passions. Born and raised in an entrepreneurial family, she learnt how to run & own your own business and lead people effectively. Working extensively in media then following her passion for coaching, she discovered EOS and fell in love. In this episode she shares her favourite tools and case studies of how EOS has transformed the businesses & leadership teams she's worked with. People, especially entrepreneurs, tend to over-complicate things, making it harder than it needs to be. Find out how you can simplify to optimise, isolate & delegate what you don't love to do and have the right people in the right seat - including yourself! "Get great energy that's derived from the things that you like and love to do. You're focused on your strengths & talents, and you're able to focus in the business where you want to add the most value. And so you get to live the EOS life. Part of the joy for me is helping you see beyond the business results. What kind of life do you want to live?"Looking to figure out what your definition of EOS life is or how you can live it? Don't miss the full episode!
On this week's episode of the Maximize Business Value Podcast, "Document Processes Without Slowing Down" host Kim Bentson is joined by Mastery Partners certified partners, Terry Chevalier and Gil Bean, to discuss “How do I know when investing in systems like EOS, CRMs, and project management software is actually worth it?"Listen to our podcast weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #MasteryPartners #MaximizeBusinessValuePodcast #BusinessOwnerHotline #TRA #TransitionReadiness #ValueCreation #LeadershipGET THE BOOKSStart with Maximizing Business Value by Tom BronsonLearn More about Kim BentsonKim Bentson is an accomplished Strategic Manager with a proven track record of delivering results. Kim is a natural problem-solver who is passionate about helping businesses achieve their full potential and is committed to delivering her clients the highest level of service.Learn More about Terry ChevalierTerry Chevalier, owner and Managing Director of Sunstone Associates, offers over 25 years of telecommunications expertise, guiding companies through vast opportunities and challenges, including federal programs and high-value exits.Learn More about Gil BeanAs a Certified Exit Planning Advisor (CEPA), Gil Bean applies his curiosity, empathy, and his desire to listen to maximize business value and preserve wealth. His strategic advisory leverages past success as an EOS Implementer and his long history in enterprise software sales, helping owners achieve clarity for their successful exit.Mastery PartnersElevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit.Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams.STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey!CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
Today, I'm introducing you to Mike Shereck, a thought leader and author whose upcoming book, Radical Integrity, is coming soon from The Big Talk Press. Mike Shereck is a thought leader, barrier breaker, and a guy from Berwyn who is committed to creating a world that works for everyone. Author of two books with a third on the way, he works as an executive coach and EOS Implementer with a strong commitment to the success of entrepreneurs. In this episode, we'll explore: Why taking responsibility means rejecting victimhood How understanding that your perspective differs from others is crucial for meaningful dialogue The importance of creating genuine dialogue about healthy masculine expression His current favorites: Books: The Three Laws of Performance, Mindset, Out of the Crisis, Extreme Ownership, & Berwyn Rules, Speakers: Simon Sinek & Brené Brown, and Podcast: The Shawn Ryan Show More from Mike Shereck LinkedIn: https://www.linkedin.com/in/mikeshereck/ More from Tricia Claim your spot for my two-day virtual masterclass, The Art of The Big Talk Join me LIVE for my Complimentary Monthly Workshop Explore my content and follow me on YouTube Follow me on Instagram Connect with me on Facebook Connect with me on LinkedIn Visit my website at TriciaBrouk.com
ERIK DODIER is a lifelong entrepreneur, EOS Implementer, and former CEO whose journey is defined by one core belief: the most meaningful success comes from playing the long game. Whether building a company, raising a family, investing in health, or redefining life after a major exit, Erik views every chapter through the lens of durability, intention, and personal evolution. He co-founded PixelMEDIA at 24 and bootstrapped it from a small Dover apartment into one of Salesforce's leading global commerce partners, later rebranding it as RafterOne and building a team of more than 500 people before its 2022 acquisition by IPG. CONNECT WITH Erik Dodier Website: https://implementer.eosworldwide.com/erik-dodier/ LinkedIn: https://www.linkedin.com/in/erikdodier/ JOIN THE FIGHT AGAINST FOOD INSECURITY Join the fight against food insecurity here in the U.S. DONATE TODAY at Meet the Streets Outreach, INC. to fight hunger! Meet the Streets Outreach provides essential support to Houston's food-insecure communities by offering over 2,100 hot meals each month. With your help, we can continue to serve those in need. Your support ensures that we can continue to make a meaningful difference in the lives of Houston's most vulnerable residents. Thank you for considering this opportunity to invest in the well-being of our community. Food Insecure Households For many families in the U.S., the past several years have been difficult. Higher food prices, economic instability, and other factors have made providing for a family even harder. 1 in 8 households in the U.S. is food insecure. That means these families don't have enough money or resources to buy enough food for everyone in their household. As recently as 2022, 7.3 million children lived in food insecure households. Also, 16.9% of children live in poverty. SNAP Benefits More than 22 million U.S. households use SNAP benefits to help with food costs, as of April 2023. Sometimes known as "food stamps," SNAP is the federal Supplemental Nutrition Assistance Program. People who receive SNAP benefits can use it to buy groceries, seeds, and plants for food. SNAP cannot be used to purchase hot food or household items like cleaning supplies, vitamins, or diapers. CONNECT WITH Cedric Francis Website: https://www.lead2greatness.com/ Facebook: https://www.facebook.com/cedricbfrancis X: https://twitter.com/cedricbfrancis Instagram: https://www.instagram.com/cedricbfrancis/ LinkedIn: https://www.linkedin.com/in/cedric-b-francis-a0544037/
Ryan Hogan is a Partner & CEO at Talent Harbor, a specialized core leadership search and fractional services firm catering to EOS-powered businesses. Talent Harbor has a unique methodology focusing on the particular needs of EOS-powered companies to provide tailored talent solutions that align with the company culture and growth goals. The Talent Harbor Methodology involves three essential phases: Assess, Search, and Integrate, ensuring a thorough evaluation of organizational dynamics, careful talent screening for cultural fit, and seamless integration processes. Prior to his work at Talent Harbor, Ryan Hogan co-founded Hunt A Killer, a renowned interactive murder mystery experience, recognized as one of the World's Most Innovative Companies by Fast Company and the fastest-growing CPG company by Inc Magazine. Ryan's diverse background includes service in the U.S. Navy as both an MH-53E aircrewman and Surface Warfare Officer, as well as founding ventures like WarWear and Run For Your Lives, showcasing strong entrepreneurial skills utilized in his current endeavors. He holds a Master of Arts in Defense and Strategic Studies from the U.S. Naval War College and a Bachelor of Science in Marketing & Management (Entrepreneurship) from the University of Maryland - Robert H. Smith School of Business. Ryan has been associated with various organizations, including being a Host at Confessions of an EOS Implementer, Founder of Creators Combine, Founder of Warwear, Co-Founder and CEO of Hunt A Killer, and more. Connect with Ryan! https://www.linkedin.com/in/ryanehogan/ Wilson360 Peer Groups! https://wilson-360.com/peer-groups/
On this week's episode of the Maximize Business Value Podcast, "Build A Team That Runs Without You," host Kim Benson is joined by Mastery Partners certified partners, Gil Bean and Scott Couchenour, to discuss the critical importance of creating a scalable organizational structure. The speakers emphasize that an effective organization is not just about individuals but about defining essential functions, establishing clear accountability, and understanding how decisions flow.Listen to our podcast weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #MasteryPartners #MaximizeBusinessValuePodcast #BusinessOwnerHotline #TRA #TransitionReadiness #ValueCreation #LeadershipGET THE BOOKS Start with Maximizing Business Value by Tom BronsonLearn More about Kim Bentson Kim Bentson is an accomplished Strategic Manager with a proven track record of delivering results. Kim is a natural problem-solver who is passionate about helping businesses achieve their full potential and is committed to delivering her clients the highest level of service.Learn More about Scott Couchenour Scott Couchenour, founder of Serving Strong Enterprises, offers over 40 years of leadership experience, helping business owners and executives navigate major transitions, rediscover purpose, and design a fulfilling next chapter after business or career success.Learn More about Gil Bean As a Certified Exit Planning Advisor (CEPA), Gil Bean applies his curiosity, empathy, and his desire to listen to maximize business value and preserve wealth. His strategic advisory leverages past success as an EOS Implementer and his long history in enterprise software sales, helping owners achieve clarity for their successful exit.Mastery Partners Elevating Businesses to Achieve The Business Owner's Dream ExitThe unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit.Our objectives are Mastery PartnersElevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit.Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams.STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey!CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
On this week's episode of the Maximize Business Value Podcast, "Leadership Team as a Value Driver," host Kim Bentson is joined by Mastery Partners, Scott Couchenour and Gil Bean to discuss the critical importance of leadership teams and organizational structure in building business value. The speakers emphasize that a leadership team is not just for operational support but is a direct reflection of a company's value and risk profile. Key indicators of a valuable leadership team include empowerment, depth of bench strength, and the ability to own outcomes rather than just tasks.When leadership is not ready or is overly dependent on the owner, the business's risk increases and its valuation decreases.Listen to our podcast weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #MasteryPartners #MaximizeBusinessValuePodcast #BusinessOwnerHotline #TRA #TransitionReadiness #ValueCreation #LeadershipGET THE BOOKS Start with Maximizing Business Value by Tom BronsonLearn More about Kim Bentson Kim Bentson is an accomplished Strategic Manager with a proven track record of delivering results. Kim is a natural problem-solver who is passionate about helping businesses achieve their full potential and is committed to delivering her clients the highest level of service.Learn More about Scott CouchenourScott Couchenour, founder of Serving Strong Enterprises, offers over 40 years of leadership experience, helping business owners and executives navigate major transitions, rediscover purpose, and design a fulfilling next chapter after business or career success.Learn More about Gil BeanAs a Certified Exit Planning Advisor (CEPA), Gil Bean applies his curiosity, empathy, and his desire to listen to maximize business value and preserve wealth. His strategic advisory leverages past success as an EOS Implementer and his long history in enterprise software sales, helping owners achieve clarity for their successful exit.Mastery PartnersElevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit.Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams.STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey!CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
Scaling a business isn't just a strategy — it's an act of faith. It demands the willingness to change course, challenge ingrained habits, and make decisions that are uncomfortable but necessary. What really happens when things get hard? The answer lives in the decisions most business owners avoid: narrowing focus, eliminating bottlenecks, and making bold pivots before the market forces your hand. The shift to specialization, the ability to read and respond to market signals, and the discipline to leverage systems for clarity and execution — these are what separate businesses that survive from those that scale. Long-term business ownership is built on recognizing what others overlook. Team alignment, having the right people in the right roles, and anticipating changes in customer needs aren't soft advantages — they're the foundation of a business that remains relevant over time. And when business models must evolve to keep pace with the market, the owners who endure are those who move with intention rather than reaction. Jess Dewell talks with Erik Dodier, EOS Implementer, about being in business long term, the Business Instinct required to remain relevant, and why it is BOLD to be ruthlessly focused on scaling from $10M to $100M. —--------- If you're ready to build the kind of business that doesn't just survive uncertainty but leads through it, check out the Driving Solutions Strategic Intensive program, designed to support leadership teams through high-stakes strategic decisions. -------------------- You can get in touch with Jess Dewell on Twitter, LinkedIn or Red Direction website.
On this week's episode of the Maximize Business Value Podcast, host and Certified Mastery Partner Dave Casey is joined by panelists Gil Bean and Scott Couchenour to tackle the "Owner Trap." Are you the "hero" of your company, solving every fire and making every decision? While it feels good to be the fixer, that dependency is exactly what kills your company's value during an exit. Tune in to learn how to categorize your tasks, set non-negotiable boundaries, and build a business that can thrive without you!Listen to our podcast weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #MasteryPartners #MaximizeBusinessValuePodcast #BusinessOwnerHotline #BusinessOperatingSystems #GreatGameOfBusiness #EOSGET THE BOOKS Start with Maximizing Business Value by Tom BronsonLearn More about Dave Casey Engaged business leader with an eye for cyber security, non-profits, and business transformation. Dave previously founded and led an IT managed services company, brought it through a successful exit, and today helps companies craft cyber security strategies.Learn More about Scott CouchenourScott Couchenour, founder of Serving Strong Enterprises, offers over 40 years of leadership experience, helping business owners and executives navigate major transitions, rediscover purpose, and design a fulfilling next chapter after business or career success.Learn More about Gil BeanAs a Certified Exit Planning Advisor (CEPA), Gil Bean applies his curiosity, empathy, and his desire to listen to maximize business value and preserve wealth. His strategic advisory leverages past success as an EOS Implementer and his long history in enterprise software sales, helping owners achieve clarity for their successful exit.Mastery PartnersElevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit.Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams.STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey!CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
Work harder, spin faster, end up in the same place. That's the trap so many leadership teams fall into, and it's exactly why we brought on Dusty Pruitt, an EOS Implementer who's helped companies replace stress and guesswork with a clear operating rhythm. Dusty shares the moment he realized his own business needed systems, not more hustle, and how the book Traction became a practical playbook for building a healthier, stronger company.We dig into the six core components of the Entrepreneurial Operating System: vision, people, data, issues, process, and traction. Dusty explains what “right people, right seats” really looks like (including GWC), how a weekly scorecard brings focus, and why calling problems “issues” matters if you want psychological safety and real truth in the room. We also talk about processes that don't become a 700-page SOP monster, plus quarterly rocks and 90-day planning that turn effort into forward motion.Then we connect EOS to real-world decisions in retail and beyond: making capability bets that match your vision, filtering client fit with confidence, and staying ahead of what will be a category issue in four weeks instead of reacting when it's too late. Dusty also previews his “entrepreneurs as gardeners” idea, a powerful way to think about leadership, growth, and building a place where people can flourish.Subscribe wherever you listen, share this with a leader who feels stuck, and leave a review so more builders can find the show. What's the one “issue” your team keeps avoiding right now?
From High Revenue to High Profit: The Missing Piece in Your Business with Chris Hallberg, EOS Find Rocky Lalvani @ www.ProfitComesFirst.com or email him at rocky@profitcomesfirst.com Make more, work less video: https://youtu.be/ Hire a Green Beret: Why Veterans Transform Your Business In this episode, Rocky Lalvani sits down with Chris Hallberg, ranked #9 on Inc. Magazine's Top 50 Leadership & Management Experts, to discuss why hiring the right people and implementing disciplined systems are the real keys to building a profitable business. Chris shares insights from his military background, his veteran-powered recruiting company Business Sergeant, and his work implementing the Entrepreneurial Operating System (EOS) with hundreds of companies. Learn why Green Berets might be your secret weapon, how to stop bleeding money through bad hiring decisions, and why your profit problem might not be a revenue problem at all. Learning Insights The true cost of bad hiring: A single bad hire in a $100,000 role costs approximately $500,000 when accounting for turnover and lost productivity. A-players cost only 1.2X to 1.6X more but deliver 2 to 10 times the value. Veterans are exceptionally rare and valuable: Only half of 1% of the US population has special operations training. They don't cost more to hire than regular candidates but deliver exponentially more value through proven leadership under pressure. High revenue does not equal high profit: The biggest pattern Chris sees is companies saying yes to every opportunity. Without a strong number two person (COO/integrator) to say no and protect margins, you get high sales but low profit. Your yes person needs a no person: Visionary CEOs naturally seek opportunities. They need a strong integrator to say no and protect profit margins. Without this balance, money disappears and profit suffers. Accountability is natural with the right people: When you hire aligned, quality people who share your values, accountability happens without friction. If you can't hold someone accountable, you have the wrong person in that seat. Use math, not gut feeling, to make decisions: Create a go/no-go matrix based on realistic data. Input assumptions about revenue, time, and resources. Let the numbers tell you yes or no instead of relying on passion or intuition. Discipline beats opportunity every single time: The road to business failure is paved with companies that couldn't decide what to say no to. Clear, disciplined decisions about strategy and fit matter more than saying yes to everything. The Big Takeaway The difference between businesses that struggle and businesses that thrive isn't complicated. It's not about working harder, better marketing, or a superior product. It's about two things: the right people in the right seats, and the discipline to say no to opportunities that don't fit your strategy and profit model. Most visionary founders and CEOs are wired to say yes. They're opportunity seekers. That's their strength. But without a strong integrator, COO, or number two person who protects profit margins by saying no, companies end up with high revenue and low profit. They're exhausted, understaffed, and serving too many customers at too thin a margin. Additionally, most business owners are flying blind when it comes to hiring and decision making. They rely on gut feeling instead of math. Veterans, particularly those from special operations backgrounds, bring a rare combination of perseverance, problem solving, accountability, and calm under pressure that most candidates can't match. They've been selected and tested in environments where failure isn't an option. They understand what real adversity looks like, which makes business challenges feel manageable by comparison. The math is simple: invest more upfront in the right person, hold them accountable, create systems for evaluation and improvement, and say no to opportunities that don't fit. Do this, and your business transforms. Conclusion Building a profitable, scalable business requires more than good ideas and hard work. It requires the right people in the right seats, clear systems for making decisions, and the discipline to say no. Chris Hallberg's work with hundreds of leadership teams and his experience as a veteran demonstrate that these principles work regardless of industry or company size. Whether you hire a Green Beret through Business Sergeant or simply apply the framework Chris and Rocky outlined, the message is the same: your people and your discipline are what create profit. Everything else is a distraction. About Chris Hallberg Chris Hallberg—known as the "Business Sergeant"—is a top-ranked leadership expert, military veteran, and serial entrepreneur who transforms good companies into great ones, fast. Ranked #9 on Inc. Magazine's Top 50 Leadership & Management Experts—ahead of Simon Sinek—Chris blends battlefield-tested leadership with the Entrepreneurial Operating System (EOS) to deliver proven results. He scaled and sold a startup during the Great Recession at an 8× multiple, built royalty-generating sales systems, and became Colorado's first EOS Implementer, guiding 100+ teams to achieve 90%+ employee engagement rates and 100+ Best Places to Work awards. Today, he co-builds a $5M AI-driven EOS platform while coaching billion-dollar contractors, national chains, and franchises with a remarkable 85% success rate. With his no-nonsense, high-energy style, Chris simplifies strategy, strengthens culture, and shows leaders how to drive 30%+ EBIT on predictable systems—making him a powerhouse guest for any podcast. Links Website: https://goexpand.com/ LinkedIn: https://www.linkedin.com/in/chris-hallberg-01516315/ Facebook: https://www.facebook.com/people/GoExpand/61577326657347/# Instagram: https://www.instagram.com/goexpandplatform?igsh=MXV5N2I1Mml0MXF4aw%3D%3D YouTube: https://www.youtube.com/@GoExpand Profit Blueprint Calculator I Profit Comes First https://lp.profitcomesfirst.com/profitblueprintcalc-page Watch the full episode on YouTube: https://www.youtube.com/@profitanswerman Sign up to be notified when the next cohort of the Profit First Experience Course is available! Free Copy of the Profit Blueprint Book: https://lp.profitcomesfirst.com/landing-page-page Monthly Newsletter signup: https://lp.profitcomesfirst.com/newsletter-signup Relay Bank (affiliate link): https://relayfi.com/?referralcode=profitcomesfirst Profit Answer Man Facebook group: https://www.facebook.com/groups/profitanswerman/ My podcast about living a richer more meaningful life: http://richersoul.com/ Music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor sits down with Erik Dodier to explore the power of the Visionary/Integrator relationship and how it can completely transform a business. Erik shares his journey from growing Pixel Media from zero to $15 million without EOS to an impressive $75 million after implementing it. The turning point? Fully embracing EOS, particularly the visionary-integrator dynamic, which brought clarity to roles, improved decision-making, and reduced the chaos that often comes with rapid growth. He dives into how separating visionary and integrator responsibilities allowed both leaders to play to their strengths, creating a more aligned and accountable leadership team. Erik also highlights the impact of key EOS tools such as the accountability chart, quarterly rocks, and Level 10 meetings, along with the use of platforms like Ninety.io to keep the business focused and connected. The conversation also covers how EOS helped the company navigate the uncertainty of COVID-19, maintain strong communication, and continue scaling through strategic acquisitions. Erik reflects on lessons learned, including the importance of fully committing to EOS rather than partially implementing it. Now an EOS implementer himself, Erik works with businesses of 10 to 500 employees, helping them achieve the same clarity, structure, and growth he experienced. If you're looking to scale your business without losing control, this episode offers practical insights into building a strong leadership partnership and leveraging EOS for long-term success. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUEST'S DETAILS: ► Erik Dodier – LinkedIn: https://www.linkedin.com/in/erikdodier/ ► Website – EOS Worldwide: https://eosworldwide.com Episode 265 Chapters: 00:00 – Introduction 00:36 – Introduction to Visionary Integrator and EOS 05:30 – Erik's Journey with EOS 05:44 – Challenges and Benefits of the Visionary Integrator Concept 09:06 – Implementation of EOS Tools and Software 09:31 – Impact of EOS on Business Growth and Structure 09:41 – Erik's Transition to EOS Implementer 09:58 – Challenges and Mistakes in Implementing EOS 26:44 – Impact of EOS on Business Communication and Accountability 36:31 – Erik's Experience with Clients and EOS Implementation 41:17 – Final Thoughts and Advice for Business Owners
Mastering Business Traction: The EOS Advantage with Jason QuintIn a recent episode of The Thoughtful Entrepreneur Podcast, host Josh Elledge sat down with Jason Quint, a Professional EOS Implementer and the founder of TheEOSguy.com. Their conversation explores the intersection of disciplined artistry and operational excellence, drawing on Jason's unique background as a professional trumpet player and a high-level corporate executive. For founders feeling the weight of "wearing too many hats," this episode serves as a strategic roadmap for implementing the Entrepreneurial Operating System (EOS) to clarify vision, gain traction, and build a healthy, accountable leadership team.The Delegate and Elevate Strategy: Moving from Chaos to ControlMany high-achieving entrepreneurs reach a plateau where their personal involvement in every micro-decision becomes the primary bottleneck for growth. Jason Quint explains that breaking through this ceiling requires a fundamental shift in mindset—moving away from being a "doer" of all things to becoming a strategic leader who focuses exclusively on their unique abilities. The "Delegate and Elevate" framework is a core component of this transition, requiring leaders to rigorously audit their weekly activities and categorize them by both energy and impact. By identifying tasks that drain mental bandwidth or fall outside their core genius, founders can systematically offload these responsibilities to capable team members. This process doesn't just improve efficiency; it recalculates the opportunity cost of a leader's time, freeing them to focus on the high-level vision and strategic partnerships that actually move the needle.A healthy organization is not one that is free of conflict, but one that practices "productive conflict" rooted in vulnerability-based trust. Jason emphasizes that the most successful leadership teams engage in passionate, honest debates where issues are attacked rather than personalities. In many family-run or founder-led businesses, deep-seated issues often simmer beneath the surface, creating an invisible drag on productivity. As an impartial EOS Implementer, Jason facilitates these difficult conversations, helping teams surface "the elephant in the room" so it can be resolved once and for all. This level of radical transparency ensures that once a decision is made, every member of the leadership team is fully aligned and accountable, eliminating the "meeting after the meeting" that so often sabotages execution.Implementing a proven system like EOS provides a company with a "common language" and a structured set of tools, such as the Level 10 Meeting and the Scorecard, to track progress with mathematical clarity. Jason's engagement model is built on a "no-risk" philosophy, reflecting the trust-based culture he fosters within client organizations. There are no long-term contracts; instead, the value is proven session by session. For companies with 10 or more employees that are struggling with complexity or people issues, this structured approach replaces "gut-feel" management with a repeatable rhythm of success. By aligning the entire organization around a shared vision and a clear set of 90-day "Rocks," leaders can regain control of their time and finally build a business that can run—and grow—without them.About Jason QuintJason Quint is a Professional EOS Implementer and business coach who helps leadership teams get what they want from their businesses. With over 20 years of experience as a CFO and COO, Jason has scaled major corporate divisions and founded his own successful ventures. He combines his "battle-tested" business acumen with the discipline of a professional musician to guide companies through the rigorous journey of operational transformation.About TheEOSguy.comTheEOSguy.com is the professional practice of Jason Quint, dedicated to implementing the Entrepreneurial Operating System for growth-oriented companies. Jason provides the tools, facilitation, and coaching necessary for organizations to achieve 100% alignment on their vision and 100% traction on their goals. His approach is trust-based and results-driven, focusing on building healthy, high-performing leadership teams.Links Mentioned in This EpisodeJason Quint's Official Website: https://www.theeosguy.comJason Quint on LinkedIn: Connect with JasonKey Episode HighlightsThe Musical Parallel: How the discipline, listening, and collaboration required in professional music translate into high-level business leadership.The Six Key Components of EOS: A breakdown of how Vision, People, Data, Issues, Process, and Traction create a holistic operating system.Productive Conflict: Why healthy leadership teams must embrace honest debate to reach true alignment and accountability.The Opportunity Cost of Leadership: Understanding why "Delegate and Elevate" is essential for founders who want to scale without burning out.A Trust-Based Model: Jason's unique approach to client engagement, offering a no-contract, pay-for-value methodology.ConclusionThe conversation with Jason Quint underscores that business success is rarely the result of a single brilliant idea, but rather the consistent application of a disciplined system. By embracing the EOS framework and fostering a culture of accountability and healthy conflict, leaders can transform their organizations from chaotic environments into high-traction engines of growth.More from The Thoughtful Entrepreneur
Have you ever considered EOS - the Entrepreneurial Operating System? It was first introduced by Gino Wickman in his book Traction: Get a Grip on Your Business. Since then, it has become a tool many small and medium businesses leverage to drive operational excellence. In this Quick Hit, you'll hear from returning guest Sue Frech, an EOS Implementer who has achieved a ton of success in the business world with EOS. She's the Visionary & Investor at Summit Shore Partners. Tune into the full episode here
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
Dan Wiliams started his entrepreneurial journey at age 10 earning money as a paperboy and local lawnmower kid.The thrill of the enterprise always meant more to him than the money. He started building and selling computers at the age of 15 and became the go-to for all technology needs for all friends and family. He eventually had his first experience running and owning a business after joining a small IT business at the age of 21. He helped grow it to over $20M in revenue and replaced himself in it and exited. He has done about 5 mergers, sales and acquisitions throughout that time and started his own advisory in 2017 to share his experiences with other business owners. These days he is a director in a software company, a fulfillment company and has his own EOS practice.In this episode, Dan shares with me his journey to exit & how it's important to elevate those around you in order to really let go!The Formal BioDan is a Certified EOS® Implementer and has more than 20 years experience in the IT industry. He is the former CEO of Australian MSP and certified Great Place to Work, Powernet.He has facilitated hundreds of sessions globally on leadership, growth, and culture. Dan is driven by his passion for helping others and lifting the tide across the IT industry. Dan is a facilitator in the IT Nation Evolve program and former peer group member.Dan spends the majority of his time pursuing his purpose of connecting people with possibilities to unlock potential. As a lifelong entrepreneur himself, Dan now works with over 25 technology service providers across the APAC region as their EOS Implementer and Coach on their journey.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
Nick and Jeni Clift are the owners & Directors of DWM Solutions, now merged with Milan Industries Group. They have been working together in their own businesses for close to 25 years.Nick is Director of MIG, and holds the role of Visionary.Jeni is Head of People & Culture at MIG. She also has a consultancy business, Tenassia, working with her clients as an EOS Implementer and providing Business & Leadership Coaching.DWM Solutions opened for business in February 2002. We provide proactive IT support services for Local Government, Water Authorities, Education and Health entities as well as small to medium Commercial organisations. In a nutshell, we think about your IT so you don't have to!Our clients are located across Victoria, we support them from our offices in Melbourne, Bendigo and Echuca, and in January 2017 we relocated our Geelong office to Torquay. We currently employ 16 staff.Prior to founding DWM Solutions, Nick held various roles within the computer and information technology industry. These included Director and General Manager of TriTech Computer Services; and Engineer, Service Manager and National Technical Services Manager over a 13-year career with Unisys. Nick holds Certificate of Technology in Electronics and Certificate of Technology in Computer Servicing from RMIT. These, coupled with his extensive industry and product certifications, highlights a wealth of knowledge and skills. More than 30 years of experience in the computer industry has given Nick a sound understanding of the important role technology plays in business. His ability to keep abreast of the ever-changing pace of information technology is second to none.Jeni's background is in Human Resources & Administration, she has worked with many of Australia's best known brands, including Morgan & Banks, P&O, KPMG, NAB, Unisys and Phillips. Jeni is a Professional EOS Implementer and works as a Business Coach specialising in Leadership and Personal Development. Jeni is a regular speaker at IT industry events and internationally, sharing her experiences in running a family business and managing the “people” side of a business.
Paul Batz, Founder and CEO of Good Leadership, welcomes Dan Mallin, entrepreneur and certified EOS Implementer with EOS Worldwide. Together, they discuss the intersections of the Entrepreneurial Operating System (EOS) and the Pathway to Healthy Accountability.
Why do some law firms scale effortlessly while others stay stuck even when they're getting the same advice? In Episode 251, Paul sits down with Brooke Lively, founder of Scaling Law and a fractional CFO turned EOS Implementer exclusively for law firms. Brooke shares how her data-driven analysis uncovered a surprising pattern: performance differences weren't about intelligence, strategy, or effort they were about execution. That discovery led her deep into the Entrepreneurs Operating System (EOS) and ultimately into building a national community helping law firms implement structure, delegation, and predictive metrics to scale sustainably. This conversation dives into delegation, decision-making paralysis, predictive data, and the emotional difficulty of "letting go of the vine." For law firm owners and entrepreneurs alike, this episode is a masterclass in systems thinking, leadership maturity, and building a business that can grow beyond the founder. Timestamps 00:00:00 – Introduction 00:01:19 – What Is Scaling Law 00:02:00 – The Three Performance Buckets 00:03:24 – Discovering EOS as the Differentiator 00:07:33 – Letting Go of the Vine 00:11:06 – Killing Off the Hero Complex 00:12:20 – Bad Habits That Keep Firms Stuck 00:15:43 – Rewiring the Expert Mindset 00:19:17 – Self-Audit Questions for Law Firm Owners 00:21:14 – Identifying the Right Predictive Data 00:23:20 – Eyeballs to Cash Explained 00:24:33 – Where to Start Episode Resources Discover how Brooke Lively helps law firms implement EOS, eliminate bottlenecks, and build predictable growth systems: https://scalinglaw.com Legacy Podcast: For more information about the Legacy Podcast and its co-hosts, visit https://businesslegacypodcast.com Leave a Review: If you enjoyed the episode, leave a review and rating on your preferred podcast platform. For more information: Visit https://businesslegacypodcast.com to access the show notes and additional resources on the episode.
You can't win by trying to fix everything in your restaurant at once. You have to develop a plan, and you have to have patience. To offer you, a restaurant owner, some ways to go about it, I sat down with Lyn Askin, a certified EOS Implementer. In this episode of “The Restaurant Prosperity Formula” podcast, we dig into what it really takes to build a restaurant business that runs with clarity, discipline and consistency instead of chaos. We talk through the practical framework behind the Entrepreneurial Operating System (EOS) and the book “Traction,” and why it resonates so strongly with restaurant owners who feel stuck doing everything themselves. When you listen, you can expect to learn what EOS looks like in the real world, how it creates accountability without drama, how leadership teams get aligned around a shared vision and how operators turn big goals into focused 90-day execution that actually sticks. Reach Lyn Askin: Lyn.Askin@eosworldwide.com
In this episode of The Burn Podcast, Ben Newman sits down with longtime friend, elite business leader, and professional EOS Implementer Josh Kosnick. From growing up in a high-performing financial services family to stepping out of his father's shadow and building his own legacy, Josh shares what it truly takes to lead at the highest level. A USA Today bestselling author of The Kairos Code, Josh is not someone who simply talks about success—he's built it, scaled it, sold businesses, and now coaches elite leadership teams to execute with precision.Ben and Josh unpack the power of discipline, daily standards, and why balance isn't about equal time—it's about intentional priorities. They dive deep into Josh's journey from college football to running and scaling firms, the hard lessons that shaped his work ethic, and the moment he chose to stop wasting potential and start living into his calling. Josh also pulls back the curtain on what it really means to be a professional EOS Implementer—facilitating leadership teams through the hard conversations that create clarity, accountability, and exponential growth.This conversation is about more than business. It's about ownership. It's about refusing to wait for the “golden egg.” It's about looking in the mirror and choosing to live up to who you were created to be. If you want to understand how discipline in the details builds legacy over decades—not days—this episode will challenge you to reconnect to your burn and lead from the front.************************************Connect with Josh Kosnick:Instagram: https://www.instagram.com/joshkosnickFacebook: https://www.facebook.com/jkos9Linkedin: https://www.linkedin.com/in/joshkosnick/Website: https://www.joshkosnick.com/Book: https://www.joshkosnick.com/thekairoscode************************************Watch the full episode on YouTube: https://youtu.be/hPxeOC53tLAListen on all platforms: https://www.theburnpodcast.com************************************Learn about upcoming events and coaching: https://www.workwithbnc.comGet Ben's latest book The STANDARD: https://amzn.to/3DE1clY1stWork directly with Ben: https://www.bennewmancoaching.comConnect with Ben Newman:Instagram: https://www.instagram.com/continuedfightFacebook: https://www.facebook.com/Continuedfight/Twitter: https://twitter.com/ContinuedFightLinkedIn: https://www.linkedin.com/in/ben-newman-b0b693Qlogix: www.Q-logix.com/benhttps://www.bennewmancoaching.com************************************ Learn about our Upcoming events and programs:https://www.workwithbnc.comLet's work TOGETHER https://www.bennewmancoaching.comLet's work together to write YOUR next book- BNC PublishingSend us a message Order my latest book The STANDARD: Winning at YOUR Highest Level: https://amzn.to/3DE1clY1st Phorm | The Foundation of High Performance Nutrition1stPhorm.com/bnewman Connect with me everywhere else: Instagram: https://www.instagram.com/continuedfight Facebook: https://www.facebook.com/Continuedfight/ Twitter: https://twitter.com/ContinuedFight Linkedin: https://www.linkedin.com/in/ben-newman-b0b693
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this episode of Better Business, Better Life, Debra Chantry-Taylor is joined by Marisa Smith, EOS Implementer and co-author of the new book Rollout, to explore The Psychology Behind Successful EOS Adoption. While many leadership teams implement EOS tools, far fewer successfully embed them across the entire organisation. Marisa shares her journey from software entrepreneur to EOS Worldwide marketing director and now implementer, revealing why self-implementation often stalls and why context, patience, and repetition are essential for lasting traction. Together, Debra and Marisa unpack the four-phase rollout roadmap: prepare, launch, integrate, and sustain. They discuss why the accountability chart and Vision-Traction Organizer are foundational, how leaders must master the tools before teaching them, and why change management is more psychological than procedural. The conversation also dives into the neuroscience of change, the importance of repetition, and the leadership discipline required to reach 100% strong. If you have ever wondered why EOS works brilliantly in some organisations and fizzles in others, this episode explains the human side behind successful adoption. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ ► Marisa Smith – LinkedIn: https://www.linkedin.com/in/marisabsmith/ ► Website: https://www.marisa-smith.com/ Episode 259 Chapters: 00:00 – Introduction 02:02 – Marisa's Entrepreneurial Journey 04:59 – Transition to EOS and Becoming an Implementer 07:19 – Challenges and Benefits of Rolling Out EOS 10:58 – The Importance of Context and Preparation 12:26 – Practical Tools and Tips for Rollout 12:43 – The Role of an Implementer 16:20 – The Psychology of EOS 25:17 – The Journey to 100% Strong 32:22 – Final Thoughts and Resources
Join us on this episode of Get More MSP Leads (formerly the Know, Grow, Scale podcast) as Laura Johns sits down with Aaron Garcia, former MSP COO turned EOS Implementer, to talk about what it really takes to scale an MSP without burning out. With over 17 years in the MSP space, Aaron has lived the late nights, the ticket overload, the people challenges, and the constant pressure that founders face. After helping grow his MSP from $2.5M to $11.5M in revenue and expanding the team to 55 employees, he made a bold move to help other MSPs break through the ceilings holding them back. In this episode, we unpack: The most common frustrations MSP leaders face, including lack of control, people challenges, stalled growth, and profit plateaus Why many founders unknowingly become the bottleneck in their own business What "right person, right seat" actually means and how it transforms team performance Real examples of how implementing EOS reduced chaos, improved accountability, and accelerated growth How to create clarity and alignment around vision so your entire team rows in the same direction Why vulnerability and willingness to change are non-negotiables for scaling If you are an MSP owner feeling stuck, overwhelmed, or unsure how to get to the next level, this conversation offers both practical tools and honest insight from someone who has been in your seat. Aaron also shares where to start, including the foundational EOS books Get a Grip and Traction, and how MSP leaders can book a complimentary 90-minute session to evaluate the strength of their business across six key components. This episode is a must-listen for MSP founders who want to grow revenue, increase profitability, build accountability, and finally take a vacation without their laptop. 00:00 Introduction and Aaron's MSP background 03:05 Discovering EOS and the turning point 06:13 Common struggles MSP leaders face 09:01 The six key components of a strong business 11:49 Aligning vision and leadership teams 17:26 Real growth stories and people decisions 20:49 Accountability, freedom, and founder mindset 23:31 Where to connect and next steps Subscribe to the Get More MSP Leads (formerly the Know, Grow, Scale) podcast for more insights designed specifically to help MSPs grow smarter and scale stronger. _________________________________________________________ The Business Growers: https://www.instagram.com/thebizgrowers/ _________________________________________________________ About The Business Growers: Many Managed Services Providers and IT companies struggle to grow because they are constantly putting out fires and don't have the bandwidth to focus on the marketing strategy and execution required to scale the business. At The Business Growers, we believe you shouldn't have to hire a full-time marketing team to compete in the marketplace. We work exclusively with MSPs and IT companies, serving as their tech marketing dream team and offering a proven framework for revenue growth. Visit us at https://thebusinessgrowers.com
Send a textShownotes can be found at https://www.profitwithlaw.com/520.Most law firm owners wrestle with slow growth—not because they lack effort, but because their team struggles to consistently execute on their vision.In this episode, Moshe Amsel sits down with Brooke Lively—visionary law firm strategist, serial entrepreneur, and the only EOS Implementer in the US working exclusively with law firms—to reveal why the Entrepreneurial Operating System (EOS) is the secret weapon for firm owners seeking clarity, traction, and profitable growth.Whether you're running a small solo practice or managing a multi-million-dollar team, discovering how to make execution second nature will change your results—and your satisfaction.Resources mentioned:
Jason Quint stopped GRP Studios for Episode 172 of the Check Your Six Podcast talking about EOS. Jason had been on the podcast several years ago but today he returned to talk about how EOS Worldwide helps businesses grow, scale and really develop and optimize their operation system. We talked about how EOS works, who it works best for, which is just about any business, some of the concerns a business owner might have about the program among other things. Also the need for the business owner to allow the program to work and to buy in to what it is trying to do in your business operations. Jason calls himself a business coach, not a business consultant, so it is more about coaching and developing rather than just coming in, making some recommendations and getting paid. They have been doing this for quite a while and have thousands of examples and success stories of the goals that are set are not only met but often exceeded! You can find out more about what Jason does as an EOS influencer at his website, https://implementer.eosworldwide.com/jason-quint/Email us at tim@grpstudios.com
In this episode, we'll examine how AI has made recording conversations effortless—and why that convenience poses legal, ethical, and moral challenges for lawyers. We'll break down the risks of passive and stealth recording, including issues around consent, biometric privacy laws, and client trust. And you'll get simple, practical tips for using recording tools transparently while maintaining professionalism and integrity. Chapter Markers 0:00 Brooke's Legal Industry Background 1:09 Understanding Law Firms as Businesses 2:30 EOS and the Three Buckets 3:09 Becoming an EOS Implementer 6:06 The Six Pillars of EOS 10:04 Handling Toxic High Performers 13:50 Cash Flow Forecasting Basics 16:13 Six Key Numbers to Track 20:24 Owner Compensation & Firm Growth 23:13 Mindset Blocks Around Money 24:42 Hiring Smart vs. Cheap 27:24 Smart Outsourcing Strategies 29:33 Leveraging AI in Law Firms 31:16 EOS Implementation Resources Resource Links ChatGPT Lab (a weekly AI workshop for lawyers) Apply to join the ChatGPT Lab The 80/20 Principle (my techlaw newsletter) The Inner Circle (my online community for lawyers) Follow and Review: I'd love for you to follow me if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. I'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select "Ratings and Reviews" and "Write a Review" then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. Thanks to the sponsor: Smith.ai Smith.ai is an amazing virtual receptionist service that specializes in working with solo and small law firms. When you hire Smith.ai, you're hiring well-trained, friendly receptionists who can respond to callers in English or Spanish. And they have a special offer for podcast listeners where you can get an extra $100 discount with promo code ERNIE100. Sign up for a risk-free start with a 14-day money-back guarantee now (and learn more) at smith.ai.
Donald Trump “truths” about housing. Mortgage rates. Institutional investors. And what it actually means for DFW real estate without the hype. In this episode, Todd breaks down Trump's latest statements on housing affordability and explain what's real, what's possible, and what homeowners and buyers in Dallas Fort Worth should actually pay attention to. Here's what we cover
Kurt Greene is a certified EOS Implementer at EOS Worldwide, where he helps leadership teams build stronger, more scalable companies. A graduate of West Point and an Army veteran, Kurt brings a unique mix of Fortune 500 leadership, HR expertise, and peer-group facilitation experience through Vistage Worldwide, Inc. He works with founders and executive teams to implement practical tools that cut through complexity so they can regain control, align their teams, and get back to their visionary role. Whether partnering with veteran-owned businesses or mission-driven entrepreneurs, Kurt's work is grounded in service: helping leaders lead better, build healthier teams, and create workplaces people actually want to be part of. In this episode of the SABM podcast, Scott chats with Kurt about: The EOS Framework: Kurt explains how EOS equips overwhelmed business owners with tools to get out of the weeds and back to thinking big. Right People, Right Seat: The "right people, right seats" approach brings clarity to hiring and retention, helping teams align on values, roles, and performance. Visionaries vs. Integrators: Founders can't keep straddling roles forever. Defining the integrator role frees up leaders to lead, and keeps the trains running on time. EOS Life: A business should work for you, not the other way around. EOS makes space for leaders to do what they love, with people they enjoy, and get paid fairly for it, Veteran-Led Goals: With a service-driven mission, more veteran-led businesses are using EOS to create healthy, well-led teams and long-term growth. Timestamps: 00:31 Kurt's Journey to Becoming an EOS Implementer 03:28 Common Challenges Faced by Business Owners 06:40 The EOS Life and Its Benefits 07:22 The EOS Implementation Process 10:58 Key EOS Tools and Frameworks 16:47 Structuring the Leadership Team 27:05 Kurt's Business Goals and Vision 32:37 Conclusion and Contact Information Connect with Kurt: LinkedIn | Kurt Greene eosworldwide.com kurtgreene@eosworldwide.com (865) 407-0703 If you found value in today's episode, don't keep it to yourself—share it with a colleague or friend who could benefit. And if you're a Service Academy graduate ready to elevate your business, we'd love for you to join our community and get started today. Make sure you never miss an episode subscribe now and help support the show: Apple Podcasts Spotify Leave us a 5-star review! A special thank you to Kurt for joining me this week. Until next time! -Scott Mackes, USNA '01
If delegating feels risky and holding on feels exhausting, this episode will hit home. On the podcast this week, I'm joined by Coach K and Meredith Berg, an EOS Implementer, to talk about the real reason running your firm feels so damn heavy — and what ACTUALLY fixes it.
In this episode, Travis sits down with leadership expert and “Business Sergeant” Chris Hallberg to unpack how great sales and great leadership go hand in hand. From shoveling driveways in Minnesota to scaling and selling an energy‑efficient remodeling company during the Great Recession, Chris shows how disciplined systems, integrity in sales, and long‑term thinking can build serious revenue. On this episode we talk about: How Chris went from shoveling snow and working at McDonald's to military police, then into construction sales and six‑figure commission income The story of launching an energy‑efficient remodeling business in 2008–2010 using tax credits, ROI calculators, and “green” door‑to‑door canvassing to thrive while legacy contractors went under Why door‑to‑door is still “king” in certain home-services niches, and how to sell respectfully at the front door without being a stereotypical high‑pressure closer The mindset shift from zero‑sum “I win, you lose” sales to win‑win selling that focuses on impact, education, and walking away when you're not the best fit How Chris now helps leadership teams implement EOS and uses his GoExpand AI platform to build disciplined, accountable, highly profitable organizations Top 3 Takeaways The best salespeople think of themselves as problem solvers and educators, not manipulators; they're willing to walk away when their solution is not truly in the customer's best interest. In tough economies, differentiation plus math wins: pairing tax incentives, real energy‑savings ROI, and targeted canvassing allowed Chris's company to grow while others shrank. Long‑term success comes from systems and culture, not just charisma—frameworks like EOS and tools like GoExpand help leadership teams create repeatable, scalable performance. Notable Quotes “I look at people as helping people, not selling people. No one wants to be sold, but everybody needs help.” “If you serve other humans, you'll get your just rewards. If you're only trying to take, you'll only get what they'll let you have.” “Both models can work for six months, but only one works for ten years.” Connect with Chris Hallberg: Website (Veteran community): https://bizsgt.com Coaching & software: https://goexpand.com EOS Implementer profile: https://implementer.eosworldwide.com/chris-hallberg ✖️✖️✖️✖️
What if your team's next breakthrough wasn't about working harder—but aligning deeper?In this episode of Teamwork: A Better Way, Josh Kosnick—founder of Kairos Coaching and EOS Implementer—joins us to explore how to create “Kairos moments” within your team: those powerful points where awareness, alignment, and action converge. Drawing from his experience building and exiting three successful businesses, Josh shares how leaders can unlock peak performance by embracing adversity, fostering accountability, and leading with purpose and presence.Transcript: https://share.transistor.fm/s/a94ca678/transcript.txt
Want a quick estimate of how much your business is worth? With our free valuation calculator, answer a few questions about your business, and you'll get an immediate estimate of the value of your business. You might be surprised by how much you can get for it: https://flippa.com/exit -- Are you building a business to own a job, or are you building an asset to sell? In this episode, Steve McGarry sits down with Chris Hallberg, Founder of Business Sergeant and an expert EOS Implementer, to dismantle the complexities of exiting a business. Chris shares his personal journey from law enforcement to entrepreneurship, revealing the expensive mistakes he made during his first "fast and furious" exit. We dive deep into tactical preparation for a sale, including how to remove the "owner dependency" trap, the importance of business operating systems in driving up multiples, and how to navigate the ruthless "Fish and Chip" negotiation tactics used by buyers. Whether you are looking to sell in 12 months or 10 years, this episode provides the blueprint for building a company that attracts top-tier buyers and maximum valuation. In this episode, we cover: -- Chris Hallberg is a high-energy entrepreneurial coach, facilitator, and Founder of GoExpand, an officially licensed EOS execution platform, dedicated to helping leadership teams build clarity, accountability, and healthy growth. As a seasoned Certified EOS Implementer®, Chris brings over a decade of full-time EOS experience working with companies across industries to align vision with execution and drive transformative results. Known for his direct yet kind communication style and practical mindset, he has helped more than 100 leadership teams foster world-class cultures and achieve measurable success. Chris blends disciplined operating system implementation with a people-first approach that empowers leaders to get what they want from their business and have fun doing it. Websites - https://bizsgt.com/ - https://goexpand.com/ LinkedIn - https://www.linkedin.com/in/chris-hallberg-01516315/ -- Timestamps: (00:24) – From Uniform to Suit: Chris's transition from Military Police and Sheriff Deputy to high-growth entrepreneur. (01:42) – The "Expedient" Exit Mistake: Why selling too fast cost Chris a fortune (and how to avoid it). (03:31) – Golden Handcuffs: How to structure your leadership team so the business survives without you. (07:14) – The "Fish and Chip" Model: Understanding the brutal reality of due diligence and last-minute price chiseling. (10:23) – Timing the Market: Assessing trends (like AI) to know when your industry valuation has peaked. (14:19) – Leadership Red Flags: Why "warm and fuzzy" leadership fails during the cold scrutiny of investment bankers. (20:49) – Driving Valuation with EOS: How installing a Business Operating System can double or triple your multiple. 25:28 – The Transparency Dilemma: How to tell your team you are selling without causing a panic (The "Growth Capital" script). (29:08) – The Halo Effect: Why hiring veterans and Special Ops leaders can transform your civilian workforce. -- The Exit—Presented By Flippa: A 30-minute podcast featuring expert entrepreneurs who have been there and done it. The Exit talks to operators who have bought and sold a business. You'll learn how they did it, why they did it, and get exposure to the world of exits, a world occupied by a small few, but accessible to many. To listen to the podcast or get daily listing updates, click on flippa.com/the-exit-podcast/
Joshua Adams is a serial entrepreneur, EOS Implementer, and former branding agency founder dedicated to helping visionary leaders gain clarity, traction, and freedom in their organizations. After transforming his own business using the Entrepreneurial Operating System (EOS) and selling it after twenty-four years. Joshua now coaches executive teams to break through chaos, foster alignment, and build healthy, sustainable companies. He draws on rich experience in agency leadership, fractional CMO work, and his passion for empowering people to operate in their unique strengths. In this episode of Marketer of the Day, Joshua Adams returns to join Robert Plank, sharing the personal and professional pivots that set him on his current path. Joshua exposes the pitfalls of goal procrastination, the energizing power of “artificial urgency,” and why so many businesses need, not just more software but an operating framework like EOS to truly thrive. Listeners will learn about the importance of shared language, how consistency in leadership systems prevents organizational drift, and why, ultimately, professional success is built atop lessons learned from failure. Joshua also highlights the fulfillment he discovers daily by coaching leadership teams and empowering them to do their best work. Quotes: “Success is a big pile of failure that you're standing on. Without our failures, we are not, we cannot be successful.” “When you set that artificial sense of urgency, you spark the energy and momentum that gets things done. It's healthier, and it pushes us forward.” “Language matters. Calling things by different names creates confusion, but common language builds clarity and alignment across the team.” Resources: Connect with Joshua Adams on LinkedIn Learn more about how Joshua helps leaders build healthy, sustainable companies on their website.
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this week's episode of Better Business, Better Life, Debra Chantry-Taylor welcomes back Scott Rusnak, EOS Implementer, author and cyclist, for an inspiring conversation on designing a life that truly aligns with your values. Drawing from his new book, Who is the Architect of Your Own Life, Scott shares practical exercises to help you achieve clarity, purpose and balance. He uses his signature analogy of juggling life's “balls” such as business, family, health and faith to illustrate how to prioritise what matters most without dropping the ones that cannot bounce back. Together, Debra and Scott explore how EOS tools and strong core values can guide your business decisions and also support your personal growth. They discuss the importance of planning intentional time with loved ones, maintaining daily health habits and surrounding yourself with supportive people. With plenty of warmth and wisdom, this episode is a reminder that true success is not just about business wins. It is about living deliberately, loving fully and designing your life on purpose. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________ GUESTS DETAILS: ►Scott Rusnak – LinkedIn ►Scott Rusnak – Website Episode 248 Chapters: 00:00 – Introduction 00:38 – EOS Life and Importance of People 05:45 – Scott Rusnak's Journey and Insights 07:05 – Balancing Business and Personal Life 11:04 – EOS Implementation and Core Values 18:02 – Core Values and Business Success 29:04 – Planning and Clarity Breaks 32:15 – Scott's Book and Personal Stories 39:28 – Final Thoughts and Future Plans
Tyler Smith is an EOS Implementer helping companies reach goals and drive for the future. Today he joins the show to talk about AI and the revolutionary changes that are taking place at a breakneck pace. Our conversation sheds light on the new uses of Artificial Intelligence in all aspects of life. For those of you who are frightened by AI, this podcast will both inspire and scare you. But if you listen closely to Tyler's message, you will find that we are at an exciting crossroad. And Jewish life is ready for the moment. Have a listen...and Wake Up To Life. Edited by: Alex Wolf Original Music Composed by: Dan Hacker Facebook: https://www.facebook.com/templeisraelmi Instagram: https://www.instagram.com/templeisraelmi/ YouTube: https://www.youtube.com/playlist?list=PLn9spWvsCBvcQ-o5XLeFLHKcLoj2nBAfM Web: https://www.temple-israel.org/wakinguptolifepod You can get this podcast anywhere you get your media. Join over 10,000 listeners who have been inspired by the show. And if you have someone with a story to tell, please contact me at josh@temple-israel.org
In this week's episode of "Maximize Business Value," Dave Casey introduces new host of the Maximize Business Value Podcast: Gil Bean. Tune in weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value! #maximizebusinessvalue #masterypartners #exitplanning #businesssuccess #GilBeanGET THE BOOKS: Start with Maximizing Business Value by Tom BronsonLearn More about Dave CaseyDave Casey is a seasoned business owner with deep expertise in all aspects of organizational behavior and a passion for helping entrepreneurs reap the full rewards of building their companies. He understands that a truly valuable business isn't just profitable—it's secure, scalable, and transferable. In addition to his work with Mastery Partners, Dave actively gives back to the entrepreneurial community through leadership roles with organizations like Business Navigators, Biz Owners Ed, and Liberty Ministry. Whether advising on strategic growth or mentoring the next generation of business leaders, Dave brings clarity, integrity, and decades of real-world experience to every interaction. His mission goes beyond exit planning—he's committed to helping owners build lasting legacies. Learn More about Gil BeanGil Bean is an experienced strategic advisor specializing in wealth preservation and maximizing business value. A Certified Exit Planning Advisor (CEPA) since 2021, he is dedicated to helping business owners prepare for and execute successful transitions. Most recently, he was a Partner at ExitSmarts, Inc., where he worked with a network of trusted advisors, including Certified Financial Planners (CFPs), Wealth Managers, and Certified Public Accountants (CPAs), helping them help their clients who own businesses. Gil previously served as an EOS Implementer, a role in which he leveraged his expertise in organizational structure and process to drive substantial improvements in business clarity and performance. Prior to that, he built an extensive career in global sales in the enterprise-level software industry, holding key roles with major companies like SAP and JD Edwards. Mastery Partners Elevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit. Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams. STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey! CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
In this special flashback episode, host Brendon Dennewill looks back at the most powerful insights from Season 3 of RevOps Champions. Throughout the year, Brendon sat down with industry leaders, founders, strategists, technologists, and operators who are navigating massive changes in the business landscape.As businesses navigate unprecedented transformation driven by AI's explosion and evolving growth frameworks, this episode distills critical wisdom across three major themes that emerged this season:The AI revolution: We learn what's working, steps every organization should take, and how individuals can rapidly upskill.Operations and frameworks: Leaders share why EOS, RevOps, and systems alignment matter more than ever.Leadership mindsets: Guests share how focus, data-driven decision-making, and exponential thinking power them and their organizations.This episode stitches together the most actionable moments from our top guests, giving leaders a roadmap to thrive in 2026 and beyond.Resources MentionedCRIT AI Prompt Framework EOS (Entrepreneurial Operating System) OKRs (Objectives & Key Results) RevOps Systems & CRM Alignment Rockefeller Habits Scaling UpScrum Featured GuestsScott Litman, SVP, Capacity.aiMike Kaput, Chief Content Officer, Marketing AI InstituteAlex Bratton, CEO & Chief Geek, LexTec Global ServicesGeoff Woods, Founder, AI Leadership | Author, The AI Driven LeaderMike Paton, EOS Implementer, Author, and Host of EOS Leader PodcastDick Polipnick, VP of Marketing, GoRoutLauren Ryan, Senior Corporate Solutions Engineer, HubSpotVince Chiofolo, SVP of Revenue Strategy, Dash SolutionsAIs your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you'll see: Benchmark data showing how you stack up to other organizations A clear view of your operational maturity Whether your business is ready to scale (and what to do next if it's not) Let's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!
Better Business Better Life! Helping you live your Ideal Entrepreneurial Life through EOS & Experts
In this week's episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Beth Fahey, a former filmmaker turned bakery owner who grew her business from two to 32 employees before discovering the power of the Entrepreneurial Operating System (EOS). Beth shares how tools like the Accountability Chart and Level 10 Meetings transformed her team's communication, culture, and focus, and how she now helps other business leaders achieve the same results as a professional EOS Implementer. Together, she and Debra explore what it really takes to create strong leadership, foster accountability, and maintain alignment as a company scales. They also chat about Beth's upcoming book on EOS rollout, her inspiring podcast Bad Boss Confessional, and the importance of self-care and vulnerability in leadership.Whether you're a seasoned leader or just starting your EOS journey, this episode is packed with relatable insights and practical tools to help you lead with clarity, courage, and compassion. CONNECT WITH DEBRA: ___________________________________________ ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ____________________________________________ GUEST DETAILS: ► Beth Fahey – LinkedIn: https://www.linkedin.com/in/bethfahey/ ► Beth Fahey – Website: https://www.bethfahey.com/ ► Beth Fahey – EOS Worldwide: https://implementer.eosworldwide.com/beth-fahey/ ► Bad Boss Confessional Podcast: https://open.spotify.com/show/07WsPdrtQt3h69PPdL2GXB?si=9980d86bf5c94556 Episode 246 Chapters: 00:00 – Introduction 01:08 – Leadership and Accountability in Business 30:05 – Beth's Career Journey and EOS Implementation 30:16 – The Impact of the Traction Book and EOS Implementation 30:36 – Level 10 Meetings and Team Engagement 32:08 – Rolling Out EOS and Overcoming Resistance 32:21 – The Role of Leadership Teams and Operational Teams 37:40 – Financial Transparency and Team Engagement 43:36 – The Importance of Self-Care for Leaders 44:44 – Beth's Podcast: Bad Boss Confessional 49:39 – Final Thoughts and Contact Information
Scale Smarter: Use EOS to Add Another Zero with Rick Benton When business growth starts to feel like chaos, it's time to add structure. EOS (the Entrepreneurial Operating System) gives you a clear roadmap to align people, processes, and profit — but when you combine it with the right financial systems, that's when the real transformation happens. In this episode, Rick Benton, EOS Implementer and former multi-state business owner, joins Rocky Lalvani to unpack how EOS helps entrepreneurs simplify, scale, and create freedom. Together, they explore how visionaries can step back from the whirlwind, let go of control, and finally build a business that runs on systems — not stress. 5 Key Lessons from the Conversation: Let Go of the Vine. Growth starts when you release control. EOS helps visionaries trust their team, delegate effectively, and stay focused on the high-value activities that drive impact. Weekly Scorecards > Monthly Panic. Measure what predicts the future, not what reports the past. Weekly scorecards with 5–15 KPIs give you 52 chances a year to course-correct instead of 12. Finance Is the Missing Gear. EOS brings clarity, but without a financial dashboard tied to gross profit and cash flow, you can hit your goals on paper and still miss in the bank account. When EOS and Profit First systems work together, growth becomes predictable and profitable. From Rock Bottom to Rock Foundation. The lessons you've learned — and the systems you've built — become the foundation you can always stand on. You're not starting over; you're building from strength. Stop Hustling, Start Delegating. Hustle culture leads to burnout. Smart owners out-delegate, not out-work. Systems and scorecards let you scale without grinding yourself or your team down. Key Takeaway: EOS gives you the structure; Profit First systems make sure the structure actually pays. Together, they align your people, vision, and numbers so your business grows with ease — and adds another zero without adding more chaos. About Rick Benton: Rick's entrepreneurial journey started in high school when he and a friend started an event company. Dedicated to a vision of creating the most exciting and energetic experiences, the business quickly found successes that extended far beyond the local Detroit market. Fast forward a few decades and this multi-state, award winning company provided event planning, coordination, entertainment, and AV production services for national corporate, social and educational clients. After a successful sale and exit of the business in 2018, Rick has been a teacher, a coach, and a business consultant. His superpower is his energy and passion for business, learning and growth, always challenging the existing status quo to find better solutions. He personally understands and experienced the power of EOS and how it offers freedom for entrepreneurs to break through their ceiling, clarify and achieve their vision, while improving the lives of leadership teams, employees and their families. Rick is excited to share that EOS power with you to achieve your VISION, gain TRACTION, and build a HEALTHY, cohesive, and fun-loving leadership team. Links: EOS: https://www.eosworldwide.com/rick-benton LinkedIn: https://www.linkedin.com/in/rickbenton/ Facebook: https://www.facebook.com/rick.benton/ Conclusion: Scaling isn't about doing more — it's about doing the right things in the right order, backed by clear numbers. EOS brings operational discipline. Profit First adds financial confidence. When those two worlds meet, your business becomes scalable, self-managing, and sustainably profitable. If you're ready to connect your EOS scorecard to real profit and cash flow, schedule a Profit Assessment Call with Rocky and start turning structure into wealth. #ProfitFirst #EOS #Entrepreneurship #BusinessGrowth #CashFlow #FractionalCFO #Scorecard #Visionary #Integrator #Delegation #Systems #FinancialFreedom #SmallBusiness #ProfitAnswerMan Watch the full episode on YouTube: https://www.youtube.com/@profitanswerman Sign up to be notified when the next cohort of the Profit First Experience Course is available! Profit First Toolkit: https://lp.profitcomesfirst.com/landing-page-page Relay Bank (affiliate link): https://relayfi.com/?referralcode=profitcomesfirst Profit Answer Man Facebook group: https://www.facebook.com/groups/profitanswerman/ My podcast about living a richer more meaningful life: http://richersoul.com/ Music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.
Have you ever considered EOS - the Entrepreneurial Operating System? It was first introduced by Gino Wickman in his book Traction: Get a Grip on Your Business. Since then, it has become a tool many small and medium businesses leverage to drive operational excellence. But how does it work - and how do you know if EOS is right for you? We wanted you to learn from an EOS Implementer who has achieved a ton of success in the business world with EOS, so we welcomed back on returning guest Sue Frech. She's the Visionary & Investor at Summit Shore Partners. For more about ForthRight Business by ForthRight People or for 1:1 consultation, check us out at ForthRight-Business.com And as always, if you need Strategic Counsel, don't hesitate to reach out to us at: ForthRight-People.com FACEBOOK https://www.facebook.com/forthrightpeople.marketingagency INSTAGRAM https://www.instagram.com/forthrightpeople/ LINKEDIN https://www.linkedin.com/company/forthright-people/ RESOURCES https://www.forthright-people.com/resources VIRTUAL CONSULTANCY https://www.forthright-people.com/shop
Ever wondered if compassion and decisive leadership can coexist? In this powerful conversation with Cal Riley, combat veteran, EOS Implementer, and author of "Entrepreneurial Compassion," Cam and Otis explore what it really means to lead with both strength and heart."It's not compassionate to hold on to somebody if they're not a good fit," Cal explains, challenging the common misconception that compassionate leadership means avoiding tough decisions. "You're doing them a disservice. You're in pain. They're in pain... The whole team sees it."From discussing how EOS (Entrepreneurial Operating System) helps leaders understand that "not everybody is good at everything" to sharing his deeply personal mission to create a million compassionate leaders and prevent 100,000 suicides, Cal offers a refreshing perspective on leadership that balances accountability with genuine care.Whether you're a business owner struggling with difficult personnel decisions or a leader looking to create a healthier company culture, Cal's insights on entrepreneurial compassion provide a roadmap for leading differently. Plus, all proceeds from his book go to Stop Soldier Suicide—making this conversation not just informative, but potentially life-saving.More About Cal:Cal Riley is a leadership coach, entrepreneur, and combat veteran who teaches leaders how to serve with both strength and compassion. As an EOS Implementer and business owner himself, he helps founders lead with clarity, communicate effectively, and create cultures where people can thrive. He's the author of Entrepreneurial Compassion: An Entrepreneur'sJourney Through Combat, Suicide, and the Discovery of Compassionate Leadership, a deeply personal and practical guide for founders who want to lead differently. His mission: create 1 million compassionate leaders by 2035 and prevent 100,000 suicides by helping leaders build healthier companies and more humane systems.#CompassionateLeadership #EntrepreneurialCompassion #LeadershipWithHeart #AccountabilityAndEmpathy #EOSLeadership #CultureBuilding #VeteranLeadership #MentalHealthAwareness #PurposeDrivenLeadership #10xYourTeamChapter Times and Titles:From Combat to Compassionate Leadership [00:00 - 15:00]Introduction to Cal Riley and his backgroundThe journey from military service to entrepreneurshipFirst glimpses of the compassion philosophy"It's Not Compassionate to Hold On" [15:01 - 25:00]The misconception about compassionate leadershipWhy keeping poor-fit employees hurts everyoneHow EOS helps leaders make better people decisionsFinding the Right Fit [25:01 - 35:00]"Most people aren't good at most things"Identifying strengths and passionsCreating roles where people can thriveThe Mission: 1 Million Compassionate Leaders [35:01 - 47:00]Cal's personal mission and its originsThe connection between leadership and suicide preventionBuilding healthier companies and more humane systemsTraining vs. Executing in Leadership [47:01 - 55:00]The challenge of setting goals without structureWhy entrepreneurs are "always executing, rarely training"Holding yourself and your team to higher standardsTake the Pledge [55:01 - End]Cal's invitation to become a compassionate leaderThe free survey at CalRiley.comHow to support Stop Soldier Suicide through his bookCal Rileyhttps://www.linkedin.com/in/cal-riley-6482b376/https://x.com/CalinCalRileyhttps://www.facebook.com/people/CultureTeam/100083777013775/https://calriley.com/
Listen in as Erin and Mike discuss how: EOS (Entrepreneurial Operating System) provides simple, practical tools to help entrepreneurs run better businesses and live better lives. “Process is Freedom”: Having systems in place doesn't limit you—it frees you to focus on what only you can do. Growth always brings new ceilings; what got you here won't get you there. Reinventing yourself and your business is key. Investing in systems and support is not a cost—it's a return on energy, sanity, and profitability. Knowing your role—visionary, integrator, or technician—helps you lead in alignment with your strengths … and much more! About Mike Paton is an EOS Implementer, best-selling author, and sought-after keynote speaker who's spent the last 18 years helping thousands of business owners and leaders around the globe run better businesses and live better lives. The product of an entrepreneurial household, Paton began his career in banking before embarking on his own entrepreneurial journey. He ran (or helped run) four entrepreneurial companies before discovering EOS in 2007. Since then, Paton has conducted nearly 2,000 talks, workshops and session days. Gino Wickman's successor as EOS Worldwide's Visionary, Paton trained several hundred professional EOS Implementers, co-wrote two books in the Traction Library (which have been translated into a dozen languages), and hosted the top-rated EOS Leader Podcast. Today he's grateful to be living his ideal life - helping people achieve their vision by mastering the timeless disciplines and practical tools of the Entrepreneurial Operating System. How to Connect With Mike Website: mikepaton.com YouTube: youtube.com/c/MikePaton LinkedIn: linkedin.com/in/mikepaton Instagram: https://www.instagram.com/mp8on Recommended Resources Get A Grip and Process! are available to order on Amazon Visit EOSWorldwide.com to download free tools & take the Organizational Check-up
In this episode of Investor Perspectives on Retail & the Consumer, Brett Striker, former founder of Maddy and Maize popcorn and professional EOS Implementer, joins Omni Talk to share the brutally honest truth about preparing your business for exit. From wearing every hat as a founder to successfully selling to a competitor, Brett breaks down how to transform chaos into clarity, why structure beats hustle, and how EOS (Entrepreneurial Operating System) turned his business from a 24/7 grind into an asset worth buying. If you've ever felt overwhelmed running your business or wondered what it actually takes to build something scalable, this episode is for you. Topics covered: The hidden structural issues that hold businesses back (not just people problems) How to build an accountability chart that actually works Why 136 issues at once means you need a system, not more hours The difference between building a business vs. operating one How EOS set Brett up for a successful exit
Send us a textWelcome back to the Laundromat Resource Podcast! In this episode, host Jordan Berry is joined by entrepreneur and philanthropist Amanda Barkey for a deep dive into something every laundromat owner—big or small—needs to hear: how to break through business plateaus by implementing proven systems. Amanda, an expert EOS Implementer, shares how the Entrepreneurial Operating System (EOS) and the book "Traction" completely transformed her own family business—taking them from serving just 63 kids to over 10,000 families a year—and allowed her to step back from day-to-day operations. You'll hear about her personal journey from humble beginnings in Canada to entrepreneurial success in Orange County and Hawaii, the powerful tools EOS provides for building a clear business vision and accountability, and why finding the right people for the right seats is crucial at every stage, whether you have one laundromat or a thriving portfolio. Plus, get a sneak peek at the upcoming Laundromat Accelerator event in Hawaii, where Amanda will be presenting even more actionable insights.Grab your notebook—this episode is packed with game-changing advice to help you professionalize your laundromat business, level up your leadership, and ultimately live the life and enjoy the freedom you got into business for. Let's get started!About Amanda:Meet Amanda Barkey, a successful entrepreneur and philanthropist with over 15 years of leadership and coaching experience. As a small business owner, Amanda has grown a thriving Soccer Shots business and a flourishing non-profit, all while managing a busy household with 5 children.Like many entrepreneurs, Amanda learned and evolved from her mistakes until she discovered EOS through reading Traction in 2014. Implementing EOS was a game-changer, leading Amanda to transform her Soccer Shots Orange County franchise into one of the highest-grossing businesses nationwide. Her team has made a profound impact on thousands of families globally through her business and nonprofit efforts.Amanda is a dedicated Certified EOS Implementer passionate about helping entrepreneurs get a grip on their businesses, achieve growth efficiently and live their EOS life.
Michael Richman is a Professional EOS Implementer with EOS Worldwide, a company that helps entrepreneurial leadership teams gain clarity, traction, and results through a proven operating system. With a background as a fifth-generation entrepreneur, he brings decades of firsthand experience in building and scaling businesses. Before becoming an EOS Implementer, Michael owned and operated a second-generation multimillion-dollar custom manufacturing company, culminating in a successful exit. He holds a degree in communications from the University of Southern California (USC) and an MBA in small business entrepreneurship from California Lutheran University. In this episode… Many entrepreneurs face the challenge of running and growing a family business while balancing legacy, leadership, and long-term sustainability. Scaling can feel overwhelming, employees may resist change, and eventually, the emotional weight of selling a business becomes unavoidable. How do you create clarity, build respect, and prepare a company for both growth and transition? Michael Richman shares how he navigated these challenges as a fifth-generation entrepreneur. By securing major accounts like Starbucks, Panda Express, and Family Dollar, Michael proved his value and helped expand his family's custom manufacturing business nationwide. Later, he turned to the EO community and the Entrepreneurial Operating System (EOS) to implement simple tools, such as scorecards, accountability charts, and people management systems — changes that unlocked growth, revealed hidden problems, and ultimately prepared the business for a successful exit. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Michael Richman, Professional EOS Implementer at EOS Worldwide, about transitioning a legacy business and scaling with systems. Michael discusses custom manufacturing, high-trust B2B partnerships, and how the Entrepreneurs' Organization (EO) changed his trajectory.
Watch the YouTube version of this episode HEREIn this episode of the "Maximum Lawyer" podcast, host Tyson is joined by law firm consultants Brooke and Pam to discuss the financial and leadership challenges of running a law firm. They explore the importance of hiring and retaining the right team, setting clear core values, and avoiding burnout by delegating tasks. This episode highlights the dangers of chasing revenue over profitability, the value of transparency and benchmarking, and the mindset shifts needed for sustainable success, emphasizing self-care, trust, and building a positive, high-performing firm culture.02:13 Why the $2 Million Benchmark?06:19 Traits of Highly Successful Law Firms19:59 Identifying and Managing Toxic Employees33:16 Warning Signs of Owner Overload41:27 Mindset Shifts for Law Firm Owners Connect with Brooke and Pam:Website Instagram FacebookLinkedInLinkedIn Personal Tune in to today's episode and checkout the full show notes here.Brooke LivelyFounder & CEO, CathcapBrooke Lively is the founder and CEO of Cathcap, where she helps entrepreneurial law firm owners and business leaders build profitable, sustainable companies. After earning her MBA in corporate finance and investments, she helped her family's firm hit seven figures in just eighteen months—sparking a career dedicated to turning gut-driven decisions into data-backed growth strategies. Since 2013, Brooke and her team have worked with hundreds of firms, bringing clarity, profitability, and stability. An EOS Implementer® and international best-selling author of Exit on Top and the From Panic to Profit series, Brooke is a sought-after speaker featured in Forbes, U.S. News & World Report, and on CNBC.Pam MeissnerCOO & CFO, CathcapPam Meissner, COO and CFO of Cathcap, is a seasoned financial strategist with decades of experience as a CFO, COO, and CEO across industries. She specializes in turning complex financials into clear strategies that drive growth and profitability, helping companies scale to billion-dollar valuations. Known for her global perspective, adaptability, and problem-solving skills, Pam draws on a career that blends business leadership with personal resilience. Beyond finance, she's an award-winning baker, avid reader, and self-taught fashion designer. Pam's leadership is rooted in clarity, creativity, and a commitment to helping business owners achieve both financial success and balance.