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ExplicitNovels
Cáel Leads the Amazon Empire, Book 2: Part 7

ExplicitNovels

Play Episode Listen Later Feb 21, 2025


The Lowest Moral Denominator.By FinalStand. Listen to the Podcast at Explicit Novels.Those who declare war are willing to kill as many as it takes to reach their goal.(The Lowest Moral Denominator)My first week at Havenstone, I'd biked to work alone on most days and I'd enjoyed that. I'd have treasure it more if I had glimpsed my future. I loved people, not crowds. I knew about violence, yet I had no affection for it. I was a confirmed bachelor. Now I was staring down both barrels of marriage. I had had also become a walking arsenal with a lethal omnipresent entourage.This situation was so fucked up that I had to stop by Caitlin's place just to see Aya. My favorite sprite gave me a hug and reminded me that I had to do what I could, not worry about what I couldn't do. She was my 9 year old Svengali. She was my little Valkyrie. In truth, she was the only woman knew I loved and that was the love of a father for his daughter.On the elevator ride up to the penthouse suite of the Midtown Hilton, I thought about Dad. What would Ferko Nyilas do in my shoes? It would be easy for someone who didn't know him to imagine my dad getting up on his high moral horse and telling me to just do the right thing, except that wasn't him. What he'd tell me was to not pass the buck. I had to deal with this, unless I knew someone else who could and would do it better.It wasn't about 'being a man'; it was being a member of the Human Race. We all pitched in and got the job done, or it didn't get done, and millions died because we refused to accept any responsibility for what was going on. That was my Dad, 'do what you can' and 'never be afraid to ask for help if you need it'. After the age of ten, he never told me I had to do anything. He'd tell me what needed to be done and leave it at that.So I wouldn't forget the pictures I knew I'd be seeing before too long, the innocent dead. If the sorrow broke me, it broke me. Until it did, I could not turn away. I had to 'do what I could'. That put me heading to a meeting at three o'clock in the afternoon in the penthouse suite.After my non-breakfast with Iskender, we had driven straight to Havenstone, where I demanded an immediate, private meeting with Katrina. This wasn't an info-dump and then out the door. No, I was part of the process now, one of those fools who were responsible for the lives of others. Katrina and I had argued about compartmentalizing my terrifying news.Her reasoning was clear. We were at war with the Seven Pillars. The basis of the 7P strength was China, so anything bad that happened to China was good for the Amazon Host. I nixed that. It was Katrina's job to think about our security. It was mine to juggle how we related to the rest of the planet. Absent the Golden Mare's opposition, Katrina couldn't stop me from doing my job as I saw fit.The Golden Mare was out of immediate contact, so we moved forward on my proposal. Katrina called Javiera, validated Vincent's call, and then suggested she bring in someone from the United States Army Medical Research Institute of Infectious Diseases (USAMRIID) at Ft. Detrick. Katrina wouldn't tell her why.I dispatched Delilah to talk to her MI-6 guy while I made my way to Nicole Lawless's law offices. I need to talk to my Aunts. An hour later, I dismissed a somewhat piqued Nicole from the room, then laid out the upcoming crisis to my Mom's clones. I hesitated a minute before dropping the other bomb, Grandpa Cáel was back.Was I sure? I countered with, "Do you know who Shammuramat was?"Why, yes they did; Grandpa had a bust of her in his main office."Well, she's back, in the flesh and that spells all kinds of problems".The six aunts present agreed. They invited me to fly to Europe with five of them. Much to their surprise and joy, I agreed. I told them I would be a party of twelve with plenty of firepower. They were less pleased about that.I exited that scene, only to engage in another, somewhat unrelated, bit of diplomacy. I met with Brooke and Libra for lunch. They brought Casper, who was seeing a specialist in New York and had expressed an interest in seeing me again. Into that volatile mix, I placed my request: 'Could Brooke put up a friend for a couple of weeks while I made other arrangements?'Yes, this was a 'bizarre' friend. Yes, this was a violently bizarre friend. Yes, she walked around with enough weaponry to scare a seasoned SWAT officer. And yes, she was a mass murderer. Cool,, if I agreed to stop by and see how this 'friend' was doing, and gave Libra advance notice too, then they were fine with it.Thus Shammuramat, Sakuniyas, Saku became Brooke's roommate. Insane? Not really. Putting Saku inside Havenstone on a regular basis was going to result in a blood bath. Saku was abrasive and she was a criminal in the minds of her 'sisters'. This gave her an 'out', some space and time with a civilized person who she couldn't emotionally bowl over.If Saku got physical with Brooke, we both understood that House Ishara was going to cancel her return performance. Amazons could defend themselves, so we were fair game for her rude behavior. Brooke couldn't, so she was hopefully out of bounds. Saku had agreed to the arrangement without comment.She'd already figured out that no other Amazons wanted her around and there simply wasn't room at my place. With that chore done, I was able to see Miyako off before her flight to Tokyo by way of Seattle. Selena was with her, but not going. Miyako did have three Amazons in case things got rough.The Marda House guard woman looked mature and humorless. Her age wasn't a problem. She was a grandmother, yet if she thought she couldn't keep up, she'd have taken herself to the cliffs before now. It turned out she had been in Executive Services before returning to House Marda. My diplomat, I didn't know her, but she seemed eager enough. The member of House Ishara was a brand new recruit named Jenna.She was from Acquisitions and spoke seven Asian languages, including Japanese. She looked absolutely thrilled to be heading off into danger. I instructed the younger two to obey the Mardan. In private, I 'advised' the Mardan that our main mission was to be of aid to the ninja. Information gathering would be secondary. More Amazons were on the way. She gave me a nod.For this critical mid-afternoon meeting at the Midtown Hilton, Wiesława lead the way off the elevator. Buffy went next, then me and finally Saku. Delilah and Vincent had already arrived with their appropriate factions. Katrina took a separate elevator, with Elsa and Desiree. Pamela was, somewhere. After she'd pointed out a half-dozen people from four different agencies in the lobby, she told me to not wait while she went to the bathroom.At the door of the Penthouse were two familiar faces from the NYPD, Nikita Kutuzov and her partner, Skylar Montero. When Javiera's investigation followed me to New York, they had been drafted into the taskforce."Hey ladies," I smiled. My last meeting with Nikita hadn't gone well."Cáel," Nikita smiled back. "How have you been?""More trouble than normal," I shook her hand."We can tell," Skylar relaxed somewhat. As Nikita's partner, she had to know that our relationship had soured when she started investigating me. Katrina's group came up."I think you are the last to arrive," Nikita informed us. This time, Desiree was the first one through the door. I could hear the conversation trail off. Wiesława went next, then Katrina, me, Buffy, Saku and finally Elsa. I decided to toss 'civilized' behavior out the window seconds after entering. Virginia Maddox of the FBI, the initiator of the Amazon children's airlift, was here.I hugged her and after a moment, she hugged me back."Priya says hey and," she blushed slightly, "she's counting the days, all forty-five of them.""Don't forget, I owe you," I grinned then patted her shoulder. Javiera was next."Cáel," she headed my familiarity off. She was a Federal Prosecutor after all."This is the head of this taskforce, Jonas Baker (deep breath) Associate Deputy Undersecretary of Analysis for Homeland Security {ADUAHS} (deep breath)." I extended my hand, so he shook it. He looked somewhat annoyed by this whole encounter. Javiera was duly nervous because of his poor initial attitude. The introductions went around.Half way through it, Pamela showed up, from where, I didn't know. Delilah, her MI-6 boss and the British professional killer Chaz were there, much to the chagrin of the Americans. Vincent was there with Javiera. Cresky was representing the CIA plus there was ATF, ICE, Riki Martin (?) from the State Department and a man in a civil servant's salary suit and a military demeanor, Captain Moe Mistriano."Fine," Mr. Baker began. "I hope you aren't wasting our time." His gaze flicked between Katrina and me."May the Blessed Isis bring understanding to our meeting," I intoned, in old Egyptian."What was that?" Baker turned on me."Praying for guidance," I replied. Isis wasn't in the Amazon pantheon, but I could sure use her help at this point. Baker was going from put-out to pissed-off. If that is how they wanted to play it, their choice. "Are you the specialist from Ft. Detrick?" I asked the Captain."Yes, I am and I hope this is worth my time as well," he gave me a steady gaze. Oh, I really needed that."Anthrax, China," I stated and weighed his response. Oh yeah, I had his attention now, which meant his bio-warfare unit had some idea about what was happening in China."Care to enlighten me?" Baker inquired. He had gauged his medical expert's reactions as well and he didn't like what the biological warfare specialist was not saying."Mr. Baker," the Captain decided to go first. "Roughly fifty-five hours ago, we got wind that there was a massive Anthrax outbreak in Western China. Xinjiang, Qinghai, Gansu, Ningxia and Nei Mongol administrative regions have all reported outbreaks."Holy Shit!" Riki Martin gasped. Her dark, whip-like, Hispanic features noticeably paled."That sounds suspiciously like bio-terrorism," Jonas Baker turned on me."You'd be right about that," I refused to evade. "It is and it is about to get a whole lot worse.""The PRC has a robust vaccine program," the Captain stated. "That is why they aren't making a public stink about it. They have the problem well under control.""Damn, " I closed my eyes and lowered my head. In some deep section of my mind, I had fanned the feeble flames of hope that somehow, the Earth  and  Sky program had derailed. "That is the 'whole lot worse' I was talking about. The terrorists aren't terrorists. They, ""What do you mean they are not terrorists," Baker snapped. "They, ""Shut up and let the man speak," Katrina said calmly."Who are you again?" he glared at Katrina. "If you aren't part of the solution, you are part of the problem and I'm here to make sure this problem is dealt with. I am not here to play footsie with you. I am going to be asking some tough questions and you had better answer them.""I'm Cáel's boss," Katrina smiled. "Since we came here to help you and you don't want to let us speak, we are leaving. Cáel."The Amazons didn't turn and leave. No, we backed up toward the door."You can't start talking about an ongoing terrorist threat and then walk out the door," Baker argued."Javiera, I apologize," I looked her way. "Mr. Baker, Javiera's a smart cookie. I'm sure she's given you every bit of information that has come across her desk. That means you know we consider ourselves an independent nation-state without borders. You can't intimidate us. We feel no obligation to obey your legal system and we operate internationally," I kept going."Now, as we are trying to repay Javiera's kindness in our time of need, you are treating us like criminals currying favors. Blow it out your ass, you pompous bureaucrat" I concluded. "We aren't the problem here.""If that's the way you want it," he shrugged. "Javiera, arrest them." Pause."Sir, you do realize that if I give that order, there is a good likelihood they will resist with force?" Javiera replied calmly. Baker looked around the room."We outnumber them and these are law enforcement officers," he insisted. "Now, ""I wouldn't count on that 'outnumbered' thing," Delilah chimed in.Chaz and MI-6 dude didn't seem to be onboard with his plan. "I have reason to believe Cáel has information on a highly virulent weaponized Anthrax program. If our US allies aren't interested, Her Majesty's government certainly will be." That did interest the MI-6 senior officer."That is all the more reason to put these people into federal custody," Baker stated."Then what, Mr. Associate Deputy?" Chaz said. "Are you going to torture them for time sensitive data? In my military service, I've met some truly hard characters. Some people you can put a gun to their child's head and they'll tell you what you want to know. Not this group. They'll memorize your face and wait for a chance to make you pay, whether you kill the kid, or not.""That's my read on them as well," Agent Vincent Loire added."Mr. Baker, I worked under you when we were both in Counter-terrorism," Virginia spoke up. "I think you are mishandling this. Invoke the Patriot Act and all we get is a roomful of statues. I've fought beside these, Amazons and I'm reaffirming my report to Ms. Castello (Javiera), they do not believe their behavior is wrong.At some point in their fifties, they commit ritual suicide. They make their twelve year old daughters fight for their lives. They murder their male infants. Sir, they are an alien society, indoctrinated at birth to believe they are spiritual inheritors of the ancient Amazons mentioned by Homer during the time of the Iliad.They fanatically believe in a pantheon of goddesses and possess very little inclination for integration. They think they are superior to everyone in this room, except for Cáel, he's an oddity," Virginia pleaded."That legion of crimes is yet another reason to arrest them," Baker just wouldn't give up."What you have described, Agent Maddox is a right wing nut cult, like the Branch-Davidians at Waco. Arrest them.""What are the charges?" Javiera's face blanked out."Conspiracy to commit terrorist acts; aiding and abetting an international terrorist organization," Baker snapped."Everyone, put down your firearms and blades," Katrina ordered. I didn't have the status to give that order except to my own. For that matter,"Team, disarm," Elsa commanded her Security Detail people. Technically, Katrina couldn't order those girls to forego their primary mission, defend the Host. Out came the guns.The group of us went over to one wall, put our backs to it and sat down. Pro forma, Virginia, Vincent and the ATF guy drew their firearms. By this time, both Riki and the Captain looked ready to explode."Tell us what you know about this terrorist conspiracy and, " Baker said."We invoke our Right to Council," I raised my hand."You are being charged under the Patriot Act, smart-ass," Baker sneered. "We can hold you indefinitely if we can show a risk to National Security, such as a terrorist attack in China.""I apologize for dragging you into this," I turned to Katrina. "You too, Saku." Saku shrugged."I told you there is no benefit in helping 'these people'," Katrina comforted me. She meant non-Amazons and it was rather sad that it was looking like she was right and I was wrong."Unless you want to grow old and grey in Guantanamo, I suggest you start talking now," Baker threatened.There was no bravado on our part. We didn't zone out, or ignore him. We looked at him the same way we would a yappy dog while continuing to scan the room. Being disarmed didn't make us defenseless. It merely limited our options."Sir," Riki tapped Baker."If the People's Republic of China finds out we withheld details of a terrorist attack on their soil, that would be BAD, with a capital 'B'.""I have to call this in," the Captain shook his head."Wait until we have active intelligence," Baker said. The Captain completed his call."I don't work for you, Sir. I work for the Department of Defense and that man," the Captain pointed at me, "strung two words together he shouldn't have. Now, I don't know any of you people. I was told to come here, so here I am. I do know, Sir, that you are ignoring the advice from your experts about the expected results of standard interrogation techniques.You are acting on two assumptions which I find to be fictitious," the Captain was clearly furious. "First, you seem to think this won't get out, and you are wrong. Why? We have no idea who these people have talked with. We can only believe that any person outside of their organization can use that revelation for their own ends. Secondly, you haven't grasped the extent of the emergency.Chinese citizens are already starting to drop dead as we speak. This variant of Anthrax is highly contagious, fast-acting, and appears to be incredibly fatal. No nation on Earth has enough Anthrax vaccine on hand to protect their entire population, and that still implies that the vaccines we currently have will work on this new bacteria. Need I go on?"Then Captain Mistriano went back to talking softly with his companions back at Ft. Detrick. The MI-6 chief made his own call. This was his job after all. Before Baker could even start to threaten the Brit, Delilah and Chaz had their guns out, though pointed down. The US law enforcement operatives were far more leery of challenging agents of a friendly foreign power."I will make sure to tack on charges for all those deaths you are facilitating," Baker piled it on. "The US government might find it necessary to send you to the People's Republic of China to face charges there. After all, you claim to not be US citizens." None of us responded verbally. We looked at him. We certainly heard him speak, but his '

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God’s Word For Today
25.006 | Whoever Covers An Offense Seeks Love | Prov 17:8-11 | God's Word for Today with Pastor Nazario Sinon

God’s Word For Today

Play Episode Listen Later Jan 10, 2025 8:04


Text: Prov 17:8-11 ESV 8 A bribe is like a magic stone in the eyes of the one who gives it; wherever he turns he prospers. 9 Whoever covers an offense seeks love, but he who repeats a matter separates close friends. 10 A rebuke goes deeper into a man of understanding than a hundred blows into a fool. 11 An evil man seeks only rebellion, and a cruel messenger will be sent against him. -Prov 17:8-11 ESV WHOEVER COVERS AN OFFENSE SEEKS LOVE It is our common observation in life that bribery works. Thus, those who are used to it trust it so much. Why? It's an easy way to get their way. This does not mean bribery is right. Bribery has always been a common temptation for those in power. This is the reason why corruption is rampant. Scriptures from Exodus to the Minor Prophets condemn it. Moses commands Israel, "You shall take no bribe, for a bribe blinds the clear-sighted and subverts the cause of those who are in the right."[Ex 23:8] Thus, this is not an endorsement but a warning not to involve in bribery. Solomon emphasizes the need of discretion in dealing sins of others. "Covering sins" does not mean ignoring offenses or hiding crimes. This is not "sweeping it under the rug." Rather, this is seeking to demonstrate love with the goal of repentance and reconciliation (Prov 10:12, John 13:34–35; Rom 12:10, Mat 18). The primary goal is bringing others closer to God. Choosing to handle offenses with love may even convince an enemy of their own wrongdoing (Proverbs 16:7) The opposite extreme of repeating the news of an offense to those who have no reason to know about it is indiscretion. It is gossip. "Blabbing or divulging" about someone else's shortcomings is a form of damaging, evil speech (Prov 16:27–28). Even good friendships can be destroyed by such betrayals. Being teachable is an important aspect of the wise person. He is open to correction. He receives godly rebuke and grows. In contrast, the foolish person refuses to be corrected, even when they suffer direct physical consequences. (Prov 1:22) Under the law of Moses, no more than forty lashes were to be administered to a guilty man (Deu 25:3). Thus, a hundred blows here is a hyperbole. It is a deliberate exaggeration used to stress how stubborn a foolish a person is to reject correction. He is an evil man who naturally rebels [v.11] This persistent rebel will eventually face consequences. That might come in the form of legal trouble, or simply as the consequences of sin (Prov 9:10–12). ------------------------- Visit and FOLLOW Gospel Light Filipino on YouTube, Facebook and Instagram

Wiggle Room
Can You Question Statements like, “He MIGHT be mad at me”? + She Is Blabbing to Her Friends About My Pending Eviction

Wiggle Room

Play Episode Listen Later May 15, 2024 41:18


In this episode of the Wiggle Room Podcast, a participant asks about a situation where she wasn't sure if her son was mad at her or not. The question for her was how to find a statement to question when she is not sure what is happening in him. Can she question the thought, “He MIGHT be mad at me”? Then another participant does The Work on someone talking about her pending eviction to others.   You can also listen to this podcast wherever you get your podcasts. If you're new to podcasts, here's a review article by PCMagazine on the best podcast apps to use. If you find one that Wiggle Room is not on, let me know and I'll be happy to add it there too. Here are a few of the most popular podcast apps.   Timeline 01:25 — Intro 04:42 — Question: Can You Question Statements like, “He MIGHT be mad at me”? 11:07 — Inquiry: She Is Blabbing to Her Friends About My Pending Eviction 35:22 — Newsletter: Keeping It Real Vs. Doing It Right 40:15 — Outro Open Session Recording In this Open Session recording, a participant asks about questioning a “might” statement like, “He might be mad at me.” And another participant questions her stressful thought, “She is blabbing to her friends about my pending eviction.”   Be a participant in Open Sessions each week to do The Work with me, participate in our discussions, or ask your questions. Newsletter Text In the second part of the recording, I read my article, Keeping It Real Vs. Doing It Right. Subscribe to the newsletter to get new articles like this one each week.  Bonus Videos If you prefer video, you can watch the following sections of the podcast in HD video.   Can You Question Statements like, “He MIGHT be mad at me”?   She Is Blabbing to Her Friends About My Pending Eviction   Keeping It Real Vs. Doing It Right   Learn The Work Of Byron Katie Learn how to stop suffering and practice The Work with me: Choose a solution that works for you.

THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan

In 1936 an unknown author, despite many frustrating years of writing drafts and receiving publisher rejections, finally managed to get his manuscript taken up by a major publishing house. That book became a classic in the pantheon of self-help books – “How to Win Friends and Influence People”. Surprisingly, many people in sales have never read this work. Plato, Socrates, Marcus Aurelius etc., were all around substantially prior to 1936 and we still plumb their insights. Dale Carnegie has definitely joined that circle of established thinkers, offering wisdom and valuable ideas. His aim was to help all of us be better with each other, particularly in a business context. He did this by laying down some principles, which will make us more successful in dealing with others, especially those people not like us.       Salespeople should definitely be friendly. Ancient Chinese wisdom noted, “ a man who cannot smile should not open a shop”.   What this is saying is there are some pretty basic things we must do to be successful with people. We know all of this, but we forget or even worse, we know but we don't apply our knowledge. Here are nine principles for helping us all to become friendlier with our clients.                      Become genuinely interested in other people Our buyers are actually more interested in what we know about what they want, than in what we know about our product or service. It is a common mistake though to be wrapped up in the features of our offering and lose focus on the person buying it and what they want. At the extreme, transactional thinking means you don't care about the individual, you only care about their money from the sale. That is the hyper short career in sales option.               For a long career, we better get busy really understanding our clients. The key word in this principle is ”genuine”. Having a correct kokorogamae or true intention, means we will be honestly focused on understanding the client so that we can really serve them and build a partnership. We must be fully focused on their success, because wrapped up inside that outcome is our own success. Talk in terms of the other person's interests Salespeople have a self-defeating habit of selective listening and selective conversation around what they want to talk about. Their kokorogamae is centered around their interests and the buyer's interests are secondary. Sales talk is a misnomer - there is no sales talk. There are well designed questions and there are carefully crafted explanations around solution delivery, which are tightly tied back to what the buyer is interested in. Questions uncover interests and with laser beam focus, that is the only thing we talk about. Sounds simple, but salespeople love to talk, they love the sound of their own voice and they become deaf to the client, often without even realising it. Check yourself during your next client conversation – imagine we were to create a transcript of your words, would they be 100% addressed to the buyer's interests. If not, then stop blathering and start talking in terms of their interests. By the way, Japanese buyers are rarely uncomfortable with silence, so don't feel pressured to fill the conversation gaps with pap! Be a good listener. Encourage the other person to talk about themselves Good listening means listening for what is not being said, as well as what we are hearing. It means not pretending to be listening, while we secretly think of our soon to be unveiled brilliant response, witticism or repartee. It means not suddenly getting sidetracked by a single piece of key information, but taking in the whole of what is being conveyed. It means listening with your eyes – reading the body language and checking it against the words being offered. Talkative salespeople miss so much key client information and then scratch their heads as to why they can't be more successful in selling. The client doesn't have the handy dandy sales handbook, where the questioning sequences are nicely aligned and arranged for maximum efficiency. Instead the client conversation wanders all over the place, lurching from one topic to another, without any compunction. I am just like that as a buyer. I have so many interests and will happily digress on the digressions of the digressions! Well designed questions from the salesperson keeps the whole thing on track and allows the client to speak about themselves at length. In those offerings from the buyer we learn so much about their values, interests, absolute must haves, their desirables, their primary interests and their dominant buying motives. Japanese buyers usually need a level of trust to be developed, before they may open up and talk about themselves. It is exceedingly rare to wrap up an agreement in Japan with just one meeting. So salespeople, play the long game here and don't be in a rush. We are limbering up for a marathon, not a sprint in Japan. Arouse in the other person an eager want This is not huckster, carnival barker manipulation. This is becoming a great communicator, someone who can arouse passion and enthusiasm in others. Sales is the transfer of enthusiasm, based on the salesperson's belief in the “righteousness” of doing good, through supplying offerings that really help the buyer and their business. One of the biggest barriers to success in sales is client inertia. They keep doing what they have always done, in the same way and get the same results. Our job is to shake that equation up and help them to get a better result, through doing something new – buying our product or service. We have to help them overcome their fears and persuade them to take action. In Japan there is a penalty for action if something fails and less of a penalty associated with inaction, so the bias here is to do nothing. Having a need and taking immediate action are not connected in the client's mind, until we connect them. We have to fully explain the opportunity cost of no decision, no action or no response to our proposal. We achieve all of this by using well thought out questions, which lead the buyer to draw the same conclusion that we have come to – that our offering is what they need and that they need it right now. This Socratic method of asking questions works because it helps to clarify the buyer's own thinking. Most salespeople don't ask any enough questions, because they are too busy talking about the features of their widget. We can arouse an eager want if we frame the questions well.  Let the other person feel that the idea is his or hers Telling is not selling. Ramming our proposal down the client's throat is not selling. Being bombastic and dogged is not selling. Naturally, we will always have more information, data and knowledge about our solution than the client. Blabbing on about the fine detail won't persuade the client to buy. Often Japanese buyers expect a sales “lecture” on the proposal, so they can slip into the role of the critic. Avoid that scenario at all costs. All you will get out of that type of meeting is the thin cheap green tea being served and little more. Instead, go and find some buyers who will accept your questions. We all own the world we help to create. Our job is to help the client create a world we can share, that they feel deeply connected to and about which they feel some ownership. If I tell you some worthy insight I still own it. If I ask questions that spur your thinking and help you to garner some of those “lightbulb” moments, then you own that insight. We are always more likely to execute on our own ideas than other people's. Sales is about assisting client's to see possibilities they haven't considered. We have probably all had the experience of shopping for something and the store clerk's explanation alerted us to something we hadn't even considered, which immediately framed our subsequent approach to that purchase. This is the job of the salesperson – to help the client re-frame their worldview with rich and valuable insights that lead them to make the best buying decision – with us! Try honestly to see things from the other person's point of view We have reached the age we are today, built on a firm foundation of mistakes, errors of judgment and ineptitude. None of us were born perfect, we had to fail in order to learn what not to do, as well as what to do. We were not brilliant from the start with new tasks. We had to spend time to master the new and unfamiliar. In the beginning, we were inept until we gained some solid skills. In other words, we are all hauling around prejudices, biases, painful memories and firm views on the world, built on our foundation of hard won experiences. Salespeople trying to inject their views into this construct, will feel like they are trying penetrate a block of marble. “Education” in the original Greek and Latin meant “to draw out”, not “inject in” information and ideas. We should embrace the classics and like Michelangelo, draw the hidden David out of the marble. In order to be successful in doing this our communication skills are required to have empathy, to really get deep with the client's worldview and experiences. We need to understand their concept's creation platforms which reveal who they are today. Let's get to know them at a more substantial level so that we really get where they are coming from and more importantly, we need to understand their WHY. Most Japanese buyers are not as open to being frank about what they want. To get there, we need to build trust through multiple meetings, big dabs of patience and a correct kokorogamae or true intention.  This requires we stop concentrating on ourselves and what we want and focus on the buyer instead. We need to suspend our own surety of our concept's creation platform and see things fresh, in an open, unbiased way. When we can get that clarity, the words coming out of our mouths will be perfectly aligned with what resonates most deeply with the client's needs and they will buy our offerings. Get the other person saying, “yes, yes” immediately “Yes momentum” is an old idea in sales. It works on the psychological principle that a series of positive responses will lead to an acceptance of our offer. A simplistic understanding of this idea would see our hearty sales hero designing a long set of killer questions, the only logical answer to which must be expressed in the affirmative. For example, asking a question such as, “if you were able to reduce costs, would this be of help to your business?”. Everyone wants to save costs in business, so the only answer is yes. The problem with this type of approach is it becomes manipulative, as the salesperson belts a whole series of these “can only be answered by yes” questions. It reminds me on those nodding animals in the back of cars, that bob up and down with the ride. Expecting to fast track your way into a sale through this client head bobbing subterfuge is a misunderstanding of the principle. The latter is saying let's get “yes, yes” responses immediately, but not exclusively. In the Japanese language Hai means “yes”, but this is the “yes” of I hear you, not the “yes” of I agree with you. We need to understand this and ask the question in a way that differentiates between the two responses. We do want to design questions that help the buyer clarify their thinking about our proposition. We should start with one or two “yes” questions that narrow the focus down to a positive investigation of the value of our solution, when judged against all the alternatives. It should not become a “Yesfest” though. After getting some positive responses we should begin asking the WHY behind the response. This helps us to dig deeper into the drivers of an affirmative decision. Clients, as mentioned, will wander all over the prairie once they get going, so we have to shepherd them back on topic. A good way to do that is to ask a closed question to which they can easily answer yes. Now we can keep the conversation moving in the right direction, without the whole process being manipulative. “Yes momentum” – yes, but in moderation is the better approach. Be sympathetic with the other person's ideas and desires Understanding the dominant buying motive of the buyer is the Holy Grail of sales. Of course we need to know the primary buying motive – the WHAT, but to really serve the client we need to know the WHY. In particular, how will this buying decision advance their career or their business? Where can we fit in, to become a booster for their success? Risk aversion is a strong emotion in all of us, especially among Japanese buyers, concerning the buying process. We have all been burnt at some stage through a purchase that failed to satisfy us and which we immediately regretted. We paid too much or it broke straight away and the sales person's spiffy spiel wasn't matched by the good's performance. Some people may have an MBA, but we all have an MS - an advanced Master's Degree in Skepticism. The Japanese buyers by the way all seem to have a PhD in Skepticism Of Sales People, especially foreign sales people. As salespeople, we need to be mindful of the client's emotions and find ways to legitimately prove our solution will not disappoint. The client's desire is to improve or defend their situation – no one wishes to go backwards in business. They have their own ideas about how that is done best and our job is to find out WHAT they think and WHY they think it. We may have reached a different conclusion on the HOW, but by understanding what is driving them, we can more easily explain where our solution gels with what they want to achieve. Getting them to do most of the talking and by prompting new thoughts through great questions, we can make that happen. Dramatise your ideas When we pick up the phone to speak with our client or when we sit down in the meeting room with them, they are bursting at the seams with “stuff” in their heads. They are wrestling with what happened yesterday, what they have to get through today and worrying about what will happen tomorrow. These days, we are all having much more face-to-device time than face-to face time. There is no down time any more, as we slip out our phone to check everything we ever wanted to know and lot of things we don't need to know. Salespeople are competing for client brain space with all of this internal “noise”. We need to be primed to break through all the clutter and grab the client's attention or we will never be able to sell our wares. We need to be working out how our client likes to be communicated with. Are they micro or macro focused? Are they interested in people or task outcomes? Once we have established the form of communication which best resonates with them, we should be looking for various ways to dramatise our recommendations. Verbal word picture drawing is a great skill for a salesperson, as we choose evocative words that our listener can see in their minds eye. Collect “power words” that you can pepper your sales explanation with, in order to register the greatest reaction with the buyer. We need to become great story tellers with lots of “colour and movement” to grab their nanosecond attention spans. In regards to the delivery it may vary quit a bit. We may be very direct or we may be very thoughtful in our expression, according to the client's preferred style of communication. We are giving them the floor for the bulk of the meeting time, so we have only a limited window for our words, so we need to be very deliberate in what we are going to say. Salesperson blarney is a thing of the past – you simply don't have enough air time to blab on anymore. We need word injection precision when we speak. The words themselves and the vocal range we use to articulate them, are both important. We need to use speed – fast and slow for emphasis. We need to put the power in for some words and take the power out entirely for others. Word emphasis can completely change the meaning of a sentence. Try this sentence: “I didn't say he hit his friend”. Repeat the sentence seven times but on each occasion, emphasise one word, much more that all of the others. By doing this the inference of the words also changes. This simple exercise underlines that we have a powerful tool at our disposal – our voice. We also need facial expressions and gestures which are congruent with what we are saying and which add strength to amplify the key message. Dale Carnegie was a leader in thinking about being good with people. His principles are universal and timeless. All of us in sales can adopt these principles and become more effective in our dealing with our buyers.    

Fresh Intelligence
'Lousy Lover': Kevin Costner's Ex-Wife Blabbing to Pals He's 'Selfish' and 'Never Satisfied Her' in Bed

Fresh Intelligence

Play Episode Listen Later Oct 6, 2023 3:04


Screen stud Kevin Costner may have won his divorce court battle against his ex-wife, Christine Baumgartner — but he risks losing his ladies' man reputation as spies say his scorned spouse is allegedly dissing his prowess between the sheets, RadarOnline.com has learned.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

#THATSWHATUP Show! ON THE CAMPAIGN TRAIL w#Trista4SenateGov&Prez! #comedy #music #politics
FOX NEWS ANCHOR TO REPUBLICAN BLABBING ABOUT BIDEN CRIME FAMILY: "YOU DON'T HAVE ANY EVIDENCE"!

#THATSWHATUP Show! ON THE CAMPAIGN TRAIL w#Trista4SenateGov&Prez! #comedy #music #politics

Play Episode Listen Later May 13, 2023 59:59


There's some free legal advice for e jean CARROLL- I'm not a lawyer but a friend! Immediately file to sue him actually it would be easier this time it will go straight to damages according to Meidastouch lawyers! And because he is a repeat offender the punitive damages will escalate

The Labamba Chronicals
Just blabbing

The Labamba Chronicals

Play Episode Listen Later May 4, 2023 12:28


Blabbing

Status:Random
Episode 77: Episode 77 " Blabbing"

Status:Random

Play Episode Listen Later Mar 15, 2022 14:31


On Today's episode I am just catching you up on my life..... Alot going on.

Definitely First Blood
DFB Shorts - BLABBING AND GABBING!!!

Definitely First Blood

Play Episode Listen Later Sep 3, 2021 23:25


WARNING: SPOILERS FOR THE FOLLOWING MOVIES: Blood Red Sky (2021), Crystal Eyes (2017), Here Comes Hell (2019)!!! In this episode we're just blabbing and gabbing about the movies we've watched recently!

FREAKED OUT
E04: Blabbing & Melting

FREAKED OUT

Play Episode Listen Later Jul 4, 2021 35:41


I fucked up. Anyways, after a lot of blabbing, Fabian finally takes you to Mother Russia

Marisa's Wicked Word Nosh
Blabbing about Book Blurbs

Marisa's Wicked Word Nosh

Play Episode Listen Later Jun 20, 2021 24:59


No matter what your book is about or how well-written it is, the blurb on the front cover or product page can make or break it. I discuss why blurbs are so important for writers, and (because writing good blurbs CAN be intimidating!) provide tips on writing them. ***************************************************************************************** Email: marisadellefarfalle@gmail.com Twitter: https://twitter.com/marisadee13 Instagram: www.instagram.com/marisadf13 Buy Me a Coffee: www.buymeacoffee.com/marisadf13 I'd also really appreciate it if you could take a moment to rate and review this podcast on Apple Podcasts (or your favorite podcasting app), as it'll help a lot more people find out about this show! ***************************************************************************************** References "How to Write a Book Blurb: A Guide for Novelists." Reedsy, September 12, 2018, https://blog.reedsy.com/write-blurb-novel/. Kotobee. "10 Tips to Write a Book Blurb That Sells." Kotobee Blog, March 13, 2019, https://blog.kotobee.com/book-blurb/. Rabbit, Esther. "How To Write The Perfect Blurb (Examples, Formula, Opening Statements, etc.)." Esther Rabbit, January 14, 2019, https://estherrabbit.com/how-to-write-the-perfect-blurb/. Riding, James. "Summary judgement: a brief history of the book blurb." Prospect, June 15, 2021, https://www.prospectmagazine.co.uk/arts-and-books/summary-judgement-a-brief-history-of-the-book-blurb. "The Do's and Don'ts of How to Write a Blurb for Your Novel." Blurb, https://www.blurb.com/blog/writing-blurbs-for-novels/.

Witches in Britches
Episode 5.4: WandaVision

Witches in Britches

Play Episode Listen Later Apr 26, 2021


For April’s pink supermoon, we’re discussing the new Marvel Studios/ Disney+ miniseries, WandaVision. This episode was recorded via Zoom, so there may be occasional audio hiccups. Our theme song is “Moon and Spruce” by Sarah Little Drum. Listening Guide 0:00 – 4:48 Blabbing in Bell Bottoms 4:48 – 6:45 Introduction 6:45 – 36:10 “Are You … Continue reading "Episode 5.4: WandaVision"

Chumma
#54 VAVUNETTHA - tamil ponnu 2.0

Chumma

Play Episode Listen Later Mar 28, 2021 84:32


Our first female artist! Blabbing about the ALBUM/EP "TALKING MINDS" and more. #tamilponnu2.0 TALKING MINDS: https://open.spotify.com/album/5Ux0zQ9d6S78iBJrUlb6Tn?si=VKtNLd_SR66Ne1B9WmMjkg everthing about Chumma: linktr.ee/Chummapodcast --- Send in a voice message: https://anchor.fm/chumma/message

First Cup of Coffee with Jeffe Kennedy
First Cup of Coffee - February 4, 2021

First Cup of Coffee with Jeffe Kennedy

Play Episode Listen Later Feb 4, 2021 18:14


Interviews I love and ones I don't love so much, upcoming events with #FaRoFeb and others, a surprise for tomorrow, and my fraught history with being a blabbermouth and chronic privacy-invader.You can read about FaRoFeb here!The interview I mention with Mauney Memorial Library in North Carolina (*not* Tennessee) will air on Friday, February 12, 2021, at 12pm EST. More details here.First Cup of Coffee is part of the Frolic Podcast Network. You can find more outstanding podcasts to subscribe to at Frolic.media/podcasts!Support the show (http://paypal.me/jeffekennedy)

A Car Ride Home
Blood Donation for Fake Orgasm

A Car Ride Home

Play Episode Listen Later Jan 15, 2021 14:06


Blabbing about people who take waaaaaaay to much time to cum. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Seeing Both Sides with Scarlett
Solo blabbing intro

Seeing Both Sides with Scarlett

Play Episode Listen Later Jan 5, 2021 9:30


What is this podcast even about? Let me tell you.My vision of the types of conversations that will be had. I'm excited!

Spiritual Awakening ⏰
Just blabbing about single Parenting.

Spiritual Awakening ⏰

Play Episode Listen Later Nov 2, 2020 40:41


Truth Spa --- Support this podcast: https://anchor.fm/Awakening /support

The Mind Of George Show
How To Unlock Your Power From Within ft. Stefanos Sifandos

The Mind Of George Show

Play Episode Listen Later Aug 28, 2020 66:19


Alright, everybody. Welcome back to another episode of the mind to George show and you'd figure the podcast name like that. I would know what episode it is, but I have no fricking clue because that's not important. It's the content that's important. And today. I might've done an intro on this episode. I don't know, but I'll just pretend I did it today.We have the man, the myth, the legend, my soul brother, my work husband, my life husband, the only relationship I'm allowed to go pursue actively. My wife's like you go do whatever you want with him. I don't want to know about it. Uh, a business partner, a mentor, a friend, uh, someone who shares in the work with me, someone who guides me and lights me every day.And I am honored. Exuberant to two, realistically excited introduce my boy Stefano. So Steph, welcome to the show. My friend, it's been a long time coming. It's an honor to be here. I know. And just so everybody knows the only time I can pin, like one of my best friends down to get on a call is to get them on a fricking podcast.So I have to preschedule interviews like six weeks out in advance. Like, Hey man, catch up. Like, it's good to see you. How are things. It's been crazy lady, man. I was training this morning and I was thinking to myself, I need to re I need to read that I need to revamp my whole schedule because I'm just not, I'm just compressing my days too much.I actually thought this was fucking funny. He said this, what would George do? I legitimately thinking, what would, how would George, if he felt that he was being compressed in his days and on the I'm efficient and effective? Yeah. I just feel too compressed. And I just literally said to myself, pause is about to do some presses kettlebell prisons.What would George do? So I'll be hitting you up for that. I, you know what, like it's, so it's such a prevalent thing, but like really one of the things I'm on day, whenever you're listening to this, that might be on day 1000 of this thing, but I'm on day 35 actively of Andy Frisella 75 heart. There's nothing in the challenge.That's hard. It's the discipline to carve out the time and protect the time that I've had the biggest, biggest breakthroughs with. Then it's like in the beginning, I'm like, well, I'll just do a two hour workout in the morning. Right. And then I get both 45 minutes, but it's like, no, it's two separate. 45 minutes.And so like having that level of intentionality is carved out some crazy, crazy space clarity, but also the ability in which like, I really do schedule my day and I'm able to get more done and last, because I have these breaks and these pockets of like, just fill my tank, come recharge. And so I get more done in three hours than I was doing like seven before, because I forced myself to split it up in the middle.It's been really, really interesting, which by the way, everybody wondering, um, Stefanos has been monumental for me and many other men. We were on a men's group together too. But one of the things that we talk about a lot is like space containers, you know, protecting that stuff. But before we get into that, I want to know how you learn to protect it.So the first question I ask everybody is what is the biggest mistake that you've ever made in business or life? And what was the lesson and takeaway. The biggest mistake that I've made in business and in life sometimes you're I don't want to say it the biggest, I shouldn't say the big one. Yeah. It's it's, it's, it's a massive one is not assuming responsibility for my role, you know, in, so the example in businesses, I would be in businesses that would just.Succeed than fail, succeed and fallible. That burn build mentality right on month, I'd be making a shit ton of money and the next three months would be nothing. And the next two months and maybe something and the next full months and not much. And it was just, but, but I was never, I was the common denominator in that.And. I would just, instead of remaining with the business, being persistent and evaluating it from a place of what can I do differently? How can I show up differently? It, my attitude is, do I need a skill up? Do I need educate myself more? Do I need to surround myself with different people? Do I need to raise money or created a flux of income in a different way?Instead of asking those questions, I would just blame my business partners or blame the market timing or blame someone else. Yeah. Wasn't showing up in the business and then I would just move on to something else. And that's what I was doing in my personal life. I was not taking responsibility for how I was showing up.I wasn't taking responsibility or ownership for the actions that I was taking, the thoughts that I was having, the belief systems that supported all that, the unattended to history and trauma and unresolved wounding that I had. And it was just easy to blame my partner or easier to blame someone else as well.That's one of the biggest issues that I've found in life and taking responsibility which is. an ego check and it requires a lot of work and effort, and it means working with people like psychologists or counselors or Shaman, healers, and all of that coaches and getting a new perspective on how I was  being and stepping into all, what could I do differently that started changing my path.George:  I asked you to answer for you, not diagnose me and give everybody a synopsis of my, not that different. This is why we get along so well, by the way, because we speak the same language on multiple levels. I think I want to unpack this a little bit staff because we, you and I talk about this all the time and wheneveI get you on a call, but I will give him credit. He responds to my text messages all the time. So I will say that I am the initiator in this relationship, but we'll work on that one.  Stefano: I want to say though, it's not an it's it's I don't think it's as steep as what you may think. I think I initiate, but I'm gonna give it to you. I'm going to give it to you, definitely in the shed and took it. Cause I don't love you. No, because I don't care for you.  George: No, it's cause I'm more insecure than you. That's all check on the ownership. I'm like, we want to talk about ownership. I'm like, I am feeling lonely and empty today. Where's my husband who is going to tell me how amazing I am while also kicking me in the balls if I need it today. And so, no, I love it, but I think, you know what, like. When we think about business, we think about entrepreneurship, right? Like you and I talk all the time. We don't separate into compartments. We're not like, Oh, today at work and today in my marriage. And today when I chunked that workout or today when I got really angry and I dropped all my Australian cuss words, that sound attractive when I say them, but dirty when George says them, you know, when that happens, we don't. Differentiate the compartments and the pockets. And I think what's, so imperatively important about what you said, and you're more eloquent about this stuff than me. Cause I just bulldoze through it is that there are no compartments, but you talked about the ownership of it. Like not advocating our responsibility in it. And like there's check here that comes up everywhere in business. I don't care who you are in business. Like we're entrepreneurs. It's going to go awry. Every day. And even when shit's working perfectly check by check by check, there's going to be something there's going to be a pocket. And what you said is that like learning to take responsibility or step into that ownership, like what does that look like? Tangibly? Like I know, like, right. Like we run it out, it doesn't work. Right. And I'm like, well, it's the ad guy. It's the boom. The boom. But if I hit pause and I go for a walk, I'm like, well, I set them up to fail. I was missing the plan. I advocated the vision. I expected somebody else to do the work. I put a half-ass effort into it.But it took me. You know, 15 years to get there. And so like, what does that process look like for your, like, what are some of the tools or modalities that you use or you would advise somebody on if they're sitting here, like yeah. Like the state of the world is shit right now. I feel like it's all crashing down. I have no clue what to do. And it's like this getting stuck moment. Like, what's your advice for that?  Stafanos: What was things simple as best. And sometimes  we live in a world where we want razzle dazzle, or we want short gratification and we want razzle dazzle. We want it to be dressed up. Yeah.Sometimes the boring, simple things are often the best way to do it. Yeah. I would have tackle a pain point that we're experiencing. So for me, having a very big, because you know what we, what we created well, in terms of practices and habits, they become us. And so having a practice of daily introspection and respect and reflection, but simply at the end of every day ,or at the beginning of every day, And did you do this two times in our days where we generally are a little more quiet and in that silence, we can hear a lot more.And, you know, before you go to sleep and you have a practice of shutting down your devices and I don't always hit the Mark on this, you know, sometimes I'm up late working and I'm on computer and on my phone and dealing with clients and I'd have to do that to me, just having loose boundaries. Right. But now here's me taking ownership of something that I want to step into a little deeper.That I'm able to do because I have a diligent practice where I self reflect. And so, because I self-reflect and I practice it and I get quote, unquote, more proficient at it and better at it. I, in that time of five, 10, 15, 20, 30 minutes, whatever it is, where I'm, self-reflecting, I'm asking questions. Cause quality questions lead to a quality life.How did I behave today in my interactions with them? I compassionate to the, to the spec, to the place that I pointed I wanted to be. Did I hurt people today? Did I honor myself and my needs today? Whatever the questions are, they're important to you. And I reflect on that and that gives me an opportunity to step into ownership, but leads to greater levels of responsibility.It leads to mitigating risk or being. To being able to be effectively responsive to something, as opposed to emotionally charged and reactive, when something goes, quote, unquote, wrong. In other words, we had an idea of how it needs to be, and it doesn't go that way. And then all of a sudden we get so upset and we were, we don't know what to do with ourselves, but when we're more grounded in who we are, we have an ability to say, okay, what's my role here?Cause that's essentially what we have control of. We didn't have control of what other people do. We can influence other people, but we don't have control of them. So we can step into a place of, this is what I'm actually able to control, which is me and how I react bond. And I practice that on a daily basis.Thinking about these things, thinking about the way I've been feeling into any emotions that are attached to that and anything that arises to the service of my awareness and then dealing with that in real time with them. Different tools, whether it's breath, practice, again, simple stuff, whether it's a journaling practice, whether it's, I'm sharing that with someone like I may, I may send you a message and say, Hey, what do you think about this?And having that different perspective in that trains me and it trains the mind, the body and. The entire being to be more reflective and to, to be able to step into ownership, to respond quickly and effectively to when life doesn't often go the way we want it to go. Now, the parallel to that is when we look at what it's happening in the world, I'm not going to make this a geopolitical or socioeconomic conversation.But when we look at what's happening in the world, I think one thing we can all agree on is a lot of confusion, irrespective of what you think is happening or not. There's there's. A fair amount of confusion and unknown, and that sends people into tailspins because people are grounded in their own sense of self.And hi, my I'm the first person to put my hand up when the world started reacting. To what is happening. Um, I was the first ones to get very defensive and give, become very reactive myself. Not in the sense that I got scared for some virus or I was reactive in the sense that Whoa, we're overreacting be like this.And I was getting angry at institutions and people being sheep, and I was being very judgmental and that's not fair and that's not fair on people and that's not fair on me. And all I'm doing is feeding the reactive nature. So it took me a minute to get and B be more. And so I went back to that, that daily reflective practice of how could I be doing loft a little better right now for me and for others? I think when we get accustomed to that, it really helps us. Just granting a different sense of self.  George: Yeah. Yeah. You know, one of the things that you said that stuck out, literally, as you're speaking three bucks, like popped into my brain, but I'm not even gonna go there, but like one of the things that I love and by the way, just so everybody wanders, you finally met somebody that talks just as fast as I do. This is why we also cadence the same, which is why we pace and get along. So yeah, we don't even have to hear the words coming out. We just of each other. Cause we can speak that language. But when, when you said I'll be the first to admit that I missed the Mark. Right. And what I love about that is that like Jim Kwik says this, it's not about striving for perfection.It's striving for progress, like striving for progress. Right. And like in that one flow two and a half minutes of you speaking, there were five, six times where you owned it, like, Oh, I'll be the first to own it. And then I fall back into my practice, I ground back into my practice. And so my question for you is like, when you're in these, you have your routines, you have your days, like you're in flow, right? Like you're comfortable, you're doing it. And then boom, pattern interrupt, right. Trigger response, or. I ditched it today, right? Like I had expectation hangover as your beautiful bride calls it expectation, hangover. And I missed my journaling session. I didn't do it. What's the process like, like how do you catch that? When do you catch that? And then. What do you do to get back on track? Because you know, it smacks me hard when you're like it, it's not about the big things, right? Like, you know, the old me that was like glitz, glam, like Hollywood, Charlie chaplain on the stage of everything I do. And then really. The me that I'm focused on every day is like, I put a lot of work in that nobody sees anymore.And it's really simple for me, like how effective it's been to like, write my thoughts on a sticky note once a day, or read 10 pages of a book or spend 10 minutes in silence, but there's time staff that like, it feels impossible to get there. Like, it feels like the pressure, the weight of the world. Where's the next paycheck coming from? Where's the next sale coming from? How am I going to pay that employee to where like, It almost consumes my body and I'm like, what do I do? Like, you know what I mean? Like every part of me wants to run in freeze at the same time, if you know that feeling. .How do you, how do you get back into that? How do you flow through that? Like what are some of the things that you recommend or, or what you do?  Stefano: So for me, I'm quite a vocal person in terms of expression. Right. And so I, I generally don't, I generally don't keep it inside. And so if there is the times where I'm being reactive often for me, all I need is a very short, emotional outburst of something.And then calibrate it, reflect on, uh, uh, recognize that that's not really the path I want to take. And then move into behaving in different. And honestly, when I said, well, what can we do different next time? And so when I meet that part of me that is quote, unquote ugly or not attractive when I'll meet that part of myself with compassion and deepest sense of empathy.And non-judgment. Unable to move through it in a quicker way, but knowing in a quicker way, in a way that doesn't have me repeating the same old patterns, again, something that's also very useful that most people don't take advantage of is having a partner in their lawful, someone intimate that they share with, because that can be a miracle.That can be a perspective. The thing is our ego gets in the way and we become very quickly offended or we become personally a little boy, a little girl comes out at wounded aspects of self come out. That exiled part of us, that the protector within us, one of our protectors is trying to literally just protect and we become very defensive hopper, defensive,  almost always.So for example, you know, W w we, you know, everyone, to me, everyone's an influencer, everyone's a thought leader that doesn't, you know, every single one was with you have a social media platform or a website or not. You're a thought leader, and you're an influencer you're influencing either your own path at the very least, or you're influencing your environment, whether that's their animals, trees, plants, people, whatever, whether you're the president of a large company or whether you.Have a small family and you live in a country town with a population of 500 people you're influencing what's around you. Right? And so often we come into relationship and intimate relationships to help us heal those parts of us that we haven't really healed. Growing up and that have been quote unquote, emotionally injured.And so with that said, the example I was going to give is, do something on social media and we get a negative comment or a comment it's not even negative. Comment that someone disagrees with us. And in the past for me, I would take it personally. I would get upset. They're attacking me that aren't knowing me. They wouldn't talk like that. If they were in front of me, like I get into this. Yeah. Fucking keyboard warrior. I'd love to see if they were in front of me, what they'd say. Whatever I'm going into my stories. And the reality is I'm just insecure and I don't back myself. I'm not trusting myself.I'm not, I'm not in at a, at a stage of deepened. Self-worth where I can say, Hey, I respect your opinion. You know, a good friend of mine once said to me, You may notice, God, I know you may not have may not. Well, you may not recognize him these days. I don't know. You may, you may or may not use it to me, Steph, what a fucking blessing it is that someone actually comments on what, you know, what, maybe you heard it, but why didn't you just say it instead of insane? Cause you just say it's so much better.  George: Yeah, that was, that was me. I did, I did. I said what a, what? A blessing that somebody trusts you enough would their deepest fears and insecurities to project them in front of you to help them break through them. And it, uh, it's such a, I, you know, I'll be the first owner cause you and I talk about this stuff a lot.And I think it's so powerful. Um, and I think it's so easy to hide in entrepreneurship. It's so easy to hide in business. It's so easy to, to advocate that. Yeah. And there should be, Oh, Oh, Oh, of course. Everything's working. Right. Everything's working. Hence why. You know, it's never enough, right? There's always another finish line.And I think it's so, so imperative, like recently what I've noticed, cause this is the, you know, the full disclosure. So cause nobody would pull this out of me, but Stef cause nobody knows me like this. Now the game is like, Hey, I know I'm about to project on you and I'm choosing to do it anyways. Cause I'm that insecure and triggering this moment.And I don't, I don't put it out there. Right. But I, I noticed that that levels of depth really. Challenge the levels of depth that I have in that self security, right. In that self love in that cell phone or ship, like I was talking to staff before this podcast, like when I go to the gym in the morning, like I've been getting up early, cause it's important to me to be there when my son wakes up.And if my son wakes up at five 45 and I have to get two workouts in every day, well guess what? Three 30 is the only option. That's what works for me. And, well, it doesn't feel like it fucking works, but it works. But I normally wake up at about seven 30 and like, Oh, I already worked out today. Wow. Um, but that, that time that I get in the gym, like I'm modulating a thousand emotions in an hour and a half, and I can tell.Like how I slept, how my day was before based on how solid I feel. And there's times like I'm talking to weights, nobody's at the gym at this time. It's just me. It's a private gym. And I'm like having conversations with myself through the weights of like, I can't believe you feel this way. Like, what is this?Why do you feel this way? I can't even sit here alone. Like, it's, it's so imperative and so important. And I love that you lobbied that back me. I just think it's a reminder. Yeah. You know, for everybody and. You know, I would normally ask you the question. Like, if you could look at social media, like, what would you change about it?Right. I think for me, it's looking at it for what it is, and it's a connection tool to other human beings, right? It's a place for people that, you know, we know from a marketing perspective, why they share on social, right. But we forget when it's opposing to us or it's challenging us, or we're holding a fragile belief that it challenges to its core, that that's our mother, our sister, our brother, our husband, or father on the other side, that's also just as afraid as we are.Yeah, just as afraid as we are. So like, what are your thoughts it's on, on that? Like if you looked at social media, if you could change, like how people see it or this tool we have in the world, given the state of the world, but even the state of just our industry and marketing and digital marketing, like what, what would you change about it?Like what would you want people to see about it? Well, I suppose what I would change at the moment is the censorship that is apparently occurring. I say apparently because I don't have complete quote unquote proof of that, but it seems that there seems to be censorship occurring from the governing institutions that.That owned these social media companies. Yep. That'd be the first thing I would change is I think in that censorship and I get it like the reason or excuse for it, whichever way you want to look at it is that it's, it's misinformation. That's being put out there. So we're removing it. But that doesn't make sense to me when we're talking about human evolution and expansion synonymous with expansion is freedom.And that there is something that's really deeply embedded in freedom of expression, freedom of communication, freedom of being seen, where I just don't think that those platforms have the right to do that. So I would definitely shift that if we could, if that would be possible. And honestly, men. What do you think?What shifts much of anything else I'll tell you? Why? Whilst I see a lot of information lost in translation through the written word. And again, there are many reasons for this. When we look at the development of globalization technology and the way we process and absorb information, we have a very short attention span, like.These things here, these phones, I mean, we're scrolling where we're not able to be fixated generally on one thing for period of Tom Hensville. Our reading is actually a really important practice to have in your day because it allows you to walk out a lot of infants and input and century because it's just coming into your environment.You're sitting in stillness and silence, hearing your own breath is very important. And so that there it's. That's an issue. So take, take, take aside that, take aside out inability to, you know, I might put a post up and in that post, I do my absolute best to convey a message. But if someone is really, really triggered on the other side, And they already have a predisposition towards a particular belief system.The way that message may be interpreted, it's not exactly how was intended now. That's going to happen in any form of communication, but it's accelerated through social media because we're piecemealing information together. Like I have a certain belief and I'm happy to share that if you wish, but other, certain belief or understanding around what's happening in the world today.Now, and I'll actually share it very briefly. How I feel we as a global society reacting to this pandemic of, of this particular virus, I don't think it's healthy. I don't think we've, we've taken the quote unquote right path with it. I'll leave it at that for now. And I can go real deep. We'll do it. We'll do a full other episode on that one.And I'd love to yeah. Now, however, when I see someone that posts a statistic or PO again, I'm not, I understand posting singular. You asked me about social media. What I'll tell you that people post that we piecemeal information together. I do it. You do it. We all do it to some extent. It's part of the culture of social media.And so you put a single study out there, first of all let's study needs to be longer and it needs to be cross-cultural. There needs to be enough of a sample size. It needs to be replicable people. So many people don't understand science, and it's not our fault per se, it's that it's not taught adequately in school.It's another atria education system. And so how we. Perceive connect to information express, et cetera. So what I was getting at was if I see a piece of information that shows us a statistic that says we've absolutely done the right, um, you know, locking everything down. I made it with curiosity, George used to, and sometimes even now, if I have to be real honest, I'd say, ah, well, this spot, but the vast majority of the time, I'm curious because I want to understand what is this person seeing that perhaps I'm not, or could be seen deeper, but we just don't do that, man.We're so fucking reactive because we have a disposition and our identity and everything that we're associated with is attached to that disposition that we can't shift it. Totally. And that's one of the issues with social media, right?  George: Well, I think too, and this might be a very unpopular belief, but I agree, except I agree with like the lack of censorship, everything should be free. Except we were complicit in allowing it. We didn't, we didn't stand for, we loved it. We loved, and you might not have loved it with words of like, yeah. Sensor may ride, but like, you sure show it with the algorithm, like, Oh, let's post on the cars. Let's click on the bikini photos. Let's look at the social media life.Let's not engage with the real let's pretend it doesn't exist. Let's live vicariously through it. And, you know, we're living in an ecosystem that we've created. Right? And like, here's the thing algorithms now are so smart and AI is so smart. Most humans don't train them. Like it is literally delivering to us.What we told it, we wanted now of course, there's human interaction. And I think there's, you know, things suppressed that I agree with you across the board, but there's also this thing that everybody misses that from day one, we gave up our right to privacy and we didn't join a platform. Creative. We said, Hey, we're giving you our data.Give us whatever you want. It's you a world we're living in it. We've been using these platforms for free. For free for years. And we're like, Oh yeah, make it better. Like, give me more info. Like let me connect with more people. And I don't want to pay you a dollar. And then I'm gonna get really pissed that you, my data to fund all of this and do something with it.And so I think I both sides, I think, need to be looked at because just like anything. You know, we've said for years in business, you vote with your dollars and everyone's like, don't support them. Don't vote with your dollar as well in the game of social media, you vote with your attention.  Steafano: So it's an intention to economy. Bicycle is, is in a free, it's a free platform, you know, voting. We did. Y'all you voting with your attention? He's an interesting thing. What if we, okay. And again, this would be tough. What if we will just stop using social media for one month? Every single user that was on social media, across the main platforms, Instagram, Facebook, YouTube, tic talk.Now Twitter. What else? LinkedIn. Maybe what it was. We stopped using. So it's become a crux though, right? So I know it would be very difficult to do, but what if the thought experiment we stopped using every single person stopped using it for a month? We could rally to stop using it for a month. What would happen total? Go to experiment question. Yeah, totally.  George: Somehow, somehow before algorithms existed, Martin Luther King had 276,000 people show up. Out a public address, right? Somehow the Dalai Lama and quite a few others had literally a million people travel across countries by foot to get there, by the way, word of mouth marketing is the most powerful marketing that exists on the planet. And it's been proven for, you know, millennia. But yeah, I think when we look at it, one of the lessons I'm learning and I think this is critical for everybody. And you said like, I'm still learning how to check my barometer to be inquisitive versus reactive. Right? So there are certain pieces of information.There's things that come across my desk where my zone of acceptance to my belief system is enough that it fits in without making me uncomfortable. Right. So if I'm at the zero, I have out until about the 20 yard line. Right. And I'm like, if it falls somewhere within there, it's in my zone of acceptance and I'm like, Oh yeah, I can play with that.But the moment you're at the 25 and out it falls into my zone rejection and I I'm working on when it falls into my zone of rejection, not allowing it to run me, knock me off course, being there. And, it's a practice and I think it's a practice everywhere and you nailed it, like one of the things and like you want to tie this to business and marketing.Yeah. I actually wrote an email about this the other day. We have problems that come up. Not because there's a problem, but because we suck at asking questions. Well, you get problems when you don't ask the right questions, you get problems. When you don't give yourself the space to find the clarity and allow wisdom, intuition, and things to flow to process.And so I think, you know, systematically across the board, there's a lot that we get to do. And the inverse of this, though. Is that once you understand, like, in my opinion, and this is me speaking, once you understand that this is what's happening, that we're on platforms that are going to be censored, that we're in an economy and a society that votes with their attention.And it's kind of a crux that also gives you the field. To play on, and then you choose what ethics and morals you bring to that field to either contribute to the problem or to create a solution and something different.  Stefano: Another way of being, yeah, I completely resonate with that. And I think what you're saying effectively is awareness is the first stage and the first step towards transformation, something we talk about every day.And I really liked what you said about. The zero to 20 yard Mark is, you know, within your field of acceptance and anything above that, it's immediately reacting. And so my practice is, uh, you know, how do I maybe extend the 20 or 25? And here's what outside of that I think. And this is where I think people get confused.Cause some people, particularly people that are really stuck in their belief systems say, well, I don't want to. Go beyond my 20 odd month. You know what, maybe you don't actually have to, maybe you can get really clear that you'll zero to 20, right. And we just call it then anything outside of that for you, it doesn't align with who you are.It's not so much making that 20 yards, 30 yards or 50 yards or a hundred yards and compromising yourself and appeasing others. It's just, how are you choosing to be with what's outside of your scope of belief? Because the fucking problem that we have it's. People that, so whenever information is presented to us that doesn't resonate with us, instead of again, either I being curious or standing in our parents say, you know what, bro, that doesn't resonate with me, but here's what I'm going to do. Here's how I'm going to receive it. I'm not going to receive a violently. I'm not going to receive it by abusing you. I'm not going to, I'm not going to get my little wounded boy to come out and get all scared.And then I'm going to attack you and be defensive. I'm going to hide. I'm going to receive that in a healthy way. We're going to have a mature conversation about it. I'm going to present to you, my disposition. I'm going to present you, my vantage points, my perspectives, and maybe we're going to learn something from each other.But instead of doing that, instead of saying, and then having that conversation and it could go for a minute, an hour, a year, whatever, and then say, Oh, wow. Yeah. I'm actually, now that you presented that and I've delved into it a little deeper, I'm going to look into that now. Let's just extend that for a moment to what's happening collectively.Let's just for a moment. Imagine that the pals of be governmental institutions and large corporations and industries that basically lead and govern the way we do life in the world in many different ways. Big tech, big pharma, agribusiness, petrochemical, industry, government, so forth. Let's assume they just said, you know what?We probably do things a little ineffectively and literally, and efficiently we own it. We'll take it. And, uh, let's maybe do things a little differently. Chances of that happening are about zero to fuck-all. Right? Because, because we're so addicted to our way of being, having to be right, because we're so wrapped up in it.And not only are we wrapped up in it, bro. Well, there's so much riding on it. It's, it's, uh, we've created a rod for our own backs in our society, you know, and without getting on a massive tangent, but just while you're flipping through a book there, um, you know, people talk about renewable energy technology and non-renewal energy and so forth.And he was saying, well, we need more wind farms. We need solar and we need this and fantastic. I agree. We need more nonrenewable energy solutions. Or I agree with that. And we can't just go from zero to a hundred. It's the same conversation with defunding the police. Again, another conversation, but we can't just go from there.All of a sudden being in a society, that's basically, it claims to be capitalist, nothing wrong with capitalism, but really essentially is almost a socialist. Communist integrated version of something, right. And then being a nanny state slash police state going to let's just defund the police or, or going from non renewable energy use to renewable energy use.Firstly, you're going to require non renewable energy. These are two to instill the renewable energy tech. There's just so much that we don't think about. Because we reactive. Well, why don't we just step back? I was that rule 80% prep, 20% execution. You use a lot of that in there in the middle can measure five times caught once, right?George: The there's so many decisions perpetuated like metaphors and the military. They're like, I'm ready, fire aim. And I was like, no, no. The Marine Corps is one shot, one kill one, right. Like intention, right? Like success comes at the, at the intersection of intentionality and discipline.Right. Or clarity, intentionality and discipline. And so, you know, like for everybody listening to this, like, This, this conversation like the, the wickets and the, the pillars of this conversation are everywhere in our lives. They're everywhere. They're in our interpersonal relationship. They're in our close relationships or in our business.They literally show themselves in our business, in our marketing, in our media, in our, in our stuff. And I would say that like, you know, one of the best lessons I've ever learned about even one that. That you've helped me immensely with, you know, Scott Carney, the wedge has new book on it's awesome. But like how I do it hold therapy.And you said it earlier and I want to bring it back. You said, when you're falling into your practice, it's about training your mind. And like the analogies that I come up with, it's like, you know, there's such a thing as like muscle maturity. Like if you train every day, your muscles, 20 years later, they respond to very, very differently.But you also. Can't go to the gym after not going to the gym for 12, 12 years or 12 months or even two months, and be like, I'm going to pick up the heaviest weight and not tear a bicep or get rhabdo or something along those lines. And like, I think one of the biggest takeaways that like I always learned from you is that your meticulous.You're meticulous in your practice and not what your practice looks like, the commitment to your practice, the commitment to the small things. And so, you know, you taught me this, so you're like the brain fucking guy. You're the smart one, right? I'm the bull in the China shop. You're the smart pretty one.And we somehow mis matched together. When you start talking about brain chemistry and consciousness and relational alchemy and all this. Um, you know, like I get just as googly out as everybody else does. Right. So, but, but I think in everything that you shared, like my, yeah, it feels like Whoa stuff with, what do I do?What the fuck do I do? Like, okay. I'm aware of staff. I'm aware now. Great. Like, I don't know what's going, Oh, I know you do. I'm getting like, he's like Lucky's clearing your throat. You can take a sip of water. Lot of guns. Huh? People wouldn't like the answer. Oh, I will though. What? They're they're my people.So they probably will, but yeah, but I would go like, go, just go.  Stefano: And it's simple and it's sit with it being a, what does that mean? Literally, literally sit with it. Sit in the fucking middle of your room, your bedroom, your study, lounge room, your wherever you're living. Just sit. And just be in that feeling, don't know numb don't watch TV, don't scroll on your phone.Don't drink booze. Don't work hard to make another hundred thousand dollars that week. Just sit with it. That's it. Just sit with it. And the rest will reveal itself when people say, but I've been sitting with it for a month or three months or six months or 12 months, or. Well, are you sitting with it with non-judgment or you sitting with you sitting with it with simple observation, or are you saying this is good and that's bad because if you're saying this is good and that's bad, and you're segregating what you're experiencing and you're compartmentalizing, which the brain does very well.But if you apply that to here, the monkey mind takes over. And th the, the, the. Juxtaposition paradox oxymoron is that you think you're sitting with it. You think you're processing it, but you're not because there's an undertone of judgment and this is an easy to do. Here's the answer, sit with it. Right.And I've elaborated on it, but it's not pretty. It's not nice. It's not attractive. It's not plated in gold. It's just, you gotta see, you gotta get messy with it and you've gotta allow the messy to come through. You got to allow the joy to come through the revealing, the revelation, the understanding, the awareness, the sadness.Despair. I can get a lot. You've got to welcome it all. And just sit with yeah, one. Just so you guys wonder, like staff has had me say I've actually we do it both. I've had steps that were stuffed too. Um, But like his favorite thing is like, he's a go beat the shit out of a pillow. Like, go get it out, get it out, get it out.And you can only get it out when you felt it. Like, and, and I think about this, like, I think about now, like I look at and like full disclosure, like I'm in one of the toughest situations I've ever been in, in business financially everywhere in my life. And I am the happiest I've ever fucking been like ever, like ever, like, I've just like, let's go.Right. But you went back three years before we knew each other and it was like, Oh, that didn't work panic attack. Don't feel it, go do something else. Don't feel it, go do something else. Call somebody, pretend it didn't happen. Someone at my favorite one. Hey man, how are you? Things are amazing. Yep. Right.Let's go for those of, you're not watching the video. I did like the pop line arm. Right. And so. Um, I think the two things that I, we talk about a lot, but for everybody listening this, like the steps to this are easy. You can't have clarity on something, you can't process something and you can't get through something unless you fully experience it.And like you look at it like it's, um, I actually did a podcast of the day with a Tibet and monk and, uh, it was amazing. And he was on retreat for eight and a half years, like out of the world. And, uh, you know, it basically the same thing. He's like all this bullshit about meditation. Like none of them can teach it.Cause I took a course. He's like, do me a favor. Just try to sit down. And concentrate and see if you can count to 10. Without getting distracted and he's like, watch, you'll get to three. And he's like, your practice is to count to 10. And he's like, and then 15. And he's like, it'll take you a year to get to a hundred.And he's like, and then you can start growing and going. But really what it is, it's that. Presence. It's that sitting with it. It's that absence of distraction. And one thing that you always say, and I'm going to have you elaborate on this, cause this, this is something you've he said to me that I've ripped a hundred times and I give you credit every time, but I've, I've made it pretty, but you just that accent of yours.Right? So the one thing that I always catch you saying, we say these two are men that we help. Every time we talk. Right now there's a whole lot of like, what do I do to help my team? What do I do to help my family? What do I do to help the world? What do I do to help those? And you always say, if you want to deepen your service, you have to deepen your practice.What is that? Does that mean? Can you unpack that for everybody? Like what that looks like and any thoughts on that? Most of the time people want to help others because it's a wound for them. They gain their value outside of themselves. So when they are of service to others, so there's a shadow aspect of this.And most, most of us are in the shadow aspect of it. So serving others or creating something in the world or status or titles or material wealth or whatever it may be, or accumulation of something or being seen in a particular way. Is less for other people and more for our own fragility of ego or the wounded parts of ourselves.And so what it looks like is the people pleasing or appeasing or, um, trying to be seen in a particular way or codependency in other words. Yeah. My self worth is predicated on how you treat me or how you see me or what you say to me or what you give me what you do for me. Yeah. If I do really nice things for you, if I serve the world, why you see me in a particular way, you give me accolades, you shower me with attention, et cetera, et cetera.So you want to deepen your service team in your practice. And what that really means is deepening commitment to yourself, to your own resolve, to healing, those parts of you that are wounded, that maybe you haven't neglected that maybe that attention that you wanted from your dad when you were younger.Um, and you didn't get that and that still playing at you and in your relationships, in your, I don't lie if in terms of you being hyper competitive or you striving and can you keep up making that goal on more and more and more and further away from you because enough is enough ever enough or you've experienced physical abuse as a kid, from someone that you really cared about and that you trusted and you can't trust at the moment.So you paint this. You place, you wear this mask and you paint this facade of your life, where you are at, and it's all about what you're doing for the world, but really you're trying to give yourself something, but you never really giving it to yourself because it's always done through the expression of the means of something else.And that just wears us down, man. It's fucking tiring. It's draining. We build and cultivate resentment for ourselves and for others, we isolate ourselves. We, we, we go back into those stories of I'm meant to be alone. I can't trust anyone. I can never get close. Intimacy, love, and vulnerability is risky. Well guess what?Yes, it fucking is risky. Yes, these relationships are risky facing our stuff. It comes with risk being real with who we are and not pretending it comes with risk. It comes with a risk of rejection and abandonment and humiliation. You know, we talk a lot about. The Maslow's hierarchy of needs. And we focus a lot on the physical, which is we absolutely need that.We need the, the, the shelter, the food, the water, the oxygen we need, but, you know, we need the clothing, but we forget that the human touch to being seen, being heard, being understood, accepted, respected, appreciated, and that being reciprocal. And the only way that can truly authentically be reciprocated is when we're working on our own stuff and we've cleared our past.So that. Present version of ourselves is not a repeat as Joe Dispenza would say, we're just living our past lives in the present moment, but paraphrase that, but we're actually, well, you know, neurologically behaviorally, emotionally, but we're actually choosing for the first time ever. To be real and be ourselves because practice with choosing to be real and choosing to not live in fear and pain.Cause that's what we're essentially, we're doing the, the aspects of the protector within us, a coming out it's time to change the yeah, because what happens is how we behave as adults. Is what we expect is based on what we experienced as children and as children, most of us have experienced some pretty gnarly stuff, you know, in terms of disconnection, abuse, neglect, um, Trauma of some sort in different ways.And we would for the psyche to protect itself and for the psyche to protect the physical body, we would come up with very creative way strategies, protective strategies to ensure our safety emotionally, psychologically, and physically, sometimes it was going numb if we were being physically abused so that our nervous system would not feel the intense pain of being hit.Or sexually abused. Sometimes if it was, if we were told we weren't good enough, we were bullied. Um, we would go to TV or eating to feel better about ourselves. We would want to replace those, those stress hormones of cortisol and adrenaline with dopamine and serotonin and oxytocin and so forth. And if we didn't have the people in our lives to get that from, we would go to other means.So those protective strategies, we carry them on as adults. But the thing is we're lost safer as adults. We just don't think we are. We don't know that we are. And so we keep bringing out these old protective strategies that give us a particular experience. It's very, that resembles that one of childhood, but what it does is it oscillates us and distances us because it actually pushes people away to keep us safe.And so we have to change the God. So that soldier that's our protective soldier. We have to say, Hey, you've been around for 20, 30 years. You need to sit down and have a break. I'm going to bring a new protective soldier in and he's your predecessor. And he's just going to do a little different job. But the only way we can do that is when we start really processing and expressing and moving through that pain that we've experienced.However you do that, whether you join a men's group, whether you are with a soccer, whether you use your own practice, when he disappeared, I work with a monk and you, you know, whatever it is, however you do that. And in all the different ways, we have to clear out the clutter so that we can actually just be free to live.Cause right now we're not free to live. If we're coming from the past, we're dictated to. Deep neurological grooves that have been laid down from when we were young, the hydro patterns, emotional patterns in relationship dynamics that were just, there are just on repeat. Yep. We're gonna change the type men.I got them. I got super emotional. When you said change the guard like that hit me for whatever reason, right? Like in the process of it. And I think too, you said like we're not free to live because of. Acts, but also thinking about what we started this conversation with and looking at social media and looking at our consumption, right?Like I think one of the biggest takeaways here is like, when a gap between you and external stimulus, like wedging it hard and power pause, always like, always like it's okay. Like, and you, some people look at me and like, I used to be the hustler. Like I was, I was 20 hours a day, 22 hours a day. Like, and I could outwork anybody, but.I was basically disconnecting myself to death. That's what it was. And you pick which way you interpret that either I was going to stay that disconnected till I died, or I was going to die because I was that disconnected. There was nothing except work, nothing like my value, my worth, my, my energy, my purpose.And like, it's taken a long time that own ingrained, you know, military stuff on top of childhood stuff. But. You know, for everybody listening to this, like when you, when you think about this, like, I get asked all the time stuff, like, what are the secrets to being happy? What are the secrets to building a bigger business?What are the secrets to having good culture in your team? What are the secrets to having your customers are songs and shit. And I'm like, you, you are the fucking secret. You like, there is no other you and, and leadership. Like, we talk a lot about leadership. We talk a lot, like everybody listening to this as a leader, like you're an influencer, you're a leader.You do it. Yep. Leadership is not words like it has nothing to do. Only 8% of communication is verbal. The rest of it is nonverbal. And most of the time when you're leading effectively, people don't even hear a fucking word that's coming out of your mouth. You could be talking jibberish and they're going toI love you. I'll do whatever I'll ever you say. Right. And it's yeah. It's that? And like something that you embody so well, but I want to like, Hit this in it's like when you think about it, one of my former mastermind members who I love to death Kayvon, like one of the best sales guys in the world, he said, sales is just a transference of energy, right?So is marketing. So is business. So is relationships. It's, it's literally being as grounded in yourself as you can be, which I'm going to ask you a question about that. And then that is the, the transference that attracts and leads and brings people in. And for me, Stephan, I think this is going to be important to hit.Um, I always thought that that meant it had to look a certain way. Right? Like I couldn't share if it wasn't an order or if it didn't look this way, or I couldn't write that email unless I had it all done or I couldn't tell people I had a business or I couldn't, you know, that toxic thinking and that for me, Was probably, and I think for a lot of entrepreneurs, cause we, we do this because there's parts of us that are attracted to ambiguity and uncertainty.That's the only reason that you would be intelligent enough to become an entrepreneur. But we live, we jump into ambiguity and then there's this part where I feel like there's this gray area of like, yes, I made this commitment, but then to fully embody it, it's like it had to look a certain way. And so, I don't know if that's just a, what are your thoughts on that?Like, I don't even know how to frame that as a question. I don't even know what am I thoughts on the whole like, like, yeah. So, okay. I can unpack it now. So when I think about like, what I struggled with so much was okay, I got it. I'm aware. Right? I got it. I'm going to lead. Right. But I can't lead until. It looks a certain way until I've achieved this until I have that number in the bank account until I have that many followers who am I to give a keynote until that many people who am I to launch a podcast?No one wants to hear that, you know, we call it shadows. And for anybody unfamiliar with shadows, we can unpack that somewhere else. But look up Carl Young shadow work, you know, loving those parts yourself. But yeah, for me staff, it was, um, Even when I met you. Like, even when I met you, which by the way it goes, when we met, it was hilarious.Cause we both knew of each other. We ended up having lunch, doing an exercise together, crying together, talking about our dads together. And then we're like, that's you? And I'm like, that's you? Wow. That's awesome. It was, it was, it was serendipitous. But even then I remember telling you. I even remember telling you, like, verbatim, I wouldn't tell you now and be like, yeah, fuck her.I've move in friends for 40 years. Yeah. Um, but I remember telling him like, yeah, man, I'd love to, but like, do I belong here? Can I do this with you? Like, can I run a men's group with you? Can I facilitate with you? Like it even came up after I'd done this work. And I think it's such a prevalent thing that.Cause it's freezing. So I would compress the syndrome basically. Yeah, yeah, yeah. Oh yeah. Oh, well there's your fucking intelligence. Yeah. So no, no, it's essentially, you know, how do we move through imposter syndrome? There's a few different ways where we just do it. Go Knocky, just do it. Knock however you want to pronounce it.But, um, don't know how proud they are coming from Oregon Portland at the moment. But even like, I hear it's kind of slick, but, um, Just do it. So imposter syndrome again is so we judge imposter syndrome, but it's a protective strategy. It's something that it's a technique that we use to keep us playing safe because extending ourselves or showing upon ourselves that may be susceptible to more judgment or critique or possibility of rejection or humiliation or abandonment.That's, that's heavy. That can be heavy. And so. The mind starts chattering. Well, maybe you deserve to do this. Should you really be here? Have you done enough? Just research a little more SIFA, just keep learning, keep growing, keep understanding your ideas. Don't you express them just yet. And that's a very convincing conversation and argument within oneself.So part of it is just doing it and having that, making that first step is really tough. So what can help is being surrounded by people that see you? That support you that are nonjudgmental, whether it's a group in alignment, like a support group in an alignment with your ideals and philosophies. Um, and obviously there's dangers with that as well.Of course, cause you can get stuck in a vortex or of not of being niched in, in what we think and not being exposed to new nuances of being. You know, working with a, uh, again, a coach or psychologist, a therapist, someone that can give you a new perspective, whatever it may be talking to your friends, people that you trust, respect, and Revere that I'm going to judge you harshly for your quote unquote crazy idea that you may have.Right. Right. And that's one of the ways that we can step out of that imposter syndrome. Showing people, the work that you want to do in the world with the ideas that you have that are going to go, wow. And if they are going to, you know, critique it or say, Hey, could you do this better? They're going to do it in a compassionate way.They're going to do it in a way that's actually going to pull you forward. It's constructive. It's not, you're a worthless piece of shit, which reinforces an idea of I'm worthless. I won't even try this. Yeah. I would think there are so many. Fucking grand ideas out there and solutions. Not that we would necessarily implement them because society is so scared of change.But so many of mine, in fact, I'm not even going to say what I'm going to say, because there are already so many amazing solutions out there to collective problems that we have that aren't being utilized for that reason. But I will say I'm lying again. Um, there are so many, there are so many know ideas out there that probably aren't even proposed.Because people are so afraid of being ridiculed because I have that, um, imposter syndrome, they have that lack of belief in themselves. So getting to the core of where that belief comes from and working with that in a psychodynamic emotional place can really help individuals move beyond that. You know what?I'm not going to take action. Cause I'm too scared to. Yeah, I'm scared, but I'm still going to take action. And I'm deserving of this and find examples like finding, you know, we're very good. So, so I just say, well, we really, really great at finding evidence as to why we can't do something to keep us in that safe zone.But how about actively, intentionally looking for evidence as to why your idea or your new way of being, or your thought or whatever it is absolutely needed in the world? Yeah. Yeah. There's always. Both sides of that Evans, just like the state of the world. You can go find a supporting argument for whatever your belief and whatever side you're on.We have the same thing. It's just gotta be checked in and plugged in. Yeah, you you're sitting here lying and I'm over here. Blabbing trying to figure out like, Hey, can you talk about imposter syndrome? It's going to take me two minutes of stuttering to get there, but I'll get there and we'll be there. Oh, man, we're going to have to, and I'm just telling everybody right now, I'm going to schedule like a three hour block with staff when he doesn't have hard stops.And we're going to go in, it's going to be the, I'm going to give a disclaimer at the beginning of the episode because Steph and I have a really deep relationship and what's going to get uncovered in the next one is probably going to be a little. Yeah. If you have me again, legitimately put a three hour block.No, I mean, I'm game. I'm like Joe, Joe, Rogan's going to get tired listening to our podcast. Um, but before, and I have, I have some, one more question for you, but before we do, and I forgot to do this in the beginning, guys, like full disclosure Stephanos is literally like my best friend and it's soul brothers.I was like, Let's talk. Oh, and normally in the beginning, I tell everybody where to find you, but now you want to find him even more. Um, but we made it really easy because good luck spelling Stefano Stephanos right. It took me a year to be able to even put his name in my contacts the right way. Um, so it's really easy for all of you that want to find out more.And staff is a master. He has so much free content and valuable resources for you on his website. And it's www dot grow with staff. S T E f.com. I actually helped put together a breathwork course, if you ever wanted to, like you guys hear me talk about breath all the time, which by the way, if you haven't read breath by James nester, it's such a good read.It's brand new. It's like mind blowing. I haven't read that. You add it right away to your compressed schedule, make some time. Um, and so for those of you wondering, find them it's www.growwithstaff.com and then he is on social he's on my social. You'll see me tag them occasionally it's Stefano Stephanos, but.Um, I want to respect your time, cause I know we have a hard stop, but there's one thing and I wanted to ask you to close with. And so, you know, one of the things here is I think it's really easy right now, and it doesn't matter when you listen to this podcast that there's uncertainty in the world all the time.Right. And I think that uncertainty personally from the growth I've had is coming from how we choose to. How we choose to see it. Right. Cause my wife is like, why are you so stressed? It's just opportunity. I'm like, yep. I'm getting there. I love it. Thanks. Thanks for making me feel insecure, wounded and loved at the same time.Like I just, Oh yeah. But I think it's super, super common right now. And so I just would love like your parting wisdom on like we talked about, you know, self-awareness we talked about. Getting committed to the small things every single day that create momentum and give us kind of like a, a barometer in the water.We talked about deepening our practice to deepen our service. We talked about having a hundred percent ownership of everything that we do. Like we wrote four books in this podcast, right? Jesse. Yeah, Jesse, it's coming actually talk to Jesse about you this morning. Um, and so, um, now that we have that, but like what would be your parting wisdom tying that all together?What are some things that people can do right now? Like, as they listen to this, this is the end of the episode. Like put it into practice, practice this, make a commitment to this and really get these things in momentum in their life. No matter where they are. Yeah, look definitely. I'm a big advocate of physical movement, exercise, training, whatever that looks out for you.Boxing lifting weights, going for a walk on for a run, swimming, walking the dog, whatever it is for you, you know, like definitely. Move your body, not only for perspective, but for reprieve, but also for health and vitality. Um, yeah. And also physiologically, just circle. There's very healthy hormones through your body is going to give you more energy, more power, clarity perspective, all of that.And other thing I would say is, yeah, you hit the nail on the head, man. We live in very unsafe. Right. And you know what. We've lived in uncertain times before I just did a post earlier on what was happening in great Britain in world war two in 1939, children were wearing masks fucking gas masks. So we're, so we're basically everyone in Britain, it was wearing gas masks all the time, just in case, um, Germany would throw tear gas and bombs and like, you know, We we've lived through that.We're going to live through this and this isn't a dig on master or anything like that. It's just a cultural shift that we're experiencing temporarily. So my advice around that is, and in look, I'm really giving myself advice here is look at all the different perspectives. Don't overwhelm yourself because you can go really deep down the rabbit hole.And you've just got to know what to do. Pull yourself out, but just be willing and open to look at the different perspectives you can hold strong in yours. You can be diligent in your perspective. You can say, Hey, I'm really clear. This is my perspective. And these are my boundaries around that. Awesome.And if you want to strengthen your perspective, Get a new perspective because that will actually strengthen your perspective or it may dissolve it or parts of it. And if it does that, it's not a bad thing because it means you're evolving and shifting as well. And so don't get bullied down in everything's.Okay. And don't get bogged down in we're all going to die because there were both extremes one's dystopia, one's complete ignorance and somewhere in the middle there. And maybe not even in the middle, but on another fucking line, another barometer, another spectrum is some, a different level of truth that can expose your own shortcomings and the areas of life that you need to work on, where you can actually feel better.And this is how sum it up. Every state that we experienced is necessary, whether it's sadness, anger, joy, bliss, whatever you name it. We, we kind of one without the other they're opposing forces, we live in a world of polarity. Right. But we do have, this are blue and undesirable States. If we lined up a thousand people and we said, hands up, if you would prefer happiness over sadness, I'm pretty sure unless some of those people have a pathology, not 199 of them are going to put their hand up and say, yes, happiness.No, because sadness has no value though, because it's quote unquote bad because it's just not a desirable state. Allie Shu is in societies that we don't meet. The spectrum of, of experience. We don't embrace it. We don't meet it with openness. So what I would say is, can you experience what you're experiencing with observation and no judgment?That's about as simple as that. And it's actually really hard to do. Okay. What he, what he said. I love it. No, I absolutely love it. It's been an absolute gift. Um, having you for everybody listening, we're doing probably rounds two through 10, the gets isn't going away. I still want to launch a podcast with him, but one of the ways is I'm probably just going to keep him on as a recurring guest.And so you guys better get ready to get woke as

Nerdacious Behavior
38. Buddies and Blabbing

Nerdacious Behavior

Play Episode Listen Later Feb 21, 2020 59:26


On this week’s episode, Yvette talks about her friendship rule and Sean constantly sidetracks into politics. After Yvette rights the ship, our intrepid hosts talk about how the genders speak about sex to themselves. --- Send in a voice message: https://anchor.fm/NerdaciousBehavior/message

No Friends Podcast
No Friends Podcast Episode 3: Doolittle with lots of money.

No Friends Podcast

Play Episode Listen Later Jan 31, 2020 65:29


Episode 3! More movie Blabbing, discussing some live action Disney Remakes, Dolittle...some star wars....

Rika’s podcast
Me just blabbing on my lunch break.

Rika’s podcast

Play Episode Listen Later Jan 22, 2020 9:17


珍しくお昼間にティーチングのことについておしゃべりしてます。

Wrestle Radio
WWE Raw in Reverse...Matches then blabbing...

Wrestle Radio

Play Episode Listen Later Jan 7, 2020 67:00


I'll give credit where credit is due.At least there was some wrestling on WWE Raw plus Sara Logan decides to quit wrestling. I give my overall thoughts on the latest edition of WE

Dear Christians Podcast
7. Leaving the GOP for Jesus - Part 2

Dear Christians Podcast

Play Episode Listen Later Dec 14, 2019 39:07


What does it really mean to be "pro-life" in the biblical sense? Is the United States truly the hope of the world as described in Ronald Reagan's famous "city on a hill" speech? Is there a unique "favor" of God upon the United States and should Christians embrace an attitude of American exceptionalism because of this? We explore these and other questions that helped frame Bill Bernardoni's decision to leave the idol of the Republican party behind in part 2 of Leaving the GOP for Jesus. Bill Bernardoni is a 2011 graduate of Olivet Nazarene University and the co-founder of Bernardoni-Rochlen Media, a podcast and radio production company. You can check them out on there website, brmediaonline.com. He's also the host of Blabbing with Bill. You can check his occasional podcast out wherever you get your podcasts. He's a retired GOP political operative who worked on multiple congressional campaigns, a variety of different statewide Republican campaigns, and on one presidential campaign. --- Send in a voice message: https://anchor.fm/dear-christians/message Support this podcast: https://anchor.fm/dear-christians/support

Dear Christians Podcast
6. Leaving the GOP for Jesus - Part 1

Dear Christians Podcast

Play Episode Listen Later Dec 14, 2019 32:14


Is the "religious right" helping to fulfill the Great Commission by being involved in American politics? Is the cause of Christ really being championed when Christians align with political parties... or are Christians simply being manipulated to help the political elite stay in power? In part one we explore these questions and more and we hear one political insider's journey into politics and the moments that drove him to leaving the Republican party and a career in politics because it becamean idol in his life. Bill Bernardoni is a 2011 graduate of Olivet Nazarene University and the co-founder of Bernardoni-Rochlen Media, a podcast and radio production company. You can check them out on there website, brmediaonline.com. He's also the host of Blabbing with Bill. You can check his occasional podcast out wherever you get your podcasts. He's a retired GOP political operative who worked on multiple congressional campaigns, a variety of different statewide Republican campaigns, and on one presidential campaign. --- Send in a voice message: https://anchor.fm/dear-christians/message Support this podcast: https://anchor.fm/dear-christians/support

Danger Close USA | Resistance Talk Radio
Extended Thursday edition. More blabbing and ramblings. Enjoy America

Danger Close USA | Resistance Talk Radio

Play Episode Listen Later Oct 18, 2019 74:35


Just this crazy awesome guy. --- Send in a voice message: https://anchor.fm/Danger_Close_USA/message Support this podcast: https://anchor.fm/Danger_Close_USA/support

DREAM REAL
Another blabbing episode!! (I'm back)!!!

DREAM REAL

Play Episode Listen Later Sep 16, 2019 23:12


Just listen and shot out to my people that are still listening even though I been awol for awhile!! I'm back so tune in!!! --- Support this podcast: https://anchor.fm/maine-1/support

The Cutting Edge Japan Business Show By Dale Carnegie Training Tokyo, Japan

There is no doubt that having a solid personal philosophy for how we deal with others is a sound idea.  Few people however bother to develop a personal approach, so they are always floundering around trying to get on better with others.  We are some much more interdependent in business today than we have ever been in the past.  If you are in sales, then your people skills have to be simply excellent.  But are they in fact excellent or are you floundering? Welcome back to this weekly edition every Tuesday of "THE Cutting Edge Japan Business Show" I am your host Dr. Greg Story, President of Dale Carnegie Training Japan and best selling author of Japan Sales Mastery. We are bringing the show to you from our High Performance Center in Akasaka in Minato-ku, the business center of Tokyo. Why the Cutting Edge?  In this show, we are looking at the critical areas for success in business in Japan.  We want to help advance everyone's thinking so that we be at the forefront, the Cutting Edge, of how to flourish here in this market. Before we get into this week's topic, here is what caught my attention lately. Japan is the world's third largest economy but it has not been successful yet in the start-up scene.  There are many barriers here to do with entrepreneurship, especially because there are no second chances in Japan if you fail. Consequently, the startup scene here lags behind Beijing and Silicon Valley and the government is trying to do something about that.  They are trying to create more unicorn start-up successes, firms valued at more than $1 billion.  METI is going to launch the J-Startup initiative to strengthen support for startups with high potential .  They are looking for help with this outside of Japan. Visas for foreign startup entrepreneurs will go from the current six months, to one year, to encourage more foreign startups to locate in japan rather than other countries. Getting over the social stigma of failing is going to be the biggest barrier for Japanese local start-ups, so maybe some foreign pixy dust is required to encourage the startup scene to really break through that cultural wall and get things going.  going.This is episode number 31and we are talking about Principled Salespeople Soredewa ikimasho, so let's get going. In 1936 an unknown author, despite many frustrating years of writing and rejections, finally managed to get his manuscript taken up by a major publishing house.  That book became a classic in the pantheon of self-help books – “How to Win Friends and Influence People”.  Surprisingly, many people in sales have never read this work. Plato, Socrates, Marcus Aurelius etc., were all around substantially prior to 1936 and we still plumb their insights. Dale Carnegie has definitely joined that circle of established thinkers, offering wisdom and valuable ideas.  His aim was to help all of us be better with each other, particularly in a business context.  He did this by laying down some principles, which will make us more successful in dealing with others, especially those people not like us.   Salespeople should definitely be friendly.  Ancient Chinese wisdom noted, “ a man who cannot smile should not open a shop”.  Here are nine principles for helping us all to become friendlier with our clients.  We need to build rapport and have the client know, like and trust us. These principles are a great guiding light on how to become very skilled in dealing with all variety of people. These are not tricks.  These are fundamental mindset and behavior changes we need to make if we want to be successful with others.   Become genuinely interested in other people Our buyers are actually more interested in what we know about what they want, than in what we know about our product or service.  It is a common mistake though to be wrapped up in the features of our offering and lose focus on the person buying it and what they want.  At the extreme, transactional thinking means you don't care about the individual, you only care about their money from the sale.  That is the hyper short career in sales option.    For a long career, we better get busy really understanding our clients.  The key word in this principle is ”genuine”.  Having a correctkokorogamaeor true intention, means we will be honestly focused on understanding the client so that we can really serve them and build a partnership.  We must be fully focused on their success, because wrapped up inside that outcome is our own success.   Talk in terms of the other person's interests Salespeople have a nasty habit of selective listening and selective conversation around what they want to talk about.  Their kokorogamaeis centered around their interests and the buyer's interests are secondary.  Sales talk is a misnomer - there is no sales talk.  There are well designed questions and there are carefully crafted explanations around solution delivery, which are tightly tied to what the buyer is interested in.  Questions uncover interests and with laser beam focus, that is the only thing we talk about.    Sounds simple, but salespeople love to talk, they love the sound of their own voice and they become deaf to the client, often without even realising it.  Check yourself during your next client conversation – imagine we were to create a transcript of your words, would they be 100% addressed to the buyer's interests.  If not, then stop blathering and start talking in terms of their interests.  By the way, Japanese buyers are rarely uncomfortable with silence, so don't feel pressured to fill the conversation gaps with pap!   Be a good listener.  Encourage the other person to talk about themselves Good listening means listening for what is not being said, as well as what we are hearing.  It means not pretending to be listening, while we secretly think of our soon to be unveiled brilliant response.  It means not getting sidetracked by a single piece of key information, but taking in the whole of what is being conveyed.  It means listening with your eyes – reading the body language and checking it against the words being offered.    Japan is a country of few direct words.  Centuries of cheek by jowl living have smoothed the edges of human interaction. Because of this, Japanese people have become masters of subtlety and nuance.  When they switch into English they retain these characteristics and their more limited vocabulary also reduces the amount of talking they will originate from their side.  Salespeople have to be very alert to the smallest clues and must watch the body language like a hawk.   Talkative salespeople miss so much key client information and then scratch their heads as to why they can't be more successful in selling.  The client doesn't have the sales process handbook, where the questioning sequences are nicely aligned and arranged for maximum efficiency.  Instead the client conversation wanders all over the place, lurching from one topic to another, without any compunction.    I am just like that as a buyer.  I have so many interests and will happily digress on the digressions of the digressions! Well designed questions from the salesperson keeps the whole thing on track and allows the client to speak about themselves at length.  In those offerings from the buyer we learn so much about their values, interests, absolute must haves, their desirables, their primary interests and their dominant buying motives.   Japanese buyers usually need a high level of trust to be developed, before they may open up and talk about themselves.  It is exceedingly rare to wrap up an agreement in Japan with just one meeting. So salespeople, play the long game here and don't be in a rush.  We are limbering up for a marathon, not a sprint in Japan.   Arouse in the other person an eager want This is not huckster, fake, carnival barker manipulation.  This is becoming a great communicator, someone who can arouse passion and enthusiasm in others.  Sales is the transfer of enthusiasm, based on the salesperson's belief in the “righteousness” of doing good, through supplying offerings that really help the buyer and their business.    One of the biggest barriers to success in sales is client inertia.  They keep doing what they have always done, in the same way and get the same results.  Our job is to shake that equation up and help them to get a better result, through doing something new – buying our product or service.    We have to help them overcome their fears and persuade them to take action.  In Japan there is a penalty for action if something fails and less of a penalty associated with inaction, so the bias here is to do nothing. Having a need and taking immediate action are not connected in the client's mind, until we connect them.  We have to fully explain the opportunity cost of no decision, no action or no response to our proposal.    We achieve all of this by using well thought out questions, which lead the buyer to draw the same conclusion that we have come to – that our offering is what they need and that they need it right now.  This Socratic method of asking questions works because it helps to clarify the buyer's own thinking.  Most salespeople don't ask any enough questions, because they are too busy talking about the features of their widget.  We can arouse an eager want if we frame the questions well. Find out more when we come back from the break   Welcome back and we are looking at how to get on better with people Let the other person feel that the idea is his or hers As we know, telling is not selling.  Ramming our proposal down the client's throat is not selling.  Being bombastic and dogged is not selling.  Naturally, we will always have more information, data and knowledge about our solution than the client.  Blabbing on about the fine detail won't persuade the client to buy.    Often Japanese buyers expect a sales “lecture” on the proposal, so they can slip into the role of the critic.  Avoid that scenario at all costs.  All you will get out of that type of meeting is the thin, cheap green tea being served and little more.  Instead, go and find some buyers who will accept your questions.   We all own the world we help to create.  Our job is to help the client create a world we can share, that they feel deeply connected to and about which they feel some ownership.  If I tell you some worthy insight I still own it.  If I ask questions that spur your thinking and help you to gather some of those “light bulb” moments, then you own that insight.  We are always more likely to execute on our own ideas than other people's.    Sales is about assisting client's to see possibilities they haven't considered.  We have probably all had the experience of shopping for something and the store clerk's explanation alerted us to something we hadn't even considered, which immediately framed our subsequent approach to that purchase. This is the job of the salesperson – to help the client re-frame their worldview with rich and valuable insights that lead them to make the best buying decision – with us!   Try honestly to see things from the other person's point of view We have reached the age we are today, built on a firm foundation of mistakes, errors of judgment and ineptitude.  None of us were born perfect, we had to fail in order to learn what not to do, as well as what to do.  We were not brilliant from the start with new tasks.  We had to spend time to master the new and unfamiliar.  In the beginning, we were inept until we gained some solid skills.    In other words, we are all hauling around prejudices, biases, painful memories and firm views on the world, built on our foundation of hard won experiences.  Salespeople trying to inject their views into this construct, will feel like they are trying penetrate a block of marble. “Education” in the original Greek and Latin meant “to draw out”, not “inject in” information and ideas.  We should embrace the classics and like Michelangelo, draw the hidden David out of the marble.   In order to be successful in doing this our communication skills are required to have empathy, to really get deep with the client's worldview and experiences. We need to understand their concept's creation platforms, which reveal who they are today. Let's get to know them at a more substantial level so that we really get where they are coming from and more importantly, we need to understand their WHY.  Most Japanese buyers are not as open to being frank about what they want. To get there, we need to build trust through multiple meetings, big dabs of patience and a correct kokorogamaeor true intention.   This requires we stop concentrating on ourselves and what we want and focus on the buyer instead.  We need to suspend our own surety of our concept's creation platform and see things fresh, in an open, unbiased way. When we can get that clarity, the words coming out of our mouths will be perfectly aligned with what resonates most deeply with the client's needs and they will buy our offerings.   Get the other person saying, “yes, yes” immediately “Yes momentum” is an old idea in sales.  It works on the psychological principle that a series of positive responses will lead to an acceptance of our offer.  A simplistic understanding of this idea would see our hearty sales hero designing a long set of killer questions, to which the only logical answer to which must be expressed in the affirmative.    For example, asking a question such as, “if you were able to reduce costs, would this be of help to your business?”.  Everyone wants to save costs in business, so the only answer is yes.  The problem with this type of approach is it becomes manipulative, as the salesperson belts a whole series of these “can only be answered by yes” questions.    It reminds me on those nodding animals in the back of cars, that bob up and down with the ride. Expecting to fast track your way into a sale through this client head bobbing is a misunderstanding of the principle. The latter is saying let's get “yes, yes” responses immediately, but not exclusively.  In the Japanese language Haimeans “yes”, but this is the “yes” of I hear you, not the “yes” of I agree with you.  We need to understand this and ask the question in a way that differentiates between the two responses.   We do want to design questions that help the buyer clarify their thinking about our proposition.  We should start with one or two “yes” questions that narrow the focus down to a positive investigation of the value of our solution, when judged against all the alternatives.  It should not become a  “Yesfest” though.    After getting some positive responses we should begin asking the WHY behind the response.  This helps us to dig deeper into the drivers of an affirmative decision.  Clients, as mentioned, will wander all over the prairie once they get going, so we have to shepherd them back on topic.  If you are ever selling to me, keep this shepherding back to the topic need in mind!!!   A good way to do that is to ask a closed question to which they can easily answer yes.  Now we can keep the conversation moving in the right direction, without the whole process being manipulative.  “Yes momentum” – yes, but in moderation is the better approach.     Be sympathetic with the other person's ideas and desires Understanding the dominant buying motive of the buyer is the Holy Grail of sales.  Of course we need to know the primary buying motive – the WHAT, but to really serve the client we need to know the WHY.  In particular, how will this buying decision advance their career or their business?  Where can we fit in, to become a booster for their success?    Risk aversion is a strong emotion in all of us, especially among Japanese buyers, concerning the buying process.  We have all been burnt at some stage through a purchase that failed to satisfy us and which we immediately regretted.  We paid too much or it broke straight away and the sales person's spiffy spiel wasn't matched by the good's performance.  Some people may have an MBA, but we all have an MDS - an advanced Master's Degree in Skepticism.  The Japanese buyers by the way all seem to have a Ph.D. in Skepticism Of Sales People, especially foreign sales people.   As salespeople, we need to be mindful of the client's emotions and find ways to legitimately prove our solution will not disappoint.  The client's desire is to improve or defend their situation – no one wishes to go backwards in business.  They have their own ideas about how that is done best and our job is to find out WHAT and WHY they think so.  We may have reached a different conclusion on the HOW, but by understanding what is driving them, we can more easily explain where our solution gels with what they want to achieve.  Getting them to do most of the talking and by prompting new thoughts through great questions, we can make that happen.   Dramatise your ideas When we pick up the phone to speak with our client or when we sit down in the meeting room with them, they are bursting at the seams with “stuff” in their heads.  They are wrestling with what happened yesterday, what they have to get through today and worrying about what will happen tomorrow. These days, we are all having much more face-to-device time than face-to face time.  There is no downtime any more, as we slip out our phone to check everything we ever wanted to know and lot of things we don't need to know. Salespeople are competing for client brain space with all of this internal “noise”.   We need to be primed to break through all the clutter and grab the client's attention or we will never be able to sell our wares.  We need to be working out how our client likes to be communicated with.  Are they micro or macro focused? Are they interested in people or task outcomes?  Once we have established the form of communication which best resonates with them, we should be looking for various ways to dramatise our recommendations.    Vocal word picture drawing is a great skill for a salesperson, as we choose evocative words that our listener can see in their mind's eye.  Collect “power words” that you can pepper your sales explanation with, in order to register the greatest reaction with the buyer.  If you don't break through, then you won't be heard.    We need to become great story tellers with lots of “colour and movement” to grab the buyer's nanosecond attention span.  In regards to the delivery it may vary quit a bit.  We may be very direct or we may be very thoughtful in our expression, according to the client's preferred style of communication.    We are giving them the floor for the bulk of the meeting time, so we have only a limited window for our words, so we need to be very deliberate in what we are going to say. Salesperson blarney is a thing of the past – you simply don't have enough air time to blab on anymore.  We need word injection precision when we speak.    The words themselves and the vocal range we use to articulate them, are both important.  We need to use speed – fast and slow for emphasis. We need to put the power in for some words and take the power out entirely for others.  Word emphasis can completely change the meaning of a sentence. Try this sentence: “I didn't say he hit his friend”.  Repeat the sentence seven times but on each occasion, emphasise one word, much more that all of the others.  By doing this the inference of the words also changes. This simple exercise underlines that we have a powerful tool at our disposal – our voice. We also need facial expressions and gestures which are congruent with what we are saying and which add strength to amplify the key message.   Dale Carnegie was a leader in thinking about being good with people.  His principles are universal and timeless.  All of us in sales can adopt these principles and become more effective in our dealing with our buyers. THE Cutting Edge Japan Business Show is here to help you succeed in Japan.  Subscribe on YouTube, share it with your family, friends and colleagues, become a regular. Thank you for watching this episode and remember to hit the subscribe button. Our website details are on screen now, dalecarnegie.com, it is awesome value, so check it out. In episode 32 we are talking about Leading The Next Generation. Find out more about that next week. So Yoroshiku Onegai Itashimasu please join me for the next episode of the Cutting Edge Japan Business Show We are here to help you and we have only one direction in mind for you and your business and that is UP!!!

Blabbing With Belle
Blabbing With Belle (Trailer)

Blabbing With Belle

Play Episode Listen Later Jul 26, 2019 1:03


--- Send in a voice message: https://anchor.fm/blabbingwithbelle/message Support this podcast: https://anchor.fm/blabbingwithbelle/support

Steven Healey on Five Days Live and Blabbing for Britain

Blabbing for Britain Episode 173 Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey The video https://www.facebook.com/BeLiveinFive/videos/309936646368738/

Steven Healey on Five Days Live and Blabbing for Britain

Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey The video https://www.facebook.com/BeLiveinFive/videos/1375008492641692/ We are now also on United World Radio http://unitedworldradio.co.uk/

Steven Healey on Five Days Live and Blabbing for Britain

Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey To comment live please click https://www.facebook.com/BeLiveinFive/videos/1057874807718252/

Steven Healey on Five Days Live and Blabbing for Britain

Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey Video https://www.facebook.com/BeLiveinFive/videos/425875598158486/

SoulSpeak The Podcast
1. Blabbing, Introducing, and You Are Amazingly Capable of Anything(ing)

SoulSpeak The Podcast

Play Episode Listen Later Mar 19, 2019 12:05


EPISODE 1. (yay) In this podcast, I (Caren, duh) introduce myself and what is to come for SoulSpeak The Podcast. It's all about soul ya'll - Speaking from our souls, allowing our souls to be heard, and allowing space for ourselves to listen to those "soul" voices, images, whispers, etc. But let's be real - most of this is me blabbing about silly nonsense. Of course in between sentences of silly, there are some beautiful little "nuggets" (hate that word) of wisdom. Yay for #nuggets (still hate that word). XOX - So excited for you to come along on this journey! Muahs and kisses.   Caren DeCesaris, Owner of TheSoulSpeakCo.LLC, is a motivational speaker and creative. Caren creates content and experiences based on self-awareness, with the mission of awaking a more conscious and intuitive world. SoulSpeak The Podcast brings a light and fun energy into deep topics - allowing listeners to easily relate, learn, and grow. You can connect with Caren on Instagram at @carendesaren - she's waiting for you (in a non-creepy way).

Steven Healey on Five Days Live and Blabbing for Britain

Blabbing for Britain episode 168 Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey To comment live visit https://www.facebook.com/BeLiveinFive/videos/301047843921948/

Steven Healey on Five Days Live and Blabbing for Britain

Join us as we discuss events in the UK in the last seven days The B4B team are Jon Upton, Stephen Silk, Peter Stewart and Steven Healey The video https://www.facebook.com/LIveVideoHub/videos/416128552480332

RuffRydrz-RADIO
MICHAEL COHEN DISHES THE "DIRT"

RuffRydrz-RADIO

Play Episode Listen Later Mar 2, 2019 4:00


Whoa, dude!  I knew when i hired you over 10-years ago you would be my "fixer" Little did I know then that you'd end up my "fucker". You did ALL of those deeds done dirt cheap for me over the years! Guess what, that all came back home to roost and bite me squarely in the ASS! Paying off ladies I "banged" - a mere 2 weeks before the Nov. 8, 2016 presidential election. Threatening people - over 500-times - with bodily harm - or worse! Using a presidential election to facilitate a gargantuan real estate deal in Moscow for Trump Org. - by treasonously offering to drop sanctions on Putin's Russia! Then, using Moscow military intelligence - (the GRU) - via Wikileaks - to uncover salacious "dirt" on my rival, Hillary Clinton & her campaign manager, John Podesta & the DNC- to seal her fate in the presidential election of 2016! And then having my conversations in Trump Tower tape recorded - picking up stuff I said that was most uncomplimentary and treasonous - including saying the "N"-word --- numerous times. Blabbing about my penchant for inflating my real net assets to secure a bank loan - from Deutschebank & deflating those same assets to lower my taxes. Shit, with friends like you - who the fuck needs enemies!  

SoulSpeak The Podcast
1: Blabbing, Introducing, & You Are Amazingly Capable of Anything{ing}

SoulSpeak The Podcast

Play Episode Listen Later Jan 23, 2019 29:30


Episode # 1 - Eek! In this episode, Caren (I) introduce the podcast + get into a deep yet beautiful ramble about how you just are darn capable of anything. Ain't that the truth. So tune in, and stay along for the wild SoulSpeak ride because it can (truly) only go up from here (ha... ha... ha... ha... ha...) #HelpI'mCrazy. Be sure to visit www.thesoulspeakco.com/podcast to leave topic/guest recommendations, and follow Caren on Instagram at @carendesaren + TheSoulSpeakCo. @thesoulspeakco Until next time loves! Xox

DREAM REAL
Just blabbing

DREAM REAL

Play Episode Listen Later Jan 2, 2019 17:08


Nothung in general just a practice run. --- Support this podcast: https://anchor.fm/maine-1/support

The WOR Sports Zone with Pete McCarthy
Blabbing With @JerryBlevins - @PeteyMacWOR Asked - Who Left That "Thing" In Plawecki's Locker?

The WOR Sports Zone with Pete McCarthy

Play Episode Listen Later Sep 25, 2018


Jerry Blevins joined Pete McCarthy every Tuesday this season, and in the final edition he looked to see if he could find one final answer to a big mystery!

The WOR Sports Zone with Pete McCarthy
Blabbing With Blevins - Jerry "The Closer" Joined @PeteyMacWOR in his weekly chat!

The WOR Sports Zone with Pete McCarthy

Play Episode Listen Later Aug 7, 2018


Blabbing With Blevins - Jerry "The Closer" Joined WOR's Pete McCarthy in his weekly chat!

Uncomplicate Your Business | Small Business Strategy for Women Entrepreneurs
Why ‘Be Everywhere’ Is Bad Marketing Advice

Uncomplicate Your Business | Small Business Strategy for Women Entrepreneurs

Play Episode Listen Later Oct 19, 2017 32:08


We hear that we should be everywhere. We should be on Facebook, Twitter, Instagram, and Pinterest. Last year it was Periscoping and Blabbing… and now we should be on Facebook Live! We stress over blogging every week… no let’s make that a vlog… what if we make it a podcast! And we also need to write a book. And we need to be speaking and attending all these conferences and events all around the world because networking is essential. Then we need to be hosting webinars… having free clarity sessions… asking for referrals… doing all the things to build our business. It’s overwhelming isn’t it? One of the biggest challenges we face as entrepreneurs is simply understanding what strategies are the right ones to grow our unique businesses. Without this clarity and focus in your marketing, it’s nearly impossible to gain real momentum in your business — adding more tips and tricks and tactics simply dilutes all the effort you put into a marketing strategy. That’s right - adding MORE will often cannibalize the results of everything else you are working on. http://www.rachealcook.com/be-everywhere-is-bad-advice/

Celtic Tomes
Fairy Money - British Goblins CT011

Celtic Tomes

Play Episode Listen Later Aug 9, 2017 16:19


Fairy Money and Fairy Gifts British Goblins: Welsh Folk Lore, Fairy Mythology, Legends and Traditions (1881) Book 1 Chapter 10 by Wirt Sikes Sikes tells us the story of Gitto Bach, or little Griffith, the penalty of blabbing, legends of the Shepherds of Cwm Lan, the money value of Kindness, all about Ianto Llewellyn and the Tylwyth Teg, the legend of Hafod Lwyddog and the lessons inculcated by these superstitions. Running Order: Section 1 0:50 Fairy Money and Fairy Gifts in General 1:20 The Story of Gitto Bach, or Little Griffith 2:29 Section 2 3:46 The Penalty of Blabbing 3:51 Section 3 6:00 Legends of the Shepherds of Cwm Llan 6:04 The Money Value of Kindness 7:27 Section 4 8:34 Ianto Llewellyn and the Tylwyth Teg 8:44 Section 5 11:41 The Legend of Hafod Lwyddog 11:44 Section 6 12:58 Lessons inculcated by these Superstitions 13:01   Names Used in this Section All proper names, and words in Welsh or other languages, are recorded here in the show-notes and we've done our best to get the pronounciations right for you. Gitto Bach, or Little Griffith Cwm Llan Ianto Llewellyn Tylwyth Teg Hafod Lwyddog Breconshire Glamorganshire Anglesea Cymmunod Bridge Anne William Francis Bassalleg Nant y Bettws Bwlch Cwm LIan Pembrokeshire Llanfihangel O'r anwyl Lwc dda i ti! Betsi Wel, naw wfft Drato Cwm Dyli Green Lake (Llyn Glas) Lwydd Bendith y Mammau Toriad y Dydd   Toriad y Dydd   British Goblins can be found on Sacred Texts. You can find out more about Wirt Sikes on Wikipedia. Try the Celtic Myth Podshow for the Tales and Stories of the Ancient Celts at http://celticmythpodshow.com or on Apple Podcasts. Our theme music is "Gander at the Pratie Hole" by Sláinte.  You can find their music on the Free Music Archive.

Trumpcast
The Blabbing President

Trumpcast

Play Episode Listen Later May 23, 2017 33:01


Virginia Heffernan speaks with Daniel Drezner, Professor of International Politics at Fletcher School of Law and Diplomacy, about how Trump's blabbing tendencies are shifting geopolitics. Learn more about your ad choices. Visit megaphone.fm/adchoices

THE Sales Japan Series by Dale Carnegie Training Tokyo, Japan

Principled Salespeople Win   In 1936 an unknown author, despite many frustrating years of writing drafts and receiving publisher rejections, finally managed to get his manuscript taken up by a major publishing house. That book became a classic in the pantheon of self-help books – “How to Win Friends and Influence People”. Surprisingly, many people in sales have never read this work. Plato, Socrates, Marcus Aurelius etc., were all around substantially prior to 1936 and we still plumb their insights. Dale Carnegie has definitely joined that circle of established thinkers, offering wisdom and valuable ideas. His aim was to help all of us be better with each other, particularly in a business context. He did this by laying down some principles, which will make us more successful in dealing with others, especially those people not like us.   Salespeople should definitely be friendly. Ancient Chinese wisdom noted, “ a man who cannot smile should not open a shop”.   What this is saying is there are some pretty basic things we must do to be successful with people. We know all of this, but we forget or even worse, we know but we don't apply our knowledge. Here are nine principles for helping us all to become friendlier with our clients.   Become genuinely interested in other people Our buyers are actually more interested in what we know about what they want, than in what we know about our product or service. It is a common mistake though to be wrapped up in the features of our offering and lose focus on the person buying it and what they want. At the extreme, transactional thinking means you don't care about the individual, you only care about their money from the sale. That is the hyper short career in sales option.   For a long career, we better get busy really understanding our clients. The key word in this principle is ”genuine”. Having a correct kokorogamae or true intention, means we will be honestly focused on understanding the client so that we can really serve them and build a partnership. We must be fully focused on their success, because wrapped up inside that outcome is our own success.   Talk in terms of the other person's interests Salespeople have a self-defeating habit of selective listening and selective conversation around what they want to talk about. Their kokorogamae is centered around their interests and the buyer's interests are secondary. Sales talk is a misnomer - there is no sales talk. There are well designed questions and there are carefully crafted explanations around solution delivery, which are tightly tied back to what the buyer is interested in. Questions uncover interests and with laser beam focus, that is the only thing we talk about.   Sounds simple, but salespeople love to talk, they love the sound of their own voice and they become deaf to the client, often without even realising it. Check yourself during your next client conversation – imagine we were to create a transcript of your words, would they be 100% addressed to the buyer's interests. If not, then stop blathering and start talking in terms of their interests. By the way, Japanese buyers are rarely uncomfortable with silence, so don't feel pressured to fill the conversation gaps with pap!   Be a good listener. Encourage the other person to talk about themselves Good listening means listening for what is not being said, as well as what we are hearing. It means not pretending to be listening, while we secretly think of our soon to be unveiled brilliant response, witticism or repartee. It means not suddenly getting sidetracked by a single piece of key information, but taking in the whole of what is being conveyed. It means listening with your eyes – reading the body language and checking it against the words being offered.   Talkative salespeople miss so much key client information and then scratch their heads as to why they can't be more successful in selling. The client doesn't have the handy dandy sales handbook, where the questioning sequences are nicely aligned and arranged for maximum efficiency. Instead the client conversation wanders all over the place, lurching from one topic to another, without any compunction.   I am just like that as a buyer. I have so many interests and will happily digress on the digressions of the digressions! Well designed questions from the salesperson keeps the whole thing on track and allows the client to speak about themselves at length. In those offerings from the buyer we learn so much about their values, interests, absolute must haves, their desirables, their primary interests and their dominant buying motives.   Japanese buyers usually need a level of trust to be developed, before they may open up and talk about themselves. It is exceedingly rare to wrap up an agreement in Japan with just one meeting. So salespeople, play the long game here and don't be in a rush. We are limbering up for a marathon, not a sprint in Japan.   Arouse in the other person an eager want This is not huckster, carnival barker manipulation. This is becoming a great communicator, someone who can arouse passion and enthusiasm in others. Sales is the transfer of enthusiasm, based on the salesperson's belief in the “righteousness” of doing good, through supplying offerings that really help the buyer and their business.   One of the biggest barriers to success in sales is client inertia. They keep doing what they have always done, in the same way and get the same results. Our job is to shake that equation up and help them to get a better result, through doing something new – buying our product or service.   We have to help them overcome their fears and persuade them to take action. In Japan there is a penalty for action if something fails and less of a penalty associated with inaction, so the bias here is to do nothing. Having a need and taking immediate action are not connected in the client's mind, until we connect them. We have to fully explain the opportunity cost of no decision, no action or no response to our proposal.   We achieve all of this by using well thought out questions, which lead the buyer to draw the same conclusion that we have come to – that our offering is what they need and that they need it right now. This Socratic method of asking questions works because it helps to clarify the buyer's own thinking. Most salespeople don't ask any enough questions, because they are too busy talking about the features of their widget. We can arouse an eager want if we frame the questions well.   Let the other person feel that the idea is his or hers Telling is not selling. Ramming our proposal down the client's throat is not selling. Being bombastic and dogged is not selling. Naturally, we will always have more information, data and knowledge about our solution than the client. Blabbing on about the fine detail won't persuade the client to buy. Often Japanese buyers expect a sales “lecture” on the proposal, so they can slip into the role of the critic. Avoid that scenario at all costs. All you will get out of that type of meeting is the thin cheap green tea being served and little more. Instead, go and find some buyers who will accept your questions.   We all own the world we help to create. Our job is to help the client create a world we can share, that they feel deeply connected to and about which they feel some ownership. If I tell you some worthy insight I still own it. If I ask questions that spur your thinking and help you to garner some of those “lightbulb” moments, then you own that insight. We are always more likely to execute on our own ideas than other people's.   Sales is about assisting client's to see possibilities they haven't considered. We have probably all had the experience of shopping for something and the store clerk's explanation alerted us to something we hadn't even considered, which immediately framed our subsequent approach to that purchase. This is the job of the salesperson – to help the client re-frame their worldview with rich and valuable insights that lead them to make the best buying decision – with us!   Try honestly to see things from the other person's point of view We have reached the age we are today, built on a firm foundation of mistakes, errors of judgment and ineptitude. None of us were born perfect, we had to fail in order to learn what not to do, as well as what to do. We were not brilliant from the start with new tasks. We had to spend time to master the new and unfamiliar. In the beginning, we were inept until we gained some solid skills.   In other words, we are all hauling around prejudices, biases, painful memories and firm views on the world, built on our foundation of hard won experiences. Salespeople trying to inject their views into this construct, will feel like they are trying penetrate a block of marble. “Education” in the original Greek and Latin meant “to draw out”, not “inject in” information and ideas. We should embrace the classics and like Michelangelo, draw the hidden David out of the marble.   In order to be successful in doing this our communication skills are required to have empathy, to really get deep with the client's worldview and experiences. We need to understand their concept's creation platforms which reveal who they are today. Let's get to know them at a more substantial level so that we really get where they are coming from and more importantly, we need to understand their WHY. Most Japanese buyers are not as open to being frank about what they want. To get there, we need to build trust through multiple meetings, big dabs of patience and a correct kokorogamae or true intention.   This requires we stop concentrating on ourselves and what we want and focus on the buyer instead. We need to suspend our own surety of our concept's creation platform and see things fresh, in an open, unbiased way. When we can get that clarity, the words coming out of our mouths will be perfectly aligned with what resonates most deeply with the client's needs and they will buy our offerings.   Get the other person saying, “yes, yes” immediately “Yes momentum” is an old idea in sales. It works on the psychological principle that a series of positive responses will lead to an acceptance of our offer. A simplistic understanding of this idea would see our hearty sales hero designing a long set of killer questions, the only logical answer to which must be expressed in the affirmative.   For example, asking a question such as, “if you were able to reduce costs, would this be of help to your business?”. Everyone wants to save costs in business, so the only answer is yes. The problem with this type of approach is it becomes manipulative, as the salesperson belts a whole series of these “can only be answered by yes” questions.   It reminds me on those nodding animals in the back of cars, that bob up and down with the ride. Expecting to fast track your way into a sale through this client head bobbing subterfuge is a misunderstanding of the principle. The latter is saying let's get “yes, yes” responses immediately, but not exclusively. In the Japanese language Hai means “yes”, but this is the “yes” of I hear you, not the “yes” of I agree with you. We need to understand this and ask the question in a way that differentiates between the two responses.   We do want to design questions that help the buyer clarify their thinking about our proposition. We should start with one or two “yes” questions that narrow the focus down to a positive investigation of the value of our solution, when judged against all the alternatives. It should not become a “Yesfest” though.   After getting some positive responses we should begin asking the WHY behind the response. This helps us to dig deeper into the drivers of an affirmative decision. Clients, as mentioned, will wander all over the prairie once they get going, so we have to shepherd them back on topic. A good way to do that is to ask a closed question to which they can easily answer yes. Now we can keep the conversation moving in the right direction, without the whole process being manipulative. “Yes momentum” – yes, but in moderation is the better approach.     Be sympathetic with the other person's ideas and desires Understanding the dominant buying motive of the buyer is the Holy Grail of sales. Of course we need to know the primary buying motive – the WHAT, but to really serve the client we need to know the WHY. In particular, how will this buying decision advance their career or their business? Where can we fit in, to become a booster for their success?   Risk aversion is a strong emotion in all of us, especially among Japanese buyers, concerning the buying process. We have all been burnt at some stage through a purchase that failed to satisfy us and which we immediately regretted. We paid too much or it broke straight away and the sales person's spiffy spiel wasn't matched by the good's performance. Some people may have an MBA, but we all have an MS - an advanced Master's Degree in Skepticism. The Japanese buyers by the way all seem to have a PhD in Skepticism Of Sales People, especially foreign sales people.   As salespeople, we need to be mindful of the client's emotions and find ways to legitimately prove our solution will not disappoint. The client's desire is to improve or defend their situation – no one wishes to go backwards in business. They have their own ideas about how that is done best and our job is to find out WHAT they think and WHY they think it. We may have reached a different conclusion on the HOW, but by understanding what is driving them, we can more easily explain where our solution gels with what they want to achieve. Getting them to do most of the talking and by prompting new thoughts through great questions, we can make that happen.   Dramatise your ideas When we pick up the phone to speak with our client or when we sit down in the meeting room with them, they are bursting at the seams with “stuff” in their heads. They are wrestling with what happened yesterday, what they have to get through today and worrying about what will happen tomorrow. These days, we are all having much more face-to-device time than face-to face time. There is no down time any more, as we slip out our phone to check everything we ever wanted to know and lot of things we don't need to know. Salespeople are competing for client brain space with all of this internal “noise”.   We need to be primed to break through all the clutter and grab the client's attention or we will never be able to sell our wares. We need to be working out how our client likes to be communicated with. Are they micro or macro focused? Are they interested in people or task outcomes? Once we have established the form of communication which best resonates with them, we should be looking for various ways to dramatise our recommendations.   Verbal word picture drawing is a great skill for a salesperson, as we choose evocative words that our listener can see in their minds eye. Collect “power words” that you can pepper your sales explanation with, in order to register the greatest reaction with the buyer. We need to become great story tellers with lots of “colour and movement” to grab their nanosecond attention spans. In regards to the delivery it may vary quit a bit. We may be very direct or we may be very thoughtful in our expression, according to the client's preferred style of communication.   We are giving them the floor for the bulk of the meeting time, so we have only a limited window for our words, so we need to be very deliberate in what we are going to say. Salesperson blarney is a thing of the past – you simply don't have enough air time to blab on anymore. We need word injection precision when we speak.   The words themselves and the vocal range we use to articulate them, are both important. We need to use speed – fast and slow for emphasis. We need to put the power in for some words and take the power out entirely for others. Word emphasis can completely change the meaning of a sentence. Try this sentence: “I didn't say he hit his friend”. Repeat the sentence seven times but on each occasion, emphasise one word, much more that all of the others. By doing this the inference of the words also changes. This simple exercise underlines that we have a powerful tool at our disposal – our voice. We also need facial expressions and gestures which are congruent with what we are saying and which add strength to amplify the key message.   Dale Carnegie was a leader in thinking about being good with people. His principles are universal and timeless. All of us in sales can adopt these principles and become more effective in our dealing with our buyers.     Engaged employees are self-motivated. The self-motivated are inspired. Inspired staff grow your business but are you inspiring them? We teach leaders and organisations how to inspire their people. Want to know how we do that? Contact me at greg.story@dalecarnegie.com   If you enjoy these articles, then head over to www.japan.dalecarnegie.com and check out our "Free Stuff" offerings - whitepapers, guidebooks, training videos, podcasts, blogs. Take a look at our Japanese and English seminars, workshops, course information and schedules.     About The Author Dr. Greg Story: President, Dale Carnegie Training Japan In the course of his career Dr. Greg Story has moved from the academic world, to consulting, investments, trade representation, international diplomacy, retail banking and people development. Growing up in Brisbane, Australia he never imagined he would have a Ph.D. in Japanese decision-making and become a 30 year veteran of Japan.   A committed lifelong learner, through his published articles in the American, British and European Chamber journals, his videos and podcast “THE Leadership Japan Series”, he is a thought leader in the four critical areas for business people: leadership, communication, sales and presentations. Dr. Story is a popular keynote speaker, executive coach and trainer.   Since 1971, he has been a disciple of traditional Shitoryu Karate and is currently a 6th Dan. Bunbu Ryodo (文武両道-both pen & sword) is his mantra and he applies martial art philosophies and strategies to business.              

LC and Ozzy
Episode 26: Blabbing about anything from Tim's cups to snakes and sharks

LC and Ozzy

Play Episode Listen Later Sep 22, 2016 25:48


LC and Ozzy
Episode 26: Blabbing about anything from Tim's cups to snakes and sharks

LC and Ozzy

Play Episode Listen Later Sep 22, 2016 25:48


TCE'LIVE
Live W/TCE on Career Talk Radio ~ Career & Biz Questions (We are Blabbing, Too!)

TCE'LIVE "Career Talk Radio Show"

Play Episode Listen Later May 14, 2016 31:00


'Fusing High-Touch and High-Tech' ~ Powered by The Career Engineer (TCE) - www.tcenow.com Call-In and ask TCE your question to boost your career or business - (718) 664-6880   STOP Living, Breathing and working BENEATH your Purpose! Join TCE's Career Talk Radio along with special guests as we share employment, economy tips, e-business tips and solutions to help you make Monday Mornings...BETTER! Create the life of your dreams. Programming: SweetB Designs Powered by TCE Career & Biz Network                      TCE Blog

TCE'LIVE
TCE Career Talk Radio - How BAD Do YOU Want It...REALLY? (We are Blabbing Too!)

TCE'LIVE "Career Talk Radio Show"

Play Episode Listen Later May 7, 2016 31:00


'Fusing High-Touch and High-Tech' ~ Powered by The Career Engineer (TCE) - www.tcenow.com   Let's Get Career & Biz Fit - Join TCE here and watch the TCE Radio show on BLAB, Click Here TCE Keeps it REAL and organic, sharing REAL Tips without the Hustle!   Programming:SweetB Designs Powered by TCE Career & Biz Network                      TCE Blog    

BlahCade Podcast
Blabbing Into the Ether

BlahCade Podcast

Play Episode Listen Later Apr 25, 2016 53:35


See http://blahcadepinball.com/2016/04/26/Episode-54-Blabbing-into-the-Ether.html for show notes, timings, and links to stuff we talk about in the show.

Gabbing Geek
Gabbing Geek 59: Blabbing Geek

Gabbing Geek

Play Episode Listen Later Apr 1, 2016 53:02


The Gabbing Geek crew is back with our first new episode in months!  It's taken forever to try and schedule a time we could all be together--so we gave up trying and just used some new fangled technology to connect when we couldn't be in the same room.  The audio quality might be a bit different than previous episodes but it's much better than the audio flat line from the past several months.  In this episode we talk about what we've been geeking on for the past several months before playing a cruel, cruel game of Spoiler Trivia!

SubscribeMe Online Courses, Membership Sites, Content Marketing and Digital Marketing
Why Most Entrepreneurs Will Fail - And How To Get The Most Out Of A Conference - Ep #19

SubscribeMe Online Courses, Membership Sites, Content Marketing and Digital Marketing

Play Episode Listen Later Feb 12, 2016 23:42


My wife Veena and I spent the last 3 days at one of the biggest internet marketing conferences in North America, called Traffic & Conversion, put on by Ryan Deiss and Perry Belcher and the awesome team at Digital Marketer. It was really good. 3 days of non-stop sessions and talks. Of course, Veena and I, because we live in San Diego, just had to drive like 1/2 hour to get to the hotel where the seminar was being held. And on the 2nd day, we even took off early, came back home, watched most of a basketball game between Lebron James's Cleveland Cavaliers, and Kobe Bryant's LA Lakers. And then we went back to an awesome party later in the evening, which I'll tell you all about in a minute here. So here are some of my thoughts and ideas about the event itself, as well as my spiel on how to do an internet marketing conference well. #1) It was very telling that a room with seating for 500 was jam packed for a session about how someone is killing it with Periscope. And in the very next rook, it was mostly crickets where someone was talking about Podcast monetization. Now, I know for a fact that most people with podcasts aren't making money. In fact, out of the few thousand shows that are launched each month, most of them will not get past episode 10, most won't ever grow their audience, they won't get traction, the host will eventually lose interest or get discouraged that no one's listening or just find the next shiny new thing, and they will all eventually "podfade" - that's the term used to describe podcasts that just fade slowly over time. So why were there more people in the Periscope session than a Podcast session? Isn't that amazing? That just tells me that most people still don't get it, that Podcasts are the single greatest medium for establishing authority, proving your expertise, building really deep connections with your audience, because you are literally inside their head while they're listening to you, they cannot fast forward, they are the most attentive because they're probably multi-tasking as they walking the dog or do the dishes or laundry or clean the house or going out on a run - by the way, those are the times I listen to podcasts as well. Recently I was at the dentist, for a cleaning session that lasted more than an hour. And I had to do that twice in a week. And my dentist has a very posh set up - they have a TV screen on the ceiling, so you can be lying down, getting your teeth drilled into, and watch Ellen Degenres at the same time. But guess what I did instead? I asked them to turn off the TV, I put on my behind-the-ear bluetooth headphones and listened to podcasts the entire time. Alex Blumberg from Startup and Sarah Keonig from Serial were inside my head the whole time. Some of the people whose fan I've become lately, are all podcasters whose shows I regularly listen to - like James Schramko from superfastbusiness, or Dave Jackson from school of podcasting, or Daniel J Lewis from theaudacitytopodcast. Podcasting is such an intimate, personal platform, that it just blew my mind to see just a fraction of the audience for a podcasting session compared to a session about Periscope. You know why? Periscope is the shiny new thing that everyone's and their dog is creating content with. And at the end of the day, do you know what is the same ol same ol problem that everyone's going to have on Periscope? It's building an audience. Doesn't matter what platform you are on. The platform can only go so far in helping you get some free traffic. Whether it is blogging on Medium, or getting your show on New & Noteworthy on iTunes (Dave Jackson, if you're listening, I just threw up in my mouth just a little bit). Whether is is creating videos on youtube or scoping on Periscope or Blabbing on blab, the age-old problem that will haunt 99% of the content creators, is that they will not find an audience, they won't be able to grow an audience, they won't be able to get traction, they won't be able to monetize it. And then they'll simply move on to the next new shiny thing. And those who stay, pick maybe just a couple of platforms, and go really really deep into it, and figure out how to reach more people, keep more people, provide tons of value and also figure out how to influence that audience to go do whatever it is that you want them to do - whether it is to inspire people or educate or entertain or sell books or sell ads, those are the people who will go on to win, regardless of the platform. And whichever platform you go to, it's the same case - it's the 1%ers versus the 99%ers. #2) So I did start by going to the Podcast session first. But the speaker was such a deadbeat, he was from a podcast monetization company - I won't name any names here. But he just absolutely killed it - as in, not in a good way. He was actually killing the audience with boredome. He was speaking on a low, monotonous tone, had the abolutely worst slides I have ever seen, with horribly lazy images that looked like he probably spent no more than 1 minute finding the right image for each slide. No energy, no excitement, and the worst thing? He worked for the company that was doing the presentation that taught you how to monetize your content. See the blatant conflict of interest there? Yeah, it sucked. So Veena and I skipped out after 15 minutes, and that's how we ended up at the neighboring Periscope session. So, it's not just about getting the audience, but you have to be good enough to keep them. And this guy couldn't hold our attention because he sucked big time, and lost us very early. And it's going to happen to you too with your audience, whether you're doing a podcast, or a blab or a periscope. So focus on the hook, on the message, and delivering great content and delivering it in a really good way. The platform is secondary. And you'll be a fool if you ignored podcasting just because it's not as sexy and exciting as Periscope. #3) If you are going to spend time, money and effort on going to a seminar, then don't waste it all on just going to the sessions. I mean, sure, pick and choose a few, like I did with the Gary Vaynerchuk session at the end of day 1. Gary Vee absolutely rocked the place. Check out his podcast ask gary vee, and he might be an acquired taste for some, but just stick with it for a few episodes, and there's a good chance you'll become a huge fan, like me. So feel free to handpick a couple of sessions, but don't waste all of your time just shuttling from session to session. The biggest gold is out there in the hallways, running into folks, crash conversations if you have to, just don't be a jerk and start handing out your cards. Join the conversation quietly, as long as it's a large enough group, wait for someone to talk to you, just invite yourself. Don't say "Hi, I'm Ravi Jayagopal, Co-Founder & Co-Developer of DigitalAccessPass.com, one of the leading membership plugins for WordPress". Don't do that. Say something like "Hi, my name is Ravi Jayagopal". And wait for someone to ask you what you do. Then say something low-key like "I own a software business. It's called digitalaccesspass". In my case, most people would say, "Oh, DAP, I know you guys" I use DAP or I used to use DAP. And some would say Oh, so what does digitalaccesspass do? And then you give them just a little bit more. You say "it's a membership plugin for WordPress". See how I'm giving it piece by piece, and only when asked. That's the way to enter a conversation with a group of strangers and not be shunned as a jerk. So hang out outside in the halls more than the sessions. You can always pay for the recording of all the sessions. You'll anyway not be able to go to all of the breakout sessions. So if you think you want the content, then order the recordings. And focus as much as you can on networking and making connections. So in our case, Veena and I were invited to a very exclusive party of who's who, so we went home early, got refreshed and drove back for the party. And I'm telling you, it was an incredible group of people that we rubbed shoulders with. Yes, I'm going to drop some names. So sue me. Chris Farrel, Andrew Lock, E Brian Rose from JVZoo, James Dyson and team from Optimize Press, John Lee Dumas from Entreprenuronfire, Jaime Tardy from eventual millionaire, Luria Petrucci, formerly known as Cali Lewis from Geek beat TV and the Leo Laporte show, wow, it was absolutely amazing. In facdt, if you go to the show notes for this show at subscribeme.fm/19, you'll see a cool selfie of me and John Lee Dumas outside the women's restroom. No, we weren't doing anything crazy. Just figured out outside the men's room as we were leaving, that I didn't have a selfie with John. He's such an incredibly down-to-earth guy for someone who's such a big name. In fact, every single one of them there were such movers and shakers, and they were all so incredibly human and humble, that it was just mind blowing. And by the way, John Lee Dumas has also given me an amazing testimonial for my book at SubscribeMeBook.com. Here's what he said about my book: Ravi is one of the foremost authorities on membership sites & online courses. Every bit of his writing comes from years of selling online and helping others set up membership sites. If you want to learn from the best about recurring income and IGNITE your brand, this is THE book to read. - John Lee Dumas, EOFire.com Check out my book at subscribemebook.com, also on amazon - just search for subscribe me - one words or two words, and both will bring up my book towards the top. So that was my mini-soapbox rant about conferences and audience building and platforms. If you take away just one thing from this episode, then make sure to go deep, then wide. As in, go really deep into your niche, or your marketing platform, before you go wide and move to the next big shiny thing. If you get into podcasting, stick with it. If you write a Kindle book, go deep and don't just launch your book and forget about it. Promote it, get the message out. Go as a guest on other people's shows. Do your "book tour" before you fall for the shiny object syndrome. There's going to be something new everyday. Videos, youtube, kindle, podasting, blab, periscope, and snapchat - man, Gary Vee is so into snapchat, it's just crazy. There's facebook, pinterest, instagram, on and on and on. Don't get caught up with trying to be everywhere all at the same time. You can't. Nobody can. So pick one or two platforms where most of your target audience hangs out, and just go deep into it, and crush it till the cows come home. Thank you so much for listening to the SubscribeMe show at SubscribeMe.fm. And if you want to offer me any kind of feedback, or check out the John Lee Dumas selfie with me in front of the ladies room, or for to contact me, go to http://subscribeme.fm/19/ Cheers and talk to you on the next episode.

THIS IS NOT A TEST - books, music, movies, art, culture and truth
CBGB: They paved paradise and pulled up a taco truck - THIS IS NOT A TEST #53

THIS IS NOT A TEST - books, music, movies, art, culture and truth

Play Episode Listen Later Jan 2, 2016 36:12


Blabbing about CBGB, Lemmy from Motorhead, making up new words, 20/20 hindsight, attitude and inspiration, being in the right place at the right time, chess, flophouses, saloons, sewage, little black boxes full of people, bass guitar strings and their durability in the face of continued abuse, the Longhorn in Minneapolis, moping (not mopping), lying around all day fanning yourself, boxer briefs, punk rock as a "brand," the Johnny Thunders replica guitar, cement mixers, scrapes and scars, contrived legitimacy, leather jackets, building stoves, gangs of hooligans, the jazz age, Whitney Houston, paying too much for movies and pretending to be the mayor's son.

It's All Journalism
#180 - Blabbing about Blab on Blab

It's All Journalism

Play Episode Listen Later Dec 24, 2015 45:14


So, on this special podcast, It's All Journalism host Michael O'Connell gets to try out Blab for the first time, while learning more about how journalists and just about anyone can use the platform to live-stream their own show; and, once you've finished recording that show, how you can get audio and video files to edit and post on your website.

Vacation Rental Success
VRS107 – Payment options, Online courses and Blabbing with Heather Bayer

Vacation Rental Success

Play Episode Listen Later Dec 16, 2015 33:39


Listening to this podcast on the move? Get to the show notes here: http://www.vacationrentalformula.com/vrs107

Confessions of a Martial Arts School Owner
Blabbing with Instructor Austin Curtis - Ep. 29

Confessions of a Martial Arts School Owner

Play Episode Listen Later Nov 8, 2015 34:01


This episode features a special guest interview with my online martial arts friend, Austin Curtis. We were checking out blab.im and thought we’d record an episode. We discuss fitness, staffing, and more!

She Podcasts
Blab! And The Dark Reality of Social Media

She Podcasts

Play Episode Listen Later Oct 19, 2015 56:04


  Wanna Sponsor the show? Check out our Media Kit! Communicate with us via Twitter by using the hashtag #AskSheP and of course follow us on Twitter Show 070 Quick-Guide OMGosh! We are Blabbing for the first time!!! Elsie continues with her Downton Abbey obsession and workflow Up Yours! Downstairs. The podcast Elsie chose and why she loves it Should there be a statute of limitations on talking about spoilers? A bit of a conversation about Breaking Bad and the color schemes. Who knew? Bandwidth caps stops mountain people from binge watching The power of evergreen pop-culture content What do you do when you are covering a TV Show and it goes on haitus? Oh, the darkness of social media There’s curation of the external and the internal How public should we be via social media? Does everyone need to know how hot you look in your grannie panties? Social Media has become the new neighborhood Be more deliberate about YOUR choices, not what somebody else is doing The Elso-meter is created by Jess Elsie prediction: there is going to be a more movement toward privacy and not being connected Jess treats her phone like a bad dog Social Media accentuates both our gifts and our faults Elsie says ‘grow up,’ Jess says ‘relax’ Jessica nails how best to request support, and it involves chocolate Feedback request! Are any of you Up Yours! Downstairs listeners? What do you guys think? Is there a movement toward privacy an disconnection from social media? Links mentioned by Jess! The She Podcasts SpeakPipe Page. Time for YOUR voice to be featured. The AWESOME Sponsorship Webinar that Jessica taught! Up Yours, Downstairs! Our Double Lives, Dark Realities Behind Perfect Online Profiles Shop for your podcasting education! The She Podcasts Shop HELP US SPREAD THE WORD! It would be stellar if you shared She Podcasts with your fellow women podcasters on twitter. Click here to tweet some love! If this episode got you all fired up, head on over to iTunes and kindly leave us a rating, a review and subscribe! Ways to subscribe to She Podcasts! Click here to subscribe via iTunes Click here to subscribe via RSS You can also subscribe via Stitcher FEEDBACK + PROMOTION for Women Podcasters You can ask your questions, comment below, go to the She Podcasts Facebook group and even share your promos for your podcast! Let your voice be heard. Send it all to feedback@shepodcasts.com

Daily(ish)
Blabbing About Blab

Daily(ish)

Play Episode Listen Later Sep 16, 2015


The first step in dealing with being an early adopter nerd is admitting that you are - on a platform that nobody else has heard of.

Daily(ish)
Blabbing About Blab

Daily(ish)

Play Episode Listen Later Sep 16, 2015


The first step in dealing with being an early adopter nerd is admitting that you are - on a platform that nobody else has heard of.

Goodstuff Master Audio Feed
Daily(ish) 134: Blabbing About Blab

Goodstuff Master Audio Feed

Play Episode Listen Later Sep 16, 2015


The first step in dealing with being an early adopter nerd is admitting that you are - on a platform that nobody else has heard of.

Brand Newsroom
BNR 52: Blabbing On Our First Birthday

Brand Newsroom

Play Episode Listen Later Sep 8, 2015 15:52


The Brand Newsroom podcast is officially one year old, so what have we learned in a year? This week the team discuss their birthday Blab, and what new social media channels such as Blab can mean for brands. According to the team, if you can't justify why you need to use a new channel, it probably isn't for you.

LinkedInformed Podcast. The LinkedIn Show
Episode 78. What is a connection to you?

LinkedInformed Podcast. The LinkedIn Show

Play Episode Listen Later Aug 15, 2015 33:01


News Group Managers can now send unlimited messages to their members in the 'participants' section. LinkedIn release information from their economic graph regarding job migration. LinkedIn joins up with that famous 'great leader'(?) Alex Ferguson to find great British business leaders (and help promote Ferguson's book!). Blabbing with Blam.im. Krishna De has created some excellent instructional videos on blabbing here. You can now buy .grip domains but LinkedIn.gripe is not available. SSI update, I think that to improve my 'Engage with Insights' score the following four areas are important; Status updates and published posts Comments and likes of both the above Discussion activity in groups InMail response rates Commentary What is a connection and does this change over time? The following post from a senior executive at Facebook got me thinking. Is trimming your connections a good idea? I can see how it would help with engagement and that is a very important aspect of using LinkedIn but it would also reduce your opportunity for introductions. What do you think? Ping me your thoughts at mark@linkedinformed.com. Here a classic example of the lowering of standards on LinkedIn. Should company profiles like this be permitted on a B2B professional network? (explicit warning) Question I have two profiles on LinkedIn, the one I don't use only has three connections. How can I close this account? ANS = see below, you go to your settings under the 'Account' tab My question for you; How many 'Interesting' quotes did I get away with? Thanks for voting for the show. If you haven't yet you can do so by clicking on the image below

THE Leadership Japan Series by Dale Carnegie Training Tokyo,  Japan

Salespeople Should Be Principled   In 1936 an unknown author, despite many frustrating years of writing and rejections, finally managed to get his manuscript taken up by a major publishing house.  That book became a classic in the pantheon of self-help books – “How to Win Friends and Influence People”.  Surprisingly, many people in sales have never read this work.  Plato, Socrates, Marcus Aurelius etc., were all around substantially prior to 1936 and we still plumb their insights. Dale Carnegie has definitely joined that circle of established thinkers, offering wisdom and valuable ideas.  His aim was to help all of us be better with each other, particularly in a business context.  He did this by laying down some principles, which will make us more successful in dealing with others, especially those people not like us.   Salespeople should definitely be friendly.  Ancient Chinese wisdom noted, “ a man who cannot smile should not open a shop”.   Here are nine principles for helping us all to become friendlier with our clients.   Become genuinely interested in other people Our buyers are actually more interested in what we know about what they want, than in what we know about our product or service.  It is a common mistake though to be wrapped up in the features of our offering and lose focus on the person buying it and what they want.  At the extreme, transactional thinking means you don't care about the individual, you only care about their money from the sale.  That is the hyper short career in sales option.    For a long career, we better get busy really understanding our clients.  The key word in this principle is ”genuine”.  Having a correct kokorogamae or true intention, means we will be honestly focused on understanding the client so that we can really serve them and build a partnership.  We must be fully focused on their success, because wrapped up inside that outcome is our own success.   Talk in terms of the other person's interests Salespeople have a nasty habit of selective listening and selective conversation around what they want to talk about.  Their kokorogamae is centered around their interests and the buyer's interests are secondary.  Sales talk is a misnomer - there is no sales talk.  There are well designed questions and there are carefully crafted explanations around solution delivery, which are tightly tied to what the buyer is interested in.  Questions uncover interests and with laser beam focus, that is the only thing we talk about.    Sounds simple, but salespeople love to talk, they love the sound of their own voice and they become deaf to the client, often without even realising it.  Check yourself during your next client conversation – imagine we were to create a transcript of your words, would they be 100% addressed to the buyer's interests.  If not, then stop blathering and start talking in terms of their interests.  By the way, Japanese buyers are rarely uncomfortable with silence, so don't feel pressured to fill the conversation gaps with pap!   Be a good listener.  Encourage the other person to talk about themselves Good listening means listening for what is not being said, as well as what we are hearing.  It means not pretending to be listening, while we secretly think of our soon to be unveiled brilliant response.  It means not getting sidetracked by a single piece of  key information, but taking in the whole of what is being conveyed.  It means listening with your eyes – reading the body language and checking it against the words being offered.    Talkative salespeople miss so much key client information and then scratch their heads as to why they can't be more successful in selling.  The client doesn't have the sales handbook, where the questioning sequences are nicely aligned and arranged for maximum efficiency.  Instead the client conversation wanders all over the place, lurching from one topic to another, without any compunction.    I am just like that as a buyer.  I have so many interests and will happily digress on the digressions of the digressions!  Well designed questions from the salesperson keeps the whole thing on track and allows the client to speak about themselves at length.  In those offerings from the buyer we learn so much about their values, interests, absolute must haves, their desirables, their primary interests and their dominant buying motives.   Japanese buyers usually need a level of trust to be developed, before they may open up and talk about themselves.  It is exceedingly rare to wrap up an agreement in Japan with just one meeting.  So salespeople, play the long game here and don't be in a rush.  We are limbering up for a marathon, not a sprint in Japan.   Arouse in the other person an eager want This is not huckster, carnival barker manipulation.  This is becoming a great communicator, someone who can arouse passion and enthusiasm in others.  Sales is the transfer of enthusiasm, based on the salesperson's belief in the “righteousness” of doing good, through supplying offerings that really help the buyer and their business.    One of the biggest barriers to success in sales is client inertia.  They keep doing what they have always done, in the same way and get the same results.  Our job is to shake that equation up and help them to get a better result, through doing something new – buying our product or service.    We have to help them overcome their fears and persuade them to take action.  In Japan there is a penalty for action if something fails and less of a penalty associated with inaction, so the bias here is to do nothing.  Having a need and taking immediate action are not connected in the client's mind, until we connect them.  We have to fully explain the opportunity cost of no decision, no action or no response to our proposal.    We achieve all of this by using well thought out questions, which lead the buyer to draw the same conclusion that we have come to – that our offering is what they need and that they need it right now.  This Socratic method of asking questions works because it helps to clarify the buyer's own thinking.  Most salespeople don't ask any enough questions, because they are too busy talking about the features of their widget.  We can arouse an eager want if we frame the questions well.   Let the other person feel that the idea is his or hers Telling is not selling.  Ramming our proposal down the client's throat is not selling.  Being bombastic and dogged is not selling.  Naturally, we will always have more information, data and knowledge about our solution than the client.  Blabbing on about the fine detail won't persuade the client to buy.  Often Japanese buyers expect a sales “lecture” on the proposal, so they can slip into the role of the critic.  Avoid that scenario at all costs.  All you will get out of that type of meeting is the thin cheap green tea being served and little more.  Instead, go and find some buyers who will accept your questions.   We all own the world we help to create.  Our job is to help the client create a world we can share, that they feel deeply connected to and about which they feel some ownership.  If I tell you some worthy insight I still own it.  If I ask questions that spur your thinking and help you to gather some of those “lightbulb” moments, then you own that insight.  We are always more likely to execute on our own ideas than other people's.    Sales is about assisting client's to see possibilities they haven't considered.  We have probably all had the experience of shopping for something and the store clerk's explanation alerted us to something we hadn't even considered, which immediately framed our subsequent approach to that purchase.  This is the job of the salesperson – to help the client re-frame their worldview with rich and valuable insights that lead them to make the best buying decision – with us!   Try honestly to see things from the other person's point of view We have reached the age we are today, built on a firm foundation of mistakes, errors of judgment and ineptitude.  None of us were born perfect, we had to fail in order to learn what not to do, as well as what to do.  We were not brilliant from the start with new tasks.  We had to spend time to master the new and unfamiliar.  In the beginning, we were inept until we gained some solid skills.    In other words, we are all hauling around prejudices, biases, painful memories and firm views on the world, built on our foundation of hard won experiences.  Salespeople trying to inject their views into this construct, will feel like they are trying penetrate a block of marble.  “Education” in the original Greek meant “to draw out”, not “inject in” information and ideas.  We should embrace the classics and like Michelangelo, draw the hidden David out of the marble.   In order to be successful in doing this our communication skills are required to have empathy, to really get deep with the client's worldview and experiences. We need to understand their concept's creation platforms which reveal who they are today.  Let's get to know them at a more substantial level so that we really get where they are coming from and more importantly, we need to understand their WHY.  Most Japanese buyers are not as open to being frank about what they want.  To get there, we need to build trust through multiple meetings, big dabs of patience and a correct kokorogamae or true intention.   This requires we stop concentrating on ourselves and what we want and focus on the buyer instead.  We need to suspend our own surety of our concept's creation platform and see things fresh, in an open, unbiased way.  When we can get that clarity, the words coming out of our mouths will be perfectly aligned with what resonates most deeply with the client's needs and they will buy our offerings.   Get the other person saying, “yes, yes” immediately “Yes momentum” is an old idea in sales.  It works on the psychological principle that a series of positive responses will lead to an acceptance of our offer.  A simplistic understanding of this idea would see our hearty sales hero designing  a long set of killer questions, the only logical answer to which must be expressed in the affirmative.    For example, asking a question such as, “if you were able to reduce costs, would this be of help to your business?”.  Everyone wants to save costs in business, so the only answer is yes.  The problem with this type of approach is it becomes manipulative, as the salesperson belts a whole series of these “can only be answered by yes” questions.    It reminds me on those nodding toy animals in the back of cars, that bob up and down with the ride.  Expecting to fast track your way into a sale through this client head bobbing is a misunderstanding of the principle.  The latter is saying let's get “yes, yes” responses immediately, but not exclusively.  In the Japanese language Hai means “yes”, but this is the “yes” of I hear you, not the “yes” of I agree with you.  We need to understand this and ask the question in a way that differentiates between the two responses.   We do want to design questions that help the buyer clarify their thinking about our proposition.  We should start with one or two “yes” questions that narrow the focus down to a positive investigation of the value of our solution, when judged against all the alternatives.  It should not become a  “Yesfest” though.    After getting some positive responses we should begin asking the WHY behind the response.  This helps us to dig deeper into the drivers of an affirmative decision.  Clients, as mentioned, will wander all over the prairie once they get going, so we have to shepherd them back on topic.  A good way to do that is to ask a closed question to which they can easily answer yes.  Now we can keep the conversation moving in the right direction, without the whole process being manipulative.  “Yes momentum” – yes, but in moderation is the better approach.     Be sympathetic with the other person's ideas and desires Understanding the dominant buying motive of the buyer is the Holy Grail of sales.  Of course we need to know the primary buying motive – the WHAT, but to really serve the client we need to know the WHY.  In particular, how will this buying decision advance their career or their business?  Where can we fit in, to become a booster for their success?    Risk aversion is a strong emotion in all of us, especially among Japanese buyers, concerning the buying process.  We have all been burnt at some stage through a purchase that failed to satisfy us and which we immediately regretted.  We paid too much or it broke straight away and the sales person's spiffy spiel wasn't matched by the good's performance.  Some people may have an MBA, but we all have an MBS - an advanced Master's Degree in Skepticism.  The Japanese buyers by the way all seem to have a PhD in Skepticism Of Sales People, especially foreign sales people.   As salespeople, we need to be mindful of the client's emotions and find ways to legitimately prove our solution will not disappoint.  The client's desire is to improve or defend their situation – no one wishes to go backwards in business.  They have their own ideas about how that is done best and our job is to find out WHAT and WHY they think so.  We may have reached a different conclusion on the HOW, but by understanding what is driving them, we can more easily explain where our solution gels with what they want to achieve.  Getting them to do most of the talking and by prompting new thoughts through great questions, we can make that happen.   Dramatise your ideas When we pick up the phone to speak with our client or when we sit down in the meeting room with them, they are bursting at the seams with “stuff” in their heads.  They are wrestling with what happened yesterday, what they have to get through today and worrying about what will happen tomorrow.  These days, we are all having much more face-to-device time than face-to face time.  There is no downtime any more, as we slip out our phone to check everything we ever wanted to know and lot of things we don't need to know.  Salespeople are competing for client brain space with all of this internal “noise”.   We need to be primed to break through all the clutter and grab the client's attention or we will never be able to sell our wares.  We need to be working out how our client likes to be communicated with.  Are they micro or macro focused? Are they interested in people or task outcomes?  Once we have established the form of communication which best resonates with them, we should be looking for various ways to dramatise our recommendations.    Vocal word picture drawing is a great skill for a salesperson, as we choose evocative words that our listener can see in their minds eye.  Collect “power words” that you can pepper your sales explanation with, in order to register the greatest reaction with the buyer.  We need to become great story tellers with lots of “colour and movement” to grab their nanosecond attention spans.  In regards to the delivery it may vary quit a bit.  We may be very direct or we may be very thoughtful in our expression, according to the client's preferred style of communication.    We are giving them the floor for the bulk of the meeting time, so we have only a limited window for our words, so we need to be very deliberate in what we are going to say.  Salesperson blarney is a thing of the past – you simply don't have enough air time to blab on anymore.  We need word injection precision when we speak.    The words themselves and the vocal range we use to articulate them, are both important.  We need to use speed – fast and slow for emphasis.  We need to put the power in for some words and take the power out entirely for others.  Word emphasis can completely change the meaning of a sentence.  Try this sentence: “I didn't say he hit his friend”.  Repeat the sentence seven times but on each occasion, emphasise one word, much more that all of the others.  By doing this the inference of the words also changes. This simple exercise underlines that we have a powerful tool at our disposal – our voice. We also need facial expressions and gestures which are congruent with what we are saying and which add strength to amplify the key message.   Dale Carnegie was a leader in thinking about being good with people.  His principles are universal and timeless.  All of us in sales can adopt these principles and become more effective in our dealing with our buyers.                  

Product Hunt Radio
Product Hunt Radio: Episode 1 w/ Shaan Puri & Furqan Rydhan

Product Hunt Radio

Play Episode Listen Later Apr 13, 2014 42:58


In the inaugural episode of Product Hunt Radio (PHR), Shaan Puri and Furqan Rydhan joined me (Ryan Hoover) to geek out about product. We chatted about the Bebo reacquisition, backstory behind Monkey Inferno's new video walkie talkie app, Blab, shared our favorite Product Hunt discoveries, and brainstormed epic product ideas. Overview: - 00:00 - Intro to Monkey Inferno, Shaan, and Furqan - 1:34 - Blabbing about Blab and Bebo - 23:00 - Favorite Product Hunt Finds - 34:02 - Billion $ Product Brainstorm Related links and products mentioned: - Blab on Product Hunt - http://www.producthunt.co/posts/blab - Momentum on Product Hunt - http://www.producthunt.co/posts/momentum - Tickle on Product Hunt - http://www.producthunt.co/posts/tickle - Homescreen 2014 on Product Hunt - http://www.producthunt.co/posts/homescreen2014 - #Homescreen2014 by John Borthwick - https://medium.com/on-startups/4d07472265c7 - Snappy Checkout on Product Hunt - http://www.producthunt.co/posts/snappy-checkout Intro/outro music by eldienneproductions -(https://soundcloud.com/eldienneproductions/hip-hop-beat-instrumental --- Product Hunt is a daily leaderboard of brand new products. Visit producthunt.co.

MiceCast
Blabbing with The Bare Necessities

MiceCast

Play Episode Listen Later Oct 23, 2007 116:00


Your hosts (JohnDUB was there too) sit down with Ray and Cindy of The Bare Necessities podcast at the Disneyland Resort. The main idea was to get Ray and Cindy's take on their first ever trip to Disneyland. There are gratuitous F-Bombs and other adult language. 1 hour 56 minutes.