Podcasts about healthcare organizations

In this episode, Joe Davi, Chief Executive Officer, Med-Metrix, discusses how healthcare organizations can strengthen revenue cycle integration to capture the full value of mergers and acquisitions. He shares strategies for successful post-merger execution, standardizing operations, and leveraging AI to improve efficiency, productivity, and long-term financial performance.This episode is sponsored by Med Metrix.

This month's episode of the Harvard Data Science Review Podcast explores the rapidly evolving world of sports analytics and how advances in data science are transforming the way we understand competition. We are joined by Harvard statistician Mark Glickman, creator of the Glicko rating system, and sports statistician Stephanie Kovalchik to discuss the technologies, models, and data driving modern sports. From real-time player tracking and probabilistic rating systems to AI-assisted coaching and predictive modeling, the conversation examines how statistical methods continue to shape decision-making on and off the field. Glickman and Kovalchik also explore why traditional statistical models remain central to sports analytics, how access to high-quality data continues to limit innovation, and what emerging AI tools may—and may not—bring to the future of the field. The episode concludes with a look at Recreations in Randomness, HDSR's column on the many ways data science enriches our recreational lives, and an invitation for readers to contribute new perspectives on the growing role of data in sports, hobbies, and beyond. Our guests: Mark Glickman is a senior lecturer on statistics at Harvard University; a senior statistician at the Center for Healthcare Organization and Implementation Research (CHOIR), a Veterans Administration Center of Innovation; and co-editor of HDSR's Recreations in Randomness column. Stephanie Kovalchik is a senior manager of data science at Teamworks, where she develops data-driven solutions to enhance athlete performance and decision-making. She is also co-editor of HDSR's Recreations in Randomness column.

How can healthcare organizations better support professionals in recovery—and help them seek assistance before substance use disorder impacts their lives, patients, or careers?In this episode of Drug Diversion Insights, Terri is joined by Kristin Waite-Labott and Dr. April Lenzmeier to discuss a powerful new resource designed to help healthcare organizations establish and strengthen peer support and recovery programs.Kristin, who previously shared her own recovery journey on the podcast, co-chaired the IHFDA committee responsible for developing the Peer Support & Recovery Toolkit. Together with Dr. Lenzmeier, co-founder of the National Association of Peer Support for Nurses (NAPSN), they discuss how organizations can leverage existing best practices instead of building programs from scratch.In this episode, we explore:• Why peer support is a critical component of recovery• The importance of reaching healthcare professionals before a crisis occurs• How organizations can create recovery-friendly cultures• The value of lived experience in supporting colleagues• Common barriers to implementing peer support programs• How NAPSN is helping expand peer support resources nationwide• Practical ways healthcare organizations can use the toolkit to strengthen their programsDownload the IHFDA Peer Support & Recovery ToolkitWhether you're a healthcare leader, diversion specialist, nurse leader, pharmacist, compliance professional, or someone passionate about workforce wellbeing, this episode offers practical guidance for building systems that support recovery while protecting patients.Sometimes the best solution isn't to build something new—it's to borrow what's already working.More from Rxpert Solutions

In this episode, host Tony Davis sits down with Peter Avellino, Director in EisnerAmper's Healthcare Services Group, to explore the silent — and often overlooked — issue of revenue leakage in healthcare organizations. Peter breaks down what revenue leakage actually is, where it most commonly occurs, and why providers are losing money they've already earned. Together, they discuss the operational, documentation, coding, and denial management gaps that quietly drain financial performance — and the actionable steps leaders can take to stop it. If you're looking to strengthen margins and improve revenue cycle health, this conversation delivers clarity, insight, and practical next steps.

Steve Bilt, CEO and co-founder of Smile Brands, joins Stewart Gandolf to discuss why team alignment has become essential for scaling multi-location healthcare organizations. Drawing from 25 years of DSO leadership, Steve shares practical lessons on execution, culture, technology adoption, M&A discipline, and building enterprise value.

Patty Hayward, General Manager of healthcare and life sciences at Talkdesk, describes how a hybrid model of humans and AI is reshaping healthcare contact centers. Patient access and revenue cycle management are the primary, interconnected challenges for these centers, and modern large-language AI is being used to handle complex scheduling logic. Data analytics helps identify patterns in patient inquiries, predict demand peaks, and move care from reactive to proactive. The expectation is that AI agents will guide patients, becoming a normal and accepted part of healthcare. Patty explains, "I think that the challenge has always been in healthcare that it's difficult to automate things in comparison to other industries. If you call retail, it's very hard to get a human. You're constantly dealing with bots or being deflected to digital front doors versus in healthcare, as much as organizations have tried to push people to the digital apps and MyCharts and different things like that, it's been difficult. And there are good reasons, and there are bad reasons for that."   "When you think about scheduling, scheduling really drives your revenue cycle because if people don't come to your organization, you can't bill them for things, you can't bill their insurance. And so your organization has problems with the revenue cycles. That's why I say they're inextricably linked, and it's very important to solve the access problem in order to solve the revenue cycle problem."  "So, making sure that you match that patient with the right provider, making sure that you have the right requirements around insurance authorization and things like that. And then, of course, letting the patient understand what their burden will be as far as the charges go for that appointment is all part of the dance, so to speak. And that really requires a large language model that can consume and understand that information. You're right, the decision trees weren't going to work as far as an AI piece goes." #Talkdesk #AgenticAI #AIAgents #ArtificialIntelligence #AI  #Automation #CustomerServiceAutomation #ValuebasedCare #VBC #PatientExperience #MemberExperience #CustomerExperience #Providers #Payers #HealthcareAI #PatientExperience #HealthTech #ContactCenters #AIInHealthcare #DigitalTransformation #HealthcareInnovation #PatientAccess #RevenueOptimization #HealthcareLeadership talkdesk.com Download the transcript here

Patty Hayward, General Manager of healthcare and life sciences at Talkdesk, describes how a hybrid model of humans and AI is reshaping healthcare contact centers. Patient access and revenue cycle management are the primary, interconnected challenges for these centers, and modern large-language AI is being used to handle complex scheduling logic. Data analytics helps identify patterns in patient inquiries, predict demand peaks, and move care from reactive to proactive. The expectation is that AI agents will guide patients, becoming a normal and accepted part of healthcare. Patty explains, "I think that the challenge has always been in healthcare that it's difficult to automate things in comparison to other industries. If you call retail, it's very hard to get a human. You're constantly dealing with bots or being deflected to digital front doors versus in healthcare, as much as organizations have tried to push people to the digital apps and MyCharts and different things like that, it's been difficult. And there are good reasons, and there are bad reasons for that."   "When you think about scheduling, scheduling really drives your revenue cycle because if people don't come to your organization, you can't bill them for things, you can't bill their insurance. And so your organization has problems with the revenue cycles. That's why I say they're inextricably linked, and it's very important to solve the access problem in order to solve the revenue cycle problem."  "So, making sure that you match that patient with the right provider, making sure that you have the right requirements around insurance authorization and things like that. And then, of course, letting the patient understand what their burden will be as far as the charges go for that appointment is all part of the dance, so to speak. And that really requires a large language model that can consume and understand that information. You're right, the decision trees weren't going to work as far as an AI piece goes." #Talkdesk #AgenticAI #AIAgents #ArtificialIntelligence #AI  #Automation #CustomerServiceAutomation #ValuebasedCare #VBC #PatientExperience #MemberExperience #CustomerExperience #Providers #Payers #HealthcareAI #PatientExperience #HealthTech #ContactCenters #AIInHealthcare #DigitalTransformation #HealthcareInnovation #PatientAccess #RevenueOptimization #HealthcareLeadership talkdesk.com  Listen to the podcast here

In wound care, what you don't see can be just as critical as what you do. Induration—localized hardening of soft tissue—is often an early warning sign of underlying infection, inflammation, pressure injury progression, or delayed healing. Yet too often, it's overlooked until complications escalate.For clinicians, recognizing induration isn't just about assessment—it's about prevention, precision, and patient outcomes. For healthcare organizations, it's a reminder that proactive wound management directly impacts quality metrics, reimbursement, readmission rates, and long-term care costs.Early detection saves tissue. Early intervention saves lives.The future of wound care demands sharper clinical observation, stronger interdisciplinary collaboration, and a commitment to treating subtle signs before they become major crises. Because in healthcare, silence is rarely harmless.Let's stop treating induration like a footnote—and start treating it like the clinical priority it is.#WoundCare #HealthcareLeadership #ClinicalExcellence #PatientSafety #NursingLeadership #WoundManagement #HealthcareInnovation #PressureInjuryPrevention #IndurationAwareness #MedicalEducation #HealthcareQuality #PatientOutcomes #ClinicalAssessment #NurseLife #HealthcareProfessionals #MedicalInsights #WoundHealing #HealthcareStrategy #SilentSignals #CareThatMatters

In wound care, what you don't see can be just as critical as what you do. Induration—localized hardening of soft tissue—is often an early warning sign of underlying infection, inflammation, pressure injury progression, or delayed healing. Yet too often, it's overlooked until complications escalate.For clinicians, recognizing induration isn't just about assessment—it's about prevention, precision, and patient outcomes. For healthcare organizations, it's a reminder that proactive wound management directly impacts quality metrics, reimbursement, readmission rates, and long-term care costs.Early detection saves tissue. Early intervention saves lives.The future of wound care demands sharper clinical observation, stronger interdisciplinary collaboration, and a commitment to treating subtle signs before they become major crises. Because in healthcare, silence is rarely harmless.Let's stop treating induration like a footnote—and start treating it like the clinical priority it is.#WoundCare #HealthcareLeadership #ClinicalExcellence #PatientSafety #NursingLeadership #WoundManagement #HealthcareInnovation #PressureInjuryPrevention #IndurationAwareness #MedicalEducation #HealthcareQuality #PatientOutcomes #ClinicalAssessment #NurseLife #HealthcareProfessionals #MedicalInsights #WoundHealing #HealthcareStrategy #SilentSignals #CareThatMatters

This episode recorded live at the Becker's 16th Annual Meeting features Braheem Santos - US Segment Sales & Market Leader, Healthcare, Schneider Electric, and Zac Hillyard, RSM, SmartScore AP - Principal, Innovation & Technology Design (Smith Seckman Reid - SSR Inc.), who discuss how rethinking infrastructure as a strategic asset can unlock the full value of AI in healthcare. They explore how smart, connected facilities can drive efficiency, improve patient outcomes, and enable scalable innovation beyond traditional clinical use cases.This episode is sponsored by Schneider Electric.

In this episode, Katie Haifley, CPXP, Director of Product and Strategy at NRC Health, and Ashley Nelson, M.S., BSN, RN, Strategic Advisor, Nursing at NRC Health, discuss how intentional, high-impact rounding can strengthen patient trust, improve experience, and drive measurable gains in loyalty. They share insights on moving beyond check-the-box approaches to create meaningful human connections and real-time improvements in care.This episode is sponsored by NRC Health.

In this episode, Ross Nelson, MD MBA, Senior Partner, Karishma Sharma, MD MHA, Managing Director and Adam McDonald, Managing Director, KPMG, discuss how healthcare organizations can move beyond cost cutting to create sustainable value through portfolio strategy, operational transformation, and disciplined investment. They share insights on deal activity, margin improvement, and what investors look for in a rapidly evolving market.This episode is sponsored by KPMG.

In this episode, host Sandy Vance and Andy Fanning, the CEO & Co-founder of Optura.ai, sit down to talk about why so many healthcare organizations are making AI headlines without actually transforming anything. Andy breaks down how Optura helps payers, providers, and life sciences companies move from a scattered list of AI ideas to a prioritized, production-ready roadmap with measurable return on investment. From crowdsourcing use cases across an entire organization to aligning AI investments with executive strategy, this episode is packed with practical insight for any healthcare leader who wants AI to actually move the needle. In this episode, they talk about: Most healthcare leaders feel they are not moving fast enough with AI, despite the headlines Shadow AI is just an unmet need, and governance is the answer Crowdsourcing AI ideas from the bottom up reveals hotspots that leadership often cannot see Aligning AI use cases to existing strategic initiatives makes adoption dramatically easier Point solutions do not share context, and that missing context is where the real value lives Return on AI investment requires defining what value actually means for your specific organization Agentic AI is the next big wave, and organizations need to decide where they sit on the risk spectrum Trust at the frontline is built by showing workers how AI follows their own standard operating procedures If finance cannot see the ROI, they will conclude that AI does not work A little about Andy: Andy is the Co-Founder and CEO of Optura.ai, where he's on a mission to help healthcare organizations stop dabbling in AI and start seeing real returns from it. His team built an AI Orchestration Platform designed from the ground up for healthcare, giving organizations the infrastructure, trust, and clarity to turn AI ambition into measurable ROI. The platform does it all in one place: spotting high-value AI opportunities, building and deploying custom agents, unlocking data without the ETL headache, auto-generating workflows from existing SOPs, and tracking return on AI investment in real time. No black boxes, no guesswork. Just AI that actually proves its worth.

In this episode, host Sandy Vance sits down with Gary Salman, CEO and co-founder of Black Talon Security, for a passionate and informative conversation about the growing ransomware crisis in healthcare. With over 30 years in health tech and a background as a part-time law enforcement captain, Gary brings a unique perspective to cybersecurity. He draws parallels between street-level crime and digital attacks.  Whether you lead a large hospital system or a small specialty practice, this episode is packed with practical insights on how to assess your cyber risk, respond to an active breach, and build a culture of leadership accountability before disaster strikes. In this episode, they talk about: About 90% of breached healthcare organizations end up paying the ransom Small practices are just as targeted as large health systems, especially those with strong insurance policies Lack of visibility across the full attack surface is the most common security blind spot Continuous Threat Exposure Management (CTEM) is replacing outdated point-in-time assessments Known Exploitable Vulnerabilities (KEVs) are a primary attacker entry point, yet most orgs patch them too slowly AI is helping hackers build malicious tools faster and with less technical skill During a breach, deciding how quickly to shut down the network is the most critical early call Most IT providers never deliver a documented risk report to leadership, leaving executives in the dark Gary's cyber risk grading tool gives non-technical leaders a real-time security score per facility Documented, improving risk scores can reduce regulatory penalties after a breach Most ransomware attacks are preventable with proper patching, configuration, and monitoring A Little About Gary: Gary Salman is the CEO and Co-Founder of Black Talon Security, a leading innovator in cybersecurity solutions for healthcare. With an impressive 32-year career in healthcare technology, Gary is both a seasoned security expert and visionary. In the late 1990s, he developed one of the earliest cloud-based dental practice management systems that was acquired by a publicly traded company in 2002. Gary also has a unique background, as he is still actively involved in law enforcement as a Deputy Sheriff. Under his leadership, Black Talon monitors and secures approximately 65,000 devices worldwide. The company provides cybersecurity services to a wide range of clients, from small practices to some of the largest healthcare organizations in the United States, including many of the top 20 Dental Service Organizations (DSOs). As a respected authority in his field, Gary is a frequent lecturer at major national dental association meetings. Black Talon's services are endorsed by numerous state and national associations, affirming his expertise and influence. His work has been highlighted in over 100 prestigious dental and medical publications, reinforcing his status as a thought leader in healthcare cybersecurity. Gary has also trained tens of thousands of healthcare professionals on best practices for securing their practices and clinics. Beyond preventative measures, Black Talon also specializes in cyberattack remediation, successfully guiding hundreds of healthcare organizations through recovery from security breaches. Their expertise is often enlisted by leading law firms and cyber insurance carriers, underscoring their prominence in the field.

America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for? In this episode of the Experiencing Healthcare Podcast, Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compare on quality, and ultimately choose based on price or convenience. When brand and price stop mattering, the only differentiator left is how patients are made to feel — and whether they trust the person across from them enough to actually change. What you'll hear in this episode: Why Matt ranks service above outcomes and access — and the patient story that changed how he thinks about both The "Chick-fil-A problem": how your healthcare experience is now being compared to your best service experience anywhere, not just the clinic down the street What provider burnout really looks like when a clinician closes their notes at 11pm wondering if their patient listened How insurance billing creates distrust that bleeds directly into the patient-provider relationship — and what healthcare organizations can do about it Why the most caring thing a doctor can do sometimes feels like the worst customer service in the room If you've ever felt like a number in a waiting room — or if you've ever been the one trying to help someone who wouldn't listen — this conversation will stay with you. Press play.

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, discusses the critical importance of workforce well-being in healthcare organizations, particularly in the context of change management. She highlights the phenomenon of change fatigue, which arises from poorly led changes that inadvertently harm employee well-being. Sue emphasizes the need for organizations to adopt proactive leadership practices that promote both effective change and employee well-being. She outlines common barriers to successful change and stresses the importance of agility in organizations to thrive in a constantly evolving environment. The conversation concludes with a call to action for organizations to seek expert help in navigating these challenges.Change fatigue is often a result of poorly led change initiatives.Well-being should be integrated into the change process, not an afterthought.Effective leadership practices are essential for promoting well-being during change.The healthiest organizations lead change and well-being simultaneously.Change fatigue can limit an organization's ability to pursue future changes.Effectiveness in change management is vital for long term organizational success.Burnout and turnover can be mitigated through effective change leadership.Seeking expert help can accelerate the process of learning to lead changes successfully.For executives of small or rural healthcare organizations -- discover more about achieving organizational vitality by initiating your complimentary discovery call series at CapstoneLeadership.net/Contact-UsWe're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word? In this episode of Experiencing Healthcare, Jamie and Matt have a conversation that starts with Disney World germs and ends with something that will change the way you lead your team tomorrow. They unpack the idea of Intentional Positive Reinforcement — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong. This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver. If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.

Send us a MessageIn this episode of Culture Change RX, host Sue Tetzlaff and guest Shannon McKay discuss the intricacies of provider recruitment in rural healthcare. They explore effective strategies for attracting providers, the importance of community fit, and the evolving expectations of healthcare professionals. The conversation highlights the significance of cultural alignment within healthcare organizations and the dual role of recruitment firms in engaging with both clients and candidates. Active sourcing is essential for successful recruitment in rural areas.Understanding the candidate's (and spouse's) lifestyle preferences is crucial for retention.Community fit is as important as practice fit in recruitment.Work-life balance expectations are changing among healthcare providers.Cultural fit can affect recruitment decisions.Recruitment firms develop relationships with both the organization and the candidates.If you'd like to connect with Shannon or learn more about Adkisson Search, you can find them here:✉️ shannon@adkissonsearch.com

Ever worry about finding yourself in a civil or criminal case as a result of your actions as a nurse?  Join the co-hosts as they welcome Attorney Rachel Giles to help us demystify nursing legal liability, including must-dos, don't-dos, and real-world pitfalls so you can protect your license, your patients, and your peace of mind. (AMSN Members Earn 0.5 CE Hours*) * This episode is eligible for 0.5 contact hours for AMSN members who listen to the episode and submit a completed evaluation through the online library. None of the individuals with the ability to control the content of this episode have any relevant financial relationships with ineligible companies to disclose. The Academy of Medical Surgical Nurses is an accredited provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.   SPECIAL GUEST Rachel Giles, JD, MBA/MHA is a United States Army Veteran, brings over a decade of experience in health law, compliance, federal regulations, and risk management. She is dedicated to delivering innovative conflict resolution, consulting, education, and knowledge, leveraging her unique expertise to help clients and healthcare organizations navigate complex challenges in both legal and operational environments. Rachel is passionate about fostering effective communication and equitable solutions to ensure that every person feels safe and empowered to move forward confidently. Rachel's professional experience includes serving as CEO of Giles Mediation, LLC., where she assist low socioeconomic status clients mediate cases in an attempt to stay out of a long costly court battle. She was the Vice President of Compliance & Administration for AshtonBridge Capital, where she implemented risk management frameworks and compliance protocols across diverse industries such as investment, real estate, and commodity trading. Additionally, her tenure in senior roles at multiple Healthcare Organizations within the Texas Medical Center in Houston highlights her skill in mitigating risks, conducting audits, and driving quality and patient safety improvement initiatives. She is adept at contract negotiation, policy development, and litigation support, making her a trusted advisor to organizations. Academically, Rachel holds a Doctorate in Law with a specialization in Compliance, Regulatory Affairs, and Risk Management, alongside dual master's degrees in Business and Health Administration. Her credentials are complemented by certifications in Lean Six Sigma, Project Management, and Mediation. She was recognized for academic excellence, including achieving top marks in cybersecurity coursework, where she developed actionable strategies for addressing HIPAA data breaches. Her ability to merge research with practical application has been a hallmark of her professional and academic career.   MEET OUR CO-HOSTS Samantha Bayne, MSN, RN, CMSRN, NPD-BC is a nursing professional development practitioner in the inland northwest specializing in medical-surgical nursing. The first four years of her practice were spent bedside on a busy ortho/neuro unit where she found her passion for newly graduated RNs, interdisciplinary collaboration, and professional governance. Sam is an unwavering advocate for medical-surgical nursing as a specialty and enjoys helping nurses prepare for specialty certification.    Kellye' McRae, MSN-Ed, RN is a dedicated Med-Surg Staff Nurse and Unit Based Educator based in South Georgia, with 12 years of invaluable nursing experience. She is passionate about mentoring new nurses, sharing her clinical wisdom to empower the next generation of nurses. Kellye' excels in bedside teaching, blending hands-on training with compassionate patient care to ensure both nurses and patients thrive. Her commitment to education and excellence makes her a cornerstone of her healthcare team.   Marcela Salcedo, RN, BSN is a Floatpool nightshift nurse in the Chicagoland area, specializing in step-down and medical-surgical care. A member of AMSN and the Hektoen Nurses, she combines her passion for nursing with the healing power of the arts and humanities. As a mother of four, Marcela is reigniting her passion for nursing by embracing the chaos of caregiving, fostering personal growth, and building meaningful connections that inspire her work.   Eric Torres, ADN, RN, CMSRN is a California native that has always dreamed of seeing the World, and when that didn't work out, he set his sights on nursing.  Eric is beyond excited to be joining the AMSN podcast and having a chance to share his stories and experiences of being a bedside medical-surgical nurse.   Maritess M. Quinto, DNP, RN, NPD-BC, CMSRN is a clinical educator currently leading a team of educators who is passionately helping healthcare colleagues, especially newly graduate nurses. She was born and raised in the Philippines and immigrated to the United States with her family in Florida. Her family of seven (three girls and two boys with her husband who is also a Registered Nurse) loves to travel, especially to Disney World. She loves to share her experiences about parenting, travelling, and, of course, nursing!   Sydney Wall, RN, BSN, CMSRN has been a med surg nurse for 5 years. After graduating from the University of Rhode Island in 2019, Sydney commissioned into the Navy and began her nursing career working on a cardiac/telemetry unit in Bethesda, Maryland.  Currently she is stationed overseas, providing care for service members and their families.  During her free time, she enjoys martial arts and traveling. 

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff, cofounder of Capstone Leadership Solutions, explores the significant benefits of setting a master calendar of key activities and events for the year ahead, highlighting how it improves culture and trust, momentum, efficiency, strategic clarity, and better results (e.g., improvement, growth). The discussion emphasizes the importance of pro-actively determining how best to spend your time, aligned with top strategic priorities and the key activities that support the successful execution of those strategies.We're stepping forward in a bigger way—growing our team of rural healthcare experts, growing our capabilities by adding a strategic planning division … all of this so we can expand our ability to help even more rural hospitals and other small healthcare organizations in 2026. … We'd love to explore how we can support your organization in being the provider- and employer-of-choice so you can keep care local and margins strong! Learn more at CaptoneLeadership.netHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

Statistical literacy was described by Iddo Gal as "the ability to interpret, critically, evaluate and communicate about statistical information and messages". With that in mind, get ready to take a journey on all the ways our guests are promoting statistical literacy in this episode of Stats+Stories. Glickman/Lesser Interview Starts at 27:42 Pedro Campos is the Deputy Director of the International Statistical Literacy Project (ISLP) and associate professor in the Faculty of Economics at the University of Porto, and director of the methodology unit at Statistics Portugal. He also leads the team of statistical literacy at the global network of institutions for statistical training from the UN, where he helps promote statistical literacy worldwide. Larry Lesser is a professor in the Mathematical Sciences Department of the University of Texas at El Paso. He's also an elected fellow of the American Statistical Association. Lesser has won a number of awards for his work within and outside of his discipline. He's also a singer-songwriter whose passion for combining music and STEM has made its way into his research, grant writing, teaching, outreach, and service, and most of his published poems and songs are STEM-related. Mark Glickman is a senior lecturer of statistics at the Harvard University Department of Statistics and a senior statistician at the Center for Healthcare Organization and Implementation Research, a Veterans Administration center of innovation. He's also a fellow of the American Statistical Association. Before joining Harvard, he was a research professor of health policy and management at the Boston University School of Public Health. He's also served as an elected member of the American Statistical Association's board of directors, as representative of the Council of sections, governing board from night from 2019 to 2021.

Rural Health News is a weekly segment of Rural Health Today, a podcast by Hillsdale Hospital. News sources for this episode: Rayna Wallace et al., “8 Things to Watch for the 2026 ACA Open Enrollment Period,” October 28, 2025, https://www.kff.org/affordable-care-act/8-things-to-watch-for-the-2026-aca-open-enrollment-period/, KFF Health News.  Sudiksha Kochi, “Here are 6 ways the government shutdowns could get worse for Americans,” October 29, 2025, https://thehill.com/homenews/house/5579889-government-shutdown-americans-pain/, The Hill. Forvis Mazars, “Federal Government Shutdown: Impact on Healthcare Organizations,” October 1, 2025, https://www.forvismazars.us/forsights/2025/10/federal-government-shutdown-impact-on-healthcare-organizations. Sarah Klein, Molly Castle Work, “Positive Outliers: How Some Rural Communities Maintain Access to Labor and Delivery Services,” October 24, 2025, https://www.commonwealthfund.org/publications/2025/oct/positive-outliers-how-rural-communities-maintain-access-labor-delivery, The Commonwealth Fund.  Grace Sparks et al., “KFF Health Tracking Poll: Public Weighs Political Consequences of Health Policy Legislation,” October 3, 2025, https://www.kff.org/affordable-care-act/kff-health-tracking-poll-public-weighs-political-consequences-of-health-policy-legislation/, KFF Health News. Rural Health Today is a production of Hillsdale Hospital in Hillsdale, Michigan and a member of the Health Podcast Network. Our host is JJ Hodshire, our producer is Kyrsten Newlon, and our audio engineer is Kenji Ulmer. Special thanks to our special guests for sharing their expertise on the show, and also to the Hillsdale Hospital marketing team. If you want to submit a question for us to answer on the podcast or learn more about Rural Health Today, visit ruralhealthtoday.com.

Scott Murakami, PHIG Workforce Director and Principal Investigator with the State of Hawaii, shares how his department is utilizing Public Health Infrastructure Grant funds to support the state's public health workforce; jurisdictions looking to stay current on PHIG deadlines, project updates, resources and more can subscribe to the PHIG National Partners Connections newsletter; Melissa Touma, Director of the Public Health Infrastructure Program at ASTHO, discusses why procurement timelines are so critical and how PHIG recipients are using the grant to accelerate them; and Melissa Magstadt, ASTHO member and Secretary of the South Dakota Department of Health, was recently honored with the State Official Award by the South Dakota Association of Healthcare Organizations.  ASTHO Web Page: Public Health Infrastructure Grant ASTHO Web Page: Subscribe: PHIG Connections Newsletter ASTHO Blog: PHIG Recipients Accelerating Procurement Processes South Dakota Association of Healthcare Organizations: SDAHO recognizes 9 individuals with Distinguished Service Awards during 2025 Annual Convention  

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff discusses the critical aspects of transforming toxic workplace cultures, emphasizing the importance of local leadership, team dynamics, and individual behaviors. She outlines strategies for addressing toxic cultures, including the role of leadership in modeling positive behaviors, the shifting of team dynamics, and the necessity of addressing individual toxic behaviors. The episode culminates in a call to action for front-line leaders to take responsibility for their important role in creating a thriving workplace culture.Leadership is local and has a direct impact on the team culture.Toxic cultures can often be traced back to leadership behaviors.Team dynamics play a crucial role in workplace culture.Rituals and routines can either enhance or detract from team culture.The cost of keeping a toxic employee can outweigh the cost of replacing them.A five-point correction conversation can help address chronic, persistent toxic behaviors.Change requires commitment from both the leader and team members.Creating a thriving culture doesn't require new resources, just a commitment to change.Capstone helps rural hospitals be the provider- and employer-of-choice to keep care local and margins strong. Learn more via a complimentary consultation call. Schedule at: CapstoneLeadership.net/Contact-Us Learn more - and register - for an upcoming Capstone Leadership Summit: CapstoneLeadership.net/Upcoming-EventsHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.

In this bonus clip from Episode 483 of Relentless Health Value, host Stacey Richter discusses the efforts of individuals working within large healthcare organizations to improve patient outcomes despite systemic challenges.  Guest Jonathan Baran, co-founder and CEO of Self Fund Health, highlights how incentives within the healthcare system drive behaviors that often conflict with patient and member interests.  The discussion emphasizes the importance of not generalizing the intentions of all employees based on organizational actions and encourages a deeper understanding of underlying incentive structures to foster meaningful changes.  Self Fund Health, I am so pleased to tell you, as I am always so pleased to tell you, did make such a kind offer to help out Relentless Health Value financially. You and the tribe here are really, really great folks who I truly appreciate. Please support Self Fund Health if you are in Wisconsin. This episode is sponsored by Self Fund Health. === LINKS ===

Tim Rave, president of the South Dakota Association of Healthcare Organizations, takes a look at the status of our rural health systems and the challenges and opportunities of President Donald Trump's domestic policy agenda.

On this episode of Ditch the Lab Coat, Dr. Mark Bonta sits down with Dr. Georg Haymerle—once a top head and neck surgeon in Europe and Australia, now a dedicated advocate for culture change in medicine. Georg's journey is anything but typical: after reaching the pinnacle of surgical mastery, he made the radical decision to walk away—not because of burnout or failure, but to confront the invisible crisis unraveling healthcare teams from within.Join us as we dive into Dr. Haymerle's powerful story: from the grueling demands of 14-hour cancer surgeries and the accidental discovery of high-functioning, trust-based teams, to the moment when his own department's spirit collapsed under uncertainty. We'll explore why human factors like psychological safety and simple acts of gratitude can impact patient outcomes just as much as surgical skill. Dr. Haymerle takes us inside the often-overlooked world of healthcare team dynamics, revealing why he left the operating room behind to fix something even more delicate than anatomy: the fractured culture that shapes how care is delivered.If you've ever wondered whether culture truly matters in medicine—or how speaking up, vulnerability, and a heartfelt “thank you” might just save a life—this episode will stay with you long after you listen. Tune in for a heartfelt, evidence-based conversation about what really keeps healthcare teams—and their patients—thriving.Episode Highlights1. Team Spirit Transforms Outcomes — Cohesive, trusting teams dramatically improve surgical efficiency and patient safety, sometimes reducing surgery times by hours.2. Culture Changes Everything — Good workplace culture is just as critical as skill—loss of hope or toxic environments erode performance and morale.3. Technical Skill Isn't Enough — High technical mastery won't guarantee success if team dynamics and relationships are neglected or dysfunctional.4. Vulnerability Builds Excellence — When team members can safely show weaknesses and ask for help, everyone benefits, including patient outcomes.5. Money Isn't the Motivator — Financial rewards alone don't solve morale or performance issues; intrinsic motivators and appreciation matter more.6. Gratitude Is Powerful Medicine — Simple, genuine thank-yous are rare but transformative, fueling motivation, engagement, and mutual respect in healthcare teams.7. Speaking Up Saves Lives — Creating environments where all voices are heard—regardless of hierarchy—prevents errors and fosters innovation.8. Change Requires Leadership Buy-In — Cultural shifts succeed only when leaders acknowledge problems and model openness to feedback and improvement.9. Early Intervention Matters — Recognizing “the spiral” of team dysfunction early and addressing it promptly can prevent long-term damage and staff turnover.10. Healthcare Must Evolve — Emphasizing the human side of medicine—connection, gratitude, honest conversation—represents the future of safe, effective healthcare.Episode Timestamps03:58 — Career Shift in Healthcare Path06:41 — From Timid to Skilled Surgeon10:12 — Human Factors Impact Medical Outcomes14:33 — Creating a High-Performing Team19:10 — Building Trust for Departmental Progress22:37 — Surgical Trainee Silence Dilemma23:26 — Breaking Hierarchies: Encouraging Open Dialogue26:56 — Healthcare Organizations' Capacity for Change32:49 — Austrian Healthcare's Resistance to Change34:26 — Revolutionizing Healthcare Through Change37:54 — Targeting Female Leaders in HealthcareDISCLAMER >>>>>>    The Ditch Lab Coat podcast serves solely for general informational purposes and does not serve as a substitute for professional medical services such as medicine or nursing. It does not establish a doctor/patient relationship, and the use of information from the podcast or linked materials is at the user's own risk. The content does not aim to replace professional medical advice, diagnosis, or treatment, and users should promptly seek guidance from healthcare professionals for any medical conditions.   >>>>>> The expressed opinions belong solely to the hosts and guests, and they do not necessarily reflect the views or opinions of the Hospitals, Clinics, Universities, or any other organization associated with the host or guests.    Disclosures: Ditch The Lab Coat podcast is produced by (Podkind.co) and is independent of Dr. Bonta's teaching and research roles at McMaster University, Temerty Faculty of Medicine and Queens University. 

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff discusses the critical issue of misalignment within healthcare organizations. She shares insights from her experience founding Capstone Leadership Solutions and outlines a framework for achieving great strategies. The conversation emphasizes the importance of creating alignment through team structures, effective leadership, and achievement systems, while also addressing the barriers to change. Sue encourages healthcare leaders to adopt this framework to enhance organizational culture and performance and ultimately long term viability and success.Misalignment is a significant issue in healthcare organizations.Capstone's framework for achieving great strategies includes an execution emphasis for creating alignment, ownership, and agility.Creating alignment involves engaging frontline employees in strategic priorities.Leadership systems must be unified to avoid misalignment.Achievement systems help in setting and achieving organizational goals.Change systems face common barriers that can hinder progress.A unified framework can eliminate guesswork in improvement efforts.Alignment enhances organizational effectiveness.Access the past episode, The Formula Behind Your Hospital's Future: Fading or Rocket Fuel? https://www.buzzsprout.com/2315930/episodes/17479922 referenced in this episode.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk.Join Capstone Coaches and healthcare leaders from all around the country in our private Facebook group, Fans of the Framework. Are we connected yet on LinkedIn? Reach us at CapstoneLeadership.net or info@capstoneleadership.net

In this episode of "Coaching Healthcare Leaders," Dr. Lisa interviews Dr. Joel Kahn, an experienced physician and health coach. Dr. Kahn is a medical doctor, a nationally board-certified (NBC-HWC) lifestyle medicine coach, a member of the American College of Lifestyle Medicine, and a Harvard CHEF-certified culinary coach. He obtained his medical degree from Sidney Kimmel Medical College of Thomas Jefferson University, completed his residency in internal medicine at ChristianaCare, and received his medical informatics training at Harvard/Massachusetts General Hospital. Dr. Kahn shares his career journey from medicine to healthcare technology and executive leadership, ultimately focusing on health and wellness coaching for both patients and clinicians. The discussion covers physician burnout, challenges in healthcare technology, and the evolving role of coaching. Dr. Kahn offers practical self-care tips and insights into behavioral change, emphasizing the importance of adaptability and self-care for thriving in the healthcare field. Listeners can connect with Dr. Kahn through his website for further information and coaching support. Introduction and Guest Bio (00:00:03) Dr. Lisa introduces Dr. Joel Kahn, summarizing his background in medicine, business, and health technology. Career Journey and Inflection Points (00:01:27) Dr. Kahn discusses his career path, including pivotal decisions between music, medicine, and software development. Transition to Business and Health Tech (00:03:23) Dr. Kahn describes moving into medical informatics, health tech startups, and the business side of healthcare. Shift to Mindfulness and Coaching (00:04:29) He explains his transition into mindfulness programs, coaching, and becoming a board-certified health and wellness coach. Current Roles and Daily Work (00:07:44) Dr. Kahn outlines his daily activities, including coaching, mentoring, advising, and some clinical work. Challenges in Clinical Practice and Compliance (00:09:17) He discusses ongoing challenges with compliance, technology, and the realities of clinical charting. Coaching Approach and Client Types (00:09:41) Dr. Kahn explains his coaching methods, differentiating between patient clients and clinician/executive clients. Addressing Burnout and Career Transitions (00:11:04) He details his work with healthcare professionals facing burnout and those seeking career changes. Healthcare System Challenges and AI (00:13:58) Dr. Kahn addresses broader healthcare challenges, including the impact of AI, technology, and the evolving role of coaching. Coaching in Healthcare Organizations (00:17:02) He comments on how healthcare systems are beginning to integrate coaching, though often as case management. Growth of Preventive Medicine and Nutrition (00:18:02) Dr. Kahn notes the increasing emphasis on nutrition and preventive health in medical education. Self-Care and Thriving Amid Adversity (00:18:48) He offers practical self-care tips for thriving in challenging environments, emphasizing exercise, stress management, and openness to opportunities. How to Connect with Dr. Kahn (00:19:50) Dr. Kahn shares his website and encourages listeners to reach out for networking or questions.

AI can't fix a broken process—it only makes it more visible. In this episode, Ghazenfer Mansoor, CEO of Technology Rivers, shares how healthcare teams can set the right foundation before bringing AI into the mix. From workflow design to HIPAA compliance, he breaks down what it really takes to use AI well—and why security has to come first.Connect with Ghazenfer Mansoor at https://www.linkedin.com/in/gmansoor/Learn more: https://technologyrivers.com | https://medcurity.com #Healthcare #Cybersecurity #Compliance #HIPAA #SecurityRiskAnalysis #AIinHealthcare #HealthcareInnovation #PHISecurity

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff explores the concept of being 'in the red' culturally within healthcare organizations, drawing parallels to financial health. She discusses key indicators of cultural health, the impact of employee disengagement, and the necessary components of a cultural turnaround. Emphasizing the importance of strong leadership and long-term commitment, Tetzlaff encourages organizations to assess their cultural status and take action to foster a thriving workplace environment.Data is essential for understanding cultural health and guiding improvements.Key indicators of cultural health include turnover rates and employee engagement scores.Active disengagement costs the U.S. economy significantly.Culturally in the red feels like negativity and disconnection.Cultural recoveries require strong leadership and clear diagnosis.Organizations should assess their cultural status regularly.A healthy culture attracts talent and improves patient care.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk:  https://www.capstoneleadership.net/contact-usAre we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/Reach us at CapstoneLeadership.net or info@capstoneleadership.net

Send us a MessageIn this episode of Culture Change RX, Sue Tetzlaff explores the critical relationship between culture and strategy execution in healthcare organizations. She introduces a strategy execution matrix that categorizes organizations based on their planning and execution capabilities. The discussion emphasizes the importance of aligning culture with execution to achieve organizational growth and success. Sue shares insights on how organizations can avoid stagnation and recklessness in their execution efforts, highlighting the significance of disciplined planning and follow-through. The episode concludes with success stories and a call to action for organizations to assess their execution strategies.Planning + Execution is required to build momentum for future-focused improvement and growth.Great planning efforts combined with effective execution systems helps organizations build momentum and achieve long term growth and improvement.Overplanning without execution keeps organizations stuck or stagnant.Without effective planning and execution systems, organizations are highly consumed with maintaining the status quo of the current day-to-day operations.Taking action without strategic direction can waste resources and time, and lessen the likelihood of a long term return on investment.Consider the Strategy Execution Matrix in light of your organization's planning and execution efforts.Need help improving the culture, performance, and results of your healthcare organization? If so, let's talk:  https://www.capstoneleadership.net/contact-usAre we connected yet on LinkedIn? https://www.linkedin.com/in/suetetzlaff/Reach us at CapstoneLeadership.net or info@capstoneleadership.net

Let's dive deep into how healthcare organizations can leverage HubSpot to modernize their marketing, sales, and service operations while staying compliant with ever-evolving healthcare regulations, including HIPAA. Join SmartBug HubSpot experts Paul Schmidt and Casey Peddicord as they explore: ✅ Why more healthcare orgs are adopting HubSpot now than ever before ✅ What HubSpot's HIPAA compliance means for storing PHI and building forms ✅ Real-world examples from medical device companies, vein clinics, and more ✅ How healthcare CRMs integrate with EHR/EMR systems like Epic and Athena ✅ What to look for in a HubSpot partner (including compliance credentials) ✅ Implementation timelines, permissioning best practices, and success metrics Whether you're a marketing leader, IT stakeholder, or operations exec in healthcare, this conversation is packed with insights on how to reduce tool sprawl, improve visibility, and scale securely with HubSpot.

By Adam Turteltaub Recently Protiviti released an intriguing report: Top Compliance Priorities for U.S. Healthcare Organizations in 2025. In this podcast their Global Healthcare Compliance Leader, Leyla Erkan, shares some of the key priorities they revealed: Managing technology. This includes wearable devices, AI, telehealth platforms and more. All have great promise, but each comes with significant risk. Privacy and security. Many organizations are struggling with right of access issues, reproductive health data, and using data more effectively to deliver care. Not to mention the issues of data breaches and ransomware. Integrating quality and safety into compliance programs. As with value-based care, expectations have grown for compliance to play a key role in ensuring quality and safety. Billing and coding. Cloning of documentation remains a key risk area along with lack of documentation. New technologies hold great promise but there are challenges in areas such as using AI. Listen in to learn more about these issues and other identified as top compliance priorities for healthcare in 2025. Listen now Sponsored by Case IQ, a global provider of whistleblowing, case management, and compliance solutions.

A recent WSJ journal op-ed made the case that not all businesses need to be embracing AI – in fact, some shouldn't. Does the same hold true for healthcare? A look at the pros and cons of artificial intelligence adoption from a biz school academic's perspective.

Cybersecurity remains a top concern for many healthcare organizations as attacks continue to increase. On today's Monday episode of the Gist Healthcare podcast, we hear the second part of host J. Carlisle Larsen's conversation with Christian Dameff, MD, emergency physician and Co-Director of the University of California-San Diego's Center for Healthcare Cybersecurity, about takeaways from last year's cyberattack on the Change Healthcare clearinghouse and how proposed federal legislation regarding healthcare cybersecurity could impact hospitals, especially in rural areas. You can listen to the first half of the conversation here. Hosted on Acast. See acast.com/privacy for more information.

The healthcare industry remains the most targeted sector for cyberattacks in the United States. Last year had the dubious distinction of having the most patient records exposed in a year at more than 276 million. It also had the largest healthcare cyberattack on record, when UnitedHealth Group's Change Healthcare was hacked in February. Though we know that hospitals, vendors, and related organizations are particularly vulnerable to attacks, it's been difficult to fully secure them. Christian Dameff, MD, emergency physician and Co-Director of the University of California-San Diego's Center for Healthcare Cybersecurity, joins host J. Carlisle Larsen to talk more about challenges facing the industry and some common misconceptions about the motivations behind these attacks. This is a two-part episode. The second half of their conversation will air on Monday, April 7. Hosted on Acast. See acast.com/privacy for more information.

Hospitals and health systems are facing yet another wave of uncertainty and disruption—financial constraints, shifting regulations, and changing patient expectations are putting immense pressure on leadership. The fact is, traditional leadership models don't work in this new environment—adaptive change is now a critical skill. In this episode, hosts Chris Boyer and Reed Smith explore how marketing, communications, experience, and digital leaders can navigate this rapidly evolving landscape by embracing adaptive leadership strategies, diving into: Navigating Uncertainty – How financial pressures, policy shifts (like Medicare Advantage rate changes), and cybersecurity threats are reshaping healthcare leadership. Understanding Adaptive Leadership – Why healthcare organizations need cultural shifts, experimentation, and continuous learning rather than quick-fix solutions. Marketing & Digital's Role in Change Management – How marketing, communications, and digital teams can drive transformation by fostering customer-centricity, collaboration, and data-driven decision-making. Doing More with Less – Strategies for optimizing marketing and digital budgets, shifting from large-scale campaigns to high-ROI micro-targeted initiatives. Later in the episode, they are joined by Amy Comeau, author of Every Storm Runs Out of Rain, who shares insights from her front-line leadership experience in healthcare marketing during the COVID-19 pandemic. Her reflections offer a compelling perspective on resilience, change, and moving forward. In 2025, adaptive leadership isn't just about responding to change—it's about shaping the future of healthcare. Mentions from the show:  2025 US health care outlook Healthcare finance trends for 2025: accelerating change Top Marketing Strategies for Healthcare Organizations in 2025 Adaptive Change vs. Technical Change: Definitions and Differences Amy Comeau on LinkedIn Every Storm Runs Out of Rain website Every Storm Runs Out of Rain book on Amazon Amy Comeau on BlueSky Amy Comea Substack Reed Smith on LinkedIn Chris Boyer on LinkedIn Chris Boyer website Chris Boyer on BlueSky Reed Smith on BlueSky Learn more about your ad choices. Visit megaphone.fm/adchoices

During the HIMSS Global Conference 2025 in Las Vegas, Sean Martin and Marco Ciappelli sat down with Ryan Patrick, Vice President of Adoption at HITRUST, for an insightful conversation about cybersecurity and risk management in healthcare. Rather than a traditional recap of the conference session, this discussion delved into the critical role HITRUST plays in helping healthcare organizations navigate regulatory requirements, manage risk, and ensure patient safety through robust cybersecurity practices.Bridging Regulation and Real-World ApplicationRyan Patrick shared that HITRUST has spent over 17 years translating federal healthcare regulations into actionable frameworks for organizations. His role involves educating the market about HITRUST's initiatives while continuously learning from industry feedback. This bi-directional exchange ensures that HITRUST's frameworks and controls remain relevant and effective. Patrick emphasized the importance of HITRUST's dynamic approach, highlighting that their framework is updated quarterly to address the latest cybersecurity threats. This frequency sets HITRUST apart from other frameworks like HIPAA, which, despite being nearly 30 years old, struggles to keep pace with modern challenges.Real Results: 2025 Trust Report HighlightsOne of the standout points of the conversation was the 2025 HITRUST Trust Report. The data is compelling—while roughly 45% of organizations reported breaches last year, less than 1% of HITRUST-certified environments experienced incidents. The 2025 report shows this number decreasing even further to 0.59%. According to Patrick, this success is driven by HITRUST's focus on threat intelligence and its rigorous assurance mechanism, which goes beyond checkbox compliance to ensure controls are effective and actively reducing risk.Addressing AI and Emerging TechnologiesWith AI being a hot topic at HIMSS, Patrick discussed HITRUST's proactive approach to managing AI risks. In December 2024, HITRUST introduced an AI security certification designed to help organizations securely integrate AI technologies. This certification follows HITRUST's established quality assurance model, offering the same level of scrutiny and validation as its other programs. Patrick likened the current AI landscape to the early days of cloud computing—initial uncertainty followed by widespread adoption, underscoring the need for secure practices as the technology matures.Listen to the Full ConversationThis episode offers more than just surface-level insights. Ryan Patrick's perspectives on risk management, the measurable success of HITRUST frameworks, and the thoughtful approach to AI in healthcare cybersecurity provide valuable takeaways for professionals looking to enhance their security posture. Tune in to the full episode for an in-depth look at how HITRUST is setting new standards in healthcare cybersecurity and what organizations can do to stay ahead of the curve.Learn more about HITRUST: https://itspm.ag/itsphitwebNote: This story contains promotional content. Learn more.Guest: Ryan Patrick, Vice President of Adoption at HITRUST | On LinkedIn: https://www.linkedin.com/in/ryan-patrick-3699117a/Hosts:Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber] | On ITSPmagazine:  https://www.itspmagazine.com/sean-martinMarco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals Podcast | On ITSPmagazine: https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli____________________________This Episode's SponsorsLearn more and catch more stories from HITRUST: https://itspm.ag/itsphitweb____________________________ResourcesLearn more and catch more stories from HIMSS 2025 coverage: https://www.itspmagazine.com/himss-2025-health-technology-and-cybersecurity-event-coverage-las-vegasHITRUST 2025 Trust Report: https://itspm.ag/hitrusz49c____________________________Catch all of our event coverage: https://www.itspmagazine.com/on-locationTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story Briefing as part of our event coverage? Learn More

Join us as we discuss the unique challenges faced by healthcare providers and how Sage Intacct can help overcome them. From improving financial visibility and streamlining processes to ensuring compliance and enhancing decision-making, we'll cover it all. Hear from industry experts, healthcare leaders, and Sage Intacct users who share their experiences and insights on how this powerful tool is revolutionizing the healthcare sector.

Rancho Mesa's Alyssa Burley and Vice President of the Human Services Group Sam Brown talk about the insurance marketplace for healthcare organizations, specifically for sexual misconduct liability insurance. Show Notes: ⁠⁠⁠⁠⁠Subscribe to Rancho Mesa's Newsletter⁠⁠⁠⁠⁠ Director/Host: ⁠⁠⁠⁠⁠Alyssa Burley⁠⁠⁠⁠⁠ Guest: ⁠⁠⁠⁠⁠Sam Brown⁠⁠⁠⁠⁠ Producer/Editor: Jadyn Brandt Music: "Home" by JHS Pedals, “News Room News” by Spence © Copyright 2024. Rancho Mesa Insurance Services, Inc. All rights reserved.

Anneka Gupta, chief product officer at Rubrik, brings more than a decade of product and SaaS expertise with a record of growing revenue, navigating expansions to new markets, and overseeing DEI. In this episode, she joins host Heather Engel to discuss ransomware trends and some of the latest threats targeting healthcare organizations. Gupta is also featured on our list of cybersecurity pundits. • For more on cybersecurity, visit us at https://cybersecurityventures.com.

Cyberattacks are not just about data; they can disrupt critical healthcare services. In this episode, Steve Cagle, CEO of Clearwater, delves into the transformative impact of digital technology on healthcare delivery and highlights how technology improves operational efficiency, patient experience, and access to care in remote locations. With these advancements come cybersecurity challenges, with an alarming rise in cyberattacks targeting sensitive patient data, which is why he stresses the critical importance of prioritizing data security and patient safety, emphasizing that cybersecurity is not only about protecting data but also safeguarding lives. Steve also discusses Clearwater's approach to assisting healthcare organizations, including risk analysis, establishing a cybersecurity culture, and implementing scalable security programs aligned with industry standards. Moreover, he touches on recent developments in healthcare cybersecurity, such as the Department of Health and Human Services' efforts to address cybersecurity concerns, and shares Clearwater's commitment to supporting smaller healthcare providers by offering comprehensive cybersecurity services through its Clear Advantage Program. Tune in and learn how to protect your organization and patients from cyber threats, while staying on top of your game! Resources: Connect with and follow Steve on LinkedIn. Learn more about Clearwater on their LinkedIn and website.

Sports generate a lot of data among them individual player metrics, team performance data, and specific game statistics. And there are a lot of tools to crunch all those numbers. Learning to use them can be a challenge and is the focus of many sport analytics classes offered in the United States. We hear about one professor's approach to teaching sports stats in this episode of Stats and Stories, where we explore the statistics behind the stories with guest Mark Glickman. Glickman is a Fellow of the American Statistical Association, a Senior Lecturer on Statistics in the Harvard University Department of Statistics, and Senior Statistician at the Center for Healthcare Organization and Implementation Research. His research interests are primarily in the areas of statistical models for rating competitors in games and sports, and in statistical methods applied to problems in health services research. He served as an elected member of the American Statistical Association's Board of Directors as representative of the Council of Sections Governing Board from 2019 to 2021.

What if you could harness the power of fundraising to scale your healthcare organization? In this episode, we welcome Bridger Pennington, a renowned fund manager and founder of The Ugly Unicorn and Sunlarge Partners, to share his incredible journey from college entrepreneurship to the helm of multiple successful investment funds. Pennington, who also co-founded Fund Launch, illuminates the path to mastering fund creation and management, shedding light on strategies that have helped thousands in the industry.We dissect the critical elements of risk-return analysis, discussing how to evaluate investments through scenario testing and identifying both controllable and uncontrollable risks. Bridger explains how securing high-profile partners, like Elon Musk, can transform investment opportunities from ordinary to exceptional. We delve into the nuances of building a strong team and the essential skills needed in fund management, emphasizing the importance of continuous self-improvement and effective public speaking.Finally, Bridger offers a compelling perspective on integrating spirituality into business, illustrating how faith and future-oriented thinking can profoundly impact decision-making and personal growth. Through his own experiences, Bridger demonstrates the interconnectedness of various aspects of life and shares invaluable insights on spiritual guidance in business decisions. Tune in for actionable strategies and inspiring stories that can help scale your healthcare organization and beyond.If you need help finding the perfect location or your ready to invest in commercial real estate, email us at podcast@leadersre.com. Sign up for a FREE vulnerability analysis and lease renewal services View our library on apple podcasts or REUniversity.org. Connect on Facebook. Commercial Real Estate Secrets is ranked in the top 50 podcasts on real estate

Today's guest is Prashant Natarajan, Vice President of Strategy and Products at H2O.ai. H2O.ai is a tech company whose platform, the H2O AI Cloud, enables businesses, government entities, nonprofits, and academic institutions to make, operate, and innovate with different AI capabilities like machine learning and AI-enhanced middleware. Prashant joins Emerj CEO and Head of Research Daniel Faggella on today's episode to discuss the impact generative AI is having on the healthcare industry and what leaders can do to drive adoption safely across the enterprise. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Ronnie Simpson, Vice President of Clinical Revenue Integrity at Conifer Health Solutions, dives deep into the complexities of the middle revenue cycle in healthcare. He explains its importance, the challenges faced by hospital midcycle directors, and actionable solutions to overcome them. Learn how to prioritize initiatives like reducing denials, optimizing A/R days, and leveraging effective staffing to maximize your organization's revenue cycle efficiency.This episode is sponsored by Conifer Health Solutions.

Friends, The number one question I get asked after my presentations and seminars is, “But Zeev, what can I do?”  Making positive humanistic change in healthcare seems daunting, if not ...