American personal finance software company
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5 episodes with Yodlee
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2 episodes with Yodlee
2 episodes with Yodlee
2 episodes with Yodlee
3 episodes with Yodlee
2 episodes with Yodlee
5 episodes with Yodlee
Our guest on this episode of Data Driven Finance is Jeff Cain, VP Fintech Research at Fidelity Investments. Before that he was Head of Partnerships at Brightside and spent eight years at Yodlee. Jeff got his Bachelor's Degree in Economics at Stanford and a Masters from Harvard. We're not really talking about Fidelity; we're going bigger picture and getting Jeff's personal take on wealth building and tech's role in that. Topics covered include: How customers can be segmented to track behaviors, demographics, and goals. Are behaviors driving technology or are tech innovations changing what consumers want? How are finserv businesses doing at keeping up with consumer demands and innovating around those? What are the big trends in financial consumer behavior? And likewise, what are the coming trends in fintech? When it comes to the third-party apps and players, what's going to separate the winners from the losers? Why should banks and financial institutions fully embrace APIs, data sharing, and open banking? What to look forward to and what to be cautious about as we move through 2025. Helpful Links: Fidelity Center for Applied Technology Jeff Cain on LI
Our guest on this episode of Data Driven Finance is Kat Cloud, Principal Director of Open Banking Compliance at Yodlee. Kat is also a Board member at the Financial Data Exchange, and prior to her time at Yodlee was head of UK Public Policy for Plaid. We discuss open banking compliance, specifically touching on the new CFPB 1033 regulations, which are important for all financial institutions to be aware of. Topics covered include: What is open banking? How does it differ from how financial institutions operate today? What has to happen for open banking to reach its full promise? API as the “plumbing” behind financial data connections. What is the CFPB Section 1033 rule? What kind of data is and isn't included under the 1033 rule. What happens if banks don't meet the 1033 rule deadlines? What all this means for innovation in finserv and fintech. How are banks responding to both the rule and the timeline for it? How are all these stakeholders going to achieve true standardization? What does a new administration mean for the 1033 rule? Helpful Links CFPB website New Yodlee open banking page FDX (Financial Data Exchange)
Shreesha Ramdas, a successful serial entrepreneur and angel investor, shares his investment approach, which focuses on the individual stories of entrepreneurs rather than just their business ideas. He discusses the changing face of entrepreneurship in India and highlights the significance of community for founders through the story of how Funda, a thriving community of founders, investors, and operators, came to life.In this episode, you'll learn:[2:17] “Silicon Valley—what I call Disneyland for tech—completely transformed my mindset.” - Shreesha Ramdas [5:36] New challenges for Indian entrepreneurs building global solutions[13:36] Founder stories matter[19:30] Funda: Building a strong community where founders can learn from each otherThe nonprofit organization Rajan is passionate about: FundaAbout Shreesha RamdasShreesha Ramdas is a seasoned entrepreneur with a proven track record of launching and scaling products in highly competitive markets. He is the CEO and Founder of Lumber, a workforce management platform tailored for the construction industry. Previously, Shreesha was the CEO and Co-Founder of Strikedeck, a customer success automation company that was acquired by Medallia. Before Strikedeck, he served as GM of the Marketing Cloud at CallidusCloud and Co-Founder of LeadFormix, which was acquired by CallidusCloud. Shreesha also held leadership roles at Yodlee, OuterJoin, Catalytic Software, MW2 Consulting, and Tata. In addition to his entrepreneurial ventures, he actively invests in and advises several growth companies, including Workato, Enact, RevvSales, and others.Subscribe to our podcast and stay tuned for our next episode.
Lex chats with Zuben Mathews - CEO and Co-founder of Brigit. Brigit is a leading consumer financial app in the United States that offers a suite of holistic financial products including budgeting, financial insights, access to paychecks, and credit building. Zuben kicks off the conversation discussing his journey from investment banking at Deutsche Bank to founding one of the largest financial health apps in the U.S. Mathews reflects on his early experiences in banking, where he launched a small entrepreneurial team within Deutsche to leverage the bank's data and client relationships to drive revenue. This experience helped shape his approach to solving real financial pain points, which became the foundation of Brigit. Zuben explains Brigit's focus on addressing the U.S. financial crisis of living paycheck-to-paycheck, a problem he personally experienced as an immigrant student. Brigit's initial product leverages cashflow data to provide instant cash advances, helping users avoid overdrafts and predatory loans. Mathews emphasizes that Brigit's success stems from a commitment to solving users' deepest financial issues and using real-time cashflow data, not traditional FICO scores, to provide financial solutions. The conversation delves into Brigit's subscription-based business model, which offers transparency and value to users, helping them save money while improving financial stability. Zuben discusses how the app has grown to serve over a million users, generating more than $100 million in revenue with a small team of 90. He also addresses challenges in fintech, such as data access in the U.S. compared to Europe's open banking regulations, and calls for more balanced regulation that encourages innovation while protecting consumers. The discussion concludes with Zuben advocating for greater access to bank data and better infrastructure for fintechs, highlighting the importance of innovation in improving customer outcomes in the financial space. MENTIONED IN THE CONVERSATION Brigit's Website: https://bit.ly/4d8tqohZuben's LinkedIn: https://bit.ly/3XvsEvT Topics: Fintech, neobank, overdraft, cash advance, subscription, financial wellbeing, PSD2, regulation Tags: Brigit, Deutsche Bank, Plaid, Chime, Revolut, Monzo, Yodlee, Synapse, Coastal Community Bank ABOUT THE FINTECH BLUEPRINT
Data is maturing at an incredible rate. In turn, the value of data is increasing as new strategies and productization continues to evolve. In episode 15, Eagle Alpha CEO Niall Hurley, discusses the changes and developments in the alternative data space.Niall highlights emergence of corporates, often times b2b SASS companies, realizing new high margin revenue opportunities by monetizing their data by working with companies like Eagle Alpha to deliver unique insights to their clients. By allowing EA to take on the compliance and economic feasibility testing of bringing new data sets to market, Niall is at the tip of the spear for bringing new insights into the market place faster and helping make better capital allocation decisions.Historically new data sets are brought to market by an entire entity whose business model is to resell data (Think 1010, Yodlee, etc, or to create new data sets as an aggregator, think Yipit, MScience, etc). It is rare for a corporate to sell direct in a b2c model. It's growing increasingly more challenging to figure out compliance, difficult to find distribution unions, and is not always a significant enough revenue opportunity to justify the resources required to execute.However, Niall believe change is among us his company is positioned well to act as a market place for the high managing, orthogonal revenue opportunities for corporates to monetize their data.Additional topics include:The exploration of new data categories and the continued support for data delivery and go-to-market strategies.Advancements made by quantitative and multi-strategy funds in utilizing alternative data, and the challenges faced by smaller funds in adopting these data sourcesThe need for a robust data infrastructure and platform to effectively integrate and analyze alternative dataIs there a need for open-source solutions in risk modeling?.It's all here in this incredible episode of the Hedgineer Podcast. Listen here. Hosted on Acast. See acast.com/privacy for more information.
Lex chats with Matt Watson, the founder and CEO of Origin, a comprehensive money management platform for the modern workforce. Watson discusses his background as an entrepreneur and his first fintech experience working on Wall Street. He also talks about his previous business in the commercial insurance space and the challenges of building out the go-to-market function for that company. Watson then explains the concept behind Origin and its focus on providing a mass-market private banking experience for the underserved segment of the population with investable assets below $500,000. He discusses the company's go-to-market strategy, its target market, and its monetization strategy. Watson also touches on the collapse of Mint and the opportunity it created for Origin, as well as the role of generative AI in financial planning and guidance. He concludes by discussing the ownership of data and the challenges of accessing and utilizing consumer financial data in the industry. MENTIONED IN THE CONVERSATION Origin's Website: https://bit.ly/4bJcMvcMatthew's LinkedIn: https://bit.ly/3ym8mMa Topics: fintech, AI, artificial intelligence, PFM, personal financial management, embedded financeCompanies: Origin, Origin Finance, Mint, Mint.com, Plaid, LearnVest, Column Tax, Intuit, Yodlee, ChatGPT ABOUT THE FINTECH BLUEPRINT
In this episode I speak to Darren Voges, one of various people who might claim to be a godfather of alternative data. Darren was the man who brought probably the most influential dataset in alt data's history to the market – the Yodlee credit card dataset. In our conversation we talk through the story of how the dataset was launched, and how it came to change the whole scene.Separately, I will be in New York for the Neudata conference in the first week of June, I look forward to catching up with people while I'm there.DISCLAIMERThis podcast is an edited recording of an interview with Darren Voges recorded in May 2024. The views and opinions expressed in this interview are those of Darren Voges and Mark Fleming-Williams and do not necessarily reflect the official policy or position of either CFM or any of its affiliates. The information provided herein is general information only and does not constitute investment or other advice. Any statements regarding market events, future events or other similar statements constitute only subjective views, are based upon expectations or beliefs, involve inherent risks and uncertainties and should therefore not be relied on. Future evidence and actual results could differ materially from those set forth, contemplated by or underlying these statements. In light of these risks and uncertainties, there can be no assurance that these statements are or will prove to be accurate or complete in any way. Hosted on Acast. See acast.com/privacy for more information.
In the debut episode of our podcast, we speak with Farouk Ferchichi, Group President of Envestnet | Yodlee and Global Head of Envestnet Data & Analytics about his fintech entrepreneurial background and how what he's learned along the way is being applied now in his work at Envestnet. Our chat covers things like: Effective ways to sell transformation internally Data democratization in the age of drowning in data and data command & control. What is “financial wellness” and is it the same for everyone? The different services financial customers need at every stage of their financial journey. What's the best role for AI to play right now in financial management and advisement? Useful links: Yodlee.com Farouk Ferchichi on LinkedIn
“Plan your home loan and financial life to be portable,” says Gino Farina“A large part of my job is financial coach, but we use plenty of technology to help us” In this episode we cover:1. There are 19,000 mortgage brokers in Australia; they run their own business, and are paid by the banks/others when they write loans and recommend other products.2. What does a mortgage broker do? Explanation of how brokers help clients, especially educating people about finance3. Who are your customers? Individuals, couples, businesses4. What are the key issues? Evaluation, decision making time5. What tech do brokers use? Equifax (credit reports), Connective (Mercury), Sales Tracker (CRM, Sales process), Monday (CRM), Cash Deck, My Prosperity and Yodlee (looking at clients cash flows, home loans, interest rates), Canstar, has reviewed Sherlok.6. What is the bank loyalty tax? What could be done differently? Client engagement and financial advice is needed. There are 200 home loan providers in Australia, Commonwealth Bank has 25% market share.7. Differences between business loan broking vs residential8. What is churn and why do people move bank/provider every 7 years?9. Message to fintechsYou can get in touch with Gino at The Bondi Broker: https://bondibroker.com.au/
Sukhinder Singh Cassidy, CEO at Xero & a tech leader and entrepreneur, served as StubHub's president. She's held key roles at Google, Amazon, News Corp, Yodlee, and Polyvore. In 2011, she founded JOYUS, a video shopping platform for women, leading as CEO and Chairman until 2017. She's also the Founder of theBoardlist, advocating for boardroom diversity. On The Menu: 1. Entrepreneurial insights: Emphasizing continual decision-making over a single perfect choice for success. 2. Tough entrepreneurial decisions: Managing cash, halting businesses, and staffing adjustments for financial sustainability. 3. Business development strategy: Juggling multiple opportunities to refine negotiation skills and foster business growth. 4. Negotiating prowess: Small businesses setting firm positions in negotiations with larger corporations. 5. Efficiency via cloud technology: Streamlining tasks, like accounting, to save costs and time for small businesses. 6. AI's role in financial management: Predicting AI's broader integration beyond generative AI for enhanced efficiency. Click here for a free trial: https://bit.ly/48qA47T Follow us on social media to hear from us more - Facebook- https://bit.ly/3ZYLiew Instagram- https://bit.ly/3Usdrtf Linkedin- https://bit.ly/43pdmdU Twitter- https://bit.ly/43qPvKX Pinterest- https://bit.ly/3KOOa9u Happy creating! #SukhinderSingCassidy #Cash #Cuts #MarketerOfTheMonth #Comebacks #Xero #Outgrow #Podcastoftheday #MarketingPodcast #UX
Lex chats with Ed Maslaveckas, the founder and CEO of Bud, a FinTech company focused on data aggregation and artificial intelligence in financial services. They discuss the evolution of Bud's business model, the atmosphere of the FinTech industry in the UK, the challenges of data enrichment and customer insight, and the potential of AI agents and generative AI in transforming financial products. Maslaveckas highlights the value of accurate transaction data in reducing call center costs, improving lending decisions, and enabling personalized marketing. He also emphasizes the importance of automation and co-piloting in enhancing the customer experience and increasing efficiency in financial organizations. MENTIONED IN THE CONVERSATION Bud's Website: https://bit.ly/3TjBWueEd's LinkedIn profile: https://bit.ly/3TaEsTE Topics: Fintech, open banking, embedded banking, banking, API, GenAI, AI, generative ai, artificial intelligence, data aggregation Companies: Bud, Bud Financial, Plaid, Salesforce, Yodlee, mint.com ABOUT THE FINTECH BLUEPRINT
Lex chats with Farouk Ferchichi, the President of Data and Analytics at Envestnet - supplies financial and wealth management technology and services to financial institutions. Farouk starts off by delving into the journey of understanding data and analytics. The conversation explores the challenges and dynamics of embracing quantitative decision-making across industries, emphasizing the transformative power of Yodlee in financial data aggregation. Farouk explains how Yodlee's scope has evolved from Personal Financial Management (PFM) to encompassing brokerage, spending, and credit data. Lex and Farouk also discuss the diversification of distribution by integrating payments and banking data beyond the advisory experience. Farouk provides valuable insights into navigating fintech market dynamics, striking a balance between payment trends and asset-based stories. The discussion culminates in a vision for revolutionizing financial identity through unifying data and enabling personalized decisions with AI. MENTIONED IN THE CONVERSATION Envestnet's Website: https://bit.ly/3r03h95Yodlee's Website: https://bit.ly/45ucdT8Farouk's LinkedIn profile: https://bit.ly/3L75W7A Topics: Data, analytics, AI, embedded finance, aggregation, machine learning, AI, deep learning, neural networks, PFM, Wealth management Companies: Envestnet, Yodlee, Amazon ABOUT THE FINTECH BLUEPRINT
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Miguel Armaza sits down with Peter Hazlehurst, CEO & Co-Founder of Synctera, a Banking as a Service platform powering accounts, cards, payments, lending, and more.Launched back in 2020, Synctera has raised ~$50 million from FinVC, Lightspeed, Portage, Mastercard, Max Levchin, Alexa von Tobel, and a long list of great fintech minds.Peter has also built and sold several fintech companies over the past 30 years and also held leadership roles at Uber, Google, and Yodlee.We discuss:Banking as a Service: past, present, and future. Where the industry is going and why close attention to compliance is more important than ever.Lessons for fintech builders. Peter launched his first fintech company in the early 90s and has seen it all.What company leaders should know when building a client onboarding and sales process for fast-growing companies.Fraud management, fundraising reflections… and a lot more!Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today's global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary, instead? Check out the Fintech Leaders newsletter and join 50,000+ readers and listeners worldwide!Miguel Armaza is Co-Founder & Managing General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIpqp
Creating Segment of One Digital Experiences for Customers. View the full video interview here. Craig McLaughlin is the Founder and CEO of Silicon Valley-based Finalytics.ai, the first community financial institution platform to apply real-time big data, and machine learning to address the unique needs of each prospective and current member. Craig is regularly featured in industry media as an author of articles on industry trends. He is involved in numerous conferences serving the role of facilitator, panelist, and speaker. Mark Ryan is the Founder and Chief Data Officer of Silicon Valley-based Finalytics.ai. Mark's focus is on ROI goals, data strategies, digital channel reporting, and establishing processes for data analysis that shape the capabilities of the Finalytics.ai platform. Mark has worked with numerous high profile clients including Visa, PayPal, Western Alliance Bancorp, SchoolsFirst FCU, TCF Bank, LendingTree, and Yodlee.
More about PURE Property Management and Joe PolverariPURE Property Management is the fastest growing profitable residential property management and technology companies in the U.S. Led by a team of experienced industry professionals and seasoned technology innovators, PURE acquires residential property management companies and invests in their people and processes. By deploying technology and providing operational efficiencies, PURE creates simple and satisfying experiences for residents and investors, including institutional portfolio managers.Joseph Polverari is co-founder and general partner of Silicon Valley-based PURE Property Management, the fastest growing profitable residential property management and technology company in the U.S. He is a seasoned entrepreneur and fintech pioneer, who led corporate development and strategy at Yodlee, a financial data aggregation and analytics platform, through its IPO in 2014 and subsequent acquisition by Envestnet. Polverari is leveraging his expertise to lead an experienced team of industry insiders looking to transform the traditionally cumbersome and complex process of managing properties. Connect with Joe on LinkedIn Check out PURE Property Management
What steps do proptech innovators need to take to realize the success of fintech? View the full video interview here. Joseph Polverari is co-founder and general partner of Silicon Valley-based PURE Property Management, the fastest growing profitable residential property management and technology company in the U.S. He is a seasoned entrepreneur and fintech pioneer who led corporate development and strategy at Yodlee through its IPO and acquisition.
#metaverse #bullieverse #nft #tokens Murali Reddy Co-Founder & CEO along with his co-founders Srini Anala, Sanjit Daniel & Arunkumar Krishnakumar are building BULLIEVERSE- an Open Metaverse truly owned by players, creators, and the community. Murali is a serial entrepreneur with decade-plus expertise in main excessive-efficiency groups in funds, at IBM, Oracle and Yodlee. He's accountable for ensuring all operations run effectively and easily. Management Coach, Cryptographer and Blockchain Keynote speaker. https://in.linkedin.com/in/muraliduvvuru https://twitter.com/muraliduvvuru https://bullieverisland.com/ https://twitter.com/Bullieverse XROM- Home of Extended Reality India's 1st AR/VR Focussed Podcast Kindly subscribe to our youtube channel www.youtube.com/xrompodcast Music Credit: Adam Avil Track Title: Shiv
Schwark Satyavolu, a General Partner at Trinity Ventures, shares lessons from his many years of experience as a founder, operator, technology executive, and now an investor. Schwark talks about unwillingly getting into FinTech when he was building Yodlee, and how he got into investing in crypto startups. He also gives an interesting explanation as to why he likes investing in naive fast learners.In this episode, you'll learn:1:52 The 2000 bubble burst forced me to (unwillingly) get into FinTech - Schwark6:19 A similar thing that happened to FinTech is happening to crypto.19:31 Why naive fast learners succeed in building big companies22:57 Should you pause your startup building until the prevailing macroeconomic volatility eases?The non-profit organizations that Schwark is passionate about: Asha, PrathamAbout Guest SpeakerSchwark Satyavolu is a General Partner at Trinity Ventures. A decades-long financial services insider, Schwark is a serial entrepreneur and inventor with 15 patents. He focuses on fintech, AI and security startups that are laying the fundamental building blocks for the technology-based ecosystems of the future.Before joining Trinity, Schwark co-founded two fintech companies, Yodlee (YDLE) and Truaxis. He also ran a $200 million division of Mastercard and served as a public company executive at LifeLock (acquired by Symantec).About Trinity VenturesTrinity Ventures is a Silicon Valley-based venture capital firm that invests in passionate entrepreneurs who are transforming revolutionary ideas into reality. Trinity focuses on early-stage investments in social commerce and entertainment, digital media, Saas, and cloud and infrastructure. The firm has invested in leading companies such as Aruba Networks, 21Vianet, Blue Nile, LoopNet, Photobucket, SciQuest, Starbucks, BeachMint, Infoblox, Trion Worlds and Zulily.Subscribe to our podcast and stay tuned for our next episode that will drop next Tuesday. Follow Us: Twitter | Linkedin | Instagram | Facebook
In this conversation, we chat with John MacIlwaine, Founder and CEO at HighNote. The former general manager at Paypal Holdings Inc-owned Braintree. Highnote improves embedded payments experiences, reducing speed to market while supporting customer loyalty and engagement. John is a senior business and technology professional with 25 years of experience in executive level GM/CEO and CTO/CPO roles, primarily within the financial services industry, with expertise in technology innovation, strategic vision, implementation execution, and operational excellence in both early stage and mature companies. He is a seasoned general manager with significant people leadership (1,500 staff) and P&L responsibility ($195 Million). He has a reputation for building high performing global teams (India, Singapore, Philippines, US) and operating effectively in diverse corporate cultures across industries and geographies. More specifically, we touch on the journey of leadership through Morgan Stanely, Envestnet, SunGard, GreenDot, Visa, Lending Club, Braintree/PayPal and HighNote. Touching on the progress of technology influencing embedded finance through each of these entities, and so so much more!
“Time to Yes” is FinTechs Key Issue says Experity CapitalEpisode 18: Interview with Clint Howen, Founder at Hero Broker & Director/Head of Digital at Experity CapitalKey items discussed in this interview:1. “Time to Yes” is the Number One Issue2. Time to Yes is driven by FinTech ‘Super Apps' because they offer greater insight into a customer's financial/wealth position 3. Super App's only possible because of data aggregators (such as Yodlee, IDS, Core Logic etc)4. Large numbers of Mortgage Brokers to retire soon, creating opportunity for FinTech to offer technology at scale for home loans Clint Howen from Experity Capital says he built Hero Broker to offer a fully digital home loan experience, but he realised that customers still want to speak with, or be guided by, another human when it comes to the home loan experience.Whilst the number one driving force for the technology is how to reduce the complexity and time is takes to originate a home loan, human psychology is such that customers still require explanation on the process for applying for, and getting a home loan. FinTech allows Brokers to ‘do more with less' – Clint is planning to use technology to scale how many clients a broker can deal with at any one time. Additionally, a large percentage of the current home loan/mortgage brokers are over 55, and will retire soon; Experity will look to buy their ‘mortgage books' and use their brokers plus their technology to service the clients.FinTech allows Brokers a greater and deeper insight into each customers, whereby the technology pulls more data into the ‘one view' of a customers income/wealth profile, allowing a Broker to help the customer, especially on the home loan journey. This issue is often referred to as the ‘benefit of the Super App'Clint discusses how a large percentage of Mortgage Brokers will be retiring over the next decade, creating a huge opportunity for online/fintech if they can get the balance right between technology at scale and human-to-human interaction.Yodlee and other data providers play a crucial role in enabling the ‘Super App' by bringing the data together in one place About Clint Howen, Hero Broker and Experity CapitalClint is an experienced startup founder with a mission to connect the design, technical and business worlds to help build innovative, user-centric products. Clint is the founder of Hero Broker as well as Director and head of digital at Experity CapitalExperity Capital is a fintech and mortgage broker that offers customer the ability to Manage All their Money, Assets, Investments In The One Place. Experity customers can Manage & view all their bank accounts, property assets and investments in the one place.https://www.linkedin.com/in/clint-howen-794a2b75/ https://experity.com.au/ Listen to all the episodes here:https://fintechsummit.com.au/the-fintech-report-podcast/
Sons of CPAs… Powered by Relay (feat. Yoseph West) Recorded October 4, 2021 Episode #32 Yoseph West | CEO and Co-Founder of Relay Financial Toronto, CA ***shout out to our sponsor TaxBandits*** 4 Some cool things about Toronto besides it's a hub for accounting tech 5 how did you get into the accounting space? 7 learning how critical the back office function of a business truly is 9 what's the biggest thing you learned when growing your first startup to 70,000 users and selling to Wave? 10 lessons on bonds and friendships and leaving Wave on the path to working for HubDoc 12 the cloud ghost town of 2014… and early HubDoc days ***shout out to Deborah*** 15 some light RPA talk… but not really 17 being at HubDoc right before their acquisition by Xero ***shout out to the Jamie Shulman and Jamie McDonald aka the Jamies*** 19 the Genesis of… Relay Financial, let's be the bank ***shout out to Evernote and Notion*** 20 the challenges of small business banking and how the big banks really struggle with software 24 starting with the customer, and controlling the banking process from top to bottom 25 on the need for a FinTech banking charter ***shout out to Stripe, Square, and Evolve Bank and Trust*** 26 what problems does Relay solve? 28 Accountants love that Relay has partner portals, a direct reliable bank feed, and sending across rich transition data ***shout out to QBO, Xero, Plaid, Yodlee*** 29 that all sounds great, but how do I sell that to my clients? We need to focus the conversation on solving the clients pain points, not on switching banks 31 fun fact: most small businesses have 2.63 banking relationships ***shout out to Nikole Mackenzie aka Niks*** ***shout out to our sponsor Relay Financial*** 37 SMB lending relationships with banks 40 whose the Rick and whose the Morty on this podcast? 41 accounting firms aren't spending enough time on security in their playbook… ***shout out to Rewind and Practice Protect*** 43 where do you see Relay going in the next 5 years? 44 in what space would a Relay acquisition make sense? ***shout out to Sasan Goodarzi*** 46 what are some of the team culture ideas that you've learned along the way that you want to implement at Relay? ***shout out to the Relay Team*** 47 some lessons to learn from the HubDoc days and values to share were empathy, integrity, transparency, and just having a fun culture 48 as a CEO what are you doing to make sure that culture is embodied by your team at Relay? 51 the future of work is a Hybrid model and flexibility 55 it's the snacks and little things that people really love about an office 56 going from 3 employees at Relay to 50 to 100 by end of next year! --- Send in a voice message: https://anchor.fm/sonsofcpas/message
Sukhinder Singh Cassidy: Choose Possibility Sukhinder Singh Cassidy is a leading technology executive and entrepreneur, board member, and investor with twenty-five years of experience founding and helping to scale companies, including Google, Amazon, and Yodlee. Most recently, she served as president of StubHub, which thrived under her leadership and sold in 2020 right before the pandemic for $4+ billion. She is the founder and chairman of the Boardlist and has been profiled in Fortune, Forbes, The Wall Street Journal, Business Week, and The New York Times, among others. She has been named one of Elle's Power Women, one of the Most Creative People in Business by Fast Company, and one of the Top 100 People in the Valley by Business Insider. She is the author of Choose Possibility: Take Risks and Thrive (Even When You Fail)*. In this conversation, Sukhinder and I discuss how to handle a transition in a way that works for both you and the organization you're leaving. We discuss the value of proactive communication and clear timelines — plus some of the hidden costs of transitioning poorly. Finally, we made the invitation to consider transitions in the context of your long-term career goals. Key Points Don't leave before you leave. Putting in maximum effort until you're gone protects your reputation and the impact you've worked to achieve. Beware the cost of lingering. You likely know the right timeframe for your departure — use that to frame your transition. Leave opportunity in your wake. Use remaining time to set the team up for success, provide coaching and mentoring, and make it an easier transition for others. Tie up loose ends before you depart. Leave the team an organization in a place you would want to inherit if you were the new leader coming in. Take small steps, middle steps, and big steps. Avoid fixating on the myth of the single choice. Careers come together with many choices, over time. Resources Mentioned Choose Possibility: Take Risks and Thrive (Even When You Fail)* by Sukhinder Singh Cassidy Related Episodes How to Challenge Directly and Care Personally, with Kim Scott (episode 302) The Way to Make Better Decisions, with Annie Duke (episode 499) Making the Case for Your Promotion, with May Busch (episode 526) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Sukhinder Singh Cassidy is a leading technology executive and entrepreneur, board member, and investor with twenty-five years of experience founding and helping to scale companies, including Google, Amazon, and Yodlee. Most recently, she served as president of StubHub. She is the founder and chairman of theBoardlist and has been profiled in Fortune, Forbes, The Wall Street Journal, Business Week, and The New York Times, among others. She has been named one of Elle's Power Women, one of the Most Creative People in Business by Fast Company, and one of the Top 100 People in the Valley by Business Insider among many other accolades. She is the author of The Wall Street Journal bestseller, CHOOSE POSSIBILITY. www.choosepossibility.com
Shreesha Ramdas is SVP and GM at Medallia-Strikedeck. Previously he was the CEO and Co-founder of Strikedeck, a customer success automation company. Before Strikedeck, Shreesha was the GM of the Marketing Cloud at CallidusCloud, Co-founder at LeadFormix (acquired by CallidusCloud) & OuterJoin, and General Manager at Yodlee. Prior to that, Shreesha led teams in Sales and Marketing at Catalytic Software, MW2 consulting, and Tata. Shreesha is also active in the startup community as an advisor/investor- Workato, Enact, RevvSales, Elastica (Symantec), DX Continuum (ServiceNow), EmpInfo, Fullcast, ObeoHealth. Find Shreesha on Twitter @Shreesha.
FDATA and Yodlee are optimistic on Open Finance: “the right data, in the right hands, at the right time, can change the world!” Interview with: Jamie Leach, FDATA and Tonia Berglund, Envestnet YodleeKey Points discussed include:CDR is more than Open Banking – it's open finance and open data – but what are the immediate opportunities, and what's coming in the longer term? Listen to this podcast to learn more.According to FDATA and Yodlee, there are three winners from Open Banking: consumers, fintechs and banks.Banks forced to share data; but banks can embrace banking – they can use data too - also banks can develop new services.Banks have legacy systems but getting ready for Open Banking means better quality data within the bank; this increases efficiencies for the bank.Open Finance delivers some very basic outcomes – more transparency, more insights into pricing; is crucial for transferring someone from another bank (switching campaigns will boom) Analytics and Apps are both crucial for fintechs as they drive innovationMany Business cases still not proven – will take time to understand what works and what doesn't.Plus, some way to go in terms of all banks sharing data: “we are two miles into the Marathon,” says Jamie Leach of FDATA. Jamie covers topic of cost and barriers to entry for fintechs - why is Australia 4 or 5 times the cost of UK to participate in the Open Data regime? (Note: UK doing 800 million API calls a month, and rate of growth is 100%+) Is the worry about security and consumer protection in Australia leading to higher costs?What are the issues for fintechs who want to switch from ‘screen scrapping' to Open Banking Data?Discussion of consent; how consumers give consent to FSIs to use their data; How important is Privacy by Design and what does it mean?Discussion on Data Collaboration and Data Standards; this is a new area for tech and for the law; where are we at in Australia?Discussion on how FSIs/fintech use the data they collect – especially using Ai to understand both individuals and trends; how does Ai blend with Open Banking? Jamie Leach is the Regional Director in Australia and NZ for The Financial Data and Technology Association, a role that see's Jamie work with government, regulatory authorities, and financial industry stakeholders to open up Australia's and New Zealand's financial sector so all companies can benefit from the Consumer Data Right, also known as Open Banking.Jamie is also the Founder of Open Data Australia, Board Chair of tech start-up GridQube, sits on the International Advisory Committee for the University of Melbourne Centre for Spatial Data Infrastructures and Land Administration, and is an expert on e-KYC and Digital Identity for the UN and the World Bank.Tonia Berglund is Director of Product at Envestnet Yodlee. Tonia is responsible for heading up Open Banking in Australia and New Zealand, bringing together the global open banking strategy for US based aggregator and Wealth Tech Company Fintech, Envestnet I Yodlee. Tonia has spent the last 18 years driving digital change as a senior leader in the Technology and Finance sectors, working in large and small organisations including CBA, Westpac and the Federal Government. She holds Post Graduate Degrees in Business and Technology and has been at the forefront of heading up transformation programs moving systems and processes online across business, wealth and retail divisions.
Open banking is not a new concept. More than a decade ago companies like Yodlee were allowing their 30 million users to connect to online banking. But it has certainly come of age in the last two to three years as consumers demand more and better access to their financial data. Our next guest on the Fintech One-on-One podcast is Justin Jackson, the VP of Product Management at Fiserv. Fiserv is a leader in technology solutions for financial services firms and Justin is an expert in open banking. In this illuminating discussion, he takes us through the open banking landscape and how banks and credit unions, as well as fintechs, are using open banking today. Connect with Fintech One-on-One: Tweet me @PeterRenton Connect with me on LinkedIn Find previous Fintech One-on-One episodes
Sukhinder Singh Cassidy, Founder & Chairman theBoardlist chats with Amit Somani, Managing Partner Prime Venture Partners. Sukhinder is a Digital leader, Board member and Investor with 25+ years experience. She has held leadership roles at Stubhub, Google, theBoardlist, Yodlee, Polyvore, Joyus and Amazon. Listen to the podcast to learn about01:00 - Risk-taking as an early-stage startup founder06:50 – How to train your team to take risks11:30 – Evaluating risk and reward when joining a startup21:45 – How to rent the mind that you can't afford to hire27:30 – How should board members help founders31:30 – Think Gut-Data-Gut NOT Gut Vs Data36:00 - How to write a book about principlesCheck out the book Choose Possibility by Sukhinder Singh CassidyYou can read the complete transcript hereWant to listen to another industry leader who knows the intricacies of both an incumbent and a startup? Prime Venture had Julie Zhuo, Facebook's former Design VP and currently the co-founder of Sundial, as a guest on the podcast. Learn about Julie's journey from being an intern in Facebook to becoming Design VP, the secrets to building for the user when you are not the user anymore, how to persuade other stakeholders, turning data into actionable insights, and a lot more. Listen hereEnjoyed the podcast? Please consider leaving a review on Apple Podcasts and subscribe wherever you are listening to this.Follow Prime Venture Partners:Twitter: https://twitter.com/Primevp_inLinkedIn: https://www.linkedin.com/company/primevp/ This podcast is for you. Do let us know what you like about the podcast, what you don't like, the guests you'd like to have on the podcast and the topics you'd like us to cover in future episodes. Please share your feedback here: https://primevp.in/podcastfeedback
The FinTech Report podcast is brought to you in Partnership with Australian FinTech, a news and information website covering everything you need to know in fintech in Australia and around the world, as well as a Directory of over 800 fintechs. Our thanks to the Australian FinTech team for supporting The FinTech Report – you can learn more at www.AustralianFinTech.com.auThis podcast is brought to you in Partnership with global data aggregator and Open Banking experts, Envestnet Yodlee. Envestnet Yodlee has held an office in Australia for over a decade, is actively engaged with the ACCC and Open Banking and is compliant with the highest level of local and international infosec standards. Envestnet Yodlee's data solutions are used by some of the region's most exciting and innovative companies, including 86 400, Xero and Finder. Envestnet Yodlee are passionate about empowering financial service providers to use financial data and intelligence to better serve their customers, and the team have extensive knowledge on the topics of finance innovation, CDR, open banking, responsible lending, and data aggregation, account verification, and analytics. Learn more at: https://www.yodlee.com/oceaniaOur two guests for this episode are; Dan Jovevski, the Founder & CEO at WeMoney; and Lauren Applegate, Director Customer Success and Marketing ANZ at Envestnet YodleeWeMoney's mission is to empower people to take control of their financial story so that they can get onto the ladder and improve their life and money.WeMoney is a financial wellness platform that tracks all your money in one place. You can track your credit score, bills and recurring payments, understand your savings, debt and monitor your income through a complete toolset that can make your dollar and keep them in the black.By leveraging frontier behavioural science and artificial intelligence, WeMoney nudges and guides you towards better, informed and insightful financial choices and address the root causes of pitfalls of money management. Connect with a passionate community that connects you other likeminded people going through a similar journey.Lauren Applegate holds a Bachelor of Psychology and a Bachelor of Marketing and is a customer success and retention expert with deep experience in the financial industry. As Envestnet | Yodlee's ANZ Director of Customer Success and Marketing, Lauren's role is centred around ensuring that her customers can innovate, succeed, and grow through the use of Envestnet | Yodlee's best-in-market Data Aggregation, Account Verification, Data Enrichment, Financial Wellness, and Credit Accelerator tools. With a background of executing marketing functions for online start-ups, as well as holding sales leadership roles within large Insurance providers, Lauren has a great mix of experience to assist everyone from small Fintech's to large Financial Institutions with their growth strategies.In this episode we discuss:Why WeMoney? Dan shares his Founder storyWhat does WeMoney do? What does Envestnet Yodlee do for WeMoney?What is the benefit of having a data aggregator?What are the key issues Envestnet Yodlee solves for WeMoney & other customers?Explain Nudge Economics & Behavioural scienceHow do you measure results? What do you think of the fintech eco-system?
Overcome Your Fear of Taking Risks and Learn to Make Choices with Sukhinder Singh Cassidy Are you afraid to make choices ? Many of us get wrapped up in the fear that a single decision can make or break our entire lives. Choosing to go to one school over another, or taking a job and turning down an offer—these may seem like the sole determinants of our future. However, success and failure are often an accumulation of decisions and not something that stems from only one choice. In today's episode, Sukhinder Singh Cassidy joins us to talk about how to bravely own your decisions. Every time we make choices, we also take on some risks. However, you can grow to become more discerning and calculated. Sukhinder also shares how you can change your perspective around making decisions, embracing changes, and recovering from failure. We also talk about seeking truth at work so that you can be your most authentic self. If you want to stop agonizing about making choices, this episode is for you! Here are three reasons why you should listen to the full episode: Discover why you become unable to make choices and how you can begin to act. Learn the ways you can foster truth-telling at work so you can live as your truest self. Understand how success is a cycle and an accumulation of choices over time. Resources Connect with Sukhinder: LinkedIn I Twitter Choose Possibility Understand the way you take risks here! Choose Possibility by Sukhinder Singh Cassidy Books by Kim Scott Radical Candor Just Work Create a daily meditation ritual in just seven days! Download BUILD YOUR DAILY MEDITATION RITUAL and other freebies on the Radically Loved website! FREE Action Guide! Apply the lessons you learn from this episode as you listen! Sign up at com, and I'll send it right away! Episode Highlights The Myth of the Single Choice Sukhinder's book aims to debunk myths surrounding risk-taking. Society often celebrates big risk-takers, leading many to think that success is all about one big choice. When we put such pressure on a single choice, we become paralyzed and unable to act. The relationship between risk and reward is not linear. It's not about the first choice; it's about continuing to make choices. Tune in to the full episode to hear Sukhinder's view on the cyclical journey of making choices. Change Your Mindset Surrounding Choice We accept that companies need to pivot to become successful. Take, for example, Uber and Amazon. However, we tend to think our careers need to be linear. Our careers can have multiple cycles of change, success, and even failure. Remember that you can still make choices to recover after a failure. Make Choices, Expect Risks, and Be Patient Risk accompanies each decision, but having a system can help you stop agonizing whenever you make choices. While we should act on our agency to make choices, remember that some results may not be in your control. Take time to sort through your options before you make choices. Be a calculated risk-taker. You can't force success, as it is the result of your circumstances. However, you can control how you respond to these things. Spirituality and Risk-Taking Sukhinder's parents were doctors, and they believed that their work was how they gave back to the world. Her parents' beliefs largely influenced her thinking. For Sukhinder, who you are at work is part of who you are. Work can give you joy and purpose if you choose the right workplace for you. Sukhinder also shares that her father's entrepreneurship and creativity inspired how she sees her work. Find Where You Can Fit In Your full self can only be realized in the right environment and workplace. Put yourself in places that align with your values and celebrate your strengths. Fitting in also means being in the right culture that helps you feel included. When we don't show ourselves fully, that may be because we are afraid of taking risks. However, we can make choices and take small risks to express ourselves more. Being a Truth Teller We've all been taught that speaking up will make people dislike us. Have more agency at work by asking questions that will help reveal the truth. Seeking the truth will help not only you but everyone around you. Bosses should learn how to foster truth-telling in their workplaces, as it helps everyone learn faster. Listen to the full episode to hear Sukhinder's experiences of being a truth-teller at work! Lessons from the Pandemic Sukhinder likens the pandemic to a coconut event. It is something that showed us how flexible and resilient we can be. Embrace change. Exercise your risk-taking ability and develop it like a muscle. Make choices about what you want to change today. If you're intimidated by big decisions, start with smaller ones. You just need to take the first step and keep going until you start seeing results. Success is an Accumulation of Choices Sukhinder shares how she chose to quit Google and become CEO of Polyvore. However, she was outed after only six months. To an outsider, this situation might have seemed like a failure. However, 10 years later, those choices led her to become a board member in various e-commerce and lifestyle companies. There is a rhythm to how we make choices and unlock results. Sometimes, these are just not the ones we are conditioned to expect. Don't let your failures cripple you. The more you make choices, the more you'll encounter failure, but the more you'll accumulate successes too. Have the Courage to Ask Learn to negotiate to help balance your life, whether for work or personal matters. Sukhinder shares how she was able to negotiate with Google to take her daughter on international trips. Don't treat your professional and personal life in an entitled way. Rather, try to balance everyone's needs. Acknowledge that in a negotiation, something will be sacrificed. So it's important to be open and communicative. If you don't ask, you'll never know what's possible. Being Imperfect We can't have everything perfect and balanced in every single moment in time, and that's okay. It's more important to look at things over a longer period. How Sukhinder Feels Radically Loved Sukhinder feels radically loved by the support and appreciation she has gotten from her family and colleagues. 5 Powerful Quotes from This Episode [07:53] “When you fail, you still have a choice to make about what to do next. And once you've lived those cycles enough, another dawn will rise if you fail again.” [11:29] “You can't force everything; you can't force success.” [23:23] “Whether you seek out change or change seeks you out, your opportunity is to embrace change and become calculated and think of it as a muscle you can exercise.” [24:31] “You're not one choice away from success. Success is often many unfolding choices, and they're imperfect. All you really need to do is make the first one.” [29:48] “People who choose frequently may encounter more failure; they're likely to accumulate more success as well.” About Sukhinder Sukhinder Singh Cassidy is a top digital CEO and entrepreneur with over 25 years of experience in leading, advising, and scaling companies including StubHub, Google, Amazon, Yodlee, and Polyvore. She is the founder and chairman of theBoardlist, a talent marketplace for leaders who are seeking executive opportunities. Sukhinder is also a multi-time board member and angel investor for several companies including TripAdvisor, Urban Outfitters, Reformation, and Ericsson! In her upcoming book, Choose Possibility, Sukhinder talks about taking risks and thriving even when you fail. Interested in connecting with Sukhinder? You can reach her on LinkedIn and Twitter. This episode is brought to you by CEREBRAL Go to https://getcerebral.com/loved to get 65% off your first month off of medication management and care counseling. Enjoy the Podcast? If you felt radically loved from listening to this podcast, subscribe and share it with the people you love! Love to give us 5 stars? If you do, we'd love a review from you. Help us reach more people and make them feel loved. Do you want to help people stop agonizing about making choices and seek possibilities instead? A simple way is to share what you've learned today on social media. Don't forget to follow and message us on these platforms! Instagram: https://www.instagram.com/rosieacosta/ Twitter: https://twitter.com/rosieacosta Facebook: https://www.facebook.com/radicallylovedrosie TikTok: https://www.tiktok.com/@itsrosieacosta To feeling radically loved, Rosie
Today's episode welcomes Sukhinder Singh Cassidy, a leading technology executive and entrepreneur, board member, and investor with twenty-five years of experience in founding and helping to scale companies, including Google, Amazon, and Yodlee. Most recently, she served as president of StubHub, which sold in 2020 for $4+ billion right before the pandemic and thrived under her leadership. She has been profiled in Fortune, Forbes, The Wall Street Journal, Business Week, and The New York Times, among others. She has been named one of Elle's Power Women, one of the Most Creative People in Business by Fast Company, and one of the Top 100 People in the Valley by Business Insider among many other accolades. Our discussion today center's around several topics that many struggles with failure, risk taking, and changing direction. If you listen to this episode in full, I guarantee you that you will feel more confident when facing these challenges. We chat about Sukhinder's unexpected and abrupt departure from StubHub and how she handled that and used it as an opportunity for growth. Sukhinder and I get into the in's and out's of all things risk-taking including why you must take them, how to know if it's the right one and how to do it the right way. She also talks about why proximity and protecting the downside are CRUCIAL when taking chances. We also chat about the different types of failures that you will experience in life, how to plan for them, overcome them and why you can actually learn and grow more from unplanned setbacks. Sukhinder unveils what must happen in order for someone to make the choice to take action and make a change and if she thinks that some of us are wired to be bigger risk-takers. Our convo also gets into how to surround yourself with the right people, common risk taking myths and how to become fulfilled and impactful long term. Buy Sukhinder's book "Choose Possibility: Take Risks and Thrive (Even When You Fail) https://www.choosepossibility.com/ Connect with Sukhinder: LinkedIn: https://www.linkedin.com/in/sukhinders Twitter: https://twitter.com/sukhindersingh Connect with Doug: Instagram: www.instagram.com Twitter: www.twitter.com/dougbopst Facebook: www.facebook.com/dougbopst More on Earth Echo Foods/Cacao Bliss: www.earthechofoods.com/dougbopst Use Promo code "Doug" at checkout to receive 15% off your order
Sukhinder Singh Cassidy is a leading digital CEO and entrepreneur with more than 25 years of leadership experience founding, scaling, and advising companies including Google, Amazon, StubHub, Yodlee, and more.Sukhinder served as the leader of StubHub, the premier global consumer ticketing marketplace for live entertainment, which she and her team sold for $4 billion in February 2020. Sukhinder has an undergraduate degree from the Ivey School of Business Administration at the University of Western Ontario, Canada.Find out more about Sukhinder's book at choosepossibility.com.We have a brand new podcast coming soon! To learn more about the upcoming show, sign up for the newsletter at smartpeoplepodcast.com/new.Become a Patron!Help us grow and become a Patron today: https://www.patreon.com/smartpeoplepodcastDonate:Donate here to support the show!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode, Devin Redmond from Stessa gives us a peek under the hood of the Stessa asset management software. Deven explains Stessa's functionality, reporting tools, and how to use it with a live demo. --- Transcript Before we jump into the episode, here's a quick disclaimer about our content. The remote real estate investor podcast is for informational purposes only, and is not intended as investment advice. The views, opinions and strategies of both the hosts and the guests are their own and should not be considered as guidance from roofstock. Make sure to always run your own numbers, make your own independent decisions and seek investment advice from licensed professionals. Tom: Greetings, and welcome to the remote real estate investor. On this episode, I'm joined by Michael: Michael album. Tom: And today we're gonna dig into some of the Stessa features and functionality. Devin leads the customer success team at Stessa. So a lots of great things we're going to walk through note this episode, while it's valuable to listen to, and it's gonna be extra valuable if you check out our YouTube channel as well. So worth checking out both. Alright, let's get into it. Devin, let's get a little bit about your background. So you lead the customer success team at stessa. Let's talk about let's roll back, roll back a little bit further. How did you get to stessa? Are you an investor as well? Let's hear about it. Devin: Yeah, yeah, sounds good. Let's Well, we'll set the stage a little bit. So yeah, I started with Stessa, about three years ago. So I've been there almost since the beginning. And Stessa, from the beginning has been a financial management platform for rental property owners specifically. So at the time, you know, a few years ago, there's Mint, Personal capital, a lot of these platforms coming out that were more sort of stock market oriented or other investments, and there wasn't much for real estate investors to efficiently track their portfolio. And so that was the original idea for Stessa. It's the word assets spelled backwards. And since then, we've, you know, introduced through a steady stream of new features over time, that have come together to be a sort of all in one platform for tracking your your tenants, your income and expenses, you can store real estate documents, and you can run all your financial reports there as well. So that's kind of the quick overview on Stessa. It's great for whether you have one property five properties growing portfolio of 10, plus single family rentals, smaller multifamily. That seems to be kind of the sweet spot where people get the most out of out of the platform. So I run the customer success side, I spend a lot of my time talking with investors, understanding what their challenges are, and figuring out ways that stessa can can help address those. And then I'm also an investor myself, so invested in property, both in California and Hawaii. And I self manage a lot of that so that, you know i'm i'm in investor shoes, seeing what the issues are working with vendors, and building relationships with tenants every day. So that's that's part of what I'm doing what I'm bringing to my job at Stessa. Michael: Oh, man got to go show a vacant property in Hawaii, poor you. Devin: Yeah, it's it can be pretty tough. Sometimes I've actually been doing that remotely. So like, I'll get on FaceTime with someone. And they'll go hit the lockbox and get in, we'll sort of tour together. And it's actually worked out really well so far. I don't know if it's just that market, or it's not a cheap property, right. So I've been able to kind of like screen tenants in advance and make sure they're qualified. And then they come for a tour. And I've had really good luck with it so far. Tom: I remember talking to you about this before, it was interesting learning the rules in Hawaii. Where is it? Right, you have to own it for a certain number of years before doing short term like you have to do long term first, or I thought that was just kind of an interesting factor on the rules. And why do you mind elaborating on that? Devin: Yeah, yeah, no problem. I mean, it's pretty complicated. Each island has its own rules. Each island has its own County, and the rules are kind of determined by county for the most part. But yeah, getting into short term rentals, there are certain areas on each island where short term rentals are sort of de facto allowed. And you can buy one of those and start doing short term rentals, you know, day one. On the rest of the island. And a lot of the neighborhoods, they've really cracked down there were a ton of illegal short term rentals going on like that. And those have those have been shut down. There's huge fines for doing that. So on Maui specifically, you can if you buy something in a you know more of a long term rental neighborhood, you've got a five year waiting period before you can even apply to do short term rentals. So everything I'm doing over there as long term rental, it's pretty tricky to manage short term rental from that far away without a property manager and that's kind of how I've preferred to do things so far at least. Tom: I wonder if it's like the resort lobby. like trying to like snuff out? I don't know, being conspiracy theorists, Tom over here. Like, Michael: They send someone in to lobby for Marriott. Hey they're killing returns? Devin: Yeah, definitely part of that I mean, and then there's you know, understandably there's local opposition to and when long term rents are going up you know a lot of that frustration gets directed at people who are doing illegal short term rentals which you know, they shouldn't be doing. Tom:: Sure is and just kind of curious on longer term strategy. Do you see that as like retirement spot as well or I love interesting places where people invest in Maui's awesome, Devin: Yeah, yeah, I mean, that was definitely part of the objective that it has that option, as a place may want to retire or semi retire in a while. You know, it's a little tricky to spend a lot of time over there. Now, pandemic, there were some opportunities to do that when everyone was working remote. And that was a nice sort of bonus, because one of the properties has a little in-law unit that my family was able to tuck into for a few months, and we got a feel for what it's like to, you know, to live in Hawaii, not right on the beach in a rental condo. So yeah, and that's one of the ways I think about investing is Okay, is there some reason that apart from just getting getting a good yield, or return that I would need or want to be in this place? Right? So is there some other reason to get on a plane and go there and deal with the property meet people start building a network in Hawaii kind of fit the bill for me on that front? You know, I have family in Cincinnati, and my family's from part of my family's from Nashville originally. So like, there's other places that also have that, that sort of angle that I think is one way investors can kind of think about things so that it's not just about yield, or just about the math and the model. I think it's nice to have some other ways for things to work out in a positive way for your life overall. Tom: Optionality for sure. Well, I, we could probably talk about investing in the islands for a long time. But getting I guess we'll save that for another episode going deeper on that. But let's let's circle back into Stessa. So what I wanted to do within Today's episode is to walk through some of the key functionality and use cases, just to give listeners a better idea about what what is the product? What does it do? You know, how is it different than property management, all of that good stuff? Devin: Yeah, absolutely. So I think the first thing to note is that when you think of property management, you think of really being in the weeds, vendors, maintenance requests, you know, long list of items that have to be taken care of rent collection, etc. Stessa, we've thought about this as more asset management. So this is a layer that kind of sits on top of property managers, or on top of the DIY owner who's doing a lot of property management on their own. So, you know, think of it 10,000 foot level, rolling up a lot of the data and information to help you understand how you're doing on a more macro level. So, to that end, I'll go ahead and share my screen here. And you can see our dashboards. Can you guys see my screen? Okay, Tom: I can and note for listeners on the podcast, we have this all the the video is on YouTube, but we're going to talk through it. So you get a good idea on what is within the the dashboards and functionality. Devin: Yes, so when you set up a test account, it's pretty easy. It's, you just enter a property address. And we go ping a bunch of different public records and put together as much information as we can, then you key in your rent roll some other basic information. And pretty quickly, you'll see a dashboard like this. So this is for our demo account. This is overall portfolio view. And you'll see you know, kind of key metrics like value, set return, if you've set up all your acquisition information, will track your occupancy, we'll do the math on the projected income, you can put in all your mortgages. And then you get a portfolio you know, for if you've got a big complicated portfolio, you might have 10 properties, a bunch of units here, this math gets pretty hard to do on your own. So this is a nice kind of quick reference. In terms of tracking actuals you get a net cash flow by month chart here, where this blue line is your actual results. And this dotted black line is your pro forma your budget. So you know, one of the things that we learned very early on from talking to investors is a lot of them don't necessarily have a great idea as to how they're doing month to month. You know, you may check in with your CPA, your accountant once a year when it's time to do your taxes. But that's not really enough to know how to operate better during the year, he really kind of need to track your results month to month to know what adjustments you can make along the way so that when it does come time to file taxes, you're making as much money as possible. So this is a great a great way to automatically track things. As long as you have all your bank accounts set up and your your data is coming in smoothly. Michael: This is so powerful. And debit, I just want to pause here for one second, if you scroll up just a hair, so we get back to the bar graph. So for anybody not watching this on YouTube, what we're showing is this bar graph, which shows the breakdown of the income and then the expenses that get paid. And then the cash flow is being being tracked. And it looks like for any other math nerds out there, like the sine wave, which basically goes up and down and up and down, and up and down. And that's what we project, that's what we anticipate our actual cash flow to look like. Versus when we're modeling, we assume that it's uniform, every single month, we'll make the same amount of money. And every single month, we'll have the same amount of expenses going out, which if anybody owns properties, you'll know that's not the case, because you might have property taxes due once a year, and you might have your insurance payment once a year. And you might have a big expense once a year, or whatever the case may be if your individual property. So I think it's so important to recognize and understand that it's not smooth, it's not uniform. And this is a really great visual for this. Devin: Yeah, absolutely. That's a good point. Yeah, property taxes, insurance, these are lumpy things that happen throughout the year. And you want to make sure you're managing your cash flow to accommodate that, right. So this is this gives you a nice visual of what's actually going on and how things really work. Michael: That's great. Devin: We've also found that this is really helpful for for some investors who don't necessarily have an appreciated how much capital can be required on certain investments, right. And so when you were accurately tracking all your capital expenses, you can see that that introduces some some lumpiness as well. And then we also do a cash on cash return down here, which, in the early, early days of an investment is a great way to understand, you know how you're doing in terms of the actual cash dollars you've, you've put into the deal. less important over time, we try to focus more on ROI and ROE over over the long run. But in the beginning cash on cash is is pretty useful. Tom: We love some cash on cash metrics that Michael and I it's, we have big fan of that one, I think one last thing that I that I love about this is, you know, you may have some dashboards with your property manager that you're using. But if you have multiple properties across multiple property managers, I mean, this is one where you can aggregate it all together, you can, you know, look at you know, perhaps, you know, perhaps part of your portfolios in Texas, you just want to see the Texas properties great. You can run all these reporting for just that specific or all of them, or one of them. It's just really granular, cool reporting. Devin: That's right, yeah, you can easily switch back and forth between portfolio and a specific property up top here. Michael: Well, it's something to keep in mind too, is your property manager has a limited insight into what the property is doing. And only from their perspective. So they might be paying the management fee. And I've been the expenses of any kind of repairs that come up. But you as the owner are likely the one paying the property taxes, the insurance, you might be paying some vendors specifically if there's a big a big capital improvement that's being generated or going into the property. So it property managers so often don't have the full picture Oh, and the mortgage, like duh, that's the biggest, oftentimes the biggest expense, they might have no idea what that looks like. So this is Tom, you mentioned, it just aggravates it altogether, one place becomes so nice. You don't have to do that for yourself. Tom: Great point, Michael. Devin: Yeah, absolutely. So while we're talking about property managers, and data, let's maybe go under the hood a little bit here and see where all this information is coming from. So the transactions ledger, it's kind of the real engine of Stessa. And this is where all your data gets consolidated in one place. So just like mint or personal capital, you can link directly to bank accounts, you can link to your lenders, you can link to your credit cards, and you can link to various property managers depending on which software they use. So if they use Apfolio or Property Ware we can tap into those reports directly. So when everything rolls up into one place, you can pretty easily go through and categorize all of your income and expenses. Most of these categories align really well to Schedule E on your tax reporting. So, you know, we try to get you to kind of the five yard line before taxes and want to coordinate with your CPA to get over over the finish line. But you can get pretty far just with these quick tools in the in the transaction ledger. Michael: And just just to clarify that analogy, Devin, you're talking about the five yard line, very close to scoring as opposed to your own five yard line, almost getting saftied. Devin: Yes, yes, that would be very far. Absolutely. I would imagine a lot of people feel like, you know, especially during I don't know, I felt this, I don't know if you guys experienced this, but like CPAs were just totally overwhelmed this past year. And so I always felt like we always we had a long ways to go just to like, get the conversation started and get someone engaged and working and asking me questions. I don't know what your guys's experience was, but it's been, it's been hard lately. Michael: I'm still holding my CPA to get my state tax returns. He just got my federal over to me. So I feel that sentiment 1,000%. Devin: Yeah, yeah. So you know, when you can roll it up and give someone a nice report that's got all your information where you've done a lot of the categorization, which is sometimes hard for CPAs to do, because they don't know your business as well. They don't know your properties, they don't know how you like to do things. I feel like it does kind of put you in the pole position to get you know, better attention from from your CPA and get things done. So, the transaction page here, this feeds all the reporting all the dashboards, it's very easily searchable. So if you're looking for something like let's say you wanted to say, okay, where did I? Where did that Home Depot, receipt go. Or what did I spend money on last month, you can really easily search and pull that information up. Everything's pretty responsive. For any particular transaction, you can also attach a receipt so you can drag and drop a file here. And then we also have iOS and Android apps that do receipt scanning. So when you scan a receipt, it'll automatically create a transaction for you attach that receipt here. And then you have a great reference. And you don't have to store store papers at home. Michael: Awesome. And Devin, if I have regularly occurring expenses, every month, I pay the property management fee every month I pay utilities, or whatever the case may be, will Stessa start to learn that type of stuff, or do I still need to go in every month and manually update what this expense was and categorize it? Devin: Yeah, in terms of the categories, we do have algorithms that pay attention to your patterns over time. So to the extent those expenses are coming in with the same description from the same source every month, once you categorize it three or four times in the same way, our engine will pick up on that and start to do it for you going forward. So it's not perfect, but it does over time, the more you put in in the beginning, the more time you save down the road. We also support file imports. So this button here allows you to import Standard Bank files, like OFX and QFX, you can also bring in CSV files. So if your local bank happens to not be supported for a direct connection, you can still get your data in efficiently. Of course, you can also add transactions manually, if something, you know for whatever reason slipped through the cracks, and you just need to track it. Michael: Awesome. Devin: So that's the transactions page. I'll show you reports. Next, maybe since this is another place where the data feeds into, we've spent a lot of time building out the report center to be very focused on what investors actually need. So you know, some general accounting programs will give you like a sort of vague p&l for a business. But that doesn't necessarily break down the way you want it to to understand how your investment properties are performing. So we've got a net cash flow report. This is somewhat influenced by how, you know commercial real estate investors look at things, very detailed operating expenses. So you can see line by line, each category gets a breakdown by month. This is all clickable. So if some numbers seems out of whack, you can just click on it. And so we'll look at what was this $390 and February looks like it was travel, we click here and boom, there it is. Okay, it was a looks like a plane flight to somewhere. So it's a great way to cross check your data. By going through through your reports. Michael: This is such a powerful report. Devin, I just want to kind of highlight this for a minute. This is one of the first things that I asked for when I'm looking at a deal to purchase is I want to see the T 12, which stands for trailing 12 months of numbers on that property. And also ask for Schedule E from the seller to make sure that those numbers are aligning that they're telling what they're telling me is the same thing they've told the government and as far as operating expenses and costs associated with the property. And so if you're someone that's thinking, Oh, I'm you know, going to be selling a property, I might not have any use for Stessa because I'm going to get rid of that property. This could be an actual perfect case study to use Stessa because you'll be able to generate these numbers and provide these report to a potential buyer. I mean, this is really, really, really powerful because this aggregates everything that we were talking about previously, all of the property manager expenses, and combined with all the expenses that you're paying as an individual, as an owner, we get to see it all in one place. And so you can show somebody, hey, look, here's living proof of what this property, how it's performed over the last 12 months, or whatever timeline you're looking to, to acquire. Devin: Yeah, absolutely. I mean, I would have way more confidence in a seller in a property that I'm looking into buying if they provided me with something like this, that looks professional, or all the numbers add up, and it's clear that they've been paying attention, right? Michael: Hmm. I hate getting the handwritten stuff. Devin: Right. You wonder well, what else has been kind of like, you know, Jerry rig here? nicest on the property. Right? Tom: Canary in the coal mine. Devin: I always one of the things I always look for is is what kind of conditions the mailbox in is it? Is the pole straight? Is the mailbox, like painted a new or is the thing like, all, you know, sideways and falling apart, and no one's bothered to notice? Michael: That's a good one. Devin: It's amazing. It's amazing how many slanted like you know, rundown mailboxes that are out there. Tom: Kind of unrelated kind of related. I. So Have you guys heard that story about rockstars saying like in their writer, you know, in their dressing room, they only want like red m&ms or something like that, Michael: Like being very particular about their wants, specifically for red m&ms. Devin: This is this is a great story. This is that I think it's Van Halen. Tom: Yes, exactly. And I think Devin, you may know, you may know where this is going. But they included this like really detailed thing and the writer kind of buried in there. And what was happening during that time, the electronics and a lot of these stages were sketchy and people were getting electrocuted. So as a way to kind of check that the venue in the team there locally, like was on their game. They had these really kind of obscure requests. And if it wasn't there, that was a huge red flag that, hey, this place might not be safe. Oh, well, we put in our contract that has to be you know, in there, or we're getting paid. So kind of similar to you talking about the mailboxes looking at these like kind of external things to making sure if there's issues there, there may be one of those things. If you find one bug, there's probably 10 bugs hidden in the wall. It was the same sort of reason. It wasn't about being a diva. It was like testing kind of testing the water for some other risks. Devin: Yeah, yes. I remember a Van Halen specific rider was we need a big bowl of m&ms in the in the waiting room. And it's all the brown ones have to be removed. It was like something crazy like that, that they could immediately walk in and tell whether they had read the vendor had read the contract or not. Tom: Yeah, in the mailbox. I love that Devin, like super similar. One of the things that you would, you know, easy to overlook if someone's not kind of paying attention and potential risks and other places. Love it. Devin: Yeah, like they probably haven't maintained the HVC system either. Right? And yeah, Michael: Yeah, that's really smart. That's really smart. But also kind of silly, because everybody knows that brown m&ms are the best. So Van Halen threw that away. Devin: There was a cost to it. Kind of the full look at all the reports that we support at the moment. So beyond that cash flow, there's also a balance sheet, which pulls in your bank account balances and then also ties into your valuations for each property and gives you kind of a net portfolio value. You can track your your rent, roll and report out on that. So this one's helpful. If you're buying a new property and your lender needs to see all your underlying data, you can run a quick rent roll, tenant ledger, this tracks, you know, payment status by tenant who owes you how much when their last payment was scheduled real estate owned. This is kind of a full full summary of the portfolio from a high level lenders often like to see this to get an understanding of what your obligations are and what all your holdings are. General Ledger allows you a full export of all your data line by line. And then you can do whatever you want with it and excel CapEx just what it sounds like. You can also track useful life and date placed in service there. So this is a good one to give your CPA it's pretty helpful. And then tax package is something that a lot of folks use in March and April. This runs a an email with links to all of your key reports that you can then share with a forward to a CPA or spouse or investing partner. And then we also have a stress test, which is a modeling exercise we did during the pandemic where you can understand what would happen to your portfolio if suddenly your recollections fell to 70% of normal or 50% of normal, just as a kind of pressure test on on your situation. Tom: That's it. stress test is so cool. I mean that just kind of like speaks to the agility of the reporting in the in the company at Stessa where it's like hey, this isn't really you neat feature that could be really helpful right now. Really neat, neat, neat functionality in reporting. Devin: Yeah, and this is only built as a as a built in model where you can actually change the inputs right here and see how it how it affects performance. Michael: This is just goes to show you that this stessa was created by investors for investors. If this kind of stuff that you find so helpful and useful, as you continue your investing career. Devin: You won't find this in any standard accounting program. Michael: No. Devin: But that's the fun thing about doing something that's purpose built for niche for an audience that you know, rather well as you can, you can get into all this more sort of esoteric stuff that that you just can't find anywhere else. So in terms of setup, I'll jump over to the Properties page here, just a high level portfolio overview is a great sort of SREO schedule real estate owned, it shows you what's going on in terms of acquisition price, your market value, so your valuations are easily set through, you can click there and do a short cut on this to this property details page, where you can toggle between different valuations. So it's a little bit of a modeling tool here, you can enter a custom valuation. We connect to Zillow, and you can get updated real time values. You can also do it based on gross rent multiplier or capitalization rate. Especially if you have a larger portfolio, this high level view calculated equity on these property is a really quick way to see you know, what your current status is, overall. These loan balances are tracked. So if you have your lenders connected through the automated, external account page, this will update automatically as you pay down principal. Michael: Yeah, I've got a quick question for and this is more so for me as as kind of a teachable moment. In terms of gross rent multiplier grm. I see it all the time I see it used regularly. It's not a it's not a metric that I ever used. So I'm just curious what, you know, what people are using it for it and how it can be helpful to folks who who find it valuable? Devin: Yeah, I don't actually see it used much on single family rentals. But I do see it on smaller multifamily properties, more sort of industry standard. So, you know, in a typical market, the gross rent multiplier might be 12, or 15. It certainly changes over time as investor return requirements change. But it's a real quick and easy way to say, Okay, let's take my current current rents, and let's apply a, you know, 12 grm. What's that imply for the valuation? Let's say maybe this market is pretty hot, and the grm is more like 18. What does that mean for the valuation? Well, it's 982. It's a lot higher than what Zillow is saying. So it's an alternate way to kind of like check in a given market that may have a bunch of comps that support a particular range of grm. What does that mean for my property? Michael: Got it. Okay. All right. Thanks for that. Devin: So let's spend all the time on leases and tenants. This is where you key in all of your rental information and manage your tenants, which is a big part of owning property, right? That's where all the revenue comes from. So we found talking to investors, a lot of them, if you've got property manager, maybe you got two or three property managers, sometimes it's hard to appreciate what's actually happening on the ground, who's paid rent, who's behind. Sometimes property managers aren't always on top of it, especially during the pandemic. So I've got overloaded try, just trying to keep track of everyone. And the leases and tenants page is easily sortable by portfolio or property. And we've got these flags here that give you a quick heads up as to who's current who's due, and in who's late. For any particular tenant, you can then dig in. And you can track a lot of detail here. So if you have complicated lease structures, where rents are changing over time, you can key those all in here going forward. You can also track phone numbers, basic contact information for reference, each lease you can renew or set as month to month. So we handle a lot of different scenarios there. And then down here at the bottom, I think this is the most powerful part, at least in the tenants page, you get a ledger that automatically creates charges in this column based on the information you've set up up here for your reference And then all this payment data is coming automatically from the transactions page. So you can quickly see when someone got behind how behind are they, and what the total balance due here is, which is calculated right up here. If you have tenants that reimburse you for utilities or any other sort of random expenses or damages, you can add charges. You can also add credits here, if you're say, crediting them for for something off of their rent. So that makes it easy to kind of rebalance the ledger and keep everything tied out. Michael: This is great. Devin: And then you also get a reference of all past tendencies. So this is great for you know, if you're, if you've owned a building for a while, you can really keep track of how rents have changed over time who was there, etc, which is something you know, new buyers, if you ever go to sell, probably want to see. Let's see, let's also talk about document storage. So police's, mortgages, vendor contracts, all this paperwork that seems to accumulate when you own real estate. It's hard to keep track of and it's often difficult to find the right document when you need it. If a lender asked for it. You know, when does my insurance expire, these are all sorts of questions that come up pretty often. And by keeping everything in one place, it's very easily searchable, retrievable, you can look things up and keep going. So we find a lot of investors have hundreds of documents uploaded to their Stessa account, because they just want to know that when they need something, that's where they can find it. In the past, I've had a bunch of different folders on two or three different laptops. And sometimes it takes half an hour to find the right thing. And organizing and consolidating it all on on stessa in one place. makes that really efficient. Tom: Yeah, I love this feature, having recently refinanced a few properties and you're collecting tons of documents also going through tax time. This I love the document management part is super helpful. Devin: Cool. So those are kind of the highlights. You know, we talked a little bit about bank and external account linking. That all happens on on this page here. And you can see we just have one demo bank account connected now. But you know, we have many investors with accounts that Chase and Wells Fargo and BofA. And then they've got a credit card somewhere else and to property managers. And you can have a lot of data connections set up here. And it's incredible how much time it saves to have that information coming in automatically, versus having to create transactions, or go through, you know, checking account statements, credit card statements, separate out which ones are you know, rental investment versus personal. A lot of that can happen for you automatically. Michael: And Devin, a concern that I had when mint came about and any of these other companies and services were basically it aggregates data and pulls data from from various financial institutions. So you have to go put your your account information and username and password in. And so from a cybersecurity standpoint, maybe you can speak to that a little bit about folks who are entering their username and password. How are they protected against cyber hacks? Devin: Absolutely. So we use a third party called Yodlee Investnet, who handles all the secure connections. So when you add a new bank on Stessa, you don't actually share your credentials with Stessa. You share them with with Yodlee, who does this for 1000s of companies and organizations around the world. And they go directly to your bank to access the data. So no one at Stessa can see or, or pull up credentials, it all happens through Yodlee. And then, in addition, there's a few of the major banks have moved to this new open banking standard, which which we actually really like, it's a little smoother in terms of getting the data in real time. And they also have you log in directly. So you'll for chase Wells Fargo BofA now, when you add one of those banks on stessa, you'll you'll get redirected to their site where you log in directly and then it actually establishes a connection without having to share your your credentials. Michael: Awesome. Devin: So I'm hopeful that things kind of keep moving in that direction. And it's more secure. It's more seamless. It's just a better experience for everyone. Michael: Yeah, that makes total sense. Tom: Awesome. Yeah. I mean, Mike was alluding to it earlier, like, going through it, you could pretty much tell that it's you They're not made by a bunch of marketers. It's definitely made for real estate investors. Love it. Love it. Love the demo. Devin: Yeah. One other quick thing I'll mention is, we also have this alerts and insights page, which is relatively new. And this is where we bubble up interesting things that are happening across your portfolio. So, you know, might be something like we noticed an LTV guy is it this loan to value is pretty low on this particular property, right. So maybe that's an opportunity to refinance or, or cash out in some way, right to redeploy the equity elsewhere. Things like expiring leases, that's another one where we've got a word set up 30 and 60 days out, so you can get a heads up on something before it's, you know, too late to reach out to that tenant or deal with the situation. And then we'll also surface interesting things about what's going on with expenses recently. And you know, we're spending a lot of time on this particular feature to, to develop even more specific insights around, okay, if certain expenses way out of whack if there's a water bill that's too high, sort of that sort of intelligence that, you know, can help you save money and things you might not notice on your own. So we plan to introduce more of these in the future. Michael: And this is so great, Devin, and I think it speaks to what you mentioned at the beginning of the episode is that this is more of an asset management layer. And then that, you know, your property manager is not going to tell you, hey, things, you know, your value has probably increased. We're seeing a lot of comps sell higher in the area, you should think about refinancing that's kind of outside their purview. So adding a tool like this into the fold can be so helpful to have that macro level. Devin: Yeah, absolutely. I mean, these are the things that you know, investors often reach out to other investors to understand, right, like, how do I think about hold sell? How do I think about growing my portfolio? What happens when my LTV gets so low because the value has gone up a lot? Right, like good situation. But how do I handle that? What do I do? And so yeah, Stessa does really try to focus on helping you answer those questions. Tom: Awesome, Devin? Well, this is awesome. Thank you so much for going through this, you know, another pointer kind of feature within Stessa. That I think is really great. Is the the forum committee that you guys have set up where people can, you know, ask questions about products, they can upload feature requests, you want to talk just real quickly about that? Devin: Yeah, sure. I can actually do a quick screenshot of that as well. I think it'd be helpful. Let me share a screen here. Devin: You guys see the forum? Tom: Yes. Devin: Great. Yeah. So this, this forum is organized by different threads. We've got set up in support, we've got tips and tricks, these are kind of ways to optimize your Stessa count. bug reports. They do happen sometimes, and we really try to jump on them. And then you've got the wish list, which is very popular. This is for new feature requests. So, you know, we found that as this has community has grown, people have started helping each other solve their own problems with Stessa or get more out of the product. And it's developed into a place where investors can talk to each other directly, which is great, that was kind of what we hoped would happen. You know, particularly things like the wish list. This is where we often go to understand, okay, what new features should we be looking at building next. So when you sort by popularity of views, all the wishlist items, you can see that, you know, back in 2020, people really wanted an Android app. So we built an Android app. Before that, people wanted cash on cash metrics. So we built that. Tenant ledger by unit status of rent payments. That's something that I shared a little while ago. So you know, we, we really like having our users, our investors involved in what we're doing. And they've been really great at it, about sharing ideas, and, and we'll often develop a beta version, and then post on the forum here. Hey, like, who wants to be part of the beta? We'd love for you to check out this feature. And I've been really pleasantly surprised at how involved people get and how much great feedback they give us that that makes us a better and more useful for everyone. Michael: That's great. Tom: Awesome. Well, thank you. Yeah. Thank you so much for coming on, Devin. Devin: Yeah, thanks for having me. Appreciate it, guys. Michael: Take care. Talk to you soon.
SUKHINDER SINGH CASSIDY is a leading digital CEO and entrepreneur with more than 25 years of leadership experience founding, scaling, and advising companies including Google, Amazon, StubHub, Yodlee, and more. She is currently the Founder and Chairman of theBoardlist, a premium talent marketplace for diverse leaders to be recommended and discovered for the board and executive opportunities. Most recently, Sukhinder served as the leader of StubHub, the premier global consumer ticketing marketplace for live entertainment, which she and her team sold for $4 billion in February 2020. Earlier in her career, Sukhinder built Google's business throughout the Asia Pacific and Latin America and served as the business co-founder of fintech pioneer Yodlee. Sukhinder also currently serves as a board director at Urban Outfitters and Upstart, and as a member of the global advisory board of TIME'S UP. She previously served as a board member at Ericsson, TripAdvisor, Stitch Fix, J.Crew, and as a strategic advisor to Twitter. She is also a proven tech investor whose current and previous investments include Reformation, theRealReal, Sunbasket, Senreve, and more.Sukhinder has an undergraduate degree from the Ivey School of Business Administration at the University of Western Ontario, Canada and lives with her husband and three children in northern California.Connect with Sukhinder & buy her new book: Website - https://www.choosepossibility.com/#about Facebook - https://www.facebook.com/sukhinder.cassidy Twitter - https://twitter.com/sukhindersingh?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor LinkedIn - https://www.linkedin.com/in/sukhinders/ Buy her book here - https://www.amazon.com/gp/product/0358525705/ref=dbs_a_def_rwt_bibl_vppi_i1 Follow The Story Box on Social MediaINSTAGRAM ► - https://www.instagram.com/thestoryboxpodcast/ TWITTER ► - https://twitter.com/jay_fantom FACEBOOK ► - https://www.facebook.com/thestoryboxpodcast WEBSITE ► - https://thestoryboxpodcast.com/SUBSCRIBE FOR MORE! Apple Podcast ► - https://podcasts.apple.com/au/podcast/the-story-box/id1486295252 Spotify ► - https://open.spotify.com/show/7h8Qv3r2ZV29f7ktJOwmgM?si=FXxYC1JFSHesBv7_d1WtNQ WATCH HERE:YouTube ► - https://www.youtube.com/c/TheStoryBox If you enjoyed this episode please subscribe to YouTube & Apple Podcasts, and leave a 5-star positive rating and review over on Apple Podcasts. Share it around with your friends and family.Support this show http://supporter.acast.com/thestorybox. See acast.com/privacy for privacy and opt-out information.
Text LEARNERS to 44222 for more... Full show notes at www. LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Sukhinder Singh Cassidy is a leading digital CEO and entrepreneur with more than 25 years of leadership experience founding, scaling, and advising companies including Google, Amazon, StubHub, Yodlee, and more. Most recently, Sukhinder served as the leader of StubHub, the premier global consumer ticketing marketplace for live entertainment, which she and her team sold for $4 billion in February 2020. Earlier in her career, Sukhinder built Google's business throughout Asia Pacific and Latin America. Notes: “Nothing will ever be attempted if all possible objections must first be overcome.” - Samuel Johnson “We think when we do nothing there is no cost.” That's not true. There's a cost to standing still. Proximity to opportunity benefits us even more than planning. Sukhinder moved to Silicon Valley in 1997. She rode the tailwind of the Internet and being at the epicenter of it all. Prioritize the WHO before the WHAT. As a leader, watch what you validate with your words and actions. Reward the behavior that you want. If you want to promote taking risks, then reward the people who do that. “You get what you create and what you allow.” At one point, Sukhinder went to her boss at Google (who worked with Eric Schmidt) and said, “I'm pregnant, I want to keep running international at Google. I need for you to pay for me and my nanny to travel the world business-class. And they said yes.” BIG ASK. She did the calculus and realized it was a reasonable ask. And they said yes. Career path - "My career is not linear, it's cyclical. It has ups and downs. I've made 13 different meaningful choices along the way." The myth that there is a linear relationship between risk and reward. Not all choices have an equal amount of upside and downside... Sukhinder sas been on the board of Urban Outfitters with Scott Galloway: Should you move to a big city? Should you move to your company's headquarters? Being at the center of the action matters... It helps if you can understand the pulse of HQ How to become a smart risk taker? What are our goals, passions, and values? What are we great at? Look for headwinds and tailwinds - (Join a growing company that has momentum) With that said, Sukhinder went to StubHub and there were significant challenges Over-prioritize the WHO over the WHAT Why did Sukhinder take the StubHub leadership role? It was a calculated risk She missed running a company of scale They needed entrepreneurial and executive energy How do you create an environment for people to take risks? You want people who are "truth-tellers, truth seekers, and authors" Make it safe to take risks -- Reward that behavior. Watch what you validate by your words and actions. Understand the magnitude and the weight of your words. People are always watching how the leader responds, who they commend, what they say... How to go for a job that you aren't qualified for? "The next level of learning is going for something you don't know..." To be a CEO, you need depth AND breadth. You need to expand your skillset. This is the path to accelerated learning. How do you know when you should leave a job? "I like 3-5 year sprints. Are you having fun? Are you making an impact? If you aren't having fun or making an impact, you'll want to leave." Think about: "Who am I doing this with? Are our values aligned?" Why did Sukhinder want to be a CEO? "A little bit of ego" "I was built to lead" "I enjoy being on the hook" People who sustain excellence: They surround themselves with other great people. They don't let their ego get in the way. They don't feel threatened by great people. Career/Life Advice: "We tend to assume that everything is zero-sum. It's not. Choice is a multiplier of opportunity and we get to control it. Make a choice and get in motion."
This talk covers the key lessons learned and root causes from the biggest mega-breaches and the 9,000+ reported breaches over the past 15 years. By analyzing the histories, stories, and deep dives of breaches such as those at Target, JPMorganChase, OPM, Yahoo, Equifax, Facebook, Marriott, Capital One, and the SolarWinds hack, I will also lay the groundwork for a roadmap to recovery based on the root causes. About the speaker: Dr. Neil Daswani is Co-Director of the Stanford Advanced Security Certification program and is President of Daswani Enterprises, his security consulting and training firm. He has served in a variety of research, development, teaching, and executive management roles at Symantec, LifeLock, Twitter, Dasient, Google, Stanford University, NTT DoCoMo USA Labs, Yodlee, and Telcordia Technologies (formerly Bellcore). At Symantec, he was Chief Information Security Officer (CISO) for the Consumer Business Unit, and at LifeLock he was the company-wide CISO. Neil is also a co-author of two books Big Breaches: Cybersecurity Lessons for Everyone (Apress ISBN 978-1484266540) and Foundations of Security: What Every Programmer Needs to Know (Apress ISBN 978-1590597842). Neil's DNA is deeply rooted in security research and development, he has dozens of technical articles published in top academic and industry conferences (ACM, IEEE, USENIX, RSA, BlackHat, and OWASP), and he has been granted over a dozen US patents. He frequently gives talks at industry and academic conferences, and has been quoted by publications such as The New York Times, USA Today, and CSO Magazine. He earned PhD and MS degrees in computer science at Stanford University, and he holds a BS in computer science with honors with distinction from Columbia University.
Thank you for listening to another episode of DWP! Social credit scores have been a hot topic of discussion for a few years now and we found an entity that may very well be setting us up to fall in line without our knowledge... Brandon breaks down the history of social credit in China and how it varies from how it's portrayed in pop culture (I.e. Black Mirror) And Ryan breaks down the little know data aggregator known as Yodlee, a BlackRock Corp. Ryan also calls his bank and confirms the scam is real and even the employees of these institutions don't know what they're a part of. We also play other calls in the patreon conforming no one knows what the hells going on. Spread the word about yodlee and I guess start using cash more. Full convo on patreon.com/dangerousworldpodcast Male Grooming
Welcome to Episode 5 of The FinTech Report podcast.Tim Poskitt is Envestnet Yodlee's Country Manager for Australia & New Zealand, and is responsible for the company's local strategy and go-to-market efforts. Tim has worked in Europe, the United States, and APAC in the finance and FinTech sectors, and currently sits on three advisory boards as a fintech advisor: Archa, Credi.com and Repute Digital.Tim is passionate about empowering financial service providers to use data and intelligence to better serve their customers, and has extensive knowledge on the topics of finance innovation, CDR, open banking, responsible lending, and data aggregation and analytics.Yodlee has held an office in Australia for over a decade, is actively engaged with the ACCC and Open Banking and is compliant with the highest level of local and international infosec standards. Yodlee's data solutions are used by some of the region's most exciting and innovative companies, including 86 400, Xero and Moneysoft.In this episode we discuss:Tim's background and what led him to YodleeWhat does Yodlee do? What does data aggregator mean? Who are Yodlee's customers?The evolution of data – from Data Aggregator to Open BankingWhat is Open Banking? How does it work? What is the future for Open Banking?What's the business model? Tim's views on the Australian fintech ecosystem
In this episode of ‘Fintech Impact’ podcast, host Jason Pereira talks to Brandon Rembe, the Chief Product Officer of Envestnet, which encompasses his role overseeing product for Envestnet | Yodlee, the data & analytics arm of Envestnet. Jason & Brandon talk about every aspect of investment and share some great ways to make people’s financial life better. Episode Highlights:00.34: Brandon states that Envestnet is a large Wealth Tech and Fintech Ecosystem that is been around the business for over 20 years with a net worth of over $4 trillion. 01.32: Envestnet has acquired a lot of start-ups and the founders are still with the organization as they continue to innovate.02.13: Jason asks Brandon about the history of Envestnet and his role in the company.03.31: As per Brandon, they worked really hard to grow the business from the breadth of what’ they’re doing and are now focused on integrating all the components. 05.50: Brandon mentions that Envestnet as a company is the glue behind all those making sure that data flows seamlessly. 07:00: To apply any intelligence to the stuff, you need to have the right data.10.01: Legacy PFM applications and personal financial management applications, were really good at telling what happened in the past and what’s happening in your account currently. 12.20: If you want to hit your financial goals, here is the thing is that you need to do, you should spend less on entertainments and you should save more.14.25: Brandon tells that they want people to feel like they have control over their financial life and they understand their financials life.18.20: People also need to keep a check on how much they spent over the last year on an average and if the expenses were meaningful?20.08: They have just launched their new trust exchange as well where people can come in and get access to trust services. 25.30: We need to empower the advisor with one allowing them to collect all the information about their clients so that they can provide the right advice.26.14: We’re also trying to centralize / decentralize through this ecosystem to reach out and get the advice from both from investor and advisor standpoint.28.16: It’s also very important for advisors now to have the conversation of you client to say, well, what’s important to you in how you get to that outcome? Do you care about your carbon footprint? Do you care about taxes? 30.05: We’re trying to help every retail customer out there to start to create that intelligent financial life through micro saving and investing.32.04: Jason asks Brandon, “If you had one wish for something changed in your company or the industry as a whole?”35.02: It’s a problem that we can solve and reduce the money and finance fences that are causing so much stress to people.3 Key Points:Financial lives are probably very different from one another and are different from others; we need to understand the complete ecosystems, make the right advice or provide the right insights to them.When you take any technology, whether that’s machine learning, or that’s a new cool app, you have to pair that with a human to get the best outcome. We can all innovate faster and provide better outcomes for clients.When people go to talk to an advisor, they expect them to be the genius on everything, but they’re also not meant to be an expert on every single financial instrument that’s out there.Tweetable Quotes:“Trying to make people’s financial lives better throughout that entire lifecycle”- Brandon Rembe“You guys are like the granddaddies of data aggregation, really are like the first major Big E myth in that space.”- Jason Pereira“Hey I want to get you on the phone right away and talk about what I need to do to provide the best outcome for me. So that type of seamless handoff between the machines is incredibly important for us”. – Brandon Rembe“Here is why I am asking all of these questions because they do have a real outcomes, what their needs are for healthcare and everything else” – Jason Pereira“It’s not only plugging them into that network, it’s then facilitating that network as well”. - Brandon Rembe“We’re really bringing some of those things down market so that people do understand how much they’re saving, spending, if they should be saving more, etc.” - Brandon RembeResources / Links:Leave your review at Apple PodcastsJason Pereira Podcasts Fintech Impact PodcastsJason Pereira WebsitePodcast Editing See acast.com/privacy for privacy and opt-out information.
On this #ThrowBackThursday segment Ken breaks-down how Business Central's Yodlee Bank integration works and how it can benefit your organization. Subscribe to the Podcast on all Platforms! ➢ https://www.solsyst.com/podast-locations
Morgans adviser Chris Titley chats to Tim Poskitt from Envestnet Yodlee. Tim talks about Yodlee’s involvement within the fintech ecosystem here and in New Zealand. Tim also talks about the Buy Now Pay Later Sector, the changing views and industries within fintech as well as how Yodlee is innovating as new industries and entrepreneurs emerge. Check out more from Morgans: Visit the Morgans website: www.morgans.com.au Check out our blog: www.morgans.com.au/Blog On Facebook: www.facebook.com/MorgansAU On Instagram: www.instagram.com/Morgans.Australia On Twitter: twitter.com/MorgansAU
View the full video interview with Shreesha Ramdas, GM & SVP @ Strikedeck-Medallia here. Customer success, elevated to a c-level function can provide strategic insight and guidance that is generally not available from any other source. Shreesha Ramdas is SVP and GM at Medallia-Strikedeck. Previously he was the CEO and Co-founder of Strikedeck, customer success automation company. Before Strikedeck, Shreesha was the GM of the Marketing Cloud at CallidusCloud, Co-founder at LeadFormix (acquired by CallidusCloud) & OuterJoin, and General Manager at Yodlee. Prior to that, Shreesha led teams in Sales and Marketing at Catalytic Software, MW2 Consulting, and Tata. Shreesha is also active in the startup community as an advisor/investor- Workato, Enact, RevvSales, Elastica (Symantec), DX Continuum (ServiceNow), EmpInfo, Fullcast, ObeoHealth. Find Shreesha on Twitter @Shreesha.
Peter Hazlehurst, former Head of Uber Money, former Head of Product at Google Wallet, + Postmates, + Yodlee, + Nokia (and tons more, seriously), is the CEO and Co-founder at Synctera, a $12m seed, Silicon Valley based, revolutionary banking company. This episode is a fascinating insight into Peter's 28 year career so far, team bonding in a Californian Supermax prison, successes, failures, and forming his new brand, Synctera, during the chaos of 2020. If you're a FinTech entrepreneur, to be honest you should have pressed play already, but this episode isn't just for you. Peter talks us through 28 years of business and entrepreneurship that will resonate with any commercial enterprise on earth. We hear about raising capital and managing investors, go to market strategy at Uber, using loss leading products to your advantage, the future of work & the importance of serendipity, recovery & the opportunities that it holds, and all round inspiring words from a guy who's done a thing or two. A 2020 entrepreneurship story at its finest, with a few extra decades of history thrown in for good measure.
Miguel Armaza is joined by the fascinating Milind Mehere, serial entrepreneur, and Founder/CEO of YieldStreet, a digital wealth management platform that aims to transform the investing landscape by enabling individual investors to invest in classes such as Real Estate, Marine Finance, Art Finance, Legal Finance, and Commercial loans. The company has raised over $180M in equity and debt from top VCs including Edison Partners, Greycroft, and Raine Ventures. They discuss: - His successful entrepreneurial journey and the path to Yieldstreet as a second-time founder - Company Culture - Challenges of building an investing platform and disrupting an industry traditionally reserved for the wealthy - Leveraging regulatory opportunities for a new asset class - The incredible impact of COVID on the business - And a lot more! Milind Mehere Milind Mehere is an award-winning entrepreneur with a track record of building large scalable businesses and creating new product categories. He is the founder and CEO of YieldStreet, a digital wealth management platform changing the way financial products are delivered and how wealth is created. Previously, Milind co-founded and scaled Yodlee (an ad-tech platform for SMBs) to $200M+ in revenue and 1,400 employees - the company was acquired by Web.com for $342M in 2016. About Yieldstreet YieldStreet is striving to become the world’s largest digital wealth management platform to change the way wealth is created. YieldStreet is accomplishing this by transforming the investing landscape, opening up access to investments for individual investors across a range of asset classes such as Real Estate, Marine Finance, Art Finance, Legal Finance and Commercial loans. Headquartered in New York City with offices in Brazil, Argentina and Greece, the company is backed with $178M in equity and debt funding from firms including Edison Partners, Greycroft and Raine Ventures. Join the movement at www.yieldstreet.com.
Do you need HELP understanding your Australian Student loan? Never fear, Blaize grills Dan and the answers are here. Do I have to pay HELP when I move overseas? What happens to the loan when I die? All of these questions and plenty more are answered so you'll get an A+ if you're tested on HELP loans.Country Manager of Yodlee joins us to explain what exactly Open Banking is and what it means for your financial future.Get in touch with our guest Tim Poskitt via linkedin.Learn more about Yodlee.Download the free WeMoney app using the referral code 'PODCAST' to get $5 on sign up and we'll plant a tree to celebrate.Download the WeMoney app.DisclaimerWe Talk Cents is not a financial advisor and the information provided is general in nature and was prepared for information purposes only. This podcast should not be considered to constitute financial advice. Accordingly, reliance should not be placed on the podcast as the basis for making an investment, financial or other decision. This information does not take into account your investment objectives, particular needs or financial situationSources:Australian's spend an extra $2 billion dollars on booze in 2020.
(1:50) - Start of interview(2:23) - Sukhinder's "origin story"(2:58) - Her start in Silicon Valley in 1997. She characterizes her career as "always building".Junglee - Amazon ('98-99)Yodlee ('99-'03)Google ('03-'09)Accel-Polyvore ('10)Joyus ('11-'17)TheBoardlist ('15-present)Stubhub ('18-'20)(6:50) - Her boardroom experience (J Crew Group, StichFix, TripAdvisor, Ericsson, Urban Outfitters, Upstart...). "Your job is one of influence, and one of bringing specialization - in my case I brought e-commerce and digital [to my first board]." "Boardrooms are increasingly open to the idea of non-CEO specialists - allowing the possibility to bring more modern and diverse skill-sets into the boardroom."(9:35) - The boardroom diversity problem, and why she founded TheBoardlist in 2015.Bring more equity to the table.Bring all the talent to boardrooms.(11:50) - Why diversity is a bigger problem in private (venture-backed) companies than in public companies.(13:40) - The evolution of TheBoardlist since 2015. Started as a crowdsourced list of people who could serve on boards, first tapping a group of 30 executives/founders/entrepreneurs such as Reid Hoffman, Michael Dearing and Joanne Bradford - resulting in 600 names added in an excel spreadsheet and a very simple website. Today TheBoardlist has about 17,000-18,000 members, divided in the following categories:Nominated director candidates.NominatorsCompanies that are searching for board members.(16:29) - Since then, there have been ~2,000 board searches in TheBoardList. There has been a 4x increase in board searches since the MeToo and BLM cultural crisis. 75% of board searches are for private companies, 25% for public companies. Within the private companies: equally divided between early, mid and late stage. It's a "discovery platform" (curated list with recommended board candidates) it's not a "placement platform."(19:09) - Her take on the evolution of venture-backed company boards (and independent directors). "Often the independent board seat goes unfilled after the Series A or B."(22:28) - Choosing between a private and public company board position. "People want the experience they don't have in their day job." (board allows not only to contribute, but also to learn). Her advice to founders: "Often, you might be able rent unto the board the experience you can't afford to hire yet as a day job." You can craft a board seat for 1 or 2 years.(26:06) - Attracting more experienced directors to startup boards (as chairs or lead independent directors). Distinction with coaches. CEO reviews. "Every team needs a coach."(31:24) - Her take on SB-826 and AB-979 (California board diversity laws). "SB-826 has moved the needle." "Tokenism is about how you treat somebody once they get there."(35:25) - "The one thing that we need and that is missing is a conversation about board terms." Board Refreshment is critical for board diversity.(36:27) - Her take on dual-class share structures and other control structures.(39:46) - Her take on the shareholder primacy vs stakeholder debate. "Customer activism and employee activism are real and enduring trends."(43:41) - Her take on shareholder activism. Conflict between short term results vs long term strategy. "Directors need more courage than ever before." "You need to be both hopeful and paranoid as a director (and willing to put in the work) to help create a company with that bifocal lens."As a board member, you have to be really attuned to this issue because there are proven financial returns to activists.It forces companies to confront issues that they would otherwise not confront in a reasonable time frame.(47:17) - Her favorite books:Good to Great, by Jim Collins (2001)Strategy Beyond the Hockey Stick, McKinsey & Company (2018)The Seat of the Soul, by Gary Zukav (1989)(48:48) - Her mentors (her dad was her absolute mentor). Group of mentors in Silicon Valley including founders of Junglee, Omid Kordestani (Google), different board members.(50:49) - Her favorite quote: "You don't know if you don't try"(51:00) - Her "unusual habit": shopping, knitting.(51:38) - The living person she most admires: her Sikh spiritual leader.(53:14) - Her parting thoughts for directors.Ms. Singh Cassidy is currently the Founder and Chairman of theBoardlist, and most recently served as the President of StubHub Inc, the leading global consumer ticketing marketplace for live entertainment. In February 2020, StubHub was acquired by Viagogo for $4bn, in a transaction led by Sukhinder and her team. She is currently a director of Upstart and Urban Outfitters. Ms. Singh Cassidy previously served on the board of Tripadvisor and Ericsson until 2018. Ms. Singh Cassidy holds a B.A. in Business Administration from the Ivey Business School at Western University.__Follow Evan on Twitter @evanepsteinMusic/Soundtrack (found via Free Music Archive): Seeing The Future by Dexter Britain is licensed under a Attribution-Noncommercial-Share Alike 3.0 United States License
You can find Mark on Twitter at https://twitter.com/markkap He has consulted for companies as diverse as Microsoft Entertainment, Experian, Yodlee, OneRep and others. We talk about the evolution of identity theft, privacy for Gen Z, and the consumer tradeoffs of data, utility, convenience, and security. The danger of people search engines, how they relate to data brokers, and what people can do to delete their PII.
Listen to the candid chat on adopting the new normal during these trying times. Know how everyone is moving towards a new conscious shift! Be there. This Episode of SHRM Radio features Arjun Singh, Managing Director Asia, Yodlee. Subscribe to SHRM Radio!
The “supermarket” days of financial institutions providing all of our financial services and holding all of our accounts are long over. Brokerages, insurance companies, and the expanding array of fintechs compete to hold, manage, or organize our assets. With so many custodians of our financial data, it can be difficult for an individual to generate a complete picture of her finances. That’s been a longstanding problem that was addressed over two decades ago by data aggregators like personal financial management app Mint. Individuals found this single portal approach quite useful. All we had to do was provide the aggregator with the login credentials to each of our online accounts. The aggregator would then log into that account on our behalf, “read” our data off of the web page, and display all of that data in a single consistent fashion (this is “screen scraping”, the method of data gathering that started it all). This single view capability has been a compelling proposition that dozens and dozens of firms have emulated in the years since. Further, use cases have proliferated where a fintech, for example, simply needs access to one or two accounts in order to fulfill its goals. The mobile app model has just accelerated the expansion of apps needing access to user account data. Yodlee and Plaid, now a Visa company acquired in a whopping big transaction, are examples of companies selling access to user account data either through screen scraping or, in a more modern approach, direct integration to individual financial institutions. Direct integration to each bank or credit union’s data is, of course, inefficient because each banks exposes its own interface. The syntax and functions of each vary making everyone’s development and maintenance tasks more difficult.. Evolution of a Standard Into this gap is the Financial Data Exchange organization. With over 100 members https://financialdataexchange.org/pages/members from a wide range of companies - Chase, Plaid, FS-ISAC, Intuit, PNC, Fannie Mae, Truist, Cashflow Solutions - its goal is to standardize the domain of permissioned at a sharing through an API layer in operates in front of financial institution data. FDX is a true standards organization. Its members pay dues, yes, but their more important contribution is time and effort. Working groups take on particular technical and usage aspects, develop them, and generate draft standards for the entire membership to ratify. One of its working groups focuses, for example, on the user experience, on the use cases that benefit from data sharing and how to make that process transparent and secure for end users. In this Payments on Fire® episode, George and FDX Managing Director Don Cardinal discuss the API, its many reasons for being, and the standards development process. They also discuss Akoya, Fidelity’s former data sharing unit that is now owned and operated by The Clearing House and 11 member banks. Akoya serves as a central integration provider making it easier for a fintech app to connect its users to the banks subscribing to the Akoya service. So take a listen. FDX is important to the fintech and financial services community. It’s important to end users. And it’s a great example of how comprehensive standards can be developed swiftly.
Eric cleans, Jon drops bark dust. If your email address hasn't been compromised, is it a real email address? Some SameSite Cookies and OpenSSH ❤️ FIDO U2F. More Data Brokers with odd names and a PAN Enumeration Attack. Cheating McDonald's in Germany, a Paper Airplane Folding Machine and where the Stonehenge Bluestone Quarry lies. 0:00 - Intro 2:55 - Dejunkify 6:49 - Pwned Indicators 8:03 - SameSite Cookies 8:18 - 110 11:13 - OpenSSH ❤️ FIDO U2F 14:29 - Yodlee? 22:22 - PAN Enumeration Attack 32:39 - Cheating McD 35:50 - Pseudo Articley 37:39 - Paper Airplane Folding Machine 39:11 - Stonehenge Quarries
Control your data: This week on Track Changes Paul and Rich sit down to chat about storage and subscriptions. We talk about Paul’s new network attached storage setup and why we consider it to be the third wave of computing. We also talk about ongoing and annoying online software subscriptions and Rich gives us some good tips on how to remember to cancel those subscriptions before your free months run out. Links: Basecamp SeaGate Ironwolf Pro QNap Thunderbolt 4 drive Nas CommonCrawl Flickr Google Take-out OneDrive SiteCore Pi-hole Spotify Typing Club Stripe Truebill Trim SubscriptMe Bobby Subby TrackMySubs Mint Plaid Yodlee Abacus
In this episode of the Healthy Family Project, we talk to Tim Sheehan, co-founder of Greenlight all about teaching our kids how to be financially responsible. It seems like financial responsibility is one of those skills that we don’t think we need to tackle until our kids are in their teens, but it’s important to start talking about finances early. Tim shares tips to help parents teach their kids about managing money from a young age, including the pros of allowances and how the Greenlight Card can help. Tim Sheehan is the Co-Founder and CEO of Greenlight. Greenlight is the safest way for parents to give their kids money, approve their spending, and prepare them for financial independence. Prior to Greenlight, Tim was the Lead Entrepreneur In Residence at Georgia Tech's startup incubator, the Advanced Technology Development Center. Earlier in Tim's career he was Director of Yahoo! Finance and responsible for growing it to the #1 finance site in the world. Tim also served as SVP Products, Marketing and Strategy for Biller Solutions at Fiserv, was a Cofounder & CEO of Reachable, General Manager of Yodlee, and Senior Product Manager at E*Trade. About Greenlight: Greenlight is a debit card for kids, teens and college students that parents can manage with the Greenlight app using flexible parental controls. Since 2017, Greenlight has helped more than half-a-million parents and kids manage their finances by giving parents the tools they need to teach their children how to spend wisely, the importance of saving and how to make responsible financial choices. Listener Survey! Thank you so much for supporting the Healthy Family Project Podcast from Produce for Kids! We'd love if you could take 5 minutes to let us know how we can bring you the best possible content future episodes. By completing the survey, you'll also be entered to win a $50 Amazon gift card! Take the survey here. Healthy Recipes & Tips in Your Inbox Sign up for the Produce for Kids e-newsletter to receive healthy recipe inspiration, our latest blog posts and more directly to your inbox each week. Healthy Family Project Facebook GroupJoin our new Healthy Family Project Facebook group! This group will serve as a safe space for parents and caregivers to talk all about raising a healthy family - from dealing with a picky eater and tips to get more fruits and veggies onto plates to exercising as a family and mental health. We welcome all of you to join in! Relevant Links Learn more about the Greenlight card Follow Greenlight on Instagram Money Skills to Teach Your Kids Find the Greenlight Card app on Apple App Store or Google Play Other Podcast Episodes to Check Out: Episode 35: Helping Kids Make Good Choices Episode 31: Balancing Career & Family Episode 22: Meal Planning for Busy Families Episode 18: How Families Can Reduce Food Waste Episode 17: New Year’s Resolutions for Families Timestamps 3:32 How the idea for Greenlight started 7:27 Capabilities of Greenlight card 13:30 Allowance and chore capabilities through the app 16:14 How & when to start teaching financial responsibility to kids 21:43 Perks of allowances 25:25 How to prepare your teens for the real world 31:20 How to help our kids from getting into future debt 37:54 What does a healthy family mean to you?
Ben is the Head of Sales at Yodlee. During this episode we speak about how Ben got into sales and his journey so far. Ben has plenty of knowledge around sales so we talk through how he structures his day, his approach to sales, new business development, sales processes plus much more. Also during this episode we speak about a recent artical I had read and I asked Ben's opinion around each of the following points: 80% of sales calls require 5 follow up calls after the meeting 44% of sales reps give up after the first follow up Best time to cold call is between 4pm and 5pm 92% of all customer interactions happen over the phone 78% of sales people using social media outsell their peers Ben also mentions as website and blog he has created called 'The Super Fit Dad' Take a look here http://superfitdad.com.au/
Shreesha Ramdas is the CEO and Co-founder of Strikedeck. Previously, Shreesha was the GM of the Marketing Cloud at CallidusCloud, Co-founder at LeadFormix (acquired by CallidusCloud) & OuterJoin, and General Manager at Yodlee. Prior to that, Shreesha led teams in Sales and Marketing at Catalytic Software, MW2 Consulting, and Tata. Shreesha advises several startups on marketing & growth hacking. You can find Shreesha on Twitter, @Shreesha.
This week, the Fintech Moshpit dives deep into the topic of real-time payments. Our real-time payments build-a-thon, in partnership with The Clearing House, Oracle, Opus Consulting and Yodlee is almost […]
How connectivity to bank accounts can drive efficiencies throughout a mortgage lifecycle Kate Adamson, Plaid John Treadwell, Fannie Mae Jonathan Principi, Envestnet | Yodlee Allan Carroll, LoanSnap Moderator: Clayton Collins, HousingWire
Stefana Hunyady heads Global Product Engagement & PMO at PayPal. She is responsible for integrating regional, financial, and product planning. Her role encompasses portfolio planning, global product marketing, product education, and program and launch management. Being passionate in helping others grow their careers, Stefana leads MOSAIC, PayPal’s mentorship program. Stefana has also held leadership positions at FreeMonee, Yodlee and Cisco. As an entrepreneur, she also founded her own company to enable international gift delivery for underserved markets. Connect with Stefana Hunyady: LinkedIn: https://www.linkedin.com/in/stefana-hunyady-4a66962/ Connect with Jon Dwoskin: Website: http://jondwoskin.com/ Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/Thejondwoskinexperience/ LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com
Welcome to the Tearsheet Podcast. I’m Zack Miller. We’ve been reporting a lot recently on the data aggregation industry. Gradually, over years, firms like Plaid, Quovo, Finicity, Yodlee and MX have been building real businesses by pulling, cleaning and delivering people’s bank account data to the fintech apps and software that they use. Before we jump into our show. I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is a leader in actionable financial data, enabling financial institutions and fintech providers to grow faster, reduce costs, and deliver exceptional customer experience. Joining me on today’s podcast is Tearsheet’s Meir Leff. He’s been behind some of our reporting on the data aggregation industry.
Schwark Satyovolu, original co-founder of Yodlee and general partner of venture capital firm Trinity Ventures, shares his opinion on how open banking and sharing of consumer data is evolving in the U.S.
Today, Sima Vasa talks with Mark Kapczynski. Mark leads the retail and restaurant shopping insights at Yodlee. They provide connectivity between fintech companies - financial technology apps - and the data within financial institutions. Becuase of this connection, Yodlee gets to see consumer financial transactions and that translates into shopping behavior. Data Collection From this data, Yodlee can determine how many times do people go to McDonald's, how many times do they buy online or do they have a Pandora subscription. The transactions have date stamps but not timestamps. Potentially, Yodlee can get information online and offline depending on how the customer pays. For instance, if a customer buys something on an E-commerce site and they use their debit or credit card they can compare that to the purchases the customer makes at a brick and mortar department store. This data is used to look at the distribution of online and offline behaviors. Yodlee Taco Stand Case Study Two different Mexican fast food chains were compared, a big publicly traded one and a more local regional one. The local guys swore they had the same type of customers. When Yodlee analyzed the data, it showed the big company's customers shopped at Whole Foods, Trader Joe's and chose organic foods while the smaller local company's customers shopped at the dollar store. "We help folks that take our data and the insights that come from it and then are able to advise the clients on what they should be doing." -Mark Kapczynski, Yodlee In the end, it helps the smaller guy understand who is their customer and stop wasting money on advertising that won't lead to foot traffic. A more likely solution is partnering with the dollar store and offering coupons for shoppers to visit their taco stand. Mark Kapczynski talks Competitive Benchmarks The benefit of Yodlee data is they have the whole suite of data consumers are spending on and all the businesses they are interacting with. They can compare how much a consumer spends at McDonald's vs. Wendy's vs. Burger King in a particular area and look at the market share between them. Big Guys Going Local Yodlee works with national or very large regional companies that want to execute on a local level. Smaller local guys are hard because they already know their area. The larger guys that are more data-driven want to know who to optimize their media spend in areas where they have a high market share and protect that. They also want exposure where they have a low market share and want to win that business. They can put their media to work around the specific strategies for the areas they want to work on. To hear more about what Yodlee is doing, download and listen to the episode! Quick links to connect with Mark Kapczynski and Yodlee: Yodlee Sima loves to hear from her listeners with input, questions, suggestions and just to connect! You can find her at the links below! LinkedIn Twitter simav.sg-host.com Sima is passionate about data and loves to share, learn and help others that share that passion. If you love data as much as her, subscribe on iTunes and don't forget to leave a rating and review!
Today, Sima Vasa talks with Mark Kapczynski. Mark leads the retail and restaurant shopping insights at Yodlee. They provide connectivity between fintech companies – financial technology apps – and the data within financial institutions. Becuase of this connection, Yodlee gets to see consumer financial transactions and that translates into shopping behavior. Data Collection From this data, Yodlee can determine how many times do people […] The post Mark Kapczynski – Yodlee Retail Insights | Ep. 006 appeared first on Infinity Squared, LLC.
In the early days of Barefoot Innovation, one of my guests said something very provocative, that I knew would not sit well with some of our listeners. I considered whether to edit it out. Someone on my team pointed out that my website features a quote from Carl Sagan about the importance of truth-telling, and we decided that it’s the essence of this show to have a wide range of guests and let them speak as they want, without editing, and with the understanding that it’s their opinions rather than mine. It’s a good thing we have that policy, because otherwise, I would have quite the project figuring out what to do with my very lively conversation with Bill Harris, the former CEO of Paypal and Intuit, and Founder and Chairman of Personal Capital. Bill and I got together, in a little office I was using at Harvard, and had a very far-ranging conversation. By the time we finished, I told him I’ll probably have to offer equal time to all the people he -- shall we say, critiqued -- during our talk. Seriously -- if anyone Bill mentions would like to come on the show to offer opposing views, please reach out. A lot of Bill’s outspoken views these days focus on the controversy over customers’ right to use and share their financial data. Much of today’s most promising innovation works by having people give permission to a fintech to access their bank account, so that the fintech can help them save, invest, or manage their money. This is the model behind everything from Mint (podcast with them is coming soon), to Digit (see our past episode with Ethan Bloch). For the past year or so, banks have been raising concerns that these arrangements can be risky to customers because the fintech may have inadequate security, and/or because there may weak controls on how the fintech uses the data. The innovators are countering that many of them have better security than banks do -- basically because they have new technology rather than the aging, siloed IT at most banks. They also argue that the potential risks can be managed, including through best practice by data aggregators like Yodlee. Bill is part of a newly-formed fintech group on Consumer Financial Data Rights (which I have advised) and which is trying to build consensus on how to provide consumer protection while also assuring that consumers can access and use their data freely. The core argument is this information belongs to the consumer, rather than to the company that’s holding it. There are huge stakes in this, because data is the life’s blood of financial innovation. Regulators and the financial community must assure that it’s protected and not abused, but also have to enable it to flow freely, with the consumer’s permission. If it doesn’t, most of the best innovation underway with wither and die. In our discussion, Bill talks about this challenge, including the fact that the Dodd-Frank law authorized the CFPB to set out guidance on it. (Here is the CFPB’s request for information on the data rights issue.) Even more basically, he talks about the underlying problem, which is how to actually secure consumers’ data and establish reliable identity verification. Bill has helped to found three major security companies and shares his deep thinking about a security world beyond passwords (which he calls “stupid”). He also warns against universal data security standards that are rigid or one-size-fits-all. And he offers a vision for how we will really solve identity authentication and security problems -- through the phone. We talked about his current company, Personal Capital, which provides personal financial management software to about 1.3 million users, for free. For customers that want more help, the company then provides fee-based investment advisory services tailored for people with complex financial situations. It arose from Bill and colleagues deciding that people’s biggest financial challenge is the “chaos” that leaves people leading “unexamined financial lives.” Personal Capital has designed a solution that is simultaneously high-tech and high-touch. Bill has wide-ranging views (including some praise) about new models emerging in investment management and robo-advising. (Here is the earlier podcast I mention in our talk, with Jon Stein of Betterment.) Our discussion also included a look into how Bill starts businesses and scales them up, and about the challenges of legacy bank IT systems (stuck together with “bubble gum and sealing wax”). I think you’ll especially enjoy his stories about past adventures, including the early days at Intuit, and the hair-raising startup of PayPal with Elon Musk, Peter Thiel and Max Levchin, in a “small second floor thing over a bakery on University Street outside of Stanford.” And listen closely as he recounts an intriguing dinner conversation with Steve Jobs, about financial services. More for our listeners: Watch for our upcoming shows, including Colleen Briggs of JPMorgan Chase; Wai Lum Kwok, who leads the regulatory sandbox in Abu Dhabi; Jonathan Dharmapalan, founder of eCurrency; Al Ko, who leads Mint; and the one and only Brett King, among others. Please review Barefoot Innovation on ITunes. Also sign up to get emails when the new podcasts come out and to get my newsletter and blog posts at jsbarefoot.com. And go there to send in your “buck a show” to keep Barefoot Innovation going. Support our Podcast - Send "a buck a show" I hope you’ll also join my facebook fan page, and follow me on twitter. Subscribe Sign up with your email address to receive news and updates. Email Address Sign Up We respect your privacy. Thank you!
With the mission to bring gender parity to Silicon Valley, Sukhinder Singh Cassidy is aiming high with her database of board-ready women. Sukhinder Singh Cassidy is a technology executive, entrepreneur and founder of The Boardlist, an online marketplace that connects CEOs who are looking for board candidates with women who are peer-endorsed for private and public tech company boards. Currently she is the founder and Chairman of JOYUS, a video shopping platform for women. Before starting JOYUS in 2011, she spent almost 20 years as a leading consumer internet and media executive at global and early stage companies including Google, Amazon, Polyvore, Yodlee, and News Corporation. In addition to her role at JOYUS, Sukhinder currently serves on the boards of TripAdvisor (TRIP) and Ericsson. She has previously served as an advisor to Twitter, on the Advisory Council for Princeton University's Department of Computer Science, and as a board member of J. Crew Group. Inc. Symposium Stockholm's CEO Natalia... See acast.com/privacy for privacy and opt-out information.
On today’s broadcast, Schwab announces its Schwab Intelligent Advisory services, Finicity raises $42 million for account aggregation, Envestnet|Tamarac rolls out Yodlee, and more. So get ready, FPPad Bits and Bytes begins now! (Watch FPPad Bits and Bytes on YouTube) Today’s episode is brought to you by eMoney Advisor, featuring a new Client Onboarding process as […]
On today’s broadcast, I’m on location at the Envestnet Advisor Summit. You’ll hear from Bill Crager about Open ENV, Stuart DePina on adding Salesforce integration to Tamarac, and hear how the Yodlee acquisition is enhancing the Envestnet platform. So get ready, FPPad Bits and Bytes begins now! (WatchFPPad Bits and Bytes on YouTube) Here are […]
Jud Bergman, the founder of Envestnet, has been at the nexus of every major trend happening in the financial services industry for the past 15 years. As a serial acquirer, Jud and his team have built an industry behemoth. With recent acquisitions including Yodlee for big data and analytics (pending), FinanceLogix for financial planning, and Upside for robo advisor–coupled with its many existing businesses–Envestnet has a window into almost every corner of what’s happening in the advisor space. And in today’s show, Jud and I talk about all of it and what the future holds for financial advisors. Seven Things You’ll Discover in This Episode How the value proposition of financial advisors is changing and what the successful advisor of the future looks like. The main way the advisor of the future can improve their productivity and grow their fee-based practice at 2.2 times the rate of the average advisor. The three things we can thank robo advisors for. One is they’ve set a market rate for commoditized investment advice. The second is they’ve demonstrated the value of aggregated data as a backbone to a financial plan. And the third is they’ve proved the value some investors place on 24/7 access to their account data. Specific ways the promise of “big data” and account aggregation will help advisors and clients make more money and reach better outcomes. What the implications for advisors are when Jud says, “We’re seeing lots of evolution, lots of transformation, lots of evolving towards different pricing arrangements for the advisor.” How to conquer the digital divide that separates advisors stuck in an old business model from advisors who are well-equipped to work with the digitally savvy clients of the present and future. Why having an offering for millennials that may not fit your normal account minimum is an essential ingredient for the successful advisor of the future.
Industry Leaders from the world of Beauty & Fashion providing thought provoking insights from Inspiring minds. Guests are interviewed on their experiences in both Fashion and Beauty and offer the Beauty Fashion and War audience guidance, wisdom and candor on what?s hot and what?s not in the industry of Beauty and Fashion. Guests are encouraged to be honest, to have fun and give our audience the most authentic answers from their vast experience in this sometimes superfluous industry. A key differentiating factor from other Podcasts that discuss Beauty and Fashion is our desire to discuss spirituality and the key components of professionals in this industry and how applying makeup or designing that perfect outfit, is in fact shifting negative mindset?s and providing a deeper sense of empowerment for both clients and industry experts alike. This is Beauty, Fashion and War! Hosted by Cleo Caban, a decorated war veteran whose spent almost a decade through out the Middle East as a Counter Intelligence Special Agent. Don?t get left behind! Singh Cassidy Bio’s Sukhinder Singh Cassidy is Founder & CEO of JOYUS, the web’s premium online video shopping network. Prior to founding JOYUS in January 2011, she has been a leading consumer internet and media executive with over 18 years of leadership experience at global and early stage companies including Google, Amazon, Yodlee, and News Corp. Most recently, Ms Singh Cassidy served as CEO and Chairman of the board at the leading social commerce site, Polyvore, Inc, and CEO-in-Residence with Accel Partners. From 2003 to 2009, Ms. Singh Cassidy was a senior executive at Google, Inc, where she grew and scaled several businesses, including Local & Maps, and Asia-Pacific & Latin American Operations. As President of Asia Pacific and Latin America, Sukhinder was responsible for all of Google’s commercial operations in both regions, and built the company’s physical presence from inception to a multi-billion dollar business serving users, advertisers and partners across 40 domains and 103 different countries throughout JAPAC and Latin America. Under her leadership the company opened 18 sales offices, 9 R&D centers, built full cross-functional operations throughout the region and was the fastest growing geography within the company. Prior to running Asia Pacific and Latin America, Ms. Singh Cassidy was the first General Manager for Google Local & Maps, and Head of Content Acquisition for Books, Library, Scholar, Shopping and Video. In this capacity she led a 30-person business development team to drive strategic partnerships to launch and scale of these innovative new services. Previously Sukhinder was Founder & SVP of Sales and Business Development at leading financial services platform Yodlee from 1999 to 2003,. Sukhinder started her career in Silicon Valley at Amazon.com, where she drove business development for the first generation of Amazon marketplace. Prior to Amazon, Sukhinder worked for British Sky Broadcasting (a News Corp company) and Merrill Lynch in New York and London. For her work in the Internet industry, Ms. Singh Cassidy has been profiled in numerous publications globally, including Fortune, Forbes, Wall Street Journal, Business Week, the New York Times, Bloomberg, Techcrunch, AllthingsD, Ad Age and the books “How Good Leaders Learn” and “Innovation Nation”. She has been named one of the Top 100 People in the Valley by Business Insider (2012); a “Woman to Watch” by Forbes (2014), Fortune (2008) and Ad Age (2010); Techcrunch’s first General Management Fellow (2009); and one of the Top 100 Women of Influence in Silicon Valley (2014,2010). Sukhinder current serves on the board of TripAdvisor, Inc (TRIP), and J. Hilburn. She has previously served as an advisor to Twitter, and on the board of J. Crew Group Inc. (JCG). Sukhinder also sits on Princeton University’s Computer Science Advisory Council. She is a graduate of the Ivey School of Business Administration at the University of Western Ontario, Canada and is married with three children. Must Read’s: 4 Hour Work Week by Timothy Ferriss Look Inside on Amazon - Click Here Description: More than 100 pages of new, cutting-edge content. Forget the old concept of retirement and the rest of the deferred-life plan–there is no need to wait and every reason not to, especially in unpredictable economic times. Whether your dream is escaping the rat race, experiencing high-end world travel, earning a monthly five-figure income with zero management, or just living more and working less, The 4-Hour Workweek is the blueprint. This step-by-step guide to luxury lifestyle design teaches: •How Tim went from $40,000 per year and 80 hours per week to $40,000 per month and 4 hours per week•How to outsource your life to overseas virtual assistants for $5 per hour and do whatever you want•How blue-chip escape artists travel the world without quitting their jobs•How to eliminate 50% of your work in 48 hours using the principles of a forgotten Italian economist•How to trade a long-haul career for short work bursts and frequent “mini-retirements” Technology That Rocks! Favorite internet resource app: Instagram View iOS Instagram App On iTunes - Click Here Description: Instagram is an online mobile photo-sharing, video-sharing and social networking service that enables its users to take pictures and videos, and share them on a variety of social networking platforms, such as Facebook, Twitter, Tumblr and Flickr.[7] A distinctive feature is that it confines photos to a square shape, similar to Kodak Instamatic and Polaroid images, in contrast to the 4:3 aspect ratio typically used by mobile device cameras. Users can also apply digital filters to their images. The maximum duration for Instagram videos is 15 seconds. Social Media Links: Website: https://www.joyus.com/ Pinterest: http://pinterest.com/hellojoyus/ Twitter: http://twitter.com/joyus Instagram: http://instagram.com/hellojoyus Facebook: http://facebook.com/hellojoyus Youtube: http://youtube.com/user/HelloJoyus Linked In: http://www.linkedin.com/pub/sukhinder-singh-cassidy/10/426/3a7 Google +: http://plus.google.com/113426911937631298725?prsrc=3 Phone: 1-866-856-9878 Email: support@joyus.com
Yodlee's been aggregating financial information and data for 11 years now, powering some of our favorite financial apps. Now, the firm is getting aggressive about powering the next generation of fintech apps and platforms. Chief Strategy Officer, Joe Polverari joins me on Tradestreaming Radio to discuss Yodlee's new incybator/accelerator program and the resources the firm is committing to financial services startups. ***Thanks for joining us on Tradestreaming Radio -- I'm very grateful for your time. It's awesome learning about these new tools and technologies together. If you're listening to this episode on iTunes, please give it a ranking and rating so that others know of the value you're finding in it. Thank you ahead of time.****
Audio File: Download MP3Transcript: NCWIT Entrepreneurial Heroes Lee Kennedy: Hi, this is Lee Kennedy. I'm the CEO of Bolder Search and a board member for the National Center for Women & Information Technology or NCWIT. This is part of a series of interviews that we are having with fabulous entrepreneurs. They're women who have started IT companies in a variety of sectors, all of whom have just fabulous stories to tell us about being entrepreneurs. With me today is Larry Nelson from w3w3.com. Hey, Larry. Larry Nelson: Hey, I'm excited about this interview, certainly a person with a tremendous amount of experience. Wow, I can't wait to get into this and we know we have lot of firm executives and young people that are looking into becoming an entrepreneur and getting into the high tech arena who are listeners. So, I'm really looking forward to this interview. Lee: Super. So, today we are interviewing Sukhinder Singh Cassidy. She is a leading Internet and media executive with a touch over 18 years of leadership in working with early stage companies including Google, Amazon, Yodlee and Polyvore, which is a leading global fashion community site. So, why don't I go ahead and interview Sukhinder. We are so happy to have you today. Sukhinder Singh Cassidy: Thank you. Lee: Larry, I think we'll just jump into things. Larry: All right. I'm going to ask you a question that Lucy Sanders always likes us to ask and that is how did you first get involved in the technology business and what technologies do you think are cool today? Sukhinder: I actually first got involved in the technology business probably 13 or 14 years ago in 1997, actually, late '96, early '97. Prior to that, I had been working in New York, in London in media and that investment banking. I stayed in Merrill Lynch for several years and then I went on to market BSkyB, which is the leading satellite broadcast at that time. So, actually, kind of a technology company but more of a media company. I moved to the Bay area on fundamentally I guess on thesis that I wanted to be close to entrepreneurs and one day be an entrepreneur myself. I did not know what I wanted to do but I did know there were smart motivated people in the Bay area. I had traveled out to San Francisco to visit friends and fell in love with the Bay area. So, I took a leap of faith. I moved from London, sold everything I had in London. Bought a car for $10, 000 in LA and drove up the Coast to San Francisco and found my first job. Larry: Wow. Lee: I have to say it is not too dissimilar to my background. I moved out to the Bay area and it's kind of hard not to get into technology. Sukhinder: Absolutely. So, I did not want to be an entrepreneur. But it was that classic, I didn't have an idea. So I thought the next best thing was to put myself close to smart people, working on interesting problems and being entrepreneurs themselves, somehow that path would be a positive one. Larry: Of all the different things that you've been involved with the technology, which ones do you think are cool today? Sukhinder: There are some I had been lucky enough to be involved with and some less so that I just admire from afar a bit. Probably, two of my favorites I'll say as consumer there's something you got to see these businesses built at Google. One, I mean the technology I just to love today, are anything that you would of think as geo or location based. So, my first job at Google was helping to launch Google maps and Google logo and the idea that your location is a pretty important indicator. Where you are relative to your friends in the case of Foursquare or where you are on a map and where you are trying to get to go and having driving directions on your iPhone, forgoing the traditional, heavy-duty MAPS systems that are sitting in cars or something; lightweight but just as revolutionary. So, I love anything geo where as a user my location has something to do and some relevance to play in what I want to do next. And I think we see geo now as a layer on top of many technologies. The second thing I love is of course cloud-based applications. For me, it is actually very simple. As a consumer, the idea that I no longer have to be stuck to one PC to access my contact list, to access my emails, to access documents. I mean today we have apps of every kind based on the cloud; business apps, enterprise apps, consumer apps. But I think of Google really as introducing that concept in a pretty revolutionary way with Gmail and now of course its very standard. I just love cloud based apps because they truly make me mobile. And the last thing, it's hard not to love the iPhone, now the iPad but if you think about the iPhone as just an incredible tool but more importantly an incredible statement instead of just ability to use that hardware and software. To have a pretty revolutionary consumer design and that the integration of hardware and software still matters. And owning both, which was Apple's proprietary focus and goal. And long after people forgot about hardware, Apple believed that innovation was still possible in hardware, right? And the group did this to all by fundamentally changing the way we communicate with the iPhone. Lee: I'll have to have an offline discussion about the iPhone versus Android GP and you being a former Google employee. Sukhinder: Yes and it means like I said like the Android OS and then the non proprietary system and that is amazing being able to boot application development to many different phone and the fundamental thesis for Google creating an OS and then integrating with third party hardware and redesigning hardware. Instead of working a new age phone that showcase the power software. So, I guess my point is that long after people have forgotten about hard ware and all the software, lo and behold Apple app and hardware. Lee: I know that's the jobs. Sukhinder: Application development layer and in Droid continues on that screen stream. Larry: Well, I just want to let you know that I have something in common with you. We moved from Copenhagen to the Bay area a number of years ago. Lee: Are you trying to warn me up Larry? OK. All that said about your background and the technologies you think are cool. Tell us why entrepreneurship turns you on? What are you an entrepreneur? Sukhinder: I think there are probably three things I just love about it. Number one is obviously the building that create an author and that is every level. Yes, you are creating a business model on a product but also to go and author your team. Who you get to work with, how you want to work, the culture you want to create. I think that there are people who love to build stuff. I happen to love to build stuff. I think authorship and creation except for some people is a drag and I think I really enjoy the process. I think the second think is I'm sort of a gratification junkie. I like to put in work and get back feedback quickly and then iterate like progress to me is best measure in those increments and that is also how I motivate myself and I think entrepreneurship is really suited to this iteration cycles, right? You get to put out something out there, see the results, see what works, see what doesn't, try it, try something else. And I think that fast cycle times really feels and considers me and probably my own kind of cycle which I work and I think that is fundamentally one of the reasons that it gives me so much excitement. So, I think authorship and the ability to create the kind of quick iteration and feedback loop in entrepreneurship those are things that resonates really, really highly with me. Larry: Sukhinder, with all the things that you done in the different organizations, it's really phenomenal. But let me ask you this, along the way, who supported you in your career path or your role model or your mentor? Sukhinder: Well, first of all, it is interesting. I don't believe in a single role model. I feel like for different parts of my career, depending on the things I have to learn, there were different mentors to me and role models along the way. First and foremost, my father. He was a doctor and loves to be a doctor. He loves running the practice like the business of running the practice. My first job was doing tax returns when I was 15 years old. My father taught me balance sheets and income statements because he was fascinated and he was thinking of different ways to optimize his business and he share the same with me. My second job was in his office as secretary but he was clearly passionate about the job he was doing. The content of his job which was medicine and also entrepreneurship and running the business. He was from very young age clears want to work for yourself. I would say more recently, I think my role models and mentors have really been at some point of time very relevant to what I have to learn to ramp sure ramp, Google and obviously very notable angel come valley. Before that was the CEO of Jungly, my first copy in the Valley that was acquired by Amazon and I had a pleasure to work with the man. And he was an investor in Yodeli, the company that I joined as a co-founder and then ultimately was also involved with Google where I joined next. From Rome, I learned great skills and I also just learned how important it is to match a great business team with a great product team and Rome as an angel has been very successful in helping to find and integrate entrepreneurs. Rome was certainly one. I think Henry Ryan, one of the founders of Jungali, first company that I joined in the Valley. He is a serial entrepreneur. He is in a company five and he has calm, stability, successful exit, diversity and experience and it turned operating CEO so when I have current issues, I call him and I think about my route in Google. Certainly my boss Kurt Estani who was the chief revenue officer at Google and he was probably employed 13 or something like that build Google's revenue from zero to 23 billion. For me, certainly, I just add what I learn, the skill associated with being a great relationship daughter and a great manager not to say I was but I think I learned from him the important of their skills and he is just the ultimate consistent builder and relationship manager. And also, someday he was able to hire greatly skilled people and let them run. Stan Standberg is now running Facebook, Armstrong is running AOL. These people are on the team and I give credit for figuring out how to hire us, mentor us, harness us and still let us run and build. So, I think the different people are the different points of my career to some of them. Lee: Sukhinder, you have been super fortunate at least from my viewpoint to have such phenomenal mentors. That is really exciting. Sukhinder: Yeah, I certainly felt privilege to get to work with these people. So, I guess my point is it is not just one mentor but there are people you learn different skills and I think at different point of my career, I feel like I had the opportunity to work with these people and certainly some of them go and instilled to them. I go for different type of advice when I think there is something they have to offer me. Lee: So, on to something a little more tough, what is the toughest thing you've had to do in your career? Sukhinder: I think of very tough business challenges, but then I think of the challenges that take their toll on you emotionally. This is often a question I ask others when I'm interviewing them, when I'm interviewing executives to join my team. I often just say, "What's the biggest career mistake you've made?" Which is another way of asking the same question. But I think the things that take the hardest emotional toll on you are not the decision or strategy vantage point perspective you called wrong, because you can two or three or four different paths in a different strategy, and maybe you chose the wrong path, but smart people can have different answers. But the ones that're really tough, honestly, are the ones that surround people, right? Awful, making a decision that someone's not a fit. I think those are the most personally taxing and tough things to do in my career. You know, at Yodelly, certainly, we went through to Boston , we had to lay off people, and it was my first time laying off people. You dissolve a relationship with people, you feel a huge amount of responsibility for people's career and career choices when you bring them into a company, I do. Lee: Yeah. Larry: Oh, sure. Sukhinder: Some of that was recession-driven, but there're other times where it's actually not a function of the recession. Often in cases outside of those extraordinary circumstances, like the Boston 2002, the Internet dark days. It's really actually just about culture set, because the people you hire are, by and large, exceptionally competent. It's whether or not they're a fit with the organization, and it's a place that allows them to thrive. When you see that for whatever reason it's not working, learning to make that decision or call quickly or expediently, expeditiously, is important. Because the cost of not doing it well or quickly is high for everyone. It's high for the organization, it's hard for the person who feels like they're, for whatever reason, not able to get it done. They're feeling frustrated. But it's very hard to bring that conversation to a head, and I've been on both sides of it, right? I've certainly had to make the call when someone wasn't a fit, so I just think that whenever you have people decisions, your own decision to move on from something, or managing someone for whom you need to negotiate whether or not they're going to move on. Those are always the most difficult decisions, because they involve people's lives and careers and you want to do them with the right amount of diligence and care and conscientiousness, but also in a way that is expeditious for everyone. So everybody can move on. Larry: All right, well let's move on, and we're going to lighten this one up a little bit. Let's pretend, right now, you are sitting at your desk or around a table. You had a young person who thinking about becoming an entrepreneur. What advice would you give them? Sukhinder: Well let's see, I think there're tons of bits of advice you can give to young entrepreneurs, and I'm sure you have, in all of these interviews you've done, many greater nuggets than what I have to offer, but...I think if there were two things, and one may be obvious but I don't know if people truly accept it. So clearly one of the key things is to iterate in very quick cycles. I think a lot of times I spent, like, perfecting the business idea in PowerPoint. But the reality is, it's not substitute for customer feedback. As quickly as possible, and as cheaply as possible. So I think before you go out and raise money or create too many PowerPoints, you want to find a quick way to test and iterate on your idea at low cost. And keep trying until you find the nugget that seems to resonate with the consumer. Particularly true in Internet business, right? We're consumer Internet businesses. We can't quite predict how the online consumer is going to react, and what they're going to love, and what they're not going to love. It's not always just rational, right? Some of the web stuff companies weren't built of rational need. They just were launched and tested and iterated on, and they found some resonance with the consumer. So that's one, and it's probably fairly obvious. I think the second one, I think a lot of people say they're self-aware. But honestly, I think as an entrepreneur, you have to become incredible self-aware, and I think that's for a couple reasons. First of all, I think self-awareness revolves around understanding what's your own trademark strength, and what do you excel at, right? And part of building a great company, obviously, is figuring out how you fit and how to do what you're great at. If you can build an entire company around it, around your trademark strength, that's amazing. But quite often, building a great company is bringing into the building and, bringing in a diverse set of experiences. Often that means self-awareness about what you're also not great at, right? Where can you attract and surround yourself with people who have other strong skills that are complementary to your own. If you really want to win, and you really want to grow a company of some scale, I think it starts with self-awareness. Playing to your own trademark strength, and then being very quick. I would say in some ways open to building a company of great, strong, diverse talent that helps complement the skills you have. But it takes both parts, right? Playing to your own strengths, but also being, being pretty clear on your weaknesses, and certainly if you want to scale a company beyond a certain size. It is about recruiting incredible talent to your vision, but with complementary skills. Lee: I have to totally agree with you on that. Larry: Mm-hmm. Lee: I'm going to follow along and ask you, what do you excel at that's made you a fabulous entrepreneur? Sukhinder: Well I think first of all, I think most people who know me would consider me high energy and intensity. I think an entrepreneur for many years, it's about being your own best evangelist, right? Not for you, but for your company's vision. I think that requires a lot of energy. Then you have to be able to do that, and have a surplus of energy, if possible, to give to your team, right? To motivate and bolster them, and let them know it's possible. Again, most entrepreneurs, there's not always a rational need for what they're doing. They're often thinking to where the market is going, right. That requires evangelism. It requires a certain energy and intensity to come to work every day, and when the market's not yet there, or investors don't believe, that you believe, and you're able to convey that belief and conviction to others, with energy. So I think that's one piece. You know, I know how to sell. I spent most of my early career in sales. My college jobs, were summer jobs, were in sales. Then when I arrived in the valley, my functional specialty, if you could call it that, was business development. Business development in every company I've ever worked at correlated with sales. It was revenue-producing. As an entrepreneur, you kind of have to sell. And so I think having core skills that are functional set in sales and being very comfortable with that, has been helpful. And then roughly, I mean, I would circle back to the self-awareness piece. I'm certainly very, very flawed. But I think over the years, being in a variety of leadership situations and having to scale through both successful and failed experiences, I have the benefit of a lot of feedback. And I know what I'm good at and I know what I'm not good at. While I work at what I'm not good at, I try to play to my strengths and find a place where they can be accelerants, to a business or a team, and where they're not, I don't, I guess, pretend to believe that I'm going to become perfect. But I think I'm pretty clear on the areas I need to surround myself with to actually have a fully embodied and diverse team that's capable of getting it done. And so I think years and years, instead of repeated feedback on the same issues has yielded a lot of self-awareness. I think at this stage that what am I good at, and where is it that I need to bring in a strong and talented team to really create, and as I said, some things a team together can win. Larry: Well I like that. Let me throw a little curve ball at you. Now, with all that stuff that you're doing, you've mentioned everything from high-energy and intensity, how to sell, being self-aware, and everything else, how do you bring balance into your personal and professional lives? Sukhinder: Well, first of all, I guess let me start by saying I'm not a believer in balance in the typical way that people talk about it, which is just this ... I have this thesis that people imagine this perfect day, right, where you wake up at six, and you work out for an hour, and then you play with your kids. And then you have a great breakfast filled with protein and carbs, and you work perfectly from nine to six, and you come home and you feed your children and you have wonderful family time, and then you do two hours of email, and you get ... early, this is thesis of what balance looks like and I just don't believe it. I don't believe it, at least for me. I think balance has to be measured in cycles that are far longer than a day, often months and years. Because I think that to do anything well requires a certain amount of energy and focus. To be a great parent requires energy and focus and intensity. To be a great manager requires it, to be great manager requires it. To be a great entrepreneur. To be great at sports. And so, when you think about trying to do things well simultaneously, I'm a believer that kind of the best it gets is that there are going to be periods of your life which are all about work. There are going to be periods which may be all about family. And I measure balance in my life by cycles, there are cycles of time, often measured in months or years, where I know I'm going to have to give a lot of focus or priority to something. And then the best you can do in that situation, is really trying to manage very clearly expectations, which I think of as the multiple shareholders in your life, right. Your husband expects something from you. Your children expect something from you. Your team expects something from you. Inside constituencies. Boards you serve on expect something from you. And the most you can do is actually manage expectations very clearly, like hey, I'm going into a period that's going to require a lot of travel. What are we going to do about it. In the case of managing expectations, what I would say instead of negotiating with your family. There would be other times that you negotiate with work. And you say I'm about to have my third child. I'm going out on maternity leave, but I know we're trying to close a big deal. How are we going to get it done. And so, I guess I don't believe in balance, as by the standard definition. I believe instead, of cycles in your life. And managing expectations with an increasing number of constituencies as your life goes on. And hoping that when you look back on your life, as measured in months or years, maybe it was equally divided between all the things that are important to you, or at least divided between the one or two things that are important to you, in a way that you feel good about. But it's measured in a much longer cycle. And in between, you manage expectations, and you learn to live with a lot of guilt. Lee: Well, thank you for that honest answer. Suhkinder, it's clear you've achieved a lot. And we have thoroughly enjoyed hearing your answers to our questions, and last but not least, we're curious what's next for you. Sukhinder: It's a good question. I don't know. I mean, I think in the spirit of what we chatted about, which is, you want to play to your trademark strengths. For me, it's about working with great teams at high intensity and high RPMs, and feeling honestly that I could move to a place where I could make my maximum impact, and that's about finding a place where my skills are a great fit. And I think it could be pure entrepreneurship, and founding something, or it could be operating at significant scale and complexity. But where the trajectory for a company is high, and navigating it with a smart group of people is important. Both to them and to me. Lee: Well, we wish you great success in your next. Larry: Yes, and we're going to follow up on you too. Lee: So thank you so much for spending this time with us. Larry: You listeners out there, pass this interview along to others that you know would be interested, you can listen to it at w3.w3.com and ncwit.org 24/7, look at our blog, it will be in our podcast directory too. Lee: Thank you so much. Series: Entrepreneurial HeroesInterviewee: Sukhinder Singh CassidyInterview Summary: Sukhinder Singh Cassidy has worked at companies large and small in their early stages, including Google, News Corp., Amazon, Polyvore, and Yodlee. But before she got into the tech industry, she did the taxes for her father, a doctor. In this interview she gives some great advice about the energy and intensity she thinks are vital to being a successful entrepreneur, as well as the importance of knowing how to sell, and how to be self-aware. Release Date: January 30, 2011Interview Subject: Sukhinder Singh CassidyInterviewer(s): Larry Nelson, Lee KennedyDuration: 22:10
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