Podcasts about big magic creative living beyond fear

#289: What if success isn't about climbing higher, but about getting closer to yourself?In this episode, I sit down with Daria Burke—former CMO, writer, and possibility model—to talk about choosing alignment over ambition, creating space to heal, and honoring your gifts even when they aren't profitable.We talk about her bold decision to step away from high-powered titles, how somatic practices helped her reconnect with herself, and why radical honesty became the foundation of her memoir Of My Own Making.We Also Talk About…Why Daria chose to step away from her CMO roleWhat it means to give yourself permission not to want certain accoladesHow to meet high expectations while giving yourself graceHow somatic practices can help your healingWhy being unrelatable is a good thingResources:Follow Daria on Instagram @dariaburkeCheck out Of My Own Making: A Memoir by Daria BurkeCheck out Big Magic: Creative Living Beyond Fear by Elizabeth GilbertSubscribe to my Substack, Balance with LesCheck out my new brand Spacious Rituals and get your virtual planner for 2025!Keep in touch:Follow on IG: @shessoluckypod @lesalfredFollow on TikTok @shessoluckypod @lesalfredVisit our website at balancedblackgirl.comSponsors:Nutrafol | Get stronger, healthier hair with Nutrafol. For a limited time, Nutrafol is offering $10 OFF your first month's subscription and free shipping when you go to nutrafol.com and enter promo code BALANCEDLES.Shopify | Get your online business up and running with Shopify. Sign up for $1 per month trial period at shopify.com/balancedblackgirl.Nuuly | Upgrade your wardrobe by subscribing to Nuuly. Nuuly is a great value at $98 for any 6 styles, but right now you can get $28 off your first month when you sign up visit Nuuly.com and use the code BALANCEDLES.The RealReal | The RealReal is attainable luxury that upgrades your personal style. Get $25 off your first purchase when you go to TheRealReal.com/LUCKYOpill | Opill is the first over-the-counter daily birth control pill. Use code BALANCEDLES for 25% off your first month at Opill.com.Please note that this episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode. Produced by Dear Media. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Bestselling author Elizabeth Gilbert shares insights from her book, Big Magic: Creative Living Beyond Fear, on embracing curiosity, overcoming fear, and unlocking creativity.

One day, while watching her baby somersault, Katrina Spade thought about how quickly time flies. Then it hit her like a ton of bricks that she would be in her 70s by the time he turned 40. This reflection sparked an interest in the funeral industry, ultimately leading her to design a new death experience. Despite facing legal hurdles and industry challenges, she founded the world's first human composting company. In this episode, Katrina shares how she turned a simple grad school project into a groundbreaking business. She also highlights the key lessons she learned, from challenging norms to embracing big ideas. Katrina Spade is the founder and CEO of Recompose, the world's first human composting company. Combining her background in architecture with a deep respect for nature, she created an eco-friendly alternative to traditional funerals. In this episode, Ilana and Katrina will discuss: - How a grad school project sparked a revolutionary idea - Balancing big ideas with practical execution - Translating design skills into business  - Telling your story to test your ideas - Why ‘perfect' is the enemy of ‘good' - How she quit her job and funded her dream - Attracting investors who believe in your vision - Building a reputation with intention and strategy - Breaking legal barriers to disrupt death care - And other topics…   Katrina Spade is the founder and CEO of Recompose, the world's first human composting company, which offers an eco-friendly alternative to traditional burials and cremation. With a background in architecture and sustainable design, she created a groundbreaking method to transform human bodies into soil. In 2019, she successfully advocated for the legalization of human composting in Washington, and by 2020, Recompose had opened its first facility. Katrina has been featured in major outlets like NPR, Fast Company, and The New York Times. She is also a recipient of prestigious fellowships from Echoing Green and Ashoka. Connect with Katrina: Katrina's LinkedIn: https://www.linkedin.com/in/katrina-spade-37047439/  Katrina's Instagram: https://www.instagram.com/katrinaspade/  Resources Mentioned: Recompose: https://recompose.life/  Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert: https://www.amazon.com/Big-Magic-Creative-Living-Beyond/dp/1594634726  Leap Academy: Ready to make the LEAP in your career? There is a NEW way for professionals to Advance Their Careers & Make 5-6 figures of EXTRA INCOME in Record Time. Check out our free training today at leapacademy.com/training

Ryan and Becca return for another chapter of the podcast book club, diving into Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert. They're joined by Taylor Swilley—voice actor by day, potter by night, and cat snuggler in between. Together, they explore key takeaways from the book, discuss thought-provoking concepts, and highlight areas that didn't quite resonate.Don't miss our next book recap on Steal Like an Artist: 10 Things Nobody Told You About Being Creative by Austin Kleon, coming out on Saturday, November 9th.A special thanks to Taylor for joining us and for recording the ads in today's episode!Resources"Big Magic: Creative Living Beyond Fear" by Elizabeth Gilbert (audiobook available on Libby)"Steal Like an Artist: 10 Things Nobody Told You About Being Creative" by Austin Kleon (e-book available on Libby)-----Find more about Taylor's business below-----Instagram - @backyardkilnWebsite - https://backyardkiln.com/Etsy - https://www.etsy.com/shop/BackyardKilnListener QuestionsSend us questions so we can answer anything you've been thinking about on a future episode. Send those through Instagram @wheeltalkpodcast or email us at wheeltalkpodcast@gmail.com.SponsorsL&L Kilns - The durable kiln that potters trust to fire evenly & consistently. Find your L&L kiln at hotkilns.comSmith Sharpe Refractory - Find out which Advancer Kiln Shelves are right for you at kilnshelf.com.Support the show on Patreon for as little as $3 per month: https://patreon.com/WheeltalkpodcastFollow us on Instagram:@wheeltalkpodcast@rdceramics@5linespotteryVisit our website:www.wheeltalkpotcast.comWheel Talk YouTube ChannelSupport the show

Episode 123. Today's solo episode is all about my thoughts about Creativity. I've been thinking about this topic a LOT lately. And it's been incredibly fun. I read this book recently and already am re-listening to it. It's Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert and I've found it really inspiring. I have really been slowing down to think about how I can add creativity into my personal and professional life and how others can do the same. So this podcast episode is all about my thoughts on creativity, including how I've evolved to use creativity as a psychologist and also in my personal life. I can't wait to share it with you! Words of Wisdom Quote from Elizabeth Gilbert: "You're not required to save the world with your creativity. Your art not only doesn't have to be original, in other words, it also doesn't have to be important. For example, whenever anyone tells me that they want to write a book in order to help other people I always think 'Oh, please don't." Do it for Yourself? That quote actually really makes me laugh out loud. So much of what I've learned in the online marketing world is about knowing your audience and speaking to their pain points. In my training as a psychologist, I was taught to always focus on the other person and their needs, helping them to conceptualize their struggles, and from there, give suggestions to help. None of these suggestions are bad, and yet, none of them teach us how to listen to our own bodies as we are marketing or delivering therapy. And the more I do both of those things, the more I think that's actually the most essential skill to learn... "I'm not a creative person." I've said this so many times. I still sometimes say it. But now at least I'm catching myself. We all have creativity in us. It maybe got shoved down, but it's there. And re-engaging with it can be deeply healing. In IFS it is said that when we can notice and get space and separation from our Parts, the 8 C qualities of self emerge: Creativity, Curiosity, Connection, Courage, Calm, Clarity, Compassion, and Confidence. There are also 5 P words that can emerge, including, Presence, Persistence, Perspective, Playfulness, Patience. Play and creativity are essential for how kids learn and I for one am excited to continue to rediscover this as an adult. Why We Should Care About Creativity “A creative life is an amplified life. It's a bigger life, a happier life, an expanded life, and a hell of a lot more interesting life. Living in this manner – continually and stubbornly bringing forth the jewels that are hidden within you – is a fine art, in and of itself.” -Elizabeth Gilbert I'll be perfectly honest, I want to convince you that creativity is important. I went online and started searching in Google Scholar. There are definitely some articles to support this. Liz Gilbert's book has more ideas on this. I come from a heavily science and math focused background. My dad was an engineer, and my mom taught math, and later computers, and then taught technology to other teachers. I can't say that I grew up truly understanding the immense value of creative works. When I did art at school, perfectionism was majorly on the scene. If it wasn't perfect, I'd freak out (internally or externally, depending on my age). Dancing as Creativity My main exposure to the arts and creative expression was the fact that I danced from age 8 to 18, and the again for a few years in college on a college Pompon team. I witnessed creativity, but I never felt creative. I struggled with choreography. I would just put together tricks I already knew, do a double turn into an axel jump, then jump forward and do a kick and a leap. Ways I Engage in Creativity Today Podcasting Blogging Thinking of new ways to engage clients and therapists in innovative ways to heal themselves (while, creatively, healing myself too - see what I did there?

Ryan & Becca discuss some lessons learned after Ryan recently listened to some of The E-Myth Revisited by Michael Gerber. They specifically focus on the idea of the entrepreneur, the manager, and the technician and dive a little bit into franchising as the author explains as well. We share some insights related to our own businesses as we converse. We plan to have another book recap in our episode releasing Saturday, September 7th if you'd like to read "Big Magic: Creative Living Beyond Fear" by Elizabeth Gilbert before we talk about it.Resources"The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It" by Michael E. Gerber"Big Magic: Creative Living Beyond Fear" by Elizabeth GilbertListener QuestionsSend us questions so we can answer anything you've been thinking about on a future episode. Send those through Instagram @wheeltalkpodcast or email us at wheeltalkpodcast@gmail.com.SponsorsL&L Kilns - The durable kiln that potters trust to fire evenly & consistently. Find your L&L kiln at hotkilns.comSpeedball Ceramics - Check out their new underglaze formula and colored plastic bats online or from a distributor near you. Find out more at speedballart.com.Support the show on Patreon for as little as $3 per month: https://patreon.com/WheeltalkpodcastFollow us on Instagram:@wheeltalkpodcast@rdceramics@5linespotteryVisit our website:www.wheeltalkpotcast.comWheel Talk YouTube ChannelSupport the Show.

In this episode, Reid Robinson, Lead AI Product Manager at Zapier and self-proclaimed "student of social media," discusses the impact of AI and automation on marketing. He explores how AI can help us personalize customer communication, repurpose content, and streamline internal processes. You'll learn about the importance of providing context to AI models to drive more valuable outputs—and what can go wrong when you let AI write all your social media content! Reid harnesses the powers of AI and automation at Zapier, leading the development of innovations such as the AI Actions and the OpenAI's GPTs. His eclectic career, fueled by curiosity, determination, and a healthy dose of professional schmoozing, started with making 120 cold calls a day sans computer, selling conference tickets. Since then, he's established strategic partnerships at both Zapier and Hootsuite, co-founded and led cocoNFT to acquisition, and returned to Zapier to spearhead AI product management. Outside of work, Reid enjoys a heated game of Root or Clank, trying new restaurants, and traveling with his wife and their 2-year-old explorer-in-training. What Reid has been reading: Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert Reid's favorite coffee shop in Vancouver: Milano Coffee Connect with Reid Robinson on LinkedIn and Twitter. If you have any questions about brands and marketing, connect with the host of this channel, Itir Eraslan, on LinkedIn.

"I am not ready yet" is a phrase that aspiring business owners often use, and it can impede their success by delaying the start of their ventures! Join Deborah as she speaks with Joanne Flynn Black about nurturing strong relationships and connections as fundamental pillars of success. Establishing a supportive community will undoubtedly enhance your chances of success!Here are the things to expect in the episode:How do excuses impact an individual's ability to achieve their goals?Collaborate with others to strategize effectively and build your dream business!What is Mighty Networks, and what services does it provide?The key steps involved in building a thriving online community.And much more! About Joanne:Joanne Flynn Black did the thing that many people have on their list: She left her corporate job. Sold all of her belongings. And packed what was left in her backpack. And then she traveled around the world. She wrote a book about her experience, In Motion: Around the World in Love and Heartbreak, which is coming out this year. When she is not traveling, she works with others to strategize and build their dream business with an online community. Connect with Joanne Flynn Black!Website: https://launchb4.com/about-me/LinkedIn: https://www.linkedin.com/in/joanneflynnblack/Instagram: https://www.instagram.com/launchb4 Book recommendation:Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert  Connect with Deborah Kevin:Website: www.deborahkevin.comInstagram: www.instagram.com/debbykevinwriterLinkedIn: https://www.linkedin.com/in/deborah-kevin/Book Recommendations: https://bookshop.org/shop/storytellher Check out Highlander Press:Website: www.highlanderpressbooks.comTikTok: https://www.tiktok.com/@highlanderpressInstagram: https://www.instagram.com/highlanderpressFacebook: https://www.facebook.com/highlanderpress

“If you're alive, you're a creative person.” ― Elizabeth Gilbert, Big Magic: Creative Living Beyond Fear Welcome to episode 174 of the Sidetracked Stories podcast! Today, Judy and I are thrilled to revisit another favorite inspirational book--Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert. If you're ready to ignite your creativity and live a more vibrant life, you're in for a treat. In this episode, Judy and I dive into embracing our curiosity and letting go of needless suffering. We dig deeper into some of Gilbert's thoughts on how to live our most creative lives. We'll share personal insights, practical tips, and some of our favorite passages from the book. We'll also discuss how Elizabeth Gilbert knew from a young age that she wanted to be a writer, focusing with unwavering dedication on that goal. Unlike her, Judy and I are generalists, flitting from one interest to another. We'll explore how this approach has its own unique strengths and challenges, and I'll offer a valuable exercise to help you tap into the power of possibility and commit to what's possible for you. So get ready to be inspired, get curious, and embrace the magic of creativity with us! #SidetrackedSisters #SidetrackedStories #SidetrackedLisa #SidetrackedJudy #LisaHoffmanCoaching #CreativeLiving #BigMagic #ElizabethGilbert #Inspiration #CreativityUnleashed #PodcastEpisode #SidetrackedStories #LiveYourBestLife #BookRecommendations #UnlockYourPotential

Let us know what you enjoy about the show!Have you ever found unexpected inspiration in the everyday mundane? In today's episode, a simple, cockeyed post-it note transforms into a compass for creativity and a reflection of my core values. It's a candid exploration of the 'I-D-E-A' acronym - 'Invite, Develop, Embody, Allow' - which guided me through the roller coaster of emotions that accompanied the release of my debut book. As I peel back the layers of this personal mantra, we'll discuss how embracing our ideas, coupled with our values of learning and growing, can lead to profound self-discovery and artistic expression.We're also tipping our hats to Elizabeth Gilbert and her influential work, "Big Magic: Creative Living Beyond Fear," as we navigate the waters of self-doubt and anticipation. Join me on a journey of aligning with our 'why', and learn how to nurture your ideas into existence without the fear of failure looming over. By the end of our time together, you'll have a clearer perspective on how to invite opportunities, develop your passions, embody your authentic self, and allow your creative projects to thrive in the world. It's all about staying true to ourselves and living in the moment. So, let's embrace the abundance of inspiration that surrounds us and give life to the ideas that are waiting for us to take notice.Support the Show.TAKE YOUR MINDFULNESS & INSIGHTS ONE STEP FURTHER WITH PREMIUM MEDITATIONSSubscribe to premium content today and have access to bonus episodes worksheets and meditations. Whether you are looking to relax, recenter, reduce stress, increase motivation, fall asleep peacefully or wakeup ready to take on the day, these meditations and visualizations are for you. You will also have the opportunity to connect directly with me via email to let me know what kind of meditations you are looking for, share your episode insights and suggest guests that you might be interested in hearing from so that I can create content for you!Subscriptions begin at $3/month and subscribers who choose $10 a month subscription also receive a monthly coaching exercise from my client workbook.Interested in finding out more about working with Lisa Hopkins? Visit www.wideopenstages.comFollow Lisa https://www.instagram.com/wideopenstages/

Serena Chan is a Research Advocate at Dovetail with a background in exploratory and UX research. She plays a pivotal role in crafting memorable experiences for customers, advocating for them within the company and partnering with people who do research to build a community and best practices at Dovetail.  Before joining Dovetail, Serena held UX design research and product roles across various industries, including health tech, entertainment and social enterprises. Passionate about democratizing research, she champions the importance of prioritizing insights from customer-facing teams to drive the development of truly customer-centric products.  Serena holds an MBA in Design Strategy from California College of the Arts, though her academic journey started with a Bachelor of Science in Public Health. Her early career spanned roles in public health, during with which she was inspired by the intersection of design thinking and global health at a transformative conference. A poet and community gatherer, Serena leverages storytelling at work and leisure to facilitate a more deeply connected, equitable, and regenerative future for all.    Questions  ·     Now, we always like to give our guests an opportunity for them to share in their own words, a little bit about their journey. ·      Could you tell us a little bit about Dovetail and what your company does? ·     Now, as a subject matter expert in the area of customer experience, could you give us maybe two or three, I would say areas that you believe organisations need to focus on as we continue to traverse through 2024 and beyond? · If you were to pick one organisation, what would be, let's say two or three characteristics that they have that makes you loyal to them and keep going back over and over again? ·   Now, could you also share with our audience, what is the one online resource, tool, website or app that you absolutely cannot live without in your business? ·    Could you also share with our listeners, maybe one or two books that you have read that have had a big impact on you, it could be a book that you read a very long time ago, or even one that you've read recently, but it's had a great impact on you. ·     Could you also share with us what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. ·      Where can listeners find you online? ·     Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge you will tend to revert to this quote if for any reason you get derailed or you get off track, the quote kind of helps to get you back on track. Do you have one of those?   Highlights Serena's Journey Me: Now, we always like to give our guests an opportunity for them to share in their own words, a little bit about their journey. I know I read your bio, and it kind of gives us a quick summary of the journey that you did have to get to where you are today, but we'd love to hear from you, in your own words, how is it that you got to where you are today?   Serena shared that one of the earliest jobs she's ever had was in customer service, customer experience. So, she thinks that's been quite the through line in her career and why she's also sort of excited to be here today.  Starting from her first job in private tutoring when she was just in high school, to volunteer work and working in customer service jobs, there's some element of being of service and working with people that she was always drawn to. And after graduating college, it led her into the world of health tech start-up and joining a customer success team for the very first time.  And for her, that was the first opportunity to really be that bridge between hearing their customer needs, and sharing that back with their product team, helping you have that informer product roadmap and innovation and business strategy. And working in that intersection, that hub really got her quite excited. So, that's kind of led her to continue to pursue her career from grad school to consulting and freelance work to now her work at Dovetail.   About Serena's Company - Dovetail Me: So, could you tell us a little bit about Dovetail and what your company does?   Serena shared that Dovetail is a leading customer insights hub, they work with lots of teams of folks, whether they're in user research, or product management, design, innovation, whether you're a software company, or they have some people also building physical products, some people building really large things in the world, like construction, machinery and things that are like tractors that farmers use to all kinds of software that we use in our day to day as well.  So, they are a platform where these teams are able to really harness the insights they're hearing from their customers, whether it's customer interviews or survey data, things ongoing like CSAT and NPS and sentiment and have that then inform better product and decision making across the business as well. So, the work she does at Dovetail is really closely partnering with their customer teams, and coaching them in best practices from onboarding and being successful in Dovetail to how they can further grow customer centricity and the culture of that at their organizations.    Areas Organizations Need to Focus on As it Relates to Customer Experience for 2024 and Beyond Me: Now, as a subject matter expert in the area of customer experience, could you give us maybe two or three, I would say areas that you believe organizations need to focus on as we continue to traverse through 2024 and beyond?    Serena shared that we're all navigating so much change. And one thing that she always returned to is just talk to customers, it's easier said than done for a lot of people. In her role, she does work with customers in the day to day, so that makes her job a lot easier. But for other people who maybe it's not the majority of how they spend their days, it can be hard to really remember, oh, yeah, let me go and actually get in front of customers, if you can't talk to customers, that's kind of point one, than two like, really leverage the type of customer data you already have. So, honestly, most of the people at their company who are talking the most customers are sales, customer success and support.  And so, their product managers and their designers, they'll talk to customers, but they also try to go within their Dovetail workspace and pull from the interviews that they've already had, the customer calls their sales team has already had, the support tickets that have come through. So, if you can't go and talk to customers immediately yourself, then draw from those who are talking to your customers day in day out, that was kind of step two.  And then point number three is really trying to kind of complete the loop, she's really lucky that their customers are also some of the best at giving feedback and sharing their insights and their requests, because they're also people in the space of customer experience. And so, trying to really complete that loop and try to bring them along the journey. They're trying to do more ways of running early beta and alpha kind of programmes to test new things. They're building up Dovetail, they're also trying to co design and really do more kind of participatory type of practices with their customers, bring them along the journey and have them be part of that process.  So, really, those three steps, talk to customers, the second, talk to the people who do talk to your customers, and also leverage the existing data you do have. And then the third being kind of complete that loop and really make sure you're integrating the feedback you're hearing into your product and business decisions, and then share it back to your customers, because they're always super appreciative to hear that you're taking the feedback and how quickly they're moving and iterating on that.   Me: Now, I heard you mention in your feedback just know in terms of the three areas that you believe organization should focus on, that you are blessed to have customers who are very willing and able to give feedback. I'm not sure if that's cultural, but if you could maybe just give us a little insight.  What if you are in a culture where it's hard to collect feedback from customers? It's not very easy, they don't voluntarily give it to you and even when you intentionally seek it out, it's hard to kind of pin them down to get the information that you need from them. What would be your best recommendation to approach if you're in a business like that?   Serena shared that think about kind of what are those first points of contact? Is it that someone is hearing about you through some marketing channels, or maybe they're talking to someone in the sales process, even those are important touch points and opportunities for insights, especially if you're trying to understand your customers motivations, their desires, she thinks those are actually some really powerful touch points that we can leverage more in general.  Of course, there are teams that go out and do proactive research, whether it's user research or usability testing, things like that. And they tend to rely a lot on that. But there's also so much room to lean on people in other functions as well who are talking to customers day in day out. And even if they're not existing customers, talking to prospectives is really helpful, too.  So, she learned a lot from sitting in with their sales team and understanding the needs and desires of their prospective customers and seeing how can they currently serve them? Where are the gaps and opportunities?  And then how can she bring that back to their product team, their leadership team and say, “Actually, these are the current needs we're hearing from people, people who are interested in buying our software, or have similar visions and wanting to really grow customers centricity and these are the things they are asking for, which we may or may not have at the moment yet.”  So, she thinks these are some other kind of creative ways to talk to people who, unless you have a completely sales process where no one's talking to anyone, then that's maybe on the more rare side, but you probably have someone that's talking to your customers.  And then also, her bias too is in the onboarding process, they have a pretty hands off approach as well, you can definitely self-serve and leverage Dovetail Academy and kind of learn at your own pace. But then they also do have a team of customer success managers, and that's kind of where she started at Dovetail was actually in customer success.  And they work with so many customers in the onboarding process and that's also so much wisdom to learn what are your customers understanding, what is harder for them to understand, what are the common questions and challenges and pain points that are.   In many ways, empowering their customer success folks to basically be like their frontline design researchers in a way, they're the ones who are often closest to the day to day pain points, as well as their support team that their customers are facing.  So yeah, really explore kind of what are some ways you're already your current company is already talking to customers and try to get closer to those people sit in, sit along on their calls or watch the calls if they have that uploaded into a central place.   Characteristics of a Loyal Organization Me: Now, Serena, as a customer, right, so I want you to kind of take yourself out of the role that you're functioning, providing service, but more so service being provided to you. If you were to pick one organization, and it's up to you if you'd like to share the organization, but I'm more focused on the traits or the attributes that the company has, if you were to choose one company that you really, really love? What would be, let's say two or three characteristics that they have that makes you loyal to them and keep going back over and over again?   Serena stated that she loves this question. For her, what's funny is actually, the farmers market came to mind, which isn't necessarily a company in a traditional sense, it's maybe more like a gathering place, a marketplace. But it's a place she loves and she thinks about why she loves it. And there's some amount of structure, you go and you know what to expect, you know what vendors are generally there but you also have options, you have a specific time and place as well. And for her, it's also this sense of community and kind of community gathering place, that's actually a big thing they're working to invest in and grow at Dovetail as well as how do they actually build a gathering place for people in research and design and product to come and gather and learn from each other. And she thinks that's a huge opportunity for a lot of companies to leverage that within their customer base.  So, for her, she personally as a customer really enjoy being able to just meet other people in a very casual sense and feel that sense of community, whether at a farmers market, they're her neighbours, or as someone in like a customer experience kind of space like that similar to maybe conferences or virtual or in person meetups and events that vendors or companies may hold. So, leveraging that aspect of community, and then also having an element of discovery. There's some things that she knows and she can rely on and there's some elements of novelty that also keep her coming back. So, that's what comes to mind for her.   App, Website or Tool that Serena Absolutely Can't Live Without in Her Business When asked about online resource that she cannot live without in her business, Serena shared that she's going to take it from a bit more of a personal approach to how she shows up in her work. And for her, it can be any kind of app, but for her, it's like a mindfulness practice app and tool, she sees that as very much a part of her professional toolkit.  She personally have really enjoyed the open app recently. And why she says this is because so much of the work she does is to witness and listen to their customers, to facilitate workshops, whether with customers or internally.  And she thinks so often, especially in the start-up world we're really quick to want to fix things and want to solve things and iterate and pivot and all of that. And that's great, and it's necessary and it's important to move quickly. But if we're not taking the moment to pause and to truly listen and understand what it is our customers are sharing with us, and also how the greater industry and world is shifting to, then we can't do all the rest or it'll kind of be done in a haphazard way.  So for her, actually, her mindfulness practice, her kind of deep listening and meditation practice is a core part of how she shows up in her work and with her customers and also in holding space as she facilitates internally with her teammates as well.   Books that Have Had the Biggest Impact on Serena When asked about books that have had an impact, Serena shared that she really loves Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert, this is a book all about the art of creative living. And for her, it has impacted both her professional and personal lives. And really the kind of one liner from it is like, “What is creative living, it's a life that is more driven by curiosity than by fear.”  She thinks one of her strengths and being able to navigate a lot of uncertainty and ambiguity, especially in the start-up world, is her ability to kind of lean into curiosity, and not just operate out of reactivity or fear or all of that.  And so, the more we're able to flex that and lean into curiosity when we're trying to understand our customers, lean into curiosity when there's a workplace challenge, or a product issue that comes up, lean into curiosity in terms of crafting our own careers and lives. This is kind of how we can apply that creative energy into how we show up in the day to day. So many of the listeners are deeply creative people whether or not you identify as an artist or designer or capital C creative person, but she thinks we as humans are deeply creative and the more we can channel that kind of energy, the better we are able to show up for our customers and our businesses and our communities and for the society as a whole.    What Serena is Really Excited About Now! When asked about something that she's excited about, Serena shared that she recently adopted a dog so she's newly a dog mom. He is actually napping, napping right next to me right now! And something she's learning is you never really know how it goes when you are trying to love and care and train a rescue dog.  He's brought so much joy into her life, he's brought a lot of wonderful trail runs and play and novelty and exploration. And she's also lucky to have a dog friendly office so she brings him into work as well. And they like to joke that he's the Chief Vibes Officer. He's also bringing a lot of joy at work too, so in many ways, even though he is such a personal part of her life, he is also really helping her also build better bonds with her colleagues and he'll also show up in the back of a meeting room as she's on a customer call.  And so, sometimes she thinks even just remembering like, we're all humans, we are all trying our best, and people will see her dog and kind of, it just creates that kind of human connection. So, it's been a very special time and she's learning so much every day and celebrating all their little and big milestones as they go and that helps her remind herself of her capacity to keep growing and learning and adapting to change.   Where Can We Find Serena Online LinkedIn – Serena Chan   Quote or Saying that During Times of Adversity Serena Uses  When asked about quote that she tends to revert to, Serena shared that for her, it's “Ride the waves.” She's a beginner surfer herself, but someone who's grown up swimming her whole life, so the water is a really restorative place for her but also challenging. She lives in San Francisco pretty close to Ocean Beach and these are some gnarly waves they get out there. And much with the tumultuous lives and professional worlds we live in and the changing world, sometimes all we can do is just show up and practice riding the waves and enjoying when things are calm, but also learning even when it feels stormy, we can get through it and just keep riding the waves.    Me: Well, thank you so much Serena for taking time out of your very busy schedule and coming on our podcast, sharing all of these great insights as it relates to customer experience, some of the things that you believe organizations need to be focusing on for 2024 and beyond. And of course, all the great things that your organization is doing. And we just really appreciate you taking time to share all of this great insight with us today.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Hey there, sunshine!

In this beautiful episode, we hear Amanda's incredible breakthrough in quieting her brain, and how she finally heard from Love with the help of Elizabeth Gilbert.   Discover:  The breathtaking and very odd way that Love ultimately showed up for Amanda;   Taylor & Travis's love lesson for Amanda  How to avoid what Liz Gilbert calls “taking a monkey survey” when making important life decisions; The “big thing” we are all missing & how it makes us dissatisfied with everything else; and  How to get your brain and perfectionism to step back so your greater wisdom can speak.  On Liz: Elizabeth Gilbert is author of the international bestseller, EAT PRAY LOVE, which has been translated into over thirty languages, and sold over 12 million copies worldwide. The book became so popular that Time Magazine named Elizabeth as one of the 100 most influential people in the world. In 2010, Elizabeth published a follow-up to EAT PRAY LOVE called COMMITTED—an instant a #1 New York Times Bestseller, as well as BIG MAGIC: CREATIVE LIVING BEYOND FEAR. She is the author of three novels: STERN MEN, THE SIGNATURE OF ALL THINGS, and CITY OF GIRLS. Elizabeth is the creator of the Onward Book Club, which takes place on her Instagram via a live chat, as a way of spotlighting, studying, and celebrating the work of Black women authors. You can also find her on Substack and subscribe to her newsletter: “Letters From Love with Elizabeth Gilbert.” Subscribe here: https://elizabethgilbert.substack.com/  Don't miss Abby and Glennon also sharing their Letters from Love on We Can Do Hard Things episodes 268 and 269:   Elizabeth Gilbert On Her Most Important Daily Practice (Abby)  Glennon Shares Her Love Letter with Liz Gilbert  To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Welcome back, neurodivergent creatives! In today's episode, we're diving into the endless ocean of opportunities that our regular, everyday moments hold for us.  Picture this: you're in the middle of a shower, out for a stroll with your dog, or maybe you're cruising in your car, and then BAM! Something epic zaps right into your brain. YEP, THAT JUICY MOMENT! That's what we'll be talking about today, neurosparkly friends!Discover how seemingly mundane moments, those seemingly random thoughts during routine activities, can be the birthplace of your next big idea, novel, or creative project. Join Caitlin Liz Fisher as they unpack the magic behind our most random creative ideas and how they can fuel our artistic expressions! Episode Highlights: ✅ The importance of embracing your unique creative spirit and the concept of being "full of yourself" in the most empowering way possible. ✅ How routine tasks like showering or driving can unlock your mind's creative potential, leading to breakthrough ideas and epiphanies. ✅ The concept of "shower thoughts" and how these can spiral into expansive creative projects, including novels, art, and more. ✅ Strategies for capturing and nurturing your creative ideas, from using notebooks to leveraging the digital convenience of note-taking apps. ✅ The journey from a single creative thought to a complex, multi-layered project, illustrated through personal anecdotes and success stories. ✅ Tips for refining and developing your initial ideas into coherent and compelling narratives or artworks. Noteworthy Quote:

In this episode of Healing & Human Potential, Elizabeth Gilbert joins Alyssa Nobriga for a conversation about accessing your creativity and being gentle with yourself along the way. They explore how loving yourself + feeling worthy directly correlates with allowing your creativity to express itself. Elizabeth shares tons of advice for writing and moving past moments of fear. Every single minute is packed with insight, wisdom, practical tips, and plenty of moments that will simply bring comfort and joy to your heart. You don't want to miss this beautiful conversation.   Listen out for: A powerful exercise designed to find inspiration and create. Liz's antidote for retraining your mind away from shame + towards friendliness Liz's exact process for entering into a 2-way conversation with the Divine Liz's golden tip for writing heartfelt stories   ===   Are you ready to build your waitlist of dream clients, deliver life-changing results, + step into the impact you're capable of? ✨ Join my FREE 5 Day Confidence + Coaching Bootcamp ✨   https://www.alyssanobriga.com/bootcamp   I'm sharing the most powerful tools I have throughout this FREE Live 5-Day Transformative Experience. I'll help you build confidence as a coach in 3 days, and attract your dream clients in 5 days. The Confidence + Coaching Bootcamp runs from January 22nd - 26th Save your spot now!   ===   EPISODE TIMESTAMPS:   0:00 Intro 2:22 The 5 Step Process to Break Through Your Fears 4:40 The Daily Practice that Elizabeth Gilbert Never Misses 6:45 Alyssa's Love Letter to Herself 12:30 Elizabeth Gilbert's Current Struggle with Fear + How She is Moving Past It 15:50 Finding the Beauty in Doing without Knowing 19:12 An invitation to join The Free 5 Day Confidence & Clients Bootcamp 21:06 Elizabeth's Letters from Love Project 23:00 Understanding The Struggle with Self Love + The Antidote 27:20 How to have a 2-Way Dialogue with The Divine 33:15 Elizabeth's Greatest Tip for Writing 35:30 Why Self-Forgiveness is the Key to Finishing a Creative Project 39:30 What's the Secret to Balancing Excellence + Letting Creativity Flow 42:55 Elizabeth's Tip for Writing Intimate Books 48:17 The Significance of The ‘Eat, Pray Love Journey' 55:30 The Secret to Surrendered Action 59:30 The Reality of Loving Someone with a Drug Addiction 1:05:18 Elizabeth Gilbert's Message for You     === Join The Institute for Coaching Mastery, my accredited certification program. Apply Now to get on the waitlist to receive priority access + the best price + bonuses! https://www.alyssanobriga.com/applynow/   Acceptance letters will be sent January 29th 12pm PST. Apply before then to save $500 off!   GUEST BIO Elizabeth Gilbert is a New York Times Best selling author, most known for her memoir Eat, Pray, Love which chronicled her journey alone around the world. The book was an international bestseller, translated into over 30 languages, with over 12 million copies sold worldwide.   Elizabeth has published several more best selling books including Committed, The Signature of All Things, Big Magic: Creative Living Beyond Fear and City of Girls.     GUEST LINKS Instagram: https://www.instagram.com/elizabeth_gilbert_writer/ Website: https://www.elizabethgilbert.com/   ===   Have you watched our episode on The Fear of Failure? https://www.youtube.com/watch?v=l_6pS15BZVk   ====   Alyssa Nobriga International, LLC - Disclaimer This podcast is presented solely for educational and entertainment purposes. It is not intended as a substitute for the advice of a physician, professional coach, psychotherapist, or any other qualified professional. We shall in no event be held liable to any party for any reason arising directly or indirectly for the use or interpretation of the information presented in this video. Copyright 2023, Alyssa Nobriga International, LLC - All rights reserved.   === Website: alyssanobriga.com Instagram: @alyssanobriga TikTok - @alyssanobriga Spotify - https://open.spotify.com/show/6b5s2xbA2d3pETSvYBZ9YR Apple Podcast - https://podcasts.apple.com/us/podcast/healing-human-potential/id1705626495

677: Finding the Best Learning Around Dental Sleep Medicine - Dr Steve CarstensenIn this episode, Kirk Behrendt explores the world of dental sleep medicine education with Dr. Steve Carstensen. With a plethora of choices available for dental professionals seeking to expand their understanding of this vital aspect of dentistry, Dr. Carstensen shares insights on how to navigate through the overwhelming options. From historical perspectives to the current landscape, this episode sheds light on the importance of dental sleep medicine and the evolving educational opportunities. The conversation also delves into the profound impact of collaboration, finding one's professional tribe, and the transformative power of education beyond dentistry. Dr. Carstensen shares valuable resources for continuous learning, encourages dentists to embrace adjacent fields, and highlights the importance of being evidence-informed practitioners.Episode Resources:Subscribe to The Best Practices Show podcast Join ACT's To The Top Study Club See ACT's Live Events Schedule Get The Best Practices Magazine for free! Rate and review the podcast on iTunes Book Recommendations: "Brain Rules" by John Medina: Dr. Carstensen recommends the book "Brain Rules" as a valuable resource for understanding the relationship between "Big Magic: Creative Living Beyond Fear" by Elizabeth Gilbert: Dr. Carstensen recommends this powerful book for its insights on overcoming fear and fostering a mindset that propels success."Outlive: How to Set Your Mind to Transform Your Life" by Peter Attia: Mentioned in the episode, this book explores the concept of evidence-informed medicine and applying knowledge to improve patient outcomes.Main TakeawaysPaying It Forward Ethos:Dentistry is a noble profession where practitioners are encouraged to pay forward their knowledge and experiences for the betterment of the profession and the next generation.Finding Your Professional Tribe:Emphasizes the importance of connecting with like-minded individuals, study clubs, and communities that resonate with your values and language.Transformative Power of Education:Education extends beyond the acquisition of knowledge; it fuels passion, enhances patient care, and brings meaning to the dental profession.Global Impact Through Teaching:Dr. Carstensen shares a heartwarming story about his involvement with the World Sleep Academy, illustrating the global impact of sharing knowledge and expertise.Collaboration Beyond Dentistry:Encourages dentists to explore adjacent fields, collaborate with physicians, and adopt an evidence-informed approach to healthcare.Continuous Learning and Nuggets of Wisdom:Recommends a focused approach to continuous learning, emphasizing the importance of gaining small, impactful insights (nuggets) rather than overwhelming oneself.Quotes:“The first thing to do is to look at your dental sleep medicine part of your practice and think, what's missing here? What don't I know?

Glennon FINALLY UNDERSTANDS FORGIVENESS! She reads a gorgeous letter about her newfound, hard-earned understanding of forgiveness and it helps us all breathe deeper. What happened when Glennon finally surrendered to the “Letters From Love” experiment.   The dance of forgetting and remembering – a cycle that holds the essence of what's worth living for; How to overcome fear and blocks that get in the way of creative expression; and Liz challenges Amanda to try doing something without being attached to the outcome. About Elizabeth:  Elizabeth Gilbert is author of the international bestseller, EAT PRAY LOVE, which has been translated into over thirty languages, and sold over 12 million copies worldwide. The book became so popular that Time Magazine named Elizabeth as one of the 100 most influential people in the world. In 2010, Elizabeth published a follow-up to EAT PRAY LOVE called COMMITTED—an instant a #1 New York Times Bestseller, as well as BIG MAGIC: CREATIVE LIVING BEYOND FEAR. She is author of two novels: THE SIGNATURE OF ALL THINGS, and CITY OF GIRLS. And she is the creator of the Onward Book Club, which takes place on her Instagram via a live chat, as a way of spotlighting, studying, and celebrating the work of Black women authors.  You can also find her on Substack and subscribe to her newsletter: “Letters From Love with Elizabeth Gilbert”. TW: @GilbertLiz IG: @elizabeth_gilbert_writer To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Liz Gilbert returns to share with us her transformative practice of planning her days and her life by writing two-way letters to love every morning.  Why Liz shaved her head! The unwavering presence that's accompanied Liz her whole life; The concept of "two-way prayer" – and how it can help us find the kindest, wisest version of ourselves. How to find solace and guidance in creating a higher power of your own understanding; and  Abby shares her own letter on self-love and acceptance, a declaration that she will not abandon herself. About Elizabeth:  Elizabeth Gilbert is author of the international bestseller, EAT PRAY LOVE, which has been translated into over thirty languages, and sold over 12 million copies worldwide. The book became so popular that Time Magazine named Elizabeth as one of the 100 most influential people in the world. In 2010, Elizabeth published a follow-up to EAT PRAY LOVE called COMMITTED—an instant a #1 New York Times Bestseller, as well as BIG MAGIC: CREATIVE LIVING BEYOND FEAR. She is author of two novels: THE SIGNATURE OF ALL THINGS, and CITY OF GIRLS. And she is the creator of the Onward Book Club, which takes place on her Instagram via a live chat, as a way of spotlighting, studying, and celebrating the work of Black women authors.  You can also find her on Substack and subscribe to her newsletter: “Letters From Love with Elizabeth Gilbert”. TW: @GilbertLiz IG: @elizabeth_gilbert_writer To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

The Book Leads – Episode 74: Lisa Haisha & Her Book, SoulBlazing: Transform Your Imposters into Superpowers and Live a More Purposeful, Authentic Life In this episode, Lisa -- a life coach, television host, author, and spiritual healer --walks me through her journey and work around the world that culminated in the creation of her soul-blazing therapy and book. We hear about authenticity all the time. But what does that TRULY look like when our lives and work are not being hijacked by our inner imposters -- the Victim, The Egotist, The Seductor, The Joker, The Fixer, The Overthinker, and The Judge. These personalities are the focus of Lisa's book. It's important we see how each of them plays out in whatever situation we may find ourselves. It's especially important to understand when we can use them to our advantage. We tend to default into passive mode in life and work, reacting to what life gives us. We do it to survive, and yes, we do get by. But, in doing that, how much are we forgoing we truly are and what we truly want? In this conversation, as Lisa broke down what each of the personalities is and when it tends to show up, I thought about when each has reared its head in my life. It also helps to think about when we just let it happens and when we tap into each of those for our benefit. Lisa gives great examples of when we can do just that. Our energy in life should not be discounted or forfeited so easily. Working to understand our own will help us tap into what we want and need for ourselves -- REALLY need for ourselves. Conversation Highlights How the BS of the day gets washed away. The "You blazed my soul" comment which led Lisa to launched her Soul-Blazing Therapy "You're the writer, producer, director of your own life. If you don't like your life, you get to change the main character (which is you). Write in a different script for yourself." It's like being a parent: It's not what you say. It's what you're being. MENTIONED OR APPLICABLE BOOKS Whispers from Children's Hearts by Lisa Haisha Frequency: The Power of Personal Vibration by Penney Peirce Fascinate: How To Make Your Brand Impossible to Resist by Sally Hogshead The Courage to Be Disliked: The Japanese Phenomenon That Shows You How to Change Your Life and Achieve Real Happiness by Ichiro Kishimi & Fumitake Koga The MAIN QUESTION underlying my conversation with Lisa is, Are you aware of how much and how often the inner imposters are appearing in the various areas of your life? ABOUT LISA Featured as one of the top life coaches to watch in 2023 by Entrepreneur Magazine, Lisa is a television host, mother, entrepreneur, personal coach, author, cultural researcher, world traveler, motivational speaker, corporate keynote, and spiritual healer. Lisa has traveled to over 80 countries to learn from people on their terms, including in boardrooms, yurts, bedohwin caves, South American jungles, ancient cities, prisons, and orphanages. Leveraging these learnings and her education, holding a Masters in Spiritual Psychology, Lisa packaged her unique methodology into her best-selling "SoulBlazing" book, helping thousands worldwide live more purposeful, authentic lives. LEARN MORE ABOUT LISA LinkedIn: https://www.linkedin.com/in/lisahaisha/ YouTube: https://www.youtube.com/@LisaHaisha/ Facebook: https://www.facebook.com/lisa.haisha/ Instagram: @lisahaisha Website: https://soulblazing.com/ MENTIONED OR APPLICABLE PASTEPISODES Episode 5: Jenn T. & Fascinate: How To Make Your Brand Impossible to Resist by Sally Hogshead Episode 11: Jessica Mand & Frequency: The Power of Personal Vibration by Penney Peirce Episode 73: Kimberlee Pita & Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert Watch the episode on YouTube: https://www.youtube.com/channel/UCtNpTQTFjuN6Tjs52JB7zUQ Learn more about The Book Leads: ⁠ https://www.linkedin.com/pulse/got-lead-great-book-thats-impacted-your-work-life-me-john

The Book Leads - Episode 73: ⁠Kimberlee Pita⁠ & ⁠Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert⁠ The magic of who we are. That's what this book and conversation cover. In Episode 73, Kim, a Mental Wellness Coach and Founder of the Love Your Mental Health LLC, reflects on both her career and mental health journeys. A tool pivotal in Kim's wellness work is mindfulness -- taking stock of both what's around us and within us. She found Big Magic by chance, but it made -- and left -- a deep impression on her. For her, the book put to words how different we all are, how different our circumstances are, and how much we tend to not realize what we're capable of in our lives. There is so much we can unlock from deep within ourselves. We spend most of our lives and career looking for it (the "magic") on the outside and in our environments. Those experiences help, yes. But they merely unlock what's always been there. There really is magic inside all of us. It's that uniqueness we can bring to the world, something that is only ours, a culmination and result of ALL the experiences we've collected along our journey. If you don't want to call it magic because it sounds hokey, call it whatever you want. A gift, that something special, your driver, your passion, your reason for being -- whatever resonates for you. But society stops us from letting it (whatever you decided to call it just now) get through. We conform to the script of life, mute ourselves because of the attitude of others, fear that paralyzes us, and hold back on and give up on ourselves. We're through before we even get started. Check out this book even if you're not a traditional creative -- the singer, the musician, the painter, the sculptor, the photographer, the writer. Everyone is capable of creating in one form or another. Find what's yours. CONVERSATION HIGHLIGHTS We were all given something. We all have a beautiful gift inside of us. Once we can find our authentic, true self, then we can truly deliver our magic. You honor yourself through self-care. MENTIONED OR APPLICABLE BOOKS 8 Rules of Love: How to Find It, Keep It, and Let It Go by Jay Shetty Life in Five Senses: How Exploring the Senses Got Me Out of My Head and Into the World by Gretchen Rubin The Creative Art: A Way Of Being by Rick Rubin The MAIN QUESTION underlying my conversation with Kim is, How are you tapping into the inner magic that is unique to you and that serves as your gift to the world? ABOUT KIM A mental health advocate and past board chair of Mental Health Connecticut, Kim founded and launched Love Your Mental Health LLC in 2021, where she helps people turn their fears of mental health into love through self-care. She serves as Chair of the Board of Directors of Copper Beech Institute, a mindfulness center in West Hartford, Connecticut, as well as the Framingham State College Alumni Association. Kim is certified in Mental Health First Aid, life purpose & happiness coaching, mindfulness facilitation, and singing bowls (level 1). LEARN MORE ABOUT KIM LinkedIn: https://www.linkedin.com/in/kimpita/ Website: http://loveyourmentalhealth.com MENTIONED OR APPLICABLE EPISODES Episode 38: Jill Siegel & Atlas of the Heart: Mapping Meaningful Connection and the Language of Human Experience by Brene Brown Episode 63: Nancy Burger & Tracking Wonder: Reclaiming A Life Of Meaning And Possibility In A World Obsessed With Productivity Episode 68: Pete Sena & The Creative Act: A Way Of Being by Rick Rubin Watch the episode on YouTube: https://www.youtube.com/channel/UCtNpTQTFjuN6Tjs52JB7zUQ Learn more about The Book Leads: ⁠ https://www.linkedin.com/pulse/got-lead-great-book-thats-impacted-your-work-life-me-john/

This is all about living and feeling truly alive; a little motivational speech to support you in doing the things in life that you light you up, that bring a sense of joy, magic and freedom into your everyday existence. This episode has been inspired by the book Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert, which has played a key role in the creation of my ordinary extraordinary life.I cover:* What a creative life can look and feel like (it's not stereotypical creativity)* Why you should strive to have one* How we can find out what creative living means for us and work towards it* Why you should read Big MagicRelated episodes:S2 E1: Please be more you and create your inspirationsS3 E2: Ever wonder what you're supposed to do with your life? Yeah, me too.I would love to know what you think, so do reach out below:* Send me a voice note * Sign up for email letters* Email me at rebeccaguy@live.co.uk* Support me through Buy Me A Tea This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit missingpeace.substack.com

Unity Awakening, our annual series of Sunday talks and study groups returns for 2023 with an exploration of Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert. This week we focus on courage as an element of creativity.

Ever pondered what could transpire if your creative spark truly ignited? Or what might emerge if you overcame inner fears and let your genuine talents gleam?Dive deep into these and more with the globally acclaimed author of Eat Pray Love, The Signature of All Things, Big Magic: Creative Living Beyond Fear, and City of Girls, Elizabeth Gilbert. Delve into the fascinating realms of curiosity vs. passion, creativity's origin, and the barriers stopping you from realizing your life's purpose.Learn about the significance of self-care, resilience during life's tumults, and Liz's perspective on a fulfilling life.Be ready for unexpected turns, amusing moments, and a 40-year-old secret of Liz's unveiled!Tune in for this riveting "Best Of" chat. Maybe, just maybe, you'll muster the bravery to present your unique gifts to the world. Ready to awaken your creative spirit?You can find Elizabeth Gilbert at: Website | Instagram | Episode TranscriptIf you LOVED this episode you'll also love the conversations we had with Glennon Doyle about becoming untamed. Check out our offerings & partners: My New Book SparkedMy New Podcast SPARKED. To submit your “moment & question” for consideration to be on the show go to sparketype.com/submit. Visit Our Sponsor Page For Great Resources & Discount Codes Hosted on Acast. See acast.com/privacy for more information.

“Be fearless!” “Do it fearlessly!” “You're a fearless leader!”This word, this catchphrase, this mantra so to speak has been inflated and thrown at you as another level of expectation of something that you must meet. It's this ideation that to move forward you must do it without fear being present. Then, when you do feel fearful, when you do feel nervous or scared, it's so easy to internalize because of this messaging that “maybe there's something wrong with me and I'm not doing something right” or that “I need to put off my dreams or desires until fear isn't around”.That, my friend, is why today's Powerback® episode is called “Fuck being fearless”. Tune in to discover how you can take your power back from your fears and start to call in and draw in all the things that you keep thinking and feeling about.Is it possible to be truly fearless?Another ‘should' disguised as empowermentDealing with the three things caused by the expectation of being fearlessUsing the Powerback® Process to shift your relationship with fearIt's not about being fearless, it's about being gutsyResources from this episodeMind Fuckery: 5-day Live Workshop - If you are interested in learning more about yourself, getting to the root of the issue, and learning how to shift your thoughts, behaviors, and actions in the moment, then be sure to register for the next session of the Mind Fuckery Workshop. The class will run from September 11 to September 15, from 7 to 8 PM EST and you can sign up here.Check out Elizabeth Gilbert's book Big Magic: Creative Living Beyond Fear, the book I recommended in this episode.Join the Gutsy Collective - The Gutsy Collective is a community of energetically driven female entrepreneurs + visionaries who desire meaningful growth – mentally, physically, and energetically. Join us online or in-person for monthly mentorship to reignite your fire and get the answers you seek.Get the support you need and feel alive again! - My mission is to help you discover your own personal alignment so that you can feel deeply connected and expansively alive – all with ease and flow. Whether you are a brand new or aspiring entrepreneur, you have a growing small business, or you are an expanding CEO ready for your next level of success, I've got your back! Click here to learn about the 3 ways I can support you and your business.Connect with LauraAuraTikTok:  @thatlauraauraInstagram: @thatlauraauraWebsite: LauraAura.comSupport the showTHANK YOU, GUTSY TRIBE!We love, love, love to read your comments, feedback, and reviews. If you haven't yet, drop us one below! Your review might even get highlighted within one of our gutsy love posts or on our website.https://podcasts.apple.com/ar/podcast/the-gutsy-podcast/id1445481970

Lizzie Benton describes herself as a 'progressive culture coach'.  Her business Liberty Mind helps its clients to adopt an alternative way of working that unleashes people to create their best work.In this episode Lizzie shares her thoughts on the world of wellbeing in the workplace - or not 'wellbeing' perhaps.For example:- it's NOT a separate entity, a label which can come across as patronising or condescending- it's NOT always something for which the HR department should have total responsibility- it's NOT about covering every single eventuality (clue: it is about mutual trust)- it's NOT a 'should do' exercise, it's key to future recruitment and talent retentionLizzie also shares truly helpful insights for those, possibly larger, organisations where traditional blueprints may be harder to discard and start afresh.And as is our habit, here's the books by Elizabeth Gilbert that Lizzie mentioned: Eat Pray Love and Big Magic - Creative Living Beyond Fear. Questions?  Ping them our way! Simply message us through any of our social channels or email caroline@raisingthebaa.com and we'll ensure it is answered in a future episode or privately by one of our guest experts, whichever is most suitable.Enjoy - and thank ewe for listening

I have taken a whole week break since graduation, and this week I am back at it! Capstone time begins now. My capstone project will consist of a deep-dive into the research around the benefits of creativity in order to write a robust literature review. Beyond the academic paper, I am creating a book proposal for my next non-fiction book about everyday creativity. Here are the 10 books about creativity I mentioned in the episode: "Creativity: Flow and the Psychology of Discovery and Invention" by Mihaly Csikszentmihalyi - Explores the concept of flow and how it relates to creativity, offering insights into the creative process. "Big Magic: Creative Living Beyond Fear" by Elizabeth Gilbert - Encourages readers to embrace their creativity, overcome fear, and lead a more inspired and fulfilling life. "The Artist's Way" by Julia Cameron - A renowned guidebook for nurturing creativity and unblocking artistic potential through a twelve-week program of self-discovery and creative exercises. "Originals: How Non-Conformists Move the World" by Adam Grant - Explores the characteristics and behaviors of original thinkers and provides insights on how to champion new ideas and drive meaningful change. "Steal Like an Artist: 10 Things Nobody Told You About Being Creative" by Austin Kleon - Offers unconventional advice and inspiration for embracing creativity, encouraging readers to borrow from other artists and find their unique creative voice. "Creative Confidence: Unleashing the Creative Potential Within Us All" by Tom Kelley and David Kelley - Written by the founders of IDEO, this book explores how to unlock and nurture creativity in individuals and organizations. "The War of Art: Break Through the Blocks and Win Your Inner Creative Battles" by Steven Pressfield - Examines the challenges and resistance faced by creative individuals and provides strategies for overcoming obstacles and unlocking creative potential. "Art & Fear: Observations on the Perils (and Rewards) of Artmaking" by David Bayles and Ted Orland - Explores the psychological and emotional aspects of the creative process and addresses common fears and obstacles faced by artists. "Imagine: How Creativity Works" by Jonah Lehrer - Investigates the science and psychology behind creativity, offering insights into the creative process and strategies for cultivating creative thinking. "The Creative Habit: Learn It and Use It for Life" by Twyla Tharp - Provides practical advice and exercises for developing creative habits, enhancing productivity, and fostering long-term creativity. Bonus. "Create Anyway: The Joy of Pursuing Creativity in the Margins of Motherhood" by Ashlee Gadd is part pep talk, part permission slip. This book honors both the mothering journey and our God-given desires to create. Learn more about your ad choices. Visit megaphone.fm/adchoices

Have you had that moment when your words flow effortlessly onto the page and what you write completely surprises and delights you? Joining today's conversation is Jackie Amsden, an indie comedy author, podcaster, and mom of two. In today's episode, you'll hear about how tapping into creative space helped Jackie reconcile her struggle with becoming a mother and the loneliness she felt throughout that transition. You'll learn why a writing habit doesn't have to be done a certain way and how having kids can make our creativity more efficient. Tune in to also find out how Jackie has began reshaping the identity of mom through her writing.Topics discussed in this episode: Feeling alone a new mom who also writesHow Jackie thought writing had to be done, before having kidsTapping into that creative space and feeding the soulHow passion and motivation change after becoming a parentHow to not forget your creativityUsing writing to play with the identity of mom and reshaping itJackie's desire to connect with more writersUsing podcasts to connect with specific communitiesFavorite books BONUS: Using Fancy Nancy as an example for a strong voiceBONUS: Advice on digging deeper into why you're not writingAbout Jackie: Jackie Amsden is an indie comedy author and host of These Mums Write podcast. She is currently working on a MomCom about a stay-at-home mom who needs to pretend to be an ex-con to get a job.She has children, ages 6 and 13, who provide an endless source of hilarious one-liners and also a great deal of lower back pain. She lives in Vancouver, the Canadian one.Connect w/ Jackie:Linktree: https://linktr.ee/jackieamsden Instagram: https://www.instagram.com/jackieamsden/Books and resources discussed during the show: Big Magic: Creative Living Beyond Fear, by Elizabeth GilbertYou Are a Badass: How to Stop Doubting Your Greatness and Start Living an Awesome Life, by Jen SinceroMidlife Bites: Anyone Else Falling Apart, Or Is It Just Me?, by Jen MannWelcome to the Neighborhood, by Lisa RoeConfessions of a Forty-Something F##k Up, by Alexandra PotterThe Wayside School series, by Louis SacharPinkalicious series, by Victoria and Elizabeth KannFancy Nancy, by Jane O'ConnorFree your creative self too. Download your free copy of my guide, 5 Steps to Help You Start Writing Today, at https://lifebeyondparenting.com/5-steps-start-writing. Let's connect via my Facebook group, Parents Who Write, at https://www.facebook.com/groups/parentswhowrite.

TOPICS WE EXPLORE(giving tiny tidbit for inquiry in your behalf:)Who is Josh Reppun?His origin story from Hawaii to being a chef, hotel manager, then into education.What have been so of the impacts of MLTS as a springboard to create change in education over the years?What are the commonalities that Josh has been able to gather from all the perspectives and teaching in various locations?How do we think about the education system based on success stories from all over.What is next for Josh in his work in education?Overview Breakdown(help from Notably)Participant: - The primary participant in this conversation is Josh, an experienced educator and advocate for innovation in education. He works with Ted Dintersmith's organization, whatschoolcouldbe.org, and hosts the "What School Could Be" podcast.Challenges and Goals:- The main challenge discussed is the need for a shift in educational practices to better prepare students for the rapidly changing world.- The goal is to connect educators and foster collaboration across various fields, leading to innovative teaching practices that better serve students in today's world.Takeaways:- The impact of Ted Dintersmith's film "Most Likely To Succeed" on Josh's approach to education and advocacy for change.- The importance of building a community around education reform, as seen through the development of whatschoolcouldbe.org, and its associated online community.- The rapid spread of innovative ideas in education, fueled by increased communication and collaboration among educators worldwide.- The potential impact of podcasts and other digital resources on education.Emerging Patterns:- Increased focus on skill-building and content analysis from kindergarten onwards, rather than focusing solely on content during K-12 education.- Integration of technology and innovative approaches in education to improve student outcomes and empower them for future success.- The power of continuous conversations and support in helping people move from their point A to point B in their personal and professional lives (concept of "big magic"). - Using podcast episodes as a "spark" for professional learning experiences and fostering intentional connections between educators in various settings.YOUR CHALLENGEShare ideas you gathered from the conversation with us on the socials.What resonated with you?RESOURCES MENTIONED IN SHOWPodcast - https://wscbpodcast.com/https://whatschoolcouldbe.org/Twiiter - https://twitter.com/joshreppunMost Likely To Succeed - https://teddintersmith.com/mltsfilm/100. Ted Dintersmith, Relentless Crusader for What School Could Be https://blubrry.com/wscbh/93736556/100-ted-dintersmith-relentless-crusader-for-what-school-could-be6 Ways to Use ChatGPT to Save Time https://www.edutopia.org/article/6-ways-chatgpt-save-teachers-time/Big Magic: Creative Living Beyond Fear https://amzn.to/3UvGP21103. Bike Repair, Great Coffee and Three Pioneers at Embark Education https://blubrry.com/wscbh/94993764/103-bike-repair-great-coffee-and-three-pioneers-at-embark-education JUST A FEW OF MY FAVORITE IDEAS FROM THE CONVERSATION!

In a rut? Want to be more creative? Author Elizabeth Gilbert finds inspiration in a box of crayons. Really. Gilbert is the author of seven books, including the New York Times Best Seller "Eat, Pray, Love." But even she feels stuck sometimes. And that's saying something considering she wrote a book about creativity called "Big Magic: Creative Living Beyond Fear." Her hack? Crayons. "Lots of times, all I do is just make baked giant circles. It was something that soothed me when I was 3. It soothed me when I was 8. It soothed me when I was 11, and it soothes me now when I'm 53," Gilbert said. In this bonus "Dying to Ask" podcast episode, author Elizabeth Gilbert shares her favorite hack to spark creativity and the specific type of crayon that makes the big magic happen. Here is where to find the crayons Liz talks about.

Today Jen and Kirsten interview a special guest! At age 60 Kathy Holzer: A competitive athlete turned PE teacher and coach for over 30 years- in a quest for creativity, picked up a keyboard, which led to a $2.50 watercolor set, which led to her discovering that she was an artist.   As an artist  she has learned how to practice living without judgment,  Create without the fear of failure, And the discipline of learning the technical aspects of art.   All while giving back to the community and inspiring others to do the same.    “To become human is to become visible. “ To put your art out into the world is to become highly visible.   We want to hear your takeaways from this episode.  Let us know!   You can find Kathi and her beautiful art on instagram HERE Book recommendation: BIG MAGIC Creative Living Beyond Fear by Elizabeth Gilbert  ___________________________________ Sharing Her Journey's FRANCE Retreat is open for registration. If you are interested in the trip of a lifetime head over HERE  to sign up now! We are opening this event up to only 10 women. Monique, Kirsten, and Jen will be a part of the retreat. We cannot wait!!!!!!    _________________________________ Follow Sharing Her Journey podcast on Instagram and Facebook for a place of Overcoming and Growth for your whole HOME, HEAD, and HEART. Your Hosts:   Find JEN talking about all things Life Coaching from personal growth, enoughness, & lifelong learning. Follow her HERE    Find GINA talking all about using the Enneagram as a tool in relationships, healing from breakups, and more. Find her HERE   Find MONIQUE recording from France talking all things French, travel, culture, arts, and midlife joy. Find her textile company HERE   Find KIRSTEN on each episode, and with Interior Design tips. Follow her over HERE   

Big Magic: Creative Living Beyond Fear written by Elizabeth Gilbert | Booklicious Podcast | Episode 21 | Powered By Gobookmart.com Welcome to our podcast, where we discuss books that have inspired and impacted our lives. Today, we'll be discussing the book "Big Magic: Creative Living Beyond Fear" written by Elizabeth Gilbert. --- Send in a voice message: https://podcasters.spotify.com/pod/show/booklicious/message

Today I want to share with you a book I recently listened to called “Big Magic: Creative Living Beyond Fear.” The book was written by best-selling author Elizabeth Gilbert (who you may know as the author of “Eat Pray Love”). I listened to the Audible book, and Liz narrated it. She has a really warm, lovely voice, and I really enjoyed listening to her.What You'll Learn:- How our culture tends to have us leave the joyful activities of childhood behind when we transition into adulthood- How to approach fear when embarking on something new- How Liz pictures fear (as a Certified Fearless Living Coach and Certified Fearless Trainer, I found her description to be hilarious and very fitting!)- How to approach challenges in a joyful way- The importance of accessing our inner self to achieve balance and purposeOverall, throughout the book, she talks about being creative, curious, and trusting yourself, which are things I've been focused on accessing more myself, as well as helping my clients with. I highly recommend this book!Resources: - “Big Magic” by Elizabeth Gilbert: https://amzn.to/3iITtw8 - Get my FREE 6-minute training ‘Your First Step to Better Life Balance' https://charisyourlife.com/freetraining - Follow me on Instagram: https://instagram.com/charisyourlife - Follow me on Facebook: https://facebook.com/charisyourlife/ - Follow me on LinkedIn: https://linkedin.com/in/charisyourlife/- Follow me on YouTube: https://charisyourlife.com/youtube/- Follow me on Twitter: https://twitter.com/charisyourlife/- Follow me on Pinterest: https://pinterest.com/charisyourlife/- My website: https://charisyourlife.com/Note: Some links for products are affiliate links to Amazon and other vendors. You don't pay anything extra to use these and I may get a small commission.

Welcome back to Making Good Book Club! In this episode, my book club co-host, Charelle Griffith and I discuss Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert.In this episode, we talk about all things creative living: what it looks like to live a creative life, what big magic is, passion vs. creativity, the role of fear in creativity, the power of curiosity, and much, much more.____________________MAKING GOOD SHOWNOTES:https://makinggoodpodcast.com/145CONNECT WITH ME ON INSTAGRAM:https://instagram.com/laurentildenGET 100 MARKETING PROMPTS (free!):https://makinggoodpodcast.com/100prompts Stuck on what to say in our marketing? Download this free resource of 100 marketing prompts: https://makinggoodpodcast.com/100prompts.

Have you ever drawn so slowly that you actually saw the ink soak into the page? Massachusetts art therapist and author Amy Maricle shares the benefits of slow, mindful drawing for artists and non-artists alike. The author of Draw Yourself Calm and numerous online videos, Amy pulls on her experience as an art therapist to show us how to tune into the moment by being aware of our senses as we slowly, intentionally move the pen around the paper. Amy explains how slow drawing helps to diminish our anxiety and reveals what movement makes us feel good. Amy ends our conversation with a short, guided art meditation so you can experience the benefits of slow drawing for yourself. Find Amy: Amy's Website: www.mindfulartstudio.com Amy's Instagram: @amymaricle Amy's Facebook: mindfulartstudioAmy's YouTube Channel:  Amy Maricle Mentioned: Draw Yourself Calm, Amy Maricle (read )Sark, Succulent Wild Woman: Dancing with Your Wonder-full Self (read) The Artist's Way, Julia Cameron (read) Big Magic: Creative Living Beyond Fear, Elizabeth Gilbert (read) Snowfarm, New England Craft Program, Berkshires, Massachusetts (learn) Amy's "Inchie" art challenge (watch)  Pigma Micron pens, Black 01 (buy) Jump to Amy's Guided Slow Drawing Meditation @ 55:38 Find Me, Kristy Darnell Battani: Kristy's Website:   https://www.kristybattani.com Kristy's Instagram:  kristybattaniart Kristy's Facebook:  kristybattaniart  Music:"Surf Guitar Madness," Alexis Messier, Licensed by PremiumBeat.comSupport the show

In this episode, Hayley and Amy have a frank conversation about imposter syndrome, that delightful critical voice that lurks at the back of every creative mind. We share our own experiences, observations, and coping mechanisms in the hopes that by shining a light on these experiences, we can all feel a little less alone. Click here to view a transcript of the episode! Episode Notes Hosts: Hayley Goldenberg and Amy Andrews Music: Chloe Geller Episode Resources: Looking for affordable therapy? The Entertainment Community Fund (formerly the Actors Fund) provides mental health services and other social services to anyone in the entertainment industry. Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert Quiz: What's your love language? How does imposter syndrome show up in your life? Tell us about your experiences and coping mechanisms, and your story may be featured on a future episode of the Women & Theatre Podcast! Thanks for listening! Who do you want to hear from next on the Women & Theatre Podcast? Nominate someone here. The Women & Theatre Podcast is created and produced by Hayley Goldenberg and Amy Andrews. Please like, comment, subscribe, follow us on Instagram and Facebook, and consider making a donation to support our work. Thank you for listening!

Elizabeth Gilbert wrote Big Magic Creative Living Beyond Fear and her advise applies perfectly to what we are doing on Play for Life, living the best life we can through PLAY. Being playful often requires courage to do that thing that is inside you and longs to come to life! Do you have the courageContinue reading "Courage to Live a Playful Life"

My guest this episode is Xaivier Ringer - a mural artist and illustrator who uses mural art to engage communities in the spaces they dwell and creates affirming visual prints and statements for women of color.Xaivier and I attended Georgetown University together, where she majored in Government and minored in Spanish and Studio Art.Xaivier's artistic approach is mostly participatory as she invites contributors to create the design within workshops that eventually live in their spaces. Her experiences working and living abroad including places such as the Dominican Republic and Thailand, inspired her brand name: “The International Muralist.” Xavier has a passion for engaging community members in hands-on approach to placemaking and community development. She currently resides in Rome, GA, where she's from and where she is currently developing robust beautification projects as co creator of the Rome Mural CoLab.In this episode we talk about how Georgetown made her an artist; why she had to throw away the idea of being a starving artist and shift to an abundance mindset; how her art comes from her own curiosities and her desire to affirm her existence and those around her;  and the gift of discernment in navigating what's expected of us and what we really want.Connect with Xaivier:The International Muralist websiteFollow Xaivier on Instagram Mentioned in this episode: Big Magic: Creative Living Beyond Fear, Elizabeth GilbertThe Poet X, Kristin Acevedo

Fear comes in at the strangest times and kicks into high gear when we're least expecting it, in a space of creativity, and challenging ourselves to grow. Experiencing fear doesn't have to be negative. In today's episode I'm cracking open the book of vulnerability and sharing not only incredible resources from people like Brene Brown and Liz Gilbert, I'm also sharing my personal experiences with fear.  Taking steps towards a bigger version of you requires that fear be present. Every time I step into the unknown and do the things that scare me most, like starting this podcast, I choose to use my fear as my compass, which lets me know I am on the right track, expanding and growing.  Tools & Reframes to Help You Overcome Fear  Having the right tools when you need them is key to managing healthy emotional responses. The first tool comes from Elizabeth Gilbert and at the end of this episode we're going to put this tool into practice right away. In her book, Big Magic: Creative Living Beyond Fear, Liz writes a letter to fear. This is about creating space for fear, acknowledging it, not pushing it away, not ignoring it, but welcoming it along for the ride. There's power in acknowledging it and allowing it to have a voice, while knowing you will not allow it to make decisions or drive the vehicle. I have made this letter to fear my mantra for life.   In Brene Brown's book, Atlas of the Heart, we're reminded that fear is a natural protective response and to our brains, physical and emotional pain all feel the same way. Practice recognizing what you're afraid of and choose to be brave anyway.  Another helpful tool to deal with fear and learning about emotional suppression is Susan David's book Emotional Agility. So many of us try to ignore our fear, and in reality, by avoiding and suppressing our fears, we make them bigger and stronger in time. We end up being controlled by fear rather than having control over it. Give yourself permission to feel the fear without suppressing it.  “Fear, to a great extent, is born of a story we tell ourselves, and so I chose to tell myself a different story” -Cheryl Strayed  The last tool I'll share here is from Marie Forleo's simple test to decipher between fear and intuition. When we're faced with opportunity, it's sometimes difficult to know if you're wanting to say no because fear is kicking in or if you're saying no because your gut is saying this isn't right for you. Close your eyes and settle down, then ask yourself with total awareness to how your body responds. Does it feel expansive, light and joyful or is it more dread, despair and a heaviness there?  “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, who am I to be brilliant, gorgeous, talented and fabulous.” -Marianne Williamson   This Week's Tool to Help You With Fear Comes from Elizabeth Gilbert:  We are going to write a letter from our fear.  Step 1: Write your name, for example, Dear Meg this is your fear and I want you to know….  Allow your fear to write a letter to you   Ask your fear what you are terrified about and listen with respect  Identify the two or three things at the root of your fear  Ask your fear what it wants, what it doesn't want and why it's holding you back from what your creativity  Step 2: Read the letter with an open mind and open heart  Step 3: Write a letter back to your fear with love, kindness, and gratitude for its thoughts and contributions     Resources from this episode:  Atlas of the Heart Book Study: https://www.meghanthomas.com/atlas-of-the-heart   Atlas of the Heart by Brene Brown: https://amzn.to/3e3JI8V   Big Magic by Elizabeth Gilbert: https://amzn.to/3qhGjGJ    Fear and Other Uninvited Guests by Harriet Lerner:  https://amzn.to/3RGo7SP   Bittersweet by Susan Cain: https://amzn.to/3Txgr72   Emotional Agility by Susan David: https://amzn.to/3R5S6na   Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you a women in your middle age? Then maybe you should write a novel about one. Alexandra Potter has published dozens of romcoms about 20 year olds finding love during her two decades as a women's fiction author. However she recently took a big leap of faith in her writing by focusing on the experience of a middle aged woman and that feeling that your life just isn't how you planned. Her book, Confessions of a 40-something F*** up is now being turned into a TV series. Hear why she made the change and her tips for writing comedy in this episode. Resources mentioned: Bird by Bird by Anne Lamott and Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert: Catch up with Alexandra via her website at https://www.alexandrapotter.com/ or via Instagram at https://www.instagram.com/alexandrapotter/ Connect with the These Mums Write community Join the These Mums Write Facebook group: https://www.facebook.com/groups/thesemumswrite/ Get freebie episode handouts by joining my newsletter: https://www.subscribepage.com/c1z8b4

Suggestible things to watch, read and listen to. Hosted by James Clement @mrsundaymovies and Claire Tonti @clairetonti.This week's Suggestibles:06:02 Dear John by Sam Buckingham13:56 The Hobbit by J.R.R Tolkien14:56 Mickey7 by Edward Ashton20:14 Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert23:10 The Signature of All Things by Elizabeth Gilbert33:26 The Story of "A Thousand Miles" by Vanessa CarltonSend your recommendations to suggestiblepod@gmail.com, we'd love to hear them.You can also follow the show on Instagram, Twitter, Facebook @suggestiblepod and join our ‘Planet Broadcasting Great Mates OFFICIAL' Facebook Group. So many things. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

This week, we're having this big and exciting conversation in the same room (a first for the podcast!). We're entering the next iteration for Joyous Justice and the podcast and opening up about our thinking. Reflecting our growth, Jews Talk Racial Justice will soon have a new name: the Joyous Justice Podcast. We also get into how they developed the SHEMA process (from our Grounded & Growing program), April's broader vision of Joyous Justice, integrating decolonized spiritual practices and living wholeheartedly while bringing forth justice. And, we're excited to hear from you! Let us know your insights or ask us a question at https://joyousjustice.com/jews-talk-racial-justice-questions. And, in the next few week's we'll be sending some questions we would love for you to weigh in on. Join our mailing list at https://joyousjustice.com.  Check out our offerings and join one of our programs! https://joyousjustice.com/coursesFind April's TikTok videos here: https://www.tiktok.com/@aprilavivabaskin Follow us on Instagram (@joyous.justice), Twitter, (@JoyousJustice), or Facebook (www.facebook.com/joyousjustice365)Find April and Tracie's full bios and submit topic suggestions for the show at www.JewsTalkRacialJustice.comLearn more about Joyous Justice and join our mailing list: https://joyousjustice.com/Support the work our Jewish Black & Cherokee woman-led vision for collective liberation here: https://joyousjustice.com/support-our-workElizabeth Gilbert writes about ideas as independent entities waiting for the right human to manifest them in her book about writing/creating, Big Magic: Creative Living Beyond Fear. https://bookshop.org/books/big-magic-creative-living-beyond-fear/9781594634727Learn more about Miss Cleo: https://en.wikipedia.org/wiki/Miss_CleoLearn more about the Kohenet Hebrew Priestess Institute: https://kohenet.org/Find out more about Jo Kent Katz: https://www.jokentkatz.com/Read about the Shmita Year: https://www.myjewishlearning.com/article/what-is-shemita-the-sabbatical-year/Discussion and reflection questions:What in this episode is new for you? What have you learned and how does it land?What is resonating? What is sticking with you and why?What feels hard? What is challenging or on the edge for you?What feelings and sensations are arising and where in your body do you feel them?

This episode is about the sixth micro-practice I describe in my book Unleash, Unlearn, and Enliven. This is about creative expression as a way to enjoy being human, and I also explore some of the reasons that we shy away from our creativity.  Resources I mentioned in the podcast include Liz Gilbert's book Big Magic: Creative Living Beyond Fear, and the Magic Lessons podcast.  Want to get in touch and let me know how your practices are going? Reach me on my contact page. I'd love to hear from you. Thanks for listening!  Special thanks to my lovely friend Stacy, yoga sister, and fellow creative collaborator. I appreciate you.

This week Skye and Amanda read a book that has come highly recommended by their peers, Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert. The two break down Gilbert's unique perspective on what it means and looks like to be creative; something she deems us all capable of if we live life in spite of the things that scare us. Listen in to hear the ladies break down the difference between being fearless and brave, what bravery looks like and how it often sounds when we talk ourselves out of pursuing our interests. Learn about Gilbert's views on the magical, energetic ways that ideas work and how we should decide which ones to go for and which ones to let go of. Skye and Amanda each walk away with next steps they will take to cultivate a more creative life built from taking chances, staying inspired and having fun. Books mentioned in this week's episode are linked to our Bookshop.org shop: Big Magic: Creative Living Beyond FearCheck out what Skye & Amanda have been loving this week:Boogie Down Bronx HoneyLegendary on HBOMaxSupport Long Story Short and Local Bookstores: Libro.FM - get two audiobooks for the price of one when you use the code LSSPODCAST when signing up for your first month of membership. Long Story Short Hotline: (646) 543-6232Follow us online:Instagram: @LongStoryShortPodTwitter: @LSSpodcastFacebook: @LongStoryShortPodEmail: info.longstoryshortpod@gmail.com*Purchasing books through Bookshop.org earns Long Story Short a small commission.

059. Have you ever considered making your brand a “luxury brand”? Whether you'd like to scale back your hours, create an incredible client experience, or even make more money per job, there are several reasons to consider making your brand more “luxurious.”  Alison Stevenson of Alison Mae Photography is an Indianapolis-based wedding photographer who knows the benefits of creating a luxury brand firsthand. For more than six years, Alison has been strategically building her brand in a way that sets her apart from other wedding photographers in her market. With a fine-art and film-inspired style, Alison offers a luxury experience that her clients never forget. While Alison certainly serves her clients well, her family—which includes her husband and their two dogs and two cats—and her loved ones have also benefited from Alison's brand transition. We discuss this more in the episode, but basically, because Alison is able to charge more per wedding, she is able to spend more time with those who matter most and less time working. In case you're interested in creating a luxury brand or making your current brand more high end, in this episode of Priority Pursuit, Alison explains what a luxury brand is, reasons to consider creating a high-end brand, and how to build a luxury brand as a small business.  In this episode, Alison explains: What a luxury brand is  Why you should consider creating a luxury brand How to create a luxury brand  Know your numbers Learn to say no Build community Identify your ideal client Be highly organized and plan ahead You can find a more detailed version of this episode's show notes at:  https://victoriarayburnphotography.com/how-build-luxury-brand-small-business Mentioned Links & Resources Alison's website - http://www.alisonmaephotography.com Find Alison on Instagram - https://www.instagram.com/alisonmaephotography/ Find Alison on Facebook - https://www.facebook.com/AlisonMaePhotography Find Alison on Pinterest - https://www.pinterest.com/alisonmaephoto/_created/ Find Alison on YouTube - https://www.youtube.com/channel/UCMPuJs-Qj5r3Zy9ICP0a-_g Find Alison on TikTok - https://www.tiktok.com/@alisonmaephotography? Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert - https://amzn.to/3lpoCCD  Priority Pursuit Episode 020: “How to identify your ideal customer as a creative entrepreneur with Nate Dale.” - https://victoriarayburnphotography.com/how-identify-ideal-customer Priority Pursuit Episode 046: “How to Foster Community in Your Industry as a Creative Entrepreneur with Courtney Cannon.” - https://victoriarayburnphotography.com/how-foster-community-you-industry-creative-entrepreneur Priority Pursuit Episode 044: “Exactly How to Determine Your Prices as a Creative Entrepreneur with Chris Deckard of Velvet Lotus Photography. - https://victoriarayburnphotography.com/how-determine-your-prices-creative-entrepreneur/ Receive 50% Off Your First Order with Photographer's Edit - http://victoriarayburnphotography.com/pe/  Save 50% on Your First Six Months of Quickbooks Self-Employed - http://victoriarayburnphotography.com/quickbooks/ Receive $20 Off Your First Pair of Rothy's - http://victoriarayburnphotography.com/rothys Join the Priority Pursuit Podcast Facebook Community - https://www.facebook.com/groups/179106264013426 

Part Two of our gorgeous conversation with Elizabeth Gilbert: 1. Liz describes Rayya's death as “a fist fight”–and how Rayya went out swinging. 2. In the wake of Rayya's death, how Liz grieved, and what helped. 3. Liz's spiritual practices: communing with a higher power, her recovery community, and starting over. About Elizabeth:  Elizabeth Gilbert is author of the international bestseller, EAT PRAY LOVE, which has been translated into over thirty languages, and sold over 12 million copies worldwide. The book became so popular that Time Magazine named Elizabeth as one of the 100 most influential people in the world. In 2010, Elizabeth published a follow-up to EAT PRAY LOVE called COMMITTED—an instant a #1 New York Times Bestseller, as well as BIG MAGIC: CREATIVE LIVING BEYOND FEAR. She is author of two novels: THE SIGNATURE OF ALL THINGS, and CITY OF GIRLS. And she is the creator of the Onward Book Club, which takes place on her Instagram via a live chat, as a way of spotlighting, studying, and celebrating the work of Black women authors.  Elizabeth divides her time between New York City, rural New Jersey, and everywhere else. TW: @GilbertLiz IG: @elizabeth_gilbert_writer Learn more about your ad choices. Visit podcastchoices.com/adchoices

Part One of our intimate conversation with Elizabeth Gilbert: 1. When Glennon called Liz about Abby–and Liz then told Glennon about Rayya. 2. The moment Liz imploded her life as she knew it. 3. How, after a decade of friendship, Liz finally told Rayya that she was in love with her. 4. The brutal chaos of Rayya's addiction at the end of her life–and what Liz had to do and say to protect herself. About Liz:  Elizabeth Gilbert is author of the international bestseller, EAT PRAY LOVE, which has been translated into over thirty languages, and sold over 12 million copies worldwide. The book became so popular that Time Magazine named Elizabeth as one of the 100 most influential people in the world. In 2010, Elizabeth published a follow-up to EAT PRAY LOVE called COMMITTED—an instant a #1 New York Times Bestseller, as well as BIG MAGIC: CREATIVE LIVING BEYOND FEAR. She is author of two novels: THE SIGNATURE OF ALL THINGS, and CITY OF GIRLS. And she is the creator of the Onward Book Club, which takes place on her Instagram via a live chat, as a way of spotlighting, studying, and celebrating the work of Black women authors.  Elizabeth divides her time between New York City, rural New Jersey, and everywhere else. TW: @GilbertLiz IG: @elizabeth_gilbert_writer Learn more about your ad choices. Visit podcastchoices.com/adchoices

Thanks for joining Jill Baughan today on Finding Joy ...No Matter What. Make a Joy Box for Someone You Care About: https://jillbaughan.com/joy-box/ Bow Hunters Hall of Fame. https://www.bowhuntershalloffame.com/members/joneslarry/index.html  Gilbert, Elizabeth. Big Magic: Creative Living Beyond Fear. Penguin Publishing Group, 2016. Jones, Larry D. on FaceBook,  https://www.facebook.com/people/Larry-D-Jones/1782943107/ Jones, Larry D. World Cat Identities.  http://www.worldcat.org/identities/lccn-n84-2503/ Watson, Shelly. “Misuse of the Word ‘Awesome.'” HubPages. April 30, 2020. https://discover.hubpages.com/literature/Misuse-of-the-Word-Awesome Connect with Jill: Facebook ~ Instagram ~ Twitter ~  Website

Dr. Anna Harrison is a top ranked Digital Technology Advisor, Product Expert and Author. Anna's work has helped New Zealand's best exporting and emerging brands create strategic and measurable plans to accelerate growth in new markets. Supported by successes across Europe, Asia, and the USA, Anna's work will help you remove your reliance on luck in the future success of your brand.   Questions   We always like to give guest the opportunity to kind of just share a little bit about their journey in their own words. Your book Digital Brand Romance, could you tell us a little bit about the book? Could you explain to our audience what customer expectations are versus what customer satisfaction is? Could you define for our listeners what a promise is? So, that dovetails us nicely into the core of your book is based on the ADORE Process. Could you take our listeners through what that process is and what are the milestones in the journey of that process? Could you also share with our listeners what's the one online resource, tool, website or app that you absolutely can't live without in your business? Could you also share with us maybe one or two books that have had the biggest impact on you, it could be a book that you read recently, or even one that you read a very long time ago, but it still has had a great impact on you. What's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or saying that during times of adversity or challenge, you'll tend to revert to this quote, it kind of helps to get you back on track if for any reason you got derailed or you got off track?   Highlights   Anna's Journey   Anna stated that we are in for a treat. So, probably the best way to describe her journey is that it is non-standard and very nonlinear. She's lived on four continents and done a whole bunch of different things. And probably if you look back across the last sort of two decades of work, the only common thread amongst it all is that she's done interesting things and she's worked with great people, and that really is something that drives her and motivates her to seek out new challenges and look for different things. So, loosely speaking, she's worked in product design and product development, started in IT and so back in technology, work a lot with customer experience, and the drivers that help people to make choices and help brands to sell more stuff to loyal customers.   What is Your Book Digital Brand Romance About?   Me: So, our podcast is all about Navigating the Customer Experience. As you can imagine, when your email came across my attention, and I saw that you wrote this book called Digital Brand Romance: How to Create Lasting Relationships in a Digital World, I said to myself, this sounds very interesting and then I read a little bit more and it really got me intrigued. And so, I'm sure just as how I was intrigued, our listeners will be just as intrigued about your book. So, could you tell us a little bit about the book?   Anna stated that Navigating the Customer Experience just to sort of jump out and big picture, it's her passion, it's what she thinks about at 3:00 am in the mornings. So, lots of mutual interest and overlap and she's excited to share some of the things she's learned in her life with our audience today.   So, Digital Brand Romance, it's the combination of about a life's work so to say, and it looks at the factors that influence us as human beings and propel us to be loyal to a brand or not. And the cool thing about the book is that it breaks all of that down into really easy steps. And she thinks if we look at digital experiences and customer experience, and all of that, and it's all in a digital space, very often we get a little bit scared, and we think, “Oh my God, what do we know about this space?” And we kind of forget that always at the other end of the computer, the person buying your pair of shoes, or the person buying the handbag that you're selling, or the SaaS product that you're selling is a human.   And as humans, we form relationships, and we make decisions in really predictable ways. And so, we remember this when we have relationships with other people in real life but as soon as we go to digital, we just forget everything we learned and we make things very transactional in our digital spaces, and we just hard sell the consumers.   And then we wonder why things are not working and why most of our marketing budget is being spent on Google AdWords and our conversion rates are super low, like 1% or 2%.   So, the book really explores what are the levers that we can pull to help us understand how people make decisions. And then how do we apply that to our digital assets, like websites, like email marketing campaigns, like our sales process, to really build strong relationships and a loyal customer base.   What Customer Expectations Are Versus What Customer Satisfaction Is   Me: Now, one of the things that came across my attention when I was reviewing your book, I like the fact that you spoke about customer expectations, you spoke about customer satisfaction, and you spoke about why they were very different. Could you explain to our audience what customer expectations are versus what customer satisfaction is?   Anna stated that it's an interesting distinction here and when we think about customer experience, this is an interesting study that was done by Forbes a few years ago. So, Forbes interviewed a whole bunch of brands. And they said, “Hey, how would you rate your customer experiences?” And 80% of the brands said, “They're excellent, they're awesome, we're doing a great job, our customers are happy.” They interviewed those brands, customers, and only 8% of people said that they were really satisfied with the customer experience. And so, that's a really big kind of discrepancy there. Most brands think they're providing great experiences, and most customers think they are not getting a great experience.   And so, this is the difference between those two things is customer satisfaction, and satisfaction; it's a very personal and subjective thing, she may satisfied with something, whereas someone listening to this podcast might say, “No, that's terrible, I'm very dissatisfied with exactly the same thing.” And so, understanding customer satisfaction and how we can affect it is really the most powerful lever that we have in curating experiences for our customers.   So, to answer the question succinctly, satisfaction is the difference between what you expect and what you receive, or what you perceive of the experience. So, if you're expecting to wait in line for a meal for half an hour, and you get your table 15 minutes in, you're going to be delighted, you're going to be like, “Wow, this is fantastic. I was expecting to wait half an hour, and we're in early.”   Whereas conversely, if you're expecting to get seated at a restaurant straight away, and they make you wait 15 minutes, you're going to be very, very dissatisfied. And so, the same exact experience is delivered by the provider, you get seated in 15 minutes. But in one case, you're satisfied, and you're delighted, because your expectations were that it could be longer. And then the other case, you really disappointed because your expectations were that it would be shorter.   And so, as a brand, and this is where all your energy can be very effective if focused right is, all you can do is set your customers' expectations at the right level and through that you affect their satisfaction. That might be a bit too textbook nerdy, so she can give some examples if you prefer.   Me: Yeah, I think an example would be good to kind of just cement it for the audience so that they really understand. I got to reading the theory part of it totally and I thought it was a brilliant definition. I just really wanted you to share that, but if you could give us an example, that would be even greater.   Anna shared that there are tons of examples. So, let's say you buy something online. And she bought a bar fridge recently. So, she bought a bar fridge, and it said it will be delivered in two days and so, her expectations are that in two days' time the bar fridge will arrive. And then she got a message saying, “Please schedule your delivery.” And the only dates available were next week. So, 7 days from when she bought it, not two days. So, straightaway, she's like, “Hey, I'm not happy with this, because I was expecting, and you told me that the fridge would be delivered in two days.” So, the only change that needs to happen there is that the brand selling the fridge should just tell her that the fridge won't be available for a week or perhaps even 10 days. And then her expectations are set at the right place, and she's delighted with the outcome.   Me: Yeah, I suppose it's kind of like when we train our employees in organizations, and we'll say that we should under promise and over deliver. And one of the things that I think impacts customer expectations greatly is what we communicate. And sometimes what we communicate - it's not the truth, or I don't know. Sometimes I think organizations communicate information that is incorrect intentionally, like it is their intention to exceed the customers' expectations. So, they give them a reasonable time in their mind but then, when the actual experience is realized, what was communicated and what actually occurred, they're not correlating.   Anna stated that that's an excellent example. And to dig a little bit deeper into that, she thinks setting your customers' expectations that are realistic or perhaps a level under which you know you can over perform is a really good strategy, with a little asterix on that, as long as you're doing that in an authentic way. Because consumers are smart and as soon as your consumer feels that you're trying to deceive them, that opens another can of worms, they're going to run for the hills because no one likes the feeling that they're being lied to.   However, as a brand, you have the ability to authentically communicate and to deliver information and this is something that's super interesting that there was a lot of research done in the 80s by Don Norman, if you know him, he's like one of the godfathers of design and have written amazing books over the years. But what came out of his research was that people are really open to changing their expectations when you provide them with authentic information.   So, coming back to our restaurant example, if she's waiting in line for a table, and she's expecting it will take a couple of minutes, but it's going to be 15. If the restaurant gives her authentic and clear information as to why it will be 15 minutes, and then perhaps a gesture to compensate her for my trouble, that negative experience or what could have been a negative experience actually shifts to being a really positive experience.   So, with the fridge, if someone simply sends an email and says, “We're really sorry, we typically try to deliver things in two days. But you've had public holidays and long weekends in Australia and so that's pushed out delivery times out, and it'll be a week, very sorry.”   That information, when it's communicated authentically has the power to reset her expectations as a consumer. And so, it's not about getting it perfect every time as a brand, you don't have to get it right every time.   It's like parenting; we're often so hard on ourselves when we do something kind of not quite right by our kids. But you can make it right, you can have an authentic conversation and provide the information with clarity and with transparency and that will have a really powerful effect and reset your customers' expectations so they can still have a really good experience, even when it falls short of what they originally expected.   What is a Promise?   Me: Another great insight that I took from reviewing your book was there's a point in the book where you say the only reason anyone buys anything is to make their life better, which I suppose is almost the equivalent of people go into businesses to solve a problem. Most businesses were created with the intention of solving somebody's problem, whatever it is that your business solves. But what really intrigued me further to what you said in terms of making their lives better, is that the challenge to sell more reduces it down to two things showing the buyer that you're going to make their life better and delivering on your promise.   Now, could you define for our listeners what a promise is because I've been through many different customer service trainings in different industries, and I find that people are not clear on what a promise is. And they don't realize that you don't actually have to say the word I promise for the customer to view it as a commitment that you're making to fulfill something that they're requesting.   Anna stated that is such a great question and such an interesting pathway to explore. So, a promise is certainly not a contract. So, without even whether you explicitly and overtly know that you're making a promise to a customer or not, you are even if they don't sign a contract with you.   So for example, things like if you think about someone coming to your website for the very first time, in the first 10 seconds, that site visitor gets a sense of what your brand promise is, and that's made up of a few ingredients, it's made up of the styling on your website, your choice of imagery, your choice of font, your choice of colour, your logo, your hero value proposition tagline, all of those things combined into effectively, very quickly delivering a snapshot of what your brand promise is.   So maybe to correlate this to an example we'll all be familiar with. When you meet someone in person for the very first time, your subconscious mind processes a whole vast range of variables and you make a snap judgement, you go, “Yeah, this person is the kind of person that I would like to have a conversation with and maybe if that goes well, we'll go out for a coffee and maybe we could be friends.” Or “This person is just creepy; I'm going to run the other way. You know what I'm not having that this, a cup of coffee is not in our future.” And so, your subconscious mind is really good at doing that when we meet people in real life. And whether we think about it or not, we do exactly the same thing when we see a brand in a digital space.   And so, the brand promise is really the combination of all of those things and when you start looking for it, you'll notice it. So, when you go to a brand like Porsche, the imagery on the site, the particular choice of fonts and colours and the logo design, all look like a very expensive and exclusive brand. When you go to something like Kia, it's a much more approachable brand and this is all done through very subtle things like fonts and colours and the brand promise.   She works with high growth brands in Australia and out of New Zealand, and where they often will spend a lot of time and it's an easy thing to talk about, and a hard thing to execute on, is refining the value proposition. And so, that value proposition is the explicit articulation of how you're going to make someone's life better. And she finds where brands often get stuck; they get stuck in two ways.   One is that they think about the features of their product and don't recognize that features don't make someone else's life better. No one has a pair of Jimmy Choo heels because they have a high heel stiletto on them, they buy those heels, because of how those heels will make them feel, and how they will be perceived when they own that particular item.   And so, we forget this when we design our websites, and when we design our electronic marketing campaigns, and social media campaigns and so on, and we talk about features instead of what is the feeling? How really do you make someone's life better? She doesn't choose Skype or Zoom because they have a particular telephonic service with some grade of how fast they transmit her voice. She doesn't even know the details. So, she doesn't know what the technical specs for Zoom.   She chooses Zoom because it's easy to use and she can click one button and connect with someone on the other side of the world. And so, Apple is probably an amazing example of at scale when we first stopped talking about features and started talking about how the product makes our life better. And so, to come back to the original question, what is the brand promise that we make? It's all the subconscious things that someone will experience in the first 10 seconds on your website and that's made up of fonts and styling and colours and imagery, and also your value proposition that you articulate in that hero part of your website.   What is the ADORE Process and the Milestones in the Journey of That Process?   Me: So, that dovetails us nicely into the core of your book is based on the ADORE Process. Could you take our listeners through what that process is and what are the milestones in the journey of that process?   Anna stated that the ADORE Process and a few people have asked her what does ADORE stand for. And again, she's like; actually, it stands for nothing. But in technology, everyone needs an acronym and so here we go, we've got an acronym called ADORE.   So, the ADORE Process looks exactly at how we form relationships as humans. So, as soon as she walks you through it, she'll be able to map that to, “Oh, yeah, that's exactly how I form relationships with anyone I meet in real life.” And it translates it into milestones which we can affect and tune in digital, and also milestones where you can measure the performance for your particular brand against each of the milestones.   And the milestones and there is six of them. The very first one is zero seconds. So, zero seconds is simply the opportunity to have a site visitor come to your website. So loosely speaking, it's all of your marketing activities, all of your social media, everything that you do to drive a stranger to your website, the moment that they land on your website, that's zero seconds.   Then that first impression moment is the first 10 seconds that they're on your site and this is where they make a snap judgement, whether you like the fact or not people make snap judgments and they'll decide whether they're going to spend more time exploring your brand and getting to know your brand, or whether they're going to go to the next tab, and your closest competitor is always only ever in the next tab and sort of say, “No thanks, this isn't the brand for me.” So, 10 seconds is that first impression sort of moment, first date, if you like.   And another thing which she often sees when she works with brands is that they want to tell you their entire life story on that first date. You're like, hang on, I'd never do that in real life. But how is it okay in digital, or they'll lead with something like a “Book a call right now,” and ideally one that pops up on the way upside the moment that you land there and you're like, hang on a second. If she was meeting someone for the very first time and they went on a first date, and she said to the person sitting across from her, “Hey, you seem kind of nice. Do you want to move in and have seven kids together?”   So again, in person, we know how to moderate this, we know that relationships take a certain cadence, and we don't violate those things in real life. But we do on a website, we're perfectly happy to put a pop up that says, book a call right now, the minute that she lands on a website she's never been to, like, “Hang on a minute, let me get to know your brand first. And once I know your brand, a little bit better than ask me that question.”   So, zero seconds, the arrival, 10 seconds is your first date, then three minutes, is that moment where someone has taken the time to actually get to know your brand a little bit more. So again, in human terms, it's probably that three to six month mark, where you're like, “Yeah, we've got to know each other a little bit, it feels about right, maybe now we'll have a conversation about moving in together.” But don't do that on the first date. And so, that three minute mark is that moment where someone has explored your brand. At this point, maybe they've looked at your features. At this point, maybe they've looked at, can I make this work for me. And if you've positioned those first few elements on your website in the right order, and in the right way, and you're respecting how someone forms a relationship with your brand, the very natural next step is for them to want to sign up, they'll want to try your product or service, they'll want to perhaps buy the first T shirt that you're selling, they're ready for that next step.   And so, that sign up moment, it's like moving in together, it's a definite sign of commitment. And it's super, super important to take note of that, because your customer is now saying, “I am making an active commitment to your brand.” And so, when you've got that, you know for sure you've got someone who's interested, someone who's spent the time getting to know you, they're a captive audience. The rest is easy, assuming that you've got a really good product or service, which most brands she works with have amazing products and services, and they are just not sure how to develop that relationship with their customers.   And so, to give an example, she had a brand that she was working with, and they literally after the signup process, they were losing 95% of their people. So, they were spending all the money on marketing, all of their branding and their brand promise and the way they told their story was all done super well, they were getting a lot of customers to sign up each month. And then it was like a 95% drop off. And it was like, “Oh my God, what's happening here.” And they changed a couple of really small things. And so, if you look at this part in the book, it will actually give you tangible tips for what to look for when things are going wrong, and what you can change. And this particular brand, they increase their revenue by $50,000 a month by changing a couple of buttons. So, these things do make a difference. And whether consciously or subconsciously, we do respond to digital, and to the formation of relationships with brands and digital, much like we do in real life when it's a human and a human interacting.   But we've got zero seconds, the arrival, we've got 10 seconds, which is your first date, we've got three minutes, which is where you've told your brand story, sign up, which is your first moment of active kind of commitment. And then after that it's easy street, all you then need to do is build into your product the right levers to create an upgrade, to create a repeat buy, to get the customer to pull more money out of their wallet and experience more and more of your product over time and so that's upgrade. And then ultimately where you want to drive your customers to if your growth strategy is based on forming relationships, and that loyal customer base is to get referrals. And referrals are really important because a referral from someone that you trust shortcuts that whole customer journey by about 60%. And so, people will take shortcuts on the getting to know you part and go straight to sign up if the recommendation comes from a trusted party.   So, that's basically the steps and in the book, in the ADORE Process part, which is the middle part of the book, it shows you for each of those steps, how do you measure success? So which of your website metrics do you look at to see whether you're performing well or not performing well. And that's important because when you make a change to your website, or you hire an agency to make some changes, you want to have tangible and objective proof that whatever updates you made are actually creating a positive effect on your conversion rate so that you're getting a good return on the investment that you're putting in to developing those digital assets that you own.   App, Website or Tool that Anna Absolutely Can't Live Without in Her Business   When asked about an online resource that she cannot live without in her business, Anna stated that she was thinking about this the other day, and really, honestly, the thing she can't live without is probably email but that's not going to be much help because everybody uses email. So, something she's gotten into recently is a product called Shortform. And Shortform gives you a summary of some of the best books on the planet and the summaries are just fantastic. So, if you're starting out and you haven't read any books at all, Shortform might not be for you but if you've read a bunch of books, and you've got an interest in business books, or how to grow businesses, and you've read a few things, Shortform is excellent because it fills in the blanks, and really tells you very quickly what the difference between this book is, and other things, which you may have read.   So that's something she enjoys and they're always adding new books into their library there. And so, in like 10 minutes, you can get the gist of someone's amazing new ideas without reading a whole book so it's a little bit of a hack and that's something she's enjoying. Other than that, she listens to podcasts, typically podcasts that are recommended by other people. So again, showing that once we get a good recommendation from someone, we do shortcut that whole decision making process and just go straight to, “Yes, this is the thing for me.” Probably, that email and Shortform would be her indispensable tools at the moment.   Books that Have Had the Biggest Impact on Anna   When asked about books that have had the biggest impact, Anna shared that she's definitely been very impacted by books she read early in her career and these would be the classics, things like Rich Dad, Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not by Robert T. Kiyosaki, the idea that things that you buy are either an asset or they're not an asset and the idea that you can actually design your life so that you're not dependent on a paycheck. So, that was super influential for her.   Other than that, Influence: The Psychology of Persuasion, Revised Edition by Robert Cialdini, she thinks if you're an entrepreneur, and you're designing product, and you're selling product, and you have an interest in understanding how do people make decisions and how do I, what levers do I have to influence them to make the decision that I want them to make? This is indispensable. And so, Robert Cialdini wrote the first edition of the book in the early 80s and it's still true today. And it's a fantastic book.   Other than that, Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert is a really, really beautifully written book, and it personifies ideas and it talks about concept that as people, we inhabit these human forms, but ideas are these organisms that float around us, and an idea might come and tap you on the shoulder and if you're not ready for it, it's going to go ahead and find some other human hosts that's going to bring it to life. And so, when an idea pops into your head, it's really up to you to take that idea and nurture it and grow it into something that becomes a business. And if you're not prepared to do that, don't be surprised that someone else halfway across the world seemingly has the same idea and brings it to life. So, she just thought it was a beautifully written and lovely book. Heaps of others, but those are probably her top three picks for the moment.   What Anna is Really Excited About Now!   Anna stated that the biggest thing that's happening for them at the moment is that they're taking Digital Brand Romance and they're converting that into a SaaS product called Rammp. And so, people love reading books, and so on, but what she finds is that most people want a solution that is automated and that they can deploy to their business that will work for them when they're focusing on the other important things in their business.   And so, Rammp does that, it takes the principles that are outlined in the book, those six milestones and it connects to your website statistics and then it will show you each month what are the most impactful and lowest hanging fruit that you can address to improve the relationship with your customers, and thereby increase your conversion rates. So they're bringing that to life. If you look at the website today, it's still a landing page but they should be launching that at the end of June. So, that's definitely a very, very exciting thing that's happening.   The other very exciting thing, which is possibly only exciting to her is that she has finally found another gym that she's excited to go to because she's been in fitness limbo for the last couple of years, just kind of on maintenance and alive, she's really looking for something that's going to be inspiring and she did that this morning. So, she's super stoked about that.   Where Can We Find Anna Online   LinkedIn – Anna Harrison Website – www.rammp.com   Quote or Saying that During Times of Adversity Anna Uses   When asked about a quote or saying that she tend to revert to, Anna stated a 100% and you could see her right now, you'll see that it's written on a card and stuck to her computer and the quote is, “Merely do the work.” Some days you're super motivated and you're excited and everything is going really well, on those days it's easy to do the work.   But some days, whatever, the stars have not lined up and you might feel a bit naa and you're like, “Why am I even doing this, there's so many competitors that are better, etc, etc.” And on those days, just put your head down and do the work, you started the business that you're doing for good reasons, there is no one else in the world who is more passionate and better position to be working on what you're working right now. And on the tough days, just put your head down and merely do the work. Life and business and pretty much everything we do is a marathon, it's just a marathon and you're doing a marathon, it's just put one foot in front of the other and eventually, things brighten up, you got your inspiration back and you finish the race, or the run, or whatever it is that you were working on. So merely do the work.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links Digital Brand Romance: How to Create Lasting Relationships in a Digital World by Dr. Anna Harrison Rich Dad Poor Dad: What the Rich Teach Their Kids About Money That the Poor and Middle Class Do Not! by Robert T. Kiyosaki Influence: The Psychology of Persuasion, Revised Edition by Robert Cialdini Big Magic: Creative Living Beyond Fear by Elizabeth Gilbert   The ABC's of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

 Episode 89: It's Simple To Cultivate Growth By Utilizing Your Creative Abilities Show Description: Ways to foster creativity by engaging in activities that also help you cultivate your personal growth and allow success to come more easily.Top Takeaways: 1.      [2:43] Keep Your Sense Of Wonder 2.    [4:26] Nurture Curiosity3.      [6:11]Recognizing The Serendipitous 4.    [7:45] Be Patient5.    [9:19] Revel In Uniqueness [10:53] Creatively Moving Forward Episode Links: Ø  https://terrikozlowski.mastermind.com/masterminds/25609 Ø  Every day you createØ  Keeps you open Ø  Creativity Ø  You start to perceive Ø  No constraints of the analytical mindØ  Explore the possibilitiesØ  When you are dedicated Ø  Your unique talents and gifts Ø  Different viewpoint Ø  Play in a self-directed way Ø  I with the UniverseØ  Align with the UniverseØ  Only in the silence Ø  Beginning todayØ  Comparing and competing Ø  When you encourage others Ø  Be determinedØ  Big Magic: Creative Living Beyond Fear, Elizabeth Gilbert Ø  Get in touch with meØ  Raven Transcending FearØ  www.RavenTranscendingFear.com  Support the show (https://paypal.me/TerriKozlowski)

We have a very special guest this week, Dr. Lauren R. Dyer on the show! On this episode, Dr. Lauren discusses a variety of topics with us and we are so grateful! She shares her journey of being a patient experiencing acupuncture herself to becoming to a doctor, how the tools she uses to facilitate healing work and how she became the mother of her new practice, Rune Acupuncture located in New Gloucester, Maine.Additionally, she gives listeners a look into what her experience with her Saturn return has been like. Lauren speaks about embracing transitions and feeling grateful for how they have changed her and her life for the better. "Buckle up!" as she says, because this excerpt gets breathtakingly vulnerable! We both have worked with Lauren over the years and have put our trust in her and the work she does. She truly has impacted our lives greatly and you will surely be able to hear why in this episode! Enjoy this resonant and honest conversation from a vibrant individual that we love so much! Thank you endlessly for joining us, Lauren! KEEP UP WITH DR. LAUREN BY...Following her on Instagram!Looking into the Rune Acupuncture Website and Blog she referred to! Lauren recommends the book - Big Magic: Creative Living Beyond Fear by Elizabeth GilbertWe post highlights weekly along with other content over on our Instagram,  @lifecomesfastpod so make sure to follow us there! Click here to follow our personal accounts →  Savannah + EmilyContact us through DM or email: lifecomesatyoufastpod@gmail.comHow to support our show:-  Snag a sticker by clicking here! - Leave a rating, a written review or become a patron of our show! We have topic reveals before the episodes come out, sticker, bonus episode each month and more on Patreon!- Subscribe to The Life Comes At You Fast Podcast on Apple Podcasts, Spotify or wherever you listen to make sure you never miss an episode on Thursdays!- Tell a friend about our show if you think they'd like it!Photo in artwork by Alivia Sobey PhotographyArtwork by Scribbles By Savannah