Podcast appearances and mentions of tony bates

As we wind down the final episodes of Where Is My Mind, we couldn't go without one last visit to your favourite segment: The Therapy Room.In this special episode, Niall is joined once again by long-time friends of the podcast and two of Ireland's top psychologists, Louize Carroll and Dr. Tony Bates. Since The Therapy Room began, we've explored some of the most important themes that therapists encounter in their work — and today, Louize and Tony reflect on the biggest lessons they've learned over the years.They speak to the profound bravery in vulnerability, and the deep honour of witnessing someone step fully into themselves — beyond the weight of internal and external expectations. They also touch on the importance of balancing the individual story with the broader context, and why we need to reevaluate how we see those who are experiencing pain or deemed ‘crazy'. Louize and Tony both finish by reading passages from some of their favourite literature, and share their hope that people never give up on themselves.This episode discusses some sensitive topics, please take care when listening. For more mindfulness content check out Niall's Patreon. https://www.patreon.com/niallbreslinFollow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com.If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free. In Ireland/U.K.: https://www.samaritans.org/In the U.S.: https://988lifeline.org/ Hosted on Acast. See acast.com/privacy for more information.

Clinical Psychologist Dr Tony Bates explains what anxiety feels like and how facing up to the anxiety can be part of the solution. He asks ‘what truth are we not facing that anxiety is trying to warn us about?', gives coping skills and talks about how to navigate anxiety in children.

Welcome back to Room 1 on 1 from the Homebhoys.   The Champions league is back for the final game and its a massive one again. Fresh from securing a play off place, can Celtic do the unthinkable an maybe grab a top 8? They'll need to travel an grab an away win in Europe for the first time and its at Villa Park and EPL gianst, Aston Villa   Scott chats to Aston Villa fan Tony Bates and gets the lowdown on our illustrious opponents.   Tony tells us about his delight at last season and how this season is shaping up so far. He lets us know about the highs and lows of the transfer window.   He finishes up by sharing his thoughts on this weeks match and how he sees things going.   Enjoy!

On the darkest day of the year, Tony Bates and Nóirín Ní Riain talk to Brendan about enjoying the darkness, the meaning of giving at this time of year and some wisdom to help us all through the Christmas.

Join us for a wide ranging conversation with Tony Bates covering his long and on ongoing span of being active...

Clinical psychologist Dr Tony Bates on his six month silent retreat in a monastery and the benefits of injecting a bit of silence into our daily lives

Those who are a fan of The Therapy Room episodes will know the wisdom and magic of Dr. Tony Bates. Our team was lucky enough to visit Tony in his hometown of Sligo during the Where Is My Mind? tour. This week Niall is sharing the on-stage interview with Tony in the beautiful Hawkswell Theatre. Tony and Niall have been on a similar journey with their own minds and have a mutual passion for changing how we see and how we hold people's pain. With his long career as one of Ireland's top psychologists, Tony shares some stories from his time working with interesting patients (one which never made it into his book) his own healing that led him to write his memoir, Breaking The Heart Open, and we get a glimmer of the mystery and fun' that lives in him. The show finishes with a very special collaborative spoken word piece exploring the intricacies pain. This podcast discusses some difficult themes, please take care when listening.  Check out Niall's Sleep course over on Patreon. https://www.patreon.com/niallbreslin Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/  See omnystudio.com/listener for privacy information.

Louize is a chartered social psychologist with the Psychological Society of Ireland who has worked in the area of mental health and relationships for over 16 years. She is also the resident psychologist on Today FM with Dermot and Dave (now just Dave!) and she features on The Therapy Room podcast - a spin off series with Dr Tony Bates; and Niall Breslin on his award-winning podcast, Where Is My Mind. She has written for several years for the Sunday Business Post on relationships and she is also the Bass Player in the band, The Blizzards. But at the core of her work is her own experience of toxic patterns in personal relationships in the past.  She's currently integrating everything she would have needed in a program named 'Wisely Attached'. Here are some of the things we talked about in today's podcast:    The role Disney and movies play in our expectations of relationships and love  Where love can take a wrong turn and start to negatively impact our lives  Why autonomy, not codependency fuels passion  The reason forgiveness is not always the path to healing  How to get over an ex girlfriend or ex boyfriend Why we can seek what's familiar in a relationship (not what's good for us) How to release emotional baggage so you don't carry it into your current or next relationship  Self-love, self-respect and self-worth. The things that we need to find ourselves either in or out of a relationship.  And much more..   Today's podcast is sponsored by the Rewire Your Mindset Course https://briankeanefitness.com/rewire-your-mindset-course   (Website) Home - Wisely Attached (mailchimpsites.com) (Instagram) Louize (@louizecarroll) • Instagram photos and videos (Facebook) Facebook (Courses) Wisely Attached - Heal Anxiety & Transform (f8cbbd-37.myshopify.com)

There are many phases to move through when processing a difficult event or experience in your life. A good therapist will guide you as you encounter difficult emotions, learn to really feel them and then let them go. One of the most difficult and sometimes resisted parts of this process is forgiveness.  Niall is joined by our expert psychologists Louize Carroll and Dr. Tony Bates as they dissect the complexities of forgiveness. Although forgiveness can be incredibly freeing, it needs to be done at the right time, in the right context and be accompanied by firm boundaries. Tony and Louize discuss some of their personal experiences with forgiveness, how they approach it with their clients in the therapy room and how embracing it can be the biggest gift you give to yourself. Niall also asks how we can even begin to consider forgiveness in a world full of so much pain, particularly pain that is caused by societal injustice, war and atrocities like we're seeing unfolding everyday.  This episode discusses some difficult subjects, please take care when listening.  Check out Niall's Sleep course over on Patreon. https://www.patreon.com/niallbreslin Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

Brendan is joined by Clinical Psychologist Dr. Tony Bates, Life-coach, 'craic mechanic' Aoife McElwain and Champion Surfer John McCarthy to discuss all things joyous

In today's society we come across a lot of grandiose characters. From politicians to social media gurus, in our careers and in our personal relationships, we're bound to encounter people who have the biggest voice in the room and want everyone to believe their ideas and opinions are best.  In this episode of The Therapy Room, Niall is joined by our expert psychologists Louize Carroll and Dr. Tony Bates to break down the complexity of grandiosity in all its forms. They discuss the difference between grandiosity and narcissism, the subtle ways it can show up in our daily interactions and the not-so-subtle presentations in some of our world leaders and the silencing effect it can have on a person in a relationship. They also look at why someone may act in a grandiose demeanour and how, really, it can be a counter-reaction to shame.  Check out Niall's Sleep course over on Patreon. https://www.patreon.com/niallbreslin Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

Tony Bates fills in the background on the discovery of nitric oxide leading to a Nobel prize. Learn the fascinating history then join with Carol, Corinne and Beth Shirley to flesh out the clinical applications.

As we grow from babies into adults we learn to adapt ourselves to fit the environment we're in. If we grow up in a space where our needs are not met emotionally, we can develop what has been coined the ‘Survivor Self' or the adaptive self.  Niall is joined by our resident expert psychologists, Dr. Tony Bates and Louize Carroll, as we step inside the therapy room to see how our survival self can come to hurt us later in life. These patterns of behaviour can come to harm our relationships, work life, health and sense of self, so it's important we recognise this part of ourselves. Louize and Tony break down the complex and nuanced ways our survivor self develops, manifests and can wreak havoc in our relationships, and the tools they use to help their clients move out of these patterns to finally come home to themselves.  Check out our 31 Days Of Mindfulness over on Patreon. https://www.patreon.com/niallbreslin Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

Tony Bates is a professional boxer from Dublin. Unbeaten since his debut in 2011, he last fought in 2018. Nicknamed ‘Irish Psycho', he could just as easily have borrowed the moniker ‘Mi Vida Loca' from the legendary hellraiser Johnny Tapia, because life's been crazy up to this point. Growing up in Clondalkin, he gained a fondness for gambling, alcohol and drugs at an early age – ‘the party life' – and somehow found a way to work his excesses around his burgeoning football and boxing careers. In 2008, with the recession starting to bite back home, he headed Down Under where he was called to the ring. Bates sparred every big name in Australia boxing – from Michael Katsidis to Tim Tszyu, Anthony Mundine to Jeff Horn – and started making waves as one of several Irish up-and-comers on the pro scene. But outside the gym, his addictions were always in his ear, coaxing him towards trouble. Gambling was the big one as his life started to spiral out of control. Eventually, Bates was locked up, deemed a violent offender and stuck in a maximum security facility. After serving his sentence, he was due to be deported back to Ireland but then Covid hit and the Aussies decided to dump him on Christmas Island, an external territory mainly used as a refugee and immigration detention centre. Hundreds of miles from the mainland, with no set date for release, no wifi and no visitors, the detainees rioted - with Bates witnessing it all unfold. He contacted The Rocky Road to tell of his plight, trying to find a way out, and believes that going to the media – and informing the authorities – helped him find his way home. And now he's back in Ireland, back in boxing and looking to get back in a professional ring at the age of 35. He's survived shootings (of the tasering variety), stabbings (giving as good as he got) and hundreds of street fights, but is now living a peaceful life of prayer (he is a devout Muslim) and preparation (under the watchful eye of new coach Phil Sutcliffe). It's an unbelievable story and this is the first time he's told it. In Part 2, Tony discusses more about his sparring stories - including movearounds with the likes of Jorge Linares - descending into a life of petty crime, his time behind bars, being knifed and getting his revenge, the code he lives by, Christmas Island riots and plans for the future. Hosted on Acast. See acast.com/privacy for more information.

Tony Bates is a professional boxer from Dublin. Unbeaten since his debut in 2011, he last fought in 2018. Nicknamed ‘Irish Psycho', he could just as easily have borrowed the moniker ‘Mi Vida Loca' from the legendary hellraiser Johnny Tapia, because life's been crazy up to this point. Growing up in Clondalkin, he gained a fondness for gambling, alcohol and drugs at an early age – ‘the party life' – and somehow found a way to work his excesses around his burgeoning football and boxing careers. In 2008, with the recession starting to bite back home, he headed Down Under where he was called to the ring. Bates sparred every big name in Australia boxing – from Michael Katsidis to Tim Tszyu, Anthony Mundine to Jeff Horn – and started making waves as one of several Irish up-and-comers on the pro scene. But outside the gym, his addictions were always in his ear, coaxing him towards trouble. Gambling was the big one as his life started to spiral out of control. Eventually, Bates was locked up, deemed a violent offender and stuck in a maximum security facility. After serving his sentence, he was due to be deported back to Ireland but then Covid hit and the Aussies decided to dump him on Christmas Island, an external territory mainly used as a refugee and immigration detention centre. Hundreds of miles from the mainland, with no set date for release, no wifi and no visitors, the detainees rioted - with Bates witnessing it all unfold. He contacted The Rocky Road to tell of his plight, trying to find a way out, and believes that going to the media – and informing the authorities – helped him find his way home. And now he's back in Ireland, back in boxing and looking to get back in a professional ring at the age of 35. He's survived shootings (of the tasering variety), stabbings (giving as good as he got) and hundreds of street fights, but is now living a peaceful life of prayer (he is a devout Muslim) and preparation (under the watchful eye of new coach Phil Sutcliffe). It's an unbelievable story and this is the first time he's told it. In Part 1, Tony talks about growing up in the toughest area of Dublin, early days in football, finding gambling, drink and drugs, the party scene in the capital, becoming a fighter to battle the bullies (and getting a taste for it), horses, hellraising and converting to Islam. Hosted on Acast. See acast.com/privacy for more information.

We continue the fascinating conversation that I had with leading psychotherapist and author Tony Bates. We covered so much ground in part 1 (and if you haven't heard it yet I strongly encourage you to do so) and in this episode we chat about many more very interesting and important things, including family trauma and therapy, the scourge of over-prescription of medication worldwide, particularly for young kids, his experience with patients who use a lot of cannabis, and also why we should all embrace pain. COMEDYTucker Carlson has had quite the week, have you heard the things he's saying about Ireland? Well, we got access to his voicemails and there are some interesting messages from people you may know…For more info about Tony's new book, click https://www.gillbooks.ie/biography/biography/breaking-the-heart-openThe Mario Rosenstock Podcast is produced by Patrick Haughey of AudioBrand

If we are ever going to truly help people, we need to change the way we look at people's wellbeing and mental health. Exercising, breathwork, yoga, self help books and even mindfulness are all great tools, but they are not going to be the fix when our whole foundation is in tatters.  We're back in the Therapy Room with our expert psychologists Louize Carroll and Dr. Tony Bates, taking a look at Gallup's ‘Five Essential Elements of Well-Being'.  These are career, social, financial, physical and community, and Tony and Louize break down why these foundational elements of our existence are vital and how when they're not met people can end up in the therapy room thinking they are the problem. Social forces have so much influence on us and are often completely out of our control, but there are some small steps we can take to steady ourselves amongst the chaos.  Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/See omnystudio.com/listener for privacy information.

Tony Bates is one of Ireland's leading psychologists. He has worked with thousands of patients throughout his many decades in practise, most notably as head of the Department of Psychology at St James's Hospital, a position he held for over 30 years. He also created Jigsaw, The National Centre for Youth Mental Health. And if you're a fan of Bressie's podcast, Where is my Mind?, you're probably very familiar with Tony from his regular appearances on that great show.But having spent his career seeking to understand the lives of others, Tony has now turned his therapeutic eye on himself and describes the events and people in his own life that have made him the insightful thinker and teacher that he is today.His new book is called Breaking the Heart Open: The Shaping of a Psychologist. And In it, he recalls the traumatic events in his own childhood that brought him to a very low point in his 30s ,the years he spent building himself back up, from which he spent years, and what he has learned from the many people in his care over the years. Tony shares that story with me, but this whole area of trauma, recovery, family relationships, therapy, and learning about ourselves and who we are is one that fascinates me, so we talked a lot about all these things too. COMEDY – Patrick Kielty is about to present his very first Late Late Toy Show: Eamon Dunphy and John Giles look ahead to his debut performance Produced by Patrick Haughey of AudioBrand

Is your bookshelf begging for some enlightening CX literature? Ready for some compelling reads that will amp up your customer experience game? Listen in as we journey through the world of CX books that will satiate your curiosity and boost your knowledge of customer experience strategy, design, and measurement. From the classics like "Why We Buy: The Science of Shopping" by Paco Underhill and "Chief Customer Officer 2.0" by Jeanne Bliss to newer gems like "A Diamond in the Rough" by Steven Van Belleghem, we've got a treasure trove of insights to excavate. But we aren't just listing books here. Jeannie Walters shares the invaluable nuggets of wisdom that she's gleaned from each book and how they can be applied to your organization. Whether you're a seasoned CX professional or just starting out on your CX journey, you're sure to find a book recommendation that will resonate with you. So tune in, and let's turn knowledge into power, inspiration, and intentional action that can catapult your customer experience strategy to unparalleled heights. Bottom line - It's time to elevate your CX game!Books Mentioned:"Why We Buy: The Science of Shopping" by Paco Underhill"Chief Customer Officer 2.0" by Jeanne Bliss"Outside In" by Harley Manning and Kerry Bodine [Correction]"Delivering Happiness" by Tony Hsieh"A Diamond in the Rough" by Steven Van Belleghem"Empathy in Action" by Tony Bates and Dr Natalie Petouhoff"The Digital-First Customer Experience" by Joe Wheeler"Employalty" by Joe MullResources Mentioned:Experience Investigators Learning Center -- experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

‘Breaking the Heart Open', a new book by Tony Bates, tells of how a psychologist can learn from the pain of those he speaks to . Tony joined Anton on the show this morning.

Clinical Psychologist Tony Bates tells Brendan about his book Breaking the Heart Open: The Shaping of a Psychologist

This week Niall has a very special chat with The Therapy Room's Dr. Tony Bates.  Tony has just released his incredible memoir ‘Breaking the Heart Open' where he turns a therapeutic eye to himself and tells the story of what made him the insightful thinker and incredible psychologist that he is today.  Niall and Tony dive into the book, with Tony recalling some of the traumatic moments of his childhood, what he learned through his own therapy journey through the years, and the incredible people he worked with who influenced his work so deeply. Tony's long-standing and impactful career has also left him with many thoughts on how we can better treat those who are experiencing pain.  Some difficult subjects are discussed in this episode, please take care when listening.  Tickets for the Where Is My Mind? live tour: https://linktr.ee/bressie  Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

It's not that hard to change the work culture, but it does take a conscious effort to do some self-reflecting as a leader to look at the employee environment, ask employees what they'd really like, and make that a daily practice. In this episode, Dr. Graham Taylor speaks with Dr. Natalie Petouhoff. Natalie is a best-selling author and Senior Customer Experience Strategist. Natalie's career spans many years in technology and customer and employee experience with positions in and consulting at companies including Salesforce, Hulu, Marriott, General Motors, General Electric and many more. Natalie's current passion is shifting outdated paradigms by juxtaposing current beliefs with seemingly contradictory ones to reveal insights to drive the future of work, customer's experiences, businesses, and humanity forward. She believes we can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why. Together Graham and Natalie discuss the disconnect with the customer experience, the future of the workforce, and her book Empathy in Action.   For more information about Dr. Natalie Petouhoff, please visit: https://www.drnatalienews.com For more information about Empathy in Action: How To Deliver Great Customer Experiences at Scale by Tony Bates & Dr. Natalie Petouhoff, please visit: https://www.amazon.com/dp/1646870433?tag=kirkus-20&linkCode=osi&th=1&psc=1 Connect with Natalie on Linkedin, please visit: https://www.linkedin.com/in/drnataliepetouhoff  

Welcome to Where Is My Mind? A podcast about how we can better look after our heads and our hearts in the head-melty chaos of the modern world. On this month's episode of The Therapy Room we're discussing the increasing use of therapy language such as gas-lighting, narcissism, boundaries and trauma in everyday conversations, and how they may be misused.  Recently, Jonah Hill was accused of using the term boundaries to manipulate his ex-girlfriend and control her behaviour, in alleged messages she shared to her Instagram. Our experts Louize Carroll and Dr. Tony Bates join us to discuss how damaging the abuse of therapy terms can be, breaking down what each term actually means and explaining how words have power, and we need to be aware of the language we use both inside and outside the therapy room.  Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/See omnystudio.com/listener for privacy information.

Your Revenue Operations Systems are not there to frustrate your sales teams. They are a function of a well-disciplined and optimized process. In today's episode we will take insights and Ideas from Sarah (Sharky) Harkness around what RevOps is, what it's not, and how it can be used effectively. What you'll learn: Where sales leaders step offside when it comes to rev ops and tech staff. What inspires sales teams beyond revenue goals. Where to plug leaks in your sales funnel. How to “level-up” an aligned sales organization. What is the value of RevOps. How to address CRM and AI with your sales people. How to embrace a revenue focused mindset. How to overcome business as usual stale mindset. What is Project Lotus. Resources: Guided by Giants - by Sarah Harkness Empathy in Action: How to Deliver Great Customer Exeriences at Scale - by Tony Bates and Dr. Natalie Petouhoff Life Force: How New Breakthroughs in Precision Medicine Can Transform the Quality of Your Life & Those You Love - Tony Robbins, Peter H. Diamandis, Robert Hariri Sarah 'Sharky' Harkness's Website: www.sharkyceo.com When you need to hire top sales professionals, turn to a recruiting partner that speaks sales. Alaant Workforce Solutions. Learn more and book a discovery call at www.fullfunnelfreedom.com/alaant The perfect CRM system, streamlined business processes and happier customers – Eligeo CRM Inc can make it happen for your business. Go to www.fullfunnelfreedom.com/eligeo for more info Full Funnel Freedom https://fullfunnelfreedom.com Sandler on Instagram https://www.instagram.com/sandler_yyc/  Sandler in Calgary - www.hamish.sandler.com/howtosandler Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/ Sponsorship or guest inquiries - podcast@fullfunnelfreedom.com

Welcome to Where Is My Mind? A podcast about how we can better look after our heads and our hearts in the head-melty chaos of the modern world. We are back with another installment of The Therapy Room, speaking to the incredible souls Louize Carroll and Dr. Tony Bates about insights from their own practices.  Therapy can be extremely tough, but breakthrough moments along the way bring a sense of progress and clarity to patients. Louize and Tony explain what a breakthrough moment can look like, big and small, how they can be the marker of the ‘storm before the calm' and what therapists and patients need to be mindful of in the aftermath.  We discuss some difficult topics during this episode, so please take care when listening.  Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

Welcome to Where Is My Mind? A podcast about how we can better look after our heads and our hearts in the head-melty chaos of the modern world. Last week we had a fantastic reaction to our episode on addiction with Brian Pennie and Lynn Ruane. This week we're back in The Therapy Room, asking our resident psychologists Louize Carroll and Dr. Tony Bates how they work with someone dealing with addiction.  Both Louize and Tony have extensive experience with addiction in all forms, from drugs to alcohol, food to work. They explain why we need to move away from the stereotypes and see addiction for what it is, a coping mechanism to deal with pain we cannot bear. Tony and Louize discuss how in the modern world addiction permeates all of us, how rules around dual diagnosis impact models of care and why we need to be wary of certain prescribed medications that only continue to numb our pain.  Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Where is My Mind? is brought to you by BetterHelp. Give online therapy a try and get 10% off your first month at betterhelp.com/mymind  Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

As unemployment figures unexpectedly rose, Ian is joined by Raoul Ruparel, Director of the Centre for Growth at Boston Consulting Group, to analyse what it means for the UK economy.Expedia's chief executive and vice chairman Peter Kern discusses how his company is using AI to help people decide where to go on holiday, there's more on the technology with Dr Rasmus Rothe, co-founder and Chief Technology Officer at Merantix, to look into the impact it could have on the world and Tony Bates, Chief Executive of Genesys, who talks about how call centres are using AI.Marion Laboure, Macro Strategist at Deutsche Bank, discusses payment trends and the rise of digital currencies and the state of the steel industry's scrutinised with Billington's Chief Executive Mark Smith.

Welcome to Where Is My Mind? A podcast about how we can better look after our heads and our hearts in the head-melty chaos of the modern world.  The Therapy Room is back! In our first installment of the new season Dr. Tony Bates and Louize Carroll join Niall to talk about emotions, and how feeling them, owning them, and knowing what to do with them is the key to reclaiming your power and making change. This episode includes some sensitive topics, so please take care.  Dr Tony Bates and consultant psychologist Louize Carroll are two of the most compelling and illuminating speakers on the human condition, on suffering and on the therapeutic process. Together in the Therapy Room episodes each month, we will be discussing approaches to a variety of different problems that are encountered in the therapy setting. Tony and Louize will talk about what they've learned being in the privileged position of being let into people's innermost worlds, and we invite suggestions from our listeners on any specific mental health or general life struggle themes or topics you might want to know more about. Follow Niall on IG @bressie, TikTok @niallbreslin, FB @whereismymindpodcast and Twitter @nbrez and visit his website: www.niallbreslin.com. Click this link for a list of current sponsors and discount codes for this show and all Lemonada shows lemonadamedia.com/sponsors. A big thank you to Lemonada Media for welcoming us to the family. Stay up to date with Lemonada Media on Twitter, Facebook, and Instagram at @LemonadaMedia. Check out our 31 Days Of Mindfulness on Lemonada Premium. Joining Lemonada Premium is a great way to support our show and get bonus content. Subscribe today at bit.ly/lemonadapremium. If you or someone you know is struggling emotionally or feeling hopeless, it's important to talk to someone about it now. You can contact one of the resources below for free.  In Ireland/U.K.: https://www.samaritans.org/ In the U.S.: https://988lifeline.org/ See omnystudio.com/listener for privacy information.

In the latest episode of In Conversation With, Tony Bates, managing director at Idex Consulting, joins Money Marketing chief reporter Lois Vallely to talk about the mammoth recruitment challenge advisers are facing. They also discuss diversity and inclusion in financial services, and what the future advice client might look like. 

In this episode, our host Joe Batir talks with Greg Fasullo, CEO of Elevation Home Energy Services. They discuss the growth of the residential solar market, how solar paired with energy management technology has a compounding impact, and how the real opportunity for exponential growth requires buy-in from institutional single family rental companies. Greg's book recommendation: Good to Great by Jim Collins Traction by Gino Wickman Empathy in Action by Tony Bates and Dr. Natalie Petouhoff Greg's LinkedIn: https://www.linkedin.com/in/gregfasullo/ Elevation's website: https://www.poweredbyelevation.com/ This episode is made possible by AWS Energy. Brought to you on the Oil and Gas Global Network, the largest and most listened-to podcast network for the oil and energy industry. More from OGGN ... Podcasts LinkedIn Group LinkedIn Company Page Get notified about industry events  

Dr. Tony Bates erforscht seit über 50 Jahren die Wirksamkeit von Lerntechnologien und hat dabei eine Reihe von Schlüsselprinzipien definiert.   Wie kann das Lehren und Lernen im digitalen Zeitalter funktionieren? Genau hierauf hat Dr. Bates 12 Grundsätze entwickelt.   Inhalt:

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Join Chairman and CEO of Genesys, Tony Bates, as he offers insights on how empathy can be a force multiplier for any organization. Tony shares how well employee being is imperative when building organizational culture, prompting a mindset shift from business metrics to human-centric metrics.

Welcome to an episode with best-selling author and Customer and Employee Experience Strategist, Dr. Natalie Petouhoff. Get Natalie's book here: https://amzn.to/3z2fKsU   In this episode, Natalie spoke about the need for empathy today and the shift we need to make from focusing on company-centric business strategies to creating employee and customer-centric experiences. She also discussed the importance of customer feedback and how Amazon has used it to thrive. Listening from the other person's point of view and putting yourself in the shoes of your customers and employees is the key to better human connection and success.   Natalie is a Senior Customer Experience Strategist and Business Consultant at Genesys®. Her career spans many years in technology and customer and employee experience, holding positions in and consulting at companies including Salesforce, Hulu, Marriott, General Motors, General Electric, Sony Pictures Entertainment, Weber Shandwick, Forrester Research, PWC Consulting, Hughes Electronics, Pepsi, Verizon, Best Buy, Procter & Gamble, Chevrolet, and Electrolux.   Her Ph.D. in Material Science and Engineering from the University of California and years as a “rocket scientist” provide her with the left-brain skills to strategically analyze how things work and redesign the world for a better future.   In her endeavors, Natalie has focused on the interplay between the evolution of technology and who we are as humans. From her early days as an engineer, she remains a true believer in “what is good for employees and customers is ultimately what is also good for companies.” As a speaker and participant at Singularity University, she's captivated by the rapid advancement and impact of exponential technologies and how they are reshaping our lives and businesses.   Natalie's current passion is shifting outdated paradigms by juxtaposing current beliefs with seemingly contradictory ones to reveal insights to drive the future of work, customer's experiences, businesses and humanity forward. She believes we can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why.   Dr. Natalie is often quoted in NYTimes, USA Today, Bloomberg Businessweek, CRM Magazine, and Peppers and Rogers 1-to-1 Magazine and is also a featured commentator on TV and radio. As an accomplished public speaker, Dr. Natalie is keynote speaker at conferences, both virtual and in-person.   Get Natalie's book here: Empathy In Action: How to Deliver Great Customer Experiences at Scale. Tony Bates, Dr. Natalie Petouhoff: https://amzn.to/3z2fKsU   Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Over the past two years, Arianna Huffington, CEO of Thrive Global, and Tony Bates, CEO of Genesys and co-author of the book Empathy in Action. have been spreading the word that empathy-driven leadership isn't an afterthought, it is an essential business practice. They believe this approach not only makes employees happier at work but boosts productivity and other important metrics. What does it mean to be an empathetic leader? How do you do it well? Why is it important, especially right now? Huffington and Bates share the details with Leadership Next hosts Alan Murray and Ellen McGirt. Also in the episode: how Genesys software helps call center workers monitor and manage their stress levels, how the pandemic has fueled a focus on empathy at work, and why both Huffington and Bates have dedicated themselves to companies that center emotional wellness. Thrive Global is a behavior change technology company that Huffington started in 2016 after she collapsed due to sleep deprivation and exhaustion. Bates' company Genesys is a software company with the vision of creating empathetic customer service experiences at scale.

As crises build around the world psychologist Dr Tony Bates tells Brendan how best to stay mentally strong.

Today's Guest Expert: Tony Bates     Tony Bates is the former CEO of Skype and current CEO of Genesys, recently teaming up with researcher and customer experience evangelist, Dr. Natalie Petouhoff, to define a new path forward putting empathy into action. They've just released their new book – Empathy In Action: How to Deliver […] The post Putting People First appeared first on Jake A Carlson.

The former CEO of Skype, Tony Bates has served in leadership roles at several of America's best-known technology companies. Now the CEO of Genesys, a multibillion-dollar customer experience software business, Tony joins Adam to share his journey and best lessons learned along the way. Tony and Adam discuss a wide range of topics: personal and professional development, leadership, mentorship, customer centricity, the power of empathy, lessons from the former CEOs of Microsoft, Cisco, and eBay, and much more.

Welcome to Strategy Skills episode 232, an episode with best-selling author and Customer and Employee Experience Strategist, Dr. Natalie Petouhoff. In this episode, Natalie spoke about the need for empathy today and the shift we need to make from focusing on company-centric business strategies to creating employee and customer-centric experiences. She also discussed the importance of customer feedback and how Amazon has used it to thrive. Listening from the other person's point of view and putting yourself in the shoes of your customers and employees is the key to better human connection and success. Natalie is a Senior Customer Experience Strategist and Business Consultant at Genesys®. Her career spans many years in technology and customer and employee experience, holding positions in and consulting at companies including Salesforce, Hulu, Marriott, General Motors, General Electric, Sony Pictures Entertainment, Weber Shandwick, Forrester Research, PWC Consulting, Hughes Electronics, Pepsi, Verizon, Best Buy, Procter & Gamble, Chevrolet, and Electrolux. Her Ph.D. in Material Science and Engineering from the University of California and years as a “rocket scientist” provide her with the left-brain skills to strategically analyze how things work and redesign the world for a better future. In her endeavors, Natalie has focused on the interplay between the evolution of technology and who we are as humans. From her early days as an engineer, she remains a true believer in “what is good for employees and customers is ultimately what is also good for companies.” As a speaker and participant at Singularity University, she's captivated by the rapid advancement and impact of exponential technologies and how they are reshaping our lives and businesses. Natalie's current passion is shifting outdated paradigms by juxtaposing current beliefs with seemingly contradictory ones to reveal insights to drive the future of work, customer's experiences, businesses and humanity forward. She believes we can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why. Dr. Natalie is often quoted in NYTimes, USA Today, Bloomberg Businessweek, CRM Magazine, and Peppers and Rogers 1-to-1 Magazine and is also a featured commentator on TV and radio. As an accomplished public speaker, Dr. Natalie is keynote speaker at conferences, both virtual and in-person. Get Natalie's book here: Empathy In Action: How to Deliver Great Customer Experiences at Scale. Tony Bates, Dr. Natalie Petouhoff Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

This week we chat to Caoimhe Keogan from Jigsaw Kerry who is the Youth and Community Engagement worker. Jigsaw was founded by Dr. Tony Bates, a clinical psychologist, in 2006 in Galway and Kerry was the second loction set up. Jigsaw caters for young people between the ages of 12-25 years old but does not offer medical supports. The 3 main supports Jigsaw offers are; 1:1 support, Case Consultation and Sign Posting. Jigsaw is an amazing service with dedicated professionals who strive to help young people with Mental Health issues. We hope you enjoy it!To contact Jigsaw Kerry:Phone: 066 718 6785Email: kerry@jigsaw.ieInstagram FacebookJigsaw websiteJigsaw is not a crisis centre. If you need immediate help please call 112 or 911.  Support us:https://www.facebook.com/littlestepsbigfutureshttps://www.instagram.com/little_steps_big_futures/

Click the Title to Play or Download. This special episode marks a milestone for Rod's Pulse Podcast. Dr. Murray remarks on some of the progress seen since he started his podcast in 2006. Most never heard of podcasting back then but podcasting has seen tremendous growth and education has changed forever because of the Covid pandemic. Rod discusses:Rodney Murray, PhDPodcasting milestonesPodcasting 101 excerpt Steve Jobs introduces podcasting and "Pod Father" Adam Curry Rod's Pulse Podcast was a podcast on podcastingeLearning milestones and trendsImpact of the Pandemic on elearningShoutout to education futuristsClever new edtech startupsPromise for the futurePodcasts on the Future of Higher EducationRPP #189: Covid as a Catalyst for Positive Change by JT KostmanRPP #183: Academia Next with Bryan AlexanderRPP #153: eLearning after 20 Years - Interview with Ken HartmanRPP #149: Teaching in a Digital Age - Interview with Tony BatesRPP #142: 10th Anniversary Edition - Podcasting 101RPP #135: Disruptive Innovation in Education: Interview with Michelle WeisePodsafe music selectionOn a Podcast by CruiseboxDuration: 25:17

Dumb chatbots, automated scripts, poor employee interactions, and wasted time frustrate employees and drive away customers. All too often, technology becomes a barrier to real human connection and profitable business.About the bookMost leaders believe they provide great customer and employee experiences, yet multiple surveys reveal a sad truth: Most customers and employees don't agree. In this book, CEO Tony Bates and Dr. Natalie Petouhoff explore the reasons customer and employee experiences are often lacking in business today — and they unveil a new approach for creating a customer- and employee-centric business model that yields better long-term results.Using case studies, impactful stories and a fascinating new framework for creating customer- and employee-centric experiences, the authors demonstrate how leaders are disrupting industries by orchestrating the components of the exponential “Empathy in Action™ Business Flywheel.”ENERGIZE | customer- and employee-centric leadershipENGAGE | customer- and employee-centric culturesEVOLVE | to design thinking and exponential, loyalty-earning technologiesEARN | customer and employee financial valueWhat's your expectation coming into this conversation? Let us know ... was it met?______________________________GuestDr. Natalie PetouhoffOn Twitter | https://twitter.com/drnatalieOn LinkedIn | https://www.linkedin.com/in/drnataliepetouhoff/______________________________ResourcesBook: Empathy in Action: https://www.empathyinactionbook.comMore about Natalie Petouhoff: https://www.drnatalienews.comLearn about the OODA Loop: https://en.wikipedia.org/wiki/OODA_loop______________________________This Episode's SponsorsBlueLava ✨ https://itspm.ag/blue-lava-w2qsDevo  ✨ https://itspm.ag/itspdvwebAre you interested in sponsoring an ITSPmagazine Channel?

Empathy, in a time of stress or decision-making, goes a long way in making someone feel cared for and understood. What if the businesses providing our services, flights, meals, etc, were already thinking about our wants and needs, and laying out options that apply to us. This kind of consumer-focused empathy, driven by user data, is the trait that Genesys's, CEO Tony Bates, deemed so important that he made it a part of the corporate decision-making process. As Tony describes in this podcast, and in his book, “Empathy In Action,” times have changed in terms of what consumers want and expect from companies that provide services to them.Main TakeawaysExperience As a Service: If you think about the customer experience as one of the services that you provide, that creates room to allocate more resources to improving it.  Bates found that priortizing and making space for experience as a service helped them strategize at Genesys about problem-solving in more individualized ways. Data Informs a More Empathetic Customer Experience: As Bates describes, every consumer has unique needs for customer service and interaction. Companies can streamline resources to be there for customers who want more personalized attention and also easily serve customers who are more suited for an automated process on an app or chat experience. Empathetic listening and analysis of data can paint a picture of what a customer wants to experience and how you can help them solve their problems. Empathy in the Decision Making Equation:  A company framework for decision-making that is built on empathy ensures that empathy is actually implemented through the company. Bates is keen on the believe that quantifying the value of empathy with a number makes it easier to equate with traditional business values like efficiency.  IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

Tony Bates Clinical Psychologist, spoke to Brendan about how we emerge from COVID restrictions.

Clinical psychologist Tony Bates shares his tips on how to mind ourselves over the holiday period.

Tony Bates spoke about Cognitive Behavioural Therapy and Aaron Beck who was one of the most important figures in mental health in the modern era.

Clinical Psychologist Tony Bates discussed Emotional Pain today.

Clinical psychologist Dr. Tony Bates spoke about the effect Covid and restrictions have had on people's mental health and how it may not be as bad as we first thought. To find Bates' notes, go to the featured section and click on stories.

Dr Mohsen Keshavarz is Director of the Virtual Education Center of Torbat Heydariyeh University of Medical Sciences. He has a PhD in the area of virtual education planning and is an energetic advocate of distance learning in his home country of Iran, having translated Tony Bates's book Teaching in a digital age to Persian in addition to several other projects, some with international collaborators. Interview: https://episodes.castos.com/onlinelearninglegends/058-Mohsen-Keshavarz-Final.mp3 | recorded June 2021 Mohsen’s online profile: https://orcid.org/0000-0002-6350-2070 Nominated works (free to access): Keshavarz, M., & Ghoneim, A. (2021). Preparing Educators to Teach in a Digital Age. The International Review of Research in Open and Distributed Learning, 22(1), 221-242. https://doi.org/10.19173/irrodl.v22i1.4910Bates, A. W. (2016). Teaching in a Digital Age. Guidelines for Teaching and Learning. (M. Keshavarz & A. Sharif, Trans. in Persian: Chapter 1-5, Select a file format, Part of Readable) Vancouver BC: Tony Bates Associates Ltd.  https://open.bccampus.ca/browse-our-collection/find-open-textbooks/?uuid=da50f5f1-bbc6-481e-a359-e73007c66932&contributor=&keyword=&subject= Nominated works (may require purchase): Keshavarz, M. (2020). Distance Education System and Print Literacy. Distance Learning 17(2). https://www.infoagepub.com/products/distance-learning-vol-17-2Keshavarz, M. (2020). The Effect of Distance Education on Information Literacy Case Study: “Iran”. The Quarterly Review of Distance Education 21(2), pp.23-47. https://www.infoagepub.com/products/Quarterly-Review-of-Distance-Education-21-2Keshavarz, Mohsen. (2016). Distance Education System and Media Literacy. Distance Learning13(4). https://www.infoagepub.com/products/distance-learning-vol-13-4

This podcast is proudly partnered with Sourcebreaker & Vincere. You can grab your exclusive Recruitment Mentors savings on both of these market-leading products with the links below. https://recruitmentmentorspodcast.captivate.fm/sourcebreaker https://recruitmentmentorspodcast.captivate.fm/vincere ------------------------------------------- If you have enjoyed the show, please support us by giving the podcast a five-star review; it will help us reach more recruitment professionals. Support the show here: https://ratethispodcast.com/recruitmentmentors

Brendan chats with Clinical Psychologist Dr Tony Bates on how to deal with uncertainty.

In this episode, Tony speaks to Sam Seaton from Moneyhub.They talk about the level of tech and AI that is available in Financial Services currently - and whether all of it is beneficial.Sam also talks about her Olympic aspirations and what she took from the experience.As always, a valuable and fascinating conversation with lots of takeaways.Sam can be found here:linkedin.com/in/samanthaseatonmoneyhub.com/  Here is a link to the Invisible Woman book that Sam mentioned - Invisible Women: Exposing Data Bias in a World Designed for Men: Amazon.co.uk: Caroline Criado Perez: 9781784741723: BooksIn every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode, Tony speaks to Anthony Carty the Business Development Director at Clifton Asset Management.They talk about the process of leading a company through a pandemic, and the unique challenges that it presents.Also - Karaoke!A great episode, with some really useful takeaways.Anthony Carty can be found here:linkedin.com/in/anthonycartyClifton Wealth financial management, practice partner of Clifton Wealth Partnership (clifton-wealth.com)In every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode, Tony speaks to Caroline Stuart from Sparrow Paraplanning.They discuss the role of a paraplanner within financial services - and the benefit that they bring to a firm.They also discuss how the role of a paraplanner has changed over the years, and how there has been a significant rise in paraplanners in recent times.Caroline can be found here:linkedin.com/in/caroline-s-b6290117Sparrow Paraplanning - Helping your Business to Fly...Here's an article that covers the issues of The Rise Of The Paraplanner:The Rise of the Paraplanner ~ Research in FinanceIn every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode Tony speaks to Martin Brown from Continuum Financial Services.Amongst other things, they talk about recruiting during the pandemic. - How does a virtual interview impact on gut instinct? - Do you need to meet the candidate face-to-face at any point? - What does this say about the future of recruitment?There's plenty of takeaways in this episode, as always. Enjoy!Martin can be found here:linkedin.com/in/martin-brown-a396784Continuum - Adviser Firm of the Year (mycontinuum.co.uk)In every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

Tony Bates, Clinical Psychologist discusses coping with Trauma.

In this episode, Tony speaks to former Premier League footballer and Olympian, Marvin Sordell.Marvin co-founded ONEIGHTY a content agency that uses storytelling to help people in their business.In this fascinating conversation, Marvin and Tony talk about how Marvin built the brand of ONEIGHTY to the level that he has, and what lessons sport has taught him that also apply in business.Plus, they talk about the differences - if any - between corporate and personal brands, and what advice Marvin has for people who are maybe a little less creative when it comes to their branding.Marvin can be found here:linkedin.com/in/marvinsordellONEIGHTY (thisisoneighty.com)In every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode, Tony speaks to Carmen Morris, MD of Kenroi Consulting who offers bespoke diversity and inclusion business solutions.Lots to talk about around this subject, and they cover: - How the financial services industry should begin it's journey of inclusion - What areas of recruit should the industry be focussed on? - What can the industry do, to make a broader impact within the diversity and inclusion spectrum?As always, a fascinating conversation with plenty to takeaway.Carmen can be found here:linkedin.com/in/carmen-morris-70a27857Diversity Consultancy | Kenroi Consulting Ltd | EnglandIn every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode, Tony speaks to Chris Baigent-Reed who is the founder of Jigsaw Tree Ltd, a company that works within the Financial Services sector, specialising in people, process and technology, change management and outsourcing.In this episode, Chris covers a wide range of subjects, including: - The process of moving from corporate to freelance, and the lessons she learned - What you, as a business owner, can be doing to make your business more valuableAs always, it's a great conversation, with plenty of takeaways.Chris can be found here:linkedin.com/in/chris-baigent-reed-a68090bFinancial Advice Consultancy & Support Services | Jigsaw Tree ConsultingIn every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services. You can find out more about by going here

In this episode Tony speaks to Benjamin Beck who is described as a Financial Adviser Mentor for the next generation.This is a great conversation, with lots of ground covered, including:Why start a mentoring group alongside a full-time career as a Financial AdviserWhat advice would you give someone who is looking to become an IFA?What do you think the industry will look like in 5 years time?Plenty to listen to, plenty to takeaway. Enjoy.Ben can be found here:linkedin.com/in/benjaminbeck89Nigel Grice and Associates Limited - Home (griceadvice.co.uk)In every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services.You can find out more about Tony and Idex here

In this episode, Tony speaks to Martin Robert Hall. He's a motivational speaker who has been working with businesses on their leadership, mindset and performance.Financial advisors who's biggest challenge at the moment is new business generation. Everyone wants everyone to have financial advice as there is a greater good but not enough are getting off their backsides to do so.There is so much to takeaway from this episode - definitely not one to miss!Martin can be found here:linkedin.com/in/leadershipmanchesterMartin Robert Hall – Motivational Speaker ManchesterIn every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services.You can find out more about Tony and Idex here

In this episode, Tony speaks to Stephen Ford from WH Ireland.Stephen is a great guest to kick off Series 2 of the podcast, and his expertise and knowledge shines through in this episode.Tony and Stephen talk about the process of M&A's, and how they are being done remotely; the challenges and the positives.Stephen also covers: - How to remotely integrate a business - Has the remote situation been a positive one for the Financial Services Industry? - The process of making your business look attractive for M&AResourcesStephen can be found here:linkedin.com/in/stephenford1https://www.whirelandplc.com/In every episode, Tony Bates from Idex Consulting, speaks to another expert about a different aspect of Financial Services.You can find out more about Tony and Idex here

Clinical Psychologist Tony Bates spoke about the importance and benefits of 'opening up' for our mental health. The two books mentioned were Eleanor Oliphant is Completely Fine by Gail Honeyman and As You Were by Elaine Feeney.

In this episode Paddy speaks to Tony Bates. He bought the Hotel Ellenby back in October, right in the middle of the pandemic. Has the phone been off the hook with bookings this week? And why did he decide to run a hotel in Scarborough?Our 'Gem' this week is the History Box, the world's smallest heritage centre on Scarborough's harbourside.We bring you the latest Scarborough tourism news including the crucial planned dates for being able to visit and stay here again. Also Scarborough Open Air Theatre's statement on shows and a warning from North Yorkshire Police.And you tell us what your 'routine day' in Scarborough is.patrick@visitscarborough.comwww.visitscarborough.comwww.facebook.com/visitscarboroughwww.twitter.com/scarboroughukwww.instagram.com/visitscarborough

Tony Bates is the epitome of the gentleman racer, a highly successful entrepreneur whose preferred recreational pursuit is driving fast race cars. These days he drives an Audi R8 GT3 car but his beginnings are far more humble.   Here's the story of how Tony went from “smashing into everything bar the ambulance” during his 2002 racing debut to winning the Carrera Cup TAG Heuer Challenge national title in 2016.

Tony Bates spoke about solitude and reviewed two books on the programme today. For notes you can click here

In this episode, we talk to Dr Tony Bates and Senator Lynn Ruane about what we learnt about ourselves and each other in 2020 and how we can best move forward into a new year. 

Brendan spoke to Dr Tony Bates the buzzword that we have become accustomed to hearing 'resilience.'

Evan and Dave chat with Tony Bates (Twitter/LinkedIn), CEO of Genesys.Many factors are currently contributing to the interesting and uncharted territories in which businesses now find themselves. From the global pandemic, to the continued rise of AI and the cloud, as well as the ever-evolving understanding of customer experience. For our guest today, Tony Bates, the confluence of these forces, and a desire to constantly innovate and scale both propel and ground his work.Tony shares some reflections on Skype, and takes us through the process he went through accepting the CEO role at Genesys. We discuss some of the changes implemented since his arrival a little less than two years ago. Tony is no stranger to industry leaders and the forefront of the tech world. He explains why his current position at Genesys is the job he "has been waiting for his whole life!" Our conversation covers the changes at Genesys since Tony arrived. He also unpacks the three-pronged approach to innovation that he subscribes to, underlining the importance of system synergies. We discuss balancing new talent with experienced minds, and Tony talks about the fusion of these two forces for a more successful future. One of the great takeaways from our chat is Tony's explanation of the idea of experience as a service, his renewed focus on the customer journey, and how this relates to their marketing strategy at the company right now.

Traditionally, one in five of the population experience mental health challenges. In the coming year there will be many more. In today's episode, Clinical Psychologist Tony Bates speaks to Deirdre Veldon about the emotional impact of the pandemic and how different sections of society will be affected in the weeks and months ahead.

Traditionally, one in five of the population experience mental health challenges. In the coming year there will be many more. In today’s episode, Clinical Psychologist Tony Bates speaks to Deirdre Veldon about the emotional impact of the pandemic and how different sections of society will be affected in the weeks and months ahead.

Innovation, in its purest form, comes from unfettered imagination. The simple decision to try. To be flexible. To think outside the box. But there will always be someone who says that the box is "just how it's always been." And so most of the time, we stick with the status quo. Change, after all, is tough. But then came COVID-19, and world protests against anti-Black racism and police brutality. Suddenly all of the reasons why certain processes, systems, and operations couldn't be flexible evaporated. The idea of going "back to normal" is now off the table. We saw that most office workers could work from home, or with staggered hours. We saw that cities could open up streets for pedestrians and bicycles. We've seen what's possible. In all aspects of our social, economic and political lives, people are advocating for a NEW "new normal". This week: how we design a more flexible future together. + Michael Longfield, the interim Executive Director of Cycle Toronto, on how the city has built kilometres of new bike lanes, created car-free zones, and what might be needed to ensure they stay in place after the pandemic threat subsides. + The pandemic rapidly switched education to an emergency, remote-teaching model. But does that temporary change mark a bigger shift towards online learning? And could that make university and college a more flexible experience? Tony Bates, the author of a dozen books on online learning and distance education, weighs in on how higher education is changing.

Professor Tony Bates is our very first Leader & Legend of Online Learning. In this conversation Tony's student-centred advice mentions several important considerations for changing teaching methods, planning for improvement and education systems. Interview: https://episodes.castos.com/onlinelearninglegends/BONUS-Tony-Bates-final.mp3 | recorded May 2020 Additional commentary related to this interview: The Canadian Digital Learning Research Association (and 2019 results with commentary), with more about the surveyTony's previous advice to those about to teach online because of the corona-virus and analysis of online enrolments after Covid-19 part I and part II (policy implications) Tony's online profile: https://www.tonybates.ca/tonys-publications/tonys-bio/ Teaching in a Digital Age (free eBook): https://opentextbc.ca/teachinginadigitalage/ Major works: https://tonybates.wpengine.com/tonys-publications/my-books/ Blog: https://www.tonybates.ca/ Twitter: @DrTonyBates

This week's episode of How to Fall Apart, the Support Series, sponsored by Dunnes Stores, is The Grief Episode. Liadan Hynes spoke to Elle Gordon, who lost her father Trevor Gordon, about experiencing the final weeks of a loved one's life as a family in isolation, and the support offered by neighbours from a distance, to Siobhan Cullen whose mother Eileen O'Neill was the third person to die of Covid-19 in the country, on her mother's final hours and how hard it is to move through grief in lockdown, to clinical psychologist Nicola McGlade who spoke from her own experience on how grief changes over time, and clinical psychologist Dr Tony Bates on the difficulty of grieving in a world that for now feels fundamentally unsafe. She also spoke to Brian Dowling, host of the podcast Death Becomes Him, on what he has learnt about grief from his guests.

In this podcast, Rohan from NextGen and Tony from IDEX Consulting delve into the world of recruitment, what employers are looking for, what's most important to candidates and how to write a good job advert.

In this special LIVE podcast, Neil has kindly agreed to come onto the show to answer your questions. I'm also going to be joined by Tony Bates who is going to co-host this show with me to ensure the questions you want answered get answered. We're all experiencing unprecedented adversity right now within the recruitment industry. I wanted to make sure I played my part in helping us come together and get through this as an industry. Having sat down with numerous successful recruitment professionals when hosting the recruitment rollercoaster podcast I wanted to try and bring the right people together who can share their own experiences having been through adversity themselves. On each episode of this LIVE podcast webinar series, we will be digging into what the panellists are doing today in their businesses to weather the storm of Covid 19 but also how they have learnt from adversity in the past. I don't want listeners relying on me to ask the correct questions so a HUGE part of this is going to be interactive Q&A with the panellists. I want to make sure you get YOUR questions answered! I hope you enjoyed the episode, the best place to connect with me is on Linkedin - https://www.linkedin.com/in/hishemazzouz/ (Hishem Azzouz) If you would love me to cover certain topics with future guests please drop me a message.  Finally, if you have been enjoying the podcast and you have two minutes then it would be greatly appreciated if you could leave a review.   Simply it will enable me to reach more people with the podcast, you can easily leave a review with the following link - https://ratethispodcast.com/rollercoaster (https://ratethispodcast.com/rollercoaster)

The first episode of How to Fall Apart - The Support Series, sponsored by Dunnes Stores is live now. For this six part series we’re asking the experts for advice on how to cope with the challenges we’re all facing. This episode focuses on children - how this affects them, how we can support them. We spoke to clinical psychologists Dr Tony Bates, Dr Nicola McGlade and Dr Olwyn Finnegan, as well as clinical psychotherapist Dr Joanna Fortune, sleep consultant Lucy Wolfe, and parents Kate Gunn, Sophie White, Jackie Lynam and Helen Steele. We covered small children to teenagers. Huge thank you to everyone who spoke to me for this, and to Dunnes Stores.

The launch of Radio On Demand Podcasts by Main Street Media, with this episode focusing on Quaran-Times on Main Street . We talk to Tony Bates about the state of the local auto dealer. TWRA's Don King talks fishing and turkey season and how to get a license with an easy app. In Memory of Joe Diffie featuring singer Andy Griggs and TN Radio Hall of Famer Cathy Martindale. Life Coach Teri Pugh gives a nugget to help redirect the stress. Music from The Road Crew, Julie True, and of course, Joe Diffie.

Vi har talt med Tony Bates, der er forfatter til 11 bøger inden for online læring og fjernundervisning. Hans bog ”Teaching in a digital age. Guidelines for designing teaching and learning” ligger gratis tilgængelig på nettet. (Se link nedenfor). Han har arbejdet med digital læring i mange år. Vi taler om følgende:•Analogi mellem filmskabelse og learning design•Inspirerende eksempler på agilt læringsdesign•Hvorfor læringsdesign er centralt for alle undervisere•Formater til at skalere digital kompetenceudvikling•Læringsmiljøer og balancen mellem f2f-undervisning og online klasserum•Best practice overfor innovation og lyst til at tage chancer som underviser•Det didaktiske potentiale i podcast som medieMere info her: https://www.tonybates.ca/Gratis download af bogen: https://opentextbc.ca/teachinginadigitalage/

Tony Bates and Co-host Clare Brevitt grab the opportunity to briefly sit down at The Good Intent bar in Birmingham to discuss the upcoming launch of his brand new podcast, The Financial Services Podcast.

In this podcast, Rohan from NextGen and Tony from IDEX Consulting delve into the world of recruitment, what employers are looking for, what's most important to candidates and how to write a good

I'm so excited to share this episode with you all, on the 6th of November we hosted the very FIRST Recruitment Rollercoaster LIVE event in London. I was slightly worried about the audio being good enough quality to share as an episode however it has come out great. You will hear 10 minutes from me on the story of the podcast so far and then you will hear a brilliant panel discussion with https://www.linkedin.com/in/jamesdeancisco/ (James Dean), https://www.linkedin.com/in/anila-choudhury-6911aa2b/ (Anila Choudhury) & https://www.linkedin.com/in/tonybates/ (Tony Bates). This is going to be the first of many events for the podcast so if you didn't get to go this time, you enjoy what you hear then make sure you get yourself to the next one!! As I mentioned in the intro, I would love your help to get #RecruitmentRollercoasterLIVE in front of many people as possible and to get your feedback. If you enjoy this episode, what did you enjoy about it, what did you learn and what would you have asked the panelists? Share this with a post on Linkedin, tag me, tag the panelists and use the #RecruitmentRollercoasterLIVE.

Tony Bates is the managing director of Idex Consulting and has worked within the recruitment industry for 15+ years. I loved Tony's genuine optimism for the recruitment industry and he has always had a real passion to be the best recruiter/manager he could be. We really dive into the resilience piece on this episode, the best recruiters bounce back from very very bad knockbacks and Tony actively seeks people to join his business who have shown this bounce back mentality in their personal/professional life.  However when recruiters do experience a lot of success they need to stay grounded to continue to be the best and Tony talks a lot about staying grounded besides the huge paychecks! Tony has a real passion for helping people and delivering a top class recruitment service which he demonstrates from the very start of this episode. I'm excited for you all to listen and you can connect Tony on Linkedin - https://www.linkedin.com/in/tonybates/ (Tony Bates)

Host Miss Panti Bliss invites her guests into the Pantisocracy parlour for the ‘cabaret of conversations’ exploring how we learn and grow. Panti opens with a Panti Monologue sharing her own experience. In this episode, psychologist and youth mental health advocate Tony Bates shares the floor with children’s author Siobhan Parkinson, who says not being able to read books is the worst part for her in losing her sight. Nanoscientist Jessamyn Fairfield talks about her unusual childhood growing up in Los Alamos New Mexico – Home of the Atomic Bomb and why scientists need to embrace comedy to communicate. The guest performers in the episode are Jack O’Rourke and Camille O’Sullivan. Jack sings his song ‘Silence’. www.pantisocracy.ie for more

Exclusive Podcast with Dr. Tony Bates at the World Conference by MindShareLearning

With guests Tony Bates, Siobhán Parkinson, Jessamyn Fairfield, Camille O'Sullivan and Jack O'Rourke.

ETUG 2015 - Tony Bates - Conference presentation by Centre for Educational Excellence

This week, Brenna is pondering the mask-less future of campus and talking to someone whose research points the way for supporting online learners. Show Notes Find out more about Robbi's role in Career and Experiential Learning by checking out their website. This is the original Tony Bates post that connected Brenna with Robbi's research. You can read the whole thesis on TRUSpace, the university's open repository. (Are you sharing your work on your institutional repository? You should be!) This conversation references the Truth and Reconiliation Commission Calls to Action. Indspire has compiled a report on how this recommendations are impacting Indigenous student experience. Also it took Brenna way too long to find this Tweet she was thinking of and she's still not sure it's the right one: https://twitter.com/NoizeInvasion/status/1301608611286790152?s=20&t=oacL0Pz760QhHyr43PvJ0g Transcripts Available for download as a .docx file here. Available for download as a .pdf file here.