Podcast appearances and mentions of bo brabo

We're excited to bring you highlights from this week's “Monday News Drop” episode of The ASHHRA Podcast! Co-hosts Luke Carignan and Bo Brabo were back in the studio to tackle two of the hottest topics shaping healthcare HR today: a shakeup in leadership expectations and the non-stop momentum of AI.Episode Highlights1. No One Wants to Lead! Luke and Bo dove into an eye-opening article on “Conscious Unbossing” – a rising Gen Z trend where employees are opting out of formal leadership roles in favor of deepening subject matter expertise. The big takeaway? People want career growth options that DON'T require managing others!Key discussion points:Rethinking career pathing beyond the “leadership ladder”Lending respect and recognition to subject matter experts (SMEs), even when they choose not to manage peopleBuilding parallel career tracks, lateral moves, and project-based recognition for non-managerial talentHumility in the workplace: Valuing leaders AND non-leader contributors2. AI Isn't the Future—It's the Present Every HR article (and podcast!) these days is talking about AI. Bo and Luke stressed the urgency around not just learning about AI, but also actively implementing and adapting to it—especially agentic AI in HR functions like talent acquisition.Organizations that delay AI adoption risk falling dangerously behind the competition—think “flip phone vs. iPhone.”AI is shifting HR from transactional work to strategic ‘people architect' roles—are you ready to evolve?HR positions won't disappear, but tasks ARE changing: repurposing roles, reskilling teams, and continuously learning is the name of the game.Don't be afraid to learn! Even if you're near retirement, find your AI enthusiast successor and help them lead the charge.3. Trending Topic: Staff Well-Being & the Power of the SME Bo and Luke touched on staff well-being—mental health, burnout prevention, and flexible scheduling—as top priorities for healthcare HR, emphasizing that SMEs in these areas can lead important change without managing teams.Fun FavoritesRedefining generational names (RIP, “Generation PT Cruiser”!).The coming age of affordable AI-powered robots—the Jetsons' future is closer than you think.What's Next? ASHHRA's Annual Conference is coming to Savannah on May 17-19, 2026! Check the show notes or ASHHRA website for more info, and join us LIVE on the podcast at the event.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this lively episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Michelle Nicholl, CHRO in Las Vegas, NV. With a diverse career spanning call centers, hospitality, banking, and 15 years in healthcare, Michelle shares her unscripted journey—from building and dismantling an HR department during an FDIC closure to tackling talent shortages in Vegas' competitive market. Amid casino perks and nursing gaps, she discusses innovative strategies for recruitment, retention, and employee well-being.Key takeaways for healthcare HR leaders:Talent Competition in Vegas: Battle hospitality giants with flexible benefits like pet insurance and tuition assistance; leverage internal mobility and education partnerships to fill gaps.Nursing Shortages: Address 30-40 open RN roles with targeted sourcing, traveler conversions, and residency programs—focus on retention to combat burnout.Employee Engagement: Implement rounding, "lunch and learns," and DEI initiatives; prioritize mental health and work-life balance to boost morale.AI & Tech in HR: Use AI for efficiency (e.g., chatbots, screening) but maintain human touch; explore tools like Workday for streamlined operations.Diverse Backgrounds: Bring non-healthcare experience for fresh perspectives—adapt hospitality's customer service focus to patient care.Personal Touch: Foster trust through visibility and empathy; celebrate wins with events and perks to build a supportive culture.A must-listen for HR navigating competitive landscapes and shortages. Michelle's real-world wisdom inspires resilience!Join ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Suzanne Kercher-Liedke, Director of Talent Acquisition at Hoag Health System in Orange County, CA. From her unexpected start in recruiting (post-agricultural business major) to scaling Hoag from 2,700 to 10,000 employees, Suzanne shares her 22-year journey and forward-thinking approaches to talent challenges amid shortages and competition.Explore Hoag's evolution into a fully integrated system, emphasizing candidate experience, recruiter empowerment, and bold ideas like "night owl" recruiting shifts to engage passive talent after hours.Key takeaways for healthcare HR leaders:Flexible Recruiting Shifts: Pilot non-traditional hours (e.g., noon-8pm) to boost productivity and work-life balance… ideal for night owls or family schedules.Candidate Experience Focus: Prioritize empathy, transparency, and quick feedback; treat applicants like VIPs to stand out in competitive markets.Recruiter Development: Invest in training, branding, and AI tools; empower teams with autonomy to innovate and reduce turnover.Addressing Shortages: Tackle nursing gaps with targeted sourcing, partnerships, and internal mobility… adapt to Gen Z's values for authenticity and growth.AI & Branding: Use AI for efficiency (e.g., chatbots, screening) while maintaining human touch; leverage employer branding to attract top talent.Team Culture: Foster collaboration and fun… Suzanne's all-hands rollout of flexible shifts could spark retention wins.Inspiring for HR transforming TA in healthcare. Suzanne's open-minded vibe reminds us: Innovate boldly!Join ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this week's Monday News Drop, co-host Bo Brabo is joined by Jeremy Sadlier for a deep dive into three powerful stories shaping the future of healthcare HR. From building tomorrow's workforce to protecting today's talent, this episode connects the dots between education, staffing, and leadership sustainability.

In this insightful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Cyann Peterson, Recruiting Operations Lead at Tenet Healthcare. With a unique journey from agriculture and NASCAR roots to agency recruiting at Apex Systems, Ascension, HCA, and now Tenet, Cyann shares her evolution into TA Ops. She dives into optimizing processes, tech stacks, and team enablement in large-scale healthcare recruiting—drawing from experiences like boosting Ascension's career site to millions of applications via Google for Jobs.Cyann emphasizes curiosity, problem-solving, and bridging gaps between recruiters and leaders to drive efficiency amid talent shortages.Key takeaways for healthcare HR leaders:Path to TA Ops: Start in recruiting, show curiosity in processes—titles vary (e.g., TA Partner, Project Manager); leverage skills like SEO and tech integration for growth.Tech Stack Essentials: Use ATS (e.g., Workday) for compliance, CRM (e.g., Phenom) for personalization; integrate AI for efficiency without replacing human touch.Process Optimization: Focus on root problems—streamline requisitions, enhance candidate experience; prioritize user-friendly tools to reduce recruiter admin time.SEO & Visibility: Optimize job postings with keywords, FAQs, and schema markup; aim for Google for Jobs dominance to attract passive talent.Team Enablement: Train recruiters on tools; foster collaboration between TA Ops and leaders for scalable solutions—curiosity drives innovation.Career Advice: Network, ask questions; TA Ops offers exposure across HR/IT—ideal for process-driven pros seeking impact.A must-listen for HR transforming talent acquisition in healthcare. Cyann's practical wisdom inspires actionable change!Join us at ASHHRA 2026 in Savannah! Register here.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this energizing episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Shaina Lane, Senior Leadership Development Specialist at AccentCare. With a background in sports medicine and healthcare operations, Shaina shares her pivot to HR and her passion for building better leaders. Drawing from her book Leadership Is Easy, Said No One Ever: 11 Habits to Learn Early So You Can Lead Expertly, she tackles common pitfalls like reactive "shitty" leadership and offers actionable strategies for proactive growth.Shaina emphasizes shifting from task management to people development, especially in healthcare's high-pressure environment. From promoting technical experts without mindset training to fostering curiosity and vulnerability, her insights empower HR pros to create resilient teams amid talent shortages.Key takeaways for healthcare HR leaders:Mindset Shift: Promote experts into leadership? Train them on proactive habits like curiosity, vulnerability, and self-awareness to avoid reactive pitfalls.11 Essential Habits: Build routines for meaningful 1:1s, difficult conversations, feedback, and professional development—free guides available at shainalane.com.ROI on Development: Unskilled managers cost $126K/year in turnover and conflict; invest early to boost retention and productivity.Curiosity & Vulnerability: Encourage leaders to ask questions and admit gaps—fosters innovation and trust in fast-paced healthcare.Resources Galore: Grab Shaina's book for practical tools; pair with classics like Crucial Conversations for comprehensive growth.Self-Start Leadership: Don't wait for org-wide programs—HR can drive change with simple habits and data-backed business cases.A must-listen for HR navigating leadership challenges in healthcare. Shaina's real-talk approach inspires immediate action!Register for ASHHRA 2026 in Savannah at ashhra.org!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this captivating episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan sit down with Dr. Tali Lando, a board-certified pediatric otolaryngologist at Westchester Medical Center Health Network in New York. Dr. Lando shares her inspiring path to medicine, from volunteering in NICUs and sign language interpreting to rigorous training at Cornell, Columbia, and CHOP. Now a mother of three, she balances high-stakes surgeries with family life, offering raw insights into the demands of pediatric ENT surgery.Dr. Lando discusses her new book, Breathless: Surgical Tales from the Brink (and Back), blending gripping stories of life-saving procedures, like removing a button battery from a child's esophagus, with personal reflections on burnout, motherhood, and resilience. From COVID challenges to the joy of hard work, her experiences highlight the human side of healthcare, reminding HR leaders of the dedication behind clinical roles.Key takeaways for healthcare HR professionals:Path to Passion: Early volunteering sparked Dr. Lando's career; encouraging similar opportunities to inspire future clinicians amid talent shortages.Work-Life Balance: As a surgeon-mom, she stresses self-care, boundaries, and finding joy in the process… lessons for supporting overworked staff.Surgical Realities: Hear about airway emergencies and the emotional toll; HR can foster empathy through cross-departmental storytelling.Dedication & Perseverance: In a fast-paced world, emphasize hard work over quick rewards to build resilient teams.Book Insights: Breathless humanizes medicine; use it for team discussions on compassion and innovation.Fun Tip: Lululemon's first-responder discounts… perfect for healthcare perks!A must-listen for HR pros supporting clinical heroes, blending inspiration with practical wisdom. Tune in for tales that bridge the gap between HR and the OR.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Kick off your week with the inaugural "News Drop" episode of The ASHHRA Podcast! Hosts Luke Carignan, Bo Brabo, and new co-host Jeremy Sadlier (ASHHRA CEO) deliver a fresh weekly roundup of top healthcare HR headlines. From critical staffing shortages to AI's role in HR, they break down trends, stats, and implications—sparking discussions on innovative solutions for HR pros.Key headlines & insights:Staffing Shortages Escalate: Physician gap hits 124K by 2033; need 200K nurses yearly, with 450K RN deficit by 2025. Factors: Aging population, limited nursing schools, burnout (30% of nurses eyeing exits). Impact: 12% higher mortality per extra patient/nurse. Call for university partnerships and global talent pipelines.AI in HR: Boon or Bust?: 83% of HR leaders lack right tech; only 59% use analytics, 54% automation. Debate on AI reducing admin vs. risking impersonal HR—emphasize freeing staff for meaningful support.Burnout & Mental Health: 58% of employees burned out; 45% report mental health decline. Build cultures of trust and flexibility to retain talent.HR Visibility: Jeremy shares site visit stories—remote HR erodes trust; prioritize on-site presence.A must-listen for staying ahead in healthcare HR. Tune in weekly for actionable insights!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this special RxBenefits-sponsored episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan explore the dynamic pharmacy benefits landscape with experts Sarah Hearn and Wes Hill (Director of Compliance & Legal Operations). Amid the busiest legislative season yet—over 1,500 bills—they discuss PBM reforms, ERISA challenges, compounding alternatives for GLP-1 drugs like Ozempic, 340B pricing, and emerging lawsuits. Gain insights on transparency, cost savings, and compliance for healthcare HR pros navigating employee benefits.Key takeaways for healthcare HR leaders:Legislative Surge: 1,500+ state bills target PBMs, carriers, and more; expect increased reporting burdens but better data for informed decisions.ERISA Erosion Risks: States challenge federal uniformity—multi-state plans face conflicting laws; monitor for compliance headaches.Positive Reforms: New mandates empower plan sponsors with PBM data; leverage 340B and coupons to cut costs (e.g., Wegovy from $1,000 to $100/month).Compounding & Innovation: Affordable GLP-1 alternatives via telehealth, but ensure safety and avoid controlled substance pitfalls.Lawsuits to Watch: Oklahoma ERISA win; Arkansas PBM permit ban challenges interstate commerce—outcomes could reshape operations.Action Steps: Demand vendor transparency; align with ERISA; educate teams on benefits to prevent misuse and optimize savings.Essential listening for HR managing rising pharmacy costs and regulations. Spark curiosity—reach out to RxBenefits for guidance!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Lisa Kemph, CHRO at Brooks Rehabilitation in Jacksonville, FL. With 30 years in HR across six industries, Lisa shares her journey from logistics to healthcare, emphasizing emotional intelligence, leadership development, and building a people-first culture amid rapid organizational growth.Lisa offers timeless advice on work-life balance, including marriage tips like maintaining humor, giving grace, and ditching the "50/50" myth—lessons that echo in professional relationships. She dives into Brooks' focus on recruitment, retention, and skilling up talent through a holistic career development strategy aligned with employee needs and organizational values.Key takeaways for healthcare HR leaders:Recruitment & Retention: Keep the focus sharp; align initiatives with being an employer of choice and best-in-class HR.Leadership Development: Start with a comprehensive strategy via surveys and leader input; use a buy/build approach with blended learning (e-learning, in-person, self-directed).Emotional Intelligence: Certify and integrate EQ for self-awareness and better team dynamics—essential in high-stakes healthcare.Growth Mindset: Skill up existing talent amid shortages; revise strategies annually to fill gaps and support career seasons.Work-Life Parallels: Apply grace and 100/100 effort from personal life to leadership; break negative cycles proactively.Awards & Recognition: Celebrate teams like Learning & Development for impactful contributions.A must-listen for HR pros seeking actionable strategies on talent development, culture building, and personal growth. Lisa's insights remind us: Work the plan to advance your goals.Listen now on ASHHRA.org or Apple Podcasts. Join us at the ASHHRA Conference in Savannah, May 17-19, 2026! (register here)From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this dynamic episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Maxine Carrington, Chief People Officer, and Matt Kurth, Deputy Chief People Officer at Northwell Health. Fresh from the ASHHRA Executive Summit in Savannah, they explore how Northwell—a powerhouse with 104,000 employees, 28 hospitals, and recent mergers like Nuvance Health—navigates massive changes while fostering a bold, people-first culture.Maxine and Matt discuss leadership transitions (including CEO Michael Dowling's retirement), Epic's largest-ever EMR rollout, UKG implementation, and digital transformation. They emphasize Northwell's mission as a "movement" to raise health standards, driven by curiosity, humility, and innovation. From HR overhauls to psychological safety via book clubs on Amy Edmondson's "The Fearless Organization," they share strategies for employee engagement and whole-family well-being.Key takeaways for healthcare HR leaders:Bold Leadership & Succession: Manage executive retirements with advisory roles and knowledge transfer for seamless transitions.Cultural Innovation: Embrace "just a little unsatisfied" mindset to drive progress; learn from failures and external partners.Employee Experience Elevation: Use AI, data nudges, and family-inclusive benefits to support whole-person health and proactive care.HR Transformation: Shift priority-setting to customers; align OKRs with operations for impactful solutions.Community Impact: Extend wellness education to households; incentivize healthy actions to catch issues early.Discover how Northwell turns challenges into opportunities, inspiring HR pros to demand innovation and accountability. A must-listen for those in healthcare leadership, employee well-being, and organizational culture.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Sandeep Randhawa, Chief People Officer at Renown Health in Reno, Nevada. Recorded in the dog days of summer 2025, Sandeep shares his transformative approach to creating a people-first culture at Renown, a not-for-profit health system serving a 100,000-square-mile region with 8,000 dedicated employees.Sandeep dives into Renown's deliberate people strategy, emphasizing why "people first" is more than a buzzword. Post-COVID, Renown's leadership, led by CEO Dr. Brian Erling, committed to aligning strategic initiatives with a focus on empowering employees to deliver exceptional care. From revising organizational values to include "people first" to fostering community partnerships, Sandeep reveals actionable steps for sustainable workforce development.Key insights for healthcare HR leaders:Define "People First": Renown's vision prioritizes compassion, collaboration, and valuing employees to enhance community impact.Daily Commitment: Embed people-first principles through transparent communication, mission moments, and recognition programs like "Every Day Amazing."Strategic Focus: Sandeep spends 80% of his time on forward-thinking people strategies, from workforce development to professional growth, ensuring alignment with long-term goals.Cultural Transformation: Transparent town halls and employee feedback shape a culture of trust, loyalty, and pride, even in tough financial times.Discover how Renown grew from 7,200 to 8,000 employees by prioritizing people over quick financial fixes, fostering a culture that resonates from the workplace to the community. Sandeep's insights, drawn from his extensive experience at CommonSpirit and Dignity Health, offer a roadmap for healthcare leaders navigating complex environments.Tune in for practical tips on building a resilient, engaged workforce and learn why putting people first is the key to organizational greatness. Listen now on ASHHRA.org or Apple Podcasts. Connect with Sandeep on LinkedIn for more HR wisdom!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this powerful episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down live from Savannah, GA, with Alysia Price, CHRO of UNC Health Appalachian. As the one-year anniversary of Hurricane Helene approaches, Alysia shares her firsthand account of the devastating storm that ravaged western North Carolina, turning routine rain into catastrophic flooding, road washouts, and power outages.Discover how UNC Health Appalachian navigated volatile, uncertain, complex, and ambiguous (VUCA) environments—far beyond typical hurricane prep. From impromptu pet policies and housing volunteers in makeshift hotels to accounting for 1,500 employees amid downed communications, Alysia reveals the chaos and resilience that defined their response. Learn about the influx of community members seeking shelter, the role of Samaritan's Purse and FEMA, and the surge in mental health needs post-disaster.Key takeaways for healthcare leaders:Emergency Preparedness Essentials: Update policies, emergency contacts, and disaster plans now—don't wait for crisis.Community and Connection: Appalachian culture shone through with volunteers, App State students, and donations topping $500K for employee relief, including 150 generators.Post-Trauma Support: Address mental health with EAP resources and support groups; processing trauma continues long after the event.Leadership Growth: Conduct after-action reviews to build stronger teams and systems.Alysia also opens up about personal lessons: the power of gratitude, human connection, and her passion for fly fishing as a mental health escape (catch-and-release only—she even talks to the fish!).Recorded at the ASHHRA Executive Summit, this episode is a must-listen for HR professionals in healthcare, emphasizing resilience in rural hospitals during natural disasters. Whether you're in emergency management, healthcare leadership, or seeking inspiration from real-world crisis response, tune in for actionable insights.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo chat with Dana Bradley, VP of Human Resources at Silver Cross Hospital. With a powerhouse background in operations and leadership at top universities like UChicago, Rush, Northwestern, and GWU, Dana reveals how an ops mindset supercharges HR strategy in healthcare.Key highlights include:Ops-First HR: The Ultimate Edge – Dana stresses starting in frontline ops shapes her "business person in an HR chair" approach, enabling bold questions at the exec table. Thought-provoking: Is your HR team operations-literate enough to drive strategic decisions?Challenging Norms for Growth – From pushing back on inventory tags to board "games" for prep, Dana shares how respectful challenges build better outcomes. Plus, the power of saying "I don't know" with confidence... key for credible leadership.Talent Wars & Total Rewards – In a competitive market, Dana's team innovates comp models (shoutout to her spreadsheet wizard!) to attract nurses and clinicians. Reflect: How are you ensuring your value prop wins the "yes" from top talent?Leadership Red Flags & Fixes – Spotting issues like leaders dodging employee engagement and lobbing problems to HR, Dana focuses on building clinical leadership skills. Empower managers to "do" leadership, not just learn it.Dana's fresh take: HR's seat is prime for driving change; embrace it! What ops tweak could transform your healthcare HR game?Join ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!For AP3 Group Stop Loss Interest, contact ASHHRA Executive Director, Jeremy Sadlier at jeremy.sadlier@ashhra.org or 312.985.7062.From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo sit down with Eric Cole, Corporate Senior Vice President of HR at Scripps Health in San Diego. With a unique background in finance and hospital administration, Eric shares how blending operational insight with HR strategy has transformed leadership and culture at Scripps.Key highlights include:Operations in HR: A Game-Changer – Eric discusses why HR pros need ops experience to drive strategy, especially when workforce costs hit 65% of expenses. Thought-provoking question: Are you bridging the gap between HR and operations in your organization?Stellar Engagement Results – Scripps jumped to the 86th percentile in employee engagement and 85th in belonging via Press Ganey surveys. Secrets? Multi-channel communication, staff-led problem-solving, and a focus on respect, recognition, and involvement.Building Trust Through Crises – From COVID to cyber attacks, Eric reveals how empowering teams and fostering relationships turned challenges into trust-building opportunities. Reflect: How prepared is your team to lead without a playbook?Leadership 101 (or 501?) – Insights on avoiding micromanagement, leveraging diverse skills, and using surveys as living tools for improvement. Eric emphasizes: Let staff own solutions—leaders remove barriers.This episode challenges HR leaders to rethink trust, involvement, and continuous improvement. What small change could spark big cultural shifts in your healthcare system?Don't miss ASHHRA 2026 in Savannah, May 17-19—register at ashhra.org!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

Join hosts Luke Carignan and Bo Brabo for a lively episode of The ASHHRA Podcast, where they chat with Victor Gaines, AVP of Talent Acquisition at Wellstar Health System. Kicking off with NFL banter and a playful scoop on Taylor Swift and Travis Kelce's "engagement" (spoiler: it's all in good fun), the conversation quickly dives into Victor's eclectic career journey—from finance and TV to healthcare, pizza at Papa John's, and bourbon at Sazerac—now circling back to innovative TA in healthcare.Victor shares how his cross-industry experience (spanning high-volume hiring at Comcast and Papa John's to specialized roles at Fiserv and McKesson) equips him to tackle post-pandemic challenges like agility, digital transformation, and operational efficiency. The trio explores the transformative power of AI in TA: from automating scheduling and screening to combating bias and "hallucinations." Thought-provoking questions arise—can AI eradicate human biases, or does it amplify them? How close are we to AI-driven individualized learning or even clinical efficiencies?Key takeaways:Diverse Backgrounds Fuel Innovation: Victor's non-traditional path highlights why healthcare is increasingly recruiting external talent for fresh perspectives.AI's Double-Edged Sword: Essential for high-volume tasks but demands a "human in the loop" to mitigate risks like unintended bias or outdated data.Future-Proofing TA: Insights on pre-boarding, ambient listening in clinics, and ethical AI use—could we see 30%+ efficiency gains in five years?Victor's wisdom: "We've seen unprecedented change; now it's about agility to persevere." Whether you're in HR, TA, or curious about AI's role in work, this episode sparks debate on balancing tech with human judgment.Tune in on your favorite podcast platform or visit ashhra.org/ashhra-podcast. What biases lurk in your processes? Share your thoughts!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this special edition of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with three powerhouse voices from RxBenefits—Rhiannon Klein, Sarah Hearn, and Sarah McHale—to unpack the latest seismic shift in the 340B Drug Pricing Program and what it means for hospitals, health systems, and the communities they serve.What's at Stake? HRSA's newly announced pilot rebate model for 340B—initially affecting 10 IRA drugs—threatens to upend the way covered entities access drug discounts. Instead of receiving upfront savings, hospitals must now purchase at Wholesale Acquisition Cost (WAC) and then request rebates from manufacturers. That shift could mean:Increased administrative burden and FTE needsDelayed cash flow—up to 55 days before rebate funds are receivedExpanded manufacturer access to sensitive claims dataGreater leverage for drug companies to deny rebates or restrict program accessWhy Healthcare HR Leaders Should Care This is more than a pharmacy or finance problem. The ripple effects of reduced 340B savings could force rural hospitals to cut services—or close entirely—impacting patient access, workforce health, and community stability. Key Insights from the Conversation:How the rebate model could snowball to cover more drugs and further erode 340B benefitsWhy data transparency requirements may be a double-edged sword for covered entitiesThe connection between Medicaid disenrollment under the “One Big Beautiful Bill” and loss of 340B eligibilityThe growing threat to rural healthcare sustainability, with hundreds of hospitals already at risk of closureCall to Action: The panel urges healthcare leaders to educate themselves, cross-collaborate internally, and engage in advocacy now. With HRSA accepting comments on the pilot program until September 2, there's still a window to voice concerns—both formally and publicly.Listen to Learn:The mechanics of HRSA's rebate pilot and why it's controversialThe likely financial and operational impacts for hospitals of all sizesAdvocacy strategies that have the power to influence policy outcomes

In this powerful episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Carrie O'Dell, Chief Human Resources Officer at Group Health Cooperative of South Central Wisconsin, for a candid and inspiring conversation about what it truly means to lead with courage, authenticity, and vision in today's healthcare environment.With over 25 years of progressive HR leadership, Carrie brings a grounded, people-first approach to shaping cultures that thrive, even in times of crisis. From redefining onboarding to confronting workplace trauma and burnout, her leadership philosophy is rooted in creating space for transparency, vulnerability, and action.

Healthcare HR is at a crossroads, and Michael Olson is one of the leaders showing the way forward. In this future-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan sit down with Michael, VP of HR Operations at Avera Health, to explore what it truly means to operate HR as a strategic business partner in today's high-stakes healthcare environment.

In this uplifting and honest conversation, co-hosts Bo Brabo and Luke Carignan sit down with Staci Taylor, a seasoned HR executive, musician, and passionate people champion to unpack what it really means to lead with heart in today's healthcare landscape.With a rich background leading human resources for some of the nation's largest health systems, Staci brings a refreshingly candid take on servant leadership, cross-functional collaboration, and the simple (but not easy) practice of treating people like… people.

In this special policy-focused episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back three powerhouse experts to help us navigate the urgent challenges facing hospital HR leaders today:

On this episode of The ASHHRA Podcast, we're joined by Clara Blitch, Chief Human Resources Officer at Williamson Health, who returns to sharing the incredible journey of transforming a 60-year-old HR function into a modern, data-driven, people-first department, all without sacrificing the soul of the organization.

This week on The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Rhonda Hall, Chief Human Resources Officer for Southern California at Providence, to the mic. With a rich background in organizational development, change management, and performance excellence across highly regulated industries—from nuclear energy to healthcare—Rhonda brings a fresh, strategic lens to healthcare HR leadership.

In this episode of The ASHHRA Podcast, co-hosts Bo Brabo and Luke Carignan welcome back Alyson Parker Gordon, now serving as Vice President of HR Shared Services at AdventHealth. Alyson brings fresh perspective from her new role, leading enterprise-level change across shared services, employee relations, talent, and the implementation of Workday HCM.This conversation dives into the heart of modern HR transformation—where people, process, and technology converge to elevate the employee experience and optimize operational efficiency.

In this inspiring episode of The ASHHRA Podcast, hosts Bo Brabo and Luke Carignan welcome Michael Sloan, CHRO at CommonSpirit Health and author of Unlocking Talent: The Hidden Strengths That Build Extraordinary Teams and Cultures. With oversight of 11 hospitals, 16 clinics, and 8,000 employees, Michael brings a bold and fresh perspective to healthcare HR leadership.From his beginnings as a prosecutor and labor attorney to leading human resources in one of the largest nonprofit health systems in the country, Michael shares his unconventional journey—and how it shaped his people-first philosophy. What You'll Learn:The “IT Factor” in Talent Discover why subject-matter expertise isn't enough—and how intangibles like curiosity, resilience, and humility are what truly build high-performing teams.Lessons from the Courtroom Michael explains how his litigation background taught him to read people, build trust, and resolve conflict—essential skills for today's HR leaders.Redefining Leadership Accountability Why great leaders don't “meet halfway”—they take 100% responsibility for the relationships they build and the teams they develop.How to Spot Hidden Talent Learn how to go beyond resumes and credentials to identify and cultivate talent in overlooked employees.Building Culture Through Action Michael unpacks the relationship between culture and strategy, explaining how leaders must create space for growth, mistakes, and meaningful contributions.Insights from the Book Unlocking Talent isn't just another leadership book—it's a call to recognize and elevate the unseen strengths within your organization.Favorite Quotes:

In this powerful and candid conversation, hosts Bo Brabo and Luke Carignan sit down with Billy Parsons, Chief Human Resources Officer at EyeCare Partners and a U.S. Navy veteran, to explore the real work of leading people—and the defining career moments that shape HR excellence.From Submarines to C-Suite: Billy's Unconventional Journey Billy's career path defies convention. From life in the Navy's tight quarters to HR leadership roles across healthcare, tech, and retail, he's earned his stripes the hard way. In this episode, he opens up about the lessons he learned as an HR department of one, the power of mentorship, and why starting from the ground up gave him a PhD in leadership—without ever stepping foot in a classroom.

We are thrilled to share this episode of The ASHHRA Podcast featuring the incredible Tonya Richards, Vice President of HR and Organizational Development at Maimonides Medical Center in Brooklyn, New York.In this enlightening episode, co-hosts Luke Carignan and Bo Brabo dive into a conversation with Tonya about her extensive 20-year journey in healthcare HR. With a rich background in talent management, diversity, equity, and inclusion, Tonya brings a wealth of knowledge and passion for creating inclusive and empowering workplaces.Here's a peek into what you'll learn by tuning in:The Power of Engagement: Tonya shares insights into how ongoing conversations, including innovative "stay interviews," can enhance employee retention and prevent exits from your organization.Diverse Leadership: Discover how diversity, equity, and inclusion can be interwoven into every part of the employee lifecycle, creating a culture of belonging and empowerment.Career Growth and People-Centric Leadership: Learn from Tonya's experiences as she discusses the importance of intentional development in both employees and leaders, ensuring alignment with personal values and organizational goals.Insightful Leadership Memories: Tonya reflects on the mentors who shaped her career and the importance of having leaders who empower their teams with trust and autonomy.This episode is a treasure trove of HR strategies that are instrumental for anyone looking to foster a thriving, inclusive, and dynamic organizational culture.Don't miss the chance to hear Tonya's journey and wisdom! Tune in now and elevate your HR game.As always, we appreciate your support and the incredible work you do in the healthcare HR industry. If you enjoy the episode, feel free to share it with your network or drop us a note—we'd love to hear from you!Warm regards,The ASHHRA Podcast Team Support the show

Welcome back to another insightful episode of the ASHHRA Podcast, where we bring you the latest discussions, trends, and breakthroughs in the world of healthcare HR. This week, we're delving deep into the powerful domain of Total Rewards with our distinguished guest, Lindsey Garito, AVP of Total Rewards at Montefiore Health System.In this episode, the dynamic duo from The Bo & Luke Show, Luke Carignan and Bo Brabo, chat with Lindsey about the essential role Total Rewards plays in attracting, retaining, and engaging talent. With over 20 years of experience in HR, Lindsey expertly navigates us through the facets of Total Rewards and its strategic impact on organizations.Here's a sneak peek of what you'll learn:What is Total Rewards?Lindsey breaks down this crucial element of HR, which encompasses more than just compensation and benefits. Discover how Total Rewards create a unified strategy to promote an organization's culture and values.The Value Proposition Challenge:Lindsey discusses the complexities of crafting a compelling value proposition that resonates with diverse employee populations, from rookies to veterans.Insights into Employee Engagement:Explore how Lindsey's team personalizes communication to ensure that employees fully understand and utilize their benefits.Educational Initiatives:Get inspired by Montefiore Health System's innovative approach to financial literacy and how it empowers employees to take charge of their financial well-being.Don't miss out on this fascinating conversation that not only highlights the transformative power of Total Rewards but also provides practical advice on enhancing your HR strategies and operations.Stay tuned for more enriching content, and as always, we'd love to hear your thoughts.Warm regards,The ASHHRA Podcast Team Support the show

This episode of The ASHHRA Podcast features Jeff Knapp, the Chief People Officer at BAYADA Home Health Care. Jeff joined our dynamic hosts, Luke Carignan and Bo Brabo, to discuss how values, culture, and consistent communication can drive an organization to new heights.Episode Highlights:A Journey from Ministry to HR Leadership Jeff began his career as a pastor before transitioning to the corporate world. This unique background became the foundation for his human-centric approach to leadership. Discover how Jeff leverages his experiences in psychology, theology, and philosophy to foster an inclusive and purpose-driven workplace.Creating and Sustaining a Values-Based Culture At BAYADA, the core values of compassion, excellence, and reliability are more than just words—they are practiced daily. Jeff explains how weekly communications like the "key action of the week" email help keep these values at the forefront, creating a unified culture across over 360 locations globally.The Importance of Simplicity and Consistency Jeff emphasizes that building a successful organization isn't about complex strategies but rather the diligent application of simple, fundamental principles. Regular communication, recognition, and a steadfast commitment to values are what truly makes a difference.Engagement and Connection Learn about the innovative practices at BAYADA that keep employees engaged and connected, even when they work remotely as caregivers. Jeff sheds light on their twice-yearly engagement surveys and the concept of an "inverted pyramid," where caregivers are seen as the most important part of the organization.Leadership Insights With anecdotes from his own career and references to influential experiences with organizations like Aramark and Studer Group, Jeff provides actionable advice for HR professionals and business leaders aiming to build a thriving, supportive, and community-focused workplace.We hope this episode leaves you with new strategies and a renewed sense of how vital culture and value-based leadership are to the success of any organization.Stay Engaged, The ASHHRA Podcast TeamSponsor informationwww.LFG.com/HealthcareLincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc.  Support the show

Are you ready to revolutionize your talent acquisition approach? In this transformative episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo dive deep into the world of healthcare talent acquisition with the brilliant and dynamic Jen Azuri-Humm, Vice President of Talent Acquisition at Emory Healthcare.With over 18 years of diverse experience in the talent acquisition space, Jen brings a powerhouse of knowledge that stretches beyond traditional healthcare settings. Her journey, insights, and actionable strategies will leave you inspired and ready to take your talent acquisition to the next level.

This episode is brimming with valuable insights, particularly for healthcare professionals looking to navigate the complexities of retirement and employee benefits. Hosted by Bo Brabo and Luke Carignan, the episode features the expertise of Rachel Duncan and Kameka Grady from Lincoln Financial, our proud sponsor for January 2025.Key Highlights from the Episode:Asset Distribution and Financial Literacy: Rachel discusses the critical issue of asset distribution in retirement accounts, underscoring the necessity of personalized education. She notes that an astounding 88% of full-time healthcare workers carry debt, which significantly impacts their retirement savings.Supporting the Healthcare Workforce: Rachel emphasizes the indispensable role of healthcare workers, portraying them as selfless service providers and unsung heroes. She also shares a touching personal story about her daughter's aspiration to enter the field of nursing.Customization Over One-Size-Fits-All: Lincoln Financial adopts a tailored approach to financial education, moving away from a one-size-fits-all model. This strategy includes offering one-on-one support and virtual tools to enhance financial literacy among healthcare employees.Pioneering Solutions with Candidly: Rachel introduces Lincoln Financial's partnership with Candidly, a company dedicated to helping healthcare workers with student loan refinancing and forgiveness, achieving an average monthly savings of $400 for participants.Addressing Retirement Challenges: Kameka outlines strategies for paying off debts, managing student loans, and creating actionable retirement plans. She also discusses Lincoln Financial's involvement in the Collaborative for Equitable Retirement Savings, targeting disparities in retirement savings systems by race and gender.Impact of Financial Education: The episode sheds light on the significant wealth gap exacerbated by financial illiteracy. Programs like Lincoln Aspires aim to build trust and provide customized financial education to ensure equitable retirement outcomes.Exclusive Insights for HR Professionals:The emphasis on the paternalistic approach of healthcare employers, like CEOs personally writing thank-you notes, highlights the importance of creating a supportive work environment.The significance of in-person interactions for benefit education and the successful integration of virtual formats post-COVID-19 is discussed, demonstrating the adaptability required in current times.Stay Tuned:The conversation about financial literacy and retirement planning in healthcare continues to evolve. Make sure to subscribe and stay tuned for more enlightening episodes from The ASHHRA Podcast, where we bring you frontline insights to empower the future of healthcare.Thank you for being part of our community!Warm Regards,The ASHHRA Podcast TeamSponsor informationwww.LFG.com/HealthcareLincoln Financial annuities, life insurance, and workplace solutions help nearly 17 million customers confidently plan for their financial future. Lincoln Financial. Your Tomorrow. Our Priority. Lincoln Financial is the marketing name for Lincoln National Corporation and its insurance companies and broker/dealer affiliate Lincoln Financial Distributors, Inc. Support the show

This episode of The ASHHRA Podcast features an insightful conversation with Vishal Bhalla, a leading expert in healthcare and AI. This episode delves into innovative ways artificial intelligence is shaping the future of HR and healthcare.Key Highlights:Data-Driven Decision Making: Vishal emphasizes the crucial role of providing employees with data at the right time, in the right language, and at the appropriate literacy level. With frontline workers often facing barriers in understanding their benefits, this episode explores how AI can provide 24/7 multilingual support, making benefits more accessible.AI in Emotional Intelligence: Discover how AI technology can detect emotional tones during phone conversations, escalating high-emotion cases to human agents for better support, and automating form filling through voice input for simple, real-time feedback systems.Health Literacy and Inclusivity: The importance of health literacy and access to healthcare solutions takes center stage. Vishal discusses how AI can bridge the knowledge gap, ensuring everyone receives the care they need, irrespective of their literacy level or language barriers.HR's Strategic Evolution: Transitioning from a tactical to a strategic entity, HR is now engaging deeply with marketing and demographic analyses. This episode discusses the shift in HR's role, aligning organizational goals with technology and AI-driven insights.Tackling Workplace Violence with Predictive Analytics: Learn how predictive analytics can help foresee and mitigate workplace violence, transforming HR into a proactive rather than reactive force within organizations.Real-World Applications of AI in Healthcare: From managing data responsibly for informed decision-making to practical applications like comparing healthcare services for cost-effectiveness, Vishal illustrates how technology can streamline healthcare processes and improve overall operational flow.Must-Listen Segments:The Labor Shortage Myth: Vishal and the hosts examine the perceived labor shortage in healthcare, proposing that it's more about task distribution. Discover how AI and automation can alleviate non-primary tasks, allowing healthcare professionals to focus on patient care.Sector-Specific HR Insights: Unique HR challenges within healthcare are discussed, governed by the diverse experiences of healthcare staff and the importance of customizing human experiences in patient care.Wrap-Up:Hosts Luke Carignan and Bo Brabo wrap up the episode by reflecting on the wealth of knowledge shared by Vishal. They underscore the importance of aligning AI developments with human needs, ensuring that personal engagement remains a cornerstone in healthcare.Stay tuned for more enlightening conversations on The ASHHRA Podcast!The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show

This episode of The ASHHRA Podcast, features an insightful conversation with Karla Muniz, the esteemed Chief People Officer at IMA Medical Group in Central Florida. Join our hosts, Bo Brabo and Luke Carignan, as they dive deep into Karla's extensive career and her invaluable contributions to both the HR field and the boardrooms of non-profit organizations.In This Episode:The Intersection of HR and Non-Profits: Karla shares her experiences from serving on various non-profit boards for 12-14 years, emphasizing the critical role HR professionals can play in strategic planning and leadership evaluation. She highlights the unique value that HR skills bring, especially in organizations often lacking a full HR department.Career Journey and Innovations: From her beginnings with a paid internship at a call center to pivotal roles at JPMorgan Chase and AdventHealth, Karla's journey is a testament to growth and innovation in HR. Learn about her groundbreaking work with AI in recruitment and her leadership in large-scale ERP implementation projects affecting tens of thousands of employees.People-First Approach: The episode underscores the importance of prioritizing people, process, and technology (PPT) in that order. Karla and the hosts discuss the significance of empathy, change management, and involving employees in process improvements, particularly in the ever-evolving landscape of healthcare.Collaborative Efforts: The conversation also sheds light on the crucial relationship between HR and IT departments. Karla shares how leveraging IT resources can enhance HR processes and drive organizational success, supported by real-world anecdotes and personal experiences.Empowering Change: Karla's commitment to empowering her team and fostering innovation during COVID-19, particularly through the development of an employee redeployment app, showcases her leadership and dedication to both her organization and community.We hope you find this episode as enriching and inspiring as we did! Don't forget to connect with Karla Muniz and share your thoughts on this episode with us. Your feedback is always appreciated and helps us bring you the best content.Thank you for being a valued member of our podcast community. We look forward to your engagement and support in our ongoing journey to explore the dynamic world of HR.Best Regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show

This episode of The ASHHRA Podcast features an enlightening conversation with Adele Johnson-Kebe, VP and CHRO at Dayton Children's Hospital. Hosted by Luke Carignan and Bo Brabo, this episode delves deep into topics of leadership, talent management, and the evolution of organizational practices post-COVID.

Dive into a riveting conversation with Holly Turner, the accomplished CHRO and market operations leader at Baptist Memorial Healthcare in Memphis, TN, alongside co-hosts Bo Brabo and Luke Carignan.Episode Highlights:Holly Turner's Journey: From her early days as an administrative intern to ascending to a top leadership role, Holly's story is a testament to the power of mentorship and relentless dedication. Learn how Dr. Paul Fitzgerald and HR director Jerry Barbary recognized and nurtured her potential.Keys to Holly's Success: Discover Holly's "3 R's"—Responsiveness, Resourcefulness, and Relationships—that have been pivotal in her career growth. A blend of innate skills and refined strategies through mentorship shaped her path.Technology in HR: Anne Segura Manint discusses the transformative impact of AI and technology in modern HR practices. Learn how these advancements are streamlining processes and allowing HR teams to focus more on human interaction and meaningful employee engagement.Embracing Mistakes and Learning: Holly shares personal anecdotes about mistakes that became learning experiences. With stories from Bo's military days, this segment emphasizes the importance of resilience and accountability.ERP System Transformation: Holly provides insights into the ongoing ERP system improvement at Baptist Memorial—an effort to enhance organizational processes in a post-pandemic world.Key Takeaways:Mentorship's Role: Understand how mentors like Jerry Barberie and Brenda Johnson played crucial roles in shaping Holly's approach to HR. Their supportive reactions to mistakes highlighted the importance of learning and growth.Creating a Supportive Environment: Holly believes that a work culture rooted in professional love and trust allows team members to own mistakes, fostering a culture of openness and effective problem resolution.Future Vision for HR: The group envisions a future where technology facilitates HR roles by eliminating administrative burdens, allowing professionals to focus on development and interpersonal relationships.Join us in this introspective and inspiring episode where our speakers discuss the evolving landscape of HR, resilience, and the unyielding spirit of growth.Stay tuned for these invaluable insights and more by clicking the links above. We appreciate your continued support and look forward to hearing your thoughts on this episode.Best regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZN Support the show

This episode of The ASHHRA Podcast features an inspiring conversation with Sondra Davis, Chief Human Resources Officer at North Mississippi Health Services. Broadcasting from the beautiful rooftop of the Alida Hotel in Savannah, Georgia, we dive deep into the intricacies of leadership development within healthcare.Episode Highlights:The ASHHRA Executive Summit: Curious about how to attend the eagerly anticipated Executive Summit? Luke and Bo share all the details on how you can get an exclusive invite to this transformative event.Leadership Development Strategies: Sondra Davis breaks down why leadership development is crucial—especially in the challenging field of healthcare. From new leader orientations to ongoing development institutes, Sondra shares the blueprint that North Mississippi Health Services follows to empower its leaders.Culture & Engagement: Learn how North Mississippi Health Services has successfully created a culture of trust and high engagement through targeted leadership development programs. Sondra emphasizes the role of frontline leaders and their impact on organizational culture.Commitment from the Top: Discover how support from executive leadership, including their amazing CEO, has been pivotal in integrating successful leadership development initiatives within the organization.

This episode of The ASHHRA Podcast features the insightful and inspiring Gretchen Nery, the Director of Employee Services at AdventHealth. As always, our co-hosts Luke Carignan and Bo Brabo bring their energy and expertise to the discussion, ensuring an episode you won't want to miss.Episode Highlights:1. The Executive Summit in Savannah: Luke and Bo kick off the episode discussing the exclusive Executive Summit event in Savannah, Georgia. This invite-only event is a unique opportunity for leaders to connect. If you're interested in attending, make sure to email Bo and Luke at [bo@theboandlukeshow.com or luke@theboandlukeshow.com]!2. Journey of a Road Warrior: Gretchen shares her easy road trip from Orlando to Savannah, providing a refreshing perspective on the perks of solo travel and how it can be a productive time to listen to music, podcasts, or an audiobook.3. Role at AdventHealth: Learn about Gretchen's impressive journey within AdventHealth, her background in HR technology, and her pivotal role in HR shared services. With over eight years at AdventHealth, she brings a wealth of knowledge and experience to the table.4. Making HR Easy and Scalable: Gretchen dives deep into the significance of scalability and standardization within HR processes, especially in a growing organization like AdventHealth. She emphasizes the focus on making services easy and accessible for all team members.5. Embracing Empathy in Leadership: Discover how AdventHealth incorporates empathetic leadership by fostering a culture of collaboration and direct communication across all departments. Gretchen discusses the importance of understanding the end-user experience to improve HR services.6. The Power of Collaboration: Explore how AdventHealth's collaborative environment enables seamless integration of new technologies and processes. Gretchen outlines the strategies used to involve stakeholders at every level, ensuring the success of system implementations like Workday.Additional Takeaways:The importance of customer service in HR functions and the continuous efforts to enhance it.The culture of continuous improvement and innovation at AdventHealth.Tips for other organizations looking to scale their HR processes effectively.Special Shoutouts:At the end of the episode, Gretchen gives a special shoutout to her incredible team at AdventHealth and her leaders, Tom and Olesea, for their unwavering support.As always, we value your feedback. If you have any questions or comments, feel free to reply to this email or connect with us on social media.Best Regards,The ASHHRA Podcast TeamThis episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?Contact RxBenefits today to learn more: https://rxbene.fit/3ZaurZNSupport the show

This episode of The ASHHRA Podcast features an insightful conversation with Mark Sherry, the Vice President of HR Strategic Services and Workforce Development at Baylor Scott and White Health! In this episode, co-hosts Bo Brabo and Luke Carignan delve into the complexities of healthcare HR and explore innovative solutions to workforce challenges.Episode Overview:In this inspiring conversation recorded live at the ASHHRA Executive Summit in beautiful Savannah, Georgia, Mark Sherry shares his wealth of experience in healthcare HR, focusing on the importance of local partnerships and workforce development. Here's a glimpse of what you can expect:- Sector Partnerships in Healthcare: Learn how Austin's hospital systems are collaborating to solve talent shortages and improve patient care.- Development Programs: Discover the significance of apprenticeships in growing the talent pipeline and supporting career advancement within healthcare.- Community Engagement: Understand the value of academic partnerships and educational initiatives that create a sustainable, skilled workforce.- Real-world Impact: Gain insight into how these practices have tripled the nursing pipeline in Austin and can be applied across the nation.Mark emphasizes that healthcare is not just a career but a mission—a sentiment echoed by everyone who steps into this vital field. This episode is a treasure trove of actionable insights for anyone involved in healthcare HR or workforce development.Notable Quotes:- "You can't just buy talent any longer. We gotta find a way to develop a new, supply of talent in the organization."- "Healthcare is a rewarding career, but it's also a challenge. It's 24/7, and we didn't take a pause during COVID; we worked harder and longer."Shout Outs and Gratitude:Mark extends heartfelt thanks to all healthcare workers for their perseverance, especially through the challenges of the COVID-19 pandemic. He also acknowledges Baylor Scott and White Health for providing opportunities to innovate and grow.

You won't want to miss this inspiring conversation with Michelle Zech, the Chief Human Resources Officer at Blessing Health in Quincy, Illinois. Hosted by Luke Carignan and Bo Brabo, this episode dives into Michelle's remarkable journey to becoming a senior executive in the healthcare industry.

Send us a Text Message.In this compelling episode, co-hosts Bo Brabo and Luke Carignan sit down with Amber Willingham, a distinguished bankruptcy attorney, devoted mom, and the acclaimed author of the dystopian novel "Bliss Creek." Here's what to look out for: 

We're excited to announce the release of a special episode on The ASHHRA Podcast featuring a compelling conversation with Jonathan Frieden, a managing attorney specializing in medical malpractice. Hosted by Bo Brabo and Luke Carignan of The Bo & Luke Show, this insightful episode delves deep into the crucial role of healthcare HR professionals in talent acquisition and managing the provider candidate pool. Jonathan Frieden shares his wealth of experience and expertise, shedding light on the intense preparation and uncertainties involved in handling medical malpractice cases.The hosts engage in a thought-provoking comparison between Jonathan's trial preparation and the challenges faced by human resources professionals in briefing executives and board members. The discussion delves into the complexity and significance of the medical malpractice cases handled by Jonathan, along with the pressure and responsibility of representing families in the face of life-changing injuries.This episode offers valuable insights into reducing the likelihood of legal action from the HR standpoint and emphasizes the significance of advocating for oneself in a medical context. Additionally, Jonathan discusses the need for hospital administrators to reach out to lawyers for help in improving the system and advises on verifying the history and qualifications of physicians and nurses being hired.The conversation also touches on the pressure and financial constraints on healthcare organizations in their hiring and staffing practices, along with engaging insights into the pressure faced by trial lawyers as the trial nears.To listen to this engaging conversation, tune in to The ASHHRA Podcast and gain valuable perspectives that directly impact HR teams, talent acquisition, and chief executives.Thank you for being a part of The ASHHRA Podcast community. We hope you find this episode as insightful and thought-provoking as we did. Support the Show.

In this episode, we had the privilege of interviewing Jonathan Raymond, the founder and CEO of Refound and author of the highly acclaimed book, "Good Authority, How to Become the Leader Your Team is Waiting For."Jonathan shared his insights on leadership development, management training, and how he combines personal development with operational success in the workplace. He also discussed his innovative approach to coaching, including the use of AI technology to provide contextualized advice in real-time.If you've ever wondered how to align yourself with the right coach or bridge the gap between authority and information in your organization, this episode is a must-listen. Jonathan and our hosts, Bo Brabo and Luke Carignan, delved deep into these topics and provided valuable tips and strategies that you can implement in your own professional journey.We were particularly fascinated by Jonathan's concept of "control, influence, and gravity." This framework can help you identify areas where you can have an impact and create positive change, even if you don't have the final authority.We highly recommend checking out this episode and exploring Jonathan's work. We guarantee you'll walk away with valuable insights and practical ideas to enhance your leadership skills.Thank you for being a part of the Bo & Luke Show community. We appreciate your support and look forward to bringing you more engaging content in the future.

In this episode with Carlo Cisco, our hosts, Bo Brabo and Luke Carignan, dive deep into the innovative program offered by SELECT. Here are some key highlights from the episode:Carlo shares the numerous benefits of SELECT's program, which largely eliminates the need for negotiation. The program not only offers prices below the sticker price but also provides exclusive and uncapped benefits that are carefully curated for members. From discounts ranging from 15 to 30% (or even higher) to unique perks like a complimentary round of drinks, SELECT truly goes above and beyond to create memorable experiences for its members.One of the main goals of SELECT is to build lasting relationships between customers, venues, and brands. The team aims to shift marketing spend from the company to the consumer, empowering them to explore and enjoy the best deals available anywhere. They emphasize the importance of testing and constant improvement, always seeking feedback from customers to enhance their offerings.Carlo sheds light on the journey of SELECT, from its initial beta test where they successfully pitched and signed up 24 paying customers at New York Tech Day, to becoming a global community with members in 12 countries. The company's expansion into different markets, including their surprising success in Miami, has demonstrated the power of their dining program and the convenience it offers to members.During the episode, Carlo also addresses the concept of curation and the importance of having a gate in a community. SELECT is all about bringing together the right people, rather than focusing solely on Michelin-starred restaurants. By maintaining a vibrant and engaged ecosystem, SELECT ensures a high-quality experience for its members.To explore more about SELECT and their exclusive rates, you can visit their website. While the website provides a wealth of information, the private rates are available to members only. However, don't hesitate to reach out to their team for more details and to discover the hidden perks they offer.We hope you found these highlights intriguing, and if you missed the episode, be sure to tune in and catch up on all the fascinating insights shared by our guest. As always, we appreciate your continued support, and if you have any feedback or requests for future episodes, feel free to reach out to us. Happy listening!The Bo & Luke Show Team

We are thrilled to bring you the latest episode of The ASHHRA Podcast, featuring an insightful conversation with Bob Riney, the President and CEO of Henry Ford Health System. In this episode titled " A Titan in Healthcare: Bob Riney's Insight, Inspiration, and Impact on Detroit's Community," co-hosts Bo Brabo and Luke Carignan sit down with Bob Riney to delve into his remarkable journey as a visionary leader in the healthcare industry and his profound impact on the Detroit community.Throughout the episode, Bob discusses various aspects of his career, sharing his insights, inspirations, and highlighting the significance of leadership and culture in healthcare organizations. Here are some key highlights from the episode:1. Expanding the Lens on Healthcare: Bob emphasizes that healthcare is not only about clinicians and medical professionals but also involves a larger ecosystem and non-clinical roles. He encourages listeners to consider the fascinating opportunities beyond clinical aspects and to explore the non-clinical and business side of healthcare.2. Stepping Out of Comfort Zones: Bob believes in the power of curiosity and exploring different fields and departments outside one's own. He shares his personal experiences of attending professional meetings and volunteering for projects outside of his HR role to gain a broader perspective and develop leadership skills that can be transferred across domains.3. Work-Life Harmony: Bob reflects on his belief that work-life balance is not about compartmentalizing work and personal life but integrating them in a way that works for oneself and their family. He shares insights into how he navigates fulfilling both personal and professional responsibilities while fostering a sense of purpose and direction.4. The Impact of Culture: Bob discusses the importance of nurturing and maintaining a positive organizational culture. He highlights the role of leaders in being "chief energy officers," infusing optimism and joy in work, and leading by example. Furthermore, he explains how culture is an essential investment, contributing to the achievement of business goals and employee growth.5. Leading Through Crisis: Bob shares his experience in managing the COVID-19 pandemic, particularly its significant impact on the Detroit area. He discusses the challenges faced, the importance of focusing on controllable elements, and emphasizes problem-solving and empowerment within the organization.Stay tuned for more engaging conversations and thought-provoking content on The ASHHRA Podcast. We appreciate your continued support and look forward to bringing you more remarkable stories from leaders in the healthcare industry.Thank you for being part of our podcast community!Warm regards,The Bo & Luke Show Team

On this episode of The ASHHRA Podcast, we hear from James Barron, Director of Equity and Inclusion at UNC Health in North Carolina. The hosts Luke Carignan and Bo Brabo discuss with James the various aspects of equity and inclusion at UNC Health. James shares insights on data-driven decisions for diversity, how employee resource groups can lead to better engagement and retention, and the importance of creating a values-based framework. Along with this, the hosts point out that improving listening skills is necessary for better communication with patients, employees, and customers. Moreover, the episode features how UNC Health is actively working towards creating a representative workforce and promoting equity and inclusion in various aspects. James also highlights the significance of presenting solutions to executives while focusing on creating a lasting impact. Tune in to this informative episode to hear more about James's personal connection with UNC Health and his professional experiences at various healthcare institutions.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!

As a physician executive leader and entrepreneur with over 20 years of experience in digital health, Jeff Jacques, MD, has made significant contributions to the development of products and services that deliver personalized support for individuals experiencing complex care journeys. As the current Chief Medical Officer at Virgin Pulse, Dr. Jacques has taken a lead role in enhancing the behavior science approach of the company.A key focus of Dr. Jacques' work at Virgin Pulse is ensuring alignment with member and market needs. His experience in sales-focused roles in well-known companies such as Cigna, Lark Health, and BioIQ, has given him deep insights into the importance of understanding and meeting the needs of customers. Dr. Jacques' expertise in this area has helped Virgin Pulse to build products and services that address the specific needs of its customers, resulting in impressive engagement rates and high customer satisfaction levels.Dr. Jacques' entrepreneurial spirit has also been a contributing factor to his success in digital health. He has a keen interest in exploring additional ways that Virgin Pulse's unique capabilities can be utilized to simplify and support the member journey. This approach has resulted in the development of out-of-the-box programs that are tailored to meet individual needs versus one size fits all solutions.One of Dr. Jacques' key attributes is the ability to integrate his knowledge as a physician with his business expertise to create innovative solutions. His focus on delivering value or ROI by metricizing everything and engaging people has resulted in an ecosystem of over 70 partners to support specific needs of employers. To ensure that his team continuously looks for ways to improve and integrate new services based on data and identifying areas others are not doing well, quarterly consultations with customers are held to identify specific needs and partners are brought in under one service agreement.Dr. Jacques is a thought leader who has spoken at numerous conferences and taught medical students about the benefits of wellness programs. He understands the importance of sharing clinical knowledge and helping HR professionals and their clients to communicate and encourage employee participation in such programs. Dr. Jacques' remarkable achievements in digital health and his approach to leadership have earned him a reputation as a thought leader in the industry.This episode is sponsored by Virgin Pulse. Discover how Virgin Pulse helps healthcare HR leaders balance culture and cost savings by improving employee well-being. With evidence-based solutions grounded in behavioral science, Virgin Pulse engages and rewards individuals on their health and wellness journeys, resulting in improved retention rates and cost savings for organizations. Check out VirginPulse.com/resources for a free healthcare HR health and wellbeing toolkit.ABOUT THE ASHHRA PODCASTCo-hosts Bo Brabo and Luke Carignan from The Bo & Luke Show bring you the latest insights and trends in the world of human resources. Whether you're looking to stay up to date on the latest news and legislation or gain valuable insights into building a better workplace, the podcast has something for everyone. So sit back, relax, and join Bo and Luke every week for fresh episodes as they explore everything healthcare HR!