Podcasts about call centers

Centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone

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Best podcasts about call centers

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Latest podcast episodes about call centers

Hacking Humans
AI ate my homework.

Hacking Humans

Play Episode Listen Later Feb 26, 2026 51:39


This week, hosts of N2K CyberWire ⁠⁠⁠Maria Varmazis⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Dave Bittner⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ alongside ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Joe Carrigan⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ are discussing the latest in social engineering scams, phishing schemes, and criminal exploits that are making headlines. Maria's story covers a BBC experiment by Thomas Germain showing how easily major AI tools like ChatGPT and Google's Gemini repeated a completely fabricated claim he posted online, highlighting what experts call a “renaissance for spam” as SEO-style manipulation resurfaces in the age of AI. Dave's story examines Elizabeth Chamblee Burch's book The Pain Brokers, which details how women with pelvic mesh implants were allegedly cold-called and steered into surgeries as part of a $40 million mass-tort recruitment scheme fueled by litigation finance and regulatory gaps. Joe's story reports on an alleged decade-long ticket fraud ring at the Louvre in Paris, where tour guides and museum employees are accused of reusing tickets and bribery, costing more than €10 million before French authorities made multiple arrests. Our catch of the day comes from Reddit, where a user tested the limits of a land developer. Resources and links to stories: ⁠I hacked ChatGPT and Google's AI - and it only took 20 minutes A Terrifying Scam and the System That Made It Possible The Pain Brokers: How Con Men, Call Centers, and Rogue Doctors Fuel America's Lawsuit Factory  Louvre tour guides accused of orchestrating $16m ticket fraud ring over a decade T&T&T Land&Sea ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Have a Catch of the Day you'd like to share? Email it to us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠hackinghumans@n2k.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

Baywatch Berlin
Norbert DeNiro & the Earl of Kratzbaum

Baywatch Berlin

Play Episode Listen Later Feb 26, 2026 79:13


Angenommen sie unternehmen eine Bergwanderung, irgendwo in den Alpen, und sie müssen auf einer Berghütte übernachten. Zusammen mit 40 verschwitzten Fremden, auf einer harten Sammelpritsche. Schulter an Schulter. Mit dem Geruch von 80 Wanderschuhen in der Nase und dem Schnarchen eines Almdudel-Tirolers im Ohr. Wie würden sie sich da fühlen? Ja genau. Und sehen sie, so ähnlich geht es einem auch, wenn man sich diese Folge von Baywatch Berlin anhört. Das sinnlose Geschwätz von Lundt, Schmitt und Klaas pfeift einem durch die Gehörgänge, der Muff von seltsamen Ansichten zieht einem ins Gehirn und die Berührung mit befremdlichen Themen lässt sich nicht vermeiden. An Nachtruhe ist nicht zu denken, wenn Lundt von seiner Arbeit in einem Betrüger-Call Center erzählt, wenn Schmitt die Frage aufwirft, wie viel Blatt Klopapier nicht peinlich sind und Klaas mit dem „Leben von der eigenen Substanz“ eine Überlebenspraktik skizziert, die selbst Xavier Naidoo als komplett undenkbar bezeichnen würde. Ja, jetzt liegen Sie da und bereuen, dass sie zu dieser Wanderung in die Gedankengebirge von Baywatch Berlin angetreten sie, aber ach, es ist ja längst zu spät. Mit starrem Blick und verkrampften Fäusten liegen Sie da und hören Theorien über „Kacke machen“ und „Bauchifauchi“. Sie ertragen die neue Servicerubrik, den großen Hobbycheck, mit stoischer Ruhe und beten zum Herrn, dass er diese Erfahrung namens Baywatch Berlin, endlich, endlich enden lässt. Doch regelmäßige Hörer*innen wissen längst Bescheid: Schwarz ist die Podcastnacht und der Morgen nicht in Sicht. Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte: https://linktr.ee/BaywatchBerlin Du möchtest Werbung in diesem Podcast schalten? Dann erfahre hier mehr über die Werbemöglichkeiten bei Seven.One Audio: https://www.seven.one/portfolio/sevenone-audio

Frecuencia Paranormal
Aterradoras manifestaciones en un Call center de la Ciudad de México

Frecuencia Paranormal

Play Episode Listen Later Feb 23, 2026 10:15


Esta es la escalofriante experiencia de Sergio Molina, quien se desempeña como velador o guardia de seguridad. Él relata que ha tenido muchas experiencias paranormales al vigilar distintos lugares por las noches, pero en esta ocasión comparte una de las más escalofriantes que ha tenido. Se trata de una serie de experiencias vividas en un reconocido Call Center, ubicado en la calle Lisboa, a unas cuantas calles del Monumento a La Revolución, en la Ciudad de México.Tanto Sergio como sus compañeros, refieren que se trata de un lugar plagado de entidades de otro plano y un sitio en el que ocurren muchos fenómenos paranormales, y en esta ocasión, no solo nos comparte su testimonio, si no que también presenta una evidencia en vídeo.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Historias de Terror de Veladores o Guardias Nocturnos: Fantasmas en un Call Center de la Ciudad de México | Historias de Terror realesFrecuencia Paranormal - FP | Podcast de Terror► Lugar de los hechos : Ciudad de México, México► Fecha : No especificada► Experiencia de Sergio Molina [Velador o Guardia Nocturno]▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Te invitamos a seguirnos en todas nuestras redes sociales. Publicamos más contenido aterrador por allá:► YouTube: https://www.youtube.com/FrecuenciaParanormal► Facebook: https://www.youtube.com/FrecuenciaParanormal► TikTok: https://www.tiktok.com/@frecuencia__paranormal► Instagram : https://www.instagram.com/frecuencia.paranormal► Twitter : https://x.com/FrecParanormal▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬¿Tienes un relato que te gustaría compartir en esta Frecuencia?Envíalo a: frecuencia.paranormal.oficial@gmail.como a nuestro WhatsApp: (+52) 3313328094► Contacto para Prensa / Negocios (Únicamente):contacto.frecuenciaparanormal@gmail.com Hosted on Acast. See acast.com/privacy for more information.

Frecuencia Paranormal
Aterradoras manifestaciones en un Call center de la Ciudad de México

Frecuencia Paranormal

Play Episode Listen Later Feb 23, 2026 10:15


Esta es la escalofriante experiencia de Sergio Molina, quien se desempeña como velador o guardia de seguridad. Él relata que ha tenido muchas experiencias paranormales al vigilar distintos lugares por las noches, pero en esta ocasión comparte una de las más escalofriantes que ha tenido. Se trata de una serie de experiencias vividas en un reconocido Call Center, ubicado en la calle Lisboa, a unas cuantas calles del Monumento a La Revolución, en la Ciudad de México.Tanto Sergio como sus compañeros, refieren que se trata de un lugar plagado de entidades de otro plano y un sitio en el que ocurren muchos fenómenos paranormales, y en esta ocasión, no solo nos comparte su testimonio, si no que también presenta una evidencia en vídeo.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Historias de Terror de Veladores o Guardias Nocturnos: Fantasmas en un Call Center de la Ciudad de México | Historias de Terror realesFrecuencia Paranormal - FP | Podcast de Terror► Lugar de los hechos : Ciudad de México, México► Fecha : No especificada► Experiencia de Sergio Molina [Velador o Guardia Nocturno]▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Te invitamos a seguirnos en todas nuestras redes sociales. Publicamos más contenido aterrador por allá:► YouTube: https://www.youtube.com/FrecuenciaParanormal► Facebook: https://www.youtube.com/FrecuenciaParanormal► TikTok: https://www.tiktok.com/@frecuencia__paranormal► Instagram : https://www.instagram.com/frecuencia.paranormal► Twitter : https://x.com/FrecParanormal▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬¿Tienes un relato que te gustaría compartir en esta Frecuencia?Envíalo a: frecuencia.paranormal.oficial@gmail.como a nuestro WhatsApp: (+52) 3313328094► Contacto para Prensa / Negocios (Únicamente):contacto.frecuenciaparanormal@gmail.com Hosted on Acast. See acast.com/privacy for more information.

Over A Glass Or Two
Bakit nag-aaway ang magkakapatid sa mana?

Over A Glass Or Two

Play Episode Listen Later Feb 21, 2026 60:03


Episode 398 - S17 E4: Filipino Identity Abroad: Family Land Wars, AI Virtual Assistants & More!

CinemaCafe
ศูนย์ต่อต้านการฉ้อโกงออนไลน์ เตือนภัยระวังแก๊ง Call Center พบหญิงวัย 31-40 ปี ตกเป็นเหยื่ออันดับ 1 มู

CinemaCafe

Play Episode Listen Later Feb 19, 2026 2:44


16.00 ศูนย์ต่อต้านการฉ้อโกงออนไลน์ เตือนภัยระวังแก๊ง Call Center พบหญิงวัย 31-40 ปี ตกเป็นเหยื่ออันดับ 1 มูลค่าความเสียหายพุ่งสูง

Clube dos 52
Momentos de Glória. Pinto Luz passou de ministro a call center?

Clube dos 52

Play Episode Listen Later Feb 13, 2026 6:08


O ministro Miguel Pinto Luz anda para a frente e para trás, mas os problemas perseguem-no, mas nada tema há sempre tempinho para dar o ar da sua graça aos orgãos de comunicação social.See omnystudio.com/listener for privacy information.

Off Market Operator
Why Real Estate Marketing Fails When You Expect Results in 30 Days

Off Market Operator

Play Episode Listen Later Feb 9, 2026 25:05


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:Most real estate investors don't lose because they can't find deals — they lose because they stop marketing too early.In this episode, we talk about why real estate marketing rarely pays off in the first 30 days, how deals actually develop over time, and why consistent marketing behaves more like a long-term asset than a short-term expense. If you want steadier deal flow, better follow-up results, and a strategy that survives slow markets, this conversation will reset how you think about marketing.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

One Night Talk 廣東話 | 溫哥華 | 香港人
Ep.910 S1 EP12 - 加拿大Call Center【恐怖職場學】2026年 2月8日(星期日)主持:Gulu + Novelle 嘉賓:Jason

One Night Talk 廣東話 | 溫哥華 | 香港人

Play Episode Listen Later Feb 9, 2026 28:49


S1 EP12 - 加拿大Call Center【恐怖職場學】2026年 2月8日(星期日)主持:Gulu + Novelle 嘉賓:Jason#香港人#加拿大#溫哥華#加拿大香港人#廣東話#廣東話podcast #podcast #恐怖職場學 #workhard #返工 #加拿大華人超市YouTube 溫哥華廣東話Podcast節目 | 逢星期日溫哥華時間晚上7:30pm 加入 ONT 討論台與主持展開激情對話:t.me/onenighttalk604linktr.ee/Onenighttalkwww.threads.net/@onenighttalk604

Awkward Watersport Guys Podcast
AI on the Dock: Smarter Marketing & Reservations for Watersports Operators Ft. Evan Tipton and Ivy Duncan - Episode #205

Awkward Watersport Guys Podcast

Play Episode Listen Later Feb 5, 2026 57:00


In this episode, the guys dive into how AI is quickly becoming a practical tool not a scary buzzword for water sports and tour operators looking to grow without burning out. Featuring Evan Tipton and Ivy Duncan from TOMIS and Yonder, the conversation breaks down how AI powered chatbots, voice assistants, and marketing automation can handle everyday customer questions, follow up with leads, and improve bookings while still keeping a human touch where it matters most. The guests share real world examples from operators using AI today, lessons learned from surviving COVID era disruptions, and why staying consistent with marketing especially during uncertain times pays off.[SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.Show Links:Website: https://www.watersportpodcast.comFacebook Page: https://www.facebook.com/awgpodcastFacebook Group: https://www.facebook.com/groups/1155418904790489Instagram: https://www.instagram.com/awg_podcast/

History Nerds United
Con Men, Call Centers, and Rogue Doctors with Elizabeth Chamblee Burch

History Nerds United

Play Episode Listen Later Feb 3, 2026 35:05


Send us a textLet's object! Elizabeth Chamblee Burch joins me to talk The Pain Brokers: How Con Men, Call Centers, and Rogue Doctors Fuel America's Lawsuit Factory.Buy The Pain BrokersCheck out Elizabeth's websiteSupport the show

One Night Talk 廣東話 | 溫哥華 | 香港人
Ep.900 S1 EP11 - 加拿大Call Center【恐怖職場學】2025年 12月28日(星期日)主持:Gulu + Novelle 嘉賓:Jason

One Night Talk 廣東話 | 溫哥華 | 香港人

Play Episode Listen Later Feb 2, 2026 31:19


S1 EP11 - 加拿大Call Center【恐怖職場學】2025年 12月28日(星期日)主持:Gulu + Novelle 嘉賓:Jason#香港人#加拿大#溫哥華#加拿大香港人#廣東話#廣東話podcast #podcast #恐怖職場學 #workhard #返工 #加拿大華人超市YouTube 溫哥華廣東話Podcast節目 | 逢星期日溫哥華時間晚上7:30pm 加入 ONT 討論台與主持展開激情對話:t.me/onenighttalk604linktr.ee/Onenighttalkwww.threads.net/@onenighttalk604

Grow A Small Business Podcast
Success in Business by Working Smarter, Not Harder with Sam Carpenter (Centratel) — How Systems Thinking Built a $7M Call Center, 25–30% Profit Margins, Total Freedom, and the "Work the System" philosophy. (Episode 762 - Sam Carpenter)

Grow A Small Business Podcast

Play Episode Listen Later Feb 1, 2026 69:18


In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Sam Carpenter, founder and CEO of Centratel, shares how he built a $7M emergency call center business by focusing on systems instead of hustle. Sam opens up about working 80–100 hour weeks, hitting burnout, and the mindset shift that changed everything. He explains his "Work the System" philosophy and how documenting processes created freedom, profit, and scale. The conversation dives into pricing courage, delegation, and building a business that runs without you. A powerful lesson on achieving real success in business through clarity, structure, and smart leadership. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sam Carpenter, the hardest thing in growing a small business is enduring the long hours and mental pressure while trying to balance relationships and personal life. Early on, business consumes your mind 24/7, which can strain health, family, and focus. He explains that most owners feel overwhelmed because they see the business as chaos instead of separate systems. The real challenge is learning to step back, stop reacting emotionally, and work on the business mechanically. Once you shift that mindset, growth becomes manageable and sustainable. What's your favorite business book that has helped you the most? Sam Carpenter's favorite business book — the one he says helped him the most — is "The E-Myth Revisited" by Michael E. Gerber. He often credits it with shifting his mindset from working in the business to working on the business by building systems. It deeply influenced his "Work the System" philosophy and helped him see how to structure processes so the business can run without burning out the founder. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? According to Sam Carpenter, he doesn't really rely on podcasts or fancy online learning platforms for growing a small business; instead, he believes the most powerful resource is reading books deeply and consistently. He prefers learning through focused reading and real-world application rather than consuming endless content. Sam emphasizes using simple, reliable tools like email and basic software, avoiding distractions, and developing long attention spans through reading, clear thinking, and systems-based learning rather than chasing trends or tools. What tool or resource would you recommend to grow a small business? One tool Sam Carpenter would recommend for growing a small business is a process documentation system — it doesn't have to be fancy, just something that gets you thinking in systems rather than chaos. Many business owners use tools like Notion, Evernote, or Google Docs to write down and organize standard operating procedures, workflows, and checklists. Sam's whole philosophy is about capturing how your business actually works so you can improve it, delegate it, and scale it. The power isn't in the software itself — it's in consistently writing, refining, and using your documented processes to free up time and create predictable results. What advice would you give yourself on day one of starting out in business? Sam Carpenter says that if he could advise himself on day one, he'd say: stop running the business emotionally and start running it mechanically. Instead of seeing the business as chaos, he'd focus on breaking it into separate systems, fixing the biggest problem first, and documenting everything early. He believes years of stress could have been avoided by working on the business instead of being trapped in it. The core lesson: face reality, build systems, and don't try to be the hero. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.   Quotable quotes from our special Grow A Small Business podcast guest: A business isn't chaos — it's a collection of systems, and the moment you see that, everything changes — Sam Carpenter Freedom in business comes from documentation, delegation, and discipline — Sam Carpenter Stop trying to be the hero and start building a machine that works — Sam Carpenter    

Deutschrap Plus - Der Podcast rund um Rap & Releases
Franzaforta - Celo & Abdi | 15 Jahre MWT: So ist das Mietwagentape entstanden | Hätten sich Celo & Abdi trennen müssen?

Deutschrap Plus - Der Podcast rund um Rap & Releases

Play Episode Listen Later Jan 31, 2026 22:43


Franzaforta - Celo & Abdi | 15 Jahre Mietwagentape: Hätten sie Solo gehen müssen? | Call-Center Storys Vom Call-Center zum „Mietwagentape“: Wir feiern 15 Jahre MWT und sprechen über das erste große Celo & Abdi Release – damals noch via Bluetooth auf eure Handys, gibt euch bös! In dieser Podcast-Folge von Deutschrap Plus gehen wir zurück ins Abschlussquartal 2010. Wir blicken zurück auf den Release von „Franzaforta“ und das legendäre erste Mixtape, das damals kostenlos via Download zur Verfügung gestellt wurde. Wir klären die verrückte Kennenlerngeschichte der beiden im Call-Center, ihren ersten Kontakt zu Haftbefehl und wie sie es geschafft haben, den Sprachgebrauch der Jugend bis heute zu prägen. Wusstet ihr eigentlich, dass der legendäre Franzaforta-Beat ursprünglich von The Game war? Zum Abschluss diskutieren wir: Was wäre passiert, wenn Celo & Abdi für ihre Karrieren Solo-Pfade eingeschlagen hätten, oder ist genau diese unzertrennliche Chemie ihr wahres Erfolgsgeheimnis? All das erfahrt ihr in der neuen Folge des Deutschrap Plus Podcasts – jetzt direkt reinhören und abonnieren!

Awkward Watersport Guys Podcast
Stop Playing Small Ball: Mindset Shifts for Scaling Watersport Operations - Episode #204

Awkward Watersport Guys Podcast

Play Episode Listen Later Jan 28, 2026 42:03


In this episode, the guys get candid about the real growth ceilings facing watersport operators, focusing on the often overlooked “keyman constraint” and the people problems that keep businesses stuck. From personal stories that set the tone to a deep dive on leadership, hiring loyal and coachable team members, and cross training staff, the conversation delivers practical insight for owners trying to scale without burning out. The episode also introduces peer coaching groups designed specifically for watersport businesses, highlighting how shared accountability and mindset shifts can unlock better decision making and execution. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.Show Links:Website: https://www.watersportpodcast.comFacebook Page: https://www.facebook.com/awgpodcastFacebook Group: https://www.facebook.com/groups/1155418904790489Instagram: https://www.instagram.com/awg_podcast/

Awkward Watersport Guys Podcast
Why Charter Fishing Isn't Just About Fish Anymore Ft. Kyle Lowe & Cliff Atwell - Episode #203

Awkward Watersport Guys Podcast

Play Episode Listen Later Jan 22, 2026 62:24


In this episode, the guys dive deep into the modern charter fishing business through candid conversations with Destin, Florida captains Kyle Lowe and Cliff Atwell, revealing how the industry has shifted from fish first trips to experience driven, family friendly entertainment. They will talk about real world insights on rising operational costs, market oversaturation, regulatory pressure, and the double edged sword of online booking platforms and social media marketing. Then the discussion unpacks the realities of razor thin margins, owner operator burnout, and why repeat customers and referrals remain the backbone of sustainable operations.[SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.Show Links:Website: https://www.watersportpodcast.comFacebook Page: https://www.facebook.com/awgpodcastFacebook Group: https://www.facebook.com/groups/1155418904790489Instagram: https://www.instagram.com/awg_podcast/

Rich Valdés America At Night
Politics, Power, and Profits: Robert Draper, Eli Lake, and Elizabeth Burch explain

Rich Valdés America At Night

Play Episode Listen Later Jan 21, 2026 119:36


On this episode of America at Night, McGraw is joined by Robert Draper, who weighs in on his New York Times article involving Rep. Marjorie Taylor Greene and the broader media narrative shaping today's political discourse. Next, Eli Lake, writer for The Free Press, breaks down escalating tensions involving Greenland and Iran, explaining why both regions matter to U.S. national security and how global power dynamics are shifting. Later in the show, Elizabeth Burch, author of “The Pain Brokers: How Con Men, Call Centers, and Rogue Doctors Fuel America's Lawsuit Factory,” exposes the shadowy world behind mass litigation, detailing how abuse of the legal system is driving costs, distorting justice, and profiting off everyday Americans. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Arroe Collins Like It's Live
Con Men, Call Centers And Rogue Doctors Elizabeth Chamblee Burch's The Pain Brokers

Arroe Collins Like It's Live

Play Episode Listen Later Jan 21, 2026 20:36 Transcription Available


Legal scholar Elizabeth Chamblee Burch focuses on three women with mesh implants who were targeted, manipulated, and violated—at their own expense. Through the searing stories of Sharon Gore, Barbara Shepard, and Jerri Plummer—middle-aged women separated by geography, education, and socioeconomic factors—Burch sheds light on not only the injustices of mass torts, which she describes as “personal-injury litigation on steroids,” but also the indignities endemic in women's healthcare.  Drawing on more than 150 interviews conducted over two years, backed by 209,000 pages of documentation, THE PAIN BROKERS is at once a critical work of public service journalism and a real-life thriller. As Burch unfolds each level of the scheme, readers meet: Vincent Chhabra, a Versace-clad entrepreneur and architect of Alpha Law, LLC—which, despite its name and partnerships with some actual lawyers, was a call center. Headquartered at 1000 Corporate Drive in south Florida, Alpha Law employed nearly two hundred operators in headsets who capitalized on patients' private medical records, obtained through a data breach in India, to make unsolicited calls to vulnerable women with mesh implants, including Sharon, Barbara, and Jerri.      Blake Barber, a hulking ex-paralegal with a flamingo pink goatee who turned women's medical fears into cash for third-party funders by orchestrating a ruthless “concierge service” that flew terrified patients to Florida chop shops to have their mesh removed. Dr. Christopher Walker, a Jamaican-born urogynecologist known by his Instagram handle @Dr.Downtown who, after losing his savings in a Ponzi scheme, went from inserting mesh to extracting it at breakneck speed for seven times his normal fee—a feat made possible by refusing to accept women's insurance and forcing them to sign liens against their future settlement proceeds.  J.R. Baxter, a newly minted small-town Arkansas lawyer and passionate crusader for justice who, against daunting odds, represented Sharon, Barbara, and Jerri, as well as 180 other women.And finally, J.R. 's unlikely ally, Barbara Binis, a seasoned Philadelphia defense attorney hired to do financial damage control for a mesh manufacturer who devoted nearly four years to uncovering the mass-tort scheme.           Centered on three women who went through the mesh mill, THE PAIN BROKERS exposes the profit-hungry scammers and unscrupulous doctors whom they trusted.           Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-like-it-s-live--4113802/support.

The Manila Times Podcasts
DEAR PAO: A call center operations manager who wants overtime pay | Jan. 20, 2026

The Manila Times Podcasts

Play Episode Listen Later Jan 20, 2026 2:53


DEAR PAO: A call center operations manager who wants overtime pay | Jan. 20, 2026Subscribe to The Manila Times Channel - https://tmt.ph/YTSubscribeVisit our website at https://www.manilatimes.net Follow us: Facebook - https://tmt.ph/facebook Instagram - https://tmt.ph/instagram Twitter - https://tmt.ph/twitter DailyMotion - https://tmt.ph/dailymotion Subscribe to our Digital Edition - https://tmt.ph/digital Check out our Podcasts: Spotify - https://tmt.ph/spotify Apple Podcasts - https://tmt.ph/applepodcasts Amazon Music - https://tmt.ph/amazonmusic Deezer: https://tmt.ph/deezer Stitcher: https://tmt.ph/stitcherTune In: https://tmt.ph/tunein#TheManilaTimes#KeepUpWithTheTimes Hosted on Acast. See acast.com/privacy for more information.

SparX by Mukesh Bansal
AI Threatens Jobs in 2026: Programmers, Call Centers, and Beyond ft. Emad Mostaque | SparX

SparX by Mukesh Bansal

Play Episode Listen Later Jan 17, 2026 61:11


In this episode of SparX, Mukesh Bansal speaks with Emad Mostaque about the rapid acceleration of artificial intelligence and how it could fundamentally reshape work, daily life, and global power over the next decade.Emad breaks down why AI is advancing faster than any previous technology, the role of data, scale, and open-source systems in driving this shift, and what it means for jobs, companies, and countries racing to stay relevant. From the rise of AI-first organizations to how life may look by 2030, this conversation offers a clear, unsentimental view of the future that's already unfolding.0:00 – 2:31 Introduction2:32 – 7:34 Rapid Growth of AI7:35 – 13:38 China's Rise as an AI leader 13:39 – 19:47 Scaling AI Models Using Meta Verifiers 19:48 – 30:42 Future of AI in Everyday Life and Jobs30:43 – 39:39 How Companies Should Approach AI and Technology Shifts39:40 – 46:12 What Emad's New Company Is Trying to Build46:13 – 53:54 Who Is Driving the Future of AI53:55 – 59:49 What India Needs to Get Right in AI field59:50 – 01:01:07 Outro

Off Market Operator
The Real Estate Market isn't Broken — it's just January

Off Market Operator

Play Episode Listen Later Jan 16, 2026 25:33


Join us for 3 days of high-level networking, deal-making strategies, and unforgettable experiences on the slopes: https://easybuttonrealestate.com/wintersummit (Use promotion code: WNTR1000 to get $1,000 off)Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:January always feels strange in real estate — and this year is no different.In this episode, we break down why the phones go quiet early in the year, how slow markets actually behave, and why panic is usually the wrong move. We talk interest rates, buyer sentiment, lean business models, and what experienced investors do to stay profitable while everyone else overthinks the slowdown.If you're feeling stuck or second-guessing the market, this episode is your reminder: nothing's broken — it's just January.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Awkward Watersport Guys Podcast
Experiment, Adapt, Repeat: Turning Watersports into an Experience Brand Ft. Michael & Taylor Withrow - Episode #202

Awkward Watersport Guys Podcast

Play Episode Listen Later Jan 14, 2026 43:36


This episode, they guys sit down with Michael and Taylor Withrow, owners of Island Head in Hilton Head, South Carolina. They unpack what it really takes to build and sustain a diversified, multi location watersports and experience business. From early legal challenges that forced a rebrand, to expanding beyond parasailing into ferries, charters, and unexpected wins like a Hibachi cruise, the conversation is packed with real world operator lessons. Both guests share honest insights on failed ventures, experimentation, and resilience in a seasonal market. This episode offers practical takeaways on diversification, risk management, innovation, and how to think long term when running complex on water operations. [SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.Show Links:Website: https://www.watersportpodcast.comFacebook Page: https://www.facebook.com/awgpodcastFacebook Group: https://www.facebook.com/groups/1155418904790489Instagram: https://www.instagram.com/awg_podcast/

Off Market Operator
High Profit, Low Brain Damage: The Real Estate Strategy for 2026

Off Market Operator

Play Episode Listen Later Jan 9, 2026 14:55


Join us for 3 days of high-level networking, deal-making strategies, and unforgettable experiences on the slopes: https://easybuttonrealestate.com/wintersummit (Use promotion code: WNTR1000 to get $1,000 off)Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:In this episode, I break down how to make more money in real estate in 2026 without increasing chaos.We cover how to think in terms of return on brain damage, why chasing volume and vanity metrics kills profit, and how to structure a simple, focused operation that pays you more with fewer deals. I walk through what to focus on right now: singular focus, treating real estate like a sales and marketing business, using real data to make bets, and scaling profit—not headaches.If you want higher take-home income with less stress, this episode is your playbook for 2026.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Focus economia
Meccanica, tessile, e call center: oltre70 i tavoli di crisi

Focus economia

Play Episode Listen Later Jan 7, 2026


Dalla meccanica al tessile e ai call center: oltre 70 i tavoli di crisi in Italia. Queste le vertenze aperte o in monitoraggio, seguite dal Governo, con quasi 60mila lavoratori coinvolti. Il 50% cento delle aziende in difficoltà sono metalmeccaniche, il 35% appartengono al settore chimico-tessile e il 10% riguardano i call center. Tra le imprese in crisi nomi famosi come Natuzzi, Yoox, Peg Perego e Conbipel. Ma le questioni spinose per il governo non finiscono qui. Preoccupano e non poco, la situazione di Ilva e quella di Stellantis. Ne parliamo con Paolo Bricco, Il Sole 24 Ore.Pirelli: tratta con sinochem per ridurre quota cinesi al 10% Pirelli sarebbe in trattative con Sinochem per ridurre la partecipazione del gruppo cinese dall'attuale 34% al 10% circa. E' quanto riporta Bloomberg, spiegando che - secondo alcune fonti - ci sarebbero diverse opzioni sul tavolo, volte ad attenuare le preoccupazioni legate all'accesso al mercato statunitense. In questo modo, Sinochem - attualmente principale azionista della Bicocca - diventerebbe «un investitore passivo», limitando «in modo significativo la sua influenza», scrive Bloomberg. Il governo italiano, che considera Pirelli un asset strategico, «accoglierebbe con favore un simile esito», hanno aggiunto le fonti, riferendo che un'altra opzione per Sinochem è la vendita dell'intera partecipazione. Palazzo Chigi è al lavoro per facilitare i colloqui tra gli azionisti e sta cercando una soluzione allo stallo prolungato tra Pirelli e Sinochem. Le due società non hanno commentato le indiscrezioni. Approfondiamo il tema con Eleonora Micheli di Radiocor.A dicembre l inflazione in Italia torna a correre: +1,2% su base annua. E intanto il risparmio è ai massimi dal 2009A dicembre, secondo le stime preliminari dell Istat, l inflazione sale a +1,2% su base annua (aumento dello 0,2% su base mensile), tornando al livello di ottobre. Nella media 2025, i prezzi al consumo risultano cresciuti dell 1,5% rispetto all anno precedente, in accelerazione in confronto al dato registrato nel 2024 (+1,0%). Sull andamento dell inflazione in media annua pesa la dinamica dei prezzi dei Beni energetici regolamentati (+16,2% da -0,2% del 2024) e quella dei Beni alimentari non lavorati (+3,4% da +2,3%). Nel 2025 l inflazione di fondo si ferma a +1,9% (da +2,0% del 2024). Sempre oggi l'Istat fa sapere che aumentano nel terzo trimestre del 2025 il potere d'acquisto e la propensione al risparmio delle famiglie che, escludendo il periodo Covid, raggiunge livelli massimi dal terzo trimestre del 2009. Ne parliamo con Albino Russo, direttore ufficio studi Coop e dg Ancc-Coop (Associazione nazionale Cooperative Consumatori).

Critically Speaking
Elizabeth Burch: Pain Brokers: Exploiting Women by Mass Torts

Critically Speaking

Play Episode Listen Later Jan 6, 2026 32:08


In this episode, Therese Markow and Elizabeth Burch discuss Elizabeth's new book, "The Pain Brokers: How Con Men, Call Centers, and Rogue Doctors Fuel America's Lawsuit Factory," which exposes a scheme where con artists, attorneys, and rogue doctors exploited women through mass torts involving pelvic mesh implants. Elizabeth explains how mass torts differ from class actions and explains how attorneys earn contingency fees. Throughout the episode, they discuss the ways in which the scheme was perpetuated and how vulnerable women were exploited by a data breach in India.     Key Takeaways: A tort is a harm, such as a punch or a car accident. A mass tort is when those harms happen on a large scale.  Mass torts can be a goldmine for lawyers (and there is a convention held twice a year regarding mass torts in Las Vegas). This can be concerning as more states are allowing law firms to be owned, even partially, by non-lawyers.  Many of the women involved with this mass tort were conned by people who had their specific information, including birth dates, surgery dates, and other medical information. It created a lot of confusion for many.    "You can imagine that your scam detector would probably go off if someone called you and asked you for that information. But if someone calls you and they already know your birth date and the name of your implanting doctor and the type of mesh that you have and exactly when you had the surgery and where you had the surgery, then all of a sudden it feels a lot more legitimate." —  Elizabeth Burch   Connect with Elizabeth Burch: Professional Bio: https://www.elizabethchambleeburch.com/about  Website: https://www.elizabethchambleeburch.com/  Bluesky: https://bsky.app/profile/eburch.bsky.social    LinkedIn: https://www.linkedin.com/in/elizabethcburch/  Instagram: https://www.instagram.com/elizabethcburch/  X: https://x.com/elizabethcburch  Facebook: https://www.facebook.com/ECBurch/   Pre-Order The Pain Brokers: How Con Men, Call Centers, and Rogue Doctors Fuel America's Lawsuit Factory here: https://www.simonandschuster.com/books/The-Pain-Brokers/Elizabeth-Chamblee-Burch/9781668068861    Connect with Therese: Website:  www.criticallyspeaking.net Bluesky: @CriticallySpeaking.bsky.social Instagram: @criticallyspeakingpodcast Email: theresemarkow@criticallyspeaking.net   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.  

Awkward Watersport Guys Podcast
Scaling Smarter, Not Bigger: Hidden Profits Inside Your Existing Operation Ft. Zeb Smith - Episode #201

Awkward Watersport Guys Podcast

Play Episode Listen Later Jan 1, 2026 58:35


In this episode, the guys dive deep into what it really takes to transform a watersport business from “getting by” to intentionally profitable. Kevin and Greg sit down with Zeb Smith from Zebulon LLC to unpack the powerful results of disciplined spend management, strategic pricing, and participation in peer groups like the Eddie. They share real numbers, lessons they learned through their careers, and the mindset shifts required to stop guessing and start leading with data. From uncovering six figures in unnecessary expenses to building smarter pricing models based on demand, this conversation shows operators how to create profit without adding more boats, staff, or stress while reigniting passion for the business along the way.[SPONSORS] - This show is sponsored by Take My Boat Test and WaveRez.Show Links:Website: https://www.watersportpodcast.comFacebook Page: https://www.facebook.com/awgpodcastFacebook Group: https://www.facebook.com/groups/1155418904790489Instagram: https://www.instagram.com/awg_podcast/

a16z
Big Ideas 2026: Voice Agents and High-Stakes Trust

a16z

Play Episode Listen Later Dec 24, 2025 17:44


Voice is becoming one of the fastest paths for AI to do real work, especially in regulated environments where accuracy and compliance matter. In this episode, we look at voice agents replacing and augmenting phone-based workflows, what trust and measurement look like when AI runs sensitive interactions, and how healthcare and consumer products shift toward continuous monitoring and deeper connection. The throughline is simple: as AI enters higher-stakes moments, the winners will be the systems people can trust and actually rely on. Resources:Follow Olivia Moore on X: https://x.com/omooretweetsFollow Bryan Kim on X: https://x.com/kirbyman01Follow Julie Yoo on X: https://x.com/julesyooRead more all of our 2026 Big IdeasPart 1: https://a16z.com/newsletter/big-ideas-2026-part-1Part 2: https://a16z.com/newsletter/big-ideas-2026-part-2/Part 3: https://a16z.com/newsletter/big-ideas-2026-part-3/ Stay Updated:If you enjoyed this episode, be sure to like, subscribe, and share with your friends!Find a16z on X: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zListen to the a16z Podcast on Spotify: https://open.spotify.com/show/5bC65RDvs3oxnLyqqvkUYXListen to the a16z Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/a16z-podcast/id842818711Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Stay Updated:Find a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Off Market Operator
2026 Real Estate Outlook: What to Do Now to Win Later

Off Market Operator

Play Episode Listen Later Dec 23, 2025 25:35


Join us for 3 days of high-level networking, deal-making strategies, and unforgettable experiences on the slopes: https://easybuttonrealestate.com/wintersummitJoin the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:In this episode, we break down how we're actually preparing for 2026, not just predicting what the market might do.We talk through what we're seeing on the ground—from interest rates and buyer behavior to development headaches, permits, and why this market is testing operators more than ever. We share why we don't believe 2026 looks anything like 2008, what signals we're watching, and where we think opportunity will open up for people who stay disciplined.Most importantly, we focus on the things you can control heading into the next year: your lead flow, sales process, team, pricing, and mindset. The market may stay flat or choppy, but we explain why prepared investors and operators are still getting deals done—and how you can position yourself to do the same.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Auditory Anthology
Call Center by Noah Vale

Auditory Anthology

Play Episode Listen Later Dec 18, 2025 13:57


Working his first shift at an abysmal call center for the “Vital-Link Wellness Band,” new hire Elias quickly realizes that the red status light on the wristbands is not a glitch but a death timer, and his scripted, seemingly nonsensical instructions are actually guiding the wearers to their exact, preordained places of demise.If you have a story you'd like to contribute to the series, you can visit https://submissions.soundconceptmedia.com/You can support the show by becoming a paid subscriber on Substack: https://auditoryanthology.substack.comBy becoming a paid subscriber you can listen to every episode completely ad-free!Curator: Keith Conrad linktr.ee/keithrconradNarrator: Darren Marlar https://darrenmarlar.com/Other shows hosted by Darren:Weird Darkness: https://weirddarkness.com/Paranormality Magazine: https://weirddarkness.tiny.us/paranormalitymagMicro Terrors: Scary Stories for Kids: https://weirddarkness.tiny.us/microterrorsRetro Radio – Old Time Radio In The Dark: https://weirddarkness.tiny.us/retroradioChurch of the Undead: https://weirddarkness.tiny.us/churchoftheundead Hosted on Acast. See acast.com/privacy for more information.

Kiwicast - O Podcast da Kiwify
Ele Já Transformou a Fase Final da Vendas em R$ 300 Milhões Recuperados | Varella - Kiwicast #588

Kiwicast - O Podcast da Kiwify

Play Episode Listen Later Dec 17, 2025 61:04


Como Recuperar Vendas no Digital | Kiwicast Quer recuperar vendas perdidas e aumentar seu faturamento? O Leonardo Varella é especialista em recuperação de vendas, CEO da Varella Call Center, e já atuoupor trás de mais de R$ 300 milhões de reais em vendas recuperadas no digital. Neste episódio do Kiwicast, ele conta um pouco da sua história e ensina de forma prática como montar scripts de vendas, equilibrar atendimento humanizado e inteligência artificial e como tornar a jornada de compra mais lucrativa para o negócio. ------------------- O que você vai aprender: -       O que é recuperação de vendas na prática-       Como fazer a abordagem para clientes de recuperação de vendas-       WhatsApp ou Call Center: qual contato funciona mais?-       Como fazer um bom script de vendas-       Saiba como equilibrar humanização e inteligência artificial E muito mais!Aprenda com quem vive o mercado digital na prática.Dá o play e deixe nos comentários qual foi o melhor insight que você tirou do episódio.Nosso Instagram é @Kiwify

Off Market Operator
What It Actually Takes to Build a Business

Off Market Operator

Play Episode Listen Later Dec 16, 2025 15:29


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:Most people think building a business is about ideas, tools, or finding the perfect strategy. It's not.In this episode, I share what I'm actually seeing work right now from running Easy Button, working hands-on with hundreds of operators, and being in the middle of building and scaling a real company myself.If you're thinking about starting a business, already in one, or feeling stuck despite “doing a lot,” this episode will help you reset your expectations and focus on the work that actually creates progress.No hype. No shortcuts. Just the reality of building something that lasts.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Powered by Learning
Smarter Call Center Training: How AI Is Changing the Learning Experience

Powered by Learning

Play Episode Listen Later Dec 5, 2025 29:43 Transcription Available


What happens when classic instructional design models meet cutting-edge AI tools? In this episode of Powered by Learning, Transcarent's Director of Learning and Development Sheldon Thomas talks about applying the ADDIE model to a modern healthcare call center environment, from multi-stage onboarding to AI-enabled simulations. Learn how his team balances speed, personalization, and strong design to deliver training that actually changes performance.  Show Notes:Transcarent's Director of Learning and Development Sheldon Thomas shares how his team uses AI-driven role plays, performance coaching, and thoughtful design to prepare team members for complex member conversations. His key takeaways include:Align L&D to business outcomes. Sheldon shares how Transcarent's learning strategy mirrors the company's mission to improve member health outcomes—using the ADDIE model to connect learner needs, performance metrics, and measurable impact.Design a multi-layered onboarding journey. New Performance Development Coaches move through a blended learning experience that combines instructor-led training, self-paced eLearning, performance development coaches, and a “cocooning” phase with supervisors to build both competence and confidence.Use AI role plays to make practice realistic and scalable. AI-driven simulations on Udemy's platform allow health guides to practice complex conversations, demonstrate empathy, and navigate systems in a realistic, time-bound environment—without pulling live agents off the phones.Balance interactivity with meaningful design. While AI tools in Storyline and Rise accelerate development, Sheldon emphasizes that true design goes beyond uploading content—it's about curating experiences that are both Interactive and genuinely engaging.Look ahead to real-time, personalized performance support. Sheldon envisions AI delivering just-in-time coaching immediately after calls and targeting specific skill gaps, moving beyond one-size-fits-all training to truly personalized learning in the flow of work.Powered by Learning earned Awards of Distinction in the Podcast/Audio and Business Podcast categories from The Communicator Awards and a Gold and Silver Davey Award. The podcast is also named to Feedspot's Top 40 L&D podcasts and Training Industry's Ultimate L&D Podcast Guide. Learn more about d'Vinci at www.dvinci.com. Follow us on LinkedInLike us on Facebook

Off Market Operator
The Man Behind the Wins: How Tyler Eaton Helps Real Estate Investors Succeed

Off Market Operator

Play Episode Listen Later Nov 25, 2025 26:59


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:In this episode, we introduce Tyler Eaton, the man behind countless client wins at Easy Button Real Estate. We dive into Tyler's journey from commercial real estate to becoming the company's Director of Client Coaching, exploring the grit, setbacks, and breakthroughs that shaped his approach. Expect insights on closing off-market deals, serving over selling, and what truly drives success in today's real estate market.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Off Market Operator
The 12-Month Shift: How a Seattle Firefighter Closed 5 Deals While Working Full-Time

Off Market Operator

Play Episode Listen Later Nov 18, 2025 24:22


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:In this episode, Seattle firefighter Kody Henderson shares his transformation from battling fires to building a real estate business from scratch. After spending a full year chasing his first deal, Kody turned that breakthrough into five deals a year, all while keeping his full-time firefighting job.He talks about pushing through rejection, the importance of consistency, and how focusing on relationships over quick profits helped him grow. Listeners will learn how Kody built momentum one call, one connection, and one deal at a time, proving that with persistence, anyone can create their own version of financial freedom.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

The KGEZ Good Morning Show
Flathead Co. 911 Call Center (11-14-25)

The KGEZ Good Morning Show

Play Episode Listen Later Nov 14, 2025 16:08


PIO TANATH BRADLEY, 911 CALL CENTER AUSTIN HICKS TRT: 16:07

Off Market Operator
50 Doors, 1 Obsession: Ethan Welch's Plan for Long-Term Wealth

Off Market Operator

Play Episode Listen Later Nov 11, 2025 19:53


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:Ethan Welch went from a decade-long mortgage career to running 7 active real estate projects and building a portfolio aimed at 50 rental units in 5 years. In this episode, he shares how taking action before he was ready, staying obsessed with growth, and building systems turned his side hustle into a predictable 4-deals-a-month business — and his full-time freedom.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

City Cast Nashville
ICE Call Center Coming to Nashville? Plus, Rapid-Fire Traffic Stops and Food Aid Resources

City Cast Nashville

Play Episode Listen Later Nov 7, 2025 31:00


According to recently analyzed incident reports, no reasons were documented for most of the 600 traffic stops made by the Tennessee Highway Patrol during ICE's six-day sting operation in May. Host Marie Cecile Anderson is joined by Newsletter Editor Margaret Kingsbury and Nashville Banner Editor-in-Chief Steve Cavendish to talk about this story, what we know about the new ICE call center that's reportedly planned for Nashville, and the proposed housing bills that are continuing to make waves. Plus, food aid resources for those impacted by withheld SNAP benefits and how you can help, and the Predators' big moment on SNL. Want to dive deeper into those zoning reform bills? Check out our recent episode with Metro's director of planning and development. And don't miss our article about Nashville's Michelin winners. Get more from City Cast Nashville when you become a City Cast Nashville Neighbor. You'll enjoy perks like ad-free listening, invitations to members only events and more. Join now at membership.citycast.fm/nashville   Want some more City Cast Nashville news? Then make sure to sign up for our Hey Nashville newsletter.  Follow us @citycastnashville You can also text us or leave a voicemail at: 615-200-6392 Interested in advertising with City Cast? Find more info HERE.

Weird AF News
Man shot neighbor because he thought her horse was too fat. Man wearing a Speedo breaks into 911 call center, attacks dispatch.

Weird AF News

Play Episode Listen Later Nov 4, 2025 12:59


Texas man shot his neighbor because he thought her horse was getting too fat. French cyclist fell into a ravine and survived for 3 days on only wine. Man wearing only a Speedo broke into a 911 call center and attacked dispatch. // Weird AF News is the only daily weird news podcast in the world. Weird news 5 days/week and on Friday it's only Floridaman. SUPPORT by joining the Weird AF News Patreon http://patreon.com/weirdafnews - OR buy Jonesy a coffee at http://buymeacoffee.com/funnyjones Buy MERCH: https://weirdafnews.merchmake.com/ - Check out the official website https://WeirdAFnews.com and FOLLOW host Jonesy at http://instagram.com/funnyjones - wants Jonesy to come perform standup comedy in your city? Fill out the form: https://docs.google.com/forms/d/e/1FAIpQLSfvYbm8Wgz3Oc2KSDg0-C6EtSlx369bvi7xdUpx_7UNGA_fIw/viewform

Off Market Operator
How Kevin Clark Landed a $1M+ Deal After Leaving His 9–5

Off Market Operator

Play Episode Listen Later Nov 4, 2025 23:08


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:In this episode, Kevin Clark shares how he walked away from his W-2 sales job to go all-in on real estate and landed a $1M+ deal in Portland soon after. He opens up about the mindset shift from employee to entrepreneur, how he learned to master off-market sales, and the patience it took to turn a single lead into a 7-figure opportunity. If you've ever wondered what it takes to leave stability behind and bet on yourself, Kevin's story shows exactly how it's done.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

99% Invisible
Your Call Is Important to Us

99% Invisible

Play Episode Listen Later Oct 28, 2025 30:03


What if all those dropped calls, endless wait times and dead end hotlines every time you try to reach customer service weren't accidents but part of the plan?San Francisco! Come to a screening of Drop Dead City followed by a conversation with Roman on Monday, Nov 3. Info and tickets. Subscribe to SiriusXM Podcasts+ to listen to new episodes of 99% Invisible ad-free and a whole week early. Start a free trial now on Apple Podcasts or by visiting siriusxm.com/podcastsplus. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The Mens Room Daily Podcast
Call Center David

The Mens Room Daily Podcast

Play Episode Listen Later Oct 28, 2025 10:24


We get into our Mens Room Question: How many jobs have you had, and what was your best/worst job?

Off Market Operator
How Karl Huth Went from Doing It All to Leading 8 Flips at Once

Off Market Operator

Play Episode Listen Later Oct 28, 2025 22:24


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:After a decade in a W2 job, Karl made the leap into full-time real estate when life forced his hand. What started as a few flips turned into eight projects, rental portfolios, and a growing team.In this episode, Karl opens up about his journey from burnout to balance, learning to delegate, hire, and turn chaos into a scalable business. Plus, hear how a tornado that destroyed his property led to a major development opportunity and a whole new chapter in his real estate career.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Off Market Operator
$300K and Counting: How Rowan Built a 6-Figure Business from Cold Calls

Off Market Operator

Play Episode Listen Later Oct 21, 2025 19:38


Join the #1 real estate community for agents and investors: https://www.skool.com/offmarketmethod/about?ref=791b3644f63045c9a6d3d8634e57c1f1Want to SCALE your real estate business to $100k/month? Go here: https://easybuttonrealestate.com/Summary:Rowan shares his transformation from a full-time engineer to a full-time real estate investor building a thriving business with his brother in a competitive Connecticut market. From early house hacks to scaling with cold calls and structured systems, he reveals how mindset shifts, sales skills, and consistent execution turned side hustles into a 6-figure operation — and what it takes to double profits year after year.Connect with Cole Ruud-JohnsonInstagram: https://www.instagram.com/coleruudjohnsonTwitter: https://twitter.com/coleruudjohnsonLinkedIn: https://www.linkedin.com/in/coleruudjohnsonTikTok: https://www.tiktok.com/@coleruudjohnson

Thrivetime Show | Business School without the BS
Window Ninjas | How the Build a Money-Generating Scheduling Center, Sales Team & Call Center + Celebrating 11X Growth of WindowNinjas.com + Learn the Checklists, Scripts, Systems, Processes, Call Recording Tools & More

Thrivetime Show | Business School without the BS

Play Episode Listen Later Oct 13, 2025 66:12


Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Rickey Smiley Morning Show Podcast
RSMS Hour 1 | Government Shutdown Effecting IRS Call Centers

Rickey Smiley Morning Show Podcast

Play Episode Listen Later Oct 10, 2025 16:16 Transcription Available


When nearly half of IRS staff were furloughed due to the government shutdown — effectively rendering its call centers unreachable — hosts warned of long waits and taxpayer frustration. See omnystudio.com/listener for privacy information.

Rickey Smiley Morning Show Podcast
FULL SHOW | Government Shutdown Effecting IRS Call Centers; Stephen A. Smith Calls LeBron James' Hennessy Ad Corny; AG Letitia James Claims Indictment is Revenge from Trump; and MORE

Rickey Smiley Morning Show Podcast

Play Episode Listen Later Oct 10, 2025 68:31 Transcription Available


The Rickey Smiley Morning Show served up a mix of administrative chaos, pop culture debate, relationship wisdom, and power politics in this episode. When nearly half of IRS staff were furloughed due to the government shutdown — effectively rendering its call centers unreachable — hosts warned of long waits and taxpayer frustration. Meanwhile, Stephen A. Smith called out LeBron James’ “Second Decision” Hennessy teaser as “corny,” criticizing the stunt as a tone-deaf marketing move that overshadowed his athletic legacy. The conversation pivoted into advice territory when Sherri Shepherd urged listeners not to date someone based on potential, advocating for relationships rooted in present reality instead of future promises. And closing the show with political drama, NY Attorney General Letitia James rejected her recent federal indictment, calling it baseless retaliation from former President Trump — tying in her storied fight against his business empire and her civil fraud victory that was later partly overturned on appeal. Website: https://www.urban1podcasts.com/rickey-smiley-morning-show See omnystudio.com/listener for privacy information.

Thank God I'm Atheist
Inside the Call Center Cult

Thank God I'm Atheist

Play Episode Listen Later Sep 11, 2025 84:29


This week, Frank and Dan dig into the shocking story of a Florida pastor who ran a $50 million call center cult, complete with forced labor, starvation, and abuse in the name of God. They also cover: Kristi Noem funneling Homeland Security funds to churches, the Taliban refusing to let men rescue women after an earthquake, a chaplain abusing detainees in ICE custody, and a Mormon columnist caught in a predator sting. Listener emails tackle everything from schizophrenia stigma to Dobson's “strong-willed child” legacy. And in the final segment: the Wall Street Journal's profile of ex-Mormon TikTok influencers—and why Utah Senator Mike Lee is losing his mind over it.

Human Events Daily with Jack Posobiec
PRESIDENT TRUMP REPORTEDLY PLANNING TO END INDIAN OUTSOURCING, TARIFF CALL CENTERS

Human Events Daily with Jack Posobiec

Play Episode Listen Later Sep 5, 2025 48:38


Here's your Daily dose of Human Events with @JackPosobiec Go to https://www.protectwithposo.com or call (844) 577-POSO now. You can move part of your 401(K), IRA, or savings into real, physical gold and silver, and you may qualify for up to 5000 Dollars in free silver.Support the show

The A Game Podcast: Real Estate Investing For Entrepreneurs
How To Achieve Your Personal and Financial Goals Later In Life | Damian Tanenbaum

The A Game Podcast: Real Estate Investing For Entrepreneurs

Play Episode Listen Later Aug 18, 2025 70:54 Transcription Available


Join Nick Lamagna on The A Game Podcast with our guest Damian Tenanbaum, am entrepreneur, professional stuntman, actor, producer, real estate investor, owns multiple businesses and is a Brazilian Jiu Jitsu black belt under Carlson Gracie.  He received his black belt at 50 years old when gettin into BJJ to spend more time with his son.  He is fighting out of Kentucky by way or Maryland and Brooklyn and if that wasn't enough he owns Triple Crown Athletic, combining crossfit, striking and grappling.  He is a renaissance man bobbing and weaving through many verticals in life and business from his past life as a teller at Citibank giving him experience with business, people, systems and processes where he picked up the tricks to improve operations and inefficiency to improve bottom lines.  He was ahead of his time learning how to run a business remotely and he went all in and moved to the Philippines starting a call center from scratch which has left him with business experiences and connections across the world!  He helps small to midsize businesses optimize and improve operations and customer service and is now passionate about Neufit, a new hope regeneration, a direct current, pulsating e-stem device he dug into after having his own stem cell treatments.  Fun and informative episode with a very entertaining and successful guest! Topics for this episode include: ✅ What do you need to increase a value of your business.mp4 ✅ Why it's never too late to try new things in life and business ✅ How staying focused led to massive success in business ✅ A way to make new relationships while traveling ✅  A morning routine that helps you to stay active in life and training + more! Check the show notes to connect with all things Damian!   Connect with Damian: Damian Tanenbaum on Facebook Damian Tanenbaum on Instagram Damian Tanenbaum on Threads Damian Tanenbaum on Twitter Damian Tanenbaum on LinkedIn Damian Tanenbaum on TikTok Damian Tanenbaum on Youtube   Connect with Neufit: Neufit on Facebook Neufit on Instagram Neufit on Youtube Neufit on Twitter Neufit on TikTok  Neufit on LinkedIn   Connect with Triple Crown Athletic: www.triplecrownathletic.com Triple Crown Athletic on Facebook Triple Crown Athletic on Instagram Triple Crown Athletic on LinkedIn Triple Crown Athletic on Youtube     --- Connect with Nick Lamagna www.nicknicknick.com Text Nick (516)540-5733 Connect on ALL Social Media and Podcast Platforms Here FREE Checklist on how to bring more value to your buyers