Podcasts about telfer school

Canada is the only G-7 nation without a high speed rail line, but that might be about to change.Our federal government has unveiled plans for an ambitious project, which would link Toronto and Quebec City.But will it happen?Host Kris McCusker speaks to Lavagnon Ika, Professor of Project Management at the Telfer School of Management at the University of Ottawa, about the potential challenges and the likelihood the project gets done. We love feedback at The Big Story, as well as suggestions for future episodes. You can find us:Through email at hello@thebigstorypodcast.ca Or @thebigstoryfpn on Twitter

BC economy, crime, and drug diversion going on in the province GUEST: John Rustad, BC Conservative Leader  Raising awareness of violence against paramedics campaign launches  GUEST: Corey Froese, Provincial Safety Director, Ambulance Paramedics and Emergency Dispatchers Of BC  Canadians looking to "buy Canadian" GUEST: Keri Kettle, Associate Professor of Marketing at Telfer School of Management at the University of Ottawa Learn more about your ad choices. Visit megaphone.fm/adchoices

What's up everyone, today we have the pleasure of sitting down with Simon Heaton, Director of Growth Marketing at Buffer. Summary: Simon helps us explore Buffer's martech journey, highlighting their shift from traditional tools to a product-led approach driven by data and server-side analytics. We unpack their use of Customer.io for automation and hold out testing, Redash for data insights, and their agile sprint model that fosters continuous innovation. Discover how Buffer's small team thrives with efficient, data-driven strategies.About SimonSimon started his career in the agency world at Banfield in Ottawa, CanadaHe later moved over to Shopify where he would spend nearly 7 years, first as a content Marketing Manager and later as the Senior Growth Lead, AcquisitionSimon's also worn a part-time teaching hat for over 5 years, he was an Instructor with Telfer School of Management at UofO as well as a Professor at Algonquin CollegeHe's a startup mentor for founders that are part of the Singapore-based equity fund at AntlerToday Simon is Director of Growth Marketing at Buffer, the world-renowned social media management platformBuffer's Marketing Tech Stack and Why it Doesn't Include a CRMBuffer's marketing strategy is unique. They don't use a traditional CRM like HubSpot or Salesforce. Simon explains that Buffer is a product-led company without a dedicated sales team. This means they don't need typical CRM functionalities like lead routing and scoring. Instead, Buffer relies heavily on data and product analytics to drive their marketing efforts.The core of Buffer's operations is their data warehouse, with Segment acting as their Customer Data Platform (CDP). This setup allows Buffer to integrate various tools and centralize crucial information. Mixpanel, their product analytics tool, is pivotal in this system. It gathers both product usage and marketing data, providing a comprehensive view of user interactions.Simon highlights the importance of server-side tracking and integrating data from diverse sources such as AdWords, Customer.io, and Pendo. This integration helps Buffer understand the user lifecycle and measure the impact of marketing efforts beyond basic website metrics.Tools like Customer.io are also essential for Buffer. It manages most user communications, making it a critical component of their stack. The combination of Mixpanel, Customer.io, and other integrated tools ensures that Buffer can seamlessly track and analyze user behavior.Key takeaway: Not all B2B companies need a CRM or a sales team. A product-led approach, using robust data and product analytics tools, can effectively drive your marketing efforts and provide comprehensive insights into user behavior.The Power of a Visual and Intuitive Automation Flow InterfaceSimon loves working in a smaller team like Buffer, where he can get hands-on with their tools daily. He highlights how Buffer uses Customer.io for their marketing automation, a tool he's familiar with from his previous experience at Shopify. Unlike Shopify, which eventually switched to Salesforce Marketing Cloud for more enterprise-level needs, Buffer continues to thrive with Customer.io.Buffer relies on Customer.io to manage email marketing, push notifications for mobile apps, and various communication programs. Simon appreciates how the tool handles both marketing and transactional communications, offering a unified view of user interactions. This integration ensures consistency in messages, whether they're marketing emails or product notifications.Simon praises Customer.io's user-friendly interface, especially the journey mapping functionality and the WYSIWYG editor, which make it accessible for non-technical team members. Despite its ease of use, the platform also boasts deep technical capabilities, allowing for extensive customization through HTML and API integrations. This flexibility has been crucial for Buffer's needs.The integration with Segment, Buffer's Customer Data Platform (CDP), is particularly valuable. Simon emphasizes that having all data in Segment and seamlessly integrating it with Customer.io enables precise data handling. This setup ensures accurate and timely data flow, essential for personalized and effective marketing automation workflows.Key takeaway: Even as a small team, you can effectively manage complex marketing automation needs by choosing user-friendly tools like Customer.io that offer both simplicity and deep customization. This approach allows your non-technical team members to contribute meaningfully while ensuring your technical needs are met, enhancing overall efficiency and personalization in your communications.Experimentation and Holdout Testing at BufferExperimentation is a cornerstone of Buffer's approach, and Simon is particularly enthusiastic about the capabilities provided by Customer.io. He explains that the platform's holdout testing functionality is essential for validating new programs and comparing campaign performance. Unlike some tools, Customer.io counts a delivery for the holdout group, simplifying the tracking process over time.The integration with Segment and Mixpanel is a game-changer for Buffer. This setup allows them to surface Customer.io data in Mixpanel, creating unique reports and dashboards to support their experiments. Tracking differences in behavior between groups becomes straightforward, thanks to the detailed delivery events logged for both test and holdout groups. This level of detail ensures that Buffer can effectively measure the impact of their campaigns.Simon also highlights the ease of A/B testing within Customer.io. Whether at the message level or within workflows, the platform's randomization logic allows for extensive testing. Buffer can run tests on content, sequencing, and other variables, ensuring they continually optimize their marketing efforts. The ability to branch workflows and test different variants simultaneously is particularly valuable, enabling ongoing experimentation.Key takeaway: Leverage holdout testing and detailed event tracking within your marketing automation tools to gain deeper insights into your campaign effectiveness. This approach allows you to validate new programs, compare performance, and optimize your strategies based on precise, data-driven insights.Testing Journeys and Templating Language with QA Draft ModeSimon praises Customer.io's QA draft mode, a feature he finds invaluable for Buffer's marketing automation. This functionality allows the team to build complex workflows, trigger off specific data points, and test the entire process in a production environment without actually sending emails. It's a unique capability that Simon has not found in other tools, making it a standout feature of Customer.io.Simon highlights how QA draft mode lets them see real users qualifying for different branches of the workflow while emails remain in draft. This means they can verify that users are correctly segmented and the emails look as intended, all without prematurely sending any messages. This testing phase is crucial for catching errors that might not be evident during initial previews.Buffer has used this feature for several initiatives, such as new onboarding iterations and product notifications. Given the high frequency and volume of these emails, ensuring everything works perfectly before going live is essential. Simon appreciates that once the testing phase is complete, it only takes a click to start sending the validated emails to users.This capability saves time and reduces the risk of errors in live campaigns. It allows Buffer to maintain high st...

Do you know how stressed people are at work these days? Studies show a startling fact: nearly 40% of young workers feel they're on the edge because of job stress. It's clear we have a serious issue that's hurting both people's well-being and their job performance. Could our work environments be contributing to the problem? In this episode of the HAPPINESS SQUAD Podcast, Ashish Kothari and Genevieve Bonin explore this critical topic.Genevieve Bonin is the Managing Director and partner at Boston Consulting Group. She is a seasoned leader with over 27 years of experience in the public and private sectors, specializing in solving complex problems and leading transformational change. At BCG, she leads the global public sector practice with a focus on Defence and Security and heads the Canadian Public Sector practice. A recognized thought leader in diversity, equity and inclusion, mental health and well-being, and leadership, she has authored numerous articles and delivered keynotes on these topics.Her military background as a Naval Engineering Officer in the Royal Canadian Navy deeply influences her ongoing commitment to philanthropy, particularly in supporting troops, veterans, and their families. She serves on several boards, including the True Patriot Love Foundation, Invictus Games 2025, and the Royal Ottawa Hospital Institute for Mental Health Research.Genevieve holds professional titles as a Fellow Certified Management Consultant and Professional Engineer and has been honored with the Telfer School of Management Philanthropy Award and the Veterans Affairs Ministerial Medal for her contributions to society. In this conversation, Ashish and Genevieve discuss the importance of ongoing attention to workplace mental health and the need for businesses to prioritize improving their employees' well-being and productivity at work.Things you will learn from this episode:• Combating Workplace Burnout• Research on Mental Health Among Canadian Workers• Determining Workplace Stressors• The Concept of Generative Leadership• Organizational Strategies for Mental HealthResources:• Genevieve Bonin at Boston Consulting Group: https://www.bcg.com/about/people/experts/genevieve-bonin • Genevieve Bonin on Twitter: https://twitter.com/genbonin?lang=en • The Royal Mental Health Center: https://www.theroyal.ca/research/biography/genevieve-bonin • The Next Frontier of Workplace Culture: https://www.bcg.com/publications/2023/workplace-burnout-costing-canadian-companies-billions • Why Canada Needs Generative Leaders: https://www.bcg.com/publications/2022/generative-leadership-aiding-canadas-public-sector Books:Hardwired for Happiness: 9 Proven Practices to Overcome Stress and Live Your Best Life.https://www.amazon.com/Hardwired-Happiness-Proven-Practices-Overcome/dp/1544534655

A reddit group with 80,000 members has called for a national boycott of Loblaw stores in May. For his thoughts, Ontario Today invites Michael Mulvey onto the program. Mulvey is an associate professor of Marketing at the Telfer School of Management at the University of Ottawa. The program also hears from Ottawa's Donovan Burey who compiles the grocery store deals and shares them on Reddit.

Dr. Michael Mulvey, Associate Professor of Marketing at the University of Ottawa in the Telfer School of Management, joins 980 CFPL's Mike Stubbs to talk about the popularity of the Stanley Cup, and why it is the newest water bottle trend.

Ana María Peredo is a Tier 1 Canada Research Chair and Full Professor of Social and Inclusive Entrepreneurship at the Telfer School of Management at the University of Ottawa.  Ana María currently focuses on three inter-connected areas: (1) Alternative Organizations and Solidarity Economies: community-based entrepreneurship, co-operatives, community-based economies/ co-operative economies, common-property social enterprises, social justice, local currencies, small businesses networks; (2) Indigenous Economies and Decolonization: Indigenous Entrepreneurship, Indigenous social Innovation, critical entrepreneurship, impacts of development/business projects, Indigenous movements and ontologies; (3) Alternative Futures: Social movements, De-Growth-Post-Growth Movements. She welcomes opportunities to work with accomplished graduate students who have a specific focus in these areas.  She joined Bill Bartholomew for a discussion ahead of her talk as part of the University of Rhode Island's Honors Colloquium ‘Not Business As Usual: Business for the Common Good' Support the show

On to this week's show! The Ottawa Senators recently dominated the hockey headlines as it's been reported they sold for around $1 billion dollars US.  While Bruce M Firestone is no longer the owner, I'm sure he's proud that what he started has ballooned to a massive success.  Imagine if the Sens had kept future hall of famer, defenceman, Zdeno Chara then the Sens like every NHL team would have a Stanley Cup before the Leafs but I digress. As mentioned before, Bruce has built 1000s of homes, dozens of commercial plazas and office buildings. For fun and to give back, Bruce was an entrepreneur-in-residence at the University of Ottawa's Business School, Telfer School of Management.  Per his wikipedia, Bruce was a university professor as he does have his Masters in Engineering and a Phd in Urban Economics. Bruce now focuses more on coaching real estate investors as he finds the work really rewarding so he's here today to share the journey of his super successful career, how to be a successful leader/CEO, how he overcame much opposition to building an NHL arena on farmland, what his everyday investor coaching clients are doing to create cash flow in their portfolios.   The industrial land, co sharing, garden shed workshop strategy is particularly fascinating.  That's all on one property by the way. Pay particular attention to that part as that same real estate startup is now for sale for a couple million dollars. Please enjoy the show.   To connect with Bruce you can find his information on his website: https://brucemfirestone.com/  

Jesmine Onyeukwu gets an unbelievable 90% of her startup clients to win Canadian government grants, she optimizes team performance, and she nearly doubles Net Promoter Scores for her lucky clients. In this episode of The Remarkable Coach Podcast, Micheal and Jesmine discuss what she learned by failing to win herself a Canadian government grant, what the six components of the Life Harmony Wheel are (and why they matter), and how she masterfully quantifies qualitative data.   About Jesmine: Jesmine Onyeukwu is a Business Consultant and Leadership Coach. She's the Founder, CEO, and Lead Consultant at PeakPerfly. Jesmine had served over 10,000 professionals, entrepreneurs, startup leaders, and business executives across the world. She has been successful in guiding leaders across the world, away from burnout and towards fulfillment. She currently works mostly with startups and has partnered with business schools, innovation hubs, and entrepreneurship development and investment platforms across North America such as Carleton University's Innovation Hub, Invest Ottawa, Telfer School of Business, The Founder's Fund, etc.   Where to find Jesmine: Website: https://www.peakperfly.com LinkedIn: https://www.linkedin.com/in/jesmineonyeukwu   Other Links: A FREE business optimization framework https://www.instagram.com/jesmineonyeukwu  https://www.instagram.com/PeakPerfly  https://www.linkedin.com/company/peakperfly/

Introduction Welcome to Let's Talk Family Enterprise, a podcast that explores the ideas, concepts and models that best serve Family Enterprise Advisors in supporting their clients.   All views, information and opinions expressed during this podcast are solely those of the individuals involved and do not necessarily represent those of Family Enterprise Canada.   Description Host Steve Legler speaks with Professor Peter Jaskiewicz about the book, Enabling Next Generation Legacies: 35 Questions that Next Generation Members in Enterprising Families Ask.   They discuss the fact that the rising generation in many family enterprises gets neglected for too long, even though they are the ones who are the key to sustaining the family's legacy. They also talk about ways that FEAs can use the book when working with family clients to help initiate important family discussions.   Guest bio Peter Jaskiewicz   Professor Peter Jaskiewicz is the University Research Chair in Enduring Entrepreneurship at the Telfer School of Management at the University of Ottawa. He conducts quantitative and qualitative research on entrepreneurship and family business. His current research focuses on antecedents of transgenerational entrepreneurship and corporate reputation in family and founder firms. He is also an Advisory Board member at Venture for Canada.   You can find out more about Peter on the Telfer School of Management at the University of Ottawa website and follow him on Twitter @peterjask.   Key Takeaways [0:26] Steve Legler, your host for this episode, welcomes Peter Jaskiewicz and asks him to share a little bit about how he constructed his latest book.   [4:08] Peter shares what four categories came to the fore when organizing the questions next-generation members had submitted for the book.   [7:30] From 35 questions to more than 35 answers, Peter shares the process of getting academics and Laypeople to participate in the book.   [9:58] Peter explains how this book can best be used by advisors and why it helps to normalize questions.   [16:05] The independent third party is one way of introducing and tackling tough subjects, Peter shares an anonymous example.   [19:44] Peter speaks on what legacy means and how his work touches on the relationships between founders and next generations and the process of rejuvenation.   [23:49] Peter touches on the primary focus of the Family Enterprise Legacy Institute.   [26:00] The feedback for the book is threefold. Peter explains how endorsements drive positive results. He shares what question from the book he found most interesting.   [30:24] Peter shares his book recommendations as well as his one piece of advice from an advisor to other advisors.   [33:30] Steve thanks Peter for coming on the show to share so much of his expertise with the audience.   If you enjoyed today's episode, you can subscribe to Let's Talk Family Enterprise on Spotify, Apple Podcasts, or other podcast app. Please remember to share this episode with family, friends, and colleagues. Share your thoughts with us at fea@familyenterprise.ca.   Mentioned in this episode The Let's Talk Family Enterprise podcast is brought to you by Family Enterprise Canada. Enabling Next Generation Legacies: 35 Questions that Next Generation Members in Enterprising Families Ask, by Peter Jaskiewicz and Sabine Rau Family Enterprise Legacy Institute   Peter's reading recommendations: Hector and the Search for Happiness, by François Lelord   More about Family Enterprise Canada Family Enterprise Canada (FEC) FEC on Facebook FEC on Twitter FEC on LinkedIn

Bilal Omokanye & Jason Powell – The C-Suite (QRT | 2.4) On this special episode of the QUAAF Round Table Podcast, QUAAF Chief of Staff, Chris de Sousa Costa, sits down with current QUAAF CEO, Bilal Omokanye, and current QUAAF CIO, Jason Powell. Bilal works as a Capability Manager for a major Canadian bank and is currently the 2023 cohort class president of the Master of Financial Innovation and Technology program at the Smith School of Business at Queen's University. Bilal joined QUAAF in November of 2021 as an Operations Analyst and quickly ascended to a leadership role as the Chief of Staff for a full management term before taking the CEO role in May 2022. Before the MFIT program, Bilal graduated from the University of Alberta with a B.A. in Economics. Jason Powell is a 2023 candidate in the Full-time MBA program at the Smith School of Business at Queen's University. Before the MBA, Jason completed his Bachelor of Commerce with a concentration in Finance at the Telfer School of Management at the University of Ottawa. Jason has worked as a financial analyst at various Ottawa-based firms before joining Queen's and started his QUAAF journey as an Associate Director within the Investment Team before moving into the Chief Investment Officer role. In this episode, Bilal and Jason talk about their progression in QUAAF from analyst to C-Suite, their biggest achievements and learning opportunities, advice for incoming Smith graduate students interested in applying to QUAAF, and what they hope for the future of the fund.

Michael Mulvey is an assistant professor of marketing at the Telfer School of Management. He joined us to talk about the recent layoffs in Big Tech, and what it means for workers in the tech industry.

What happens when a leader fails to protect their own well-being? On today's episode, Mary Ellen Matsui shares her story of burnout from when she was the CEO at Atma, an accelerator for education nonprofits and social enterprises. She details how, during her decade-long stint there, she experienced chronic burnout, which eventually meant that she was unable to lead her organisation effectively. After much reflection and therapy, she realised that one of the most important skills a social entrepreneur can have is the ability to take care of their own well-being. Mary Ellen Matsui is currently a consultant for Goodwill and sustainable fashion initiatives, based in Ontario, Canada. From 2011–21 she was the CEO at Atma, where she spearheaded the organisation's growth and the creation of the Atma Network, a resource-sharing and collaboration platform. Mary Ellen is a nonprofit management specialist and regularly facilitates workshops for nonprofits on leadership, fundraising, culture, and HR. She is a graduate of the Telfer School of Management and a member of the inaugural Dasra Social Impact Leadership Programme. Mary Ellen is also on the advisory board of several education organisations. Read more: Read Mary Ellen's story on Failure Files. Read more failure stories on Failure Files. Check out some ideas and tools from Fail Forward to help your organisation take risks, learn, adapt, and fail intelligently. Understand why the social sector must recognise and talk about failure. Learn why talking about failure is crucial for growth. Want to share your failure story? Learn more about what we're looking for here, and share your pitch/story on writetous@idronline.org The Failure Files podcast is produced by India Development Review (IDR), an online journal focused on the development sector. IDR publishes cutting-edge ideas, lessons, and insights, written by and for the people working on some of India's toughest problems. To learn more, visit www.idronline.org

On this episode of Defence Deconstructed, David Perry welcomes Marcia Mills,Daniel Ross, and LGen (ret'd) Charles Bouchard to discuss how firms who win and lost bids influence the procurement ecosystem. This episode was made possible thanks to the Department of National Defence's MINDS Program, CGAI's strategic sponsors Lockheed Martin Canada and General Dynamics, BAE Systems, and Saab. Defence Deconstructed is brought to you by Irving Shipbuilding, a strategic partner of the federal government's National Shipbuilding Strategy, providing skilled, well-paying jobs that support Canada's economic recovery. Participant's Bio: Marcia Mills is a Procurement Counsel, Fasken LLP. She has over a decade of public procurement experience with the Federal government. She is uniquely positioned to provide clients with legal and strategic advice throughout the procurement cycle, from Industry engagement, responding to Letters of Interest, Requests for Information and Requests for Proposals, to contract negotiating & execution; as well as advice on government policies and procurement processes. Daniel Ross is currently a part-time Executive in Residence and Visiting Professor at the Telfer School of Management where he teaches Complex Project Leadership. He was Assistant Deputy Minister Materiel from May 2005 to December 2012 with the Department of National Defence. Charles Bouchard joined the Lockheed Martin team in September 2013 following a successful career in the Canadian Armed Forces spanning over 37 years. He retired from the Royal Canadian Air Force at the rank of Lieutenant General. His military career includes many senior leadership roles in Canada, NORAD and NATO, illustrating a strong understanding of national security, international cooperation and stakeholder relations. Host Bio: Dave Perry (host): Senior Analyst and Vice President with the Canadian Global Affairs Institute (www.cgai.ca/david_perry) Recording Date: 7 April 2021 Follow the Canadian Global Affairs Institute on Facebook, Twitter (@CAGlobalAffairs), or on LinkedIn. Head over to our website at www.cgai.ca for more commentary. Produced by Charlotte Duval-Lantoine. Music credits to Drew Phillips

Bruce is pumped to have on Erin Blaskie, his original mentor in the world of tech startups when it comes to early-stage marketing. Erin is an incredibly astute, thoughtful storyteller of a marketer. She's a mother, a scrappy entrepreneur and has incredible stories of how she accidentally started working with some of the world's foremost startups through Ottawa's premier startup orgs: Telfer School of Business, L-SPARK, etc. We talk about the gritty truth of marketing and true product-revenue growth: that new acquisition channels are often overrated and most small companies are better off focusing on the foundations of their growth and marketing. You should be asking yourself: 1. Are your funnels set up properly? 2. Is your marketing website displaying the product correctly? 3. Do you know who you serve? We also talk about what it really means to set EXPECTATIONS when it comes to startup marketing hires for CEOs and CMOs. Follow Erin on everything at: https://www.erinblaskie.com/ LinkedIn: https://ca.linkedin.com/in/erinblaskie Twitter: https://twitter.com/ErinBlaskie Insta: https://www.instagram.com/erinblaskie

➡️ If you liked the show, please subscribe & leave a podcast review on iTunes! https://podcasts.apple.com/us/podcast/success-story/id1484783544 ➡️ For More Episodes Visit: www.podcast.scottdclary.com Erin Blaskie is a fractional CMO and marketing advisor to startups and scaleups. In 2004, she founded one of the first virtual assistance businesses in Canada. Her very first client was a startup in Silicon Valley that she worked with until they were acquired by Ancestry.com for $100M. In 2008, she pivoted the company to a marketing agency and provided services to many of the world’s leading brands, including Disney, Microsoft, Post, Ford, and Alliance Films. As social media rose in popularity, she worked with Hollywood actors, best-selling authors, and professional speakers to craft their personal brands and build communities of raving fans. In 2017, she joined L-SPARK, a B2B SaaS accelerator, where she led their marketing and community-building efforts while also advising and mentoring the startups in the program. In 2020, she then joined Fellow, a B2B SaaS platform for meeting productivity and team management, as their first head of marketing hire. In the media, her work has been featured in Forbes, Entrepreneur, TechCrunch, The Wall Street Journal, The Globe & Mail, and more. She is also the Chair of the Entrepreneurship Program Advisory Committee at Algonquin College, the Ottawa Chapter Co-Lead for the Slack Platform Community, and a digital marketing instructor at the Telfer School of Business. ➡️ Show Links https://twitter.com/ErinBlaskie https://www.erinblaskie.com/ ➡️ Show Sponsor Gusto Promo Details: gusto.com/scott (3 months free payroll / platform services) Gusto's people platform helps businesses like yours onboard, pay, insure, and support your hardworking team. Payroll, benefits, and more. StoryWorth Promo Details: storyworth.com/successstory ($10 dollars off your first StoryWorth order) StoryWorth collects family stories, preserving them in books for generations to come ➡️ Talking Points 00:00 - Erin Blaskie, Fractional CMO 02:38 - Back to the beginning. 08:40 - Lessons learned, escaping the 9-5. 17:16 - Societies definition of success. 20:30 - Mental health and entrepreneurship 24:14 - Is the grass ever greener? 28:16 - The importance of self awareness. 34:43 - Why you need to outsource the operational stuff. 37:25 - The importance of personal brand. 41:32 - Entrepreneurial myths. ➡️ SUCCESS STORY PODCAST Stories worth telling. Welcome to the Success Story Podcast, hosted entrepreneur, intrapreneur, investor, executive, public speaker & podcaster, Scott D. Clary. On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both wins and losses, to learn more about their life, their ideas and insights. He sits down with leaders and mentors and unpacks their story to help pass those lessons onto others through both experiences and tactical strategy for business professionals, entrepreneurs and everyone in between. Website: https://www.scottdclary.com Podcast: https://www.podcast.scottdclary.com YouTube: https://www.youtube.com/scottdclary Instagram: https://www.instagram.com/scottdclary Twitter: https://twitter.com/scottdclary Facebook: https://facebook.com/scottdclarypage LinkedIn: https://linkedin.com/in/scottdclary

Tyler Chamberlin, assistant professor at the Telfer School of Management at the University of Ottawa warns of economic implications from Rogers outage. See omnystudio.com/listener for privacy information.

A Little About Stephan MayStephan May is a recognized corporate finance executive experienced in M&A, capital, private equity, and restructuring services. He is currently the Managing Director at Welch Capital Partners, where he advises clients selling their business, or require access to alternative capital.Prior to Welch Capital Partners, Stephan held Senior Corporate Development roles. Stephan holds an MBA from Telfer School of Business and is a regular guest speaker at Telfer School of Business and the University of Carleton. He Chairs a worldwide corporate finance leadership group and co-chairs ACG Ottawa. In 2015, Stephan was a recipient of the Top 40 under 40 award.In this episode of The Millionaire's Lawyer, JP and Stephan May discuss:JP and Stephan May sit down and reflect on their professional relationship and how far they have come since they were young guys just trying to figure our business.Having a good network is essential as time goes forward.Stephan dives deep into why having a good network is essential for a businesses successYou may not need that connection now, but you may in a few yearsConnect on a personal level - don't network like speed datingEstablish a good relationship with the person, if it is a two-way street this networking relationship will flourishHave a good understanding of what you have to offer, and connect with professionals that specialize in the areas you need assistance withThere are some parallels from now, 2021, and 2007 before the market crash in 2008Lots of disruption within the marketExceptional amount of capitalFiat currency may find some competition with the cryptocurrencies like BitcoinStephan mentions that he feels like some sort of correction is bound to happen soon; it's hard to believe that with all this disruption, noise, and uncertainty that something will not happen - be prepared for when it does.Look at all of your options and make sure that you are not "fragile"It is really easy to think that everything is linear, but we all know that it isn't the case. Stephan encourages people to take a step back, and evaluate their situation; and note all possible options.JP starts to talk about how things are changing with COVID-19 and how a lot of stuff is shifting online including the educational sector. Stephan May has a connection with Teachers and mentioned that:Online high school seems to be here to stayThis is great for those who can self teachHorrible for those who need the direction and aidGrades used to be diverse, now it is either high grades or near failingTeachers will still have jobs - they don't need to worrkParents still want that talk with the teachers on how their student is learningTeachers can only grade so much, and care for/ note problems for so many.There is no such thing as a "one size fits all" for education, people learn differently.Things are changing, and things are going to continue to change as time goes on.Be adaptableChange with the timesPeople will revert back to habitual routines, which is most likely to cause more of a "hybrid" society moving forward.It is perfectly okay to be a successful entrepreneur without the goal of becoming the next big millionaire. Stephan states that there are so many successful businesses that arent billionaires and they are perfectly happy where they are at!If you are planning on selling or purchasing a business, make sure you plan properly!Stephan advises that it is best to create the plan before actioning anything. If you prepare yourself for a sale and have all your ducks in a row you will be valued more and have a better transaction at the end of it.Just because you are ready to sell your business, does not mean the right buyer is ready. It is okay to let a few offers go, because there might be one coming that is worth it. Listen to Stephans story to be inspired!An issue that keeps Stephan May up at night is:Inequality GapThe rich stay rich, the poor get poorer.TIP AND TRICKsomeone has already figured it out, you can tooBe informed with the correct informationMake sure to understand  both sides of the situation Connect with Stephan MayWebsiteLinkedInConnect with your host, JP:TwitterInstagramFacebookWebsiteShow:LinkedInEmail:  jpmcavoy@conductlaw.comPhone:  1-833-890-8878THANK YOU TO OUR SPONSOR:Conduct LawWebsite

It’s time for another edition of

Today WMN is excited to welcome Geneviève Bonin to the podcast! Geneviève is a Partner at the Toronto office of McKinsey & Company! She leads the Social, Healthcare, Public and Education practice for the Canadian firm. She advises public sector organizations at all levels of government in solving complex problems to bring value to society.Geneviève is a thought leader on the topics of diversity, mental health, leadership and talent management. She is a global citizen who has advised clients in numerous countries, serving on global boards, studying and serving as a member of the Royal Canadian Navy in Canada and overseas. She is also actively involved in the professional and broader public community and serves the boards of the True Patriot Love Foundation, Toronto Global, and the Royal Ottawa Hospital Institute for Mental Health Research.Geneviève is also an entrepreneur who built a successful chain of retail stores in the Ottawa area. She holds a Bachelor of Chemical & Materials Engineering from the Royal Military College and a Master of Business Administration from the Telfer School of Management.Geneviève joins us to talk about women in leadership, her experience in the military and how COVID-19 has impacted businesses.

"The behavior of managers and supervisors in organizations affects the mental health of their employees. This is especially true during times of uncertainty, such as a global pandemic. Does a leader’s health and well-being change how they lead? Early evidence shows that when leaders are experiencing challenging conditions, they are more likely to become resource depleted and exhibit negative behaviors, such as passive leadership or abusive supervision. You know the kind of boss who doesn’t give you any credit, puts you down in front of others, or is simply never around? When leaders are resource depleted and are experiencing poor health (e.g., lack of, or poor quality sleep; excessive use of alcohol), they are more likely to act abusively. The good news is that leaders are often well-equipped to deal with stressors that affect us all, like the impacts of COVID-19, and can take steps to prevent passing their difficulties on to their employees. Three styles of leadership can help support employee well-being during difficult times." Kara Arnold is a professor of organizational behavior, Memorial University, St. John’s, NL, Canada. Jennifer Dimoff is an assistant professor of organizational behavior and human resources, Telfer School of Management, University of Ottawa. They share their stories and discuss their KevinMD article, "How to be a transformational, supportive leader during COVID-19." (https://www.kevinmd.com/blog/2020/08/how-to-be-a-transformational-supportive-leader-during-covid-19.html)

Our guest today is Jonathan Simon. Jonathan is Director of Marketing and Professor of Digital Marketing at Telfer School of Management - University of Ottawa. He teaches an undergrad and a master's level course. Before that, he also taught at Algonquin college for almost 4 years. So he's been teaching marketing for a while, since 2014. But he hasn't always been a prof… He's worked in-house before, best known in Ottawa for his expertise in mobile marketing and the gaming industry. He was Director of Marketing at Magmic – a leading publisher of mobile games working with global brands like Hasbro and Mattel. He's an extremely well networked marketer, he's found more jobs for marketing students in Canada than any other prof in history, ever.It's not every day you get to interview a Professor. Some of the topics we cover in the episode:How do you teach while also being a Director of marketing?Do you still need to do a degree out of highschool to have a successful and happy career in marketing? What are some of the best side projects students can take on to help get them jobs early on? How do you manage interns and fresh marketers? How do you stay happy in your career while managing multiple hobbies and being a father?--Intro music by Wowa via Unminus

IntroductionHere's episode #4 and today's conversation is with Judy Stewart who is a community collaborator here in Alberta. I've had the pleasure of working with Judy on a couple of projects over the years, and you'll hear her passion for environmental issues in our discussion. For Judy, collaboration is very much a coming together of language and ideas. Her experience earlier experience as a lawyer and municipal politician contrasts sharply with her current focus on collaborative practice and collaborative governance.Judy's deep involvement in organizations like the Alberta Water Council speaks to her willingness to contribute to hard conversations, and she relates how leadership, humour, and contribution help those conversations grow to be collaborative. During this episode we discussFrom lawyer to collaboratorHuman networksThe language of collaborationWorking with Alberta irrigatorsShifting away from a person-to-person conflictReflexive law and bridging organizationsResources mentioned in this episodeAlberta Irrigation Districts AssociationAlberta Water CouncilClean Air Strategic AllianceCalgary Regional Airshed ZoneEnabling Partnerships - Water for Life Strategy, Government of Alberta Gilles Paquet - past Professor Emeritus at the Telfer School of Management, University of OttawaNow it's your turnIn her retirement, Judy still works on projects that interest her. Be sure to subscribe to the podcast so you don't miss any of the cool collaboration content and then share with your friends and colleagues. Don't forget to sign up for other interesting collaboration tidbits at Collaboration Dynamics.I'd love to hear your stories about collaboration success. Contact me at scott.millar@collaboration-dynamics.com and tell all about the highs (and the lows) you've encountered in crafting a collaborative conversation.

Are colleges and universities keeping up with the changes in marketing? To answer this question, Prof Scott Cowley of Western Michigan University surveyed 529 US University marketing programs. Here are the results: out of all higher education institutions that teach marketing, 27% do not offer a single digital marketing course. Of those that do have digital in their curriculum, half of them offer only one digital marketing course. It seems even when schools have a digital component that they're uncommitted to it.  Students at 9 out of 10 of these schools can graduate with a degree without taking a digital marketing course. Prof Cowley pointed out the mismatch between schools and the outside world.  “Traditional marketers are struggling to upskill, marketing graduates have studied a syllabus that doesn’t include digital techniques, and digital professionals have inconsistent abilities due to a lack of standardized skills training” But there’s a growing number of Profs that are bringing Off-Campus experts and their ideas into the classroom to help the next generation of marketers meet today’s needs. One of them is our guest, Jonathan Simon, who, since becoming a professor at U of Ottawa’s Telfer School of Business, has influenced how their marketing programs are taught.  He not only uses his educational background (which includes a BA and an MBA) to teach   but he also draws from time in the private sector where he worked with media companies and in the mobile technology space. People, concepts and products mentioned: NYU’s Scott Galloway PageCloud Telfer’s Digital Marketing Certificate For complete Show Notes, go to: http://leadgeneering.com/episode-35-adapting-how-marketing-is-taught-in-higher-ed-with-jonathan-simon/

This weeks guest is Kirsi Maharaj. After graduating from the Telfer School of Management with a Specialization in Human Resources, Kirsi’s career journey led to her becoming the Human Resources Business Partner at Invest Ottawa.  If that wasn’t cool enough, Kirsi also won a Human Resources award, being named as Canada's Rising HR star. She is a mentor, the owner of her own condo, and is absolutely crushing it in all areas of life. In this podcast, we talk a lot about Kirsi's passion for HR. We dive into her journey, wake-up calls, and taking extreme ownership of her own life choices.  We discuss some real, practical strategies she used to overcome her quarter-life crisis as well as tips to stand out from the crowd when applying for your dream job. I hope you enjoy the episode! Just remember, it’s not that deep! Sponsored by: Podpak Solutions. We help create, launch, edit, distribute and grow a podcast for your brand or business. Our mission is to take the pain out of podcasting, so you just have to hit record!  @KirsiMaharaj@ItsNotThatDeepPodcasthttps://www.itsnotthatdeeppodcast.com

The Scott Thompson Show Podcast - with Rick Zamperin in for Scott - Ontario's elementary teachers will start a work-to-rule campaign on Nov. 26. But theunion says it will not affect students. Guests: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa Jeff Sorensen, Hamilton-Wentworth Teacher Local President, ETFO - U.S. President Donald Trump claims he didn't watch the first public impeachment hearings that were held by the House intelligence committee yesterday. Guest: Brian J. Karem. Executive Editor of the Sentinel Newspapers, White House reporter for Playboy, and Political analyst at CNN - HSR drivers voted 98% against City of Hamilton's latest contract offer and have given their union a strike mandate. Guest: Eric Tuck, President ATU Local 107

Scott wants to know how it is possible that Prime Minister Justin Trudeau could not have known that blackface was wrong in 2001.Guest: Nour El Kadri, Professor at the Telfer School of Management at the University of Ottawa, President of the Canadian Arab Federation Hear the full story, and more, in the newest podcast of the Scott Thompson Show. Subscribe anywhere you find your favourite podcasts, and never miss out on a fascinating story.

The Scott Thompson Show Podcast- Scott wants to know how it is possible that Prime Minister Justin Trudeau could not have known that blackface was wrong in 2001. This is one of the questions being raised, as the country and the world continues to wrap their collective heads around the images of Prime Minister Justin Trudeau dressed in racist costumes on three separate occasions. Another big question is, how will this personally affect him, and the Liberal Party, in the election? Some of the answers Scott received might surprise you. Guests:Nour El Kadri, Professor at the Telfer School of Management at the University of Ottawa, President of the Canadian Arab Federation Dr. Paul R.D. Lawrie, M.A., Ph.D, Associate Professor, Department of History, Senior Fellow John Delacourt, Vice President, Public Affairs at Hill+Knowlton Strategies - There are other issues at play in this election, including Andrew Scheer ‘s plans for Canada's pipeline issues. Scott talked to Dan McTeague about this … as well as the images of Trudeau wearing blackface and brownface. Dan McTeague. Former Liberal MP and Consumer Affairs Critic, Analyst - Brian Hill of Global news joined Scott to discuss the issue of immigration in this election, what the parties are looking at, and Brian's piece on how only 0.3% of irregular migrants are found to have a serious criminal past. Guest: Brian Hill, Online Writer & Researcher, Investigative Global News

  Scott McLaren is the President of Festival Promotions and co-founder of Monopoly Ottawa, a project built on sponsorship with 100% of the proceeds going to three youth-oriented charities. Scott specializes in marketing, advertising, design, and sales, and he is a 2018 Forty under 40 recipient. In his spare time, Scott plays guitar, travels, and supports local charities. He has a Bachelor of Commerce from the Telfer School of Management, University of Ottawa.   Scott joins me today to share the details of Monopoly Ottawa and how this project is good for business and society. He reveals how sponsorships are covering production costs and the sponsors that have participated in the project. Scott highlights how the funds raised will go to the Big Brother Big Sisters Ottawa and Do It For Daron charities. He also shares how you can pre-order the Monopoly Ottawa Edition game and describes how Festival Promotions creates custom merchandise for brands.       “It's amazing what momentum can do and how far it can take you.” - Scott McLaren       Today on I’m A Millionaire...So, Now What:   How Festival Promotions creates custom merchandising for brands. How the Monopoly Ottawa Edition will raise money for charity. How sponsorships are covering the production costs of Ottawa Monopoly. The sponsors have taken part in the Ottawa Monopoly project. About the Big Brother Big Sisters Ottawa charity. About the Do It For Daron charity. How to pre-purchase Ottawa Monopoly.     Scott McLaren’s Fun Frank Advice for Self-Made Millionaires & Wealthy Families:   Just start something.   Connect with Scott McLaren:   Monopoly Ottawa Monopoly Ottawa on Twitter Monopoly Ottawa on Instagram Festival Promotions Scott McLaren on LinkedIn       Get Ready for Fun Networking & Fundraising!   Kick off your high-heels ladies, lace up your golf shoes, and get ready for an exciting, fun way to network with your business peers while raising money for a worthy cause. Join me, Colleen O’Connell-Campbell and Shelley True on September 5, 2019 for the all-women’s golf tournament, FORE-Play for Charity - the annual event supporting The Royal Ottawa Foundation for Mental Health.   The FORE-Play for Charity event features fun ways to network with other Ottawa-based business leaders such as Open Mic, Cocktail Hour, the Red Carpet event, and a unique Makeup and Beauty Bar as well as a Gala Dinner.   So if you’re ready to lace up your golf shoes and tee off to support The Royal Ottawa Foundation for Mental Health, visit www.truedotdesign.com/foreplay to register today - or, become a sponsor to show the community you’re serious about mental health.   Be sure to subscribe to our newsletter and follow FORE-Play for Charity on Facebook so you never miss an update on this important event.   Registration opens on April 1, 2019   Book Your Prosperity Discovery Session Today!   Are you ready to double your net worth? Ready to create your roadmap to riches or get your financial life back on track? Join me for a Prosperity Discovery Session today! Let’s unlock your roadmap to riches so you can begin to live your life to the fullest. To book your Prosperity Discovery Session, email me at colleen.campbell@rbc.com to request a free questionnaire and let’s begin your roadmap to riches now!   Spots are limited, so book your Prosperity Discovery Session today!   Subscribe to the I’m A Millionaire, So Now What Podcast! Thanks for joining us for this episode of I'm A Millionaire, So Now What Podcast - the show bringing you inspirational stories, practical strategies, and fun, frank advice for self-made millionaires and wealthy families. If you enjoyed this episode, please subscribe to the show on Apple Podcasts and leave a positive review. Don’t forget to share your favorite episodes with other wealthy families and self-made millionaires on social media!  

A Corbett Communications survey found that 54% of respondents said that the actions of the Ontario Premier have made an impact on how they plan on voting for the federal election. It suggests that voters are less likely to vote for Scheer this fall. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. 

It's Theresa May's last day as PM in the UK. Where does the country go from here,given the mess that is Brexit? Guest: Steven Fielding, Professor at the University of Nottingham. Expert on British politics and political history. C-101, Finance Minister Bill Morneau's new legislation, is made to change Canada's trade safeguard rules, but what risks does it carry? Guest: Catherine Cobden, Canadian Steel Producers Association. A Corbett Communications survey found that 54% of respondents said that the actions of the Ontario Premier have made an impact on how they plan on voting for the federal election. It suggests that voters are less likely to vote for Scheer this fall. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. 

It's what to do about Jody Wilson Raybould, as Ontario Liberal MPs have called for ameeting in regards to whether JWR and Jane Philpott should be kicked out of caucus. JWR has said she wants to remain, and sees no reason to be expelled. Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa

As a relationship manager and team lead, Tyson is responsible for providing investment management and wealth planning services to high-net worth/ultra-net worth families and Institutions at Private Investment Counsel. Tyson was one of the few candidates selected, competing against individuals from across Canada, to participate in Scotia Wealth Management’s intensive wealth management training program to be one of the most well rounded wealth professionals in today’s financial services industry. Tyson holds a Bachelor of Commerce degree with a focus in Finance from the University of Ottawa’s Telfer School of Management where he was awarded the Educator’s Honor Roll and listed on the Deans’ Honor Roll for his contributions and academic achievements. He has earned the right to use the Chartered Investment Manager Designation. Connect with Tyson on LinkedIn: https://ca.linkedin.com/in/tysonrigg --- Support this podcast: https://anchor.fm/georges-khalife/support

Caroline encourages us all to “push through the fear if it’s aligned with your goals” I was ecstatic when Caroline Hannah agreed to join me on the Power of WHY Podcast. Caroline is someone who has had an incredible impact on my life during my time at the Telfer School of Management. Through her coaching, love of relationship building, and her undeniable desire to connect with the people she meets. Caroline continues to shed led on the importance of community and pushing through the fears that are aligned with your goals… she recommends that we go for it. To relentlessly pursue our dreams.

George Khalife is the CEO of BookBack and Director of Business Development & Marketing at Canada's #1 mid-market tech Mergers & Acquisitions advisor.• Co-Founder & CEO at BookBack - an app for students to trade, buy and/or sell books (now available in Stores for iOS & Android)! In just the first day of launch, BookBack cracked the top 100 charts for free apps under the “Books” category.• Founder & Host at Let's Grab Coffee - a podcast that aims to interview successful individuals in different industries (27 episodes and counting).• Blogger at georgekhalife.com (ranked as one of the top Lebanese blogs to follow as per The961.com) and published author on LinkedIn.• Community Builder - work with youth influencers to create & co-host events that advocate for and promote innovation, technology, and entrepreneurship. • Speaker - most recently, I was the Keynote Speaker at IEEE's Annual Canadian Student Congress and am always looking for opportunities to speak about entrepreneurship, leadership, self-development, and branding/social media. George has traveled to 30+ countries and lived in 4 (Saudi Arabia, Bahrain, Lebanon, and Canada), developed the ability to get a better understanding of different cultures and adapt (personally & professionally) to changing environments. Getting comfortable with being uncomfortable is also the reason why George does things like scuba diving / sky diving, to constantly challenge himself and overcome fear (false expectation appearing real). Proud graduate of the Telfer School of Management (University of Ottawa) with a Bachelors in Finance and hold a certificate in Personal Financial Services Advice (PFSA) from the Canadian Securities Institute. - http://bookback.co/- https://www.linkedin.com/in/georgekhalife- instagram.com/khalifestyle- https://georgekhalife.com/Please do NOT hesitate to reach out to me on LinkedIn, Instagram, or via email mark@vudream.comLinkedIn - https://www.linkedin.com/in/mark-metry/Instagram - https://www.instagram.com/markmetry/Twitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/Humans.2.0.PodcastMark Metry - https://www.markmetry.com/Humans 2.0 Twitter - https://twitter.com/Humans2Podcast

George Khalife is the CEO of BookBack and Director of Business Development & Marketing at Canada's #1 mid-market tech Mergers & Acquisitions advisor.• Co-Founder & CEO at BookBack - an app for students to trade, buy and/or sell books (now available in Stores for iOS & Android)! In just the first day of launch, BookBack cracked the top 100 charts for free apps under the “Books” category.• Founder & Host at Let’s Grab Coffee - a podcast that aims to interview successful individuals in different industries (27 episodes and counting).• Blogger at georgekhalife.com (ranked as one of the top Lebanese blogs to follow as per The961.com) and published author on LinkedIn.• Community Builder - work with youth influencers to create & co-host events that advocate for and promote innovation, technology, and entrepreneurship. • Speaker - most recently, I was the Keynote Speaker at IEEE’s Annual Canadian Student Congress and am always looking for opportunities to speak about entrepreneurship, leadership, self-development, and branding/social media. George has traveled to 30+ countries and lived in 4 (Saudi Arabia, Bahrain, Lebanon, and Canada), developed the ability to get a better understanding of different cultures and adapt (personally & professionally) to changing environments. Getting comfortable with being uncomfortable is also the reason why George does things like scuba diving / sky diving, to constantly challenge himself and overcome fear (false expectation appearing real). Proud graduate of the Telfer School of Management (University of Ottawa) with a Bachelors in Finance and hold a certificate in Personal Financial Services Advice (PFSA) from the Canadian Securities Institute. - http://bookback.co/- https://www.linkedin.com/in/georgekhalife- instagram.com/khalifestyle- https://georgekhalife.com/Please do NOT hesitate to reach out to me on LinkedIn, Instagram, or via email mark@vudream.comLinkedIn - https://www.linkedin.com/in/mark-metry/Instagram - https://www.instagram.com/markmetry/Twitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/Humans.2.0.PodcastMark Metry - https://www.markmetry.com/Humans 2.0 Twitter - https://twitter.com/Humans2Podcast

Join us for a new month of Conversations here on Workplace Evolved as we sit down with Jonathan L. Simon, Visiting Professor of Digital Marketing @ Telfer School of Management at Ottawa University as we discuss the evolution of networking, mentoring and relationship building.

Duel protests on Locke street occurred yesterday that caused for a heavy police presence to be called into the area of Victoria Park and Locke Street. What happened?  Guest - Andrea Horwath, Leader of the Ontario NDP.  Locke Street continued… Guest - Erica Vella, Digital Broadcast Journalist, Global News According to an IPSOS poll, the public has slowly been losing faith in the Liberal government. How bad have the government's numbers gone down? What areas are affected? Guest - Sean Simpson, Vice President. Ipsos Public Affairs Poll continued... Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa Stormy Daniels' interview on “60 Minutes” aired last night on CBS. How will her interview affect the Trump administration? Did we learn anything new?  Guest - Megan Boler, Professor, Department of Social Justice Education, Ontario Institute for the Studies in Educaiton, University of Toronto

When asked questions yesterday in the House of Commons about his trip to India and the blame placed on a back bencher and the Indian government for the invitation of Jasper Atwal, the Prime Minister didn't answer, instead focusing on the budget. An op-ed was written in the National Post about this asking the question: if the prime minister doesn't answer questions in question period, what's the point?   Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa

This week on Inspiring Leaders, we talk to Business Strategist Janet LeBlanc to gain deep insights into the magic of a Customer-Centric mentality. “If you get this customer-centric picture right, everything else falls into place”. Janet LeBlanc is a business strategist, keynote speaker and best-selling Author of the “5 Pillars Of Customer Centricity”. She is a recognized authority in the area of customer experience management with award-winning results in driving transformational change. With over 25 years of experience, Janet coaches global business executives and public sector leaders on how to propel their employees, customers and organizations forward to deliver a Branded Customer Experience®. She works with Fortune 100 companies and public institutions to connect with customer perspectives to drive business results. Her experience in measuring customer value and her expertise in applying customer experience management concepts and methodologies makes her popular with leaders eager to use customer strategies to drive organizational performance. “Great leaders inspire change, they motivate and inspire me to want to reach and realize that Vision” As founder and President of Janet LeBlanc + Associates Inc., Janet partners with private and public sector organizations who want to learn more about how to create and sustain a customer-centric culture. She develops multi-year customer experience strategies and integrates these strategies in business planning, employee performance management, and process improvement initiatives, all with the goal to drive business and financial growth. Janet was the winner of a 2009 Stevie Award for Women in Business (Best Executive) and she was named to the prestigious position of Customer Champion, joining a world-wide community of top-level executives who are the voice of the customer in their organization and whose efforts help tie customer strategies to bottom-line results. Janet was awarded the Trudeau Medal, the highest honour of distinction given by the Telfer School of Management to its alumni. Janet's thought-leadership and presentations routinely focus on the business issues of today's leaders. Join us for 20 minutes of pure leadership inspiration. Links: Janet LeBlanc on LinkedIn: linkedin.com/in/janetleblancassociates Janet LeBlanc ’s Email: janet@janetleblancassociates.com Janet LeBlanc Associates: janetleblancassociates.com 5 Pillars of Customer Centricity: http://janetleblancassociates.com/ebook/ Ubiquity Leadership: www.UbiquityLeadership.com Next Week’s Show: Reinventing Sales with Paul Watts.

We're talking about Community Leadership this week with Jenna Sudds. Jenna Sudds is the Executive Director for the Kanata North Business Association in West Ottawa. It is, by far, Canada’s largest Technology Park with over 500 local, regional and Global companies and well over 20,000 employees. “This community contributed $7.8B to our country’s GDP last year. I am always mindful of how to create that sense of community” Jenna has a strong reputation as a thought leader and visionary through high-level roles both within the federal government and private sector. She is passionate about serving the businesses within her community, including Economic Development, Marketing her specialties include Executive Leadership, Economic Development, Marketing and Financial Analysis. “We have incredible companies, leaders and people here in Kanata” As President & Executive Director of the KNBIA, her leadership, vision and ability to deliver results on a variety of initiatives has positioned her community as one of the strongest and most productive places of business in the country. She has established a strong working relationship with the city’s Economic Development Group and forged immensely successful partnerships and initiatives – such as the rebranding initiative of her business community, a well-received and on-track five-year Strategic Plan, and collaborations with local post secondary institutions, such as the University of Ottawa and the Telfer School of Management. “When people feel like they are part of something bigger than themselves, it motivates them on their personal journeys” Jenna has been recognized with 40 Under 40 Awards by both Development Counsellors International (2017) and by the Ottawa Chamber of Commerce (2015). She also holds a variety of board positions with impactful organizations including the Kanata Food Cupboard. Links: Jenna Sudds by Email: Jenna.Sudds@kanatanorthbia.ca Jenna Sudds on Twitter: @JennaSudds Jenna Sudds on LinkedIn: linkedin.com/in/jennasudds Kanata North Business Improvement Assoc: kanatanorthbia.ca TEDx Kanata: www.TEDxKanata.com University of Ottawa: www.uottawa.ca Telfer School of Management: http://www.telfer.uottawa.ca/en Mitel: www.mitel.com Cisco: www.cisco.com/c/en_ca Ciena: www.ciena.com Ericsson: www.ericsson.com Huawei: www.huawei.com/ca BlackBerry QNX: www.qnx.com Nordion: www.youi.tv You.i TV: www.youi.tv Calian: www.calian.com Better Software Company: thebettersoftwarecompany.com Pronto Forms: www.prontoforms.com Wesley Clover: www.wesleyclover.com LSpark: www.l-spark.com CenGen: www.cengn.ca Ubiquity Leadership Coaching: www.UbiquityLeadership.com

A road rage incident in Missisauga was caught on dash cam video and posted to YouTube. The incident from Monday saw a man cut off the filming driver and at an exit, the man exited his vehicle agitated, wanting to confront the driver. This incident comes after a report that says cases of Road Rage in the GTA are on the rise. Guest - Angelo DiCicco, General Manager of Young Drivers of Canada How do people develop road rage? Is it a hard habit to kick? Guest - Dr. Steve Albrecht,t rainer, speaker, author, and consultant, expertise in high risk HR issues, stress management. Former police officer with San Diego Police Department What is left for the right? Politics has become more and more divided, and more enflamed. This comes especially after the events of this past weekend in Charlottesville. What options are there for the right. Are all people who swing right wing being labelled “alt right”? Guest - Tim Harper, Freelance Writer and Editor Politics continued… Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa A white van jumped the sidewalk in Barcelona's Las Ramblas district, plowing into tourists and residents. The Spanish paper El Pais says police are treating it like a terror attack.   Guest - John Thompson. Security Consultant, Strategic Intelligence Group

The federal government is going to offer an apology to Omar Khadr, the former child soldier who was detained in Guantanamo Bay. They'll also be offering him 10million in compensation for the abuses he suffered while detained. Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa

Prime Minister Trudeau is meeting with the Queen and the Irish Prime Minister today leading up to the G20 summit in Germany. Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa What could we see come out of the G20 summit? And how will Trudeau reach out to the leaders of the G20? Guest - Celine Bak, Senior Fellow at CIGI (Centre for International Governance Innovation) and its Global Economy program. Expertise on climate policy and finance Has ISIL been defeated? Three years after the group's leader announced the creation of its caliphate, the group is being forced out of Mosul. Where does it go from here and how does Iraq rebuild once it's all said and done? Guest - John Thompson. Security Consultant, Strategic Intelligence Group As his tenure as governor comes to a close, Chris Christie has invited criticism after closing off a beach to the public and then using it with his family. ALSO: Trump on the weekend tweeted a gif of him beating up a wrestler, but with CNN's logo super imposed over top the wrestler's face. Is this inciting violence against the media? Guest - Elissa Freeman. Public Relations Consultant, Huffington Post, Canada.com and PR Daily

An Angus Reid poll says that a majority of Canadians would support and vote for a Sikh, transgender or unilingual Prime Minister. Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa

An Angus Reid poll says that a majority of Canadians would support and vote for a Sikh, transgender or unilingual Prime Minister. Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa How much pressure are men under? A study of Europe, US and Canadian people says that while suicide rates go up for men and women during times of economic pressure, the impact is higher on men. A survey found that American men who lost their jobs during the recession had a sense of loss of identity. Guest - Dr. Richard Amaral, registered psychologist With Canada's 150th birthday coming up on Saturday, we go through iconic Canadian music. What song by a Canadian musician or group resonates with you? Do you agree with the list we have? Guest - Eric Alper, Music Publicist, has seen most of their farewell tours

Guest: Dr. Ivy Bourgeault, Professor of Health Management in the Telfer School of Management at the University of Ottawa and the Canadian Institutes of Health Research (CIHR) Chair in Gender, Work and Health Human Resources

Guest: Dr. Ivy Bourgeault, Professor of Health Management in the Telfer School of Management at the University of Ottawa and the Canadian Institutes of Health Research (CIHR) Chair in Gender, Work and Health Human Resources

The Liberal Government is going to announce legislation next that month that will have marijuana be legal in Canada by July 1st, 2018. What will distribution be like at that point in time? Guest: Adam Greenblatt, co-founder at Sante Cannabis, Quebec's only medical cannabis clinic, also Head of Quebec Engagement for Tweed. The Ontario government had known that the rising cost of hydro was among the top 10 concerns of Ontario's via polling months before they acknowledged it and offered a solution. ALSO; There was an NDP leadership debate last night. How did the four candidates so far make out? Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. After the health care reform bill Trump put forward failed, the President is not only attacking Democrats, but conservative lawmakers in his party. Guest: George Breckenridge, Retired Political Science Professor, McMaster University.

The Ontario government had known that the rising cost of hydro was among the top 10 concerns of Ontario's via polling months before they acknowledged it and offered a solution.  Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

On Friday, Kevin O'Leary alleged that there was vote rigging and membership fraud. The Conservative party then found falsified memberships. Lisa Raitt this morning this morning has called for ‘cheaters' in the race to be expelled amid the vote buying allegations. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

With Kathleen Wynne's approval numbers slipping, could the Ontario Liberals replace their leader before the next provincial election? Would it help the party hang onto the province?  Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

With Kathleen Wynne's approval numbers slipping, could the Ontario Liberals replace their leader before the next provincial election? Would it help the party hang onto the province? Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. Will replacing Wynne help the Ontario Liberals in the next election? How does Patrick Brown need to brand himself ahead of the election? Also; how is the Trump team doing dealing with Saturday's wiretapping tweets?  Guest: Elissa Freeman, Principal, Elissa PR Communications/ Columnist: Huffington Post, canada.com & PR Daily. Some permanent residents of Canada with citizenship to any of the countries listed within Trump's new travel ban can be denied entry into the United States. Why are permanent residents affected? Is there anyway around this? Guest: Guidy Mamann, Senior Partner, Founder of Mamann, Sandaluk, Kingwell LLP. Immigration Lawyer What has been the reaction in the States to the new ban? Is this one going to stick? Guest: George Breckenridge, Retired Political Science Professor, McMaster University.

Justin Trudeau is conferring with European leaders in regards to how to deal with the new US administration, though details as to how were not made public. Meanwhile, Chrystia Freeland will be meeting with Rex Tillerson, the new Secretary of State. How do we handle diplomacy with a Trump administration in office? Guest - Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa We've chatted with a couple of the candidates for the Federal Conservative leadership race so far, including Kellie Leitch, Kevin O'Leary, and Lisa Raitt. One of the candidates will be in town next week. Scott chats with Rick Peterson, a businessman and entrepreneur who is running for the position. Guest - Rick Peterson, candidate for the Federal Conservative Leadership and a Vancouver businessperson/entrepeneur Consumers are tired of being kept in the dark when it comes ot hidden fees on their bills. With rising electricity bills, how can we look at where our money is going? A group has created a website that will help analyze consumer's bills. Guest - Tomas Van Stee, Founder at EnPowered

Premier Kathleen Wynne is putting on the brakes when it comes to Toronto's move to instill road tolls on the Gardiner and Don Valley Parkway. Instead, she has pledged for additional transit funding. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

Premier Kathleen Wynne is putting on the brakes when it comes to Toronto's move to instill road tolls on the Gardiner and Don Valley Parkway. Instead, she has pledged for additional transit funding. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. Did Wynne make the right call on not tolling roads but transferring gas tax to municipalities? Guest: Michael Harris, Transport Critic for the Ontario PC Party. Guest: Christine Van Geyn, Canadian Taxpayers Federation, Ontario Director. An IPSOS poll says that in 2019, we could possibly see Kevin O'Leary be a threat against Justin Trudeau's Liberal party. Guest: Sean Simpson, Vice President. Ipsos Public Affairs. Guest: Peter Graefe. Professor of Political Science, McMaster University.

Tory leadership candidate Lisa Raitt has launched a website slamming Kevin O'Leary and Kellie Leitch, stating that they would destroy the party and keep the party from power “for a generation”.   Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. 

A former legal clerk was sentenced to seven years, reduced for four and a half for time spent after a crash that killed a 44-year-old father. She was sentenced for drunk driving and had, just one month before, received a one year driving ban for speeding with double the legal limit of alcohol. She also glorified drunk driving online on social media. Is the message of “Don't Drink and Drive” getting through to people? Guest: Joseph Neuberger, Criminal Lawyer with Neuberger & Partners LLP.. Is Ottawa moving fast enough to prevent suicides among Canada's soldiers and veterans? This comes after a Canadian Forces member was identified as one of four people found dead in an apparent murder suicide in a rural Nova Scotia Home. Guest: Michael Blais. President & Founder of Canadians Veterans Advocacy. Tory leadership candidate Lisa Raitt has launched a website slamming Kevin O'Leary and Kellie Leitch, stating that they would destroy the party and keep the party from power “for a generation”. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

Sam Oosterhoff won in the riding of Niagara West – Glanbrook, while Ottawa-Vanier remained a red riding. Should we expect more of the same in Ontario politics or is there a shift in the dynamic?   Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.

Sam Oosterhoff won in the riding of Niagara West – Glanbrook, while Ottawa-Vanier remained a red riding. Should we expect more of the same in Ontario politics or is there a shift in the dynamic?   Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa.   Does censorship inflame the alt-right or hinder their message? Is there an alt-right movement within Canada?   Guest: Henry Jacek. Professor of Political Science, McMaster University.    First it was car wrap text message scams. Now, mystery shopper job opportunity scams are hitting Canadian cell phones. Are text message scams the way that we're going to be targeted from now on?   Guest: Daniel Williams, Senior Fraud Specialist, Canadian Anti Fraud Centre.

A poll by Mainstreet Research shows that the Liberals are trailing the Ontario PCs by 14 percentage points and that their best chance at retaining their majority government is if the leader Premier Kathleen Wynne resigns.   Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. 

A poll by Mainstreet Research shows that the Liberals are trailing the Ontario PCs by 14 percentage points and that their best chance at retaining their majority government is if the leader Premier Kathleen Wynne resigns. Guest: Nour El-Kadri, Professor at the Telfer School of Management, University of Ottawa. How can the Ontario Liberal government save their image when there are so many Ontarians angry over various issues?   Guest: Marc Gordon, marketer, expert, speaker. Companies are looking at whether they can create a device that can help police crackdown on drivers who choose to do drugs before getting behind the wheel. How big of an issue is this here? Guest: Dan Malleck. Health Sciences Professor, Brock University. Author: Try to Control Yourself: The regulation of public drinking in post prohibition Ontario. Hamilton police say they've raided an illegal marijuana dispensary in Hess but the owner of the dispensary says that marijuana will most likely be legal by the time he sees trial and that this is a waste of resources. Guest: Clint Younge CEO of MMJ Canada.

This week we meet up with Tuan Nguyen who is a business and life leader in Ottawa. He will be the keynote speaker in the upcoming Ottawa Business Summit and started CASCO the Telfer School of Business among many,many other great things in the city that you can learn about in the episode. Jenn from @foodiePrints lets us know about some great events and the music this week is from the amazing Rory Gardiner!

This week we meet up with Tuan Nguyen who is a business and life leader in Ottawa. He will be the keynote speaker in the upcoming Ottawa Business Summit and started CASCO the Telfer School of Business among many,many other great things in the city that you can learn about in the episode. Jenn from @foodiePrints lets us know about some great events and the music this week is from the amazing Rory Gardiner!