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In this episode of Insurance Town, the Mayor sits down with his good friend, Emily Merola. Emily Merola is an executive presence expert, speaker, and founder of The Blazer Society who helps leaders go from overlooked to unmistakable. Through her work in Image + Impact and identity-first leadership, Emily equips leaders to bridge the gap between who they are and how they lead so they communicate with clarity, step into alignment, and own every room they enter. With more than 20 years of executive leadership experience and as a Maxwell Leadership Certified Speaker, Trainer, and Coach, Emily has influenced over 10,000 professionals worldwide through keynotes, retreats, and global leadership forums. She is trusted by organizations and event leaders to open and close high-stakes conversations, and is known for delivering high-energy, high-impact experiences that blend strategic insight with powerful personal transformation. She joins us to day and shares her inspiring journey from the early days of her insurance career to becoming a trusted leader and coach. We explore the importance of authenticity, self-awareness, and faith in building genuine relationships and impactful careers.In this episode:Emily's beginnings in New York City insurance and her rapid rise through different sectorsThe power of self-awareness in discovering your strength zoneHow authenticity and vulnerability foster real relationshipsNavigating confidence challenges and stage frightThe role of faith and core values in decision-makingBuilding a leadership brand that empowers women through The Blazer SocietyThe significance of having a coach and mentors (including John Maxwell) for growthStrategies for overcoming feeling overlooked or stuck in your careerHow inner work and community create resilience in uncertain marketsTimestamps: 00:00 - Welcome and introduction to Emily Morolla 02:08 - Emily's professional background and journey into insurance 04:33 - Early lessons from the insurance industry and career milestones 10:31 - The through line: Trust and relationship-building in insurance 12:20 - Balancing confidence, vulnerability, and industry norms 16:46 - Seasons in career and embracing change 122:28 - Faith as a guiding force in personal and professional life 25:33 - Authentic relationships and maintaining consistency 28:46 - Introducing The Blazer Society and empowering women leaders The motivation behind creating a space for growth and impact 33:21 - The power of personalized branding and leadership identity 36:57 - Overcoming stage fright and building presentation confidence Resilience, storytelling, and embracing vulnerability 43:20 - Practical steps for those feeling stuck or overlooked and importance of coaching, environment, and community 45:32 - Final reflections and gratitude for genuine connectionResources & Links:The Blazer SocietyContact Emily ISC Group - Women Leaders in InsuranceSponsors of todays show Goli Nutrition Canopy Connect MAV
In this episode of The Insuring Cyber Podcast, Beazley's Head of US Cyber Melissa Carmichael discusses the mounting pressures shaping the cyber insurance market as it heads into … Read More » The post EP. 111: Navigating AI-Driven Risk and Cyber Market Pressure in 2026 appeared first on Insurance Journal TV.
In this episode of The Insuring Cyber Podcast, Beazley's Head of US Cyber Melissa Carmichael discusses the mounting pressures shaping the cyber insurance market as it heads into … Read More » The post EP. 111: Navigating AI-Driven Risk and Cyber Market Pressure in 2026 appeared first on Insurance Journal TV.
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Val Rahmani, a leading board director across insurance and financial markets, currently serving on the boards of London Stock Exchange Group (LSEG), RenaissanceRe, and Entrust. Val shares how a 28-year career at IBM, followed by startup CEO experience, shaped her approach to leadership, strategy, and governance.Val reflects on her early career, starting as a chemistry PhD student who wanted to move into sales, and how IBM redirected her into systems engineering so she could learn the product before selling it. She describes the pivotal moment when she was selected to work in the CEO's office and how that fast-tracked her exposure to top-level decision-making. Val shares practical lessons from that period, including how to think clearly under pressure, how to listen to specialists on the ground, and why taking opportunities quickly can change the trajectory of a career.The conversation then moves into Val's transition from big tech to startup leadership. She explains what changes when you move from a large organisation with abundant resources to a startup where every decision is constrained by funding, headcount, and time. Val discusses the realities of raising capital while running the business, why she enjoyed fundraising, and how sales skills translate into leadership by focusing on understanding what people actually need.Nick and Val then explore her board journey and how her first board roles helped her shift from hands-on executive work into governance. Val explains why private company boards can be a strong entry point for executives looking to build board experience, including the higher involvement, the pace, and the learning curve without the full weight of public company regulation. She shares how her first public board appointment at Aberdeen Asset Management came about through a recruiter, and why culture fit matters as much as capability when board appointments are long-term commitments.Val also breaks down what LSEG actually does beyond the exchange, including clearing and its evolution into a data and analytics business, particularly following the acquisition of Refinitiv. She shares how she approached joining RenaissanceRe without an insurance background, and how structured induction, one-to-one time with executives, and asking direct questions helped her get up to speed. Val and Nick discuss the people-centric nature of the insurance market, the importance of understanding industry relationships in reinsurance, and what it takes to become useful before offering strategic input.The episode closes with practical guidance for building a board portfolio. Val explains why her board roles have largely come through recruiters, why those relationships need to be long-term rather than transactional, and how recruiters can match for culture when they know the person behind the CV. She shares what she believes makes an outstanding board director: listening, being selective about where you contribute, respecting time in the boardroom, and doing the work outside the meeting so the questions you bring are truly value-add. Val also outlines how she stays current, including structured reading habits and monitoring market signals, and why every board member needs at least a working awareness of AI and its implications.Connect with Val Rahmani on LinkedIn to follow her work across technology, governance, and board leadership.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance...
In this insightful episode, Denise Garth sits down with Stephanie Whalen from Ullico to dive into the company's bold transformation journey. They explore how the company's rich history shaped its strategy, the critical role of technology and the right partner, and how Majesco's Intelligent Core and GenAI are helping employees work smarter and adapt to change. Stephanie shares how Ullico is embracing a shift from green screens to modern solutions, what's ahead for the business, and practical advice for others starting their own transformation journey.
We check in with Joe Zuk, an insuretech guru with private equity firm Altamont Capital Partners. It's an “exciting” time to evaluate new and established firms, he says. … Read More » The post Underwrite People First and Foremost appeared first on Insurance Journal TV.
We check in with Joe Zuk, an insuretech guru with private equity firm Altamont Capital Partners. It's an “exciting” time to evaluate new and established firms, he says. … Read More » The post Underwrite People First and Foremost appeared first on Insurance Journal TV.
Sustainable Aviation Fuel, or SAF, is more than a buzzword, it's a critical lever for decarbonizing air travel.In this episode, Michel Krenzer, Head of Energy at SCOR Business Solutions, and Gerald Fahrenthold, SVP Energy Head for North America, unpack this fascinating topic. Together, they explore what SAF is, how it's produced, and the different ways it can be used across the aviation sector.Whether you're new to the concept or looking to deepen your understanding, this episode offers a clear, accessible introduction to an innovation shaping the future of flight.
The Future of AI in Marketing & Insurance: Insights with Cameron LaboudiIn this week's episode, the Mayor Heath Shearon sits down with Cameron LiButti of BidView Marketing. These two dive into the transformative power of artificial intelligence in reshaping marketing strategies and customer engagement, particularly within the insurance industry. They explore practical advice and emerging trends, offering listeners insights on how to adapt and thrive in this rapidly evolving landscape. Explore how artificial intelligence is transforming marketing strategies, SEO, and customer engagement, especially within the insurance industry. Cameron Libutti shares practical advice, emerging trends, and how professionals can adapt to this rapidly evolving landscape.Key TopicsThe evolving role of AI commercials in Super Bowl marketing and industry impactsHow AI platforms like ChatGPT, Claude, and Gemini are changing search behaviorsThe importance of local community positioning over broad claimsDifferentiating your business through brand imagery and reviewsThe shift from traditional SEO to AI-focused citations and content strategiesTactical tips for small agencies on landing pages and content structureHow interest graph algorithms influence short-form and long-form contentThe emerging concept of GEO (Generative Engine Optimization) and AI rankingsPractical steps for professionals to optimize their presence in AI-driven searchesThe power of AI in rapid prototyping and business data intelligenceTimestamps00:00 - Welcome and episode overview: AI's impact on marketing and insurance 07:11 - Cameron's journey from engineering to marketing and digital strategy 12:22 - The importance of local community positioning in professional services 14:36 - Creative outreach ideas: giving away cookies to nurture leads 17:13 - How to position yourself as the best in your local market 18:04 - Using imagery and reviews to build trust and credibility 21:24 - The relevance of SEO in an AI-powered search landscape 22:51 - The disruptive influence of generative AI like ChatGPT on traditional search 26:11 - Tracking AI-driven leads and measuring success 28:22 - How local agencies can succeed with traditional SEO 35:41 - Navigating social media algorithms: long vs. short-form content 39:20 - Introduction to GEO: Generative AI engine optimization 40:11 - Understanding AI rankings and data personalization 42:31 - Practical steps for agencies to improve AI visibility 44:45 - Citation strategies across platforms and directories 48:25 - Cameron's AI soapbox: Power, capability, and rapid development in AI tools 53:11 - Closing remarks and contact info for Cameron LibuttiSponsors:Smart Choice Agency NetworkCanopy ConnectMAVConnect with Cameron LibuttiLinkedInTwitterEmail
In this episode, Denise Garth is joined by Sarah Woodrow and Andrew Brown from Aviva to share how they've transformed loss control from traditional site visits to a digital-first model using video inspections, self-surveys, and powerful analytics. They reveal how launching Aviva Self-Assess during COVID reshaped customer engagement, unlocked major time and cost savings, supported sustainability goals, and set the stage for new capabilities like an impairments module and data-driven risk insights that deliver greater value for commercial customers.
On this episode of the Insurance Coffee House, Nick Hoadley, CEO of Insurance Search, welcomes back leadership consultant Nick Wealthall of Yellow Door Training.Following strong feedback from his previous appearance, Nick returns to go deeper into a topic that resonates across the insurance market: leadership and value proposition.From brokers and underwriters to CEOs and HR leaders, this conversation explores how insurance professionals can better understand the value they create, communicate it effectively, and use it to drive growth, performance, and talent attraction.Connect with Nick Wealthall on LinkedIn to learn more about Yellow Door Training and his work helping insurance leaders clarify their value, lead with impact, and build stronger teams.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
¿Qué es AEFI y cuál es su función real dentro del ecosistema? Lo vemos con Leyre Celdrán, directora general de AEFI, y con Inés Muñoz Vidal, de CreditLogic.
This week's episode features a fascinating conversation with Melissa Collett, CEO of Insurtech UK — the only trade association dedicated to representing the UK's thriving Insurtech sector.Since starting in 2018, Insurtech UK has grown from 30 to over 150 member companies, working alongside 50 partners and insurers to advocate for and connect the entire insurance value chain. Melissa brings a deep understanding of where the sector has come from, and where it's heading.In this episode, Alex and Melissa explore:
FS Brew January Roundup: AI InsurTech Boom & GCC Regulatory ChangesWelcome to FS Brew, the region's premier podcast for insurance enthusiasts! In this January news and analysis episode, hosts Vidya, founder of Forward, and Renjit, partner at Futureu Strategy Group, tackle the latest developments in the insurance industry. Discover how AI-native carrier Corgi secured a $108 million funding round to revolutionize insurance for startups. Dive into the impact of new GCC regulations on brokers and MGAs. Learn about Advanced Technology Assurance Limited's $50 million facility targeting AI-related risks. Finally, explore how Saudi telecom giant Zain is making waves with its embedded insurance venture. Don't forget to support us by subscribing to our YouTube channel and following us on Spotify and Apple Podcasts. Engage with us and stay ahead in the world of insurance!00:00 Welcome to FS Brew00:29 AI Native Insurance Carrier Corgi's $108M Funding01:59 Impact of AI on Traditional Insurers02:10 Middle East InsureTech Developments03:29 GCC Licensing Framework Updates05:48 Advanced Technology Assurance's $50M Facility08:47 Saudi Market Innovations11:45 Challenges of Embedded Insurance13:01 Closing Remarks and Call to ActionRenjit Philip:Consulting: https://linktr.ee/futureustrategygroup/Newsletter: https://www.onemorethinginai.comWork: https://www.futureu.coSocials:Twitter / X: @renjitphilipLinkedIn: https://www.linkedin.com/in/renjit-philipVidya Veerapandian:https://www.linkedin.com/in/vidya-veerapandian/I've got a favour to ask! If you enjoy this conversation, please double check that you've liked the video and subscribed to the channel! That's a small way you can help us carry on doing this, really appreciate you!
-Introduction TomTom isn't just “navigation” anymore. In this episode of the InsurTech Leadership Podcast, Josh Hollander talks with Vinod Poomalai, Head of InsurTech Product Marketing at TomTom, about how insurers are using location, map, and traffic intelligence to improve how they price risk, validate claims, and build telematics programs that actually produce underwriting signal. Guest bio Vinod Pumalai leads go-to-market for TomTom's insurance and InsurTech vertical. His work focuses on helping carriers, brokers, actuaries, and InsurTech teams integrate TomTom's location and traffic data into risk models, pricing engines, and telematics workflows—with a practical emphasis on adoption inside real operating environments. Key topics -From static territories to live location intelligence -Why “territory” is a crude proxy—and how mobility patterns add resolution to risk. -Territory risk models powered by traffic + map data -How insurers use location and traffic attributes to refine pricing and portfolio strategy. -Telematics enablement: APIs, SDKs, and flexible integration -What teams actually plug into, and what the implementation path looks like in practice. -Claims validation and fraud detection using mobility history -Using historical mobility/traffic context to validate events faster and reduce leakage. -Where experimentation becomes operational value -The difference between demos and workflows that move loss ratio outcomes. -What the insurance market is missing in location data -Why the market has been underserved—and what that creates as an opportunity. -Talent and leadership required to make it real -Product, data, and insurance domain collaboration: what “good” looks like inside carriers. Quotes -“The insurance market as a whole is very underserved when it comes to location data, traffic data, and so on.” -“At the end of the day, what our clients really care about… is loss ratios.” -“Customers are leveraging our traffic data in validating auto insurance claims.” Resources -Vinod Poomalai: https://www.linkedin.com/in/vinod-kumar-poomalai/ -TomTom Insurtech: https://www.tomtom.com/solutions/insurtech/ -Joshua Hollander: https://www.linkedin.com/in/joshuarhollander/ If you found this useful, subscribe to the InsurTech Leadership Podcast on YouTube and your preferred podcast app. Share the episode with an underwriting, claims, or telematics leader on your team—and leave a review to help more operators find the show.
This week in Insurance town the Mayor sits down with Sarah Koolhof, a dynamic insurance professional whose journey spans theater, rugby, and underwriting. Discover how embracing discomfort and versatility has shaped her career and passion for relationship-driven insurance work. She has been with Commonwealth Undewriters for a dozen years and not going anywhere any time soon, She loves her team and her clients. I loved this conversation and I think you will too.In this episode:Sarah's unexpected transition from theater major to insurance underwriterHow rugby taught her resilience and the value of teamworkThe importance of building trust in E&S and surplus lines marketsNavigating industry changes over 12 years, especially in ENSStrategies for agency and carrier partnerships rooted in responsivenessInsights on managing industry burnout and maintaining mental healthPractical tips for agents choosing E&S brokers and understanding underwriting authorityThe culture of collaboration and relationship building at Commonwealth UnderwritersTimestamps:00:00 - Welcome and episode overview00:30 - Sarah's background: from theater to insurance02:00 - The role of rugby in building resilience and confidence04:30 - How her diverse experiences shape her industry perspective08:00 - Navigating industry changes and the evolution of E&S markets12:00 - Building trust in surplus lines and the importance of partnerships16:00 - Commonwealth Underwriters: location, services, and company culture20:00 - Response times, setting expectations, and fostering client relationships24:00 - Managing industry burnout and mental health awareness28:00 - Tips for agents on selecting E&S brokers and understanding underwriting terms33:00 - Partnering in the insurance ecosystem and the value of relationships36:00 - Final thoughts: embracing versatility, teamwork, and continuous learningResources & Links:Commonwealth UnderwritersSarah Kulhoff - LinkedInCanopy ConnectMAV Insurance PlatformConnect with Sarah:LinkedInEmail
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Brian Posner, a seasoned investor, operator, and board director with deep experience across insurance, financial services, and public company governance, including 15 years at Arch Capital.Brian shares how his career evolved in unexpected ways, from thinking he would become a doctor to building a foundation in finance, investing, and leadership. He reflects on his formative years at Fidelity, including working directly with Peter Lynch, and explains why understanding insurance starts with the balance sheet, then cash flow, and only then the income statement. He unpacks what great insurance investing looks like in practice, from spotting hidden leverage to focusing on tangible book value growth over headline earnings.The conversation then moves from investing to governance. Brian explains how his first board appointment at Sotheby's came about as a governance solution during a crisis, what he learned from that high-stakes experience, and why he took Henry Kravis' junior senator advice seriously: listen, pick your moments, and build influence before trying to drive outcomes. Brian outlines how he approaches joining any board like an investor, absorbing context, understanding risks, and finding the best way to add value without coming in “guns blazing.”Nick and Brian discuss what separates effective boards from ineffective ones. Brian describes the secret sauce as directors who understand the business of the business, ask great questions, look around corners, and bring deep respect into deliberation. He argues the best boards treat governance as a perpetual conversation, not four or five isolated meetings per year, and explains how chairs and committee chairs can create alignment by facilitating information flow, preparing both management and directors for the real discussion, and avoiding unnecessary surprises.Looking forward, Brian shares what boards should be paying closer attention to, including geopolitical risk, rule of law, and the sanctity of contracts, particularly critical in insurance. He also offers his view on the next generation of board leaders: breadth matters, reading and learning matter, empowerment matters, and in a fast-moving world, knowing when to slow down can be a strategic advantage. He closes with practical advice on winning that first board role by building relationships, being targeted, and using a less is more approach, often by asking the one question that reframes the decision.Connect with Brian Posner on LinkedIn to follow his work.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio's ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficiency. Juan oversees Tuio's brand, growth, and product strategy, blending design thinking with operational rigor to create a customer experience that feels more like modern software than traditional insurance. Before founding Tuio, he spent 20 years helping companies scale at the intersection of technology and finance — including leadership roles at Monitor Deloitte and global experience in affinity insurance distribution (e.g., Orange Seguros). A telecommunications engineer and La Caixa Fellow, Juan holds an MBA from London Business School and CEIBS. Juan García is co-founder and Co-CEO of Tuio, Spain's 100% digital, AI-native insurer creating next-generation insurance solutions for a customer-centric, tech-driven world. Under his leadership, Tuio has rapidly scaled from a garage startup into a multi-million euro fintech-insurtech raising major backing and redefining what "insurance" means for the digital generation. Juan García brings a unique blend of telecommunications engineering, strategic consulting and startup leadership to his role at Tuio. With a passion for transforming legacy industries through technology, he embarked on the mission of reinventing insurance in an age of artificial intelligence, mobile-first expectations and subscription business models. In early 2021, alongside fellow co-founders José María Lucas and Asís Pardo, Juan helped launch Tuio from its earliest phase — from conception in a garage to its market launch just months later. The vision: build an insurer designed for the digital era, not a legacy insurer digitized. Tuio's model under Juan's leadership is built on three pillars: 1) products designed for digital-native customers (clear policies, subscription-style terms, self-service); 2) technology and automation as core operations, where AI handles everything from underwriting to chats and claims; and 3) a socially-aware business model, with transparency, accessible language and customer alignment built into the value proposition. Under Juan's aegis, Tuio closed a significant €15 million financing round (in 2024) led by major investors including BlackRock and MassMutual Ventures, signaling strong investor confidence in the business model. He has repeatedly spoken about achieving unit-economics advantaged positions: Tuio is approaching profitability by keeping customer acquisition costs low and lifetime-value comparably high. Episode Overview: Company Snapshot: Founded mid-2020, launched November 2021. Serves ~100,000 customers with ~€15 million in premiums. Focuses on personal lines: household, term life, auto, pet, health, travel. Operates as the MGA for all products. Tuio's InsurTech Differentiator: Beyond Process Fixes: Moves beyond early InsurTech's focus on efficiency to fundamentally re-engineering insurance. Targeting Underserved Segment (25-55): Addresses this demographic's demand for digital-first, self-service experiences. Sustainable Growth Model: Rejects "grow at all costs"; prioritizes healthy margins and controlled loss ratios over rapid, unprofitable expansion. Challenging Traditional Playbooks: Proves that a focus on profitability and underwriting is key, even for newer entrants. Key Innovations & Strategies: Proprietary Customer DNA: Collects 100+ non-traditional data points continuously. Example 1 (Device Type): iPhone/MacBook users have ~10% higher claims for stolen goods; this insight influences pricing. Example 2 (Onboarding Behavior): Customers who scrutinize specific coverages during sign-up are flagged for closer review during claims, detecting potential fraud. AI-Powered Claims Management ("Watson"): Handles non-deterministic claims processes effectively. Analyzes customer DNA, policy data, claim history, and more. Performs severity, urgency, and duplication analysis. Assigns confidence levels and escalates high-risk decisions to human adjusters. Transforms claims from a cost center to a "data flywheel." Direct-to-Consumer Model: Operates largely as a direct writer (~60% in the US, ~98% in Spain for new sales). Believes in the value of direct customer relationships for data insights. Acknowledges the role of mediation but focuses on a segment that appreciates their model. Direct model exposes unique challenges like immediate claim filing post-policy purchase, which their data analysis helps mitigate. Claims Processing Excellence: Superior Loss Ratios: Household insurance loss ratio is 55% (vs. 15-115% market average in Spain), aiming for 19% by year-end. Human-Centric Automation: Automation supports, but does not replace, human adjusters for critical decisions. Next Best Action System: Guides adjusters through complex claims processes. Claims as a Data Source: Leverages claims data to refine underwriting and fraud detection. Focus on Non-Deterministic Nature: Recognizes that claims are not linear and requires flexible AI, not rigid rule-based systems. Future Vision: Southern European Champion: Expanding from Spain into Portugal, France, Italy, and Greece. Leveraging Tech Stack: Utilizing their efficient operational model to enter and scale in less competitive markets. Proving Profitability: Demonstrating that Southern European markets can be highly profitable for InsurTech This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.
Join Majesco's Denise Garth and InsurTech New York Co-Founder and Managing Director Tony Lew as they explore InsurTech's next phase after a decade of rapid growth and investment. They discuss how investment priorities have shifted, what now defines a strong InsurTech opportunity, and guidance for those focused on GenAI and Agentic AI. The conversation looks at the rise of InsurTech zombies, the impact on insurers that rely on them, and where the next wave of innovation will emerge in an intelligent era of insurance.
The latest edition of The Leadership in Insurance Podcast, features Alex Bond in conversation with Tony Lew, co-founder of Insurtech New York, in an insightful conversation about the future of insurance technology and the critical role of human engagement in an AI-driven industry.Key highlights from this episode:
In this second chapter of our CCS series, we shift from theory to action. After exploring the future of CO₂ capture, our experts, Michel Krenzer, SBS Energy Global Head, and Figen Lipley, Senior Onshore Energy Underwriter, dive into what comes next: safe and scalable CO₂ storage. Together, they unpack real‑world applications, emerging business models, the policy frameworks required for momentum, and the critical role of risk management in building a resilient CCS ecosystem.
In this episode, we are doing something a little different. Casey Nelson and I hosted an open call live one day and we called it the lazy river. WE wanted to invite people to "float in and hang out ad float out. Ive provided a few clips here for you guys to check out. WE will release the whole 2 hours some day soon... but for now this clip is about authentic leadership, engaging communication, and innovative work practices that can transform organizations. Whether you're speaking on stage, building relationships, or managing teams remotely, these insights provide practical strategies to lead with confidence.Key Topics:The importance of genuine interactions and how authenticity impacts leadership credibilityStrategies for modularizing content to adapt in dynamic speaking environmentsMemorable name drop stories and their impact on personal brandingTips for effective networking at high-profile events like Bill Gates's houseHow to test and engage audiences during keynote speechesThe role of diversity and gender dynamics in leadership credibilityFuture workplace trends: remote work, flexibility, and the four-day workweekLeveraging your unique strengths and circumstances to attract and retain talentPractical tips for transitioning from traditional to hybrid or virtual formatsTimestamps:00:00 - The value of authentic interactions and sharing personal stories02:24 - Memorable name drops and their role in networking04:41 - Insights from high-profile meet-and-greets and leadership impressions06:03 - Authenticity as a female CEO and gender dynamics in leadership08:28 - The power of candid panel discussions and last-minute updates09:28 - Modularizing content for impactful speaking engagements11:20 - Testing audience engagement in real-time during speeches12:50 - Perspectives on remote work, office culture, and flexibility14:45 - The future of work: four-day weeks and employee well-being16:20 - Strategies for small businesses to compete with large organizations17:13 - Wrapping up with humor and connecting through genuine communicationSPONSORS:Smart ChoiceCanopy ConnectMAV
In this episode of SaaS Fuel, host Jeff Mains sits down with Marlena Sarunac, co-founder of The Company Advice and marketing strategist for early-stage startups in complex, regulated industries like HealthTech, FinTech, and InsurTech. Marlena shares her "playbook nicely" approach—a proven framework that helps founders avoid reinventing the wheel while building go-to-market foundations that scale.The conversation explores why letting products "speak for themselves" is a dangerous myth in today's saturated market, how to translate technical complexity into clear messaging that resonates, and why focus beats trying to appeal to everyone. Marlena reveals common messaging traps (including ChatGPT-generated clichés like "turning chaos into clarity"), the critical difference between selling to buyers versus users, and how to navigate pivots without losing credibility.Key Takeaways4:43 - The Playbook Nicely Approach6:24 - Translating Complexity into Clarity11:04 - Why "Product Speaks for Itself" is Dangerous15:34 - Common Messaging Traps17:42 - Buyers vs. Users21:05 - Building Trust22:51 - Navigating Pivots24:53 - AI and the Human Spark28:46 - Visual Identity Matters More Than Ever32:06 - Brand Debt39:18 - SEO/AIO Strategy42:36 - Marketing as R&D, Not a Cost CenterTweetable Quotes"Startups don't have time to burn creating playbooks from scratch. Tap into what's been tried and true, then iterate as market signals evolve." - Marlena Sarunac"If I see another company say they 'turned chaos into clarity,' I'm going to scream. That's such a ChatGPT tell." - Marlena Sarunac"Features matter to users. Benefits matter to buyers. Don't confuse the two." - Marlena Sarunac"If you're making the right pivot, the audience you're pivoting away from won't care—they weren't showing traction anyway." - Marlena Sarunac"Treat AI like an early-career intern. It's great for automating tedious tasks, but you need humans in the loop to ensure differentiation."- Marlena Sarunac"Just like technical debt, brand debt accumulates when you take shortcuts. You'll pay for it eventually—and it'll be expensive." - Marlena Sarunac"Marketing isn't a cost center—it's the connective tissue between product and sales. Eliminating it is shortsighted." - Marlena SarunacSaaS Leadership Lessons1. Focus Beats BreadthTrying to sell to everyone dilutes your message and confuses the market. Get disciplined: focus on 1-3 buyer personas maximum. You can always expand later, but early-stage startups need clarity and traction, not broad appeal that resonates with no one.2. Separate Buyers from UsersYour buyers (decision-makers) and users (end-users) have different needs. Buyers care about business outcomes and ROI; users care about features and usability. Tailor your messaging accordingly: high-level benefits for buyers, detailed use cases and documentation for users.3. Build in Public, Iterate FastDon't wait for perfection. Put messaging out there when you're "half comfortable," gather market feedback, and iterate quickly. Use flexible systems (landing pages, modular websites) that allow rapid updates without massive overhauls....
Insurers are entering a new era marked by economic volatility, escalating risks, rapid technological change, and rising customer expectations that demand modernized operations and technology. Although already a quarter into the 21st century, many insurers still rely on outdated business models, making the need for transformation urgent.In this conversation led by Denise Garth, Chief Strategy Officer at Majesco, panelists Rob McIsaac (RPM Ventures NC, LLC), Lisa Wardlaw (360 Digital Immersion), and Jim DeMarco (Microsoft) explore whether insurers are truly motivated to change. Their discussion centers on why adapting now is essential to remain competitive, relevant, and positioned for growth—and how bold strategy and smart execution can help insurers leverage emerging trends to their advantage.
In this weeks episode, release my virtual course in Bob Dietrich and Pamela Dunn's virtual program AI in your Business that released this week. Hope you enjoy it. Let me know what you think... Sponsored by:Smart ChoiceCanopy ConnectMAV
Jonathan Crystal, Managing Partner at Crystal Venture Partners, talks about investing in early-stage AI-driven insurtech companies. After leading his family's insurance brokerage to a successful exit, Jonathan launched his $33M fund when he realized AI was the catalyst insurance had been waiting for. He explains why entrepreneurship means "dooming yourself to years of terror," and why the best investments happen when founders identify problems before revenue models. With investments in companies like Bright Harbor, which helps families navigate disaster recovery, Jonathan explains how domain expertise enables conviction at day one—when there's no product, just a founder with an audacious vision.In this episode, you'll learn:[02:14] From Texas to Princeton to building an insurance dynasty in New York[04:04] Why insurance rewards creativity and curious minds[07:24] The brutal truth: 99% of a VC's job is saying no[10:31] Exiting the family business and finding the "why now" moment for venture[12:10] The ChatGPT revelation that launched Crystal Venture Partners[14:13] Investment thesis: $1-3M checks at day one for transformational companies[19:11] Why building a venture company means years of terror—and that's the test[21:59] Bright Harbor case study: From revenue model questions to product-market fit during LA fires[25:30] Most common reason for no: "We're not your best source of capital"[29:40] Finding investment opportunities in unusual areasThe nonprofit organization Jonathan is passionate about: 12/64About Jonathan CrystalJonathan Crystal is the Managing Partner of Crystal Venture Partners, a $33 million early-stage venture fund focused on AI-driven transformation in the insurance industry. Before entering venture capital, Jonathan spent 20 years as an operator in the insurance brokerage business, ultimately serving as CFO of Crystal and Company, a top-25 national insurance brokerage firm founded by his family. He led the firm to a successful exit to Alliant Insurance Services in 2018. Jonathan brings deep domain expertise and company-building experience to his investments. He backs seasoned, often serial entrepreneurs building transformational companies, writing $1-3 million checks as early as day one. His portfolio includes companies like Bright Harbor, Sixfold AI, NevadoAI, Comulate, and Corvus Insurance.About Crystal Venture PartnersCrystal Venture Partners is a $33 million early-stage venture capital firm founded in 2022 to capitalize on the AI transformation of the insurance industry. The firm writes $1-3 million first checks, often as the first institutional investor or alongside other first institutional investments. Crystal Venture Partners invests in 4-6 companies annually from a pipeline of 300+ opportunities, maintaining a highly selective approach with domain expertise enabling conviction at the earliest stages—sometimes backing founders on day one before product development. The firm's portfolio of 10 companies has shown strong momentum, with over half securing follow-on financing in multiple rounds within a year of initial investment. Led by Jonathan Crystal, who brings two decades of insurance industry operating experience, the firm specializes in identifying transformational opportunities where AI can create and capture significant value in risk management and insurance markets.Subscribe to our podcast and stay tuned for our next episode.
On this episode of the Insurance Coffee House, Nick Hoadley is joined by Susan Holliday, a global insurance and reinsurance executive and experienced board director, including her recent appointment to the board of Hippo Insurance.Susan shares how the Hippo opportunity came about, why the stage of the business matters for board impact, and what her committee roles involve, including Audit, Risk and Compliance and Compensation. She also reflects on where insurtech sits today, why the ecosystem matters, and why not every technology-led player should become a full-stack carrier.The conversation explores Susan's career path into insurance, starting in the Lloyd's market, moving into counterparty credit and global insurer analysis, and later into equity research and senior roles at Swiss Re, including Head of Investor Relations through the Global Financial Crisis. Susan describes what it was like operating in a fast-moving environment, working closely with leadership, and the importance of clear communication when the fine print matters.Nick and Susan then discuss board work in practice: how to build a board portfolio, how to define a clear value proposition, how directors stay current, and how boards should approach emerging risks. Susan shares a practical framework for AI governance, including risk appetite, controls, pilot design, cross-functional execution, and regulator engagement.Connect with Susan Holliday on LinkedIn to follow her work across board governance, risk, and technology-led insurance.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
In this episode of FNO: InsureTech, Rob Beller and Lee Boyd welcome Stacey Brown, Founder and President of InsurTech America, for a thoughtful conversation on how curiosity, timing, and community can quietly reshape an industry. Stacey shares reflections from his career in insurance technology, the early signals that convinced him something new was forming in insuretech, and the personal decision that led him to step beyond a traditional corporate path. The discussion follows the evolution of InsurTech America from small, informal gatherings into a growing network of regional communities, touching on the challenges of scale, the importance of trust, and the realities of building something without a predefined blueprint. Along the way, Stacey offers perspective on how industry events create unexpected collisions, why adaptability matters more than polish, and what it takes to keep people genuinely engaged as the insuretech landscape continues to mature. Key Highlights The seemingly ordinary moment that became the catalyst for Stacey Brown to start building an insuretech community. How early exposure to new ideas and unfamiliar industry models reshaped Stacey's understanding of insurance as a whole. The role of small, unstructured meetups in creating momentum before insuretech became a widely used label. A pivotal shift that expanded the community well beyond its original geographic focus. The reasoning behind uniting several regional insuretech groups under a single, national identity. How subtle changes in event design and content are influencing the direction of the InsurTech America Symposium. Why long-term value in insuretech still depends on relationships, shared learning, and consistent collaboration.
In this week episode, Heath Shearon and Casey Nelson discuss the importance of standardizing processes in agencies, the impact of AI on business, and the potential societal reset from reducing screen time. They explore the challenges of implementing consistent procedures, the role of AI in modern companies, and the cultural shift towards more face-to-face interactions. The conversation also touches on the hypothetical scenario of shutting down the internet for six months and its potential effects on society. Additionally, they delve into personal anecdotes, the significance of setting goals, and the evolving landscape of the insurance industry.TakeawaysStandardizing processes is crucial for agency efficiency.AI is transforming business operations significantly.Reducing screen time could lead to a societal reset.Consistent procedures help in minimizing wasteful practices.Face-to-face interactions are becoming more valued.The internet shutdown could have profound societal effects.Agencies should focus on their most profitable clients.Building processes should involve employee input.AI tools can be both time-saving and time-consuming.Cultural shifts are moving towards more personal interactions.Setting personal goals can drive professional growth.Understanding industry trends is key to staying competitive.Chapters00:00:00 Introduction and Technical Issues00:01:00 Standardizing Processes in Agencies00:01:55 AI's Impact on Business00:15:55 Cultural Shifts and Screen Time00:20:19 Hypothetical Internet Shutdown00:25:00 Personal Goals and Anecdotes00:30:00 Insurance Industry TrendsSponsors:Smart ChoiceCanopy ConnectMAV
We're excited to continue our AI Tools series with Yaron Lavie, a veteran product leader with over 25 years of experience in FinTech, InsurTech, and now retail tech at Nexite, where he helps fashion retailers unlock unique in-store data. In this episode, Yaron joins Matt and Moshe to share how he used Base44, an AI-powered, full‑stack vibe coding platform, to take a completely new product idea from concept to a deployed prototype without touching his R&D team.Yaron walks through why traditional approaches like Figma mockups and static visuals weren't enough for the kind of validation he needed, and how he experimented with tools like Gemini, Claude, and ChatGPT before landing on Base44 for an end‑to‑end, fully hosted solution. He explains how Base44's conversational, chat-based builder let him model user personas, flows, and entities, then iteratively refine an interactive analytics dashboard with real (anonymized) data, all inside a time‑boxed, low‑risk experiment that still respected security constraints.Join Matt, Moshe, and Yaron as they explore:Why Yaron needed to validate a new product idea without pulling scarce R&D resources off other prioritiesHow he moved from static mockups to interactive prototypes with real data, and where Gemini helped and fell shortWhat made Base44 stand out versus other vibe coding tools like Lovable: full-stack, hosted, and truly end-to-endThe importance of “context engineering” over simple prompt engineering when building with LLM-based buildersUsing Base44's discussion mode, live preview, and QA test generation to shape the product before committing to codeReal-world limits: hitting a ceiling on UX depth, inflated code, and friction with design systems and engineering standardsHow he transitioned from a Base44 prototype to a ground-up rebuild with the core dev team, using the prototype to generate user storiesPractical pros and cons: integrations, multi-currency support, database control, and when full-stack vibe coding is “good enough”Where Yaron sees vibe coding going next, and how PMs can use it responsibly for experimentation and usability testingAnd much more!Want to connect with Yaron or learn more?LinkedIn: https://il.linkedin.com/in/yaronlavieYou can also connect with us and find more episodes:Product for Product Podcast: http://linkedin.com/company/product-for-product-podcastMatt Green: https://www.linkedin.com/in/mattgreenproduct/Moshe Mikanovsky: http://www.linkedin.com/in/mikanovskyNote: Any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️
Brian Pope, Founder and Chairman of Quility (2024 Insurtech of the Year), is a transformative executive with almost 40 years of experience driving product and distribution innovation in the life insurance industry. Top 3 Value Bombs 1. You don't need to be ruthless to win in business. Kindness and strength can coexist and still drive massive success. 2. The life insurance industry is in a "gold rush" moment where tech advancement and agent attrition create unprecedented opportunity. 3. Long-term success comes from commitment, duplication, and continuous self-leadership not overnight wins. Intelligent automation applications and tailored insurance services. Check out Brian's website to learn more - Quility Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Cape - Cape is a privacy-first mobile carrier, built from the ground up with security as the priority. Visit Cape.co/fire to sign up today.
Willkommen zu einer besonderen Ausgabe – aufgezeichnet live von der Mainstage der Digifin! Dieses Mal wird's kontrovers: Simon Moser entlockt Philip Nag, dem Geschäftsführer von Inca, die Geheimnisse dahinter, wie Agentic AI nicht nur die klassische Schadenabwicklung auf den Kopf stellt, sondern auch die Versicherer zwingt, sich neu zu erfinden.Ist künstliche Intelligenz wirklich der Heilsbringer – oder überschätzen wir ihre Fähigkeiten gewaltig? Wie sieht die perfekte Symbiose zwischen Mensch und Maschine aus, und wer gewinnt am Ende das Rennen um Deutschlands Innovationsführerschaft? Philip Nag spricht offen über Chancen, Risiken und Missverständnisse rund um KI in der Finanz- und Versicherungswelt, teilt konkrete Erfolgsbeispiele aus der Praxis und verrät, warum der Standort Deutschland dringend Neues wagen muss.Diese Episode liefert Inspiration für alle, die den Status Quo in Frage stellen, frische Denkansätze suchen und echten Business Impact spüren wollen. Wenn ihr wissen wollt, wie Versicherungen mit KI nicht nur effizienter, sondern auch klüger werden – das ist eure Folge. Einschalten, mitdiskutieren, weiterdenken!Schreibt uns gerne eine Nachricht!PPI – Inspired by Simplicity. PPI verbindet Fach- und Technologie-Know-how, um komplexe Finanzprojekte in der Versicherungs- und Bankenwelt unkompliziert umzusetzen. Mit über 800 Expert:innen, europaweit führenden Lösungen im Zahlungsverkehr und der Vision „From Paper to Pixels“ begleitet PPI ihre Kunden erfolgreich in die digitale Zukunft.
This week in Insurance Town I get to catch up with my old friend, and former colleague, Therese Potter of Envela. We have a fun conversation we get to catch up on what she has been up to all the hats she currently wears, from teaching Tai Chi to selling Insurance and everything in between, and she is able to do all that, because of the culture and technology over at Envela. Check it out, and let me know what ya think...Sponsors:Smart Choice-Go to Smartchoiceagents.com Canopy Connect- Usecanopy.com/heathMAV- Hiremav.comThank you for being a wonderful and loyal citizen of Insurance Town! I love you all! from the bottom of my heart I truly do, and I appreciate your support all these years!!
Amias Gerety, Partner at QED Investors, brings an unconventional perspective to venture capital shaped by his eight years at the US Treasury Department during the financial crisis. A mechanical thinker, Amias applies an essentialist approach to understanding how businesses work. He explains why QED looks for companies that triple every six months at Series A, how inverted AI creates new opportunities in financial services, and why the best advice for founders remains timeless: build something people want and charge more than it costs to make. With insights on the AI bubble, the application layer renaissance, and why saying no 99 times out of 100 is the real job of a VC, Amias offers a masterclass in disciplined, thesis-driven investing.In this episode, you'll learn:[01:24] Amias's unique path from politics and Treasury to venture capital[05:13] The lever theory: how government and VC create systemic change[07:12] Why mechanical thinking and first principles matter in VC[14:48] QED's investment sweet spot: Series A and series B with undeniable momentum[19:25] What product-market fit really means and how to recognize it[22:14] Inverted AI: Why the world needs financial services for the AI economy[26:43] The AI bubble paradox: overvalued companies, transformative technology[32:57] Why early-stage founders should ignore the macro and focus on customers[34:31] The brutal math of ventureThe nonprofit organization Amias is passionate about: EastersealsAbout Amias GeretyAmias Gerety is a Partner at QED Investors, where he focuses on FinTech and InsurTech investments. Before joining QED in 2017, Amias spent eight years at the US Treasury Department from the first day of the Obama administration through its final day. During his tenure, he helped write the Dodd-Frank Act and built the Financial Stability Oversight Council, the organization responsible for monitoring systemic risk in the US financial system. His government experience during the financial crisis gives him a unique perspective on market dynamics and regulatory frameworks. A mechanical thinker who approaches investments with an essentialist mindset, Amias has invested in companies like Kin Insurance, Prosper, and Tint. He previously worked as a management consultant and with Save the Children in East Africa.About QED InvestorsQED Investors is one of the most successful venture capital firms focused on FinTech investments globally. As a multi-stage, global firm with a $650 million early-stage fund and $300 million growth fund, QED specializes in Series A and B investments in companies demonstrating exceptional momentum and product-market fit. The firm requires portfolio companies to show dramatic growth—expecting tripling in six months for Series A and tripling in a year for Series B investments. QED's partners bring deep domain expertise from building and scaling financial services companies, with a particular focus on companies that are reshaping financial services through technology. The firm is known for its rigorous, thesis-driven approach to investing and its high conviction in backing founders who have found authentic product-market fit in large, expanding markets.Subscribe to our podcast and stay tuned for our next episode.
On this episode of the Insurance Coffee House Boardroom Series, Nick Hoadley is joined by David Herzog, former CFO of American International Group (AIG) and one of the most experienced finance and governance leaders in global insurance. David served as CFO of AIG from 2008 to 2016, stepping into the role in the immediate aftermath of the Global Financial Crisis and helping lead the company through one of the most complex turnarounds in modern financial services. In this conversation, David reflects on the years leading up to the CFO appointment, including rebuilding AIG's financial infrastructure as Group Controller, and the intensity of navigating markets that rapidly moved from strained, to expensive, to effectively closed. He shares what it was like inside AIG as liquidity evaporated, why coordination with the Federal Reserve and U.S. Treasury was pivotal, and how the organisation focused on stabilising the business, stopping the “bleeding,” and ultimately repaying government support. The discussion also explores David's transition from executive leadership into board governance. He talks through early lessons from his first directorship, how he approaches chairing audit and oversight roles, and what aspiring directors should understand about the line between being an overseer and a doer. David also shares why the opportunity to chair Aegon appealed to him, and what he looks for in organisations on a journey of strategic change. Connect with David Herzog on LinkedIn.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
In this episode of the Insurance Town Podcast, I sit down with Clint Houke for a wide ranging, high trust conversation to kick off the new year the right way. This is one of those talks that feels like two industry vets standing at the whiteboard, talking honestly about what is working, what is changing, and where the real opportunities are.Clint and I dig into the trends he is seeing across the insurance landscape, especially around MGAs and why they continue to play such a critical role in today's market. We talk about speed, specialization, and why MGAs are not just filling gaps, but actively shaping the future of distribution.From there, how agencies, MGAs, and carriers can think about AI as a tool to enhance relationships, not replace them. The conversation then turns to Clint's newest chapter and his work with FAIR. We talk about what FAIR is building, why it matters, and how it is creating real opportunity in the insurance space. This is not just another product. It is a business model that opens up meaningful new revenue streams while staying aligned with transparency and customer experience.What stood out most in this conversation is Clint's perspective on timing. The industry is changing fast, but the fundamentals still matter. Relationships. Trust. Doing right by the client. FAIR feels like one of those companies that understands both sides of that equation.If you are an agency owner, producer, MGA leader, or anyone looking to add smart, sustainable growth to your business, this episode is worth your time.Pull up a chair, grab a cup of coffee, and join us in Insurance Town for a conversation about trends, technology, and finding opportunity in a changing market.Welcome back to town.Sponsors:Smart Choice- the Fastest growing agency Network hands downMAV- Ditch the Call center and Hire Mav the AI solution to engaging your clients Canopy Connect - The One Click Solution to getting dec pages you need to quote your clients.
HAPPY NEW YEAR!! Thank you so much for yet another amazing year in Insurance Town!! This weeks episode is a little different, No Guest. This week i am releasing one of my keynote presentations from a conference I spoke at this year, IIANC, thank you to my friend AUBE KNIGHT and his amazing staff in North Carolina for hosting me and helping me to learn and grow in a big way!! THAT CONFERENCE HAD a major impact on my life personally and Professionally!! This is my keynote, OUT OF SERVICE, I hope you enjoy! SponsorsSmart ChoiceCanopy Connect MAV
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As 2025 wraps up, James Benham & Rob Galbraith reunite in a special episode of the InsurTech Geek Podcast to reflect on a transformative year in the insurance technology space. With AI moving from theory to production, cloud-native systems becoming the new standard, and user adoption still presenting real challenges, this episode offers deep insights into what defined the past year—and what to expect in 2026. This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers' CompVisit
In this episode of Insurance Town, the Mayor sits down with Brian Ahearn to unpack the difference between social media influence and true leadership influence, while also sharing a meaningful conversation around faith, family, and the responsibility that comes with leading well. Brian reflects on how becoming a grandfather has reshaped how he thinks about legacy, humility, and the kind of influence that truly matters, both at home and in leadership.The conversation also dives into Brian's new book, Influenced From Above, a business parable that blends leadership principles with faith driven purpose. Together, Brian and the Mayor discuss what it means to be influenced from above in their own lives, leading with empathy, serving others, and aligning values with action. The takeaway is clear: real influence is not about getting people to say yes, but about building trust, relationships, and a legacy that lasts.Key TakeawaysWhy social media influence is not the same as true leadershipHow faith and family shape the way leaders influence othersLessons from Influenced From Above on humility and serviceWhy empathy and trust are the foundation of lasting leadershipSponsorsSmart Choice – The fastest growing agency network hand down, no fees, higher commissions, lower premium thredhholdCanopy Connect – A one click solution to getting dec pages to quote your prospect and now they have intake platofrmMAV – Ditch the call center and hire MAV, the AI powered text messaging agent to qualify, quote& connect your prospects to your producers
In this episode of Insurance Town, host Heath Shearon welcomes Van Carlson to discuss the evolution of risk management and the importance of self-insuring for businesses. They explore the 831B tax code, its history, and its application in modern business risk management. Van shares insights from his career in the insurance industry, highlighting the challenges and opportunities in self-insuring and the role of traditional insurance. The conversation also touches on the impact of economic downturns and the need for innovative risk management solutions.TakeawaysVan Carlson emphasizes the importance of self-insuring for businesses.The 831B tax code offers a way to manage business risks effectively.Traditional insurance may not cover all business risks.Economic downturns highlight the need for innovative risk management.Van Carlson shares his journey in the insurance industry.Self-insuring can provide financial stability for businesses.The conversation explores the history and application of the 831B tax code.Van Carlson discusses the challenges of transitioning from traditional insurance.Heath Shearon highlights the role of education in risk management.The episode provides insights into modern business risk management strategies.Sound bites"Self-insuring is the future of business risk management.""The 831B tax code is a game changer.""Traditional insurance doesn't cover all risks.""Economic downturns demand innovative solutions.""Education is key in managing business risks.""Self-insuring provides financial stability.""The 831B code offers unique advantages.""Transitioning from traditional insurance is challenging.""Risk management requires continuous learning.""Modern businesses need modern risk solutions."Chapters00:00:00 Introduction and Sponsorship00:00:00 Van Carlson's Background00:00:00 The 831B Tax Code Explained00:00:00 Challenges in Traditional Insurance00:00:01 Innovative Risk Management Solutions00:00:01 The Future of Business Risk ManagementSponsors:Smart Choice Canopy Connect MAV
In this weeks episode I sit down with Dylan Dimarchi of Eventual to talk about A product that is super cool
On this episode of the Insurance Coffee House, Nick Hoadley sits down with Amanda Yoho, President of Proformex, the life insurance and annuity technology platform based in Cleveland, Ohio.Amanda joined Proformex in January 2020 to build the company's data and analytics capability, before stepping into the President role in November 2024. With a background that spans startups and global corporates, including several years at IBM following an acquisition, she brings deep experience across data science, technology, and problem-solving in complex environments.In this conversation, Amanda shares how Proformex helps agents, advisors, and distributors gain a unified view across their life and annuity books of business. She discusses the long-term challenges of monitoring products that may span 30-50 years, the importance of consumer protection, and why access to accurate, centralised data is critical for preventing unintended lapses.Amanda explains how proactive alerts, data quality checks, and system integrations support advisors in delivering better service, reducing risk, and identifying new engagement opportunities. She also highlights how hiring and interviewing are evolving in the age of AI, why curiosity is essential in a startup environment, and how finding the right culture fit is just as important as technical capability.Connect with Amanda Yoho on LinkedIn to learn more about Proformex.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
On this episode of the Insurance Coffee House, Nick Hoadley sits down with Antonia Hold, CHRO at MS Reinsurance who joined in April 2021. Based in Zurich, Antonia leads the company's global people strategy, with a focus on hiring the right talent, supporting their growth, and creating an environment where people want to stay and do their best work. She brings a practical, people-centred approach to leadership, fostering collaboration, encouraging learning, and helping teams grow through trust and shared goals. Antonia works closely with business leaders to ensure HR is aligned with MS Re's direction and values. Her career spans more than 20 years across four continents, with senior HR roles at Jones Lang LaSalle, Prudential plc, and Zurich Insurance Group. She has led teams and projects across EMEA, Africa, and APAC, gaining broad experience in shaping HR strategies in diverse environments, and holds an MSc in Economics from the University of Bern.Connect with Antonia Hold on LinkedIn to learn more about MS Reinsurance.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.
In this engaging conversation, Heath Shearon and Alex Rodov explore the vibrant culture of Toronto, the evolution of technology and quality assurance, and the critical role of testing in the insurance industry. Alex shares his journey from humble beginnings to becoming a leader in the tech space, emphasizing the importance of methodology and the pressures faced in quality assurance. They discuss the challenges of trusting technology, the significance of consumer education, and the future of QA technology, including Alex's new book on testing.TakeawaysGrowing up in Toronto inspired Alex's passion for technology.Quality assurance has evolved significantly over the years.Pressure in QA is a constant, especially in critical industries.Methodology is essential for effective software testing.Consumer education is vital for understanding technology's reliability.The insurance industry heavily relies on quality assurance processes.Alex's book aims to educate consumers about testing.Investing in QA technology is crucial for future advancements.Chapters00:00 Exploring Toronto: A Cultural Hub06:03 The Evolution of Quality Assurance in Tech13:48 The Importance of Methodology in QA22:02 The Role of QA in the Insurance Industry30:12 Investing in the Future of QA TechnologySponsors:Smart Choice- the fastest growing agency network hands down Canopy Connect- your 1 click solution for all things dec pages, intake platforms etc MAV- the AI-powered insurance expert that engages unlimited leads with text messaging
Stephen Wemple, Principal at Spero Ventures, shares how he backs mission-driven founders building enduring companies aligned with purpose and profit. From investing in hardware startups like Telo Trucks to backing social impact ventures such as Juno, Stephen explains why conviction and alignment between founders and investors matter more than ever. He reflects on his journey from Fulbright Fellow in Vietnam to venture capitalist in Silicon Valley, the lessons he's learned from working with founders, and how smaller, concentrated funds like Spero bring focus and depth back to early-stage investing.In this episode, you'll learn:[01:00] - Stephen's journey from Fulbright Fellow in Vietnam to venture capitalist at Spero Ventures[04:30] - How Spero spun out of Omidyar Network to back purpose-driven founders[08:10] - Investing early—with proof points that show real-world traction[11:10] - Why mission and authenticity matter more than hype in founder evaluation[14:00] - The story behind Spero's investment in Juno and the value of long-term relationships[17:00] - How founders should work with junior investors inside VC firms[19:00] - Why conviction and alignment matter when founders choose their investors[22:00] - Stephen's take on the concentration of capital and the future of small, focused fundsNonprofit highlight: AchieveKidsAbout Stephen WempleStephen Wemple is a Principal at Spero Ventures, where he invests in mission-driven founders building companies for a healthier, more sustainable, and fulfilling future. He has led investments across sectors such as healthcare, climate, and frontier technologies, backing founders who combine purpose with commercial ambition.Stephen began his career in early-stage venture capital, investing in emerging markets across Sub-Saharan Africa, Latin America, and South Asia. A Fulbright Fellow in Vietnam, he worked with the U.S. State Department to support entrepreneurship initiatives before joining Spero Ventures in its formative years. Stephen believes the best entrepreneurs are those who find and stay true to their mission.About Spero VenturesSpero Ventures is a Silicon Valley-based early-stage venture capital firm that backs mission-driven founders building companies for a healthy, sustainable, and fulfilling future. The firm leads or co-leads seed and Series A rounds with $2–4 million investments and maintains a concentrated portfolio to closely support each founder. Its team, which includes former operators from Tesla, eBay, and Stripe, has invested in companies like Juno (child disability insurance), Telo Trucks (electric pickup trucks), Tiny Health (gut health solutions), Euclid Power (renewable energy software), and Gencove (genome sequencing platform), reflecting its belief that purpose-driven startups can create both outsized impact and venture-scale returns.Subscribe to our podcast and stay tuned for our next episode.
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Stephen Brittain, co-founder of InsurTech Gateway, a pioneering venture builder focused on bringing early-stage startups into the heart of the insurance world – a regulated industry that typically moves at glacial speed. Over the past decade, Stephen has helped launch and scale ventures inside one of the most regulated, risk-averse business sectors on the planet: the insurance space. He has been the spark for innovation inside large insurance corporates and the strategic partner for founders who wanted to navigate the labyrinth of regulation, procurement and distribution at scale. In other words: he has been solving the archetypal “how to innovate inside a large enterprise” question while keeping the spirit of a startup alive. KEY TAKEAWAYS I was a product /service designer, and I found myself – through building bigger and bigger products – coming up against risk, and I saw risk as a constraint. I knew that if I could only understand risk better that I might be able to do bigger and bolder and better projects. That's how I outgrew product design and moved into insurance. InsurTech Gateway's original intention was to find amazing founders and fast-track them into market with enough creative energy to survive, adapt and evolve in an environment where your first idea had to be your fixed idea. Today we give founders greater agility to learn and evolve, because no one ever knows what to do when they first start, it's a learning journey. The upside, the enthusiasm, the opportunity framing of entrepreneurialism and venturing gets everybody started, rallies people together. But, an a bad day, the downside view is actually the long-term sustainability of any new category. VCs and insurers have never sat round the table together. BEST MOMENTS ‘The opportunity was not to make insurance sexy, it was to look at the secret powers of insurance to create mutual models to work at scale, to unlock lending and put trust into ecosystems that didn't exist before.' ‘One of the biggest challenges in InsurTech is; to get a successful outcome from something that looked great on day 1 but didn't evolve into the opportunity.' ‘Pattern recognition has never been higher and the cost to entry and experimentation has never been lower. We recognise what works and what doesn't much better, but can we validate it with an insurer and get them onside? I think we still need to work out the connectivity.' ‘If you can work with innovators, and you understand risk, and you can help unlock that innovation, you can make it sustainable.' ABOUT THE GUESTS Stephen Brittain is the Co-Founder of InsurTech Gateway, the world's first authorised venture builder and fund focused on insurtech. A true pioneer at the intersection of innovation, investment, and impact, Stephen has spent the past decade turning bold ideas into scalable ventures that redefine how insurance and technology collide. ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
in this weeks episode I sat down with my good friend Poppy Danker and have a blast talking about this small down agency and how she has just exploded in growth using social media. Yes you heard that right. Its wild to see!! Ive been watching this agency since the beginning from 500 followers to now over 25k followers and viral videos and the whole thing. its so fun. You just gotta hear this one ...sponsored by :Smart Choice Canopy Connect MAV
In this episode of the Power Producers Podcast, host David Carothers sits down with Jeff Harris, the CEO and co-founder of Appulate, widely considered the original Insurtech (founded in 2005). Jeff shares Appulate's journey from solving the "abysmal" problem of supplemental form generation to becoming an all-in-one AI solution for agencies. They discuss the critical gap between insurance and technology, how AI is reshaping the industry, and why Appulate is taking a conservative and reliable approach to its implementation. The conversation also covers the dangers of agents using public AI tools with client PII and how technology is the "great equalizer" for small agencies. Key Highlights: The Evolution of the Oldest Insurtech Jeff Harris details Appulate's nearly 20-year history, which began by solving the pain of manual supplemental forms. Today, their Producer Connect platform serves as a "bolt-on" to an agency's AMS, acting as a broad marketing platform that saves time on data entry, obtains loss runs, and integrates with thousands of carrier portals to eliminate redundant work. AI's Role: A Conservative and Reliable Approach While AI is changing the industry, Jeff emphasizes that it must be reliable and consistent. He compares it to Tesla's autonomous driving—it had to be perfected before users could trust it. Appulate currently uses AI where it excels, such as parsing data from loss runs and deck pages, but avoids areas where the industry (like carrier portals) isn't ready for full AI integration, which could cause more problems than it solves. The Danger of "Lazy" AI Implementation David and Jeff discuss the significant E&O and cyber risk of "fundamentally lazy" agents uploading policies with Personally Identifiable Information (PII) into public Chat-GPT. Jeff stresses the importance of using secure, vendor-provided AI solutions rather than unvetted public tools, highlighting that AI is already being effectively used in areas like fraud detection. AI as the "Great Equalizer" for Agencies Jeff explains that AI is a "once-in-a-generation opportunity" for small and mid-sized agencies to compete with the 100-pound gorillas. By automating manual, time-consuming tasks, AI reduces burnout and turnover, helps retain younger tech-savvy talent, and allows smaller agencies to achieve the same level of output and efficiency as their largest competitors without massive investments in headcount. Connect with: David Carothers LinkedIn Jeff Harris LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Appulate Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes
This week in Insurance Town I sat down with my friend Evan Smith of Mav. We had an incredible conversation about growing your sales with leads and building an inside sales team . We discussed the importance of recognizing that you have to have a vision and a plan before working with leads and not try to scale too quickly We discussed the idea of there is no “bad lead” and what that means. We discover ways to write any lead . The numbers game that is leads and why MAV is THE go to for scaling and growing you business with online leads. Check this one out and hear his three pillars of working with leads successfully. And so much more Sponsors:Smart Choice® the fastest growing agency network hands down and now with 11,000 agencies across the country Canopy Connect -THE one click solution to getting the dec pages you need to quote your prospects and get loss runs and driver lists , and vehicle lists and , and and… check it outActivate to view larger image,