Podcasts about insurtech

This is an episode recorded at the PIA VADC conference in Virginia Beach with my man Byron Roberts.  It is a fast, on-the-ground conversation about how Openly built for independent agents, why speed still matters, and how data is shifting from rearview mirror to windshield. Quick recapOpenly's origin story is agent-first. Founders Ty Harris and Matt Duffy asked agents what they actually needed, then shipped a three-question quote experience built to find “diamonds in the rough,” not write everything in sight. The company doubled down on listening loops like ACE, its Agency Council of Excellence, to sanity-check product decisions, fix friction fast, and keep writing business during a stubborn hard market. They are rolling into PL Rating in key states to cut keystrokes, and they see the next frontier as forward-looking data that helps carriers price for tomorrow's weather, not yesterday's. Key takeawaysBuilt by and for independent agents, not DTC. Choice and counsel are the strategy. Three inputs to quote, then verify details to bind accurately and quickly. Think seconds, not hours. ACE council gives Openly real-time agent feedback and a promise to report back on changes. Smart underwriting beats growth at any cost. Openly tightens or tweaks instead of pulling out. PL Rating integrations are in motion to reduce double entry and speed comparisons. Data is shifting from historical to predictive. Actuaries need “crystal balls,” not just rearview mirrors. Notable quotes“Tell me I can't, I'll show you I will.” Byron on persistence. “Three questions, name, date of birth, and address. We can get it.” On the quoting thesis. “We're staying open for these agencies. We don't tighten everything down or pull out.” On disciplined appetite. “We used to look at historical data. Now we need crystal balls.” On forward-looking pricing. Sponsor Smart Choice- The fastest growing insurance network, with 10,000 agencies, 11 billion in written premium written its incredibleCanopy Connect- your 1 click solution to getting the deck pages you need to quote your prospects. 

In this weeks episode, the mayor sits down with his good friend Tinsley English to discuss her latest book titled Grit, Growth & Gumption. But this episode is way beyond that we discuss being a leader in this service industry. We discuss the challenges, the customer service, reps face, the challenges that managers face.We also discuss accepting God's calling in your life no matter how difficult that might be, or scary that might be. This episode is a really really good one. I couldn't do this show without my amazing sponsors Smart Choice – the fastest growing agency network hands-down. With over 10,000 agencies across the country, trusting them and over 11 billion written premiumCanopy connect – you're one click solution to getting the deck pages you need to quote your prospects

In this episode, the Mayor sits down with industry veteran Jeff Kleid  a 30-year insurance innovator, MGA, and carrier leader  to talk about the business of hard-to-place risks, the truth about captives, and how brokers can turn complex accounts into profitable opportunities.From selling insurance on the internet in the ‘90s to building niche programs for cannabis, film, and trucking, Jeff shares real-world lessons about taking chances, trusting data, and transforming the way independent agents think about risk.In this episode, we discuss:The evolution from retail broker to MGA and carrierWhy most agents misunderstand captives (and how to use them right)Building programs for high-risk industries like towing and hempHow to niche down without boxing yourself inThe role of AI in underwriting and program innovationKey Takeaways:Don't fear the hard-to-place — that's where opportunity lives.Captives aren't restrictive; they empower growth and control.Niche success is built on relationships and risk awareness.AI is a tool, not a replacement — human insight still wins the day.Connect with Jeff Kleid:LinkedIn: linkedin.com/in/jeffkleidEmail: jdkleid@eliterisk.comWebsite: eliterisk.comSpecial Thanks to Our Sponsors:

My interview with Robin Scott, General Manager of Middle East at AIFT. - Insurance for digital assets has grown rapidly, with coverage now exceeding $1 billion - Centralized exchanges and custodians are meeting higher technical standards, making policies viable - DeFi remains challenging due to frequent hacks, leading to high premiums - Legacy insurers and reinsurers are warming up to crypto as a diversifier from climate risk exposures - AI risk is following the same playbook as crypto, starting with cybersecurity and risk management tools - Smart contracts and AI can streamline the outdated insurance process, reducing paperwork and intermediaries - The future may bring customers closer to directly covering risks via blockchain-based pools Powered by Phoenix Group The full interview is also available on my YouTube channel: YouTube: http://bit.ly/4nvx01v

In this weeks episode of Insurance Town, The Mayor welcomes good buddy Patrick McBride to the show. Patrick, a seasoned insurance professional, shares his journey, experiences, and insights on the industry's evolving landscape.Key Highlights:The Last Few Years in the Industry: Patrick reflects on how the last couple of years have been "wicked" due to the rapid changes in technology and the industry's shift towards innovation. He provides perspective on how to stay ahead amidst these changes.Staying Connected in a Changing World: The conversation shifts to the importance of maintaining relationships in the insurance world, especially in a post-pandemic landscape. Patrick talks about his strategies for staying connected with colleagues and clients while continuing to adapt to the evolving industry.Customer Service and Technology: The conversation digs deep into how the evolution of technology has transformed customer service in the insurance world. Patrick emphasizes the need for agencies to use tech to enhance the client experience—whether it's through automation or more personalized service. They discuss tools like AI chatbots, data analytics, and client portals, which not only make processes faster but allow for a more tailored approach. As Patrick points out: "The best tech makes great service feel effortless."Patrick shares a few stories where tech simplified otherwise complex processes for clients, noting how a quick turnaround and personalized communication helped retain customers. The duo also touches on the challenge of finding a balance between automation and the human touch. "At the end of the day," says Patrick, "clients still want to know there's a real person behind the scenes who cares about them."Rapid Fire Questions Segment: In a fun and fast-paced part of the episode, Heath puts Patrick in the hot seat with rapid-fire questions. Get ready for some hilarious and insightful moments as Patrick reveals:Favorite tech tool for improving customer service.Worst business advice he ever received.Favorite networking event (besides Indy Tech, of course!).Go-to grilling recipe—yes, there's a little cooking talk!And much more!Customer Service Tech Takeaways for Insurance Pros:Speed & Efficiency with Tech: Use technology to streamline repetitive tasks like policy changes, claims processing, and FAQs to free up more time for personalized client interactions.Human Touch: While automation is a game-changer, it's crucial to maintain a human connection for the moments that matter. Clients value tech for convenience but trust is built through real relationships.Data-Driven Personalization: Tools that provide data insights can help agents understand client preferences and needs, making their outreach and service more meaningful.Don't Miss:Laugh-out-loud moments from the rapid-fire segment.Patrick's take on the biggest customer service pitfalls and how to avoid them in today's tech-driven world.Takeaways for Insurance Professionals:Importance of attending industry events like Indy Tech to network and stay updated on new trends.How to stay agile and adaptive to change in a "wicked" industry.Strategies for staying connected with your professional network, even when you can't always meet in person.Don't Miss:Hilarious stories from the Indy Tech event that will keep you laughing.Patrick's take on how insurance professionals can thrive in today's rapidly evolving environment.Subscribe & Review:Don't forget to subscribe to Insurance Town on your fa

Solenne est à la tête du podcast Finscale depuis 5 ans. C'est devenue LA référence en France et (largement au delà) sur les Fintech & Insurtech. Elle interroge chaque semaine celles et ceux qui innovent et prennent des décisions stratégiques dans l'industrie financière.Ensemble, on va se poser une question cruciale : comment faire émerger une Europe vraiment indépendante d'ici 10 ans ? Bon teaser

In this episode of Insurance Town, the Mayor, Heath Shearon welcomes Jamie Peers  really just to catch up and have a chat, but this lead to hitting the record button, and discussing the evolving landscape of the insurance industry, focusing on data integration, AI, and the challenges of maintaining clean data. Jamie shares insights from his journey through startups and consulting, emphasizing the importance of introspection and personal growth. The conversation also touches on the role of AI in solving business problems and the significance of building strong teams.Introspection is key to personal and professional growth.Data integration is more complex than it seems.AI should solve business problems, not just be a buzzword.Clean data is crucial for effective business operations.Building strong teams is essential for success.The insurance industry faces unique data challenges.Consulting offers diverse experiences but lacks depth.Startups require adaptability and resilience.Effective communication is vital in tech and insurance.Pilot programs can help improve data quality.Chapters00:00:02 Introduction and Jamie's Background00:00:36 Exploring Africa and Personal Growth00:03:01 Journey Through Startups00:05:26 Introspection and Personal Development00:08:20 Leadership and Team Building00:14:17 Data Integration Challenges00:18:41 AI in Business00:26:25 Consulting and Current Projects00:30:51 Future Plans and Team BuildingSponsors:Smart Choice Agents - The Fastest growing agency network hands downCanopy Connect- The one click solution to getting the information you need to quote your prospects 

Dive into the world of Carbon Capture and Storage (CCS) with Michel Krenzer, Global Head of Energy, and Figen Lipley, Senior Onshore Energy Underwriter. In this insightful overview, they demystify CCS technology, explain how it differs from Direct Air Capture (DAC), and highlight its pivotal role in global decarbonization strategies. Whether you're new to the topic or looking to deepen your understanding, this session offers a clear and compelling look at one of the most promising solutions for reducing industrial emissions.

This was a Keynote Speech by Bente Krogmann CEO of mTek Services, an InsurTech in Kenya driving insurance technology Platform as a Service.This speech was given as part of the 2022 InsurTech Business Series Conference #IBSConference held on the 10th of December, 2025.Hello Damola & Folumy here! Send us a quick text, comment or feedback. We would love to hear from you Check out our free resources on InsurTech ecosystem and innovation in the African Insurance space here https://linktr.ee/insurtechbusinessseriesJoin our IBS community on LinkedIn, Twitter, Instagram

Send us a textHere's a deep dive with the CEO behind Drone Strategic Partners, a firm helping organizations adopt drones, robotics, and automation to modernize security and operations. We get into how a lean aerial program can extend ground teams, drive faster decisions, and document incidents in real time without ballooning costs—think smarter patrols, clearer data, and fewer blind spots at scale.We trace the company's roots from years in insurance claims adjusting to an InsurTech approach that now supports real estate, construction, engineering, and small business clients. That background matters: they built their model around speed, documentation, and risk reduction—skills that translate directly to aerial security and inspections.On capabilities, we break down where drones make the biggest difference: upping patrol frequency, improving guard reliability, deterring crime and theft, and cutting costs via automation. We also cover the rollout playbook—policy, training, compliance, and data workflows—plus why they position themselves as a national brokerage to match each client with the right aircraft, payloads, software, and monitoring partners.If you're exploring drone security, robotics, or automation strategy, this episode covers the business case end-to-end: use cases, implementation steps, team training, and measurable ROI. Topics include drone security, autonomous patrols, aerial inspections, robotics, risk management, real estate security, construction monitoring, incident documentation, and guard force multipliers.__________Music CreditsIntroEuphoria in the San Gabriel Valley, Yone OGStingerScarlet Fire (Sting), Otis McDonald, YouTube Audio LibraryOutroEuphoria in the San Gabriel Valley, Yone OG__________________My SGV Podcast:Website: www.mysgv.netNewsletter: Beyond the MicPatreon: MySGV Podcastinfo@sgvmasterkey.com

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Elyse Myrans, CEO & Co-Founder of Tenax ai, a climate-tech startup using computer vision and AI to protect homes and their insurability, from extreme weather.Speaking from Los Angeles, Elyse shares how Tenax ai delivers property-level risk assessments for wildfire, flood and wind in 20–30 minutes via a smartphone or drone, then ingests the imagery through proprietary models to detect hundreds of features (roof class, vegetation proximity, vent mesh, window type and more). She explains why forward-looking, parcel-level data outperforms regional, backward-looking models, and how Tenax ai's outputs plug directly into carrier underwriting workflows (they provide the features and confidence, insurers keep their own pricing).Elyse also highlights the homeowner experience: tailored mitigation plans with prioritised actions and referrals to local vendors, removing “speed bumps to action” so customers can reduce risk, lower premiums over time, and even move properties back inside the band of insurability. She draws a useful analogy to telematics in auto insurance: dynamic, behavior/feature-based data enabling more accurate pricing and better outcomes for both carriers and policyholders.In the Espresso Round, Elyse discusses building a tech-insurance hybrid team, why empathy and trust are non-negotiables in startup culture, and offers candid advice for insurance leaders considering the shift to insurtech: get comfortable with the unknown, stay nimble, and keep your eye on what matters as conditions change.Connect with Elyse Myrans on LinkedIn and learn more about Tenax ai.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

Majesco's Denise Garth is joined by K2 Insurance Services' Matthew LuBien to unpack the key ingredients to MGA success. They dive into market opportunities driving future growth, areas where product development needs support, and what to look for when selecting a technology foundation and partners. The conversation also explores why minimizing customization matters, how to bridge underwriting expertise with technology, and the ways data and AI are revolutionizing insurance.

L'episodio di oggi rappresenta la versione podcast della tavola rotonda dal titolo “Evoluzione Finanziaria - Costruire l'ecosistema del Fintech italiano” svoltasi lo scorso 9 settembre, nella seconda edizione 2025, presso la sede dello studio legale internazionale CMS Adonnino Ascoli & Cavasola Scamoni a Roma, che ha gentilmente ospitato l'incontro.Il progetto ha lo scopo di facilitare il dialogo e la cooperazione tra gli stakeholders del fintech italiano per il migliore sviluppo del settore, rendendo partecipe il pubblico sulle discussioni e sui lavori in corso.Troverete in questo episodio la versione integrale della discussione di un panel unico nel suo genere: Giancarlo Goretti –  Responsabile del Centro per l'innovazione Milano Hub della Banca d'Italia Laura Larducci – Dirigente, Ufficio Regolamentazione e politiche del settore finanziario, Dipartimento del Tesoro, Ministero dell'Economia e delle Finanze Giovanna Maria Boi - consigliere senior di Consob Gianfranco Torriero – Vice Direttore Generale Vicario, di ABI, l'associazione bancaria italianaAlessandra greco,  Senior Advisor - Area Credito e Finanza, di Confindustria Laura Grassi – Direttrice dell' Osservatorio Fintech & Insurtech del Politecnico di MilanoClelia Tosi – Head of Fintech District Leonardo Patroni Griffi – Vicepresidente del Consorzio delle Banche Popolari Luigi Luzzatti e Presidente Banca Popolare di Puglia e Basilicata Hermes Bianchetti - Vice Direttore Generale di Banca Valsabbina Rosalia Aiello – Open Innovation di BPER BancaRoberto Nicastro – Presidente di Banca AideXa Tommaso Gamaleri – Co-Founder & Group Executive VP di YounitedAndrea Brancatelli – General Counsel – Europe di  MoneyGram Cristiano Motto Ceo di Fairtile Alessandro Bragazzi Head of Processing Interface and Business Support di Intesa San PaoloPaolo Bonolis - Partner Responsabile del Dipartimento Banking and Finance, CMS e Docente di Digital Finance, Luiss UniversitySamantha Barbero Advisor and Jury Member European Commission e CEO di ValueXMatch (si legge value for match)Modera Vincenzo Marzetti, Fondatore di Zero IN - Sharing Knowledge, di Zed Visual - AI Animation & Storytelling e del Podcast Inside Finance che ha organizzato l'incontro. Il progetto fa parte di una serie di iniziative in cantiere per la creazione di ecosistemi in varie aree tematiche come contributo allo sviluppo economico, politico e sociale per mezzo di una migliore sinergia tra gli stakeholders di sistema e come incentivo alla cultura economico-finanziaria della collettivita'. Vi invitiamo a iscrivervi gratuitamente nel podcast Inside Finance nelle principali piattaforme di streaming per i prossimi aggiornamenti e di inviare una mail a segreteria@zeroin.it per maggiori informazioni.Buon ascolto.

In this weeks episode, the Mayor and Toby discuss the intersection of technology and insurance, focusing on the challenges and opportunities within the industry. They explore the role of AI in transforming insurance processes, the importance of understanding client needs, and the potential for technology to attract new talent to the field. Toby shares insights from his journey in the insurance and tech sectors, highlighting the innovative solutions his company, OneFort, is developing to streamline operations and enhance client relationships.TakeawaysAI is transforming the insurance industry by automating processes.Understanding client needs is crucial for effective insurance solutions.Technology can attract new talent to the insurance field.OneFort focuses on independent insurance agents to maximize impact.Manual processes in insurance are time-consuming and need automation.Cross-selling and upselling are key strategies for insurance growth.AI can help identify underinsured clients and recommend solutions.The insurance industry faces a talent shortage that technology can address.OneFort integrates with existing tools to streamline insurance workflows.Toby emphasizes the importance of continuous innovation in tech solutions.Chapters00:00:02 Introduction and Greetings00:00:05 Discussing Upcoming Events00:00:20 The Role of Magic in Trade Shows00:03:23 Toby's Journey in Insurance and Tech00:07:55 Miscommunication in Insurance and Tech00:16:21  Focus on AI for producers, and CSR's 00:29:01  AI Solutions for Insurance00:32:04 Cross-Selling and Upselling with AI00:39:32 Future Plans and Industry GrowthSponsors:Smart Choice The Fastest growing agency network in country! Hands DownCanopy Connect - Your 1 click solution to getting the dec pages you need to quote your prospects

What happens when the next generation of InsurTech leaders blends efficiency with servant leadership? Jason Cass sits down with Toby Hung, Co-Founder & COO of 1Fort, to talk about AI-driven automation, the future of agency workflows, and why people, not just technology, remain at the center of insurance. Key Topics: Toby shares 1Fort's vision as an all-in-one AI solution for commercial agencies Automating submissions and proposals with AI to save time and money Why productivity and efficiency are two sides of the same strategy Lessons on leadership, mentorship, and building with servant values The insurance talent shortage and what younger generations want from work How agencies can make insurance a career path for Gen Z and Millennials The role of culture, impact, and balance in retaining and growing great teams Reach out to: Toby Hung Jason Cass Visit Website: 1Fort Agency Intelligence Produced by PodSquad.fm

A team from Tata Consultancy Services (TCS), based at its Letterkenny Global Delivery Centre, has won the NorthWest regional chapter of the prestigious TechIreland National AI Challenge 2025. Their innovative solution, Project Aura: The AI-Native, Universally Accessible Browser, earned them the top spot and a coveted place in the National Finals, to be held in Galway on September 18th. The TechIreland National AI Challenge is a hackathon-style initiative bringing together developers and AI enthusiasts from across Ireland to build practical AI solutions addressing real-world problems. This year's competition saw over 500 participants nationwide, with the first leg hosted across 10 regional hubs. The winning TCS team, comprising Arjun Prakash, Daniel Browne, Dean Burgess, Deepanand Saha Roy, Ersi Ni, Kaushal Bhavsar, Prince Mercy, and Sreekanth Palagiri, impressed judges with Aura's human-centred approach to redefining web accessibility. Their dedication and expertise secured them the top position at the regional event, held on September 5 and organised by the Donegal Hackathon Hub, a collaboration between Atlantic Technological University's CoLab, ALPHA Innovation and WiSAR Labs. "We are incredibly proud of our team's success at the NorthWest Hub and the remarkable work they've done with Project Aura," said Chris Lynch, Senior Leader & Delivery Head, TCS Letterkenny GDC. "We're thrilled that TCS will represent the NorthWest at the National Finals and showcase the transformative potential of AI in creating a more accessible digital world. It's also exciting to see three teams from the NorthWest advancing to the Finals, the highest number from any regional hub nationwide. This is a true testament to the talent and innovation within our local workforce." "Project Aura is more than just a browser; it's a statement of intent," said Deepanand Saha Roy, Head of A, Data & Analytics at TCS Letterkenny GDC and a member of the winning team. "We set out to challenge the status quo in web accessibility by designing an AI-native solution that adapts to real user needs. Our goal is to make the internet truly inclusive, and we're excited to bring this vision to the national stage." The TCS team will now present Project Aura at the National AI Meet in Galway on September 18, joining 14 other finalist teams. The third edition of the National AI Meet will convene senior leaders from industry, academia, and public policy to highlight Ireland's growing leadership in AI adoption. The event will be officially opened by Minister Niamh Smyth TD, Minister of State at the Department of Enterprise, Trade and Employment, with responsibility for Trade Promotion, Artificial Intelligence, and Digital Transformation. Inspired by Ireland's national AI strategy, "AI - Here for Good," the National AI Challenge promotes people-centred, ethical AI development across diverse sectors, including FinTech, InsurTech, Health, Enterprise Solutions, Public Services, ImmersiveTech and Sustainability. About Project Aura Globally, millions face significant barriers to accessing online content due to limitations in traditional web design. While conventional accessibility solutions often focus on regulatory compliance, Aura takes a radically different approach, prioritising real user experience. Built from the ground up, Aura leverages advanced AI to make the web genuinely accessible for everyone, everywhere. This innovative browser aims to redefine web accessibility by putting people first, ensuring a truly inclusive online experience.

Episode Info Rob Galbraith is the founder and CEO of Forestview Insights and is the author of the international bestselling book, The End of Insurance As We Know It. Rob is an award-winning speaker who has shared his unique insights at numerous events around the globe on the topics of innovation, insurtech, and the future of insurance. Rob has over 25 years of experience in the financial services industry in a variety of innovation and leadership positions at AF Group, USAA, and the Federal Reserve Board.  Episode Highlights The interview with Rob Galbraith at the 2025 PLRB Innovation Summit covers several key topics related to innovation in the insurance industry. Rob Galbraith, the founder and CEO of Forestview Insights, discusses his role in consulting and training traditional companies, particularly in the insurance sector, to foster a culture of innovation. Key points from the interview include: Building a Culture of Innovation: Rob emphasizes the importance of creating a sustainable culture of innovation within companies, which goes beyond the efforts of a single leader or project. He highlights that innovation should be treated as a discipline similar to underwriting or actuarial science. Challenges in Innovation: He acknowledges the difficulties companies face in maintaining innovation, particularly in aligning IT projects with business needs. Rob shares his experiences with core system projects and the challenges of implementing new systems that meet business requirements. Role of AI: The discussion touches on the potential of AI to address technical debt and streamline processes in the insurance industry. Rob shares insights on how AI can help in summarizing regulatory documents and customizing systems without extensive manual programming. Long-term Perspective in Insurance: Rob discusses the long-term nature of the insurance business and how this perspective can be advantageous for innovation. He suggests that the industry's focus on long-term outcomes could support a more thoughtful approach to innovation. Overall, the interview provides valuable insights into the strategies and challenges of fostering innovation in the insurance industry, with a focus on the role of leadership, culture, and technology. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

Are brokers being replaced by AI? Not quite. In this episode, we unpack how Augmented Intelligence is transforming the aviation insurance industry—and how brokers can lead the charge. From faster submissions to predictive analytics and scalable tools, AI isn't taking jobs—it's making them better. Our guests share how to prepare for the shift, serve clients better, and stay relevant in a rapidly digitizing world.

This one is a Mayor Solo! Mail bag episode! STICK AROUND and hang out with me. If you dont want to hear a solo episode , I get it , Go check out another one of your favorite shows, no hurt feelings here. But if you wanna hang out with me, I look forward to the next 39 minutes with you itll be fun Sponsors:Smart ChoiceCanopy Connect 

In this week's episode the Mayor Heath Shearon hosts another town hall meeting. This week we talk about the headaches of intake forms and gathering of prospect information, And the back and forth of gathering pertinent information for underwriters. All of these things can end up being a roadblock. All of these things can sometimes caused bottlenecks in your agency. That is where Canopy Connect comes into play with their intake platform. They're one click solution that I've been talking about for 5 years now.  Thanks to Ray Huang for making the visit to Insurance Town and Showing us behind the scenes.  If you did miss this episode live, this is your chance to check it out. If you would like to learn more about Canopy Connect,  please go to usecanopy.com health and take advantage of the discount, book a demo, check it out. If you want to watch this episode go to our Youtube channel and check it out.  Sponsors Smart Choice- The fastest growing agency network hands down. 10,000 agencies nationwide trust them with over 11 BILLION  in written premium. Canopy Connect- Your One Click Solution to getting dec pages you need to quote your prospects. 

Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that better world. She founded an insuretech called Faura to … Read More » The post Young Founder Seeks Insurance ‘Transparency' appeared first on Insurance Journal TV.

Could insurance providers forge a new bond of trust with policyholders? Valkyrie Holmes, age 21, is working toward that better world. She founded an insuretech called Faura to … Read More » The post Young Founder Seeks Insurance ‘Transparency' appeared first on Insurance Journal TV.

In this weeks episode of Insurance Town, The Mayor Heath Shearon, sits down with Valerie Bowden, founder of Crdle, to discuss the evolving landscape of outsourcing and the unique opportunities Africa presents. Valerie shares her journey from backpacking across Africa to establishing a successful outsourcing company that champions fair wages and ethical practices. Discover how Crdle is changing the game by connecting businesses with talented professionals from the continent. IntroductionHost introduction and episode overview Shoutout to sponsors: Smart Choice and Canopy Connect[03:15] Valerie's JourneyValerie shares her adventurous backpacking trip across Africa How her experiences led to the founding of Cradle[10:45] The Cradle MissionDiscussion on ethical outsourcing and creating sustainable jobs The importance of fair wages and supporting African talent[18:30] Bridging the GapHow Cradle connects African professionals with global businesses Success stories and client experiences[25:00] The Role of AIValerie's insights on AI's impact on virtual assistants How AI tools enhance the capabilities of offshore teams[32:15] Tips for Hiring Offshore TalentValerie's advice for businesses looking to hire from Africa Best practices for onboarding and training virtual assistants[40:00] Closing ThoughtsValerie's vision for the future of outsourcing Final words and how to connect with Valerie and CradleSponsors:Smart Choice: The fastest growing agency network, offering a wide range of services to help agencies thrive. Visit smartchoiceagents.com for more information. Canopy Connect: Revolutionizing the way agencies handle client data with their innovative intake form platform. Learn more at usecanopy.com.Want to work with Crdle ? want to contact Valerie Bowden

In this episode of the FNO: InsureTech Podcast, we welcome Kyle Geoghan, Co-Founder and CEO of Indemn, for a deep discussion on the real-world impact of generative AI in insurance. Kyle shares his trajectory from early days in a family insurance agency, through his experience at CoverWallet, to launching Indemn in 2021. The episode details how Indemn began by building an MGA for event insurance with Markel—where nearly 95% of its direct-to-consumer operations rely on AI agents—and how the firm is now focusing primarily on its core SaaS platform. Listeners gain a data-driven understanding of how Indemn's technology automates quoting, underwriting, broker support, and especially broker portal workflows, as well as Kyle's evidence-based view of industry adoption. Key Highlights Kyle traces his roots to his family's Long Island insurance agency, starting at age 12 and later moving to digital innovation at CoverWallet before co-founding Indemn. Indemn was launched in 2021 as a generative AI company for insurance. It initially operated as an MGA selling Markel-backed event and wedding insurance, introducing an AI agent model—at EventGuard, approximately 95% of customer interactions are handled by AI agents. As part of a strategic pivot, Indemn is selling the EventGuard MGA subsidiary to devote greater resources to SaaS technology enablement for carriers, MGAs, and broker networks. Indemn's platform supports AI-driven quoting, stepwise underwriting, certificate generation, and status updates. Broker portal assistance is a core use case, enabling agents to receive accurate, real-time answers to underwriting and product questions, reducing repetitive workload by 30–40% for underwriters and CSRs. Adoption patterns show most consumer users are comfortable with AI workflows, while a majority of brokers also warm to this model over time—particularly when embedded in broker portals with feedback mechanisms for user trust. Kyle notes that, historically, insurance industry adoption has been cautious; however, he identifies late 2022 and 2025 as crucial milestones, with 2025 predicted as a year of significant scaling in generative AI deployment across the sector.

In this episode, Mayor Heath Shearon, sits down with Thomas Mann to explore the intersection of technology and operations in the insurance industry. Discover how Thomas's journey from a multi-generational insurance background to a tech-focused role has shaped his approach to agency success. They discuss the importance of integrating technology with operations, avoiding common pitfalls, and the value of involving your team in tech decisions."Nothing is fully launched until it's embedded in a process.""You should design your processes and your tech stack around the customer journey.""The greatest piece of tech that ever existed is just going to be a drain on the P&L if your people don't use it."Key Topics:The evolution from agency to tech operations Importance of aligning technology with agency processes Avoiding shiny object syndrome in tech adoption The role of team involvement in tech decisions Insights on building a cohesive tech ecosystemConnect with Thomas Mann on LinkedIn or visit agency-focus.com to book a call and explore how to enhance your agency's tech and operations.Link in first comment.

In this weeks episode, you are simply eavesdropping in on a fun conversation with me and two of my faves, Lindsay Wallace & Caleb Cramer . It is part goofy, and part serious but it's all heart and it's all fun trying out a new format here on this one and I'd love to hear your thoughts.I am so incredibly lucky I get to do this show every week. It makes me completely happy and it couldn't be done without you. Thank you for listening. Thank you for subscribing. Thank you for helping me achieve my dreams.Thank you to my sponsorsSmart Choice® fastest, growing agency network, hands-down. Canopy Connect - the one click solution to getting dec pages,loss runs, but now they have a new intake platform you've got to check out

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Suzanne Williams-Charles, CEO of the Bermuda International Long-Term Insurers and Reinsurers (BILTIR), the industry body representing Bermuda's globally significant life and annuity sector.Speaking from Hamilton, Bermuda, Suzanne shares her journey to leading an association that champions the interests of long-term insurers and reinsurers on the island. She talks about BILTIR's role in advocacy, education, and community engagement, and how the organisation works closely with government, regulators, and members to ensure Bermuda remains a world-class insurance and reinsurance hub.Suzanne discusses the unique position Bermuda holds in the global risk landscape - particularly in life and annuity reinsurance and the importance of balancing innovation with robust regulatory frameworks. She highlights BILTIR's initiatives to attract and develop local talent, foster industry collaboration, and address emerging challenges, from changing demographics to evolving solvency requirements.In the Espresso Round, Suzanne shares valuable insights for insurance professionals considering an international career move, and why Bermuda offers a rare combination of professional opportunity, close-knit community, and global impact.Connect with Suzanne Williams-Charles on LinkedIn and learn more about BILTIR.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

Episode Info Reid Holzworth leads Ivans' strategic direction. He is a prominent insurance industry leader with extensive insurance experience in both broker and insurer distribution environments. Reid began as an independent agent, frustrated that the products on the market didn't fit well with his business model. So he founded and became CEO of TechCanary, an InsurTech leader on the Salesforce platform  that Applied Systems acquired in 2019. TechCanary built an innovative set of insurance solutions on the Salesforce platform to create choice and flexibility for agencies who prefer Salesforce.com, which has since been incorporated in Applied's portfolio under the name Applied Epic for Salesforce. Episode Highlights Introduction The video begins with a discussion about Reid's journey into the insurance industry, starting on the broker side and eventually managing an agency. Reid shares insights into their experience of franchising an agency and building a system on the Salesforce platform. Key Topics Discussed Building TechCanary Reid founded TechCanary, a technology company that became the leading insurance solution on the Salesforce platform. They discuss the partnership with Salesforce and the expansion into working with MGAs, carriers, and wholesalers. The Role of Ivans Ivans is highlighted as a crucial player in connecting carriers and agencies. Reid explains how Ivans transitioned from a nonprofit to a for-profit entity and its acquisition by Applied Systems. Technology and Innovation in Insurance The conversation touches on the integration of third-party data sources and the importance of operational efficiency. Reid emphasizes the need for continuous innovation and adaptation in the insurance industry. Challenges and Opportunities Reid discusses the challenges faced in the insurance industry, such as the need for better data management and the potential of AI and other technologies to transform business operations. He does not see AI replacing agents and brokers because of the way relationships are so critical to the work they do, but does see areas will it will have great impact, especially for work that has shifted to lower cost locations globally. Future Outlook The video concludes with a forward-looking perspective on the insurance industry, highlighting the importance of evolving and iterating on business models to stay competitive. Conclusion Reid shares his unique vantage point in the industry, bridging the gap between traditional agency operations and modern technological advancements. The discussion underscores the dynamic nature of the insurance industry and the continuous need for innovation. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

Heute steht alles im Zeichen von Aufbruch und Innovation, denn das Team begrüßt ein neues Mitglied: Simon Moser – und der bringt wirklich einiges mit. Simon ist nicht nur Gründer und erfolgreicher Startup-CEO, sondern auch ein echter Pionier im Bereich Künstliche Intelligenz in der Versicherungswelt. Er ist bekannt dafür, im Anzug Cap zu tragen und eher wie der Headliner eines Tech-Festivals zu wirken als wie ein klassischer Versicherungsprofi.In dieser Episode erfährst du mehr über Simons Werdegang, wie er es von der Tätigkeit als Makler bis hin zur Gründung seines eigenen KI-Startups geschafft hat und warum ausgerechnet die Versicherungsbranche dringend mehr innovative Gründer wie ihn braucht. Simon teilt seine Vision davon, wie KI nicht nur Prozesse effizienter machen, sondern auch neue Chancen für alle Beteiligten schaffen kann – von digitalen Maklern über Traditionsversicherer bis hin zu jungen Gründern.Das Gespräch dreht sich außerdem um die Frage, wie es gelingen kann, KI wirklich nachhaltig in die Branche zu bringen. Simon gibt ehrliche Einblicke in die Herausforderungen und Chancen von Startups im deutschen Markt und verrät, warum sein Unternehmen Muffin-Tag heißt – und nicht Donut-Tech! Außerdem erfährst du, worauf es in der Zusammenarbeit zwischen etablierten Playern und Startups wirklich ankommt, und wie wichtig Mut, Fokus und der richtige Mindset sind, um im Versicherungsmarkt mit KI etwas zu bewegen.Freu dich auf eine offene, menschliche und teilweise sehr humorvolle Folge mit vielen spannenden Einblicken hinter die Kulissen – nicht nur über KI, sondern auch darüber, was den Insurance Monday so besonders macht! Schreibt uns gerne eine Nachricht!WERBUNG - Diese Episode wurde durch PPI unterstützt. PPI – Inspired by Simplicity. PPI verbindet Fach- und Technologie-Know-how, um komplexe Finanzprojekte in der Versicherungs- und Bankenwelt unkompliziert umzusetzen. Mit über 800 Expert:innen, europaweit führenden Lösungen im Zahlungsverkehr und der Vision „From Paper to Pixels“ begleitet PPI ihre Kunden erfolgreich in die digitale Zukunft.

In this episode, FNO: InsureTech hosts a conversation with Spencer McInvaille, Director of Digital Forensics at Envista Forensics, to examine the expanding role of digital evidence in insurance investigations. The discussion explores practical methods for extracting and interpreting data from everyday devices—such as cell phones and vehicles—to assist with claims validation. Listeners gain a measured perspective on how location information, privacy considerations, rapid advancements in technology, and evolving threats like AI-manipulated imagery intersect in contemporary claims handling. Key Highlights Comprehensive overview of digital forensics as applied in the insurance space, with emphasis on how cell phones, computers, and vehicle data are leveraged to answer critical questions in claims and litigation. Practical applications of digital location data: Spencer explains how investigators may use cell phone and carrier records to determine an individual's whereabouts during an alleged loss and support or refute policyholder narratives. Data privacy, security, and generational perspectives are addressed together—touching on device security practices, informed consent, differences in comfort levels across age groups, and the realities of data retention and access. Discussion of connected vehicle data and the volume of information modern vehicles and rentals may store; Spencer references an “Inside Edition” segment that illustrated data retrieval capabilities, noting this as a demonstration of industry techniques rather than proprietary information. Examination of artificial intelligence in the investigative process—Spencer discusses both the use of AI to manage large digital datasets and the growing need to detect manipulated images or synthetic media; only general capabilities are described, with no specific product endorsements or recommendations. Guidance for insurance practitioners and the public on applying basic device security measures, understanding personal data tradeoffs, and responding swiftly to preserve evidence following an incident.

In this Episode Our Mayor, Heath Shearon as he sits down with Hari Srinivasan to explore the fascinating world of life insurance. From cricket to Cardinals, and from tech to insurance, Hari shares his journey and insights into making life insurance accessible and meaningful. Discover how iCover is revolutionizing the industry with its innovative platform and community-focused approach. Hari shows us the importance of personal passion in entrepreneurship. We also hear about iCover's unique approach to life insurance The role of community insurersThank You to Our Sponsors:Smart Choice: Your partner in insurance solutions. Canopy Connect: Simplifying insurance verification Olde School Marketing: Bringing traditional marketing into the digital age.

In this Power Producers Podcast episode, David Carothers welcomes Chris Luiz, CEO of Scout Insurtech, to talk about the intersection of technology and the insurance industry. From MGAs to claims adjusters, Chris sheds light on the latest tech innovations that are helping the insurance ecosystem. They discuss the importance of community building in tech and how the right tech solutions can improve processes and enhance efficiency for agencies and carriers alike. Chris brings his extensive experience in tech and insurance innovation to the table, sharing insights on how to cut through the noise of the InsurTech space and focus on what truly adds value. This episode is packed with discussions on AI, tech adoption, and how to bridge the gap between agency and carrier technologies to streamline workflows. Key Highlights: Tech in Insurance Chris and David discuss the latest tech innovations available for agents, claims adjusters, MGAs, and carriers. They explore how these technologies can integrate to improve efficiency across the insurance ecosystem. Community Building Through Tech Chris emphasizes the power of building a strong community in the tech space and how collaboration and shared knowledge can drive better results for everyone involved. Adapting to AI They dive into the growing role of AI, particularly in enhancing insurance processes. From AI-driven email optimization to voice assistants for basic inquiries, AI is making insurance more efficient. Tech Simplification Chris explains how the new wave of tech is designed to be low-touch and easy to integrate into existing systems, reducing the burden on agencies looking to innovate without overhauling their entire tech stack. Building a Paid Community Chris shares how Scout creates paid membership communities that foster networking and collaboration, creating valuable connections among insurance professionals across various sectors. Connect with: David Carothers LinkedIn Chris Luiz LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Scout InsurTech Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

This week  Heath Shearon, the Mayor of Insurance Town,  sits down with his good friend Craig Bender, the visionary behind InsureU2. In this episode, Craig shares his journey from a  big player in the paintball community as a young "kid" to a leader in the insurance industry. Discover how his unique approach to marketing and community building is reshaping the way insurance is perceived and practiced. Craig discusses the importance of authenticity in content creation, the power of community in driving industry change, and his vision for the future of insurance. He also opens up about his personal experiences, from his family's influence on his career to his innovative strategies for marketing and growth. Whether you're an industry veteran or new to the field, Craig's insights offer valuable lessons on leadership, resilience, and the art of building a lasting brand.Chapters:0:00 - 5:00- Introduction to Craig Bender-Heath introduces Craig Bender and his accomplishments. -Discussion on Craig's bi-coastal lifestyle and recent award. 5:01 - 15:00Early Beginnings and Family Influence-Craig's introduction to the insurance industry through his family. -The impact of his mother's career and his early experiences. 15:01 - 30:00- Marketing Innovation and Insure U2-Craig's pivot to marketing and the creation of InsureU2. -The philosophy behind the brand and its community focus. 30:01 - 45:00 Content Creation and Industry Impact-Craig's approach to content creation and its influence on the industry. -The importance of authenticity and consistency in marketing. 45:01 - 60:00 Future Vision and Community Building-Craig's vision for the future of Insure U2 and the insurance industry. -The role of community and collaboration in driving change.Quotes:"Unity is everything... it shows that we're all together and on the same page." - Craig Bender "If I want something, I need money for it. How do you get money? You work." - Craig Bender "The content is what's going to live forever... it's the message that I'm saying." - Craig Bender "It's not about speed to market when you're building a longevity company." - Craig Bender "I love insurance, but I also love seeing other people win." - Craig BenderTune in to hear more about Craig's inspiring journey and his plans for the future of the insurance industry. Don't miss out on the insights and strategies that can help you grow your own brand. Subscribe now for more episodes!Sponsors:Smart Choice Agents Program Canopy Connect Olde School Marketing

Episode Summary: Join us for an insightful conversation with Draye Redfern, a marketing expert with a rich background in insurance and a knack for innovative strategies. Draye shares his journey from working in his family's insurance agency to founding Redfern Media, a marketing agency that has helped numerous businesses thrive. Discover the power of direct mail, the importance of knowing your numbers, and the value of building personal connections in business.00:02:00 Introduction to Draye Redfern and his background in insurance 00:10:30 The power of direct mail in modern marketing. 00:22:15 Draye discusses the ANKR framework for business growth.00:35:45 The importance of personal branding and social media presence.00:48:00 Understanding business metrics and their impact on success. 1:05:00 Closing thoughts and Draye's upcoming projects.Memorable Quotes:"Good marketing is really, really impactful." – Draye Redfern "The riches are in the niches." – Draye Redfern "It's five times to 25 times more expensive to go get a new customer than it is to simply retain an existing one." – Draye Redfern "The sweetest sound of someone's ears is the sound of their own name." – Draye RedfernGuest Information: Draye Redfern is the founder of Redfern Media and a seasoned marketing consultant. Connect with him on social media @DrayeRedfern or visit fractionalcmo.com for more insights.Explore Draye's book, "The Recession Survival Guide," available on Amazon and Audible, and stay tuned for his upcoming release on the ANKR framework.Sponsors:Smart ChoiceCanopy Connect Olde School Marketing

Amit Garg, co-founder and managing partner at Tau Ventures, shares how he backs startups at the intersection of healthcare, enterprise, and automation.. Drawing from his experiences as an operator, VC, and nonprofit founder, Amit offers a pragmatic and deeply thoughtful perspective on what makes a venture-backable company, and why doing the right thing can (and should) drive valuation.In this episode, you'll learn:[04:40] Why Amit believes _“VC is one of the most intellectually fulfilling jobs in the world”_—and how it blends empathy and long-term conviction[11:40] Betting on uncomfortable timing: Tau backed Iterative Health before AI in gastrointestinal innovation was trendy[17:40] "I value humility more than confidence." Amit's surprising lens on what makes a founder trustworthy (and fundable)[21:30] Understanding how to extend your runway to 24 months is the key to success in early-stage startups.[25:20] What founders must understand about true VC alignment[29:49] Value vs. valuation: The myth founders must unlearn to avoid being misled by hype-driven fundraisingThe nonprofit organization Amit is passionate about: Hospital for HopeAbout Amit GargAmit Garg is the Co-founder and Managing Partner at Tau Ventures, a Silicon Valley-based early-stage venture capital firm. With a background in engineering, product, and investing, Amit has built a career around intersecting deep tech with human impact. Prior to founding Tau Ventures, he worked at Google, Norwest Venture Partners, and Samsung NEXT. He's also the co-founder of Hospital for Hope, a nonprofit hospital in rural India. Amit brings a global, grounded, and mission-driven lens to evaluating startups, with particular focus on AI, digital health, and enterprise infrastructure.About Tau VenturesTau Ventures is a seed-focused venture capital firm investing in startups at the intersection of AI, healthcare, automation, and enterprise infrastructure. Founded by operators-turned-investors, the firm applies deep technical understanding and pragmatic business insight to back early-stage teams tackling real-world challenges. Tau operates with a lean fund model, high conviction, and a focus on value creation over hype. Its portfolio includes startups applying cutting-edge technology to improve healthcare diagnostics, workflow automation, and infrastructure scalability. Tau's portfolio companies include 1Password, Absci, Alpaca Health, Autonomize AI, Iterative Health, Vecna Robotics among others.Subscribe to our podcast and stay tuned for our next episode.

In this Episode of Insurance Town, The Mayor Himself sits down and shares his experiences from IB FutureFest 2025, He shares his exhilarating experience at Future Fest, an innovative insurance festival held on the Santa Monica Pier. Discover the unique atmosphere, engaging activities, and insightful sessions that set this event apart from traditional conferences.Festival Vibes: Future Fest's outdoor setting on the Santa Monica Pier created a vibrant, festival-like atmosphere with activities like yoga, putt-putt, and live music. Attendees enjoyed a unique blend of professional development and leisure. Engaging Sessions: The event featured diverse sessions on AI, cybersecurity, and leadership, with industry experts like Christopher Franklin sharing their insights. The sessions catered to both agencies and carriers, offering valuable content for all attendees. Networking Opportunities: Future Fest fostered meaningful connections, allowing attendees to engage in deep conversations and build lasting relationships. The atmosphere encouraged networking in a relaxed and enjoyable setting. Sponsors & Support: A special thanks to sponsors Smart Choice, Canopy Connect, and Old School Marketing for their continued support, enabling such enriching experiences.Key Quotes:"If you do what you love, you never have to work another day in your life." "Future Fest was like adult summer camp, with new friendships and meaningful conversations." "The atmosphere was phenomenal, the backdrop was phenomenal, the speakers were phenomenal."Shout Out: A big thank you to Insurance Business and Key Media for organizing such a groundbreaking event. Their dedication to creating a unique and engaging experience truly set Future Fest apartCall to Action: Don't miss out on next year's Future Fest! Visit insurance.myfuturefest.com to join the waitlist for 2026.Sponsors:Smart ChoiceOlde School marketingCanopy Connect 

 Join us as we dive into an insightful conversation with Peter Flynn, who leads the personal lines vertical in the Americas for Exceedance. Discover his journey from an underwriting trainee at Chubb to his current role, and learn about the innovative ways Exceedance is transforming the insurance industry.Peter's career path and experiences in the insurance industry The role of Exceedance in operationalizing insurance companies Insights on AI's impact on personal lines and customer service The evolving landscape of the E&S and MGA markets The importance of partnerships in the insurance ecosystemKey quotes "Exceedance does everything an insurance company does except for take risk and distribute products.""We tend to overestimate the impact of technology in the near term and underestimate it in the long term.""If I were to invest my capital in taking risks right now, I'd want to do it on an E&S basis.""I don't want to be called a vendor, I want to be a partner."Sponsors:Smart ChoiceCanopy ConnectOlde School Markting

Dave McClure, founder of Practical Venture Capital and co-founder of 500 Startups, dives deep into the growing role of secondaries in venture capital. Dave explains how today's longer startup cycles and liquidity droughts have created opportunities (and confusion) around secondary markets. He breaks down what secondaries actually are, how Practical VC operates, and key trends shaking up the system. With his trademark candor, Dave also shares hard truths for both founders and VCs navigating this next chapter of private markets.In this episode, you'll learn:[03:55] Dave's journey to becoming an investor[06:30] The early evolution of accelerators and why “lots of little bets” took off[09:50] How cloud, open source, and low CAC changed the startup funding game[12:49] Why startup liquidity timelines have doubled—and what that means for founders and LPs[14:56] What secondaries really are (hint: not just one thing)[19:31] Does venture's illiquidity attract the right kind of investors—or just the most patient?[22:06] The discipline of public markets vs. the opacity of private ones[26:37] What Practical VC looks for in a secondary opportunity (and the $50M–$100M revenue rule)[29:14] How Dave screens funds and companies for possible exits[33:37] What's exciting (and worrying) about secondaries, stablecoins, and emerging marketsThe nonprofit organization Dave is passionate about: New StoryAbout Dave McClureDave McClure is the founder of Practical Venture Capital, a firm focused on liquidity through venture secondaries. Previously, he co-founded 500 Startups, one of the world's most active early-stage venture funds. A PayPal alumni and self-described nerd turned investor, Dave has worked across engineering, marketing, and venture roles, investing in hundreds of startups globally. He's known for his honest insights and bold bets on opportunities before they're ‘cool'.About Practical Venture CapitalPractical Venture Capital is a Silicon Valley-based VC secondary firm providing liquidity to GPs, LPs, and founders through targeted secondary investments. Specializing in fund-level and company-level secondaries, Practical VC aims to shorten the venture capital time horizon by backing mature, revenue-generating companies with clear exit paths. The firm focuses on portfolios nearing liquidity and brings a flexible, creative approach to valuation, pricing, and structure.Subscribe to our podcast and stay tuned for our next episode.

In this episode, Darren Bloomfield sits down with Shannon Spies, Technology Alliance Manager at Guidewire Software, to explore how Guidewire is reshaping the global P&C insurance ecosystem through strategic partnerships, digital transformation, and AI innovation. Shannon shares insights into the Insurtech Vanguard program—an incubator for startups driving real change in the industry—and explains how Guidewire connects carriers with validated, scalable solutions that reduce manual processes and accelerate underwriting and claims workflows. From tips for startups entering the space to the evolving role of AI, IoT, and telematics, this episode dives into what it takes to innovate in a risk-averse industry—and why collaboration is key.Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

What does it take to build an MGA that not only launches but lasts? Tim Quayle has spent the past decade answering that question, not in theory, but in practice. As CEO of OneAdvent, a London-based MGA incubator and service platform, he's helped launch and scale more than 15 underwriting businesses and seen plenty more that didn't make it. In this episode, Matthew Grant speaks to Tim about the real ingredients of MGA success. Not the glossy pitch-deck version, but the messy, pragmatic reality: why experience matters, what investors are really looking for, and how the market has matured in the last ten years since the “InsurTech” label first emerged. In this conversation, Tim shares: Why most early-stage MGAs underestimate how long things take and how much they'll cost What's changed in capacity and investment appetite, and why “grown-up plans” are now a must The risk of pushing too hard, too fast and how to preserve credibility with stakeholders Why deep insurance experience still outweighs tech fluency in this market The myth of radical disruption and why incremental improvement is the better bet How OneAdvent is investing in AI and data to better support underwriting teams across its platform We also explore broader themes: the shifting dynamics between MGAs and capacity providers, the evolution of embedded insurance, and why many promising innovations still struggle to gain traction in such a regulated, relationship-driven industry. You can join Tim Quayle in person at our upcoming MGA Half Day event on July 15th. Tim will be moderating a panel on the key ingredients for a winning MGA, alongside Adam Kembrooke, Founder and Managing Director, Amiga Specialty, Jacqui Ferrier, CEO, Carbon Underwriting and Tomos Ashfield, Chief Development Officer, The Ardonagh Group.  With only a few tickets left, sign up now to be able to join us for what is shaping up to be the biggest UK gathering focused entirely on the delegated authority market this year. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain why radical disruption often fails in insurance, and how incremental innovation leads to sustainable business growth. List the core capabilities MGAs need to present a “grown-up” proposition to capacity providers and investors. Identify the key components of a data-driven MGA operating model and how platforms like OneAdvent's OneView can support underwriting performance. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 362 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

n this week's visit to Insurance Town, I had the pleasure of sitting down with Spencer Witcher, a second-generation insurance pro who's doing big things with Smart Choice. We had a real talk about the challenges agents face in hard-to-place markets — and how finding the right partners can make all the difference.We peeled back the curtain on:What Smart Choice is doing to help agents thrive in California and other tough statesHow to write the business others shy away from — without jumping through hoopsWhy MGAs and non-traditional carriers might just be your new best friendsThe critical importance of relationships — not just for quoting, but for long-term successBuilding your book with depth, not just volumeWhether you're a seasoned agency owner or a producer looking to grow smarter, Spencer delivers actionable insights that'll challenge the way you think about growth  A big THANK YOU to the amazing folks who keep the lights on in Insurance Town:  Smart Choice – Helping agents grow their book without adding overhead  Canopy Connect – Making gathering client info as easy as pie  Olde School Marketing – Bringing you hand-written, high-touch prospecting that works Make sure to like, subscribe, and leave a review! New episodes drop weekly — straight from the heart of Insurance Town.

Fan Mail: Got a challenge digitizing your intake? Share it with us, and we'll unpack solutions from our experience at Cytora.In this special panel edition recorded at the InsureTech Insights 2025 the panel, including Cytora's Head of North America Zaheer Hooda, have a forward-looking conversation on the evolution of the industry from InsurTech 2.0 to 3.0.Joining him in the panel are Nicholas Chen (MD Financial Services, Accenture), Camilla Serna (Global Revenue Officer at Chubb), Ben Madick (CEO Co-founder of Matic) and Fred Blumer (CEO and Co-founder of Mile Auto & Porsche Auto Insurance). Together, they break down how AI, personalisation, and digital partnerships are reshaping the future of insurance delivery.From embedding trust in AI-driven workflows to aligning regulatory frameworks with innovation, this episode is packed with practical insights. Tune in for a candid discussion on what it takes to drive transformation, without losing sight of insurance's core promise: protection.To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Curtis Goldsborough, President of National Insurance Inspection Services and the creative mind behind the popular LinkedIn persona LO$$ RATIO.Curtis shares his unconventional journey into insurance, from agency owner in rural Michigan to leading a nationwide inspection company and becoming a viral content creator in the industry. He talks about his transition from traditional field inspections to a tech-driven self-inspection platform and how this innovation is reshaping property underwriting across personal lines.Curtis breaks down how National Insurance Inspection Services delivers greater data accuracy and underwriting insights through nearly one million policyholder-completed inspections, helping carriers improve risk assessment, pricing precision, and loss ratios.He also dives into the origins of LO$$ RATIO, his alter ego and content platform that blends education and humor to highlight major industry challenges, from predictive prevention and self-inspection adoption to social inflation and attracting new talent into insurance.In the Espresso Round, Curtis offers powerful advice for insurance executives and rising professionals on building authentic personal brands on LinkedIn, why creativity is a differentiator, and how content done right—can drive real industry change.Connect with Curtis Goldsborough on LinkedIn and explore National Insurance Inspection Services to learn more about their underwriting solutions.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

In this episode of The Girl Dad Show, host Young Han sits down with Jamie Ahern, seasoned FinTech and InsurTech executive, founder, and proud dad. Jamie is the CEO of Parabolic Auto, a company transforming how auto dealerships sell finance and insurance products. From trading subprime mortgages at Citadel to leading roles at LearnVest, LiveWatch, and Kin Insurance, Jamie's career spans high-stakes finance, fast-paced startups, and now, fatherhood. He opens up about becoming a dad to his son Quinn, navigating the NICU experience, and finding connection in a new community. The conversation covers parenting in a multicultural household, managing mental health in a noisy world, and why presence and perspective define success both at home and at work. ✨ All episodes of The Girl Dad Show are proudly sponsored by Thesis, helping founders go further, together. Takeaways: Fatherhood has been a transformative experience for Jamie. Community and cultural identity play major roles in parenting. The NICU journey reshaped their appreciation for healthcare and support. Outdoor play, mental health, and family dynamics in a modern world. Redefining success through the lens of love and presence. Thanks for watching!

Think ChatGPT is just for writing emails? Think again. In this episode, Chris Green drops real-world prompts and jaw-dropping use cases that will make you rethink how you engage every prospect and client.Is AI just another shiny object… or the secret weapon your agency has been missing?In this high-energy episode of Insurance Town, the Flood Guru himself, Chris Green, steps into the Mayor's office and throws down example after example of how he's using ChatGPT right now to:✅ Personalize client interactions✅ improve your team's experience✅ build your own in house They ask you answer intranet ✅ Simplify complex insurance language ✅ Improve response times ✅ Drive more leads ✅ And yes… actually close more businessIf you've ever said, “I don't have time to figure out this AI stuff,” this is the episode you can't afford to skip. Chris lays out a playbook so practical, you'll be tempted to pause and try it mid-episode.

Brian Frank, the founder and general partner at FTW Ventures, shares why he left his founder career to invest in startups solving real-world problems starting with the global food system. He explores the climate risks, supply chain fragility, and health challenges driving the need for innovation in food and agriculture. From AI and biotech to automation, Brian highlights where the biggest opportunities lie. He also offers candid advice for founders navigating slow-moving, regulation-heavy industries and calls for a more collaborative, mission-aligned approach to venture capital.In this episode, you'll learn:[03:35] How startup success as a student got Brian hooked on innovation early[05:54] Why Brian left startup life after seven companies to support founders solving global problems[09:18] The urgent reasons our food system needs reinvention—from climate to national security[12:33] FTW Ventures investment philosophy and focus areas[22:50] Hard truths for founders in food and agriculture[31:13] The story of a founder who proved his market, didn't wait for funding, and built trust[37:05] What needs to change in VC: stop party rounds, leave space for small funds, invest with purposeThe nonprofit organization Brian is passionate about: World Central KitchenAbout Brian FrankBrian Frank is the founder and general partner at FTW Ventures, a venture capital firm focused on technology solutions in food, agriculture, and health. A serial entrepreneur with a background in computer science and product development, Brian has launched and scaled seven startups. He brings that hands-on experience to founders tackling real-world challenges, backing science-backed and mission-driven companies that aim to improve life on the planet.About FTW VenturesFTW Ventures is a Silicon Valley-based venture capital firm investing in the future of food, agriculture, and human health. With a thesis grounded in problem-first investing, FTW backs early-stage startups applying biotechnology, artificial intelligence, automation, and sustainable systems to global challenges. Their portfolio includes companies advancing biomanufacturing, food-as-medicine, CRISPR-based crop innovation, and more—pursuing returns across people, planet, and profit. Companies in FTW's portfolio include Boston Bioprocess, ALTR, Sylvan Health, FreshFry, Izote Biosciences, Arise, Quorum Bio, Earthodic, Heritable, Brilliant Harvest, VoltAir, Geltor, Spoiler Alert, Plantible Foods, Galley, Phytoform, Nfinite Nanotech, Yali Bio, and Debut Biotechnology.Subscribe to our podcast and stay tuned for our next episode.

In this epsisode of Insurance Town the mayor sits down with two of his favorite people Jessica Holder and Keenan Rice on a previously recorded episode of the VIP Podcast. I am so impressed with these two, their marriage, parenting, agency, etc  this forward-thinking power couple are continuing to rise above and face various challenges head on. Jessica and Keenan have such an amazing balance at home and at the office. They have a great balance of community involvement and innovative technology at their fingertips, and lastly, they have a great balance of work and fun in their agency. We talk about:The delicate balance of marriage and co-ownership of a growing agencyHow human touch and community involvement is possible with the right technology in your agencyHow the emphases on educating their community on the intricacies of insurance is so valuable to their growthTheir powerful message of staying true to yourself and not sacrificing authenticity Get ready to be inspired and educated by this episode. It's a good thing there is a rewind button, this one is full of impactful moments.A special shout out to Vertafore for letting me reuse this episode : vertafore.com  A Special Thanks to Our Sponsors:

Geoff Ralston, founder of SAIF (Safe Artificial Intelligence Fund), and former President of Y Combinator, shares his vision for building a safer AI future. Geoff discusses the risks and promise of AI as a force beyond traditional tools, posing AI as a set of entities that will reshape the way we work, live, and relate to each other. He talks about biosafety, interpretability, and misinformation as key focus areas for innovation. Geoff also shares advice for founders navigating this fast-evolving landscape and reflects on how thoughtful investment today can shape the future of humanity.In this episode, you'll learn:[02:05] Why Geoff believes AI is not ‘just' a tool but a cognitive force reshaping humanity[06:29] The subtle but profound difference between tools and intelligent agents[13:56] Who wins and who loses in an AI-driven future, and what roles must investors play?[20:36] Can we still design a utopian future with AI?[24:06] The types of founders Geoff wants to back through SAIF[26:30] Why mission-aligned safety startups still need product-market fit[28:46] What happens when AI does everything—and what humans will still choose to doThe nonprofit organization Geoff is passionate about: AI Venture LabAbout Geoff RalstonGeoff Ralston is the founder of SAIF (Safe Artificial Intelligence Fund) and former President of Y Combinator. A longtime startup investor, entrepreneur, and thought leader, Geoff previously founded Imagine K12, an edtech accelerator later merged with YC. With decades of experience launching and scaling category-defining startups, Geoff now focuses on funding companies that ensure AI becomes a force for good, addressing challenges around safety, security, and the future of human work.About SAIFSAIF (Safe Artificial Intelligence Fund) is a venture capital firm dedicated to building a safer future with AI. Founded by Geoff Ralston, SAIF invests in startups focused on AI safety, biosafety, interpretability, and information integrity. The firm supports mission-driven founders creating scalable solutions to counteract risks and ensure that AI technologies empower rather than endanger society.Subscribe to our podcast and stay tuned for our next episode.

In this episode of the Power Producers Podcast, David Carothers welcomes Brett Fulmer, principal of Newport Beach Insurance Center, for a dynamic conversation packed with insights on insurance, career growth, and community building. Brett shares his unique journey in insurance, his passion for innovation, and how he balances multiple roles with energy and focus. David and Brett discuss everything from navigating the evolving insurance market, the importance of value-added service, to the role of technology and AI in transforming agency workflows. They also dive into the power of the community within the industry, sharing stories of mentorship, peer support, and how brokers can thrive in a competitive environment. Key Highlights: Brett's Insurance Journey Brett reflects on how a background in office relocation sales unexpectedly led him to insurance, highlighting the transferable skills and the unique “happy accident” that shaped his career path. The Value of Sales and Service The conversation covers the delicate balance between sales, relationship building, and genuine value addition, emphasizing why insurance is more than just a commodity. Building Community and Peer Support Brett shares how his group, Broker Brews, fosters connection and collaboration among agents, turning networking into meaningful relationships that extend beyond business. Tech and Innovation in Insurance Both David and Brett explore the impact of AI and insuretech, discussing practical tools that streamline policy review and compliance while freeing up account managers to focus on client relationships. Market Trends and Challenges Insights into Florida's market conditions, the hard and soft markets, and how producers can position themselves strategically in a shifting landscape. Work-Life Balance and Family Brett opens up about balancing his busy career with family life, including preparing for a new addition and working alongside his children in the insurance business. Connect with: David Carothers LinkedIn Brett Fulmer LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Newport Beach Insurance Center LLC Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Ron Rock, Managing Director for the Financial Services Sector at JobsOhio. When you think "FinTech hub," your mind might automatically jump to Silicon Valley or New York. But there’s a powerhouse in the heartland that's giving these coastal giants a run for their money: Ohio. In our conversation today, we'll unpack why Ohio – a state that puts you within a two-hour flight of 75% of the U.S. and Canadian financial services industry – might just be the strategic move your startup needs to make. KEY TAKEAWAYS Ohio has the 4th largest financial services economy in the US, so if you’re looking for partnerships, the market, people that’ll have a conversation with you, the operating costs will be a lot less than they are on the coasts in New York and California. If you’re a graduate in IT thinking about going into an IT profession, maybe it’s time to think about financial services. If you can do that kind of developing, programming or coding there’s a lot of opportunity in InsurTech and FinTech. There are a few different pillars you have to have for growth. The first is the economy in the state, which we do. Then, you have to have the ecosystem of players – the investors, large companies, startups that have found footing, and then the talent in that ecosystem has to be there as well. When we look at the talent that needs to fill the jobs of the future in financial services, we have to make sure the curriculums are up to par, including AI and low-code environments. We’re not a one-size-fits-all, we have programmes that didn’t fit earlier stage companies. We looked at that and how we could support formally and informally and now we have 3 innovation across the state. These give support whether that’s proximity to other innovators to incentives like JobsOhio growth Cap to support earlier state companies. BEST MOMENTS ‘London and Mid-Western states have similar mentalities with amicable relationships. We find a way to make something happen.’ ‘Startups have found footing in Ohio because of the climate we’re in, we don’t have large catastrophes or losses, so if you’re testing a new product or company you have that in your favour.’ ‘Ohio is a microcosm of a larger market, almost like a sandbox in which you can pay before you launch.’ ‘I call myself a connector, or facilitator, it’s the core of my job. I have to know the industry but I’ll never get deep into knowing exactly what the industry is doing. So I stay in my lane and make connections to the right individuals, listen to companies, and introduce people.’ ABOUT THE GUEST Ron Rock is a forward-thinking business management executive and Managing Director of JobsOhio’s Financial Services Sector. With over two decades of experience spanning financial services, insurance, economic development, and process improvement, Ron is renowned for creating and executing strategic growth plans that boost market share, elevate customer loyalty, and broaden service offerings. A dynamic leader, innovator, strategist, and connector, Ron bridges the gap between traditional institutions and emerging technology ventures. He regularly partners with founders, investors, and corporate stakeholders to identify opportunities for expansion into Ohio—home to the nation’s fourth-largest financial services economy. Under Ron’s guidance, JobsOhio provides tailored incentives and support, empowering promising fintech and insurtech startups to flourish while meeting the needs of major banks and insurers throughout the state. Known for his collaborative style and commitment to continuous innovation, Ron’s work centers on connecting bright ideas with meaningful partnerships, ultimately creating jobs and sparking economic growth. His deep understanding of market dynamics, coupled with his emphasis on data-driven strategy, has positioned him at the forefront of Ohio’s rise as a nationwide hub for financial technology and insurance innovation. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/