Podcasts about no hard feelings the secret power

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I'd like to share a conversation I had a while back with Liz Fosslien. Liz is the co-author and illustrator of the Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work. She's also the Head of Content at Humu. Humu is a company that makes work better by using behavioral science and machine learning to make change easier. Liz's writing and illustrations have been featured on or by The New York Times, the Harvard Business Review, The Economist, WNYC, and NPR's Marketplace. I am absolutely thrilled to have her as a guest!    THIS EPISODE IS PERFECT FOR…anyone experiencing burnout, remote workers, and those who have experienced a lack of belonging at work.   TODAY'S MAIN MESSAGE…Liz teaches us about the secret power of embracing your emotions in the workplace in an appropriate and productive way. She talks about creating an environment of belonging and preventing the infamous office blow-up. She breaks down emotion, expression, and burnout, and talks about how we can be more productive leaders when we are reflective by employing EQ to create a healthy and productive work environment. Becoming a more present leader can help keep you and your team from experiencing productivity-killing burnout! Liz also discusses practical strategies for efficiency and efficacy in the workplace.   WHAT I LOVE MOST…“You can't pour from an empty cup.” Liz flags this analogy and its importance in the workplace, especially for leaders.   Running time: 37:26   Subscribe on iTunes   Find Tiffani Online: LinkedIn Facebook X   Find Liz Online: LinkedIn Instagram  X    Liz's Website:  www.fosslien.com   Liz and Mollie's Book:  No Hard Feelings    Liz and Mollie's Website: www.lizandmollie.com

หนังสือ No Hard Feelings: The Secret Power of Embracing Emotions at Work ของ Liz Fosslien and Mollie West Duffy - เมื่อปัญหาชีวิตมาย้ำเตือนเราว่า เราต้องไม่สู้กับมันด้วยวิธีที่ไม่ใช่ทางแก้ปัญหา แต่ให้สู้ด้วยความเข้าใจและยอมรับมัน - ภาพที่สวยงาม และการอธิบายด้วยความเข้าใจง่าย ผสมผสานอย่างลงตัวมันจึงกลายมาเป็นรูปภาพที่ตระหนักถึงอารมณ์ได้มากยิ่งขึ้น - วิธีรับมือกับอารมณ์ด้านลบอย่างถูกวิธี รวมไปถึงเวลาเรามีความสุขเราควรมีมุมมองอย่างไร หน้าที่ของชีวิตเราที่เราได้รับมอบหมายนั้นคือสิ่งใดกันแน่ - โรคซึมเศร้า โรควิตกกังวล รวมไปถึงความฟุ้งซ่านที่เรารับรู้มา มันไม่เหมือนกันไปในแต่ละคน เราจึงต้องหาค่ากลางของอารมณ์ให้เจอว่า ณ ตอนนี้เราควรจัดการอย่างไร - ทั้งนี้ หนังสือเล่มนี้เป็นหนังสือที่เป็นกระจกสะท้อนความคิด และจิตใจของตัวเราทุกคน แม้ว่าคนที่ไม่เข้าใจอารมณ์ตัวเองการได้อ่านหรือผ่านตาบ้างย่อมเป็นประโยชน์

These seven rules illustrate a middle path between completely stifling your emotions and bringing your whole self to the office.Liz Fosslien is an expert on emotions at work and is also on the leadership team at Atlassian's Team Anywhere and previously served as the head of content and communications at Humu. She has been featured by TED, The Economist, Good Morning America, The New York Times, and NPR.Mollie West Duffy is also the head of Learning and Development at Lattice, and was previously an Organizational Design Lead at global innovation firm IDEO, and a research associate for the Dean of Harvard Business School. She has worked with companies of all sizes on organizational development, leadership development, and workplace culture.Liz and Mollie are the co-authors of No Hard Feelings: The Secret Power of Embracing Emotions at Work and Big Feelings: How to Be Okay When Things Are Not OkayIn this episode we talk about:Why not acknowledging your emotions can lead to worse outcomesHow to understand the data that comes from emotionsThe importance of psychological safetyAnd how to recognize burnout before it's too lateFull Shownotes:https://www.tenpercent.com/tph/podcast-episode/Liz-Fosslien-and-Mollie-West-DuffySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today, in a special bonus episode, we bring you a live conversation between Liz Fosslien and Mollie West Duffy, authors of “No Hard Feelings: The Secret Power of Embracing Emotions at Work,” and our curator Susan Cain. They discuss over-sharing, crying at work, psychological safety, and mocktails that taste like your first kiss. --- What are you waiting for? Download the Next Big Idea app right now: nextbigideaclub.com/app

Danny Lavery welcomes Mollie West Duffy, co-author of the Wall Street Journal bestselling book about emotions at work: No Hard Feelings: The Secret Power of Embracing Emotions at Work, and Big Feelings: How To Be Okay When Things Are Not Okay. Lavery and Duffy take on two letters. First, from someone wondering how to support their extremely private friend and maintain boundaries. Another letter writer is monogamous, but has fallen for a polyamorous person.  If you enjoy this show, please consider subscribing. You can subscribe directly to Big Mood, Little Mood for as little as $2.99/month and get an additional episode of the podcast every Friday, as well as ad-free listening. You'll also be supporting the work we do here on Big Mood, Little Mood. Sign up now at https://slate.com/moodplus. Need advice? Send Danny a question here. Email: mood@slate.com Production by Phil Surkis Learn more about your ad choices. Visit megaphone.fm/adchoices

Danny Lavery welcomes Mollie West Duffy, co-author of the Wall Street Journal bestselling book about emotions at work: No Hard Feelings: The Secret Power of Embracing Emotions at Work, and Big Feelings: How To Be Okay When Things Are Not Okay. Lavery and Duffy take on two letters. First, from someone wondering how to support their extremely private friend and maintain boundaries. Another letter writer is monogamous, but has fallen for a polyamorous person.  If you enjoy this show, please consider subscribing. You can subscribe directly to Big Mood, Little Mood for as little as $2.99/month and get an additional episode of the podcast every Friday, as well as ad-free listening. You'll also be supporting the work we do here on Big Mood, Little Mood. Sign up now at https://slate.com/moodplus. Need advice? Send Danny a question here. Email: mood@slate.com Production by Phil Surkis Learn more about your ad choices. Visit megaphone.fm/adchoices

Get the bookmark newsletter in your inbox and don't miss the best stuff of the year wrap. About the authors Liz Fosslien is the co-author and illustrator of the WSJ bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work and Big Feelings: How to Be Okay When Things Are Not Okay. She leads the content and communications teams at Humu, where she helps leaders and their teams take small steps towards profound improvement. Prior to joining Humu, Liz designed and led workshops for executives at Google, Facebook, and Nike on how to create inclusive cultures. Her writing and data visualization projects have appeared in CNN, The Economist, The Financial Times, and NPR. Liz starts every day by eating plain Greek yogurt and reading academic abstracts.  Mollie West Duffy is the co-author of the WSJ bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work and Big Feelings: How to Be Okay When Things Are Not Okay. She was previously an Organizational Design Lead at global innovation firm IDEO, and a research associate for the Dean of Harvard Business School. She has worked with companies of all sizes on organizational development, leadership development, and workplace culture. Her writing has been featured in Harvard Business Review, Fast Company, and Entrepreneur, and she's taught design courses at Stanford and USC. Mollie loves personality tests. Source: https://www.lizandmollie.com/bios    About the book Uncertainty. Anger. Despair. Envy. When you're overwhelmed by big feelings, it can seem like you're the only one who is struggling. But having difficult emotions doesn't mean you're malfunctioning. It means you're human. Weaving surprising science with personal stories and original illustrations, each chapter examines one uncomfortable feeling—like envy, burnout, and anxiety—and lays out strategies for making it manageable. You'll learn: How to use regret as a compass for making decisions How to identify what's behind your anger and communicate it productively Why you might be suffering perfectionism, and how to detach your self-worth from what you do Big Feelings helps us understand that difficult emotions are not abnormal, and that we can emerge from them with a deeper sense of meaning. Source: https://www.lizandmollie.com/big-feelings  Three big ideas Dispel the myths Nothing is permanent We are human  Support my book habit: https://www.buymeacoffee.com/stephsbookshelfSee omnystudio.com/listener for privacy information.

In recent EFG member calls and member masterminds, leaders are asking how to create safe spaces, how to motivate their teams when they themselves are unmotivated and how to move work forward when we're reading terrible news stories back to back to back.Whether you work at a nonprofit, a company, a social enterprise, an agency or elsewhere, what's happening in the world impacts you and your team. Given how tumultuous the last few years have been, we wanted to bring on an expert to help you understand how to support yourself and your team when the news is terrible.In this episode, EFG's Alli Murphy is joined by Author and Organizational Development expert Mollie West Duffy. Mollie is co-author of the WSJ bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work and the new book Big Feelings: How to Be Okay When Things Are Not Okay.She was previously an Organizational Design Lead at global innovation firm IDEO and a research associate for the Dean of Harvard Business School. She has worked with companies of all sizes on organizational development, leadership development and workplace culture. Today, she'll share five tips for supporting your team when the news is terrible.In today's episode, we'll explore:Those 5 tips and how to implement themHow to acknowledge triggering events as a leader, even if you don't know what to sayHow to make it safe to talk about identity-based issuesHow to build a foundation of trust with your teamHow to create spaces for employees to have different reactionsHow to help your team channel their energy toward positive changeIdeas for how to show yourself and your team some graceOne of the most important things you can do as a managerWhy the question “What has your attention as we start this meeting?" is a great one to start your meetings withLinks & NotesNo Hard Feelings: The Secret Power of Embracing Emotion at WorkBig Feelings: How to Be Okay When Things Are Not OkayLiz + Mollie InstagramLiz + Mollie TwitterLiz + Mollie WebsiteSupporting Your Team When the News Is TerribleElevate Your Social ImpactSign up for Engage for Good's newsletterCheck out past podcast episodesAccess free resourcesCheck out our monthly webinarsLet Alli know what you think of the show! (00:00) - Welcome to Engage for Good (02:34) - Introducing Mollie West-Duffy (03:12) - Supporting your team when the news is terrible — it's not business as usual (05:45) - Strategies for Leaders (09:24) - Make it safe to talk about identity-based issues (11:56) - Direct report conversations (13:38) - Letting things go (16:12) - Channel energy toward positive change (20:06) - It's OK to not feel OK. (22:29) - If you can do only one thing... (23:38) - Learn More

Humans: we've got Big Feelings. From happiness to regret, delight to frustration, we all experience a rollercoaster of emotions. But while it's become more acceptable to talk about and even embrace them, it still feels like there is a stigma around admitting that you're grappling with a less-than-positive feeling. Mollie West Duffy (Chris's wife!) and Liz Fosslien (not Chris's wife!) are the co-authors of two celebrated books about feelings, “No Hard Feelings: The Secret Power of Embracing Emotions At Work” and “Big Feelings: How to Be Okay When Things Are Not Okay.” In this episode, they share thoughtful insights on the across-the-board importance of talking about our emotions as well as offer tips on how to identify, manage, and learn from the big feelings that make us all human.

We all experience big, difficult feelings, from common emotions like uncertainty, anger, despair, and regret, to difficult experiences like the pains of comparison, burnout, and perfectionism. On today's episode of Being Well Podcast, Forrest is joined by the wonderful author, coach, and content creator Mollie West Duffy to explore how we can accept those big feelings, learn to live alongside them, and develop tools that help us deal with them more effectively.About Our Guest: Mollie is an expert in organizational design, development, and leadership who has helped advise and coach executives and founders at companies including Google, Casper, and LinkedIn. She's the co-author of the bestselling book No Hard Feelings: The Secret Power of Embracing Emotions at Work, and the recently released Big Feelings: How To Be Okay When Things Are Not Okay, and is also one half of the Instagram account, @lizandmollie. Watch the Episode: Prefer watching video? You can watch this episode on YouTube.Key Topics:0:00: Introduction1:30: Why is Mollie's new book called Big Feelings?5:10: The useful flip side6:45: How Mollie's relationship to anger changed during the creation of this book9:20: Difficult emotions as a resource and source of regulation11:30: Unhelpful myths in how to deal with difficult emotions16:45: Healthy responses to those myths21:10: Vulnerability25:50: Emotional granularity27:05: Lengthening the time between trigger and response30:05: Processing anxiety35:25: How to relax the desire for control41:45: Medication44:10: Anxiety doesn't accurately reflect risk46:40: Burnout - even around things you enjoy55:25: Comparing our suffering with others57:05: Comparing our accomplishments with others1:01:35: RecapSupport the Podcast: We're now on Patreon! If you'd like to support the podcast, follow this link.Sponsors:MDbio is a plant-based medicine company with natural products that address sleep, anxiety, pain, and immunity. Get your FREE 10-count sample pack by going to mdbiowellness.com and entering the promo code BEINGWELL at checkout!Join over a million people using BetterHelp, the world's largest online counseling platform. Visit betterhelp.com/beingwell for 10% off your first month!Want to sleep better? Try the Calm app! Visit calm.com/beingwell for 40% off a premium subscription.Ready to shake up your protein Ritual? Being Well listeners get 10% off during your first 3 months at ritual.com/WELL.Connect with the show:Subscribe on iTunesFollow Forrest on YouTubeFollow us on InstagramFollow Forrest on InstagramFollow Rick on FacebookFollow Forrest on FacebookVisit Forrest's website

TW for suicidal thoughts ~42 minutes into this episode Today's guests are Liz Fosslien and Mollie West Duffy, the co-authors of the WSJ bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work and Big Feelings: How to Be Okay When Things Are Not Okay. We discuss why the 7 "big feelings" (burnout, perfectionism, comparison, uncertainty, anger, regret, + despair) are so difficult to navigate and tips on working through them, why it's so important to identify the emotions you're feeling, tips to lean into the emotional experience to understand what your emotions are trying to tell you, recovering from suicidal ideation (+ what to say to someone in this headspace), and advice on supporting someone struggling with these feelings. Liz + Mollie's Website: https://www.lizandmollie.com/ (https://www.lizandmollie.com/) Liz + Mollie's Instagram: https://www.instagram.com/lizandmollie/?hl=en (https://www.instagram.com/lizandmollie/) This week's DBT skill is Cope Ahead (as mentioned in this convo + at the end of the episode in more depth). Learn more https://dbt.tools/emotional_regulation/cope-ahead.php (HERE)! MENTIONED + https://www.amazon.com/dp/0525533834?tag=onamzsadiekil-20&linkCode=ssc&creativeASIN=0525533834&asc_item-id=amzn1.ideas.1LNYBGUF1RBE (No Hard Feelings: The Secret Power of Embracing Emotion at Work) + https://www.amazon.com/dp/0593418239?tag=onamzsadiekil-20&linkCode=ssc&creativeASIN=0593418239&asc_item-id=amzn1.ideas.1LNYBGUF1RBE (Big Feelings: How to Be Okay When Things Are Not Okay) SHOP GUEST RECOMMENDATIONS: https://amzn.to/3A69GOC (https://amzn.to/3A69GOC) EPISODE SPONSOR

In this Better@Work episode, we have a fun and super insightful chat about emotions at work with Mollie West Duffy. Molly and her co-collaborator Liz Fosslien are two of my favourite people to follow for their nuggets of wisdoms and illustrations. Mollie believes most of us shy away from sharing what we're feeling with colleagues and bosses. She shares her insights and ideas about the new rules of emotions at work including: be less passionate about your job and why your feelings aren't facts. Mollie and I discuss how we can use our emotions at work positively and the benefits it will bring for us and our colleagues. Mollie is an expert in organizational design, development, and leadership coaching. She previously was an organizational design lead at global innovation firm IDEO. She's helped advise and coach leaders and founders at companies including Google and LinkedIn. She's experienced in designing talent processes and systems, as well as organizational structures and behaviours, cultural values, and learning and development programs. She is the co-author with Liz Fosslien of the Wall Street Journal bestseller No Hard Feelings: The Secret Power of Embracing Emotions at Work and now their second book Big Feelings: How To Be Okay When Things Are Not Okay. This chat with Mollie is great fun, with some amazing thought-provoking takeaways on emotions at work. Quick episode breakdown: - Mollie and I discuss treating your emotions as data - We talk about how we compare ourselves to others, Mollie highlight some of the key ways that comparison can help us increase our happiness and development - The importance of psychological safety in teams and study from Google which looked at successful teams, with teams that had the highest level of psychological safety being less likely to leave their jobs - Mollie shared the amazing insight “no one is going to draw your boundaries for you” - We learn about Cal Newport's technique “schedule shutdown complete” - Plus, Mollie and I chat about everything from Elon Musk emotions to the lack of a safety net in the US. Let's Take This offline In our “Let's take this offline” segment I debrief on Mollie's key insights with my friend Annette and answer a question from our listener Daniel, who loves his work but is concerned the company's brand is lacklustre and wont succeed. Get in touch: Cathal@betteratwork.com.au or https://betteratwork.com.au Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: https://betteratwork.com.au/contact-us/ Get the newsletter: https://betteratwork.com.au/ About Mollie Mollie is an expert in organisational design, development and leadership coaching, having coached leaders at companies such as Google and LinkedIn. Mollie helps organisations become more adaptive, creative, and effective by intentionally designing all aspects of their organisational structures. She is the co-author of the Wall Street Journal bestselling book about emotions at work: No Hard Feelings: The Secret Power of Embracing Emotions at Work, and Big Feelings: How To Be Okay When Things Are Not Okay Website https://molliewestduffy.com/aboutSee omnystudio.com/listener for privacy information.

Welcome to the What's Next! podcast with Tiffani Bova.   Striking a balance between informational science and emotional perspectives, Liz Fosslien is equal parts illustrator and writer, telling the story of how we all have big feelings and that's what makes us human. We welcome Liz back to the show to share details about her new book co-written with Mollie West Duffy titled “Big Feelings: How to Be Okay When Things Are Not Okay.” The book highlights seven difficult emotions and enables readers to learn how to thrive in difficult situations and emerge a better person on the other side of it. Liz Fosslien is the head of content and communications at Humu, a company that makes it easy for teams to improve, every single week. She has designed and led sessions related to emotions at work for audiences including TED, LinkedIn, Google, Viacom, and Spotify. Liz's writing and illustrations have been featured by The Economist, Freakonomics, and NPR. Liz is co-author and illustrator of the bestselling books, “Big Feelings: How to Be Okay When Things Are Not Okay” and “No Hard Feelings: The Secret Power of Embracing Emotions at Work.” Follow Liz on LinkedIn or Instagram.   THIS EPISODE IS PERFECT FOR…  workplace managers and leaders who want to create better environments where their employees can talk about the big feelings and reach a deeper sense of meaning.   TODAY'S MAIN MESSAGE… Humans are emotional creatures, and it's both inevitable and unavoidable that we will be experiencing our emotions at work. It is important to check in with both yourself and others to better understand our oversized feelings that aren't easy to predict or control. We must seriously and thoughtfully address these uncomfortable moments to help ourselves and our colleagues feel seen and heard and, ultimately, human.   WHAT  I  LOVE  MOST… Liz Fosslien reminds us that amidst a global pandemic, multiple years in quarantine, and a transformed workplace experience, having big feelings of uncertainty, burnout, and regret are totally normal. We can't stop ourselves from experiencing these emotions, but we can learn how to make peace with them to achieve a deeper sense of meaning.       Running time: 30:12 Subscribe on iTunes     Find Tiffani on social: Facebook Twitter LinkedIn Instagram   Find Liz on social: Website LinkedIn Twitter Instagram     Liz's Book: Big Feelings

Today's guest is Mollie West Duffy. Mollie is the co-author of the Wall Street Journal bestselling book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. She's an expert in organizational development and leadership development. You may also recognize her from her highly popular Instagram page, @lizandmollie, where she and her co-author, Liz Fosslien, share on all things life, mental health, feelings, and more. The occasion for today's chat is their latest book, Big Feelings: How to Be Okay When Things Are Not Okay. And I think y'all are gonna get so much out of this discussion.      We talk about our emotional wellbeing, the strength in finding the courage to be open about your vulnerability, why we shouldn't discredit our achievements no matter how little they may seem, using envy to push ourselves to become better, what can we do to prevent burnout, and so much more! Thanks to this episode's sponsor: Masszymes: Go to masszymes.com/DOUGFREE and you will automatically get access to your unique coupon code to claim your free bottle. What to Listen For: 00:00 Intro 01:47 Working on a book about emotional wellbeing 06:08 Sharing some things you're afraid of sharing 11:43 Uncertainty 15:33 Myth about resiliency 18:39 Start with, “Where am I today?” 22:48 We usually discount how far we've come 24:57 The feeling of comparison and jealousy 30:09 Using envy positively 34:43 How do you deal with comparison? 38:29 Let's discuss burnout 43:44 Be open about your personal schedule 51:43 Why we put so much value in social media  Episode Resources: Mollie Duffy | Website, Instagram, Twitter No Hard Feelings: The Secret Power of Embracing Emotions at Work Big Feelings: How to Be Okay When Things Are Not Okay Follow me on Social Media: LinkedIn Instagram Twitter

Mollie West Duffy: Big Feelings Mollie West Duffy is an expert in organizational design, development, and leadership coaching. She previously was an organizational design lead at global innovation firm IDEO. She's helped advise and coach leaders and founders at companies including Casper, Google, LinkedIn, Bungalow, and Slack. She's experienced in designing talent processes and systems, as well as organizational structures and behaviors, cultural values, and learning and development programs. She's written for Harvard Business Review, Fast Company, Entrepreneur, Quartz, and other digital outlets. She co-founded the Capital Good Fund, Rhode Island's first microfinance fund. She is the co-author with Liz Fosslien of the Wall Street Journal bestseller No Hard Feelings: The Secret Power of Embracing Emotions at Work and now their second book Big Feelings: How To Be Okay When Things Are Not Okay*. We've all heard the well-intended advice that we should not compare ourselves to others. In this conversation, Mollie and I explore why that almost impossible to do and how we can instead cooperate a bit more with the inevitable and make our comparisons more useful. We highlight some of the key ways that comparison and help us and where leaning in may actually be useful in your own happiness and development. Key Points It's a myth that the less you compare yourself to others, the better. Often, the opposite is true: we don't compare ourselves enough. We tend to compare our weaknesses to other people's strengths. Finding ways to curate our inputs is often much more useful. Shifting from malicious envy to benign envy is helpful. Thoughts such as “I'm inspired by what they've done…” or “I haven't done what they've done…yet,” can move us to a healthier place. We see the best of people on social media. It's helpful to piece together the missing footage by comparing some of the nitty gritty. Compare present you against past you. Resources Mentioned Big Feelings: How To Be Okay When Things Are Not Okay* by Liz Fosslien and Mollie West Duffy How to Manage Your Anger at Work by Liz Fosslien and Mollie West Duffy Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Four Steps to Get Unstuck and Embrace Change, with Susan David (episode 297) What to Do With Your Feelings, with Lori Gottlieb (episode 438) How to Reduce Burnout, with Jennifer Moss (episode 561) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

[REBROADCAST FROM May 5, 2022] Liz Fosslien and Mollie West Duffy, creators of the popular Instagram account @lizandmollie, return to the show to discuss their new book, Big Feelings: How to Be Okay When Things Are Not Okay, a follow-up to their last book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. Liz and Mollie join to give us some tips to deal with complicated and hard feelings.  

Liz Fosslien and Mollie West Duffy, creators of the popular Instagram account @lizandmollie, return to the show to discuss their new book, Big Feelings: How to Be Okay When Things Are Not Okay, a follow-up to their last book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. Liz and Mollie join to give us some tips to deal with complicated and hard feelings, and take your calls to give advice.  

In August, 4.3 million Americans left their jobs. We'll talk to one worker who quit in search of more flexibility and a better work life balance. Plus Liz Fosslien, Head of Content at Humu, unpacks what this means for companies, and what we can learn at this transformational moment.Citrix research offers insights into the Great ResignationTim Minahan, Executive Vice President, Business Strategy and Chief Marketing Officer at Citrix, offers further insight hereAccording to a recent survey conducted by Citrix, two-fifths (40%) of US office workers have left a job in the last  year or are considering doing so.Liz Fosslien is the Head of Content at Humu and co-author of the best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work.

Nick deWilde is a Product Marketing Principal at Guild Education. Guild is a fast-growing startup that partners with Fortune 500 employers. Guild unlocks opportunities for America's workforce via education and upskilling.Nick also runs his newsletter, The Jungle Gym. The Jungle Gym helps readers build a more fulfilling career that integrates work and life. Before working at Guild, Nick earned his MBA from Stanford Business School, and was a Managing Partner at Tradecraft.Nick and I talk about his relationship with Twitter, and how social media can both serve you, and be a challenge. We talk about individual brands and growing a platform. Nick also shares his thoughts about marketing yourself as an individual, and we discuss how growing an audience plays into your career.In this episode, you'll learn: Building an audience while working full-time Three reasons people start newsletters What to do when your follower count hits a plateau Links & Resources Morning Brew Fastly Joseph Henrich, The Secret of Our Success Julian Shapiro Sahil Bloom Dickie Bush Medium Tiago Forte Building a Second Brain David Perell Write of Passage Tradecraft Guild Hacker news John Lee Dumas Packy McCormick Mario Gabriele Seth Godin Rachel Carlson On Deck Gong Matt Ragland Charli Prangley The Nathan Barry Show, featuring Kimberly Brooks Harry Stebbings The Twenty Minute VC Isa Adney Liz Fosslien, No Hard Feelings: The Secret Power of Embracing Emotions at Work Discord Reddit Pallet Craft + Commerce ConvertKit Enough Ryan Holiday James Clear Marie Forleo Ramit Sethi Nick deWilde's Links Follow Nick on Twitter Nick's newsletter, The Jungle Gym To tweet, or not to tweet Episode Transcript[00:00:00] Nick:I've tried to do things in my writing where my employer benefits from them. I talk about work a lot, and whenever I talk about hiring, I mention Gild is hiring. There are things I do to just try to make sure that it still feels worth the company's while.[00:00:25] Nathan:In this episode, I talk to Nick deWilde, who writes a popular newsletter called The Jungle Gym. He's got a background in product and growth, and all these things from the startup world. I just love the approach that he's taken to writing these days.We talk about growing as newsletter. We talk about his interesting relationship with Twitter and social media. How it can really serve you and be this great thing, and then it can also be challenging. Maybe you're spending too much time on it, or time on it in a way that's not actually serving you or benefiting you.We talk about the rise of individual brands being used to grow a platform. It's something I've been thinking a lot about, watching Morning Brew and Fastly, and some of these other companies do it. It's just interesting whether you're marketing as a company or an individual. It's just a good conversation. We also talk about audience, and just how that plays into your career.He recently made the switch from a full-time role, to doing more audience-based business stuff. He was just in the middle of that journey. So, it's a fun place and time to catch up in the conversation.Nick, welcome to the show.[00:01:33] Nick:Hey, thanks for having me, Nathan.[00:01:35] Nathan:I want to start on this article you have, that I like a lot, called, “To tweet, or not to tweet,” That got you ahead. I also happened to go to the Shakespeare festival recently, and watched them do “The Complete Works of Shakespeare, Abridged.”So, you know, I could probably pull off a good, to[00:01:50] Nick:Nice.[00:01:51] Nathan:Be or not to be speech right now. It's in my head because I think about all the wonderful things that Twitter and an audience beyond that does for me. Then also the negative sides of it. So maybe we dive into that, but I'd also love to hear what sparked you diving in and building an audience.[00:02:11] Nick:Yeah, I'm so conflicted on Twitter, and audience building in general. Like anything, I imagine there's a fair number of people who you talked to, who are in the writing community, who feel that way. On the one hand, Twitter does so many things for me. Especially over the past couple of years.As we've been in lockdown, lives have moved online. I have met and made friends with so many amazing people through Twitter that I wouldn't have met otherwise. Same with the newsletter, but Twitter is a little bit easier to build those relationships.Twitter has definitely helped grow my bank account. So, there are clearly things that being online and participating in the online world really does for you that are valuable.I think, building an audience is super valuable.When I think about the future of work, and what will be automated and what won't be, I really think that human beings, our greatest strength that is the hardest to copy is our ability to influence other people. This really comes from some of the thinking of author Joseph Heinrich, who looked at what is the secret of human success.It's cultural learning. It's our ability to essentially watch what other people do, and mimic them. We're really good at detecting what is a real human and what's not, and who's someone prestigious that we should learn from, and who isn't.I think that audience building is super valuable. So, even though I don't love the activity of building an audience, I have gotten a lot of value out of it, and I see the value in it. So, I very much come from a conflicted spot in this. I'm very impressed by people like Julian, and Sahil, and Dickie Bush, who have grown amazing audiences.Some days I aspire to 10X my audience, and some days I'm just like, please let me be a monk and live in seclusion.[00:04:20] Nathan:Well? Okay. So I had a Twitter thread last week that I did It was on company culture for remote teams, and I've had some that like take off and do well before, but this was like 1300 retweets, like almost a million impressions, a level of taking off. And on one hand I was like, this is amazing.And the other, I like checked the notifications and the replies so many times, and it was fascinating watching it go from like my circle to the next circle, out to the next circle out. And like, we're still in like positive replies, happy. Oh, build on it, refine it. And then like the one circle past that, which it took about, let's say 12 to 18 hours to get to[00:05:06] Nick:Yeah[00:05:06] Nathan:And that was the. This guy's an idiot. I'd never want to work at that company. you know, like all like the, the haters and the non from there, and then it like dies out and this is weird arc of his, we should graph it, but it just made me think of, is this something that I want to do and want, had I added thousands of Twitter followers?I think I could recreate it. Like maybe one in five attempts would like hit that big. Who knows. but I wrestle with the exact question of like, do I want this?[00:05:36] Nick:You and you're, you're just, you're like jacked up on dopamine. You're like, you're, you're sort of you're you, you, you start just imagining all the good things that will come from this. I should be doing this all the time. Like, you know, I, I mean, I think it's, it's sort of pre progressive problems, right?Like, like there's, there's the problem of like having a smaller audience and like putting something out into the ether and then, this, this kind of, getting no response, right. That, that, that's the first thing that, that actually like most people kind of deal with. Right. And, and, and that's, that's a weird thing because it's like, it's like, you're, you're then judging the quality of your ideas based on the ability of, based on basically your, your audience's response and, and realizing like, you're not actually talking to your audience, you're talking to.Subsection that Twitter has decided that you can talk to at that specific point in time. And so, and then you're basically judging your own ideas based off that. And if, if your idea is like, I think, I think when you hit a certain bar of audience, like you can, you can share ideas that are, pretty complex and nuanced and like you'll, you'll find some, some sort of interest for it and it has a potential to take off, but like there there's stuff where if it's kind of interesting and nuanced there, isn't really kind of a built in audience for it.And people don't really have the time to like always dig in and kind of engage and try to like, find what's at the kernel of, it's why I like newsletters a lot more than I like tweeting. But, but, but, but I think, I think what you're, you know, then there's, there's, there's the problem where once you get big enough, like you're now being your ideas are being put in front of a bunch of people who like you didn't intend them for.And those people for some reason have decided to invite into their lives, like conflict with strangers on the internet, because[00:07:19] Nathan:That's like a primary goal,[00:07:21] Nick:Right, right. It's like, it's it. It's what gives them a great day. Right. And, and, and so, so yeah, it's, it's such a weird thing. And so I, like, I mean, I, I think about this with like, I equate Twitter, often to, to kind of, like refined sugar, right.With refined sugar, right. It's it's, it's what we call supernormal stimuli. Right. It, it, it, or super, super normal stimulus. and, and what that is, is basically something that like replaces some natural, like evolutionary desire you have with something kind of artificial that just sends your brain on like overdrive seeking that thing, seeking that thing over and over.And, and that is. That's what Twitter is. It's, it's, it's refined status instead of refined sugar. And that refined status is like, it just, it takes this thing that you normally do, which is like seek, prestige from your, your tribal group, which was a really good thing to do to make sure that you, you know, ate a good meal.And it, and it puts that into, into this crazy overdrive and it like, it centers your brain around it, and it's, it's such a, it's a really powerful thing. And so I, you know, again, right, it's like, there's all these great gifts that come from Twitter and then there's, then there are all these drawbacks and it's, it's almost like perfect equilibrium of, should you do it or should you not?And I don't begrudge anyone either way for their decision.[00:08:46] Nathan:What I always wonder is if I could only have the benefits, like, is there a way let's say that you don't doom scroll Twitter with the latest news and whatever's going wrong, or whatever, latest Twitter fight there is. Maybe you do in a separate app publish these like smart tweets or brilliant threads that are going to get all this attention.And you do one of those every day, but then like you jump in an hour later and respond to a bunch of comments and then like the next day you do it again for 30 minutes and then like, that's it. And you just bat, like, there is this world where you could own Twitter rather than Twitter owning you, but like, are you capable of it?Do you have the self-discipline to pull that off?[00:09:33] Nick:Totally. And, and I, and I think, I think like, you know, I I've talked, I think Julian about this and I think he uses like tweet deck for it. And I think, I think there are ways you can do it. Right. I like for awhile, I was good at like, I would tweet in the morning and then I would like uninstalled the app off my phone.So I wouldn't look at it. and like, there are things that you can do. it's just, it's just really hard because I think to some degree what Twitter, rewards, especially when, when you're on the audience building path. Right. I think when you're like, tens of thousand or hundreds of thousands of followers, you, you actually have a lot more leeway to do what you want.Because, because like, you're just, it's likely that your tweets will work, but like when you're building your ions, there's, there's something that like, it's sort of like, there's a Turing test that's happening, right. People are sort of looking, are you an engaged human being? Cause I I've I've I knew some people who sort of, they, they schedule and preplan all their tweets and like, and to some degree they, they just, they don't hit, they don't work because it doesn't feel real time.They're responding in real time. So like[00:10:35] Nathan:Out of pace. You're out of touch with what's happening with.[00:10:38] Nick:Exactly And so, and so it's, it's sort of, Twitter's kind of like looking for these weird signs of life. So I think it's, I think it's doable. There, there must be some way to do this, but, it's tough. I think the, the other, the other thing that Twitter did to me, that I, disliked is, it makes me feel like my relationships are very transactional because you have these likes retweets, and like these, these, Very clear, like signals of engagement.You, you start to like, or I start to like, to like keep score. Right. And, and I, and I don't, I like, I don't do that anywhere else in life. I think a good, like obviously good relationships tend to start out transactional and then like, they, you kind of forget what the transactions are and like that, that's what creates a close friendship where like, look like you may have paid from the last time I paid for you this time.It doesn't really matter anymore because we transacted so many times, but, but Twitter, for some reason, the score always feels out there. And, and so that was, that's really been like a little bit of a red flag to me. And I, I I try to keep a generous mindset and a generous spirit on Twitter, but I find it harder than in real life.[00:11:52] Nathan:That makes sense to me. So maybe taking a step back, and maybe we'll wrestle with some of these, like to grow an audience or not to grow an audience questions[00:12:00] Nick:Sure[00:12:02] Nathan:What was the thing that, sparked for you? I'm like, I'm going to go start a sub stack. I'm going to actively work to build an audience.[00:12:10] Nick:Yeah, I, so I was writing on, on medium starting in like 2013, maybe. Um and and really got a lot out of it. I, I started my career out as a, as a screenwriter, so I was planning to go into the TV industry and like, and, and for, you know, for, for many reasons, found that to be, a path where like, you didn't really control your destiny.I saw I met lots of, you know, mid thirties, you know, production assistants who were slightly bitter. And then, so I just kind of realized like, this, this wasn't exactly a good path, for me. And so, but I, I wanted to kind of keep that like, that creativity, that like interaction with an audience, I think, you know, it, it was.And found that in writing. And so And so started publishing on medium. Um we was a great experience in terms of how quick it was to publish, but like the distribution of publishing a medium sucks, right? Like, you're you you, you publish ones and then like you spam all your friends and like, you're, you're just, you're working super hard to like push this thing and promote it.And I was like, there's gotta be some way that's a little bit easier. and so I actually ended up in, I think I took, I took Tiago Forte is building a second brain course that kind of like, magically grandfathered me in somehow to like David Pearl's first um uh cohort or Write of Passage, which was awesome And like, I would say, like, I took a lot out of that, but like the biggest thing was, was like start a newsletter. and so basically I started out, I think I started out with a review even. but but anyway like started publishing. Opted in when I knew onto the email list, which I'm sure they, they may or may not appreciate it, but this is before there were tons of sales tax out.And so I felt like it wasn't, it wasn't that crazy. I probably wouldn't have done that in like 20, 20, but, but w really wanted like a way to like, continually kind of interact with my audience without having to worry about like, you know, just, just kind of constantly doing the heavy promotion work.Um now that's because I now you know posts just as a part of medium but but at least there's those sort of a built in audience that kind of grows over time that you kind of keep with you. and, and so. doing that, it was kind of it's kind of a mix of for work and for life.I, I was, at the time, the managing partner of a, of a, uh immersive education program called Tradecraft. And like we, we would help people make sort of complex career transitions into the startup world. And and so a lot of what I was writing was kind of about that. It was about careers. but it also tied in with, with kind of deep interests.It was sort of why I took the role in the first place. and, and what I found when I, when I moved from Tradecraft over to Guild was like that kind of nicely traveled with me. and, and I think there's, there's something, something really nice about a newsletter, being a kind of an appendage to your career, where, like it expands your professional identity to a certain degree.You, you can become a little bit more than just your job, especially working for, like, like a single individual company, especially if you're, if, if the company is larger you, have to deal with a lot of like coordination challenges. there there's a lot of bureaucracy that happens at a company And one of the nice things about having a newsletter is you are in charge of it. It's like you're the CEO of it. the product ships, when you choose to ship it and you have complete editorial say over it, and the distribution that you put into it is what you get out of it. And and there's something really nice about that.It helped me kind of identify as a person who who, ships a lot, even when, sometimes, you know, you know, you you have to work on something at at work that takes a long time.[00:16:12] Nathan:Have you found a dress core even a strong correlation between the effort that you put in to your newsletter and your audience growth and the results that you get out, or does it feel like a more tenuous connection?[00:16:24] Nick:I think, I think there is a pretty good, like w w when I think a post is going to really hit it usually does and so I would say like, like when I put effort into, into writing something really good, I think usually it meets it meets or exceeds my expectations. And when, and when I feel like something is, I'm kind of honing in on, on a, on a post, like usually I get that too.So I think what, what can also happen. You know, sometimes you post something to hacker news and it turns out it's somehow on the front page and like that your audience growth spikes, or like you get featured in someone else's newsletter and your audience grows spikes. And like, there there's a lot of activities that like, you know, I'm not doing directly to promote it, but but it just sort of, um you know, happens in a nice way.And so that's happened, you know, more than a few times and like, that's a pretty neat thing, but like, I think to some degree that comes from just trying a lot of different things and then like, there's sort of like a, a second order effect of some of those things really, you know, hitting it off.[00:17:28] Nathan:Yeah, I think that's that's right. I knew in the early days of starting my newsletter, I felt a strong correlation between what I was working on and like the effort that I put in and the results that I got out, been been interested well at the time I do like a really epic blog post where I put of effort, you know, we're kind of the, for, you know, off and on for weeks or months and like really a hundred and get friends to read it, all of that.Those pretty much always do really well. But what I'm surprised by is sometimes the throwaway posts really, throwing it. Like, it's a simple idea that you flushed out into a post and you were. Hey, it's Tuesday. I got to get something out. Like it's sort of in that[00:18:09] Nick:Totally[00:18:09] Nathan:Sometimes those really hit.Sometimes they actually resonate. Have you had some of those that were like easy easy ones ones that hit?[00:18:18] Nick:So the, publishing cadence is I do, I do two, two posts a month and one a and it used to be, it used to be one post a month. And then I basically separated out into two. Cause I realized like it was too much to kind of condense into, into one post. And like, I wasn't getting the. The, as many eyeballs on like the second half, so decide to pull them apart.One is kind of one big essay. And the second is a, is is of like a, a But I think of it as like, as like I do pretty deep them. So it's actually of like a, here's what this is about. And a little bit more like, here's what this made me think about.And And, the, the essay is, I always spend a good amount of time on them. or at least this year I've spent a good amount time[00:19:05] Nathan:On all of them two hours, 20 hours, 200 hours?[00:19:11] Nick:2020 is probably probably closest. a really slow writer. And so, and so, like, I, I do, I mean, I like like write and like re-edit the first paragraph, 20 onto the next And likeI don't either Yeah The the the the the, the, top of the like, it's like a then like the last paragraph gets like one glance and I'm like, God, get this thing from Um don't and I I that is the wrong thing to do, yet, somehow I do that anyway. but, but, so, so those, those posts, they tend to get, of. You know, time and care. and then what'll happen is sometimes the, the ones that are like the link roundups, like will, will be very spiky.And I I'll spend, you know, that's, that's a little bit more like a three hour thing, um or four hours or something like that. and yeah, so, and then, and then I had, I had a, a, something that I was doing when I was interviewing folks, I call it the key ring where it was like a pretty structured interview that I would do where I asked the same questions over and over again.That was, that was fun. It, it, it started taking a long time to like do the back and forth. And so I'm putting that on pause for the moment. I may pick it back up again. those are fun just cause you can, you can feature someone that, that you like and get a chance to just and hang out It's kinda like[00:20:40] Nathan:Yeah. Those are always interesting to me. Cause I, I think about that on this podcast of asking the same questions, which I know New, I riff on the questions too or elementBut if you did, in theory, if you're like, did you grow from a hundred subscribers to a thousand subscribers in your newsletter?And you asked that to every single person, then you could compile that over 40 episodes or 40 newsletters or whatever. like, Hey, here's a guide on how to do it. And like, I pulled it from a whole bunch of sources. So that part of like standardized questions intrigues me. don't love it the live, know, version of a or newsletter where it's like, okay, it's too formulaic.People have done super well with us formulaic, like, John Lee Dumas, who did the Podcast entrepreneur on fire. Like he went all out. He was like, this will be 20 minute episodes, we're going to of release one a day, seven days a week and like works for him. I have no desire to do that, you[00:21:36] Nick:Totally[00:21:38] Nathan:Yeah, I don't know. you think about the repurposing side of content like that, or is it more just about the, the upfront.[00:21:45] Nick:I'm at repurposing and, and I, it's something that I, have like a psychological hangup about it. Like I always kind of feel like I need to be just like moving on to the next thing. The next thing, like I've, I've tried like going back and like, be like, oh, I should mind this thing for some, some tweets.And it always feels weird to do. And like, I want to write my Roundup, but I think, I think what I've just recognized as. Another reason why I write the newsletter is like, I want an excuse to have interesting new thoughts each month. I want essentially a performance, right. Where like, we're like, there is a moment where like, if I, if I hadn't been like reading and thinking each month, like, there is a moment that it will, that I will be embarrassed if I don't do that.And like that, that's the way I think about the newsletter. And so, and so repurposing content would be something it's almost like an admission of defeat. which, which I don't is is other people should think but that's an area of my head. And so, and so I think it just like, I need to be onto doing the next thing.There's a bunch of stuff where like, I would love to, I love ways to use the archives, my newsletter better. I think actually like stuff like this is a fun way to do it. Like through a articles and I was like, oh, there's there's stuff I can, I can reference from those. Um but it's it's, it's tough.[00:23:05] Nathan:That makes sense. Okay. So let's talk cadence for a second because this is one of the most popular, common, I don't know, questions that I get from people starting newsletters. Is there, like it should be daily right now, weekly, monthly, twice a month. Can I just do quarterly? Can I grow an audience for the quarterly newsletter?You've settled on twice a month? What was the thought that went into that? And, and what's your present cons on, on that particular.[00:23:33] Nick:I think. I mean, one of the weird things, which I'm like, I don't think it's just me, but like, like, it was like, when you, when you release a newsletter issue, like you naturally lose subscribers, but like, like, like people are reminded that like, they're like, know you have yeah You have keys to their inbox and they're like, like, why why did I let this And so and so like and so ideally like that, you know what I mean, then that's gonna have a rude awakening for, I think, I think people who are like, oh, this, this thing just goes on autopilot. but, but you need something that like is going to generate more new subscribers than it will lose subscribers because I'm a slow writer, like my, my ability to write something that I think is going to generate new subscribers is like twice a month. And like, and, and, if, and if I was, you know, Paki and Mario there, I don't know how fast they are, but like they are, they're dedicated.They can crank out some ungodly number of words, you know, once a week, twice a week, which is super impressive. And I think if I was them, I would do that. And like, you know, I, I love still like Seth Godin writes, like, you know, I feel like he writes every day. And I think so I think if you're, if you're capable of doing that, like, and, and, and doesn't lose subscribers, then like do it and set an appointment.And I think all those things are really nice, but for me, it's like, how do I make sure that like, one it's kinda, it's kinda manageable with a, with like a full-time job, which is the way I've been doing it for a long time. Right. and need to, I think, um you know, there, there are, there are weirdnesses of having a newsletter, any full-time job at the same time.And one of those is like, You are publishing, like if your hobby was sea kayaking, right? Like, like you could do that with no one knowing that you were doing it. Right. And like, and, and there's, there's nothing weird about that. Or like running a marathon or something like that. like it's clearly the thing you're doing on the side, writing a newsletter is like, it's it's knowledge work that is like akin to, to, type of work that you might do in an office Right Coding[00:25:41] Nathan:Marketing copywriting, whatever your your day job[00:25:44] Nick:A hundred percent. And like, and like, if you're putting that out on LinkedIn, like, you know, your managers managers are seeing it and like, and so there's, there's just like, like doing that every day would be, a weird would feel weird to me even if, even if no one else felt weird about and so, and so I feel like twice a month it feels, feels good to me.It's also, it also just like keeps me excited to keep, to keep at it versus making feel like it's like a daily or weekly chore. And I have like a day off, I have a week off in between so that I can like, you know, spend the weekend, not writing if I want to, which is nice.[00:26:23] Nathan:Yeah. I like the idea of timing it to your, like your cadence as a writer. What advice would you have to someone who's in that position of, building audience on the side there, maybe they're doing it secretly at first where they're like awkward about it's this may maybe self promotional, but, but at some point, if you get to any scale right. will either you'll tell people at work about it or they'll find out about it in some way, hopefully be supportive, but I don't know. What advice do you give to someone who's in that[00:26:54] Nick:First, acknowledge that there is weirdness to it. Like there, are, like there are inherent trade-offs to everything and like, and like there is there's weirdness and if, and if you're your, like the, the company I've been working for Guild, like they, like everyone has been more than supportive at it, but, of the, the work and like, but I still have a weird complex about it.You know, I think part of the reason I ended up getting the job was because of, because of the newsletter, some of the stuff I publish of like, you know, shaped our marketing strategy. So there were things where like, I've tried to do things in my writing where my employer benefits from them.Like, you know, whenever I talk about work a lot and whenever I talk about hiring, I mentioned Guild's hiring, Like there, there are, there are things that I do to just try to like, make sure that it still feels worth the company's Weill. And also, like, I think, I think I try to bring in ID.Like I try to have ideas that are useful to what I do at work. so I I wrote this, this piece on, platform branding, which was all about, companies that essentially used their employees to build audiences that, also benefit the companyAnd like, you know, we, ended up using that strategy at Guild which, which was, which was cool.And like that ended up being the strategy doc to some degree, around it, which was cool. And so so so, there's there, there's like ways that you can. think um you bring that in that that are, that valuable. And so I try to sort of look for those things. I, but I think, you know, acknowledged right.That there's, good writing is vulnerable and sometimes it's weird to be vulnerable in front of your colleagues. and, and like it's naturally an attention seeking activity. And if like, if like there's someone at work feels weird about you, like, will be, you know, something that they can talk about, the proverbial water cooler about like, you know, why, why you're not doing your job and you're, you're off writing these letters So so there's there there's weirdness, but like, I think if you can make, if you can allow your company to benefit from the audience you are growing, I think that tends to be a pretty good fit[00:29:12] Nathan:What that made me think of is basically it's going to accelerate or, magnify, whatever someone already thinks of you. So for example, if someone already thinks, like, I don't know, next kind of. he just doesn't contribute that much. Like is he even working half the time then if they publishing once a week, then they're like, see proof of what I already thought. if like the executive at the company is like, Nick is one of the best hires we've ever made. Oh. And look now he's like publishing and rhinos. Like he's a thought leader as well. Like whatever they think is just going to accelerate more. And so maybe it's looking what reputation you already have.[00:29:51] Nick:A hundred percent and it's like, it's like, I mean, the way I see it, and this is kind of what I wrote about in the platform, branding thing is like, I actually think that, having a bunch of employees who are, in a creator type role, um it's like underdeveloped marketing channel. Like you essentially, you have these people who have.Hey, like, I'm going to, going to take my scarcest asset my time give it to this company. and and and now I'm going to build relationships with, with all of these thousands of people who, who listen to these ideas and like, and like that sort of just gives positive energy to the company. So, so actually, like when you compare it, even to like a, a side project that you're coding nights and weekends, I actually think, I think companies should be really supportive of, of, of kind of audience building on the side because it really can benefit them but, but people naturally have a, there's there's a weird feeling about it. And so, and so you have to like, especially as a company, You know, like our, our CEO is, is, is really good at building her own audience on LinkedIn. And I think that gives everyone else some permission to like, you know write vulnerable and things like that.So I think, but I think it, it is, it is a really important thing to be able to have this kind of a group of people who are increasing the company's sort of surface area in Serendip.[00:31:23] Nathan:Yep. I like that. I've wondered about doing something like that for ConvertKit. We have a handful of people on the team who are very prolific creators, for the two myself and then, our creative director, Charlie, frankly, she has like followers on YouTube and a popular channel and all of that.There's a handful of other people who have podcasts and are, are active on Twitter. Our product managers are quite active when you talk to them about things related to ConvertKit, you know, they're like active with customers, but I haven't, or we haven't taken this approach like fast or on deck, or I'm trying to think who else does it, but, but these companies where they're like, okay, there's 15 of us and we're all going to.Become Twitter famous, you know, or start our thing and we'll all drive back. Is it a strategy that you think works well?[00:32:17] Nick:The, the best example of this actually think is, I think on-deck did it, did it really has done it really well on Twitter Um I think gong is actually probably my favorite example. Um especially from a B2B what they do is like is all of their salespeople are out there, like posting content on LinkedIn, but it's not like how great gong is.Almost has nothing to do with gum. It's like you know, an a I'm I'm I'm grinding today. Can't wait to get off for the weekend. It's like, it's like, it, it, it sort of, embodying kind of this, this, like this, the sales lifestyle. Right. And, and, and the, the engagement they get is, is crazy.Right. And like, and that, the thing is, if, so, so there's sort of like, there's kind of like, you can build lifestyle influencers among your employees Right But you can also. Like this idea of building up someone who is, who is a, I know this is kind of a gross word, but thought leader in the, in the, space you're, you're excited about.People kind of come to them, they build affinity with them. And I think you, you can build individuals as marketing channels where like starts out where like someone's reading your posts on LinkedIn. maybe that person hosts a, a kind of invite only webinar for, for the people who engage most of them on LinkedIn.So, so then you're building sort of deeper affinity towards that person. And, and as, as you go down the sales funnel um like marketing and sales, you actually transfer that affinity over to the company as, as like they get into the sale process. from kind of a B2B side, but like, I think you can do it also from a B to C.[00:33:49] Nathan:Do you think that a company like gone. Hired people are good at that and encouraged it, or do you think they like had the people that they hired and said like, okay everyone, this is now what we're doing. a playbook, here's best practices. Here's a slack channel where you can talk about what's working.What's not, but like we're this now. Get on board.[00:34:11] Nick:This is, would be a hundred percent pure speculation. What is, is someone at gong started doing this one of their salespeople and started crushing it. And they're, you know, director of marketing was smart enough to. Hey could be doing a lot like, and B, because it's their salespeople who do it, right.A natural incentive to do it. And so, you know, I would imagine they probably brought on a copywriter and said, Hey, if you need help, you know, crafting these posts, like you can do that It's just, it's such a, it's such a virtuous right? It's like, it's like, because of the affinity you build with these individuals it translates to the company.And like it just sends it a bat signal out to other people who are like that, who want to build audiences, that like the company will help you do that. And they will be supportive. And like, and again, if we imagine that like, they're like audience is this long-term career mode, it's just like, it's such a great gift.You can give to your employees for them to leave with like you know, like you leave ConvertKit and you have, you know, a hundred thousand subscribers or 10,000 it's like, or whatever. Right. It's, it's, it's as much of a gift as like the salary you're giving them. It's just, we don't think of it that way.Cause it's, it's a weird thing to think about getting. From your company[00:35:27] Nathan:Yeah. I mean, that's how we've handled it in that we're very in favor of side projects. We want everyone who wants to, like, we're not gonna force it on. But to have a way to be a, a creator on the, on the side and to have some actual reason to use ConvertKit as a customer. Because it's so different when you're the product and like clicking through the happy path to test something and you're like, Hey guys, it works.Then some customers like this is really frustrating. and so that, like, it's a very different, different, I think that it's just interesting. You're absolutely right about people with that. Like, Matt Reglan, who's been on this show before he was at ConvertKit for years. joined when we were like 20,000 a month in revenues like that. when he eventually moved on to his nets, next thing, you know, he built an, a YouTube audience to like 10,000 subscribers at that point. And that was a whole thing that he'd done a lot with skills he learned at ConvertKit a lot with, you know, our creative director, Charlie, like promoting him and just, all right. But like, it still happens even we've got 70 people on the team and we're talking like six are active in this way. I just wonder how much to encourage it versus how much to just say like, Hey, this is an option if you want it, but like you don't push it any more than that[00:36:51] Nick:I mean, I think one of the interesting things, when you think about like the creator economy is like, I think the creator economy can support a lot of people, but the the challenge is like when you're deciding, should I follow this person? there aren't very good moats in the creator economy. And so and so one of the.Few moats you can have is like companies that you've worked for giving you this brand halo. Right And so, and, and, brand from your company sort of, it says this person might be a little more worth following because someone chose them now, does that true You know, don't think so, but like, it at least sends this signal.And so I think, one, like your brand can do that for, for, for your employees, but also like I think there's a. I think just showing that the company will pour fuel on whatever fire you're starting, I think is like, it's, it's one of the best like employee value props. I think a company can have, It's like, it's like, look the life you want to have. Like, we, want to get you there. like, and like, and I think the kind of people who would come work for ConvertKit it should be that they want to do something in the creator space, because you're serving creators that makes a ton That makes a ton of of sense[00:38:10] Nathan:Yeah. And we've definitely had people that we've hired, who are already creators, and that's grown. So it, an interesting world in all the things that you could do to grow. Like a company or growing audience. I'm not sure that that's the one would pick, but you, you see Morning Brew and, and gong in so many of others doing it and it seems to work, know? So[00:38:33] Nick:Yeah Like, I think it works for like, like select companies in select Right. And like, and there's, and there's probably a channel that works under and like the. way you do it for, you know, for Guild where, like we, you know, we really target, um you know, companies with huge employee populations at the very level Like like we wouldn't do that on, on Twitter. Right. Just doesn't make any sense, but like, would we do it on LinkedIn where like, where, you know, C-suite spends an increasing amount of time and we can directly with those individuals and maybe influence that the five to 10 people that, that matter at those companies with like, you know, one post a week.Totally. so, so it just, it kind of depends on like, um I think companies can, can kind of do it at different levels.[00:39:21] Nathan:So that's interesting of the LinkedIn approach, which I think a lot of creators are either all in, on LinkedIn and loving You know, people have built massive lists over there, or they're like, what's that like, I'll hang out in the Instagram, YouTube, Twitters of the world, you know? but if you imagine that B2B world where let's say I'm, I'm working in sales, either as an executive, trying to get big deals done, or, you know, or as a team member, I have a meeting, we have a great conversation.We connect on LinkedIn, you know, we're now an official connection. And now, even though you're not going to buy my thing now, you're like seeing my content every. Week or every few weeks. And then it's like, oh yeah, you're going to buy that thing from Nathan, you know, whatever B2B tool, like starts to come up.And then when I reach out again and you're like, it's not like, oh yeah, it's that one sales rep that I wasted 20 minutes off on with, you know, six months ago. It's like, oh yeah. I feel like we're friends there. I've learned so much, even though it's just been one to many communication.[00:40:25] Nick:I mean, I think the really powerful thing it's like obviously a sales rep is incentivized to promote the product at company they work for So it's like it's product whether it's in a sales call or on LinkedIn like it will not it will not move the needle for any customer.Because it's sort of priced in that That's what they're expecting. But showing that you are an intellectually interesting person who has deep thoughts about the world, who is, who's a smart person. And then the customer making the connection, man, this smart person out of all the places where they could go work has chosen to work here.[00:41:04] Nathan:Right[00:41:05] Nick:Of something, right. There must be something kind of interesting and special there. And so they built of this affinity and comfort and excitement about you and like, and, and then getting on a sales call with you, you're at this just like this nice advantage, right? You're, you're, you're now slightly a celebrity to them.Right Like and, and there's something, you know, like when your, your email or even your company's email then pops up in their inbox, like it's just that much more likely to open that much more interesting. And sometimes it's, it's those, it's those little things on the margin that can make all the difference.And so I think, especially when you're talking like a, like really big enterprise sales, I actually think it's still, a kind of, underrated strategy.[00:41:48] Nathan:Yeah, sense. talk about a, more from the creator side. Cause that was, know, we went more on the platform company side of the which, you know, someone running a company, I am intrigued in that direction, but I'm curious on the, on the creative side, how do you think about that audience as being for your career and that thing that goes with you as you between roles and giving you a future opportunities and all.[00:42:14] Nick:I think it comes to like writing a newsletter.There's basically three reasons. You'd write a personal newsletter and earliest the way I think about it. Like it's either passion, like, you know, I love cooking and like, this is a way I can express that side of me It's it's profit. I want to actually just make some side income or make this into my full income Or it's General advancement.And maybe the relationship building kind of tithing relationship building probably ties into that. but, but in general, like the, I sort of see one things being being like the reason, like for me, at least for a long time, it's probably been advancement. but, certainly the other two are mixed.Like I'm, you know I'm curious about, you know, turning on the profit spigot out of it And like, it certainly like I wouldn't keep doing it if it didn't hit the passion bucket. and so, and so I think that, that, you have to sort of figure out which of those you're doing. I think, I think like if, if what you want to do, I think most people actually are doing it because they do want new opportunities and relationships.I think actually advancement to me is it's actually, the best reason to do it. Um uh over the other two. And, in that world, like, you kind of want to imagine like, okay, Who is, what kind of job do I want, who is the person that I want to be at some point down the road? Who's the gatekeeper that stands in the way of that.Whether it's like, maybe it's I want to publish a book at some point, right. a publisher stands in the way of that. and so what, what gets this publisher excited? Well, either, maybe I'm writing a newsletter for book publishers and this is the industry standard, but like more likely it's like, it's like, Hey, I built this audience that is then really exciting to a publisher.So-so I or, you know, it's, I want to become a senior engineering manager. and so what's going to be exciting to the VP of engineering who is going to interview me. You know, it, it could be that I have an audience full of engineers, who who like are easy to hire, maybe it's that I just like think in a really deep level about this really complicated problem that is really important to them, but it's, it's sort of like, I think having that, kind of magic gatekeeper mind as as not the person you're necessarily writing for all the time, but the, thing you're trying to build up to, that can be a good north star in that direction.If you're doing this, advancement thing, I still don't think you should pick something that doesn't light you up because it's really, you know, it's really hard to keep doing this, week after week when you're grinding it out for some future version of yourself that you know, may may change.I, I think that, that that tends to be a pretty good path.[00:45:10] Nathan:Yeah, that makes a lot of sense to me and like networking connection and advancement side of things, I think is one of the best reasons to do. A lot of that. I remember like the first conference that I went to after having a blog and it being such a night and day difference. I wasn't even a speaker at this conference, any of that, but people were like wanting to come up and talk to me because of the articles that I've written you.Whereas like months earlier, you know, pre blog, you go to a conference and I was shy and introverted. Like I didn't talk to anybody. And so I was like, wow, because I published words on the internet. People will now do all the work. Like interesting people will come meet me instead of me having to like put out all the work.This is the best leverage ever on the same way, like podcasts and everything else Write being able to, everyone says the Podcast in there for the audience. It is right. You know, thousands of people will listen to this episode. I am more doing it because I get to meet people like you and Kimberly, who we just had on last week.And right. It's just about meeting people. that's so[00:46:09] Nick:It's like it's like you know, like I think with Podcast, it's crazy because you like appear in somebody's ears. Right. You're like, literally like you're right next to their head, you know And like and it's it's, just like, it's this, it's this wild, like intimate relationship, usually, like I'm listening, you know, on, on two X.So everyone sounds smarter than you than they would were listening to them on one X like it's, it's, it's I think publishing and creating content, especially in a world where like we just live more online where like more of our interactions are, are remote. I think it's, it's a, it's a pretty, it's still sort of an underrated hack, especially in, in your career, right?Like you can, you can do. You know, you, you become inter like instantly, someone who someone wants to take a meeting with and like it's those little, like, sort of marginal decisions, right To like chart the course of your career, right? Like, like, did, did this person meet with you or not? Were they predisposed to like you, before you came in and like, you don't actually know which article is going to hit to make them feel that way, or which Podcast is going to, you know, which Podcast you're going to meet, the person who, you know, might be an ex customer or investor or something like that.But like, there's just such a powerful, you know, with that[00:47:26] Nathan:I think one of my favorite examples a people using an interview show or, you know, interviews in general to break into an industry Harry Stebbings, who does 20 minute VC, because I don't know how old he was when he started it, but like 17, maybe I'm not[00:47:42] Nick:Totally[00:47:43] Nathan:nd he's like, I want to break into the world of venture capital and, you know, interviewing all the biggest names at first people were saying yes to him, probably because of his hustle, because he was young.They're just like, sure. I'll take a chance on this kid on, your 20 minute.And[00:47:59] Nick:Now love I love people who have like, a, a 10 step plan for their career. Maybe you just, you just wanted to create a podcast. It was sort of like,[00:48:11] Nathan:Right[00:48:12] Nick:Doing this for fun, but like, not a ton of people have, have a plan. Right. like, like most people are just sort of doing stuff, but like, if you like sit down and just kind of think about it for like, like 20 minutes and you're like, who might, I want to be like, who does that person like, like what would make me credible in that person's eyes?Like, like how could I, you know, do that thing now. So that in two or three years, like, like Harry's, I've been such a good example. Like, I, I think there, there are so many people who, who like, if they, they sat and gave that like 10 minutes and turn Twitter off, like you can just, like, you can do a lot of, you know, good, good strategy there.[00:48:52] Nathan:Well, I think can do it as a method to break into any business. So if we were like, know if you and I were 18 years old and we're like, wouldn't be in the music business or even right. You wanted to go into screenwriting. you with what you know now, and you and I were brainstorming how to get 18 year old you into like screenwriting, we would probably suggest starting a podcast and you interview all the screenings. In some format and it wouldn't result in work, but then you'd imagine we have this network and this work would come from the network and you're like, no direct connection, but then there's a ton of indirect connections that wouldn't have happened without it.[00:49:31] Nick:You know, it's kind of a similar thing. We talked we've dragged them at Twitter at the beginning. Right. Twitter does this service for people that gives them like a feeling of prestige. Right. And like, and, and what you're basically doing is like, it's like, you're giving an audience to people who don't have time to build one for themselves.And like, you know, most of the people who are listening to this podcast are people who are building audiences in, in some way shape or form, but like most people don't do that. Right And and so, and so you can find all sorts of people who are who are just like all the time, who like, would love to sort of rent someone else's audience to build themselves up.And so like, and so you can be then 18 and it's a total hack to be able to sort of bring on this screenwriter, this music industry, executive, this, you know, a VC. Right. And it's just, it's[00:50:23] Nathan:Right It made me realize another person on the ConvertKit team who does this really well is ISA Adney. Who's our storyteller. she used to teach all of our webinars and workshops and, and, is branched into working on like brand development sides as he writes a lot of and else, but her personal audience, let me take a step back.If you talk to her, she's like, know this person, or whoever at Disney or that kind of thing who worked on, you know, and just like the amount of people that she knows in the world of storytelling and film and everything else, you're like, how do you know all these people? like, oh, I interviewed them for my newsletter, you know?And you're just like, wait, what? And it's like, I was going to say cartoonists, but like illustrators from, from will like draw her a birthday card. can tell us just for her, you know? And you're like, how, and, and it just comes from this exact thing of like, oh, I just interviewed them on my newsletter, which is a fantastic newsletter, but it's not like they came on it because she's wildly famous.It's that[00:51:26] Nick:It's incredible. And I like there, there's a couple other people I've seen who have like, who, who sort of, they have their, their, their full-time job, but like, on the side, right? Like, Liz Bostonian, someone I've known for awhile and interviewed, and she, she wrote a book called no hard feelings about emotions at work.She's about to publish her second one and like the way she's just like, she's known by, by all of these people at all these different companies that like her company would be the perfect company to sell in, to sell into. you know, it's just, it's just there. There's. There's so many good things that can come a bit.I think one thing I'd advise to like, w going back to like this, how do you balance a, like a, like a newsletter and a full-time career is like don't work for any company that doesn't value it because because like you know, clearly there are places like Guild, like ConvertKit like there there's so many different companies where like you can go where like, they will appreciate what you're doing.And if you can, if you can, like, ideally, like, let's say you love to write about cooking, right. If you can find a company where like, that is like, like, especially like building an audience around cooking, like it's, you know, a dishware company or whatever it is, like finding that right place for not just you, but your publication, a really underrated thing, because it just makes everything so much smoother to find that right.Manager find that. Right. you know,[00:52:52] Nathan:Yeah. That makes sense. If it's an uphill battle, like find another, another place where that's actually a asset.[00:52:59] Nick:Someone will like it.[00:53:00] Nathan:Yeah, exactly. So maybe before we wrap up, let's talk about the growth side. Cause everyone's thinking about, okay, I have my newsletter and it has 100 subscribers or 500. How do I grow it to that next tier So I'm curious, what are some of the things that have worked for you on, adding 100 or 500 or a thousand subscribers at a time?[00:53:19] Nick:Twitter Twitter. You, you, you can use Twitter.[00:53:22] Nathan:Yeah[00:53:22] Nick:It's It's frought in many ways you can also use LinkedIn. I actually think LinkedIn is, an underrated place to do it. Like it's to me, it's not as stressful to write a LinkedIn post as it is to write. A tweet, it's a little stressful, cause it's like, it's like, definitely definitely to your company And it's a place where you're in professional domain, but especially if your newsletter is somewhat professional, then I think, I think LinkedIn can be a really good place for it. and a little bit less of a pressure-filled way to do it. I probably one of the underrated things now is like, you know, I look at how many discord servers I'm suddenly in, like in in you know, months and like, I think those are probably good places to like promote.I don't think it's, I don't think you can in communities, it's harder to just be promotional. You need to sort of have earned it by, by building relationships. And so, but I think like, you know, I'm, I'm in a writing group called foster, right? Where, where like where, you know that they help with editing and like, and like everyone's sort of publishes their stuff in there, but like that's a great place to like, to, to sort of build a following, especially sort of early on.Obviously you can do things like hit Reddit, hit hacker news, you know, Reddit, I think I've been banned from like, you know, 20 different subreddits for, you know a just posting a blog post, which seemed to me. But, um and then hacker news, right? You, you, you never know. And, and, you know, getting to the top means you're going to get barraged with terrible comments, but, I think ultimately though you kind of want something you can build, right.And this is, this is the, this is the challenge with Twitter, right? It's like, it's like, there is a weirdness about Twitter, but. Building an audience on Twitter Like it's a great top of funnel for a newsletter, and same way with LinkedIn. And so it's hard to totally steer away from those things. I think one thing I'd to try and toy with once I figure out the monetization piece, of my newsletter is I'd like to try paid ads.And there's this weird discomfort with it with it. if what you value is value is, having an audience and people to write to and you want to grow that audience, I actually think it doesn't need to be that literally every person you painstakingly gathered with your blood, sweat, and tears, right.It's it's I think there's, there's other stuff that you can try, but you obviously don't want to be throwing a lot of money down the drain on, building an audience[00:55:53] Nathan:YeahI've, I've done paid ads with good results of four. I have a local newsletter called from Boise, is just for the Boise area. And in the last month we actually went to a thousand subscribers and we doubled to a little over 2000 subscribers, almost entirely with ads. So like no ads to a thousand and, ads worked well, you know, and it helps to have the hyper-local targeting.So I was in the same boat of like, hadn't played with it before. And, you know, at, I think we paid between $2 and two 50 a subscriber,[00:56:25] Nick:Facebook.[00:56:26] Nathan:Yeah, Facebook and Instagram. So we'll play with it more. What are you thinking maybe we'll end on this question. What do you thinking for on the newsletter?What are you paid? Is it a A A book? What other things are coming up?[00:56:39] Nick:It took me a while to find something I was comfortable with on modernization paid, never, appealed that much to me. just because there, there are some people who I like I will pay for their ideas, but like, overwhelmed with Content. that like, usually when I'm paying for, for, for, for a newsletter, it's because I really liked the person, like their, their, just their style of analysis.I can't get anywhere else. but, but, but the competitive dynamics of newsletter sort of, to me, like they'll, they'll kind of always be someone who something close to what you do for free. And so, and so that, that always kinda, didn't appeal to me as much. Like I think of it as like, This audience, that you're kind of building affinity with over time and like, and can you, ideally sort of find, build something or find something that's going to be really valuable to them.So I actually, literally just this morning, teamed up with this, this company called palette, to, I swear, this, this, this time it was not planned. It just, it just happened nicely, to a team at this company called pallet in pallets, been sort job boards with a bunch of and I actually worked with them on this, this kind of beta product that they're working on, which is this idea of talent collectives. And so what we're doing is like, it's like basically job searching really sucks. Like you're filling out tons of applications. You are, waiting for a long time to hear back from companies.If you are highly desirable, you're getting a lot of recruiter spam and they're just like barraging you. so we're going to do, is, is put basically just an air table form where you can say, Hey, like, this is who I am. This is the kind of role I'm looking for. pallet has this, this, all these companies that they are so, so they're going to basically, send people and you can be anonymous if you want to all sorts of stuff, but they're to their partner companies and then and then they'll send you sort of the intro request, like, Hey, you know, do you want to, do you want to chat with ConvertKit right.And, and, and if you do right, we'll, we'll make the intro, but like, you don't have to worry about our recruiter reaching out to you because they've, they've said they won't do that. so yeah, I think it's cool. you know, if, if, if any of the folks listening to this are like, exploring new job opportunity.We'd love you to come check it out. I think it'll be really neat. I think it'll solve a challenge that a lot of people are facing. For me it felt really native. It felt like I didn't want to do a job board because I don't know these companies. I'm doing a newsletter about careers, and it felt really important that I'm sending people to the right place.I said, “Hey, if you sign up for this, and you take one call from a company, I'll do a 30 minute career coaching session with you.” Even though, I'll get paid some commission, if the person goes to one of these companies, I will really try to give them the best advice for them, because that's what I promised to readers.When you're thinking about monetization, it's like find something that feels native, and not weird to your audience. I think sometimes that can be a pure paid subscription, but you can be creative in different stuff.[00:59:51] Nathan:Yeah, I think that's good. Let's leave it there. I'm super excited to see what comes on the monetization side. It's probably the coolest thing about newsletters and audiences that you can monetize different ways.So, where should people go to follow you and follow your writing, and see more about what you're up to?[01:00:07] Nick:You can follow where I have a conflicted relationship, where there are days I will post a tweet, tweet threads, and the next day I'll feel very ashamed of it, but that's @Nick_deWilde. Then the better place to get my thoughts, I would say, is JungleGym.Substack.com.At some point I should probably switch that to ConvertKit, but yeah, that's another time. We'd love that, and thank you so much for having me. This has been so fun.[01:00:42] Nathan:Yeah, It's been a great conversation and, thanks for coming on, and we'll talk soon.[01:00:47] Nick:Awesome, Nathan.

Chapter 5: Embrace Cultural Change - Psychological Safety and Belonging w/ Liz Fosslien Insight: You have to adopt new and more liberating values, and behaviors, if you want diverse groups of people to flourish as they follow you. Action: You have to practice liberation and you must embody a new way of thinking and leading. To add texture to this insight, I sat down with Liz Fosselien, an illustrator and the co-author of the Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work. Liz is an expert on how to make work better. As the Head of Content at Humu, she helps teams and leaders develop the skills and habits that allow them to unlock their full potential. She regularly leads interactive, scientifically-backed workshops about how to build resilience, how to help remote workers avoid burnout, and how to effectively harness emotion as a leader. Her work has been featured by TED, Harvard Business Review, The New York Times, The Economist, and NPR. In our conversation, we talk about Liz's professional journey as well as what it takes to create psychological safety within your organizational culture. Check it out! Episode Transcript Available Here About The Diversity Gap The Diversity Gap Academy exists to help leaders pair their good intentions for diversity with true cultural change. You can order the book, The Diversity Gap, at www.thediversitygap.com. Bethaney Wilkinson is the Host and Executive Producer. Final Production is by Live Grace Productions. Thank you to our guests and patrons who make this podcast possible! Instagram - @bethaneywilkinson @thediversitygap Website - www.bethaneywilkinson.com Links from the Show Instagram: https://www.instagram.com/lizandmollie/ Website: https://www.lizandmollie.com Book: https://www.lizandmollie.com/book

"You cannot solve a problem you are unwilling to have" - Dr. Nicole Cain Looking on the bright side or trying to stay positive in a less than desirable circumstance isn't a bad thing, it is part of our survival. However, in a world where mindfulness, wellness, manifestation and gratitude could be "the cure" for many struggles, as with anything - the push to be positive can be taken to the extreme. The problem is when we negate or suppress our feelings (or do this to others) to quickly, to often or too long where where those whom are experiencing the negative feeling feel invalidated, more shameful or even crazy. Those unacknowledged negative feelings just don't go away either, they may manifest into other physical or phycological symptoms. Could toxic positivity be getting in the way of your healing? In this episode we share Dr. Nicole Cain's top 10 indicators of toxic positivity, why toxic positivity is so problematic and what to do instead if you find yourself in a toxic positivity narrative or environment. Notable Mentions in the podcast: Topic resource: Toxic Positivity: The Dark Side of the Positive Movement written by, @drnicolecain @lizandmollie, Authors of No Hard Feelings: The Secret Power of Embracing Emotions at Work @amelianogoski & @enagoski, Authors of Burnout: The Secret To Unlocking The Stress Cycle Bean bag dreams start HERE

In this "Inspiring TED Talks" HCI Podcast episode, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanhwestover/) explores Liz Fosslien's recent TED video, "How to embrace emotions at work." See the video here: https://youtu.be/sSOBk0v0viM.  Video Overview: "'You can't just flip a switch when you step into the office and turn your emotions off. Feeling feelings is part of being human,' says author and illustrator Liz Fosslien. She shares why selective vulnerability is the key to bringing your authentic self to work." Liz Fosslien is the Head of Content and Editorial at Humu, a company that uses behavioral science to make work better, and the coauthor and illustrator of the Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work. Her work has been featured by the New York Times, TIME magazine, The Economist and NPR. Check out Dr. Westover's new book, The Alchemy of Truly Remarkable Leadership, here: https://www.innovativehumancapital.com/leadershipalchemy. Check out the latest issue of the Human Capital Leadership magazine, here: https://www.innovativehumancapital.com/hci-magazine. Ranked in the Top 10 Performance Management Podcasts: https://blog.feedspot.com/performance_management_podcasts/ ; Ranked in the Top 10 Workplace Podcasts: https://blog.feedspot.com/workplace_podcasts/ ; Ranked in the Top 15 HR Podcasts: https://blog.feedspot.com/hr_podcasts/ ; Ranked in the Top 15 Talent Management Podcasts: https://blog.feedspot.com/talent_management_podcasts/ ; Ranked in the Top 15 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_development_podcasts/ ; Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_podcasts/

Liz Fosslien has incorporated creativity throughout her entire career.It all started 2012 when she published “14 Ways an Economist Says I Love You” and has continued to this day with he Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work. She's somehow managed to do all this while leading content at Humu.In this conversation we delved into: How she integrates creativity in her professional life Why she decided to publish a book How she views audience building And a whole lot more. 

Want to help make better product decisions? You’ve got to combine qualitative human insights from user research with data analytics and experimentation. Questions about how many users do something goes to analytics, questions about which design might work better goes to user research. But what if you partnered with those other teams to answer the questions together? In her session at Advancing Research 2021, Marieke McCloskey, UX Research Lead at Humu, will share how, as a qualitative UX researcher, she’s partnered with analysts to identify high-growth opportunities and gain a deeper understanding of users. In this episode of the Rosenfeld Review, Marieke offers a glimpse into her presentation, and what led her to the insights she will share at the conference. • Marieke recommends: No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien and Mollie West Duffy • Follow the authors: https://twitter.com/lizandmollie • Attend Advancing Research 2021 https://rosenfeldmedia.com/advancing-research-2021/register/ • About Marieke https://rosenfeldmedia.com/advancing-research-2021/speakers/marieke-mccloskey/

Who you are and what makes you special is so much bigger than the work you do. Every day, we practise development and growth for our work-selfs; building it out, identifying with its greatness and subconsciously, making it our identity. It's great to be passionate about your JOB, but it's important to know, you are so much more. Being a little less passionate about your work will help you manage stress, anxiety and the risk of burnout.When you look back on your life, what are the chances you'll wish you spent more late nights in the office? Or more time away from people you love? Or fewer hours getting comfortable rest in your delightful bed? Probably pretty low. And yet, too many of us not only work crazy hours but then come home to obsess about work during dinner, a workout, while lying in bed at night or even in our dreams.Season 2 of Happy Messy Founders kickstarts with us diving into the contradictory notion of why being less passionate at work is better for you. Using some great frameworks and language from the books Ikigai: The Japanese Secret to a Long and Happy Life by Hector Garcia & Albert Liebermann and No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien & Mollie West Duffy - Oko and Lalitha share valuable tips, resources and actions you can take to be the best version of you (in and outside of you work self)

Melia and Gill talk with Liz Fosslien, the co-author and illustrator of the Wall Street Journal best-selling book No Hard Feelings: The Secret Power of Embracing Emotions at Work, with Mollie West Duffy. Liz offers research-backed advice on how to express our emotions effectively at work. It’s always been tricky to find the right balance – sharing just enough without oversharing. Now that many of us are working from home during a pandemic, we have both a challenge and opportunity to learn to navigate the complex emotions we're all feeling. Liz shares tips for identifying and understanding our emotional needs, communicating digitally with coworkers, and creating a healthy emotional culture on teams. Follow Liz and find her book: https://www.lizandmollie.com Find us on the web: https://www.semitogether.com Instagram: https://www.instagram.com/semitogether Facebook: https://facebook.com/semitogether Subscribe to our biweekly e-newsletter for episode roundups, tips to steal + extras: https://www.subscribepage.com/semitogether Become a patron of the podcast and access bonuses and extras: https://www.patreon.com/semitogether

Hosts continue their discussion on emotions. They describe briefly the science behind our emotions and how our brain process them, and different tools that are helpful to deal with them. https://positivepsychology.com/emotion-wheel/ No Hard Feelings: The Secret Power of Embracing Emotion at Work Liz Fosslien Like Dragons Did They Fight Maurice W. Harker, CMHC http://www.lifechangingservices.org/product/like-dragons-did-they-fight-ebook/?fbclid=IwAR0GPHYgsSnPeMyYXtbbjmp00LDBL4hmf16VF6j4k-p9DWTCoXxTWKOubKM Can We Trust Our Feelings and Intuition? Eckhart Tolle https://www.youtube.com/watch?v=Ci8ZAj6Z8C4

Liz Fosslien is the Head of Content and Editorial at Humu, a company that uses behavioral science to make work better. She leads interactive scientifically-backed workshops about how to create a culture of belonging to help remote workers avoid burnout, navigate different work styles, and effectively harness emotion as a leader. Her work has been featured by The New York Times, The Economist, and NPR. Liz is the co-author and illustrator of the book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. In this episode, she and Eric dive into the important and fascinating topic of the role of emotions in the workplace. You may think being “cool, calm and collected” at work is the right way to be but after listening to this episode, you will likely think differently.Need help with completing your goals in 2019? The One You Feed Transformation Program can help you accomplish your goals this year.But wait – there’s more! The episode is not quite over!! We continue the conversation and you can access this exclusive content right in your podcast player feed. Head over to our Patreon page and pledge to donate just $10 a month. It’s that simple and we’ll give you good stuff as a thank you!In This Interview, Liz Fosslien and I Embracing Emotions at Work and …Her book, No Hard Feelings: The Secret Power of Embracing Emotions at Work.How we underestimate the emotions we bring to workTools to help with embracing emotions in the workplaceHow we make really bad decisions when we don’t reference our emotionsThe danger of being a “feelings fire hose” at workThe “Skill Swap” exercise at workThe New Rules of EmotionCaring about yourself more than you care about your workYour Support Network and your Challenge Network at workCommunicating what you need in the moment to another person Social DistancingWhy we lack motivation at workRelevant Emotions vs Irrelevant EmotionsLiz Fosslien Links:fosslien.comTwitterInstagramThe Great Courses Plus: Are you a life long learner? A perpetually curious person? The Great Courses Plus is an on-demand streaming service that offers courses taught by professors on a whole host of topics such as Human Behavior, Money Management Skills, Black Holes, the History of England and so much more. Listeners of the show get a full month of unlimited access to their library for FREE by signing up at www.thegreatcoursesplus.com/wolfPeloton: Wondering if a Peloton bike is right for you? You can get a free 30 day home trial and find out. If you’re looking for a new way to get your cardio in, the Peloton bike is a great solution. Eric decided to buy one after his 30-day free trial. Visit onepeloton.com and enter Promo code “WOLF” to get $100 off of accessories with the purchase of a bike, and a free 30 day home trial.SoFi Invest: A platform that makes investing easy by offering stocks, stock bits, crypto & automated investing all in one. With access to their financial advisors to answer any questions you have at no cost. Go to www.sofi.com/wolf, create an account, and they will give you $25 of free stock just for signing up.

The modern workplace can be an emotional minefield. For most of us, about a third of our lives will be spent at work. Learning how to work with and manage our internal lives, including our emotions, in that setting is a huge part of becoming a happy, healthy, emotional intelligent human.On this episode Forrest is joined by the Wall Street Journal best-selling co-author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotions at Work, Liz Fosslien. Liz is also the Head of Content and Editorial at Humu, a company that uses behavioral science to make work better.Sponsor Offer: For over 35 years, Dr. Rick Hanson has taught thousands of people how to feel less stressed, have more fulfilling relationships, and find a deep sense of self-worth. He's now sharing the lessons of a lifetime in one step-by-step, down-to-earth online program: The Foundations of Well-Being.If you’d like to learn more about the Foundations Program, follow this link. Use the code BEINGWELL at checkout for 10% off the purchase price.Connect with the show:Visit us on the webFollow us on InstagramFollow Rick on FacebookFollow Forrest on FacebookSubscribe on iTunesTimestamps:01:52: Why focus on emotions in the workplace?06:12: Why you should be less passionate about work.12:10: Shifting workplace culture.15:48: Establishing and maintaining healthy boundaries.22:32: Useful and not-useful emotions.25:54: The importance of “psychological safety.”31:45: Managing unusual power dynamics.38:31: What is “forced positivity,” and is it problematic?42:20: A message to her younger self.

Liz Fosslien is the co-author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotion at Work. She joins the show to talk about why embracing emotions at work doesn’t always mean having emotional conversations. She shares what we are missing to bring a sense of safety and commitment to the workplace. Liz also talks about her work at Humu, an organization that builds behavioral change technology that helps organizations and individuals feel and act their best.        ~~~~~ ~~~~~  The Leadership Podcast is proud to announce a new initiative with thoughtLEADERS to provide very short podcasts called “chalk talks.” They’re “bitesize” hacks on common (but challenging) leadership issues.    You can only access the Chalk Talks by subscribing to our mailing list at The Leadership Podcast.    ~~~~~ ~~~~~    Key Takeaways  [4:54] Great managers and leaders take the time to ask personal questions of people on their team, and point out good ideas. This makes team members feel as though someone is invested in their long term goals, and they are more likely to share and feel committed.  [8:28] A happy workplace boosts ROI, productivity, innovation and saves the cost of trying to replace and retrain when there is turnover.  [10:28] No Hard Feelings gives the reader internal and external tools to first understand what type of culture they work in, and then from there come up with a plan to process emotions. It also helps provide a road map for when the environment is not very vulnerable or emotion based.  [13:24] With so many generations blending together in the workplace, we can each learn something from each other. The younger generation can learn more emotional intelligence, and the older generation can learn to feel more comfortable expressing emotions.  [16:29] Great leaders have conversations early on so issues can be flushed out rather than waiting until the heat of the moment.  [17:12] There is more understanding and less defensiveness in making observations rather than character generalizations.  [18:02] Humu works with organizations to run a diagnostic survey that helps them figure out small changes that will have a big impact on how people feel. For the next 6 months to a year after the survey, they send personal nudges to help keep everyone on track with their goals. They also provide handbooks so leaders can learn the best way to communicate with their team.  [26:58] Feelings aren’t facts. They are valid, but it may be based on an incorrect assumption or just our perspective.  [31:45] A great workshop provides tactical advice with actionable steps that can be used in the future.  [36:29] With remote work becoming a larger staple in our society, it is important for leaders to provide trust, transparency and documentation. Video chats are still important with our body language and voice tone being so important to what we really hear in a conversation.  [43:23] Liz’s challenge: Pay attention to your envy and jealousy. It may reveal your burning desire or heart’s demands.    Quotable Quotes  “Small actions have a big impact on how we feel at work.”  “It makes no financial sense if once you finally have this personal organization, you’re not making the time to feel welcome there.”  “Bringing emotion in the workplace is not always an invitation to talk about emotion.”  “Lean in to jealousy, and see what it may tell you.”  “Feelings aren’t facts.”    National Affairs Humu  Everybody Lies What Google Learned From It's Quest To Build the Perfect Team Gretchen Rubin  #018: Is Your Company Culture Dysfunctional or Positive? LinkedIn | Website | No Hard Feelings

Elisabeth Fosslien is an author, illustrator, and head of content at Humu. She illustrated and co-authored the bestselling Wall Street Journal book “No Hard Feelings: The Secret Power of Embracing Emotions at Work.” The groundbreaking nonfiction is also hailed as a hilarious guide to effectively expressing emotions at the office, finding that seemingly elusive fulfilment, and defining work-life balance on one’s own terms. Her book also takes an affectionate look at how emotions can have a profound impact on key aspects of one’s professional life. It also serves as a meticulously researched guide to un-repressing emotions at work, demystifying digital interactions and co-worker communication styles, and finding constructive channels even for negative emotions like anxiety and jealousy. Aside from “writing and drawing” emotion, Liz also works as a consultant on experience design projects and product design for companies like SYPartners, Ernst & Young, and Salesforce. She also regularly runs scientifically-backed and interactive workshops on creating a culture of belonging, navigating different work styles, helping remote workers avoid burnout, and effectively harnessing emotions as a leader. Elisabeth has also spoken and delivered keynote presentations at numerous organisations and conferences including Google, LinkedIn, SXSW, Viacom, Dropbox, The American Gas Association, First Round Capital, HackMIT, and The Wing. Her work has also been featured by The Economist, TIME, NPR, and the New York Times. She has also led community and product projects at Genius and ran statistical analyses at Analysis Group. The coffee lover starts her day by eating yogurt and reading abstracts. She lives in Berkeley, California and is a fan of ghouls and mathematical art.   This week’s episode talks about her definition of a burnout, the difference between introverts and extroverts, and the importance of communication in the workplace. Elisabeth also shares the top 3 signs of burnout as well as the different levels, one of the biggest things she talked about in her book, and what an ambivert is. On dealing with a bad day at work, Elisabeth offers the following advice, “First is to try and understand what’s driving that negative emotion.”

Jake interviews Liz Fosslien, co-author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotions at Work. Links: Book: No Hard Feelings: The Secret Power of Embracing Emotions at Work fosslien.com Liz on Instagram Liz on Twitter Liz on LinkedIn Book: Sprint by Jake Knapp Book: Make Time by Jake Knapp AJ&Smart + Jake Knapp Official Design Sprint Masterclass: ajsmart.com/masterclass

Often, being professional comes at the cost of bottling or ignoring your emotions. So how do you reconcile being emotional with working well? Liz Fosslien discusses the book she wrote with Mollie West Duffy, “No Hard Feelings: The Secret Power of Embracing Emotions at Work”, which discusses everything from vulnerability in the workplace, how to ignore the office grouch, and how to find the peak of emotional balance for a productive day.

Often, being professional comes at the cost of bottling or ignoring your emotions. So how do you reconcile being emotional with working well? Liz Fosslien discusses the book she wrote with Mollie West Duffy, “No Hard Feelings: The Secret Power of Embracing Emotions at Work”, which discusses everything from vulnerability in the workplace, how to ignore the office grouch, and how to find the peak of emotional balance for a productive day.

What drives happiness? Actually, what is happiness? It sounds so vague, like “puppy dogs and rainbows,” doesn’t it? Well, today, we're going to define it, get our hands wrapped around how you measure it + see what the key drivers for happiness really are. Our guest Meik Wiking is the founder + CEO of The Happiness Research Institute, is improving the quality of life across the globe and has consulted with the Danish government and the city of Goyang in South Korea among others to increase key drivers of happiness in their countries.  When Meik realized his native Denmark is routinely ranked the highest in the United Nations Happiness Report, it sent him on a mission to unlock what drives (and what prohibits) human happiness. Meik’s insights are fascinating and will give you practical steps to live a happier, more inspired life today.   SHOW NOTES The Happiness Research Institute is taking a scientific approach to answer these questions: How do you measure happiness? Why are some people happier than others? How can we improve the quality of life? Happiness often feels vague and soft. The institute breaks happiness down into two components: Overall life satisfaction + immediate satisfaction. Capture happiness: By following large groups of people over time, they see how life events impact emotions and happiness. The Happiness Research Institute has served cities, governments + organizations globally, impacting their policies + infrastructures, allowing their citizens to flourish.   Meik refers to Denmark as the "least unhappy country":  Since "genetics" plays a small role in someone's level of happiness,  the main explanation is the Nordic way of life. Policies + infrastructure are in place in Scandinavian countries to reduce causes of unhappiness: unemployment, lack of access to healthcare, paid university-level education. Meik's book The Little Book Hygge details the Danish national culture of art of creating a nice atmosphere:  Hygge is the idea of feeling relaxed, at peace, a sense of togetherness and enjoying simple pleasures. It's a key success parameter when socializing in Denmark. Light a candle: Meik shares a fascinating story of a Canadian family making the simple environmental change of eating dinner in candlelight that led to a longer, more enjoyable experience for the entire family.  Happiness-suicide paradox: It's more difficult to be unhappy in happy country. Why? Our satisfaction is impacted by how we see others (and social comparison). Increasing wealth does not correlate with increased happiness because we increase our expectations, creating a new benchmark for happiness. The Little Book of Lykke is Meik's global treasure hunt for happiness, covering 6 topics: togetherness, money, health, freedom, trust, and kindness. Hear more about each of these in our Live Inspired IN STUDIO membership community*. If you enjoyed hearing practical tips to be happier in your work + life, listen to Gretchen Rubin, New York Times bestselling author of The Happiness Project & The Four Tendencies on ep. 64 and Liz Fosslien, co-author + illustrator of the just-released book No Hard Feelings: The Secret Power of Embracing Emotions at Work on ep. 122 of the Live Inspired Podcast. * Hear more on Meik's global treasure hunt for happiness by joining IN STUDIO, my membership community where like-minded friends join me via live webcast to live inspired together. I'll share his practical tips + proven real-life examples from The Little Book of Lykke. Registration is open now for less than 48 hours. Register today! MEIK WIKING'S LIVE INSPIRED 7 1. What is the best book you’ve ever read? Factualness by Hans Rosling. 2. What is a characteristic or trait that you possessed as a child that you wish you still exhibited today? Optimism. 3. Your house is on fire, all living things and people are out. You have the opportunity to run in and grab one item. What would it be? My photo albums. 4. You are sitting on a bench overlooking a gorgeous beach. You have the opportunity to have a long conversation with anyone living or dead. Who would it be? My mom. died at 49 nice things to say to her. 5. What is the best advice you’ve ever received? John Helliwell,  Editor of World Happiness Report in reference to the work we do: Let the data shape the signs but let the story spread the signs. 6. What advice would you give your 20-year-old self? It's all going to be fine. 7. It’s been said that all great people can have their lives summed up in one sentence. How do you want yours to read? Just happy.  *** Did you enjoy today's episode? Subscribe, rate + review on Apple Podcasts or wherever you get your podcasts! Live Inspired with John daily on Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram + get his Monday Motivation email  

Rand Fishkin is the founder of SparkToro and was previously co-founder of Moz and Inbound.org. He’s dedicated his professional life to helping people do better marketing through the Whiteboard Friday video series, his blog, and his book, Lost and Founder: A Painfully Honest Field Guide to the Startup World. When Rand’s not working, he’s most likely to be in the company of his partner in marriage and (mostly petty) crime, author Geraldine DeRuiter. If you feed him great pasta or great whisky, he’ll give you the cheat code to rank #1 on Google. Show highlights 1:51 Rand introduces himself, his background and what he's up to at SparkToro. 3:59 Moving from an SEO specific role at Moz to a broader influence-related one with SparkToro. 5:43 Going beyond Instagram and YouTube and taking a holistic view of how people are influenced. 15:05 Rand's Twitter algorithm experiment where he found it prioritizes comments over retweets and likes. 17:37 If Instagram hides likes will it impact third-party companies that depend on using them for data? 22:42 Ste asks Rand if he thinks we're moving into an era where 'traditional' disciplines are merging. 26:03 Keeping up to date with SEO changes and trends is a daily practice. 27:09 Influence... not Influencers. Rand's presentation on why the current field of influencer marketing is too narrow. 31:58 Rand's advice on building a brand in an era of where we're up against the search and social algorithms. 34:44 Influencer marketing in the B2B space. 39:15 The algorithmic censorship of reach. 42:50 The one book Rand recommends everyone should read. Resources/people/articles mentioned in the podcast SparkToro Rand on Twitter Rand's book, Lost and Founder Rand's wife, Geraldine, wins James Beard Award Engagement analysis of Facebook Live and YouTube watch times vs podcast listen times Jack Dorsey wouldn't introduce the like button if we was starting again Instagram creator accounts Instagram is testing hiding likes Rand's Slideshare deck - Influence... Not Influencers No-click searches SparkToro's trending section Rand's To Retweet or Not To Retweet flowchart Student mocked on Tinder now modelling Asos dress Rand's book recommendation No Hard Feelings: The Secret Power of Embracing Emotions at Work Hardcover BookFosslien, Liz (Author)English (Publication Language) View on Amazon

We’ve all dealt with a bad boss at one point or another. And if not, LUCKY YOU! But if you currently have to tiptoe around your manager, we’ve brought in Liz Fosslien for some work survival tips. She is the co-author and illustrator of the best-selling book No Hard Feelings: The Secret Power of Embracing Emotions at Work and head of content at Humu, a company that uses behavioral science to make work better. Fosslein chats with Liz and Rico on how to stay sane in an otherwise pleasant work environment.Then we hear from listener Sophie, who is hungry for a job that will play more to her strengths, but wonders if she should stay in her current position, which she describes as “good for her.” And in this week’s Mind the Gap segment, Liz and Rico battle it out over the moral dilemma of taking home office snacks.Finally, we take a call from listener Amy, who’s struggling with a “clique-y” work environment.As always, if you've got a burning workplace question and need some advice, don't hesitate to send us an email (that email, unsurprisingly, is also Safe@Wondery.com). You can also find us on Twitter, we’re @SafeFor Work. Don't forget to follow our sage hosts on Twitter, too; they're @SSLiz and @RicoGagliano. And if you want to check out Liz’s other show, Satellite Sisters, you can find it on Apple Podcasts or Art19.Could listening make you a better parent, a better leader, even a better person? Could listening to motivating fitness programs get you fit? Could listening inspire you to start something new? There’s never been a better time to start listening...on Audible. Audible members can choose 3 titles every month: one audiobook and two Audible Originals you can’t hear anywhere else. And Audible members get access to exclusive audio fitness programs. You’ll also enjoy easy audiobook exchanges, rollover credits, and an audiobook library you keep forever – even if you cancel. Get started with a 30-day trial when you go to audible.com/safe or text SAFE to 500500.

In this episode we discuss emotions at work. Do they have a place? What can you do about them? We look at why you should be less passionate about your job, we explore the science behind actually being motivated at work and prevent yourself from being burnt out, and we share a powerfully simple emotion management checklist you can start using right now with our guests Molly West Duffy and Liz Fosslien. Liz Fosslien and Molly West Duffy are the co-authors of No Hard Feelings: The Secret Power of Embracing Emotion at Work. Liz has run workshops for leaders at organizations such as Google, Facebook, Nike, and Stanford on how to create inclusive cultures. Her writing has appeared in CNN, The Economist, The Financial Times, and NPR. Molly is an Organizational Designer at global innovation firm IDEO. Her writing has been featured in Fast Company, Quartz, Stanford Social Innovation Review, Entrepreneur, Quiet Rev, and other digital outlets, and she’s taught design courses at Stanford.Why you should be LESS passionate about your jobCaring too much about your job can actually be bad for your healthHow do we “take a chill pill” and distance ourselves from our work?The Power of Rest and Recovery and the diminishing returns of over workingCarve out time to think, carve out time to be alone, make time for friends and family What do people get wrong about motivating and inspiring themselves?Your emotions can create and sustain your motivationsWhat are the things that kill motivation?How to take back control of your work and deal with a tough or micro managing boss The “progress principle” - small incremental progress of small wins can snowball How do you build motivation at work? (And stop the things that kill your motivation) It’s biologically impossible to stop feeling emotion. You cannot make decisions without emotion. Is it possible that envy can be a productive emotion? Can envy help you make better decisionsCan anger and anxiety be productive tools to helping you achieve your goals?We walk through a great emotional management checklist that you can start to use right away to improve your decision making Discover your decision-making tendency - satisfiers and maximizers - what are the differences and why is that important?Run your thinking by another person - verbalizing them out loud forces you to synthesize information and identify biases in your thinking How do you create psychological safety? One easy strategy is to positively reinforce someone taking one of these risks. Use “generative language” to keep ideas flowing and open The concept of “task conflict” - we like each other, but we clash with each other over the CONTENT of our work Write your own “User Manual” or “How To Work With Me Guide” to give to your boss, coworkers, etc Your feelings aren’t factsWe often react and interact with each other based on assumptions that we never both to explore or look into at all The words we say are not always what we mean The 3 things to do if you have an issue with someoneLabel your feelingsUnderstand where those feelings are coming fromFeel calm enough to have a conversation about your emotions without getting emotional An in person request is more than thirty times more likely to be a yes than an emailed one What are some best practices for digital communication?Homework: Sit down and write down everything you’re feeling to develop your emotional granularity and self awareness. Take the time to reflect and think about what you’re feeling. Then identify the NEED behind those feelings. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you the type of person who keeps to yourself at the office—even when something upsets you? Host Laura Zarrow talks with Liz Fosslien, co-author and illustrator of "No Hard Feelings: The Secret Power of Emotions at Work", to elaborate more on the idea that open, frank communication leads to a more productive and happier work environment for everyone on Women@Work.Book: https://www.amazon.com/dp/B07CWGBZ4S/ See acast.com/privacy for privacy and opt-out information.

Are you up in the middle of the night stewing over yesterday’s meeting? Confused as to why you sent a simple email and your colleague basically declared war in response? Or are you anintroverted, working mom who has no intention of attending the all-team trip to the baseballgame on Friday night? Laura’s guest, Liz Fosslien co-author and inspired illustrator of No Hard Feelings: The Secret Power of Embracing Emotion at Work, will help us understand the deeper issues behind these common experiences, and how we can learn to navigate them to be both happier and more productive at work. Originally aired with Host Laura Zarrow on March 13, 2019 on SiriusXM's Business Radio Powered by The Wharton School, Channel 132 See acast.com/privacy for privacy and opt-out information.

Ever have the feeling someone is watching you? Almost everyone has had the experience but do humans actually have the ability to sense that? I begin this episode by explaining the science behind the sense of being watched. http://www.popsci.com/why-do-i-feel-like-someones-watching-mePeople influence you and you influence other people. It happens all the time all day long. What is so interesting is that it often happens in ways you are unaware of. Matthew Jackson is a professor of Economics at Stanford University and author of a new book called The Human Network: How Your Social Position Determines Your Power, Beliefs and Behaviors https://amzn.to/2EvVfJY joins me to offer some fascinating insight into how you influence others and they – you. If you have been told anything about emotions in the workplace it was probably that you shouldn’t have any or don’t cry at work. “Check your emotions at the door” is common company policy in many organizations. Liz Fosslien, author of the book No Hard Feelings: The Secret Power of Embracing Emotions at Work https://amzn.to/2BY8zFn says the problem is that emotions are in the workplace and they can cause big problems. Listen as she offers solutions to deal with your emotions and those of the people you work with. Why do we still have the U.S. penny? Other countries have eliminated their smallest value coin - but not here. Why? Listen and I’ll explain why we still mint millions of pennies every year. https://www.kiplinger.com/article/business/T043-C000-S001-why-the-humble-penny-refuses-to-die.htmlThis Week's Sponsors-ADT. Go to www.ADT.com/smart to learn how ADT can design and install a smart home system for you.-Select Quote. Get your free insurance quote at www.SelectQuote.com/something-Trip Actions. Go towww.TripActions.com/somethingto complete a 30 minute demo and receive a $100Amazon gift card.-Geico. Go to www.Geico.com to see how Geico can save you money on your car insurance

Today's guest has co-written a new book, No Hard Feelings: The Secret Power of Embracing Emotions at Work Please welcome Liz Fosslien. Liz and I talk about:  The importance of psychological safety How people use and abuse email  Why caring about work less could be the key to happiness Giving and receiving effective feedback This is a super-practical, and dare I say, fun conversation.  As always, thanks for listening. --JF 

You know we love talking about feelings, and we love talking about work. So when we saw that a new book was hitting stores this month called No Hard Feelings: The Secret Power of Embracing Emotion at Work, we just knew we had to talk about it. We’re joined today by one of the book’s coauthors, Liz Fosslien. She’s an information designer, an illustrator, and a woman on a mission to help people understand that feelings aren’t just normal, they’re crucial—even on the job. > You’re not the only person that is feeling anxiety, that is feeling joy, that is feeling frustration. There’s this really traditional view that you should check your feelings at the door when you enter an office. And research shows that we are emotional creatures, regardless of circumstance. So, it’s actually biologically impossible to feel nothing. > —Liz Fosslien, coauthor, No Hard Feelings We talk about: Why you shouldn’t “check your feelings at the door” How listening to your feelings can make you smarter The problem with suppressing emotions to be “successful” Why our love affair with “rational thinking” at work is failing us When and how to start talking about your feelings with colleagues Links: The book: No Hard Feelings Liz and Mollie’s website Names drops from the interview: Pat Wadors, the CHRO of ServiceNow; Mellody Hobson and her TED Talk, “Color Brave or Colorblind”; sociology professor Adia Harvey Wingfield; psychology professor Kira Hudson Banks; and Gregory M. Walton, the Stanford professor behind The Belonging Guide Plus: Everybody’s winging it all the time, not just you The worst part of feeling like an imposter is the loneliness Fuck yeah to boss women—like Emilie Aries and her podcast, Bossed Up—Sara’s latest binge > I think most of us feel like we’re winging it in life in general...and we just don’t talk about it enough. And so then what happens is people who are struggling feel like everybody else has it all together. But no, we totally don’t have it all together. > —Sara

Liz Fosslien and Mollie West Duffy are the co-authors of No Hard Feelings: The Secret Power of Embracing Emotions At Work. They come on Rework to talk about how the future of work is emotional; why it's useful to listen to feelings like envy; and how we can all take small steps toward a healthier emotional life at work. (NB: It is totes okay to cry in the bathroom at the office!)

The workplace can feel like a pretty unemotional place sometimes. Elisabeth Fosselin is an author and speaker who's work with Mollie West Duffy focuses on the power of embracing emotions in the workplace. In this episode, we get to discuss the ideas behind their book, No Hard Feelings. Elisabeth gives us an inspiring and in-depth look into the framework of their book, as well as what inspired this quirky and interactive guide that ultimately allows us to be the same person in and out of the workplace.More about Liz and Mollie's book, No Hard Feelings: The Secret Power of Embracing Emotions At Work can be found at lizandmollie.com/bookYou can find out more about Liz and Mollie and their work on their website lizandmollie.com as well as @lizandmollie on Twitter and Instagram See acast.com/privacy for privacy and opt-out information. Become a member at https://plus.acast.com/s/the-unmistakable-creative-podcast.

The workplace can feel like a pretty unemotional place sometimes. Elisabeth Fosselin is an author and speaker who's work with Mollie West Duffy focuses on the power of embracing emotions in the workplace. In this episode, we get to discuss the ideas behind their book, No Hard Feelings. Elisabeth gives us an inspiring and in-depth look into the framework of their book, as well as what inspired this quirky and interactive guide that ultimately allows us to be the same person in and out of the workplace.More about Liz and Mollie's book, No Hard Feelings: The Secret Power of Embracing Emotions At Work can be found at lizandmollie.com/bookYou can find out more about Liz and Mollie and their work on their website lizandmollie.com as well as @lizandmollie on Twitter and Instagram See acast.com/privacy for privacy and opt-out information.

Which emotions should we bring to work and which ones should we leave at home? When it comes to most workplaces, it’s a difficult question to answer. That’s what drove Liz Fosslien and her co-author, Mollie West Duffy, to write their book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. It’s a compelling guide for validating and managing our feelings in the workplace. In this interview, Liz challenges the myth that emotions and work don’t mix: “This traditional notion that you can check your feelings at the door when you come into a job is biologically impossible.” She also shares advice on how we can handle our feelings, for example: “…when you are making a choice, write down everything that you’re feeling and really look at each feeling and say, is this because of something that I’m thinking about in this choice, or am I just feeling all of these irrelevant things…” Liz is a strategy and design consultant who’s worked with organizations like Salesforce, Ernst & Young, and the Stanford d.School. Her work has been featured in The Economist, Life Hacker, the Freakonomics blog, and on NPR. Episode Links @fosslien @molliewest Martin Seligman Emotional Agility by Susan David Curious Minds interview with Susan David Steven Pinker Emotional contagion If you enjoy the podcast, here are three ways you can support the work we do. First, subscribe so you’ll never miss an episode. Second, tell a friend or family member, so you’ll always have someone to talk to about it. Third, rate and review the podcast wherever you subscribe, so you can help listeners find their next podcast.

Erik talks to longtime friend and co-author of No Hard Feelings: The Secret Power of Embracing Emotions at Work, Liz Fosslien (@fosslien / fosslien.com). She talks about the importance of “feeling your feelings” and not running away from them, especially at work. Liz gives some practical tips on how to give good feedback, how to approach negotiating, and how to be a good boss.She talks about the difference between diversity, inclusion and belonging, why it’s so important to strive to make people feel like they belong and how to do so (tip: learn how to pronounce *everyone’s* name, not just the easy ones). Erik asks how her own experience led her to these insights and how she’s able to find humor in the workplace. She also explains why not being so passionate about your job is actually a good thing, why you should stop feeling bad about feeling bad, and how to acknowledge your anxiety and move on.Quotable Lines From This EpisodeThis traditional notion that you should be able to check your feelings at the door when you enter the office is ridiculous, and given that we are going to have emotions at work, it’s time we learned to deal with them.Envy’s actually a really useful emotion — it really reveals what we value. If you’re jealous of someone, don’t perform all kinds of mental gymnastics to make that go away, try and really figure out what that person has that’s making you jealous.As a manager, it’s almost as important to manage your emotions as it is to manage other people.___Thanks for listening — if you like what you hear, please review us on your favorite podcast platform. Check us out on the web at villageglobal.vc or get in touch with us on Twitter @villageglobal.Venture Stories is brought to you by Village Global, is hosted by co-founder and partner, Erik Torenberg and is produced by Brett Bolkowy.

An Excerpt from the book No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien & Mollie West Duffy. Episode 567: An Excerpt from the book No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien & Mollie West Duffy From information designer and illustrator Liz Fosslien and organizational designer Mollie West Duffy: No Hard Feelings, a wickedly funny interactive guide to un-repressing your emotions at work, finding constructive channels even for jealousy and anxiety, demystifying digital interactions and coworker communication styles, and ultimately allowing readers to be the same person in work and in life. More information is located here: and  This episode is proudly sponsored by DesignCrowd! Get $100 off your first design project with the coupon code OPTIMAL: 

Erik talks to longtime friend and co-author of No Hard Feelings: The Secret Power of Embracing Emotions at Work, Liz Fosslien (@fosslien / fosslien.com). She talks about the importance of “feeling your feelings” and not running away from them, especially at work. Liz gives some practical tips on how to give good feedback, how to approach negotiating, and how to be a good boss.She talks about the difference between diversity, inclusion and belonging, why it’s so important to strive to make people feel like they belong and how to do so (tip: learn how to pronounce *everyone’s* name, not just the easy ones). Erik asks how her own experience led her to these insights and how she’s able to find humor in the workplace. She also explains why not being so passionate about your job is actually a good thing, why you should stop feeling bad about feeling bad, and how to acknowledge your anxiety and move on.Quotable Lines From This EpisodeThis traditional notion that you should be able to check your feelings at the door when you enter the office is ridiculous, and given that we are going to have emotions at work, it’s time we learned to deal with them.Envy’s actually a really useful emotion — it really reveals what we value. If you’re jealous of someone, don’t perform all kinds of mental gymnastics to make that go away, try and really figure out what that person has that’s making you jealous.As a manager, it’s almost as important to manage your emotions as it is to manage other people.___Thanks for listening — if you like what you hear, please review us on your favorite podcast platform. Check us out on the web at villageglobal.vc or get in touch with us on Twitter @villageglobal.Venture Stories is brought to you by Village Global, is hosted by co-founder and partner, Erik Torenberg and is produced by Brett Bolkowy.

On this episode, we’re going to take a wide-ranging look at emotions in the workplace.  How should you deal with jealousy, insecurity, panic, anger or simply having your feelings hurt on the job?  Our guests, Liz Fosslien and Mollie West Duffy, are organizational consultants who’ve studied how emotions affect our professional lives and how we can navigate emotions at work.  They've written about it in their new book, No Hard Feelings: The Secret Power of Embracing Emotions at Work. Learn more about your ad choices. Visit megaphone.fm/adchoices

An Excerpt from the book No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien & Mollie West Duffy. Episode 562: An Excerpt from the book No Hard Feelings: The Secret Power of Embracing Emotions at Work by Liz Fosslien & Mollie West Duffy From information designer and illustrator Liz Fosslien and organizational designer Mollie West Duffy: No Hard Feelings, a wickedly funny interactive guide to un-repressing your emotions at work, finding constructive channels even for jealousy and anxiety, demystifying digital interactions and coworker communication styles, and ultimately allowing readers to be the same person in work and in life. More information is located here: and  This episode is proudly sponsored by DesignCrowd! Get $100 off your first design project with the coupon code OPTIMAL: 

Embracing your emotions at work is the key to being more fulfilled, genuine + professional. Liz Fosslien, co-author + illustrator of the just-released book No Hard Feelings: The Secret Power of Embracing Emotions at Work,  joins us to share how to recognize, understand + channel emotions to be the best versions of ourselves. This light-hearted conversation will help you value and feel your emotions so you can live + work more inspired. SHOW NOTES:  Suppressing emotions is not sustainable. Processing your emotions will allow you to feel better. Currently we (1) seek jobs we're passionate about + (2) our work is literally in our hands (via phone) 24/7. Therefore, our self worth is tied more closely to the work we do. Combat the stress + burnout that come from caring about work "too much" by intentionally striking a balance between work and home + feeling your feelings. Tips to Embrace Your Emotions: Engage in what's happening in the moment to ignite happiness. A wandering mind leads to obsessively thinking (read: stress, anxiety). Check out the research on this that Liz mentioned here + here.  How to interact with 3 difficult types of people at work: Jerks (mean, uses vulnerability against you): Have empathy / a conversation with them. Dissenters (always points out problem, never has solution): Ask, "What could you have done differently?" or "What can you do to improve the situation?" Slackers (not doing the job their supposed to do): You can not offer a criticism without offering a solution. Receive feedback better. Specifically: Create an emotion flak-jacket. Remind yourself: "I need this to improve. He/she shared this because they value me and my success." Create a Smile File: Receive a note that makes you feel good? Save it to this file. The next time you receive critic, this file will remind you of your strengths, too. Resist "us v. them" + embrace "we." People are different. Explore those differences with curiosity. Stimulate belonging: Create a space where people feel  welcomed + wanted. Counter sadness by expressing gratitude. We often paint a more depressing picture of the world than what is true.  Get Liz's new book No Hard Feelings here. Learn more about Liz + her work on her website. Liz mentioned the video the MLB Network created about my unlikely friendship with Jack Buck. Check it out here. LIZ FOSSLIEN'S LIVE INSPIRED 7  1. What is the best book you’ve ever read? Catch-22 by Joseph Heller. 2. What is a characteristic or trait that you possessed as a child that you wish you still exhibited today? Staying a little weird. We morph into professionals or parents (+ feel like we have to set examples). It's important to love the life you're living. 3. Your house is on fire, all living things and people are out. You have the opportunity to run in and grab one item. What would it be? The book my partner made featuring photographs of our lives. 4. You are sitting on a bench overlooking a gorgeous beach. You have the opportunity to have a long conversation with anyone living or dead. Who would it be? Haruki Murakami who wrote What I Talk About When I Talk About Running. 5. What is the best advice you've ever received? When I left the traditional corporate world, "One of the worst things we do is have the courage to step out and go on our own path but still judge ourselves on someone else's rubric. It's a beautiful thing to want something that originates from yourself." 6. What advice would you give your 20-year-old self? Just chill out! It's okay. You can be weird the right people will love you for it. Be smart. Be curious. Be kind. 7. It’s been said that all great people can have their lives summed up in one sentence. How do you want yours to read?  She helped me feel better. *** If you enjoyed today’s episode: Subscribe, rate & review on Apple Podcasts or wherever you get your podcasts. See you here next Thursday! Live Inspired with John daily on Facebook, Twitter, YouTube, LinkedIn, Pinterest, Instagram + get his Monday Motivation email.

In this episode, Tim has a conversation with Liz Fosslien, author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotion at Work. Liz shares her journey of self-discovery, fulfillment and finding her ‘Forever’work. Fosslien brings a fresh perspective to those of us who want to embrace and feel our feelings. THE CONVERSATION: Meet Liz Dealing with the dream job not working out and how Liz moved beyond the disappointment Going through a period of being upset and down The value of reflection for discovery Being an introvert Her journey to discover her ‘FOREVER’ work + fulfillment The power of little things and living in the present Experiencing moments of delight in everything you do The false dichotomy of emotion being on one side and reason on the other Permission to feel emotions The importance of building in the small habits that lead you to the goal that you want The importance of increasing the chances to wake up great The story of Liz and Mollie and how they started working together The combo of illustration and neuroscience as a great first step Emotions in the workplace Using cookies as a means to have safe conversations About the book,  No Hard Feelings The gross feeling of envy Instead of envy ask to learn and be taught Really good on-boarding and ‘The Enterview’ (Enter + Interview) How small actions send big signals Feel your feelings + Be kind to yourself Three things Liz is optimistic about over the next twelve months RESOURCES: No Hard Feelings by Liz Fosslien Newsletter: Liz + Mollie Blog: Liz + Mollie CONNECT WITH LIZ: Website: www.fosslien.com Instagram: @lizandmollie LinkedIn: in/liz-fosslien Facebook: @lizfosslien Twitter: @fosslien ABOUT LIZ: Liz Fosslien is the author and illustrator of No Hard Feelings: The Secret Power of Embracing Emotion at Work. Her work has been featured by The Economist, The Financial Times, NPR, and CNN. Liz spent the past three years designing and facilitating workshops that empowered executives at LinkedIn, Facebook, Google, BlackRock, and Nike to build cultures of belonging. Previously, she led product and community projects at Genius and ran statistical analyses at the aptly named Analysis Group. She starts each day by eating yogurt and reading abstracts from recently published academic papers. INTRO AND OUTRO MUSIC (Used by permission): Continuation Vibe – Written, arranged and performed by Luke Pecoraro (© 2018 LSP Music) Uphill Conversations is an Uphill Strategies, LLC production © 2016 – 2018...