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Cormac Smith has worked in Public Relations and Corporate Communications for over three decades. In 2016 he traveled to Ukraine to take up a special appointment as the ‘Strategic Communication Advisor' to Pavlo Klimkin, then the Foreign Minister of Ukraine. He was attached to the British Embassy in Kyiv but was embedded in Ukraine's Ministry of Foreign Affairs, the first foreigner to hold such a position. While in Kyiv, he also advised and provided training for five other government ministries and worked directly with three other cabinet ministers: Health, Education and the Deputy Prime Minister. ----------LINKS:https://defencebrink.uk/https://x.com/CormacS63https://x.com/philipingmbe----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtainhttps://www.gofundme.com/f/scaling-up-campaign-to-fight-authoritarian-disinformation----------A REQUEST FOR HELP!I'm heading back to Kyiv this week, to film, do research and conduct interviews. The logistics and need for equipment and clothing are a little higher than for my previous trips. It will be cold, and may be dark also. If you can, please assist to ensure I can make this trip a success. My commitment to the audience of the channel, will be to bring back compelling interviews conducted in Ukraine, and to use the experience to improve the quality of the channel, it's insights and impact. Let Ukraine and democracy prevail! https://buymeacoffee.com/siliconcurtain/extrashttps://www.patreon.com/siliconcurtainhttps://www.gofundme.com/f/scaling-up-campaign-to-fight-authoritarian-disinformationNONE OF THIS CAN HAPPEN WITHOUT YOU!So what's next? We're going to Kyiv in January 2026 to film on the ground, and will record interviews with some huge guests. We'll be creating opportunities for new interviews, and to connect you with the reality of a European city under escalating winter attack, from an imperialist, genocidal power. PLEASE HELP ME ME TO GROW SILICON CURTAINWe are planning our events for 2026, and to do more and have a greater impact. After achieving more than 12 events in 2025, we will aim to double that! 24 events and interviews on the ground in Ukraine, to push back against weaponized information, toxic propaganda and corrosive disinformation. Please help us make it happen!----------TRUSTED CHARITIES ON THE GROUND:Save Ukrainehttps://www.saveukraineua.org/Superhumans - Hospital for war traumashttps://superhumans.com/en/UNBROKEN - Treatment. Prosthesis. Rehabilitation for Ukrainians in Ukrainehttps://unbroken.org.ua/Come Back Alivehttps://savelife.in.ua/en/Chefs For Ukraine - World Central Kitchenhttps://wck.org/relief/activation-chefs-for-ukraineUNITED24 - An initiative of President Zelenskyyhttps://u24.gov.ua/Serhiy Prytula Charity Foundationhttps://prytulafoundation.orgNGO “Herojam Slava”https://heroiamslava.org/kharpp - Reconstruction project supporting communities in Kharkiv and Przemyślhttps://kharpp.com/NOR DOG Animal Rescuehttps://www.nor-dog.org/home/----------DESCRIPTION:Cormac Smith on Ukraine: Why “As Long As It Takes” Is Not a StrategyJonathan interviews communications veteran Cormac Smith, formerly embedded in Ukraine's Foreign Ministry as a strategic communications adviser, on the fourth anniversary of Russia's full-scale invasion. Smith argues the West should have said “with Ukraine until they win,” criticizing “as long as it takes” as planless and enabling slow-walked, constrained military aid and excessive fear of Putin's nuclear threats. ----------
Die Luft- und Raumfahrt begleitet uns mit unzähligen Technologien in unserem Alltag. Dennoch hat diese Branche in puncto Image oft mit Herausforderungen zu kämpfen. In der aktuellen Folge des news aktuell Podcast sprechen wir mit Claudia Michel, Managerin für Kommunikation & Marketing bei Munich Aerospace, über die Auswirkungen der Luft- und Raumfahrt auf unser tägliches Leben und über die Gründe für das Image- und PR-Problem des Weltraums. Darüber hinaus geht es um die Rolle von Munich Aerospace bei der Förderung des aktiven Austauschs in Bayern und innerhalb der Branche. Und: Wir blicken auf Claudias persönlichen Werdegang und auf die Zusammenarbeit mit Journalistinnen und Journalisten.Gliederung: Einleitung: ab Minute 00:00 Von Agenturseite ins Forschungsnetzwerk: ab Minute 01:39 Einstieg in die Raumfahrtkommunikation: ab Minute 07:20 Was macht Munich Aerospace? ab Minute 09:00 Privatwirtschaft vs. geförderter Verein: ab Minute 12:32 Zusammenarbeit mit Journalisten: ab Minute 14:22 Warum hat Space ein PR-Problem? ab Minute 16:14 Awareness schaffen: ab Minute 17:47 Herausforderungen und Kritik begegnen: ab Minute 20:10 Wie kommuniziert ein Raumfahrtverein nach außen? ab Minute 22:39 Nachfassen erwünscht: ab Minute 28:24 New-Space-Akteure – von der staatlichen zur privaten Raumfahrt: ab Minute 31:51 Munich Space Summit: ab Minute 36:04 Gamechangerfrage: ab Minute 39:30 Schlussworte: ab Minute 43:31 Claudia Michel auf LinkedInMunich Aerospace im WebMunich Aerospace auf LinkedInMunich Space Summit im WebPodcast „startklar – Luft- und Raumfahrt in deinem Alltag“Am Host-Mikrofon: Marissa Neureiter und Beatrix TaFragen, Anregungen oder Feedback? Schreibt uns: podcast@newsaktuell.deHashtag für Social Media: #napodcastIn unserem news aktuell Podcast begrüßen wir regelmäßig Gäste aus den Bereichen PR, Kommunikation und Marketing. Mit ihnen sprechen wir über aktuelle Themen und Trends ihrer Branche sowie über ihren individuellen Werdegang. Der Podcast ist eine Produktion der dpa-Tochter news aktuell. Weitere Informationen zu news aktuell: www.newsaktuell.de. Vita Claudia MichelClaudia Michel, geb. Kirchmair, verantwortet seit April 2025 in einer eigens geschaffenen Position die Kommunikations- und Marketingmaßnahmen von Munich Aerospace, dem Bayerischen Forschungsnetzwerk für die Luft- und Raumfahrt. Zu ihren Kernaufgaben zählen die Steigerung der Bekanntheit und die Vermarktung des Forschungsnetzwerks insgesamt, aber auch seiner verschiedenen Services, Projekte und Netzwerkformate über alle relevanten Kanäle hinweg und bei allen Stakeholdern. Diese sind Studierende ebenso wie Professoren, Politiker, Unternehmen, Start-ups, Think Tanks und Vereine. Die gebürtige Österreicherin verfügt über mehr als 15 Jahre Berufserfahrung als Kommunikatorin. Nach ihren ersten beruflichen Schritten als Journalistin beim ORF (Österreichischen Rundfunk) war sie drei Jahre lang in der Pressestelle der Wirtschaftskammer Tirol tätig. Im Herbst 2011 kam sie ins Corporate Communications & PR Team der Serviceplan Group in München und war über die Jahre hinweg maßgeblich am Auf- und Ausbau der Abteilung beteiligt, als sich die Agenturgruppe zum globalen Player am Agenturmarkt entwickelte. Nach ihrer Elternzeit entschied sie sich für einen Wechsel des Arbeitgebers.
This is an episode of "The Business of the Winter Olympics", a series focused on the sports business aspects of the Milano Cortina 2026 Olympic & Paralympic Games featuring senior executives from the International Olympic Committee (IOC).In this episode, the Director of Corporate Communications and Public Affairs at the International Olympic Committee (IOC), Christian Klaue, joins Edem to discuss the Winter Olympic Games, focusing on its evolution, sustainability efforts, digital engagement strategies, innovations in broadcasting, and the role of top partners in shaping the Olympic movement. They explore how the Games are adapting to modern challenges while maintaining their core values and legacy. -------------------
Ob Stromnetze, Krankenhäuser, Logistikzentren oder Rechenzentren – nahezu alle kritischen Infrastrukturen sind heute digital vernetzt und damit unmittelbar vom Internet abhängig. Cyberangriffe, Ransomware, Desinformationskampagnen oder gezielte Angriffe auf Lieferketten zeigen, dass Verwundbarkeit längst nicht mehr nur physisch, sondern vor allem digital entsteht. Mit dem KRITIS-Dachgesetz und der Umsetzung der NIS2-Richtlinie reagiert Deutschland auf diese veränderte Bedrohungslage. Ziel ist es, kritische Einrichtungen systematisch gegen Cyberangriffe, hybride Bedrohungen und systemische IT-Ausfälle abzusichern. Doch stärkt der neue Rechtsrahmen tatsächlich die Resilienz im digitalen Raum oder erhöht er vor allem die regulatorische Komplexität für Unternehmen und Behörden? In dieser Folge von „Das Ohr am Netz“ diskutieren Sidonie Krug und Sven Oswald die sicherheitspolitischen, regulatorischen und operativen Dimensionen des neuen Gesetzes. Klaus Landefeld, Vorstand bei eco – Verband der Internetwirtschaft e.V., ordnet das Gesetz ordnungspolitisch ein: Handelt es sich um einen Paradigmenwechsel oder primär um einen Ordnungsrahmen? Welche Risiken entstehen durch parallele Compliance-Strukturen mit NIS2? Und droht eine formale Pflichterfüllung statt echter Resilienz? Die operative Perspektive bringt Lisa Fröhlich, Corporate Communications bei Link11, ein. Sie analysiert die aktuelle DDoS-Bedrohungslage und erläutert, warum Webseiten längst geschäfts- und versorgungskritische Infrastruktur sind. Im Fokus stehen Prävention, Reaktionsfähigkeit und die organisatorische Verantwortung für IT-Resilienz. Die sicherheitspolitische Einordnung übernimmt Oberst Guido Schulte, Chief Information Security Officer bei der Bundeswehr. Er erklärt, welche Rolle KRITIS im Kontext gesamtstaatlicher Verteidigungsfähigkeit spielt, wie hybride Bedrohungen „unterhalb der Schwelle“ wirken und wie Bundeswehr, Wirtschaft und Behörden im Ernstfall zusammenarbeiten. Die Folge beleuchtet das Spannungsfeld zwischen Regulierung und strategischer Resilienz – und fragt, wie belastbar Deutschlands Schutzschild tatsächlich ist. --- Redaktion: Erik Jödicke, Christin Müller, Irmeline Uhlmann, Anja Wittenburg Schnitt: David Grassinger Moderation: Sidonie Krug, Sven Oswald Produktion: eco – Verband der Internetwirtschaft e.V.
Synthetische Stimmen kennen wir spätestens seit Siri oder Google Maps alle. Ein bisschen wackelig, nicht immer perfekt. Aber wir verzeihen das, solange die Information stimmt. Doch was passiert, wenn genau solche Stimmen plötzlich zum Gamechanger für Verlage werden? In dieser Folge des Handelskraft Digital Business Talk spricht Host Franzi Kunz mit Pascal Hohmann, Co-Founder und Chief Product Officer von Storyflash. Das Start-up hilft Verlagen dabei, aus bestehenden Artikeln in wenigen Klicks Podcasts zu machen, inklusive Text-to-Speech, Voice Cloning und automatisiertem Workflow. Höre in dieser Folge, unter anderem: - weshalb KI-Stimmen für Wissensvermittlung hervorragend funktionieren - wie Verlage mit demselben Inhalt auf Papier, Website, Social und Audio völlig unterschiedliche Zielgruppen erreichen - welche Rolle Local Voices für Vertrauen und Bindung spielen - wie Voice Cloning in Redaktionen bereits heute produktiv eingesetzt wird - welche Use Cases über Verlage hinaus spannend sind (z. B. Banken, Studien, interne Wissensformate) Pascal zeigt sehr konkret, wie Verlage mit überschaubarem Aufwand ein Audio-Produkt aufbauen, warum Reichweite allein nicht alles ist und wie Podcasts als Branding-Format neue, junge Zielgruppen in die Medienmarke hineinholen. Wenn du in Verlag, Medienhaus, Corporate Communications oder Content-Team arbeitest und über Podcasts, KI-Stimmen oder neue Formate nachdenkst, ist diese Folge für dich Pflichtprogramm. Hör rein und lass dich inspirieren.
In this episode of Future Fuzz, host Vince Quinn speaks with Kellie Walenciak, Head of Corporate Communications at Televerde — a global revenue creation partner with a bold mission: to deliver world-class marketing and sales results and transform lives. Kellie shares how Televerde's unique workforce — made up of both incarcerated and non‑incarcerated professionals — builds revenue for leading B2B companies while providing women in prison with critical training, experience, and second‑chance opportunities. They explore the business impact, social mission, storytelling strategy, and the Televerde Foundation's role in supporting women through reentry and lifelong career success.Guest BioKellie Walenciak is the Head of Corporate Communications at Televerde, a global revenue solutions partner specializing in demand generation, lead qualification, and customer success for B2B clients. With over 30 years of experience in corporate marketing and communications, Kellie leads the storytelling and brand mission for a company that uniquely blends purpose with performance. She advocates for redefining narratives around incarceration, reshaping perceptions, and unlocking overlooked talent through second‑chance opportunities.TakeawaysPurpose + Performance Can CoexistTeleverde proves that mission‑driven companies can deliver measurable business results — high engagement, low turnover, and strong client ROI — while changing lives.Second Chances Change TrajectoriesOver 4,700 women have passed through Televerde's Prison to Workforce program, with a recidivism rate of ~5% — dramatically below national averages.Real Skills = Real OpportunitiesWomen in the program gain marketable sales and marketing skills, build professional networks, and often transition into roles at major companies like SAP and Salesforce after release.Storytelling Builds UnderstandingPublic storytelling — including TEDx events, virtual roundtables, and personal narratives — helps Televerde break down stigma and build empathy and support for its mission.Holistic Support MattersTeleverde's Foundation expands impact by offering life skills training, transitional mentoring, and job placement services to women reentering society.Chapters00:48 – Introduction to Future Fuzz & Kellie Walenciak01:22 – What is Televerde? Company overview and mission03:12 – Inside Televerde's workforce & prison office model05:18 – The drive and resilience of the learning workforce05:59 – Recidivism impact & outcomes06:21 – Career pathways and success stories09:39 – Communicating Televerde's mission externally12:06 – Public perception and stigma around prison labor14:09 – How Televerde tells the women's stories16:04 – Virtual roundtable storytelling initiative17:33 – Mission meeting business: Televerde Foundation19:52 – Holistic reentry support and impact20:21 – Final thoughts & how to connect with Kellie20:50 – Contact info and LinkedIn reminders21:09 – ClosingConnect & FollowKellie WalenciakLinkedIn: Email: Kellie.Walenciak@televerde.comVince Quinn
Welcome to episode 229 of Sports Management Podcast. Today's guest has been at the center of that work for over a decade. Christian Klaue is Director of Corporate Communications and Public Affairs at the International Olympic Committee. In this episode, we go behind the scenes of how the Olympic Games are planned, positioned, communicated, and ultimately delivered - from Milano Cortina to LA28 and beyond. If you've ever wondered how the biggest sporting event on earth actually comes together, this conversation is for you. SPONSOR: Listeners of the Sports Management Podcast get an exclusive 20% off on SportsPro+ with the code SMPOD20. All you need to do is head to sportspro.com/membership and start exploring today. Time stamps: 00:00 Intro 01:31 Life Inside the IOC Right Before the Games 02:45 What Olympic Communications Really Do 04:47 Why Positioning Matters More Than Reacting 05:06 Working on Multiple Olympic Games at Once 06:55 Why Milano Cortina 2026 Is Different 07:52 Legacy Beats New Construction 09:13 Avoiding Olympic "White Elephants" 10:12 Designing the Athlete Experience 11:22 Why the Olympic Torch Changes Everything 13:32 How the Torch Relay Really Works 15:21 The Power of Opening Ceremonies 20:09 Christian Klaue's Career Journey 27:42 Leading Through Olympic Crises 41:51 Advice for a Career in Sports Communication 43:00 Outro Follow Sports Management Podcast on social media Instagram Twitter LinkedIn YouTube www.sportsmanagementpodcast.com
A powerful image out of Minnesota keeps resurfacing: federal agents inside a Target store, terrorizing employees and customers. Just the mere image collapses everything into the questions people are asking in real time: Am I safe at work? Am I safe while shopping? When leaders respond with silence or vague calls for “de-escalation,” they create a vacuum filled by fear, rumor, and the message they cannot control: “declined to comment.” In this episode, Gini Dietrich unpacks why companies default to silence, why that rationale fails, and what communicators should push for instead: decisions, documented protocols, manager scripts, and clear internal and external messaging anchored in duty of care and business continuity. Trust is the job — and clarity is how you earn it.
Wexford County Council Engineer, Sinead Casey discusses the flooding of River Slaney. Sean O'Neill, Director of Corporate Communications at Transport Infrastructure Ireland, outlines problems on motorways due to Storm Chandra. Barra Best, Weather Presenter for BBC Northern Ireland, highlights how Storm Chandra is affecting Northern Ireland.
The latest weather from Linda Hughes with Met Eireann and we get an update on transport from Sean O'Neill, Directeor of Corporate Communications at Transport Infastructure Ireland.
In a major blow to American healthcare, Congress has let the ACA subsidies expire. This means higher premiums and, as a result, fewer Americans enrolling. We are joined by Wendell Potter, former VP of Corporate Communications for Cigna turned whistleblower and healthcare reform advocate. Since 2009, Wendell has pulled back the curtain on how insurance giants game the system to prioritize profits over patients.Wendell shares the two stories demonstrating the inhumanity of the American healthcare system that pushed him to speak out. He also talks about the impact of the expiring subsidies and why it could be what he calls a "death spiral." But don't worry! Donald Trump has a plan... or at least concepts of a plan.Al and Wendell talk about the accomplishments of the ACA, while also acknowledging that Democrats should have done more to strengthen it during the Biden administration. Now with Trump and the Republicans in charge, any chance at meaningful reform is out the window.Plus, we revisit the December 2024 murder of UnitedHealthcare CEO Brian Thompson and why that struck a nerve with so many Americans.READ Wendell's substack, HEALTH CARE un-covered: https://healthcareuncovered.substack.com/SUPPORT THE SHOW BY VISITING OUR SPONSORA smarter way to handle your shipping needs! Try ShipStation free for 60 days at https://www.shipstation.com and enter the code FRANKEN.
The Asheville Regional Airport (AVL) is more than a place to catch a flight. This airport is a special part of our community, our economy, and our lives. Every day, neighbors, friends, and family work behind the scenes to keep the airport running smoothly, connecting Western North Carolina to the world while staying grounded in the values of the people who call this place home.AVL knows that being part of the community is essential to its future. Innovation, intentional design, and human connection aren't just buzzwords here. They're how the airport ensures its neighbors, coworkers, and travelers are cared for, respected, and valued.On this episode of Speaking of Travel, Angi Daus, Vice President of Air Service and Corporate Communications, shares how AVL builds service from the inside out: “Every decision we make is about creating an experience that feels authentically Western North Carolina by being efficient, welcoming, and deeply human."At AVL, passengers are never just numbers. By prioritizing people, cultivating a culture of care, and making every decision with the community in mind, AVL delivers service that stays strong under pressure, earns the trust of travelers, and stands the test of time.This is an airport that uplifts a region. It demonstrates how purpose-driven leadership, community alignment, and operational excellence can reinforce each other to shape a future that benefits everyone.This episode of Speaking of Travel shows that AVL is more than just an airport. For Western North Carolina, it belongs to all of us. Discover how it works, why it is one of the best airports around, and why anyone who travels through an airport should hear this story.Only on Speaking of Travel! Thanks for listening to Speaking of Travel! Visit speakingoftravel.net for travel tips, travel stories, and ways you can become a more savvy traveler.
We often hear that Gen Z lacks loyalty—to companies, institutions, even careers. But if you look closely, there's one thing they're deeply committed to: community. Across the world, Gen Z isn't just joining networks or following influencers—they're actively building spaces where people belong, learn, collaborate, and grow together.In today's episode, Guest Toni Mckee who is a Corporate Communication specialist helps us to explore why community matters so deeply to Gen Z and how they are creating powerful ecosystems around shared purpose—whether it's climate action, mental health, learning, careers, or creator-led growth. From global movements to micro-communities on platforms like Discord and WhatsApp, Gen Z is quietly redefining influence, leadership, and success. The big question is—what do they understand about community that the rest of us are still catching up on?45 Best Gen Z Podcasts You Must Follow in 2025Find Us OnlineToni McKee : LinkedIn, LinkedInNikhil : Website, Linkedin, Youtube & Book
Welcome to the Health Marketing Collective, where strong leadership meets marketing excellence. In this episode, Holly Spring, Vice President of Corporate Communications at Included Health, joins host Sara Payne to dig deep into the art and science of narrative clarity in health marketing. With a remarkable career shepherding communication through seismic changes in healthcare—from EMR transitions and clinician voice tech adoption to the unpredictable landscape of COVID-19 and the ascent of virtual care—Holly Spring offers unparalleled wisdom for marketers tasked with making complex ideas accessible, resonant, and actionable. In today's episode, Sara and Holly break down what makes a healthcare narrative truly effective, how to recognize when a legacy story no longer serves, and the steps needed to create internal alignment so that messaging is consistent both inside and outside the organization. The discussion also explores the realities of innovation and boldness in a jargon-laden industry, and reveals why simplicity, authenticity, and trusted voices matter most—especially during times of disruption. We'll learn how Included Health built—and continues to evolve—a one-page narrative that is both aspirational and grounded, and get a behind-the-scenes glimpse of practical adoption strategies, from CEO partnership to company-wide engagement. Rounding out the discussion, Holly shares her perspective on AI's role in marketing strategy, the power of feedback loops, and actionable recommendations for leaders navigating the noisy health marketing landscape ahead. Thank you for being part of the Health Marketing Collective, where strong leadership meets marketing excellence. The future of healthcare depends on it. Key Takeaways: Clarity and Simplicity Win During Disruption: Holly emphasized that, especially in transformative moments, more information is not necessarily better. Instead, marketers should focus on clear, simple messages delivered through trusted voices. Avoid the trap of excessive complexity and lean on simplicity to help audiences—whether internal teams, clients, or consumers—truly understand and connect with your story. Building a Timeless, Elastic Narrative: Great narratives answer the basics: who you are, what you do, and the value you deliver. Holly shared Included Health's approach of selecting familiar but meaningful words that are aspirational enough to grow with the company, yet grounded in today's reality. Successful messaging is both “speakable” (easy for everyone to use in conversation) and emotionally charged—capable of rallying both employees and customers. Buzzwords Alone Don't Differentiate: In a marketplace saturated with terms like “integrated care” and “whole person health,” standing out requires more than industry jargon. Holly described how Included Health extends buzzwords with clear, ownable language—such as “mind, body, wallet support”—to spark genuine curiosity and make their value proposition concrete and memorable. Internal Alignment Is a Process—Not an Event: Achieving strong company-wide adoption of a new narrative demands intentional rollout: from partnering with the CEO and leadership, to department-level rollouts, all-company meetings, and hands-on workshops. Holly advised that embracing new language often feels awkward and requires letting go of comfortable legacy terms, but it's necessary to position the organization for where it's going—not where it's been. Harness AI for Both Efficiency and Strategy—And Use It as a Feedback Loop: Holly described Included Health's integrated approach to AI: using tools like Writer for generating content “catalogs” that meet both audience needs and channel requirements, while...
January 15, 2026 ~ Craig Piersma, Vice President of Marketing and Corporate Communications with Gentex, joins Kevin live at the Detroit Auto Show Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.
Barry Kenny, Head of Corporate Communications with Iarnród Éireann, on safety advice issued following near misses between trains and staff working on railway lines.
Do you still buy stamps or post letters?An Post is increasing the price of both national and international stamps from February by 20 cent from €1.65 to €1.85…Joining Andrea to discuss this is Anna McHugh, Head of Corporate Communications at An Post, Vanessa Fox O'Loughlin from writing.ie and listeners.
Steve Crano, Manager of Corporate Communications at Choose Chicago, joins WGN’s Steve Dale to preview Chicago Restaurant Week which takes place January 23rd through February 8th. They discuss prices, notable restaurants to check out, and the new Choose Chicago podcast.
Why good communication requires presence, not performance.Effective communication isn't about perfecting your performance. According to Dr. Kate Mason, it's about being powerfully present.Mason is a world champion debater, executive communication coach, and author of the book Powerfully Likable. In her work coaching senior executives to communicate more effectively, she emphasizes that it's not about creating a performative persona, it's about uncovering the authentic communicator you already are. “The coaching is just bringing the real parts of you to the fore,” she says, “uncovering rather than totally building from scratch. A lot of people come to me and say, I need to be more warm or more insert adjective here. And I say, I'm not gonna help you be more warm if that's not what's coming naturally to you. I am gonna help you work out the thing you're already doing, the thing you're already saying, how to make that comfortable for people around you.”In this episode of Think Fast, Talk Smart, Mason and host Matt Abrahams discuss strategies for more present communication. From avoiding "imposing syndrome” to reducing “the delta between your real self and that corporate persona,” Mason's insights explore how we can bring more of our true selves to the table.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Dr. Kate MasonKate's Book: Powerfully LikeableEp. 210 First Impression to Lasting Impact: Use Status Strategically Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:32) - Why Confidence Is the Wrong Goal (03:55) - Bridging Your Real and Work Selves (05:27) - What Is Imposing Syndrome? (07:01) - Catching Yourself Shrinking (08:58) - Rethinking Imposter Syndrome (10:15) - Assertive vs. Agreeable (12:40) - Naming Your Communication Style (15:38) - What You Say vs. How You Show Up (17:43) - Body Language That Signals Openness (19:04) - Executive Messaging Lessons (22:01) - The Final Three Questions (26:51) - Conclusion ********Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Go to Quince.com/ThinkFast for free shipping on your order and 365-day returns. Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
Barry Kenny, Head of Corporate Communications at Iarnród Eireann, outlines train and DART time changes over the Christmas period.
In this episode, host Jeremy Schrand welcomes Jamie Glavic, Senior Manager, Corporate Communications & Community Engagement and Program Lead of CTI Cares, and Kirsten Wellige, Associate Director, Clinical Project Coordination and Global Chair of the EU CTI Cares Committee, to discuss CTI Cares, CTI's global employee-driven program that brings company values to life through community engagement, volunteering, health and wellness initiatives, environmental efforts, and cultural celebrations. The conversation highlights inspiring stories, regional initiatives, and the program's growth, including the launch of the Belonging Committee and plans for the year ahead. 00:48 – Guests Jamie Glavic and Kirsten Wellige introduced. 01:09 – CTI CARES overview: Connecting company values to global and local impact. 02:11 – Program history: Shift to regional leadership approach. 03:16 – Why community engagement matters at CTI. 04:38 – Employee benefits: Personal fulfillment and professional growth. 08:09 – 2025 highlights: North America: CancerFree Kids challenge, school partnerships.Europe: Master Chef competitions, blood drives, cleanups, Universal Children's Day.11:26 – Regional flexibility and global sharing of ideas. 15:00 – Employee-driven activities and creative input. 18:55 – Program evolution: Belonging Committee and expanded APAC involvement. 20:38 – Hopes for next year: More global participation and new wellness initiatives. 22:34 – Closing remarks: CTI CARES as a vibrant, employee-powered community.
Disclaimer: This is a podswap episode from The Growth Minded CFO, hosted by Lauren Pearl and Alex Lewis, featuring Kate Gulliver, CFO and CEO of Wayfair.The path to becoming a CFO today is rarely a straight line. Finance leaders are increasingly coming from diverse backgrounds, bringing a broad range of skills to the role. After all, the best CFOs don't just manage numbers; they shape strategy, foster talent, and drive innovation across an organization.In this episode of The Growth-Minded CFO, hosts Lauren and Alex sit down with Kate Gulliver, CFO and CAO of Wayfair. It's an insightful conversation about leadership, adaptability, and impact. Kate shares her journey from investor relations to overseeing finance, legal, talent, and corporate communication—offering a rare look at the evolution of a top executive.She reflects on the challenges of stepping into new roles, the power of an entrepreneurial mindset in a high-growth company, and the lessons learned from integrating finance with people strategy. Kate also opens up about balancing a demanding career with motherhood and the importance of fostering an inclusive, authentic workplace.In this Episode:[00:58] - Meet Kate Gulliver: Wayfair's Multifaceted Leader[01:53] - Journey Through Wayfair: From IPO to CFO[06:55] - Transitioning to Talent: A Leap of Faith[10:28] - Learning and Leading in Talent Management[16:08] - The CFO Perspective: Integrating Talent and Finance[17:11] - Navigating the CFO Role: Insights and Reflections[18:50] - The Importance of Cross-Departmental Communication[21:30] - Wayfair's Latest Launch: Wayfair Verified[24:49] - Operationalizing New Ideas at Wayfair[29:59] - Balancing Work and Life[33:23] - The Importance of Authenticity at WorkConnect with Kate:LinkedIn: https://www.linkedin.com/in/kate-gulliver-3b242762/Connect with Alex:LinkedIn: https://www.linkedin.com/in/alexlouisy/
We're three weeks away from Christmas Day, but anyone with loved ones abroad needs plenty of time to make sure their presents and cards arrive before the big day. For more advice on getting your post in on time, we're joined by Anna McHugh, Head of Corporate Communications at An Post.
In this episode of The Kula Ring, Jennifer McQuilken, Vice President of Corporate Communications at Enchanted Rock, joins Jeff and Carman to discuss the unique challenge of marketing a single natural-gas generator platform across numerous industries and use cases. Jennifer shares how her team builds core messaging that works across verticals, then adapts it to fit the needs of hospitals, data centers, utilities, and community microgrids. She also explains how product packaging, naming, and reframing help overcome misconceptions and open the door to meaningful sales conversations. The conversation explores shifting sustainability expectations, the rise of flexible capacity solutions, the surprising benefits of smaller modular generators, and how Jennifer's non-traditional career path, boat captain included, shapes her approach to communications, problem-solving, and working with technical teams.
Cormac Smith has worked in Public Relations and Corporate Communications for over three decades. In 2016 he traveled to Ukraine to take up a special appointment as the ‘Strategic Communication Advisor' to Pavlo Klimkin, then the Foreign Minister of Ukraine. He was attached to the British Embassy in Kyiv but was embedded in Ukraine's Ministry of Foreign Affairs, the first foreigner to hold such a position. While in Kyiv, he also advised and provided training for five other government ministries and worked directly with three other cabinet ministers: Health, Education and the Deputy Prime Minister. ----------LINKS:https://defencebrink.uk/https://x.com/CormacS63https://x.com/philipingmbe----------CHAPTERS:----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtain----------TRUSTED CHARITIES ON THE GROUND:Save Ukrainehttps://www.saveukraineua.org/Superhumans - Hospital for war traumashttps://superhumans.com/en/UNBROKEN - Treatment. Prosthesis. Rehabilitation for Ukrainians in Ukrainehttps://unbroken.org.ua/Come Back Alivehttps://savelife.in.ua/en/Chefs For Ukraine - World Central Kitchenhttps://wck.org/relief/activation-chefs-for-ukraineUNITED24 - An initiative of President Zelenskyyhttps://u24.gov.ua/Serhiy Prytula Charity Foundationhttps://prytulafoundation.orgNGO “Herojam Slava”https://heroiamslava.org/kharpp - Reconstruction project supporting communities in Kharkiv and Przemyślhttps://kharpp.com/NOR DOG Animal Rescuehttps://www.nor-dog.org/home/----------
In this episode of Content Logistics, host Baylee Gunnell sits down with Mike Barton, Vice President of Corporate Communications and Content Marketing at AudioEye. Together, they explore what digital accessibility means for B2B marketers and why it matters far beyond compliance. Mike explains that making websites and digital experiences accessible isn't just about following the rules—it's about making content usable for everyone, which improves the experience for every visitor.Mike shares how simple changes, like using plain language and clear navigation, benefit all users and can even become a competitive advantage. He discusses how accessible sites drive better SEO, help close enterprise deals, and build loyalty among customers who value an easy, frictionless experience. Mike also points out that the business case for accessibility is strong, especially as more organizations include accessibility in their buying criteria.The conversation ends with practical steps for getting started, from scanning your site for accessibility issues to including people with disabilities in user testing. Mike reminds listeners that accessibility is a journey, not a checkbox. By taking small steps and building best practices into your process, you open your digital doors to more people and set your brand apart.
Send us a textIn this episode, Mark Basch joins host Jason Mudd to discuss the common media mistakes publicly traded companies make.Tune in to learn more!Meet our guest:Our episode guest is Mark Basch, a seasoned business journalist with decades of experience covering publicly traded companies. He provides insights on economics, business trends, manufacturing, real estate, and unemployment, drawing from data releases and press statements.Five things you'll learn from this episode:1. Consequences of companies mishandling bad news2. Best practices for publicly traded companies to work effectively with journalists3. Why preparation and anticipation are key to effective media interactions4. Why understanding media evolution is critical for PR5. The difference between embargoes and advance news, and how to use them strategically Quotables“When something is happening, it's a good idea to preemptively get together with the key people and have a response ready because one of the things that could happen in today's world is the story is going to be posted online and nobody is ready to respond.” — Mark Basch“Clever is great, but it better be accurate.” — Mark Basch“The headline … is designed to get you to read the story but also should tell you what the story is.” — Mark Basch“If you want to make this newsworthy, if you want to get media coverage about your company, its success and its growth, we've got to have credible indicators of how quickly you are growing.” — Jason Mudd“Always prepare, always assume the worst, and have proper preparations.” — Jason Mudd“Have a plan, but have a plan in case the plan fails of what you're going to do secondarily.” — Jason MuddIf you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.More about Mark BaschMark Basch is a seasoned business journalist who's covered publicly traded companies for decades. His reporting focuses on economics, business trends, manufacturing, real estate, and unemployment, drawing regularly from data releases and press statements.Guest's contact info and resources:Mark Basch on LinkedInAdditional resources:The best and worst media relations efforts from public relations professionalsHow to speak with clarity and authority during a crisis11 crisis management tactics to avoid or prepare for a PR disasterThe 4 R's of media relatSupport the show On Top of PR is produced by Axia Public Relations, named by Forbes as one of America's Best PR Agencies. Axia is an expert PR firm for national brands. On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.
Season 7, Episode 1 — "Relevance Report 2025: Sports"As the 2025 Relevance Report launches, this debut episode brings together three leading voices in communication to reflect on how sports mirror the industry's biggest transformations — from AI and media disruption to purpose-driven storytelling.Guests:Jennifer Stephens-Acree — Founder & CEO, JSA PartnersKirk Stewart — USC Professor, Former Nike VP of Global CommunicationsMaryanne Lataif — SVP, Corporate Communications, AEGHost: Fred Cook, Director, USC Center for Public RelationsDiscussion BreakdownThe Rise of Women's Sports — 0:02Brand Sponsorship and Cultural Momentum — 3:00The “Bro Culture” and Camaraderie in Women's Leagues — 5:00College Athletics and NIL Impact — 8:30The Transfer Portal and Fan Loyalty — 10:30Technology and the Fan Experience — 17:20Immersive Storytelling in Live Events — 19:30Celebrity Athletes and Media Power — 22:20The Future of PR in Sports — 25:40Sports as the Great Unifier — 29:10Key Insights1. Women's Sports Are Leading a Cultural ShiftJennifer Stephens-Acree spotlights the boom in women's sports as both a cultural and commercial movement, where authenticity, storytelling, and activism have become the foundation for fan connection and brand relevance.2. College Athletics Is at a CrossroadsKirk Stewart critiques the financial and ethical complexities of college athletics, from billion-dollar NIL deals to constant roster turnover. His forecast: a new model resembling the NFL, with athletes eventually recognized as employees.3. Technology Is Reimagining the Fan ExperienceMaryanne Lataif reveals how AEG is revolutionizing live events with personalization tools, spatial audio, and real-time audience data, turning spectators into participants and deepening emotional connections to teams and artists.4. PR's Expanding Role in SportsThe panel agrees that communicators are now central to shaping sports narratives — from athlete storytelling to immersive digital fan engagement — as PR bridges data, creativity, and cultural relevance.5. Sports as a Unifying ForceIn an era of division, the guests identify sports as one of the last remaining shared spaces that bring people together, a reminder of PR's power to connect communities through emotion and experience. Production CreditsA production of the USC Annenberg Center for Public Relations at the University of Southern California.Host: Fred CookExecutive Producer: Ron AntonetteSeason 7 Producers: Joe Carreon and Anvi MahajanProduction: Camille Culbertson, Jack Gisler, Toma BattinoEditorial: Joey Cha, Ivan Feng, Natalie Lopez, Grace An, Emmy SnyderSocial Content: Angelina Tran, Hailey EvansGrowth: Van Luu, Shaan DhaliwalLinksFollow the USC Center for PR (@usccenterforpr) on Instagram and LinkedIn. Follow Fred Cook on LinkedIn. Find all our reports at annenberg.usc.edu/cpr.Download the 2025 Relevance Report at annenberg.usc.edu/relevance
What is KIA doing to help stop 8 US Teens being killed a day in car crashes? It's NTDSW National Teen Driver Safety Week from the 19th - 25th October.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc. Justin and Shawn discuss her fascinating career history, disruption in the airline industry, Shawn's risk philosophy at Delta Airlines, and how her ERM team stays connected to the business while maintaining a long-term strategic view of risk. Shawn will present two sessions with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce, at the RIMS ERM Conference on November 17th and 18th in Seattle, Washington. Shawn shares some hints on what to expect from the sessions. Listen for Shawn's view on the biggest opportunity right now for ERM professionals to elevate their impact across the enterprise. Key Takeaways: [:01] About RIMS and RIMScast. [:15] The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is our live virtual program led by the famous James Lam. Great news! A third cohort has been announced, from January through March 2026. [:32] Registration closes January 5th. Enroll now! A link is in this episode's show notes. [:40] About this episode of RIMScast. We are flying high today, with Shawn Punancy, the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Buckle in for the many aviation puns you're going to hear during this episode! But first… [1:12] RIMS-CRMP Prep Workshops! The next RIMS-CRMP Prep Workshops will be held on October 29th and 30th and led by John Button. [1:24] The next RIMS-CRMP-FED Virtual Workshop will be held on November 11th and 12th and led by Joseph Mayo. Links to these courses can be found through the Certifications page of RIMS.org and through this episode's show notes. [1:41] RIMS Virtual Workshops! RIMS has launched a new course, “Intro to ERM for Senior Leaders.” It will be held again on November 4th and 5th and will be led by Elise Farnham. [1:56] On November 11th and 12th, Chris Hansen will lead “Fundamentals of Insurance”. It features everything you've always wanted to know about insurance but were afraid to ask. Fear not; ask Chris Hansen! RIMS members always enjoy deep discounts on the virtual workshops! [2:15] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [2:26] RIMS Webinars! On October 30th, Swiss Re will present “Parametric Insurance: Providing Financial Certainty in Uncertain Times”. On November 6th, HUB will present “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World”. [2:47] Register at RIMS.org/Webinars. [2:50] On with the show! Our guest today is the Manager of Enterprise Risk Management for Delta Air Lines, Inc. Her name is Shawn Punancy, and she has a fascinating career that I want to delve into today. [3:03] I also asked her to be on the show because she will have quite a presence at the RIMS ERM Conference 2025, which will be held on November 17th and 18th in Seattle, Washington. [3:14] On November 17th, at 11:45 a.m., she will be co-leading “Connections Count: Strategic Networking to Strengthen Risk Oversight.” On November 18th, at 9:00 a.m., she will co-lead “How Deep Should You Go?: Rightsizing Risk Assessment for Maximum Impact.” [3:33] In addition to learning about her fascinating career, I wanted to get a little preview of each of those sessions and learn a bit about her risk philosophy at Delta. Let's get to it! [3:44] Interview! Shawn Punancy, welcome to RIMScast! [3:53] Shawn Punancy is the ERM Senior Manager at Delta Air Lines, Inc. Shawn will be at the RIMS ERM Conference 2025, November 17th and 18th. Shawn has a fascinating career. [5:00] Shawn was an intelligence analyst at the U.S. DOD from 2011 to 2012, then moved to the CIA as a Senior Intelligence Analyst for seven years. [5:18] Shawn says it was great working at the CIA. She thinks there are very few places where you can work and have such broad awareness. Her year at the DOD was to prepare her to work at the CIA. [6:10] As an Analyst, Shawn worked in counter-terrorism, counter-narcotics, traditional political analysis, and leadership analysis. She did some targeting work, which is helpful for ERM. [6:27] After Shawn left the government, she worked briefly for a consulting firm in Atlanta, Georgia, doing business operating risk. She got word of a job in the Delta Corporate Safety and Security Division on the Intelligence and Risk Mitigation Team. [6:51] Shawn joined Delta, doing that for two years. She got to meet her Director, Eric Mai, whom she absolutely adores, and she's not just saying that because he may listen to this! Eric Mai introduced Shawn to the world of ERM. [7:07] Shawn started to see all the nexuses that existed between multiple different risks. Shawn says that working in corporate security on risk mitigation is like working at the DOD, but working in ERM is like working at the CIA. [7:42] Shawn was in high school on 9/11, and her mother was on a plane during the 9/11 attacks. Thankfully, she was not on a plane that was targeted on that terrible day. It left a lasting impression. [7:55] Shawn went on to study those types of events in International Affairs and Politics. That's how she got to her path in the government. Shawn is mission-driven and purposeful in her work. [8:42] Shawn applied to Delta when someone sent her a job posting. Shawn saw the posting and thought it looked like it was written for her. Shawn is thankful it worked out. [8:58] Shawn started as Program Manager for Intelligence and Risk Mitigation. She held that position for almost two years. In December of 2023, Shawn became Manager of ERM. The position did not exist before Shawn. ERM had been one person since 2019, when it was begun. [9:37] Eric Mai set up the ERM program. He realized that for it to continuously improve and grow, he needed another person. He went to bat for that role. Around the time it was posted, Eric came to Shawn and said that she might want to consider it, and he would love to have her apply. [9:57] Shawn is super grateful that Eric asked her. [10:13] Shawn says it is striking that ERM has played a small role in many companies. What if you don't know who that person is, or you're not engaging with that person? [10:53] Shawn has noticed that in several industries, the aviation industry included, everything is highly siloed. How does one ERM person get to everybody across the business? How do they make ERM relevant for the leadership and the board? [11:15] Something different could happen any day in the airline industry. Shawn says every day they get a notification from their Duty Director about what the day will look like. Some days, the system looks good: they're moving tens of thousands of people on several thousand flights. [11:33] Other days, there's a hurricane or something, or there is a strike somewhere that completely upends the day. It's a lively environment. [11:56] The American Airlines regional jet and helicopter crash in Washington, D.C. this year put a spotlight on Safety and Risk Managers to ensure they had the proper protocols in place and understood all the communication channels. They double-checked the protocols. [12:40] One thing Shawn loves about the airline industry is that safety is for everyone. There's no competition in safety. No one places blame. They come together to ensure that they are in the best position to continue to put safety first, not only for customers but also for all employees. [13:17] If Shawn had a mantra, it would be, You get further together than you do as an individual. She learned that from her time in Corporate Safety and Security and as an ERM professional. She could not do her job without relationships and connections across the company. [14:05] Shawn says Delta has a strong governance structure. The risk committee reports to the executive leadership team. ERM meets with the risk committee monthly to talk about what is coming up. ERM tracks that, so as risks build, they remember what was said months ago. [14:29] They prepare themselves for the known events of the next couple of months, such as an upcoming audit, an issue with plane manufacturers, or a suspected coming fleet delay. [14:53] ERM uses its governance structure to think through how to manage the risk, who is responsible, who is touched, what should be reported up to the leadership, and what can be managed at the business level. [15:07] Looking longer-term, ERM recently started talking directly to board members, asking for their perceptions about risk over the next three to five years. ERM also asks that question of the business leadership annually, to make sure management shares the same vision as the board. [15:38] ERM adds value by showing where those visions aligned, or if and when they diverged. Using that information helps inform the broader risk landscape. ERM uses that to engage the Strategy team with their annual goals and pillars; their Annual “Flight Plan.” [16:08] ERM shows the collected data on where risk lies to the Strategy Team and asks how it might affect the Flight Plan and the Five-Year Strategy. It's the role of ERM to highlight the risks they've identified through the forums they've engaged. [16:36] Shawn has two on her ERM team, including herself. Her team has strong relationships across Delta. That helps ERM to be a force multiplier. They lean on their colleagues to help stay aware, figure out the best direction to guide ERM efforts, and make an impact where possible. [17:24] Quick Break! RISKWORLD 2026 will be in Philadelphia, Pennsylvania, from May 3rd through the 6th. RIMS members can now lock in the 2025 rate for a full conference pass to RISKWORLD 2026 when you register by October 30th! [17:43] This also lets you enjoy earlier access to the RISKWORLD hotel block. Register by October 30th, and you will also be entered to win a $500 raffle! Do not miss out on this chance to plan and score some of these extra perks! [17:57] The members-only registration link is in this episode's show notes. If you are not yet a member, this is the time to join us! Visit RIMS.org/Membership and build your network with us here at RIMS! [18:09] Save the dates March 18th and 19th, 2026, for The RIMS Legislative Summit, which will be held in Washington, D.C. [18:17] Join us in Washington, D.C., for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. Visit RIMS.org/Advocacy for more information and updates and to register. [18:33] Let's return to our interview with Shawn Punancy of Delta Airlines! [19:12] In the heat of a crisis, Delta Airlines has a number of immediate or intermediate response teams that stand up. ERM is a part of those teams. They help inform the strategy for how Delta will respond. In the immediate aftermath, ERM is in listening mode. [19:25] ERM takes what they heard and goes on to support the strategic planning, moving forward. Business Continuity or Corporate Communications will handle the immediate feedback and response. [19:38] If it's likely to have a long-lasting impact on Delta, ERM will facilitate conversations among stakeholders across the enterprise to ensure that Delta has completely and cleanly exited the crisis and that they're on a good footing to avoid future crises of the same ilk. [20:05] One Final Break! As many of you know, the RIMS ERM Conference 2025 will be held on November 17th and 18th in Seattle, Washington. We recently had ERM Conference Keynote Speaker Dan Chuparkoff on the show. [20:23] He is back, just to deliver a quick message about what you can expect from his keynote on “AI and the Future of Risk.” Dan, welcome back to RIMScast! [20:34] Dan says, Greetings, RIMS members and the global risk community! I'm Dan Chuparkoff, AI expert and the CEO of Reinvention Labs. I'm delighted to be your opening keynote on November 17th, at the RIMS ERM Conference 2025 in Seattle, Washington. [20:49] Artificial Intelligence is fueling the next era of work, productivity, and innovation. There are challenges in navigating anything new. This is especially true for risk management, as enterprises adapt to shifting global policies, economic swings, and a new generation of talent. [21:07] We'll have a realistic discussion about the challenges of preparing for the future of AI. To learn more about my keynote, “AI and the Future of Risk Management,” and how AI will impact Enterprise Risk Management for you, listen to my episode of RIMScast at RIMS.org/Dan. [21:26] Be sure to register for the RIMS ERM Conference 2025, in Seattle, Washington, on November 17th and 18th, by visiting the Events page on RIMS.org. I look forward to seeing you all there. [21:37] Justin thanks Dan and looks forward to seeing him again on November 17th and hearing all about the future of AI and risk management! [21:45] Let's Conclude Our Interview with One of the Presenters at the RIMS ERM Conference 2025, Shawn Punancy of Delta Airlines! [22:17] There are two opportunities to experience Shawn Punancy in person at the RIMS ERM Conference 2025, November 17th and 18th. She will be presenting with Lianne Appelt, the Head of Enterprise Risk Management at Salesforce: [22:47] Shawn says Lianne is the sweetest person she has ever met! Lianne is one of Justin's favorite people to work with on the Strategic Enterprise Risk Management Council. [23:24] On November 17th, at 11:45 a.m., Shawn and Lianne will present, “Connections Count: Strategic Networking to Strengthen Risk Oversight.” If you're a new risk professional or a rising star, and you want to get to the basics, this is the sort of session you attend. [24:05] Shawn gives the elevator pitch for the presentation. She says, if you understand anything about ERM, you understand that it's not something you can do alone. Having relationships across an enterprise is paramount to the success of any ERM program. [24:22] Figure out what opportunities exist to pursue those relationships. Annual or quarterly risk assessments are natural avenues for building relationships, but there are lots of others. Outside of formal structures, how can you engage people? [24:39] How can you use the data you've collected to drive conversations that may not otherwise exist? Those conversations inform you better and equip you better as an ERM professional as you get ready to present to your leadership team, audit committee, or board. [25:42] Shawn has found that offering external information that may not otherwise be available to her stakeholders is a good way for her to go in and have a conversation. [26:00] The information she offers is either something she's gotten from a vendor, or a risk source she has been tracking, or something ERM has done internally but hasn't publicized. She says, We have this piece of information we think is valuable to you. [26:20] Shawn finds that it's an incredible way to open doors, strengthen or start relationships, and use that to find a way to continue the conversation iteratively. It's been incredible for expanding who ERM talks to since Shawn has joined the team. [26:37] ERM already had a broad network, but looking for new opportunities has expanded it. [26:43] Shawn says Never let a good crisis or risk go to waste. ERM gets a daily bulletin of every news clip that mentions Delta. [27:00] ERM uses that as an opportunity to say, We've not engaged with you, but we saw this and it's something worth tracking at a more macro level on this other part of the spectrum. We'd love to talk to you about how the two pieces connect. [27:17] Some of that depends on company culture. Delta is one of those amazing places where you can email just about everybody and they will respond. That has been very helpful for Shawn. She knows that's not easily replicated everywhere. Shawn has also never met a stranger. [27:41] Understanding that ERM has value to add, whether it's relaying information or showing interconnections, there's a lot there, and people are usually responsive. [28:17] Talking to the board goes back to the relationships you have and the conversations you've had. If you're talking to the right people throughout the year, who have access to significant board member concerns, use that to help craft your story. [28:37] Shawn says pairing the insight you've gotten from those relationships with the data you have in your program helps drive a compelling narrative. [28:56] On November 18th, at 9:00 a.m., Shawn and Lianne will present an advanced-level session, “How Deep Should You Go?: Rightsizing Risk Assessments for Maximum Impact,” tailoring risk assessments to organizational maturity. [29:21] Shawn says it's a mistake for an ERM group not to understand what they have at their disposal in terms of data or stakeholders. Everything doesn't work for everybody. [29:28] You don't need a major, formalized 16-step assessment process when you're a new and burgeoning program. An older, more established program doesn't need something overly complex that doesn't match your company culture. [29:45] Shawn says she has been doing ERM for just shy of two years, so she's not the foremost expert in the room. She likes to rely on her historical experience of taking a bunch of data and talking to a lot of people, collecting intel, and figuring out what the story is. [30:02] Shawn is super passionate about this. With the 8,000 ways you can do a risk assessment, it's so important to consider some specific factors that will help you to have a stronger impact when you do the assessment. Shawn will save those for the presentation. [30:55] Shawn says she firmly believes the biggest opportunity for ERM professionals is to find and communicate that interconnected risk. We hear it everywhere. Justin points out that a paper on “Understanding Interconnected Risks” is in this episode's show notes. [31:13] Shawn thinks that's the biggest opportunity for ERM. Many teams have their risk evaluation silos. Having someone come in and show how A is connected to D, is connected to X, is the next step and the game-changer for a lot of teams. [31:38] Justin says, I'm looking forward to meeting you in person, and I'm so glad that you're going to be delivering the two sessions, Monday, November 17th, and Tuesday, November 18th! It was a pleasure to meet you! [32:08] Shawn is very thankful for this opportunity and super excited about talking about this content, partnering with Lianne, and meeting the broader RIMS community. [32;21] Special thanks again to Shawn Punancy of Delta Airlines for joining us here on RIMScast! Be sure to catch her presentations on November 17th and 18th at the RIMS ERM Conference 2025 in Seattle, Washington. [32:27] A link to the agenda is in this episode's show notes. Register today, we want to see you there! [32:43] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:11] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:28] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:45] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:01] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:15] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:27] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RIMS ERM Conference 2025 — Nov. 17‒18 RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | Jan‒March 2026 Cohort | Led by James Lam RISK PAC | RIMS Advocacy | RIMS Legislative Summit SAVE THE DATE — March 18‒19, 2026 RISKWORLD 2026 — Members-only early registration through Oct 30! RIMS-Certified Risk Management Professional (RIMS-CRMP) The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now RIMS Professional Report: “Understanding Interconnected Risks” Upcoming RIMS Webinars: RIMS.org/Webinars “Parametric Insurance: Providing Financial Certainty in Uncertain Times” | Oct. 30, 2025 | Sponsored by Swiss Re “Geopolitical Whiplash — Building Resilient Global Risk Programs in an Unstable World” | Nov. 6 | Sponsored by Hub Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Virtual Exam Prep — Oct. 29‒30, 2025 RIMS-CRMP-FED Exam Prep Virtual Workshop — November 11‒12 Full RIMS-CRMP Prep Course Schedule “Intro to ERM for Senior Leaders” | Nov. 4‒5 | Instructor: Elise Farnham “Fundamentals of Insurance” | Nov. 11‒12 | Instructor: Chris Hansen “Leveraging Data and Analytics for Continuous Risk Management (Part I)” | Dec 4. See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops Related RIMScast Episodes about ERM: “AI and the Future of Risk with Dan Chuparkoff” (RIMS ERM Conference Keynote) “Tom Brandt on Growing Your Career and Organization with ERM” “James Lam on ERM, Strategy, and the Modern CRO” “ERM, Retail, and Risk with Jeff Strege” “Bigger Risks with the Texas State Office of Risk Management” | Sponsored By Hillwood “ERMotivation with Carrie Frandsen, RIMS-CRMP” “Live from the ERM Conference 2024 in Boston!” “Risk Quantification Through Value-Based Frameworks” Sponsored RIMScast Episodes: “Cyberrisk: Preparing Beyond 2025” | Sponsored by Alliant (New!) “The New Reality of Risk Engineering: From Code Compliance to Resilience” | Sponsored by AXA XL “Change Management: AI's Role in Loss Control and Property Insurance” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Demystifying Multinational Fronting Insurance Programs” | Sponsored by Zurich “Understanding Third-Party Litigation Funding” | Sponsored by Zurich “What Risk Managers Can Learn From School Shootings” | Sponsored by Merrill Herzog “Simplifying the Challenges of OSHA Recordkeeping” | Sponsored by Medcor “Risk Management in a Changing World: A Deep Dive into AXA's 2024 Future Risks Report” | Sponsored by AXA XL “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Shawn Punancy, Sr. Manager, Enterprise Risk Management of Delta Air Lines, Inc. Production and engineering provided by Podfly.
Ethical Voices Podcast: Real Ethics Stories from Real PR Pros
This week on EthicalVoices, Amie Hoffner, Vice President of Corporate Communications at American Dairy Queen Corporation, shares why communicators need the same protections as attorney–client privilege — and how to stay ethical when the lines between PR, marketing, and media blur. She discusses: · Why communicators should have the same legal protections as lawyers · How to avoid “on background” disasters · Why trusting your gut isn't enough · How to counsel executives in media interviews · Why crisis simulations should include an ethical dilemma
There are big changes that have been made at Groupon. Mike Tepeli, Senior Manager of Corporate Communications at Groupon, joins Jon Hansen on Your Money Matters. Mike talks about how the pandemic affected the company, how they had to adapt and rebuild the culture, and how they’ve made improvements. Mike also shares Groupon’s Chicago roots and […]
Airports are more than gateways and more like the heartbeats of their communities.In this episode of Speaking of Travel, discover how the Asheville Regional Airport (AVL) is redefining what it means to connect people, place, and purpose. With air travel soaring, AVL's bold AVL Forward project is transforming the airport experience, more than doubling its space, introducing a fresh, modern design, and creating a safer, more calming environment that reflects the natural beauty and spirit of Western North Carolina.Angi Daus, Vice President of Air Service and Corporate Communications, shares how innovation, intentional design, and genuine community connection are shaping AVL's evolution and uplifting the entire region.Angi sums it up beautifully. “Airports aren't just places you pass through. They're vital parts of the community fabric. At AVL, we're growing with purpose, making sure every traveler feels that sense of belonging.”This inspiring conversation uncovers how, when airports truly care, they become so much more than transit hubs and become trusted, transformative anchors of community life.A must listen! Only on Speaking of Travel. Thanks for listening to Speaking of Travel! Visit speakingoftravel.net for travel tips, travel stories, and ways you can become a more savvy traveler.
Anne Mwaura talks to Lilian Onyach, Head of Marketing and Corporate Communications at Stanbic Bank. Discussing Stanbic has a long history in Kenya and how it's Executive Banking fit into the bank's broader strategy of serving a diverse clients, innovation in financial solutions and so much more.
When consumer trust is more fragile than ever, how can brands, particularly in highly scrutinized categories like infant nutrition, utilize the latest approaches to not only build trust but also deepen consumer relationships? Agility requires not only adapting to evolving consumer expectations and technological advancements but also maintaining ethical and transparent practices, especially when dealing with sensitive topics such as infant health. It also demands a willingness to experiment, learn, and iterate quickly in response to market feedback and emerging trends. Today, we're going to talk about building trust in a digital age, navigating the complexities of launching a purpose-driven CPG brand, and redefining what “healthy” means for a new generation of parents. To help me discuss this topic, I'd like to welcome, Meika Hollender, Chief Marketing Officer at Nara Organics. About Meika Hollender Meika Hollender is the Chief Marketing Officer of Nara Organics, a pioneering brand redefining infant nutrition with its first-of-its-kind USDA-certified organic whole milk formula. Before joining Nara, Meika served as Vice President of Brand and Corporate Communications at Grove Collaborative, a leading sustainable consumer products company and the first plastic-neutral retailer in the world. At Grove, she led the development and execution of communications strategy across brand, sustainability, and innovation, driving awareness through powerful storytelling and purpose-driven campaigns. Grove, a certified B Corp, is on a mission to move Beyond Plastic and be 100% plastic-free by 2025. Meika first made her mark as the Co-Founder and CEO of Sustain, the pioneering brand of natural sexual wellness products for women. After growing Sustain into a category leader, the company was acquired by Grove in 2019. Meika stayed on as President of Sustain while stepping into a broader role at Grove, where she brought her passion for product innovation, social impact, and women's health to a wider CPG platform.She holds an MBA from NYU's Stern School of Business and is the author of Get on Top, published by Simon & Schuster in 2018. Meika also serves on the board of Net Impact and the Young Visionaries Committee for Planned Parenthood of New York City. Meika Hollender on LinkedIn: https://www.linkedin.com/in/meika-hollender-b574b519/ Resources Nara Organics: https://nara.com/ https://nara.com/ The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company