Mission First People Always's podcast

Why Follow-Up Is a Leadership Practice with Doug C. Brown Let's face it—“follow-up” doesn't always have the best reputation. It can feel pushy, annoying, or just like one more thing on your to-do list. But what if follow-up wasn't about pestering people… and instead became one of the most powerful tools you have to show care, build trust, and lead with integrity? In this episode, Dr. Mike Patterson sits down with renowned sales expert Doug C. Brown to reframe everything you think you know about follow-up. Doug shares why this essential practice is about more than just closing a deal—it's about strengthening relationships, delivering value, and showing others that they matter. About the Episode: Doug C. Brown, CEO of CEO Sales Strategies, brings over 40 years of sales leadership to the table. He's worked with brands like Tony Robbins, CBS, and Procter & Gamble, built 35 businesses, and helped generate over $900 million in sales. But at the heart of his success is a simple principle: effective, personalized follow-up builds relationships—and relationships drive results. In this conversation, Doug explains why follow-up should be part of every leader's toolkit. Whether you're managing a team, building a business, or simply aiming to serve others better, consistent and thoughtful follow-up creates connection, increases retention, and unlocks new opportunities. You'll hear real-world stories about how follow-up has led to massive referrals, strengthened loyalty, and even closed six-figure deals. Doug also shares how poor follow-up costs companies thousands (if not millions) and reveals how you can avoid those losses with just a few intentional habits. Key Takeaways: Follow-Up = Leadership: It's not about pestering—it's about showing respect, accountability, and care. ABR: Always Be Building Relationships: Forget the old ABCs of sales—lasting relationships are what lead to lasting results. Why People Don't Buy Immediately: Emotional, logistical, and trust-related factors often delay purchases—follow-up bridges the gap. Multimodal Matters: Effective follow-up isn't just about phone calls—it's texts, emails, handwritten notes, and more. Three-a-Day Rule: Want to change your business? Follow up with just three people a day. That's 1,000+ meaningful connections a year. Whether you're a business leader, a coach, or a team builder—this episode will challenge you to rethink how you engage the people around you. If you want to build stronger relationships, increase trust, and lead with more integrity, it starts with simple, consistent follow-up. Hit play now to learn how to put Doug's “3-a-day” method into practice and start seeing results in your business and your life.   Links for This Episode:   Social Links Website (CEO Sales Strategies): https://ceosalesstrategies.com Vibitno: https://vibitno.com Facebook: https://www.facebook.com/Dougcbrown123 LinkedIn: https://www.linkedin.com/in/dougbrown123 Instagram: https://www.instagram.com/dougcbrown_ Upcoming Masterclass: http://ceosalesstrategies.com/stoptheleak   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 – Introduction and redefining sales for leaders 03:00 – Doug's origin story: learning sales at age 5 07:00 – Why sales is leverage—and a noble profession 09:00 – Reframing follow-up as a leadership and relationship tool 12:00 – How follow-up is like calling after a great date 14:00 – Personal story: surgeon follow-up vs. hospital silence 16:00 – The impact of consistent contact on referrals 19:00 – Forget “Always Be Closing”—try “Always Be Building Relationships” 21:00 – Emotional and psychological barriers to buying 24:00 – Unethical vs. ethical selling: trust and transparency 29:00 – The hidden cost of poor follow-up and missed sales 32:00 – Real-life example: the realtor who earned the business 36:00 – Why multi-modal follow-up (text, email, snail mail) works 40:00 – Doug's challenge: follow up with 3 people a day 44:00 – Final thoughts and how to put relational follow-up into practice

What if leadership was less about the boardroom and more about the octagon? In this episode, Dr. Mike Patterson welcomes Clifford Starks—former UFC fighter turned performance coach—for a knockout conversation on mastering mindset, resilience, and leadership under pressure. From climbing into the cage to helping business leaders find their flow, Clifford shares hard-won wisdom that will challenge and inspire you. Clifford Starks knows what it means to face fear head-on—literally. With a 14-5 professional fighting record and a relentless drive for excellence, Clifford has transitioned from mixed martial arts to leadership coaching with one mission: to help others unlock their fullest potential. In this conversation, Clifford walks us through his incredible journey from collegiate wrestler to UFC fighter and now to trusted business consultant. He introduces the Fighter's Formula—a 6-step framework for leadership and performance—and explains how aligning the mind, heart, and skill is the true key to flow and fulfillment. Cliff dives deep into mental toughness, sharing how he reframed fear, transformed losses (including a high-profile knockout on live TV), and now teaches others to do the same in boardrooms and businesses. Leaders will walk away from this episode with practical tools for building confidence, asking better questions, recovering from setbacks, and creating lasting impact—not just success. Key Takeaways: Reframe Fear: Anxiety and excitement feel the same in the body—how you interpret them makes all the difference. The Fighter's Formula: Align your mind, heart, and skills for sustainable success and flow. Ask Better Questions: “What do you really want?” and “What happens if I don't take action?” spark transformation. ABCs of Leadership: Agreements, Boundaries, and Communication build trust and improve performance. Resilience Redefined: Even after devastating setbacks, leaders can return stronger, wiser, and more impactful. Ready to lead like a fighter—with clarity, confidence, and resilience? Don't miss this powerful conversation with Clifford Starks. Whether you're facing business setbacks or simply want to unlock your full potential, this episode is packed with mindset shifts and practical tools to help you perform at your best. Hit play now to hear how a former UFC fighter turned leadership coach is helping high-performers win in business and life—and how you can too.

We've all heard Peter Drucker's famous quote, "Culture eats strategy for breakfast." But what does it really take to build a workplace culture that drives both people and performance? In this episode of Mission First People Always, Dr. Mike Patterson sits down with culture expert Andrea Wanerstrand to uncover the key elements of creating a thriving, human-centric workplace. Dr. Mike welcomes Andrea Wanerstrand, Founder & CEO of A3 CultureLab, a leadership speaker, coach, and consultant who helps organizations—from startups to Fortune 500 companies—design extraordinary workplace cultures. With a background in global performance management at companies like Microsoft and T-Mobile, Andrea shares insights on fostering a workplace where people feel valued, autonomous, and accountable. Andrea breaks down what it means to have a human-centric workplace, emphasizing the importance of how work gets done, how leaders make others feel, and how trust is built. She explains that culture isn't just about perks or policies—it's about how people interact, communicate, and show up every day. Throughout the conversation, Andrea offers practical advice for leaders, including how to balance empathy with authority, create autonomous teams, and encourage a culture of accountability without fear. She also shares details about her upcoming coaching program, Mindset Maven, designed to help high-achievers develop mental and physical resilience. Key Takeaways: Culture is about the "how," not just the "what"—how work is done, how people feel, and how trust is built. Human-centric leadership requires balancing empathy with authority to foster both people and performance. Autonomous teams thrive on accountability—leaders must set expectations, provide trust, and encourage transparency. Accountability isn't a bad word—it's about taking ownership, getting credit for success, and learning from setbacks. Your energy affects your leadership—Andrea recommends an energy audit to identify when you're at your best and schedule key conversations accordingly. Andrea Wanerstrand's insights remind us that leadership is about creating environments where people can thrive. Whether you're a new manager or a seasoned executive, understanding and shaping culture is key to long-term success. Hit play to hear the full episode and learn how to build a workplace culture that supports both people and performance! Links for This Episode: LinkedIn: https://www.linkedin.com/in/andreawanerstrand Company Website: http://a3culturelab.com Instagram: https://www.instagram.com/andreawanerstrand Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Why Culture is the Driving Force Behind Organizational Success 04:02 - Defining Workplace Culture: The “How” Behind Every Organization 06:00 - Why Leaders Struggle to Build Healthy Cultures 08:06 - The Role of Emotional Awareness in Leadership 10:34 - The Shift from Individual Contributor to Leadership: What Changes? 12:48 - How to Build an Autonomous Team and Why It Matters 15:17 - Balancing Empathy and Authority as a Leader 18:00 - Overcoming Barriers to Authenticity at Work 21:09 - Why Accountability is Not a Negative Word (And How to Use It Effectively) 24:36 - The Importance of Psychological Safety in Workplace Culture 26:00 - What It Means to Have a Human-Centric Workplace 28:25 - Introducing Mindset Maven: Andrea's New Leadership Coaching Program 30:14 - Andrea's One Key Piece of Advice for Leaders 32:00 - Final Thoughts and How to Connect with Andrea

Ever dreamed of writing a book but felt overwhelmed by the process? In this episode of Mission First People Always, Dr. Mike Patterson sits down with Danielle Hutchinson, Chief Creative Officer at Authors on a Mission, to uncover the secrets to writing a book that not only connects with readers but also elevates your brand, grows your business, and creates multiple income streams. Dr. Mike welcomes Danielle Hutchinson, a master storyteller and ghostwriter of over 150 books, who shares her expertise on crafting compelling narratives. From her experiences as an English teacher to her current role at Authors on a Mission, Danielle has helped countless clients bring their stories to life. She breaks down the book-writing process into actionable steps that even the busiest professionals can follow. Danielle tackles some of the most common challenges for aspiring authors, including overcoming writer's block, writing a book in just 90 days, and finding the time to write—even without prior writing skills. She also discusses the incredible business opportunities that can come from publishing a book, such as creating additional income streams, securing speaking engagements, and building authority in your field. With a wealth of experience and a unique perspective as a digital nomad, Danielle emphasizes the transformative power of storytelling. Whether you're a leader, entrepreneur, or someone with a message to share, this episode will inspire you to finally put pen to paper and bring your story to life. Key Takeaways: Write a Book People Want to Read: Understand your audience and deliver value through a well-structured narrative. Overcome Writer's Block: Danielle shares simple tips to keep the creative juices flowing, even on tough days. Write in 90 Days: Break the process into manageable chunks and use proven strategies to stay on track. Monetize Your Book: Learn how to leverage your book to create multiple income streams, including courses, workshops, and consulting. Grow Your Brand and Business: A book can position you as an authority, attract new clients, and open doors to new opportunities. Secure Paid Speaking Gigs: Danielle explains how authors can use their books as a powerful tool to land speaking engagements. Danielle Hutchinson proves that writing a book isn't just a dream—it's a practical and achievable goal that can transform your life and career. Whether you're aiming to grow your business, establish authority, or simply share your story, her advice provides the roadmap you need to succeed. Call to Action: Hit play to hear the full episode and discover how to turn your story into a book that creates impact, income, and influence! Links for This Episode: LinkedIn: https://www.linkedin.com/in/danielle-hutchinson-159798259 Instagram: @‌WeLikeBooks Blog: https://authorsonmission.com/blog/ Podcasts:https://open.spotify.com/show/12U5nbvPkcgC83VK9j4lPM?si=6ddaaa0c8a034436 Youtube: https://www.youtube.com/@authorsonmission Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:10 - Meet Danielle Hutchinson: Chief Creative Officer at Authors on a Mission 05:30 - Why Writing a Book Can Transform Your Career 08:45 - How to Write a Book People Actually Want to Read 12:20 - Overcoming Writer's Block: Simple Strategies for Aspiring Authors 16:00 - The 90-Day Plan to Write Your Book 19:45 - Writing a Book Without Time or Writing Skills 24:10 - How to Monetize Your Book: Creating Multiple Income Streams 28:35 - Using Your Book to Grow Your Brand and Business 33:00 - Landing Paid Speaking Engagements With Your Book 36:50 - Danielle's Final Advice for Aspiring Authors

What do leadership and ballet have in common? More than you might think! In this inspiring episode of Mission First People Always, Dr. Mike Patterson speaks with Ahli Moore about the surprising connections between ballet and leadership, uncovering how the discipline, practice, and passion behind the art of dance can guide leaders to be more effective and impactful. Dr. Mike welcomes Ahli Moore, founder of X-Factor Solutions, a consulting firm dedicated to leadership development and organizational transformation. Drawing on his unique perspective as a business leader and his connection to the ballet world through his wife, a professional choreographer and former ballerina, Ahli shares how foundational principles of ballet mirror essential leadership practices. Ahli discusses the importance of passion and purpose in leadership, drawing parallels with the early dedication of ballet dancers. He highlights how practice, preparation, and consistency are vital for both dancers and leaders, emphasizing that great performances—on stage or in the boardroom—are the result of relentless preparation. Ahli also introduces the concept of core positions in ballet, which serve as a foundation for all movements, and relates this to defining and mastering core leadership skills. He explores how adaptability and the ability to pivot in challenging situations can make leaders more resilient and effective. Finally, Ahli dives into the importance of receiving feedback, or “post-performance notes,” as an ongoing practice for growth and excellence. Leaders, like dancers, must embrace continuous improvement to stay at the top of their game. Key Takeaways: Passion and Purpose: Leaders, like dancers, need to continuously assess their passion for their work and ensure their purpose aligns with their goals. Practice and Preparation: Excellence doesn't happen overnight—it's the result of consistent effort and refinement. Core Positions: Identify and master the foundational skills that everything else builds upon. The Power of Pivoting: Adaptability is key, but always stay anchored to your core values. Feedback for Growth: Welcome constructive criticism as a tool for improvement, and incorporate it into your daily practices. Ahli Moore's insights remind us that great leadership is an art form, requiring passion, discipline, and continuous improvement. Whether you're leading a team or striving for personal excellence, these lessons from the ballet world can guide you to greater success. Hit play to hear the full episode and discover how the art of ballet can transform your approach to leadership!   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Ahli Moore's Background and Journey in Leadership Consulting 07:00 - How Ballet and Leadership Are Connected 10:24 - The Importance of Passion and Purpose in Leadership 15:00 - How Leaders Can Rekindle Their Passion and Align with Their Purpose 20:12 - The Role of Practice and Preparation in Both Dance and Leadership 24:34 - Understanding Core Positions: Foundational Skills for Success 30:03 - The Art of Pivoting: Staying Flexible While Remaining Anchored 35:10 - The Value of Performance Consistency in Leadership 38:27 - Embracing Post-Performance Notes: Feedback as a Tool for Growth 41:00 - Keep Practicing and Growing: The Lifelong Journey of Leadership 43:30 - Ahli's One Piece of Advice for Leaders: Focus on What Excites You

How can technical experts harness their unique strengths to become impactful leaders? Join Dr. Mike Patterson and Dr. Angelique Adams as they explore the transition from technical mastery to effective leadership and discuss actionable tools for success. In this episode, Dr. Mike Patterson welcomes Dr. Angelique Adams, an accomplished engineer-turned-leadership coach, to discuss the journey of transforming technical experts into high-impact leaders. Drawing on 25+ years of experience, Dr. Adams shares her personal story of transitioning from a lab technician to a corporate executive overseeing global teams. Dr. Adams addresses the myth that technical professionals aren't natural leaders, highlighting how their analytical strengths and problem-solving skills can become powerful assets in leadership roles. She also explores the challenges technical leaders face, such as overcoming imposter syndrome, improving interpersonal skills, and managing work-life expectations. Key to Dr. Adams' approach is her ability to translate abstract leadership concepts, such as empathy and collaboration, into tangible behaviors that resonate with highly analytical minds. She also explains how tools like leadership assessments and small behavioral experiments can help technical leaders develop their emotional intelligence and build meaningful connections with their teams. Listeners will also gain insights into the importance of building networks within their organizations, using KPIs to monitor both professional and personal success, and maintaining an "accomplishments inventory" to stay motivated and focused. Key Takeaways: Breaking the Myth: Technical experts bring unique strengths like problem-solving and analytical skills to leadership, disproving the idea they can't thrive in these roles. Actionable Leadership Skills: Learn how to translate abstract concepts like empathy and collaboration into practical, easy-to-adopt behaviors. Work-Life Harmony: Use KPIs for personal and professional goals to stay balanced and productive. Building Confidence: Overcome imposter syndrome by leveraging assessments and feedback to grow as a leader. Fostering Connections: Build strong networks and collaborations within your organization to support your growth and impact. Hit play to hear Dr. Angelique Adams' practical advice for transitioning into leadership, and discover how you can start your journey to becoming a high-impact leader today!   Links for This Episode: www.drangeliqueadams.com angelique@drangeliqueadams.com https://www.amazon.com/Youre-More-Than-Diversity-Women   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Dr. Angelique Adams' Background and Leadership Journey 05:12 - Dispelling the Myth: Why Technical Experts Can Be Great Leaders 09:45 - Overcoming Imposter Syndrome: Tools and Strategies 13:30 - Building Leadership Skills Through Tangible Actions 17:15 - Setting Personal KPIs for Work-Life Balance 22:10 - How to Build a Strong Network Within Your Organization 26:40 - Advice for Aspiring Leaders: The Power of Accomplishments Inventories

How do you turn dreams into reality while leading teams through complex, high-stakes projects? Dr. Mike Patterson hosts a LIVE discussion on linkedin with Bob Weis, former head of Walt Disney Imagineering, and Tricia Cerrone, a leadership expert, to uncover the lessons behind chasing big dreams, fostering creativity, and leading with purpose. About the Episode: In this special live episode, Dr. Mike Patterson is joined by Bob Weis, author of Dream Chasing, and Tricia Cerrone, who facilitates a rich conversation about leadership, creativity, and collaboration. Bob shares his journey leading massive projects, including his 40 years with Disney Imagineering, where he managed creative teams that built theme parks around the world. The discussion highlights the importance of storytelling in leadership, a skill Bob mastered while designing immersive experiences that unite people across cultures. He reflects on the development of Shanghai Disneyland as a transformative project, not just for Disney, but for fostering international understanding and cultural collaboration. Tricia adds her expertise in leadership, emphasizing how building trust and empathy are critical to guiding diverse teams through challenges. Dr. Mike ties the conversation back to actionable lessons for leaders in all fields, emphasizing the balance of mission and people. Join the next LIVE on LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Key Takeaways: Chasing Dreams, Not Just Following Them: Turning dreams into reality requires intentionality, teamwork, and relentless focus. The Power of Storytelling in Leadership: Stories unify teams, provide clarity, and keep everyone aligned toward a common purpose. Creative Leadership: Building trust, fostering collaboration, and encouraging out-of-the-box thinking are essential for innovation. Lessons from Shanghai Disneyland: The project exemplifies leadership through international collaboration, cultural understanding, and respect for workers. Empathy and Connection: Effective leadership requires empathy and a commitment to understanding the perspectives of others. This episode is a masterclass in leadership, innovation, and dream chasing. Bob Weis and Tricia Cerrone share inspiring stories and practical strategies to help leaders think big, lead with purpose, and build stronger, more creative teams. Hit play to hear the full episode and discover how to take your leadership and dream-chasing skills to the next level   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 01:05 - Meet Bob Weis: Leadership Insights from Disney Imagineering 03:10 - Introducing Tricia Cerrone: Leadership and Creativity Expert 04:50 - Chasing Dreams vs. Following Dreams: What It Takes to Lead Big Projects 07:30 - The Power of Storytelling in Leadership 10:15 - Building Shanghai Disneyland: Lessons in Collaboration and Culture 13:45 - How Leaders Can Foster Creativity and Innovation in Teams 17:30 - Empathy and Trust: The Cornerstones of Leadership 20:20 - Lessons Learned from International Projects 23:45 - How to Balance Mission and People in Leadership 27:10 - Advice for Dream Chasers: Insights from Bob and Tricia 30:05 - Closing Thoughts: Turning Dreams into Reality

In a competitive and ever-changing business world, is there room for kindness? Dr. Mike Patterson sits down with Brittany Martin, founder of Be Kind Works, to discuss how leaders can embrace kindness as a powerful strategy for sustainable success. Dr. Mike welcomes Brittany Martin, an expert in HR and leadership development, who brings a unique perspective on how kindness and strategic leadership go hand in hand. As the founder of Be Kind Works, Brittany shares her KIND framework, designed to help leaders foster empathy and effectiveness in the workplace. Brittany discusses why kindness isn't about being “soft” but rather about driving meaningful results through respect, understanding, and compassion. She outlines how this approach can disrupt traditional management methods, enhancing team performance, employee satisfaction, and overall business outcomes. Through real-world examples, Brittany demonstrates how leaders can cultivate a kinder, more effective workplace that not only meets goals but exceeds them by fostering innovation, collaboration, and wellness. Key Takeaways: Courage to Be Kind: Kindness in leadership requires strength, empathy, and commitment to creating positive outcomes. KIND Framework: Brittany's framework includes Knowledge, Insight, Navigation, and Drive, providing a roadmap for leading with kindness. Disrupting the Status Quo: Brittany's approach challenges traditional, hierarchical management styles with a more inclusive, people-centered strategy. Empowering Emerging Leaders: Developing new leaders with kindness can have a ripple effect, promoting growth across the organization. Long-Term Success: Kindness-driven leadership creates sustainable growth by building trust, encouraging innovation, and improving morale. Brittany Martin's KIND framework is a revolutionary approach for leaders who want to balance achieving results with fostering a positive and productive workplace culture. Her insights challenge the norm, proving that disruption and kindness can work hand in hand. Hit play now to hear the full episode and discover how Brittany's KIND framework can help you lead with empathy, drive results, and transform your team dynamics. Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:29 - The Role of Kindness in Today's Business Environment 01:22 - Guest Introduction: Brittany Martin's Background and Experience 03:30 - Exploring Maya Angelou's Quote on Kindness and Courage 04:29 - Defining Kindness in a Professional Context 06:11 - Can Kindness Drive Business Results? 09:23 - Introducing the KIND Framework for Leadership 09:55 - Knowledge: Awareness and Acknowledgment in Leadership 10:21 - Insight: Reflection and Perspective as Leadership Tools 10:43 - Navigation: Setting Boundaries and Focus 11:00 - Drive: Personal Motivation and Taking Action 11:11 - How the KIND Framework Helps Leaders Through Change 13:00 - Practical Application of the KIND Framework in Real Organizations 15:58 - Needs Assessments and Customized Leadership Solutions 17:40 - Making Kindness a Strategic Part of People-Centric Organizations 18:00 - Brittany's Role with Disrupt HR and the Concept of “Disrupting” in HR 20:21 - How Disrupt HR's Presentation Style Engages Audiences 22:00 - Is Kindness Truly Disruptive in the Workplace? 23:20 - Developing Emerging Leaders: Importance and Long-Term Impact 26:13 - Brittany's Success Story with Leadership Transformation 29:23 - Reflection on Brittany's Leadership Journey and Lasting Influence 31:05 - Final Advice: Be Yourself, Considerate, and Compassionate as a Leader

In today's fast-paced world, it seems like everyone is talking about being “triggered.” But what does it really mean, and how can leaders and employees manage their triggers to stay focused and productive? In this episode, Dr. Mike Patterson and Jeff Gaines dive into how to become “triggerproof,” offering practical strategies to overcome workplace stress and emotional reactions. Dr. Mike welcomes Jeff Gaines, a personal development expert with over 30 years of experience working with leaders across industries. Jeff introduces his latest offering, Triggerproof, a program designed to help leaders and teams manage their emotional responses in high-stress environments. Jeff breaks down human motivation into two drives: the urge to create and the urge to protect. When we're triggered, we move into protection mode, often subconsciously. Jeff explains how triggers aren't always obvious—most people don't look visibly upset or angry. Instead, they quietly disengage, reduce productivity, or withhold valuable feedback that could improve decision-making. Throughout the conversation, Jeff discusses his Three Drivers model, which explains how our thoughts and emotions are shaped by a "screen" of unconscious processing. This screen often distorts reality, leading to emotional responses that seem disproportionate to the situation. Jeff's program teaches leaders how to recognize these distortions and manage them effectively. He also emphasizes the importance of emotional resilience and collaboration in the workplace. Whether you're a leader looking to encourage honest feedback or a team member trying to overcome stress, understanding and managing triggers is key to thriving in today's work environment. Key Takeaways: Triggers Are Not Always Visible: People may not outwardly express when they're triggered, but it impacts their work. Managing the "Screen": Our emotions and logic are shaped by a filter that distorts reality. Learning to manage this screen is crucial. Emotional vs. Logical Decisions: While we often think we're making logical decisions, emotions play a larger role than we realize. Resilience Tools: Building emotional resilience helps us bounce back faster when triggered, leading to better collaboration and decision-making. Jeff Gaines' approach offers practical, real-world strategies for managing emotional responses in the workplace. By understanding how our brains process information and learning to manage our reactions, we can foster healthier, more productive work environments. Call to Action: Hit play to hear the full episode and learn how you can become Triggerproof and foster resilience in your leadership style!   Links for This Episode: https://www.linkedin.com/company/triggerproof http://triggerproof.us jeff@triggerproof.us   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 - Welcome and Introduction to the Episode 02:00 - Jeff Gaines' Background and Experience 03:34 - Introducing Triggerproof and Why It's Needed 05:14 - The Role of Technology in Creating Triggers 09:12 - What It Means to Be Triggerproof 10:21 - Common Responses to Triggers: Fight, Flight, Freeze, and Fawn 12:48 - Overview of Triggerproof Course and the Three Drivers Model 19:13 - How Emotional Triggers Impact Decision-Making in the Workplace 23:16 - Changing the Screen: Aligning Logic and Emotion for Better Outcomes 29:31 - The Business Case for Managing Triggers in Organizations 31:00 - Jeff's One Piece of Advice for Leaders: Define Your Purpose

In today's fast-paced corporate world, balancing leadership with personal health is key to long-term success. Dr. Mike Patterson sits down with Rebecca Macieira-Kaufmann to explore the strategies leaders can use to enhance both their personal vitality and professional performance. About the Episode: Dr. Mike welcomes Rebecca Macieira-Kaufmann, former Fortune 50 Global Executive and founder of RMK Group, who shares her insights from years of leading successful business turnarounds and advising CEOs. As the co-author of FitCEO: Be the Leader of Your Life, Rebecca combines her experience in business leadership with a passion for holistic health. In this episode, they discuss the importance of fitness, healthy eating, and small daily habits that can improve energy and well-being. Rebecca emphasizes that fitness is more than just staying in shape; it's about maintaining vitality and energy in daily life. For busy professionals, small, simple actions like morning exercises in a hotel room or making healthier food choices while traveling can have a significant impact on well-being. She also touches on the business case for promoting health and fitness within companies, explaining that healthier employees are more productive and focused. Additionally, Rebecca shares how she manages stress and fosters productivity by taking small breaks to refresh throughout the day. From light stretching to stepping outside for fresh air, she believes leaders should prioritize both their mental and physical health to perform at their best. Key Takeaways: Fitness as a Daily Habit: Small, consistent exercises can be done anywhere, even while traveling. Healthy Eating on the Go: Balance your meals with proteins, vegetables, and smart choices like skipping bread or reducing sugar intake. Stay Hydrated: Start your day with water and prioritize hydration to maintain energy and focus. Mental and Physical Resets: Take short breaks during the day to refresh and reenergize—whether through breathing exercises, movement, or stepping outside. Play and Productivity: Incorporate moments of fun and lightness into your work to reduce stress and maintain a positive work environment. Rebecca Macieira-Kaufmann shares practical and accessible strategies for staying healthy and energized, especially for leaders managing demanding careers. Her advice reminds us that small, daily habits can lead to big improvements in personal and professional well-being. Hit play to hear the full episode and start implementing these simple tips to improve your health and leadership skills! Links for This Episode: https://rmkgroupllc.com FitCEO: Be the Leader of Your Life: https://www.amazon.com/FitCEO-Be-Leader-Your-Life-ebook Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:59 - Rebecca's Background & Journey to FitCEO 03:00 - The Concept Behind FitCEO 05:00 - Small Habits for Big Impact on Health 07:13 - Fitness as the Fountain of Youth 10:00 - Easy Fitness Tips for Busy Professionals 13:45 - How to Eat Healthy on the Road 16:00 - The Importance of Hydration 18:00 - How to Take Energizing Breaks 22:00 - The Role of Play and Rest in Leadership 27:00 - Advice for Young Professionals in Demanding Jobs 30:00 - The Business Case for Employee Health and Fitness 31:45 - Practical Advice to Start Implementing Today  

In a world where AI is rapidly reshaping the business landscape, what does it take to lead highly intelligent teams on the cutting edge of technology? Join Dr. Mike Patterson and Wendy Gonzalez, CEO of Sama, as they dive into the complexities of leadership in the tech space, offering valuable insights and actionable advice for leaders at all levels. In this episode, Dr. Mike Patterson welcomes Wendy Gonzalez, the dynamic CEO of Sama, a company known for providing accurate AI data to 25% of Fortune 50 companies. Wendy's journey from auditor to tech CEO is nothing short of inspiring, and her commitment to ethical AI development sets her apart as a leader in the industry. Wendy shares her experiences and strategies for leading teams of brilliant minds in Silicon Valley, focusing on how to foster creativity, encourage innovation, and ensure that AI is developed responsibly and without bias. Wendy discusses her unique leadership practice of "firing" herself annually to evaluate if she is still the right leader for her company's evolving needs. This introspective approach keeps her focused on future challenges and the skills required to meet them. She also emphasizes the importance of bringing your authentic self to work, creating an environment where team members feel comfortable sharing their honest opinions, even when they differ from the boss. Wendy and Dr. Mike explore the ethical considerations surrounding AI, particularly the dangers of bias in machine learning algorithms. Wendy explains how Sama addresses these issues by focusing on responsible AI development, which includes rigorous data governance, continuous model performance evaluation, and ensuring that AI systems are explainable and trustworthy. The conversation also touches on the importance of building trust within teams, facilitating healthy conflict, and recognizing and addressing blind spots as a leader. Wendy shares practical tips for leaders at all levels on how to adapt to the future needs of their organizations and harness the full potential of their teams. Key Takeaways: Future-Focused Leadership: Regularly assess whether you are the leader your company will need in the future. Authenticity in Leadership: Your team needs the real you, not an idealized version, to foster trust and engagement. Ethical AI Development: Responsible AI is built on solid data governance, continuous evaluation, and transparency. Fostering Innovation: Encourage diverse opinions and healthy conflict to drive innovation and better decision-making. Addressing Blind Spots: Use tools like 360-degree feedback to identify and address your leadership blind spots. Wendy Gonzalez provides a masterclass in modern leadership, blending her passion for technology with a commitment to ethical practices and team empowerment. Her insights are invaluable for anyone looking to lead effectively in today's rapidly evolving tech landscape. Hit play to hear the full episode and learn how you can apply these leadership lessons to your own journey, whether you're leading a cutting-edge tech team or managing a small business this episode is for you!   Links for This Episode: https://www.sama.com https://www.linkedin.com/in/wendy-gonzalez-a319788 https://www.instagram.com/sama_ai_ https://www.facebook.com/samaartificialintelligence https://www.linkedin.com/company/sama-ai https://www.youtube.com/c/SamaAI Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 - Introduction: Importance of AI in business and introduction of guest, Wendy Gonzalez. 1:16 - Welcome: Dr. Mike introduces Wendy Gonzalez, CEO of Sama. 2:50 - Wendy's Background: Overview of Wendy's career journey from auditor to tech CEO. 5:57 - Mission-Driven Career: Transition to a mission-focused role after a personal life event. 7:16 - AI Concerns: Wendy discusses the societal impact and concerns surrounding AI. 9:03 - Responsible AI: How Sama addresses bias and ensures trustworthy AI. 12:23 - Leadership in Tech: The challenges of leading smart people in cutting-edge technology. 13:00 - Firing Yourself: Wendy's practice of annually “firing” herself to reassess her leadership role. 15:00 - Adapting Leadership: How leaders can stay relevant by anticipating future business needs. 18:03 - Engaging Smart Teams: The importance of involving teams in decision-making. 21:00 - Authenticity in Leadership: The role of authenticity and transparency in leadership. 22:03 - Encouraging Debate: Creating a culture of trust and healthy opposition in teams. 24:00 - Recognizing Blind Spots: How leaders can identify and address their own blind spots. 27:11 - Final Advice: Wendy's advice on continuous learning and seeking feedback in leadership.

Ever wondered why some stories stick with you while others fade away? Join Dr. Mike Patterson and storytelling master Josh Webb as they unravel the secrets behind compelling narratives that inspire and move audiences to action! About the Episode: Dr. Mike Patterson sits down with Josh Webb, a creative leader with an impressive resume—agency co-founder, SaaS design leader, web3 artist, and documentary director. They delve into the power of storytelling, exploring why stories resonate deeply with us and how leaders can leverage this ancient art to drive change and foster strong team connections. Josh shares his belief that great ideas can change the world, people do their best work when they are seen, heard, and valued, and that teams with strong relationships shape the future. These principles guide his approach to storytelling and leadership. They discuss the emotional connection that stories create, tracing this back through human history from cave paintings to modern-day brands like Nike. Josh explains how stories, when well-told, engage emotions and drive people to action. He emphasizes the importance of making the audience the hero of the story, a strategy that has made brands like Nike successful. The conversation then turns to the application of the hero's journey in business. Josh outlines how companies can use this framework to position their customers as the hero, with the company serving as the guide. He shares practical tips for leaders on using storytelling in their daily work to inspire and motivate their teams. Josh also shares his experience directing "Shadow of the Valley," a feature documentary about a missionary and orphanage in Mexico facing cartel violence. He describes the challenges and dedication required to bring such a powerful story to life, drawing parallels between filmmaking and business storytelling. Dr. Mike and Josh explore the ethics of storytelling, discussing the fine line between emotional engagement and manipulation. Josh stresses the importance of authenticity and genuinely aiming to solve problems rather than just selling products. Key Takeaways: Emotional Connections: Stories connect on an emotional level, making them more impactful than mere facts. Audience as Hero: Successful brands, like Nike with "Just Do It," make the audience the hero of their story. Hero's Journey: The timeless hero's journey framework can be applied to modern business, positioning the company as the guide and the customer as the hero. Ethical Storytelling: Authenticity is crucial to avoid manipulation; genuinely aiming to solve problems builds trust. Documentary Insights: Josh shares his experience creating "Shadow of the Valley," highlighting the dedication required to tell powerful, real-life stories. Conclusion: Josh Webb's insights into storytelling provide practical advice for leaders looking to inspire and engage their teams. His emphasis on authenticity and emotional connection offers a blueprint for using stories to drive meaningful change. Call to Action: Hit play to hear the full episode and discover how you can harness the power of storytelling in your leadership journey.   Links for This Episode: Social Links and email https://www.linkedin.com/in/joshwebb hellojoshwebb@gmail.com hello@joshwebb.co https://watch.shadowsofthevalley.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Dr. Mike introduces the topic of storytelling and its importance in leadership. 1:16 Dr. Mike welcomes Josh Webb and introduces his background. 2:50 Josh shares his career highlights, including his work in creative leadership and documentary filmmaking.  3:24 Discussion on why stories resonate deeply and the emotional connections they create. 7:08 Josh explains how successful brands, like Nike, use storytelling to engage their audience. 8:16 Introduction to the hero's journey and its application in business. 10:00 Josh and Dr. Mike discuss the fine line between emotional engagement and manipulation in storytelling. 13:22 Josh shares insights into his feature documentary about a missionary and orphanage in Mexico. 15:12 Josh provides practical advice for leaders on using storytelling to inspire and motivate teams. 17:00 Discussion on the importance of authenticity and genuinely aiming to solve problems. 18:52 Josh talks about his current focus on family and personal storytelling. 20:00 Dr. Mike wraps up the episode with a summary of key takeaways and a call to action.

How do you navigate the difficult things in life and keep going? Better yet, how do you navigate the tough stuff, take a few gut punches, deal with setbacks, and come back even better? That takes a radical form of resilience and that's what we discuss in this episode with clinical psychologist, Dr. Andy Garrett. Guest Bio Dr. Andy is the world's leading authority on Radical Resilience. He's a clinical psychologist with over two decades of experience working with executive clients at his Newport Beach practice.  In addition to growing a thriving in-person clinical practice, Dr. Andy is a prolific course creator, author, and keynote speaker teaching corporate radical resilience to top companies around the country. Using contemporary research and psychological best practices Dr. Andy has created a framework to replicate the Radical Resilience he directly learned from his grandfather, Carl Karcher, founder of Carl's Jr. This framework helps individuals and corporate teams cultivate a culture of Radical Resilience to thrive during seasons of adversity, and flourish regardless of the environmental context. With decades of clinical research, private practice, and business consulting under his belt, Dr. Andy is guiding companies in Radical Resilience - providing organizations with an antidote to corporate fragility - thereby enabling them to grow and thrive through today's uncertain economic times. Dr. Andy has been featured on NBC, ABC, CBS, Fox News, Sports Illustrated, ISI, the Institute for Educational Advancement among other national publications and news outlets.   What You'll Learn An understanding of radical resilience and how it can benefit you Why successful people lack a sense of fulfillment Why discussing personal core values in the workplace is important Top skills necessary for success in the next decade Links for This Episode: web: https://www.ag-thrive.com/ email: drandy@ag-thrive.com LinkedIn: https://www.linkedin.com/in/dr-andy-garrett   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of resilience and the guest, Dr. Andy Garrett, a clinical psychologist specializing in radical resilience. 1:16 Welcome to the Mission First People Always podcast and introduction of Dr. Andy Garrett. 2:50 Overview of Dr. Andy Garrett's professional background and connection to his grandfather, Carl Karcher. 3:24 Discussion about Carl Karcher and the personal impact he had on Dr. Andy Garrett. 7:08 Introduction to the concept of True North Radical Resilience and its development. 8:16 Core ideas and principles behind the True North Radical Resilience program. 10:00 Launch of the program during COVID-19 and its impact on participants. 13:22 Explanation of the term "radical resilience" and its significance. 15:12 Discussion on authenticity, self-awareness, and their importance in resilience. 17:00 Example of a company with misaligned values and how True North Radical Resilience helps. 18:52 Pillar 1: Establishing clear and consistent direction. 20:00 The importance of having a true north and its impact on leadership and team performance. 21:00 Example of leadership misalignment and its consequences. 22:54 Pillar 2: Mindset and motivation. 24:36 Importance of intrinsic motivation and its benefits over extrinsic motivation. 25:28 Pillar 3: Optimizing physiology for resilience, including sleep, diet, exercise, and active recovery techniques. 27:00 Explanation of active recovery techniques and their benefits. 28:00 Metaphor of cows and buffaloes in dealing with challenges. 29:00 Story of a manager who transformed his approach using the buffalo mindset. 31:00 The critical role of community and support systems in resilience. 33:00 Example of Carl Karcher's resilience during tough times and its influence on Dr. Andy Garrett. 35:00 Importance of true north in resilience programs. 36:00 Dr. Andy Garrett's final practical advice: creating space between what happens and our response. 38:07 Conclusion and thanks to Dr. Andy Garrett, with encouragement to connect with him for more information on radical resilience.  

Introduction Revenue is the lifeblood of any business and it's one of the factors that determines success or failure. As a result, one could rationally argue that the revenue generators are the most important people in any for profit business. But finding high-quality, committed sales professionals isn't easy. And keeping your top performers can be equally challenging. There's no worse day for a sales manager than when one of his top producers calls to say that she's leaving to pursue another opportunity.   That's why I think my conversation with Dan Fantasia, founder of Treeline, one of the world's premier sales recruiting agencies, will be so important for you to hear. And even if you're not responsible for leading sales teams or recruiting sales people, please continue to listen because we're also going to talk about building teams that excel and have great cultures–topics that apply to every leader.   About the Guest Dan Fantasia has been in the field of sales recruiting since 1997 and founded Treeline in 2001. His exclusive focus on helping companies build world-class, elite sales teams has helped to change the lives of over 3,300 sales professionals. Dan has built a deep knowledge of what it takes to build and grow a top-producing business. As a proven sales leader and innovator, Fantasia has created a positively charged culture that promotes the good in every person, resulting in a team that has developed best-in-practice methodologies and technology that continues to revolutionize the industry. What You'll Learn How do you hire top producers? How did you build consistently high performing sales teams? What is your system for ongoing talent assessment? What are your options to consider when creating the right incentive plans?   Links for This Episode: Social Links WEBSITE: https://www.treelineinc.com/ FACEBOOK (PERSONAL): https://www.facebook.com/dan.fantasia FACEBOOK (BUSINESS): https://www.facebook.com/TreelineInc LINKEDIN: https://www.linkedin.com/company/treelineinc/ INSTAGRAM: https://www.instagram.com/treelineinc/ TWITTER: https://twitter.com/TreelineInc YOUTUBE: https://www.youtube.com/@TreelineInc   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Introduction to the importance of revenue and sales in business. 1:20 Introduction of Dan Fantasia, founder of TreeLine, a premier sales recruiting agency. 3:03 Discussion about Boston and its sports culture. 3:56 Dr. Mike shares his background in sales and management. 4:23 The importance of sales in any organization and the priority of hiring great salespeople. 5:20 Challenges in finding and retaining top sales performers. 7:18 The importance of understanding the sales model and characteristics needed for top sales talent. 9:00 The process of consulting with companies to find the right sales candidates. 10:07 Real-world challenges in hiring and adjusting expectations. 11:02 The perception of sales as a career and its changes over time. 13:00 Universities offering sales degrees and the positive impact on the profession. 14:00 Differences between a sales professional and a salesperson. 15:00 Different roles within sales and career paths. 16:20 Building a top-producing sales team and strategies for small and large companies. 17:20 The innovator's challenge in hiring the first salesperson and understanding the sales process. 18:50 Importance of building a systematic approach to sales and having patience. 20:05 Setting accurate expectations and having patience with new sales hires. 21:00 Retaining top salespeople and understanding their motivations. 22:25 Strategies for keeping sales teams motivated and happy. 23:58 Importance of feedback and adjusting company strategies based on team input. 25:25 The role of compensation in retaining top sales talent. 27:18 Balancing fixed and variable compensation for different sales roles. 27:45 Keeping sales teams engaged during economic downturns or slumps. 29:07 The importance of setting realistic goals and adjusting them as needed. 30:35 Keeping a positive outlook and setting a motivational tone for the team. 31:00 Developing team members for growth and retention. 33:00 Integrating personal and professional growth in sales training. 34:20 Treeline's success through various economic challenges and available resources. 35:13 Final piece of practical advice: Start each day with a positive mindset. 36:20 Closing remarks and contact information for Dan Fantasia.  

Introduction:  Over the past decade, the role of customer success has gained importance and prestige. On this episode of the podcast, we have an industry veteran and thought leader who is going to tell us not only why customer success is critical, but how to build high-performing customer success teams and develop leaders from within those teams. So, whether you're interested in the customer success function or you're not even sure what customer success means, there will be value for you in this episode because we're talking about leadership, developing people, and accomplishing an important mission. About the Guest Jess Osborn is the Vice President of Customer Success at GoCardless where she leads a team that is revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, all while cultivating a culture of excellence recognized for its impact on company retention and growth. Jess has leveraged her experience and passion for human-centric leadership to become a sought after speaker on the customer success circuit. Connect with Jessica via her LinkedIn account. Social Links https://www.linkedin.com/in/jessicareserosborn   What You'll Learn Why customer success has become a critical function in many industries Why Human Centric Leadership is critical in for customer success What does it mean to align business success with compassionate leadership How do you build a high-performing customer success team   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Introduction to the importance of customer service and building a high-performing customer success team. 1:23 Dr. Mike introduces Jess Osborne, Vice President of Customer Success at GoCardless. 2:50 Introduction to customer success and its importance in the subscription economy. 4:07 What a customer success professional does daily, including the importance of knowing their customers and the difference between face-to-face and digital approaches. 6:07 The difference between an account manager and a customer success manager. 6:54 Jess shares her career journey into customer success and emphasizes the importance of drive and resilience in hiring. 10:00 Jess's passion for helping people achieve their career aspirations and how it became her calling. 13:55 Differentiating between rock stars and shooting stars in a team and handling underperformance. 15:06 Creating opportunities for growth within a company and characteristics of a culture that fosters growth. 17:24 Importance of emotional intelligence and relationship intelligence in leadership, with Jess's analogy of a manager as a gardener. 19:25 The variance in team cultures within tech companies and the importance of team bonding outside of work. 22:51 Quarterly meetups for team building and business meetings to address the challenges of leading a global team with remote workers. 27:08 The future of customer success: importance of commercial acumen and AI in the field.

Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can't deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict. Carol's clients come with a wide range of employers because conflict is universal across all industries and types of organizations. Where there are people, there is conflict. The key is to help people recognize and address conflict before it damages working relationships and creates organizational drag. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles Contact Carol at CB@managingconflict.com Links http://www.managingconflict.com https://www.linkedin.com/in/carol-bowser-2a65691 https://www.instagram.com/carol.bowser What You'll Learn How people inadvertently escalate conflict when trying to de-escalate The most common responses to difficult conversations and now to recognize the responses A simple framework to prepare for the conversation How to set and manage expectations for the conversation Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:02 Introduction to conflict management skills as essential for managers and the lack of adequate training in many organizations. 1:23 Dr. Mike introduces Carol Bowser, a workplace conflict expert and founder of Conflict Management Strategies. 3:04 Carol joins the podcast, sharing her location and discussing the beautiful spring day in Tacoma, Washington. 4:03 Emphasis on preventing conflict and navigating it effectively once it arises. 6:31 Carol discusses common and impactful workplace conflicts, emphasizing how terms like harassment and bullying escalate situations and involve extensive investigations. 9:21 Challenges of managing unsubstantiated claims and the fear of retaliation in the workplace. 11:12 Discussion on creating a psychologically safe workplace and the importance of managers understanding their team to effectively manage conflict. 14:34 The importance of never saying "calm down" as it can unintentionally escalate conflict. 17:33 Strategies for managers to prepare for difficult conversations and recognize signs of underlying issues. 21:11 The value of establishing trust and psychological safety within teams to foster open communication. 25:03 Managing expectations and the approach to serious, sensitive conversations in the workplace. 29:30 Carol outlines the various services she provides as a mediator, trainer, and speaker. 33:19 Final advice for listeners on how to be proactive in addressing concerns and managing workplace conflicts.  

History provides the opportunity to study the past through the lens of the present, but what makes history so exciting for many of us is those moments when we truly feel transported back to those earlier days to see the world through the eyes of our predecessors–pioneers who laid the foundation for the lives we experience now. And the stories of the past become even more rich and vivid when they involve our own ancestors. I'm excited to share my conversation with an author who transports us back nearly 100 years–to a time when the promise of southern California was just beginning. It was a time when the California coastline was still wild and uncharted, the beaches were pristine, and there was no traffic!  And my guest allows us to experience the remarkable sights and sounds of these different times through a beautiful love story. Whether you're interested in the history of California, romance, or how individuals can shape the course of history, you're going to enjoy my conversation with author John Thill. About the Guest John Wilcox Thill is the author of A California Love Story. It's the romantic story of Ray and Dora, John's grandparents recreated through a series of forgotten love letters from his grandparents' courtship. Within their worn folds, John found a story that was both timeless and filled with emotion, all happening in an era in American history when the future of California was still taking shape. John is a graduate of San Diego State University and spent much of his career in managing and producing video content for large organizations. Later, he transitioned to corporate learning and development, and became a partner in a global talent development company. What You'll Learn Life lessons about love, commitment, and hard work How much San Diego County, CA has changed over the last 100-years How this author painstakingly and lovingly created a critically acclaimed book Social Links Buy the Book on Amazon. https://johnwthill.com https://www.linkedin.com/in/john-thill-6718b48   Connect with Dr. Mike:   Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 A journey into the history of Southern California through the love story of Ray and Dora Wilcox. 1:40 Meet John Thill: Discussing his book "A California Love Story," based on his grandparents' love letters from the 1920s. 3:44 The Genesis of "A California Love Story": John shares how discovering a hat box full of love letters led to the creation of his book. 5:14 John discusses how the pandemic inspired him to finalize and publish the book. 6:32 Overview of "A California Love Story": A glimpse into the themes of dreams, love, and success captured through heartfelt correspondence. 9:14 Exploring the changes in Southern California's landscape and population through Ray's experiences. 13:43 Ray Wilcox's Contributions: Discussing Ray's involvement in real estate and his role in the development of Camp Pendleton. 16:57 Personal Growth Through Writing: John reflects on the lessons learned about persistence, community service, and family values during his writing process. 26:47 Insights into how John's storytelling has moved audiences and the personal connections he has made. 30:24: John encourages listeners to consider their own legacies and the importance of documenting personal histories.

Introduction The time-honored tradition of defining career development exclusively in terms of promotions, moves, and title changes is dead. Beyond, between, and besides the climb up the positional ladder, there are many other ways that employees can—and want to—grow. This episode explores some of those alternative ways to grow, the important role managers play in guiding that growth, and organizational executives should think differently about career and talent development. About our Guest Julie Winkle Giulioni is a champion for workplace growth and development and helps executives and leaders optimize talent and potential within their organizations. One of Inc. Magazine's Top 100 speakers, she's the author of Promotions Are So Yesterday: Redefine Career Development, Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages. Julie is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist. You can keep up with Julie through her blog, LinkedIn and Twitter.   What You'll Learn Why promotions so yesterday What's at risk when you define career success and development exclusively with promotions and positions? Some alternate ways to think about careers and career development How you can create a multidimensional career development framework How can grow beyond the corporate ladder via positions and promotions   Free Resource Mentioned in Episode https://www.juliewinklegiulioni.com/book/promotions/assessment/ Contact Information / Social Links Website: http://JulieWinkleGiulioni.com Email: julie@juliewinklegiulioni.com Primary Phone: 818-219-7988 Facebook https://www.facebook.com/JulieWinkleGiulioni.Author/ LinkedIn http://www.linkedin.com/pub/julie-winkle-giulioni/7/713/4a7 YouTubehttps://www.youtube.com/channel/UCYPG2YOq_4GTPUUrM1n4Q1w Buy the Book: Amazon  Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Dr. Mike introduces the episode, discussing a new perspective on career management that moves beyond traditional promotion-focused development. 1:14 Introduction of guest Julie Winkle Giolone and her book "Promotions Are So Yesterday: Redefine Career Development Help Employees Thrive." 2:43 Julie joins the podcast, setting the stage for a discussion on evolving career development paradigms. 3:00 Discussion on the shift from traditional career ladders to more nuanced views on career growth and development. 5:00 Addressing the challenges and limitations of traditional promotion-based career progression. 9:00 Exploring alternative measures of growth and success beyond promotions, including the importance of contribution and competence. 10:42 Julie provides examples of creative compensation models designed to support individual growth and development. 13:00 Strategies for individuals to rethink career development in environments not yet adopting these progressive models. 16:18 Discuss the changing dynamics of job mobility and the importance of seeking growth opportunities within and outside current organizations. 17:40 Emphasizing the need for proactive conversations between managers and employees about career development and growth opportunities. 19:52 Exploring the concept of continuous, organic career development conversations as a means to foster a supportive work environment. 23:29 Julie discusses the organic nature of career development conversations and the need for a shift towards a more integrated and ongoing approach. 25:41 Overview of Julie's book "Promotions Are So Yesterday," including the multi-dimensional career framework. 30:17 Insights from research on career development preferences, highlighting the value of contribution over traditional promotions. 33:16 Julie offers practical advice for understanding personal career development motivations and having meaningful conversations about career growth.  

It's March and Women's History Month, so what better way to celebrate than to speak with someone who leads an organization dedicated to helping women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community. Sol Sisters, the organization we're highlighting today believes, as I do, that all women deserve to feel safe, supported, and celebrated. And since we talk about leadership and teamwork in the workplace on the Mission First People Always Podcast, we're going to hone in on how everyone benefits when women of color feel belonging in the workplace. Unfortunately, that's not always the case, but we're here to learn how to change that, so settle in for an informative and empowering conversation. About our Guest Dr. Christine Coleman, LMFT, is a licensed therapist, executive coach, and the founder of Sol Sisters, a Bay area nonprofit that empowers women of color to overcome societal barriers. She has trained leading companies like Pinterest, Business Wire, Coursera, Udemy, Salesforce, and the Major League Baseball Network in mental health, inclusivity, and belonging initiatives. Dr. Coleman has been in Harvard Business Review, Fast Company, Vogue, MSN, and Huffington Post, and has spoken at Yale's Mental Health Conference, UC Berkeley's Women of Color Conference, the American College Health Association (ACHA), and more. Dr. Coleman received the University of San Francisco's “Living the Mission” award for her dedication to serving women and girls. About Sol Sisters Founded in 2013 by Dr. Christine Coleman, Sol Sisters' mission is to help women overcome societal barriers by providing educational and empowering experiences that promote sisterhood and community across the Bay Area. It brings events and services to women that are focused on four areas of health that enrich, empower and evolve women of all backgrounds and financial situations. Based in Oakland, Sol Sisters is a registered 501(c)3 nonprofit. For more information and to contribute to its mission, please visit solsisters.org. Social Links Dr. Christine Coleman's Instagram Sol Sisters' Instagram Sol Sisters' Facebook What You'll Learn The difference between being included and feeling like you belong Why everyone benefits when women of color feel a sense of belonging at work How to leverage employee resource groups to foster real connections in your team Opportunity Later this spring Sol Sisters will be unveiling its free Enrich membership, which aims to be an educational and empowering platform that provides under-resourced women with the tools they need to further their professional, mental, physical, and creative development. The first session will focus on financial literacy, and the new membership will also receive access to Sol Sisters' Empower Retreats, where they can enjoy wellness, educational and professional opportunities all in one day.   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:02 Celebrating Women's History Month: What to expect this month on Mission First, People Always. 1:00 Get to Know Dr. Christine Coleman: Highlighting her impactful journey and the foundation of Soul Sisters. 3:32 Soul Sisters' Mission Unveiled: Dive into the empowerment and support offered to women from marginalized communities. 6:04 Faith in Action: How faith guides service and purpose in the mission of Soul Sisters. 6:36 Tackling Funding Challenges: Exploring the financial journey and the quest for sustainability at Soul Sisters. 09:18 Belonging at Work Matters: The critical importance of a supportive workplace for women of color. 16:53 Inside Training for Inclusion: A look at the essence and impact of diversity and inclusion training. 20:32 The Inclusion vs. Belonging Debate: Understanding the distinction and its significance in the workplace. 23:36 DEI Evolution and Impact: How DEI initiatives are expanding to more effectively include justice and belonging. 27:14 Strategies for Enhancing Belonging: Practical ways to improve inclusion and belonging in various environments. 33:25 Listening and Learning for Better Connection: Dr. Mike's reflections on engaging more authentically with diverse experiences. 42:45 What's Next for Soul Sisters: A look into upcoming initiatives, their membership program, and more opportunities!  

Introduction Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line. So, what are we going to do about it? In this episode, hear what one young leader and the organization he founded is doing to make a lasting difference through identifying and empowering local leaders in some of the world's most impoverished communities. The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive.   What You'll Learn Globally, 700 million people live below the poverty line–surviving on less than $2 per day. In Africa as a whole, 4 in 10 people live in poverty and in Congo, at least 7 in 10 people live below the poverty line. The Lobiko Initiative is an organization committed to creating a world where every child has a safe place to call home, where every family has access to quality healthcare, wherever every individual has opportunities for meaningful employment, and where every community has access to basic resources to thrive. The best way to create lasting change in communities is to equip those intimately familiar with the pressing needs to lead the way. How local leaders can be supported and empowered to craft solutions.   Guest's Bio As the founder and Executive Director of the Lobiko Initiative, Wilita Sanguma's career is a testament to his unwavering commitment to transforming the lives of people furthest from opportunity. His story began in the Democratic Republic of the Congo, where his childhood was overshadowed by one of the deadliest conflicts since World War II. The harrowing experience of fleeing his homeland amidst chaos and violence instilled in him a profound understanding of the complexity of injustice and the importance of peace. This early exposure to conflict and his subsequent journey to safety laid the foundation for his later pursuits in political science at Fresno State University and a master's in International Studies at the University of San Francisco, where he specialized in peace and conflict resolution. Wilita's professional path reflects these early experiences and is marked by significant milestones. His personal trials have deeply influenced his work, especially his commitment to marginalized communities both in the U.S. and globally. His experiences of navigating systemic injustices and overcoming obstacles have fueled his passion for holistic education and youth development, reflected in his active participation on numerous nonprofit boards.   Social Media: Instagram: http://www.instagram.com/lobikoinitiative  LinkedIn: www.linkedin.com/company/lobikoinitiative  Facebook: http://www.facebook.com/lobikoinitiative  YouTube: http://www.youtube.com/@LobikoInitiative    Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   00:00 Introduction and Welcome to Wilita Sanguma 00:13 Wilita's Story: From War-Torn Congo to Changing Lives 01:33 The Horrors of War: A Personal Account 02:22 Interview with Wailita: A Survivor's Tale 05:25 The Aftermath: Life Post-Bombing 06:47 Understanding the Conflict in Congo 08:00 Wilita's Family and Their Role in the Community 09:02 The Struggles of Congo: A Rich Country with Poor People 11:00 Wilita's Journey to Transformation 19:49 The Lubiko Initiative: Transforming Lives in Congo 19:59 The Vision for Lubiko: From Survival to Wellbeing 23:56 Success Stories from the Lubiko Initiative 29:15 The Challenges and Solutions in Funding the Initiative 33:29 The Power of Local Leadership in Community Transformation 38:17 Setting Ambitious Goals for the Future 39:58 Final Thoughts and Advice: The Power of Reflection 40:30 Closing Remarks and Reflections 42:12 The Power of Ordinary People 44:26 A Glimpse into Wailita's Past 45:21 The Horrors of War 46:43 The Escape and Journey to Safety 51:01 The Aftermath and New Beginnings 52:11 The Journey to the United States 52:33 Adapting to Life in the United States 54:56 The Decision to Stay in the U.S. 59:59 The Journey to Higher Education 01:02:42 Returning to Congo 01:06:03 The Birth of the Lubiko Initiative 01:08:17 Invitation to Join the Cause 01:21:12 Final Thoughts and Conclusion  

On this Episode In this episode you'll hear a conversation with sports psychologist, Dr. Tom Hanson. While Tom has worked with some of the biggest names in professional baseball, he is also a prolific author, coach, and sought after speaker in the corporate world. Today, we'll explore what it takes to be a top performer in any field of endeavor. We'll discuss mental toughness, performance inhibitors and so much more. This is a great episode for anyone who wants to elevate their performance. What You'll Learn What is “commitment management” and how can we benefit from it? How do we leverage the “double-header of life” concept? What we can learn from the best hitters in baseball history What does it mean to “play big” in life? How can we improve our mental mechanics? What is the “tapping method” and how does it work?  About my Guest Dr. Tom Hanson frees athletes and coaches, executives and work teams to consistently perform at or near their best.  His Performance Freedom and Confidence and Consistency coaching programs in both sport and business train people to “Excel, Enjoy, and Evolve.” Formerly the Director of Performance Enhancement for the New York Yankees, Dr. Hanson also consulted with the Texas Rangers, Los Angeles Angels, and Minnesota Twins organizations.  He helps individuals and teams in all sports and regularly coaches in major university athletic programs such as Harvard University Baseball and Florida State Softball.  His business client list ranges from giants like Microsoft, Verizon and Pepperidge Farm to small businesses like Public Trust Advisors and insurance adjusters Johns Eastern. He co-authored both Heads-Up Baseball: Playing the Game One Pitch at a Time and Heads-Up Baseball 2.0: 5 Skills for Competing One Pitch at a Time with Dr. Ken Ravizza.  The books have combined to sell over 200,000 copies, been adopted by many major college and professional teams, used as a college textbook, and been called “the bible for developing mental toughness,” by Collegiate Baseball. Dr. Hanson also wrote the award-winning PLAY BIG: Mental Toughness Skills that Take Baseball Players to the Next Level, and the best-selling business fable, Who Will Do What by When? -- How to Improve Performance, Accountability and Trust with Integrity, which has sold over 30,000 copies to individuals and organizations, including the United States Government. Dr. Hanson graduated from Luther College (IA) in 1985, earned his Master's degree at the University of Illinois (Champaign), and his Ph.D. specializing in sport psychology from the University of Virginia (1991).  He served as UVA's hitting coach for three seasons, and his dissertation research, The Mental Aspects of Hitting, featured interviews with Hank Aaron, Stan Musial, Carl Yastrzemski, Tony Oliva, and Rod Carew.  He has made a career of studying greatness and creating technologies that liberate performers from the fears and doubts that too often rob them of the joy and satisfaction they seek, and is a leader in overcoming the “yips” in baseball, golf, tennis and other activities.   Links for This Episode:   Social Links http://drtomhanson.com/  http://www.headsupperformance.com/   http://playbigbaseball.com/  HeadsUpBaseball2.com http://yipsbegone.com/    Email:  DrTomHanson@gmail.com  Phone (1) 813-453-3467   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 Introduction to Dr. Tom Hanson 02:21 Tom's Work with Elite Athletes and its Relevance 03:21 Challenges in Modern Management and Solutions 08:22 The Importance of Commitment in Leadership 10:24 The Power of Simplicity in Leadership 14:40 The Double Header of Life: Balancing Results and Experience 17:00 The Competitive Executive Coaching Program 22:42 The Power of Perception: Crafting Your Lens 24:02 Learning from Legends: Insights from Pete Rose 27:33 Tapping into Calm: An Introduction to the Tapping Technique 36:37 Playing Big and with Ease: Applying Sports Psychology to Management 41:19 Starting the Day Right: The Importance of a Morning Routine 43:27 Closing Thoughts: The Path to Greatness  

Do you ever feel overwhelmed by the number of meetings you attend and wonder whether your time could be better used elsewhere? According to research referenced in Harvard Business Review, executives now spend an average of 23 hours per week in meetings--up from about 10 hours in the 1960s. Are the extra hours spent in meetings making us more or less productive? That's the question we're going to tackle in today's episode. More importantly, we're going to find out how we can do fewer meetings and make the meetings we do have more productive. About our Guest Yari (pronounced Jah-Dee) Ising is the founder of The Ising Agency, a firm offering operations, recruiting, and admin support for stretched-thin in-house teams. Before launching her agency, she was the director of client operations for a staffing agency where she built teams that thrived together. She has a background in Television Production, Media & Communications and has managed live events and built in-house creative teams for Fortune 500 Companies. For the last decade, she helped get the right people in place to build the most efficient and productive workflows. ‌What You'll Learn Why doing “less” creates “more” output and satisfaction How to professionally excuse yourself from meetings you don't need to be in Why an agenda (that actually gets followed!) is a non-negotiable for every meeting How tools like Loom can replace some of your meetings   Links for This Episode:   Website: https://www.itsyari.com/  LinkedIn Profile: https://www.linkedin.com/in/yari-ising/    LinkedIn Business Page: https://www.linkedin.com/company/itsyari  Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   00:00 Introduction to Today's Episode On Having Fewer Meetings  01:17 Guest Introduction: Yadi Ising 02:59 Yadi Ising's Personal Journey 04:39 The Problem with Meetings 06:36 The Impact of COVID-19 on Meeting Culture 07:56 The Paradox of Productivity in Meetings 09:22 The Role of Meetings in the Modern Workplace 10:56 Creating Effective Meetings 21:54 The Benefits of Fewer Meetings 24:06 The Role of Trust and Clear Expectations in Meetings 26:07 How Yadi Ising's Agency Helps Teams 31:29 Practical Advice for Better Meetings 34:21 Conclusion and Final Thoughts  

Introduction When nonprofits--or any organization for that matter--are poorly run, it inhibits their ability to deliver value for their customers and communities. Because nonprofits often deliver vital services to our most vulnerable citizens, we need systems in place that make them more efficient, more focused, and more productive. On today's episode, we talk with the leader of Life Remodeled, a community-based organization in Detroit, MI that is transforming communities and providing opportunities for many people experiencing life-controlling challenges. But this episode is not just for those involved in the nonprofit world. It's about organizational leadership at its finest, and what it takes to be a great leader and build a great team. About our Guest Dr. Chris Lambert is the author of Next Level Nonprofit and Founder/CEO of Life Remodeled. Chris originally pursued a degree in marketing at Indiana University with the hope of attending law school and launching a career as a real estate developer. A spiritual awakening during his junior year led to a passion to follow Jesus, and Chris eventually followed a call to Fuller and Gordon-Conwell seminaries, where he earned his MDiv and doctorate in preaching. Moving to Liberia in 2007, he and his wife helped a village raise the necessary resources for a well, farm animals, and a new school building. Upon returning to the U.S., Chris founded a church called Ekklesia. In 2010 he started Life Remodeled, which repurposes vacant school buildings into one-stop hubs of opportunities and helps create neighborhood revitalization that lasts. Additionally, he and his dream team built and launched the Next Level Nonprofit organizational operating system. From the TEDx stage to lists like Crain's 40 Under 40, Building Design + Construction 40 Under 40, and SMART BUSINESS Dealmaker of the Year, Chris' reputation precedes him. But it's the journey ahead—and the people he's asked to help lead the way—that excites him most.   Social Links LinkedIn: https://www.linkedin.com/in/lambertliferemodeled/  Facebook: https://www.facebook.com/LambertRemodeled  Life Remodeled Website: https://www.nlncoaching.org/  Next Level Nonprofit Website: https://www.nlncoaching.org/  What You'll Learn The mission of Life Remodeled and its role in urban neighborhood revitalization. Chris' failures, learnings, and inspiring stories. Key insights from his recently published book, Next Level Nonprofit, which provides an easy-to-implement, practical, and proven system to do more good by operating at the highest levels of organizational excellence.   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 00:00 Introduction to today's episode with special guest, Dr. Chris Lambert  01:20 Who is Dr. Lambert, his book, and how he's impacting the world 03:43 Chris's journey leading up to where he is today  05:03 Chris talks about pursuing a life in business, but radically shifting to non-profit  05:48 The story of Chris's non-profit, Life Remodeled  07:10 Chris shares the “why” behind Life Remodeled  09:03 How Life Remodeled has seen so much success in 8 years of existence 11:25 Chris talks about why an operating system is critical to an organization's success  13:24 Why it's important to focus not only on the people, but the management side as well  15:28 Chris talks about how the best “who's” lead to the best “how's”  19:24 Who are  “reindeer” people, how to find them and how to hold onto to them  23:55 Chris shares his vision behind weekly 90 minute staff meetings 26:16 The importance of having a unified vision  31:46 Chris gives his say on if it's tougher to work for non-profit than corporate  34:53 Chris gives a transformational story that keeps him going in his business  37:15 Chris shares one thing that could be implemented to becoming a good leader  39:28 How to follow Chris and where to find his book  

Introduction: Moms are the hardest working people we know. They juggle demanding careers and family responsibilities in ways that make us wonder just how they do it. In truth, though, some are wondering how long they can keep doing it. It's tough to always be “on.” With endless work, far-reaching responsibilities, and never enough time, they wonder how they are going to survive, much less thrive. If this is you or you know someone who might relate to this story, then this episode is for you. About the Guest: Dr. Anne Welsh is a clinical psychologist, executive coach, and consultant. Dr. Welsh began her career at Harvard University before opening her own practice with a focus on supporting women in STEM, healthcare and law, and working parents across career sectors. Her coaching brings together research and real life experiences to hone leadership skills, improve emotional intelligence and create work-life integration. What You'll Learn: Why most working parents are struggling, and often feel like they are alone in their struggle How working parents can intentionally “drop the ball” and set boundaries around what they will and will not do How parents can tune into their strengths and values as a way of finding meaning and making aligned choices How to lean into the strengths and leadership lessons of parents How companies can better support working parents and retain this important talent group   Links for This Episode: Linkedin: www.linkedin.com/in/drannewelsh Instagram: @‌dr.welsh.coaching Website: www.drannewelsh.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:00 Are you a working mom struggling to meet expectations to perform at work and home?  01:35 An introduction to Dr. Anne Welsh  02:58 Anne shares her passion for clinical psychology, specifically transition to motherhood  06:07 Anne talks about exhaustion and burn out that mothers experience  07:12 How to say no as a mom to say no in order to reset and recharge  13:10 How managers in the workplace can be more receptive to a flexible schedule for moms  18:09 Anne talks about a generational shift in parenting and how it affects the workplace  20:03 What are the strengths and leadership lessons from parenthood that should be embraced 24:22 Anne shares about her new group coaching cohort for working moms  28:14 Anne gives her advice on how companies can do a better job of retaining working moms  31:48 Anne gives her final thoughts and advice on how to be a better person and leader  32:47 For more information on Dr. Anne and her work, follow the links in the show notes!  

Introduction In this episode we focus on how to retain and engage Gen Z and younger Millennials, while also discussing general practices for working better with all of the generational cohorts actively in the workplace. Our guest is an expert on generational differences and how to overcome the sticking points that work to tear us apart. Guest's Bio Haydn Shaw has researched and helped clients regarding generational differences for over twenty years. He is the author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and FranklinCovey's bestselling workshops Leading Across Generations and Working Across Generations. He has spoken to over 100,000 people and worked with more than 1,500 businesses (from Fortune 500 companies to start ups), not-for-profit organizations, and governmental agencies. Haydn speaks and consults on generations, leadership, management, trust, productivity and change management. The results from his long term organizational development and change projects have been written up in case studies. Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. For 21-years, he was a senior consultant with FranklinCovey, and is one of a handful of consultants in FranklinCovey to win the Chairman's Award. Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. Haydn lives in a multi-generational household in a suburb of Chicago. Haydn, his wife Laurie, and her disabled brother are Boomer/Gen Xer Cuspers. Their four teenagers are Millennials. His mother-in-law is a Traditionalist. Social Links mygenerationalcoach.com https://www.linkedin.com/in/haydnshaw/ What You'll Learn The seven essentials for recruiting, hiring, and retaining Millennials, Gen Z, and other leadership hacks. Attitude battles that managers struggle with when working with Gen Z and young millennials. Surprising facts about Gen Z and Millennials in the workplace   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 03:02 Introducing special guest, Haydn Shaw, author of the book “Sticking Points”  07:44 Haydn talks about how this topic on Gen Z interested him  09:24 The 5 generations of that are active today in the workplace  12:17 Haydn talks about how managers can work and interact with younger generations  14:43 What are real expectations to expect for job turnover with Gen Z?  17:43 How has the term “job hopping” changed over the years? 19:28 Haydn talks about Covid sucking up all the lower paying jobs and moved them up  21:00 Haydn shares how we can bring the best out of Gen Z employees  23:10 Haydn explains what management tools are not working with Gen Z 25:44 How one on one meetings have become so important with this generation  32:22 Gen Z need leaders who are older and can think out loud with them  38:01 How to get young millennials to stay in a job longer during recruiting process  41:42 The importance of having conversations with younger people about what their future holds in and out of the workplace  45:07 Haydn walks about when an employee leaves and if you let them come back  50:27 Haydn talks about the downside of offering someone more money to stay  52:54 Haydn gives one way that people can be better leaders today  54:56 How to find Haydn's book and learn more about what he is doing today  

Introduction Have you ever wondered why some people tend to climb the career ladder effortlessly, while others get stuck a few rungs from the bottom? How do successful people harness power and authority for their purposes, while others seem to be crushed under the weight of others' power and authority? Whether it's business, government, or nonprofits, some leaders simply do better? Is there an explanation for the success of some and the mediocrity of others? Today's guest has researched questions like this in his exploration of how successful leaders productively engage power and authority in their environments. In our conversation, he reveals what he's learned and written about in a new book. About our Guest Stephen Barden, Ph.D. had a long and successful career in media, technology, and communications, serving at the CEO or executive board level for much of his career. Later in life, he trained as an executive coach, mediator, and eventually earned a doctorate in leadership education. He has been in private practice since 2001, working across Europe and in the USA. He is the author of the rigorously researched book, How Leaders do Business with their World, part of the Emerging Conversations in Leadership series by Routledge (2020). Social Links https://www.stephenbarden.org/ https://www.linkedin.com/in/stephenbarden/ How Successful Leaders do Business with their World: https://a.co/d/hEp7KMr    What You'll Learn Sound working definitions of key terms like “power” and “success” in the context of organizational leadership and learning What a navigational stance and compass are in the context of organizational leadership and learning, and how to use both in the real world. Practical ways for implementing the Navigational Model in key areas like parenting, and developing existing and aspiring leaders. How to work with power and authority, rather than struggle against it.   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 03:31 Introduction to the guest, Stephen Barden and his book, “How Successful Leaders Do Business With Their World” 05:31 Stephen shares the idea for his book all began when he was fired for being a bully  06:24 Stephen embarked on a doctoral research program which interviewed different high level leaders across the world  07:21 The data that was acquired, had a direct correlation to how each leader was raised as a child  09:34 Stephen shares real life stories of people that experience the world and learn how to manage it  13:58 Good leaders work in partnership, not alone at the top 15:47 Stephen realized in his research that the most successful leaders had small egos and used people and resources to help make decisions  18:47 Leading a new company does not mean that you bring the same style and techniques that you've always used  20:21 Pain and hurt that we experience as children can be carried into how we lead as adults  23:16 Not giving employees a voice in the company actually stops good ideas from coming through 24:46 Leaders need to be flexible in their ability to move their entire organization closer to its goals  28:13 Stephen says to do the best possible until that possible is no longer the best  30:22 A healthy leader of a company does not bottleneck ideas from their employees  32:22 Sit in on meetings and talk with people to find out how healthy an organization is  35:27 Stephen's advice to leaders, is to ask for ideas and for them to critique your ideas  36:40 The best ideas are formed when there is no hierarchy and decisions can be made together  

Introduction Have you run into people who seem just a bit too nice? They are so accommodating and non-confrontational that you're not sure exactly what they think? There's a lot of smiling and nodding, but little healthy opposition, so there isn't much in the way of innovation and meaningful improvements. Nobody wants to rock the boat, so it becomes a go-along-to-get-along situation. There really aren't any moments of excitement or exhilaration in these nice, plain vanilla worlds. Some organizations have a nice culture–and my guest today is going to argue that nice is unhealthy and weak. Instead, he calls for leaders to build teams that are cohesive, courageous, and kind. Guest Bio Jim Uhl has 27-years of public safety leadership experience with the Los Angeles County Sheriff's Department, Lakewood Police Department, and Upland Police Department in California. He is the author of the new book, Stop Being Nice! A Call for Leaders to Build Teams that are Cohesive, Courageous, and Kind, and the founder of Breaking the Chain Consulting. He is also the author of The Arch: A Framework for Leadership and Life. Jim holds a masters degree in organizational leadership and is a California Police Officer Standards and Training Master Instructor. He also teaches graduate and undergraduate courses in leadership at Woodbury University, and is certified in a number of commercial training programs.   What You'll Learn from this Episode Why our organizations are unhealthy and sick Simple strategies to build cohesive and high-performing teams Actions of kind and courageous teams The real meaning of kind and how it can transform an organization   Links for This Episode: Stop Being Nice Book Website - https://stopbeingnicebook.com  Company Website - https://breakingthechainconsulting.com  The Arch Book Website - The Arch Book • Breaking The Chain Consulting Instagram - @‌breakthechain73 or Instagram (@breakingthechain73) Linked In - Search Jim Uhl or https://www.linkedin.com/in/jim-uhl-9b0808115/  YouTube - James Uhl   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:02 Do you work with people that seem to be just a bit too nice?  3:27 An introduction to Jim Uhl 5:29 Jim gives the “why” behind his book, Stop Being Nice, on leadership and team building 6:49 Jim shares the heart behind his consulting firm and how it ties into his passion for leadership   7:54 Take a deep dive into Jim's book, Stop Being Nice  8:39 Jim shares how there is a marked difference between being nice and being kind 10:05 High performance as a team cannot happen without cohesiveness and affinity towards one another  11:16 Jim's definition of trust is, building the confidence of others  13:20 Good leadership sometimes takes enduring emotional pain and is not an easy road 16:36 The sinking six of nice: settling and justifying being nice for not having hard conversations when they are needed 17:07 The anecdote to nice is kindness  22:33 Always avoid having tough conversations when angry, cool off and gather your thoughts before hand  23:51 People need to be told information that is useful, serviceable and good  27:30 Strength and cohesion is developed in a team when people are empowered to embrace the skills for having tough conversations  33:49 Jim answers to what every leader can do today today to start implementing this  36:42 Follow the links to grab a copy of Jim's book, Stop Being Nice today! 37:47 How to reach Jim and learn more about his services  

Introduction In this episode we explore three D's of leadership: delegation, decision making, and dreaming. Two of the three are often top-of-mind for managers, but dreaming with your team is a new idea that gets everyone thinking bigger. We dig into these topics with a coach who works with leaders in the trenches every day. Guest Bio Drew Jackson believes that anyone can become a leader if they have the proper motivation and a clear plan for development. He communicates this message new book, The Executive Leader's Handbook, and in his role as an executive coach and a leadership trainer for a wide array of organizations including Chick-fil-A, Lennox and Habitat for Humanity. Drew has been married to his wife Heather for 20 years, they have five kids and three dogs, and reside in Fort Worth, Texas. What You'll Learn Why it's difficult for some leaders to delegate How situational delegation serves leaders well How to become more confident in your decision making Why “dreaming” is a big part of leader and team development   Links for This Episode: Website: drewtjackson.com YouTube: http://www.youtube.com/c/DrewTJackson  LinkedIn: https://www.linkedin.com/in/drewtjackson/  Download The Executive Leader's Handbook FREE at: http://www.theexecutiveleadershandbook.com      Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute:   0:02 What's inside today's episode!  4:19 Introduction and welcome to the Mission First People Always podcast. 5:12 Get to know Drew Jackson, and his work in leadership coaching and training. 6:30 Three topics for the episode: Delegation, Decision Making, and Dreaming. 7:05 Discussing the challenges of delegation for leaders and the reasons for their hesitation. 9:30 Fear and trust as factors influencing leaders' inability to delegate effectively. 11:00 Importance of extending trust to empower the team. 12:15 The impact of micromanagement on high-performing employees. 13:28 Approaches for effective delegation based on individuals' willingness and ability. 16:55 The significance of asking questions and seeking to understand employees' perspectives. 19:00 The higher stakes and interconnectedness of decisions as leaders. 20:10 Advice on becoming a better decision maker, focusing on being decisive and employing strategic planning. 21:15 The importance of accepting that not all decisions will be perfect and learning from outcomes. 21:47 Drew introduces the concept of "gap analysis" in decision making and shares the importance of having options when making decisions. 23:10 Drew explains the process of "GROW" (Goal, Reality, Options, Will) to improve decision-making. 25:20 The significance of good decision-making during historical events and its impact on the success of missions. 27:08 The importance of leaders dreaming and helping their team members find their dreams. 33:30 Drew suggests having regular one-on-one meetings with team members to ensure alignment and save time in the long run. 34:40 How to get a FREE copy of his book, "The Executive Leaders Handbook," follow the links for this episode to get yours today!  

Introduction I'm sure you've heard the expression, “life happens.” It suggests the idea that despite our enthusiastic, gung-ho plans and best efforts, certain life events distract us and attempt to pull us off course. In some cases, these so-called distractions are positive life events like the birth of a child or a tremendous professional opportunity for one's spouse that requires relocation, but there are also hard things in life that make it difficult to focus on work or maintain the same routines. For example, an elderly parent can no longer care for herself, you or a family member need to fight a chronic illness, children require care, someone in your household is struggling with addiction, you lose a loved one unexpectedly–and the list goes on and on. In some cases, we can foresee these challenges, but other times, we're caught by surprise and completely unprepared. Each day becomes more challenging and it's easy to feel overwhelmed. If you haven't personally experienced one of these life challenges yet, hold on, because you probably will at some point in your career. If you're a manager, someone on your team is probably struggling with something now–or they will be in the next year. When that happens, you need to respond appropriately and with empathy. Unfortunately, managers generally aren't trained in empathy. It's often hard to know what to say or do when one of your team members shares a concern like this with you. Or maybe you notice one of your A-players is starting to slip a bit; they're missing deadlines, and contributing less in meetings. They seem distracted. How do you address it? Nevertheless, how managers respond to those distractions is the most determinative factor of employee outcomes. And because it is impossible for any manager, regardless of intention or EQ, to know how to support all of their employees through all of their various circumstances, and that's where today's guest comes in. Using AI, she and her team provide the “just in time” guidance managers need to lead empathically throughout their employees' Life Events, while driving productivity forward. Our Guest Debi Yadegari is the Founder and CEO of Villyge, a manager enablement platform that helps managers support and respond to their employees' personal “Life Events” (things like burnout, miscarriage, leave, divorce, elder care, loss, coming out, and more) in an appropriate, timely and productive manner to drive culture, boost productivity and improve belonging. She is obsessed with bringing humanity into the workplace so EVERYONE can show up as their most authentic self regardless of how they identify and/or what may be unfolding in the background of their Zoom. Debi is a graduate of Barnard College of Columbia University and the George Washington University School of Law. Before her entrepreneurial journey, she had a demanding career as an investment banker on Wall Street. Debi is also the mom of five children ranging in age from 6 to 17 and this allows her to preside over what she describes as “delicious chaos” every day. What You'll Learn How changes in the workplace have created the the need for empathic leadership What empathy in the workplace looks like The impact of empathic leadership on companies--and what happens when empathy is lacking Where work is going and why empathy will be a big part of the future of work   Links for This Episode: www.Villyge.com https://www.linkedin.com/in/dyadegari https://www.linkedin.com/company/villyge   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 Managing empathy in the workplace is something that is often overlooked  9:40 Debi's company helps managers navigate the need for more empathy  11:00 Debi's origin story began on Wall Street 11:32 Debi's first manager was phenomenal, with good intentions, but lacked empathy 15:21 Managers are afraid to say and do the wrong thing and tend to react poorly  18:09 Research and data proves how lack of empathy impacts retention and productivity  20:39 The difference between sympathy and empathy  23:09 Empathy is a skill, but it something that we have to learn 27:24 Company needs have shifted post pandemic to valuing family and diversity 30:01 How Debi's platform (Villyge) can help managers better respond to worker needs  32:04 Information and guidance on how to respond to that comes through Villyge  37:02 Managers don't have to second guess why an employee is absent or struggling 39:46 Manager support affects attrition, it affects productivity, and it makes a difference 40:40 Being sincere and authentic will make you a better leader and human 43:26 How to find out more about about Debi and get connected with Villyge  

If you like the origin stories of great business ideas--especially great ideas that involve financial technology--that promise to do good in the world, then this episode is for you. We talking to Michael Van Erdewyk, a serial entrepreneur who has started a number of new technology based businesses, about how he is creating opportunity for influencers and non-profits to communicate with their audiences through a new app and make money for their causes in the process. About the Guest My guest today is Michael VanErdwyk is an entrepreneur and seasoned executive with extensive experience building and directing high-performance teams in leadership, financing, talent and culture, management, operations, marketing and sales. With over 25 years in fin-tech, insurance, securities and lending industries, he has significant strategic business experience. He founded Bright Bucks in 2019 to help clients (non-profits, social media influencers and more) increase revenue by better engaging, communicating and giving back to their members and allowing them to earn additional income. Michael was previously founder/CEO of a company engaged in servicing and insuring over $4 billion in private student loans. He successfully founded and built three Workers' Compensation companies and was the founder/CEO of biotech companies with multiple patents. What You'll Learn The most important characteristic of a successful entrepreneur The importance of relationships in everything from raising money to building teams. It comes down to relationships. How should an entrepreneur respond when results fall short of expectations What Bright Bucks is and why is it a valuable idea How influencers and nonprofits can benefit from Bright Bucks   Links for This Episode: Brightbucks.com LinkedIn   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Entrepreneurs are a special category of people 3:00 An introduction to Michael Van Erdewyk  6:12 What makes an entrepreneur good at their work? 7:59 Pushing through in business is about optimism  9:50 The importance of relationships 10:56 The mindset behind selecting team members 12:46 How do you know when to throw in the towel on a business venture? 13:49 The most challenging aspects of the entrepreneurial adventure 16:28 Creating the Bright Bucks mobile app 23:02 Bright Bucks, a B2B2C app and white label vs private label 25:56 Some of the businesses Bright Bucks is partnered with 31:46 One piece of advice you can take and apply today  

Have you ever dreamed about what it would be like to be your own boss? To become an entrepreneur with the freedom to choose how and when you're going to work? Perhaps at the end of a bad day or bad week, you've wanted to say, like the old country song, “Take this job and shove…I ain't working here no more.” But then you think about all of those great benefits from your corporate job–the health, dental, and vision insurance, the 401K match, and guaranteed paycheck every 2-weeks that comes in rain-or-shine…and you say to yourself, I'm going to suck it up and keep plodding along. My guest today actually broke free of the corporate handcuffs and transitioned away from a great job into what she would describe as a great, entrepreneurial business that gives her the freedom to live the life she wants to live. And she tells everyone who will listen that life is better without the corporate handcuffs. While her message is compelling, it's probably not for everyone. But what I believe my listeners deserve is the opportunity to make fully informed decisions–and you have the right to know what's possible–what's out there if you want to bet on yourself and go for it. About the Guest Jennifer Jones describes herself as a quitter. She quit what most would consider a great corporate job where she was successful, made a good living, and had all the associated perks in abundance in order to begin a journey into the world of network marketing and entrepreneurialism. She is now a zealous advocate for this kind of transition that brings freedom, choice, more time with family, and wealth. What You'll Learn How to replace a salary with 1099 income and why you should want to do it What mindset is necessary to become a network marketing entrepreneur Lessons learned during the entrepreneur's journey How “secure” job-income and benefits comes with some tradeoffs The three questions you should constantly ask when evaluating a new opportunity How to choose the right network marketing company for you Links for This Episode:   Scoutandcellar.com/jenniferjones Ignite and Launch Society https://www.linkedin.com/in/jennifer-jones-3142568/ jenniferjones13@gmail.com or 314.369.5366   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Have you ever dreamed what it would be like to be your own boss? 1:53 An introduction to Jennifer Jones 5:47 How Jennifer decided to make the leap into entrepreneurship  11:12 What if this doesn't work out? How to keep going 14:09 The things NOT to make time for 16:53 What to look for in a good network marketing opportunity 20:50 The journey of entrepreneurship and navigating the loney times 23:26 How to do this without bothering your family 26:37 Success doesn't necessarily come to the people you think 30:48 Getting started in this network marketing world 34:12 It's okay to want to be wealthy and successful!  39:07 The one thing you can begin doing now to make a positive difference in your life 42:19 How to reach Jennifer  

Have you ever wanted to have an intimate conversation with someone who has played in a Rose Ball and coached in the National Football League with the likes of Marv Lewis and Steve Spurrier –and hear what it takes to be successful–as a leader–with some of the most elite athletes and largest humans on the planet? If that's you, then you're going to love this episode and my conversation with Dechon Burns. Of course, it's fun to hear the stories about the big games and the big names in football, but the real reason I wanted to have Coach Burns on the show is because I thought that some of the lessons he learned on the football field were transferable to the conference room, the shop floor, or wherever you need to accomplish your mission. And I was right.  Here's the bottom line: You have to take care of your people off the field if you want to win on the field. In other words, people and performance go hand in hand. But you're going to want to listen to the entire conversation. It's just too good to miss. ‌ About the Guest DeChon lives football--first as a high school standout, then for the USC Trojans, where he played in the Rose Bowl, and later as a coach at the high school, college, and professional levels–including stints at the University of Florida, the Washington Redskins, where he worked with Marv Lewis and Steve Spurrier. As a high school and college coach, he has had literally helped hundreds of players advance to Division 1 programs and the National Football League. Since 2013, DeChon has been at the helm of Linfield Christian High football program and invests in the lives of young people.  ‌ What You'll Learn: What is the mission of any great coach and leader How to address losses and setbacks as an individual and team How do you handle talented people with the wrong attitude Why taking care of your people is important for winning What separates great coaches from average coaches   Links for This Episode:   https://www.instagram.com/dbusc26/ Private Christian School Temecula CA | Linfield Christian School   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 An intimate conversation with some from the football inner circle 1:39 An introduction to DeChon Burns 4:53 The mission of any great football coach 7:19 What “All gas, no breaks” means and why it matters to leaders 11:00 How do you teach commitment to team? 16:27 Pushing high level players to perform at their best 22:33 How do you take care of people as a coach? 27:23 How and why you can developing Grit in your players 30:03 The story behind how DeChon Burns' coaching journey 39:23 What great coaches do that averages coaches don't 40:38 The legacy of DeChon Burns 41:50 Above all else, why leaders should tell the truth  

Introduction If you are stressed out, feel like you always have too much to do and too little time to do it, find yourself to be irritable and tired, and you feel a bit disconnected from your work and the people around you, this episode is for you! Today, we hear from a medical doctor who trains her patients–and organizational leaders–on mindfulness practices and compassion skills. We're going to talk about being more human and compassionate in the workplace, and introduce the powerful practices of mindfulness.  This episode could be the wake-up call you need to make some changes–changes that you can learn and practice in as little as 5-minutes per day.  Listen, learn, calm down, and become a better leader. Guest Bio Outi Hilgert is a Finnish Medical Doctor with 25 years of experience in holistic (integrative) medicine and international background working in Finland, Germany, France, and the US. Dr. Hilgert is a Mindfulness-Based Stress Reduction and a Mindfulness-Based Cognitive Therapy trainer. She teaches The Mindful Leader course at Workplace Peace Institute Leadership Academy. Her core competence is developing trauma-informed mindfulness and compassion-based interventions in medicine and society. Her particular interest is in promoting mindfulness, meditation, stress management, emotional intelligence, and self-regulation skills in preventing and treating mental and physical diseases. Dr. Hilgert is a pioneer in developing mindfulness-based digital therapeutics for mental and physical health conditions. She believes in a world where everyone has access to unique healing modalities and can find health, balance, and happiness in their life. ‌ What You'll Learn How research suggests that we're experiencing a global, leadership crisis that is leading to incredibly low employee engagement The causes of low engagement Working definitions for mindfulness, compassion, and mindful leadership How to learn skills of mindfulness And much more… Resources · Daily mindfulness practices in the workplace can support leaders in unlocking their employees' intrinsic motivation, and supporting them in feeling happy, healthier, safer, more cared for, and more connected to their work and to their colleagues.   Mindfulness at Work: Create Calm & Focus in the Workplace ·  Cultivate Mindfulness in the Workplace · Wise mindful and compassionate leadership leads to employees' better job satisfaction, organizational satisfaction, job performance, job engagement, better leader satisfaction, and decreased burnout compared to the more prevalent “uncaring execution” (putting results before people's wellbeing) leadership style. Compassionate Leadership: How to Do Hard Things in a Human Way · The Mindful Leader Course Welcome Video The Mindful Leader Welcome Video Social Link https://www.linkedin.com/company/65553248 Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 This episode could be the wake up call you need 2:45 An introduction to Dr. Outi Hilgert 5:48 How Outi found herself in her particular area of focus 10:01 What is mindfulness 12:33 What is causing the disconnection in the workplace or lack of mindfulness? 15:01 The Northern European quality of life 17:46 How leaders can bring more humanity to the workplace 24:13 How to go from a stressful state to a more relaxed state 27:02 The impact mindfulness can make on your life 29:46 The Mindful Leader course 34:44 Empathy fatigue 37:12 How mindful listening can help you right now  

Many people will quickly say that they want to avoid conflict in the workplace. That's not surprising because anyone who has experienced conflict know that it is usually very unpleasant. It usually throws us off our game, becomes an enormous waste of time, and has the potential to create long-lasting strife if not handled well. In some cases, it causes us to lose sleep, perhaps feel ill, and elevates stress levels far beyond what we normally experience. Needless to say, conflict is no fun. But guest will make the case for more productive and meaningful conflicts through the creation of conflict competent workplaces. She takes a systems approach to conflict management and offers online training to develop skills that are immediately useful in the workplace. If you want to make conflict more productive, please listen. About Our Guest Dr. Robyn Short is the founder and CEO of Workplace Peace Institute, a consulting and research firm that brings peace and dignity to the workplace. She works as an organization development consultant, peace-building trainer, mediator, racial equity coach, and restorative justice facilitator. She is also an instructor for the Workplace Peace Institute Leadership Academy. Robyn has served as an adjunct professor at Southern Methodist University in the Master of Conflict Management and Dispute Resolution program and Master of Leadership and Negotiation at Bay Path University. She has guest lectured at Pepperdine University Straus Institute for Dispute Resolution and Creighton University's Master of Negotiation and Conflict Resolution program. She has authored four books on peace building. What You'll Learn: What conflict teaches us about the human condition How conflict can help us recognize what's important to people How conflict (healthy opposition) benefits teams How the benefits of conflict can be harnessed Why understanding conflict from a systems perspective is helpful to drive lasting change What a conflict competent workplace looks like Links for This Episode:   https://www.linkedin.com/company/65553248 5 Strategies to Resolve Conflict in the Workplace The Cost of Workplace Conflict Managers Need to Manage Workplace Conflict   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Let's talk about conflict in the workspace 3:10 Get to know annd welcome back Dr. Robyn Short 7:29 Inside the Leadership Academy through Workplace Peace Institute 13:03 Why Dr. Robyn is so interested in conflict management 17:14 Embracing conflict management from a “systems perspective” 21:41 Defining toxic ecosystems and cultures 24:21 Why harmony is not the goal in the workplace 29:57 A violation of basic human needs and a violation of dignity needs 34:36 Is success preventing conflict by inspiring success and dignity 37:51 Not just empathy but making sure someone is heard 41:08 The importance of conflict competent leaders 46:41 One thing you can do to become a more effective leader, teammate,and  human in the world  

Emotional Intelligence could be the reason you're getting ahead in your career or could explain why you're stuck. If you have it in abundance, there's a good chance that you are finding fulfillment in your work and relationships, you're able to communicate and collaborate with a wide array of people, and you're getting stuff done. If you find yourself unable to understand or explain what you're feeling, you find it difficult to connect with coworkers, and your team's engagement is tanking, then you would almost certainly benefit from boosting your EQ score. But how? That's what today's episode is all about. About the Guest Dara Rossi, Ph.D. is a Workplace Peace Institute Leadership Academy instructor, facilitator, and ICF-credentialed coach. She holds master's degrees in business administration and dispute resolution. She is passionate about the personal and professional development of others and helps clients cultivate skills and behaviors that support their success, impact, and fulfillment. She has coached both established and emerging leaders across many industries. She currently serves on the Board for the International Coaching Federation-North Texas. In addition to her coaching and consulting work, Dara teaches graduate leadership university courses and enjoys facilitating training and development programs for a wide range of clients. What You'll Learn Why, according to a 2022 Gallup poll, people are more unhappy and stressed out than ever How Emotional Intelligence is an “inside out” model and how it can become tool for building human connections How having a high Emotional Quotient (EQ) can help you develop people and build strong teams Whether you can raise your EQ What today's workforces wants from leaders How Emotional Intelligence can be developed   Helpful Links and Resources Related to this Episode https://www.linkedin.com/company/65553248 Leadership Intelligences — Why They Matter Leadership Intelligence Webinar with Presentation Deck Why Emotional Intelligence Matters in the Workplace Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Show introduction from Dr. Mike and message from our new sponsor 5:48 Dara shares her background and what got her excited about emotional intelligence 8:29 There's more unhappiness than ever, especially in the work place 11:47 Emotional intelligence is an inside out model and the meaning of prosocial 14:49 What comes first, empathy or EQ? 19:25 Some skills and practices for EQ 25:25 Consequences of ignoring emotional intelligence within an organizations and a success story 29:18 Need to work on your emotional intelligence, try this course! 33:06 The one thing you can begin doing right now to build your EQ  

On this Episode On this special two-part episode, you'll hear from two seasoned leadership consulting professionals who come from very different backgrounds, but work incredibly well together. One is a retired US Army Infantry Officer who has served in and prepared others to serve in combat zones for a number of years, while his colleague is an expert on the practice of mindfulness techniques; brain-mind-body-optimization, and self-regulation techniques for for greater wellbeing and improved performance. It's a wide ranging conversation about leadership and teamwork, and how to do both in incredibly challenging situations. About Our Guests Colleen Mizuki has a deep passion for helping people be at their best, to engage with the world in a way that fits their values, and strives to always provide the most up-to-date information and research-based techniques to optimize the brain-mind-body system. She has 20-years of experience in coaching and designing/delivering performance-enhancement, learning and development, and resilience programs. Her expertise and passion centers around programs based in the science and practice of mindfulness techniques; brain-mind-body optimization; and self-regulation for greater wellbeing and improved performance. She brings a unique background in psychotherapy and body-based therapy, coaching, training mindfulness/yoga practice and hard science. She has experience working a very diverse client base, including corporate, military, academic, diplomatic, social services, cyber (hackers), information technology R&D, and non-profit organizations with clients from over 25 countries. Colleen has a B.A. in French/Chinese/Economics, an A.A. in Laser Electro-optics Technology, and an M.A. in Counseling Psychology. Her certifications include the Hudson Institute of Coaching; Cultural Intelligence Center (CQ® and Unconscious Bias); Myers-Briggs (MBTI®); MHS (EQi/EQ360); HeartMath® Institute; Institute for Social and Emotional Intelligence (ISEI®); Mindfulness-based Mind Fitness Training (MMFT®); Somatic Experiencing® International (body-based trauma resolution); and, Idea Connection System, Inc. (ISPI®). She speaks fluent French and gets by in Mandarin Chinese and Spanish. Colonel (Retired) George Reynolds has accumulated over 43-years of combined experience within the Department of Defense (DoD) in uniform – U.S. Army – and as a federal employee, both civil service and contractor. During his Army career spanning thirty-one years – 28 as an officer –his key military areas of expertise included leadership development; force management and development; and tactical, operational, and strategic planning and execution in peacetime and combat. Throughout this entire period, George was a change manager, mentor, and developer of leaders. As a Department of Defense civil servant, George supported the NATO-led military operations in Afghanistan (Operation Enduring Freedom and Operation Resolute Support) as a senior advisor. In this capacity, he provided critical guidance, advice, and mentorship in the areas of good governance and sustainable institutional capacity building to key leaders within the Government of the Islamic Republic of Afghanistan security ministries. As with his time in uniform, these missions called on his skills in change management and leadership development, and leveraged his emotional and cultural intelligence. Since 2015, George has served as program and course manager of the Defense Security Cooperation University's (DSCU) Ministry of Defense Advisors (MoDA) and Defense Advisors Program (DAP) training endeavors. During this time, he has planned, managed, and executed the training of over 400 career Department of Defense career employees and United States military service members enabling them to effectively serve globally with strategic partner countries at the ministerial/cabinet level. George Reynolds has a B.A. in Business Management, M.S. in Strategic Studies, and an M.A. in Military Studies. He is also a graduate of both the US Army War College and the US Army Command and General Staff College as well as the US Army Force Management School. Colleen and George are co-founders of Trellis Life Management, LLC., a leadership consultancy that teaches science-based techniques and use highly researched tools to bridge the gap from desiring improvement, increasing self-awareness, setting concrete goals, and, ultimately, to attaining sustained, meaningful change. They split their time helping people through Trellis Life Management and full-time jobs managing an intense 7-week program preparing senior DoD employees to work as advisors to ministers of defense across the globe. For a period of time, Colleen moved to another project under a different manager, in that case a 2-Star Marine General (Retired). What a lesson that was for Colleen in the impact of vastly different leadership capacities. The retired 2-Star created a hostile, toxic work environment, in sharp contrast with the leadership abilities and style of George. It's a great illustration of how we can all learn to become more effective relational leaders--no matter where we are in our careers. Connect with my Guests: george@trellislm.com colleen@trellislm.com On this Episode You'll Learn: Why mentors matter What it means to be a mission first people always leader How empathy makes us better leaders How to develop empathy What does it mean to integrate your brain-mind-body system into leadership practice Centering techniques that can reduce stress and improve how you respond to stressful situations   Connect with Dr. Mike:    Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute:   0:00 Dr. Mike's introduction to part 2 with Colonel George Reynolds and Colleen Mizuki 2:23 The conversation continues with what to do in response to people who are influential in a negative way 7:49 How to regulate the brain, mind, body system against the overload of information that occurs in life and high stress situations 10:58 But how do you actually do this during the day?  16:46 Here's one thing from George and Colleen that anyone can start doing right now 21:44 If you'd like to connect with George and Colleen here's how  

On this special two-part episode, you'll hear from two seasoned leadership consulting professionals who come from very different backgrounds, but work incredibly well together. One is a retired US Army Infantry Officer who has served in and prepared others to serve in combat zones for a number of years, while his colleague is an expert on the practice of mindfulness techniques; brain-mind-body-optimization, and self-regulation techniques for for greater wellbeing and improved performance. It's a wide ranging conversation about leadership and teamwork, and how to do both in incredibly challenging situations. About Our Guests Colleen Mizuki has a deep passion for helping people be at their best, to engage with the world in a way that fits their values, and strives to always provide the most up-to-date information and research-based techniques to optimize the brain-mind-body system. She has 20-years of experience in coaching and designing/delivering performance-enhancement, learning and development, and resilience programs. Her expertise and passion centers around programs based in the science and practice of mindfulness techniques; brain-mind-body optimization; and self-regulation for greater wellbeing and improved performance. She brings a unique background in psychotherapy and body-based therapy, coaching, training mindfulness/yoga practice and hard science. She has experience working a very diverse client base, including corporate, military, academic, diplomatic, social services, cyber (hackers), information technology R&D, and non-profit organizations with clients from over 25 countries. Colleen has a B.A. in French/Chinese/Economics, an A.A. in Laser Electro-optics Technology, and an M.A. in Counseling Psychology. Her certifications include the Hudson Institute of Coaching; Cultural Intelligence Center (CQ® and Unconscious Bias); Myers-Briggs (MBTI®); MHS (EQi/EQ360); HeartMath® Institute; Institute for Social and Emotional Intelligence (ISEI®); Mindfulness-based Mind Fitness Training (MMFT®); Somatic Experiencing® International (body-based trauma resolution); and, Idea Connection System, Inc. (ISPI®). She speaks fluent French and gets by in Mandarin Chinese and Spanish. Colonel (Retired) George Reynolds has accumulated over 43-years of combined experience within the Department of Defense (DoD) in uniform – U.S. Army – and as a federal employee, both civil service and contractor. During his Army career spanning thirty-one years – 28 as an officer –his key military areas of expertise included leadership development; force management and development; and tactical, operational, and strategic planning and execution in peacetime and combat. Throughout this entire period, George was a change manager, mentor, and developer of leaders. As a Department of Defense civil servant, George supported the NATO-led military operations in Afghanistan (Operation Enduring Freedom and Operation Resolute Support) as a senior advisor. In this capacity, he provided critical guidance, advice, and mentorship in the areas of good governance and sustainable institutional capacity building to key leaders within the Government of the Islamic Republic of Afghanistan security ministries. As with his time in uniform, these missions called on his skills in change management and leadership development, and leveraged his emotional and cultural intelligence. Since 2015, George has served as program and course manager of the Defense Security Cooperation University's (DSCU) Ministry of Defense Advisors (MoDA) and Defense Advisors Program (DAP) training endeavors. During this time, he has planned, managed, and executed the training of over 400 career Department of Defense career employees and United States military service members enabling them to effectively serve globally with strategic partner countries at the ministerial/cabinet level. George Reynolds has a B.A. in Business Management, M.S. in Strategic Studies, and an M.A. in Military Studies. He is also a graduate of both the US Army War College and the US Army Command and General Staff College as well as the US Army Force Management School. Colleen and George are co-founders of Trellis Life Management, LLC., a leadership consultancy that teaches science-based techniques and use highly researched tools to bridge the gap from desiring improvement, increasing self-awareness, setting concrete goals, and, ultimately, to attaining sustained, meaningful change. They split their time helping people through Trellis Life Management and full-time jobs managing an intense 7-week program preparing senior DoD employees to work as advisors to ministers of defense across the globe. For a period of time, Colleen moved to another project under a different manager, in that case a 2-Star Marine General (Retired). What a lesson that was for Colleen in the impact of vastly different leadership capacities. The retired 2-Star created a hostile, toxic work environment, in sharp contrast with the leadership abilities and style of George. It's a great illustration of how we can all learn to become more effective relational leaders--no matter where we are in our careers. Connect with my Guests: george@trellislm.com colleen@trellislm.com On this Episode You'll Learn: Why mentors matter What it means to be a mission first people always leader How empathy makes us better leaders How to develop empathy What does it mean to integrate your brain-mind-body system into leadership practice Centering techniques that can reduce stress and improve how you respond to stressful situations   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:00 Dr. Mike's introduction to Colonel George Reynolds and Colleen Mizuki 6:53 The 2 things can Colonel George Reynolds boil success down to? 13:43 Doesn't being mentored require a good dose of humility? 16:34 How important is empathy to effective leadership? 23:27 What does it mean to be a Mission First People Always leader and what does it look like? 28:18 What are we talking about when we say Brain, Mind, Body System? 31:12 How is the Brain, Mind, Body System practical applied for leaders?  

My guests on this episode believe that they have cracked the code on improved collaboration and creating healthy organizational culture. It's an issue that most companies need to address--especially since a recent Salesforce Survey found that 85% of respondents said that the primary reason for failed projects and workplace failures is “poor communication and an overall lack of collaboration.” Few people would disagree; however, most people don't know how to fix it. Our guests believe the answer is authentic collaboration. About the Guests Tricia Cerrone Courage and collaboration are hallmarks of Tricia's global leadership experience, whether it is leading a project, innovating new designs, or overseeing a portfolio of work. With a keen eye for talent and more than 20 years on the business and production side of designing and delivering technically challenging projects at Disney and other Fortune 500 companies, Tricia is adept at inspiring and motivating teams toward successful outcomes while advancing careers and developing new leaders. She is also an award winning author and screenwriter, as well as co-CEO of Authentic Collaboration. Edward van Luinen Edward is CEO and Board Advisor of Global Talent Builders, LLC, a worldwide recruiting, change, DE&I, and workforce development company in Pasadena, California, as well as co-CEO of Authentic Collaboration.  His corporate talent and change experience features Walt Disney Imagineering, Sony, Heineken, and Avon Products, Inc. Edward's collaboration motto is “advance a team member when you advance yourself.” He has worked in Africa, Europe, and North America. Edward collaborates in both French and English.   What You'll Learn on this Episode The definition of “Authentic Collaboration” How authentic collaboration drives better outcomes The five behaviors of Authentic Collaboration Practical tips for kicking off or reinvigorating your team leadership with meeting, coaching, and career development tactics that work How to start Authentic Collaboration Links for This Episode: Website: https://authentic-collaboration.com LinkedIn: https://www.linkedin.com/company/authentic-collaboration/?viewAsMember=true Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 5:04 The real danger of a bad team environment  9:38 What “Authentic Collaboration” is and why it matters 13:37 When Edward and Tricia first met  17:33 Why leaders should make their focus relationships  19:27 5 ways to have better collaboration  21:54 How generosity can change your team 27:43 How any leader can get better at collaboration today! 32:40 How collaboration can break cultural barriers  38:41 Tips all new leaders should hear  48:17 Dr. Mike's biggest takeaways and tips for listeners

On this episode, you'll meet Pete Baker, a senior leader in Human Resources for a variety of organizations, who has worked in nine countries of the course of his 30-year career. During that time, he has learned a great deal about what makes teams successful and the kind of interaction that ignites innovation and energized collaboration. He shares some of what he has learned from his journey in a fun, upbeat conversation. We talk about what defines a highly effective teams, what it takes to build them, and how trust is the foundation of every highly effective team. You'll also hear how cultural differences may impact team effectiveness and the creation of trust. My guest brings tremendous wisdom and practical experience from which you will most certainly benefit.   About the Guest Pete Baker is Vice President of Human Resources for Amcor Rigid Packaging, a world leader in the manufacturing of rigid packaging for the food, beverage, spirits, personal care, home care and healthcare industries with 61 facilities in 12 countries. Pete previously held senior HR roles at First Abu Dhabi Bank, AP Moller Maersk and Procter & Gamble.  A native of Australia, Pete has lived in nine countries throughout his career.  Pete's passion within business is driving team effectiveness and leadership transformation.  He currently lives with his wife in Ann Arbor, Michigan.   What You'll Learn That disagreements on teams are good If handled well. Those disagreements drive creativity and innovation What keeps people from sharing ideas What's at risk when people on a team aren't willing to freely sharing their ideas How trust is the foundation of all effective teams The components of trust   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 2:24 Get to know Pete Baker 5:55 When  Pete started his International career 13:41 When Pete felt like he lost everything 16:34 The journey of finding a new career path 23:33 What does an effective team look like in 2023? 32:02 Why teams that can debate always win 38:50 How to create intimacy in a team without the personal side 44:04 Why all leaders need to become a feedback machine  46:23 Dr. Mike's takeaways and things to reflect on

Have you ever wondered how learning leaders think about delivering leadership and employee development across a large enterprise? On this episode we climb inside the brain of the Head of Learning and Development for an iconic American company and the world's largest beer company, Anheuser-Busch. Home to brands like Budweiser, Bud Light, Michelob Ultra, Stella Artois, and too many others to name, Anheuser-Busch is committed to developing people and elevating its performance to create a future with more cheers.   About our Guest Dr. Kevin Claypool is the North American Head of Learning and Development for Anheuser-Busch, the world's top brewer, based in St. Louis, Missouri. He is a graduate of York University in Nebraska, and Abilene Christian University, and he earned his doctorate at Pepperdine University's Graduate School of Education and Psychology. Strap in because his passion for people and elevating performance is contagious!   What You'll Learn How learning executives prioritize initiatives to drive strategy Challenges that senior learning leaders face The importance of using both internal leaders and external subject matter experts to lead learning How Anheuser-Busch creatively uses simulations to drive the practical application of learning How to scale learning across an enterprise   Links for This Episode: anheuser-busch.com email: kevin.claypool@anheuser-busch.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 A look inside today's conversation 3:27 Welcome to our first in-studio interview! 4:50 The love language in a corporate setting 12:00 The workforce reshuffling around the globe  14:29 The greatest challenges leaders face  18:04 The power of storytelling in learning 23:00 A creative and invited simulation Kevin does with teams  26:30 Word of mouth still works in 2023 32:01 One thing that can help you become a better leader today  

Coaching is an approach to learning and personal and professional growth that creates self--awareness, drives transformational change, and provides much needed support and an appropriate level of challenge. Some executives have the opportunity to engage professional coaches who are outside of their organization and chain-of-command, and have no loyalties beyond their professional commitment to their clients. Unfortunately, the services of these professional coaches are often expensive and available only to senior executives or high-potential leaders being groomed for the top ranks of an organization. Today we're talking about how managers can be coaches and bring that benefits of coaching to their team members. We're also talking about how it's a great way build a deeper relationship with the folks on our team and truly get to know them as people–not just a means of production. And there are all sorts of benefits when that happens. In fact, everyone benefits from coaching when managers become coaches. On this Episode You'll Learn How coaching humanizes the workplace How coaching is different than managing, mentoring, performance management, and therapy The business case for workplace coaching The three keys to effective coaching as managers Guest's Bio Jeremiah Shaw, the President of Strata Consulting, has a genuine desire to understand others' stories, explore their challenges, and connect them with the resources that support their vision. With the power of positivity and a joyfully mischievous spirit, Jeremiah enjoys helping his clients clarify and enact a full, purposeful life by defining their value-driven vision, professionally, organizationally, and personally. Along with a deep passion for both nonprofits and sales, Jeremiah also possesses a master's degree in Organizational and Global Leadership from York University and a B.S. in Industrial Safety from the University of Central Oklahoma. As an ACC Certified Coach with the International Coaching Federation and a Co-Active trained coach, he can't help but push those around him to maximize their potential. As a coach, Jeremiah believes that you need to know yourself, accept yourself, and define yourself! Purpose. Values. Direction. Action. Jeremiah lives a very full life with his wife and three children in the quiet town of Clark, Colorado, where the population sign reads with a bold “?.” When not serving clients or spending time with family, Jeremiah will be found wandering the wilderness with his two golden retrievers, Birdie, and Trout, fly-fishing, hunting, mountain biking, skiing, or writing. If it has to do with adventure or family, he is there.   Links for This Episode: https://www.linkedin.com/in/jeremiah-shaw-mol-acc-50607532/ https://strataleadership.com/scwc   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What's inside today's episode  1:50 Why we do this podcast 3:00 Get to know Coach Jeremiah Shaw 5:01 How Jeremiah learned how to coach and lead 9:31 The Strata Consulting mission and purpose  11:30 How employee expectations are changing 15:40 How coaching solves problems  17:00 The real role of every leader 19:25 Unlocking your team's potential  23:34 The character traits of great coaches 26:13 Jeremiah's metric for success  27:58 How you can become a coach 31:31 Jeremiah's tips to become a better leader  

The world is in dire need of better, more productive conversations. To support that assertion, all you have to do is turn on the news to witness people talking at each other, making accusations, and interacting in ways that, in some cases, are disrespectful and in no way honor the human dignity of the people involved. My guest today contends that we would all be better off if we had better dialogue–a statement with which most of us would agree. About Today's Guest Today's guest is Peter Andrew Nixon, a Canadian by birth, who has spent much of his professional life in Hong Kong. He is a prolific author, consultant, coach, and trainer who focuses on better communication and collaboration to address organizational challenges and differences. He advises mainly inside organizations,  but also teaches public courses at management institutes, chambers of commerce, universities, schools, and colleges around the world, including: CUHK (MBA), HKPolyU, McGill University, SFU, & Bishop's, and HKICPA's Financial Controllers' Program. Peter has also appeared on TEDx, CNBC, Discovery Channel, TV5, TVB,  Media Corp., YPO and EO. He is the author of the following titles, all available on Amazon: Dialogue Gap (Wiley) Negotiation: Mastering Business in Asia (Wiley) The Business Developer's Playbook: Relationship Selling Principles and the DNA of Dialogue Selling (Taylor Francis) We're F*cked: But We can Change and Here's How (Kindle) The Change Manager's Casebook (Kindle) What You'll Learn Why the solution is in the dialogue How dialogue is different from communication What gets in the way of good dialogue How to deal with people who don't want to dialogue How culture affects dialogue   Links for This Episode: https://www.linkedin.com/in/peter-andrew-nixon-50ab8218 http://www.potentialdialogue.com peter.nixon@potentialdialogue.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:45 Why today's episode is so important 3:22 How Dr. Mike and Peter met 4:16 Why the answers are always in the dialog  6:42 The difference between dialog and conversation 10:30 The art of “give and take.”  13:22 How to become better at dialog  18:30 What active listening really looks like 21:43 Communicating your goals more effectively  25:53 How Dr. Mike would use the SDI in this scenario  30:00 How meditation can help you become a better leader 31:42 Tips for doing business internationally  38:44 How you can become a better leader today

We all admire at the courage, commitment, and success of the US Navy SEAL Teams. These warriors are often thought of as supermen, but in reality, they are just highly trained professionals who work very effectively as a team--even in volatile, uncertain, complex, and ambiguous (VUCA) environments. This does not happen by accident. It is part of their training and their culture--and something other teams can learn from and aspire to become. Our guest on today's episode has studied what gives the SEAL teams the ability to adapt as a collective unit in the most dynamic circumstances, and shares his findings on the factors that affect the success of these particular action teams. Using data gathered from official documents and interviews with retired Navy SEALs, he has greatly expanded the understanding of dynamic instability as it relates to team adaption in uncertain environments. He shares these lessons learned in practical ways that will be useful to leaders and teams in a variety of industries and settings. Today's Guest Today's guest is Dr. David Livingston. David is the Managing Partner of the McChrystal Academy, part of the McChrystal Group in Alexandria, Virginia. The McChrystal Group was founded by retired 4-star Army General Stanley McChrystal, most famous for his command of the Joint Special Operations Command during the Global War on Terror. At the McChrystal Group, Dr. David Livingston leads a team of subject matter experts, learning designers, and dynamic facilitators who develop and deliver custom learning courses and programs that leverage a variety of experiential learning methods–including some really effective simulations–to drive individual growth and higher performance for teams and organizations. Prior to joining McChrystal Group, David worked at the Corporate Executive Board as a Senior Learning Designer, responsible for developing classroom and e-learning programs on best practices of leadership. He also held positions as a Learning and Organizational Development Consultant and a Project Manager at a global engineering firm, charged with leading an accelerated development program targeting high-potential managers. David earned a Bachelor of Science degree in Biology from Messiah College, Master of Arts degree in Practical Theology from Regent University, and a Doctorate of Education in Human and Organizational Learning from the George Washington University. His doctoral research focused on team adaptation in uncertain environments.   What You'll Learn on Today's Episode: How this research on the Navy SEALS was conducted Definitions of key terms like “dynamic instability, action team, and adaptive capacity” Why having simple rules are important for teams The role of experience in creating adaptive capacity Why relationships are so important for Navy SEALS What factors affect the quality of relationships on teams   Links For This Episode: Social Links for Dr. Livingston: https://www.linkedin.com/in/davidrlivingston16 The McChrystal Group Website: https://www.mcchrystalgroup.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:24 What's inside today's episode 2:31 Get to know Dr. David Livingston 4:14 How Dr. Mike and Dr. David met 6:48 Why the Navy Seals inspire Dr. David 9:25 How Dr. David gained the Seal's secrets  14:37 Th power of an “action team” 18:08 Why simple rules can change your organization 20:28 A common mistake many leaders are making in 2023 27:46 How to build your team's adaptive capacity  33:49 What to do when things get tough  29:10 What builds trust within your team 41:07 Dr. Davids #1 tip for all leaders today

According to the The World Economic Forum, Emotional Intelligence is one of the top-ten, must-have job skills of the twenty-first century. And that doesn't surprise me in the least. Here's why…because the difference between success and failure as a leader often comes down to one's ability to relate to people. It's all about relationships. The lack of emotional intelligence is usually pretty easy to recognize. It's the manager that throws a tantrum when things don't go his way or is quick to throw one of his people under the bus in a meeting. It's the coworker who shares way too much at the wrong time, it's the leader who lacks empathy–asking you to sacrifice your family time, while he leaves early, and then claims the credit for your hard work. It's anyone who lacks the ability to control their emotions and have empathy for others. You will recognize it pretty quickly with most people–and let's hope that that person isn't a key stakeholder in your life or work. Most people readily recognize people who have emotional intelligence in abundance. They are authentic, they are usually good listeners, and they attract people to them–you just want to be around them because they bring out the best in others. They're safe. Our Guest To unpack the value of emotional intelligence, our guest today is Phil Johnson. Phil is an author and the creator of the Master of Business Leadership program which focuses on emotional intelligence. For the past 22 years, Phil has been an executive coach assisting executives and organizations to bet on themselves by developing better leaders and stronger teams with EQ. What You'll Learn On today's episode, we talk about What exactly is Emotional Intelligence? Is it something that people are born with or can it be developed? Just how important is it? Can you put an economic value on it? What's at risk if I don't have it? How do emotionally intelligence people inspire trust How a lack of emotional intelligence causes one to try to steal energy from others? How emotional intelligence helps me to connect to what really matters   Links for This Episode: Phil's Book on Amazon: https://www.amazon.com/stores/Phil-Johnson/author/B007P4UYJ6?ref=ap_rdr&store_ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true Send Phil an Email: philjohnson@bell.net Book a meeting with Phil: https://calendly.com/mblcoach/chat-with-phil MBL Alumni Videos: https://www.youtube.com/channel/UCjfc3tV87p03JMDOXqDu8tQ   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 What's inside today's episode 0:59 Get to know Phil Johnson 4:04 Why emotional intelligence is so important 8:20 The real power of self-awareness 11:29 What Energy Physics has to do with EQ  16:09 Finding a greater feeling than fear  19:06 How to find a greater purpose in your 9-5  21:14 How Phil Johnson help his clients 34:44 One thing you can do today to take back your energy 

What's it like for a native of Tennessee to build a successful in learning, leadership development, and organizational development in Europe and the Middle East? Today, we find out because we're talking to Berry Lumpkins. Berry has followed a very non-traditional career path that took him from the home of country music to exotic, far away places in Europe and the Middle East. Berry Lumpkins is currently the Global Director of Organizational Development at NKT Group based in Copenhagen, Denmark. Prior to joining the NKT Group, Berry held a number of global and regional roles with DP World, FAB (First Abu Dhabi Bank), Zurich Insurance Group, A.P. Moller-Maersk and Siemens focusing in the areas of learning, leadership development, talent and culture, based in the US, Europe and the Middle East. He holds an MA in Ethics from the University of Wales, UK, and a BA in Philosophy from Austin Peay State University in Clarksville, TN. Berry is a dual national (Sweden & USA), currently living in Sweden with his wife, two children, and a cat. On today's episode you'll learn: Berry's expat journey from that's taken him around the world What it takes to be successful in a cross-cultural environment How to respect the culture of the host country, while remaining authentic delivering unique value People's similarities and differences across countries and cultures Key Leadership Lessons from a career spent overseas   Links for This Episode: LinkedIn: https://www.linkedin.com/in/berrylumpkins Manage HR Article: https://leadership-development-mena.managehrmagazine.com/cxoinsight/-3-great-leadership-lessons-from-my-career--nwid-1041.html   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 What's inside today's episode 5:00 Get to know Berry Lumpkins 12:27 Berry's unique approach to teaching 19:25 The dangers of stereotyping the ones you lead 23:00 The power of hospitality and going the extra mile 28:21 Lessons every leader needs to understand 37:08 The craziest thing that's happened to Berry abroad

The transition from being a doer to a leader can be a difficult one for many people. Doers are outstanding individual contributors who, based on their performance in their current role, are promoted with the assumption that they will also be a good manager. In reality, some doers never become leaders. Instead, they become “super-doers” who micromanage the work of their team members with a running commentary on how they would perform particular tasks. Both the new manager and people on the team become frustrated. On today's episode, we hear from Vanessa Judelman, an author and consultant who helps people make this transition from doer to leader. Vanessa is the President of Mosaic People Development, a company that develops leaders who inspire great results. Over the last 20 years, she has coached and developed thousands of people across the globe who want to be strong leaders. In her book, Mastering Leadership: What it Takes to Lead in Today's Fast Paced World,  Vanessa identifies the key problems facing leaders today and provides compelling solutions for the most common leadership challenges. Her goal, through the book, is to create confident, self-aware, and strategic leaders. Vanessa who works with a wide-array of world-class organizations, is often quoted in the media on issues related to leadership, and lectures in the Ted Rogers School of Management. In short, Vanessa brings a wealth of experience and expertise to our conversation today. On this episode you'll learn: The core skills that people must learn when they move into a leadership role The three pillars of leadership success How to make leadership learning stick The importance of boundaries to stay mentally fit and focused Whether some people are simply not suited for leadership roles Learn more about Vanessa and her company and work at: https://www.mosaicpd.com Facebook: http://facebook.com/MosaicPeopleDevelopment Instagram: instagram.com/vanessajudelman LinkedIn: linkedin.com/in/vanessajudelman Twitter: @mosaicpd Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What's inside today's episode 2:16 Get to know Vanessa Judelman 5:05 Why most promotions don't work out 9:02 How Vanessa learned about leading well  16:33 Self-awareness is critical for growth 18:34 Change and adjust your leadership situationally  22:17 How to execute more statically  26:00 Some types of change take time 31:04 Leadership is a skill set

Many years ago, I had a professor in grad school who often said, “Your success will almost always be based on the people you know and the stories they tell about you.” I have found his assessment to be absolutely true as I progressed through my career and now serve clients as a speaker, consultant, and coach. In fact, virtually all of my recent client engagements have resulted from a previous student, colleague, or client who knew and respected me, and recognized that I could add value to their current organization. In short, it really is all about relationships. But how does one build a professional network organically and authentically in 2022? In a post-Covid world where more and more people work remotely, there seem to be fewer mixers or conferences to attend, and people tend to rely on social media more and more for information and sense of connection, how do we build meaningful relationships? Where do you find people that you would feel comfortable asking for assistance, a referral, or seeking their opinion on a pressing matter that has caused you some sleepless nights? To some, networking has uninviting connotations. If working the room, handing out business cards, and inviting new acquaintances to coffee doesn't feel natural, then this episode just might be for you. Today, we're going all the way to Manila, in the Philippines, to talk with someone who has built a powerful network in natural, authentic ways–because she cares deeply about the causes and people with whom she is involved. As a result, some call her the most well connected woman in the Philippines. In this episode, you'll learn: The value of networking The right mindset for networking Why connecting with relevant people is the priority How to be a maven and influencer Guest's Bio Racquel Cagurangan is currently the GM for International SOS operations in the Philippines. Until recently, she was Head of Ambulatory Care of Metro Pacific Health, the largest hospital group in the country prior to joining her new post. She also led a chain of medical clinics, mobile xray business and  managed over 200 company clinics with over 300% revenue growth in 5 years. She used to be the general manager of a well-known mall-based clinics and was COO of the largest HMO in the Philippines. She served as Treasurer of the Philippine Ambulatory Surgical Center Association and Chairman of the Management Association of the Philippines' Health and Wellness Committee this year. Racquel has been very visible in the healthcare industry for the past decade however; she started in the telecom industry and served 11 years in AT&T and 6 years in the biggest mobile company in the country, Globe Telecom where she was one of the youngest Vice Presidents. She was also Chief Administrative Officer in Globe's wireline subsidiary, Innove. She moved on to the online digital industry in 2009 as GM of 88DB handling 5 web portals in Asia Pacific most notably politicalarena.com, the only web partner of Philippines' first automated election At one point in her career, she was GM of a call center with 800 agents and called herself “Chief Maven”. She continues to advocate for the contact center industry to date. She is now an Institute of Corporate Directors' Fellow promoting corporate governance and sustainability, a case discussion Leader for Harvard Business, president of Reef Check Philippines and an active member of the Filipina CEO Advisors. In her spare time, she plays badminton, golf, poker or sing karaoke and ballroom dancing.   Links for This Episode: LinkedIn: https://www.linkedin.com/in/racquel-cagurangan-93851311 Email: rrcagurangan@yahoo.com.ph Facebook: Racquel Reyes Caguragan What'sApp / Viber: +639178980142 or +639689801424   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What's inside today's episode  1:19 Get to know Racquel Cagurangan 3:35 How Racquel became so connected 7:09 The real ROI on a good network 10:00 Why Racquel doesn't like the word “networking” 18:30 Finding relevant people in your industry  24:39 The importance of sharing knowledge 30:00 What Racquel is working towards

According to Diversity Wins, the third in a series of reports from famed management consulting firm, McKinsey and Company, the business case for diversity, equity, and inclusion (DE&I) is stronger than ever. In their research, McKinsey followed the trajectories of 1,000 companies in 15 countries using a very sophisticated methodology called “social listening” to determine what actually drives success. They've followed these companies since 2014, so this is not simply a snapshot; instead it's a true look, with the perspective of time, on what's happening. The reality is that many, if not most companies, made little progress during a 5-year period. Some even regressed. However, the diversity winners are adopting systematic, business-led approaches to inclusion and diversity (I&D). McKinsey's latest analysis reaffirms the strong business case for both gender diversity and ethnic and cultural diversity in corporate leadership—and shows that this business case continues to strengthen. The most diverse companies are now more likely than ever to outperform less diverse peers on profitability. Moreover, Mckinsey found that the greater the representation, the higher the likelihood of outperformance. In the case of ethnic and cultural diversity, their business-case findings are equally compelling. While these data points are persuasive, getting there is not easy and it doesn't happen overnight. On this episode, you'll hear from a leader in this space who is doing the hard work–on a daily basis–of creating more diverse, equitable, and inclusive organizations. You'll discover what goes into making this happen and hear some ideas on how you can make it happen for your team or organization. You'll learn: How to simply define and describe DEI Why the conversation about DEI is so important What cultural intelligence is and how to build it Where DEI practitioners can find an appropriate certification And much more… Dr. Kristal Walker, CPTM Vice President of Employee Wellbeing, Sweetwater Dr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the vice president of employee well-being at Sweetwater Sound, where she is responsible for crafting and leading wellness, diversity and inclusion (D&I), and training initiatives. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as a few additional courses, including new D&I Inclusion workshop for which she authored. She is now in the process of launching oa new online institution called Proverbs University, which offers professional certifications in Corporate Training, DEI, High-Impact Leadership, and Talent Management Strategy. Dr. Walker's education prepared her well for her current and future endeavors. Though she earned an undergraduate degree in human services, a graduate degree in management and organizational leadership, and a doctorate of management degree in organizational leadership, she is committed to forever being a student of her craft. She holds the Certified Professional in Training Management as a true testament of "practicing what she preaches". She is also certified in analyzing Caliper Essentials and PDP ProScan, TeamScan, and JobScan Assessment data, which allows her to provide expert coaching and strategy in building talent from selection through succession. According to Kristal, she takes greatest pleasure in being the wife to her loving and supportive husband, and the mother to her amazing children Links for This Episode: LinkedIn: linkedin.com/in/drkristalwalker Web: proverbsu.org Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 A look into what makes people successful  3:35 Get to know Dr. Kristal Walker 6:10 The value of diversity, equity, and inclusion in the real world 14:35 The “Chef” analogy  17:59 How to have more inclusive conversations  24:01 Tips on transitioning into a new culture  28:00 What “doing the right thing” looks like 36:15 Are you tracking the right data? 40:23 How to connect with Dr. Kristal Walker

According to the 2020 census, there are 62.1 million Hispanics in the United States or 18.7 percent of the population. It's also the fastest growing ethnic group in the country. Yet even with the strength in numbers these data may suggest, many young Hispanics are still struggling to find success in higher education and the workplace. This episode is dedicated to better understanding how one university professor and the non-profit Hispanic 100 Educational Foundation is making a difference in the lives of young people who will someday be our leaders. Guest Bio Dr. Eric Rodriguez eaches a variety of business, management, and I/O psychology courses at both the undergraduate and graduate levels at California State University–Fullerton, as well as Vanguard University in Costa Mesa, California. He is also a principal and founder of Focused Leader Consulting Group, a boutique consulting firm centered on people and organizational development. In that practice, Eric and his colleagues leverage a variety of learning tools and interventions to improve relationships and drive organizational performance. Eric earned his doctoral degree from Pepperdine University and a MBA from Azusa Pacific University, as well as a wide array of certifications in a variety of assessments and learning programs. Eric is also dedicated to giving back to the community as reflected in his work with the Hispanic 100's Mentorship Program where he serves as co-chair. About the Hispanic 100 Foundation The Hispanic 100 organization is established to develop and promote leadership from within and from the Hispanic community and to advance free enterprise principles through advocacy and educational activities that impact the Hispanic population as it relates to the overall social and economic good.   Links for This Episode: Hispanic100 eric@focusedldr.com focusedldr.com linkedin.com/in/focusedldr facebook.com/focusedldr Focused_leader   On This Episode You'll Learn: Some of the unique challenges first generation, Hispanic college students face The story of a successful, first generation Hispanic college student What the Hispanic 100 does Why mentoring is so valuable What does it take to give back   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:01 What to expect on today's episode 1:15 Get to know Eric Rodriguez 7:14 Struggles commonly found in young Hispanic communities  19:01 How Eric is helping Hispanic communities get mentored  20:19 One of the most powerful stories about mentorship 23:00 The importance of personality assessments 26:32 The real power of giving to others  33:10 The number one challenge Eric and his organization 

You've heard it a thousand times: “I hate all of the politics at work.” You may have even said it a few times or at least carried the sentiment. And since it's such a ubiquitous topic of conversation, more than a few of us have likely commiserated with colleagues about office politics over drinks at a happy hour or a plate of food in the company cafeteria (just for clarification, that's a place where people gathered to eat when we went to the office), but odds are you didn't leave that gathering with a plan for navigating those political tides. Today's guest, Dr. Jawn Lam, has done scholarly research on how people gain, hold, and exercise power in organizations, and has built a business based on helping people win that political game at work. And if we think of organizational politics as a game that can be won or lost, we want you to gain some insights that will help you win.   Guest Bio Dr. Jawn Lam, is a scholar-practitioner who is obsessed with how people gain and wield power in the workplace. He is the founder of Durable Leadership, an organizational consulting firm that helps executives win at enterprise politics. Jawn is a graduate of Pepperdine University at the undergraduate, MBA, and doctoral levels.   On this episode, you'll learn: The common myths about office politics How power and politics play out in the corporate setting? The moral/ethical implications of power and politics Why everyone in the organization should be aware of political dynamics whether or not they decide to engage How office politics possibly be beneficial to the organization How you can win at enterprise politics Links for This Episode: durableleadership.com linkedin.com/in/jawnlam Contact Dr. Lam Phone: 714-300-9552 email: JawnLam@durableleadership.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:01 What to expect from today's episode 1:26 Get to know Dr. Jawn Lam 5:55 How to be more authentic and productive  9:01 Why do you need more power?  10:55 How Dr. Lam handles working with a narcissist 14:10 How Dr. Lam has helped his clients get more power  18:50 What success looks like to Dr. Lam 25:57 How Dr. Lam protects the repatriation and interest of his clients  33:14 The truth about power dynamics and relationships  37:17 How to connect with Dr. Lam and closing thoughts

You have likely been on some really good teams where everyone enjoyed working together and together, you accomplished some pretty exciting things. And…you had fun doing it. And on the rough days, you picked each other up and addressed the challenges together. Like me, you've probably also been on some teams where everyone seemed to be pulling in opposite directions, where no one seemed to want to be there, and where results were mediocre at best. It wasn't a good experience, so you're in no hurry to go back. You might even be on that kind of team now. Since both scenarios are common, how do we intentionally build great teams? What's the secret sauce that allows leaders to attract and retain great people, exceed performance goals, have everyone get along, and create a truly enjoyable experience for all involved? That's exactly what we're going to talk about in today's episode--but with a particular focus on leadership teams--where the stakes are often much higher. In fact, the future of an entire enterprise is often determined by how well a small group of people can work together to guide the organization.   Guest Bio: My guest today is Jack McGuinness. Jack is an executive coach, author, and co-founder of Relationship Impact, a consulting firm focused on helping organizations build great leadership teams. Jack is a graduate of the United States Military Academy at West Point and served with the Army's famed 10th Mountain Division. Since leaving active duty, Jack has also been the Chief Operating Officer of a boutique management consulting firm, and the CEO of a contract managing company, as well as an adjunct professor at the John Hopkins Carey School of Business. Jack's new book, _Building Great Leadership Teams: A Practical Approach for Unleashing the Full Potential of your Leadership Team,_ is the focus of our conversation.   What You'll Learn: What gets in the way of leadership teams being effective? What is your approach to helping build great leadership teams? Why are leadership teams so important? What is the leader's role in building a great leadership team? How do you measure the effectiveness? Links for This Episode: LinkedIn: https://www.linkedin.com/in/jackmcguinness Relationship Impact: relationship-impact.com Email: jmcguinness@relationship-impact.com Book: Building Great Leadership Teams (Amazon) Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Are you ready to transform your team? 2:21 Get to know Jack McGuinness 4:28 What led Jack to write his book 7:20 What gets in the way of a successful team  14:20 The importance of building trust  20:14 How to create empathy within your team 21:43 Why the leader should model the culture 27:12 How Jack's process works with organizations 29:15 How to get a copy of Jack's new book 30:44 Dr. Mike's closing thoughts and advice