Podcasts about orthodontists

"Private practice conceded the battle." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, John Marvin shares his extensive journey in healthcare marketing, particularly focusing on the challenges faced by private practices due to corporate influences. He emphasizes the importance of understanding consumer needs through research and the necessity for private practices to engage with their communities authentically. The discussion also highlights the critical role of patient experience and convenience in retaining clients and competing against larger corporate entities. Connect With Our Guest John D. Marvin - john@johndmarvin.com Takeaways John's journey in healthcare marketing began in the early 80s.He emphasizes the importance of consumer research in marketing strategy.Private practices must engage with their communities to thrive.Convenience is a key factor in patient retention.Marketing should focus on building authentic relationships with patients.Corporate influences can negatively impact private practices.Practices need to justify their pricing through value and service.Community involvement can differentiate private practices from corporates.Every patient interaction should feel special and engaging.Chapters 00:00 Introduction and Guest Welcome01:46 John D Marvin's Journey with TSO06:41 Challenges in Private Practices and Marketing Strategies13:50 Combating Low-Cost Competitors19:54 Community Involvement and Private Practice36:15 Final Thoughts and Contact Information Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

In this episode, I sit down with Dr. Glynda McConville, an orthodontist from North Carolina who's built not just a well-balanced clinical life, but also a purposeful second business. We talk about her journey from New York to North Carolina, building a lifestyle-focused ortho practice across two locations, and how her love for CrossFit turned into a thriving side hustle that fuels her energy and sense of purpose.This is a down-to-earth, real-world conversation about how to design a practice around the life you want—and not the other way around. Glynda shares how she manages 70+ patients a day across three days a week, runs a team that travels between offices, and coaches at her own gym. We even get into the lessons she's learning about community, growth, and maybe… opening a pickleball facility next.Quotes:“I didn't set out to be a big business—I just saw an opportunity and said, ‘If I don't do this, someone else will.'”— Dr. Glynda McConville“CrossFit's been my reset. I needed something different that kept me grounded—and now it's become part of my future.”— Dr. Glynda McConvilleKey TakeawaysIntro (00:00)From Glinda the Good Witch to ortho school: Glynda's early journey (00:31)Culture shock: from Westchester to Chapel Hill to NYC (02:00)Building a 2-location, lifestyle-friendly ortho practice (06:58)Managing a 3-day workweek and 70 patients/day (07:22)Working Fridays to stand out—and what she'd do differently (08:34)“Who Moved My Cheese?” and the psychology of patient routines (10:00)Why she opened a satellite near Fort Bragg (11:38)Sharing staff, equipment, and lessons from managing two offices (14:08)Her entrepreneurial leap: opening a CrossFit gym (15:38)Comparing ortho and gym startups: which is harder? (19:54)Finding and keeping the right team in both businesses (22:09)Member acquisition lessons from social media and referrals (24:04)What's next? Retirement planning, indoor pickleball, and life design (25:17)Additional ResourcesIf you've ever dreamed of launching a second business, scaling your practice without burning out, or building a schedule that works for you—this episode is your blueprint. Glynda proves you don't need to do it all at once… you just need to start smart, stay lean, and know your “why.”

"70 million Americans have criminal records." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen and David Harris discuss the critical aspects of hiring practices in orthodontic practices, focusing on how to prevent embezzlement and ensure a safe working environment. They delve into the importance of pre-employment screening, criminal background checks, drug testing, and social media scrutiny. The discussion also covers the significance of dividing duties among team members to mitigate risks, the challenges posed by electronic payments, and the necessity of financial oversight. David emphasizes the need for practice owners to be proactive in safeguarding their practices against potential fraud and to maintain clear communication with their teams. Connect With Our Guest Prosperident - https://www.prosperident.com/ Takeaways Hiring practices should focus on preventing the wrong hires.70 million Americans have criminal records, making background checks essential.Drug testing is becoming easier and should be a standard practice.Social media can reveal a lot about a candidate's character.Dividing duties among team members can significantly reduce embezzlement risk.Electronic payments are easier to divert than physical payments.Regularly reconcile collections with bank deposits to catch discrepancies.Practice owners should print their own financial reports for accuracy.Discrepancies should be investigated through documentation, not just staff explanations.Chapters 00:00 Introduction01:47 Reintroducing David Harris and His Work03:00 The Importance of Hiring Right04:41 Pre-Employment Screening Essentials05:20 Criminal Records and Background Checks07:36 Talking to Former Employers09:05 Drug Testing and Social Media Checks13:41 Legal Considerations in Hiring18:57 Dividing Duties to Prevent Embezzlement26:47 Digital Payments and Fraud Risks28:32 Preventing Employee Theft31:16 Reconciling Payments and Deposits34:44 Ensuring Financial Integrity41:39 Final Thoughts and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

"Spear phishing is a direct attack." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Gary Salman, CEO of Black Talon Security, discusses the critical importance of cybersecurity in the dental and orthodontic fields. He shares insights on the evolution of cyber threats, particularly focusing on social engineering and phishing attacks. Gary emphasizes the need for comprehensive training for dental staff to recognize and prevent these threats. He also highlights the significance of understanding cyber risk ratings and the role of AI in enhancing cybersecurity measures. The discussion concludes with practical advice for practices to safeguard patient data and navigate the complexities of modern cybersecurity challenges. Connect With Our Guest Black Talon Security - https://www.blacktalonsecurity.com/ Takeaways Gary has over 33 years of experience in dental technology.He emphasizes the importance of cybersecurity in practices.Social engineering is a major threat, often leading to phishing attacks.Training staff is crucial as 60% of cyber attacks result from human error.Spear phishing is a targeted attack that can compromise email accounts.Antivirus software may not detect legitimate software used by hackers.Cybersecurity requires a proactive approach, similar to healthcare.Understanding cyber risk ratings is essential for practices.AI can enhance cybersecurity but requires due diligence.Practices must be aware of their vulnerabilities and take action.Chapters 00:00 Introduction02:02 Gary Salman's Background and Black Talon Security06:33 Understanding Social Engineering Attacks14:14 Preventative Measures and Training25:58 Understanding Cyber Risk in Dental Practices27:52 The Importance of Cyber Risk Ratings28:19 Known Exploitable Vulnerabilities and Network Security33:13 AI in Healthcare: Benefits and Risks36:09 Best Practices for Using AI in Practices38:49 Final Thoughts and Contact Information Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

In this episode, I sit down with Dr. Blair Feldman, former Phoenix Suns team orthodontist and co-founder of Retainer Club, to talk about everything from 3D printing and recurring revenue, to product innovation and mindset. Blair practiced for over 21 years, ran multiple startups, taught at AT Still, and ultimately made the leap to full-time entrepreneur after building a retainer program so effective, it demanded all of his attention.We dive deep into how Blair transformed a frustrating problem—retainer replacements—into a venture-backed fulfillment platform that supports ortho practices across the country. We also talk about how he helps orthodontists with product ideas that actually bring them to life, what he's learned from Entrepreneur's Organization (EO), and how to tell whether your big idea is a real business—or just a fun hobby.Quotes“It's a dirty secret in orthodontics: if patients stop wearing their retainers, their teeth move. Retainer Club was built to make sure that didn't happen—without creating more work for the practice.”— Dr. Blair Feldman“A patent is not a business. It's a tool. If you don't know what to do after the patent, then you don't have a plan—you have a prototype and a dream.”— Dr. Blair FeldmanKey TakeawaysIntro (00:00)From Penn to Detroit Mercy: why ortho won out over medicine (01:00)Blair's unusual journey into ortho—and architecture (01:35)Dental school culture at Penn and its impact on specialty training (02:27)21 years of experience: associate, buyer, builder, teacher, team ortho (17:10)The truth about being the “team orthodontist” for pro sports (17:58)How a casual idea about retainers turned into a funded business (20:30)Retainer Club: what it is, how it works, and who it's for (25:00)How recurring revenue + 3D printing changed the business model (22:40)Competitors vs. the real challenge: docs who think they're “fine” (26:43)Young orthodontists, hyper-efficiency, and outsourcing (28:25)Blair's passion for helping orthos bring product ideas to life (29:00)“Do you want a business, or just to see your idea in the real world?” (30:00)Advice on patents, investors, and entrepreneurial mindset (30:30)Additional ResourcesI've seen firsthand how a smart retainer program can transform your practice—financially and operationally. If you're tired of broken systems, endless remakes, or patients who stop coming back, Retainer Club might be exactly what you need.

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Orthodontists pour millions into technology, systems, and clinical training. Those investments matter. But zoom out and look at which practices actually grow year over year. The differentiator is not the scanner, the wire sequence, or the aligner system. The practices that grow treat patients like people, not procedures. In a world full of convenience, automation, and self-checkout everything, genuine human experience has become the rarest competitive advantage in orthodontics. At HIP, we have seen it across hundreds of practices: when your team becomes truly patient centric, your results follow. This is not a nice-to-have. It is the engine behind case acceptance, referrals, and retention. Here is what that actually means and how you build it. The Emotional Side of Orthodontics Orthodontic treatment is not just a mechanical process. Patients carry their smile into every room they walk into for the rest of their lives. Confidence. Insecurity. Pride. Avoidance. Whether someone feels free or guarded, their orthodontic journey shapes all of that. Forget the emotional stakes and you lose the patient. Every interaction with your practice either reinforces their confidence or feeds their fear. In today’s world, where everything is automated and transactional, that emotional experience matters more than ever. Patients expect clinical excellence. They remember how your team made them feel. That feeling brings them back and keeps them talking about you. Technology Does Not Differentiate You. Experience Does. A lot of practices believe their growth will come from their scanner, their bracket system, their aligner protocols, their dashboard, their workflow. Technology matters. It supports efficiency. It shortens treatment times. It allows for predictable outcomes. But patients cannot tell you the difference between wire systems. They have no idea what your software does. They can tell you if your front desk greeted them warmly. They can tell you if your space felt clean and inviting. They can tell you if they felt remembered or forgotten. The truth is simple: technology creates capability, patient experience creates loyalty. Free Growth Session First Impressions — The Moment That Sets the Tone For Everything Before a patient ever sees a TC, an assistant, or the doctor, they are already forming their opinion. They are evaluating whether they feel safe. They are reading whether your team is present or overwhelmed. They are noticing whether they are interrupting you or welcomed. A great first impression includes clear signage and easy navigation so patients know where to go, a clean and bright environment that signals professionalism without feeling sterile, a genuine greeting that acknowledges them immediately, and eye contact plus warmth so they feel seen instead of processed. If this first moment goes sideways, you have already lost ground. If it goes well, everything else becomes easier. The TC Room — Where Trust Is Formed Or Lost The treatment coordinator room is the most pivotal space in the practice. It is where excitement becomes commitment or where uncertainty grows into hesitation. Practices that win in this room keep the handoff tight, smooth, and confident. They remove the left-alone-in-silence moments that create anxiety. They treat the patient as the hero of the story, not the object of a procedure. They engage on a human level before diving into clinical detail. When patients feel known instead of managed, they say yes more often and they stay excited throughout treatment. Free Growth Session Mid-Treatment Visits — The Overlooked Opportunity This is where many practices unintentionally lose the patient experience altogether. Routine appointments easily slide into autopilot. The assistant has done this exact wire change ten times today. The patient knows the drill. Everyone falls into the rhythm. That is the danger. A patient who feels invisible mid-treatment becomes disengaged. They stop wearing rubber bands. They lose excitement. They feel like a number. The practices that maintain loyalty during routine visits do one thing consistently: they never stop seeing the patient. That means personalized notes that allow any assistant to pick up the conversation, asking about the football game or the prom or the test or the birthday or the struggle, staying energetic even in routine appointments, and celebrating small steps toward the end result. Efficiency does not cost empathy. Efficiency creates space for empathy. Retention — The Most Undervalued Stage Of The Entire Journey Many offices treat retention like the checkout lane. Here are your retainers, congrats, call us if something breaks. Retention is where practices lose referrals and where they could be gaining them. Retention works best when the team celebrates the finish line with real enthusiasm, when debond day is treated like a milestone worth cheering for, when the patient leaves feeling proud of what they accomplished, when the team makes the experience fun and memorable and personal, and when you reinforce why wearing retainers matters without guilt or shame. When the final memory is a great one, patients become raving fans. And when they inevitably need retreatment years down the road, they come back to the place that made them feel cared for, not the cheapest or closest option. Free Growth Session Why This Matters — The Human Challenge Your team is human. They get tired. They get overwhelmed. They deal with difficult patients. They have personal stress. When they are stretched thin, the first thing to disappear is the patient experience. That is why the culture has to carry the weight, not individual moods. A consistent patient experience comes from clear standards, strong systems, personal accountability, team cohesion, morning huddles that reinforce connection, and leadership that models presence and empathy. This is not about perfection. It is about direction. A one percent improvement every day builds a culture that becomes unstoppable. The Practices That Win Care The Most At HIP, we say it often: you do not build a great practice by focusing on teeth. You build it by focusing on people. Clinically excellent orthodontists are everywhere. Patient-centric teams are rare. The practices that become market leaders are not the ones with the newest tech or the flashiest marketing. They are the ones patients talk about long after the appointment is over because the experience made them feel something real. If you want to grow, improve your systems, and elevate your team, start with the one thing your competitors cannot copy: the way you make people feel when they walk through your door. Do that consistently and your practice becomes unforgettable. Free Growth Session The post Why Patient Experience TRUMPS Technology in Orthodontics appeared first on HIP Creative.

"It's hard enough doing an ortho startup practice." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, Jill Allen speaks with husband-and-wife duo Drs. Lauren Carlson and Mike Seelig about their journey in starting an ortho-pedo practice together. They discuss their backgrounds, the challenges of balancing family life with a startup, and the importance of structuring their practice for efficiency. The couple emphasizes the significance of building a supportive team culture and enhancing patient experiences through convenience and communication. They also share insights on fostering relationships with referring doctors and the importance of clear expectations in collaborative care. Connect With Our Guest Shine Pediatric Dentistry & Orthodontics - https://shinepdo.com Takeaways Mike and Lauren met in dental school and started their practice together.They faced challenges balancing family life with their startup.Cross-training staff was crucial for their practice's efficiency.They emphasize the importance of a supportive team culture.Patient convenience is a top priority in their practice.Building relationships with referring doctors is essential.They aim to eliminate unnecessary appointments for families.Clear communication with referring doctors is vital.They encourage staff to grow within the practice.Their journey highlights the importance of teamwork.Chapters 00:00 Introduction01:41 Starting the Conversation: Lauren & Mike's Background02:01 The Journey to Opening a Practice03:37 Challenges and Benefits of Working Together07:28 Balancing Family and Business11:04 Structuring the Practice: Ortho and Pedo18:42 Building a Strong Team Culture26:10 Continuous Growth as Leaders29:37 Vision for In-House Patient Experience35:57 Building Relationships Between Orthodontists and Pediatric Dentists45:26 Final Thoughts and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

"Your people are your business." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this engaging conversation, Cary Smith shares his journey in the orthodontic industry, emphasizing the importance of compliance, risk management, and team engagement. He discusses how business owners can navigate challenges, the significance of a strong team culture, and the need for proactive leadership. The discussion highlights the role of software in modern business practices and the necessity of investing in people to ensure success. Cary encourages listeners to take actionable steps towards improving their practices and achieving their desired outcomes. Connect With Our Guest Done Desk - https://www.donedesk.com/ Takeaways Cary Smith has been working with dentists for 15 years.Done Desk was created to help dental practices manage compliance and risk.Compliance should be viewed as a pathway to business success.Proactivity is essential to avoid burnout and stress in business.Team engagement directly impacts the success of a practice.Investing in people is crucial for business growth.Culture is an output of how well a team functions together.Leadership should empower team members to take initiative.Software plays a vital role in modern business operations.Business owners must prioritize their time effectively.Chapters 00:00 Introduction and Guest Introduction01:45 Cary Smith's Background and Done Desk Overview02:06 The Importance of Compliance and Training10:31 Proactivity vs. Reactivity in Business18:13 Investing in People and Processes23:15 Addressing Doctor Satisfaction26:36 Leadership and Team Culture30:04 Optimizing Employee Roles and Rewards34:34 The Importance of Culture in Business38:56 Final Thoughts and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Digital orthodontics is transforming the specialty, and in this episode of the Golden Age of Orthodontics, hosts Dr. Leon Klempner and Amy Epstein sit down with Align Technology CEO Joe Hogan to explore what's next for orthodontics. Joe Hogan discusses 3D printed aligners, AI in orthodontics, and how clear aligner technology continues to evolve. He addresses pricing concerns and competitive positioning, and reveals Align's roadmap for direct printing, promising greater design flexibility and efficiency. Learn how AI technology enhances orthodontic treatment planning and discover why Hogan believes technology will expand—not replace—the orthodontic profession.What you will Learn in this Episode:✅ How digital orthodontics and 3D printing technology are revolutionizing aligner manufacturing, with Align's development of variable wall thickness aligners that mimic the orthodontic digital workflow advantages of traditional brackets while reducing waste by 95%.✅ The strategic reasons behind Invisalign cost comparison with competitors, including how comprehensive aligner treatment pricing differs globally.✅ Why orthodontic IP protection matters for innovation, and how Align's billion-dollar investment in ClinCheck software and iTero scanner technology creates efficiency tools that reduce weekend treatment planning time for practitioners.✅ Joe Hogan's perspective on AI in orthodontics and whether technology will replace orthodontists—plus how orthodontic practice efficiency improvements will actually expand the marketplace and enhance the profession rather than diminish it.Subscribe to the Golden Age of Orthodontics and our sister podcast, Practice Talk, hosted by Lacie Ellis, wherever you listen to stay updated on orthodontic innovation and real-world practice strategies. Visit People in Practice for more insights and to connect with our team for practice growth solutions.TIMESTAMPS: 00:00 Joe Hogan, Align Technology CEO, discussing the future of digital orthodontics and clear aligner technology innovation07:18 Align's strategic focus on clear aligner therapy versus custom digital braces, and addressing the resurgence of brackets among younger patients10:25 Joe defends Align's IP, noting decades of innovation and significant R&D investment13:36 Invisalign cost comparison explained: why US pricing differs from international markets, new flexible comprehensive aligner treatment options and marketing questions22:56 Direct 3D printed aligners roadmap: CubiCure acquisition, bio-based resin development, variable wall thickness advantages, and orthodontic practice efficiency gains28:58 AI in orthodontics and the future of the profession: why technology enhances rather than replaces orthodontists and expands the adult patient marketplaceKEY TAKEAWAYS:

"No two businesses are the same." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen and Artin Safarian discuss the intricacies of starting a dental practice, focusing on project management, budgeting, and the importance of value engineering. Artin shares his journey from HVAC to dental project management, emphasizing the need for comprehensive management in dental practices. They explore the challenges of construction, zoning, and the necessity of due diligence, while also providing insights into effective budgeting for a successful startup. Connect With Our Guest Arminco Inc. - https://www.armincoinc.com/ Takeaways Artin Safarian's journey from HVAC to dental project management.The importance of comprehensive project management in dental practices.Value engineering can significantly reduce costs for dental startups.Understanding the unique needs of each dental practice is crucial.Zoning and due diligence are often overlooked but essential.Budgeting should include all aspects of the practice setup.Effective communication among team members is vital for success.Construction challenges can arise unexpectedly without proper management.Doctors should not assume that all necessary infrastructure is in place.Planning ahead can prevent costly mistakes during the startup phase.Chapters 00:00 Introduction01:54 Meet Artin Safarian: CEO of Arminco02:33 Artin's Journey into the Dental Industry04:33 Comprehensive Project Management in Practices09:11 The Importance of Value Engineering16:36 Real Estate Considerations for Practices18:21 Challenges with Post Tension Cables19:07 Importance of Project Management21:26 Common Assumptions and Oversights in Construction23:23 Zoning and Parking Issues29:01 Budgeting and Construction Costs32:27 Contact Information and Final ThoughtsEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

In this episode, I sit down with Dr. Elena Black, a Romanian-born orthodontist practicing in Virginia, who shares one of the most unexpectedly moving conversations we've had on the podcast. From her journey through dental school in Romania, to training under the legendary Dr. Gianelly at Boston University, to becoming a small-town practice owner and passionate beekeeper—Elena's story is equal parts inspiring, honest, and deeply human.We talk about the challenges of starting over in a new country, the cultural dynamics of being a female orthodontist in a Southern town, and what it's like to manage 11 bee colonies just for the love of it. You'll hear about her humble beginnings, her reverence for education, and how watching bees helped her reconnect with mental peace after the stress of COVID. If you're looking for a reminder that you are more than your practice, this episode is it.Quotes“Dr. Gianelly was the kind of teacher who'd say: ‘You'll find your answer on page 3, upper left corner of that AJODO issue.' He wanted us to think, not just follow.”— Dr. Elena Black“Beekeeping is my way to serve the world without needing anything back. I just go out at night and say hello to my bees.”— Dr. Elena BlackKey TakeawaysIntro (00:00)Training under Dr. Gianelly & what made him special (02:16)From Romania to Boston: the winding road through Japan (07:33)Practicing in the South as a female orthodontist with an accent (11:12)Building a practice from scratch—literally waiting on her husband's location (06:23)Introducing digital scanners and aligners in her market (12:37)Why dental school in Romania starts at age 18—and how it compares to the U.S. (14:57)Beekeeping 101: 11 hives, 11 queens, zero stress (20:45)What bees can teach us about leadership, resilience, and peace (22:51)How she makes honey, keeps it separate, and shares it with friends (25:32)Why beekeeping saved her sanity after COVID (30:12)Additional ResourcesIf you've ever felt like your identity is just your practice, Elena's story is your wake-up call. Whether it's beekeeping, jiu-jitsu, or just watching cows graze—you need something that's just for you.Want to get in contact with Dr. Elena Black? Visit Lynchburg Orthodontics:https://lynchburgorthodontics.com Register for Ortho Vanguard: https://www.opvanguard.com - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/

“We need to balance efficiency and humanity.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen chats with Amy Cromwell to discuss the critical role of communication in orthodontic practices, emphasizing the evolution of communication methods, the importance of adapting to different generations, and leveraging technology for better patient interactions. They explore the significance of first impressions, the use of analytics to improve communication, and the necessity of training and coaching for staff. The discussion also touches on the balance between efficiency and humanity in communication, the role of AI, and the importance of creating a positive patient experience through effective communication strategies. Connect With Our Guest Jill Allen & Associates - https://www.practiceresults.com/ Takeaways Communication is essential in orthodontic practices.Different generations require different communication styles.Technology has transformed communication methods.First impressions can significantly impact patient experience.Handling communication breakdowns is crucial for patient satisfaction.Analytics can help identify communication gaps.Training and coaching are vital for effective communication.AI can enhance communication but should not replace human interaction.Celebrating progress in communication is important for team morale.Understanding the patient's perspective is key to effective communication.Chapters 00:00 Introduction03:24 Evolution of Communication in Orthodontics05:43 Generational Communication Differences07:08 Effective Communication Techniques08:56 Importance of Positive Communication12:00 Leveraging Technology for Better Communication20:03 New Patient Call Strategies27:15 Analyzing Communication Analytics29:27 The Importance of Technology in Communication33:07 Celebrating Progress and Building Trust35:36 Coaching and Training Programs38:07 Balancing AI and Human Touch41:18 Communication Training and Coaching Packages48:24 Final ThoughtsEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

On this episode, I chat with Dr. Maggie Barnard, an ortho from Nova Scotia who went from managing two large practices to creating a side business that solves one of the biggest pain points in modern orthodontics: Invisalign clinchecks. After spending years doing dozens of setups every night—not just for herself, but for her associates too—Maggie realized something: she was really good at it, and even better, she actually enjoyed it.So she launched MGC Align, a boutique clincheck service where she handles each case herself—no AI, no assistants, just another orthodontist with experience, precision, and obsessive attention to detail. In this episode, we explore her startup journey, the origin of the hilariously named “MGC Align,” her post-practice career, and what it takes to stay sharp—on and off the court (yep, she's also a competitive tennis player).Whether you're burned out by clinchecks or curious how another doctor is creating value with a side hustle, this one's a gem.QUOTES“I literally spent two hours every night doing clinchecks—for myself and all the associates. That's when I realized… this is what I want to offer others.”— Dr. Maggie Barnard“I think orthodontists forget—we're problem solvers at heart. Clinchecks are just puzzles. And I happen to love solving them.”— Dr. Maggie BarnardKey TakeawaysIntro (00:00)Maggie's origin story: from GP to ortho practice owner (02:44)Growing two big offices through mentorship and opportunity (04:19)Selling to an OSO and transitioning out (06:30)The clincheck problem: why she launched MGC Align (07:00)What makes her service unique (17:41)How she tailors setups to each doctor's preferences (18:49)Why she never uses AI or techs—just her own hands and brain (19:20)The training and CE behind her protocols (20:00)How to get started and turnaround time (22:32)Clincheck setups in 2–3 days—including revisions (23:13)Additional ResourcesIf clinchecks are eating up your nights—or causing friction in your practice—stop doing them yourself. Maggie's service, mgcalign.com, lets you hand off your setups to someone who actually enjoys the work and knows what excellent outcomes look like.

"Answer Engine Optimization is the future." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jeff Slater discusses the evolving landscape of digital marketing, particularly in the orthodontic field. He emphasizes the importance of adapting to new trends such as Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), while still maintaining a strong foundation in traditional SEO practices. The discussion also highlights the critical role of Google reviews, content structuring for AI, and the necessity of leveraging technology to enhance patient engagement and streamline marketing efforts. Connect With Our Guest Kaleidoscope Orthodontic Digital Marketing - https://thekaleidoscope.com/ Takeaways AEO focuses on AI-driven search results and voice assistants.Content should be structured in a Q&A format to align with user queries.Google reviews significantly impact search rankings and visibility.Encouraging detailed patient reviews can enhance credibility.The traditional SEO foundation remains crucial amidst evolving strategies.Regularly testing website functionality is essential for user experience.Utilizing technology like NFC cards can simplify the review process.Marketing strategies must adapt to changing consumer behaviors.Creating engaging content for humans is key to successful marketing.Being proactive in your career can lead to greater opportunities.Chapters 00:00 Introduction01:58 Jeff Slater's Background and Role at Kaleidoscope03:53 AI in Orthodontic Marketing: AEO and GEO Explained12:04 Optimizing Content for AI: Strategies and Tips21:13 Importance of Google Reviews in AI and SEO27:44 Avoiding Review Contests28:43 Leveraging Staff and Close Contacts29:45 Using NFC Technology for Reviews34:30 The Importance of SEO and AI39:49 Testing and Optimizing Your Website44:09 Final Thoughts and Contact Information Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Moving teeth can be tricky—especially those lateral incisors and stubborn second molars—and in clear aligner therapy, we can't let them have the last word! This week on Dentistry Unmasked, David and Pam sit down with Dr. Farah Kar as she spills the tea on proper ortho diagnosis, virtual case planning, and flawless execution. Did you know your virtual plan should never look like a perfect occlusal setup? Dr. Kar explains why and shares other key considerations to level up your aligner outcomes. Don't miss these pearls from one of the best in orthodontics!

Are clear aligners really the future of orthodontics? Tune in for an inspiring discussion with Dr. Farah Kar on Hype vs. Health: What Orthodontists Want You to Know About Braces vs. Clear Aligners.Moments with Marianne Radio Show airs in the Southern California area on KMET 1490AM & 98.1 FM, an ABC Talk News Radio Affiliate! Listen live at: https://www.kmet1490am.com/Dr. Farah Kar has nearly a decade of experience providing exceptional orthodontic care in Marietta and Atlanta.  She is double board-certified in the U.S. and Canada and recognized as one of the top Invisalign providers in the Southeast. Dr. Kar has advanced training in craniofacial orthodontics, treating patients with severe skeletal discrepancies and special needs, and frequently lectures on Invisalign. Her unique background combines a fine arts degree and a master's in project management from Georgia Tech, giving her a creative approach to orthodontics. invisalign.com/find-a-doctorFor more show information visit: https://www.mariannepestana.com/

Teodorina Secară este doctor stomatolog, specializat în ortodonție și ortopedie dento-facială. A ales medicina, asta după ce a terminat studii de filosofie și comunicare, iar curiozitatea, rigoarea și dorința de a fi în slujba celorlalți sunt repere și standarde personale. Cum funcționează filozofia, comunicarea pe Instagram cu subiecte din medicina dentară, într-o țară în care consumul de pastă de dinți este scăzut? Teodorina Secară a absolvit cursurile Facultății de Medicină Dentară din cadrul UMF „Iuliu Hatieganu” Cluj-Napoca și s-a specializat în Ortodonție la UMF „Carol Davila”, București. Este membru AAO (American Association of Orthodontists), WFO (World Federation of Orthodontists), ANRO, EOS și DGKFO. În anul 2010 a urmat cursul de certificare în tehnica linguală Incognito, sub îndrumarea dr. Jean Stephane Simon. A absolvit programul “The McLaughlin 2 Year Orthodontic Program” sustinut de către Dr. Richard P. McLaughlin, Dr. Terry McDonald and Dr. G. William Arnett, în San Diego, California. Teodorina Secară este licențiată în filosofie (Universitatea Babes-Bolyai) și a urmat cursuri academice post-universitare de “Comunicare și Relații Publice” la SNSPA București.

“Literally 20 million pounds.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen interviews Dr. Madeleine Goodman, an orthodontist who shares her journey from growing up in a dental family to starting her own dual specialty practice. They discuss the challenges and experiences of transitioning from an associate to a practice owner, the importance of innovative approaches in orthodontics, and the growing focus on sustainability within the industry. Madeleine introduces her initiative, the Tiny Changes Recycling Program, aimed at reducing plastic waste in orthodontic practices. The conversation highlights the significance of collaboration and the future of sustainability in orthodontics. Connect With Our Guest Tiny Changes Recycling Program - https://maso.org/tiny-changes-recycling/ tinygreenchanges@gmail.com Takeaways Sustainability is becoming a crucial focus in orthodontic practices.The Tiny Changes Recycling Program aims to reduce plastic waste in orthodontics.Collaboration between orthodontists and pediatric dentists enhances patient care.Younger doctors are more inclined towards sustainable practices.Educating patients about treatment options is essential in today's information age.The recycling program is a marketing tool that resonates with environmentally conscious patients.Small changes in practice can lead to significant impacts on sustainability.Chapters 00:00 Introduction01:53 Switching Gears: Sustainability in Orthodontics03:52 The Journey to Eliminating Plastic Bags04:58 Invisalign Recycling Initiative06:50 Challenges and Progress in Sustainability11:33 Tiny Changes Program Details17:35 Subscription-Free Box Program18:17 Sponsorship Challenges and Responsibilities21:11 The Impact of Recycling in Orthodontics23:01 Future Vision for Sustainability26:03 Expanding Tiny Changes29:28 Wrapping Up and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

In this episode of Five Minute Friday, I get fired up about something that far too many orthodontists overlook: occlusion fundamentals. Not just cuspid rise vs. group function, but how to recognize when a case needs to be treated in CR, how to make a full-coverage splint, and why even a simple occlusal equilibration can radically improve a patient's quality of life. I share what I learned from my three-year gnathological residency at the University of Washington, and why I believe every orthodontist should have this level of working knowledge — especially if you're restoring full arch cases with aligners or fixed appliances.I also float an idea I've been on the fence about: a day-and-a-half live course on occlusion — practical, clinical, and built for orthodontists who want to elevate their diagnosis, treatment planning, and outcomes. If you've ever seen a post on group function and wondered, “Is this OK?” — this episode is your wake-up call. It's time we stop treating occlusion as an afterthought and start embracing it as foundational to our profession.QUOTES"For many of you out there, you're burning the candle on both ends… That's not a consulting problem. That's a coaching problem."– Dr. Glenn Krieger"Will it be cheap? Absolutely not. Will I guarantee you'll make 5x what you spend in your first year? Absolutely."– Dr. Glenn KriegerKey TakeawaysIntro & coaching vs. consulting preview (00:00)The 4 types of growth support: peer groups, mentors, consultants, coaches (01:30)Why peer support (like Orthopreneurs RD) matters — but isn't enough (02:50)The limits of consultants: they fix problems, not whole practices (04:10)Coaching = curriculum + accountability + transformation (05:30)The Schuster Center story & how it changed Dr. Krieger's life (07:15)What the 2026 Orthopreneurs Coaching Program will include (09:30)Call to action: Reach out if you're ready to scale with less stress (11:30)Additional ResourcesIf you're tired of feeling unsure about what to do when a patient's bite “just doesn't feel right,” I'm putting together a potential one-day or day-and-a-half Occlusion Fundamentals for Orthodontists course. We'll cover CR manipulation, splint design, equilibration, and more. DM me if you're interested — if there's enough demand, we'll make it happen. It'll be practical, hands-on, and something you'll use every week in practice.Register for Ortho Vanguard: https://www.opvanguard.com - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/

"We decided to start our own practice." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen interviews Dr. Madeleine Goodman, an orthodontist who shares her journey from growing up in a dental family to starting her own dual specialty practice. They discuss the importance of early treatment and airway management and the challenges of navigating differing opinions in the dental community. The conversation highlights the need for collaboration, education, and innovative practices in the field of orthodontics. Connect With Our Guest Tiny Changes Recycling Program - https://maso.org/tiny-changes-recycling/ tinygreenchanges@gmail.com Takeaways Dr. Goodman'ss journey into orthodontics was influenced by her father's career.She started her own dual speciality practice after gaining experience in various orthodontic settings.Maddie emphasizes the importance of early treatment and airway management.She highlights the challenges of navigating differing opinions in the dental community.Chapters 00:00 Introduction02:04 Dr. Goodman's Journey into Orthodontics04:26 Starting a Dual Specialty Practice06:59 Challenges and Decisions in Practice Ownership09:53 Focus on Early Airway Intervention14:47 Collaborative Care and Practice Philosophy16:21 Navigating Patient and Professional Relationships31:30 How to Get in Touch and Learn More33:49 Speed Round and Closing RemarksEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

"Hiring for fit is crucial; training can follow."Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this conversation, Jill Allen and Alan Twigg discuss the challenges of hiring and retaining employees in the tight labor market, emphasizing the importance of workplace culture, reference checks, and performance management. They explore best practices for onboarding, the necessity of background checks, and the complexities of HR compliance in today's evolving landscape. The discussion highlights the need for introspection when addressing employee performance issues and the significance of regularly updating HR policies to ensure compliance. Connect With Our Guest Bent Ericksen & Associates - https://bentericksen.com Takeaways Most people don't enter business to deal with HR issues.Hiring for fit is crucial; training can follow.A strong workplace culture helps retain employees.Reference checks should focus on former employers, not personal references.Background checks are essential in today's labor market.Addressing poor performance early is key to retaining good employees.Introspection is important when dealing with underperforming staff.A structured approach to performance management can yield positive results.HR compliance is increasingly complex and varies by state.Regularly updating employee manuals is essential for compliance.Chapters 00:00 Introduction and Guest Introduction01:38 Welcoming Alan Twigg02:13 Background of Bent Ericksen and Associates 05:27 Challenges in Hiring and Retaining Employees09:33 Importance of Reference and Background Checks23:08 Addressing Poor Performance in the Workplace24:37 Addressing Toxic Employees25:31 Introspection and Onboarding27:05 Performance Standards and Expectations29:04 Commitment to Change33:25 HR Compliance and Legal Nuances37:07 Staying Updated with Employment Laws38:16 The Value of HR Compliance42:04 Final Thoughts and Contact InformationEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Discover how Browns Point families choose between traditional braces and clear aligners for their children, including key factors that determine treatment success and long-term results. To learn more, visit: https://www.liuorthodontics.us/ Sean Liu Orthodontics City: Federal Way Address: 118 SW 330th St Ste 200 Website: https://www.liuorthodontics.us

Not all braces are the same. An Edgewood, WA-area orthodontist explains how to choose between metal, ceramic, and clear aligners, and what really matters for lasting results.Visit https://www.liuorthodontics.us/ Sean Liu Orthodontics City: Federal Way Address: 118 SW 330th St Ste 200 Website: https://www.liuorthodontics.us

Many parents wait too long for orthodontic checkups. Golden Mile Marbella pediatric dentists explain why age 6-7 is critical and what early visits can prevent.Visit https://clinicadentalacampana.com/ Clínica Dental la Campana City: Marbella Address: Calle Quevedo, Nº5, Portal 6, Website: https://clinicadentalacampana.com/

Growth feels good. New signage. New markets. New potential. But here's the catch: opening another location doesn't guarantee success. It guarantees overhead, stretched resources, and thinner margins. One orthodontist learned this after years of splitting attention across multiple offices. His breakthrough? He closed a location everyone called a "goldmine." His practice grew 50 percent in a year. True growth isn't about multiplying offices. It's about mastering what you already have before chasing the next opportunity. The post The #1 Thing Orthodontists Need to Do to Grow Their Practice appeared first on HIP Creative.

"Staffing is the most challenging part." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs, Dr. Dan Pan and Dr. Fiona Shi from Emerald City Orthodontics share their inspiring journey from residency to starting their own practice. They discuss the challenges and triumphs of launching a startup in a competitive market, the importance of branding and patient experience, and the financial realities of their first year. The couple emphasizes the significance of teamwork, adaptability, and leveraging technology to create a unique practice that stands out in the orthodontic field. Connect With Our Guest Emerald City Orthodontics - https://www.ecortho.io Takeaways Both Dan and Fiona met during their residency and share a strong background in dentistry.They decided to start their practice together after gaining experience in various settings.The couple emphasizes the importance of having a clear vision for their brand and patient experience.They took an unconventional approach by diving 100% into their startup without maintaining associate jobs.Building a strong online presence and community engagement was crucial before opening their practice.They faced significant challenges in staffing and training new team members without prior experience.The couple believes in the importance of a seamless patient experience to stand out in a competitive market.They chose to go digital from the beginning to streamline operations and enhance scalability.Dan and Fiona highlight the need for continuous learning and adaptation in their practice.They aspire to create a strong referral network by collaborating with other dental professionals.Chapters 00:00 Introduction to Emerald City Orthodontics01:07 Journey from Residency to Practice04:52 Deciding to Start a Practice Together10:53 Navigating Competition in a New Market18:52 Building a Unique Brand Experience21:59 Financial Realities of Year One26:54 Building a Trusting Team29:35 Hiring for Potential Over Experience31:48 Training and Developing Staff35:07 Lessons Learned in the First Year36:15 Embracing Digital Transformation42:30 Connecting with Emerald City OrthodonticsEpisode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

"Learn it till you earn it." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, John D Marvin shares his extensive experience in healthcare and leadership, emphasizing the importance of understanding consumer behavior, building strong teams, and the mindset necessary for success. He discusses the misconceptions young professionals have about leadership, the significance of mentorship, and the need for continuous learning. John also highlights the role of personal reflection in developing a positive mindset and effective leadership skills. Connect With Our Guest John D. Marvin - john@themarvingroup.netTakeaways Understanding consumer behavior is crucial for success in healthcare.Building a strong team is essential for a thriving practice.Leadership is a team sport, not a one-man show.Young professionals should seek mentorship and be coachable.Customer service is often the key to patient satisfaction.Investing in your team leads to long-term success.Mindset plays a critical role in overcoming challenges.Personal reflection helps in developing leadership skills.Continuous learning is necessary for growth in leadership.It's okay to admit you don't know everything.Chapters 00:00 Introduction to John D Marvin06:09 Understanding the Role of Young Professionals14:56 The Importance of Team Dynamics22:54 Investing in Your Team for Long-Term Success26:42 Building a Team for Success27:29 Leadership Lessons for New Professionals35:30 Mindset: The Inner Game of Leadership42:02 The Importance of Reflection in LeadershipEpisode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Right now, thousands of ads are flooding Meta. Your future patients are scrolling past most of them. The question is not how to post more. It's how to convert strangers into patients before they ever pick up the phone. The answer: turn every social profile into a trust funnel. Treat your channels as sales assets that earn trust with video, keep people inside your world long enough to like you, then point them to a clear next step. A trust funnel converts a social channel into a sales asset. Instead of scattered posts, you deliberately design profiles and content to shepherd a cold viewer through a sequence: discover you, understand you, like you, and finally act. The post What Top Orthodontists Wish They Knew Before Spending Thousands on Ads appeared first on HIP Creative.

What if I told you the biggest threat to your orthodontic practice isn't GPs doing Invisalign—it's your silence?In this episode of Five Minute Friday, I take on a controversial and pressing issue in our field: orthodontists enabling GPs to deliver treatment through outsourced setups—and worse, not stepping up to educate them. When screenshots from an Orthopreneurs thread started showing up on a startup's social feed to validate their GP-led model, it hit a nerve. This isn't just a fringe problem. It's a full-on shift in how ortho is being delivered—and too many of us are sitting on the sidelines, complaining but not acting.If you want to protect your turf, complaining in Facebook groups won't cut it. In this episode, I break down the real-world impact of poorly diagnosed “simple” cases, what we should be teaching our GP colleagues, and how you can take back control—by becoming the educator, not the victim. Whether you agree with the new model or not, you'll walk away with practical steps to safeguard your practice, elevate your relationships, and remind the world why orthodontists matter.QUOTES“But if you really want to make a difference, get out there and educate—but educate in a way that creates awareness that you just don't know enough to be doing this in most cases."— Dr. Glenn Krieger"If you're listening to this and you're pissed off about at-home aligners or orthodontists helping GPs... then get off your butt and start educating your GPs."— Dr. Glenn KriegerKey TakeawaysIntro – The controversy brewing in the ortho world (00:00)The GP-ortho model and why it's not going away (01:15)A real example: misunderstood case complexity (03:00)The two types of GPs doing ortho—and why most aren't malicious (04:30)What I teach my referring dentists (06:00)Why education, not outrage, is our best defense (07:40)Creating presentations that actually stick (08:50)Call to action: stop complaining, start leading (10:20)Additional ResourcesI've seen firsthand how educating your GPs can completely change the dynamic—and bring complex cases back to your chair.If you're tired of watching others erode our profession, start doing something about it. Want more ideas like this and the support to execute them? Join me at the final Orthopreneurs Summit this September. Go to opSummit2025.com to see if tickets are still available. Time is running out. Don't miss your chance to be part of the solution.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

"Identify where you don't want to go." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Jill chats with Kent Miller to dive into the intricacies of demographics and market analysis within the dental industry, particularly focusing on orthodontic practices. Kent shares his journey from urban planning to founding Dentagraphics, emphasizing the importance of understanding market needs, sustainability, and competition when planning for startups or acquisitions. They discuss the significance of evaluating potential locations, the role of data in decision-making, and the innovative tools offered by Dentagraphics to assist practitioners in making informed choices. Connect With Our Guest Dentagraphics - https://www.dentagraphics.com/ Takeaways Kent Miller is the founder of Dentagraphics, specializing in market analysis for the dental and orthodontic industry.Understanding the market for care is crucial for orthodontic practices.Sustainability and alignment with personal vision are key for practice success.Saturation in a market does not necessarily mean failure for practices.Identifying areas to avoid is as important as finding good locations.New construction does not guarantee growth; infrastructure matters.The right demographics must align with the practice's target audience.Data should inform decisions, but it is not the only factor to consider.Dentagraphics offers innovative tools for demographic analysis and market insights.Entrepreneurship in the dental field requires careful planning and data-driven decisions.Chapters 00:00 Introduction to Kent Miller and Dentagraphics03:09 Understanding Market Analysis in Orthodontics06:00 Key Concepts for Startup and Acquisition Planning09:01 Evaluating Potential Locations for Practices12:06 The Role of Real Estate in Practice Success15:03 Analyzing Competition and Market Dynamics18:14 Metrics for Success in Orthodontic Practices22:25 Understanding Demographics in Orthodontics26:07 The Importance of Growth and Infrastructure30:29 Navigating Urban vs. Suburban Practices34:40 Data-Driven Decision Making for Practices38:16 Innovative Tools for Demographic Analysis43:05 Final Thoughts and ResourcesEpisode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

London's orthodontic market is saturated, but smart practices are discovering a goldmine beyond traditional Google SEO. With patients now researching across TikTok, Instagram, and YouTube before booking consultations, the most successful orthodontists are capturing inquiries through an unexpected multi-platform approach. Visit https://medfiremedia.com to learn more. MedFire Media division of Logjam Solutions Limited City: Waterlooville Address: 101 Woodsedge Website: https://medfiremedia.com

Why Are Orthodontists Earning Less Than They Were in 1985?In this Five Minute Friday, I break down a chart that shocked me—and it should shock you too.Using inflation-adjusted dollars, the average orthodontist took home $906,000 in 1985. Today? That number is down to $357,000.So what happened?While many blame technology, staffing, or insurance, the real reason might be more personal: are we focusing on clinical excellence at the expense of business excellence?I'm not here to bash anyone. In fact, I know dozens of docs who take home $2 million or more every year—because they treat their practice like a business. This episode is your wake-up call and invitation to build the practice you actually want, not just the one you've settled into.QUOTES“If you're not taking home $1 million a year and you want to be, what's stopping you?”— Dr. Glenn Krieger“The average income has dropped 60% since 1985—and the slope of that line is still going down.”— Dr. Glenn KriegerKey TakeawaysIntro & inflation-adjusted income insights (00:00)The $906K average in 1985—and the steep decline to $357K today (01:25)Why tech and overhead aren't the only reasons for the drop (03:00)The difference between average and exceptional practices (04:10)How your focus (clinical vs. business) directly affects your income (06:00)Are you surrounding yourself with growth-oriented peers? (07:30)A call to rethink your current income ceiling (08:45)What a $2.5M practice at 50% overhead really means (09:45)Coaching preview & what's coming with Ortho Vanguard Intensive (11:10)Additional Resources I've seen firsthand how orthodontists can double—or quadruple—their income by shifting their mindset from “clinician” to “practice owner.”If you're not where you want to be—and you know you could be—reach out. Whether it's staffing, systems, marketing, or conversion, I've had this conversation hundreds of times, and I'd love to have it with you. DM me or join the Orthopreneurs Facebook group to start finding real answers.opSummit2025.com- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

"It's about that team mentality." Connect With Our Sponsors GreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - http://getsmilesuite.com/ Summary In this conversation, Dr. Scott Sakowitz shares his entrepreneurial journey from starting escape rooms to opening multiple dental practices. He discusses the challenges and lessons learned from managing multiple locations, the importance of delegation, and building a strong practice culture. The conversation also touches on work-life balance, hiring practices, and the significance of continuous education in maintaining growth. Dr. Sakowitz emphasizes the need for a supportive team and the value of celebrating successes together. Connect With Our Guest Sakowtiz Smiles Orthodontics - https://orlandoorthodontics.com/heydocs@sakowtizsmiles.com Takeaways Dr. Sakowitz's journey began with escape rooms before transitioning to dental practices.Opening multiple practices simultaneously can lead to accelerated growth.Delegation is crucial for managing multiple locations effectively.Work-life balance is essential for maintaining personal well-being.Building a strong practice culture requires intentional effort and team engagement.Hiring the right employees is a process that evolves over time.Celebrating team successes fosters a positive work environment.Continuous education is vital for business growth and adaptation.Understanding the importance of time management can enhance productivity.Creating a supportive team dynamic is key to overcoming challenges.Chapters 00:00 Introduction and Background02:30 Entrepreneurial Journey and Practice Ownership04:42 Challenges and Triumphs of Opening Multiple Practices10:18 Lessons Learned from Startup Experiences14:50 Expanding to a Satellite Practice20:03 The Importance of Delegation and Team Structure23:41 Continuous Growth and Improvement25:56 Balancing Work and Personal Life32:21 Building a Strong Practice Culture34:30 Hiring for the Right Fit35:40 Evolving Employee Dynamics40:48 Empowering Team Members for Success Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

"You need to understand what you're about to sign." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - http://getsmilesuite.com/ Summary In this conversation, Rob Montgomery shares his extensive experience in legal work focused on the dental and orthodontic space. He emphasizes the importance of legal guidance for young dentists, particularly when navigating contracts, lease agreements, and partnerships. Rob discusses common pitfalls in lease agreements, the significance of understanding personal guarantees, and the challenges associated with associate agreements and partnerships. He also addresses the misconceptions surrounding DSOs and encourages young dentists to pursue ownership opportunities while being mindful of the legal implications of their decisions. Connect With Our Guest Robert H. Montgomery, III, Esquire, P.C. - https://www.yourdentallawyer.com Takeaways Rob Montgomery has been practicing law for 30 years, focusing on the dental field.Young dentists must understand the importance of legal guidance when entering contracts.Lease agreements can be complex and often favor landlords, requiring careful review.Personal guarantees in leases can pose significant risks for practice owners.Associate agreements should clearly outline paths to partnership to avoid future disappointments.Partnerships and buy-ins are often the riskiest transactions in dental practices.Minority buy-ins in DSOs can lead to unfavorable conditions for dentists.Dentists should not feel pressured to work for DSOs; ownership opportunities still exist.Having a strong legal and financial team is crucial for success in dental practice ownership.Understanding the business side of dentistry is as important as clinical skills.Chapters 00:00 Introduction and Background of Rob Montgomery02:53 The Importance of Legal Guidance for Young Dentists06:00 Understanding Lease Agreements and Common Pitfalls09:11 Navigating Associate Agreements and Partnerships11:58 The Risks of Practice Buy-Ins and Partnerships24:04 Understanding DSO Partnerships and Their Implications31:17 Navigating Associateship Agreements and Partnership Promises38:40 Advice for Young Dentists in a DSO-Dominated Market  Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

In this episode, I sit down with Dr. Ben Fishbein — founder of Fishbein Orthodontics, multiple-time DeNovo opener, bagel store entrepreneur, and Smile Doctors partner — to break down one of the most misunderstood topics in orthodontics today: DSOs, OSOs, and what it really means to join one.If you've ever said, “I'm not ready,” “I could never give up control,” or “I don't need help,” this episode is for you. Ben was once a staunch no—until he actually had the conversation. Now, with multiple thriving practices, ownership in a national DSO, and an expanding local business portfolio, he shares what changed his mind—and why most orthodontists are asking the wrong questions entirely.Whether you're exploring a potential sale, considering DeNovos, or just want to sharpen your vision, this episode will reframe how you think about your career path—and the opportunities right in front of you.QUOTES"The most frustrating thing to me is when someone says, ‘I'm not ready to talk yet.' Why are you not ready to learn something that might be so good it changes your life?"— Dr. Glenn Krieger"I was a naysayer too. I told the Smile Doctors team, ‘There's less than a 2% chance I do this.' Then I listened—and it all started making sense."— Dr. Ben FishbeinKey Takeaways04:50 – Why so many orthodontists dismiss DSOs without ever really hearing the facts06:50 – “30 years in 7” — how Ben's early hustle shaped his future faster08:36 – Why listening to opportunities is part of your duty to your team10:15 – Why selling a practice isn't selling out—and how orthodontists misjudge entrepreneurship15:12 – How partnering opened Ben's eyes to investments he never considered before16:48 – The surprisingly valuable business lessons from running a bagel shop20:19 – Why Smile Doctors' DeNovo model works—and how it's redefining growth24:18 – “Get the information. Don't say no to something you don't understand.”25:37 – Ben's biggest advice to younger orthodontists: “Just go for it.”Additional Resources I've seen firsthand how running the numbers—really running them—has changed the trajectory of practices and lives.Want to get in contact with Ben? https://amandafloydconsulting.com/fishbein-fundamentals This isn't about selling out or giving up control. It's about knowing your options, making smart financial moves, and understanding when an opportunity might never come back. If you've received an offer and aren't sure whether to take it, DM me. I don't get paid either way—but I've had this conversation hundreds of times and I'll help you think it through.

"You have to win on Google first." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/SmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Jill and Savvy explore the intricacies of orthodontic marketing, emphasizing the importance of building a strong brand foundation, leveraging online reviews, and utilizing social media effectively. Savvy shares insights on the evolving landscape of marketing, including the significance of “EEAT” (Experience, Expertise, Authority, Trust) in content creation and the necessity of authenticity in video marketing. The discussion also highlights the role of technology in enhancing marketing strategies and the importance of continuous growth in business. Connect With Our Guest Brain Bytes - https://www.brainbytescreative.com/ Takeaways Building a strong brand foundation is crucial for orthodontic practices.Marketing strategies should evolve with the practice's growth and authenticity.Online reviews significantly impact patient trust and practice visibility.EEAT (Experience, Expertise, Authority, Trust) is essential for effective online marketing and SEO.Video content is key for social media engagement and reach.Practices should focus on creating a positive customer experience to drive reviews.Technology can streamline marketing efforts and improve lead management.Authenticity in marketing helps build trust with potential patients.Continuous growth is necessary for long-term success in business.Chapters 00:00 From Film to Orthodontic Marketing: A Unique Journey03:12 Building a Strong Marketing Foundation for Orthodontic Practices05:57 Understanding Brand Tiers in Orthodontics09:08 The Importance of Authenticity in Branding11:59 The Role of Online Reviews in Marketing Strategy15:00 The Impact of Reviews on Consumer Trust and SEO17:59 EEAT: The New SEO Paradigm for Orthodontists23:18 The Importance of Authenticity in Marketing27:13 Harnessing Social Media for Patient Engagement34:01 Building a Smart Tech Stack for Practices41:33 Speed Round Insights and Final Thoughts  Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

Click here to schedule free consultation with New Patient Group and/or WrightChat  Click here to subscribe and watch on The Brian Wright Show YouTube Station  Click here to subscribe to The Brian Wright Show Podcast  Click here to register you and your team for NPG Iconic.  Click here to view and purchase The Three/Five Steps to Overcoming Price Inquiries on the Phone Click here to listen to Why your Marketing Strategy Sucks!  Lights, studio, truth. Brian Wright and returning co-host Dr. Robert Barton open this episode like a frank conversation between business partners who refuse polite platitudes. What begins as a backyard reunion — complete with whitewater rafting and a busted plantar fascia — quickly becomes a case study in missed opportunity: Dr. Barton's urgent call to a nearby clinic goes unanswered, and what follows is a forensic tour of why that single moment represents a universal epidemic in customer acquisition. Through anecdote and data, Brian and Robert unpack five stealthy ways practices and small businesses quietly lose new patients and customers: inconsistent Google hours that push prospects away before they even dial, voicemails and web leads that die in a queue, missed calls that never get returned, undertrained front-desk staff who can't sell value over price, and the mindset that confuses cheaper with smarter. They don't sugarcoat the truth — this episode will make you uncomfortable if you're not ready to act. Every story is a lesson. Dr. Barton's snapped plantar fascia and the failed local clinic become the entry point into startling statistics — nearly half of inbound medical/dental calls go unanswered — and a vivid metaphor: your practice is a leaky boat, and plugging those holes is far more effective than bailing water with more advertising. Brian and Robert show how tiny operational shifts (adjusting your Google hours, answering web leads in under 10 minutes, owning the voicemail follow-up) convert casual searchers into loyal fans — the people who drive referral streams and exponential growth. But this episode is not just technical advice; it's a leadership story. They challenge owners to stop asking staff if calls are being answered (staff rarely tell the boss when things fail) and instead take ownership: observe, mystery-call, measure, and train. Real-world vignettes — from Whole Foods baggers to treatment coordinators and back-office chaos — illustrate how experience and hospitality can command higher prices and deeper loyalty, while penny-pinching on operations leaks annual revenue that never shows up on the balance sheet. Listen for practical takeaways you can act on immediately: how to rethink your Google profile, why rapid lead response matters, the scripts and mindset that make front-desk conversations convert, and why outsourcing or backup answering services can be a surgical fix the moment you implement them. If you want blunt, evidence-backed advice delivered with humor, urgency, and a co-host who's been in the trenches, press play — and bring a notepad.   "Brian Wright is a combination of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Staci Frankowitz  Welcome to The Brian Wright Show. A podcast dedicated to entrepreneurs, their team members and their families but for anyone wanting to transform their life, career and/or business in the new economy. After eight seasons as the host of The New Patient Group Podcast, the show has been rebranded to The Brian Wright Show. The Brian Wright Show Audio Experience is hosted by globally renown motivational speaker, business consultant and life coach, Brian Wright. He is a trusted consultant and speaker for some of the biggest name entrepreneurs and corporations in the world, including AlignTechnology, the makers of Invisalign. He has been featured in Forbes, CNBC and The National Journal. He is currently the Founder & CEO of New Patient Group and also WrightChat. He is married and has two children. "Brian Wright is the Tony Robbins of the new economy." Stephanie Solomon - Author Learn invaluable life and leadership lessons to build a better culture. Learn advanced  strategies and techniques around sales, hospitality, customer service, psychology, verbiage, presentation, communication and more to grow your business. Learn essential  online marketing  strategies and techniques to attract new customers, new patients, etc.. Entrepreneurs that learn and implement the above will see an increase in new customers, new patients, sales, revenue, referrals, efficiency and profit, while reducing stress, chaos and ad costs.  For many years this podcast was known as the New Patient Group Podcast. It was dedicated to orthodontists, dentists and other doctors that owned their own business. This is still our niche and we want you to know this podcast is still for you. A podcast dedicated to improving the lives, careers and businesses of Orthodontists, Dentists and other doctors that own their own practice. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients.  Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more.  New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics. This podcast is also for Treatment Coordinators, Receptionists and other employees wanting to advance their career and help the practice they work for thrive. 

On this episode of the Private Practice Playbook, host Jay Geier sits down with Dr. Goldberg about the mindset shifts that come with practice ownership. From defining moments in his personal life to professional turning points, Dr. Goldberg offers wisdom for doctors looking to step into leadership and scale their success.  Apply for Coaching Visit our Website

“Everything we do is a habit.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/SmileSuite - http://getsmilesuite.com/ Summary In this engaging conversation, Lesley Logan shares her transformative journey from a corporate job to becoming a Pilates instructor and coach. She discusses the importance of prioritizing oneself, overcoming perfectionism, and creating space for personal and professional growth. Lesley emphasizes the need for effective goal setting and building habits that lead to success, while also addressing the challenges faced by business owners, particularly in high-pressure environments. The discussion is filled with practical strategies and insights that resonate across various industries, making it a valuable resource for anyone looking to enhance their personal and professional lives. Connect With Our Guest Lesley Logan - https://lesleylogan.cohttps://onlinepilatesclasses.com/ Takeaways Lesley's journey began with a corporate job that didn't fulfill her.Pilates helped Lesley connect with herself and discover her true desires.Helping others prioritize themselves leads to better relationships and work environments.Perfectionism can hinder progress and should be managed with kindness.Creating space in your schedule is essential for personal growth.Goals should be broken down into actionable steps that fit into your schedule.Outsourcing tasks can free up time for more important activities.Building habits requires starting small and being consistent.Motivation is not always reliable; focus on creating systems instead.Your unique perspective and passion are what set you apart in your field.Chapters 00:00 Lesley's Journey to Pilates and Self-Discovery06:11 The Impact of Perfectionism on Business Owners12:01 Navigating the Challenges of Entrepreneurship17:53 Creating Space for Self-Care and Growth24:20 Outsourcing for Efficiency27:51 Evaluating and Prioritizing Tasks30:16 The Importance of Delegation34:21 Setting and Achieving Goals39:50 Building Effective Habits Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!    Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett Lucero

Join Elevated GP: www.theelevatedgp.com Net32.com  Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram   Dr. Mandelaris attended the University of Michigan from undergraduate through dental school.  He completed a post-graduate residency program at the University of Louisville, School of Dentistry, where he obtained a certificate in the speciality of Periodontology as well as a Master of Science (M.S.) degree in Oral Biology.  Dr. Mandelaris is a Diplomate of the American Board of Periodontology and Dental Implant Surgery and has served as an examiner for Part II (oral examination) of the American Board of Periodontology's certification process. He is a Clinical Assistant Professor in the Department of Graduate Periodontics at the University of Illinois, College of Dentistry (Chicago, IL) and an Adjunct Clinical Assistant Professor at the University of Michigan, Department of Periodontics and Oral Medicine (Ann Arbor, MI).  Dr. Mandelaris is a Fellow in both the American and International College of Dentists. Dr. Mandelaris serves as an ad-hoc reviewer for the Journal of Periodontology and the International Journal of Oral and Maxillofacial Implants. In 2021, he was appointed as an Editorial Consultant to the International Journal of Periodontics and Restorative Dentistry. He has published over 40 scientific papers in peer-reviewed journals and has authored eight chapters in seven different textbooks used worldwide on subjects related to computer guided implantology, CT/CBCT diagnostics and surgically facilitated orthodontic therapy (SFOT). Dr Mandelaris is one of the recipients of the 2017 and the 2021 American Academy of Periodontology's (AAP) Clinical Research Award, an award given to the most outstanding scientific article with direct clinical relevance in Periodontics. A nationally recognized expert, he was appointed by AAP to co-chair the Best Evidence Consensus Workshop on the use of CBCT Imaging in Periodontics as well as co-author the academy's guidelines. In 2018, he was recognized with American Academy of Periodontology's Special Citation Award.  Dr. Mandelaris is the 2018 recipient of The Saul Schluger Memorial Award for Clinical Excellence in Diagnosis and Treatment Planning. Dr. Mandelaris currently serves on the American Academy of Periodontology Board of Trustees and has served as a Past President of the Illinois Society of Periodontists. He has served on several committees for the American Academy of Periodontology and is one of the AAPs recommended speakers on topics related to periodontics-orthodontics and imaging/implant surgery. He is a key-opinion leader for several industry leaders and holds memberships in many professional organizations, including the American Academy of Periodontology, Academy of Osseointegration, American Academy of Restorative Dentistry and the American Society of Bone and Mineral Research. Dr. Mandelaris is in private practice at Periodontal Medicine & Surgical Specialists, LLC. He limits his practice to Periodontology, Dental Implant Surgery, Bone Reconstruction and Tissue Engineering Surgery. He can be reached at 630.627.3930 or gmandelaris@periodontalmedicine.org.

Join Dr. Leon Klempner and Amy Epstein as they interview Dr. Scott Law, a trailblazing Orthodontist, Philanthropist, and Entrepreneurial Spirit behind Smile Doctors. From humble beginnings to leading a 550-location organization, Dr. Law shares how leadership and culture fuel success in orthodontics. His insights on branding, authenticity, and mentorship, paired with practical tips for navigating technology expenses and fostering relationships, make this episode a must-listen for orthodontists seeking practice growth and a lasting impact through coaching and philanthropy. Remember, as Dr. Leon always says, “There has never been a better time to be an orthodontist!” IN THIS EPISODE: (00:00) Introduction(04:04) Discussion on philanthropy: Smile Rescue and Mount Kisco Childcare Center(07:20) Dr. Scott Law, co-founder of Smile Doctors, the largest OSO with over 550 locations(11:14) Smile Doctors' growth from a single practice to a billion-dollar organization, emphasizing culture and leadership(15:19) “Speed of the Leader, Speed of the Team," linking leadership pace to team performance (18:04) Overhead, staffing costs, technology expenses and sound business strategies(21:46) Branding as a reflection of practice culture, stressing authenticity to attract patients(27:20) Dr. Law stresses relationships and systems for private practices to thrive with OSOs(29:43) Dr. Law shares his podcast and offers coaching for orthodontistsKEY TAKEAWAYS: Strong mentorship, authentic leadership, and a values-driven culture are essential for lasting success in orthodontics and dentistry.Innovation and meaningful partnerships fuel sustainable business growth while leaving a positive legacy in the community.Aligning authenticity, values, and influence ensures both professional excellence and personal fulfillment.RESOURCE LINKS:People + Practice - Website Leon - EmailAmy - EmailPeople + Practice - EmailAbout Smile Doctors | Family Orthodontists in Over 25 StatesScott Law - Co-Founder/CCO at SmileDoctors | LinkedInSmile Doctors Off Mute - PodcastKEYWORDS: Orthodontics, Leadership, Practice, Culture, Philanthropy, Entrepreneurial Spirit, OSO, Team Performance, Digital Orthodontics, Practice Growth, Staffing Costs, Technology Expenses, Overhead, Branding, Authenticity, Relationships, Mentorship, Coaching, Dr. Scott Law, Smile Doctors, Smile Doctors Off Mute Podcast, Golden Age of Orthodontics, Practice Talk, Smile Rescue

Dr. Rebecca Bockow is a highly skilled clinician who has achieved dual board certification as both a Periodontist and Orthodontist.Her exceptional expertise and dedication have allowed her to build a thriving practice, even in a challenging market.Dr. Bockow's success can be attributed to her ability to seamlessly integrate scientifically-based airway orthodontics into her practice, as well as her remarkable ability to balance a busy professional and personal life.While airway orthodontics has gained some recognition and acceptance, it is important to acknowledge that there are orthodontists who remain skeptical about this approach.Some orthodontists express skepticism due to what they claim is relatively limited scientific evidence supporting the efficacy of airway orthodontics.They argue that more robust studies and long-term data are needed to establish the effectiveness and durability of these treatments.I was one of these skeptics for a long time until Dr. Rebecca Bockow managed to open my eyes with the help of mainstream literature from places like Stanford, which is as compelling and legitimate as anything I've seen in orthodontics.In this episode in our Greatest Hits series, we get the chance to hear Dr. Bockow take us through Airway Orthodontics, the literature behind it, how it differentiates your practice, and, most importantly, the life-changing impact it has on our patients.Tune in!Key TakeawaysMeet Dr. Rebecca Bockow (01:31)The secret sauce to stand out and grow your practice (08:46)Interdisciplinary cases to set you apart (10:30)What exactly is Airway Orthodontics? (12:59)Mainstream literature supporting Airway Orthodontics (20:04)Airway skepticism in Orthodontics (25:40)How Airway is a differentiator for your practice (29:04)How to juggle a busy professional life and personal life (37:10)Additional Resources

"Before and afters are crucial for trust." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/SmileSuite - http://getsmilesuite.com/ Summary In this conversation, Kayvan Mott, co-founder of The DocSites, shares insights on effective marketing strategies for orthodontic practices. He discusses common mistakes made by orthodontists, the importance of a strong online presence, and how to leverage reviews and testimonials to build trust. Kayvan emphasizes the significance of SEO and Google Ads in attracting patients, as well as the need for effective landing pages. He also provides guidance on choosing the right marketing partner and the importance of transparency in marketing efforts. Connect With Our Guest The DocSites - https://www.docsites.com Takeaways Orthodontists often have a 'set it and forget it' mentality towards marketing.Proactive marketing leads to better results for orthodontic practices.Websites should focus on building trust and showcasing reviews.Convenience features on websites can prevent losing potential patients.Internal tracking of patient sources is crucial for effective marketing.Google My Business profiles are essential for visibility.Quality backlinks are more valuable than numerous low-quality links.Landing pages should be tailored to match ad content for better conversion.Understanding the importance of reviews can significantly impact practice visibility.Choosing a marketing partner requires assessing their experience and transparency.Chapters 00:00 Introduction to Kayvan Mott and The DocSites02:31 Common Marketing Mistakes in Orthodontics05:59 The Importance of a Strong Website11:53 Leveraging Reviews and Testimonials17:58 The Future of SEO and Online Marketing23:40 The Importance of Quality Links24:47 Optimizing Your Google Business Page26:54 The Role of Blogging in SEO27:17 Understanding Google Ads and Patient Quality29:20 Preparing Your Practice for Advertising31:48 Maximizing Google Ads Effectiveness34:47 The Power of Landing Pages37:11 Choosing the Right Marketing Partner Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.     If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!    Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett Lucero

What if I told you that not understanding occlusion is quietly sabotaging your treatment outcomes—and your confidence?In this week's 5 Minute Friday, I'm revisiting a topic that too many orthodontists dismiss: occlusion. After a recent conversation with Bruce McFarlane (and reflections on chats with legends like Tom Pitts and Ron Roncone), I felt compelled to spotlight how deeply impactful understanding occlusion truly is. If you think it's just for restorative docs—or you "get enough of it" through aligners—think again.I share insights from my own training under some of the best in the field, including three years studying at the University of Washington. I break down real-world ortho challenges like posterior open bites, centric relation issues, and how the NTI appliance is causing more chaos than most realize. This episode isn't a lecture—it's a wake-up call. If you're not fluent in occlusion, you're not fully equipped to protect your patients… or your practice.QUOTES“Once you understand occlusion, your life is going to change.”  - Dr. Glenn Krieger“If you haven't taken a Roth course or been to Coyce or Spear, don't tell me you know occlusion.” - Dr. Glenn KriegerKey TakeawaysIntro (00:00)How orthodontists have dismissed occlusion over time (01:10)Jerry Schultz, PK Thomas, and foundational lessons in occlusion (02:30)Clinical consequences of posterior open bites (03:50)Why understanding TMJ and facial types still matters (04:40)The NTI appliance: a silent saboteur? (06:00)Final challenge: If you really knew occlusion… would your treatment change? (07:00)Additional ResourcesIf you want this kind of transformation for your own team, join me at the final Orthopreneurs Summit in Vegas this September. Go to opSummit2025.com and grab your seat today. Payment plans are almost gone and passes are disappearing fast. This will be the most impactful event you'll ever attend—don't miss it.- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

The Truth About Aligners, Airway & Occlusion—From a Guy Who Practices in Two CountriesIn this episode, I sit down with my good friend, Dr. Bruce McFarlane—one of the most respected names in digital orthodontics and someone who's mastered the art of practicing seamlessly in two different countries. We dive deep into clear aligners, digital efficiencies, occlusion philosophy, and why airway awareness in children is no longer optional.Whether you're just starting to build your aligner practice or you're scaling your ortho empire, Bruce's insights will challenge what you think you know about clinical protocols, patient care, and long-term outcomes. This isn't fluff—it's a masterclass in doing ortho the right way.QUOTES"The teeth will tell you what they need—so stop asking aligners to do things they weren't designed to do."— Dr. Bruce McFarlane"If you're not at least assessing the airway in children, you're not practicing 2025 orthodontics."— Dr. Glenn KriegerKey TakeawaysIntro (00:00)Bruce's dual-country practice model & digital workflow (04:10)The evolution of clear aligners from 1997 to today (13:17)Why he avoids excessive IPR and attachments (16:12)The digital boutique model vs. the big-box practice (23:17)How Bruce designs treatment from anywhere in the world (25:16)His 3 biggest aligner treatment rules (19:48)Airway awareness and its clinical impact on kids (30:02)The future of occlusion & the ModJaw revolution (36:25)Why poor occlusion is often behind the cases that keep you up at night (39:05)If you're ready to rethink how you approach aligners, occlusion, and the future of digital ortho, this episode is your roadmap.

Today in the US, way over half of 11-14 year-olds wear braces and a growing number of adults have joined those ranks.  Correcting a child's bite is about more than appearances. How do you know if your child might need braces? How early should you check with an orthodontist?  In this episode, we're talking about experiences in our own families and hearing from an expert: Dr. Alex from Atlas Orthodontics. atlasbraces.com

Dr. Sonia Palleck:  “I love dentistry. I love working with my hands. It's quite artistic and very challenging. It also requires you to have a lot of compassion and good communication skills. I felt it tapped into a lot of things that I was gifted with. “The reason I went into dentistry was to become an orthodontist. My siblings and I all had braces. We had terrible crooked teeth. What the orthodontist did for me was really life changing. It gave me a lot of confidence. It gave me the ability to smile, to show up, and to speak my mind without fear or self-consciousness. I thought this was an amazing thing to do for people, and that's what I chose. “Orthodontics is an amazing profession. It is possibly the best of the 10 areas of dentistry. I'm biased, but I absolutely adore what I do. I feel like I change people's lives on a daily basis. I get to interact with people of all ages, but especially young people, which is invigorating and rejuvenating. And I get to problem solve and use my mind. That is just a beautiful way to spend each day.” Sonia Palleck was born and raised in Windsor, Ontario, Canada. She went to school at Western in London, Ontario and graduated from Dentistry in '93 and Orthodontics in '99. She pioneered the use of digital orthodontics in practice and has lectured all over the world to share her knowledge with others. Sonia has written the “Leave the Little Light On” book series, designing and painting all the book covers, and editing and self-publishing her contribution to the world. Through these books she is a special advocate for love.

The bulk of an oral surgeon's business comes from referrals by general dentists. However, not all referrals are the same, and many oral surgeons still don't understand the power their referring doctors hold over their practices. Once again, we are joined by Dr. Roger Levin, the founder and CEO of Levin Group, Inc., and an internationally recognized writer, advisor, management consultant, and dental business visionary. Dr. Levin is here to walk us through a concept he had a hand in developing 41 years ago, starting with the definition of “referral sources”, their importance, and how they inform marketing protocols. Next, we learn about the burden of generating new referrals, how to classify referral sources, the ins and outs of A referrals, and how to replenish your A database. Dr. Levin also explains why you always need to treat your patients well, why we consider B referrals as the least-interesting category, how to rise above the biggest challenges posed by C referrals, and how to curate long-term goodwill among your referring doctors. We end with the missed opportunities and common mistakes made with D referrals, the costs of marketing across the four referral categories, and the best practices for approaching and generating new referrals. Key Points From This Episode:Dr. Roger Levin describes referral sources and how they inform marketing protocols.Why the burden of generating referrals lies with the surgeon or surgical practice. A, B, C, D: How to classify referral sources. The ins and outs of A referring doctors and advice on how to replenish your A database. Where patients fit in, and why you always need to treat your patients well. Unpacking B referrals and why we consider this the least-interesting referral category. The biggest challenges with C referrals and how to rise above them. Long-term considerations for curating goodwill with referring doctors. How surgeons can be a general dentist's gateway to improved services and technologies.Common mistakes made with D referrals and the opportunities that are often missed.The costs of referral marketing and how it differs across the four referral categories.  Exploring the best practices for cold calling and approaching new referrals. Dr. Roger Levin's final thoughts on referrals and referral marketing.Links Mentioned in Today's Episode:Dr. Roger Levin on LinkedIn — https://www.linkedin.com/in/roger-levin-69ab744/ Levin Group, Inc. — https://levingroup.com/ Levin Group, Inc. on YouTube — https://www.youtube.com/@LevinGroupInc American Association of Orthodontists — https://education.aaoinfo.org/  Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059

Managing and growing a multi-office practice is no small feat. Today, we're joined by returning guest, Dr. Robert Levin, Founder and CEO of Levin Group, to take a closer look at how to do it right with 10 tips for success in a multi-location setup. Dr. Levin begins by explaining the challenges of having a large and varied referral base. Then, we discover what oral surgeons can learn from orthodontists, marketing recommendations for multi-office practices, tracking and analysis difficulties, and debunking common cost and money-related myths. We also assess the best practices for communication, the importance of partner and stakeholder agreement, the necessity of consistent management performance analysis, and the importance of having adequate and efficient systems in place across multiple locations. Plus, Dr. Levin shares his thoughts on the curse of high IQ, what we can do to overcome it, and how the career stage of individual doctors affects the entire multi-office setup. Tune in for practical strategies to strengthen and scale your multi-location practice!Key Points From This Episode:The challenges of having a large and varied referral base. Orthodontics as a leading economic indicator, and why this matters for oral surgeons.  Marketing recommendations for multi-office practices. Why tracking and analysis get more difficult with more than two locations. Overheads, debunking common money-related myths, and the role of office managers.Best practices for improving communication in a multi-office setup.How agreeing with partners and stakeholders influences a practice's effectiveness.Management performance analysis: staying on top of your KPIs. The importance of having efficient systems in place.Unpacking the curse of high IQ and how to avoid this particular pitfall. Reasons to pay attention to the career stages of each doctor at every location. The inevitability of failure and how to quickly realign.Links Mentioned in Today's Episode:Dr. Roger Levin on LinkedIn — https://www.linkedin.com/in/roger-levin-69ab744/ Levin Group, Inc. — https://levingroup.com/ Levin Group, Inc. on YouTube — https://www.youtube.com/@LevinGroupInc American Association of Orthodontists — https://education.aaoinfo.org/ How The Mighty Fall — https://www.jimcollins.com/books/how-the-mighty-fall.html Everyday Oral Surgery Website — https://www.everydayoralsurgery.com/ Everyday Oral Surgery on Instagram — https://www.instagram.com/everydayoralsurgery/ Everyday Oral Surgery on Facebook — https://www.facebook.com/EverydayOralSurgery/Dr. Grant Stucki Email — grantstucki@gmail.comDr. Grant Stucki Phone — 720-441-6059