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4 episodes with support engineer
2 episodes with support engineer
2 episodes with support engineer
2 episodes with support engineer
2 episodes with support engineer
Send us a textIn this episode, Stephen shares his career journey, from early influences that led him to engineering to his experiences in the Marine Corps and various engineering roles. He discusses the technical challenges he faced, such as working on the Patriot 2 missile at Raytheon and the innovative solutions he implemented. Stephen also talks about his passion for personal engineering projects, including an automated sprinkler system and a home security system, and the inspiration behind these projects. He provides advice for aspiring leaders and discusses the importance of personal projects in maintaining engineering skills.Main Topics:Stephen's early influences and decision to pursue engineeringExperiences in the Marine Corps and technical challenges in the industryTransition to Surecon Corporation and personal engineering projectsDevelopment of the automated sprinkler system and home security systemAdvice for aspiring leaders and the value of personal projectsAbout the guest: Stephen Johnson's engineering journey began with his service in the United States Marine Corps from 1987 to 1992. During this time, he worked on F/A-18 airframes with VMFA-333 "Fighting Shamrocks" and served in the Marine Corps Security Forces aboard the USS Wisconsin and USS Kitty Hawk during the Gulf War. These experiences instilled in him a strong foundation in discipline and technical precision.After his military service, Stephen pursued a Bachelor's Degree in Electrical Engineering at Purdue University, graduating in 1996. He was actively involved in Epsilon Tau Sigma, serving as Treasurer for two years. His early career included a role as a Design Engineer at Raytheon Electronic Systems, where he worked on the Patriot II Missile Systems and the Milstar Satellite Program, focusing on automatic test equipment for power systems and satellite communications.Transitioning to the embedded systems industry, Stephen joined Heurikon Corporation as a Support Engineer. The company, which later became Artesyn Technologies and was eventually acquired by Emerson Electric, provided him with opportunities to work on embedded computer boards and systems, including cPCI, cPSB, ATCA, and VME designs. He also developed Board Support Packages (BSPs) for VxWorks and supported Linux for embedded systems.In 2008, Stephen joined TDS Telecommunications LLC, where he initially focused on implementing and maintaining IPTV elements, from content providers to set-top boxes. Over the years, he advanced to the role of Network Consultant, working on the Server & Applications team for VoIP infrastructure and the Cable TV Platform. His expertise includes Python programming, systems design, and electrical engineering. Recently, he has been working with the core network and developing tools to automate various processes, reflecting his passion for automating tasks that humans should not be doing.Beyond his pAbout Being An Engineer The Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community. The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us
Join us in this inspiring episode as we dive into Arabella Vennells' remarkable journey in the tech industry. Starting her career in a tech support role, Arabella navigated the challenges and opportunities within the tech world, eventually rising to influential leadership positions. Listen in as she shares her experiences, lessons learned, and valuable insights on career growth, resilience, and the evolving landscape of technology. Whether you're just starting in tech or looking to advance your career, Arabella's story is sure to motivate and guide you on your path. #WomenInTech #TechJourney #CareerGrowth #Leadership #Inspiration #TechPodcast #CareerAdvice #TechLeadership #SupportToLeadership #ArabellaVennell #TechIndustry #WomenWhoLead #TechCareers #PodcastEpisode #SuccessStory
In this episode with Leiya Kenney we have an amazing and honest conversation on her time as a Support Engineer. We talk about what her experience was and the ways support engineering can differ from company to company. And, let's be honest, there can be a huge stigma tied to this role. Leiya breaks that down too. Tune in and learn all about this amazing role, full of technical challenges and growth opportunities.
Don't miss out on the second part of this week's episode, with Junior Creative Developer, Sophie and Support Engineer, Derin from LABS! On Monday's episode we explored ongoing projects, Derin and Sophie's top LABS picks and looked back on their experiences on the Framestore Mentoring Programme. Our conversation highlighted how their work embodies the fusion of creativity and technology, and we discussed collaboration with both team members and clients. On our second part we discuss creativity, exploring the art of problem-solving, embracing opportunities with an open mindset, and reflecting on launching careers at Framestore in a post-pandemic landscape, including both the upsides and the hurdles encountered along the way. Sophie and Derin reflect of lessons learnt in their careers so far and how skills and talent will only get you so far, and why being open to people and interpersonal skills is so important. We also get some excellent advice on both careers in visual effects and the LABS department!
Rolf Taylor describes himself as a Lover of Audio, Tinkerer, Broadcast Engineer, Support Engineer and Product Manager, Telco Guru, and Researcher and Writer. As Rolf’s longtime friend, Kirk Harnack can attest to each of those appellations. Rolf joins us on this “Festivus” episode of TWiRT, though we spend most of our time on making product usage and support better, and just a few minutes on the “airing of grievances”. Guest:Rolf Taylor - Broadcast Engineer at CACI International IncHost:Kirk Harnack, The Telos Alliance, Delta Radio, Star94.3, & South Seas BroadcastingFollow TWiRT on Twitter and on FacebookTWiRT is brought to you by:Nautel’s new GV2 FM transmitters are here - chock full of features!Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Angry Audio and the new Rave analog audio mixing console. The new MaxxKonnect Broadcast U.192 MPX USB Soundcard - The first purpose-built broadcast-quality USB sound card with native MPX output. Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube
Rolf Taylor describes himself as a Lover of Audio, Tinkerer, Broadcast Engineer, Support Engineer and Product Manager, Telco Guru, and Researcher and Writer. As Rolf's longtime friend, Kirk Harnack can attest to each of those appellations. Rolf joins us on this “Festivus” episode of TWiRT, though we spend most of our time on making product usage and support better, and just a few minutes on the “airing of grievances”.
Rolf Taylor describes himself as a Lover of Audio, Tinkerer, Broadcast Engineer, Support Engineer and Product Manager, Telco Guru, and Researcher and Writer. As Rolf's longtime friend, Kirk Harnack can attest to each of those appellations. Rolf joins us on this “Festivus” episode of TWiRT, though we spend most of our time on making product usage and support better, and just a few minutes on the “airing of grievances”.
Ever wonder what a day in the life of a Splunk / Linux Technical Support Engineer is? In this episode, we interview Bryan R. as he tells his amazing story. During the interview, he tells how he got his start in the I.T. Field and gives tips on how to enter the field. Also, Bryan outlines his I.T. certification path and the tools he used to learn Linux and networking. The Code of Entry PodcastThe Code of Entry Podcast, hosted by the insightful Greg Bew, delves deep into the...Listen on: Apple Podcasts SpotifySupport the show
What's up everyone! In this episode, Meosha joins us, and we will discuss what does a cloud support engineer do at work, how was it leaving New Orleans for Vegas, Her tech journey and why choose cloud support engineering?If you're ready to get a career in Tech sales or IT then check out Course Careers! Use this link and my coupon code to get started todayhttps://account.coursecareers.com/ref/50932/Your coupon code: TECHTUAL50Check out my Advance your cybersecurity course on linkedin learning here: https://linkedin-learning.pxf.io/mgP3x1Get your coaching, new resume, and more here: https://techualconsulting.com/offeringsGrab My ebook https://techualconsulting.com/digitalproductsNeed a Consultation or Resume Click here: calendly.com/techtuaulconsultingCheck out The TechTual Talk Podcast: https://thetechtualtalk.comFollow me on social media: https://techtualconsulting.start.page/Check out my desk setup here: https://techualconsulting.com/desksetup Check out my latest cybersecurity resume mistake video here:https://youtu.be/6B2B__-FbwEWatch these playlist:Cybersecurity Jobsearch Tips: https://youtube.com/playlist?list=PLx70gNuaEAlAEhuWvqnd9I1P3JU7aEIme TechTual Chatter Reactions: https://youtube.com/playlist?list=PLx70gNuaEAlBe-NXtW0l6KYUYUyx9QON3Support the showIf you enjoyed the show don't forget to leave us a 5 star review, to help with the algorithm :)Contact me: henridavis@thetechtualtalk.comSocial Media: https://techtualconsulting.start.page
In this episode of the TechTual Talk, I am joined by Dominique from Dom's Tech Chat, we discuss how she networked to get her Amazon position, How I started my McAfee Career, her building websites, and what made her start a YouTube Channel. Join the Patreon: patreon.com/techtualchatter Doms Tech Chat YouTube channel: https://www.youtube.com/c/DomsTechChatUse Riverside.FM to record your podcast: hereCheck out the TechTual Talk Podcast: hereSupport the show
About Jon Penland:With 6+ years of experience working remotely in the technology space, and 10+ years working with customer-facing teams across multiple industries, Jon stepped into the role of Chief Operating Officer at Kinsta, where his responsibilities include hiring and onboarding as Kinsta has grown from a team of 4 to a team of more than 250 worldwide. While he didn't write his first line of HTML until he was 25 years old, within 3 years Jon was working full-time in technology, first as a freelance writer for technical websites and eventually as a Support Engineer at Kinsta. From there, he moved into management roles, initially as Chief Customer Officer and now as the COO. When he's not driving company-wide strategy and finding ways to help our distributed team stay connected, Jon can be found in rural Georgia with his wife and five kids. You can find him at @jonrichpen on Twitter.About Kinsta:Kinsta is a premium managed WordPress hosting provider that makes running your site simple. Our services are powered by cutting-edge technology like Google Cloud Platform and Cloudflare, and we take support seriously. Whether you run a website, online shop, agency, or enterprise, Kinsta's premium hosting offers top performance. At our core, we're a group of WordPress experts on a mission to make the best hosting platform the world has ever seen. Join the growing club of 23,000+companies who made the switch to better, faster hosting at kinsta.com.
Keeping whole AV solution goals in mind, Chrissy thrives not just in digital signage but also in presentation training of Pro AV technology. From her start in Broadcast TV in '09 to her current home in Pro AV, Chrissy has spent her 12-year career gaining skills in technical training design, video presentation, video signal transport, IoT connectivity, AV system control, video system commissioning, and technical support. Chrissy Sara's latest work focuses on supporting Sony Pro Electronics' B2B division with a concentration in IoT digital signage solutions, Hybrid presentation solutions, internal technical education, and fostering Central US consultant relationships. Chrissy has achieved a well-rounded understanding of the five key aspects of the AV industry (audio, video, control, networking, and project management) through her experience teaching AVIXA's CTS and CTS-I ANSI certified certification programs. Sara achieved the Educator of the Year award in 2021 from AVIXA's InfoComm 2021 in Orlando, FL. Check out our IG @SoundGirlsPod for some furry friend photos!
We are back with a second episode! In this episode of Fintech, What the Heck? we have the pleasure of interviewing the Head Engineer of TickerStats, Roman Bansal, along with Intrinio's Onboarding & Support Engineer, Aurora Marshall. Host Andrew Carpenter also talks about the ways you can avoid licensing violations. www.intrinio.com ● Explore our Equity Data Packages - https://intrinio.com/equity-market-da... ● Explore our Options Data Packages - https://intrinio.com/options-data-pac... ● Chat with our data experts - https://intrinio.com/ ● Check out our blog - https://intrinio.com/blog ● Dive into our Documentation - https://docs.intrinio.com/documentati... Social Media Links ● Twitter: https://twitter.com/intrinio ● LinkedIn: https://www.linkedin.com/company/intr... ● Instagram: https://www.instagram.com/intrinio/ ● Facebook: https://www.facebook.com/intrinio/ ● Podcast: https://open.spotify.com/show/15YMVzj... Contact Us ● Email: sales@intrinio.com ● Website: https://intrinio.com/
On this episode, I sit down to chat with Dante Anthony who decided to make the most of his childhood love for computers by using it to jumpstart his career as a Support Engineer at Atlassian. During our talk, Dante reveals how the birth of his daughter motivated him to join a technical trade school and earn his A+ and Network+ certifications. These certifications ultimately helped him develop his career and the different skills Support Engineers must utilize in order to provide assistance to technical customers and stakeholders using the product. While most of the interviewees on Dial a Dev have featured Software Engineers, the goal is to empower those looking to become an engineer by providing more information, including the exploration of other engineering roles in tech.
The opportunity to work from home may be taken for granted a bit more within the last year and a half, but for years Rev.com has been providing opportunities for tens of thousands to work from home. Adri Nowell the VP of Marketing at Rev, came to our studios in Austin, Texas to talk about what it means to her to see so many people able to work from home with Rev. Adri's experience as a marketer and a leader gives her a unique ability to serve both the Rev customer, as well as the tens of thousands of transcriptionists that Rev employs in a massive remote workforce. “We work with about 70,000 professionals who, some of which don't have great options for how to make money [because] they have an elderly parent or they're a primary caregiver for a child. When I connect with the Rev-ers in our community, it brings me so much joy. I've talked to mothers who have sick children in the hospital who are transcribing at the foot of a hospital bed. Being able to put your child first and be able to provide that type of love and compassion and care for your child while also being able to make a living. Those moments make me so proud.” Learning how Adri runs an ABM campaign, what skills she uses as a leader, and how she thinks about scaling her team will give you great insight into your own exciting growth and leadership. It was so great to speak with Adri in person about her experience in marketing and how they're growing at Rev. Get inspired with Adri, up next here on Marketing Trends. Main TakeawaysThe transition from Doer to Leader: When you're in the trenches doing the actual work, your actual day-to-day responsibilities are different from those of the leadership of your marketing team. Transitioning to leadership isn't for everyone; some really enjoy the work of making the campaigns happen. When you're the leader you have to rely on the savvy of the marketers on your team and give them the tools that you know work and watch them make it happen! Account-Based Marketing Challenges: One of the biggest challenges of running a successful Account-Based Marketing or ABM campaign is getting the structure of the accounts right. Define what a segment is, define who your tier one in the funnel is; define what an account is. If you go through this legwork and really take the time to build a good foundation, you'll have set yourself up for a great campaign. Working with Speed and Excellence as You Scale: When your company is experiencing massive growth it's tempting to just start moving really fast and being okay with things breaking. If you can take a little extra time to make sure that you don't go too fast and make needless mistakes, that is way more profitable in the long run. You need to quickly automate whatever you can when you're in a high-growth environment so that you can leave that task with confidence as you go to solve the next big problem. Key Quotes“Now that we're going after [more] market segments the marketing responsibilities are going to shift around. We generally test everything that we can; learn quickly; fail quickly; fail cheaply, and for the things that work, invest in them. When you have that type of mindset, you get scrappy marketers that are willing to tackle new challenges, and test new channels or test new tactics.“People get really nervous [about transitioning to leadership]. It's an emotional thing. It's a natural, emotional reaction. And Molly Graham actually describes this really well. And she talks about this concept, this emotional rollercoaster that people go through during these transition periods as she uses the metaphor of building a LEGO tower and then giving away your LEGO tower, which is so relevant. You have all these smart marketers that can jump in and they can tackle a challenge. And they built up their Lego tower and made it successful and then they have to hand their LEGO to the next person coming in. It can be really nerve-wracking. ‘What if someone breaks the LEGO tower? What if they build it back up in the wrong way, or maybe they don't expand upon it in the right way?' And I've found her description of this to be really relevant and taken her advice to talk about it." “Marketing is never settled. You're never done in marketing. Consumer behaviors are always changing. You always want to go back and retest or test different variations. We measure [our success] by getting people to respond. ‘Are we getting them to the next action?' Whether that's actually converting into a paying customer or taking the next step with us in their journey… and when new channels work, we expand them; when they don't, we abandon them. [We're] constantly just exploring new outlets.”“We work with about 70,000 professionals who, some of which don't have great options for how to make money [because] they have an elderly parent or they're a primary caregiver for a child. When I connect with the Rev-ers in our community, it brings me so much joy. I've talked to mothers who have sick children in the hospital who are transcribing at the foot of a hospital bed. Being able to put your child first and be able to provide that type of love and compassion and care for your child while also being able to make a living. Those moments make me so proud.” “With any launch, you start all the way at the timeframe of ‘What's the problem that you're trying to solve?' My philosophy is to listen to the market. You should be talking to your customers; you should be talking to your prospects. You should be talking to people that want to do business with you should also be talking to people who don't want to do business with you.”“The most important thing with account-based marketing is in how you structure the accounts that you want to go after. How do you define what a segment is? What is an account? Who are the customers? Who do you want to reach? What are the contexts within each of those accounts? Who goes into your tier one bucket? And then who's kind of your catch-all for what you want your one-to-one for your tier one accounts. You want your tier one accounts to receive more of a personalized experience, but you don't want to overdo it. If you're going so extreme that it feels forced, people are going to reject the marketing material. There's definitely a place for it, but it's really about finding the right balance.”“Speed is tough and the thing that I've found the most difficult is balancing the speed at which you accelerate growth and operational excellence is it's not hard to go fast. It's hard to go fast and not break things. And so that is where we've found probably the biggest challenge is how can we continue to accelerate growth, but at the same time, establish a foundation that is going to scale. And so with marketing, that's incredibly important because you need the right operational pieces. It is acceptable for some period of time to do things manually, but you can't stay there. You have to put operational pieces in place so that you can scale. Finding the right balance is very challenging.”BioAdri Nowell is VP of Marketing at Rev.com. In this role, she serves as the executive leader accountable for the strategy and execution of marketing programs across all segments - individual users (B2C), Enterprise/Mid-market (B2B), and developers. She provides leadership and management oversight across Product Marketing, Performance Marketing, Email Marketing, Demand Marketing, Content Marketing, Web, Brand, and Creative for the company.Before joining Rev, Adri served as the Senior Director of Product Marketing at Bazaarvoice and before that as Director of Marketing at Volusion. Prior to that, Adri held a variety of roles at engineering technology provider National Instruments including Product Marketing Manager and Support Engineer. Adri began her career at the University of Oklahoma as a Software Developer in the Robotics Institute of Machine Learning. Adri holds a Bachelor of Science in Computer Science from The University of Oklahoma, in Norman, OK.---Marketing Trends podcast is brought to you by Salesforce. Discover marketing built on the world's number one CRM: Salesforce. Put your customer at the center of every interaction. Automate engagement with each customer. And build your marketing strategy around the entire customer journey. Salesforce. We bring marketing and engagement together. Learn more at salesforce.com/marketing.
This episode of the podcast is a #LightningFriday from October 29th, 2021. In this episode we had the Voltage team come on to explain their platform and what it has to offer. #LightningFriday is where we get together on Twitter Spaces to discuss the Lightning Network and take audience questions. This week we have the Voltage team on to talk about node operations, management, and scaling. Time stamps: 0:00 - Opening Remarks 5:12 - Voltage Team Introduces Themselves 7:03 - What is Voltage? 10:15 - Can you trust Voltage? 13:02 - What challenges would a new user experience? 22:45 - What challenges would a business experience? 27:17 - Is Flow suitable for larger businesses? 32:05 - Why is BTC Pay Server warning people about Lightning Network? 43:50 - Is Voltage going to in the Bitcoin Lightning stack for a business? 45:53 - Anticipatory Projects 48:21 - Are there advantages to having more than one node? 50:02 - The Controversial part: Why sidecar? Why not Liquidity ads? 52:27 - Why LND? 56:43 - Thoughts on Liquidity ads? 1:02:40 - How is UX friendliness growing the Lightning Network? 1:10:25 - When is Voltage adding LNURL-Auth? 1:25:06 - The Future of Voltage 1:12:54 - What about Voltage can be improved? 1:15:13 - Do you see Voltage changing over time? 1:16:20 - Why does Voltage suck? How could it improve? 1:18:00 - Geographic Diversification of Voltage Cloud Infrastructure 1:20:25 - What is the future of the Lightning Network? 1:23:20 - Has Voltage built any monitoring infrastructure? 1:25:07 - Lightning Address 1:29:36 - What are you excited about in LN? 1:32:40 - When is the new version of BTCPay Server making it to Voltage? 1:33:58 - How do we feel about LN as a data layer? 1:42:25 - How to make Lightning Network a data layer while protecting against spam? Our Guests: * Graham; Voltage CEO (https://twitter.com/gkrizek) * Nate; Support Engineer (https://twitter.com/beeforbacon1) * Bob; Infrastructure Engineer (https://twitter.com/BitcoinCoderBob)
Show Notes: Host: Jon *** I am an active duty Marine, and any opinion expressed on this show is my own and is not military regulation or policy. *** About The Episode: Podcast Plug: The Phoenix Cast: “The Phoenix Cast is a podcast about cyber security, technology, and innovation issues in the military.” The Guest: Eric Jansen ***Any opinion expressed is my own and not of any organization I am a part of*** Enlisted into the Marine Corps in 1998. 4066: Small Computer Systems Specialist Microsoft Customer Support Engineer (Platforms) The Guest: Got his start, or first taste, of IT in high school when he took a Novell Network Administration Class. His favorite subject, or technology, he works with: Powershell because it can be used for pretty much anything. It's like solving a puzzle without knowing how many pieces there are or even knowing what the pieces are. What helped him get to where he is today: Adopting the competitive nature of being a Marine. Staying in touch with Marines that were mentors. Advice for Military transitioning into civilian IT: First, How well do you want to be? You have to love what you do. You should always be learning. Get certifications to show you are an “expert” within a subject. His blog within Microsoft: He primarily writes about DNS. Closing: Eric Jansen's Blog: About EJansen - Microsoft Tech Community The Phoenix Cast: Phoenix Cast Twitter You can contact the show by sending an email to thebunkhousecast@outlook.com Follow on Twitter: @BunkhouseCast Follow on Facebook: @BunkhouseCast I created this podcast using version 3.0.3 of Audacity(R) recording and editing software[1]. [1] Audacity® software is copyright © 1999-2021 Audacity Team. Web site: https://audacityteam.org/. It is free software distributed under the terms of the GNU General Public License. The name Audacity® is a registered trademark.
Join the HOSS Matt Yonkovit and MySQL & MariaDB expert Valerii Kravchuk on the latest episode of the HOSS talks FOSS. Valerii is passionate about all things Performance, Open Source, and Databases. Listen to the Database Performance and Bug guru talk about performance tools and methods like dynamic tracing, flame graphs, BPftrace, and more! Valerii is a Principal Support Engineer at MariaDB Corp with over 20 years of experience in the database field.
The HOSS sits down with Marcos Albe Principal Support Engineer at Percona and official BBQ master of Percona. In what will become a recurring feature we “Grill Open Source” talking about BBQ, Open Source, MySQL, and real life fun! Join Marcos and Matt for this fun walk through food, open source, Linux kernel patches, finding difficult bugs in code, performance tuning, and of course all things MySQL
Guest Mr. Timothy Manito of YoungCTO Rafi Quisumbing Experienced Cloud Support Engineer with a demonstrated history of working in the information technology and services industry. Skilled in Cisco Networking, Switches, Open Shortest Path First (OSPF), Network Administration, and Network Design. Strong information technology professional with a Bachelor of Science (B.Sc.) focused in Electronics and Communications Engineering from Polytechnic University of the Philippines. LINKEDIN: https://www.linkedin.com/in/tmanito/
In this masterclass on mindset, learning, and growth, Grace shares her journey from Nigeria to Seattle where she became a Support Engineer at Microsoft through the LEAP apprenticeship. Don't miss Grace's own podcast show called Tech Unlocked!
Show Links: Matt Lowe Program Manager 2, Azure Sentinel Tech enthusiast from Chicago, now living in Boston. Former college hire Support Engineer for Azure Security in Dallas. Big fan of food, video games, hockey, and working out. Bad at self summaries. https://www.linkedin.com/in/matthew-lowe-13b61990
My guest is Eduardo Velandia. Eduardo came to the US in 1987 to seek a better future for himself and his family. A Colombian Navy veteran and Information Technology major from the Colombia School of Engineering, Eduardo started his mental health industry career as a Systems Administrator in Florida. After gaining experience in the IT field, he was hired by a multinational software company based in Pittsburgh, PA, called Internet Securities, Inc. He led the opening of the Santiago, Chile operations. Eduardo then moved back to Florida and worked as a Support Engineer for the Digital Data A publishing subsidiary of Dalai Software from Mexico, where he traveled all over the US and Latin America, integrating Editorial and Advertising systems for newspapers. One of Dalai's clients, The Tribune Company in New York, saw Eduardo's knowledge and capabilities and decided to hire him directly as their IT Director for Hoy Newspaper in New York City. He was a key player during Hoy's expansion to other markets like Chicago and LA. Tribune Company decided to relocate Eduardo to Los Angeles, CA with his family to oversee the Hoy IT operations nationwide in 2003, working from the LA Times. After a challenging year for Hoy in LA, Eduardo was laid off and was out of a job. Then he decided to use his expertise in the IT field and open his own IT Consulting firm, EV-Consultech, Inc., in 2004. He realized the need for small businesses to have a technology partner to help them with their IT needs while business owners run their businesses. Today, Eduardo and his team support over 30 companies in the Greater LA Area and other states, providing onsite and remote IT Support, Cybersecurity, Cloud Services, Backup and Disaster Recovery, and many other IT services. Eduardo brings his technical expertise by creating innovative solutions for his clients, leveraging partnerships with industry leaders, and looking for ways to maximize his clients' ROI. When Eduardo is not busy with technology, he volunteers for a non-profit organization by collecting computer donations repurposed and then handed over to low-income kids and families in the LA area. During the weekends, he enjoys cooking and hiking in Pasadena's trails with his family and playing tennis with his teenage daughter. www.ev-consultech.com https://www.linkedin.com/in/eduardovelandia/ Credits: Smart money intro Traveler remix by Wildlight Voice: Eva Hernandez Podcast interview music background Bumbling by Pictures of Floating World
My guest is Eduardo Velandia. Eduardo came to the US in 1987 to seek a better future for himself and his family. A Colombian Navy veteran and Information Technology major from the Colombia School of Engineering, Eduardo started his mental health industry career as a Systems Administrator in Florida. After gaining experience in the IT field, he was hired by a multinational software company based in Pittsburgh, PA, called Internet Securities, Inc. He led the opening of the Santiago, Chile operations. Eduardo then moved back to Florida and worked as a Support Engineer for the Digital Data A publishing subsidiary of Dalai Software from Mexico, where he traveled all over the US and Latin America, integrating Editorial and Advertising systems for newspapers. One of Dalai's clients, The Tribune Company in New York, saw Eduardo's knowledge and capabilities and decided to hire him directly as their IT Director for Hoy Newspaper in New York City. He was a key player during Hoy's expansion to other markets like Chicago and LA. Tribune Company decided to relocate Eduardo to Los Angeles, CA with his family to oversee the Hoy IT operations nationwide in 2003, working from the LA Times. After a challenging year for Hoy in LA, Eduardo was laid off and was out of a job. Then he decided to use his expertise in the IT field and open his own IT Consulting firm, EV-Consultech, Inc., in 2004. He realized the need for small businesses to have a technology partner to help them with their IT needs while business owners run their businesses. Today, Eduardo and his team support over 30 companies in the Greater LA Area and other states, providing onsite and remote IT Support, Cybersecurity, Cloud Services, Backup and Disaster Recovery, and many other IT services. Eduardo brings his technical expertise by creating innovative solutions for his clients, leveraging partnerships with industry leaders, and looking for ways to maximize his clients' ROI. When Eduardo is not busy with technology, he volunteers for a non-profit organization by collecting computer donations repurposed and then handed over to low-income kids and families in the LA area. During the weekends, he enjoys cooking and hiking in Pasadena's trails with his family and playing tennis with his teenage daughter. www.ev-consultech.com https://www.linkedin.com/in/eduardovelandia/ Credits: Smart money intro Traveler remix by Wildlight Voice: Eva Hernandez Podcast interview music background Bumbling by Pictures of Floating World
Description This week James plays the optimist, Darin plays the pessimist, and Tyler can’t believe it’s Thursday. All of that and the guys discuss Issues and IDS™ component of EOS™. Show Notes 00:00:00 - Pre Show “Red light” coffee warmers Reduces trips next door Finishing cups of coffee Makes James drink a lot more coffee 00:01:52 - Show Start 00:02:08 - Follow-Ups From listen Becca How is the “two headed” engineer and what is your celebrity couple name? “DIM” or “Tarrin” When will the other half of “DIM” make an appearance? Tim is no longer open to any form of persuasion...so likely never 00:04:38 - The Headlines Darin First Strategic Product Team Retrospective What went well? What didn’t go well? What did I learn? What still puzzles me? Who actually pushes back on Darin in product? Tyler Can’t believe it’s Thursday again Product LTM - scored a 4 TS failed todo - auto IDS Already completed James was not disconnected this week “Vision alignment is a tricky thing” Reset the support rock (James took the monkey) Learning to increase “trust but verify” More on the verify side of things James Tyler put on his “James Hat” and pushed back on the new website Garret has completely defeated us… Dominator Garret is off dominating somewhere James takes a monkey from Tyler James is absolutely in heaven with his monkey But...lots of things he’s not doing Need to give the monkey back soon Breaking news: Ari didn’t kill James Being open and honest with failures is hard to hear People don’t see James’ failures (mainly because he only takes credit for success?) Meta Conversation Only one female on the leadership team (Ari) “Hey (Tyler / Ari) that’s yours to take and follow up on” Is that perceived the same when said to a female as it is to a male? Hired a new Tier 3 Support Engineer...Why come to Infoplus? Career Plans Company Culture 00:30:43 - Topic 2 (1) Part 4 of EOS™ - Issues We’ve covered Vision, Traction and Data… This week is Issues L10s - Create issues and solve issues - through IDS™ What are issues? They are anything that needs to be changed Scorecard numbers off track Bad news headlines Rocks off Track People Tyler’s Likes We welcome people to bring issues forward “Bring me your bad news” Team voting Get the entire team on same page of what issues are Each member gets equal voting rights A lens of what’s most important for the team that is present The way we solve issues One or more Todo’s assigned out G,W,C Do you get the todo Do you want the todo Do you have the capacity to do it Tyler’s Dislikes Struggle finding the correct root Can’t go all the way to “mom and dad” issues But how deep do we go Having the right people in the room to solve issues Long Term issue list Don’t understand it Where issues go to die Darin’s Likes Loves all of EOS (despite his tone last 3 weeks) Issues help normalize bringing up bad news Issues list and the process for working that list Pick what are the most important (can’t solve them all) May get some recency bias Sorting process While everyone gets equal voting rights One person in each meeting has veto power (carries the big stick) IDS Without it, I don’t know how people actually solve issues Darin’s Dislikes Not much...maybe the Long Term Issues list IDS of the same issues again and again and again The Voting Not a great physical mechanism for the voting James’ View I agree with all of the above Issues and IDS create the biggest challenge for new employees Get frustrated when “the timer is up” = meeting is over Struggle with a sorted list What do you mean you’re not going to solve “this” issue Point of IDS is solve the “sand” we have now for the greater good Pull rank to keep IDS from going too deep Long Term issue list We need an outside integrator to show us the way James the optimist vs Darin the pessimist on EOS??? 00:56:43 - Long Questions and maybe Short Answers You mentioned that Infoplus is on the top of only a tiny handful of companies that do what you do. If you’re having issues trying to solve a problem, where do your employees or engineers go to solve it? Are there peers that can help? Google!? Why does everyone end up with their head up their a**es? Is this a common theme of Infoplus, or just those of us who are around James a lot? 01:02:56 - End of Show Send feedback for a “two hand” written reply from Darin 01:03:24 - Aftershow - Keyboard Maestro and the rest of Darin’s life hacks Darin’s new water line to his Keurig 1% tweaks of continuous improvement on his life Global Hot Keys - Keyboard Maestro The Credits Hosts, Garret Richardson, Tyler Samples, Darin Kelkhoff, and James Maes Show Notes by Garret Richardson Proofing and Title by Darin Kelkhoff Editing, Mixing, and Mastering by Brenton Wainscott
Thais Souza é formada pela FATEC e tem 13 anos de experiência, tendo trabalhando como programadora Visual Basic, Java e Sistemas da ORACLE. Autalmente ela trabalha como support engineer para a Atlassian, empresa responsável por produtos como Jira, Trello e tantos outros. Links Linkedin da Thais Música Podcast da Thais Livros The Colour of Time: A New History of the World, 1850-1960 OsProgramadores Site do OsProgramadores Grupo do OsProgramadores no Telegram Canal do Youtube do OsProgramadores Twitter do Marcelo Pinheiro
This week on the sitdown podcast we have the pleasure of sitting down with another one of my cousin's. It is also the very first podcast that has been recorded and captured outside at a cabin in Arnold, Ca. My cousin's recently got a job at Microsoft as a Support Engineer. We obviously get into what it is like being hired by a major company in the world at a pivotal role, all the steps that it took to get in the right situation, and is the American flag racist now after the Trump era? Come sitdown with us. DISCLAIMER: All the opinions given by Nathila are her own and are not a reflection of Microsoft. The Sitdown Podcast Instagram: @the.sitdownpodcast --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
There is some great information on this show that will help you set up a new or (maybe even more important) used computer and protect your business and personal data from various threats. Austin is the IT Support Engineer at Computer Engineering Group in Napa and he shares tips on backups, email, web browsing, free open wifi dangers, and a crazy story about a panic call he dealt with during a recent Napa Valley fire. Get ready to be entertained, informed, and maybe a little scared!
Brandon and Eric are joined by Greg Myers, a Support Engineer at GitLab. In this interivew, our hosts discuss what it means to be an application for the entire DevOps pipeline and what its like to work for a company that believes EVERYTHING should be open source. Destination Linux Network (https://destinationlinux.network) Sponsor: Bitwarden (https://bitwarden.com/dln) Sudo Show Website (https://sudo.show) Sudo Show Merch! (https://sudo.show/shirt) Contact Us: * DLN Discourse (https://sudo.show/discuss) * Matrix: +sudoshow:matrix.org GitLab Homepage (https://abbout.gitlab.com) GitLab Careers (https://about.gitlab.com/jobs/) As of 2020-09-17, GitLab employs 1,305 people in 67 countries GitLab's History (https://about.gitlab.com/company/history/) Article - Gnome: Two Years After the Move to GitLab (https://about.gitlab.com/blog/2020/09/08/gnome-follow-up/) Greg Myers - GitLab (https://gitlab.com/greg/) Special Guest: Greg Myers.
5 Tips From An Experienced Customer Support Engineer Podcast Link/Send Messages/Support Me: https://anchor.fm/sleepyvoice Twitter: @thesleepyvoice --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/sleepyvoice/message Support this podcast: https://anchor.fm/sleepyvoice/support
My Ruby Story this week welcomes Taylor Jones, Support Engineer at Heroku. Charles asks Taylor how he ended up at Heroku. Taylor shares his journey after majoring in Computer Science at Auburn University. Taylor had a lot of downtime in his first job so he started learning Rails online. Then after he graduated he was able to get more chances working full time with Ruby. He then started speaking at conferences such as RailsConf. Charles and Taylor talk about how working at a place you really want to is not a pie in the sky but actually is doable if you position yourself correctly. For example Taylor really wanted to work at Heroku and was friends with the people at Heroku. When there was an opening his friends contacted him and Taylor was able to find a job at Heroku. Charles wonders what drew Taylor to programming and Taylor talks about how he was introduced to developing through video games. Taylor also talks about the concept " if you start out with Ruby you stick with Ruby" and how this was true for him. Finally Charles wants to know what Taylor's life is like outside of work. Taylor talks about what he does is in his free time which is playing guitars and hanging out with his family and his toddler. Host: Charles Max Wood Joined By Special Guest: Taylor Jones Sponsors Sentry use the code “devchat” for 2 months free on Sentry small plan React Native Radio Adventures in DevOps CacheFly Links RR 425: Rails + Webpacker with Taylor Jones https://www.heroku.com https://twitter.com/hiimtaylorjones www.hiimtaylorjones.com Picks Charles Max Wood: https://jamstackconf.com/sf/ Impact Theory with Tom Bilyeu - Podcast Taylor Jones: Super Pumped: The Battle for Uber Book by Mike Isaac https://www.youneedabudget.com/podcasts/
My Ruby Story this week welcomes Taylor Jones, Support Engineer at Heroku. Charles asks Taylor how he ended up at Heroku. Taylor shares his journey after majoring in Computer Science at Auburn University. Taylor had a lot of downtime in his first job so he started learning Rails online. Then after he graduated he was able to get more chances working full time with Ruby. He then started speaking at conferences such as RailsConf. Charles and Taylor talk about how working at a place you really want to is not a pie in the sky but actually is doable if you position yourself correctly. For example Taylor really wanted to work at Heroku and was friends with the people at Heroku. When there was an opening his friends contacted him and Taylor was able to find a job at Heroku. Charles wonders what drew Taylor to programming and Taylor talks about how he was introduced to developing through video games. Taylor also talks about the concept " if you start out with Ruby you stick with Ruby" and how this was true for him. Finally Charles wants to know what Taylor's life is like outside of work. Taylor talks about what he does is in his free time which is playing guitars and hanging out with his family and his toddler. Host: Charles Max Wood Joined By Special Guest: Taylor Jones Sponsors Sentry use the code “devchat” for 2 months free on Sentry small plan React Native Radio Adventures in DevOps CacheFly Links RR 425: Rails + Webpacker with Taylor Jones https://www.heroku.com https://twitter.com/hiimtaylorjones www.hiimtaylorjones.com Picks Charles Max Wood: https://jamstackconf.com/sf/ Impact Theory with Tom Bilyeu - Podcast Taylor Jones: Super Pumped: The Battle for Uber Book by Mike Isaac https://www.youneedabudget.com/podcasts/
My Ruby Story this week welcomes Taylor Jones, Support Engineer at Heroku. Charles asks Taylor how he ended up at Heroku. Taylor shares his journey after majoring in Computer Science at Auburn University. Taylor had a lot of downtime in his first job so he started learning Rails online. Then after he graduated he was able to get more chances working full time with Ruby. He then started speaking at conferences such as RailsConf. Charles and Taylor talk about how working at a place you really want to is not a pie in the sky but actually is doable if you position yourself correctly. For example Taylor really wanted to work at Heroku and was friends with the people at Heroku. When there was an opening his friends contacted him and Taylor was able to find a job at Heroku. Charles wonders what drew Taylor to programming and Taylor talks about how he was introduced to developing through video games. Taylor also talks about the concept " if you start out with Ruby you stick with Ruby" and how this was true for him. Finally Charles wants to know what Taylor's life is like outside of work. Taylor talks about what he does is in his free time which is playing guitars and hanging out with his family and his toddler. Host: Charles Max Wood Joined By Special Guest: Taylor Jones Sponsors Sentry use the code “devchat” for 2 months free on Sentry small plan React Native Radio Adventures in DevOps CacheFly Links RR 425: Rails + Webpacker with Taylor Jones https://www.heroku.com https://twitter.com/hiimtaylorjones www.hiimtaylorjones.com Picks Charles Max Wood: https://jamstackconf.com/sf/ Impact Theory with Tom Bilyeu - Podcast Taylor Jones: Super Pumped: The Battle for Uber Book by Mike Isaac https://www.youneedabudget.com/podcasts/
Looking at Rucheli’s path you can see how she has moved from one use of her skills to another, picking up new skills to help with the transitions. This is one reason I always advise a skills assessment. You know more than you think you do and you probably don’t value what comes easily. Getting a broad overview can give you a way to choose what comes next. Rucheli started out her remote job search blasting the same resume to every open position. And it got her nowhere. Once she started targeting the language in her applications, customizing her cover letter, and including a project specific to the job listing, her responses skyrocketed. Eventually, she had offers to leverage against each other. The time each customization took saved her hours of sending out identical resumes and applications that would bring fewer results. There are recruiters and hiring managers looking for people just like you. Not only is that the attitude to take when seeking opportunities, it's also true. You have (or can gain) the skills companies are seeking, the bigger issue is how to best help them find you. And that's why you're targeting your applications, to help the right offer find you, not the other way around. For full links and show notes, visit compasspod.com/038
This episode is a follow up to the Reflections on Fatherhood Part 1 episode. This is the full conversation that I had with Max Douge, my husband, Pierre Douge, brother in-law, and Wayne Abbott, family friend. During this episode, my guests share their viewpoints on raising children and the ongoing lessons they're learning about what it means to be a father.Bios:Wayne Abbott grew up in East Windsor, NJ and attended Hightstown HS. He graduated from Rutgers School of Engineering in 1990 with a degree in Electrical Engineering. Wayne joined VCE (now the Modern Data Center division within Dell EMC) in December 2012 as a Senior vArchitect. He was recently was promoted to the role of Principal Systems Engineer and has been the Chief Architect for the New York Metro and Mid-Atlantic regions for 3 years helping drive more than $500M in revenue. Wayne was the Americas vArchitect of the year for 2014 for being the technical anchor on complex revenue generating accounts as well as for his development of several tools that have been extensively used by the vArchitect community. He also serves on the Global vArchitect Council that helps set standards for pre-sales activities and represents the field in interactions with the office of CTO, Architecture, and Product Management & Engineering.Prior to joining Dell EMC he was a pre-sales systems engineer for 15 years at Oracle/Sun Microsystems helping drive more than $1 billion in revenues during his tenure. His background ranges from technical sales of hardware and software to defining mission critical systems for data center and telco operations. He also has experience in the full development cycle of UNIX applications (development, test, documentation, and training), a variety of programming languages, web server deployment, and system administration.Outside of his professional life Wayne has been involved in community service by organizing technology days for high school students, mentoring students at his alma mater Rutgers School of Engineering as well as local high schools, and coaching basketball. He is also has obtained his 3rd degree black belt in Tae Kwon Do. He has been married to his college sweetheart for 22 years and has two teenagers in high school accelerating the pace of his graying hair.Pierre Douge grew up in Piscataway, NJ and attended Bishop Ahr High School. He attended George Washington University and studied Engineering Management and Applied Science with an applied minor in Business Management. In 2014, Pierre began working in IT Security for T. Rowe Price. In 2016, he moved to Cisco Systems Technical Assistance Center as a Support Engineer for the Firepower Next Generation Intrusion Prevention System. Recently, he moved into a new role working as a software engineer in feature development for the Next Generation Firewall and Threat Defense as part of the Cisco Security Business Group. His role there is as a System Integration Lead focusing on network lab infrastructure for feature testing and automation development.Prior to moving into IT full-time, he worked in real estate both as a sales agent and property manager for almost 15 years. He owned his own property management company servicing properties in Maryland and DC. He was part of the Million Dollar Sales Club and had a team of 7 agents.In his personal life, Pierre has been involved in coaching youth sports for both soccer and basketball at both the recreation level and AAU level for both girls and boys. He enjoys working with kids as they progress into competitive sports and try to reach higher levels in their respective sports. His greatest pleasure and accomplishment is his family and spending time with them. He has been married for 13 years to Patricia and has two children, ages 11 and 5.Max Douge is a Business and Employment Consultant with Frederick County Workforce Services (FCWS). Max has over 20 years of experience in career and work
This episode is a follow up to the Reflections on Fatherhood Part 1 episode. This is the full conversation that I had with Max Douge, my husband, Pierre Douge, brother in-law, and Wayne Abbott, family friend. During this episode, my guests share their viewpoints on raising children and the ongoing lessons they're learning about what it means to be a father. Bios: Wayne Abbott grew up in East Windsor, NJ and attended Hightstown HS. He graduated from Rutgers School of Engineering in 1990 with a degree in Electrical Engineering. Wayne joined VCE (now the Modern Data Center division within Dell EMC) in December 2012 as a Senior vArchitect. He was recently was promoted to the role of Principal Systems Engineer and has been the Chief Architect for the New York Metro and Mid-Atlantic regions for 3 years helping drive more than $500M in revenue. Wayne was the Americas vArchitect of the year for 2014 for being the technical anchor on complex revenue generating accounts as well as for his development of several tools that have been extensively used by the vArchitect community. He also serves on the Global vArchitect Council that helps set standards for pre-sales activities and represents the field in interactions with the office of CTO, Architecture, and Product Management & Engineering. Prior to joining Dell EMC he was a pre-sales systems engineer for 15 years at Oracle/Sun Microsystems helping drive more than $1 billion in revenues during his tenure. His background ranges from technical sales of hardware and software to defining mission critical systems for data center and telco operations. He also has experience in the full development cycle of UNIX applications (development, test, documentation, and training), a variety of programming languages, web server deployment, and system administration. Outside of his professional life Wayne has been involved in community service by organizing technology days for high school students, mentoring students at his alma mater Rutgers School of Engineering as well as local high schools, and coaching basketball. He is also has obtained his 3rd degree black belt in Tae Kwon Do. He has been married to his college sweetheart for 22 years and has two teenagers in high school accelerating the pace of his graying hair. Pierre Douge grew up in Piscataway, NJ and attended Bishop Ahr High School. He attended George Washington University and studied Engineering Management and Applied Science with an applied minor in Business Management. In 2014, Pierre began working in IT Security for T. Rowe Price. In 2016, he moved to Cisco Systems Technical Assistance Center as a Support Engineer for the Firepower Next Generation Intrusion Prevention System. Recently, he moved into a new role working as a software engineer in feature development for the Next Generation Firewall and Threat Defense as part of the Cisco Security Business Group. His role there is as a System Integration Lead focusing on network lab infrastructure for feature testing and automation development. Prior to moving into IT full-time, he worked in real estate both as a sales agent and property manager for almost 15 years. He owned his own property management company servicing properties in Maryland and DC. He was part of the Million Dollar Sales Club and had a team of 7 agents. In his personal life, Pierre has been involved in coaching youth sports for both soccer and basketball at both the recreation level and AAU level for both girls and boys. He enjoys working with kids as they progress into competitive sports and try to reach higher levels in their respective sports. His greatest pleasure and accomplishment is his family and spending time with them. He has been married for 13 years to Patricia and has two children, ages 11 and 5. Max Douge is a Business and Employment Consultant with Frederick County Workforce Services (FCWS). Max has over 20 years of experience in career and workforce development. His career in the field began in New Jersey with an international nonprofit organization, called INROADS, where he worked as a Manager of Recruitment Services for 2+ years, then as an Accounts Manager for 8+ years. Upon moving to Maryland, he spent 2½ years as the Internship Coordinator at the University of Baltimore’s Career Center before joining FCWS 9 years ago. Max’s primary focus is assisting the business community with their workforce needs: recruitment, hiring, job descriptions, job posting, training, assessments, labor market information and more. He has partnered and collaborated with a variety of businesses, from small startups to major corporations, like Merrill Lynch and Johnson & Johnson. He has also presented industry relevant workshops for job seekers, employers, students and parents at colleges/universities, community organizations and companies. Some of Max’s knowledge and expertise include understanding local labor market information, hiring trends, the value of internships and resume writing. Max has a Bachelor’s Degree and a Mini-MBA Certificate from Rutgers University, along with industry related certifications, like resume writing and consultative sales. Max, his wife and two sons are members of the Frederick County community. He and his family have been actively involved with local schools, United Way, Frederick County Public School’s Eliminating the Achievement Gap and the youth soccer community. Listen on Apple Podcasts, Stitcher, Spotify, Google Podcasts #whatisblack
In this episode, we pay tribute to Black fathers in celebration of Father's Day. I speak with Max Douge, my husband, Pierre Douge, brother in-law, and Wayne Abbott, family friend. This episode is an excerpt of a conversation they had after the interview I had with them about fatherhood. During their conversation share reflections of their youth, how their father's influenced their parenting, Black culture then and now, racism and how they help their children deal with negative perceptions about their children based on race. It's a great conversation!This episode is dedicated to Max Douge, my father-in-law, and Liston Abbott, Wayne's father. Their legacy lives on.Bios:Wayne Abbott grew up in East Windsor, NJ and attended Hightstown HS. He graduated from Rutgers School of Engineering in 1990 with a degree in Electrical Engineering. Wayne joined VCE (now the Modern Data Center division within Dell EMC) in December 2012 as a Senior vArchitect. He was recently was promoted to the role of Principal Systems Engineer and has been the Chief Architect for the New York Metro and Mid-Atlantic regions for 3 years helping drive more than $500M in revenue. Wayne was the Americas vArchitect of the year for 2014 for being the technical anchor on complex revenue generating accounts as well as for his development of several tools that have been extensively used by the vArchitect community. He also serves on the Global vArchitect Council that helps set standards for pre-sales activities and represents the field in interactions with the office of CTO, Architecture, and Product Management & Engineering.Prior to joining Dell EMC he was a pre-sales systems engineer for 15 years at Oracle/Sun Microsystems helping drive more than $1 billion in revenues during his tenure. His background ranges from technical sales of hardware and software to defining mission critical systems for data center and telco operations. He also has experience in the full development cycle of UNIX applications (development, test, documentation, and training), a variety of programming languages, web server deployment, and system administration.Outside of his professional life Wayne has been involved in community service by organizing technology days for high school students, mentoring students at his alma mater Rutgers School of Engineering as well as local high schools, and coaching basketball. He is also has obtained his 3rd degree black belt in Tae Kwon Do. He has been married to his college sweetheart for 22 years and has two teenagers in high school accelerating the pace of his graying hair.Pierre Douge grew up in Piscataway, NJ and attended Bishop Ahr High School. He attended George Washington University and studied Engineering Management and Applied Science with an applied minor in Business Management. In 2014, Pierre began working in IT Security for T. Rowe Price. In 2016, he moved to Cisco Systems Technical Assistance Center as a Support Engineer for the Firepower Next Generation Intrusion Prevention System. Recently, he moved into a new role working as a software engineer in feature development for the Next Generation Firewall and Threat Defense as part of the Cisco Security Business Group. His role there is as a System Integration Lead focusing on network lab infrastructure for feature testing and automation development.Prior to moving into IT full-time, he worked in real estate both as a sales agent and property manager for almost 15 years. He owned his own property management company servicing properties in Maryland and DC. He was part of the Million Dollar Sales Club and had a team of 7 agents.In his personal life, Pierre has been involved in coaching youth sports for both soccer and basketball at both the recreation level and AAU level for both girls and boys. He enjoys working with kids as they progress into competitive sports and try to reach higher levels in their respectiv
In this episode, we pay tribute to Black fathers in celebration of Father's Day. I speak with Max Douge, my husband, Pierre Douge, brother in-law, and Wayne Abbott, family friend. This episode is an excerpt of a conversation they had after the interview I had with them about fatherhood. During their conversation share reflections of their youth, how their father's influenced their parenting, Black culture then and now, racism and how they help their children deal with negative perceptions about their children based on race. It's a great conversation! This episode is dedicated to Max Douge, my father-in-law, and Liston Abbott, Wayne's father. Their legacy lives on. Bios: Wayne Abbott grew up in East Windsor, NJ and attended Hightstown HS. He graduated from Rutgers School of Engineering in 1990 with a degree in Electrical Engineering. Wayne joined VCE (now the Modern Data Center division within Dell EMC) in December 2012 as a Senior vArchitect. He was recently was promoted to the role of Principal Systems Engineer and has been the Chief Architect for the New York Metro and Mid-Atlantic regions for 3 years helping drive more than $500M in revenue. Wayne was the Americas vArchitect of the year for 2014 for being the technical anchor on complex revenue generating accounts as well as for his development of several tools that have been extensively used by the vArchitect community. He also serves on the Global vArchitect Council that helps set standards for pre-sales activities and represents the field in interactions with the office of CTO, Architecture, and Product Management & Engineering. Prior to joining Dell EMC he was a pre-sales systems engineer for 15 years at Oracle/Sun Microsystems helping drive more than $1 billion in revenues during his tenure. His background ranges from technical sales of hardware and software to defining mission critical systems for data center and telco operations. He also has experience in the full development cycle of UNIX applications (development, test, documentation, and training), a variety of programming languages, web server deployment, and system administration. Outside of his professional life Wayne has been involved in community service by organizing technology days for high school students, mentoring students at his alma mater Rutgers School of Engineering as well as local high schools, and coaching basketball. He is also has obtained his 3rd degree black belt in Tae Kwon Do. He has been married to his college sweetheart for 22 years and has two teenagers in high school accelerating the pace of his graying hair. Pierre Douge grew up in Piscataway, NJ and attended Bishop Ahr High School. He attended George Washington University and studied Engineering Management and Applied Science with an applied minor in Business Management. In 2014, Pierre began working in IT Security for T. Rowe Price. In 2016, he moved to Cisco Systems Technical Assistance Center as a Support Engineer for the Firepower Next Generation Intrusion Prevention System. Recently, he moved into a new role working as a software engineer in feature development for the Next Generation Firewall and Threat Defense as part of the Cisco Security Business Group. His role there is as a System Integration Lead focusing on network lab infrastructure for feature testing and automation development. Prior to moving into IT full-time, he worked in real estate both as a sales agent and property manager for almost 15 years. He owned his own property management company servicing properties in Maryland and DC. He was part of the Million Dollar Sales Club and had a team of 7 agents. In his personal life, Pierre has been involved in coaching youth sports for both soccer and basketball at both the recreation level and AAU level for both girls and boys. He enjoys working with kids as they progress into competitive sports and try to reach higher levels in their respective sports. His greatest pleasure and accomplishment is his family and spending time with them. He has been married for 13 years to Patricia and has two children, ages 11 and 5. Max Douge is a Business and Employment Consultant with Frederick County Workforce Services (FCWS). Max has over 20 years of experience in career and workforce development. His career in the field began in New Jersey with an international nonprofit organization, called INROADS, where he worked as a Manager of Recruitment Services for 2+ years, then as an Accounts Manager for 8+ years. Upon moving to Maryland, he spent 2½ years as the Internship Coordinator at the University of Baltimore’s Career Center before joining FCWS 9 years ago. Max’s primary focus is assisting the business community with their workforce needs: recruitment, hiring, job descriptions, job posting, training, assessments, labor market information and more. He has partnered and collaborated with a variety of businesses, from small startups to major corporations, like Merrill Lynch and Johnson & Johnson. He has also presented industry relevant workshops for job seekers, employers, students and parents at colleges/universities, community organizations and companies. Some of Max’s knowledge and expertise include understanding local labor market information, hiring trends, the value of internships and resume writing. Max has a Bachelor’s Degree and a Mini-MBA Certificate from Rutgers University, along with industry related certifications, like resume writing and consultative sales. Max, his wife and two sons are members of the Frederick County community. He and his family have been actively involved with local schools, United Way, Frederick County Public School’s Eliminating the Achievement Gap and the youth soccer community. Listen on Apple Podcasts, Stitcher, Spotify, Google Podcasts #whatisblack
Sharing bareng Kak Willy, seorang Technical support enggineer, yang bekerja disalah satu startup. Kalau ngobrolin tentang bagian IT ternyata gak ada abisnya yah. Lalu apakah Technical support kerjanya hanya menjadi support dalam sebuah divisi IT? apa saja yang dikerjakan seorang technical support? Lalu, apa saja yang harus dikuasai jika ingin menjadi technical support ? --- Support this podcast: https://anchor.fm/podcast30menit/support
We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
How and why did Bill go from Support Engineer to Sales Engineer to a Gload Customer Success Leader? What is Customer Success? Bill also talks about his process of picking out the company that he wants to work with and the different types of Salespeople and SEs Show notes are at https://wethesalesengineers.com/show50
On today's Heavy Networking we discuss DNS Flag Day, the day a group of DNS software and service providers ended backwards-compatibility with domains that don't support EDNS. We also discuss the potential impact on non-compliant domains. Our guest is Cathy Almond, Sr. Support Engineer and Team Lead at the Internet Systems Consortium. The post Heavy Networking 428: EDNS And DNS Flag Day – What You Need To Know appeared first on Packet Pushers.
On today's Heavy Networking we discuss DNS Flag Day, the day a group of DNS software and service providers ended backwards-compatibility with domains that don't support EDNS. We also discuss the potential impact on non-compliant domains. Our guest is Cathy Almond, Sr. Support Engineer and Team Lead at the Internet Systems Consortium. The post Heavy Networking 428: EDNS And DNS Flag Day – What You Need To Know appeared first on Packet Pushers.
On today's Heavy Networking we discuss DNS Flag Day, the day a group of DNS software and service providers ended backwards-compatibility with domains that don't support EDNS. We also discuss the potential impact on non-compliant domains. Our guest is Cathy Almond, Sr. Support Engineer and Team Lead at the Internet Systems Consortium. The post Heavy Networking 428: EDNS And DNS Flag Day – What You Need To Know appeared first on Packet Pushers.
Show Notes: (2:05) Mark revisited his brief stint during college back in the 90s. (3:38) Mark’s first job as a Business Consultant at Dixon Stores Group was a humbling experience. (5:41) Mark stressed the importance of customer empathy that lasts with him throughout his career. (6:45) Mark talked about his next long-term job as a Configuration & Support Engineer at Orange PCS, where he built solid technical skills in IT and data work. (12:51) Mark discussed his next gig working as a Principal Specialist at T-Systems and then doing freelance work in IT and data analytics. (16:23) Mark reflected on the sabbatical years he took a break from working. (19:10) Mark shared an overview about his current employer, Mango Solutions. (20:34) Mark discussed his first big project working at Mango as a senior IT consultant. (25:57) Mark then transitioned into a technical architect role, where he became the bridge between the data science and the IT worlds. (28:33) In reference to his talk “An operating model for R”, Mark stressed the importance of policy, procedure, people and policing to build an effective operating model that connects data scientists and IT specialists. (34:32) Mark gave a client use case that his Data Engineering team has been involved with at Mango. (36:48) Mark talked about the cultural challenges of deploying code into production within an organization. (39:35) Mark talked about his key accomplishments in his leadership role as Head of Data Engineering. (43:27) In reference to his talk “R is production safe”, Mark discussed the existing challenges in the R-community to write production code. (50:39) In reference to his book “Field Guide to the R Ecosystem”, Mark shared the key developments in the R ecosystem in 2019 that he’s most excited about. (53:27) Mark gave thoughts on the rise of cloud-based processing technologies for data engineering’s best practices. (56:42) Mark mentioned the Google Cloud Certified Data Engineer Exam that people can take to learn about data engineering. (59:35) Mark emphasized the importance of communication skills to become an organizational leader. (01:01:13) Mark shared his view on the data science ecosystem in the UK. (01:02:18) Closing segments. His Contact Info: Website Twitter GitHub LinkedIn His Recommended Resources: rayshader R package TensorFlow for R sparklyr R interface for Apache Spark Amazon S3 for Data Storage Google Cloud Platform Podcast Hudl RStudio R for Data Science by Hadley Wickham and Garrett Grolemund
Show Notes: (2:05) Mark revisited his brief stint during college back in the 90s. (3:38) Mark’s first job as a Business Consultant at Dixon Stores Group was a humbling experience. (5:41) Mark stressed the importance of customer empathy that lasts with him throughout his career. (6:45) Mark talked about his next long-term job as a Configuration & Support Engineer at Orange PCS, where he built solid technical skills in IT and data work. (12:51) Mark discussed his next gig working as a Principal Specialist at T-Systems and then doing freelance work in IT and data analytics. (16:23) Mark reflected on the sabbatical years he took a break from working. (19:10) Mark shared an overview about his current employer, Mango Solutions. (20:34) Mark discussed his first big project working at Mango as a senior IT consultant. (25:57) Mark then transitioned into a technical architect role, where he became the bridge between the data science and the IT worlds. (28:33) In reference to his talk “An operating model for R”, Mark stressed the importance of policy, procedure, people and policing to build an effective operating model that connects data scientists and IT specialists. (34:32) Mark gave a client use case that his Data Engineering team has been involved with at Mango. (36:48) Mark talked about the cultural challenges of deploying code into production within an organization. (39:35) Mark talked about his key accomplishments in his leadership role as Head of Data Engineering. (43:27) In reference to his talk “R is production safe”, Mark discussed the existing challenges in the R-community to write production code. (50:39) In reference to his book “Field Guide to the R Ecosystem”, Mark shared the key developments in the R ecosystem in 2019 that he’s most excited about. (53:27) Mark gave thoughts on the rise of cloud-based processing technologies for data engineering’s best practices. (56:42) Mark mentioned the Google Cloud Certified Data Engineer Exam that people can take to learn about data engineering. (59:35) Mark emphasized the importance of communication skills to become an organizational leader. (01:01:13) Mark shared his view on the data science ecosystem in the UK. (01:02:18) Closing segments. His Contact Info: Website Twitter GitHub LinkedIn His Recommended Resources: rayshader R package TensorFlow for R sparklyr R interface for Apache Spark Amazon S3 for Data Storage Google Cloud Platform Podcast Hudl RStudio R for Data Science by Hadley Wickham and Garrett Grolemund
Matt Toth is a Senior Security and Veteran Sales Engineer. Matt has two decades of experience in IT with a focus on cybersecurity, having collaborated with the Department of Defense on War Games and advised senior leaders on possible cyberthreats. With a passion for security, Matt is deeply engaged with the community to educate and prepare the next generation of Cyber Professional. On top of that, he’s a good friend of mine in the industry with solid advice for those looking for a career in Information Security. In our chat, Matt breaks down a Sales Engineer’s role, explains his love of conference badges, and gets philosophical on issues related to those trying to make it in the field. Episode Highlights: The jack-of-all-trades nature of Sales Engineer work. Matt describes one company’s dishonest approach to “AI.” How a luxury car and stylish threads can make the wrong impression on your client. Con culture and breaking through the shyness barrier. Matt delves into #BadgeLife. The surprising accuracy of Hackers and Mr. Robot. How Matt’s art school’s aspirations shifted to IT. InfoSec wargames and the “Russian nesting doll” scenario Matt encountered working with a client. Why some companies prefer to live with a security problem rather than attempt to fix it. Lastly: Have you been keeping an ear out for my Easter eggs? Listen closely. Quotes: “I’m here, the customer trusts me to be here, and I’m gonna make sure that when they’re done, they’re happy with the situation so that they never come back and say ‘Hey dude, you screwed me over’.” “You have to understand that you’re responsible for your own success. You can’t hide because you do have a quota.” “If you really don’t like the technology you’re dealing with you’re not going to sell it well.” “It’s awesome.. It’s iconic… that soundtrack is still incredible! On the way out to BlackHat this year I watched Hackers on the airplane and it was freaking me out… all of the attacks… are real world attacks we’re dealing with today still!” “When you’re meeting with your audience, understand who they are and understand what they expect.” “‘Hi, I’m Matt and I’m an InfoSec addict!’ ‘Hi Matt!’” “If you’re just getting into the industry, recognize that all of us have our skill gaps. There is no one who knows everything.” “My thoughts on certs are, do you like to get paid?” “Most insider threats aren't malicious, they're just people trying to do their job and oftentimes working around the system to try to be more efficient.” Links: Matt’s LinkedIn Matt’s Twitter - @willhackforfood Matt’s blog Splunk William Gibson and Neuromancer Grifter and #trevorforget Derbycon
We The Sales Engineers: A Resource for Sales Engineers, by Sales Engineers
Mamoun discusses his career path to going from a Support Engineer all the way to AN SE in a different continent. We will discuss how post sales experience helped him in a presales role, and what career path he sees going forward.
Episode 257: ControlTalk NOW — Smart Buildings Videocast and PodCast for week ending Mar 4, 2018, prefaces Ken Sinclair’s March edition of Automated Buildings, and features an Optergy update interview with Steve Guzelimian, President — followed by an informative round table discussion with CABA President & CEO, Ron Zimmer and HGA’s Associate Vice President and Director of Technology Services, Brad Kult, P.E. (MN), CTS. Much more follows: EasyIO’s February Newsletter; Roger Fradin’s appointed as Honeywell’s new Chairman of the Board for Homes and Global Distribution; and ASHRAE BACnet committee, Project Haystack, and Brick Schema announced they are actively collaborating to integrate Haystack tagging and Brick data modeling. 2018 Nordic Smart Building Convention — HELSINKI, FINLAND, June 6th & 7th, 2018. BE PART OF THE FUTURE OF REAL ESTATE JUNE 6-7. 2018 HELSINKI, FINLAND. “This is more than an event! It’s an ecosystem that brings leading tech pioneers and industry influencers in Real Estate and Construction together.” Nordic Smart Building Convention is supported by an advisory board of highly regarded industry professionals. Click here for more information. Ken Sinclair’s Automated Buildings March, 2018 Theme: “Transparency Transformation.” n his March edition of Automated Buildings, owner and editor Ken Sinclair examines the dichotomy of yesteryear’s intentionally proprietary self, contrasted against the open and transparent self, which is becoming the default building mindset. There are still many more minds to go, but the IoT-fueled digitalization of our industry is advancing the transparency transformation at a barely discernible warp speed. ASHRAE’s BACnet Committee, Project Haystack and Brick Schema Collaborating to Provide Unified Data Semantic Modeling Solution. RICHMOND, VIRGINIA — The ASHRAE BACnet committee, Project Haystack, and Brick Schema announced they are actively collaborating to integrate Haystack tagging and Brick data modeling concepts into the new proposed ASHRAE Standard 223P for semantic tagging of building data. Honeywell To Appoint Roger Fradin As Chairman Of The Board Of Homes Spinoff. Honeywell announced that it will appoint former long-time company executive Roger Fradin as the Chairman of the Board for the Homes and Global Distribution business spinoff announced last year. Fradin will start immediately to help Homes transition into a separate, stand-alone business. “In Roger Fradin, we are appointing a terrific leader to act as Chairman of our Homes and Global Distribution business once it separates from Honeywell,” said Honeywell president and CEO Darius Adamczyk. EasyIO February Newsletter: Our New European Office, Meet Our Newest Employee — and New Training Opportunities! Highlights and Topics of our February newsletter: A new Europe office and address change; Introducing Brian Cline, U.S. Support Engineer; FW-series is perfect for FCU applications; EasyIO on the road to the UK, Italy, and Sweden; and the New CPT Tools & EasyStack training courses. Optergy Enterprise + Proton — Tenancy Application Datasheet. Optergy tenancy provides building automation contractors a unique opportunity to differentiate themselves from other contractors by bundling more project scope. Optergy tenancy enables building owners to recover utility costs through billing of tenants for electricity, gas, water, thermal energy (chilled & hot) and after hours air-conditioning override. Optergy produces consumption reports in CSV and PDF or can automatically issue a formal invoice to building tenants. ControlTalk NOW’s interview with Optergy’s President, Steven Guzelimian, s.guzelimian@optergy.com. Steve tells us about some of the outside the box BMS the Optergy Apps have to offer. Optergy is giving service providers more scope and more service opportunities within the building space. New Application Data Sheets; New Case Studies (2 for now, more coming each week); and Optergy News (Blog). ControlTalk NOW’s Round Table Discussion with Ron Zimmer, CABA President & CEO, Continental Automated Buildings Association (CABA), zimmer@caba.org; and Brad Kult, P.E. (MN), CTS, Associate Vice President and Director of Technology Services, HGA Architects and Engineers, bkult@hga.com. Great discussion on several industry initiatives, disruption, collaboration, and the greatest headwind of them all: FEAR. The post Episode 257: ControlTalk NOW — Smart Buildings Videocast and PodCast for Week Ending Mar 4, 2018 appeared first on ControlTrends.
We have a first PS4 kernel exploit, the long awaited OpenZFS devsummit report by Allan, DragonflyBSD 5.0 is out, we show you vmadm to manage jails, and parallel processing with Unix tools. This episode was brought to you by Headlines The First PS4 Kernel Exploit: Adieu (https://fail0verflow.com/blog/2017/ps4-namedobj-exploit/) The First PS4 Kernel Exploit: Adieu Plenty of time has passed since we first demonstrated Linux running on the PS4. Now we will step back a bit and explain how we managed to jump from the browser process into the kernel such that ps4-kexec et al. are usable. Over time, ps4 firmware revisions have progressively added many mitigations and in general tried to lock down the system. This post will mainly touch on vulnerabilities and issues which are not present on the latest releases, but should still be useful for people wanting to investigate ps4 security. Vulnerability Discovery As previously explained, we were able to get a dump of the ps4 firmware 1.01 kernel via a PCIe man-in-the-middle attack. Like all FreeBSD kernels, this image included “export symbols” - symbols which are required to perform kernel and module initialization processes. However, the ps4 1.01 kernel also included full ELF symbols (obviously an oversight as they have been removed in later firmware versions). This oversight was beneficial to the reverse engineering process, although of course not a true prerequisite. Indeed, we began exploring the kernel by examining built-in metadata in the form of the syscall handler table - focusing on the ps4-specific entries. Each process object in the kernel contains its own “idt” (ID Table) object. As can be inferred from the snippet above, the hash table essentially just stores pointers to opaque data blobs, along with a given kind and name. Entries may be accessed (and thus “locked”) with either read or write intent. Note that IDTTYPE is not a bitfield consisting of only unique powers of 2. This means that if we can control the kind of an identry, we may be able to cause a type confusion to occur (it is assumed that we may control name). Exploitation To an exploiter without ps4 background, it might seem that the easiest way to exploit this bug would be to take advantage of the write off the end of the malloc'd namedobjusrt object. However, this turns out to be impossible (as far as I know) because of a side effect of the ps4 page size being changed to 0x4000 bytes (from the normal of 0x1000). It appears that in order to change the page size globally, the ps4 kernel developers opted to directly change the related macros. One of the many changes resulting from this is that the smallest actual amount of memory which malloc may give back to a caller becomes 0x40 bytes. While this also results in tons of memory being completely wasted, it does serve to nullify certain exploitation techniques (likely completely by accident…). Adieu The namedobj exploit was present and exploitable (albeit using a slightly different method than described here) until it was fixed in firmware version 4.06. This vulnerability was also found and exploited by (at least) Chaitin Tech, so props to them! Taking a quick look at the 4.07 kernel, we can see a straightforward fix (4.06 is assumed to be identical - only had 4.07 on hand while writing this post): int sys_namedobj_create(struct thread *td, void *args) { // ... rv = EINVAL; kind = *((_DWORD *)args + 4) if ( !(kind & 0x4000) && *(_QWORD *)args ) { // ... (unchanged) } return rv; } And so we say goodbye to a nice exploit. I hope you enjoyed this blast from the past :) Keep hacking! OpenZFS Developer Summit 2017 Recap (https://www.ixsystems.com/blog/openzfs-devsummit-2017/) The 5th annual OpenZFS Developer Summit was held in San Francisco on October 24-25. Hosted by Delphix at the Children's Creativity Museum in San Francisco, over a hundred OpenZFS contributors from a wide variety of companies attended and collaborated during the conference and developer summit. iXsystems was a Gold sponsor and several iXsystems employees attended the conference, including the entire Technical Documentation Team, the Director of Engineering, the Senior Analyst, a Tier 3 Support Engineer, and a Tier 2 QA Engineer. Day 1 of the conference had 9 highly detailed, informative, and interactive technical presentations from companies which use or contribute to OpenZFS. The presentations highlighted improvements to OpenZFS developed “in-house” at each of these companies, with most improvements looking to be made available to the entire OpenZFS community in the near to long term. There's a lot of exciting stuff happening in the OpenZFS community and this post provides an overview of the presented features and proof-of-concepts. The keynote was delivered by Mark Maybee who spoke about the past, present, and future of ZFS at Oracle. An original ZFS developer, he outlined the history of closed-source ZFS development after Oracle's acquisition of Sun. ZFS has a fascinating history, as the project has evolved over the last decade in both open and closed source forms, independent of one another. While Oracle's proprietary internal version of ZFS has diverged from OpenZFS, it has implemented many of the same features. Mark was very proud of the work his team had accomplished over the years, claiming Oracle's ZFS products have accounted for over a billion dollars in sales and are used in the vast majority of Fortune 100 companies. However, with Oracle aggressively moving into cloud storage, the future of closed source ZFS is uncertain. Mark presented a few ideas to transform ZFS into a mainstream and standard file system, including adding more robust support for Linux. Allan Jude from ScaleEngine talked about ZStandard, a new compression method he is developing in collaboration with Facebook. It offers compression comparable to gzip, but at speeds fast enough to keep up with hard drive bandwidth. According to early testing, it improves both the speed and compression efficiency over the current LZ4 compression algorithm. It also offers a new “dictionary” feature for improving image compression, which is of particular interest to Facebook. In addition, when using ZFS send and receive, it will adapt the compression ratio to make the most efficient use of the network bandwidth. Currently, deleting a clone on ZFS is a time-consuming process, especially when dealing with large datasets that have diverged over time. Sara Hartse from Delphix described how “clone fast delete” speeds up clone deletion. Rather than traversing the entire dataset during clone deletion, changes to the clone are tracked in a “live list” which the delete process uses to determine which blocks to free. In addition, rather than having to wait for the clone to finish, the delete process backgrounds the task so you can keep working without any interruptions. Sara shared the findings of a test they ran on a clone with 500MB of data, which took 45 minutes to delete with the old method, and under a minute using the live list. This behavior is an optional property as it may not be appropriate for long-lived clones where deletion times are not a concern. At this time, it does not support promoted clones. Olaf Faaland from Lawrence Livermore National Labs demonstrated the progress his team has made to improve ZFS pool imports with MMP (Multi-Modifier Protection), a watchdog system to make sure that ZFS pools in clustered High Availability environments are not imported by more than one host at a time. MMP uses uberblocks and other low-level ZFS features to monitor pool import status and otherwise safeguard the import process. MMP adds fields to on-disk metadata so it does not depend on hardware, such as SAS. It supports multi-node HA configs and does not affect non-HA systems. However, it does have issues with long I/O delays so existing HA software is recommended as an additional fallback. Jörgen Lundman of GMO Internet gave an entertaining talk on the trials and tribulations of porting ZFS to OS X. As a bonus, he talked about porting ZFS to Windows, and showed a working demo. While not yet in a usable state, it demonstrated a proof-of-concept of ZFS support for other platforms. Serapheim Dimitropoulos from Delphix discussed Faster Allocation with the Log Spacemap as a means of optimizing ZFS allocation performance. He began with an in-depth overview of metaslabs and how log spacemaps are used to track allocated and freed blocks. Since blocks are only allocated from loaded metaslabs but freed blocks may apply to any metaslab, over time logging the freed blocks to each appropriate metaslab with every txg becomes less efficient. Their solution is to create a pool-wide metaslab for unflushed entries. Shailendra Tripathi from Tegile presented iFlash: Dynamic Adaptive L2ARC Caching. This was an interesting talk on what is required to allow very different classes of resources to share the same flash device–in their case, ZIL, L2ARC, and metadata. To achieve this, they needed to address the following differences for each class: queue priority, metaslab load policy, allocation, and data protection (as cache has no redundancy). Isaac Huang of Intel introduced DRAID, or parity declustered RAID. Once available, this will provide the same levels of redundancy as traditional RAIDZ, providing the administrator doubles the amount of options for providing redundancy for their use case. The goals of DRAID are to address slow resilvering times and the write throughput of a single replacement drive being a bottleneck. This solution skips block pointer tree traversal when rebuilding the pool after drive failure, which is the cause of long resilver times. This means that redundancy is restored quickly, mitigating the risk of losing additional drives before the resilver completes, but it does require a scrub afterwards to confirm data integrity. This solution supports logical spares, which must be defined at vdev creation time, which are used to quickly restore the array. Prakash Surya of Delphix described how ZIL commits currently occur in batches, where waiting threads have to wait for the batch to complete. His proposed solution was to replace batch commits and to instead notify the waiting thread after its ZIL commit in order to greatly increase throughput. A new tunable for the log write block timeout can also be used to log write blocks more efficiently. Overall, the quality of the presentations at the 2017 OpenZFS conference was high. While quite technical, they clearly explained the scope of the problems being addressed and how the proposed solutions worked. We look forward to seeing the described features integrated into OpenZFS. The videos and slides for the presentations should be made available over the next month or so at the OpenZFS website. OpenZFS Photo Album (https://photos.google.com/share/AF1QipNxYQuOm5RDxRgRQ4P8BhtoLDpyCuORKWiLPT0WlvUmZYDdrX3334zu5lvY_sxRBA?key=MW5fR05MdUdPaXFKVDliQVJEb3N3Uy1uMVFFdVdR) DragonflyBSD 5.0 (https://www.dragonflybsd.org/release50/) DragonFly version 5.0 brings the first bootable release of HAMMER2, DragonFly's next generation file system. HAMMER2 Preliminary HAMMER2 support has been released into the wild as-of the 5.0 release. This support is considered EXPERIMENTAL and should generally not yet be used for production machines and important data. The boot loader will support both UFS and HAMMER2 /boot. The installer will still use a UFS /boot even for a HAMMER2 installation because the /boot partition is typically very small and HAMMER2, like HAMMER1, does not instantly free space when files are deleted or replaced. DragonFly 5.0 has single-image HAMMER2 support, with live dedup (for cp's), compression, fast recovery, snapshot, and boot support. HAMMER2 does not yet support multi-volume or clustering, though commands for it exist. Please use non-clustered single images for now. ipfw Updates IPFW has gone through a number of updates in DragonFly and now offers better performance. pf and ipfw3 are also still supported. Improved graphics support The i915 driver has been brought up to match what's in the Linux 4.7.10 kernel. Intel GPUs are supported up to the Kabylake generation. vga_switcheroo(4) module added, allowing the use of Intel GPUs on hybrid-graphics systems. The new apple_gmux driver enables switching to the Intel video chipset on dual Intel/NVIDIA and Intel/Radeon Macbook computers. Other user-affecting changes efisetup(8) added. DragonFly can now support over 900,000 processes on a single machine. Client-side SSH by default does not try password authentication, which is the default behavior in newer versions of OpenSSH. Pass an explicit '-o PasswordAuthentication=yes' or change /etc/ssh/ssh_config if you need the old behavior. Public key users are unaffected. Clang status A starting framework has been added for using clang as the alternate base compiler in DragonFly, to replace gcc 4.7. It's not yet complete. Clang can of course be added as a package. Package updates Many package updates but I think most notably we need to point to chrome60 finally getting into dports with accelerated video and graphics support. 64-bit status Note that DragonFly is a 64-bit-only operating system as of 4.6, and will not run on 32-bit hardware. AMD Ryzen is supported and DragonFly 5.0 has a workaround for a hardware bug (http://lists.dragonflybsd.org/pipermail/commits/2017-August/626190.html). DragonFly quickly released a v5.0.1 with a few patches Download link (https://www.dragonflybsd.org/download/) News Roundup (r)vmadm – managing FreeBSD jails (https://blog.project-fifo.net/rvmadm-managing-freebsd-jails/) We are releasing the first version (0.1.0) of our clone of vmadm for FreeBSD jails today. It is not done or feature complete, but it does provides basic functionality. At this point, we think it would be helpful to get it out there and get some feedback. As of today, it allows basic management of datasets, as well as creating, starting, stopping, and destroying jails. Why another tool to manage jails However, before we go into details let's talk why we build yet another jail manager? It is not the frequent NIH syndrome, actually quite the opposite. In FiFo 0.9.2 we experimented with iocage as a way to control jails. While iocage is a useful tool when used as a CLI utility it has some issues when used programmatically. When managing jails automatically and not via a CLI tool things like performance, or a machine parsable interface matter. While on a CLI it is acceptable if a call takes a second or two, for automatically consuming a tool this delay is problematic. Another reason for the decision was that vmadm is an excellent tool. It is very well designed. SmartOs uses vmadm for years now. Given all that, we opted for adopting a proven interface rather than trying to create a new one. Since we already interface with it on SmartOS, we can reuse a majority of our management code between SmartOS and FreeBSD. What can we do Today we can manage datasets, which are jail templates in the form of ZFS volumes. We can list and serve them from a dataset-server, and fetch those we like want. At this point, we provide datasets for FreeBSD 10.0 to 11.1, but it is very likely that the list will grow. As an idea here is a community-driven list of datasets (https://datasets.at/) that exist for SmartOS today. Moreover, while those datasets will not work, we hope to see the same for BSD jails. After fetching the dataset, we can define jails by using a JSON file. This file is compatible with the zone description used on SmartOS. It does not provide all the same features but a subset. Resources such as CPU and memory can be defined, networking configured, a dataset selected and necessary settings like hostname set. With the jail created, vmadm allows managing its lifetime, starting, stopping it, accessing the console and finally destroying it. Updates to jails are supported to however as of today they are only taken into account after restarting the jail. However, this is in large parts not a technical impossibility but rather wasn't high up on the TODO list. It is worth mentioning that vmadm will not pick up jails created in other tools or manually. Only using vmadm created jails was a conscious decision to prevent it interfering with existing setups or other utilities. While conventional tools can manage jails set up with vmadm just fine we use some special tricks like nested jails to allow for restrictions required for multi-tenancy that are hard or impossible to achieve otherwise. Whats next First and foremost we hope to get some feedback and perhaps community engagement. In the meantime, as announced earlier this year (https://blog.project-fifo.net/fifo-in-2017/), we are hard at work integrating FreeBSD hypervisors in FiFo, and as of writing this, the core actions work quite well. Right now only the barebone functions are supported, some of the output is not as clear as we would like. We hope to eventually add support for behyve to vmadm the same way that it supports KVM on SmartOS. Moreover, the groundwork for this already exists in the nested jail techniques we are using. Other than that we are exploring ways to allow for PCI pass through in jails, something not possible in SmartOS zones right now that would be beneficial for some users. In general, we want to improve compatibility with SmartOS as much as possible and features that we add over time should make the specifications invalid for SmartOS. You can get the tool from github (https://github.com/project-fifo/r-vmadm). *** Parallel processing with unix tools (http://www.pixelbeat.org/docs/unix-parallel-tools.html) There are various ways to use parallel processing in UNIX: piping An often under appreciated idea in the unix pipe model is that the components of the pipe run in parallel. This is a key advantage leveraged when combining simple commands that do "one thing well" split -n, xargs -P, parallel Note programs that are invoked in parallel by these, need to output atomically for each item processed, which the GNU coreutils are careful to do for factor and sha*sum, etc. Generally commands that use stdio for output can be wrapped with the stdbuf -oL command to avoid intermixing lines from parallel invocations make -j Most implementations of make(1) now support the -j option to process targets in parallel. make(1) is generally a higher level tool designed to process disparate tasks and avoid reprocessing already generated targets. For example it is used very effictively when testing coreutils where about 700 tests can be processed in 13 seconds on a 40 core machine. implicit threading This goes against the unix model somewhat and definitely adds internal complexity to those tools. The advantages can be less data copying overhead, and simpler usage, though its use needs to be carefully considered. A disadvantage is that one loses the ability to easily distribute commands to separate systems. Examples are GNU sort(1) and turbo-linecount The example provided counts lines in parallel: The examples below will compare the above methods for implementing multi-processing, for the function of counting lines in a file. First of all let's generate some test data. We use both long and short lines to compare the overhead of the various methods compared to the core cost of the function being performed: $ seq 100000000 > lines.txt # 100M lines $ yes $(yes longline | head -n9) | head -n10000000 > long-lines.txt # 10M lines We'll also define the add() { paste -d+ -s | bc; } helper function to add a list of numbers. Note the following runs were done against cached files, and thus not I/O bound. Therefore we limit the number of processes in parallel to $(nproc), though you would generally benefit to raising that if your jobs are waiting on network or disk etc. + We'll use this command to count lines for most methods, so here is the base non multi-processing performance for comparison: $ time wc -l lines.txt $ time wc -l long-lines.txt split -n Note using -n alone is not enough to parallelize. For example this will run serially with each chunk, because since --filter may write files, the -n pertains to the number of files to split into rather than the number to process in parallel. $ time split -n$(nproc) --filter='wc -l' lines.txt | add You can either run multiple invocations of split in parallel on separate portions of the file like: $ time for i in $(seq $(nproc)); do split -n$i/$(nproc) lines.txt | wc -l& done | add Or split can do parallel mode using round robin on each line, but that's huge overhead in this case. (Note also the -u option significant with -nr): $ time split -nr/$(nproc) --filter='wc -l' lines.txt | add Round robin would only be useful when the processing per item is significant. Parallel isn't well suited to processing a large single file, rather focusing on distributing multiple files to commands. It can't efficiently split to lightweight processing if reading sequentially from pipe: $ time parallel --will-cite --block=200M --pipe 'wc -l' < lines.txt | add Like parallel, xargs is designed to distribute separate files to commands, and with the -P option can do so in parallel. If you have a large file then it may be beneficial to presplit it, which could also help with I/O bottlenecks if the pieces were placed on separate devices: split -d -n l/$(nproc) lines.txt l. Those pieces can then be processed in parallel like: $ time find -maxdepth 1 -name 'l.*' | xargs -P$(nproc) -n1 wc -l | cut -f1 -d' ' | add If your file sizes are unrelated to the number of processors then you will probably want to adjust -n1 to batch together more files to reduce the number of processes run in total. Note you should always specify -n with -P to avoid xargs accumulating too many input items, thus impacting the parallelism of the processes it runs. make(1) is generally used to process disparate tasks, though can be leveraged to provide low level parallel processing on a bunch of files. Note also the make -O option which avoids the need for commands to output their data atomically, letting make do the synchronization. We'll process the presplit files as generated for the xargs example above, and to support that we'll use the following Makefile: %: FORCE # Always run the command @wc -l < $@ FORCE: ; Makefile: ; # Don't include Makefile itself One could generate this and pass to make(1) with the -f option, though we'll keep it as a separate Makefile here for simplicity. This performs very well and matches the performance of xargs. $ time find -name 'l.*' -exec make -j$(nproc) {} + | add Note we use the POSIX specified "find ... -exec ... {} +" construct, rather than conflating the example with xargs. This construct like xargs will pass as many files to make as possible, which make(1) will then process in parallel. OpenBSD gives a hint on forgetting unlock mutex (http://nanxiao.me/en/openbsd-gives-a-hint-on-forgetting-unlock-mutex/) OpenBSD gives a hint on forgetting unlock mutex Check following simple C++ program: > ``` #include int main(void) { std::mutex m; m.lock(); return 0; } ``` The mutex m forgot unlock itself before exiting main function: m.unlock(); Test it on GNU/Linux, and I chose ArchLinux as the testbed: $ uname -a Linux fujitsu-i 4.13.7-1-ARCH #1 SMP PREEMPT Sat Oct 14 20:13:26 CEST 2017 x86_64 GNU/Linux $ clang++ -g -pthread -std=c++11 test_mutex.cpp $ ./a.out $ The process exited normally, and no more words was given. Build and run it on OpenBSD 6.2: clang++ -g -pthread -std=c++11 test_mutex.cpp ./a.out pthread_mutex_destroy on mutex with waiters! The OpenBSD prompts “pthreadmutexdestroy on mutex with waiters!“. Interesting! *** Beastie Bits Updates to the NetBSD operating system since OSHUG #57 & #58 (http://mailman.uk.freebsd.org/pipermail/ukfreebsd/2017-October/014148.html) Creating a jail with FiFo and Digital Ocean (https://blog.project-fifo.net/fifo-jails-digital-ocean/) I'm thinking about OpenBSD again (http://stevenrosenberg.net/blog/bsd/openbsd/2017_0924_openbsd) Kernel ASLR on amd64 (https://blog.netbsd.org/tnf/entry/kernel_aslr_on_amd64) Call for Participation - BSD Devroom at FOSDEM (https://people.freebsd.org/~rodrigo/fosdem18/) BSD Stockholm Meetup (https://www.meetup.com/BSD-Users-Stockholm/) *** Feedback/Questions architect - vBSDCon (http://dpaste.com/15D5SM4#wrap) Brad - Packages and package dependencies (http://dpaste.com/3MENN0X#wrap) Lars - dpb (http://dpaste.com/2SVS18Y) Alex re: PS4 Network Throttling (http://dpaste.com/028BCFA#wrap) ***
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Click on Image to Watch Video in QuickTime Player. Please wait. This encode doesn't fast start (bug in 3ivx) so you have to wait for the full 54mb download before autoplay does begin. Thank you for your patience.Click Here to Download and Listen to the 52.5 minute 12 MB mp3 Presentation Audio on your iPodCornerstone Technology for Diffusion of Digital CinemaSony SXRD 4K ProjectorsPresentation to the IEEE SCV Monterey Bay SubsectionBob Lofland, Support EngineerSony Broadcast Division, San Jose CA8.24.05 Digital Media Factory, Santa Cruz CAThe technology and future deployment strategy of these new quad HD resolution Digital Cinema projectors for commercial motion picture theatrical houses. A dozen are already sold in the Northern California Bay Area already. These projectors will be going into a theatre near you within the next few months as Sony deploys them into movie houses this fall 2005 throughout the United States.They are known as the 4K projector because they project at a pixel width and height of more than twice that of HDTV - 4096 wide x 2160 high. This technology quadruples the resolution of modern HDTV projectors and provides a contrast ration of 2000 to 1 with up to 10,000 ANSI lumens.With such impressive specifications, these projectors are expected to provide the cornerstone enabling digital cinema to replace the presently ubiquitous 35mm theater movie projector. The talk goes beyond describing the enabling technology - Silicon Crystal Reflexive Displays. It also deals with Sony's strategy for digital cinema deployment and reviews infrastructure issues to put these projectors to use. They are shipping this month.This lecture with technical diagrams explains in depth how this new technology works. These projectors are in the $100k price range. A smaller home theatre Qualia C-340- projector from Sony is available using the same technology for only about $12k. Sony Press ReleaseSony Broadcast Large Venue/Digital Cinema pageEngadget.com's post with comments
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