Podcasts about changi airport

Singapore shares fell today even as traders mull cooling trade tensions between the US and China. The Straits Times Index was down 0.53% at 3,913.01 points at 2.45pm Singapore time, with a value turnover of S$726.63M seen in the broader market. In terms of companies to watch, we have Koh Brothers Eco Engineering, after a joint venture between Japanese firm Penta-Ocean Construction and a subsidiary of Koh Brothers Eco Engineering bagged a S$999 million contract for the construction of intra-terminal tunnels at Changi Airport’s upcoming Terminal 5. Elsewhere, from the US and China setting up a framework towards a trade pact after two days of high profile talks in London, to Qantas shutting down the operations of its Singapore-based unit Jetstar Asia, more international and corporate headlines remain in focus. On Market View, Money Matters’ finance presenter Chua Tian Tian unpacked the developments with Abhilash Narayan, Investment Strategist, HSBC Global Private Banking and Premier Wealth.See omnystudio.com/listener for privacy information.

Diese Folge ist kein Reisebericht. Sie ist eine Einladung – in ein Leben jenseits der Postkartenmotive. In dieser Episode der BEYOND BORDERS Reihe nehme ich dich mit auf eine ganz persönliche Reise: 7 Jahre Singapur – erzählt an 7 verschiedenen Orte, die mein Leben verändert haben. Jeder dieser Orte steht - auf ihre Art und Weise - für Stärke, strikte Regeln, Transformation, Wachstum, Klarheit, Mut, Identität, Vielfalt, Lebensqualität – und bewusste Entscheidungen. Es geht nicht darum, was ich erlebt habe – sondern was du für dich mitnehmen kannst, wenn du bereit bist, dich auf diese Reise nach Singapore einzulassen. ✨ In dieser Folge erfährst du: Warum ein einfaches Essen im Hawker Center dich mehr über Verbindung und Menschlichkeit lehrt als jedes Executive Board Meeting Wie Sentosa mir gezeigt hat, dass du dich nicht entscheiden musst zwischen Karriere und Lebensqualität Welche Frage ich mir über den Dächern von Marina Bay Sands gestellt habe – und wie sie mein Leben radikal verändert hat Warum Little India ein grandioser Lehrmeister darin ist, echte Vielfalt zu leben, nicht nur zu tolerieren Warum ich gerade im Botanischen Garten immer wieder Klarheit gefunden habe – über mein Business, mein Leben und meinen nächsten Schritt Warum Systeme wie in Singapur der Schlüssel für echtes Wachstum sind – und was du daraus für dein Unternehmen lernen kannst Und was der Changi Airport mir über Timing, Freiheit und bewusste Entscheidungen beigebracht hat – jedes Mal, wenn ich durch diese Türen ging

Peace talks between Moscow and Kyiv, UK antitrust regulation reforms, U.S. President Trump's visit to the Middle East, Australian Prime Minister's Jakarta visit, and Singapore's Changi Airport expansion. Synopsis: A round up of global headlines to start your day by The Business Times. Written by: Howie Lim / Claressa Monteiro (claremb@sph.com.sg) Produced and edited by: Claressa Monteiro Produced by: BT Podcasts, The Business Times, SPH Media --- Follow Lens On Daily and rate us on: Channel: bt.sg/btlenson Amazon: bt.sg/lensam Apple Podcasts: bt.sg/lensap Spotify: bt.sg/lenssp YouTube Music: bt.sg/lensyt Website: bt.sg/lenson Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. Discover more BT podcast series: BT Mark To Market at: bt.sg/btmark2mkt WealthBT at: bt.sg/btpropertybt PropertyBT at: bt.sg/btmktfocus BT Money Hacks at: bt.sg/btmoneyhacks BT Market Focus at: bt.sg/btmktfocus BT Podcasts at: bt.sg/podcasts BT Branded Podcasts at: bt.sg/brpod BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

On The BIG Show today, we discuss the latest updates with Changi Airport's Terminal 5! Check out the full article here: https://www.straitstimes.com/singapore/transport/tel-crl-mrt-lines-to-be-extended-to-serve-changi-airport-terminal-5 Connect with us on Instagram: @kiss92fm @Glennn @angeliqueteo Producers: @shalinisusan97 @snailgirl2000See omnystudio.com/listener for privacy information.

On The BIG Show today, we talk about vegetables, the new terminal being built for Changi Airport and the happiest cities and islands! Connect with us on Instagram: @kiss92fm @Glennn @angeliqueteo Producers: @shalinisusan97 @snailgirl2000See omnystudio.com/listener for privacy information.

On The BIG Show today, we talk about Changi Airport's passenger traffic! Check out the full article here: https://www.straitstimes.com/singapore/changi-airports-passenger-traffic-hits-17-2m-in-q1-2025 Connect with us on Instagram: @kiss92fm @Glennn @angeliqueteo Producers: @shalinisusan97 @snailgirl2000See omnystudio.com/listener for privacy information.

Dipa Swaminathan Founder of the charity “It’s Raining Raincoats” (IRR) helping Singapore’s Migrant Workers - is organizing a Migrant Workers Appreciation event on 20 April to recognise and reward the migrant worker heroes who saved 21 lives during the 8 April River Valley shop house fire. Anyone who wishes to show their thanks to these heroes — through a card, a red packet, a small gift, or simply by being there — is warmly welcome. Dipa talks with Saturday Mornings Sit-Down host Glenn van Zutphen and co-host Neil Humphreys about the 10-year anniversary of IRR and the many, varied tasks they perform for free like giving free rides to the workers when they are leaving Jurong and going to Changi Airport across the island. Migrant Workers Appreciation Event on Sunday, 20 April, 2PM - 4PM at inspIRRe @ 217 Henderson Road #03-07, S159555RSVP: https://tinyurl.com/MWHeroesRSVPSee omnystudio.com/listener for privacy information.

Big moves, bold bets, and market mayhem - what’s driving investor sentiment today? We break down the market’s biggest stories - and what they mean for your portfolio. Tariffs or not, some bold companies are making big moves to either list or buy out the competitors. Who are these confident market players? Join Host Michelle Martin with Ryan Huang as they unpack Apple’s tariff-dodging airlift, IPO ambitions from Chagee and Vin Holdings, and the impact of a 145% US-China tariff war on Tesla, GM, and Hollywood giants, as they dive into Prada’s headline-making Versace buy and ST Engineering’s major Taiwan win. Also discussed are Prada, Versace, Capri, ST Engineering, Chagee, Vin Holdings, Apple, Tesla, GM, Disney, Warner Bros Discovery, CapitaLand Investment, DBS, UOB, SGX, Jardine Matheson, Mapletree PanAsia Commercial Trust, Changi Airport.See omnystudio.com/listener for privacy information.

Since 2018, Parklab has been at the forefront of revolutionizing play and recreational spaces. Whether it's the whimsical indoor space at Changi Airport or the timber playground at Nassim Mansion, they are a testament to this vision. By designing spaces that integrate seamlessly with their surroundings, Parklab ensures that the act of play is accessible for all. CEO Jensen Goh is not just building playgrounds, he's also cultivating spaces that nurture imagination, joy, and a sense of freedom for future generations. So, how can play shape our world? On The Right Business, Hongbin Jeong speaks with Jensen Goh, CEO, Parklab Group to find out more. Presented by: Hongbin Jeong Produced and Edited by: Nadiah Koh (nadkoh@sph.com.sg) Want to get featured on our show? Drop me an email today!See omnystudio.com/listener for privacy information.

Join Michelle Martin on her tour of markets! Asia-Pacific markets are trading in the green this morning, amid hopes of lighter Trump tariffs. Hosted by Michelle Martin with Ryan Huang, the duo discusses SAP’s ascent over Novo Nordisk and LVMH, GameStop’s Bitcoin pivot, and Chagee’s U.S. listing. They dive into DFI Retail’s supermarket selloff, Frasers Centrepoint Trust’s big mall move, and OUE’s new Changi Airport hotel. Plus, the STI’s fresh high, and Napster’s $200 million metaverse comeback!See omnystudio.com/listener for privacy information.

Which airline has the most number of flights departing from Changi Airport? What is the capital of Brunei? Can you guess the song based on just the lyrics?Put your brains to the test in our inaugural Daily Ketchup Quiz Show, where four brave teams compete against each other in an intense trivia showdown to be crowned the first ever quiz show champion! Witness as the teams battle it out with their wits across a variety of general knowledge questions, from Singapore to geography to history to music. Can YOU outsmart our teams? Share your results in the comments below!#dailyketchupquizshow #singapore #dailyketchup #trending #trivia Hosted on Acast. See acast.com/privacy for more information.

Join Penny Thomas and Megan French as they round up February’s biggest travel headlines. In this episode, they unpack London Heathrow’s controversial expansion plans, Changi Airport’s near-full recovery and troubling reports of scams at Bali’s international airport. They also explore new airline routes — like Cathay Pacific’s flights to Rome — and the highly anticipated opening of Raffles Sentosa Singapore. And if months at sea sound like a dream (or a nightmare), Viking’s newly announced 2026-27 World Cruise itineraries might just sway you. + Subscribe to The Pod Well Travelled where you get your podcasts — and share it to your family and friends. + Sign up for eTravel via thewest.com.au/manage-email-preferences. It’s our free digital edition of travel that gets delivered to your inbox once a week and is full of new stories, fresh podcast episodes, upcoming events and more. + We’d love to hear from you — send your questions, comments or feedback for the podcast to The Pod Well Travelled team via travel@wanews.com.au.See omnystudio.com/listener for privacy information.

US President Trump suggests Palestinians should move to Jordan and Egypt; Perplexity AI revises merger proposal with TikTok's parent ByteDance; South Korea's President Yoon faces insurrection charges and Singapore’s Changi Airport forecasts growth after missing full recovery. Synopsis: A round up of global headlines to start your day by The Business Times. Written by: Howie Lim / Claressa Monteiro (claremb@sph.com.sg) Produced and edited by: Claressa Monteiro Produced by: BT Podcasts, The Business Times, SPH Media --- Follow Lens On Daily and rate us on: Channel: bt.sg/btlenson Amazon: bt.sg/lensam Apple Podcasts: bt.sg/lensap Spotify: bt.sg/lenssp YouTube Music: bt.sg/lensyt Website: bt.sg/lenson Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice. Discover more BT podcast series: BT Mark To Market at: bt.sg/btmark2mkt WealthBT at: bt.sg/btpropertybt PropertyBT at: bt.sg/btmktfocus BT Money Hacks at: bt.sg/btmoneyhacks BT Market Focus at: bt.sg/btmktfocus BT Podcasts at: bt.sg/podcasts BT Branded Podcasts at: bt.sg/brpod BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

In this episode, we uncover how telecom companies can monetize 5G technology and seize a projected $100 billion market opportunity. Drawing insights from How telecoms can monetize 5G, we explore the transformative power of 5G across industries, from enhanced mobile broadband to smart cities, autonomous vehicles, and real-time data solutions. Join us as we discuss real-world examples, challenges, and strategies for telecoms to thrive in this new era of connectivity.What You'll Learn in This Episode:The Three Horizons of 5G Adoption:Horizon 1: Enhanced mobile broadband for faster speeds and smoother streaming.Horizon 2: Dedicated 5G networks powering smart cities and enterprise solutions.Horizon 3: Unlocking new revenue streams through innovation and integration.Real-World Applications of 5G:How Singapore's Changi Airport uses 5G for autonomous vehicles and secure, high-speed data transfers.Examples of intelligent edge aggregators enabling real-time decision-making for delivery robots and other IoT devices.Consumer and Industry Benefits of 5G:Faster internet, seamless data transfer, and improved rural connectivity.Transformative impacts on healthcare, transportation, manufacturing, and entertainment.Challenges and Opportunities for Telecoms:Moving beyond connectivity to become solution providers and platform builders.Partnering with tech companies and adopting intelligent edge solutions to enhance service offerings.Future Outlook on 5G and Beyond:The UK's Wireless Infrastructure Strategy and its focus on universal connectivity.Insights into the emerging 6G landscape, including network slicing and integrated sensing.Be part of the 5G revolution! Subscribe for more episodes on transformative technologies and insights shaping the future of connectivity. Visit The Future of Commerce for more in-depth articles and resources.

Key updates include the US Federal Reserve's interest rate cut, Russia's support for Trump, China's economic measures, and Malaysia-Singapore economic discussions. Additionally, Changi Airport's fee hikes and OCBC's strong profit report are spotlighted. Synopsis: A round up of global headlines to start your day by The Business Times.  Written by: Howie Lim / Claressa Monteiro (claremb@sph.com.sg)  Recording engineer: Joann Chai Pei Chieh Produced and edited by: Claressa Monteiro Produced by: BT Podcasts, The Business Times, SPH Media --- Follow Lens On Daily and rate us on: Channel: bt.sg/btlenson Amazon: bt.sg/lensam Apple Podcasts: bt.sg/lensap Spotify: bt.sg/lenssp YouTube Music: bt.sg/lensyt Website: bt.sg/lenson Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party's products and services. Please consult professional advisors for independent advice.  Discover more BT podcast series: BT Mark To Market at: bt.sg/btmark2mkt  WealthBT at: bt.sg/btpropertybt PropertyBT at: bt.sg/btmktfocus BT Money Hacks at: bt.sg/btmoneyhacks BT Market Focus at: bt.sg/btmktfocus BT Podcasts at: bt.sg/podcasts BT Branded Podcasts at: bt.sg/brpod BT Lens On: bt.sg/btlenson  See omnystudio.com/listener for privacy information.

【欢迎订阅】每天早上5:30，准时更新。【阅读原文】标题:What the surging gold price says about a dangerous worldFinancial fears and geopolitical tremors combine to great effect正文：Less than a mile from Singapore's luxurious Changi Airport sits a rather less glamorous business park. Residents of the industrial estate include freightand logistics firms, as well as the back offices of several banks. One building is a little different, however. Behind a glossy onyx facade, layers of security and imposing steel doors, sits more than $1bn in gold, silver and other treasures. “The Reserve” hosts dozens of private vaults, thousands of and a cavernous storage room where precious metals sit on shelves rising three storeys above the ground.知识点：luxurious adj. /lʌɡˈʒʊəriəs/very comfortable; containing expensive and enjoyable things⼗分舒适的；奢侈的• a luxurious hotel豪华宾馆• luxurious surroundings豪华舒适的环境获取外刊的完整原文以及精讲笔记，请关注微信公众号「早安英文」，回复“外刊”即可。更多有意思的英语干货等着你！【节目介绍】《早安英文-每日外刊精读》，带你精读最新外刊，了解国际最热事件：分析语法结构，拆解长难句，最接地气的翻译，还有重点词汇讲解。所有选题均来自于《经济学人》《纽约时报》《华尔街日报》《华盛顿邮报》《大西洋月刊》《科学杂志》《国家地理》等国际一线外刊。【适合谁听】1、关注时事热点新闻，想要学习最新最潮流英文表达的英文学习者2、任何想通过地道英文提高听、说、读、写能力的英文学习者3、想快速掌握表达，有出国学习和旅游计划的英语爱好者4、参加各类英语考试的应试者（如大学英语四六级、托福雅思、考研等）【你将获得】1、超过1000篇外刊精读课程，拓展丰富语言表达和文化背景2、逐词、逐句精确讲解，系统掌握英语词汇、听力、阅读和语法3、每期内附学习笔记，包含全文注释、长难句解析、疑难语法点等，帮助扫除阅读障碍。

Join Michelle Martin on her tour of markets! Hosted by Michelle Martin with Ryan Huang, this episode focuses on director deals involving CNMC Goldmine, Travelite, and Noel Gifts, examining the implications for their stock prices. Discover Morgan Stanley's emerging market picks, including Petro China and Xiaomi, and how China's economic measures are shaping investment opportunities. Stay tuned for earnings updates from Coca-Cola, Tesla, and the latest on REITs like Keppel and Mapletree. The show wraps up with a look at BMW's recalls, P&G's sales decline, and Changi Airports' new management deal in Haikou.See omnystudio.com/listener for privacy information.

fWotD Episode 2722: Changi Airport MRT station Welcome to Featured Wiki of the Day, your daily dose of knowledge from Wikipedia’s finest articles.The featured article for Thursday, 17 October 2024 is Changi Airport MRT station.Changi Airport MRT station is an underground Mass Rapid Transit (MRT) station in Changi, Singapore. The station is the terminus of the Changi Airport branch of the East–West Line (EWL); it is operated by SMRT Trains and is built in an east–west direction. The station directly connects to Terminals 2 and 3 of Changi Airport and serves other airport amenities including the retail complex of Jewel.A rail connection to the airport had been planned in the 1980s but these plans were shelved due to the low financial viability of such a branch. With increased air traffic to Changi Airport and the proposal of Terminal 3 in 1994, the plans were revived. The current two-station branch line was finalised in 1996 and construction began in 1998. Changi Airport station opened on 8 February 2002 with lower passenger demand than expected, but it continues to provide an alternative transport option to the airport. In May 2019, it was announced Changi Airport station would be incorporated into the Thomson–East Coast Line by 2040 as it extends to the airport's Terminal 5.Designed by Skidmore, Owings and Merrill, Changi Airport station includes elements that cater to airport travellers such as wider faregates at the platforms. The glass atrium walls at the ends of the station support an illuminated bridge that spans the island platform while allowing maximum sunlight into the station.This recording reflects the Wikipedia text as of 01:11 UTC on Thursday, 17 October 2024.For the full current version of the article, see Changi Airport MRT station on Wikipedia.This podcast uses content from Wikipedia under the Creative Commons Attribution-ShareAlike License.Visit our archives at wikioftheday.com and subscribe to stay updated on new episodes.Follow us on Mastodon at @wikioftheday@masto.ai.Also check out Curmudgeon's Corner, a current events podcast.Until next time, I'm generative Matthew.

Aurrigo International PLC CEO David Keene talked with Proactive's Stephen Gunnion about the company's efforts to revolutionise airport operations with electric and autonomous vehicles. Keene explained that Aurrigo is focusing on airside solutions, primarily for baggage and cargo handling. The company works with major clients like Changi Airport in Singapore, Cincinnati in the US, and Schiphol in the Netherlands, addressing key post-COVID challenges such as labour shortages and operational efficiency. Discussing future growth, Keene highlighted that Aurrigo's solutions could be deployed in over 600 airports worldwide, with their electric and autonomous technology offering seamless scalability across different airport sizes. He also mentioned that Aurrigo's latest vehicle, the Auto-Dolly Tug, provides a fully autonomous solution for moving baggage containers across airport runways, further advancing automation in the aviation industry. Looking ahead, Keene emphasised the company's focus on key markets in Europe, North America, and Southeast Asia, noting that airports are transitioning from diesel and petrol-driven vehicles to electric ones, aligning with global carbon reduction goals. For more insights from David Keene and other industry leaders, be sure to like this video, subscribe to Proactive's YouTube channel, and enable notifications for the latest updates! #Aurrigo #AirportAutomation #AutonomousVehicles #ElectricVehicles #AviationTech #DavidKeene #CargoHandling #BaggageSolutions #SustainableAirports #ProactiveInvestors #ElectricFuture #ProactiveInvestors #invest #investing #investment #investor #stockmarket #stocks #stock #stockmarketnews

To get this good news weekly, you can sign up to our Good Newsletter here.In this week's wrap of good news, we talk about the very good doggos who graduated, a new flower installation at Changi Airport and the scientist bringing women researchers up the ladder.Zara's recommendation: https://open.spotify.com/show/7haI4Ue3ZxvHig63xuZWQcEmma's recommendation: https://www.recipetineats.com/chocolate-cake/ Hosts: Zara Seidler and Emma GillespieProducer: Orla Maher lThe Daily Aus is a media company focused on delivering accessible and digestible news to young people. We are completely independent. If you'd like to support us, the best way to do that is to click ‘follow' on Spotify or Apple and to leave us a five-star review. Also, telling a friend about TDA always helps! Want more from TDA?Subscribe to The Daily Aus newsletterSubscribe to The Daily Aus' YouTube Channel Have feedback for us?We're always looking for new ways to improve what we do. If you've got feedback, we're all ears. Tell us here.See omnystudio.com/listener for privacy information.

If you've been to the newly revamped Changi Airport Terminal 2, you've would've noticed this landmark feature located at the heart of the departure hall.  Does an immersive digital waterfall ring a bell? Called The Wonderfall, the 14-metre tall digital waterfall is a piece of digital art and is said to be the result of a highly creative and technical challenge.  The LED wall, for one thing, is made up of close to 900 flat and flexi-curve tiles, which blends seamlessly with the vertical green wall and the facade of the airport terminal. Along with piano music and sounds of the waterfall rush, the Wonderfall was quite the spectacle.  But ever wondered who are the ones behind such digital entertainment experiences combining video, lighting, sounds and special effects? Well, that's exactly who we're going to talk to for today. Founded in 2001, our guest Moment Factory is a multimedia entertainment studio that specialises in the conception and production of immersive environments for its customers in public spaces. The Montreal-headquartered firm has a geographical presence in major cities such as Paris, Tokyo, New York and Singapore. It serves some of the world's largest companies such as Microsoft, Billie Eilish, Changi Airport, the NFL, Madonna, the City of Barcelona, Sony and cruise operator Royal Caribbean, and is behind some of the most notable installations like Las Vegas Sphere.  But how would the firm define its value proposition given such a diverse customer base? Meanwhile, Grand View Research estimates the global immersive entertainment market to grow at a CAGR of 24.6% from 2024 to 2030 to reach US$426.77 billion by 2030. But where does digital immersive experience fit within the market, and what will be the key drivers of growth for Moment Factory? On Under the Radar, The Evening Runway's finance presenter Chua Tian Tian posed these questions to Danny Tan, Singapore-based Managing Producer, Moment Factory.See omnystudio.com/listener for privacy information.

The British arrived in Singapore in January 1819 when Sir Stamford Raffles landed on the island, establishing it as a trading post for the British East India Company. Singapore declared independence from Britain in 1963 and became part of Malaysia. Due to political and cultural differences, Singapore separated from Malaysia and became independent in 1965. And that was the start of the economic miracle that saw its GDP multiply from $1 billion in 1960 to approximately $300 billion in 2014.

Great service is so fleeting and  illusive. You encounter it and then like the morning mist, the next minute it is gone.  One company representative is so spectacularly helpful and then next one is seemingly possessed by evil spirits and demonic. As companies how do we get the angels inside our staff to engage with the clients, rather than having reputation destroying devils intrude.  Good service, consistently delivered, is no accident and so it has to be made to occur.  How can we do that? Jan Carlzon many years ago published a tremendous guide to customer service.  He had the job of turning around SAS airlines and captured that experience in his book “Moments Of Truth”.  Carlson's insights flooded back to me when I checked into a hotel in Singapore.  By the way, the drive in from Changi Airport is a credit to the Singaporean Government, who spend millions every year to develop and maintain their landscaped, leafy, green, tropical thoroughfares.  This is smart.  You are already in a pleasant mood just getting into town.  While going through the check-in process at the hotel, a waiter from the adjoining restaurant approached me bearing an ice-cold glass of freshly squeezed juice.  Singapore is very humid and trust me, after a long flight, that ice cold beverage went down very well.  I thought this is really well thought through customer service by this Hotel. One of Carlzon's observations about customer service however was the importance of consistency of delivery.  For example, visualise the telephone receptionist answering your call in a pleasant, helpful manner and you are uplifted by your exposure to the brand.  The next staff member receiving the transferred call however, is grumpy, disinterested and unfriendly. Instantly,  your mood and positive impression plummet. You are suddenly irritated by this company, who have just damaged their brand by their lack of an ability to sustain good service across only two consecutive touch points with the customer.  How do you feel when you are given the run around from department to department? So back to my story.  As I get to my room, in good spirits after unexpectedly receiving my ice-cold juice, I find out the television isn't working.  After a forensic search for the cause, including a few harsh words with the television controller, I discover the power is not on.  There is a card slot next to the door that initiates the power supply to the room.  Actually, I discovered the same system in the elevator, when I unsuccessfully tried to select my floor.  Yes, I worked it all out eventually, but the thought occurred to me that the pleasant, busy young woman checking me into the hotel, failed to mention these two salient facts to me.  Sustainability of good service has to be the goal if you want to protect or grow your brand. Let me mention a customer service breakdown I particularly dislike here in Japan.  When you call just about any organization here, you get a very flat voice answering the phone saying in Japanese ,“XYZ company here”.  You ask to speak with that very excellent and impressive member of staff, Ms. Suzuki whom you met recently. The flat uninterested voice tells you that she “is not at her desk right now” and then you are abandoned to stone cold motherless silence.  The “may I take down your name and phone number so that she can call you back” bit is rarely offered.   Instead, you are left hanging on the phone. The inference of the silence is that if Ms. Suzuki is not around, that is your problem buddy and you should call back later, rather than expect a return call.  Again, to Carlzon's point, these inconsistencies of customer service directly damage the brand.  In this example, when I had previously met Ms. Suzuki, I was impressed by her and consequently I had a good impression of the whole organisation.  I was projecting that positive vibe to the entire company. The person taking the call has just put that positive image of the brand to the sword. When you are the leader of your company, you presume that everyone “gets it” about representing the brand and that the whole team delivers consistent levels of service.  You expect that your whole team is supporting the marketing department's efforts to create an excellent image of the organization.  After all, you have been spending truckloads of money on that marketing effort, haven't  you? But are all the staff supporting the effort to build the brand?  Perhaps they have forgotten what you have said about consistent customer service in the past or they are a new hire or a part-timer who didn't get properly briefed.  I heard one of my recent hires in the sales team answering the phone with an unhelpful tone in his voice.  He actually sounded like he was angry.  He was in his fifties, so no boy, but obviously that had been his standard, ugly phone manner throughout his entire working life.  A perpetual brand killer, client alienating, reputation destroyer right there.  We have an open plan office, so I could hear this. If you are encased in the dark wood paneled corner executive crib with a tremendous view, then maybe you will never know what is going on in the engine room and therefore be unable to do anything about it. Leaders, we should all sit down and draw the spider's web of how customers interact with us and who they interact with.  We should expect that nobody on our team gets it about the preservation of the brand and determine that we have to tell them all again, again and again.  So how about this for a starter for educating our staff to do a better job protecting and enhancing the brand: Answer the phone with a pleasant, happy voice. Be helpful and offer your name first, so the customer won't be embarrassed that they didn't recognise your voice.  It also gives the caller confidence that a real person is going to take care of their needs. If you take the call and the person they are calling isn't there, proactively offer to ensure they get a call back as soon as possible and guarantee you will get their message through to them. End with thanking them for their call and again leave your name, in case there is anything further the caller may need. First impressions count, but so do all the follow-up impressions, if we want to build a sustainable, consistent positive image with our customers.  Consistency of good experiences doesn't happen automatically.  We have to look again at all of our touch points with our customers and ensure that everyone in the team understands their place in maintaining the excellent brand we have built up. Action Steps Draw your spiders web of client touch points and identify who needs training, including non-regular staff. Design the experience you want the client to have and train everyone around the content. Look at your systems for moving or transitioning the client through the organization, to make sure the client experience is consistently good. Always check to see what you think is happening is actually the case.  

In this episode, Paula Macaggi takes you on an exhilarating journey to Singapore, where she attended the much-anticipated NRF APAC event. Tune in as Paula shares her firsthand experiences and key insights from the event, held from June 11-13, 2024. Discover why Singapore, known as the City of Lights, was the perfect host for this international retail event. Explore the stunning Changi Airport, marvel at the iconic Marina Bay Sands, and dive deep into the world of APAC retail. Paula's discussions with industry experts like Ian Scott and Ryf Quail provide a unique perspective on the region's growth and potential. Learn about innovative retail strategies from leading brands like Fairprice, Don Don Donki, Uniqlo, and more. Whether you're curious about the latest retail technologies, fascinated by consumer behavior in the APAC region, or simply love hearing about Paula's travel adventures, this episode has something for everyone. Join us for episode 27 of OFFBounds, and don't forget to subscribe for more global content coming your way!

Asian equities rally; Possible snap legislative elections in France cause fear; China's sovereign bonds close at a record high and Singapore's Changi Airport reports a 20 per cent year-on-year jump in air freight handled. Synopsis: Market Focus Daily is a closing bell roundup by The Business Times that looks at the day's market movements and news from Singapore and the region. Written by: Howie Lim (howielim@sph.com.sg) Recording engineer: Joann Chai Pei Chieh Produced and edited by: Lee Kim Siang & Claressa Monteiro Produced by: BT Podcasts, The Business Times, SPH Media --- Follow Market Focus Daily and rate us on: Channel: bt.sg/btmktfocus Amazon: bt.sg/mfam Apple Podcasts: bt.sg/mfap Spotify: bt.sg/mfsp YouTube Music: bt.sg/mfyt Google Podcasts: bt.sg/mfgo Website: bt.sg/mktfocus Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party's products and services. Please consult professional advisors for independent advice.  Discover more BT podcast series: BT Mark To Market at: bt.sg/btmark2mkt  WealthBT at: bt.sg/btpropertybt PropertyBT at: bt.sg/btmktfocus BT Money Hacks at: bt.sg/btmoneyhacks BT Podcasts at: bt.sg/podcasts BT Branded Podcasts at: bt.sg/brpod BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

Michelle Martin and Ryan Huang as they dive into corporate earnings with a focus on Changi Airport Group, Nio, and Meituan. Discover how Changi Airport Group's profits soared and why Nio's losses might turn around. Learn also about Meituan's impressive profit growth. They also cover GameStop's surge, Microsoft and Nvidia's regulatory challenges, and key market movements, including Robinhood's acquisition of Bitstamp and J.M. Smucker's post-earnings gains. Get insights on local market trends and more.See omnystudio.com/listener for privacy information.

“Pussy cat, pussy cat, where have you been? I've been to London to visit the Queen.” Kevin Flanagan didn't meet the Queen in London, but in Singapore and what a gift she gave him. It was in a franchise shop at the busy Changi Airport, one of the largest transportation hubs in Asia, where Kevin literally bumped into Her Majesty. And that started a chain of events that gave him one of the greatest journeys and thrills of his life! Listen to Kevin's account of a magic and royal moment. And why not listen back to The Top Travel Destinations special guides to find out where to stay, eat, drink and explore in some of the world's top destinations?  Plus, follow The Top Travel Destinations on social media!  Instagram: @thetoptraveldestinations X: @becreativkev Facebook: The Top Travel Destinations

This week, Monocle's Aarti Betigeri is at Jewel in Singapore's Changi Airport, the leafy culinary and retail destination in the middle of one of the world's biggest travel hubs. Here, she shares go-to spots for the hungry traveller. See omnystudio.com/listener for privacy information.

In our Wide World segment… Saturday Mornings host Glenn van Zutphen and co-host, award-winning author Neil Humphreys are joined by David Mann, Chief Economist, Asia Pacific at Mastercard about the fifth annual “Mastercard Travel Trends 2024” and the record-breaking consumer spending levels and the significant increases in passenger traffic and a growing share of wallet directed towards travel. Comprehensive insights into the evolving landscape of the global travel industry across 74 markets, including 13 in the Asia Pacific region (APAC). In Singapore, Changi Airport saw a record-breaking 16.5 million passengers in the first quarter of 2024, surpassing pre-pandemic levels of passenger traffic; who's coming to Singapore and where are Singaporeans traveling to, and what they're spending on.See omnystudio.com/listener for privacy information.

MALAM SERAM, PODCAST CERITA SERAM | SELAMAT HARI RAYASuka bacaan kisah-kisah seram, sila subscribe ke saluran Malam Seram! Malam Seram LIVE show Isnin hingga Khamis 11 malam dan Jumaat 11.59 malam MALAM SERAM adalah segmen LIVE perkongsian pengalaman seram dan misteri. Anggap ia hanya sekadar perkongsian sahaja. Jangan mudah percaya dan terlalu taksub dengan apa yang anda dengar! MALAM SERAM The Horror Talk Show Bukan Sekadar Cerita Seram.Become a supporter of this podcast: https://www.spreaker.com/podcast/malam-seram--3347472/support.

Harvey Weinstein's 2020 conviction for sexual assault and rape overturned by New York's highest court. In Asia, former Malaysian prime minister Mahathir Mohamad is among individuals being investigated in connection with a graft probe involving his sons. And in Singapore, a new 255-room hotel under the boutique Hotel Indigo brand will open at Changi Airport's T2 by 2028. Synopsis: A round up of global headlines to start your day by The Business Times.  Written by: Lee Kim Siang (kimsiang@sph.com.sg) / Claressa Monteiro (claremb@sph.com.sg) Recording engineer: Joann Chai Pei Chieh Produced and edited by: Lee Kim Siang & Claressa Monteiro Produced by: BT Podcasts, The Business Times, SPH Media --- Follow Lens On Daily and rate us on: Channel: bt.sg/btlenson Amazon: bt.sg/lensam Apple Podcasts: bt.sg/lensap Spotify: bt.sg/lenssp YouTube Music: bt.sg/lensyt Google Podcasts: bt.sg/lensgo Website: bt.sg/lenson Feedback to: btpodcasts@sph.com.sg Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party's products and services. Please consult professional advisors for independent advice.  Discover more BT podcast series: BT Mark To Market at: bt.sg/btmark2mkt  WealthBT at: bt.sg/btpropertybt PropertyBT at: bt.sg/btmktfocus BT Money Hacks at: bt.sg/btmoneyhacks BT Market Focus at: bt.sg/btmktfocus BT Podcasts at: bt.sg/podcasts BT Branded Podcasts at: bt.sg/brpod BT Lens On: bt.sg/btlensonSee omnystudio.com/listener for privacy information.

MBS's record numbers, Netflix impressive first quarter earnings and change in disclosing subscriber numbers, Tim Cook is in Singapore, could we see more Apple investment in SIngapore? The SNP 500's losing streak. India's elections kick off, hows the market reacting? MIchelle also looks at Changi airports fall in at the a world airport award's list, UBS dealing sharply with its China funds, TSMC and possible profit taking and a public company with a great music catalogue.See omnystudio.com/listener for privacy information.

Wer nach Singapur fliegt, muss am Changi-Airport nicht viel Zeit einkalkulieren. Denn der internationale Flughafen des kleinen Inselstaates funktioniert äußerst effizient. Geschäftsleute wissen das sehr zu schätzen, berichtet Dominique Herold, die als Geschäftsführerin des German Centre Singapur deutsche Unternehmen beim Schritt nach Südostasien unterstützt: "Man versucht immer den Rekord zu brechen, wenn man wieder nach Singapur einfliegt", erzählt sie im Podcast "Wirtschaft Welt & Weit". Vom Touchdown auf der Landebahn bis nach draußen könne man es in nur 20 Minuten schaffen.Der Flughafen ist eine Art Visitenkarte für Singapur. Denn auch sonst legt das Land gerne mal den Turbo ein. Für den ASEAN-Experten Daniel Müller gehört es gewissermaßen zur DNA des Inselstaates, immer einen Tick "schneller, besser und smarter" zu sein als andere. Die Menschen seien sich des schwierigen geopolitischen Umfelds bewusst und stets darum bemüht, die große Abhängigkeit Singapurs bei Rohstoffen, Energie oder Nahrungsmittel zumindest ein Stückweit auszugleichen. Diese Denkweise schlage sich auch auf die Geschäftskultur nieder, berichtet Müller: "Und davon profitieren die Unternehmen."Über 2000 deutsche Firmen sind aktuell in Singapur aktiv. Neben einem guten Geschäftsklima führt auch die Nähe zu anderen ASEAN-Staaten dazu, dass das Land als Sprungbrett für ganz Südostasien gilt. Wo genau liegt das Zukunftspotenzial? Welche Branchen sind besonders gefragt? Und wie positioniert sich das multikulturelle Singapur im Spannungsfeld zwischen dem Westen und China? Über das und mehr diskutiert Host Mary Abdelaziz-Ditzow in der neuen Podcast-Folge mit ihren Gästen Dominique Herold und Daniel Müller.Dominique Herold lebt schon seit sechs Jahren in Singapur. Seit drei Jahren leitet sie das dortige German Centre for Industry and Trade und bietet Eindrücke aus erster Hand. Daniel Müller hingegen schaut von außen auf Singapur und hat dabei immer auch die Nachbarstaaten genau im Blick: Er ist Regionalmanager ASEAN beim OAV - German-Asia-Pacific Business Association. Schreiben Sie Ihre Fragen, Kritik und Anmerkungen gern an podcasts@ntv.de.+++ Unsere allgemeinen Datenschutzrichtlinien finden Sie unter https://datenschutz.ad-alliance.de/podcast.html +++Unsere allgemeinen Datenschutzrichtlinien finden Sie unter https://art19.com/privacy. Die Datenschutzrichtlinien für Kalifornien sind unter https://art19.com/privacy#do-not-sell-my-info abrufbar.

A Deepavali banner that asked revellers to clean up after themselves caused disquiet on social media, prompting the MP in charge of the area to remove the sign to avoid misunderstandings. Was it really necessary to get rid of the banner? Also, in-person social mixers are becoming popular among Singapore youth, in a strange reversion to a world before social media and Tinder. Why are we heading back in that direction?Find us here! YLB Subreddit YLB TikTok YLB IG YLB YouTube Our Folklory Christmas Cassette We've launched this limited edition bluetooth Folklory speaker that comes pre-loaded with your Folklories  We've extended the sale to 16th Nov, so order by then, and get a Christmas Cassette free, delivered to you by 25 Dec guaranteed So if you're looking for a truly one-of-a-kind Christmas gift, order yours here! (After) Life Support Time to binge! All 10 episodes of the series are out now! Please leave a comment on Spotify to tell us what you thought about our horror comedy Make sure to “Follow” on Spotify! Deepavali “Litter-Free” Banner Removed Banner asking residents in Mountbatten to clean up litter after Deepavali revelry to be taken down MP Lim Biow Chuan asks PA staff to remove Mountbatten Deepavali banner that gave rise to misunderstanding Mountbatten MP Lim Biow Chuan asks for removal of Deepavali banner following complaints about 'litter free' message Decoding Deepavali and Diwali: A celebration of lights Social Mixers Help Singaporeans Make FriendsSocial mixers for friendships gain traction among young adults in S'pore | The Straits TimesOne Shiok Comment Comment by mohammedshareef4291 Comment by thesandien One Shiok Thing Liverpool troll bumps into Man U legend Gary Neville at Changi Airport, tags 'Jamie Carragher' BAD EDUCATION Trailer (2020) Hugh Jackman, Comedy Movie Mics and Headphones from @shureChairs from @ergotunechairDesk from @castlerysgEdited and mixed by Tristen Yeak

Episode Notes Airbnb released its latest set of product enhancements on Wednesday — including Guest Favorites, new badges that identify customers' favorite homes, reports Executive Editor Dennis Schaal. Schaal writes that Airbnb will place a Guest Favorites badge on 2 million of its properties. Those badges will help travelers pick stays based on homes' ratings. Schaal notes that hosts will benefit from several other features as well. Airbnb said hosts will be able to create AI-powered photo tours of their homes in seconds.  In addition, Airbnb said it's overhauling ratings and reviews to make them more guest-friendly. Guests will be able to sort reviews by when they were written and their rating scores.   Next, Las Vegas' Sphere arena opened to much fanfare in September, headlined by a U2 concert. But will it be a profitable venue? Newly released data highlighted the risks and rewards of the $2.3 billion structure, writes Travel Experiences Reporter Selene Brophy.   While Sphere Entertainment CEO James Dolan expressed optimism about the Sphere's potential, Brophy notes analysts are uncertain if it will generate enough revenue to offset the enormous initial investments. Revenue from the Sphere's opening didn't cover its first quarter direct operating expenses. However, one media executive said the Sphere was on its way to becoming a global landmark due to the publicity it's already received. Brophy adds its owners are hopeful upcoming major events in Las Vegas will help expose visitors to the venue.  Finally, Singapore Airlines is coming off a strong September quarter. But the company is not resting on its laurels as its rivals continue their recoveries, reports Edward Russell, editor of Skift publication Airline Weekly. Singapore Airlines posted a $589 million operating profit during the quarter. Company executives attributed the success to strong peak summer travel demand and lower fuel prices. And Russell writes the carrier is developing a multi-part strategy to maintain a competitive advantage, including extending its network of airline partnerships around the world.  Russell adds that Singapore Airlines is working to increase connectivity over the city-state's Changi Airport. Singapore Airlines and budget subsidiary Scoot plan to serve 23 destinations in China by December. 

How much of an impact would MAS' new curbs on DBS have on its profitability? What's the biggest takeaway between Qualcomm's upbeat forecast and PayPal & Airbnb's weaker-than expected guidance? Michelle Martin and Ryan Huang investigate.See omnystudio.com/listener for privacy information.

On this episode of Market View, Michelle Martin and Ryan Huang takes a closer look at Marina Bay Sands' latest Q2 earnings results and Grab's acquisition of taxi company Trans-cab. They also analyse the latest set of US earnings results and explore the message that analysts are taking from the bank results. See omnystudio.com/listener for privacy information.

Son of Ex-Changi Airport Group Chairman Jailed for Lying Karl Liew, son of ex-Changi Airport Group chairman, gets jail for lying to judge in Parti Liyani's trial No apology from Karl Liew or his family, says Parti Liyani who 'lost reputation and money' after false theft claims - TODAY Statement From Parti Liyani Singapore jails son of ex-Changi Airport boss for lying to judge that family's helper stole his clothes | South China Morning Post Timeline: How former maid Parti Liyani was acquitted of stealing from Changi Airport Group chairman's family Liew Mun Leong retires from CAG, other public service and business roles after court's decision on Parti Liyani case Parti Liyani's application for S$10,000 compensation against the AGC dismissed by High Court Karl Liew, son of former Changi Airport Group chairman, admits lying to judge during Parti Liyani's trial - CNA Parti Liyani case: 2 police officers fined for negligence of duty after internal probe - TODAY Grab Raises Platform Fees Grab to raise platform fee by 40 cents from May 5 | The Straits Times One Shiok Comment Shoutout to Vikram and his wife, and Daryl One Shiok Thing Kelvin Learns Investing - YouTube Every-birdy out! Moving 3,500 birds from Bird Park to Bird Paradise | YouTube Edited and mixed by Tristen Yeak

She is leading Singpost, which is amongst the world's Top 10 Postal Service operators. Before that, she worked for Changi airport, which has been named the “world's best airport” for a record 12th time. I am privileged to have her as my guest Here is what we spoke about: (01:23) Intro (02:40) Su Yin's childhood, upbringing and joining the navy (07:38) Being a commanding officer of a ship vs corporate exec (09:53) Key skills and qualities learned in the navy (11:37) From the navy to Changi Airport (16:40) Joining Singapore post (20:12) Strategies for the first 30, 60 and 90 days in a new job (22:00) The most challenging change  (25:30) Work in the future – what will it be (28:10) 3 key takeaways for a successful change Find Su Yin Neo on LinkedIn linkedin.com/in/su-yin-neo-860a15119 WATCH THE PODCAST ON  YouTube: https://www.youtube.com/channel/UCI1aeNZ-2lqnp9l1VJu2FOQ FOLLOW THE HOST ON:Linkedin: https://www.linkedin.com/in/anifilipovaPersonal site: https://anifilipova.me/

Two-thirds of the way through 2022, travel and tourism in South East Asia are gaining momentum. Visitor arrivals increased across the region in August, while stirrings of travel activity in China and Japan are sparking optimism. This week, Gary and Hannah assess the 10 key travel talking points of the past month throughout Asia Pacific. The journey takes us to Singapore, Indonesia, Laos, Malaysia, Thailand, the Philippines and Vietnam, plus China, Japan, South Korea and Hong Kong. En route, we discuss airline fleet expansions, robust domestic travel, entry visa extensions, jet fuel prices and the shifting redefinition of what it means to be "fully vaccinated". Plus, we've got the latest news as the China-ASEAN high-speed railway map takes shape, and the recently announced details of T5 at Changi Airport, which will significantly expand air capacity in Singapore.

We look into why Malaysians choose to work in Singapore. This comes after a recent ad went viral, highlighting that there are jobs available in Changi Airport that will pay up to almost 10,000 ringgit. First, we speak to a Malaysian working in Singapore, to hear about what the appeal is, and what it's like. Then, what does Malaysia need to do, to keep people working here?Travel man & Richie Chan, Shutterstock

In this episode, we talk about recently-dethroned, former World'd Number 1 Changi Airport, dish on Anti-Vaxxers (and the science behind mRNA vaccines), and discuss the Duchenne Smile and the strange semiotics of talking with a mask on. +++ Music used "Victory" by Monplaisir; "Camper" by Phillip Gross; "Level 4" by Monplaisir; "Japan", "Too Grimy", "Sofa Fitness" by Lobo Loco; and "Seattle" by Yung Kartz. Check them out on freemusicarchive.org.

Singapore Changi Airport Plans To Open T5 In The Mid-2030s; Changi Airport's Terminal 5 is one of the key programs under the Changi East development. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Synopsis: The Straits Times analyses Singapore's latest news and announcements in this weekly podcast.  The Straits Times' Zakir Hussain, Singapore editor at The Straits Times, speaks with Money FM 89.3's Timothy Goh and Melissa Hyak. The team discusses how Changi Airport Terminal 2 will reopen progressively from May 29 as the air hub prepares to meet an expected increase in passenger traffic in the months ahead. When completed by 2024, the expansion works will raise the terminal's capacity by five million to 28 million passenger movements per year. Produced by: Zakir Hussain (zakirh@sph.com.sg) & Money FM 89.3 Edited by: Money FM 89.3's Nadiah Koh and ST's Paxton Pang Follow SG Extra Podcast episodes every Tuesday here on our ST Podcasts channel: Channel: https://str.sg/wukR  Apple Podcasts: https://str.sg/wu3h  SPH Awedio app: https://www.awedio.sg/ Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg Read Zakir Hussain's articles: https://str.sg/we4e --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wuJa  The Unsolved Mysteries of South-east Asia Embed: https://str.sg/wuZ2  Stop Scams: https://str.sg/wuZB  --- Discover more ST podcast series: In Your Opinion Podcast: https://str.sg/w7Qt SG Extra Podcast: https://str.sg/wukR  Asian Insider Podcast: https://str.sg/JWa7 Green Pulse Podcast: https://str.sg/JWaf Health Check Podcast: https://str.sg/JWaN #PopVultures Podcast: https://str.sg/JWad ST Sports Talk Podcast: https://str.sg/JWRE Bookmark This! Podcast: https://str.sg/JWas The Big Story Podcast: https://str.sg/wuZe  Lunch With Sumiko Podcast: https://str.sg/J6hQ Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #SGExtra See omnystudio.com/listener for privacy information.

Synopsis: This podcast series is based on selected chapters from a book, detailing Singapore's experience battling the Covid-19 pandemic. The book - written by journalists of The Straits Times and edited by ST's executive editor Sumiko Tan - is titled In This Together: Singapore's Covid-19 Story and is available in major bookstores now. Details online: https://www.stbooks.sg/ In this third episode of six instalments, ST's executive editor Sumiko Tan tells the exclusive story of how the decision-makers in Singapore's Covid-19 "war room" managed the pandemic and why it decided to be as transparent as they could with the public. Highlights (click/tap above): (Headphones recommended) 01:25 Singapore's then-Health Minister Gan Kim Yong on how he realised back in January 2020, that the new coronavirus outbreak was beyond the efforts of one ministry 03:53 How a high-powered group of civil servants led by permanent secretary of the Home Affairs Ministry - Mr Pang Kin Keong - worked to support the ministers 05:06 Mr Gan on why the multi-ministry task force (MTF) decided to be as transparent as possible about how it dealt with Covid-19 06:44 Senior Minister Teo Chee Hean on his role in creating a structure in how the crisis was managed 08:22 PM Lee Hsien Loong on the aim to be transparent, a chain of command, making decisions guided by data, and differing views in Cabinet 14:37 PM Lee reflects on painful national decisions, such as the closure of Changi Airport and Singapore's "circuit-breaker" lockdown in April 2020 19:50 PM Lee addresses a weary nation to explain the decision to move from a strategy of zero-Covid to living with Covid  Produced by: Sumiko Tan (sumiko@sph.com.sg), Ernest Luis and Hadyu Rahim Edited by: Hadyu Rahim Follow Singapore's War On Covid podcast series here: Playlist: https://str.sg/wsfD Apple Podcasts: https://str.sg/wsPm Spotify: https://str.sg/wsPs Google Podcasts: https://str.sg/wsyN Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg  Read Sumiko Tan's stories: https://str.sg/Jbhe  --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wsfD The Unsolved Mysteries of South-east Asia Embed: https://str.sg/ws76 Stop Scams: https://str.sg/wnBi --- Discover more ST podcast series: In Your Opinion Podcast: https://str.sg/w7Qt SG Extra Podcast: https://str.sg/wX8w  Asian Insider Podcast: https://str.sg/JWa7 Green Pulse Podcast: https://str.sg/JWaf Health Check Podcast: https://str.sg/JWaN #PopVultures Podcast: https://str.sg/JWad ST Sports Talk Podcast: https://str.sg/JWRE Bookmark This! Podcast: https://str.sg/JWas Lunch With Sumiko Podcast: https://str.sg/J6hQ Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #stcovidbook See omnystudio.com/listener for privacy information.

Synopsis: This podcast series is based on selected chapters from a book, detailing Singapore's experience battling the Covid-19 pandemic. The book - written by journalists of The Straits Times and edited by ST's executive editor Sumiko Tan - is titled In This Together: Singapore's Covid-19 Story and is available in major bookstores now. Details online: https://www.stbooks.sg/ In this third episode of six instalments, ST's executive editor Sumiko Tan tells the exclusive story of how the decision-makers in Singapore's Covid-19 "war room" managed the pandemic and why it decided to be as transparent as they could with the public. Highlights (click/tap above): (Headphones recommended) 01:25 Singapore's then-Health Minister Gan Kim Yong on how he realised back in January 2020, that the new coronavirus outbreak was beyond the efforts of one ministry 03:53 How a high-powered group of civil servants led by permanent secretary of the Home Affairs Ministry - Mr Pang Kin Keong - worked to support the ministers 05:06 Mr Gan on why the multi-ministry task force (MTF) decided to be as transparent as possible about how it dealt with Covid-19 06:44 Senior Minister Teo Chee Hean on his role in creating a structure in how the crisis was managed 08:22 PM Lee Hsien Loong on the aim to be transparent, a chain of command, making decisions guided by data, and differing views in Cabinet 14:37 PM Lee reflects on painful national decisions, such as the closure of Changi Airport and Singapore's "circuit-breaker" lockdown in April 2020 19:50 PM Lee addresses a weary nation to explain the decision to move from a strategy of zero-Covid to living with Covid  Produced by: Sumiko Tan (sumiko@sph.com.sg), Ernest Luis and Hadyu Rahim Edited by: Hadyu Rahim Follow Singapore's War On Covid podcast series here: Playlist: https://str.sg/wsfD Apple Podcasts: https://str.sg/wsPm Spotify: https://str.sg/wsPs Google Podcasts: https://str.sg/wsyN Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg  Read Sumiko Tan's stories: https://str.sg/Jbhe  --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wsfD The Unsolved Mysteries of South-east Asia Embed: https://str.sg/ws76 Stop Scams: https://str.sg/wnBi --- Discover more ST podcast series: In Your Opinion Podcast: https://str.sg/w7Qt SG Extra Podcast: https://str.sg/wX8w  Asian Insider Podcast: https://str.sg/JWa7 Green Pulse Podcast: https://str.sg/JWaf Health Check Podcast: https://str.sg/JWaN #PopVultures Podcast: https://str.sg/JWad ST Sports Talk Podcast: https://str.sg/JWRE Bookmark This! Podcast: https://str.sg/JWas Lunch With Sumiko Podcast: https://str.sg/J6hQ Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #stcovidbook See omnystudio.com/listener for privacy information.

The Prime Minister has touched down in Singapore - after clearing a pre-departure test - kicking off her first overseas trip in more than two years. Jacinda Ardern arrived on the Boeing 757 at Changi Airport last night - and has a jam-packed schedule today. She's travelling with the Trade Minister Damien O'Connor, ministry officials, and a 12-strong team of top business executives. Deputy political editor Craig McCulloch is also on the trip. He spoke to Susie Ferguson.

Synopsis: This podcast series is based on selected chapters from a book, detailing Singapore's experience battling the Covid-19 pandemic. The book - written by journalists of The Straits Times and edited by ST's executive editor Sumiko Tan - is titled In This Together: Singapore's Covid-19 Story and is available in major bookstores now. Details online: https://www.stbooks.sg/ In this third episode of six instalments, ST's executive editor Sumiko Tan tells the exclusive story of how the decision-makers in Singapore's Covid-19 "war room" managed the pandemic and why it decided to be as transparent as they could with the public. Highlights (click/tap above): (Headphones recommended) 01:25 Singapore's then-Health Minister Gan Kim Yong on how he realised back in January 2020, that the new coronavirus outbreak was beyond the efforts of one ministry 03:53 How a high-powered group of civil servants led by permanent secretary of the Home Affairs Ministry - Mr Pang Kin Keong - worked to support the ministers 05:06 Mr Gan on why the multi-ministry task force (MTF) decided to be as transparent as possible about how it dealt with Covid-19 06:44 Senior Minister Teo Chee Hean on his role in creating a structure in how the crisis was managed 08:22 PM Lee Hsien Loong on the aim to be transparent, a chain of command, making decisions guided by data, and differing views in Cabinet 14:37 PM Lee reflects on painful national decisions, such as the closure of Changi Airport and Singapore's "circuit-breaker" lockdown in April 2020 19:50 PM Lee addresses a weary nation to explain the decision to move from a strategy of zero-Covid to living with Covid  Produced by: Sumiko Tan (sumiko@sph.com.sg), Ernest Luis and Hadyu Rahim Edited by: Hadyu Rahim Follow Singapore's War On Covid podcast series here: Channel: https://str.sg/wuJa Apple Podcasts: https://str.sg/wu3n Spotify: https://str.sg/wuJy SPH Awedio app: https://www.awedio.sg/ Website: http://str.sg/stpodcasts Feedback to: podcast@sph.com.sg Read Sumiko Tan's stories: https://str.sg/Jbhe --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wuJa The Unsolved Mysteries of South-east Asia: https://str.sg/wuZ2 Stop Scams: https://str.sg/wuZB Invisible Asia: https://str.sg/wuZn --- Discover more ST podcast series: Asian Insider: https://str.sg/JWa7 Green Pulse: https://str.sg/JWaf Health Check: https://str.sg/JWaN In Your Opinion: https://str.sg/w7Qt Your Money & Career: https://str.sg/wB2m SG Extra: https://str.sg/wukR #PopVultures: https://str.sg/JWad ST Sports Talk: https://str.sg/JWRE Bookmark This!: https://str.sg/JWas The Big Story: https://str.sg/wuZe Lunch With Sumiko: https://str.sg/J6hQ Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts! #stcovidbook See omnystudio.com/listener for privacy information.

Confessor used to spend her nights at Changi Airport with her fiancé, just looking at planes taking off and talking about life. Until one night where she needs to go to the toilet and she met something that made her think twice about staying till so late there. Title pretty much sums it, she saw someone combing her long, long hair in the washroom! Confessor stayed in a house where the family bought over from a doctor that is migrating. When she moved in, things were okay at first until it was not, especially the study room that confessor said there were countless events happening there until the house was sold off. Lucky for many of us, the house is no more longer around for purchase, just an empty plot of land. From Singapore, we have confession sent in from a Sabahan about this particular lonely road in Sabah. Any Sabahan listening to this, do let us know and if you happen to have stories from Sabah, we are waiting for you to CONFESS! It must be the Hantu! (ghost) Links: You can submit your confession here: Supernatural Confessions You can join our Facebook group here: SC Private Group, It must be the Hantu