Podcasts about acv auctions

A quartet of auction executives discussed remarketing in the “innovation era” during this spring's Auto Intel Summit. Now available through this episode of the Auto Remarketing Podcast, addressing this topic were Greg Borowski of ACV Auctions, Nikki Behrens of ADESA, Joe Kichler of Cox Automotive and Chris Angelicchio of the ServNet Auction Group.

In our latest episode, meet Bruce McGeorge, VADA's new general manager, who discusses his impressive journey to VADA. A proud U.S. Naval Academy graduate and retired Marine Corps captain, Bruce brings more than 30 years of expertise in the automotive and logistics industries. From his early exposure to the dealer business to leading innovative solutions at CarMax and ACV Auctions, Bruce shares his insights.

Alexis Garcia and Justin Nielsen analyze Monday's market action and discuss key stocks to watch on Stock Market Today.

Join us for this exciting episode, in which we explore how companies are harnessing the power of hackathons, artificial intelligence, and data science to drive innovation and business growth.  Discover the strategic approaches behind organizing hackathons, encouraging employee creativity, and turning innovative ideas into impactful products.  Learn from John Coles of ACV Auctions about how AI and machine learning are revolutionizing the car sales industry, optimizing inventory, and enhancing personalized recommendations.  Gain insights into the importance of upskilling teams and the role of analytics in making data-driven decisions, and hear success stories of projects born from hackathons that have significantly contributed to business growth and customer satisfaction. Highlights: 05:26 Data-First Approach and Hackathon Culture 07:20 Empowering Innovation through Hackathons 09:28 Connecting Hackathon Ideas to Business Goals 11:58 Frequency and Impact of Hackathons 13:01 Platform Capability and Product Delivery 13:18 Cadence and Team Culture 14:16 Hackathons and Innovation 17:00 Upskilling and Implementation 18:44 Hackathon Project Examples 20:53 Data Science and Business Impact Guest: John Coles, Ph.D. is the Vice President of Data Science and Analytics at ACV, where he leads data infrastructure, machine learning and data analytics strategy. Prior to joining ACV, Dr. Coles held many leadership roles, including Chief Technology Officer and Chief Product Officer of Bronze Trident Inc., a startup in Buffalo, New York, where he designed the business model and product plan for an automated tax challenge software. Dr. Coles was recently recognized as an Auto Remarketing ‘40 Under 40' Honoree (2021) and was awarded the Koopman Prize from the Military Appreciations Society of the Institute for Operations Research and the Management Sciences (INFORMS)—among other accolades. He holds a Bachelor of Science from the University at Buffalo, a Master of Engineering from Texas A&M University, and a Ph.D. in Operations Research from the University at Buffalo. LinkedIn: https://www.linkedin.com/in/john-coles-28311015/ ---- Thank you so much for checking out this episode of The Tech Trek. We would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

Episode 341 of The VentureFizz Podcast features Somak Chattopadhyay, Managing Partner at Armory Square Ventures. Yes, markets like the Bay Area, NYC, and Boston get a lot of attention when it comes to building startups and having the ability to raise capital, but there are lots of other places to build a successful company. This has always been the case, but the pandemic definitely pushed this reality further. This is why a firm like Amory Square Ventures exists. There are lots of secondary markets where entrepreneurs need access to capital and it is also a very important matter for the local economy for these companies to grow and create jobs, versus relocating. Somak shares the details of what led him down the path to start Armory Square Ventures, a seed and early stage venture fund, and why their approach of investing in seconday markets has not only been a differentiator for their firm but what they also consider as an optimism engine and a community catalyst for regions outside Silicon Valley. In this episode of our podcast, we cover: * Advice on how founders can push back on advice from investors. * Somak's background story and his early career in startups. * How he landed in venture capital at Edison Ventures and Tribeca Venture Partners. * The details on what they are targeting for investments and portfolio company examples like Machinery Partner and ACV Auctions, a Buffalo company that went public. * Somak's anti-portfolio, companies that he reviewed and an investment didn't work out and went on to be a successful company. * Advice on building a marketplace. * And so much more.

In this episode, CJ is joined by Bill Zerella, the CFO of the publicly traded auto marketplace ACV Auctions and former CFO of Fitbit, Inc. to discuss hypergrowth and taking companies from the private to public markets at scale. Bill sheds light on his days at Fitbit and the friction he faced in managing a business in hypergrowth mode, as well as its impacts on company culture and managing employees. He explains the CFO's role in understanding tech debt and his approach to forecasting R&D spend. He also talks about Fitbit's unprecedented growth, the company's cash conversion cycle, and how it achieved negative working capital, before he tells the story of what it was like going up against the Apple Watch. Overall, he shares what he learned from his varied career in data-driven businesses. Tune in to hear about navigating hypergrowth and other insights from a CFO with an impressive career in later-stage tech firms. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. —SPONSORS:Leapfin is accounting automation software that automatically prepares and posts reliable journal entries. High-growth businesses like Reddit, Canva, and Seat Geek choose Leapfin to eliminate manual tasks, accelerate month-end close, and enable accounting leaders to provide faster insights to help their companies grow. To automatically standardize your revenue data with measurable business impact, check out leapfin.com today.Mercury is the fintech ambitious companies use for banking and all their financial workflows. With a powerful bank account at the center of their operations, companies can make better financial decisions and ensure that every dollar spent aligns with company priorities. That's why over 100K startups choose Mercury to confidently run all their financial operations with the precision, control, and focus they need to operate at their best. Learn more at mercury.com.Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.

CENTRAL DISPATCH, SUPER DISPATCH, ACERTUS, ACV AUCTIONS, UNITED ROAD, SHIP.CARS, RUNBUGGY, AUTOSLED, CARSHIPIO, DISPATCH CENTER, CARVANA, USHIP, AND MORE. Which load boards do shippers and carriers rely on for business? This is Industry Logistics on ATI.

In this episode, CJ interviews Jack Greco, the co-founder of ACV Auctions, a publicly traded B2B marketplace for automobiles. Now Greco is a VC and Angel investor. In this conversation they cover the human element necessary in any marketplace business, setting up makep-good budget for mistakes, business seasonality, and how the auction model affect supply and demand liquidity. This is truly a masterclass in all things marketplaces and valuable for anyone who is interested in businesses which depend on a high degree of trust. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.  — PSA: Run The Numbers has a new Spotify and Apple show link. Follow the links to subscribe and ensure you'll never miss an episode Apple: https://podcasts.apple.com/us/podcast/run-the-numbers/id1723787140 Spotify: https://open.spotify.com/show/0zQCkklNnVgMD364kCW5SV — SPONSORS: NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. Attio is the next generation of CRM. It's powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join OpenAI, Replicate, ElevenLabs and more at https://bit.ly/AttioRTN Maxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.

In this episode, CJ interviews Jack Greco, the co-founder of ACV Auctions, a publicly traded B2B marketplace for automobiles. Greco is now a prolific Angel investor. In this conversation they cover the human element necessary in any marketplace business, setting up make-good budget for mistakes, business seasonality, and how the auction model affects supply and demand liquidity. This is truly a masterclass in all things marketplaces and valuable for anyone who is interested in businesses which depend on a high degree of trust. If you're looking for an ERP head to NetSuite: https://netsuite.com/metrics and get a customized KPI checklist. —SPONSORS:NetSuite provides financial software for all your business needs. More than 37,000 thousand companies have already upgraded to NetSuite, gaining visibility and control over their financials, inventory, HR, eCommerce, and more. If you're looking for an ERP platform ✅ NetSuite: https://netsuite.com/metrics and get a customized KPI checklist.Attio is the next generation of CRM. It's powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join OpenAI, Replicate, ElevenLabs and more at https://bit.ly/AttioRTNMaxio is the only billing and financial operations platform that was purpose built for B2B SaaS. They're helping SaaS finance teams automate billing and revenue recognition, manage collections and payments, and put together investor grade reporting packages.

In this episode, I'm speaking with Devin Daly, CEO of Impel This episode is brought to you by: Private Auto - The safest way to buy vehicles privately. Use code ‘CDG' to list your car for free. Learn more @ https://privateauto.com/ Valvoline - Go beyond the traditional supplier-dealer partnership today by visiting https://partner.valvolineglobal.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:23) - Devin's career and Building Impel (00:03:55) - Pivoting to auto (00:06:28) - Did you come from an entrepreneurial family? (00:07:15) - The evolution of the company (00:09:21) - How are dealers using this data? (00:11:36) - What are you building to help dealerships keep evolving? (00:13:13) - Thoughts on AI  (00:21:48) - Where are you seeing the biggest impact from AI implementation? (00:23:18) - Raising $130m and acquiring a business in the Republic of Georgia (00:26:59) - Where are we headed with AI and the dealership? (00:28:12) - Where are you seeing customers the most frustrated with the dealership experience?  (00:29:15) - What role does licensing play in all of this work? (00:30:52) - Partnering with ACV Auctions (00:33:35) - What do the next 5 years look like for our industry? (00:34:46) - What is your most popular product? (00:35:59) - Having a high bar for acquisitions (00:37:20) - “Oh sh*t” moments (00:38:22) - What products are most important to manufacturers right now Check out Impel here. Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Finally, you can easily access Bitcoin in a low-cost ETF with the VanEck Bitcoin Trust (HODL). Visit https://vaneck.com/HODLFG to learn more. VanEck Bitcoin Trust (HODL) Prospectus: https://vaneck.com/hodlprospectus/ __ Follow VanEck on Twitter https://twitter.com/vaneck_us Follow Jack Farley on Twitter https://twitter.com/JackFarley96 Follow Forward Guidance on Twitter https://twitter.com/ForwardGuidance Follow Blockworks on Twitter https://twitter.com/Blockworks_ __ Use code FG10 to get 10% off Blockworks' Digital Asset Summit in March: https://blockworks.co/event/digital-asset-summit-2024-london __ Timestamps: (00:00) Introduction (00:57) The Small Cap Value Universe (06:58) Why Did The Value Factor Used To Work, And Why Isn't It Working Now? (11:27) How To Find Great Small Cap Value Stocks (14:45) Finding Asymmetric Opportunities (16:18) VanEck Ad (17:51) Ferroglobe PLC (20:50) ACV Auctions (24:52) I Despise Price / Sales Ratio (27:38) What Makes Some Investments Work, And Others Not Work? (31:17) Look At Managements' Incentives (40:54) Banking Stocks (43:06) Last Time Small Cap Value Stocks Were "All The Rage": Early 2000s (45:17) Has The Rise Of Passive Flows Distorted The Small Cap World? (51:13) Markets Are "Broadly Efficient": Some Value Stocks Are Cheap For A Reason (53:06) How to Avoid "Value Traps" (58:42) How To Generate Short Ideas (01:07:00) The Role of Macro (01:08:37) U.S. Economy Is "Pretty Strong," European Economy Is "In Shambles" (01:10:51) Calumet Specialty Products (01:13:33) Inflation Reduction Act (IRA) __ Disclaimer: Nothing discussed on Forward Guidance should be considered as investment advice. Please always do your own research & speak to a financial advisor before thinking about, thinking about putting your money into these crazy markets.

In this episode, I'm speaking with Joe Neiman, Co-Founder of ACV Auctions This episode is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Stream Companies - Full-service, fully integrated, tech-enabled ad agency doing the ordinary extraordinarily well. Learn more @ https://www.streamcompanies.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:03:06) - Joe's early career in auto (00:09:21) - Building ACV Auctions (00:17:16) - Have we lost the thrill of the in-person auction? (00:20:41) - What are the major issues with online auctions? (00:23:02) - How do we evolve the online car auction? (00:25:07) - Will you launch an auction platform? (00:26:40) - Having the entrepreneurial mindset (00:34:01) - Why did you leave ACV? (00:38:31) - What's happening in the wholesale market right now? (00:48:16) - Thoughts on the current market (00:51:04) - Parting advice  Check out Dealer Club Get in touch with Joe: Joe@dealerclub.com Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership) This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

We recently sat down with Stu Zalud, President of Strategic Partnerships at ACV Auctions, and Andrew Sweet, Vice President of ClearCar, one of ACV's network of brands.Tune in as we discuss:Sourcing cars directly from the consumer marketTrade-in leads and enhancing your trade-in processHow to maximize your used car purchasing opportunitiesThe latest in car valuation and inspection technologyHow to maximize your digital real estate

What role does data play in the automotive industry? Matt Mitteldorfer puts ACV's Senior Director of Data and Analytics John Coles in the passenger's seat for Part 1 of this interview. Together, they tackle topics from pricing vehicles to how the evolving needs of the automotive industry.

In dieser detaillierten Analyse der Copart Aktie für 2024. Heute nehmen wir Copart unter die Lupe, ein Unternehmen, das sich mit seinem innovativen Abo-Modell und kontinuierlichem Wachstum in der Gebrauchtwagenbranche hervorhebt.In einer Branche, die sich ständig verändert und von Unsicherheiten geprägt ist, hat Copart einen interessanten Weg eingeschlagen. Mit ihrem Abo-Modell schaffen sie es nicht nur, sich eine stabile Einnahmequelle zu sichern, sondern beweisen auch, dass im Gebrauchtwagenmarkt noch viel Potenzial für Innovationen steckt. Dies macht das Unternehmen besonders für Anleger attraktiv. In diesem Podcast decken wir folgende Punkte ab:- Die Kernaspekte von Coparts Geschäftsmodell und warum es so erfolgreich ist.- Die Bedeutung des Abo-Modells für die Geschäftsstrategie von Copart und seinen Beitrag zur Stabilität des Unternehmens.- Eine gründliche Analyse von Coparts finanziellen Ergebnissen und seinem zukünftigen Wachstumspotenzial.- Eine Bewertung der Chancen und Risiken für Investoren, die in Copart investieren möchten. Dieser Podcast richtet sich an alle, die an fundierten Einblicken in den Aktienmarkt interessiert sind, egal ob ihr schon lange dabei seid oder erst am Anfang steht. // Inhaltsverzeichnis: //00:00 Intro01:05 Langfristiger Chart von Copart02:06 Copart vs. S&P 500 vs. Zykl. Konsum ETF (XLY)02:36 Copart vs. AutoNation vs. ACV Auctions vs. Openlane vs. CarMax03:15 Copart: Historie 04:45 Copart: Geschäftsbereiche & Einsatzgebiete 08:23 Webseite von Copart / Bieterverfahren10:28 Marktführer 10:59 Eigentümerstruktur & CEO: Jay Adair12:00 Copart: Umsatz & Margen Entwicklung 13:18 Umsatz nach Segment & Region 15:22 Weitere Copart Services16:32 Copart: Gewinn- & Cashflow-Entwicklung17:22 Copart: Bilanz-Überblick 17:50 Copart: Aktienrückkäufe 18:20 Copart: Kennzahlen- (KGV+KUV) 18:58 Copart: Piotroski- & Levermann-Score19:46 Unternehmensbewertung zu Copart20:26 Chartanalyse zu Copart21:08 Ist die Aktie von Copart derzeit ein Kauf? 22:43 Disclaimer 23:42 Danke fürs Zuhören // Zum kostenlosen Strategie-Gespräch anmelden: //

DOUG HADDEN IS NOT ONLY THE VICE PRESIDENT AT ACV AUCTIONS (AND AN INCREDIBLE PRESENTER AT BIG AUTOMOTIVE TRADE SHOWS) BUT ALSO A SUPER COOL GUY TO TALK TO AND HE LOVES THE AUTOMOTIVE INDUSTRY AS MUCH AS YOU HAD HOPED. This is special event audio on ATI.

Jack Greco, co-founder and former CFO and COO of ACV Auctions, a Buffalo-based wholesale online marketplace for cars (ACV Auctions went public in 2021 and is currently valued at approximately $3 billion dollars)Now an active angel and venture investor through his fund Far Out Ventures, Jack runs a weekly newsletter called Buffalo Bridge which tells the stories of Buffalo's startup community and has made nearly 200 investments in other founders and startups!Jack is the first guest to come on Lay of The Land outside of NEO, but I think after heairng this awesome conversation you'll understand why! In this special episode of Lay of The Land, Jack is unfettered and candid in his reflections on building a multi-billion dollar company, the journey of ACV Auctions, the parallels of Cleveland, OH & Buffalo, NY, his passion for investing and for founders, and the work he is excited about next.-----Lay of The Land is brought to you by Ninety. As a Lay of The Land listener, you can leverage a free trial with Ninety, the platform that helps teams build great companies and the only officially licensed software for EOS® — used by over 7,000 companies and 100,000 users!This episode is brought to you by Impact Architects. As we share the stories of entrepreneurs building incredible organizations throughout NEO, Impact Architects helps those leaders — many of whom we've heard from as guests on Lay of The Land — realize their visions and build great organizations. I believe in Impact Architects and the people behind it so much, that I have actually joined them personally in their mission to help leaders gain focus, align together, and thrive by doing what they love! As a listener, you can sit down for a free consultation with Impact Architects by visiting ia.layoftheland.fm!-----Connect with Jack Greco on LinkedIn — https://www.linkedin.com/in/jacklgreco/Learn more about ACV Auctions — https://www.acvauctions.com/Learn more about Far Out Ventures — https://www.farout.vc/Subscribe to Buffalo Bridge (Jack's Newsletter) — https://buffalobridge.substack.com/-----For more episodes of Lay of The Land, visit https://www.layoftheland.fm/Past guests include Cleveland Mayor Justin Bibb, Steve Potash (OverDrive), Ed Largest (Westfield), Ray Leach (JumpStart), Lila Mills (Signal Cleveland), Pat Conway (Great Lakes Brewing), Lindsay Watson (Augment Therapy), and many more.Stay up to date on all our podcasts by signing up for Lay of The Land's weekly newsletter — sign up here.Connect with Jeffrey Stern on LinkedIn — https://www.linkedin.com/in/jeffreypstern/Follow Jeffrey Stern on Twitter @sternJefe — https://twitter.com/sternjefeFollow Lay of The Land on Twitter @podlayofthelandhttps://www.jeffreys.page/

Doug Hadden, VP of field operations for ACV Auctions, returns to the show to talk with Cherokee Media Group senior editor Joe Overby during last month's NIADA Convention. They discuss Hadden's presentation on how dealers can “use data to acquire the best cars for your lot,” preparing for market volatility, challenges and opportunities for independent dealers and much more.

To help us answer those questions, we've brought in a few expert tech investors. 7investing CEO Simon Erickson recently spoke with Deepwater Asset Management's Gene Munster and Doug Clinton, who have been investing in technology for decades. Deepwater is a global asset manager based in Minneapolis, MN. The three kicked off their conversation by discussing Deepwater's investing philosophy and vision. Gene explains that their firm likes to dive deep into three core areas of technology: AI, automation, and the Metaverse. They use those as a starting point, to further screen for the best-in-breed companies with persistent growth. And finally, they look for the select few which they have the most conviction in; which is something that can't be easily found or simply modeled in spreadsheets. Doug goes on to explain the "three buckets" of investing timeframes. Some investors think only in terms of quarterly earnings and others only in terms of long-term trends. But Deepwater prefers to be in the third bucket -- from 3 to 5 years -- where they can more measurably assess what will happen in the near-term future. It turns out that predicting what the world will look like a decade from now is incredibly difficult. Gene and Doug both then discuss the FinTech sector, which is quickly transitioning from bricks and mortar to digital. Brazil's NuBank, Block, and Apple could all be opportunities for investors, as they are gaining share but without having legacy operational costs. The group then discusses the macroeconomic climate. Gene points to several companies like Home Depot still reporting disappointing earnings, and that is leading to institutional investors being cautious. But bigger-picture, it's more important to find quality companies and to size into positions over time. Simon asks them about valuation, and they described their methodical process for determining a fair price. In the second segment, the three discuss several of Deepwater's larger positions, including Meta Platforms (Nasdaq: META),  CrowdStrike (Nasdaq: CRWD), ACV Auctions (Nasdaq: ACVA), and Everbridge (Nasdaq: EVBG). They conclude with a fun "lightning round", where Simon spots them up with questions about AI and the market's largest technology companies. Publicly-traded companies mentioned in this podcast include Meta Platforms, CrowdStrike, Everbridge, ACV Auctions, NuHoldings, Block, Amazon, and Apple. 7investing's advisors and/or its guests may have positions in the companies that are mentioned. Don't miss out on future conversations like this! 7investing will be publishing upcoming interviews with the CEOs of PubMatic, Rocket Lab, and more. Join 7investing's free email list to get our podcasts and investing insights delivered directly to your Inbox. --- Send in a voice message: https://podcasters.spotify.com/pod/show/7investing/message

Kimon and Richard speak with Jonathan Gorczyca, the founder of Mentor Deck and Helm Experience & Design. Jonathan has worked as a product designer for almost 20 years, helping companies design and launch their products, often for the first time. Based in Buffalo, New York, Jonathan has been an integral part of the start-up scene. He specializes in UX (user experience) and helps early-stage ventures with new products. Through Helm Experience & Design, he has transitioned from supporting early-stage companies to helping larger companies looking for a product refresh or redesign. When working with smaller companies, Jonathan uses cost-effective methods instead of full consultation projects. He seeks out driven founders who are committed to creating a great product and are open to flexibility. Familiarity with the company, its culture, and its people is essential to helping them develop something new. One of the first companies that Helm worked with is now a publicly traded company, ACV Auctions. Jonathan first saw the idea as a sketch and saw the entire project through until it existed, with over 1,000 employees. Jonathan emphasizes that part of finding success in this line of work is sticking through the good and the bad times with founders. As he puts it, “success is not a straight line.” What concerns him most is when founders become difficult to contact. Jonathan warns that “silence is a red flag.” Through Mentor Deck, Jonathan and his team connect with entrepreneurs and invest in companies based in Buffalo. Mentor Deck investors help ensure accountability for entrepreneurs and bring expertise in critical product design areas. Though still very small in scale, Jonathan is looking to expand into different cities. Kimon and Richard share their own struggles with finding good mentors and the right people for different companies. Jonathan remarks that what spurs him most to connect the right investors with the right founders comes from the excitement of turning nothing into something. He is obsessed with the scale of it and the number of jobs that can be created through entrepreneurship. Jonathan's LinkedIn Kimon Fountoukidis: Kimon is the founder of both Argos Multilingual and PMR. Richard Lucas: Richard is a business and social entrepreneur who has founded or invested in more than 30 businesses, including Argos Multilingual, PMR and, in 2020, the New Books Network. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/entrepreneurship-and-leadership

The Intersection of Customer Success and Customer Experience with Adrian Brady-Cesana, CXO, CX ChroniclesAdrian spent his early years in Manhattan, helping launch Saas startups in a fast-paced environment.  He learned a lot of valuable lessons through the school of hard knocks and he shares some of that wisdom with us on this episode. We cover a lot of ground and some of the highlights include:Customer Success vs. Customer ExperienceWhat's the biggest side benefit of investing in CX?Why is adoption so critical after a sale?What are the unexpected benefits of connecting the dots between EX and CX?What it means to build “team pods” to ensure customer success and attract the best employees  Meet AdrianI have been working in Customer Experience, Customer Success, Customer Service, Sales, Marketing and Sales Operations Management and Consulting for 15+ years.I've had the pleasure of working in New York with ACV Auctions, Hometeam, onefinestay, H.Bloom, and a plethora of other venture capital backed executive leadership teams.I've been starting, building and scaling companies and internal customer focused teams my entire career. I've developed an in-depth understanding and appreciation for what it takes to succeed in growth phase businesses as well as the importance of understanding the power of implementing a cohesive business strategy focused on the The Four CX Pillars: Team, Tools, Process & Feedback.Today I spend much of my time working with our amazing clients at CXC helping them optimize the Four CX Pillars within their businesses. I'm also the host of of a top 10 CX/CS Business podcast called The CXChronicles Podcast, a weekly show that interviews customer focused business leaders from across the world. Lastly I have a book on Amazon, check it out now to learn more it's called "The Four CX Pillars To Grow Your Business Now -- The Customer Experience Playbook".Building businesses and finding new customers to serve has always been one of my greatest passions. I've started several of my own companies over the years including; RPM Marketing, Property Armor, Simply Travel, Maids of Manhattan, American Buddha Co, WNYCatering, WNYBnB & most recently CXChronicles, as well as the CXChronicles Podcast. I love building teams and working with customers, it's my favorite part of the game, hands down.Please feel free to reach out to me today -- I'm always open to meeting and discussing new business opportunities and finding new connections for the future!CXC Bio: CXC believes that customer experience & success is modern selling + a team sport that must be prioritized in any business or industry as you grow and scale!We help our growth focused clients navigate the jungle of CX/CS/RevOps by helping them optimize The Four CX Pillars: Team, Tools, Process & Feedback. We do this by working with customer facing teams to ensure that your investments in customer experience & customer success are yielding positive ROI & leading to revenue growth & retention.CXC provides our clients with a variety of Fractional CXO & CX/CS/RevOps focused managed services including; CX Scorecard assessments, customer journey mapping, curating living playbooks & FAQs, constructing your Voice of Customer Dashboards & providing you with CXC certified leadership support by leveraging the "CX Nation" our community of over 12K+ customer focusSubscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter

THE EXPO HALL AT NADA IS ALWAYS PACKED WALL-TO-WALL WITH AN AMAZING ARRAY OF DEALER SERVICE PROVIDERS. In this roundtable, we talk to thought leaders from ACV Auctions, Black Book, Dealerslink, Lotpop, Orbee, & VINCUE. This is Tuesday Nights Live on ATI.

October 1, 2022 Episode 23: Automotive Industry Analytics an Interview with Data Analysts and their Tech Recruiter at ACV Auctions   In this episode Andrew Melbourne, a recruiter, Maggie Mai, a product analytics team lead, and John Ghosen, analytics engineer from ACV auctions will talk about what kind of data analytics ACV Auctions does. Listen to the episode to learn about how their career paths lead to this area, the ACV hiring process for data analysts, and Maggie's advice for communicating with non-data scientists.   0:00 Intro 0:48 What does ACV do? 1:50 What Maggie, John, and Andrew do at ACV 7:00 How is your time split between working alone or as a team? 8:00 What software and programming languages do you use? 9:19 What kind of skills are ACV looking for when hiring? 11:26 Communicating non-data scientists 14:17 Favorite part of being a data analyst 15:25 Professional development 19:28 John and Maggie's career path 22:40 The interview process at ACV 24:53 Advice for people interested in data analysts 25:09 Resources for data analysts 26:48 Outro   Resources StackOverflow W3Schools  3Blue1Brown Careers at ACV Andrew Melbourne LinkedIn  Learn more about data science and stay up to date with the podcast by connecting with us on LinkedIn. https://www.linkedin.com/school/buffa... Interested in a career in data science? Visit https://dataanalytics.buffalostate.edu/ to learn more.  

Podcast Sponsored by ACV Auctions. In Part 2 of Glenn Mercer's talk, we open the doors and walk outside the dealership and discuss connected cars, EVs, autonomous vehicles, ride-sharing, and more. > Get Part 1 on Apple, Spotify, Google, or on the web.

Podcast Sponsored by ACV Auctions. Automotive retail expert and industry analyst Glenn Mercer met with Virginia auto dealers virtually in April 2022 for a wide-ranging, in-depth discussion. In Part 1, Glenn covered "Inside" dealership topics such as volime, F&I, consolidation, and profitability. Parts 2 and 3 (a Q&A) will release in coming days.

In the fall we sat down with one of the godfathers of Venture Capital, Jordan Levy, who shares his very inspiring founder story and how that led to his career as an investor. Jordan co-founded Software Distribution Services which was acquired by Ingram Micro, before going on to be a Partner on the early-stage investing team at SoftBank Capital (SBNY) for 16 years. Jordan has served on the boards of BuzzFeed, TalkSpace, Work Market, ACV Auctions, and many others. Using his upbringing and religion to pay it forward (Tzedakah) to the community that he grew up in, in Buffalo, New York. Jordy also co-founded Z80 Labs, a startup incubator in Buffalo, and 43North, an accelerator that hosts an annual startup competition, investing $5M per year in Buffalo, NY. We cover a lot of ground in this episode, including:   Topics Discussed: Building Software Distribution Services in the early days of venture capital. How to think about the private vs public markets. The intricacies of SPACs vs the IPO. Lessons learned from decades of investments. Betting on the first days of the internet and what has changed since. Investing through the dot com boom and bust. How ACV Auctions re-defined the auto market. The importance of investing in people over markets, trends, and other aspects of the business.   Quote of the Episode: “You invest in the people and I will always believe that” and “if you don't think someone can take this company to the promised land, then don't invest in them.”   The Greatest Piece of Advice: As his grandmother passed down to him, “never go to bed angry with your wife.” Links & show notes from this episode: Jordan Levy's Bio Jordan Levy on LinkedIn Jordan Levy on Twitter Finta 43North ========== Visit Ambition Today on the Web: ​www.siskar.co/ambitiontoday Follow Kevin Siskar on Twitter: ​twitter.com/TheSiskar Follow Kevin Siskar on Instagram: instagram.com/thesiskar Follow Kevin Siskar on Facebook: facebook.com/kevin.siskar Add Kevin Siskar on Snapchat: snapchat.com/add/krsiskar Kevin Siskar brings you ambitious entrepreneurs inspired by Tim Ferriss Show, How I Built This with Guy Raz, Residual Income, Entrepreneur on Fire, NPR, HBR, TED Radio Hour, the StartUp podcast with Alex Blumberg by Gimlet Media, Pat Flynn, Tony Robbins, The Uncertain Hour, Bigger Pockets, Art of Charm, Dave Ramsey, Planet Money, Jocko Podcast, EntreLeadership, Zigler, APM Marketplace, This Week In Startups with Jason Calacanis, Mixergy, Seth Godin, Joe Rogan Experience, GaryVee, James Altucher, Monocle 24, How to Start a Startup, Crooked Media, and The $100 MBA Show with Omar Zenhom, and Casey Neistat. Be sure to listen and subscribe to Ambition Today in the iTunes Store for iOS (apple.co/1NRRPzL), on Google Play Music (goo.gl/LmmciJ), or on Stitcher for Android (bit.ly/1Rn01dy).

Steve and Jack discuss how the goal of planning teams and organizations should always be moving beyond the accepted practices or tools to something better. Featuring commentary and FP&A insights from Planning Aces: CFO Bill Zerella of ACV Auctions , CFO Scott Walker of Clarity Software & CFO Michael High of Deep Water Gulf of Mexico, Shell

Listen and find out how Salle Reid stepped in to help build the greatest company in the world from her kitchen during a global pandemic. For our first guest, Sallie Reid joins us and she is an HR dynamo when it comes to providing value to ACV Auctions. Sallie was brought in to help build one of the greatest companies in the world. Sallie reflects on her own experience from wildly successful employee-first cultures, and how it helped to show her how to be a strategic business partner, how important an employee-centric culture is, and why it's worth fighting for. One thing for sure Sallie isn't afraid to make changes and challenge the status quo if she knows it will make the company and culture better. We discuss: -How she in HR provides value and gets "into the field" -Having critical conversations with managers -Understanding the business inside and out -People Analytics a new skill in high demand today -Business and financial literacy -The future of work and where are we headed as a profession in HR

Interview Begins : 7:37Debrief: 45:43Jack Greco is the co-founder of ACV auctions.ACV auctions is an online marketplace for used cars. As of November 2019, the company was valued at more than $1.5 billion.Jack has built a reputation for supporting other founders in the Buffalo area as one of the most active angels and advisors in the region. He created Buffalo Bridge, a weekly curation of resources, opinions and insights from Western New York startup founders. Long Live Buffalo.We discuss: ACV Auctions 12:15 43North 15:11 Relationship with the Community? 20:06 Bad Attention 23:06 Buffalo's Ecosystem 26:33 Views on Angel Investing 30:48 Representing Buffalo Politically 34:47 Launching Buffalo Bridge 36:24 Building a Forest 41:45 ACV auctions was founded in 2014 in Buffalo, New York.Subscribe to Buffalo BridgeConnect with Jack Greco on LinkedInFollow upside on TwitterAdvertise with an upside classified–This episode of upside is sponsored by SPMB. SPMB is one of the fastest-growing retained executive search firms in the country, closing hundreds of C-level searches every year.For over 40 years, SPMB has specialized in recruiting upper management and board members to VC-funded startups everywhere from early-stage to growth stage.They can do the same for you. Visit upside.fm/spmb to learn more.–This episode of upside is sponsored by Ethos Wealth Management. Managing wealth with an eye toward the future demands vigilance and skill in today's global economy. Over the years, Ethos Wealth Management has worked with clients and their other professional advisors – including attorneys and accountants – to create comprehensive wealth management plans designed to make the best use of their wealth today and help ensure its endurance for future generations.They can do the same for you. Visit upside.fm/ethos to learn more.–This episode is sponsored by SavvyCal. SavvyCal is the most intuitive and powerful scheduling tool on the market. In fact, we just started SavvyCal to book interviews with our guests! You can create personalized links in seconds and even allow recipients to overlay their calendar on top of yours. You really gotta see how this works, and you'll wonder why it wasn't always this easy.Sign up to create a free account at savvycal.com/upside and when you're ready to test out a paid plan, use the code UPSIDE to get your first month free.–

Michael owns and operates an executive coaching practice serving high-performing leaders and teams all over the country. He helps professional men and women, discover, own and leverage their unique strengths so they can create massive success in life and business. Some of his local clients include ACV Auctions, Kaleida Health, and Colombus McKinnon. He's a man of faith, a devoted husband, a family man to the core, and an entrepreneur.

We sit down to chat with Stu Zalud, Director of Strategic Business Development at ACV Auctions, our new preferred partner and Kentucky's recommended wholesale source to buy or sell used vehicles. Learn more about how your dealership could benefit from ACV's profitable and proven resources.

Dan Magnuszewski is the co-founder & CTO of ACV Auctions, a Buffalo company that just had a very successful IPO. When not building billion-dollar unicorns that are the pride of Buffalo and all other small (read "not Silicon Valley") cities across the nation, Dan is a Porsche fanatic, loves great coffee Bills football. This episode is truly a must for any entrepreneur.

A trio of executives from ParkMyFleet join the show to talk about the company's background, the growing fleet services space, implications for the remarketing business and their partnership with ACV Auctions

Dan Magnuszewski is the cofounder & CTO of ACV Auctions, Buffalo's first software unicorn. On the podcast, we discuss their growth and success, what advantages Buffalo has offered them, and why others should follow.

ACV Auctions co-founder Joe Neiman discusses the latest developments at the company, its expansion, being named one of Auto Remarketing's Best Auto Auctions to Work For and more.

In this episode Jack Greco, the co-founder of ACV Auctions, talks about building a billion dollar company and shares his passion for investing in and helping others build their businesses.

  From growing up on a dairy farm, to a successful entrepreneur with hundreds of employees, meet our next guest, Jack Greco. Greco co-founded ACV Auctions, an online auction dealer platform, which was last valued at $1.5B. He never thought that he would be the person to co-found Buffalo’s first unicorn startup in 2014. The great part is the story behind his success. He later reveals to Kevin that he has been fired from every job before he became a founder, and what kicked him in gear, was learning that he had a baby on the way. Every success story is different, and I think this is great for our audience to hear, and prove to you, never give up, or think that you are not worth something because you got fired! Pick your feet up and move on! As of 2018, Greco left ACV Auctions and is now an angel investor. To date, he has invested in over 50 companies and is trying his hardest to maintain a quality work-life balance for his son. Topics Discussed: A little background on Jack Greco Unicorn Start-Up Angel investing in 50 companies Working with others Covid effects on the world Work-life balance Mental Health Having a coach is so important Buffalo Bridge Quote of the Episode: “This [ACV Auctions] is a great learning experience, and it will shape who I am going to be as an investor, a mentor, executive, father, for the rest of my life.” - Jack Greco The Greatest Piece of Advice: Checkout the podcast’s back channel, The A-List where you can listen to exclusive audio clips containing the single greatest piece of advice our guests have ever learned! Links & show notes from this episode: ACV Auctions Connect with Jack on LinkedIn Connect with Jack on Twitter Buffalo Bridge Finta ========== Visit Ambition Today on the Web: ​www.siskar.co/ambitiontoday Follow Kevin Siskar on Twitter: ​twitter.com/TheSiskar Follow Kevin Siskar on Instagram: instagram.com/thesiskar Follow Kevin Siskar on Facebook: facebook.com/kevin.siskar Add Kevin Siskar on Snapchat: snapchat.com/add/krsiskar Kevin Siskar brings you ambitious entrepreneurs inspired by Tim Ferriss Show, How I Built This with Guy Raz, Residual Income, Entrepreneur on Fire, NPR, HBR, TED Radio Hour, the StartUp podcast with Alex Blumberg by Gimlet Media, Pat Flynn, Tony Robbins, The Uncertain Hour, Bigger Pockets, Art of Charm, Dave Ramsey, Planet Money, Jocko Podcast, EntreLeadership, Zigler, APM Marketplace, This Week In Startups with Jason Calacanis, Mixergy, Seth Godin, Joe Rogan Experience, GaryVee, James Altucher, Monocle 24, How to Start a Startup, Crooked Media, and The $100 MBA Show with Omar Zenhom, and Casey Neistat. Be sure to listen and subscribe to Ambition Today in the iTunes Store for iOS (apple.co/1NRRPzL), on Google Play Music (goo.gl/LmmciJ), or on Stitcher for Android (bit.ly/1Rn01dy).

This episode of the Smarter Business Podcast features Jack Greco, the executive director of the Techstars chapter in Buffalo and Clark Dever, the program director at Techstars in Buffalo The two sit down to talk with vidwheel's Paul Greiner. The conversation ranges from agile planning for businesses, fostering a startup community in Buffalo as well as at Techstars itself. http://communities.techstars.com/usa/buffalohttps://www.meetup.com/Buffalo-Open-Coffee-Club/https://www.openofficetime.com/http://wnystartupcommunity.com/If you like what you hear, please subscribe wherever you are taking in this podcast, and please leave a comment - we are always looking for feedback and it can help people find the show.Be sure to subscribe to receive future episodes - https://vidwheel.com/smarter-business-podcastOur goal with this podcast to deliver high-quality, actionable tips and advice from business leaders. Advice that will help you succeed. Oh yeah and that video bent - we are going beyond the typical business tips, we are going to explore the use of video with these business leaders too, from marketing to sales, to internal communications - how they use it and how it impacts their businesses. Thanks for tuning in. _SUBSCRIBE - https://www.youtube.com/user/nickelci...Facebook - https://www.facebook.com/vidwheel/LinkedIn - https://www.linkedin.com/company/vidw...Instagram - https://www.instagram.com/vidwheel/https://vidwheel.com/_____________________________Transcription:Neil K Carroll - Welcome to the latest episode of the "Smarter Business" podcast. This episode is one of the last ones that we were able to record before the onset of the COVID pandemic. So enjoy this one, in studio, with Paul Greiner of vidwheel, Jack Greco and Clark Dever of Techstars, Buffalo. The three talk about agile planning, fostering a strong startup community in Buffalo, and Techstars itself. The conversation is great, especially if you're in the startup community. And if you like what you hear, share this with your friends.Paul Greiner - Well, thanks for coming out, guys. It's great to have you here. And let's actually--Clark Dever - Thanks for having us. Paul - Greiner - Let's just start by you introducing yourself, your organization and a little bit about how you came to end up where you are.Jack Greco - Cool, you wanna go first?Clark Dever - Sure. My name's Clark Dever. I'm the program director at Techstars in Buffalo, longtime community organizer in Buffalo and startup community. Been at it around 10 years as a volunteer. Founded companies, been the first employee in at a couple companies. Done some entrepreneurship. So just kind of the wide background that I had between organizing events and people, and then my experience building things from zero to one, is kind of what brought me on board.Jack Greco - Cool, I'm Jack Greco. I am the executive director and tag-team partner of Clark for Techstars. I moved to Buffalo about five years ago. I was a co-founder at a local company called ACV Auctions. Prior to that, and even during that, I really worked with and supported founders in genesis activities. So starting the company, getting the company up and running. I wore a lot of different hats and played a lot of different roles. Involved in the community in a different way, probably much more one-on-one, where Clark was more of an instigator and collaborator of large groups. I'm really excited with some of the stuff we're doing at Techstars.Paul Greiner - Cool.Jack Greco - And we're both dads.Paul Greiner - Oh. That's important, too.Jack Greco - Yeah.Paul Greiner - Yeah, that's a part of your life, right?Jack Greco - Yes. Small part.

Remote work is hard. You try to stay productive and engaged. You try to keep your team productive and engaged. But it's not easy, especially if everyone feels comfortable with an office routine. What can start ups or smaller companies teach us about remote work? How can you still be productive but also be flexible? On this episode of CXNext, I interview Adrian Brady-Cesana, who holds more than 15 years of experience in customer experience and service, sales, and operations management and consulting and who now serves as senior manager of customer experience at ACV Auctions. We discussed how leaders and companies can deal with a whole new way of doing work. What we talked about: What scrappy bootstrapped startups can teach everyone about shifting to remote work Best practices for remote people management How to change your customer's perspective and engage with them differently ...and how to come out of COVID-19 leaner, meaner, and way more efficient.   This discussion with Adrian Brady-Cesana was taken from our show CXNext. If you want to hear more AI episodes like this one, check us out on Apple Podcasts here. If you don’t use Apple Podcasts, you can find every episode here.

Scott Johnson of Blitzscaling Ventures drops by for another round of blitzscaling investment analysis. In this episode, we discuss two venture deals from November 2019, Guild Education and ACV Auctions. As with our October deals episode, we cover the analysis we produced last year, then discuss how the Covid-19 pandemic has affected their businesses.

The wholesale car business was already moving closer to a more digital environment. COVID-19 appears to have accelerated that shift. Doug Hadden of ACV Auctions joins the podcast to talk about that transition, how ACV is handling the physical tasks of digital wholesale amid COVID-19 (like inspections), success stories and more.

Next up on our series of podcasts from NADA Show 2020, ACV Auctions CEO George Chamoun reflects on his first trip to the annual NADA convention three years ago and the company's growth since then. Plus, Chamoun discusses the tech ACV plans on building this year, how it aims to help dealers with trade appraisals and how it plans to aid dealers in online retailing through True360.

About this nugget: This nugget was pulled from episode 223 from an interview with Brian Hirsch,  Founder & Managing Partner of Tribeca Venture Partners. This nugget is on how Tribeca Venture Partners invest with their thesis and their hearts. Subscribe to Bank On It on iTunes, Google Play, Stitcher, Spotify and iHeartRadio and you’ll get these nuggets delivered every Wednesday morning.   This nugget is on how Tribeca Venture Partners has A guiding investment principle in the form of a clear, concise investment thesis.  Yet, invest in founders they love. It was a great back and forth conversation that artfully mixed business metrics with a gut feeling and intuition.  This is an audio representation on how most investment decisions are made.   What is a nugget of the week?:    The host John Siracusa has recorded over 280 episodes as the host of the Bank On It & Before the A fintech podcasts where he interviews founders building the future of fintech and the VCS/Angels who fund them.    With each interview there’s this wow moment when the person interviewed has shared something really special, unique or a reminder on how founders or investors should think. So, here we are delivering those moments to you in the form of a bite sized nugget.   About Brian Hirsch:   Brian is a co-founder and Managing Partner of Tribeca Venture Partners. Prior to starting Tribeca Venture Partners in 2011, Brian was the founder and Managing Director of the venture arm of Greenhill & Co (NYSE: GHL), a Principal at Sterling Partners and a Vice President at ABN AMRO’s U.S. venture fund. In total, Brian has spent more than 20 years in the venture business. He has invested across a broad number of sectors during his career including fintech, enterprise and SMB SaaS, marketplaces, healthcare, martech and real estate tech. Brian currently is responsible for the following TVP investments: ACV Auctions, AiCure, AlphaSense, CommonBond, Cuebiq, Domio, Honeybook, Lendio, Mighty, Ozobot, ShopKeep, Suzy, Thinkful, Truveris, Visibly and Zibby.  Brian serves on the Board of Directors of the New York Venture Capital Association (NYVCA).   About the host:    John, is the host of the ‘Bank On It’ podcast recorded onsite in Wall Street at Carpenter Group, and 'Before the A' podcast recorded onsite in Flat Iron at Barclays/Techstars Rise NYC.   He’s a highly sought after fintech, VC and financial services industry enthusiast and connector. He’s in the center of the fintech ecosystem, keeping current with the ever-innovating industry.  Stay in the fintech know by subscribing to ‘Bank On It’, ‘Before the A’    Follow John on LinkedIn, Twitter, Medium

It's our first episode of 2020! We begin the year with a round of special episodes recapping panel discussions from Used Car Week. First up is a panel on "Auction Trends & Technology for Brick & Mortar and Beyond." Moderated by Cherokee Media Group's Bill Zadeits, the panel features Patrick Brennan of Cox Automotive, George Chamoun of ACV Auctions, Keith Crerar of TradeRev, Dan Diedrich of Auction Edge and Steve Kapusta of SmartAuction.

During Used Car Week last month in Las Vegas, senior editor Joe Overby talks with Doug Hadden of ACV Auctions about his presentation on "The Digital Lane: More Opportunity in Less Time," his relatively new role with the company, the changing nature of wholesale automotive and more.

WLS News Anchor Rob Martier, DriveChicago.com General Manager Mark Bilek and Chicago Auto Show Marketing Director Jim OBrill review one of the original SUVs, the Jeep Cherokee. We also talk with ACV Auctions and get some tips on what should and shouldn’t do before selling your car.

ACV Auctions logo - https://www.acvauctions.com/vidwheel logo - https://vidwheel.com/Joe Neiman, Chief Customer Success Officer and founder of ACV Auctions stopped by for the first episode of the Smarter Business Podcast. Joe talks about the ACV Auctions logo, discusses some of their video projects and gives a very simple tip that he has used to grow his business. All of that and book recommendation by one of the most recognizable and successful people in the startup scene in Buffalo, NY.Check out the video here and be sure to subscribe to receive future episodes. If you prefer an audio podcast subscribe to the Smarter Business Podcast at this link - http://smarterbusiness.buzzsprout.com/Our goal with this podcast to delivery high-quality, actionable tips and advice from business leaders. Advice that will help you succeed. Oh yeah and that video bent - we are going beyond the typical business tips, we are going to explore the use of video with these business leaders too, from marketing to sales, to internal communications - how they use it and how it impacts their businesses. Thanks for tuning in.Subscribe to receive future episodes.-Subscribe to this channel for future episodes - https://www.youtube.com/user/nickelcitygraphics?sub_confirmation=1Subscribe to the Podcast (audio only) - http://smarterbusiness.buzzsprout.com/- Neil Carroll: [00:00:06] Hi welcome to the smarter business podcast. Business advice with a video bent. Our goal with this podcast is to deliver high quality, actionable tips, and advice from business leaders that can help you succeed. Oh yeah, and that video bent, we're going beyond the typical business tips. We're going to explore the use of video with these business leaders too. From marketing to sales, to internal communications, how it impacts their businesses. So thanks for tuning in. We are publishing this series on YouTube in video format, and wherever you download your podcasts. Please subscribe to get access in the future, and to stay in the loop with these business altering tips and advice.COMMENT BELOW if you have any questions about video marketing. We'd love to hear from you :) _SUBSCRIBE - https://www.youtube.com/user/nickelcitygraphics?sub_confirmation=1Facebook - https://www.facebook.com/vidwheel/LinkedIn - ps://www.linkedin.com/company/2901740Instagram - https://www.instagram.com/vidwheel/_____________Neil Carroll [00:00:52] Welcome to the first smarter business podcast. So the idea here is that we're gonna give some business tips with a bit of a video bent. Our inaugural guest for this podcast is Joe Neiman who is with ACV Auctions. What's your title now Joe. Joe Neiman [00:01:09] Today it is Chief Customer Officer. Neil Carroll [00:01:13] Excellent, and I'm going to ask you first Joe, just can you tell anybody who doesn't know what ACV Auctions is, who you guys are, what you do. Joe Neiman [00:01:26] Absolutely. ACV Auctions is a Buffalo-based startup. So we got going about five years ago, and have built a pretty decent sized company here in Buffalo. We, our customers are car dealers, and we've created a marketplace where they buy and sell used cars between, between each other. So we are disruptive to the physical auctions. Most consumers don't have any idea that this industry exists but there's something like 20 million cars a year that get bought and sold between car dealers at auctions. So we're leveraging technology and a lot of people. So we're over 800 employees now all over the country, about 400 or so in Buffalo, but this is, this is how you want startups to pan out. We're, we're very lucky, very blessed. We've made a lot of mistakes but have fortunately recovered quickly. And yes we're doin

EP014 - Co-founder and CTO of ACV Auctions, Dan Magnuszewski http://www.vehicle2.getspiffy.com Episode 14 is an interview with Dan Magnuszewski, Co-founder and CTO of ACV Auctions; recorded live at the Automotive Intelligence Summit in Raleigh, NC on Wednesday, July 24th, 2019. Dan and Scot discuss a variety of topics, including: The road from Dan’s upbringing to establishing a startup community in Buffalo, NY How ACV Auctions serves dealerships with real-time, 20-minute auctions The technology behind the scenes at ACV Auctions, from condition reports to payments & titles His experience with blockchain and co-founding the Blockchain Buffalo group His role as an investor and advisor for Drone Energy, an industrial IoT and smart grid solution Be sure to follow Dan on Twitter and LinkedIn. If you enjoyed this episode, please write us a review on iTunes! The four pillars of Vehicle 2.0 are electrification, connectivity, autonomy, and changing ownership models. In the Vehicle 2.0 Podcast, we will look at the future of the auto industry through guest expert interviews, deep dives into specific topics, news coverage, and hot takes with instant analysis on what the latest breaking news means for today and in time to come. This episode was produced and sound engineered by Jackson Balling, and hosted by Scot Wingo. Transcript: Scot:    [00:51]    Welcome to the Vehicle 2.0 podcast. We are live at the 2019 automotive intelligence summit here in big beautiful Raleigh, North Carolina. It's Tuesday, July 24th, and we are really excited to have a special guest on the show. We have Dan Magnuszewski,and he is the co founder and CTO of ACV auctions. Welcome to the show, Dan. Thanks for adding me. So appreciate you. We're doing this at lunchtime, so appreciate you kind of skipping lunch a little bit so I know sacrificing the lunch and, you know, pretending the fast. Yeah. Awesome. Uso let's start with your background. We'd love to know, you know, as a fellow technology guy, you know, did you do comp sire engineering and then take us to how you ended up, at ACV auctions? Dan:     [01:42]    Sure. So born in in really raised in Buffalo, New York as I was going through school always had an interest in computers. I initially wanted to be an astronaut, but it was, wasn't good at math, so I said, okay, well I can work on, you know, you know, computers and stuff. That's cool. And then, you know, that, that, that's my contribution. So I got really interested in computers. In high school we had a Cisco Network Academy course and this is kind of like 97 through 2001 took some web design classes. And then like I said, this is go network academy. And so I got into networking graduated high school and was going to University of Buffalo for computer science. The summer leading up to it, I was fortunate to get an internship with a a regional bank and I was working in their network operations center and writing software that was helping monitor the network and you know, the systems and things like that. Dan:     [02:46]    So worked, worked there throughout college. And a couple of years after I left there, went to a kind of a growing startup in buffalo called Synacor. I was there from, you know, there was about a hundred people and when I left a little under, four years later, there were about 350 people prep and we're preparing for IPO and all this other good stuff. They tried the first time, it was 2008 when they're attempting that. So yeah, not, not quite the timing. So I left there. They, they IPO a couple years after I left, but so I left there and to go do a startup with a buddy of mine. We did that six months in, went to south by southwest, didn't necessarily launch. So kind of went around and started becoming a technical cofounder for hire worked with people out of the west coast, New York City, Chicago who had an idea and had some money and were looking for someone to kind of make this into a real thing. Dan:     [03:50]    So I would, I'd really take it, take the product idea, like work through it, figure out what the MVP is, really try to focus it and then would go and build it. So I was doing that for a while and kind of along the same time, I was doing a lot of things in the in the local community around how are we building, you know, startups and coworking and a whole bunch of other stuff. So, so I was doing that and we were opening, well, a couple of people were opening a an incubator in buffalo in five point $2 million seed fund and you know, so that was really the first of what a first of the incubators and things like that in Buffalo. So a kind of career shifted a little bit and went into venture capital and how do you build businesses? Dan:     [04:38]    And studied under a couple of guys who had a Jordan lovey around triber who had built a couple very successful companies and with Softbank capital in New York. So I was working with them and kind of understanding how do you build a business, how to vcs, look at investing in companies how do you pitch your company? How do you do all these different things that just building how do you build a great business, but then also how do you then go and pitch it and raise capital and things like that. Did that. And so after a while it felt like it was kind of sitting on the sidelines a little bit, you know, trying to help mentor companies and things like that. But I wasn't really fully getting my hands dirty at the end of the day. So I had an itch to kind of get back into it. Dan:     [05:24]     I was working on some things on the side. And then somebody applied to the incubator they, they had just moved to buffalo from Albany and basically say, I have this idea and I, you know, I was a used car dealer. I went and I was selling 50 cars a month and it was a nice little business, but I'm running around all these auctions all the time. And so he moved to Buffalo, worked at a, at a decent sized new car dealership and saw a lot of inefficiencies in their wholesale process. And he's like, you know, I, as a, as a used car dealer, I would love to get access to this inventory where they're taking a couple of photos and just putting it in their dms. I would love to have, I would love to have access to this. So it's like, I have this idea and you can get a push notification and you know, you can buy this inventory ahead of time. Dan:     [06:14]    And it was really, you know, so it was really the initial, a seed of ACV auctions. How do you take mobile phones and mobile adoption, smartphone adoption in the industry was, you know, starting to really pick up, you know, my, my dad's a used car dealer and as I was building it he still had his flip phone, so it was like just around as we launched that he ended up getting a smartphone. I think I kind of forced them a little bit into it. So so, so the timing seemed right. So I talked to him. I said that, yeah, this, this makes sense. I could build it. Let's start working on it. So this was about five years ago, so it was a summer of 2014. We just started kind of nights and weekends, started talking to dealers started talking to some investors as well. Dan:     [07:07]    And but really it seemed like, you know, we had something there. So by the end of 2014 we left our jobs and sold our houses, downsized, and we were all in a building the product. And so kind of that first half of 2015 we were building the product, going around trying to sell it just in the buffalo market. That was going to be our initial launch market. And we had 250 dealers signed up and January 1st of 2015 we were sitting around one day we were like, okay, let's just, let's just launch it. You know, the app was an app was out there, people are asking for it and we're like, you know, Shit, let's go do it. So, so we did and a sold our first car and you know, we were kind of off to the races from there. Scot:     [07:56]    Yep. So, so for listeners that don't know, I've learned a lot about this coming from the ecommerce world, it seems crazy, but most auto auctions you, you bring the vehicles with you, like physically you put them on a car carrier. So I'm a dealer and I have 50 cars that have been sitting on the lot for a long time and I want to wholesale them. So I put them on a travel trailer and I go to usually a location that's out in the middle of nowhere because these places take a lot of land. So I'm near a city, but usually like 50 miles outside of the city. And then I, I, you know, I unload my cars and they go into these lanes. And then there's you know, there's this kind of phase set up time. So there's like a day or two where you set up and then the auction starts and then you have literally other dealers, kind of a big group of dealers walking down a lane and they're kind of like, all right, now I'm at car number 84, and it's a red, you know, Toyota Camry. Scot:     [08:44]    And then you have a little auction right there. And then someone went quote unquote wins it and then you're onto the next vehicle. And then, you know, the winners take all their cars back with them. You know, they'd load them up onto a travel trailer and they'd take them back. Yeah, yeah. And that's, you know, really there, you know, you're, you're kind of moving the car twice. You've got the super inefficient, you know, walking down a lane, it could be raining and you know you don't have, you know, an old nurse, there's almost no technology in these things, right? There's no alert that kind of says I've been looking for a 19, you know, a low mileage BMW or anything like that. Dan:    [09:18]    Yeah. And you know, that's really the core of the inefficiencies. So my co founder, Joe he was on the road three, four days a week, a hundreds of miles in different directions nobody at, at his, his lot doing what he needs to do to make money, which is selling vehicles. Dan:     [09:36]    And even when you get to the auctions, you know, multiple lanes, there could be five cars you want to buy and they're all running in five different lanes at the same time. Murphy's law kicks in, well, what, what are you going to do? So, so there's that efficiency. You know, a lot of times, you know, kind of the industry standards, 50% of the time the vehicles aren't selling at those physical auctions. So, you know, you go and you wait a week, it runs, it doesn't sell. Now as the seller, you're saying, okay, do I send this to a different auction and kind of Plinko it all the way through the system or do I let it sit there for another week and see what happens again? So, so there was just a ton of inefficiencies. And with mobile, mobile smartphones at the stage, they were at the adoption. Dan:     [10:21]    It's like, why, why are we not? Why, you know, why is no one done this? Why is nobody doing this? And why are they traveling all over the place, moving vehicles multiple times, just super inefficient and, and as time goes on and that vehicle's sitting on a lawn or you're moving at place to place the vehicles depreciating, things could happen to it. So our, our concept was this never has to leave the lot. It can stay on your lot. No one's moving it. No one's, you know, you don't have to worry about someone stealing a mirror off of it or denting it. It's, it's, it's there and we can, we can have it sold in 20 minutes. Scot:     [10:57]    Cool. and then so, so it's always smart to go try to disrupt something where you can kind of do a 10 x better user experience, it seems like. Yeah. Uber was genius or going after taxis because the tax experience was so bad and it still hasn't caught up, you know, so it definitely much better. It was so easy to provide a 10 x better experience. Dan:     [11:12]    And, you know, what, what Uber did a taxis we felt we could do to the auction industry, which, you know, really the, you know, the Internet era and Silicon Valley in New York City, you know, the wholesale market specifically, it was just very much a pass by, and it was, it was a lot of the big incumbents and not a lot of you know, it really wasn't that sexy silicon valley, a problem that people were trying to solve. You know, it was, it was a perfect Buffalo Tech you know, startup idea for us to go after. Scot:     [11:49]    Yeah. Yeah. We get the same thing. They're like, you know, the traditional vcs were like, you have employees, oh my God. But we don't invest in those types of businesses. Like, okay so less flash forward. It's five years later. You guys have had crazy success. You raised 150 million. That's not always the bar of being successful. Correct. But you've had a lot of success on the revenue growth and I don't know what you've give us an idea for the scale of the business, like how many cars are auctioned or, or anything like that. Dan:     [12:15]    Yeah. So, and we had some stuff out in the previous months selling over 20,000 vehicles a month. We have, you know, we're in, you know, about 115 hundred and 20 territories. We're well over 700 people total. And that's across from, from sales, through engineering, technology, things like that. Scot:     [12:38]    And you've so, so walk us through the, the kind of the new digital user experience. So I'm a dealer and I have the same 50 vehicles now. Do I list them? I think you guys have an option where you can even have a team come in and do the whole thing, right. Kind of a full service operation. Dan:     [12:53]    Yeah. And really iterating initially what we did was allowed the dealers to do with themselves. And you know, there was a lot of issues with that and created, you know, there, there wasn't really all that trust and transparency, which is what we really pride ourselves on. So kind of, you know, normal startup thing. People were, certain dealers were, oh I was too busy to list the cars or the kid I had hired to do it, he quit or he left or whatever. So were like unite. All right, great. So we're in, we're going to remove all excuses. We're going to hire someone and all they're going to do is show up on certain days and do condition reports. And, and it was really to keep the supply of inventory going in and the benefit of it was people are like, Oh, I love that you guys are doing the condition reports. Yeah. Scot: [13:40]    So buyer's side, there's consistency too, right? Right. So, you know, your definition of good, better, best or fine, very fine or a bad scratch, a good scratch, any of that stuff is going to be much more consistent than, than the actual seller. Dan:     [13:52]    Yeah. We, we try to be super, you know, very objective condition reports. We're not trying to make it look better or worse, we're just trying to call it for what it is. So we've built out, you know, a huge network of, of, of these inspectors now. And really it's, it's, it's the main way that we're doing a inspections and people just really like that they can trust in us and we can be that, that trusted source. And for anyone who knows the automotive industry, dealers rarely ever trust each other. Right? So that was a really huge benefit to that having those inspectors and having people with their, you know that are trained by us, that are using our software that's custom built to build the best condition reports in the industry. That's, that's really what we've done and it's, it's worked out really well. Dan:     [14:43]    It's not the pure software play that a silicon valley type company would want, but at the end of the day we're going to end up with the largest inspection network in the country. So so there are some real benefits that when you're dealing with these tangible physical assets. Scot:     [15:00]    Yeah, yeah. I think it gives I don't think the venture industry is woken up to it, but as a, as a software option or cloud computing is like lowered all barriers of entry, right? Two people can create almost anything. So the fact that you have these inspectors makes it that much less appealing to, to Stanford grads. You know, right now in comp side wanting to replicate your model, that's going to be like, Ooh, that's Achy at all. I don't want him, I don't want 700 inspectors or whatever the number is. Dan:     [15:25]    Right, right. Yeah. And you know, there's definitely, there's definitely cost to it and there's definitely the training and the onboarding and hiring and, you know, so it does, it does add a little bit of a hurdle for just a pure software play. Uh and we've, we've kind of gone, you know, we've done that already and we understand, you know, we understand where the benefits and where the issues are going one way versus the other. So but we've been really happy with it. Our dealers love it. So yeah, it's worked out really well. Scot:     [15:53]    Cool. So I've got my 50 vehicles, I've got your guys coming every week to Kinda like help me wholesale. I fly, I got the chalk mark on him or something, or I give them the vins, they do the inspections. Then I think they would imagine, you know, list, you know, I'm a, I'm an ecommerce guy, so I'm easy commerce vernacular that may not be right. But in the Ebay, Amazon world, we would list the product out there. And then the buyers probably are, you know, there's probably some cadence or the buyers kind of come in. The buyers I imagine would have alerts and that kind of deal. So they buy the vehicles or, yeah, yeah. Dan:     [16:25]    And I can walk through there real quickly. So we, we have scheduled set up with our, with our dealers who are selling our condition. Inspectors go in, they get the keys, they get the price, they go out, they do full condition report takes, you know, 10, 15 minutes. And once they have that, there's different options where they can let it run live. They can save it to run later. And so, but if they say, hey, I'm going to run this auction, now that auction instantly gets, gets created based on buyers filters. The buyers will be notified saying, hey, here's a new auction. It's this vehicle. They go in 20 minute long auction and they can bid right through the app. In 20 minutes we have a high bidder. Dan:     [17:09]    And based on what the sellers reserve prices, that vehicle can be sold in 20 minutes. And and we can, so, you know, a whole bunch of them within that time period. So, so that's really the, the process and, you know, post-sale, we also handle everything from titles and payments and we have integrations in the floor plan financing. So we have those options. We have transport that we do as well. So we've really gone from just being a marketplace to adding all of these different components to be a true end to end solution for these, for these dealers. Scot:     [17:46]    That's the big trend in market places now is Opendoor has changed the real estate industry by, you know, going in and replaced Zillow would introduce, you know, the buyer and the seller. And then now open doors actually going in, you know, essentially even acquiring like part of the this stuff. Yeah, the managed is, yeah. Cool. I could talk for hours about this, but that's a really good overview. I want to make sure we have time. I noticed on your linkedin you do a lot of other cool tech techie stuff. So I saw you're involved with some blockchain and then there's something called drone energy, which kind of caught my, my attention would explain some of those, those things that you're doing on the side. Dan:     [18:18]    Yeah. So you know, in the local startup community I've been involved for for a real long time and I always like helping people who have ideas and they may not notice start, they may need, need introductions of I've been doing that, you know, probably almost the last 10 years, just really trying to help connect people. So, so I, I tend to have people come to me pretty often with ideas and I try to help them out where I can. So you know, a couple of years ago really started looking at there's a great book called the master switch and it's about information information technologies over time have been very centralized and then get de-centralized and then research, centralize and decentralize. And you know, you, you look at a lot of this stuff going on with Facebook and others in terms of privacy and data and, and things like that. Dan:     [19:11]    And we're in a very centralized, where a couple of really a couple of companies own all the data and all the power. And I think we're kind of now going, you know, the next step is to get into more decentralized. So as I learned about a theory and blockchain and a whole bunch of other stuff, it really clicked that hey, there's to be some new model where people can own their own data, they can monetize their own data, they have that control over it. How do we look at money on the Internet? And so there's a lot of really interesting things that getting into blockchain and cryptocurrencies really got excited about it. And so within Buffalo, we started this blockchain group where we were meeting every week and giving talks on, on different aspects of it. So I got really involved in that. Dan:     [20:01]     Drone energy is a mining company where they've shipping containers and they have this patented shipping container style where they can build, you know, there's, especially in northeast, there's a lot of these either cogeneration plans or you know, even just old factories that can't maintain their base load because manufacturing is demand has gone down in those areas. So there's a lot of excess power is one thing I learned a lot of power that exists just can't be used. And so this is a way where you can, by having a whole bunch of bitcoin miners and cryptocurrency miners running miners being very highly intensive computers that, that are computing at, at you know, for that very one specific task. So, but it requires a lot of power and so they can go and help maintain a base load so that a factory can run and doesn't have to batch up work or a cogeneration plant can turn on and maintain a base load. Dan:     [21:01]    And so, so that's really what drone is doing. And so I got involved with them and you know, made a little investment in them and I've kinda been mentoring them along with there's a couple other marketplaces as well since since I've been involved in marketplaces people who have kind of reached out, whether it's selling used manufacturing materials or whether it's produce that's you know, going to be thrown in the dumpster, that there's brokers that are just literally, they get this, you know, what's called number two and number three produce that they just have to throw out. So how do you build a marketplace around that for restaurants and others who don't need the most perfectly looking tomato if you're going to be making sauce? Right. so I've been helping these types of companies you know, through just kind of the idea and, and getting, helping to get the business going and help them think about a lot of the things that I've a lot of the mistakes I've made through ACV and the things that we did wrong that, you know, I can kind of impart some of that, that wisdom to show him some of the scar tissue and hopefully they, they make different mistakes and not the same mistakes. Scot:    [22:15]    Yeah. Or You, you tell them all the mistakes and they just go do them again or they just say, yeah, don't do that. Dan:     [22:21]    Yeah, I told you, I told you, I told you the stove is hot. Don't touch it. Scot:     [22:26]    Cool. one question I've been dying to ask is what does the ACV and ACV auctions stand for? Dan:     [22:31]    No, that stands for actual cash value. So it's an industry term. And when we initially started our, our main goal was live appraisals. And so it was going to be you know, someone comes in, they want to trade in their vehicle and there's not a lot of trust in that process of, okay, let me go talk to the manager behind the glass. Okay, here's what we can give it, give you for your car. And they're like, well, Kelly Blue Book says this. And they say, well, Kelly blue book doesn't write a check. Dan:     [23:01]    We do. So it was just this very non transparent process that a lot of people didn't like. So we, we looked at it and said, hey, we can solve this problem of vehicles going to auctions and dealers having to go to all these different options to get their inventory. But at the same time we could also help the, the franchise dealer by saying, Hey, you can provide this transparency at this stage. What you can do as they're going to test drive their next vehicle. You'd take some photos, you do a condition report, and you can send that to auction. So by the time they get back from their test drive, you can say, Hey, I know you wanted $10,000 for this vehicle, but we had 12 bitters and we got you 9,500. That's the market value and it's a much easier conversation to have. Dan:     [23:46]    So that's initially how we you know, kind of we're starting and that number that they have is the ACV that that's their actual cash value for when they're going to go wholesale it or sell it at auction. That's the number that they think they can cash out for. So we were kind of the guaranteed EQ actual cash value for, yeah. Scot:     [24:10]    Yeah. The so a lot of marketplaces, one of the ancillary business models is the data they throw off. Do you guys have you guys close the loop on that? Where if I'm about to list a vehicle, I'm a dealer and I'm going to list a vehicle and I've got a crazy reserve on it. You probably have enough data now where you can say, hey, that, yeah, we're happy to list this for a $20,000 reserve. But we, you know, vehicles like this on our platform have sold for 12, five or, yeah. Dan:     [24:33]    And we, and we've, we've built out pricing in understanding what a vehicle is going to be priced at or should it be priced at. And it's, it's a really delicate conversation to, you have to have a, because you're telling someone they're wrong and you don't really know how to price your vehicles and dealers feel that they're really good at pricing their vehicles. So you know, so a lot of times, so we try to take, you know, part of an approach where it's, you know, we're providing them you know, what we believe in is more of a recommendation, a and not necessarily a heavy handed approach. And so we use that with our people in the field to help show them, hey, if you, if you price it in this way and you price it appropriately, you'll actually do more than if you price it aggressively. Dan:     [25:20]    And everyone says, oh, this person's nuts. I'm not even gonna pay attention to this option. So, so there's a lot of those different dynamics that, that we work through. So it's currently, it's kind of a blend of the, you know, machine learning and intelligence from that perspective. And you partner that up with you know, a person that's having a conversation and explaining it and not just, you know, hey, this is what the machine says, so that this is what you have to do because that, that doesn't work in this, in this industry. Scot:     [25:48]    Very cool. I could go on for another hour or so. So it's been good. We'll have to have you back on. Well, we didn't even get to talk about where you stand on the future of vehicles or any of that and that good stuff. So we'll, we'll leave folks waiting for that. Dan:    [25:59]    Awesome. Scot:     [26:00]    Last question, if folks want to follow you online, do you, are you a linkedin person, Twitter, Facebook publisher, where, where should folks go? Dan:    [26:07]    Yeah, so I'm a, I'm on Linkedin, but I'm also more active on Twitter. I'm not really on Facebook. So magnus chef, m, a, G, N, a. C. H, e. F, a, is my Twitter handle and that's where I'm, I'm most active on, on social. Scot:     [26:22]    Cool. Thanks for coming on the show, Dan. We really appreciate it and really enjoyed the conversation. Dan:     [26:25]    Great. Thanks for having me.

In the fifth of six panel discussions recorded at Used Car Week 2018, Joe and Nick moderate a session on the rapid evolution of the wholesale used-car space. Panelists include George Chamoun of ACV Auctions, Kayne Grau of KAR Auction Services, Bob McConkey of McConkey Auction Group, Brooks Stewart of Bridgecrest and Jim Williams of Cox Automotive.

Cherokee Media Group president Bill Zadeits is back on the mics for this one, interviewing Joe Neiman and George Chamoun of ACV Auctions during NADA Show 2018 in March. They talk about the capital growth at ACV, how the idea for the online auction company started and more.

This week, our episode is a chat from earlier this fall with George Chamoun, the chief executive officer of ACV Auctions. An entrepreneur, Chamoun launched technology and services company Synacor with his college roommate in 1998, shortly after graduating college.

George Chouman, CEO of ACV Auctions, talks to Matt about learning the essentials of business from his parents at a young age; why he left Synacor, Inc., a multi-million dollar company to lead ACV Auctions and pursue his passion for startups; and how he's able to give back the mentorship he once received as a young entrepreneur through his involvement with Launch NY.