Podcasts about receipt bank

discover event roi excel receipt bank accountex

Play Episode Listen Later Jul 11, 2023 14:04

Join Rob Brown, the host of The Accounting Influencers Podcast, as he presents insightful interviews with Stephen Edginton and Sabby Gill from Dext at Accountex 2023 in ExCeL, London. In these engaging discussions, they share their views on Accountex 2023 and delve into the services, solutions, and brand-building efforts of Dext (formerly known as Receipt Bank). Discover how Dext helps clients streamline their processes, measures ROI, and stays ahead in the ever-evolving accounting landscape. Gain valuable insights into the future of Dext, exciting advancements in the industry, and the culture driving innovation. Guest BioDext is a game-changing platform for accountants and bookkeepers, offering powerful tools and features to streamline data management and enhance productivity. With automated data extraction, real-time insights, and comprehensive support, Dext empowers practitioners to deliver exceptional client services. Experience the future of accounting with Dext.Mentioned in this episode:YouTube CTA

1405 - Equity and Equality with Kim Crowder Consulting's Kim Crowder

The Thoughtful Entrepreneur

Play Episode Listen Later Dec 11, 2022 20:28

In this episode of The Thoughtful Entrepreneur, your host Josh Elledge talks with Kim Crowder, Founder & CEO of Kim Crowder Consulting.Kim shares her mission to help organizations integrate diversity, equity, inclusion and anti-racism into their workplace. She sets out to discover the determining factors of “The Great Resignation” to propose solutions aimed at increasing employee retention and satisfaction. Kim and her team of experts at Kim Crowder Consulting offer a wide range of services: inclusive leadership coaching, staff education and training, workplace equity assessments, inclusive marketing and communication training. Their processes are simple and geared towards a holistic, solution-focused approach. Their objective? Create a work environment where all team members can thrive. Key Points from the Episode:Corporate and societal responsibility of a workplaceEquity vs EqualityWorkplace culture and challengesAbout Kim Crowder :Kim is an expert at communicating and connecting in powerful and engaging ways. Her deep knowledge of diversity, equity, inclusion, and anti-racism (DEIA) is informed by years of executive-level DEIA practice and consulting in advocacy and implementation.Kim's compelling content, presentations, and consulting approach are powered by more than 16 years of work in marketing, journalism, communications, and DEIA for Fortune 500 and other large corporations. During keynotes, Kim uses her background as a trained powerhouse vocalist to educate, bring healing, lift spirits, and inspire. Her authenticity and ability to be vulnerable invites others to do the same. She has been invited to speak and be interviewed about her expertise by Hubspot, Linking Indy Women, Hive Indy, Indy Maven, Monster.com, The American Library Association, and The Public Library Association, among others.As a boutique studio, Kim and her team work across industries serving U.S. and international markets, from retailers to insurers to governmental agencies and the social sector. From Adobe to Good Catch Foods to Target, the American Library Association, Receipt-Bank, HarperCollins Publishers, and on, Kim and her team provide leaders and companies actionable tools to move initiatives forward long term.Kim's mission is to provide transformative, customized solutions, cultivate equitable workplaces, and harness the power of diverse input to foster innovation, inclusion, and forward-thinking within organizations and industries overall. She has been featured for her expertise by The New York Times, twice by Forbes, and on Hubspot's podcast, The Growth Show. She is also a member of the MIT Technology Review Global Panel.Kim has traveled extensively, including having lived in Korea as a child. She grew up in the U.S.'s most diverse city in the country, Houston, TX, and sang with Beyoncé as a youth. When she is not heading up Kim Crowder Consulting LLC, you can find her singing professionally, traveling, Latin dancing, working out, listening to audiobooks and podcasts, or trying something new.Tweetable Moments:01:01 - "It's more than just being nice to people. It's creating systems and accountability so that this holds in place no matter who's in the organization."06:51 -...

ceo founders new york times forbes fortune target monster beyonce tx equity korea latin consulting equality great resignation hubspot key points crowder american library association deia josh elledge harpercollins publishers receipt bank good catch foods public library association kim crowder

Unlocking potential with digital transformation | Sabby Gill

Cloud Stories | Cloud Accounting Apps | Accounting Ecosystem

Play Episode Listen Later Dec 7, 2022 26:12

Today I'm speaking with Sabby Gill, CEO of Dext Sabby Gill was appointed as Chief Executive at Dext in October 2022. He has more than 35 years' experience in the technology sector, spanning sales, operations, development, support and customer service. He has spent his career supporting businesses of all sizes with technology that looks to unlock their potential—both at home and in international markets, including working in the Netherlands and Dubai. Prior to joining Dext, Sabby was CEO of Thomas International, which is a leading talent assessment and psychometric provider. Prior to that Sabby was UK & Ireland Managing Director of Sage, prior to that I held senior executive leadership roles at Epicor, IGT, HP, CA Technologies, Oracle, PeopleSoft and Digital Equipment Corporation (DEC). In this episode I ask Sabby Gill: You joined Dext two months ago, what attracted you to joining the Dext empire? What do you hope to achieve with Dext over the next two years? Let's talk about community. You've worked alongside the Accounting and Bookkeeping community for many years. In your introductory letter to the community you have said “I am obsessed with customer and employee engagement, and I'm excited to meet many of the partners and businesses Dext supports. If I jump into any forum and mention Dext, a lot of unhappy campers will respond ”What can the APAC region expect from DEXT over the next two years and beyond. What is the strategic focus of Partnerships within APAC? You serve on a number of boards, pushing for digital adoption: You've recently become the Chair of the Digital Leaders Advisory board, a community of over 180,000 professionals working to eliminate the issues that hold back UK Digital Transformation such as access to knowledge, networks and skills. What are you hoping to achieve in that role, how can UK people get involved with the Digital Leaders Advisory board, and have you got them all using Dext yet? Talk to me about the future of E-invoicing in Australia. Have you ever been involved in a company that has undergone a brand change / rename that Dext has gone through. Like before this session, I had to visit the website and find out what the official new name of Receipt Bank is - its Dext Prepare Were facing a tough economic environment, with inflation, looming global recession, what advice do you have for small businesses out there. Is there anything else you would like to share with our listeners and how can they get in touch with you? I hope you liked listening to that interview with Sabby Gill, CEO of Dext. From here, I encourage you to subscribe to the Cloud Stories podcast, join the Xero Mastermind group on Facebook for advanced conversations around the ecosystem, and subscribe to the informative Accounting Apps newsletter which gives you a great overview of the ecosystem space. It's available at https:// HeatherSmithAU.COM. I also encourage you to connect with me on LinkedIn. I'm Heather Smith and you've been listening to the Cloud Stories podcast..

DIVERSITY EQUITY AND INCLUSION IN THE WORK PLACE - KIM CROWDER

THE TAPESTRY

Play Episode Listen Later Jul 25, 2022 27:38

Kim Crowder, Founder & CEO of Kim Crowder Consulting, is one of the country's leading Anti-Racism, Diversity, Inclusion, and Equity Speakers, Coaches, Trainers, and Consultants. Kim and her teamwork across industries serving U.S. and international markets, from retailers to insurers to governmental agencies and the social sector. From Adobe to Good Catch Foods to Target, the American Library Association, Receipt-Bank, HarperCollins Publishers, and on, Kim and her team provide leaders and companies actionable tools to move initiatives forward long term. Kim has been named by Forbes as one of the “Top Anti-Racism Educators Companies Need Now,” A Top 10 Diversity, Equity, and Inclusion Expert by All American, and Top Influential African American Business Women To Follow by LinkedIn. She is also a member of the MIT Technology Review Global Panel and For(bes) The Culture. She has been featured for her expertise by The New York Times, Business Insider, Cheddar News, The Tammi Mac Late Show, CBS, NBC, FOX, Katie Couric Media, regularly by Forbes, on Hubspot's podcast, The Growth Show, Workology, and As Told By Nomads.

ceo founders culture new york times diversity forbes target nbc workplace cbs equity inclusion coaches consultants trainers business insider all american hubspot antiracism diversity equity crowder diversity equity and inclusion american library association harpercollins publishers receipt bank workology good catch foods as told by nomads kim crowder

#85 My Journey from Big 4 Auditor to CFO with Jimmy Vassilas, CFO at SantéVet

GrowCFO Show

Play Episode Listen Later Jun 7, 2022 29:45

Jimmy Vassilas started his career in Montreal, Canada. He qualified as a Canadian Chartered Accountant with Deloitte majoring in high tech and telecoms. High tech has remained the focus of his career ever since. Jimmy's CFO roles include Receipt Bank; Zappi; and most recently SantéVet. Jimmy joined Autodesk and then moved to Europe temporarily to cover maternity leave. The person on maternity leave never returned to work and Jimmy never returned to Canada. In the episode, we reflect on how unexpected things like this often have the biggest impact on your career path. His journey takes him from external audit to internal audit. Subsequent job changes take him into FP&A and several senior management roles. Jimmy achieved many of these by moving horizontally rather than vertically within Autodesk, eventually becoming Autodesk's finance director. Links Jimmy Vassilas on LinkedInKevin Appleby on LinkedInGrowCFO CFO Competency FrameworkFind out more about becoming a CFO Timestamps 01:21 Jimmy's early career in audit 05:35 Internal audit to FP&A and 17 years in Autodesk 07:35 Are horizontal moves worth taking? 08:49 The 9 competencies of a CFO 09:29 The number one complaint CEOs have about CFOs 11:26 Is 17 years too long in a single organisation? 14:00 So why leave after 17 years? 16:07 Becoming CFO in an organisation funded by venture capital. 19:04 SantéVet and a move to France 20:46 The challenges of being CFO in a high growth tech company 21:49 The importance of shared values within the business 23:11 The importance of being a business partner 25:00 What's the best advice you would give somebody at the start of their journey? 29:00 The importance of networking and maintaining connections

canada europe ceos montreal internal cfo deloitte sant subsequent fp auditor autodesk big4 zappi receipt bank

π's Logic Accounting Brain (feat. Guy Pearson, CEO)

Sons of CPAs

Play Episode Listen Later Oct 25, 2021 51:06

Episode #22 π's Logic Accounting Brain (feat. Guy Pearson, CEO) recorded 8/2/2021 Guy Pearson, CEO | Chief Ignitioneer | Head Janitor Practice Ignition | Sydney, Australia 2 Trading Places and the Crescendo of Agricultural Economics 3 Being older than your father ever was 6 Aussie Rules IPA, Institute of Public Accountants 8 Do you want $20 in the bank or $20,000 at the end of the year? ***shout out to Xero, Skype, Google Suite, Dropbox*** ***shout out to Receipt Bank, Fathom, and Spotlight*** 11 An online ledger with an API, Bank Feeds, Single Ledger… god bless Xero 13 If you've traveled around the world, you probably bumped into an Australian 18 THE BIRTH OF… Interactive Accounting P/L 21 THE BIRTH OF… My Financial Solutions 22 THE BIRTH OF… My PIR (Property Investment Report) 26 Not doing any day-to-day work in your firm after 3 years! ***shout out to Josh Lance*** 28 Firm Ignition, Group Ignition, and Practice Ignition 30 THE BIRTH OF… Practice Ignition ***shout out to Stuart McLeod*** ***shout out to Matt Allen*** 35 When will everyone see the logic of running monthly retainers? ***shout out to Steph Hinds, Head Ninja @ Growthwize*** ***shout out to Rod Drury*** 37 The 3 F's 39 A Global Mindset from Day One ***shout out to Brendan Allen*** ***shout out to Tom Maxwell*** ***shout out to Don Miller*** ***shout out to Tiger Global*** ***shout out to Relay, Xero, Dext, Hubdoc, QuickBooks*** ***shout out to Karbon*** ***SPECIAL shout out to the Practice Ignition Team*** 49 Smarter Together, Better Together 50 It's the End of the Beginning… --- Send in a voice message: https://anchor.fm/sonsofcpas/message

Special Edition: Adrian Blair (Chief Executive Officer at Dext)

Play Episode Listen Later Sep 25, 2021 30:06

Special Edition: Adrian Blair (Chief Executive Officer at Dext) On today's deep dive special edition episode, Rob Brown of the Accountants Influencers Podcast interviews Dext CEO Adrian Blair, about the rebranding from Receipt-Bank, their bold vision for growth and their plan to put accountants at the heart of business. Prior to working at Dext, formerly Receipt Bank, Adrian was the Global Chief Operating Officer of Just Eat and the only executive team member to serve throughout the company's transformation from start-up to FTSE 100. Before this, he led business development for Spotify in Europe and spent six years in commercial roles at Google in California and London. He is also the Co-Founder and Chairman of Circl, a next-generation leadership development programme for students from deprived backgrounds. He holds a Bachelor's degree in Philosophy, Politics and Economics from the University of Oxford, and an MBA from Harvard Business School. Key shownotes from the whole interview include: ➤ Why the rebrand from Receipt Bank to Dext with a more rounded proposition for the accounting market ➤ An overview of the ecosystem at Dext with over 1m users in 700,000 businesses and almost 11,000 accounting firms as subscribers ➤The three reasons why Dext exists - their value proposition for businesses and the accountants who serve them ➤ The importance of making accountants the heroes of the business story, and calling out some software vendors who don't ➤ Explaining the trust that exists between bookkeepers/accountants and their clients to make tough commercial decisions ➤ Why there is no automation or AI that can give businesses the information and decision making power they need like human accountants and bookkeepers ➤ Why accountants and bookkeepers should 100% own the client relationship, and why some vendors want to bypass that ➤ Asking what accountants can do to serve their small business clients better ➤ Thoughts on how software vendors differentiate themselves from competitors, with examples like Dext Prepare and Dext Precision ➤ Who has the ear of accounting professionals and who has their best interests at heart ➤ The two vital components that make accounting firms successful when compared to competitors ➤ How well the accounting profession has responded to the challenge of the Covid pandemic in serving their clients ➤ What some accounting firms have got wrong during Covid and how they have let their clients down ➤ The big silver lining of the pandemic for accounting professionals who use the data in the right way and make themselves more relevant ➤ The reply to accountants who say "I'm too busy to manage all of this data and stay on top of all of these changes" ➤ The number one thing accountants and bookkeepers should be doing with the extra time freed up by better technology ➤ The main thing the accounting profession truly needs to serve their business clients better ➤ Advice to accountants, bookkeepers and accounting firm leaders everywhere to look after their clients better Adrian on LinkedIn: https://www.linkedin.com/in/adrianblair (https://www.linkedin.com/in/adrianblair) Dext website: https://dext.com/uk (https://dext.com/uk) NOTE TO LISTENERS: This is a full-length interview (usually 20-30 mins long) from which the highlights show earlier in the week was taken. You can listen to this on a previous episode. Martin and Rob love to hear from the show's 5000+ listeners in 138 countries around the world. If you have any questions, suggestions, comments or success stories, just type https://my.captivate.fm/sayhi.chat/aip (sayhi.chat/aip) into your browser and leave us a quick and easy voice message. We may just feature you on the show!

Guest Interview: Adrian Blair (Chief Executive Officer at Dext)

Cloud Stories | Cloud Accounting Apps | Accounting Ecosystem

Play Episode Listen Later Sep 22, 2021 14:01

Episode 13. On today's episode, Rob Brown of the Accountants Influencers Podcast interviews Dext CEO Adrian Blair, about the rebranding from Receipt-Bank, their bold vision for growth and their plan to put accountants at the heart of business. Prior to working at Dext, formerly Receipt Bank, Adrian was the Global Chief Operating Officer of Just Eat and the only executive team member to serve throughout the company's transformation from start-up to FTSE 100. Before this, he led business development for Spotify in Europe and spent six years in commercial roles at Google in California and London. He is also the Co-Founder and Chairman of Circl, a next-generation leadership development programme for students from deprived backgrounds. He holds a Bachelor's degree in Philosophy, Politics and Economics from the University of Oxford, and an MBA from Harvard Business School. Key shownotes from the whole interview include: ➤ Why the rebrand from Receipt Bank to Dext with a more rounded proposition for the accounting market ➤ An overview of the ecosystem at Dext with over 1m users in 700,000 businesses and almost 11,000 accounting firms as subscribers ➤The three reasons why Dext exists - their value proposition for businesses and the accountants who serve them ➤ The importance of making accountants the heroes of the business story, and calling out some software vendors who don't ➤ Explaining the trust that exists between bookkeepers/accountants and their clients to make tough commercial decisions ➤ Why there is no automation or AI that can give businesses the information and decision making power they need like human accountants and bookkeepers ➤ Why accountants and bookkeepers should 100% own the client relationship, and why some vendors want to bypass that ➤ Asking what accountants can do to serve their small business clients better ➤ Thoughts on how software vendors differentiate themselves from competitors, with examples like Dext Prepare and Dext Precision ➤ Who has the ear of accounting professionals and who has their best interests at heart ➤ The two vital components that make accounting firms successful when compared to competitors ➤ How well the accounting profession has responded to the challenge of the Covid pandemic in serving their clients ➤ What some accounting firms have got wrong during Covid and how they have let their clients down ➤ The big silver lining of the pandemic for accounting professionals who use the data in the right way and make themselves more relevant ➤ The reply to accountants who say "I'm too busy to manage all of this data and stay on top of all of these changes" ➤ The number one thing accountants and bookkeepers should be doing with the extra time freed up by better technology ➤ The main thing the accounting profession truly needs to serve their business clients better ➤ Advice to accountants, bookkeepers and accounting firm leaders everywhere to look after their clients better Adrian on LinkedIn: https://www.linkedin.com/in/adrianblair (https://www.linkedin.com/in/adrianblair) Dext website: https://dext.com/uk (https://dext.com/uk) NOTE TO LISTENERS: This is a condensed highlights version of the full interview (usually 20-30 mins long), which you can catch as a bonus episode at the weekend. Martin and Rob love to hear from the show's 5000+ listeners in 138 countries around the world. If you have any questions, suggestions, comments or success stories, just type sayhi.chat/aip into your browser and leave us a quick and easy voice message. We may just feature you on the show!

7. What Happened To Receipt Bank?

From The Trenches

Play Episode Listen Later Sep 3, 2021 22:55

What happened? It was Orange, it was loved, now it's Dext, it's three things not one and got dealt a savage hand by pockets of the social media world. But the strategy makes sense if you dig in to it. Listen to David Boyar ask Paul Lodder - Product Domain Expert (and a seriously accomplished accountant), What happened to Receipt Bank? Want more? Register for Paul's session at Trenches Summit " https://summit.fromthetrenches.com.au/talks/dext-keynote/ See omnystudio.com/listener for privacy information.

orange receipt bank david boyar

What is Dext with Paul Lodder

Two Drunk Accountants

Play Episode Listen Later Jul 9, 2021 56:26

This week we chat to Paul Lodder the Product Domain Expert at Dext (formally Receipt Bank) to chat about the future direction of the platform. Several weeks ago we asked our audience why they use Dext, this week Paul answers it.

receipt bank

Dext Vision 2021 | James Parker

Play Episode Listen Later Jun 23, 2021 66:52

Today I'm speaking with James Parker, General Manager of Asia-Pacific (APAC) of Dext In this episode, we talk about . . . As you may be aware in Feb 2021, team orange rebranded from Receipt Bank to Dext. This led to a lot of discussions and perhaps confusion in the Accounting and Bookkeeping community. To try and address community raised issues, I invited James Parker, the new General Manager of Asia-Pacific (APAC) of Dext to join me for a community chat. I also invited bookkeeping advocate Cassandra Scott to join me as co-host for the session. Let me give you some background of both guests: James Parker joined Dext in November 2020 with over 20 years of experience in leading, transforming and growing technology firms within the accounting and legal sectors. His high-level interpersonal skills allow him to engage with stakeholders at all levels genuinely. A visionary leader, James enjoys engaging in thought leadership, challenging the status quo, and networking with industry and community peers. At Dext, James is responsible for the GTM strategy and rapid growth of DEXT in the APAC market. He is looking to grow ARR 30% YoY through a sustainable sales and marketing approach, delivering significant value to Accounting and Bookkeeping firms. Cassandra Scott is the Director of Laurus Bookkeeping, a business services consultancy specialising in cloud-based accounting and business systems based out of Brisbane. Cassandra is a Registered BAS Agent, Xero Certified Advisor, Xero Platinum Partner, and in November 2020, Cassandra was appointed to the Board of the Australian Bookkeepers Association. Cassandra provides mentoring services to other bookkeepers and contributes to the ongoing discussion and development of programs to increase the professionalism and evolution of the bookkeeping industry. In support of her goal to increase the profile and professionalism of bookkeepers and BAS Agents to both SMEs and other industry professionals, Cassandra founded and administers the largest group of Bookkeeping Practice Owners in Australia. The group intends to provide support, mentoring and collaboration for Australian Bookkeepers who have their practices, and by doing so, continue to raise the bar and professionalism of the industry. This was recorded live with the accounting and bookkeeping community on June 7th and has been repurposed for the Cloud Stories podcast. I'd like to remind you to stay up-to-date with the curated content I'm sharing by signing up for the Accounting Apps newsletter, available at http:// HeatherSmithAU.COM

director australia vision board general managers accounting brisbane smes arr apac bookkeeping gtm yoy james parker receipt bank cloud stories

S1 E4: Product Ops Hiring and Career Progression - Sharmin Abdo (Head of Product Ops @ Dext)

Product Ops Podcast

Play Episode Listen Later May 4, 2021 37:53

Sharmin Abdo is the Head of Product Ops @ Dext (formerly Receipt Bank) and is currently hiring for her team. She has been at Dext for over 5 years in previous roles such as Marketing Ops and Customer Success. She also spoke at the PLA Product Ops Summit on Defining Product Ops. On this episode we chat about some of the key traits in hiring for Product Ops and her decision to create a competency framework for the role. I think Sharmin's approach of: 1) starting before you're ready, 2) iterating as you learn and 3) moving in the right direction even if it's not perfect, will resonate with a lot of Product Ops leaders!

head product hiring customer success career progression abdo marketing ops sharmin receipt bank product ops

#Accountant Is Not What You Think It Is On TikTok

rebel accountant xero toomer receipt bank

Play Episode Listen Later Mar 3, 2021 62:25

Does the accounting profession have an image problem on TikTok? Also, Receipt Bank rebrands to Dext. PPP is paused for many by the Biden Administration and technical glitches. The Federal Reserve ACH system goes down but otherwise doesn't cause problems, how to value Bitcoin, QuickBooks, Xero, and Freshbooks updates. ADP releases "Roll," a new payroll app that appears to compete with Gusto, etc., and more!

Sean Toomer - Rebel Accountant

Share Your Story

Play Episode Listen Later Dec 4, 2020 74:30

I do this through my disruptive accountancy firm, Diverso:ONLY true monthly subscription accountancy service (probably)£99pm for small businesses with than £250k turnover, less than 10 employees with free Xero, free Receipt Bank & free Fluidly48pm for micro businesses, small one-man bands and side hustlesUNLIMITED advice and supportAll year-end accounts and returnsdirectors self assessmentdirectors payrollVAT ReturnsFree Legal GuidanceFree IT Supportabsolutely no surprise billsresponse guaranteed in 24 hoursI also help small businesses, for free, set up recurring income, because I'm pretty damn good at that.

The Talent Surgery Podcast- Naomi Trickey, Chief People Officer at Receipt Bank

The DEI Discussions - Powered by Harrington Starr

Play Episode Listen Later Dec 3, 2020 27:08

We're delighted to bring you the latest installment of The Talent Surgery Podcast! On this episode Nadia is joined by Naomi Trickey, Chief People Officer at Receipt Bank.We learn about everything from the connective glue needed to make everything work, to Naomi's unique approach to marketing a people team. Naomi also tackles an issue all company's face: the providing of enriching developmental opportunities. How do we encourage constant improvement? How do we get better everyday?

talent surgery chief people officer receipt bank

Millennials Need Helicopter Accountants

Contractor Success Map with Randal DeHart | Contractor Bookkeeping And Accounting Services

Play Episode Listen Later Nov 16, 2020 66:16

With the holidays fast approaching, we talk about new ways to celebrate, at a healthy distance, of course. Inspired by feedback from Leary's theory on why Trump lost, we dive deep into the reasons, and logic behind it. Looking for some great practice management ideas for winning millennial clients? We've got 11 from Ryan Lazanis, founder of FutureFirm. In app news, we talk about how NetSuite's debut of an accounting partner program; Receipt Bank availability on QuickBooks Desktop via Right Networks, and we'll look at Xero's fast growth slowing down, while profits surge. In the world of taxes, Deutsche Bank calls for taxing remote workers for the privilege of working at home, others are considering the benefits of a wealth tax, and Blake sits down with CAP listener, Juventino Gayton, NAVSEA accountant, to talk more about relocation, income taxes, and more!

donald trump pandemic millennials cap social distancing helicopters deutsche bank leary accountants xero netsuite wealth tax receipt bank quickbooks desktop right networks

0392: The Benefits Of Adapting To Technology For Your Construction Business

Play Episode Listen Later Nov 6, 2020 10:51

This Podcast Is Episode Number 0392, And It's About The Benefits Of Adapting To Technology For Your Construction Business If you have a task that you don't like to do, there's an app or software program to take care of it for you. It might take a few moments of your time to learn and understand how the software or app works, but doing so will save you valuable time and precious energy. It will also free you up to spend time on the tasks you love to do, not on all the paperwork and record-keeping that go along with running a business. When you run your own contracting or trade business, your life involves many long days being on job sites while managing projects, staff, and clients. There probably are not enough hours in the week for you to deal with all the issues that arise while keeping your clients happy and taking time out of your schedule to manage your business is probably the last thing you want to do. Thanks to a variety of online software companies, running your business is now a lot easier. You can efficiently manage your projects, employees, finances, and records all through your computer or tablet, freeing you up to focus on your clients. Here at Fast Easy Accounting, we are thankful for technology tools such as the ones we are using for our current clients. QuickBooks Desktop In The Cloud How much of your time do you spend hunting down financial documents, poring over spreadsheets, and tracking expenses? Searching for and trying to integrate scattered data makes it nearly impossible to close out the monthly books quickly and efficiently. Manage your business finances faster and more accurately by moving them to the cloud. QuickBooks Desktop In The Cloud has several benefits, including: Integration with all your other construction operational systems for the quick retrieval of the most current data; Automation of daily financial processes so you can step away from spreadsheets; Efficient expense tracking that improves accuracy and reduces revenue leakage; and Secure collaboration with team members and stakeholders. Xero Like many construction business owners, you probably didn't dream of owning your own business so that you could manage a paper trail and oversee cash flow. You likely have very little interest in following up on unpaid invoices or spending time paying bills. That's where Xero comes in. Xero takes care of accounting for your small construction business. You can create and track invoices and purchase orders, manage sales and purchases, and set up scheduled bill payments. You can even reconcile bank transactions any time from a computer, tablet, or smartphone and have up-to-date financial information about your business. If you have employees, you can track payroll and manage time and money spent on projects. Xero offers easier business financial management without headaches. Receipt Bank If you hate taking time away from your clients and work projects so you can manage your paperwork, Receipt Bank has what you need. Receipt Bank is a technology platform that construction business owners can use to manage their vital business documents. Anything necessary to your business - such as receipts, invoices, and other documents - you capture on your mobile phone, through email, or scan on your computer, and upload it to the platform. Receipt Bank then takes the information and displays it for you to download it or send it to connected accounting software. It can also categorize your expenses for you. It requires some time to set up manually, but Receipt Bank will save you vast amounts of time once your account is set up. Hubdoc Hubdoc takes care of data entry, such as entering all your bills, invoices, and other paperwork for you. Hubdoc allows you to take pictures of your paperwork, link it to your account, and develop usable data. It automatically fetches your bills and syncs with your accounting programs. You can even give your accountant access to the program so they can stay on top of your finances as well. If you love the idea of simplifying your home maintenance and repair service business and avoiding masses of paper everywhere, Hubdoc can help you. Hubdoc automatically pulls your bills and statements into one secure hub. This means you have one login to view and manage the documents from all of your accounts. No more logging into ten different sites each month to gather your recurring bills. Three ways to collect paperwork to Hubdoc: 1. Snap a Photo with the App Simply take a photo of your receipt, invoice or bill with the mobile app. Hubdoc scans, extracts, and stores your documents, ready to be published. 2. Forward your Email Paperwork When you become a client, Hubdoc automatically creates a personalized email address just for you. Email in your documents, and we'll do the rest. 3. Scan/Upload your Documents If you've already scanned your receipts, invoices, statements or bills, you can upload them directly to Hubdoc and the software will extract the key data for you. Safe and Secure! Hubdoc uses bank-level security to ensure your data is safe. This includes 256-bit encryption, SSL/TLS, and a Premium Extended Validation certificate -- as well as monitoring and verification from McAfee & TRUSTe, the trusted industry standards in data security. Simplify and Go Paperless! Your important financial records are organized automatically for you, backed up forever and available on any device. Hubdoc is your digital filing cabinet in the cloud. TSheets Getting timecards into QuickBooks and processing payroll can be a big hassle for your construction company. Timecards come in late, causing payment to be under enormous pressure to meet direct deposit deadlines is a tremendous feat on its own. Tracking employee bonuses, reimbursements, and garnishments take time and money and can cost your company some severe fines, penalties, and lost productivity if you couldn't handle it correctly. Manual time cards are painful, and we have found the best time card calculator using TSheets. Final thoughts There's no question that these apps and software platforms can make business owners' lives easier. Most business owners didn't start their business to be surrounded by paperwork and endless record-keeping tasks. Choosing a platform that meets your company's needs will free up time and energy to focus on the things you love to do. Set aside a week or two to look at any processes that can be automated within your business. Automating repetitive and tedious tasks can help you uncover hidden cost-savers and potential sales opportunities. We use hundreds more in our company - whether it's for Marketing, Accounting, or Production. We have been where you are now and understand how confusing it is to identify which tools are right for your construction company. Please reach out if you need help. About The Author: Sharie DeHart, QPA is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on how to manage the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com

How To Digitally Transform Your Practice To 100% Cloud Based With Kieran Phelan

Transform your Profits: the podcast for accountants who want to build a more profitable, successful and impactful accounting

Play Episode Listen Later Oct 9, 2020 34:39

Do you struggle convince clients to move to cloud? In this session Kieran spoke about how to digitally transform your practice to become 100% cloud based. If you're still struggling to convince clients of the how cloud accounting can benefit them, then hear how Kieran has successfully done it in his firm. When it comes to a running a successful accounting firm there are only 4 things that move the needle forward i.e pricing, positioning, process and people. In this episode we have focused on getting your processing right. To know more about the other three pillars hear my other podcasts here. Once you get these 4 pillars sorted, you will have a successful accounting firm. Time-stamped show notes [1:10] Introduction to Kieran's journey of becoming self employed. [7:02] Strategy Kieran uses with clients who are reluctant to becoming cloud based. [13:14] Does being a digital firm using Xero mean that Kieran drives potential clients who don't use Xero away?[16:56] Receipt Bank vs Autoentry, which one is better value for money? [20:45] How Kieran charges his clients for software that he uses. [28:40] Kieran's advice to accountants who are still contemplating whether they should become cloud based. Rate, Review, & Subscribe on Apple Podcasts "This is a really informative podcast. If you are looking to run your practice more efficiently AND improve profits and/or free time, then this is your first port of call..."

time practice transform free masterclass digitally xero phelan cloudbased receipt bank

Episode 30 - Adrian Blair - Receipt Bank

40 Minute Mentor

Play Episode Listen Later Sep 28, 2020 36:07

Today’s inspiring guest and your mentor for the next 40 minutes is Adrian Blair, CEO of the digital bookkeeping platform Receipt Bank. Receipt Bank helps make accounting easier for over 400,000 small businesses around the world and recently raised $75 million Series C funding for the next chapter in their growth journey. Before joining Receipt Bank, Adrian led the development of the eCommerce partnership strategy at Google and helped grow Just Eat from a small scale start up to the FTSE 100 company we now know it as now. In today’s episode, we talk about the lessons Adrian has learned on his amazing career journey so far, including: - The leadership lessons from working alongside Google Co-Founders Larry Page and Sergey Brin and how they still influence his approach to this day. - The highs and lows from his journey with Just Eat and how this experience has shaped how he’s steering Receipt Bank on their rapid growth journey. - And, what to think about when planning your career and why you should be considering more than just money and experience when planning your next move. It was fascinating to learn more about Adrian’s early days at Google, the motivations behind his big career moves since, and what the future holds for Receipt Bank. If you’re thinking about making your next career move or want to know what it’s really like on the inside of an incredible growth journey like Just Eat, you’ll definitely want to listen to Adrian’s invaluable advice in this episode. We’d love to hear your thoughts on this episode, so please get in touch at james@jbmc.co.uk If you’d like to find out more about Adrian, check out his LinkedIn profile – https://www.linkedin.com/in/adrianblair To see what Receipt Bank are all about, take a look at their website - https://www.receipt-bank.com/uk/ And if you want to see some of the brilliant things Circl are doing, take a look at their website – https://www.circl.org/

ceo google ecommerce ftse series c sergey brin just eat receipt bank circl

#176 - Suds Singh - Founder at Interesting Content

Founders365

Play Episode Listen Later Sep 25, 2020 38:43

Suds Singh is the founder of Interesting Content, company which he founded in 2015. Interesting Content is a digital video production company based in London. The company has produced more than 1,000 videos to date, so it would be safe to say they know a thing or two about creating video content that their customers will find engaging, shareworthy and - most importantly! - interesting. Suds founded the with an initial budget of £0 and has since grown the business to 6 figures and counting. The company currently creates content for household names such as Space NK, Tesco, Disney, Receipt Bank, Soldo, Tide Bank as well as tech companies such as dotdigital, Avora, IGX Global and a whole host of other too. The company consists of 6 full-time employees based in London, Kyiv and Basel and around 60 freelancers spread thought London and some across the globe too. In his spare time, he likes to go for runs, read books and watch gross-out comedies on Netflix usually with a glass of red in hand. Founders365 is hosted by business coach Steven Haggerty and shares 365 insights from 365 founders during 2020.

netflix founders disney kyiv singh basel tesco suds soldo receipt bank space nk steven haggerty

17 - From Selling Bras To Co-Founding One Of The Most Successful Apps Of All Time, Meet Alexis Prenn - Founder of Receipt Bank

The App Startup Show - Digiruu

Play Episode Listen Later Aug 20, 2020 75:42

I am both thrilled and delighted to welcome you back to the App Startup Show - we took a little break due to Covid - and what better way to kick things back off with a man who has gone from selling bras to co-founding one of the most successful apps of all time, Receipt Bank. Meet Alexis Prenn. As he put it himself, there is almost nobody in technology who has ever worked in the business end of a factory. This is an entrepreneur who knows what productivity looks like. With his co-founder, they wanted to take away all of the fuss and horrid, dreaded paperwork accountants get from all of their clients. After presenting the initial idea to their potential customers, they were told they wanted something to take care of only the invoices, credit notes and anything to do with costs. The rest is history. With offices around the world, Receipt Bank has grown into one of the most successful apps of all time, with over 9000 5-star reviews and has even been featured by Apple under apps they love. I honestly can't tell you just how valuable and inspiring I found this chat with him, and when you hear the episode for yourself, you'll see why. I urge you to listen to it undistracted but with a pen and paper to take notes. This episode changes everything. About Receipt Bank You didn't go into business to do paperwork. The business expense tracker Receipt Bank tracks, reads and stores your receipts and invoices on the go, so you can focus on growing your business. * Receipt scanner: Snap your receipt on your mobile, forward via email, or upload through the web * Bookkeeping for the digital age: We digitise and securely store your paperwork online, so you can throw those receipts away and stay compliant * Small business accounting: Integrate with your accounting software including Xero and QBO, and save time by automating your bookkeeping The expense tracker trusted and highly rated by over 200,000 fast-growing businesses worldwide. Sole traders and small business owners often don't have time for accounting. Manage expenses, accounting and bookkeeping from your phone with Receipt bank. Ready to get started on your app? Visit www.appstarterguide.com Contact: aman@digiruu.com Instagram: @digiruu Ready to get started with Receipt Bank? iOS: https://apps.apple.com/gb/app/receipt-bank/id418327708 Android: https://play.google.com/store/apps/details?id=com.receiptbank.android&hl=en_GB LinkedIn: Alexis Prenn Music Used: Your Choice by Alex Menco | https://alexmenco.net Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License https://creativecommons.org/licenses/by/3.0/deed.en_US

covid-19 founders apple selling manage apps ios snap bras sole integrate bookkeeping xero receipt co founding qbo receipt bank alex menco

158|Niching Your Business With Bryn Harwood

Business Built Freedom

Play Episode Listen Later Aug 11, 2020 28:08

Niching Your Business With Bryn Harwood Josh: Who out there in podcast land has been told to niche or even micro niche. It's something that we have drilled into ourselves, you need to do this thing. And I've actually got a special guest, I’ve Bryn Harwood from Tradies accountants in Brisbane. And he's gonna be talking about the process and some of the past, where he's been and where he's gone and what the future looks like. So, Bryn, tell me a bit about where you came from? Like, what was your original business venture? Learn more about niching your business at dorksdelivered.com.au Bryn: Thanks for that, Joshua. Well, I started out as that generalist kind of accountant, so you know, suburban kind of firm doing 30 different industries and doing tax returns, doing company tax returns, doing a whole bunch of different kinds of things. And then one stage through the career I decided that it's kind of hard trying to really understand every different industry because you already know so much. So when you’re in general, it's really hard to give advice, specific advice to business owners because you kind of, there's only one of you. So what I decided was I was going to niche out. I looked at my database, and I had a fair few trade business owners. So I had some kind of builders, plumbers, electricians, and I liked working with those owners that had good businesses. So, at first, I thought, well, for marketing, what I'll do is I'll name it trader’s accountant, but it was still part of my original firm. So that's kind of the premise on how I started the idea of niching and how I kind of got into it. Josh: Okay, so it's kind of like a bit of a sub brand underneath the original umbrella. And then you had the, I guess already clients are already resonating with that brand. And naturally, you'd have to learn more about what they're doing and how their business works and the different tax advantages and equipment finance things that they're doing and whatever else, and that just allows you to build out the brand from there. Is that right? Bryn: Yeah, exactly. I started with the sub brand, as you said, and I actually labeled it -and this isn't a joke- I labeled it GFC Tradies Accountant. And that's not a joke. That's how I started. Obviously, I didn't consult too many marketers, I just came up with it, maybe a few too many beers. And then everybody said to me, why are we putting GFC in front of these? Like, what are you trying to tell us? Josh: Fortune tellers, not accountant at all. Bryn: Exactly. It wasn't a great marketing pitch. But to be serious with it. What I realized really fast was that it's more than just marketing. And I think if you're going to jump into a niche, from my experience, you have to jump fully into the niche. Try to hold on to your original database and then have a separate database. From my experience, and other people might be able to do it differently and it might work, but from my experience, it didn't work. And the reason for that is you kind of alienate your older clients. And then the new clients are kind of wondering why they're the older clients, so why they’re the other brands. So, I found a real disconnect. And it's almost like you've got to reach that moment where you're confident enough to say, I'm going to fully jump into this niche, and that's all I'm going to do. Which is the hard step because if you've got 100 clients on your books, you might have 30 clients that have one industry, and 70 that are in another industry that you still make a reasonable revenue. But for my experience, if you want to go into it, you need to get rid of the other 70, otherwise, it's just really a marketing campaign and you can probably just create a landing page, and do that if that's what you want to do. Josh: So, we haven't, I guess niched the same way you have, but I understand exactly what you're saying. So when we started our business back 13 years ago, we were the IT company that did everything. You call us up, there’s a problem with the VCR. Well, I can fix that for you. I'm not even kidding. I was fixing people's VCRs at that stage, not really the same task to fix someone's TV once and that was going back in the days. It was a big cathode ray tube. So your big fat TV. So I'm always the person who did everything that knew nothing, I guess, or knew something but not enough about everything. Then as things progressed onwards, I saw a bit more of a trend and Dorks Delivered, the original brand as it started, became an IT business. And then we had business efficiency experts that did all the automation stuff. And then we had asked about marketing, because it became too cloudy to see what it was that we're actually doing. And someone came to us and they said, we want to have our business marketed online. We want to have our LinkedIn marketing automated or something like that. And we'd go, yeah, okay, we can do that. And they were like, oh, we had no idea. You could do the names Dorks Delivered, and sound anything like marketing at all, and I'm like, Yeah, okay, we got to sort that out. There's definitely like you're saying about the GFC. I'm like, I can't bring up the business name of someone that I know that just changed business names, but if they move the space character, just one spot, it sounds like a type of operation that you get to remove puss from your body as opposed to an awesome IT business. In making that transition, you said 30% of your customers was sitting in the trading sub business banner. When you made the transition to jump out on your own as a trader’s accountant, did you find that there was less friction when it came to marketing, and the overall message was more easily heard because the tradie would come to you going I know you know what I need to have done? Bryn: Exactly right. I think that's probably the main reason you'd go to a niche is for that. But what I've learned is we've hired, you know, some really exceptional chartered accountants, and some really exceptional team members. And when you're just in one industry, you realise that the advice that you can start to give is actually really invaluable, you know, so we have knowledge on VBA. We have knowledge on QBCC, these are regulators that work in the trade space. We've worked with associations like the Australian Shopfitters Association, and through that we've worked with a fair few different shopfitters where now we're at the point where we can quickly look at a set of financials and see what's wrong with the financials, like quickly see what's wrong with the business. So we can understand, you know, things like contractors and the business models. And every industry is different. You know, we've had people come to us that, you know, wanted to set up a medical practice or that were in different industries, and we actually tell them when. So I've actually referred them to other accountants, and regularly do that now, like I will regularly say, we're probably not the right fit. And the reason is, is because what we do do, we do extremely well. And that's the only thing we do. Josh: Yep. And I think like, the big take home there for me is when someone has something wrong with their books, you can see what's wrong. You can see if they're spending 20%, 30%, 50% higher on their staffing costs, and they're spending 50% less in their marketing costs, and they're wondering about where their money is going. You could probably more easily drill down and say, hey, you need to sort of maybe consider taking a course doing this and dropping down some of these people's pays. Why are they getting paid so much? Is that a discussion that you could have? Bryn: 100%. It’s like, we can look at it and say, look, these are the risks. You know, if you're in the trade space, and you set up like this, this is a risk down the track, these are the regulators in that space. These are where the risks are of your company. This is the way you'd want to set your company up if you're doing XYZ, and then also just, you know, look over the financials and kind of say, look, you know, charge out rates for these, you're probably losing money there, you’re probably not as efficient as you should be here. You know, your GPs is other people in your field. So, you know, we have that real specialised knowledge now, and I mean, it's only probably been three to four years, but that's only going to increase because every time we hire people, they're only dealing with shopfitters, builders, contractors, that's all they're dealing with. So we know that industry inside out. And I think that is a big advantage with doing all these that I've done. I've talked to different business owners that have been worried about niching because I've thought, you know, then I'm going to be reducing obviously my size, like my client database, like it's going to go smaller. But I've always had the philosophy that you almost go inch wide, but mile deep. So no, we have clients from Melbourne, I did a webinar the other day, I had clients from Western Australia on there, clients in Sydney. So I believe that actually the trade business owners in Australia quite large, and that'll haven't actually reduced my overall client. I've increased it. But you've just got to think, I think pf it actually. In saying that, I'm not saying that everybody needs to niche. I've got some good friends that are partners and other accounting firms. And that said, why does every guru say we've got a niche, we don't have to, we can be accountants, and I think that's fine. I think there's a space for generalist accountants, and they do a great job. And you know, if their job is to do tax returns and financial statements, that's what their job is. And I think that's fantastic. I wouldn't encourage everybody to go and say, I'm going to go niche, look at my database and do it because I don't necessarily think that it's necessary to grow your business. It’s probably looking at your capabilities within and saying, you know, what can I focus on? What can I serve as externally? Josh: Yeah, and it comes down to what your end goal is, I guess. You can own a fish and chip shop and make a lot of money, and you can own McDonald's and make a lot of money, but they're very different things that the business owner is undertaking. One's buying a job, and one's buying an investment, it depends on what you're looking to be doing. Buying a job isn't a bad thing, if that's what you want to do, if you want to have that flexibility. Bryn: 100%. I speak to clients, you know, and that's one of the first things I say, what do you want? What do you want to get out of your business? Like some clients want us to work on the tools so I don't try and work clients off the tools if they don't want to do that, they might want to work on the tools, ran a crew of five people, you know, turn over a million dollars and have a couple hundred grand profit. I don’t believe the guru's and I don't listen to a lot of influences and say you know, niching is the only way to go for accounts and you need to have your own niche. I don't think you do need to have your own niche, but my advice on niching would be or from my experience, my experience share would be if you're going to do it, jump in 100%, don’t put your toes in learn the niche, speak to the clients and then start to get that extra skill. And it's not a quick process, you're not going to do it in six months, and then say I'm a medical expert now and I know everything about dentists. It might take you four years, until you really start to cut your teeth on it and really understand the industry. So you need to be patient. Josh: Have you heard of the Dunning Kruger effect? Bryn: No. Josh: It's a cognitive bias. It's where you start doing something. Okay, for instance, we'll talk about beer brewing offline beforehand. You might brew one beer and be like, I'm a brew master. I'm amazing. I can do everything. I know everything, and then you bring your second beer and go, oh, that one's stuffed up for some reason. And then you brew your third beer and you go, okay, now one was alright, maybe I'm going ok again and then you start mucking around with hops, and then you start doing other bits and pieces that didn't work or that did. Then then all of a sudden you realise it's a really, really deep subject. As you said, inch wide, mile deep. If you don't know how deep something is, the Dunning Kruger effect is this feeling that you've got a you've… a false feeling that you know everything about something. And interestingly, when you actually do know everything about something or close to it, you have this lack of confidence around the topic because you know how deep it's gone. And that's exactly right. So when you start jumping in there, and then being able to answer those questions that would, again, remove a lot of friction from sales. because somebody's like, oh, what would you do with XYZ? And you've got bang the answer straightaway for them. Bryn: 100%. And like, I'm still talking to business owners on things, like I'm still sitting in a board meeting or sitting with a builder. And they're saying, actually, we do this because of this, and this is how this happens. And I go, oh, wow, I didn't know that, you know. I find myself sitting outside in shopfitters presentations with you know, Pythor or one of the products that I use and go oh, wow, that product’s amazing, that actually shows the shop before they're built, I never knew that you could do that. So you know, even I've been in use for a while I think continually learning and sharpening that industry that you're in. Josh: Getting that industry knowledge, though, as well like being told about this new cool thing you think why is no one else told me this, it gives you a fantastic piece of information, a nugget of information that you can then talk to any of your other clients about, then you become that authority. Bryn: That's what it is. Like, I sat with a client the other day, and they were using a kind of generalist accountant and he sat with me for 30 minutes. And say I'm really happy with my accountant. But essentially, in 30 minutes, you've told me more than I kind of knew about the accounting, and he has a general accounting team. But he said, in 30 minutes, you’ve told me more than I knew over the last year and a half. And that doesn't mean I was going to change him. But it was just the fact that actually knowing the industry, knowing the software's he needs to use, knowing where the pain points are going to be. And knowing his next steps, like you know, if you only go to 10, these are steps. If you want to go to 20, these are the pain points you’ll have. That's the advantage you'll get from niching, but you have to be patient, it will take time to get there. And the marketing around it isn't instantaneous, like if you just go out and say I'm the medical doctor, no medical accountant. I mean, there are a lot of people in the niche space and a lot of the big firms have their own specialists in different industries as well. So there is competition, a lot of competition, and probably the same with IT. I mean, I've heard there are IT providers that just do pubs and there are IT providers that just do retail, which probably isn't a good space to be in right now, unfortunately. Josh: A great segue actually. Niching, luckily, I'm not in a single niche, but we do have a lot of shopfitters, and obviously they rely heavily upon the retail industry in the growth in the retail industry. And we have automotive businesses that we work with and we have people in the financial sector, so I'm lucky enough to say that we've got our eggs in a few baskets. But there is businesses that don't, and you haven't micro nation and you've diversified enough that it’d be very unlikely that you have the entire industry disappear. But if you have done something like I don’t wanna say silly, but it's not silly. But if you have done something where you're only focusing all of your efforts on to pubs, for instance, so servicing gambling machines and things like that. What do you do when everything shuts down, when hospitality disappears? Where we've put in a spot where you thought there was an industry that would never die, people keep eating, people keep going out and gambling and then you're told sorry, shops are shut for the next three months or more and nothing you can do about it. How did you make sure you didn't fall into that trap? Bryn: To be honest with you there, I was just lucky. Like when I went into it, some of the due diligence I did at the start was to look at the industry and kind of say, well, trade based businesses most likely aren't going to be outsourced because they don't really have robots that can go and put plaster up, go and do your electrical work or go and do your drains, so a lot of them are very nearby. So I thought automation was probably not going to kill that industry. So that was one of the things, and then the construction industry is a massive industry in Australia, obviously, I think 20% of employment comes from the construction industry. So it's a very big sector. But in your point, the Black Swan effect you know, none of this would predict that there's going to be a pandemic, and that’s gonna knock out a lot of industries. Fortunately for me, trade businesses were an essential service. And that wasn't by design, that was by luck. That's meant that a lot of my clients haven't suffered, although the shopfitters in particular have suffered, as you said, because they’re linked to the retail industry. But to answer your question, if you do niche, I think you are taking, you are almost part of that industry now. So the same risks they have, you have. So if you have a range of different industries, you're diversifying that, and then if the sun go down, you are as deeply impacted. For me, some day with some of the things I looked at, and I kind of thought to myself, well, if we ever get to the point where there's a robot that can come to your house and do your fix your lights and do your plumbing, we're probably at the point where none of us have got jobs. The accounting’s gone as well at that point. I’m like well, that risks are probably can’t mitigate. Josh: So I'm in a great industry, obviously, IT, because I'm the guy fixing the robots. But the good news is they're never gonna take everyone's jobs, because moments before you think they're gonna be able to accomplish the tasks, you'd have to turn them on and off again. I think it's kind of like when you look at the car, the car killed those horses jobs, these horses had quality jobs and now we're getting new shoes all the time and that this bloody car came along and stunk up the place, but you don't really look at it like that. That is a horse that is automated. It's a car, it's just an automated horse. And there's so many different metaphor vehicle, there's certainly other vehicles like that that have just automated the process. The calculator automated the abacus. Excel automated the calculator. It doesn't remove jobs though. I think it just shifts your focus to things that are more important. Bryn: Exactly. I think that's the thing, isn't it? Like when one creates another industry creates from that, and I think, you know, in the accounting space, I think you know, there's a lot of automation happening. We use Hub Dock, some people use Receipt Bank or Hub Dock or one of these programs and that basically puts copies straight into the system. There's a few different programs that now sync to your job management software and put your APs or your purchase orders to match the bills and they put them straight into the system. What I found with that is this still uses behind that, because there are still people that have got to sit there and make sure it matches and press the buttons and make sure that happens. So, I don't necessarily think, and there's still a very big space for strategic accounting, and I think they're always well, you know, I think in my lifetime, there probably always will be a place where you need actual advisors. So that automation was a little bit of a risk, but I guess I looked up, and I guess every business owner out there is probably looking at that risking their business to some degree. Josh: Well, if you're not automating, it's again, if you're running a fleet of sports cars and horses, it's not going to work. You need to adapt and change with the times. Automation has been around us for years and years and years. It's just it's become a bit more of a buzz term lately. I think like, when you look at checkout chicks and checkout dudes, jobs that have been automated by those little telling machine things. If their job, if it can be automated with a machine that's that big, it means whatever that we're doing was not going to be advancing their life in the future anyway, it was just having them sit there and earn some money in a brain dead job you could do with a hangover, and I'm getting ready to get some fire word, I just said then, but if you can have a machine that does this, that doesn't remove jobs, all it does is as you said, shifts the focus of the jobs to the people that are generating the software, entering the codes to make sure that it can be done, making sure that every item is weighed appropriately, and making sure that the one person is actually looking and doing everything and I'd imagine, it's the way with the all industries it's going to happen. Bryn: I think so. I think like from my experience now when I'm dealing with builders or shop fitters. contractors, like, the biggest thing we're teaching them is it's all software, these jobs now are all software already. Like, if you're a shop fitter, and you're not using software that can track GP real time, then you're going to get burned by other shop fitters because it's amazing now, the technology like everything sinking, everything's linking, and you've got people that can see the GP on every shot that you're building at one time. And that's probably where I'm seeing the good entrepreneurs in those fields are really, really taking off. And the ones that are still on the old based systems are struggling, wondering how the quotes are coming in so cheap. You know, theres something wrong with the industry because people are taking things below cost. It's not necessarily the case. It's because these other businesses are more efficient, exactly. And they do that for people like you, like your companies that come in and look at where the efficiencies are, what systems they can use, how they can automate processes, and yeah, the clients that I work with have been doing that differently have a long way ahead above the other. The clients and on to starting to slowly kind of die off, if that's a good way to put it. Josh: As you said, you've got to be ready to adopt, you've got to be ready for the future. And if you got to be niching, you've got to be ready to make sure that your eggs are in multiple baskets or in a basket that is capable of some level of contingency should risk such as the pandemic come available, which brings me to my next point. So I've looked in going, okay, how deep do I want to niche? How much do I want to look into it? This is silly Josh engineering mind going into gear and I think okay, I'll look through the census data, I'll look at the growth data. I'll look through the data of the population and what different areas and sectors are doing whatever, and then try and work out where the growth pattern be from there. So you are fortunate that you had a number of trade types of clients already working with you and then you build the business upon that spot. Did you look into the census data or the growth? Bryn: We did actually look at a bunch of different figures like how many trade businesses there were, the size of trade businesses, we did do a bit fair bit of due diligence in regards to that. And I think, you know, factor, that kind of point that you're raising around a niche is that you are kind of taking that risky industry. So you want to do the due diligence to find out as much information as possible as you can about the industry. And I think you could go further and micro niche, like, you could be a plumber’s accountant, you could be, you know, you could be an electrician’s accountant, or you could go that far into a micro niche. And then I guess you really want to look at that industry. Lke one of my mentors actually said to me, my good friend said, the best entrepreneurs in the world aren't the best entrepreneurs, they pick the best industry. And that really resonated with me because I thought about that for a while and he said look at Elon Musk, for example. He's picked renewable energy. And where's everything going in the next 10, 20 years? It's renewable energy, like people don't want the pollutions out of hand down. It's cheaper and proved it's cheaper than coal now. I think PwC, can have their reported that it is actually cheaper to use renewable energy. And so back to that point, I think the best entrepreneurs actually look at the industry they're in and it's not by luck that they end up in any race that makes sense. It's being able to look ahead and see well, where are things going? Obviously, right now, maybe, and, you know, maybe the retail industry, bricks and mortar is not where you want to be. Because no matter how good you are at retailing, right now, if you're not running an e-commerce business, maybe that's not the space. But maybe if you're running an e-commerce business right now, you're Amazon, you're riding the right industry. And I don't think these people, I don't think people like Bezos or Musk, these people. I don't think it's by luck they've ended up in those industries. I think they have looked forward to going what's going to be the biggest thing in 10 years’ time? What industry is that going to be? How people going to leave? How are people going to behave? What are the things people are going to do? And then they focus their services around that. Josh: Yeah. And before everyone thinks that they're obviously not fortune tellers, but I think there's probably 100,000 other people that have tried looking into the future, and then they just bet on the wrong horse. And we don't know about them, because they bet on the wrong horse. Bryn: I would have never known that trade services was going to be an essential service in a pandemic. I never looked at that. And I read the Black Swan. I actually read the book. I went through it and I thought, well, how can you predict a black swan? I could never have predicted that, and that was luck. But some of the factors that I went through in that was that I thought that they couldn't be automated. I thought there was always a space. New houses were being built continuously in Australia. The construction industry has always been a booming industry. We are still like under supply of houses even to this day, there's an under supply of houses in the Brisbane market, maybe the Sydney and Melbourne market as well. So if you look at those factors, I think there's going to be a lot more houses that are going to be built. And there's going to be a lot more big construction projects like intercity rail. You know, in Melbourne, there's lots of projects that are being done there. Josh: It’d be different for living in a city that was 3000 years old, and you could knock down buildings, you had all these different restrictions, it'd be a different scope or we're in a faux landscape, beautiful land down under that we can't really be complaining too much. Even in this time of unknowing, we're in and I'm going to plug Australia obviously, we're in the best country in the world. We've got the best health care, we've got the lowest death rate mortality rate from the pandemic, and we've got all these different grants and everything else that's coming through that's helping businesses out, like I can't complain. I'm pretty, pretty happy with where we're at. Bryn: You know, in Australia like you say, we’re in the place to be. I mean, we've got obviously the mining industry, it's going to continue, we've saved a lot of money. I think we're well ahead GDP per debts pretty low here. You know, they've got the money to spend on the population. And pumped money into construction, which is probably the best move. I know all the governments have now announced all these massive projects. And I think that's just going to get people in jobs and going to keep the economy kind of moving along as we come out of the back end of this. Just on a personal level, we went out to the coffee shop in the weekend. And, you know, as soon as I opened it up, and we were at a coffee shop, and we're at the shops, and we're spending money, and I think that's what people will do, you know, they'll go back and support local businesses. So I think in terms of tourism, I see people traveling, you know, domestically now. Go to Northern Territory, go to Townsville, go to Cairns, you know. You can't really go to Asia or Europe or anything like that maybe for the next however long that's gonna be, but we can go and have a good holiday at the Great Barrier Reef. Josh: All the overseas listeners hear that, you can't even come see our beautiful place, not for a bit, but it's pretty good. For any of the tradies out there that are listening, you've obviously heard a bunch of advantages to working with Bryn’s fantastic business. It'd be worth jumping across the tradiesaccountant.com and checking out the voodoo that he does, and booking in some time to make sure that you're doing everything that you can be doing to automate your processes and make sure that you're getting the biggest bang for buck in this time of the pandemic. So, before we head off, Bryn is there anything else you'd like to go through, we'll cover off on? Bryn: The point of the podcast today was around niching. And I just say, you know, if that's something that you're thinking of doing, I think the main experiences I gave is, like I've said earlier, head into it, and do it. Research the industry thoroughly, try and although you're not Nostradamus, try and predict what's going to happen in the next 10 years and try and kind of have some something's weather, collect as much data as you can, and have the data almost make the decision more than the intuition to some degree and then speak to other people that have done it. You know, if you're an IT guy and you want to go and niche into the trade space or something like that, come and speak to me or if you're you know, whatever you're wanting to niche in, speak to other people in that industry, and get to know as much as you can. That would be my main, probably three kind of points to share with the listeners on how to niche if you want to niche. But I would also say to that as a caveat on the end, don't listen to the influencers because you don't have to niche. Josh: Terms and conditions apply. I agree. And that's why I want to get you on the show because we have had people that have been very against it and we have had people that are very for it, but I haven't had anyone that's actually walked the walk and talk the talk and you've got a biased opinion, obviously, you're running a business that has niche, but it's still good hearing the journey that you've come on, how you got to where you're at and what you've seen is some of your advantages of doing that. Bryn: Thank you for having me on. I've enjoyed it thoroughly and I've enjoyed the beers that we've had. Josh: Oh, now everyone knows we've been having sneaky bees. Oh no. Oh, no. I've loved having you on as well, and if anyone else has anything to say, leave a review, jump across to iTunes. Give us some love and give us some feedback. Everyone else out there, stay good, stay healthy and look forward to talk to you again soon.

tv amazon australia europe research elon musk mcdonald melbourne gps jeff bezos automation excel brisbane gp gdp western australia pwc black swan nostradamus xyz cairns great barrier reef northern territory vcr dunning kruger aps niching townsville gfc harwood vcrs tradies vba receipt bank josh it josh yeah lke josh well josh oh josh so josh as josh all qbcc

156| Staying Efficient in Business With Sarah Stein

Business Built Freedom

Play Episode Listen Later Jul 28, 2020 27:11

Staying Efficient in Business With Sarah Stein Josh: Gday everyone out there in podcast world. We've got Sarah from Miss Efficiency. We're going to be talking today about how recession-proof your cash flow through efficiency in business. Sarah actually wrote a pretty cool white paper on how to remove paper from your business, which, I guess a bit of an interesting way of looking at it. So Sarah, in business, people are freaking out in business at the moment. If you're still in business, hopefully, what would you say is the number one way to stay efficient, and make sure that you keep your head on the right numbers? Get more tips on how to stay efficient in business at dorksdelivered.com Sarah: So Josh, I think it comes down to the systems that you put in place, and that is, a lot of the time it's the technology that you put in, but there are lots of other things outside of technology that you can do as well. So you know, there's so much technology out there, it can be very overwhelming and we can get overwhelmed with the choice. And then you can get overwhelmed with, you know, jumping at the next shiny thing all the time. So constantly, you're putting new things in place just because it's new and does some whiz-bang thing. But what you might have had already. I think we all are. And I have to pull myself back and think, hang on a second, do I actually need it? It's like anything like, do we need it? Do we need the new car is our current car doing exactly what we need it to do? And it's still safe and you know, it's the same with the technology in your business. So I think when thinking about the systems that you want to put in place in your business, go right back to basics, and map it out on paper. Map out what your objective is like what you actually want to get out of it. And then once you've got that mapped then you'll know which technology to put in place because your map is going to be your guide. So I think there are a few key ones. There's a lot of personal preference because a lot of technology does the same thing. You've got your MIB, Xero and QuickBooks, for example, like I prefer Xero. But there's pros and cons with all of them. So I think to have really good accounting software in place, and then something really good to keep track of your workflow depending on what your businesses and then something to keep track of your customers, and your leads, and, you know, CRM, if you like so that you can keep in front of everybody. So to answer your question, map it out, and then decide what you need. And then, you know, it can evolve and grow from there. It doesn't mean that because you've decided on this today, that's how it needs to stay forever. It just evolves as your business needs change. Josh: You're talking before about do you need this card? Do you need an upgraded car? Is this car fine? I'm guilty of being fooled, I'm going to use the term “fooled” into selling a perfectly good car to make sure that the image that I was representing was what was required by the business and it made no difference at all. No one cared about my car whatsoever. I dropped out a perfectly good car that was perfectly functional, the four-wheel-drive that I still have now is still perfectly fine and functional. But oh, man, what a ripoff. Just coming back to like what you need in your business. And what is the tech that would be good to check out. You told me the different accounting packages, obviously. You touched on some bits and bits about leads versus customers and stuff, which we'll talk about in a bit. But what is the good tech to check out? Sarah: I would say talk to your bookkeeper or your best agent, but you know, you've ruined that, you've ruined that. I think in this instance, cars aren't really our forte. But I think definitely talk to the people who are experts in using it. Do some research. Don't do too much research online because there's too much information. I know if I go online, yeah, there's just too much and it's too overwhelming. And it's like, that's all too hard. I'm not going to do it. Talk to other business owners that you know. So I had a phone call today from a client who was with a friend of theirs who is in a different business to them. So all my clients are on Xero and the friend of theirs was on MIB. And he was having trouble and he was thinking about converting over. So my client got me on the phone, we had a three-way conversation and you know, I could give them some information about MIB and Xero and a few other bits and pieces. So talk to other business owners that you know who are friends because they have a vested interest in it. So they are going to tell you the truth. And it's good to get in You know, other people's perspective, like how we would use Xero for my existing client would be different to how we would have used it for this other business owner. So definitely do your research. But I think, also come in prepared with the knowledge of what you need. So coming back to my scenario before about mapping out what you need. Think about what your current processes are, and evaluate what's manual, what's electronic, what's taking you the most time, what's the thing that you push around your desk the most before you realize, you know, you actually have to do it now. And then think about what your workflow is, what you would like it to be if there's something that you want to be able to do that your current systems don't allow you to do, to have a really good idea of what your needs are. So then when you talk to an advisor, they can say, okay, well based on that, this is what we would suggest to put in place, and based on what your needs are. We have a conversation with people to try and find out what they are currently doing what they would like to do and where they see their business in a few years’ time because maybe what's going to work for them. Now, that might not work in five years’ time. So if we don't think about the bigger picture, you might be doing the wrong thing. So do some research, educate yourself have a clear idea of what you want to get out of the system. And then you can have a really good conversation with an accountant or agent who can help you then put it into place. Josh: That makes a lot of sense. And I know that when I started the business, I decided I'm going to learn everything and I'm going to be the person who wears all the hats and develop the software that worked exactly as I wanted to. I hated the idea of bookkeeping myself, and so I learned everything I could about it, so that I could try and do it in an automated way. I ended up just spending too much time making this software instead of working in the business. Fast forward 12, 13 years we've got fantastic options out there like Xero, mostly online products that do 95% of the reconciliation. And as long as you've got the good bookkeepers in there that can make sure that when there is an anomaly, they're picking up on that and striking that out and making sure that they bring the attention to and fixing it. And we're in a better world now than when I first started building all this stuff out. One thing that I have found, though, is that we introduce into our software stack a better way to manage inbound leads and making sure that we were able to see if people were interested in our services. We’re making sure we're able to see what stage they are at, which is a very different kettle of fish to a lot of the managing an existing customer that's already spending money with you that you're making an invoice and doing service with. When it comes to that, do you differentiate? Or do you see a reason to differentiate between prospects leads and customers? Sarah: So when I first started my business, I was a very good bookkeeper. And I had to learn that I had to be a better business person, because it didn't matter how good I was at, you know, bookkeeping. If I was a crap business person, then I was going to have a crap business. So I had to learn all of these things very, very quickly, and it was a very steep learning curve. And I'm by no means the expert. So, I don't really differentiate leads and prospects. I just think that either clients or soon to be clients. And that's it. And I am quite, I don't know if basic is the right word, but I like to keep things simple. Because we were super busy and we're highly systematised and you know, there's a few of us in our team, we want to make sure it's easy for everybody to follow. And I think if you over complicate things, that's where, you know, cracks start to show. So we use a program called Active Campaign. I can't remember what the other is called. It's like the monkey is the logo. MailChimp. Yeah. So that was great. But all I did was send out the occasional newsletter, and it probably did a lot of things that I didn't do, but that was my failing rather than MailChimp’s failing. But then I moved into Active Campaign and I love Active Campaign. And as part of my onboarding process, like I have quite an extensive onboarding process, but Active Campaign drives a lot of that for me. So everybody goes into Active Campaign, I've got a download from my website. So once you download that, their information goes through. If people book online appointments with me, it goes through Calendly. Again, that automatically filters through to Active Campaign. So I think it's really important to capture a lot of this information, but it's really important to use the automation to do it for you, so that you can concentrate on the gold nuggets. But one of the things that I do so I send out regular communications and with the recent COVID events, I was sending out lots of information because I'm conscious of not bombarding people with too much information, but during that period, there was a lot of stuff to get out. So I was sending just about an update out every couple of days, just about, and I got so many messages back saying, this is amazing, thank you so much for sending it through, it's really nice to be able to have this information come through and we don't have to, you know, try and find it and work our way through. And these are comments from people that aren't even my clients, you know, so that was really great. Josh: The beautiful thing about that, like if you're producing that without like it, you're producing that and throwing bloody Aussie accent and I understand what you're blooming saying as opposed to some of the legislative legal crap you read on some of the government, nothing against the government websites, but you just read it you go, okay, why did Betty bend. Some of the examples I'm reading, this makes no sense. This is too hard. Sarah: I think they try to make it so simple. They actually overcomplicate it. Josh: Oh, absolutely. I had a look, and I read the sentence twice. And I thought, okay, I missed the comma on the first time, and it completely changed the meaning of the sentence. And I bought that to my account. And I said, How do you interpret this? And this was on one of the cash flow stimulus things. And he interpreted it in the polar opposite way that I did. And we ended up coming to a conclusion that yes, he'll do some more research and find out the answer for us like, you're exactly right. It can make it more complicated than what it would be helpful. Sarah: Yes, yeah. But one of the really cool things just coming back to Active Campaign, which is one of the things that I love about it, is when I get a new client. So in the old days, I would send them an email because I'm very much a word skill. I will always say the name up before I pick up the phone, although COVID has changed that slightly, but in the old days, I would send a new client an email that was, if they'd printed it out, it would have been 15 pages long with all of the information that I thought that they needed to know. And you know, realistically I know that they're not going to read that, because who has time to read a 15-page email seriously. So one of the things that I've done in Active Campaign is part of, you know, a few other programs that I've got linked together when a new client comes on board. I haven't onboarding automation that triggers through Active Campaign. So as soon as they get the tag on their contact, if you like that they are now a client. This automation automatically triggers and it's basically that 15-page email drip feed out over a number of weeks. So it's not too much information for this client to read. And, you know, the very first email is basically saying welcome. And that's it, you know, it's like a couple of paragraphs, and that's it. Then the next day, they'll get one saying, this is what you can expect next. And that's it. Just, you know, there's images in it and it's nice and pretty and easy to read. Then a couple of days later, they'll get one that introduces them to the team. How they should communicate with us. And then three days later, they'll get one that shows them how to set up receipt bank. Within this time period, I'm working in their file and have set up receipt bank. So it's all really nice and seamless. And so it gets the information to the client that I need them to see. It gets delivered to them in a format that's easy for them to read. And it's just keeping those touchpoints. So the I think there's about 10 emails that they get delivered out over the course of six weeks. And by the end of it, you know, we might have done the best, we've pulled everything together. It's just a really nice introduction. I think that's the way that I intend for the relationship to be so that's how it starts. And it's setting some really nice groundwork at the beginning of the relationship. Josh: Similar to what you said actually on this. I started off the same. I was fantastic at I could cure cancer for computers. But if that said on the show, it's not going to be any benefit to anyone. So I had to become better at marketing and better business in that sense. What you've said there, you've increased the amount of touchpoints, you've decreased the friction on them not reading the email saying I'll do that later, because it's too long. And I'll tell you right now, I've got two emails sitting there. He said, he's attached a Word document, he said, look on page four, section three, that's a bit of thing is going to be most interesting, but make sure to read the whole lot first. And I was like, ah, I've got other stuff to do. You've removed the friction, which is great. You've increased the touchpoints, which is great. You've built these all in an automated way, which means you're not sitting there having to do this or group it to them. Out of interest did you build it all out yourself? Sarah: I’m a bit of a control freak. So I did do it myself. But I'm super proud that I was pregnant and I've had the baby in the end of it. There was this baby. It's like, yeah, look what I did. So it was very, very cool. I really, really enjoyed doing it. and it was completely outside of my comfort zone, but Active Campaign is amazing. I mean, they're American based. I think they have some, some support people in Australia, but they were just awesome. I did have a couple of little triggering issues. But I got onto the support team, and they helped me and that was just, it works brilliantly. So I've done a few of those now. So yeah, and I love Active Campaign. Josh: You're preaching to the preacher, okay. Not a half years ago, and we started using Active Campaign thought it was absolutely the best thing since sliced bread. And it has just never ceased to amaze us. Every single part of it's amazing Sarah: But some of your listeners that might be thinking, ah, that's just too hard. Or they might jump in and think, oh, you know, it's really, really complicated. It's really not. I'm someone who deals with technology every day, but I have my little comfort bubble as well. And so when I first started with Active Campaign, it was way outside my comfort zone. The person that put me on to Active Campaign, I said, you know, I'm a bit of a technophobe. And he's like, what do you mean? You are the biggest propellerhead I know. And I'm like, so funny but he would say that. But I didn't know it. I just was a little bit patient with myself and kind to myself, you know, I can work this out. And there are hundreds of people that will do it for you. If you want someone to maybe just build the bones of it for you. And then you're good to run with it. Yeah, I did it myself because it's a bit of that control thing. I think it's great and like I said, this heaps more that I could do with it, but this is working for me at the moment. Josh: I think it's something everyone should be having in business. It is a lifesaver for us. My partner Sarah, her whole business is set up completely in Active Campaign. This podcast sounds like a commercial for Active Campaign. But her business, hair and makeup business from start to finish is completely Active Campaign. People come through on her website, she's able to see if they've clicked through from AdWords, she is able to see where their sources are, if they fill out a form, once they fill out the form and then sends them a welcome email and then a would you like to get a quote and then they fill out a few bits and pieces since them off a quote. She's asleep watching and then they've already got a quote they've already got a tentative date in mind, she has a quick phone call with them, make sure that they're all happy to understand what they want. And there's nothing out of the ordinary that they're looking to get to this special day. Then after that automatically sends across into her calendar takes all the payments and sends out for review emails in bits and pieces later. She's managing a team of five staff, the meat and gravy that the most of it is all Active Campaign. So I think it's great and it's definitely a tool that makes businesses more efficient. I'm really happy to hear you using it. Something that when we talk to businesses a lot of time they're like, oh, what's Active Campaign. Oh no, we use MailChimp. It's fine. And from your perspective, when you took the leap, how would you for someone who is using MailChimp without throwing dirt at them, like, how would you say the differences between the two products? They're both great products, but they’re both different products. Sarah: Okay, so I think it's like doing your accounts in Excel and then going to Xero. You know, they both give you the same outcome. They both do the same thing, you're tracking your expenses or whatever, but there's just, you know, it's just a lot prettier. It does an awesome job, it’s easier for you. There's less grunt work. And, I enjoyed it, I didn't mind MailChimp, it was easy for me to use, but literally, all I did was send newsletters, and I didn't do it very regularly. I was pretty useless at being regular. I didn't track any of the reporting. I'm pretty sure it does do some automation, but I didn't know about it and didn't know how to do it. And I was probably on the free version. So I didn't see the value in it, maybe if I was paying for it, I would have worked harder at it. So I don't think actually, it's an issue with MailChimp, it was a totally me issue. But then when I moved to Active Campaign, I just noticed all the bells and whistles that may or may not be in MailChimp. I think making the move to it, it had a mindset shift for me as well about okay, I've got to get serious and I've got to do this. So I've been in business 18 years, I moved to Active Campaign within the last five years. So it just goes to show that you don't have to have all of your ducks in a row within the first year or two. And, they're constantly moving anyway. You know, sometimes I'll make a big change to my business or you know, there'll be a big shift, and there often is at various times and I often referred to myself, as you know, a 15-year-old startup or an 18-year-old startup Because it seems so new now because we've made such a big change. And it doesn't mean that necessarily you were doing things wrong before. It just means your business has changed and you've evolved with the way that you do things. Josh: The Excel versus Xero analogy. I'm going to use again if that's okay with you, that's amazing, that's perfect. In my opinion, MailChimp is fantastic at making campaigns or newsletters. It's not fantastic at allowing for touchpoints and customer attention and interactions and seeing what they're doing on your website and how they're working with you and tagging and then integrating into other systems, and Active Campaign has its campaigns. And if you're comparing the two, Active Campaign’s campaign module versus MailChimp is what I'd say is about the same but it's just there's so much more in Active Campaign versus MailChimp. But if anyone is interested actually in checking out a little bit more on how some of this automation can work, Sarah has got a little gift for you. And that's if you jump across to Missefficiency.com/book, you can jump on there. She's got the ability for you to check out how to save up to five hours, is that right of your workweek? Sarah: Yes. So there's a free download on my website, which gives you the tools to be able to, say, five hours a week and your business. It basically comes back to systems and technology. And, that's all it is. I think you can be, anybody can build a great business that I think the fundamentals comes down to people, technology, and the systems that you put in place. I've actually written a book, and like, it's not a download. It's an actual book, and it's all about systematising your business. It's called “Wow, I'm in Business... Your Journey From Overwhelmed to Organised”, and I did write it based on an experience that I had with a client. So one of the other programs we use is Dropbox, which you there's lots of other programs that are similar to that. That's just the one that we use. But I had a client, that's still a client, they own a pub in Central Queensland. And they've had it for a while. And the client rang me one day during the week and said, You know, I'm completely overwhelmed. I need you to come and just sort things out. And we'd already put in place Xero and you know, a few other bits and pieces and I'm like, Oh, okay. She says, you just have to come. So she booked me on a flight. And the next Friday, I was heading up there, and I spent the weekend there. They live about an hour and a half from the airport. So she'd come and pick me up and I had known her for a long time. She came and picked me up from the airport, and we were driving out there. And I could tell that she was super, super stressed and just wasn't herself, because I would always see her in Brisbane and you know, she's bubbly and bright, and yeah, I could tell that she was really, really stressed and overwhelmed. And anyway, I spent four days out there, and I didn't do a great deal. So they've got a pub, a restaurant, a bottle shop and some cabin accommodation. We already had Receipt Bank and Xero. So I put in Dropbox so that she would have a place to store her information. I developed some forms for her staff so that she'd have employee packs. I developed some forms that could be used for bookings and accommodation. So we couldn’t put too much technology and because the internet up there is not always that great. So, I just did a few bits and pieces like that. I didn't think it was anything too major. It just seemed like common sense to me. But then when she was driving me back to the airport, she got out and she looked like a different person. It was literally like this huge weight had been lifted off her shoulder. And she told me, I'm so grateful to have you here and to do all of this stuff for me. I'm thinking, you know, I didn't really do a great deal but you know, and then as I was on the plane coming home, I'm thinking, you know, the transformation that I saw in her mindset and her presence and physically just within a few days of me doing something that I thought was kind of easy, got me thinking. By the end of my fight -it was about an hour and a half- I had basically written that book in my head. I was to take that overwhelm away and remember why you got into business in the first place, reignite that passion, because you can't put two systems and great things in place, if you are feeling burdened and bogged down. So the first thing that the book talks about is reigniting that passion. And then we can talk about putting systems in place. There's lots of templates and bits and pieces that you can download from the website. But it was kind of life-changing for me as well because I sort of took for granted how easy it is for me, but it's not always easy for other people. But it's the same effect if I turn it around if I go into some buddies business where I'm needing help, I'm completely overwhelmed, but it's really easy for them. So yeah, that's what the book is about. Josh: Well, I definitely think if anyone is interested in the book sounds like a great story that's I know I'm in the process of writing another book myself. One of my friends said, if you think reading books, try writing a book. What you said there is actually really, really good. Sometimes you have the knowledge and you take it for granted that everyone has that same knowledge and you've got these hidden gems that you help people out and they just overly grateful, and sometimes I felt I thought people were being like, taking the piss. If anyone is looking for a bookkeeper who goes above and beyond and is 100%, not your ordinary book make sure you contact Sarah, Miss Efficiency, she's going to be able to help you out. And as you can already hear from a wonderful knowledge, she's stubborn enough to stick in there and make sure that she's putting in the right solutions for you. Yeah. Is there anything else you'd like to go through before we finish off on the podcast? Sarah: We've probably touched on some really good stuff. Maybe we'll save this for another occasion. But I think cash flow would be the next conversation to have that can take your business to the next level. And particularly in times like these, you know, who would have thought there would ever be, you know, a pandemic in our lifetime. If that doesn't make you realise how important good financial literacy is, then nothing will. Josh: Probably save it for another time for the moment. It's own episode in its entirety, I think. But I really appreciate you coming on the episode and giving our listeners a bit of a view into the things that you do. Sarah: Thank you for having me. Josh: If anyone has any questions, make sure to jump across to miss efficiency.com.au, and leave us some love. If you have any comments and reviews for us, make sure to jump across iTunes. Leave us some love. Give us some feedback. And everyone, stay well out there with the COVID around the place and stay healthy.

155|The Business Data Revolution With Emily Ridley

Business Built Freedom

Play Episode Listen Later Jul 21, 2020 24:00

The Business Data Revolution With Emily Ridley Josh: G’day everyone out there in podcast land. I've got Emily from Emerge Advisory and she's going to be talking today about the data revolution and is your business ready. And it's probably one of the more interesting times that we've been living for anyone that's alive, in the amount of things that have changed, with pandemics, and businesses closing down or accelerating and going all over the place. So I guess, Emily, tell me a bit about what you can do to make sure that your business is ready? Learn more about business data revolution at dorksdelivered.com Emily: Hi, Josh. So it's really all about using the tools that available already and using them to your best advantage. So having the right tech and having the right app stack is absolutely crucial. So it's about finding out how you want to do your business. And there will then be a system or a process or an ease to make that digital and bring it to a wider audience, and using remote circumstances that we've all, you know, enjoyed recently and making that happen, but making that work for you so that you're getting the best out of your business and your best business is going to your clients. Josh: Yeah, that makes sense. So like, I guess, I know myself when we started out in business, we're using QuickBooks, and I'm not going to say that any products better than another, it was an application that I wasn't comfortable using. And I'm in the IT field. I wasn't comfortable using SSL. There's too many bells and whistles and things that I can click in here that are going to do something that they shouldn't. And a lot of the time you have this stuff with it using for years and years and years. And now we're not using QuickBooks, we’re on Zero. But we used to suffer for years and years and you might not be using it properly or to the best of your ability. And I know that a couple of packages that were introduced to would be now 18 months ago, two years ago, Receipt Bank, I thought is an amazing way of speeding up your process for any of your bookkeeping stuff that people should be using if they're not aware of it, and then obviously making sure that you've set up their appropriate rules and reporting so that you have that information coming out of Zero, if that is the product you're using, or whatever the product you’re using. Tell people a bit about Receipt Bank and other tools that you know that might be useful for them to consider if they're not to make sure that they are embracing the data revolution as they should? Emily: Yeah, sure. So Receipt Bank, Hooked Up, Easy Bills. They're all very similar applications. It's a matter of finding the right user interface for you. Zero now owns hooked up. So it's now free in most business subscription. So it's that minute in itself is an amazing way of wanting to adopt a service. And basically what that does is it just takes all the legwork out of doing data entry, particularly for you spend money transactions or your accounts payable. You take a photo or you forward on an email. It goes into the system, the software I use is OCR, it actually reads that receipt. So it understands the day the tax implications, the vendors, and it will then on the first instance, it will ask you where to code that in your chart of accounts integrated with your accounting software. But it's machine learning, and it constantly wants to follow what you do and how you spend your money. So it will learn it. Caltex, for example, is always fuel and it will learn that. Telstra is always telephone and it will learn that. Aegon is always energy bills. And so as you take the photo, that seamless data entry then goes all the way through into your accounting software. You pay your bill. Now if your bank account and if you use an accounting software, my own Zero, QBL now, that's got live data bank feeds, it will just find a match that transaction. So your actual input into our case in that transaction where it needs to go is as in depth as taking a photograph and then pricing okay, at the other end of the software, it's quick, it's efficient, it's easy, and it gives you more time to spend on your business rather than in your business doing all the stuff that, you know, traders hate to do bookkeeping, that's essentially what this is. Josh: It’s digitising their shoebox of receipts that they given at the end of the month. I'm pretty pedantic with the way that I still do stuff. But I'd imagine that you have these half failure receipts in their car inside on their hot dashboard, and they're all stuffed, and it's easy just to jump onto it and take a photo of it. Emily: It really is, as you put in the keys in the ignition of your vehicle, snap that photo and it's as quick as that. And then you can throw that receipt either in gold box or even better, you can throw it in the bin and completely accept digital copies that don't fade and they don't get coffee spilt all over them and they don't get lost. Yeah, it's a really efficient way of having all year, and all your accounts in order, particularly at this time of year when people are getting everything together for the end of tax time. Josh: I completely agree and everyone should be jumping onto that. Emily: Actually, it's free if there's software's built in. There's some amazing services out there. And like I said managing your accounts payable is just one but there's also for managing job management. Again, for traders there's Tradify and service may, which will do your task management, your staff management, your time sheets, and your invoicing all in one place as well. So it means at the end of the day, all your jobs are done, and they're in your accounting software, you don't have to finish your day of work, and then come back and sit down and do your bookkeeping. You can actually sit there in the garden with a beer or watch the footy when it's back on TV. Josh: Perfect. Having that time to yourself should be time yourself and a lot of business owners when they jump in there, they think oh, I'll have to work 40 hours a week I could do this bit I'm going to be earning more money, and then then they realise that they have all list of administration stuff that is zero dollar tasks, they're sitting there doing an entering stuff and it just takes them a hell of a lot more time than what it would have otherwise. So these little hints and tips definitely helped. We've got a lot of clients using another product called sim Pro, which is a fantastic product, not that I'm plugging their brand, but I noticed that when you're going through the different ones, I was like, oh, that's one that we that we use quite a bit. With the data Revolution, the way that data moves between systems has changed a lot over the years. And I've noticed more and more now as people are using Zero, I can set it up so that that invoice automatically sends to Zero when they send it to my email so that way, it can be transcribed without even have to go through services such as hub dock. If you've got somebody sends you an invoice doesn't integrate with Zero directly, you can pretty much do anything with hub dock, even if it's a multi page invoice and whatnot. Is that right? Emily: That is correct. Yeah. So and it's a filing system. So unlike receipt bank, where the invoices come in, they're dealt with and then they go to archives which then becomes its own digital shoe box really, inside of a hub dock, every Telstra invoice will go to the Telstra folder, every origin invoice will go to the origin folder. Both systems have what they call a fetch service now. So if you have an online account for origins, Telstra, and some of the really big suppliers that you use on a regular basis, it will actually go and get those invoices and statements for you. So you don't need to upload them at all. Josh: I'm learning stuff everyone guys, that's awesome. I'm going to be making sure to set that up. Because sometimes, it's just … the time that you spend is taking it from one system to another and it can be quite frustrating. How does that work if your suppliers overseas or you've got a non-GST items, or what would be a good for instance, just a software subscription service for a company server in America, is that something you just set the rule up once? And they have to go through email or is the fetch service purely Australian Base. So how does that work? Emily: So the fetch service was actually started in Canada, hub dock was originally a Canadian company. And so there are a huge number of global enterprises on the firm that range from European base, to Asian base, to Australasian and yeah, and the Americas as well. So it's incredible the amount of scope that you do have, certainly all the big hitters that you'd expect around there the global entities because one it's machine learning and two, actually the OCR, they actually reads the receipt, it picks up whether or not it's GST, or whether it's nil value GST, so if you're in Australia and you've got an invoice that's got VAT on it or New Zealand GST, it will pick that up and bring that in as a nil balance, because it understands the difference between what's required in Australia and essentially what's not a GST code. Josh: That's cool. One of the tricky ones that I always know I end up doing manually is when I get the car. They have to break down this the stamp duties and offices instead of the CTP elements and everything else, does it deal okay with that sort of stuff? Emily: See, if you set the roll up once so that your department of Main Roads comes in and you want to separate that one line item into two line items. So you've got your GST component, your GST free component so that it adds up the amount payable. Once you set that at once then yeah, it will read it at rego but it is difficult for in the first instance because there's always two numbers on it. It's asking you do you want to be six months or 12 months? So generally, it would still flag up and say what exactly what do you want me to do with this but it will try and preempt that as much as possible. So essentially, you're just an answer it whether or not you want to split. So we will split the invoice into two components but because you've set the rules to do that, but it will ask you which figure is the final closing figure, which one's going to match your bank statement, essentially. Josh: Cool. Well, we're talking about integrations. Obviously, that's what we've been touching on a lot. And like the eight year has a whole bunch of different rules and regulations and bits and pieces. And they have built a few really cool integrations with Zero that has been helping out with a lot of like the job keeper stuff with some of their calculators just help make everyone's life a little bit easier. What have you seen that they've been doing lately that have really been helping with some of their integrations to the way that the systems work? Emily: With the ATO? [Yeah] As much of about the ATO on a regular basis. The ATO has done some amazing things, the unimaginable things. And in the last three months, it's system software programs that just did not exist and weren't on anybody's workflow to exist at any time. And now they’re here. So the job keeper lodgement process is about as simple as it can be in order to be effective. Today’s the first of June so we're now able to lodge our may declarations. I've already done 19 today, so I've sent them out, I've got them back signed using electronic signatures. And I've just digitally entered that into the ATO portal. So it's all launched and confirmed. Now my clients can expect to receive their payments in about four or five working days from there. That in itself is a long, long way from where we were just even seven weeks ago when we were trying to work out what the legislation around job keeper was. So the fact that they're they're taken on board advice from accounting software providers such as Zero and it also from you know, the taken advice as well from industry. So I know Matthew Addison, who is the director for the Institute Certified Bookkeepers, for example, the ICB had an awful lot of say, and an awful lot of to kind of relay messages from what it's like to be the end user trying to manage these workflows, trying to manage this legislation, trying to get this data from our clients to the ATO as quickly as possible to get this money move in and be where it needs to be. So yeah, what we considered was a luxury 12 or 13 weeks ago is now going to be, I feel, part of our everyday new normal. This just allows for a huge amount of new data, new business calculations, new information. Every business owner in Australia, I think this becomes the beginning of a new revolution. And like I said, for the new normal, and I think at some point, every business and every industry is going to benefit from it. I think the opposite here are amazing. What we can do in a tiny amount of space and how much data we've got available tools to do that. Josh: You hit the nail on the head there when you're pushed into a spot that you have no other place to go but forward. They've definitely done wonders with the time that they've had. And I think it’s shown a lot of people how they can work remotely and how they can achieve big things. Like I'd love to say that all businesses always keep their books up to date. But I think you would know better than me that that's a big fallacy. Emily: Yeah, it's not realistic at all. But it can be so much easier than some businesses allow themselves to believe. It can be so much by bringing in automation, by bringing in systems and services that help rather than hinder. By taking away a lot of data entry or duplication. A lot of businesses can be more up to date than they realise, and a lot faster. And they can use that information in ways they've never been able to use it before. I think it gives a huge amount of opportunity for now for businesses to explore things that they never thought that they wanted or needed, but what they're going to see is essential in a very short amount of time. Things like budgeting and cash flow forecasting and data management and making those decisions with that it's all possible without too much disruption to your day to day work in life. Josh: I think ultimately the big thing that's going to have changed with this is businesses that might have been getting everything in just by the deadline are now being rewarded. To make sure that as you pointed out on the on the first of each month, while job keeper is available, everything is ready to go reconciled and on point so that they're making better business decisions and with enough repetition over time, that should become conditioned to be ongoing past when the job keeper disappears, hopefully. Is that what you think's going to happen? Or do you think people will start to slip off afterwards? Emily: No, I don't think people will start to slip. I think because having this information in this real time data in this world today is knowledge, and I think knowledge is power, and it gives you the power to manage your business in a in a whole new light and a whole new way. I think that compliance is a sidestep, it's something that is going to be available to you to do much quicker. But for me, using that information to your advantage, not necessarily the ATO advantages you know it's data that's it's your business, it's your livelihood, it's your growth and your development. And you can absolutely do some amazing things if you have that knowledge and you have that power. Josh: We're going to make the right decisions and you're able to see how much am I buying of something? What am I doing with something? How efficient is the team? How efficient is my buying power and make better decisions? Is it a good idea to maybe set up an account I know myself? One of the things that have come to light for us over the last few months, we've had an account with two major IT suppliers in Australia, and I was looking through only because we changed bookkeepers and I was looking through, and I went, we've got a lot of transactions here, that's from the same company. And so we've made the decision to set up accounts with a few different companies. And that will now mean that there's less bookkeeping, less backwards and forwards, faster response times for our customers. But it's only after really having that data to be able to see that and be able to make that decision that will ultimately give a better customer experience for our customers because they're not waiting for credit cards to clear the audit things instead of the way out straight away. And it means less reconciliation, so better experience for bookcases and easier for us to sort of rummage through everything. So it can't be anything bad happening from this change. And it's just about everyone getting ready to do it. For a lot of people in through the state of depression, we've got businesses that we work with, they're at 450% at the moment versus when they went into COVID. Emily: That's an amazing story and quite an extreme perspective. But I do believe that though, I think that from a bookkeeper and accountant perspective, I'd, again, never been busy and never done so many hours on the phones with the ATO, catch up legislation, do the data entry that's needed for all the new compliance around shopkeeper and cash flow and boost and other stimulus packages. But, it's, yeah, so it certainly has given a rise to like a new normal. And what you were saying though about the data that you've got access to so with the date to the transactions that you've been able to see you can actually see there in real time what you're spending with those suppliers, which gives you, you know, power to negotiate terms. It can, you know, a five cent save and goes directly into your back pocket on your bottom line for your profits and that money is much better off in your pocket than in your supplier’s pocket. So it's huge what you can do with a tiny little bit of information and how far that can take you. It's an amazing concept that I hope to be able to offer to an awful lot of customers moving forward, to sit down with them and say, this is the data you have, and these are the opportunities that you have with that- Josh: It’s data in, data out as they say, you can't make a decision if you don't have good data going in. And you do an amazing job at making sure that people are having the best quality data going into they can make the best decisions with their budgeting, forecasting and making sure that they're doing the voodoo that they do well and are able to continue doing that and as you said. I can see some trends, one of the ones that my partner saw was, she has a hair makeup business, was if she was to purchase all the items that she purchased over 12 months, just the core items that she's purchasing quite regularly in one bulk amount and they're all things that don't have a shelf life, she would have been able to have a 15% advantage. I said well that sounds like a good idea. As long as they're not things that are going to sit on the shelf for 10 years, you're never going to use them but without data, you won’t be able to see that, you wouldn't be able to make that decision. So where do you think the data revolution is going? Where do you think businesses are going? We've always had these huge changes over the last three months, and there's going to be more changes. What are the things that businesses should have in place that already exist? And where do you think it's going? It’s the doozy question. Emily: It is, isn't it? I don't know, to be honest, I don't know where this is going. I don't know the end of this is, I cannot know what the end of the internet is, and I don't know, you know what the end of the universe is. I know that the opportunity is immense. And I think that there is a huge amount of opportunity for development, for growth, for profit increase for every industry out there based on the back of this. I think that the digital revolution is absolutely going to change permanently, the way that we work and the way that we interact, but what's going to be more important than any of this is then that human interaction at the end of it. We're going to want to talk and know the people that we're dealing with, rather than just having an ether of mindless data and send out things like you know, like your accountant will send you out your financial statements at the end of the year, which is just pages and pages of numbers. But without having a conversation about what that means and what you can do with that information, it's kind of lost its purpose. So, where do I think this is going, I think this is going to bring those closer together by making us work further apart. I honestly do believe that. But I also think that Australia is going to be a big player in the global economy on the back of this. I think that we've got more power than we realise. We don't really have the internet speeds that we need, but we're getting there slowly. And I just think that we've got more voice that we believe that we have, I think we just need to be a bit more confident, a bit louder about who we are and what we can do with the data that we have. I think we've got some amazing tech out there that might just be a little bit lost because we consider a small Big Island and a small fish in a big world. Josh: I think what you said there encapsulates it perfectly where automation does not mean not personalised, don't keep it robotic, keep the bits automated that you don't like doing and then the bits that you do like doing and making sure that you have that face to face time, you're able to use the data then see what people's numbers are doing. One of the things that we noticed in our business, so we do set price IT for everything and give unlimited support, and guaranteed uptime from that IT support each month. What we noticed when we started putting these in place was customers weren't having things break. So this was sort of what are we paying you for. And so you need to make sure that you're you had that relationship and you were still going and seeing them and you're making decisions with them on where the future of their business was going, and it let you have those better conversations because there wasn't fires that you're putting out. And that has definitely had the people that we're working with we've built better relationships with because they're also not look looking at the clock going, oh, man, you've got a pointing on my clock, anyone who's listening. He didn't, they're not worried about how much they're paying you per hour because they're able to sort of see the value that you're adding to them, and you're actually sitting down and listening. And so definitely, don't keep it robotic, just wish you've automated it, make sure you keep it personalised and keep that relationship because that's ultimately all we’re in business for is to work with people we like working with. Emily: Absolutely. And it's that makes a good business a great business. And also the same way we charge up front fixed fees on everything. We don't have an hourly rate for anything at all. We're very open and honest about what we charge and we base our charges on outcomes. So what is it that the client gets out of it is how we manage our pricing around that. Josh: That’s definitely a really good model. We're nearly at the end of the podcast here. Is there anything else that you'd like to cover off on? Emily: I don't think so. Just recapping what we've said, it's just a really good time as we're, you know, moving through the COVID process, I guess as to as to what the outcome of that is actually going to be and what the new normal, essentially it's going to like at the end of this, I think it's just a really good opportunity to look at systems of businesses or processes and look at the changes that you've already had to endure over the last seven to 12 weeks and see where that can take you in the future, which I think is a really exciting opportunity to do that. Josh: I think we're all walking in this game together and, and looking forward to see we get on the end. If anyone is looking for someone that's going to be able to give them some more advice, definitely reach out to Emily at Emerge Advisory. She's going to help you out and go through any of the details. Make sure you've got that data to make those decisions. If you have enjoyed this episode, jump across to iTunes, leave us some love. Give us some feedback, give us a review and stay healthy and stay good.

Creating Compliance & Advisory Growth for Accountants

Play Episode Listen Later Jul 9, 2020 21:13

Damien Greathead has more than a decade of experience in cloud accounting, change management and marketing, specifically working with accountants and bookkeepers. Until recently, Damien led Receipt Bank global thought leadership program and customer marketing. He is now Head of Marketing at Practice Ignition. Earlier in his career, he was the Director at the consulting group 2020 Group USA which was acquired by Panalitix in 2016. Today he helps accountants and bookkeepers across the world drop the data entry and do more of what they love. Shownotes: Shout out to 'powerhouses in the accounting profession' Ric Payne, Ron Baker, Chris Fredericksen and Paul Dunn How the 20-20 accounting firm membership group was set up Why the accounting profession is a phenomenal place to be right now How accountants cope with change as a group The power of momentum for accountants in dealing with change and disruption Big up to Chad Davis about what makes the good accountants great The power of the 'action after review' that leads to constant improvement in accounting firms The rise of the smaller more nimble virtual accounting firms who recruit globally and are comfortable in a 'remote' world An example of a virtual accounting firm that has clients globally with no premises and now employees 60+ people Why making good money is actually one of the biggest challenges for accounting firms who want to grow Accounting leaders - how do you balance what you need from your firm right now vz what you want it to produce in the future? Fast growing accounting firms go one vital step further than just adopting new technology Why bookkeeping as a monthly process is simply not efficient these days New technology integrated into old ways of doing things has adverse effects on workflow and KPIs in accounting firms Value pricing vz fixed pricing considerations for accountants Why compliance is definitely not dead and why it's actually the perfect 'foot in the door' for accountants Why it's up to the individual accounting firm to define what advisory services mean to them and then their clients Best practice tips to deliver more successful advisory services in your accounting firm What the good accountancy firms are doing well with differentiating and marketing themselves What actually makes accountants phenomenal sales people if they reframe what selling actually means Why accountants are great at sales but shocking at marketing How accountants can more easily create engaging content which will will them more business and new clients Shout out to great marketing from Andrew Wall, Carla Caldwell and Ryan Lazanis The importance of small changes that build big momentum What's coming up in the accounting profession over the next few years Inspirational lessons learned from doing ironman triathlons, the New york marathon and swimming from Alcatraz (https://bdacademy.pro/wp-content/uploads/2020/07/damien_greathead.png) When he’s not working, Damien has Escaped from Alcatraz several times and has a few ironman triathlons under his belt. You can reach him here... LinkedIn (https://www.linkedin.com/in/damiengreathead/)

director head marketing growth compliance kpis advisory alcatraz escaped accountants ron baker chad davis receipt bank practice ignition andrew wall panalitix

Startup/angels online #1: International scale-ups vs. covid19 crisis

Auscast Inspiration

Play Episode Listen Later Jul 7, 2020 59:35

Welcome in the very first online event of Startup/Angels. A physical event in Adelaide was supposed to happen on the 8th of April but giving the pandemic, S/A also had to adapt and launched a series of online panel discussions. The same way, our speakers Cynthia Dearin from Dearin & Associates, Neil Lui from Airwallex, Luis Sanchez from Receipt Bank and Leo Denes from Australiance operated drastic changes in their businesses. They discuss their lessons learned and war stories resulting from the COVID-19 crisis and impacting their operations and strategies. Register here (free) to the S/A online platform to connect with our community across APAC and Europe. >> Build your network, find your investor, meet your co-founder, share with your peers, connect with customers and make things happen! This podcast is sponsored by Australiance, your recruitment and business partner in APAC. Become a member of the S/A community and enjoy preferred offers from our sponsors. Podcast contacts – reach out for collab: Sophie Champagne Linked In : https://www.linkedin.com/in/sophie-champagne-63a89351/ E-mail: Sophie.champagne.sa@gmail.com See omnystudio.com/listener for privacy information.

covid-19 europe business pandemic online crisis co founders international angels startups investors scale register associates apac airwallex luis sanchez receipt bank cynthia dearin dearin startup angels

Startup/angels online #1: International scale-ups vs. covid19 crisis

Auscast Business Channel

Play Episode Listen Later Jul 7, 2020 59:35

PPP loans over $150,000 to be made public

covid-19 europe china coronavirus toronto public transparency irs ppp ransomware paycheck protection program wirecard ppp loans mnuchin kudlow luckin coffee tax court receipt bank

Play Episode Listen Later Jun 23, 2020 50:14

In this episode, we dig into two massive, recent frauds: Luckin Coffee of China, and WireCard of Europe. We're continuing coverage of the Paycheck Protection Program, and talking about how the IRS is bringing employees back to the office (but not Tax Court). In other news, Receipt Bank acquires Xavier, a Toronto accounting firm gets hit by ransomware, and more!

Accountants Daily Australian Accounting Awards Finalist Showcase – Young Accountant of the Year

Accountants Daily Insider

Play Episode Listen Later Jun 4, 2020 11:40

With the first-ever Accountants Daily Australian Accounting live broadcast Awards 2020, hosted by Vince Sorrenti on Friday June 19 7pm AEST, we are bringing you a series of podcasts showcasing the finalists across a multitude of categories. In this episode, Accountants Daily editor Jotham Lian is joined by Luis Sanchez, general manager of Receipt Bank, Gold Partner of the awards, and two finalists who share how they are feeling about having gained recognition as part of the upcoming awards.

young australian awards accounting finalist accountants aest luis sanchez receipt bank jotham lian

Common traits of successful modern accountants and bookkeepers | Luis Sanchez

Cloud Stories | Cloud Accounting Apps | Accounting Ecosystem

Play Episode Listen Later May 20, 2020 45:41

Today I’m speaking with Luis Sanchez, General Manager of Receipt Bank Australia In this episode, we talk about . . . Luis childhood in Guatemala, Mexico and Argentina, through to Harvard Business School and now in Sydney, where he enjoys the community role of a Nippers Age Manager at the local surf club. How Team Orange the Receipt Bank team are navigating the Covid 19 pandemic Common traits of successful modern accountants and bookkeepers The necessary pivots required when online accounting solutions roll out receipt scanning features Universal functionality that could be built into Receipt Bank help all small businesses – what do you think that could be? Technology tools Luis uses for business and pleasure – including Salesforce, Slack, Zoom, Netflix & Amazon and of course Receipt Bank. Subscribe to the Accounting Apps newsletter here http:// HeatherSmithAU.COM

covid-19 technology mexico zoom modern argentina universal general managers guatemala slack salesforce harvard business school accountants bookkeepers common traits netflix amazon luis sanchez receipt bank

There is a silver lining in this Covid-19 cloud, says Alex Clark of Receipt Bank

CFO Talks - Idea Sharing for CFOs

Play Episode Listen Later Apr 22, 2020 33:19

Every crisis has a silver lining, and COVID-19 is no different. Alex Clark, regional manager of Receipt Bank in South Africa, says this is the perfect time for accounting practitioners to understand the digital universe in which they now find themselves, whether it be teleconferencing, the Cloud, or tools such as Receipt Bank.

covid-19 south africa cloud silver lining moodle alex clark receipt bank

Accounting for Amazon Sellers UK with Allison Walker of Mint Accounting

Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners,

Play Episode Listen Later Apr 22, 2020 37:40

Learn Accounting for Amazon Sellers UK from Allison Walker as she discusses dividends and bookkeeping. Amazon UK Accounting Resources mentioned in today's episode: These links are primarily for Accounting for Amazon Sellers UK. But you'll find US version easily too: Xero - online accounting package preferred by Allison Quickbooks -alternative online accounting package LinkMyBooks - software to link Amazon to Xero or Quickbooks - for UK or USA based businesses Receipt Bank- software to let you upload photos of receipts etc to Xero or Quickbooks Setting up your Amazon acounting as a sole trader Rule #1: don't use your personal bank account! - It's really painful for book-keeping HMRC VAT or inspection this means they would have to share own personal bank statements If you're running a business, run it like a business! Have an ltd co business bank accounts 1 Credit card for business and one for personal Touch on Amazon issue of swapping sole trader for ltd co! Limited company directors taking out money they shouldn't! Owners see a healthy bank balance and take money out. This is almost the opposite position to where you've tied all your cash up in stock (and not differentiating between profit and loss vs. Cashflow). The cash in the bank is NOT the same as the profit in the company! Careful with Dividends as payment You're only allowed to take out dividends out of profit. You need to know what is LEFT (reserved profits) after all costs including accrued tax liability. You need to deduct costs including corporation tax (19% of the profit) before you know what the post-tax net profit is. If you take out more, you end up with an overdrawn director's loan account - meaning you now owe the business some of the money you took out. Taking out dividends vs. Salaries in the UK The dividend tax rate in Feb 2020 is currently only 7%. This is much lower than the tax on salary in the UK (20% basic rate, 40% higher rate, 45% top rate) Most directors take a salary up to their personal allowance threshold (£12.5K a year in the UK in 2020) in salary, and dividends after that. HMRC don't necessarily like it, but it's legal! Solutions for separating out tax to one side Have at least 2 bank accounts - have a current account for income and suppliers, etc. Have a separate bank account for VAT and corporate tax! And don't touch that! Also, make some savings for the business MINDSET: VAT does not belong to you. You're just collecting it on behalf of HMRC If you take out more than you should have, that has to be paid back Or you have to go into the following year and declare profits and it gets messy What is the difference between accounting vs. Book-keeping? There is a big difference … Bookkeeping They are the ones running processes. Allison's preference is that book-keeping and reconciling bank accounts are done DAILY! You can use Xero or Quickbooks - and then you can instantly see how you're doing. And you can link Amazon to either with “Link My Books” LInkmybooks.com Accountants' jobs Above all, they can educate and advise you on what the numbers actually mean in your business. They can help you set targets and goals; check your margins, and monitor trends. Make sure you look for someone qualified! Work that they do includes: accruals Stock properly dealt with Pre-payment Personal or Corporation tax VAT Statutory compliance They also submit tax returns etc. and interact with government bodies (in the UK, HMRC, or companies' house), etc. Stock Stock levels - can It be verified An idea of corporate tax liability as you are going on Money How you can take money out of the company Whether the company director's account is overdrawn Whether you can declare dividends How to get hold of Allison allison@mintaccounting.co.uk Mintaccouting.co.uk How to get hold of Allison

Accounting for Amazon Sellers UK with Allison Walker of Mint Accounting

10K Collective e-Commerce Podcast

Play Episode Listen Later Apr 22, 2020 37:40

Learn Accounting for Amazon Sellers UK from Allison Walker as she discusses dividends and bookkeeping. Amazon UK Accounting Resources mentioned in today's episode: These links are primarily for Accounting for Amazon Sellers UK. But you'll find US version easily too: Xero - online accounting package preferred by Allison Quickbooks -alternative online accounting package LinkMyBooks - software to link Amazon to Xero or Quickbooks - for UK or USA based businesses Receipt Bank- software to let you upload photos of receipts etc to Xero or Quickbooks Setting up your Amazon acounting as a sole trader Rule #1: don't use your personal bank account! - It’s really painful for book-keeping HMRC VAT or inspection this means they would have to share own personal bank statements If you’re running a business, run it like a business! Have an ltd co business bank accounts 1 Credit card for business and one for personal Touch on Amazon issue of swapping sole trader for ltd co! Limited company directors taking out money they shouldn’t! Owners see a healthy bank balance and take money out. This is almost the opposite position to where you’ve tied all your cash up in stock (and not differentiating between profit and loss vs. Cashflow). The cash in the bank is NOT the same as the profit in the company! Careful with Dividends as payment You’re only allowed to take out dividends out of profit. You need to know what is LEFT (reserved profits) after all costs including accrued tax liability. You need to deduct costs including corporation tax (19% of the profit) before you know what the post-tax net profit is. If you take out more, you end up with an overdrawn director’s loan account - meaning you now owe the business some of the money you took out. Taking out dividends vs. Salaries in the UK The dividend tax rate in Feb 2020 is currently only 7%. This is much lower than the tax on salary in the UK (20% basic rate, 40% higher rate, 45% top rate) Most directors take a salary up to their personal allowance threshold (£12.5K a year in the UK in 2020) in salary, and dividends after that. HMRC don’t necessarily like it, but it’s legal! Solutions for separating out tax to one side Have at least 2 bank accounts - have a current account for income and suppliers, etc. Have a separate bank account for VAT and corporate tax! And don’t touch that! Also, make some savings for the business MINDSET: VAT does not belong to you. You’re just collecting it on behalf of HMRC If you take out more than you should have, that has to be paid back Or you have to go into the following year and declare profits and it gets messy What is the difference between accounting vs. Book-keeping? There is a big difference … Bookkeeping They are the ones running processes. Allison’s preference is that book-keeping and reconciling bank accounts are done DAILY! You can use Xero or Quickbooks - and then you can instantly see how you’re doing. And you can link Amazon to either with “Link My Books” LInkmybooks.com Accountants’ jobs Above all, they can educate and advise you on what the numbers actually mean in your business. They can help you set targets and goals; check your margins, and monitor trends. Make sure you look for someone qualified! Work that they do includes: accruals Stock properly dealt with Pre-payment Personal or Corporation tax VAT Statutory compliance They also submit tax returns etc. and interact with government bodies (in the UK, HMRC, or companies’ house), etc. Stock Stock levels - can It be verified An idea of corporate tax liability as you are going on Money How you can take money out of the company Whether the company director’s account is overdrawn Whether you can declare dividends How to get hold of Allison allison@mintaccounting.co.uk Mintaccouting.co.uk

Receipt Bank – Keeping the Pulse of the Accounting Sector

ceo spotify netflix google uber accounting ipo sector pulse smes originalsubdomain southern africa just eat ftse100 receipt bank circl

Play Episode Listen Later Mar 18, 2020 17:11

(https://bdacademy.pro/wp-content/uploads/2020/02/Adrian-Blair.jpg) Adrian Blair is the CEO of London-based Receipt Bank, the world’s leading digital bookkeeping platform. A passionate advocate for SMEs, Adrian’s mission is to give millions back control of their finances, and their time. Making technology work for people in small businesses is at the heart of Adrian’s vision at Receipt Bank, and an ambition he has pursued throughout his career. As Just Eat COO he worked with over 100,000 takeaways to digitise an industry where companies competed with paper flyers in customers’ kitchen drawers. Joining in 2011 he steered the then start-up to IPO, leaving the business as a FTSE100 company in 2018. Adrian’s desire to help entrepreneurs do more led him to set up Circl in 2018 between Just Eat and Receipt Bank. Circl is a next-generation leadership programme with the aim of giving more students from disadvantaged backgrounds the skills to start their own companies. It is equalising access through working with leading technology companies like Facebook, Uber and Google. Shownotes: Why professional services is such a complex marketing environment to study and serve Why receipt bank has the capacity to scale and be used by any small business on the planet What accountants can learn from the technology drives sites like Spotify and Just Eats Receipt Bank's accountant and bookkeeper-centric mission An interesting take on the compliance vz advisory accounting debate How machine learning is driving innovation at Receipt Bank Guess how many new items of information come into Receipt Bank monthly? Imagine keeping track of £50bn of small business spending every year The single biggest reason why Netflix defeated Blockbuster The quest to make accountants and bookkeepers more productive The one thing any company or nation needs to improve to generate wealth sustainably The key focus that makes the good accounting firms great The big driver that makes a software CEO get out of bed in a morning How technology is going to change in the next 5 years Will technology ever automate 'away' the accounting profession? Adrian grew up in Southern Africa and would play his neighbours piano during the day. He would go round regularly and grew to really love music. He has a piano at home, but never pretended he's good enough to play professionally. You can reach him here... Adrian on LinkedIn (https://www.linkedin.com/in/adrianblair/?originalSubdomain=uk) Adrian on Twitter (https://twitter.com/adrianblair?lang=en) Check out his website here (http://www.receipt-bank.com) Email Adrian (http://adrian.blair@receipt-bank.com) To share this episode and for full shownotes and links, go here>> (http://bit.ly/37Qrjno) (https://bdacademy.pro/wp-content/uploads/2020/02/adrian_blair.png)

Trump wants to kill the PCAOB

The Vine Resources Podcast Show

Play Episode Listen Later Feb 18, 2020 57:39

With Valentine's Day 2020 on the books, we're sharing the love with a wealth of news, including how the Trump Administration wants to kill the PCAOB — and we agree; how the ransomware industry is growing at startup pace; the latest trends in remote work; and why the UK is the next cloud accounting battleground. We'll also examine seven reasons to date a finance pro, Rhode Island's 1040 form emojis, updates from Xero, FreshBooks, Kashoo, Joust, and Receipt Bank. Wrapping things up, we've got updates on MyPayroll HR, news about an unfortunate phishing scam that hit the Puerto Rican government, and why people don't feel like leaving their hearts (or their companies) in San Francisco any more.

Strategic Thinking to Improve your small business efficiency

Small Biz Matters

Play Episode Listen Later Feb 10, 2020 34:24

Small Biz Matters – a half hour program each week where you can work ON your business rather than IN it.with Alexi Boyd, broadcaster, advocate and small business owner.Date: 11 February 2020 It’s a significant business milestone when you can finally say my business is entirely paper free. Imagine the freedom when everything is in one place and accessible anywhere in the world? Every piece of relevant financial data at your fingertips. How do you get to that point? Where do you start to head down that liberating path? And what are the pitfalls to avoid along the way when it comes to cloud based software? Today’s Small Biz Matters we welcome to the show by Luis Sanchez, who is the Managing Director of ReceiptBank in Australia who will share with us not only some excellent starting points for those still drowning in filing but also some top strategic thinking & advice for the FUTURE of this exciting FinTech company. Welcome to the show Luis. Topics we’ll be covering: What does the reality of going paper free mean for a small business? Getting time back (family) marriage Most time doing admin is at night when time family Statistics - % time spent on dealing with receipts The benefit to saving you money with your accounting & bookkeeping fees Space – 25% commercial rental space with paper! The positives and negatives... Recent events are another good reason to go paperless and have everything in the cloud What’s the process? Getting started - asking financial institutions to stop mailing you stuff! Auto-forwarding to a cloud place Do you have to rename every document? (talk about search functionality here and how far it’s come) Adding on the go Why is it a good idea for Audit purposes? Not missing tax deductions as a chance to reduce your tax debt Set & forget The feeling of being able to find anything within a few minutes The Marie Kondo- joy of tidying up Does this folder spark joy? If not get rid of it! Fading receipts What are the options? Google Drive / Dropbox / Products like RB Power of search functionality now from PDFs and JPGs is coming What does getting in the cloud actually mean? Financial services legislation and why it’s good to engage with products which meet this standard What should you expect from a good piece of receipting software? Online security Disaster recovery How to protect yourself The 3-2-1 system of backups To find out more go to their website: https://receipt-bank.com/au ================================= Luis is a Harvard-educated MBA who brings over 20 years of global experience with several multinationals including JP Morgan, General Mills, Visa and Intuit. Ten years ago, Luis moved his focus to accountants and bookkeepers. He spent seven years with Intuit in America, doubling the size of their accounting business before joining Intuit Australia in 2016 as Marketing Director. In 2 years, Luis tripled the Intuit Australia business from 53k customers to 161k customers. He joined Receipt Bank in October of 2018. As the General Manager for Receipt Bank Australia, Luis now works closely with the Receipt Bank global leadership team to shape Receipt Bank’s strategy, scale operations and bring the benefits of real-time accounting to thousands more businesses. “Over the last 8 years, I’ve seen firsthand how the right tools can make or break a business. That’s why it’s been so inspiring to see how Receipt Bank has enabled accountants, bookkeepers and their clients focus on what matters. Thousands of firms can now spend more time helping their customers, instead of just dealing with paperwork,” Sanchez explains.

Episode 98 Interview with Adrian Blair Group CEO of Receipt Bank

Play Episode Listen Later Feb 7, 2020 23:03

Receipt Bank was founded in 2010 to help the world work smarter. They help accountants, bookkeepers and small businesses drop the data entry, go paperless and spend more time doing what they love. Since 2010, the Receipt Bank mission has grown fast. They've opened offices in four continents, with 450 employees and growing. We talked to the group CEO of this amazing company, Adrian Blair.

ceo group ceo receipt bank

Ep. 107 Scaling Up With The CEO Of Receipt Bank

Scaleup Valley Podcast

Play Episode Listen Later Jan 24, 2020 43:59

On this episode of the Scaleup Valley podcast, Mike Dias speaks with Adrian Blair, CEO of Receipt Bank, about his process scaling up this auto bookkeeping platform.

ceo scaling up receipt bank

0349: Home Maintenance And Repair Service Company Automation And Technology

Contractor Success Map with Randal DeHart | Contractor Bookkeeping And Accounting Services

Play Episode Listen Later Jan 10, 2020 9:42

This Podcast Is Episode Number 0349, And It's About Home Maintenance And Repair Service Company Automation And Technology The daily processes and transactions involved in operating a home maintenance and repair service business can mean long hours of repetitive tasks and occasional oversights due to human nature. These days, you can use technology to take care of almost any issue facing your business. Automating these tasks can result in significant savings in resources and eliminate mistakes caused by human error. The key, however, is to know which tasks should be automated and which ones warrant staff intervention and guidance. Let's take a look at some of them. Lead Capturing, Nurturing, and Scoring Automating your lead development process can do wonders for your service-based company's conversion rates. Both hot and cold leads require attention and targeted engagement to convert into paying customers. Using automation software can help sales reps to guide prospects to end of the sales cycle strategically, and it can also direct you towards the leads that will convert the fastest. Engaging New Contacts Entrepreneurs like you meet new contacts all the time. Whether it's a potential business partner or prospective client, automating your engagement with them can help you forge a solid rapport after your initial contact. Several CRM options will allow you to group contacts by event, type, company, and location, amongst other settings, to ensure that your business card collections don't go to waste. Personal Direct Mail Outreach efforts with a personal touch tend to garner higher engagement rates, which explains why businesses send out birthday cards, calendars, seasonal greetings, and other materials to customers. With the right software, you can set up automated, sequenced events to gather customer personal data and incorporate it into specific marketing activities. Hiring Processes Automating your hiring process is one of the best things that you can do for your business. Everything from receiving applications and interviewing to setting up drug tests and completing new-hire paperwork can quickly be done with automation. First, outline what your hiring process looks like. Next, determine staff member roles and duties within your operation. And lastly, establish time frames that each activity should fall within. There are tons of HR software programs that can make automating your hiring process a breeze. Word-of-mouth marketing Numerous marketing studies show that consumers are more likely to buy from companies if a friend has referred them. Encourage customers to give referrals about your services by simply asking for them. There are several ways to automate this, including adding referral mentions to discount offerings, a website page, and email outreach campaigns. The Benefits Of Technology If you have a task that you don't like to do, there's an app or software program to take care of it for you. It might take a few moments of your time to learn and understand how the software or app works, but doing so will save you valuable time and precious energy. It will also free you up to spend time on the tasks you love to do, not on all the paperwork and record-keeping that go along with running a business. Here are some programs that we use to make our clients' home maintenance and repair service business easier to manage: Xero Like many construction business owners, you probably didn't dream of owning your own business so that you could manage a paper trail and oversee cash flow. You likely have very little interest in following up on unpaid invoices or spending time paying bills. That's where Xero comes in. Xero takes care of accounting for your small business. You can create and track invoices and purchase orders, manage sales and purchases, and set up scheduled bill payments. You can even reconcile bank transactions any time from a computer, tablet, or smartphone and have up-to-date financial information about your business. If you have employees, you can track payroll and manage time and money spent on projects. Xero offers easier business financial management without the headaches. Receipt Bank If you hate taking time away from your clients and work projects so you can manage your paperwork, Receipt Bank has what you need. Receipt Bank is a technology platform that construction business owners can use to manage their vital business documents. Anything necessary that relates to your business - such as receipts, invoices, and other documents - you simply capture on your mobile phone, through email, or scan on your computer, and upload it to the platform. Receipt Bank then takes the information and displays it for you so you can download it or send it to connected accounting software. It can also categorize your expenses for you. It requires some time to set up manually, but once your account is set up, Receipt Bank will save you vast amounts of time. Hubdoc Hubdoc takes care of data entry, such as entering all your bills, invoices, and other paperwork for you. Hubdoc allows you to take pictures of your paperwork, link it to your account, and develop usable data. It automatically fetches your bills and syncs with your accounting programs. You can even give your accountant access to the program so they can stay on top of your finances as well. If you love the idea of simplifying your home maintenance and repair service business and avoiding masses of paper everywhere, Hubdoc can help you. TSheets Getting timecards into QuickBooks and processing payroll can be a big hassle for your construction company. Timecards come in late, causing a payment to be under enormous pressure to meet direct deposit deadlines is a tremendous feat on its own. Tracking employee bonuses, reimbursements, and garnishments take time and money and can cost your company some severe fines, penalties, and lost productivity if you weren't able to handle it correctly. Manual time cards are painful, and we have found the best time card calculator using TSheets. Final thoughts There's no question that these types of apps and software platforms can make business owners' lives easier. Most business owners didn't start their business so they could be surrounded by paperwork and endless record-keeping tasks. Choosing a platform that meets your company's needs will free up time and energy to focus on the things you love to do. Set aside a week or two to take a look at any processes that can be automated within your business. Automating repetitive and tedious tasks can aid you in uncovering hidden cost-savers and potential sales opportunities for your Home Maintenance And Repair Service Company. About The Author: Sharie DeHart, QPA is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on how to manage the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com

How California's new privacy and contractor laws could affect you

Play Episode Listen Later Jan 5, 2020 51:24

We dive deep into two laws that took effect January 1: 1) California's Consumer Privacy Act and 2) AB-5, which reclassifies many independent contractors as employees. Even if you aren't based in California, these laws could affect you or your firm, especially if you do business or employ California residents. Also, Moss Adams reported a data breach, Receipt Bank raised $73 million, Google has developed an AI system that can match or outperform radiologists, how to keep your customers for a decade or longer, small businesses are generally getting hosed by terrible interest rates on business loans, what's up at FASB, and how much it should cost to run finance as a percentage of revenue.

california google ai laws ab affect privacy contractors google ai california consumer privacy act fasb receipt bank moss adams

69. IRS Enforcement in 2020: An Update From Las Vegas by Tax Rep Network

las vegas network irs enforcement receipt bank

Play Episode Listen Later Dec 21, 2019 12:28

The message is clear: IRS Enforcement is back with a capital E! Coming off the New England IRS Representation Conference and American Bar Association Tax Fraud & Controversy Institute, Eric updates you on what practitioners can expect to see in IRS enforcement in 2020 and beyond. Want to join Tax Rep and build your practice now? Go to www.TaxRepLLC.com Looking for the deal on Call ENQ? Click here for the special member deal! https://callenq.com/trn/ Want a deal on having the Tax Help Software platform run your resolution practice? Go to www.TaxHelpSoftware.com and use the code TAXREPTRIAL for a free 2-week trial, and TAXREP10 for a 10% discount off the purchase of the software! Looking to bullet proof you and your client's tax returns? Check out Receipt Bank? https://info.receipt-bank.com/trn

67. Amy Vetter on Rebalancing Your Practice & Life by Tax Rep Network

practice network ted talks rebalancing amy vetter receipt bank

Play Episode Listen Later Nov 1, 2019 52:45

Practice long enough and you may find that you begin working for your practice, not the other way around. In this week's podcast Eric is joined by one of his coaches, Amy Vetter, where they discuss work-life balance, pivoting to find your passion, and bringing balance into your life and practice. For those of you who do not know Amy, just google her and you'll learn everything you need to know. She speaks, she has books, she coaches people, but it was after listening to her Ted Talk that Eric knew he needed to meet and speak with her. Want to contact Amy? She can be reached at https://www.amyvetter.com/theb3methodinstitute, or info@AmyVetter.com Want to join Tax Rep and build your practice now? Go to www.TaxRepLLC.com Looking for the deal on Call ENQ? Click here for the special member deal! https://callenq.com/trn/ Want a deal on having the Tax Help Software platform run your resolution practice? Go to www.TaxHelpSoftware.com and use the code TAXREPTRIAL for a free 2-week trial, and TAXREP10 for a 10% discount off the purchase of the software! Looking to bullet proof you and your client's tax returns? Check out Receipt Bank? https://info.receipt-bank.com/trn

61. Dissipated Assets: The Death of an Offer-in-Compromise by Tax Rep Network

death network offer assets compromise receipt bank offer in compromise

Play Episode Listen Later Jul 24, 2019 15:25

During this week's podcast, Eric will discuss what a “dissipated asset” is and why it almost always means the end of your client's Offer-in-Compromise. Eric will discuss how to identify potential dissipated assets and what you can and cannot do to deal with the issue. Want to join Tax Rep and build your practice now? Go to www.TaxRepLLC.com? Looking for the deal on Call ENQ? Click here for the special member deal! https://callenq.com/trn/ Want a deal on having the Tax Help Software platform run your resolution practice? Go to www.TaxHelpSoftware.com and use the code TAXREPTRIAL for a free 2-week trial, and TAXREP10 for a 10% discount off the purchase of the software! Want to check out Receipt Bank? https://info.receipt-bank.com/trn

59. AMA: Ask Me Anything 6/14/19 by Tax Rep Network

network ama ask me anything receipt bank

Play Episode Listen Later Jun 14, 2019 46:26

In this weeks episode Eric answers the listeners questions and through that clarifies and sharpens your approach to tax resolution topics! From streamlined installment agreements to resolving court ordered restitution issues, Eric answers them all! Want to join Tax Rep and build your practice now? Go to TaxRepLLC.com Looking for the deal on Call ENQ? Click here for the special member deal! https://callenq.com/trn/ Want a deal on having the Tax Help Software platform run your resolution practice? Go to www.TaxHelpSoftware.com and use the code TAXREPTRIAL for a free 2-week trial, and TAXREP10 for a 10% discount off the purchase of the software! Want to check out Receipt Bank? https://info.receipt-bank.com/trn

58. How to Bulletproof Your Tax Return by Tax Rep Network