The Nonprofit Show

Send us Fan MailMindset as an operational skill for nonprofit leaders is becoming one of the most important conversations in nonprofit management. As burnout, decision fatigue, and constant change impact organizations across the sector, leaders are discovering that resilience, emotional intelligence, and self-awareness are not optional—they are essential business competencies.The Nonprofit Show sits down with Karli-Rose McIntyre, Training Content Manager at Your Part-Time Controller (YPTC), to explore why mindset should be viewed as organizational infrastructure rather than personal development.Karli-Rose shares what leaders are really asking for. While technical topics like accounting, compliance, grants, and technology remain important, many nonprofit executives are searching for guidance around decision-making, connection, resilience, and navigating uncertainty.The discussion examines how artificial intelligence is accelerating the shift from transactional work to relationship-driven leadership. As automation handles more routine tasks, nonprofit leaders must strengthen the uniquely human skills that technology cannot replace.As Karli-Rose shares. .  "I think when we start treating mindset as not just a nice-to-have item, but instead as infrastructure, then that's when those human skills, like creativity, like resilience, like connection, start to come out and play."The conversation also addresses nonprofit CEO burnout, organizational communication challenges between finance and development teams, emotional intelligence, and how leaders can create space for better decision-making amid constant demands.Karli-Rose closes with a powerful leadership reminder: "Replace the fear of the unknown with curiosity."For nonprofit executives, finance leaders, fundraisers, board members, and emerging professionals, this episode offers a fresh perspective on building stronger organizations from the inside out. Key Takeaways: • Approximately half of nonprofit CEOs report concern about burnout levels, making leadership sustainability a strategic issue. • Leaders increasingly seek support with decision-making, connection, and resilience—not just technical training. • AI is increasing the value of human-centered skills such as communication, emotional intelligence, and relationship-building. • Mindset influences every leadership action, from budgeting and policy creation to team management and organizational culture. • Strong collaboration between finance, fundraising, and operations requires empathy, storytelling, and shared understanding. • Creativity and resilience can be developed intentionally and may help counter burnout and decision fatigue.00:00:00 Welcome & Why Mindset Matters00:02:09 Karli-Rose's Unique Path from CPA to Leadership Development00:03:35 What 1,500 Monthly Webinar Registrants Are Asking For00:05:30 The Hidden Challenges Nonprofit Leaders Face00:08:10 AI, Leadership, and the Shift to Human Skills00:11:20 Why Mindset Is an Operational Issue00:14:11 Mindset as the Foundation of Decision-Making00:15:35 Bridging the Gap Between Finance and Fundraising00:20:01 Treating Mindset as Organizational Infrastructure00:22:14 Burnout, Creativity, and Leadership Resilience00:24:45 Practical Habits for Better Leadership Decisions00:29:17 Replacing Fear with Curiosity #TheNonprofitShow #NonprofitMindset #NonprofitManagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit donor behavior trends in 2026 are revealing something unexpected: generosity is alive and well! The challenge isn't donor willingness to give—it's whether nonprofits are making it easy, clear, and compelling for supporters to take action.We welcome Mary Crogan, Vice President of Brand Marketing at Bloomerang, to discuss findings from the newly released Giving Signals Report. Based on research conducted with more than 1,000 donors and 405 fundraisers, the report challenges many assumptions about today's fundraising environment.The data shows that donors remain highly motivated to support causes they care about. In fact, 97% give because they care about their communities, 96% want to make a difference, and 92% say giving is part of who they are.As Mary explains, "The fact is, donors are actually ready. They want to give. The question is whether the organizations are positioned to engage and receive that generosity."The conversation explores how nonprofits can bridge the gap between caring and giving through greater clarity, stronger impact communication, and a smoother donor experience.One of the most striking findings? Seventy percent of donors say a tipping prompt could cause them to reconsider giving altogether, while 79% say unexpected fees create hesitation. These are preventable barriers that may be costing organizations revenue every day.The discussion also highlights the growing influence of millennial donors. Seventy-five percent plan to increase their giving this year, while 80% intend to support at least one new nonprofit.Mary offers a simple but powerful challenge for nonprofit leaders:“Can someone who comes to your site answer these questions in less than 30 seconds: What does this organization do? Who do they serve? Where does the money go? And is it working?"If your organization wants to strengthen donor trust, improve fundraising results, and better understand how donor expectations are evolving, this conversation delivers important research and valuable perspective.Key Takeaways• 97% of donors care deeply about their communities and remain motivated to give.• 94% are more likely to donate when organizations clearly explain where funds go.• 70% of donors may reconsider giving when presented with tipping prompts.• 79% say unexpected fees negatively impact their willingness to complete a gift.• 75% of millennials plan to increase their giving this year and 80% will support a new nonprofit.• Transparent reporting, visible impact, and frictionless giving experiences are becoming major competitive advantages. 00:00:00 Introduction to the Giving Signals Report 00:02:00 What 1,000 Donors Revealed About Giving 00:04:00 Generosity Is Shifting, Not Declining 00:06:00 The Clarity Gap Between Caring and Giving 00:08:00 The 30-Second Website Audit Every Nonprofit Needs 00:11:40 How Fees and Tipping Prompts Hurt Donations 00:15:00 Creating a Frictionless Donor Experience 00:16:25 Why Millennial Donors Matter Right Now 00:20:30 Closing the Donor Trust and Clarity Gap 00:24:20 What's Next for Giving Signals Research #TheNonprofitShow #FundraisingStrategy #DonorEngagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit CEO succession planning is no longer a future issue—it's a current business challenge. As leadership turnover accelerates across the sector, boards and executives must rethink how they identify, recruit, and support the next generation of nonprofit CEOs.Dana Scurlock, Managing Director at Staffing Boutique, joins Julia Patrick and Sherry Quam Taylor to discuss what organizations should be looking for when hiring a CEO and how leadership expectations are changing.With research indicating that approximately 75% of nonprofit leaders are expected to retire by 2036, organizations face a major transition that will impact fundraising, operations, culture, and long-term sustainability. Dana explores why successful CEOs must be more than administrators—they must be communicators, relationship builders, and visionary leaders who can represent the mission externally while helping position the organization for future growth.As Dana explains, "A CEO is a visionary, an orator, somebody that's out representing the organization elsewhere and helping the organization grow."The conversation also examines the growing need to separate operational leadership from external leadership responsibilities. Many organizations are exploring structures that pair a forward-facing CEO with strong operational leadership to improve effectiveness, fundraising capacity, and organizational resilience.Dana also offers guidance on one of the biggest board-level decisions nonprofits face: whether to promote from within or recruit externally. The answer depends on the organization's goals, culture, and future vision—but boards must first define where they want the organization to go."If you haven't defined it yet, where do we want to be? And if you don't have the answer to that, therein lies where the first leg of the work needs to come."Whether you're a board member, executive director, CEO, or nonprofit leadership candidate, this discussion offers valuable insight into preparing your organization for the next decade of change.Key Takeaways:Approximately 75% of nonprofit leaders are expected to retire by 2036, creating significant succession planning challenges.Effective nonprofit CEOs increasingly serve as visionaries, communicators, and public ambassadors for the mission.Boards should consider separating operational leadership and external leadership responsibilities as organizations grow.Professional fundraising expertise allows CEOs to focus on growth, partnerships, and strategic positioning.Internal and external CEO candidates both offer advantages; organizational goals should drive the decision.Leadership transitions should be accompanied by a clear narrative that explains the organization's future direction. 00:00:00 Introduction: The Future of Nonprofit Leadership 00:04:02 75% of Nonprofit Leaders Expected to Retire 00:05:18 What Makes a Great Nonprofit CEO Today? 00:08:57 Visionary Leadership vs Operational Leadership 00:11:25 Should Nonprofits Redefine the CEO Role? 00:13:45 Why More CEOs Need Strong Operations Partners 00:19:39 The CEO's Role in Fundraising and Growth 00:22:19 Why Professional Fundraisers Matter 00:24:24 Hiring a CEO: Internal Promotion or External Search? 00:26:53 Controlling the Narrative During Leadership Transitions 00:29:01 Defining the Organization's Future Before Hiring Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit interim leadership strategy is becoming essential as organizations face CEO retirements, founder exits, leadership fatigue, and urgent succession decisions. Joan Brown, COO of Third Sector Company, explains how interim leadership can help nonprofit boards move beyond crisis hiring and use transition as a business-strengthening opportunity.Joan frames the conversation around four powerful words: purposeful, methodical, profound, and transformational. Each word helps nonprofit leaders rethink what should happen between one leader leaving and the next leader stepping in.Rather than treating interim leadership as someone “keeping the lights on,” Joan describes it as a structured process that prepares the organization for long-term leadership success. As she says, “The purpose is to right set the organization for its next leader.”This episode is especially valuable for nonprofit boards, executive teams, funders, and managers who are navigating CEO succession planning, founder transitions, leadership burnout, or executive search readiness. Joan explains why many organizations need an intentional pause—especially after a long-term or legacy leader leaves. Without that space, the next leader may inherit unresolved culture issues, unclear priorities, board confusion, or outdated operating systems.A key business insight from the conversation: Third Sector Company's average interim placement is about nine months, because meaningful transition work requires assessment, alignment, stakeholder participation, and organizational readiness.Joan also challenges nonprofits to think in 90-day planning increments, rather than relying only on three- to five-year strategic plans. This shorter planning rhythm can help organizations focus on immediate priorities while still preparing for the future.As Joan puts it, “Let me as an interim deal with the things that aren't working so that when you invest in hiring a permanent person, it's going to work for them.”For nonprofit professionals, this conversation is not just about interim executives. It is about governance, culture, operations, staff structure, board courage, and the discipline required to make leadership transitions count.Key Takeaways:Interim leadership should move the organization forward, not simply protect the status quo.A transparent assessment creates a shared reality for boards, staff, funders, and stakeholders.Average interim placements may take around nine months because succession readiness is deeper than hiring.Founder and legacy leader transitions often require space before a permanent successor can thrive.90-day planning cycles can help nonprofits respond faster while staying mission-aligned.Transformation may show up through governance, pay equity, culture, mission clarity, or stronger hiring readiness. 00:00:00 Welcome to The Nonprofit Show00:02:06 What Is the Third Sector?00:03:55 Interim Leadership Beyond the CEO Role00:06:05 Word One: Purposeful Leadership Transition00:09:02 Why Interim Placements Take Time00:10:37 Word Two: A Methodical Transition Roadmap00:13:53 Why Every Interim Engagement Needs Assessment00:16:45 Founder and Legacy Leader Transitions00:19:03 Word Three: Profound Processes That Change Organizations00:20:00 The Power of 90-Day Planning00:22:29 Why These Ideas Matter for All Leaders00:23:23 Word Four: Transformation Through Interim Leadership00:26:03 Preparing the Organization for the Next Permanent Leader00:28:01 Why Board Members Study Interim Leadership#TheNonprofitShow #InterimLeadership #NonprofitSuccessionFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit donor engagement strategies for 2026 are changing rapidly as donor expectations, technology, and economic realities reshape fundraising. Kimberly O'Donnell, Chief Fundraising Officer at Bonterra, shares fresh research and practical insights from Bonterra's 2026 Impact Report to help nonprofit leaders build stronger donor relationships and sustainable revenue growth.For decades, charitable giving and volunteerism have remained largely stagnant at approximately 2.5% of GDP. Bonterra's ambitious "3% by 2033" initiative aims to change that by helping organizations increase annual giving through smarter engagement, recurring donor programs, volunteer activation, and responsible use of artificial intelligence.Kimberly explains why recurring giving may be one of the most important opportunities available to nonprofits today. Rather than continuously replacing one-time donors, organizations can build predictable revenue streams by encouraging monthly and annual commitments from supporters who already care deeply about the mission.The conversation also explores a growing challenge facing the sector: donor dollars are increasing while donor participation continues to decline. According to Bonterra's research, 43% of respondents reported they cannot afford to give more in today's economic environment. That reality requires nonprofits to create new pathways for engagement through volunteerism, advocacy, micro-volunteering opportunities, and personalized communication."We have what we call dollars up, donors down."Kimberly also discusses how AI is moving beyond simple content creation and becoming a strategic tool for donor segmentation, campaign planning, data analysis, and supporter engagement. One organization highlighted in the report increased annual appeal revenue by 41% after integrating AI into its fundraising campaign strategy."When we treat them as individuals and not as segments, donors feel it."Whether you're a nonprofit executive, fundraiser, board member, or development professional, this episode offers valuable perspective on where fundraising is heading and how organizations can prepare for the next era of donor engagement. 00:00:00 Introduction: New Rules of Donor Engagement 00:02:24 Inside Bonterra's 2026 Impact Report 00:05:32 Why Giving Has Stalled at 2.5% of GDP 00:08:21 The Power of Recurring Donor Programs 00:12:53 Donors Are Down While Dollars Rise 00:14:13 Personalization and Rebuilding Donor Trust 00:16:04 Why AI Will Change How Donors Give 00:18:22 Using AI to Improve Fundraising Results 00:19:58 Volunteerism as a Growth Strategy 00:23:35 Building an Innovation Mindset in Nonprofits 00:25:09 How AI Increased Fundraising Revenue by 41% 00:28:34 Human-Centered AI for Nonprofit Growth #TheNonprofitShow #NonprofitFundraising #DonorEngagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailWhen resources are limited, nonprofits often assume they need more funding. But what if scarcity is actually the catalyst for stronger partnerships? In this episode, Van Ton-Quinlivan, Founder and CEO of Futuro Health, shares how nonprofits, employers, educators, and community organizations can align around common goals to solve workforce challenges and create lasting social impact.If you're searching for nonprofit partnership strategies that create measurable impact, this conversation delivers a powerful framework for building coalitions, aligning stakeholders, and solving complex workforce challenges.Organizations can achieve more by working together rather than operating in isolation. As healthcare systems across the country face critical workforce shortages, Futuro Health has built a nationally recognized model that brings employers, educational institutions, and community organizations together to develop credentialed healthcare workers at scale.Throughout the discussion, Van explains why "workforce development is a team sport, not an individual sport" and how successful collaborations depend on every partner contributing what they do best. Rather than attempting to solve every problem internally, organizations can "braid" resources, expertise, funding, and relationships to create outcomes that no single organization could achieve alone.The conversation explores the demographic realities driving workforce shortages, including Van's memorable "12-7-4" framework that illustrates the shrinking ratio of working-age adults supporting an aging population. For nonprofit leaders, this serves as a powerful example of how to communicate complex challenges in a way that inspires action.Viewers will also learn how leaders can create urgency, build coalition support, establish common ground among diverse stakeholders, and guide organizations through change. Van shares lessons from leading major workforce initiatives, growing public investment, and helping Futuro Health achieve nearly 90% program completion rates while serving adult learners across multiple states.One of the most compelling insights comes when Van explains: "The role of a leader is really to figure out where the common grounds are when you're building cross-sector collaboration."Whether you're building community partnerships, launching workforce programs, leading organizational change, or seeking innovative ways to expand impact despite limited resources, this episode offers valuable leadership lessons for the business of nonprofits.  00:00:00 Introduction to Futuro Health 00:01:41 Solving the Healthcare Workforce Crisis 00:06:37 The 12-7-4 Demographic Reality 00:09:27 Why Scarcity Creates Better Partnerships 00:10:31 The Three-Legged Stool of Workforce Development 00:12:30 Braiding Resources Instead of Working Alone 00:15:25 Building Cross-Sector Collaboration 00:16:42 Creating Context for Organizational Change 00:18:59 Why Coalitions Accelerate Progress 00:20:24 Turning Long-Term Funding Into Innovation 00:23:56 What a Win-Win-Win Partnership Looks Like 00:26:27 Finding Common Ground to Solve Big Problems #TheNonprofitShow #NonprofitPartnerships #PartnershipStrategyFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit marketing strategy using neuroscience can help organizations create messages that earn attention, build trust, and move donors toward engagement. Sally Mildren, CEO and Chief Strategist of CommonWell Marketing, shares why effective nonprofit marketing starts with how the human brain filters, feels, trusts, and decides.For nonprofit leaders working with limited time, staff, and budgets, this conversation offers a sharper way to think about marketing performance. Sally explains that the brain is processing millions of bits of information every second, which means nonprofits have only a brief window to become relevant. As she puts it, “You have two to 8 seconds to make yourself relevant before the brain decides this isn't for me.”That reality changes how organizations should approach email subject lines, social posts, fundraising appeals, web copy, and donor communications. Instead of starting with the organization's name, logo, or internal priorities, Sally encourages nonprofits to lead with the audience's need, emotion, and sense of recognition.The episode also challenges the common habit of trying to reach everyone with the same message. Sally makes the business case for segmentation, saying, “One-size-fits-all messaging cannot work in today's attention economy.” For nonprofits, that means stronger donor engagement often comes from being brave enough to focus on the right audience, not the largest audience.Sally also digs into trust, consistency, recognition versus representation, and the danger of message overload. Nonprofits often try to say everything at once — every program, every giving option, every reason to care. But the brain can only absorb so much. A simpler message, repeated consistently across channels, can build familiarity, safety, and confidence.This is a master class for nonprofit executives, fundraisers, marketers, board members, and communicators who want their messaging to work harder without shouting louder. The lesson is clear: marketing is not just about visibility. It is about relevance, trust, clarity, and alignment with mission. 00:00:00 Welcome: The Neuroscience of Donor Giving and Marketing 00:01:39 Meet Sally Mildren of CommonWell Marketing 00:03:01 The 2-to-8 Second Rule for Nonprofit Messaging 00:05:28 Why Email Subject Lines Still Matter 00:06:37 Emotion Comes Before Logic in Donor Decisions 00:08:47 Why One-Size-Fits-All Messaging Fails 00:11:12 The Courage to Stop Marketing to Everyone 00:12:32 Trust, Safety, and the Donor Brain 00:16:56 Recognition vs. Representation in Marketing 00:19:27 Finding the Right Audience Instead of Chasing Everyone 00:21:44 Start With Mission Before Choosing the Message 00:25:49 Why Simpler Messages Drive Better Decisions #TheNonprofitShow #NonprofitMarketing #DonorEngagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit crisis fundraising strategy is not about making every donor message sound urgent—it is about knowing when urgency is real, how to communicate it honestly, and how to keep donor trust intact. In this Fundraisers Friday episode, Julia C. Patrick and Tony Beall take on one of the most familiar fundraising habits in the sector: the constant use of emergency-driven appeals.From “now more than ever” messaging to year-end giving campaigns, this conversation challenges nonprofit leaders to think carefully about the business impact of their fundraising language. Tony explains why repeated crisis appeals can create donor fatigue, especially when supporters receive multiple fear-based messages from several organizations at once. At some point, donors may begin to wonder whether they are investing in impact—or being asked to rescue an unstable organization.Tony offers a clear reminder for fundraising teams: “If everything is urgent, eventually really nothing feels urgent.” That idea becomes the core of this episode. Nonprofits must distinguish between a true community crisis, a temporary emergency program need, a fiscal funding gap, and a normal fundraising cycle. Each situation calls for different communication, different transparency, and a different donor invitation.The duo also explore the difference between disaster-related appeals, funding cuts, year-end campaigns, and mission-based messaging. For some organizations, fear-based messaging may be appropriate when it is grounded in fact and tied directly to the mission. For others, hope and impact may be the stronger path. Tony's advice is direct: “When I was confused about my messaging or what direction I should be going… I always go back to the mission.”The goal is not to avoid urgency. The goal is to use it wisely, honestly, and in service of sustainable mission investment.  00:00:00 Don't Hook Donors on Emergencies 00:02:17 Why Constant Crisis Messaging Creates Donor Fatigue 00:03:22 When Appeals Start Sounding Like a Cry for Help 00:05:26 Disaster Relief vs. Everyday Nonprofit Messaging 00:06:32 How to Define a True Fundraising Crisis 00:10:04 Fiscal Crisis, Funding Cuts, and Donor Transparency 00:13:17 Year-End Appeals Without Panic Messaging 00:16:16 Direct Mail, Donor Lists, and Realistic ROI 00:17:59 Fear, Hope, Impact, and Mission Alignment 00:22:16 Donor Perception and Message Segmentation 00:25:01 Mission Investment vs. Rescue Giving 00:26:48 If Everything Is Urgent, Nothing Feels Urgent #TheNonprofitShow #NonprofitFundraising #DonorEngagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailCommunity wealth building for nonprofits takes center stage in this lively discussion, as Lauren Turner Hines of the André Cailloux Center shares how art, history, ownership, and earned revenue can become a powerful operating model. This is a deeply strategic conversation for nonprofit leaders thinking about sustainability, capital campaigns, cultural infrastructure, and the future of community-centered growth.Lauren Turner Hines, Founding ‘Envisionist' and Executive Lead of the André Cailloux Center in New Orleans, takes us inside a 114-year-old former church on historic Bayou Road, the oldest thoroughfare in the city and a corridor with deep roots in Black commerce, freedom, and cultural leadership. Named for Captain André Cailloux, one of the first Black officers in the United States military, the Center is using storytelling as both mission and business strategy.The conversation moves quickly from history into operating reality. Lauren explains how the Center provides affordable space for Black-led performing arts organizations, hosts performances, convenings, workshops, and community events, and builds earned revenue through tours and programming. At the center of the model is a clear business question: how can a nonprofit's physical space create direct value for the community around it?Lauren offers a sharp answer through the Cailloux Community Equity Fund, a developing model that would allow nearby residents to hold community shares in the building and benefit from quarterly revenue share. As she puts it, “Relationships are the asset.” She also shares her five-year vision: “I hope for a direct community wealth transfer in the multimillions and for art and culture to be the catalyst for that.”This conversation also explores nonprofit capital campaign strategy, founder succession, board leadership, technology systems, and how organizations can avoid letting knowledge, donor relationships, and institutional context live with one person.For nonprofit executives, fundraisers, board members, arts leaders, and community builders, this is a fresh look at sustainability that moves beyond survival and toward shared economic power! 00:00:00 Welcome to The Nonprofit Show 00:02:52 The History Behind the Andre Caillou Center 00:07:04 Using Story as a Nonprofit Mission Strategy 00:10:32 Creating Access for Black-Led Arts Organizations 00:12:49 Turning Space Into Earned Revenue 00:14:37 Navigating Today's Funding Reality 00:16:27 Why Relationships Are the Asset 00:18:17 Community Wealth Building as a Nonprofit Model 00:20:14 The Caillou Community Equity Fund 00:22:03 A Five-Year Vision for Shared Ownership 00:24:29 Founder Syndrome and Succession Planning 00:28:37 Leadership, Legacy, and Long-Term Community Power #TheNonprofitShow #NonprofitFunding #CommunityWealthBuildingFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailThis episode is for nonprofits searching for alternatives to traditional aid models and dependency-driven philanthropy. The conversation blends international development, nonprofit operations, sustainability, and social enterprise into a highly searchable leadership discussion.Sustainable nonprofit development in Africa requires more than donations—it requires long-term economic thinking, local leadership, and community ownership. In this Global Edition of The Nonprofit Show, Paul Smith, UK Director of MUSANA, shares how the organization is transforming rural communities in Uganda through healthcare, education, hospitality businesses, and locally driven enterprise systems designed to become financially sustainable.Rather than creating dependency on Western aid, MUSANA uses philanthropy as catalytic investment. Their model builds hospitals, schools, hotels, restaurants, and jobs that eventually generate enough local revenue to sustain operations and fund scholarships and outreach programs internally.Paul explains how MUSANA's district-based strategy has already created nearly 900 full-time jobs while building systems that communities themselves support, value, and grow. The conversation also takes an honest look at the ethical challenges facing international nonprofits, including poverty marketing, child sponsorship culture, and “white savior” dynamics that can unintentionally reinforce harmful power structures.One of the most compelling moments comes when Paul says:“No global economy has ever been built off charity. It's always enterprise, it's always industry that builds an economy.”The episode also introduces a powerful nonprofit leadership concept:“Every single charity should have an out vision.”If your nonprofit works internationally—or simply wants to build stronger, more sustainable systems locally—this conversation offers fresh thinking on what long-term impact can truly look like.  00:00:00 Introduction To MUSANA's Mission 00:02:32 Breaking Cycles Of Aid Dependency 00:05:17 Building Schools, Hospitals & Enterprises 00:07:19 How Local Revenue Funds Community Growth 00:10:30 Why Free Aid Can Create Dependency 00:11:49 Local Leadership Versus Western Control 00:14:20 The Ethics Of Poverty Tourism 00:17:48 Why MUSANA Rejects Child Sponsorship 00:19:49 When Western-Led Models Fail 00:22:20 Ego, Power & Nonprofit Leadership 00:25:23 Access, Opportunity & Economic Growth 00:27:03 Why Every Charity Needs An “Out Vision” #TheNonprofitShow #InternationalDevelopment #UgandaFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit infrastructure planning is often overlooked until growth creates operational stress, staff burnout, and organizational confusion. In this energizing discussion, Sharmon Lebby, founder and CEO of Blessed Designs Consulting, explains why nonprofit leaders must build systems, strategy, and internal alignment before major funding arrives.Many nonprofit organizations operate in survival mode—focused on securing the next grant, donation, or hire—without fully preparing for what sustainable growth actually requires. Sharmon challenges leaders to rethink budgeting, board development, volunteer management, and organizational planning from a long-term operational perspective.“You're not planning for success,” Sharmon explains during the conversation, encouraging nonprofits to think beyond immediate fundraising goals and define what meaningful impact truly looks like.The discussion explores how operational breakdowns often begin internally through unclear systems, rushed onboarding, weak infrastructure, and reactive leadership. Sharmon introduces three core areas nonprofits should continuously strengthen: strategy, systems, and storytelling—including internal storytelling that shapes organizational culture and alignment.The episode also dives into:Why budgeting should function as a strategic compassCreating “dream budgets” before funding existsBuilding board alignment around values and skill gapsPlanning founder transitions and organizational successionShifting from scarcity thinking to intentional impact planningCollaborating with peer nonprofits instead of competing for every dollarOne of the most powerful moments comes when Sharmon reframes the nonprofit relationship with money itself: “Money's not really what you want.”  00:00:00 Why More Money Can Create New Problems 00:02:22 The “Collapsing Table” Infrastructure Analogy 00:04:15 Burnout and Operational Cracks During Growth 00:06:00 Why Nonprofits Don't Plan for Success 00:07:34 Building Systems Before Funding Arrives 00:09:31 Strategy, Systems, and Storytelling Framework 00:11:08 Budgeting as a Strategic Growth Tool 00:13:18 Building Boards Around Values and Skills 00:16:27 Why Nonprofits Are Built in Survival Mode 00:19:14 Redefining the Nonprofit Relationship With Money 00:21:29 Planning From the End Goal Backward 00:22:50 Collaboration Instead of Competition #TheNonprofitShow #NonprofitOperations #NonprofitManagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailManaging difficult donors in nonprofits requires more than patience—it requires boundaries, documentation, leadership support, and a clear understanding of donor behavior. In this Fundraisers Friday episode, Julia C. Patrick and Tony Beall explore how nonprofit teams can identify challenging donor patterns before they disrupt the mission, staff, or fundraising strategy.Not every difficult donor is difficult in the same way. Some want control. Some want recognition. Some have disengaged because of a past disappointment. Others cross lines that should never be ignored. This conversation gives nonprofit professionals a thoughtful framework for recognizing those patterns and responding with confidence.Julia and Tony begin with “the controller”—the donor who wants influence over programs, decisions, or organizational direction. Often, this person has business experience, strong opinions, and a genuine desire to help, but their advice can quickly turn into pressure. Tony reminds nonprofit leaders that clear communication about capacity, barriers, and mission alignment is essential.They also discuss the high-maintenance donor, or the “diva/devo” personality, who expects frequent attention, personal recognition, and ongoing reassurance. Tony offers a helpful perspective: these donors may be easier to satisfy when nonprofits understand what they are really seeking—visibility, appreciation, and personal connection.Next comes the transactionalist, often connected to corporate giving, sponsorships, or community relations. This donor wants to know what they receive in return: logo placement, event perks, social media visibility, impressions, access, and recognition. For nonprofits, the lesson is simple: expectations must be set before the gift is made.The conversation then turns to lapsed and angry donors—supporters who have pulled away because something changed, something offended them, or something was never resolved. These situations require careful listening, CRM documentation, and a willingness to reengage with transparency.Finally, Julia and Tony address the line-crosser, the donor whose behavior becomes inappropriate, disrespectful, or harmful. This is where gift policies, conduct language, leadership reporting, and staff protection become non-negotiable.Tony captures the complexity perfectly: “There is no one-size-fits-all answer.” But he also offers the hard truth many fundraisers need to hear: “There's power in goodbye.”This episode is a business-minded guide to protecting donor relationships without sacrificing mission, staff dignity, or organizational integrity.  00:00:00 Difficult Donors and the Summer Fundraising Season 00:02:08 Why Donor Personas Help Nonprofits Prepare 00:04:02 The Controller: When Donors Want Influence 00:07:48 The High-Maintenance Donor and Recognition Needs 00:10:50 Transactional Donors, Perks, and Visibility 00:13:49 Lapsed and Angry Donors: What Changed? 00:17:16 Politics, Civil Discourse, and Donor Disengagement 00:20:42 The Line-Crosser and Inappropriate Behavior 00:24:22 Policies, Documentation, and Leadership Reporting 00:26:29 When to Walk Away From a Donor 00:28:27 Bless and Release Without Damaging Philanthropy #TheNonprofitShow #NonprofitFundraising #DonorManagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit marketing strategy with fractional CMO leadership can help organizations move beyond reactive communications and build smarter pathways to donors, volunteers, clients, and community trust. In this energizing episode of The Nonprofit Show, Andrea Sok, Founder and CEO of Sok Influencer PR, shares how nonprofits can turn marketing into a strategic business function—not just a last-minute scramble.Many nonprofits treat marketing as a response mechanism: a campaign is behind, a crisis has surfaced, an event needs attention, or another organization is doing something visible. Andrea challenges that mindset and makes the case for intentional planning, measurable goals, and executive-level marketing leadership.One of the strongest ideas in this conversation is the role of a fractional CMO for nonprofits. Andrea explains that some organizations need short-term leadership during a transition, while others need part-time strategic guidance because they are not yet large enough for a full-time marketing executive. In either case, nonprofits gain senior-level insight without carrying the full cost of a permanent hire.She also reframes influencer marketing for the nonprofit sector. As Andrea puts it, “Influencer could be anyone who influences your audience.” That could be a neighborhood leader, pastor, local official, business owner, parent blogger, or trusted community voice—not just someone with a massive online following.The episode also takes on AI for nonprofit marketing. Andrea makes the case that AI is not about replacing nonprofit staff; it is about giving exhausted teams time back. From one 30-second volunteer video, an organization can create social posts, email content, annual report copy, graphics, and more. Her point is clear: “AI alone is a great tool for brainstorming… but when we pair it with automation, game changer.”For nonprofit CEOs, board members, development leaders, and communications teams, this conversation offers a smarter way to think about marketing investment, donor growth, board education, and organizational capacity.Watch this episode to rethink how your nonprofit can use marketing leadership, AI, automation, and influence to build stronger relationships and better business outcomes! 00:00:00 Welcome to The Nonprofit Show 00:01:41 What an Influencer Really Means for Nonprofits 00:03:47 Why Nonprofit Marketing Gets Stuck in Reaction Mode 00:06:20 How a Fractional CMO Supports Nonprofit Leadership 00:08:56 Helping Boards See Marketing as Investment 00:10:56 Marketing Is More Than Advertising 00:13:03 Meaningful Metrics That Move the Organization Forward 00:14:03 AI as a Force Multiplier for Nonprofit Teams 00:17:17 Turning One Story Into Multiple Marketing Assets 00:19:12 Using AI as a Thought Partner for Small Teams 00:21:57 Why Banning AI Can Create Bigger Risk 00:25:33 Choosing the Marketing Work That Actually Moves the Needle #TheNonprofitShow #NonprofitMarketing #FractionalCMOFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit conference strategy for fundraisers is not just about attending sessions — it's about turning time, travel, relationships, and learning into business value for your organization. Tim Sarrantonio, Founder of The Generosity Spectrum (and also a cohost of the Show), joins to share timely insights from the recent AFP International Conference and the broader conference landscape shaping nonprofit fundraising leadership.Tim brings a rare perspective as a sector educator, speaker, conference participant, and creator of game-based learning experiences for nonprofit leaders, boards, and communities. The conversation begins with AFP ICON — what it is, who attends, and why it matters — but quickly moves into a larger question: how can nonprofit professionals make conferences worth the investment?From the vendor hall to rooftop gatherings, from formal panels to side conversations, Tim explains why the strongest learning often happens outside the scheduled room. As he puts it, “Always, no matter what, ask yourself, why am I in this room?” That question becomes a powerful lens for fundraisers, CEOs, CFOs, board members, and development teams trying to maximize conference ROI.The episode also touches on the Fundraising Effectiveness Project, board education, sector trust, inclusive conference design, and the cautious optimism many nonprofit professionals are carrying into this next season. Tim notes, “People are ready to help. Vendors are there to help.” But he also challenges leaders to be thoughtful about where they spend their attention, energy, and budget.This conversation is especially useful for nonprofit professionals preparing for AFP ICON, Bridge Conference, AFP chapter events, vendor-hosted gatherings, or any sector learning experience. It offers a smarter way to think about nonprofit networking strategy, fundraising leadership development, and the business case for attending conferences.For nonprofit leaders, this episode is a reminder: don't just show up. Show up with purpose!! 00:00:00 Welcome And Why AFP ICON Matters 00:02:04 Tim Sarrantonio And The Generosity Spectrum 00:04:54 Creating A Practice Field For Nonprofit Leaders 00:06:54 What AFP ICON Is And Who It Serves 00:11:21 Why Executives And Fundraisers Attend 00:13:50 The Real Vibe At AFP ICON 00:18:01 Sector Confidence And Cautious Optimism 00:21:13 How To Maximize A Nonprofit Conference 00:24:24 Vendor Hall Strategy And Sponsor Value 00:26:33 Why Small-Room Conversations Matter 00:29:15 Local AFP Chapters And What Comes Next #TheNonprofitShow #NonprofitFundraising #AFPICONFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofits exploring AI education strategies and immigrant workforce development will find powerful lessons in this conversation with Patricia Machado of SQA Education. Learn how AI language learning for immigrants is helping nonprofits scale services, strengthen community participation, and create real-world outcomes for adult learners.Patricia, founder of SQA Education, joined us from Argentina to discuss how her nonprofit serves more than 4,000 immigrant adults from over 50 countries through mobile-first English language education powered by both teachers and artificial intelligence.Rather than replacing educators, SQA Education uses AI to expand learning opportunities beyond the classroom. Patricia explains how AI-powered conversation tools allow students to practice real-world scenarios like job interviews, banking, healthcare conversations, and workplace communication repeatedly—building the confidence adult learners need to succeed.“We don't want any other adult immigrants to go through this same experience,” Patricia shares while reflecting on her own transition to the United States as a chemical engineer without English fluency.This episode also explores:How nonprofits can use AI to increase organizational capacityWhy phone-first learning models matter for underserved communitiesThe role of partnerships with banks, hospitals, HR professionals, and legal expertsWhy adult education must deliver immediate daily-life valueHow language learning impacts workforce retention and employee growthWhy nonprofits should frame language access as infrastructure investment instead of charityPatricia also offers a compelling perspective on measuring success—not through test scores alone, but through moments when students successfully speak with doctors, employers, teachers, and community leaders for the first time.“This is not a charitable work. You're doing a really high leverage work for your community.”If your nonprofit is exploring AI, digital learning, workforce development, or immigrant community engagement, this conversation offers operational insight and scalable ideas.  00:00:00 Welcome to The Nonprofit Show 00:01:24 Expanding Global Philanthropy Conversations 00:01:52 Inside SQA Education's Mission 00:02:53 Patricia Machado's Immigrant Journey 00:06:21 Why Adult Language Learning Needs Structure 00:08:37 Using AI to Expand Human Teaching 00:10:06 AI Conversation Tools for Real-Life Practice 00:11:39 How AI Increased Nonprofit Capacity 00:12:54 Why SQA Is Phone-First 00:15:31 Building Partnerships That Support Immigrants 00:18:34 Teaching Real-World Survival Skills 00:22:23 Framing Language Access as Infrastructure 00:24:29 Workforce Retention and Language Investment 00:27:11 Why Confidence Changes Everything #TheNonprofitShow #ArtificialIntelligenceFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit capital campaign strategy starts long before the ask — it begins with donor trust, board readiness, and a clear business case for growth. Kelly Hill of CASA Heart of Missouri shares how her organization turned a space challenge into a bold campaign to serve more children and strengthen the foster care ecosystem—and what it really takes to lead a capital campaign while still running the daily work of a nonprofit!CASA Heart of Missouri serves children in foster care through trained volunteer advocates, currently reaching about 60% of the children in need across Boone and Callaway Counties. But as the organization grew, rented space became both limiting and expensive. Kelly and her team asked a defining business question: “What if we did the hard thing now, raise the money to have our own permanent space?”That question became the foundation for the Building a Brighter Future campaign, a nearly $4.7 million effort to create a permanent home and launch The Clubhouse — a purpose-built space for supervised visits, family meetings, partner collaboration, and child-centered support.This discussion offers nonprofit leaders a grounded look at capital campaign planning for nonprofits, including feasibility studies, donor readiness, board leadership, case for support development, government funding, individual giving, and the patience required when major gifts move on donor timelines.Kelly also shares how outside coaching helped sharpen communication with investment-level donors and support long-term fundraising growth beyond the campaign itself. As she notes, “Donors give on their own schedule, they give on their own timeline.”This episode shows why capital campaigns are not just fundraising projects. They are business decisions that test strategy, culture, relationships, and capacity. 00:00:00 Capital Campaign Strategy for Nonprofits 00:01:04 Meet Kelly Hill of CASA Heart of Missouri 00:03:29 The Clubhouse Vision and Local Service Gaps 00:06:43 Turning a Space Problem Into a Growth Strategy 00:09:40 Building a Strong Case for Support 00:13:42 What a $4.6 Million Campaign Means for a Mid-Sized Nonprofit 00:16:09 Feasibility, Donor Strategy, and Government Funding 00:18:30 Using Outside Coaching to Strengthen Donor Conversations 00:21:59 Patience, Timing, and the Campaign Roller Coaster 00:23:50 Donor Relationships Before the Campaign Begins 00:25:32 Balancing Daily Operations With Capital Campaign Demands 00:28:57 Final Lessons for Nonprofit Leaders #TheNonprofitShow #NonprofitFundraising #CapitalCampaignFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit donor database fundraising strategy starts with one powerful idea: your next major opportunity may already be inside your CRM, spreadsheet, or donor history. In this Fundraisers Friday convo, Julia C. Patrick and Tony Beall explore how nonprofits can stop chasing every new dollar and start cultivating the donor relationships they already have with more intention, structure, and business focus.The duo deliver a thoughtful conversation about donor data, mid-level giving, CRM systems, planned giving, board engagement, and the daily habits that help fundraising teams grow stronger. The message is clear: donor management is not just recordkeeping. It is one of the most valuable revenue tools a nonprofit can build.As Tony explains, “The way you find gold first starts with the information that you are obtaining and putting into your donor management system.” That means tracking more than gift amounts. Nonprofits should understand donor interests, family connections, hobbies, community roles, board affiliations, loyalty patterns, and giving history. Those details help fundraising teams create better stewardship, identify upgrade opportunities, and protect institutional knowledge when staff transitions happen.The episode also explores how nonprofits can define mid-level donors based on their own giving portfolio, then create thoughtful cultivation pathways. Tony adds, “Your high-level donors are all about stewardship… For your mid-level donors, it's about stewardship, but it's also planting the seeds about how they can elevate their gift.”Julia and Tony also take on planned giving, donor privacy, board involvement, and the need to protect time for CRM updates and data mining. Their advice is refreshingly operational: schedule the work, respect the data, use donor personas with board members, and treat donor intelligence as a long-term business asset.For nonprofit leaders, development directors, board members, and fundraising teams, this episode offers a timely reminder: sustainable fundraising growth often begins with better use of the information already in your hands.#TheNonprofitShow #NonprofitFundraising #DonorRetentionFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailAI for nonprofit staff burnout is becoming one of the most important operational conversations in the sector. This episode explores how nonprofits can use AI to reduce staff burnout, protect institutional knowledge, and build smarter internal systems. Ben Hays of Your Part-Time Controller explains why burnout belongs in boardroom conversations about risk, finance, staffing, and mission sustainability.Burnout is often treated as an emotional or HR issue, but Ben reframes it as a financial, governance, and risk issue. When nonprofit employees leave, the organization loses more than a person. It loses institutional knowledge, training investment, workflow stability, grant reporting confidence, and often months of productivity.As Ben explains, “There's also a financial cost to burnout, which usually doesn't show up in the financial statements until later down the road.” That hidden cost can affect reimbursements, compliance, reporting timelines, employee morale, and even funder confidence.This informative conversation moves beyond surface-level wellness talk and into the operational realities nonprofit leaders face every day. Ben encourages executive directors and boards to examine role clarity, priorities, internal systems, onboarding costs, staff training time, and the infrastructure needed to retain people instead of repeatedly replacing them.AI enters the conversation not as a magic answer, but as a business tool. Used responsibly, AI can reduce repetitive tasks, support first drafts, assist with grant applications, speed up reconciliations, improve communication across departments, and give teams more room for analysis and decision-making.But Ben is clear: responsible AI starts with policy and training. Nonprofits need guidelines that protect donor data, client information, employee records, and financial confidentiality. “AI is not here to replace humans,” Ben says. “You still need to look it over. You still need to make sure it makes sense.”  00:00:00 Welcome to The Nonprofit Show 00:02:25 Ben Hays and Your Part-Time Controller 00:04:13 Why Burnout Has a Financial Cost 00:06:04 Burnout as a Governance and Risk Issue 00:07:05 Retaining Staff Versus Replacing Staff 00:09:51 How to Calculate the Cost of Turnover 00:11:28 Broken Systems Create Repeat Burnout 00:12:45 Why Outside Assessment Can Help 00:14:10 Building a Culture That Welcomes Feedback 00:18:29 Wellness Programs Are Not Enough 00:19:38 Responsible AI Use Starts With Policy 00:21:27 AI Can Create Time to Think 00:23:42 AI Across Finance, Programs, and Operations 00:25:27 Reframing AI as a Tool, Not a Threat 00:28:28 Final Thoughts on AI, Burnout, and Nonprofit Capacity #TheNonprofitShow #NonprofitAIFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailAI in nonprofit fundraising strategy is transforming how organizations operate—but using it incorrectly can damage donor relationships and trust. In this conversation, Katie Gaston of Bloomerang opens the box with practical guidance on how to use AI effectively while avoiding the most common pitfalls.Nonprofit professionals are increasingly turning to AI tools for donor research, reporting, and communications. The opportunity is clear: faster workflows, better insights, and increased capacity. But as Katie explains, AI is not a replacement for human judgment—it's a tool to enhance it. “AI should be a supportive arm… but it should never replace your judgment as a fundraiser.”From donor asks to personalized stewardship, the human connection remains at the core of successful fundraising. AI can prepare you for meetings, surface insights, and even recommend strategies—but it cannot replicate the emotional intelligence required in critical moments.This episode also addresses key operational risks. Sending AI-generated content without review, relying too heavily on automated insights, and failing to maintain clean data can all create serious challenges. As Katie reminds us, “The quality of your data is what AI will know—garbage in, garbage out.”You'll also learn how AI can dramatically improve efficiency—reducing hours of reporting work to minutes—while freeing your team to focus on relationship-building and strategic thinking.The takeaway? AI isn't replacing fundraising—it's redefining how effective fundraisers work. 00:00:00 Introduction to AI in Fundraising00:03:10 Meet Penny: AI Fundraising Assistant00:06:00 Why AI Should NOT Make Donor Asks00:09:00 Reviewing AI Output to Avoid Risk00:11:30 AI vs. Human Donor Knowledge00:14:30 Data Quality and CRM Accuracy00:17:30 Protecting Your Nonprofit Voice00:22:00 Personalization vs. Automation in Donor Care00:25:45 Using AI to Save Time and Increase Capacity00:27:00 How Fast Should Nonprofits Adopt AI?00:30:00 Final Thoughts on AI Strategy#TheNonprofitShow #NonprofitEfficiency #FundraisingStrategyFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit hiring strategy step by step is no longer optional—it's essential in today's complex labor market. Katie Warnock, Founder & CEO of Staffing Boutique, shares a practical roadmap to help nonprofit leaders hire smarter, faster, and with better long-term results.If your NPO is struggling to fill roles, experiencing candidate drop-off, or losing momentum late in the hiring process, this conversation reveals why—and what to do differently.Katie begins with a foundational truth: hiring success starts before you ever post a job. “It's kind of like a mishmash of responsibilities… and when hiring, that's not a good skill set to be efficient.” Clear role definition, department alignment, and realistic expectations are critical to attracting the right candidates.From there, she walks through how to build a compelling job description, evaluate the psychology of fit, and structure a hiring process that actually moves candidates forward. With hiring cycles now averaging months, nonprofits must eliminate friction—from unclear expectations to inconsistent interview processes.You'll also learn why broad job postings fall short. As Katie puts it, “It's not just putting a general ad on LinkedIn and then… post and pray.” Instead, targeted platforms and sector-specific outreach are key to finding aligned talent.Finally, the episode addresses one of the most overlooked areas: making the offer. From salary transparency to verbal alignment and negotiation timing, Katie outlines how to close candidates without losing them at the finish line.For nonprofit leaders, hiring is not just an HR function—it's a mission-critical business process. The stronger your hiring strategy, the stronger your impact!  00:00:00 Why Nonprofit Hiring Feels Broken 00:02:00 Defining Roles Before You Hire 00:04:00 Writing Job Descriptions That Attract Talent 00:06:00 Psychology of Fit in Nonprofit Roles 00:10:00 Where to Post Jobs (And Where Not To) 00:12:00 Building a Structured Hiring Process 00:15:00 Why Hiring Takes Months Right Now 00:17:30 Scheduling with Boards and Leadership 00:19:30 Structuring Effective Interviews with AI 00:22:00 Reference Checks vs Background Checks 00:27:00 Making the Offer Without Losing Candidates 00:29:30 Final Hiring Strategy Takeaways #TheNonprofitShow #Nonprofithr #NonprofitHiringFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit leadership learning culture is no longer a “nice to have”—it is becoming a business necessity for organizations trying to stay functional, aligned, and mission-ready.   This episode is about how nonprofit leaders can move beyond one-time training and build a learning culture that improves decision-making, team alignment, board performance, and organizational resilience.  Jeffrey R. Wilcox of Third Sector Company challenges nonprofit leaders to rethink training, leadership development, board education, and organizational learning.Jeffrey challenges a familiar assumption: that sending one person to a workshop, webinar, or conference automatically creates organizational progress. His message is sharper than that. Learning happens when knowledge changes behavior, improves decisions, and helps people function differently in a changing environment.As Jeffrey explains, “Learning is something that I know something has occurred to me that has changed the way I look at the world, talk about the world, or function in the world.” That distinction matters for nonprofit CEOs, board members, fundraisers, finance teams, program leaders, and anyone responsible for organizational performance.The conversation moves into one of the biggest leadership questions facing nonprofits today: how do we keep core functions strong when the way those functions operate has changed so dramatically? Fundraising, finance, governance, technology, staffing, and board leadership still matter—but AI, fractional work, remote teams, digital systems, and generational expectations have changed how the work gets done.Jeffrey also makes the case for shared learning. Too many organizations develop deep knowledge inside departments while maintaining shallow understanding across the full organization. That creates silos, weakens mission ownership, and slows decision-making. His recommendation: create cross-functional learning experiences, use dashboards to show organizational health, and shift the narrative from “they” to “we.”“When you're a leader, the learning process is something you don't own,” Jeffrey says. “The leader's role is to facilitate the learning of self and others' benefit from that.”For nonprofit professionals, this episode offers a fresh way to think about leadership development, board learning, staff training, and succession readiness. The takeaway is clear: training tells people what to know. Learning helps people discover what to do next.#TheNonprofitShow #NonprofitLeadership #NonprofitTrainingFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailA strong donor advocacy strategy for nonprofits can turn everyday supporters into ambassadors, connectors, storytellers, and referral builders. In this Fundraisers Friday episode, Julia C. Patrick and Tony Beall explore how nonprofits can move beyond viewing donors only through the lens of dollars — and start building deeper relationships that strengthen fundraising, visibility, and trust.Tony makes the mindset shift clear: “Your best donor is not necessarily your largest donor.” That one sentence changes the entire conversation. A donor who gives modestly but shares your mission with friends, introduces new supporters, writes a testimonial, hosts a gathering, or speaks with credibility in the community may bring value far beyond the original gift.Julia and Tony talk through several ways nonprofits can invite donors into advocacy: social media sharing, peer-to-peer fundraising, small parlor events, public testimonials, legislative visits, influencer partnerships, and structured ambassador groups. The opportunity is not only about promotion — it is about relationship-based business development for nonprofit organizations.This conversation also addresses ownership. Should donor advocacy live with fundraising or marketing? Tony suggests the relationship should remain with development, because fundraisers already own the donor connection. But marketing, PR, and communications should help shape stories, provide messaging, and support campaigns when ambassadors are speaking publicly on behalf of the mission.Another key takeaway: advocacy will not happen automatically. As Tony says, “The answer is always no if you don't ask.” Nonprofits need to bring advocacy into donor conversations, define what it can look like, provide tools, and match each donor's comfort level, influence, and skill set.The episode also touches on measurement. Advocacy can be tracked through volunteer hours, introductions, referrals, social engagement, testimonials, event hosting, and new donor connections. These activities create real organizational value — and funders, boards, and stakeholders should see that value reported.For nonprofit leaders, fundraisers, board members, and communications teams, this episode offers a clear reminder: donors are potential champions, ambassadors, and trusted voices who can help expand the mission!#TheNonprofitShow #NonprofitFundraising #DonorEngagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailUK nonprofit fundraising strategy is changing fast as charities face fewer everyday donors, more competition for trust funding, and growing pressure to build stronger major-donor relationships. In this Global Edition of The Nonprofit Show, Dan Lane, Director of Make Good Happen, brings a clear-eyed view of how philanthropy in the United Kingdom is shifting—and what nonprofit leaders everywhere can learn from it.Dan joins Julia C. Patrick and Matthew Murray for a business-focused conversation about the fundraising squeeze across England, Scotland, Wales, and Northern Ireland. While donor generosity remains alive, the giving landscape is changing. Dan shares that 49% of people who do not give to charity now say they cannot afford it, creating pressure on regular giving programs and pushing more charities toward trusts, foundations, and high-net-worth donors.That shift creates major operational questions for nonprofit leaders. How do you define a major donor? How do you build trust when donors are being asked constantly? How much recognition is appropriate? And when does donor influence become a governance risk?Dan offers a powerful reminder: “If you can't explain what your charity does simply and quickly to somebody and they don't get it… you're going to be at a disadvantage.” For nonprofit executives, fundraisers, and board members, that is not just a communications issue—it is a business strategy issue.The episode also explores high-net-worth giving, donor stewardship, and the role of CEOs and founders in major-gift conversations. Dan notes, “There are doors that only CEOs or founders can open,” while also recognizing that strong development teams are essential for follow-up, relationship management, and long-term donor confidence.This conversation is especially useful for nonprofit professionals thinking about fundraising strategy, charity leadership, major donor development, and how global philanthropy trends may influence local fundraising decisions. Whether your organization is large, small, faith-based, community-centered, or internationally focused, this discussion offers useful perspective on clarity, trust, stewardship, and mission protection.Learn how changing donor behavior in the UK can sharpen your own nonprofit fundraising strategy!  00:00:00 Welcome to The Nonprofit Show Global Edition 00:03:23 Dan Lane and the Work of Make Good Happen 00:05:13 Understanding the UK Fundraising Squeeze 00:07:23 Why Everyday Giving Is Changing 00:08:20 More Competition for Trusts and Foundations 00:09:23 Younger Donors, Generosity, and Limited Resources 00:13:48 High-Net-Worth Giving and Strategy 00:14:33 Why Mission Clarity Drives Donor Confidence 00:16:27 Recognition, Naming Rights, and Donor Motivation 00:19:02 When Donor Power Creates Governance Risk 00:21:49 Why Major Gifts Still Depend on Relationships 00:26:24 The CEO's Role in Major Donor Fundraising #TheNonprofitShow #Ngos   #UKFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit financial management strategy is not just about reports, budgets, or compliance — it's about giving leaders the right information at the right time to protect mission decisions. Ryan Alexander, Founder of RA Partners and author of ‘Protect Your Mission', explains why many nonprofit financial challenges are structural, not simply the result of poor discipline.For nonprofit executives, board members, finance leaders, and department heads, this conversation offers a look at how finance can become a service function that helps the entire organization make stronger decisions. Ryan makes the case that nonprofits do not need more reports just for the sake of reporting. They need useful financial information, delivered in time to shape program decisions, staffing choices, growth plans, and cash flow strategy.As Ryan says, “The finance team needs to be providing the right information to the right people at the right time.” That shift changes the role of finance from a back-office function into a mission-protection system.The dialog also explores why budget transparency matters. When department leaders understand their budgets, they become better stewards of resources and stronger partners in organizational accountability. Ryan also explains the danger of confusing hoped-for revenue with committed revenue, especially when grants, donor commitments, and philanthropic funding can shift or delay.Viewers will learn why forward-looking cash flow planning, reserves, internal controls, and even standby lines of credit can help nonprofits avoid preventable financial stress. The conversation also addresses growth — and why expanding programs without the right finance staffing, systems, controls, and technology can place the organization at risk.Ryan also offers a grounded perspective on AI in nonprofit finance: “AI is not going to fix underlying issues that exist in terms of structural problems.” Instead, AI should be treated as an accelerant. It can speed up good workflows, but it can also make weak systems fail faster.For any nonprofit asking how to grow responsibly, manage cash more wisely, or build a finance function that truly supports the business of mission, this episode delivers guidance worth acting on. 00:00:00 Welcome to The Nonprofit Show 00:02:29 Why Nonprofit Financial Problems May Be Structural 00:04:14 Finance as a Service Function 00:05:26 The Right Reports at the Right Time 00:07:50 Why Budget Transparency Builds Better Decisions 00:09:45 Making Financial Information Easier to Use 00:13:20 Accuracy, Timing, and Decision-Ready Data 00:14:12 Cash Flow Planning and Committed Revenue 00:16:43 Reserves, Lines of Credit, and Risk Protection 00:19:40 Why Growth Can Strain Nonprofit Finance 00:23:22 AI as an Accelerant, Not a Fix 00:26:42 The Future of Nonprofit Finance Teams #TheNonprofitShow #NonprofitFinance  #NonprofitManagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit finance technology strategy is entering a new phase—and AI adoption is forcing leaders to rethink how teams operate, learn, and deliver impact.Broadcast Live from Innovate 2026 in Washington, D.C., Jacqueline Tiso (Founder & CEO, JMT Consulting), Samantha Tiso (VP of Finance, JMT Consulting), and John Tiso (VP of Emerging Markets, JMT Consulting) share what nonprofit leaders are really facing when it comes to technology adoption.Their dynamic isn't just personal—it reflects what many nonprofit organizations are navigating right now: different generations, different learning styles, and a shared responsibility to move forward together.Here's the reality: nonprofits aren't resisting innovation—they're overwhelmed by it. Between daily operational demands and limited resources, the challenge isn't access to tools—it's finding the time, capacity, and strategy to use them effectively.As Jacqueline explains, “Technology is driven by people… people think technology is driving them—but that's actually not the case.” This shift in mindset is critical. AI isn't replacing nonprofit professionals—it's raising the bar for how they work.Samantha brings it home with a practical warning: “If you don't take the time to learn, you're going to get left behind.” For nonprofit leaders, this means building intentional learning time into already full schedules—and treating training as a core operational investment, not a luxury.And from a leadership standpoint, John Tiso emphasizes a critical skill: patience. As organizations adopt AI and new systems, leaders must create environments where learning curves are expected and supported—not rushed.The trio also speak to:Why AI adoption requires time, not just toolsHow finance roles are evolving into strategic advisory positionsThe importance of patience and personalization in multi-generational teamsWhy nonprofit challenges haven't changed in decades—and how technology can finally help address themIf you're leading a nonprofit organization, managing finance, or evaluating new technology, this conversation and Innovate 2026 deliver a timely, grounded, and actionable perspective.Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit board engagement strategy isn't about sending more emails or chasing attendance—it's about building clarity, structure, and purpose into how your board operates.Katie Spencer, Founder of Zipline Consulting, breaks down why so many nonprofit boards struggle with disengagement—and what leaders can do to fix it. From unclear roles to outdated board structures, the issues are rarely about commitment—they're about alignment.As Katie shares, “If it feels like that meeting could have happened without me, then I am not likely to show up to the next one.” That single insight highlights a major challenge: board members disengage when they don't see how they add value.This fast-moving convo explores how nonprofit leaders can:Align board roles with organizational strategy and growth phasesRecruit board members based on specific skills and needsReplace passive meetings with active, outcome-driven engagementBuild systems that support accountability and long-term continuityOne of the most critical takeaways? The danger of “rubber stamp” boards. As Katie explains, “Every organization with a rubber stamp board will run up against a leadership continuity problem.” Without an engaged and informed board, transitions become risky and disruptive.Instead, Katie introduces a practical framework built on four pillars: role clarity, defined work plans, strong systems, and a culture of ownership. These elements transform boards from passive participants into strategic assets.If you're leading a nonprofit, serving on a board, or preparing for organizational growth, this episode delivers actionable insights to strengthen governance and drive impact.  00:00:00 Introduction to Board Development Challenges 00:04:14 Why Board Apathy Happens 00:05:14 The Real Cost of Disengaged Boards 00:07:11 Creating Safe Space for Board Contribution 00:09:10 Matching Board Structure to Organizational Phase 00:12:09 Who Owns Board Strategy? 00:14:28 The Risk of Rubber Stamp Boards 00:18:48 Recruiting the Right Board Members 00:22:07 The Four Pillars of Board Effectiveness 00:27:00 Building Accountability and Ownership #NonprofitLeadership #BoardDevelopment #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit fundraising event etiquette and strategy can make—or break—your organization's reputation and donor relationships. In this Fundraisers Friday episode, Julia Patrick and Tony Beall share practical, real-world guidance on how nonprofit professionals should approach events with intention, discipline, and strategic awareness.From alcohol policies to attire, plus-one considerations to event arrival timing, this conversation goes beyond surface-level advice. It challenges fundraisers to recognize that every action at an event reflects on their organization. As Tony notes, “You are held to a different standard when you are representing your organization.”The episode also reframes fundraising events as relationship ecosystems, not transactional opportunities. In high-noise, high-energy environments, success isn't about delivering the perfect pitch—it's about creating connection. “In a crowded, noisy room… leave them with a feeling,” Tony explains. That emotional connection becomes the bridge to meaningful follow-up.You'll also learn:Why early arrival and post-event positioning create strategic advantagesHow to set goals for every event you attendWhat to observe and learn from other organizations' event setupsHow to manage donor perception through small behavioral choicesWhy guest experience and operational details matter more than you thinkIf you're attending events without a clear strategy, you're missing opportunities to strengthen relationships, elevate your brand, and improve fundraising outcomes. 00:00:00 Welcome to Fundraisers Friday 00:02:00 Why fundraisers are held to a higher standard 00:05:30 Alcohol and professionalism at events 00:08:00 Managing perception in event photography 00:11:00 Dressing with intention and event themes 00:14:00 The hidden cost of attending events 00:16:00 Business cards and preparation 00:17:30 The plus-one challenge and expectations 00:18:30 Navigating noisy rooms and making connections 00:21:30 Best timing: early arrival and exit strategy 00:24:30 Setting goals for event success 00:26:00 Evaluating event logistics and guest experience #TheNonprofitShow #FundraisingStrategy #FundraisersFridayFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailSecond home donor fundraising strategy is one of the most overlooked opportunities in nonprofit growth today—and it's costing organizations real revenue. With over 6.5 million second homes in the U.S., nonprofits have access to a donor base that is ready to give… but often ignored or mishandled.In this continuation conversation, Jeffrey Glebocki, Founder of Strategy Plus Action Philanthropy, shares groundbreaking research into how second homeowners think, give, and engage with nonprofits. The findings challenge common fundraising practices and reveal a major gap between nonprofit assumptions and donor expectations.One of the clearest takeaways: pressure doesn't work. As one donor put it, “Guilt is not a good way to ask for a contribution.” Instead, donors want authentic connection, thoughtful outreach, and a sense of belonging in their second-home communities.This episode highlights how nonprofits are missing opportunities hiding in plain sight—from regular attendees at local organizations to high-capacity donors who are never approached. The lesson is simple but powerful: relationship-first fundraising still wins. “If I know you, if I trust you, and you're involved with this group, I'll support you.”You'll also learn:Why assumptions about wealth and capacity can shut down givingHow second homeowners actively seek community connectionThe importance of personal communication and meaningful follow-upWhy making giving easy (single contributions, trusted intermediaries) increases resultsHow community foundations are successfully capturing this donor segmentFor nonprofit leaders, fundraisers, and community organizations, this is a strategic wake-up call. The opportunity is real—but only for those willing to rethink how they approach donor engagement!! 00:00:00 Introduction and Research Overview 00:03:15 First Study on Second Home Donors Explained 00:08:12 Why Hard-Sell Fundraising Fails 00:11:29 The Danger of Wealth Assumptions 00:14:54 Hidden Donors in Plain Sight 00:18:09 Assumptions vs Real Donor Motivation 00:21:12 Relationship-Based Fundraising Insights 00:23:10 Power of Personal Communication 00:26:29 Missed Opportunities in Donor Stewardship 00:27:33 Making Giving Simple and Scalable 00:29:30 Strategic Opportunity for Nonprofits #NonprofitFundraising #DonorStrategy #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit storytelling strategy for donor engagement starts with clarity—not more content. If your organization is struggling to connect with donors, volunteers, or even your own board, the issue may not be effort—it's alignment.In this sparkling conversation, Marivi Bryant, Founder and President of Home Agency, shares how nonprofits can transform storytelling into a strategic business tool that drives engagement, trust, and action. Instead of chasing tactics, she explains why organizations must first define their core pillars and communicate a consistent, authentic message.“If they don't understand what you stand for, then it's very difficult to feel connected to you.” That insight cuts to the heart of a major challenge across the sector—nonprofits are often doing incredible work, but their messaging is fragmented, diluted, or unclear.Through real-world examples, including a case study involving mission confusion at a well-known organization, Marivi highlights how inconsistent messaging can lead to misunderstanding—even when impact is strong. The solution? Focus, discipline, and a willingness to say no. As she puts it, “We can't be everything for everyone—we need to figure out what our pillars are.”This conversation also explores how to:Use storytelling to strengthen top-of-funnel awarenessAlign internal teams and boards around a unified messageLeverage owned channels like email and social media for measurable engagementBalance data and narrative without losing authenticityFor nonprofit leaders, fundraisers, and marketers, this learning session offers a clear operational takeaway: before you measure impact, before you scale outreach, you must clarify what you stand for! 00:00:00 Introduction to Storytelling Strategy 00:03:30 Why Nonprofits Struggle with Messaging Clarity 00:05:20 The Sales Funnel Applied to Nonprofits 00:06:30 Case Study: Confusion from Poor Messaging 00:08:20 Tactics vs Strategy in Storytelling 00:10:40 Competing in the Attention Economy 00:12:20 Authenticity and Brand Alignment 00:14:40 “Everything for Everyone” Problem 00:17:00 Measuring Engagement with Owned Channels 00:19:00 Aligning Programs Under One Brand 00:21:00 Who Owns Messaging in a Nonprofit? 00:23:00 Internal Communication and Board Alignment Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit branding and fundraising strategy are more connected than most organizations realize—and when they're misaligned, donor retention, staff capacity, and revenue all suffer.Brianna Pyka, Co-Founder of Brandraise, breaks down how nonprofits can bridge the gap between branding and fundraising to create clarity, build trust, and drive sustainable growth. Instead of treating fundraising as a series of transactions, this conversation reframes it as a long-term relationship strategy rooted in consistent messaging and shared understanding across the organization.As Brianna explains, “That's not really a capacity problem—it's a clarity problem.” When teams, boards, and donors all describe your mission differently, trust erodes and opportunities are lost. But when everyone speaks the same language, fundraising becomes a shared responsibility—not a burden carried by one department.This lively discussion also challenges a common mindset in the sector: more activity does not equal better results. “Stop making tired people more tired” is a powerful reminder that strategic focus—not volume—is what moves organizations forward. By simplifying messaging, prioritizing key communication channels, and building repeatable systems, nonprofits can reduce burnout while increasing impact.You'll also hear why “the ask is not the finish line—it's a doorway.” What happens after a donor gives determines whether they stay, give again, and bring others with them. This shift from acquisition to relationship-building is where real growth happens.If your organization feels stuck in a cycle of starting over each year, struggling with donor retention, or overwhelmed by too many competing messages, this episode offers a clear, practical path forward. 00:00:00 Introduction to Branding + Fundraising Alignment 00:02:12 What Is Brandraise and Why It Matters 00:03:13 Fundraising Fatigue vs Messaging Clarity 00:05:03 The Brand and Fundraising Audit Process 00:07:11 “The Ask Is a Doorway” Mindset Shift 00:08:59 Why Donor Follow-Up Fails (and How to Fix It) 00:10:20 Stop Making Busy Teams Burn Out 00:13:30 Leadership Gaps and Fundraising Risk 00:15:47 How Messaging Inconsistency Breaks Trust 00:18:42 Simplifying Complex Nonprofit Messaging 00:21:19 Building Internal Alignment Across Teams 00:23:29 Creating Repeatable Fundraising Systems #NonprofitFundraising #NonprofitStrategy #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailMarie Rodriguez of Active Lotus introduces the G.O.S.T. method—Goal, Objective, Strategy, and Tactic—a simple but powerful framework that helps nonprofits translate mission into measurable action. Instead of reacting to constant crises, organizations can create a shared roadmap that guides daily decisions and long-term growth.Looking for a nonprofit strategic planning framework that actually drives results—not just another plan sitting on a shelf? This episode breaks down a practical system nonprofit leaders can use immediately to improve alignment, reduce burnout, and execute with clarity.As Marie explains, “The struggle is alignment… G.O.S.T. bridges that gap by turning mission into measurable action.”This shift is critical in a sector where passion is abundant—but structure is often missing.The episode also reframes how nonprofit leaders think about resources. Beyond financial budgets, Marie introduces the concept of an “energy budget”—the limited mental and operational capacity teams have to execute effectively. Without clarity, that energy is drained quickly, leading to burnout and poor decision-making.You'll learn how to:Set measurable goals (not vague intentions)Align teams around shared prioritiesShift donor strategy from transactional to relationalBuild repeatable systems for execution and evaluationReduce decision fatigue with a clear strategic filterPerhaps most importantly, this approach challenges the traditional model of annual strategic planning. Instead, G.O.S.T. becomes a living system, revisited daily and weekly to keep teams focused and agile.  As Marie reminds us, “Time is the only resource that is non-renewable.”  The question is: are you spending it intentionally? 00:00:00 Introduction to the GOST Method 00:02:33 What Is GOST and Why It Matters 00:04:01 Why Nonprofits Struggle With Alignment 00:05:46 Turning Mission Into Measurable Action 00:07:00 Burnout and the Cost of Poor Planning 00:10:06 Breaking Down Goals and Objectives 00:14:00 Strategy vs Tactics in Nonprofits 00:17:02 Real Example: Donor Retention System 00:18:45 Using GOST to Align Teams and Meetings 00:21:16 How Often Should You Revisit Strategy? 00:24:36 Reducing Decision Fatigue in Leadership 00:26:07 Implementing GOST in Your Organization Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailWith nearly 100 leaders retiring daily and 30% of nonprofit CEOs expected to step down within five years, organizations must act now.  Nonprofit succession planning strategy is no longer optional—it's essential as leadership turnover accelerates across the sector.In this Fundraisers Friday discussion, Julia Patrick and Tony Beall explore what this leadership shift means for nonprofit operations, talent development, and long-term sustainability. The conversation goes beyond theory—this is about real-world readiness.Fundraising professionals are increasingly being tapped for executive roles. Why? As Tony explains, “Development professionals are typically tapped for CEO roles because they already understand the donors, the mission, and the board relationships.” That combination makes them uniquely positioned to step into leadership.This episode highlights the importance of structured succession planning—from defining roles and responsibilities to building internal leadership pipelines. Julia reinforces the urgency, pointing to sector-wide “brain drain” risks and the operational impact of leadership gaps.The discussion also tackles a critical mindset shift: investing in staff development even if they eventually leave. As Tony notes, “The sector is going to be stronger because of your investment in this individual, whether they stay with your organization or not.”You'll walk away with practical insights on:Preparing internal candidates for leadership rolesCreating a proactive succession planNavigating job transitions strategicallyStrengthening your organization through talent investmentThis is about more than filling roles—it's about building resilient organizations that can thrive through change. 00:00:00 Introduction to Leadership Turnover 00:01:00 Why Leadership Retirements Are Increasing 00:03:00 The 30% Nonprofit CEO Retirement Trend 00:05:00 Why Fundraisers Become CEOs 00:08:30 Internal Hiring vs External Search Decisions 00:11:30 Advocating for Your Leadership Path 00:14:00 The Role of Continuous Learning 00:16:00 Navigating Conversations with Leadership 00:19:00 Talent Development vs Staff Turnover 00:23:00 Building a Succession Plan Framework 00:25:00 Planned vs Sudden Leadership Transitions 00:27:00 Honoring Legacy Leaders in Transition  #TheNonprofitShow #NonprofitLeadership #SuccessionPlanningFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit artisan economic development models are reshaping how organizations approach global impact—and this conversation shows exactly how.Rebecca Van Bergen, Founder and Executive Director of Nest, shares how her nonprofit built a scalable system supporting artisans across 128 countries by combining business training, ethical sourcing, and strategic partnerships. This isn't about charity—it's about building sustainable microenterprises that connect directly to global markets.At the core is a powerful shift: treating craft not as “supplemental income,” but as a legitimate economic sector. As Rebecca explains, “Nobody saw it as an investable sector… not that it was a massive economic opportunity.” That perception has changed—and nonprofits that recognize this shift can unlock entirely new pathways for impact.This episode breaks down how Nest operationalizes its model:A global artisan guild providing free training and business resourcesStrategic partnerships with organizations like Environmental Defense Fund and CAREEthical supply chain certification that connects artisans to major retailersA growing focus on resilience, including climate adaptation and recovery toolsBut the bigger takeaway is strategic. Nonprofits can no longer operate in silos. Rebecca makes it clear: “No organization can do all of that… how can we work in partnership with others to support people as holistically as we can?”For nonprofit leaders, this is a blueprint for:Expanding mission through partnershipsBuilding scalable program modelsAligning impact with market systemsResponding to global disruptions like climate and supply chain shiftsThe future of nonprofit work isn't just service delivery—it's ecosystem building. And this conversation shows how to do it. 00:00:00 Introduction and Guest Overview 00:02:30 What Nest Does: Building Artisan Economies 00:06:00 From Social Work to Scalable Nonprofit Model 00:09:00 Overcoming Skepticism: Craft as an Economic Sector 00:13:00 Leadership Evolution and Organizational Growth 00:15:05 Climate Change and Nonprofit Program Adaptation 00:17:00 Rebuilding Community in a Remote Workforce 00:20:00 Scaling Impact Through Global Partnerships 00:22:00 Collaboration vs Competition in Nonprofits 00:25:30 Ethical Supply Chains and Certification Model 00:27:00 Future Vision: Preserving Culture Through Commerce  #TheNonprofitShow #NonprofitStrategy #GlobalImpactFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit public relations (PR) strategy and messaging clarity are no longer optional—they're essential to building trust, earning attention, and driving donor action in today's crowded landscape.Samantha Flynn, Founder of JuniPR Public Relations, breaks down how nonprofits can move beyond reactive PR and build a proactive communications strategy that actually delivers results. With over 1.8 million nonprofits competing for attention, clarity is what separates organizations that grow from those that get ignored.“Clarity is a currency,” Flynn explains, emphasizing that donors today are more intentional with their giving. They want to know exactly how their contributions make an impact—and organizations that communicate this clearly are the ones that win.The conversation goes deeper into one of the most important strategic questions in nonprofit communications: “So what?” Flynn challenges organizations to rethink their announcements, press releases, and updates by focusing on what truly matters to the audience—not just internal milestones.This episode also tackles a major operational challenge: measuring PR effectiveness. While PR may not offer the same direct metrics as paid advertising, Flynn outlines how nonprofits can track success through audience growth, engagement signals, and downstream marketing impact. As she puts it, PR is “the art in a sea of marketing sciences”—and when done well, it fuels the entire marketing funnel.You'll also learn:Why consistency in communication builds long-term donor trustHow to simplify complex messaging without losing meaningWhy focusing on one primary channel can outperform spreading resources too thinHow PR strengthens your organization before a crisis—not just during oneIf your organization struggles to stand out, connect messaging to impact, or justify PR investment, this episode delivers insights to strengthen your communications strategy. 00:00:00 Introduction to Nonprofit PR Strategy 00:02:30 How PR Has Changed for Nonprofits 00:05:20 Why “Clarity Is a Currency” for Donors 00:08:00 Connecting Donations to Specific Impact 00:10:15 The Power of Asking “So What?” 00:13:00 Turning Internal News into Public Value 00:15:00 Messaging That Survives Being Skimmed 00:17:30 Adapting Messaging Across Channels 00:19:00 Focus Strategy: One Channel vs Many 00:20:00 Measuring PR Effectiveness in Nonprofits 00:23:30 Why PR Is First Cut—and Why That's a Mistake 00:25:00 Building Trust Before a Crisis Happens #TheNonprofitShow #NonprofitPR #NonprofitMarketingFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailAn effective urgent nonprofit fundraising appeal strategy can drive immediate impact—but only when it's clear, credible, and authentic.In this Global Edition of The Nonprofit Show, Matthew Murray (CEO, Expand Consultancy, UK) shares practical insights on how nonprofits can respond to crises with urgency while maintaining donor trust and long-term credibility. From small, time-sensitive needs to global emergencies, this conversation focuses on what actually motivates donors to act—and what causes them to disengage.One of the biggest takeaways: specificity wins. As Matthew explains, “We need this for this. Can you help?” is far more effective than vague appeals. Donors want to know exactly what their contribution accomplishes—whether it's funding supplies, feeding families, or solving a defined problem in real time.The episode also explores the role of data in crisis fundraising. While emotional storytelling still matters, credibility comes from backing it up with real numbers. “Backing up with numbers gives you real credibility,” Matthew notes, emphasizing the importance of using verified, trustworthy data sources.But urgency comes with risk. Misusing a crisis—or attaching your organization to an issue you're not directly addressing—can damage trust. Authenticity is non-negotiable. As Matthew puts it, “The most attractive quality in a nonprofit spokesperson…is authenticity.”Finally, the conversation closes the loop on impact. Donors don't just want to give—they want to see results. Sharing one clear story or measurable outcome can reinforce trust and deepen engagement.If your organization is navigating urgent appeals, crisis fundraising, or global donor communication, this episode delivers wisdom you can implement immediately! 00:00:00 Global Edition Introduction 00:04:13 What Defines an Urgent Appeal? 00:05:26 Why Crisis Moments Drive Nonprofit Momentum 00:06:32 Real Example: Small Urgency, Big Impact 00:08:45 Why Specificity Converts Donors 00:10:25 Structuring Donation Levels for Maximum Response 00:13:21 Data vs Emotion in Fundraising Appeals 00:17:52 When Urgent Appeals Break Donor Trust 00:20:05 Authenticity as a Fundraising Advantage 00:22:34 Closing the Loop: Showing Impact to Donors 00:24:28 Using Media and Storytelling During Crisis 00:26:01 Simple, Authentic Communication That Works  #TheNonprofitShow #NonprofitFundraising #GlobalPhilanthropyFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailExploring whether nonprofits should pay taxes on business income, examining how revenue sources, competition, and policy gaps are reshaping the sector's financial landscape.Nonprofit tax exemption business income is becoming one of the most important—and controversial—issues facing the sector today. As nonprofits generate more revenue through business-like activities, the question is no longer theoretical: should some of that income be taxed?In this eye-opening conversation, Scott Hodge of Arnold Ventures joins The Nonprofit Show to examine how nonprofit revenue models have evolved—and where the current tax framework may no longer align with reality.The nonprofit sector now represents $3.6 trillion in total revenue, with approximately $2.8 trillion coming from business-related activities. Yet much of this income remains untaxed. As Scott explains, “We have this enormous… gap in the tax code so that these businesses that are now nonprofits are not paying any tax on their business income.”This raises real operational and strategic questions for nonprofit leaders. When organizations generate revenue through sponsorships, services, or large-scale operations, where is the line between mission-driven funding and commercial activity?The discussion also revisits the intent behind the Unrelated Business Income Tax (UBIT) and why it may no longer capture the realities of today's nonprofit economy. “UBIT has been made so full of holes that it doesn't capture very much income at all,” Scott notes.At the same time, the conversation carefully distinguishes between truly charitable organizations—those driven primarily by donations—and large-scale entities operating with minimal philanthropic income. This distinction matters, especially as nonprofits compete not only with for-profit businesses but also with each other for limited donor dollars.For nonprofit executives, finance leaders, and board members, this episode offers a critical lens on:Revenue strategy and risk exposurePolicy shifts that could impact operationsThe long-term sustainability of tax-exempt statusThis isn't about weakening the sector—it's about understanding how definitions, funding models, and accountability may evolve in the years ahead.  00:00:00 Introduction: Should Nonprofits Pay Taxes? 00:01:20 The Scale of the Nonprofit Economy 00:04:30 What Counts as “Business Income”? 00:06:45 Real Examples: NCAA, AARP, Hospitals 00:09:20 Understanding UBIT and Its Limitations 00:12:00 Nonprofit Survival vs Business Activity 00:14:10 Defining True Charity vs Commercial Operations 00:16:00 Where Large Nonprofits Blur the Lines 00:20:00 Sector Pressure and Public Perception 00:22:30 Why Policy Change Has Stalled 00:24:00 What Could Trigger Reform? 00:26:00 Final Thoughts: Protecting True Charitable Work #TheNonprofitShow #NonprofitTaxation #NonprofitFinanceFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit hiring challenges in 2026 are shifting in unexpected ways—and it's not about a lack of talent. It's about behavior. In this episode, we explore how “job hugging” is reshaping the nonprofit workforce and slowing hiring across the sector.Dana Scurlock, Managing Director at Staffing Boutique, breaks down a growing trend where nonprofit professionals are choosing stability over opportunity. Rather than pursuing new roles or promotions, many are holding tightly to their current positions due to uncertainty in funding, policy changes, and broader economic pressures.As Dana explains, “It's not for lack of candidates—it's for lack of candidate interest in moving jobs.” This shift has major implications for nonprofit leaders trying to fill roles, build teams, and drive innovation.The result? Hiring pipelines are shrinking, searches are taking longer, and organizations are competing harder for fewer willing candidates. Even when strong candidates exist, they must be “courted” out of stable roles—raising the stakes for hiring processes and organizational reputation.But the impact goes deeper. Job hugging isn't just slowing hiring—it's also affecting internal culture. Reduced mobility, fewer promotions, and fear-driven decision-making can limit innovation and stall organizational progress.Dana also highlights a critical shift in candidate priorities: “More than anything, candidates want to be somewhere stable where they can grow and be set up for success.” For nonprofit leaders, this means rethinking how roles are positioned, how hiring is conducted, and how stability is communicated.If your organization is struggling to fill roles, retain talent, or maintain momentum, this conversation offers practical insight into what's really happening—and what you can do about it. 00:00:00 Introduction to Job Hugging 00:01:10 What Is Job Hugging? 00:03:30 Why the Nonprofit Job Market Is Shifting 00:06:40 How Uncertainty Impacts Career Decisions 00:09:10 Why Hiring Pipelines Are Slowing Down 00:12:00 Internal Job Hugging and Career Stagnation 00:14:50 Impact on Innovation and Organizational Growth 00:17:10 What Nonprofits Should Watch For 00:19:00 What Candidates Want Now: Stability Over Salary 00:21:30 Risk Aversion and Workforce Behavior 00:24:00 How Long Will This Trend Last? 00:25:40 What Leaders Can Do Right Now #TheNonprofitShow #Nonprofitmanagement #NonprofitHiringFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit succession planning strategy isn't just a governance exercise—it's a core risk management function that directly impacts mission delivery.  Joan Brown (Third Sector Company) and Erick Seelbach break down how nonprofits can proactively prepare for leadership transitions without creating fear or disruption.Too often, succession planning is treated as a reactive process—something triggered by a resignation or crisis. But as Joan explains, “A succession plan is a set of shared understandings and activities…that ensures we have the right people in the right places to deliver on our mission.” When embedded into organizational culture, succession planning becomes a stabilizing force—not a threatening one.This important convo draws a clear distinction between succession planning and transition planning—two concepts frequently confused but critically different. Succession planning focuses on long-term leadership continuity across the organization, while transition planning addresses the tactical steps when a specific role changes hands.The reality is sobering: fewer than 35% of nonprofits have a formal succession plan, and only 13% have plans for board leadership. At the same time, 86% of executive directors report they would leave for better professional development opportunities. That combination creates significant organizational vulnerability.Erick emphasizes the importance of shifting mindset: “We make better decisions when we're not in the emotional response to a crisis.” By integrating succession planning into performance reviews, strategic planning, and talent development, nonprofits can reduce risk while strengthening retention.Key takeaways include:Why succession planning should be position-based, not person-basedHow to build an emergency leadership plan immediatelyThe role of professional development in retaining top talentHow to align succession planning with strategic goalsThis is not about replacing people—it's about protecting your mission! 00:00:00 Introduction to Succession Planning 00:02:00 What Is a Nonprofit Succession Plan? 00:03:15 Should Succession Planning Be Transparent? 00:04:40 Position-Based vs Person-Based Planning 00:06:00 Overcoming Fear in Leadership Planning 00:07:00 Succession Planning as Risk Management 00:09:10 Succession vs Transition Planning Explained 00:10:30 Building Transition Plans for Every Role 00:12:00 Connecting Talent Development to Succession 00:14:00 Why Leaders Leave: The Professional Development Gap 00:16:00 What Goes Inside a Succession Plan 00:20:00 How to Start Without Overwhelming Your Team 00:24:00 Emergency Planning and Interim Leadership Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit accounting system redesign is the key to unlocking faster reporting, clearer insights, and stronger decision-making across your organization. If your team is struggling to pull reports, track grants, or explain financial impact, this conversation will challenge how you think about your systems.In this episode, Christine Chacko from Your Part-Time Controller explains why many nonprofit accounting systems fail—not because of the software, but because of how they are structured. When data is difficult to access or requires manual work outside the system, it signals a deeper design issue that limits your organization's ability to operate effectively.As Christine shares, “If it is difficult to get the data and the reports that you need out of your accounting system, it's time for a redesign.” That redesign is not just a finance exercise—it's a strategic, organization-wide initiative that impacts programs, fundraising, and leadership decisions.This discussion highlights how poor system design prevents nonprofits from telling their financial story and demonstrating impact. When reporting is fragmented, teams rely on assumptions instead of data. But when systems are designed correctly, organizations can achieve near “one-click reporting,” giving leaders immediate visibility into program performance, funding streams, and financial health.Equally important, this episode emphasizes that technology alone is not the solution. “Slapping an app” onto a broken process will not fix communication gaps or unclear goals. Instead, nonprofits must start with clear objectives—reducing manual work, improving reporting, and building systems that scale with growth.This is a practical, business-focused conversation about aligning finance, programs, and development teams around shared data and shared outcomes. When done right, your accounting system becomes a strategic asset—not a daily frustration! 00:00:00 Introduction to System Design in Nonprofits 00:03:00 Tech-Forward but Human-Centered Finance 00:04:00 What Is an Accounting System Redesign? 00:05:30 Why Poor Systems Kill Reporting and Insight 00:07:30 Data Challenges and Decision-Making Gaps 00:10:00 Setting Goals Before Changing Systems 00:12:00 Reducing Manual Work and Improving Reporting 00:14:00 Breaking Down Silos Across Teams 00:16:00 Why Technology Alone Doesn't Fix Processes 00:18:00 Good vs Poor Accounting System Design 00:21:00 When and How to Implement a Redesign 00:23:00 Planning, Buy-In, and Organizational Readiness #TheNonprofitShow #NonprofitFinance Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit volunteer management strategy is no longer about filling shifts—it's about building long-term supporters who fuel your mission.  Let's see how nonprofits can turn volunteer engagement into a long-term donor pipeline through smarter systems, timing, and strategy.In this episode, Chloe Boonstra of Bloomerang breaks down how nonprofits can rethink volunteer engagement as a strategic growth engine rather than a transactional activity. Instead of focusing on short-term staffing needs, organizations must design systems that turn initial interest into sustained commitment.As Chloe explains, “We want to get away from the mindset of just filling a shift… and instead set the tone for a long-term partnership.” That shift in thinking unlocks new opportunities—not only for retention, but for deeper engagement across your entire organization.A major barrier? Friction. Complicated onboarding processes, excessive paperwork, and disconnected systems all reduce participation. This episode highlights how tools like volunteer portals can streamline engagement, reduce administrative burden, and improve the experience for both staff and volunteers.But the real opportunity lies in connecting volunteer and donor data. Too often, these systems operate in silos. Chloe challenges that thinking with a powerful insight: “A donor and a volunteer is the same person—they're just speaking a different language of generosity.”You'll learn:How to design a volunteer onboarding process that increases retentionWhy simplicity drives participation and repeat engagementWhen and how to introduce giving opportunities to volunteersHow to identify “peak moments” for deeper engagementWhy integrating CRM and volunteer systems is critical for growthThis conversation reframes volunteerism as a core business strategy—one that drives loyalty, engagement, and long-term sustainability. 00:00:00 Volunteer Strategy vs Filling Shifts 00:05:00 Why Mindset Drives Volunteer Retention 00:07:00 How Portals Improve Volunteer Experience 00:09:00 Eliminating Friction in Onboarding 00:11:30 Turning One-Time Volunteers Into Repeat Supporters 00:14:30 What Data Should You Collect From Volunteers 00:16:00 Volunteer-to-Donor Conversion Strategy 00:18:00 Breaking Down Organizational Silos 00:20:30 Creating a Full Engagement Lifecycle 00:23:00 Using Data to Identify Engagement Timing Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit people management strategy is often overlooked—but it may be the single biggest driver of organizational success, staff retention, and mission impact. Allison Wyatt, Founder and CEO of Agility Talent Partners, breaks down how nonprofits can build stronger teams by investing in intentional people systems.Most nonprofit budgets are heavily weighted toward staff, yet many organizations lack a clear strategy for managing and developing their people. As Allison explains, “To not have a strategy behind that… seems just irresponsible.” Without strong management, organizations face hidden costs—high turnover, stalled growth, poor performance, and even major financial loss.Through real-world examples, Allison highlights the risk of underinvesting in leadership development. One organization lost $1.8 million due to a failed leadership transition—something that could have been mitigated with a relatively modest investment in succession planning.The conversation also explores practical, actionable strategies for nonprofit leaders. Strong management doesn't require complex systems—it requires consistency. Clear expectations, ongoing feedback, and coaching create a culture where staff feel accountable, supported, and motivated to grow. As Allison puts it, “Your staff want a coach… someone to model success and help them move to the next level.”In today's evolving workforce—remote environments, multiple generations, and resource constraints—building trust is more critical than ever. This episode outlines how leaders can deliver effective feedback, foster psychological safety, and shift from reactive management to proactive development.For nonprofit executives, board members, and managers, this is a must-watch conversation about aligning people strategy with mission delivery. Because when your team performs better, your impact grows.  00:00:00 Introduction and Staffing Challenges 00:04:00 Hidden Costs of Weak Management 00:06:00 Why People Strategy Is a Business Strategy 00:07:00 $1.8M Lesson: The Cost of No Succession Plan 00:08:15 What Great Management Actually Looks Like 00:10:45 Why Staff Growth Gets Stalled 00:12:20 Managing Across Generations and Remote Work 00:13:40 Building Trust Through Honest Feedback 00:16:10 The Time vs. Investment Trap in Management 00:18:25 Small Steps to Build Stronger Teams 00:21:20 How Long Culture Change Really Takes 00:23:50 Leadership Buy-In and System Alignment 00:27:00 When to Bring in External Expertise #TheNonprofitShow #nonprofitstaffing #NonprofitManagementFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailLooking to build a nonprofit strategic planning framework that delivers real results? This episode delivers a practical blueprint for nonprofit leaders to build strategy, avoid mission drift, and drive measurable impact through disciplined, business-minded operations.  Dawn S. Reese, CEO of The Wooden Floor, shares how her organization integrates empathy, data, and long-term vision into a scalable nonprofit strategy. By combining arts education, academic support, and family services, her team has achieved a 100% college enrollment rate among graduates—proof that intentional strategy leads to measurable outcomes.Dawn emphasizes a powerful leadership mindset: “I lead with empathy… not as a soft skill, but as a hard skill.” This perspective drives everything from program design to strategic planning, ensuring that decisions are grounded in real community needs.At the core of their success is a clearly defined theory of change, which Dawn describes as the nonprofit equivalent of a business plan. It aligns staff, board members, funders, and stakeholders around a shared vision while guiding execution and measurement. As she explains, “Nonprofits are businesses. They don't run like a business—they are a business.”This conversation highlights practical strategies nonprofit leaders can apply immediately:Building a long-term strategic vision while adapting in real timeUsing data and feedback loops to refine programsAvoiding mission drift through disciplined decision-makingStructuring programs for measurable, scalable impactCommunicating outcomes differently to funders vs. community stakeholdersIf you're leading or growing a nonprofit, this episode challenges you to rethink how strategy, leadership, and execution come together to drive sustainable success. 00:00:00 Introduction to Strategy, Youth & Mental Health 00:02:55 A Masterclass in Nonprofit Messaging 00:07:30 Leading with Empathy as a Strategic Skill 00:09:40 Building a 10-Year Strategic Vision 00:12:00 Mission-Driven, Business-Minded Organizations 00:14:10 What Is a Theory of Change? 00:17:10 Avoiding Mission Drift with Strategic Discipline 00:19:50 Scaling Programs Through Data and Partnerships 00:22:00 How to Get Donors to Care (Storytelling Strategy) 00:24:10 Aligning Students, Parents, and Staff for Success 00:27:00 Final Leadership Lessons for Nonprofits Find us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan Mail A practical breakdown of how nonprofits build grant-ready systems, manage pipelines, and improve funding success in a competitive environment.   Nonprofit grant strategy isn't about chasing funding—it's about building a system that consistently delivers results. In this discussion, Sarah Clarke of Impact Funding Solutions shares how organizations can become truly grant-ready, manage long-term pipelines, and improve their approval rates in an increasingly competitive funding environment. Many nonprofits assume that writing a strong application is enough—but Sarah challenges that mindset. Success starts long before submission. Financial transparency, aligned reporting, and clear program budgets all play a critical role in establishing credibility with funders. As she explains, “What a potential funder wants to see is financial transparency and accountability.” Without that foundation, even strong missions can struggle to secure funding. This conversation also reframes expectations around grant success. With approval rates often hovering around 20%, nonprofits must shift from a one-off application mindset to a pipeline-driven strategy. “Grants aren't a fast financial fix—they're a long-term overall grant strategy,” Sarah notes. That means building a system where multiple applications are in motion at different stages, ensuring consistent opportunity over time.  Beyond strategy, Sarah highlights the operational side of grants—what it really takes to manage them effectively. From maintaining a centralized grant toolkit to tracking deadlines, managing portals, and handling post-grant reporting, grant management is far more than writing proposals. It's an ongoing operational discipline that requires structure, consistency, and accountability. Whether you're just starting or refining your approach, the message is clear: organizations that invest in readiness, systems, and stewardship will outperform those relying on effort alone.  00:00:00 Why Nonprofits Need a Grant Strategy 00:03:00 What “Grant Ready” Really Means 00:05:00 Financial Transparency and 990 Alignment 00:07:20 Budgeting for Grant Success 00:10:10 Structuring Program-Based Budgets 00:12:30 Understanding the Grant Lifecycle 00:14:00 Building a Grant Pipeline System 00:15:00 What Grant Management Actually Includes 00:18:00 Post-Grant Reporting and Stewardship 00:20:10 Realistic Grant Win Rates (20% Reality) 00:23:00 Building Relationships in a Portal-Driven World 00:26:00 Final Advice: Systems Over Short-Term Wins #NonprofitStrategy #GrantWriting #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit leadership coaching ROI isn't about feel-good conversations—it's about measurable performance, accountability, and organizational alignment that drives real results. In this powerful conversation, Wendy F. Adams, CFRE and CEO of Cultivate for Good, breaks down what coaching actually delivers for nonprofit leaders—and why many organizations misunderstand its value. From executive directors to development leaders, coaching is not a luxury—it's a strategic tool for improving leadership effectiveness and organizational outcomes. Wendy emphasizes that leadership is the starting point for all impact: “Where the leader goes, there goes the organization.” Without alignment at the top, teams stall, cultures fracture, and missions drift. Coaching helps leaders identify blind spots, clarify priorities, and move from insight to action. One of the most compelling ideas in this discussion is the need to “name the elephant.” Avoiding hard truths slows progress and limits growth. As Wendy explains, “Honesty is the price of transformation.” Without it, coaching becomes conversation—not change. This episode also challenges a common assumption: coaching is not therapy or a sounding board. While reflection plays a role, real coaching demands accountability, structure, and execution. Leaders must commit to consistent action between sessions—because insight alone doesn't move organizations forward. You'll also gain practical guidance on how to structure coaching: Ideal engagement length (6–12 months)Frequency (twice monthly)Investment expectations (~$2,500/month)When boards should initiate coaching For nonprofit executives, board members, and HR leaders, this conversation reframes coaching as a business decision—one that directly impacts performance, culture, and long-term sustainability.  If you're serious about leadership growth, team alignment, and measurable results, this is a must-watch. 00:00:00 Coaching ROI for Nonprofit Leaders 00:03:04 Why Leadership Alignment Drives Everything 00:06:07 Naming the “Elephant” in Leadership 00:09:13 Clarity vs Chemistry in Coaching 00:11:14 Coaching vs Loneliness in Leadership 00:13:47 Honesty and Transformation in Leadership 00:15:42 High Support + High Accountability Model 00:18:38 Insight vs Action in Nonprofit Growth 00:22:22 Coaching Across Boards and Teams 00:26:19 Structuring Coaching Engagements 00:28:12 Investment and ROI Expectations  #TheNonprofitShow #NonprofitLeadership #ExecutiveCoachingFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailThis motivating conversation challenges fundraisers to keep pace with rapid shifts in donor expectations, technology, and data-driven decision-making. It explores how professional development, transparency, and modern strategies are essential for long-term nonprofit success.Nonprofit fundraising professional development strategies are no longer optional—they are essential for staying competitive in a rapidly evolving sector. Julia Patrick and Tony Beall explore what it truly means to “keep up” in modern fundraising. The conversation centers on a major shift: moving from transactional, emotion-led fundraising to relationship-driven, data-informed strategy. As Tony explains, success today requires fundraisers to embrace transparency, continuous learning, and new tools that strengthen donor relationships. “You have to know the data, understand the data, capture the data, and analyze the data… to have meaningful conversations around true impact.”This episode also tackles a growing divide across the sector—organizations that are still operating on spreadsheets versus those investing in technology, AI, and modern workflows. Julia highlights the urgency: nonprofits must lean into innovation or risk falling behind in an increasingly competitive philanthropic landscape.  Equally important is the human side of fundraising leadership. From overcoming imposter syndrome to building authentic confidence in boardroom conversations, Tony reminds professionals: “If you walk into a room as your authentic self, you'll never be an imposter.”The discussion reinforces that professional development doesn't require massive time commitments. Micro-learning, peer communities, and ongoing education can drive meaningful growth without overwhelming already stretched teams. For nonprofit leaders, fundraisers, and executives, this episode delivers a clear message: staying current is not about starting over—it's about evolving your approach, strengthening your skills, and aligning with how donors think today.  00:00:00 Opening and Fundraisers Friday Context 00:02:30 The Shift to Relationship-Driven Fundraising 00:04:00 Donor Transparency and Trust Evolution 00:07:50 Technology Divide in Nonprofits 00:09:30 Micro-Learning and Professional Development 00:12:30 Data vs Emotion in Fundraising Strategy 00:16:00 Next-Gen Donors and Metrics Expectations 00:19:00 Board Engagement and Fundraising Culture 00:22:30 Authentic Leadership and Confidence 00:24:30 Overcoming Imposter Syndrome 00:25:30 Building Skills Through Continuous Learning 00:28:30 Final Thoughts: Why Keeping Up Matters #TheNonprofitShow #FundraisingStrategyFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailHow nonprofits can use data for decision making starts with a simple shift: recognizing that data is just information you already have. Dr. T'Ping Westbrook and Dr. Allison K. Holmes break down how nonprofit leaders can move from confusion to clarity by using data as a strategic tool—not a reporting burden.For many organizations, data feels overwhelming, technical, or even intimidating. But as Dr. Westbrook explains, “Data is information. If you have information, you have data.” This powerful reframe removes the barrier and puts nonprofits back in control of their decision-making.The conversation challenges a common mistake across the sector—collecting data primarily to satisfy funders instead of strengthening internal strategy. Instead, the duo emphasize starting with a critical question: what information do you actually need to run your organization effectively?From there, nonprofit leaders can begin building a data-driven culture grounded in clarity, shared language, and purpose. Organizations that succeed in this space align their teams around a common understanding of their work, ensuring that data is accessible, relevant, and actionable across departments.Dr. Holmes highlights the importance of intentional use: data should guide strategy, inform program improvements, and support proactive planning—not just check compliance boxes. When used correctly, data becomes a tool for empowerment rather than pressure.The episode also introduces a practical framework for evaluating data quality. As Dr. Westbrook shares, “You need the right information at the right time for the right people.” If your data isn't useful, accessible, or aligned with your mission, it's not serving your organization.Ultimately, this conversation positions data as a leadership tool—one that connects mission, operations, and outcomes to drive real impact. 00:00:00 Introduction to Data Party 00:02:30 Why nonprofits struggle with “data” 00:05:00 Reframing data as everyday information 00:07:00 The danger of disconnected data collection 00:09:00 Shifting mindset: data as a tool, not a burden 00:12:00 What makes data “good” for nonprofits 00:15:00 Funder expectations vs internal strategy 00:17:00 Using data to guide decisions and programs 00:20:00 Aligning teams with shared data language 00:24:00 Building a data-driven nonprofit culture 00:26:00 Proactive vs reactive data strategy 00:27:30 Final insights and leadership takeaways #NonprofitDataManagement #DataDrivenNonprofits #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailThis episode explores how nonprofits can fix fragmented data systems by centralizing information, improving reporting, and building scalable infrastructure that supports growth and better decision-making.  A strong nonprofit data management strategy is no longer optional—it's essential for scaling impact, improving reporting, and saving valuable staff time.Cherry Yang, CEO of Claribase and an award-winning Airtable consultant, shares how nonprofits can move from fragmented systems and spreadsheet overload to centralized, scalable data operations. If your team is constantly switching tools, copying and pasting data, or struggling to produce reports, this conversation offers a clear path forward.Cherry explains why most nonprofit systems fail: they operate in silos. Fundraising platforms, program data, financial tools, and spreadsheets often live separately—creating inefficiencies and increasing risk. As she notes, “People end up doing a lot of copy and pasting… and it just doesn't work. It's not efficient, and people waste so much time.” Instead, she advocates for centralized data systems that connect teams, automate workflows, and provide real-time dashboards for leadership. With the right structure, nonprofits can eliminate manual processes, reduce errors, and give decision-makers immediate access to insights.The business impact is significant. One organization Cherry worked with grew from 2 to 25 staff members in five years—largely because they could clearly report outcomes and secure funding through strong data practices. As Cherry puts it, “It's all about setting the organization up for scale… so leadership can get data at their fingertips.” This episode also addresses:How data fragmentation creates operational drag Why dashboards are critical for leadership and grant reporting How to structure training across different roles The connection between data systems and organizational growth If your nonprofit is ready to operate more efficiently and grow with confidence, this is a must-watch. 00:00:00 Introduction to nonprofit data challenges 00:02:00 What a nonprofit data strategy really means 00:05:05 Why nonprofit systems fail in silos 00:06:45 The hidden cost of copy-and-paste workflows 00:10:15 Real-world example: event and speaker data chaos 00:11:30 Centralizing systems with automation 00:14:00 Training teams for data success 00:16:30 Leadership dashboards and self-serve reporting 00:21:30 How dashboards improve grant reporting 00:22:20 Case study: scaling from 2 to 25 staff 00:24:30 Expanding data systems into finance and grants 00:27:30 Where to start: data health check and next steps #NonprofitData #NonprofitLeadership #TheNonprofitShowFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailNonprofit payroll compliance strategies are no longer optional—they are essential for managing risk, retaining talent, and maintaining funder trust. In this learning session, Jeff Griffin of ADP and Dr. Stephanie Rose-Belcher of JMT Consulting walk through the most critical payroll issues nonprofit leaders must get right today.From worker classification to grant-funded payroll tracking, the conversation highlights how payroll decisions impact everything from compliance exposure to financial transparency. As Jeff Griffin explains, “If you get this wrong, you're on the radar of some pretty important agencies—IRS, Department of Labor, EEOC.” Misclassification doesn't just create regulatory risk—it affects fairness, tax obligations, and employee protections.The discussion also explores how nonprofits can better align payroll systems with funding requirements. With increasing pressure from funders to demonstrate accountability, organizations must track time, allocate labor across grants, and generate accurate reports. A connected technology ecosystem becomes critical—not just for compliance, but for future funding conversations.Another emerging strategy? Earned Wage Access (EWA). This innovative approach gives employees access to wages before payday, helping nonprofits improve retention without increasing compensation costs. As Stephanie Rose-Belcher notes, it's a practical way to support mission-critical staff when budgets are tight.Finally, the episode dives into how AI is transforming payroll operations. From identifying anomalies to providing real-time employee insights, AI is reducing manual work and enabling finance teams to focus on higher-level strategy. “We now give that back office professional the ability to be strategic in their time,” Stephanie shares.This is a must-watch conversation for nonprofit executives, finance leaders, and operations teams looking to reduce risk, improve efficiency, and build stronger organizations through smarter payroll strategies. 00:00:00 Introduction to Nonprofit Payroll Risks 00:03:00 What ADP and JMT Bring to Nonprofit Finance 00:06:10 Worker Classification and Compliance Exposure 00:11:10 Grant Payroll Tracking and Transparency Challenges 00:15:00 Earned Wage Access and Employee Retention 00:19:25 Why Payroll Strategy Impacts Turnover 00:20:30 AI in Payroll: Detecting Errors and Anomalies 00:24:00 From Manual Tasks to Strategic Finance Leadership 00:27:10 Innovate Conference and Finance Leadership Trends 00:30:00 Final Takeaways for Nonprofit Leaders #TheNonprofitShow #NonprofitFinance #PayrollComplianceFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailExploring how nonprofits can build a seamless donor journey strategy by integrating earned revenue, audience experience, and long-term philanthropic engagement.  A strong nonprofit donor journey strategy connects every touchpoint—from first interaction to long-term giving. Dr. Jonathon Scott Crider of Fox Tucson Theatre shares how integrating earned revenue, audience experience, and philanthropy can transform financial sustainability for nonprofits.For organizations balancing mission delivery with revenue realities, this conversation highlights a critical truth: “This organization has to sell tickets in order to fulfill its mission.” Ticket sales drive engagement, but they are only the beginning. The real opportunity lies in what happens next.Jonathon outlines how his team manages the full continuum—from awareness to ticket purchase, live experience, and ultimately donor cultivation. Rather than separating marketing and development, they treat every attendee as a potential long-term supporter. This unified approach allows them to grow both earned and contributed revenue simultaneously.One of the most powerful takeaways challenges traditional fundraising assumptions. Many nonprofits focus heavily on high-capacity donors, but Jonathon emphasizes that loyalty may be the most overlooked asset: “You're leaving money on the table when you're not talking to people who've just been loyal to you.” Consistent, modest donors often represent strong planned giving prospects because of their sustained connection to the mission.The episode also introduces practical strategies like identifying “super fans”—high-frequency participants who can become key donors—and aligning programming decisions with sponsorship opportunities. By connecting experiences directly to funding, nonprofits can create a more predictable and engaged revenue model.For nonprofit leaders, this conversation reinforces a critical operational mindset: every interaction is part of the donor journey. When organizations intentionally design that journey, they unlock deeper engagement, stronger loyalty, and more sustainable growth. 00:00:00 Introduction to Historic Venues & Fundraising 00:02:20 The Fox Theatre Story and Mission 00:06:20 Rise, Decline, and Restoration Strategy 00:11:45 Post-Pandemic Growth and Revenue Expansion 00:12:40 Why Ticket Sales Drive Mission Delivery 00:14:10 Managing the Full Donor Journey 00:16:00 Engaging New and Younger Audiences 00:18:10 Experience as a Fundraising Strategy 00:20:30 Sponsorships and Revenue Alignment 00:22:30 Red Carpet Legacy Society Explained 00:24:00 Loyalty vs High-Dollar Donors 00:25:10 Super Fans as Donor Pipeline #TheNonprofitShow #NonprofitStrategy #FundraisingFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailThe nonprofit development assistant role responsibilities are often misunderstood—but getting this position right can dramatically increase fundraising results and operational efficiency.In this Fundraisers Friday episode, Julia Patrick and Tony Beall break down why this role is not just administrative support—but a strategic investment that frees your fundraising team to focus on revenue generation, donor relationships, and long-term growth.As Tony explains, “Nonprofit fundraising professionals need to have the bandwidth to be away from their desk… making connections and stewarding relationships.” Without that support, highly paid development leaders end up doing low-value administrative work—limiting your organization's return on investment.This conversation dives into the real responsibilities behind the role, including donor database management, acknowledgments, reporting, event coordination, CRM oversight, and campaign support. These are not small tasks—they are the operational backbone of effective fundraising.Julia highlights a critical mindset shift: “Even just opening your heart and your mind to having this support might be a little bit of a challenge.” Many organizations—and even development professionals—struggle to delegate, which creates bottlenecks and slows growth.You'll also learn:When a nonprofit should consider hiring a development assistantHow to structure the role (full-time, part-time, or shared)Why customer service skills are essential in fundraising operationsHow this role supports donor experience and retentionCareer pathways and talent pipelines (including interns and volunteers)Most importantly, this episode challenges nonprofit leaders to think in terms of time value and ROI—are your highest-paid fundraisers doing the work that actually drives revenue?If your organization is serious about scaling fundraising and improving efficiency, this is a conversation you need to hear. 00:00:00 Introduction to Development Assistant Role 00:04:30 Why This Role Is a Strategic Investment 00:06:00 Time Value: Fundraisers vs Administrative Tasks 00:08:10 Core Responsibilities Explained 00:10:00 Delegation Challenges in Nonprofit Teams 00:11:00 Modern Fundraising vs Traditional Admin Work 00:13:00 Key Traits: Customer Service + Project Management 00:14:30 Where to Find the Right Talent 00:16:10 Volunteers vs Paid Roles: What Works 00:18:30 Reporting Structure and Team Integration 00:20:00 Real Example: Post-Networking Follow-Up Workflow 00:21:40 Career Path and Growth Opportunities 00:26:30 ROI Thinking: Start Part-Time and Scale #TheNonprofitShow #NonprofitLeadership #FundraisingStrategyFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show

Send us Fan MailIf your nonprofit's strategic plan is sitting on a shelf instead of driving results, this conversation is your wake-up call. Dylan Bassett, Principal and Founder of Department 1 Solutions, challenges a deeply ingrained habit across the sector: setting ambitious goals without first understanding operational capacity.Dylan makes it clear—most nonprofit plans fail not because of poor intentions, but because they are disconnected from the realities of staff bandwidth, systems, and workflows. As he explains, “A lot of nonprofit strategic plans are too big for the team that's executing them.” That disconnect creates frustration, burnout, and ultimately stalled progress.Instead of starting with lofty goals, Dylan urges organizations to flip the model. Begin by assessing what your team and technology can actually support today. Then identify the gap between current capacity and future ambitions. That gap becomes the real work—where systems, processes, and people must align.A major takeaway? Many nonprofits already have the tools they need but are underutilizing them. Rather than rushing to purchase new platforms, leaders should first evaluate how existing systems can be better configured and adopted. This approach not only saves money but also strengthens internal efficiency.Dylan also emphasizes turning strategy into a daily habit. By breaking large goals into smaller, measurable actions, organizations can maintain momentum, build team confidence, and create regular opportunities for progress. As he shares, “The success of success is the sum of small efforts repeated day in and day out.”This is more than a planning conversation—it's a call to rethink how your organization operates. Bring your team into the process. Align your tools with your workflows. And most importantly, create a roadmap that your staff can actually execute.If your nonprofit is ready to move from planning to performance, this episode is your next step. 00:00:00 Opening and Guest Introduction 00:01:05 Why Strategic Plans Often Fail 00:03:13 Technology Challenges in Nonprofits 00:05:04 The Gap Between Vision and Capacity 00:07:39 Defining Capacity Before Setting Goals 00:10:47 Auditing Your Existing Systems 00:13:18 Are Nonprofits Using Tech Effectively 00:16:04 Technology as a Long Term Commitment 00:18:02 Turning Strategy Into Daily Practice 00:21:00 Building Momentum Through Small Wins 00:26:22 Staff Buy In and Adapting Plans 00:29:02 Final Takeaways on Clarity and Execution #TheNonprofitShow #NonprofitStrategy #OperationalExcellenceFind us Live daily on YouTube!Find us  Live daily on LinkedIn!Find us Live daily on X: @Nonprofit_ShowOur national co-hosts and amazing guests discuss management, money and missions of nonprofits!  12:30pm ET   11:30am CT  10:30am MT  9:30am PTSend us your ideas for Show Guests or Topics: HelpDesk@AmericanNonprofitAcademy.comVisit us on the web:The Nonprofit Show