Podcasts about be understood

Mastering the 7 Habits: Your Path to Effectiveness What do you think of the Career Dreams Special Series, Mastering the 7 Habits? We hope you're finding value and actionable takeaways in each episode. In this episode, Michelle and Chase talk about Habit #5 - Seek First to Understand, Then to Be Understood. Spoiler alert - this is Michelle's favorite habit and most meaningful habit to her of the 7! Discover how developing empathetic listening can help resolve conflicts, builds trust, and create psychologically safe environment. Don't forget the companion worksheet found below. You can use this to reflect on your listening skills and track your progress. Challenge yourself to seek first to understand in your interactions this week! Companion Worksheet: 7 Habits Companion Worksheet FranklinCovey Website: FranklinCovey Got a question? Ask us! Do you have a question you'd like to hear answered on Career Dreams? You can submit an audio recording of your question to be featured on an upcoming episode!  Like it? Share it! If you're finding value in exploring your Career Dreams through this podcast, please share it with your friends, followers and colleagues! Also, your ratings and reviews help others find the show...so please, let us know what you think! You can share your Career Dreams with us anytime via email: careerdreams@forumcu.com. To learn more about making your Career Dreams come true at FORUM Credit Union, visit our website:  https://www.forumcu.com/careers Dream on!

In November 2024, FranklinCovey unveiled a reimagined version of "The 7 Habits of Highly Effective People®" course, significantly updated to address modern workplace challenges. This new iteration is designed to equip employees with essential human skills needed in an era of accelerating technology and advanced AI.The updated course focuses on three main areas: improving individual effectiveness, establishing collaborative teams, and creating strategic alignment within organizations.Key features include content based on the bestselling book that has sold over 50 million copies worldwide, emphasis on developing emotional intelligence, proactive problem-solving, and self-leadership skills.The course is structured around The Maturity Continuum®, featuring Private Victory® (Habits 1-3), Public Victory® (Habits 4-6), and Renewal (Habit 7), and is available in multiple formats across 20 languages.Addressing common organizational challenges such as poor communication, inconsistent motivation, and lack of strategic alignment, the course covers the seven habits: Be Proactive®, Begin with the End in Mind®, Put First Things First®, Think Win-Win®, Seek First to Understand, Then to Be Understood®, Synergize®, and Sharpen the Saw®Each habit is designed to help learners develop specific skills, such as prioritizing important goals, building high-trust relationships, and maintaining work-life balance.Research by FranklinCovey shows that employees proficient in the 7 Habits are rated as top performers and are more highly engaged.Find the course on the FranklinCovey website here. We appreciate you tuning in to this episode of Your Partner In Success Radio with Host Denise Griffitts. If you enjoyed what you heard, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners and create even better content!Stay ConnectedWebsite: Your Partner In Success RadioEmail: mail@yourofficeontheweb.com

In this week's AuthorU-Your Guide to Book Publishing, Host Dr. Judith Briles invites Anne Janzer, author of the newly released The Curious Reader's Field Guide to Nonfiction to be her guest. Anne is also the author of The Writer's Process and Writing to Be Understood. Get ready for an hour with two masters of writing to make your writing success via the AuthorU-Your Guide to Book Publishing podcast. Your takeaways include: • Strategies for nonfiction authors to make your writing a must read. • Writing tips for nonfiction authors. • Tips for authors to engage their readers from the first page. • Tips for engaging nonfiction reader from the get-go. • Writing techniques to make your book memorable. • Tips to make your nonfiction book the resource to have, • And, of course, much more. If you don't want your book marketing to be mediocre, it's time to tune in for lots of ideas and how-to tactics via the AuthorU-Your Guide to Book Publishing podcast ranked in the top 10 of book marketing podcasts. Since its inception, over 18,000,000 listeners have downloaded various shows for practical publishing and book marketing guidance. Join me and become a regular subscriber.

In this episode, we dive into Habit 5 from The 7 Habits of Highly Effective People - Seek First to Understand, Then to Be Understood. Mastering the art of empathetic listening isn't just a nice skill - it's a game-changer for your real estate business. Learn how truly understanding others can transform your negotiations, build stronger relationships with investors, and help you close more deals with confidence.Here are 3 key takeaways from this episode:- Master Empathetic Listening: Discover how listening with the goal of understanding - not just responding - can create trust, accelerate deals, and strengthen partnerships.- Overcome Communication Barriers: Identify and overcome common barriers, like distractions and emotional triggers, that could be sabotaging your conversations.- Use Listening as Your Competitive Edge: Understand how truly hearing others can reveal hidden opportunities, solve problems creatively, and help you stand out in the real estate market.Don't miss this opportunity to elevate your communication and take your real estate success to the next level!Timestamps:00:00 Intro02:10 Habit 5: Seek first to understand, then to be understood03:30 The importance of empathetic listening in real estate10:07 Common barriers to effective listening13:42 The benefits of empathetic listening in real estate16:50 What is effective negotiation in the light of Habit 519:34 Building stronger relationships with clients and partners27:28 Techniques for developing empathetic listening skills30:20 Strategies for good non-verbal communication31:42 How to overcome different barriers in communication33:17 Wrapping upVISIT OUR WEBSITEhttps://lifebridgecapital.com/Here are ways you can work with us here at Life Bridge Capital:⚡️START INVESTING TODAY: If you think that real estate syndication may be right for you, contact us today to learn more about our current investment opportunities: https://lifebridgecapital.com/investwithlbc⚡️Watch on YouTube: https://www.youtube.com/@TheRealEstateSyndicationShow

Join Derek Arden for this week's engaging session of Monday Night Live, where Derek hosts returning guest Tim Durkin, an original member of the Monday Night Live community. Tim, a seasoned educator, leadership expert, and prolific speaker, brings unique insights from his extensive career studying influential figures in leadership, including Stephen Covey. This session is a quick dive into Covey's timeless lessons on effective living and leadership from 'The 7 Habits of Highly Effective People', as Tim shares how Covey's principles have shaped his own life and work. Setting the Stage: Stephen Covey's Influence on LeadershipDerek kicks off the session by highlighting Stephen Covey's profound impact on leadership through The 7 Habits of Highly Effective People. Covey's work, which has sold millions of copies worldwide, presents practical and powerful habits that inspire proactive, intentional living. Tim shares how, as Covey's mentee and a leadership educator himself, he integrates Covey's philosophies into his life and teaching. Core Principles Discussed: The 7 HabitsDerek briefly introduces Covey's seven habits, laying the groundwork for Tim to elaborate on their practical applications: Be Proactive: Taking responsibility for one's choices and their outcomes.Begin with the End in Mind: Living with intention by setting clear goals.Put First Things First: Prioritizing tasks and relationships that matter most.Think Win-Win: Striving for mutually beneficial outcomes.Seek First to Understand, Then to Be Understood: Listening deeply before responding.Synergize: Embracing collaboration for greater results.Sharpen the Saw: Prioritizing personal renewal and self-care.These habits serve as the foundation of Covey's philosophy, and Tim dives into their relevance today, emphasizing Habit 6, Synergize, as a cornerstone for fostering harmony and creativity. The Power of Habit 6: Synergy in Action Synergy is the art of creating outcomes that surpass individual contributions, and Tim explains how Covey's idea of synergy is more relevant than ever in our interconnected world. He describes synergy as the result of blending diverse perspectives, yielding more comprehensive solutions. Whether in relationships, organizations, or communities, synergy fosters collaboration and growth. Tim likens synergy to Covey's “P/PC balance” concept, which balances production (P) with production capacity (PC). In other words, maintaining productivity requires nurturing resources—be they teams, relationships, or individual well-being. This idea resonates with today's challenges, where effective leaders must invest in people, not just outcomes. Prioritizing Self-Care: “Sharpening the Saw” n a world filled with constant demands, Covey's Sharpen the Saw habit emphasizes the importance of self-renewal across four dimensions: physical, emotional, mental, and spiritual. Tim shares his own experiences with the benefits of self-care, highlighting how Covey's advice helped him navigate personal challenges by choosing intentional responses over impulsive reactions. As an advocate for balanced well-being, Tim underscores that self-care isn't a luxury; it's essential for maintaining productivity and resilience. For leaders and individuals alike, investing in self-care enables them to give their best to others. Navigating Communication: The Art of Listening Another highlight is Seek First to Understand, Then to Be Understood, a principle that encourages empathic listening. Tim discusses how most people listen with the intent to respond rather than understand, often leading to misunderstandings and missed opportunities for connection. By truly listening, he explains, individuals can foster respect, clarity, and trust. For leaders, this skill is invaluable for nurturing a collaborative, supportive environment. Tim illustrates this principle with an exercise involving differing perspectives.

In this episode, we delve into Stephen Covey's principle of "Seek First to Understand, Then to Be Understood." Learn the importance of empathetic listening and how prioritizing understanding others can transform your relationships. Discover practical techniques for active listening, building trust, and reducing conflict, ultimately creating a foundation for more effective communication and collaboration in both personal and professional settings. You Got This, Ryan

Ever feel like you and someone else are speaking different languages? Conversations go in circles, and frustrations boil over. Well, today we're tackling the root cause of many communication breakdowns: the forgotten art of truly listening! Stephen Covey's Habit 5: Seek First to Understand, Then to Be Understood, from his book "The 7 Habits of Highly Effective People," is all about unlocking the power of empathetic listening. This episode is your guide to help you become a communication master! We'll talk about the five levels of listening, from simply ignoring, to truly understanding the other person's perspective, both words and emotions. Learn why empathetic listening is the key to building trust, resolving conflicts, and strengthening relationships in all areas of your life. So, ditch the frustration and get ready to transform your communication skills! By the end of this episode, we hope you'll be equipped to truly listen, understand, and be understood.

How can we overcome the adversity of our divided times without losing a radical love for those on the other side? On the third Sunday after Pentecost, Christopher Mack notices parallels between anxieties about political leadership in the time of Samuel and our own. He offers practical tools for how to co-create understanding and connect across differences. [1 Samuel 8:4-9, 19-22 ].   Reflection Where might you acknowledge your own understanding as partial and incomplete?  Have you experienced co-creating understanding with someone? What might it look like for you to take one step closer to someone important to you, who you disagree with this week? Resources Book: I Never Thought of It That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times by Mónica Guzmán Video: Belonging: The Science of Creating Connection and Bridging Divides by Geoffrey L. Cohenhttps://www.youtube.com/watch?v=shqgkOTeS6U  Video: How to Understand and Be Understood by Dr. Ruchi Sinha https://www.youtube.com/watch?v=KU7Dg8VP3dA

A new MP3 sermon from Shenandoah Valley Reformed Presbyterian is now available on SermonAudio with the following details: Title: Foundations of Faith: Some Things Hard to Be Understood Subtitle: Westminster Confession Speaker: Rev. Adam Brink Broadcaster: Shenandoah Valley Reformed Presbyterian Event: Sunday Service Date: 5/19/2024 Bible: 2 Peter 3:15-16; Luke 24:25 Length: 21 min.

A new MP3 sermon from Shenandoah Valley Reformed Presbyterian is now available on SermonAudio with the following details: Title: Foundations of Faith: Some Things Hard to Be Understood Subtitle: Westminster Confession Speaker: Rev. Adam Brink Broadcaster: Shenandoah Valley Reformed Presbyterian Event: Sunday Service Date: 5/19/2024 Bible: 2 Peter 3:15-16; Luke 24:25 Length: 21 min.

A new MP3 sermon from Shenandoah Valley Reformed Presbyterian is now available on SermonAudio with the following details: Title: Foundations of Faith: Some Things Hard to Be Understood Subtitle: Westminster Confession Speaker: Rev. Adam Brink Broadcaster: Shenandoah Valley Reformed Presbyterian Event: Sunday Service Date: 5/19/2024 Bible: 2 Peter 3:15-16; Luke 24:25 Length: 21 min.

This reflection was given by Ajahn Amaro on 4 January 2024 at Amaravati Buddhist Monastery, UK. The post Dukkha Is to Be Understood appeared first on Amaravati Buddhist Monastery.

This reflection was given by Ajahn Amaro on 4 January 2024 at Amaravati Buddhist Monastery, UK. The post Dukkha Is to Be Understood appeared first on Amaravati Buddhist Monastery.

In this Episode: The Achieve Results Now podcast discusses habit number five from the book 'Seven Habits of Highly Effective People' by Stephen Covey. The hosts emphasize the importance of starting from the beginning and building a strong foundation with the previous habits. Habit number five is 'Seek First to Understand, Then to Be Understood.' They discuss the challenges of active listening and empathetic listening and provide tips for improving these skills. The hosts highlight the benefits of practicing this habit in both personal and professional relationships. They emphasize the importance of not interrupting while listening and avoiding judgment or disagreement when responding. The hosts also mention the significance of asking questions and putting oneself in the other person's shoes. Overall, the episode emphasizes the value of understanding others before seeking to be understood. Action Steps: 1-  Ask Questions. 2-  Put on Shoes. 3-  Respons.   Podcast Referenced: The Book: The 7 Habits of Highly Effective People - by Stephen Covey ARN Suggested Reading: Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1 Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders Question: 1.   Do you have a question you want answered in a future podcast? 2.   Go to www.AchieveResultsNow.com to submit. Connect with Us: Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store www.AchieveResultsNow.com www.facebook.com/achieveresultsnow www.twitter.com/nowachieve Thank you for listening to the Achieve Results NOW! Podcast.  The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

------------------------------- 通勤學英語VIP加值內容與線上課程 ------------------------------- 通勤學英語VIP訂閱方案：https://open.firstory.me/join/15minstoday 社會人核心英語有聲書課程連結：https://15minsengcafe.pse.is/554esm ------------------------------- 15Mins.Today 相關連結 ------------------------------- 歡迎針對這一集留言你的想法： 留言連結 主題投稿/意見回覆 : ask15mins@gmail.com 官方網站：www.15mins.today 加入Clubhouse直播室：https://15minsengcafe.pse.is/46hm8k 訂閱YouTube頻道：https://15minsengcafe.pse.is/3rhuuy 商業合作/贊助來信：15minstoday@gmail.com ------------------------------- 以下是此單集逐字稿 (播放器有不同字數限制，完整文稿可到官網) ------------------------------- 接續上週的幕後教師室，今天的《Teacher's Lounge》John老師和阿鍵老師要來談談怎麼將《高效人士的七個習慣》應用在英語學習啦！ 《高效人士的七個習慣》（The seven habits of highly effective people）是由史蒂芬‧柯維 (Stephen R. Covey) 所撰寫，七個習慣依序是： 1. 積極主動 Be Proactive 2. 以終為始 Begin with the End in Mind 3. 要事第一 Put First Things First 4. 雙贏思維 Think Win/Win 5. 知彼知己 Seek First to Understand, Then to Be Understood 6. 統合綜效 Synergize 7. 不斷更新 Sharpen the Saw 這七種習慣不管是在人生的各種階段都可以有不同的領悟，熟悉這些心法對你的生活可以說受用無窮， 快來收聽今天的節目，了解該怎麼將它應用在生活上吧！ 另外通勤學英語的IG最近也有很多動作喔，包含每週精選字卡， 限動小遊戲等等，現在就追蹤起來吧：https://www.instagram.com/15mins_today/ 如果今天的內容對你有幫助，歡迎到FB/IG留言或私訊給John老師， 也歡迎訂閱我們的跟讀VIP會員或是學習大禮包方案，獲得更多英語學習的資源。 如果今天的內容對你有幫助，歡迎到FB/IG留言或私訊給John老師，也歡迎訂閱我們的VIP會員方案，獲得更多英語學習的資源。

Relationships and romance aren't easy, but are you making it harder than it needs to be? Lori Gottlieb is a psychotherapist and a bestselling author, she is also the co-host of the ‘Dear Therapists' podcast. Her New York Times bestselling books include, ‘Maybe You Should Talk to Someone' and ‘Mr Good Enough'. In this conversation Lori and Steven discuss topics such as, why men should always pay for the date, the best age according to statistics to get married, what women really want in a man, and the simple trick to show what is missing in your relationship. (00:00) Intro (02:08) How to Live the Life You Want (05:06) Lack of Human Connections Leads to Relationship Pressure (06:21) Why the Majority Aren't Satisfied with Their Relationships (08:01) The Need to Be Understood (09:47) Why Men Struggle More Opening Up in the Relationship (16:34) Setting Unreal Expectations When Looking for a Partner (19:40) We're Too Picky on Dating Apps (24:57) High Expectations, Can They Be Lowered? (28:04) Gender Differences in Dating (33:44) The Type of People That Seek Bad Partners (35:11) How to Help Those People (36:49) Financial Differences in Dating (42:53) People Are Choosing Not to Have Kids and Get Married (49:02) What Happens When a Woman Earns More in the Relationship (51:08) The Big Debate on a First Date (56:35) Red Flags in First Dates (59:51) The Age You Marry Is Linked to Divorce Risk (01:03:32) You Need to Learn to Unknow Yourself (01:05:35) The Impact of Seeking Approval (01:12:20) When Your Friends Sabotage You When You Try to Change (01:20:46) Do Women Express More Emotion Than Men? (01:22:38) Do Our Dreams Have True Meanings? (01:25:08) The Safety of Self-Compassion (01:26:55) The Opposite of Depression Isn't Happiness (01:29:46) The Grief of Heartbreak and How to Recover (01:37:53) How to Help Someone Going Through Heartbreak (01:45:02) Last Guest Question You can find the link to the graph on age and divorce risk here: https://bit.ly/49KpKrM You can pre-order Lori's book, ‘Maybe You Should Talk to Someone', here: https://amzn.to/43aSMyq Follow Lori Twitter - https://bit.ly/434PAEB Instagram - https://bit.ly/3PeOVup Watch the episodes on Youtube - https://g2ul0.app.link/3kxINCANKsb My new book! 'The 33 Laws Of Business & Life' is out now - https://smarturl.it/DOACbook Follow me: https://beacons.ai/diaryofaceo Sponsors: WHOOP: https://join.whoop.com/en-uk/CEO ZOE: http://joinzoe.com with an exclusive code CEO2024 for 10% off Uber: https://p.uber.com/creditsterms Learn more about your ad choices. Visit podcastchoices.com/adchoices

Walter Veith is available at ⁠⁠⁠⁠Amazing Discoveries⁠⁠⁠⁠ This is from Walter's ⁠⁠⁠⁠Total Onslaught⁠⁠⁠⁠ Series. Premiered Sep 29, 2011 This is episode 6 of 35. ~~~ Is Revelation Meant to Be Understood? Unlocking Rev 1 The Revelation of Jesus Christ ~~~ What is the best way to interpret the visions in the book of Revelation? What background knowledge do we need to understand God's Word correctly? This presentation is a verse-by-verse exposition of Revelation 1, highlighting the deity of Christ and the great battle between good and evil. It takes us back to the time of ancient cultures right up to the present, showing that apostasy from the truth in the past finds its mirror image in the present. Some other topics explored in this episode include: An overview of Revelation's chiastic structure, the symbols of Revelation, sun worship and its symbols, symbols used as occult communication, the Rabbinic course, and an overview of the time of the end and the 2300-day prophecy. Click here to download the Study Guide for this lecture. http://pdf.amazingdiscoveries.org/Stu... Intro [00:00] Genesis Vs Revelation [1:48] Topics Covered in Revelation [5:26] Sanctuary Language in Revelation [8:01] Seven Blessings [13:18] Chiastic Structure [17:12] Christ and His People vs Satan and His People [24:14] Jeremiah Importance [30:35] Idols in Last Days [32:50] History on Idol Worship [34:30] Women with Cup [41:48] Temples of Death [42:20] More Pagan History [43:01] First Chapter of Revelation [47:40] First Chapter Continued [53:36] Epanadas [54:50] Difference Between Jesus and other gods [58:15] In the Spirit in the Lord's Day [1:03:34] seven churches introduced [1:04:38] Where is Jesus in heaven? [1:05:12] Old Postal Route of Seven Churches [1:06:10] Paul seeing Jesus in the midst of seven candles [1:06:28] Thank God we are not gods [1:07:46] Current State of the World [1:08:15] Revelation 1:13-15 [1:10:38] Revelation 1:16-18 [1:11:45] Revelation 1:19-20 [1:12:38] Ministry of Christ In the Sanctuary [1:15:44] Daniel 8:14 Cleansing of Sanctuary [1:16:32] Rabbinic Curse [1:17:48] Predictions of The Messiah (2300) Prophecy [1:19:27] Hebrews 9:11-12 [1:20:32] Hebrews 9:3 [1:22:32] ~~~ Watch more: https://adtv.watch/Subscribe to our YouTube channel: https://www.youtube.com/user/Official...Visit our website: https://new.amazingdiscoveries.org/ ~~~~~~~ From ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Me⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Be Good Broadcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ No, I am not going SDA. I just love Walter's love for the Word. I don't love that he thinks Jesus is the Almighty. Eat the meat and spit out the trinitarian and or SDA bones. And as alway... I just rebroadcast publicly available content of those spreading The Word Propagate it. Share it. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Contact⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Me My ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Please Rate or Review on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Apple --- Send in a voice message: https://podcasters.spotify.com/pod/show/begoodbroadcast/message Support this podcast: https://podcasters.spotify.com/pod/show/begoodbroadcast/support

"In a world that's increasingly complex and fast-paced, the ability to coach your team effectively is more vital than ever." ~ Rochelle Marie In this episode of Her Leadership Coach, your host Rochelle dives into the depths of three seminal books that offer transformative perspectives on leadership. For aspiring leaders and those already in leadership roles, this episode offers practical, actionable insights to make you more effective and courageous in your role. In this week's episode, you will learn: 1. Active Listening: Your Untapped Superpower:Drawing from Stephen Covey's renowned book, 'The 7 Habits of Highly Effective People,' Rochelle discusses the critical importance of active listening. She challenges you to embrace the principle of 'Seek First to Understand, Then to Be Understood' in your professional interactions this week. 2. The Art of Asking the Right Questions:In this segment, we delve into 'The Coaching Habit' by Michael Bungay Stanier. Rochelle explores the art of asking powerful questions, particularly the question, "What Do You Want?" This seemingly simple question can be a transformative tool for gaining clarity and encouraging action, especially for women in leadership roles. 3. Lead with Authenticity and Resilience:Rochelle praises Brené Brown's 'Dare to Lead,' dissecting its core principles that particularly resonate with her. From the importance of being crystal clear to building shame resilience, she explains how these principles are not just theories but practical approaches to more authentic leadership. 4. Actionable Steps for Courageous Leadership:Rochelle wraps up the episode with actionable challenges derived from each of the books discussed. These mini-challenges, like the 'Courage Audit,' are designed to prompt introspection, instigate change, and make you a more effective leader. Ready to dive deeper? Rochelle emphasises that personalised coaching is the quickest way to excel as a leader. The episode wraps up with a testimony to the exponential growth one of her clients experienced in a senior leadership role—proving that focused, tailored guidance can indeed help you exceed expectations. Want to be the next success story? Reach out for a consultation and let Rochelle guide you in embodying the leadership traits that resonate with you and are most effective for your unique situation. Please note that all books and practices discussed in this episode are highly recommended but are not a substitute for professional coaching and mentoring, which offer targeted solutions for your individual challenges. Resources:Women in Leadership Private Facebook group Her Leadership Way Manifesto Other episodes you'll enjoy: S2E18 Future-Proof Your Career and Thrive as a Leader S2E10 Breaking Free from Judgment: Embracing Empathy for Better Leadership S2E4 How well do you really know yourself?Connect with me: Facebook: www.facebook.com/groups/hlwactiongroup LinkedIn: https://www.linkedin.com/in/rochelle-marie-hlw/ Website: www.herleadershipway.com Loved this episode? Leave us a review and rating - we would really appreciate it.

Our voiceprint is as unique as our fingerprint, and we understand a little about how we use our physical voice. But how do we use a writer's voice, and what is it anyway?As readers,  we fall in love with certain writers, their word choice,  their attitude,  the memorable characters that populate a work of fiction, or the distinct style of an essayist or non-fiction writer.Whether you want to make your emails more engaging/impactful/entertaining  or if you're attempting to author a distint book of your own, it's essential to develop a voice that connects to the reader or listener.Anne Janzer, brings knowledge, wisdom and humor to this episode.  She has also written The Writer's Voice: Techniques for Tuning your Tone and Style, the fifth book in her Writer's Process Series.We discuss how many writer's feel about their writing and writer's voice, how you can improve and vary the style  in which you communicate,  the musicality of language and the importance of serving the reader. With a little practice and and a sense of play, you can master the art and science of writing voice.Anne Janzer is an award-winning author, armchair cognitive science geek, nonfiction author coach, marketing practitioner, and blogger. She's on a mission to help people spread important ideas through writing.As a professional writer, she has worked with more than one hundred technology companies, writing in the voice of countless brands and corporate executives. She is author of the books Get the Word Out,  Writing to Be Understood,  The Writer's Process, The Workplace Writer's Process, and Subscription Marketing.

Joelle Prevost RCC (Registered Clinical Counselor in British Columbia, Canada) joins Paul Krauss MA LPC for a conversation on her forthcoming book "Managing Personal, Emotional, and Social Aspects of Chronic Illness: A Workbook." Joelle draws on her own experience, as well as working with various clients who are managing chronic illness, to discuss the ways in which one might learn to manage their life, even while living with a chronic condition that may never change. Joelle discusses the nuances of "acceptance" versus "giving up" as well as the challenges of communicating with family members, healthcare providers, and more. Joelle is encouraging, yet realistic, in her approach to helping those suffering from chronic illnesses gain more autonomy and balance in their lives. Previously Paul Krauss MA LPC interviewed Joelle Prevost RCC about her book "The Conversation Guide: How to Skillfully Communicate, Set Boundaries, and Be Understood" on Episode 82 of the Intentional Clinician Podcast. Get in touch with Joelle Prevost through her therapy practice Scintilla Therapy or her book website. And follow her author profile on amazon.   Get involved with the National Violence Prevention Hotline: 501(c)(3) Donate Share with your network Write your congressperson Sign our Petition Looking for excellent medical billing services? Check out Therapist Billing Services. A behavioral and mental health billing service developed by therapists for therapists. Preview an Online Video Course for the Parents of Young Adults (Parenting Issues) EMDR Training Solutions (For all your EMDR training needs!) Paul Krauss MA LPC is the Clinical Director of Health for Life Counseling Grand Rapids, home of The Trauma-Informed Counseling Center of Grand Rapids. Paul is also a Private Practice Psychotherapist, an Approved EMDRIA Consultant , host of the Intentional Clinician podcast, Behavioral Health Consultant, Clinical Trainer, and Counseling Supervisor. Paul is now offering consulting for a few individuals and organizations. Paul is the creator of the National Violence Prevention Hotline (in progress) as well as the Intentional Clinician Training Program for Counselors. Paul has been quoted in the Washington Post, NBC News, and Wired Magazine. Questions? Call the office at 616-200-4433.  If you are looking for EMDRIA consulting groups, Paul Krauss MA LPC is now hosting weekly online and in-person groups.  For details, click here. For general behavioral and mental health consulting for you or your organization. Follow Health for Life Counseling: Instagram   |   Facebook     |     Youtube  Original Music: ”Alright" from the forthcoming album Mystic by PAWL (Spotify) “Easy Listeners” from Episodes by Bart Davenport (Spotify) “Come on Let's Go” [Broadcast Cover] from Searching for Bart Davenport by Bart Davenport (Spotify)

Great speakers do two things better than other people… They create content that is designed to connect with their audience where they are and engage them in new and compelling possibilities for the future; and They deliver it in a way that builds rapport, entertains and motivates them to take the next step. The truth is that whilst the way they do them might be different, authors must also accomplish these two things in their books.  That's where my guest today comes in. Anne Janzer is a nonfiction book coach and the author of multiple award-winning books on writing, including The Writer's Process and Writing to Be Understood.  She is fascinated by human behaviour and cognitive science, and is always looking for clues about how we communicate more effectively.  And she loves talking about the geeky aspects of writing and communicating. In this show, Anne and I will be discussing her transformative ideas for writers and how these concepts also apply in the world of speaking.  Whether you want to become a more powerful writer or speaker, this show is something you won't want to miss.  Enjoy!   What you'll discover: The epiphany that led Anne's work to straddle the worlds of neuro-science and writing. How to better understand the readers' needs and context so that your message connects. What ‘cognitive load' is and why non-fiction writers who aspire to be read should care about it. The reader's curiosity sweet spot and how it applies to talks The number one mistake that business book writers make. Anne's three biggest tips for turning technical and abstract ideas and information into compelling and memorable content. How to recognise and write for a ‘resistant audience'  ‘Need for Closure' and ‘Moral Taste Buds' - Two critical concepts for managing your audience journey. The most powerful writing and speaking tool of all.    All things Anne: Email: Anne@AnneJanzer.com Website: https://www.AnneJanzer.com  Non fiction survey https://www.linkedin.com/in/annehjanzer/ https://www.facebook.com/AnneHJanzer https://www.instagram.com/annejanzer/?hl=en Books*: Thinking Fast and Slow by Daniel Kahneman Writing to Be Understood, What Works and Why by Anne Janzer   Resources: Want to get better at finding and sharing your stories then check out our FREE Five Day Snackable Story Challenge Practice your speaking & test your content in a safe space in The Speaking Club ‘Live' Membership Want to create a signature talk that sells, then check out our Nail Your Signature Talk in 60 Days programme.  Want to find out about working with me 121 then book a call here. https://www.saraharcher.co.uk   Thanks for listening!   To share your thoughts:                                                   Share this show on Twitter, Facebook or LinkedIn.   To help the show out: Leave an honest review at https://www.ratethispodcast.com/tsc Your ratings and reviews really help get the word out and I read each one. Subscribe on iTunes. *(please note if you use my link I get a small commission, but this does not affect your payment)  

Maggie is a Brand Strategist and Owner of Be Understood Branding. Maggie believes brand clarity is a kindness (everyone is exhausted!) AND a branding best practice. Maggie helps her clients carve away vagueness by building a crystal clear, distinct, irresistible brand. Be Understood Branding helps service-based businesses who are great at what they do but not-so-great at *talking* about what they do build a distinct, irresistible Brand Strategy so their work can BE UNDERSTOOD by their ideal clients.Maggie has a BA in Government from Smith College and has worked in the Communication industry since 2000. She lives with her husband and a four legged insistent clown named Django in Chicago.Visit Maggie's website at MaggieBergin.com and follow her on Instagram at @beunderstoodbranding

A new MP3 sermon from Dominion Baptist Church is now available on SermonAudio with the following details: Title: God's Longsuffering Hard to Be Understood Subtitle: Exposition of 2 Peter Speaker: Mark Liddle Broadcaster: Dominion Baptist Church Event: Midweek Service Date: 10/26/2022 Bible: 2 Peter 3:15-16 Length: 31 min.

A new MP3 sermon from Dominion Baptist Church is now available on SermonAudio with the following details: Title: God's Longsuffering Hard to Be Understood Subtitle: Exposition of 2 Peter Speaker: Mark Liddle Broadcaster: Dominion Baptist Church Event: Midweek Service Date: 10/26/2022 Bible: 2 Peter 3:15-16 Length: 31 min.

July 2022 Dante's Old South Christopher Moore is the New York Times best-selling author of 18 novels, including Lamb, A Dirty Job, Noir, and Razzmatazz. You can find his web site at chrismoore.com and follow him on Twitter at @theauthorguy. Lynne Kemen is a citizen of Upstate New York. Her chapbook, More Than a Handful, was published in 2020. She is published in Silver Birch Press, The Ravens Perch, Fresh Words Magazine, Spillwords, Topical Poetry, and Blue Mountain Review. Lynne stands on the Board of Bright Hill Press. She is an Editor for the Blue Mountain Review and a lifetime member of The Southern Collective Experience. Joshua Jennifer Espinoza is a trans woman poet. Her work has been featured in The Nation, Poetry Magazine, the American Poetry Review, Southeast Review, The Rumpus, Poem-a-day at poets.org, and elsewhere. She is the author of I'm Alive / It Hurts / I Love It (Big Lucks 2019) and THERE SHOULD BE FLOWERS (The Accomplices 2016). Her third collection, I Don't Want to Be Understood, is forthcoming from Alice James Books in 2024. She holds an MFA in poetry from UC Riverside, and currently teaches creative writing. Jennifer lives in California with her wife, poet/essayist Eileen Elizabeth, and their dog and cat. Here's the link to my book: https://bookshop.org/books/there-should-be-flowers/9781937865733 Special Thanks Goes to: Woodbridge Inn: www.woodbridgeinnjasper.com Autism Speaks: www.autismspeaks.org Mostly Mutts: www.mostlymutts.org Meadowbrook Inn: www.meadowbrook-inn.com The Red Phone Booth: www.redphonebooth.com The host, Clifford Brooks, The Draw of Broken Eyes & Whirling Metaphysics and Athena Departs are available everywhere books are sold. His chapbook, Exiles of Eden, is only available through my website. To find them all, please reach out to him at: cliffordbrooks@southerncollectiveexperience.com Check out his Teachable courses on thriving with autism and creative writing as a profession here: www.brooks-sessions.teachable.com

Joshua Jennifer Espinoza is a trans woman poet. Her work has been featured in Poetry Magazine, the American Poetry Review, Southeast Review, The Rumpus, Poem-a-day at poets.org, and elsewhere. She is the author of I'm Alive / It Hurts / I Love It (Big Lucks 2019) and THERE SHOULD BE FLOWERS (The Accomplices 2016). She holds an MFA in poetry from UC Riverside and currently teaches creative writing. Jennifer lives in California with her wife, poet/essayist Eileen Elizabeth, and their dog and cat. Her third full-length collection I Don't Want to Be Understood is forthcoming from Alice James Books in 2024. Joshuajenniferespinoza.com Twitter: @sadqueer4life Instagram: @sadqueer4life “Birthday Suits” was originally published in Poetry Magazine, April 2019.  Text of today's poem and more details about our program can be found at: deerfieldlibrary.org/queerpoemaday/ Find books from participating poets in our library's catalog.  Queer Poem-a-Day is directed by poet and teacher Lisa Hiton and Dylan Zavagno, Adult Services Coordinator at the Deerfield Public Library. Music for this second year of our series is the first movement, Schéhérazade, from Masques, Op. 34, by Karol Szymanowski, performed by pianist Daniel Baer. Queer Poem-a-Day is supported by generous donations from the Friends of the Deerfield Public Library and the Deerfield Fine Arts Commission. Queer Poem-a-Day is a program from the Adult Services Department at the Library and may include adult language.

Paul Krauss MA LPC interviews Joelle Prevost LCSW about her book "The Conversation Guide: How to Skillfully Communicate, Set Boundaries, and Be Understood." In the interview, Joelle discusses the reasons she wrote this book and how it can help people. Joelle gives the listeners many tidbits during the interview that they can try in conversations themselves. As a former science teacher, Joelle worked on making her writing practical and accessible for all. Connect with Joelle Prevost LCSW on Instagram and https://www.theconversationguide.com/.  The Conversation Guide: How to Skillfully Communicate, Set Boundaries, and Be Understood, is available on Amazon, IndieBound, Barnes & Noble, and wherever fine books are sold.  Are you a parent of an adult that is having major difficulties? Is there conflict in your family about how much help to give your adult child? Preview the NEW On-Demand Online Video Course for the Parents of Young Adults by Paul Krauss MA LPC   Want to get trained in EMDR Therapy? Looking for some great advanced EMDR therapy trainings? Check out EMDR Training Solutions and Register Today!   Use the code INTENTIONAL at checkout, and get $100 Dollars OFF at Checkout! Remember, from my research, EMDR Training Solutions is the most affordable independent training on the market!  EMDR Training Solutions: for all of your EMDR training needs! Paul Krauss MA LPC is the Clinical Director of Health for Life Counseling Grand Rapids, home of The Trauma-Informed Counseling Center of Grand Rapids. Paul is also a Private Practice Psychotherapist, an Approved EMDRIA Consultant , host of the Intentional Clinician podcast, Behavioral Health Consultant, Clinical Trainer, and Counseling Supervisor. Paul is now offering consulting for a few individuals and organizations. Paul is the creator of the National Violence Prevention Hotline (in progress) as well as the Intentional Clinician Training Program for Counselors. Paul has been quoted in the Washington Post and Wired Magazine. Questions? Call the office at 616-200-4433.  If you are looking for EMDRIA consulting groups, Paul Krauss MA LPC is now hosting weekly online and in-person groups.  For details, click here. For general behavioral and mental health consulting for you or your organization. Follow Health for Life Grand Rapids: Instagram   |   Facebook     |     Youtube    Original Music: ”Shades of Currency" [Instrumental] from Archetypes by PAWL (Spotify) “Best Friend” by Boyfriend Genes (Spotify) “Everybody's Talking” [Harry Nilsson cover] by Boyfriend Genes (Spotify)

Do you have a burning desire to write a book?  Are there ways you want your ideal clients to know a little bit more about you and what you know? If you want to lead better through what you do, we have an episode for you.  And if you aspire to lead and market by writing a book, an affective way to do that is through Author Servantship. Not acquainted. Well, get close and listen up to this conversation with Anne Janzer. Anne Janzer is an award-winning author, armchair cognitive science geek, nonfiction author coach, marketing practitioner, and blogger. She's on a mission to help people spread important ideas through writing.As a professional writer, she has worked with more than one hundred technology companies, writing in the voice of countless brands and corporate executives. She is author of the books Get the Word Out,  Writing to Be Understood,  The Writer's Process, The Workplace Writer's Process, and Subscription Marketing.Her books have won numerous awards, including the Independent Book Publishers IPPY award, the Foreword Indies Book of the Year, Reader's Favorite Gold Medal, and the IndieReader Discovery Award. They have been translated into Japanese, Korean, and Russian language editions.Anne also regularly speaks or hosts online webinars for writing conferences, writer's groups, and corporate marketing teams and writing groups.

33 Ways Not to Screw Up Your Business Emails by Anne Janzer About the Book: It's time to write better business emails Business runs on emails, yet we rarely give them enough thought. Carelessness can lead to embarrassment, damaged relationships, or worse. And too often, our messages are misunderstood, misfiled, or ignored. In a world filled with remote collaboration and virtual teams, people who master email writing rise above the noise. You can be one of those people. Learn how to make your emails work for you rather than against you with this short, practical guide. Topics include Crafting effective subject lines Writing emails that people respond to Protecting yourself from accidental misfires Whether you're just starting in your career or have been emailing for decades, you'll find valuable advice and tips you can put into practice right away. Read it now and see the difference you can make with a few simple practices and habits. About the Author: Anne Janzer is an award-winning author, non-fiction writing coach, and unabashed writing geek on a mission to help people make a positive impact with their writing. She supports and encourages writers, authors, and marketers through her books, blog posts, online courses, webinars, and teaching. Her writing-related books explore the science and practice of effective writing. They include The Writer's Process, The Workplace Writers Process, and Writing to Be Understood, all three of which have won multiple awards. Before she started writing books, Anne worked as a freelance marketing writer, working with more than a hundred technology businesses to articulate positioning and messaging in crowded markets. This work led to her first book, Subscription Marketing, which has been translated into multiple languages. Anne is a graduate of Stanford University. And, interesting fact - she is now a member of a very elite club: The Marketing Book Podcast 4-Timers Club!! Click here for this episode's website page with the links mentioned during the interview... https://www.salesartillery.com/marketing-book-podcast/33-ways-not-screw-up-business-emails-anne-janzer

On this episode of Harford County Living with Rich Bennett, coming to you from the Freedom Federal Credit Union studios, Rich speaks with Amy Bland, Owner of Phoenix Speech Therapy.Amy was on the podcast back in 2019, shortly after she started her business. You listen to that episode, Everyone Deserves to Be Understood, by clicking on the title. Since that time Amy has grown her business and has helped several people with their speech.If you have an idea or something or someone you would like to see on the podcast, let us know by sending an email to podcast@harfordcountyliving.com.Leave a review as well so we can determine what guests to get on and what subjects to discuss. Just go to https://lovethepodcast.com/harcolivingListen to the podcast here or on the following platforms:Apple PodcastsGoogle PodcastsSpotifyAmazon MusiciHeartRADIOTuneIn RadioStitcherPandoraPodchaserPodcast AddictDeezerListen NotesSATURDAY, AUGUST 21, 2021 AT 9 AM EDT – 1 PM EDTGrand Opening Community CelebrationFree · 5000 Honeygo Center Dr, Perry Hall, MD 21128Check out Freedom's new branch in Honeygo Village Center and enjoy a community-wide celebration. Featuring music, food, games, and giveaways. There will also be special new member incentives only available at the new branch for a very limited time!Tune in on Augu BW Unlimited Charity Fundraising presents on behalf of Jackie LaRue Kolbe and Linda Cassidy Morris of the Jeep Club of Harford County, Maryland and Daniel McGhee of the Agape Projects "Rockin' for Rylee" on September 17th, 2021 from 7pm to 11pm at Martin's West in Baltimore.Buzzsprout - Let's get your podcast launched! Start for FREEFreedom Federal Credit Union HELPING YOU REACH YOUR FINANCIAL DREAMSDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show (https://www.buymeacoffee.com/HarCoLiving)

From this seminal book in the self-help field, we start by discussing the maturity level of independence, and its three corresponding habits: Be Proactive; Begin with the End in Mind; and Put First Things First. We then move on to the three habits of interdependence: Think Win-Win; First Seek first to Understand, Then to Be Understood; and Synergise. We also explore ideas around: paradigm shifts; our circle of concern vs. circle of influence vs. circle of control; emotional security bank accounts; honesty; and integrity -- so much covered. We really liked this one! Hope you enjoy. Will & Luke 00:00 Introductions 06:15 What Covey defines as a habit 07:30 Principles vs Values 10:40 Production vs Production Capability (The maturity continuum) 14:30 Principle centre (example of a paradigm shift) 23:30 Habit 1 - Being Proactive (a private victory) (Circle of influence and concern) (Direct, indirect or no control) 37:00 Habit 3 - Putting first things first (Time quadrants) (Daily adapting/flexibility and subordinating to higher values) 49:40 Emotional internal security account deposits. Personal leadership (Habit 2) 55:55 Public Victories (Habits 4 Think Win/Win, 5 Seek first to understand before being understood, 6 Synergise) (Putting you map to one side) 1:04:30 Keeping to commitments. Honesty and Integrity 1:08:00 Emotional bank accounts and being present in each others company 1:12:45 Habit 4 Think Win/Win (No deal is an option) 1:23:05 Habits 6 - Synergise - Creative Cooperation 1:26:30 Habit 7 - Sharpen The Saw (Tone, Connection, Spirituality + Autonomy) 1:33:20 Final reflections Find the book: https://www.franklincovey.co.uk/the-7-habits-of-highly-effective-people/ This specific episode can also be seen on: https://youtu.be/I3MSlgI5-2Y Check our Youtube Channel: https://www.youtube.com/channel/UC1Y_SKLFpax13442jA3giaw/videos Listen to us on Spotify: https://open.spotify.com/show/2R1BRcriKWcvOU1XMJQhyW Listen to us on Apple Podcasts: https://podcasts.apple.com/au/podcast/will-luke-discuss/id1572512365 Listen to us on Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy81Zjk2YTNmYy9wb2RjYXN0L3Jzcw== Also available on: Anchor, Breaker, Pocket Casts, Radio Public.

Improving Communication With Marlise van der Merwe  G'day everyone out there. You might be wondering what we're going to be talking about today. Funny enough, it's exactly that: communication.  We're going to be talking about talking and body communication, verbal communication and the right time to communicate, how to communicate in business and why it's important. We've got Marlise van der Merwe from the Alternative Board, and she's going to be talking about exactly that. Get more tips on how to improve your communication at dorksdelivered.com.au Why is communication in business important? Why is communication in business important and how does it vary? Marlise: Communication is a process and you have to consider the message you want to send to your audience as well as the different listening styles because different people communicate differently and they have a preference to be communicated to.  Some people like more details. Some people would like the communication to be slower. They need time to process what you're saying and feel safe and have that comfortable, calm feel around them. Some people prefer to read through things and process the material in that way. There are various options on how you can communicate. The important part of it is to consider the intent of the message. What is it that you want to communicate and why? What are the most common communication challenges, and how can you avoid them? I remember many years ago, I was doing a meeting with a business north of Brisbane and I spoke to them at the rate that I normally talk, which is quite quick, people say you must have 15 coffees before you get here and I don't actually drink coffee at all. That's no caffeine doing this. It's just how I talk. At school, I could get in trouble. I needed to slow down with what I was saying, and it feels like I'm going in slow motion sometimes when I'm talking. But I know that for people to listen, people are only hearing a certain amount of what you're actually saying and a lot of that comes down to the body language in the way that you're talking, eye contact, etc. How do you pick the right audience or how do you know what other people are going to be listening to? Like, if you've got ADHD, a lot of the time, you listen or talk really quickly. Other times, if you might be talking to someone who's a country fellow that likes talking a bit slower but just enjoys the conversation and every single word is meaningful, how do you make sure that the words that you're saying have meaning and you're not just dribbling and that while you're talking, you're using the right style for the person that's listening? Marlise: The general rule of thumb is to use easy language at a general age of 15 years old. If a 15-year-old is listening and he or she understands the message, you can use this type of language to communicate with people. Not everybody knows a specific industry talk, the jargon and abbreviations they use.  When you use those terms, make sure that you also give a proper explanation of what it means and put it in context. When you're going to talk to people, say, at an old age facility or a specific city, you should do a bit of study of who your audience is—what is the general age, what's the culture, what are the language that's spoken, is English the first language, is it younger generation? Do a bit of research around that region: what's the history like, what technology trends are going in there, what type of firms and technology are they used to. Once you've got a bit of a background regarding that, you can then work on how am I going to send a clear message? What is the best medium to reach them? Would it be an email? Would it be going on one-on-one talks? Would it be broadcast media?  Business Communication and Cultural Differences  You've touched on a couple of things, including cultural differences, like if you passed your business card to someone in Japan and you handed it with one hand, it would be seen as very disrespectful. Hold it using both hands when passing a business card. Similarly, in a business meeting, the first few minutes are meant to be friendly banter. You don't just start talking about business straight away. When you came to Australia, how did business communication or communication in general change? Has that been a big shift and change for yourself? How did you fit in or make sure that you were doing the right things? Marlise: I'm from South Africa. In general, South African people are pretty straightforward. They will tell you a spade is a spade.  When I got here, I had to learn Australian English or the terms and things like, 'No worries' and 'Do you want a cuppa?' I thought, 'cup of what?' Getting used to the terminology was quite interesting. It took about a year to adjust but before coming here, I already started to look out for what certain words mean in Australia. For instance, Brisbane's talk is different from the outback. People use different terms and you pick that up when you talk to people.  By being honest and asking, 'What do you mean by that?' helps them to also understand what might be misinterpreted. Australians love to explain or put a story to the meaning of the word. I think in Australia we say 'I blew a thong' and it means you've busted a sandal as opposed to in America mother's would be holding their hands over their child's ears. When I was in Vegas, I said, 'Can I have a jug of beer?' He said, 'What? You want a jug of what? You want to see someone's jugs?' And I said, 'No, no. That's definitely not what I want to see.' I pointed to it and he said, 'Oh, a pitcher of beer.'  What are ways to make communication more effective? Contextually, you need to know what it is that you're talking about and who your audience is. Talking in gigaflops and terahertz to someone who is not in the know isn't going to make you look smarter. It's going to make them feel stupid. And that's not necessary. Marlise: Imagine the confusion. A lot of the business communication stuff comes down to not just talking but also the way your marketing is felt. You might talk about marketing in a way that's not recognised by the people. Use Terms That People Will Understand  If you're writing about features and benefits or specifications of something, some of the readers might not know why that's important to them. You might be writing it fully as a really passionate business owner, but a lot of the time, you're not your customer. That means that they're not necessarily understanding what you're writing, so they're not going to call you up. Ask for Feedback Effective business communication is very important. How do you know if you've got good communication or you don't? How do you benchmark yourself or how do you do that? Marlise: Get trusted resources. If you know someone that's got a bit of a background, such as culture, or if you can approach someone that can give you a bit more context, go and look up a few people. There's usually someone in your circle. There's always someone that might know someone that you can reach out to and bounce your ideas with. I would say go to an expert in a specific field. If it's communication and you've got a specific message you would like to say to Western Australia, talk to a contact over there and you could be introduced to someone in the marketing space that's been operating there for a few years and that might know the demographics of that area. It's always good to test your message with someone to just get a bit of feedback into the message you want to send and they will give you some input into that. If you've got an important message to share with someone, check it with various people. Check with someone from the Asian culture. Check with someone with South African culture because Australia is so diverse. I read something the other day that the original Australians were like third and fourth generation. There is always be that you could reach out to, and remember to study your target audience. If you're going to do business marketing and you consider doing a radio advert, talk to the radio owners and ask them what your demographics are like. What's your reach and who are your listeners because they know the market quite well. You don't want to talk to the audience in the 45-65 age group in a young language. Utilise Your Target Audience's Platform  Do a bit of research on the platform that you want to join. If you're going to talk to teenagers, you might consider talking to them through Snapchat or the newest one that they're talking about: TikTok. Who would have known that Facebook is actually used more by the older generation, like 45 to 65.  It depends on who you would want to reach. Consider their platform and the type of users. Some people don't want too many words, and you have to send the same message in different ways. Some people would like to have a bit more explanation of your intent in a certain way. If people want to know a bit more detail, then prepare a message in that regard. If people prefer a short message, do so but with the purpose. Bring that across like in a picture and you will publish that in different areas. I'm going to think of a scenario here and you tell me if I'm right or wrong or if I've missed the mark. Let's say I run a sandwich shop. You could say that everyone's your customer because everyone eats sandwiches, but if you were to advertise your sandwiches on Instagram, you'd be wanting to have a really nice photo that's going to be relaying the message and getting people's mouths watering. They'll be seeing the crisp lettuce and the steam coming off of it and things like that. If you were to advertise on Facebook, you could still use a similar photo. But because the audience is more likely to be parents, you might be talking more about the nutritional value of it as opposed to just quickly grabbing a sandwich on your way to work. If you were to advertise exactly the same sandwich on LinkedIn, you might be talking about big platters and the cost-effectiveness of how this would work and how quickly they can deliver and cater for businesses. If you talk about catering for businesses on Instagram, no one is going to pick up on that. Instagram, Facebook and LinkedIn have their own purpose. Does that pretty much sum up how you'd want to make sure that you're adjusting your message accordingly? Marlise: Yes, that's right. Good example. You know that McDonald's advert? I think it is 'Shut up and take my money.'  We went to a marketing company a couple of years ago and they looked at our marketing stuff and they said some of the stuff we got there were a bit offensive. I said, 'Really?' He said, 'Yes, it is. Your email signature has "Leave us a Google review for a free six-pack" and a six-pack relates to alcohol, which means you're completely missing the whole Muslim community who are very much against alcohol.' I thought about it for a while and thought that's cool, except we just don't happen to have many Muslims that are working with us. So we kept it even though it's grossly offensive. I guess it's about knowing your audience and you can't be friends with everyone. There are too many different ways that people might misinterpret what you're saying, and that comes down to how to know who your clients are and the advertising platforms that you might be using. Communicate to Understand and Be Understood  Even if you were stepping away from marketing and business communication, like knowing your family and knowing your business. You see all the time in shopping centres, a child throws himself on the floor, 'I want that lolly.' And then the mother's yelling or the father's yelling, 'No, you're not going to get the lolly now. Get up.' If you have a look, the child is communicating exactly the same way as the parent—yelling—as opposed to effective communication. How do you make sure that you have effective communication? Marlise: I would say upskilling on one-on-one communication is really important, especially if you're in a leadership position. If you want to be better at communicating, you would have picked up body cues, like yawning or they just want to interrupt you the whole time. If someone interrupts you the whole time, it is like, 'You're oversharing information with me.' Those types of things will give you an indication, especially in your family members and close relatives. Sometimes they are brutally honest and they will tell you if you've got to speed up what you're saying or they don't get what you're saying. Practise with them and ask for feedback. There are organisations that can help you work on effective communication and they generate more awareness of the different types of communication with people. How would you communicate with someone who has a specific disability? What if a person can't really observe what you're doing with your hands? You've got to consider that context as well so that your message comes across properly. That also makes the medium that you're going to use. I love that nowadays, when you look at the news, they've got an interpreter for people who are deaf. They can see and do sign language. Did you know that there are various languages in sign language? I never knew that. I found out by speaking to experts in that field. If you have a hearing disability, you must consider that you've got to know maybe more than one dialect. That's so interesting. Listen Twice as Much as You Speak I've been taught you have two ears and one mouth and use them in that ratio—listen twice as much as you speak. Many years ago, I was working at a shop called Jaycar Electronics and I was one of their highest skilled audio engineers. I've gone to university to study it all. I was selling speakers for certain applications to people that really needed them. I wanted to do really cool stuff, maybe on a budget. I was able to say, 'Can you hear the difference between this and this one?' I was a salesperson, a sales assistant, and I was able to say this is why this one is better and that's why you want to spend the money on this one instead of this one. Someone came in and he's deaf and he was looking to buy speakers for his son. When he came in, it nearly made me cry because he just completely entrusted everything on what you had to say. I helped him out, but it definitely gave me that you don't know when you're doing something wrong or you might take it for granted that you might be saying things wrong or you might be being rude to people and not even know, which is obviously very different to being deaf.  I guess I was effective at communicating the product, even to someone that was not necessarily able to hear the same way as me. How can communication be improved in business? If you're yelling at your kids at home, does that mean you're bad at communication at work? Are there ways to know that you've done one thing wrong or there are things that need to be adjusted? Where would you go to make sure that you're improving on yourself?  Establish a Safe Environment  Marlise: Usually, when you look at your business processes and company's performance and a specific department or certain areas that are not doing as good as they should but some areas are great, you're expecting more from that specific area. About 90% of the time, it is because you are not having a crucial conversation with someone even if you have all the processes documented. Making sure people are doing what they are supposed to be doing by having that crucial conversation has a big impact on your legal and financial environment. For instance, when you're having a crucial conversation with someone, he or she will not be honest if the emotional environment is perceived to be not safe. So how do you create a safe environment? Make sure that they understand that all emotions are accepted. Sometimes when you say something, it might come across as being dictative or aggressive. They say there are two cues when people perceive it's not a safe environment. It's either silence, that is, people don't say what they want to say because they don't feel emotionally safe, or the conversation becomes aggressive. That's when they become intimidating and start shouting. Find the balance to create that safe environment to speak with people.  Understand Nonverbal Cues We talked about body language earlier. When people talk to you but don't make eye contact with you, there are various reasons why they wouldn't do that. Figure out which is applicable. You can say, 'If this discussion is too much detailed for you, how can I communicate more effectively with you? What works for you?  You should know your team. If you're in a leadership position, know what motivates your team. There are various tools that you can use to figure that out, the DiSC Profile method is easy to use. You can get an expert to coach your team and help you with general cues. An interesting thing I've heard is dealers know when a poker player has got a good deal just by looking at their facial expression.  Have you heard of Paul Ekman? He's got a book called Emotions Revealed that reviewed hundreds of different court cases where people have sworn an oath that they're not going to lie. He looked at these microexpressions as they're answering questions. He's also known as the human lie detector and inspired the TV show called Lie to Me. His books have been used in a lot of police academies to teach police how to pick up if there's someone who's lying or not telling what they meant to be saying. I've read some of his books, and it's amazing. As you said in poker, your facial expression can potentially be the giveaway of thousands of dollars if you've done it wrong. Marlise: Listen to cues. Cues like 'uh-huh' that means they are listening to you. When they're silent and sitting with their arms or legs crossed, they are not engaging with whatever you're saying. Adjust your message a bit and use communication tools to make things a bit more interesting. Practice, Practice, Practice  It takes practise. The more you do it, the better you get at it. Practise and talk to your family and even strangers and see how that works for you. Join networks. Have you heard about Lunchclub? It's a networking platform for practising your communication skills, but it's like a networking setup where you get to meet people. They facilitate the introduction, and I use that to meet interesting people. There are various reasons why people do that. It could be to be in contact with people that advance your business in a different area or a country, for instance. They match those needs with other people's similar.  The conversations I've had with those people are very interesting. For me, I've got to practise my communication skills and I've used different platforms to practise my skill set. For instance, I've joined Toastmasters, and I found that it's a really good platform. I go to various networking events and I listen to what people say and I try to repeat what I heard.  Asking for complex response questions and then say, 'Does that make sense?' The answer is very close, yes or no. Most of the time, people are going to say yes to that, especially if they're not engaged.  Marlise: In business, something that will indicate that your communication isn't effective is productivity levels go down. It could be ineffective communication and leadership, people not holding people accountable for what's happening in that space. They're not having those conversations they're supposed to be having or maybe they're having those conversations but it's not effective. It doesn't come through or across to the individuals. It's very important to have those good communication skills developed. Marlise: It is also very important to learn and figure out all of the skills that each individual needs to function. You wouldn't employ someone with English as their third language to do safety work, where safety is a high risk. If you have something slightly misinterpreted, it could affect people's lives.  Marlise: Communication skills should be tied to your positions. Your position, skills and skill levels should be part of that. On the softer skills side of understanding the way people talk, they should have empathy. Those are the types of skills you can develop over time. But if it's a crucial role or position, you would rather employ someone that fits that profile.  Determine What Motivates Your Employees People also have different motivational methods. What motivates Joshua and what motivates Marlise might be totally different. I like to learn new things and have different experiences, but maybe you like to have a journey through life and experiment with things and feel safe in that area to do so and then give feedback.  Use what motivates people when communicating with them. If I'm going to talk to my daughter about something that she's done wrong, I won't be shouting. With my son, I have to make him realise the consequences of whatever he's going to do, like 'That's not a good idea because you're going to lose this and this.'  It's about knowing the audience, understanding what motivates them, and adjusting the message. I know that some of the staff members at Dorks Delivered will be very passionate about telling me every single reason why they've done every single thing they've done, while others don't want to be mucking around, wasting anyone's time talking about things that need to be told. Some people really want to have that appreciation and be known. It all comes down to knowing who you're talking with and vice versa. It's not just about having the business owner having good communication. It's a whole team approach. Join the Alternative Board If there are people out there that are looking to gain more information or more knowledge, tell me a little bit about the Alternative Board and what you do with them. Marlise: At the Alternative Board, we gather small business owners and medium-sized business owners with similar complexity and in similar stages of their business around a table for a safe, secure environment. The type of people that are there are not just open to receive input but also open to give input into someone else's challenges. We use those boards to have a more affordable option for people to talk about business and solve challenges using the room's expertise.  It's similar to a board of directors in public companies. It has the same structure. Each one gets a chance to present a challenge and then a round of questions goes to understand the challenge a bit more and make sure that the goals are addressed.  And then they go into suggestion mode and then the person presenting takes suggestions and makes commitments according to the business and what he's willing to do, and then gives feedback in the next meeting. That happens on a monthly basis.  They form a trusted environment because they meet with the same people every month and they get to know each other's environment. When they've got an idea, they would bounce the ideas and the way they want to talk with people inside that group. That's really the key to solving challenges and helping each other out and becoming trusted advisers in that regard.  We also do one-on-one business coaching in terms of forming a strategic plan and then having goals in place to reach that specific personal vision of the owner. As you progress, you take those challenges and opportunities to your board. Sometimes it's really lonely for some people. I met someone who told me that his wife just wants to spend his money but doesn't want to know the challenges at work. He enjoyed joining the board. Other people from different walks of life join the board to prepare the next generation and someday distance themselves from the business. They want to prepare their team for different roles and responsibilities. Through the Alternative Board, you can meet very interesting people and become good friends. I've been in business for more than a decade, and sometimes you really feel very lonely over the years. You think you can't talk to your client about that because that might look like a weakness. You might not be wanting to talk to your partner, as you said, either because they have no interest or it's not their cup of tea.  Having a sound board or an alternative board to talk about this sort of things is really handy because you can really dive into business problems and talk to people. How much money are you making? How many hours should I be working? Am I working too much? Am I not working enough? Am I getting to where I should be for the many years that I've been in business? Marlise: How do I employ someone? How do I write the job description? What should I be looking for? Do you know someone that can help me with this? There are a lot of scary things for a lot of business owners, and that's cool. I like it. Do you have anything else you'd like to add before we finish up for today? Marlise: The only thing I would like to add is when you have conversations, consider the relationship you have with that person. When you have a good relationship with someone, you want to keep that relationship and you would use different communication styles that suit that relationship.  I 100% agree. You've got kids. Are you aware of the Captain Underpants books? Marlise: Oh, yes. I was only just introduced to the rally a couple of weeks ago, so I'm definitely late to the party. Talking to your kids about fart jokes might be appropriate, but not necessarily talking to a new business contact. They might not necessarily think it's very funny. Just make sure you're doing what you need to be doing, where you're meant to be doing it and being present. If you have enjoyed this podcast, make sure to jump across to iTunes, leave us some love, and give us some feedback. If you have any questions for Marlise, we're going to have her join our Facebook group so you can jump onto the group. If you have any questions, I'm sure she'd be more than happy to help you out. Well, thank you very much for coming along. Everyone out there in podcast land, stay good.

In this podcast, we feature Gloria Pierre, the President of Clearly Speaking, who specializes in accent reduction and communication training for STEM professionals. She has developed an effective methodology to reduce the accent and improve the pronunciation of those who speak English as a second language. Her clients experience noticeable improvement [...] The post Be Heard! Be Understood! appeared first on AuthorExpertWire Podcast.

Each health story is unique. “Be Heard. Be Understood. Get Better Care” sums up Health Story's mission. I instanly fell in love on Instagram when I stumbled across some powerful posts that raise awareness on medical bias and misdiagnosis. Health Story is a safe and secure digital space for the unique story of your health and healthcare journey. For more information on this episode please visit http://www.bludreamhealth.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Be Understood in Growth by Rabbi Daniel Kalish

Seek First to Understand, Then to Be Understood

Success Training with Dr. Greg Moody, Master Instructor. Communication: "Understand 1st, Be Understood 2nd!" You'll work on the 3rd Part of Communication - What to say and how to be involved in discussions!

Success Training with Dr. Greg Moody, Master Instructor. Communication: "Understand 1st, Be Understood 2nd!" You'll work on the 2nd Part of Communication - Listening Skills!

Success Training with Dr. Greg Moody, Master Instructor. Communication: "Understand 1st, Be Understood 2nd!" You'll work on the 1st Part of Communication - Body Language!

In this 128th episode of The Wired Educator Podcast, Kelly interviews Reshan Richards and  Stephen J. Valentine about their new book, Make Yourself Clear: How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood. The authors describe their work as “working at intersection of teaching and business.” Kelly has interviewed Reshan in episode 7 about the top-selling educational app he co created, Explain Everything, and both Reshan and Stephen in episode 50 when they published their first book together, Blending Leadership.  Stephen J. Valentine is an educator, school leader, writer, and serial collaborator. He serves as the Assistant Head, Upper School, and Director of Academic Leadership at Montclair Kimberley Academy. He is Coordinating Editor of Klingbrief, author of Everything but Teaching, and co-author of Blending Leadership. Dr. Reshan Richards is Chief Learning Officer and Co-Founder of Explain Everything Inc. and teaches at Teachers College, Columbia University and the Columbia University School of Professional Studies. He is co-author of Blending Leadership. Mentioned in this Podcast: planbook.com: The best way to create, organize, and share your lesson plans. Their book: Make Yourself Clearby Reshan Richards & Stephen J. Valentine My interview with Reshan on Episode 7 of The Wired Educator Podcast in 2015: Explain Everything. My first interview with Reshan and Stephen on Episode 50 of the Wired Educator Podcast in August 2016: Blending Leadership. Book Website: https://www.makeyourselfclear.xyz Steve's Blog: https://www.refreshingwednesday.com Reshan's Blog: https://www.constructivisttoolkit.com Reshan and Stephen are reading: The Passion Paradox, Creative Confidence, Creatively Productive, Little Book of Leadership, and Keep Going. 

Anne Janzer—author of Writing to Be Understood—shares how technical writers can make their technical writing more interesting. We discuss where technical writers may currently miss the mark in their writing, how technical writers can use cognitive science to make their writing more interesting, and small steps technical writers can take today to begin applying the concepts.

For centuries, people have searched for ways to access inspiration and streamline content creation. Whether praying to the muses or shutting themselves into dark rooms, authors use trial and error to find the methods that work for them. What if we could apply cognitive science principles to determine our own perfect methods for creativity and productivity? We welcome the author of “Writing to Be Understood, Subscription Marketing, The Workplace Writer's Process and the focus of today's episode  “The Writer's Process: Getting Your Brain in Gear", Anne Janzer We talk about: Behavioural writing sciences Anne's 2 writing systems, The Muse and the Scribe The focus and discipline of the Scribe The intuition, creativity, and empathy of the Muse Attention and focus strategies Flow Managing time Self-discipline and procrastination The 7 step writing process The drafting period The revision period What type of editor The biases we will encounter Feedback Corporate Writing More about Anne here: https://annejanzer.com/writers-process/ Other shows like this here: https://soundcloud.com/search?q=sell%20with%20style%20innovation%20show

Brie Sheldon and I struggle with our inner beasts as we take a look at both Mind Your Manners and Be Understood from their game Turn. These moves represent how characters handle the instincts of their beast and human selves as they attempt to navigate their everyday lives. Mechanically these moves can contribute to Exposure, leading characters closer to being revealed as shapeshifters and provide a springboard for endless narrative opportunities. We also talk about the GM principles in Turn and how they contribute to addressing character struggles. You can follow Brie on Twitter at twitter.com/thoughtygames and visit their website at briecs.com Content featured in this episode is from the game Turn by Brie Sheldon. You can learn more and back Turn on Kickstarter at tinyurl.com/TurnKS Music is by Nick Gravelyn. You can find more of his work at nickgravelyn.com You can follow the show on Twitter at twitter.com/thehardmove Please consider subscribing to The Hard Move on iTunes or your podcast platform of choice. --- Support this podcast: https://anchor.fm/thehardmove/support

英语美文-移情聆听Empathic Listening 今天继续和大家分享《高效能人士的七个习惯》中的经典篇章。今天要学习的文字讲述的是高效能人士的第五个习惯-知彼解己。这个篇章中，摘选了我们生活中最常见的一个对话场景-一对母子的对话。这段对话真实还原了我们与人交流的时最常见的一种沟通思维和误区，不少人在没有认真聆听后，草率甚至的粗鲁的给出自己认为对的解决方案。甚至以各种理由强形要求诉说者接受自己的想法。而这篇文章列举出了我们聆听别人的层次以及应该如何真正的聆听他人，从而做到真正了解他人的方法。 New Words:incredulously[in'kredjuləsli] adv. 不相信地，怀疑地sacrifice ['sækrɪfaɪs] n. 牺牲；祭品diagnose ['daɪəgnəʊz; -'nəʊz]  vt. 诊断；断定interpersonal [ɪntə'pɜːs(ə)n(ə)l]  adj. 人际的；人与人之间的empathic [em'pæθɪk] adj. 移情作用的；神入的 "Come on, honey, tell me how you feel. I know it's hard, but I'll try to understand."“宝贝，和我说你是怎么想的，我知道这不容易，但是我会尽量理解你。”"Oh, I don't know, Mom. You'd think it was stupid." “可是， 妈妈，我不知道该怎么说。你一定会觉得我很傻。”"Of course I wouldn't! You can tell me. Honey, no one cares for you as much as I do. I'm only interested in your welfare. What's making you so unhappy?"“不会的。告诉我吧，宝贝儿。这个世界还有谁会比妈妈更关心你呢?妈妈就是想让你开心，可你为什么不高兴呢?”"Oh, I don't know."“我不知道该怎么说。”"Come on, honey. What is it?"“快点和我说，宝贝，是什么事情？”"Well, to tell you the truth, I just don't like school anymore."“那好，说实话，我不想上学了。” "What?" you respond incredulously. "What do you mean you don't like school? And after all the sacrifices we've made for your education! Education is the foundation of your future. If you'd apply yourself like your older sister does, you'd do better and then you'd like school. Time and time again, we've told you to settle down. You've got the ability, but you just don't apply yourself. Try harder. Get a positive attitude about it."“什么?”你简直不敢相信自己的耳朵，“你说什么?你不想上学了?为了让你上学，我们做了那么大的牺牲!接受教育是为你的将来打基础。如果你像你姐姐那样用功的话，成绩一定会好起来，那样你就喜欢上学了。我们跟你说过多少次了，一定要安心学习。你有这个能力，可就是不愿意用功。要努力，要积极向上才行啊!” Pause沉默 "Now go ahead. Tell me how you feel."“说吧，跟我说说你到底是怎么想的。” We have such a tendency to rush in, to fix things up with good advice. But we often fail to take the time to diagnose, to really, deeply understand the problem first. If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek First to Understand, Then to Be Understood. This principle is the key to effective interpersonal communication.我们总是喜欢这样匆匆忙忙地下结论，以善意的建议快刀斩乱麻地解决问题。不愿意花时间去诊断，深入了解一下问题的症结。如果要让我用一句话总结人际关系中最重要的一个原则，那就是:知彼解己。这是进行有效人际沟通的关键。 When another person speaks, we're usually "listening" at one of four levels. We may be ignoring another person, not really listening at all. We may practice pretending. “Yeah. Uh-huh. Right. "We may practice selective listening, hearing only certain parts of the constant chatter of a preschool child. Or we may even practice attentive listening, paying attention and focusing energy on the words that are being said. But very few of us ever practice the fifth level, the highest form of listening, empathic listening. 事实上，大部分人都是这么自以为是。我们的聆听通常有四个层次。一是充耳不闻，压根就不听别人说话;二是装模作样，“是的!嗯!没错!”;三是选择性接收，只听一部分 ，通常学龄前儿童的喋喋不休会让我们采取这种方式;四是聚精会神，努力听到每一个字。但是，很少有人会达到第五个层次，即最高层次-移情聆听。 Empathic listening involves much more than registering, reflecting, or even understanding the words that are said. Communications experts estimate, in fact, that only 10 percent of our communication is represented by the words we say. Another 30 percent is represented by our sounds, and 60 percent by our body language. In empathic listening, you listen with your ears, but you also, and more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behavior. You use your right brain as well as your left. You sense, you intuit, you feel. 移情聆听不只是理解个别的词句而已。据专家估计，人际沟通仅有10%过语言来进行，30%取决于语调与声音，其余60%则得靠肢体语言。所以在移情聆听的过程中，不仅要耳到，还要眼到、心到;用眼睛去观察，用心灵去体会。

英语美文-移情聆听Empathic Listening 今天继续和大家分享《高效能人士的七个习惯》中的经典篇章。今天要学习的文字讲述的是高效能人士的第五个习惯-知彼解己。这个篇章中，摘选了我们生活中最常见的一个对话场景-一对母子的对话。这段对话真实还原了我们与人交流的时最常见的一种沟通思维和误区，不少人在没有认真聆听后，草率甚至的粗鲁的给出自己认为对的解决方案。甚至以各种理由强形要求诉说者接受自己的想法。而这篇文章列举出了我们聆听别人的层次以及应该如何真正的聆听他人，从而做到真正了解他人的方法。 New Words:incredulously[in'kredjuləsli] adv. 不相信地，怀疑地sacrifice ['sækrɪfaɪs] n. 牺牲；祭品diagnose ['daɪəgnəʊz; -'nəʊz]  vt. 诊断；断定interpersonal [ɪntə'pɜːs(ə)n(ə)l]  adj. 人际的；人与人之间的empathic [em'pæθɪk] adj. 移情作用的；神入的 "Come on, honey, tell me how you feel. I know it's hard, but I'll try to understand."“宝贝，和我说你是怎么想的，我知道这不容易，但是我会尽量理解你。”"Oh, I don't know, Mom. You'd think it was stupid." “可是， 妈妈，我不知道该怎么说。你一定会觉得我很傻。”"Of course I wouldn't! You can tell me. Honey, no one cares for you as much as I do. I'm only interested in your welfare. What's making you so unhappy?"“不会的。告诉我吧，宝贝儿。这个世界还有谁会比妈妈更关心你呢?妈妈就是想让你开心，可你为什么不高兴呢?”"Oh, I don't know."“我不知道该怎么说。”"Come on, honey. What is it?"“快点和我说，宝贝，是什么事情？”"Well, to tell you the truth, I just don't like school anymore."“那好，说实话，我不想上学了。” "What?" you respond incredulously. "What do you mean you don't like school? And after all the sacrifices we've made for your education! Education is the foundation of your future. If you'd apply yourself like your older sister does, you'd do better and then you'd like school. Time and time again, we've told you to settle down. You've got the ability, but you just don't apply yourself. Try harder. Get a positive attitude about it."“什么?”你简直不敢相信自己的耳朵，“你说什么?你不想上学了?为了让你上学，我们做了那么大的牺牲!接受教育是为你的将来打基础。如果你像你姐姐那样用功的话，成绩一定会好起来，那样你就喜欢上学了。我们跟你说过多少次了，一定要安心学习。你有这个能力，可就是不愿意用功。要努力，要积极向上才行啊!” Pause沉默 "Now go ahead. Tell me how you feel."“说吧，跟我说说你到底是怎么想的。” We have such a tendency to rush in, to fix things up with good advice. But we often fail to take the time to diagnose, to really, deeply understand the problem first. If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek First to Understand, Then to Be Understood. This principle is the key to effective interpersonal communication.我们总是喜欢这样匆匆忙忙地下结论，以善意的建议快刀斩乱麻地解决问题。不愿意花时间去诊断，深入了解一下问题的症结。如果要让我用一句话总结人际关系中最重要的一个原则，那就是:知彼解己。这是进行有效人际沟通的关键。 When another person speaks, we're usually "listening" at one of four levels. We may be ignoring another person, not really listening at all. We may practice pretending. “Yeah. Uh-huh. Right. "We may practice selective listening, hearing only certain parts of the constant chatter of a preschool child. Or we may even practice attentive listening, paying attention and focusing energy on the words that are being said. But very few of us ever practice the fifth level, the highest form of listening, empathic listening. 事实上，大部分人都是这么自以为是。我们的聆听通常有四个层次。一是充耳不闻，压根就不听别人说话;二是装模作样，“是的!嗯!没错!”;三是选择性接收，只听一部分 ，通常学龄前儿童的喋喋不休会让我们采取这种方式;四是聚精会神，努力听到每一个字。但是，很少有人会达到第五个层次，即最高层次-移情聆听。 Empathic listening involves much more than registering, reflecting, or even understanding the words that are said. Communications experts estimate, in fact, that only 10 percent of our communication is represented by the words we say. Another 30 percent is represented by our sounds, and 60 percent by our body language. In empathic listening, you listen with your ears, but you also, and more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behavior. You use your right brain as well as your left. You sense, you intuit, you feel. 移情聆听不只是理解个别的词句而已。据专家估计，人际沟通仅有10%过语言来进行，30%取决于语调与声音，其余60%则得靠肢体语言。所以在移情聆听的过程中，不仅要耳到，还要眼到、心到;用眼睛去观察，用心灵去体会。

英语美文-移情聆听Empathic Listening 今天继续和大家分享《高效能人士的七个习惯》中的经典篇章。今天要学习的文字讲述的是高效能人士的第五个习惯-知彼解己。这个篇章中，摘选了我们生活中最常见的一个对话场景-一对母子的对话。这段对话真实还原了我们与人交流的时最常见的一种沟通思维和误区，不少人在没有认真聆听后，草率甚至的粗鲁的给出自己认为对的解决方案。甚至以各种理由强形要求诉说者接受自己的想法。而这篇文章列举出了我们聆听别人的层次以及应该如何真正的聆听他人，从而做到真正了解他人的方法。 New Words:incredulously[in'kredjuləsli] adv. 不相信地，怀疑地sacrifice ['sækrɪfaɪs] n. 牺牲；祭品diagnose ['daɪəgnəʊz; -'nəʊz]  vt. 诊断；断定interpersonal [ɪntə'pɜːs(ə)n(ə)l]  adj. 人际的；人与人之间的empathic [em'pæθɪk] adj. 移情作用的；神入的 "Come on, honey, tell me how you feel. I know it's hard, but I'll try to understand."“宝贝，和我说你是怎么想的，我知道这不容易，但是我会尽量理解你。”"Oh, I don't know, Mom. You'd think it was stupid." “可是， 妈妈，我不知道该怎么说。你一定会觉得我很傻。”"Of course I wouldn't! You can tell me. Honey, no one cares for you as much as I do. I'm only interested in your welfare. What's making you so unhappy?"“不会的。告诉我吧，宝贝儿。这个世界还有谁会比妈妈更关心你呢?妈妈就是想让你开心，可你为什么不高兴呢?”"Oh, I don't know."“我不知道该怎么说。”"Come on, honey. What is it?"“快点和我说，宝贝，是什么事情？”"Well, to tell you the truth, I just don't like school anymore."“那好，说实话，我不想上学了。” "What?" you respond incredulously. "What do you mean you don't like school? And after all the sacrifices we've made for your education! Education is the foundation of your future. If you'd apply yourself like your older sister does, you'd do better and then you'd like school. Time and time again, we've told you to settle down. You've got the ability, but you just don't apply yourself. Try harder. Get a positive attitude about it."“什么?”你简直不敢相信自己的耳朵，“你说什么?你不想上学了?为了让你上学，我们做了那么大的牺牲!接受教育是为你的将来打基础。如果你像你姐姐那样用功的话，成绩一定会好起来，那样你就喜欢上学了。我们跟你说过多少次了，一定要安心学习。你有这个能力，可就是不愿意用功。要努力，要积极向上才行啊!” Pause沉默 "Now go ahead. Tell me how you feel."“说吧，跟我说说你到底是怎么想的。” We have such a tendency to rush in, to fix things up with good advice. But we often fail to take the time to diagnose, to really, deeply understand the problem first. If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek First to Understand, Then to Be Understood. This principle is the key to effective interpersonal communication.我们总是喜欢这样匆匆忙忙地下结论，以善意的建议快刀斩乱麻地解决问题。不愿意花时间去诊断，深入了解一下问题的症结。如果要让我用一句话总结人际关系中最重要的一个原则，那就是:知彼解己。这是进行有效人际沟通的关键。 When another person speaks, we're usually "listening" at one of four levels. We may be ignoring another person, not really listening at all. We may practice pretending. “Yeah. Uh-huh. Right. "We may practice selective listening, hearing only certain parts of the constant chatter of a preschool child. Or we may even practice attentive listening, paying attention and focusing energy on the words that are being said. But very few of us ever practice the fifth level, the highest form of listening, empathic listening. 事实上，大部分人都是这么自以为是。我们的聆听通常有四个层次。一是充耳不闻，压根就不听别人说话;二是装模作样，“是的!嗯!没错!”;三是选择性接收，只听一部分 ，通常学龄前儿童的喋喋不休会让我们采取这种方式;四是聚精会神，努力听到每一个字。但是，很少有人会达到第五个层次，即最高层次-移情聆听。 Empathic listening involves much more than registering, reflecting, or even understanding the words that are said. Communications experts estimate, in fact, that only 10 percent of our communication is represented by the words we say. Another 30 percent is represented by our sounds, and 60 percent by our body language. In empathic listening, you listen with your ears, but you also, and more importantly, listen with your eyes and with your heart. You listen for feeling, for meaning. You listen for behavior. You use your right brain as well as your left. You sense, you intuit, you feel. 移情聆听不只是理解个别的词句而已。据专家估计，人际沟通仅有10%过语言来进行，30%取决于语调与声音，其余60%则得靠肢体语言。所以在移情聆听的过程中，不仅要耳到，还要眼到、心到;用眼睛去观察，用心灵去体会。

In this podcast Chris and Becca toast the first 100 episodes of the Smarty Pants Book Marketing Podcast by reminiscing about their favorite guests and shows, talking about where the podcast is headed in the next 100 episodes, and celebrating a nod from Digital Book World. The podcast closes with an invitation for listeners to give input about where the next 100 episodes should go. And don't miss the special announcement at the end of the show notes. Show Notes & Links: Nominees for Best Use of Podcasting for Book Marketing Award (Digital Book World annual awards). We recommend you check out the other nominees' shows here: The Creative Penn Podcast with Joanna Penn The Science Fiction & Fantasy Book Marketing Podcast with Lindsay Buroker Minorities in Publishing with Jenn Baker Read it Forward (Penguin Random House) Macmillan Podcasts Specific Episodes We Mentioned in the Show: We believe all 100 episodes are smarty pants episodes, but here are just a few of the favorites we mentioned in the show: Episode 99 - Writing to Be Understood with Anne Janzer (nonfiction) Episode 92 - How to Take Your Readers From Strangers to Superfans with David Gaughran Episodes 89-90: Crisis Management For Authors (Chris) Episode 87: How to Run Successful Book Promotions with Ricci Wolman (Written Word Media) Episode 85 - Marketing to Teens and Instagram with Kate Tilton Episode 72 - Where Book Marketing Is Going in 2018 with Kevin Tumlinson (Draft2Digital) Episode 62 - How to Get Into the Inbox with Tom Tate (AWeber) Episode 41 - What's Data Got to Do With Book Sales? with Honoree Corder and Brian Meeks Episode 37 - How to Build Loyal Readers with Author Roni Loren Episode 18 - Blogging to Build an Audience with Anne Allen Episode 15 - Writing Without Bullshit with Josh Bernoff (nonfiction) ** SPECIAL ANNOUNCEMENT** Becca's October Write Better-Faster online class still has some openings. If you've been waiting to get into this popular class, now's your chance. Check out the class in this link for more info. **YOUR CHANCE TO TELL US WHAT TO DO!** We'd like to know what you'd like to see in the next 100 podcasts. Or maybe share with us some personal highlights from the first 100 episodes. Just go to the comments (cksyme.com/episode100) and let 'er rip! Inquiring minds want to know.

Gary Gunn is a dating-confidence coach, keynote speaker and best-selling author. You can schedule a free consultation call with Gary at the following link: https://calendly.com/garygunn/consultation/ Or visit his Social Attraction website to gain access to his free training pack worth £149; including: - 9 in-depth ways to approach women video course - Meet, attract & date women 3-day audio training - PDF handbook from his live training events https://www.socialattraction.co.uk/ So on today's episode we're going to be looking at the book The Seven Habits of highly successful People which is written by Stephen Covey. In this podcast I go through each of the 7 habits which Covey suggests and then relate then to dating; specifically. Habit 1: Be Proactive – so taking control of your dating life. Habit 2: Begin with the End in Mind – know the exact type of woman we would like to end up dating. Habit 3: Put First Things First – take one step at a time when we are approaching women to stop us becoming overwhelmed. Habit 4: Think Win/Win – so what is it that women want from us; what is the value exchange. Habit 5: Seek First to Understand, Then to Be Understood – learning what women are attracted to on a biological level. Habit 6: Synergize – working together as a team to either develop our lives. or as a couple. Habit 7: Sharpen the saw – Self develop outside of dating.

Discover more tech podcasts like this: Tech Podcast Asia. Produced by Pikkal & Co - Award Winning Podcast Agency. [00:05] Introduction to UPS2 - The 7 Habits of Highly Effective People by Stephen Covey - UpSchool Book Reviews with Graham D Brown [00:30] What does the 7 Habits teach entrepreneurs about success that many books get wrong? [00:55] Why do most people not like habits? [02:00] Habit 1 - Be Proactive [02:50] Habit 2 - Begin with the End in Mind [04:50] Habit 3 - Put First Things First (The important/urgent quadrant) [05:55] Habit 4 - Think Win-Win [07:25] Habit 5 - Seek First to Understand then Be Understood [08:45] Habit 6 - Synergize [09:45] Habit 7 - Sharpen the Saw

 Overview of Episode #13: In this episode you'll hear real life examples from real people about their best and worse bosses, what they did that worked or didn't work and the impact it had on them and the business. I share Important research about what you specifically need to do as a leader to improve revenue, increase customer service, drive productivity and reduce turnover. Learn about four important leadership skills you can master to become a best boss! Important research that tells you EXACTLY what you need to do as a leader to improve revenue, increase customer service, drive productivity and reduce turnover. Real life examples from three different people about their best and worse bosses. Four important best boss skills Contact Suzie Schedule a Complimentary Consulting Call or Send Me Feedback FREE OFFER, Get This eCourse:  Managing My Team - Building My Leadership Skills Six Week, Self-Paced eCourse Three simple steps to get this class for free: 1) Subscribe to this show via iTunes (for iPhone and iPad users) or via Stitcher and, 2) Leave a Review.  3) Send me an email suzie@pricelessprofessional.com letting me know that you subscribed and left a review, and I will send you materials for: Managing My Team - Building My Leadership Skills Six Week, Self-Paced eCourse Full shownotes online: www.pricelessprofessional.com/fourskills Timing on Recording: @ 5:03 --- Topic #1:  Who Were Your Best and Worse Bosses? Beth Zullo describes her best boss Kelly Vandever, Speaking Practically, describes her worse boss It's Sunday night and you are getting ready for work.  How did you feel when you were going to work for your best boss?  What about for your worse boss? Favorite quote, "I may forget what you said and did, but I will NEVER forget how you made me feel." Best Boss Descriptor themes that I've heard over the years, from all types of audiences: that he or she was a good listener; they were fair; they're very knowledgeable;  knew their job so you respected them; could be tough, but also kind, and supportive; he was  direct and a good communicator.  Worse Boss Descriptor themes that I've heard over the years, from all types of audiences:  he or she never listened; they were unfair; played favorites; she was arbitrary in her decisions so I never knew which way they were going to go; dictator; too easy/pushover;  cruel, mean jokes; inconsistent; weak, and not honest.  Impact of a bad boss on morale and performance.  Kelly Vandever's experience.  "We wanted to be heard... innovation comes from people being willing to step up..."   Timing on Recording: @  21:25 --- Topic # 2: Gallup's Research: EXACTLY What You Need to Do Recap of Gallup's Study: First Break All the Rules: What Great Managers Do Differently Effective leaders per 25 person team:  increased profitability through higher monthly revenues (a minimum of $80,000 month) increased customer loyalty, lower turnover and a big increase in productivity. Gallup determined that high performance teams and the strength of the workplace can be assessed with these twelve questions that are broken down into four main categories that represent the employees mindset. WHAT DO I GET? 1.    Do I know what is expected of me from work? 2.    Do I have the materials and equipment I need to do my work right?WHAT DO I GIVE? 3.    At work, do I have the opportunity to do what I do best every day? 4.    In the last seven days, have I received recognition or praise for doing good work? 5.    Does my supervisor, or someone at work, seem to care about me as a person? 6.    Is there someone at work who encourages my development?DO I BELONG HERE? 7.    At work, do my opinions seem to count? 8.    Does the mission/purpose of my company make me feel important? 9.    Are my co-workers committed to doing quality work? 10.    Do I have a best friend at work?HOW CAN WE ALL GROW? 11.    In the last six months, has someone at work talked to me about my progress? 12.    This last year, have I had opportunities at work to learn and grow? Timing on Recording: @  28:14 --- Topic #3: Four Skills Best Bosses Have Mastered These four skills: Easy to understand and discuss. Just make sense. Practical and point things you can begin doing more of, right away.  Foundational skills that can be used in every conversation and interaction. Universal, base line skills for ALL levels of leadership    The acronym to remember the four skills: C.A.L.L. C- Cultivate a positive sense of self in others. A -Address problems quickly by focusing on behaviors and facts. L. Lead by inviting input and participation. L. Listen aggressively. These skills will help you:  Help people rise to their potential and a higher level of performance Act quickly and be direct and specific when there are problems Get to get into the habit of getting people involved  n decisions so that they are more committed to the decisions that are made and help you make better decisions Become one of those very rare leaders who listens to, really listens, to people.  (When you master Listening Aggressively skill people will talk about you with wonder and awe, they will follow you and stay with you!) Timing on Recording: @ 30:15 --- Topic #4: Cultivate a Positive Sense of Self in Others Cultivate a Positive Sense of Self in Others - This is the ability to sustain or build self confidence in others.  Kelly shares about her best boss, and how she did this skill really well. Definition of Sense of Self:  This is a measure of a person's awareness of who they are;  it is a person's ability to discern their own self-worth. People ARE responsible for their own sense of self, (background, choices, and more) but you can, as someone's leader, positively influence how well they see or believe in their ability to potentially do something, by your expression, of their value. What Beth Zullo's best boss did – when she started new on the job. I'm always thinking, in every conversation, with every personfrom my neighbors to my clients: - Can I cultivate a positive sense of self in this conversation? - Can I make things better by my contribution? - Can I see something good in this person and express it either by my actions or by just listening well or by reminding them of something that they've done well? - Is what I am about to share – going tohelp this person, hurt this person or am I just saying something to make me look good.  (From another favorite book: Unleashed! Expecting Greatness and Other Secrets of Coaching for Exceptional Performance ) As a leader – if you can think about yourself as a person who is an advocate for each person's potential and NOT primarily a judge or critic around what is not working, according to Gallup's research, you will create a stronger team. 3:1 ratio - three to one, three positives, for every one course correction We're talking about seeing someone's potential – and projecting that good to that person through your actions and words.  GREAT leaders – positively influence others.You have to decide that that means something, and that you want to be that kind of leader.  Ask yourself: have I left this person, after my interaction with them, in a stronger frame of mind? Have I strengthened them in some way by expressing my belief in them? Phil Davis shares about finding your "True North"  and reminds us that leadership is a sacred duty.   Timing on Recording:  @ 49:43 --- Topic #5: Address Problems Quickly.  Focus on Behaviors and Facts This is the ability to quickly, specifically and factually discuss problems and employee performance. Behaviors: Facts Specific Objective Rational  Creates More Openness to Discussion... and you'll make more progress What you see someone do, things you see and hear Attitude: Opinion General Subjective Emotional   Will Create Defensiveness... will create more arguments. What you think someone is feeling or thinking My own Best Boss story with Tony My materials and training via online classes http://pricelessprofessional.com/leadershiponline Timing on Recording: @ 55:54  --- Topic #6:  Lead By Inviting Participation and Input  This is the ability to improve connection, personal rapport and commitment by inviting participation and exchange of information and opinions. Gallup survey number 7 out of the 12, in the section where employees are thinking – Do I belong here?  And the first statement is: Do my opinions count? Beth Zullo, how her best boss did this… Power formula: ED = RD X CD.  (Effective decisions equal the (right decisions) multiplied by (commitment to the decisions)    Your employees want and need to be heard… A very wise leader that I respect greatly and who is one of my best leaders always said, "I may not obey but I can definitely listen." www.pricelessprofessional.com/audible  -   Free Audio Download, with a 30 day trial using my link: Crucial Conversations: Tools for Talking When the Stakes are High  It's a mature thing to do as a leader, not to shut people down, or not to do the other thing, which is just to have everybody vote. If you do either one of those things too often, it will shut people down and you won't get the level of commitment that you want.  Actions You Can Take: - Sharing information with team members. - Giving team members recognition for their contributions. - Delegating a task to a team member. - Involving team members in decision making. - Asking team members for their ideas about a problem. - Asking team members for their help Timing on Recording: @ 1:10:13  --- Topic #7: Listen Aggressively Listening aggressively is to hear with determination and energetic pursuit, demonstrating a desire to understand. Here's Beth's best bosses ability to listen well… Being present with someone is a gift.  There's a great quote that I love here. It says, "The greatest compliment that was ever paid to me was when one asked me what I thought, and attended to my answer”  Thoreau A book recommendation: Seven Habits of Highly Effective People.  One of the seven habits:  Seek First to Understand, Then to Be Understood. So powerful. You want to understand where people are coming from, even if you disagree with what they are saying. Free audio download with a 30 day trial using my link: pricelessprofessional.com/audible   Listening aggressively means that you are focused on hearing in a determined and energetic way.  When you are doing it well, you demonstrate your desire to understand by asking questions and listening with NO agenda other than to understand. Beth shared about her boss and how he made people feel, “It made a person feel good – wow, he heard me.” There are so many people who are not good at listening aggressively. It's, basically, listening to others without interrupting. It's listening and expressing support. It's asking questions to get more information. It's having an open mind, even when you disagree with what they're saying. Even if the other person is being defensive, you stay focused on listening so that you truly understand.  It's a key skill as a parent, coach, friend, family member AND in arbitration and closing any kind of conflict. The tool I use to help myself listen aggressively, and that I teach in workshops is: RPSA.  This stands for powerful steps in listening:  reflect, probe, support, advise.  My Article: The Forgotten Charismatic Leadership Skill: It Might Surprise You...  We all have some negative listening habits.  My Article: Improving Listening Skills  - Do You Have Any of These Negative Listening Habits   Timing on Recording: @ 1:10:13  --- Topic #8: Thank You and Free Offer THANK YOU: Beth Zullo. I wish you well as you move from her role at GGC and goes back into teaching, where she'll be helping middle schoolers. If you need help with a presentation, and or giving your people to permission to speak contact: Kelly Vandever – Speaking Practically. Her website: www.speakingpractically.com If you need help to Outsource HR functions, or need consulting on compensation, strategy or business alignment, contact: Phil Davis – Flex HR.  His website: www.flexhr.com FREE OFFER, Get This eCourse:  Managing My Team - Building My Leadership Skills Six Week, Self-Paced eCourse Three simple steps to get this class for free: 1) Subscribe to this show via iTunes (for iPhone and iPad users) or via Stitcher and, 2) Leave a Review.  3) Send me an email suzie@pricelessprofessional.com letting me know that you subscribed and left a review, and I will send you materials for: Managing My Team - Building My Leadership Skills Six Week, Self-Paced eCourse     Subscribe via iTunes or Leave a Review Related Podcasts:  How to Train and Retain the Millennial / Generation Y Employee M.O.R.E. Motivation In the Workplace The Workplace Motivators Assessment Related Service: TRAIN/COACH: Corporate Leadership Training, Team Building and Coaching Programs Employee Selection Assessment Tools and Resources Schedule a Complimentary Consulting Call or Send Me Feedback: Contact Suzie STAY IN TOUCH: Are you a leader, trainer or consultant focused on building a Wake Up Eager Workforce?  Subscribe to this Podcast Here.   You can also sign up for monthly email updates, here.   Thank you for being a part of this!!  

Negative conversation can get in the way of building relationships, networking and negotiating. It can also cause you to lose credibility and repel people. We all know people that we try to avoid because of their poor communication skills. We do not want to be one of those people. I heard a story recently of a conversation where a gentleman continued to interrupt and talk over the other person during a candid conversation on how to improve conditions in his company. Is there anything more annoying than someone interrupting you while you're talking? Not only is it rude but in this scenario it nearly undermined the entire purpose of the conversation. In his bestselling book, The 7 Habits of Highly Effective People, Stephen R. Covey states that Habit Number Five is Seek First to Understand, Then to Be Understood. For some of us, this may be the most difficult habit to master. There is a video of Mr. Covey teaching this principle by means of The Indian Talking Stick. He demonstrates that the best way to learn and practice emphatic listening is to give your full attention to the person holding the Talking Stick or whatever object you have available to you. The key here is that you must remain quiet until they are finished. When they feel understood, they will pass the object to you. Then, it is your turn to state your case and so on until everyone feels heard and understood. Some other things to avoid is constant complaining, being disagreeable and talking down to people. Eliminating negative habits in your communication is not an easy task and it requires practice. It means having to be aware of what you are saying and how you are saying it at all times. The results are worth the effort. Think and listen before you speak. Have a great week! Pierce