Podcasts about existing customers

Andy, Hibbo and Mo preview FPL Gameweek 11. Is it time for Manchester United players?! All aboard the Solanke trains?! Is no Haaland the way forward?! Plus, the boys reveal their GW11 transfer plans! This pod is sponsored by FANTEAM!

Andy, Hibbo and Mo preview FPL Gameweek 10. Is it time to sell Haaland, what should we do if Gabriel is out, and what does a Wildcard draft look like?! This pod is sponsored by FANTEAM!

Evan Goldberg has been leading NetSuite for 26 years and counting. In this episode, Evan reflects on the journey of building NetSuite—from launching it with Larry Ellison's support, to scaling through its IPO, and eventually being acquired by Oracle for $9.3B. He shares his leadership philosophies around humor and empathy, lessons learned from Larry Ellison and Marc Benioff, and why he still feels passionate about the business after all these years. [0:00] Intro[1:13] Lessons from Economic Crises[2:22] The Importance of Existing Customers[4:24] Founding and Early Days of NetSuite[6:32] The Pivot to Business Software[10:26] NetSuite's Growth and Customizability[20:26] AI and the Future of NetSuite[32:24] The Role of Customizability in NetSuite's Success[38:49] Balancing Profitability and Growth[40:46] Leadership Evolution and Management Philosophy[46:59] The Importance of Empathy in Leadership[48:42] Navigating Hypergrowth and Tough Decisions[51:11] Consumer Quality in Enterprise Software[52:31] Oracle's Transformation and Redwood Design System[55:57] Maintaining Focus Amid Distractions[59:39] Company Culture and Humor[1:03:03] NetSuite's Unique Position within Oracle[1:10:15] Involvement with the V Foundation[1:13:52] Reflections on Founding and Leadership[1:16:38] Conclusion and Final Thoughts  Executive Producer: Rashad AssirProducer: Leah ClapperMixing and editing: Sam Dewees and JR Bohannon Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

► Watch Our Episode About Kill Switches and Ad CyclingIn this episode, Josh breaks down the difference between "Engaged Audiences" and "Existing Customers" in Meta's Advantage+ campaign. He also shares how to use them effectively inside your campaign and our recommendations for them This is a technical episode that should answer all your questions about these 2 different features.-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-► Special Podcast Listener Deal On Our Scientific Facebook Ads Testing Course + Free 30-Minute Ads Expert Call Included (Only $10)► Leave Us An Honest Rating, Email An Image Of Your Rating To team@theecommercealley.com, We'll Send You A $10 Amazon Gift Card As An Appreciation Gift!► Learn About Our Mentorship Program For Ecom Brands Making Over $10k/month► Follow Josh on social media: YouTube | Instagram | Facebook | TikTok | ► Click here to join our free Facebook group to get additional resources & access to weekly LIVE workshops that will help grow your revenue.

Dan & Ian talk to a listener who's running a SaaS business that within one year got to $8K MRR. The business is full of potential and opportunities, but the risks involved with having all of your customers come from one channel looms heavily in the background. They discuss topics like how to build relationships with customers, increase average cart value, how to grow your business when you're not a sales and marketing expert, and more. Dan & Ian brainstorm ideas about how this founder can future-proof his business while still maintaining his ideal lifestyle. TMBA email subscribers can submit their business to be reviewed with Dan & Ian on the pod. Subscribe to the TMBA newsletter. (https://tropicalmba.com/subscribe) Today's guest is Pavel Schoffer, founder of Beaver Codes (https://beaver.codes/#:~:text=My%20name%20is%20Pavel%20Schoffer,our%20CTO%20and%20founder%20%E2%80%93%20Pavel.). Connect with us: Dan: @TropicalMBA (https://twitter.com/TropicalMBA) or dan@tropicalmba.com Ian: @AnythingIa (https://twitter.com/AnythingIan)n or ian@tropicalmba.com Chapters: (00:00:13) Introduction and Background (00:08:23) Building a Successful Lifestyle Business with Beaver Codes (00:09:50) Navigating Platform Risk and Diversification (00:11:04) Expanding the Business: Leveraging the Passionate Customer Base (00:13:34) Reaching Out to Customers and Gathering Insights (00:23:49) Managing Online Reviews and Filtering Options (00:25:50) Automating Review Responses and AI Integration (00:33:59) Balancing Platform Risk and Diversification (00:35:41) Upselling Premium Features to Existing Customers (00:37:39) Identifying Personal Passion and Building Relationships (00:42:02) Recognizing Expertise and Hiring for Growth (00:42:52) Bringing in Talent and Sharing Wisdom (00:44:28) Maximizing Personal and Business Potential Useful links: Connect with other entrepreneurs (https://dynamitecircle.com/join-dc/) Coaching for $250K+ founders (https://dynamitecircle.com/dc-accelerator) Community for 1M+ founders (https://dynamitecircle.com/dc-black) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Listen on YouTube (https://www.youtube.com/@OfficialTropicalMBA) Follow us on Instagram (https://www.instagram.com/tropicalmba/) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan, Lucy Bella Simkins, Brian Balfour, Nick Huber, Mike Michalowicz, Greg Crabtree, Jordan Gal Additional episodes you might enjoy: “3 Million in Revenue is a Death Zone" - Financial Strategy with Greg Crabtree (https://tropicalmba.com/episodes/3-million-death-zone) The Anti-Agency Agency + High ROI Customer Acquisition (https://tropicalmba.com/episodes/anti-agency-high-roi) The Secret Weapon to Pricing Power (https://tropicalmba.com/episodes/secret-weapon-pricing-power)

Our industry is in the middle of a perfect storm that will demolish agents who are unequipped to deal with what's ahead: http://CraigProctorConsult.com Top 3 Ways to Leverage Existing Customers to Get More Listings Craig Proctor's Real Estate Success System has created more Millionaire Agents than any other coach or trainer. Leveraging his own highly successful 20+ year real estate career (selling 500+ homes/year and twice #1 for RE/MAX Worldwide) Craig Proctor helps agents transform their real estate jobs into highly lucrative real estate businesses, teaching them how to earn more and work less. #CraigProctor #realestatecoaching ​ #realestate #CraigpProctorcoaching Book a Call Here: http://CraigProctorConsult.com

In this episode of the Health Tech Marketing Show, Adam is joined by Mark Erwich, a super-experienced healthcare technology marketer, to discuss the importance of customer marketing and how to implement it in your organization effectively. Given how hard it is to win new customers, keeping and growing your current customers is even more important. t is much easier and more cost-effective to retain and grow current relationships than to acquire new ones. As Mark points out more businesses have shifted towards subscription-based models putting more emphasis on increasing Annual Recurring Revenue (ARR) Mark reviews several strategies for creating customer advocates. This includes celebrating customer success through case studies, testimonials, and references. The next level in customer marketing is to implement customer champion programs where customers are involved in press stories, webinars, and events. Social media is used to amplify this. Mark also stressed that thought leadership content is key to keeping top of mind with champion customers. advancedIn more advanced programs, customers are involved in product development through Customer Advisory Boards. We discussed how to manage negative feedback and churn risk. Close collaboration between marketing and customer success teams is critical in addressing concerns promptly and effectively. Lastly, we discussed measuring the impact of customer marketing efforts by tracking retention rates, customer participation, and the influence of advocacy on new business acquisition. Key takeaways from this episode include: The growing importance of customer marketing in the subscription-based economy Strategies for creating customer advocates through celebration, education, and engagement The need for collaboration between marketing and customer success teams to manage churn risk The significance of measuring the impact of customer marketing efforts on retention and growth Best practices for implementing a successful customer marketing program aligned with business objectives You can learn more about how to implement customer marketing in this post.

Digital Transformation of the banking value chain is a key challenge for every Banking CEO - doesn't matter where in the world they are operating. In our latest episode, joining Arjun on the #couch is Jouk Pleiter, CEO of Backbase—a platform that specializes in helping banks modernize their customer interactions by transforming their technology stack from front to back. Jouk shares his candid insights on how changing consumer expectations and the influence of challengers entering the banking sector from multiple sectors are raising the bar for innovation and encouraging banks to modernize at a faster rate and take substantive decisions that require wholesale changes in the way banks operate. Join us as we explore how the banking industry is evolving. Tune in now!#Fintech #innovation #Couchonomics #Backbase #FutureOfBanking #Payments #ai #blockchain #FinancialServices #digitaltransformation #futureoffinance Couchonomics with Arjun Season 3 is brought to you by our partners:Adyen https://www.adyen.com/ToYou https://toyou.io/arMastercard https://mastercard.com/Geidea https://geidea.net/M2P https://m2pfintech.com/Find us on our social media platforms:Arjun's LinkedIn https://www.linkedin.com/in/arjunvirsingh/Couchonomics LinkedIn https://www.linkedin.com/showcase/couchonomics-with-arjun-singh/Instagram https://www.instagram.com/couchonomics/Twitter https://twitter.com/Arjun_Vir_Singh?s=20TikTok https://www.tiktok.com/@couchonomicsSubscribe to Arjun's LinkedIn newsletter, Couchonomics Crunch: https://bit.ly/3WI4A6EOur website

In this episode, Kendra Corman shares her extensive experience in marketing, podcasting, and AI. She recounts her journey from corporate roles at Jeep and Chrysler to founding her own full-service agency, H2H Consulting, and launching KendraCorman.com for small business marketing training. Kendra discusses a memorable campaign in the B2B insurance sector that achieved over a million dollars in incremental income from existing customers through a direct mail strategy, emphasizing the importance of aligning marketing tactics with business goals. She also addresses the effectiveness of email marketing in today's environment, advocating for permission-based strategies and the significance of trust and value in building subscriber relationships. The discussion then shifts to podcasting, where Kendra highlights the benefits of consistency and providing value to audiences. AI's role in enhancing productivity and creativity in marketing is examined, with examples of how it can streamline processes and generate engaging content. Kendra's insights underscore the evolving landscape of marketing and the power of innovative strategies to achieve business success.Kendra runs the Imperfect Marketing Podcast00:21 Kendra's Marketing Journey: From Corporate to Entrepreneurship01:32 A Marketing Success Story: Maximizing Existing Customer Relationships05:57 The Power and Challenges of Email Marketing13:56 Podcasting: A Tool for Trust and Value17:10 Leveraging AI for Marketing Efficiency20:13 Closing Thoughts and Encouragement to Explore AI and Podcasting

Top 10 Takeaways

Asia Orangio (@AsiaOrangio), CEO of Demand Maven, joins me as we dive into the world of customer discovery and (go-to) market strategies. We'll discuss real-life examples, like a Gantt chart tool maker who grew their business through customer feedback. This episode is a practical guide on balancing passion with profit and tackling early-stage marketing and growth challenges.And if you kinda suck at surveys, this one is for you.In our conversation, Asia and I unravel the importance of customer interviews and debunk the myth that customers aren't willing to share their thoughts. We also explore key decisions in scaling a business, from expanding your audience to smart hiring choices. Whether you're just starting or already on your entrepreneurial journey, this episode offers valuable insights into maintaining a consistent customer base and steering your business's marketing strategy.Asia on Twitter: https://twitter.com/AsiaOrangioAsia on LinkedIn: https://www.linkedin.com/in/asiaorangio/00:00:00 Early Stage Marketing and Growth Challenges00:12:37 Overcoming Inhibition to Conduct Customer Interviews00:18:21 Considering Go-to Market and Freemium Strategies00:30:17 Navigating Audience Expansion and Maintaining Consistency00:36:24 Hiring and Building a Team00:46:19 First Hire Selection and Fractional HiresThis episode is sponsored by Acquire.comThe blog post: https://thebootstrappedfounder.com/asia-orangio-crafting-a-growth-blueprint-for-emerging-startups/ The podcast episode: https://tbf.fm/episodes/286-asia-orangio-crafting-a-growth-blueprint-for-emerging-startups The video: https://youtu.be/tQaf64794lwYou'll find my weekly article on my blog: https://thebootstrappedfounder.comPodcast: https://thebootstrappedfounder.com/podcastNewsletter: https://thebootstrappedfounder.com/newsletterMy book Zero to Sold: https://zerotosold.com/My book The Embedded Entrepreneur: https://embeddedentrepreneur.com/My course Find Your Following: https://findyourfollowing.comHere are a few tools I use. Using my affiliate links will support my work at no additional cost to you.- Notion (which I use to organize, write, coordinate, and archive my podcast + newsletter): https://affiliate.notion.so/465mv1536drx- Riverside.fm (that's what I recorded this episode with): https://riverside.fm/?via=arvid- TweetHunter (for speedy scheduling and writing Tweets): http://tweethunter.io/?via=arvid- HypeFury (for massive Twitter analytics and scheduling): https://hypefury.com/?via=arvid60- AudioPen (for taking voice notes and getting amazing summaries): https://audiopen.ai/?aff=PXErZ- Descript (for word-based video editing, subtitles, and clips): https://www.descript.com/?lmref=3cf39Q- ConvertKit (for email lists, newsletters, even finding sponsors): https://convertkit.com?lmref=bN9CZw (00:00) - Early Stage Marketing and Growth Challenges (12:37) - Overcoming Inhibition to Conduct Customer Interviews (18:21) - Considering Go-to Market and Freemium Strategies (30:17) - Navigating Audience Expansion and Maintaining Consistency (36:24) - Hiring and Building a Team (46:19) - First Hire Selection and Fractional Hires

Another new year is underway and many sales people are putting into action their plan for growing sales in this new year. Our next guest is a 20-year sales veteran who says that growing the revenue from your existing customers can be as important as prospecting. Mike Switzer interviews Jermaine Edwards, a business growth consultant in Columbia, SC.

In this podcast of The Goats of Growth, I had the pleasure of talking with Ron Gupta, Chief Revenue Officer at Ushur, an AI-powered customer experience platform. Ron highlighted the key strategy of focusing on customer retention and lifetime value, especially in the enterprise market. He stressed the importance of understanding reasons for declining revenue and investing in existing customers to expand market share. Ron also touched on challenges in scaling, emphasizing the need for strong customer success, marketing, and account management. Check out the episode for quick insights into growing a business and excelling in the world of AI and customer experience. Ron Guptas Linkedin Profile Customer Retention and Lifetime Value (00:05:42) Ron prioritizes focusing on customer retention rates and lifetime value. He explains that for enterprise companies, it is crucial to invest in existing customers, especially if there are product issues or flaws. By over investing in existing customers, companies are more likely to retain them and increase their lifetime value. Increase Market Share (00:09:01) Ron mentions that by focusing on customer retention and lifetime value, companies can automatically increase their market share. He gives an example of selling to subsidiaries within an enterprise, which allows for an increase in market share. Expand into New Markets (00:09:01) Ron also mentions that by focusing on customer retention and lifetime value, companies can expand into new geographies. He gives an example of starting with selling in the US and then expanding to the European entity of a customer. The importance of customer feedback (00:09:27) Exploring the value of gathering feedback from existing customers to improve products and features. The snowball effect of customer success (00:11:35) Discussing how satisfied customers can lead to increased case studies, higher net promoter scores, and more positive reviews, which can attract new customers. Investing in existing customers (00:13:13) Highlighting the need to allocate resources towards customer success, marketing, and account management in order to drive growth from the existing customer base. Sales Enablement and Cross-Pollination (00:18:41) Discussion on the importance of sales enablement and cross-pollination of successful strategies among customers, partners, and the university program. Selling to Existing Customers.(00:19:38) The significance of selling to existing customers, the lower cost involved, and the role of capabilities, success, marketing, and account management in this process. Motivation and Goal Setting (00:20:26) The motivation for winning, personal goal of achieving work-life balance, and the preferred timeframe for accomplishing it.

Are you ready to unlock a game-changing strategy that might just be the best-kept secret in your entrepreneurial toolkit? We're about to deep dive into a powerful money-making tip that's often overlooked, yet it's crucial for everyone from six-figure moguls to those just starting out.In today's episode, we're peeling back the layers on customer loyalty and revealing a staggering fact: Did you know that an existing customer is nine times more likely to make a repeat purchase than a new customer? That's right, nine times! This isn't just a small edge; it's a massive leap towards sustainability and growth.We often chase after the new, but what if the key to our success lies with those who have already shown their trust in us? It's time to shift our focus and start nurturing those relationships. Because when we do, selling becomes less of a hustle and more of an ongoing conversation with friends.Whether you're a seasoned product boss or just getting your feet wet, this insight is vital. So put your ears to the speakers, because we're not just discussing this incredible tip — we're going to show you how to leverage it. Get ready to tap into the potential of your existing customer base and watch as they come back for more, time and time again.Join us as we explore strategies to increase customer retention, maximize lifetime value, and transform one-time buyers into lifelong fans. Let's make it easy for our customers to keep saying "yes" to our products.Resources:Sign up for our newsletter to get these Money Tips straight to your inbox on Tuesday and have even more time to prepare for the weekend!Loving these money tips? Find all of these and so much more, plus the support of an incredible community of Product Bosses, in the Multi-Stream Machine!Connect:Website: theproductboss.comInstagram: @theproductbossMentioned in this episode:HubSpotGet Started for free with Hubspot CRM! HubSpot - Money Tips

 Dickey Singh, Founder and CEO of Cast.app the leading automation platform for companies to drive growth, sales, and referrals from their existing customers. You need to lean on the data to find out what does and doesn't resonate with customers in his conversation with the UpdateAI CEO, Josh Schachter uncoverHow Cast helps companies foster and expand their customer relationships Why underestimating the customer is not an optionWhy email is the king when it comes to reaching customers 

Ziv Yekutieli CEO of Mon4t a company that turns any standard smartphone into a sophisticated, personalized neurological medical testing device for remote and in-person testing the data of which can be used monitoring of neurological and psychiatric patients. He started his career as an electrical engineer, having experienced one of his teachers suffer from ALS, he began to study neurology alongside engineering eventually going on to study a PhD in Brain Science whilst in his engineering career eventually going to cofound Mon4t. In this episode, we discuss his journey from studying medicine and engineering to connecting neurology and technology, the prevalence of neurological conditions affecting up to one in eight people, how the number of neurologists per capita is falling and his advice for aspiring entrepreneurs to know the box before thinking outside of it. Timestamps: [00:00:01] How Telehealth accelerates teleneurology treatment [00:06:36] Telehealth advancing neurology and its complexity [00:14:02] Neurology, engineering, technology: lifelong journey [00:22:08] Know the box, identify beachhead, nurturing customers [00:28:31] Exploring brain and starting a business Get in touch with Ziv Yekutieli - https://www.linkedin.com/in/ziv-yekutieli/ https://mon4t.com/ Get in touch with Karandeep Badwal - https://www.linkedin.com/in/karandeepbadwal/ Follow Karandeep on YouTube - https://www.youtube.com/@KarandeepBadwal Subscribe to the Podcast --- Support this podcast: https://podcasters.spotify.com/pod/show/themedtechpodcast/support

  "Teaching is useless unless people are learning. Training needs to be sticky and impactful for it to truly make a difference." - Lee Cockerell There was a time in my life when I was practically living in hotels and restaurants. A lot of my time was spent observing the activity around me. I quickly recognized the significance of training effectiveness. One thing that has stuck with me was the realization that the implementation of a training is critical but often overlooked. We can conduct countless training sessions, but if they don't translate into action, what's the point? My perspective on training started to shift when I began to notice how some team members naturally excelled at their roles right after training, while others struggled, often slipping back into old habits. This observation led me to the importance of testing the training - not just immediately after, but as a consistent practice. It reminded me of learning to drive. The instructor can teach you all the rules, but unless you practice and are observed on the road, you won't truly grasp it. The same applies to any profession. The effectiveness of training lies not just in teaching, but ensuring learning has taken place. There's an adage that says teaching is useless unless learning takes place. This couldn't be more accurate in a professional environment. The effectiveness of any training program lies not just in delivering knowledge but in ensuring that knowledge translates into improved performance. This is a great episode to listen to if you're feeling like your training programs are not producing the desired results. Many leaders and trainers are struggling to ensure effective training and skill retention among their employees. Despite implementing various actions such as lectures, presentations, and reading materials, they are often met with limited engagement, low information retention, and poor application of skills in real-world scenarios. Take a listen to our conversation on impactful training execution and fostering an environment dedicated to continuous learning. One business that does a great job of helping their employees implement their training is Magical Vacation Planners. They are well trained and ready to plan your next vacation. You can reach them at 407-442-2694. Resources The Cockerell Academy About Lee Cockerell Mainstreet Leader Episode Highlights 00:02:56 - Testing What You Trained For 00:08:33 - The Importance of Execution 00:11:23 - Enforcing Training and Continuous Improvement 00:13:22 - The Best Way to Do Things 00:14:03 - Importance of Training 00:14:43 - Knowledge and Disappointments 00:15:28 - The Value of Existing Customers 00:15:47 - Training, Testing, and Enforcing

Hello and welcome to start that business podcast! I'm continuing my Q & A series to answer a couple of questions from my listeners. The question I'm answering today is: Q8: When I started my business, I gave my customers unlimited access to contact me at any time as a way to attract more customers and make a great impression. Some customers are misusing the unlimited access by contacting me at odd hours. How Do I Implement Boundaries With Existing Customers? If you have a specific business question you want me to answer, please go to startthatbusinesspodcast.com and send me your question. I pray this episode encourages you. Enjoy!   Next Steps Step #1: Leave me a written review on Apple Podcast I recorded this video to show you how to leave a review for my podcast.   Step #2: Join My Christian Business Support Group I created a new Facebook group called “Start a service-based business Community for Christian Women”. This group is for Christian women who want to start a service-based business to find support, clarity, and accountability on their new business journey. If I just described you, please come and hang out with me on my free Facebook group. Join Free Facebook Group: https://www.facebook.com/groups/startaservicebasedbusinesscommunity/   Step 3: Let's work together Email Me: gethelp@chichiukomadu.com Learn More: www.chichiukomadu.com

Coho AI, a Tel Aviv, Israel-based product-led revenue platform raised $8.5 million in seed funding. Coho AI is a product-led revenue platform that enables companies to maximize the revenue potential of their user base. I interviewed Itamar Falcon, co-founder and CEO at Coho AI. Itamar was born raised in Israel and has experience in product management and engineering. Coho AI helps established companies that have reached product-market fit evolve into product insight-driven businesses. Coho AI shows companies that a product-led growth (PLG) methodology can be applied to a wide range of SaaS companies and at different stages of the customer lifecycle. The round was led by Eight Roads, TechAviv, and a select group of angel investors, including company co-founder Ariel Maislos, Shlomo Kremer, Natan Linder, and other high-profile founders. With this funding, Coho AI allows to further build its platform that accelerates growth for B2B SaaS companies by effectively “lifting the hood” on their customer usage data. Founded 2021 HQ in Tel Aviv $8.5 raised Staff of 19 ARR < 1M (at Feb-23) Itamar Falcon's LinkedIn: https://www.linkedin.com/in/itamar-falcon/ SaaS Fundraising Story: https://www.thesaasnews.com/news/coho-ai-secures-8-5-million-in-seed-round Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page

Please call in with your BEMER horse questions, comments, and testimonials. With Raini Hale, Tiff Blum, and Cindy Schellenberg.

After a week off, we're back with 10-Minute Tuesday and we have a lot to get to so let's go!Having trouble getting folks who bought bikes over the past few years back in your store? How are you marketing to them/continuing to deliver customer service?Automated, relevant, actionable outreachBrands and Supplier ServicesMAP protection, Supplier Sync, Supplier Fulfillment, Buy Local Now, Partner PagesDedicated team working with brands and suppliers to encourage participation and investment in services that are good for them and merchantsJess Meyer jessica.m@smartetailing.comMatt Lolli matt.l@smartetailing.comNo cost to merchants beyond a SmartEtailing websiteUp Next podcast episode is out this week about our Supplier and Brand Services. The audio version in the same place you listen to 10-Minute Tuesday and also on YouTube if you want to hear and see us.If you have found our podcast and are not yet using SmartEtailing for your website or maybe you do but you haven't thought about us as your marketing agency, I encourage you to consider us and reach out with questions. EVEN IF you just want to ask questions. No strings attached.For website questions, email info@smartetailing.comFor marketing agency questions, email mark.s@smartetailing.comTech tip: Navigator Builder and its relationship, or lack thereof, with Page EditorSnack pondering of the day: favor form of carbs? If you're a current SmartEtailing website client with questions about your website, reach out to support@smartetailing.com or call 303-527-0676 x 1. If you are not currently a SmartEtaililng website client with questions about how our programs work, email info@smartetailing.com and we'll gladly show you around.Find Us on LinkedInRyan Atkinson, President + Co-OwnerSuzie Livingston, Marketing + CommunicationsMark Still, Business DevelopmentWe also publish Up Next on our YouTube channel if you'd like to watch while you listen. Here is our Up Next playlist.If you have any questions about the topics discussed in this episode of Up Next or if you have ideas for new topics we can cover, schedule a time to meet with Mark Still here or email mark.s@smartetailing.com.#email marketing #marketing #bikeshopwebsites #merchandising

Welcome to Boostly Podcast Episode 592. In this podcast episode we sit down to discuss how to maximize profits by filling booking gaps with existing customers! You don't want to miss it! • https://Boostly.co.uk • https://Boostly.co.uk/5steps • https://instagram.com/boostlyuk • https://Boostly.co.uk/guidebook • https://Boostly.co.uk/website • https://Boostly.co.uk/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

ServiceNow's FY23 Q1 subscription revenue came in at $2.024B, representing 24% growth year-over-year and beating the $1.996B analysts were expecting. ServiceNow also raised full year FY23 subscription revenue guidance, citing a pipeline that continues to look robust for the remainder of the year. ServiceNow closed 66 transactions in the quarter with over $1M in net-new ACV. This was up 27% year-over-year. ServiceNow also mentioned that 85% of its net-new ACV still comes from existing customers. In this podcast, UpperEdge's ServiceNow Practice Leader, Adam Mansfield, discusses what customers should expect from ServiceNow over the course of the upcoming year as it works to upsell and cross sell its current customers while adding net new logos. He also shares how customers can leverage ServiceNow's clear goals during their upcoming negotiations and renewals. Host: Adam Mansfield: https://bit.ly/3rPGp8r ServiceNow Commercial Advisory Services: https://bit.ly/3ls6VDt

Tim Attinger is Co-founder and President of OvationCXM, with nearly 30 years of executive management experience in financial services, financial technology and digital transformation. Prior to Co-founding OvationCXM, Tim held executive roles in digital transformation and growth with successful exits at Monitise, a global mobile money platform acquired by Fiserv and Blackhawk Network, which went public in 2013. Before this, Tim had an extensive career with Visa. He managed a $1 Billion plus global portfolio of digital businesses, led product innovation development, and was part of the executive team that took Visa Inc. public in 2008. Preceding roles including building and managing strategic growth initiatives for First Data (now Fiserv) and managing client engagements for a host of Fortune 100 companies with Windermere, a McKinsey-spinoff boutique strategy consultancy.   Questions   • Could share in your own words, even though we did read your formal bio, in terms of your background, a little bit of your journey, how you got to where you are today, in your own words, and why you do what you do? • Can you share with us a little bit about why it's so important that organizations should have customer experience as a priority for their business. What can businesses do to differentiate themselves and set themselves apart? • There's a lot of digital or digitization that's happening across different industries, and because of the digitization, and also artificial intelligence, people are losing their jobs. It is as a result of increase artificial intelligence and they're increasing efficiency, but they're also reducing the level of human input that they're utilizing What are your views on that? • What are some of the key things that we need to think about in the customer journey? • Could you share with us what's the one online resource, tool, website, or app that you absolutely can't live without in your business? • Could you also share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read recently, or even one that you read a very long time ago, but it still has left an indelible mark on your life. • Could you also share with us what's one thing that's going on in your life right now that you're really excited about - either something you're working on to develop yourself or your people? • Where can listeners find you online? • Do you have a quote or saying that during times of adversity or challenge, you will tend to revert to this quote, it kind of helps to keep you on track or get you back on track if for any reason you get derailed? Do you have one of those?   Highlights  Tim's Journey When asked about his journey, Tim shared that the funny thing about it is, it wasn't as though what you just read off was something he sat out to do consciously from the outset. And it was a bit of opportunistic starting in a consultancy, then it basically offered a role with a former client to help drive strategy and then recruited from there by some friends to go to yet another company.   So, he's spent most of his time in a particular industry and a particular kind of role. But it almost feels as though that was a happenstance rather than sort of a conscious thing that he was driving, which he guess means in retrospect, his career is a fascinating thing for him to see, because it's been highly varied, and at the same time, not necessarily overtly managed, if that makes sense.   The Importance of Prioritizing Customer Experience and What Businesses Can do to Set Themselves Apart in the Financial Sector Space Me: Well, thank you so much for sharing. We're in a very unique environment globally, as it relates to customer experience. And so, I'd like for you to share with us a little bit about why it's so important that organizations should have customer experience as a priority for their business. I know most of your experience is in the financial sector, so it'd be good to hear from your perspective, especially seeing that that space is a competitive space. What can businesses do to differentiate themselves and set themselves apart?    Tim shared that he thinks part of the challenge that enterprises find themselves in today, in particularly with respect to sort of customer experience, and how that intersects with digital transformation is that a lot of organizations are looking at customer experience as a way to optimize sort of touch points or channels of communication with customers, as opposed to sort of the way that we look at it, which is thinking about holistically the customers journey with an enterprise.   So, the customer's journey with a business, which is more than just an interaction, but it's a series of engagements as the customer tries to accomplish something in their lives or in their own business.   And so, he thinks part of the challenge that businesses have seen today is that they're thinking about touchpoints as opposed to customer journeys, which creates a challenge in how you solve for delivering great customer experience. And he thinks the reason why customer experience is increasingly important is, it's a fairly simple thing, but it bears repeating with most enterprises, that all of your revenue as an enterprise comes from paying customers.   So, the most important source of growth for your business is your customer base, frankly, the lowest cost position you can possibly have in any marketplace is to have a satisfied customer base that continues to do business with you.   So, he thinks customer experience is increasingly important in the marketplace because recruiting and then retaining and growing a customer relationship is increasingly challenging in competitive spaces. And those organizations that focus on doing it right, and particularly in orchestrating great customer journeys, which we can talk about in a little more detail. But sort of orchestrating great customer journeys will have a competitive advantage relative to organizations that are looking at the sort of either optimizing touchpoints or trying to re architect their entire sort of back-end business from a technology standpoint, as opposed to focusing from the customer back into their business.   Digitization and Artificial Intelligence – Reducing the Level of Human Input Me: Brilliant. So, you spoke about customer journey which I do want to talk about. But before we get onto the customer journey, what I wanted to find out also, especially seeing that this space is competitive. And there's a lot of digital or digitization that's happening across different industries, especially in the financial sector, for sure. And so, as a result of the digitization, and also artificial intelligence, people are losing their jobs. I'm here in Kingston, Jamaica, and over the weekend, I read an article in our local newspaper, stating that 100 persons in the BPO sector are going to be laid off. And I imagine that it is as a result of increased artificial intelligence and they're increasing efficiency, but they're also reducing the level of human input that they're utilizing What are your views on that?    Tim shared that it's unfortunate to hear that news, because the best kind of deployment for artificial intelligence, for machine learning, for automation, is not as a replacement for people, but as a compliment to them.   So, a large part of sort of the platform capabilities and again, just taking from context in sort of his company, OvationCXM, and how they think about it, but a large part of the deployment capability that they put in place is, is essentially helping people be better at the live interaction, and the live engagement and the direct engagement with a customer.   And he thinks about the sort of the analogy of the airline industry, when you think about sort of the check in process, if you've got a fairly straightforward, I just need my boarding pass, I don't have any bags to check, and I'm on my way to the gate, right. That's, something that absolutely, because it's always the same, it's never complicated. Automating that stuff is great, because what it does is it frees up the humans who are there to deal with the family of 5 who just had their flight cancelled, they've got a connection, the luggage is already on the way.   So, when you look at sort of AI and digitization, a lot of the initial investment has been in exactly what you're describing sort of these point solutions where I'm just going to try to automate conversations, and digitize a particular channel, but still I'm not looking at what is the overall customer experience of trying to navigate my entire enterprise? And who are the people, the people who are going to help me do that, the Sherpas who helped him sort of climb this hill that is getting himself live with a product or opening a business and having a financial institution helped him do that.   So, he thinks over the long term, the pendulum will swing back to equilibrium and organizations will realize that conversational automation is great for certain things. But having intelligence inside of systems to help deliver the right answers to the right people in the right moment in the context of what the customer is trying to accomplish and then having humans engaged with that customer is really he thinks where the industry is going to go.   Key Points to Think About in the Customer Journey Me: So, let's go back to the customer journey. So, the journey of the customer, for our listeners that I mean, I've had episodes in the past where we have guests that talk about customer journey. But because I want to get a little bit more granular, let's talk about the customer journey, let's say for example, in a financial institution, if you are, let's say, getting a product, like a credit card, for example, when you look at the journey that the customer will take from application until however long they use that card for, what are some of the key things that we need to think about in the journey? And is a journey just giving the customer the card? Because now we have new business, now we have a new loan that we've booked, or is it more so the maintenance of having that person on board.   Like in Jamaica, for example, one of my greatest pet peeves is, if you pay really well on your credit card, you automatically get an increase annually. I think a telephone call should be given to the customer to find out, “We see that you're a great customer in terms of payments, and we'd like to offer you an additional increase, is this something you'd be open to?” Versus just getting your statement and seeing that you've been given an additional X thousands of dollars on the card. But what are your views on that?   Tim shared that to back it up into sort of where his firm spends most of their time, which is in sort of business relationships. So, banks to take the analogy Yanique just had, imagine a bank helping a business owner who's opening a new business apply for a line of credit so that they can fund equipment and site improvements and setting up a payroll service so that they can sort of disperse funds to employees. And if you think about sort of journeys in 3 basic increments, they're sort of the discovery and buying journey, where he sort of figure out what it is he need, and who has it, and from whom he'd like to buy it.   And then once you finally committed to buying it from someone, what is one of the most challenging things they've seen in financial services is getting a customer from, “Hey, I'd like this solution from you, Mr. Bank, all the way through to it's working for me today and I'm finally live with it.” And in business banking, that process can be fairly complicated with multiple steps. Imagine what it's like as a small business owner applying for a lending relationship, you've got paperwork you fill out, there are forms you have to send in, there are credit checks that the bank does, there's an entire internal process of reviewing your risk and underwriting requirements that you don't even have any visibility into. And then somewhere out the other end of it, you find out whether or not you qualify.   And then on the tail end of the sort of what they call the Go Live journey, there's also the ongoing relationship, which is quite frankly, where most of the experience of a financial institution comes from, which is what's it like every single day for me to use this and solve problems? And what are some of the most important things in sort of thinking about, let's just take that Go Live journey as an example, most businesses are blind to what's happening.   I bought something from you and then it kind of disappears into a black hole, I don't hear from you for 3 or 4 weeks, except every couple of maybe twice you asked me for things completely out of the blue, I have no idea why and then. And then another couple of weeks go by and I get some kind of decision. It's sort of like one of the most opaque things that you can possibly imagine, as opposed to you think about the experience of that business owner, as a consumer when they take advantage of something like a food delivery product, or, God forbid, they just buy something from an online merchant, like an Amazon.   There are really clear steps that are communicated to you, here's where you are, here's where you're going, here's how many steps there are from here to there and step 4, we're going to ask you for something. It's as simple as saying, make it really clear to the customer, what are sort of the stops along the way on the journey that you're about to undertake with them, make them aware of where they are. And even internally in organizations that are trying to deliver to that customer, you quite often have departments that don't talk to each other. So, everybody internally is kind of like, who's got the ball? Who's got next? What am I supposed to be doing now? When does this get done?   And so, he thinks a large part of making experiences go well, it's just connecting all of those humans and systems and teams into a fabric that makes everybody aware of what everyone else is doing. Where are we in this process and communicating that in simple terms to the customer, so they know where they are.   When you think about it a large part of customer experience is just visibility. And, frankly, one of the best ways to disappoint someone is to not meet the expectations that they have. And so, a big part of having a journey go well is just setting expectation upfront, here are the 5 steps that we're going to go through, here's how long it's going to take, here's what we'll need where and when. And here's who you can talk to on this stage, right?   Me: Agreed, agreed, managing expectations and communication is so important.   Tim stated and invisibility, just simply where am I? Who's got this now? And what do they need so that I can make sure it's moving forward, because at the end of the day, the customer is just trying to accomplish something and the journey through your enterprise is just a means to an end, think about that small business owner, I'm just trying to open a business and start selling pizzas. I really don't want to be an expert in underwriting. I just want to know when it is that that process is done, what do you need from me to make it go as quickly as possible?   Me: Indeed. Because at the end of the day, they also have their customers that they're trying to get to serve, but they can't do that if you don't do your part.   Tim agreed that's exactly right. And so, one of the interesting things, you sort of brought up credit cards, one of the most important things that a financial institution can do for a small business owner, is give them a way to accept payment, right?   That sort of what they call accounts receivable, right, which is essentially managing your revenue from your own customers and making that something that's easy to do, that works every time that gets that money from your customers into your bank account on a regular basis. You can make payroll, you can buy supplies, all of that.   The role that banks play in helping small businesses survive and thrive, really is it's critical in those kinds of activities. So, if something goes bump in the night, or there's a hiccup in that process, being on top of it, and giving the customer an expectation when it's going to get solved is super important, particularly for businesses that basically need that cash flow to operate.   App, Website or Tool that Tim Absolutely Can't Live Without in His Business When asked about an online resource that he cannot live without in his business, Tim shared that what's super, super, super critical for them, they use their platform and then a combination of that, and then an online tool set called Miro, which is almost like it's a group whiteboard capability. They use that with their bank clients in the way that you do these things today, because everybody's all over the place, you get on an hour, or two Zoom call and they actually facilitate discussions with their clients on what exactly is it like from a customer's point of view to try to accomplish something inside of your bank.   What is it like from a customer's standpoint, and particularly, not just your bank, but also increasingly, I know, you've seen this, financial institutions are partnering with other companies and external providers and financial technology providers to deliver solutions to businesses. So, increasingly, it's not just, how are you doing things internally, but also, what does it like for the customer to get bounced between you and some other company they've never heard of that you happen to be sourcing a solution from.   So, that capability and the ability to map all of that out in real time with their clients and then so that they can see what that looks like today and then start working to make it better, has become a critical component of sort of how they help those banks improve their business.   Books that Have Had the Biggest Impact on Tim When asked about books that have had an impact, Tim stated that absolutely that's an easy one. In the interest of full disclosure, again, back to he didn't consciously set out in this path to be in financial services. He was originally studying to be a Literature Professor.   Me: You like to read.   Tim stated that he decided he liked it so much, he didn't want to have to do it for a living. So, after he finished his master's degree, as he was thinking about maybe do I or do I not want to go get a doctorate and become a professor. On a lark, moved out to the Bay Area in San Francisco and just backed into a job at a management consulting firm. And the founding partner of that firm encouraged him to read a book by a couple of his McKinsey colleagues called In Search of Excellence: Lessons from America's Best-Run Companies by Thomas J. Peters.   And because he had almost no business education whatsoever, he eagerly dove into it. And the interesting thing about that book is that it's a fairly straightforward analysis of how have companies across a number of different industries been successful. And almost all of the stories come back to a fairly simple premise, that if you build your business from the marketplace back, you start with the customer, you start with a customer group, or a portfolio or a type of customer you want to serve, and then you design everything else about your business around being really great at meeting that need for that customer.   You think about sort of what the typical airline experience was before Southwest came on the scene, or what the typical shopping experience looked like before somebody like an Amazon came on the scene. It's like I'm going to rethink what it is a customer is trying to accomplish, what needs they're trying to fill, and then focus really intently on doing that very well, and strip away everything else that doesn't absolutely serve that need. And so, that was a real revelation for him, sort of as a newbie in the business world.   And that's continued to be a touchstone for every career stop he's had and particularly in the role that he has now, which is basically helping a host of different enterprise companies of various stripes, mainly in financial services now, but also in a number of other industries, get to that realization, focus intently on what is the experience of the customer in trying to accomplish something in their lives and how does he design what he's doing around meeting that really well. So, it's kind of come full circle for him from that sort first introduction to how good businesses operate.    What Tim is Really Excited About Now! When asked about something exciting that's going on right now, Tim shared what's really exciting for him, sort of as he's gone through his career, he's made a study of how businesses create ecosystems, sort of how networks of organizations come together around a common delivery to a customer or to a segment or to create a product, or solution and you think about the companies he's worked in Visa, Blackhawk, sort of which are network business models where you've got sort of, you build a platform, and then you have companies onto that platform and do business with each other through the capability you're delivering.   And they're finding in the business today, OvationCXM, which is their audio sort of customer experience management software platform, that they're starting to see the same kind of ecosystem dynamics that they have in sort of major enterprise banks and insurance companies and healthcare organizations. Partnered with a host of providers of services and solutions, whether that's financial technology, health tech, what have you and their customer experience management platform is becoming a way for them to collaborate and interact as an ecosystem in delivering great experiences to their customers.   And it's fascinating to see that sort of network effect begin to take off. Even something as simple as their customer experience management delivery platform in this industry, it's just fascinating to see network effects start to materialize in the software business, which is it's really exciting for him because he's spent a lot of his days helping to manage and grow network effect businesses, and they're starting to see that in theirs today. So, it's super exciting, at least for him, maybe geeky for most folks, but for him, it's fun to watch.   Me: Okay, it's like you're forming your own community.    Tim agreed yes, exactly. And that's the funny thing about it is that in the same way that communities are super important to our lives as individuals, right, and families, businesses are actually not that different, the immunities of companies that are delivering capabilities or delivering on something tend to be stronger, more resilient. And, frankly, more adaptive.   Where Can We Find Tim Online  Website – www.ovationcxm.com    Quote or Saying that During Times of Adversity Tim Uses When asked about a quote or saying that he tends to revert to, Tim shared that he does and it's from a longer poem by Rudyard Kipling and the entirety of which he doesn't remember off the top of his head, but one line in particular, which is about sort of one of the most important things you can do in times of duress is “Be the person who's keeping his head while everyone else around you is losing theirs.” And he thinks that has helped in a number of ways, in particular stressful situations, it is just to step outside of the challenge that you're currently in and realize that the only way to respond to and solve the challenges is to not let it cloud your mind. And he thinks that that quote has helped immensely in difficult times professionally.   IF ~ BY RUDYARD KIPLING (‘Brother Square-Toes'—Rewards and Fairies) If you can keep your head when all about you        Are losing theirs and blaming it on you,    If you can trust yourself when all men doubt you,     But make allowance for their doubting too;    If you can wait and not be tired by waiting,     Or being lied about, don't deal in lies, Or being hated, don't give way to hating,     And yet don't look too good, nor talk too wise:   If you can dream—and not make dreams your master;        If you can think—and not make thoughts your aim;    If you can meet with Triumph and Disaster     And treat those two impostors just the same;    If you can bear to hear the truth you've spoken     Twisted by knaves to make a trap for fools, Or watch the things you gave your life to, broken,     And stoop and build 'em up with worn-out tools:   If you can make one heap of all your winnings     And risk it on one turn of pitch-and-toss, And lose, and start again at your beginnings     And never breathe a word about your loss; If you can force your heart and nerve and sinew     To serve your turn long after they are gone,    And so hold on when there is nothing in you     Except the Will which says to them: ‘Hold on!'   If you can talk with crowds and keep your virtue,        Or walk with Kings—nor lose the common touch, If neither foes nor loving friends can hurt you,     If all men count with you, but none too much; If you can fill the unforgiving minute     With sixty seconds' worth of distance run,    Yours is the Earth and everything that's in it,        And—which is more—you'll be a Man, my son!    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links ·  In Search of Excellence: Lessons from America's Best-Run Companies by Thomas J. Peters   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

In this episode of the eCommerce Explored Podcast, our event host Chloe Thomas is joined by two experts to answer the question: how can you sell your excess stock to your existing customers?Our experts for this session are:Rosie Bailey from NibbleAna Llorente from DooFinderListen now to learn how you can leverage your existing customers and marketing channels to clear that overstock and turn it back into cash.This episode is part of a series of sessions to help you take control of your cashflow, profits, and more - by taking control of your stock.If you sign up to the event right now you can get your hands on:the video version of this episodeat least one more sessionaccess to our “Overstocks Handbook”Do you want to clear your excess stock fast? Do you want to maximise your future margins?Do you want to avoid filling all your marketing channels with discount messages?Then you need to register for our FREE Overstocks event right now: https://ecmp.info/overstock

Guest: Lisa Magnuson Guest Bio: Lisa Magnuson works with Sales VP's and their senior salespeople to develop and close their largest opportunities. She calls them 5X deals and she guides opportunity teams through the long, complex, and messy journey to ultimately ‘Ring the bell' with big wins.   Guest Links: Pre-call Prep Guide   Books: The TOP Sales Leader Playbook: How to Win 5X Deals Repeatedly  The TOP Seller Advantage: Powerful Strategies to Build Long-Term Executive Relationships   The 48-Hour Rule and Other Strategies for Career Survival LinkedIn Learning Courses: How to Effectively Engage Executives Pre-call Prep for Virtual or In Person Deals Books: The TOP Sales Leader Playbook: How to Win 5X Deals Repeatedly  The TOP Seller Advantage: Powerful Strategies to Build Long-Term Executive Relationships   3 Secrets to Increase Sales with Existing Customers   About Salesology®: Conversations with Sales Leaders Download your free gift, 81 Tools to Grow Your Sales & Your Business Faster, More Easily & More Profitably. Save hours of work tracking down the right prospecting and sales resources and/or digital tools that every business owner and salesperson needs. Watch the demo of the Salesology® Prospecting Method, A Simple, 3-Step Method That, On Average, Increases Qualified Appointments & Sales By 73%. If you are a business owner or sales manager with an under-performing sales team, let's talk. Click here to schedule a time. Please, subscribe to Salesology®: Conversations with Sales Leaders so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! To learn more about our previous guests, listen to past episodes, and get to know your host, go to https://podcast.gosalesology.com/ and connect on LinkedIn and follow us on Facebook and Twitter and checkout our website at http://www.gosalesology.com

Roof supplementing deep dive with Drew Suttle. Discover the TOP 3 Mistakes, TOP 3 Low-Hanging Fruit Opportunities, and TOP 3 Supplement Line Items. This is a must watch for new roofing sales reps, doing supplements in house, or companies just getting started with storm damaged roofs. *BRAND NEW* Supplementing Strategy now available. Get instant access

Matt Fok came up with his idea for eZ-Xpo, before the pandemic. He thought, what if you could continue the dialogue started at conferences virtually? Since his company was already selling an eLearning platform, he simply went to his existing customers to validate the idea. And then the pandemic hit. His founder-led sales approach paid off as he uncovered more and better ways to address the market need. By providing content and ongoing interactions between companies and their prospects, the platform could be used to build communities. eZ-Xpo provides the middle of the funnel nurture interactions virtually. Rather than hire a sales force, Matt has employed two sales strategies. He has hired and trained a team of 20 Digital Collaborator Champions to guide customers through the setup and management process. Each champion specializes in a niche such as fintech or blockchain.And instead of trying to clone himself, he runs boot camps to teach customers what he has learned about creating successful implementations.An unexpected consequence of his approach is improved SEO as a byproduct of the enhanced content and interaction on his customer's websites.“The lack of in person events taught us that we needed a way to maintain interactions started at in person events!”Join us to learn more about how quickly Matt scaled eZ-Xpo with his sales model. Highlights:2:13 We help companies get more organic traffic and leads by leveraging hybrid events, both in-person and virtual and on demand not just for lead generation, but actually for ongoing engagement.3:26 One of the big challenges or huge untapped opportunities for companies is to leverage the same platform to do in-person events or hybrid events.5:31 We started thinking that there is a better way to get virtual traffic. We actually started the virtual trade show before the pandemic.6:33 Sales is about educating your clients about new ways to do business.6:59 You bring the leads at a trade show but then you have to nurture. Instead of spamming them with promotional material, have a virtual summit with subject matter experts to show the benefits of your approach to solving their problem.8:27 Bring people back for more content boosts your SEO ranking for free.9:10 After our initial sales focus of promoting SEO benefits to existing customers we reached out to channel partners. The platform itself is really good at creating a partner ecosystem network.12:19 Our first target audiences were communities like associations that have captive audiences like the Chamber of Commerce. They don't have a solution to connect all the local chapters.14:22 We do some outbound marketing through social media and, SEO, but of our lead generation comes through channel partners. 15:26 Instead of growing a sales force, we rely on 20 Digital Collaborative Champions. They specialize in verticals such as fintech or blockchain and work directly with channel partners to design the community programs.19:00 Instead of looking for new customers, focus on expanding your offer to existing customers.21:30 Instead of cloning myself to get out of the founder-led sales role, we created digital bootcamps to pass all of my knowledge to potential customers.22:38 Any B2B company with a channel partner ecosystem can take advantage of this platform to enhance the front end experience versus focusing just on backend API integrations.27:48 Companies and communities are looking for thought leadership in order to think outside the box.29:47 A company that brings a community along with their solution will have a major competitive advantage over their competitors.32:21 Hybrid events or in-person events is like e-commerce. Remember 20 years ago asking should we just have a brick and mortar company or just e-commerce? The short answer is both. We need both hybrid events and in-person virtual.About Our Guest:Matt Fok is a leading expert in digital transformation, business strategy, and the digital partner network ecosystem. Matt has over 20 years of technology experience in enterprise applications and telecommunication, delivering high-impact and global enterprise solutions.About eZ-Xpo:eZ-Xpo is the Amazon of Virtual Collaborative Network for every industry and community. eZ-Xpo turns hybrid events and works into traffic engine 24/7.With eZ-Xpo, every organization can close all silos to connect and collaborate with its customers and partners for daily traffic and engagement!Show Links:JumpStart Your Business - https://tinyurl.com/jumpstart22-23How to Supercharge Partner Network Ecosystem for Hypergrowth - https://tinyurl.com/pxnsuccessHow to JumpStart Global Trade - https://tinyurl.com/jumpstartglobalFree Online Workshop – How to Jumpstart your business by promoting your partners and customers - https://ez-xpo.com/resources/live-webinar-2/You can learn more about and connect with Alice Heiman in the links below.Website:https://AliceHeiman.comLinkedIn:https://www.linkedin.com/in/aliceheiman/

If you had a existing client complain that they don't want to receive your emails...Would you go ahead and stop sending emails to the rest of your clients?It's a good question.And that's what I answer in today's podcast. So if you're wondering whether to filter emails between buyers and non buyers...I have something to share you need to hear.P.S If you're likin' this more regular content of insights...I think you'll love my YouTube channel where I talk about how more stuff like this on...How to get more customers.How to make more per customer.And how to keep them coming back, with the power of the pen.>>>The link to my channel is here if you're curious (I have nothing for sale)

In today's episode special guest Cody Owen shares some tips on how to increase revenue by upselling services to existing customers. Cody shares practical strategies of how to market upsell. Cody loves marketing and thinks now is the time to start upselling services for the fall.  Cody Owen is the owner at Lightspeed Social Agency. At Lightspeed, they implement hyper-local strategies to create density in your routine service areas. They are not blasting zip codes or a whole suburb - they help multiply your efforts to dominate individual neighborhoods. This is how they grow your business faster and more profitably. Connect with Cody: Lightspeed YouTube Channel lightspeedsocialagency.com   The Resource Center at GreenIndustryPodcast.com Register for the 2022 Equip Exposition here:  Equip Exposition Registration (Coupon Code: PAUL saves 50% off) GetJobber.com/Paul Get Roll by ADP The Landscaping Bookkeepers Website Services: Pure Marketing Team Kujo.com (Pauls10 Saves 10%) Ballard-inc.com (Coupon Code: PAUL Saves 10%) Quickbooks Online   Paul's Audiobooks: Cut That Grass and Make That Cash 101 Proven Ways to Increase Efficiency and Make More Money in Lawn Care Best Business Practices for Landscapers   Follow us on YouTube: Green Industry Podcast Paul Jamison Follow us on Instagram: @greenindustrypodcast @pauljamison Follow us on TikTok: @pauljamison Follow us on Facebook: @greenindustrypodcast

Summer is here and Judi is all about the REMIX. Episode 87 from September of 2021 was one of our most popular shows and answers some of our most common questions. Take a listen and remember ... It's time to shoot your shot! Stop waiting and start taking action.On this episode of Ask Judi, she dives deep into fear, failure, and following your dreams. Judi shares her personal morning routine that keeps her moving forward, answers how to keep fighting for your dream even when it feels like you can't anymore, and gives her personal experience (and pro tips) on how to leave your cushy, corporate job in order to follow that passion you've been dreaming about. And be sure to stick around until the end to hear about what Judi's biggest regret is.Today on Yes, And:How to cultivate sustainable motionJudi's high vibe morning routineGoal focused planningHow Judi left her corporate job in 2016Does Judi have any regrets?What's the way through fear? Keep going!This show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR! Resources: Affirminators! CardsGet the goal-focused Vibe & Thrive Planner Join the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Planner: The Possibility PlannerEmail: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Life moves fast, and before you know it, the summer's going to be over. When you stop and look at your life, where can you cliffnote some things so you can spend more time doing what you enjoy? Can you stop being such a perfectionist, and just be where your feet are? In today's solo, Judi talks about the things she's cliffnoting in her life to ensure she gets the most out of this summer.  Today on Yes, And:A quick update on Judi's new life in ArizonaThe idea of being where your feet areSome thoughts on social mediaWhat to expect from Judi this summerThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR! Resources: Join the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Planner: The Possibility PlannerEmail: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Many of us set goals for ourselves at the beginning of each year and we all know how it goes…some get accomplished and some just sit there and collect dust. Things are always changing and sometimes our priorities shift. And that's okay! This is why checking in with yourself on the regular is so madly important. In today's solo, Judi shares a list of 7 mid-year check-in questions you can ask yourself to help you realign and reset. You can then use your responses to these questions as a guide to help edit your goals to better fit your life now after all of those inevitable changes. Remember: Goals are what we take action on because we've realigned our priorities. So take this list, set yourself straight, and start anding it!Today on Yes, And:Mid-year check inJudi's personal list of mid-year check in questionsHow you can turn answers to check in questions into goalsThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources:Join the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

We're back with more Gin & Juiced! Today, Amanda brings the concept of “South Stars” to the pod—Things you don't like that actually end up giving you purpose or direction in life. Judi and Amanda talk about how to start identifying South Stars and share and unpack some of their own favorite examples. South Stars have this beautiful way of helping you spin the things that rub you the wrong way into positives that motivate, inspire and fuel your experience.Today on Yes, And:What are South Stars?How South Stars can offer directionExamples of Judi and Amanda's South StarsHow to identify your own South StarsThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources:Follow Amanda: @amandazahner Join the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

When we find ourselves amidst a hectic season of deep trauma, change, or transition, we tend to put ourselves last. On today's solo, Judi shares how we can actually better handle things if we put ourselves first during these tough seasons. She lists the five things she's been doing to stay sane during her move from the midwest to the desert while also performing regularly all around the country. Although she's been manifesting this move to the desert for years and years, her and her husband's journey is a perfect reminder of how quickly life pulls you along once you make a decision.   Today on Yes, And:How Judi and her husband manifested their move to the desert5 things Judi's doing to stay sane amidst during this chaotic season of her lifeJudi's definition of successA special announcement for Haus of {&} membersThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Join the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

On today's episode, Judi sits with Haus of {&} member, entrepreneur and mother, Erika Biddix. As a meeting planner and the founder of Aught, a coworking space and cultivated community for female entrepreneurs, Erika has the knowledge, tools and resources to help get you connected to the next big thing in your life. In this episode, she and Judi recap the first time they met in person and how this moment inspired Erika's future as a business owner. They also discuss female entrepreneurship, both their experiences with cease and desist letters and their favorite quote from Jade Simmons: “Your purpose is what happens to others when you do what you do.”Today on Yes, And:Judi and Erika's backstoryHow the pandemic spawned female entrepreneurshipWhy you need to trademark your hashtagsHow they both received cease and desist lettersRedefining entrepreneurshipWhat they have both learned from keynote speaker, Jade SimmonsThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources:JADE SIMMONSCheck out the revamped Possibility {&} Planner!Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofandJade Simmons on Instagram: @officialjadesimmonsCheck out AdvoCare® RehydrateCheck out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Erika:Instagram: @biddixmeetingsLinkedIn: linkedin.com/in/erika-biddixAught Instagram: @aughtentrepreneurs Aught Website: aughtentrepreneurs.comErika's Meeting Planning: biddixmeetings.com   Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Today on the show, Judi is joined by fellow keynote speaker, Simon Bailey! An author, speaker, and all-around motivator, Simon joins the show today to bring some high vibe advice to start igniting your power and following your dreams. Simon shares his story about how he became a prolific public speaker, and even how he left a job with Disney to pursue entrepreneurship. Learn all about the self-sabotaging traps women fall into, how to know when it's time to take the leap, and why having a date with destiny is less about luck and more about creating it for yourself. Today on Yes, And:Simon's inspiring story of how he became a prolific speaker and authorThe dangers of waiting for somedayCreating your date with destinyHow to know when it's time to take the leapThe self sabotaging traps women fall intoIgniting women and recognizing their inherent powerWhy men are afraid to be vulnerableThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Get Simon's new book! Simon's website: simontbailey.comSimon's Instagram: @simontbailey Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

It's time for more Gin and Juiced! In our fast-paced society, we often feel guilty when we're not being productive. And when we're busy, the last person who gets served is ourselves. With this episode, Judi and Amanda talk about energy management, guarding your focus, and remind you that it's okay to slow down and “Book the Trip!”. On this Episode of Yes, And:Critiquing rise and grind cultureTips to protect your energy and guard your focusWhy we need to stop boundary shamingQuit worrying and just “Book the Trip!”This Show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources:Follow Amanda: @amandazahnerJudi's regram about FocusGo to thehouseofand.com Join the Haus of {&} facebook groupHaus of {&} on Instagram: @hausofandCheck out AdvoCare® Glow and AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.com Check out all of Judi's favorite products!This show is produced by Soulfire Productions

If you've ever wanted to publish a book, whether fiction or non, this episode is for you! Today on the show, Judi is joined by author Rea Frey, author of four novels and four non-fiction books. As the founder and CEO of Writeway, a company committed to helping writers get their books out into the world, Rea has both the professional and personal experience in the vast world of publishing. She and Judi dive into what it means to self-publish and how to know if that path or the traditional one is for you! Plus, hear why she's considered a “book doula”, get some tips and tricks on creating the perfect writing space for you, and even hear some behind the scenes stories of how Judi first embarked on the journey of publishing Fear Is My Homeboy! Today on Yes, And:Rea's story defying the 9 to 5 standard and making a career out of writingWhy curating a sacred space for writing is a vital tool for successThe grounding effect of having a morning routineHow to navigate the confusing world of publishingThe pros and cons of self-publishing vs. traditionalTips and practical advice for those wanting to write professionally This show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Get Rea's Books!Rea's website: reafrey.comRea's Instagram: @reafreyRea's podcast: Writeway Presents The Real Story Check ou Write Way Co Check out Judi on Rea's podcast Palo Santo In the Flo book Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

From aspiring keynote speakers to those just nervous about giving a presentation at work, this episode is for you! Today, Judi shares some of her speaking magic and drops her top 5 tips for giving a killer speech. Learn about why preparation is key, how to deal with pre-speaking jitters, and get some practical tips on how to ground yourself before you hit that stage. You'll leave this episode feeling encouraged, energized, and more ready than ever!Today on Yes, And:Why preparation is necessary for an effective speechHow to manage public speaking nervesWhy freedom requires disciplineTips to ground yourself and find your flow state Why standing ovations aren't a sign of a good talkThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Smartless episode with Jon HammStillness is the Key by Ryan HolidayTamsen Webster Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

We're back with another episode of Gin and Juiced! On today's show, Judi and Amanda get real as they sit down and have a totally unscripted and honest conversation about the struggles of sobriety and other addictive behaviors. They chat about Amanda's background and why her experiences have created the person she is today, the importance of nailing down your daily habits, and why it's so important that we're all able to simply sit and be with ourselves without any distractions.Today on Yes, And:Why sobriety is a daily choiceHow to show up for the people in your life who struggle with addictionThe importance of being able to simply be with ourselvesCreating a daily script to maintain healthy habitsThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Follow Amanda: @amandazahnerLokai Bracelet Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

What if one day all of your social media had disappeared? And what if your social media was directly connected to your business, and how you put food on the table? Well for Jen Szpigiel, those questions weren't just hypothetical, but a reality. A business coach and podcaster, Jen has found success as an entrepreneur helping women reach their full potential in their own businesses. And today she joins Judi to share the story of how one day her business seemingly came to a halt when she found out her Instagram had been hacked. Listen to learn about the lessons she's learned, and how she's risen like a phoenix from the ashes and turned what most would consider a loss, into something even more beautiful. Today on Yes, And:Jen's story of how she lost thousands of followers when her Instagram was hackedThe art of looking for the silver liningsWhat it means to lose something good to find something betterWhy we all fall into the social media trapCreating a new social media paradigm This show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Listen to Jen's episode on losing her social media!Jen's Instagram: @becomingiconic Jen's website: becomingiconic.co Check out Soulfire Productions Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

We all know exercise is important for a healthy body, but what about our minds? So many of us tend to ignore, and even neglect, our mental fitness. So today on the show, Judi is tackling that very subject! She shares her top tips for creating more mental strength and clarity in your life, and gives you the motivation to start these practices today. Listen to learn about the science behind rewiring your brain and how to start using fear experiments and other mental challenges to accelerate your growth. Today on Yes, And:Judi shares her top 3 tips on mental fitnessThe biology behind rewiring your brain to your benefitHow to release yourself from living in the victim mindsetWhy using fear experiments will be a game-changer for youThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Haus of {&} | Use code YESAND20 to get 20% off the Mindset Masterclass!Resources: Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Today we get real about the beliefs you're holding onto that are holding you back. In today's solo episode, Judi shares her personal experience with limiting beliefs and a story about a baby elephant that you won't be able to un-hear. Judi will help you understand what to do when your limiting beliefs seem too loud to ignore, how to identify them in your own life, and a fail-proof framework for turning doubt into actionable steps. You will go from victim to badass in no time so grab a notebook, light a candle, and get ready to shut down your doubts.Today on Yes, And:Why you need to identify your limiting beliefs before you can conquer themHear a story about a baby elephant you can't unhearLearn the three (3) different flavors of limiting beliefsGet a fail-proof framework to work through doubtThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Soundtracks by Jon AcuffCheck out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Today's episode is a high vibe conversation with none other than the Executive Producer of 30 Rock, John Riggi! John's here to share the deets on all things comedy, from his humble beginnings growing up LGBT+ in the Midwest, to how he found comedy and eventually produced one of the greatest comedic sitcoms of our age. He and Judi chat about improv versus stand-up, how comedy and sadness are two sides of the same coin, and what tips he has for those looking to get motivated in their own lives. Today on Yes, And:How loss sparked John's creativity Why stand-up comedy and improv are similar yet differentWhere John finds inspiration The truth about comedyJohn answers my questions about working on 30 RockThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Resources: Check out the revamped Possibility {&} Planner! Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Sobriety is a journey that's different for everyone, and for today's guest, it prepared her for one of the hardest things a parent can face. On this episode of Gin and Juiced, Judi and Amanda are joined by Melissa Wiggins (AKA Mumma Bear), a lawyer turned life coach! Melissa shares her story, from getting sober in her 20s, to receiving the news that her son had been diagnosed with cancer. But despite all this, she took on the challenge, and her courage and vibrancy is evident. Listen to hear  the ladies discuss sobriety, how this life-changing news helped her rid herself of people pleasing tendencies, and why having community as women is vital to our health. Today on Yes, And:How getting sober unknowingly prepared Melissa for a family tragedy Why women struggle with asking for helpHow a child's cancer diagnosis forced Melissa to stop people-pleasingHow the name MummaBear came to beHow Melissa now works to empower women to figure out what they wantThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Resources:Melissa's Instagram: @coachmummabearMelissa's website: melissawiggins.lifeCannonBall Kids Cancer: cannonballkidscancer.org Melissa's podcast: Coaching and a Cup of Tea Check out the revamped Possibility {&} Planner! Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions

Old keys won't open new doors. And on today's solo episode, Judi is here to explain how to find those new keys. For the first time on the show, she shares the origin story of The Haus of {&}, and the magical trip to the desert she had to take in order to ignite its birth. Learn how to build a strong foundation for the house you've been wanting to build, and get inspiration and encouragement to find those new keys and start opening doors to your dreams. Today on Yes, And:Learn the origin story of the Haus of {&}How to turn pain into power Steps you can take to build something new What it looks like to finally take the leapThis show is supported by:AdvoCare® | Get 15% off EVERY order - NEW & EXISTING Customers!Resources:Check out the revamped Possibility {&} Planner! Get 1 free month of the Haus of {&} Mentorship with code OPENTHEDOOR!Check out Fear Is My HomeboyJoin the Haus of {&} Fam Facebook group!Check out hausofand.com!Haus of {&} on Instagram: @hausofand Check out AdvoCare® GlowCheck out AdvoCare® Spark®Connect with Judi:Book: Fear Is My HomeboyInstagram: @judiholler Website: judiholler.com Email: hello@judiholler.comCheck out all of Judi's favorite products!This show is produced by Soulfire Productions