POPULARITY
Today on our episode #398 of All in the Industry®, Shari Bayer has a special “On the Road” show from the 2024 Food & Wine Classic in Aspen, which took place from June 13-16, 2024. This sold-out culinary weekend was the 41st annual event showcasing game-changing culinary leaders, innovative wine & spirits experts, and epicurean insiders. Shari's coverage includes exclusive interviews with Food & Wine's Editor-in-Chief Hunter Lewis; USHG's Founder Danny Meyer and team — celebrating the 30th Anniversary of Gramercy Tavern; several 2023 Best New Chefs (BNC); and more; reporting from the Grand Tasting Pavilion, Amex Trade program and events, plus, gondola ride to the top of Aspen Mountain! See full list below. It was a truly wonderful #FWCLASSIC full of delicious food and drink, and great conversations in a picturesque setting. Many thanks to the Classic team and everyone who joined us! All the best with the inaugural Food & Wine Classic in Charleston, taking place September 27-29, 2024. Today's show also features Shari's PR tip that it's better late than never, Speed Round, and Solo Dining experience at Plus de Vin, a new neighorhood natural wine bar in Williamsburg, Brooklyn. 2024 Food & Wine Classic in Aspen interviews (in chronological order):Hunter Lewis, Editor-in-Chief, Food & Wine (EP 212)Steve Sintra, SVP, Americas, OpenTableIsabel “Chabela” Coss, 2023 BNC; Pastry Chef, Lutece and Pascual, Washington, DCClaudia Fleming, James Beard-Award Winning Pastry Chef; Culinary Director, Daily Provisions/USHG, NYC; CHEFWISE contributor (EP 207)Eunji Lee, 2023 BNC, Chef/Owner, Lysée, NYCEdgar Rico, 2023 BNC, Chef/Owner, Nixta Taqueria, Austin, TX Katy Kindred, Founder/CVO, Kindred Studio, Davidson, NC Caleb Silver, Editor-in-Chief, Investopedia; Alex Seidel, Chef/Owner, Fruition Restaurant, Mercantile Dining & Provision, Fudmill, and Chook Chicken, Denver, CO; and Alex Grenier, Executive Chef, Mercantile Dining & Provision, Denver, CO Danny Meyer, Founder, USHG (EP 100); Michael Anthony, Executuve Chef/Partner, Gramercy Tavern (EP 229); and Aretah Ettarh, Chef de Cuisine, Gramercy Tavern - celebrating the 30th Anniversary of Gramercy Tavern, NYCDigby Stridiron, Chef, Latha, Phoenix, AZ; Culinary Ambassador, US Virgin Islands; CHEFWISE contributor (EP 257)Young Chang, CEO, A-Sha Foods USAMichael Dwork, CEO, VerTerra DinnerwareCaroline Nabors, Director of Marketing and Development; and Catarina Bill, Chief Mission Officer, Southern Smoke Foundation, Houston, TX**Check out Shari's book, Chefwise: Life Lessons from Leading Chefs Around the World (Phaidon) #chefwisebook** Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
This is a Vintage Selection from 2007The ConversationThe Restaurant Guys are thrilled to host master restaurateur Danny Meyer to discuss his new book and the Guys' favorite restaurants. Check out the secret to his success across multiple venues. The Inside TrackThe Guys have the inside scoop of what it's like to work for Danny Meyer and his organization as they have more than a few friends who have done so for years. They know that the Union Square Hospitality Group practices this "radical" form of hospitality starting with their team members. BioDanny Meyer opened his first restaurant Union Square Cafe in 1985 at the age of 27. Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, in 2015. He has written several books notably The Union Square Cookbook co-authored with Chef Michael Romano and Setting the Table.Meyer has been generously recognized including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list. USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Meyer accepting Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996). InfoDanny Meyer's bookSetting the Table: The Transforming Power of Hospitality in BusinessOur SponsorsThe Heldrich Hotel & Conference Centerhttps://www.theheldrich.com/Magyar Bankhttps://www.magbank.com/Withum Accountinghttps://www.withum.com/Our PlacesStage Left Steakhttps://www.stageleft.com/Catherine Lombardi Restauranthttps://www.catherinelombardi.com/Stage Left Wineshophttps://www.stageleftwineshop.com/Reach out to The Restaurant GuysTo hear more about food, wine and the finer things in life:https://www.instagram.com/restaurantguyspodcast/https://www.facebook.com/restaurantguyshttps://www.restaurantguyspodcast.com/
What's the future of full service restaurants? It's easy to get caught up in growth and scale, but in this industry segment, customer experience *really* matters. Chip Wade took the reins at Union Square Hospitality Group from its storied founder, Danny Meyer. In this episode, we talk about how Wade will move USHG into a new era, including HQ+, the company's new training program for business leaders across industries.
Chip Wade is the CEO of USHG, founded by Shake Shack founder Danny Meyer. Known for restaurants like Gramercy Tavern and Union Square Cafe, USHG essentially runs the restaurant world. Chip's background of leaving a small, rural town to make it in the restaurant industry is nothing short of remarkable. Connect with Alexa below: THE PERSONAL BRAND E-COURSE IS LIVE! Get it here! Sponsor this show at https://www.passionfroot.me/alexa-curtis Subscribe to Stay Fearless or Die Trying here. BUY A MEDIA LIST OR MEDIA KIT HERE!
"Transitioning with Soul" -- is our first episode and features Ari Weinzweig of Zingerman's, Danny Meyer of USHG Acquisition Corp. Shake Shack and USHG, LLC, and Bo Burlingham of Forbes. Special Guests: Ari Weinzweig, Bo Burlingham, and Danny Meyer.
Chef Dan Jackson of Osteria Georgi shares his journey in the restaurant industry and coping with his wife Stephanie's passing. He also discusses his time at Eleven Madison Park, meeting his wife there, and eventually opening his restaurant in Chapel Hill. The episode also touches on managing a restaurant while raising three children, and how tragedy gave him an interesting perspective on life. The hosts, Max Trujillo and Matthew Weiss, along with Chef Dan, engage in an in-depth conversation about the realities of running a restaurant and offer some insightful anecdotes about their experiences in the industry. 02:54 Meet the Hosts: Max Trujillo and Matthew Weiss 03:02 Guest Introduction: Chef Dan Jackson of Osteria Georgi 04:25 Behind the Scenes of a Restaurant on Valentine's Day 07:21 The Journey of Chef Dan Jackson 09:21 The Challenges and Triumphs of Running a Restaurant 19:06 Remembering Stephanie Jackson 34:37 The Hiring Philosophy of USHG 35:06 The 51% Rule and Its Impact 35:51 The Stephanie Jackson's 100% Award 36:56 Returning to New York and Joining Union Square Events 37:55 The Challenges and Triumphs of Catering 40:17 Becoming Parents and Navigating Career Changes 41:32 Facing a Devastating Diagnosis 42:10 The Journey of Grief and Resilience 45:57 Looking Ahead: Future Plans and Reflections Join our Facebook family: @NCFandBPod Follow us on Instagram: @ncfbpod Support our Sponsors: Welcome SYSCO as our Title Sponsor!! Drink better coffee - get Carrboro Coffee Roasters Here
Sabato Sagaria's father purchased his first pair of shoes for his journey from Italy to the United States, where he would eventually earn a PhD. Inspired by his father's resilience, Sabato ultimately achieved his own remarkable success. Today he is the Co-Founder and Managing Partner of Apres Cru Hospitality, overseeing a portfolio of acclaimed restaurants that consistently set the standard for excellence nationwide. He also has earned the prestigious title of Master Sommelier. @sabato3www.aprescru.comCheck out the website: www.drinkingonthejob.com for great past episodes. Everyone from Iron Chefs, winemakers, journalist and more.
In this episode, we dive deep into the world of hospitality, restaurant culture, and the changing landscape of the food industry. Our guest, Patti Simpson, is a seasoned professional who has played a pivotal role in reshaping the culture and policies at Union Square Hospitality Group (USHG), the company behind iconic restaurants like Shake Shack. Join us as we ask the tough questions and explore the dynamics of an industry in transformation. Tough Questions & Industry Transformations Get ready for the challenging questions. We ask Patti about the decision-making processes during the pandemic, including the controversial topic of employee layoffs. We explore the reasoning behind USHG's vaccination-only policy and discuss the potential role of technology, like robots and AI, in the future of hospitality. We also address the sensitive issue of tip policies in the industry. As the conversation unfolds, we examine the evolving landscape of restaurant culture and what it means for both employees and customers. Patti shares insights into how USHG is adapting and innovating to meet the changing needs of the industry. Listen to witness firsthand how organisations like USHG are committed to continuous improvement. Resources: Union Square Hospitality Group website: https://www.ushg.com/ Find out more about USHG's Hospitality Quotient: https://hq.ushg.com/ Connect with Patti Simpson: https://www.linkedin.com/in/pattisimpson/ Danny Meyer's Book, Setting the Table: The Transforming Power of Hospitality in Business. https://www.harpercollins.com/products/setting-the-table-danny-meyer?variant=32122420363298 Why These 7 Leadership Books Require Your Attention: https://truthliesandwork.com/truth-lies-work-podcast/the-7-books-leaders-should-be-reading_1999/ How to Recruit for Culture Fit (HINT: Don't) https://truthliesandwork.com/truth-lies-work-podcast/how-to-recruit-for-culture-fit_2226/ Why Women in Leadership Matters, A Case Study with MKG https://truthliesandwork.com/truth-lies-work-podcast/women-in-leadership-mkg_2355/ You'll find all our past episodes on our website: https://truthliesandwork.com/ Connect with Al and Leanne Join the Conversation on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Email: Hello@truthliesandwork.com Book a Call with Al & Leanne: https://oblonghq.com/book/ WATCH THE PODCAST ON YOUTUBE! https://www.youtube.com/channel/UC3_hIyk9KjxJQ1lZWhiaqDw
#35. Meet Ron Parker, the visionary founder of Hospitality Multiple (HMx), a cutting-edge company designed specifically for the hospitality industry. Ron is not only the mastermind behind HMx but also the Chief Operating Officer of the Jose Andres Group, overseeing operations ranging from prestigious 2-Michelin starred restaurants to groundbreaking small plates establishments and bustling fast-casual eateries and food halls.In this engaging conversation with meez CEO Josh Sharkey, Ron delves into the fascinating intersection of culinary artistry and entrepreneurship. They discuss why chefs often make exceptional entrepreneurs and gain valuable insights as Ron shares his wealth of experience.Ron and Josh go into the innovative details of HMx, a platform crafted to assist hospitality owners in raising funds, forging crucial business connections, vetting industry resources, and securing mentorship. Ron also talks about his history with the culinary industry and touches on his past roles as CEO of Related Restaurant Group, Chief Operating Officer for Danny Meyer's Union Square Hospitality Group, and Director of Operations for Restaurant Associate's Sports & Entertainment division.Where to find Ron Parker: InstagramLinkedInWhere to find host Josh Sharkey:InstagramLinkedInIn this episode, we cover:(02:42) Ron's hospitality background(05:43) How Ron fell in love with cooking(07:17) How being a cook has influenced Ron's work today(10:50) The things Ron has learned from opening multiple restaurants(15:04) Ron's goal of maintaining human connection in hospitality(18:16) Ron's experience with USHG and Related Hospitality(29:59) HMx's goal to help chefs understand best practices(33:06) HMx 101(39:49) HMx's mentor program(43:04) How to get involved in HMx(50:30) Jose Andres Group and what Ron is most excited for
On today's episode of All in the Industry®, Shari Bayer is back at our studio in Brooklyn with her guest Adam Riess, owner of Adam Riess Co, who has more than 35 years of experience in the restaurant industry from dishwashing to partnerships, ownership, investments and consulting. Among his roles, Adam worked for Union Square Hospitality Group for seven years through 2010, before working for himself (ProCIBO) and managing restaurant openings, including North End Grill, Alder, Giovani Rana and Marta. His focus now at Adam Riess Co is strategic financial consulting, business plans, openings, industry investments and occasional teaching gigs. His most recent opening was Stretch Pizza and current clients include Blue Hill at Stone Barns Center and Caffe Panna. Adam is a partner at Itani Ramen and Yonsei Handrolls, both in Oakland, CA, as well as at Kru, a Thai restaurant in Brooklyn, NY, and Board Treasurer at Heritage Radio Network. ** Content Warning: today's show includes a brief discussion about suicide and mental health. Some mental health resources for the hospitality industry and beyond include The 988 Suicide & Crisis Lifeline (988lifeline.org), Restaurant After Hours (restaurantafterhours.org), and Southern Smoke Foundation (SouthernSmoke.org). ** Today's show also features Shari's PR tip to be strategic; Industry News Discussion on The New York Times' The Restaurant List 2023 -- 50 places in the US to be excited about; plus, Shari's Solo Dining experience at Miss Kim in Ann Arbor, MI, a Korean restaurant led by Chef Ji Hye Kim that is part of Zingerman's Community of Businesses; and the final question. Listen at Heritage Radio Network; subscribe/rate/review our show at Apple Podcasts, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. ** Check out Shari's new book, CHEFWISE – Life Lessons from Leading Chefs Around the World (Phaidon, Spring 2023), now available at Phaidon.com, Amazon.com and wherever books are sold! #chefwisebook ** Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
Experienced Director of Operations with over 14 years of hospitality experience and strong leadership skills. Diverse knowledge through roles of Server, Sommelier, General Manager and Licensee. Over 8 years at Merivale, one of Australia's leading Hospitality groups. Most recently moved to New York to work with Union Square Hospitality Group at The Modern followed by opening Ci Siamo, USHG's newest venue in New York City, as General Manager. Now overseeing multiple venues in Union Square Hospitality Group, as Director of Operations. Experience with leading large teams and multiple management teams and businesses. Skills in many relevant areas, including leadership development programs using Gallup Strengths.
Since we've got our Innovation Festival going on this week, here's a quick roundup of business and tech news: United Auto Workers (UAW) deal—the 32-hour week likely not to be a part of it UN General Assembly meets this week: there was a huge climate change protest on Sunday Ukrainian President Volodymyr Zelenskyy's visit with President Biden: to ask for help on a 10-point peace proposal and address the food security crisis Drew Barrymore apologized for her decision to resume production despite the ongoing Writers Guild of America strike and reversed her decision TikTok Shop is the latest social media platform to pivot to e-commerce Orcas are attacking people now . . . ? Or still. But now it might not just be playing and could be actual hunting And then we chatted with Chip Wade, CEO of Union Square Hospitality Group. He told us how he grew up in the hospitality industry and his tips for staying cool in a hot kitchen. USHG operates Gramercy Tavern, Union Square Cafe, and Blue Smoke, among other restaurants.
Mark's the best! He walked into Union Square Cafe more than 30 years ago and only left what became the Danny Meyer-founded Union Square Hospitality Group group recently, having scaled the dizzy heights of a restaurant group that was as iconic and successful as it was disruptive, creating a whole new perspective on how to serve guests and manage the staff that do so, all of which Mark played a large part in. I got to know him better at his last big project at USHG, the ass-kicking Porchlight bar in NY, and we sat down to shoot the shit about just about everything, from being part of Jose Andres' World Kitchen serving people fleeing the war in Ukraine, to diversity 2023-style in restaurant hiring, to the tip controversy (spicy!), to his biggest mistake as a manager, and how he distills that 30 years of expertise to help his consulting clients turbo-charge their business with his new firm, Maynard Consulting. Special thanks to the Institute of Culinary Education in NY for loaning us a location to record in, and to the one and only Tony Sachs for donating a 50-odd-years-old mini of fine bourbon whisky for us to crack open to get the ball rolling!Maynard Consulting: https://www.maynardconsulting.net Mark on LinkedIn: https://www.linkedin.com/in/mark-maynard-b8a2976 Get in touch with Duff!Podcast business enquiries: consulting@liquidsolutions.org (PR friends: we're only interested in having your client on if they can talk about OTHER things than their prepared speaking points or their new thing, whatever that is, for a few hours. They need to be able to hang. Oh, and we won't supply prepared or sample questions, or listener or “reach” stats, either.) Retain Philip's consulting firm, Liquid Solutions, specialised in on-trade engagement & education, brand creation and repositioning: philip@liquidsolutions.org Philip on Instagram: https://www.instagram.com/philipsduff/ Philip on Facebook: Philip Duff Philip on X/Twitter: Philip Duff (@philipduff) / Twitter Philip on LinkedIn: linkedin.com Old Duff Genever on Instagram: Old Duff Genever (@oldduffgenever) • Instagram photos and videos Old Duff Genever on Facebook: facebook.com Old Duff Genever on X/Twitter: https://twitter.com/oldduffgenever?lang=en www.oldduffgenever.com...
Hosted by Kerry DiamondProduced by Catherine Baker and Jenna SadhuEdited by Jenna SadhuMusic by Tralala, “All Fired Up”Lena Ciardullo is the executive chef at Manhattan's Union Square Cafe, the much-loved restaurant and cornerstone of Danny Meyer's legendary Union Square Hospitality Group. Lena has worked for USHG ever since she graduated from the Culinary Institute of America and has had an impressive career. She joins host Kerry Diamond to talk about the road to becoming a chef, translating her dreams about food to the plate, motherhood, and more. In the second half of the show, it's Camilla Velasquez and Emily Weinstein from The New York Times. Camilla is the General Manager of New York Times Cooking and Emily is the Food and Cooking Editor, and they join Kerry to chat about The New York Times Cooking Emoji Line. Text your fave fruit or veg emoji to 361-COOK-NYT and you will get a free recipe in exchange. Don't try to outsmart The Times with an ice cream or pizza emoji. (We did that for you. The Times will politely shut you down.)Thank you to OpenTable for supporting today's show. Learn more about the Cherry Bombe + OpenTable Sit With Us community dinner series here. Radio Cherry Bombe is a production of The Cherry Bombe Podcast Network. Our show is recorded at Newsstand Studios at Rockefeller Center. Subscribe to our newsletter and check out past episodes and transcripts here. More on Lena: Instagram, Union Square Cafe, Union Square Hospitality GroupMore on NYT Cooking: Instagram, website
Join our special guest Kelly MacPherson, from the mega-James Beard award winning Union Square Hospitality Group (USHG). More than a trailblazer, she's been a Game Changer for her entire career. Kelly shares her remarkable journey in hospitality and retail, from configuring her first POS network to becoming one of the early female CTOs -- and she continues to revolutionize how restaurants operate.Despite plans for retirement, she canceled them to join USHG and lead their Technology and Supply Chain division, driven by the brand's core pillars of "Enlightened Hospitality," a term coined by their famous founder, Danny Meyer. Moments to listen for:Kelly's mission to change how we deliver Reporting & Analytics.Her quest to use data for powerful storytelling.Building exceptional Employee-First Experiences with a mobile-first strategy.The Connected Restaurant. What it is and how USHG is delivering it.The timeless tech question: Best in Class or All-in-One Solutions?Importance of partnerships and open collaboration among tech companies.The journey to CTO and what convinced Kelly to come out of retirement.The path to achieving “Enlightened Hospitality,” and how USHG does it.Related Episodes: The Future of Data Starts Here – Darien Bates AI Inside & Outside the Four Walls – Phil Crawford, CKE Here's What Innovation Looks Like – Amir Hudda, CEO of QuRelated Assets: Article: How Software Architecture Impacts Restaurant Performance White Paper: What is a Unified Commerce Platform? Connect with Kelly on LinkedInSetting the Table: The Transforming Power of Hospitality, by Danny Meyer
Brought to you by Eight Sleep's Pod Cover sleeping solution for dynamic cooling and heating, Athletic Greens's AG1 all-in-one nutritional supplement, and LinkedIn Marketing Solutions marketing platform with 900M+ users.Danny Meyer (@dhmeyer) is the founder and chairman of Union Square Hospitality Group (USHG), which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG also founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. Danny is the author of the New York Times bestseller Setting the Table, which articulates a set of signature business and life principles that translate to a wide range of industries. He is the recipient of the 2017 Julia Child Award and was named by Time magazine as one of 2015's 100 most influential people. Danny and USHG's restaurants and individuals together have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur in 2005.Please enjoy!This episode is brought to you by LinkedIn Marketing Solutions, the go-to tool for B2B marketers and advertisers who want to drive brand awareness, generate leads, or build long-term relationships that result in real business impact.With a community of more than 900 million professionals, LinkedIn is gigantic, but it can be hyper-specific. You have access to a diverse group of people all searching for things they need to grow professionally. LinkedIn has the marketing tools to help you target your customers with precision, right down to job title, company name, industry, etc. To redeem your free $100 LinkedIn ad credit and launch your first campaign, go to LinkedIn.com/TFS!*This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could use only one supplement, what would it be?” My answer is usually AG1 by Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and 5 free travel packs) with your first subscription purchase! That's up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*This episode is also brought to you by Eight Sleep! Eight Sleep's Pod Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.Go to EightSleep.com/Tim and save $250 on the Eight Sleep Pod Cover. Eight Sleep currently ships within the USA, Canada, the UK, select countries in the EU, and Australia.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
On today's episode of All in the Industry®, Shari Bayer's guest is Chip Wade, Chief Executive Officer of Union Square Hospitality Group (USHG), which was founded by Danny Meyer with the opening of Union Square Café in 1985, and now extends beyond the walls of its eateries, offering event services, partnerships, and business development. As CEO, a title he has had since 2022, Chip is responsible for further enhancing and evolving the company's culture, driving an even greater experience for guests, and bolstering the excellence and growth of its businesses. Chip joined the USHG Executive team as President, in 2019, following a rich 30-year career in operational leadership in the hospitality industry. Prior to joining USHG, Chip spent 17 years in leadership with Darden Restaurants, where he oversaw all operating functions, drove best-in-industry people metrics, and enhanced financial performance for a number of Darden's high-growth brands. He also served as Chief Operating Offer for Legal Sea Foods in Boston, Massachusetts, in which capacity he led all operations for the family-owned group's 31 restaurants, and oversaw the launch of the Legal Test Kitchen concept. Today's show also features Shari's PR tip to endorse endorsements; Industry News Discussion on the 2023 James Beard Restaurant and Chef Awards Nominees; plus, Shari's Solo Dining experience at Bad Roman, a new, modern, maximalist Italian restaurant from Quality Branded in Columbus Circle, NYC. ** Check out Shari's new book, CHEFWISE – Life Lessons from Leading Chefs Around the World (Phaidon, Spring 2023), now available for pre-order at Phaidon.com, Amazon.com, and wherever books are sold! Pub dates: 4.20.23 UK / 5.3.23 US #chefwisebook ** And if you're in the Philly area, please join Shari on Sunday, April 16th for a panel previewing her book, CHEFWISE, in a discussion through the lens of women in hospitality with Sisterly Love Collective members. The complimentary panel will take place during Philly Chef Conference from 3PM to 4:30PM at The Study at University City (20 S. 33rd St, Philadelphia, PA). RSVPs required. For more information, go to: thestudyatuniversitycity.com. Hope to see you there! **Photo Courtesy of Chip Wade.Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
Born and raised in St. Louis, Missouri, Danny Meyer grew up in a family that relished great food and hospitality. Thanks to his father's travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality.Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming.Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization.Danny and USHG's diverse ventures have added to the hospitality dialogue in many contexts including dining options in museums, sports arenas, and cultural institutions, as well as prescient investments in burgeoning neighborhoods.Danny's groundbreaking business book, Setting the Table (HarperCollins, 2006), a New York Times Bestseller, articulates a set of signature business and life principles that translate to a wide range of industries. A celebrated speaker and educator, Danny has set industry standards in areas such as hiring practices, innovative leadership, and corporate responsibility and addresses a wide range of audiences on such topics around the country.Danny has been generously recognized for his leadership, business achievements, and humanitarianism, including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list, the 2012 Aspen Institute Preston Robert Tisch Award in Civic Leadership, the 2011 NYU Lewis Rudin Award for Exemplary Service to New York City, and the 2000 IFMA Gold Plate Award. Together, Danny and USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996).Danny and his wife, Audrey, live in New York City and have four children.In this episode, Michael and Danny discuss how to build a company culture, tips for working in the service industry, and why you should never ask someone “How are you?”
On this Episode of the BRITE Ideas podcast, JP and Matt interview Marissa Freeman (CMO, Union Square Hospitality Group) who discusses the unique customer experience Danny Meyer created first with Union Square Café and which now encompasses entertainment, hospitality, and entrepreneurial lessons as the brands within the USHG portfolio continue to grow. [NOTE: This episode was first recorded in 2021.]
Read the entire Distillation of Danny Meyer HERE Also checkout past Dillations of people like Michael Jordan, Bob Iger, Josh Waitzkin & many more by CLICKING HERE Danny Meyer is the Founder & Executive Chairman of Union Square Hospitality Group and a lifelong restaurateur. Danny grew up in a family that relished great food and hospitality. Thanks to his father's travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality. Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization. Danny and USHG's diverse ventures have added to the hospitality dialogue in many contexts including dining options in museums, sports arenas, and cultural institutions, as well as prescient investments in burgeoning neighborhoods. Danny has been generously recognized for his leadership, business achievements, and humanitarianism, including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list, the 2012 Aspen Institute Preston Robert Tisch Award in Civic Leadership, the 2011 NYU Lewis Rudin Award for Exemplary Service to New York City, and the 2000 IFMA Gold Plate Award. Together, Danny and USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996) This Distillation will unpack the signature business and life principles that translate to a wide range of industries that I've learned from Danny over the years. The main themes being unpacked are: Understanding the importance of Hospitality for every business. The never ending pursuit of excellence. The keys to leadership and the ways to develop other leaders. The essential frameworks and practices for hiring & building culture. How to use mistakes to your advantage. You Unleashed Course 50% off You Unleashed is an online personal development course created by Sean DeLaney after spending years working with an interviewing high achievers.The online course that helps you ‘Unleash your potential'! You Unleashed teaches you the MINDSETS, ROUTINES and BEHAVIORS you need to unleash your potential and discover what you're capable of. You know you're capable of more and want to bring out that untapped potential inside of you. We teach you how. Enroll Today for only $99!- Click Here Subscribe to my Momentum Monday Newsletter Connect with us! Whatgotyouthere TikTok YouTube Twitter Instagram
If you're involved in hospitality then you have, or maybe should have, read Danny Meyer's industry guidebook to success, Setting the Table. One of the things you'll garner is the importance of understanding a neighborhood, and of building a group of restaurants with easy access to one another. Our guests today may have flirted with Manhattan expansion, but found their 2nd restaurant calling was the neighborhood they've already started in. Chris McDade is the chef and co-owner behind Popina and Gus's Chophouse in Brooklyn. Originally from GA like myself, and then finding his way into USHG kitchens in NYC. We also have Popina and Gus's Chop House co-owner James O'Brien, also a USHG alumn who manages the FOH ops and beverage program for the group.Photo Courtesy of Teddy Wolf.Heritage Radio Network is a listener supported nonprofit podcast network. Support Opening Soon by becoming a member!Opening Soon is Powered by Simplecast.
Tune in on Monday, 6/27/22 at 6:30am EST, for a brand new episode of The Doctor Whisperer Show featuring the Chief Integration Officer at GYANT, Paige Heaphy. Learn more about GYANT here: https://gyant.com/ ▪︎ ▪︎ ▪︎ ABOUT OUR GUEST: Paige is the Chief Integration Officer at GYANT, a company that automates the patient journey through AI. Paige leads all customer-facing, post-sales activity for GYANT including deployment, support, and customer success. Her goal is to structure each customer relationship for efficiency, growth, and meaningful impact for the customer and their patients. She applies a unique approach to leadership and customer relationships that emanates from training with Danny Meyer's USHG and her Lean Six Sigma Black Belt certification. Prior to GYANT, Paige has nearly 20 years of experience in strategic planning, business development, and performance improvement at health systems. ▪︎ ▪︎ ▪︎ As always, thank you to our incredible sponsor, TieTechnology, for sponsoring the show! #businessofmedicine #healthcarepodcast #medicalindustry --- Send in a voice message: https://anchor.fm/thedoctorwhisperer/message
Taco Bell's newest prototype is almost ready for prime time. Union Square Hospitality Group is calling for gun reform. And your next bowl of orange chicken from Panda Express might be prepared by a robot.
On today's episode of All in the Industry®, Shari Bayer's guest is Hillary Sterling, Executive Chef at Ci Siamo, which is part of Danny Meyer's Union Square Hospitality Group, and we are on-location at her restaurant, located in Manhattan West, NYC. Born and raised in Brooklyn, Hillary first felt the pull of the industry as a teenager bussing tables during summers in Montauk, NY. Her career has since led her through NYC kitchens, including Bobby Flay's Mesa Grill, as well as Bolo; plus, Lupa Osteria Romana, and as chef de cuisine at Michelin-starred A Voce working under Chef Missy Robbins. Most recently, Hillary returned to her domestic roots as the executive chef and partner of Vic's. At Ci Siamo, Hillary has created an ambitious restaurant centered around live-fire cooking and the understated excellence of seasonal ingredients. Today's show also features Shari's PR tip to celebrate the power of simplicity; Speed Round; Industry News Discussion on the 'delicore' street style trend; and Solo Dining experience at Veselka, a popular Ukrainian restaurant in NYC's East Village, established in 1954, that is currently donating 100% of its proceeds from borscht to help support Ukraine. Photo Courtesy of Hillary Sterling.Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
Born and raised in St. Louis, Missouri, Danny Meyer grew up in a family that relished great food and hospitality. Thanks to his father's travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality. Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming. Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization. Danny and USHG's diverse ventures have added to the hospitality dialogue in many contexts including dining options in museums, sports arenas, and cultural institutions, as well as prescient investments in burgeoning neighborhoods. Danny's groundbreaking business book, Setting the Table (HarperCollins, 2006), a New York Times Bestseller, articulates a set of signature business and life principles that translate to a wide range of industries. A celebrated speaker and educator, Danny has set industry standards in areas such as hiring practices, innovative leadership, and corporate responsibility and addresses a wide range of audiences on such topics around the country. Danny has been generously recognized for his leadership, business achievements, and humanitarianism, including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list, the 2012 Aspen Institute Preston Robert Tisch Award in Civic Leadership, the 2011 NYU Lewis Rudin Award for Exemplary Service to New York City, and the 2000 IFMA Gold Plate Award. Together, Danny and USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996). Danny and his wife, Audrey, live in New York City and have four children. On this episode of What's Burning, Danny Meyer's chat with Host Mitchell Davis includes conversation around hospitality as the most potent business input, relying on one's "north star", and managing through uncertain times.
Danny Meyer shares how to deliver outstanding hospitality, how he thinks restaurants will be different post pandemic and what continues to get him excited each day.Danny is the founder and CEO of Union Square Hospitality Group, which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, Shake Shack, The Modern, Maialino, and many more. Danny and USHG's restaurants have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur, several three Michelin stars, and a Julia Child Award. He has also been recognized by Who's Who of Food and Beverage in America and TIME 100 “Most Influential People”. ”You may think, as I once did, that I'm primarily in the business of serving good food. Actually, though, food is secondary to something that matters even more. In the end, what's most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Business, like life, is all about how you make people feel. It's that simple, and it's that hard.”This podcast is available on all major podcast streaming platforms. Did you enjoy this episode? Consider leaving a review on Apple Podcasts. Receive updates on upcoming guests and more in our weekly e-mail newsletter. Subscribe today at www.3takeaways.com.
Daily Provisions from USHG is the kind of neighborhood spot everyone welcomes. It is true all-day dining, from the classic Bacon Egg and Cheese in the morning to the Roasted Chicken in the afternoon. Don't pass on the addicting sweets like cookies and crullers. But even with the muscle from a seasoned team at USHG there can be unforeseen start-up challenges. Welcoming executive Chef and friend of Tilit Amanda Wilson and Jessamyn Waldman Rodriquez, managing director to the show.Photo Courtesy of Evan Sung.Heritage Radio Network is a listener supported nonprofit podcast network. Support Opening Soon by becoming a member!Opening Soon is Powered by Simplecast.
On today's episode of All in the Industry®, Shari Bayer's guest is David Burke, one of the best known and most respected chefs in modern American cuisine, who is fueled by passion, grit and a knack for artful innovation. Acknowledged as a leading pioneer in American cooking, Burke, a proud New Jerseyan who was born in Brooklyn, is recognized internationally for his revolutionary techniques, exceptional skills, successful restaurant empire and many TV appearances. In the parlance of today's celebrity driven culture, he is a rock star of the culinary world. Today's show also includes Shari's PR tip to have grit; Speed Round; Industry News Discussion about Bobby Flay parting ways with the Food Network after 27 years; and Solo Dining experience at Ci Siamo in Manhattan West Plaza -- the newest restaurant from Danny Meyer's Union Square Hospitality Group.Photo Courtesy of David Burke.Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®. Heritage Radio Network is a listener supported nonprofit podcast network. Support All in the Industry by becoming a member!All in the Industry is Powered by Simplecast.
Danny Meyer is a New York City restaurateur who serves as the chief executive officer of Union Square Hospitality Group (USHG). City National Bank CEO Kelly Coffey was thrilled to speak with Danny about his experience with guiding a business through a pandemic and the future of the restaurant industry.Danny says he spent the first half of his life getting an education about the world of hospitality without realizing it. His father owned a travel business, enabling Danny to develop a diversified appreciation for great food and service at an early age.Meyer opened his first restaurant in 1985 at the age of 27. His early success cemented his career as a hospitality stalwart for the decades to come. He has been the driving force behind some of New York City's most popular and acclaimed restaurants, including Union Square Café, The Modern and the Gramercy Tavern. He also founded the international casual-dining smash hit Shake Shack, a burger venture that went public in 2015.Besides having a keen understanding of the restaurant industry, Danny has earned a reputation as a leader. USHG is known for its culture of enlightened hospitality, a philosophy that places employee well-being above all else.This podcast is for general information and education only and is provided as a courtesy to the clients and friends of City National Bank. It is compiled from data and sources believed to be reliable, however City National Bank does not warrant that it is accurate or complete. Opinions expressed and estimates given are those of the speaker as of the date of the podcast with no obligation to update or notify of inaccuracy or change.
Podcast: The Knowledge Project with Shane Parrish (LS 68 · TOP 0.05% what is this?)Episode: #115 Danny Meyer: Hospitality and HumanityPub date: 2021-07-13Celebrated restaurateur Danny Meyer discusses the intersection between hospitality and humanity, and why we are all in the hospitality business regardless of where we work. Meyer defines hospitality and how to deliver it with every interaction, how we can scale a feeling, hiring great people and when to let them go, and so much more. Meyer is the Chief Executive Officer of the Union Square Hospitality Group, which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, and Maialino. In 2004 Meyer and USHG founded the wildly popular Shake Shack, a New York fast-casual restaurant chain that has since grown to more than 250 locations around the world. Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, searchable transcripts, member-only episodes, and more. https://fs.blog/membership/ Every Sunday our newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox:https://fs.blog/newsletter/ Follow Shane on Twitter at: https://twitter.com/ShaneAParrishThe podcast and artwork embedded on this page are from Farnam Street, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.
We have a very special episode to share with you all, featuring the one and only Danny Meyer. We had the pleasure of hosting Danny (virtually) in our offices for a fireside chat with our CEO, Jordan Boesch. Danny went over his career, philosophy on hiring for his teams, the state of the restaurant industry, the early days of restaurant technology, and answered some questions from our team. It's an episode that you don't want to miss. We hope you enjoy it as much as we did. About Danny Meyer Born and raised in St. Louis, Missouri, Danny Meyer grew up in a family that relished great food and hospitality. Thanks to his father's travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality. Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming. Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization. Danny and USHG's diverse ventures have added to the hospitality dialogue in many contexts including dining options in museums, sports arenas, and cultural institutions, as well as prescient investments in burgeoning neighborhoods. Danny's groundbreaking business book, Setting the Table (HarperCollins, 2006), a New York Times Bestseller, articulates a set of signature business and life principles that translate to a wide range of industries. A celebrated speaker and educator, Danny has set industry standards in areas such as hiring practices, innovative leadership, and corporate responsibility and addresses a wide range of audiences on such topics around the country. Danny has been generously recognized for his leadership, business achievements, and humanitarianism, including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list, the 2012 Aspen Institute Preston Robert Tisch Award in Civic Leadership, the 2011 NYU Lewis Rudin Award for Exemplary Service to New York City, and the 2000 IFMA Gold Plate Award. Together, Danny and USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996). Danny and his wife, Audrey, live in New York City and have four children. About 7shifts 7shifts is a team management platform designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and streamline team communication. The result is simplified labor management, one shift at a time.
Knowledge Project Podcast Notes Key Takeaways “We are all in the Hospitality business”-Danny MeyerEveryone succeeds when your stakeholders are rooting for your success. That's the general definition of hospitalityWhen technical skills today are so easily copied, emotional skills are the things that add more value to company culture to differentiate a candidate6 emotional skills for hiring: optimistic kindness, intellectual curiosity, work ethic, empathy, self-awareness, and integrity“Mistakes are the greatest renewable resource”– Danny Meyer5 ‘A's of mistake making: Aware – Acknowledge – Apologize – Act – Apply additional generosityThe location tells you what the restaurant should be. Don't let the restaurant tell the location what to beAlso defines if a particular restaurant can or should be scaledA balance between customization and consistency is valuable to long-term, scaled, and diversified growthRead the full notes @ podcastnotes.org Celebrated restaurateur Danny Meyer discusses the intersection between hospitality and humanity, and why we're all invested in the hospitality business. In this episode we define hospitality and how to deliver it the right way, how to scale a feeling, whether Meyer is a bricklayer or a mason, hiring great people, why restaurants that survive more than one year still sometimes fail, and so much more. Meyer is the Chief Executive Officer of the Union Square Hospitality Group, which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, and Maialino. In 2004 Meyer and USHG founded the wildly popular Shake Shack, a New York fast casual restaurant chain that has since grown to more than 250 locations around the world. Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, searchable transcripts, member only episodes, and more. https://fs.blog/knowledge-project-premium/ Every Sunday our newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/ Follow Shane on twitter at: https://twitter.com/ShaneAParrish
Knowledge Project Podcast Notes Key Takeaways “We are all in the Hospitality business”-Danny MeyerEveryone succeeds when your stakeholders are rooting for your success. That's the general definition of hospitalityWhen technical skills today are so easily copied, emotional skills are the things that add more value to company culture to differentiate a candidate6 emotional skills for hiring: optimistic kindness, intellectual curiosity, work ethic, empathy, self-awareness, and integrity“Mistakes are the greatest renewable resource”– Danny Meyer5 ‘A's of mistake making: Aware – Acknowledge – Apologize – Act – Apply additional generosityThe location tells you what the restaurant should be. Don't let the restaurant tell the location what to beAlso defines if a particular restaurant can or should be scaledA balance between customization and consistency is valuable to long-term, scaled, and diversified growthRead the full notes @ podcastnotes.org Celebrated restaurateur Danny Meyer discusses the intersection between hospitality and humanity, and why we're all invested in the hospitality business. In this episode we define hospitality and how to deliver it the right way, how to scale a feeling, whether Meyer is a bricklayer or a mason, hiring great people, why restaurants that survive more than one year still sometimes fail, and so much more. Meyer is the Chief Executive Officer of the Union Square Hospitality Group, which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, and Maialino. In 2004 Meyer and USHG founded the wildly popular Shake Shack, a New York fast casual restaurant chain that has since grown to more than 250 locations around the world. Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, searchable transcripts, member only episodes, and more. https://fs.blog/knowledge-project-premium/ Every Sunday our newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/ Follow Shane on twitter at: https://twitter.com/ShaneAParrish
We have a very special episode to share with you all, featuring the one and only Danny Meyer. We had the pleasure of hosting Danny (virtually) in our offices for a fireside chat with our CEO, Jordan Boesch. Danny went over his career, philosophy on hiring for his teams, the state of the restaurant industry, the early days of restaurant technology, and answered some questions from our team. It's an episode that you don't want to miss. We hope you enjoy it as much as we did.About Danny MeyerBorn and raised in St. Louis, Missouri, Danny Meyer grew up in a family that relished great food and hospitality. Thanks to his father's travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality. Thirty years later, Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming. Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization.Danny and USHG's diverse ventures have added to the hospitality dialogue in many contexts including dining options in museums, sports arenas, and cultural institutions, as well as prescient investments in burgeoning neighborhoods.Danny's groundbreaking business book, Setting the Table (HarperCollins, 2006), a New York Times Bestseller, articulates a set of signature business and life principles that translate to a wide range of industries. A celebrated speaker and educator, Danny has set industry standards in areas such as hiring practices, innovative leadership, and corporate responsibility and addresses a wide range of audiences on such topics around the country.Danny has been generously recognized for his leadership, business achievements, and humanitarianism, including the 2017 Julia Child Award, the 2015 TIME 100 “Most Influential People” list, the 2012 Aspen Institute Preston Robert Tisch Award in Civic Leadership, the 2011 NYU Lewis Rudin Award for Exemplary Service to New York City, and the 2000 IFMA Gold Plate Award. Together, Danny and USHG's restaurants and individuals have won an unprecedented 28 James Beard Awards, including Outstanding Restaurateur (2005) and Who's Who of Food and Beverage in America (1996).Danny and his wife, Audrey, live in New York City and have four children.About 7shifts7shifts is a team management platform designed for restaurants. We help managers and operators spend less time and effort scheduling their staff, reduce their monthly labor costs and streamline team communication. The result is simplified labor management, one shift at a time.
Chip Wade joined Union Square Hospitality Group as president just over two years ago. Nine months into his time with the Danny Meyer-led multi-concept operator, the pandemic hit. USHG shut down all of its restaurants and laid off some 2,300 employees. Now, as Wade says, there's a light at the end of the tunnel and it's not a train. The company's restaurants are reopening, though a handful remain closed, and USHG is easing out of pandemic mode. Listen to this Buzzworthy Brands conversation with Wade to hear how the New York City-based company is navigating the other side of the crisis.
Celebrated restaurateur Danny Meyer discusses the intersection between hospitality and humanity, and why we're all invested in the hospitality business. In this episode we define hospitality and how to deliver it the right way, how to scale a feeling, whether Meyer is a bricklayer or a mason, hiring great people, why restaurants that survive more than one year still sometimes fail, and so much more. Meyer is the Chief Executive Officer of the Union Square Hospitality Group, which comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, and Maialino. In 2004 Meyer and USHG founded the wildly popular Shake Shack, a New York fast casual restaurant chain that has since grown to more than 250 locations around the world. Go Premium: Members get early access, ad-free episodes, hand-edited transcripts, searchable transcripts, member only episodes, and more. https://fs.blog/knowledge-project-premium/ Every Sunday our newsletter shares timeless insights and ideas that you can use at work and home. Add it to your inbox: https://fs.blog/newsletter/ Follow Shane on twitter at: https://twitter.com/ShaneAParrish
In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Kelly MacPherson, the chief technology officer of the Union Square Hospitality Group (USHG), to explore technology strategy in the restaurant and hospitality industry.Danny Meyer's Union Square Hospitality Group is best known for creating some of New York's most acclaimed restaurants, cafes, and bars. The company is committed to providing outstanding food with exceptional warmth and hospitality services. Since its founding in 1985, USHG has added operational consulting services and built a catering and events business.“The connected restaurant is a robust ecosystem that enables a seamless flow of data to all the components of the restaurant,” says MacPherson. “There's all these pieces that enable a restaurant's operation. The connected restaurant is making sure that they all talk to each other in the same language—otherwise everything is disjointed and draining from a managerial perspective.”For USHG, communication is key. For your staff, make sure to explain both the what and the why behind any changes you make. And know your customer—build out a robust CRM that reflects your customer's priorities.“We've made strides in tech in the restaurant industry, but consumer tech has outpaced the other industries,” adds MacPherson. “We've really underinvested as an industry, and I think the pandemic exposed that in a big way… there's been so many advances in forecasting and analytics. There's a huge opportunity in forecasting. Machine learning should be driving forecasts. Let technology do most of the science.”Click here for more recovery and relief information for restaurant, hospitality and food service operators. And to keep listening, check out The Hospitality Hangout podcast on Spotify!This syndicated content is brought to you by Branded Strategic Hospitality.
In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Kelly MacPherson, the chief technology officer of the Union Square Hospitality Group (USHG), to explore technology strategy in the restaurant and hospitality industry.Danny Meyer’s Union Square Hospitality Group is best known for creating some of New York’s most acclaimed restaurants, cafes, and bars. The company is committed to providing outstanding food with exceptional warmth and hospitality services. Since its founding in 1985, USHG has added operational consulting services and built a catering and events business.“The connected restaurant is a robust ecosystem that enables a seamless flow of data to all the components of the restaurant,” says MacPherson. “There’s all these pieces that enable a restaurant’s operation. The connected restaurant is making sure that they all talk to each other in the same language—otherwise everything is disjointed and draining from a managerial perspective.”For USHG, communication is key. For your staff, make sure to explain both the what and the why behind any changes you make. And know your customer—build out a robust CRM that reflects your customer’s priorities.“We’ve made strides in tech in the restaurant industry, but consumer tech has outpaced the other industries,” adds MacPherson. “We’ve really underinvested as an industry, and I think the pandemic exposed that in a big way… there’s been so many advances in forecasting and analytics. There’s a huge opportunity in forecasting. Machine learning should be driving forecasts. Let technology do most of the science.”Click here for more recovery and relief information for restaurant, hospitality and food service operators. And to keep listening, check out The Hospitality Hangout podcast on Spotify!This syndicated content is brought to you by Branded Strategic Hospitality.
Carl Quintanilla, Jim Cramer and David Faber led off the show with an in-depth look at the GameStop frenzy -- the stock surging after it doubled late in Wednesday's trading session. Reddit-fueled stocks such as AMC Entertainment also jump. The anchors get into what investors should make of the wild ride -- as well as an ice cream cone tweet by major GameStop shareholder Ryan Cohen. They also discussed Twitter's long-term guidance which gave the stock a boost, Nvidia's quarterly results and the chip supply shortage, and ViacomCBS' streaming strategy for "Paramount+". Shake Shack Founder and Union Square Hospitality Group CEO Danny Meyer joined the program to talk about taking USHG's SPAC public. Also in focus: A double dose of news involving Pfizer's COVID-19 vaccine.
Kimberly is the chef and co-founder of Kora, an apartment-based bakery born during the COVID-19 pandemic that explores the richness of Filipino culture & flavors through cuisine and her late grandmother's recipes. She is an alumna of the Culinary Institute of America in Hyde Park, New York with pastry & savory NYC restaurant experience for teams like Make it Nice and USHG. Kimberly is a proud Filipino-American and Queens-native. Connect with Kimberly on Instagram https://www.instagram.com/kimberlymcamara/ (@kimberlymcamara), follow Kora https://www.instagram.com/fromkora/ (@fromkora) to find out how to place an order, and check out the Eater https://ny.eater.com/2020/9/8/21427633/kora-filipino-desserts-doughnuts-instagram (article) that started it all. Join us Monday evening (12/21) for an IG Live aftershow over at https://www.instagram.com/kapwa.yoga/ (@kapwa.yoga). Note: we will be taking a break for the holidays and will be back with our next konversation mid-Jan. In the meantime, stay safe and happy holidays!
Daniel Meyer is a New York City restaurateur and the Chief Executive Officer of the Union Square Hospitality Group (USHG).Danny's Union Square Hospitality Group (USHG) comprises some of New York's most beloved and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, and more. Danny and USHG founded Shake Shack, the modern-day “roadside” burger restaurant, which became a public company in 2015. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming. Under Danny's leadership, USHG is renowned not only for its acclaimed restaurants but also for its distinctive and celebrated culture of Enlightened Hospitality. This guiding principle of prioritizing employees first and foremost has driven and shaped USHG's ongoing evolution from a small group of restaurants into a multi-faceted hospitality organization.
In this episode of The Barron Report, host Paul Barron chats with Erin Moran, the chief culture officer for Union Square Hospitality Group (USHG). Moran previously served as the executive vice president of U.S. business for Great Place to Work.As chief culture officer, Moran manages culture development—namely promoting a key value for USHG, enlightened hospitality—as well as all facets of the employee experience. Barron and Moran discuss culture building, the impact of technological advances, and culture challenges in the hospitality industry today.
Erin Moran has focused her career on how to build great company cultures. After a decade at Great Place to Work, Erin joined Danny Meyer’s nationally-renowned Union Square Hospitality Group as Chief of Culture. In the years since, she has developed and implemented innovative culture aspects such as comprehensive family leave and a more equitable alternative to tipping at USHG’s award winning restaurants. Erin joined host Robert Glazer on the Elevate Podcast to talk about what makes a great culture, her many game-changing policies at USHG, and more. A big thanks to our episode sponsors the Predictive Index! Every business leader wants to get the right people in the right seats at their company. A leading talent optimization firm, Predictive Index has the tools you need to get the most out of your teams and make sure you have the people you need to build the business you want. You can request a demo of the Predictive Index by going to predictiveindex.com/elevate/.
On today's episode of All in the Industry®, host Shari Bayer's guests are Executive Chef Michael Anthony and Pastry Chef Miro Uskokovic of Gramercy Tavern, USHG’s contemporary, seasonal, award-winning American restaurant, which opened in in NYC in 1994 by restaurateur Danny Meyer, and is now celebrating its 25th anniversary. Michael joined Gramercy Tavern as the Executive Chef in 2006. Under his leadership, the restaurant has earned a three-star New York Times review (2007) and James Beard Awards for “Outstanding Restaurant" (2008) and “Best Chef: New York City" (2012). In 2015, Mike won the James Beard Award for “Outstanding Chef," a national recognition, and his book, V is for Vegetables, won the 2015 James Beard Award for Best Vegetable-Focused Cookbook. Miro grew up on a family farm in Serbia and moved to America after attending hospitality college. After working with a local pastry chef in Greentown, Indiana, Miro enrolled in the Culinary Institute of America. While completing his externship at Wallse, Miro had the chance to train as an intern at Jean-Georges. Miro became Pastry Sous Chef at Jean-Georges, and then went on to become Pastry Chef at Aldea. Miro joined Gramercy Tavern as Pastry Chef in 2013. Today's show also features Shari's PR tip, Speed Round, Industry News discussion, and Solo Dining experience at Thomas Keller's TAK Room in Hudson Yards, NYC. Listen at Heritage Radio Network; subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. Thanks for being a part of All in the Industry®!Photos courtesy of Gramercy Tavern.All In The Industry is powered by Simplecast.
Today's guest is Chef Chris Jaeckle. He spent 7 years with USHG with Tabla and Eleven Madison Park. He was the sous chef at Morimoto and also worked alongside Michael White at Altamerea group as CDC of Ai Fiori when it was awarded a Michelin Star and three stars from the NYTIMES. In 2013 he launched his own restaurant partnering with Zach and Jeffrey Chodorow, an italian restaurant in the west village called All'onda. But he didn't stop there. He also opened Uma Temakeria in chelsea and gotham west market. When it opened Uma was the nation's first fast-casual style eatery featuring fresh, customer designed temaki which is a cone-shaped “hand roll” sushi. But in 2016 All'onda shuttered after about two years being open. And in 2018, Uma Temakeria shuttered both locations. Jaeckle who was named Eater's 2014 New York City Chef of the Year now runs Kitchen Connect Consulting which focuses on menu development for several concepts ranging from French Brasserie's, Latin Taqueria's and Airport Dining and for All'onda Dubai. Today we're going to discuss working alongside some of the finest chefs in the world, branching out on your own, when to make the difficult decision to shut down and how to launch a consulting business.The Line is powered by Simplecast.
Let's talk about money honey. One of the most requested topics following last season was to talk more about financing options for new restaurateurs. Restaurants have notoriously slim margins and chefs aren’t known to have huge salaries. So how do you fund your project and what are potential investors looking for in your business plan? Our guest today is Camilla Marcus, Founder and Owner/Operator of West-Bourne, an accidentally vegetarian and decidedly mindful eatery in SoHo with a triple bottom line mission. Before opening West~Bourne, Camilla was the Director of Business Development at USHG, and worked in real-estate investing at Colony Capital and CM Group. Camilla is also an active Angel Investor and a co-founder of TechTable Summit. Opening Soon is powered by Simplecast.
September 27, 2019 - The power of client experience as a differentiator in today’s competitive marketplace. Danny Meyer opened his first restaurant, Union Square Cafe, in 1985, and has since grown Union Square Hospitality Group into one of the most renowned and influential organizations in the world. Danny will draw on his experience as a pioneering leader in the hospitality industry, sharing insights from his entrepreneurial beginnings and over three decades in the business. He’ll address the critical difference between service and hospitality, the power of client experience as a differentiator in an increasingly competitive marketplace, and how USHG’s innovative spirit has taken the group to new frontiers, transcending the restaurant industry and contributing to the evolution of New York City neighborhoods. Danny was also honored to be names the 2017 Julia Child Award Recipient.
Sabato Sagaria got his engines started at Cornell, The Greenbriar Hotel, and The Inn at Little Washington. The pace picked up at The Little Nell and Union Sq. Hospitality where he rose to Chief Restaurant Office and...became a member of the court of Master Sommeliers along the way. Sabato left USHG and is now the President of bartaco. The Grape Nation is powered by Simplecast.
This week’s episode of Opening Soon is all about sourcing. You’ve chosen your partners, you’ve got a lease and your business plan is in full effect. You’ve got a budget for equipment, tableware, interior furnishings, uniforms and more. Where/When do you start? Where can you save, where can you finance? Where should you splurge? We are joined by Morgan Tucker, director of business development at Singer Equipment where she oversees tabletop including her signature Little M Tucker line of curated products. And Josh Morgan COO of Melt Shop and an Operating Partner of Aurify brands. Both came to their current roles after years in nationally recognized restaurants including USHG and the Nomad. This episode is brought to you by BentoBox, a platform that connects restaurants with people. Learn more at getbento.com/openingsoon. For a limited time, BentoBox will waive the website setup fee for all Opening Soon listeners. Offer expires August 20. Opening Soon is powered by Simplecast.
Mark Maynard - a 26 year veteran of the Union Square Hospitality Group, Mark started the trail as host of Union Square Cafe. From there he rose to General Manager and then launched a string of the popular bbq joint Blue Smoke. Extensive visits to America’s south east inspired Porchlight bar. Now he’s the Director of Operations for all of USHG. Mark has also written a book The Next Frontier of Restaurant Management and is s regular lecturer at Cornell, NYU and, The Institute of Culinary Education. The Speakeasy is powered by Simplecast.
Born and raised in St. Louis, Missouri, Danny Meyer grew up in a family that loved great food and hospitality. Thanks to his father’s travel business, which designed custom European trips, Danny spent much of his childhood eating, visiting near and far-off places, and sowing the seeds for his future passion. In 1985, at the age of 27, Danny opened his first restaurant, Union Square Cafe, launching what would become a lifelong career in hospitality. 30 years later, Danny’s Union Square Hospitality Group (USHG) comprises some of New York’s favorite and acclaimed restaurants, including Gramercy Tavern, The Modern, Maialino, Shake Shack and more. USHG also offers large-scale event services, foodservice solutions for public and private institutions, industry consulting, and educational programming.
On today's episode of All in the Industry®, host Shari Bayer is joined by Joe Gurrera, the owner of Citarella, a group of popular epicurean markets, which started with one of the original and most-respected neighborhood seafood shops in New York; now serving almost 5 million customers annually—and selling 2 million pounds of seafood a year! Joe grew up in the fish business, learning first-hand the subtle differences between the flavors and textures of dozens of varieties of seafood. In addition to Citarella, he owns Lockwood & Winant, a wholesale company at the iconic Fulton Fish Market, and hospitality seafood purveyor Meat Without Feet. Joe is the author of a new cookbook, JOE KNOWS FISH: Taking the intimidation out of cooking seafood. Today's show also features Shari's PR tip, Speed Round, special "On the Road" coverage from Tales of the Cocktail 2018 in New Orleans, and Shari's Solo Dining experience at Danny Meyer and USHG's new restaurant, Manhatta, offering sky-high views of NYC. Listen at Heritage Radio Network and/or subscribe/rate/review our show at iTunes, Stitcher or Spotify. Follow us @allindustry. All in the Industry® is powered by Simplecast.
On today’s episode of All in the Industry, Shari Bayer is joined by Jonas Andersen, Beverage Director of MeyersUSA, a hospitality group founded by Danish culinary entrepreneur Claus Meyer. MeyersUSA includes the Great Northern Food Hall in Grand Central Terminal. Jonas hails from Copenhagen and has lived and worked across the globe, from Bolivia to Sydney, Australia. From a recent trip to CPH, Shari shares her solo dining experience at Geist, and in Industry News, she has exclusive interviews with USHG’s Maureen Cushing and Resy’s Mike Montero from TechTable Summit, which took place October 17th at Apella in NYC. Tune in! All in the Industry is powered by Simplecast
For a deep dive into the inner workings of restaurant operations, Kat Johnson sits down with John Ragan (Director of Operations at USHG), Sabato Sagaria (Chief Restaurant Officer at USHG), and Ryan Pernice (Owner and Operator of RO Hospitality in Roswell, GA). The three share the challenges and joys of opening new restaurants and discuss how they sift through the myriad of new technologies available for restaurants while keeping the guest's experience and hospitality the main focus of day-to-day operations. We also hear about the organizations that they work closely with, from Share Our Strength to the Kula Project.
Today on All in the Industry, Shari Bayer is joined by Becky Tehrani, the co-founder of TechTable. Shari and Becky talk about their experience at last week's TechTable Summit.
After sharing the stage with Erin Moran just a few weeks ago up in New York, I had to interview her. While the innovative ideas and practices of the Union Square Hospitality Group (USHG) are certainly turning heads in the restaurant industry, it was Erin’s passion and energy that captured my attention. Throughout this interview, Erin shares about the experiences that prompted her into this line of work, the #1 key to tapping into human potential (This, from nearly two decades in the human potential industry), and the current success rate of USHG’s “No tipping” practice. Listen in! Erin, a special thank you for generously sharing your time and your stories with our listeners—your dedication to greatness is incredible, and I’m grateful to know you! Here’s to Your Greatness, Misti Burmeister NEW! Ready to reconnect to the excitement of— —Your work/career —Leading your team —Growing your bottom line, along with your people? Grab your 40 minute Gearing for Greatness session with Misti today—http://mistiburmeister.com/GearingForGreatness “Through the power of listening and summarizing situations, Misti has an uncanny way of motivating not just you but your whole team!” – Susan Malone, Executive Director at Wide Angle Youth Media
Karen King is a Director of On Premise Development for the Winebow Group.
Mark Maynard-Parisi is Creator/Managing Partner at Porchlight, Danny Meyer’s Union Square Hospitality Group (USHG)’s first stand-alone cocktail bar, located in New York’s West Chelsea. Mark, a 22-year veteran of USHG, together with the group’s CEO Danny Meyer, conceptualized and designed Porchlight, a New York bar that follows many southern traditions. Mark is responsible for the strategic direction and day to day operations of Porchlight, and today sat down with host Joe Campanale for a disscussion about Mark’s experiences at Porchlight, and the vision he has for the bar. This program was brought to you by Michters. “I guess our soundbite is, were a NYC bar with a Southern accent.” [5:00] “We don’t want to compromise whats on the plate or in the glass…whats in the glass is important, but whats on the plate is just as important.” [12:00] — Mark Maynard on In The Drink
Jack Mason is the Wine Director at Marta Restaurant in Manhattan.
The “Restaurateur” (denoted by his very own biopic), Danny Meyer is one of New York's greatest culinary leaders. As CEO of Union Square Hospitality, a restaurant group that's redefined dining in the city, along side President and Director of Culinary Development, Michael Romano. Their first collaboration, Union Square Cafe opened in 1984, Michael joining in ‘88 and six months later garnering a 3 star NYTimes review, has endured almost 30 years in one of the hardest industries around. On today's installment of THE FOOD SEEN, find out why their brand of haute cuisine-meets-hospitality is still ahead of the curve. Now with over a dozen Shake Shack locations in the USA, and half a dozen overseas (Dubai, Kuwait City, Doha, Abu Dhabi), and Creative Juice, a new healthy concept cafe, Creative Juice, inside Equinox gyms, how does USHG keep the same food and service ideals relevant? This episode of has been sponsored by 360 Cookware. “It's not a badge that you wear on your shirt – ‘I use seasonal produce' – that's just how it's done!” [17:00] “No matter how good it tastes, nothing will ever satisfy your soul in the absence of hospitality.” [21:40] One innovation that Union Square Café brought about, that we absolutely continued at Gramercy Tavern, was to bring women into the equation of a three-star dining experience.” [25:20] “Whoever wrote the rule that hedonism and health can't be a part of the same sentence?” [55:40] — Danny Meyer on THE FOOD SEEN “It's about the guest's experience. They're coming to our restaurant, we're cooking them a meal. I want to make sure that everyone has a good time.” [25:45] “Where is this food coming from? Is it cerebral? Is it textbook? Or is the person cooking really connecting with the food?” [38:00] — Michael Romano on THE FOOD SEEN