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Die SightCity 2025 ist vorbei – aber in Sightviews geht es jetzt erst richtig los! Über 45 Interviews mit Ausstellern, Entwicklern und Fachleuten warten auf euch. In den kommenden Wochen hört ihr täglich ein neues Gespräch über aktuelle Trends, neue Produkte und praktische Erfahrungen aus der Welt der Hilfsmittel für blinde und sehbehinderte Menschen. Zum Auftakt wird es gleich spannend: Christian Stahlberg spricht mit dem Apfelfleger, Jürgen Pfleger, über ein eher ungewöhnliches Hilfsmittel – die Ray-Ban Smartglasses von Meta. Ist das wirklich ein Assistenzgerät oder nur ein Trendspielzeug? Die beiden diskutieren die Einsatzmöglichkeiten der Brille im Alltag, von Hörbüchern unterwegs bis zur Nutzung von Sprachassistenz und Kamera-Funktionen. Es geht um Vorteile gegenüber Knochenleitungskopfhörern, erste Erfahrungen mit der Meta AI, barrierefreie Anwendungen wie Be My Eyes – und um die Frage, ob und wie sich diese Brille für blinde Nutzer eignet. Ein offenes Gespräch über ein stylisches, nicht ganz günstiges Gadget, das durchaus Potenzial hat – oder doch nur ein nettes Extra ist? Hört rein und bildet euch selbst eine Meinung.
Thanks to Turtleback Low Vision for sponsoring this episode of Double Tap. As a thank you to the Double Tap community, Turtleback is offering 12% off your entire order with promo code DT12. Visit turtlebacklv.com to shop the full lineup!In this lively episode of Double Tap, Steven and Shaun catch up after a short break, diving into personal stories involving home renovations, Shaun's dog's medical emergency, and their shared exhaustion. Steven reveals the high-tech features of his new sofa—including USB ports, wireless charging, and a built-in cooler—while Shaun praises his partner's impressive DIY efforts.Later, they're joined by Allison Sheridan of the NosillaCast podcast to reflect on the CSUN Assistive Technology Conference. Alison shares standout products including the Case for Vision magnification tool, the Augmental MouthPad, and Solid3D's retinal projection innovation. The trio also debates accessibility pricing, representation from major tech firms, and the importance of inclusive design.Chapters00:00 - Start00:45 - Steven's New Sofa06:14 - Shaun's Poorly Dog25:35 - Sign Up For the Double Tap Newsletter26:34 - SPONSOR - Turtleback27:41 - Allison Sheridan from NosillaCast reflecting on CSUNRelevant LinksNosillaCast Podcast: https://www.podfeet.com/blog/category/nosillacast/Be My Eyes: https://www.bemyeyes.comQuality of Life Plus: https://www.qLplus.orgCase for Vision: https://www.caseforvision.comForecast App (for podcast chapters): https://overcast.fm/forecast Find Double Tap online: YouTube, Double Tap Website---Follow on:YouTube: https://www.doubletaponair.com/youtubeX (formerly Twitter): https://www.doubletaponair.com/xInstagram: https://www.doubletaponair.com/instagramTikTok: https://www.doubletaponair.com/tiktokThreads: https://www.doubletaponair.com/threadsFacebook: https://www.doubletaponair.com/facebookLinkedIn: https://www.doubletaponair.com/linkedin Subscribe to the Podcast:Apple: https://www.doubletaponair.com/appleSpotify: https://www.doubletaponair.com/spotifyRSS: https://www.doubletaponair.com/podcastiHeadRadio: https://www.doubletaponair.com/iheart About Double TapHosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited. "Double Tap" is a registered trademark of Double Tap Productions Inc.
It's an all new That Real Blind Tech show with the entire gang Allison, Brian, Ed , and Jeanine talking the latest nonsense and tech. We kick the show off discussing the PornHub Awards and what they have in common with Ed. Thanks to Gen-Z audio cassette tapes are making a come back! Max is changing their name again, can you guess what the new name will be? LG was recognized for their excellence in accessibility in Bangkok. Tim Dixon published an interesting article about Password Managers and Accessibility. We then get to discussing Global Accessibility Awareness Day and Apple giving us Accessibility Nutrition Labels. Say what? Meta is rolling out for the blind on the Meta Ray Bans for customers in the United States and Canada. We then discuss how Meta is advancing accessibility. The biggest coming together since Chocolate met Peanut Butter is Be my Eyes and Innosearch. Be My Eyes also announced a new redesign to their Desktop PC app. We then discuss Google Gemini Live with screen sharing and using your android camera. Google will be launching a whole new OS redesign. Brian then discusses some new products he recently purchased. First up are the Panasonic Technics 100. Next Brian discusses the awesome Anker SoundCore Portable 2. And then Brian discusses the SoundCore Liberty 5 by anker Ear buds. And it's more of What's Pissing Off Brian Now and Watcha Streaming, Watcha Reading. It's an all new That Real Blind Tech show with the entire gang Allison, Brian, Ed , and Jeanine talking the latest nonsense and tech. We kick the show off discussing the PornHub Awards and what they have in common with Ed. Thanks to Gen-Z audio cassette tapes are making a come back! Max is changing their name again, can you guess what the new name will be? LG was recognized for their excellence in accessibility in Bangkok. Tim Dixon published an interesting article about Password Managers and Accessibility. We then get to discussing Global Accessibility Awareness Day and Apple giving us Accessibility Nutrition Labels. Say what? Meta is rolling out for the blind on the Meta Ray Bans for customers in the United States and Canada. We then discuss how Meta is advancing accessibility. The biggest coming together since Chocolate met Peanut Butter is Be my Eyes and Innosearch. Be My Eyes also announced a new redesign to their Desktop PC app. We then discuss Google Gemini Live with screen sharing and using your android camera. Google will be launching a whole new OS redesign. Brian then discusses some new products he recently purchased. First up are the Panasonic Technics 100. Next Brian discusses the awesome Anker SoundCore Portable 2. And then Brian discusses the SoundCore Liberty 5 by anker Ear buds. And it's more of What's Pissing Off Brian Now and Watcha Streaming, Watcha Reading. To contact That Real Blind Tech Show, you can email us at ThatRealBlindTechShow@gmail.com, join our Facebook Group That Real Blind Tech Show, join us on the Twitter @BlindTechShow , To contact That Real Blind Tech Show, you can email us at ThatRealBlindTechShow@gmail.com, join our Facebook Group That Real Blind Tech Show, join us on the Twitter @BlindTechShow ,
Dans l'actu des nouvelles technologies et de l'accessibilité cette semaine : Du côté des applications et du web Apple dévoile les nouveautés d'accessibilité d'iOS 19, macOS 16, watchOS 12 et visionOS 3. Google ajoute Gemini à TalkBack, et ça change tout : on vous explique pourquoi. Le logiciel d'OCR pour Windows ScanVox est désormais disponible. Suite à des abus, Be My Eyes réduit le nombre de requêtes quotidiennes dans Be My AI. Augmentation des prix de Jaws, ZoomText et Fusion. Microsoft Edge propose des alternatives pour les zones ARIA Live. iOS 18.5 : Correction de dernière minute des contrôles multimédias pour les utilisateurs aveugles – Des tests d'accessibilité Apple toujours perfectibles ! Le reste de l'actu Comment Samsung intègre l'accessibilité et les valeurs centrées sur l'utilisateur dans ses appareils électroménagers. Remerciements Cette semaine, nous remercions Myriam et Pascal pour leurs infos ou leur dons. Si vous souhaitez vous aussi nous envoyer de l'info ou nous soutenir : Pour nous contactez ou nous envoyez des infos, passez par le formulaire de contact sur la page oxytude.org/contact. Pour nous soutenir (dons, liens affiliés ou liste de produits) rendez-vous sur la page oxytude.org/soutenir. Pour animer cet épisode Fabrice, François et Philippe.
In this exciting episode of The Blind Life, Sam is joined by InnoSearch AI and Be My Eyes representatives to announce a groundbreaking new partnership that will revolutionize accessible shopping for the blind and visually impaired community. InnoSearch AI is a screen-reader-optimized shopping and travel platform offering access to over one billion products and services. Thanks to their collaboration with Be My Eyes, users can access InnoSearch directly from the Be My Eyes app, making the experience even more seamless and convenient. If you're blind or have low vision, this partnership could unlock new levels of independence, savings, and confidence when navigating the online world. Learn more about InnoSearch AI and sign up for a free account + $10 shopping credit: ► https://innosearch.ai/r/nRhfYt Download Be My Eyes for iOS, Android, or Windows: ► https://www.bemyeyes.com/
In this special Global Accessibility Awareness Day edition of Double Tap, Steven and Shaun are joined by top voices in tech accessibility, including Matt Ater from Vispero, Mike Buckley from Be My Eyes, Patrick Long from InnoSearch, and Apple's Director of Accessibility, Sarah Herrlinger.Matt shares news of Vispero's global rollout of accessible payment terminals powered by JAWS for Kiosk, and reflects on 30 years of JAWS development in partnership with Microsoft. Meanwhile, Be My Eyes and InnoSearch announce a new collaboration, offering 2% cashback for accessible shopping and a voice-based AI shopping assistant for non-tech users.Apple's Sarah Herrlinger unveils a suite of upcoming accessibility features, including Braille Access for note-taking, Magnifier for Mac, AI-powered object recognition in Vision Pro, and new Accessibility Nutrition Labels in the App Store. The show also features GAAD co-founder Joe Devon recounting how the movement began and why the mission continues.Chapters0:00 – Introduction4:40 – JAWS for Kiosk expands globally7:03 – Celebrating 30 years of JAWS and Microsoft's role9:23 – AI Labeler and Picture Smart in JAWS13:40 – Insert+J Club and JAWS community engagement14:52 – Be My Eyes and InnoSearch partnership announcement20:37 – InnerSearch's accessible shopping evolution33:44 – Origins of Global Accessibility Awareness Day with Joe Devon41:49 – Apple Vision Pro accessibility features44:14 – Braille Access and new note-taking tools46:24 – App Store Accessibility Labels explained51:01 – Magnifier for Mac and Accessibility ReaderRelevant LinksApple Accessibility: https://www.apple.com/accessibilityBe My Eyes: https://www.bemyeyes.comVispero: https://www.vispero.comInnoSearch: https://www.innosearch.ai/Global Accessibility Awareness Day: https://accessibility.dayGet in touch with us by email at feedback@doubletaponair.com or connect on WhatsApp at https://www.doubletaponair.com/whatsapp Find Double Tap online: YouTube, Double Tap Website---Follow on:YouTube: https://www.doubletaponair.com/youtubeX (formerly Twitter): https://www.doubletaponair.com/xInstagram: https://www.doubletaponair.com/instagramTikTok: https://www.doubletaponair.com/tiktokThreads: https://www.doubletaponair.com/threadsFacebook: https://www.doubletaponair.com/facebookLinkedIn: https://www.doubletaponair.com/linkedin Subscribe to the Podcast:Apple: https://www.doubletaponair.com/appleSpotify: https://www.doubletaponair.com/spotifyRSS: https://www.doubletaponair.com/podcastiHeadRadio: https://www.doubletaponair.com/iheart About Double TapHosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited. "Double Tap" is a registered trademark of Double Tap Productions Inc.
It's a major milestone as Steven and Shaun hit their 1000th episode of Double Tap! In this special edition, they're joined by executive producer Marc Aflalo for a surprise celebration packed with heartfelt tributes from major names across the accessible tech world. You'll hear messages from Amos Miller (Glidance), Mike Buckley (Be My Eyes), Kelly MacDonald (AMI), and even Chris Patnoe from Google and of course Mr. F.But that's not all — Steven delivers an impassioned rant about the state of radio in 2025. From inaccessible DAB radios to smart speakers demanding sign-ins, he questions why a traditionally blind-friendly medium has become so complicated. The conversation then shifts to digital ownership, AI tools like Gemini and Copilot, and how listener feedback shapes every episode. Expect laughs, honesty, and a deep appreciation for community in this milestone moment.Chapter Markers00:00 – Introduction02:10 – Surprise video: Messages from Glidance, Be My Eyes, Google & more06:30 – Reflections on what Double Tap has become09:00 – Steven's full-blown rant on radio accessibility12:30 – Why DAB and smart speakers fail blind listeners18:20 – The problem with owning digital media in 202521:45 – Resurgence of DVDs & physical media explained26:30 – When power goes out: The critical case for accessible radios28:45 – Listener Scott asks about TalkBack on Samsung35:30 – Gemini Live: Using AI with your camera40:20 – Carl's diabetes accessibility tips for CGMs47:30 – Libre app, Sweet Dreams, and audiographs explained49:45 – Larry shares a simple iOS app library tip51:00 – Renée asks: How do you know a site is inaccessible?54:00 – The web is a Wild West for screen reader users56:00 – Final reflections and thank yous from Steven and Shaun Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567
Facilitator: NedTopics: Bluetooth recommendations, Screen black after incoming calls; Using RCS in messages; Difference lights occurring on calls; How to turn off seconds in time app onwatch; Using VoiceVista; Groups getting other notifications with Be My Eyes, do you see whose calling; Screen not staying unlocked long enough; Phone will not send text to android phone since update; Adding multiple people to a call; Scanning a QR codes; Shock headphones started speaking in another language; Allowing YouTube to share information with secondary phone; Getting random feedback with VO; Blocking someone in a group or leaving a group message; How to delete favorites in Safari; Deleting multiple message groups; SIRI not finding/recognizing contacts on phone; iBUG Bytes: Sandhya: Creating contacts from a number in text message.
What do the Clicks Keyboard, Ember Mug, Monarch braille display, and AirPods Pro 2 all have in common? They're all in the inbox this week on Double Tap!Steven and Shaun dive into your messages, starting with Mallory's reflections on Clicks and warm drinks, to Daisy's deep dive into the Monarch's potential—and price tag. You'll hear honest takes on smart glasses like EchoVision, plus a listener story about using AirPods Pro 2 as hearing aids (and one almost lost at Burger King). And in true Double Tap fashion, things go hilariously off track with accidental disco rants, talk of cigarette-scented hospital doorfinding, and a legendary Scottish passive-aggressive takedown on a public bus.From accessibility insights to laugh-out-loud commentary, this episode captures exactly what makes Double Tap so beloved—and why the community keeps growing.[Chapters]00:00 – What day is it? Time for emails02:15 – Message from Mallory: Clicks Keyboard & Ember Mug04:45 – Is the Clicks Keyboard worth it? Bulk, buttons & thoughts07:50 – Tech for blind coders: Start your podcast!09:22 – Monarch feedback from Daisy in Nebraska13:10 – Why the Monarch matters (but is still out of reach)16:20 – Are high costs keeping us from better tech?20:30 – Should price come first in a review?22:50 – Orbit Reader questions & alternatives24:00 – Gregory's smart glasses: Celeste vs. EchoVision27:15 – Why do so many companies chase the same idea?29:30 – Smart glasses: Designed for blind people, or just usable?32:05 – Could OpenAI take over this space?34:20 – What's the perfect mix of tech and real-world tools?38:50 – Hetty's AirPods Pro 2 as hearing aids (and ear tip issues)43:40 – Using earbuds in noisy environments45:50 – Meta Ray-Bans and adaptive audio in action48:10 – Public transport disco and hospital soundscapes50:18 – Chris McCausland praise & TTS audio description debate52:35 – The future of AD: More content, fewer humans?55:10 – Why writing the description script matters most⸻[Key Quotes]“We do need to have a range of voices. And if they were all the same, it wouldn't really be very good for the community, right?” — Steven Scott“If it works for you, and it's amazing, then the money kind of becomes irrelevant—you'll find a way to pay for it.” — Steven Scott“Smart glasses don't need to be ‘for blind people.' They just need to work well for everyone.” — Shaun Preece[Relevant Links]Clicks Keyboard: https://clicks.techEmber Mug: https://ember.comHumanWare Monarch: https://www.humanware.comMeta Ray-Ban Glasses: https://www.ray-ban.com/metaApple AirPods Pro 2: https://www.apple.com/airpods-pro/Be My Eyes (partnered with OpenAI): https://www.bemyeyes.com
We kicked off the program with four news stories and different guests on the stories we think you need to know about!National Baseball Poetry Festival Blends Sports & Fine Arts – 3rd National Baseball Poetry Festival is coming up May 2-4, 2025 at Polar Park, Worcester, MA. Steven Biondolillo - founder of the National Baseball Poetry Festival joined Dan.Massachusetts High School Selected to Represent the State in National Mascot Showdown! Justin Woo - entrepreneur, philanthropist, and founder of The64 (group responsible for competition) stopped by.What to know about the results of the NFL Draft for the New England Patriots. Chris Price – Boston Globe Sports Reporter checked in.How the organization Be My Eyes connects people who are visually impaired with volunteers and companies worldwide through live video and artificial intelligence. Joan Hamilton – Volunteer for Be My Eyes discussed it with Dan.Listen to WBZ NewsRadio on the NEW iHeart Radio app and be sure to set WBZ NewsRadio as your #1 preset!
In this episode of White Canes Connect, David Goldstein plays the latest episode of Federation Focus. This weekly video mentions what is happening within the National Federation of the Blind of Pennsylvania. Make sure you visit our YouTube channel at https://www.youtube.com/@nfbofpa/ and subscribe! Show notes at https://www.whitecanesconnect.com/133 This is what the description on each episode looks like: This week's Federation Focus comes to you from Las Vegas! Don't worry, I'm not wearing one of those skimpy showgirl outfits. Liz wouldn't have been able to hold the camera steady from laughter if I were wearing one! Check out the video: https://youtu.be/2fe-R-yz1jc I mentioned two meetings (see the links below) and two fundraisers in the video. One fundraiser is tomorrow at Landmark Americana at 3333 Market Street in Philadelphia and benefits the Keystone Chapter. Keystone will receive 25% of your food and drink tab on all regularly priced menu items, including adult beverages! You need to print the Sip. Savor. Support Flyer (https://www.nfbofpa.org/sip/,) grab some friends and head to Landmark Americana for lunch, dinner, or drinks! What are you going to get? Meetings: April 29, 2025 at 7:30 PM State Convention Planning Meeting Via Zoom https://www.nfbofpa.org/planningzoom/ May 3, 2025, at 10:00 AM Jigsaw Chapter Meeting Via Zoom: https://www.nfbofpa.org/jigsawzoom/ One tap mobile +13017158592,,91793332704# US (Washington DC) Fundraisers Sip. Savor. Support. Fundraiser for the Keystone Chapter The Keystone Chapter has partnered with Landmark Americana at 3333 Market Street in Philadelphia. On April 29, 2025, from open to close, 25% of your check will be donated to the chapter on all non-promotional items. You must bring a paper flyer with you for the chapter to receive the donation. Find the flyer at https://nfbofpa.org/wp-content/uploads/2025/04/Sip-Savor-Support-FINAL-TROY.pdf I hope you can make it! Spring Fling Blind Vendor Showcase & Fundraiser The PA Association of Blind Merchants invites you to the Spring Fling Blind Vendor Showcase on May 17, 2025, from 4 PM to 10 PM at the Best Western Premier in Harrisburg Food, fun, raffles, and auctions on some very cool stuff. Be a sponsor of the event: https://www.pablindmerchants.org/sponsor/ Are you a blind entrepreneur? Exhibit at the event: https://www.pablindmerchants.org/exhibit/ Attend the event: https://www.pablindmerchants.org/fling/ Spring Fling Blind Vendor Showcase flyer: http://pablindmerchants.org/wp-content/uploads/2025/03/pabm-spring-fling-flyer-FINAL.png Please join us! White Canes Connect Episode 132 In Episode 132 of White Canes Connect, hosts Michelle McManus and David Goldstein welcome Shawn Welker, founder of Visual Eyes Access, a low-cost visual interpreting service with a unique approach. Shawn shares how his background in accessibility and mobility training gives him a deeper understanding of blind users' needs, setting his service apart from other platforms like Aira and Be My Eyes. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/shawn-welkers-mission-affordable-visual-interpreting/id1592248709?i=1000704263913 Spotify https://open.spotify.com/episode/60bg3hmo5X4uIayLzhVv6A YouTube https://youtu.be/E7fT9O4g5PE?si=affJ34ubt9B2NrXL White Canes Connect #19 on Best 100 Visually Impaired Podcasts We've been listed on the 100 Best Visually Impaired Podcasts for a few months now, currently sitting at #19! Check out the list: https://podcast.feedspot.com/visually_impaired_podcasts/. Check out the list, you may find your new, favorite podcast on it! NFB National Convention Join over 2500 blind people in New Orleans from July 8 through July 13 for the National Federation of the Blind National Convention! Learn more at https://www.nfbofpa.org/nola/ An Easy Way to Help the NFB of PA Support the NFB of PA with every purchase at White Cane Coffee Company by going to https://www.whitecanecoffee.com/ref/nfbp. When you use that link to purchase from White Cane Coffee, the NFB of PA earns a 10% commission! Share the link with your family and friends! Listen to Erin and Bob Willman from White Cane Coffee on episode 072 of White Canes Connect. Donate to the NFB of PA Like what you hear on White Canes Connect? Support us and donate to the National Federation of the Blind of Pennsylvania, visit https://www.NFBofPA.org/give/. We Want to Hear Your Story Reach out with questions and comments, or share ideas! We want to hear from you. Call us at (267) 338-4495 or at whitecanesconnect@gmail.com. Follow White Canes Connect Find out why White Canes Connect is currently ranked at #13 of the 100 Best Visually Impaired Podcast. Find the show on: Apple Podcasts: https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify: https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube: https://www.youtube.com/@pablindpodcast
Facilitator: SandhyaTopics: Using Starbucks App; Issues with Zoom update; Phishing Scam warning; Using the Merlin Bird App; Changing items in Fitness App on Watch; Audio messages now works; Forwarding an attachment on Messages; Charging Iclever for Iphone; Not able to select AI Corrective sentences; Using Amazon Card; Creating Custom greetings in Message; Email stating expose ID; ICloud email account benefits; Using Satilite to send text messages; New item in settings since update; Using Ira or Be My Eyes without WIFI; Using Voice Vista; Differences in 16Pro and 16E; Be My Eyes volunteer calling working intermittently; Can't find last Voice Memos recording; Voice memos on watch not syncing to phone; VO not reading word selection while typing an emailiBUG Bytes: Sandhya: Navigating around on a podcast track
In Episode 132 of White Canes Connect, hosts Michelle McManus and David Goldstein welcome Shawn Welker, founder of Visual Eyes Access, a low-cost visual interpreting service with a unique approach. Shawn shares how his background in accessibility and mobility training gives him a deeper understanding of blind users' needs, setting his service apart from other platforms like Aira and Be My Eyes. Shawn discusses the evolution of visual interpreting, the limitations of mainstream services, and why affordability and personalization are key to his mission. He explains how Visual Eyes Access offers on-demand and scheduled interpreting at $1/minute, with rollover minutes and community-funded options like earning minutes through purchases in his online pet supply shop. He also teases upcoming initiatives, including a city-based navigation pilot and app integration with smart glasses, allowing hands-free assistance via WhatsApp. Shawn is scaling his business with a pool of trained student volunteers and emphasizes a client-first, access-centered philosophy. Listeners of the podcast get a 50% discount on his 30-minute trial session by mentioning the show. This episode highlights how tech, heart, and community can intersect to build better access, one client at a time. Show notes at https://www.whitecanesconnect.com/132 Links Mentioned Learn more about Visual Eyes Access at https://www.visualeyesaccess.com Connect with Shawn via email at shawn@visualeyesaccess.com Have you checked out Federation Focus yet? https://www.youtube.com/@nfbofpa/ Sip. Savor. Support. Keystone Chapter fundraiser at Landmark Americana: https://nfbofpa.org/wp-content/uploads/2025/04/Sip-Savor-Support-FINAL-TROY.pdf Attend PA Association of Blind Merchants Spring Fling Blind Vendor Showcase: https://www.pablindmerchants.org/fling/ Exhibit at PA Association of Blind Merchants Spring Fling!: https://www.pablindmerchants.org/exhibit/ Be a sponsor of PA Association of Blind Merchants: https://www.pablindmerchants.org/sponsor/ An Easy Way to Help the NFB of PA Support the NFB of PA with every purchase at White Cane Coffee Company by going to https://www.whitecanecoffee.com/ref/nfbp. When you use that link to purchase from White Cane Coffee, the NFB of PA earns a 10% commission! Share the link with your family and friends! Listen to Erin and Bob Willman from White Cane Coffee on episode 072 of White Canes Connect. Donate to the NFB of PA Like what you hear on White Canes Connect? Support us and donate to the National Federation of the Blind of Pennsylvania, visit https://www.NFBofPA.org/give/. We Want to Hear Your Story Reach out with questions and comments, or share ideas! We want to hear from you. Call us at (267) 338-4495 or at whitecanesconnect@gmail.com. Follow White Canes Connect Find out why White Canes Connect is currently ranked at #13 of the 100 Best Visually Impaired Podcast. Find the show on: Apple Podcasts: https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify: https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube: https://www.youtube.com/@pablindpodcast
In episode 284 of iCantCU, I talk about another hiccup with my psoriatic arthritis meds—this time, the pharmacy wanted over two grand out of pocket. Spoiler: I said no. Taltz has helped a bit, but not $2,000-a-month helpful. So now I'm back on the hunt for something else that won't break the bank or mess me up with scary side effects. I also share some sad news: we lost Stan Ingram, a fellow blind entrepreneur in the Business Enterprise Program here in PA. That means one less BEP operator and a big question mark about what happens to his spot. Plus, my friend Ken's dad passed, and I send love to his family. It's been a rough week. I share the fact that my other podcast, White Canes Connect, is currently ranked #19 on the 100 Best Visually Impaired Podcasts! So much for the false rumors being spread about the show. We've got a Keystone Chapter fundraiser coming up on April 29 at Landmark Americana in Philly. Print the flyer and bring your appetite. I'll be there around 1 p.m. for lunch—come say hi. Show notes at https://www.iCantCU.com/284 Links Mentioned (product links are affiliate links so that I may earn a commission.) Ray-Ban Meta Glasses, Wayfarer: https://amzn.to/42EU0Sy Keystone Chapter Landmark Americana fundraiser flyer: https://nfbofpa.org/wp-content/uploads/2025/04/Sip-Savor-Support-FINAL-TROY.pdf White Canes Connect one of the 100 Best Visually Impaired Podcasts: https://traffic.libsyn.com/whitecanesconnect/white_canes_connect_132_post.mp3 Federation Focus on the NFB of PA YouTube channel: https://www.youtube.com/@nfbofpa I edit the show with Descript and love it!: https://www.iCantCU.com/descript/ Attend the Blind Merchants Spring Fling Blind Vendor Showcase: https:www.pablindmerchants.org/fling/ If you are a blind entrepreneur and would like exhibit at the Spring Fling: https://www.pablindmerchants.org/exhibit/ Be a sponsor of Spring Fling: https://www.pablindmerchants.org/sponsor/ Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch iCantCU episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 129 In episode 132 of White Canes Connect, hosts Michelle McManus and David Goldstein welcome Shawn Welker, founder of Visual Eyes Access, a low-cost visual interpreting service with a unique approach. Shawn shares how his background in accessibility and mobility training gives him a deeper understanding of blind users' needs, setting his service apart from other platforms like Aira and Be My Eyes. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
Facilitator: BradTopics: Labelling Photos in Be MY Eyes app; Merlyn Bird ID app; Where's Screen Recognition?; Using ChatGPT App; Using the signature feature in Gmail app; Creating accounts in Apple mail App; Turning Updates on or off; Setting up shortcuts in Be My Eyes with Siri; Using Category behavior in Mail; Turning Categories on or off; Calls going on Watch and not Phone; Locking Phone with IRA; Voice Memo not syncing from Watch to Phone; What is RCS?; Fixing Portrait/Landscape mode; Not hearing audio while joining zoom on Iphone; Setting up passcodes; using Important labels in Gmail; Unable to turn VoiceOver Speech on watch; Forwarding emails using screen readers;iBUG Bytes: Brad: Sending Group Text messages with SIRI
Read transcriptHello our spring flowers and welcome to BGC ep 121. We have a great show for you: Óran and Jan are talking about the new smart kid on the block when it comes to smart glasses: Echo Vision. Have you heard of these? Do you have a pair? Well, if you do let us know if you like them and are finding them of benefit in your daily life - email us at blindguyschat@gmail.com. Our guest this week is Kevin Sherwin. Yes, it's a welcome back to the Eurovision song contest guru who is just back from a world wind tour of New York New York. Kevin has the latest news on all the latest musicals and plays on Broadway at the moment. He also gives us a rundown of the who's hot and who's not when it comes to Eurovision 2025! Will Ireland be sending Johnny Logan? Will Sweden bring snow? Will The Netherlands bring their bikes? And who is having a sauna on top of a microphone stand? Kevin will explain all, while Jan and Óran have a lie down. (Together?
In this episode of Double Tap, Steven and Shaun celebrate Microsoft's 50th birthday with a deep and honest conversation about the company's evolution—warts and all. From the nostalgia of Windows 3.1 and the disaster of Vista to today's innovations with Copilot and AI, the hosts discuss how Microsoft's tech has shaped their lives and the lives of millions globally.They break down Microsoft's recent anniversary event, including bold demos of new Copilot features and a major on-stage protest over AI weaponization claims. The discussion turns serious as they unpack what it means when AI is embedded in tools we rely on daily—and the ethical responsibilities that come with that.The duo explores how Copilot is evolving into a personalized AI assistant with memory, action-based commands, and even screen-sharing capabilities. Can it revolutionize accessibility for blind users? Could it become a true assistant or even a podcast generator? And is Apple falling behind in the AI race?Plus, Steven shares a cautionary tale about trusting AI with a Korean-translated manual, reminding us that while the tech is powerful, it's not infallible. It's an episode full of laughs, critical thinking, and real-world implications of AI's role in our tech lives.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Relevant LinksMicrosoft Copilot: https://copilot.microsoft.comWindows 11 Accessibility: https://www.microsoft.com/en-us/accessibility/windowsOpenAI ChatGPT: https://chat.openai.comGoogle Gemini AI: https://deepmind.google/technologies/gemini/Be My Eyes: https://www.bemyeyes.comChapter Markers:00:00 Celebrating Microsoft's 50th Anniversary02:20 The Evolution of Windows: Love and Hate04:44 Protests at Microsoft Event: A Call for Attention12:22 Introducing Copilot: The AI Companion18:18 Personalization and Memory in AI23:30 The Future of AI: Trust and Usability30:46 Exploring PhoneLink and Android Integration39:31 Economic Impacts of Tariffs on Technology41:00 Meta's Shift in Fact-Checking Approach44:20 Nostalgia for Early Computing Experiences Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567
On this episode of Double Tap, Steven and Shaun break down the latest rumors surrounding Meta's upcoming Hypernova smart glasses. With prices rumored to start at over $1,000, they debate the practicality of AR displays in smart glasses and how accessible (or not) they might be for blind users. The discussion digs into Meta's broader wearable strategy, comparing it to past attempts like Google Glass and current AI-driven tools such as Be My Eyes and Aira.Listener emails pour in, ranging from app organization tips to feedback on Braille displays and screen reader tech. Rebecca raises concerns over the constant delays in assistive tech product launches like the Optima and Orbit Player, while Steven defends the need for accessible glucose monitoring—especially when the NHS doesn't always recognize accessibility as a necessity.Steven also dives deep into document accessibility tools, sharing his experiences using Scribe and DocuScan Plus from Numa Solutions for converting inaccessible PDFs into readable and audio-friendly formats. The episode highlights the growing utility of these tools and why OCR still matters even in the age of AI.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Relevant LinksMeta Ray-Ban Glasses – Official site for Meta's smart glasses lineupScribe by Numa Solutions – Convert inaccessible files to audio or textDocuScan Plus – OCR scanning and document conversion toolBe My Eyes – Free visual assistance through live volunteersAira – Visual interpreting services for blind usersSensee – Creators of the accessible Braille calendarOrbit Research – Braille displays and assistive devicesMantis Q40 by Humanware – Braille display with QWERTY keyboardRemote Incident Manager – Remote desktop tool for blind users Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567
In this episode of Double Tap, Steven and Shaun dive into the latest iOS 18.4 update and put Apple's much-hyped Visual Intelligence feature to the test—and let's just say, it didn't go quite as expected. They discuss real-world accessibility challenges with this new tool, especially when compared to apps like Be My Eyes. Plus, they explore the new ambient playlists in Apple Music and debate their actual usefulness.The conversation soon shifts into a broader Apple critique: from Siri's unreliability to ongoing accessibility issues in iCloud for Windows, and the frustrating UI in Apple's Voice Memos app. Listener Brian introduces the accessible Tape It app, prompting a larger discussion about mobile vs. desktop recording and editing for blind users. Meanwhile, Steven shares his workflow for using VoiceOver with Final Cut and reveals how he's mastering drag-and-drop with a screen reader.We also hear thoughtful feedback from listeners about Braille literacy, the challenges of light sensitivity, and the emotional impact of losing sight—especially when thinking about past visual experiences like video games or driving. The episode wraps with an email segment touching on the confusing new AI categorization in Apple Mail and audio clarity issues in podcasting.Chapter Markers:00:00 Introduction and Tech Rush02:53 iOS 18.4 Features and Visual Intelligence06:09 Apple Music's Ambient Playlists08:59 iCloud for Windows Accessibility Issues12:14 VoiceOver Command Customization15:12 Mouse Control with VoiceOver17:57 Exploring Drag and Drop Functionality20:50 Light Sensitivity and Personal Experiences23:47 Conclusion and Future Topics28:59 Nostalgia and Gaming Experience32:18 The Importance of Open Conversations33:48 Listener Feedback and Community Engagement35:44 Accessibility in Audio Recording Apps39:03 Desktop vs Mobile for Audio Editing42:20 Clarity in Communication for Accessibility52:44 Braille Literacy and Employment PerspectivesGet in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Relevant LinksTape It App – Audio recorder with dual-mic support and accessible trimmingAppleVis iOS 18.4 Review – Deep dive into the update and accessibility featuresEcho Vision Glasses by Agiga – AI-powered smart glasses for blind usersFerrite Recording Studio – Mobile audio editor for iOSMarsEdit – Mac-based WordPress editorNon-24 Awareness – Learn more about circadian rhythm disorders affecting blind individuals Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567
In this episode of iCantCU, I talk about my recent trip to Baltimore for a National Federation of the Blind leadership seminar. The travel down was rough—high winds, delayed trains, and a soaked suitcase—but once I got there, it was an incredible few days. I met fantastic people from all over the country, learned a ton, and left feeling inspired (and maybe a little intimidated) by how sharp some of these folks are. I also get into how the trip lit a fire under me to do more back home in Pennsylvania. That's where Federation Focus comes in—a new weekly video series I started to keep everyone updated on what's happening in the affiliate. I walk through how that came together and all the other NFB-related stuff I've been working on, from graphics to fundraising letters to podcast editing. Show notes at https://www.iCantCU.com/283 Links Mentioned (product links are affiliate links so that I may earn a commission.) Federation Focus on the NFB of PA YouTube channel: https://www.youtube.com/@nfbofpa I edit the show with Descript and love it!: https://www.iCantCU.com/descript/ Attend the Blind Merchants Spring Fling Blind Vendor Showcase: https:www.pablindmerchants.org/fling/ If you are a blind entrepreneur and would like exhibit at the Spring Fling: https://www.pablindmerchants.org/exhibit/ Be a sponsor of Spring Fling: https://www.pablindmerchants.org/sponsor/ Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch iCantCU episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 129 Episode 129: To make the beauty and grandeur of nature accessible to everyone, Bartram's Garden teamed up with a local audio describer and visually impaired accessibility consultant to produce audio descriptions of three gardens on their grounds. Join White Canes Connect contributor Simon Bonenfant, as he speaks with audio describer Beth Feldman Brant, along with Accessibility Coach Charmaine Parrish, about everything you need to know as part of this exciting initiative! Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
Facilitator: PeteTopics: Hapics and ring won't work togethercorrectly; Deleting messages from phone deletes from ipad; Not getting email notifications; Getting phone to announce time; Focus settings not working correctly now; Can't find voucher for uber; Where do videos taken with Meta-Glasses go on phone?; Using favorites and playlists; Issues with seeing audio recordings in messages; Notification to allow Be My Eyes to put pictures in Photos Gallery; Solution for reoccurring old messages on Ipad; Are the Airpods 4 Open ear?; Trying to put another widget on phone; Healow app; How to get out of apps library;iBytes: Pete: Tap Back with emojis in the messages app feature, Can create an emojis.iToys: The Magsafe charger
Christopher Duffley is an inspiring speaker, musician, and advocate who has overcome immense challenges to spread a message of faith, perseverance, and hope. Born prematurely at just 1 pound 12 ounces, Christopher lost his sight due to retinopathy of prematurity and was later diagnosed with autism. Despite these obstacles, he discovered his love for music, and at just 10 years old, his rendition of Open the Eyes of My Heart went viral, launching his career as a motivational speaker and singer. Today, Christopher shares his story worldwide, proving that with faith, determination, and the right support system, anything is possible. In this episode of The Wow Factor, Christopher and his mother, Christine, share his extraordinary journey—from being adopted into a loving family to becoming an advocate for accessibility, independence, and inclusion. They discuss the role of faith in Christopher's life, how technology helps him navigate the world, and why he is passionate about encouraging others to embrace their own mission possible. This conversation is filled with lessons on resilience, faith, and making an impact, making it a must-listen for anyone looking to overcome challenges and live with purpose. “With God, all things are possible.” – Matthew 19:26 - Christopher Duffley “I don't have sight, but I walk by faith. You don't have to see everything to believe in what's possible.” - Christopher Duffley “I want to inspire others, but I also want to break barriers. The world isn't built for people like me, but that won't stop me.” - Christopher Duffley This Week on The Wow Factor: From Challenge to Calling: How Christopher's early struggles with blindness and autism led him to a life of purpose and inspiration. A Mother's Love: The incredible story of how Christine fought to bring Christopher into their family and help him reach his full potential. Viral Moment to Mission: How Christopher's viral performance of Open the Eyes of My Heart launched his journey as a speaker and musician. Faith and Resilience: Why 2 Corinthians 5:7 – “For we walk by faith, not by sight” is Christopher's life verse. Assistive Technology: How tools like the Be My Eyes app and screen readers empower Christopher to navigate the world independently. Overcoming the Employment Gap: The staggering statistic that 70% of blind people are unemployed and how Christopher is breaking barriers. Mission Possible: How Christopher and his family are redefining what's possible through advocacy, music, and motivational speaking. Christopher Duffley's Words of Wisdom: Life's challenges do not define you—your faith, mindset, and perseverance do. Christopher's journey reminds us that obstacles can be stepping stones to greater purpose and impact. His mission is to inspire others to believe that anything is possible with faith, resilience, and community support. Connect with Christopher Duffley Christopher's Website Mission Possible Podcast Christopher's YouTube Christopher's Instagram Connect with The Wow Factor: WOW Factor Website Brad Formsma on LinkedIn Brad Formsma on Instagram Brad Formsma on Facebook X (formerly Twitter)
2513 Arizona Vacation with PiccyBot and Be My Eyes (Mar. 26, 2025) Show Notes Experience the vivid landscapes of Arizona as enhanced by detailed descriptions by AI. Hosts Nancy and Peter Torpey used various AI services like PiccyBot and Be My Eyes to describe their adventures in the Sonoran Desert, the Phoenix Botanical Garden, Sedona’s … Continue reading 2513 Arizona Vacation with PiccyBot and Be My Eyes (Mar. 26, 2025) →
This week, it's technology conference season and we'll be bringing you stories from the recent RNIB Inclusive Design For Sustainability Conference in Glasgow and more from the CSUN Assistive Technology conference in California, with contributions from Google, Meta and Be My Eyes. You can listen to the show live in the UK every Tuesday at 1pm on Freeview Channel 730, online at RNIB Connect Radio | RNIB , or on your smart speaker. You'll hear new episodes of the Tech Talk Podcast every Tuesday afternoon, so make sure you're subscribed to never miss an episode. We'd love to hear your thoughts on accessible technology, drop us an email at techtalk@rnib.org.uk
On today's episode of Double Tap, Steven Scott and Shaun Preece dive into a jam-packed show that covers everything from Meta AI's disappointing European rollout to Steven's brand-new, powerhouse Mac Studio. They also speak with Tom Pey, president of Waymap, about how his organization is transforming indoor navigation for blind and visually impaired people through cutting-edge technology.The guys kick things off with frustration over Meta AI's European launch, which excludes the long-awaited “Look and Describe” visual features. They unpack the privacy and regulatory challenges affecting accessibility advancements across platforms like Meta, OpenAI, and Be My Eyes.Later, Steven gets hands-on with Apple's M3 Ultra Mac Studio and details the setup process, the power of its 10Gb Ethernet port, and how it fits into their production workflow. There's also a candid rant on iOS accessibility issues, from VoiceOver focus bugs to inconsistent gestures.Then, they welcome Tom Pey from Waymap to discuss how the app delivers turn-by-turn indoor and outdoor navigation with 1-meter accuracy—without GPS or internet. You'll learn about the groundbreaking tech behind Waymap and the growing importance of infrastructure-free navigation for blind users.Finally, the show wraps up with a discussion about Seleste smart glasses shutting down, a promising new ARx Vision iOS beta, and why leasing high-end tech might just be a smarter choice for creators and professionals.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 Meta AI Rollout in Europe: A Mixed Bag02:48 Privacy Concerns and Data Processing Regulations05:58 The Impact of AI Features on Accessibility09:10 Navigating iOS Accessibility Challenges14:52 Unpacking the Mac Studio: Specs and Performance20:08 Internet Speed and Workflow Efficiency33:55 Waymap: Revolutionizing Navigation for the Visually Impaired40:03 Technical Innovations Behind Waymap48:10 The Future of Navigation Technology51:14 The Rise and Fall of Seleste Smart Glasses53:06 ARx Vision: New Developments in Assistive Technology Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a media company that entertains, informs and empowers Canadians with disabilities through three broadcast services — AMI-tv and AMI-audio in English and AMI-télé in French — and streaming platform AMI+. Our vision is to establish AMI as a leader in the offering of accessible content, providing a voice for Canadians with disabilities through authentic storytelling, representation and positive portrayal. To learn more visit AMI.ca and AMItele.ca.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
Facilitator: Sandhya and MichaelTopics: Should I stay with current subscription Apple music?; Since updating to 18 not seeing facebook comment; Issues ending call in Be My Eyes since update; Using Apple Books but not reading it; Shortcuts for Be My Eyes and; Has anyone registered for Microsoft Summit; learning to add a second person to a call; Trouble unmuting with voiceover in zoom; Issues using Apple Calander; How to answer someone on call waiting; How to get back to person on hold on call waiting; Trouble using SIRI; Restarting Apple Watch; Explain using rotor to sighted person; Turning off time announcements when ipad closed; Trouble using button to read email; issues using volume when dictating; Using subscription with Ebooks from an email; Using apps while on a call; Adding website page to home page; Using credentials for WhatsApps for overseas; Using What 3 words app; Can you use screensharing between 2 or more devices?; Best navigation map to use on road trips?; Sharing weblinks; Issues with errors with IRA; Problems using Be My Eyes with prompts; How to set phone to ring and vibrateiBUG Bytes: Sandhya: Searching for Emojis efficiently
Technology is rapidly reshaping the world, but for people with disabilities, it’s doing something even more profound - it’s redefining what’s possible. Explore how cutting-edge assistive technologies are breaking barriers, restoring independence, and revolutionizing the way people navigate the world. Sam Seavey, creator of “The Blind Life” YouTube channel, shares how AI-powered tools are game-changers for people with vision impairments. And former stuntman Jonathan Goodwin introduces Kim-e, a self-balancing mobility robot redefining independence for wheelchair users. Suggested episodes: Revealing Our Blind Spots About Blindness MasterChef winner Christine Ha and poet Edward Hirsch on turning blindness into brilliance Hearing every color, feeling every earthquake: Life as a cyborg Stunt performers David Holmes and Jonathan Goodwin on life after paralysis GUESTS: Sam Seavey: founder of “The Blind Life” YouTube channel, where he provides tips, reviews of assistive devices, and interviews with visually impaired community members. Diagnosed with Stargardt disease at the age of 11, Sam has dedicated 30 years to researching and understanding assistive devices. Among the inventions Sam mentions during this conversation are Ray Ban Meta AI glasses, the Be My Eyes app, the WeWalk smart cane, and braille tablets Jonathan Goodwin: a retired stunt performer, screenwriter, keynote speaker, and hypnotherapist. In 2021, he was paralyzed while rehearsing a stunt for America's Got Talent: Extreme. He has been exploring a new piece of assistive technology called Kim-e, a self-balancing personal mobility robotSupport the show: https://www.wnpr.org/donateSee omnystudio.com/listener for privacy information.
When Danish furniture craftsman Hans Jørgen Wiberg launched Be My Eyes, an app connecting blind and low-vision users with sighted volunteers, he had no idea it would grow into a global movement. But 10 years after its launch, the app now boasts 800,000 blind users and over 8.5 million volunteers, more than the population of his country. In this episode, Hans, who is visually impaired himself, tells the origin story of the app, how it “spread like wildfire” and Be My Eyes' partnerships with companies like Microsoft and OpenAI.The conversation covers:The diverse and innovative ways people use the Be My Eyes appWhy microvolunteering - helping out for just a few minutes - has become such a powerful force for goodThe rapid growth of Be My AI, a new AI-powered feature providing users with quick visual assistance for everyday tasksThe challenges Be My Eyes faces in reaching underserved communitiesMissed last week's episode? Inside Adobe's mission to build more inclusive tech---About Hans Jørgen WibergHans Jørgen Wiberg is the founder of Be My Eyes, a groundbreaking app that connects blind and visually impaired individuals with sighted volunteers for real-time assistance via video calls. Born in Denmark and visually impaired himself, Hans created Be My Eyes in to address everyday challenges faced by blind and low-vision people. Under his leadership, the app has grown into a global community with 800,000 users and over 8 million volunteers in 150+ countries.---Learn more about Be My Eyes : https://www.bemyeyes.com/ Follow Be My Eyes on Instagram: https://www.instagram.com/bemyeyesapp/?hl=en Follow Hans Jørgen Wiberg on LinkedIn: https://dk.linkedin.com/in/hans-j%C3%B8rgen-wiberg-8a16b915 ---Connect with Made for UsShow notes and transcripts: https://made-for-us.captivate.fm/ Newsletter: https://madeforuspodcast.beehiiv.com/ LinkedIn: https://www.linkedin.com/company/madeforuspodcast Instagram: https://www.instagram.com/madeforuspodcast/
In this packed episode of Double Tap, Steven Scott and Shaun Preece are back in the studio after an incredible week at CSUN 2025! They recap their experiences at the world's largest assistive technology conference, sharing insights into groundbreaking innovations in Braille technology, adaptive gaming, and accessibility software.Plus, the guys share their once-in-a-lifetime experience meeting Stevie Wonder, who gave an emotional speech at the event.Microsoft's Ability Summit is celebrating its 15th anniversary, and we break down the biggest accessibility announcements, including new adaptive packaging, AI-powered sign language detection in Teams, and advancements in GitHub's accessibility features. Blind Gamer Steve Saylor joins the show to give us an exclusive hands-on review of Xbox's new Adaptive Joystick, now available for purchase!And what's happening with Be My Eyes' highly anticipated live video feature? CEO Mike Buckley gives us an honest update on where things stand.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 And We're Back In The Studio!02:49 Reflections on CSUN 2025t09:09 Meeting Stevie Wonder12:14 The Importance of Community Engagement14:54 Microsoft's Ability Summit Highlights17:58 Accessible Gaming Innovations34:56 Be My Eyes: Updates and Future Plans41:17 Amazon's New Premium Device Line45:19 Sonos Cancels Streaming Box Project51:57 Sony's Commitment to Blu-ray Technology Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a media company that entertains, informs and empowers Canadians with disabilities through three broadcast services — AMI-tv and AMI-audio in English and AMI-télé in French — and streaming platform AMI+. Our vision is to establish AMI as a leader in the offering of accessible content, providing a voice for Canadians with disabilities through authentic storytelling, representation and positive portrayal. To learn more visit AMI.ca and AMItele.ca.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
In this episode of iCantCU, I share a jaw-dropping moment when the director of a Pennsylvania state agency called me a four-letter word. Yes, really. It all ties back to my ongoing fight for transparency and inclusion in the Business Enterprise Program (BEP), which provides blind entrepreneurs with opportunities to run vending and food service businesses on government properties. Despite promises of reopening the program, Pennsylvania hasn't trained a new blind vendor in over five years. With the number of operators dwindling from 200 to just 20, and many nearing retirement, the program's future is in jeopardy. I break down the bureaucratic roadblocks, potential conflicts of interest, and the resistance to allowing public attendance at key meetings—including my own. I also discuss the upcoming PA Association of Blind Merchants Spring Fling on May 17 in Harrisburg. It's a chance to support blind entrepreneurs, network, and raise awareness. Tickets are available now! Blind entrepreneurs exhibit opportunities and sponsorship opportunities are also available. See all the links below in the Links Mentioned section. I tease my recent trip to Baltimore and a behind-the-scenes look at my OnlyFans page… I'm not kidding. Tune in for the full story! Show notes at https://www.iCantCU.com/282 Links Mentioned (product links are affiliate links so that I may earn a commission.) Ziggy loves this ball and your dog will too! : https://amzn.to/3ZpuLTO I edit the show with Descript and love it!: https://www.iCantCU.com/descript/ Attend the Blind Merchants Spring Fling Blind Vendor Showcase: https:www.pablindmerchants.org/fling/ If you are a blind entrepreneur and would like exhibit at the Spring Fling: https://www.pablindmerchants.org/exhibit/ Be a sponsor of Spring Fling: https://www.pablindmerchants.org/sponsor/ Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch iCantCU episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 127 In Episode 127 of White Canes Connect, Lisa Bryant and I welcome Stacie Leap and Marva Hall from the Pennsylvania Organization of Blind Parents. This newly chartered division of the National Federation of the Blind of Pennsylvania is only the second of its kind in the entire NFB, marking a historic moment for blind parents nationwide. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
The annual CSUN conference in California brings together some of the biggest names in accessible technology from across the globe. Dave Williams from RNIB Tech Talk has been on the conference floor this year to speak to some of the delegates, that's where he spoke to the team behind one of the most popular accessibility apps, ‘Be My Eyes'.
Double Tap is live from the 40th annual CSUN Assistive Technology Conference! Steven Scott and Shaun Preece dive deep into groundbreaking accessibility tech, exclusive announcements from Be My Eyes and advanced radar-guided glasses from Lighthouse Tech. Plus, Blind Dave showcases robust mobility canes from Awarewolf Gear, DreamVision Group unveils a game-changing braille display, LogicKeyboards demonstrates specialized accessible keyboards, and Dolphin Computer Access revolutionizes screen reader and kiosk accessibility. Packed with hands-on experiences and expert insights, this episode highlights tech empowering independence.Chapters:00:00 - Live from CSUN 2025 Exhibition Hall01:12 - Be My Eyes announces partnerships with Emirates Airlines & Leonardo Da Vinci Airport08:30 - Hans Wiberg's top navigation tech25:10 - Awarewolf Gear's revolutionary canes with Blind Dave30:45 - Lighthouse Tech's radar-based vibrating mobility glasses demo27:15 - LogicKeyboards presents accessible, large-print keyboards & first-ever Braille keyboards34:20 - Dolphin's accessible software solutions, from touchscreen magnification to intuitive kiosks39:55 - Dolphin Guide Connect simplifies computing for seniors46:00 - Closing remarks & thanks to sponsors: Be My Eyes & Glidance Notable Quotes:“We're diversifying our portfolio—Be My Eyes is now your gateway to accessible air travel.” – Joe Weber, Be My Eyes“The laser projects the image directly onto your retina, allowing many visually impaired users to clearly see again.” – Mike Najad, Sony“People asked for a better cane; we delivered. It's strong, supportive, and keeping them upright.” — Blind Dave, Awarewolf Gear“We're designing tech for people of all abilities—truly inclusive.” – Mike Najad, Sony ElectronicsRelevant Links:Be My Eyes: www.bemyeyes.comEmirates Airlines Accessibility: www.emirates.comLeonardo Da Vinci Airport Accessibility: www.adr.it/web/aeroporti-di-roma-en-/GlideIn Navigation: glidance.ioSony Accessibility Tech: electronics.sony.comAibo AI Dog by Sony: us.aibo.comLighthouse Tech Radar Glasses: lighthousetech.chAwarewolf Gear Canes: awarewolfgear.comLogicKeyboards Accessibility Solutions: magickeyboard.comDreamVision Activator Braille Displays: dreamvisiongroup.orgDolphin Software & Guide Connect: yourdolphin.com Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a media company that entertains, informs and empowers Canadians with disabilities through three broadcast services — AMI-tv and AMI-audio in English and AMI-télé in French — and streaming platform AMI+. Our vision is to establish AMI as a leader in the offering of accessible content, providing a voice for Canadians with disabilities through authentic storytelling, representation and positive portrayal. To learn more visit AMI.ca and AMItele.ca.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
The CSUN Assistive Technology Conference is back for its 40th year, and we are covering all the biggest innovations and conversations happening in the exhibition hall. From the latest advancements in mobility tech to AI-powered accessibility tools, we bring you in-depth discussions with some of the most exciting companies in the industry.In this episode, we speak with: • Luke Buckberrough from Glidance about their revolutionary mobility solution. • Bree Fraser from OneCourt on making live sports more accessible. • Sam Latif from Procter & Gamble on inclusive product design. • Quenton Christensen from NV Access on the future of screen readers. • Matt and Ryan from Vispero on JAWS' 30th anniversary and upcoming AI features. • Venkatesh Chari from Orbit Research on their latest Braille and tactile display technology.
In today's episode of Double Tap, Steven Scott and Shaun Preece gear up for the CSUN Assistive Technology Conference 2025, the world's largest gathering for accessibility innovation. As they pack their bags and prepare to fly to Los Angeles, they talk with sponsors Mike Buckley from Be My Eyes and Amos Miller from Glidance about what to expect at the event.Mike shares insights into the latest developments at Be My Eyes, including exciting new AI integrations, partnerships with major tech firms, and the continued expansion of their customer support solutions. Meanwhile, Amos Miller from Glidance discusses the evolution of the Glide mobility aid, its latest enhancements, and the company's journey toward product launch.Plus, Julia Santiago, Managing Director of the CSUN Assistive Technology Conference, gives an in-depth look at the history, impact, and future of the conference, explaining why it remains a global hub for accessibility innovation and networking.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 CSUN 2025: The Anticipation Begins03:12 Be My Eyes: The Importance of CSUN for Accessibility15:06 CSUN: A Forum for Innovation and Collaboration32:02 Glidance: Innovations in Assistive Technology Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a media company that entertains, informs and empowers Canadians with disabilities through three broadcast services — AMI-tv and AMI-audio in English and AMI-télé in French — and streaming platform AMI+. Our vision is to establish AMI as a leader in the offering of accessible content, providing a voice for Canadians with disabilities through authentic storytelling, representation and positive portrayal. To learn more visit AMI.ca and AMItele.ca.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
Pedro Oliveira: User Innovation in Healthcare Welcome to a new series inspired by Eric Von Hippel, and sponsored by Wazoku. In today's episode, we are joined by Professor Pedro Oliveira, founder and president of Patient Innovation, to explore the role of patients and caregivers in developing new medical products and services. Discover remarkable stories of user-generated medical innovations, such as Tal Golesworthy's life-saving aortic support and Louis Plante's innovative lung-clearing device. Learn how Patient Innovation is helping to bring these solutions to market through a multi-sided platform that connects patient innovators with industry. Find out more about this transformative approach to healthcare innovation and the positive impact it has had on countless lives. 00:00 Introduction to the Series and Sponsor 00:29 Focus on User Innovation in Healthcare 00:53 Interview with Professor Pedro Oliveira 01:20 Eric von Hippel's Influence on User Innovation 03:55 Patient Innovator Stories: Tal Golesworthy 05:17 Patient Innovator Stories: Louis Plante 12:35 Patient Innovator Stories: Hans and Be My Eyes 19:06 The Multi-Sided Platform for Patient Innovation 25:35 Encouraging More Patient Innovations 27:26 Conclusion and Sponsor Message Find Pedro Find Wazoku: User Innovation, Healthcare Innovation, Patient-Driven Innovation, Medical Breakthroughs, Pedro Oliveira, Eric von Hippel, Tal Golesworthy, ExoVasc, Louis Plante, Flutter Device, Hans Be My Eyes, Be My Eyes, Multi-Sided Platforms, Patient Entrepreneurship, Medical Devices, Assistive Technology, Digital Health, Open Innovation, Future of Medicine, Patient Advocacy, Caregiver Innovation
In this episode of iCantCU, I recount my journey to Washington, D.C., for the annual National Federation of the Blind (NFB) Washington Seminar. I share insights into the event's purpose—advocating for policies that support blind Americans—and my meetings with congressional representatives and senators. I detail the structured meetings, including conversations with Senator McCormack and staff from Senator Fetterman's office, emphasizing the importance of protecting hard-won rights under laws like the ADA. I also reflect on travel challenges, from navigating train stations to nearly getting on the wrong train to trouble with taxis. Despite not feeling my best, I make the most of the experience, participating in legislative discussions and a reception in the historic Kennedy Caucus Room—where Titanic hearings were once held. I also dive into personal highlights, like my long-awaited trip to Oohh's & Aahh's for mac and cheese, only to find my taste buds uncooperative due to illness. Wrapping up, I reflect on the importance of advocacy. Join me for a firsthand look at what it's like to be part of the fight for accessibility and inclusion. Show notes at https://www.iCantCU.com/281 Links Mentioned (product links are affiliate links so that I may earn a commission.) Ziggy's favorite birthday present: https://amzn.to/3ZpuLTO I edit the show with Descript and love it!: https://www.iCantCU.com/descript/ Ginger shot to alleviate cold symptoms: https://amzn.to/3D1raTO Washington Seminar Info: https://nfbofpa.org/washington-seminar-2025/ Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ Catch me on ep 172 of That Real Blind Tech Show: https://thatrealblindtechshow.libsyn.com/episode-172-nfb-washington-seminar-you-got-til-the-end-of-this-hot-dog-to-convince-me Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch iCantCU episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 124 In Episode 124 of White Canes Connect, Lisa Bryant and I sit down with Patti Cox, President of the Council of Citizens with Low Vision International (CCLVI), and Glenda Such, head of Low Vision Now! The discussion, which takes place during Low Vision Awareness Month, highlights the challenges, advocacy, and support systems available for individuals with low vision. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
Facilitator: Greg:Topics: Issue with not giving battery notification pop-up on Iphone 16 Pro; Asking iPhone or watch for how many steps walked; How's everyone liking the Seeing AI with Be My Eyes with tabs? Using the hand writing in Seeing AI; What can you use to see the description for photos in emails; Are the movies played in Stereo or mono?; Is there a way to delete mass Drafts?; Experience with Apple music and Storage changes with 18 updates; Except or reject website cookies?; What is Apple One?; Issues with using the Reader Mode in Safari; Experience using Categories in the Email app?; Still getting Summary with one email; How to hide a Conversation notifications?; Using Tapestry; New App called Blind Kitchen; Anyone using other cooking Apps?; Anyone using Discord?; Can you change the pitch on SIRI; Trouble getting out of Dictation; Turning the screen reader on and off; Can you over Charge your watch? Using the battery Optimization feature; Where to take Apple watch for service; Issues with hearing a breathing sound with voices with new update; Anyone using Lire App or what other news apps?; iBUG iBytes: Greg: Setting up the relationships to different Contacts.
This week we cover: News of the WeWALK Smart Cane 2 with more information available at wewalk.io; A little about Damo’s YouTube channel, including how he produces content with explanation of overcoming the challenges involved for a person who is blind. Damo’s channel can be found at youtube.com/@theblindtestdrive; News of the Be My Eyes app, including the availability of a ‘read aloud’ feature. To access the program, presented by Stephen Jolley and Damo McMorrow you can go to varadio.org/talkingtech To write to the show use damo.mcmorrow@visionaustralia.orgSupport this Vision Australia Radio program: https://www.visionaustralia.org/donate?src=radio&type=0&_ga=2.182040610.46191917.1644183916-1718358749.1627963141See omnystudio.com/listener for privacy information.
In episode 280 of iCantCU, I share my experience traveling to New York City for Jane's apartment settlement. I reflect on navigating the subway, offering reassurance to those hesitant about using public transportation. Drawing from my father's advice—"Be careful, but don't be afraid"—I encourage everyone to embrace new challenges, whether in travel or life. I also detail my visit to Jane's studio apartment, describing its compact yet functional space in a desirable building. Post-settlement, we explored the city, visiting Grand Central Terminal, Fifth Avenue shops, and indulging in delicious food—including a memorable trip to Salt & Straw for ice cream. Beyond the trip, I touch on my recent participation in an accessibility panel and share insights on the importance of confidence in mobility, particularly within the blind community. To be clear, though, the person afraid of the subway is fully sighted. Tune in for a mix of travel stories, personal reflections, and valuable accessibility insights. Show notes at https://www.iCantCU.com/280 Links Mentioned (product links are affiliate links so that I may earn a commission.) Ziggy's favorite birthday present: https://amzn.to/3ZpuLTO I edit the show with Descript and love it!: https://www.iCantCU.com/descript/ Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ Catch me on ep 172 of That Real Blind Tech Show: https://thatrealblindtechshow.libsyn.com/episode-172-nfb-washington-seminar-you-got-til-the-end-of-this-hot-dog-to-convince-me Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch iCantCU episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 123 In Episode 123 of White Canes Connect, Lisa Bryant and I speak with Brandon Biggs co-founder and CEO of XR Navigation. Biggs introduces Audiom, a groundbreaking digital map designed for non-visual users. As a blind individual, he shares his journey from opera singing to inclusive design, motivated by the inaccessibility of digital maps on mainstream platforms like Google Maps. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
Today on the show, Steven Scott and Shaun Preece discuss the innovative EchoVision glasses from Agiga and listener emails delve into the broader implications of artificial vision technology and the attitudes from within the blind community of such technologies.Our main story today focuses on the Agiga EchoVision glasses. Shaun speaks to the CEO and CTO at the company to learn about the device, highlighting its features.Listener emails bring up the perspectives within the blind community regarding the acceptance and potential of artificial vision, touching on identity, public perception, and the importance of communication. The conversation highlights the complexities of navigating community dynamics and the need for understanding and collaboration among individuals with varying experiences of vision loss. And our app of the week comes to us from a listener with a review of the WikiTrip app, which serves as a digital tourist guide, enhancing travel experiences for users.Mentions:Agiga EchoVision - https://echovision.agiga.ai/WikiTrip app on Apple App Store - https://apps.apple.com/us/app/wikitrip/id1438931523 Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 Intro03:09 Exploring Artificial Vision and Neural Networks05:58 The Debate on Artificial Vision in the Blind Community08:51 The Complexity of Identity in the Blind Community12:04 Navigating Public Perception and Interaction33:20 Agiga EchoVision: Innovations in Smart Glasses52:35 App of the Week: WikiTrip App Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a not-for-profit media company that entertains, informs and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support a voice for Canadians with disabilities, representing their interests, concerns and values through inclusion, representation, accessible media, reflection, representation and portrayal.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
Au programme de l'actu des nouvelles technologies et de l'accessibilité cette semaine : Du côté des applications et du web Samsung Galaxy S25 Series et One UI 7.0 : des téléphones phares qui inquiètent au sujet de l'accessibilité. L'application Be My Eyes annonce la mise à jour Hiver–2025. Tapestry pour iOS, par l'éditeur de l'ancien et non moins excellent client Twitter Twitterriffic. Nouvelle application Apple pour iOS : Apple Invites. Seeing AI pour iOS mis à jour en version 5.5. Retour sur les mise à jour Apple de la semaine dernière. Du nouveau pour l'accessibilité sur Apple TV. Application Spotify pour iOS : des problèmes d'accessibilité connus et persistants. Le reste de l'actu Okeenea lance sa nouvelle Teleko pour déclencher les feux et balises sonores. résultats de l'Observatoire sur l'Accessibilité Numérique. Remerciements Cette semaine, nous remercions Cyprine, François et Fred pour leurs infos ou leur dons. Si vous souhaitez vous aussi nous envoyer de l'info ou nous soutenir : Pour nous contactez ou nous envoyez des infos, passez par le formulaire de contact sur le site. Pour faire un don sur PayPal ou en cryptomonaie c'est à l'adresse : oxytude.org/don. Faites vos achats sur Amazon en passant par notre lien affilié oxytude.org/amazon., ça nous aide sans augmenter le prix de vos achats Pour animer cet épisode Cédric, Pascale et Philippe.
Today on Double Tap, Steven Scott and Shaun Preece discuss the latest technology news, focusing on Amazon's upcoming products and services event scheduled for February 26th, the new features from Be My Eyes in their winter update, and the collaboration between OpenAI and WhatsApp that will bring new features to the messaging app.The discussion also touches on listener feedback, including thoughts on the new Seeing AI update which is also coming to Android as well as iOS, cool ways to detect text using the action button on your iPhone, and the implications of blindisms in wider society.Mentions:Amazon February Event - https://www.theverge.com/news/606622/amazon-february-event-announced-alexaBe My Eyes Winter Updates - https://www.bemyeyes.com/blog/be-my-eyes-releases-winter-25-app-updateWhatsApp Gets OpenAI Features - https://www.macrumors.com/2025/02/05/whatsapp-send-images-voice-messages-chatgpt/Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 Intro05:07 Amazon's Upcoming Products and Services Event09:46 Be My Eyes Update and New Features20:01 OpenAI and WhatsApp Collaboration28:22 Exploring AI Solutions for Accessibility32:29 Listener Feedback and Community Engagement48:57 Understanding Blindisms and Their Impact Find Double Tap online: YouTube, Double Tap WebsiteJoin the conversation and add your voice to the show either by calling in, sending an email or leaving us a voicemail!Email: feedback@doubletaponair.comPhone: 1-877-803-4567About AMIAMI is a not-for-profit media company that entertains, informs and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support a voice for Canadians with disabilities, representing their interests, concerns and values through inclusion, representation, accessible media, reflection, representation and portrayal.Find more great AMI Original Content on AMI+Learn more at AMI.caConnect with Accessible Media Inc. online:X /Twitter @AccessibleMediaInstagram @AccessibleMediaInc / @AMI-audioFacebook at @AccessibleMediaIncTikTok @AccessibleMediaInc
Manager Minute-brought to you by the VR Technical Assistance Center for Quality Management
This Manager Minute episode spotlights how the Massachusetts Commission for the Blind and MassAbility are leveraging AI to improve service delivery. Host Carol Pankow discusses innovative AI applications with guests Lola Akinlapa, Nathan Skrocki, and John Oliveira. They explore an AI-assisted intake platform designed to streamline processes, enhance multilingual support, and enable faster access to services. The conversation also highlights AI-powered tools like policy lookup systems and data visualization platforms like Tableau. Emphasizing accessibility and transparency, the episode showcases AI's potential to alleviate administrative bottlenecks, support staff, and empower consumers while preserving the human touch in service delivery. Listen Here Full Transcript: {Music} John: We were looking for items that might be helpful to our staff. As many of our veteran counselors move on to retirement, it became imperative that we find a way that the newer counselors could find access to information quickly. Lola: We're not looking to reduce workforce. We're not looking to reduce your day to day operations, right. We're looking to streamline and to make the consumer's journey at MassAbility more accessible to them. Nate: What we're doing is just enhancing and streamlining the process to better understand and strengthen their policy knowledge, to make their jobs a little bit easier. Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow. Carol: Well, welcome to the manager minute. Today joining me in the studio is Lola Akinlapa, director of strategic initiatives in Massachusetts. Nathan Skrocki, Policy director at the Massachusetts Commission for the blind. And John Oliveira, Commissioner for the Mass Commission for the blind. So how goes it, Lola? Lola: Oh, everything is good. Thank you for having me, Carol. I think this is a really great forum to kind of spread the word on what we've been doing at the state of Massachusetts. Carol: Excellent. How about you, Nate? How are you doing today? Nate: Happy new year. Doing well. Glad to be here. Thank you. Carol: Excellent. And last but not least, John, how is it? How are things? You got a new role. John: Everything is great. A very cold day today, but we'll get through it. Uh, it's close to zero wind chill. So very cold day here. Carol: Ah, it's like you guys are in Minnesota... John: Yeah, I think so. Carol: Joining Jeff and I... John: I think so. Carol: Yeah. We were three below today. It was fabulous. Well I'm super excited about our topic. So artificial intelligence, although it's really not a new concept, it's gained significant attention in the recent years and the field of AI research was officially established during a workshop at Dartmouth College in 1956, where researchers optimistically predicted that human level intelligence machines would be achieved within a generation. However, it became clear the challenge was really greater than anticipated. But today, you know, we have AI everywhere seamlessly integrated into our life. You know, we've got Siri and Alexa. I rely on them all the time to your biometric scanning at the airports and the list goes on. And I had the good fortune to find out that Massachusetts is really standing out as a state that has embraced the broad implementation of AI and incorporating it extensively across various aspects of daily life and governance. So I want to dig in and learn some more from you guys. So I'd like to start out because our listeners like to get a little insight into all of you. If you could tell us about yourself and your role. And for our my two friends from the Blind agency a little bit. How you got into VR? And Lola, I'm going to start with you first. Lola: Thank you, Carol. So a little bit about myself, as you mentioned, Lola Akinlapa, I am Director of Strategic Initiatives at now, formerly what used to be the Mass Rehab Commission and now known as MassAbility. I came into the agency back in 2014. I actually started in research and development, doing a lot of the analytic work. I actually was voluntold, I would say, to assist in a new project that we were implementing. It was a statewide case management system for our different divisions at MassAbility. Through that process, I was able to kind of take a step back to say, well, what do we need at this agency to push us toward the future? Carol: Yeah, Lola, it is great being voluntold, because that leads to some of the best things when you're working on different things. So, Nate, how about you? How did you land at Mass Commission for the Blind? Nate: I landed at MCB about eight years ago. At this point. I've been a manager within state government for many years and ended up at MCB. Hopefully this is where I'll be staying for many more years. I really like the mission of MCB and the work that we do as an agency to provide services to residents of Massachusetts. Carol: Good stuff, good stuff. And John, you've switched roles, so I've known you for a while. But tell our listeners a little bit about yourself. John: All right. Carol, I've been with the agency for, wow, 37 years. Carol: Oh my gosh. John: And started out in services and worked with the senior staff, senior consumers, and was in vocational rehab for a while, worked as director of staff development and training for a while. I headed up the assistive technology program for a while. I was deputy commissioner for something like 12 years, oversaw the programs, and I've been commissioner now for a year and a half. Carol: Good for you. Well, sure good to see you again. So in the fall, I had the had the chance to attend an AI convening with Tony Wolf, who is the MassAbility Commissioner. And Tony was mentioning she kept talking about all these really cool things happening in Massachusetts. And I just I needed to learn more. So now, Lola, like, how is MassAbility moving in this AI space? And I know you're doing some things that are helping the consumer experience be quicker and easier. What's that look like? Lola: Oh my God. It's been quite a journey to say the least. At our agency, we as many other agencies identified bottlenecks, identified issues with maybe the bureaucratic side of things where it takes longer to get someone from point A to point B. It was through, actually, our centralized intake unit where we discovered there's area for improvement here. And that area of improvement could be resolved through an assisted intake form. So at MassAbility, we're developing an AI assisted intake platform that's meant to support our staff at MassAbility, who are doing the intakes to allow them to have more leeway on doing what's more important to the work, which is getting our folks to the services they need. Through this intake form, we're actually removing the repetitive task. We're looking at some speech to text technology and then also some guided workflows. And we're also able to get multilingual support. And through the intake, it's meant to guide a lot of our consumers to feel a little bit more empowered to get from I'm stuck here, how do I get services that I need, whether I'm going to work or looking to live or transition into the community, instead of waiting months before someone can speak to you to get you through the process. In this platform, we're actually able to allow our staff to have more time to be dedicated to more personalized interactions with our clients. So it's been a journey to kind of develop what that roadmap looks like. But we are super excited about this. We actually will be going live early this year through our MassAbility site, through our consumer portal, where it will be housed, and individuals will be able to go in, log in and fill out the form, and the form would guide them through the entire process without human interaction. And for us, I think it's really important to take a step back and really understand the purpose of this. Right. It's not to remove the individual from their work, right. It's to make some processes a little bit more streamlined, but then have our staff, our counselors, our case managers be able to focus on more of the human interaction. It's been quite a journey for us, to say the least. Carol: So, Lola, are you working on that with your own state IT folk or who kind of is helping you mastermind all this? Lola: So this is in collaboration with our IT folks at Executive Office of Technology. Also, we're working with a contractor who's been helping us build this platform out. They've been super great. It's been a very collaborative effort across the board. I would even have to throw in Microsoft because there's some work that they're assisting us doing, and it's been a team effort to get it to where it is today. And we're actually very proud of what we've done in such a short period of time. Carol: Very cool, I like it. I know Lola, you had talked to me too, you were interested in doing something kind of in this data realm because I know data isn't cool always. But you were trying to do some stuff with Tableau and AI. So what does that look like? Lola: Tableau. For folks that don't know, it's a visual data tool that we've been using at MassAbility for a little bit over four years now. The really cool thing about technology is as the years go on, the tools get better. Tableau was another way that we were using to kind of drive our data decision making at the agency. You know, things that are really core to the MassAbility beliefs in our missions. With Tableau, we're able to have a chatbot, and the chatbot would be utilized something similar like ChatGPT, where you could say, show me how many individuals are getting X services, or show me how many individuals are served in certain parts of the region. Right? Carol: Yeah. Lola: very cool things like that where you don't have to be a data analyst or a data science... Carol: right. Lola: to use Tableau. It kind of makes it more user friendly and at your fingertips. I think of it like on demand data. So that's something that we've been looking at that is in collaboration with an initiative that we have over at Northeastern. And we've submitted a proposal for that. So we haven't started, but we're looking forward to some of the cool and innovative things, because I think many state agencies will agree. Data is really, really interesting to look at, especially when you're looking to tell a story, when you're looking to improve just the overall outcomes of your agency, depending on what you're looking to achieve. So it's really been something great that we're looking forward to getting started. And then also on the back end, kind of showing and empowering our own staff as to what this data means, right? Because not everyone is a data scientist. Not everyone enjoys. It's a very dry subject, but I think this is a way to keep folks engaged in terms of what's really going on at the agency, and it kind of tells a story without having to truly understand the data to tell the story. Carol: I love that. I think you'll find if you guys can make that all happen, there's going to be a lot of folks across the country that are going to be super interested in that piece because data has been so critical, especially as WIOA passed, and we're looking at so much more of the data and what really is happening for individuals with disabilities and getting into employment. And so I feel like sometimes we're data rich, but we're analysis poor. And people are like, I don't know what all this means. You get a little bit overwhelmed by the data. So I think that would be great for people to be able to do the old ChatGPT kind of thing and just ask a question and get the answer. Lola: Absolutely. Carol: I love that, that's very cool. So when you look at AI, there really has been considerable impact, too, for individuals who are blind and visually impaired. And Nathan and John, I mean, what are you guys seeing with the customers you serve? Just in general, when you think about AI and the work you're doing now? John: Well, obviously in the assistive technology field, there's always been a lot of talk about incorporating AI to serve consumers. And over the past 4 or 5 years, many of the wearables have become very popular. And every year when you see these items, they get better and better. And that's benefiting a lot of our consumers tremendously. I'm sure that you've all heard about the meta glasses. Tremendous assistance for our consumers. You put on this pair of glasses, you can take pictures of the environment you're walking through. You can use it with description services such as Aira and Be My Eyes. And it works great for someone who doesn't know the area. For someone who's trying to do some work and needs to access print immediately, a great way to do this. Many other things are coming down the pipeline, but we were looking for items that might be helpful to our staff. As many of our veteran counselors move on to retirement, it became imperative that we find a way that the newer counselors could find access to information quickly. We do the trainings the usual way, but that takes quite a bit of time. And if you have questions and you want answers right away, we were looking for a solution and we came across this solution in Outlook Insight. I read about it somewhere, I called them, I spoke to an individual at the company and we agreed that we would meet at the NCSAB Conference. And I turned them on to Nate and his policy team. And he can give you more of the story about that journey going forward here. Carol: So what do you know, Nate? Nate: Thanks, John. Carol: John is the idea guy and he's like, Nate, go do the thing. Nate: And it works out great. So what we did was we connected with Outlook Insight, and we wanted a tool that would allow kind of a quick reference lookup for our case managers. So it could be that they have questions themselves and the policy or procedures. And making sure a case is executed properly or consumer may have a question and they want a quick reference for that. So what we did with Outlook Insight is develop a tool that takes all of our internal policies and all of the other policies that govern us, and kind of housed it all in one place and very similar to ChatGPT or some of these other AIs out there. You can ask it a question and it will provide a response. And when it provides a response, we have the ability to really take a look at where it's coming from. So it will include all the resources that it's pulling from with the response. So it will cite the documentation. So it might be some direction from RSA or some of our internal policies or another piece of policy that is out there, another piece of guidance that is out there. And it will cite that particular piece of policy where it's coming from. You can click on it. When you click on it, it will bring that policy up and you can read further, but it will also provide that response. So if you ask it what form is needed at this step of a case procedure, it will bring up what form is needed. Bring up the form and you can go from there. Carol: Nice. So where are you at in the process with this rolling out? Nate: We have rolled it out to some staff. It's not officially rolled out yet as an agency. It's something we're still testing. But we did roll it out to some staff to test to really kind of understand what they're using it for. Another piece of it is we're allowed to add tiles to this particular system. We can create these buttons or tiles above the search bar that will have preloaded questions. So say a consumer is going to college and we you know we might have a button that has the question on it. What is college reimbursement for a student at MCB. You can click on that and we'll bring up all the information about what's appropriate for college reimbursement, how much that college investment can be, so on and so forth. We wanted to get an idea of what people were asking it. We wanted to get an idea of what they're using it for, so we can kind of load in those different tiles on the top as well. And as we go through certain cycles in case management, those will change over the year, in the future when we do roll this out. And we also just were curious on what people were looking up for quick reference. And people are using it. It is a very good tool. It's been helpful for us in the policy unit. We're not getting as many questions for people that are using it, because they're going to that first to see if they can look up the policies on their own and get a response on their own. We do caution people though, because it is AI, so sometimes it does not provide the full picture. I guess is the best way to put it. It might give a partial answer. We haven't seen where it's giving any wrong answers yet, but sometimes it doesn't fill in the whole picture. So that's why we include the policies with the response, because people can go in and search further within that policy if they need to formulate a decision a little bit better. Carol: Yeah, you bring up a really good point. You always have to trust but verify, even ChatGPT you throw something in there. And I use it a lot because it's super helpful and it'll be going along. It's really great. It gives this response and then you have some kind of wacky line comes in there and you go, I don't really know where that came from, but that isn't right. So you can't just turn it all over to the bot. You still have to use your own kind of critical thinking skills and take a look to apply it. Nate: For sure. The advantage that we have, as opposed to like an open source AI, is we control what goes in and out of where it's pulling from. So we're the ones putting the policies in. Or as Lola had mentioned before, if you want statistics or something like that, you can put it in a document with certain statistics and it can pull from that. But we control everything in there. So it's not pulling from this open source where it might recognize something as helpful, but it really isn't. It's everything in there. We've kind of vetted and we understand it's something that is needed by the agency. Lola: Absolutely. And just to Nathan's point, open source, we're talking about like Google, you know, you can get millions of results back and very true at MassAibility. Similarly, we obviously have regulations that we're following with RSA. And there are things that we have to control just to make sure the language is correct. So we're putting in what needs to be said at the bot kind of just follows that logic. So that's kind of the nice thing where you can still have that control, even if it is kind of AI, but it's still guarded. It's not as loose as just an open source would be. Carol: Yeah, absolutely. It's a great point, Lola. And I know for the both of you, you know you're doing things that are impacting the staff. So staff can definitely have a reaction to this. Sometimes positive, sometimes not. Like we're all super excited. I see your smiling faces like, yay, we're doing the thing. And then they're like, you know, people feel like back what I was saying in the beginning, like, we're going to replace everybody with robots or something. And so staff can get concerned. So I'm going to kick this to you first, Lola, what's been kind of the response from staff about the things that you guys are trying to do? Lola: Well, I'm very fortunate to work at an agency where folks are very open minded. Change is a little different, but we're very open minded at MassAbility. I think it's all about the messaging and the purpose on why we're doing certain things right. For sure. There are people that are going to have, you know, pros and cons about it, but I think how we message it is we're not looking to reduce workforce... Carol: right. Lola: We're not looking to reduce your day to day operations, right? We're looking to streamline and to make the consumer's Consumers journey at MassAbility more accessible to them. The option that we have right now and how we've messaged it to staff is it's an option, right? We're not removing the human aspect of it, but it's an option for individuals who are in certain circumstances that need to get something done a little bit faster, right? It takes a little bit longer to talk to individuals, but if it's something that they feel like, you know, I'm just going in and I'm looking for a job, I know everything I need to have. This is another outlet that they can use where the system itself is like, I'm not a person, but I can guide you like an individual, right? At the end of it, you will be meeting with a person. You will have that personalized experience, that interaction, but mostly for the admin and the data entry, right? We can repurpose that. We can shift that burden to some of the tools that we have available to us, like the AI assisted intake form. So that's really the messaging behind it, right? The messaging is not to impact staff. It's not to scare staff. Carol: Right. Lola: But it's more to help think of allowing people to have different options to come into the agency that aren't so impactful or don't feel like a bottleneck. Carol: Yeah, I love that. I love that point. How about you guys, Nate or John? Have you seen any initial responses from staff, maybe different than you thought or how has it been going? Nate: I think for us it's a little bit different too, because we're providing human services, so we're not replacing that in any way with an AI tool. We're not going to be replacing us, going out and sitting with a consumer and meeting them where they're at and providing the services that they need to be successful. What we're doing is really just enhancing and, like Lola said, streamlining the process to better understand and strengthen their policy knowledge to make their jobs a little bit easier. We haven't really explored any type of AI that would help with case management work or anything like that, and it's really tough because like I said, in the human service field and in Lola can probably also agree with this. Every consumer is so different. We're meeting with them a lot of times in person, especially at our agency, and providing the services that they need. A lot of it's hands on services, something that we're not going to be able to do with AI. What we're really looking at is how do we enhance their ability to provide and streamline services and make the experience better for the consumers and for our workers. And that's what we've done with this first policy tool. And I think it's been successful. I don't know if you have anything to add there, John. John: Yeah, we're supporting the staff at this point. So it's not that we're trying to take staff out of the process. We're making it easier for you to do your job and for you to answer questions that you may have about the process of moving the client through the system, or even questions that a consumer may ask you, and you can explain to them. And if you're missing any of that data, you can pull it up on your laptop. And that tool is always with you. You can ask it at that point, or you can refer to other resources we have on that machine. So you could certainly help them get the information they need faster and help yourself process the information they've given you faster. Carol: Well, having done technical assistance for years with state agencies, and I see the hundreds of pages in all your policy manuals and all this craziness, I'm sure staff will greatly appreciate anything that streamlines some of that work that they have to do, and all the things they have to retain. And you've got your policy and your procedure and your desk and your 14 other directions. It's a lot. I mean, it's a lot to keep track of, as well as just paying attention to the individual that's sitting before you. And so I think anything you can do to streamline that is great. I'm wondering if you all have other ideas. I know Lola, when I talked to you before, you are full of lots of thoughts. Do you have any next steps for accessibility that you're thinking about? Lola: I have a couple of next steps right now. I have to rein myself in. We're for sure right now really focused on getting our automated intake form out. We're at the tail end of testing and everything has been looking great on the up and up. So we've been really trying to get our messaging around what that looks like, especially to our constituents that are looking for services. So folks just understand the purpose, the why and how we're trying to make this a little bit better. I'm hoping eventually one day I can take this to phase two where the eligibility pieces may come into play, but we're not there yet. Right. We're taking baby steps. Carol: Yeah. Lola: I'm really excited we've gotten this far. I know Nathan and I have had conversations a few months back about looking at something similar to what they're doing with the policy, because we have our own policies, right, that are kind of everywhere. They need to be updated and staff need to reference them or individuals are looking for them. So I think definitely what MCB has been doing has been in the back of our minds a little bit. But like we said, we're taking baby steps and hopefully we can get there. But I think across the board, these are all great initiatives. Carol: Yeah, absolutely. How about you Nate and John are you guys looking at, you thinking a 2.0 on anything or some other areas you'd like to dabble in with AI? Nate: I think it's rolling this out first and kind of once we get this completely rolled out to staff and kind of understand how well it's working, I think we can take those next steps. We're always keeping our finger on the pulse of technology and how it's advancing, and if it can assist us in any way, and we'll continue to do that. I think an interesting, it kind of fits in with AI is, you know, one of the biggest barriers for our consumers is transportation. And as far as AI goes, one of the big conversations in that community is automated cars and those type of things. And we have in the past provided some input about automation. And when they're creating those type of things for transportation, how to think about how it would benefit people with disabilities and those type of things. It's a long way off, but it's something interesting and something I personally get asked about a lot when I'm out speaking in different areas is, where is that? You know how close that is? Carol: Yeah. Nate: That's nothing we'll ever do as an agency. We're never going to be providing, you know, services. But we have provided some just some input in the past on that. But as far as like case management and service to consumers and those type of things, like Lola says, eligibility is something that's very interesting. If there's something that can help with that, it's for different programs within our agency. You know, when you're coming to MCB, we're a little bit different than MassAbility. By law, you have to be registered with us if you reach the threshold of legal blindness in Massachusetts. So you're registered with us. It's the law. But depending on what services you're receiving and what programs you're in and those type of things and maybe something interesting to look at in the future. Carol: Yeah, definitely. Blind agencies have a lot of moving parts and pieces. So how about any advice you all might have for states that are starting to think about this? Because states are in all different, you know, places and people are kind of, their administrations. Some are very proactive, some are not. Do you have any advice, as you've been working through these projects that might help other people that are starting to dabble? Lola, I'll kick that to you first. Lola: Yeah, I think that's all dependent just on where you are as a state agency, right? It's taken us a while to come to the realization, like, maybe there's something more we can do to kind of help the process that we're in. And it just so happened some of the things that we've identified as pain points, it looks like AI and technology would really help alleviate. And I'm not going to say remove because we're always going to have issues, but it would help alleviate some of those pain points. I think one of the things that would be insightful for folks to know, and just because the disability community loves the community, it's just when it comes to technology, we have to be very careful, right? We need to be mindful of some of the biases that come along with that. We need to make sure that the accessibility is actually accessible. It's usable, right? To Nathan's point, we serve various consumers ranging from different types of disability. And I think sometimes that gets lost in the conversation because we're so much let's get it to the next level and let's make it work for us and automate it. And I think we forget to take a step back and remember who we're doing it for, right? We're doing it for the folks that maybe don't have mobility, the folks that can't always read or have low vision, or the deaf or hard of hearing individuals. We really try to make this form all about the people. So I think as agencies are probably trying to embark on technology, those are some of the things that they might want to keep in mind. And it depends just where you are in the process. Just it was great timing for us, and I'm sure Nathan would agree. It was probably great timing for his agency to start some of the discovery process around how we can utilize AI. Carol: Good advice. John, do you have anything you want to add? John: Yeah. When you're going down this road, be prepared that you understand the process that your state has, because there's many other departments that come in and want to take a look at what you're doing and ask for a lot of different documentation. And so that all has to be done before any product can be deployed. And depending how bureaucratic the state is, it can be different. A large state might have a whole bunch of departments Moving in and wanting to take a look in a smaller state may not be as complicated or as cumbersome process as it can be. So just be aware. Once you understand the idea and you think of a potential product, make sure that you've understood all the steps you have to do at the state level to be able to deploy that product and not have it pulled when you're halfway through, or you've spent money on development so that it gets scrapped in the development stage. So just be very aware of how to get that process through the state. Carol: Yeah, that's very good advice. Nate you get the last word on this. Nate: Patience. For a lot of reasons and pointing at both what Lola and Commissioner Olivera talked about here. You got to have patience to go through the process. But you also have to have patience to make sure that it is accessible. Here at MCB, we obviously have a myriad of different folks using it and with different abilities and ways that they approach the system. We got to make sure it works for all those different ways. And that wasn't easy either, but more so for the process. It's a long process. We're still in the middle of that process, but it's worth it. I do want to say that have the patience, but it is definitely worth it. AI is extraordinarily able to just provide a way to save time. You know, a question that may come up to us where we research a question, decide on what the answer is, reach back out to a worker, give them the answer and they go to a consumer. Give them the answer. It could be days. This is seconds. The time that it saves. And maybe even if you, depending on how it's deployed, the cost it could save in the long run. It's extraordinary and worth the time put in. Carol: I love that you would mention that. There used to be something that I compared every year that came out from RSA, and I'd compare to the previous year, and so I'd always look at, you know, I'd do this side by side, kind of mark up what all change, what language changed. And it used to take me hours, you know, just to look through the document. Now I send it through a tool and literally in a minute it highlights everything that changed from one year to the next. I'm like, boom, done. You have it. People always are asking us questions as a TA provider, and I'm like able to immediately tell them what change they're like. How'd you do that analysis so fast? Well, I used my friend, you know, an AI tool that was able to do it. It really is an amazing Time saver. So how can our listeners find you guys? Could you leave us with like, an email address or something? Lola, would you mind saying your email address for the listeners in case somebody wants to reach out to what you're doing there? Lola: Yeah, absolutely. I can be reached at Oluwafunke.Akinlapa@mass.gov. The spelling is o l u w a f u n k e dot a k I n l a p a at mass.gov. Carol: Oh that's great. And then Nate or John, do you both want to give your email or who's the contact there. Nate: It's Nathan.w. Skrocki@mass.gov and I'll spell that out. It's n a t h a n dot w dot s k r o c k I at mass.gov. Carol: Oh, that is awesome you guys! I really am looking forward to seeing your stuff roll out. You need to give me an update. I am super happy about this. In fact, we were having an AI conversation the other day on our GW team and I said, hey, I'm doing a podcast this week and they're like, you got to give us the names of the people, because some folks are working on something, they like, they're gathering up information from across the country. So I said I'd be happy to share. So thanks so much. And please do keep in touch. I wish you the very best with your projects. Lola: Awesome. Thank you Carol. John: Thank you Carol. Nate: Thanks. {Music} Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!
Explore the everyday use of screen readers and discover the nuances of navigating inaccessible web pages. Host, Katie Samson dives into this topic with co-host Kristen Witucki, who shares her personal journey with assistive tech, and accessibility expert Dax Castro. this episode dives into how screen readers work, common misconceptions, and their role in creating inclusive digital spaces. Stay connected and continue the conversation with us LinkedIn. Web Transcript | PDF Transcript Show Notes JAWS Screen Reader: Screen reader used by Kristen and the world's most popular screen reader NVDA Screen Reader: Screen reader used by Dax and is available to everyone for free Alt Text as Poetry: An artistic endeavor that reframes alt text as a type of poetry Article 19 Episode, 'Can AI See the World the Way We Do?': Joined by Vice-Chair of Be My Eyes, Bryan Bashin, and Tamman document accessibility specialist, Liza Grant, we explore the differences of alt text written by a trained human and AI and what the future of AI looks like for blind and low-vision individuals. Chax: Further connect with and learn from Dax and the Chax team Access Ingenuity: Screen Reader class mentioned by Dax Screen Reader DOS Computer Demo: YouTube video of Kristen's first Screen Reader
In this engaging episode of White Canes Connect, listeners are treated to a dynamic presentation by Andy Burstein, CEO of Accessible Pharmacy Services for the Blind, during the 2024 NFB of Pennsylvania State Convention in Erie. Andy offers a captivating overview of his company's innovative services, which cater specifically to individuals with disabilities. Andy shares exciting updates about Accessible Pharmacy's nationwide expansion and groundbreaking initiatives. From low-tech solutions like talking blood pressure cuffs and medication labels to high-tech innovations such as continuous glucose monitors (CGMs), the company is redefining accessible healthcare. Andy highlights how CGMs, now widely adopted, revolutionize diabetes management by enabling real-time monitoring and family sharing features. The conversation also delves into cutting-edge developments like home diagnostic tools, Be My Eyes integration, and artificial intelligence, underscoring a future where healthcare is more inclusive and personalized. Andy emphasizes the importance of the Medical Device Non-Visual Accessibility Act, championed by the NFB, which mandates accessible apps for medical devices. This episode is a testament to the transformative power of technology in healthcare and Accessible Pharmacy's commitment to enhancing independence and well-being for the blind community. Learn more at https://www.AccessiblePharmacy.com. Mark your calendars for the 2025 NFB of Pennsylvania State Convention in Harrisburg, November 13–16, and stay connected with White Canes Connect for updates and opportunities. Show notes at https://www.whitecanesconnect.com/121 An Easy Way to Help the NFB of PA Support the NFB of PA with every purchase at White Cane Coffee Company by going to https://www.whitecanecoffee.com/ref/nfbp. When you use that link to purchase from White Cane Coffee, the NFB of PA earns a 10% commission! Share the link with your family and friends! Listen to Erin and Bob Willman from White Cane Coffee on episode 072 of White Canes Connect. Donate to the NFB of PA If you want to donate to the National Federation of the Blind of Pennsylvania, visit https://www.NFBofPA.org/give/. We Want to Hear Your Story Reach out with questions and comments, or share ideas! We want to hear from you. Call us at (267) 338-4495 or at whitecanesconnect@gmail.com. Follow White Canes Connect Apple Podcasts: https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify: https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube: https://www.youtube.com/@pablindpodcast
Blind Ham News Podcast #11 Steve W0QA talks with Marvin W5MRR about a new addition to the Saturday morning Blind Ham Net for the 3rd Saturday of the month, Simone K6DXN talks about getting involved with POTA and Gail talks about being a volunteer for Be My Eyes. Have a story to submit for the Podcast, send it with an attachment to blindhamnews@gmail.com or call the Blind Ha For a transcription click on Dropbox link below. https://www.dropbox.com/scl/fi/zrsh2k6whdn0gnvycncbz/Blind-Ham-News-Podcast-11-Change-In-Net-Schedule-POTA-and-Being-a-Volunteer-for-Be-My-Eyes.txt?rlkey=10etc3lp84lerboriimguf0ye&dl=1 Don't forget to visit www.blindhams.com
In this packed episode of iCantCU, I dive into holiday highlights, culinary adventures, and upcoming plans. First, I share my experience attending a French macaron-making class with Liz and Jane at Sur La Table. While the process was visually intensive, the instructor, Elliot, made it incredibly tactile and inclusive for me, which was both surprising and heartwarming. Though I'll never make macarons solo, it was a fun and memorable family activity. I also recount the hilarity of Ziggy's new oversized Christmas pickle toy—a three-foot plush he's been dragging around the house like a proud pup. Seeing his excitement brought back the joy of giving. What Christmas isn't complete without Nazis? I tell the story about what Jane's friends spotted in the image of me and Ziggy. Spoiler alert: it was the shadowbox with my dad's POW papers and the spoon he ate with while being held by the Germans in World War Two Looking ahead, I discuss plans for the 2025 NFB State Convention and my goals for expanding creative projects. This episode celebrates family, community, and the joy of meaningful experiences. Show notes at https://www.iCantCU.com/277 Links Mentioned (product links are affiliate links so that I may earn a commission.) Kitchen Aid Stand Mixer: https://amzn.to/3GEcJ67 Ziggy's favorite birthday present: https://amzn.to/3ZpuLTO Check out Sur La Table for cooking gear and classes: https://www.surlatable.com/ XL Christmas Pickle dog toy (not the jumbo version): https://www.petco.com/shop/en/petcostore/product/merry-makings-briny-and-bright-holiday-pickle-plush-dog-toy Be My Eyes app (free): https://www.bemyeyes.com/ Seeing AI app (free): https://www.seeingai.com/ I sat in for Jenine on That Real Blind Tech Show episode 169: https://thatrealblindtechshow.libsyn.com/episode-169-hey-ai-leave-them-kids-alone Index of That Real Blind Tech Show episodes: https://www.icantcu.com/trbts/ Watch episodes on YouTube: https://www.youtube.com/@iCantCU Support iCantCU When shopping at Amazon, I would appreciate it if you clicked on this link to make your purchases: https://www.iCantCU.com/amazon. I participate in the Amazon Associate Program and earn commissions on qualifying purchases. The best part is, you don't pay extra for doing this! White Canes Connect Podcast Episode 118 In episode 118 Lisa Bryant flips the script and interviews NFB of PA President Lynn Heitz and I about the State Convention in Erie. We discuss the highlights, challenges, and successes of the 2024 State Convention in Erie. From the arduous 10-hour journey to the seamless event execution, the conversation provides an in-depth look at what made this year's convention remarkable. Listeners will hear about the excellent hospitality provided by local Lions Clubs, engaging sessions like the Senior Possibilities Fair, and memorable moments such as the Veterans Ceremony and the banquet featuring a heartfelt keynote. Lynn shares insights into leadership changes and plans for next year's convention in Harrisburg, emphasizing lessons learned—like improving registration processes and maximizing volunteer participation. Find the podcast on Apple Podcasts https://podcasts.apple.com/us/podcast/white-canes-connect/id1592248709 Spotify https://open.spotify.com/show/1YDQSJqpoteGb1UMPwRSuI YouTube Https://www.youtube.com/@pablindpodcast White Canes Connect On Twitter Https://www.twitter.com/PABlindPodcast My Podcast Gear Here is all my gear and links to it on Amazon. I participate in the Amazon Associates Program and earn a commission on qualifying purchases. Zoom Podtrak P4: https://amzn.to/33Ymjkt Zoom ZDM Mic & Headphone Pack: https://amzn.to/33vLn2s Zoom H1n Recorder: https://amzn.to/3zBxJ9O Gator Frameworks Desk Mounted Boom Arm: https://amzn.to/3AjJuBK Shure SM58 S Mic: https://amzn.to/3JOzofg Sony ZV-E10 camera : https://amzn.to/4fFBSxM Sennheiser Headset (1st 162 episodes): https://amzn.to/3fM0Hu0 Follow iCantCU on your favorite podcast directory! Apple Podcasts: https://podcasts.apple.com/us/podcast/icantcu-podcast/id1445801370/ Spotify: https://open.spotify.com/show/3nck2D5HgD9ckSaUQaWwW2 Audible: https://www.audible.com/pd/iCantCU-Podcast-Podcast/B08JJM26BT IHeart: https://www.iheart.com/podcast/256-icantcu-podcast-31157111/ YouTube: https://www.youtube.com/davidbenj Reach out on social media Twitter: https://www.twitter.com/davidbenj Instagram: https://www.instagram.com/davidbenj Facebook: https://www.facebook.com/davidbenj LinkedIn: https://www.linkedin.com/in/davidbenj Are You or Do You Know A Blind Boss? If you or someone you know is crushing it in their field and is also blind, I want to hear from you! Call me at (646) 926-6350 and leave a message. Please include your name and town, and tell me who the Blind Boss is and why I need to have them on an upcoming episode. You can also email the show at iCantCUPodcast@gmail.com.
I met Michael Bervell through a mutual acquaintance some two months ago. Since then he and I have talked a few times and found that we have many interests in common. Michael grew up near Seattle where he stayed through high school. He then went across the country to study at Harvard. He received a Bachelor's degree in Philosophy. He then returned to Seattle and began working at Microsoft where he held some pretty intense and interesting jobs he will tell us about. At a young age and then in college Michael's entrepreneurial spirit was present and flourished. His story about all that he has done as an entrepreneur is quite impressive. Today he is back at Harvard working toward getting his Master's degree in Business. Michael has developed a keen interest in digital accessibility and inclusion. We spend time discussing internet access, the various options for making inclusive websites and how to help educate more people about the need for complete inclusion. About the Guest: Michael Bervell is a Ghanaian-American angel-investor, entrepreneur, and best-selling author. He is currently the founder of TestParty, an industry-leading and cutting edge digital accessibility platform. In 2007, Bervell co-founded “Hugs for” an international, student-run non-profit organization focused on using grassroots strategies to develop countries around the world. To date, "Hugs for" has fundraised over $500,000 of material and monetary donations; impacted over 300,000 youth around the world; and expanded operations to 6 countries (Tanzania, Ghana, United States, Uganda, Kenya, and Sierra Leone). Because of his work, Bervell was awarded the National Caring Award in 2015 (alongside Pope Francis, Dikembe Mutombo, and 7 others). Bervell is the youngest Elected Director of the Harvard Alumni Association and was the youngest President of the Harvard Club of Seattle. He has helped to found and lead a variety of organizations including the WednesdAI Collective (a Harvard & MIT AI incubation lab), Enchiridion Corporation (a marketing consulting company), Sigma Squared (formerly the Kairos Society), and Billion Dollar Startup Ideas (a media and innovation company). He has experience working as a Chief of Staff at Databook, Venture Fellow at Harlem Capital, Portfolio Development Manager at Microsoft's Venture Fund, Program Manager at Microsoft, and Software Engineer at Twitter. His various efforts have earned him recognition as a Samvid Scholar (2022), Warnick Fellow (2021), Jonathan Hart Prize Winner (2019), GE-Lloyd Trotter Scholar (2018), World Internet Conference Wuzhen Scholar (2017), Walter C. Klein Scholar (2017), United Health Foundation Scholar (2016), Deutsche Bank Rise Into Success Scholar (2016), Blacks at Microsoft Scholar (2016), Three Dot Dash Global Teen Leader (2015), Jackie Robinson Foundation Scholar (2015), National Achievement Scholar (2015), Coca-cola Scholar (2015), Elks Scholar (2015), AXA Achievement Community Scholar (2015), Build-a-bear Workshop Huggable Hero (2014), and more. Ways to connect with Michael: Personal Website: https://www.michaelbervell.com/ LinkedIn Profile: https://www.linkedin.com/in/michaelbervell/ Company Website: https://www.testparty.ai/ Company LinkedIn Profile: https://www.linkedin.com/company/testparty/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:21 Well, hello, everyone. I am Michael Hinkson, and you are listening to unstoppable mindset. Our guest today is Michael Bervell, who is a Ghanaian American angel investor. He is a published author, and he is also an entrepreneur and a scholar by any standards. And if he wants to brag about all that and all the the different kinds of accolades and awards he's gotten, he's welcome to do that. And I will just take a nap. No, I won't. I won't take a nap. I'll listen to him. I've read it all, but I'll listen to it again. Michael, welcome to unstoppable mindset. Michael Bervell ** 01:58 Thanks so much for having me. It's a great name. You have too, both the podcast and your own name, another Mike. Michael Hingson ** 02:04 You know, I think it's a great name. People have asked me, why I say Michael, and do I prefer Michael to Mike? And as I tell people, it took a master's degree in 10 years, a master's degree in physics in 10 years, to figure this out. But I used to always say Mike Kingston on the phone, and people always said Mr. Kingston. And I couldn't figure out, why are they saying Kingston when it's Kingston, and I introduced myself as Mike Kingston. And finally, one day, it hit me in the head. They're getting the mike the K part with the Kingston, and they're calling it Kingston. If I start saying Michael hingson, will that change it? I started saying Michael hingson, and immediately everybody got it right. They said Mr. Hingson or Michael, or whatever. I don't really care, Mike or Michael is fine, but the last name is hingson, so there. Michael Bervell ** 02:50 It's so funny. Yeah, I'm glad no one's calling you Mr. Links and or something like, yeah, yell and adding it. They Michael Hingson ** 02:55 do. They do. Sometimes do Hingston, which isn't right, yeah, which shows you sometimes how well people listen. But you know, what 03:03 do you do? Exactly, exactly? Tell Michael Hingson ** 03:07 us a little bit, if you would, about the early Michael bervell Growing up in and where, and all that sort of stuff. And you know, then we can get into all sorts of fun stuff, because I know you've been very interested in accessibility and disabilities and all that, we'll get to that. But tell me about you growing up. Yeah. I mean, Michael Bervell ** 03:24 for me home, home for me was in Seattle, and I actually lived and went to school in a place that was about 30 minutes apart. So my parents would drop me off at school in the morning. I go through the day, meet all my friends, and then come back home. They would pick me up, take me back home in the evening. So I had a lot of time in the day after school, you know, school ends at two, and my parents picked up a five to do all this other stuff. So I used to always be part of every student, student club. I did every sports team, you know, I was in high school, you know, on the captain of all these, all these teams and such. And of course, I would go home and my parents picked me up. And in that in that in between time, I spent a lot of time in the library, so I probably every day in middle and high school, spent three hours a day at the library, just in that in between time, waiting for your parents, waiting for my parents. So that for me, was a lot of time that I just used to incubate projects. I taught myself how to code and took some CS classes when I was, you know, in high school at the library, I became friends with all the librarians and joined the student library advisory board when I was in eighth grade at the library, and did a bunch of other things. But I think probably the most impactful library project that I had was actually a nonprofit that my family and I started, and it was memory of my grandmother, who born in Ghana. She used to always go back there in the winter times, because, you know, it's cold in Seattle, warm in West Africa in the winter Michael Hingson ** 04:48 as well. Yeah, Michael Bervell ** 04:49 yeah, it was super warm there. I mean, it's always, you know, 80 plus degrees, wow. Yeah, it's lovely. And so she would always go home. And whenever she went back to Ghana. She would, you know, come into our bedroom and tip doe at night and go into the bed and take a teddy bear or take some of her old school supplies. And whenever she visited, she would give that to kids in hospitals and schools and North pages. So, you know, when she, when we, when she passed away, we ended up going back to Ghana for her funeral. And, you know, all the burial ceremonies, and there were just so many people from the community there expressing their love for her and what she had done. And we realized that, you know, while it was small for us, you know, as a six year old or sixth grade kid, her taking a teddy bear had such a big impact, and it had these ripple effects that went far beyond her, so that that was, like one of my biggest projects I did at, you know, in sixth grade and beyond. It's an organization, a nonprofit called hugs for Ghana, which we've been running for the last 15 years, 15 plus years, and now is operating in six different countries. And we do the same thing. We get teddy bears and school supplies and all these things, and pick them up and hand deliver them to kids in developing countries. But that, for me, was one of my most fundamental parts of my childhood. When you ask me, you know, was it like as a child? I can't separate my growing up from, you know, those long drives to school, that time at the library and eventually the nonprofit made in honor of my grandmother, Michael Hingson ** 06:10 and giving back, Michael Bervell ** 06:13 yeah, and giving back exactly how Michael Hingson ** 06:16 I talked fairly recently on this podcast to someone who formed. Her name is Wendy Steele. She formed an organization called Impact 100 and impact 100 is really primarily an organization of women, although in Australia, there are men who are part of it. But basically what Wendy realized along the way was that, in fact, people are always looking for, what can they do? And at the same time, they don't have a lot of time. So with impact 100 she said, and the way the organization works, the only thing that she requires that anyone who joins the organization must do is donate a check for $1,000 that's it. If you don't want to do any work, that's great. If you want to be part of it and all that. It's fine. If the organization is primarily composed of volunteers. I think they have now like 73 or 77 chapters in mostly in the United States, but they're also when Australia and a couple of other countries, and they have given out in the 20 years since the organization was formed, all told, close to $148 million what they do is they take the money that comes in, and they for every $100,000 that a Chapter raises, they give a $100,000 grant to someone no administrative costs, unless those are donated on top of the $1,000 so all the money goes back to the community. I think the first grant they ever gave was to a dental clinic to help with low income people and so on. But it's a fascinating organization, as I said, it's called Impact 100 and she started it because as a child, she was very much involved in giving back, and for a while she she didn't. And then it started again when her father passed away, and she realized how many people from the community supported her and the rest of her family because they didn't have the tools or the resources to do it all alone. Yeah, so I'm not surprised that you have the story of giving back and that you continue to do that, which is really pretty cool. Michael Bervell ** 08:36 Well, I think I actually heard a statistic that I think they tried to track how early childhood development, or just early adulthood, affected later adulthood. I think one of the findings was that people who volunteered when they were in middle and high school or significantly more likely to volunteer later in life than those who never did. And so there is a certain level of kind of you know, how you experience the world in your early ages and your early days affects your potential to want to make a change, especially as it relates to giving back or giving time or money or whatever effort, whatever it might be, I think is a really interesting concept. Well, Michael Hingson ** 09:14 it makes sort of perfect sense, because as you're growing up and you're forming your life, if you see that you're doing things like giving back or being involved in supporting other people, and that is a very positive thing, it makes sense that you would want to continue that in some way. Michael Bervell ** 09:33 Yeah, yeah. I mean, it reminds me also of just like habits. You know, you build your habits over time, and it starts from super young ages not to say that you can't change habits. There's a bunch of research about the science of habit change and how to break a habit loop, and Charles Duhigg is a great author in that space, but it's also just really interesting just to think through that. But yeah, Michael Hingson ** 09:54 and habits can be hard to break, or they can be easy if you're really committed. Into doing it. But I know a lot of people say it, it's fairly challenging to change or break a habit. Michael Bervell ** 10:06 Exactly, yeah, exactly. Michael Hingson ** 10:09 Unfortunately, sometimes it's all too easy to make a habit. But anyway, there you go. Yeah, Michael Bervell ** 10:14 my one of my it's, it's funny, because after you know one of my habits I made when I was in high school that, to my mom's chagrin, was I used to always love just doing work on my bed. The positive thing about the habit was I was always comfortable. The negative thing is I would sometimes fall asleep. So many times I mid paper, you know, mid take home exam, fall asleep. I have to wake up and scramble to finish. But that doesn't show me a faster writer. If anything Michael Hingson ** 10:41 I remember, when I was in graduate school at UC Irvine, I had an office of my own, and I was in it one day, and I was looking at some material. Fortunately, I was able to get most of the physics texts in Braille, so I was studying one, and the next thing I knew, I woke up and my finger was on the page, and I had just fallen asleep, and my finger for reading braille, was right where I left off. Always thought that was funny, Michael Bervell ** 11:14 yeah, just a just a quick, just a quick pause. You just pause for a second, even Michael Hingson ** 11:18 though it was about 45 minutes, but whatever. But my figure didn't move. Michael Bervell ** 11:24 You really focused, you know, just That's it. That's it. Michael Hingson ** 11:27 The advantage of Braille, exactly. But, you know, I do think that it's great to have those kinds of habits, and I really wish more people would learn the value of giving back and sharing, because it will come back to benefit you so many times over. Michael Bervell ** 11:48 Yeah, yeah. I mean, what's even what influences me, like now and even throughout, you know, post high school, like when I went into college, I knew I wanted to be in some sort of service and giving back type of industry, but I didn't really know what that was, right, like, I didn't want to do want to do philanthropy full time, because I found it difficult, right? Like, I found it hard to have to go back to investors, and I found it difficult to sometimes sell the vision. And my question was, is there a way to make this more sustainable? And so I spent a lot of my time in school and college just learning about social impact, which, at the time was just coming up, like a lot of those impact investment funds, impact bonds, the idea that you can tie finance to impact, and you can have carbon offsets that people buy and sell, that has some sort of social good, that you can somehow transact. All these kind of new and interesting ideas were coming around, and it started, it just got me interested, right? It's, you know, can I make a habit of creating an impact, but also habits somehow work within, you know, this capitalist system that the world operates in. It's something I've been wrestling with, you know, even in all my my future business and kind of current business, work and practices. Michael Hingson ** 12:58 What do you do when you propose an idea or have a thought, and you discuss with people and they object to it. How do you handle objections? Michael Bervell ** 13:05 Yeah, I mean, I think, I think for me, I'm always interested in the root cause, right? I think I'm one who tries to understand first before trying to persuade. So I could give you an example, I think very early in my, very early my college career, I realized that my parents would be able to pay for college for me. That was the youngest of three. And, you know, they'd use a lot of their savings on my siblings, about the who ended up going to med school, which is very expensive, yeah, college, which was also very expensive. And being immigrants from Ghana, of course, they hadn't saved up an infinite amount of money. So my mom sat me down and told me, Hey, you have to pay your own tuition. And so, you know, the person I had to convince to kind of help me here was actually funny enough, restaurants are in Harvard Square, and the reason why is I decided to make a business that did restaurant consulting. So I went door to door, and I would ask people and like, hey, you know, do you need 20 Harvard students to come and help you understand how you can get more foot traffic in the door. You know, sell more pizzas or sell more burritos. I think I heard 20 or 30 knows. And finally, one woman said, Well, you know, if, if, if, if you think that you can do it, then, you know, show me. Show me the numbers, right? And that was, that was really interesting. And so I think it realized, you know, when I when she initially said, No, I said, Well, why not? She said, I just don't know if you can do it. And when I said, Oh, we can actually show you the proof, she's like, Okay, well, then if you can run a pilot and show me the proof, then I'll do it. And so understanding the why, I think, is more important than getting the rejection and, you know, getting the setback. But that's try to, that's how I try to deal with it. Michael Hingson ** 14:38 One of the things that I learned fairly early on, when I was put in a position of starting to sell for a living, actually, in Cambridge, working for Kurzweil Computer Products and taking a Dale Carnegie sales course was stay away from asking closed ended or. Yes, no questions. And so most of the time, I wouldn't say, you know, can we do this? Or would you do this? I would say, I'd like to hear your thoughts about or we've got this idea, tell me what you think, and doing other things to get people to talk. And when I started using that in my career, it was easy to get people to talk because they they want to talk. Or, as I like to say, people love to teach, and most of the time, if you establish a relationship with people and they know you're listening, they're welcome, or they're willing to give you wisdom. And so there are so many examples I have of asking open ended questions like that, or I went into a sales meeting with one of my employees, and there were a bunch of people there, and I said, Tell me to the first person I talked with, tell me why we're here. And it totally caught him off guard. Of course. The other thing is that they didn't realize that the sales manager who was coming, that the the guy who had set up the appointment was was told to bring his manager, and they didn't realize that the sales manager was blind, which also was a great addition to help. But again, I didn't ask, so you want to take backup system, but rather tell me why we're here. Tell me what you're looking for. Why are you looking for that? What do you want it to be? And I actually realized by the time I went around the room that our product wasn't going to work, but we still did the PowerPoint presentation. And then I said, if case you haven't figured it out, our system won't work, and here's why, but here's what will work. And that eventually led to a much larger order, as it turns out, because they called back later and they said, We got another project, and we're not even putting it out for bid. Just tell us what we pay you, and we'll order it. And it's it's all about. The objections are really mostly, I think, from people who maybe have some concerns that you didn't learn about because you didn't ask an open ended up or the right question, which is something that only comes with time. Michael Bervell ** 17:15 Yeah. I mean, I think it also sounds very similar to like, what journalists are are trained to do, like a great journalist. And I took a journalism class a few years ago, maybe five years ago, with Joe Abramson, who was one of the first female executive, executive editors of the New York Times. And this was kind of her exact lesson. Is that everyone has some story to teach, some wisdom to share, and the difficulty, or really the challenge on you as an interlocutor, as a journalist, as someone whose job it is to uncover the story, is to ask the right questions, yeah, to allow that person the space to teach. Michael Hingson ** 17:51 And if you and if you don't know the right questions, you ask something open ended, enough that maybe you'll get to it. Michael Bervell ** 17:57 Yeah, exactly, exactly. And then the flip side, right, because there's, of course, you can't put all the burden on the person, no, right? You have to be an active listener. You have to listen to know, and then you have to prod and even say something like, Tell me more. Yeah, exactly right. Questions like, Tell me more, her second favorite question was, and then what happened? Yeah, right. Those are two such simple things, you know? And then what? Yeah. And it's just such an opening to really evolve and to grow. Michael Hingson ** 18:23 And if they really think you're listening and that you want to know and understand, people will talk to you exactly which is, which is really what it's about. Well, so you did all of your so you went to high school in Seattle, correct? Yeah. And, and then what did you do? Michael Bervell ** 18:43 Yeah. So High School in Seattle Graduated, went off to Boston for college, where, you know, of course, had to figure out a way to pay for school. And that was my first, I guess, for profit business. Was this restaurant consulting company. And of course, like I said, everything I want to do in my in my life, was focused on social impact. So the impacts there was that we only hired students to work for us who needed to pay tuition. There was this program called federal work study where, if you get trade, you have to, you know, work as part of a federal mandate for some amount of hours per week, and that was the book study requirement. And for the most part, students would do on campus jobs that would pay 10, $15 an hour to do this work study. Well, I'd spent up this consulting business as a sophomore that I then ran for all three years, and on an hourly basis, we were making significantly more than that, right? So I was able to go find students who traditionally had been working their whole life, right? Harvard has such a, you know, vast background of individuals. I knew, people who were homeless, people who were billionaires and everyone in between, who ended up coming to the school and so to find people who you know had been working 40 hours a week since they were in middle school, and give them a job where they could work less and actually have more free time to invest in their community or invest back into developing new skills, was, for me, super, super impactful. On the surface, it was a restaurant. A consulting business, but behind the scenes, what we were doing with our staffing and with our culture was was around that social impact. So I stayed out in in Cambridge for for four years, studied philosophy. I got a minor in computer science, and eventually went off to Microsoft back in in Seattle, where I eventually then, you know, was product manager and was a venture capital investor, and met a bunch of really phenomenal and interesting people who were pushing technology forward. Michael Hingson ** 20:27 Now, why Harvard, which is all the way across the country? Michael Bervell ** 20:33 Yeah, I mean, well, I think I love traveling. I loved, I loved, you know, being out and about, and I think growing up as the youngest of three, and also as the child of African immigrants, they'd always told me, you know, we moved here for you, like we moved 3000 miles away to a country where you don't speak the language, where you don't know anybody for you. And what they meant for that is, you know, we want you to really thrive. And even you know, now I'm at the age when my parents had first moved right to the US, and I can't imagine moving to a country where I don't know the language, don't know the people, and don't know a soul for my potential future children. And their children, that's what they did, and they invested a lot of time and energy and effort into me. And they always told me, you want you to be really successful. And so I remember when I was when I was in middle school, my sister got into Harvard, which was unheard of, right? No one in our high school had gone to Harvard in the past, especially not for, you know, a black family in a primarily white neighborhood, for one of us to go to Harvard was was a big deal. And so I knew that, you know, at the very least, for my parents, for my sister, for my family, I wanted to kind of match up to that Michael Hingson ** 21:43 well, and it certainly sounds like you've, you've done a lot of that. Oh, here's a an off the wall question, having been around Cambridge and worked in Cambridge and all that is cheapo records still in Harvard Square. Michael Bervell ** 21:57 Oh, man. You know what's so funny, I got a record player. I got a record player last semester, and I don't remember if cheaper records, that's the one that's like, I think I've is that the one that's in like, the actual, like, it's by, like, Kendall, take by Kendall, Kendall Square. Michael Hingson ** 22:15 No, I thought it was in Harvard Square. Okay, Michael Bervell ** 22:19 I think, I think it still exists. If I'm not mistaken, I think it still exists. I think I got a lot, got a lot of records from cheapo over the years record stores in Cambridge. And because I got a record player as a gift, I've been, I've been collecting a lot more, Michael Hingson ** 22:31 ah, yeah, um, I've gotten a lot of records from cheapo and over the years. And of course, not so much now, since I'm out here. But next time I get back to mass, I'll have to go check, Michael Bervell ** 22:43 oh yeah, oh yeah, yeah. We can do a cheapo records hanging how tactile It is, yeah, yeah. Michael Hingson ** 22:52 There used to be one in New York that I would go to. They were more expensive as New York tends to be colony records, and they're not there anymore, which is sort of sad, but cheapo. Cheap just seemed to be one of those places that people liked. I don't want to say it was like a cult, although it sort of is all the dedicated people to to real vinyl, but I hope it's still Michael Bervell ** 23:16 there. Is it? It's a chain of record stores, or is it just, Michael Hingson ** 23:18 no, I think it's a one. Oh, yeah. If there's more than one, I'm not aware of it, I'd Michael Bervell ** 23:23 probably say I'm 80% certain it still exists. Well there, Michael Hingson ** 23:27 yeah, so have to come back to mass. And yeah, I'll have to go to cheaper records and Legal Seafood. Michael Bervell ** 23:32 Oh yeah, Legal Seafood. That was, yeah, I love Legal Seafood musical all the time with my roommates from college. And, yeah, we used to order the crab cakes and eat lobster rolls. It's a great time. Michael Hingson ** 23:44 Yeah, and then their little chocolate desserts, which are great yeah, and the chowder. Oh, well, yeah, yep, gotta, gotta get back to mass. Okay. Now whoever Michael Bervell ** 23:53 you're listening is probably getting hungry. Well, you know, Michael Hingson ** 23:57 as as they should, you know, you know why they call it Legal Seafood. I actually don't know nothing is frozen. It's all fresh. It's legal. Oh, I love that. I love that, at least that's what I was told. Yeah, that's pretty cool. Well, so you, you went to college and went then back to Seattle and worked for Microsoft and so on. So clearly, you're also interested in the whole idea of investing and the whole life of being an entrepreneur in various ways. And so you brought entrepreneurialism to everything that you did. Michael Bervell ** 24:35 Yeah, yeah, yeah. I mean, that was my first job at Microsoft. I was, you know, managing what's called Windows IoT. So we were putting software on everything that wasn't a phone or a laptop. So think, you know, smart screens in airports, or screens in Times Square, or, you know, the type of software that your Amazon Echo, you know, maybe not Amazon in particular. But what that would run on that was working on IoT all these. They called it headless devices, yeah, devices with no screens. And that was my team for a little bit. I worked there for about year and a half. It was phenomenal. You know, we were managing multiple billions of dollars in revenue, and there was only, you know, 4050 people on my team. So you do the math, we're all managing hundreds, 10s to hundreds of millions of dollars in our products. And while I loved it, I realized that my my true passion was in was in meeting people, talking to people, and giving them the resources to succeed, versus giving them the actual technology itself. I loved being able to connect an engineer, you know, with the right supplier to work on a hard problem that could then be built for Microsoft to eventually get to a customer. And that sort of connection role, connector role is kind of the role of a venture capitalist. Yeah, right. You're connecting your limited partners who have invested in this fund to entrepreneurs who are trying to build some sort of idea from the ground up. And, you know, once you invest in the entrepreneur, then connecting the entrepreneur to mentors, to advisors, to potential employees, to potential customers. And so there's this value in being someone who's a listener, a journalist, right, like we had been talking about someone who has a habit of trying to make a broader impact. And it kind of all aligned with what I had been building up until that point. So I worked at M 12, it's Microsoft's venture capital fund, and invested in in a bunch of companies from Kahoot, which is like an education startup, to obviously open AI was a Microsoft investment as well, to other things like that. And so it was cool, because, you know, the fund was, was really, we had the mandate of just find cool companies, and because we were Microsoft, we could reach out to any founder and have a conversation. So it was, it really was a few years of just intense and deep learning and thoughtfulness that I wouldn't, I wouldn't trade for anything. What got Michael Hingson ** 26:58 you started in the whole arena of thinking about and then being involved with digital accessibility, because we've talked about that a lot. I know that's a passion. So how did you get started down that road? Michael Bervell ** 27:11 Yeah, I mean, it came partially through working at Microsoft, right? I mean, as I was at Microsoft, Satya Nadella, who was the CEO, he was making big, big investments into digital accessibility, primarily because his son, now, his late son, had cerebral palsy, and a lot of the technology at Microsoft, his son couldn't use, and so he had this kind of mission and vision to want to make more accessible technologies. But my first exposure to it even before then, like I said, in college, I had to work all these, all these jobs to pay tuition, and I built my own business, but one of the clients we consulted for was a large search engine. I'm sure you can imagine which one it was, and it wasn't Microsoft, and that were search engine. I helped them devise their ability strategy. Michael Hingson ** 27:56 You mean the G word, something like that? Yeah. Michael Bervell ** 28:00 Yeah. Duck, duck, go, yeah. No, that's it. Yeah, exactly. And so it was really cool to work with them and to see like at scale, at 200,000 employee scale, at 1000 product scale, how do you create systems and guardrails such that accessibility, in this case, digital accessibility, will be something that that actually ends up happening. Ends up happening. And so that was my first exposure to it. And then again at Microsoft. And then finally, a third time, while I was in business school, you know, working on various projects with friends. And one friend told me, you know, all I did at work this week was have to fix accessibility bugs because my company got sued. And that was and just all those moments combined with the idea that I wanted to impact the deep empathy that comes through learning and knowing and understanding people's backgrounds and histories, all of it came to a head with what I now work on at test party. Michael Hingson ** 28:57 So now, how long has test party been around? And we'll get to that up. But, but how long have you had that? Michael Bervell ** 29:03 Yeah, we started. We started about a year ago. Okay, so it's pretty recent, Michael Hingson ** 29:07 so yeah, definitely want to get to that. But, so the whole issue of accessibility, of course, is a is a thing that most people don't tend to know a lot about. So so let's start this way. Why should people worry about making products and places like websites accessible? And I know websites, in a lot of ways, are a lot easier than going off and making physical products accessible, especially if they're already out, because redesign is a very expensive thing to do, and is not something that a lot of people are going to do, whereas, when you're dealing with websites, it's all about coding, and it's a lot easier. Yeah, Michael Bervell ** 29:48 yeah. I mean, I think, I think fundamentally, it comes down to, you know, a set of core beliefs. And I think we could all agree, and I think we would all believe that, like everyone has the right to. You a decent, fulfilling and enjoyable life. I think regardless of where you fall on, you know, belief spectrums or anything, that's something that we all fundamentally believe. You know, you should live well. You should try to live a good life. It's what people talked about in writing for years. And I think when you think of the good life in today's terms, in the 21st century, it's almost inseparable from a life that also engages with technology, whether it's cell phones or computers or whatever it might be, technology has become so fundamental into how we live that it now has also become part of how we live well and how we live a good life. And I'll give you a clear example, right? Let's suppose you really believe that voting is part of living the good life. There is a time, 100 years ago, you know, you didn't need to really have a car. You could get a rehearsing buggy. Maybe you could even walk to a voting station and cast your vote in today's world, especially, let's suppose a COVID world, and even a post COVID world, computers, technology, websites, are fundamental in living that good life, if that's your belief system. And you can play this game with any belief that you have, and once you extrapolate into what does it take for you to do that thing in the best way possible? It almost inevitably, inevitably, you know, engages with technology. Yeah, so why do I think having accessible websites are important? Well, it's because pretty much 195 people has a disability of some sort, and so to live the good life, they have to engage technology. And if that technology is not working for them for whatever reason, then that needs to be fixed. That needs to be changed. And of course, there's the guardrails of laws, you know, ADA, Americans with Disabilities Act, EAA European Accessibility Act and others that try to mandate this. And of course, there's the goodwill of companies who try to do this proactively. I think Apple is a really good example, and Microsoft as well. But fundamentally, the question is, you know, what is a good life? How do you enable people to live that? And I think through technology, people should be able to live a better life, and should not have any barriers to access. Michael Hingson ** 32:02 The thing is, though, take apple, for example. For the longest time, Apple wouldn't do anything about making their products accessible. Steve Jobs, jobs basically told people to pound sand when they said, iTunes, you wasn't even accessible, much less the iPod and the iPhone and the Mac. And it wasn't until two things happened that they changed really. One was target.com target had been sued because they wouldn't make their website accessible, and eventually too many things went against target in the courtroom, where they finally said, Okay, we'll settle and make this work. When they settled, it cost them $8 million to settle, whereas if they had just fixed it up front, the estimate is that it would have been about $40,000 in time and person hours, but because of where the lawsuit was filed and so on, it was $8 million to settle the case. And so that was one thing, and the other was it had been made very clear that Apple was the next company on the target list because they weren't doing anything to make their product successful. Well, Apple suddenly said, Okay, we'll take care of it. We will deal with it. And I think they had already started, but they and so as not to get sued, they said, We will do it. Well, probably the first thing that happened was the iPhone 3g well, maybe it wasn't the three, it was earlier, but the iPhone became accessible. The iPod became accessible. Pretty much all of them, iTunes, you the Mac. So by 2009 last when I got my iPhone 3g Apple was well known for making their products accessible, and they did it in a very clever way. It was accessible right from the outset. You didn't have to buy other stuff to make their products work. No need to buy a new screen reader or any of those kinds of things. So they spread the cost over every product that they sold, whoever bought it, so anyone who buys an iPhone can invoke accessibility today, which, which was cool, yeah, Michael Bervell ** 34:09 yeah. And I think through Apple, I mean, I think the initial argument I made for why is it import to make websites accessible was an ethical argument, right? I think in Apple's case, they, they probably did the business case analysis and understood this actually does make economic sense. And I think what you see today is there is even more economic sense because of the expanding market size. Right? Think the aging population that will develop some sort of disability or impairment, right? That's really growing larger, right? Think about, you know, individuals who may have what people call temporary disabilities that are not permanent, but last for some period of time, whether it's, you know, nine months, 10 months, two years, three years, and those types of things. So I think there is, there's also a business case for it. I think that's what Apple as a case study has shown. What you bring up, though, is, does it matter? Does it really matter? Like, why companies start doing this, right? And I think that's a question, you know, to grapple with. You know, if Apple did it out of the goodness of their heart versus because they didn't want to get sued, but the downstream effects are the same, you know, does that matter? And, you know, question, Do the ends justify the means? In this case, the ends are good, at least just by the start, perhaps, but sure that interesting question so, but I do think that they have done really good work Michael Hingson ** 35:27 well. And you and you brought up something which, you know we talked about, which is that you talked about one company that dealt with some of because they got sued. And litigation is all around us. Unfortunately, we're a very litigious society and in our world today. So so like with accessibe, that that I work with, and work for that company, and a lot of what I do, some people have said, well, accessibe shouldn't always use the idea that, well, if you don't make your website accessible, you're going to get sued. That's a bad marketing decision, and I think there are limits, but the reality is that there are lawyers who are out there who still haven't been muzzled yet, who will file 5060, 100 complaints just to and they get a blind person to sign off and say, Yeah, we support this, because they'll get paid something for it. But they're not looking to make the companies deal with accessibility. They just want to earn money, 10,015 $20,000 per company. But the reality is, part of the market is educating people that litigation is a possibility because of the fact that the internet is a place of business under the Americans with Disabilities Act. Michael Bervell ** 36:54 Yeah, exactly. I think when you think of like, you know, what is the purpose of litigation? Again, I, as a philosophy guy, I always think back to first principles, and it really is a deterrent, right? Obviously, no one wants to get sued. And, of course, no one wants to pay damages, punitive or reparative. And so in this case, these are all examples of punitive damages that people are paying for not having done the right thing. Right? In in, in the best case, you do the right thing to begin with. But I think it's, you know, the consequence of not doing the right thing. I think, of course, there's the question of you described, kind of these lawyers, or what people call as kind of the trolls who are just kind of suing and, you know, reaping the benefits from this. And I think it's an unfortunate side effect. I do wish that there was a world where these trolls wouldn't even need to exist, because things are working perfectly, right, well, Michael Hingson ** 37:45 and the reality is that it goes back far earlier than the internet. I mean, there are places, there are people who would drive around and make people in wheelchairs who might find the smallest by violation wasn't even necessarily a legitimate violation, and they would sue and so and so. It isn't anything new that is just with the internet. Yeah, it's been going on for years. Yeah, Michael Bervell ** 38:11 those are the drive by lawsuits. I remember I heard about those, and I think it's, this is the digital equivalent of that, Michael Hingson ** 38:16 right? Yeah, right. And it is an issue, and it is something that that needs to be dealt with, but you also talk about doing the right thing, and that's really the better reason for doing it. If you do, you really want to exclude up to 20% of your potential business by not making your website accessible. Or better yet, if you make your website inclusive for all, what is going to happen when somebody comes to your website looking for a product and then they buy it because they were able to are they going to come back to that website? Are they going to go looking elsewhere? And there are so many studies like Nielsen did studies, and others have done studies that show absolutely people appreciate brand loyalty, and when they feel that they're they're valued and included, they're going to stick with that company. Michael Bervell ** 39:12 Yeah? But even with that said, right, there's so this conflict of we all logically know it's the right thing to do, there's business purpose for doing it, and yet people don't do it. Yeah, 97% of the internet is still not accessible, if you look at this correct right? And so our hypothesis release, what we take, and what I take as a business is that sometimes, if it's too hard to do the right thing, people won't do the right thing, but that's what they want to do. And so how do you make it easier to do the right thing? And that's hopefully what, what we're what we're hoping to change in the industry, is just making it easier and also letting people know that this is an issue. One Michael Hingson ** 39:48 of the one of the criticisms, oh, go ahead. Go ahead. A lot of people Michael Bervell ** 39:52 don't, don't do the right thing, because just don't know that there is a right thing to do. You know Michael Hingson ** 39:56 right well. And one of the criticisms I've heard over the. Years, especially dealing with the products like accessibe is, well, the problem is, you just slap this AI thing on their site, you're not teaching them anything, and that's not a good thing. And with manual coders, they're going to teach people. Well, that's not true either, but, but this whole argument of, well, you just put it on there, and then you go away, which isn't true, but again, that's one of the criticisms that I've heard any number of times, and that you're not really educating people about accessibility. You're not really educating them much about it. And the answer is, look, the company that wants to do business came to you in the first place. So they obviously knew they had to do something. Michael Bervell ** 40:44 Yeah, yeah. And I think when I think through it, it's like, how do you make sure that the downstream effects of whatever you do is just positive and beneficial, right? And the ideal, as we all agree, I think, would be just to build it right the first time. Whether it's physical buildings, build a building right the first time. Or, if it's websites, build the website correctly the first time. Whatever helps people to get to that stage and that level of thinking and habits I think are, are ideal Michael Hingson ** 41:13 coming from your background and so on. You know now that there are two basic ways that people can work to make websites accessible. One is the traditional way where you have someone who goes in and codes in the access and puts it right on the website. And now, over the past several years, the other way that has come into existence is the whole concept of using as accessibe does AI and although AI won't necessarily do everything that needs to be done, it will do most of what needs to be done, and maybe everything, depending on how complex the website is. But what do you think about the whole fact that now AI has entered into the accessibility world and people are using it? Michael Bervell ** 42:02 Yeah, I think AI is interesting. And I think AI is a tool. I think it's it's a tool that's been developed, obviously, over a long history, right? Like the first artificial intelligent computers were in the 60s and 70s, being able to predict things, and of course, you heard of AlphaGo and computers that could pay chess and all these different things. So I think we'll definitely be surprised by what AI can do as a tool, right? And the question is, it will be, you know, the panacea, the thing to cure it all. Well, we all love for that to be the case. Who knows? You know, if it'll be AI, maybe functionally, AI could do that. But in terms of compute power, you know, it won't be able to until we have quantum computing or something right, in which case maybe it'll leapfrog this whole type of technology, and maybe web page will be obsolete in a decade, and then this whole idea of even needing to use AI to fix web pages will be replaced something else, like, like Be My Eyes, or something like that. That's even more advanced. But I think, as I see it, it's a tool that can be used to make it easier. And whether it's ease of use in terms of physical effort, ease of cost, in terms of bringing down costs to you know, to make a website compliant or a digital asset compliant, or just ease of understanding, right? Someone can explain to you what these really complicated rules mean, and so you can actually think about it from day one. So I think AI as a tool can lead to ease, which can then furthermore lead to hopefully more accessible products. Michael Hingson ** 43:30 Well, the first time I ran into real AI was working with Ray Kurzweil back in the late 70s. He developed a machine that would read print out loud to blind people. But one of the things that was unique about them, well, vinyl, whether it's totally unique, but certainly was unique for blind people and for most of us, was the fact that the more the machine read, the better the reading got. It actually learned, and it learned how to to understand and analyze its confidence. And so it would get better the more that it read. Chris. The only problem with that is, back in those days, the software was on a cassette that went into a player that was part of a Data General, Nova two. And so it had to learn all over again every time you rebooted the machine and loaded the program. But that's okay. It learned based on on what you were reading, but it really dramatically got better the more you read. And I think that today, the reality is that a lot of people really need to. And I would say this is true of manual coders. And I know a few who have adopted this, they'll use accessibe to do what it can do, and then they, in turn, then go and address the issues that access a B's widget doesn't do. And for me, my. My learning that lesson actually goes back to the mid 1980s when I couldn't get a job, and I started my own company selling computer aided design systems to architects. And a lot of architects would come in and say, well, we can't buy your system. Yeah, great. It works, but if we use it, we'll develop our drawings in a fraction of the time, and we can't charge what we did, because now we're not spending as much time, and I said you're missing the whole point. You change your model. You're not charging for your time. You're charging for your expertise. You don't need to charge less. And what you do is then you go off and you get more projects, but you can also do more for each individual customer that you bring in. We had access to a system that was a one of the early PC based three dimensional solid metal modeling CAD systems, so people could come into our office, or anybody who bought the product could could invite their customers in, and they could do actual walk throughs and fly throughs of buildings. They had light sources or Windows to look out. You could even see what was going on outside. It wasn't renderings. You actually saw everything right on the computer. Those are so many things that revolutionize the industry. Now, of course, CAD is everywhere as it should be, and the reality is that that I think that any manual programmer who is programming a website could use accessibe to do a lot of the work, and then an accessibe also has some tools using a product called Access flow, where they can analyze and even tell you exactly what you need to do with the things that aren't accessible, and then you can do it, but you can use accessibe to do most of the stuff, and it continuously monitors it's a scalability issue, and you don't get any scalability with manual coding at all. So again, it's the whole, as you point out, the whole tool of artificial intelligence really can make a big difference in what we're doing to create accessibility on in the internet and in so many other ways as we go forward. Michael Bervell ** 47:06 Yeah, and already we're running right up on time with a minute or two left. But I think even fundamentally, what you're what you're describing, back to first principles is, is, if we make it easier, either in time or in effort or in understanding, to make things accessible. Will people do it right? Whether you're using, you know, an access to be or whether you're using another tool, there's this question, How will it help? And will it help? And I think in evaluating any tool, and really I can apply in so many cases, that's the core question task. Michael Hingson ** 47:37 Since we started late, it's up to you, but time wise, we're fine. It's up to you, but I realize that we want to end fairly soon here, but I think you're right, and that gets back to the whole education issue. People really need to learn and understand the value of accessibility, why it's a good thing, and it's kind of hard to argue with losing 20% of your business because your website's not accessible. And accessible, and the reputation that you gain by not doing it can go beyond that 20% when people tell their own friends about the issues they're facing. Yeah, exactly, exactly. But it goes the other way. You make it accessible, and you get all sorts of accolades. That's going to help too. But it is a conversation that we need to have, and it's part of the whole big conversation about disabilities. In general, we don't really see disabilities as much in the conversation. When we hear about people talking and discussing diversity, they talk about race, gender, sexual orientation, so on, but they don't talk about disabilities, and disabilities tend to be left out of the conversation for the most part, which is extremely unfortunate. Why do you think that is? Michael Bervell ** 48:46 Yeah, I think, I think it comes down to, I'm not, I'm not sure why it is. I'm not sure. But I think even though I'm not sure why it is, I do know what I hope. And I think what I hope is for, you know, a world where every, every part of society reflects what it's made up of, right? So you look and it's representative of of all the constituents, people with disabilities, people of different genders and races and and so on and so forth, so, so I think that's what I hope for. I think it's difficult, right? It's difficult based on the systems that have been made people's biases and more to get there, but I do think, I do think that's ultimately the hope. But I Michael Hingson ** 49:30 think that a lot of it comes down to fear people. Fear people with disabilities. I think that the whole fear factor, and even with race or gender or sexual orientation, so on, some of the comments, if you listen to them, all they're doing is promoting fear which which doesn't help at all. But in the case of disabilities, oh my gosh, I could become blind or paralyzed in a second, and that fear is something that we really don't tend to you. Do nearly as much about as we should. Now I know you and I earlier talked about fear, and the reality is that that we can learn to control fear. I would never tell people don't be afraid. No such thing as not being afraid, but you can certainly learn to control fear so that you can use it again as a very powerful tool to guide you and help you, and that's what the best aspects of fear are all about. I think, yeah, Michael Bervell ** 50:26 I totally agree. I totally agree. Well, speaking of fear, I would be afraid of what might go I'm a president for Section G, which is one of the sections here, HBS, and we have to go select our Class Day speaker. So I'd be afraid if I, if I missed too much of the well, if they, Michael Hingson ** 50:43 if they want to hire a speaker, I'm just saying I know Mike was, I was like, Man, I wish I had met you, like, back when you're doing our, our, like alumni and friend speakers. On the other hand, we can certainly talk about next year, and I would love to do that. Well, I want to really thank you for being here. I think we'll just have to have another discussion about all of this in the future. But I really appreciate you being here a lot and chatting very, very frequently, and you're going to go off and play drums later too, right? Oh, yeah, Michael Bervell ** 51:11 it's a busy I'm in my, you know, Shirley retirement era, you know, yeah, right. Go back into, back into the workforce. Michael Hingson ** 51:19 So, real quick, though, you wrote a book. What's it called? Michael Bervell ** 51:23 It's called unlocking unicorns. I'll send you a copy of the book, and so you can put in the show notes and everything else. Yeah, Michael Hingson ** 51:29 that would be great. And if people want to reach out to you, how do they do that? Yeah, Michael Bervell ** 51:34 but just my name, Michael purvell, M, I, C, H, A, E, L, B, E, R, V, E, L, l.com, contact my website. Is there? My bio, and this podcast will be there eventually Michael Hingson ** 51:46 as well it will, and you'll get all the info. Well, thanks very much, and I want to thank you all for listening. Really appreciate you listening to us today. I'd love to hear your thoughts. Please email me at Michael, h, i, m, I, C, H, A, E, L, C, we spell our names the same. H, I at accessibe, A, C, C, E, S, S, I b, e.com, or go to our podcast page, www dot Michael hingson, H, I N, G, s, o, n.com/podcast, and would love to to hear your thoughts. Love it. If you would give us a five star review wherever you're listening. If you know anyone else who ought to be a guest, please introduce us. We're always looking for it. And I would also say if anybody needs a speaker, it is what I've been doing ever since September 11, and I'm always looking for speaking opportunities. So please reach out and let's see if we can chat and and one of these days, maybe we'll get Michael to bring us up to Harvard we can go visit the coupe. But thanks so much for listening, everyone. Thanks once more for thanks. Once more Michael, for being here. Thanks. Michael Hingson ** 52:52 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
In this festive episode, the hosts reflect on the year 2024, discussing major tech stories, including the revival of AppleVis, the anticipation surrounding the Glide device, and innovations showcased at CSUN. They also delve into the evolving landscape of hearing technology and its implications for accessibility. They also discuss audio description, the rapid evolution of AI technology, and the future of assistive tech. Steven also welcomes Brian Comiskey, the Futurist at the Consumer Technology Association, to discuss what's coming up at CES 2025 and the expectations surrounding new tech developments.Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.Chapter Markers:00:00 Festive Greetings04:57 Reflecting on 2024: Major Tech Stories11:56 The Glide Device: Anticipation and Skepticism18:05 Innovations from CSUN: Accessibility Tech23:04 Hearing Technology: Bridging Gaps and Stigmas28:52 Siri's Shortcomings and User Expectations35:57 Exploring New Technologies Coming Up At CES 2025
2450 Hilton and Be My Eyes Join Forces (Dec. 11, 2024) Show Notes Hosts Nancy and Peter Torpey talk with Nicole Bergstrom, Hilton's Sr. Director of Digital Accessibility, about Hilton’s commitment to accessibility and inclusivity. Learn about their partnership with Be My Eyes, using Hilton staff or AI to assist visually impaired individuals and discover … Continue reading 2450 Hilton and Be My Eyes Join Forces (Dec. 11, 2024) →