Podcasts about business goals

Wow, how is it that another year is almost behind us? The older I get, the more I feel like time is just flying by, and if you're not intentional about making the most of your time, you'll get left behind chasing goals you never quite reach. This reality feels even more true as I reflect on 2025 and look ahead to what I want to accomplish in 2026. In the spirit of making the most of my time and staying intentional with my progress, I'm a firm believer in the power of planning, setting, and reflecting on goals…both personal goals for my life and business goals for City Girl Savings. But here's what makes goal-setting even more powerful: accountability. Sharing my goals publicly with the CGS community holds me accountable to actually working toward them instead of letting them sit in a journal collecting dust. It also gives you real-world examples of how entrepreneurs balance personal wellness goals with business growth targets, manage financial priorities while building wealth, and adjust expectations when things don't go as planned. In this transparent episode, I'm sharing my complete personal and business goals for 2026, along with honest progress updates on the goals I set for 2025…the wins, the misses, and the valuable lessons learned along the way. From maxing out my Roth IRA to managing a short-term rental property, from improving profit margins to taking a podcast break for mental health, I'm pulling back the curtain on what it really looks like to run a business while prioritizing personal wellness. My hope is that you finish this episode feeling empowered and inspired to set and reflect on your own 2026 goals, whether they're financial, health-related, business-focused, or all of the above.   Here's What You'll Learn in This Episode: Balancing ambitious financial goals with realistic expectations Investment strategies: maxing out retirement accounts (Roth IRA) Real estate investment lessons from managing a short-term rental property Business finance: increasing profit margins while managing revenue fluctuations Health and wellness goals for entrepreneurs and busy professionals Managing screen time and reducing social media-induced anxiety Prioritizing nervous system regulation and work-life balance Setting business revenue and profitability targets for sustainable growth   Radical Transparency for Accountability: This isn't a highlight reel—it's an honest look at what worked, what didn't, and how an entrepreneur balances million-dollar net worth building with mental health priorities. Use this as your roadmap for setting realistic, meaningful goals that honor both your ambitions and your wellbeing.   Here's a glance at this episode: [03:37] Health Goal Progress: Hitting 12,000 daily steps 90% of the year and evolving fitness goals with naturopathic support. [06:43] Real Estate Reality Check: Palm Springs Airbnb lessons—prioritizing memories over profit and managing investment expectations.  [11:35] Email Growth Strategy: How City Girl Savings tracks newsletter subscribers and sets baseline metrics for growth. [16:42] 2026 Life Goals: Planning a courthouse wedding and 3-week European honeymoon adventure!  [18:51] Nervous System Regulation Priority: Why slowing down and reducing stress is Raya's top personal focus for 2026.   Rate, Review, & Follow: Did you love this episode? Are you a fan of the City Girl Savings podcast? If so, please consider rating and reviewing the show! This helps spread the word about City Girl Savings, and hopefully helps more people make the best money moves possible on the way to their dream life! To leave a review on Apple Podcasts, click here, scroll to the bottom, tap to rate with five stars, and select "Write a Review." Then be sure to let me know what you loved most about the episode! Also, please make sure you're subscribed and following the City Girl Savings podcast on Apple Podcasts, Spotify, and YouTube! Podcast Update: No new episodes in Q1 2026—the show returns with fresh content the first Monday in April 2026! Past favorite episodes will air during the break.   Resources mentioned in this episode: Listen to Episode 187 - 2025 Mid Year Personal and Business Goals Check In Learn about Raya's Financial Focus Coaching Program Follow City Girl Savings on Instagram, YouTube, and TikTok Join the City Girl Savings Facebook Group Subscribe to the City Girl Savings Newsletter!

In this episode of Leadership Launchpad, Ryan Austin, founder and CEO of Cognota, shares his insights on what managers should understand about training and talent development. Drawing from his experience working with various learning teams, Ryan emphasizes the crucial role managers play in identifying capability gaps within their teams and making strategic investments to achieve business goals. The conversation highlights how managers, being close to frontline challenges, can offer valuable input in shaping training initiatives—often bridging the gap between top-down directives and real team needs. Practical advice is given on how managers can approach collaboration with learning and talent teams, helping foster trust and effective communication. This episode offers actionable guidance for managers seeking to empower their teams and drive organizational success through targeted development efforts.Want more advice on how to build leaders who lead high performance teams? Sign-up for our newsletter.https://www.bettereverydaystudios.com/sign-up

What if customer experience stopped living in customer service and started living in the core of your business? We tackle a listener's challenge and turn it into a practical playbook: define a shared mindset, build a success blueprint tied to revenue and cost, and practice the daily discipline that makes change stick. Along the way, we share the one-line definition leaders can use to rally teams: customer experience is the system we build to deliver on the promises we make.We start by stripping away the fuzziness around CX. Instead of ten different definitions across the company, we push you to craft a clear CX mission statement that guides choices in sales, product, marketing, operations, and HR. From there, we elevate CX from reactive troubleshooting to proactive design—fixing upstream processes that create downstream tickets, refunds, and churn. The message to skeptics is grounded and simple: fewer service issues, lower cost-to-serve, stronger retention, and more referrals.Then we map CX to executive priorities with a customer experience success blueprint. We talk through how to align with the CFO's bottom line, show the CMO how advocacy can lower paid media spend, and help product and operations choose fixes that move the needle. You'll hear how to translate friction into financial levers, set a tight measurement set that includes outcome, perception, and behavior metrics, and build governance that runs like any other business function. Finally, we offer storytelling tips to earn buy-in, celebrate small wins, and keep momentum through the long, non–light switch journey of change.If this resonates, share it with a colleague who still thinks CX is a department. Subscribe for more practical plays, leave a quick review to help others find the show, and send us your questions—your challenges fuel the next conversation.Resources Mentioned:Order your copy of Experience Is Everything -- experienceiseverythingbook.comExperience Investigators Website -- experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️What if creating a list of what you WON'T do could be more powerful than your goals for 2026? In this coaching episode, I'm diving deep into the concept of your "No List" - a boundary document that could save you time, energy, and money while helping you focus on what actually matters.We often identify who we are by understanding who we are not, and your No List works the same way. From saying no to coffee meetings during work hours to declining "pick your brain" requests unless people pay for your expertise, this episode will help you create clear boundaries that free you up for bigger opportunities.You'll discover:• Why boundaries don't limit you - they free you• Real examples of what might go on your No List (no more courses, no traveling for speaking gigs, no pretending to be someone you're not)• How to make your No List specific and actionable• Why saying no to the wrong things means saying yes to the right ones• The difference between successful people and really successful people (hint: it's about what they say no to)Perfect timing as we head into 2026. This isn't about being negative - it's about being intentional with your most precious resources: your time, energy, and attention. Sponsored by Vanta AI: vanta.com/mydailybusinessSign the Not a Date to Celebrate petition hereConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIAI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️In this quick tip episode, Fiona explores a simple but powerful end-of-year practice: looking at what actually stuck. Instead of rushing into 2026 goals, Fiona reflects on the habits, ideas and conversations that genuinely supported her during a year of unexpected change. From leaving her phone downstairs to returning to meditation and following the joy all the way to the Subject Object Market, this episode is an invitation to notice what worked and why it mattered.What You'll Learn• Why looking back is just as important as looking forward• How small habits can shift your wellbeing and mindset• The power of honest conversations and strong friendships• What “following the joy” can create in your business and life• How to carry helpful habits into the new year without pressure Sponsored by Vanta AI: vanta.com/mydailybusinessSign the Not a Date to Celebrate petition hereConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIAI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

How can you scale AI at the enterprise, yet still hit your climate goals? And can heavy AI usage and an enterprise's ESG mission co-exist? Ashutosh Ahuja lays it out for us. Aligning AI With Climate And Business Goals -- An Everyday AI Chat with Jordan Wilson and Ashutosh AhujaNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion:Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:AI's Environmental Impact and Climate ConcernsCompanies Aligning AI with ESG GoalsAI Adoption Versus Carbon Footprint TradeoffsMetrics for Measuring AI's Environmental ImpactBusiness Efficiency Gains from AI AdoptionReal-World Examples: AI Offsetting Carbon FootprintIndustry Opportunities for Sustainable AI IntegrationFuture Trends: Efficient AI Models and Edge ComputingTimestamps:00:00 Everyday AI Podcast & Newsletter05:52 Balancing Progress and Legacy07:03 "Should Companies Limit AI Usage?"12:02 "Sentiment Analysis for Business Growth"17:07 "Energy Efficiency Impacts ESG Metrics"19:40 Robots, Energy, and AI Opportunity21:41 AI Efficiency and Climate Balance25:04 "Trust Instincts in Investments"Keywords:AI and climate, climate goals, aligning AI with ESG, environmental impact of AI, carbon footprint, energy use in AI data centers, water cooling for GPUs, sustainable business practices, enterprise AI strategy, ESG compliance, climate pledges, AI adoption in business, carbon footprint metrics, machine learning for sustainability, predictive analytics, ethical AI, green AI solutions, renewable energy sector, AI in waste management, camera vision for waste sorting, delivery robots, edge AI, small business AI implementation, AI efficiency, sentiment analysis, customer patterns, predictive maintenance, IoT data, auto scaling, cloud computing, resource optimization, SEC filings, brand sentiment tracking, LLM energy consumption, environmental considerations for AI, future of AI in climate action, business efficiency, human in the loop, philanthropic business practices, sustainable architecture, large language models and climate, tech industry climate initiatives, AI-powered resource savings, operational sustainability.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner 

If you have a new or seasoned small business and you haven't finished setting your goals, this podcast will give you key areas to consider.  On Designing Your Life Today, Pat Council shares keys to setting better business goals.  Keep it simple and position your business to win.    Resources and Mentions  Masterclass:  Identity-Powered Goal Setting  Email:  Join Pat's email list.  Click here. Goal Planner:  Legend Planner You Tube Video:   What You Must Do Before Goal Setting   If you found value in this episode, please share with a friend.          

Join me for an important conversation with Laura Thompson and Sarah Sheridan from Clothing the Gaps about their "Not a Date to Celebrate" campaign. This episode explores how small businesses can create meaningful social change, the power of authentic advocacy, and practical ways you can get involved - whether you're in Australia or listening internationally.This conversation covers the history behind why January 26th is problematic, how Clothing the Gaps successfully campaigned to "Free the Flag," and their current petition that's gained over 73,000 signatures. You'll learn about building effective campaigns, using your business platform for good, and why this 87-year-old conversation is more relevant than ever.If you are First Nations and need some help right now in the lead up to 26 January, check out: 13 YARNBeyond BlueSign the Not a Date to Celebrate petition hereConnect with Clothing The GapsNot a Date to Celebrate Education HubInstagram: @clothingthegapsTikTok: @clothing_the_gapsWebsite: Clothing The GapsSign Up as Brand Partner: (Scroll to bottom and fill in form)Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIAI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

You have a business plan for growth that you've been taking regular action on. Despite that, you're not achieving your goals (and truth be told, you're not getting anywhere near the results you want given how much you're doing). Why is that? Today on the podcast, I'm covering the most common missing link that causes this issue and (best of all) how to fix it. Because next year, you deserve to slay those goals. The post #217: The Real Reason You Aren't Achieving Your Business Goals appeared first on Life & Law Podcast.

The most dangerous number in customer experience isn't low—it's shiny. In this CX Pulse Check, we unpack why a single score can seduce teams into storytelling that investors love and customers don't feel, and we make a case for the harder, more honest work of proving value creation by cohort, not by kudos. With Rob Markey of Bain & Company and Harvard Business School, we discuss whether customer metrics predict growth or distract from it, and we separate real loyalty from repeat purchase.We go straight at the NPS debate: what the score can predict, where it fails, and how it becomes powerful only as part of a system that links feedback to actions that change renewal, cross-sell, referrals, and cost-to-serve. We talk airlines, captive markets, and the language games behind “loyalty” programs that purchase repetition without building emotional commitment. Then we get practical. You'll hear a little about how to read interaction telemetry for risk signals, and build models that translate service performance—wait times, abandon rates, repeat contacts—into forward revenue forecasts your CFO will respect.This is a great listen for leaders who want both heart and proof: real-time feedback to understand emotion and expectation shifts, behavioral data to see what customers actually do, and investor-ready visuals like tenure curves and revenue per customer by acquisition year. If you've ever wondered how to tell a CX story that earns budget because it earns returns, tune in to this conversation.If this resonates, follow the show, share it with your team, and leave a review wherever you listen to podcasts. Then send in a question you want us to tackle next at askJeannie.vip.About Rob MarkeyAdvisory Partner, Bain & CompanySenior Lecturer, Harvard Business SchoolRob Markey (https://robmarkey.com) is a Senior Lecturer at Harvard Business School and an advisory partner at Bain & Company. The creator of the Net Promoter System, he has spent more than three decades helping companies grow by earning customer loyalty and increasing the value of their customer relationships. He teaches Managing Service Operations in the MBA program at HBS and hosts the Customer Confidential podcast, where he speaks with leaders building customer-centric businesses.He is the co-author of The Ultimate Question 2.0 and a leading voice in the movement toward Customer Capitalism.Follow Rob on...LinkedIn: https://www.linkedin.com/in/robmarkey/Articles Mentioned:- The American Customer Satisfaction Index (ACSI): Quarter 3, 2025 - A Threat Potentially More Damaging Than the Great Recession (American Customer Satisfaction Index) -- https://theacsi.org/news-and-resources/press-releases/2025/11/13/press-release-national-acsi-q3-2025/- CoStar (CSGP) Q3 2025 Earnings Call Transcript (The Motley Fool) -- https://www.fool.com/earnings/call-transcripts/2025/10/28/costar-csgp-q3-2025-earnings-call-transcript/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

What if your podcast could become the most powerful asset in your business for lead generation? Imagine having a content engine that not only grows your visibility but also attracts aligned clients and fills your offers without needing to be everywhere online! In this final episode of the Podcast Growth Series, I'm showing you how to align your content with your goals so that every episode fuels momentum in your business. We'll walk through a step-by-step podcast audit designed to help you reflect on what worked in 2025 and plan intentionally for the year ahead.Whether you're craving more ease or looking to expand your reach as a creative entrepreneur, this episode is your permission slip to focus on what lights you up and simplify everything else. You'll get clear on what drives real podcast downloads and how to do more of what works.We're talking content alignment, strategic podcast planning, and how to map out launches that feel fun, purposeful, and totally in sync with your big 2026 vision. You'll also hear my take on why SEO for podcasters is non-negotiable for long-term growth. Let's make 2026 the year your podcast becomes the center of your marketing universe, full of clarity, confidence, and intentional creation. Let's do this! Juliana Get your homework here: http://www.julianabarbati.com/homework Join Profitable Podcast Blueprint: https://juliana-barbati.thrivecart.com/profitable-podcast-blueprint/ Connect with me: www.julianabarbati.com www.instagram.com/julianabarbati_

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️The Subject Object Market will run 10am - 2pm AEDT THIS WEEKEND - Saturday 6th December at the Warrandyte Mechanics Institute, Cnr Yarra St and Mitchell Av, Warrandyte. In this quick tip episode, Fiona digs into a behaviour she sees all the time in small business — self-sabotage. From saying you want more media exposure to turning opportunities down because you “don't feel ready,” this episode is a reality check wrapped in encouragement. Fiona shares real examples, practical questions to ask yourself and why fear might be stopping you from the growth you're craving.What You'll LearnWhy so many small business owners unknowingly block their own opportunitiesThe difference between saying no because something isn't aligned and saying no because you're scaredHow to accept PR, podcast and media opportunities before you feel “ready”Simple questions to ask yourself to stop self-sabotageWhy feeling nervous is normal (even for experienced people) and how to act anywayHow small, brave yeses create visibility, connections and growthFollow IG @subject__object for more market information  Sponsored by Vanta AI: vanta.com/mydailybusinessConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIAI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode of the Unleash Your Ambition Podcast, Stacie Walker walks you through setting business goals that actually work for you. RESOURCES MENTIONED: The Plan With Me For 2026 Playbook: Stop winging your year. Grab the Plan With Me for 2026 Playbook and plan your most intentional, successful year yet. The Unleash Your Ambition Collective: This is a monthly membership where you'll understand and apply the foundational structure needed in your business to make an impact and earn consistent income in a way that's aligned with your mission, vision, and personality. SHOW NOTES: https://www.unleashyourambition.com/blog/setting-business-goals-that-actually-work-for-you We'd love to hear from you. Contact us here to ask a question, leave feedback about this episode, or request a topic for a future episode. CONNECT WITH STACIE WALKER: Visit Stacie's Website Connect with Stacie on Facebook Connect with Stacie on Instagram Connect with Stacie on YouTube MUSIC CREDIT: Chill Wave by Kevin MacLeod Funkorama by Kevin MacLeod Alone by Musikal License code: GWWGS39BBB2WTA6H French Morning / Music by: CreatorMix.com

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️The Subject Object Market will run 10am - 2pm AEDT Saturday 6th December at the Warrandyte Mechanics Institute, Cnr Yarra St and Mitchell Av, Warrandyte. In this episode, Fiona shares why she is returning to more human, real world connection in her business and how creating a small local market has reminded her of the value of community, creativity and presence alongside AI. She talks through the stallholders, the process, the stretch, and why doing something in person can shift so much in both work and life.Listeners will learn:• Why in-person connection still matters in an AI-driven business• How community and place can shape business decisions• What Fiona discovered while organising her first collaborative market• Why stretching yourself publicly can build confidence and creativity• The value of experimenting, embracing imperfection and doing things offlineFollow IG @subject__object for more market information  Sponsored by Vanta AI: vanta.com/mydailybusinessConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIAI Monthly Chat Group for Small Business OwnersHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️What if one simple question could transform your entire business in 2026? In this episode, Fiona is sharing the exact question she asks every potential client that reveals the three things you should focus on to create real, meaningful change.Instead of trying to fix everything at once (we've all been there!), this episode will help you identify the THREE specific things that would make the biggest impact on your business over the next 12 months. We're talking real, actionable focus - not just growth for growth's sake.You'll discover:• The magic wand question that cuts through the noise• Why focusing on just 3 things beats a 47-item to-do list• Real examples of game-changing answers from other business owners• The three-perspective framework for choosing your priorities• How to turn your answers into your 2026 business planWhether it's confidence in marketing, launching that new category, or finally systemizing your processes - this episode will help you get crystal clear on what actually matters.Perfect timing as we head into the new year. Grab a pen and get ready to focus.  Sponsored by Vanta AI: vanta.com/mydailybusinessConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIOrygenHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

From personal crisis to entrepreneurial empowerment, Amy Nubson shares her journey of reclaiming herself, building a business on her own terms, and guiding women leaders to achieve success with clarity, courage, and confidence.Amy Nubson, CEO of Nufire Collective, is known for helping entrepreneurs and leaders break free from limiting beliefs and create businesses that reflect their values. She has transformed her own life after facing devastating personal and financial challenges, turning her experiences into actionable frameworks that empower other women to thrive both personally and professionally.Her journey wasn't easy. After her husband's severe car accident left the family with overwhelming medical debt, Amy found herself paralyzed in her office, watching the snow fall and realizing that her old approach of relentless hard work no longer worked. This turning point forced her to examine deeply ingrained childhood narratives about sacrifice and success, ultimately inspiring her three C's framework, clarity, courage, and confidence, which became the foundation for her business and coaching philosophy.In our conversation, Amy shares practical insights for overcoming limiting beliefs, including the importance of storytelling, setting boundaries, and cultivating financial literacy. She emphasizes that recognizing and reframing internal narratives allows women to make courageous choices, prioritize personal well-being, and build meaningful businesses without sacrificing themselves. Her perspective on money, community, and collaboration encourages leaders to redefine success beyond arbitrary numbers and focus instead on impact and fulfillment.Amy's story is a testament to the power of resilience, intentionality, and the transformative impact of women supporting women. Tune in to hear how Amy teaches us that true leadership begins with knowing yourself and building a life that reflects your values, not just your earnings.  Walk away inspired to challenge your own assumptions about work, success, and worth. Chapters

Service design, so what...That's a question still many people around us (rightfully) ask.And let's be honest, they'll probably keep asking it for the foreseeable future.It will take a very long time before our field becomes a household name, which I doubt it ever will.Now, it's easy to get frustrated about this, to roll our eyes every time someone questions the value of our work. But that frustration isn't going to get us any closer to creating the impact we know we can.A much more productive approach is to prepare for these questions, to have our answers ready before they even get asked. This also helps us to better recognize when we end up in situations where, no matter what we say or do, our message about service design just stand a chance of resonating.We do everyone a favor by acknowledging this. Sometimes it's just not the right place or the right time.But where do we learn which stories to tell, when and to whom, and which stories we should avoid?Well, we can take some clues from Mark Howell, our guest this in this episode.Mark is a seasoned professional who's led some of the largest in-house service design teams I've heard of. This achievement becomes even more impressive when you consider he did this in industries not exactly known for their human-centered thinking.In our conversation, we explore how Mark used tools like a "service design quality assessment" to have the right conversations with stakeholders. We talk about how he learned to identify the red flags that signal it's time to find a different project, and we dig into the key role community plays in building a successful service design practice.I'm really excited about this episode because we just don't have many examples of people who have scaled service design teams to these kinds of numbers. And we have even fewer who are willing to share the real learnings from that journey.So, if you have the ambition to grow service design, this is a fantastic conversation to get some best practices and hear about the pitfalls to avoid.What stuck with me from our chat is recognizing that sometimes you need to take a step back instead of just trying to push forward (and burning out in the process).I would love to hear from you: What's a key signal for you? What's the clue that gives away that it's time to stop pushing and find a different battle?Enjoy and keep making a positive impact! ~ Marc--- [ 1. GUIDE ] --- 00:00 Welcome to Episode 24105:00 Positioning Service Designers09:00 Cracking the Organizational Nut13:30 the 3 disciplines to drive perspective20:00 His Take on Journey Mapping25:30 Lessons Learned29:00 The Red Flags of a Failing Project31:45 How to Spot Red Flags34:30 The 4 Quality Indicators40:00 Defining the Indicators46:00 Collecting Design Quality Data48:30 The Design Community of Practice56:45 Aligning with Product Manager OKRs1:02:00 Question to ponder --- [ 2. LINKS ] --- https://www.linkedin.com/in/markhowell-phd --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. ⁠https://servicedesignshow.com/circle[4. FIND THE SHOW ON]Youtube ~ https://go.servicedesignshow.com/241-youtubeSpotify ~ https://go.servicedesignshow.com/241-spotifyApple ~ https://go.servicedesignshow.com/241-appleSnipd ~ https://go.servicedesignshow.com/241-snipd

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️They discuss the science behind why purposeful work matters for mental health, practical strategies for dealing with constant stress and uncertainty, and how to recognise when you need professional help. Eóin also shares his approach to maintaining boundaries in meaningful work and offers coping mechanisms for those feeling overwhelmed by responsibility. A conversation filled with practical wisdom for anyone juggling business pressures with mental wellbeing.Sponsored by Vanta AI: vanta.com/mydailybusinessConnect with Professor Eóin Killackey:LinkedInOrygenConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIOrygenHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Grab your copy of the 2025 Customer Experience Benchmarks Report: everafter.ai/benchmarkIn this episode of the Customer Success Pro podcast, host Anika Zubair speaks with Alana Stoltzfus, a leader in digital customer success at Okta. They discuss the evolution of customer success, the importance of digital growth, and how Okta's Success Hub enhances customer experience through personalized recommendations. Alana shares insights on the tools and systems that power their digital success plans, the challenges faced in data management, and the lessons learned from building a scalable customer success program. The conversation emphasizes the need for continuous improvement and the importance of delivering value to customers.Chapters00:00 Introduction 02:52 Alana Stoltzfuss: Journey into Digital Customer Success05:46 The Evolution of Digital Customer Success at Okta08:43 Understanding Digital Growth and Customer Segmentation11:50 The Success Hub: Enhancing Customer Experience15:04 Personalization and Business Goals in Customer Success17:59 The Role of Digital Customer Success in Business Growth27:58 Tailored Customer Experiences for Gold and Silver Clients30:06 Personalized Communication and Value Realization32:29 Differentiated Messaging for Admins and Executives34:38 The Importance of Personalization in Customer Success36:36 Tools and Systems Powering Digital Success42:41 Lessons Learned and Future Directions in Customer SuccessConnect with Anika Zubair:Website: https://thecustomersuccesspro.com/LinkedIn:  https://www.linkedin.com/in/anikazubair/RevUP Academy: https://thecustomersuccesspro.com/revupConnect with Alana Stoltzfus:Linkedin: https://www.linkedin.com/in/alanastoltzfus/Alana leads the Automation & Scaled Insights team at Okta, where she drives efforts to increase customer adoption, retention, and growth at scale as part of the Digital Success motion. Through the delivery of data and insights to customers and customer-facing teams, as well as AI-powered experiences, she has enabled Okta to serve all customers from SMBs (via self-service) to its largest enterprise customers, not just to scale but also to more effectively drive better customer outcomes through deeply personalized experiences. Prior to Okta, Alana worked in roles across customer success, voice of customer, and digital success, most recently at LinkedIn and Atlassian. She lives in the Bay Area with her husband and 2 sons.Grab our FREE resources here: https://thecustomersuccesspro.com/resources Want to be our next podcast guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guest Book Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event

What if the next 90–180 days could lock in measurable customer loyalty? In this episode, we break down a practical, no-fluff playbook for building a retention strategy that customers actually value—whether you're serving consumers or complex B2B accounts.We focus on intentional success and segmentation, identifying high-value customers and the signals that predict renewal, frequency, and advocacy. Then we narrow in on the KPIs that matter most and design loyalty mechanics that make sense: points, tiers, access, bonuses, and earned surprise moments. You'll learn why swag rarely drives loyalty, how to reduce early friction with smart onboarding, and where re-engagement triggers fit when momentum slows.We compare B2C and B2B loyalty without clichés. For B2C, convenience, delight, and timely nudges win. For B2B, loyalty must support the whole account through shared benefits like premium support, admin training, success reviews, and milestone-based usage credits. Throughout, we lean on behavioral analytics, automation that enhances relevance, and a communication cadence that drives action without fatigue.To keep programs fresh, we champion co-creation and experiential innovation—inviting customers into pilots, iterating on perks, and retiring low-impact rewards fast. Ask the Disruption Day question: what will customers need tomorrow, and how can you start building it today? This mindset turns loyalty from a cost center into a growth engine. If this resonates, subscribe, share with a teammate, and leave a quick review.Resources Mentioned:Learn more about CXI Membership™ and apply -- http://CXIMembership.comOrder your copy of Experience Is Everything -- http://experienceiseverythingbook.comExperience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

⭐️⭐️ Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  ⭐️⭐️You'll learn how to identify the 10 people you truly admire, uncover the patterns behind why they inspire you, and use those insights to make clearer decisions, set better boundaries, and create a more intentional, sustainable business.Perfect for anyone feeling overwhelmed, stuck in comparison, or unsure about their direction.Sponsored by Vanta AI: vanta.com/mydailybusinessConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Vanta AIHow to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching. Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Welcome back to the Empower Her Business Accelerator podcast! I'm your host, Philippa Channer, and I'm so glad you're joining me today. Over the past few episodes, we've been diving into how to structure your vision and goals for 2026. But today, it's time to move from planning to progress. In this episode, I'm walking you through how I prioritize my big business goals and break them down into simple, doable pieces. Because setting the goal is just the beginning—the real magic happens when we execute with clarity and consistency. You'll learn how to narrow your focus, create meaningful milestones, and protect the time and space you need to actually get things done. If your 2026 goals feel overwhelming right now, this episode will give you the step-by-step breakdown you need to make real momentum possible. (00:00) Welcome + A Quick Note About the Entrepreneur Incubator (01:10) How I Prioritize My Core Goals (02:00) Mapping Out Quarterly Milestones (03:00) Monthly and Weekly Planning (04:30) How I Protect My Time with Theme Days (05:30) Planning for the Unexpected (06:00) Wrapping It All Up ✨ Special Announcements & Links

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. You'll Learn How To:• Recognise transformational moments when they happen in your business journey• Create genuine human connections with your customers and audience• Stop hiding your enthusiasm and show up with authentic passion• Build a business that supports a life full of meaning and purpose• Turn ordinary interactions into opportunities for real impact• Embrace vulnerability and authenticity in your business communications• Find clarity and perspective during challenging times as an entrepreneur• Use everyday experiences to fuel your business growth and personal developmentConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

When surveys fall flat, the real story still lives in customer conversations, behaviors, and signals. In this episode, we explore how to move from survey programs to real feedback strategies—ones that capture those signals, connect them to outcomes, and drive action leaders can feel.You'll hear how to combine quick, purposeful interviews, observational studies, and analytics for a full picture of what customers think, feel, and do. We also unpack where AI fits in—how NLP, speech analytics, and social listening reveal patterns at scale, while humans still guide the questions and actions.From frontline insights to early warnings of silent churn, we cover practical ways to detect issues, act fast, and close the loop. You'll leave with five essentials for building a connected feedback ecosystem and turning listening into lasting improvement.Resources Mentioned:Learn more about CXI Membership™ and apply -- http://CXIMembership.comExperience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Send us a textIn today's episode, Monica talks about planning out her 12 week year.After reading the book “12 week year” Monica decides to go hard on her goals leading up to her next birthdayMonica tries to narrow down what her top three goals should be, even though she has so much that she wants to accomplish by her birthday.listen to her talk herself through it while also reading off how to plan your own 12 week year and make sure you are following the steps to make it more achievable.  Is this something you would do? Head over to YouTube to let her know Talk to you soon aka ttyl fashion friends Support the show

What if your wall calendar transformed the way you run your business? I know a wall calendar might not sound thrilling, but hear me out. In this episode, I'm walking you through how I made the big wall calendar in my office become one of the most helpful tools I've used all year in my business. As a mom of three navigating maternity leave, shifting seasons, and ambitious business goals, this simple, low-tech solution gave me clarity and traction in a chaotic year.In this Episode:How I tracked business metrics visually to stay grounded during transitionsWhy documenting wins and published content helped me feel more accomplishedThe specific ways I used my wall calendar to stay aligned with my goalsToday's episode is brought to you by Forewarn:If you often meet clients in private homes or unfamiliar places, FOREWARN helps you verify identities and assess risk before meeting in person. Just enter a phone number for instant identity information — visit forewarn.com to learn how you can prepare and stay safe.Find It Quickly: 02:23 - Challenges of Planning as a Business Owner and Mom05:13 - The New Wall Calendar System for 202507:38 - Specific Uses of the Wall Calendar11:16 - Tracking Metrics and Celebrating Wins16:49 - Planning Ahead with Notion and Low-Tech ToolsMentioned in this Episode:Episode 136: Planning For a Maternity Leave as a Self-Employed Business OwnerEpisode 99: How to Prepare as a Small Business Owner for Maternity Leave or Time OffAmazon Wall CalendarsNotionIf you're enjoying the content we're creating on the podcast and want to connect with others who are called to both, make sure you come join us in the PhotoBoss® with Joy Michelle Facebook Group! Join Now >>

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. In today's quick tip episode, Fiona explores the power of committing to 100 days to build consistency and momentum in your business. If you're someone who gets excited about new ideas but struggles to follow through once the novelty wears off, this episode is for you. Fiona shares practical tips for setting up your own 100-day challenge and why this timeframe is perfect for creating lasting change.You'll learn:Why 100 days is the perfect timeframe for building habits and maintaining focusHow to choose a clear focus and define your daily actionThe importance of tracking your progress and celebrating winsHow to stack your new habit with something you already doWhy you need to plan for setbacks and be adaptableThe power of reflecting on your progress and rewarding yourselfHow to turn overwhelming tasks into manageable 10-15 minute daily actionsPerfect for business owners who want to build consistency, tackle procrastination, and create momentum in areas they've been avoiding.Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Send us a textIn today's episode, Monica talks about feeling anxious about getting everything done. Thinking half thoughts and stopping before she finishes each task is making her feel like nothing is getting done at all. The weight of adulting with her business goals, financial goals and spending time with family and friends is too much. She talks about wanting/needing to write every little thing down in order to make sure she's not forgetting the important things to feel some relief of holding all these things in her mind while trying not to forget exactly what needs to be done. Do you feel this way? Let her know over on our social media. What you do to help. Don't forget to subscribe. TtylSupport the show

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. In today's chat we talk about:Following the charm - Megan's philosophy of trusting your instincts and doing what feels rightBuilding The School and creating meaningful travel experiences for creative womenWhy authenticity in business trumps trying to fit entrepreneurial stereotypesMaking spaces and businesses that truly reflect who you areThe power of enthusiasm and never hiding your excitement for what you doHow her unique upbringing shaped her creative approach to life and businessPerfect for creative entrepreneurs, business owners, and anyone looking to build something authentic and meaningful.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @theschoolinstagramInstagram: @megan_mortonConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

#661 Want to know the secret to building a business that practically runs itself? In Part 2 of the final coaching call for the Build My Money Machine program, Justin and Tara Williams dive even deeper into the actionable steps for building a successful business. They break down the final steps of the process — from creating and executing a prioritized to-do list to leveraging systems, people, and resources for scalable growth. Justin and Tara share hard-earned lessons about when to hire help, how to stay focused on growth without getting bogged down by operations, and why building a "money machine" requires clarity and consistency. They also get personal about their own business journey, including how they've structured their team and leveraged key hires to grow exponentially. Whether you're just starting out or looking to scale, this episode is packed with practical advice and mindset shifts to help you build a thriving business that works for you! (Original Air Date - 4/6/25) What Justin and Tara discuss on today's episode: + Creating a prioritized to-do list + Reverse engineering business goals + Importance of daily execution + Adjusting when things don't go as planned + Leveraging systems, tools, and people + Knowing when to hire help + Tracking costs and profits + Building a scalable “money machine” + Staying focused on growth, not operations + Evolving through mindset shifts Watch the ⁠video podcast⁠ of this episode! Ready to create a 7-figure business of your own? Go to ⁠BuildMyMoneyMachine.com⁠ to get started today! And follow us on: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Tik Tok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Want to hear from more incredible entrepreneurs? Check out all of our interviews ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Learn more about your ad choices. Visit megaphone.fm/adchoices

Want customers to talk about your brand without being asked? In this CX Pulse Check, we bring on Brooke Sellas, founder of B Squared Media and a leader in social customer care, to unpack how emotion—not content volume—creates durable connection, retention, and revenue. Together we push past vanity metrics and dig into signals that actually matter: the unsolicited thank-yous, the screenshots, the stitches, and the small moments of care customers can't help but share.Our conversation moves from principle to practice. We map out how to define success for customers and for the business, then build joy loops that reward participation and make advocacy feel like a feature. We talk candidly about creator care—how high-velocity social teams face relentless expectations and why, in the age of AI, creative risk is the differentiator. We also look inside modern support: when bots deflect FAQs, humans inherit the complex, emotional problems.We also break down Salesforce's decision to replace a lightly used help search with AI and the community backlash that followed. The lesson is clear: internal metrics don't equal external sentiment. Listening publicly, restoring a dedicated search capability, and co-creating with power users can turn friction into fuel.If you care about customer experience, social strategy, or contact center leadership, you'll leave with insights for measuring emotion, protecting the people who power your brand, and taking smart risks that cut through AI's sea of sameness.If this resonates, follow the show, share it with a teammate, and leave a quick review.About Brooke Sellas:Brooke Sellas is shaping the future of digital marketing one conversation at a time. As an award-winning CEO, she leads B Squared Media, a boutique agency redefining 'social care' for brands like Brother International, Miele, and BCU. You can dive into her insights through her book Conversations That Connect, her thought leadership on CMSWire, or her expert-led courses—among them, three digital marketing courses at the University of California, Irvine (one focused on AI & Marketing) and a LinkedIn Learning course on Social Care.Learn More About B Squared Media at https://bsquared.media/Follow Brooke on...LinkedIn: https://www.linkedin.com/in/brookebsellas/YouTube: https://www.youtube.com/@HelloBSquared/podcastsArticles Mentioned:- To Set Your Brand Apart, Create Moments of Shareable Joy (Harvard Business Review) -- https://hbr.org/2025/09/to-set-your-brand-apart-create-moments-of-shareable-joy- Duolingo's Departing Social Media Manager Talks Virality, Anxiety and Mental Health (The Wall Street Journal) -- https://www.wsj.com/articles/duolingos-departing-social-media-manager-talks-virality-anxiety-and-mental-health-63d36f40- Salesforce Responds to User Backlash Over Replacing Help Search with Agentforce (CX Today) -- https://www.cxtoday.com/crm/salesforce-responds-to-user-backlash-over-replacing-help-search-with-agentforce/Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

Gregorio Uglioni sits down with senior customer experience manager Patty Soltis to explore the intricate dynamics of convincing the C-suite to embrace customer experience initiatives. Patty shares invaluable insights on aligning CX efforts with business strategies, understanding executive priorities, and demonstrating the true value of CX to drive profitability. This episode is a must-listen for anyone looking to bridge the gap between customer experience and executive buy-in. About Patty Soltis Over three decades of experience, Patty has been a practitioner, consultant, and analyst in CX. She led dysfunctional organizations through change management to profitability. She found significant financial benefits with more profitable sales and lower expenses using the CX discipline. Using customer-centric business strategies, Patty created customer centric cultures, advised organizations to adopt CX, and analyzed CX best practices. Patty started her career listening to the voice of the employee, learning more about the customer elevating customer experiences. Patty serves as a senior customer experience manager at Upwork. Patty was a principal analyst – CX for eMarketer/Insider Intelligence and a patient experience consultant for Moffitt Cancer Center. She was a consultant for several years working with both small and enterprise organizations. Patty worked in retail for 27 years. She was a VP/GM for Neiman Marcus, Marshall Fields, and Lord & Taylor. Patty is a CCXP, CX-PRO and was named a CX Influencer by CX Network in 2024 and CX Scoop in 2023. She is an active member of the CXPA where she led the writing of the Book of Knowledge, launched the FL CXPA network, serves as a leader on the FL network and the Regional Council. Patty is a member of Horizon CX Board of Advisors. Resources  Upwork: https://www.upwork.com/ Please, hit the follow button and leave your feedback: Apple Podcast: https://www.cxgoalkeeper.com/apple Spotify: https://www.cxgoalkeeper.com/spotify Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ Gregorio Uglioni is a seasoned transformation leader with over 15 years of experience shaping business and digital change, consistently delivering service excellence and measurable impact. As an Associate Partner at Forward, he is recognized for his strategic vision, operational expertise, and ability to drive sustainable growth. A respected keynote speaker and host of the well-known global podcast Business Transformation Pitch with the CX Goalkeeper, Gregorio energizes and inspires organizations worldwide with his customer-centric approach to innovation.

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. In this episode, Fiona shares a powerful parenting psychology concept that applies directly to business success. Drawing from child development research, she explores how every person - including entrepreneurs - needs two fundamental things daily: attention and power, and reveals how understanding this can transform your business strategy and decision-making.You'll learn:• The two essential daily needs that drive human behavior in both children and adults• How to audit where your business attention is going and whether it's serving your goals or just feeding your ego• Why chasing the wrong kind of attention can drain your energy and keep you stuck on a comparison treadmill• How to identify when you're giving away your power through pricing, boundaries, and saying yes to everything• The difference between attention that moves the needle versus attention that just provides validation• One attention move and one power move you can implement immediately to feel more grounded and purposeful in your businessPerfect for business owners who feel pulled in every direction and want to regain control over their energy, focus, and business decisions.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. We also love Descript. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Here's an SEO-rich snippet for the AI and human connection episode:In this episode, Fiona explores how artificial intelligence is reshaping human interaction and why small business owners need to be more intentional than ever about creating genuine connections. She shares research-backed insights on the mental health benefits of daily social interactions and practical strategies for fostering real relationships in an increasingly digital world.You'll learn:• How AI is reducing face-to-face interactions and what this means for mental health and longevity• Research showing that brief daily conversations can increase survival likelihood by up to 50%• Why the top use of AI being therapy and companionship should concern business owners• How to audit your business for genuine human connection opportunities• Creative ideas for bringing people together through your business (reading groups, skill-sharing sessions, pop-up collaborations)• Why retail spaces need regular events and experiences to combat automated checkout culture• How to start small with connection-building activities that don't require huge time or budget investments• The business benefits of becoming a community connector in your industry• Why human connection is becoming your competitive advantage in an AI-driven worldEssential listening for entrepreneurs who want to build meaningful relationships while leveraging technology responsibly.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Personalization in B2B shouldn't feel invasive—it should feel helpful, timely, and trustworthy. In this episode, we share a practical framework for getting personal the right way: focus on professional goals, public signals, and clear boundaries. Skip the birthday messages and small talk; instead, pay attention to milestones that matter—team expansions, product launches, and regulatory shifts that shape your clients' priorities.We dive into tactics for adding warmth to cold communications, from simple follow-ups to plain-language summaries that turn compliance into clarity. You'll learn how to time outreach, tailor messages by maturity level, and link value to outcomes leaders care about—adoption, risk reduction, and ROI.Finally, we explore the guardrails that protect trust: respect boundaries, avoid private data, and apply the “leadership test” for tone. Rethink your B2B playbook and build personalization that scales—with relevance, respect, and humanity.If this resonated, follow the show, share it with a teammate, and leave a quick review so others can find it.Don't forget to register for our upcoming webinar, From Assessment to Action: Building Your CX Roadmap, on November 4th via bit.ly/CXActionResources Mentioned:Experience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

This week, Ivy Slater, host of Her Success Story, chats with her guest, Sonaya Williams. The two talk about the journey of building and scaling sustainable businesses, the vital importance of documenting systems and operations, a fundamental part of Saniya's role as a fractional COO, and how deliberate choices in business design can lead to greater freedom in life. In this episode, we discuss: How intentional planning and a strong team foster work-life integration What leaders often overlook when building teams and running business operations When Sonaya realized the importance of aligning her business structure with her personal life goals Why documenting processes and systems is essential—even for solo entrepreneurs How Sonaya helps her clients become intentional about their business and lifestyle vision Sonaya Williams is a Fractional COO, systems strategist, and founder of The CEO Partner® and Your Expat Life™. Guided by the mantra “do less, better,” she helps high-achieving women turn expertise into steady revenue while reclaiming family time.  A former Wall Street financial-systems analyst, she launched her agency from a one-bedroom condo in New Jersey and replaced her six-figure salary in nine months. Her Streamline & Scale with Systems™ framework—clear offers, automation, and lean teams—has shortened workweeks and boosted margins for hundreds of CEOs, most by referral.  Based in Doha with her husband and two energetic daughters, Sonaya hosts the podcast STILL: The Business of Doing Less, Better, proving success with peace is the new baseline. Website: https://theceopartner.com/   Social Media Links: https://www.linkedin.com/in/sonayawilliams/    

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. In this episode, Fiona discusses five simple daily habits that can transform your mood and mindset as a small business owner. Drawing from her personal experience, she shares how small, intentional choices can create more joy and satisfaction in your everyday work life.You'll learn:• The psychological impact of visual reminders like inspirational postcards in your workspace• How to identify and implement your own small daily happiness triggers• Why focusing on micro-moments of joy can compound into greater life and business satisfactionPerfect for small business owners looking to add more intentional joy to their daily routine without major time or financial investment.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

What if the business you thought would give you freedom was actually stealing it? In this episode, Angie Shiels, former-café-owner-turned-wellness-entrepreneur, shares the real costs of traditional business, why scaling often means more stress, and how she pivoted into a model that works with her life instead of against it. If you're a mom, a woman past 40, or a business owner ready for a second chapter, this conversation will expand your vision of what's possible.   Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram   Guest Bio Angie Shiels ran her own café for 12 years, believing it would be her path to freedom from working for someone else. Instead, it left her burnt out and asking, “Is this really it?” In the lead-up to turning 50, she sold the café and realised it was time to reclaim her health, create financial independence, and design life on her own terms. A chance meeting over coffee introduced her to the world of affiliate marketing - and she's never looked back. She has spent the past six months living in Bali and, thanks to her online business, continues to mentor small business owners, entrepreneurs, and women in corporate careers who feel stuck and exhausted. Angie helps them move beyond burnout into leveraged income, legacy wealth, and a lifestyle of health, freedom, and purpose. Beyond business, Angie is a wife, a proud mum to three adult children, and this year stepped into her favourite role yet - becoming “La La” to her first grandchild. IG @angie_shiels, FB https://www.facebook.com/angie.shiels   Resources Hey, Mama!

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Building a Sustainable Business: From Problem to 7-Figure Success with Sophie Kovic, founder of Seed and Sprout. In today's episode, you'll learn:• How to validate your business idea before investing• Using Amazon and Kickstarter to test and fund your product• Building authentic personal brand without perfectionism• Scaling from solo founder to hiring better people than you• Maintaining work-life balance while growing a product business• Staying true to your values during rapid growthA massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with Sophie and Seed & SproutInstagram: @sophiekovic | @seedandsproutco TikTok: @sophiekovic | @seedandsproutco Website: seedandsprout.com.auConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this episode, we explore one of the toughest CX challenges: balancing company policies with the flexibility needed to deliver exceptional experiences.Policies should guide and protect, not block great service. We share how to design rules that empower teams, use exceptions as insights for improvement, and align every decision with your customer experience mission. Plus, we discuss how rethinking outdated policies — like libraries eliminating overdue fines — can strengthen trust and deepen customer relationships.Tune in to learn how to turn rigid rules into opportunities for better customer experiences — and don't forget to register for our upcoming webinar, From Assessment to Action: Building Your CX Roadmap, on November 4th via bit.ly/CXAction.Resources Mentioned:Experience Investigators Website -- https://experienceinvestigators.comWant to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie on LinkedIn! www.linkedin.com/in/jeanniewalters/)

In this episode, Ivy Slater chats with us about the importance of slowing down and dreaming big as we approach strategic planning for the future. In this episode, we discuss: How to dream and plan What to review in business planning When to start strategic planning Why joy matters in planning How Ivy approaches strategic planning Ivy Slater is a professionally certified business coach, speaker, best-selling author and podcast host. After owning and operating a 7-figure printing business, having been in the industry for 20 years, she started Slater Success which focuses on developing great leaders and facilitating business growth and expansion. Ivy holds masterminds and retreats with her private client base and corporate training on communication and strategic planning. She speaks nationwide on the topics of leadership, sustainable growth, relationships and sales. Best Selling Author of From the Barre to the Boardroom Website: https://slatersuccess.com/ LinkedIn: https://www.linkedin.com/in/ivyslater/ Facebook: https://www.facebook.com/slatersuccesscoaching Instagram: https://www.instagram.com/ivyslaterssc/ Pinterest: https://www.pinterest.com/slatersuccess/ Twitter: https://twitter.com/SlaterSuccessCC YouTube: https://www.youtube.com/channel/UCJ8b1sGnADlpFE2NrqUfToQ?view_as=subscribe

Get your 2026 sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. In this episode, Fiona demonstrates the power of simply getting started by recording directly into her phone's voice memo app. She explores how perfectionism and overthinking can prevent us from taking action, sharing practical insights on overcoming the barriers that keep us stuck in planning mode.You'll learn:• How to start a podcast with nothing more than your smartphone's voice memo app• Why "starting where you are with what you have" is more powerful than waiting for perfect conditions• Practical strategies for overcoming perfectionism and analysis paralysis in business• The importance of taking imperfect action rather than endless planning• How simple tools can be just as effective as expensive equipment for content creation• Why embracing the Arthur Ashe philosophy can transform your approach to business projectsThis episode is perfect for entrepreneurs, content creators, and anyone who's been putting off starting something because they don't feel "ready enough." Fiona's authentic, unpolished approach proves that sometimes the best way to begin is simply to begin.A massive thank you to our sponsor and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount Connect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:How to Get Your Book Published course Join our AI Chat Group for small business ownersMy Daily Business courses - mydailybusiness.com/courses ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Get your 2026 small business marketing, brand and AI systems sorted with 1:1 business coaching packages from a one-off session to 6-months of coaching. Build your personal brand and do something incredible for your small business with your own book. Learn how to land a publishing deal, write your book, launch and market it in our How to Get Your Book Published course and coaching program, kicking off soon. Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

In this conversation, Ingrid Morales shares her transformative journey into entrepreneurship after a significant life reset. She discusses the challenges of building her business in the title industry, the importance of creating safe spaces for discussing grief, and her goals for both her business and personal life. Ingrid emphasizes the power of vulnerability and the need for community support among entrepreneurs.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

This week, Ivy Slater, host of Her Success Story, chats with her guest, Amy Power. The two talk about how Amy's entrepreneurial spirit was influenced by her grandmother's small business, including the challenges and rewards of growing a company from freelance work to owning office space, and her innovative way of empowering her team and encouraging future businesswomen. In this episode, we discuss: How the company grew from a solo freelance operation to a team with its own Dallas office space, eventually owning its building. What surprised Amy most about leadership especially the significance of relinquishing total control and empowering her team to step up and lead from their own strengths. When Amy found the courage to pivot from employment to entrepreneurship. Why embracing failure as a valuable teacher, rather than fearing mistakes, is a core value for Amy and her organization. The impact of mentoring and developing other businesswomen within her company, and seeing their journeys both within and beyond her organization. Amy Power, CEO of The Power Group With a passion for PR and crisis management for nearly three decades, Amy remains steadfast in her belief that every challenge brings a unique opportunity. Her ability to see the positive and provide strategic counsel are two of her superpowers.    Amy has worked for emerging to nationally recognized brands across a range of industries including sports, healthcare, luxury automotive, technology, energy, restaurants, CPG, retail, museums and nonprofits, to name a few.    A hands-on leader and entrepreneur, Amy celebrated 25 years in business last fall. The Dallas Business Journal named her one of Dallas' “Most Admired CEOs” of 2018 and has been recognized as a Top 25 Women in Business honoree. Last year, D CEO named her one of the 500 most influential executives in the city. She is most proud of the outstanding PR practitioners she has mentored, developed, and grown throughout her career. She previously served as president of the Dallas chapter of the worldwide Entrepreneurs' Organization in 2023.  Social Media Handles: The Power Group Instagram - @thepowergroup The Power Group LinkedIn Amy's LinkedIn        

Ready to collapse timelines and call in your biggest business goals faster? In this episode, Nicole dives deep into the energetic, spiritual, and strategic side of manifesting your next-level success. Whether you're scaling from six to seven figures or learning how to sign high-ticket clients with ease, this conversation blends mindset, manifestation, and business strategy- the signature My Aligned Purpose way.You'll walk away with practical tools, spiritual truths, and a clear understanding of how to shift your vibration, align your energy, and step into your million dollar mindset. If you're a high-achieving woman ready to grow a sustainable, soul-led business, this episode is your guide.✨ Strategy meets soul. Manifestation meets momentum. ✨ Key Takeaways:How to speed up your manifestation timeline without hustling or forcingThe energetic alignment required to match your biggest business desiresHow to collapse timelines using universal laws and quantum principlesNicole's personal rituals for staying magnetic, grounded, and abundantMentioned in this episode:Million Dollar Mindset Bundle Get the Million Dollar Mindset Bundle a curated collection of 5 high-impact podcast episodes to help you clear money blocks, activate abundance, and build your million dollar brand with ease. What You'll Learn ✅ The mindset shifts that million-dollar entrepreneurs swear by ✅ How to release hidden beliefs keeping you from consistent income ✅ A simple energetic reset to attract more money and opportunities Your next level starts here — and it's completely free. https://www.myalignedpurpose.com/money

In this episode, Desiree and Iva talk about the real reasons traditional work fails expat moms and why a leveraged business model like Enagic isn't just about money, but about emotional safety, sisterhood, and sustainability. This isn't hustle-culture in paradise. It's wealth-building with your nervous system intact. So, if you're ready to stop surviving and start expanding, this one's for you.   Important Links: Momergy Essentials - Home | Momergy Essentials Iva Perez - The Momergy Movement Desiree Gonzalez - Oily Essentials Follow us on: Facebook Facebook Mom Bosses Abroad Instagram@Mom.bosses.abroad Instagram @MomergyMovement Instagram @desiree_oilyessentials Instagram   Resources Hey, Mama!

Evan Goldberg, Founder and Executive Vice President at Oracle NetSuite, sits down with Bob Evans for a conversation about the company's next chapter: NetSuite Next. He describes how AI will make business management simpler and more intuitive, allowing users to automate tasks, ask natural-language questions, and customize their systems with ease. Goldberg shares his vision of NetSuite evolving from a cloud pioneer into an AI-first platform built to power the next generation of enterprise growth.Where ERP Thinks BackThe Big Themes:NetSuite Next as a Hands-On AI Partner: NetSuite Next isn't just layering AI on top of old systems, it's embedding intelligence directly into the platform. Instead of hunting through menus, users can say, “Analyze sales for the past six months,” and get an instant, interactive response. The idea is to move from manual navigation to guided collaboration. This shift redefines usability for ERP.Customization and Agentic Flexibility: NetSuite Next extends Oracle's agentic AI vision by letting businesses build custom AI agents that automate unique internal workflows. Goldberg highlights three pillars of NetSuite: the suite's breadth, its deep industry specialization, and its adaptability to each business's unique needs. The AI doesn't erase distinct business models; it amplifies them.Strength in Oracle's Ecosystem: As part of Oracle, NetSuite now sits atop one of the world's most advanced technology stacks. Goldberg credits Oracle Cloud Infrastructure (OCI), the unified data model, and the Redwood design system as key differentiators against rivals. He emphasizes collaboration with Oracle Fusion, OCI, and the database teams as a unique advantage.The Big Quote: “You don't have to dig through lots of menus and understand all of the analytics capabilities… it will be able to quickly bring up an analysis for you, and then you can converse in natural language to hone in on the things that you think are most important."More from Evan Goldberg:Connect with Evan on LinkedIn or learn more about Oracle NetSuite and AI. Visit Cloud Wars for more.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Charelle Lans. A six-time award-winning author, motivational speaker, and business strategist known as the “business therapist.” Here's a detailed summary of the key insights and takeaways:

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Charelle Lans. A six-time award-winning author, motivational speaker, and business strategist known as the “business therapist.” Here's a detailed summary of the key insights and takeaways: