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Are you providing your patients with a 5-star treatment? It starts with your front office. Kiera breaks down what a full rollout of peak client care looks like, identifying five different points to utilize as soon as that patient walks through the door (or calls). Episode resources: 5 Star Treatment Planning Document Subscribe to The Dental A-Team podcast Schedule a Practice Assessment  Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera. And today, I am so excited. Today is gonna be one of my absolute favorite topics, and it is getting more patients to say yes to treatment. You guys, I obsess about this, and I talk about it a lot, and I just feel that these are some really good things. And so I wanted to go through our five-star treatment planning process with you today, so that way you guys are able to help more patients say yes, be able to maximize your practice.   Because at the end of the day, a patient who comes into your practice, they want to do dentistry. There is a treatment coordinator that I worked with for years and she always says like, Kiera, my thoughts are when I go in and I treatment plan, like the reason is patients are gonna say yes to me because they're at the practice, they want to get this help. And I just think having that mindset helps so much. And so this is a five-star treatment planning and we've actually created it for the entire practice. And   one I'm gonna go through is,   specific and then we actually broke it down for our front office team, our clinical team and our doctors of this process of five star treatment planning. And what's really fun is when we implement this into a practice, we do a full rollout with the team. And then what we do is actually once they complete it, they actually get to check off their stars. And there's actually way you can become five star certified in Dental A Team. So if you're new to the podcast, welcome. I'm Kiera. Dent really is my last name. I'm obsessed with all things dentistry and I'm obsessed with teams and doctors having their best life possible.   Our team is so committed to you, to your practice, to making sure that you are thriving and not just surviving. And so really giving you guys tips and tricks that you can go implement into your practice to help more patients say yes, to be able to help your team be so thorough and so productive and really making life easier. So we love to hear from you. I love pen pals. You can always reach out Hello@TheDentalATeam.com. And if you're ever curious of, I wonder what consulting could look like in my practice.   Be sure to book a call. It's complimentary. We go through your practice with you. We assess your practice. We give you a roadmap, whether you work with us or don't, to make sure that you are always being able to positively impact your team, your life, and your community. Because our goal is to positively impact the world of dentistry in the greatest way possible. So with that, five-star treatment planning. So these are the quick five stars that we go. And like I said, then it's broken down more in depth of what each department needs to do. ⁓   The first one is going to be more for front office team members. And it also can be for clinical team if we're actually having them present treatment in the back. And so the first star is when we go into it, we're going to smile and assume the yes. So before we even walk into the room, we have confidence. We know that we're going to go into it. We know that we're going to have patients say yes to us and we smile.   We are going to assume that the patient wants to do dentistry. Why are we going through and saying like, my gosh, this is a big case. my gosh. I don't know if they're going to accept. my gosh. my gosh. Stop that. Why are we doing that? There's absolutely no reason to do that. Patients are at the dental practice and just because they don't love the dentist doesn't mean that they don't want to have healthy mouths and healthy teeth and being able to have confidence. I say our mouths are the coolest thing ever. We get to smile with them. We get to talk with them. We get to eat with it.   Like there's so much value to it. Like it truly is, I think, the gateway to our confidence. It's the gateway to our health. And so being able to help patients have that. So I'm always going to assume, like my mantra is, everyone says yes to Kiera and there's always a solution and we will find it together. So we go in and we have that and we're going to assume the yes. We also gonna use what I call the three E's and that is edification, empathy and energy. So I'm gonna watch the patient and I'm going to edify the doctor, which is star number two.   I'm going to have empathy for what they're going through and not just assume it's run of the mill, just because it's a crown for us, doesn't mean that that might be life altering for our patients. But we're not going to put negativity out there. We're still going to be able to have empathy and positivity for them and help them see that this is the best place for them to get their treatment done and then making sure our energy matches. You guys, I come in really high. I have a lot of energy. So many people are like, Kiera, we want to consult with you because we love your energy and our team needs that. Well, guess what? Our whole team has to have that because this is who I am.   And sometimes you need to have energy and like, need to get too excited on the podcast and I need to rally you. But for some of you, I remember there was a doctor who's like, Kiera, you're like a little much for my team. And my team's more like, hey, how are you? Well, guess what? That team is actually a better fit with Britney Stone. Britney is a much better match energy wise than I am. And so just making sure that we mimic and mirror the patient across from us. So star number one is smile and assume the yes before we even walk into it.   Star number two is we want to rave about the doctor and repeat a perfect handoff. So we want our patients to feel like they're on the winning team. And I think about it, if I'm going in like, I'm going in for surgery. And if that treatment coordinator who's presenting to me, so I've met the doctor, they've diagnosed the treatment to me. Okay, so all that needs to happen before we get to this spot. But the doctor told me, Carrie, you need to come back for surgery. If that front office person that I'm talking to about my financials said to me, gosh Carrie, you're so lucky.   ⁓ Dr. Kressler is absolutely incredible and you're going to get such great care. I've seen him do this surgery multiple times. I know you're in the best hands and truly I'm here to make sure that you're taken care of. We're super excited for you and I know you're going to have great results. Like even me saying that I feel this whoosh of like confidence of OK, got it like I am making the absolute best decision I possibly can. And so this is what we do. So number start number one is smile and assume the S use our three E's. Number two is rave about the doctor. Help them see that we're on the winning team.   and use that perfect hand up. It'd be like, awesome, Kiera, you are so lucky. Dr. Jones is so incredible. He's done this treatment so many times and we're gonna get you taken care of. Dr. Jones wants to see you back for a crown. We need to get you scheduled in about two weeks. We need to do about 30 minutes and we're also gonna get your cleaning scheduled for that. This is gonna be amazing. Doctor is incredible. And then we move to the third star, is schedule the appointment first and give two options. We wanna get the commitment.   So a lot of times treatment coordinators will like come in like, how was your visit today? Meh, I'm at the dentist. Why don't we control this narrative? I'm going to smile like, Hey, it's so great to see. I'm so excited to get you helped out. Dr. Jones is so incredible. You've made a great choice. And I know he's going to take great care of you. We're to get you scheduled for that crown in two weeks. It's going to take us about 30. It's going to take us about an hour and a half. I hope a crown's not 30 minutes. It's going to take us about an hour and a half. And we're also going to get that cleaning scheduled. perfect. First things first, let's get you scheduled.   I've got Monday or Wednesday, which works best for you. That's when Dr. Jones does all of their crowns. I've got Monday or Wednesday, which works best for you. The reason I wanna move right into scheduling is because this is gonna help me get a commitment. And I believe that words are free and we should use them to our advantage. So when I'm going through this, let's just make it very easy for the patient. We smile and assume the yes, we rave about our doctor and talk about our perfect handoff, and then we move right into scheduling. Now the patient might be like, well, I wanna know what this is going to cost. I say, absolutely.   I want you to feel so solid and rock solid confident moving forward. Dr. Jones is extra busy. So we always just make sure we get you on the schedule, make sure we get that appointment set. I'm to go over all the financials. I want you to be super confident with that. But we'll just get you scheduled since the schedule is so busy. I've got Monday or Wednesday, which works best for you. Now, if they push back again, don't stress, talk to them. But this way they're able to see the flow, how we're going to do this. Because for me, what I'm also doing on that is I'm putting emphasis of we are doing treatment. And the question is how we want to pay for it, not the question of are we doing treatment or not.   I'm not forcing a patient, I'm not making them doing it, but sequence does matter when it comes to treatment planning. And you guys, I am a dang good treatment coordinator. 50, 60, $70,000 cases paid in full same day. It is not something that is hard, but it is something that's finesse. And I do believe that it's an art, not a like set in stone science. It's an art, it's a feathering. It's a reading the patient, it's understanding. And I'm giving you guys literally how I do this and how it's worked for so many practices.   practices we've been able to add multiple millions annually by doing this process. So we schedule first, get them scheduled. Then after that, we're going to present the total treatment. So star number four is point to the amount. I don't say it out loud saying 10 grand is very loud and obnoxious and obtrusive. Pointing to it doesn't feel as bad. And I'm going to use the art of silence. So that's star number four in our five-star treatment planning. So once the patient's scheduled, we're gonna present the treatment, all right? So we're gonna go through that crown and that cleaning.   It looks like it's going to be this amount. This is what your insurance is estimated. I'm pointing with my fingers. I go down and your out of pocket total will be blank this when we see you on Wednesday. What questions do you have for me? I want you to be super confident moving forward. And then I zip my lips and I'm silent. And the patient usually will say, perfect. Nope, no questions. I'll see you then. Or they'll say, ⁓ I'm curious about that. Like that was a little bit more than I was thinking. Do you have any options? I promise you they will say that.   But instead of me right here, which is where I think most treatment coordinators and failing goes wrong is when they say, ⁓ my gosh, so do you have questions about financing or do you have any questions about this? One, I don't ever want a patient to say no to me. So I don't ever use the questions of do you want to, or do we want to do this, or do you have questions? I say, what questions do you have for me? Let's get you scheduled, not do you want to schedule? And these are just small little nuances, but if you watch yourself and you listen to yourself and doctors, same thing in your exams.   and clinical team members, same thing when we're back there. We're so obsessed with this like quick, yes, no, yes, no, yes, no, I wanna get you in and out versus I want to actually solve, I want to actually schedule patients and I want to actually be thorough with my patients. So what questions do you have? Words are free, use them to your advantage, use the art of silence and don't talk, zip your lips, but people get nervous and they don't want you to break up with them and they don't wanna be rejected so they start talking and they're like, my gosh, we can talk about finances, we can talk about, do you actually wanna just for free?   This is how discounts come about. This is how doctors are like, my gosh, I just gave that, it's a way for free. Stop talking. Let them process and let them ask, what questions do you have for me? I want you super confident moving forward. And I stop and I smile. And I truly do. And I might feel awkward, that's okay. But remember, I'm assuming the yes, they're going to say yes to me. Why wouldn't they say yes to me? And my second mantra is there's always a solution. And we together, me and this patient are going to find it because my job is to make them healthy, happy, and like total full care of health.   So then we go on to star number five, and that is over objections, okay? So objections do come, but objections to me are like, just remember that they need more information. We haven't educated them on something. That's all it is. They're not rejecting you. And so I say, go beyond the no with air quotes two times. And I do it as an S because I just want to find out and I want to dig to the root. I'm not forcing these patients, but 99 % of the time an objection just means I need to educate them more. I need to answer their questions. I haven't filled them in on something and that's all it is.   So we become a word ninja, we go past it, let's find a solution. And then if I've gone past it two times and I've really done my best, then I schedule them on a two, two, follow-up. So I call them in two days, two weeks, two months. So no matter what, they're still gonna talk to me and I'm going to make sure that they get the success. So that's our five star.   And when you start tracking it, we track it as well. We look to see our patterns and it helps our treatment coordinators get better and better. So now you're like, well,   But Kiera, that's great. Now let's talk about the objections. Cause I got my fifth star. My fifth star means I got to go past objections twice. Well, let's talk about some objections. Number one is a lot of people do think about just insurance. So they're like, okay, well, what about insurance? I like to explain that insurance is a coupon. So like just like Kohl's cash or coupons at the store. Well, you still want to buy the carrots, even though they're not on sale. And so what we do is we use our insurance and we maximize every single penny of it. but we also don't want to just wait on insurance and have insurance dictate because it's never going to be cheaper.   or more predictable than it is today. So we wanna make sure that we your treatment taken care of, you're worth it, you deserve it. And we're gonna squeeze every single dang penny out of that insurance company that we can. But we just have to recognize that dental insurance is different than medical insurance. And dental insurance is a coupon, medical insurance, we pay our deductible and they cover everything else. So that's why, and so our job is to help you out with this. We're gonna get you scheduled for this. I've got Monday or Wednesday, which works best. And we're gonna make sure that you're taken care of with that. Schedule.   If they're like, I need to check my work schedule. Fantastic, no problem. I, Kieran, you gotta be careful, use your words. I, Kieran, would hate to forget about you. The truth is, I literally will. I've got like 100 patients coming today. So I would hate to forget about you and let you slip through the cracks. Let's just pop you on the schedule and if that doesn't work when you get home, me a call and I'll happily change it for you. That's it. Then you're like, okay. If I say, oh John, I would hate for you to forget about this, he'll be like, I'm not gonna forget. But if I'm like, oh, I would hate to forget about you, patient's like, yeah.   Don't forget about me, Keir, put me on that schedule. It's all about psychology and making these patients feel like VIPs. I truly believe our patients are VIPs. I love them so much and I want them to get the best dental care possible. So that's what I'm gonna do for schedule or for work. Now if it's cost, I remind them and truth be told, it will never be cheaper or more predictable than it is today. So let's get you scheduled, let's figure this out, let's work through the solutions. I have so many solutions with you. Like let's work through it. What solutions do you have? Like this didn't happen overnight, we don't have to solve it overnight.   We do need to get going on it so it doesn't get worse. We present the other side of the problem. This is what happens if we choose to wait. And I just want you to know your options, you're worth it. Let's get this taken care of. There's always ways that we can work on cost. You guys, there's thousands of ways. We can do less treatment. We can split it up. We can do layaway, whatever your practices processes are. But usually it's not cost. Usually it's fear. And I'll say, let's talk about it. Do we have savings or do we wanna talk about third party financing?   I'm not gonna give them care credit to go home and apply for. Let's just apply right now. Let's find out what our options are. Let's see what we've got here that we were able to find out. And then like, I don't want you to have to go home and make this hard. Let's make this easy to where you feel confident and we're able to find the solution for you.   How many times do we actually spend the time to do that? To me, that's VIP care. I can't tell you how many times I've watched treatment coordinators like, here's the application, go home and do it. Well, guess what? They're not. That's hard. Let's make this easy for them. Let's find the easiest way for them to say, yes, that's VIP customer service. And I know you might be like, here, I'm so busy. Guess what? This is the fastest, easiest way to fill your schedule. How many of you want to make phone calls to fill that schedule? I don't. I'd much rather sit here and do five minutes of care credit with you rather than chasing you down, trying to do care credit, figuring it out. That's way harder.   Choose our heart here. And then spouse. Spouse like, need to talk to my spouse. Absolutely. I 100 % want you to chat with your spouse. What questions you think that they'll have? I want to make sure that you're fully prepared and confident to answer those. Well, I think they'll want to know about costs. I think they'll want to know about the... They'll tell you. They will tell you. Or if they're like, oh no, I'm like, hey, I really hate to try and like relay things to my spouse that I don't know about. I'm happy to get them on a phone call so that way we can talk about this openly. I'm here as a resource for you.   more than happy to do that with you. Now there's two ways you can do this. There's pressure or there's like confidence of I'm genuinely wanting to help you out. And truth be told, like I know this is so much easier. I think in all of treatment planning, I'm thinking how's the easiest way for this patient to say yes. How's the easiest way for me to help them. And this is where we're going to go. These are how I'm going to go past these objections. And I think for so many of us, we just want to like one and done. I did my job, check the box versus like it's outcomes over activity.   my outcome, I'm trying to get as many patients scheduled as possible, not the activity of I presented treatment plans. It's very different. So if I know my goal is not just to present treatment plans, my goal is to have like 80 % success. Well, then I'm going to look at this and I'm going to work through this and I'm going to check off all five stars and I'm going to become an expert. But realizing that I have to continually improve on treatment planning is going to be a great piece for you.   So this is the five-star treatment planning. And like I said, we have it for every single position. This was more of a front office. We have it for doctors. We have it for clinical team members, but this is a great way for you guys to increase your case acceptance, help more patients. And remember, 80 % of treatment planning is psychology, 20 % skill. So when we go through this, I think this is going to really be able to help you guys, guide you guys. And I know it will because I've done it for so many practices. So let's do it for yours. And if you need help, there are practices where we literally just do treatment planning consultations.   We consult them, we work with the front office team members, and what we do is we listen to the treatment plans, we help them out. And I've done this with many offices for multiple years. And it's crazy because in those practices, they're like, what happened? You guys also became like so successful and people were noticing that. And they're like, well, it all started when we hired this consultant and they've added multiple millions, but dollars are nice. Lives changed is better. And how many lives have we been able to help? How many people we've been able to help?   because we chose to be word ninjas, we chose to use our words to the best of our ability. We chose to listen and to see and to look at the results we're getting and change our processes and not be so set and like, well, this is what I do. I tell everyone that we coach, I don't actually care. There's no script. Like, yes, you guys can have this email us. Hello@TheDentalATeam.com   But more than that, what I care about is that you're able to help these patients and that we get the outcomes, the results. We're after results. We're not after the task. So if your results are crushing it,   You don't need to change anything, but if they're not and we're not getting the results we want, then change. And I would hope that you and your practice take on that none of us are perfect. All of us are here to expand, to grow, to evolve. And that's what we're here to do. We're here to help and serve more patients. So reach out if we can help you guys. Hello@TheDentalATeam.com. Go implement this, go change more people's lives, go become treatment planning masters. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.  

The Matt Slick Live (Live Broadcast of 02-24-2026) is a production of the Christian Apologetics Research Ministry (CARM). Matt answers questions on topics such as: The Bible, Apologetics, Theology, World Religions, Atheism, and other issues! You can also email questions to Matt using: info@carm.org, Put "Radio Show Question" in the Subject line! Answers will be discussed in a future show. Topics Include: Matt discusses AI and How it Operates on The Internet/ Email Question—Has The Devil Ever Seen God The Father?/ A Discreet Marriage?/ LORD in The Old Testament, Who was it?/ Luke 16-The Unjust Steward Parable and Interpreting Chiastic Structure/ Is There a Problem with The Revised Standard Version (RSV) of The Bible?/ Is Christian Divorce Permissible?/ Is it Unbiblical to Stop Tithing?/ February 24, 2026

Apple Pie Playground with Valerie Title: Emotions in Motion, The Key to Human Evolution? Is it possible that managing emotion is the key that opens the door to human evolution mind, body, and spirit? Are we managing emotion or is it managing us? Does it really matter? Let's talk. Emotions in Motion: The Gateway to Human Evolution and Spiritual Transcendence Emotions in Motion The Key to Human Evolution & Quantum Spirituality 62 Min Listen #QuantumSpirituality #LimbicSystem #EmotionalIntelligence #SelfCare Core Philosophy "Emotion is energy in motion (emotere). It occurs before thought, informing the body through sensory cues before the brain even interprets the environment." Survival Reptilian Brain Fight, flight, or freeze. Triggered by unmanaged emotional charges in the amygdala. Evolution Prefrontal Cortex Transcendence and regulation. Activated through meditation and mindful awareness. The Cellular Impact Unreleased emotions deposit energy into cells, forming karma and "subtle bodies." Managing this energy is the only way to unlock psychic abilities (the "clairs") and higher consciousness. High EI Checklist ✔Self-Awareness & Regulation ✔Empathy & Social Skills ✔Setting Healthy Boundaries ✔Openness to Feedback ✔Conflict Resolution The 5-Circle Activity 1. Center: Waking emotion. 2. Social: First conversation. 3. Digital: Phone/TV interaction. 4. Present: Emotion right now. 5. Intent: Chosen end-of-day emotion. Source: Apple Pie Playground - Valerie Target: Spiritual Seekers & Self-Care Practitioners In this session of Apple Pie Playground, host Valerie explores the profound duality of human emotions, characterizing them as both a sensory "energy in motion" and a potential barrier to spiritual evolution. The discussion bridges the gap between quantum spirituality and neurobiology, offering a roadmap for managing emotional states to unlock higher consciousness and collective transformation. The Dual Nature of Emotions: Physicality vs. Spirituality Emotions are often described as the "astral field" of our physical experience or energy bodies that persist beyond the spirit's departure. While many spiritual traditions equate the highest state of being with an emotion like love, Valerie suggests that emotions are actually a characteristic of the physical realm of duality and do not necessarily translate to our "source identity". Because emotions like love can encompass a vast spectrum—from divine light to the "dark side" of obsession and possessiveness—relying on them as a sole definition of the divine can be problematic. The Biological Mechanism of Feeling Scientifically, emotions are electrochemical processes triggered by sensory experiences, occurring as electrical impulses in the body rather than mere brain waves. Crucially, emotion occurs before thought; the body picks up cues and shifts energy before the rational brain can define the event. If these energies are not released, they deposit into the cells, creating what some traditions call the "subtle body" or sushruma sarira, which can influence karma and physical health. The Emotional Brain: Survival vs. Transcendence Reptilian Brain (Amygdala) Triggers Fight, Flight, or Freeze. Operates on survival mode and subconscious triggers, often bypassing rational thought. Limbic & Prefrontal System The Pineal & Pituitary glands enable higher awareness. Regulation occurs in the Prefrontal Cortex through reason. Extreme emotions (even joy) can "hypoactivate" the brain, blocking psychic and transcendent functions 16]. The Path to Emotional Competency Unmanaged emotions lead to a "feedback loop" of stress, hormonal imbalances, and even addictions as the brain craves certain chemical stimulations. To evolve, humans must move emotion from the subconscious limbic system to the prefrontal cortex for regulation. This is achieved through intentional practices such as meditation, deep breathing, and prayer, which scientifically recalibrate the brain and activate the "transcendent" functions of the parietal lobe. Evolutionary Potential and Shared Reality Valerie posits that "emotional competency" is the fastest route to human evolution. By stabilizing our emotional bodies, we may unlock latent abilities such as clairvoyance and psychic connection. Furthermore, because emotions are vibrations that affect the quantum field, a collective shift in emotional frequency—preferring joy and compassion over hate and greed—has the power to literally reshape our shared physical reality. Indicators of High Emotional Intelligence (EQ) ✅ Self-Regulation: Pausing before reacting to avoid impulsive decisions. ✅ Empathy: Reading body language and understanding diverse perspectives. ✅ Openness: Viewing constructive criticism as a tool for growth. ✅ Boundaries: The ability to say "no" to maintain healthy limits. ✅ Conflict Resolution: Focusing on diplomacy rather than "winning." Source: Apple Pie Playground Practical Strategies for Daily Management To prevent emotions from settling at a cellular level, individuals should practice "moving" them through the body. Techniques include reframing negative thoughts into neutral or positive ones, practicing gratitude to shake off negativity, and using grounding exercises (focusing on the five senses) to remain present during a "trigger" event. Creating space between a stimulus and a response is vital for bypassing the subconscious "fight-or-flight" mechanism. Key Data & Observations The 5-Minute Rule: Just five minutes of quiet recalibration can significantly reactivate the brain's regulatory centers. Heart Coherence: Elevated emotions like gratitude influence the heart's electromagnetic field, aligning it with higher consciousness. Subconscious Triggers: A "trigger" is a subconscious reaction that completely bypasses the rational thinking brain. To-Do / Next Steps Label your feelings throughout the day to increase conscious awareness of emotional shifts. Practice "The Pause" by breathing and waiting before responding to a triggering event. Perform a daily grounding exercise by identifying what you can see, touch, and hear in the present moment. Conduct the "Five Circles" reflection: Draw five concentric circles representing your emotions from waking up to bedtime to track your emotional evolution. Choose your final emotion of the night intentionally, as it often dictates the emotion you wake up with the next day. Conclusion Emotions are the "Achilles' heel" of humanity, often targeted by social controls and media to keep us in survival mode. However, by treating emotions as informative tools rather than our absolute identity, we can manage their energetic force. This mastery not only heals the individual but serves as the catalyst for a more beautiful, co-created global reality.

Lila Ibrahim is the COO of Google DeepMind. James Manyika is the senior Vice President for Research, Technology, and Society at Google. The two join Big Technology Podcast to discuss how Google's AI effort operates and runs experiments. In this conversation, we discuss the fundamental operating structure of DeepMind, how Google proper has become more experimental with the revival of Labs and other programs, and how the company is thinking about AI and education. We also cover weather and flood prediction at global scale, and training AI in space. Hit play for a deep inside look at the mechanics behind Google's AI research machine and the big ideas it's betting on next. Take back your personal data with Incogni! Go to incogni.com/bigtechpod and Use code bigtechpod at checkout, our code will get you 60% off on annual plans. Go check it out! Learn more about your ad choices. Visit megaphone.fm/adchoices

Guest: Patrick K. O'Donnell. Confederate General Jubal Early threatens Washington, D.C., where Lincoln witnesses the battle at Fort Stevens. Meanwhile, partisan leader John Mosby operates independently, capturing Union forces at Mount Zion Church. O'Donnell notes that better coordination between Early and Mosby could have endangered the capital.1908 GAR TOLEDO OHIO

Send a text“Boutique” has become a popular buzzword in the salon industry. But most of the time, it describes how a salon looks, not how it operates.In this episode, we break down what boutique actually means and why changing your aesthetic isn't enough to create a boutique experience. We talk about intentional client matching, curated services, smaller teams, stronger leadership, and why boutique salons aren't built to serve everyone.We also share lessons from rebuilding our own salon after the flood, how focusing on what you can control changes everything, and why protecting your culture, your team, and your client experience matters more than chasing buzzwords.A boutique salon isn't defined by plants, crystals, or décor.It's defined by clarity, standards, and intentional leadership.Your business should serve you, so that you can serve others.KEY TAKEAWAYSBoutique is an operating philosophy, not an aesthetic.You don't have to serve everyone to build a successful salon.Intentional client matching creates better outcomes.Smaller, curated teams create stronger alignment.Leadership clarity creates stability for staff.Systems should be designed intentionally, not copied.Protecting experience builds long-term loyalty.Buzzwords don't build businesses — structure does.Focus on what you can control and ignore the rest.Culture and intentionality define real boutique salons.TIME STAMPS00:00 — Opening + episode overview 01:00 — Jen's opening take: learning to release control 04:00 — Focus on what you can control 05:30 — The Bean Soup lesson explained 08:30 — Business update: rebuild timeline and return date 12:00 — The problem with salon buzzwords 13:00 — What boutique usually means vs what it should mean 15:30 — Boutique client experience and intentional matching 17:30 — Curated services and product selection 19:30 — Boutique teams vs large staff structures 22:00 — Culture, hiring, and alignment 24:00 — Leadership clarity and communication 26:30 — Systems built intentionally for your environment 28:30 — Protecting client experience over filling chairs 30:30 — Why not every client should be yours 32:00 — Closing thoughtsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

David McCloskey says he was once a clandestine journalist. Another way of putting it is that he once worked for the CIA.McCloskey is now a spy novelist. His first book took readers inside the CIA, now he is exploring Mossad, Israel and Iran in his new novel The Persian.On Free State, he talks about the shadow war between Israel and Iran.He explains what has happened to agencies like the CIA under Trump and why as more true Trump believers are appointed, the demand is not for truthful intelligence. They do not just believe what they see, they only see what they believe. Hosted on Acast. See acast.com/privacy for more information.

Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio's ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficiency. Juan oversees Tuio's brand, growth, and product strategy, blending design thinking with operational rigor to create a customer experience that feels more like modern software than traditional insurance. Before founding Tuio, he spent 20 years helping companies scale at the intersection of technology and finance — including leadership roles at Monitor Deloitte and global experience in affinity insurance distribution (e.g., Orange Seguros). A telecommunications engineer and La Caixa Fellow, Juan holds an MBA from London Business School and CEIBS. Juan García is co-founder and Co-CEO of Tuio, Spain's 100% digital, AI-native insurer creating next-generation insurance solutions for a customer-centric, tech-driven world. Under his leadership, Tuio has rapidly scaled from a garage startup into a multi-million euro fintech-insurtech raising major backing and redefining what "insurance" means for the digital generation. Juan García brings a unique blend of telecommunications engineering, strategic consulting and startup leadership to his role at Tuio. With a passion for transforming legacy industries through technology, he embarked on the mission of reinventing insurance in an age of artificial intelligence, mobile-first expectations and subscription business models. In early 2021, alongside fellow co-founders José María Lucas and Asís Pardo, Juan helped launch Tuio from its earliest phase — from conception in a garage to its market launch just months later.  The vision: build an insurer designed for the digital era, not a legacy insurer digitized. Tuio's model under Juan's leadership is built on three pillars: 1) products designed for digital-native customers (clear policies, subscription-style terms, self-service); 2) technology and automation as core operations, where AI handles everything from underwriting to chats and claims; and 3) a socially-aware business model, with transparency, accessible language and customer alignment built into the value proposition. Under Juan's aegis, Tuio closed a significant €15 million financing round (in 2024) led by major investors including BlackRock and MassMutual Ventures, signaling strong investor confidence in the business model. He has repeatedly spoken about achieving unit-economics advantaged positions: Tuio is approaching profitability by keeping customer acquisition costs low and lifetime-value comparably high. Episode Overview: Company Snapshot: Founded mid-2020, launched November 2021. Serves ~100,000 customers with ~€15 million in premiums. Focuses on personal lines: household, term life, auto, pet, health, travel. Operates as the MGA for all products. Tuio's InsurTech Differentiator: Beyond Process Fixes: Moves beyond early InsurTech's focus on efficiency to fundamentally re-engineering insurance. Targeting Underserved Segment (25-55): Addresses this demographic's demand for digital-first, self-service experiences. Sustainable Growth Model: Rejects "grow at all costs"; prioritizes healthy margins and controlled loss ratios over rapid, unprofitable expansion. Challenging Traditional Playbooks: Proves that a focus on profitability and underwriting is key, even for newer entrants. Key Innovations & Strategies: Proprietary Customer DNA: Collects 100+ non-traditional data points continuously. Example 1 (Device Type): iPhone/MacBook users have ~10% higher claims for stolen goods; this insight influences pricing. Example 2 (Onboarding Behavior): Customers who scrutinize specific coverages during sign-up are flagged for closer review during claims, detecting potential fraud. AI-Powered Claims Management ("Watson"): Handles non-deterministic claims processes effectively. Analyzes customer DNA, policy data, claim history, and more. Performs severity, urgency, and duplication analysis. Assigns confidence levels and escalates high-risk decisions to human adjusters. Transforms claims from a cost center to a "data flywheel." Direct-to-Consumer Model: Operates largely as a direct writer (~60% in the US, ~98% in Spain for new sales). Believes in the value of direct customer relationships for data insights. Acknowledges the role of mediation but focuses on a segment that appreciates their model. Direct model exposes unique challenges like immediate claim filing post-policy purchase, which their data analysis helps mitigate. Claims Processing Excellence: Superior Loss Ratios: Household insurance loss ratio is 55% (vs. 15-115% market average in Spain), aiming for 19% by year-end. Human-Centric Automation: Automation supports, but does not replace, human adjusters for critical decisions. Next Best Action System: Guides adjusters through complex claims processes. Claims as a Data Source: Leverages claims data to refine underwriting and fraud detection. Focus on Non-Deterministic Nature: Recognizes that claims are not linear and requires flexible AI, not rigid rule-based systems. Future Vision: Southern European Champion: Expanding from Spain into Portugal, France, Italy, and Greece. Leveraging Tech Stack: Utilizing their efficient operational model to enter and scale in less competitive markets. Proving Profitability: Demonstrating that Southern European markets can be highly profitable for InsurTech This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

H.W. Brands discusses Congress passing Lend-Lease aligning US interests with Britain, while covert Britishpropaganda operates in America and FDR uses questionable intelligence to sway public opinion against Germany.

In this episode, the hosts dissect a high-revenue, fast-scaling precious metals buyer that might be both a goldmine and a landmine—complete with potential regulatory issues, cash-heavy operations, and lending red flags.Business Listing - https://dashboard.dealforce.com/deals/profiles/Profile69159.pdfWelcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.Looking to build a professional website in minutes? Try Wix: https://wix.pxf.io/c/6898629/3115214/25616?trafcat=templateHubSpot is the backbone for how businesses scale without chaos. Try them out here: https://go.try-hubspot.com/OeG9Vr

In this episode, the hosts dissect a high-revenue, fast-scaling precious metals buyer that might be both a goldmine and a landmine—complete with potential regulatory issues, cash-heavy operations, and lending red flags.Business Listing - https://dashboard.dealforce.com/deals/profiles/Profile69159.pdfWelcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.Looking to build a professional website in minutes? Try Wix: https://wix.pxf.io/c/6898629/3115214/25616?trafcat=templateHubSpot is the backbone for how businesses scale without chaos. Try them out here: https://go.try-hubspot.com/OeG9Vr

SEGMENT 12: TRUMP AIMS TO END THE CHINA LOBBY Guest: Lee Smith Smith argues China operates as marauder, thief, and killer, wrecking world trade and undermining American manufacturing while enriching the China lobby Trump calls "globalists." The Trump administration learned not to trust Xi Jinping after COVID lies shattered any remaining confidence, signaling determination to dismantle this corrupt arrangement.1905 SHANGHAI

It's about more than the 28 cent crab rebate -- fisherman John Efford on the latest situation between harvesters, fish producers and the province + Glen Meadus of Seabreeze Boats in Centreville on how he got into the business.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Kurt Jones. Purpose of the Interview The conversation aims to highlight the importance of mental health and wellness, particularly in the Black community, elite sports, and entrepreneurial spaces. It focuses on mental resilience, confidence building, and strategies for handling stress and setbacks, while introducing Dr. Jones’ methodology and his mission through Play 21 Wellness Academy. Key Takeaways Mental Health in the Black Community Historically stigmatized; seen as weakness or negativity. Today, awareness is improving, but significant work remains. Customized Approach Dr. Jones does individualized analysis and treatment plans for athletes and business professionals. Rejects “cookie-cutter” solutions—tailors strategies to personal circumstances. The Shelving Method A mental organization system with four shelves: Immediate Shelf: Urgent tasks within 24 hours. Active Shelf: Important but less urgent tasks. Holding Shelf: Items to revisit later. Elimination Shelf: Thoughts/tasks to discard permanently. Helps clients focus on the present and avoid dwelling on past mistakes. Confidence & Setbacks Confidence can collapse after major losses or failures. Strategy: Remind clients of their greatness, review past successes, and rebuild momentum. Consistency and adaptability are key to sustaining success. Play 21 Wellness Academy Founded in memory of Ben Wilson, a top basketball player and Dr. Jones’ best friend. Mission: Support youth athletes, address issues like parent/teacher abuse, and provide mental health resources. Operates as both a nonprofit and for-profit entity. Broader Client Base Works with elite athletes, entrepreneurs, and high-level professionals. Mental clarity and emotional control are critical for success in any field. Health & Balance Encourages regular medical checkups, stress management, and work-life balance. Advocates for self-reward and stepping out of comfort zones while maintaining wellness. Upcoming Projects Book: Chi-Town Blueprints (personal story and mental resilience). Workbook on the Shelving Method for schools, universities, and professionals. Notable Quotes On Mental Health Stigma:“When people talked about mental health, the first thought was negative.” On Focus:“You can’t take the last play to the next play.” On Success:“Mental thinking is a huge part of success.” On Confidence:“Remind yourself of what got you to the point where you were winning.” On Consistency:“You’ve never seen a Brinks truck behind a funeral car—the graveyard is the richest place because people die with million-dollar dreams.” On Purpose:“Walk in your purpose. When you walk in your purpose, there’s no stopping you.” #SHMS #STRAW #BEST #AMISee omnystudio.com/listener for privacy information.

In this episode, the hosts explore a pet cremation franchise for sale in Miami, unpacking a franchise model with big claims, low margins, and a morbidly niche market.Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.

In this episode, the hosts explore a pet cremation franchise for sale in Miami, unpacking a franchise model with big claims, low margins, and a morbidly niche market.Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.

Missouri Director of Agriculture Chris Chinn joins Jared for a deep dive into the realities of modern farming, livestock operations, rural policy, and how government programs actually impact producers on the ground. Whether you're a farmer, livestock producer, trucker, ag student, grain hauler, or rural leader, this episode gives you a front-row seat to the conversations shaping agriculture today. Chris shares her personal story of growing up in Missouri ag, running a diversified family farm, and balancing life between Jefferson City and the home operation. She breaks down federal aid programs, drought relief, weights & measures, livestock transportation rules, and how technology has transformed production agriculture in the last 20 years. If you want to understand where Missouri agriculture is right now — and where it's headed — this episode is a must-watch.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Ken Taunton. Founder and president of The Royster Group, a nationally recognized, certified Black-owned professional staffing firm. Here's a breakdown of the key themes and takeaways:

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Ken Taunton. Founder and president of The Royster Group, a nationally recognized, certified Black-owned professional staffing firm. Here's a breakdown of the key themes and takeaways:

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Ken Taunton. Founder and president of The Royster Group, a nationally recognized, certified Black-owned professional staffing firm. Here's a breakdown of the key themes and takeaways:

David Shedd explains how China's Ministry of State Security operates as a massive intelligence entity combining the functions of the CIA, FBI, and NSA. He traces this economic espionage to Deng Xiaoping's 1984 strategy, noting that Chinese officers view theft as repayment for past Western oppression. 1906 PEKING NORTHSIDE

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Kurt Jones. Purpose of the Interview The conversation aims to highlight the importance of mental health and wellness, particularly in the Black community, elite sports, and entrepreneurial spaces. It focuses on mental resilience, confidence building, and strategies for handling stress and setbacks, while introducing Dr. Jones’ methodology and his mission through Play 21 Wellness Academy. Key Takeaways Mental Health in the Black Community Historically stigmatized; seen as weakness or negativity. Today, awareness is improving, but significant work remains. Customized Approach Dr. Jones does individualized analysis and treatment plans for athletes and business professionals. Rejects “cookie-cutter” solutions—tailors strategies to personal circumstances. The Shelving Method A mental organization system with four shelves: Immediate Shelf: Urgent tasks within 24 hours. Active Shelf: Important but less urgent tasks. Holding Shelf: Items to revisit later. Elimination Shelf: Thoughts/tasks to discard permanently. Helps clients focus on the present and avoid dwelling on past mistakes. Confidence & Setbacks Confidence can collapse after major losses or failures. Strategy: Remind clients of their greatness, review past successes, and rebuild momentum. Consistency and adaptability are key to sustaining success. Play 21 Wellness Academy Founded in memory of Ben Wilson, a top basketball player and Dr. Jones’ best friend. Mission: Support youth athletes, address issues like parent/teacher abuse, and provide mental health resources. Operates as both a nonprofit and for-profit entity. Broader Client Base Works with elite athletes, entrepreneurs, and high-level professionals. Mental clarity and emotional control are critical for success in any field. Health & Balance Encourages regular medical checkups, stress management, and work-life balance. Advocates for self-reward and stepping out of comfort zones while maintaining wellness. Upcoming Projects Book: Chi-Town Blueprints (personal story and mental resilience). Workbook on the Shelving Method for schools, universities, and professionals. Notable Quotes On Mental Health Stigma:“When people talked about mental health, the first thought was negative.” On Focus:“You can’t take the last play to the next play.” On Success:“Mental thinking is a huge part of success.” On Confidence:“Remind yourself of what got you to the point where you were winning.” On Consistency:“You’ve never seen a Brinks truck behind a funeral car—the graveyard is the richest place because people die with million-dollar dreams.” On Purpose:“Walk in your purpose. When you walk in your purpose, there’s no stopping you.” #SHMS #STRAW #BESTSupport the show: https://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Kurt Jones. Purpose of the Interview The conversation aims to highlight the importance of mental health and wellness, particularly in the Black community, elite sports, and entrepreneurial spaces. It focuses on mental resilience, confidence building, and strategies for handling stress and setbacks, while introducing Dr. Jones’ methodology and his mission through Play 21 Wellness Academy. Key Takeaways Mental Health in the Black Community Historically stigmatized; seen as weakness or negativity. Today, awareness is improving, but significant work remains. Customized Approach Dr. Jones does individualized analysis and treatment plans for athletes and business professionals. Rejects “cookie-cutter” solutions—tailors strategies to personal circumstances. The Shelving Method A mental organization system with four shelves: Immediate Shelf: Urgent tasks within 24 hours. Active Shelf: Important but less urgent tasks. Holding Shelf: Items to revisit later. Elimination Shelf: Thoughts/tasks to discard permanently. Helps clients focus on the present and avoid dwelling on past mistakes. Confidence & Setbacks Confidence can collapse after major losses or failures. Strategy: Remind clients of their greatness, review past successes, and rebuild momentum. Consistency and adaptability are key to sustaining success. Play 21 Wellness Academy Founded in memory of Ben Wilson, a top basketball player and Dr. Jones’ best friend. Mission: Support youth athletes, address issues like parent/teacher abuse, and provide mental health resources. Operates as both a nonprofit and for-profit entity. Broader Client Base Works with elite athletes, entrepreneurs, and high-level professionals. Mental clarity and emotional control are critical for success in any field. Health & Balance Encourages regular medical checkups, stress management, and work-life balance. Advocates for self-reward and stepping out of comfort zones while maintaining wellness. Upcoming Projects Book: Chi-Town Blueprints (personal story and mental resilience). Workbook on the Shelving Method for schools, universities, and professionals. Notable Quotes On Mental Health Stigma:“When people talked about mental health, the first thought was negative.” On Focus:“You can’t take the last play to the next play.” On Success:“Mental thinking is a huge part of success.” On Confidence:“Remind yourself of what got you to the point where you were winning.” On Consistency:“You’ve never seen a Brinks truck behind a funeral car—the graveyard is the richest place because people die with million-dollar dreams.” On Purpose:“Walk in your purpose. When you walk in your purpose, there’s no stopping you.” #SHMS #STRAW #BESTSee omnystudio.com/listener for privacy information.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dr. Kurt Jones. Purpose of the Interview The conversation aims to highlight the importance of mental health and wellness, particularly in the Black community, elite sports, and entrepreneurial spaces. It focuses on mental resilience, confidence building, and strategies for handling stress and setbacks, while introducing Dr. Jones’ methodology and his mission through Play 21 Wellness Academy. Key Takeaways Mental Health in the Black Community Historically stigmatized; seen as weakness or negativity. Today, awareness is improving, but significant work remains. Customized Approach Dr. Jones does individualized analysis and treatment plans for athletes and business professionals. Rejects “cookie-cutter” solutions—tailors strategies to personal circumstances. The Shelving Method A mental organization system with four shelves: Immediate Shelf: Urgent tasks within 24 hours. Active Shelf: Important but less urgent tasks. Holding Shelf: Items to revisit later. Elimination Shelf: Thoughts/tasks to discard permanently. Helps clients focus on the present and avoid dwelling on past mistakes. Confidence & Setbacks Confidence can collapse after major losses or failures. Strategy: Remind clients of their greatness, review past successes, and rebuild momentum. Consistency and adaptability are key to sustaining success. Play 21 Wellness Academy Founded in memory of Ben Wilson, a top basketball player and Dr. Jones’ best friend. Mission: Support youth athletes, address issues like parent/teacher abuse, and provide mental health resources. Operates as both a nonprofit and for-profit entity. Broader Client Base Works with elite athletes, entrepreneurs, and high-level professionals. Mental clarity and emotional control are critical for success in any field. Health & Balance Encourages regular medical checkups, stress management, and work-life balance. Advocates for self-reward and stepping out of comfort zones while maintaining wellness. Upcoming Projects Book: Chi-Town Blueprints (personal story and mental resilience). Workbook on the Shelving Method for schools, universities, and professionals. Notable Quotes On Mental Health Stigma:“When people talked about mental health, the first thought was negative.” On Focus:“You can’t take the last play to the next play.” On Success:“Mental thinking is a huge part of success.” On Confidence:“Remind yourself of what got you to the point where you were winning.” On Consistency:“You’ve never seen a Brinks truck behind a funeral car—the graveyard is the richest place because people die with million-dollar dreams.” On Purpose:“Walk in your purpose. When you walk in your purpose, there’s no stopping you.” #SHMS #STRAW #BESTSteve Harvey Morning Show Online: http://www.steveharveyfm.com/See omnystudio.com/listener for privacy information.

One of the biggest travesties in our country is the number of unhoused individuals and families. Home Again LA is changing the narrative around homelessness by recognizing it as a situational crisis, not a personal failure. Through innovative partnerships with faith-based organizations, corporations, and community agencies, HALA has helped over 600 families transition from homelessness to permanent, stable housing while building resilience and hope. Albert Hernandez, CEO of Home Again LA, shares his personal journey from a family on the brink of homelessness to leading one of the most impactful nonprofits serving unhoused families in Los Angeles County. Albert's Personal Story One of 11 siblings raised in Koreatown, Los Angeles Father passed away when Albert was 14; mother worked two jobs to support the family Started working at Boys and Girls Club at age 14 with a 4.0 GPA Every paycheck went to help his mother with rent, food, and family necessities Worked in the nonprofit sector for 20+ years before joining Home Again LA as CEO in July 2015 The Homelessness Crisis Most Angelenos are one paycheck away from homelessness Post-pandemic cost of living increases: Food costs have doubled 1-bedroom rent: $1,800 → $2,400–$2,500/month Families have deep roots in Los Angeles County and often cannot simply "move elsewhere" The unhoused community is vastly misunderstood Home Again LA's Core Programs 1. Emergency Shelter (Core Program) 90-day program for families with children experiencing homelessness Operates like a "boot camp"—fast-paced, goal-oriented Average turnaround: 54 days to permanent housing Congregations provide overnight housing (6 PM–7 AM) Day center offers showers, laundry, job training, case management, Wi-Fi Key requirement: Children must be enrolled in school and attending regularly Serves families fleeing domestic violence and those experiencing job loss/income disruption 2. Rapid Rehousing Program 6-month program (launched 2017) Our organization pays a portion of the security deposit and rent Month 1: 90% of rent Month 2: 80% of rent Gradually decreases so family takes over 100% by end of program Results: 471 families served; all but 2 successfully took over their leases 12-month follow-up support to ensure housing stability 3. Eviction Prevention Program Started during the pandemic Provides financial assistance for families with rental arrears Includes employment support and financial stability planning Impact (2020–2021): Leveraged over $2 million in federal, state, and county funding Continues today as cost-of-living crisis persists 4. Financial Education/Outreach Program Classes on credit vs. debit, building emergency savings, understanding interest rates Partnership with Operation Hope for homeownership certification classes Success story: 3 families who were living in their cars are now homeowners 5. After-School Care Partnership Partnership with local Boys and Girls Club Scholarships for all families' children Allows parents to work full 8-hour shifts (pickup as late as 5–7 PM) Critical for parental employment stability THE FAITH-BASED PARTNERSHIP MODEL Origins: Founded in 2008 by faith-based community members who recognized the fastest-growing unhoused population was families with children No dedicated shelter facility — congregations provide evening beds (6 PM–7 AM) Parishioner involvement: Provide meals, homework tutoring, mock interviews, emotional support Corporate partnerships: Walt Disney Company, Logix Federal Credit Union, National Charity League (mothers & daughters volunteer group) Not a faith-based organization — rather, a secular nonprofit that works alongside faith communities Impact: 90% of graduating families report that "being treated like any other community member" was the most impactful part of the program AHA MOMENTS The Estrada Family Story Single mother and teenage son fleeing domestic violence Mother had zero credit history — no credit card, apartment, or vehicle in her name She was "invisible" to the housing system Required 116 days in shelter (vs. typical 90 days) Successfully housed; son is now in college and volunteers for program participants Lesson: No credit history is worse than bad credit; flexibility and advocacy are essential BEST PRACTICES HIGHLIGHTED Quality over Quantity: Focus on compassionate, individualized care rather than serving maximum numbers Treat the nonprofit like a business: Sustainable fundraising, financial reserves, and operational planning are non-negotiable Collaboration is essential: Leverage partnerships with Boys and Girls Club, financial institutions, corporations, and faith organizations It takes a village: No single entity can solve homelessness; success requires community infrastructure Flexibility within structure: Accountability (school attendance, job seeking) balanced with compassion for unique circumstances 12-month follow-up: Maintain relationships post-housing to ensure long-term stability Treat people with dignity: Break bread together; ask "How can we help?" not "How did you fail?" ORGANIZATIONAL CHALLENGES & SOLUTIONS Challenge: Landlord hesitancy to rent to formerly unhoused families Solution: Education, advocacy letters, and relationship-building. Today, landlords proactively call HALA when units become available. Challenge: After-school childcare prevents parents from working full shifts Solution: Partnership with Boys and Girls Club providing scholarships for all families' children. Challenge: Pandemic-era income loss and rental arrears Solution: Eviction Prevention Program leveraging $2M+ in government grants (2020–2021). HOW TO GET INVOLVED Website: HomeAgainLA.org Phone: (818) 562-7778 Services Available: Emergency shelter for families with children Rapid rehousing assistance Eviction prevention support Financial education classes Employment support and job training Volunteer opportunities Facility tours Ways to Help: Donate to support families Volunteer with congregations or corporate teams Host a meal or tutoring session Provide job training or mock interviews Become a landlord partner NOTABLE QUOTES "One of the biggest travesties in our country is the number of unhoused individuals and families. We are a developed country, after all, and often fail to take care of our own." — Dr. Laura Scherck Wittcoff "Most of us are a paycheck away from losing our homes. The reality is, we're just trying to survive." — Albert Hernandez "It's not a handout. There are some requirements. The family has to have some skin in the game." — Albert Hernandez "Being treated like any other member of this community was the most impactful part of the process." — 90% of HALA graduates "They're not just making and serving dinner. They're actually breaking bread with the family." — Albert Hernandez, on volunteers RECOMMENDED LISTENING FOR Nonprofit leaders and staff Social entrepreneurs and business leaders Faith community organizers Policymakers addressing homelessness Corporate volunteer coordinators Anyone interested in community-based solutions to homelessness Job seekers and career counselors Listen to the entire episode at SmallandGutsy.org    

The "Variable Geometry" of the Muslim Brotherhood and Its Global Affiliates: Colleagues Edmund Fitton-Brown and Bill Roggio explain that the Muslim Brotherhood operates as a "mothership" for various Islamist movements, utilizing a strategy of "variable geometry" to adapt to local political environments while aiming for a global caliphate; Hamas functions as the Palestinian branch of the Brotherhood and despite being severely damaged by the war with Israel remains the dominant force in Gaza, with the Brotherhood finding state sponsorship primarily in Qatar, which provides funding and media support via Al Jazeera, and Turkey, where President Erdogan acts as a leader for the organization. 1934 TURKEY

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Kimberly Kelly. A real estate broker and entrepreneur who overcame a challenging upbringing in foster care, teen motherhood, and systemic adversity to become a successful businesswoman. Kimberly shares her journey of resilience, faith, and determination, offering inspiration to anyone facing difficult circumstances. Her story is a testament to perseverance, adaptability, and the power of believing in oneself.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Kimberly Kelly. A real estate broker and entrepreneur who overcame a challenging upbringing in foster care, teen motherhood, and systemic adversity to become a successful businesswoman. Kimberly shares her journey of resilience, faith, and determination, offering inspiration to anyone facing difficult circumstances. Her story is a testament to perseverance, adaptability, and the power of believing in oneself.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Kimberly Kelly. A real estate broker and entrepreneur who overcame a challenging upbringing in foster care, teen motherhood, and systemic adversity to become a successful businesswoman. Kimberly shares her journey of resilience, faith, and determination, offering inspiration to anyone facing difficult circumstances. Her story is a testament to perseverance, adaptability, and the power of believing in oneself.

Summary:This week on Next in Media, Mike Shields talks with Erick Opeka, President & Chief Strategy Officer at Cineverse and board member at the startup Micro Co. Opeka breaks down how short-form “micro-dramas”—already attracting hundreds of millions of daily viewers in China—are taking shape in the U.S. and why they could become a $20 billion category.He explains how Cineverse's 22 streaming services, proprietary Matchpoint technology, and deep ad-tech stack position it to lead this wave. From Quibi's missteps to AI-driven efficiencies, Opeka shares how the next generation of vertical video could transform storytelling, advertising, and the very idea of television.⭐ Key Highlights

Join this channel to get access to perks such as Weekly Zoom Calls & Private Discord!! https://www.youtube.com/channel/UC4BqTVQA1pCwe9QaEPwD3MQ/join Free 30 Day Trial to Go2Lister https://www.go2lister.com/mike I help teach people how to make money selling books on Amazon, leveraging the platform's vast reach and the profitability of reselling used books. How to sell books on Amazon? Selling books on Amazon can be an excellent side hustle or a full-time endeavor, particularly if you enjoy thrifting through places like Goodwill for hidden treasures. How to start selling on Amazon is accessible, and with my guidance on how to sell books, DVDs, CDs, and other media, beginners can quickly learn the ropes. Utilizing Amazon FBA streamlines operations, allowing sellers to focus more on sourcing and less on logistics. As a reselling coach, I provide tutorials and guidance on navigating challenges like ungating and optimizing listings for maximum visibility and sales. Whether you're looking for a part-time side hustle or aiming to become a full-time reseller, I will teach you the ins and outs of thrifting books and selling books online and can pave the way to creating passive income streams and achieving business growth.

John Greco on with the Morning Boys -- What is going on with Kevin Stefanski and is there any hope for these Browns?

The Trillion-Dollar Space Race: Musk (Hare) vs. Bezos (Tortoise). Richard Smith compares the space race between Elon Musk's SpaceX ("the hare") and Jeff Bezos's Blue Origin ("the tortoise"). Blue Origin operates under the cautious motto Gradatim Ferociter, funded by Bezos's personal wealth, aiming to move heavy industry off Earth. SpaceX is driven by Musk's "existential" goal to make humanity interplanetary, operating with urgency. SpaceX ensures independence by funding its ambitious projects, including Starship, through the revenue generated by Starlink.

The Trillion-Dollar Space Race: Musk (Hare) vs. Bezos (Tortoise). Richard Smith compares the space race between Elon Musk's SpaceX ("the hare") and Jeff Bezos's Blue Origin ("the tortoise"). Blue Origin operates under the cautious motto Gradatim Ferociter, funded by Bezos's personal wealth, aiming to move heavy industry off Earth. SpaceX is driven by Musk's "existential" goal to make humanity interplanetary, operating with urgency. SpaceX ensures independence by funding its ambitious projects, including Starship, through the revenue generated by Starlink. 1917

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Robyn Donaldson. Entrepreneur, Mentor, and Founder of Renew Construction Services & STEM Exposure

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Robyn Donaldson. Entrepreneur, Mentor, and Founder of Renew Construction Services & STEM Exposure

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Robyn Donaldson. Entrepreneur, Mentor, and Founder of Renew Construction Services & STEM Exposure

In this episode, Chris Green, President of Humanitarian Hotels, shares how his organization gives away 100% of its profits to charity -- while operating with world-class excellence. He explains how hospitality can become an engine for generosity, where every associate, guest, and community benefits -- and challenges us to rethink what it means to pursue what's good.Links to learn more:Humanitarian Hotels Founder's StoryBusiness as a Force for Good: The Humanitarian Hotels Story (video with Glenn Haussman)Called to Use Your Gifts for Good (podcast w/ Fr. Mike Schmitz)Pulte Family Charitable FoundationA few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In episode 157 of Cybersecurity Where You Are, Sean Atkinson sits down with Matthew Grieco, Cyber Incident Response Team (CIRT) Principal Analyst at the Center for Internet Security® (CIS®), and Dustin Cox, CIRT Analyst at CIS. Together, they explore the unpredictable world of cyber incident response. From ransomware investigations to digital forensics, the team shares how they adapt to evolving threats, leverage open-source tools, and collaborate to support state and local governments. The conversation highlights the mission-driven mindset that fuels their work and the importance of continuous learning, effective communication, and teamwork in cybersecurity. Here are some highlights from our episode:00:44. Introductions to Matt and Dustin01:20. Inside the typically untypical day of a CIRT analyst05:33. Continuous learning and teamwork as ways to keep up with evolving threats07:38. Inside the cybersecurity tooling used by CIRT to support state and local governments14:51. How different skillsets on the team produce a unified incident response methodology19:26. The work of a mission-driven team to uncover root causes for security incidents25:52. An example of a case handled by Matt and Dustin30:16. How CIRT assesses potential talent and looks for problem solversResourcesMulti-State Information Sharing and Analysis Center®The CIS Security Operations Center (SOC): The Key to Growing Your SLTT's Cyber MaturityEpisode 152: Driving Response Time While Enriching TelemetryEpisode 126: A Day in the Life of a CTI AnalystCombatting RansomwareIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing podcast@cisecurity.org.

In this episode, Jack Cochran and Matthew James are joined by Rob Bruce, a presales leader at Syndigo with 20 years of experience, to discuss an innovative approach to presales operations: the Pursuit Desk. Rob shares how Syndigo has built a dedicated "concierge team" that handles RFPs, security questionnaires, reference coordination, and other time-consuming tasks, freeing solutions engineers to focus on discovery, solutioning, and building customer relationships. The conversation explores how to operate at the "top of your license," the role of AI in scaling pursuit operations, and practical advice for championing similar initiatives at your organization. Thank you to Elvance for sponsoring this episode: https://elvance.io Follow Us Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/ Connect with Matthew James: https://www.linkedin.com/in/matthewyoungjames/ Connect with Rob Bruce: https://www.linkedin.com/in/robbruce/ Links and Resources Mentioned Join Presales Collective Slack: https://www.presalescollective.com/slack Book: "Selling is Hard, Buying is Harder" by Garen Hess Timestamps 00:00 Welcome 04:29 What is a Presales Concierge 11:18 Presales culture 14:00 Working at the top of your diploma 17:10 How do you justify this 21:38 As focused as an F1 team 23:32 AI and the Pursuit Desk Key Topics Covered The Pursuit Desk Concept Functions as a presales concierge handling non-customer-facing tasks Manages RFPs, InfoSec documents, NDAs, reference coordination Creates centralized control over messaging and responses Operates on a global scale with cultural sensitivity Operating at the Top of Your License Focus on discovery, creative thinking, empathetic listening, and presenting solutions Eliminate time spent on administrative tasks that don't require SE expertise Reduce context switching and multitasking to maintain flow Maximize value delivery to customers and the organization Building the Business Case Find an executive sponsor to champion the initiative Measure impact through deal win rates and velocity Consider creative budget reallocation (travel budgets, etc.) Calculate ROI based on SE productivity and reduced burnout The Role of AI in Pursuit Operations AI handles first-pass RFP responses (80% completion) Pursuit desk personalizes and adds empathy (final 20%) Machine learning analyzes past deals for pattern recognition Go/no-go scorecards based on historical data Enables scaling without proportional headcount increases Presales Culture and Values Building trust through technical expertise and genuine personality Being a "chameleon" who adapts to different buyer needs Creating an environment where people feel welcomed and valued Mentorship and knowledge sharing across teams Preventing Burnout Eliminating nights and weekends spent on RFPs Reducing stress through better task distribution Enabling SEs to focus on work they're passionate about Creating sustainable workloads that retain top talent Measuring Success Tracking time spent on each RFP or pursuit activity Correlating effort to win-loss rates Building audit trails for continuous improvement Creating dashboards for data-driven decision making  

In this episode, the hosts break down a high-margin Blue Kangaroo Packouts franchise resale in Charlotte, NC, highlighting its unique niche in content restoration and the risks of unpredictable revenue cycles.Business Listing – https://www.bizbuysell.com/business-opportunity/established-and-thriving-blue-kangaroo-packoutz-franchise/2410070/Welcome to Acquisitions Anonymous – the #1 podcast for small business M&A. Every week, we break down businesses for sale and talk about buying, operating, and growing them.

Tim Weiner discussed the history and evolution of the Central Intelligence Agency from the end of the Cold War through the first quarter of the 21st century. Politics and Prose bookstore in Washington, D.C., hosted this event. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tim Weiner discussed the history and evolution of the Central Intelligence Agency from the end of the Cold War through the first quarter of the 21st century. Politics and Prose bookstore in Washington, D.C., hosted this event. Learn more about your ad choices. Visit megaphone.fm/adchoices

Nataliya Bugayova is a non-resident Russia Fellow at ISW. Nataliya previously led ISW's Russia research team where she helped build the analytical framework that serves as the foundation for ISW's in-depth reporting on Russia. Her analytical work focuses on the Kremlin's decision-making, information operations, and global campaigns from Ukraine to Africa. She also serves as the Director of Strategic Intelligence at Babel Street – a US OSINT technology company and an ISW technology partner. At Babel Street, Nataliya optimizes data and technology for national security analysis of key capabilities of US adversaries. Before ISW, she worked on reform efforts in Ukraine in several roles. She was the Chief Executive Officer of the Kyiv Post, then Ukraine's only independent English-language publication. She also served as the adviser on international technical cooperation to a former Ukrainian Economy Minister, appointed after the pro-democracy Euromaidan Revolution in February 2014.Ms. Bugayova is the author of “How We Got Here with Russia: The Kremlin's Worldview” and “Putin's Offset: The Kremlin's Geopolitical Adaptations Since 2014.” She has been a trusted voice on Russia's war on Ukraine and Russia's operations globally. Her insights have been featured in Foreign Policy, Fox News, PBS NewsHour, CNN, NBC News, The Hill, BBC. She has testified in the US Congress and the European Parliament. She regularly briefs US military and civilian leaders. Ms. Bugayova holds a master's in public policy from Harvard Kennedy School, where she was a student fellow at the Belfer Centre for Science and International Affairs.----------LINKS: https://understandingwar.org/people/nataliya-bugayova/https://x.com/nataliabugayova?lang=enhttps://hertogfoundation.org/staff/nataliya-bugayovahttps://www.thecipherbrief.com/experts/nataliya-bugayovaBRAVE1Defense Tech Innovations - Defense and Space Manufacturing https://x.com/BRAVE1uahttps://www.linkedin.com/company/brave1ukraine/posts/?feedView=all----------SUPPORT THE CHANNEL:https://www.buymeacoffee.com/siliconcurtainhttps://www.patreon.com/siliconcurtain----------TRUSTED CHARITIES ON THE GROUND:Save Ukrainehttps://www.saveukraineua.org/Superhumans - Hospital for war traumashttps://superhumans.com/en/UNBROKEN - Treatment. Prosthesis. Rehabilitation for Ukrainians in Ukrainehttps://unbroken.org.ua/Come Back Alivehttps://savelife.in.ua/en/Chefs For Ukraine - World Central Kitchenhttps://wck.org/relief/activation-chefs-for-ukraineUNITED24 - An initiative of President Zelenskyyhttps://u24.gov.ua/Serhiy Prytula Charity Foundationhttps://prytulafoundation.orgNGO “Herojam Slava”https://heroiamslava.org/kharpp - Reconstruction project supporting communities in Kharkiv and Przemyślhttps://kharpp.com/NOR DOG Animal Rescuehttps://www.nor-dog.org/home/----------

Wayne Shepherd talks with Jenny Waltman, Founder, CEO, and Chairman of Grace Klein Community in Birmingham, Alabama.  (click for more)  A ministry dedicated to serving underprivileged and disadvantaged people, rooted in biblical principles.Website:  https://gracekleincommunity.comJenny's Book:  God Chose the Wrong Person can be found here. Jenny and her husband lost their construction business (approx. $400,000).Moved into a high-value house zoned for an inner-city school.Their daughter attended, exposing them to stark poverty.A birthday party experience highlighted contrasts in wealth and living conditions, deeply impacting them.Convicted of being “frauds” for not living out their faith in service.Within 24 hours, others confirmed God's call to begin feeding food-insecure families.2009 launch: started serving 58 families.Today: 20,000 people served weekly.Mission & MinistryGrace Klein = “little gift from God”; community = koinonia (deep fellowship).Primary work: food support.Broader care: Bible studies, diapers, school supplies, Christmas outreach, community gatherings.Operates in 32 of 67 Alabama counties; goal: statewide, replicable model.Collaborative approach: businesses, churches, nonprofits, schools, municipalities.Scale & GrowthBudget in 2010: $14,000.Budget in 2025: $34 million (cash + in-kind).1,013 partner organizations (Jan–July 2025).~40 staff, thousands of volunteers (saving ~$3M in wage dollars annually).Facilities: 10 locations, 300+ distribution partners, 7 drive-throughs. Food turns over within 24 hours.ApproachCollaboration: everyone brings something to the table.Recipients are also contributors, reflecting biblical sharing (Acts, Corinthians).Theme 2025: “It's not about us.” Focus on Jesus, love, forgiveness, unity.Works to shift Birmingham's global reputation from hate (civil rights era) to love.Global ConnectionPartnering with Beats and Books in South Africa.Building unity across races and cultures, learning from each other.Exchange of teams between South Africa and Alabama.Birmingham's “Stronger Award” extended internationally.Replication & EducationUses Food Rescue US app: mobilizes volunteers for daily food pickup (6 a.m.–11 p.m.).Donors protected under the Emerson Act (Good Samaritan law).U.S. food waste (40%) can be redirected to food-insecure (1 in 4 Alabamians).Teaches others how to replicate the model in their communities.Impact StoryWoman from Colombia, initially angry and facing custody issues.Grace Klein invested in her spiritually and practically.Over five years, she softened, grew in intimacy with Christ, and now impacts her community.Jenny's PerspectiveWrote book: Is God Chose the Wrong Person.Believes God uses the “wrong” people to fulfill His purposes.Emphasizes surrender and reliance on Jesus.Prayer RequestsFor staff and volunteers to remain focused on Jesus.To not “grow weary in doing good.”NEXT WEEK:  Jonathon Seidl, Confessions of a Christian AlcoholicSend your support for FIRST PERSON to the Far East Broadcasting Company:FEBC National Processing Center Far East Broadcasting CompanyP.O. Box 6020 Albert Lea, MN 56007Please mention FIRST PERSON when you give. Thank you!

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Kimberly Kelly. A real estate broker and entrepreneur who overcame a challenging upbringing in foster care, teen motherhood, and systemic adversity to become a successful businesswoman. Kimberly shares her journey of resilience, faith, and determination, offering inspiration to anyone facing difficult circumstances. Her story is a testament to perseverance, adaptability, and the power of believing in oneself.

Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Kimberly Kelly. A real estate broker and entrepreneur who overcame a challenging upbringing in foster care, teen motherhood, and systemic adversity to become a successful businesswoman. Kimberly shares her journey of resilience, faith, and determination, offering inspiration to anyone facing difficult circumstances. Her story is a testament to perseverance, adaptability, and the power of believing in oneself.

In the Kingdom of God, blessings aren't random, they're rooted in principle. When you understand the order, you'll stop living by emotion and start walking in authority.Get access to our real estate community, coaching, courses, and events at Wealthy University https://www.wealthyuniversity.com/Join our FREE community, weekly calls, and bible studies for Christian entrepreneurs and business people. https://www.wealthykingdom.com/ If you want to level up, text me at 725-527-7783!--- About Ryan Pineda: Ryan Pineda has been in the real estate industry since 2010 and has invested in over $100,000,000 of real estate. He has completed over 700 flips and wholesales, and he owns over 650 rental units. As an entrepreneur, he has founded seven different businesses that have generated 7-8 figures of revenue. Ryan has amassed over 2 million followers on social media and has generat...