Podcasts about what you will learn

Welcome to a thought-provoking episode of Build a Better Agency! This week, host Drew McLellan confronts a topic that every agency leader needs to address: operational inefficiency and the hidden costs it creates. Joined by operational efficiency expert Michael Greenberg, Drew explores why so many agencies find themselves drowning in disconnected tech stacks, tribal knowledge, and manual processes—and what it really takes to fix it. Drawing from his extensive experience in agency operations and as the author of a book on digital maturation, Michael Greenberg breaks down his five-level framework for operational excellence. Listeners will discover how most agencies get stuck at "Level 2," juggling a mess of cloud-based tools that don't talk to each other, and why that bottleneck blocks the path to real AI adoption. Together, Drew and Michael pull back the curtain on "operational debt" and "operational drag"—those silent killers of growth and profit—and walk through real-world case studies, including agencies faced with integrating multiple acquired firms and their overlapping systems. You'll hear step-by-step strategies for moving your agency forward, from getting buy-in across your team to documenting processes and making smart technology choices. They discuss practical ways to quantify the cost of inefficiency, shortcuts for finding your biggest wins, and even how to gamify process improvement so change actually happens. Plus, Michael shares the single easiest place to start leveraging AI—no full tech overhaul required. This episode is a must-listen if you're feeling overwhelmed by tech bloat, turnover risk, or simply want your agency to be faster, more scalable, and ready for the future. Walk away with actionable tactics to build consistency, boost client confidence, and unlock the next level of profitability—no matter where you're starting. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Understand the five levels of operational maturity, from information silos to fully AI-powered operations, and where most agencies actually land Learn why "operational debt" and tribal knowledge quietly cost agencies six figures a year in lost time and inconsistent client delivery Discover the exact order, people, process, then tools, that determines whether an AI rollout succeeds or stalls Hear a real case study of an agency that cut eight of thirteen overlapping software subscriptions and recovered $50,000 Learn the "Rule Zero" habit (always be recording) that gives any agency an immediate, low-effort AI win Understand why client intake, onboarding, and weekly progress reporting are the highest-ROI processes to fix first Get Greenberg's take on how to win team buy-in for new tools and processes, including two of his favorite incentive tricks Learn what kind of technical skill your team actually needs to start automating agency operations Discover Greenberg's prediction for how fast agencies will need to mature over the next two years compared to other industries

What if a failed jewelry launch isn't proof that your pieces won't sell but proof that your strategy needs to change? In this episode, I'm joined by Ling Isla, founder of Precious Dog Jewelry, whose story is such a powerful example of what can happen when you stop guessing and start building your jewelry business with a clear plan. Just a few months ago, Ling launched her business and heard… crickets. She questioned whether anyone actually wanted her jewelry and wondered if she had been completely delusional. Fast-forward two months, and she's selling out launches within hours, growing an incredibly aligned audience, and leaving a 15-year career in tech to pursue her jewelry business full-time. We talk about niching down, creating content with limited time, building conviction in your business, and why the right strategy and support can change your trajectory much faster than you think.    __________________________   What You Will Learn in this Episode: Why a disappointing jewelry launch doesn't automatically mean there's something wrong with your product How getting incredibly specific about your ideal customer can help you attract buyers who are ready for exactly what you sell Why strategy, action, and conviction all matter when you're trying to grow a successful jewelry business How Ling built momentum, created daily content, and sold out launches while still working a demanding corporate job __________________________   Topics Discussed: Going from a failed first launch to sold-out jewelry launches Niching down your jewelry brand and messaging Creating content with limited time Growing an aligned audience from under 200 followers Building confidence and conviction as a jewelry business owner Leaving a corporate career to pursue entrepreneurship full-time   __________________________   Ready to grow + scale your jewelry business? Work with me → https://www.jewelrybusinessacademy.ca/  If you loved today's episode, hit subscribe so you never miss a strategy drop. DM me your biggest takeaway on Instagram → https://www.instagram.com/robynclarkcoaching  Grab my free business guides → https://linktr.ee/robynclarkcoaching   Instagram | https://www.instagram.com/preciousdogjewelry Website | https://thepreciousdog.com/ 

What happens when the rules designed to help a company actually start getting in the way of the people doing the work? In this episode of Wickedly Smart Women, Anjel B. Hartwell and Amanda Goodwin continue the seven-part anniversary series diving into the frustration, exhaustion, and loss of autonomy that can come from corporate red tape.  You'll also hear why simplifying your own business matters just as much as escaping corporate bureaucracy. Leaving corporate doesn't mean recreating the same complexity for yourself. The goal is to build a consultancy that gives you more choice, clarity, and control while allowing you to put your expertise to work in ways that support your financial, mental, emotional, and physical well-being. If you've ever thought, "There's nothing I can do. My hands are tied," this conversation may have you looking at your corporate role in a whole new way.   What You Will Learn: How constantly being asked to "pick your brain" can reveal the value of your intellectual property and social capital. Why your professional network can be a valuable business asset. How corporate red tape can create barriers between employees, customers, and the work that actually matters. Why compliance is important, but unnecessary policies can make systems less effective. How rigid workplace policies can affect employee autonomy, motivation, and performance. Why return-to-office mandates can become a breaking point for experienced professionals. How forced collaboration and forced workplace culture can undermine autonomy. Why complicated corporate hiring and promotion processes don't always measure the qualities that create successful leaders. The importance of relationships, project accomplishment, team satisfaction, and client satisfaction in evaluating leadership. How to recognize when corporate systems no longer align with your values. Why leaving corporate doesn't mean you should recreate corporate-level complexity in your own consultancy. How simplifying your offer can help you move more quickly toward revenue. Why clarity and simplicity are essential when building a boutique consultancy. Connect with Amanda Goodwin Wickedly Smart Women https://www.wickedlysmartwomen.com/ Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com    

Wellness trends keep circling back to one truth, and this The Next Frontier Files episode proves it louder than ever before. Across 104 episodes in year five of Salad with a Side of Fries, guest predictions kept pointing to the same signal from the human body, again and again, without anyone comparing notes or planning it that way.Host Jenn Trepeck revisits year five of the podcast as part of this 7-episode retrospective of Salad with a Side of Fries, called The Next Frontier Files, and looks at expert guests' answers to the next frontier in wellness, connecting hormonal birth control, gut health, functional medicine, and the rise of cozy cardio into one reflective deep dive that offers powerful insights for today's wellness culture.What You Will Learn in This Episode:✅ How hormonal birth control may be connected to long-term hormone disruption, according to guest research shared this year✅ Why the gut microbiome is now considered central to serotonin production, brain function, and longevity✅ What functional medicine offers as a root cause approach that conventional healthcare has been slow to adopt✅ How the cozy cardio trend challenges the idea that movement has to be intense to countThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Introduction to volume five of The Next Frontier Files and the wellness trends retrospective series03:55 Mike Gaskins and Rach Hoeppner on the history and cost of hormonal birth control06:48 Dr. Daryl Gioffre on why the gut microbiome is the hottest topic in health and wellness07:55 Dr. John Neustadt and Natasha Trenev on missed body signals in bones and cravings11:08 Tanya Becker and Chad Levy return with new predictions on genetics and movement12:56 Chris Burres on longevity technology and living forever13:45 Nicole Hagen introduces the cozy cardio trend and accessible movement14:29 Katie Bramlett on body autonomy and self-liberation15:21 Lindsey Parsons advises that the conventional medical community embrace functional medicine16:18 Amy Wilson raises concerns about GLP-1 medications and preventative healthcareKEY TAKEAWAYS:

Sarah Baldwin was standing in line for coffee with an urge to tap the stranger in front of her and say, "My mom died yesterday." Not because she wanted sympathy, but because of how lonely grief can feel, which was a feeling no one warned her about.What if the way you grieve isn't wrong; it's just yours?Sarah is the co-founder of Restfully, a trusted guide through the overwhelming logistics and emotions of end-of-life and grief. It's everything she wished she'd known when her mom was battling lung cancer and after she passed.Drawing on 20 years in corporate finance and data analytics, she created the "grief persona framework" after noticing a pattern: there's friction in some families after a loved one's death because everyone grieves differently. Sarah explains each grief persona and how they each play a role in the overall grief process. She also tells Chandler why following your intuition is never the unsafe choice.What You Will Learn[00:08:19] Sarah growing up as a self-sufficient eldest of four[00:12:43] Her mom's lifelong avoidance of doctors and the regret that followed[00:14:24] A woman who found her voice two days before she died[00:19:19] Sarah sitting with death from a young age — and what it taught her[00:33:03] What Restfully is and who it's built for[00:36:33] Sarah's four grief personas and the conflict they explain[00:59:15] Why resisting your calling is actually the unsafe pathLet's Connect!Sarah BaldwinRestfully | LinkedinChandler StroudWebsite | LinkedIn | InstagramFeel like life might be inviting you into something more? Take the free quiz to discover where your call may be showing up.Not sure what to do with what you're feeling? Book a free call with Chandler to talk through what's coming up—and what your next step might be.Ready to answer the call? Healing Heroines is an intimate sisterhood for women ready to actively create more meaningful lives—together.Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

Companies are investing more in customer experience than ever before, yet many still struggle to retain customers and win new ones. That contradiction led me to ask a simple question: What is driving customer decisions today, and how can companies gain a sustainable competitive advantage? To answer it, I commissioned new research with Jason Ten-Pow of ONR EDGE, and this special Doing CX Right® episode is its debut. We compare how companies design customer experiences today with what customers say they actually want. The gap between the two surprised us both. In this conversation, you'll discover key insights from the research, the structural changes reshaping customer expectations, how leading companies are adapting, and practical steps your company can take to improve loyalty and business performance. What You Will Learn How many positive emotional experiences it takes to rebuild customer loyalty after one negative experience What replaces price as the primary driver in customer buying decisions today Which new customer loyalty metric reveals at-risk customers before they leave, so you can intervene early (hint: not NPS or CSAT) Why AI recommends your competitors based on customer emotion data you can control but aren't managing What actionable steps to implement at your workplace immediately to boost results the right way What combination of customer feedback sources exposes the loyalty signals you're currently overlooking, and much more! Download "The Distinctive Business Advantage" research report and get a proven action plan the highest-profit companies use to build loyalty and long-term growth. Want Stacy Sherman to present these findings at your conference or company event? Schedule a call And if this episode gave you something to act on, please subscribe to the Doing CX Right℠ podcast and leave a review so more people find the show.

We'd love to hear from you. Send us fan mail!Breathwork isn't wellness. Learn the 60-second nervous system reset executives use to reclaim clarity, presence, and leadership influence.  About This Episode: Most executives don't realize they're holding their breath through back-to-back meetings. Your nervous system stays in overdrive, your thinking fogs, decisions that should take five minutes take thirty, and your presence—the thing that makes people trust you starts eroding. Breathwork isn't wellness fluff. It's the executive tool for clarity, presence, and influence.  In this episode, Brett Aldrich, founder of Seed the Spirit, reveals the exact breathing practices executives are using to reset instantly, step from reaction to solution, and prove their credibility without saying a word. From 4-4-4 breathing at your desk to dual nostril breathing for neutrality, Brett walks through three practices you can start today, plus why rest, not hustle, is how leaders deliver more value.  If you're managing your nervous system like a performance problem instead of a body problem, this conversation will change how you think about leadership presence.  What You Will Learn: • How to reclaim mental clarity in 60 seconds—the practice that works between meetings • Why your credibility depends on your nervous system and how to prove it • The 4-4-4 breathing technique: when to use it and why it resets faster than coffee • Dual nostril breathing: the practice that brings your body to center • Circular breathing: how to process a nonstop day without burning out • Why rest isn't lazy, it's the fastest path to executive performance • The exact mistake most leaders make that keeps them trapped in reaction mode About the Guest: Brett Aldrich is founder of Seed the Spirit, a breathwork and nervous system coaching practice. After years in high-stress corporate and victim advocacy roles, she recognized that burnout is a body problem, not a mindset fix. Now she teaches leaders and entrepreneurs how small breathing practices compound into big health and career wins. Visit seedthespirit.com or connect on Facebook: Seed the Spirit.  About Bernadette: Bernadette Boas is an executive leadership coach and founder of Ball of Fire Coaching. After 25+ years in corporate leadership (VP, Chief Knowledge Officer) and 18+ years coaching 400+ executives across Fortune 500 and high-growth organizations, she was fired for being "too difficult"—the best thing that happened to her. Now she helps leaders navigate burnout, reclaim their presence, and lead from their power. Website: balloffirecoaching.com | LinkedIn: linkedin.com/in/bernardetteboas  Resources & Related Episodes: → Take the Leadership Gap Diagnostic: https://balloffirecoaching.com/opt-in → Schedule Your Discovery Call: coachmebernadette.com/discoverycall → The Burnout Trap No One Talks About: https://balloffirecoaching.com/truth-about-burnout/ → Your Team Isn't Underperforming, They're Under-Directed: https://balloffirecoaching.com/clear-expectations/->The Non-Negotiable Leaders Miss and Why They End Up Micromanaging: https://balloffirecoaching.com/why-leaders-micromanage/  Subscribe & Follow: New episodes every Tuesday on Apple Podcasts, Spotify, YouTube, and Buzzsprout. Subscribe to stay connected and never miss an episode. LinkedIn: linkedin.com/in/bernardetteboas | Instagram: @shedthecorpbitch | Facebook: @shifttorichSupport the show

Welcome to another insightful episode of Build a Better Agency! This week, host Drew McLellan sits down with Lucy Stratton, CEO and longtime team member of AgencyEA, to explore her remarkable journey from entry-level sales assistant to sitting at the helm. If you've ever considered succession planning, agency leadership, or simply wondered what it takes to thrive within one organization for decades, this episode is tailor-made for you. Lucy Stratton shares her unique story, beginning with her move to Chicago and initial freelance work at AgencyEA, to ultimately steering the agency through an ESOP transition as CEO. Along the way, she discusses the value of deep institutional knowledge, the benefits and challenges of working with a tightly knit team, and why staying attuned to external perspectives helps avoid insularity as your agency evolves. Her first-hand account offers an authentic look at how agency culture, consistent growth, and intentional talent development contribute to long-term success. Together, Drew McLellan and Lucy Stratton unpack the practical realities of succession, including the importance of financial rigor, the surprises and challenges of moving from a specialized role into broad leadership, and how CEOs can balance the ever-present tension between creative vision and business responsibility. They explore how success metrics change for leaders, why leadership fulfillment needs to come from team development rather than individual wins, and strategies for staying innovative as an agency. Don't miss this candid conversation if you're navigating your own leadership path, pondering agency ownership, or looking for ways to foster both stability and creativity within your organization. By the end of this episode, you'll walk away with actionable insights on preparing for the top job, building great teams, and leading agencies into new, exciting chapters. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Navigating the unique journey from entry-level to agency CEO The value—and challenges—of growing within a single agency Retaining culture while avoiding insularity through fresh perspectives The evolving role and impact of experiential marketing Preparing for leadership transitions and the importance of open conversations Bridging gaps in financial rigor during ownership changes Finding new sources of fulfillment as CEO beyond individual achievement

On this episode of Destination on the Left, I talk with Story Clark, founder of TravelStorys GPS, about how mobile audio storytelling is transforming the way visitors experience destinations. Drawing from her background in conservation and history, Story shares how her platform helps travelers connect more deeply to place through immersive, location-based audio tours. We explore how destinations can stand out in a crowded digital landscape, the power of storytelling as a driver of memory and engagement, and how collaboration and shared platforms can elevate both small and large communities alike. What You Will Learn in This Episode: How Story's background in conservation and history inspired a mission to reconnect people to place Why storytelling is the "currency of memory" and how it drives deeper visitor engagement How mobile audio tours create immersive, hands-free experiences that enhance—not distract from—travel What differentiates a high-quality audio tour from DIY solutions and why user experience matters How shared platforms create visibility and opportunity for destinations of all sizes Why analytics and data collection are critical for proving tourism impact and guiding strategy What tools like QR codes and scavenger hunts can deepen engagement and capture valuable visitor insights Storytelling as the Foundation for Connection Story Clark built her company around a simple but powerful idea: people are losing their connection to place. She shares how her work in conservation and history revealed a growing disconnect between individuals and their surroundings, inspiring her to create a platform that uses storytelling to bridge that gap. Rather than focusing on facts alone, her approach emphasizes narrative—because stories are what people remember, share, and carry with them long after a visit.  Through mobile audio tours that sync with a visitor's location, Story and her team help destinations bring their stories to life in real time. As travelers walk, drive, or explore, they hear stories tied directly to what they're experiencing, creating a deeper emotional and sensory connection. This approach turns the smartphone into a tool for engagement rather than distraction, allowing visitors to stay present while still learning and discovering.  Designing for Experience, Not Just Technology In a crowded marketplace filled with apps and digital tools, Story explains that differentiation comes down to experience. She emphasizes the importance of quality storytelling, thoughtful production, and a deep understanding of user behavior. Her team acts as an advocate for the end user, helping destinations shape stories that resonate and are delivered at the right moment to maximize impact.  Equally important is the support and partnership provided to clients. Story highlights how many organizations underestimate the complexity of creating effective audio experiences and benefit from guided processes, production expertise, and ongoing collaboration. This hands-on approach ensures that each tour not only meets technical standards but also delivers a compelling and memorable experience for visitors.  Collaboration, Data, and the Future of Visitor Engagement A central theme throughout the conversation is collaboration, both between destinations and across marketing channels. Story's shared platform model allows multiple destinations to benefit from collective visibility, creating a "rising tide lifts all boats" effect. Smaller communities gain exposure alongside larger destinations, while travelers enjoy a seamless experience across regions.  Beyond storytelling, Story is focused on helping destinations better understand and influence visitor behavior. By integrating tools like QR codes, scavenger hunts, and user surveys, her platform provides actionable data and insights. This allows organizations to move beyond inspiration to measurable impact—demonstrating how engagement translates into longer stays, increased spending, and stronger community connections.  Resources: Website: travelstorys.com LinkedIn: https://www.linkedin.com/in/storyclark/ Contact: story@travelstorysgps.com 

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What happens when being the person everyone turns to becomes a habit of giving away your expertise for free? In this episode of Wickedly Smart Women, Anjel B. Hartwell and Amanda Goodwin continue the seven-part anniversary series exploring what comes after corporate and take on one of the most common ways accomplished women undervalue their expertise. Amanda shares how she learned to distinguish between external validation and a genuine value exchange, including the simple question she now asks when someone wants her time. If people constantly ask how you did something, seek your advice, want access to your network, or tell you they want to "pick your brain," this episode offers a powerful invitation to stop giving away what you have spent years developing and start recognizing the value of your expertise. What You Will Learn: How to recognize when people are consistently seeking your expertise. Why "Let me pick your brain" can be a sign that you have valuable intellectual property. How external validation can make it difficult to recognize the true value of your expertise. Why women can become conditioned to give away their knowledge without a meaningful value exchange. How to identify the questions people repeatedly ask you. How to turn frequently requested expertise into a professional offer. Why understanding your audience is essential when creating a high-value consulting offer. How social capital and professional connections can become valuable assets. Why "I'm hired for that" can be a powerful response to requests for free expertise. How to create a script for responding to requests for your time and knowledge. Why "help" can create confusion around whether a professional service is actually being purchased. How to evaluate whether your work and corporate environment are aligned with your values. Why being complete with a role does not mean you are done. How support can help experienced professionals recognize and package the value they already possess. Connect with Amanda Goodwin Wickedly Smart Women https://www.wickedlysmartwomen.com/ Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com

A robot showed up in everyone's pocket, and it changed how guests answered one simple question for an entire year. This episode of The Next Frontier Files rewinds to year four, when artificial intelligence collided with gut health, hormone balance, and a growing call to return to species-specific diet basics.Jenn Trepeck weaves together voices from across the year four of Salad With a Side of Fries to show which predictions about wellness coaching and technology came true and which the industry has already moved past.What You Will Learn in This Episode:✅ How artificial intelligence started shaping the conversation around personal health and wellness coaching back in year four✅ Why several guests pushed back on technology and pointed back to basic eating instead✅ How gut health, blood sugar, and hormone balance kept surfacing as a common thread across very different specialties✅ Which prediction about body positivity and the fitness industry turned out to be the most accurate in the show's historyThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Introduction to volume four of the Next Frontier Files miniseries and what to expect04:00 David Greenwalt raises artificial intelligence as a coming force in nutrigenomics05:36 Dr Jessie Hehmeyer discusses continuous glucose monitor data as personalized coaching06:27 Ted Kritsonis connects wearable technology to a possible virtual reality wellness future07:35 Deanna Yates warns about social media detox and reclaiming attention from dopamine loops09:18 Glenn Livingston and Chad Tackett both argue for back-to-basics eating and support10:45 Hally Brooke advocates for health coaching12:45 Three guests link gut health, blood sugar, and hormone balance under one cellular theme14:49 Nadine Artemis focuses on peptides, and Ellen Scanlon discusses the relevance of cannabis17:15 Jordan Syatt and Taylor Wessel both make predictions about body positivity reversing courseKEY TAKEAWAYS:

Sometimes the call arrives as curiosity. Sometimes it arrives as a diagnosis, a loss, or a door closing that you thought needed to stay open.What does it actually sound like when a woman stops overriding herself and starts listening?This compilation episode brings together some of the most honest moments from the Healing Heroines. Their stories are completely different: betrayal, chronic illness, rock bottom, emergency surgery, a slow and quiet unraveling. But the thread running through all of them is the same: a woman choosing to pay attention to what her life was asking of her, and deciding to answer.This is where the Healing Heroines begins.What You Will Learn[00:07:00] Dr. Debi Silber on rebuilding after total destruction[00:07:30] Laura on what she'd tell her younger self[00:08:30] Nerissa on trading "why me" for "what now"[00:10:30] Ashley on surrendering to the right path[00:13:00] Rebekah on making tea a three-minute ritual[00:16:00] Kristen on the body shutting you down[00:18:30] Alayna on healing as an inner world shift[00:21:30] Katherine on coming home to yourself with plant medicineConnect with The Heroines!Dr. Debi SilberLaura MahoneyNerissa BallandAshley KoffRebekah JordanKristen RazaAlayna BelquistKatherine PetrulloChandler StroudWebsite | LinkedIn | InstagramFeel like life might be inviting you into something more? Take the free quiz to discover where your call may be showing up.Not sure what to do with what you're feeling? Book a free call with Chandler to talk through what's coming up—and what your next step might be.Ready to answer the call? Healing Heroines is an intimate sisterhood for women ready to actively create more meaningful lives—together.Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

This podcast was previously recorded in 2022. The actionable recommendations apply even more today! Can you imagine employees and customers loving your brand so much that they'd consider or actually get a tattoo of the company logo? Hard Rock Cafe has documented cases of this happening among both staff and guests, and it is not a marketing stunt. It is the result of a specific, repeatable approach to culture and customer experience that Jim Knight breaks down on this episode of Doing CX Right with Stacy Sherman. This episode explores what he calls a tattoo-worthy brand and why that level of loyalty forms only when employees and customers feel a personal connection strong enough to mark it permanently. They also make a point directly relevant to any listener in this audience, regardless of title: "You may not be an executive, and you may or may not have direct reports. Yet, you have the power to be a major influencer of your organization's culture, lighting it up and making it rock from the inside out." The conversation that follows covers what leaders and individual employees must do day to day to build that level of connection on their own teams, including a specific method Stacy shares for measuring employee and customer satisfaction side by side. What You Will Learn How to redesign your interview process so multiple leaders ask different questions across multiple rounds instead of relying on one conversation to judge fit. Why customer experience results need an internal satisfaction score for employees, not only an external score for customers, and how to connect the two at the local office level. How to write job descriptions and performance conversations so customer experience expectations are stated up front instead of discovered later during a performance appraisal. Where to look for hiring candidates outside your own industry, including tour guides, improv actors, and people with nontraditional work backgrounds who bring adaptability to customer facing roles. Why replacing annual performance appraisals with monthly one on one conversations keeps employees clear on what they are accountable for before a survey score arrives. Learn more at DoingCXRight.com and subscribe to the newsletter for more actionable strategies.

WHAT YOU WILL LEARN What body recomposition actually means and why it matters after 40 Why the scale often stalls or moves slowly when muscle is being built and fat is being lost simultaneously How to measure real progress beyond the scale Why strength training creates different results than cardio and why that is a good thing How to trust the process when the number does not reflect the work PRIMARY BELIEF SHIFT Current belief: If the scale is not moving, I am not making progress. New belief: The scale is one data point. What is happening to my body right now may not show up on a scale, but it is real and it matters. Message Jason on Facebook Follow Jason Cook in InstagramFollow Jason Cook on FBEmail Jason Cook here jason@lwcvip.comClient Results click hereJoin the Life Warrior Metabolism CommunitySupplements

We'd love to hear from you. Send us fan mail!Your high-potential just hit a ceiling she can't see. Your strong contributor is running a toxic sub-team and you're not sure how to course-correct without losing him. Your new promotion deserves better than a "good luck" and a handbook.Executive coaching is the $20 billion industry you're underusing.Most HR leaders and hiring managers know coaching works; the ROI is proven, engagement lifts, retention improves. But most don't hire coaches, or when they do, they hire badly. They lack effective vetting questions, and a framework that doesn't just rely on a certificate that doesn't carry any weight if someone can't actually create change.This week on Shedding the Corporate Bitch, Bernadette walks through the exact framework she uses to evaluate coaches for her 400+ executive clients. It includes 15 total questions; 10 universal ones every leader should ask, plus 5 critical ones if you're an HR or business leaders investing in coaching for your organization.What You Will Learn• How to accelerate high potentials and fix struggling teams through the right coach match• The 15-question vetting framework that separates great coaches from poor hires• Red flags in coach selection and how to spot them in your first conversation• Why chemistry alone is not enough and not all certficates and credentials are a quaranteeKey Quote:"The best leaders in the world have coaches. It's not because they're broken. It's because they want to show up as the best leader they can be."Episode Chapters0:00 — Introduction0:32 — Why Leaders Don't Hire Coaches (Even When Coaching Works)1:30 — Who This Episode Is For3:35 — Why Coaching Matters and the ROI5:59 — Common Hiring Mistakes Leaders Make8:00 — The 10 Universal Vetting Questions32:55 — The 5 HR-Specific Vetting Questions35:48 — How to Make Your Final Decision37:35 — Your Challenge This Week38:00 — Closing Invitation and Next StepsWant to determine if there are leadership gaps that need attention? Take our free Leadership Gap Diagnostic that takes 10 minutes and pinpoints exactly where you need support. Get started: https://balloffirecoaching.com/opt-inAbout Bernadette BoasBernadette Boas is an executive leadership coach, founder of Ball of Fire Coaching, and author of Shedding the Corporate Bitch. With 25+ years in corporate leadership roles (VP and Chief Knowledge Officer) and 16+ years coaching 400+ executives across Fortune 500 and high-growth companies, she transforms leaders and teams.About Shedding the Corporate BitchEvery episode transforms today's managers into tomorrow's powerhouse leaders. Subscribe on Apple Podcasts, Spotify, YouTube, or wherever you listen.Support the show

Welcome to a solo episode of Build a Better Agency! In this candid and thought-provoking installment, Drew McLellan tackles a crucial aspect of agency life that many leaders eventually confront—whether or not to take on a business partner. If you've ever found yourself yearning for someone to share the load, or wondering if partnership could be the solution to your fatigue or succession worries, this episode is a must-listen. Drawing on decades of experience as both an agency owner and consultant, Drew McLellan breaks down the realities of agency partnerships, cautioning leaders to be mindful of the pressures—industry consolidation, slower growth, shrinking profits, succession uncertainty, and the transformative impacts of AI—that might make partnership seem like an easy way out. Instead, he presents a practical, two-layered framework for evaluating if a partnership truly serves your business and personal goals: first, by outlining 9 universal non-negotiables that any candidate must clear, and second, by prompting deep self-reflection to determine if a partner is truly the right fit for you. You'll learn to distinguish between needing a partner versus simply wanting a strong number two, how to identify red flags in potential partners, and why urgent or emotional decisions can lock you into difficult, often irreversible arrangements. Drew McLellan also shares actionable advice on alternatives—like compensation structures or peer support—that may better address your needs without the complexity of new ownership. Whether you're actively considering a partnership, responding to industry trends, or simply feeling the unique pressures of agency ownership, this episode will give you the clarity, criteria, and confidence to make the best decision for the future of your business and your own peace of mind. Don't miss Drew McLellan's expert guidance on one of the most impactful choices any agency owner can make. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: The realities and pressures driving agency owners to consider partnerships Universal non-negotiables for evaluating potential business partners Distinguishing between needing a partner versus a strong number two Common partnership myths and how they lead to costly mistakes Why internal alignment and self-awareness are critical before pursuing partnership Alternatives to partnership for agency owners seeking support or relief The high stakes and lasting impact of making the wrong partnership decision  

On this episode of Destination on the Left, I talk with Patrick, a documentary filmmaker and creator of Made with Love, a series that shines a light on artisans, their crafts, and the traditions behind them. Patrick shares how a project born during the COVID-19 pandemic evolved into a television series and a collection of small-group artisan tours designed to bring travelers behind the scenes and into deeper connection with the people and places they visit. We discuss the value of authentic storytelling, the unexpected overlap between filmmaking and tour operations, and how tourism can help preserve cultural traditions while creating meaningful connections between travelers and local communities. What You Will Learn in This Episode: How a personal family experience during the pandemic inspired the creation of Made with Love Why authentic human connections can create more lasting travel memories than visiting well-known attractions alone How Patrick transitioned from documentary filmmaking into creating bespoke, small-group artisan tours What makes working with local producers and community connections essential to authentic cultural storytelling How tourism can support artisans while helping preserve crafts, traditions, and cultural heritage Why small-group experiences can foster meaningful connections between travelers, artisans, and fellow guests What destinations and tour operators can learn from creating story-driven experiences rooted in local people and place From Filmmaking to Meaningful Travel Experiences Patrick's journey into tourism began with documentary filmmaking and a desire to share the people and places he encountered while producing Made with Love. During a year living in Bologna, Italy, with his family during the COVID-19 pandemic, he discovered the depth of Italy's artisan culture and saw firsthand how shutdowns and the absence of tourism were affecting local makers. Their passion and dedication resonated with him, inspiring him to use his storytelling skills to give these artisans a platform.  That experience eventually led to the creation of Made with Love as a television series and, later, the development of artisan-focused tours. As Patrick explains, the skills required to produce television translate surprisingly well to tour operations, from managing logistics and accommodations to creating itineraries and taking care of a group. More importantly, both forms of work depend on understanding people and creating an experience that allows their stories to come through authentically.  Putting Authenticity and Human Connection at the Center One of the central themes Patrick explores is the difference between simply seeing a destination and genuinely connecting with it. While iconic attractions remain important, he believes travelers often remember the people they meet and the stories they hear long after the trip is over. His tours are intentionally designed to move beyond crowded hotspots and give guests opportunities to meet artisans in their workshops, ask questions, and experience their crafts firsthand.  The small size of the groups helps make those connections possible. Patrick shares how artisans who had never welcomed travelers into their studios have embraced the opportunity to share their work, while guests gain a more personal understanding of the communities they are visiting. Those shared experiences also create connections among travelers themselves, with guests returning for additional Made with Love tours in other countries.  Tourism as a Tool for Preserving Craft and Culture At the heart of Made with Love is a mission to support artisans and help preserve the crafts and traditions that contribute to a community's cultural identity. Patrick shares stories of generational artisans, including families who have practiced the same craft for many generations, and describes the importance of creating opportunities for these makers to share their work with visitors.  The relationship can benefit everyone involved. Travelers gain access to experiences they might not otherwise encounter, while artisans have an opportunity to share their knowledge and generate additional income through guest purchases. As Patrick looks toward expanding the series and tours into new countries, he emphasizes the importance of working with local producers and community connections to identify crafts that are genuinely rooted in each destination. For him, authentic storytelling starts with listening to local people and allowing their culture and traditions to shape the experience.  Resources: Made with Love on PBS: pbs.org/show/made-with-love/ LinkedIn: https://www.linkedin.com/in/patrick-greene-34a9876/

  Work with me

Special thanks to Triangle for sponsoring this episode. Triangle's founder, Matt, is offering a complimentary one-hour strategy session for founders seeking to grow their personal brand. I can't recommend this service enough, and get in quick as there are only three remaining slots available this month! Get in touch at matt@mattswain.com or book directly at https://www.triangle-branding.com/book-a-call   What if the secret to peak performance wasn't about working harder, but about removing the masks we wear and connecting to what truly matters? In this episode of World's Greatest Business Thinkers, host Nick Hague sits down with Ben Crowe, Director at Mojo Crowe, elite performance coach, and author of Where the Light Gets In, to explore what really drives extraordinary performance. Drawing on his work with Nike, Ash Barty, and Richmond Football Club, Ben reveals why vulnerability, psychological safety, and intrinsic motivation can be more powerful than pressure, expectations, and external rewards.  He explains how separating identity from outcomes can help leaders stay grounded, why play, purpose, and potential fuel sustainable excellence, and how replacing expectations with clear intentions can transform performance under pressure. Ben also shares the mindset behind Richmond's remarkable transformation and practical techniques for finding calm and focus in high-stakes moments. Ultimately, this conversation challenges conventional ideas about success, showing why the path to peak performance starts not with becoming more, but with recognizing that you are already enough.  What You Will Learn: How to Separate Identity from Outcome The Three Intrinsic Motivations Framework How to Ban the Word "Expectations" to Eliminate Pressure Why Vulnerability Is Your Competitive Advantage The "I Am Enough, But I'm Not Done Yet" Belief System From Perfectionism to Connection: The Richmond Tigers Case Study Practical Flow Hacks for High-Pressure Moments   If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts.   About the Guest: Ben Crowe is a renowned mindset coach, performance strategist, and bestselling author who has worked with elite athletes, global sports teams, and Fortune 500 organizations. A former Nike leader, Ben draws on decades of experience to help high performers redefine success through purpose, play, and potential. His work with Richmond Football Club and world No. 1 tennis player Ash Barty demonstrates the power of vulnerability and connection in unlocking extraordinary performance. Through Mojo Crowe, Ben brings these principles to leaders and teams worldwide. He is also the best-selling author of 'Where the Light Gets In.'   Quotes: "The best organizations share three qualities: they're purpose-driven, values-based, and they're performance focused." "Leadership is not about having all the answers; it's about creating an environment to help others realize their potential." "Connection is one of the last truly great competitive advantages inside organizational culture because your competitors can't see it, so they can't defend against it." "Do the right thing for the right reason in the right way at the right time with the right people. If the word wrong is in any of those five, it's the quickest way to identify what might be going wrong."   Keywords: Primary Keywords (Core Themes): mindset coaching, performance anxiety, intrinsic motivation, vulnerability in leadership, psychological safety, expectation management, purpose-driven culture, belief systems, flow state, personal identity vs. performance Secondary Keywords (Related Subtopics): authenticity in business, self-compassion, intrinsic vs. extrinsic motivation, leadership vulnerability, confidence building, play state vs. fear state, redefining success, imposter syndrome, team connection, organizational culture transformation   Episode Resources: Ben Crowe on LinkedIn Mojo Crowe Website World's Greatest Business Thinkers on Apple Podcasts World's Greatest Business Thinkers on Spotify World's Greatest Business Thinkers on YouTube

On this episode of Destination on the Left, I talk with Matt Pivarnik, a community development leader with nearly 27 years of experience across destination development, destination stewardship, tourism marketing, economic development, and legislative success. Drawing on his work in Tulsa, Topeka, and now Myrtle Beach, Matt shares why he sees tourism as an important part of broader community and economic development. We discuss the power of trust and collaboration, the organizational model taking shape in Myrtle Beach, and why communities need to balance the immediate demands of tourism marketing with long-term investments in their people, infrastructure, and future. What You Will Learn in This Episode: How tourism-related economic development can broaden the way communities think about tourism and destination development Why trust, collaboration, and putting community interests ahead of organizational egos are essential to successful communities How Myrtle Beach is creating a collaborative structure that allows distinct organizations to work alongside one another Why sharing services, resources, and expertise can help community organizations operate more effectively How destinations can balance the pressure for immediate visitation with long-term investments in tourism product and community development What Matt and his colleagues learned from listening to residents as they developed the Collaborate 2031 community strategy Why clear governance and financial "fences" are important for accountability and responsible stewardship of public dollars From Destination Marketing to Community Development Matt describes his career as a journey through the many interconnected pieces of community development. While destination marketing is an important part of the work, he believes the industry is increasingly recognizing the connection between tourism, economic development, destination development, and community stewardship. He shares his excitement about the emerging idea of "tourism-related economic development" and what it means to think intentionally about attracting attractions, assets, investment, and opportunities that strengthen a community.  That broader perspective also changes how Matt thinks about destination competitiveness. In Myrtle Beach, the beach is an extraordinary asset, but he points to the historic communities, cultural experiences, restaurants, waterways, and other distinctive places that surround it. Creating a compelling destination isn't only about promoting the most recognizable attraction. It is about understanding what makes a community unique and finding ways to tell the larger story.  Building Collaboration Without Losing Organizational Identity A significant part of the conversation focuses on the collaborative model developing in Myrtle Beach. Matt explains how having multiple organizations working toward economic and community development can create confusion when their roles aren't clearly defined. Rather than putting one organization "under" another, he believes organizations are more effective when they operate alongside one another, maintaining their individual responsibilities while sharing resources and working toward common goals.  That approach creates opportunities to share services such as finance, human resources, IT, data, and office space while preserving the autonomy of each organization. Matt also emphasizes that collaboration requires more than a new organizational chart. It requires trust and a willingness to set aside egos. He reflects on his experience in Topeka, where organizational leaders ultimately focused less on protecting individual entities and more on asking what was best for the community and its economy. That shift opened the door to deeper collaboration and a more effective way of working together.  Planning for the Community's Future Myrtle Beach's rapid growth makes long-term thinking especially important. Matt describes the challenge of balancing the need to generate visitation today with the responsibility to invest in the destination's product, infrastructure, and quality of life for the future. With significant growth in both tourism and the resident population, the community is increasingly focused on understanding resident sentiment and making sure the people who live there have a voice in shaping what comes next.  That thinking is at the heart of Collaborate 2031, a five-year, community-wide strategy shaped through conversations with residents, focus groups, and stakeholders across the county's 15 communities. Matt explains why the plan is intentionally focused on measurable progress rather than simply creating a long-range vision or using the strategy as a fundraising exercise. Once priorities are established, the goal is to determine which organizations are best positioned to take responsibility and then ensure they have the resources necessary to follow through. For Matt, the ultimate measure of successful collaboration is simple: communities where development organizations work together are better positioned to move their economies forward, while communities where those organizations compete with one another risk falling behind.  Resources: Website: greatermyrtlebeachcollaborative.com(opens in new tab) LinkedIn: https://www.linkedin.com/in/chrisfairresonance/

Personalized wellness is reshaping the entire health conversation, and this new The Next Frontier Files episode proves the old rulebook is officially closed for good. From psychedelics and genetic testing to women's health investment and metabolic health, expert guests from year three of Salad with a Side of Fries reveal the trends that would become some of the biggest wellness breakthroughs, long before the headlines ever catch up.Host Jenn Trepeck shares the ideas from year three of Salad with a Side of Fries, revisiting the boldest predictions, the holistic health conversations, and the recurring threads that shaped where wellness was headed next.What You Will Learn in This Episode:✅ Why the future of health is built on personalized nutrition and genetics rather than one-size-fits-all rules✅ How psychedelics and microdosing are entering the mainstream conversation around consciousness and healing✅ Why metabolic health is being named as the true root cause behind most chronic disease✅ How accessible wellness and honest food conversations are becoming the next big shift in the industryThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 A preview of year three, covering psychedelics, genetics, women's health, and personalized wellness03:59 Alexander Carter suggests looking at the individual and questions following the wellness rules05:03 Daniel Sanders and Peter Reitano discuss psychedelics, consciousness, and life extension research07:17 A raw, unscripted mental health conversation shows instead of tells during Awareness Month08:32 Dr. Lisa Oldson connects genetic testing and artificial intelligence to future personalized nutrition09:57 David Frost on gene editing, BRCA, and the ethics of enhancement technology11:20 Sophia DeSantis shares her fertility story and why alternative medicine and modern care can coexist12:23 Marie Van Blerkom exposes the shocking lack of female health companies on the stock exchange13:42 Erica Stein and Aly French challenge food inequality and call for truly accessible wellness15:35 Guests discuss trauma, anti-aging, longevity and aging well17:34 Hope Pedraza links gut health work to spirituality, human design, and total wellness18:28 Dr. Mariza Snyder names metabolic health as the real root cause behind most chronic disease19:54 Justine Ang Fonte hopes the next wellness frontier is genuine body affirmation over profit-driven trends20:20 Jenn ties up her thoughts on year threeKEY TAKEAWAYS:

We weren't planning to rebrand. That is, until Chandler received an unexpected email during a recent family vacation. But what started as an inconvenient problem turned into something she couldn't ignore, and ultimately, a profound realization over breakfast in her kitchen that brought her to tears in the best possible way.What if the disruption you didn't ask for is actually pointing you in the right direction?Introducing The Healing Heroines Podcast—a place to discover what your own heroine story might look like. You'll still hear the true stories of women who have moved through life-changing experiences and the trusted guides who've helped shape those journeys. But the Healing Heroines is becoming something more: a place for women who've built lives they're grateful for, and still feel the pull toward something more.Listen to this solo episode for the full story behind the rebrand—and what's ahead in this next chapter.What You Will Learn[00:09:30] Chandler's trademark challenge and what it really forced her to see[00:12:00] Why Healing Heroines wasn't plan B but the real name all along[00:13:30] The heroines were always the center, not a subset[00:15:30] Why Chandler's heart wasn't fully in the membership relaunch[00:16:00] The hero's journey and where the guides really fit[00:19:00] Creating spaces where women can write and share their own story[00:22:30] The reel that stopped Chandler cold and the deep remembering it unlocked[00:26:30] How Homecoming was born and what it's meant to give womenResources MentionedThe Body Keeps the Score by Bessel van der KolkLet's Connect!Chandler StroudWebsite | LinkedIn | InstagramFeel like life might be inviting you into something more? Take the free quiz to discover where your call may be showing up.Not sure what to do with what you're feeling? Book a free call with Chandler to talk through what's coming up—and what your next step might be.Ready to answer the call? Healing Heroines is an intimate sisterhood for women ready to actively create more meaningful lives—together.Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

How do you know you're ready for a change in your career? In this episode of UNITED State of Women, Julie Deem sits down with Robyn Whaley at Global Leadership Summit. Robyn is the executive director at Cross America Community Center.Julie and Robyn talk about what it looks like to lead while still figuring things out, why our previous experiences often prepare us for opportunities we never saw coming, and how leaders can create space for younger generations to use their gifts and influence.Robyn also shares how she is helping Cross America expand its reach by empowering youth, experimenting with new ideas, and finding creative ways to connect with more people. With a mission to send crosses and messages of salvation to every household in the United States, Cross America is thinking big, trying new things, and learning along the way.What You Will Learn:How surrender can create space for unexpected leadership opportunities.Why patience is an important part of discerning your next step.How previous experiences can prepare you for leadership in unexpected ways.Why effective leaders need to remain willing to learn and grow.How leaders can empower younger generations to contribute their gifts and ideas.Why experimentation and flexibility are essential when pursuing a big mission.How to recognize when an idea isn't working and know when to shift directions.Why staying positive doesn't mean dismissing someone's difficult experience.How empathy can strengthen relationships within a team.Ways leaders can keep their teams focused on the bigger picture.FAQ:What is Cross America Community Center?Cross America Community Center is a ministry with a mission to send crosses and messages of salvation to every household in the United States. The organization also has a coffee shop, gift shop, podcast studio, and other community resources.How can past experiences prepare you for an unexpected leadership role?Previous jobs can develop skills that become valuable in future roles, even when the connection isn't obvious at the time. Experience working with international students and teaching PE helped develop communication, relationship-building, adaptability, and the ability to connect with young people.How can leaders empower younger generations?Leaders can create opportunities for young people to contribute, invite them into the mission, listen to their ideas, and give them meaningful ways to use their gifts. CrossAmerica is intentionally working to bring more youth and youth groups into its mission.Thank you Crossroads for hosting Global Leadership Summit in Kokomo and for inviting UNITED State of Women to record live at the conference!!Crossroads Community Church:https://ecrossroads.org/Learn more about Cross America Community Center:https://crossamerica.net/Global Leadership Summit:https://www.globalleadership.org/summitLearn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Fear and shame get short-term results. They also burn people out, destroy trust, and make flourishing impossible, which is why those results rarely last. Host Ashish Kothari sits down with Laura Berland and Evan Harrel, founders of the Center for Compassionate Leadership (1,200+ leaders trained across 75 countries), to unpack why compassionate leadership matters most in the age of AI, and why it is the opposite of being nice. It means setting boundaries, delivering hard feedback, and holding people accountable while protecting their dignity.You'll hear how a single interview question quietly reshaped an entire hospital network, and why the ripple reached the receptionist at the front door. You'll get three moves any leader can make this week without waiting for permission, starting with the boundary you've been avoiding. If you lead a team and suspect command-and-control is costing you more than it delivers, this conversation is your way out.What You Will Learn:1. Ask what AI can elevate, not what it can replace.Replacement thinking stagnates. Elevation thinking compounds. Before your next AI decision, ask what human capability this tool could amplify.2. Compassion is not niceness.Nice avoids the hard conversation because it wants to be liked. Compassion speaks truth with dignity: "It's not okay for you to do this, and I believe you can do better, and I will help you do better."3. Regulate before you deliver hard feedback.Feedback given from anger arrives with a closed heart and a verdict already reached. Ground yourself first, then lead with curiosity about what's missing.4. One small move in a role, routine, or network. Culture follows.A hospital shifted its entire culture with a single interview question. Steal the meeting prompt: "Tell me one way you can be supported or challenged this week."5. Go first. The ripple travels further than you think.Compassionate acts move at least three degrees of contact. Set one boundary this week with kindness, or reach out to one person for no reason other than connection.Episode Chapters: 00:00 Opening framing on AI, workplace humanity, and the risk of treating people as expendable.05:20 Why leaders need to recognize interdependence rather than rely on individualism and control.09:07 Compassion versus “being nice”: accountability, hard feedback, and dignity can coexist.18:19 A hospital leader's small hiring change that helped shift a culture toward compassion.27:38 The story of a middle manager building grassroots support during organizational burnout and resistance.45:08 Three practical actions leaders can take immediately: invite support, set a kind boundary, and build a new human connection.Resources:Connect with the GuestsLinkedIn: Laura BerlandLinkedIn: Evan HarrelWebsite: Center For Compassionate LeadershipConnect with the HostLinkedIn: Ashish KothariWebsite: Happiness SquadBook: Hardwired For HappinessYouTube: Happiness Squad ChannelTEDx: How to make flourishing your competitive edgeIf this conversation sparked something for you, please subscribe and leave a review, it takes 30 seconds and helps more people discover the show.

Grace is not God tolerating you. Grace is full and free access to all that the Father is and all that He has. FREE DAILY DEVOTIONALS A short word from the Word in your inbox every morning. Free, and you can start today. https://increaseministries.com/start-here JOIN THE INCREASE ACADEMY Live morning calls, the 12 month discipleship path, and a community of believers growing together. https://increaseacademy.com KINGDOM LAUNCHPAD You know you're called. This is where you finally get started. https://www.skool.com/kingdom-launchpad-6884 MY BOOKS Short, practical reads on faith, identity, and increase. Most you can finish in one sitting. https://increaseministries.com/books LISTEN ON SPOTIFY Take the teaching with you. Every message on audio. https://open.spotify.com/show/5qwNtJ3M2ZQOnrTzXhMqZI SUBSCRIBE ON YOUTUBE New teaching every week. Hit subscribe so you don't miss it. https://www.youtube.com/@TravisPeters/videos GIVE Your giving puts this teaching in front of believers who need it. https://increaseministries.com/give ABOUT THIS TEACHING Most of the struggles we stay stuck in are not a grace problem. They are a perspective problem. We do not understand our relationship with the Father. In this teaching from Romans 5:1-2 in the Amplified Bible, we look at what it means to be justified, which the Amplified defines as acquitted of sin and declared blameless before God. Acquitted means every charge against you has been dropped. Then we walk into the remarkable state of grace you already stand in, firmly, safely and securely, and I give you the definition of grace I want you to write down. I also show you why you already know how to receive from God. You did it with salvation. You heard something, you prayed something, and you believed you received it with no proof at all. That is faith, and it is the same process for everything else. This is Part 17 of the Growing in God series, taught live on our morning call inside the Increase Academy. WHAT YOU WILL LEARN What justified actually means in Romans 5:1 (acquitted, all charges dropped) Why you already have faith, and how you proved it at salvation What the remarkable state of grace is and why you are already standing in it The definition of grace: full and free access to all the Father is and all He has Why God is not tolerating your access, He wants to give it to you How to approach the throne of grace boldly instead of timidly Why the fear of missing God's will is keeping good people frozen CHAPTERS 0:00 Why most of our struggles trace back to one misunderstanding 1:32 Romans 5:1 and what justified actually means 3:01 Acquitted: every charge against you has been dropped 3:37 You already used faith once, and here is how 7:54 Romans 5:2 and the remarkable state of grace you stand in 10:19 Grace defined: full and free access to all He is and all He has 10:54 The fridge and the pantry at my dad's house 14:12 Hebrews 4:16: come to the throne boldly 15:11 Stop being afraid of missing God's will 18:59 Prayer SCRIPTURES REFERENCED Romans 5:1-2 (Amplified, and the Passion Translation on permanent access) Romans 8:15 (the spirit of adoption, Abba Father) Romans 8:32 (He freely gave His Son, will He not freely give us all things) Romans 12:2 (renew your mind) Hebrews 4:16 (the throne of grace) 1 Peter 4:10 (stewarding the grace God gave you) If this teaching helped you, like the video and leave a comment with what stood out to you. It helps more believers find it. Stay strong. I'm in your corner. Trav #Grace #Romans5 #BibleStudy #ChristianTeaching #AmplifiedBible #Justified #Hebrews416 #FaithTeaching #NewCovenant #IncreaseMinistries

Sowing and reaping is not karma and it is not luck. It is a spiritual law God set in place, and He told us exactly how it works. FREE DAILY DEVOTIONALS A short word from the Word in your inbox every morning. Free, and you can start today. https://increaseministries.com/start-here JOIN THE INCREASE ACADEMY Live morning calls, the 12 month discipleship path, and a community of believers growing together. https://increaseacademy.com KINGDOM LAUNCHPAD You know you're called. This is where you finally get started. https://www.skool.com/kingdom-launchpad-6884 MY BOOKS Short, practical reads on faith, identity, and increase. Most you can finish in one sitting. https://increaseministries.com/books LISTEN ON SPOTIFY Take the teaching with you. Every message on audio. https://open.spotify.com/show/5qwNtJ3M2ZQOnrTzXhMqZI SUBSCRIBE ON YOUTUBE New teaching every week. Hit subscribe so you don't miss it. https://www.youtube.com/@TravisPeters/videos GIVE Your giving puts this teaching in front of believers who need it. https://increaseministries.com/give ABOUT THIS TEACHING In this teaching from 2 Corinthians 9:6-8 in the Amplified Bible, we walk verse by verse through the law of sowing and reaping, why Paul explained it using farming, and why it applies to far more than money. Your time, your help, your encouragement, and your gifts are all seed. You will also see the verse I have prayed in first person for almost 20 years, and how to receive God's promise of provision the exact same way you received salvation. By faith. Not by sight. This is Part 18 of the Growing in God series, taught live on our morning call inside the Increase Academy. WHAT YOU WILL LEARN - How the law of sowing and reaping actually works - Why sowing sparingly still produces a harvest - What generous really means (open handed) - Why God loves a cheerful, heartfelt giver - What all grace and every earthly blessing includes - What it means to be completely self sufficient in Him - How to receive by faith when circumstances say otherwise CHAPTERS 0:00 Welcome and today's encouragement 1:35 2 Corinthians 9:6 and the context of the offering 3:17 Sow sparingly or sow generously: how the law works 7:42 Why this law is not only about money 10:42 A lifestyle of sowing creates a lifestyle of reaping 13:29 Verse 7: God loves a cheerful giver 15:13 Verse 8: all grace, every favor, and earthly blessing 19:49 How to receive it by faith, just like salvation 23:56 Prayer and declaration SCRIPTURES REFERENCED 2 Corinthians 9:6-8 (Amplified and Amplified Classic) Galatians 6:7 Matthew 6:33 Genesis 1:26 1 Corinthians 6:17 2 Corinthians 5:7 If this teaching helped you, like the video and leave a comment with what stood out to you. It helps more believers find it. Stay strong. I'm in your corner. Trav #SowingAndReaping #2Corinthians98 #BibleStudy #ChristianTeaching #Generosity #CheerfulGiver #AmplifiedBible #FaithNotSight #GodsProvision #IncreaseMinistries

How can credit unions use AI and digital lending tools without losing the human relationships that set them apart? Al Gregory, Chief Lending Officer at Securityplus Federal Credit Union, joins Mark Ritter to explain why technology should support, not replace, experienced judgment in commercial lending.Al shares his path from bank teller to CUSO CEO and credit union lending executive, along with the lessons that shaped his approach to member business lending, credit administration, and strategic partnerships. Mark and Al discuss how a mid-sized credit union can compete in a major market through community investment, local relationships, and service that creates measurable value for members. They also explore AI in loan underwriting, the future of office commercial real estate, changing borrower expectations, and the responsibility credit union leaders carry when lending members' money.What You Will Learn in This Episode:✅How Al Gregory progressed from bank teller to CUSO CEO and Chief Lending Officer✅How CUSO experience can strengthen credit union partnerships, governance, underwriting, and member business lending✅How credit unions can balance digital lending efficiency with personal service and experienced credit judgment✅Why community investment helps a mid-sized credit union compete in a crowded metropolitan market✅How AI, office commercial real estate, and changing borrower expectations may shape the lending marketSubscribe to Credit Union Conversations for practical insights on credit union leadership, commercial lending, loan growth, and member business lending. Connect with MBFS to explore business lending support, loan servicing, back-office solutions, and credit union partnerships.TIMESTAMPS:00:00 Mark introduces Al Gregory of Securityplus Federal Credit Union02:55 Al's career journey from bank teller to credit union Chief Lending Officer06:03 The history, membership, and growth of Securityplus Federal Credit Union09:29 How borrower expectations and communication have changed across generations16:02 How leading a CUSO shaped Al's approach to credit union partnerships and commercial lending18:31 Balancing digital lending, AI, personal service, and responsible credit decisions21:16 How community investment helps Securityplus compete in the Baltimore market24:05 How technology and agentic AI are changing the Chief Lending Officer role25:29 Al's outlook for office commercial real estate, AI governance, and the lending marketKEY TAKEAWAYS:

Welcome to another insightful episode of Build a Better Agency! This week, host Drew McLellan is joined by industry veteran Laurence Metrick, founder of Trailer Works and author of the new book Your Audience Has a Heart, Not Just a Profile. Together, they tackle the timely and complex intersection of AI, agency life, and the enduring value of genuine human connection. Drawing on over three decades of agency experience, Laurence Metrick shares stories and lessons from both his career journey and his latest book. They examine how the increasing reliance on AI for pattern recognition, speed, and even emotional insights is reshaping both client expectations and agency roles. Laurence Metrick makes a compelling case for why care—not just creativity—is the new currency for agencies that want to serve and retain their most valuable clients in an AI-rich marketplace. The conversation dives deep into practical strategies for infusing more humanity into agency work, including unique staff training approaches, the importance of storytelling, and staying curious about real human experiences. Drew McLellan and Laurence Metrick discuss observational research techniques—like the "cocktail party focus group"—and why true insight into client audiences can never be fully automated. Real-world anecdotes, from tennis club revelations to sleep clinic advertising, illustrate how nuanced understanding, empathy, and direct observation lead to greater effectiveness than mere technological efficiency ever could. If you're asking yourself how to future-proof your agency in the age of automation—or simply seeking inspiration to reconnect with the heart of your work—this episode is a must-listen. You'll walk away with actionable ideas for cultivating deeper team and client relationships, leveraging technology wisely, and ensuring your agency's unique value shines brighter than ever. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: The enduring value of human insight in an AI-driven world Care as the new creativity: strengthening client and customer connections Why efficiency doesn't always lead to effectiveness in marketing The evolving role of agencies as creative conductors and curators Teaching the next generation to observe and understand real human behavior Reviving fieldwork and in-person experiences for deeper audience insights Adapting agency structures for a future of storytelling and nimble teams

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What happens when you accomplish everything you set out to achieve, yet still feel like something deeper is calling you forward? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Cassandra Crawley Mayo, bestselling author, dynamic speaker, and podcast host who made history as the first African American woman to hold every corporate leadership role she has held. Cassandra also shares the lessons she learned after becoming a bestselling author, including how to develop discernment when opportunities and offers begin coming your way. She explains why building a personal board of directors can help women navigate entrepreneurship without trying to do everything alone. This conversation is especially meaningful for high-achieving women who have spent decades building successful careers but know there is something more they are meant to do.    What You Will Learn: How being the first African American woman in multiple corporate roles shaped Cassandra's leadership journey. Why achieving a long-held retirement goal does not necessarily mean your purpose ends there. How to recognize the internal barriers that can keep you from pursuing your next chapter. Why recognizing what is holding you back is an essential first step toward change. How to interrupt limiting patterns and embrace what your experiences have taught you. Why building a personal board of directors can make entrepreneurship more sustainable. How mentors, coaches, financial professionals, attorneys, and spiritual advisors can support your growth. Why discernment becomes especially important when success attracts new opportunities and offers. How women can avoid scams and costly mistakes when investing in their businesses. Why trying to do everything yourself can recreate the burnout you experienced in corporate. How to recognize when your successful career is no longer aligned with your deeper purpose. Why living with regret can be more painful than taking the risk to pursue a more authentic life. How to move from looking successful on the outside to feeling fulfilled on the inside.   Connect with Cassandra Crawley Mayo Website https://cassandracrawley.com/ Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com

On this episode of Destination on the Left, I talk with Chris Fair, President and CEO of Resonance. Drawing on his background in journalism, destination marketing, and futures studies, Chris shares how destinations can use data-driven insights to better understand their strengths, identify opportunities, and build authentic brands that stand out in an increasingly competitive marketplace. We discuss the relationship between destination development and marketing, why collaboration across organizations is essential, and how communities can align around a shared narrative that supports tourism, economic development, and long-term prosperity. What You Will Learn in This Episode: How destinations can evaluate the gap between performance and public perception Why authentic, focused place branding is more effective than trying to appeal to everyone What Resonance's Best Cities rankings reveal about livability, lovability, and prosperity How performance, perception, and community aspiration work together to shape destination strategy Why destination marketing organizations and economic development organizations should collaborate more closely How creating a shared narrative helps communities strengthen their reputation and attract visitors, talent, and investment What practical steps destination leaders can take to prioritize resources and build long-term competitive advantage Beyond "Beige": Finding an Authentic Destination Narrative Chris explains that one of the greatest challenges destinations face isn't overcoming negative perceptions—it's overcoming a lack of perception altogether. Many communities have exceptional experiences to offer but struggle to communicate what makes them distinct. Instead of trying to promote every possible attraction, successful destinations identify the unique story that reflects both who they are and what audiences value most.  He shares how Resonance helps destinations diagnose where they stand by comparing performance with perception. When communities understand whether they need stronger destination development, better branding, or a combination of both, they can focus their resources more strategically. Rather than trying to be everything to everyone, Chris encourages destination leaders to identify what belongs in their "storefront window"—the defining experience or story that invites people to discover everything else the destination has to offer.  Using Data to Guide Smarter Destination Strategy Chris discusses the framework behind Resonance's America's Best Cities rankings, which evaluate destinations through three interconnected lenses: livability, lovability, and prosperity. These rankings measure everything from parks, restaurants, shopping, and cultural attractions to economic opportunity, infrastructure, education, and quality of life, providing communities with a clearer understanding of how they perform compared to their peers.  Beyond performance data, Chris emphasizes the importance of combining research on public perception with the aspirations of local residents and businesses. By studying performance, perception, and aspiration together, destinations can uncover opportunities that traditional research alone may overlook. Throughout the conversation, he shares how this evidence-based approach helps communities prioritize investments, refine their positioning, and make informed decisions that support both residents and visitors.  Building a Shared Narrative Through Collaboration One of the most important themes throughout our conversation is the role collaboration plays in creating a successful destination brand. Chris shares examples of communities where tourism organizations, economic development agencies, civic leaders, and other stakeholders have worked together to build a shared narrative that aligns how the destination is presented to visitors, investors, businesses, and residents alike.  He also notes that creating the narrative is only the beginning. The greater challenge is sustaining it through ongoing education, leadership, and cross-sector collaboration. As organizations evolve and leadership changes, maintaining alignment requires continual investment and commitment. Chris leaves listeners with a compelling perspective: destination marketing organizations should think more like economic development organizations, while economic development organizations should become stronger storytellers. By breaking down organizational silos and working toward shared goals, communities can strengthen their reputation, attract investment, and create lasting benefits for everyone.  Resources: Website: resonanceco.com Best Cities Reports: resonanceco.com/reports LinkedIn: https://www.linkedin.com/in/chrisfairresonance/

Wellness trends move fast, yet volume two of The Next Frontier Files proves some predictions age well. Revisiting year two of the show, host Jenn Trepeck tracks the guests who forecasted metabolic health, gut health, and body positivity long before they became mainstream conversations, and shows how precision medicine and permission became the defining threads of an entire year.Jenn Trepeck brings listeners of Salad with a Side of Fries a look back at the guest predictions that shaped the year two, August 2020 - August 2021, grading them against what really happened since.What You Will Learn in This Episode:✅ How telehealth and virtual training went from pandemic workaround to a permanent part of everyday healthcare✅ Why metabolic health and gut health became two of the most repeated topics in wellness over the following years✅ What guests predicted about wearable technology, gene editing, and the future of human biology✅ How body positivity and permission-based wellness reshaped the conversation around health and self-imageThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Year two overview explains how telehealth shifted from workaround to permanent wellness trends infrastructure04:42 Chad Levy discusses virtual training, and Amy Marshall shares her perspective on Telehealth and Zoom technology06:55 Chris Burres introduces longevity as a frontier, and Natasa Billeci mentions AI and propels the precision medicine conversation08:49 Toxin exposure and cellular absorption enter the conversation through Tim James' product launch12:01 Corey Phelps highlights her views on meditation and breathwork12:58 Dr. Casey Means discusses metabolic health tools and using technology to return to basics15:53 Gut health gets its first mention by Mike Millner, predicting it is only 2% understood16:53 Dr. Anthony Balduzzi predicts gene therapy, CRISPR, and implantable technology merging with human biology18:25 Catharine Arnston embraces preventative medicine19:13 Sarah Nilsen expounds about CBD and cannabinoid research20:12 Jay Shifman comments on BMI and asks why is it still being used21:17 Sarah Malouf and Farah M. Green raise body positivity and the pressure to redefine beauty standards23:20 Jenn closes by tying the year's predictions together under precision and permissionKEY TAKEAWAYS:

What if the way we think about our weight started long before we ever chose to think about it at all?And what if we're having the wrong types of conversations about GLP-1s?Ashley Koff is a registered dietitian, weight health expert, and founder of the Better Nutrition Program. Her understanding of weight is deeply personal, too—and she's spent her career building the framework she wishes had existed for her.In this conversation, Ashley unpacks the critical difference between weight loss and weight health, what GLP-1 and GIP hormones actually do in the body, and why optimizing your hormones matters whether or not you ever touch the medication.But before any of that, she shares a story she kept to herself for decades—one that will resonate with anyone who has ever felt like their body was a problem that needed a solution.What You Will Learn[00:10:00] Ashley's bully moment at age eight — and 40 years of carrying it[00:15:00] How disempowerment leads to risky behaviors — the research behind it[00:20:00] When Ashley's body started feeling like it was working against her[00:30:30] The bar, the stranger, and Ashley's life-changing rock bottom[00:36:30] What introduced her to GLP-1 hormones in 2004[00:49:30] What GLP-1 and GIP actually do — beyond blood sugar[00:53:30] Right order matters — digestion, hydration, and movement first[01:08:30] What "your best shot" actually means beyond the medicationResources MentionedYour Best Shot by Ashley Koff, RDBetter Nutrition Program Let's Connect!Ashley KoffInstagram | LinkedInChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

What if the thing disqualifying you in your own mind is actually the very place where God wants to grow you? In this episode of UNITED State of Women, Julie Deem sits down with Ally Bird at Global Leadership Summit. Ally is the Chapel Coordinator at Crossroads Learning Corner.Ally shares how stepping into her calling has changed the way she sees her gifts, why empathy and caring can be powerful leadership strengths, and how the people around us can sometimes see potential in us before we see it in ourselves.This is a conversation about influence that doesn't require a title, perfection, or having everything figured out. Sometimes leadership looks like showing up, bringing light into a room, being willing to learn, and allowing yourself to be developed along the way.What You Will Learn:How to recognize when a calling is bigger than your perceived qualifications.Why empathy, caring, and positivity can be powerful leadership gifts.How other people can see potential in us before we recognize it in ourselves.Why being willing to learn and being willing to be wrong are essential for growth.How vulnerability can create deeper and more authentic connections.Why leaders don't have to pretend everything is okay when life is difficult.How to identify patterns that need to change and begin creating new ones.Why a simple morning routine can influence the way you approach your entire day.How choosing joy and positivity can become an intentional leadership practice.How to use the influence you've been given to pour into and develop other people.FAQ:What does it mean to be called to leadership?Being called to leadership does not necessarily mean feeling qualified or having all the knowledge and skills needed from the beginning. A calling can involve stepping into an opportunity, trusting the process, and allowing yourself to grow into the role.How can you recognize your leadership strengths?Leadership strengths can show up in unexpected ways. Empathy, caring, positivity, communication, collaboration, and the ability to encourage others can all become meaningful leadership gifts.Why is vulnerability important for leaders?Vulnerability allows leaders to be authentic about what they are experiencing rather than feeling pressured to pretend everything is okay. Sharing honestly can create deeper connections and help others recognize that they don't have to navigate difficult experiences alone.Thank you Crossroads for hosting Global Leadership Summit in Kokomo and for inviting UNITED State of Women to record live at the conference!!Crossroads Community Church:https://ecrossroads.org/Global Leadership Summit:https://www.globalleadership.org/summitLearn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Most leaders treat fear as the thing blocking them. Amy Elizabeth Fox, CEO of Mobius Executive Leadership and Nicholas Janni, both co-authors of Leading in Chaos, argue the opposite: you block fear, and that blocking is quietly costing you presence, judgment, and your team's best thinking.Along with host Ashish Kothari, you'll discover why emotional intelligence in leadership starts in the body, the practices that ground you when everything is unpredictable, and why the times are urgent enough that we must slow down. For leaders and executives who are done white-knuckling through chaos and ready to lead from somewhere deeper.What You Will Learn:1. Fear isn't the block. You are. "Fear doesn't block me. The problem is I block fear." Let the wave move through you before the hard conversation. What's on the other side is presence, not paralysis.2. Get in your body before you decide. Soften the out-breath. Feel your feet, feel your chair. Thirty seconds changes your brainwave state, and you can do it mid-meeting. You can't steady a room you haven't steadied yourself in.3. Stop performing certainty. The picture is too big for one mind. Sit with your team in "we don't know," listen until other views actually land, and watch the periphery for early signals instead of rushing to fix.4. Slow down because the times are urgent. When you're moving fast in ten directions, you're busy but not effective. Block out time that's unplugged and unscheduled. One well-aimed move beats a dozen rushed ones.5. Don't shrink, don't inflate. Humility isn't making yourself small. It's owning what you're actually good at while letting go of the need to control how things turn out. Try saying: "I don't know, but together we can figure it out."Episode Chapters: 02:58 Healing inherited trauma is part of leadership.07:27 - Sense-making must go beyond intellect.12:19 - Practical ways to become more grounded.18:08 - Opening the heart strengthens teams.21:23 - Emotions are meant to be felt, not suppressed.31:51 - Spaciousness is a leadership discipline.39:01 - Humility means occupying the right space.43:29 - Intuition and “field intelligence” emerge through presence.49:17 - Collective healing needs both justice and inner development.Resources:Connect with the GuestLinkedIn: Amy Elizabeth FoxLinkedIn: Nicholas JanniRecommended Reading: Leading in ChaosConnect with the HostLinkedIn: Ashish KothariWebsite: Happiness SquadBook: Hardwired For HappinessYouTube: Happiness Squad ChannelTEDx: How to make flourishing your competitive edgeIf this conversation sparked something for you, please subscribe and leave a review, it takes 30 seconds and helps more people discover the show.

Welcome to another inspiring episode of Build a Better Agency! This week, host Drew McLellan welcomes creativity expert and acclaimed author Todd Henry for a deep dive into the world of creative leadership and navigating the pressures of producing excellent work on demand. Together, they unpack what it means to be a creative professional in agencies today—where creativity isn't just a job title, but a way of approaching problem-solving at every level, from design to client service to strategy. Todd Henry brings his wealth of knowledge, sharing how his journey from music to creative direction led him to discover the foundational disciplines behind sustainable and joyful creative work. They explore why it's essential to develop personal practices, not just to avoid burnout, but to consistently deliver compelling, innovative results—even in high-pressure, deadline-driven environments. If you've ever felt the exhaustion of "being creative on demand" or wondered how to keep your team inspired, you'll find Todd's five-part "FRESH" framework for creative rhythm both practical and energizing. Listen in as Drew and Todd discuss the importance of balancing stability and challenge as leaders, fostering healthy team cultures, and deliberately creating space for "unnecessary creation"—the projects and hobbies that stoke your creative fire outside of client demands. They also tackle the timely topic of AI, examining how agencies can leverage new technologies without losing the vital human touch that drives taste, discernment, and authentic connection in the work. Whether you're an agency owner, team leader, or emerging creative, this episode is packed with actionable insights to help you foster braver, more authentic creativity in yourself and your team. By the end, you'll be inspired to bring more "verve" to your work, champion a culture of curiosity and courage, and ensure your agency's creative edge remains sharp in a rapidly changing industry. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Embracing creativity as problem-solving for all agency roles Building sustainable creative practices beyond daily project work The power of intentional input and diverse inspiration sources Balancing stability and challenge when leading creative teams Making bravery a habit: maintaining integrity under pressure Using AI as a tool to augment, not replace, human creativity The importance of unnecessary creating to fuel joy and growth  

Some conversations are uncomfortable. This is one of them, and it needs to be heard. In this episode, we sit down with Rachel Van Alstine, MA, child and parent advocate and founder of the Speak Our Truth Project, to talk about what is really happening inside our school systems and what Indiana families can do about it. Rachel is leading a growing grassroots movement calling on Indiana legislators to make child safety the top budgetary and legislative priority in our state, and she has the data, the stories, and the community behind her to back it up. What You Will Learn in This Episode: What sparked the Indiana Child Safety Campaign and why it matters right now How bullying, neglect, and mental health gaps are showing up in our local schools What the school-to-prison pipeline looks like in Elkhart County How parents can document and report safety incidents at school What it looks like when communities show up to hold school boards accountable How you can add your voice to a statewide movement for change Why You Should Watch: If you are a parent, educator, faith leader, or community member who believes every child deserves to grow up safe -- this conversation is for you. Full show notes, resources, and action links: [https://consciousmichiana.org/keeping-our-kids-safe-a-child-safety-conversation-with-rachel-van-alstine-of-the-speak-our-truth-project/ If you or someone you know needs support, please call or text 988. You are not alone.

How do you move forward after getting fired, surviving breast cancer, and completely redefining what success looks like? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Ira Kaganovsky, a former Merrill Lynch and Citigroup advisor, successful financial practice owner, entrepreneur, and breast cancer survivor. Ira's story is one of resilience, tenacity, sales, and knowing when to let go of the plan you originally created. After three friends were diagnosed with breast cancer, Ira began questioning what she was putting on her body and set out to create a natural deodorant that actually worked. Despite being rejected by 18 spas, she kept going until the Four Seasons saw potential in her product and gave her an opportunity to change her packaging. This episode is about sustainable high performance, burnout prevention, and the importance of being willing to "kill the baby" when your business needs to evolve.   What You Will Learn: How getting fired can become the catalyst for entrepreneurship. Why entrepreneurial thinking does not always fit within traditional corporate structures. How to replace the dollars-for-hours mindset with an ROI-focused approach. Why working smarter can create greater results while reducing burnout. How leveraging one major client can open the door to an entirely new market. Why sales are essential to turning an idea into a sustainable business. How to recognize when your business is telling you to change direction. Why entrepreneurs should avoid becoming emotionally attached to their original product or business model. How Ira pivoted her company when COVID eliminated her primary spa distribution channel. Why profitability matters when you want to grow, raise capital, or continue making an impact. How launching before everything is perfect can create opportunities that waiting may prevent. Why entrepreneurs need to prioritize marketing rather than simply creating more products. How resilience, tenacity, and adaptability can help entrepreneurs navigate major disruptions. The surprising story behind the Freedom brand name and its hummingbird logo.   Connect with Ira Kaganovsky Freedom Deodorant  https://freedomdeodorant.com/ Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com    

On this episode of Destination on the Left, I talk with Morag Barrett, leadership expert, executive coach, keynote speaker, and author of You, Me, We: Why We All Need a Friend at Work and How to Show Up as One. Morag shares why meaningful workplace relationships are no longer a "nice to have" but a critical leadership skill in today's rapidly changing world. We explore how leaders can strengthen human connection, build trust, and create workplaces where people feel supported, challenged, and empowered to do their best work. From navigating uncertainty to embracing vulnerability and accountability, Morag offers practical strategies that apply not only to leadership but to every relationship we build throughout our lives. What You Will Learn in This Episode: Why the human side of leadership often determines long-term organizational success  How uncertainty, rapid change, and remote work have reshaped workplace relationships  What it means to adopt an ally mindset and why everyone needs a friend at work  How the five Ally Mindset practices strengthen trust, collaboration, and accountability  Why meaningful conversations begin by checking in on people before focusing on the work  How leaders can create environments where candor, healthy debate, and new ideas flourish  Practical ways to strengthen relationships through small, intentional actions every day  Why Human Connection Matters More Than Ever Throughout her career, Morag Barrett has observed that successful organizations aren't defined solely by strategy, systems, or technology. Instead, their greatest advantage comes from how people relate to one another. While technical expertise remains essential, lasting success depends on trust, communication, and the quality of workplace relationships.  As organizations continue navigating constant change, hybrid work, artificial intelligence, and ongoing uncertainty, many employees are feeling increasingly disconnected. Morag explains that while conversations around leadership and emotional intelligence have grown, the challenge remains helping leaders invest the time required to strengthen relationships. Rather than treating connection as a soft skill, she encourages leaders to recognize it as a business imperative that directly influences engagement, collaboration, and performance.  Becoming an Ally at Work Morag shares the inspiration behind her book, You, Me, We, which reframes Gallup's familiar question, "Do I have a best friend at work?" into a more powerful leadership challenge: "Am I a friend at work?" This shift encourages individuals to focus less on what they receive from others and more on how they intentionally support those around them.  The conversation explores the five practices of the Ally Mindset: abundance and generosity, connection and compassion, courage and vulnerability, candor and debate, and action and accountability. Together, these practices create a framework for building healthier relationships, encouraging honest conversations, and fostering workplaces where people feel seen, valued, and supported. Rather than relying on grand gestures, Morag demonstrates how consistent everyday behaviors create lasting trust across teams and organizations.  Small Actions That Create Lasting Impact One of the most practical takeaways from this conversation is Morag's reminder that meaningful relationships are built through small, intentional moments. Whether asking a teammate, "What's your number today?" to better understand how they're showing up, expressing appreciation to someone who has positively influenced your career, or simply making time to truly listen, these simple actions create powerful ripple effects.  Morag also challenges leaders to reflect on how they are remembered by those they work alongside. The question isn't simply whether you have supportive colleagues, but whether others would eagerly choose to work with you again. By focusing on intentional connection, personal accountability, and genuine care for others, leaders can strengthen their teams while creating cultures where both people and organizations thrive.  Resources: Website: SkyeTeam.com Ally Mindset Self-Assessment: SkyeTeam.cloud/youmewe LinkedIn: https://www.linkedin.com/in/moragbarrett/

Seven years of Salad With a Side of Fries, seven frontiers, one wild ride through the evolution of wellness trends. Jenn Trepeck is pulling back the curtain on every guest's “Next Frontier in Wellness” prediction this show has ever recorded, and Volume One kicks things off right where the whole journey began in 2019.Host Jenn Trepeck opens The Next Frontier Files on Salad With a Side of Fries by revisiting Year One; the show launched in August 2019 and collided head-on with a global pandemic. From genetic optimization to mental health and a stubborn pull toward back-to-basics wellness, this look back sets the tone for the entire seven-part series.What You Will Learn in This Episode:✅ How early guests predicted genetic optimization and personalized health long before it became mainstream✅ Why mental health emerged as the single biggest theme once the pandemic hit in 2020✅ What back-to-basics wellness really meant to nearly a dozen different guests in Year One✅ Which Year One predictions on anti-diet culture, sobriety, and CBD are still playing out todayThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Preview of the series with clips from Wade Lightheart, Tricia Senzel, and Jeff Chilton00:45 Jenn Trepeck introduces The Next Frontier Files, a new mini-series marking seven years on air05:20 The seven-part journey begins with Year One, with the show's launch right before the pandemic changed everything06:09 Christine Sotmary discusses early genetic testing and personalized wellness plans07:00 Wade Lightheart predicts genetic optimization and a merging of technology with the body10:02 Five guests, Deanna Tikhonov, Tricia Senzel, Paula Rizzo, Jennifer Vaughan Maanavi and Nandar Matari share why mental health will be wellness' biggest focus in 2020 and overall13:13 Nandar Matari urges more attention on mindfulness and emotional wellbeing for young people17:38 Jeff Chilton and Chef Danielle Alex both call for a return to back-to-basics wellness21:10 Melainie Rogers and Andrea Owen open up on anti-diet culture and long-term sobriety22:42 Gali Dotan calls for a holistic approach to wellness, and Dr. Robert Shire discusses CBD24:28 Bailey Cohen highlights the early plant-forward shift happening among younger generationsKEY TAKEAWAYS:

Alayna Bellquist was bitten by a tick on a trail ride in San Diego. The ER doctor gave her two pills and sent her home.What followed wasn't just a year in bed. It was a time when Alayna's life was abruptly halted, forcing her to reckon with everything that had come before it.Alayna is a marine scientist, author, and speaker who spent two decades studying how ecosystems collapse and how they bounce back. Then her own body became the ecosystem in crisis. A chronic Lyme diagnosis forced her to stop racing, stop achieving, and start looking backward at a childhood that had quietly shaped her into someone who never asked for help and never took days off. What she found on the other side wasn't just recovery. It was a completely different way of understanding what healing actually requires and how the words we use to describe our healing journey carry the most weight of all.What You Will Learn[00:14:30] Alayna's life scheduled to the minute, always racing[00:18:00] What parentification explained about her patterns[00:28:00] Three years of symptoms she called "stress"[00:34:00] Hiding Lyme disease from her family for months[00:37:30] Calling on a psychic out of pure desperation[00:45:30] Addressing Alayna's true vulnerabilities, not the tick[00:56:00] Why Alayna says "cured," not "in remission" when mentioning her experience with Lyme disease[00:59:00] A simple perspective on what healing can actually look likeResources MentionedResilient by Nature: A Memoir of Curing Chronic Lyme Disease by Alayna BellquistMia Magik - Alayna's Intuitive AdvisorLet's Connect!Alayna BellquistWebsite | Instagram | LinkedIn | Facebook | YouTubeChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

What does it look like to lead when you never planned on becoming a leader?In this episode of UNITED State of Women, Julie Deem sits down with Jessica Robinson at Global Leadership Summit. For Jessica Robinson, leadership began in the classroom and unexpectedly grew into a ministry director role at Crossroads Learning Corner, where she now leads a team of approximately 40 adults while serving children from six weeks old through 12 years old.This episode is a reminder that leadership isn't always about being the person with all the answers. Sometimes the most influential thing a leader can do is notice the gifts already present in the people around them and give them room to grow.What You Will Learn:How leading through relationships can transform workplace culture.Why authenticity and genuine connection are powerful leadership tools.How to influence people who may be older or more experienced than you.Why leaders should identify and empower the strengths of the people around them.How to help team members recognize that they are leaders, even when they don't have a leadership title.Why effective meetings need clear ownership and accountability.How asking who is doing what and by when can turn conversations into action.Why leaders should resist the urge to personally fix every problem.How changing small patterns can create meaningful improvements over time.Why leaders should look for opportunities to empower others instead of micromanaging.How recognizing an employee's unique strengths can lead to better organizational solutions.Why community involvement can expand an organization's impact.How leaders can identify resistance when introducing meaningful change.Why successful change often requires patience, consistency, and reinforcement.How the principle of finding reasons to like people can strengthen relationships.Why influence begins with seeing and valuing the people around you.FAQ:What does it mean to lead through influence?Leading through influence means positively impacting people through relationships, authenticity, trust, communication, and empowerment rather than relying only on a leadership title or position.How can you influence people who are older or more experienced than you?You can influence people who are older or more experienced by getting to know them personally, being authentic, understanding their strengths, listening to them, and building genuine relationships. Jessica Robinson found that connecting with her team as people helped her influence and strengthen the culture at Crossroads Learning Corner.How can leaders empower their employees?Leaders can empower employees by identifying their individual strengths, giving them ownership of responsibilities, encouraging professional development, and creating opportunities for them to become leaders themselves.Thank you Crossroads for hosting Global Leadership Summit in Kokomo and for inviting UNITED State of Women to record live at the conference!!Crossroads Community Church:https://ecrossroads.org/Global Leadership Summit:https://www.globalleadership.org/summitLearn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

700 CEOs have gone through McKinsey's Bower Forum, and the data points to one uncomfortable truth: the best leaders spend less time telling people what to do. Ramesh Srinivasan, McKinsey senior partner, dean of the Bower Forum, and co-author of The Journey of Leadership, joins Ashish Kothari to unpack how top CEOs practice vulnerability in leadership without losing authority and why one of them was told he should fire any leader who says "I have no clue" in a crisis.You'll discover the to-be list that reshapes how you show up in your biggest meetings, the 15-second reframe elite athletes use under pressure, and why feedback you ask for is 10 times more effective than feedback you're given. If you lead people through uncertainty and want psychological safety at work that actually produces results, this conversation is your playbook.What You Will Learn:How to write a daily "to-be list" that decides how you show up in your biggest meetings, not just what you accomplishWhy the best CEOs spend less time telling people what to do and what they do insteadHow to practice vulnerability with judgment: when "we don't know yet" builds trust, and when it should get a leader firedThe "five sources of meaning" that mobilize a whole workforce beyond shareholder valueHow to make feedback ~10x more effective by asking for it first and cascade that habit through your teamHow to metabolize stress with Ramesh's "fear in the backseat" model, so purpose drives and fear keeps only a voiceEpisode Chapters: 04:49 Why leadership begins from the inside out07:44 How leaders can reconnect with their values and purpose09:57 Shareholder value, stakeholders, and the business case for purpose13:16 Moving from constant doing to reflection and “to-be” leadership16:43 Creating the emotional conditions for difficult conversations18:55 What today's uncertainty demands from leaders19:28 Humility, vulnerability, truth-telling, and fearless learning23:29 Building a culture where people can learn from failure27:18 What vulnerability really means for leaders32:38 Making stress an ally rather than a source of burnout37:44 What gives Ramesh hope about the future of leadershipResources:Connect with the GuestLinkedIn: Ramesh SrinivasanRecommended Reading: The Journey of Leadership How CEOs Learn to Lead from the Inside OutConnect with the HostLinkedIn: Ashish KothariWebsite: Happiness SquadBook: Hardwired For HappinessYouTube: Happiness Squad ChannelTEDx: How to make flourishing your competitive edgeIf this conversation sparked something for you, please subscribe and leave a review, it takes 30 seconds and helps more people discover the show.

This one starts as a lending podcast and ends as a full-blown rock history lesson. After Ed Marra briefly recaps his professional start in paralegal studies and early commercial lending work, Mark Ritter lets him run with his true passion, classic rock, growing up on The Beatles, Led Zeppelin, and Johnny Cash, then building a career performing Buddy Holly tributes with the blessing of Buddy Holly's own widow. Ed even jammed live with The Crickets and played The Cavern Club in Liverpool. The two dig into why radio consolidation has made it nearly impossible to find new rock bands today.What You Will Learn in This Episode: ✅ How Ed Marra's start in paralegal studies led him into a career in commercial lending✅ How classic rock and rockabilly shaped Ed's early guitar influences growing up✅ What it took to get official rights for Buddy Holly Tribute performances from Holly's widow✅ Why radio consolidation and record labels favor formula over inventive new rock acts✅ How touring revenue, not record sales, always paid classic rock musicians the mostSubscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: (00:00) Mark introduces MBFS team member and guest Ed Marra(01:08) Ed recaps his professional start in paralegal studies and computer software work(07:35) Mark asks what makes a commercial lending closing smooth versus going off the rails(10:27) The conversation shifts entirely into classic rock music and Ed's guitar influences(13:09) Ed shares how he began performing Buddy Holly tribute shows and met Holly's widow(18:13) Why radio consolidation and formula-driven record labels hurt new rock bands(24:46) How touring revenue always mattered more than record sales for classic rock artistsKEY TAKEAWAYS:

Welcome to another insightful episode of Build a Better Agency! This week, host Drew McLellan welcomes Shawn Yeager, founder of Upshift, for a candid conversation about the seismic shifts AI is creating in the agency world. Together, they go beyond the hype and headlines, examining how agencies can genuinely commercialize AI—not just adopt new tools, but strategically redesign what they sell and how they deliver unique value in an AI-enabled marketplace. In this episode, Shawn Yeager draws on more than 30 years at the intersection of technology and business, sharing a roadmap for agency leaders. He explains the three traps many agencies fall into when adopting new technology—becoming more efficient but less profitable, becoming educated without application, and buying into platforms without changing go-to-market strategy. Drew McLellan and Shawn Yeager also break down the difference between operational AI (streamlining internal processes) and commercial AI (transforming what you offer clients), and why the latter is critical for agency growth and survival. Listeners will discover practical frameworks to evaluate service offerings, price on outcomes (even when clients aren't sure how to measure them), and proactively use AI to become indispensable advisors—not just vendors. Shawn Yeager discusses the blend of efficiency and artistry required in the modern agency, how to avoid the risks of commoditization, and why focusing on judgment, relationships, and the "decision sandwich" will separate thriving agencies from those left behind. If you're looking for actionable steps to future-proof your agency, navigate staffing shifts, or reimagine your client relationships in light of AI's rapid evolution, you won't want to miss this episode. By the end, you'll have new strategies and a fresh mindset for turning the AI revolution into your agency's greatest opportunity. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Moving beyond efficiency to true AI-driven business transformation Rethinking agency offerings for an AI-enabled marketplace Shifting from billable hours to outcome-based pricing models Harnessing judgment and expertise as differentiators alongside AI tools Blending scalable, repeatable processes with bespoke, high-touch service Preparing agency staffing models for a shrinking entry-level workforce Proactively evolving client value propositions to stay ahead of commoditization

What if the life you thought would make you happy is actually the thing disconnecting you from yourself? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Desislava Dimitrova, a meditation teacher, bestselling author, podcast speaker, and transformational guide. Desislava shares how her early vision of corporate success quickly began to unravel when the reality of long hours, competition, and an environment that didn't align with her values began affecting her physical and emotional well-being. Her first yoga class became an unexpected doorway into a deeper spiritual awakening and a reconnection with herself. This episode explores what happens when the version of success you've been pursuing no longer fits, how physical and emotional signals can reveal deeper misalignment, and why creating space to reconnect with yourself can open the door to a completely different way of living and working.   What You Will Learn: How physical and emotional symptoms can signal that your current environment is no longer aligned with who you are. Why the definition of success you inherited may not actually create happiness or fulfillment. How yoga and meditation can become gateways to greater self-awareness and spiritual awakening. Why reconnecting with your authentic self can change the direction of your career and life. How motherhood influenced the decision to prioritize flexibility, presence, and purpose. How a personal health crisis can become a catalyst for deeper healing and transformation. What a personalized primordial sound mantra is and how it can be incorporated into a meditation practice. How consistent meditation can help quiet the mind, release emotions, and create greater peace. Why spiritual practices work differently for each person and each moment. How creating space for stillness can help you become more present to what you need right now.   Connect with Desislava Dimitrova Website https://www.desi-divine.com/ Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com

On this episode of Destination on the Left, I talk with Sally Berry, Tourism Director for Great Lakes USA and Cruise the Great Lakes. Sally shares how an unexpected career path led her into tourism and eventually to one of the industry's most collaborative regional organizations. We discuss the power of partnerships, the rapid growth of Great Lakes cruising, and why thinking beyond traditional destination boundaries creates stronger visitor experiences and more resilient communities. Sally also offers practical insights into building meaningful collaborations that benefit destinations, visitors, and the tourism industry as a whole. What You Will Learn in This Episode: How Sally's unconventional career journey shaped her collaborative leadership style Why regional partnerships create greater value for international visitors and industry stakeholders How Cruise the Great Lakes is helping destinations prepare for continued cruise tourism growth What memorable destination welcomes look like, and why they leave a lasting impression on visitors Why successful collaborations depend on a diversity of perspectives and shared goals How creative partnerships across states, provinces, and organizations lead to stronger tourism products What opportunities Sally sees ahead for the Great Lakes region through sustainability, stewardship, and collaboration Collaboration Is the Competitive Advantage Throughout our conversation, Sally makes a compelling case that collaboration isn't simply a nice idea—it's one of tourism's greatest competitive advantages. Leading initiatives that span eight states and two Canadian provinces requires balancing different priorities while helping partners recognize the value of working toward common goals. Rather than expecting every destination to participate in every initiative, Sally focuses on matching opportunities with the destinations best positioned to benefit, creating stronger outcomes for both individual communities and the region as a whole. She also shares how collaboration flourishes when organizations embrace different perspectives. Strong partnerships need enthusiastic champions, thoughtful protectors, and even healthy skeptics who ask the difficult questions. Those varied viewpoints ultimately strengthen projects, deepen trust, and create initiatives that are more successful over the long term. Turning First Impressions Into Lasting Connections As Great Lakes cruising continues its impressive growth, Sally shares how destinations are embracing the opportunity to create unforgettable welcomes for visitors arriving by ship. Communities are greeting passengers with local musicians, historical interpreters, regional cuisine, and experiences that immediately reflect the character of the destination. These authentic touches create meaningful first impressions while giving visitors a genuine sense of place. Beyond the excitement of arrival day, Sally explores the broader impact cruise tourism has on local economies. Many passengers spend additional time in port cities before or after their voyages, and countless visitors discover communities they later return to explore in greater depth. For many Great Lakes destinations, cruise tourism is becoming an important gateway for introducing travelers to places they may never have considered visiting before. Investing in Relationships That Strengthen the Industry One theme consistently surfaces throughout Sally's career: tourism is built on relationships. From mentors who helped her navigate unfamiliar areas of the industry to the connections she now creates through webinars, trade events, and industry education, she believes sharing knowledge strengthens the entire tourism ecosystem. Helping new professionals build confidence today creates stronger collaborators for tomorrow. Looking ahead, Sally is optimistic about the future of the Great Lakes region. As travelers seek authentic experiences beyond traditional gateway destinations, the region offers abundant natural beauty, vibrant communities, rich history, and distinctive cultural experiences. By continuing to invest in partnerships, sustainability, and destination stewardship, Great Lakes communities are positioning themselves for long-term success while demonstrating that the strongest destinations are the ones that work together. Resources: Website: greatlakesusa.org Website: cruisethegreatlakes.com LinkedIn: https://www.linkedin.com/in/sally-davis-berry/

Sexual wellness isn't just about connection; it's a measurable driver of how long and how well you live. This episode reveals why intimacy and longevity are more linked than most people realize, and why so many couples never get the memo.Host Jenn Trepeck sits down with intimacy expert Susan Bratton to explore orgasmic intimacy, hormone health, and the science of pleasure and desire. Together they unpack why pleasure-based sex education for women is missing from most conversations, and how safe communication rebuilds connection at any age.What You Will Learn in This Episode:✅ Why desire and arousal are different from libido, and how each one affects your sex life differently✅ How oxytocin and skin-to-skin contact lower stress and support the immune system✅ Why bedroom communication is the foundation of a sex life that keeps improving with age✅ How GLP-1 medications are impacting libido, body image, and intimacy for many couplesThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Jenn introduces the episode's focus on sexual health and its connection to longevity later in life03:58 Susan Bratton shares her personal story and path into sex education08:49 Why intimacy and desire fall off the radar as couples age18:28 The link between orgasmic intimacy and health span23:00 How blood flow drives pleasure and physical sensation26:30 The hormone cascade, including oxytocin, released during intimacy31:10 Why bedroom communication must come before technique38:06 Tools listeners can use for libido, desire and arousal42:09 Susan explains the oxytocin yogurt and its role in hormone health48:00 How GLP-1 medications are changing libido and body imageKEY TAKEAWAYS:

Welcome to another insightful episode of Build a Better Agency! This week, host Drew McLellan is joined by Anthony Reeves, Vice President of Global Brand and Creative at Kohler and former Amazon internal agency leader, to explore the vital—but often neglected—topic of embracing discomfort and making tough decisions as an agency leader. Drawing on lessons from his book, "Eat the Donkey: Why Great Companies Embrace Discomfort," Anthony Reeves reveals how formative experiences in the Australian Outback shaped his philosophy on leadership and organizational resilience. Together, Drew McLellan and Anthony Reeves dig into the importance of organizational foundations, management principles, and company characteristics, offering a fresh perspective on why these matter more than the traditional mission, vision, and values statements. Anthony Reeves explains how agencies can distinguish themselves by being exceptional at one core thing, and how principles should function as decision-making tools at every level of the company, especially when leaders aren't in the room. You'll also hear guidance on how agencies can strike a balance between being in an "explorer" mode versus a "static" mode, especially in today's rapidly evolving marketplace where AI and remote work are upending old ways of doing business. The discussion goes beyond theory, with practical advice on making, communicating, and living with hard decisions, plus candid reflections on creating a sense of belonging and protecting one's personal and professional foundation. Whether you're wrestling with your agency's direction, building a culture of accountability, or looking for inspiration to navigate change, this episode is packed with wisdom and actionable strategies. By the end, you'll be ready to rethink not just how your agency operates, but how you lead and the legacy you want to create. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Embracing discomfort as a catalyst for agency growth Defining clear foundations, principles, and characteristics for your agency The value of making hard decisions rooted in your agency's core foundation Why agencies should focus on being exceptional at one thing rather than doing everything Translating principles into daily behaviors and decision-making at every level Balancing exploration and optimization to stay relevant and innovative Reinvigorating culture, connection, and mentorship in a remote or hybrid workplace