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What happens when the life you built suddenly changes in ways you never expected?In this deeply reflective episode of Mirror Talk: Soulful Conversations, Tobi sits down with transformational leadership strategist and resilience mentor Sanjiv Patel to explore how grief, loss, and personal crisis can reshape the way we lead, live, and understand ourselves.Sanjiv has spent more than three decades working with global organisations, including Microsoft, Citi, the NHS, and Warwick Business School. Yet the most powerful lessons in his life did not come from boardrooms or leadership frameworks. They came from moments of personal loss that forced him to confront pain, vulnerability, and the deeper meaning of resilience.In this conversation, Sanjiv shares how grief transformed his understanding of leadership and emotional intelligence. He explains why authentic leadership begins with inner healing and why resilience is not about pretending to be strong but about learning to stay present with the full range of human experience.This episode is a powerful reflection for anyone navigating grief, uncertainty, or a season of big personal change.What You Will Learn in This Episode• Why resilience begins with self-awareness• How grief reshapes identity, purpose, and leadership• The difference between emotional survival and emotional strength• Why leaders must face their inner wounds to lead authentically• How emotional intelligence strengthens leadership and relationships• Why asking for help is an important part of healingSound Bites from This Episode"Resilience begins within.""It is okay to feel the pain.""It is okay to ask for help."About Sanjiv PatelSanjiv Patel is a transformational leadership strategist, life coach, and resilience mentor who helps leaders navigate uncertainty with clarity, empathy, and purpose.Drawing on more than three decades of experience across boardrooms, organisational crises, and personal loss, he developed frameworks such as the H.E.A.L.S. model and the 3Rs of resilience to help leaders build emotional strength and lead with authenticity.His work has supported organisations including Microsoft, Citi, the NHS, and Warwick Business School. He regularly shares his insights on leadership, resilience, and emotional intelligence on global stages, including TEDx and leadership platforms around the world.Connect With Sanjiv PatelWebsiteSanjiv Speaks Official WebsiteEpisode Chapters00:00 Introduction to Transformational Leadership02:46 Personal Insecurities and Authentic Leadership05:12 The Journey of Resilience10:06 Navigating the COVID Crisis17:55 Grief, Loss, and Emotional Healing28:47 Understanding True Resilience33:51 Lessons for Younger Generations44:06 Leadership Through Adversity52:55 Advice for Those Experiencing GriefAsk what is on your heart. Mirror Talk will reflect back what may help you see more clearly. Try it here: https://mirrortalkpodcast.com/ask-mirror-talk/Thank you for joining me on this MIRROR TALK podcast journey. Please subscribe to any platform and remember to leave a review and rating.Stay connected: https://linktr.ee/mirrortalkpodcast More inspiring episodes and show notes are here: https://mirrortalkpodcast.com/podcast-episodes/ Your opinions, thoughts, suggestions, and comments are important to us. Please share them here: https://mirrortalkpodcast.com/your-opinion-matters/ Could you support us by becoming a Patreon? Please consider subscribing to one or more of our offerings at http://patreon.com/MirrorTalk All proceeds will help enhance the quality of our work and outreach, enabling us to serve you better.We use and trust these podcasting tools, software, and gear. We've partnered with amazing platforms to give our Mirror Talk community exclusive deals and discounts: https://mirrortalkpodcast.com/best-podcasting-tools/Just like with Podcasthon, resilience is a lifelong journey.
What if the biggest risk in your career isn't leaving corporate, but staying? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Heather Moore, Founder and CEO of Pet Centric Health. Heather takes us behind the scenes of what it really looks like to transition from corporate stability into entrepreneurship, including the mindset shifts, challenges, and unexpected growth that come with building a company from the ground up. This episode is a must-listen for high-achieving women who feel the pull toward something more and are ready to explore what's next in leadership, impact, and value creation. What You Will Learn: How to recognize the internal and external signs that it's time to leave corporate. What mindset shifts are required to take the leap into entrepreneurship. How to evaluate risk in a way that empowers action instead of fear. What it really takes to build a startup from idea to execution. How to navigate the early stages of business with limited resources. What challenges founders face when scaling a business beyond startup phase. How to build a subscription-based business model that creates consistent value. What it means to stay nimble and evolve with market demand. How to balance confidence and vulnerability as a leader. What it takes to build a mission-driven company that serves multiple stakeholders. FAQ: How do you know when it's time to leave your corporate job? You know it's time when you feel a strong pull toward solving a problem you can no longer ignore, combined with a sense that your current role no longer challenges or fulfills you. Often, a pivotal life event or internal shift clarifies that staying is the greater risk. What are the biggest challenges when starting a business after corporate? The biggest challenges include navigating uncertainty, managing limited resources, making high-stakes decisions without a safety net, and shifting from structured environments to building systems from scratch. What is a subscription-based business model and why does it work? A subscription-based model provides recurring revenue by offering ongoing value to customers. It works because it creates consistency, improves customer retention, and allows businesses to build long-term relationships. Connect with Heather MoorePetCentric Health Connect with Anjel B. Hartwell Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds by Anjel B. Hartwell Listener Line (540) 402-0043 Ext. 4343 Email listeners@wickedlysmartwomen.com
On this episode of Destination on the Left, Joshua Harrell, Chief Revenue Officer at WorldVia, joins me to discuss the evolution of travel advisors in the United States in a post-pandemic world. Joshua shares his insights on how content creation can help travel advisors build their businesses, and he offers some fantastic practical tips for sharing great content with your audience. What You Will Learn in This Episode: How Joshua transitioned from a background in marketing and entrepreneurship into the travel advisor industry How the travel advisor profession has evolved to provide personalized value for travelers What content creation means for travel advisors and how becoming a content creator at any level can help build an audience and demonstrate expertise How Joshua encourages travel advisors to overcome the fear of content creation with his mantra: "get going, get smart, then get good" Why he advises advisors to align their business with personal passion and interests How collaboration between travel advisors and supplier partners leads to mutual business growth Marketing systems and foundational strategies Joshua recommends to help advisors streamline their marketing The Modern Travel Advisor Once upon a time, the idea of a travel agency conjured images of mall storefronts and swivel chairs. But today's travel advisor is a totally different breed, part consultant, part marketer, and 100% expert. Pre-2020, many Americans believed DIY online booking made travel advisors obsolete. But it was really the post-pandemic world that revealed just how valuable a travel professional can be. Whether unraveling complex travel restrictions or finding that off-the-beaten-path experience, advisors offer insider knowledge and advocacy that algorithms simply cannot replicate. Building Authority and Community Successful advisors aren't just travel experts; they're also storytellers, educators, and digital community builders, whether they do it by sending curated newsletters, going live on platforms like TikTok and YouTube, or sharing firsthand travel experiences on social channels. Don't be fooled into thinking only "influencers" can play the content game. Most successful travel advisors are content creators at some level. The key is helping potential clients see not just what you know, but how you think, your personality, experience, and specializations shining through. Start where you're comfortable, learn as you go, and trust that consistency breeds improvement and audience growth. The perfect lighting or equipment can wait. What matters is showing up and sharing your expertise. The Secret Sauce for Sustainable Growth The real magic happens in collaboration. Joshua backs this up with real stories, discussing the power of reaching out to suppliers, account managers, and fellow advisors. Whether joining mastermind calls, exploring new product lines, or simply sharing best practices, these partnerships unlock opportunities you might never have considered. He shares an example of an advisor who built a thriving business creating group trips for botanical societies, all sparked by a single phone conversation with a tour operator's representative. Resources: Website: https://worldviatravelnetwork.com/ LinkedIn Personal: https://www.linkedin.com/in/joshuaharrell/ LinkedIn Business: https://www.linkedin.com/company/worldvia/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
Service Business Mastery - Business Tips and Strategies for the Service Industry
AI is no longer just automation or chatbots. It's becoming a real employee for service businesses. In this episode of Service Business Mastery, recorded live at AHR Expo 2026, Tersh Blissett sits down with Dennis Steele, co-founder of Podium, to talk about the rise of AI agents and how they're transforming HVAC and plumbing companies. From answering calls and booking jobs to handling angry customers and following up on estimates, AI agents are beginning to perform real work that previously required multiple team members. Dennis shares how Podium started by helping contractors get more Google reviews, how the platform evolved into a full communication system for trades, and why the new generation of AI agents can now handle complex tasks across phone calls, text messages, scheduling, and CRM data. They also discuss real-world examples of AI agents turning angry drivers into paying customers, managing after-hours calls, and helping companies scale without burning out their staff. If you're wondering whether AI will replace people or simply help service businesses run smarter and more efficiently, this episode breaks down what's actually happening right now. What You Will Learn in This Episode • What AI agents actually are and how they differ from chatbots • Why AI agents can now perform real human-level tasks • How AI employees can answer calls, texts, and book appointments • How AI agents help service businesses avoid missed calls and lost leads • A real story of an angry driver becoming a booked service call • How AI helps companies scale customer support without hiring more CSRs • Why consumer expectations are shifting because of AI • How AI agents can analyze business data to generate new jobs • How outbound AI will help fill service calendars automatically • Why AI employees need onboarding just like human employees • How companies can customize AI behavior with playbooks • What service business owners should know about AI security and voice cloning Timestamps 00:00 Introduction from AHR Expo 01:43 The origin story of Podium 03:00 What AI agents actually are 04:02 The shift from AI assistance to AI employees 06:05 How AI is changing customer expectations 07:13 Why human interaction still matters 08:15 Customers building relationships with AI agents 09:17 The angry driver story that turned into a booked job 10:16 How AI handles unlimited calls and scaling 11:28 Why after-hours calls are the biggest opportunity 12:11 AI outbound calling and membership follow-ups 13:17 Using data to generate new service opportunities 15:12 Customizing AI conversations with playbooks 18:37 When AI goes off script (opera singing story) 20:05 The origin of Podium's review platform 22:21 Building the communication platform for trades 24:10 The future of AI for service businesses 25:54 Onboarding and training your AI employee 28:47 Building strong company culture at scale 31:46 How to learn more about Podium 32:29 AI safety and voice cloning concerns Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Dennis Steele: https://www.linkedin.com/in/steeledennis/ Podium: https://www.podium.com/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast
What if the strategy you've been searching for is already how you naturally show up? In this final episode of the series, Kalena James brings everything full circle, revealing how YouTube, Amazon, and Facebook reflect three key stages of human behavior: learning, deciding, and belonging. This episode will help you turn your natural strengths into a clear, aligned strategy so you can show up with confidence, build trust faster, and create real impact without burnout.What You Will Learn:How search behavior reveals what people actually need at each stage of decision making.Why YouTube, Amazon, and Facebook represent learning, deciding, and belonging.How to identify where your natural strengths already align with search intent.Why being findable is more powerful than trying to be everywhere online.How to build a strategy rooted in alignment instead of comparison or hustle.Why clarity, honesty, and presence matter more than perfection in leadership.FAQ:What does “search to strategy” mean in business?Search to strategy means building your content and visibility around what people are already searching for, instead of guessing or chasing trends. It aligns your messaging with real human behavior.How do YouTube, Amazon, and Facebook relate to customer behavior?YouTube is where people go to learn, Amazon is where they go to decide, and Facebook is where they go to feel connection and belonging.How can I turn my natural strengths into a business strategy?Start by identifying where you naturally teach, guide decisions, or create connection, then intentionally create content that supports those behaviors.Learn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast @uswkokomoKalena James @yesitskalenajamesJulie Deem @indymompreneur--------------------------------------------------USW Kokomo WebsiteProduction by The Business Podcast Editor
Gaslighting does not only affect your emotions. It affects your brain.In this episode, Dr. Krystal Culler and Heather Elwell sit down with Dr. Jennifer Fraser, author of The Gaslit Brain, to examine what happens in the brain when someone experiences chronic gaslighting, bullying, and psychological harm.*Please note that this conversation was recorded live during a live Neuro Nook book club discussion and featured as part of the Virtual Brain Health Center's annual Brain Week series.*This conversation connects neuroscience, workplace culture, and lived experience. You will learn how gaslighting disrupts memory, increases stress responses, and impacts cognitive performance. More importantly, you will learn what you can do to protect your brain.This discussion also explores institutional gaslighting, why even high-performing professionals are vulnerable, and how understanding the science can reduce self-blame and increase clarity.If you have ever questioned your memory, your judgment, or your sense of reality after a difficult workplace or personal experience, this episode provides language, science, and practical strategies.What You Will Learn in This EpisodeThe difference between normal conflict and gaslightingWhy gaslighting is designed to create confusionWhat chronic psychological stress does to the brainHow the amygdala and hippocampus respond to prolonged stressWhy highly capable professionals are often targetsHow workplace cultures can enable manipulationWhy language matters in recognizing psychological harmBrain-based strategies to strengthen cognitive resilienceKey TakeawaysGaslighting follows patterns. Learning those patterns helps you see clearly.Your brain is wired for trust. That makes manipulation difficult to recognize.Psychological harm can produce real neurological effects including: stress overload, memory disruption, and cognitive fatigue.Recovery is possible. Neuroplasticity means the brain can repair and adapt.Awareness is protection. Naming the behavior reduces its power.Practical Brain Health Strategies DiscussedStrengthen awareness of your environment and patterns of behaviorBuild a more precise emotional vocabulary to better interpret stress signalsPrioritize psychological safety and supportive relationshipsSlow down decisions when something feels offQuestion assumptions and look for evidence before accepting claimsStay socially connected during recovery rather than withdrawingLearn More About Dr. Jennifer FraserWebsite: BulliedBrain.comPsychology Today column: The Bullied BrainPodcast: The FEMCAST Listen to host, Dr. Krystal Culler's conversation with Dr. Jennifer Fraser on her podcast, The FEMCAST titled, “How 'Psychopath Puppet Masters' Destroy Careers (and How to Escape)” on iTunes, Spotify, or Substack or watch on YouTubeRelated Resources MentionedLearn more about BrainHQ brain training platform from our previous podcast conversation with their lead scientist Dr. Henry Mahncke, Ph.D. “What the Latest Brain Training Science Means For Your Brain Health” Previous podcast conversations with Dr. Jennifer FraserListen now: Exposing Gaslighting: What it Does to the Brain and How to HealListen now: Understanding the Neuroscience of Bullying & Its Impact on the BrainExplore the written summary of Neuro Nook Book Club discussion on the gaslit brainKey Message From This EpisodeGaslighting loses power when it is recognized and named. Protecting your brain starts with understanding how manipulation works and trusting your ability to question what does not feel right.Support the PodcastIf this episode helped you better understand brain health and psychological safety:Share this episode with someone who may benefitLeave a review to help others find the showSubscribe for future brain health conversationsContactHave a topic you would like explored on the podcast?Email: podcast@virtualbrainhealthcenter.com
If you're in midlife and feeling mentally stretched with brain fog, poor sleep or constant stress, this episode will help you understand what's really happening. In this episode, I'm joined by neuroscientist Dr. Tommy Wood to explore how stress, hormones, recovery and lifestyle shape your brain after 40 and what actually makes a difference. This is a clear, practical conversation for women who want to protect their focus, memory and long-term brain health. WHAT YOU WILL LEARN • What a “healthy brain” actually means in real life • Why lack of control drives burnout • How high-demand jobs affect dementia risk differently depending on control • Why education and cognitive stimulation protect against decline • What really happens to the brain during perimenopause • The link between vasomotor symptoms, sleep and brain fog • How creatine supports brain energetics (and dosing guidelines) • Why leg strength predicts processing speed and dementia risk • How sleep clears metabolic waste from the brain • Why improving one habit can improve multiple brain pathways TIMESTAMPS: 00:00 Intro Stress, Burnout & Recovery: Why Your Brain Needs Rest to Adapt 01:22 What Defines a Healthy Brain? 03:10 The Demands on the Midlife Female Brain 08:00 Why Lack of Control (Not Just Stress) Increases Dementia Risk 10:34 Can You Improve Brain Function Later in Life? Neuroplasticity Explained 17:15 Decision Fatigue & Cognitive Load: The Hidden Brain Tax on Women 20:47 Brain Fog in Perimenopause: Hormones, Sleep & Cognitive Changes 27:34 Nutrient Deficiencies That Affect Brain Function (Iron, Vitamin D & B Vitamins) 28:55 Creatine for Brain Health: Memory, Depression & Cognitive Performance 37:19 Depression & Dementia Risk: What the Research Shows 39:53 Leg Strength & Brain Health: Why Lower Body Power Predicts Cognitive Function 46:32 Exercise After Poor Sleep: Why HIIT Can Restore Focus 50:19 The Glymphatic System: How Sleep Cleans the Brain 56:04 The “One Domino” Habit That Improves Brain Health VALUABLE RESOURCES • Take the BioSyncing Quiz to help you understand what's actually happening in your body — and how to fix it.
Peptides for midlife health are suddenly everywhere, but do they actually work or are they just the newest longevity trend? In this episode, Chalene Johnson sits down with longevity expert Dr. Elizabeth Yurth to break down the growing buzz around peptides and what women over 40 should know before jumping in. You've probably heard about GLP-1 medications, BPC-157, collagen peptides, and growth hormone peptides, all promising benefits for weight loss, inflammation, muscle recovery, and anti-aging. But with so many supplements, injections, and online sources popping up, it's getting harder to tell what's legitimate and what's just hype. Together, Chalene and Dr. Yurth unpack what peptides actually are, why they're suddenly everywhere in the longevity world, and why many experts believe peptide levels change as we age. They also discuss one of the biggest risks most people don't realize until it's too late: where peptides are coming from and why the source matters far more than most people think. If you've been curious about peptides, GLP-1 medications, or longevity therapies for women over 40, this conversation will help you start asking the right questions before deciding whether they belong in your midlife health routine. Check out this video on YouTube
Welcome to another insightful solo episode of Build a Better Agency! This week, host Drew McLellan draws on his 25+ years of agency experience to tackle a game-changing reality for agency owners: the ways buyers find, vet, and select agencies have shifted—and your approach needs to shift too. Based on the latest industry research and buyer behavior data, this episode serves as both a wake-up call and a practical roadmap, ensuring your agency is "future-proofed" for today's—and tomorrow's—client expectations. Diving deep into what really happens before an RFP hits your inbox, Drew McLellan reveals that the majority of buying decisions are made before agencies ever take the stage for a pitch. He shares eye-opening statistics—like Forrester's finding that 92% of B2B buyers have a preferred vendor before the pitch even starts—and illustrates why visibility, authority, and trust are now your most important assets. Listeners will discover why authority-building and relationship nurturing trump old-school charm, and why consistent, outcome-focused content is now essential for remaining discoverable in both human and algorithm-driven searches. Beyond theory, Drew McLellan provides a series of targeted, actionable "homework assignments" you can start right away, from the "5-minute stranger test" to case study revamps and trust broker mapping. You'll learn how to make your agency's value instantly obvious and compelling across every digital touchpoint—website, LinkedIn, third-party mentions—while cultivating the patterns of social proof and authority that today's buyers demand. Drew also explains how algorithms and AI tools are shaping client shortlists, and why crafting machine-readable, buyer-friendly positioning is now non-negotiable. If you're ready to break old sales habits, update your growth strategies, and implement repeatable steps to increase your agency's desirability, this episode is a can't-miss. Whether or not you attend the Build a Better Agency Summit, Drew McLellan's guidance will challenge you to rethink your approach and take meaningful action toward winning the clients of the future. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: How today's agency buyers make decisions long before the pitch The growing impact of authority, visibility, and trust in landing new clients Future-proofing your agency for AI-driven and algorithm-shaped discovery The four pillars every agency must communicate: clarity, evidence, social proof, and humanity Why building consistent, outcome-focused case studies is non-negotiable The importance of nurturing trust brokers and relationships across your industry Actionable homework to ensure your agency is findable and desirable to the future buyer
Hard moments expose your standards fast, and this episode shows what discipline looks like when the stakes are life or death. Retired Staff Sergeant Jose Sanchez sits down with Joe to break down the mindset that kept him steady in Ramadi and Helmand, the blast that took his leg, and the hard choices that pulled him out of anger, isolation, and depression. His story cuts through comfort and excuses. The focus is simple: own your outcomes, build discipline through pain, and stop waiting for the perfect moment to change. What You Will Learn: How discipline holds when pressure removes comfort and control How to regain momentum after injury, anger, and identity loss How ownership replaces self-pity during prolonged adversity Tools / Frameworks: Ownership Under Pressure: Staying accountable when things go wrong Discipline Without Motivation: Doing the right thing when you don't feel like it Rebuilding Purpose: Using action to find direction after loss If this episode hit you, put it to work. Subscribe so you get the next hard lesson. Follow the show to keep your standards high. Timestamps: 06:43 Choosing the Marine Corps to Escape the Streets 11:13 Shock of Marine Corps Discipline and Structure 12:40 Combat Deployment and Daily Life Under Fire 14:30 The IED Blast and the Fight to Stay Alive 23:50 The Mental Battle After Injury & Identity Loss 27:57 Rebuilding Purpose Through Action & Structure Connect to Jose: Website: https://linktr.ee/JLS143 Instagram: https://www.instagram.com/jls143_/?hl=en Facebook: https://www.facebook.com/JLS43/
On this episode of Destination on the Left, I talk with Dan Flores, Head of Tourism at Satisfi Labs, all about using AI in the travel industry. We discuss how conversational artificial intelligence can help drive revenue and operational efficiency, and Dan offers real examples of where this AI is being deployed and how it has had real impacts. We also talk about adoption rates of AI within the tourism industry, and Dan shares a framework for approaching this new technology in your organization. What You Will Learn in This Episode: How Dan Flores transitioned from a long career in tourism operations to leading strategy in conversational AI at Satisfi Labs Why understanding operational efficiency is important when adopting new technology in the tourism industry What conversational AI can do to improve visitor experience and drive revenue How changes in consumer behavior and expectations are encouraging the tourism industry to embrace AI-powered solutions Why it's important to identify pain points and define goals before implementing AI technology in your organization Examples of real-world successful AI adoption, including collaborative projects like Connected City and integrated chatbots for DMOs, attractions, and tour operators How a strategic plan and incremental steps can help tourism businesses navigate the AI landscape The Power of Conversational AI in Tourism The tourism industry has always relied heavily on storytelling and connection, and Satisfi Labs' conversational AI platform gives destinations the ability to amplify their story and interact with customers in real-time. Unlike static websites and traditional ads, conversational AI provides dynamic interactions, it can answer questions, qualify leads, and even facilitate transactions 24/7, in dozens of languages. This delivers not only improved customer service but also a seamless path from inquiry to purchase. Driving Operational Efficiency and Revenue Operational efficiency is a cornerstone in the tourism sector, where staff often wear a lot of hats and resources are limited. Satisfi Labs' conversational agents can automate routine inquiries, freeing up staff to focus on high-value tasks and sales. Using AI turns businesses into round-the-clock operations without needing to scale human teams. A case in point is Dan's personal experience using a Satisfi Labs chatbot to resolve a ticket issue for a college basketball game in minutes, a process he expected would take much longer. The technology goes beyond simple customer service. AI-driven agents are also powerful tools for lead qualification, routing sales queries to the right person after gathering the right information, resulting in improved conversion rates and more effective use of resources. Making AI Work for You AI adoption is happening at a breakneck pace, so fast that Dan warns companies risk being left behind if they don't get on board. He suggests tourism businesses create a strategic AI plan that identifies departmental pain points and assesses if AI can offer a solution, then they can decide whether to build in-house or engage a vendor, and start small. This framework helps organizations prioritize efforts, minimize risk, and ensure resources are being used where they matter most. A key piece of advice is top-down adoption. Leadership should empower staff with resources, education, and freedom to experiment with AI tools, ensuring the culture embraces innovation. Resources: Website: www.satisfilabs.com LinkedIn Personal: https://www.linkedin.com/in/dan-flores2022/ LinkedIn Business: https://www.linkedin.com/company/satisfi-labs/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
Do you know where your food comes from? Most of us buy and consume food every single day without understanding who grew it, how it was raised, or what the labels actually mean. What if the fear driving your grocery store decisions is based more on marketing than reality?On this episode of Salad With a Side of Fries, Jenn Trepeck welcomes fifth-generation dairy farmer and environmental scientist Tara Vander Dussen of Discover Ag Podcast and Discover Ag TV for a grounded, no-nonsense conversation about the food system, family farms, organic versus conventional choices, and how consumers can make smarter decisions without the overwhelm. From antibiotic use in dairy farming to the truth about grass-fed beef, water recycling on modern farms, and the impact of imports and tariffs on local agriculture, this episode reframes the conversation and replaces fear with facts.What You Will Learn in This Episode:✅ How the food system is divided between agriculture and big food, and why understanding that distinction helps you shop smarter and reduce unnecessary food fear✅ What the organic label actually means as a farming practice, and how conventional dairy farming maintains strict quality and safety standards that often go unrecognized✅ Why most cattle in the United States spend the majority of their lives on pasture, and what the real difference between grass-fed and grass-finished beef means for your plate✅ How sustainable farming practices like water recycling, on-site veterinarians, and cattle nutritionists reflect a level of animal care and environmental responsibility that rarely makes it into the public conversationThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Breaking down the differences between agriculture and the food industry06:17 Understanding pesticides, glyphosate, and bio-engineered crops as tools in the farmer's toolbox09:13 Why food labels shifted from consumer information to marketing, and how to shop by personal values14:29 The truth about factory farms versus family farms and why 98 percent of dairies are family owned19:10 Conventional dairy quality: antibiotic protocols, testing standards, and why milk is one of the most tested products in the food supply chain25:45 How animal welfare and farm transparency have improved, and the water recycling system on a dairy farm is explained step by step29:29 Grass-fed versus grain-fed beef unpacked and why most cattle spend two-thirds of their lives on pasture36:42 How tariffs and global markets affect dairy farming prices and why grocery store milk prices can mislead38:57 The complicated relationship between consumer demand, imports, exports, and the modern food supplyKEY TAKEAWAYS:
Service Business Mastery - Business Tips and Strategies for the Service Industry
Marketing for home service businesses is evolving faster than ever. Rising lead costs, private equity competition, new AI-driven ad platforms, and changing consumer behavior are forcing contractors to rethink how they attract customers. In this episode of Service Business Mastery, Tersh Blissett sits down with Justin Riley, founder of UpFrog, to talk about what the future of marketing really looks like for HVAC, plumbing, and other home service companies. If you want to understand where marketing for home service businesses is heading and how to stay competitive in the years ahead, this episode is packed with practical insights. What You Will Learn in This Episode • Why lead generation alone is no longer enough for home service companies • The difference between lead generation and demand generation • How organic content impacts paid advertising performance • Why social media algorithms now reward brand engagement • How contractors can compete with private equity-backed companies • Why online pricing tools generate higher-value customers • The role giveaways and tune-up offers play in customer acquisition • Why brand awareness before equipment failure leads to better conversions • How AI tools are influencing marketing automation • The growing importance of marketing compliance and data management Timestamps 00:00 "Podcast Reunion and New Program" 09:46 "Algorithms Driving Content and Ads" 12:38 Prevention-Based HVAC Marketing Strategy 17:44 "Improving Sales Success Process" 21:51 Rethinking Business Profit Expectations 28:32 "Accelerating Business Growth Opportunities" 33:21 "Opti: Compliance Tool for Messaging" 38:00 TCPA Compliance and Risk Awareness 46:12 Scaling Through Demand Generation 48:52 "Creative Local Giveaway Ideas" 53:24 Cost Efficiency of Tune-Up Pricing 01:00:12 Marketing Costs and Growth Strategy 01:05:31 Economic Cycles and Industry Trends 01:08:26 "Uncertainty and Building Challenges" 01:17:10 "Opti: ServiceTitan-GoHighLevel Integration" 01:18:48 "Steps to Business Success" Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Justin Riley: https://www.linkedin.com/in/justintriley/ UpFrog: https://www.linkedin.com/company/upfrog/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast Register for NHPC26 in Columbus, OH (April 13-16) and save $270! Use code MASTERY for the $825 rate: nhpc26.org/svc-mastery | Registration deadline: April 9 This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: https://getbreezyapp.com/ Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo
Hero and Astrologer Ophira Edut returns to unpack the astrological shifts shaping 2026. She explains why this year marks a turning point in the decade, from the rise of the “fire horse” energy to rare planetary movements that haven't occurred in centuries. Learn how astrology can function as guidance rather than fate, why this period may push people toward self-leadership, and how the shift from Pisces to Aries energy could bring both momentum and volatility.What You Will Learn[00:07:00] Astrology is not meant to control people's choices, but act like a GPS that helps guide more aligned decisions[00:10:30] The first half of the decade carried slower yin energy with outer planets in earth and water signs, which encouraged inward reflection and spiritual exploration[00:11:30] Fire and air energy moving in during the second half of the decade creates forward momentum and pushes ideas that have been “percolating” into action[00:13:30] The Fire Horse only returns every 60 years, with the previous cycle occurring in 1966[00:15:30] Numerology marks 2026 as a “one year,” signaling the start of a new nine-year cycle after the closure and shedding of a nine-year[00:16:30] This year's message encourages people—especially those in marginalized groups—to stop waiting for leaders and instead step into leadership themselves[00:19:30] Saturn and Neptune entering Aries bring structure and imagination together, combining discipline with creativity and healing[00:23:30] The shift from Pisces energy into Aries can feel abrupt, like being jolted awake, which may surface anger, bold action, and louder individual voicesResources MentionedAstrostyle Website & CalculatorsThe AstroTwins 2026 Horoscope (Book)Let's Connect!Ophira EdutWebsite | InstagramChandler StroudWebsite | Instagram | LinkedIn Mixing, editing, and show notes provided by Next Day Podcast.
Tired of hearing "we need more time" or "we're not ready to sell" during your Cold Calling sessions? In this training, we break down why most agents struggle with probate real estate and how to stop losing listings to avoidable family conflict.Most people fail at probate lead generation because they lack a clear process for handling difficult family dynamics. Whether you are dealing with siblings fighting over an inheritance or a personal representative who feels stuck, having a proven probate sales framework is the only way to move the needle.✅ What You Will Learn:✅ How to use a high-converting pre probate leads script to build immediate trust.✅ The "Room-by-Room" method for qualifying probate leads without being pushy.✅ A live real estate agent roleplay demonstrating how to handle heirs who want to keep the home.✅ Why your probate listing presentation must start with clarity, not a sales pitch.✅ Tactical real estate tips for shifting from a physical meeting to an efficient Zoom appointment.Success in this niche requires more than just high-quality leads; it requires the real estate coaching mindset to put the "brass tacks" on the table and provide a human solution to a complex problem. Stop guessing what to say and start mastering the exact best cold calling scripts real estate pros use to dominate the market in 2026.
What if the most powerful platforms in the world were not built on attention, algorithms, or followers but on something much deeper? In this episode, Kalena James reveals the hidden principle connecting the world's most influential digital platforms: safety.After exploring how YouTube supports learning, Amazon supports decision making, and Facebook supports belonging, Kalena uncovers the deeper common denominator driving them all. For women leaders everywhere, this insight changes everything. Real influence is not built on attention or noise. It is built on trust.What You Will Learn:How the world's biggest platforms meet a shared human emotional need.Why psychological safety is the true currency behind search, learning, and connection.What YouTube, Amazon, and Facebook reveal about human behavior and trust.How safety influences decision making, learning, and belonging online.Why women often create powerful leadership environments without recognizing it.How tone, clarity, and consistency create trust in leadership and communication.What real influence looks like in a world driven by human psychology rather than algorithms.FAQ:What is psychological safety in leadership?Psychological safety refers to environments where people feel comfortable sharing ideas, asking questions, and learning without fear of embarrassment or criticism. Leaders who create this environment build stronger trust and engagement.Why is safety important for influence and authority?Influence grows when people trust the space you create. When individuals feel calm, respected, and supported, they are more open to learning, making decisions, and following leadership.How can leaders create safety in their communities or organizations?Leaders create safety through consistent communication, clear messaging, emotional regulation, and an environment where people feel respected and valued.Learn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast @uswkokomoKalena James @yesitskalenajamesJulie Deem @indymompreneur--------------------------------------------------USW Kokomo WebsiteProduction by The Business Podcast Editor
About the Guest: Wemimo Abbey grew up in Lagos, Nigeria, where he witnessed his mother borrow at 400% interest to fund his education. That early experience inspired him to co-found Esusu, helping millions of Americans get credit for paying rent and access fair financial services. Abbey has been recognized on the TIME100 NEXT List and named EY Entrepreneur of the Year in 2023. He serves on the SEC Small Business Capital Formation Advisory Committee, the Smithsonian National Portrait Gallery, the University of Minnesota Crookston Board of Trustees, LEDA, and co-chairs the LACMA Director Circle. He graduated magna cum laude from the University of Minnesota and earned an M.P.A. from NYU's Robert F. Wagner Graduate School of Public Service. What You Will Learn: How to turn early adversity and rejection into entrepreneurial success The power of resilience, faith, and purpose in leadership Why failure is a stepping stone and “falling forward” accelerates growth Strategies for building mission-driven companies that create tangible impact Lessons on teamwork and collaboration: going far together, not just fast alone Discover how to lead with impact, embrace failure as a tool for growth, and create opportunities for others while building a sustainable business. Join Joe and Wemimo for a conversation full of inspiration, practical wisdom, and the mindset needed to make a difference. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.
Stop losing easy listings to investors because you don't know how to handle the courthouse. In this episode, you will learn how to start a probate real estate business and master how to do probate sells so you can secure consistent monthly listings. We dive deep into sourcing probate data and providing the exact value every probate real estate agent needs to stand out in 2026.Many agents tell themselves the market is the problem, but the truth is they simply lack a proven system. If you want to know how to start a probate real estate business, you have to stop acting like a solicitor and start acting like a guide. Most families going through probate on parents property are overwhelmed by the process and the high costs of keeping a home they no longer need.As the representative for an executor estate, your job is to create urgency by showing them how much they can save. By focusing on saving sellers money on probate carrying costs, you provide a service that sets you apart from every other agent in your market. This video explains how to authorize a listing agreement early and get the property on the market before the legal process is even complete.What You Will Learn:✅ How to use high-converting probate scripts for real estate agents to handle the "I need to wait" objection.✅ The best way to find and contact probate property sellers directly from courthouse filings.✅ Why cold calling probates fails for most agents and how to change your approach to get them to actually speak to you.✅ How to guide a family from the initial pleading to a successful closing in 90 days or less.Whether you are a seasoned pro or just figuring out how to start a probate real estate business, these strategies will help you turn probate leads into a "winter wheat" pipeline of listings that close year round. Stop waiting for the market to change and start taking the listings that are already waiting for you at the courthouse.
If you're a leader in game dev who feels stuck, able to spot problems but struggling to make a real difference, there is a path forward that levels up your leadership and accelerates your team, game, and career. Sign up here to learn more: https://forms.gle/nqRTUvgFrtdYuCbr6 What is the hidden pattern behind why world-class AAA studios, with hundreds of millions in budget, suddenly collapse? In the last 12 months, the industry has watched high-profile projects from Mind's Eye, Ashes of Creation, and High Garden lead to layoffs, shutdowns, and lawsuits. While many blame "the market" or "toxic leadership," the reality is often found in five specific failure patterns that haunt studios of every size. In this episode, we strip away the headlines to look at the structural fragility that kills games and provide five essential questions every leader must ask to keep their project grounded in reality. What You Will Learn in This Episode: Why projecting confidence can actually blind you to a project's impending failure How to move past "theater" playtesting and get real signals from players What game visions should do for your organization Why treating launch as the finish line instead of a milestone is a $200 million mistake How to empower your team to prove you wrong before the market does If you're a leader in game dev who's ever protected the plan instead of facing reality, or felt pressure to project certainty when the game wasn't coming together, this episode is for you. Connect with us:
The higher you climb, the lonelier it gets. It's a well-worn cliché, but what is the raw, human reality behind it? What happens when the pressure to be a "dealer in optimism" becomes an unbearable weight? In this episode from the archive, Andy Lopata revisits his conversation with former senior executive and leadership coach, Ray McGrath. Ray shares the deeply personal and powerful stories behind three statements that defined his journey: "I'm irrelevant," "I'm incompetent," and "I'm a liar." This is a raw look at the psychological cost of leadership. Discover the antidote to this profound isolation and why finding a "critical friend" is the most important act of self-preservation a leader can make. What You Will Learn in This Episode What happens when a leader's grand vision violently collides with the everyday realities of their team? What is a "bonded pair," and why is finding this type of critical friend the ultimate antidote to leadership loneliness? Why is the need to wear the leadership "mask" for extended periods one of the most damaging and isolating aspects of the role? What is the crucial difference between chosen solitud and the "unwanted absence of social connectedness" that defines true loneliness? 3 Actionable Insights Find Your "Critical Friend": Actively seek out a "bonded pair"—a trusted peer, mentor, or coach who does not carry the same load as you. This person should have a different perspective, know your biases, and be someone with whom you can be completely authentic and vulnerable. Acknowledge the Feeling of Isolation: The first step to combating executive loneliness is to recognise and name it. Understand that this feeling is a common, shared experience among leaders, not a personal failing. This removes the stigma and opens the door to seeking support. Use Humour as a Shield and a Bridge: When faced with an isolating or awkward moment, use humour to break the tension and regain perspective. As Ray demonstrates after a disastrous Q&A, a moment of self-awareness can bring the audience back on your side and provide a bridge back to connection. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website Instagram | LinkedIn | X/Twitter | YouTube Connect with Ray McGrath: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 160 Featuring Ray McGrath
Welcome to another episode of Build a Better Agency! This week, host Drew McLellan dives into the rapidly evolving landscape of AI and its game-changing implications for agency owners. Joining him is Julian Goldie, an innovative SEO agency owner and AI authority who has reimagined his business by harnessing the power of automation. Together, they demystify AI's practical applications, offering grounded advice for agencies eager not to fall behind in the age of automation. In this insightful conversation, Julian Goldie recounts how the emergence of tools like ChatGPT prompted him to reinvent his agency from the inside out. He shares real-world examples of leveraging AI for operational efficiency—including automating repetitive outreach tasks, cutting costs, and scaling revenue without increasing headcount. You'll hear how identifying high-impact areas for automation can transform daily workflows and free up your team to focus on the strategies that matter most. Drew McLellan and Julian Goldie discuss the overwhelming variety of AI tools on the market and outline how to strategically narrow down your agency's tech stack. You'll get tangible tips for evaluating and adopting automations, maintaining quality control, and sidestepping common pitfalls many organizations face when deploying AI. Plus, Julian reveals his "three-tool AI stack" essential for any modern agency, and shares strategies for using AI not just to save time, but to generate new revenue streams and position yourself as an industry thought leader. Whether you're just beginning to experiment with AI or are looking to deepen your automation game, this episode is packed with actionable insights. By the end, you'll have concrete steps for auditing your workflow, selecting the right tools, and leading your clients confidently into the future of AI-powered marketing. Don't miss this practical roadmap to building a smarter, more scalable, and future-ready agency. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Leveraging AI to automate high-impact agency tasks Building value through workflow automation, not just content creation Simplifying your AI tech stack for profit and efficiency The critical role of quality control with AI-powered outputs Using AI-driven communities and content for client acquisition Mindful adoption: focusing on one key automation at a time Positioning your agency as a thought leader by documenting and sharing your AI journey
Send a textDid you know your handwriting can reveal emotional wounds you may never talk about?In this powerful episode of The Kapeel Gupta Career PodShow, we explore the deep connection between emotions, mental health, physical health, and handwriting. Stress, anger, loneliness, anxiety, and suppressed emotions are silently affecting millions of people — especially students and young professionals under constant pressure. These emotions don't just stay in your mind; they impact your nervous system, immune system, heart health, and overall wellbeing.But here's the surprising insight: Your handwriting carries clues about these emotional patterns.And through a powerful practice called Graphotherapy, it is possible to rewire emotional responses and support mental healing through intentional handwriting exercises.In this episode, Kapeel Gupta explains the science of the hand-brain connection and how changing handwriting patterns can influence emotional regulation and personal transformation.
Hair loss is not one problem, and that is exactly why so many women waste time and money treating it the wrong way. In this episode, Chalene Johnson breaks down the two most common types of hair loss in women, what may actually be causing thinning or shedding hair, and why your ferritin levels could be a major missing piece. She also walks through the science backed hair loss treatments that actually work, including minoxidil, scalp care, prescription options, and higher end treatments like red light therapy and PRP. Plus, she calls out the popular hair growth products and remedies that may be more hype than help. Check out this video on YouTube
What are women already giving in leadership, often invisibly, and what do organisations gain as a result? Give to Gain- as we approach International Women's Day 2026, with this theme, I wanted to bring a slightly different perspective. Rather than focusing only on how we give more support to women, this episode reframes the conversation. I want to shine a light on what women already give every single day through their human capabilities, and what teams and organisations gain when those contributions are made visible, acknowledged and valued. In a world accelerating through AI, technological change and performance pressure, the real differentiator is not purely technical- it is human. These are not soft skills- they are commercial and leadership skills, which many women are already strong in, often without the recognition they deserve. This episode explores how making these capabilities visible can shift narratives around leadership, gender and performance, and why acknowledging what women already give is essential for teams and organisations to truly gain. What You Will Learn: What women are already giving with their human capabilities, which is not always visible or fully acknowledged What teams can gain from women giving in cohesion, collaboration and trust What organisations can gain from women giving in speed, results and future financial performance Why naming these contributions increases confidence, visibility and influence for women Why making women's strengths visible benefits everyone, not just women Acknowledge the human capabilities already present in your team- make them visible, celebrate them publicly, speak about them as performance drivers, not personality traits. If you are a leader, ask yourself how you are recognising and valuing confidence, clarity, connection and emotional intelligence. And if you would like to explore these human capabilities in more depth, you can find them at the heart of my book, 'Become a Global Leader', link below. Give to Gain is not about asking women to give more. It is about recognising what is already being given, and understanding just how much we gain as a result. Resources: Buy the book, Become a Global Leader:https://culturecuppa.com/book/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
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What is trauma-informed leadership, and why does it matter in today's workplace? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Dr. Melanie Gray shares how trauma-informed care transforms leadership, strengthens workplace culture, and prevents burnout before it derails careers. Drawing from over 25 years in healthcare, higher education, and corporate leadership, Dr. Gray explains how trauma shapes behavior, how generational stress impacts performance, and why confidence is built through intentional self-leadership. If you are a high-achieving woman considering leaving corporate, building a consulting business, or leading teams through change, this episode delivers practical wisdom on resilience, emotional safety, confidence, and long-term leadership sustainability. What You Will Learn: How trauma-informed leadership shifts workplace culture by asking what happened to someone rather than what is wrong with them. What generational trauma and adverse childhood experiences mean for confidence, communication, and leadership development. How unresolved trauma contributes to burnout, anxiety, and disengagement in corporate environments. What practical steps leaders can take to build emotionally safe and resilient teams. How to assess personal skills and strategically prepare for a transition from corporate to entrepreneurship. What confidence truly looks like when it is built through preparation, data, and intentional action rather than perfectionism. How planning financial runway reduces anxiety when launching a consulting business. What separates sustainable business growth from temporary virality and surface-level success. How structured coaching with defined goals creates measurable transformation instead of dependency. What it takes to lead with compassion while still holding high standards for performance and accountability. FAQ: What is trauma-informed leadership? Trauma-informed leadership is a framework that considers how past experiences, including adverse childhood experiences and generational stress, influence present behavior, communication, and performance in the workplace. How does trauma affect workplace performance? Trauma can impact confidence, emotional regulation, communication patterns, and stress responses, which may show up as withdrawal, defensiveness, burnout, or disengagement. How do I confidently leave corporate to start a consulting business? Confidence increases when leaders assess their skills, create a financial runway, build required competencies in advance, and transition with a structured plan rather than reacting to anxiety or corporate restructuring. Connect with Dr. Melanie GrayWebsite Connect with Anjel B. Hartwell Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds by Anjel B. Hartwell Listener Line (540) 402-0043 Ext. 4343 Email listeners@wickedlysmartwomen.com
On this episode of Destination on the Left, Juanita Marois, CEO of Métis Crossing, shares her personal experience in developing a tourism destination tied to her roots as a Métis Indigenous person from Canada. She shares in detail how the destination engages visitors by sharing what makes them special, including the experiences Métis Crossing offers—from paddling down the North Saskatchewan River in voyageur canoes to wandering historic buffalo habitats, indulging in Indigenous cuisine, and soon, relaxing at a uniquely Métis-inspired wellness spa. We also talk about collaboration and how Métis Crossing is making a positive impact for both visitors and local residents. What You Will Learn in This Episode: How Juanita's personal journey as a Métis woman influenced her path from consultant to CEO of Métis Crossing Why community collaboration and inclusivity are central to the successful development of Métis Crossing The creation of immersive, cultural, and seasonal experiences that engage visitors' heads, hearts, hands, and hunger How Métis Crossing uses storytelling, land-based learning, and nature to educate visitors about Métis history, Indigenous relationships to land, and sustainability Why collaboration is key in Indigenous tourism, and how Métis Crossing works with other attractions to build itineraries How the philosophy of shared benefit guides partnerships with local government and other cultural destinations What the future holds for Métis Crossing, including innovative projects like the Sage and Spruce Indigenous spa and expanded cultural experiences that honor both Indigenous and European Métis heritage Elevating Métis Crossing as a Destination Building Métis Crossing as a premier Indigenous destination was no accident. By leading with culture and encompassing accommodation and culinary experiences, Métis Crossing provides a one-of-a-kind, immersive journey. Visitors come not just for a vacation, but also to learn about the area's history and traditions. Signature experiences include "Paddle into the Past", a river voyage retracing Métis fur trade routes, and the Wildlife Park, where guests see buffalo up close and learn about historic buffalo hunts, essential to the Métis nation's evolution. The destination engages travelers' head, heart, hands, and hunger, ensuring every visitor leaves with a deeper connection to Métis culture and the Alberta landscape. Creativity and Collaboration Developing Métis Crossing wasn't without obstacles. Juanita describes how collaboration became a creative solution and how she worked with local municipalities, the provincial government, and destination organizations to address regulatory hurdles and land-use challenges. By involving partners early and often, Métis Crossing became a model for inclusive development, proving that transformational change happens when stakeholders unite around shared goals. Infrastructure, Innovation, and Meaningful Impact From its origins as a hay field and historic homesteads, Métis Crossing now spans over 1,800 acres with restored buildings, a cultural gathering center, boutique lodge, skywatching domes, a wildlife park, and even a solar field. These fabulous offerings attract locals and visitors, and recent developments include the Sage and Spruce Indigenous spa, where both Indigenous and European wellness traditions are honored in pursuit of holistic well-being. One powerful impact is that Métis Crossing is now the region's largest employer, revitalizing a once-declining rural area. Juanita's intentional approach ensures tourism benefits residents as much as visitors, creating economic opportunities and supporting cultural revitalization. Resources: Website: https://metiscrossing.com/ LinkedIn Personal: https://metiscrossing.com/ LinkedIn Business: https://www.linkedin.com/company/m%C3%A9tis-crossing/ Indigenous Tourism Alberta: https://indigenoustourismalberta.ca/ Destination Indigenous: https://destinationindigenous.ca/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
Did you know that consuming alcohol, even casually, is classified in the same cancer risk category as tobacco and asbestos? Today's conversation is all about the alcohol-cancer connection, the sober curious movement, and how we can make informed choices about our health.On Salad With a Side of Fries, Jenn Trepeck welcomes Cecily Mak, a former Silicon Valley attorney, breast cancer survivor, and author of Undimmed, for a conversation that is equal parts eye-opening science and deeply personal storytelling. Cecily shares how losing her mother to esophageal cancer and later facing her own breast cancer diagnosis led her to uncover this critical, under-discussed connection between alcohol and cancer risk, and what all of us can do with that information today.What You Will Learn in This Episode:✅ The five distinct biological mechanisms that directly link alcohol and cancer.✅ How the alcohol industry has followed a playbook similar to Big Tobacco, suppressing updates to alcohol labeling laws and lobbying against stronger public health disclosures for decades.✅ What the sober curious movement looks like beyond the AA model and how alcohol moderation rather than full abstinence can still make a meaningful, measurable difference in your long-term health.✅ How Cecily Mak's Eight Awarenesses framework helps individuals break free from unwanted habits by building agency, self-compassion, and intentional choice rather than relying on willpower or labels.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 The truth about alcohol and cancer risk, why metabolizing alcohol releases a DNA-damaging carcinogen04:34 Cecily's mother's cancer diagnosis and how years of alcohol dependency shaped her path forward06:31 A 30-day experiment of an alcohol-free lifestyle reveals transformative benefits on sleep and relationships08:29 Cecily's breast cancer diagnosis and the discovery linking her drinking history to breast cancer risk factors12:40 Removing the dimmers and dependence on alcohol, and Cecily shares her journey of writing Undimmed: The Eight Awarenesses for Freedom from Unwanted Habits17:55 Alcohol classified as a group one carcinogen and how it ranks alongside tobacco, asbestos, and UV radiation20:14 A discussion on the fight to update the outdated alcohol labeling laws25:54 The five biological pathways: acetaldehyde, elevated estrogen, oxidative stress, impaired DNA repair, and increased permeability32:55 Choosing clarity and alcohol-free living as the foundation for personal agency40:26 Releasing judgment and cultivating self-compassion as tools for sustainable habit change45:39 Cecily's one most important takeaway: learning to listen to ourselves as the most powerful tool in breaking unwanted habitsKEY TAKEAWAYS:
Service Business Mastery - Business Tips and Strategies for the Service Industry
Electrification is accelerating across North America. Rebates are expanding. Regulations are tightening. And HVAC contractors are being asked to deliver higher efficiency, lower emissions, and better comfort all at the same time. So where does dual fuel fit in? In this episode of Service Business Mastery, recorded live at AHR Expo, Tersh Blissett sits down with Matt Schlegel and Charles Hurd to break down how dual fuel heat pumps are becoming a powerful solution for commercial and residential contractors. If you're trying to navigate electrification, cold climate performance, rebate programs, and evolving control requirements, this episode gives you clarity and strategy. What You Will Learn in This Episode • What dual fuel heat pumps are and how they operate • The difference between single heat operation and simultaneous heating • Why electrification incentives are driving commercial demand • How dual fuel helps avoid expensive electrical upgrades • Why gas can outperform electric strip heat in extreme cold • How adjustable changeover temperatures impact comfort and cost • How to calculate annual operating costs and emissions impact • How Controls Verification Protocol affects inverter systems • The growing push toward communicating equipment • What AHRI 1380 demand response compliance means for contractors • How manufacturers are using AI to improve troubleshooting and service Timestamps 00:00 Adjustable changeover temperature explained 05:23 What dual fuel solves in commercial applications 08:12 Gas vs electric strip heat in extreme cold 12:24 Utility cost and emissions comparison tool 16:02 How thermostats and changeover logic work 23:39 Brand loyalty after COVID shortages 28:24 Refrigerant transition challenges 33:01 CVP and communicating systems 35:31 Future of proprietary thermostats 40:49 AI in HVAC troubleshooting 44:09 Automation vs AI hype 48:15 How to become a dealer How to become a YORK dealer https://www.york.com/dealers/become-a-contractor Follow the Host and GuestTersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Matt Schlegel: https://www.linkedin.com/in/matthew-schlegel/ Charles Hurd: https://www.linkedin.com/in/charlesrhurd/ Bosch: https://www.linkedin.com/company/boschhomecomfortgroup/ Connect with Us• LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast
Reshma Kearney is a trauma-informed yoga teacher, mindfulness guide, and solo mom of three who lost her husband Sean to suicide in 2022. A former military family, they had just begun what felt like their forever chapter when everything changed.In this conversation, Reshma speaks openly about the stigma that kept Sean from asking for help, why she reframes "signs of suicide" as "signs of risk," and what those first impossible months of grief actually looked like. She shares how small, accessible mindfulness practices became lifelines for her and her kids, and why letting her children see her fall apart may be the most important thing she's ever done as a mother.This episode covers suicide loss, parenting through grief, nervous system regulation, and what it looks like to find joy again without leaving your person behind.What You Will Learn[00:10:14] Why Reshma was shocked but not surprised by her husband's suicide after years of unresolved struggle[00:11:58] Her reframing of “signs of suicide” into signs of risk and why that distinction matters for survivors[00:13:41] The compounding stressors — deployment, multiple moves, career transition, and alcohol use — in the year before his death[00:16:04] How stigma in the military and medical fields made him fear that seeking help would damage his career[00:19:41] What the early months of grief looked like: functioning for her kids while internally feeling no future for herself[00:21:07] The small 20-minute walking practice that became the first step toward caring for her own nervous system[00:23:52] How each child expresses grief differently — movement and anger, journaling and art, or needing nature and openness[00:30:37] What “accessible mindfulness” really means: stacking simple gratitude and grounding practices into daily life rather than adding more to-dos Resources Mentioned988 Suicide & Crisis Lifeline (U.S.) – Call or Text 988 https://988lifeline.orgFind a Helpline (International crisis support directory) https://findahelpline.comLet's Connect!Reshma KearneyWebsite | InstagramChandler StroudWebsite | Instagram | LinkedIn Mixing, editing, and show notes provided by Next Day Podcast.
Community finance is under pressure. On this episode of Credit Union Conversation, Mark Ritter sits down with Doug Wadsworth to unpack the realities facing small credit unions, including expanding regulatory burdens, rising compliance costs, and growing competition among credit unions. They discuss why credit union advocacy matters, how the cooperative model must evolve, and what practical leadership looks like when serving members in an increasingly complex financial environment.What You Will Learn in This Episode: ✅ How small credit unions manage increasing regulatory burden and mounting compliance costs during NCUA examinations✅ Why credit union advocacy is essential to protecting the cooperative model and strengthening member impact✅ How credit union competition from large financial institutions and FinTech competition is reshaping credit union strategySubscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 Doug shares his journey into the credit union space and his introduction to small credit unions06:25 The challenges of obtaining services, the weight of NCUA examinations, and the rising regulatory burden on small credit unions17:18 Survey results reveal growing credit union competition from larger credit unions over smaller ones21:04 Breaking down compliance costs, HMDA reporting, and NMLS registration27:58 Advocacy efforts aimed at achieving regulatory relief for small credit unions31:15 A vision for strengthening the cooperative model and sustaining community financeKEY TAKEAWAYS:
Stop cringing every time you pick up the phone to talk to a probate lead! Mastering Cold Calling is the ultimate key to winning in Real Estate Investing and Real Estate today, especially when you are Selling Inherited Property in a sensitive market.In this exclusive roleplay session with Aaron Novello, we address the "bad smell in the room" that kills your conversion rate during Probate Cold Calls. If you've ever felt stuck when a seller asks how you got their information, you are likely missing the Emotional Intelligence required to bridge that gap. We break down exactly how to use "Tactical Empathy" to lower a seller's defenses and turn a high-stress objection into a listing opportunity.Most agents fail because they rely on an "elementary" intro that sounds like a typical salesperson. By implementing the Best Cold Calling Scripts Real Estate professionals use, you can stop the cycle of rejection and start building genuine trust with grieving families. We dive deep into Probate Real Estate strategies, showing you how to "dig deeper" into the family dynamic to uncover the real reason they are hesitant to sell.Whether you are a seasoned pro or just starting Probate prospecting, learning How to Handle Objections with empathy will set you apart from every other agent in your market. Don't let another lead go cold because you didn't know how to navigate the emotional component of the deal.What You Will Learn✅ How to address the "elephant in the room" on a Probate call✅ The secret to using Emotional Intelligence for higher conversion✅ Why your current Cold Calling intro might be hurting your brand✅ Expert techniques for Objection Handling with sensitive sellers✅ The exact bridge to use when asked "How did you get my info?"
Welcome to another episode of Build a Better Agency! This week, host Drew McLellan sits down with agency owner and behavioral science expert Nancy Harhut to unlock the hidden forces behind human decision-making—and how they impact your agency's marketing success. Drawing on her years of experience and her deep dive into the psychology of persuasion, Nancy brings a fresh perspective on why people do what they do—and how marketers can ethically harness those instincts to drive action. In this episode, Nancy breaks down the fundamentals of behavioral science, emphasizing the powerful shortcuts our brains take when making decisions. Together, Drew and Nancy explore concepts like autonomy bias, social proof, and left-digit pricing, providing practical strategies for agencies to leverage these psychological triggers in everything from copywriting to pricing models. Whether it's using testimonials the right way, framing choices to nudge conversions, or tapping into the subtle cues that build trust, Nancy's real-world examples and research-backed tips are sure to spark new ideas. They also tackle the big question of technology's role in the age of AI—exploring how artificial intelligence can support (but not replace) the human art of persuasion. Plus, they discuss how behavioral science applies across both B2B and B2C spaces, and offer actionable advice for getting clients on board with a more psychologically informed approach to marketing. If you're ready to move beyond generic messaging and start connecting with your audience on a deeper, more instinctive level, this episode is a must-listen. By the end, you'll have a toolkit of proven tactics you can apply to your agency's work immediately—boosting engagement, persuasion, and results for both you and your clients. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Defining behavioral science and its impact on marketing The role of decision-making shortcuts in human behavior Leveraging autonomy bias and providing choices to increase engagement Harnessing the power (and pitfalls) of social proof and testimonials Overcoming buying barriers by identifying "why-not" reasons Applying behavioral science tactics to pricing and perception Using reasoned explanations ("because") to boost compliance and sales
On this episode of Destination on the Left, I talk with Clare Marie Ritter, Motorcoach Coordinator at the historic Penn Wells Hotel and Lodge in rural Pennsylvania. She shares her experience positioning a smaller, less well-known destination. We talk about the foundations of successful collaborations and why building a supportive network has been crucial to her success. Clare brings vivid examples of successful collaborations, from multi-state itineraries to connecting with neighboring museums, that prove even "off the beaten path" destinations can thrive with teamwork and creative thinking. What You Will Learn in This Episode: How Clare Marie Ritter found her way into the tour and travel industry through volunteering and local connections Why positioning a rural destination requires creative marketing strategies, including focusing on attractions and experiences What collaborative partnerships across borders (including state lines) look like, and how Clare uses those relationships to build group itineraries How thinking outside the box has helped Clare identify unique attractions that appeal to group travelers Clare creates fresh itineraries and creative connections in a rural area Best practices when establishing collaborations and building genuine personal connections Expanding Itineraries Clare's passion for history and her beginnings at a local motel led her down a path of helping visitors discover the hidden corners of her rural Pennsylvania home. She realized that promoting a hotel meant first selling the destination itself. After all, you can have the best, most fancy property in the world, but without a reason to come, your marketing is going to fall on deaf ears. Clare recognized the need to think outside the box by promoting local attractions and extending the visitor journey. She formed partnerships with unique local experiences, including a horse-drawn wagon ride through the canyon, small maple producers, and boutique chocolate factories, then widened her lens, working with regional attractions across state lines. She built partnerships with attractions like the Corning Museum of Glass, just 45 minutes away, reaching into New York for collaborative opportunities. The Power of Networks and Creative Collaboration Networking and partnerships play a major role in the success of rural tourism. For Clare, professional networking at organizations like the American Bus Association and regional groups provides contacts, ideas, and new opportunities. You never know where the next fruitful partnership might come from. One standout example is an itinerary co-created with counterparts in Corning and Jamestown, NY, and Coudersport, PA. Together, these small destinations developed a loop that incorporated art, comedy, local history, and natural beauty. Selling this unique cross-state experience has opened doors and filled itineraries with unexpected connections. Looking Ahead: Innovation and Nostalgia With renewed interest in nostalgic travel and more experiential, off-the-beaten-path destinations, Clare is excited about her latest project, which is developing a Route 6 motorcoach itinerary to showcase small towns along this historic road. This initiative dovetails perfectly with America's 250th anniversary, offering travelers fun themed journeys full of history and local flavor. Resources: Website: pennwells.com LinkedIn Personal: https://www.linkedin.com/in/clare-marie-ritter-0a4306237/ LinkedIn Business: https://www.linkedin.com/company/wellsboro-hotel-company/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
What if the reason you cannot lose weight, think clearly, or stop craving sugar after dinner has nothing to do with discipline and everything to do with your hormones, your gut, and what you are eating at breakfast? These are the questions your doctor might not be asking or answering, but Jenn is.On this episode of Salad With a Side of Fries, Jenn Trepeck pulls back the curtain on the powerful Happy Healthy Hub community by sharing this Q&A from inside the hub. Covering hormonal weight gain, natural cholesterol remedies, healing leaky gut, taming food noise, boosting morning energy, and why protein intake early in the day is the most underrated tool for controlling sugar cravings and stubborn weight loss, it's likely your questions are included too! If you have ever felt like your body is working against you, this episode will help you understand why and what to do about it. For more Q & A, and answers to your personal questions, become a member of the Happy Healthy Hub here: https://asaladwithasideoffries.com/membership/What You Will Learn in This Episode:✅ Why hormonal weight gain and metabolic health are always the root cause of stubborn weight struggles and how willpower is never to blame, plus what actually depletes and replenishes this finite resource throughout your day.✅ How to naturally support cholesterol management through omega-3 supplements, soluble fiber, and reducing sugar and refined grains, and why coenzyme Q10 is essential for anyone currently taking a statin.✅ The key markers of gut health recovery, including zonulin testing and secretory IgA, and how repeated insults like antibiotics and artificial sweeteners compromise intestinal permeability over time.✅ How increasing protein intake earlier in the day dramatically reduces food noise, nighttime eating, and sugar cravings, and why satiety hormones like leptin and ghrelin are the real drivers behind your appetite.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Intro: You don't lack willpower, you're just spending your finite resources elsewhere throughout the day03:26 Natural cholesterol remedies using omega-3 supplements, soluble fiber, and reducing sugar/grain/starch intake07:13 Why coenzyme Q10 is critical for anyone on a statin and the disconnect between statin use and heart health outcomes09:47 Healing leaky gut: how to recognize recovery, what causes gut lining breakdown, and whether gut health and intestinal permeability damage can fully reverse15:34 Understanding food noise: how restriction, undereating, and low protein intake amplify cravings throughout the day and why low protein intake early in the day leads to nighttime eating20:46 Hormonal weight gain vs. metabolism: the roles of insulin, leptin, ghrelin, and satiety hormones in body weight24:50 How to stop sugar cravings after dinner by switching habits, increasing protein intake, and creating new meal-end rituals27:19 Warm water with lemon as a bedtime ritual: supporting digestion, gallbladder health, and signaling the end of meals naturally30:17 What is the easiest area to change first: nutrition, exercise, or health, and discussion of habits34:04 Jenn's go-to-tips for meal prep, cooking and takeout, favorite fitness activity and wellness habit that made the biggest difference42:00 Looking at health and wellness on social media and how it is tied to economics and the top wellness trends for 2026KEY TAKEAWAYS:
Service Business Mastery - Business Tips and Strategies for the Service Industry
Most HVAC contractors focus on equipment upgrades, but one of the biggest opportunities for better installs and higher profit is hiding in the ductwork. In this episode of Service Business Mastery, recorded live at AHR 2026 in Las Vegas, Tersh Blissett sits down with Jarrod Scott from Aeroseal to explain how duct sealing from the inside works, why it is different from traditional mastic and tape, and how contractors can use it to improve comfort, increase system efficiency, reduce callbacks, and create a real competitive advantage. They also discuss commercial and multifamily applications, how to think about static pressure, and why tighter buildings must still breathe through controlled mechanical ventilation. What You Will Learn in This Episode • How internal duct sealing works using physics and pressure • The difference between duct sealing and duct encapsulation • How precise sealing improves airflow and energy efficiency • How much leakage the system can realistically seal • Whether sealing ducts raises static pressure • Why responsible contractors think holistically before sealing • How tight buildings must be paired with mechanical ventilation • The ROI case for apartment complexes and commercial buildings • How duct sealing reduces callbacks and boosts customer satisfaction • How to turn efficiency upgrades into a competitive advantage Timestamps 00:00 How sealing ducts from the inside works 01:14 The physics behind internal duct sealing 04:22 How large of a leak can be sealed 06:08 Static pressure concerns and responsible installation 08:47 Why buildings must breathe mechanically 10:05 ROI for sealing apartment and commercial HVAC 12:28 Cure time and odor concerns 13:58 Water-based sealant and fire safety 16:03 Reducing callbacks and increasing customer satisfaction 17:29 Turning duct sealing into a competitive advantage Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Jarrod Scott: https://www.linkedin.com/in/jarrod-scott-06573835/ Aeroseal: https://www.aeroseal.com Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast
In this episode, we explore what it's like to parent a child who processes the world differently without rushing to label, diagnose, or “fix.” Jasmine shares how motherhood reshaped her path as she learned to trust her intuition while raising her neurodiverse son. Joined by Hero and Somatic Healing Practitioner Nicole, she reflects on slowing down, honoring her son's differences, and grounding herself through yoga, sound, and touch. Together, they explore how embodied practices help parents and caregivers reconnect with themselves and stay in the present throughout the day. What You Will Learn[00:07:30] Early signs that prompted Jasmine to trust her intuition about her son's development[00:14:00] Why curiosity, observation, and acceptance shaped her parenting approach over time[00:20:00] What gets lost when children are viewed primarily through developmental metrics[00:21:30] The impact of slowing down and nurturing a child's natural passions[00:27:00] Yoga as a way to slow time and stay present during major life transitions[00:32:30] Why sound-based practices help caregivers reconnect with sensations and emotions in the body[00:36:30] The nervous system effects of vibration, singing, and sound in regulating the body[00:49:30] A simple practice for listening to intuition through breath, sensation, and stillnessLet's Connect!Nicole KimWebsiteChandler StroudWebsite | Instagram | LinkedIn Mixing, editing, and show notes provided by Next Day Podcast.
Do you ever binge just to get it out of your system? It can feel nice to get the relief but, when you do this, you're only getting it out of your system FOR NOW. It will be back. Unless, you do something to break this cycle. In this episode, I'm showing you how you'll break the cycle. You're going to stop bingeing to get it out of your system and do something else instead. What is it? Listen in to find out. Interested in working with me? Go to http://www.coachkir.com/group to get all the information you need! Find show notes and more information at https://coachkir.com/395 WHAT YOU WILL LEARN: How you can get free coaching next week What it actually means when you're feeling urges to and are thinking about bingeing Why you feel urges to binge eat Why you should binge to get it out of your system and what to do instead How to stop the cycle of feeling urges and bingeing FEATURED IN THIS EPISODE Awesome Free Stuff The Stop Binge Eating Group Coaching Program FREE GROUP COACHING Episode #388: How to Give Yourself Unconditional Permission to Eat What You Want and Not Binge
Episode Description
Welcome to another insightful episode of Build a Better Agency! This week, host Drew McLellan is joined by returning guest Noel Andrews, the founder of JobRack, to explore a dynamic trend that's reshaping the way agencies build and cultivate their teams. Together, they dive into the growing movement of hiring full-time international team members from regions like Eastern Europe and South Africa—and the significant impact this is having on agency culture, client results, and operational efficiency. Noel Andrews lends his expertise as an offshore hiring specialist, clarifying common misconceptions about international talent and revealing why more agencies are opting for highly skilled, long-term team members abroad instead of just local hires or gig-based freelancers. He shares firsthand accounts from agency leaders who have been pleasantly surprised by both the technical expertise and the positive, collaborative attitudes these global professionals bring to the table. The discussion expands into how international team members can raise the bar for everyone, shifting mindsets and work habits for the better company-wide. The conversation doesn't stop at hiring practices. Drew McLellan and Noel Andrews unpack actionable strategies for fostering strong agency culture, even within remote and hybrid setups. From the value of clear communication and setting high standards to intentionally building connections among geographically dispersed teammates, you'll get practical tips for making everyone feel like a real part of the team—no matter where they're located. They also dig into how AI and automation are influencing agency roles, why clarity is more crucial than ever, and how proactive leadership can remove day-to-day roadblocks so every team member can operate at their best. Whether you're considering expanding your team internationally or simply looking to boost engagement and performance within your distributed agency, this episode is packed with real-world advice and inspiration. Tune in to discover how making small, intentional tweaks—rooted in clarity, culture, and high expectations—can set your agency up for a standout year ahead. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: The rise of hiring full-time international team members for agencies Shifting perceptions around the skill and impact of offshore talent How remote and hybrid teams can intentionally build and maintain strong agency culture The crucial role of clarity in expectations, communication, and goal-setting Removing barriers and empowering teams to operate at their highest level Leveraging AI and automation without losing the human touch The value of high standards and small, consistent actions for agency success
Midlife can feel like your body suddenly changed the rules. The supplements that once boosted energy, hair growth, and metabolism might now be causing bloating, acne, brittle hair, belly fat, dry skin, hormone imbalance, and even abnormal lab results. In this episode, Chalene breaks down the popular supplements many women over 40 are still taking that could be quietly sabotaging their health, thyroid labs, skin barrier, bone density, and hormones. If you're navigating perimenopause or menopause and wondering why you don't feel like yourself anymore, this conversation will challenge what you think you "should" be taking. This is not about fear. It's about testing, not guessing, and making smarter choices in midlife. Check out this video on YouTube
If you've ever considered starting a podcast, a YouTube channel, Patreon or all of the above…this episode could make you some money and definitely save you a lot of time. This is the real breakdown of how creators make money "just talking"… and why most people start podcasting with the wrong expectations.
On this episode of Destination on the Left, I talk with industry leaders from across the country at the American Bus Association's Marketplace 2026 in Reno, Nevada, to uncover what's next for destinations, attractions, and travelers. You'll hear from Josef Kruger of US Ghost Adventures, Aisha Jones of Mystic Seaport Museum, Jana Carter from Visit Annapolis, Kay Calzolari of Visit Winston Salem, Meredith Dollevoet from Cartersville Museum City, Jim Vozzella with 360Chicago, and Debra Tassone from Discover Long Island. Together, they share fresh insights on how storytelling, immersive activities, and hands-on programming are reshaping group experiences. What You Will Learn in This Episode: How group travel experiences are evolving to focus on immersive storytelling and hands-on engagement Strategies for collaboration between destinations, attractions, and local partners Trends shaping group travel for 2026, including wellness-focused itineraries and multi-generational groups How destinations and attractions are using customizable programming to add value and create memorable moments for visitors Why DMOs and attractions are bundling experiences and aligning their offerings to appeal to new travel trends Innovative approaches organizations are using to keep travelers engaged before, during, and after their visits How getting involved with associations like the ABA contributes to building enduring relationships and fostering continuous growth in the travel industry Innovation Through Collaboration Collaboration is no longer a "nice to have". It's mission-critical critical. Guests stress the importance of teaming up with regional partners, DMOs, and local organizations. By curating joint itineraries, sharing resources, and feeding each other's strengths, destinations can offer more complete and compelling travel experiences. Kay Calzolari of Visit Winston Salem shares how investing in personal relationships with nearby towns and attractions has enabled her to offer valuable regional itineraries, extending stays, and enhancing visitor value. This collaborative spirit isn't just about logistics, it's about approaching every partner as part of a larger community, working together to create seamless, memorable journeys for guests. Trends Driving Group Travel With the approach of major milestones like America's 250th anniversary in 2026, destinations are getting creative. Thematic travel is gaining traction, from wellness retreats and service-oriented projects to festivals and Be Revolutionary experiences, as Jana Carter describes for Annapolis. Operators are increasingly tapping into local culture, outdoor recreation, and even culinary partnerships. Museums are stepping up with exhibits that go beyond static displays. As Aisha Jones discusses, Mystic Seaport Museum is bringing in unique traveling exhibits, like shipwrecks recreated in LEGO, and launching virtual educational programs to grow engagement beyond the museum's walls. The Power of Networks At the heart of this evolution is the network effect. ABA Marketplace events and similar gatherings have become essential for building lasting industry relationships. Whether it's a first-timer bonding over shared experiences or seasoned pros joining councils and volunteer teams, the connections made drive both business and inspiration. As several guests reflect, returning to these conferences is like coming home—reconnecting with peers, learning from each other, and growing together. Resources: Josef Kruger: https://www.linkedin.com/in/jlkdreams/ Aisha Jones: https://www.linkedin.com/in/aishamjones/ Jana Carter: https://www.linkedin.com/in/jana-carter-b01b8160/ Kay Calzolari: https://www.visitwinstonsalem.com/sites/default/files/2024-11/Kay%27s%20Profile%20Sheet Meredith Dollevoet: https://www.linkedin.com/in/meredith-dollevoet-62413615/ Jim Vozzella: https://www.linkedin.com/in/jim-vozzella-b53a7416/ Debra Tassone: https://www.linkedin.com/in/debra-tassone-upward/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
Are you dreading menopause? What if the menopause horror stories you've heard aren't the whole truth? Women across five continents have shared surprisingly different experiences with this inevitable life transition, and their insights might completely change how you approach your own future health.Jenn Trepeck hosts returning guest Zora Benhamou on Salad with a Side of Fries for a groundbreaking conversation about menopause around the world. As a gerontologist who's interviewed over 300 women from Vietnam to France, Zora reveals which symptoms appear universal, which treatments different cultures embrace, and why almost no one's mother prepared them for this transition, regardless of where they live.What You Will Learn in This Episode:✅ How socioeconomic status and stress management impact the timing and severity of menopause symptoms across different cultures and communities worldwide.✅ Why menopause experiences with hormone replacement therapy vary dramatically from Spain's hesitation to France's acceptance, and what this reveals about menopause stigma.✅ The surprising universality of hot flashes and mood swings despite geographic differences, plus which Asian countries show remarkable openness about libido changes during the perimenopause transition.✅ How gerontology research connects the mind-body connection to aging gracefully, and why understanding your entire life course health matters for longevity planning.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Global menopause perspectives and how cultural menopause experiences shape women's transitions worldwide05:59 Understanding gerontology research and why the mind-body connection matters from birth through post menopause life08:59 Gathering research from over 300 women about menopause, asking five questions16:21 Socioeconomic status impact on perimenopause transition timing and how stress management affects menopause anxiety levels20:54 Hot flashes: universality versus cultural differences in libido changes and mood swings during hormonal transitions23:08 Hormone replacement therapy attitudes and HRT options 27:19 Understanding menopause as a spectrum with diverse experiences and tools to make the perimenopause transition easier29:02 Breaking menopause stigma through conversation and recognizing menopausal depression as life-threatening, and why knowing it's hormones, not you, can save lives30:47 Cultural differences in menopause discussion from the Czech Republic's ageism to varying levels of openness worldwide33:21 How household support and reverence for older women create better menopause outcomes and easier transitions36:18 Understanding perimenopause starts in mid-thirties with progesterone loss, not just something after age 5038:40 The 103 menopause symptoms beyond hot flashes, including joint pain, anxiety, and sleep issues, are often misdiagnosed39:43 Testing, measuring, and assessing perimenopause symptoms through data tracking and biohacking for better healthKEY TAKEAWAYS:
Service Business Mastery - Business Tips and Strategies for the Service Industry
AI is moving faster than most service businesses can keep up with. Voice agents. Text automation. Follow-up systems. AI sales emails. Predictive messaging. But here's the real question: How do you use AI to convert more leads without losing the human touch? In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Ryan Fenn, CEO at CHIIRP, to break down what's actually working in AI-driven lead conversion right now. They dive into: Why speed to lead still wins (and why seconds matter) How one word in your follow-up could be killing 90 percent of your conversions Why most contractors misuse AI for sales emails How to "download your brain" into systems using AI Why tools are becoming commodities and experience is becoming king How AI agents are replacing static drip campaigns If you're a service business owner trying to figure out how to adopt AI without sounding robotic, this episode will give you clarity, strategy, and practical application. What You Will Learn in This Episode • Why speed to lead still dramatically impacts booking rates • The difference between static drip campaigns and dynamic AI follow-up • How AI can analyze hundreds of millions of messages to improve conversion • Why empathy in messaging increases response rates • How to use AI as an editor instead of a ghostwriter • How to turn 20 years of experience into systems and training using AI • Why the future of software is outcome-based, not tool-based • How to evaluate tech partners based on deployment experience, not features • Why humans will still matter even if AI becomes indistinguishable Timestamps 00:00 The AI arms race and what's changed 03:00 Why speed to lead still dominates 08:00 The future of AI in sales and follow-up 12:20 Why humans will still matter in the age of AI 21:20 Download your brain using AI 22:11 How to use AI to write better sales emails 27:24 Why experience matters more than software features 33:02 The single word that could be killing your sales 36:00 Is there such thing as responding too fast? 40:57 AI agents replacing static drip campaigns 49:00 What contractors should stop doing immediately Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Ryan Fenn: https://www.linkedin.com/in/ryan-fenn-76568b165/ CHIIRP: https://www.linkedin.com/company/chiirp/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmastery • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast
In this episode, we sit down with Louie Nguyen, CEO of Say San Diego, to discuss what it really means to run a nonprofit like a business while staying deeply committed to mission.Louie shares his journey from institutional investor and impact investing leader to nonprofit CEO, and how that financial discipline is now shaping SAY San Diego's strategy. The conversation covers revenue diversification, reserve policy design, social enterprise models, mental health innovation, and what responsible risk-taking looks like in the nonprofit sector.If you are a nonprofit executive, board member, or impact investor thinking about long term sustainability, this episode is worth your time.About SAY San DiegoFounded in 1971, SAY San Diego has grown from one employee to more than 500 staff members serving approximately 45,000 San Diegans each year.Key program areas include:After school programs serving 4,000 students dailyMental health services at 26 school sitesSupport for young mothers from pregnancy through early childhoodFatherhood engagement programsCommunity advocacy and educationWith annual revenue near $30 million, SAY San Diego operates at a scale most nonprofits never reach.What You Will Learn in This EpisodeWhy nonprofits should aim to generate positive marginsThe importance of unrestricted capitalHow to calculate a true rainy day reserveWhy holding real estate is not always the best strategyHow to diversify revenue beyond grants and contractsWhat investment risk looks like inside a nonprofitHow to structure social enterprise investment opportunitiesWhy mental health funding needs long term endowment solutionsKey Topics Covered1. Transitioning from Finance to Nonprofit Leadership Louie explains how his background in institutional investing and impact finance shaped his approach to leadership at SAY San Diego.2. Revenue Diversification in a Volatile Funding Environment With federal and state funding uncertainty, Louie shares how SAY is building independent, self-sustaining revenue streams.3. Rethinking Reserves and Asset Allocation A practical discussion on how CEOs and CFOs should scenario plan, define real operating risk, and segment reserves intentionally.4. The Boba Wellness Model A bold social enterprise concept where SAY acquires boba shops that operate as businesses during the day and convert into youth wellness spaces at night.5. Intellectual Property as a Revenue Strategy How a community safety initiative evolved into a licensing and IP opportunity that can scale nationally.6. The Wellspring Initiative A $2 million mental health endowment designed to fund 1,300 therapy sessions per year in perpetuity for students who need care beyond what school districts cover.
Welcome to another impactful episode of Build a Better Agency! This week, host Drew McLellan sits down with AI strategist and data tinkerer Cade Dannels to demystify the true potential of artificial intelligence for agencies. If you're tired of hearing the same surface-level conversations about AI writing blog posts, buckle up—this conversation digs deeper. Drew McLellan and Cade Dannels break down how agencies can move beyond basic content generation and leverage AI for operational excellence, lead generation, and creating scalable efficiencies that truly impact the bottom line. Cade Dannels shares his journey from automation enthusiast to agency consultant and reveals the untapped goldmine lurking in most agencies: mountains of unstructured data, from transcripts to emails to proposals. You'll learn practical strategies for onboarding AI as you would a new employee, structuring your agency's unique frameworks into these systems, and using time-tracking to identify tasks ready for automation. The episode also covers step-by-step DIY approaches agencies can start today—no massive tech team or budget required. Together, Drew McLellan and Cade Dannels unpack the real-world process of using AI for smarter lead qualification, nurturing, and personalized outreach—without losing that human touch. They address common concerns about errors, model selection, and how to experiment meaningfully as you climb the AI learning curve. You'll also hear creative ways to motivate team engagement and discover actionable prompts and experiments you can implement immediately. Don't miss this episode if you're ready to stop dabbling in AI and start harnessing its full agency-transforming power. Whether you're an agency owner taking your first experimental steps or already integrating AI but unsure where to go next, this conversation will help you confidently build a roadmap for impactful, ongoing innovation. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Rethinking agency AI: beyond content creation to business operations Experimentation as the foundation for AI success in agencies Leveraging your agency's unique data and frameworks to unlock AI's full potential Practical lead generation automation with AI—sourcing, qualifying, and nurturing prospects The importance of "onboarding" AI like a new team member for better, more relevant outputs Humanizing AI-driven outreach through strategic inputs and oversight Start small, experiment broadly, and engage your whole team in AI discovery
When it comes to weight loss, is rebounding actually better than walking, or is it just another fitness trend blowing up your feed? In this episode, Chalene Johnson breaks down the real science behind zone 2 walking vs. rebounding and what actually matters for fat loss, muscle building, and long term results. If you are over 40, trying to lose weight, protect your joints, and avoid wasting money on equipment that ends up holding laundry, you need to hear this. Chalene gets honest about calorie deficits, muscle loss, plateaus, GLP-1 weight loss concerns, and why cardio alone is not the magic answer. Before you buy a rebounder, weighted vest, or the next viral fitness gadget, listen to this. Check out this video on YouTube
With the release of the new documentary series Handsome Devil: Charming Killer about Wade Wilson, Chalene shares the first episode of a Between Friends series exploring the psychology behind hybristophilia, the phenomenon where people become romantically drawn to violent criminals. In this first episode, she shares a personal story from early in her career that first exposed her to this behavior, then connects it to modern cases that reveal how attraction, manipulation, and control play out behind prison walls. This is not true crime for shock value. It is a psychological deep dive into why these relationships form, how dangerous men exploit empathy and attention, and why understanding these dynamics matters for personal safety.