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Title: Travel Like a Billionaire: The 90% Off Secret to a First-Class Lifestyle with Eli Facenda In this conversation, Eli Facenda shares insights on maximizing travel experiences through strategic use of points and credit cards. He discusses his nomadic lifestyle, the entrepreneurial journey that led him to travel hacking, and the importance of understanding the value of different points systems. Eli emphasizes the need for a structured approach to travel, focusing on maximizing points, optimizing travel upgrades, and effectively using credit cards to enhance travel experiences. The discussion also touches on the significance of having a clear strategy for business owners and how to navigate the complexities of travel rewards. In this conversation, Eli Facenda shares his expertise on maximizing travel experiences through strategic use of points and credit cards. He discusses the importance of community in travel planning, innovative solutions for entrepreneurs, and his personal journey in the travel industry. Eli emphasizes the significance of experiential wealth and actionable steps listeners can take to enhance their travel experiences. Links to Watch and Subscribe: https://youtu.be/c7QqSscsajc Bullet Point Highlights: Seth and Eli kick off with casual banter about van life, audio gear, and the nomad lifestyle. Eli shares his background going from broke entrepreneur to travel-hacking expert. He explains how he got obsessed with using points after a free trip to Thailand changed his mindset. Eli now helps entrepreneurs take $20K–$50K luxury trips for 90% off using credit card points. His 3-part system includes maximizing points, optimizing travel perks, and redeeming for bucket-list trips. He gives a real-world example of booking a $20K ANA business class flight to Japan for just $12. Seth dives into a real-life org structure and Eli explains how points flow to the guarantor, not the LLC. Best practice: 2–3 business cards and 2–3 personal cards tailored to your biggest spend categories. Eli introduces his new “DreamTrip Alert System” that delivers full trip itineraries at massive discounts. In the Million Dollar Monday segment, Eli shares how he made, lost, and remade his first million. His next million will come from scalable digital products and a wider reach through content and community. What makes Eli top 1%: He walks the walk, traveling the world and running a business around it. His #1 tip: Pick your dream trip, put it on the calendar, and commit, then let the how figure itself out. Transcript: Eli Facenda (00:00.059) What's up, Seth?   Seth Bradley, Esq. (00:01.43) Yo, what's going on, brother?   Eli Facenda (00:03.237) How we doing, man? How we doing?   Seth Bradley, Esq. (00:05.141) Excellent man, what's happening?   Eli Facenda (00:06.893) Not much. you, how's the audio coming through here?   Seth Bradley, Esq. (00:11.032) Sounds good, sounds good.   Eli Facenda (00:12.547) it clean? Okay, because I'm, it's basically we're in the middle of a Nomad trip here, so I normally have like a, like a shirt mic like you have, but on the road I haven't had, so I haven't had to test this yet, but I figured the DJI's are pretty solid, so I wanna make sure it's actually coming through decent.   Seth Bradley, Esq. (00:16.962) Okay.   Yeah.   Seth Bradley, Esq. (00:26.732) Nice. Yeah, no, it sounds good. Sounds good, man.   Eli Facenda (00:29.425) Okay, cool, awesome. Awesome Dave, we'll get to connect with you.   Seth Bradley, Esq. (00:33.802) Yeah, brother definitely, so I don't butcher it. How do you pronounce your last name? Facenda, okay, cool. Cool Awesome, man. Yeah, we've we've crossed paths on social media. I think or maybe our va's have crossed paths who knows   Eli Facenda (00:39.077) for sender. Yep, yep.   Eli Facenda (00:47.663) Yeah, think that was where, yeah, think we were initially connecting, yeah, totally. Instagram, I think, was the place. Yeah. Because you're out in California, right? Nice, I'm in West Palm right now. And I mean, normally based in Austin, but we're in the middle of a like, six to eight month nomad adventure. And so we are, we're on the road here, and we go to Europe in a few weeks for like the next several months.   Seth Bradley, Esq. (00:53.42) Yeah, nice, nice, where you at right now? Yep, San Diego.   Seth Bradley, Esq. (01:10.446) Sweet dude.   Seth Bradley, Esq. (01:17.166) That's awesome dude, awesome, awesome. Love it man, that's a long time. So we did last May we did, man it's been like a year, geez. We did like 30, 33 days in a van trip. So we took our van up through Wyoming into Montana and into Canada. That was a long time for us, but 68 months. Right, yeah.   Eli Facenda (01:18.117) Yeah. Yeah. Thank you, man.   Eli Facenda (01:33.455) Nice.   Eli Facenda (01:37.465) sick. Yeah, well vans are intense too. You know, I haven't done van life but my fiance, she did that before and it was like a lot for her. But yeah, so totally depends on the way you're traveling as well. Yeah.   Seth Bradley, Esq. (01:47.266) Yeah.   Nice, nice. Cool, man. Just give you a quick rundown. our audience, my audience is typically, so it used to be passive investors, right? So it used to be the passive income attorney podcast. I think when we might've tried to schedule before and that was for investors. So accredited investors trying to get them to invest in my commercial real estate deals, that sort of thing. But now I've rebranded to raising the bar, which is more geared towards active investors and entrepreneurs and folks like that. So still,   Eli Facenda (02:10.619) Mm-hmm.   Seth Bradley, Esq. (02:19.982) Still, I'm sure your clients, wealthy folks that are starting businesses, that have businesses, that are raising capital for real estate or private equity or other types of businesses, that sort of thing. And then we'll do about, we'll do it a little on the shorter side. So we'll do about 30 minute interview, probably at the longest. And then we'll kind of just close that out. And then I do two little smaller sections that I break down into like little five minute episodes. One is a million dollar.   Eli Facenda (02:25.403) Totally.   Seth Bradley, Esq. (02:49.622) Monday I put that in the notes and it's basically just like real quick, like how you made your first million dollars, how you made your last million, how you plan on making your next million. then, yeah, and then the last one is the top 1%. Basically just kind of what separates you and makes you the top 1 % in what you do.   Eli Facenda (02:59.675) Cool. Yeah, I love it. It's great.   Eli Facenda (03:08.699) Okay, beautiful. And then as far as, is there any place you want me to point people that is connected to you or do you care if you're asking about that? I don't have any hard call to action kind of pitch thing, but it's more just like.   Seth Bradley, Esq. (03:19.916) No, man, whatever, it's up to you, man, whatever you want to do, whatever you, whatever call it action you want to use, if want to send it to your website or social media, whatever you want to do,   Eli Facenda (03:26.577) Cause you know what we do have, I can do this. We have a pretty cool playbook that's normally 150 bucks and I'm happy to give it to your listeners for free. So I could give them a code, just say what would be the best code for that?   Seth Bradley, Esq. (03:37.175) Okay, awesome.   Seth Bradley, Esq. (03:43.429) Um, just raise would probably be good. use that a lot for like call to action, like DME raise. So you could use a raise.   Eli Facenda (03:46.161) Cool. All right, so yeah, so I'll just say go to the website and just DM or just put in the code RAYS and you'll get it for free. But it's like a whole playbook on how to maximize points for trips. I've act like legitimately I've had someone buy it and within 48 hours he texted me a screenshot. was like, dude, I just saved 20 grand on a trip from your ebook. And I was like, wow, okay, it works. So it's good. Yeah.   Seth Bradley, Esq. (03:57.07) Sweet.   Seth Bradley, Esq. (04:09.366) Nice, Cool. All right, man, well, we're already recording, so I'll just jump right in, and then if I need to add anything to the beginning, I'll do that later. And cool, man, yeah, we'll just jump right in.   Eli Facenda (04:14.129) Sweet. You're welcome.   Eli Facenda (04:20.27) Awesome.   Eli Facenda (04:24.913) Let's do it.   Seth Bradley, Esq. (04:27.444) Eli, what's going on, brother? Welcome to the show.   Eli Facenda (04:30.181) Thank you man, excited to be here and I we're going coast to coast today so this will be good.   Seth Bradley, Esq. (04:34.382) Absolutely, man. So we chatted beforehand, but I think you're tuning in on a road trip right now. So you're living proof of what you do, right?   Eli Facenda (04:44.065) Yeah, totally. are, well this part's kind of like a road trip. We're in West Palm Beach right now, but this is basically leg number two out of, we'll end up being probably an eight month nomadic adventure with me and my fiance and our little puppy. And so we're in West Palm Beach right now in Florida. We head to Europe in less than a month and we'll be bouncing around different parts of Europe for about four months roughly before we decide where we're gonna go next, which we're not exactly sure.   Seth Bradley, Esq. (04:58.904) Nice.   Seth Bradley, Esq. (05:12.28) That's awesome, man. Are you using all your hacks and secrets and travel tips that you put out there?   Eli Facenda (05:18.449) Absolutely, yeah, 100%. I mean, we just got back from a crazy trip to Japan. This was really cool. I run an entrepreneur mastermind. So we integrated our own trip around Japan around this mastermind event. So I had 53 people come out for like eight days. We went snowboarding in the mountains in Niseko in the Northern Park. And then we went down to Tokyo for the cherry blossoms. But for myself personally, to get there and back and do a lot of the hotels, we used points. We saved over 50 grand just on that portion of the trip. We then...   know, flew down to West Palm on points and then going over to Europe and a lot of the stays over there will also be leveraging the point strategies that I help clients use and then I talk about on social media and the stuff that we'll dive into today. But yeah, I like to be living proof of it because it's pretty awesome. It's something that's really impacted my life. I love doing it. And when I do it, I get to share it too. So has like a multiple benefit for everybody.   Seth Bradley, Esq. (06:06.648) That's awesome, man. I'm excited, dude. I'm excited to dig in here, because it's just for my own personal benefit and education, because I'm super stoked about this stuff, and I travel a lot with my fiance, or my fiance, my wife, and it's something I'm personally interested in as well. We've had past conversations too, so it's great to have you on, man. So just to start off, man, if somebody, you meet somebody in the street, they ask you what you do, how do you explain that?   in a sentence, right? Like without going into some crazy like tangent about all the awesome things that you do. Like what, how do you answer that question?   Eli Facenda (06:36.453) Yeah.   Eli Facenda (06:41.329) Sure, sure, Yeah, it really does depend on the situation, but I oftentimes will ask a couple questions because it makes it easier for people to understand. So usually it's like, do you have any big dream bucket list trip you've ever wanted to take? And they'll be like, oh yeah, Greece. I'm like, well, what we do is we help you get to Greece in business or first class, stay in five star hotels, have the trip of your dreams at about 90 % off. So that's kind of the tagline is take the trip of your dreams for about 90 % off.   I'll get into the whole point side of things, but some people don't know what points are, or some are really well studied in that world. So I just leave with the trip because that's usually what people want. They want to have the experience where it's you and your wife flying first class, sipping champagne on the way to Paris to go see the Eiffel Tower and the points and the credit cards. That's really the mechanism. That's how we make the experience happen. But at end of the day, what we want is the amazing memories, the beautiful experience, all that stuff. So I leave with the trip when I talk about it.   Seth Bradley, Esq. (07:37.848) That's awesome, man. Yeah, I mean, you're literally selling the dream, right? Like in marketing, you sell the dream or hit on a pain point. Like you are like the quintessential selling the dream. Like that's what everybody thinks about. So.   Eli Facenda (07:42.969) Yeah, exactly.   Yeah, Right. Well, it's funny because, you know, in marketing, they'll say like, sell the destination, not the vehicle, right? They'll be like, sell the outcome, not how you get there. And so we do that in our marketing. But then when you think about it, when people are taking a trip, what we are helping them do is make the vehicle to get to the destination part of the destination. Because really, when you travel well, and you do it in style, the flight becomes a part of the trip that you're excited for.   I can't wait to see the the drinks and the champagne and the food they're gonna have and how awesome the seat is and the movie selection, how big's the screen. At least for people that love to travel, it becomes a fascination of the trip, not just getting there. So that's a big difference maker when people start to go on these flights, and this is what a lot of our clients will say, and for me, it goes from flying economy to like, I'm counting down the hours to get off this freaking plane.   to like, we do another lap around the city? Cause like, I'd love to just hang out here longer, right? And like the flight attendants treat you really well. So yeah, it's a whole experience.   Seth Bradley, Esq. (08:49.314) That's awesome, man. Yeah, that's great. Was there a trip that you went on personally where you just kind of thought, man, I can turn this into a business, right? Like you're just enjoying it so much that you just were like, like the light bulb went off or how did this business spawn?   Eli Facenda (09:04.515) Yeah, there wasn't one trip that I made the connection between like, trip is awesome, let me start a business. But there was one trip that gave me the light bulb of, my God, I am obsessed with this, I need to learn everything I can. There was zero intention or thought about business that when it first started. And that'll take you back about 10 years. So was around 22 years old and I'm just coming out of college. And basically I'm in my mom's basement and I remember this really...   like heavy feeling because I went to a good university near New York City and all my friends went to Wall Street and they were making like six figures plus right out of school. And I had this like entrepreneurial bug. I was like, that's not for me. I don't want to sit in an office. I don't care if I can make a lot of money. I want to like play life on my terms, even if it means I'm making less. So at this point I have friends that are making tons of money, know, lots of disposable income and I'm making like 20 grand a year. I'm working four side jobs. I was trying to build a company. I remember getting this text.   And my stomach just dropped, because I was like, shit, I'm going to miss out on this incredible experience. was friends inviting me to go to Thailand. And I was like, if I don't figure out a better strategy of either how to make more money or figure something out, I'm not going be able to go on this trip. And I was like, damn, this is going to be just a life of missing out on experiences. Is that what it means to follow my dreams with entrepreneurship? It's like, I have to forego everything that my other friends are doing. And so was like, let me think about this differently. And I had a mentor that told me, you don't need more money, you need a better strategy. And he was talking about growing a business.   But for me, I was like, oh wait, there's this credit card point thing. What if I could figure that out? So I ended up piecing it together. I got a trip to Thailand for free. I had this amazing experience with some of my best friends. It's like still, you know, 13 friends in Thailand at age like 22, 23. Memories you don't get back. So was really grateful to have that. And then I came back from that trip and I got another flight a few, probably a year later to Europe in business class where it was a $6,000 ticket that I paid $6 for. Now after that one,   I came off that flight and I was like, I will read every blog, I will watch every YouTube video, I will learn everything about this because it meant I could travel the world and have this incredible lifestyle without having to go take a corporate job. So was like, I get to have my entrepreneurial dream and the travel I want without any trade-offs and I was like, this is amazing. So that was my first time I got hooked. It took me years of researching and reading blogs and websites and doing stuff for myself before I even had the thought of helping anyone else. I just became obsessed with it on my own.   Seth Bradley, Esq. (11:27.086) I love that you recognize you had the entrepreneurial bug early on, right? Before you got drugged down into the corporate ladder and then you got the golden handcuffs, we like to call it, and that sort of thing where it gets much, much harder to escape that gravity. I know for myself, it took a really long time. ended up going to, I went to med school, then I got my MBA, and then I went to law school, and then I worked in a big law firm, and it just took me all this time to figure out like, I don't want this.   Eli Facenda (11:38.405) Yeah.   Eli Facenda (11:49.201) Mm.   Eli Facenda (11:56.763) Right, well the social pressure alone of like everyone year round is going one way, it takes a lot of guts for you to zig when everyone else is zagging, like it's not easy to do. Yeah.   Seth Bradley, Esq. (11:57.015) And I think it's.   Seth Bradley, Esq. (12:06.648) For sure, for sure. Yeah, it's tough. It's tough, right? And especially when you see your friends making six figures right out of college, you're like, man, I could do that right now if I wanted to do it, but I don't want that. So it takes guts to be able to go out there and do your own thing.   Eli Facenda (12:21.873) Totally. And I think everyone has their own version of that still. There's even vert flavors of that today that are still existing for me where it's like, everyone's kinda going this way, but when I really get quiet and listen to myself, I'm like, yeah, you could do that, but you actually, what your soul or your heart really wants is to go over here. And so I've always just tried to listen to that more because I think about one of my North stars is, at the end of my life, I'm 80, 90 years old, I do the rocking chair test and look back, it's like,   What regret would I rather not have when I'm 90? I'd always rather be like I bet on myself than like I took the sure, you know, the well-paid path, which is the old cliche, but I think it's really true.   Seth Bradley, Esq. (13:01.004) Totally, I love that North Star, man. Have you ever asked ChatGBT to give you advice as your 80 or 90 year old self on your deathbed? It's great. Yeah. I love it, man. I love it. Yeah, it's great. It you great insight. You start reading, you're like, this is good.   Eli Facenda (13:07.409) Yeah, yeah, I actually created a custom GPT and it's my future me that coaches current me. yeah, exactly. Yeah. Yeah.   Right. Exactly. Yeah, totally.   Seth Bradley, Esq. (13:21.326) Awesome man, well let's get back kind of on the business of travel, right? So somebody comes to you, they do that introduction that we talked about, you get in a deeper conversation, they're super interested in it, they wanna learn more about these travel hacks and strategies, like where do they start? Where do you point them?   Eli Facenda (13:42.447) Yeah, so in terms of the process, I like to chunk it into three main buckets.   And it's important to have context around this game because if you don't, it just starts to feel like there's so many moving pieces and who has time for that and it's too confusing and then it becomes overwhelming and overwhelm just basically leads to an action. And then that is the person who's like, well, I just don't wanna do that, I'll just take a cash back card or I'll just stick to my Delta card, right? And so when you have the right context, you can start to understand the highest leverage moves to make and then you know really how to get the result you want with the least amount of effort. So that's what we focus on and specifically like I've worked with   probably over a thousand business owners now. And with business owners, investors and entrepreneurs, it's a different, the points game takes on a different context, right? Because usually the constraint we have to solve for is time and complexity. And if you work a nine to five, you know, after five o'clock, you've got hours for your night. But entrepreneurs, it's like every hour is kind of an asset that you can use. So it's a little bit different. So the three buckets are, the first one is to maximize the points that you earn. So this happens from getting the right cards and the right expenses.   because all of these different points are like currency, so you wanna earn the right type of points and then you wanna maximize the amount of them by getting the right cards and the right expenses. So that's the first piece and that's really, really key, because nothing else happens if you don't get that right. The second bucket is gonna be to upgrade and optimize your travel. So you've got domestic trips for a conference, are you getting TSA pre-check and clear, are you getting the best lounges, are you getting first class upgrades and free bags and hotel suite upgrades and free breakfast at the hotels and free wifi. Really it's just like,   There's all these opportunities available for people that are traveling domestically for work, for family events, you know, your kind of ordinary traveling might have. And what we want to do is we just want to enhance the quality of all of that and reduce all the headaches and annoyances by maximizing benefits on cards and status perks and all the kind of like little tactics that you can play. So that's the second thing that just makes your travel more comfortable. And then the third bucket, which is really the most important in terms of impact in your life and the most meaningful piece is to take your dream bucket list trips for 70 to 90 % off.   Eli Facenda (15:45.775) And so that's where you're gonna take the points you've accumulated. You're gonna use some strategies that I can break down here around transferring these points from the banks to the airlines and hotels, and you're gonna get these dream trips for literally a fraction of what they should cost if you're paying cash, or compared to if you were using your points through a site like Amex Travel or Capital & Travel or Chase Travel. Okay, so that's a mouthful, but those are the three. So maximize your points, get the best possible upgrades, and then take your dream trips for 90 % off.   Seth Bradley, Esq. (16:13.934) Yeah, dive into one of those little those connecting strategies there that you mentioned.   Eli Facenda (16:19.183) Yeah. Yeah. So I'll talk first about the cards. That's the order. This is the first mistake that most business owners and individuals are making is they're just getting random cards. They're like, well, I live in Dallas. Let me get the American card or live in Atlanta. So I'll get the Delta card or, whatever it may be. Or live in San Diego and I fly domestic. So I'll just get the Southwest card. Well, they don't realize is that again, these points, these points like currencies. And so if I told you, Hey, do you want 150 Mexican pesos or 150 us dollars for your couch that you're selling on Facebook marketplace?   you're obviously gonna take the US dollars, right? Because the currency is much higher. But with points, people don't realize that. So they might be racking up Hilton points or Delta miles or other points and miles that just aren't as valuable as other ones out there. And then they burn through them quick or they don't go as far. And they end up just basically sitting there being like, I feel like I should be getting more. This is the common thing I hear. I feel like this should be taking me further, but like it's not doing much. And so what we wanna focus on is bank points that are transferable. So certain banks,   have this ability to convert the points to the airline hotel loyalty programs. And what happens is the banks have a different way of pricing than the airlines do. And certain airlines and certain hotels have really good what we call sweet spots or opportunities for you to get the best possible deals. Okay, so when you earn these effective points, which the top ones I recommend are generally Amex, Chase, and Capital One, and there's a new program built actually is out where you can put your rent on a card with no fees and earn points, it's really cool. But when you get those right,   And then you look through your expenses and you say, what do I spend the most on? Is it groceries and dining and the personal side? Cool. There's a card like the Amex Gold that is specifically really good for those types of expenses. Then you look at your business. What do I spend a lot on? Is it ads and software and taking clients out for dinners? Great. The Amex Business Gold earns four points per dollar on those categories, but maybe it's you're spending a lot on flights for company travel, or maybe you have inventory you're buying, or you're paying a lot of contractors, or you have a lot of payroll. You want to assess where you're spending the most money.   and make sure you have the optimal card lined up for that type of expense. So I'll pause there, but that's kind of the first bucket. The other one is on using the points effectively, which I can talk about too, is pretty powerful. But that first one is really the linchpin. Because if you have a bunch of Delta miles and you want to go to Europe, I'll give an example actually one more before I kind of pause. There was an example recently I saw of a client and they wanted to go to Europe and we're looking at different options. This was from JFK to Amsterdam. If you have Delta miles,   Eli Facenda (18:43.547) The ticket for Delta One, this big awesome Delta Suite, was 320,000 miles. That's what Delta was charging to go from JFK to Amsterdam. It's really expensive amount of miles. But the same exact flight, like same flight number, same aircraft, everything, if you booked it through Virgin Atlantic, it was 50,000 miles. One seventh of the amount almost. It's really, really big difference. And so here's the kicker, right? If you have a Delta card, you only earn Delta miles, so you have to pay the 320,000.   Seth Bradley, Esq. (18:46.765) Mm-hmm.   Seth Bradley, Esq. (19:02.124) Hmm.   Eli Facenda (19:12.497) but if you had an Amex card that earned Amex points, so like the Amex gold or business gold, you could actually convert those points into Virgin to book the Delta flight because Virgin and Delta are partners, and you'd pay 50,000 points instead of 320,000. So this is the part where like, for people that kind of get this, they're like, whoa, and the other people are like, what did you just say? So I get it can be, it can be tricky for some people that are just getting to grasp it, but I want to make sure to lay out the whole game so people can understand really what's possible for them.   Seth Bradley, Esq. (19:34.764) Yeah   Seth Bradley, Esq. (19:42.329) Totally, totally. Yeah, it's just, mean, I'm sure people out there listening, it's both, right? Some people know these things exist, but they don't know the extent of it. And you're opening up their minds regardless, right? Like all the possibilities. I think most people are just like, sure, I need to find a great car that has a welcome offer of some sort. That's usually what people look at. And then they just try to pick, perhaps they take it a step further and they're looking to see like what they spend money on the most and they'll...   Eli Facenda (19:54.139) Tour then.   Eli Facenda (20:04.443) Mm-hmm.   Seth Bradley, Esq. (20:11.128) calibrate that card to that. But you're taking it step further because you know, it's kind of just opening yourself up to knowing all the possibilities, right? All these different connections, where to spend the points, where you can earn the points, those sorts of things. How thick is your wallet, man? Do you have, is your wallet like this and it's got 25 cards in it or what?   Eli Facenda (20:19.419) Totally.   Right. Yeah.   Eli Facenda (20:28.123) Haha   Yeah. Yeah.   Well, caveat this first by saying when we work with clients and we might do recommendations for people, I always recommend if you have a business, two to three personal cards and two to three business cards. That is a simple way to set this up. That's only four to six cards across both things. That's enough where you're really gonna get some serious ROI, but it's not so much that's really complicated. Some people are kind of curmudgeoned about it, like I only want one card. And I'm like, that's fine. There's no right or wrong in this. It's really preferential, but you should just know if you do that, you're gonna be leaving for most business owners that spend at least a few thousand a month.   that's gonna cost you tens of thousands of dollars of free trips a year. So I'm like, is your simplicity of having one card worth that much? If it is, great, but maybe having a second or third card doesn't add that much complexity. But if you get an extra $30,000 a year trip out of it, probably worth it, right? So that's the first thing. But to answer your actual question, so I have an entire thing called the Credit Man purse. It's like this portfolio binder, and it's just stacked with cards. I mean, I have over 40 credit cards, but I've been doing this for a long time, right? And there's like, here's the thing also with credit.   Seth Bradley, Esq. (21:28.28) Hahaha   Eli Facenda (21:34.041) A big question, a lot of investors, specifically people that are doing real estate or business owners, really want to their credit clean and we're huge advocates of actually not just keeping your credit score the same but improving it over time. And when you get business cards, they don't show up on your personal credit report. Okay, the vast majority. The inquiry will, but the actual card won't. And some banks, you can actually get multiple cards with no additional inquiries. So like when we do a custom card plan for someone or when we're just recommending it, we're always saying like, make sure to look at which banks you already have relationships with.   Seth Bradley, Esq. (21:48.142) Mm-hmm.   Eli Facenda (22:02.373) which ones you can get a soft pull from, the order matters of these card applications. But at end of the day, you just want a couple of specific cards that are really gonna be custom built for you, and you don't have to go crazy with it. If you get excited and you're like passionate about it, you can get 10, 15, 20 cards over the course of several years, and if you do it right underneath your businesses, it's not gonna drop your personal credit score. Your personal credit score will actually go up over time.   Seth Bradley, Esq. (22:26.314) Mm-hmm. That's a good hack, man. I'll get I'm put you on a spot a little bit. I'm gonna explain like what what I see a lot of the people that are probably listen to this show have in place structured wise like organizational structure and it's kind of similar to mine. Mine's probably a lot more complicated, but just to keep it simple, you know, there might be a parent company, right? Like this overhead parent company that owns everything. So let's let's call it parent company, right? And then below the parent company, the parent company owns, let's say a management company.   This management company probably manages funds, manages properties, manages equity for investors, that sort of thing. And then they also might have these other businesses, right? Like it just depends on the person. Like for instance, I own gyms and some other, my law firm, things like that. So they might have these own individual operating companies that owns a gym or owns another business or does these other things. you know.   Eli Facenda (22:55.889) Mm-hmm.   Seth Bradley, Esq. (23:20.066) Based on that structure, so you've got a parent company, you've got a, let's call it an equity management or fund management or property management company, and then you've got kind of this other operating business. How would you structure, what credit cards I guess would you kind of recommend? Not necessarily specific ones, but like, do they need one for all three or, yeah, how would you think about that?   Eli Facenda (23:27.301) Mm-hmm.   Eli Facenda (23:36.593) Yeah, yeah, but how would you think about that? Yeah, totally. I mean, it's a super common question. Like this is exactly the kind of clientele that we work with all the time where they're like, are you sure this is gonna work for me? I have four rental properties, two companies, one holding company. I have an investment thing. I have this thing over here. It's like, yeah, it all works. So simple is the key. So it's always a spectrum too. Like some people are, again, really minimalist with like what they want. we always, like when we're doing this for a client, we custom build it. But.   The real recommendation there is we wanna, again, assess which of these companies are actually generating the highest amount of spend. And those are the ones we wanna start with first in terms of cards and really optimizing. Now, if you have a bunch of different companies and they all have a bunch of spend, the first key thing to know is that the points will go to the business owner, the person who personally guaranteed the card, not to the business. So there's no business points account. It's underneath your name, even if it's underneath the LLC.   So the points go to you. So if you have like six different companies and you have like three Chase cards and three Amex cards, all of those three Chase cards and all of those three Amex cards are gonna basically funnel up to your account, okay? So that keeps it simple in terms of how you can think about accruing these points. They're not gonna be scattered everywhere where you can't use them. So that's good to know. Same with the airlines, right? doesn't matter if it's an airline or a bank card. So that's the first thing. For these management companies, usually lot of them don't have much spend.   So what we'll tend to do is just get one card that is like a catch-all card. And so this would be a card that we want to have earn around 1.5 to two points per dollar spent. Because what we've done is we've taken the floor of what you're gonna earn on your everyday spend and we just increase it by 50 to 100%. Okay, so like let's say a parent company is used for some client meetings and some basic legal and admin stuff and it's like 1,500 bucks a month just to do upkeep and normal stuff like that.   and it's not a crazy amount of different categories to spend. You're not running ads, you don't have that much software, there's not really a lot travel happening with it. But if that's the case, then what we wanna do is get a card, maybe like the Chase Inc. Unlimited, which earns 1.5x on everything, and we'll say, look, we're gonna keep this simple. That holding company doesn't have a lot of points earning power, so let's make sure we get a card on it just to earn, but we don't wanna like go crazy and get a bunch of cards and try to maximize every dollar. But this company that owns four different gyms and spends...   Eli Facenda (25:52.369) 50K a month on equipment and advertising and payroll and all this stuff, that's the company where we wanna look to get maybe two or three cards that are specifically aligned with that business to spend because that is where you as an entrepreneur, as an owner, are gonna be generating the most return. It's gonna be from that one entity. So I hope that breaks it down in a way that makes sense, but this is also where, again, having your cards across two to three main banks will keep it relatively simple because even if you have four different entities, if it's under one Amex login, that makes it nice and easy too.   Seth Bradley, Esq. (26:22.53) Totally, totally. Awesome, man. I knew you could handle that. Easy, easy peasy. Cool, man. Let's go to number two, right? Using the points effectively. You kind of touched on a little bit of that strategy, but let's jump into that.   Eli Facenda (26:26.682) Easy basic.   Eli Facenda (26:32.709) Yeah, yeah, so the second thing was optimizing the upgrades and all that. I'll cover that one really quick. If you're going through the airport and you don't have TSA PreCheck and clear and lounge access, you're missing out on some really easy perks that will just make your life way more enjoyable. So that's the first thing. There's a lot you can do with hotel upgrades and status. So like when I travel and go to Miami tonight for a conference, I have status at Hyatt. I'm staying at Hyatt for two of the nights down here.   Seth Bradley, Esq. (26:39.628) Okay.   Eli Facenda (27:02.225) I probably would get upgraded to a suite that's worth like thousand to 1500 bucks a night because I know how to use the suite and I certificate, it's my globalist status, I know how to message the hotel the right way. So there's some strategies there where if you do that, whenever you're traveling, you just get a much better experience. You get early check-in, late check-out, the free suite upgrade, much more spacious room. A lot of times they have lounges at the property like when we were in Tokyo, a bunch of us stayed at the Grand Hyatt there. They had a beautiful lounge overlooking the city. They had breakfast every morning.   They had drinks all day. They had a great lounge area. We actually had a mastermind session in there and they like a 15 person breakout room for us to go to. It cost us $0 to use it. They had afternoon drinks and stuff like that. So these are just the things that make your travel much better. So small tweaks that over time just again, make it a much more enjoyable experience. But that bucket on how you use your points, this is one of the most critical pieces. And I've already kind of alluded to it with that Delta One example, but   I'll share another one. So on the way to Japan, right, we flew ANA business class. This is all Nippon. It's one of the premier airlines in the world for international business class travel. They actually have a seat called The Room because it's so spacious and big, your own big sliding door. They have like an omakase menu. You've got ramen, champagne. It's like really, really good. Amazing sake and green tea and all this good stuff.   It was like an incredible way to fly and you know, it's an 11 hour flight and I didn't sleep a wink because I was just eating the whole time. But here's the deal, right? So that flight for my fiance and I, it would have been $20,000 for the two of us. It's 10,000 a piece. Okay, San Francisco to Tokyo. We're going in peak season, mind you. So I have three options to book that flight. I pay cash for it, which you know, I do decent in business, but I'm not dropping 20 grand on flights.   just to get to Japan, like that's out, that's way out of my bucket of what I would ever want to do. The second option, I go to the bank site. Okay, so again, if you have AMEX points, a lot of people have AMEX cards, like the platinum or the gold card, and this is a good start, but when you go to the bank site, each point is worth one penny. Okay, this is the baseline value of a point. So what happens is if you go to AMEX travel, they'll say, okay, this flight would cost, let's call it 20 grand. So 20 grand times one cent for each point equals 2 million points.   Eli Facenda (29:20.977) So my second option would have been to go to Amex's site and pay two million points, which I don't even have. Okay, so I'm like, that wouldn't have even worked, but that's what most people are doing at use points. They're going directly to the bank site and they're booking using Amex travel and they're getting absolutely screwed. Okay. There's kind of, and then there's a third option, which is to go through the airline site. So there's like three A and three B. Three A would be like, again, you only have Delta miles and you're kind of screwed going just to Delta. I don't recommend that. But the last option is what we did.   which is where we had Amex points and Chase points, and I looked at my different options and I said, okay, what are the best partner airlines I can book through to get to Japan? Well, it turns out, ANA is a part of the Star Alliance, okay? United is also part of that alliance. Chase and United have a partnership where I could convert my Chase points into United miles. When I looked that up, I ended up finding the deal and there's ways you have to kind of search this and track it, but that same flight that would have cost me two million points,   through Amex or Chase travel directly cost me 220,000 points to transfer from Chase to United. And I paid $12 out of Okay, so $20,000 flight, I paid 12 bucks. But how did I do it? I had the right points first. I had enough of them because I had the right cards and the right expenses. I knew how to search for this flight. And then I was able to transfer these points from Chase into the airline. So the hardest part of this entire process   Seth Bradley, Esq. (30:30.402) Hmm.   Eli Facenda (30:49.413) is figuring out the points transfers and which partners are the right ones for certain airlines. That gets very nuanced and complicated. It's kind of like, you know, if you were talking to a CPA and someone's trying to explain how like the Augusta rule works, whatever, and like the CPA pulls up like the tax code and is like unveiling this long list of tax jargon. The average person is just like, what, just like tell me how to do it, right? That's kind of the same thing here. There's a lot of different like angles and transfer partners and bonuses and.   Seth Bradley, Esq. (31:12.43) Right.   Eli Facenda (31:17.689) alliances and partnerships and it gets kind of complicated but that's how it works.   Seth Bradley, Esq. (31:22.434) Totally, totally. So let's talk about that. how do you help people keep track of that or learn that or execute, I guess, on these strategies?   Eli Facenda (31:32.241) Sure, yeah, so for us, our company really has two main levels to it. So we have a community-based level where it's like you're just getting the fast track, you're getting help from experts. So I'm really good at this, but I'm more of an entrepreneur than a points nerd. So as I built this, initially I was the one on the phone with all the clients, walking everyone through it, and then I built a team. So I found basically some of the other points nerds in the world that I was mind blown by. I knew them from social media and just seeing their stuff, and I was like, that person has their stuff. So I brought them onto the team.   And so our clients will interact with both me and them inside of our community, but it's not just points. We're also providing really cool travel experiences. So for example, I posted this, but I'm going kiteboarding in Egypt in June on this epic like entrepreneur kiteboard trip where it's 40 entrepreneurs going to learn how to kiteboard together and masterminding on one. And so I'm attending, I sent it out to our clients and I said, Hey, if you want to come on this, our team will help you plan the flights out there on your point so you can get business class on the way out.   So I like to, because ultimately I wanna help people, my mission is to help people create more experiential wealth in their life. There's financial wealth, and a lot of people accumulate dollars, but they're not turning it into experiences. So I'm like, let's create more experiential wealth, and the points are the way to justify it. So we have that community level where you get access to our team, there's calls you can jump on, ways we help you plan trips, and then we have the done for you services, where we basically just handle it for you. That's more like, think of like a travel agency on points for entrepreneurs.   That's more of what that is. And in there we'll do the custom card planning and map out what cards you need based off of what your specific spends are and stuff like that. So we do some pretty deep intake. And we kind of are almost like a travel agent. It's a little bit different in some ways, but that's basically the two levels in how we help people.   Seth Bradley, Esq. (33:12.29) Great, man. I love how you build in the experience, right? Like that's part of it. Like that's what you're teaching anyway. So it's like, it's not like, hey, join this, join this group and then we'll talk about all these things. You're actually doing it. You're actually inviting them to execute on what you're teaching so that they can see it in motion and then they can continue to do it and experience life at a different level.   Eli Facenda (33:32.497) Absolutely. Yeah, I mean, like, I really love it too. like, I'm like, everyone that works with us is really, usually a pretty cool person. Like, if you're an entrepreneur and you have the guts to build your own business, and then you wanna travel the world, like by nature of that, you're already probably a pretty cool person. Like the majority of people that are doing that, I think well-traveled people are some of the most interesting people. If you want the best stories in life, like, someone who's traveled the world is gonna have some stories for you. And so when you combine those two, it's like, these are people I wanna hang out with anyways. So like, I'm going on a trip to Egypt. I'm like, come with, like.   Whoever in the community wants to come, let's have a party, let's go do it. So it's great thing.   Seth Bradley, Esq. (34:04.994) That's great. Awesome, man. How are you raising the bar in your life and your business right now? Like what are you doing to build your business further, building off of some of the things that you're offering right now? Where are you taking it to the next level?   Eli Facenda (34:18.833) Yeah, so we have a new project we're rolling out inside of our community, which I'm really excited about, which is even just in our lower tier membership, and it's called our DreamTrip Alert System. So what this is, is when people come in, this has never been done before in the world of points and miles or travel at all. So we're the first to do this, which I'm really excited about. So let's say you were to sign up. You're gonna come in and give us your DreamTrip destinations, the seasons or windows that you could go, the points you have, your home airport, all this stuff.   and our team is going through and we're not just finding you like a flight, because there are different alerts out there that'll be like, hey, we found a flight. And it's like, cool, one way from LA to London, but like, what am I gonna do when I'm there? Where am gonna stay? How am getting back? Right, it's like part of the puzzle, but it leaves a lot on you to figure out. And for our clients, most business owners and entrepreneurs, investors, they're too busy to piece all that together. So they're like, well, cool, that doesn't really help me. So we decided to do, we said, what if we...   just basically sent people like a mystery subscription box of their dream trips. And so when you come in and you fill that out, we gather it. And then a couple times a month, we're gonna send out alerts where it's like a 30, 40 or $50,000 type trip, somewhere incredible in the world. We're talking Greek islands, Amalfi Coast, Japan, New Zealand, African safaris, Maldives, Bora Bora, places like that, business and first class flights, five star hotels, four pennies on the dollar. So these are like, we get $40,000 trips where people will end up paying a thousand bucks, 1500 bucks, two grand out of pocket.   Seth Bradley, Esq. (35:25.389) Mm-hmm.   Eli Facenda (35:44.337) And so we're gonna send the entire trip to you. So it's like the flights, the hotels, the entire step-by-step booking, the recommendations on the ground, the entire experience. And so we're sending those out so people come in, they tell us when, where, like the things they wanna do, and then they're just gonna get these alerts where it's like every month they're gonna be like, you you're sitting there with your wife, hey babe, you wanna go to Bora Bora in like June? It's gonna cost us like 800 bucks and it would be a $30,000 trip. It's like that's what I want. That's what I wanna create. So that's us raising the bar in the industry and in our business.   Seth Bradley, Esq. (36:06.35) you   Eli Facenda (36:13.615) I'm very excited, it's brand new for us, so I'm just pumped to see that continue to roll out, because it's, for me the mission is to help people live with experiential wealth in the form of travel. And so, usually there's some barriers that get in the way. There's time, there's planning, and then there's cost. And what we're trying to do is eliminate as many of those barriers as we can to make it just easier to say yes to the trip.   Seth Bradley, Esq. (36:34.252) Yeah, man, sign me up, dude. Sign me up. I feel like you've got to get both significant others on your list, right? So they both see it and whoever's like the person is like, we've got to do this, you hit both of them and then they convince the other one to do it.   Eli Facenda (36:36.625) All right.   Eli Facenda (36:49.477) Yeah, right. Yeah, exactly. There's usually one. There's usually like sometimes it's the husband's on the call and he's like, dude, I don't know where we ever travel. Like I'm gonna pay for this, my wife's gonna do everything or it's the opposite where the guy's like, you know, she just shows up and I tell her where we're going. And so like that's my relationship. I'll be like, you know, it's my industry, my passion. I'm like, we're going here and then here. And she's like, tell me where to be. And she just has no idea where we are and she just loves it. And I'm like, I like planning. So, you know, but it's different for everybody.   Seth Bradley, Esq. (37:11.736) Yeah.   Seth Bradley, Esq. (37:17.144) For sure, for sure, man. All right, brother, this has been incredible. Tell our audience where they can find out more about you, where they can get involved with all the things, all the incredible things that they've heard on this show. Throw it out there,   Eli Facenda (37:28.859) Totally. Yeah, a couple of main places. So the first thing I'll share is that we have what I call the CEO Points Playbook. This is something I custom built. Took me a long time, and this was not a Chad TBT prompt. Like, I really built this on my own. And it is like a 30 to 40 page playbook that any business owner or entrepreneur can use to really maximize their travel experiences, get better bucket list trips, figure out the right cards for them. And it's normally 150 bucks, but if you go to freedomtravelsystems.com   forward slash playbook and you put in the code RAYS, you're gonna get it for free. Okay, so anyone listening, it is free for you. And so that's gonna be freedomtravelsystems.com forward slash playbook and then use the code RAYS, maybe we can put it in the show notes. And so that'll be the first thing. Second place is if you're like just want done for you services, just take off that forward slash and go to freedomtravelsystems.com. can talk to myself and one of the team members. And the last place, I hang out on Instagram and post a lot there, that's where we connected.   Seth Bradley, Esq. (38:14.049) Absolutely.   Eli Facenda (38:27.595) And that's where I'm sharing the most like behind the scenes and as I'm booking this stuff, as I'm planning it, as I'm showing like what our clients are doing, you get to see more of the visuals and the fun and come along for the ride. And so I love engaging on Instagram as well.   Seth Bradley, Esq. (38:40.27) Great. Thanks Eli. I really appreciate you coming on the show,   Eli Facenda (38:43.973) Thanks Seth, appreciate you having me on.   Seth Bradley, Esq. (38:45.806) All right, brother, talk soon.   All right, sweet dude. Nice. Yeah, right around 30 minutes. Let's see. Yeah, we'll just jump into these last few questions here.   Eli Facenda (38:51.748) Awesome.   Eli Facenda (38:55.205) Perfect.   Seth Bradley, Esq. (39:03.862) Welcome to Million Dollar Monday with Eli Fisenda. Let's just jump right in. Hey brother. Yeah, how did you make your first million?   Eli Facenda (39:09.243) Let's do it.   Eli Facenda (39:13.499) So I actually made my first million in a tour company. Now I made the first million, I didn't get to keep the first million, but what we were doing, we were running sports trips all over the world. This is actually part of how I fell in love with the travel industry and the work that I now do with points. And ultimately what we were doing, we were creating these international tour packages for youth sports teams and families to go on these international tours. think of like a 14 year old baseball team in your, you're in San Diego. We'd like do a selection of kids.   Seth Bradley, Esq. (39:19.694) Sure.   Eli Facenda (39:41.329) from that area and the families would come and they would go to Japan or Italy or wherever and travel for 10 days, experience the culture, have an educational tour and also play the local teams. So we did that in a variety of sports, ice hockey and baseball and lacrosse and all these different sports. And we were growing a lot and then that was ramping right until COVID and that just decimated the entire business. we took us about two years to get to a million and then we started to double almost every year for a few years and that was like.   Seth Bradley, Esq. (40:02.432) Mm.   Eli Facenda (40:09.399) Really, really tough break at COVID, but that was the first million.   Seth Bradley, Esq. (40:11.63) COVID man. Nobody saw that coming. mean.   Eli Facenda (40:13.881) No, definitely, you know, group, large, large group sports international travel was like the worst potential. Like you can't go overseas and you definitely can't do it with 60 people. So was, was a brutal industry to be in.   Seth Bradley, Esq. (40:25.506) Right? Yeah, there were certain sectors that just, I mean, there was nothing you could do. We opened up our first gym actually two weeks before COVID hit in 2020. we had our, us like two years to open and then our grand opening. And then we had a bunch of free clients in those first two weeks. And then they ended up being free clients for about a year because we couldn't charge them. Cause we couldn't get them back in the gym. We're doing online workouts and all that kind of stuff is insane.   Eli Facenda (40:36.817) Ugh.   Eli Facenda (40:47.696) Wow.   Eli Facenda (40:53.337) And that's like where the true entrepreneurial muscles are definitely strengthened in times like that though. mean, like the people that bounce back and figure it out, like you just have a new sense of confidence of like, you know, I can handle anything.   Seth Bradley, Esq. (40:54.22) But hey, we adapt,   Seth Bradley, Esq. (41:06.764) Yeah, man. I mean, you pivot, right? Like I actually ended up launching my first podcast during during COVID because I was stuck inside and it was like, all right, let's let's do this. Let's get on Zoom and interview people and all that kind of stuff, man. So that leads us right to the next question. And how do you make your last million? How do you make that transition?   Eli Facenda (41:12.859) Cool.   Nice. Cool. I'll it.   Eli Facenda (41:24.143) Yeah, so the last million that I made was in the current business that I have. so essentially what we've been doing there for about four years now is helping entrepreneurs maximize their travel on credit card points. So helping them get their dream bucket list trips, these 30, 40, $50,000 trips all over the world for about 90 % off by leveraging credit card points. And we've traditionally had some pretty high ticket services. I mean, not crazy expensive, but like, you five, 10, 15 K and that range has been the main main service. And so,   We cracked our first million about two years in, so that was 2020, 2024 actually was the first year we made a million there.   Seth Bradley, Esq. (42:00.526) Awesome man, awesome. How about your next million? Where are you scaling to?   Eli Facenda (42:04.305) Yeah, so the next million I wanna make is the same business. love what I do, I really enjoy it. And what I wanna do is do it in a more community oriented and lower ticket way. So I wanna have bigger reach, more digital products, more of the community, more affiliate services and stuff like that. And I'm really excited about kind of cracking the code on that, because we've done it decently with the higher ticket stuff, more agency level, service level stuff, which is great. And we're still cranking on that, we're gonna keep growing it. But I really wanna see what we can do with...   So the lower ticket stuff, creating awesome stuff on YouTube that leads to different channels and distributions there. So that's the next million and same business, just different type of money.   Seth Bradley, Esq. (42:41.57) I love it man, yeah, that's kind of opposite of how some people approach it, right? You usually start with a lower ticket and then you have to build up that base before anybody will give you, you know, higher, pay for that higher ticket product, but you're kind of working backwards because you want to help more people.   Eli Facenda (42:56.677) Totally, exactly, yeah, and there's a limit. mean, what we do in the high ticket is incredible, but it really is a specialized skill. Like you think about like a bookkeeper or an accounting firm or something, like there's like a million bookkeepers. There's like 50 people that know points and travel to the level that I need them to know it to really serve clients with the highest level. So there's a real limit on the ability to scale that. And so it's also just like, we wanna be able to do really quality work for less people, but then serve more people with the other stuff too.   Seth Bradley, Esq. (43:25.368) Totally, totally.   Seth Bradley, Esq. (43:29.518) Cool, let's jump into the next one dude and we'll wrap up. Eli, you're clearly in the top 1 % of what you do. I don't even know if there's that many people out there that do what you do at all, period. So clearly in the top 0.0001%, what is it about you that separates you from the rest of the field?   Eli Facenda (43:49.701) I think it's our ability to actually live what we preach. This is something where, you know, there are other fantastic people that talk about credit card points, but very few of them are actually business owners, like that's who we serve, and very few of them are actually traveling in the way that they're trying to help people travel. So we've done both. I've built multiple businesses, so I understand the psychology and the relatability of how you wanna think about travel and points and the various stresses in your life, the limitations on time and complexity. And I also,   Seth Bradley, Esq. (44:06.062) Hmm.   Eli Facenda (44:20.636) What just happened?   Seth Bradley, Esq. (44:22.998) I'm not sure. We can splice it together, but let's see. Lost the video.   Eli Facenda (44:26.748) Let me see here. Did my camera die or something?   Bizarre. second.   Seth Bradley, Esq. (44:36.076) Yeah, weird. Never had that happen.   Seth Bradley, Esq. (44:42.038) Not a big deal, we can splice it together, but let's see if we can get your camera working again.   Eli Facenda (44:46.992) Don't see my camera get help. Is the audio coming through okay? Did it switch over there to my MacBook from the other one? Or it sounds the same.   Seth Bradley, Esq. (44:51.564) Yeah, I can hear the audio.   Seth Bradley, Esq. (44:57.806) I don't know. All I see is like a car. It's like I don't know. It's a card with a symbol on it I wonder what that is that riverside or is that your symbol? I can't be your symbol   Eli Facenda (45:06.556) weird. Get help.   Eli Facenda (45:12.006) Let me see.   trying to check this out.   Seth Bradley, Esq. (45:19.458) We can also just finish it with audio.   Eli Facenda (45:23.556) Is it, Dude, I don't know what's going on. Sorry about that. I've never seen...   Seth Bradley, Esq. (45:28.654) no worries, dude. We can just finish it with audio anyways.   Eli Facenda (45:31.63) New recording track created the participants have been recorded.   Issue device struggling to record. High load on your device. Try closing all other apps. Give me one second. I don't have any apps open. That's really weird.   Eli Facenda (45:53.126) Yeah, I don't know man. I apologize. I Okay, well yeah   Seth Bradley, Esq. (45:57.219) you're good, We'll just finish an audio and then I'll pull up for the video. I'll just black screen to a logo or something. So all good. I don't exactly know where you're at. If you want to start that sentence over.   Eli Facenda (46:04.048) Okay, cool.   Eli Facenda (46:07.866) Yeah, I'll just, I'll say, I'll just start. So yeah, so not only have we really walked the walk with actually living what we preach, but we also understand that psychology of what it's like to be a business owner, your limitations on time and complexity and all that stuff. And because we're talking about travel, people also want to know like what's actually in store for me in this destination. I've been to 50 countries now and my business partner has been to almost 100.   We have other team members who are all over 30, 40, 50 countries. So we've been to a lot of the destinations around the world that we're advising people to go to. So we know the ins and outs, best places to stay, hidden gems, top restaurants, stuff like that, that really add another layer of personalization and true experience into the service. So I think those are the things that really make us most credible in this space.   Seth Bradley, Esq. (46:57.506) Dude, it's so important, right? Like there's so many, you know, there's so much content out there now. There's gurus and coaches and mentors, whatever you want to call them. Like the ones that are truly valuable and that people should pay attention to are the ones that are actually practicing what they preach, right? The ones that aren't just selling you education or aren't just selling you a product. Like they're actually, they've done what they're selling and they continue to   enjoy or do what they're selling.   Eli Facenda (47:28.635) 100%, yeah, if you're a living embodiment of what you do, it makes it that much easier to communicate it and sell it because you just are the thing you're selling.   Seth Bradley, Esq. (47:38.764) Yeah, absolutely. What's one thing someone listening could do today to get 1 % closer to their dream life?   Eli Facenda (47:45.089) One thing that would be the easiest is to spend 30 minutes, go on Instagram, go on your favorite social media site, go on some travel blog site, look for your dream destination, then pull up your calendar and put a time on the calendar where you're committing to go. One of my favorite quotes is from Tim Ferriss, I forget the exact quote, but basically the idea is that if you don't schedule your fun first, it won't happen.   because your business and your life will take up as much space as you allow it to. So most people find that I'll take the trip when it's convenient. I'll take the trip when I have more time. That time is never coming until you make it a priority. So the one thing they can do to get closer to their dream life is to just make a more bold commitment to putting the time on the calendar and be like, I am going and make some sort of investment, whether you're telling someone, whether you're putting some money down, whether you're learn the point stuff, that's gonna be the biggest leverage you can make.   to make sure that you actually follow through on taking these trips and then you'll find how to get there on points if you need to from there.   Seth Bradley, Esq. (48:50.766) 100 % man, gotta put it, people, entrepreneurs, people like us, we work in all the time, you've gotta put it, put it in your schedule. You've gotta block it out, commit to it.   Eli Facenda (48:59.821) Absolutely, 100%.   Seth Bradley, Esq. (49:04.554) Alright dude, I think we got it wrapped up, man.   Eli Facenda (49:05.743) Beautiful. Awesome, Dan. Well, this was super fun and I apologize agai

Is the Grand Hyatt Kauai worth 45K? We answered this and many other questions on the Ask Us Anything hosted live on YouTube on August 6th, 2025.(00:42) - How do you typically like to get around a city that you're visiting, especially internationally? Are you more likely to take a taxi or Uber to get to places, take public transit, or do you prefer to just walk everywhere?(05:43) - To circumvent Hilton's minimum length of award stay requirements (e.g., WA Pedregal) — has anyone tried booking more nights than needed, then asking Hilton to remove nights from the stay?(07:18) - What is a question that you would ask someone who is interviewing for a job at Frequent Miler?(16:22) - You can find each of our origin stories here:https://frequentmiler.com/about-frequent-miler/)(16:44) - ​​Give us a peek behind the curtain: What is a typical day/week for the Frequent Miler team?(23:42) - Do you think the custom cash will survive having ThankYou points transfers?(25:34) - Now that Citi transfers to AA, where does Citi rank among the transferable points programs?(28:06) - For the JetBlue 25 for 25, does anyone have datapoints on how fast you get the 150k point after 15 destinations?(29:52) - How would you re-evaluate the value of your Chase/Bilt if you were able to get a family & friends discount on Hyatt cash stays?(31:54) - Hi team! What card are you recommending to people who aren't really in the game but got the CSR years ago and now want a different card?(37:50) - Head-to-head match-up, Citi Strata Elite or the new Alaska Premium card?(39:17) - ​​Any thoughts on Kenya Airways' new program and the Status Match opportunity that was announced earlier this week?(41:40) - ​​When Frequent Miler finds a unicorn fare or incredible deal, what is the quickest way that Frequent Miler gets that information to those who follow you so we can book it?(45:46) - ​​Grand Hyatt Kauai is now 45k for the basic room with 2 adults and 2 kids. I have a guest of honor available to me. Is the property worth that rate for 4 nights???(50:44) - Which card is better to downgrade, the Chase Sapphire Preferred® Card or the Ink Business Preferred® Credit Card, both of which have a $95 AF?

Federico entrevista a Ángel Holgado, director del Grand Hyatt La Manga Club Golf & Sp.

Want to work with us? Reach out! inquiries at milestomemories dot com Episode Description This week JetBlue released a very interesting promotion for their 25th birthday. In addition to earning up to 350K bonus miles, you can earn 25 years of Mosaic status as well. How many hoops do you have to jump through and does this make economic sense. More importantly do you have the time to invest into this lucrative deal?   In other news Chase launched their Sapphire Business card last week along with a ton of new rules. How are the rules being enforced and which customers has a "bank error" in their favor? We also discuss: how Shawn accidentally beat jetlag, Hyatt Regency at JFK, the Savannah Bananas and how some people missed out on Amex transfers to Hawaiian.   Episode Guide 0:00 Welcome to MTM Travel & 4th of July 5:24 More bad Chase rules 8:48 Shawn's Korean Air conundrum 13:01 How partner devaluations lower overall values of bank points 16:07 Why Accor is even better than we expected - Citi transfer bonus? 23:44 Grand Hyatt Playa Del Carmen review 31:13 Visiting Playa Del Carmen, ruins, what to see & better than Cancun? 34:15 Why all-inclusives have become more popular than ever 36:20 Andaz Mayakoba and other takeaways   Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know!

The Grand Hyatt Indian Wells Resort offers a family-friendly getaway with luxurious accommodations and impressive water features including a lazy river and water slides. We share our experience staying in a penthouse suite and how we maximized our travel points to make this vacation more affordable.• Recently renovated property rebranded from Hyatt Regency to Grand Hyatt• Located 30 minutes from downtown Palm Springs in a quieter resort area• Upgraded to 875-square-foot penthouse suite with king bed, separate living area, and balcony• Multiple pool areas including family pool, splash pad, water slides, and a popular lazy river• Food options include casual Carmocha restaurant, upscale Tia Carmen, and a lobby Starbucks• Budget tip: bring your own alcohol and mixers for poolside drinks• Summer visits mean extreme heat (110°F+) but lower rates as it's considered off-peak season• Now a Category 6 Hyatt property requiring 21,000-29,000 points per night (previously Category 5)• Reserve pool chairs early in the morning and get a second set when the lazy river opens at 10am• Restaurant recommendation: Mi Cultura, a delicious Peruvian restaurant nearbyIf you ever get any value out of our podcast, please leave us a rating or review wherever you listen. Next week we'll be sharing our experience at the hotel in Oceanside where we had our first real "pinch me" moment in points and miles travel.

Join us on the Engineering Influence podcast for an insightful conversation with Rob Brigham, CEO of JEO Consulting Services, recorded live from the ACEC Spring Convention at the Grand Hyatt in Washington, D.C. Discover the journey of JEO, a firm that has been a significant player in the public infrastructure market since 1937, and learn about their commitment to fields like transportation, water infrastructure, and environmental planning. Rob Brigham shares his unique career path, his leadership during pivotal growth phases within the company, and how JEO has evolved under his guidance. We delve into the significance of engaging in national legislative discussions and how JEO remains an influential voice in policy-making circles. Get an insider's perspective on the importance of strategic partnerships, the influence of legislative relationships on business operations, and the power of cohesive industry involvement in political advocacy. Aspiring engineering professionals won't want to miss Rob's insights on building impactful careers and the potential opportunities to influence legislative matters.

Tamara is just back from a multi-generational trip to the Grand Hyatt Baha Mar. If you have ever wondered what it is like to stay at one of the popular Baha Mar Resorts, now is your chance to get the scoop and see if it is really the vacation of your dreams or not. Episode Highlights: This was a multi-generational trip with 14 people ages 17-83. There were a lot of considerations when choosing a destination including budget, activities, direct flights, and mobility issues. Tamara also considered the Hyatt in Aruba, the Hilton Zemi Beach House in Anguilla, and the Westin or Kimpton Seafire in Grand Cayman. There are three hotels within one resort at the Baha Mar and it has multiple restaurants, making it possible to stay for a week and eat somewhere different every night without taking cabs into town. The food is really expensive at the Baha Mar so you need to build that into the budget as it is inline with going out for a nice dinner in a big city, which is similar to many other island resorts. The three hotels are: Rosewood Baha Mar - luxury property SLS Baha Mar - good for couples, friends, and more of a party scene Grand Hyatt Baha Mar - good for families and more affordable There is also a "Reserve" section of the Grand Hyatt Baha Mar with suites and lounge access that is a hotel within a hotel You fly into Nassau and you fill out a form on arrival and then the immigration line was quite short. They pre-arranged hotel transfers through the concierge. There are many pools within the Grand Hyatt but if you don't reserve a cabana, sunbed or premium lounge chair it could be hard to find chairs, especially if you want a larger group to be together. They rented a cabana at the Nexus Club, which has an indoor section with a couch, television, fridge, and a full bathroom. It also had a sun bed, a table and chairs with an umbrella, and use of two in-pool loungers. It was a private pool just for those renting cabanas or staying at a certain room category that included a hot tub. It also had its own bar and food service. The beach isn't deep but it is longed and it is lined with 4-6 rows of lounge chairs packed in together and the beach was quite busy even in June. There is also a waterpark that is included for guests with some big slides and a lazy river, as well as a good restaurant. You can do paddle boarding and snorkeling and there are also paid motorized water sports and there is an activities desk that arranges excursions and day trips. The Baha Mar also has a kids club with daily activities and there are flamingos that do a "parade" every morning. The food at Baha Mar was very good and even Tamara was impressed. Regatta is where they serve a huge breakfast buffet but it costs about $44 per person. Because Tamara is a preferred partner with Hyatt Prive, she was able to get the following perks and amenities: Free breakfast for 2 people per day per room $100 per room resort credit $50 per room beverage credit automatic upgrade within 24 hours of booking There are many pool bars serving food for lunch and there are also food trucks by the beach. You need to pre-book dinner reservations and they cover the gamut from Italian, Asian, Chinese, Steak, Mediterranean, and some celebrity chef restaurants like Cafe Boulud and Marcus Fish and Chop House (from Marcus Samuelson) In Tamara's opinion, the Baha Mar is better suited for families with teens or adults versus with younger kids as the casino is really the center point of the resort. Related Episodes: Where to stay in the Turks & Caicos Everything you need to know about Beaches Turks & Caicos Sonesta Maho Beach St. Maarten Caribbean cruise Where to go in the Caribbean Planning a Barbados vacation Planning a Grand Cayman vacation

Join Kelsey as she chats with Angie from @angies.travel.tips, a mom of 4 boys, about their unforgettable island-hopping adventure across Oahu, Kauai, and Maui in March 2025! From snorkeling with sea turtles and cliff jumping to cage diving with sharks, this trip was full of epic moments—and Angie paid for their Hilton and Hyatt stays entirely with points. Hear about their favorite beaches, must-try shaved ice, and magical Hawaiian family moments!This episode is presented by: The Next Chapter TravelUse code TNCT100 for $100 OFF at bookingBuy Me a CoffeeMentioned in this episode:- Pro Shot Underwater iPhone Case- Barrel Point Surf Boogie/Skim Board Bag- Master Lock Travel Safe- OAHU: Hilton Hawaiian Village Waikiki Beach (Rainbow Tower), Round Table Pizza, Jenny's vs. Big Wave shrimp trucks, Paia Fish Market Waikiki, Haleiwa Beach + Caged Shark Diving, Matsumoto Shaved Ice, Polynesian Cultural Center, Halona Blowhole, Pearl Harbor, Electric Beach, Tropical Farms Macadamia Nut Farm- KAUAI: Grand Hyatt Kauai, Hanalei Bay snorkeling, Tunnels Beach snorkeling, Poipu Beach sleeping turtles, Capt. Andy's Na Pali Coast Tour, Waikomo Shave Ice- MAUI: Hyatt Regency Maui, whale watching, Maui wildfire

Kelsey is recapping her family of five's trip to Arizona in May 2025 where they used Chase Ultimate Rewards points to cover nearly all their hotel stays! From insane views at the Grand Canyon and Horseshoe Bend to exploring Antelope Canyon and spotting animals at Bearizona, this trip was packed with adventure. And of course, it ended just right at a luxury Scottsdale resort with poolside food and drinks. Tune in to hear the full itinerary, travel tips, and the hilarious mistake Kelsey made buying her souvenir t-shirt!Chase Sapphire Preferred Credit CardBuy Me A CoffeeFollow Kelsey on InstagramBe a guest on the podcast: triptalespodcast@gmail.comInflatable Travel BedAir Vent Phone Car MountMentioned in this episode:- 4th Grade National Park Pass - Bearizona- Holiday Inn Express Grand Canyon (IHG)- Grand Canyon: Arizona Steakhouse, Prickly Pear Margarita, Mather Point, Kolb Studio, Lookout Studio, El Tovar, General Store- Navajo Nation, Navajo Bridge, Cliff Dwellers, Vermillion Cliffs- Hyatt Place Page / Lake Powell- Page: Horseshoe Bend, Lower Antelope Canyon, Ken's Lower Antelope Canyon Tours, Lake Powell Italian Deli, Grand Canyon Brewery- Flagstaff: Urban Pine, Sweet Shoppe Candy Store- Scottsdale, Arizona: Grand Hyatt Scottsdale

In this episode, Kelsey chats with Mary Ellen from the Wonderland on Points podcast and @familytravel4thewin on Instagram to hear all about her family of 5's 4-night getaway to the Grand Hyatt Baha Mar in the Bahamas. Traveling in January 2025, Mary Ellen shares how she booked both flights and hotel entirely on points, plus her tips for saving on food while still enjoying the best the resort has to offer. From daily fun at the Baha Bay waterpark (included in your stay!) to choosing budget-friendly dining options and navigating the resort with kids of all ages, this episode is packed with helpful insights for families dreaming of a warm-weather escape.Mentioned in this episode:- LINK to $25 travel toddler cot: https://amzlink.to/az01SvOlw8T3Z- LINK to big-kid inflatable (with foot) sleeping mat: https://amzlink.to/az0wCGVzlVgpS- LINK to flat-packed sand toys: https://urlgeni.us/amzn/qhZqz- Baha Mar Resort Hotels: Rosewood, SLS, Grand Hyatt- Baha Bay Waterpark- Hyatt Guest of Honor Reward and Hyatt Globalist Status- Kraven App- John Batiste's Jazz Club at Baha Mar- FlightConnections.com- Mary Ellen's Facebook Group: Traveling on PointsBUY ME A COFFEE to show your support for the Trip Tales podcast! https://www.buymeacoffee.com/kelseygravesFOLLOW: Kelsey on Instagram & TikTokSHOP: Kelsey's Travel Favorites from her Amazon storefront.SHARE: About your trip on the Trip Tales podcast: triptalespodcast@gmail.com PARTNER DISCOUNT CODESCOZY EARTH - 40% off Bamboo Sheets that feel like hotel luxury with code: CE-KELSEYGRAVES BLING2O - 10% OFF Bling2o kids ski or swim goggles with code: KELSEYSPANX.COM - Use code KGRAVESXSPANX for 15% OFF full-price items and FREE SHIPPING. My current fav travel outfit is the Air Essentials Jumpsuit. CHASE SAPPHIRE CREDIT CARD - My preferred points earning credit card and a great card for newbies entering the points & miles space to get started. Ope...

This is Derek Miller, Speaking on Business. Utah's growth relies on a strong construction industry to support its expanding communities. For over a century, Jacobsen Construction has played a key role in building that foundation and shaping the state's future. Chief Operating Officer, Matt Radke, joins us with more. Matt Radke: U.S. News and World Report has ranked Utah the number one state in America for two consecutive years, sparking new opportunities across the state. Jacobsen Construction is proud to contribute to this growth with several transformative projects shaping Utah's future. First, the University of Utah Spencer Fox Eccles School of Medicine will revolutionize medical education, preparing future doctors for innovation. Then at Deer Valley, with the newly completed Grand Hyatt as part of the Mayflower resort — America's most ambitious new ski campus in 50 years. Meanwhile, in Logan, Utah State University is expanding its business school with the Carolyn & Kem Gardner Learning & Leadership Building, fostering strong partnerships between students and Utah businesses. And then in Taylorsville, Primary Children's Hospital is building a state-of-the-art Behavioral Health Center to provide essential mental health services to young patients. Jacobsen Construction's involvement in these projects demonstrates that Utah's success is just beginning, with even more growth opportunities on the horizon. Derek Miller: With over 100 years of experience, Jacobsen Construction remains a driving force in Utah's economy. Their work continues to shape the state's future with exciting new projects ahead. Learn more at jacobsenconstruction.com. I'm Derek Miller, with the Salt Lake Chamber, Speaking on Business. Originally aired: 3/14/25

This episode celebrates a memorable surprise anniversary staycation at the newly renovated Grand Hyatt Scottsdale, showcasing the couple's enriching experiences with their family. Insights into hotel amenities, dining options, and spa highlights deliver practical tips for families considering this luxury getaway.• Surprise staycation for anniversary • Overview of the Grand Hyatt Scottsdale renovations • Benefits of securing club access • Dining experiences and reviews of hotel restaurants • Highlights of the spa and wellness treatments • Tips for families planning a visit to the hotel

In this episode, we're taking you to the beautiful city of Nassau and the luxurious Grand Hyatt Baha Mar – a resort that has everything, including a thrilling water park! Whether you're planning a family vacation or a getaway with friends, we've got you covered.Join us as Mary Ellen shares her full trip experience, including exactly which credit cards and currencies to target to earn enough points for flights and a hotel stay at this incredible resort. You won't have to waste hours researching – we've done the work for you, so you can focus on planning your dream vacation! You will get tips for everything from activities to food to staying in one room with a family of five.Tune in to learn how to make your tropical escape a reality with points and rewards!

Episode 45: Show Notes. We're always looking to try new things, but our recent trip to Colombia and Spain unlocked new levels of exploring the unknown! We centered the trip around 1 single itinerary, and didn't have our flights home until more than halfway through the trip. Our exploration of two cities begins in the one with higher altitude than we're used to: Bogotá, Colombia, and we explain how we devised our itinerary and why we insisted on flying LATAM. We assess the Priority Pass restaurant options at Houston Airport, how Bogotá welcomed us (and especially Thomas!) with a feast of local delights, what hotel hopping is like in Colombia, the attractions and activities of Colombia's sprawling capital, and the exercise one can get traversing the El Dorado airport lounge. Then, we unpack everything that happened on our flight to our second destination, Madrid, with a brief interlude to the recent spate of airline alliance dissolutions. We discuss our first experience of AC Hotels by Marriot, how exploring new areas in Madrid led to a wonderful steak dinner for Trevor's birthday, why we changed flights multiple times and what these changes cost, and why many hotels are choosing to consistently shuffle their inventories. To end, we detail the trip home via Germany on Lufthansa First Class, why Lufthansa's onboard lavatory system always leaves us scratching our heads, the joys of Global Entry's Mobile App, and an important event to look forward to on the 9th of December, 2024. Key Points From This Episode: [0:00:57] A tale of two cities and a diversity of altitudes. [0:01:41] No holiday left behind.  [0:02:49] How we devised our itinerary for Columbia, and why we insisted on flying LATAM.  [0:05:43] From Bogotá to Madrid, and every other flight in between.  [0:10:34] The Priority Pass restaurants that we visited at the Houston airport before departure. [0:15:16] Arriving in Bogotá, the Grand Hyatt, and a feast of local delights.  [0:19:36] Hotel hopping in South America, and our experience of the JW Marriot. [0:25:09] The Salt Cathedral, Monserrate Hill, and other attractions and activities in Bogotá.  [0:36:28] Why we loved the El Dorado lounge and everything from our flight to Madrid. [0:42:21] How airlines divorce themselves from their alliances.  [0:43:43] Landing in Madrid and trying something different – the Hyatt Madrid Residences.  [0:48:00] Exploring new areas of Madrid, and Trevor's delightful steakhouse birthday dinner.  [0:51:14] A new hotel brand experience: AC Hotels by Marriot. [0:55:48] Discussing the modern shuffle of hotel inventories.  [0:59:30] The many flight changes from our trip and what they cost.  [1:01:44] Luxury remote stand experiences, Lufthansa First Class, and friendly faces abroad. [1:06:02] Unpacking Lufthansa's lavatory system and unmatched onboard service  [1:13:30] Why we hope for the return of mobile lounges, and the joys of the DFW Mobile App. [1:22:10] What you can look forward to on the 9th of December in Arlington, Virginia.  Quotes: “[Bogotá] reminded me my of first trip to Bangkok and having pomelo; rose apple, and all these tropical fruits that you don't find here in North America — that's part of the joy of traveling; going to other environments; other places and being able to experience the local product.” — @TKtweetsKim [0:18:30] “For better or for worse, I feel like Bogotá is a city of ‘glad I did it once and checked the box.'” — @tmount [0:29:17] “LATAM, for the price of the ticket, I felt like we got very good value, but I don't see that as a ‘go out of my way to do.'” — @tmount [0:41:10] “The thing that insulates us is we do have this miles and points hobby that helps quite a lot – we can at least utilize other currencies other than dollars or euros to help shoulder some of the burden of that financial cost.” — @TKtweetsKim[0:54:30] “Sometimes, you've just got to accept [paying more to change flights] to get the experiences you want.” — @tmount [1:01:37] Links Mentioned in Today's Episode: LATAM Airlines Priority Pass Emirates Cadillac Mexican Kitchen & Tequila Bar Landry's Seafood United Club Grand Hyatt JW Marriott Hotel Monserrate Hill El Dorado Lounge SAS Star Alliance Qatar Hyatt Regency Madrid Residences AC Hotels by Marriot José Andrés Lufthansa DFW's Mobile App Coles Thomas Kim on X Trevor Mountcastle on X

In this lively and insightful episode of "Hospitality Meets," I welcomed the ever-engaging Conor O'Leary, the Managing Director at the iconic Gleneagles Hotel. Buckle up for a mix of humour, wild anecdotes, and invaluable career lessons as Conor takes us on his remarkable journey through the world of hospitality!Highlights from the Episode:From Tokyo Dreams to Dubai Realities:Conor shares his career trajectory, initially planning a move to Tokyo but ultimately finding himself in the bustling hospitality scene of Dubai. Three years at the Grand Hyatt offered immense growth and solidified his interest in international markets.The Return to the UK:Despite initial hesitations about returning home, the compelling vision of Gleneagles' new ownership lured Conor back to the UK in 2016. He discusses the thrilling transformation of Gleneagles from a golf hotel to a luxury lifestyle destination.Crazy Ferret Fiascos:Ever curious about how a stray ferret can upend an evening? Conor narrates his hilarious encounter with a ferret found at home, detailing the ensuing chaos with his dog, cat, and daughter's reactions. This amusing story alone is worth the listen!Leadership and Cultural Adaptations:Conor and Phil delve into the importance of adapting leadership styles to different cultural environments, contrasting Dubai's top-down approach with London's employee-centric style. Conor emphasises communication and flexibility as key leadership traits.Early Career Missteps and Learnings:From misadvising guests on wine to confronting a chef about his sauce, Conor's early days were filled with learning curves. His proactive approach to self-improvement, like buying culinary guides, highlights a thirst for knowledge that listeners will find inspiring.Hospitality's Sliding Doors:Conor reflects on pivotal career decisions, like working at the Royal Garden Hotel and later choosing between roles in Hong Kong and the Ritz in London. These “sliding door moments” shaped his path, offering listeners insights into the significance of career choices.From Beefeaters to Banquets:Stories from his early years, including working at a beefeater restaurant and managing bustling banqueting events, illustrate the wide array of experiences that have built Conor's robust hospitality expertise.Gleneagles' Transformation:Hear about the substantial investment and renovations at Gleneagles after its acquisition by a dedicated private family. The addition of 55+ activities and a shift towards a family-friendly luxury experience under Conor's leadership is nothing short of inspiring.Join Phil and Conor for an episode that perfectly blends profound takeaways with humorous tales from the hospitality trenches. Whether you're in the industry or simply enjoy a well-told story, this episode offers a delightful dose of both!Tune in now and get ready for a fascinating ride!Make sure to subscribe to "Hospitality Meets" for more captivating conversations with industry leaders and follow us on social media for the latest updates. Have a funny hospitality story or key takeaway from this episode? Share it with us using #HospitalityMeets.The GuestConor's hospitality career began in London's bustling bar and restaurant scene, which led to senior F&B and leadership roles in some of the UK and the Middle East's finest five-star hotels.Immediately prior to joining the team, he led the Hyatt group's largest food and beverage operation in the world at the Grand Hyatt in Dubai.A Master Innholder, a St Julian...

I give my thoughts on the newly renovated Grand Hyatt in Washington, the White House and Capital building tours and how to book them, and the newly opened DCA Airport Centurion Lounge!

Flytographer Referral Link - Get $50 OFF YOUR FIRST SHOOT! (Valid 10/1-10/31/2024. After that, it's $25 off your first shoot).Chase Sapphired Preferred - ELEVATED OFFER (OCT 2025)World of Hyatt Personal Card - ELEVATED OFFER (OCT 2025)All other best cards for October 2025Follow us on Instagram @TravelPartyof5Tune in to learn:How we used points and miles to book flights and a stay at the Grand Hyatt Kauai.What to expect from the property, including its amenities, dining options, and more.Tips on how to score club access and save money on meals during your stay.Current offers on points and miles cards that can help you book your next family trip.In this episode of Travel Party of Five, we're diving into the first part of our family's recent trip to Kauai, including a detailed review of our stay at the Grand Hyatt Kauai. As always, we're focused on how we used points and miles to make this dream vacation happen—without breaking the bank. We'll walk you through the entire experience, from flights to food to activities, while sharing tips on how to maximize your points and miles to stay at luxury properties like the Grand Hyatt Kauai.We started the trip by using our points and miles to book flights with Southwest, taking full advantage of our Companion Pass to fly our family of five for the price of three tickets. For our stay, we used Hyatt points to book the Grand Hyatt Kauai, a Category 7 property, saving us over $8,000 in cash costs. We'll explain how we secured this luxury stay with just 30,000 points per night and offer tips on making the most of the club access at the hotel, which helped us save on meals during the trip.Our review of the Grand Hyatt Kauai covers everything from the beautiful ocean views and spacious property to the pool areas, which include a lazy river, water slide, and even a lagoon. You'll hear about how the property's location near Poipu Beach provided access to wildlife like Hawaiian monk seals and sea turtles. Plus, we'll share our experiences with on-property dining options, including our memorable meal at Tidepools, and what to expect from the club lounge.We'll also touch on a few mishaps, including a stomach bug that hit one of our kids, which led to some unexpected challenges. Despite this, the Grand Hyatt Kauai provided plenty of space and amenities to make our stay comfortable, even during a family emergency.So if you're looking for practical tips on how to use points and miles to book family vacations at luxury properties like the Grand Hyatt Kauai, or you just want to hear about what it's really like to travel with kids, this episode is for you. Stay tuned for part two, where we'll cover all the fun activities we did in Kauai, and share more about how points and miles made this dream vacation possible.Whether you're a seasoned points and miles pro or just getting started, we hope this episode helps you learn new ways to travel more for less!

In our upwardly mobile segment on the Saturday Mornings Show, host Neil Humphreys meets Sebastian Kern, Executive Assistant Manager, F&B, Grand Hyatt Singapore to discuss the hotels's sustainability plan to have 30 per cent of its ingredients locally sourced.See omnystudio.com/listener for privacy information.

On this episode of the Club + Resort Talks podcast, Editor-in-Chief Rob Thomas speaks with Monique “Mo” Gesualdi, PGA and LPGA Director of Instruction at St. John's Golf & Country Club in St. Augustine, Fla. Coach Mo was recently awarded the 2024 Troon Coach of the Year. She talks about her journey to becoming a golf coach and the health challenges she had to overcome in her 20s. Coach Mo emphasizes the importance of a holistic coaching approach that considers the physical, mental, emotional and nutritional aspects of a player. As a former high-level junior golfer herself, she believes she can relate to her students and guide them through the challenges they face. She also talks about her podcast, The Coach Mo Podcast, which features interviews with people from the golf industry. Coach Mo concludes the interview by expressing her excitement about the future of golf, with more girls and women getting involved in the sport. Rob and Senior Editor Phil Keren also discussed Phil's just-concluded trip to Cragun's Resort and Cragun's Legacy Courses in Brainerd, Minn. The 84-year-old destination offers two golf courses — the Lehman 18 and the Dutch 27 — and a Par 3 course, as well as opportunities to enjoy fishing, kayaking, boating and other water sports, as well as land pursuits such as tennis, pickleball, beach volleyball, biking and hiking. Phil and a group of golf writers visited Cragun's and accompanied groups that played both courses. Each course was designed by the Lehman Design Group, headed by former World No.1 PGA Tour player Tom Lehman, a Minnesota native. The Dutch 27 has a pair of 9-hole layouts (Blue and White) that can be played today, and a third 9 (Red) that is expected to open for play in May 2025. The resort has a staff of more than 300 employees, offers 300 rooms, suites, cabins and homes to rent, and 62,000 sq. ft. of multi-function conference and exhibit space. On an annual basis, Cragun's records 100,000 guest nights, which equates to 40,000 unique guests. The resort hosts about 200 corporate or association groups and anywhere from 25 to 40 weddings each year. Phil will have a story about Cragun's for the September issue of Club + Resort Business. Phil and Rob also discussed projects happening at resorts in Arizona and California. The Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch is nearing the completion of its $115 million renovation and will soon be rebranded as the Grand Hyatt Scottsdale Resort. This project, expected to conclude in the coming weeks, will mark the debut of the first Grand Hyatt hotel in Arizona. The resort will feature six new restaurants, all developed in partnership with celebrity chef Richard Blais. These will include a modern Italian chophouse, a Southwestern grill, and two different poolside concepts. In addition to the new dining options, the Grand Hyatt Scottsdale Resort will unveil its fully renovated meeting space in October. This includes the 14,000-sq.-ft. Vaquero Ballroom and 52,000 sq. ft. of existing indoor and outdoor function space. By January 2025, the resort will open its expanded Arizona Ballroom, nearly tripling its size to 25,000 sq. ft., aiming to become a premier venue for meetings and events in the region. Silverado Resort in Napa, Calif. will once again host the PGA Tour's Napa tournament, now renamed the Procore Championship Sept. 12-15. During the last couple of years, a lot of infrastructure improvement has happened at the site, including the introduction of 130 new golf carts, a $1.5 million investment in turf maintenance equipment, the conversion of 9.8 miles of asphalt cart paths into concrete paths, and the expansion of the driving range by 9,000 sq. ft.

Wasatch Back legislator in favor of keeping out-of-state issues out of Utah, as Grand Hyatt prepares to welcome guests, more East Village hotels take shape, Park City School District Superintendent Jill Gildea and Business Administrator Randy Upton recap Tuesday's school board meeting and the opening of the school year, Park City Councilmember Ed Parigian recaps Thursday's meeting, Park City's ‘Running of the Balls' to feature Tower 2.0 centerpiece, KPCW Development Director Sarah Ervin recaps this year's Summer Pledge Drive, and local political science expert discusses Utah constitutional amendment on ballot initiatives.

In this episode of Building Texas Business, I sit down with serial entrepreneur Steve Reynolds for his perspectives on innovation in corporate travel tech. As CSO of Embers Inc., Steve shares his journey developing TripBam, an early pioneer utilizing algorithms and robotics to optimize hotel rates. He explains TripBam's strategic transformation from consumer to enterprise software, strengthening the company and positioning it for seamless integration under Embers. Steve offers valuable lessons on championing passion within high-performing teams. The importance of actively engaging customers and development staff to creativity solve problems is emphasized. We discuss the challenges of maintaining innovation at scale versus smaller startups. Steve's experiences navigating acquisitions and a turbulent industry offer cautionary advice. A theme emerges—embracing flexibility positions leaders to overcome challenges and achieve lasting impact. SHOW HIGHLIGHTS In this episode, I spoke with Steve Reynolds, Chief Strategy Officer at Emburse Inc., about his journey in corporate travel technology and entrepreneurship. Steve discussed the origins and evolution of TripBam, a platform he founded that uses algorithms and robotics for hotel rate monitoring, which eventually pivoted from a consumer-focused to a B2B model. Steve shared insights on navigating the challenges posed by the COVID-19 pandemic, emphasizing the strategic decisions that helped TripBam emerge stronger, including cost optimizations and product enhancements. We explored the importance of fostering a passionate and innovative team, highlighting the value of listening to customers and involving development teams directly in problem-solving. Steve explained the critical difference between passionate programmers and those who are merely formally trained, and how assembling a team that shares the company's vision and offering equity can drive success. The episode delved into strategies for managing company growth and financial stability, such as quick decision-making in right-sizing staff and optimizing operational costs through cloud environments. We discussed the benefits of subscription-based pricing models over transaction-based ones, particularly during economic downturns, and how this approach helped maintain cash flow during the pandemic. Steve reflected on the evolution of workplace environments and leadership styles, noting the shift from rigid, traditional settings to more flexible, results-oriented cultures. We talked about the challenges of maintaining innovation in large companies, contrasting startup environments with big company mindsets, and the importance of hiring the right people for each setting. Finally, Steve shared his thoughts on the future of the travel industry and the innovative approaches that have set new standards in modern practices. LINKSShow Notes Previous Episodes About BoyarMiller About Emburse GUESTS Steve ReynoldsAbout Steve TRANSCRIPT (AI transcript provided as supporting material and may contain errors) Chris: In this episode you will meet Steve Reynolds, chief Strategy Officer for Emburse Inc. Steve has built his career in corporate travel technology and in starting various companies over the four-decade career. Steve looks for opportunities to be disruptive. Steve, thanks for coming on the podcast. It's a pleasure to meet you and appreciate you taking the time. Steve: You bet Chris Glad to be here. Chris: So you know there's a lot that I'd love to get into with you. I know that you know currently you're with a company called M-Burst Travel, but that you started a company before that called TripBam. Tell us a little bit about, I guess, those companies and what they do. What is the business they're known for? Steve: Okay, and just to back up a little bit further, I guess what you could call a serial entrepreneur. Tripbam was my third or fourth venture kind of lost count, but I've been in the corporate travel tech space for 40 some odd years. And TripBam when we started 10 years ago, we recognized that hotel rates change a lot more often than people actually realize. If you were to create some robotics that went out and grabbed the rate at a particular hotel for a certain date in the future, you'd see that rate changes just about every hour and what we found is if you just keep watching it, eventually it's going to drop, especially as you get closer to check-in. So we created some algorithms, robotics, whatever you want to call it that said okay, I've got a rate of $2.99 at the Grand Hyatt in New York. I'm arriving on the first and departing on the third. I want you to just let me know when it drops and if it does, I want you to rebook it for me If everything is the same room, same bed, same cancel policy, blah, blah, blah. So that's what we did. We originally invented it for the consumer market. We put out a website and we got mentions in the Wall Street Journal and USA Today and so on. But sort of my corporate travel buddies called up and said, hey, Steve, we really need you to apply this to corporate travel. And they started writing some pretty significant checks. We followed the money, we pivoted and went all B2B at that point. And so the company grew 40% year over year for the first six years, cashflow positive within just a couple of months. I mean it was great. It was great. And then COVID came along and kind of took our knees out from under us for a bit. Chris: COVID kind of wiped out the fundamental business model for at least a little bit. Steve: At least for a little bit. But fortunately a lot of our customers were paying us subscription fees rather than transaction fees, so we were to stay afloat. We got through COVID and we actually came out on the backside of COVID in a much stronger position, both financially and you name it, because we were able to do a lot of just cost improvements, right-sizing the organization. We kind of got a little bit ahead of our skis, I think, in some areas and created some new products, just all kinds of things, pushed everything out to the cloud and such that dramatically reduced our costs and just were firing all cylinders. Chris: And then we worked out a deal with Emburse in July last year to buy the company. Okay, how does I guess what TripBand does fit within the Emburse excuse me, overall, maybe suite of products or company strategy. Steve: Yeah. So Emburse provides travel and expense to the largest of companies, to the smallest of companies, and what I mean by that? Everybody. When you go, you have kind of a booking tool to start with. Most folks are familiar with Concur. We have our own. The reservation gets created. It then needs to be watched, monitored, audited, improved upon. That's kind of where we fit in. So before the money is spent we actually see if we can actually do better than what the traveler did on their own. Travelers are not going to check the hotel rate every day. They're not going to check their airfare every hour. They're not potentially going to book the preferred property within a particular city. We fix all that before the money's actually spent. We then push all that to mobile. So you've got a companion app in your pocket where the traveler gets a ton of destination content specific to that company. So I'm going to New York, I'm staying at headquarters, what hotel should I stay in? I need to go take a client to dinner, what restaurants do you recommend? All kinds of other stuff, including safety and security perspective and so on. Then the data is all captured and fed into an expense report so that your expense report if the traveler is compliant. It's kind of pre-created and pre-approved, so the traveler in a lot of cases doesn't have to do anything and if they're compliant all the way throughout, they could actually kind of be paid as soon as their plane hits the ground. Then it all feeds into reporting and analytics so that we can improve your travel program, identify additional savings opportunities, find some fraud issues, detect all kinds of other stuff that might be a problem. We also offer a card product if you don't have one, and that's kind of the travel plus expense ecosystem that we provide. Chris: That's fascinating. I obviously wasn't aware that something like that existed, but I can see how large companies with a lot of employees traveling could see the benefit and realize a lot of savings from those services. Steve: Yeah, when you combine travel with expense, some kind of magic happens in that we have enough data and insight to be able to start pre-filling out that expense report. Otherwise, all we're counting on is card transactions and receipts, and that's really not going to do the trick. But if we can get that card information augmented with the receipt scanning and everything else that we do now, we can really do a nice job of pre-filling out that expense report. So really all you have to do is add mileage, hit, click and you're submitted. Chris: So you mentioned that you've been in this industry for 40 plus years. I'm curious how did you first get started in the corporate travel tech space 40 years ago? Steve: It was just by happenstance, I guess you could say. I was originally started as a programmer for Texas Instruments, got accepted into their executive program, which meant I could go off and get an MBA and then come back to TI, but quickly realized that the consulting firms were paying a lot more. So I ended up with Ernst Winnie, at the time with Ernst Young and my first assignment was with a travel agency in Houston, Texas, called LifeGo Travel, which doesn't exist anymore. The owner of that company hired us to come in and build some technology. It really put him on the map and he got tired of paying the bills and seeing the hourly checks that we were charging. And so he approached and said, hey, you know, do you want to come work for us? And I'm like, well, that never thought about working for a travel agency. That doesn't sound all that exciting. But he said look what if we created a company, We'll spin it off and we'll give you some equity. And I'm like, okay, now you're talking. So we left, we started up a company called Competitive Technologies and all of it was bought by American Express Travel two years later. Chris: Oh, wow. So unquestionably you had a little bit of an entrepreneurial spirit going way back then to see an opportunity. Put you in it. Steve: And a lot of it is just kind of, I guess, my personal. I don't do well at big companies. I really struggle because I get so frustrated at just the lack of progress or the lack of innovation or the speed at which things happen, so I tend to sort of find an excuse to hit the exit button, usually within a year or two. Chris: Right. So you said something in that response that I want to talk to you about, and that's innovation. I think that's there's such a common theme, I think, with entrepreneurs about. You know, and innovation can mean so many things. What do you think that you've done, as you've built several companies, as you mentioned, to create or foster and nurture a spirit and environment of innovation? Steve: You know a lot of it is just becoming a really good listener to the buyer, to whoever the customer is. And then when they say things, there are certain kernels that are aspects of what they say that you just go oh, wait a minute, okay, can we go back to that? That sounds important. You know this level of frustration. Why does that frustrate you? And if you have engineering and development in the room when those things are said, oftentimes some real magic starts to happen and we just the creativity, the innovation just comes out naturally as wow, we can solve that problem. That's not that hard, you know, let's go do that. So that's on the B2B side. That's kind of the formula, that conversation. Something falls out as far as a new feature, product, something like that, that we can start working on the B2C side. Chris: Go ahead. Well, it sounds like there's a function there of asking the right questions and really listening. Steve: Well, and just most big companies or companies they try to protect the dev engineering. They're like oh, we're not going to let you talk to customers. You guys sit over here in the back room and we'll come to you with sort of a priority or roadmap of what we think is needed. And I feel like that's just the wrong way to do it. You've got to get the dev and the engineers and the programmers in the room to hear the story, otherwise you get this telephone tag of what actually gets built isn't quite what the customer wants or was even asking for. And for most companies that's really hard. I don't know why, but they just. It's like we can't allow that to happen, but that's just not the way I operate. Chris: Well, I mean, it makes sense that people you're asking to solve the problem probably need to hear what the problem is firsthand, right? Steve: Exactly. And then it's oftentimes the dev guys are like they're coming up with much more creative solutions. If you just hand them a requirement sheet or spec sheet, they're like, oh okay, this is going to take a month. But when they're involved with the client and they actually hear what the true problem is, oftentimes they're like, oh, I can knock this out overnight, I'll have a solution to you by tomorrow. It's just a night and day sort of sense of urgency or sort of the emotion around creating the solution. They're bought in. At that point, when they hear it directly from the client, they can be the hero. Chris: Well, when you think about kind of that and getting the right developers and the right kind of team together, what have you found to be successful as far as what to look for in building the right team and then keeping the team together? Steve: Yeah. So fortunately for me I mean through all of these different companies that I've started I've been able to kind of get the band back together multiple times. A because I, you know, I'm a big believer in sharing the equity. You know, let's get everybody, if not equity, at least options, so that when there is an exit, everybody benefits, and they've all seen that so far today, knock on wood, I haven't had an unsuccessful exit where we've had to, you know, turn out the lights or whatever. My shareholders have all made money, you know, typically around 5x to 10x on their investment, which has been great. So it's easy to get the bad back together. But what I also have found out is there are certain programmers that are passionate about programming and others that are just taught programming, and there's a night and day difference on the result. If they're passionate about it, the results come out quick. I get creative solutions that nobody would think of. They're usually extremely low cost and it's just so much better than if I have someone that's college taught. I'm doing this because it's a paycheck and I took this degree because that's what somebody told me to and I was good enough to get a B in college on all my programming courses, but at the end of the day, if their heart's not in it and they're spending their time, you know, just on the side weekends and nights learning new stuff, they're not going to be very good. So give me one or two of those that are passionate and I'll put them against 10 to 20 of those that are school taught and will kick their ass every time. Chris: So yeah, well again, I think that transcends all industries and disciplines, the key being passion. Right, I think you, as the leader, are the one that has to start with the passion and then find people that share that passion to get to where you're talking about, where there's that flow within the organization. Steve: Yeah, I think development's a little bit different. I mean, you're not going to find anybody super excited about accounting or I don't know the other aspects of it, but with development there's guys that just get so into it. You know they're programming on the side. They get into hackathons, they want to prove that you know they're smarter than the guy next to them and just constantly looking for the next challenge and just coming up with those creative solutions. I don't know of any other discipline that really has that level of it, but there might be. I mean, I could be wrong. Chris: So, just going back and maybe not the first venture where you and the travel agency in Houston started, but maybe I'm just curious to know as you began some of these startups, maybe sharing some of the lessons learned through some of the challenges you found in starting that venture, whether it be raising capital as an example, or any other challenges that may come about, but I think that capital raise can be one in the startup that some entrepreneurs find daunting and maybe can't solve and never get anything off the ground. Steve: Yeah Well, I think, first off, just wait as long as possible to raise capital. You know most of them kind of build an MVP which just kind of barely works and then go out and try to raise money on it. And whenever you go down that path you just end up way undervaluing what you have. And I know people get in certain situations where they just need to have a check, you know, or it's you know, lights out. But if you can wait until you actually have a client actually generating revenue, actually having positive cash flow, whatever, and then you can show someone, look, we just need to add fuel to the fire here. This is not about keeping the lights on, this is about generating growth You're going to have a dramatically better outcome. The other thing I found out is when you take the big check too early, you start making really stupid decisions. You start hiring attorneys that are expensive, you hire a CFO before you need it, you have a head of HR, all kinds of stuff and overhead that's just not necessary and over time it makes you less and less nimble because you're so worried about payroll, you know, and less focused on just delivering a product that has a you know, a bunch of value. Keep your day job, keep working nights and weekends, wait as long as possible. I mean, I always said, look, cash is like oxygen. If you run out you're going to die. So hang on to it with both hands first. I mean beg, borrow and steal from friends and family and whatever to just get stuff. If you need a contract, go out on the web and search for a capolar plate contract. It'll be good enough to get you started. Or find someone that's a buddy, that's a lawyer, that's willing to do some pro bono work in return, maybe for a little bit of equity stuff like that. Just hang on to that cash as much as you can, for as long as you can. Chris: Well, I think there's a lot there that someone can learn from. Obviously, speaking as a chairman of a law firm, I can't endorse legal Zoom for the startup, but I understand your point. We talk to clients a lot about especially know, especially in the startup phase. Maybe you know helping them get going, but you know and being smart about how they spend their money. But make it an investment in getting at least a sound structure and they may not need right the full-blown set of legal documents, but I can promise you I've seen people start on legal Zoom and wish they hadn't, you know, a couple of years later when things were getting a little tight. But I understand your point there. But conserving cash is important to get off the ground. Steve: Yeah, I mean you don't need to come right out of the gate being in an Inc. You know and incorporated in Delaware and pay all the fees, whatever to make that happen. I mean, just start out as a low-cost LLC and then, when you're ready to sort of raise capital and become a real company, you know you use part of that capital to convert at that time. Chris: So you had mentioned earlier, you know just, I guess, going back to kind of trip BAM COVID having, at least initially, a pretty profound impact but then turning it into a positive, and I'm kind of want to take you back to that time and you maybe dig in a little bit deeper. I think it's a beautiful lesson of something where you know a lot of people just throwing up their hands because travel stopped, et cetera, which decimates your business specifically to you. But then you said we actually learned from that and became a better, stronger company because of it. And you've mentioned right-sizing, the organization stuff. But could you share a little more detail and some stories from that our listeners can learn from if and when their business faces something similar? Steve: Yeah, I think, first off, being fairly quick. You know you can always hire people back, you know. But if you keep them on the payroll and you start burning up cash just way too fast or you're starting to trend towards in the red, you just got to pull the trigger. Nobody wants to, nobody likes to do it, but it's really nobody's fault. It's just something as an executive or CEO you have to do, or a founder. So that's one. Second is, as companies grow, you kind of make stupid mistakes along the way. You get kind of inefficient. You don't anticipate the level of growth that might have been reality. So going back and saying, all right, take a step back, let's catch our breath. You know, what should we have done to kind of handle the scale better? And so, for example, just moving everything to a cloud environment, you know, putting it out to bid, switching from one cloud provider to another, whatever it is, you know you can just generate or reduce your costs dramatically. You know, rather quickly, if you just focus the time on it. Everybody gets so white hot, focused on growth and the next client and the revenue they forget to look at the rear view mirror about. You know there was a lot of costs we could have taken out, you know, which could generate even more cash going forward. Advert: Hello friends. This is Chris Hanslick, your Building Texas business host. Did you know that Boyer Miller, the producer of this podcast, is a business law firm that works with entrepreneurs, corporations, and business leaders. Our team of attorneys serve as strategic partners to businesses by providing legal guidance to organizations of all sizes. Get to know the firm at BoyerMiller. com and thanks for listening to the show. So we pulled the trigger pretty quick. We right-sized the staff. We had a pretty good and, fortunately for us, this is the other. We kind of lucked into this. Our customers, for whatever reason, decided they wanted to pay a subscription fee rather than maybe a percentage of the savings or a transaction fee, to where what they were going to spend would fluctuate month over month. By paying a subscription fee, they could budget it and they were going to get a better return on investment. So we did most of our deals that way and thank God we did, because when COVID and everything went into toilet in April of 2020, we still had cash coming in the door. So we were actually stayed cashflow positive because we kind of right-sized the staff fairly quickly. And then, coming out of COVID, as the revenue started to ramp back up and our sales started to continue, we were just on a much better platform that would scale after it because it was just all right-sized and efficient and whatever, and at the same time we added new products. So we had a two-year kind of all right, just keep the lights on, market will come back around. We added an air reshopping solution. We added a bunch of analytics to audit contracts and to benchmark performance, so that we had a whole bunch more to sell coming out of COVID than going in, and so that caused another year of kind of explosive growth as a result. Chris: That's great. So, yeah, obviously part of that is give some deep thought to how you price what your product right. So that subscription-based versus transaction for you sounds like a very. Maybe it didn't seem as meaningful at the time you made it, but it turned out to be. Steve: You know that's a tough one If the ROI of your product is pretty clear, like reshopping. If you've got a rate of $2.99, I drop it to $ to $250. I've got $49 per night in savings If you pay me a couple of bucks. Okay, here's the ROI. And we could run some pilots and all kinds of stuff to prove that out. So that makes it really simple and we try to hit look, I need a ROI that when they take it to their boss the guy that's doing the budgets, you know, won't cause all kinds of frustration and concern. So four to one is usually the minimum. A lot of our customers, the larger ones, are getting eight to one, 10 to one, you know. So you could say like you've probably underpriced it. But that's okay, you know we'll claw back some of that. You know, over time when it's a product that's the ROI is a bit fuzzier. You just got to somehow convince the client that this is the potential savings. They're going to guesstimate and then from there work backwards to a price which kind of gets you back to that four to one ROI. So if I think I'm going to save you five bucks a transaction, I'm probably going to charge you a dollar to $1.50 is what I'm going to aim for. Again, to get to that four to one kind of savings estimate for Relagate. Again to get to that four to one kind of savings estimate. Chris: So part of that goes, I think, in building that customer base, really focusing on strong relationships. Talk a little bit about that and what you've done, because it sounds like over the course of the various businesses, you've done a good job of creating some very good partnerships and alliances. What are some of the things you think that have helped you foster that and keep those for so many years? Steve: I think one is you know you got to under promise and over deliver. So if they're going to sign up, you know, don't make them look bad or stupid to their boss. The other one is identifying the influencers in the market. So I'm sure every industry has some individuals that are kind of on the bleeding edge, willing to try new things. And if they do and it works, they've got the microphone or the megaphone to tell a whole bunch of others. So fortunately for me, I've been able to identify who those influencers are. I've got a reputation for just delivering as promised. So when they sign up they have confidence and then they tell their peers and a lot of our sales in the large enterprise market are peer-to-peer networking. It's not from email campaigns or other stuff that we do. Chris: The kind of part of that, the old adage of just do what you say you committed to do when you said you committed to do it right. Steve: It's just delivering as promised. Don't sell me a can of goods and all this great wonderful thing. And then when the reality is just not there, you know, don't make them look stupid. You know that's the key one. I mean, these are after 40 years they become. We have some pretty tight relationships with these folks and I want them to keep their job and we want them all promoted and moving on to the next big role, because when that happens they just take us with them and we just keep getting bigger and bigger. Chris: So you mentioned that about kind of keeping this, your words, the band back together. You've been able to do that, hiring some of the right people and incentivizing the right way. Any insights into. You know what people could think about when they're looking at their team one, trying to, I guess, evaluate whether they have the right people and then finding the right ways to incentivize them to kind of keep that core group together. Steve: To me it's if they feel like they're a part of a team and they understand the value they're providing to the customer and they see that customer's appreciation. You know they're in the conversation with the client, you know, and that's easy to do at a small company, because who else are they going to talk to? Right, you got to bring the dev and engineering. But when you start layering and bifurcating and have people you know in engineering back there in the back room, kind of stuff that don't talk to clients, that's when it gets a lot harder. But when you get them into the conversation and that sense of this is my company, this is my reputation. I'm a part of something here, you know, that's growing and doing well and whatever. It's not that hard, it's really not that difficult at all. It's just everybody wants to be appreciated and feel like they're, you know, part of a team. So that's the formula, right, I mean I could throw money at them. But I ask my employees I mean I am not the guy that's writing big checks to hire people right? I'm like look, we're going to pay a reasonable salary. You know this is not, you're not going to be broke, but you know we're in it for the long term game, and so we want to keep the cash in the company so that we don't have to go do another capital raise which is going to dilute all of us, and so your equity just keeps getting smaller, you know, over time, and the guys that actually make the money, or the investors this needs to be a collaborative team effort so they get that. Chris: I think that transparent communications is key right. So they again they understand their role on the team, they understand what the goal of the organization is and how they can help further that. Steve: You know it's always been kind of fire slow, fire quick as well. You know the people, everybody makes hiring mistakes. It happens all the time. And you know when you hire someone within like a couple of days you're like this is not feeling right. You know, don't let it just sit, don't let it be two years later when you actually kind of work them out. You have to kind of pull the trigger fairly quick because it messes up the whole culture of the company. Oftentimes, especially at a small company, it can create some real problems. Chris: Yeah, I mean that may be the most sage advice and, I think, maybe the most consistent that I hear from entrepreneurs and business owners. It's been my own experience too, that that kind of fire, you know, don't be slow to fire when you know you made a mistake and it's the hardest, maybe one of the hardest ones to do because you're dealing with people. I spoke to someone yesterday and they were like hired, someone had some uncertainty and literally what I learned was to trust my gut because on day one that they started in a conversation went oh my God, this is a huge mistake. Tried to play it out, tried to make it work and guess what? It didn't. Steve: Yeah, the thing is I don't believe resumes anymore and I don't believe LinkedIn pages at all, especially when it comes to higher dev and engineering. It's just anybody can put whatever language they want and say they've got a ton of experience. You've got to figure out a way to validate Most of our hires. There's kind of referrals and peer-to-peer sort of networking. If I find someone, I can usually find someone they know, especially in the Dallas market where we are, that's worked with them at a prior company. That sort of thing and do some back-channel checking is what really pays off for us. And we know the rock stars. We know the rock stars. We know the rock stars, but they're not that hard to kind of pick out. It's the ones that are kind of questionable. That you know. You just got to do your homework and don't count on the resume. Chris: That's a really good point. It's a hard thing to do, though, and it may be easier in programmers. But, to you know, I totally agree with resumes, and profiles can be, you know, massaged, but it's sifting through and kind of through the smoke to really get to what's behind the curtain. Steve: Yeah, yeah, yeah, I mean. And Zoom calls, I mean people hire on Zoom calls or whatever. Like dude, you got to get them in the office face to face, go to lunch, have a couple of face to face interactions before you actually bring this person on board. You know, make them pass a coding test or something. You know something tangible. Don't just look, they're very nice people. You know they all have a. You know look great on a phone call or Zoom call, whatever, but that doesn't cut it. Chris: Yeah, I mean no substitute for personal interaction and seeing how people show up. Right. Steve: Yeah, the other thing is, since we're, you know, on a startup mode where everybody's looking at kind of the potential for equity, I'm like, look, if you're as great as you are, why don't you come on board for a month on a contract basis? Let's see how it works out, you know, and we'll go from there All right, and you really get a feel for someone and how well they're going to. We try it, we like to try it, before we buy. Let's put it that way. That's one way to do it. Chris: just talk about you know specific kind of leadership styles and and how you would describe your leadership style, and maybe how you would describe it today versus maybe 20 years ago as you you were emerging as a leader, and how you think it's changed oh, my god, it's night and day. Steve: so first company way back when. Maybe it comes as a surprise or not, but it was a coat and tie environment. Okay, guys, we've got to put on the ties and whatever. That was just so stupid. Checking office hours and all that crap and tracking vacation time just seems so silly. Now, if you can get the job done, I don't care what you wear, I don't care what you look like, I don't care what you wear, I don't care what you look like, I don't care where you do the work, I don't care if you have to take vacation on a pretty regular basis for whatever reason. I don't care if you're going off and disappearing to watch your kid play soccer, I do not care anymore. Just here's the job. Here's kind of an expectation. You know, as long as I understand, you're trying hard to get it done as quick as possible. We are good. You know, it's kind of a thing. So all that other stuff was just noise. That was just stupid, anyway it's. I mean back when I started in this, I mean programming and development and all that and the whole tech world was fairly new, so nobody knew what they were doing or how to manage these folks and it evolved over time, but fairly quickly. I mean, by company two, ties were gone. By company three, office was gone. I mean I've been virtual for 25 years. Unfortunately, we had offices but we just I think they were a waste of money but we did it for optics more than anything. Chris: Yeah, so it sounds like more kind of a traditional and somewhat of a command and control, starting out to now a little more, much more flexible and providing autonomy as long as people deliver on the expectations that they're communicated with. Steve: Which comes down to you just hire the right people, right, if you can get kind of get that sense for what the kind of folks that are going to do well. So, for example, if I see, if you can get kind of get that sense for what are the kind of folks that are going to do well. So, for example, if I see that you've got you spent 20 years at a really big company, you are not going to do well at a startup. I could guarantee you You're used to other people doing work for you. You know you're just kind of the sit back in your office and sort of you know, tell folks what to do. That ain't going to happen. You need to get your hands dirty. You might have to write code. You got to do PowerPoints, you got to do Word docs all that stuff yourself. Big company folks just tend to lose that ability, let's say, or it's beneath them and that's not going to work. Chris: Yeah, I mean it's almost. Yeah, that's not in my role. Mentality versus everything is in everyone's role. Mentality, right, it's almost. Yeah, that's not in my role. Mentality versus everything is in everyone's role. Mentality right, it's about getting a job done, no matter what it takes. Steve: And I think that drives me crazy at a big company because, you know, unfortunately for others, I tend to poke my nose into others' lanes and I get told a lot Steve, stay in your lane. Nothing bugs me more, you know, than to hear that. But that's the big company way. Chris: So you've gone through a few companies and you're now, I guess, inside of a larger company. Now Are you finding it easy to kind of have that mentality of flexible leadership and innovative environment? Steve: In the new company? Yes, I would have to say no, it's kind of as I expected. You know, with other acquisitions you start. You know, this kind of here's how it happens. However, embers, I believe, is trying hard to carve out a role where I can exist, let's put it that way. So my title right now is Chief Strategy Officer, and it's a bit nebulous, kind of by design. I can sort of make it what I want and as a result of being chief strategy officer, I can get outside of my lane and people can question it. I'm like everybody needs strategy. That's my title, I'm going to get in your lane, kind of stuff you know. So I tend to kind of bounce around to lots of different projects, objectives so on. I kind of help make sure that it's cohesive, you know, across this travel and expense story, you know. But at the same time I don't have a lot of direct reports, which is great. That usually doesn't go too well either. So so far, so good. Chris: Fingers crossed, that's great, yeah, we we kind of covered kind of the challenges of COVID If you think back prior to that, any other challenges along the way with the first two or three companies, everybody, yeah, yeah, I think people some of those are the best lessons we learned or some of the challenges we go through. I'm just curious to know any kind of lessons from a challenge that you could share with the listeners that might help them when they face something similar. Steve: Oh my God. I mean everybody's made mistakes and if they got lucky along the way and if they don't admit that they're lying, I mean some of the bigger ones. 9-11, we had a solution that was processing about 80% of all corporate travel reservations made in the US. 9-11 hit and we went to zero within about 24 hours, so that was kind of a gut check. Fortunately, travel bounced back fairly quickly, but it made us take a step back and realize how nimble we were If something like that were going to happen again. So that's one, and you know, and there's all the kind of day-to-day stuff. I mean there's fraud, there's employee HR issues that happen. You know there's. I'm not going to get into details on that, but you know you just kind of all right, let's deal with this. You know, don't just look the other way and take care of it. I think the latest I mean the big one right now is just, you know, the whole third party hacking and getting into your network and holding you hostage, stuff like that. You know that's made everybody just super anxious and nervous and to the point where companies are kind of shutting down their network so much that individuals can't do the job. You know, which is causing concern and it's what else are you going to do? I mean, if some employee can click on a link and bring down your network, do? Chris: you just turn off email. You're right, it's creating such a challenge. Everybody, all companies, are being attacked every day from all kinds of angles, and it just takes one and but you also? You can't operate out of fear and you can't let it stop you from doing your business. Steve: Well, they say there's two kinds of companies out there. There's those that have been hacked and those that don't know they've been hacked. So just kind of keep that in mind and I think it's fairly true. I think, you know, it's just almost too easy to get into someone's network and poke around and kind of see what's going on these days. Chris: It's so scary, but I thought you were going to say those who have been hacked and those that will be hacked, but I guess already have you, just don't know it. Well, see, I really loved hearing your story. It's a fascinating industry, and one that you don't really hear much about, but you definitely. It sounds like for 40 years you've been crushing it at it, so congratulations to that. Well, thanks for that. Steve: But also the one thing people don't know about corporate travel is that it sits on a backbone of legacy technology that's probably 40 years old. That has not changed. The GDSs are antiquated, the travel agency systems are antiquated. It's not that hard to come up with something innovative and new in this environment. So I just got lucky to where I got into it and I'm like this thing is so bad. I mean anything you do is going to be innovative. And so we just started coming up with new stuff solving clients' problems and it just kept evolving from there. Like this thing is so bad. I mean anything you do is going to be innovative. And so we just started coming up with new stuff solving clients' problems, and it just kept evolving from there. Chris: Yeah, that's really. You know so many entrepreneurs I've talked to. It's what you just said solving the customer or client's problem. Because what I said earlier, it goes back to asking the questions and listening and then trying to solve that problem. Steve: So many great ideas that come from that across so many industries. Yeah, and just to set up a little process to where you talk with your customers on a regular basis or a group of clients or people you trust and it just happens naturally, it's really not that difficult. Chris: Well, let's turn to a little bit on the lighter side before we wrap this up. I always like to ask people like yourself what was your first job? Steve: oh, my first job, let's see. Uh, I worked at a pet store at junior high. Well, actually first job was mowing yards, right? So everybody every kid did that just to get my allowance money. Then I worked at a pet store in junior high for a short period but fairly quickly realized waiting tables made a lot more money. So I told a guy I was 18, when actually I was 16, and they never really checked. They hired me as a waiter. I was actually kind of a part-time bartender, so I was serving liquor in Houston the strawberry patch I'll probably get them in trouble back when I was 16 years old and just made a ton of money as a, you know, a high schooler. So that was kind of the first. And then, you know, got into computers and writing code at a very early age. I was part of a program at Shell where they gave us mainframe time to go in and kind of play around and then went off to Baylor for computer science and then went to TI and then went to A&M for grad school. Very good, very good. Chris: So okay. So, being a native Texan, do you prefer Tex-Mex or barbecue? Steve: That is not a fair question, because both are pretty dang awesome, but, being in Texas, I think we've got some of the best barbecue on the planet. So Pecan Lodge here in Dallas is, I think, kind of the best, and there's a lot of Tex-Mex, though that's really good as well, yeah, I agree on all points. Chris: I haven't heard of Pecan Lodge before, so I'll have to check that one out. Steve: Yeah, it's in Deep Ellum, so next time you fly in, go in out of Love Field, and it's not too far, it's a 10-minute drive from there. Chris: Deal Noted. And then last thing is you know you've made early in the career, probably never did this and maybe have done since. But if you could take a 30 day sabbatical, where would you go and what would you do? Steve: I actually got a 30 day sabbatical. So a guy hired me or not hired me, but when he brought me on board to run a company he said hey, you know, I threw in there. Just, I read it in a magazine that it was the hot thing for techies to ask for, so I threw it in there and they accepted it. I guess they thought I'd never make it to my five-year anniversary. Anyway, I did and I took the kids and family, went all the way throughout through Europe. So we went to Italy, paris, france, austria, switzerland, whatever you know, just really unplugged for that 30 days. Actually it was a 90 day sabbatical. That's what I took. Wow, so I got a little bit more time. Yeah, it was great, it was great. So if that were to happen today, I'd probably look to do something similar, but nowadays if I want to take 90 days, I probably could just got to ask for it. Chris: Very good, very good. Well, steve, thanks again for taking the time to come on and love hearing your story and all the innovation you brought to the travel industry. Steve: All right. Well, thanks for having me, chris, I really enjoyed it. Good conversation. Chris: Thanks, well, we'll talk soon. Steve: Okay, you bet. Special Guest: Steve Reynolds.

On this week's Current Affairs, Jessie and Andie give an update in Karen Read; tell the story of Melissa and Travis Calumpit; and a wild, Hollywood-sounding murder-suicide in the Grand Hyatt in Bangkok, Thailand. Current Affairs is Love Murder's show about the stories of love gone fatally wrong that are in the news right now. Sources: https://www.bbc.com/news/articles/c1e57w7jkldo https://www.cnn.com/2024/07/17/asia/cyanide-thai-hotel-deaths-intl-hnk/index.html https://people.com/wife-allegedly-murdered-husband-wanted-to-rekindle-romance-8682402 https://truecrimenews.com/2024/07/25/canyon-county-idaho-melissa-calumpit-rosalie-morris-arrested-murder-husband-travis/ https://people.com/karen-reads-new-trial-date-set-8681424 Find LOVE MURDER online: Website: lovemurder.love Instagram: @lovemurderpod Twitter: @lovemurderpod Facebook: LoveMrdrPod TikTok: @LoveMurderPod Patreon: /LoveMurderPod Credits: Love Murder is hosted by Jessie Pray and Andie Cassette, researched and written by Jessie Pray, produced by Nathaniel Whittemore and edited by Kyle Barbour-Hoffman

Morse code transcription: vvv vvv JD Vances Hillbilly Elegy becomes political lightning rod Senior North Korean diplomat defects to South Senator Bob Menendez found guilty in bribery scheme Trump security boosted weeks ago over Iran plot to kill him Jack Black cancels Tenacious D tour after Kyle Gasss comments about Donald Trump Thomas Matthew Crooks What we know about Donald Trump shooting suspect Elon Musk to move SpaceX and X HQ over gender identity law Toronto reels from floods and power cuts after severe storms JD Vance pick adds to European fears over Trump presidency Bangkok hotel deaths Six bodies found at Grand Hyatt

Morse code transcription: vvv vvv Thomas Matthew Crooks What we know about Donald Trump shooting suspect Elon Musk to move SpaceX and X HQ over gender identity law Trump security boosted weeks ago over Iran plot to kill him Senator Bob Menendez found guilty in bribery scheme Bangkok hotel deaths Six bodies found at Grand Hyatt JD Vance pick adds to European fears over Trump presidency Toronto reels from floods and power cuts after severe storms JD Vances Hillbilly Elegy becomes political lightning rod Jack Black cancels Tenacious D tour after Kyle Gasss comments about Donald Trump Senior North Korean diplomat defects to South

Morse code transcription: vvv vvv Elon Musk to move SpaceX and X HQ over gender identity law Jack Black cancels Tenacious D tour after Kyle Gasss comments about Donald Trump Bangkok hotel deaths Six bodies found at Grand Hyatt Senior North Korean diplomat defects to South Toronto reels from floods and power cuts after severe storms JD Vance pick adds to European fears over Trump presidency Senator Bob Menendez found guilty in bribery scheme Trump security boosted weeks ago over Iran plot to kill him JD Vances Hillbilly Elegy becomes political lightning rod Thomas Matthew Crooks What we know about Donald Trump shooting suspect

Morse code transcription: vvv vvv Senator Bob Menendez found guilty in bribery scheme Elon Musk to move SpaceX and X HQ over gender identity law Bangkok hotel deaths Six bodies found at Grand Hyatt Toronto reels from floods and power cuts after severe storms Senior North Korean diplomat defects to South JD Vance pick adds to European fears over Trump presidency Thomas Matthew Crooks What we know about Donald Trump shooting suspect JD Vances Hillbilly Elegy becomes political lightning rod Jack Black cancels Tenacious D tour after Kyle Gasss comments about Donald Trump Trump security boosted weeks ago over Iran plot to kill him

Our show is best experienced on YouTube, watch it there: https://www.youtube.com/watch?v=HHseWBUevV8 Is Grand Hyatt Baha Mar Worth It? Click "more" to see Ad Disclosure. Sign up for our newsletter! https://letsgettothepoints.com/subscribe/ Want to know how to travel using credit card points and miles? Every Friday we share our insider tips! Website: https://www.letsgettothepoints.com/ Email: letsgettothepoints@gmail.com IG: https://www.instagram.com/letsgettothepoints/ TikTok: https://www.tiktok.com/@letsgettothepoints CREDIT CARD LINKS: https://milevalue.com/best-credit-cards/?aff=lgttp EXCLUSIVE TRAVEL DISCOUNT CODES: https://letsgettothepoints.com/tools/ Seats.aero: Award Flight Search Engine Use Code: LETSGET20 for $20 off the first year https://seats.aero/ CardPointers: Save Money and Maximize Your Spend Bonuses https://cardpointers.com/partner/letsgettothepoints/ MaxMyPoint: Hotel Rewards Checker Use Code: LGTTP for 20% off the first year of your Platinum Subscription https://maxmypoint.com Sign up for Award Email Notification from Straight To The Points https://straighttothepoints.co/r/?aid=54e634f0 ON TODAY'S EPISODE: 0:00 Grand Hyatt Baha Mar 2:04 Alaska Airlines Flight 2:47 Marriott Courtyard Nassau Downtown/Junkanoo Beach 4:04 Grocery Stop 4:25 Using Points at Grand Hyatt Baha Mar 5:11 The Reserve at Grand Hyatt Baha Mar 7:14 SLS and The Rosewood 7:49 On-Site Amenities and Activities 9:49 Baha Bay Water Park 13:53 Baha Mar Breakfast and Dining Options 16:50 JetBlue Mint 19:36 Is Grand Hyatt Baha Mar Worth It? LISTEN TO US ON THE GO: Apple Podcast: https://podcasts.apple.com/us/podcast/lets-get-to-the-points/id1687838601 Spotify: https://open.spotify.com/show/7Id1L8rLfHtrQdXa6EZwko Thank you for supporting our Channel! See you every Friday with a new episode! Support this podcast: https://podcasters.spotify.com/pod/show/letsgettothepoints/support Disclaimer: The content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Advertiser Disclosure: This video may contain links through which we are compensated when you click on or are approved for offers. The information in this video was not provided by any of the companies mentioned and has not been reviewed, approved, or otherwise endorsed by any of these entities. Offers are current only at the time of the video publishing date and may have changed by the time you watch it. Let's Get To The Points is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as Milevalue.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. #pointsandmiles #milesandpoints #bahamas #grandhyattbahamar #jetbluemint --- Support this podcast: https://podcasters.spotify.com/pod/show/letsgettothepoints/support

(This episode was recorded on the weekend when the sun was shining and the weather was nice!) Hong Kong students are gearing up for exam season. Vivek reflects on his own experience, having gone to a local HK school and now being a regular speaker at both local and international schools. We wrap up the first week of the residency at the Grand Hyatt hotel. Back in April, Hong Kong rolled out the ban on single-use plastics. How is that going?   Subscribe to our Patreon: https://www.patreon.com/hohopod Find out about our shows at Lips, Grand Hyatt: https://lips.hk/ Leave us a review: (please!) https://www.ratethispodcast.com/hohohkpod Follow Mohammed on Instagram: https://www.instagram.com/theothermohammed/ Follow Vivek on Instagram: https://www.instagram.com/funnyvivek/

After almost two months, both our hosts are back in the studio in Hong Kong recording the podcast together in human person, and we have a lot of updates to share. Our video studio is almost finished, and the podcast will be on video very soon. And we are starting a Vegas-style residency at Grand Hyatt Hong Kong five nights a week!    Subscribe to our Patreon: https://www.patreon.com/hohopod Find out about our shows at Lips, Grand Hyatt: https://lips.hk/ Leave us a review: (please!) https://www.ratethispodcast.com/hohohkpod Follow Mohammed on Instagram: https://www.instagram.com/theothermohammed/ Follow Vivek on Instagram: https://www.instagram.com/funnyvivek/

Episode Description On this episode Shawn and Joe recap the Denver MtM Diamond meetup including some tips for your next Denver trip and how the Grand Hyatt is holding up. They also announce some exciting changes and are joined by a special guest for one more thing. Episode Notes Subscribe to 20 Minute Travel! 20 Minute Travel on Youtube Apple Podcasts - Spotify - TMT Podcast Feed   Enjoying the podcast? Please consider leaving us a positive review on your favorite podcast platform! You can also connect with us anytime at podcast@milestomemories.com.  You can subscribe on Apple Podcasts, Google Play, Spotify, TuneIn, Pocket Casts, or via RSS. Don't see your favorite podcast platform? Please let us know! Music: Rewind by Jay Someday | https://soundcloud.com/jaysomeday Music promoted by https://www.free-stock-music.com Creative Commons Attribution 3.0 Unported License

Ever wondered what it's like to jet off to Singapore and Kuala Lumpur on a whim? Well, strap in because that's exactly what we did, and we're spilling all the details on how we turned points into a spectacular adventure. Join us, Pam, Jess, and Alex, as we recount our journey from scoring an insane deal on premium economy tickets to exploring the vibrant streets and stunning views of two of Asia's most dynamic cities. Thanks to a lucky find by Alex, we grabbed tickets on a Singapore Airlines Global Redemption sale, scoring premium economy seats without the premium price tag. It was Jess's brilliant idea, and although skeptical at first, we were pleasantly surprised by how comfortable premium economy could be. Pam even vowed she might skip business class more often—well, maybe! Our trip didn't stop in Singapore. A short flight later, courtesy of the same sale, we found ourselves in Kuala Lumpur, where the vibe is distinctly different but no less fascinating. From the dizzying heights of the Petronas Twin Towers to the colorful chaos of the Batu Caves, KL offered us a tapestry of experiences—all without costing a fortune. Our guide, armed with local knowledge and a comfy car, showed us the city's hidden gems, proving that the best tours aren't always the most expensive. Both cities saw us staying in style at Hyatts thanks to our stash of points and a couple of suite upgrades. In Singapore, our suite at the Andaz was more than just a room—it was our sanctuary after long days of exploring. In KL, the Grand Hyatt treated us to stunning city views and a luxurious base from which to dive into our short but sweet visit. Ready to jet off on your own points-fueled adventure to Asia or anywhere else your heart desires? Hit play to join our journey and maybe start plotting one of your own, and follow the links below! Remember, the world's just a few points away!   Links: Free Gifts and Resources To Start Your Points and Miles Journey: How to Get Your Next Vacation For Nearly Free:  https://travelmomsquad.lpages.co/freevacation/ Award Travel Academy: https://travelmomsquad.teachable.com/p/thmata?coupon_code=TMSWEB150 Current Best Credit Card Offers:  https://travelfreely.com/travelmomsquad/   Links for this episode: Andaz Singapore Grand Hyatt Kuala Lumpur The Witty Guide (Singapore) Flytographer—Gan (Singapore) Seven Wonders of KL With a Local TMS Amazon Store   Our Website: https://travelmomsquad.com   Connect With Us: Newsletter signup: https://travelmomsquad.com/newsletter Instagram: https://www.instagram.com/travelmomsquad/ TikTok: https://www.tiktok.com/@travelmomsquad Facebook group: Travel Mom Squad: Travel on Points https://www.facebook.com/groups/travelmomsquad   Episode Minute By Minute: 0:30 Kicking off with how we snagged a deal on Singapore Airlines and planned our spontaneous adventure. 1:15 Flying high in premium economy: Our initial skepticism turns to surprise with the comfort and perks of flying just a notch below business. 2:48 Jess shares her nifty trick for early lounge access. 4:27 Touchdown Singapore! Our first impressions and how we made the most of our Hyatt stay with points and perks. 6:05 Kuala Lumpur calling...A hop over to KL with budget-friendly flights and our cultural deep dive with a local guide. 8:22  Luxe life at Hyatt properties in both cities, all on points. 10:34 Exploring the streets and sights from Gardens by the Bay in Singapore to the Batu Caves in KL, we share the must-dos and the must-sees. 15:02 How we maximized our travel rewards for a nearly free vacation and tips for your next points adventure. 17:30 How you can start planning your own points journey to Asia or beyond.

Watch this episode on YouTube here: https://rb.gy/7usld9 Join our email list here: https://rb.gy/hmb3gc RSVP to our Chicago Meetup: https://www.eventcreate.com/e/lgttp Click "more" to see Ad Disclosure. Website: https://www.letsgettothepoints.com/ Email: letsgettothepoints@gmail.com IG: https://www.instagram.com/letsgettothepoints/ TikTok: https://www.tiktok.com/@letsgettothepoints CREDIT CARD LINKS: https://milevalue.com/best-credit-cards/?aff=lgttp EXCLUSIVE TRAVEL DISCOUNT CODES: https://letsgettothepoints.com/tools/ Seats.aero: Award Flight Search Engine Use Code: LETSGET20 for $20 off the first year https://seats.aero CardPointers: Save Money and Maximize Your Spend Bonuses https://cardpointers.com/partner/letsgettothepoints/ MaxMyPoint: Hotel Rewards Checker Use Code: LGTTP for 20% off the first 3 months of your Gold or Platinum Subscription https://maxmypoint.com ON TODAY'S EPISODE: 0:00 OPENING 1:14 WELCOME 2:02 ROUND TABLE 2:21 LGTTP Chicago Meetup 3:49 Seats.aero New Promo Code 4:10 14x American Express Points on Dining 8:09 Grand Hyatt Baha Mar 32:17 JetBlue Mint 36:47 WEEKLY RECAP 37:34 Hyatt Category Changes 49:15 Nicole's Wins and Losses 51:11 ASK US: How We Prepare For Each Flight LISTEN TO US ON THE GO: Apple Podcast: https://podcasts.apple.com/us/podcast/lets-get-to-the-points/id1687838601 Spotify: https://open.spotify.com/show/7Id1L8rLfHtrQdXa6EZwko Thank you for supporting our Channel! See you every Friday with a new episode! Support this podcast: https://podcasters.spotify.com/pod/show/letsgettothepoints/support Disclaimer: The content is for informational purposes only, you should not construe any such information or other material as legal, tax, investment, financial, or other advice. Advertiser Disclosure: This video may contain links through which we are compensated when you click on or are approved for offers. The information in this video was not provided by any of the companies mentioned and has not been reviewed, approved, or otherwise endorsed by any of these entities. Offers are current only at the time of the video publishing date and may have changed by the time you watch it. Let's Get To The Points is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as Milevalue.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress.com to learn more. --- Support this podcast: https://podcasters.spotify.com/pod/show/letsgettothepoints/support

During this episode, we discuss Malaysia, with a focus on Langkawi. Trevor shares the highlights and disappointments from his recent trip with his wife and young daughter, from Etihad First Class to first-class lounges, luxury amenities, and more. Tune in for a first-hand account of South East Asian travel packed with handy insights of the highs and lows to help you plan your next trip. We discuss amenities and food, and experiences both inside hotels and beyond the property borders. Trevor shares an honest account of what he would do again, including paying another visit to a Waldorf hotel and avoiding accommodation where renovations are taking place. Join us today to hear all this and more! Key Points From This Episode: [00:00] Introducing this episode's conversation which centers on Langkawi, Malaysia. [00:58] Trevor's trip to Langkawi which was his daughter's final trip as a lap infant. [04:26] How Etihad addressed an issue with Trevor's daughter's boarding pass. [05:17] Cutbacks at Etihad including less airport lounges and in-flight comforts. [10:10] Terminal 1 and 3 and Tom's experience at the new first class lounge in Abu Dhabi. [14:04] Tom's early experiences with Etihad and how it has changed over the years. [15:28] Returning to the Grand Hyatt in Kuala Lumpur. [17:51] Why visiting malls in Asia is such a memorable experience. [20:19] Langkawi experiences starting at the St. Regis Hotel. [24:54] How the property is structured and the renovations that are currently taking place. [30:34] The Four Seasons Beach experience. [32:38] Luxury amenities at the Four Seasons. [35:45] Trevor's firsts on his most recent trip including traveling with Air Asia. [38:35] Traveling from Bangkok to Abu Dhabi. [41:35] Staying at the Park Hyatt in Abu Dhabi. Quotes: “If there's one thing I've learned with a lap infant, every single check-in has some or other random problem.” — @tmount [02:16] “I have nostalgia for the Etihad of ten years ago when I first flew them and it was amazing. It was my first time traveling with a Middle Eastern carrier.” — @TktweetsKim [13:52] “Don't overlook the mall when you are in a big Asian metropolis. It might be at least worth an afternoon stroll.” — @TktweetsKim [18:56] “We will stay at a Waldorf again. The care and the quality of the service was wonderful.” — @tmount [38:14] Links Mentioned in Today's Episode: Abu Dhabi International Airport Etihad Airways Grand Hyatt Kuala Lumpur St. Regis Langkawi Four Seasons Langkawi Air Asia Waldorf Astoria Bangkok Bangkok Airport The Flip Flop Traveler Park Hyatt Abu Dhabi Oberoi Hotel Agra Thomas Kim on X Trevor Mountcastle on X

Ron Robins Transcript & Links, Episode 121, January 12, 2024 Hello, Ron Robins here. So, welcome to this podcast episode 121 titled “The Most Profitable Clean Energy Stocks. Plus…” It's presented by Investing for the Soul. I do hope that you had a wonderful time over the holidays! Now investingforthesoul.com is your site for vital global ethical and sustainable investing mentoring, news, commentary, information, and resources. And look at my newly revised website at investingforthesoul.com! Tell me what you think. Now, remember that you can find a full transcript, and links to content – including stock symbols and bonus material – on this episode's podcast page located at investingforthesoul.com/podcasts. Also, a reminder. I do not evaluate any of the stocks or funds mentioned in these podcasts, nor do I receive any compensation from anyone covered in these podcasts. Furthermore, I will reveal to you any personal investments I have in the investments mentioned herein. Additionally, quotes about individual companies are brief. Please go to this podcast's webpage for links to the actual articles for more company and stock information. Also, some companies might be covered more than once and there are also 12 article links below that time didn't allow me to review them here. ------------------------------------------------------------- 1) The Most Profitable Clean Energy Stocks. Plus… Now in this edition, I'm featuring articles covering a broad range of sustainable industries. They include more articles in the renewable energy, tech, and health sectors. The first article I'm covering is titled 13 Most Profitable Renewable Energy Stocks by Ramish Cheema. It's seen on finance.yahoo.com. Here are some quotes. Please forgive me regarding the improper pronunciation of some of these companies! “To make our list of the most profitable renewable energy stocks, we ranked the top 30 holdings of BMO Global Asset Management's BMO Clean Energy Index ETF (ZCLN.TO) by their latest trailing twelve month net income and selected the top 13 stocks. For these stocks we have also mentioned hedge fund sentiment. 13. First Solar, Inc. (NASDAQ:FSLR) Latest Trailing Twelve Month Net Income: $473 million First Solar is an American company that sells products used in solar power generation systems. Unlike other renewable energy stocks, its shares are up 15.14% year to date. During Q3 2023, 49 out of the 910 hedge funds part of Insider Monkey's database had held a stake in First Solar, Inc. 12. Avangrid, Inc. (NYSE:AGR) Latest TTM Net Income: $536 million Avangrid is a diversified American utility that generates power from both traditional and renewable power sources. It hasn't been doing well financially as of late by having missed analyst EPS estimates in three out of its fourth latest quarters. By the end of September 2023, 19 out of the 910 hedge funds tracked by Insider Monkey were the firm's shareholders. 11. Enphase Energy, Inc. (NASDAQ:ENPH) Latest TTM Net Income: $571 million Enphase Energy makes and sells power systems that work with solar panels… By the end of this year's third quarter, 40 out of the 910 hedge funds profiled by Insider Monkey had held a stake in Enphase Energy. 10. Constellation Energy Corporation (NASDAQ:CEG) Latest TTM Net Income: $774 million Constellation Energy is an American renewable energy company that uses solar, nuclear, and other clean sources to generate power… During this year's third quarter, 45 out of the 910 hedge funds part of Insider Monkey's database had held a stake in the company. 9. Energias de Portugal, S.A. (ELI:EDP.LS) Latest TTM Net Income: $784 million Energias de Portugal, S.A. is a Portuguese diversified renewable energy company with a presence all over Europe and North America. It is one of the most strongly rated stocks on our list. 8. Corporación Acciona Energías Renovables, S.A. (BME:ANE.MC) Latest TTM Net Income: $847 million Corporación Acciona Energías Renovables, S.A. is a Spanish renewable energy firm headquartered in Alcobendas, Spain. It uses solar, hydro power, biomass, and other clean energy sources to generate power. 7. EDP Renováveis, S.A. (ELI:EDPR.LS) Latest TTM Net Income: $852 million EDP Renováveis, S.A. is another Spanish renewable energy company. The firm has thousands of megawatts of power generation capacity in the U.S., Brazil, Spain, and other countries. Despite a broader slowdown in the renewable energy industry, it has done well on the financial front. 6. Centrais Elétricas Brasileiras S.A. - Eletrobrás (NYSE:EBR) Latest TTM Net Income: $940 million Centrais Elétricas Brasileiras S.A. - Eletrobrás is a Brazilian renewable energy utility with dozens of dams and two nuclear power plants in its power generation portfolio… Insider Monkey dug through 910 hedge fund portfolios for their September quarter of 2023 shareholdings and found seven shareholders. 5. CPFL Energia S.A. (BVMF:CPFE3.SA) Latest TTM Net Income: $1 billion CPFL Energia S.A. is one of the oldest companies on our list since it was set up in 1912. Headquartered in Campinas, SP, Brazil, the firm provides electricity to all kinds of users in its home country… Its shares are rated Buy on average. 4. Companhia Energética de Minas Gerais – CEMIG (NYSE:CIG) Latest TTM Net Income: $1 billion Companhia Energética de Minas Gerais is a Brazilian utility headquartered in Belo Horizonte. It is one of the biggest energy companies in Brazil and accounts for more than ten percent of the country's power generation capacity. During Q3 2023, 15 out of the 910 hedge funds covered by Insider Monkey's research had bought and owned [the company]. 3. Brookfield Renewable Corporation (NYSE:BEPC) Latest TTM Net Income: $1.5 billion Brookfield Renewable Corporation is an American renewable energy utility with a presence in several countries and a power generation capacity of more than twelve thousand megawatts… the shares are rated Strong Buy. 2. Chubu Electric Power Company, Incorporated (OTC:CHUEF) Latest TTM Net Income: $2.73 billion Chubu Electric Power Company, Incorporated is a Japanese utility headquartered in Nagoya, Japan… the firm has been in business [since] 1889. Chubu Electric Power Company, Incorporated generates electricity through nuclear, hydroelectric, wind, and other clean sources. December 2023 has been a controversial month for the firm as a Japanese regulator is fining it for engaging in bribery. 1. China Yangtze Power Co., Ltd. (SHA:600900.SS) Latest TTM Net Income: $3 billion China Yangtze Power Co., Ltd. is a Chinese utility company with a presence in several Asian and South American countries. It is one of the biggest renewable energy companies in the world, known particularly for generating power through hydroelectric plants.” End quotes. ------------------------------------------------------------- 2) The Most Profitable Clean Energy Stocks. Plus… Next, we have this article. It's titled Green Giants: 7 ESG Stocks Leading the Way in Sustainable Investing by Muslim Farooque and found on investorplace.com. Here are some brief quotes by Mr. Farooque on each company. “1. Microsoft (NASDAQ:MSFT) The tech giant's early and substantial investments in generative AI have positioned it at the vanguard of the AI revolution… Simultaneously, Microsoft's dedication to ESG principles has earned it accolades as one of the top ESG stocks. 2. Ormat Technologies (NYSE:ORA) is a giant in the field of renewable geothermal energy technology… The company's achievements include constructing more than 190 power plants and installing more than 3,200 megawatts (MW) of capacity. Ormat stock has fallen out of favor with investors… However, the future looks promising. 3. Fluence Energy (NASDAQ:FLNC) is… bolstering the burgeoning electric vehicle (EV) market through its powerful energy storage solutions and AI-driven energy management systems. These competencies are critical for the development of efficient EV charging infrastructure and the integration of renewable energy into the power grid… This optimistic outlook underscores Fluence's potential as a key player in the energy storage and EV market, making it a compelling, sustainable option. 4. Bunge (NYSE:BG) Operating in agribusiness, refined & specialty oils, and milling, the company profits mainly from agribusiness. With a presence in 40 countries, Bunge is positioned remarkably well amidst growing global food shortage concerns, and its business model champions sustainable food supply chains by supporting agricultural communities efficiently… It offers a forward dividend yield of 2.61%, with a notable 22-year history of consistent dividend payments. 5. Altus Power (NYSE:AMPS) is a key player in the solar energy space, which is elevating its game with Atlus IQ, an AI-powered, cloud-based tool revolutionizing energy usage insights and solar savings. 6. NextEra Energy (NYSE:NEE) with its unique positioning as both a leading utility company and a solar and wind energy pioneer, presents a fascinating investment opportunity… Recent economic shifts, particularly high bond yields, have cast a shadow over utility firms and their dividends. However, this situation presented NextEra Energy as a strong contrarian choice, especially given its dividend yield consistently above the 2.5% mark… 7. Host Hotels & Resorts (NASDAQ:HST) It's a distinguished real estate investment trust (REIT), which continues to make strides in the luxury and upper-upscale hotel market. With an enviable portfolio boasting names such as Grand Hyatt, Hilton, Marriott, and others, the company has established itself as a heavyweight in the hospitality sphere. What sets this company apart, however, is its unwavering commitment to ESG principles… In addition to its ESG credentials, HST has demonstrated impressive financial performance… Additionally, its forward yield stands at an attractive 2.9%.” End quotes. ------------------------------------------------------------- 3 Healthcare Technology Stocks to Improve Lives in 2024 Now to the article on healthcare. It's titled 3 Healthcare Technology Stocks to Improve Lives in 2024. It's by Jeremy Flint and found also on investorplace.com. Here are some quotes by Mr. Flint on each of his picks. “1. Crispr Therapeutics (NASDAQ:CRSP) made waves earlier this month as its sickle cell treatment, Casgevy, became the first gene-editing therapy approved by the FDA. The implications… are staggering. FDA approval for an ailment as serious as sickle cell opens the floodgates for long-term gene editing and CRISPR tech treatments, ranging from complex chronic diseases to routine wound repair. Investors' lack of enthusiasm is primarily due to Casgevy's short-term operational and financial implications rather than what the approval stands for conceptually. 2. Teladoc Health (NYSE:TDOC) Teladoc… trades more than 90% below past highs. But that fall from grace isn't an indictment of Teladoc's model or viability… Teladoc's market share has lots of room to improve… Teladoc is neck-and-neck with direct competitors Amwell (NYSE:AMWL) and Doxy.me. As medical needs evolve, so do delivery and interaction mechanisms, making Teladoc one of the best healthcare technology stocks for 2024. 3. Intuitive Surgical (NASDAQ:ISRG) captures another long-term healthcare trend, increased reliance on robotics during surgical procedures. Intuitive Surgical… is a healthcare technology giant in the NASDAQ-100 and S&P 500. Despite its relative overvaluation, analysts are nearly all bullish on Intuitive Surgical… EquitySet, staking $409 as a fair price target, putting shares 18% undervalued at current levels… If you want to anchor a basket of healthcare technology stocks, a stable but innovative giant like Intuitive Surgical stands as a strong cornerstone.” ------------------------------------------------------------- Other Honorable Mentions – not in any order. 1) Title: Jefferies initiates coverage on solar energy stocks on yahoo.com. By Rad Smith and Nicholas Jacobino. 2) Title: 3 Renewable Energy Stocks to Buy Hand Over Fist Right Now on yahoo.com. By Travis Hoium. 3) Title: 5 ESG Funds That Rebounded in 2023 on morningstar.com. By Mahi Roy. 4) Title: 5 Best Solar Energy Stocks For 2024 on forbes.com. By Jason Kirsch. 5) Title: 3 Renewable Energy Growth Stocks to Buy Hand Over Fist Before 2024 on fool.com. By Matthew DiLallo, Tyler Crowe, and Jason Hall. 6) Title: Eclipsing Expectations: 3 Solar Stocks Offering Hidden Value for 2024 on investorplace.com. By Terel Miles. 7) Title: 12 Best Solar Power Stocks To Invest In According to Financial Media on finance.yahoo.com. By Usman Kabir. 8) Title: Alternative Energy Explorers: 3 Stocks Investing in a Greener Future investorplace.com. By Faisal Humayun. 9) Title: Top 10 renewable energy companies Energy Magazine on energydigital.com. By Maya Derrick. 10) Title: 3 ESG Stocks That Are Sustainable and Profitable on investorplace.com. By Steve Booyens. 11) Title: 3 Eco-Friendly Stocks Leading in Sustainable Supply Chains on investorplace.com. By Muslim Farooque. 12) Title: 8 Best Energy Stocks to Buy in 2024 on usnews.com. By Matt Whittaker. ------------------------------------------------------------- Ending Comment Well, these are my top news stories with their stock and fund tips -- for this podcast titled: The Most Profitable Clean Energy Stocks. Plus…” Now, please be sure to click the like and subscribe buttons on Apple Podcasts, Google Podcasts, or wherever you download or listen to this podcast. That helps bring these podcasts to others like you. And please click the share buttons to share this podcast with your friends and family. Let's promote ethical and sustainable investing as a force for hope and prosperity in these very troubled times! Contact me if you have any questions. Thank you for listening. And, again, please look at my new totally revised website at investingforthesoul.com. Tell me what you think! I'll talk to you next on January 26th. Bye for now.   © 2023 Ron Robins, Investing for the Soul

Graeme Davis, president of Baha Mar in the Bahamas, talks with James Shillinglaw of Insider Travel Report about how his property got to host the ILTM North America luxury travel show last month, something it will continue to do for the next few years. Davis also describes how his massive three hotel resort—which includes a Grand Hyatt, an SLS, a Rosewood and a major conference facility—has evolved since it opened in 2015 to include a water park, new dining outlets and even an arts program. For more information, visit www.bahamar.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.  

Hey fellow travel-hackers! It's Alex, Jess, and Pam, excited to share our best Washington, D.C. hacks, ensuring your Capital visit is unforgettable! In this episode, we dive deep on everything you need to know when it comes to traveling to D.C. on points a miles. :) Hit play to dive in or keep reading for a sneak peek!  Logistics can truly set the tone for your trip. Take Alex's recent experience as an example. On her last trip, she flew into Dulles. It was fine, but the more seasoned travelers among us know that Reagan is closer and more convenient. Details like this can truly uplift your entire adventure!  But a trip isn't just about the airport, right? Just as important is where you choose to stay at night. Washington DC offers a plethora of hotel options. The city's hotel scene mirrors New York's in many ways. No matter the type of points or rewards you've accumulated, you're sure to find a suitable accommodation. Be it Hyatt, Hilton, Marriott, or IHG – every major brand has a presence there. This diversity and ease of point redemption make DC a favored destination for many.  As for the city itself, where do we even begin? There's a world to discover, from the iconic National Mall to those Smithsonian gems. Jess, despite her countless visits, still stumbles upon new treasures every time. If you want a real history lesson, DC doesn't disappoint. Whether you're standing in awe at the Lincoln Memorial or booking your tickets for the poignant Holocaust Memorial, the city offers a blend of experiences that is unparalleled. As for navigating the city, trust Alex's word and hop on the D.C. metro to bypass the notorious traffic. And if you're touring with kids, Pam's list of family activities—from interactive museums to bike rides—has got you covered. So, hit play, and journey with us as we unpack Washington, D.C. one travel hack at a time.    Links:  Free Gifts and Resources To Start Your Travel Hacking Journey: Free Webinar: How to Start Traveling for Nearly Free Best Current Credit Card Offers: Best Rewards Card Offers | Travel Hacking Mom Award Travel Academy: Award Travel Academy Our Website: https://travelhackingmom.com Connect With Us: Newsletter signup: https://travelhackingmom.com/newsletter Instagram: Alex + Pam + Jess | Points & Miles (@travelhackingmom) TikTok: travelhackingmom's Creator Profile Facebook group: Travel Hacking Mom Group | Facebook Links For This Episode:  Ultimate Guide To Hyatt: https://travelhackingmom.ck.page/ultimatehyatt Episode Minute By Minute: 00:49 Intro to today's episode, all about flights, hotels and activities in Washington DC 01:28 The top recommendation to fly into Washington DC is Regan   02:41 Washington DC has a variety of hotels to choose from for your trip  03:53 Alex and Pam share their experience at the Grand Hyatt, Washington DC 04:19 Alex and Pam cashed in free night certificates and the location was perfect  05:59 Jess shares her family's experience at the bougie Park Hyatt  06:26 Jess talks about the Hyatt family plan rate, a great option for large groups 08:09 The Park Hyatt is always known for great breakfast and room service  11:51 Pam shares her love for the unique and quirky Kimpton Hotel Monaco  16:06 All hotel Monaco's are built on historic sites, so each hotel is very unique  17:35 Alex talks about another great option; the Washington Marriott at Metro Center  18:51 Alex mentions that the Marriott is under renovation in 2023  19:58 Jess shares how to earn points and get free night certificates for these hotels 21:25 Jess was surprised at how many great activities for families were free  23:20 Alex talks about all of the historical things you can experience in DC  28:18 Smithsonian Museums are all along the National Mall and easy to walk to  29:02 Jess and her family loved the Spy Museum, but it is not free 31:42 Jess shares how her and her husband became members of the Supreme Court Bar  32:59 Pam's talks about her desire to do the tour of the White House  35:27 Overall, there are so many fun things to do in Washington DC and it's hard to do them all in one visit!  

The SEC sparks the conversation around college football at the start of seemingly every season: and it's usually SEC teams we're talking about at the end of the season, too. And after an offseason dominated by off the field tragedy at Georgia, violations at Tennessee, and the impending addition of both Texas and Oklahoma to the most powerful conference in college sports, 2023 promises to be no different. Ryan McGee was at the Grand Hyatt in downtown Nashville for SEC Media Days, so he stopped by to get us prepared for the new season of SEC football. Learn more about your ad choices. Visit megaphone.fm/adchoices

It's the last day at the Grand Hyatt, and Tennessee made the rounds. Former Bama safety and SEC Network analyst Roman Harper sits down with the show.See omnystudio.com/listener for privacy information.

SEC notes package, Lane Kiffin's NIL comments, Jimmy Hyams talks Tennessee Football, Josh Heupel's comments, Stat of the Day, Dan Evans talks baseball, snd Plaster's "Bet of the Day."

It's the last day at the Grand Hyatt, and Tennessee made the rounds. Former Bama safety and SEC Network analyst Roman Harper sits down with the show.See omnystudio.com/listener for privacy information.

Nick Saban's comments, Latest on Northwestern, Mac Hereford talks Alabama Football, Saban's dominance coming to an end?, Stat of the Day, Butch Spyridon talks about Nashville's growth, Billy Napier's job security, and Plaster's "Bet of the Day."

Clark Lea takes the podium, Kirby Smart's comments, Tony Basilio talks Tennessee Football, Tony Barnhart talks SEC Football, Stat of the Day, Clark Lea talks Vandy Football, Palmer Thombs talks Georgia Football, and Plaster's "Bet of the Day."

Titans sign DeAndre Hopkins, Vandy extends Clark Lea, SEC Media Days in Dallas next year, Terry McCormick talks Hopkins signing, Stat of the Day, Peach Bowl CEO Gary Stokan joins, Adam Sparks (Knoxville News Sentinel) joins, and Plaster's "Bet of the Day."

FTI-Kollege Christian Schulz hat Jordanien besucht. Die Themen: Eines der sieben Weltwunder; Hotels sind sehr gut gebucht; Grand Hyatt; Kempinski Hotel Ishtar Dead Sea; Sterne beobachten im Bubble Luxotel; Barstraße; Golf von Aqaba am roten Meer; Kombi Israel und Jordanien Dir stehen folgende Informationsquellen und Kontaktmöglichkeiten zur Verfügung: https://www.fti.de/service/reisehinweise.html https://www.fti.de/blog/reiseberichte-und-tipps/expertentipps/urlaub-corona-einreisebestimmungen/ Schreib uns deine Fragen, Reiseerlebnisse und Reisetipps an heroproductions@wieheldenreisen.de

Four Seasons has a repiutation for elegance and luxury, but Hyatt has a lot of fans in the award travel community. Which hotel "wowed" in Macau? Listen for our thoughts. 00:00 Intro 00:52 Challenge update 08:25 Manila to Hong Kong on Cathay Pacific Business 09:52 What crazy thing . . . did the Curve Card do this week? 11:31 Card Talk: A brief look at the Amex Platinum card 12:47 Main Event: Four Seasons vs Grand Hyatt Macau 15:11 Four Seasons Suite 16:02 Grand Hyatt Macau suites (Standard suite and Premium Suite 22:22 Club Lounge 24:30 Four Seasons Service 28:04 Grand Hyatt Macau service 30:12 Value

How was our experience staying at arguably the best Hawaiian Hyatt property for families? Listen to this episode to find out what we thought of it and why we are not going back next year. 

Welcome back to the Travel Hacking Moms podcast! Today, we (Alex, Pam, and Jess) shared our experiences and compared two fantastic Hyatt properties in Hawaii - the Grand Hyatt Kauai and the Hyatt Regency Maui. Let's dive into our adventure and see which resort came out on top! First, let's talk about the booking process. We booked our stays using Hyatt points, which we mostly earned through Chase Ultimate Rewards cards. We highlighted the incredible value of using points for these luxury resorts, as award stays at Hyatt properties don't incur any resort fees or taxes. Can you imagine staying at a luxurious hotel for $0? Yep, that's right - zero dollars! Now let's dive into our experiences at the resorts. Jess shared her thoughts on the Grand Hyatt Kauai, describing it as beautiful but enormous. You'll definitely get your steps in, as she mentioned clocking in over 15,000 steps just by staying on the property. The Grand Hyatt Kauai is spread out horizontally, while the Hyatt Regency Maui is built vertically. While we felt the rooms at the Grand Hyatt Kauai needed some updating, the hotel is in the process of renovating and upgrading all of their rooms. As for the Hyatt Regency Maui, Alex and Pam both had upgraded rooms with a king bed, a queen bed, and a sofa bed. We found the rooms spacious and perfect for a family. The layout of the resort is more compact compared to the Grand Hyatt Kauai, but still offers a beautiful experience. In terms of amenities, all three of us have Globalist status, which granted us access to club lounges, free valet parking, upgraded rooms, and complimentary breakfasts. We were amazed by the value we received during our stays. So, who won the battle of the Hawaiian Hyatts? The verdict is still out, as each resort offers unique experiences and layouts. Both the Grand Hyatt Kauai and the Hyatt Regency Maui provide luxurious accommodations and amenities, making them excellent choices for your next Hawaiian vacation. If you're interested in learning more about earning Hyatt points and maximizing your travel experiences, don't forget to check out our show notes for our ultimate guide to Ultimate Rewards and our guide to Hyatt points.   Links:  Free Gifts and Resources To Start Your Travel Hacking Journey: Free Webinar: How to Start Traveling for Nearly Free Best Current Credit Card Offers: Best Rewards Card Offers | Travel Hacking Mom Award Travel Academy: Award Travel Academy Our Website: https://travelhackingmom.com Connect With Us: Newsletter signup: https://travelhackingmom.com/newsletter Instagram: Alex + Pam + Jess | Points & Miles (@travelhackingmom) TikTok: travelhackingmom's Creator Profile Facebook group: Travel Hacking Mom Group | Facebook Links For This Episode:  Chase Sapphire Preferred Ultimate Guide to Ultimate Rewards: https://travelhackingmom.ck.page/ultimateguide Guide to More Hyatt Points: https://travelhackingmom.ck.page/30d86a9455 Episode Minute By Minute: 0:00 Let's talk about our favorite Hawaiian stays!  1:27 Grand Hyatt Kauai vs Hyatt Regency Maui - how we booked them 4:27 The hotel itself - Grand Hyatt Kauai 10:39 The hotel itself - Hyatt Regency Maui 18:55 Location and beaches - Grand Hyatt Kauai  26:22 Location and beaches - Hyatt Regency Maui 30:35 Pools and grounds - Grand Hyatt Kauai 33:56 Pools and grounds - Hyatt Regency Maui 37:53 Clubs at the Grand Hyatt Kauai  44:19 Clubs at Hyatt Regency Maui  47:05 Flavored water and restaurants available 52:39 Which is truly better?  

Panos Almyrantis is an acclaimed professional in the tourism industry and has an outstanding academic background with several recognitions and a multi-year experience in the management of top hotels in Greece and abroad.Committed to promoting authentic hospitality, Panos is also chairman of the organizing committee of the "Greek Hotel of the Year Awards", a position he has held since 2020.Panos holds several distinctions in sales management, operations and hotel management in Greece and abroad. In 2014, he was named European Hotel Manager by EHMA. He is currently the President of the European Hotel Managers Association.https://www.hyatt.com/en-US/hotel/greece/grand-hyatt-athens/athgh/maps-parking-transportation

Randy Gravitt is an author, speaker, and executive coach who encourages leaders to reach their potential. In 2014 Randy founded INTEGREAT Leadership where he currently serves as the CEO (Chief Encouragement Officer), leading a team of coaches and consultants who work with high-performance leaders and organizations all over the world. Randy works with companies like Chick-fil-A, Grand Hyatt, Fellowship of Christian Athletes, Kroger, and the Winshape Foundation. He has also served as one of the leadership coaches for the Pittsburgh Pirates and the Buffalo Bills. Randy's books include Finding Your Way and Unstuck. Both titles are aimed at helping leaders discover their passion and live fully engaged lives. Randy also has a daily podcast, Chasing Greatness, aimed at helping leaders win at work, win at home, and win at life. In this episode Randy and Scott discuss: • FUN FACT: a girl dad with a wife and four daughters; he cries the most at movies!! • “Silence does not make it on your calendar by accident” • How one's commitment to be quiet is connected to their ability to think deeply • That having a “failing forward” mindset can help a leader turn a failure into a launchpad instead of a landing pad • Leaders need courage to thrive and should acknowledge their fear, embrace the risk, and initiate action. • Reasons why many leaders stall out in the initiate phase of leading • Why accepting responsibility is a key leadership trait • Where curiosity fits in to the “leading self” discussion and how can we fan that flame in leaders around us • That one's willingness to learn is attached to their ability to grow • Scott shares the hardest “leading self” question that the Lord has posed to him since moving to Georgia three years ago

Steven Pope spoke LIVE at a premiere seller event in the industry, The SURGE Summit!On September 6 to 8, 2022at the Grand Hyatt Tampa, Florida.This is THE event of 2022 you wouldn't want to miss!Amazon Sellers' Top Concerns: FBA Logistics and Finance00:00 Sneak peek of the Event Hall00:13 Steven Pope just finished his Live Q & A where he received Finance and FBA Logistics           related questions00:42 Steven Pope was surprised to learn that lots of sellers are having inventory issues              with Amazon01:07 One of the services of My Amazon Guy is My Refund Guy which helps solve these           logistics problems01:40 The Surge Summit was held at a nice oceanfront property of Grand Hyatt, fantastic event with nice food and super organized event by Lesley of Riverbend Consulting01:59 Another surprising question was related to Finance - Why is there a difference in his            1099K and Amazon Profit and Loss Statement (P&L)03:21 The differences lie in the accruals of sales received in December but are yet to be received in January and accrued fees from Amazon promotions that are yet to be deducted from the account.04:16 Lots of Logistics challenges items were shared at the conference04:25 Amazon recently changed how they do the shipping funnel04:42 Shipment of mixed SKUs05:39 Amazon has a high risk of not checking in the items correctly causing inventory to be            mixed up and other mess.06:17 Always make sure to give Amazon what they are expecting.06:26 Story of Steven Pope's personal logistics problem with Amazon where his hot sauce           bottles were shipped into padded envelopes causing him a lot of mess and money.07:01 Lesson learned: Always box your own stuffSupport the show