Podcasts about comcast cable

The new documentary, “Black Girls,” explores the many intergenerational facets of Black womanhood, including beauty, childbirth, community, love and relationships. Among the personal stories is seven-time Olympic Gold Medalist Allyson Felix. Film director B. Monet and Loren Hudson, the senior vice president and chief diversity officer at Comcast Cable, talk more about the film and the importance of championing stories of resilience, community and introspection. The documentary can be viewed on Peacock, Xfinity, and for free on Xumo. Plus, it’s a special time of year. As some people are preparing for the holidays, some metro Atlanta students are gearing up for graduation. Among those earning their diploma is Shari Jackson, a mother and former caregiver. Rose talks with the non-traditional student, who majored in human services, about her academic journey at Georgia Gwinnett College and why she feels it’s her life purpose to serve.See omnystudio.com/listener for privacy information.

Event season is in full swing! While Bill Banham will be in Las Vegas next week for the HR Technology Conference and Expo, Chris Bjorling will be in Westlake Village, California for the Talent Management Summit by the Marcus Evans Group. In this special episode of the HRchat pod, Chris and Bill preview the Talent Management Summit happening September 23 and 24 at the Four Seasons Hotel. The summit is an invitation-only event bringing talent management execs, suppliers, and solution providers together. It features presentations, interactive roundtables, one-on-one meetings, and lots of networking. Key topics at this year's summit include:Leadership and Change ManagementTech in Talent ManagementChampioning Diversity, Equity and InclusionDesigning a Winning Employee ExperienceWinning the Talent WarFuture-Proofing Your WorkforceSpeakers include Chel Stewart, Senior HR Director at Comcast Cable, Jamie Librot, Global Head, Executive Talent Management, AWM at JPMorgan Chase & Co and Chris Wortmann Senior Director, Talent Management Cubic Corporation.We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.---Message from our sponsor: Looking for a solution to manage your global workforce?With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.---Feature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score. Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here. Follow us on LinkedIn Subscribe to our newsletter Check out our in-person events

Michael Soileau, Director of LUS Fiber, joins us to discuss his vision for the organization. A native of Mamou, Michael graduated from Mamou High, and then earned a degree in International Business from UT in Austin and an MBA from LSU - Shreveport. He took over the reins at LUS Fiber in May 2024. Before this appointment, Michael had worked exclusively in private enterprise. His past employers include Comcast NBCUniversal, specializing in the broadband and cable television business, as well as Toffler Associates, O3, Viya, Comcast Cable, AT&T Broadband, and Optel. He's a proven business leader in sales, business development, and strategic planning in the telecommunication and fiber-optic industry. Michael's first work experiences in broadband came about through his work with Optel. The company was first acquired by AT&T Broadband, which was then acquired by Comcast Corporation, making it the largest broadband and cable subscription business provider in the U. S. Then, Comcast purchased 49% ownership of NBC, and several years later bought the remaining ownership in the broadcast network. These mergers resulted in Michael moving into the entertainment and distribution side of the business. "I worked with Comcast NBC Universal for twenty years, in every operational role you can imagine....sales, marketing, finance, strategic planning on how to grow the business. With the Time Warner acquisition, affordabiIity came up. We started off offering programs for low-income households, and expanded it to sectors such as seniors, Veterans, students...different sectors of the community that can find broadband expensive. I learned so much." Advocate staff photo by Leslie Westbrook. Michael retired from Comcast and then dedicated his life to studies, earning an MBA from LSU. "I admit to being a lifelong learner. When I retired from Comcast, I went to school to get my Master's degree. I had considered working in academia as I had guest lectured at UT for a while. I earned the degree to gain the needed credibility to lecture on international business. But I was reinvigorated by school to get back into the 'business of the business.'" He then spent a year and a half as CEO of O3, a digital experience consultancy based in Philadelphia. At O3, he focused on digital customer experience, strategy, and innovation, bringing the organization a fresh set of eyes on how to position it to tap into new markets and create innovative solutions. Michael had maintained a residence in Lafayette in order to be close to his parents who still reside in Mamou. One day, his neighbor was visiting and they started talking about the open position at LUS Fiber. Rachel Godeaux, LCG's Chief Administrative Officer, met with him and Michael then met with Lafayette Mayor Monique Boulet, who inspired him with her vision for Lafayette and the role fiber could play in attracting companies and driving economic development. "Her overarching belief in the importance of transparency in government was compelling." He wasn't looking for a position, but couldn't say no. https://www.youtube.com/watch?v=iYsXM71kDIw "I love the business of broadband. I've seen the power of broadband and what it does to change communities across the country, so I was excited about the opportunity to come back." Familiar with the history of LUS Fiber, having watched it from its inception back in 2005 when the citizens of Lafayette voted to make it a reality, he remembers having a conversation with the President of Comcast's cable division, saying at the time, "This is a model that will hurt us because it drives community engagement and loyalty with in the community." He further added during our interview, "Those are the values that we are all a part of by living here in Lafayette." "LUS Fiber has had 17 years of operations. We have the opportunity to rethink our marketing and ask what do we stand for, what is our brand, what is our promise to the community,

“Generous leadership is standing up for what is right.” Chapters: 00:00  Introduction of James Rooke 03:53  Background and Influences 08:19  Lessons from Father's Leadership Style 12:08  Simplifying Decision-Making Filters 26:21  Staying Close to the Front Lines 31:15  Creating a Culture of Generosity 36:25  Humility and Vulnerability in Leadership 41:06  The Power of Small Acts 45:06 Creating Experiences that Shape Beliefs 48:59 Being Present and Engaged with Employees 52:55 Walking the Talk: Authenticity and Integrity Episode Summary: James Rooke, President of Comcast Advertising, shares insights on leadership and decision-making. He emphasizes the importance of recognizing patterns and investing in talent. James learned valuable lessons from his father, who taught him the significance of generous leadership and standing up for what is right. He also gained insights from his early career experiences, which highlighted the common root causes of organizational challenges. James recommends leaders stay close to the front lines and have simple filters to guide decision-making. He also discusses the need to balance a high-level view with deep dives into specific areas. In this conversation, James shares his approach to leadership and the importance of generosity in the workplace. He emphasizes the value of being present and engaged with employees at all levels, and the power of small acts of recognition and appreciation. James also discusses the need for leaders to have humility and vulnerability, and the importance of making quick decisions and being adaptable. He highlights the impact of creating experiences that shape beliefs and change culture, and the role of authenticity and integrity in leadership. James provides valuable insights and practical advice for cultivating a generous leadership style. R.O.G. Takeaway Tips: Recognizing patterns and investing in talent are key to leadership success. Generous leadership involves standing up for what is right and acting with integrity. Common root causes exist across industries, and focusing on human beings is crucial. Leaders should stay close to the front lines and have simple filters for decision-making. Balancing a high-level view with deep dives into specific areas is essential for effective leadership.  Generous leadership is about the culmination of small acts that have a lasting impact. Recognition and appreciation, even in small gestures, can have a profound effect on employees. Leaders should prioritize humility and vulnerability, as well as authenticity and integrity. Quick decision-making and adaptability are crucial in a fast-paced and uncertain environment. Creating experiences that shape beliefs and change culture is a powerful way to lead. Being present and engaged with employees at all levels fosters a sense of connection and belonging. Guest Bio: James Rooke is president of Comcast Advertising, the advertising division of Comcast Cable that fosters powerful connections between brands and their audiences as well as among publishers, distributors, MVPDs, agencies and other industry players. In this role, James oversees the operation of the company, which includes Effectv, FreeWheel and AudienceXpress. Most recently, James was general manager of Effectv, where he led a nationwide team across sales, product, engineering, data and operations focused on enabling marketers to reach their target audiences across TV and video streaming platforms. Since adopting the role in January 2020, he successfully led Effectv's transformation to a multi-screen, audience delivery company including bringing the more widespread use of data to TV advertising strategies, as well as driving addressable advertising and programmatic Capabilities. Prior to leading Effectv, James oversaw FreeWheel's global publisher business unit responsible for providing TV programmers and distributors with advertising technology to manage the monetization of their video content. During his eight-year tenure at FreeWheel, he also helped design, launch and scale FreeWheel's first video marketplace; led the Advisory Services practice, a consulting business unit; and served as the company's chief revenue officer. Earlier in his career, James worked in the media business at Time Warner Cable (now Charter Communications) as vice president of strategy and execution. He was also a principal in the media and entertainment practice at Capgemini, a consulting and technology company. He began his career as an associate consultant at EY (then known as Ernst & Young) in London. James speaks at many major industry conferences including Cannes Lions, Advertising Week and IAB and is often featured in leading business and industry media, including Business Insider, Advertising Age, Adweek, AdExchanger, Broadcasting & Cable, The Drum and more. Additionally, James is focused on moving the industry forward, sitting on the board of the Video Advertising Bureau (VAB) and Ampersand and acting as a board advisor to TVision. James earned a Bachelor of Commerce from the University of Birmingham in the U.K. He resides with his wife and two daughters in New York. Resources: Comcast Advertising  James Rooke Where to find R.O.G. Podcast: R.O.G on YouTube R.O.G on Apple Podcasts R.O.G on Spotify How diverse is your network?  N.D.I. Network Diversity Index What is your Generosity Style?  Generosity Quiz Credits: James Rooke, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc. Coming Next: Please join us next week, Episode 195, with special guest Yvette Kanouff.

Promptu Systems Corporation v. Comcast Cable Communications, LLC

Promptu Systems Corporation v. Comcast Cable Communications, LLC

Promptu Systems Corporation v. Comcast Cable Communications, LLC

NexStep, Inc. v. Comcast Cable Communications, LLC

Noopur Davis, Executive Vice President and Chief Information Security and Product Privacy Officer at Comcast, joins Ann on this week's episode of Afternoon Cyber Tea. Noopur oversees the full range of cybersecurity and product privacy functions for all Comcast Cable businesses, including all products and services delivered to residential and business customers. Before Comcast, she held various leadership and technical positions in Fortune 500 companies such as Intel, Chrysler, and Intergraph. Ann and Noopur discuss how current customer trends shape security, the telecom industry challenges, and Secure by Design and Secure by Default concepts. Resources:  View Noopur Davis on LinkedIn View Ann Johnson on LinkedIn  Related Microsoft Podcasts:                   The BlueHat Podcast Uncovering Hidden Risks    Security Unlocked     Security Unlocked: CISO Series with Bret Arsenault Secure the Job: Breaking into Security Discover and follow other Microsoft podcasts at microsoft.com/podcasts Afternoon Cyber Tea with Ann Johnson is produced by Microsoft and distributed as part of The CyberWire Network.

From humble beginnings to the apex of success, Steve White's compelling story unfolds in our latest installment of the Lead Culture Podcast. As the president and special counsel to the CEO of Comcast Cable, Steve's leadership journey is a testament to the transformative power of an unwavering work ethic and a clear purpose. Starting life in motel rooms assisting his single mother, he has ascended the leadership ladder, becoming a beacon of inspiration for many. This episode offers an inspiring conversation that underscores the value of perseverance, intention, and leading with purpose.How often do you find a leader who puts the needs of his team before his own? Steve White is that leader. His shift in focus to a more empathetic, team-centric leadership style provides valuable insights for everyone striving to be a better leader. We talk about recognizing opportunities, being present, and learning from feedback. Steve also shares experiences from his leadership journey, delving into how he found his purpose and how this unyielding commitment has been a cornerstone of his success.Leadership is not just about the highs, but also about navigating the lows. Steve shares his candid experience with the ups and downs of leadership. He presents tips for resilience, emphasizing the importance of developing a healthy perspective and an uncompromising attitude towards purpose. We also discuss the significance of 'road dog relationships' and how these relationships can contribute to personal growth and success. Tune in and learn how to armor up each day, lead yourself well, and, in turn, lead others better.We need your help to get the Lead Culture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we're available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!

Special Guests: Bre Nickelle Robbine Tinker and La La Hosts: Treasur' Necole, Johni Demeatri, DJ Threestacks, Wally Lockard III, John Ming Nefu https://UrbanGrindTV.com Urban Grind TV Services: Music Video Promo, TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photo-shoots, Press Release, Brand Management and Artist Management. http://Instagram.com/urbangrindtv http://Facebook.com/urbangrindtv http://Twitter.com/urbangrindtv http://Soundcloud.com/urbangrindtv    / urbangrindtv   Powered by: @UrbanGrindTV UrbanGrindTV.com Music Is My Business- A Startup Guide to the Music Business eBook MusicBusinesseBook.com Music Submissions to radio @UrbanGrindTV.com Clean Music Bio Social media info @UrbanGrindRadio Hosted by DJ ThreeStacks @dj_threestacks TV: DIRTY/CLEAN Radio@UrbanGrindTV.com BOTH MUST INCLUDE: Name, Contact #, Bio and Social Media Links. Director John Daniel @JohneDaniel Executive Producer: Wally Lockard III @urbandgrindtv Urban Grind TV airs: 24/7 on Roku

May 25, 2023 ~ Michelle Gilbert, Vice President of Public Relations for Comcast Cable's Heartland Region tells us how local small businesses can apply for the Comcast RISE grant package.

May 25, 2023 ~ Full Show. Nolan Finley, Editorial page Editor at the Detroit News talks Ron Desantis's glitchy announcement, debt ceiling and the lack of good candidates running for House races. David Sowerby, Managing Director and Portfolio at Ancora Bloomfield Hills on the House going to recess with no debt ceiling deal and Fitch threatening to downgrade America's credit rating. Kelly Mays, Licensed Therapist, Community Outreach Coordinator Hegira Help on Tina Turner's impact on breaking the stigma and raising awareness for domestic abuse survivors. Senior News Analyst Lloyd Jackson has the story of police writing tickets for people cutting through neighborhoods near the I-75 construction zone in Royal Oak and Madison Heights. Michelle Gilbert, Vice President of Public Relations for Comcast Cable's Heartland Region tells us about the RISE small business grants. Paul Egan, Lansing Bureau Chief for the Detroit Free Press discusses the State Officers Compensation Commission suggesting pay hikes for the state Supreme Court and Senior Sports Analyst Steve Courtney on the MSU Penn State football game on Black Friday at Ford Field.

The Talk of Fame Podcast got interview Alexandra Bernard Simmons who is the Founder & Ceo of Think Like a Boss: No Women Left Behind & has mastered the business and creative world as an entrepreneur and has worked with MTV, Comcast Cable, ABC, and much more. Alexandra discusses if there is a lot of barriers for Women in Business, sharing the stage with legends like French Montana, the key to running the show, her upcoming book tour and much more on this episode. FOLLOW ME: INSTAGRAM: Officialkyliemontigney Talkoffamepod Twitter: Kyliemontigney4 ABOUT ME: Hi, I am Kylie! I love sports, spending time with my family, traveling, and meeting people that inspire me. I love listening to other people's stories and sharing their journeys. --- Support this podcast: https://podcasters.spotify.com/pod/show/kylie-montigney/support

128. Pooja Midha - Giving and Creating Opportunities for Others “It is about giving and creating opportunity for others, and that opportunity can come through the literal opportunity you give them, it could come through the feedback that you give them…the context that you give them…,the kindness you give them…that unleashes their greatness. All those things are about giving and creating opportunities for others.” - Pooja Midha Guest Bio: Pooja Midha serves as Executive Vice President and General Manager for Effectv, the advertising sales division of Comcast Cable.  In this position, she oversees the company P&L and a national team spanning all sales and sales development, operations, technology, product, data innovation and insights, and customer experience. Pooja is also responsible for driving growth in addressable, multi-screen and audience-based advertising.  Pooja was formerly chief growth officer for Comcast Advertising. In that role, she led global marketing across the division, which includes FreeWheel, a global technology platform for the TV advertising industry, and Effectv, as well as Effectv's sales development function. In addition to strengthening each unit's brand and differentiated value, she worked with the leadership team to enhance the company's products and solutions within a shifting, multi-screen landscape, emphasizing data and customer value.  She brings more than 20 years of experience in the media and advertising sector, with a track record of transforming businesses; creating new and innovative models; developing brands, partnerships and talent; and exceeding revenue goals.  Previously, Pooja served as president of advertising technology company true[X]. There, she was credited with leading the company through two acquisitions while also exceeding business goals, expanding its industry leading product suite, and growing true[X]'s advertiser, premium publisher and technology partnerships.  Prior to joining true[X], Pooja was senior vice president, digital ad sales and operations for the ABC Television Network. In this role, she created and led the network's digital sales vision and managed its digital sales, planning, and operations teams. Pooja and her team also spearheaded the development of several new video offerings, including programmatic and addressable advertising, major platform partnerships and new products around social, custom ads and branded content.  Before joining ABC, Pooja held a variety of senior sales and marketing roles at ViacomCBS (now Paramount), in both a domestic and global capacity, including positions at MTV Networks, MTV Networks International and Nickelodeon. She started her career in ad sales at Dow Jones & Company.  Pooja has spoken at several major industry conferences, including Cannes Lions and Advertising Week. Adweek named her a 2016 “Young Influencer,” Cynopsis spotlighted Pooja as one of its 2017 “Top Women in Digital: Industry Leader,” Broadcasting & Cable recognized her as a 2021 “Wonder Woman” and Multichannel News honored her as a “Woman to Watch” in 2019 and a “Wonder Woman in Streaming” in 2021. She is also a recipient of the IAB's 2018 Sales & Service Excellence Awards and ANA Business Marketing's “Communicator of the Year” 2022.  A noted industry thought leader, Pooja has been quoted and featured in several major media outlets, such as The New York Times, Advertising Age, Adweek, AdExchanger, Beet.TV, Variety and more.  She holds a Bachelor of Arts in International Business and Psychology from Lehigh University and a Master of Business Administration from Columbia Business School. Pooja also completed the National Association of Multi-Ethnicity in Communications (NAMIC) Executive Leadership Development Program from UCLA's Anderson School of Management. A mother of two, she resides with her family in New York.  R.O.G. Takeaway Tips: Explain the why behind an assignment, feedback, projects, initiatives  Be clear, honest, and fair with your feedback Ask people what they think to encourage them to share their ideas  Don't assume you know everything Give and create exposure opportunities for others Listen and ask quality questions Make sure there are seats at the table or expand the table Unleash greatness Resources: Pooja Midha on Instagram (@missmidha) Pooja Midha Speaker Profile — MCN Wonder Women 2021 "Pooja Midha Joins Comcast Advertising, Following Her "North Star" to TV Transformation" from BeetTV "Navigating Your Career in the Evolving Media Industry" by Pooja Midha "Pooja Midha To Oversee Comcast's Effectv Ad-Sales Unit" by Brian Steinberg Coming Next: Episode 129, Building Bridges Coaching Tips for Generous Leaders with Shannon Cassidy. Credits: Pooja Midha, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.

Chilo Gabanna and Rio Callix talk "Illusiones" on Urban Grind Radio https://UrbanGrindTV.com Urban Grind TV Services: Music Video Promo, TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photo-shoots, Press Release, Brand Management and Artist Management. http://Instagram.com/urbangrindtv http://Facebook.com/urbangrindtv http://Twitter.com/urbangrindtv http://Soundcloud.com/urbangrindtv https://www.youtube.com/urbangrindtv Powered by: @UrbanGrindTV UrbanGrindTV.com Music Is My Business- A Startup Guide to the Music Business eBook MusicBusinesseBook.com Music Submissions to radio @UrbanGrindTV.com Clean Music Bio Social media info @UrbanGrindRadio Hosted by DJ ThreeStacks @dj_threestacks TV: DIRTY/CLEAN Radio@UrbanGrindTV.com BOTH MUST INCLUDE: Name, Contact #, Bio and Social Media Links. Director John Daniel @JohneDaniel Executive Producer: Wally Lockard III @urbandgrindtv Urban Grind TV airs: 24/7 on Roku

DJ Juvy's Interview on Urban Grind Radio https://UrbanGrindTV.com Urban Grind TV Services: Music Video Promo, TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photo-shoots, Press Release, Brand Management and Artist Management. http://Instagram.com/urbangrindtv http://Facebook.com/urbangrindtv http://Twitter.com/urbangrindtv http://Soundcloud.com/urbangrindtv https://www.youtube.com/urbangrindtv Powered by: @UrbanGrindTV UrbanGrindTV.com Music Is My Business- A Startup Guide to the Music Business eBook MusicBusinesseBook.com Music Submissions to radio @UrbanGrindTV.com Clean Music Bio Social media info @UrbanGrindRadio Hosted by DJ ThreeStacks @dj_threestacks TV: DIRTY/CLEAN Radio@UrbanGrindTV.com BOTH MUST INCLUDE: Name, Contact #, Bio and Social Media Links. Director John Daniel @JohneDaniel Executive Producer: Wally Lockard III @urbandgrindtv Urban Grind TV airs: 24/7 on Roku

THE FOUNDER AND CEO OF THINK LIKE A BOSS CONSIDERS HERSELF A PROFESSIONAL DREAM CHASER. ALEXANDRA BERNARD-SIMMONS HAS MASTERED BOTH THE BUSINESS AND CREATIVE WORLD AS A SUCCESSFUL ENTREPRENEUR, AUTHOR, AND ENTERTAINER. WITH HER BACKGROUND AS A CHOREOGRAPHER AND OVERALL ENTERTAINER, ALEXANDRA HAS WORKED WITH MTV, VH1, BET, COMCAST CABLE, TRU TV, ABC, AND A&E NETWORK TO NAME A FEW, AND SHE HAD A ROLE IN THE STEP UP DANCE MOVIE TRILOGY. WEBSITE: https://actladythinkboss.com/about/INSTAGRAM: https://www.instagram.com/thinklikeabossnj/_________________________________________DivaGirl Is A Lifestyle Community That Educates And Empowers Women With Interactive Seminars, Workshops, Events, Conferences And Volunteer Trips Abroad.We provide safe and positive environments for women to connect and support each other for future collaboration. Encouraging women to lead, have fun & feel confident!Please subscribe and leave a review!Come join the tribe: DivaGirl 411 Facebook GroupCheck us out: www.divagirltribe.comFollow us: Diva Girl Tribe IG

One of the best parts of interviewing black women entrepreneurs is the wisdom they share and getting to apply those gems in my own world and share it with all of you. We're taking a look back on the best of Side Hustle Pro in 2022. From women expanding their businesses into every Target in America, to women inspiring Beyoncé and Kerry Washington, we had some exciting guests this year! Tune in to find out who was dropping that Side Hustle knowledge.  Check out this episode and others on Apple Podcasts, Spotify, and YouTube  This episode is brought to you by:  HubSpot Podcast Network- The audio destination for business professionals with content designed to help you listen, learn, and grow. Listen to Side Hustle Pro and more shows on the HubSpot Podcast Network, at https://www.hubspot.com/podcastnetwork.  Comcast RISE is one of the best opportunities for small business owners! It is a multi-year, multi-faceted initiative designed to help strengthen small businesses owned by women of color and people of color. To date, Comcast RISE has helped over 9,500 small businesses across the U.S. with marketing, media, or technology upgrades FOR FREE—and your business could be next!  Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Plus even winners can apply again for a different grant! Go to sidehustlepro.co/comcastrise to learn more and apply. Links mentioned in this episode Erika Chambers SHP Episode: https://www.youtube.com/watch?v=oK5X8zomasY  Janae Marks SHP Episode: https://www.youtube.com/watch?v=SsQgjebRyjQ&t=1s  Gia Peppers SHP Episode: https://www.youtube.com/watch?v=Xmt_4B2hdSg  Desiree Verdejo SHP Episode:https://www.youtube.com/watch?v=H6t9wcMKLAc  Monique Little SHP Episode: https://www.youtube.com/watch?v=VrENJfAdTgI  Lola Banjo SHP Episode: https://www.youtube.com/watch?v=WtahWQahfVQ  Rana Campbell SHP Episode: https://www.youtube.com/watch?v=tFwbUYV9CrI  Renae Bluitt SHP Episode: https://www.youtube.com/watch?v=9e0J6DKddL0  Shontay Lundy SHP Episode: https://www.youtube.com/watch?v=GMR9okctpvA  DeNeitra Burnett SHP Episode: https://www.youtube.com/watch?v=V5_G6FUyBQw  Wilglory Tanjong SHP Episode: https://www.youtube.com/watch?v=dPvAbVVwxPQ&t=1s  Codie Elaine Oliver SHP Episode: https://www.youtube.com/watch?v=B_lclY0g0-0&t=54s  Felicia Jackson SHP Episode: https://www.youtube.com/watch?v=S9Gszg992uQ  Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rss Announcements Join our Facebook Community If you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Side Hustle Pro Holiday Gift Guide Get the FREE downloadable Holiday Gift Guide featuring over 50 Black women owned businesses, find it here: https://www.sidehustlepro.co/black-woman-owned-business-guide/  Guest Social Media Info Side Hustle Pro – @sidehustlepro #SideHustlePro

This week I'm walking you down the winding path I took to get Side Hustle Pro to where it is today. Starting in the corporate world at companies like NPR and Google, it took me several years and several career experiences to realize that I was meant for entrepreneurship. Once I decided to be my own boss, I had to develop a whole new set of skills.  In this episode, I'm giving you the inside look into: How and why I decided to quit my job and become a full time entrepreneur  Why I went back to school to get my MBA, and still continue to take courses, read, and seek out mentors to develop my business skills  The honest reality of entrepreneurship and how I've navigated it's pros and cons Check out this episode and others on Apple Podcasts, Spotify, and YouTube  This episode is brought to you by:  HubSpot Podcast Network- The audio destination for business professionals with content designed to help you listen, learn, and grow. Listen to Side Hustle Pro and more shows on the HubSpot Podcast Network, at https://www.hubspot.com/podcastnetwork.  Comcast RISE is one of the best opportunities for small business owners! It is a multi-year, multi-faceted initiative designed to help strengthen small businesses owned by women of color and people of color. To date, Comcast RISE has helped over 9,500 small businesses across the U.S. with marketing, media, or technology upgrades FOR FREE—and your business could be next!  Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Plus even winners can apply again for a different grant! Go to sidehustlepro.co/comcastrise to learn more and apply. Links mentioned in this episode My First Website: https://cailakspeaks.com/ Course From Scratch: https://danielleleslie.teachable.com/p/coursefromscratch  Podcast Moguls: https://www.sidehustlepro.co/podcast-moguls/  Tolu Garcia SHP Episode: https://www.youtube.com/watch?v=AlyGjNJ0QD0&t=1s Shonitria Anthony SHP Episode: https://www.youtube.com/watch?v=bMqK3rhuVwY  Atlantic Article- A Profession Is Not a Personality: https://www.theatlantic.com/family/archive/2021/09/self-objectification-work/620246/ We Should All Be Millionaires Book: https://helloseven.co/the-book/  Most Used SHP Resources: https://stripe.com/, https://www.canva.com/, https://quickbooks.intuit.com/, https://www.freshbooks.com/  Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rss Check out this episode and others on Apple Podcasts, Spotify, and YouTube  Announcements Join our Facebook Community If you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Side Hustle Pro Holiday Gift Guide Get the FREE downloadable Holiday Gift Guide featuring over 50 Black women owned businesses, find it here: https://www.sidehustlepro.co/black-woman-owned-business-guide/  Guest Social Media Info Side Hustle Pro – @sidehustlepro NicailaTV: https://www.instagram.com/nicailatv/  #SideHustlePro

In this episode of Future of Security Operations, Thomas speaks with Madhav Gopal, CISO at a Fintech start-up and formerly VP of Cybersecurity Operations at Comcast Cable. Madhav has over 25 years of experience with a track record of using innovation to protect and support customers and partnering effectively with business teams. Over the course of his career, Madhav has also led engineering operations, internal audit and security consulting teams. Madhav serves as an advisor to Save the Children US and Citadel Banking. Topics include:  What security operations and infrastructure at scale looks like How to protect key business operations while focusing on security How security teams can be a better partner to other teams across an organization The state of security operations today, considering the speed at which new technologies are adopted How to manage risk and events at scale, and what to focus on How to reduce manual tasks and the role engineering plays in doing so Advice to security leaders and what to look for in a strong CISO Resources:  Keep in touch with Madhav on LinkedIn

This week we welcome David Rosie Rosenberg is a stand-up comedian who's doing stand-up for 18 years. He's performed all over the country and has appeared on Netflix, Comcast Cable, IHeartRadio, SiriusXM, the San Francisco Comedy Competition, and at the World Series of Comedy Main Event.He is not only a comedian but a comedy writer and avid Mets fan. We talk comedy, animation, baseball, hotdogs, and pizza in this hilarious episode. Check them out at https://davidrosenbergcomedy.com/We now have an INSTAGRAM! Check it out at thecleancomedypodcast on InstagramWe also have a PATREON! Check out patreon.com/CleanComedyPodcast for more details.Turn your funny into money! Check out the official website here: http://comedypreneur.comPick up a copy of “How To Produce Comedy Shows For Fun & Profit” here: https://amzn.to/31H4wxmDo you have a topic that you would like to hear discussed? Are you a clean comedian looking for an awesome podcast to be in? Do you have life-burning questions?Reach out to us at https://www.thecleancomedypodcast.com/contact/

(10/24/22) Comcast Cable outage coincides with Astro's weekend watch parties as the home team advances to the World Series. Again. Market Commentary: Setting up for some nice action to end the month, with a possible change in Fed stance on interest rates. The top concerns this election season: Inflation and the economy. The problems from un-educated voters; Nancy-nomics, Inflation, and the cost of living. Is the Fed thinking about talking about a change in interest rate stance? There is no middle class. Don't forget to sell into the rally; there's no place to hide. Odds for a sector rotation in 2023, and the importance of being willing to sell. SEG-1: World Series & Comcast Outage; Markets Set up for Action SEG-2: The Danger of Being an Un-educated Voter: Nancy-nomics SEG-3: Is the Fed Thinking About Talking About Relaxing Rate Hike Pace? SEG-4: Pre-Open Market Commentary; When There's No Place to Hide Hosted by RIA Advisors Chief Investment Strategist Lance Roberts, CIO Produced by Brent Clanton, Executive Producer -------- Watch today's show on our YouTube channel: https://www.youtube.com/watch?v=NqtqwhHcnNg&list=PLVT8LcWPeAugpcGzM8hHyEP11lE87RYPe&index=1&t=2670s -------- Our Latest "Three Minutes on Markets & Money: "Can Markets Muster Continuation of the Rally?" is here: https://www.youtube.com/watch?v=pfhB8hM2yjE&list=PLVT8LcWPeAujOhIFDH3jRhuLDpscQaq16&index=1 -------- Our previous show is here: "The Fed's Next Crisis" https://www.youtube.com/watch?v=bAGKcQyfCas&list=PLVT8LcWPeAugpcGzM8hHyEP11lE87RYPe&index=1&t=2805s -------- Articles mentioned in this podcast: "Recession Fatigue” As Consumers Begin To Break" https://realinvestmentadvice.com/recession-fatigue-as-consumers-begin-to-break/ -------- Video's referenced in this broadcast: "Who Will Blink First? The Fed, The Bond Market, Or The Bears?" | Lance Roberts & Adam Taggart https://www.youtube.com/watch?v=-KL-MO36Wn4&list=PLVT8LcWPeAuh0I07NdQcssCvh6_yDa9bz&index=1 --------- Get more info & commentary: https://realinvestmentadvice.com/newsletter/ -------- SUBSCRIBE to The Real Investment Show here: http://www.youtube.com/c/TheRealInvestmentShow -------- Visit our Site: www.realinvestmentadvice.com Contact Us: 1-855-RIA-PLAN -------- Subscribe to RIA Pro: https://riapro.net/home -------- Connect with us on social: https://twitter.com/RealInvAdvice https://twitter.com/LanceRoberts https://www.facebook.com/RealInvestmentAdvice/ https://www.linkedin.com/in/realinvestmentadvice/ #InvestingAdvice #MidtermElection #Inflation #CostOfLiving #NancyPelosi #FederalReserve #InterestRates #RecessionFatigue #HoustonAstros #WorldSeries #Markets #Money #Investing

(10/24/22) Comcast Cable outage coincides with Astro's weekend watch parties as the home team advances to the World Series. Again. Market Commentary: Setting up for some nice action to end the month, with a possible change in Fed stance on interest rates. The top concerns this election season: Inflation and the economy. The problems from un-educated voters; Nancy-nomics, Inflation, and the cost of living. Is the Fed thinking about talking about a change in interest rate stance? There is no middle class. Don't forget to sell into the rally; there's no place to hide. Odds for a sector rotation in 2023, and the importance of being willing to sell. SEG-1: World Series & Comcast Outage; Markets Set up for Action SEG-2: The Danger of Being an Un-educated Voter: Nancy-nomics SEG-3: Is the Fed Thinking About Talking About Relaxing Rate Hike Pace? SEG-4: Pre-Open Market Commentary; When There's No Place to Hide Hosted by RIA Advisors Chief Investment Strategist Lance Roberts, CIO Produced by Brent Clanton, Executive Producer -------- Watch today's show on our YouTube channel: https://www.youtube.com/watch?v=NqtqwhHcnNg&list=PLVT8LcWPeAugpcGzM8hHyEP11lE87RYPe&index=1&t=2670s -------- Our Latest "Three Minutes on Markets & Money: "Can Markets Muster Continuation of the Rally?" is here: https://www.youtube.com/watch?v=pfhB8hM2yjE&list=PLVT8LcWPeAujOhIFDH3jRhuLDpscQaq16&index=1 -------- Our previous show is here: "The Fed's Next Crisis" https://www.youtube.com/watch?v=bAGKcQyfCas&list=PLVT8LcWPeAugpcGzM8hHyEP11lE87RYPe&index=1&t=2805s -------- Articles mentioned in this podcast: "Recession Fatigue” As Consumers Begin To Break" https://realinvestmentadvice.com/recession-fatigue-as-consumers-begin-to-break/ -------- Video's referenced in this broadcast: "Who Will Blink First? The Fed, The Bond Market, Or The Bears?" | Lance Roberts & Adam Taggart https://www.youtube.com/watch?v=-KL-MO36Wn4&list=PLVT8LcWPeAuh0I07NdQcssCvh6_yDa9bz&index=1 --------- Get more info & commentary: https://realinvestmentadvice.com/newsletter/ -------- SUBSCRIBE to The Real Investment Show here: http://www.youtube.com/c/TheRealInvestmentShow -------- Visit our Site: www.realinvestmentadvice.com Contact Us: 1-855-RIA-PLAN -------- Subscribe to RIA Pro: https://riapro.net/home -------- Connect with us on social: https://twitter.com/RealInvAdvice https://twitter.com/LanceRoberts https://www.facebook.com/RealInvestmentAdvice/ https://www.linkedin.com/in/realinvestmentadvice/ #InvestingAdvice #MidtermElection #Inflation #CostOfLiving #NancyPelosi #FederalReserve #InterestRates #RecessionFatigue #HoustonAstros #WorldSeries #Markets #Money #Investing

You've done your research, gathered your materials and are ready to launch your side hustle. Now what? Keep GOING. This is the time to reevaluate, regroup, and dig deeper. A lot of side hustlers who get to this point will start to lose the spark they had when they first started. In episode 319, I'm giving you the tips to keep that same energy and build your side hustle into a sustainable business.  Tips shared include: How to affirm yourself to build confidence  The next steps to stay on track with your goals How to continue to find inspiration  I'm also hosting a live Side Hustle Bootcamp next week. Whether you've started your side hustle or are still trying to get it off the ground, this challenge is designed to help you get out of your head and into action. Go to sidehustlepro.co/bootcamp to sign up! Check out this episode and others on Apple Podcasts, Spotify, and YouTube  This episode is brought to you by: Comcast RISE is one of the best opportunities for small business owners! It is a multi-year, multi-faceted initiative designed to help strengthen small businesses owned by women of color and people of color. To date, Comcast RISE has helped over 9,500 small businesses across the U.S. with marketing, media, or technology upgrades FOR FREE—and your business could be next!  Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Plus even winners can apply again for a different grant! Go to sidehustlepro.co/comcastrise to learn more and apply. The Side Hustle Pro Bootcamp I'm hosting a live Side Hustle Bootcamp next week. Whether you've started your side hustle or are still trying to get it off the ground, this challenge is designed to help you get out of your head and into action. Go to sidehustlepro.co/bootcamp to sign up! ShopifySign up for a FREE trial at shopify.com/hustlepro to start selling online today. Check out this episode and others on Apple Podcasts, Spotify, and YouTube  Links mentioned in this episode My Old Blog  Wordpress Theme Detector Side Hustle Pro Bootcamp Podcast Moguls Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rss Announcements Join our Facebook Community If you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Guest Social Media Info Side Hustle Pro – @sidehustlepro #SideHustlePro

Our elders weren't wrong when they said “You'll never know until you try”, okay! When starting your side hustle, all the research in the world can't compare to actually launching and testing it out. This may feel like the hardest part, but don't let perfectionism get in the way. You've already done all the prep work, now it's time to see the fruit of your labors. In episode 318, you'll learn the steps needed to launch the side hustle of your dreams. This is part three of the Side Hustle Pro Bootcamp series, where I teach you how to start your side hustle.  In the episode we discuss: How to put yourself out there and get your side hustle recognized as a brand What platforms you'll need to set up  How to be brave and just start  The Side Hustle Bootcamp is designed to help busy, multi-passionate professionals just like you discover your perfect side hustle and get it up and running. Join us over at sidehustlepro.co/bootcamp Check out this episode and others on Apple Podcasts, Spotify, and YouTube  This episode is brought to you by: Comcast RISE is one of the best opportunities for small business owners! It is a multi-year, multi-faceted initiative designed to help strengthen small businesses owned by women of color and people of color. To date, Comcast RISE has helped over 9,500 small businesses across the U.S. with marketing, media, or technology upgrades FOR FREE—and your business could be next!  Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Plus even winners can apply again for a different grant! Go to sidehustlepro.co/comcastrise to learn more and apply. Links mentioned in this episode My Old Blog  Wordpress Theme Detector Side Hustle Pro Bootcamp Podcast Moguls Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rss Announcements Join our Facebook Community If you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Guest Social Media Info Side Hustle Pro – @sidehustlepro #SideHustlePro 

Heather Orrico/Comcast Business Comcast Business offers Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise Solutions to help organizations of all sizes transform their business. Powered by an advanced network, and backed by 24/7 customer support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business is the nation's largest […] The post Heather Orrico with Comcast Business, Sara Orton with Aflac Cancer Center, and Benji Hollis with Chick-fil-A Peach Bowl appeared first on Business RadioX ®.

So, you've figured out the side hustle you want to pursue. Now what's the next step? Hint: It's finding your audience.I'm not talking about just anyone who might come across your side hustle, I'm talking about the specific person who needs and wants what you're offering! It's time to get creative and identify who it is you're talking to, and I've got a roadmap to help you do so. This episode is part two of the Side Hustle Pro Bootcamp series, where I teach you how to start your side hustle.  In this episode we discuss: How to identify your customer/audience by understanding their habits The benefits of getting hyper-specific in your research  How to reach out to the customer you identify as your target audience  This episode is brought to you by: Comcast RISE is one of the best opportunities for small business owners! It is a multi-year, multi-faceted initiative designed to help strengthen small businesses owned by women of color and people of color. To date, Comcast RISE has helped over 9,500 small businesses across the U.S. with marketing, media, or technology upgrades FOR FREE—and your business could be next!  Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Plus even winners can apply again for a different grant! Go to sidehustlepro.co/comcastrise to learn more and apply. The Side Hustle Pro Bootcamp The Side Hustle Bootcamp is designed to help busy, multi-passionate professionals just like you discover your perfect side hustle and get it up and running. Join the FREE Side Hustle Pro Bootcamp to get weekly live sessions with me, plus weekly check in emails, accountability inside of the Side Hustle Pro Facebook community, and a recap guide at the end of the bootcamp! Join here: sidehustlepro.co/bootcamp Check out this episode and others on Apple Podcasts, Spotify, and YouTube  Links mentioned in this episode Side Hustle Pro Bootcamp Podcast Moguls  Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rss Announcements Join our Facebook Community If you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Guest Social Media Info Side Hustle Pro – @sidehustlepro #SideHustlePro 

➡️ Like The Podcast? Leave A Rating: https://ratethispodcast.com/successstory   ➡️ About The Guest⁣ As President of Comcast's West Division for eleven years, Steve White created a culture defined by Working Together To Win Together. Driven by continuous learning, radical responsibility, and an unwavering commitment to excellence, Comcast's West Division became a pacesetter by delivering industry-leading results. Steve White was responsible for all Comcast Cable operations in the Western U.S., leading nearly thirty thousand employees, serving almost ten million customers, and driving annual revenue of nearly $18 billion. Steve launched his Comcast career in 1996 as Regional Vice President, invigorated by a successful tenure at Colgate-Palmolive where he managed the overall toothbrush business to register a 430% net sales increase. A commitment to his why and the influence of mentors enabled him to demonstrate consistent growth for his teams and divisions, which led to increasing leadership responsibilities. Today, Steve applies that same winning philosophy to his new post as President, Special Counsel to the CEO of Comcast. ➡️ Show Links https://www.instagram.com/stevewhiteinc/  https://twitter.com/stevewhiteinc/  https://www.linkedin.com/in/stevewhiteinc/   ➡️ Podcast Sponsors HUBSPOT - https://hubspot.com/ NORD VPN - https://nordvpn.com/successstory/  MANSCAPED - https://manscaped.com/ (Promo Code: 20success) ➡️ Talking Points⁣ 00:00 - Intro 04:07 - Steve White's origin story 08:15 - Why was “Uncompromising” the title of Steve's book? 09:27 - At what point in his life did Steve discover his purpose? 17:08 - What is meant by a “Table of Prosperity”? 20:12 - The tactics Steve White uses to manage his organization 27:09 - Best hiring tactics 31:26 - Focusing on the real prize and how it keeps you aligned with your purpose 33:32 - “Living life like a learning lab” 37:31 - The significance of Steve White embracing a crooked path in life 40:35 - How does Comcast look at innovation and evolution as an organization? 49:06 - Which path from Steve's book resonates with him the most? 54:23 - Where can people connect with Steve White? 55:49 - The biggest challenge Steve ever faced in his life 56:15 - The most impactful person in Steve White's life 56:42 - Steve White's book or podcast recommendation 57:28 - What would Steve tell his 20-year-old self? 57:59 - What does success mean to Steve White? Learn more about your ad choices. Visit podcastchoices.com/adchoices

#168 - What separates the top Realtors from the rest? Follow up. The gold is in the follow up. On this episode of The Real Estate UnSalesperson podcast, we're going to learn to master follow up with Deb Brown Maher.Why is follow up so important? A high percentage of buyers and sellers are not going to be ready to sign a contract with you the first time you meet. Maybe they are just gathering information, or maybe they are interviewing other Realtors, or maybe they just haven't made a final decision yet if they want to move.How do you set yourself apart from the other Realtors that your potential clients may talk to? With your follow up. Very few Realtors follow up. If the client is not right in front of them, they forget about them. If you do follow up, you will be in the minority of Realtors and that is a good thing. You will have very little competition. You will also impress your potential clients with your interest in serving them.So, how should you follow up? When should you contact them? What should you say? Deb Brown Maher provides some excellent insights on this podcast on how to follow up in a manner that your clients want.Meet Deb Brown MaherDeb Brown Maher is a sales coach, author and speaker who helps business owners make more sales by shifting their perspective —  from convincing prospects to buy, to being of service to them. She is passionate about selling from a position of integrity and shares her methods in Sell Like Jesus: 7 Characteristics of Christ for Ethical Sales. Deb got started in sales at the ripe old age of eight when she sold handmade potholders door to door and learned how a sale can brighten two people's day – hers and her customer's. She honed her approach with companies small and large including Lucent Technologies, Hershey Foods, Computer Associates and Comcast Cable.As the owner of Deb Brown Sales, Deb has used the Sell Like Jesus approach to help hundreds of business leaders increase sales by 50-100% in just 12 months.  Learn more at www.debbrownsales.com.Deb is also a fine artist who paints as a creative expression of worship inspired by and given back to God. She starts with a blank canvas, and no specific image in mind as onlookers watch her paint. Deb seeks guidance from the Holy Spirit for what the Lord wants to make manifest to those observing.  Everyone experiences the unfolding of God's visual message real-time as He gives revelation, healing, and peace directly to everyone through the painting, according to each one's needs. Her artwork is available at www.worshipfulart.com.Sales Is An Honorable ProfessionSales is an honorable profession if done properly. As Deb says, a sale can brighten two people's day, yours and your client's.Don't miss this episode of The Real Estate UnSalesperson podcast. It will both educate and entertain you. Let's master follow up with Deb Brown Maher!Get The UnSalesyGram Newsletter!How would you like to get some great ideas on how to successfully sell real estate in an unsalesy manner delivered to your inbox along with some inspiration and motivation? Sign up for my free UnSalesyGram Newsletter here!Mortgage Connects, an MGIC PodcastInsights and tips from top mortgage industry pros!Listen on: Apple Podcasts SpotifySupport the show

92. Shane Portfolio - Why "Priority" is Singular  “A culture is defined by the worst behavior you are willing to accept.” — Shane Portfolio Guest Info: Shane is a 14-year veteran of the U.S. Army, where he was a Platoon Sergeant recognized as a Top Gun for Colorado and served as a leadership instructor for Combat Arms Units. Shane is also a lifelong learner; after earning his Bachelor of Science at Metropolitan State University of Denver in Computer Information Systems and Management Science, he went on to earn several advanced degrees, including master's degrees in Organizational Leadership from Regis University and in Telecommunications from Denver University. He is now in his PhD program focused on diversity and inclusion in the technology industry, with an expected completion of 2022.  Shane Portfolio is Senior Vice President of Field Operations Engineering for Comcast Cable leading the company's One Network, XOC, Headend Operations and Plant Maintenance organizations. Most recently, he served as Senior Vice President of Technical Operations and Engineering for Comcast Cable's West Division, with responsibility for engineering, technical operations and advanced services for more than six million customers. Shane oversaw the Division's fiber network and IP-based infrastructure. He also led the Division's technical operations and engineering teams responsible for testing and deployment of new technologies and resources to deliver innovative new products and services as well as a reliable network and customer experience. Previously, Shane served as Regional Vice President of Engineering for the California region, responsible for the oversight, guidance, direction and vision for all technical engineering aspects throughout the Comcast California footprint. With a career at Comcast spanning 23 years, his journey has taken him from the Central Division's Engineering and eXcellence in Operations Centers (XOC), which monitors the network around the clock to identify and address issues that could impact service for multiple customers, to the National Engineering and Technical Operations center, which oversaw Comcast's nationwide backbone and wholesale organization, to leadership roles in IP Operations and network capacity planning. Shane's extensive experience, leadership ability, and passion continues to assist with setting the pace and direction of the Engineering teams across the enterprise. Favorite Quote: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” —  Dr. Maya Angelou  R.O.G. Takeaway Tips: The Great Reset: Mission clarity. Do you see the value and purpose of the work you do each day? What is fulfilling about your current role? Is the mission of my organization clear to you? Does it inspire you to bring your best energy to work? Are you making a creative contribution to the mission? Career growth. In what ways are you growing? You listen to podcasts to grow – that's admirable. In what other ways are you growing? What opportunities are available to you within your organization? How are you taking responsibility for your continual improvement? Do you see an opportunity for development and advancement? Is it a career or a job? Curiosity culture – is your voice heard? Can you ask questions? Are you encouraged to be curious? That sense of wonder is the missing ingredient in any Fixed mindset, stagnant culture, situation, and relationships. How well do you model a growth mindset.? For example: are you inspired by the success of others or do you judge them as lucky or brown nosers? Do you see challenges as opportunities for growth or unfortunate things happening TO you? Growth mindset is something we can practice daily. Two more: Focus on your priority Prioritize self-care Resources: Shane Portfolio on LinkedIn (in/shaneportfolio) Shane Portfolio — Comcast.com Shane Portfolio Bio Network Diversity Index Quiz Coming Next: Episode 93: Generous Leader Coaching Tip on Crucial Conversations with Shannon Cassidy Credits: Shane Portfolio, Sheep Jam Productions, Host Shannon Cassidy, Bridge Between, Inc.   If you'd like to experience this episode with closed captions, please listen on Podbean: Episode #92. Shane Portfolio - Why ”Priority” is Singular

@UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel @johnidemeatri Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

Urban Grind Radio Show featuring Kidd Pryde and Don Relent.  @UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel @johnidemeatri Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

Urban Grind Radio Show feat. Aksel, Eddie Derche, Jamie Lynn, Ismael Rosa.    @UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel @johnidemeatri Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

In the communications world, it doesn't get much bigger than Comcast. With three massive arms of the business, including NBC Universal, Comcast Cable, and Sky, Comcast touches millions of customers every day. As Comcast's EVP, CTO, and CIO, Rick Rioboli is responsible for providing excellent customer service, innovating future technologies, and curating the next generation of technical professionals. Learn more about his servant leadership style and the aggressive way Comcast is training current and future technologists that keep Comcast on the cutting edge of all they do.Also, check out the rest of our communications series featuring companies covering a broad spectrum of connectivity, latency, networking, and surveillance with leaders from Zayo, Phenix Real Time Solutions, and Axis Communications.Tune in to learn:How Comcast is shifting from using AI on products to also on the business end (10:27)About Comcast's 10G service (12:59)How the future of customer service is personalized and proactive (19:00)About the flywheel of good company culture (24:33)How to develop world-class tech talent (27:36)What's one of the craziest IT problems Rick has ever solved (39:07)Mentions:"Raising the Stakes at Comcast with CIO Rick Rioboli"(First episode of IT Visionaries)Comcast 10G Comcast Grows to CodeIT Visionaries is brought to you by Salesforce Platform. If you love the thought leadership on this podcast, Salesforce has even more meaty IT thoughts to chew on. Take your company to the next level with in-depth research and trends right in your inbox. Subscribe to a newsletter tailored to your role at Salesforce.com/newsletter.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Urban Grind Radio is brought to you by @halloffades.official Barbershop 2531 W Lake St in Melrose Park. Hit them up for your fades, shaves and graphics. Call 708-410-2016 for your appointment today @UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

Urban Grind Radio is brought to you by @halloffades.official Barbershop 2531 W Lake St in Melrose Park. Hit them up for your fades, shaves and graphics. Call 708-410-2016 for your appointment today @UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

Urban Grind Radio with Byron Chicago Krush, Chef D Ignite Catering, Dr. Ephraim Martin Chicago Music Awards, Poet Jeronimo Speaks Urban Grind Radio is brought to you by @halloffades.official Barbershop 2531 W Lake St in Melrose Park. Hit them up for your fades, shaves and graphics. Call 708-410-2016 for your appointment today @UrbanGrindRadio Hosted by DJ Threestacks @dj_threestacks @treasurnecole @ocho_mexico @1infamous9 @call_me_ninalove @triunfona_chantel Urban Grind TV Services: Music Video Promo, BET+ Shade 45 Placements + TV interviews, Radio Interviews, Web Design, Commercials, Event Coverage, Email Blasts, Playlist Curation, Photoshoots, Press Release, Brand Management and Artist Management.⁠ Urban Grind TV + Radio Submissions:⁠ Radio@UrbanGrindTV.com⁠ Powered by:⁠ @UrbanGrindTV

Join Ben as he interviews Uncompromising author, Steve White about his path from the housing projects to the board room. Steve's remarkable journey is one of vision, grit, and a relentless focus on possibility and purpose. Steve will discuss the lessons that have shaped him and the principals he follows in order to live a life with more fulfillment, purpose, and a lasting legacy.About Steve WhiteSteven A. White grew up as the son of a fiercely determined and hard-working single mother. His family moved often in the hopes of creating a better life and future. From Florida to Georgia and eventually Indiana, Steve was influenced by his mother's strong will and work ethic.As President of Comcast's West Division for eleven years, Steve White created a culture defined by Working Together To Win Together. Driven by continuous learning, radical responsibility, and an unwavering commitment to excellence, Comcast's West Division became a pacesetter by delivering industry-leading results. Steve White was responsible for all Comcast Cable operations in the Western U.S., leading nearly thirty thousand employees, serving almost ten million customers, and driving annual revenue of nearly $18 billion. Today, Steve applies that same winning philosophy to his new post as President, Special Counsel to the CEO of Comcast.

Welcome back to Season 2, Episode 152 of the Asian Hustle Network Podcast! We are very excited to have Carey Lai on this week's show. We interview Asian entrepreneurs around the world to amplify their voices and empower Asians to pursue their dreams and goals. We believe that each person has a message and a unique story from their entrepreneurial journey that they can share with all of us. Check us out on Anchor, iTunes, Stitcher, Google Play Music, TuneIn, Spotify, and more. If you enjoyed this episode, please subscribe and leave us a positive 5-star review. This is our opportunity to use the voices of the Asian community and share these incredible stories with the world. We release a new episode every Wednesday and Saturday, so stay tuned! Carey Lai is a Founding Member and Managing Director at Conductive Ventures with $450M in AUM focused on investments in the areas of software, hardware, technology-enabled services, and blockchain. Carey has over 18 years of venture capital and technology experience. Prior to Conductive Ventures, Carey spent over four years investing at Intel Capital focused on Internet and enterprise software companies. His portfolio included 500Friends (acquired by Dentsu), Box (BOX), BrightEdge, Gigya (acquired by SAP), Kabam (acquired by Netmarble), Nexmo (acquired by Vonage), Onefinestay (acquired by AccorHotels), Sprinklr (CXM), and SweetLabs. Prior to Intel Capital, Carey worked at Institutional Venture Partners (IVP) where he focused on rapidly growing later-stage and growth-equity investments in Internet & enterprise software companies. He actively worked with the following IVP portfolio companies: ArcSight (ARST), At Road (ARDI), Business.com (DEXO), Concur (CNQR), Cortina Systems (acquired by Inphi), Danger (MSFT), Data Domain (EMC), Mobile365 (SAP), SuccessFactors (SFSF), Synchronoss (SNCR) and Yodlee (YDLE). Carey also worked in the Technology Investment Banking Group at Bank of America Merrill Lynch as an Investment Banking Analyst focused on the software and financial technology sectors. His transaction experience included offerings for some of the leading technology companies in the world, including Blackbaud Software (BLKB), Computer Associates (CA), Hewlett Packard (HPQ), and Sungard Data Systems (SDS), and Tibco Software (TIBX). Earlier in his career, Carey worked at eBay in Business Development. Carey has an M.B.A. from the Wharton School of Business at the University of Pennsylvania. He also graduated with a B.A. in International Economics from the University of California Los Angeles. Asian Hustle Network knows how important it is for small business owners to have access to tools and resources that help them thrive, which is why we have partnered with Comcast RISE, a multi-year, multi-faceted initiative launched in October 2020 to help strengthen small businesses hit hard by COVID-19 with FREE services! They have already provided nearly 8,000 POC- and Female-owned small businesses - and yours could be next! Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Comcast RISE is now accepting applications from people of color-owned or women-owned, small businesses. Learn more and apply at bit.ly/RISEQ1_Podcast_AHN and share with all your fellow business owners. To stay connected within the AHN community, please join our AHN directory: bit.ly/AHNDirectory --- Support this podcast: https://anchor.fm/asianhustlenetwork/support

Comcast today announced it will award $1 million in grants to 100 small businesses owned by women and people of color, including Black, Indigenous, Hispanic, and Asian American owners, among others, in Allegheny County. Eligible businesses can access and submit applications at www.comcastrise.com from June 1-14. Pittsburgh is one of five locations, including Atlanta, Detroit, Philadelphia, and Twin Cities, that was selected to award a $10,000 grant to 100 local businesses from the Comcast RISE Investment Fund, for a total of $5 million across 500 businesses. This will bring to $16 million the amount awarded since the inception of the Investment Fund. The first round of the Comcast RISE Investment Fund, announced in April of 2021, provided $5 million in grants to 500 small businesses owned by people of color in five cities: Philadelphia/Chester, Houston, Atlanta, Chicago and Detroit. Round two was announced in September of 2021, providing $6 million in grants to 600 small businesses in six locations: Miami, Houston, Oakland, Seattle, the Twin Cities, and Washington, D.C. To help drive awareness about round three of the program and provide additional support, training, and mentorship, Comcast has also awarded support to Neighborhood Allies, the Mon Valley Initiative and the University of Pittsburgh Institute for Entrepreneurial Excellence. Recipients will be announced later this summer. The monetary grants made through the Investment Fund complement the ongoing Comcast RISE core program, which has provided more than $50 million in technology and marketing resources to more than 8,000 entrepreneurs nationwide since RISE began in November of 2020. These resources, which have gone to 19 businesses in Western PA, include a TV campaign; production of a TV commercial or consulting services from Effectv, the advertising sales division of Comcast Cable; or computer equipment, internet, voice or cybersecurity from Comcast Business. Together, the Investment Fund and core program will support 13,000 small businesses owned by women and people of color, including Black, Indigenous, Hispanic, and Asian American owners, among others, by the end of 2022.   Comcast RISE, which stands for “Representation, Investment, Strength and Empowerment,” was formed to give small businesses owned by people of color, from bakeries and barber shops to childcare centers and cleaning services, the grants needed to not just survive, but thrive. In November 2021, Comcast RISE announced a major expansion to all women-owned businesses nationwide

How do we create a winning culture combining 21st century leadership with old school principles? That's one question host Jeffrey Hayzlett asks Steve White on this episode of All Business. He's the President & Special Counsel to the CEO at Comcast Cable and he's also here to discuss his journey to reach the American Dream, 7 tips for discovering our purpose & why getting fired was the best thing that happened to him.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Welcome back to Season 2, Episode 144 of the Asian Hustle Network Podcast! We are very excited to have Jessica Woo on this week's show. We interview Asian entrepreneurs around the world to amplify their voices and empower Asians to pursue their dreams and goals. We believe that each person has a message and a unique story from their entrepreneurial journey that they can share with all of us. Check us out on Anchor, iTunes, Stitcher, Google Play Music, TuneIn, Spotify, and more. If you enjoyed this episode, please subscribe and leave us a positive 5-star review. This is our opportunity to use the voices of the Asian community and share these incredible stories with the world. We release a new episode every Wednesday and Saturday, so stay tuned! Originally from LA's Koreatown but native to Las Vegas, a 35-year-old mother of three darling girls (Adeline 10, Maxine 8, and Olive 3), Jessica Woo, has recently seen massive success as a viral lifestyle content creator on TikTok for her creative and aesthetically magical short clips of assembling simple, yet strikingly beautiful DIY bento-style lunches with mom's unique, loving touch. After starting her TikTok account (@sulheejessica) in January 2020, Jessica has surpassed over 5 million followers eagerly watching and sharing her cooking and lunch videos mixed in with DIY, family fun, beauty, and lifestyle clips. Asian Hustle Network knows how important it is for small business owners to have access to tools and resources that help them thrive, which is why we have partnered with Comcast RISE, a multi-year, multi-faceted initiative launched in October 2020 to help strengthen small businesses hit hard by COVID-19 with FREE services! They have already provided nearly 8,000 POC- and Female-owned small businesses - and yours could be next! Qualifying businesses can apply to receive consulting, media and creative production services from Effectv, the advertising sales division of Comcast Cable, or technology upgrades from Comcast Business. Comcast RISE is now accepting applications from people of color-owned or women-owned, small businesses. Learn more and apply at bit.ly/RISEQ1_Podcast_AHN and share with all your fellow business owners. To stay connected within the AHN community, please join our AHN directory: bit.ly/AHNDirectory --- Support this podcast: https://anchor.fm/asianhustlenetwork/support

How does a poor kid from the housing projects make it to the corporate boardroom? For Steve White, it's the result of an uncompromising attitude and work ethic. President of Comcast's West Division for eleven years, Steve launched his career in 1996 as Regional Vice President. A commitment to his why and the influence of mentors enabled him to demonstrate consistent growth for his teams and divisions, which led to increasing leadership responsibilities. Driven by continuous learning, radical responsibility, and unwavering commitment to excellence, Comcast's West Division became a pacesetter by delivering industry-leading results. Steve White was responsible for all Comcast Cable operations in the Western U.S., leading nearly thirty thousand employees, serving almost eleven million customers, and driving annual revenue of nearly $18 billion. If the West Division was a stand-alone company, it would be one of the top 150 companies in America. Today, Steve serves the role of Special Counsel to the CEO of Comcast Cable, the largest division of Comcast Corporation and one of the top 20 companies in the U.S. Giving back and paying it forward are two of Steve White's life values. He has lived in Denver for more than ten years and champions causes related to family and education, such as the Denver Scholarship Fund. He serves on the board of directors for New Leaders, which focuses on the development of public school principals. Steve recently published his masterpiece of a book, Uncompromising: How an Unwavering Commitment to Your Why Leads to an Impactful Life and a Lasting Legacy. Inspired by the lessons from every stage of life, and the people who influenced him along the way, form the basis of his overarching message: An uncompromising life is one where you stay true to what is important to you, what you believe in, and what you love. An uncompromising approach to life means you are fiercely independent, radically responsible, scrappy, and possess an undistracted mindset. It also means you have an unwavering commitment to your fight, which is defined by your core values, passion, and purpose. You uphold the courage of your convictions, stay locked in on your goals, get up when you fall and continue to forge ahead. What you'll learn in this episode: Why finding your purpose is so important How Steve's hardships influenced his life and business core How positive influence and reinforcement are essential to unleash potential  How setting the bar of expectations right can be a powerful driver for growth How to best support your team during leadership development Why defining success is key before developing a plan What the “7 Pathways” to success are Additional Resources: Website: https://www.stevewhitespeaks.com/ LinkedIn: https://www.linkedin.com/in/stevewhiteinc/  Facebook: https://www.facebook.com/SteveWhiteInc/ Twitter: https://twitter.com/SteveWhiteInc    Steve's Podcast Appearances: https://www.stevewhitespeaks.com/appearances/  New Leaders Organization: https://www.newleaders.org/members/steve-white  Uncompromising Book:  Buy on Website  Buy on Amazon

Name: Steve White Current Title: President, Special Counsel to CEO, Cable Division - Comcast Cable Location: Greenwood Village, CO   About Steve: As President of Comcast's West Division for 11 years, Steve White created a culture defined by Working Together To Win Together. Driven by continuous learning, radical responsibility, and an unwavering commitment to excellence, Comcast's West Division became a pacesetter by delivering industry-leading results. Steve White was responsible for all Comcast Cable operations in the Western U.S., leading nearly thirty thousand employees, serving almost ten million customers, and driving annual revenue of nearly $18 billion.   Steve launched his Comcast career in 1996 as Regional Vice President, invigorated by a successful tenure at Colgate-Palmolive where he managed the overall toothbrush business to register a 430% net sales increase. A commitment to his why and the influence of mentors enabled him to demonstrate consistent growth for his teams and divisions, which led to increasing leadership responsibilities.   Today, Steve applies that same winning philosophy to his new post as President, Special Counsel to the CEO of Comcast. Steve is the author of Uncompromising: How an Unwavering Commitment to Your Why Leads to an Impactful Life and Lasting Legacy. DURING THIS EPISODE YOU'LL LEARN: How to "live life as a learning lab" and embrace life's lessons Why understanding your purpose is important to success How to surround yourself with people leading impactful lives How to realize the American dream despite the obstacles How to navigate uncertainty  For complete show notes and resources mentioned for this episode go to: blacktobusiness.com/90 Thank you so much for listening! Please support us by simply rating and reviewing our podcast!

How does a kid from the housing projects make it to the corporate boardroom? For Steve White, the climb from the housing projects to the corporate boardroom was the result of an uncompromising attitude and work ethic. As president of Comcast's West Division for eleven years, Steve was responsible for all Comcast operations in the Western U.S., leading nearly thirty thousand employees, serving almost eleven million customers, and driving annual revenue of nearly $18 billion. Today, Steve serves the role of special counsel to the CEO of Comcast Cable—the largest division of Comcast Corporation and one of the top 20 companies in the U.S. He is the author of the book, Uncompromising: How an Unwavering Commitment to Your Why Leads to an Impactful Life and a Lasting Legacy. Today we're going to discuss Steve's journey and what it REALLY takes to rise beyond your circumstances and live a life of impact, purpose and success. What We Discuss with Steve White in This Episode Learning the value of hard work, family, and teamwork Living your life with purpose The American Dream is available Finding your WHY The gift of adversity Radical responsibility Be careful who you surround yourself with The 7 pathways to success and impact The mindset of You Inc. Navigating the Great Resignation as an employee and as a leader Daily habits for success Compete against yourself not others Episode Show Notes: https://leadersoftransformation.com/podcast/leadership/419-uncompromising-success-with-steve-white 

Comcast President and Special Counsel to the CEO, Steve White, continues with part two of  "Navigating a Promotion and Organizational Success." In episode 2, Steve, discusses employee growth from an organizational and employee perspective. Organizationally, he shares how leaders can and should ensure their teams are experiencing growth, fair promotions,  and healthy cultures.  He candidly discusses the need for termination of those leaders who disrespect employees or are not living the organization's values.  He also lays out a process to build systems that break down walls of communication for the overall organizational  good.At the employee level, he offers honest thoughts about work-life balance, referring to it as "work-life integration." He suggests focusing on the long-game and self-reflecting, especially if you failed to receive a deserved promotion. And, for those of you who aspire to be the next President or CEO of a company,  he provides realistic feedback - "You won't become president working 100% remotely or 9-5; growth requires an adjustment." As President of Comcast's West Division for eleven years, launching his career in 1996 as Regional Vice President, Steve's insight is rich in wisdom. He was responsible for all of Comcast Cable operations in the Western U.S., leading nearly thirty thousand employees, serving almost ten million customers, and driving annual revenue of nearly $18 billion. His new book Uncompromising: How an Unwavering Commitment to Your Why Leads to an Impactful Life and a Lasting Legacy , is available on Amazon, Barnes and Noble and SteveWhiteSpeaks.com.

As president of Comcast's West Division for eleven years, Steve White created a culture defined by the catchphrase “Working Together to Win Together.”Driven by continuous learning, radical responsibility, and an unwavering commitment to excellence, the West Division became a pacesetter by delivering industry-leading results. Steve was responsible for all Comcast Cable operations in the Western U.S., leading nearly 30,000 employees, serving over 11 million customers, and driving annual revenue of nearly $18 billion.Today, Steve applies the same winning philosophy to his new post as president and special counsel to the CEO of Comcast Cable.During the interview, we discuss…Steve's path from the housing projects to president of Comcast Westhow the phrase “Working Together to Win Together” impacted the culture of Comcastgiving back and paying forward7 pathways to help you identify and live your whyhow living your why leads to an impactful, lasting legacyaddressing DEI (Diversity, Equality, Inclusion) in the workplacehow to cultivate greater employee retention during this unique time of the “Great Resignation?"qualities to look for in every hireAfter the interview, read Steve's book “Uncompromising: How an Unwavering Commitment to Your Why Leads to an Impactful Life and a Lasting Legacy.” https://www.amazon.com/Uncompromising-Unwavering-Commitment-Impactful-Lasting/dp/1637582390Follow Steve online:LinkedIn: https://www.linkedin.com/in/stevewhiteincFacebook: https://www.facebook.com/SteveWhiteIncInstagram: https://www.instagram.com/stevewhiteinc

Customer Obsession with Charlie Herrin In this episode of the CrossLead podcast, host David Silverman speaks with Charlie Herrin, President of the Technology, Product, Xperience organization within Comcast Cable. They focus on the leader's role in creating a compelling vision and building a narrative in support of it. Charlie talks about his obsession with the customer and how technology can meaningfully improve a customer's life. He also discusses his personal routines and leadership development philosophy as well as his approach to leading change at scale and how you measure progress.“For me, innovation is not feature matching. Innovation is making someone's life better.” – Charlie Herrin [14:26]“People need to have purpose in what they're doing and it's not just a job. It's not just working on technology. It's not just writing code or creating a design. You're doing it for an end goal.” – Charlie Herrin [18:59]“The role of the leader is to lead and to model the behavior they want to see.” – Charlie Herrin [22:47] Resources A Walk Across America by Peter JenkinsCenter For Creative LeadershipTeam of Teams: New Rules of Engagement for a Complex World by General Stanley McChrystal, Tantum Collins, David Silverman and Chris FussellThe Outsiders : Eight Unconventional CEOs and Their Radically Rational Blueprint for Success by William Thorndike Want to discuss some of these topics directly with Dave? Join the CrossLead LinkedIn Group. Episode Transcript DaveWelcome to the CrossLead podcast. I’m your host, Dave Silverman at CrossLead. We exist to help teams, individuals achieve and sustain optimum performance. In today’s episode, I had the pleasure of speaking with Charlie Herrin. Charlie serves as the president of the Technology Product Experience Organization within Comcast Cable.When I first met Charlie in 2015, he had just transitioned to the role of leading the customer experience division. He knew the team tasked with the largest NPS implementation in North America at the time. In today’s episode, we focus on the leader’s role in creating a compelling vision and building a narrative in support of it. We talk about his obsession with a customer and how technology can meaningfully improve a customer’s life. Charlie discusses his personal routines and leadership development philosophy. We talk about his approach to leading change at scale and how you measure progress. A proud father, husband, outdoorsman, an amateur photographer. Charlie’s humility and empathetic leadership style makes him a truly world class leader. Thank you for tuning in. Hope you enjoy the conversation that I have with my friend and mentor Charlie Herrin.Good morning, good afternoon, welcome to the CrossLead podcast. Today, we’re joined with Charlie Herrin, who serves as the president of technology product experience for Comcast Cable. Today we’re going to talk about leadership and we’re going to go back and talk about the leadership development from Charlie’s perspective over his career. So, Charlie, thanks for joining us today. I really appreciate you being here now.CharlieThank you. David, it’s good to be here and appreciate it.DaveSo let’s, let’s go through your life journey and example of leadership, but take me back to where you grew up in, and some of those are formative early experiences in your life.CharlieI grew up in a town called Ponca City, Oklahoma. My dad was a chemist and Conoco had their big R&D facility there. So it was a good town to grow up in a lot of opportunities for kids. Oklahoma was, you know, like most kids, I was sort of bored of where I grew up. I was really, really focused on backpacking and camping.I had read a book called Walk Across America by Peter Jenkins, and it really, I just woke me up to the idea of outdoors because my dad is not an outdoorsman.DaveHow old were you when you read that book?CharlieI was 13 and 13. It’s actually I read the National Geographic articles. That he wrote first and then. And then read the book. But you know, that got me into scouting, which I joined largely because they were going backpacking. In New Mexico, and I wanted to do that. And my other passion was soccer. I play a lot of soccer. I was I’m old enough to remember it was actually the first time they had. Started in my city. So I was like on the first team.But I spent a lot of time doing that. And so I was always outside. And when I went to college, which was at the University of Washington, it was largely to go to the Pacific Northwest again. I had this kind of bug for being in the outdoors, and I just wanted to to be someplace where I could experience a lot of adventure that way. Toyed with soccer at the University of Washington, but they’re far better than I am. So I did not go down that path.DaveSo when you got to when you got to Washington University. Talk about, you know, what was your major? I know you were an economics major, but talk about how that sort of shaped you from a from a leadership perspective.CharlieYeah, I went in to college thinking I’d be a history major and kind of pre-law kind of thing and was a pretty good writer. And that’s sort of what I was drawn to. But I ended up taking some economics classes and microeconomics classes. And I was just fascinated by the idea of. Evaluating how consumers make decisions, which is essentially what the, you know, that’s essentially what microeconomics is. Again, I just loved it. And so I kind of really leaned in. But I think from an early point in my life, I was fascinated with the idea of what consumers wanted and how they evaluated their options. And and I think that has served me well. I actually think as I got into the product game. And and consumer experience game and things like that. Is give me a lens that I think a lot of people just don’t use or maybe think about as a first lens. And that’s always my first lens is, you know, how would this benefit me as. A consumer and how would this benefit my family as a consumer? How would this benefit, you know, consumers in my community? And so it was a really formative for me.DaveYeah, it’s amazing that your college major actually was relevant to your job. So I was an oceanography major in college and other than the fact that I like to surf and I was a navy seal. There wasn’t a lot of overlap there.So the fact that you actually took core lessons from that and were able to apply it to to your to your world is pretty remarkable. You come out of university. And what was your first job out of college?CharlieWell, my first job, actually, I thought I was still going to do pre-law. I had taken the LSAT and done extremely well and kind of was off to going to go to law school. Just on a whim I interviewed at Andersen within was Andersen Consulting, its Accenture now. I remember that I took the interview because I was really tired of eating 19 cent boxes of macaroni. I was really, really living on the edge in terms of finances, and I thought, Well, you know, my assets are good for five years and I’ll just go to this interview. But I didn’t really care because I’ve been accepted to law school. And so I just. Sort of answered. However, I wanted to answer.It was a little bit like that Seinfeld episode where George Costanza sort of says the opposite of everything he thinks he should say. And it works for him, and it worked for me. They call me back and said, You hired the guy we hired. And so I went into Accenture Anderson at the time as a developer because that’s how they started everyone.You know, it’s interesting to me, but I found out pretty. Quickly I was in a great developer, but when I was really good. At was requirements and interfacing with with the clients. And again, I think that sensitivity to what they really wanted and needed and being able to add value there. That’s really what drove me. And so I was there for the typical two years and then hired on at McCaw Cellular. Which was the client I was working at. It was exciting. It was an exciting time.DaveAnd when was this, roughly?CharlieWell, this would have been about 94, I heard. OK. Yeah, yeah. What I loved about it was, I don’t know if you guys remember, but you know, in the early, early days of mobile. It was seen as a huge luxury and car phones and the big Motorola brick phones and the average consumer was sort of on to it yet.But I remember in employee orientation there, they showed a video where they told the story about what people really want. And how important communication is and how how important mobility is. Sort of the nomad. They kind of pinned it into, you. Know, we love travel, we love kind of moving around. It got me to really think about an inspiring vision about what you’re doing and how you’re sort of aligning to Age-Old truths about what people have always wanted. It opened up for me the idea of narratives. I mean, I could keep going. I mean, AT&T ended up buying us that I again was able to start to craft why that was good for them, how that can bring mobility really to the mainstream and got to work on some really interesting projects to to do that.It also showed me some things I didn’t. Want to ever do, which is like gigantic meetings. I remember going with b four of us and like 50 others. At the end of the introduction, the introductions alone would take half an hour. But but that got me to really start to understand teamwork and bringing together lots of different disciplines.And I was there for a few years and then I then I came to Comcast.DaveThen you came to Comcast. Mm-Hmm. Yeah. Why did you come to Comcast? What brought you there?CharlieWell, I mean, like, like a lot of people that have been fortunate in their career, I had some great mentors. And one of the mentors I had was a guy named David, and he had come from a McCaw cellular at AT&T and had come over to what at the time was Comcast Cellular business. They ended up selling part of that off. And he went to had the broadband business, and he called me up and he said, You know, you should come over here. It’s just like mobile. You know, mobile was in the beginning seen as a luxury, but.I really think this can can impact people’s lives. And so that’s that’s what really. Got me over again. Just this notion of technology. Improving people’s lives. It’s really been a constant theme in my career.DaveYeah, you’ve been at sort of the vanguard for that in some massive spaces, so what year was it that you went over to Comcast that like late nineties, early 2000?CharlieYeah, it was a 96.DaveAnd so broadband internet was it was just sort of appearing on the yeah, on the landscape.CharlieYeah, it really was. And, you know, we didn’t have it at the time. There was no self install option we had was one of the people on the team that were that were driving that project. It was early, early days. No retail to speak of certainly wasn’t mainstream. So again, a lot of that playbook that we had in mobile could be applied to to to this technology and this value proposition for customers.DaveSo you get to Comcast, what’s your first job when you, once you’re there?CharlieBut my first job was business development, I think director of business development you know, at the time, the cable companies had a venture with together. With this group called. At Home, and it was in the heyday of the internet. The first heyday of the. Internet, I should say. And so it was a lot about you know, establishing relationships and things like that but when at home faced financial difficulties and ultimately disbanded.I was given the task of trying to figure out what our portal was going to be. Email, all of that because I’d had some coding background at Accenture, you know, as a business development that you do a lot of those kinds of things. So we decided to go it alone and stood up our own portal and email, and it was really hard. But that’s ultimately what became. The seed for what became a lot of our interactive properties and and ultimately our product development teams and approach was that interactive group.DaveAwesome. So who is your competition then when you were going to what was it? That was it the Microsoft and Google of the world?CharlieOr, you know, it was AOL, you know, they were huge.I remember, I remember, you know. You know, why are we trying to do this? Let’s just do a deal with AOL and be done and I’m like, you know, look, we’re installing this stuff. It’s a great touchpoint for our customers. Let’s, let’s hold on to it and see what we can do, and sure enough. You know, we could compete there and we won by focusing on what we were trying to do, which was connect up homes and connect people to a vastly bigger world through broadband internet. And it was a little less about, you know, being the portal. It was, it was, you know.Sure, we had one, and we made money on it and things like that. But the real focus. Was just connecting this home, and then we started to put services on top of our portal like. Video and flash players and things like that that were really exciting. That gave us a lot of confidence to go kind of further into the interactive space.DaveAnd then from Biz Dev, what was your next stop in your career?CharlieLet me think. Well, I mean, it became product, essentially. You know, I was running the product. Yeah, it was, you know, running Comcast portal and interactive properties. And, you know, the features that went along with them, which at that time were things like email and personal web pages and stuff like that. And then that evolved into. You know, are you working on the TV products and working on the Infinity Home products and things like that? But it was it was definitely start to run product teams and user experience teams.DaveI think when I met you, you just come out of having run the Xfinity program, which at the time was the most successful product that Comcast had launched, both from an experience standpoint and just from a technology innovation standpoint. Maybe maybe talk about that experience and how that sort of shaped everything you’ve done since.CharlieYeah, I think, you know, when we decided to redefine television and really put the experience and delivery up in the cloud, which we call our X1 experience.I did not start that. That was already started by some really smart folks. But what I did do as I was brought in, we put a new UI on it and we spent a lot of time trying to solve, you know, the discovery and content and put that in quotes that customers have, which is there’s so much on how do I really kind of get to it quickly? How do we make it really welcome and an advanced sort of experience versus what existed before? And so I did run that product team and to your point, that was really successful. You know, I still think it’s one of the better UIs out there, and we really did it by focusing on the content itself and our Mission. Our mission was, A: to put a TV in every pocket, so we focused a lot on the streaming and, and mobile pieces.It was B: to get you to your content that you want faster. And so we spent time on search and discovery and different ways to do that. Whether it’s, you know, rotten tomato listings or whether it’s we had some really cool ways of searching, and then adding things like the voice remote ultimately was sort of the last thing that I was I was involved with.And also looking at that screen as kind of more than what’s on TV like, you can use that screen to, you know, see your security cameras, you can use that screen to interact with customer care, and that’s still something I believe strongly in. We’ll keep, we’ll keep doing that.But the focus and the mission that I gave the team was literally and we headed it at the beginning of every meeting. This slide was like, we’re here to change people’s lives and we’re here to to implement our version of innovation. And for me, innovation is not feature matching. Innovation is making someone’s life better. It can be complex technology that does that. Or it could be something as simple as, you know, sticky coats. But the focus is, you know, making life better and that the job of a good product person.I used to tell this story. My youngest bet you’ve met, Mave.She was four or five and she was opening this present, you know, excited like a kid always is. And she said, I never knew I always wanted this. And I thought it was proof that that’s exactly what a good product person should be doing. And so this idea that we’re constantly trying to figure out ways of making someone excited about what they’re using and have them to start to think like. I can’t imagine my life without this, like, what did I do before? It’s just such a… it was such a, It still gets me super excited just thinking about it. And so and so that is my passion and spent a lot of time there and, nd based on that success. They said, Hey, we have another problem for you, which is the customer experience piece that we’ve been trying to turn around for a while. Could you come in and and Focus on that? And I remember when I first got that gig, lots of things. First of all, that’s where I met CrossLead and you. But I remember getting a lot of questions like, Well, look, you’re not the customer care guy. Like, you don’t have customer service experience. Why are you in this role, right? And my point of view was. Well, customer service is what happens when the experience breaks. So we’re going to go fix the experience which is in the product. It’s in the sales journey, it’s in all of those things. And how do we make those things better so that customer service is reserved for this truly important times when you need it?And look, we’ve got a lot. We’ve got a lot to go for sure. But we made good progress. And what attracted me to that opportunity with Neil Smith, who brought it to me was it was really the chance to change our influencer culture. I wouldn’t say change because I think that the Comcast has always been really focused on customers and wanting to to do right by them. But it was a chance to influence a culture so that you could put some of the metrics around customer experience a little more, you know, in the decision making, in the business. And so that was really, I view that as sort of my experience with sort of culture and bringing people along together, like how do you bring, you know, tens of thousands of people along on this journey and get them to think about it similarly and value the same things? And then recently, I’ve been back in the product world looking back in the product.DaveYeah, yeah, yeah, it’s a remarkable story I remember. I remember the first time I came downstairs on a weekend when I told my kids they could go watch a show and I just sort of marveled at how they navigate it to a show and I’m like, My son can’t read into that voice remote. Was like, I think I was hacking the system by just talking into it. And he was like, Yep, that got me to the the picture. I wanted and then was able to click and much to my horror. I was like, Wow, you know, he’s now fully exposed to the whole world pretty quickly. So to the extent that you want your product to work for a five year old like mission accomplished, that was pretty, pretty remarkable.Go back to the vision statement. I think that’s really I think that’s a really interesting point to dig out on a lot of times, you know? You know, part of the role of the leader is to inspire people towards a new vision. The fact I’d love to hear more how you think about the repetitiveness, how often you to do that, to sort of actually unlock that capability set for an organization?CharlieYeah, I think what I learned was a lot of us, I think, make the mistake we put. We we put effort into these mission statements. Maybe you see them once or twice a year. You know, you couldn’t walk around the halls of those companies and ask them with what the mission statement is, what they’re there to do. Why are they there? And here’s similar things you’d hear very, very different things. I don’t know if you always hear the exact same thing. But I learned that pretty early on, Jim Barksdale was the president at McCaw Cellular, and he brought a lot of things from his time at FedEx. In terms of how you shape culture. And I just remember being struck by how everyone embraced it because they used it all the time because they saw it was in front of them all the time.And so when I was really trying to build out a product culture at Comcast. The idea that people need to have purpose in what they’re doing and it’s not just a job, it’s not just working on technology, it’s not just writing code or creating a design. You’re doing it for an end goal, and having an inspirational end goal is A: important so that everyone’s excited about what they’re doing. And B: is something I learned from from you guys. Having a common mission. And a common understanding allows you to make better decisions down in the trenches and within the teams. And so that to me, was was was really important. And what I found is you just can’t do it once in a while. You literally have to repeat it all the time, which is like all my own hands. Yeah, all the time. You can’t say it enough. And so I’ve taken that to heart and really think if you’re going to try to build a different culture, really get people to live up to your mission, they have to see it constantly. It can’t just be at the budget time or on a poster in the break room. You really need to sort of reinforce it and show that you’re living it and show that you’re excited about it.DaveYeah, no. 100%. If you think about the probably the most influential leadership lesson from from these last couple of experiences at Comcast, maybe tell a story around it that really helps, helps, helps the audience personalize it. If you could.CharlieI probably should have thought about this a little more. I mean, there’s so many. I’m the kind of person that thinks about these moments, and I just dwell on them all the time. I will say one thing I learned about what two things one is I was in my early forties because before I really am in my early fifties now, before I really realized that leadership was a discipline, you could practice and try different hats on. I assumed prior to that the people were either natural leaders or they weren’t.And yeah, and so I went through some leadership courses and Center for Creative Leadership was one. And I realized, you know, it’s. It’s it’s a lot about what you’re saying to the team, how you’re listening to the team. It’s a lot about communications and you should try some things.And so I forced myself in these all hands to try to be a better speaker to try to, you know, I tried a lot of different things. And so that’s one: one is that, you know, I came to realize that leadership was something that you could practice and you should look to others, read books about it and etc. I just it wasn’t in my sort of DNA at that time. It is now. And one of the there’ve been so many great leaders that I’ve worked for, but one that stuck with me because he was very different was Neil Smith, and what I remember from him was sort of just an unwavering courage and optimism about the mission and just extreme focus.But done in a way that was very friendly and collegial and collaborative. I remember when he offered me this role. He said, I think this is going to be a lot of fun. It’s also going to be really hard. And so, you know, I’m thinking to myself, OK, Neal. He’s a seal, former seal. So if he says something’s going to be hard, it’s going to be really hard. But that got me excited. And I remember that.DaveWhat do you mean by hard Neal? I wonder if we have the same scale for what that means.CharlieExactly. But I remember the look in his eyes that he’s genuinely jazzed about it, and that was the moment I flipped as like, OK, I’m all it. And so.DaveThat’s great.CharlieLeadership vision or leadership principle, I learned from that and, there were others, obviously great, great mentors. I’ve had the fortune to work for. But I just took that to heart and said you know what? The role of a leader is to lead and to model the behavior they want to see. And I think he did that really well. And so it doesn’t serve a leader. Well to sort of get down or get exasperated or, you know, they really got to show that. They are excited about what they’re doing and confident that it can be done. And so that’s one lesson I’ve definitely taken, I take it to heart.DaveTalk to me about your personal habits, like how you sort of set yourself up for your day, for a week, for your month, for your for your year. Are there specific things that you do that are so unique to you that may be perceived as quirky?CharlieNo, I would say, yeah, I do have a bit of a habit of it’s quirky now, but it’s it’s what I don’t have is, I think, what I aspire or aspire to.Which is sort of you probably wake up early and work out really hard and get your day going. I do that in spurts. And actually during this pandemic, I’ve been pretty good. So my day typically starts at five or earlier. I sleep less as I get older. But and I’m not a kind of guy that can get up right away at work. I’m just not. And so the one habit that I do have, which my wife teases me about, she calls it puttering around. But you know, I get my coffee. I read some email and I always I always read the news or watch the news, BBC or something like that or NBC.For me, it’s just having an hour and a half of quiet time to kind of think about the day. And actually a lot of the stuff I think about. I process emails and stuff like that but a lot of this stuff I think about is what we’ve talked about a little here today, which is like, how am I going to sort of. You know, support the narrative I’m telling in the meetings that I have today? You know, where where are there opportunities to influence, you know, towards the mission of what we’re trying to do?It’s a bit of a reminder of really what I’m all about and what I’m here to do I love that. And then, you know, it’s awesome. And then, you know, I have during, especially during Kovner, because I’m not an early morning workout person. I did start blocking seven to eight to work out, and so I’ve been pretty good about that, but other than that, I do have a lot of like quirky habits or. I find a lot of quirky habits, but not on a daily basis But now and then, I’m a big fan. Like, I’ve got four kids and in the evening, you know, try to get as much done. During the day so that I can have some time with them. You know, we’re big, big family dinner, people.DaveOh, that’s great. That’s great. If you go back to your early days as a as a scout and I know, I know you’re very successful, you went on to to to get your Eagle Eagle Scout badge. Maybe talk about what was like one of the core takeaways that you still live today from from those experiences is as a child.CharlieYou know, I would think, well, first of all, I was again very focused on the camping aspects of being a scout. So to me, it was it was about getting a bunch of skills that I wasn’t going to be able to get from from my dad. And know I would say. And I went on. My son is an Eagle Scout. I went on to help with his troop. I would say what I took from it was a notion of civic responsibility and just just the idea of. You know, doing things for your community I did not. And we’ve talked a lot about it. I did not go on to serve in the forces or anything like that, which has been a minor regret of mine but I do. Feel like as a, as a person in society, we we owe something to the community.And I think that scouting experience fostered that and then I would say as an adult leader in the scouts when my son was in it, when I was amazed by is just how accomplished and. Thoughtful these young men and women can be. And the potential is so much greater than I. Think we give kids credit for. And so I was I was.Truly inspired by the accomplishments of some of these, you know, 16, 17, 15 year olds in terms of what they knew about.DaveYou know.CharlieEverything you know, they just attacked it and with such a curious mind. And so that was that was really inspiring to me.DaveYeah, it’s awesome. I mean, obviously, the hope he prepared peace plays and it sounds like he’d do that every morning. I love the fact that you connect. You take the time to be thoughtful about your day in looking at the various interactions you’re going to have and saying, All right, how do I take that, that vision and weave that into these meetings? That’s that’s that’s that’s extremely thoughtful, makes a ton of sense and probably a practice that everybody could probably apply.CharlieI think you can take that into sort of your your your goals, too. Again, I’m a big believer in keeping track and keeping score. And so every quarter when it I say my goals were how my grading myself and I, you know, send that to my boss. And one, it helps the scope creep. It helps to remind your boss. What you said you were going to do. And two, it keeps you honest and it makes you a person of your word and transparency. Look, I’m not. I’m not getting this a goal done.CharlieAnd for these reasons, but I think it’s important to constantly revisit what you’re where you’re trying to do.DaveYou talked earlier or we’ve talked earlier about, you know, the importance of teams and sort of your your sort of development around those concepts specifically in this role because I think it was it was interesting. I think to be good for the audience to hear kind of unique is that position because you weren’t really in charge of anything, right? But you had influence over sort of everything. And so you really had to work in that distributed almost team of teams and time. Maybe maybe talk a bit more about, you know, some of the key things you took away from trying to drive a transformation from a centralized resource with a very strong incumbency in that, you know, and the respective silos and disciplines of the organization?CharlieYeah. And to me, that was a really fun moment, actually. And I’m not. Saying that’s just because I’m on a CrossLead podcast. But as you know, the story was you guys had given me the. Galleys of team of teams to read, and I was always away on a vacation and so I had this role and I had some ideas of things I wanted to do the piece that I hadn’t figured out as like, how am I really going to get all of these different disciplines to to chase the same vision and figure out how to do that?And in reading that book. I was so excited, like I wanted to leave vacation right away because for me, it unlocked the idea. That you can create a shared consciousness in greater context around a mission with some pretty simple communication tools.Some simple sort of team decision making tools and so that was an, you know, you were there. As we launched. You know what we called the forum, which was our sort of our company once a week meeting where we invited everyone to participate. And what it taught me was the context is so critical to the teams making decisions and it can turn things from adversarial. Into sort of pure alignment with just understanding a little more context and that’s that’s something I’m really driving.As I focus on teamwork now. Very smart folks on the team are very focused on their area of the business, not coming together regularly to understand other people’s parts of the business. This notion of a quarterly business reviews where everyone sits in and again, I pull those lessons from from CSX that. If you really want to give people the license to do what you want them to ultimately do, you need to give them full context and a very clear mission that we all agree on. And once that happens, magic because, you know, it just starts running itself. That’s what I learned. You know, one of the things that I chose, why I chose. The NPS system to implement was not sure. The score is important and the question is important. But to me, there were two. Factors that were the most important that I wanted to kind of get into the culture one was the idea of.Following up with customers calling them, you know, getting more feedback from them and using that rich, rich data to wine solve their problems, but then start to really look at it at a.DaveIt initiated their own priorities.CharlieYeah, I mean, I think it’s really easy to to look at machine data and believe your own data. You can’t argue. People’s perception because that’s what they have, you know, and so that’s important to have their perception is as a measure or marker of where they are with your brand. The other component and the most. Exciting component was this notion of Ian, the employee NPS about what you’re doing. And what you do in that process. You use. Surface, you have them surface at a very local level issues that are keeping. Them from accomplishing the mission. When you address them. And what I liked about NPS is it put everyone at a senior leadership team. On notice and accountable for solving those problems.They have to to, you know, because we elevate them, we track them we make sure everyone knows them.And it’s basically an insurance policy to make sure you’re listening to your to your employees because they know what to do. They want to do right and they know how to solve the problem, and you’ve got to sort of listen to them. Yeah.And so that was that was really important. And I think the whole stakes. Journey also taught me just the importance of, you know, your frontline workers in terms of listening to their ideas and trying to make their job easier so they can do the job that you want them to do, which is take care of the customer. And that, to me, is. More important than any kind of score is. That we have a system now and when I walk I guess I haven’t walked through the halls in a while, but when I used to walk through the halls. The things that made me the most proud about that. Whole period of my career was hearing. People in meetings talking about in peace as part of their decision making or product feature or whatever, and it’s in every single meeting, in every single function, you know, legal, finance. Billing and that to me was OK. It’s part of our DNA, is part of our culture. That’s the most proud thing I have of that whole period.DaveYeah, that’s a great example of culture change right there. You know, being on a sort of management and it’s hard to quantify culture, oftentimes it’s sort of like oxygen. You don’t really notice it until it’s missing, right? When you get that, when you get those insights just by walking around. We used to call it troop in the line, right? You go out and they’re in their foxholes, in the front lines and just sort of hear what the men and women are talking about. And and when you hear them repeating back narratives that you’re trying to push at the top, you feel you feel great.CharlieYeah.DaveWho say it’s not important who I am and what you’re saying. And that’s great. It’s awesome. OK? As you think about. So I mean, that’s a good segue way into the last year and a half have been incredibly challenging for a lot of people. And I know, you know, specifically the work environment I’d love to hear, you know, specifically how you guys have sort of dealt with the pandemic and and how you’re thinking about your team and Asia as it sort of return to work opportunities, startups and how you’re thinking about best practice coming out of that?CharlieWell, the first thing is we’ve always placed. Employee safety as a as a super high priority. So that is guided everything for us. And so early on, you know, it was like, All right, how do we keep our employees. Safe and. Still try to. Accomplish the things we want to do as a business and get customers hooked up to, you know, because now they’re even more focused on on staying connected. So one of the things I’m really proud of is we moved, you know. Tens of thousands of employees to work from home within 60 days. And we did it in a secure way with a scalable VPN and a lot of creative technologists and just hard elbow grease to get that done. And with with the idea that we can make them productive and happy at home.And not place them in harm’s way by having them come in to sort of open floor plan call centers and things like that. So that I think going in, we didn’t know how easy or hard. Well, we knew it’s gonna be hard. We didn’t know how successful we were going to be, but we were very successful. And I think the employees reflected. That terms. We love that you’re focused on us, that you’re focused on our safety and health. And then talking about doing.Doing a good job and as a as an employee. And I just think that that was. Such a proud moment for us to be able to do that. The other the other one was, you know, again, some the network performed really well amidst a huge surge in traffic, and we were able to deploy some really smart technology and AI into our network to to make sure that it continued to do that.And so I think it showed us that preparing your core. Assets and applying technology in a smart way, you know, for these unexpected moments is just so critical. So we learned that about ourselves as we think about. Coming back to the office. You know, first of all, working remotely. And using the software we use as Microsoft Teams. Just I think it surprised everyone. We how good it was in terms of being able to. Accomplish our goals, launch products remotely, you know, gather as a team to to make decisions, and it’s just really positive experience.And so as we come back into the office because we do feel like, you know. The collaboration and co-location and things like that are very important will be. Will understand how to be more flexible. But I think what it’s. Taught us is the importance of distributed locations. How do you include, you know, your, your development centers. In. India or Israel or Denver and really bring the teams together? That’s been a lesson we’ve learned. But I think as we go back, we are looking forward to getting. Back and being together and driving those that teamwork. But we’ll have some tools, some extra tools. To be even more connected and even more flexible, and we need to be.DaveAwesome. Yeah. You know, it’s interesting. I was having this conversation with some, some other executives recently as they think about navigating this. And I think a lot of a lot of people, specifically, they’re in a position to make decisions around this are sort of wrestling with, is it back to five days or is it only going to be a hybrid or whatever else? And you know, my my thought is once people learn a new skill and learn new muscle like they’re never going to go back to exactly the way it was just going to have an expanded toolkit to do stuff. And I still think the most effective form of communication is in person face to face. Yeah. So for those you know, those really, you know, high, impactful sessions that are needed, just they’re still going to be a requirement to do that. But I think we’ve all learned that there’s the ability to sort of operate, like you said, in a distributed manner, be effective going back to, you know, the team, a team story for a second. You know, we we set up our physical infrastructure around the globe realizing that the majority of the people that need to be involved in the night’s operation. We’re not going to be physically present, not because of some pandemic, just because of. Right, right. The laws of physics and distribute. So we actually designed our spaces with that in mind, meaning like we knew that most of our conversation was going to be have to be in a virtual setting and the people in the room were important, but you know, it was trying to. Index to make sure they were inclusive was what I love about what I love about how teams and when you go to fully virtual is not everybody has the same experience because they’re through a common platform coming back to some hybrid model where you’re going to, you’re probably going to have a scenario where. You got some people in the room and other people out of the room, but you still got to get the same thing done. It’ll be interesting to see how people people sort of navigate that, but that was like, you know, a critical insight because it was just a constraint that existed for us. So it wasn’t an option to get it the other way.CharlieYeah, I think two things. one is we’re also sort of retooling our rooms for this notion of a more inclusive environment with remote workers, whether they’re individually promoting or. Or, as I mentioned, one of our dev locations that. The key one of the things that we’re doing, which. Is the key thing that I think everyone feels like they really missed was especially on engineering side, it was this kind of whiteboarding. I think that virtual whiteboard. Is just as hard. As you get your whiteboard there. So one of the things we’re doing is. Setting up cameras on the whiteboards and we’ll see. How we’re going to how that goes. And we’re going to we’re going to start going In some of us just to test it out here and a little bit.But I do think I think the second thing is, I think all of. The participants of a meeting are going to be a lot more in tune with the fact that there are remote folks. Prior to COVID, we had have all these sort. Of we try to have these rules of, Hey. If you’ve got someone remote, don’t forget to ask them their opinion. You know, we had these, you know, don’t close that meeting without asking anyone on the phone, you know, their thoughts. That kind of thing, because we were trying to reinforce this notion of, don’t forget. And I think. That will be a problem anymore. So I’m looking forward to.That better, better team cohesion. But it is going to be, you know, we don’t know yet. We’re going to learn. Our way through it. Like, think most like most of your companies?DaveAwesome. So to last question. first of all, what are you guys working on now? Like, what are your top, you know, key priorities and you know, on your own leadership development, like what do you what do you kind of like focusing on are finding the time to read or think about now?CharlieWell, as I as I set up the structure, it’s really trying to figure out how do I drive more contextual, better alignment with the teams, including some of our stakeholder partners? That’s like not a new problem, but it’s I’m sure that we are persistent or that you’ve always got to work on and you can always get better at. And I think it doesn’t get better without a very. sIntentional way of doing it. So I’m looking at some training to help with that.You know, I think, you know, a lot of that. We did a lot. Of listening sessions with our DNI efforts. Listening sessions are actually part of NPS. We call them huddles. So some of the training I’m looking at. Is how to have conversations. How do you have really honest, hard conversations, but not in an adversarial way? And there’s. There’s some good. Material out there, so I’m going to be kind of focused on that. And then the second thing we’re focused on is how do we really set our. Ourselves up for the future of what the home is going to be and spending a lot of time really looking at really, really where customers are going to want home? How are they going to?What kinds of entertainment are they going to want and getting. Back to some some strategies? One of the things I’m interested in doing.Is is driving sort of a ten year strategy cycle within the group. A lot of companies will do five year plans or three year plans. And how do you sort of have a rolling ten year kind of plan on on again?Less about the finances, but more about where.Consumer trends are going to be and how do we really make sure that we’re applying our innovation and our resources in a smart way to make sure that those are seen and worked into our products in a real way?So those are sort of the two big.Sort of new cultural things I’m working on.And then other than that, we’re going to keep driving.Connecting homes, you know, and people, whether it’s some of the mobile products we’re launching now.Or.We’re going all broadband and some of our new forms of entertainment, you know, it’s just it’s a busy, busy world as you as, you know, lots of product changes. But it’s.Exciting. And so, you know, continuing.To focus on what we want to do and not kind of chasing what others are doing is always about.Also making sure that you’re staying true to what you think you can build as is key to me.DaveThat’s great. That’s great. What’s the most recent like book you’ve read or the movie you’ve seen or show you’ve watched or something? That’s that you found interesting that maybe the audience could benefit from?CharlieYou know, I was trying to look at I was trying to look up the title of this book I read, I will get it to you. But it was really about.Successful leaders and CEOs.And how they thought about.Capital allocation.Again, I apologize. I can’t think of the title I need to look at because.DaveThe main theme in a couple of months. The main thing was, look here eight CEOs. And they were some of the most successful CEOs in history. And they may not have been the high flying ones you’ve heard of. But they really return shareholder value because they thought constantly about how they were allocating capital and just sort of the thought process that they went through and I think that is increasingly. Something that I’m certainly spending more time thinking about as well because you do, you have to shut down. Some things to start new with new things, and that’s hard. But you know, the people that either through instinct or. In this case, you know, just really good studying of where things are going. They’ve been able to make those those choices. So I apologize. I don’t have the name of the book, but all I know.Is we’ll make sure we capture it in there and in the of notes. That’s awesome, though. It’s awesome, and I think it makes a ton of sense, you know, thinking about prioritization and how you make some decisions about, you know, at the local level.But then at the more strategic level where you’re at, it really comes down to where are you going to make that capital wise and in bringing out the right process that’s actually driving that ten year vision you’re talking about is is. Really important. Try. Thanks so much for taking time with us today. We really appreciate it was awesome having you on the CrossLead podcast. Any final thoughts or comments?CharlieNo. Again, I appreciate and honored that you asked me to participate. I’ve learned so much from listening to others. Talk about their experiences. Certainly learned a lot from you.Just how hopeful can be helpful to someone again. The notion of high performing teams and how you organize that is is, to your point, it’s a persistent problem. So I think you’re doing good work and it’s critical.DaveIf the listeners want to learn more about you or follow you. Is there even a way to do that given your own position? Yeah, people are going to love this question.CharlieYeah. And honestly, you know, I’m not active on the social media platforms, so I think you probably just need to look for. I know that, you know, I’ve got some some of my keynotes out there. You can watch them. And, you know, once COVID kind of gets better and we’re traveling more, I’m sure I’ll be. I’ll be doing some conferences and things like that.DaveAwesome. All right. Well, thank you, Charli.e. I really appreciate you spending time with us today.CharlieLikewise. Thank you.Daveone more thing before we finish the episode, the CrossLead podcast is produced by the team at Truth Work Media. I want to make this the best leadership podcast available, so I would love to get your feedback. Our goal this season is to have authentic conversations with special operators, business leaders and thought leaders on the topics of leadership and agility. If you have any feedback, suggested topics or leaders that you want to hear from these, email me at contact@crosslead.com. If you found this episode interesting. Please share it with a friend and drop us a rating until next time. Thank you for joining.

We discussed a few things including: 1. Cybersecurity trends 2. Forecasts for the future and how companies should best prepare 3. Talent pipeline challenges 4. Paul's latest cyber startup, Calamu Paul Lewis is the Founder and CEO of Calamu, an innovative company providing next-gen, ransomware-safe data protection software. A serial cybersecurity entrepreneur with more than 30 years in the industry, he was formerly the Founder and CEO of PG Lewis LLC, a cyber security and data forensics company that was strategically acquired by Robert Half International (NYSE:RHI), and the Founder and CEO of MC2, a data security company that was strategically acquired by Volt Information Sciences (NYSE:VOL). Lewis has been granted numerous patents to advance data privacy and protection. He is the inventor of the world's first data harbor, a resilient and virtual storage environment that can instantly nullify the impact of a data breach or ransomware attack while also enabling compliance with data privacy regulations. A court-appointed expert in data security and incident response, Lewis is a contributor to the NIST Cybersecurity Practice Guide (Special Publication 1800-4), the NY Department of Financial Services Cyber Security Requirements 23 NYCRR 500, and the United States Federal Rules Committee on electronically stored information (ESI). ----- Mary N. Chaney, Esq., CISSP, CIPP/US has over 25 years of progressive experience within the fields of Information Security, Privacy and Risk Management. She graduated from Xavier University in Cincinnati, Ohio with a B.S.B.A with a S.T.E.M. related focus in Information Systems, graduated Salutatorian and Summa Cum Ladue from Texas Southern University, Thurgood Marshall School of Law and became a licensed attorney in the State of Texas in 1999. Ms. Chaney began her career journey by serving as a Special Agent for the Federal Bureau of Investigation (FBI) in Los Angeles. Mary's global experience includes executive level information security and privacy roles with GE Capital (NYSE: GE), Johnson & Johnson (NYSE: JNJ), Comcast Corporation (NYSE: CMCSA) and Esperion Therapeutics (NASDAQ: ESPR). At GE Capital, she was the Director of Incident Response where she led a team responsible for supporting over 14,000 GE Capital Americas end-users. At Johnson & Johnson, she was the Director of the Security Operations Center, where she led the 24x7 Global Security Operations Center that monitored over 130,000 employees across 250 businesses. At Comcast Corporation, Mary was a Senior Director of Information Security, in the Global CISO's office, which had oversight responsibilities for both Comcast Cable and NBC Universal for cyber risk management. At Esperion, Mary is the Director of Information Security and Privacy, having direct responsibility for creating and addressing risk in both information security and privacy. Mary's entrepreneur endeavors include starting and running MBS Information Security Consulting, LLC (MBS) and most recently Mary opened the Law Offices of Mary N. Chaney, P.L.L.C, The Cyber Security Law Firm Of Texas, with the specific mission of helping translate and advise, Boards of Directors, CIO's, CISO's and General Counsel's on how to legally protect their company from cyber related risk. Mary serves the overall cybersecurity community in multiple ways. She has served on several advisory boards including: Post University; ChickTech; CompTIA© Cybersecurity Advisory Board; The Cyber Law Consortium; and The Cyber Future Foundation. Mary is an adjunct professor with the University of Cincinnati, where she teaches online courses in cybersecurity to assist with the development of the next generation of cybersecurity professionals. Lastly, she recently launched her own nonprofit, Minorities in Cybersecurity, Inc. (MiC) which focuses on support, leadership and career development for women and minorities in cybersecurity.