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Jeremy Au referenced Asia Partners' report predicting a surge in Southeast Asian unicorns based on macroeconomic fundamentals, and discussed the GDP per capita “time machine” phenomenon where Chinese and American founders enter Southeast Asia to replicate proven business models in frontier markets. He also shared an LP's perspective on Southeast Asia's underperforming VC funds, questioning whether it was due to fund selection or broader market dynamics, e.g. Vietnam's struggle to produce a successful tech IPO and high U.S. interest rates that have constrained regional Series B/C capital. He compared VCs to Olympic coaches, explaining that top investors prioritize 10x teams, product, and defensible economics—but competition is fierce for the best startup teams, e.g. Rewind AI receiving 170 term sheets via a Google form auction as an extreme case of a bidding war where VCs fight to get into the round. === Jeremy Au (区汉辉) hosts BRAVE Southeast Asia Tech, the region's #1 tech podcast and global top 10% podcast with 50,000+ monthly listeners. He cofounded Orvel Ventures (network-driven VC fund), leads the Harvard Business School Alumni Angels for Southeast Asia and is an angel investor in 24 startups. Jeremy teaches venture capital fund strategy and entrepreneurship at National University of Singapore and Singapore Management University. Previously, Jeremy was a VC investor and Chief of Staff at Monk's Hill Ventures, Southeast Asia's leading pre-A and Series A investor. Jeremy founded and led CozyKin, an early education marketplace to Series A and acquisition by Higher Ground Education. The startup was recognized for winning Harvard Business School's New Venture Competition and the MassChallenge grand prize. Jeremy also cofounded and bootstrapped Conjunct Consulting, an impact consulting platform, to profitability, 100+ clients and thousands of trained impact leaders. He was a Bain management consultant and an infantry sergeant in Singapore. Jeremy is a keynote public speaker on entrepreneurship, leadership and community engagement for thousands across Harvard, Deutsche Bank, e27 Echelon, Singapore Global Tech Network, Boston SPARK Council, Institute of Policy Studies, Civil Service College and many others. Recognized by Forbes 30 Under 30, Prestige 40 Under 40 and LinkedIn Top Voice. Author of BRAVE10, showcasing the top 10 journeys of Singapore tech leaders. Harvard MBA and UC Berkeley honor degrees in Economics & Business Administration. Jeremy enjoys science fiction, hiking and being a dad of two daughters. === Watch, listen or read the full insight at https://www.bravesea.com/blog/gdp-per-capita-time-machine Get transcripts, startup resources & community discussions at www.bravesea.com WhatsApp: https://whatsapp.com/channel/0029VakR55X6BIElUEvkN02e TikTok: https://www.tiktok.com/@jeremyau Instagram: https://www.instagram.com/jeremyauz Twitter: https://twitter.com/jeremyau LinkedIn: https://www.linkedin.com/company/bravesea Spotify English: https://open.spotify.com/show/4TnqkaWpTT181lMA8xNu0T Bahasa Indonesia: https://open.spotify.com/show/2Vs8t6qPo0eFb4o6zOmiVZ Chinese: https://open.spotify.com/show/20AGbzHhzFDWyRTbHTVDJR Vietnamese: https://open.spotify.com/show/0yqd3Jj0I19NhN0h8lWrK1 YouTube English: https://www.youtube.com/@JeremyAu?sub_confirmation=1 Apple Podcast English: https://podcasts.apple.com/sg/podcast/brave-southeast-asia-tech-singapore-indonesia-vietnam/id1506890464 #VentureCapital #StartupFunding #SoutheastAsiaTech #PowerLawReturns #UnicornHunting #TechInvestments #InnovationEconomy #EntrepreneurshipInsights #TechGrowth #BRAVEpodcast
What happens when two QA professionals turn their frustrations with the industry into a groundbreaking solution? In this episode, Alice Heiman sits down with Ivan Barajas Vargas, co-founder of MuukTest, to explore how he and his partner transformed the QA automation process using AI. Ivan shares his journey from bootstrapping to landing funding, his pivot to a top-down sales strategy, and the lessons learned from building a thriving startup. If you're a CEO looking to scale smarter, embrace innovation, or rethink your sales strategy, this conversation is packed with actionable insights you won't want to miss.About GuestDuring the 15 years that Ivan Barajas Vargas worked in QA and test automation, he realized that testing was slow and required an army of QAs to get it automated. In 2019, he and Renan Ugalde founded MuukTest, an AI-powered solution that effortlessly automates software testing in days instead of years. Since being part of top startup accelerators like MassChallenge and TechStars, MuukTest received grants from the National Science Foundation's Small Business Innovation Research (SBIR) program, as well as being included in Google for Startups' Latino Founders Fund for 2023, among other grants.Social Links Connect with Ivan Barajas VargasOur website: MuukTest - Test Automation ServicesIvan's LinkedIn Profile: (50) Ivan Barajas Vargas | LinkedInMuukTest LinkedIn: https://www.linkedin.com/company/muuktest/Connect with Alice HeimanLinkedIn Profile: https://www.linkedin.com/in/aliceheiman/Alice's Website: https://aliceheiman.com/
Episode 365 of The VentureFizz Podcast features John Harthorne, Founder & Managing Director of Two Lanterns Venture Capital and Founder and decade-long CEO of MassChallenge. A career is a body of work. It doesn't have to be a straight line… it can take twists and turns… yon can switch industries… you can reinvent yourself… and it should be fulfilling. As you'll learn from John's background, he had lots of twists and turns but ultimately, he decided there must be more to his career. One where he can make a massive impact, but he obviously had to weigh the risks of the unknown during one of the worst economic conditions back in 2009. That unknown became one of the largest accelerators in the world with over 4,000 alumni and over $13B raised with a 65% survival rate which includes companies like Flywire, Ginger, Bitso and many, many more. It's proof that you can think and dream big! Today at Two Lanterns Venture Capital, John is focused on making pre-seed and seed investments in software startups in the U.S. and Israel. In this podcast, we cover: * John's outlook for 2025 as an investor. * His background with lots of twists and turns, including how he landed in the tech industry at a cybersecurity company called @stake. * The decision to go back to business school at MIT Sloan and how his passion for entrepreneurship developed. * The full lifecycle story of MassChallenge. All the stories from leaving Bain as a consultant along with Akhil Nigam to start the accelerator, all the obstacles they overcome, and then scaling the organization. * What led him down the path of starting Two Lanterns Venture Capital, plus all the details on the firm and what they are targeting for investments. * Common entrepreneurial mistakes. * And so much more. Episode Sponsor: As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $42B in loans as of Q2 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.
Episode Summary: In this Aerospace Advantage episode, Heather “Lucky” Penney chats about how we gain the combination of advanced capabilities and necessary mass for tomorrow's munition's inventory with Jeff Peters and Dr. Kathy Bihari of BAE, plus Mitchell Institute's JV Venable. There's no question about it: America requires a large inventory of precision strike munitions to successfully deter opponents, and, if necessary, execute a sustained, high intensity conflict against a peer adversary. The ability to rapidly hit thousands of enemy targets with precision munitions in hundreds of hours is essential to secure victory in the modern era. A variety of factors, especially limited budgets, have long curtailed Department of Defense efforts to secure ample munitions stocks. This is particularly problematic for the Air Force given its responsibilities for projecting the preponderance of striking power over long ranges and behind enemy lines. It's also important to recognize that all munitions are not created equal. There are various classes and quantities of targets that shape different munitions requirements and costs. This episode will focus on how the Department of Defense and the Air Force work to field a munitions portfolio that provides the necessary mass and achieve the low cost-per-kill and high kills-per-sortie via penetrating aircraft required to defeat peer aggression. Join us to learn from those innovating tomorrow's solutions. Credits: Host: Heather “Lucky” Penney, Senior Resident Fellow, The Mitchell Institute for Aerospace Studies Producer: Shane Thin Executive Producer: Douglas Birkey Guest: Jeff Peters, Deputy Vice President & General Manager, Precision Strike & Sensing Solutions, BAE Systems Guest: Dr. Kathy Bihari, Technical Director for Precision Guidance & Sensing Solutions, BAE Systems Guest: John "JV" Venable, Senior Resident Fellow, The Mitchell Institute for Aerospace Studies Links: Subscribe to our Youtube Channel: https://bit.ly/3GbA5Of Website: https://mitchellaerospacepower.org/ Twitter: https://twitter.com/MitchellStudies Facebook: https://www.facebook.com/Mitchell.Institute.Aerospace LinkedIn: https://bit.ly/3nzBisb Instagram: https://www.instagram.com/mitchellstudies/ #MitchellStudies #AerospaceAdvantage #rendezvous #election Thank you for your continued support!
How does someone create a podcast show that's #1 in the tech category within Southeast Asia's tech (and top 10% globally) and garners 60,000+ listeners… On top of multiple other roles and identities (such as being the COO at Lucence, a father of two, and an avid science fiction nerd)? That is a glimpse into the conversation we had with Jeremy Au about on episode 187 of The Thought Leader Club Podcast as part of the “Work in Progress” series. Topics we touch on include: The craft of podcasting and Jeremy's thought process behind his podcast episodes Self-awareness is critical for both podcasting and building thought leadership Don't podcast just because you want to podcast… Podcast because you want to be a nerd in a subject matter Enjoy :) About Jeremy: Jeremy Au (区汉辉) is the COO of Lucence, the leading biotech AI startup fighting cancer with precision oncology tests and backed by Openspace, Heliconia and IHH Healthcare. He also hosts BRAVE, Southeast Asia's #1 tech podcast and global top 10% podcast with 60,000+ monthly listeners. He co-founded Orvel Ventures (network-driven VC fund), leads the regional chapter of Harvard Business School Alumni Angels and is an angel investor in 24 startups. Harvard MBA and UC Berkeley honor degrees in Economics & Business Administration. Recognized by Forbes 30 Under 30, Prestige 40 Under 40 and LinkedIn Top Voice. Previously, Jeremy was a VC investor and Chief of Staff at Monk's Hill Ventures, Southeast Asia's pioneer Series A fund. Jeremy founded and led CozyKin, an early education marketplace, to Series A and acquisition by Higher Ground Education. The startup was recognized for winning Harvard Business School's New Venture Competition and the MassChallenge grand prize. Jeremy also co-founded and bootstrapped Conjunct Consulting, an impact consulting platform, to profitability, 100+ clients and thousands of trained impact leaders. He was a Bain management consultant and an infantry sergeant in Singapore. Jeremy is a keynote public speaker on entrepreneurship, leadership and community engagement for thousands, e.g. Harvard, Deutsche Bank, e27 Echelon, Singapore Global Tech Network, Boston SPARK Council, Institute of Policy Studies and Civil Service College. Author of BRAVE10, showcasing the journeys of Singapore's top tech leaders. Jeremy volunteers by teaching VC fund strategy and entrepreneurship at National University of Singapore and Singapore Management University. Jeremy enjoys science fiction, hiking and being a father to his two daughters. Connect with Jeremy: www.bravesea.com www.lucence.com
In this episode, we revisit a fun conversation with Mike LaRhette, Chief Business Officer at LabCentral. Mike outlines the essentials for startups, including funding, lab space, mentorship, and resources. He shares his journey from aspiring architect to an architect of biotech ecosystems, detailing his experiences with MassChallenge and LabCentral. Mike offers insights into the key elements that make thriving ecosystems, like government support, industry collaboration, and a density of entrepreneurs. He also discusses how LabCentral supports startups through challenging markets, diverse talent acquisition, and successful graduations. The episode concludes with a lighthearted look at LabCentral's unique culture and the balance between hard work and fun.Learn about LabCentralConttect: Michael LaRhette - LabCentralConnect with us!Link In with CarinaSubscribe here:AppleSpotifyGoogle PodcastRSS feedLearn more about Recruitomics ConsultingCheck out our reading listDownload our free startup resources guide to grow your biotech efficientlyIf you're on the job market, visit the Collaboratory Career Hub 00:00 Introduction and Episode Overview00:49 Meet Mike LaRhette: From Architect Aspirations to Ecosystem Builder01:59 Journey into the Biotech Sector04:34 A Day in the Life at LabCentral07:32 The Human Side of Biotech Entrepreneurship09:55 LabCentral Ignite: Bridging Talent and Opportunity12:08 Effective Communication Strategies at LabCentral18:13 Key Elements of a Successful Ecosystem24:30 Debunking Myths About Entrepreneurs25:58 Challenges in Post-COVID Event Engagement26:58 Navigating the Tight Market28:35 Golden Tickets Program30:40 Support for New Founders at LabCentral33:16 Transitioning Out of LabCentral36:22 Balancing Fun and Seriousness at LabCentral40:00 Future Directions and Personal Growth41:49 Favorite Books and Final Thoughts
For the final show before the Pan Mass Challenge, we bring on rider Judson Hill, who shares how a recent diagnosis in a close friend fuels not only him, but his whole team. Read Dr. Joe's recent Psychology Today articles, "6 Simple Truths of Lasting Relationships" and "The 2 Most Important Words to Say in a Relationship"! Learn more and get involved in next year's ride at PMC.org!
Sue's friend Bob Martin is riding in the Pan Mass Challenge this weekend, for his 19th year in a row. The PMC donates 100% of every rider-raised dollar to Dana-Farber Cancer Institute.
We keep the spotlight on the Pan Mass Challenge with riders Paul Reardon and Stephen Waisgerber! Hear what motivates them to keep riding and support them at pmc.org!
We continue our discussion on the Pan Mass Challenge with riders Jim O'Leary and Dave Laudermore, who share their unique stories of their first ride, and what keeps them coming back year after year! Support their ride at pmc.org!
Nearly 45 years ago, Billy Starr lost his mother, an uncle, and a cousin, all to cancer. Looking for a purpose and outlet for his grief, he and a small circle of friends decided to take a long bike ride across most of the state of Massachusetts, while raising money for cancer research. That first “event,” in 1980, raised just over $10,000. But that was just beginning, and through the years since, Billy has stayed with this idea, growing it into the Pan-Mass Challenge (PMC), which is now the country's largest sports fundraiser by far, with proceeds going to the Dana Farber Cancer Institute. The money raised in this summer's 2024 edition will put the PMC past the $1 billion mark in total dollars raised – an incredible accomplishment. In this Blue Sky episode, Billy shares reflections on his motivation and how working on the PMC “revealed skills” he didn't realize he had. You'll also learn more about this event – the riders, the volunteers, and funders – who make it so special for everyone involved. Billy Starr approaches his work with infectious drive and optimism and this all comes through in his conversation with Bill. Chapters: 01:18 The History of Athletic Fundraising The discussion shifts to the evolution of athletic fundraising events like runathons, walkathons, and bikeathons, highlighting the origin and growth of these events and their impact on charitable causes. 02:47 Pan-Mass Challenge Origins The focus is on the Pan Mass Challenge (PMC), its founder Billy Starr, and the motivation behind starting this bikeathon for cancer research, tracing back to the personal losses that inspired the event's creation. 04:29 Billy Starr's Journey and Early PMC Years Billy Starr shares insights into his early experiences with fundraising for cancer research, the challenges faced during the initial PMC events, and the gradual growth of the event over the years. 15:22 PMC Fundraising Milestones The significant fundraising achievements of the PMC, including the journey towards raising $1 billion for Dana Farber, are highlighted, showcasing the impact of collective efforts over the years. 21:11 Partnership with Dana Farber The longstanding relationship between the PMC and Dana Farber, the significance of supporting cancer research and treatment, and the impact of fundraising efforts on advancing medical programs are discussed, highlighting the mutual benefits of the collaboration. 29:01 Creating Connections with Families at Dana Farber Discover how the Pan Mass Challenge introduces families to the event and riders, showing support and solidarity with families undergoing cancer treatment at Dana Farber. 34:05 Emotional Impact at Mile 85 Experience the emotional power of Mile 85 at the Pan Mass Challenge, where images of children fighting cancer serve as a poignant reminder of the cause and the progress made in cancer research. 46:11 Unity and Good Intentions at PMC Explore the sense of unity and shared purpose at the Pan Mass Challenge.
Dr. Raghu Kiran Appasani and author Brooke Siem join us for a nuanced discussion about the complexities of prescribing psychiatric medications to children. They explore the importance of informed consent, the inadequacies of the current mental health system, and the societal shift toward over-medicalizing everyday life challenges. Both Brooke, as an advocate with personal experience, and Dr. Raghu, from a medical perspective, agree on the need for a multifaceted approach to mental health treatment, moving beyond reliance on medication alone. However, they disagree on the best path forward and share their perspectives. To learn more -- or read the transcript -- please visit the official episode page. “When people come to me and they ask me these questions, they are never thriving, which is another piece of anecdata for me, that just shows that these drugs don't really work long term. I mean, I honestly have not met one single person who has been medicated for, let's say, more than 2 to 3 years for depression, who says they're thriving. I hear them say they're coping. They're, you know, they're okay. They're fine. That's kind of the best it gets. They're never living their best life. And so I think we just really attribute a lot of that to just like, oh, it's just being an adult, you know, life's hard and then you die type of attitude.” ~Brooke Siem Our guest, Brooke Siem (@brookesiem), is both a chef to professional athletes and the surprising face of psychiatric drug withdrawal awareness and advocacy. Her book, “May Cause Side Effects,” won the 2023 BIBA Prize for memoir and was named as one of “Good Morning America's” most anticipated reads. Her work on antidepressant withdrawal has also appeared in The Washington Post, New York Post, Psychology Today, and more. She is a Food Network "Chopped" Champion, founder of the newsletter Happiness Is A Skill, and creator of the F**it Bucket™. Our guest, Dr. Raghu Kiran Appasani, is an integrative & addiction psychiatrist, neuroscientist, and social entrepreneur focused on bridging the gap between Western and Eastern practices to create a wholesome society by taking a proactive approach to health. He recently completed his Addiction Psychiatry Fellowship at the University of California-San Francisco (June 2023). His interests lie at the intersection of psychodynamic psychotherapy, integrative/nutritional psychiatry, mental health literacy, advocacy, wellness, entrepreneurship, and psychedelics. His alter ego's life goal is to become a chef integrating farm-to-table experiences in stunning landscapes around the world. For his contributions, he has been recognized as a World Economic Forum Global Shaper, One Young World Delegate Ambassador, StartingBloc Fellow, Nexus Global Delegate, EchoingGreen, MassChallenge, and Kellogg Innovation Network Delegate. Through his extensive scientific research, he has published more than 35 peer-reviewed articles and edited 5 books. He has given more than 120 talks on mental health, entrepreneurship, global health, and consciousness in parallel with authorship and features on CNN, Vogue, The Boston Globe, ThriveGlobal, The Better India, The Zoe Report, and The Huffington Post. Our host, Gabe Howard, is an award-winning writer and speaker who lives with bipolar disorder. He is the author of the popular book, "Mental Illness is an Asshole and other Observations," available from Amazon; signed copies are also available directly from the author. Gabe makes his home in the suburbs of Columbus, Ohio. He lives with his supportive wife, Kendall, and a Miniature Schnauzer dog that he never wanted, but now can't imagine life without. To book Gabe for your next event or learn more about him, please visit gabehoward.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
As professional fundraisers, we often find ourselves playing the role of the “proud beggar”, grateful for every donation we receive, no matter the size. While that is a worthy and admirable approach, it can do a disservice to our participants and to the missions we champion.Our peer-to-peer participants aren't just signing up to walk or ride or run - they are signing up to raise funds in support of a cause close to their hearts. Our responsibility is to understand their goals, empower them with the effective strategies and inspiration to achieve them and challenge them to go even further.In the Season 2 premiere, P2PPF's Marcie Maxwell is joined by Jarrett Collins, CEO of the Pan-Mass Challenge(PMC). Together, we'll discuss how the PMC has grown its bike-a-thon over the past 45 years into a program that today raises more money for charity than any other single athletic fundraising event in the world. Jarrett will share how his team fosters a true culture of philanthropy among its riders and how they continuously motivate them to achieve higher fundraising levels.In this episode, we'll also explore:How the PMC is leveraging a major fundraising milestone to drive support in 2024The average lifecycle of a PMC rider - and how they keep them coming back every yearThe power of recognition Mentioned LinksPan-Mass ChallengeOn Social: Facebook, Instagram &Twitter/XStay Connected on LinkedInConnect with JarrettConnect with MarcieConnect with the Peer-to-Peer Professional Forum ----Will we see YOU at the 2024 P2P Professional Forum Conference? Whether you're a newcomer to the world of peer-to-peer or a seasoned pro, the P2P Professional Forum Conference is really designed for you. Over the course of three days, we'll dive into a wide range of topics, storytelling, relationship building, creating meaningful event experiences, fostering community among your fundraisers, and so much more.For all of the details, visit https://www.peertopeerforum.com. Act now through January 31 and use the discount code SOAPBOX to save $50 on your registration!The 2024 P2P Professional Forum ConferenceFebruary 21-23, 2024Philadelphia, PA
Today's episode features Devon Sherman Daley, an entrepreneur in residence here at the Trust Center. Daley was formerly a Senior Managing Director at the Mass Challenge Accelerator's FinTech Program. She loves white boarding, her twin sister, and helping students who are brand new to the entrepreneurship world.
In this episode, we delve into the multifaceted aspects of advisory roles within medical device startups. These discussions explore the nuanced differences between consulting and advisory work, the intricacies of the advisor-startup relationship, strategies for growth, and the delicate balance of equity and compensation in these roles. Devon Campbell shares invaluable advice and experiences, focusing on mentorship, relationship-building, risk management, and navigating the challenges of the MedTech startup ecosystem.Some of the highlights of this episode include:The distinction between consulting and advisory roles, highlighting the long-term, relationship-focused nature of advisory work.The critical role of experience and mentorship in guiding startups, enhancing their growth and success.Strategies to transform challenges into opportunities, fostering innovation and resilience in the MedTech industry.The importance of understanding and respecting employment contracts and avoiding conflicts of interest in advisory roles.The necessity of due diligence and setting high standards in choosing companies to advise, to protect one's reputation.The power of passive networking and the proactive seeking of advisors to fill knowledge gaps, especially in areas like quality systems.Insights into equity and compensation in advisory roles, emphasizing realistic expectations and adequate self-compensation.The value of accelerator programs like MassChallenge in connecting startups with experienced mentors and advisors.The importance of risk management and the strategic formation of diverse advisory boards to provide multifaceted guidance.Quote:"Having a board of diverse advisors can significantly enhance the quality of advice and direction for a startup." – Devon CampbellReference Links:Devon CampbellProdctGreenlight GuruEtienne Nichols' LinkedIn*Interested in sponsoring an episode? Click here to learn more!
DescriptionIn the increasingly competitive landscape of VCs and startups, there is a growing trend where founders and VCs engage in content creation to establish their legitimacy and thought leadership. Through podcasts, articles, and social media platforms, they share insights, experiences, and expertise, fostering a transparent and accessible platform for people to gain conviction in them. This content-driven approach not only enhances their personal and professional brands but also contributes to knowledge-sharing and community-building. As simple as this is, there are still surprisingly few who do it regularly and well. On this episode, we had the absolute pleasure of having on one of our favorite content creators x VCs: Illai Gescheit, Venture Partner at Siemens Energy Ventures.Illai Gescheit, based in London, started in medical devices and startup development. After contributing to the development of insulin pumps for diabetics, he ventured into cloud computing and consumer software startups, eventually joining Amazon to lead their startup and venture capital programs. Currently, he serves as a venture partner at Siemens Energy Ventures, focusing on piloting and investing in climate and energy startups. He has also served in a number of advisory roles including Techstars, Google, MassChallenge, and the World Economic Forum.Illai is very thoughtful in how he communicates nuances of piloting technology, managing your board, engaging with big oil, and other pressing topics in CT VC. His years of putting out content have made him one of the most polished guests we've ever had.--Topics4:47 Intro9:05 How climate companies can think about big oil18:02 His motto: kindness is my strategy25:03 The importance of content and personal branding40:10 Investing “in-kind” and with “sweat equity”53:46 Insights1:11:17 Are climate companies selling too early?1:12:43 Recruiting talent for early stage startups1:16:03 Choosing the right board member1:19:35 Advice to fund managers1:22:42 The climate company he would build today--LinksConnect with Will Climatize.Earth For all your Climate, Renewables, and Sustainability recruitment needs, check out our sponsor NextWave Partners. This podcast is NOT investment advice. Do your homework and due diligence before investing in anything discussed on this podcast. Connect with Somil | Connect with SilasSupport the showWe are proud to continue working with NextWave as our official show sponsor for this podcast. NextWave and all of its staff are highly motivated to advance the ClimateTech revolution and are constantly innovating ways that they can help affect that transition. From experts in the talent space to ESG experts, NextWave is taking on Climate and Social responsibility head-on and helping companies build great cultures that not only make the world a better place but also increase workplace satisfaction. Reach out to NextWave Partners today to learn more about how we might partner with you today. https://www.next-wavepartners.com/ / info@next-wavepartners.com
The Startup Tank Climate Investor Pitch Show and Climate Techies Sustainability Series
Ever wanted a chance to pitch your climate tech company or get in front of VCs and angel investors? Now is your time to shine. https://thestartuptank.com/apply Presenting Climate Startups: - Hoppy Planet Foods: Sustainable everyday snacks fortified with Acheta protein - Rare Earth: A hemp supply chain platform that delivers decarbonised products from hemp plants - Evolectric: Accelerating the EV electrification transition. - BRU: Tea is healthy, lets make it sustainable! Investor Panelists: - Hendrik Dik - Mass Challenge - Niels Schneider - Creative Destruction Lab -- Want to Connect & Network? Join 3k+ Other Climate Techies - On Whatsapp: https://4ward.vc/WAgroup - On Slack: https://4ward.vc/startupslack Want to Fundraise for Your Climate Tech Startup? - Download our Free 900+ Climate VC/Accelerator Database: https://4ward.vc/VCdatabase - Apply for The Startup Tank: https://thestartuptank.com/apply Interested in Investing in Climate Tech? We can help: - For VCs: Join Climate Tech Deal Share: http://4ward.vc/applydb - Same for Family Offices & LPs: http://4ward.vc/familyofficeform - For Angel Investors: Our Climate Syndicate: https://4ward.vc/syndicate -- The Startup Tank is brought to you by 4WARD.VC's "Partner in Clime" Accelerator and Climate Investor Syndicate 4WARD.VC's “Partner in Clime” Climate Accelerator is disrupting the outdated venture industry with the world's most hands-on, sales & traction-focused accelerator for elite early stage climate companies led by CRAZY ASS, world class climate founders tackling MASSIVE problems in areas including Food & Agriculture, Construction & Manufacturing, Commerce & Circularity, Recycling & Waste Reduction, Energy & Renewables, Transportation & Mobility For more info and to apply, please visit: http://4ward.vc/accelerator 4WARD.VC's Climate Investor Syndicate also allow accredited investors to participate in the post-program investments in our portfolio companies. For more information on 4WARD.VC's accelerator and accredited investor syndicate, please visit: https://4WARD.VC - Subscribe to never miss a thing! Via Youtube: https://thestartuptank.com/youtube Via Linkedin: https://4ward.vc/cleanandgreen Via Substack: https://mattward.substack.com Via Apple Podcast: https://thestartuptank.com/apple For Additional Free Resources: https://4ward.vc/free -- BONUS: Free 1000+ Climate VC & Accelerator Database 4WARD.VC made a searchable index of 1000+ climate, sustainability and impact investors, LPs, incubators, accelerator programs and angel investor groups worldwide. Filter climate tech VCs by stage, sector, geography & check size to find your ideal investor and/or co investors! https://4ward.vc/VCdatabase
Amy Spurling is the Founder and CEO of Compt, helping companies build and scale flexible perks, stipends that delight teams. She explains how Compt's approach to benefits aligns with an employee's life stages, and shares insights from data that revealed the vast diversity of vendors utilized by employees. Amy talks about fundraising for Compt, highlighting the gender investment gap and the difficulties faced by female founders. She also shares her personal experiences as a lesbian founder and emphasizes the importance of a diverse workforce. She outlines Compt's mission to provide equitable compensation and foster a broader perspective within companies, the economic miss of not investing in female-founded companies, and the complexities of transitioning into different roles within a startup. Amy's leadership values of balance and belonging are explored, and she shares insights about navigating hurdles like SOC 2 and GDPR compliance. Additionally, they talk about trends in the tech industry, such as AI's use in healthcare and the potential for bias in software, along with data privacy issues. __ Compt.io (https://www.compt.io/) Follow Compt.io on LinkedIn (https://www.linkedin.com/company/compt/), Instagram (https://www.instagram.com/compthq/), Facebook (https://www.facebook.com/ComptHQ), or Xr (https://twitter.com/ComptHQ). Follow Amy Spurling on LinkedIn (https://www.linkedin.com/in/amyspurling/) or X (https://twitter.com/amyspurling). Follow thoughtbot on Twitter (https://twitter.com/thoughtbot) or LinkedIn (https://www.linkedin.com/company/150727/). Become a Sponsor (https://thoughtbot.com/sponsorship) of Giant Robots! Transcript: VICTORIA: This is the Giant Robots Smashing Into Other Giant Robots Podcast, where we explore the design, development, and business of great products. I'm your host, Victoria Guido. WILL: And I'm your other host, Will Larry. And with us today is Amy Spurling, Founder and CEO of Compt, helping companies build and scale flexible perks, stipends that delight teams. Amy, thank you for joining. AMY: Thanks so much for having me. VICTORIA: Amy, I saw in your LinkedIn background that you have a picture of someone hiking in what looks like a very remote area. So, just to start us off today, I wonder if you could tell us a little bit more about that. And what's your hobby there? AMY: Sure. I do spend a lot of time backpacking. That picture, I believe, was actually taken in Mongolia a couple of years ago. We spent ten days kind of hiking around in, I mean, everything is backcountry basically in Mongolia. So, spending a lot of time walking around, looking at mountains, is kind of my pastime. WILL: I have a question around backpacking itself. When you say backpacking, what does that mean? Does it mean you only have a backpack, and you're out in the mountains, and you're just enjoying life? AMY: It depends. So, in Mongolia, there were a couple of folks with camels, so carrying the heavy gear for us but still living in tents. My wife and I just did a backpacking trip in the Accursed Mountains in Albania, though, and everything was on our backpack. So, you're carrying a 35-pound pack. It has all your food, your water, your camping gear, and you just go. And you're just kind of living off the land kind of. I mean, you're taking food, so it's not like I'm foraging or hunting but living in the outback. WILL: Wow. What does that do for you just internally, just getting off the grid, enjoying nature? Because I know with tech and everything now, it's kind of hard to do that. But you've done that, I think you said, for ten days. Like, walk us through that experience a little bit. AMY: Some people use yoga, things like that, to go to a zen place, be calm, you know, help quiet their mind. For me, I need to do something active, and that's what I use this for. So getting off away from my phone, away from my laptop—those are not available to me when I'm in the mountains—and just focusing on being very present and listening to the birds, smelling the flowers. You know, pushing myself to where I'm, you know, exerting a lot of energy hiking and just kind of being is just...it's pretty fantastic. VICTORIA: And I'm curious, what brought you to decide to go to Albania to get to that experience? Because that's not a top destination for many people. But -- AMY: It is not. So, we travel a fair amount, and we backpack a fair amount. And the mountains there are honestly some of the most beautiful I've seen anywhere in the world. And so, we're always looking for, where can you get off the grid pretty quickly? Where can you be in the mountains pretty quickly in a way that still has a path so that you're not putting yourself in danger? Unless...I mean, we've done that too. But you want to make sure you have a guide, obviously, if you're going completely no path, no trail kind of camping, too. But it just looked really beautiful. We planned it actually for three years ago and had to cancel because it was May of 2020. And so, we've had this trip kind of on the books and planned for it for a while. VICTORIA: That's awesome. Yeah, I know of Albania because I had a friend who worked there for a few years. And she said the rock climbing there is amazing. And it actually has one of the last wild rivers in Europe. So, it's just a very remote, very interesting place. So, it's funny that you went there [laughs]. I was like, wait, other people also go to Albania. That's awesome. I love the outdoor space. Well, what a great perk or benefit to working to be able to take those vacations and take that time off and spend it in a way that makes you feel refreshed. Tell me more about Compt and your background. What led you to found this company? AMY: Sure. I've been in tech companies for, you know, over 20 years. I've been a CFO, a COO building other people's dreams, so coming in as a primary executive, you know, first funding round type of person, help scale the team, manage finance and HR. And I loved doing that, but I got really frustrated with the lack of tools that I needed to be able to hire people and to retain people. Because the way we compensate people has changed for the last 10, 15 years. And so, ultimately, decided to build a platform to solve my own problem and my own team's problems, and started that getting close to six years ago now. But wanted to build a tech company in a very different way as well. So, in the same way, I take time off, I want my team to take time off. So, we operate on a basis of everyone should be taking their time off. Don't check in while you're out. We'll make sure we're covered. You know, let's build a sustainable business here. And everybody should be working 40 to 45 hours a week, which is definitely not a startup culture or norm. WILL: Yeah. I love that. I was doing some research on Compt. And so, in your words, can you explain to everyone exactly what your company does? AMY: Sure. So, we build lifestyle benefit accounts for companies. And what that means...and the terminology keeps changing, so some people may call them stipends or allowances. But it's really looking at how you pull together employee perks, benefits that will help compete for talent. And right now, retention is kind of the key driver for most companies. How do I keep the people I have really happy? Competitive salaries are obviously table stakes. Health insurance for most industries is table stakes. So, it's, what else are you offering them? You can offer a grab bag of stuff, which a lot of companies try and do, but you get very low utilization. Or you can do something like a stipend or a lifestyle spending account, which is what we build, which allows for complete flexibility so that every employee can do something different. So that even if you're offering wellness, you know, what the three of us think about as wellness is likely very different. I spend a lot of money at REI, like, they are basically, like, as big as my mortgage. I spend so much money there because I want backpacking gear. Wellness for you folks may be a little bit different. And so, allowing for that personalization so everybody can do something that matters to them. VICTORIA: Right. And I love that it comes from a problem you found in your own experience of working with early-stage startups and being on the executive level and finance and building teams from the ground up. So, I'm curious, what lessons did you find in your previous roles that were maybe ten times more important when you started your own company? AMY: I learned so much through all of my prior companies and pulled in the lessons of the things that worked really well but then also the things that it was, like, wow, I would definitely do that different. DEI is very important to us. I knew building a diverse team was going to be a competitive advantage for us. And none of my prior teams really met that mark. You know, most of them were Boston-based, the usual kind of profile of a tech company: 85%-95% White guys, mostly from MIT, you know, very, very talented, but also coached and trained by the same professors for the last 20 years. So, I knew I wanted different perspectives around the table, and that was going to be really key. So, looking at non-traditional backgrounds, especially as we were looking at hiring engineers, for instance, that was really interesting to me because I knew that would be part of our competitive advantage as we started building up this platform that is employee engagement but very much a tax compliance and budgeting tool as well. VICTORIA: I love hearing that. And it's something I've heard from actually thoughtbot's founder, Chad. That is something he wished he invested more in when he first started it. So, I'm curious as to how that's played out from when you started to where you are now. You said, I think, it's been six years, right? AMY: January will be six years, so five and a half-ish, I guess, right now. I mean, it was a stated part of what we were going to do from day one. All of my prior companies wanted that as well. I don't think anybody starts out and says, "Hey, I'd really love a one-note company." No one says that. Everybody thinks that they're doing the right things and hiring the best talent. But what you do is you end up hiring from your network, which usually looks just like you. And when you get to be, you know, 100, 150 people and you're looking around going, wow, we have some gaps here, it's really hard to fill them because who wants to be the first and the only of whatever? You know, I've been the only woman on most management teams. So, for us, it was day one, make it part of the focus and make sure we're really looking for the best talent and casting a very wide net. So, right now, we're sitting at 56% female and 36% people of color, and somewhere around 18%-19% LGBTQIA. So, we're trying to make sure that we're attracting all those amazing perspectives. And they're from people from around the country, which I also think is really important when you're building a tech company. Don't just build in areas where you're in your little tech bubble. If you want to build a product that actually services everyone, you need to have other kind of cultural and country perspectives as well. VICTORIA: Yeah. And that makes perfect sense for what you described earlier for Compt, that it is supposed to be flexible to provide health benefits or wellness benefits to anyone. And there can be a lot of different definitions of that. So, it makes sense that your team reflects the people that you're building for. AMY: Exactly. WILL: Yeah. How does that work? How does Compt accomplish that? Because I know early on I was doing nonprofits and I was a decent leader. But I struggle to get outside of myself, my own bubble if that makes sense. So, like, that was before I had kids. I had no idea what it meant to have kids and just the struggles and everything if you have kids. So, there's so many different things that I've learned over the years that, like, just people have their own struggles. So, how does Compt accomplish the diversity of a company? AMY: So, it's so interesting you mentioned that. I was on a podcast the other day with somebody who was, like, "You know, we didn't really think about our benefits and how important they were." And then, the founder who was the person on the podcast, and he was like, "But then I had kids. And suddenly, I realized, and we had this amazing aha moment." I'm like, well, it's great you had the aha moment. But let's back it up and do this before the founder has children. Sometimes you need to recognize the entire team needs something different and try and support them. My frustration with the tools out there are there are tools that are like, hey, we're a DE&I platform. We will help you with that. You know, we've got a benefit for fertility. We've got a benefit for, you know, elder care. There's all kinds of benefits. These are great benefits, but they're also very, very specific in how they support an employee. And it's very small moment in time, usually. Whereas with something like Compt, where we say, "Hey, we support family," your version of family, having children is very different from my version of family, where I don't have children, but we both have families. And we can both use that stipend in a way that is meaningful for us. What puts the employee back in charge, what matters in their lives, instead of the company trying to read everyone's mind, which is honestly a no-win situation for anyone. So, it just makes it very, very broad. VICTORIA: Yes. And I've been on both sides, obviously, as an employee, but also previously role of VP of Operations. And trying to design benefits packages that are appealing, and competitive, and fair is a challenging task. So -- AMY: It's impossible. It's impossible. [laughs] VICTORIA: Very hard. And I'm curious what you found in the early stages of Compt that was surprising to you in the discovery process building the product. AMY: So, for me, I mean, discovery was I am the buyer for this product. So, I wanted this about five years before I decided to go and build it. And I was talking to other finance and HR professionals going around going, "All right, are you feeling this exact same pain that I'm feeling? Because it is getting completely insurmountable." We were all being pitched all these different platforms and products. Everybody had something they wanted to sell through HR to help attract, and engage and retain talent and all the things, right? But there's no tracking. It's not taxed correctly. And ultimately, no matter what you bring in, maybe 2% to 3% of your team would use it. So, you're spending all this time and energy in putting all this love into wanting to support your team, and then nobody uses the stuff that you bring in because it just doesn't apply to them. And so, I realized, like, my pivotal moment was, all right, none of this is working. I've been waiting five years for somebody to build it. Let's go build something that is completely vendor-agnostic. There's no vendors on this platform by design because everyone ultimately wants something different. And, you know, through that process, we were, of course, pushed by many VCs who said, "Hey, build your marketplace, build your marketplace, you know, that's going to be your moat and your special sauce." And I said, "No, no, no, that's not what we're going to do here because that doesn't solve that problem." And we finally had the data to prove it, which is fantastic. You know, we actually did a sample of 8,700 people on our platform, and we watched them for a year. And said, "How many different vendors are these 8,700 people going to use?" Because that's the marketplace we'd have to build because we have 91% employee engagement. Nobody can beat us in the industry. We've got the highest employee engagement of any platform in our category. So, how many different vendors could 8,700 people use in that time period? Do you guys have any guesses how many they used in that time period to get to that engagement? VICTORIA: Out of 8,700 vendors? AMY: No, 8,700 employees. So, how many different vendors they used in that time period. VICTORIA: Hmm, like, per employee, I could see maybe, like, 10? I don't know. Two? AMY: We saw 27,000 different vendors used across all the employees, so 27,000 different unique vendors. So, on average, every employee wants three unique vendors that no one else is using. VICTORIA: Oh wow. WILL: Wow. VICTORIA: Yeah, okay. [laughter] Right. AMY: So, it's just you can't build that, I mean, you could build that marketplace, but nobody's going to visit that marketplace because nobody wants to scroll through 27,000 things. And so, it just keeps changing. You know, and I saw that even with the woman who started the company with me, you know, when she...we, of course, use Compt internally. And she started using her wellness stipend. You know, at first, she was doing 5Ks. So, she'd register for the race. She'd go train. She'd do all the things. Then she got pregnant and had a baby and started shifting over to prenatal vitamins, to Lamaze classes, to, you know, mommy yoga, things like that. Then once she had the baby, it shifted again. And so, it allows for a company to flow with an employee's lifecycle without having to get into an employee's life stage and, "Hey, what do you need at this moment in time?" Employees can self-direct that, so it makes it easier for employees and a lot easier for companies who are not trying to...we don't want to map out every single moment of our employee's personal life. We shouldn't be involved in that. And so, this is a way to support them but also give them a little space too. WILL: I absolutely love that because that is, yes, that is a flow. Like, before you have kids, it's, like, yes, I can go run these 5Ks; I can do this. When you have kids, it totally changes. Like, okay, what can I do with my kids? So, workout, or that's my away time. So, I love that it's an ebb and flow with the person. And they can pick their own thing, like -- AMY: Right. We're all adults. WILL: Yes. [laughs] AMY: I think I sat there going; why am I dictating someone's health and wellness regimen? I am not qualified for this on any stretch. Like, why am I dictating what somebody's mental health strategy should be? That's terrifying. You're adults. You work with your professionals. We'll support it. WILL: Yes. I remember at one company I worked for; they had this gym that they had, you know, got a deal with. And I was so frustrated because I was like, that's, like, 45 minutes away from my house. AMY: [laughs] Right. WILL: It's a perk, but it means absolutely nothing to me. I can't use it. So yes, yeah. [laughs] AMY: Well, and, like, not everybody wants to work, say...there was, you know, we see a lot of that is there's been a transition over time. COVID really changed that as people couldn't go to gyms, and companies shifted to stipends. But you may not want to work out with your co-workers, and that's okay, too. Like, it's okay to want to do your own thing and be in your own space, which is where we see this kind of decline of the, you know, on-site company gym, which, you know, some people just don't want to do that. VICTORIA: Yeah. So, I love that you stayed true to this problem that you found and you backed it up with data. So, you're like, here's clear data on, say, why those VCs' advice was bad [laughs] about the marketplace. AMY: Ill-informed. They needed data to see otherwise. [laughs] VICTORIA: Yeah. Well, I'm curious about your experience going through fundraising and starting up for Compt with your background as a CFO and how that was for you. AMY: It was...I naively thought it would be easier for me, and maybe it was because I had all this experience raising money as a CFO in all these prior companies. But the reality is that women receive less than 2% of all funding, even though we start 50% of the businesses. And if you look at, you know, Black female founders, they're receiving, like, 0.3, 0.5% of funding. Like, it's just...it's not nice out there. You know, on average, a lot of VCs are looking at 3,000, 4,000, or 5000 different companies a year and investing in 10. And so, the odds of getting funded are very, very low, which means that you're just going to experience a whole lot of unique situations as a female founder. I saw that you folks work with LOLA, which is fantastic. I'm a huge fan of LOLA and kind of what their founders put together. And I've heard some amazing things about the pitches that she's done for VCs and that she's just not shy about what she's building. And I really appreciate that. It's never a fun situation. And it gets easier the later stages because you have more metrics, and data, and all of that. And we ultimately found phenomenal investors that I'm very, very happy to have as part of our journey. But it's definitely...it's not pretty out there is the reality. VICTORIA: Right. And I saw that you either attended or put on an event about the gender investment gap, which I think is what you just referred to there as well. So, I'm curious how that conversation went and if there were any insights about what the industry can do to promote more investment in women and people of color founders. AMY: So, that's actually coming up August 10th, and so that's coming up in a few weeks that we're going to be hosting that. I'm actually part of a small group that is spearheading some legislation in Massachusetts to help change this funding dynamic for female founders, which I'm pretty excited about. And California also has some legislation they're looking at right now. In Mass, we're looking at how fair lending laws can apply to venture capital. There are laws on the books on how capital gets distributed when you look at the banking system. But there's virtually no regulation when you look at venture funding, and there's no accountability, and there's no metrics that anybody is being held to. I don't believe that you know, just because I pitched a VC that they should be funding me, you know, it needs to be part of their thesis and all of those things. But when you see so much disparity in what is happening out there, bias is coming into play. And there needs to be something that helps level that playing field. And so, that's where legislation comes into play and helps change that dynamic. So, pretty excited about the legislation that's before both the Senate and the Mass State House, likely going to be heard this November. So, we're pretty excited about that. Mid-Roll Ad: As life moves online, bricks-and-mortar businesses are having to adapt to survive. With over 18 years of experience building reliable web products and services, thoughtbot is the technology partner you can trust. We provide the technical expertise to enable your business to adapt and thrive in a changing environment. We start by understanding what's important to your customers to help you transition to intuitive digital services your customers will trust. We take the time to understand what makes your business great and work fast yet thoroughly to build, test, and validate ideas, helping you discover new customers. Take your business online with design‑driven digital acceleration. Find out more at tbot.io/acceleration or click the link in the show notes for this episode. WILL: So, Amy, you're talking a lot about diversity, inclusion, and just biases, and things like that. You're doing a great job with it. Your product is perfect for that because it reaches so many different levels. And I just want to ask you, why are you so passionate about it? Why is this so important to you? AMY: For me, personally, I am a lesbian founder. I am the only, you know, LGBTQ in many of my companies. And I'm always the, I mean, very frequently, the only woman in the boardroom, the only woman on the leadership team. That's not super comfortable, honestly. When you are having to fight for your place at the table, and you see things that could be done differently because you're bringing a different perspective, that, to me, is a missed opportunity for companies and for employees as well who, you know, there's amazing talent out there. If you're only looking at one flavor of talent, you're missing the opportunity to really build a world-class organization. And so, to me, it's both the personal side where I want to work with the best people. I want to work with a lot of different perspectives. I want to work with people who are bringing things to the table that I haven't thought about. But also, making sure that we're creating an environment where those people can feel comfortable as well, and so people don't feel marginalized or tokenized and have the ability to really bring their best selves to work. That's really important to me. It's a reflection of the world around us. It's bringing out the best in all of us. And so, for me, that's the environment I want to create in my own company. And it's also what I want to help companies be able to foster within their companies because I think a lot of companies really do want that. They just don't know how to go about it. They don't have actual tools to support a diverse team. You pay for things for the people you have, and then you hire more people like the people you have. We want to be a tool to help them expand that very organically and make it a lot easier to support a broader perspective of people. VICTORIA: I appreciate that. And it speaks to something you said earlier about 50% of the businesses are started by women. And so, if you're not investing in them, there's a huge market and huge potential and opportunity there that's just not -- AMY: The economic miss is in the trillions, is what's been estimated. Like, it's an absolute economic miss. I mean, you also have the statistics of what female-founded companies do. We tend to be more profitable. We tend to be more capital efficient. We tend to, you know, have better outcomes. It's just so the economics of it are there. It's just trying to get folks to understand where their biases are coming into play and funding things that may be a little outside their comfort zone. VICTORIA: Right. That's going to be a big project to undo all of that. So, each piece that works towards it to break it down, I think, is really important. And it seems like Compt is a great tool for companies to start working towards that, at least in the equity of their benefits, which is -- [laughs] AMY: Exactly. Because, I mean, if people can't use a perk, then it's inequitable compensation. And if you have inequitable compensation, you're already going down that path. You end up with wage gaps, and then you end up with promotion gaps. And all these things feed into each other. So, we're just trying to chip away at one piece of the problem. There's lots of places that this needs to be adjusted and changed over time. But we want to at least chip away at that one piece where this piece of compensation can be equitable and support everyone. WILL: Yeah, I love that. I was looking at your LinkedIn. And it looks like you've been almost, later this year, maybe six years of Compt. What was some of the early traction? Like, how was it in the early days for you? AMY: It was an interesting transition for me, going from CFO and COO over to the CEO role. That was easier in some ways than I thought it was going to be and harder in other ways. You know, on the easy side, I've already done fundraising. I understand how to write a business model, and look at financial plans, and make sure the concept is viable and all the things. But I also am not an engineer. I'm not a product designer. And so needed to make sure we immediately surrounded ourselves with the right talent and the right help to make sure that we could build the right product, pull the things out of my brain that are conceptual but definitely not product design. No one wants me touching product design. I've been barred from all codebases in this company. They don't want me touching anything, with good reason. And so, making sure that we have those right people to build and design the software in a way that functionally makes sense. VICTORIA: I think that is great that...I laughed when you said that you are barred from touching any of the code. [laughs] It's like, you're able to...I think a strong leader recognizes when other people have the expertise and makes space for them to do their best work. I also see that, at the same time, you've been a mentor with the MassChallenge group. And I'm curious if you have a most frequent piece of advice that you give to founders and people starting out building great products. AMY: The biggest piece of advice, I think, is to make sure you're taking care of yourself through this process. It's an exhausting process to build a company. And there's always way more that you should be doing every day than you can possibly get done. And if you just completely absorb yourself in it, you're going to end up burning out. So, making sure that you rest, that you still make time to exercise and to move, and that you spend time with family. All of those things, I think, are really, really important. That's been part of our core tenets. From day one, I said, "No more than 40 to 45 hours a week." It doesn't mean I'm not thinking about this business far more than 45 hours a week, but I'm not going to sit behind a computer that many hours in a week because I will burn out. And if I'm out and I'm reading something, or I'm, you know, going for a walk, I'm going to have moments of inspiration because I can actually have those creative thoughts firing when I'm not just putting out fires. And so, I think that's really, really important for founders to make sure they take that time and allow their brains to clear a little bit so that they can build more efficiently, build faster, and have really good critical reasoning skills. WILL: I love that you not only have the product to, you know, help taking time off, but you also are preaching it per se, like, take time off. Don't work more than 40-45 hours. Like, take care of yourself. So, I love that advice that you're giving is right in the message with your product. So, I love it. AMY: Thank you. I do hammer home with this team. What we build is obviously very, very important to me, but how we build this company is equally important. We spend just as much time thinking about how we're building and designing this company internally as we do about our product because they need to be a virtuous cycle between the two, quite frankly. And so, if they aren't aligned, we're going to fail. WILL: Definitely. Wow. Awesome. What does success look like for you and Compt in the next, you know, six months to a year? AMY: For us, it's really about reaching as many people as possible. So, how do we have an impact on as many lives as possible and help people be able to access this piece of their compensation? What is interesting right now is we're in a really interesting moment. The tech industry is going through...shall we call it an awakening? Where money is tighter. There's been some layoffs. You know, it's just a very different world in tech right now. And everybody's in a little bit of a holding pattern to figure out, okay, what's next? What we're seeing across our portfolio of companies is that there's a lot of industries that are, for the first time, really thinking about how do we retain folks? How do we think about hiring in a new way? So, industries like construction and manufacturing. Industries that never had employee kind of lifestyle benefits or perks they're taking a look at that because unemployment is so, so low. And so, for the first time ever, we have the ability to have an impact on groups that never had access to professional development, to wellness, to things like that. And that's really exciting because you can have such a huge, impactful moment where people have just been without for so long. And so, that's pretty exciting for us. VICTORIA: You're touching upon a topic that I've thought about before, where in the tech industry, we're used to having a lot of benefits and perks and that not every industry is the same way. So, I'm curious; you mentioned construction and some other groups that are looking to adopt more of these benefits because unemployment is so low. I'm curious, like, if there are any patterns or things that you see, like, specific industries that are more interested than others, or what's going on there? AMY: Our portfolio of tech companies are only about...they're less than 40% of our customers, actually. So, a relatively low percentage of our customers come from the tech industry. What we find is that healthcare systems this is really important. As you're thinking about how you're going to retain nursing staff, it is incredibly difficult. And so, we see a lot of movement in the healthcare space. We see a lot of movement, again, across manufacturing and construction, you know, financial services. Pretty much anybody who is struggling to hire and is worried about retaining is trying to figure out what's my strategy? How do I do this in the least expensive way possible but reach everyone? Because those employee engagement metrics are so consistently important to look at. And most platforms and things that you could be doing out there are going to give you a 2% to 3% utilization. So, it's very, very low. You know, wellness is by far the most common use case we see companies putting in place. It's good for employees. It's good for the employer. That's by far the most important or the most common. But we also see things like family, and just more of a whole well-being kind of concept as well, so beyond wellness, so allowing for that broader reach. We're also seeing industries where people are starting to age out. So, we've got five generations at work right now. There's industries where folks have historically stayed forever. You know, you've got the people who have been there 20-30 years. Well, those same industries are now sitting there going, all right, how do I get the next two generations to come in here? Because it's such an old-guard and old approach. We've got to change things up. And so, we're seeing a pretty big cultural shift happen within a lot of these more nascent industries. WILL: Yeah. I can definitely see how that would be tough going from, you know, you said five generations are currently in the workforce? AMY: Yep. WILL: I didn't even think about that. Wow. AMY: Yeah, you got a lot of different parts of the life cycle. You know, think about professional development. Professional development for a 22-year-old is very different from professional development for a 65-year-old. But both are in the workplace, and both want to keep learning. It's just what your needs are and what you need to learn. And how you want to learn is going to be very, very different. WILL: Wow. So true. I love how you're talking about your leadership and just the way you lead. I can just hear it in what you're saying. What are some of your core values that drive you every day? AMY: One of the big ones, and it probably goes back to, you know, I'm sure, birth placement, whatever. I'm an oldest child, all the things that come with being an oldest child. But fairness is a really big one for me. And so, it's thinking about how we apply that as a company, so equitable compensation falls under that. Making sure that we've got a team that is balanced and diverse is really important to me. You know, thinking, you know, our core values are balance and belonging. That runs through absolutely everything that we do and is core and central to it. Because, again, how we build this company is just as important to me as what we're building. And so, making sure that we hold true to those values is critical because we have amazing people, and they need to feel supported as well. VICTORIA: Well, that really comes through in everything that you say and that we've talked about so far today, and I really appreciate that. And I'm curious if you could go back in time to when you first started Compt and tell yourself any piece of advice or information; what would you say? AMY: That piece of advice has changed over time; I will tell you that. The one that is most recent for me is really because we're an HR tech platform, and we service, you know, an entire organization, is really thinking about how you support different industries at different moments in time, the concept of product-market fit. When you're that type of a platform, which there aren't many, there's not many platforms that sit across an entire organization, but compensation is one of them. You need to be thinking about which industries are struggling to hire, which are struggling to retain at this moment in time. And so, I don't think there's one place, like, hey, we have product-market fit, now we can scale. I think that's a misnomer for our part of the HR tech space. And so, it's constant experimentation on go-to-market strategy and constant kind of adjustment as markets ebb and flow over time. WILL: What is some of your biggest hurdles right now or even in the future that you can see coming? AMY: If I had a crystal ball, life would definitely be easier. I'd love to know when this economic cycle is going to shift and, you know when things get a little bit easier for companies. You know, HR leaders and finance leaders are not having the most fun at this moment in time. They're being tasked with making everybody happy but on very small budgets, and so they're really challenged with that. And they're really burnt out, and they're exhausted. So, I'm looking forward to a shift so when people can get back to feeling a little bit physically better. But also, it just helps navigate a market and be better able to support your employees. VICTORIA: I've been thinking about that question recently, what I would tell my past self, and I think it's mostly, like, food related. [laughter] AMY: Ooh, interesting. VICTORIA: Use better vinegars, like, invest in fancier olive oil. [laughs] AMY: So, my new luxury pro-tip is you buy a $7 bunch of eucalyptus at the grocery store, and you tie it above your shower head. I'm not kidding; you will feel like you're at a spa. It costs $7. I learned it because I was at some fancy resort. One of my investors, you know, paid for us to go to a conference that I was not paying for. And I was like, that is genius. You suddenly feel like you are in someplace fancy, and it was seven bucks. It's amazing. WILL: Yes. VICTORIA: That sounds incredible. I'm going to do that. WILL: Same. [laughter] VICTORIA: [inaudible 34:35] buy some. No, it's so good. Do you have any questions for us, Amy? AMY: Yeah. I mean, what trends are you seeing in the market right now? Like, what types of companies are being developed? Where do you see growth happening in the market? VICTORIA: That's probably a better question for me. As a managing director, I spend more time networking and going to events. And it's interesting being in San Diego. There's a big biotech startup here. So, I went to an EvoNexus Demo Day and saw the things that people were using. And there seemed to be a trend of using AI and machine learning to create better health outcomes, whether that's for predictors for which people will respond better to anti-cancer drugs, or, you know, how do we monitor the release of drugs for someone's system who's, you know, going through methadone in therapy. So, it's really interesting. I think that you know, you mentioned that there's not the same amount of money in the tech market, but I think there is still a lot of work being done to solve real problems that people have. So yeah, I'm really curious to see those types of projects and which ones are going to be successful, and how much the AI trend will really fade out. Like, clearly, in some use cases, you can see how beneficial it could be. And other times, it seems like it's kind of just like slapped on there for -- AMY: Agreed. VICTORIA: Marketing purposes, so... AMY: That's really just a database query. It's not AI. [laughs] VICTORIA: Right. [laughs] It's interesting because, you know, I just had lunch with a bunch of other CTOs in San Diego, and we were talking about AI, and some of the inherent risks of it, and the damage it can cause. And I always like to bring it back to, like, there are some people who are already harmed by these trends. And we have to work around that. Like, there is some, you know, greater supposed existential threat with AI that I think is rather unlikely. But if we think about that too much and not focus on the current harm that's being done, then that's, you know, more dangerous than the other one. AMY: Yeah. No, absolutely. I mean, there's definitely, I mean, even just with facial recognition and how that's applied and what that's used for. I mean, any software that is built with people has bias. And so, whatever biases they're bringing into it is the bias that's going to exist in the software. And so, there's...we already are starting from, you know, going back to our earlier conversation, if companies are not diverse and not building for really diverse perspectives, they're inherently going to build bias software, whether or not, I mean, I don't think that's anybody's intention. But that's what's going to happen because you just didn't think about things you didn't know. VICTORIA: Right. And, of course, I'm here in Southern California. There's the strikes for the actors and writers' strike happening a few hours north of us. And they were actually, you know, for some actors, signing away their rights to their likeness. AMY: Wow. VICTORIA: And then they could make an AI image and -- AMY: Wow. You could just create an entire movie with somebody's image and dub in a voice, and suddenly you don't need actors. VICTORIA: Right. And it's, of course, more often non-White actors and models who are being replaced. And so, I think that's a very interesting trend that people may not have thought about yet. AMY: Fascinating. VICTORIA: So yeah, I mean, having people on your leadership team who are thinking about these [laughs] different types of issues, like, yeah, I think it's really important. And then also, from, like, a data privacy perspective, all the laws that are coming out and that have come out. And I think that some founders and CTOs are really struggling with how to comply and protect everyone's data that way. AMY: No. It's something we think about a lot because we have the potential to have access to a lot of employee data. We take a very minimalist approach stated, not a big data play. That's not what we're here for. That's not what we're trying to do, this mountain of data on people, and then we'll figure out how to monetize it. We want to build something a little bit different. And so using only data that needs to be used so that we can truly support people with what our actual goal and aim is, rather than having that be a secondary cause. VICTORIA: Yeah. And I wanted to ask you about that actually because you have SOC 2 and GDPR compliance. And it's a topic that I think a lot of founders know that security is important, but it can be a significant investment. So, I'm curious your trade-offs and your timing for when you went for those compliance frameworks. AMY: We went early for it. I mean, so our platform, I mean, we're integrated with payroll platforms. We're touching employee data. So, we went for it early because we knew that it was going to be important, and it's a lot easier to do it before you make a mess than it is after the fact. I've done SOC 2 compliance in two prior companies. It's not fun. It is not my most fun thing that I've ever done. Fortunately, there are geniuses out there who built platforms to make this very, very easy now. We use a platform called Vanta that is absolutely incredible, made it super easy to get SOC 2 compliant, go through our audits, do all the things, so that, at least, is a lot easier. But it was something that we needed the funding to invest in. It's not inexpensive. But we knew that it was going to be critical because people need to feel that their data is secure and that you know what you're doing, and that you're not just kind of flying by the seat of your pants. There's a lot of tech companies that operate on, we'll figure out the tax, or we'll figure out the law. We'll figure out the compliance later. And that's been a stated part of their mission. That's just not the way I'm going to operate. And that doesn't work very well when you're dealing with HR, quite frankly, or finance because we have to comply with laws. So, getting ahead of that early was part of our strategy. VICTORIA: That makes sense. Your finance background making it clear what the legal implications are. [laughs] AMY: Exactly. Like, I'm not messing around with the IRS. Nobody wants to get audited by the IRS. It's not fun. Let's just keep things tax compliant. Chances are you're not going to get audited by the IRS. But if you are a tech company, if you do want to go public, if you do want to be acquired likely from a public company, you have to have these things in order because otherwise, it's coming off your purchase price or your stock price because you've got disclosures you've got to put out there, so little hidden, nasty gotchas. And it can be a six-year lookback period. So, you're like, oh, I'll worry about it later. Six years is a long time. And if you start messing around with that, it gets very, very expensive to clean up. So, just do it right from the beginning. You know, the same way you're doing payroll correctly now, invest a little bit, and it makes it a lot easier. VICTORIA: Yeah, I agree. And I think the tooling that's out there makes it a little bit easier; at least then, you know you have the confidence that your data is protected. Especially if you're a non-technical founder, I can imagine that makes you feel better that things are the way they should be. AMY: Exactly. Somebody has looked at this thing. Somebody is making sure that it's working the way it's supposed to. You know, that definitely helps when you're a non-technical founder, or just not a tax expert, or a legal expert, you know, around these things. It's not even the technical founders that have to worry about it. Data comes in all kinds of forms. VICTORIA: Yeah, that makes a lot of sense. AMY: This has been a fantastic conversation. I've really enjoyed it. VICTORIA: Well, thank you. WILL: Same. VICTORIA: I've enjoyed it as well. I really appreciate you taking the time. You can subscribe to the show and find notes along with a complete transcript for this episode at giantrobots.fm. If you have questions or comments, you can email us at hosts@giantrobots.fm. You can find me on Twitter @victori_ousg. WILL: And you can find me on Twitter @will23larry. This podcast is brought to you by thoughtbot and produced and edited by Mandy Moore. Thanks for listening. See you next time. ANNOUNCER: This podcast is brought to you by thoughtbot, your expert strategy, design, development, and product management partner. We bring digital products from idea to success and teach you how because we care. Learn more at thoughtbot.com. Special Guest: Amy Spurling.
Guest Stephanie Roulic is the founder and CEO of Startup Boston where she's become a driving force behind Boston's startup ecosystem. Through Startup Boston, Roulic is on a mission to bring networking opportunities that bridge connections between people from different industries and companies from all stages. She leads a team of dedicated volunteers who are all aligned in fulfilling Startup Boston's vision to establish a more connected Boston business ecosystem. Since co-founding the martech company nDash in 2016, she recognized the need for meaningful connections in the local startup community. This led her to also launch Startup Boston Week in 2017, an annual event that brings together thousands of attendees and hundreds of speakers, including industry luminaries such as Brian Halligan and Jules Pieri. Throughout her journey, Roulic's leadership and passion have shone brightly. From being the first non-engineering hire and employee number 11 at Goldcast, she built out and managed customer success and support teams. She's played an instrumental role at MassChallenge and nDash as well, demonstrating her expertise in community-building and client support. Her accomplishments extend to education where she advises Suffolk University's Management & Entrepreneurship Career Community Advisory Group. In 2022, her efforts with Startup Boston were recognized by the Boston Business Journal as she was named one of BBJ's 2022 40 Under 40 Honorees; and prior to that was named to BBJ's Power 50 for 2020. Her strategic prowess is evident in securing sponsorships, developing onboarding strategies, and creating year-round initiatives and events. With a commitment to diversity, her leadership has resulted in Startup Boston Week drawing a majority representation of women and people of color among speakers. Roulic's journey began with a Bachelor's degree in Communication and Media Studies from the University of Massachusetts Amherst. Her dedication to her craft and community led her to embrace roles at Geek Girl, where she served as Program Coordinator as a dedicated volunteer. From nDash's inception to the birth of Startup Boston, Stephanie Roulic's profound impact on Boston's startup ecosystem is truly commendable.
Kim is as unstoppable as it gets. Born and raised in the Boston area she became very interested in entertainment. After a bit, someone convinced her to go into sales which she did and has been involved with ever since. For the past 20 years she has been a professional financial advisor. Nine years ago she decided to invoke both sides of her brain by starting her own production company, Miles In Heels productions. She is an event strategist which she will explain. Of course, since Kim was in sales we talk a lot this time about sales, what makes great sales people and how sales professionals can and should do more to relate to their customers. I'm not going to give everything away. I hope very much you enjoy and are inspired by our episode with Kim. About the Guest: Kim Miles (TEDx Speaker, Executive Producer & Event Strategist, Serial Connector & Shoe Collector) What do you call a successful businesswoman with a vibrant financial advisory practice, more than 30 years of sales experience, a background in performing, and a serious shoe habit? Kim Miles! Through her company, Miles in Heels Productions (milesinheels.com), Kim is a highly sought-after TEDx speaker, emcee, creative collaborator and event strategist who partners with her clients to deliver critical messaging to their key audiences in fresh, unexpected and entertaining ways. No matter the format, live or virtual, from ideation to execution, Miles in Heels Productions is the answer. When you need to think outside of the box and laugh while you're learning, look no further: if Oprah and Ellen had a love child, it would be Kim Miles. Kim creates mic-drop moments for her clients by using both the left and right sides of her brain, simultaneously. She brings her business acumen AND her creative lens to every problem-solving scenario. From securing A-list talent to comprehensive content creation by way of video production and copywriting, Kim's goal is to make sure each client is attracting its perfect audience. Kim has worked with the likes of comedians Fran Drescher, Judy Gold, and Jackie Fabulous to Broadway actors like Miguel Cervantes (Hamilton), to celebrity chefs such as Karen Akunowicz (Top Chef/James Beard Winner) to bring star power to her clients' events. Major clients include The Massachusetts Conference for Women, Babson College, Ropes & Gray, Worcester Women's Leadership Conference, Wellesley College, Winchester Hospital/Lahey Health, Women's Bar Association and Foundation of Massachusetts, Yankee Dental Congress, Foundation for Business Equity, League of Women Voters of Massachusetts, Goulston & Storrs Counsellors at Law, College of The Holy Cross, MassChallenge, Women in Technology International, Colwen Hotels, Regis College, Bryant University Women's Summit, MetroWest Conference for Women and many more. She's a member of The WIN Lab Coaching Circle at Babson College, the Innovation Women Speakers Bureau, and the GDA Speakers Bureau. Kim is widely known as a powerhouse problem solver, kick-a** content creator, and a hilarious humorist. When she's not working, Kim has been known to take off her signature heels only to hit the slopes or the golf course…that is when she's not singing with her band! Ways to connect with Kim: WEBSITE: www.milesinheels.com TEDx Talk: https://www.ted.com/talks/kim_miles_surviving_the_big_c_conformity LINKEDIN: Kim Miles/Miles in Heels Productions: https://www.linkedin.com/in/kim-miles-00342294/ INSTAGRAM: @Kimmilesinheels: https://www.instagram.com/kimmilesinheels/ FB: Miles in Heels Productions/Kim Miles: https://www.facebook.com/pages/Miles-In-Heels-Productions/752242571474563 TWITTER: @KimMilesinHeels: https://twitter.com/kimmilesinheels YOUTUBE: Miles in Heels Productions: https://www.youtube.com/channel/UCTD-99e7kYl1byWqSMzQVkw?view_as=subscriber About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes **Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. **Michael Hingson ** 01:21 Well, hi once again. And yes. And well. Hi there, too. You too. And hi to everyone listening. Welcome to unstoppable mindset. We're glad you're here. Today, we get to visit with Kim Miles. And Kim has a company with a very clever name. And I'm gonna let her tell you because I don't want to spoil it. And she has a lot of interesting stories to tell. She's a very creative individual by any standard. And I really am glad that you're going to spend some time with us today. So welcome aboard, Kim. **Kim Miles ** 01:52 No, I feel honored. Thank you. It was really so great to get to know you on our initial call. And it's just been fun learning about you and and accessiBe ever since. So I'm happy to be here. Thanks for having me. **Michael Hingson ** 02:05 Yeah, one of the things that we do for those who may not really have caught on over the last number of episodes is before we do a podcast, I love to get a chance to meet virtually in person, whoever is going to come on the podcast because it's great to get to know them and for them to get to know me and make sure we're all comfortable with the podcast, which is as you all know, a conversation. And so Kim and I connected and here we are. So I'm very glad you're here. And I expect that we will have fun today. I agree. I agree. And you are in Boston, and what's the temperature back there? **Kim Miles ** 02:41 We cannot seem to get out of our own way. We have literally we had the most glorious Memorial Day weekend, which we don't typically have. So that was a surprise. It was absolute perfection. And then ever since then we've really been it's been cold here. Everybody's been joking around that they put away their winter coats far too early. And so we are really hovering in the 50s and 60s here where we're trying desperately to warm up. So we were praying for warmer weather, but it'll come it'll come and then we'll be complaining. It's too hot. We're now trying England. We're never happy in New England. **Michael Hingson ** 03:13 You know, it's not just New England. I am fascinated when I listen to weather prognosticators like out here. When it's really hot, of course, we have greater chances of fires wildfires, right used to be called forest fires. But now Smokey Bear calls them wildfires, anyway, whatever. But the the issue is that when it's really hot, the whole Southern California area is much more susceptible to fires. And so now, we have also primarily had much cooler weather, it's going to get up to 72. Today, they say it's 67 outside right now and it's about 1135 in the morning. But the thing is that what people have been complaining about the weather people is the May gray in the June gloom. You know, they're complaining about that every single weather forecast I always hear about the May gray or the June Gloom is still with us. The Marine layers there, we're not getting the sun. But you are absolutely right. What's going to happen is once it starts to really heat up, then they're going to complain about it being too hot and the chance of fires. There's no pleasing them and they teach us all that which is unfortunate. **Kim Miles ** 04:29 Well, I don't know if you know the saying but if you live in New England and you don't like the weather, just wait a minute, it'll change. **Michael Hingson ** 04:36 I lived in with her for three years and spent a lot of time in the Boston area. So I understand, ya know, how **Kim Miles ** 04:42 do we know exactly. **Michael Hingson ** 04:44 New Englanders are very opinionated. I remember a couple of times. At the beginning of baseball season the Red Sox lost the first game of the season. And the immediate thing I started hearing from everyone is wait till next year. **Kim Miles ** 04:57 Well, here's what the old adage says As though the seasons are not one in April, but they are last in April. So if you don't have a strong start in April, you're likely doomed. Of course, crazier things have happened. But that is the old adage. And yeah, we were very spoiled here in Boston, I have to say I have a conversation with a friend of mine who lives out out west and, and he's always saying, Do you know do you know lucky you guys aren't you know, spoiled you guys are that you have a team in every sport to look forward to. And I realize we're spoiled. I understand that completely. But it's, you know, when you're a born and bred New Englander, you get used to it. And you know, we have high standards for sports teams, I suppose. **Michael Hingson ** 05:40 Or at least, or maybe lower high standards for fans. It's hard to say **Kim Miles ** 05:47 to Shay, **Michael Hingson ** 05:49 I remember when Steve Grogan was the quarterback for the Patriots. And people didn't like him. And they actually booed him off the field one game, which was, I thought a little bit amazing. I heard of that concept before, but never actually saw it. But of course, I also was back in Boston living there. When Michael Rooney ruzi. Oni and the Olympic team in 1981. Hockey against the Russians. **Kim Miles ** 06:15 Yes, that was yeah, that's if you've ever seen the movie. That movie is such an amazing, you know, a such an amazing movie. The story of it is it's one of the greats, it's one of the one of the sports greats. **Michael Hingson ** 06:27 Yeah, well, and by any standard it is, by any standard, any standard. That is it was great. And it was wonderful. And that was the year I think they also introduced first night in Boston. And he and I think some of the team made an appearance at a couple of the subway stations. So it was kind of fun. **Kim Miles ** 06:48 That's back in the day. That's what in the **Michael Hingson ** 06:51 day, right? Yeah, back in the day. Well, tell us a little bit about you, maybe the the younger kid growing up and all that. And let's see how we get to where we are now. **Kim Miles ** 07:01 Absolutely. Well, I think that that's always the question, right? How is it that you did get to where you are now it's always or you hope that it's an interesting story? I think in my case that it is **Michael Hingson ** 07:10 much, much, much less how not only how you get there, but where are you? No, that's okay, go ahead. **Kim Miles ** 07:15 Exactly. Well, you know, for me, I've always been a very, very creative kid, I was always a very creative person, I was always the one who gravitated toward theater and music, I've been singing my whole life. And I definitely, you know, have a huge appreciation for the arts, and sports, but definitely for the arts. And, you know, all through high school I sang with, you know, state choirs, and I was on stage with all my performances. And when I went and lived in Manhattan after I graduated, I joined a very large chorus there, which was a very renowned chorus in New York, it was a Greek Orthodox choir. And that was a beautiful, beautiful thing. And every step of my, I would say, of my life, there's always been something creative going on. So much so that I went to school specifically for television, radio and film production. That is, I went to Syracuse University at the Newhouse School of Communications. And I graduated with a television, radio and film production degree. And so for me, you know, my my final exams or putting together and producing television shows and writing scripts and producing CDs, I'm sure that there are a lot of younger people will be listening to this and not remembering what CDs are, but gotten deeper, the hot technology, you know, so those were my final exams. And when I, when I graduated, I drove straight to New York City from Syracuse, the same week, I graduated. And I was trying desperately to get a job in what for me felt was my goal, which was my ideal job. I because I loved sports and grew up so much with sports, I really wanted to do what, what I call sports package production. So if you ever watch any of the, you know, any of the championship games, or if you watch the Olympics, they always do human interest stories on the athletes, there's always a story behind the athlete. And so or story behind the team, right, or how the team got to where they are. So those packages that we call them, somebody has to produce those, somebody has to write the scripts and edit the footage and pick the music. And that was the stuff that I love to do. It's kind of funny now, if you think now, everybody has access to that on their iPhone, right? So in their own hand, they can edit a story, they can edit a reel on Instagram, they can make their own little movie on their phone, but back in the day, you know, that was something a bit more a bit more specific to the industry. And so that's what I really wanted to do. And that was back in in the 90s and And I, I had interviews at the NBA, I wanted to work at the NBA. And even back in the 90s, they didn't really hire a lot of women so. So I was a professional waitress for a while, until I got my big break. And I finally got a job with a couple of different commercial production companies. And some of their clients were Burger King, and Lancome. And so I watched these people make these commercials that you would see on TV. And then I got a job working for a management company, who was a manager for a lot of very famous comedians. And those comedians were very unhappy people, it was a very interesting job, because it was a very sort of, it kind of gave me an introduction to like the dark underbelly of the business. And I realized very quickly that that was not really for me. So a friend of mine, actually acknowledged something in me that I didn't see in myself. But she said, you know, Kim, you're such a people person. And you're great with people and people really respond to you, you really should try your hand at sales. And so I actually pivoted to a very, very long and lucrative career in technology sales in Manhattan. And I was doing that up until 911, which is something of course, you and I have in common. We've talked a lot about that. And, of course, your story is profound, and everybody has their story. And I work down there as well. And we've shared those stories. But it was time for me to go home after 911. And so I came back to Boston. And when I came back to Boston, I actually was trying to figure out what I wanted to do when I grew up. And so I was meeting with different people and having different cups of coffee. And my father came to me one day, and he said, you know, Kim, I think you should meet this gentleman that I just met, he was an accountant. And he now is a financial advisor, and he works for this life insurance company, I think you should have a cup of coffee with him. And I looked at my father and I said, Dad, I'm your only daughter due to me. I don't I don't know how it is that you want me to go sell life insurance. But here I am 20 years later, and I've been a very successful financial advisor for 20 years for the same company. And I love what I do. But that creative side of me, has always been with me and has always been the kind of thing where I, you know, wanted it to be a part of my life. And so nine years ago, I launched my production company, miles in hills productions. And that was really born out of something very specific, which was I was volunteering my time and my efforts for my local Chamber of Commerce. And I was doing all sorts of event production for them and raising them all sorts of money. And after doing that, for them on a volunteer basis for 10 years, I realized that I could put my own moniker on my talents and offer my talents and my services to lots of different organizations and companies. And so nine years ago, miles in heels was born. And so I run my two businesses side by side, which makes me a bit of a unicorn, using my right brain and my left brain on, on off on all facets. And so that's where, you know, the creative side, me gets to come in, and I get to play and do what I like to do through miles and hills productions. Cool. **Michael Hingson ** 13:27 Well, a question that I have, going back to what you talked about earlier regarding the whole concept of producing the information for athletes and so on. Do you produce those into they oftentimes just sit in the can waiting for someone to come along? Who needs them? Or usually just produce them when they're needed? **Kim Miles ** 13:55 Are you talking about me specifically what I produce for my clients? Are you talking about the people who work in the industry for the athletes? I'm thinking **Michael Hingson ** 14:01 in general does does a lot of that stuff get produced in advance? And then it sits until it's needed? Or do you? You anyone? **Kim Miles ** 14:09 No, I think that those are very specific asks, right, there's usually a very specific initiative that they're producing those four, I certainly know that in the case with my clients where we're producing a package for something very specific, we're trying to promote an an event or there's some sort of a milestone that they're trying to promote. But in the case of athletes, those are very much. Those are very timely, right, those things that are going on right in the moment. Right. So case in point right now we're in the NBA Finals, and you know, there are a lot of really wonderful human interest stories about how those two teams got there. As far as you know, Miami right now, those were they were the eighth seed, so they weren't really expected to do as well as they've done in the NBA Finals. They beat the Celtics. So, you know, number two seed, we weren't happy about that. The point is, is that they're they're definitely going out and they're producing packages that are timely and germane. to what's going on right now, for sure. Now, I **Michael Hingson ** 15:02 know in the case of obituaries, and so on, it's a little different animal, and I'm sure they do a lot of preparation. And if someone happens to pass, it's amazing how fast that gets up, they must have a lot of that already done and stored away and ready to **Kim Miles ** 15:15 technology today, what's amazing is how accessible footage is. Right? So think about the statisticians who are commenting during the game. So these commentators who are calling the game or you know, you're, you're listening to these people, they've got people feeding those stats, right? You're right. You know, it's amazing what technology can do, you can bring up that information and those stats at the drop of a hat. So be able to get that footage, it's just that those people who are in production, like myself, it's poring over that footage. And you know, that's the really sort of, that's the cumbersome part of it. It's like it's a labor of love, but you have to pour over that sort of information and that, that, that footage to get the right footage, and then string it all **Michael Hingson ** 15:59 together. And it's so much easier today, to do that and to edit it and to produce something that is we're seeing because our whole world of technology has made that a lot easier. I know, when I worked in radio, back in college, which goes back to the 70s when you wanted to edit something you cut and spliced tape, and I was never a great splicer. But now of course, with digital audio editors, it's amazing. **Kim Miles ** 16:30 Well, just again, back to my original point, which is I'm floored by what you can accomplish on your iPhone. I mean, it you know, you can master some significant editing on your iPhone, and they're always changing the technology up. So yeah, I mean, it's, it's, it's, it's definitely a lot easier to do. And the technology has come so so far. So but you know, creating those stories, I think that really, the editing has tons to do with it. The music that is chosen the vibe, the scripting, but it's the storytelling. Everybody loves to hear stories, that's what they relate to, and you more than anybody with your amazing book and your amazing story, you know, people gravitate towards storytelling, and that's what ends up resonating with them. And that's that that stories become long lasting for them. And it's the same in sports, it's same in the arts, it's the same anywhere. So **Michael Hingson ** 17:22 it is the same anywhere. And you know, any really good salesperson is all about telling stories. **Kim Miles ** 17:30 They're, they're about telling stories, and they're also about, you know, being really relatable. You know, for me, the reason why I have had such a wonderful career, both in technology sales and in the financial services industry, is not necessarily because I'm the smartest person in the room. It's because I know about relationship building, and relationship cementing and about relationship selling. And think about yourself as a consumer, right? If you are having an experience that you're not enjoying, how many times have you gone on to maybe work with somebody else, whether it's door or on the phone, or whatever. I mean, that's just sort of a fact of life. And I feel that when the relationship is cemented first, and that trust is built, and of course, you have to be smart. But I think that that's the foundation first. And then the the sort of the acumen comes almost second in a way. **Michael Hingson ** 18:24 And you also have to be honest and straightforward. And not mislead, especially when you're in sales, which all too often happens. The the best again, the best salespeople are people who are honest about what they have, what they do and what they can do, and not new for a particular customer. Well, it only **Kim Miles ** 18:43 takes one bad experience for somebody to be soured on something, right. So a lot of times people are so in my financial services practice, somebody will come to me and they'll say, you know, I haven't had the best experience with financial advisors in the past. And my job is to change that for them. I want them to have a good experience. I want them to feel good about the planning that they're doing for themselves, their businesses, their families. But it's the same thing. When I work with my clients with miles and hills productions. Let's say that they had a terrible experience running an event once and now they're hiring me to come in and help them run an event. I want that experience to change them. I want them to have a different experience altogether. And I want them to have a completely positive taste in their mouth. I don't want them to have a negative taste in their mouth. That's part of my job. You know, so I agree it only takes one bad apple to spoil the bunch. And fortunately, **Michael Hingson ** 19:30 it does and in and it only takes one mistake on the part of a salesperson to lose that relationship because we're so geared toward not necessarily trusting that it tends to be a challenge to **Kim Miles ** 19:46 Yeah, I mean, this is a tough time to live in. I mean, let's talk about the fact that there's a lot of mistrust that's being sort of spread and perpetuated. And while social media can be bought The blessing and a curse. Unfortunately, sometimes technology can work against us where, you know, sometimes misinformation is what is being put forth. And so it's getting harder and harder, especially with AI to discern what is accurate and truthful and real. And those can be some scary things. So, you know, in terms of something that I hold to the highest esteem is, is integrity, right, and honesty, and and, you know, I only have this one reputation. And so it means everything to me to make sure that I'm protecting it. And to make sure that, as my mother always said, if you if you always do the right thing, you never have to wonder if you did the right thing. I live by that so **Michael Hingson ** 20:46 well. And that makes perfect sense. If you always do the right thing, you never have to worry about doing the right thing, which makes a lot of sense. How did you come up with the name miles in heels productions? **Kim Miles ** 21:00 Well, you know, after having done so much work, like I said, on a volunteer basis for one particular organization. And when I wanted to put forth my own company and put my own stamp on things and really go out to other organizations, I needed something that was going to really encapsulate for me, what I'm all about what I'm known for, and really what I stand for. And so for me, I have a complete, as you can see right here, and those watching my little magic red shoe, I mean, I have a complete shoe obsession, I'm known for my shoes, they are my favorite accessory in the whole world. And so I really became synonymous with my shoe collection. And so the fact that my last name is Miles, thanks to my husband. You know, walking a mile in heels, is a great metaphor for life, and for women who are doing things outstanding every day, and sometimes having to try a little bit harder as a female. And so for me, miles in heels was it was actually the first name, I thought that it wasn't even hard, it was something that just kind of really came to me and putting my talents and skills in my offerings under the umbrella of a production company just made sense, because I do wear a lot of different hats for my clients when it comes to miles and hills productions. And so having that global umbrella of a production company just made sense for me, but miles in heels was just an obvious choice. And it was it came to me quickly, and it stuck. So **Michael Hingson ** 22:29 and it makes perfect sense. Especially the way you explain it. So what's the company logo? **Kim Miles ** 22:36 Well, the company logo is actually two high heeled shoes facing each other forming the shape of an M. So it's, it's trademarked. And it was one of the first things I did because I was not willing to part with that my genius brand strategists who's a dear dear friend of mine, she and I worked on the brand from day one. And she's the person who you know, has helped me bring my brand to life. And so yeah, my logo is very, very, very representative wholeheartedly and comprehensively of who I am and what my company is. **Michael Hingson ** 23:11 So you are still doing financial advising well, also operating miles in heels productions. **Kim Miles ** 23:18 Yeah, I have to tell you. So you know, my 20 years of being a financial advisor has given me incredible business acumen in order to be able to run my businesses. And you know, when you are a financial advisor, you really are running your own business. And so it was, I don't want to say it was easy to launch a second business, but I certainly knew what I was doing. And I've been very fortunate in the respect that I am somebody who's highly motivated, highly, highly organized, and definitely can, you know, wear both hats simultaneously, they complement each other really beautifully. And I feel very blessed that I'm able to fashion my day and my week and my month and my year, the way I need to to be able to accommodate both my businesses, and it's just been for the past nine years. It's been such a beautiful experience. And both of them, both of the businesses help each other. And I'm really proud to have been able to sustain my business for 20 years and launch new business at the same time. **Michael Hingson ** 24:16 When you're running the business, especially miles and hills productions. What are some of the most fun projects and the most fun things that you've done? And why are they kind of more fun to do than other things? **Kim Miles ** 24:30 That's a great question. I mean, for me, I get incredibly jazzed about first of all, I love I love connecting people, right? So my Twitter handle is serial connector and shoe collector. I really love bringing people together in a convivial atmosphere. I love connecting people I love mentoring people, lifting people up, helping people and collaborating with people. So one of my favorite things to do And it's certainly what I'm probably the most known for, is when organizations or companies are coming to me in two different elements, the first element they'll come to me with is, Can we've been running this event, this fundraiser, this gala, this banquet, this business conference, we've been running this for the past, you know, 1015 20 years. And it's been great. But we recognize that we need to evolve, we need to really add a little bit of life to, to this and have a new spin on it, we'd like you to come in and really resurrect this event. So I'd love to get in there, get my hands dirty, and everything from ideation to execution, in terms of concept, branding, a list talent, how we're going to market the event, how we're going to raise money for the event, all of that strategy I love. The second way a client will come to me is that they'll say that they have an idea for an event, but they don't know how to go about bringing it to fruition. And so again, getting in on that ground floor and bringing all my areas of expertise. I just really love when the end result is you got you know, 200 500,000 people in a room, and they're all coming together for a common purpose for a common gathering. And they leave better than when they came, right. That's my biggest reward. They come to that event. They say things like, that was the most special fundraiser I've been to that was the most fun, I met the best people. I felt great when I left I you know, moving people, and it's like storytelling, right? Having them leave and feel differently than when they came in or started. Is my goal as an event strategist. **Michael Hingson ** 26:39 Now you call yourself an event strategist? How is that different than event planning? as it were? **Kim Miles ** 26:45 Yeah, that's a great question. And it's one that I'm constantly explaining, because it's so critical. So I do call my cellphone event strategist and an executive producer. And the reason why that's different than an event planner, is because I actually have to hire event planners for my event. So event planners really usually focus on things like catering and lighting and linens and, you know, bartending services and things of that nature. For me. I'm really the event strategist and the executive producer event, I'm really talking about what is the messaging of this event? What is our goal with this event? Are we fundraising? How do we structure our sponsorship opportunities? How do what do you what do you want the messaging to be to your attendees? What kind of speakers are we going to get? What kind of ageless talent do we have to get? How do we get people to sign up for this event, and again, leave them feeling better than when they came. So I'm really digging in at a completely different level than an event planner. And as I said, at the top of the hour, you know, I'm a bit of a unicorn in this space, because people hire me for both my business acumen and my creative side, because both sides of my brain are working at the same time, all the time. And so I'm not just a creative, I'm paying attention to margins, I'm paying attention to strategy. I'm paying attention to branding and content creation for my clients. So there's a lot more that goes into it than, you know, simply making the room look pretty event planners are necessary and critical. I'm not at all dismissing or diminishing what they do, I need them. I need fantastic event planners to come into my event and help me create an amazing environment. So I hire event planners to come in as part of my event strategy to create the vibe that I need for my clients. **Michael Hingson ** 28:28 At the same time, you're as you said, or as Emeril Lagasse would say, kicking it up a notch. And you are, you are enhancing the event. And I'm sure that one of the most gratifying things for you is when someone comes up to you after an event and says we've never had an event like this here. Before. **Kim Miles ** 28:50 That we'll QUESTION I mean, unequivocally, you know, and I'm proud to say that at all of my events, somebody has always come up to me after factory scouting after the fact. And they've said, I saw you, you know, on stage, you were emceeing this event, or I noticed that you produce this event and I had such a good time at that event. We want to work with you for this event for the same kind of magic or when it comes to fundraising. I think one of the things I'm most proud of is that I can unequivocally say that for all the clients who hire me, even if they're paying me my fee, when it comes to fundraising, I am instilling practices and strategies for them where they are absolutely knocking their fundraising goals out of the park. And for a lot of my fundraising clients that I work with, we have consistently over the past nine years, raised more money each year from working with me than the year prior. And that's something I'm incredibly proud of, because the the causes that I work with are incredibly worthy. And fundraising means everything to them. It's how they keep their lights on. It's how they tell they help their clients. So for me, that's one of the biggest compliments. So Are **Michael Hingson ** 29:52 most of the events that you do with more not for profits doing fundraising do you do events for or work with corporations on internal meetings and so on that they might produce **Kim Miles ** 30:04 all of the above. It's not, it's not limited, it really isn't limited. You know, I love to come in when it's a business kickoff meeting. And, you know, case in point, I came into a law firm, sort of when we were just coming out of COVID, you know, just really coming out of COVID. And they really needed to get people excited about coming back into the office. And so we did an onsite for them. And it really got people more comfortable and more excited about coming back. But, you know, nonprofits and fundraising is an arena, that's very dear to my heart. For me, I have to be, I have to be excited, or the cause has to align with me as a person. You know, there have been clients who have approached me in the past and have wanted to hire me, but I knew in my gut that maybe it just wasn't the right fit or great fit. And so, you know, you politely decline. But for the most part, I just really enjoy being able to work on things that get me excited, or that I'm excited about the cause. Yeah. **Michael Hingson ** 31:06 How about doing virtual events? Have you done many of those? Or is that a, I assume it's somewhat of a different animal, because you're not necessarily doing the same kind of contact when everyone is in the room? But do you? Do you do many? Or have you done many virtual events? And how do those work out? **Kim Miles ** 31:22 I love this question, I have to say that when COVID hit and it was 2020, and we all pivoted to the world of virtual, I had one of my most banner years in 2020, because I had to scramble to learn about virtual production, like everybody else. But everybody else needed to hire somebody at the helm, to be able to continue to do their fundraising to continue to do their events, because the world didn't stop as we saw. And so we needed to move forward. And so I was hired by all sorts of organizations to pivot to help them with virtual events. And it was a skill that I took up very, very quickly. And I aligned myself with the right technology partners, which I'm, you know, I still work to, to this day. So I always say that, you know, my company specializes in event strategy and an executive production for live virtual and hybrid events, because still to this day, there are people who are still putting on hybrid components to their to their events. **Michael Hingson ** 32:19 Do you think that will continue? Or do you think if COVID doesn't come back, we're going to kind of forget about the whole concept of hybrid **Kim Miles ** 32:25 COVID is coming back, it's already back in China, it's on its way, there's no question about another wave. So I think COVID is something we're always going to live with. What I think has changed profoundly in the marketplace is that I think people are adjusting to the levels of productivity, of being able to do things in a hybrid fashion, and that companies are excited about the fact that they have a broader reach now that they have a virtual component that they can rely on so that they can reach more people to offer a hybrid offering. I don't think it's going away. I think that it sort of depends on what the mission and the goal is for that particular event or organization. So I think that it's not going away, will it be as prominent, perhaps not. But I think it's hard where we've gone, where the pendulum has swung that way. And you've given that offering, it's a little bit harder to go back the other way and to leave that offering off the table. Especially if you've expanded your audience, you don't want to alienate those people that you've you know, that you've opened your your world up to. **Michael Hingson ** 33:29 Yeah, I know, for me, as a speaker, I have a challenge with doing virtual events, although I love doing them. It certainly is convenient. But the challenge is that as I am speaking, I don't get some of the same input that I get when I'm in a room with a live audience. If I say something, and I've worked on speeches, so I know what typically to expect from an audience when I make a particular statement or lead them down a particular path to get to a particular place. And when I can hear those reactions, it helps and I don't get that information. When I do a virtual presentation. And I'm sure there are equivalents for people who can see the screens as well, you're not going to see the same stuff. But having done so many presentations live, I can pretty much tell by working with the people who are coordinating the event, I can get a pretty good idea of what the audience is going to be like. So doing a virtual event doesn't scare me or bother me at all. **Kim Miles ** 34:38 Well, it does a very interesting point. There is nothing that's ever going to replace the energy that you can feed off of being on stage and being in front of a live audience. And myself being a speaker like yourself and also being an at premiere emcee. There's nothing that's going to to replace that Right, I will tell you that one of my one of my favorite stories, and it was really, it was one of the most fun challenges and adventures. in the thick of COVID, one of my biggest clients, we had an alias comedian, who was the the guest of honor. And we were fundraising and I ran a live auction, over zoom, what wasn't zoom, it was another platform, but I was running a live auction to raise money. And there was a lag time between the time that the bids are coming in and between the time that I was seeing that, and so that challenge, like you're saying about that direct feedback, and that direct impact, it's a very real thing. For me when I'm emceeing an event, or if I'm speaking like yourself, the energy is a huge component. So the biggest thing for me that happened in COVID was, I was selected to do a TEDx talk, right when COVID hit, and so they pushed us off for a year. But as it turns out, I did my TEDx talk. However, unlike most TEDx talks, which are in front of a live audience, my TEDx talk was recorded in a studio. So I had a very unique and different TEDx experience. I wouldn't trade it for the world. But it was a very different experience, because I did not have the live audience feed and feel and energy like you're talking about, and it makes a difference. There's no question. **Michael Hingson ** 36:27 Well, it does make a difference. But it isn't necessarily a bad thing. **Kim Miles ** 36:30 No, no, I think it's, you have to learn how to adapt. If you're a business owner, you always have to learn how to adapt. And so in 2020, I learned how to adapt. And that's what I did. And now I'm proud to be able to say that I can offer people live virtual or hybrid events, and there's nothing we can't do for them. I've got the right technology partners, and I'm not fearful, you know, you have to learn how to adapt. And that's what you did. Yeah, **Michael Hingson ** 36:56 you know, for me not seeing the audience is not even relevant, because as we just discussed, if I'm doing a live presentation, I get to hear a lot and probably even, perhaps hear some things that someone looking at the audience might not see in the same way. But by the same token, like you, it's all about feeling the energy. And so when you're doing it, virtually, you don't feel the same kind of energy. But if you've done enough talks, you ought to be able to figure out how to do a speech and make it meaningful and just as relevant. And I think I've been pretty successful at that. And it's a lot of fun to do. **Kim Miles ** 37:40 You feel that your senses are heightened in terms of feeling that energy, because obviously, you know, you don't you don't see the audience, but you do feel that there's a there's like an even higher level of vibration of energy for you, especially, **Michael Hingson ** 37:54 only if I learned to, to look for it and and receive it, it isn't necessarily because of being blind, because that doesn't, in of itself, change senses. But as a speaker, you know, you know very well, what you do is you use all the skills that you have. And so for me, learning to pick up that energy, whatever it is, is very important. And I think that I probably pick up some different cues than you might, but we we both end up at the same place. Pretty much. **Kim Miles ** 38:31 Yeah. Which is what a great storyteller does, which is **Michael Hingson ** 38:35 exactly what a great storyteller does, I have had in my life. Two speeches that I thought didn't go very well. And both of them, as it turns out, although I didn't have enough information in advance about the audiences. And both of them were too small service clubs in my local area. So we didn't even get money for it. But that's okay. It was a it was a service. But as it turns out, in one case, most of the people couldn't even hear very well. They weren't Deaf people, they were seniors, but they seem not to be able to pick up on what was being said. And the other one was somewhat similar. It wasn't necessarily seniors, but I never did quite figure out what their priorities were. They wanted me to come in and talk about a couple of specific subjects, and I did, but they seem to be off in another world somewhere. But basically, that doesn't happen very often, which is of course, very helpful. **Kim Miles ** 39:37 I think your job or our job as speakers are and highly sought out speakers. And the reason why people hire us to speak is because we do have a good command on the audience. We're taking them on a journey and you know, if they've if they've seen you speak before or if somebody is recommending you that they've heard you speak before they walked away having felt something so that's why they're there. Going back to you is because they, they know you can kind of portray that energy. So, you know, it's just because people are great practitioners does not make them great speakers, you know, oh, yeah, yeah, I mean, you know, with my clients that the, they'll say, Okay, we want to have this person speak. And I'll say, Listen, we need to know that these people can capture the audience, it's very important just because they're brilliant. And they're the leader in their field does not necessarily make them either an entertaining or a great speaker. And that's a huge thing. That's something that's really important, especially when you're trying to put together a killer conference or killer business meeting. You got to you got to make sure that these people can get up there and hold the audience. **Michael Hingson ** 40:42 And the more you speak, the more you get to learn about different kinds of audiences. And so, in theory, if you really practice analyzing what you do, the better you will be at holding audiences even in new and unexpected ways and unexpected places. Indeed, yes, I remember, well, my late the last speech I gave, actually, technically, the second to the last speech, they were two days apart, was at the convention of Headstart, you know, for children, the National Head Start Association convention, and I was invited to come by somebody who would have become speak at a school district in Michigan when she was there. And then her husband invited me to come and speak, actually at Freddie Mac, as well. But then this, this came along, and she convinced people that I could probably hold the audience reasonably well, to be polite about it. I think she was much stronger in her words than that. But anyway, so we did the speech. There were 3000 people there. Wow. And some people would say, Aren't you scared of 3000? People? No, my largest speech was a bout a six minute presentation to a church service for 6000 people just after September 11. So 3000 didn't bother me. But anyway, what was really a great honor and pleasure for me was, we got a standing ovation at the end. Wow. Which was was a lot of fun. **Kim Miles ** 42:15 I think what you're saying is super important, right? There's different ways that people let you know, as a speaker, that you've that what you've said, has resonated with them. And, you know, I'm always moved, when I hear from somebody that I don't know at all that will find me that will reach out to me on my social channels, or they'll email me or I've had people even call me before and they say you don't know me, I caught your podcast, I was in the audience, I read your, you know, your post, whatever it is. And if I, you know, connect on that kind of a level that moves somebody that much for them to reach out to me, then you know, you've done your job, right. And it's the same thing when you're live and with the audience. So, listen, there's never going to be a substitute for live and in person. But I'm glad that we've got tools so that there are substitutes for being live and in person because we need them. **Michael Hingson ** 43:06 Yeah, well, it's like, there's nothing like going to see a Broadway musical or a Broadway play on Broadway. Exactly. There's nothing like that at all. The energy is so different. It's all live. It's not like a movie or anything like that. And it's so wonderful to have had the opportunity to experience a bunch of those just like seeing a live concert. There's nothing like it. It's not the same when you're watching it on TV. It's different. Agreed. Well, how many TEDx talks have you given just the one or two? **Kim Miles ** 43:42 I've given I've given the one. It was incredible experience. It was a very profound. It was a profound time in my life. And it was also a very profound, cathartic moment. For me. I think, writing that TED X Talk was something that was one of the scarier things I've ever done, because it's actually a great story. I was I was working, I was working with one of my clients. Babson College here in Boston, which is the number one entrepreneurial school, and I do a lot of work with Babson. And I was I was speaking in front of a group of women. And I was telling my story. And this woman in the audience raised her hand and she said, Have you ever thought about giving a TED talk? And I laughed sort of out loud? And I said, Oh, gosh, no, I would be I would be terrible at that. I said, I don't think that that's really my, my jam. And she said, Oh, that's too bad. She said, Because I run the I run the TEDx Babson program, and I think you'd be really amazing at it. And so I laughed and I immediately said, Well, what I meant to say was, I would love to talk to duck. And as it turns out, I'm so glad that I did something that scared the most scared me the most, you know, they always say try something every day or every year that scares you the most. And that scared me the most because I, I am a much more unscripted person, I am a much more off the cuff type of person. I've done stand up comedy before. As I mentioned, I'm a performer, I'm a singer. So for me, things that are a little bit more unscripted feels slightly more natural for me. So the fact that this was pretty rigid and very scripted, and you have to follow a process, etc. It kind of terrified me. But it was one of the most profound experiences of my life. And I loved it so much that I then started to work with the TEDx team at Babson and I wrote their speaker handbook for them. And I just like to give back to them because it was just a truly truly profound experience. For me, **Michael Hingson ** 45:47 I find my strong suit is when a talk isn't necessarily scripted, mainly, because when I go to different places, I like to get there before my talk, and maybe hear people before me and get to meet more of the audience. And the advantage of that is, I work stuff into the talk right up until, and even during the time that I speak, something will come into my brain that says this needs to be said, much less with the event planners have already in requested be included if there are any messaging things, and so on. But it's so much fun, because that's what the audience really is going to relate to. If you're just up there reading a speech, dude, I can relate. Yeah, no, **Kim Miles ** 46:33 listen, I am anti PowerPoint, I am anti cue cards, I am anti anything, I love to just be able to be off the cuff. And obviously I know enough of my stuff to be able to get there confidently and the talk but but the TEDx thing was something that was very unique. And like I said, I wasn't in front of a live audience where most people are for their talks, I would like to do it again, because I would like the experience of doing it in front of a live audience. So I would, I want to apply again to another TEDx talk. And I would like to have the full the full package experience. Next time, **Michael Hingson ** 47:08 I had a speech that I was scheduled to do, it was set up by a speaker's bureau. And they told me what the audience was, what the organization was, and all sorts of stuff, I got there only to find out that the speaker, Bureau representative had no clue. And it was totally different than what I had come expecting to do. Unfortunately, what this organization was about was also something else that I had experience with. So I had 15 minutes to change on the fly. And that's why I love to have the ability to be a lot more flexible, and it makes for a much better speech. **Kim Miles ** 47:41 Absolutely. **Michael Hingson ** 47:42 I agree. I agree. So it makes it a lot of fun. What's for you, what would you say, is one of the most unique factors that people encounter when they work with you. **Kim Miles ** 47:56 I mean, for me, you know it again, I'm definitely a unicorn in my industry because of my ability to use both sides of my brain simultaneously. My business acumen and my creative side, most people who are creatives are exactly that they're creatives, they're not great at the business acumen side, and vice versa. And for me, I'm incredibly strong in both areas. And I know that and that is what makes me special. So I know that that's a very unique factor when people work for me. But I think that the other thing that unequivocally goes along with working with me is my sense of humor and keeping things really fun and keeping things really enjoyable. The process is enjoyable, I mean, having a sense of humor and infusing my humor in things appropriately. Of course, the way that I work with my clients, you know, when they're having a good time, we all are having a good time, and there's success across the board. So it's definitely a combination of my business acumen and my creative, my creativity, and also just bringing my sense of humor, whether it be to the stage or to the content that I'm helping them create, or, you know, just making them feel more at ease about the process. **Michael Hingson ** 49:08 Yeah, having a sense of humor is really important. I've heard people say, as a professional speaker, you should start off with a joke. And, you know, I certainly find that there are times when having humor upfront actually helps break through to the audience, but there are ways to do it. **Kim Miles ** 49:30 There well you have to do it appropriately. I mean, you know, I I have a history in performance I have a background and performance I have I'm no stranger to a stranger does stranger to a sage doesn't bother me or scare me. I've done stand up comedy when I lived in New York and you know, I write the way that I sort of speak and talk and so but you have to do it. You have to do it appropriately. I mean there there are appropriate times for it. And then there are appropriate times for when you need to be He, you know, you're gonna read the room. That's what I say, gotta read, how to read the **Michael Hingson ** 50:04 bottom read the room. Absolutely. One of the favorite things that I like to start with, especially if there is any kind of a disabilities component, but even not necessarily with that I love to start by saying, want to do a little bit of market surveying. And I'll ask a few questions like, Do you know any blind people? And you know, any number of questions like that three or four questions. And one of three things happens, people, when I asked questions raised their hands, some people applauded, or most people applauded. And I have the person who introduced me stay up on the stage, so I can get that sense of it. But the last question, especially when I know that some people are raising their hands, the last question is, so do you really think it's a bright idea that when a blind speaker asks you a question that you respond by raising your hand, and it that has so often just drawn people in it's so much fun, because they know they're dealing with **Kim Miles ** 51:03 a person? Yeah, you break the ice that way that that's brilliant. I love that. **Michael Hingson ** 51:07 Yeah. And it's, it's a lot of fun to do. And again, my belief is I don't talk to an audience, I talk with an audience. **Kim Miles ** 51:18 One of my early taglines in my business was, it's a conversation, not a presentation. And I feel really strongly about that. I mean, everything that I do is, as I said, I really enjoyed trying to create convivial atmosphere is for my clients, and for myself and putting other people at ease. And, you know, it's, it's about the conversation, and it's about listening. It's about really, you know, engaging, and I agree with you, you're not talking at the audience, you're talking with them. I agree with you wholeheartedly. **Michael Hingson ** 51:49 And I love it, when there is a chance at the end of his speech doesn't always happen. But at the end of the speech, where we can have q&a. And of course, if there is time for q&a, is getting people to ask questions, because people tend to be so shy, and getting people to actually open up and ask questions. And even though I'll say there is absolutely no question in the world that's off limits. It still takes a while. And actually, I've got a favorite story about that, which is that I spoke talking about keeping an audience's attention. I spoke at a school in elementary school in San Francisco, K through six. And the teacher said, now you can only talk for about 10 or 15 minutes, you're not going to hold these kids attentions. And I said, okay, and 45 minutes later, I opened it up for questions. How are you not gonna want to listen to somebody who's standing up there talking to you with a dog? Right, man? So anyway, open it up for questions. And a young man, third grade, a guy, of course, gets up. And his question was, and this is why I tell the story, because I say no questions off limits. How do blind people have sex? **Kim Miles ** 53:03 In the third grade? Yep. God bless. **Michael Hingson ** 53:07 I know. And you know, so I said, Look, no CIA interrogator is going to be able to ask a tougher question than that. But my response immediately was, it just popped into my head the same way everyone else does. And if you want to know more, go ask your parents. I'm not done. **Kim Miles ** 53:22 That's a very good answer. Well played, well played. **Michael Hingson ** 53:28 Yeah. It's a lot of fun. And, you know, when I start to tell that kind of a story, people will start to open up and ask questions. And so it's, it's a lot of fun and interacting with an audience is always fun. Of course, after speaking, oftentimes, we'll go out into the lobby and sell thunder dog. And I've got my best sales rep with me, the dog, Alamo who's a black lab. So I'll take his harness off, tie him to one of the legs on the table where we're selling books. And he is out in front visiting with everybody. And of course, if they come to visit with him, then they have to buy a book anyway. And so he's a he's a great crowd drawer and a crowd pleaser by any standard. Everybody loves a dog, everybody, and you know what? He is discovered the law of maximum pet ability space. So he will lay down and stretch out every appendage as far as he can, in every direction to get as much interaction from people as possible, especially when it's kids. Smart boy. Oh, yeah. Most all of the guide dogs I've ever had have been very smart about doing that. But but they love it. And, you know, it makes him feel good that he gets to be a part of it and he gets a chance to relax and not be in the harness all the time. It's a level of trust, but it's really a lot of fun. Well, what's one thing you stand for in your life? **Kim Miles ** 54:53 I'd like to think that I stand for kindness. I think that I'm I'm sort of always amazed at how often kindness is forgotten or put last or ignored. And I think that in today's world, I think, personally, a lot of things could be dictated and solved, or heard a little bit more. Kindness was put toward the forefront of things. Yeah, I grew up in a very loving and kind home. And I care very deeply about family and friends. And I give back to my communities of people in organizations, I think, with kindness and integrity. And I don't know, I just, I think we've forgotten a little bit of kindness along the way. And I think that that's never lost on me. So I would, I would like to hope that I stand for kindness, I would like to help, **Michael Hingson ** 55:56 I would like to see us regain the art of conversation and listening and respecting other people's views. And of course, that's part of kindness also. But yeah, we just seem to forget all of that. **Kim Miles ** 56:12 I think we're just going through a weird shift, I think that there's there's a, there's sort of a perfect storm of things going on in our world between technology and, and, and the world itself, and, and economics and, you know, just sort of humanity itself. But here's where I get hopeful. As I mentioned before, I think that sometimes it can get a little scary, where social media can be so great and so harmful at the same time, every time I sort of kind of lose a little bit of hope, then I'll see something really promising on social media or on the news. And it just takes that one story about an act of a small act of kindness. Yeah, to kind of restore my faith, I've been the recipient of so many small acts of kindness that I really like to think that I, I love to put forth small acts of kindness, because you can really, you can change the trajectory of somebody's entire being with a small act of kindness. So I don't know, that's just always been really important to me. But it's always it's been taught to me by my by my family, my parents. So **Michael Hingson ** 57:28 I think we're best when we when we recognize that we're, we're here to serve others first. It isn't about me, it's about all of us. Well, I **Kim Miles ** 57:38 think it goes back to what my mother always said, if you do the right thing, you never have to wonder if you did the right thing. **Michael Hingson ** 57:43 So Right. We do have a moral compass, if we would only pay attention to it. **Kim Miles ** 57:48 Most of us do. I agree. I would say most of us do. Yes. What would **Michael Hingson ** 57:52 you advise for an entrepreneur starting out? Or what kind of advice do you have, that you would offer for, for people in business? Or just people in general? **Kim Miles ** 58:04 Well, without question, I mean, my biggest message to entrepreneurs, especially, but just people in general, your network is your net worth. I mean, I myself have built two very successful businesses, you know, absolutely on the merit and the cultivation, and the care that I've given to my network, and I, it's like a garden, right, I feed it, I tend it, I pay attention to it. And I listened to it. And, you know, when you give back to your network, you get a lot from your network. And so people have to really understand the power of their network and, and how to utilize their network the right way. I teach a curriculum on best practices in networking. And it's something that's a very popular curriculum that I get hired for, because I think that most people are inherently not great networkers. Back to one of your earlier points, I always talk about the fact that effective networking is, you know, 90% listening and 10% talking and I think people think it's the other way around. Yeah, and I'm not even talking about, like going to a networking event and sitting in a room and networking, I'm talking about how to look at your centers of influence in your internal network and using it for good for better to make a difference to make a change to propel yourself, to help yourself and to help others. So that for me would be my biggest message and to learn how to do that successfully, is I think the ticket to success. **Michael Hingson ** 59:37 So when you're not financially advising or producing what do you do to relax and have fun? **Kim Miles ** 59:44 Well, I sing with my band which is one of the most fun things that I do. I love my band. We have a blast we perform and and it's just one of my favorite outlets. I spend time with my nieces, which is a great joy for me. I don't have children. I have six nieces, and I golf, and I play pickleball. I am a huge pickleball fan. So I try to play pickleball anytime I can. **Michael Hingson ** 1:00:10 My nephew, since he is retired, has gotten into pickleball and plays several times a week. He's in a league, where he lives and is just always playing pickleball. And it's something I never even heard of two years ago. **Kim Miles ** 1:00:25 It's there's a reason it's the fastest growing sport in the world. It's it's so much fun. It's so easy. And it's super social. And so I have become a bit by the pickleball bug in between that and golf. I keep myself very busy in the summertime. **Michael Hingson **
A Henrico rider, Richard Tangard, will pedal in the 44th Pan-Mass Challenge across Massachusetts Aug. 5-6, along with more than 6,000 riders from around the globe. Riders and volunteers will travel from 43 states and 8 countries to participate in PMC Ride Weekend festivities in Massachusetts. Tangard will be one of 37 riders from Virginia. The cyclists will come together for the bike-a-thon with the common goal of raising a record-breaking million for cancer research and patient care at Dana-Farber Cancer Institute. If achieved, this would be the single-largest gift Dana-Farber has ever received, bringing the PMC's total contribution...Article LinkSupport the show
In these two episodes, former managing director Yonit Serkin takes us inside her career path to becoming the head of Startup Nation's largest incubator, the application process for being admitted to MassChallenge, what separates the ones that make it, and the differences and challenges of being a founder in Israel vs. in the U.S.Produced by Uri Westrich
Why is the financial services industry always slow to innovate?Bob in Idaho recently asked us via a community question “Why is it so hard for new innovation to break into enterprises?”. Given our background as practicing financial advisors who became fintech CEOs we jumped at the chance to have a conversation about innovation in financial services to share our experience or should we say trials & tribulations when it comes to helping an old industry and profession innovate at a faster pace. It can be frustrating as a financial advisor wanting the newest and best tech. It can be frustrating as a fintech CEO to get your solution adopted by enterprise partners. Join us to learn what it's really like when trying to innovate in our industry.In this episode Adam and Derek chat about:How moving fast is hard in an established superstructure given the built bureaucratic processes to ensure safety of the overall firmWhat motivates enterprises to bring in new innovation?The disruption of tech/event by competitor and out innovating themRecommendations from the Trusted Consultant - says you have to do this or else!What new leadership did it at their last firm (change management)The field force is measurably demanding at volumeAn influential group in the org is demanding it (management, compliance, etc. )The power of innovation sandboxes like Mass Challenge, Fintech Incubators, and Innovation teamsChange management requires getting momentum with peopleAnd lots more!Resources:Follow RethinkFA on LinkedInListen to RethinkFA on YouTube PodcastsApply to be a guest on the RethinkFA Think TankConnect With Adam Holt:Schedule an Asset-Map DemoAsset-Map LinkedIn: Adam HoltLinkedIn: Asset-MapFacebook: Asset-MapTwitter: Asset_MapConnect With Derek Notman:Schedule a Call with DerekCouplrLinkedIn: Derek NotmanLinkedIn: CouplrTwitter: Derek Notman Hosted on Acast. See acast.com/privacy for more information.
In these two episodes, former managing director Yonit Serkin takes us inside her career path to becoming the head of Startup Nation's largest incubator, the application process for being admitted to MassChallenge, what separates the ones that make it, and the differences and challenges of being a founder in Israel vs. in the U.S.Produced by Uri Westrich
On this special edition of the SSF host Sherm Chester is joined by father/ son duo Joe and Brady Quinn who are taking on The Pan-Mass Challenge August 5th and 6th The Quinn's explain why they decided to take on the two day event. A great way to support a tremendous organization The Jimmy Fund and especially Dana Farber Cancer Institute for all the remarkable work they do for folks of all ages. Brady and his friend Sam Klemarczyk will have tune up ride and fund raiser on July 8th from Portland to Portsmouth. https://profile.pmc.org/JQ0028 https://profile.pmc.org/BQ001 https://profile.pmc.org/SK0310
A conversation with Orthopedic Surgeon, Healthcare Innovator and LinkedIn Top Voice Benjamin J. Schwartz, MD, MBA! Dr. Schwartz is fellowship trained in adult reconstruction of the hip and the knee with over 13 years of experience in private practice. The focus of his career has been delivering high quality, evidenced-based musculoskeletal care with an emphasis on fostering the doctor-patient relationship. As a result, he has received awards for Excellence in Clinical care and was a top performer in the CMS BPCI-A program in 2019. As part of his commitment to quality and evidence-based medicine, he has served both nationally and locally on a variety of committees.In addition to his clinical work, Dr. Schwartz has extensive experience in digital health, currently serving as Chief Innovation Officer for Healent, an early stage healthcare technology company. His experience in health tech also includes several mentorship positions with incubators, accelerators, and hack-a-thons including MassChallenge, MATTER Health, and MIT Hacking Medicine and advisory roles with Osteoapp.ai, QuadrantEye, and Enhatch.Also, Dr. Schwartz was named a Castle Connolly Top Doctor for Orthopedics for 2022.Clinic Site: https://www.benschwartzmd.com/adult-hip-knee-reconstruction-specialist-peabody-beverly-essex-ma-benjamin-schwartz-md.htmlFollow on LinkedIn: https://www.linkedin.com/in/ben-schwartz-md/Healent Medical: https://healent.comMIT Hacking Medicine: https://www.hackingmedicine.mit.eduOsteoApp: https://osteoapp.aiWe explore the "A" in our "Pain" mnemonic as part of our Joy and Pain series...."Atmosphere." Own the Air!!!Support the show
On today's episode of McKinsey on Startups, our guest is Camila Lecaros, the Managing Director of MassChallenge Mexico, a start-up accelerator that is part of a global network with other outposts in Boston, Texas, Israel, and Switzerland. MassChallenge uses a relatively unique model in its work with budding entrepreneurs. It takes no equity in the start-ups it helps get off the ground over an intensive, 3-4 month program; its offering is completely free to the very early stage companies that are chosen after a competitive judging process. Camila has been with MassChallenge Mexico for several years; she started her career in entrepreneurial outreach in Latin America working at local accelerator Endeavor Colombia and then VC firm Nazca Ventures. She has an abiding passion for working with founders just starting to try to turn their ideas and visions into reality; in her more than a decade career doing so, she has seen the region's ecosystem similarly take flight from a nascent state to a vibrant, burgeoning entrepreneurial environment. As she told me, her greatest professional motivation is that “entrepreneurship is the only way we can create sustainable economic development.”See www.mckinsey.com/privacy-policy for privacy information
You're never too old to realize a new dream and build an innovative tech business.Our guest, Danielle D. Duplin, is the Founder and President of FreeWind Productions, an award-winning public speaking coach, and an executive producer of strategic innovation programs.She's also a beloved Mentor and Pitch Coach to hundreds of startups and scaleups via MassChallenge, FinTech Sandbox, Leading Cities Accelerator (Smart CitiesTech), TechStars, JETRO (Japan's BioTech), AGENCY (AgeTech), and AARP AgeTech Collaborative – many of which have raised millions of dollars and won ‘best in show' challenges.Danielle's latest entrepreneurial venture is Founder of AGENCY: Worldwide Innovation for Living Longer and Aging Better, a global community of innovators focused on improving the aging journey; as well as Cofounder of the Founders Over 55+ Collective to help “late in life” founders grow their companies and signal a counternarrative to ageism.Please reach out to Danielle via email: danielle@freewindproductions.comYou can learn more about launching a business after 55 by visiting: https://www.agencytoinnovate.com and connecting with them online via:LinkedIn: https://www.linkedin.com/company/agency-cic/ Twitter: https://twitter.com/AGENCYCICConnect with Danielle on these social platforms:LinkedIn: https://www.linkedin.com/in/danielledduplin/ Twitter: https://twitter.com/DanielleDDuplinThank you for carving out time to improve your Founder Game - when you do better, your startup will do better - cheers!Ande ♥https://andelyons.combestpodcastforstartups #startupstories #proaging #livelongerJOIN STARTUP LIFE LIVE MEETUP GROUPGet an alert whenever I post a new show! https://bit.ly/StartupLifeLIVECONNECT WITH ME ONLINE:https://twitter.com/AndeLyonshttps://www.linkedin.com/in/andelyons/https://www.instagram.com/ande_lyons/TikTok: @andelyonsANDELICIOUS ANNOUNCEMENTSArlan's Academy: https://arlansacademy.com/Scroobious - use Ande15 discount code: https://www.scroobious.com/How to Raise a Seed Round: https://bit.ly/AAElizabethYinTune in to Mia Voss' Shit We Don't Talk About podcast here: https://shitwedonttalkaboutpodcast.com/SPONSORSHIPIf you resonate with the show's mission of amplifying diverse founder voices while serving first-time founders around the world, please reach out to me to learn more about making an impact through sponsoring the Startup Life LIVE Show! ande@andelyons.com.
Dave Fionda is an accomplished business development expert who has delivered results for professional firms for the past 40 years, including winning 91% of proposals delivered and closing some of the largest deals in firm history. Dave is also a highly sought-after speaker and educator whose courses average a rating of 4.7 out of 5.0. Dave was also recognized by the Massachusetts Society of CPAs as a top-rated CPE Instructor. A serial entrepreneur, he has built five businesses and sold three, Dave teaches at Boston University and also has mentored the Grand Prize winners of the Mass Challenge startup competition two years in a row. Outline Introduction to Dave Fionda. 0:02 Helping people succeed. 0:57 How to help CPA firms successfully grow their advisory practices. 3:10 What is holding many CPA's back from real success? 4:54 How Dave's dad taught him the value of hard work. 6:57
Christopher Coyle is the Founder and CEO of TAO (Tethra Advisors & Officers). TAO is an Emerging Tech, Circular Economy & Data/Analytics Consultancy which Chris founded in 2020. Christopher is an accomplished Executive with over 20 years of diverse cross-functional experience spanning multiple industries.Chris currently is a consultant/ advisor/ mentor for organizations such as Newchip Accelerator — which is the #1 online accelerator program with a global reach; Spectronn — where he handles Global Strategy, Business Development & Partnerships, and Scripps Institution of Oceanography where Chris serves a business mentor role. In addition to these, Mr. Coyle actively manages a number of roles such as — Blue Tech/Blue Economy Expert and Accelerator Program Judge at MassChallenge, Strategic Advisory Council at Cape Fear Ocean Labs, Business Consultant- Industry, Defense, Government Agencies at SIDUS Solutions, LLC, Partner Agent at Nonvoice Agency, and Consultant-Business Development/Strategic Partnerships at Exocetus Autonomous System.Chris is a member of both the United Nations Decade of Ocean Science (UNDOS) Artic Ocean Action Plan Group and the US National Delegation to the UN's Decade of Ocean Science for Sustainable Development (NASEM).He was requested to give testimony on May 8, 2018, in Washington, D.C., before the U.S. Congressional House Subcommittee on Transportation and Infrastructure regarding the Coast Guard's use of blue technology to increase efficiency, performance, duration, and cost, which President Trump signed into law on October 11, 2018.Chris has a wealth of experience in licensing intellectual property (IP) and content for use on a variety of media platforms supported by different business models around the world (Comcast NBC, Universal Music, Sony, Warner Bros., Walt Disney/ESPN, Viacom/CBS, Verizon, T-Mobile, Vodafone, Telefonica, Telcel). His clientele includes search engines, television/cable operators, mobile carriers, and social media platforms. He takes great pride in constantly pushing himself to learn about cutting-edge technologies and altering user behavior.Christopher has served in various executive management roles for 18 years, exceeding revenue targets and fostering growth through business development, strategic alliances, and public offerings of two companies (Mobile Streams on AIM and MCY Music World on NASDAQ), as well as the sale of Muze to Macrovision (acquired by TIVO and then ROVI).Support the show
I was excited to interview Rick for The VentureFizz Podcast, as he has a very unique background in terms of scaling great retail and restaurant brands like Borders, Panera Bread, and Wahlburgers, which was a startup at the time when he joined as CEO. Sure in the case of Wahlburgers, it is helpful when the owners are celebrities and you have an A&E reality show to support the company, but regardless… you still need to have the right vision, product, and service… and even more importanlty, you need to have the ability to execute, which is where so many companies fail. Rick is now tackling a new but related industry and that is in the world AgTech as CEO of Freight Farms. It is a company that I have been following and have admired since I first heard about them from their time at MassChallenge and Techstars. It is such a cool concept - hydroponic container farms where can grow food any time and anywhere. Freight Farms recently announced a $17.5M Series B3 round of funding to support the growth of the business. In this episode of our podcast, we cover: * Advice for scaling companies in the food industry. * Rick's professional background throughout his early career including his time as the EVP and Co-COO at Panera Bread. * How he sought out Wahlburgers and became the company's first CEO and helped it grow to a $100M brand, plus details on working with the Wahlberg family and the A&E show. * All the information on Freight Farms in terms of how their container farms work, plus details on the company's business model which includes hardware, software, and services. * And so much more. If you like the show, please remember to subscribe and review us on iTunes, Soundcloud, Spotify, Stitcher, or Google Play.
Charlotte Massey and Georgia Grace Edwards met and became friends while at college in Vermont with Charlotte hailing from Leavenworth, Washington, and Georgia Grace from Frostburg, Maryland, now residing in Seattle, Washington and Gunnison, Colorado, respectively. Charlotte definitely gets the award for the most unique childhood career aspirations, and perhaps the coolest hobby, and Georgia Grace provides some priceless entrepreneurship funding insight. Together, they have created a super unique, much needed, and really incredible apparel company with SheFly. Where you can find SheFly:- Website: https://sheflyapparel.com/- Instagram: https://www.instagram.com/sheflyapparel/?hl=en- Facebook: https://www.facebook.com/sheflyapparel- LinkedIn: https://www.linkedin.com/company/shefly/?viewAsMember=true- TikTok: https://www.tiktok.com/@sheflyapparelTo order SheFly pants and receive 15% off, visit https://sheflyapparel.com/ and use coupon code TRIPLEP15Mentions from the show:- Middlebury College: https://www.middlebury.edu/- Thomas J. Watson Fellowship: https://watson.foundation/fellowships/tj- Fulbright Fellowship: https://us.fulbrightonline.org/- Moosejaw Outdoor Accelerator: https://www.moosejaw.com/content/moa-alums- MassChallenge: https://masschallenge.org/- IFundWomen: https://ifundwomen.com/Stay in touch with People, Place, & Purpose on Instagram and stay tuned for a new episode every Monday!Links may be affiliate links, which means we would get a commission if you decide to make a purchase through our links, at no cost to you.
Regina Athie, una niña nacida en México, que desde muy chica se dio cuenta de que su camino de crecimiento sería a través del emprendimiento, ella se graduó en Contaduría Pública y Estrategia Financiera en el ITAM (Instituto Tecnológico Autónomo de México) para posteriormente estudiar en el Sudeste Asiático en la Singapore Management University. En su camino de emprendimiento, nuestra invitada ha sido finalista de EY Entrepreneur of the Year 2022, nombrada una de las 30 promesas de negocios por Expansión 2022, 30 promesas de Forbes en 2020, 5 promesas de emprendimientos liderados por mujeres por WeXchange y el Banco Interamericano de Desarrollo 2019 en LatAm y Golden award winner de MassChallenge. Regina es CEO y cofundadora de Cuéntame, plataforma tecnológica de salud mental para corporativos en Latinoamérica apoyando a las empresas a generar ambientes mentalmente saludables por medio de tecnología y análisis de datos. Trabaja con más de 30 organizaciones como Nestlé y unicornios mexicanos como Kavak, Bitso en su estrategia de bienestar y en cumplimiento a la NOM-035. Síguenos en: www.cuentoscorporativos.com Newsletter. Escribe una Reseña Encuesta Audiencia Nuestras redes sociales: Facebook Instagram. Linkedin. Twitter --- Send in a voice message: https://anchor.fm/cuentos-corporativos/message
This episode is co-produced with the Austin Technology Council. ATC is a 30 year old association focused on promoting and facilitating growth of technology companies in Central Texas. Over the past three decades the business ecosystem in Austin has changed, and ATC is actively changing, too. Learn more at https://AustinTechnologyCouncil.org. Connecting with your constituents (internally and externally) and understanding your message is important for companies of all sizes. Technology companies need to pay attention to their messaging, think about communication with employees (do not let them learn about your company events in the media), and to position their brands for long term success. This episode is an important conversation with Kathleen Lucente from Red Fan Communications. She is a C-Suite Whisperer to high tech B to B companies, and has a team of experts that kicks butt in assisting clients with their internal and external messaging, investor relations, and crisis communications. She also shares what makes Austin, Texas a vibrant place for tech companies and how her firms helps local organizations. About Kathleen Lucente Kathleen Lucente moved to Austin just as the city began its meteoric rise as a hotbed for tech startups and investment. Before she adopted the lone star state as home, she built an award-winning career working domestically and internationally for IBM, JPMorgan, Ketchum Worldwide, and other global brands and agencies. With solid experience in the evolution of communications within the tech industry, first as a journalist, then as a PR professional, Kathleen realized she was ready to build her own team to deliver superior integrated marketing and communications services to B2B tech companies. Since the start of Red Fan Communications almost 15 years ago, she has helped countless companies of all stages clarify their purpose, tell their unique stories, differentiate from their competitors and establish lasting relationships with clients and customers. The Red Fan team is built of experts with the same tenacity in which Kathleen approaches her work and weaves it into everything she does. Kathleen serves on several boards—including Austin Gives, PelotonU and the ABC Kite Fest—and donates much of her and her staff's time to local nonprofits that have a tangible impact throughout the community, including the Corporate Engagement Council for the Austin mayor's office and the Mike & Sherry Project, an Austin-based organization providing mental health support to local bar and restaurant workers. You can also catch Kathleen as a regulator contributor to the Forbes Agency Council, covering critical communications topics like crisis management, brand positioning, thought leadership, corporate communications and the fundamentals of great brand storytelling. In addition, she's been a guest speaker on influential podcasts, at accelerators, and communications and business schools, including the Wharton School, the University of Texas at Austin, the Confident Communications podcast, and the MassChallenge startup accelerator, where she serves as a mentor. https://thomsinger.com/podcast/kathleen-lucente Learn more about your ad choices. Visit megaphone.fm/adchoices
Dana Wildeboer has 9 inspiring tips on how to build resilience in challenging times. She's a true Healthy High Achiever. Dana used to be a record-holding powerlifter, and when cancer crossed her path, she had to learn how to truly listen to the body and stop pushing herself. Which of the 9 tips are you going to practice today? Follow Dana Wildeboer on Instagram: https://www.instagram.com/startupsweetdee/ And Dana is also the Vice President of Global Marketing and Communications for MassChallenge: https://masschallenge.org GET MORE ON SOCIAL: ✚ WEBSITE: https://www.mayalombarts.com ✚ INSTA: https://www.instagram.com/mayalombarts/ ✚ PINTEREST: https://www.pinterest.com/healthyhighachievers ✚ INSIGHTTIMER: https://insig.ht/gO2WwMFgXob FREE TOOLS: ▶ [FREE] Journal Prompts To Zoom Out Of Your Busy Life: https://mayalombarts.com/journalprompts ▶ [FREE] Weekly Review Template: https://mayalombarts.com/weekly-review-template/ ▶ [FREE] The Overthinking Emergency Kit: https://mayalombarts.com/how-to-stop-overthinking ONLINE COURSES: ✦ Healthy High Achievers Online Academy: https://healthyhighachievers.thinkific.com
In the pursuit to find a healthier, but still tasty snack, Quentin Crawford is making jerky out of fish. The Good Jerky is providing meat lovers a chewy, smoky fish-based jerky that tastes like more traditional beef jerky. Stemming from Quentin's interest of eating more health-conscious snacks, The Good Jerky has now opened new doors for Quentin in the startup space. Recently, The Good Jerky was accepted into MassChallenge, a global, zero-equity startup accelerator. Before that, The Good Jerky participated in Impact Ventures' Local Entrepreneur Accelerator Program in April 2022.
(00:00) Rich completed the Pan-Mass Challenge on Saturday. He shares his experience participating in the bike-a-thon. (15:16) Rich and Matt McCarthy think about the worst places to be trapped. Claustrophobia is real, folks. (25:08) Jonathan “Bird” Marchant worked the most recent Def Leppard concert at Fenway Park. He gives us the inside scoop. CONNECT WITH TOUCHER & RICH Twitter: @Toucherandrich | @fredtoucher | @KenGriffeyRules Instagram: @Toucherandrichofficial | @fredtoucher Twitch: twitch.tv/thesportshub 98.5 The Sports Hub: Website | Twitter | Facebook | Instagram
(00:00) Joe Murray is the king of the city now that Massachusetts will legalize sports betting (32:02) Rich is riding the Pan Mass Challenge and hoping to reach his donation goal CONNECT WITH TOUCHER & RICH Twitter: @Toucherandrich | @fredtoucher | @KenGriffeyRules Instagram: @Toucherandrichofficial | @fredtoucher Twitch: twitch.tv/thesportshub 98.5 The Sports Hub: Website | Twitter | Facebook | Instagram
Nuestro invitado de hoy es de México y vive en uno de los paraísos turísticos del mundo, Cancún. Barsi Luna es un emprendedor en el sector de Travel, turismo. En el 2019 fundó Shuttle Central, una plataforma que conecta a los operadores terrestres turísticos con hoteles y agencias de viajes. Muchos pensarán cómo Shuttle Central no cerró después de un evento que afectó esta industria significativamente. La razón que podemos analizar de esto es el equipo y su experiencia en este sector. Shuttle Central ha conseguido hitos muy importantes, en el 2021 entró a 500 Startups, ese mismo año ganó el programa de aceleración Mass Challenge donde obtuvo USD 100,000, y en el 2022 entró a YCombinator. Conversamos acerca de go to market, primeros clientes, estrategia de levantamiento de capital, entre muchos otros temas fascinantes! Si van a viajar no se olviden de contratar su movilidad terrestre con Shuttle Central.
It's been a rocky two years since Ukrainian cloud-based financial company Fuel Finance opened their doors. In 2022, they faced the toughest challenge yet — the invasion of their home country. Here's what Co-Founder & CEO Alyona Mysko had to say: Adapt your priorities. When times of uncertainty hit, it's important to look out for your family and team — understand where they are and be there for them. Find purpose to boost growth. Fuel reshaped their mission to include supporting Ukraine, adding core human value to their business objectives. Check out this week's podcast partner MassChallenge: https://bit.ly/3NrGisF
Estamos listos a sumergirnos en el mundo digital.... hoy hablamos de los estadios Climatizados Qatar 2022, Triidy, la startup colombiana, que fue finalista del Masschallenge México 2022, Pandas, una plataforma Ecommerce que llegó a Colombia para conectar a pequeños negocios en el país y Latinoamérica directamente con Asia, buena música y mucho más!!
Angels helping biotech startups: Learn More Exited founder Sean Kevlahan, PhD tells the story of Quad Technologies and how an interesting polymer contributed to the explosion of cell therapies in the last decade. Sean gives great advice for biotech founders and investors, and joins Armon Sharei in my pantheon of chemical engineers who are gifted communicators. Sponsored by Purdue University entrepreneurship and Peter Fasse, patents attorney at Fish & Richardson. Highlights: Sal Daher Welcomes Sean Kevlahan, PhD, Founder of Quad Technologies “...how do you release a cell from a substrate [underlying substance] without killing a cell?” “Magnetic beads have been around for a while. Researchers use them to separate cells.” How Do You remove the Magnetic Beads without Killing the Cell? Quad Technologies' Polymer Made It Possible to Remove the Magnetic Beads “When we first started out Quad, we focused on the academic markets.” The Success of CAR T-cell Therapies Opened Up an Opportunity for Quad -Help Multiply the CAR T-cells Emily Whitehead, the First Patient Treated with CAR T-cell Therapy, Is in Remission for Ten Years The Aha Moment that Put Quad Technologies on the Map Sean Kevlahan's Epiphany Led to a Pivot and Product/Market Fit Ran Into Someone from Bio-Techne at the JP Morgan Conference & Discovered the Strategic Fit Bio-Techne Acquired Quad Technologies in July of 2018 – Investors Did Very Well Sal Daher Is Eager to Learn About Sean Kevlahan's Stealth Startup “Even in biotech winter exited founders who have had this kind of success are very much in demand.” Sean Kevlahan's Grandfather Was an Entrepreneur, a Successful Restauranteur Sean's Entrepreneurship Activated by Hitting the “3-Year Wall” Doctoral Students Experience Quad's Polymer Used to Be Just Coating for Microfluidics Chips; Sean and Adam Hatch Imagined Many More Uses “We went from obviously, biotech, which just makes the most sense to coating the undersides of boats for marine biofouling.” Due to MassChallenge, Quad's Tech Was Used in the International Space Station Sean Kevlahan Speaks Well of Northeastern University's Tech Transfer Office Quad Raised $ 6 Million Which Qualifies as Angel-Scale The Vital Importance of Clear Messaging by Life Science Founders – Lose the Jargon! “...I have to do a mental check, and making sure that I'm not being too jargony.” Biotechnologies Are Multiplying and Creating a Cascade of Opportunities Quad Raised $ 6 Million from Fifteen Angel Investors Siamab Raised $ 14 Million from More than Forty Angels Going from Biotech Founder to Biotech Executive: Compare and Contrast Jeff Behrens Recommends that Prospective Biotech Founders Get Experience at Big Biotech Companies Parting Thoughts from Sean Kevlahan, PhD Topics: biotech, partnerships with strategics, pivot, returns, IP / patents, Mass Challenge
Krysta Lewis is a licensed esthetician, certified makeup artist, and the founder and CEO of Aisling Organic. After suffering health issues caused by her makeup, at 21 years old, Krysta dove headfirst into the world of entrepreneurship and started Aisling focused on clean, organic products with botanically-based ingredients. Her dedication not just to the world of clean beauty products, but also to start-ups, female founders and business owners, expanding access to capital, and paying forward all that she has learned thus far is abundantly clear in my conversation with Krysta. Where you can find Aisling Organic:- Website: https://aislingorganics.com- Facebook: https://www.facebook.com/aislingorganics/- Instagram: https://www.instagram.com/aislingorganics/- TikTok: https://www.tiktok.com/@aislingorganics Mentions from the show:- Lipstick Angels: https://lipstickangels.org- Tom Segura: https://tomsegura.com- Bill Burr: https://billburr.com- FabFitFun: https://fabfitfun.com/- Alpha Loft: https://nhtechalliance.org/nhhtc-events/partner-projects/alpha-loft/- Babson College's Women Innovating Now (WIN) Growth Lab Venture Accelerator: https://www.babson.edu/academics/centers-and-institutes/center-for-womens-entrepreneurial-leadership/accelerators/win-growth-lab/- MassChallenge: https://masschallenge.orgStay in touch with People, Place, & Purpose on Instagram and stay tuned for a new episode every Monday!
Brent Grinna began his career in investment banking in Chicago at William Blair & Company and then Madison Dearborn Partners. Prior to founding EverTrue, he received his MBA with honors from Harvard Business School.With Brent's leadership, EverTrue participated in Techstars Boston, was selected as a winner of MassChallenge, and secured top investors, such as Bain Capital Ventures. Brent serves as a Board Member for the Brown University Alumni Association Board of Governors and Board Director for the Brown Football Association. He lives in Rhode Island with his wife and three boys.
Angel-scale biotech is taking off: Learn More Susan Conover of Piction Health, is building an AI to improve results and reduce costs in the treatment of skin conditions. Piction has amassed 500,000 diagnosed images and is already helping primary care physicians interpret skin problems in patients. A great chat with an inspiring founder. Highlights: Sal Daher Thanks Sponsors Purdue University Entrepreneurship and Peter Fasse, Patent Attorney at Fish & Richardson Sal Daher Introduces Susan Conover of Piction Health Susan Conover's History with Melanoma and the Scarcity of Dermatologists "What are opportunities for identifying skin diseases and how can technology help?" “...we help elevate every doctor to have that visual expertise of a dermatologist...” Piction Health's Data Set Includes 500,000 Diagnosed Images with a Variety of Skin Tones “We're, right now, focused on rashes.” “...what makes the most sense to start with is a buyer who's realizing the value of our product now.” “We estimate we can save these organizations, risk-bearing organizations, $160,000 per doctor per year.” Piction Health Is Looking for Providers Who Have at least 50% of the Downside Risk of Patient Costs Looking for a Product Manager and a Senior Machine Learning Engineer Piction Health Is Partnering with a Big Provider to Develop Its Product Offering Scaling Dermatology from 40 Patients per Day to 40,000 Patients per Day The Value of Techstars and MassChallenge to Piction Health Parting Thoughts – Advice to People Who Are on “Survival Mode” at Work Topics: Mass Challenge, Techstars, robotics AI, discovering entrepreneurship
Regina Espinoza Athié es la CEO y cofundadora de Cuéntame, plataforma de bienestar emocional que apoya a los corporativos a generar ambientes emocionalmente saludables por medio de tecnología y análisis de datos. Regina es emprendedora mexicana, nombrada una de las 5 promesas de emprendimientos liderados por mujeres por el Banco Interamericano de Desarrollo 2019 en LatAm, Golden award winner de MassChallenge y una de las 30 Promesas de Forbes 2020. Con Regina platico sobre los aspectos que debemos tomar en cuenta para crear una cultura positiva que que prioriza la salud mental de sus colaboradores, cómo evitar el "burnout", retención de talento, desarrollo de MVP, bootstrapping y mucho más.
My special guest in today's episode is long time Silicon Valley technology and startup veteran, Paul O'Brien. Paul has been in Austin, Texas for a dozen years and is heavily involved in the startup boom of the state, working at the crossroads of economic development and venture capital. He's a founder and the CEO of MediaTech Ventures, a venture development company in Media, worked to bring Founder Institute and MassChallenge to Texas, serves on the board of a number of startup incubators and accelerators, and is a managing director of venture capital programming in Funded House. Paul shares the lessons he has learned from being a tech venture entrepreneur and his insights on how facing life challenges head on has helped him to grow in his life and work. On the podcast, we discuss:
Listeners, we're back this week with Nico Estrella. Entrepreneur. Former professional soccer player in Ecuador. Co-founder & CMO of Waku, a beverage brand that's creating economic impact in the communities of farmers in the Andes Mountains of Ecuador. Waku was considered one of the top 6 most impactful and promising startups of Boston at HUBWeek 2018, and was a finalist in MassChallenge 2019, because of the potential of growth and the social impact is creating in Ecuador. Motivated, optimistic and determined leader with great problem-solving skills developed through a background on business and marketing education, and on the multiple startups founded in the past. Passionate about the power of entrepreneurship and how it can create immense impact in the world.During our conversation, we talked about:His professional soccer careerKnowing when to leave soccer.Starting a business and the process.Making business decisions during the pandemic.Persevering despite the odds.And more... This episode is brought to you by MagicMind is the world's first productivity drink.
This episode originally aired on July 17, 2020.When Billy's mother, Betty, was diagnosed with cancer he decided to return home to Massachusetts instead of leaving for his climbing trip to Nepal. Billy had just graduated from college in Colorado and the world was seemingly his oyster. As his mother's cancer worsened, those free-spirited experiences became less and less important and were ultimately replaced with grief after Betty tragically passed away from cancer in 1974. After floundering a few years and wondering how to process the grief, Billy's desire to “do something” continued to grow. He took action in 1980 by organizing the first Pan-Mass Challenge as a way to make sense of the grief and carry on the legacy of his mother. The challenge would be to ride a bicycle across Massachusetts and raise money for the Jimmy Fund and Dana-Farber Foundation. 36 people joined that first year and they raised $10,000. The PMC was born. As founder and executive director of the Pan-Mass Challenge for over 40 years, Billy has grown the PMC into the largest single fundraising event in the country. To date, more than $700 million dollars has been raised, 6,000 riders participate every year with 4,000 volunteers and participation from 200 companies. Find out more at pmc.org.Donate here.Instagram: @panmass To learn more about Athletic Brewing's award-winning non-alcoholic craft beer, go to AthleticBrewing.com
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