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Smooth Business Growth – 15 Minutes Of Pure Marketing Strategies Proven To Move The Needle
Running an agency can feel like juggling chainsaws while riding a unicycle – you're constantly spinning plates, drowning in client work, and wondering if you'll ever catch a break. One minute you're crushing it with new clients, and the next, you're buried in endless tasks, team management, and the nagging feeling that you're more of a firefighter than a business owner. If you've ever found yourself awake at 3 AM, stress-scrolling and wondering how the heck you'll scale without losing your mind, this episode is your lifeline. Melissa Morris is about to drop some serious wisdom on how to transform your agency from a stress-fest to a well-oiled machine. Get ready to learn the four key pillars that will help you stop working IN your business and start working ON your business – and maybe, just maybe, reclaim your sanity in the process. Discover the four foundational pillars that transform chaotic agency operations into smooth-running machines. Learn why your current team structure might be secretly sabotaging your agency's potential growth. Uncover the hidden profitability traps lurking in your client service model. Understand how standardizing offers can dramatically reduce team confusion and client scope creep. Find out why hiring an OBM isn't always the magic solution you think it is. Explore the critical metrics that reveal whether your agency is truly scaling effectively. Master the art of creating an organizational chart that predicts and supports your agency's future. Head to https://LeverageYourPodcastShow.com to read the blog >>>Start creating consistent authority-boosting content with less overwhelm using this 4 step system. Get the Podcast Leverage System Training at https://www.leverageyourpodcast.com/free >>Learn 3 Ways To Leverage & Repurpose Your Podcast Guest Interviews To Boost Authority, Visibility, Leads & Sales - Free Guide & Checklist https://leverageyourpodcast.com/guest
We have officially passed the vernal equinox. The sun has crossed the celestial equator, bringing near equality to day and night. This episode is dedicated to beautiful things crafted well, collectors, makers and inimitable interior style. We’ll visit the Finnish master of pattern, Marimekko, and discover the intricacies of its in-house printing mill; chat with Melissa Morris, founder of leather-goods brand Métier, about bags that are made to last; and meet Scottish indie-soul singer Brooke Combe to talk about her debut album, ‘Dancing At The Edge of the World’. See omnystudio.com/listener for privacy information.
Today, I have the immense pleasure of sitting down with Melissa Morris, founder and creative director of Metier – a brand that has elevated the art of travel through exquisitely crafted bags and accessories, each designed with a philosophy rooted in longevity, functionality, and timeless elegance.Since launching Métier in 2017, Melissa has built a collection of essentials that don't just serve a purpose—they tell a story. Each piece is meticulously conceived to stand the test of time, crafted in collaboration with generational artisans in Italy and tested for decades of wear. But beyond the bags themselves, Melissa is a collector in her own right—of inspiration, materials, and experiences. Her background in sculpture informs her approach to design, her travels shape the color palettes of her collections, and her deep admiration for vintage Porsche is woven into her aesthetic sensibilities.Métier is not about trends or seasonal drops; it's about refinement, precision, and the art of building upon something meaningful rather than constantly replacing it. In many ways, Melissa approaches design the way a collector approaches their most prized possessions—with intention, ingenuity, and an unwavering respect for materials and craftsmanship that engage all senses.We delve into the importance of designing pieces for an exacting collection, how she persisted to perfect the snap of a closure to mirror the sound of a car door shutting, and how travel is one of the only things that truly makes you rich.So with great honor, this is Melissa Morris, founder of Metier, for Collectors Gene Radio.Metier - https://metier.com/Cameron Steiner - https://www.instagram.com/cameronrosssteinerCollectors Gene - https://www.collectorsgene.com
What's the secret sauce to running a thriving agency? In this episode of The Happy Clients Podcast, we're peeling back the curtain on scaling with systems, landing high-ticket clients, agency growth hacks with Melissa Morris from Your Agency Authority. From battle-tested strategies to "wish I knew this sooner" lessons, this convo is packed with gold.Tune in as we chat about:✅ The #1 mistake agency owners make when pricing services✅ The client onboarding tweak that skyrocketed retention✅ How to build a rockstar team without burnoutIf you're looking for real, no-fluff strategies to take your agency to the next level, this one's for you. Press play, and let's dive in![HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here. [ABOUT THIS PODCAST]Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.Cheers, to happy clients!
Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn't you—it's them? If you're stuck in a difficult client relationship and unsure what to do next, this episode is for you.Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Melissa on LinkedInCheck out Agency AuthorityBook a free discovery call with Melissa
If you watched the Oscars and the event's afterparties Sunday night, chances are you saw a Métier handbag. The brand's clutches were seen all over the red carpets, carried by stars from Kaia Germer to Amy Poehler to Anna Sawai. And it wasn't the first time star fans of the brand earned Métier attention. As the brand's founder and designer, Melissa Morris, pointed out on this week's episode of the Glossy Podcast, sightings of Kate Middleton, Nicole Kidman and various “Succession” characters carrying the brand have “made a big impact” on the business since its launch in 2017. Also on the podcast, Morris discusses her strategies for launching a brand with luxury price points out of the gate and building the brand in the U.K. post-Brexit. In addition, she talks about Métier's U.S. expansion plans, which include a NYC store and more awareness plays via A-listers.
Trust isn't free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partner. Whether you're struggling with client rapport or looking to refine your approach, this conversation will give you the tools to strengthen relationships and keep your projects on track.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Melissa on LinkedInCheck out Agency AuthorityBook a free discovery call with Melissa
Melissa Morris is the Founder of Agency Authority, an operations consultancy specializing in helping agency owners improve efficiency, streamline processes, and increase profitability. With over a decade of agency experience, Melissa has worked with high-profile clients and honed her expertise in scaling businesses, client management, and operational strategies. She is passionate about helping agency owners grow their firms while maintaining a balanced lifestyle, leveraging her deep understanding of workflow optimization. Based in Jacksonville, Florida, Melissa's unique approach to enhancing agency operations and fostering client relationships makes her a sought-after expert in the industry. In this episode… Many agency owners struggle to balance efficiency and growth while maintaining a sustainable work-life balance. They often find themselves overwhelmed by client demands, inefficient processes, and the constant pressure to secure new business. How can you successfully manage agency operations while ensuring profitability and client satisfaction? Melissa Morris, a seasoned expert in the agency world, offers practical solutions to these challenges. Leveraging over a decade of experience, Melissa transformed her understanding of the agency world into actionable strategies that any agency owner can implement. She emphasizes the importance of building long-term client relationships, regularly checking in with clients for feedback, and creating processes that streamline operations. Melissa also encourages agency owners to focus on expanding existing client accounts instead of only chasing new ones, and she highlights the value of using tools like automated surveys and workflows to improve communication and service delivery. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Melissa Morris, Founder of Agency Authority, about refining agency operations and fostering client connections. They discuss how persistence helped Melissa break into the agency world, actionable strategies to maintain strong client relationships, the role of automation in agency operations, and the importance of regularly seeking client feedback.
Lagom till halloween har ännu en skräckfilm blivit musikal, och i detta avsnitt går Kritcirkeln på sin tredje skräckmusikal på kort tid. I Suptopia i Alby sitter vi längst fram i ”splatterzonen” och låter scenblodet stänka ner oss när ett nytt gäng spelar ”Evil Dead — The musical” efter Sam Raimis 1980-talskultfilmer. Musikalen är skriven av Frank Cipolla, Christopher Bond, Melissa Morris & George Reinblatt (text). Regissör är Johan Bark. Vi fortsätter att prata om död och elände, med lite allvarligare ton, när vi avhandlar ”Herr Arnes penningar” på Folkoperan och Bergmanfestivalens två gästspel på Dramaten: ”Antigone in the Amazon” av Milo Rau och ”Goodbye, Lindita” av Mario Banushi. Dessutom knyter vi ihop alla Antigone-varianter vi sett hittills i år med nypremiären av Unga Klaras ”Mitt hjärta säger”. Vid mikrofonerna: Loretto Villalobos och Cecilia Djurberg (producent och redigering)
Is your agency struggling to keep up with clients who request highly-tailored bespoke services which end up eating into your profitability and efficiency? In an era where agencies are constantly juggling between custom projects and scalability, the transition to productised services can be a game-changer. Many agency owners find themselves overwhelmed, becoming bottlenecks in their own businesses and struggling with over-servicing without clear deliverables and scopes of work. Productisation expert, Melissa Morris from Agency Authority, joins me to explore this topic and discuss why smart agencies are productising their offerings resulting in easier to scale and highly profitable businesses. In this episode you'll discover how to: 1. Identify when it's time to transition from bespoke services to standardised offerings, helping you avoid burnout and inefficiencies. 2. Create clear and consistent service packages that meet client needs without sacrificing your agency's flexibility and creativity. 3. Enhance your agency's profitability through efficient capacity management and clearer scope definitions, ultimately delivering better results for your clients. Take the first step towards a more streamlined and profitable agency today – grab your headphones and dive into the episode now! Questions answered in this episode Q: What are the key indicators that suggest an agency should consider moving away from bespoke services? Q: How does one balance creativity and customisation with the need to productise agency services? Q: Can you explain the actual process of transitioning from bespoke services to a more standardised, productised offering? Q: What are the potential pitfalls in moving towards productised services, and how can agencies avoid them? Q: How does productising services impact an agency's profitability and efficiency? Q: What steps should an agency take to ensure they are catering to their ideal clients while transitioning to productised services? Quotations "Moving from bespoke services to productised offerings isn't just a strategy—it's a lifeline for agency owners overwhelmed by customisation and burnout." - Melissa Morris "Start by identifying the clients you're getting great results for and truly enjoy working with. That's where the magic of productisation begins!" - Melissa Morris "Many agency owners struggle to let go of control, but embracing productisation can be a game-changer for profitability and efficiency." - Rob Da Costa Rate, Review, & Subscribe on Apple Podcasts “I enjoy listening to The Agency Accelerator Podcast. I always learn something from every episode.” If that sounds like you, please consider rating and reviewing my show! This helps me support more people like you to move towards a Self-Running Agency. How to leave a review on Apple Podcasts Scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then, let me know what you loved most about the episode! Also, if you haven't done so already, subscribe to the podcast. I'm adding a bunch of bonus episodes to the feed and, if you're not subscribed, there's a good chance you'll miss out. Subscribe now! Useful links mentioned in this episode: Connect with Melissa Morris on LinkedInTake the Agency Authority Quiz to uncover scaling bottlenecksLearn more about The Self-Running Agency Implementation Group
Is your agency's growth hindered by inefficient processes or outdated tools? Looking for practical advice to optimize your tech stack? To discover how to streamline operations and leverage AI to boost efficiency, Brooke Sellas interviews Melissa Morris.Guest: Melissa MorrisReview our show on Apple Podcasts.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Operations are the unsung heroes in the agency space. Though not talked about as often as sales and marketing, having robust operations through efficient procedures and documentation keeps an agency running smoothly and profitably. But what are the right tools and techniques for your agency? Melissa Morris is here today to help you identify what will work best for you, tell us why SOPs are overrated, and more! This week, episode 210 of The Digital Agency Growth Podcast is about streamlining your agency's operations and why SOPs are overrated!Watch our latest video training, How to Take Charge of Your Agency's Future Revenue. During this training, you'll learn how we get qualified appointments every week using tasteful and highly targeted email outreach.In this episode of The Digital Agency Growth Podcast, Melissa Morris shares the importance of getting clear on your offerings before documenting SOPs and actionable steps you can take right now to set distinct boundaries with clients for clear communication. As the founder of Agency Authority, a project management and operations consultancy for agency owners, Melissa Morris uses her 10 years agency experience to help business owners maximize their team, increase their productivity, and grow their profits. Firmly committed to breaking the ‘long hours and bad pay' stigma that plagues the agency world, Melissa and her team help business owners and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their own sanity.In this episode, Dan and Melissa discuss the following:Melissa's DISCO method of streamlining processes.The common mistakes agency owners make when building their tool stacks.The benefits and challenges of time tracking for agencies.Setting clear expectations and boundaries with clients from the beginning of the contract.Thank you for listening! If you enjoyed this episode, please take a moment to follow, rate and review the podcast and tell me your key takeaways!Learn more about The Digitial Agency Growth Podcast at https://www.salesschema.com/podcast/ and our Video training at https://salesschema.com/relationships CONNECT WITH MELISSA MORRIS:LinkedInInstagramAgency AuthorityCONNECT WITH DAN ENGLANDER:LinkedInSales Schema Watch our latest video training, How to Take Charge of Your Agency's Future Revenue. During this training, you'll learn how we get qualified appointments every week using tasteful and highly targeted email outreach.
Points of Interest0:00 - 2:26 - Introduction: Marcel introduces Melissa Morris and her background.2:26 - 4:48 - Importance of Operations: Discussion about the role of operations in agency success.4:48 - 8:21 - Common Challenges: Melissa talks about common challenges agencies face.8:21 - 11:30- The Scope Creep Issue: Marcel discusses the issue of scope creep.11:30 - 13:45 - Team Clarity and Training: Melissa emphasizes the importance of team clarity and training.13:45 - 15:27 - Integrating Operations Early: The conversation touches on integrating operations early in an agency.15:27 - 16:02 - Starting with Conversation: Melissa talks about starting with a conversation when dealing with agency owners.16:02 - 17:37 - Importance of Output: Discussion about focusing on the desired output and the quality of project management tools.17:37 - 19:23 - Documenting Processes: Marcel transitions to discussing the timing of documenting processes and the potential pitfalls.19:23 - 22:20 - Framework - DISCO: Melissa introduces her DISCO framework for refining workflows and processes.22:20 - 28:01 - SOPs and Training: Discussion on the right time to create Standard Operating Procedures (SOPs) and the importance of team training.28:01 - 32:55 - Additional Tips: Melissa suggests focusing on the tool stack and addressing team training.Show NotesLink to youragencyauthority.comLink to Melissa's LinkedIn Profile
EPISODE 182If there is one thing I talk to my students about on a regular basis it is processes. The reason I talk about processes so much is because of our collective desire to run businesses that give us peace and not chaos, so that we can have consistent work and consistent pay and therefore show up big in the other places of our lives. So, it was a no-brainer to bring on Melissa Morris, the founder of Agency Authority, a project management and operations consultancy, to talk about this exact topic. In this chat with Melissa, we talked about how we have this natural tendency to over-deliver, how we can use automation to our benefit, the importance of proper onboarding, and establishing clear client processes, communication, and boundaries. We also discuss how creating systems and operations in your podcast management business gives you more time, more money and increased emotional capacity to spend where you want.Melissa Morris uses her ten years of agency experience to help business owners maximize their teams, increase their productivity, and grow their profits. Firmly committed to breaking the ‘long hours and bad pay' stigma that plagues the agency world, she helps business owners, and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their own sanity.In this episode, we cover:-How Melissa got started working online-The line between over-delivering and high value-Proper onboarding and being clear with your client what is and is not including in your service packages-How to respond to your clients needs while keeping boundaries and respecting your time-The benefits of standardization in your workflow-Using automation to your advantage while still connecting to your client-How to avoid wasted time and human errors when communicating with your client using a clear and documented process-How to ensure your client reads and understands the contract including key points, boundaries, and turn around times-Using template style emails in uncomfortable client situations, and when it is the best time to write them-Some wins Melissa has seen from her own clients using standardization and automationIf you want to chat more about this topic, I would love to continue this conversation with you, over on Instagram! @laurenwrightonTo learn how to earn $5k per month as a podcast manager (without taking on a million clients!) grab a seat in our free masterclass at http://laurenwrighton.com/masterclassSHOW NOTES: https://laurenwrighton.com/episode182
CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
Why it was selected for "CBNation Architects": In this episode of CEO Podcasts titled "Business Operations Consultant Specializes in Client Processes", the guest is Melissa Morris, a highly skilled Business Operations Consultant. Melissa's Background: Blessed with a decade's worth of experience in client management, she has made herself indispensable to service-based business owners who are looking to streamline and automate their operations. Her area of specialty includes client onboarding, management, and offboarding systems. Acknowledgments: Her expertise has been acknowledged in reputed platforms such as INC Magazine and Keap Business Success Blog, where she shares insights on efficient client management processes. In addition, she has been featured on renowned podcasts like Boss Mom and The Sassy Strategist. The Impact of her work: Melissa's work revolves around one key benefit - to free business owners from the constant sense of being overwhelmed. Through her efforts, they can work ON their business, not just IN their business - a key difference that allows for growth and scalability. Check out our CEO Hack Buzz Newsletter--our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE. I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today! Previous Episode: https://iamceo.co/2019/09/19/iam402-business-operations-consultant-specializes-in-client-processes/
When you are growing your business, you'll be adding new tasks and strategies at record speed. Often your business growth will require you to hire new employees or virtual assistants. Before you know it, you'll feel bogged down in the weeds instead of focused on activities that light you up and make you money! Don't let this overwhelm derail your growth! Instead, it's time to learn how to stop being a bottleneck by implementing operations excellence. On Amplify Your Success Podcast episode 352, Melissa Morris, founder of Agency Authority, joins me to dive deep into the world of operations excellence and how it can help you ditch the overwhelm of growing your business. From understanding the importance of KPIs and workflows to the role of project management tools like ClickUp, Melissa provides practical tips and insights to up-level your systems and increase efficiency. Discover how to address bottlenecks, streamline your offers, and maximize your team's potential for a successful and thriving business. This episode is a must-listen for business owners who are feeling overwhelmed by growth and are seeking strategies to develop operations excellence. Melanie and Melissa provide actionable steps and expert guidance to help listeners ditch business growth overwhelm and amplify their success. Join us in the Amplify Your Authority FREE Facebook Group to learn more strategies to stop being a best-kept secret and stand out as an industry go-to authority. Key Takeaways: 07:03 Why scope creep costs money, delays projects, and hampers productivity. 09:03 The secret to streamlining operations: workflows, tools, KPIs for business. 11:45 The biggest problem most fast-growing entrepreneurs face is unclear workflows that lead to scope creep, inefficiency. 16:31 Time saving tip: using project tools that improve efficiency by standardization. 18:47 Common mistakes that lead to frustration with project management tools. 29:07 How to identify bottlenecks by delegating to receive organizational relief. Resources Mentioned in This Episode: Book a call to connect with Melissa at https://www.youragencyauthority.com/call/ Take my 2-minute Authority Barriers Quiz and unlock your impact and income at https://melaniebenson.com/authorityquiz
Melissa Morris - as the founder of Agency Authority, a project management and operations consultancy for agency owners, Melissa Morris uses her 10 years agency experience to help business owners maximize their team, increase their productivity, and grow their profits. Firmly committed to breaking the ‘long hours and bad pay' stigma that plagues the agency world, Melissa and her team help business owners and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their own sanity.
Grow My Accounting Practice | Tips for Accountants & Bookkeepers to Grow Their Business
In this engaging show, we delve into the topic of "Is your overwhelm an ops issue?" Our discussion explores various aspects related to operational streamlining and how it can uncover areas of opportunity. Melissa Morris, the founder of Agency Authority, addresses common challenges faced by businesses, including marketing gaps, overly customized offers, inconsistencies in the business model, unmet team needs, and the absence of performance standards and evaluations. Additionally, we examine operational mis-fixes that can hinder progress. These missteps may include haphazardly shifting internal communications from email to Slack without a defined communication plan, relying on templated workflows that may not suit specific requirements, or hastily changing project management tools due to outgrowing the current system. Melissa emphasizes the importance of avoiding such pitfalls. Furthermore, Melissa sheds light on how accidental firm or practice owners often develop their business processes in isolated silos. We explore the inherent challenges this growth approach presents and provide insights into overcoming these obstacles effectively. Lastly, she focuses on the crucial task of selecting the right tools for your business. She discusses the important steps that should be taken before implementing any new tool, ensuring that it aligns with your unique requirements and contributes to your operational success. Join us for an informative and thought-provoking discussion as we uncover the keys to overcoming overwhelm and optimizing operations in your business. Website: https://www.youragencyauthority.com/ Facebook: https://www.facebook.com/agencyauthority LinkedIn: https://www.linkedin.com/in/melissavmorris/ Corporate Partner: People Process – https://peopleprocesses.com/
Business of Design ™ | Interior Designers, Decorators, Stagers, Stylists, Architects & Landscapers
One of the most common operational pitfalls any design professional encounters is a scope of work that is not clearly defined. Frequently, a lack of clarity around deliverables results in an excess of work that is unpaid and a chronic lack of profitability. In this episode we learn: - perfectionism and lack of clarity around scope lead to overwork and overwhelm - to avoid the tendency to over-deliver, you must clearly define the scope of work - the first time a client wants to work out of bounds is the most important time to say no - to avoid leadership bottlenecks, stick to process - time tracking provides invaluable insights for your business It's time to take control of your business. Become a member of Business of Design®, today: https://businessofdesign.com/?ref=2&campaign=podcast
Melissa Morris joins our host Diane Helbig to discuss overwhelm and where it comes from. We explore when ops issues manifest as self-sabotage, the most common areas of opportunity that operational streamlining uncovers, the relationship between operations and profitability, and more. As the founder of Agency Authority, a project management and operations consultancy for agency owners, Melissa uses her 10 years agency experience to help business owners maximize their team, increase their productivity, and grow their profits. Firmly committed to breaking the ‘long hours and bad pay' stigma, she and her team help business owners and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their own sanity. If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious. Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it's sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results. Learn more about your ad choices. Visit megaphone.fm/adchoices
Wingnut Social: The Interior Design Business and Marketing Podcast
Are you experiencing anxiety and overwhelm running your interior design business? Well, you're not alone! Today's guest, Melissa Morris, is here to help. Melissa shares some tips on combating overwhelm and how to grow your agency by implementing processes and systems in your business. Get ready to get your time back! As the founder of Agency Authority, a project management and operations consultancy for agency owners, Melissa Morris uses her 10 years of agency experience to help business owners maximize their team, increase their productivity, and grow their profits. Firmly committed to breaking the ‘long hours and bad pay' stigma that plagues the agency world, Melissa's team helps business owners and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their own sanity. ***
Most agency owners experience overwhelm which can lead to burnout. We tend to push harder and try to do more.However, if your operations aren't running efficiently, what you do doesn't matter. Your ability to grow and scale is hampered. Today on the show, Melissa Morris, owner of Agency Authority, talks about how ineffective operations can cause unexpected overwhelm.As the founder of Agency Authority, a project management and operations consultancy for agency owners, Melissa uses her ten years of agency experience to help business owners maximize their team, increase their productivity, and grow their profits. Firmly committed to breaking the "long hours and bad pay" stigma that plagues the agency world, Melissa and her team help business owners and their team members do the work they love without sacrificing client satisfaction, the bottom line, or their sanity.
Owner of YourAgencyAuthority.com Melissa Morris shares her top tips for creating systems and operations that will help you save time, reduce overwhelm and enjoy your business day to day.In This Episode00:00 - Introduction02:21 - Greeting to Melissa05:16 - Accidental mismatch08:48 - Intentional SOP's11:44 - Stress is a systems problem15:12 - Map the workflow first21:37 - SOP's are different23:46 - Building your tool29:35 - Do this first31:31 - Get out of your head34:37 - SOP's for SOP's43:57 - Everything in place46:16 - A visual example48:43 - Track your tools51:56 - Set a goal55:35 - Success storyGet all links, resources and show notes at:https://joshhall.co/251
You don't know what you didn't know. And everything that's living in your head, we've got to get it out of there! -Melissa Morris It is often easy to feel like no one can do what we can do and yet, we rely on hastily written to-do lists or checklists quickly passed off to our employees. If things in your bookkeeping business aren't running smoothly, it is unlikely to be because of employees being underqualified and intentionally doing things wrong. It is far more likely that we haven't explained to them or trained them in how things need to be done. Getting everything out of your head and down on paper in a way that is understandable takes a skill set a lot of us haven't trained for. There is no shame in hiring someone to help you translate the workflow systems as they exist in your head into a document that anyone could follow and achieve the same results as you. Melissa Morris, owner of Agency Authority (a project management and operations consultancy), is this episode's featured guest. She has spent her career using a wealth of knowledge and experience to help businesses maximize their teams, increase productivity and grow their profits. If you are feeling overwhelmed and burnout, haphazardly chasing apps in the hope they can fix your issues, or getting too hands-on, micromanaging employees, then this is the episode to help you get the right help to get the gold in your head onto paper so that your business can not only run effectively and efficiently but be easily scalable to new heights! During this interview, you'll learn... The value of effective & efficient workflows The key components of a successful project The importance of finding your zone of genius To find out more about Melissa, click here. Connect with her on LinkedIn. Click this link to book a time to chat with her. Time Stamps 01:50 - Melissa talks about her career journey 03:48 - Finding our zone of genius 05:08 - Overcoming the obstacles of business 08:09 - Preventing overwhelm & burnout 11:27 - Effective & efficient workflow 16:20 - The key components of a successful project 18:40 - Melissa talks about the power of transformation 21:27 - Learning from our struggles 24:21 - Making the big mistakes work for you 29:58 - Getting connected with Melissa This episode is brought to you by our good friends at Pure Workflow! It's a simple, easy-to-use workflow practice management solution which will help you manage your clients, deadlines, workflow and team with ease. The BEST PART? It's specifically made FOR BOOKKEEPERS! For more information, visit PureWorkflow.com!
Melissa Morris helps us self-examine the workflows in our small business to alleviate stress and promote efficiency.
On this episode of THRIVE — sponsored by E2M Solutions— Kelly and Melissa Morris discuss the operational issues that can lead to overwhelm for agency owners and how they can be addressed.Melissa Morris and I cover these points and more:How burnout in business can impact your clients, team, and the growth of your agency;The bottleneck that happens when the agency owner is the sole point for answers;Siloing internal and external communication to better support teams and clients;How creating SOPs can sustainably reduce the problems behind bottlenecks. Be sure to tune in to all the episodes of THRIVE to get practical tips on becoming a conscious leader, growing your agency, and more. Thanks for listening, and I'd love to hear your takeaways!If you enjoyed this episode, post it in your stories and tag me @agencyscaler. And don't forget to follow, rate, and review the podcast wherever you listen.Learn more about THRIVE at https://klcampbell.com/category/podcast/ and https://www.e2msolutions.com/thrive/ CONNECT WITH MELISSA MORRIS:LinkedInYour Agency AuthorityCONNECT WITH KELLY CAMPBELL:LinkedInInstagramTwitterWork with Kelly
Growing a business is not typically a linear path, for sure. But, as we test and experiment new offers and services, we run the risk of overcomplicating our operations which ultimately might lead to burnout. I had a bout of burnout during the middle of 2022 until I hired Melissa Morris from Agency Authority to help us organize some of our backend operations. What I didn't see coming from our work together was my recognition that I was running two completely different business models. The Agency Authority is a project management and operations consultancy for agency owners. And as its founder, Melissa helps business leaders maximize their teams, increase their productivity, and grow their profits, all without sacrificing client satisfaction, the bottom line, or their own sanity. Melissa's external view of the way we were doing business uncovered a foundational misstep that we'd made as we evolved, one that we're correcting as we move into 2023. As Melissa says, burnout is an operational issue. And a business that is profitable while keeping the business owner out of burnout is one that is streamlined and efficient As you'll also hear on today's episode, marketing and pitching for podcast guest opportunities should also include processes that are streamlined and efficient. Without those in place, you'll likely never see the impact of your actions and will give up fairly quickly. So as we approach year's end, if you're struggling with pitching, perhaps some of Melissa's wisdom and my expertise will save you from burnout too. Topics covered include: How Melissa works with businesses to make them more efficient, and what her first impressions of the Podwize Group were when she started working with us Why operations work is so much more than getting a new business app The ways that operations and efficiencies apply to marketing in general, and podcast hosting and guesting in particular Melissa's experiences of pitching for podcast appearances, and the impact it has had on her business The future of the Podwize Group and our focus from 2023 onwards! Full show notes and resources: https://thepodwizegroup.com/streamlining-operations
Your business relies on words. Yes, words. There are words in every facet of your business, though it's understandable that when you think of business words, you likely only consider the copy you have to create for your marketing and sales materials.But what about the rest of the stuff? How do you know what to say on your forms, questionnaires, onboarding and offboarding materials, and in non-client facing documents, such as team SOPs? In this episode of the Talk Copy to Me podcast, I'll chat about the important of copy in your processes and how to be as strategic as possible so that you can run your business as smooth as possible.Meet our guest, Melissa MorrisMelissa Morris is a Business Operations Consultant who helps business owners save 5 hours per week by streamlining and automating their business using tools like Dubsado. She uses her DISCO framework to free business owners from overwhelm so they can actually work ON their business and not just IN their business. Melissa's been seen in publications such as INC Magazine, Keap Business Success Blog and CEO Blog Nation. She can also be heard on podcasts such as She's Making an Impact, Productivity Straight Talk and BizChix.Stay in touch with her: https://www.melissavmorris.comhttps://www.facebook.com/followmelissavmorrishttps://www.linkedin.com/in/melissavmorris/https://www.instagram.com/melissavmorris/Learn more about your host:Erin Ollila believes in the power of words and how a message can inform – and even transform – its intended audience. She graduated from Fairfield University with an M.F.A. in Creative Writing, and went on to co-found Spry, an award-winning online literary journal.When Erin's not helping her clients by writing strategic and SEO website copy, you can catch her hosting the Talk Copy to Me podcast and guesting on shows such as Profit is a Choice, She Built This, and Photo Business Help. Stay in touch with Erin Ollila, SEO website copywriter:Learn more about Erin's done-for-you website copy services if you want to skip the work and hire a professional copywriter to do it for you https://erinollila.com/website-copy Reach out her on Instagram, Facebook or on LinkedIn to talk more about showing up authentically onlineAs always, listen to the episode and read the full show notes here: https://erinollila.com/podcast Reach out to continue the conversation: https://erinollila.com/podcast and https://instagram.com/erinollila
September 19, 2022: https://www.linkedin.com/in/melissa-morris-aa7ab821/?originalSubdomain=uk (Melissa Morris), CEO of https://lantum.com/ (Lantum) joins Bill for the news today. The trend of "quiet quitting" has recently gained traction on social media, referring to a phenomenon in which workers reduce their enthusiasm at work and stick to the minimum expectations of their role. What does 'quiet quitting' look like at hospitals? Some healthcare experts say the Amazon Care shutdown is a strategic play and not a failure. What happens when telehealth expansion is put under the microscope? How does it address concerns about access, quality of care, equity and program integrity? Key Points: How do we keep ‘quiet quitting' from happening? How do we maintain engaged employees? Inflation and the cost of living has scared people back into the workforce but they're coming with a different mindset altogether Employees need three things: Autonomy, Mastery and Purpose in their role Amazon is moving away from the employer healthcare space and more to direct to consumer opportunities https://lantum.com/ (Lantum) https://csaccelerator.com/ (The Cedars-Sinai Accelerator) Stories: https://www.beckershospitalreview.com/workforce/what-does-quiet-quitting-look-like-at-hospitals.html?utm_campaign=bhr&utm_source=website&utm_content=top-40 (What does 'quiet quitting' look like at hospitals? - Beckers) https://www.fiercehealthcare.com/health-tech/amazons-move-eighty-six-amazon-care-strategic-play-not-failure-some-experts-say (Amazon Care shutdown is a strategic play, not a failure, some healthcare experts say - Fierce Healthcare) https://www.hcinnovationgroup.com/population-health-management/telehealth/news/21280057/hhs-oig-report-puts-telehealth-expansion-under-microscope (HHS OIG Report Puts Telehealth Expansion Under Microscope - Healthcare Innovation) Sign up for our webinar: https://thisweekhealth.com/briefing_campaigns/patient-room-next-improving-care-efficiency/ (Patient Room 'Next': Improving Care Efficiency) - Thursday September 29, 2022: 1pm ET / 10am PT. Traditional patient rooms involve sitting on the table, waiting, tentative knocks on the door. We're redefining the way we look at patient rooms. We're reimagining the future. Hear about technological tools that have been explored and implemented for clinician effectiveness, how to step into the Patient Room ‘Next' future, and the progress in our Nation's health systems regarding PRN. Bring your hospital system into tomorrow with sound advancements and peace of mind. We're looking to advance healthcare, and we know you are too.
Healthcare leadership advice from Sir Bruce Keogh, Dr Eric Topol, Dr Susan Thomas, Dr Fiona Godlee, Dr Ben Maruthappu, Dr Claire Novorol, Will Gibbs, Prof Pearse Keane, Prof Neil Sebire, Melissa Morris and Will Gibbs. All the greatest hits. You can find me on Twitter @MustafaSultan and subscribe to my newsletter on www.musty.io
In this episode Barry and Eleanor discuss the talent challenges in the healthcare industry; the huge number of vacancies at a time when the demand for specialist skills is larger than ever and growing each year. They are joined by Melissa Morris the founder and CEO of Lantum. Lantum is a platform tackling healthcare's most painful and expensive problem – workforce management. Lantum provides a workforce scheduling platform which gives clinicians control over their working patterns and connects organisations to flexible workers able to fill vacancies and as a result helps to transform the way healthcare professionals schedule their time enabling them to focus on their clinical expertise. www.lantum.com www.open-assembly.com
Differently: Assume the risk of creating an extra-ordinary life
Do you ever feel like a hamster on a wheel? Melissa Morris joins me today and she helps hamsters get off wheels! She is a Business Operations Consultant who helps business owners save 5 hours per week by streamlining and automating their business using tools like Dubsado. She helps to free business owners from overwhelm so they can actually work ON their business and not just IN their business. Enjoy this candid, casual conversation about...- navigating the seasons of our lives- organizing and creating structure to provide more freedom - understanding when we need to break our own rules- how to juggle all the things - and so much more.Learn more about Melissa: https://www.melissavmorris.comMelissa's Automation Roadmap: https://www.melissavmorris.com/roadmapConnect on Facebook: https://www.facebook.com/followmelissavmorrisConnect on LinkedIn: https://www.linkedin.com/in/melissavmorris/ Connect on IG: https://www.instagram.com/melissavmorrisLearn more about Carla: https:/www.carlareeves.com/Connect on IG: https://www.instagram.com/carlasreeves/Connect on LI: https://www.linkedin.com/in/reevescarla/Explore Coaching with Carla: https://bookme.name/carlareeves/lite/explore-coaching
Change Makers: Leadership, Good Business, Ideas and Innovation
Building the operating system behind a better future in healthcare is the mission of our guest today, Melissa Morris, the CEO and Co-Founder of Lantum. Lantum is a total workforce platform for healthcare organisations, reducing spend and empowering healthcare staff. Through its unique end-to-end platform, it has helped to modernise how healthcare organisations connect with the workforce and fix what Melissa describes as “the broken system” of NHS staffing. Recognised as one of the of the UK's top female tech leaders and healthtech innovators, this is the story of a founder with a mission to support the NHS and other healthcare organisations find the people they need, when they need them.
Whether you've just started your business and feel overwhelmed or you're growing to a point where you need support in order to keep up, having a streamlined and efficient workflow can make all the difference. That's why episode 95 of the Positively Living Podcast is about saving time and money by streamlining your workflow!In this episode of the Positively Living Podcast, my guest Melissa Morris shares the importance of automating systems in your business to support both you and your client and she provides actionable steps you can take right now to streamline your workflows.Melissa and I cover the following topics:Using the D.I.S.C.O. framework to understand your workflows and pinpoint where to start streamlining them.The number one area in your business to start implementing automation. Debunking the idea that automation stands in the way of a nurturing relationship between you and your client. The importance of intentionally using your VA to leverage your workflows, not create them every time. How to use your new process to create boundaries around what to expect, what is included in your work, and more importantly, what is NOT included. As a successful entrepreneur, when you implement these techniques, you'll open up space to work on your business, not just in your business. Learn more about Positively Living and Lisa at https://positivelyproductive.com/podcast/CONNECT WITH MELISSA MORRIS:WebsiteLinkedinInstagramFacebook CONNECT WITH LISA ZAWROTNY:FacebookInstagramResourcesWork with Lisa! LINKS MENTIONED IN THIS EPISODE:Toggl- Time TrackingDubsado Episode 18 Declutter through Delegation with Liz AugustEpisode 45 Free Up Your Biz through Funnels with Megan BinghamEpisode 70 Is Click Up Right for Me with Layla PomperEpisode 86 3 Simple Systems to Organize Your Life + BusinessEpisode 90 4 Ways Systems Can Support Self-care with La'Vista JonesDance Song Playlist Volume 1, Volume 2, Volume 3Music by Ian and Jeff ZawrotnyStart your own podcast with Buzzsprout!
The BizChix Podcast: Female Entrepreneurs | Women Small Business | Biz Chix
Is your business stuck in a feast or famine cycle? Do you have some months where your income is the best it's ever been and then have months where you make $0? In this week's episode, Melissa Morris joins me to share how the $ix Figures Lab helped her create a steady stream of revenue and also led her to making double of what she was previously earning. Melissa and I go over why it's important to focus on niching down and getting specific about retainer packages. Join us to hear how you can specialize and niche down in something that will help you grow your business and give you a steady stream of revenue. CLICK HERE to Get The Blue Ocean Superpower Training CLICK HERE to Apply to Join $ix Figures Lab CLICK HERE to get all the links from this episode This episode was first published at BizChix.com/498. Subscribe to our sister podcast, Stacking Your Team, on your podcast app or at BizChix.com/category/team.
In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising personalised in store service, which generates much high conversion rates through recommendations and experience, is being looked to as a key driver of future competitive advantage. Indeed, the luxury service revolution is now rooted in creating a single customer view, enabling businesses to guide an individual consumer to the products and services it offers that match their specific needs. An opportunity that stems from significant shifts in generational attitudes towards data sharing and its use. To discover what this means for the future of the luxury goods industry, BoF spoke with three global authorities to share their insights. Sebastian Siemiatkowski is the CEO and co-founder of Klarna. In 15 years, Siemiatkowski has grown Klarna into one of Europe's largest financial institutions, which provides alternative payment services to over 90 million shoppers, partnering with over 250,000 retailers globally and its own direct-to-consumer shopping app. “The whole purpose of digitalisation is utilising data to create value. It's the information that allows us to create richer experiences. If you sit down and have a [...] conversation with a consumer and you say, ‘yes, you are in control of what data is being shared and you have full transparency, and if you then would be willing to share some specific aspects of your data in order to get a better experience, a better price, a better whatever it might be,' then the answer is always going to be yes.” Holli Rogers is chair of renowned concept store Browns and chief brand officer of its parent company, Farfetch. Rogers quadrupled Browns' business while CEO between 2015 and 2021. Previously, Rogers held roles at Chanel and Neiman Marcus before joining Net-a-Porter as a founding member in 2002. “In the past as everything has been separate and disparate in terms of the different technologies. When you speak to different businesses everyone talks about, ‘yeah, I've got a client telling app. We use WhatsApp.' But actually if you break it down, none of them are connected one to the other. So you don't get a single customer view. It's this idea of how do you pull all of these pieces together in one space, collecting all of these hundreds of data points that allow you to give the customer what they want when they want.” Melissa Morris is the founder and designer of Métier, an independent leather maison best known for its logo-free handbags, travel bags and accessories. Prior to launching Métier in 2017, Morris studied sculpture and business at Emory University before working for Armani, Helmut Lang and Belstaff. “The bespoke aspect of our business is such a great way for us to deepen our relationships with our clients and also get a really clear understanding of what's missing in the assortment and gives me a clear direction on what to make next. What I've found is when I've gotten one bespoke request, what's good for one is good for everyone. So a lot of our bespoke requests that I've been brought into the line have turned out to be big successes.” Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges a redefined industry will bring and how luxury's transformation will impact your business. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com. Hosted on Acast. See acast.com/privacy for more information.
In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising personalised in store service, which generates much high conversion rates through recommendations and experience, is being looked to as a key driver of future competitive advantage. Indeed, the luxury service revolution is now rooted in creating a single customer view, enabling businesses to guide an individual consumer to the products and services it offers that match their specific needs. An opportunity that stems from significant shifts in generational attitudes towards data sharing and its use. To discover what this means for the future of the luxury goods industry, BoF spoke with three global authorities to share their insights. Sebastian Siemiatkowski is the CEO and co-founder of Klarna. In 15 years, Siemiatkowski has grown Klarna into one of Europe's largest financial institutions, which provides alternative payment services to over 90 million shoppers, partnering with over 250,000 retailers globally and its own direct-to-consumer shopping app. “The whole purpose of digitalisation is utilising data to create value. It's the information that allows us to create richer experiences. If you sit down and have a [...] conversation with a consumer and you say, ‘yes, you are in control of what data is being shared and you have full transparency, and if you then would be willing to share some specific aspects of your data in order to get a better experience, a better price, a better whatever it might be,' then the answer is always going to be yes.” Holli Rogers is chair of renowned concept store Browns and chief brand officer of its parent company, Farfetch. Rogers quadrupled Browns' business while CEO between 2015 and 2021. Previously, Rogers held roles at Chanel and Neiman Marcus before joining Net-a-Porter as a founding member in 2002. “In the past as everything has been separate and disparate in terms of the different technologies. When you speak to different businesses everyone talks about, ‘yeah, I've got a client telling app. We use WhatsApp.' But actually if you break it down, none of them are connected one to the other. So you don't get a single customer view. It's this idea of how do you pull all of these pieces together in one space, collecting all of these hundreds of data points that allow you to give the customer what they want when they want.” Melissa Morris is the founder and designer of Métier, an independent leather maison best known for its logo-free handbags, travel bags and accessories. Prior to launching Métier in 2017, Morris studied sculpture and business at Emory University before working for Armani, Helmut Lang and Belstaff. “The bespoke aspect of our business is such a great way for us to deepen our relationships with our clients and also get a really clear understanding of what's missing in the assortment and gives me a clear direction on what to make next. What I've found is when I've gotten one bespoke request, what's good for one is good for everyone. So a lot of our bespoke requests that I've been brought into the line have turned out to be big successes.” Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges a redefined industry will bring and how luxury's transformation will impact your business. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com.
In recent decades, the race to attract and retain customers saw dizzying amounts of money spent on clienteling — the industry term for building a 1 on 1 relationship with customers. Today, for major players of scale with the resources to invest in it, successfully digitising personalised in store service, which generates much high conversion rates through recommendations and experience, is being looked to as a key driver of future competitive advantage. Indeed, the luxury service revolution is now rooted in creating a single customer view, enabling businesses to guide an individual consumer to the products and services it offers that match their specific needs. An opportunity that stems from significant shifts in generational attitudes towards data sharing and its use. To discover what this means for the future of the luxury goods industry, BoF spoke with three global authorities to share their insights. Sebastian Siemiatkowski is the CEO and co-founder of Klarna. In 15 years, Siemiatkowski has grown Klarna into one of Europe's largest financial institutions, which provides alternative payment services to over 90 million shoppers, partnering with over 250,000 retailers globally and its own direct-to-consumer shopping app. “The whole purpose of digitalisation is utilising data to create value. It's the information that allows us to create richer experiences. If you sit down and have a [...] conversation with a consumer and you say, ‘yes, you are in control of what data is being shared and you have full transparency, and if you then would be willing to share some specific aspects of your data in order to get a better experience, a better price, a better whatever it might be,' then the answer is always going to be yes.” Holli Rogers is chair of renowned concept store Browns and chief brand officer of its parent company, Farfetch. Rogers quadrupled Browns' business while CEO between 2015 and 2021. Previously, Rogers held roles at Chanel and Neiman Marcus before joining Net-a-Porter as a founding member in 2002. “In the past as everything has been separate and disparate in terms of the different technologies. When you speak to different businesses everyone talks about, ‘yeah, I've got a client telling app. We use WhatsApp.' But actually if you break it down, none of them are connected one to the other. So you don't get a single customer view. It's this idea of how do you pull all of these pieces together in one space, collecting all of these hundreds of data points that allow you to give the customer what they want when they want.” Melissa Morris is the founder and designer of Métier, an independent leather maison best known for its logo-free handbags, travel bags and accessories. Prior to launching Métier in 2017, Morris studied sculpture and business at Emory University before working for Armani, Helmut Lang and Belstaff. “The bespoke aspect of our business is such a great way for us to deepen our relationships with our clients and also get a really clear understanding of what's missing in the assortment and gives me a clear direction on what to make next. What I've found is when I've gotten one bespoke request, what's good for one is good for everyone. So a lot of our bespoke requests that I've been brought into the line have turned out to be big successes.” Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges a redefined industry will bring and how luxury's transformation will impact your business. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com.
Every corner of the internet is filled with content. And in the small business world, it can feel really overwhelming to try to “keep up” with others. (Where are you going to find the time!?) The truth is, you already have the time (if you use the right tools to help). Oh, and you don't actually have to “keep up” with anyone. You do content your own way. Today on the podcast, guest Melissa Morris is sharing her expertise as a project manager and operations consultant. We talk about why workflows are so important, why befriending the inbox search bar may not be the best idea, which CRM is best for your business size, why batching doesn't work for everyone (including Melissa!), and so much more. We also discuss why Melissa's favorite CRM is not mine at all. It was a friendly disagreement. If you've been struggling with time around your content, be sure to tune in! Mentioned in This Episode Save time creating content! Grab Melissa's Automation Roadmap Episode 129: Mapping Out Your Unpredictable Content Episode 73: Repurposing Content for Maximum ROI with Amy Woods Free Batching Guide About Melissa Morris Melissa Morris is a project manager and operations consultant for digital marketing and social media agencies. Using her 10 years of agency experience, Melissa helps agencies maximize their team, increase their productivity and increase profits. Her T.A.P.P. Framework takes agency owners from disorganized and chaotic to streamlined and efficient so they can spend less time stressing about details and more time on agency growth. Melissa's been seen in publications such as INC Magazine, Keap Business Success Blog and CEO Blog Nation and heard on podcasts such as My Biz Bestie, Productivity Straight Talk and BizChix. Visit her website and follow her on Facebook, LinkedIn, and Instagram.
Critic Robin Givhan, analyst Luca Solca, author Dana Thomas and Métier founder Melissa Morris discuss how luxury became a winners-take-all market and how growing consumer scrutiny is driving change. BoF is investigating how market disruption, new technology and increasing consumer scrutiny are driving transformative change in the $300 billion luxury goods market, in an exclusive new podcast series presented by Klarna. As the extraordinary events of 2020 — from the global pandemic, lockdowns and economic downturns to the accelerating climate crisis and social justice movements — impacted the luxury industry, scale-driven advantages widened the performance gap between the industry's super winners and the rest of the market. In 2020, BoF reported that 75 percent of companies did not generate enough economic profit to cover the cost of their capital. Yet, the leading mega brands and conglomerates reported record sales. However, a growing dissonance is emerging between luxury's traditional values of scarcity and exclusivity, and the emergence of a more inclusive, egalitarian and sustainable global consumer culture, making the luxury industry vulnerable to shifting consumer sentiment. Today, businesses must respond to growing consumer scrutiny around the sociological and ecological impact of how they operate and what they produce. To discover what this means for the future of the luxury goods industry, BoF assembled four global authorities to share their insights. Robin Givhan is senior critic-at-large at The Washington Post, writing on race, politics and the arts. She was the first fashion writer to receive the Pulitzer Prize for Criticism in 2006. Givhan's work has also appeared in New York Magazine and the New Yorker, among other publications. “So much of luxury is about being perceived as part of the ‘in' crowd, which underscores this idea that it's not for everyone. When that's the way that you run a business and the culture starts shifting around you — saying that everything should be open to everyone — then it runs contrary to your business practice.” Luca Solca is an investment research analyst and managing director of luxury goods at Sanford C. Bernstein. Formerly a partner of the Boston Consulting Group, Solca has more than 25 years' experience in luxury goods and is a regular BoF contributor. “The number of fronts that luxury goods brands need to manage has continued to explode. The digital revolution has brought so many new things that brands need to invest in. You have brands that make more than €10 billion of revenue per year and invest mid-to-high single digits in communication. That creates a huge amount of fire power. Bigger brands clearly have a scale advantage.” Melissa Morris is the founder and designer of Métier, an independent leather maison best known for its logo-free handbags, travel bags and accessories. Prior to launching Métier in 2017, Morris studied sculpture and business at Emory University before working for Armani, Helmut Lang and Belstaff. “The pace of the industry is getting faster and faster, it's impossible to keep up. And it's impossible to create products that are as perfect as they need to be in the luxury world. From my experience working in luxury brands, you're constantly chasing from a development and production perspective, but also from a design perspective. You can't have the time to properly think things through. That then erodes quality, which is vital.” Dana Thomas is the author of “Fashionopolis: The Price of Fast Fashion and the Future of Clothes” and the New York Times bestseller “Deluxe: How Luxury Lost Its Lustre.” Thomas is an award-winning journalist covering fashion and culture, she is a regular contributor to The New York Times' Style section and Vogue. “I don't think it's greenwashing. They actually believe what they say, but to do it is another thing. It's a long-term investment and these companies, because they're so wedded to their quarterly returns and their stock market prices, they're afraid to make those long-term investments. It takes a lot of courage and you have to take it on the chin initially in order to make it pay off in the long term.” Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges a redefined industry will bring and how luxury's transformation will impact your business. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com.
Critic Robin Givhan, analyst Luca Solca, author Dana Thomas and Métier founder Melissa Morris discuss how luxury became a winners-take-all market and how growing consumer scrutiny is driving change. BoF is investigating how market disruption, new technology and increasing consumer scrutiny are driving transformative change in the $300 billion luxury goods market, in an exclusive new podcast series presented by Klarna. As the extraordinary events of 2020 — from the global pandemic, lockdowns and economic downturns to the accelerating climate crisis and social justice movements — impacted the luxury industry, scale-driven advantages widened the performance gap between the industry's super winners and the rest of the market. In 2020, BoF reported that 75 percent of companies did not generate enough economic profit to cover the cost of their capital. Yet, the leading mega brands and conglomerates reported record sales. However, a growing dissonance is emerging between luxury's traditional values of scarcity and exclusivity, and the emergence of a more inclusive, egalitarian and sustainable global consumer culture, making the luxury industry vulnerable to shifting consumer sentiment. Today, businesses must respond to growing consumer scrutiny around the sociological and ecological impact of how they operate and what they produce. To discover what this means for the future of the luxury goods industry, BoF assembled four global authorities to share their insights. Robin Givhan is senior critic-at-large at The Washington Post, writing on race, politics and the arts. She was the first fashion writer to receive the Pulitzer Prize for Criticism in 2006. Givhan's work has also appeared in New York Magazine and the New Yorker, among other publications. “So much of luxury is about being perceived as part of the ‘in' crowd, which underscores this idea that it's not for everyone. When that's the way that you run a business and the culture starts shifting around you — saying that everything should be open to everyone — then it runs contrary to your business practice.” Luca Solca is an investment research analyst and managing director of luxury goods at Sanford C. Bernstein. Formerly a partner of the Boston Consulting Group, Solca has more than 25 years' experience in luxury goods and is a regular BoF contributor. “The number of fronts that luxury goods brands need to manage has continued to explode. The digital revolution has brought so many new things that brands need to invest in. You have brands that make more than €10 billion of revenue per year and invest mid-to-high single digits in communication. That creates a huge amount of fire power. Bigger brands clearly have a scale advantage.” Melissa Morris is the founder and designer of Métier, an independent leather maison best known for its logo-free handbags, travel bags and accessories. Prior to launching Métier in 2017, Morris studied sculpture and business at Emory University before working for Armani, Helmut Lang and Belstaff. “The pace of the industry is getting faster and faster, it's impossible to keep up. And it's impossible to create products that are as perfect as they need to be in the luxury world. From my experience working in luxury brands, you're constantly chasing from a development and production perspective, but also from a design perspective. You can't have the time to properly think things through. That then erodes quality, which is vital.” Dana Thomas is the author of “Fashionopolis: The Price of Fast Fashion and the Future of Clothes” and the New York Times bestseller “Deluxe: How Luxury Lost Its Lustre.” Thomas is an award-winning journalist covering fashion and culture, she is a regular contributor to The New York Times' Style section and Vogue. “I don't think it's greenwashing. They actually believe what they say, but to do it is another thing. It's a long-term investment and these companies, because they're so wedded to their quarterly returns and their stock market prices, they're afraid to make those long-term investments. It takes a lot of courage and you have to take it on the chin initially in order to make it pay off in the long term.” Follow the series to ensure you never miss an episode and discover actionable insights into the opportunities and challenges a redefined industry will bring and how luxury's transformation will impact your business. Sign up for BoF's Daily Digest newsletter. For comments, questions, or speaker ideas, please e-mail: podcast@businessoffashion.com. For all sponsorship enquiries, it's: advertising@businessoffashion.com.
IS YOUR BUSINESS CARD CRAP? DOES A DESIGNER BUSINESS CARD ACTUALLY WORK? Meet the CEE (AKA Chief of Everything), this business Mum raised 3 children while building a multi-award-winning business with her Hubby Tim, the Master Craftsman. Find out....
Trish advocates racism against sauropods, Optimus and Megatron have a pillow fight, and Susan shares her thoughts on mpreg. Clips used are from: Transformers: Cybertron produced by Entertainment One and GONZO Galaxy Force soundtrack by Megumi Ohashi "Trust Me" from The Devil's Carnival, by Terrance Zdunich and Saar Mendelman "Don't Trust Me" by 3OH!3, written by Sean Foreman, Nathaniel Motte, and Benjamin Levin "Trust in Me (The Python's Song)" from Disney's The Jungle Book, written by Robert and Richard Sherman The Transformers (1984-1987) episode "City of Steel," written by Douglas Booth, produced by Marvel Productions and Sunbow Productions "Housewares Employee" from Evil Dead: The Musical, performed by Ryan Ward and Jennifer Byrne, music by Christopher Bond, Frank Cipolla, Melissa Morris, and George Reinblatt, lyrics by George Reinblatt The Land Before Time III: The Time of the Great Giving, produced by Universal Animation Studios The Little Mermaid, produced by Walt Disney Pictures
Historiansplaining: A historian tells you why everything you know is wrong
How did the early colonists in Virginia know that they could profitably grow a species of tobacco from South America? They learned about it from the series of mostly short-lived English, French, and Dutch colonies and outposts in tropical South America, between the Amazon and Orinoco rivers, in the area called "Guiana." We discuss with historian Melissa Morris how these early colonies, despite being almost totally forgotten by historians, left a lasting imprint on the Americas, and reveal the haphazard and unpredictable nature of early global empires. Please support this podcast and hear the entire lecture on the Nag Hammadi discovery -- www.patreon.com/user?u=5530632
If your blood sugar levels are high, but not high enough to be considered type 2 diabetes, your doctor may tell you that you have prediabetes. When you hear that news, you have a choice. You can stay on a path that may lead to type 2 diabetes, and all the complications that come with it. Or you can use the news as a catalyst for making healthy changes in your life. Led by Arna Vanebo, RD, and Melissa Morris, RD, CDE, Columbia Memorial Hospital's new Diabetes Prevention Program starts on July 14, 2021. This program is CDC-recognized and based on research. It is focused on healthy eating and physical activity. In Episode #33 of Hands on Health, Arna and Melissa talk about prediabetes and what you can do to prevent it from progressing to full-blown diabetes. # # # Diabetes Prevention Program You are eligible for this program if you: Have been diagnosed with prediabetes based on a blood test completed in the last year, Are a woman and have been diagnosed with gestational diabetes during pregnancy, or Have a positive screening for prediabetes based on the CDC Prediabetes Screening Test. CORRECTED: Starting July 14, 2021, this lifestyle-change program will be offered in-person. This first yearlong cohort will not be billed for the classes, so this is a good time to take advantage of working to improve your overall health and well-being. Call 503-338-7592 with questions, or to sign up. Learn more about CMH Diabetes Education. # # # "Hands on Health" is the podcast all about living your healthiest life on the coast. If you have a question or a comment, please call 503-338-4654 to leave us a message. We may include your question in an upcoming episode! Listen on: Anchor Apple Podcasts Google Podcasts Spotify Overcast CMH news
On this episode Tom and Josh talk with an AWARD WINNING Music Teacher from Brooklyn, New York, Melissa Morris. Melissa tells Josh and Tom about what got her into education, and what trying to teach music during a pandemic was like!!
How do you save the NHS £1 billion? Melissa Morris is founder and CEO of Lantum; a company aiming to save the NHS £1 billion in workforce costs. She started her career as a McKinsey Management Consultant and has since raised over £20M and grown Lantum to 60 employees. We talk about how she grew Lantum and got it adopted in the NHS, first principles, how to take advice, stress as a founder and I ask her about some dubious rumours I've heard about McKinsey. I hope you enjoy. You can find me on Twitter @MustafaSultan and subscribe to my newsletter on www.musty.io
“When the doctor says, 'prediabetes,' that's the time to take action.” Learn what you can do to prevent or manage diabetes. In episode #7 of "Hands on Health," physician assistant Emma Todd talks with registered dietitian and diabetes educator Melissa Morris. # # # "Hands on Health" is the podcast all about living your healthiest life on the coast. If you have a question or a comment, please call 503-338-4654 to leave us a message. We may include your question in an upcoming episode! Listen on: Anchor Apple Podcasts Google Podcasts Spotify Overcast CMH news
Melissa Morris is a Business Operations Consultant who specializes in client processes, which includes client onboarding, management and offboarding. She uses her 10 years client management experience to help service based business owners streamline and automate these processes as well as teach them how to set client expectations and create and hold boundaries. Melissa's been seen in INC Magazine and Keap Business Success Blog and heard on podcasts such as My Biz Bestie and Productivity Straight Talk. She frees business owners from overwhelm so they can actually work ON their business and not just IN their business. Here's what we covered on the episode: When Melissa had her 9-5 job at an ad agency she was an account executive, which is a project management and client management role and how being in that role served her and created some good systems for herself Melissa explains that she liked her 9-5 job but was craving more flexibility and higher income, so she left her agency and started doing marketing consulting After becoming a marketing consultant, Melissa quickly booked a lot of clients but looked around and realized she hated it and questioned what happened Why Melissa didn't like marketing consulting because she had to execute on a lot of ad plans, where she was writing social media posts, creating graphics and all that comes with consulting, which was unlike the project management role she was in at the agency, which she loved How Melissa approached some of the business owners she'd been working with and started having conversations with them about managing their own projects because she was exploring this new line of work and they loved it Melissa began to realize how this happens to so many solopreneurs, freelancers, etc. who go out on their own and then no longer have a project manager there to serve as a buffer person to keep things on track How Melissa used her social media business to work with some of those business owners and do additional project management work for them When Facebook made their big algorithm change it drastically dropped business page's ability to show up in news feed, and their page views, so Melissa used that as an opportunity to fire a lot of the social media clients she was with and explains why that made sense for her Melissa loves her work and primarily helps service providers create systems and processes, streamline and automate and identify the tools they need in their business to make all of that happen Melissa's experience in client management helped prepare her for tough client conversations and explains that when she presents to clients a shift in her business or unfortunately firing, she highlights the benefits for them and set them up for success as much as she can What Melissa's initial offerings included were conversations about where things were getting stuck in her clients' business, why tasks were slipping through the cracks and helping them get out of overwhelm, which she explains stems from overbooking or not having a clear process Melissa explains that if you can't write down what your process looks like, then it is not nearly as clear as you think and you are going to have a difficult time automating that process or ask for help Two things Melissa sees when it comes to tools is business owners who wait too long to have any tools and other business owners who know they need automation but aren't sure what tool they need and end up duplicating a lot of tools The categories of tools business owners need to pull from including a CRM, a project management tool, a scheduler and an invoicing tool and how Melissa sees the most duplication in the CRM and project management section Melissa walks us through her DISCO Framework where you Define your current process, Identify gaps in your process and redundancies, Streamline by creating canned emails and templates, Create phases and milestones to build accountability, and Outsource and automate Melissa recommends Dubsado, a CRM tool that covers your automation, has a scheduler built into it, and has the ability to automate invoicing Popular project management tools are Asana, Trello and ClickUp, Melissa explains that if you are a checklist type of person you will probably prefer Asana's approach and if you're into visuals you will probably prefer Trello How even if you don't have a lot of clients, but your goal is to grow, and you have the time now to get things into a system, it can be very beneficial to just get started versus waiting to do it so you're prepared for the future Most business owners Melissa works with report saving 5 hours per week which gives them time to spend doing other things to help grow their business or helps give them some breathing room Why Melissa thinks there is a moment when it's too soon to focus on your systems and processes; this might be if you are still refining your services and offers, or you're still playing with who your target audience is, deciding on price points, etc. Melissa explains that you can begin small with automation and just start with automating your invoicing, getting some questionnaires out automatically, or a quick onboarding workflow that can deliver the proposal, contract and a welcome email How it depends on timing and the phase of business the business owner is in when deciding to implement systems and how it might not even be the business owner who realizes something needs to be done Melissa explains her Asana project, where she has different steps set up for her process that help keeps her on track Melissa noticed when she first started working with business owners, they would spend most of their deep dive strategy session searching for their contract or updating the questionnaire so she decided to add a kick-off call to her process and give them some automated resources Melissa's experience moving from one city to another during a pandemic and explains she is just as intentional in her personal life as she is in her business and created checklists for moving and a timeline for moving If you are listening and want to get started, Melissa suggests getting some canned emails, getting your contracts and proposals together, and remember that you can start small Connect with Melissa on Facebook, on her website and check out her Automation Roadmap that will outline your first steps for getting automated Links mentioned: Connect with Melissa on Facebook Melissa's Website Melissa's Automation Roadmap Like what you heard? Click here to subscribe + leave a review on iTunes. Click here to download my Sales Page Trello Board Let's connect on Instagram!
She's Making an Impact | Online Marketing | Pinterest Marketing | Entrepreneur Tips
Melissa Morris is a Business Operations Consultant who specializes in client processes, including client onboarding, management and offboarding. She uses her 10 years client management experience to help service-based business owners streamline and automate these processes and eliminates the tech setup headache.
This week Melissa Morris talks to us about onboarding clients and setting boundaries. Sounds easy enough? Well, join us as we dive into some ridiculously simple tips that can yield you big results so you can avoid even bigger mistakes. Lots of “aha” moments here for me. I had a real awakening of how much I was overlooking!Learn how to: - set your client up for success from day 1.- avoid all sorts of misunderstandings and expectations. - create a relationship that will benefit you financially for years to come.Melissa Morris is a Business Operations Consultant who specializes in client processes, including client onboarding, management and offboarding. She uses her 10 years client management experience to help service-based business owners streamline and automate these processes and eliminates the tech setup headache.Melissa uses her DISCO framework to help business owners go from grinding away working long hours and late nights to running a business that offers freedom and flexibility. In fact, she often says she frees hamsters from wheels.Melissa has been seen in publications such as INC Magazine, Keap Business Success Blog and CEO Blog Nation. She can also be heard on podcasts such as My Biz Bestie, Productivity Straight Talk and The Sassy Strategist. She frees business owners from overwhelm so they can actually work ON their business and not just IN their business.You can find Melissa Morris at: Website: www.melissavmorris.comGet your freebie here: www.melissavmorris.com/wthCheck out the Outsourcing Playbook For Busy Entrepreneurs here: https://www.winthehourwintheday.com/outsourcing-playbook
In this episode of the Operations Month series, we’re talking all about automating your business processes to give your clients - and yourself - a better experience. Melissa Morris is a business operations consultant who helps service providers streamline and automate their business processes. She focuses especially on client onboarding, management and offboarding so her clients can spend less time working in their business and more time working on their business. Melissa and I talk about how to know if you need processes and automation, why so many business owners fall into the overworking and overdelivering trap, and how to set boundaries with your clients from the outset. We also discuss strategic automation and whether you should work with a business operations manager. You can find complete show notes and resources for this episode at scalingdeep.com/onboarding-clients-melissa-morris.
If you’re a service provider, you’ve almost certainly been there. You’ve worked with the needy client who likes to micro-manage. You’ve experienced scope creep at the end of a project. You’ve been expected to meet last-minute deadlines. And all these situations have left you wondering if there are actually dreamy clients out there at all. Or maybe it even has you questioning if you’re cut out for this work. We hear you and we are here for it. In today’s episode, we’re doing a deep dive on the mindset you need to reduce client emails, last-minute deadlines, and scope creep—all while maintaining that client relationship and positioning you as a trusted service provider that they want to keep hiring and referring again and again. Sound too good to be true? Then you NEED to tune in for this one because it’s going to totally shift your mindset around what it takes to keep clients happy.-Check out the show notes here!-Honestly, I LOVE conversations like this one because it totally shifts what you think you need to be a successful business owner. Because when you have the mindset you need to show up as a trustworthy service provider that DELIVERS (without making themself miserable in the process)—not only does your confidence shift—but so do your results. You feel better about yourself, the work you do, and how you help your clients to get results, and that ONLY benefits your ability to sell in your business. Heeellllloooo, more income and impact. Chances are, you’re not nearly as far away from landing those dreamy clients on repeat as you may think. That’s yet another reason I crafted my Sincere Sales coaching call so you have the mindset you need to actually feel good about selling in your business and can make money on repeat. You’ll walk away from this call with one, simple shift you can take next to start closing more sales than ever before. I only do 3 of these each week and they’ve been going fast, so grab your spot at amandajoyceweber.com/sinceresales before they’re gone! See acast.com/privacy for privacy and opt-out information.
Ron King plays the songs of some top Christian artists from the tri state area of western Pennsylvania, northern West Virginia and eastern Ohio. Today's show features J.D Davenport and THREE THIRTY THREE; Tammy Watson, Melissa Morris, Rebecca Bowlin, Ron and Arlene Bock (Free Spirit) and Melonie VanRiper. I pray that these great songs will bring you a lot of spiritual inspiration! Ron King .
If you are a service provider, you'll definitely love this conversation with Melissa Morris. It's about being able to provide excellent customer service minus the overwhelm. Get your pen and paper ready for practical tips that will help you manage your clients so you can always show up with your best.Melissa Morris is a Business Operations Consultant who specializes in client processes - think client onboarding, management and offboarding. She uses her 10 years of client management experience to help service based business owners streamline and automate these processes.Melissa’s been seen in INC Magazine and Keap Business Success Blog and heard on podcasts such as Boss Mom and The Sassy Strategist. She frees business owners from overwhelm so they can actually work ON their business and not just IN their business.Let Melissa help you define and refine your business systems. Connect with her so you can start doing what you do but better.https://www.melissavmorris.com/FREEBIE: Client Onboarding Checklist - Download Now!https://www.melissavmorris.com/checklistGet social with MelissaFacebook: https://www.facebook.com/followmelissavmorris/ See acast.com/privacy for privacy and opt-out information.
Productivity Straight Talk - Time Management, Productivity and Business Growth Tips
In this episode, I sit down with Melissa Morris, a Business Operations Consultant who specializes in client processes, including client onboarding, management and offboarding. Melissa walks us through creating effective boundaries, communicating them in a way that ensures they’re understood and respected, and enforcing them. What You’ll Discover In This Episode: ✔ The Crucial Boundaries To Have With Your Clients ✔ How To Communicate Your Boundaries During Onboarding ✔ How To Stay High-Touch With A What’s On Deck Email ✔ Ways To Get Your Clients To Respect Your Boundaries ✔ So Much More! This was a great discussion with Melissa I hope you enjoy. Now let’s get to the straight talk! To Access Resources And Links From This Episode, Click On Show Notes. Register for my Time Management Made Simple program. Schedule a Discovery Call to find out more about my 1:1 Peak Performance Coaching program.
This week on Radio Astronomy, Zach Pace and Melissa Morris talk about a recent discovery of a white dwarf star with an evaporating planet orbiting it. The post Radio Astronomy: Evaporating Planets appeared first on WORT 89.9 FM.
Even if you are good at setting boundaries with friends and family, you may still struggle when setting boundaries with clients. Others struggle with boundaries in all parts of their life. Melissa Morris joins Maelisa and Amber on this episode of My Biz Bestie to set us straight on setting boundaries. Melissa is a business […]
Even if you are good at setting boundaries with friends and family, you may still struggle when setting boundaries with clients. Others struggle with boundaries in all parts of their life. Melissa Morris joins Maelisa and Amber on this episode of My Biz Bestie to set us straight on setting boundaries. Melissa is a business operations consultant that specializes in client processes. She helps service providers streamline and automate these processes. She also helps her clients with their client onboarding and client management. She has noticed in her extensive experience that so many of her clients need coaching on creating boundaries and expectations with their clients. You’ll definitely want to take some notes so that you can remember these helpful tips for setting boundaries with clients. Love the show? Subscribe, rate, review, and share! Here’s How » Join The My Biz Bestie Community today: My Biz Bestie Facebook My Biz Bestie Instagram
CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
Melissa Morris is a Business Operations Consultant who specializes in client processes - think client onboarding, management and offboarding. She uses her 10 years of client management experience to help service-based business owners streamline and automate these processes. Melissa's been seen in INC Magazine and Keap Business Success Blog and heard on podcasts such as Boss Mom and The Sassy Strategist. She frees business owners from overwhelm so they can actually work ON their business and not just IN their business. Website: https://www.melissavmorris.com/ Free Offer: https://www.melissavmorris.com/checklist Facebook: https://www.facebook.com/followmelissavmorris/ LinkedIn: https://www.linkedin.com/in/melissavmorris/
Melissa Morris and John Arnold, two members of Melmo and the Middlemen will be in the chair tonight. We'll chat, play some of their music, chat some more, etc. Lots of fun in store for all.
This year’s Undergraduate Students Association Council featured the lowest voter turnout in at least the past decade, an eye-popping number of empty seats on the council table and a remarkable lack of fanfare. The Daily Bruin's Opinion editor Keshav Tadimeti, senior staff columnist Abhishek Shetty, columnists Edgerrin Panaligan and Enming Zhang, and campus politics editor Melissa Morris discuss why that happened in the annual “No Offense, But” USAC election postmortem.
This is our final podcast of 2018, and it is Episode #23 of The Voice of Louisiana Agriculture Podcast. We cover a lot of news on this final podcast of the year. Don Molino attended the USA Rice Outlook Conference in San Diego and brings us several stories from that meeting. Avery Davidson attended the DTN/Progressive Farmer Ag Summit in Chicago and reports on a very special award given to a young Louisiana farm couple. In our “Grassroots Government” segment, we welcome back Congressman Ralph Abraham to give us a recap on all of the activity that went down on the 2018 Farm Bill over the past week. He will also give us his opinion of the new Clean Water Rule issued by the EPA and the Army Corps of Engineers. Bobby and Melissa Morris of West Baton Rouge Parish are our guests on this week's “In the Field.” Then we finish things off with a look at the grain markets, the cattle market and the Louisiana Ag Calendar. Have a Merry Christmas and a Happy New Year!
This is our final podcast of 2018, and it is Episode #23 of The Voice of Louisiana Agriculture Podcast. We cover a lot of news on this final podcast of the year. Don Molino attended the USA Rice Outlook Conference in San Diego and brings us several stories from that meeting. Avery Davidson attended the DTN/Progressive Farmer Ag Summit in Chicago and reports on a very special award given to a young Louisiana farm couple. In our “Grassroots Government” segment, we welcome back Congressman Ralph Abraham to give us a recap on all of the activity that went down on the 2018 Farm Bill over the past week. He will also give us his opinion of the new Clean Water Rule issued by the EPA and the Army Corps of Engineers. Bobby and Melissa Morris of West Baton Rouge Parish are our guests on this week's “In the Field.” Then we finish things off with a look at the grain markets, the cattle market and the Louisiana Ag Calendar. Have a Merry Christmas and a Happy New Year!
Everyone who's followed me at all knows that I love to talk about delegation. But before you can delegate anything, you need to have systems in place so your team members know what to do and how to do it. On this episode of The Sassy Strategist, I'm talking to Melissa Morris, a business operations strategist for small business owners. She helps service-based biz owners streamline client management systems so they can effectively scale their businesses. The more you grow your business and bring on more clients, the more difficult it is to serve your clients well without systems in place. Many clients grow quickly, not being ready for that growth. They end up being reactive. Delegating work to team members is helpful, but it's impossible to do well (and to set your team members up for success) without the right tools in place. Listen in to our conversation to find out why you may find you don't need to delegate just yet and the key questions to ask yourself as you hunt for that key timesuck. We also dive into how to overcome the need to be a people-pleaser and tips and strategies to put in place so you don't feel like you're at the mercy of your clients all the time. About [GUEST] Melissa Morris is a Business Operations Consultant and often says that she frees hamsters from wheels. She helps service-based business owners streamline their business processes so they have more time to work ON their business not just IN their business. Melissa has a 4 year old and a 2 year old. When she's not organizing something or wrangling small children, you can find her digging into a personal development book or taking a nap! Visit her website, https://www.melissavmorris.com/, or follow her on Facebook, @followmelissavmorris. Key Points to Ponder Three things you need to have in place before you can start delegating As a service provider, you can be in control of your client relationships The more you grow, the more you need systems in place Being overly available to your clients is hurting your business
In this episode I interviewed Melissa Morris! She is a Business Operations Consultant and she helps busy online entrepreneurs implement systems and automation in their business! In this convo you'll hear what typically trips up new business owners, a client onboarding process (what it is and why you need one) and how she juggles this while being a mom!To read the show notes, visit: www.1kmom.comFollow on Instagram: www.instagram.com/katiefleming See acast.com/privacy for privacy and opt-out information.
Melissa spent 10 years in the advertising industry as an account executive who specialized in branding, marketing, sales, etc. The “9-5” started to grow exhausting so she found her own way to cut out the middle-man and began a social media and marketing business. Over time she found that she was doing more than just SM management and marketing. She was showing businesses how to take a systematic and organized approach to their business in order to help them find the holes in their business and increase efficiency in order to maximize profits. Using a systematic approach to maximize profitability How to identify steps: Take a step back and look at things from a high level Identify everything you do in a day Be Specific, pretend a new employee will be running your business while you’re away, or talk to a friend who will ask questions. Get clear on tasks Assign each task into one of 3 “Business Buckets” 1) Sales and Marketing Bucket 2) Clients/Customers--meetings, paperwork, emails, calls, etc 3) Policies, Procedures & Operations Identify a system: Evaluate one bucket at a time and batch like items together Example: Meetings, note taking and inputting into CRM would be a batch Work outside of meetings would be another batch, etc. Put batches in order sequentially and list amount of time it takes to complete Reevaluate batches and remove unnecessary tasks and tasks you don’t do. Wash, Rinse, Repeat: After working through one bucket Keep practicing, evaluating, and improving, then move onto the next bucket and continue process. Continue evaluating and tracking to optimize efficiency You can’t improve what you don’t measure Get to know what type of person you are and how you work Are you a pen and paper person? Does trello work for you or a personal planner, etc? The system of tracking must flow well with your work style and personality or it won’t stick Find what works for you. Be patient. It’s impossible to jump into a complete makeover. Take baby sets to acclimate to the process so you can stick with the changes and see the improvement. With Melissa, this process of systematizing takes about 8 weeks with some follow up afterwards Final words of advice: Don’t be hard on yourself. Take baby steps. Be happy with your progress and don’t compare yourself to others. So many people give up just before they become successful so don’t give up! Special offer: Visit com/strategicsocialpartners Special-45 minute free consultation to address single most important challenge/struggle in your business at this point. Example: Photographer working like a dog, but feels like the product is delivered late, working late hours, clients happy with product but don’t come back. Photographer had not defined the process from start to finish. She did not know how long each step actually took or where her clients were in the process. She guessed from consultation to delivery would take about one month, turns out it was a 6-8 week process. A board for her pipeline was created so she can track and give a realistic timeline before taking on new clients in order to deliver in the time she promises and keep clients happy.
Melissa Morris - Jazz Shapers with Mishcon de Reya
The Balderton Podcast: Tech Investment | Venture Capital | Startup Funding
The latest Balderton Capital podcast is a recording of the panel session from the latest Doctorpreneurs Meetup, which was held at Balderton HQ. Doctorpreneurs is the ‘global community for doctors, medical students, and individuals interested in healthcare innovation and entrepreneurship'. The panellists were: Dr Andre Chow, TouchSurgery Dr Jean Nehme, TouchSurgery Melissa Morris, Network Locum Dr Jamie Wilson, My Home Touch Daniel Nathrath, MedX Dr Mohammad Al-Ubaydli, Patients Know Best Moderator: Ben Goldsmith, Balderton Capital. Special thanks go to Vishal and the Doctorpreneurs team. 0100 Question: How do you hire the first person that isn't you? And, for the doctors-turned-entrepreneurs, how do you hire the first non-medical person? Dr Jamie Wilson shares his experiences on the answer. 0240 Melissa Morris of Network Locum, explains her own tactics on how to poach key players from other companies. She also goes through the questions that she asks candidates. 0510 Question: How do you hire individuals with highly specifics skills who are not in a different field of expertise to yourself? Jean and Andre answer this question, as they are both surgeon who have perfected their skill of hiring animators. 0700 Andre reminds the audience that the ‘mission' of a healthcare technology company can be key in helping to persuade employees to join a company at an early stage. 0745 Daniel Nathrath talks about helping early employees adapt as the business grows, and what to do if they can't. Daniel also explains why bringing in ‘senior people' from big companies doesn't always work for startups. 0955 Mohammad Al-Ubaydli shares his experiences regarding how employees adapt as companies grow 1100 Question: When did you then that is was the ‘right time' to raise money from external investors? 1310 Question: Do your investors need to have knowledge of the healthcare industry? 1515 Jamie Wilson explains that investors should be treated as members of the tea, who have skills that can supplement that of the ‘core team'. 1520 Melissa talks about why she turned down a term-sheet from a healthcare-specific investor, and also advocates the importance of having a board of medical advisors. Daniel Nathrath seconds this point. 1730 John and Andre talk about ‘the very, very long learning curve' that they encountered when they were looking for investment. They talk about their first ever VC deck, which was way too long and cryptic; and about exactly how much money you should ask your VC for… 2000 The TouchSurgery founders also talk about why you need to share exactly what your company does, and its monetisation strategy, if you're looking for investment. To paraphrase Andre: if you're worried that someone else is going to steal your idea, you need to get over yourselves, as ideas are cheap – execution is the important part. 2340 Audience Question: What gives entrepreneurs conviction an the earliest stages, when nothing is proven? 2700 Melissa ventures the opinion that, even thought conviction is great, it is very useful to remain flexible and to not confuse conviction with arrogance. 2800 Audience Question: If you're building a marketplace company, is it best to build out the supply or demand side first? Melissa recommends focusing on the supply side, and that you can accelerate this process by offering the supply side something they need (other than custom). 3045 Audience Question: What should you look for in investment term sheets? Mohammed comes in on this question, recommending that it is better to have no investors, rather than to have a bad investor. 3215 Final Audience Question to the Drs: What made you feel like it was the right time top step back from your medical career in favour of entrepreneurship?
Bob Wilcox and Gerry Kowarsky review THE GOOD DOCTOR, by Neil Simon, at the New Jewish Theatre; DIARY OF A MADMAN, by Nicolai Gogol, adapted by David Holman, at Upstream Theater; EVITA, by Andrew Lloyd Weber & Tim Rice, at the Fox Theatre; EVIL DEAD: THE MUSICAL, by George Reinblatt, Frank Cipolla, Christopher Bond & Melissa Morris, at Stray Dog Theatre; NIGHT OF THE LIVING DEAD, by Stephen Gregory Smith & Matt Conner, at New Line Theatre; PLAYHOUSE CREATURES, by April De Angelis, at Saint Louis Univ.; and ALICE IN WONDERLAND, by Lewis Carroll, Chris Byron Pratt, Doug Finlayson and Ensemble, at Webster Univ. Conservatory.