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Bio Bala has rich experience in retail technology and process transformation. Most recently, he worked as a Principal Architect for Intelligent Automation, Innovation & Supply Chain in a global Fortune 100 retail corporation. Currently he works for a luxury brand as Principal Architect for Intelligent Automation providing technology advice for the responsible use of technology (Low Code, RPA, Chatbots, and AI). He is passionate about technology and spends his free time reading, writing technical blogs and co-chairing a special interest group with The OR Society. Interview Highlights 02:00 Mentors and peers 04:00 Community bus 07:10 Defining AI 08:20 Contextual awareness 11:45 GenAI 14:30 The human loop 17:30 Natural Language Processing 20:45 Sentiment analysis 24:00 Implementing AI solutions 26:30 Ethics and AI 27:30 Biased algorithms 32:00 EU AI Act 33:00 Responsible use of technology Connect Bala Madhusoodhanan on LinkedIn Books and references · https://nymag.com/intelligencer/article/ai-artificial-intelligence-chatbots-emily-m-bender.html - NLP · https://www.theregister.com/2021/05/27/clearview_europe/ - Facial Technology Issue · https://www.designnews.com/electronics-test/apple-card-most-high-profile-case-ai-bias-yet - Apple Card story · https://www.ft.com/content/2d6fc319-2165-42fb-8de1-0edf1d765be3 - Data Centre growth · https://www.technologyreview.com/2024/02/06/1087793/what-babies-can-teach-ai/ · Independent Audit of AI Systems - · Home | The Alan Turing Institute · Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, Marco Iansiti & Karim R. Lakhani · AI Superpowers: China, Silicon Valley, and the New World, Kai-Fu Lee · The Algorithmic Leader: How to Be Smart When Machines Are Smarter Than You, Mike Walsh · Human+Machine: Reimagining Work in the Age of AI, Paul R Daugherty, H. James Wilson · Superintelligence: Paths, Dangers, Strategies, Nick Bostrom · The Alignment Problem: How Can Artificial Intelligence Learn Human Values, Brian Christian · Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI, Reid Blackman · Wanted: Human-AI Translators: Artificial Intelligence Demystified, Geertrui Mieke De Ketelaere · The Future of Humanity: Terraforming Mars, Interstellar Travel, Immortality, and Our Destiny Beyond, Michio Kaku, Feodor Chin et al Episode Transcript Intro: Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku So I have with me here, Bala Madhusoodhanan, who is a principal architect with a global luxury brand, and he looks after their RPA and AI transformation. So it's a pleasure to have you on the Agile Innovation Leaders podcast, Bala, thank you for making the time. Bala Madhusoodhanan It's a pleasure to have a conversation with the podcast and the podcast audience, Ula. I follow the podcast and there have been fantastic speakers in the past. So I feel privileged to join you on this conversation. Ula Ojiaku Well, the privilege is mine. So could you start off with telling us about yourself Bala, what have been the key points or the highlights of your life that have led to you being the Bala we know now? Bala Madhusoodhanan It's putting self into uncharted territory. So my background is mechanical engineering, and when I got the job, it was either you go into the mechanical engineering manufacturing side or the software side, which was slightly booming at that point of time, and obviously it was paying more then decided to take the software route, but eventually somewhere the path kind of overlapped. So from a mainframe background, started working on supply chain, and then came back to optimisation, tied back to manufacturing industry. Somewhere there is an overlap, but yeah, that was the first decision that probably got me here. The second decision was to work in a UK geography, rather than a US geography, which is again very strange in a lot of my peers. They generally go to Silicon Valley or East Coast, but I just took a choice to stay here for personal reasons. And then the third was like the mindset. I mean, I had over the last 15, 20 years, I had really good mentors, really good peers, so I always had their help to soundboard my crazy ideas, and I always try to keep a relationship ongoing. Ula Ojiaku What I'm hearing is, based on what you said, lots of relationships have been key to getting you to where you are today, both from mentors, peers. Could you expand on that? In what way? Bala Madhusoodhanan The technology is changing quite a lot, at least in the last 10 years. So if you look into pre-2010, there was no machine learning or it was statistics. People were just saying everything is statistics and accessibility to information was not that much, but post 2010, 2011, people started getting accessibility. Then there was a data buzz, big data came in, so there were a lot of opportunities where I could have taken a different career path, but every time I was in a dilemma which route to take, I had someone with whom either I have worked or who was my team lead or manager to guide me to tell me, like, take emotion out of the decision making and think in a calm mind, because you might jump into something and you might like it, you might not like it, you should not regret it. So again, over the course of so many such decisions, my cognitive mind has also started thinking about it. So those conversations really help. And again, collective experience. If you look into the decision making, it's not just my decision, I'm going through conversations that I had with people where they have applied their experience, so it's not just me or just not one situation, and to understand the why behind that, and that actually helps. In short, it's like a collection of conversations that I had with peers. A few of them are visionary leaders, they are good readers. So they always had a good insight on where I should focus, where I shouldn't focus, and of late recently, there has been a community bus. So a lot of things are moving to open source, there is a lot of community exchange of conversation, the blogging has picked up a lot. So, connecting to those parts also gives you a different dimension to think about. Ula Ojiaku So you said community bus, some of the listeners or people who are watching the video might not understand what you mean by the community bus. Are you talking about like meetups or communities that come around to discuss shared interests? Bala Madhusoodhanan If you are very much specifically interested in AI, or you are specifically interested in, power platform or a low code platform, there are a lot of content creators on those topics. You can go to YouTube, LinkedIn, and you get a lot of information about what's happening. They do a lot of hackathons, again, you need to invest time in all these things. If you don't, then you are basically missing the boat, but there are various channels like hackathon or meetup groups, or, I mean, it could be us like a virtual conversation like you and me, we both have some passionate topics, that's why we resonate and we are talking about it. So it's all about you taking an initiative, you finding time for it, and then you have tons and tons of information available through community or through conferences or through meetup groups. Ula Ojiaku Thanks for clarifying. So, you said as well, you had a collection of conversations that helped you whenever you were at a crossroad, some new technology or something emerges or there's a decision you had to make and checking in with your mentors, your peers and your personal Board of Directors almost, that they give you guidance. Now, looking back, would you say there were some turns you took that knowing what you know now, you would have done differently? Bala Madhusoodhanan I would have liked to study more. That is the only thing, because sometimes the educational degree, even though without a practical knowledge has a bigger advantage in certain conversation, otherwise your experience and your content should speak for you and it takes a little bit of effort and time to get that trust among leaders or peers just to, even them to trust saying like, okay, this person knows what he's talking about. I should probably trust rather than, someone has done a PhD and it's just finding the right balance of when I should have invested time in continuing my education, if I had time, I would have gone back two years and did everything that I had done, like minus two years off-set it by two years earlier. It would have given me different pathways. That is what I would think, but again, it's all constraints. I did the best at that point in time with whatever constraints I had. So I don't have any regret per se, but yeah, if there is a magic wand, I would do that. Ula Ojiaku So you are a LinkedIn top voice from AI. How would you define AI, artificial intelligence? Bala Madhusoodhanan I am a bit reluctant to give a term Artificial Intelligence. It's in my mind, it is Artificial Narrow Intelligence, it's slightly different. So let me start with a building block, which is machine learning. So machine learning is like a data labeller. You go to a Tesco store, you read the label, you know it is a can of soup because you have read the label, your brain is not only processing that image, it understands the surrounding. It does a lot of things when you pick that can of soup. You can't expect that by just feeding one model to a robot. So that's why I'm saying like it's AI is a bit over glorified in my mind. It is artificial narrow intelligence. What you do to automate certain specific tasks using a data set which is legal, ethical, and drives business value is what I would call machine learning, but yeah, it's just overhyped and heavily utilised term AI. Ula Ojiaku You said, there's a hype around artificial intelligence. So what do you mean by that? And where do you see it going? Bala Madhusoodhanan Going back to the machine learning definition that I said, it's basically predicting an output based on some input. That's as simple as what we would say machine learning. The word algorithm is basically something like a pattern finder. What you're doing is you are giving a lot of data, which is properly labelled, which has proper diversity of information, and there are multiple algorithms that can find patterns. The cleverness or engineering mind that you bring in is to select which pattern or which algorithm you would like to do for your use case. Now you're channelling the whole machine learning into one use case. That's why I'm going with the term narrow intelligence. Computers can do brilliant jobs. So you ask computers to do like a Rubik's cubes solving. It will do it very quickly because the task is very simple and it is just doing a lot of calculation. You give a Rubik's cube to a kid. It has to apply it. The brain is not trained enough, so it has to cognitively learn. Maybe it will be faster. So anything which is just pure calculation, pure computing, if the data is labelled properly, you want to predict an outcome, yes, you can use computers. One of the interesting videos that I showed in one of my previous talks was a robot trying to walk across the street. This is in 2018 or 19. The first video was basically talking about a robot crossing a street and there were vehicles coming across and the robot just had a headbutt and it just fell off. Now a four year old kid was asked to walk and it knew that I have to press a red signal. So it went to the signal stop. It knew, or the baby knew that I can only walk when it is green. And then it looks around and then walks so you can see the difference – a four year old kid has a contextual awareness of what is happening, whereas the robot, which is supposed to be called as artificial intelligence couldn't see that. So again, if you look, our human brains have been evolved over millions of years. There are like 10 billion neurons or something, and it is highly optimised. So when I sleep, there are different set of neurons which are running. When I speak to you, my eyes and ears are running, my motion sensor neurons are running, but these are all highly optimised. So the mother control knows how much energy should be sent on which neuron, right, whereas all these large language models, there is only one task. You ask it, it's just going to do that. It doesn't have that intelligence to optimise. When I sleep, maybe 90 percent of my neurons are sleeping. It's getting recharged. Only the dream neurons are working. Whereas once you put a model live, it doesn't matter, all the hundred thousand neurons would run. So, yeah, it's in very infancy state, maybe with quantum computing, maybe with more power and better chips things might change, but I don't see that happening in the next five to 10 years. Ula Ojiaku Now, what do you say about Gen AI? Would you also classify generative AI as purely artificial neural intelligence? Bala Madhusoodhanan The thing with generative AI is you're trying to generalise a lot of use cases, say ChatGPT, you can throw in a PDF, you can ask something, or you can say, hey, can you create a content for my blog or things like that, right? Again, all it is trying to do is it has some historical content with which it is trying to come up with a response. So the thing that I would say is humans are really good with creativity. If a problem is thrown at a person, he will find creative ways to solve it. The tool with which we are going to solve might be a GenAI tool, I don't know, because I don't know the problem, but because GenAI is in a hype cycle, every problem doesn't need GenAI, that's my view. So there was an interesting research which was done by someone in Montreal University. It talks about 10 of the basic tasks like converting text to text or text to speech and with a generative AI model or multiple models, because you have a lot of vendors providing different GenAI models, and then they went with task specific models and the thing that they found was the task specific models were cheap to run, very, very scalable and robust and highly accurate, right. Whereas GenAI, if, when you try to use it and when it goes into a production ready or enterprise ready and if it is used by customers or third party, which are not part of your ecosystem, you are putting yourself in some kind of risk category. There could be a risk of copyright issues. There could be a risk of IP issues. There could be risk of not getting the right consent from someone. I can say, can you create an image of a podcaster named Ula? You never know because you don't remember that one of your photos on Google or Twitter or somewhere is not set as private. No one has come and asked you saying, I'm using this image. And yeah, it's finding the right balance. So even before taking the technology, I think people should think about what problem are they trying to solve? In my mind, AI or artificial intelligence, or narrow intelligence can have two buckets, right. The first bucket is to do with how can I optimise the existing process? Like there are a lot of things that I'm doing, is there a better way to do it? Is there an efficient way to do it? Can I save time? Can I save money? Stuff like that. So that is an optimisation or driving efficiency lever. Other one could be, I know what to do. I have a lot of data, but I don't have infrastructure or people to do it, like workforce augmentation. Say, I have 10 data entry persons who are graduate level. Their only job is to review the receipts or invoices. I work in FCA. I have to manually look at it, approve it, and file it, right? Now it is a very tedious job. So all you are doing is you are augmenting the whole process with an OCR engine. So OCR is Optical Character Recognition. So there are models, which again, it's a beautiful term for what our eyes do. When we travel somewhere, we get an invoice, we exactly know where to look, right? What is the total amount? What is the currency I have paid? Have they taken the correct credit card? Is my address right? All those things, unconsciously, your brain does it. Whereas our models given by different software vendors, which have trained to capture these specific entities which are universal language, to just pass, on data set, you just pass the image on it. It just picks and maps that information. Someone else will do that job. But as part of your process design, what you would do is I will do the heavy lifting of identifying the points. And I'll give it to someone because I want someone to validate it. It's human at the end. Someone is approving it. So they basically put a human in loop and, human centric design to a problem solving situation. That's your efficiency lever, right? Then you have something called innovation level - I need to do something radical, I have not done this product or service. Yeah, that's a space where you can use AI, again, to do small proof of concepts. One example could be, I'm opening a new store, it's in a new country, I don't know how the store layout should look like. These are my products. This is the store square footage. Can you recommend me the best way so that I can sell through a lot? Now, a visual merchandising team will have some ideas on where the things should be, they might give that prompt. Those texts can be converted into image. Once you get the base image, then it's human. It's us. So it will be a starting point rather than someone implementing everything. It could be a starting point. But can you trust it? I don't know. Ula Ojiaku And that's why you said the importance of having a human in the loop. Bala Madhusoodhanan Yeah. So the human loop again, it's because we humans bring contextual awareness to the situation, which machine doesn't know. So I'll tie back this to the NLP. So Natural Language Processing, it has two components, so you have natural language understanding and then you have natural language generation. When you create a machine learning model, all it is doing is, it is understanding the structure of language. It's called form. I'm giving you 10,000 PDFs, or you're reading a Harry Potter book. There is a difference between you reading a Harry Potter book and the machine interpreting that Harry Potter book. You would have imagination. You will have context of, oh, in the last chapter, we were in the hilly region or in a valley, I think it will be like this, the words like mist, cold, wood. You started already forming images and visualising stuff. The machine doesn't do that. Machine works on this is the word, this is a pronoun, this is the noun, this is the structure of language, so the next one should be this, right? So, coming back to the natural language understanding, that is where the context and the form comes into play. Just think of some alphabets put in front of you. You have no idea, but these are the alphabet. You recognise A, you recognise B, you recognise the word, but you don't understand the context. One example is I'm swimming against the current. Now, current here is the motion of water, right? My current code base is version 01. I'm using the same current, right? The context is different. So interpreting the structure of language is one thing. So, in natural language understanding, what we try to do is we try to understand the context. NLG, Natural Language Generation, is basically how can I respond in a way where I'm giving you an answer to your query. And this combined is NLP. It's a big field, there was a research done, the professor is Emily Bender, and she one of the leading professors in the NLP space. So the experiment was very funny. It was about a parrot in an island talking to someone, and there was a shark in between, or some sea creature, which basically broke the connection and was listening to what this person was saying and mimicking. Again, this is the problem with NLP, right? You don't have understanding of the context. You don't put empathy to it. You don't understand the voice modulation. Like when I'm talking to you, you can judge what my emotion cues are, you can put empathy, you can tailor the conversation. If I'm feeling sad, you can put a different spin, whereas if I'm chatting to a robot, it's just going to give a standard response. So again, you have to be very careful in which situation you're going to use it, whether it is for a small team, whether it is going to be in public, stuff like that. Ula Ojiaku So that's interesting because sometimes I join the Masters of Scale strategy sessions and at the last one there was someone whose organisational startup was featured and apparently what their startup is doing is to build AI solutions that are able to do sentiment analysis. And I think some of these, again, in their early stages, but some of these things are already available to try to understand the tone of voice, the words they say, and match it with maybe the expression and actually can transcribe virtual meetings and say, okay, this person said this, they looked perplexed or they looked slightly happy. So what do you think about that? I understand you're saying that machines can't do that, but it seems like there are already organisations trying to push the envelope towards that direction. Bala Madhusoodhanan So the example that you gave, sentiment of the conversation, again, it is going by the structure or the words that I'm using. I am feeling good. So good, here is positive sentiment. Again, for me the capability is slightly overhyped, the reason being is it might do 20 percent or 30 percent of what a human might do, but the human is any day better than that particular use case, right? So the sentiment analysis typically works on the sentiment data set, which would say, these are the certain proverbs, these are the certain types of words, this generally referred to positive sentiment or a good sentiment or feel good factor, but the model is only good as good as the data is, right? So no one is going and constantly updating that dictionary. No one is thinking about it, like Gen Z have a different lingo, millennials had a different lingo. So, again, you have to treat it use case by use case, Ula. Ula Ojiaku At the end of the day, the way things currently are is that machines aren't at the place where they are as good as humans. Humans are still good at doing what humans do, and that's the key thing. Bala Madhusoodhanan Interesting use case that I recently read probably after COVID was immersive reading. So people with dyslexia. So again, AI is used for good as well, I'm not saying it is completely bad. So AI is used for good, like, teaching kids who are dyslexic, right? Speech to text can talk, or can translate a paragraph, the kid can hear it, and on the screen, I think one note has an immersive reader, it actually highlights which word it is, uttering into the ears and research study showed that kids who were part of the study group with this immersive reading audio textbook, they had a better grasp of the context and they performed well and they were able to manage dyslexia better. Now, again, we are using the technology, but again, kudos to the research team, they identified a real problem, they formulated how the problem could be solved, they were successful. So, again, technology is being used again. Cancer research, they invest heavily, in image clustering, brain tumours, I mean, there are a lot of use cases where it's used for good, but then again, when you're using it, you just need to think about biases. You need to understand the risk, I mean, everything is risk and reward. If your reward is out-paying the minimum risk that you're taking, then it's acceptable. Ula Ojiaku What would you advise leaders of organisations who are considering implementing AI solutions? What are the things we need to consider? Bala Madhusoodhanan Okay. So going back to the business strategy and growth. So that is something that the enterprises or big organisations would have in mind. Always have your AI goals aligned to what they want. So as I said, there are two buckets. One is your efficiency driver, operational efficiency bucket. The other one is your innovation bucket. Just have a sense check of where the business wants to invest in. Just because AI is there doesn't mean you have to use it right. Look into opportunities where you can drive more values. So that would be my first line of thought. The second would be more to do with educating leaders about AI literacy, like what each models are, what do they do? What are the pitfalls, the ethical awareness about use of AI, data privacy is big. So again, that education is just like high level, with some examples on the same business domain where it has been successful, where it has been not so successful, what are the challenges that they face? That's something that I would urge everyone to invest time in. I think I did mention about security again, over the years, the practice has been security is always kept as last. So again, I was fortunate enough to work in organisations where security first mindset was put in place, because once you have a proof of value, once you show that to people, people get excited, and it's about messaging it and making sure it is very secured, protecting the end users. So the third one would be talking about having secure first design policies or principles. Machine learning or AI is of no good if your data quality is not there. So have a data strategy is something that I would definitely recommend. Start small. I mean, just like agile, you take a value, you start small, you realise whether your hypothesis was correct or not, you monitor how you performed and then you think about scale just by hello world doesn't mean that you have mastered that. So have that mindset, start small, monitor, have constant feedback, and then you think about scaling. Ula Ojiaku What are the key things about ethics and AI, do you think leaders should be aware of at this point in time? Bala Madhusoodhanan So again, ethical is very subjective. So it's about having different stakeholders to give their honest opinion of whether your solution is the right thing to do against the value of the enterprise. And it's not your view or my view, it's a consent view and certain things where people are involved, you might need to get HR, you might need to get legal, you might need to get brand reputation team to come and assist you because you don't understand the why behind certain policies were put in place. So one is, is the solution or is the AI ethical to the core value of the enterprise? So that's the first sense check that you need to do. If you pass that sense check, then comes about a lot of other threats, I would say like, is the model that I'm using, did it have a fair representation of all data set? There's a classic case study on one of a big cloud computing giant using an AI algorithm to filter resumes and they had to stop it immediately because the data set was all Ivy League, male, white, dominant, it didn't have the right representation. Over the 10 years, if I'm just hiring certain type of people, my data is inherently biased, no matter how good my algorithm is, if I don't have that data set. The other example is clarify AI. They got into trouble on using very biased data to give an outcome on some decision making to immigration, which has a bigger ramification. Then you talk about fairness, whether the AI system is fair to give you an output. So there was a funny story about a man and a woman in California living together, and I think the woman wasn't provided a credit card, even though everything, the postcode is the same, both of them work in the same company, and it was, I think it has to do with Apple Pay. Apple Pay wanted to bring in a silver credit card, Apple card or whatever it is, but then it is so unfair that the women who was equally qualified was not given the right credit limit, and the bank clearly said the algorithm said so. Then you have privacy concern, right? So all these generic models that you have that is available, even ChatGPT for that matter. Now you can chat with ChatGPT multiple times. You can talk about someone like Trevor Noah and you can say hey, can you create a joke? Now it has been trained with the jokes that he has done, it might be available publicly. But has the creator of model got a consent saying, hey Trevor, I'm going to use your content so that I can give better, and how many such consent, even Wikipedia, if you look into Wikipedia, about 80 percent of the information is public, but it is not diversified. What I mean by that is you can search for a lot of information. If the person is from America or from UK or from Europe, maybe from India to some extent, but what is the quality of data, if you think about countries in Africa, what do you think about South America? I mean, it is not representing the total diversity of data, and we have this large language model, which has been just trained on that data, right? So there is a bias and because of that bias, your outcome might not be fair. So these two are the main things, and of course the privacy concern. So if someone goes and says, hey, you have used my data, you didn't even ask me, then you're into lawsuit. Without getting a proper consent, again, it's a bad world, it's very fast moving and people don't even, including me, I don't even read every terms and condition, I just scroll down, tick, confirm, but those things are the things where I think education should come into play. Think about it, because people don't understand what could go wrong, not to them, but someone like them. Then there is a big fear of job displacement, like if I put this AI system, what will I do with my workforce? Say I had ten people, you need to think about, you need to reimagine your workplace. These are the ten jobs my ten people are doing. If I augment six of those jobs, how can I use my ten resources effectively to do something different or that piece of puzzle is always, again, it goes back to the core values of the company, what they think about their people, how everything is back, but it's just that needs a lot of inputs from multiple stakeholders. Ula Ojiaku It ties back to the enterprise strategy, there is the values, but with technology as it has evolved over the years, things will be made obsolete, but there are new opportunities that are created, so moving from when people travelled with horses and buggies and then the automotive came up. Yes, there wasn't as much demand for horseshoes and horses and buggies, but there was a new industry, the people who would mechanics or garages and things like that. So I think it's really about that. Like, going back to what you're saying, how can you redeploy people? And that might involve, again, training, reskilling, and investing in education of the workforce so that they're able to harness AI and to do those creative things that you've emphasised over this conversation about human beings, that creative aspect, that ability to understand context and nuance and apply it to the situation. Bala Madhusoodhanan So I was fortunate to work with ForHumanity, an NGO which basically is trying to certify people to look into auditing AI systems. So EU AI Act is now in place, it will be enforced soon. So you need people to have controls on all these AI systems to protect - it's done to protect people, it's done to protect the enterprise. So I was fortunate enough to be part of that community. I'm still working closely with the Operation Research Society. Again, you should be passionate enough, you should find time to do it, and if you do it, then the universe will find a way to give you something interesting to work with. And our society, The Alan Turing Institute, the ForHumanity Society, I had a few ICO workshops, which was quite interesting because when you hear perspectives from people from different facets of life, like lawyers and solicitors, you would think, ah, this statement, I wouldn't interpret in this way. It was a good learning experience and I'm sure if I have time, I would still continue to do that and invest time in ethical AI. As technology, it's not only AI, it's ethical use of technology, so sustainability is also part of ethical bucket if you look into it. So there was an interesting paper it talks about how many data centres have been opened between 2018 to 2024, which is like six years and the power consumption has gone from X to three times X or two times X, so we have opened a lot. We have already caused damage to the environment with all these technology, and just because the technology is there, it doesn't mean you have to use it, but again, it's that educational bit, what is the right thing to do? And even the ESG awareness, people are not aware. Like now, if you go to the current TikTok trenders, they know I need to look into certified B Corp when I am buying something. The reason is because they know, and they're more passionate about saving the world. Maybe we are not, I don't know, but again, once you start educating and, telling those stories, humans are really good, so you will have a change of heart. Ula Ojiaku What I'm hearing you say is that education is key to help us to make informed choices. There is a time and place where you would need to use AI, but not everything requires it, and if we're more thoughtful in how we approach, these, because these are tools at the end of the day, then we can at least try to be more balanced in the risks and taking advantage of opportunities versus the risks around it and the impact these decisions and the tools that we choose to use make on the environment. Now, what books have you found yourself recommending most to people, and why? Bala Madhusoodhanan Because we have been talking on AI, AI Superpower is one book which was written by Kai-Fu Lee. There is this book by Brian Christian, The Alignment Problem: Machine Learning and Human Values alignment of human values and machine it was basically talking about what are the human values? Where do you want to use machine learning? How do you basically come up with a decision making, that's a really interesting read. Then there is a book called Ethical Machines by Reid Blackman. So it talks about all the ethical facets of AI, like biases, fairnesses, like data privacy, transparency, explainability, and he gives quite a detail, example and walkthrough of what that means. Another interesting book was Wanted: Human-AI Translators: Artificial Intelligence Demystified by a Dutch professor, again, really, really lovely narration of what algorithms are, what AI is, where, and all you should think about, what controls and stuff like that. So that is an interesting book. Harvard Professor Kahrim Lakhani, he wrote something called, Competing in the Age of AI, that's a good book. The Algorithmic Leader: How to Be Smart When Machines Are Smarter Than You by Mike Walsh is another good book, which I finished a couple of months back. Ula Ojiaku And if the audience wants to find you, how can they reach out to you? Bala Madhusoodhanan They can always reach out to me at LinkedIn, I would be happy to touch base through LinkedIn. Ula Ojiaku Awesome. And do you have any final words and or ask of the audience? Bala Madhusoodhanan The final word is, again, responsible use of technology. Think about not just the use case, think about the environmental impact, think about the future generation, because I think the damage is already done. So, at least not in this lifetime, maybe three or four lifetimes down the line, it might not be the beautiful earth that we have. Ula Ojiaku It's been a pleasure, as always, speaking with you, Bala, and thank you so much for sharing your insights and wisdom, and thank you for being a guest on the Agile Innovation Leaders Podcast. Bala Madhusoodhanan Thank you, lovely conversation, and yeah, looking forward to connecting with more like minded LinkedIn colleagues. Ula Ojiaku That's all we have for now. Thanks for listening. If you liked this show, do subscribe at www.agileinnovationleaders.com or your favourite podcast provider. Also share with friends and do leave a review on iTunes. This would help others find this show. I'd also love to hear from you, so please drop me an email at ula@agileinnovationleaders.com Take care and God bless!
Often times, blind and visually impaired users need to perform many functions to access printed text. The PROCER 3 aims to simplify these activities by offering one device that can do many functions. Join Blind Abilities podcast host Simon Bonenfant, live from the 2024 NFB National Convention, as he chats with Mariano Lescano, C.T.O, as well as Manuel Diaz Ferreio, CEO at PROCER Technologies. Using a camera accessory that can be mounted to glasses or attached to one's finger via a ring, pictures taken by the PROCER are precise. In addition to reading text through Optical Character Recognition methods, AI features enhance image and scene descriptions. Need to make a note about the text just captured? Use the built-in microphone to record voice notes or names of files and folders. From the PROCER Technologies Website: “PROCER 3 is a device that helps people with reading difficulties improve their work performance. It makes it easy to capture large volumes of text from different sources such as a portable scanner, a pendrive, the cloud or a camera, which can be attached to a ring or a pair of glasses. PROCER 3 allows you to create and edit reports by dictating or through a keyboard, attach voice notes and share them very easily. The texts can be played anywhere and at any time.” Currently, the PROCER 3 is being sold in Argentina, but they are looking to expand to the U.S. If you'd like to contact them, visit their Contact Page. To read more about the device and see it in action, visit their Website. Read More
Show Notes: Markus Starke, an advisor for cybersecurity and digital process transformation, has recently been working in cybersecurity for the AI applications that corporations are using. Marcus explains that, AI plays a significant role in work, particularly in intelligent process automation. This concept involves combining technologies like robotic process automation, process mining solutions, chatbots, Optical Character Recognition, and more advanced forms of machine learning and generative AI to build end-to-end processes. However, cybersecurity issues can affect these automation systems, especially as more users use them individually. Safety Measures with AI Automation Markus talks about several dimensions of cybersecurity with AI automation. To ensure the safety of AI-related automation situations, clients are asked to review their setup from a Target Operating Model perspective. A framework is created to guide this process, including governance, secure development processes, and creating awareness about potential risks. Governance involves governing roles and responsibilities, access, user rights, and other aspects of the system. Secure development processes ensure that solutions only access the data they should access, store data securely, and use encryption. Securing the platform is another dimension, involving standard frameworks for cloud-based solutions. Awareness about the human factors in reducing risk levels is crucial for achieving good cybersecurity. And lastly, monitoring and reporting ensure that the environment is controlled to a degree. Examples of Cybersecurity Threats Using AI Tools Markus discusses cybersecurity threats with AI tools, such as generative AI (GPT) for working on company data. One example is a human user extracting data from their corporate data pool and sending out an email with this data, and sending it to their private email account, which could be used in a public chat GPT instance. This can be controlled by creating awareness and setting up standardized IT security control mechanisms to limit data extraction from corporate networks. Another example is using proprietary corporate data for advanced data analytics on GPT, which could expose it to a potential attacker. Private computers are typically less secure than corporate ones, making them more prone to being attacked or losing data to an attacker. Corporations generally want to limit the type of data that is made publicly available in generative AI applications. He states that it is not always clear what happens to the data that is input to AI applications. Markus also discusses the risks associated with using consumer versions of chat GPT, as any data uploaded could potentially be put into its training data. However, there are options for setting up AI applications in a limited way for specific corporate use cases, but it is important to evaluate these solutions on a case-by-case basis to ensure they fulfill specific needs and governance. With Gen AI, it is crucial to balance between limiting too much while maintaining control. AI Tools Retaining Data The discussion revolves around the use of AI tools, such as Zoom, which may be retaining data on calls or transcribing them without letting users know. This raises concerns about the accessibility of information to organizations. It is essential to ensure that these tools align with cybersecurity standards and are compliant with protection requirements. However, this may be a case-by-case consideration, and Markus emphasizes that it is always necessary to question security processes. In addition, he mentions that it is crucial for independent consultants to raise awareness about cybersecurity and AI. Basic rules apply to the use of AI, such as ensuring data is stored in controlled instances and using strong protection mechanisms like passwords, access rights, and encryption. When working with clients, it is important not to make their lives too simple by creating AI solutions for specific business problems. Cybersecurity can sometimes be perceived as slowing down businesses, but it is an essential control that must be maintained. Independent consultants should review these aspects and not make their work too easy. Markus strongly recommends that consultants should be aware of active and forthcoming regulations that apply to AI when setting up solutions for clients. Timestamps: 0:03 Cybersecurity risks in AI-powered process automation 03:10 Governance and security for AI-related automation 05:53 Cybersecurity risks with AI tools and data 10:48 AI data security and control 14:47 Cybersecurity and AI in business Links: Freelance Website: http://starkeconsulting.net/ Company Website: https://www.ten-4.de/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.
Kennt ihr die Situationen? Ihr bekommt eine schöne Geburtstagskarte von Oma, aber ihr könnt einfach nicht entziffern, was sie darin schreibt. Oder ihr bekommt ein Rezept vom Hausarzt, wisst aber leider nicht, was er auf den Zettel gekrakelt hat. Planet AI hat ein Programm entwickelt, das sich genau diesem Problem annimmt: Optical Character Recognition – zu Deutsch „automatische Schrifterkennung“. Wie das funktionieren soll und was noch alles dahinter steckt? Antworten darauf bekommt Tech-Journalistin und Moderatorin Svea Eckert von Jesper Kleinjohann, dem CEO bei Planet AI.
AWS Morning Brief for the week of September 25, 2023, with Corey Quinn. Links: Today Corey is hosting a drink-up at 6 PM in Seattle at Outer Planet Brewing. If you're in town / free, come on by; let him buy you a beer. Later this week Corey will be hosting an AMA on 9/27 @ noon PDT over on YouTube. Bring questions! Accenture Extends Generative AI Capabilities to Accelerate Adoption and Value on AWS New – Amazon EC2 M2 Pro Mac Instances Built on Apple Silicon M2 Pro Mac Mini Computers How Chime Financial uses AWS to build a serverless stream analytics platform and defeat fraudsters Centralizing management of AWS Lambda layers across multiple AWS Accounts Handle traffic spikes with Amazon DynamoDB provisioned capacity Streamline interstate Department of Motor Vehicles collaboration with Private Blockchain How to host your Unreal Engine game for under $1 per player with Amazon GameLift How United Airlines built a cost-efficient Optical Character Recognition active learning pipeline How VirtuSwap accelerates their pandas ... -based trading simulations with an Amazon SageMaker Studio custom container and AWS GPU instances Provision sandbox accounts with budget limits to reduce costs using AWS Control Tower Reducing the Scope of Impact with Cell-Based Architecture - Reducing the Scope of Impact with Cell-Based Architecture From Massage Therapist to Cloud Associate with AWS Academy
Combine vision and language in an AI model with the latest vision AI model in Azure Cognitive Services. Use natural language to fetch visual content in images and videos without needing metadata or location, generate automatic and detailed descriptions of images using the model's knowledge of the world, and use a verbal description to search video content. Cognitive Service for Vision AI combines both natural language models (LLM) with computer vision and is part of the Azure Cognitive Services suite of pre-trained AI capabilities. It can carry out a variety of vision-language tasks including automatic image classification, object detection, and image segmentation. Similar to GPT, the foundational language model, Project Florence, used in this case infuses deeper language skill with vision analytics to make training, inferencing and interacting with your image and video content simpler using natural language. Azure Expert, Matt McSpirit shares how to customize the model and use these capabilities in your own apps. ► QUICK LINKS: 00:00 - Introduction 00:48 - Project Florence 01:52 - Open-world recognition 03:19 - Dense captioning 04:23 - Run frame analysis 05:02 - Train a custom model 06:29 - Build custom apps 07:41 - Wrap up ► Link References: Check out https://aka.ms/CognitiveVision ► Unfamiliar with Microsoft Mechanics? As Microsoft's official video series for IT, you can watch and share valuable content and demos of current and upcoming tech from the people who build it at Microsoft. • Subscribe to our YouTube: https://www.youtube.com/c/MicrosoftMechanicsSeries • Talk with other IT Pros, join us on the Microsoft Tech Community: https://techcommunity.microsoft.com/t5/microsoft-mechanics-blog/bg-p/MicrosoftMechanicsBlog • Watch or listen from anywhere, subscribe to our podcast: https://microsoftmechanics.libsyn.com/podcast ► Keep getting this insider knowledge, join us on social: • Follow us on Twitter: https://twitter.com/MSFTMechanics • Share knowledge on LinkedIn: https://www.linkedin.com/company/microsoft-mechanics/ • Enjoy us on Instagram: https://www.instagram.com/msftmechanics/ • Loosen up with us on TikTok: https://www.tiktok.com/@msftmechanics
If you currently own an OCR (optical character recognition) product or are in the market for one, this session is for you. Join Mike and Michelle as they share helpful tips from experienced users and show them in action with our scanning products. Hear and see how material management and specific features can contribute to a more accurate, enjoyable OCR experience.
What is Optical Character Recognition and how can businesses take advantage of it. Chances are we've all seen this with our multi-function printers or scanners, but are you REALLY taking advantage of it? Let's discuss what it all means. and how can businesses take advantage of it. Music by: jorikbasov from Pixabay Contact Information Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group Dennis Jackson-WorX Solution- dennisj@worxsolution.com
What is Optical Character Recognition and how can businesses take advantage of it. Chances are we've all seen this with our multi-function printers or scanners, but are you REALLY taking advantage of it? Let's discuss what it all means. and how can businesses take advantage of it. Music by: jorikbasov from Pixabay Contact Information Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group Dennis Jackson-WorX Solution- dennisj@worxsolution.com
RaDiHum20 hat mit den beiden Convenorn der DHd AG OCR, also Optical Character Recognition, Elisabeth Engl und Christian Reul gesprochen. Es ging um die AG, ihre Gründung und Entwicklung, die Technologie der optischen Zeichenerkennung und ihrer Relevanz für die Digital Humanities, sowie um die AG Eventserie auf der vDHd2021. Die Shownotes zur Folge findest du hier: https://radihum20.de/ocr/
Guest host alert! Angela Knobloch pinch hits for Patty for this broadcast to talk about testing, RAPID updates, training updates, and so much more. Grab a pumpkin spice latte and settle in! Resources Mentioned: Testing Launch: September means the start of end-to-end testing for the Workday Financials Tenant. We're launching a "Testing Tracker" in the blog to keep you up to date. Reporting & Analytics focus groups continue to meet to make sure Workday Financials reports are on track for go live. Read more on the blog. Decisions, decisions (and progress): PaymentWorks is going live, Optical Character Recognition already has gone live, questions about fund ownership visibility, and a decision on salary certification vs. effort reporting. Decision Log, Workday Words, and FST Glossary on the website: https://uvafinance.virginia.edu/finance-strategic-transformation/finance-strategic-transformation-resources Find slide decks from Governance in the online Community: https://communityhub.virginia.edu/community/uva-finance-transformation/pages/governance The Training Team is logging business processes and mapping security roles to business roles, as well as gathering feedback from folks who helped implement Oracle. Change Readiness Survey #3 is coming! Feedback is important, so if you get a chance to fill out a Change Readiness Assessment next week, please do so.
This interview takes us in depth with Brian Lukoff, CEO and Founder, at Perusall. Pedagogy, statistics, Optical Character Recognition, and much, much more are the focus of this episode. Bring a cup of coffee and settle in for the wonderful insights on Perusall and its future. For more info, check out the episode page here. Make sure to listen to our original episode on Perusall before you check this one out. Connect with Perusall on Twitter and try it out today! --- Send in a voice message: https://podcasters.spotify.com/pod/show/hitechpod/message
02:01 - Sy's Superpower: Making Complex Topics Digestible * Sy on YouTube: "Computer Science Explained with my Cats" (https://www.youtube.com/SyBrandPlusCats) 06:28 - Approaching Learning to Code: Do Something That Motivates You * Greater Than Code Episode 246: Digital Democracy and Indigenous Storytelling with Rudo Kemper (https://www.greaterthancode.com/digital-democracy-and-indigenous-storytelling) * Ruby For Good (https://rubyforgood.org/) * Terrastories (https://terrastories.io/) 11:25 - Computers Can Hurt Our Bodies! * Logitech M570 Max (https://www.amazon.com/Logitech-M570-Wireless-Trackball-Mouse/dp/B0043T7FXE) * Dvorak Keyboard (https://www.dvorak-keyboard.com/) 13:57 - Motivation (Cont'd) * Weekend Game Jams * The I Do, We Do, You Do Pattern (https://theowlteacher.com/examples-of-i-do-you-do-we-do/) 22:15 - Sy's Content (Cont'd) * Sy on YouTube: "Computer Science Explained with my Cats" (https://www.youtube.com/SyBrandPlusCats) * Content Creation and Choosing Topics 33:58 - Code As Art * code:art (https://code-art.xyz/) / @codeart_journal (https://twitter.com/codeart_journal) * trashheap (https://trashheap.party/) / @trashheapzine (https://twitter.com/trashheapzine) * Submission Guidelines (https://trashheap.party/submit/) * Casey's Viral TikTok! (https://www.tiktok.com/@heycaseywattsup/video/6988571925811367173?lang=en&is_copy_url=1&is_from_webapp=v1) 41:34 - #include <C++> (https://www.includecpp.org/) * Lessons learned creating an inclusive space in a decades old community (Sy's Talk) (https://developerrelations.com/community/lessons-learned-creating-an-inclusive-space-in-a-decades-old-community) * QueerJS (https://queerjs.com/) * Emscripten (https://emscripten.org/) * Graphiz it! (http://graphviz.it/#/gallery) Reflections: Mandy: Digging into Sy's videos. Casey: Working within content creation constraints. Sy: Make a video on register allocation. This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode) To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well. Transcript: Software is broken, but it can be fixed. Test Double's superpower is improving how the world builds software by building both great software and great teams and you can help. Test Double is looking for empathetic senior software engineers and dev ops engineers. We work in JavaScript, Ruby, Elixir, and a lot more. Test Double trusts developers with autonomy and flexibility at a 100% remote employee-owned software consulting agency. Are you trying to grow? Looking for more challenges? Enjoy lots of variety in projects working with the best teams in tech as a developer consultant at Test Double. Find out more and check out remote openings at link.testdouble.com/join. That's link.testdouble.com/join. MANDY: Hello and welcome to Greater Than Code, Episode 247. My name is Mandy Moore and I'm here with my friend, Casey Watts. CASEY: Hi, I'm Casey, and we're both here with our guest today, Sy Brand. SY: Hey, everyone! CASEY: Sy is Microsoft's C++ Developer Advocate. Their background is in compilers and debuggers for embedded accelerators. They're particularly interested in generic library design, making complex concepts understandable, and making our communities more welcoming and inclusive. They can usually be found on Twitter, playing with their three cats, writing, or watching experimental movies. Hi, Sy! Good to have you. SY: Hey, thanks for having me on. CASEY: The first question we like to ask, I think you're prepared for it, is what is your superpower and how did you acquire it? SY: Yeah, so very topically, I think one of my superpowers is forgetting what topics I want to talk about when recording podcasts and that, I acquired through having ADHD and forgetting to write things down. But I did write things down this time so maybe that won't be too much of a problem. But I think one of my other ones is making complex topics digestible, trying to take computer science topics and distill them down into things which are understandable without necessarily having a lot of the background knowledge, the resources you'd expect. I gained that mostly through my background in computer science and then my interest in public speaking and communication and performance poetry, trying to blend those together to make things easier to understand, lower the barrier for entry. CASEY: I love it. Making complex topics digestible. That's definitely a skill we need more of in the world. MANDY: Absolutely. So Casey told me you are a bit of a teacher and you do a lot of teaching on, is it YouTube? So making things easier to digest. Like I said, during the preshow, I've been trying to learn to code on and off for 12 years, as long as I've had this career, and I've started and stopped, gotten frustrated and stopped, and I've tried different things. I've had mentors and I feel like I've let my mentors down and I've tried this and that. I've tried the code academy and I don't know. So how do you do it? Can you tell us a little bit about how you do that? SY: Sure. So most of the topics that I am interested in teaching is, because I come from a background of compilers and debuggers and very low-level systems, those are the things that I want people to get excited about because I think people look at compilers, or C++, or low-level programming and think, “Oh, this is not very interesting,” or new, or it's too complex, or it requires too much of a degree, or whatever. But none of that is true. You can write a compiler without having to have a lot of the background knowledge you might expect and you can learn C++ without having to – it can be a lot easier than people make art. So I want to make these concepts seem interesting and understandable because they're deeply interesting to me and they've been working on them for a large part of my life and I still love it and find them fascinating. So I want to share that with people. CASEY: What's your motivation when you're working on these? Is it to understand things that are complex, or are you solving problems you have, or other people have, or maybe a blend, or other motivations? I'm wondering what gets you so pumped about it. SY: Yeah, so I think it's a few different things. I make videos on Twitter, or YouTube, things like that of explaining concepts that I'm already familiar with and it's pretty much stuff that I could write an entire video off the top of my head without having to do any research. So I've done videos on explaining what a compiler is and all the stages of compilation, or a video on higher cash performance works, or [in audible 05:48] cash configurancy, garbage collection. These are all things I could just sit down and write something on and don't have to do a lot of research. Then there's the more exploratory stuff. I've been live streaming the development of a Ranges library for C++, which is being able to compose operations, building up a pipeline of operations for your data and then declarative manner so that you don't have to deal with a lot of memory allocations and moving data, or a range yourself. You just say, “Here's all the steps that I want to occur,” and then someone who has written all of these pipeline operations deals with how that actually happens. I've been developing that library live and trying to teach myself hired to do all of these things as while also teaching other people at the same time. MANDY: So is it right to assume that maybe I've been going about learning to code in all the wrong ways and that I've just picked a language and tried to dive in, or did I miss some of the conceptual stuff? And if so, as I suspect, a lot of the conceptual stuff has gone over my head. So where do you suggest, if you were giving me advice, which yes, you are giving me advice. [laughter] Where would you suggest, as a brand-new beginner coder, what kind of software concepts I need to research and understand before actually diving into an actual programming language? SY: Honestly, I don't think that there's a single answer there and I don't think there's a lot of wrong answers there. From my perspective, the best way to learn how to code is doing something that motivates you and that gets you excited because coding is hard and when you hit those bumps and things are going wrong, if you don't have that motivation to keep going, then it's very easy to stop. I know I've done it in trying to learn certain concepts and things like that before, because I felt like, “Oh, I should learn this thing, but I wasn't really interested in it,” and then I find out it was hard and stopped. The best way that I learn is finding something where I'm like, “Hey, I want to build this thing,” or “I want to understand this because I want to solve this problem,” or “because I want to dove on that knowledge with something else.” It's always the motivation, but then I'm coming from if you're someone with ADHD, or something like me, then it's pretty much impossible to do anything without [chuckles] having a strong motivation behind it. So that kind of comes into my way of learning as well. MANDY: That's super interesting. Actually, the last episode we did was with Rudo Kemper and he did a project with Ruby for Good. I went to that and I actually got really excited, intrigued, and wanted to get involved and learn how to code because I was really interested and passionate about the project that he presented, which was Terrastories, which was handing down indigenous knowledge technologically so that stories aren't lost in just having oral traditions, that these stories are actually being recorded and are living somewhere on the internet. So that's really interesting. I went to that and then of course, pandemic happened. It didn't happen again last year, but I'm thinking about going back this year. I'm hoping maybe I can be on a team with somebody that could just shadow and sit there and maybe Casey would let me be that person because rumor has it, Casey is going to be there. Ruby for Good on the East Coast in the fall. CASEY: Yeah, I'll be there. I'd be happy to have you shadow me. Also, my role lately has been a higher level. Last time I was a product manager for the team not coding and this year I'm going to be helping the teams be happy and effective across the board because there's always a team, or two that need some alignment work so that they can be productive the whole weekend. MANDY: That's interesting. Okay. Well, I'm sure I'll find somebody who wouldn't mind me doing a kind of shadow. CASEY: For sure. MANDY: Yeah, cool. CASEY: That's the kind of environment it is. MANDY: Absolutely. CASEY: Yeah. SY: That definitely sounds like the right kind of thing like something where you hear about something, or you look at this project and you think, “Hey, I want to get involved. I want to contribute to this.” That's what can drive a positive learning experience, I think it's that motivation and that motivation could just be, “Hey, I want to get into the tech industry because it pays well and we need money to live because capitalism.” That's like totally legit as well. Whatever you find motivates you to work. MANDY: Yeah, that's why I'm here. I had to find a way for my daughter and I to live. SY: Yeah. MANDY: So I got into tech and podcasts and then I'm working for all these people who I always considered so much smarter than me. I was like, “I could never learn that. I'm not good enough.” But now since joining the podcast as a host and coming on here, I'm feeling more and more like I am smart enough, I could do the thing and so, I'm actually really getting into it more. But it's just that being on the computer for so many hours doing the work stuff makes it hard to also break into the wanting to do the learning outside of my work hours – [overtalk] SY: Right, yeah. MANDY: Because it's so much computering. SY: Yeah, or just split the good screen from bad screen. CASEY: I've been computering so much, I have a tendonitis in my right pinky now from using the arrow keys on the keyboard too much, I think and bad posture, which I've been working on for years. Computers can hurt our bodies. SY: Yeah, definitely. I use the Logitech M570 mouse, which I switched to a number of years ago and was one of the best changes I ever made for using the computer and also, switching to Dvorak for keyboard layout. CASEY: Okay. I use that, too. SY: Nice! CASEY: Dvorak. It's not better, but I learned it. [laughter] It might be more better for my health maybe, but I'm not faster. That's what people always ask. SY: I'm definitely – [overtalk] CASEY: Instead of ASDF, it's a AOEU under your fingers; the common letters right at your fingertips. You don't need the semicolon under your right pinky. [laughter] Why is that there? SY: Yeah. MANDY: Yeah. I was going to ask for us what you were even talking about there. So it's just basically reconfiguring your keyboard to not be QWERTY thing? SY: Yeah, exactly. MANDY: Okay. SY: That means you have to completely relearn how to type, which can take a while. Like when I completely stopped using QWERTY at all and just switched to Dvorak, I didn't even buy a Dvorak keyboard, I just printed out the keyboard layout and stuck it to my monitor and just learned. For the first while, it's excruciating because you're trying to type an email and you're typing 15 words per minute, or something. That's bad. I did definitely did get faster shifting to Dvorak. Before I think I used to type at like 70, 80; I type around a 100 words per minute so it changed my speed a bit. But to be fair, I don't think I typed properly on QWERTY. I switched 10 years ago, though so I can't even remember a whole lot. [chuckles] MANDY: That's interesting, though. That gives me something I want to play around with right there and it's not even really coding. [laughter] It's just I'll be just trying to teach myself to type in a different way. That's really interesting. Thank you. [chuckles] CASEY: Yeah. It was fun for when I learned it, too. I think I learned in middle school and I was I practiced on AIM, AOL Instant Messenger, and RuneScape. SY: Nice. CASEY: I didn't dare practice while I had essays due and I had to write those up. That was too stressful. [laughter] CASEY: Summer was better for me. SY: Yeah, I switched during a summer break at university. CASEY: Low stakes. I needed the low stakes for that to succeed. SY: [laughs] Yeah. CASEY: We were talking about what motivates you to learn programming and I wrote up a story about that for me actually recently. SY: Okay. CASEY: At the highest level, my first programming class, we modeled buoys and boats and it was so boring. I don't know why we were doing it. It didn't have a purpose. There was no end goal, no user, nobody was ever going to use the code. It was fine for learning concepts, I guess, but it wasn't motivated and I hated it and I stopped doing CS for years until I had the opportunity to work on an app that I actually used every day. I was like, “Yeah, I want to edit that.” I just want to add this little checkbox there. Finally, I'll learn programming for that and relearn programming to do useful things for people. Motivation is key. SY: Yeah. I think because I started doing programming when I was quite young, I knew it was definitely the classic video games, wanting to learn how to make video games and then by the time I actually got to university, then I was like, “Yeah, don't want go into the games industry.” So didn't end up doing that. But I still enjoy game jams and things like that. If you're not again. CASEY: That's another thing you might like, Mandy. It's a weekend game jam. MANDY: Hm. CASEY: I don't know how into gaming you are, but it's also fun, lower stakes. People are just partying. Not unlike Ruby for Good. They happen more often and I like how it feels at a game jam, a little better than a hackathon because you're building something fun and creative instead of using a company's API because they told you to. SY: [laughs] Yeah. MANDY: Yeah, I was honestly never exposed to video games as a child. They were a no-no in my household and that's one of the things that I always cursed my parents for is the fact that I am the worst gamer. [laughs] My daughter makes fun of me. I'll sit down and like try to – she's 12 and I'll try to do something. She'll be like, “Wow, this is hurting me to watch you, Mom,” [laughs] and I'm like – [overtalk] CASEY: Ouch. MANDY: No, she called me a try hard and I was like, “Yeah, I'm trying really hard to just go forward.” Like I'm trying really hard to just jump over this object, [chuckles] I was like, “If that makes me a try hard well, then yes, I'm trying very hard. Thank you.” SY: Yeah. My 6-year-old has now got to the point where he can beat me at Super Smash Brothers so I'm not feeling too good about that. [laughs] CASEY: Yeah. My 6-year-old nephew beat us all in Mario Kart a couple weeks. SY: Yeah. [laughs] I can still beat in the Mario Kart. That, I could do. [laughs] MANDY: Yeah. A lot of the games she does looks fun, though so it's something I would be interested in, it's just something that I haven't been exposed to. I'm really excited now that—I don't want to say the pandemic is nearing an end because it seems to be not happening, but I'm excited – [overtalk] CASEY: True. Things are opening up. MANDY: Right now. Until they start closing down again. CASEY: Yeah. MANDY: Because I'm so excited for things like Ruby for Good, driving down to D.C. and seeing some of my friends, and I would be interested in going to one of those game things, as long as people are just like, “Oh yeah, we can be patient with her because she's never done a game before.” [laughs] CASEY: Yeah. My last game jam had eight people on the team and zero had ever done game development before. We figured something out. SY: [chuckles] Yeah. MANDY: Oh, that's fun. SY: Like muddle along. CASEY: Yeah. Somebody did like level design. They did a title map. Someone did sprites. They were like, “I'm going to do a sprite tutorial now.” Sprite is moving like a walking character. We had learned all the terms for it. We didn't know the terms either, but it was a good environment to learn. MANDY: It seems it. It seems like if you have a happy, healthy environment. For me, it was just, I was becoming stressed out. I had a standing meeting once a week with a really, really awesome person and it felt like it was more of like, I was like, “Oh my gosh, I have to work this into my already busy workweek and if I don't, then I'm completely wasting their time,” and I started to feel guilty to the point it brought me down. I was just like, “I don't think this is good for either one of us right now” because I'm feeling too much pressure, especially with the once-a-week thing and it's like to get through this chapter and then get through this chapter, and then I'd have a question and I'm not good at writing things down and then I'd forget. It seems like that might be more of a strategy to learn for me. I think a lot of people, there's different strategies like you have your visual learners, or you have your audio learners and I think for me, it would be cool just like I said, shadowing somebody. Like, if I just like sat there and it wasn't weird for me just to watch it over somebody's shoulder while they're doing this thing, that would a more conducive environment to the way I learn. CASEY: Yeah. I like the pattern, You do, We do, I do. Have you heard of that one? MANDY: No. CASEY: Or I do, We do, You do depending on the perspective. So it's like shadowing first and then doing it together where you're both involved and then you can do it on your own. It's a three-step process to make it a little bit easier to learn things from other people. SY: Yeah, that makes sense. MANDY: Yeah, that sounds like how kids learn. It's how we teach our children like I do, now we're going to do it together, now you do it. Yeah, I definitely have used that with my kid. [chuckles] CASEY: And it's just completely reasonable to do that as adults. That's how human brains work. MANDY: Yeah. No, I don't feel – that's the thing I would have to not almost get over, but just be like, “Oh my gosh, I'm 2 years old. I'm learning like I'm a toddler and that's so embarrassing.” But I think that that is a great way to learn and a great way to approach learning in general. I just started a book on learning more about crystals and it's the beginner's guide and she said, “You read this book and then you can move on to reading this other 700-page book that I've authored, but you should probably read this concise guide first.” I think a lot of people feel the pressure to dive into the super smart, or what they perceive as being the super smart way of diving in like, picking up the Ruby book, or the books that everyone talks about when there's so many other great resources exist that break it into smaller, bite-sized, digestible chunks. I think there's no shame in learning like that and I think a lot of people think that they just need to dive right in and be like, “Oh, this is the hard book, I'm going to go for the hard book first.” Like no, start with the easiest, start small. SY: Yeah. I think as you say, it definitely depends on how you learn what kind of resources you find interesting and engaging. CASEY: I've heard a similar story from a lot of friends, Mandy, where they really want to learn something, maybe programming in general, or a language, and then they psych themselves out, or they don't have the bandwidth in the first place, but they don't realize it and they struggle through that and the guilt because they want to, but they don't have time, or energy, which you also need. It's really common. A lot of people that I know are really motivated to do a lot of stuff; they want to do everything. I know some people who are fine not doing everything and that's great because they're probably more grounded. [chuckles] [laughter] But a lot of people I know really want to learn at all and it's a tension; you don't have infinite time and energy. SY: Yeah. I definitely fall into wanting to learn absolutely everything and right now. MANDY: So what kind of things are you teaching right now, Sy? What kind of content are you putting out there? SY: Yeah. So like I said, a lot of it's to do with low-level programming, like how memory actually works on a computer and how it affects how we program things. Because for a lot of people, if you come from a higher-level programming background, you're used to memory being abstracted away from what you do. You deal with variables, you deal with objects, and the implementation of the programming language deals with how that actually maps onto the underlying hardware. But if you really need to get the most performance you possibly can out of your system and you're using a little bit lower-level language like C, or C++, or Rust, or Swift, or something, then you need to understand how your processor is actually handling the instructions and that is actually handling your memory accesses in order for your performance to actually be good. Some of it is not obvious as well and does not match with how you might think memory works because the processors which we're using today are based in so much history and legacy. A lot of the time, they're essentially trying to mimic behavior of older processors in order to give us a programming model, which we can understand and work with, but then that means that they have to work in certain ways in order to actually get performance for the high-performance modern systems we need. So having an understanding of how our caches work, how instruction pipelines work, and things like that can actually make a really big difference down with the low-level programming. MANDY: Okay. So I'm looking at your Twitter and then looking at your pinned tweet, it says, “I made a YouTube channel for my ‘Computer Science Explained with my Cats' videos.” How do you explain computer science with your cats? Because that's something I could probably get into. SY: Yeah. So I have three cats and – [overtalk] MANDY: I've got you beat by one. SY: Nice. What were your cats called? MANDY: I have four. I have Nicks after Stevie Nicks. I have Sphinx because he looks so regal and I have Chessy and I have Jolie. SY: Cool. Mine are Milkshake, Marshmallow, and Lexical Analysis cat. MANDY: [laughs] Cool. SY: [chuckles] Yeah. So the things explained with my cats, it's mostly I wanted to explain things with my cats and random things, which I find around my house. So I remember I have a Discord server, which I help to moderate called #include , which is a welcoming inclusive organization for the C++ community. We were talking about hash maps and how hash maps are actually implemented, and I realized that there's a lot of different design areas in hash maps, which can be difficult to understand. I wanted to try and explain it using boxes and teddies and my cats so I set up a bunch of boxes. These are all of the buckets, which your items could go into it and then there's some way to map a given teddy to a given box. Let's say, it could be how cute it is. So if it's super cute and it goes in the west most box, and if it's kind of cute, then it goes into the box after that and so on and so forth. That's kind of how hash maps work. They have a bunch of memory, which is allocated somewhere, a bunch of boxes, and they have some way of mapping given items to a given box, which is called a hash function. In this case, it was how cute they are and then you have some way of what happens if two teddies happened to be as cute as each other, how do you deal with that? There's a bunch of different ways that you could handle that and that's called hash collision. Like, what do you do with collisions? Do you stick them in the same box and have a way of dealing with that, or do you just put them in the next box up, or a few boxes up, or something like that? There's whole decades worth of research and designing, which go into these things, but the concepts map quite nicely onto boxes and teddies and how cute they are. [chuckles] MANDY: I love that. SY: They are also explaining how caching works with chocolate, like the intuition with memory access is you ask for some chunk of memory and you get that chunks. You ask for a single chunk of chocolate and you get that chunk of chocolate, but in reality, that's not what happens in most cases. In most cases, you're actually going to get back a whole row of chocolate because it's most likely that if you're going to get a bit of chocolate, you're probably going to be accessing the bits which are right next to it. Like, if you have an array and you're processing all of the elements in that array, then you're just going to be stepping along all of those elements. So it's much faster to bring all of those elements would be right into memory at once. That's what happens in modern processors. Without you having to ask for it, they just bring in that whole row of chocolate. So I tried to – [overtalk] CASEY: That's so polite. [laughs] When your friend asks for a single chip, or a single piece of chocolate, you know what they want more. SY: [laughs] Yeah. CASEY: How generous of you to give them the whole bag. [laughs] Whether they want it, or not though. SY: Yeah. MANDY: So are these videos relatively short, or are they more long-form videos? SY: Yeah, they are 2 minutes long. MANDY: Oh, cool. SY: I try and keep them within the video limit for Twitter videos, which is 2 minutes, 20 seconds. MANDY: Okay, cool. See, that's something I could probably commit to is watching one of those videos not even maybe once a day because sometimes that's a little bit, much pressure every day. So maybe I try to work out three to four times a week. So saying I'm going to do this three to four times a week and I'm going to not stress on I'm going to do this every Monday. Generally three to four times a week, I think that's something I could, could commit to. SY: Yeah. Trying to get them within 2 minutes, 20 seconds can be really tough sometimes. Like it's quite – [overtalk] MANDY: Do you do a lot of editing? SY: Yeah. I would sit down and I'll write the whole episode, or video, or whatever and just get in all of the content that I want, just put it onto a text document and then I'll start filming it in whatever order I want, and then I start editing and then quite often, I realized that I've got 2 minutes, 40 seconds worth of content, or something and I can't quite cut it down and I have to reshoot something and then reedit it. I try to get it all done within a single day because if I don't get it done in a single day, then it ends up taking even longer because I get distracted and things like that. I need to focus just getting this one thing done. MANDY: So you're doing these within hours? SY: Yeah. MANDY: From start to finish, how many hours would you say you invest in these videos? SY: Start to finish, about 5, 6 hours, something like that. Like I said, I don't really have to do a lot of research for them because they're things I know very well, so I can pretty much sit down and just write something and then most of the time is spent in editing and then captioning as well. MANDY: Very cool. CASEY: I've been doing a bit of video editing lately and it takes so long. SY: Yeah, it really does. CASEY: I'm not surprised it takes 5, or 6 hours. [laughter] MANDY: No, I'm not either. I do all the podcasts editing. For those of you listening, who do not know, I edit all these podcasts and it takes roughly even 5 to 6 hours for audio, because I also put other work into that, like doing the show notes and getting the transcripts. Now I have those outsourced because I don't have enough hours in the day, but there's a lot of different parts to editing, podcasting, screen casting, and stuff that I don't think a lot of people know that these 2-minute videos that you do really do take 5 to 6 hours and you're putting these out there for free? SY: Yeah. MANDY: Wow. That's amazing. I assume you have a full-time job on top of that. SY: Yeah. Because my position is a developer advocate, I can count that as is doing work so I don't have to do that in my own time. MANDY: Very cool. Yeah, that's cool. I love DevRel so working in DevRel, I do that, too. I'm a Renaissance woman, basically. Podcast editing, DevRel conference organizing, it's a lot. SY: Yeah. MANDY: So I give you mad props for putting stuff out there and just giving a shout out to people who might not be aware that content creation is not easy and it does take time. So thank you. Thank you for that. Because this seems like the kind of stuff I would be able to ingest. SY: Yeah, thanks. MANDY: And that's cool. CASEY: I'm especially impressed, Sy that you have these interests that are complex would expand and you can explain the well and you find the overlap with what people want to know about. [chuckle] I think maybe in part from the Discord, you hear people asking questions. Can you tell us a little bit about what that's like? How do you decide what's interesting? SY: Yeah. I ask people on Twitter what they would find it interesting, but I also, because right now I'm not really going to conferences, but previously I'd go to a lot of conferences and people would come up to me and if I give a talk on compilers, for example, come and say like, “Oh hey, I never knew how register allocation worked. It was super interesting to know.” So I don't think I've done a video on register allocation yet actually. I should do one of those. MANDY: Write that down. SY: [laughs] Yeah. That's the kind of thing. Just because I spent a lot of time in communities, conferences, Discords, on Twitter, you get a feel for the kind of topics which people find interesting and maybe want to know how they work under the covers and just haven't found a good topic. Even function calls like, how does a function call work in C at the hardware level? If you call a function, what's actually happening? I did a video on that because it feels like such a fundamental thing, calling a function, but there's a lot of magic which goes into it, or it can seem like a lot of magic. It's actually, I want to say very well-defined, sometimes less so, but [laughs] they are real so there is random reason. MANDY: Very cool. I want to talk about the other content creation that you do. So code art journal and trashheap zine, do you want to talk about those a minute? SY: Sure. So code art was an idea that I had. It's a journal of code as art. I'd hear a lot of people saying, “Oh, coding is an art form.” I'd be like, “Okay. Yes. Sometimes, maybe. When is it an art form? When is it not? What's the difference between these?” Like, I spent a lot of time thinking about art because I'm a poet and I spend most of my free time researching and watching movies. Code as art is something which really interested me so I made this journal, which is a collection of things which people send in of code which they think is art and sometimes, it's something you might immediately see and look at it and think, “Okay, right, this is code and it's fulfilling some functional purpose,” and maybe that functional purpose gives it some artistic qualities just by how it achieved something, or if it does something in a very performant manner, or a very interesting manner. Other times, you might look at it and say, “Okay, well, this is code, but it's more aesthetic than functional.” And sometimes it's things which you might look at and think, “Okay, is this even code?” Like there was someone sent in a program written in a language called Folders, which is a esoteric programming language entirely programmed using empty folders on your hard drive, which I absolutely love. I'm super into esoteric programming languages so I absolutely loved that one. [chuckles] But yeah, so the – [overtalk] CASEY: That sounds so cool. Where can people find it? Is it online also? SY: Yes, it's in print and there's also, you can get the issues online for free in PDF form. There is a third issue, which is pretty much fully put together on my machine, I just haven't done the finishing touches and it's been one of those things that's just sat, not doing anything for months and I need to get finished. [chuckles] And then trashheap zine is another thing that I co-edit, which is just utter trash, because as much as I love more explicitly artistic films and writing and things like that, I also have a deep love of utter, utter trash. So this is the trashiest stuff that we could possibly find, even the submission guidelines that I wrote for that is essentially a trash pond, but random submission guidelines. So if you have trash, please send our way. MANDY: Yeah. I was going to say, what you consider trash? What trashiest [laughs] enough to be in these zines? SY: I can read out, where's my submission guidelines? The URL for the zine is trashyheap.party, which I was very, very pleased with and the website looks awful. I spent a lot of time making it as awful as I possibly could. Things like any kind of – [overtalk] CASEY: I love the sparkles. SY: Yes! CASEY: When the mouse moves, it sparkles. SY: Isn't it the best, seriously? Yeah. CASEY: Every website should have that. SY: Yeah, totally. Like texts you sent your crush at 4:00 AM while drunk where you misspelled their name and they never spoke to you again, or draft tweets which you thought better of sending, purely Photoshop pictures of our website. [laughter] A medically inaccurate explanation of the digestive system of raccoon dogs. All good stuff. MANDY: That's amazing. CASEY: I know a lot of people who would be cracking up reading this together. [laughter] CASEY: That sounds great. There's so much treasure in this trash heap. MANDY: Yeah. Don't worry, folks, we'll put links in the show notes. CASEY: Oh, yeah. SY: Yeah. One of my favorite things with it was when we'd get all of the submissions, we would get together and just project them up on a wall and read them together and so much so bad, it's hilarious in the most wonderful way. CASEY: That sounds like a party itself. SY: It is, yes. CASEY: The be trashheap party. SY: Absolutely. CASEY: It's kind of taking me back to early pre-YouTube internet when we watch flash cartoons all the time and a lot of those were terrible, but we loved them. SY: Yes. I made some as well, they were so bad. [laughter] I remember getting a very non legal version of flash and making the worst stick flash renovations I possibly could. CASEY: Oh, speaking of content creation, I've been learning some animation and 3D modeling animation lately. I had my first ever viral TikTok; it had over 9,000 views. SY: Wow! Nice. CASEY: And so when I look at my phone, if it's not the notifications muted, it's annoying. I have to turn it off. [laughter] SY: Yeah – [overtalk] MANDY: Congratulations! [laughs] CASEY: Thank you. So the video is a USB thumb drive that won't insert, even though you flip it over. That's been done before, but what I added was misheard lyrics by the band Maroon 5. Sugar! USB! That's what I hear every time. Mandy, have you done any art? MANDY: Have I done any art? CASEY: Lately? MANDY: Oh. Yeah. Well, actually – [overtalk] CASEY: You've been doing some home stuff, I know. MANDY: Yeah. I've been doing plant stuff, gardening, but this weekend, I actually took my daughter to a workshop. It was called working with resin—epoxy. SY: Oh, cool. MANDY: And we got to make coasters. The teacher brought stickers, feathers, and crystals and it was like a 3-hour workshop and I think my daughter had extra resin. Her birthday is on Thursday this week and I noticed she was making kind of the same ones and I said, “What are you doing?” And she said, “I'm making gifts for my friends that come to my birthday party.” I just thought it was so sweet that I was like – [overtalk] SY: Oh, so sweet. MANDY: Usually birthday parties, you receive gifts, or whatever and she's like, “No, I would like to give them gifts for my birthday,” and I was like, “Oh, that's adorable.” So I've been trying to do more things with my hands and get off the screens more, which has been the major thing keeping me back from being on code. I've made a strict weekend policy where I do not touch my computer from Friday evening to Monday morning, unless it's an absolute dumpster fire, I need to do something, or if a takeout menu looks better on my computer than it does on my phone. [laughter] Then I'll pop it open, but I won't read the email, or do the Slack. And then this Saturday I'm taking a course in astrology. It's all-day workshop so I'm excited to kind of dive into that stuff a little bit more. CASEY: So cool. It's hard to believe we can do these in person again. I'm not over it. MANDY: I know. I'm so afraid to get excited over it and then have it be taken away again. CASEY: Yeah. Sy, tell us a little more about #includes . I've actually heard of it. It's a little bit famous online. It's an inclusive community, I know from the name. SY: Yes. CASEY: Tell us more about it. SY: So it actually started off on Twitter as a half joke; Guy Davidson tweeted being like, “Hey, so why isn't there a diversity and inclusion organization for C++ called #include?” Because #include is it's like a language concept in C and C++ and people were like, “Hahaha yeah, you're right,” and then Kate Gregory was like, “You're right. We should make one.” So we did [chuckles] and we started off with like six of us in a Slack channel and then ended up moving to Discord and starting our own server there and now we are a few thousand members. Back when we had in-person conferences, we would have a booth at pretty much every major C++ conference, we had scholarships, which we would send people on, we got conferences to improve by having live captioning and wheelchair accessible stages and gender-neutral bathrooms instituting and upholding code of conduct, things like that. We started off thinking, “Hey, if we could get some conferences to have a code of conduct or something that would be great,” and then it ended up being way, way, way bigger than any of us thought it would become, which is amazing to see. CASEY: That's so cool. What a success story. SY: Yeah. CASEY: How long has it been going on now? SY: I guess about 3, or 4 years. Yeah, probably closer to 4 years. My sense of time is not good the best of times, but something around 4 years. CASEY: I'm curious if another language community wanted to do something similar if they're inspired. Is there a writeup about what y'all have done? SY: I've given talks. CASEY: That we can point people to. We can put that in the show notes. SY: Yeah. I've given a couple of talks, as I said. CASEY: Talks, that would be good. SY: Other people have given talks as well. I gave a slightly longer form talk DevRelCon, London in 2019, I think, which was on the lessons which we learned through trying to build a welcoming and inclusive community. Community which has already been around for decades because C++ was first standardized in 1998 so it's been around for quite a long time and has a lot of history. CASEY: That sounds great. I can't wait to watch it. SY: Yeah. I know that there's other languages. You have JavaScript, QueerJS, which is a really cool community and I'm sure there are other languages which have similar things going as well. CASEY: I had never heard of QueerJS. I'm queer and JS. SY: Yeah. CASEY: I'm glad I had this moment just now. SY: It's cool. They have a Discord and I can't remember how active the Discord is, but they would have meetups across the world, they have one in London and in Berlin and bunch of other places, and talks and community. It seems really cool. CASEY: That's awesome. SY: I wanted to give a talk about C++ and JavaScript because you could link target JavaScript with C++ these days, which is kind of cool. CASEY: I've used Emscripten before. SY: Yeah. CASEY: I didn't use it directly, other people did. It turned Graphviz into a JavaScript. A program that runs in JavaScript instead of normally, it's just CSS. So I could draw circles pointing to other circles in the browser, which is what I always wanted to do. Graphviz.it, that “it” is my favorite Graphviz editor. It's online. SY: Cool. I like Graphviz a lot. Emscripten is really cool, though. Basically a way of compiling C++ plus to JavaScript and then having the interoperation with the browser and the ecosystem that you might want to be able to call JS functions from C++, or other way around, and do things which seem operating systems E, but have to be mapped inside the browser environment. CASEY: That's powerful. I'm also glad I've never had to use it directly. Other people made libraries doing it what I needed. Thank goodness. [chuckles] Abstraction! SY: Yeah. I've not used a whole lot, but I did find it fairly nice to work with when I did. I made a silly esoteric programming language called Enjamb, which is a language where the programs are cones and it runs on a stack-based abstract machine and the interpreter for it is written in C++. I wrote a command line driver for it and also, a version which runs in the browser and that compiles using Emscripten. It was really cool and I picked it all up with CMake, which is the main C++ build systems that you could just say, “Hey, I want to build the combine line version for my platform” like Windows, or Mac, or Linux, or whatever, or “Hey, I want to build it for the web,” and it would build the JavaScript version in HTML page and things like that. It's pretty cool. I recently made another esoteric programming language, which you program using MS Paint. You literally make shapes with MS Paint and you give the compiler an image file, and then it uses OCR and computer vision in order to parse your code and then generate C from that. [laughs] It's pretty ridiculous, but I had so much fun with it. CASEY: OCR is Optical Character Recognition? SY: Yes, exactly. CASEY: So I'm picturing if I wrote a program on a napkin and a computer could maybe OCR that into software. SY: Yeah. So it uses OCR for things like function names because it supports function calls and then uses shapes for most things. It has things like a plus sign, which means increment what it's currently being pointed to, or right, or left, or up, or down arrow is for moving things around. You would actually make an image file with those symbols and then I used OpenCV for working out what the shapes were. It was the first time I've ever done any kind of image recognition stuff. It was a lot easier than I expected it to be; I thought we'd have to write a lot of code in order to get things up and running and to do image detection. But most of the simple things like recognizing hey, this is a triangle, or this is a plus sign, or this is a square, and things like that were pretty, you don't need a lot of code in order to do them. That was mostly when you had to say like, “Okay, this is a triangle, but which direction is it pointing in?” It got a little bit more complicated; I had to do some maths and things like that and I'm terrible at maths. [chuckles] So that was a little bit more difficult, but it was a lot fun to get started with and I had a much lower barrier to entry than I expected. CASEY: Now I want to play with OCR and image recognition. I haven't done that for 10 years. It was not easy when I tried it last time with whatever tool that was. SY: [chuckles] Yeah, I did it – [overtalk] CASEY: For the future! SY: [laughs] Definitely. Yeah. I did it with Python and Python has fairly nice OpenCV bindings and there's a ton of resources out there for predicting most of the basic stuff that you would expect. So there's a lot of learning resources and decent library solutions out there now. CASEY: Cool. All right. We're getting near the end of time. At the end, we like to go through reflections, which is what's something interesting that stood out to you, something you'll take with you going forward from our conversations today. MANDY: I really am excited to dig into Sy's videos. They seem, like I said earlier in the show, something I could commit to a few times a week to watching these videos especially when they are concepts that seem so much fun, like cats, teddy bears, cuteness levels, and things like that. I think that would be a great start for me just to in the morning while I'm still drinking tea just before I even dive into my email, check out one of those videos. So I think I'll do that. SY: Thanks. CASEY: Sy, I liked hearing about your process side with your constraints like 2 minutes, 20 seconds on Twitter, that's such a helpful constraint to make sure it's really polished and dense. It takes you 5 to 6 hours and you make things that people ask about, that they're interested in. That whole process is fascinating to me as I try to make more viral TikToks. [laughter] Or whatever I'm making at the time. SY: Yeah. CASEY: I always wondered how you made such good stuff that got retweeted so often. Cool things of insight. SY: Yeah. Mostly just time. [laughs] I guess, it makes me remember that I definitely want to make a video on register allocation because I love register allocation. It's such a cool thing. For those who don't know, it's like if you have a compiler which takes your code and maps it onto the hardware, your hardware only has a certain number of resources so how do you work out how to use those resources in the best manner? It maps onto some quite nice computer science algorithms like graph coloring, which means it maps quite nicely visually, I could probably make a pretty cool graph coloring visualization with some random things I have strewn around my room. CASEY: I can't imagine this yet, but I will understand that clearly soon I bet. MANDY: That's awesome. Well, I just want to wrap up by saying thank you so much for joining us today, Sy. This has been a really awesome conversation. And to folks who have been listening, thank a content creator. It takes time. It takes energy. It's a lot of work that I don't think a lot of people, unless you've done it, really understand how long and in-depth of a process it is. So thank one of us content creators, especially when we're putting this content out for you for free. To do that for us Greater Than Code, we do a Patreon page and we will invite Sy to join us and we would like you to join us as well. If you are able to donate on a monthly basis, it's awesome. It's patreon.com/greaterthancode. All episodes have show notes and transcripts, and we do a lot of audio editing. So join us if you're able. If you are still a person who is greater than code and cannot afford a monthly commitment, you are still welcome to join us in our Slack community. Simply send a DM to one of the panelists and we will let you in for free. So with that, thank you so much, Casey. Thank you again, Sy. And we'll see you all next week. Special Guest: Sy Brand.
https://make-your-pitch.com The Co-Sponsor for this Episode is B.E.T. A business platform that gives you all the information and tools you need to advance your business as well as the understanding of how to run your business most effectively and profitably. To learn more check out the: Video: https://bit.ly/368rSKk Website: www.yvrbet.com The Co-Sponsor for this episode is CRM Engine. A Customer Relation Management system that provides a 4 Module Solution, Standard Customization by the CRM Engine Team, Unlimited Users, Unlimited Data, Unlimited Records, Cloud Hosting, Security Updates, and Daily Backups as well as On-Going support (Usually Same Day) Go Here to Learn More: Website: CRMEngine.co.uk/makeyourpitch https://make-your-pitch.com The Co-Sponsor for this Episode is B.E.T. A business platform that gives you all the information and tools you need to advance your business as well as the understanding of how to run your business most effectively and profitably. To learn more check out the: Video: https://bit.ly/368rSKk Website: www.yvrbet.com The Co-Sponsor for this episode is CRM Engine. Make-Your-Pitch https://make-your-pitch.com The Co-Sponsor for this Episode is B.E.T. A business platform that gives you all the information and tools you need to advance your business as well as the understanding of how to run your business most effectively and profitably. To learn more check out the: Video: https://bit.ly/368rSKk Website: www.yvrbet.com The Co-Sponsor for this episode is CRM Engine. Make Your Pitch Appo Agbamu is founder and CEO of Ahrvo. He leads and owns the firm, who has created the entity and navigates his organization through the industry of Financial areas protecting many areas of regulation through the use of the blockchain and includes some of the Cryptocurrency world as well. Appo was born in New York and raised in Minnesota. He grew up in a household led by his Dad, a professional in the financial industry. He read books like Security Analysis, Common Stocks, Uncommon Profits, Intelligent Investor. Appo studied accounting and economics at the University of Minnesota, Duluth earning a degree in financial markets and co-managed approximately two billion in assets with his academic mentor a lead portfolio manager at Bank of America. He began building his first company that used multi-factor ranking system, looking at data that is correlated with future performance. The Ahrvo Investment App uses a multi-factor ranking systems. Today, Appo focuses on Ahrvo Comply which streamlines the entire on-boarding process and client lifecycle in a compliant way. The platform is fully integrated and handles identity management, document management, transaction management and data management. We handle know your customer, know your business, anti-money laundering, facial recognition, biometrics, doing live-ness testing. We also track the information across over 1,000+ inhouse databases. In AML we track international watch lists, domestic watch lists, politically exposed persons, criminal background checks, sex offenders, legal professionals, financial professionals, non-profits businesses, criminal watch lists, legal professionals, money services businesses. Ahrvo covers databases in a vast structure and cover the main sanction lists including a state and province level as well. What makes our system and company unique is that we also have an active cybersecurity overlay to our compliance approach where we are looking in real-time to understand malware feeds and using that information to understand our users. Our system will trigger some type of alert when several people onboarded from specific regions. Ahrvo Comply uses identity document transaction and data management. The identity management is the KYC, KYB, and AML and the document management component is the PDF editor, document OCR, or Optical Character Recognition used to extract information from PDFs and E-signature and file sharing. The Onboarding system verifies who the person is then we exchange some documents with that person. The last component is transaction management which is used for both Fiat and Crypto Assets. Keywords: multi-factor ranking systems on-boarding process client lifecycle identity management document management transaction management data management know your customer know your business anti-money laundering facial recognition biometrics live-ness testing international watch lists domestic watch lists politically exposed persons criminal background checks sex offenders legal professionals financial professionals non-profits businesses criminal watch lists legal professionals money services businesses
If, like me, you can't see, there are quite a few annoying problems that pop up; and they all are due to not being able to see. I'm sure that either of us could make a very long list. A number of little frustrations would be on both of our lists, but there would be some that show up only on one of our lists. We each have our own pet peeves. For me, most of my can't see annoyances can be put into only a few categories. What is it? Where is it? Which one is it? How does it work; and more to the point, how can I get it to work for me? First, let's get some perspective. Everyone has similar annoyances whether or not they can see. Being irritated by this and that now and then is liberally spread around for all of us. It's easy to get the feeling that life has dealt us a worse deal than everyone else, but that's just not true. The world is more accommodating to some of us than to others of us for sure. It is what it is. If we were to make a list of the ten worst limitations we might have, we might think that not being able to see would be at the top of the list, but that's mostly because we haven't experienced the other nine. My point is that coming up short in the seeing department only means that I'll just have to figure out some other way to know what it is, where it is, which one it is and how to make it work for me. Here's the good news. Let's call what, where, which one, and using it the big four – That's the big four annoyances due to not being able to see, of course. I don't have to puzzle out the big four for myself. If you insist on figuring them out for yourself, have at it. For me, I'm happy to know that others have already figured them out so I can just use their strategies and solutions. I'm sure that either of us could likely figure out ways around the big four by ourselves, but why bother? We can just use someone else's strategy, modifying it if necessary. Easy Peasy. The solution to "What is it?" and "Which one is it?" is not complicated. Open the Aira or Be My Eyes app on your smart phone and ask the agent or volunteer to take a look and tell you what it is or which one it is. We discussed those options in the last episode of Blind How. They also may be able to help you to find something that you dropped or just can't find, if you know approximately where it is. You will recall that they are also usually willing to read something for you, if it is not too long or overly private. But there are other options. You won't be surprised to know that those other ways involve apps on your phone, using the phone's camera. Although I don't understand much about how they do what they do, it's usually referred to as OCR or Optical Character Recognition or as A I or Artificial Intelligence. One of the most popular apps like this is called Seeing A I. There are several vision assist apps available to us and they do various tasks with mixed results. They can read, identify money, tell us whether the lights are on or off, identify things around us, help figure out what color something is, identify products, read bar codes, and other things related to providing visual information. How well they will work for you can only be determined by you giving each app a serious try. I think you can try each app for free, but there is a cost if you want to keep using most of the apps. I can tell you that the more you use a particular app, the more effective it will become, as your skill with using it improves. As with other apps, you will need to use your developing skills to find and try out the available visual assistance apps. As a place to start, try Applevis.com to find out about these apps and how to use them. There are also quite a few blindness related podcasts that will add to your explorations. And searching Google for "OCR" and "Blind" is likely to point you in helpful directions. If I'm leaving you short, leaving you annoyed, I already mentioned that I'm not going to hold your hand,
If, like me, you can't see, there are quite a few annoying problems that pop up; and they all are due to not being able to see. I'm sure that either of us could make a very long list. A number of little frustrations would be on both of our lists, but there would be some that show up only on one of our lists. We each have our own pet peeves. For me, most of my can't see annoyances can be put into only a few categories. What is it? Where is it? Which one is it? How does it work; and more to the point, how can I get it to work for me? First, let's get some perspective. Everyone has similar annoyances whether or not they can see. Being irritated by this and that now and then is liberally spread around for all of us. It's easy to get the feeling that life has dealt us a worse deal than everyone else, but that's just not true. The world is more accommodating to some of us than to others of us for sure. It is what it is. If we were to make a list of the ten worst limitations we might have, we might think that not being able to see would be at the top of the list, but that's mostly because we haven't experienced the other nine. My point is that coming up short in the seeing department only means that I'll just have to figure out some other way to know what it is, where it is, which one it is and how to make it work for me. Here's the good news. Let's call what, where, which one, and using it the big four – That's the big four annoyances due to not being able to see, of course. I don't have to puzzle out the big four for myself. If you insist on figuring them out for yourself, have at it. For me, I'm happy to know that others have already figured them out so I can just use their strategies and solutions. I'm sure that either of us could likely figure out ways around the big four by ourselves, but why bother? We can just use someone else's strategy, modifying it if necessary. Easy Peasy. The solution to "What is it?" and "Which one is it?" is not complicated. Open the Aira or Be My Eyes app on your smart phone and ask the agent or volunteer to take a look and tell you what it is or which one it is. We discussed those options in the last episode of Blind How. They also may be able to help you to find something that you dropped or just can't find, if you know approximately where it is. You will recall that they are also usually willing to read something for you, if it is not too long or overly private. But there are other options. You won't be surprised to know that those other ways involve apps on your phone, using the phone's camera. Although I don't understand much about how they do what they do, it's usually referred to as OCR or Optical Character Recognition or as A I or Artificial Intelligence. One of the most popular apps like this is called Seeing A I. There are several vision assist apps available to us and they do various tasks with mixed results. They can read, identify money, tell us whether the lights are on or off, identify things around us, help figure out what color something is, identify products, read bar codes, and other things related to providing visual information. How well they will work for you can only be determined by you giving each app a serious try. I think you can try each app for free, but there is a cost if you want to keep using most of the apps. I can tell you that the more you use a particular app, the more effective it will become, as your skill with using it improves. As with other apps, you will need to use your developing skills to find and try out the available visual assistance apps. As a place to start, try Applevis.com to find out about these apps and how to use them. There are also quite a few blindness related podcasts that will add to your explorations. And searching Google for "OCR" and "Blind" is likely to point you in helpful directions. If I'm leaving you short, leaving you annoyed, I already mentioned that I'm not going to hold your hand,
If, like me, you can't see, there are quite a few annoying problems that pop up; and they all are due to not being able to see. I'm sure that either of us could make a very long list. A number of little frustrations would be on both of our lists, but there would be some that show up only on one of our lists. We each have our own pet peeves. For me, most of my can't see annoyances can be put into only a few categories. What is it? Where is it? Which one is it? How does it work; and more to the point, how can I get it to work for me? First, let's get some perspective. Everyone has similar annoyances whether or not they can see. Being irritated by this and that now and then is liberally spread around for all of us. It's easy to get the feeling that life has dealt us a worse deal than everyone else, but that's just not true. The world is more accommodating to some of us than to others of us for sure. It is what it is. If we were to make a list of the ten worst limitations we might have, we might think that not being able to see would be at the top of the list, but that's mostly because we haven't experienced the other nine. My point is that coming up short in the seeing department only means that I'll just have to figure out some other way to know what it is, where it is, which one it is and how to make it work for me. Here's the good news. Let's call what, where, which one, and using it the big four – That's the big four annoyances due to not being able to see, of course. I don't have to puzzle out the big four for myself. If you insist on figuring them out for yourself, have at it. For me, I'm happy to know that others have already figured them out so I can just use their strategies and solutions. I'm sure that either of us could likely figure out ways around the big four by ourselves, but why bother? We can just use someone else's strategy, modifying it if necessary. Easy Peasy. The solution to "What is it?" and "Which one is it?" is not complicated. Open the Aira or Be My Eyes app on your smart phone and ask the agent or volunteer to take a look and tell you what it is or which one it is. We discussed those options in the last episode of Blind How. They also may be able to help you to find something that you dropped or just can't find, if you know approximately where it is. You will recall that they are also usually willing to read something for you, if it is not too long or overly private. But there are other options. You won't be surprised to know that those other ways involve apps on your phone, using the phone's camera. Although I don't understand much about how they do what they do, it's usually referred to as OCR or Optical Character Recognition or as A I or Artificial Intelligence. One of the most popular apps like this is called Seeing A I. There are several vision assist apps available to us and they do various tasks with mixed results. They can read, identify money, tell us whether the lights are on or off, identify things around us, help figure out what color something is, identify products, read bar codes, and other things related to providing visual information. How well they will work for you can only be determined by you giving each app a serious try. I think you can try each app for free, but there is a cost if you want to keep using most of the apps. I can tell you that the more you use a particular app, the more effective it will become, as your skill with using it improves. As with other apps, you will need to use your developing skills to find and try out the available visual assistance apps. As a place to start, try Applevis.com to find out about these apps and how to use them. There are also quite a few blindness related podcasts that will add to your explorations. And searching Google for "OCR" and "Blind" is likely to point you in helpful directions. If I'm leaving you short, leaving you annoyed, I already mentioned that I'm not going to hold your hand,
Updates that we have been talking about over the past several weeks are rolling out fast and furious, Smart Chips and checklists, and the new Meet UI oh my! Many of these updates can't get here soon enough and we love seeing them show up. Here's a whole bunch of new updates coming down the pipe: Published Releases Enhance Cloud Search results for PDFs containing images with Optical Character Recognition support Gmail exports in Vault now include a new CSV metadata file Create and import documents that contain images above or behind text in Google Docs “Master” view in Google Slides renamed to “Theme Builder” Save photos from Gmail messages directly to Google Photos with a new “Save to Photos” button View more insights on Keep activity with a new API and audit logs Updated rollout information for the new Google Meet user experience, new option to revert to the legacy experience Other Topics Google Career Certificates launched in the UK FuchsiaOS Research shows work profile delivers satisfaction and balance Google Chrome is about to get a lot faster BenQ Launches $999 Google Jamboard Promotion Google's ‘Works With Chromebook' program now certifies monitors Keep it locked here every week for your regular dose of all things Google Workspace! Workspace Recap is the only show dedicated to and discussing all of the changes happening in Google Workspace on a weekly basis, as well as how all these changes affect our users and our businesses. Google Workspace is innovating at a breakneck pace, making it difficult to keep up and keep track. Join us each week as we discuss What's New in Google Workspace, Upcoming Google Workspace releases, and answer your questions. Hit the subscribe button, engage with us on Twitter at @WorkspaceRecap and on our website at workspacerecap.com Episode 22
One of the most useful tools in business is something known as OCR or 'optical character recognition.It allows you to convert an image that has text into a document that can be edited with a word processor.Most scanners have this ability as long as you are successful in getting the software set up and understand how to use it.This also means that you can only perform this task wherever your scanner resides, which could be an issue in some cases.Once again the Internet has come to the rescue with a free OCR tool at http://OnlineOCR.net so you can get it done anywhere in the world.It can extract the text from PDF files as well as an assortment of common image files like JPGs and GIFs.You just upload the file, choose the language it's in and the output format for the editable file to be created.Free and easy is a combination that makes the Online OCR /service a winner!
Vispero Presentation: Michelle Williams will discuss Optical Character Recognition, (OCR), with a low-vision device. Sponsored by Vispero
In an era of “digital first”, still a large fraction of the processed documents exist in printed format. A train ticket, a signed contract, an invoice coming with shipped goods… To cut down on manual handling and automatically processing such documents, the first step is often Optical Character Recognition – the process to extract text from printed pages. Though many technologies to solve this problem have been proposed over decades, they are often unsatisfying in accuracy and runtime. In this podcast we discuss Chargrid-OCR, a solution developed by SAP AI Business Services based on cutting-edge deep learning technology. Thanks to recent advances in algorithms and making use of the most recent hardware, Chargrid-OCR allows to boost accuracy and efficiency of automatic information extraction.
Tesseract (software) From Wikipedia, the free encyclopedia Tesseract is an optical character recognition engine for various operating systems. It is free software, released under the Apache License. Originally developed by Hewlett-Packard as proprietary software in the 1980s, it was released as open source in 2005 and development has been sponsored by Google since 2006. In 2006, Tesseract was considered one of the most accurate open-source OCR engines then available. $ tesseract -l eng english-page.jpg english $ tesseract -l nld dutch-page.jpg dutch $ ls dutch.txt english.txt
Director of Professional Services at TriNmax. Stéphan speaks about TriNmax’s new Optical Character Recognition tool ScanNmax. Learn how this powerful solution is creating substantial ROI and, more importantly, paving the way to continuous improvement and reliability.
Having founded — and led to success — a number of successful startups and GSD Venture Studios, the show will revolve around interviews with thought leaders, bringing them together to speak about trends and directions in global technology and AI. And the first episode will offer a peek into the future of Emotion AI and Going Global, featuring AI serial entrepreneur, Dr. David Yang, CEO and Co-Founder of Yva.ai and Founder of ABBYY. Based in Silicon Valley, David is a member of the Band of Angels and has the most captivating journey that brought him to where he is today. He started his first company, ABBYY, back in 1989 when he was in his 4th year as a student at MIPT. The company became a global success over years — today, ABBYY has over 1,000 employees and is a leading developer of Artificial Intelligence, Content Intelligence, Optical Character Recognition, and Text Analytics software with offices in 11 countries. Thousands of companies and more than 50 million users in 200 countries rely on ABBYY applications and solutions. David has become a leading authority of the use of AI for employee engagement — his current company, Yva.ai, explores new applications of machine learning and AI to revolutionize employee engagement, happiness and productivity in the current context of global companies, remote teams, and increased need for solutions to accommodate the changing landscape of business and people operations. About GSD Venture Studios: We travel the world investing in resilient teams bold enough to #GoGlobal. For too long self-motivated entrepreneurs have navigated the minefield of challenges to launching a global company with very little support. The last thing you should bet on in this situation is an unproven team that you don't trust. GSD Venture Studios travels to every corner of the globe inviting resilient teams to establish partnerships that ensure organizations grow the right way, without games or gimmicks. Unlike traditional investors, we take senior operational (often co-founder) roles in these companies, capitalizing on our trusted reputation, experiences, and network to drive explosive growth. More information can be found at: https://www.gsdvs.com/post/interview-with-derek-everything-you-need-to-know-about-gsd About Gary Fowler: Gary has 30 years of operational, marketing, sales, and executive leadership experience including a $1.35 billion dollar exit and a successful Nasdaq IPO. He has founded 15 companies: DY Investments, Yva.ai, GVA LaunchGurus Venture Fund, GSD Venture Studios, Broadiant, etc. Under his leadership, Yva.ai was named one of the Top 10 AI HR Tech companies globally. Gary was recently named one of the top 10 Most Influential AI Executives to Watch in 2020. He is a writer at Forbes Magazine and published over 60 articles on AI and Technology over the last year. More information can be found at: https://www.gsdvs.com/post/meet-gary-fowler
TMD7 Optical Character Recognition กับดร. อิทธิพันธ์ เมธเศรษฐ OCR หรือที่ย่อมาจาก Optical Character Recognition เป็นเทคโนโลยีในการแปลงรูปภาพของตัวอักษร ให้กลายเป็นข้อมูลที่สามารถนำไปใช้ต่อได้ ปัจจุบัน การทำให้คอมพิวเตอร์เข้าใจตัวอักษรในรูปภาพ จะก้าวล้ำไปขนาดไหน คุณตั้ม ดร.อิทธิพันธ์ เมธเศรษฐ จะมาอธิบายถึงเทคนิคในการแปลงข้อมูลสู่ดิจิตอล ใน EP นี้ คำถาม OCR คืออะไร OCR ใช้ในงานประเภทอะไร ประวัติของ OCR OCR ในยุคปัจจุบันเป็นอย่างไร OCR กับภาษาไทยยากไหม เราจะสู้กับยักษ์ใหญ่อย่างไรดี อนาคตของ OCR จะเป้นอย่างไร ติดต่อสมัครงาน 1948beauty.com ได้ที่ hr@srichand.co.th
TMD7 Optical Character Recognition กับดร. อิทธิพันธ์ เมธเศรษฐ OCR หรือที่ย่อมาจาก Optical Character Recognition เป็นเทคโนโลยีในการแปลงรูปภาพของตัวอักษร ให้กลายเป็นข้อมูลที่สามารถนำไปใช้ต่อได้ ปัจจุบัน การทำให้คอมพิวเตอร์เข้าใจตัวอักษรในรูปภาพ จะก้าวล้ำไปขนาดไหน คุณตั้ม ดร.อิทธิพันธ์ เมธเศรษฐ จะมาอธิบายถึงเทคนิคในการแปลงข้อมูลสู่ดิจิตอล ใน EP นี้ คำถาม OCR คืออะไร OCR ใช้ในงานประเภทอะไร ประวัติของ OCR OCR ในยุคปัจจุบันเป็นอย่างไร OCR กับภาษาไทยยากไหม เราจะสู้กับยักษ์ใหญ่อย่างไรดี อนาคตของ OCR จะเป้นอย่างไร ติดต่อสมัครงาน 1948beauty.com ได้ที่ hr@srichand.co.th
Today's special guest Amine (@aityaakub) People in this Episode Micah Hoffman (@WebBreacher) Matthias Wilson (@mwosint) Lorand Bodo (@LorandBodo) Steven Harris (@nixintel) John TerBush (@thegumshoo) Links to what we discussed TOCP Resource List: https://bit.ly/osintcuriousresources What to do when a Facebook profile is private? https://osintcurio.us/2020/10/19/what-to-do-when-a-facebook-profile-is-private/ 10 Minute Tip on geolocation – part I: https://osintcurio.us/2020/11/01/ten-minute-tip-image-geolocation-part-1/ Bellingcat's OSINT tools: https://docs.google.com/spreadsheets/d/18rtqh8EG2q1xBo2cLNyhIDuK9jrPGwYr9DI2UncoqJQ/edit Resources on mis/disinformation: https://mediamanipulation.org Training session on how to verify images/videos by Jane Lytvynenko: https://www.youtube.com/watch?v=8aMk48O3vpM&feature=youtu.be Geolocating Kim Kardashian: https://vickymochama.medium.com/how-dare-you-kim-kardashians-40th-birthday-an-investigation-766dc879eb23 Guide on how to use Optical Character Recognition: https://www.ghacks.net/2020/10/24/screentranslator-is-an-open-source-tool-that-can-translate-text-from-images/ Finding connections between entities based on text: https://jantegze.medium.com/how-to-find-out-who-owns-my-data-d0c7984ae20f Investigate international phone numbers: https://www.secjuice.com/phone-numbers-investigation-the-open-source-way/ RIAA GitHub projects for downloading YouTube videos https://www.zdnet.com/article/riaa-blitz-takes-down-18-github-projects-used-for-downloading-youtube-videos/ Lorand's blog on how to search social media: https://www.lorandbodo.com/blog/social-media-search-strategies Christina Letaki & OSINTGeek's blog on combining intelligence disciplines: https://osintgeek.de/fcihi/blog/index.html and much more! --- Support this podcast: https://anchor.fm/osintcurious/support
Fotis Fitsilis, Head of the Scientific Service, Hellenic Parliament, interviewed by futurist Trond Arne Undheim. In this conversation, we talked about how parliamentary transparency, steeped in legal informatics, innovation in govtech, open data and ongoing digitization, is slowly inching forward because of innovative initiatives such as the Hellenic OCR Team. OCR stands for Optical Character Recognition. Emerging use cases include access, archiving, analysis, transparency and traceability of the enormous amount of information passing through any national parliament. The market for such application is muc vaster that the 190 or so national parliaments. Virtually any legislative body at any level might be a target, and there might be tens of thousands such governance structures, not counting non-governmental bodies that also have a highly structured governance.My takeaway is that government hypertransparency is still a decade or so away, but the Hellenic Parliament is leading the way, together with the US, UK and Canadian parliaments, as well as a set of countries in Northern Europe. Parliamentary documents are highly specialized texts and making them meaningful for machine analysis is not easy. However, precisely because they are so information rich, the promise of linguistic, political, historical and industrial analysis is great. Hyper transparency is definitely within sight, if not yet within reach.After listening to the episode, check out Fotis' most recent book, the Hellenic OCR Team as well as his social media profile:Imposing regulation on advanced algorithms (Springer, 2019) https://www.springer.com/gp/book/978303027978 Hellenic OCR Team https://hellenicocrteam.gr/Fotis Fitsilis (@fotisfitsilis) https://www.linkedin.com/in/ffitsilis/Fotis Fitsilis webpage https://fitsilis.gr/ The show is hosted by Podbean and can be found at Futurized.co. Additional context about the show, the topics, and our guests, including show notes and a full list of podcast players that syndicate the show can be found at https://trondundheim.com/podcast/. Music: Electricity by Ian Post from the album Magnetism. For more about the host, including media coverage, books and more, see Trond Arne Undheim's personal website (https://trondundheim.com/) as well as the Yegii Insights blog (https://yegii.wpcomstaging.com/). Undheim has published two books this year, Pandemic Aftermath and Disruption Games. To advertise or become a guest on the show, contact the podcast host here. If you like the show, please subscribe and consider rating it five stars.
Mortgage finance data models have revolutionized how the mortgage industry does everything from assess risk to assist borrowers who are having difficulty making their payments. They are used to project interest rates, mortgage rates, house prices, unemployment rates, defaults and prepayments, and other key outputs that determine our business success and viability. But what happens when a global pandemic throws the models out of whack? Two industry experts explore how the industry can best use data as a tool for long-term business growth and preparedness even in the throes of a “black swan” event.
Video Version: https://youtu.be/wyfROwJUW-Y Subscribe here to the newsletter: https://tinyletter.com/sanyambhutani In this episode, Sanyam Bhutani interviews the Computer Vision Guru, Chief at PyImageSearch: Dr. Adrian Rosebrock. This interview is part-2 of Sanyam's blog interview with Adrian. They talk about Adrian's journey into CV and ML. They also discuss the secrets of PyImageSearch HQ and how the amazing tutorials are created. They also talk about Adrian's upcoming OCR Book and the importance of OCR. Links: OCR Book (Indiegogo link): https://www.indiegogo.com/projects/ocr-with-opencv-tesseract-and-python/ PyImageSearch: https://www.pyimagesearch.com Courses and Books by Adrian: https://www.pyimagesearch.com/books-and-courses/ Previous Interview: https://hackernoon.com/interview-with-the-author-of-pyimagesearch-and-computer-vision-practitioner-dr-adrian-rosebrock-e00583a225a0 Follow: Adrian Rosebrock: Sanyam Bhutani: https://twitter.com/bhutanisanyam1 Blog: sanyambhutani.com About: https://sanyambhutani.com/tag/chaitimedatascience/ A show for Interviews with Practitioners, Kagglers & Researchers and all things Data Science hosted by Sanyam Bhutani. You can expect weekly episodes every available as Video, Podcast, and blogposts. If you'd like to support the podcast: https://www.patreon.com/chaitimedatascience Intro track: Flow by LiQWYD https://soundcloud.com/liqwyd #OpenCV #PyImageSearch #ComputerVision
Krisztina has been working as Chief Experience Officer at Anyline since 2016, a SaaS startup that is scaling fast. After completing her management and finance studies, Krisztina entered the world of startups in Vienna, being passionate about promoting innovation and creating opportunities for young entrepreneurs, especially female entrepreneurs. She has been involved in numerous incubator and mentoring programs in Austria, including Techmakers weXcelerate and The Ventury. What you'll hear about in this episode: 1. What is a Chief Experience Officer 2. Insights about working at Anyline 3. What Anyline does 4. How it helps different industries 5. Challenges the company overcame at the very beginning 6. The difference between selling B2B vs B2C 7. What Series A fundraising is like 8. Tips on choosing the right VC investor 9. Coping with changes during the pandemic 10. A perspective on the Eastern European Startup Scene 11. The importance of gender blend for a better future This is a great conversation, enjoy it, and don't forget to subscribe to the podcast
Lukas Kinigadner ist CEO & Mitbegründer von Anyline, einem der derzeit am meisten ausgezeichneten und höchst erfolgreichen europäischen Start-ups auf der Basis künstlicher Intelligenz, dessen Hauptprodukt eine mobile OCR-Lösung für Unternehmen ist. Vor der Gründung von Anyline hat Lukas Kinigadner mehrere Unternehmen gegründet, darunter eine sehr erfolgreiche App-Agentur in Österreich, bei der er bis zur Gründung Anylines CEO war. Anyline ist der führende Spezialist für mobile "OCR" (Optical Character Recognition). Mit Hilfe einer Smartphone-Kamera ist Anyline in der Lage, alle Arten von Text, Codes und Zahlen mit hoher Genauigkeit und in Echtzeit zu erkennen und zu importieren. ----- Hier geht´s zu den einzelnen Abschnitten: - Wer ist Lukas Kinigadner und was ist Anyline? (02:46) - Wie es zur Idee Anyline kam? (7:46) - Anylines Go-to-Market Strategie die ermöglicht hat in 7 Jahren von 0 auf 100 Mitarbeiter zu wachsen (14:39) - Nr. 1 den Lukas Kinigadner von heute dem Anyline Team in Jahr 1 geben würde (24:00) - Wie Lukas Kinigadner zum Unternehmer wurde (30:30) - Top 3 Buchempfehlungen (36:56) Du kannst Lukas Kinigadner hier folgen: Linkedin: https://www.linkedin.com/in/lukas-kinigadner/ Instagram: https://www.instagram.com/kinigadner/ Twitter: https://twitter.com/lukaskinigadner Anyline: https://anyline.com/ Du kannst mir hier folgen: Linkedin: https://www.linkedin.com/in/horst-georg-fuchs/ Apple Podcast: https://podcasts.apple.com/at/podcast/championsclub-podcast/id1488257839?l=en Spotify: https://open.spotify.com/show/0ZeFuNB0pqvwPNi5HigCBZ?si=nW4VitikSAWzoT4mOVAiLg Soundcloud: https://soundcloud.com/horst-georg-fuchs TikTok: http://vm.tiktok.com/yYaPuj/ Facebook: https://www.facebook.com/horstgeorgfuchs Instagram: https://www.instagram.com/horstgeorgfuchs/ Blog: https://horstgeorgfuchs.com/ ----- Warum ich den ChampionsClub Podcast gestartet habe? Ich bin Co-Founder & Chief Operating Officer des Linzer Technologie StartUps Chatvisor. Ich liebe es mich mit erfolgreichen Persönlichkeiten auszutauschen und habe deshalb den "Champions Club" gegründet - einen Success-Podcast in dem ich die erfolgreichsten Unternehmer, Sportler, Musiker, Künstler des Landes interviewe und sie frage was sie erfolgreich gemacht hat.
In his lecture, Alessandro Grazi is going to delineate the main traits of his ongoing research project on Italian Jewish prayer books printed in the Nineteenth Century. The aim of this project is to carry out a digital and conceptual analysis of nineteenth-century Italian prayer books, with the purpose of utilizing them as objects of historical inquiry. The tools I will use to carry out this analysis consist of an inventory and digitization of these prayer books, in order to enable a digital analysis with OCR software (Optical Character Recognition). Prayer books encompass every aspect of Jewish life, from everyday prayers to the special occasions of the High Holidays. For this reason, they are the most frequently printed book in Judaism. In spite of their prominence in Jewish life, they have received very little academic attention, because they have been considered as stable factors, unworthy of analyses of its dynamics. Indeed, it is true that prayer books maintained a certain uniformity in space and time, but the small changes of the different editions can actually represent substantial changes in the political and cultural perception of a specific Jewry, in a specific place and time. The OCR is used to single out and address exactly these variations, with the purpose of answering the following questions: How do materiality and spirituality relate to each other? Can we establish changing patterns relating to siddurim and mahzorim as religious/sacred objects over time? How do prayer books attest to the construction of their owners' Jewish identities? Miraeus Lecture op 2 oktober 2019 in de Erfgoedbibliotheek Hendrik Conscience. Meer over de Erfgoedbibliotheek Hendrik Conscience? Website – www.consciencebibliotheek.be Facebook – www.facebook.com/consciencebibliotheek Twitter – www.twitter.com/ehcantwerp
Optische Zeichenerkennung (engl. abgekürzt OCR) ist der Teil der Bildverarbeitung, der selbst durch der Einführung von CoreML und Vision nicht einfacher wurde. Das Werkzeug der Wahl stellt hierfür immer noch das über 20 Jahre alte Tesseract dar. Der Vortrag bietet eine praxisorientierte Einführung in der Anwendung von Tesseract auf dem iPhone. Session 4, Samstag, Terrassensaal, Macoun 2018
On this episode of the ACB Advocacy Update Podcast, Clark Rachfal is joined by Matt Ater to answer the question everyone is asking: “Who is Vispero?” Matt explains that ACB members most certainly know Vispero through their products and services offered by: Enhanced Vision, Freedom Scientific, Optelec, and the Paciello Group. Clark and Matt conclude the conversation by teasing some, but not all, of the special announcements and promotions that Vispero will have at the ACB 58th annual convention in Rochester, NY. To learn more about Vispero, visit: www.vispero.com. To register for the ACB annual convention, visit: www.acbconvention.org. And, please share your ideas for future podcasts with us at: advocacy@acb.org. Transcript of the Advocacy Update Podcast: Automated: 00:02 You are listening to the ACB Advocacy Update. Clark Rachfal: 00:12 Hello everyone and welcome to another edition of the ACB Advocacy Update Podcast. My name is Clark Rachfal. I'm the Director of Advocacy in Governmental Affairs for the American Council of the Blind, and today it's just me. Clair is out in San Rafael, California at Guide Dogs for the Blind, training with her new potential guide dog. If you'd like to learn more about what it's like going to a guide dog school and training with a dog, you can check out the Facebook Live video that Claire just did and that is on the American Council of the Blind Facebook page. Today we are joined by a friend of ACB who works in the accessible technology space, and that is Matt Ater, with Vispero. Say hello, Matt. Matt Ater: 01:14 Well, good afternoon, Clark. How are you doing today? Clark Rachfal: 01:17 Doing well. And yourself? Matt Ater: 01:19 I am doing wonderful. It's a beautiful day outside. Of course when people listen to us, you never know what the weather's going to be like, but life is good. Clark Rachfal: 01:28 That's great. I know a lot of our listeners are excited for the role that Vispero's going to play at the ACB Annual Convention in Rochester, and we'll certainly get to those activities here in a bit but, Matt, why don't you share with the listeners a little bit about yourself and your background? Matt Ater: 01:49 Sure. So I've been in the, I'll start with kind of the assistive technology field, prior to accessibility, but assistive technology field since I guess 25 years now. I've graduated from the University of Alabama with broadcasting degree and came back up to the DC area and decided that I wanted to go into more of the training and consulting field and spent a few years training federal employees around the country on how to use screen readers at jobs, teaching them how to use braille displays. I think government agencies, video magnifiers, large-print software, things of that nature. Matt Ater: 02:36 I did that for a couple of years, then went to go work for a nonprofit in Washington DC running the assistive technology department where we did a lot of training of end users, again, across the United States, so that was five years of my career. I did that. And then in early 2000s I did a little bit of a stint in working with the product lines and then eventually jumped into running government contracts for... I did about six years of running a project for the Social Security Administration, running their assistive technology support services. Which included installing equipment, training the users, configuring the software, deploying the software, providing a help desk, full-level support for any of the employees within that agency. Matt Ater: 03:41 And I jumped out of assistive technology for a few years to just kind of learn IT services and then landed into accessibility for four years. I joined Vispero, at that time Freedom Scientific, and I'll give a little background on who Vispero is in a few. But I joined Freedom Scientific in 2014 to start a consulting division for Freedom Scientific. They found that they had a lot of customers who were in corporate environments needing support and training and configuration and customization and scripting and all of these kinds of things so basically we started a group to support those larger customers to make sure that software was working right when people went to work. Matt Ater: 04:34 Eventually, after a year, I started getting more into the accessibility side of it and a started with two employees and grew to about 25 employees and then later we acquired another company which added another 40 employees and then another year bought another company that had another 10 employees and got to a point where I said, "Well, it's time to change again." So I'm still with Vispero but I moved back, not running the consulting practice now and more helping large enterprises look at the total package when it comes to all of our product lines and brands within the Vispero family of brands. So that's kind of the last 25 years wrapped up into a few minutes. Clark Rachfal: 05:29 That's fascinating, Matt. Do you have a history as an assistive technology user, especially at your time at the University of Alabama and throughout your career? Matt Ater: 05:40 Boy, it's a flashback when you think about going to college, pre-Windows. I was born with a condition called hydrocephalus, water on the brain, and when I was six years old the water pressure cut off blood supply to the optic nerves so I've lost most of my vision in my left eye and my right eye is about 26/100 tunnel vision. So I am a screen reader user today. It's funny, I've always told people my vision didn't get worse as time went on, technology just got better to the point that I became lazy and wanted to listen instead of see the screen. Matt Ater: 06:24 I can use large print but it takes a lot of time to read it and it's tiring on the eyes and so I use screen readers and braille at this point. I carry a handheld magnifier in my bag and I carry a braille display with me everywhere I go to type into my phone. And I have large-print software on the computer as well as a screen reader but from the day-to-day I would rather listen to the computer than I would try to see it with my eyes. Clark Rachfal: 06:56 Yeah. I think a lot of people that have low vision or deteriorating vision probably have a similar story. So for me, personally, I have Leber's congenital amaurosis and I started out with large print and magnifiers, then moved to CCTVs. My introduction to accessibility software was ZoomText and then ZoomText Level 2 with speech and now JAWS. So I'm very familiar with those products in the Freedom Scientific portfolio. But that's only one aspect of the work that Vispero is doing now. I think a lot of our listeners are probably familiar with Freedom Scientific but is there anything new going on with Freedom Scientific, whether that's JAWS, Fusion, ZoomText or anything else? Matt Ater: 07:48 Yeah. I definitely can dive into that. I think it would be great for me to kind of break down what Vispero is because a couple of years ago we were sold and then acquired and merged with Optelec and then eventually some other companies and I'll go through all of them. So I think everybody's probably been confused with all the name changes. Clark Rachfal: 08:13 Sure. Matt Ater: 08:17 Think of Vispero as more of a holding company. It's somewhere that deals with our dealer channels and things of that nature. But most customers we have have relationships with our actual companies and brands. And you just said that most people are familiar with Freedom Scientific because of JAWS and ZoomText and Focus Braille Displays and RUBY handheld magnifiers and lots of other stuff with Fusion and so on. And I think with every person, they have their preference in terms of what brand they feel comfortable with. Matt Ater: 08:56 So in this family of companies we have the four brands of Freedom Scientific, which we just ran through the majority of those products. Then Optelec, which is primarily video magnification. They do have a standalone scan-and-read system and they have traditional handheld magnifiers, as they call them, professional products that are mostly sold through the doctor channels. And then primarily you're talking about things like the ClearView. I'll talk about the ClearView GO in a little bit. Compact handheld magnifiers, the Compact 6 and so on. Matt Ater: 09:42 And then the other hardware company that's part of this family is called Enhanced Vision. They're based in Huntington Beach, California. They're, again, worldwide and the product lines are things like Merlin, Jordy. They, of course, have the Pebble handheld and some other things like that. When you look at all of the products, they're very similar in nature but have a different maybe look and feel. And probably like going to try on different shirts, and you find a shirt that fits you. This technology is very personal to people. Matt Ater: 10:27 As we know with braille cells and we know with large-print devices, and even with screen readers with voices, I'm perfectly fine using Eloquence, like you are, but the next person wants to use Vocalizer because it's more soothing to them listening to it. And so if you look at those three brands, and I'll get to the fourth in a minute, what you're talking about is three companies who make very similar hardware. The buttons are slightly different in each product. The features are primarily the same. But the buttons are different, the color may be slightly different. The shape and size of the screen may be slightly different. Matt Ater: 11:09 And we'll continue to keep those brands because they're very unique to the markets they fit. The distribution channel that is across Vispero family of companies is unmatched in this space. A dealer in Texas covers certain products and the guy in Minneapolis covers different products and there may be a different dealer, but they may hit different customer bases. And that's why they can still be multiple brands within a family of products is because they have different customers. And when you think about the number of people who are buying direct from us, it's small in numbers compared to the numbers of people who are buying from the local channels. Matt Ater: 12:00 The fourth company is called the Paciello Group and this is the one I mentioned that a couple of years ago we acquired and it was really to boost the accessibility services that Freedom Scientific was doing and then later we also acquired a company called Interactive Accessibility and so the three companies consulting practices are all merged into one called the Paciello Group and we can shorten that and just call it TPG. Let's just keep it simple because it's easier, right? Matt Ater: 12:38 The neat thing about this is that it's very complementary to selling software. Because we have customers all around the world who are challenged with accessibility issues and sometimes people say, "Well, it's because JAWS doesn't do something right." And there's always a chance that that can happen. But at the same time, it's a lot to do with whether or not people code things correctly. So this is why it's very complementary to the software side is because we get to, now, when people have concerns or issues and whether it's a website you're trying to buy shoes on or a kiosk you're trying to access and work with, obviously you may be using JAWS on that or ZoomText or some other product. But now we have the consultants who actually can work with those companies to solve their problems. Clark Rachfal: 13:36 So, Matt, what makes TPG, or the Paciello Group, different from other accessibility consultants for websites, whether that's web accessibility standards or 508 compliance within the government? There's a lot of companies that say that they can do accessibility but it seems like very few actually can. So how does the Paciello Group go about it? Matt Ater: 14:04 So, there's a couple of things. It's a mix of products and people. I think we have some of the smartest people in the field. The folks that are working at TPG have been in this quite a long time, they've helped write a lot of the standards. They understand stuff. Additionally, we have a very strong what we call a user experience background. A lot of people refer to it as UX. I've always said that we're so focused on compliance rather than usability and at some point don't we need to be focused on whether or not people can perform tasks rather than compliance? Matt Ater: 14:43 Compliance is checking a box. But can actually people use your product? That's different. And I think that's what TPG gets right is that we're not just about compliance, we're also making sure that people can use what they built. It's interesting, TPG, companies worldwide, folks in several countries, the majority of the work is in the US and some in Europe and some in Canada. But the kinds of people we bring in, it's about the people and that's really what it comes down to is people make up consulting. And really good consultants, it's amazing, not amazing because I know these folks, but it's great to hear from customers about how great the services have been. Matt Ater: 15:43 There's a company we've been working with recently who people come to us a lot of times because we own JAWS and ZoomText and so they assume that we can fix it because of that rather than helping them fix the code. And what I love the most is watching the large number of employers working with us not for necessarily just working in external websites where people can buy goods, but they're concerned about whether or not their applications can work so that a person who's blind or low vision or any other disability could actually work at that company. Matt Ater: 16:27 And I think that's the most powerful thing that we can bring to the table is that if an employer needs something to work on the job, what better company than the one who makes the screen reader, and the large-print software, to be able to tap into that resources. And even though Freedom Scientific and TPG are separate companies, we still have reach back into them to solve problems. And this other company, they had 50 low vision and blind employees who were being impacted by inaccessible applications so we're in there installing JAWS and ZoomText and things like that and training the users. But we recognized we needed accessibility help and we brought that in from TPG to solve the problems. And that's when it's powerful. Clark Rachfal: 17:13 Yeah. That's great that employers are able to invest in their employees and make sure that they not only have the productivity tools that they need to be successful but that they optimize the work setting for those tools so that their employees can be highly productive and succeed at their work. One of the other companies that you mentioned, I'd like you to talk a little bit more about, and that's Optelec. Can you talk a little bit about the product offerings within that portfolio? Matt Ater: 17:48 Yes. So the three main products right now, one's called ClearView. That's a desktop magnifier, obviously. You mentioned you've used them before. They called then CCTVs back when you and I were younger, right? Clark Rachfal: 18:03 Mm-hmm (affirmative). Matt Ater: 18:05 Back in the day when they were wood-paneled and things like that. Yeah. Today the ClearView C with speech, it's pretty cool because it does both the magnification but if your eyes get tired during the day or you just need a little help, you can touch the screen in the bottom corner and it actually becomes an OCR product, Optical Character Recognition. So it can take a picture of something and read it back to you. Clark Rachfal: 18:36 Oh, wow. Matt Ater: 18:36 It can do it in large print, change the color, change the font, whatever you need to do to make it easier to read it. And of course that's the kind of Cadillac, it's the highest end, it's the biggest unit, it's big screen, that kind of stuff. And you'll see it in VAs today, you'll it in libraries, different places like that, and of course end users as well. Matt Ater: 19:03 The ClearView GO is a brand-new product which we'll have at the ACB Convention this summer. It's a foldable CCTV or video magnifier that you can carry with you. I'm not sure the weight. I guess I should probably know all the stats, but just go to the table and ask them. It folds up and so it's great for schools. It has a distance camera so a student could sit at a desk and go to read the chalkboard or the blackboard or the whiteboard or the smart board or whatever board they're using today. I said I would want to use it. I'm not even in school any more. I don't plan to go back to school. But just the fact that it's a transportable product; it's pretty cool that I can actually carry it around. Matt Ater: 19:59 There is a ClearView speech device that does OCR, and it's kind of like a small... I'm trying to think of what would be a good example of the shape or size. It's not much bigger than a shoebox on its end. And of course it can take a picture of something and read it to you. Traditional kind of OCR with different voices and such. Matt Ater: 20:26 And then the Compact 6 is a touch screen, six inch, handheld camera that you can carry around and be able to read print, that also does OCR. So, once again, I think it's not uncommon for people with low vision is their eyes get tired during the day to want to have something read it to you. So you can just touch the screen, hit a button, and then it just reads the document to you, whatever it sees in its camera. Clark Rachfal: 20:58 That's great. Thanks, Matt. I know that these are products that a lot of ACB members, whether they already have or are losing their vision due to diabetes and diabetic retinopathy or, for our older members, if they're losing their vision due to macular degeneration or some other either age-related or degenerative condition, these low-vision devices provide a lot of services. One of the main benefits of them is that with the video capabilities and the OCR capabilities, even as your vision deteriorates, this is equipment that will remain useful over time. Ever since 2013, ACB's been working to introduce legislation that would provide for Medicare and Medicaid coverage for low-vision devices such as these. Matt Ater: 21:55 I think it's amazing to me that we're the last country in the world that won't pay for things out of insurance or some other form. This type of technology for blind and low vision. They do it with other disabilities but just not blind and low vision. Clark Rachfal: 22:11 Yeah. And it was only recently that white canes became classified as durable medical equipment. So hopefully we can make progress here on this issue so that low-vision devices and remove the eyeglass exclusion that's in place at the Centers for Medicare and Medicaid Services so that these devices as well as eyeglasses and contacts can be classified as durable medical equipment. Clark Rachfal: 22:41 So you highlighted for us a lot of companies, brands, and products that are under the umbrella of Vispero. And I know that here in two weeks or so you'll be involved with the M-Enabling Summit, which our listeners are familiar with because we had a guest, not from Aerosmith but from Leonard Cheshire, Steve Tyler, come on and talk about... ICT and the M-Enabling Summit. What role will Vispero be playing at M-Enabling? Matt Ater: 23:19 We're going to have people attending the show this year and kind of exploring the different sessions. We have different relationships throughout the industry because of obviously our product lines and our accessibility, so we'll obviously be there as well to visit with our customers, talk about some of the accessibility things they're going through today. Obviously show some of the new tech that we have coming out, as well. I think that it's been nice to have a conference that's in the DC area. I think it's good to bring government into things, which is one of the things that happens here at this conference, as well. Clark Rachfal: 24:12 I agree. It's great to have a conference here in front of companies and policy makers and it sounds like it'll be a great turnout for the M-Enabling Summit. But I'm glad that you're saving all of the big guns for the ACB Annual Convention, which is in Rochester, New York, this summer, July 5th through 12th. And also thanks to Vispero for being a diamond-level sponsor of the ACB convention. And you guys are hosting an event and will be giving a presentation at the convention. Can you talk a little bit about the session that your colleague will be hosting, I believe, the morning of July 7th? Matt Ater: 24:56 Yeah. I actually think show's the 6th. It's on Saturday. Whatever day Saturday is. I'm off on my days. So that would be the 6th, I think. Clark Rachfal: 25:09 Yeah, you're correct. Matt Ater: 25:10 Yeah, Douglas Gerry's going to do a presentation on our software and, by the way, the first 50 people who attend it... Let's see what it says here. They'll have a 50% discount on our home software licenses and for those people who don't know about the home software licenses, this was a big deal that we did this year. We put in some new technology that allowed us to sell licenses online and basically if you're going to use it for home use, you can get JAWS I think it's for $90 and ZoomText for $80. And it lasts for one year. So it's a subscription-based license, it's not a perpetual license. But at the same time it's less than what you would pay for an SMA if you were paying for an SMA every two years. Matt Ater: 26:04 So this is to make sure that more people at home get access to JAWS and ZoomText and so, once again, when Douglas does his presentation, the first 50 people who come will get a coupon for it that will allow them to get 50% off, and they have to use it before the end of September. I'm not sure the exact date but it'll be on the document. So just make sure that if you get one of those, don't let it expire because it's worth a savings of $45 or $40. Matt Ater: 26:39 So what is Douglas going to show? So I would say that one of the neat features is a new feature came out with JAWS that's part of JAWS and Fusion called Picture Smart. And this allows you to take any picture that's in your photo library on your computer or on the web or in a document and actually have JAWS figure out what it is and describe it to you. Very similar to what you may get on Facebook or you may get on your iPhone, or you may use another products like Seeing AI to determine what a picture is. Matt Ater: 27:14 Well, now it's built into your Windows PC with JAWS. So if you need to figure out what a picture is, you can just do a application's key, which is Shift+F10 as well as another key for it, when you're highlighted on the picture in the folder on your computer, and then, say, recognize with Picture Smart. I think there's also a keystroke for it. But if anybody can remember all the keystrokes, it's not going to be me. Clark Rachfal: 27:43 Yeah. And I hope Doug doesn't steal all your thunder because then you will be presenting in front of the general session at the ACB Convention as well. Matt Ater: 27:53 Yeah, exactly. I'm excited about that. I think it's Tuesday morning that I get to come and talk and so I'm very excited about it. I'll obviously talk about new things that are happening with the company, probably, again, go a little bit over who Vispero is. Half the people don't even know how do you spell it, how do you pronounce it? There's probably lots of ways to do that. But just so everybody knows, it's www.vispero.com. In fact, if you want to know more about what we're doing, one of the things we also did is we released a video recently and it's on the Vispero homepage and it has audio description as well as captioning and you can sit down and watch a good video on some of our user stories. So it's pretty cool. Clark Rachfal: 28:45 Matt, thank you so much for joining us today. I know that you and Vispero will be very popular at the ACB Convention, especially in the Exhibit Hall. I'm sure you'll get a lot of people coming up to you asking you about products, they'll want demonstrations, hands-on testing and all that good stuff, so thank you so much for your time. Matt Ater: 29:07 Yeah. And if I can, I'll just give you two more specials at the show just so people know. There'll be 20% off of the home licenses at the booth, so if you don't get those 50% off licenses, you can get the 20% off. And then we're going to have 20% off all hardware. So if you need a new braille display, a new video magnifier or a handheld, any of the technology we build that's hardware of any of our brands, then you can get those as well at a 20% discount. So definitely come by and see us. Clark Rachfal: 29:42 That's fabulous. Thank you for doing that for the ACB members and those in attendance at the Annual Convention. Everyone just remember that the early registration for the ACB Convention runs through June 23rd and you can register at acbconvention.org. That's www.acbconvention.org. So, again, Matt, thank you so much for joining us on the Advocacy Update Podcast. We look forward to seeing you in Rochester. Matt Ater: 30:14 Take care.
On this episode of the ACB Advocacy Update Podcast, Clark Rachfal is joined by Matt Ater to answer the question everyone is asking: “Who is Vispero?” Matt explains that ACB members most certainly know Vispero through their products and services offered by: Enhanced Vision, Freedom Scientific, Optelec, and the Paciello Group. Clark and Matt conclude the conversation by teasing some, but not all, of the special announcements and promotions that Vispero will have at the ACB 58th annual convention in Rochester, NY. To learn more about Vispero, visit: www.vispero.com. To register for the ACB annual convention, visit: www.acbconvention.org. And, please share your ideas for future podcasts with us at: advocacy@acb.org. Transcript of the Advocacy Update Podcast: Automated: 00:02 You are listening to the ACB Advocacy Update. Clark Rachfal: 00:12 Hello everyone and welcome to another edition of the ACB Advocacy Update Podcast. My name is Clark Rachfal. I'm the Director of Advocacy in Governmental Affairs for the American Council of the Blind, and today it's just me. Clair is out in San Rafael, California at Guide Dogs for the Blind, training with her new potential guide dog. If you'd like to learn more about what it's like going to a guide dog school and training with a dog, you can check out the Facebook Live video that Claire just did and that is on the American Council of the Blind Facebook page. Today we are joined by a friend of ACB who works in the accessible technology space, and that is Matt Ater, with Vispero. Say hello, Matt. Matt Ater: 01:14 Well, good afternoon, Clark. How are you doing today? Clark Rachfal: 01:17 Doing well. And yourself? Matt Ater: 01:19 I am doing wonderful. It's a beautiful day outside. Of course when people listen to us, you never know what the weather's going to be like, but life is good. Clark Rachfal: 01:28 That's great. I know a lot of our listeners are excited for the role that Vispero's going to play at the ACB Annual Convention in Rochester, and we'll certainly get to those activities here in a bit but, Matt, why don't you share with the listeners a little bit about yourself and your background? Matt Ater: 01:49 Sure. So I've been in the, I'll start with kind of the assistive technology field, prior to accessibility, but assistive technology field since I guess 25 years now. I've graduated from the University of Alabama with broadcasting degree and came back up to the DC area and decided that I wanted to go into more of the training and consulting field and spent a few years training federal employees around the country on how to use screen readers at jobs, teaching them how to use braille displays. I think government agencies, video magnifiers, large-print software, things of that nature. Matt Ater: 02:36 I did that for a couple of years, then went to go work for a nonprofit in Washington DC running the assistive technology department where we did a lot of training of end users, again, across the United States, so that was five years of my career. I did that. And then in early 2000s I did a little bit of a stint in working with the product lines and then eventually jumped into running government contracts for... I did about six years of running a project for the Social Security Administration, running their assistive technology support services. Which included installing equipment, training the users, configuring the software, deploying the software, providing a help desk, full-level support for any of the employees within that agency. Matt Ater: 03:41 And I jumped out of assistive technology for a few years to just kind of learn IT services and then landed into accessibility for four years. I joined Vispero, at that time Freedom Scientific, and I'll give a little background on who Vispero is in a few. But I joined Freedom Scientific in 2014 to start a consulting division for Freedom Scientific. They found that they had a lot of customers who were in corporate environments needing support and training and configuration and customization and scripting and all of these kinds of things so basically we started a group to support those larger customers to make sure that software was working right when people went to work. Matt Ater: 04:34 Eventually, after a year, I started getting more into the accessibility side of it and a started with two employees and grew to about 25 employees and then later we acquired another company which added another 40 employees and then another year bought another company that had another 10 employees and got to a point where I said, "Well, it's time to change again." So I'm still with Vispero but I moved back, not running the consulting practice now and more helping large enterprises look at the total package when it comes to all of our product lines and brands within the Vispero family of brands. So that's kind of the last 25 years wrapped up into a few minutes. Clark Rachfal: 05:29 That's fascinating, Matt. Do you have a history as an assistive technology user, especially at your time at the University of Alabama and throughout your career? Matt Ater: 05:40 Boy, it's a flashback when you think about going to college, pre-Windows. I was born with a condition called hydrocephalus, water on the brain, and when I was six years old the water pressure cut off blood supply to the optic nerves so I've lost most of my vision in my left eye and my right eye is about 26/100 tunnel vision. So I am a screen reader user today. It's funny, I've always told people my vision didn't get worse as time went on, technology just got better to the point that I became lazy and wanted to listen instead of see the screen. Matt Ater: 06:24 I can use large print but it takes a lot of time to read it and it's tiring on the eyes and so I use screen readers and braille at this point. I carry a handheld magnifier in my bag and I carry a braille display with me everywhere I go to type into my phone. And I have large-print software on the computer as well as a screen reader but from the day-to-day I would rather listen to the computer than I would try to see it with my eyes. Clark Rachfal: 06:56 Yeah. I think a lot of people that have low vision or deteriorating vision probably have a similar story. So for me, personally, I have Leber's congenital amaurosis and I started out with large print and magnifiers, then moved to CCTVs. My introduction to accessibility software was ZoomText and then ZoomText Level 2 with speech and now JAWS. So I'm very familiar with those products in the Freedom Scientific portfolio. But that's only one aspect of the work that Vispero is doing now. I think a lot of our listeners are probably familiar with Freedom Scientific but is there anything new going on with Freedom Scientific, whether that's JAWS, Fusion, ZoomText or anything else? Matt Ater: 07:48 Yeah. I definitely can dive into that. I think it would be great for me to kind of break down what Vispero is because a couple of years ago we were sold and then acquired and merged with Optelec and then eventually some other companies and I'll go through all of them. So I think everybody's probably been confused with all the name changes. Clark Rachfal: 08:13 Sure. Matt Ater: 08:17 Think of Vispero as more of a holding company. It's somewhere that deals with our dealer channels and things of that nature. But most customers we have have relationships with our actual companies and brands. And you just said that most people are familiar with Freedom Scientific because of JAWS and ZoomText and Focus Braille Displays and RUBY handheld magnifiers and lots of other stuff with Fusion and so on. And I think with every person, they have their preference in terms of what brand they feel comfortable with. Matt Ater: 08:56 So in this family of companies we have the four brands of Freedom Scientific, which we just ran through the majority of those products. Then Optelec, which is primarily video magnification. They do have a standalone scan-and-read system and they have traditional handheld magnifiers, as they call them, professional products that are mostly sold through the doctor channels. And then primarily you're talking about things like the ClearView. I'll talk about the ClearView GO in a little bit. Compact handheld magnifiers, the Compact 6 and so on. Matt Ater: 09:42 And then the other hardware company that's part of this family is called Enhanced Vision. They're based in Huntington Beach, California. They're, again, worldwide and the product lines are things like Merlin, Jordy. They, of course, have the Pebble handheld and some other things like that. When you look at all of the products, they're very similar in nature but have a different maybe look and feel. And probably like going to try on different shirts, and you find a shirt that fits you. This technology is very personal to people. Matt Ater: 10:27 As we know with braille cells and we know with large-print devices, and even with screen readers with voices, I'm perfectly fine using Eloquence, like you are, but the next person wants to use Vocalizer because it's more soothing to them listening to it. And so if you look at those three brands, and I'll get to the fourth in a minute, what you're talking about is three companies who make very similar hardware. The buttons are slightly different in each product. The features are primarily the same. But the buttons are different, the color may be slightly different. The shape and size of the screen may be slightly different. Matt Ater: 11:09 And we'll continue to keep those brands because they're very unique to the markets they fit. The distribution channel that is across Vispero family of companies is unmatched in this space. A dealer in Texas covers certain products and the guy in Minneapolis covers different products and there may be a different dealer, but they may hit different customer bases. And that's why they can still be multiple brands within a family of products is because they have different customers. And when you think about the number of people who are buying direct from us, it's small in numbers compared to the numbers of people who are buying from the local channels. Matt Ater: 12:00 The fourth company is called the Paciello Group and this is the one I mentioned that a couple of years ago we acquired and it was really to boost the accessibility services that Freedom Scientific was doing and then later we also acquired a company called Interactive Accessibility and so the three companies consulting practices are all merged into one called the Paciello Group and we can shorten that and just call it TPG. Let's just keep it simple because it's easier, right? Matt Ater: 12:38 The neat thing about this is that it's very complementary to selling software. Because we have customers all around the world who are challenged with accessibility issues and sometimes people say, "Well, it's because JAWS doesn't do something right." And there's always a chance that that can happen. But at the same time, it's a lot to do with whether or not people code things correctly. So this is why it's very complementary to the software side is because we get to, now, when people have concerns or issues and whether it's a website you're trying to buy shoes on or a kiosk you're trying to access and work with, obviously you may be using JAWS on that or ZoomText or some other product. But now we have the consultants who actually can work with those companies to solve their problems. Clark Rachfal: 13:36 So, Matt, what makes TPG, or the Paciello Group, different from other accessibility consultants for websites, whether that's web accessibility standards or 508 compliance within the government? There's a lot of companies that say that they can do accessibility but it seems like very few actually can. So how does the Paciello Group go about it? Matt Ater: 14:04 So, there's a couple of things. It's a mix of products and people. I think we have some of the smartest people in the field. The folks that are working at TPG have been in this quite a long time, they've helped write a lot of the standards. They understand stuff. Additionally, we have a very strong what we call a user experience background. A lot of people refer to it as UX. I've always said that we're so focused on compliance rather than usability and at some point don't we need to be focused on whether or not people can perform tasks rather than compliance? Matt Ater: 14:43 Compliance is checking a box. But can actually people use your product? That's different. And I think that's what TPG gets right is that we're not just about compliance, we're also making sure that people can use what they built. It's interesting, TPG, companies worldwide, folks in several countries, the majority of the work is in the US and some in Europe and some in Canada. But the kinds of people we bring in, it's about the people and that's really what it comes down to is people make up consulting. And really good consultants, it's amazing, not amazing because I know these folks, but it's great to hear from customers about how great the services have been. Matt Ater: 15:43 There's a company we've been working with recently who people come to us a lot of times because we own JAWS and ZoomText and so they assume that we can fix it because of that rather than helping them fix the code. And what I love the most is watching the large number of employers working with us not for necessarily just working in external websites where people can buy goods, but they're concerned about whether or not their applications can work so that a person who's blind or low vision or any other disability could actually work at that company. Matt Ater: 16:27 And I think that's the most powerful thing that we can bring to the table is that if an employer needs something to work on the job, what better company than the one who makes the screen reader, and the large-print software, to be able to tap into that resources. And even though Freedom Scientific and TPG are separate companies, we still have reach back into them to solve problems. And this other company, they had 50 low vision and blind employees who were being impacted by inaccessible applications so we're in there installing JAWS and ZoomText and things like that and training the users. But we recognized we needed accessibility help and we brought that in from TPG to solve the problems. And that's when it's powerful. Clark Rachfal: 17:13 Yeah. That's great that employers are able to invest in their employees and make sure that they not only have the productivity tools that they need to be successful but that they optimize the work setting for those tools so that their employees can be highly productive and succeed at their work. One of the other companies that you mentioned, I'd like you to talk a little bit more about, and that's Optelec. Can you talk a little bit about the product offerings within that portfolio? Matt Ater: 17:48 Yes. So the three main products right now, one's called ClearView. That's a desktop magnifier, obviously. You mentioned you've used them before. They called then CCTVs back when you and I were younger, right? Clark Rachfal: 18:03 Mm-hmm (affirmative). Matt Ater: 18:05 Back in the day when they were wood-paneled and things like that. Yeah. Today the ClearView C with speech, it's pretty cool because it does both the magnification but if your eyes get tired during the day or you just need a little help, you can touch the screen in the bottom corner and it actually becomes an OCR product, Optical Character Recognition. So it can take a picture of something and read it back to you. Clark Rachfal: 18:36 Oh, wow. Matt Ater: 18:36 It can do it in large print, change the color, change the font, whatever you need to do to make it easier to read it. And of course that's the kind of Cadillac, it's the highest end, it's the biggest unit, it's big screen, that kind of stuff. And you'll see it in VAs today, you'll it in libraries, different places like that, and of course end users as well. Matt Ater: 19:03 The ClearView GO is a brand-new product which we'll have at the ACB Convention this summer. It's a foldable CCTV or video magnifier that you can carry with you. I'm not sure the weight. I guess I should probably know all the stats, but just go to the table and ask them. It folds up and so it's great for schools. It has a distance camera so a student could sit at a desk and go to read the chalkboard or the blackboard or the whiteboard or the smart board or whatever board they're using today. I said I would want to use it. I'm not even in school any more. I don't plan to go back to school. But just the fact that it's a transportable product; it's pretty cool that I can actually carry it around. Matt Ater: 19:59 There is a ClearView speech device that does OCR, and it's kind of like a small... I'm trying to think of what would be a good example of the shape or size. It's not much bigger than a shoebox on its end. And of course it can take a picture of something and read it to you. Traditional kind of OCR with different voices and such. Matt Ater: 20:26 And then the Compact 6 is a touch screen, six inch, handheld camera that you can carry around and be able to read print, that also does OCR. So, once again, I think it's not uncommon for people with low vision is their eyes get tired during the day to want to have something read it to you. So you can just touch the screen, hit a button, and then it just reads the document to you, whatever it sees in its camera. Clark Rachfal: 20:58 That's great. Thanks, Matt. I know that these are products that a lot of ACB members, whether they already have or are losing their vision due to diabetes and diabetic retinopathy or, for our older members, if they're losing their vision due to macular degeneration or some other either age-related or degenerative condition, these low-vision devices provide a lot of services. One of the main benefits of them is that with the video capabilities and the OCR capabilities, even as your vision deteriorates, this is equipment that will remain useful over time. Ever since 2013, ACB's been working to introduce legislation that would provide for Medicare and Medicaid coverage for low-vision devices such as these. Matt Ater: 21:55 I think it's amazing to me that we're the last country in the world that won't pay for things out of insurance or some other form. This type of technology for blind and low vision. They do it with other disabilities but just not blind and low vision. Clark Rachfal: 22:11 Yeah. And it was only recently that white canes became classified as durable medical equipment. So hopefully we can make progress here on this issue so that low-vision devices and remove the eyeglass exclusion that's in place at the Centers for Medicare and Medicaid Services so that these devices as well as eyeglasses and contacts can be classified as durable medical equipment. Clark Rachfal: 22:41 So you highlighted for us a lot of companies, brands, and products that are under the umbrella of Vispero. And I know that here in two weeks or so you'll be involved with the M-Enabling Summit, which our listeners are familiar with because we had a guest, not from Aerosmith but from Leonard Cheshire, Steve Tyler, come on and talk about... ICT and the M-Enabling Summit. What role will Vispero be playing at M-Enabling? Matt Ater: 23:19 We're going to have people attending the show this year and kind of exploring the different sessions. We have different relationships throughout the industry because of obviously our product lines and our accessibility, so we'll obviously be there as well to visit with our customers, talk about some of the accessibility things they're going through today. Obviously show some of the new tech that we have coming out, as well. I think that it's been nice to have a conference that's in the DC area. I think it's good to bring government into things, which is one of the things that happens here at this conference, as well. Clark Rachfal: 24:12 I agree. It's great to have a conference here in front of companies and policy makers and it sounds like it'll be a great turnout for the M-Enabling Summit. But I'm glad that you're saving all of the big guns for the ACB Annual Convention, which is in Rochester, New York, this summer, July 5th through 12th. And also thanks to Vispero for being a diamond-level sponsor of the ACB convention. And you guys are hosting an event and will be giving a presentation at the convention. Can you talk a little bit about the session that your colleague will be hosting, I believe, the morning of July 7th? Matt Ater: 24:56 Yeah. I actually think show's the 6th. It's on Saturday. Whatever day Saturday is. I'm off on my days. So that would be the 6th, I think. Clark Rachfal: 25:09 Yeah, you're correct. Matt Ater: 25:10 Yeah, Douglas Gerry's going to do a presentation on our software and, by the way, the first 50 people who attend it... Let's see what it says here. They'll have a 50% discount on our home software licenses and for those people who don't know about the home software licenses, this was a big deal that we did this year. We put in some new technology that allowed us to sell licenses online and basically if you're going to use it for home use, you can get JAWS I think it's for $90 and ZoomText for $80. And it lasts for one year. So it's a subscription-based license, it's not a perpetual license. But at the same time it's less than what you would pay for an SMA if you were paying for an SMA every two years. Matt Ater: 26:04 So this is to make sure that more people at home get access to JAWS and ZoomText and so, once again, when Douglas does his presentation, the first 50 people who come will get a coupon for it that will allow them to get 50% off, and they have to use it before the end of September. I'm not sure the exact date but it'll be on the document. So just make sure that if you get one of those, don't let it expire because it's worth a savings of $45 or $40. Matt Ater: 26:39 So what is Douglas going to show? So I would say that one of the neat features is a new feature came out with JAWS that's part of JAWS and Fusion called Picture Smart. And this allows you to take any picture that's in your photo library on your computer or on the web or in a document and actually have JAWS figure out what it is and describe it to you. Very similar to what you may get on Facebook or you may get on your iPhone, or you may use another products like Seeing AI to determine what a picture is. Matt Ater: 27:14 Well, now it's built into your Windows PC with JAWS. So if you need to figure out what a picture is, you can just do a application's key, which is Shift+F10 as well as another key for it, when you're highlighted on the picture in the folder on your computer, and then, say, recognize with Picture Smart. I think there's also a keystroke for it. But if anybody can remember all the keystrokes, it's not going to be me. Clark Rachfal: 27:43 Yeah. And I hope Doug doesn't steal all your thunder because then you will be presenting in front of the general session at the ACB Convention as well. Matt Ater: 27:53 Yeah, exactly. I'm excited about that. I think it's Tuesday morning that I get to come and talk and so I'm very excited about it. I'll obviously talk about new things that are happening with the company, probably, again, go a little bit over who Vispero is. Half the people don't even know how do you spell it, how do you pronounce it? There's probably lots of ways to do that. But just so everybody knows, it's www.vispero.com. In fact, if you want to know more about what we're doing, one of the things we also did is we released a video recently and it's on the Vispero homepage and it has audio description as well as captioning and you can sit down and watch a good video on some of our user stories. So it's pretty cool. Clark Rachfal: 28:45 Matt, thank you so much for joining us today. I know that you and Vispero will be very popular at the ACB Convention, especially in the Exhibit Hall. I'm sure you'll get a lot of people coming up to you asking you about products, they'll want demonstrations, hands-on testing and all that good stuff, so thank you so much for your time. Matt Ater: 29:07 Yeah. And if I can, I'll just give you two more specials at the show just so people know. There'll be 20% off of the home licenses at the booth, so if you don't get those 50% off licenses, you can get the 20% off. And then we're going to have 20% off all hardware. So if you need a new braille display, a new video magnifier or a handheld, any of the technology we build that's hardware of any of our brands, then you can get those as well at a 20% discount. So definitely come by and see us. Clark Rachfal: 29:42 That's fabulous. Thank you for doing that for the ACB members and those in attendance at the Annual Convention. Everyone just remember that the early registration for the ACB Convention runs through June 23rd and you can register at acbconvention.org. That's www.acbconvention.org. So, again, Matt, thank you so much for joining us on the Advocacy Update Podcast. We look forward to seeing you in Rochester. Matt Ater: 30:14 Take care.
On this episode of the ACB Advocacy Update Podcast, Clark Rachfal is joined by Matt Ater to answer the question everyone is asking: “Who is Vispero?” Matt explains that ACB members most certainly know Vispero through their products and services offered by: Enhanced Vision, Freedom Scientific, Optelec, and the Paciello Group. Clark and Matt conclude the conversation by teasing some, but not all, of the special announcements and promotions that Vispero will have at the ACB 58th annual convention in Rochester, NY. To learn more about Vispero, visit: www.vispero.com. To register for the ACB annual convention, visit: www.acbconvention.org. And, please share your ideas for future podcasts with us at: advocacy@acb.org. Transcript of the Advocacy Update Podcast: Automated: 00:02 You are listening to the ACB Advocacy Update. Clark Rachfal: 00:12 Hello everyone and welcome to another edition of the ACB Advocacy Update Podcast. My name is Clark Rachfal. I'm the Director of Advocacy in Governmental Affairs for the American Council of the Blind, and today it's just me. Clair is out in San Rafael, California at Guide Dogs for the Blind, training with her new potential guide dog. If you'd like to learn more about what it's like going to a guide dog school and training with a dog, you can check out the Facebook Live video that Claire just did and that is on the American Council of the Blind Facebook page. Today we are joined by a friend of ACB who works in the accessible technology space, and that is Matt Ater, with Vispero. Say hello, Matt. Matt Ater: 01:14 Well, good afternoon, Clark. How are you doing today? Clark Rachfal: 01:17 Doing well. And yourself? Matt Ater: 01:19 I am doing wonderful. It's a beautiful day outside. Of course when people listen to us, you never know what the weather's going to be like, but life is good. Clark Rachfal: 01:28 That's great. I know a lot of our listeners are excited for the role that Vispero's going to play at the ACB Annual Convention in Rochester, and we'll certainly get to those activities here in a bit but, Matt, why don't you share with the listeners a little bit about yourself and your background? Matt Ater: 01:49 Sure. So I've been in the, I'll start with kind of the assistive technology field, prior to accessibility, but assistive technology field since I guess 25 years now. I've graduated from the University of Alabama with broadcasting degree and came back up to the DC area and decided that I wanted to go into more of the training and consulting field and spent a few years training federal employees around the country on how to use screen readers at jobs, teaching them how to use braille displays. I think government agencies, video magnifiers, large-print software, things of that nature. Matt Ater: 02:36 I did that for a couple of years, then went to go work for a nonprofit in Washington DC running the assistive technology department where we did a lot of training of end users, again, across the United States, so that was five years of my career. I did that. And then in early 2000s I did a little bit of a stint in working with the product lines and then eventually jumped into running government contracts for... I did about six years of running a project for the Social Security Administration, running their assistive technology support services. Which included installing equipment, training the users, configuring the software, deploying the software, providing a help desk, full-level support for any of the employees within that agency. Matt Ater: 03:41 And I jumped out of assistive technology for a few years to just kind of learn IT services and then landed into accessibility for four years. I joined Vispero, at that time Freedom Scientific, and I'll give a little background on who Vispero is in a few. But I joined Freedom Scientific in 2014 to start a consulting division for Freedom Scientific. They found that they had a lot of customers who were in corporate environments needing support and training and configuration and customization and scripting and all of these kinds of things so basically we started a group to support those larger customers to make sure that software was working right when people went to work. Matt Ater: 04:34 Eventually, after a year, I started getting more into the accessibility side of it and a started with two employees and grew to about 25 employees and then later we acquired another company which added another 40 employees and then another year bought another company that had another 10 employees and got to a point where I said, "Well, it's time to change again." So I'm still with Vispero but I moved back, not running the consulting practice now and more helping large enterprises look at the total package when it comes to all of our product lines and brands within the Vispero family of brands. So that's kind of the last 25 years wrapped up into a few minutes. Clark Rachfal: 05:29 That's fascinating, Matt. Do you have a history as an assistive technology user, especially at your time at the University of Alabama and throughout your career? Matt Ater: 05:40 Boy, it's a flashback when you think about going to college, pre-Windows. I was born with a condition called hydrocephalus, water on the brain, and when I was six years old the water pressure cut off blood supply to the optic nerves so I've lost most of my vision in my left eye and my right eye is about 26/100 tunnel vision. So I am a screen reader user today. It's funny, I've always told people my vision didn't get worse as time went on, technology just got better to the point that I became lazy and wanted to listen instead of see the screen. Matt Ater: 06:24 I can use large print but it takes a lot of time to read it and it's tiring on the eyes and so I use screen readers and braille at this point. I carry a handheld magnifier in my bag and I carry a braille display with me everywhere I go to type into my phone. And I have large-print software on the computer as well as a screen reader but from the day-to-day I would rather listen to the computer than I would try to see it with my eyes. Clark Rachfal: 06:56 Yeah. I think a lot of people that have low vision or deteriorating vision probably have a similar story. So for me, personally, I have Leber's congenital amaurosis and I started out with large print and magnifiers, then moved to CCTVs. My introduction to accessibility software was ZoomText and then ZoomText Level 2 with speech and now JAWS. So I'm very familiar with those products in the Freedom Scientific portfolio. But that's only one aspect of the work that Vispero is doing now. I think a lot of our listeners are probably familiar with Freedom Scientific but is there anything new going on with Freedom Scientific, whether that's JAWS, Fusion, ZoomText or anything else? Matt Ater: 07:48 Yeah. I definitely can dive into that. I think it would be great for me to kind of break down what Vispero is because a couple of years ago we were sold and then acquired and merged with Optelec and then eventually some other companies and I'll go through all of them. So I think everybody's probably been confused with all the name changes. Clark Rachfal: 08:13 Sure. Matt Ater: 08:17 Think of Vispero as more of a holding company. It's somewhere that deals with our dealer channels and things of that nature. But most customers we have have relationships with our actual companies and brands. And you just said that most people are familiar with Freedom Scientific because of JAWS and ZoomText and Focus Braille Displays and RUBY handheld magnifiers and lots of other stuff with Fusion and so on. And I think with every person, they have their preference in terms of what brand they feel comfortable with. Matt Ater: 08:56 So in this family of companies we have the four brands of Freedom Scientific, which we just ran through the majority of those products. Then Optelec, which is primarily video magnification. They do have a standalone scan-and-read system and they have traditional handheld magnifiers, as they call them, professional products that are mostly sold through the doctor channels. And then primarily you're talking about things like the ClearView. I'll talk about the ClearView GO in a little bit. Compact handheld magnifiers, the Compact 6 and so on. Matt Ater: 09:42 And then the other hardware company that's part of this family is called Enhanced Vision. They're based in Huntington Beach, California. They're, again, worldwide and the product lines are things like Merlin, Jordy. They, of course, have the Pebble handheld and some other things like that. When you look at all of the products, they're very similar in nature but have a different maybe look and feel. And probably like going to try on different shirts, and you find a shirt that fits you. This technology is very personal to people. Matt Ater: 10:27 As we know with braille cells and we know with large-print devices, and even with screen readers with voices, I'm perfectly fine using Eloquence, like you are, but the next person wants to use Vocalizer because it's more soothing to them listening to it. And so if you look at those three brands, and I'll get to the fourth in a minute, what you're talking about is three companies who make very similar hardware. The buttons are slightly different in each product. The features are primarily the same. But the buttons are different, the color may be slightly different. The shape and size of the screen may be slightly different. Matt Ater: 11:09 And we'll continue to keep those brands because they're very unique to the markets they fit. The distribution channel that is across Vispero family of companies is unmatched in this space. A dealer in Texas covers certain products and the guy in Minneapolis covers different products and there may be a different dealer, but they may hit different customer bases. And that's why they can still be multiple brands within a family of products is because they have different customers. And when you think about the number of people who are buying direct from us, it's small in numbers compared to the numbers of people who are buying from the local channels. Matt Ater: 12:00 The fourth company is called the Paciello Group and this is the one I mentioned that a couple of years ago we acquired and it was really to boost the accessibility services that Freedom Scientific was doing and then later we also acquired a company called Interactive Accessibility and so the three companies consulting practices are all merged into one called the Paciello Group and we can shorten that and just call it TPG. Let's just keep it simple because it's easier, right? Matt Ater: 12:38 The neat thing about this is that it's very complementary to selling software. Because we have customers all around the world who are challenged with accessibility issues and sometimes people say, "Well, it's because JAWS doesn't do something right." And there's always a chance that that can happen. But at the same time, it's a lot to do with whether or not people code things correctly. So this is why it's very complementary to the software side is because we get to, now, when people have concerns or issues and whether it's a website you're trying to buy shoes on or a kiosk you're trying to access and work with, obviously you may be using JAWS on that or ZoomText or some other product. But now we have the consultants who actually can work with those companies to solve their problems. Clark Rachfal: 13:36 So, Matt, what makes TPG, or the Paciello Group, different from other accessibility consultants for websites, whether that's web accessibility standards or 508 compliance within the government? There's a lot of companies that say that they can do accessibility but it seems like very few actually can. So how does the Paciello Group go about it? Matt Ater: 14:04 So, there's a couple of things. It's a mix of products and people. I think we have some of the smartest people in the field. The folks that are working at TPG have been in this quite a long time, they've helped write a lot of the standards. They understand stuff. Additionally, we have a very strong what we call a user experience background. A lot of people refer to it as UX. I've always said that we're so focused on compliance rather than usability and at some point don't we need to be focused on whether or not people can perform tasks rather than compliance? Matt Ater: 14:43 Compliance is checking a box. But can actually people use your product? That's different. And I think that's what TPG gets right is that we're not just about compliance, we're also making sure that people can use what they built. It's interesting, TPG, companies worldwide, folks in several countries, the majority of the work is in the US and some in Europe and some in Canada. But the kinds of people we bring in, it's about the people and that's really what it comes down to is people make up consulting. And really good consultants, it's amazing, not amazing because I know these folks, but it's great to hear from customers about how great the services have been. Matt Ater: 15:43 There's a company we've been working with recently who people come to us a lot of times because we own JAWS and ZoomText and so they assume that we can fix it because of that rather than helping them fix the code. And what I love the most is watching the large number of employers working with us not for necessarily just working in external websites where people can buy goods, but they're concerned about whether or not their applications can work so that a person who's blind or low vision or any other disability could actually work at that company. Matt Ater: 16:27 And I think that's the most powerful thing that we can bring to the table is that if an employer needs something to work on the job, what better company than the one who makes the screen reader, and the large-print software, to be able to tap into that resources. And even though Freedom Scientific and TPG are separate companies, we still have reach back into them to solve problems. And this other company, they had 50 low vision and blind employees who were being impacted by inaccessible applications so we're in there installing JAWS and ZoomText and things like that and training the users. But we recognized we needed accessibility help and we brought that in from TPG to solve the problems. And that's when it's powerful. Clark Rachfal: 17:13 Yeah. That's great that employers are able to invest in their employees and make sure that they not only have the productivity tools that they need to be successful but that they optimize the work setting for those tools so that their employees can be highly productive and succeed at their work. One of the other companies that you mentioned, I'd like you to talk a little bit more about, and that's Optelec. Can you talk a little bit about the product offerings within that portfolio? Matt Ater: 17:48 Yes. So the three main products right now, one's called ClearView. That's a desktop magnifier, obviously. You mentioned you've used them before. They called then CCTVs back when you and I were younger, right? Clark Rachfal: 18:03 Mm-hmm (affirmative). Matt Ater: 18:05 Back in the day when they were wood-paneled and things like that. Yeah. Today the ClearView C with speech, it's pretty cool because it does both the magnification but if your eyes get tired during the day or you just need a little help, you can touch the screen in the bottom corner and it actually becomes an OCR product, Optical Character Recognition. So it can take a picture of something and read it back to you. Clark Rachfal: 18:36 Oh, wow. Matt Ater: 18:36 It can do it in large print, change the color, change the font, whatever you need to do to make it easier to read it. And of course that's the kind of Cadillac, it's the highest end, it's the biggest unit, it's big screen, that kind of stuff. And you'll see it in VAs today, you'll it in libraries, different places like that, and of course end users as well. Matt Ater: 19:03 The ClearView GO is a brand-new product which we'll have at the ACB Convention this summer. It's a foldable CCTV or video magnifier that you can carry with you. I'm not sure the weight. I guess I should probably know all the stats, but just go to the table and ask them. It folds up and so it's great for schools. It has a distance camera so a student could sit at a desk and go to read the chalkboard or the blackboard or the whiteboard or the smart board or whatever board they're using today. I said I would want to use it. I'm not even in school any more. I don't plan to go back to school. But just the fact that it's a transportable product; it's pretty cool that I can actually carry it around. Matt Ater: 19:59 There is a ClearView speech device that does OCR, and it's kind of like a small... I'm trying to think of what would be a good example of the shape or size. It's not much bigger than a shoebox on its end. And of course it can take a picture of something and read it to you. Traditional kind of OCR with different voices and such. Matt Ater: 20:26 And then the Compact 6 is a touch screen, six inch, handheld camera that you can carry around and be able to read print, that also does OCR. So, once again, I think it's not uncommon for people with low vision is their eyes get tired during the day to want to have something read it to you. So you can just touch the screen, hit a button, and then it just reads the document to you, whatever it sees in its camera. Clark Rachfal: 20:58 That's great. Thanks, Matt. I know that these are products that a lot of ACB members, whether they already have or are losing their vision due to diabetes and diabetic retinopathy or, for our older members, if they're losing their vision due to macular degeneration or some other either age-related or degenerative condition, these low-vision devices provide a lot of services. One of the main benefits of them is that with the video capabilities and the OCR capabilities, even as your vision deteriorates, this is equipment that will remain useful over time. Ever since 2013, ACB's been working to introduce legislation that would provide for Medicare and Medicaid coverage for low-vision devices such as these. Matt Ater: 21:55 I think it's amazing to me that we're the last country in the world that won't pay for things out of insurance or some other form. This type of technology for blind and low vision. They do it with other disabilities but just not blind and low vision. Clark Rachfal: 22:11 Yeah. And it was only recently that white canes became classified as durable medical equipment. So hopefully we can make progress here on this issue so that low-vision devices and remove the eyeglass exclusion that's in place at the Centers for Medicare and Medicaid Services so that these devices as well as eyeglasses and contacts can be classified as durable medical equipment. Clark Rachfal: 22:41 So you highlighted for us a lot of companies, brands, and products that are under the umbrella of Vispero. And I know that here in two weeks or so you'll be involved with the M-Enabling Summit, which our listeners are familiar with because we had a guest, not from Aerosmith but from Leonard Cheshire, Steve Tyler, come on and talk about... ICT and the M-Enabling Summit. What role will Vispero be playing at M-Enabling? Matt Ater: 23:19 We're going to have people attending the show this year and kind of exploring the different sessions. We have different relationships throughout the industry because of obviously our product lines and our accessibility, so we'll obviously be there as well to visit with our customers, talk about some of the accessibility things they're going through today. Obviously show some of the new tech that we have coming out, as well. I think that it's been nice to have a conference that's in the DC area. I think it's good to bring government into things, which is one of the things that happens here at this conference, as well. Clark Rachfal: 24:12 I agree. It's great to have a conference here in front of companies and policy makers and it sounds like it'll be a great turnout for the M-Enabling Summit. But I'm glad that you're saving all of the big guns for the ACB Annual Convention, which is in Rochester, New York, this summer, July 5th through 12th. And also thanks to Vispero for being a diamond-level sponsor of the ACB convention. And you guys are hosting an event and will be giving a presentation at the convention. Can you talk a little bit about the session that your colleague will be hosting, I believe, the morning of July 7th? Matt Ater: 24:56 Yeah. I actually think show's the 6th. It's on Saturday. Whatever day Saturday is. I'm off on my days. So that would be the 6th, I think. Clark Rachfal: 25:09 Yeah, you're correct. Matt Ater: 25:10 Yeah, Douglas Gerry's going to do a presentation on our software and, by the way, the first 50 people who attend it... Let's see what it says here. They'll have a 50% discount on our home software licenses and for those people who don't know about the home software licenses, this was a big deal that we did this year. We put in some new technology that allowed us to sell licenses online and basically if you're going to use it for home use, you can get JAWS I think it's for $90 and ZoomText for $80. And it lasts for one year. So it's a subscription-based license, it's not a perpetual license. But at the same time it's less than what you would pay for an SMA if you were paying for an SMA every two years. Matt Ater: 26:04 So this is to make sure that more people at home get access to JAWS and ZoomText and so, once again, when Douglas does his presentation, the first 50 people who come will get a coupon for it that will allow them to get 50% off, and they have to use it before the end of September. I'm not sure the exact date but it'll be on the document. So just make sure that if you get one of those, don't let it expire because it's worth a savings of $45 or $40. Matt Ater: 26:39 So what is Douglas going to show? So I would say that one of the neat features is a new feature came out with JAWS that's part of JAWS and Fusion called Picture Smart. And this allows you to take any picture that's in your photo library on your computer or on the web or in a document and actually have JAWS figure out what it is and describe it to you. Very similar to what you may get on Facebook or you may get on your iPhone, or you may use another products like Seeing AI to determine what a picture is. Matt Ater: 27:14 Well, now it's built into your Windows PC with JAWS. So if you need to figure out what a picture is, you can just do a application's key, which is Shift+F10 as well as another key for it, when you're highlighted on the picture in the folder on your computer, and then, say, recognize with Picture Smart. I think there's also a keystroke for it. But if anybody can remember all the keystrokes, it's not going to be me. Clark Rachfal: 27:43 Yeah. And I hope Doug doesn't steal all your thunder because then you will be presenting in front of the general session at the ACB Convention as well. Matt Ater: 27:53 Yeah, exactly. I'm excited about that. I think it's Tuesday morning that I get to come and talk and so I'm very excited about it. I'll obviously talk about new things that are happening with the company, probably, again, go a little bit over who Vispero is. Half the people don't even know how do you spell it, how do you pronounce it? There's probably lots of ways to do that. But just so everybody knows, it's www.vispero.com. In fact, if you want to know more about what we're doing, one of the things we also did is we released a video recently and it's on the Vispero homepage and it has audio description as well as captioning and you can sit down and watch a good video on some of our user stories. So it's pretty cool. Clark Rachfal: 28:45 Matt, thank you so much for joining us today. I know that you and Vispero will be very popular at the ACB Convention, especially in the Exhibit Hall. I'm sure you'll get a lot of people coming up to you asking you about products, they'll want demonstrations, hands-on testing and all that good stuff, so thank you so much for your time. Matt Ater: 29:07 Yeah. And if I can, I'll just give you two more specials at the show just so people know. There'll be 20% off of the home licenses at the booth, so if you don't get those 50% off licenses, you can get the 20% off. And then we're going to have 20% off all hardware. So if you need a new braille display, a new video magnifier or a handheld, any of the technology we build that's hardware of any of our brands, then you can get those as well at a 20% discount. So definitely come by and see us. Clark Rachfal: 29:42 That's fabulous. Thank you for doing that for the ACB members and those in attendance at the Annual Convention. Everyone just remember that the early registration for the ACB Convention runs through June 23rd and you can register at acbconvention.org. That's www.acbconvention.org. So, again, Matt, thank you so much for joining us on the Advocacy Update Podcast. We look forward to seeing you in Rochester. Matt Ater: 30:14 Take care.
On this episode of the ACB Advocacy Update Podcast, Clark Rachfal is joined by Matt Ater to answer the question everyone is asking: “Who is Vispero?” Matt explains that ACB members most certainly know Vispero through their products and services offered by: Enhanced Vision, Freedom Scientific, Optelec, and the Paciello Group. Clark and Matt conclude the conversation by teasing some, but not all, of the special announcements and promotions that Vispero will have at the ACB 58th annual convention in Rochester, NY. To learn more about Vispero, visit: www.vispero.com. To register for the ACB annual convention, visit: www.acbconvention.org. And, please share your ideas for future podcasts with us at: advocacy@acb.org. Transcript of the Advocacy Update Podcast: Automated: 00:02 You are listening to the ACB Advocacy Update. Clark Rachfal: 00:12 Hello everyone and welcome to another edition of the ACB Advocacy Update Podcast. My name is Clark Rachfal. I'm the Director of Advocacy in Governmental Affairs for the American Council of the Blind, and today it's just me. Clair is out in San Rafael, California at Guide Dogs for the Blind, training with her new potential guide dog. If you'd like to learn more about what it's like going to a guide dog school and training with a dog, you can check out the Facebook Live video that Claire just did and that is on the American Council of the Blind Facebook page. Today we are joined by a friend of ACB who works in the accessible technology space, and that is Matt Ater, with Vispero. Say hello, Matt. Matt Ater: 01:14 Well, good afternoon, Clark. How are you doing today? Clark Rachfal: 01:17 Doing well. And yourself? Matt Ater: 01:19 I am doing wonderful. It's a beautiful day outside. Of course when people listen to us, you never know what the weather's going to be like, but life is good. Clark Rachfal: 01:28 That's great. I know a lot of our listeners are excited for the role that Vispero's going to play at the ACB Annual Convention in Rochester, and we'll certainly get to those activities here in a bit but, Matt, why don't you share with the listeners a little bit about yourself and your background? Matt Ater: 01:49 Sure. So I've been in the, I'll start with kind of the assistive technology field, prior to accessibility, but assistive technology field since I guess 25 years now. I've graduated from the University of Alabama with broadcasting degree and came back up to the DC area and decided that I wanted to go into more of the training and consulting field and spent a few years training federal employees around the country on how to use screen readers at jobs, teaching them how to use braille displays. I think government agencies, video magnifiers, large-print software, things of that nature. Matt Ater: 02:36 I did that for a couple of years, then went to go work for a nonprofit in Washington DC running the assistive technology department where we did a lot of training of end users, again, across the United States, so that was five years of my career. I did that. And then in early 2000s I did a little bit of a stint in working with the product lines and then eventually jumped into running government contracts for... I did about six years of running a project for the Social Security Administration, running their assistive technology support services. Which included installing equipment, training the users, configuring the software, deploying the software, providing a help desk, full-level support for any of the employees within that agency. Matt Ater: 03:41 And I jumped out of assistive technology for a few years to just kind of learn IT services and then landed into accessibility for four years. I joined Vispero, at that time Freedom Scientific, and I'll give a little background on who Vispero is in a few. But I joined Freedom Scientific in 2014 to start a consulting division for Freedom Scientific. They found that they had a lot of customers who were in corporate environments needing support and training and configuration and customization and scripting and all of these kinds of things so basically we started a group to support those larger customers to make sure that software was working right when people went to work. Matt Ater: 04:34 Eventually, after a year, I started getting more into the accessibility side of it and a started with two employees and grew to about 25 employees and then later we acquired another company which added another 40 employees and then another year bought another company that had another 10 employees and got to a point where I said, "Well, it's time to change again." So I'm still with Vispero but I moved back, not running the consulting practice now and more helping large enterprises look at the total package when it comes to all of our product lines and brands within the Vispero family of brands. So that's kind of the last 25 years wrapped up into a few minutes. Clark Rachfal: 05:29 That's fascinating, Matt. Do you have a history as an assistive technology user, especially at your time at the University of Alabama and throughout your career? Matt Ater: 05:40 Boy, it's a flashback when you think about going to college, pre-Windows. I was born with a condition called hydrocephalus, water on the brain, and when I was six years old the water pressure cut off blood supply to the optic nerves so I've lost most of my vision in my left eye and my right eye is about 26/100 tunnel vision. So I am a screen reader user today. It's funny, I've always told people my vision didn't get worse as time went on, technology just got better to the point that I became lazy and wanted to listen instead of see the screen. Matt Ater: 06:24 I can use large print but it takes a lot of time to read it and it's tiring on the eyes and so I use screen readers and braille at this point. I carry a handheld magnifier in my bag and I carry a braille display with me everywhere I go to type into my phone. And I have large-print software on the computer as well as a screen reader but from the day-to-day I would rather listen to the computer than I would try to see it with my eyes. Clark Rachfal: 06:56 Yeah. I think a lot of people that have low vision or deteriorating vision probably have a similar story. So for me, personally, I have Leber's congenital amaurosis and I started out with large print and magnifiers, then moved to CCTVs. My introduction to accessibility software was ZoomText and then ZoomText Level 2 with speech and now JAWS. So I'm very familiar with those products in the Freedom Scientific portfolio. But that's only one aspect of the work that Vispero is doing now. I think a lot of our listeners are probably familiar with Freedom Scientific but is there anything new going on with Freedom Scientific, whether that's JAWS, Fusion, ZoomText or anything else? Matt Ater: 07:48 Yeah. I definitely can dive into that. I think it would be great for me to kind of break down what Vispero is because a couple of years ago we were sold and then acquired and merged with Optelec and then eventually some other companies and I'll go through all of them. So I think everybody's probably been confused with all the name changes. Clark Rachfal: 08:13 Sure. Matt Ater: 08:17 Think of Vispero as more of a holding company. It's somewhere that deals with our dealer channels and things of that nature. But most customers we have have relationships with our actual companies and brands. And you just said that most people are familiar with Freedom Scientific because of JAWS and ZoomText and Focus Braille Displays and RUBY handheld magnifiers and lots of other stuff with Fusion and so on. And I think with every person, they have their preference in terms of what brand they feel comfortable with. Matt Ater: 08:56 So in this family of companies we have the four brands of Freedom Scientific, which we just ran through the majority of those products. Then Optelec, which is primarily video magnification. They do have a standalone scan-and-read system and they have traditional handheld magnifiers, as they call them, professional products that are mostly sold through the doctor channels. And then primarily you're talking about things like the ClearView. I'll talk about the ClearView GO in a little bit. Compact handheld magnifiers, the Compact 6 and so on. Matt Ater: 09:42 And then the other hardware company that's part of this family is called Enhanced Vision. They're based in Huntington Beach, California. They're, again, worldwide and the product lines are things like Merlin, Jordy. They, of course, have the Pebble handheld and some other things like that. When you look at all of the products, they're very similar in nature but have a different maybe look and feel. And probably like going to try on different shirts, and you find a shirt that fits you. This technology is very personal to people. Matt Ater: 10:27 As we know with braille cells and we know with large-print devices, and even with screen readers with voices, I'm perfectly fine using Eloquence, like you are, but the next person wants to use Vocalizer because it's more soothing to them listening to it. And so if you look at those three brands, and I'll get to the fourth in a minute, what you're talking about is three companies who make very similar hardware. The buttons are slightly different in each product. The features are primarily the same. But the buttons are different, the color may be slightly different. The shape and size of the screen may be slightly different. Matt Ater: 11:09 And we'll continue to keep those brands because they're very unique to the markets they fit. The distribution channel that is across Vispero family of companies is unmatched in this space. A dealer in Texas covers certain products and the guy in Minneapolis covers different products and there may be a different dealer, but they may hit different customer bases. And that's why they can still be multiple brands within a family of products is because they have different customers. And when you think about the number of people who are buying direct from us, it's small in numbers compared to the numbers of people who are buying from the local channels. Matt Ater: 12:00 The fourth company is called the Paciello Group and this is the one I mentioned that a couple of years ago we acquired and it was really to boost the accessibility services that Freedom Scientific was doing and then later we also acquired a company called Interactive Accessibility and so the three companies consulting practices are all merged into one called the Paciello Group and we can shorten that and just call it TPG. Let's just keep it simple because it's easier, right? Matt Ater: 12:38 The neat thing about this is that it's very complementary to selling software. Because we have customers all around the world who are challenged with accessibility issues and sometimes people say, "Well, it's because JAWS doesn't do something right." And there's always a chance that that can happen. But at the same time, it's a lot to do with whether or not people code things correctly. So this is why it's very complementary to the software side is because we get to, now, when people have concerns or issues and whether it's a website you're trying to buy shoes on or a kiosk you're trying to access and work with, obviously you may be using JAWS on that or ZoomText or some other product. But now we have the consultants who actually can work with those companies to solve their problems. Clark Rachfal: 13:36 So, Matt, what makes TPG, or the Paciello Group, different from other accessibility consultants for websites, whether that's web accessibility standards or 508 compliance within the government? There's a lot of companies that say that they can do accessibility but it seems like very few actually can. So how does the Paciello Group go about it? Matt Ater: 14:04 So, there's a couple of things. It's a mix of products and people. I think we have some of the smartest people in the field. The folks that are working at TPG have been in this quite a long time, they've helped write a lot of the standards. They understand stuff. Additionally, we have a very strong what we call a user experience background. A lot of people refer to it as UX. I've always said that we're so focused on compliance rather than usability and at some point don't we need to be focused on whether or not people can perform tasks rather than compliance? Matt Ater: 14:43 Compliance is checking a box. But can actually people use your product? That's different. And I think that's what TPG gets right is that we're not just about compliance, we're also making sure that people can use what they built. It's interesting, TPG, companies worldwide, folks in several countries, the majority of the work is in the US and some in Europe and some in Canada. But the kinds of people we bring in, it's about the people and that's really what it comes down to is people make up consulting. And really good consultants, it's amazing, not amazing because I know these folks, but it's great to hear from customers about how great the services have been. Matt Ater: 15:43 There's a company we've been working with recently who people come to us a lot of times because we own JAWS and ZoomText and so they assume that we can fix it because of that rather than helping them fix the code. And what I love the most is watching the large number of employers working with us not for necessarily just working in external websites where people can buy goods, but they're concerned about whether or not their applications can work so that a person who's blind or low vision or any other disability could actually work at that company. Matt Ater: 16:27 And I think that's the most powerful thing that we can bring to the table is that if an employer needs something to work on the job, what better company than the one who makes the screen reader, and the large-print software, to be able to tap into that resources. And even though Freedom Scientific and TPG are separate companies, we still have reach back into them to solve problems. And this other company, they had 50 low vision and blind employees who were being impacted by inaccessible applications so we're in there installing JAWS and ZoomText and things like that and training the users. But we recognized we needed accessibility help and we brought that in from TPG to solve the problems. And that's when it's powerful. Clark Rachfal: 17:13 Yeah. That's great that employers are able to invest in their employees and make sure that they not only have the productivity tools that they need to be successful but that they optimize the work setting for those tools so that their employees can be highly productive and succeed at their work. One of the other companies that you mentioned, I'd like you to talk a little bit more about, and that's Optelec. Can you talk a little bit about the product offerings within that portfolio? Matt Ater: 17:48 Yes. So the three main products right now, one's called ClearView. That's a desktop magnifier, obviously. You mentioned you've used them before. They called then CCTVs back when you and I were younger, right? Clark Rachfal: 18:03 Mm-hmm (affirmative). Matt Ater: 18:05 Back in the day when they were wood-paneled and things like that. Yeah. Today the ClearView C with speech, it's pretty cool because it does both the magnification but if your eyes get tired during the day or you just need a little help, you can touch the screen in the bottom corner and it actually becomes an OCR product, Optical Character Recognition. So it can take a picture of something and read it back to you. Clark Rachfal: 18:36 Oh, wow. Matt Ater: 18:36 It can do it in large print, change the color, change the font, whatever you need to do to make it easier to read it. And of course that's the kind of Cadillac, it's the highest end, it's the biggest unit, it's big screen, that kind of stuff. And you'll see it in VAs today, you'll it in libraries, different places like that, and of course end users as well. Matt Ater: 19:03 The ClearView GO is a brand-new product which we'll have at the ACB Convention this summer. It's a foldable CCTV or video magnifier that you can carry with you. I'm not sure the weight. I guess I should probably know all the stats, but just go to the table and ask them. It folds up and so it's great for schools. It has a distance camera so a student could sit at a desk and go to read the chalkboard or the blackboard or the whiteboard or the smart board or whatever board they're using today. I said I would want to use it. I'm not even in school any more. I don't plan to go back to school. But just the fact that it's a transportable product; it's pretty cool that I can actually carry it around. Matt Ater: 19:59 There is a ClearView speech device that does OCR, and it's kind of like a small... I'm trying to think of what would be a good example of the shape or size. It's not much bigger than a shoebox on its end. And of course it can take a picture of something and read it to you. Traditional kind of OCR with different voices and such. Matt Ater: 20:26 And then the Compact 6 is a touch screen, six inch, handheld camera that you can carry around and be able to read print, that also does OCR. So, once again, I think it's not uncommon for people with low vision is their eyes get tired during the day to want to have something read it to you. So you can just touch the screen, hit a button, and then it just reads the document to you, whatever it sees in its camera. Clark Rachfal: 20:58 That's great. Thanks, Matt. I know that these are products that a lot of ACB members, whether they already have or are losing their vision due to diabetes and diabetic retinopathy or, for our older members, if they're losing their vision due to macular degeneration or some other either age-related or degenerative condition, these low-vision devices provide a lot of services. One of the main benefits of them is that with the video capabilities and the OCR capabilities, even as your vision deteriorates, this is equipment that will remain useful over time. Ever since 2013, ACB's been working to introduce legislation that would provide for Medicare and Medicaid coverage for low-vision devices such as these. Matt Ater: 21:55 I think it's amazing to me that we're the last country in the world that won't pay for things out of insurance or some other form. This type of technology for blind and low vision. They do it with other disabilities but just not blind and low vision. Clark Rachfal: 22:11 Yeah. And it was only recently that white canes became classified as durable medical equipment. So hopefully we can make progress here on this issue so that low-vision devices and remove the eyeglass exclusion that's in place at the Centers for Medicare and Medicaid Services so that these devices as well as eyeglasses and contacts can be classified as durable medical equipment. Clark Rachfal: 22:41 So you highlighted for us a lot of companies, brands, and products that are under the umbrella of Vispero. And I know that here in two weeks or so you'll be involved with the M-Enabling Summit, which our listeners are familiar with because we had a guest, not from Aerosmith but from Leonard Cheshire, Steve Tyler, come on and talk about... ICT and the M-Enabling Summit. What role will Vispero be playing at M-Enabling? Matt Ater: 23:19 We're going to have people attending the show this year and kind of exploring the different sessions. We have different relationships throughout the industry because of obviously our product lines and our accessibility, so we'll obviously be there as well to visit with our customers, talk about some of the accessibility things they're going through today. Obviously show some of the new tech that we have coming out, as well. I think that it's been nice to have a conference that's in the DC area. I think it's good to bring government into things, which is one of the things that happens here at this conference, as well. Clark Rachfal: 24:12 I agree. It's great to have a conference here in front of companies and policy makers and it sounds like it'll be a great turnout for the M-Enabling Summit. But I'm glad that you're saving all of the big guns for the ACB Annual Convention, which is in Rochester, New York, this summer, July 5th through 12th. And also thanks to Vispero for being a diamond-level sponsor of the ACB convention. And you guys are hosting an event and will be giving a presentation at the convention. Can you talk a little bit about the session that your colleague will be hosting, I believe, the morning of July 7th? Matt Ater: 24:56 Yeah. I actually think show's the 6th. It's on Saturday. Whatever day Saturday is. I'm off on my days. So that would be the 6th, I think. Clark Rachfal: 25:09 Yeah, you're correct. Matt Ater: 25:10 Yeah, Douglas Gerry's going to do a presentation on our software and, by the way, the first 50 people who attend it... Let's see what it says here. They'll have a 50% discount on our home software licenses and for those people who don't know about the home software licenses, this was a big deal that we did this year. We put in some new technology that allowed us to sell licenses online and basically if you're going to use it for home use, you can get JAWS I think it's for $90 and ZoomText for $80. And it lasts for one year. So it's a subscription-based license, it's not a perpetual license. But at the same time it's less than what you would pay for an SMA if you were paying for an SMA every two years. Matt Ater: 26:04 So this is to make sure that more people at home get access to JAWS and ZoomText and so, once again, when Douglas does his presentation, the first 50 people who come will get a coupon for it that will allow them to get 50% off, and they have to use it before the end of September. I'm not sure the exact date but it'll be on the document. So just make sure that if you get one of those, don't let it expire because it's worth a savings of $45 or $40. Matt Ater: 26:39 So what is Douglas going to show? So I would say that one of the neat features is a new feature came out with JAWS that's part of JAWS and Fusion called Picture Smart. And this allows you to take any picture that's in your photo library on your computer or on the web or in a document and actually have JAWS figure out what it is and describe it to you. Very similar to what you may get on Facebook or you may get on your iPhone, or you may use another products like Seeing AI to determine what a picture is. Matt Ater: 27:14 Well, now it's built into your Windows PC with JAWS. So if you need to figure out what a picture is, you can just do a application's key, which is Shift+F10 as well as another key for it, when you're highlighted on the picture in the folder on your computer, and then, say, recognize with Picture Smart. I think there's also a keystroke for it. But if anybody can remember all the keystrokes, it's not going to be me. Clark Rachfal: 27:43 Yeah. And I hope Doug doesn't steal all your thunder because then you will be presenting in front of the general session at the ACB Convention as well. Matt Ater: 27:53 Yeah, exactly. I'm excited about that. I think it's Tuesday morning that I get to come and talk and so I'm very excited about it. I'll obviously talk about new things that are happening with the company, probably, again, go a little bit over who Vispero is. Half the people don't even know how do you spell it, how do you pronounce it? There's probably lots of ways to do that. But just so everybody knows, it's www.vispero.com. In fact, if you want to know more about what we're doing, one of the things we also did is we released a video recently and it's on the Vispero homepage and it has audio description as well as captioning and you can sit down and watch a good video on some of our user stories. So it's pretty cool. Clark Rachfal: 28:45 Matt, thank you so much for joining us today. I know that you and Vispero will be very popular at the ACB Convention, especially in the Exhibit Hall. I'm sure you'll get a lot of people coming up to you asking you about products, they'll want demonstrations, hands-on testing and all that good stuff, so thank you so much for your time. Matt Ater: 29:07 Yeah. And if I can, I'll just give you two more specials at the show just so people know. There'll be 20% off of the home licenses at the booth, so if you don't get those 50% off licenses, you can get the 20% off. And then we're going to have 20% off all hardware. So if you need a new braille display, a new video magnifier or a handheld, any of the technology we build that's hardware of any of our brands, then you can get those as well at a 20% discount. So definitely come by and see us. Clark Rachfal: 29:42 That's fabulous. Thank you for doing that for the ACB members and those in attendance at the Annual Convention. Everyone just remember that the early registration for the ACB Convention runs through June 23rd and you can register at acbconvention.org. That's www.acbconvention.org. So, again, Matt, thank you so much for joining us on the Advocacy Update Podcast. We look forward to seeing you in Rochester. Matt Ater: 30:14 Take care.
Audio Pizza | More Than Just a Sound Bite. Reviews, Tutorials and Commentary by and for the Blind
KNFB Reader on mobile devices has proven itself to be one of the most reliable and convenient ways of reading printed text. With a easy to use user interface specifically designed for use by the visually impaired and fast document processing, the promise of truely useful Optical Character Recognition was finally delivered. Now, KNFB Reader has come to Windows 10 but with Windows 10s shaky start when it comes to accessibility can KNFB Reader stand proud with it's iOS and Android cousins? Lets find out. This audio was originally created for the RNIB Tech Talk show on RNIB Connect Radio. If you enjoy it why not check out the Tech Talk show. Search for RNIB Tech Talk in your favourite podcast app. Episode Links: KNFB Reader RNIB Tech Talk Audioboom Page Download or Play
This episode discusses Optical Character Recognition, or OCR. The one I use: http://www.onlineocr.net/ Feel free to let me know if you use any other tools or recommend anything else. I don't think I've discussed this ever before, so I am open to new ideas.
Although standardization of barcodes and label formats has lowered the number of mislabeled specimens in clinical laboratories, it remains a potential source of pre-analytical error. Published error rates of mislabeled specimens range up to as high as just over 1 percent.
Download Top Tech 016 - eBooks At this time, power down and stow all electronic devices as the Most Powerful Men in Canada discuss Top Tech. This week, eBooks. notes: Frank Herbert’s Dune Palm Pilot Optical Character Recognition Handera 330 Amazon Kindle Barnes and Noble Nook Chapters/Indago Kobo 2012 eBook Store Comparisons
Prizmo ist ein OCR App für Mac OS X und iOS. Die App beschreibt sich selbst als "OCR für jedermann". OCR ist kurz für Optical Character Recognition. Ein Algorithmus, welcher Buchstaben aus einem Bild zurück in regulären Text verwandelt. Auf diese Weise kann man mit der Hand aufgeschriebenes oder Photos dazu benutzen die darauf befindliche Information anderswo weiter zu benutzen. Ich benutze Prizmo jetzt schon für ein paar Monate und es befindet sich in meinem Applikationen Ordner seitdem ich es habe. Ich benutze meine iPhone Kamera um Bilder von Büchern zu machen, welche ich für meine Master These lesen muss. Dann wenn ich zurück zuhause bin, transferiere ich die Bilder auf meinen Mac, starte Prizmo und habe wieder normalen Text, den ich als Referenzen in meiner Arbeit benutzen. Was für ein nützliches Programm! AppInfos: Download: Prizmo Aktuelle Version: 1.5.3 Betriebssystem: 10.5.8 Preis: 49,95$ Download: Prizmo iPhone Aktuelle Version: 1.1 Preis: 7,99€
Rudolphs Technik Ratgeber - wöchentlicher Audiocast (www.pearl.de/podcast/)
Dokumente liegen nicht immer als Text vor. Ein Fax zum Beispiel ist ein Bild. Auch auf dem Bildschirm befindet sich oft Text als Grafik. Will man diese Texte weiter verarbeiten, muss man sie abschreiben oder eine Software einsetzen, mit der der Rechner selbst lesen kann. Das macht die Sache bequem und einfach; sogar fotografierte Texte lassen sich so verarbeiten. Im Test: Iris ReadIris Pro 11.0 (PK-4066-821), Abbyy FineReader 9 Professional (SA-5007-821), OmniPage 17 Professional (PK-4067-821). Produkt-Übersicht: http://www.pearl.de/rca84/ Podcast-Übersicht: http://www.pearl.de/podcast/ - Feedback bitte an: podcast@pearl.de Zu den besprochenen Produkten im PEARL-Shop
Tech UK - Episode 8UK specific: 1. Digital TV Switchover begins in Northern Scotland - http://www.cable.co.uk/news/digital-tv-switchover-begins-in-northern-scotland-19759075/2. UK Best Buy sales best in world - http://www.totaltele.com/view.aspx?ID=4552833. Tories use YouTube to get last minute votes - http://www.techradar.com/news/internet/tories-use-youtube-for-final-voting-push-6876934. UK iPad prices announced and Orange data plans announced - http://www.techradar.com/news/computing/apple/ipad-uk-price-and-release-date-announced-687980 and http://www.techradar.com/news/phone-and-communications/mobile-phones/orange-unveils-ipad-data-plan-costs-6880183 minute news bulletin:1. Gmail back in the UK - After a company claimed that it had the rights to the gMail name in October 2005, Google only allowed UK users to use the @googlemail.com suffix in their email address. UK users can now sign up to gmail with an @gmail.com email address. Previous users of @googlemail.com accounts can receive their email at the same @gmail.com email address - so if your email address was hello@googlemail.com, all email from hello@gmail.com will also be redirected there. http://www.techradar.com/news/phone-and-communications/mobile-phones/google-resurrects-gmail-in-the-uk-6871072. YouTube to let users charge for rentals - YouTube's product manager, Hunter Walk, revealed that they will be allowing some content owners to charge for their uploads and creations. This could potentially be fantastic for both indie film makers who want to make money while getting their work out online, or it could spell disaster as consumers pay for sub-standard material.http://news.cnet.com/8301-13577_3-20004114-36.html3. Group video chat coming to Skype - Skype announced Thursday that it will be offering 5-way video chat starting on May 10th, this will initially be free but SKype has said that they will soon charge for this feature. Caling plans have also been changed and there are savings of up to 60% for users. Unlimited calls to one country, calling landlines costs £3.39 a month. If your subscription includes any of the following countries, calls to both landlines AND mobiles are included: Canada, China, Hong Kong, Singapore, Thailand, United States.4. Google Goggles Now Translates - Google Goggles, Google's visual search app for Android is getting a new update. Now, users can take a photo of any text in a foreign language, the app with use Optical Character Recognition software to turn it into text and subsequently puts into Google translate - translating back to English. So next time you're abroad and need to know what something is on the menu, take a photo and find out in seconds! Just watch that data bill...http://www.techradar.com/news/phone-and-communications/google-goggles-turns-cameraphone-into-translation-tool-6877975. Apple and Visa Partner Up - "This summer, Visa will make it possible for iPhone users to wave their device in front of a contactless payment terminal to make transactions, thanks to an Apple-certified hardware accessory.You will need an iPhone case that will include a secure memory card that will hold Visa's contactless payment application, called Visa payWave. The application, which is compatible with the iPhone 3G and iPhone 3GS, can be password protected and includes advanced security technology to uniquely identify each contactless transaction."http://www.appleinsider.com/articles/10/05/06/visa_apple_aim_to_simplify_transactions_with_iphone_payment_terminals.htmlGeneral tech news:1. Ubuntu 10.04 arrives - http://arstechnica.com/open-source/news/2010/04/ubuntu-1004-arrives-with-extended-support-and-less-brown.ars2. iPad reaches 1 million sales, faster than the iPhone - http://www.appleinsider.com/articles/10/05/03/apple_announces_ipad_sales_top_1_million.html3. Major security flaw found on facebook - http://www.techradar.com/news/internet/serious-security-flaw-found-in-facebook-s-privacy-settings-6875154. Internet Explorer's Market Share below 60% - http://www.techradar.com/news/internet/internet-explorer-market-share-dips-under-60--6873695. Google to launch e-book store this summer - http://www.dailymail.co.uk/sciencetech/article-1273138/Google-Editions-launches-summer.html?ito=feeds-newsxmlEMAIL! techukpodcast@gmail.com feed://feeds.feedburner.com/TechUKPodcasthttp://techukpodcast.blogspot.com/--------
OCR is usually a bad word to most computer users. However, in Acrobat it's the next best thing to sliced bread. Adobe Acrobat 7 Professional not only employs Optical Character Recognition for your text, but it does Page Recognition to preserve the geometry of your pages. Everything stays in place and your paper documents become searchable, reusable text!