Podcasts about franchise business review

In this recast, you can join HeHe and Tyler Bradshaw from Aqua Tots as they dive deep into the crucial topic of water safety for children. This episode covers alarming drowning statistics, the importance of swim lessons from as young as four months, and practical advice for preventing drowning incidents. Tyler shares expert insights on floatation devices, the role of water watchers, appropriate bath suit colors, and safe pool practices for homes and communities. This is an essential episode for all parents and caregivers to keep their kids safe around water in all settings year round. The Importance of Water Safety Drowning Statistics and Prevention Understanding Different Types of Drowning The Role of Swim Lessons Common Places for Drowning Dry Drowning Explained The Dangers of Distractions Water Wings and Flotation Devices Tips for Parents with Multiple Children at the Pool Home Pool Safety Ensuring Pool Safety: Skimmer Baskets and Barriers Water Safety Analogies: Highway and Pool The Importance of Swim Lessons for Children Starting Swim Lessons Early: Building Muscle Memory Overcoming Fear of Water in Young Children Swim Lesson Levels: From Babies to Competent Swimmers Swim Lesson Curriculum: Skills and Progression Choosing the Right Swimwear for Safety         Guest Bio: Tyler, owner of Aqua-Tots Swim School Norwood is passionate about childhood water safety!  Aqua-Tots was founded in 1991 and headquartered in the Phoenix area, Aqua-Tots Swim Schools is making waves as the largest international provider of year-round, indoor swim instruction, community outreach and drowning prevention education. Its trusted program is dedicated to children of all abilities from four months to 12 years old and features a proven curriculum used to teach more than five million swim lessons each year. Aqua-Tots is recognized in Franchise Business Review's Top 100 Franchises for Women in 2024, Entrepreneur's Top 15 Children's Franchises of 2023, Entrepreneur's Franchise 500®, Inc. Magazine's Top 5000 and Franchise Times' Top 200. Aqua-Tots has more than 150 locations in 25 states across 14 countries and is rapidly expanding with 90 locations in development.   Social Media: Connect with HeHe on Instagram  Connect with Aqua-Tots on IG  Connect with HeHe on YouTube.   BIRTH EDUCATION: Join The Birth Lounge here for judgment-free childbirth education that prepares you for an informed birth and how to confidently navigate hospital policy to have a trauma-free labor experience!   Download The Birth Lounge App for birth & postpartum prep delivered straight to your phone!   LINKS MENTIONED: Connect with Tyler at Norwood Aqua-Tots here!  Find an Aqua-Tots near you!    Key words: Water Safety, Drowning Prevention, Kids Swim Lessons, Swimming Tips for Parents, Water Safety Tips, Child Swim Lessons, Summer Safety Tips, Pool Safety Tips, Accident Prevention, Water Safety Month, Child Safety

Named a 2025 Top Franchise for Women by Franchise Business Review, Senior Care Authority offers women a rewarding opportunity for business ownership in eldercare consulting and assisted living placement. Is it time you transitioned into entrepreneurship? Learn more at https://www.seniorcareauthority.com Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com

Senior Care Authority has been recognized as a 2025 Top Franchise by Franchise Business Review, celebrating 9 consecutive years of excellence in leadership, values, and franchisee satisfaction and illustrating its unwavering commitment to franchisee success. Learn more at https://www.seniorcareauthority.com/ Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com

⚡️FREE RESOURCE:

Jeffrey Mosher welcomes Former Ford Engineer Opens Kona Ice Business in Waterford, Michigan - Kona Ice Franchise Owner Doug Rehkopf, Jeffrey had several questions for Doug in this conversation: -What did you do before Kona Ice? -What made you want to open Kona Ice? -Why did you choose a franchise over opening something on your own? -Tell me about Kona Ice's involvement in the community. -What are your future growth plans? ABOUT KONA ICE Founded in 2007 by Tony Lamb, Kona Ice launched its first Kona Entertainment Vehicle (KEV) in Florence, Kentucky, offering a unique combination of cleanliness, friendliness and a one-of-a-kind experience. Today, Kona Ice has grown to more than 1,700 mobile units that serve 49 states across the country. Kona Ice has been named to Entrepreneur Magazine's Franchise 500 list for 11 consecutive years, earning a spot on the Franchise 500 Hall of Fame, and most recently being named #1 in the “Frozen Desserts” and “Ice Cream” categories. In addition, Kona was named to the Franchise Business Review Top 200 list in the overall “Top 50” and “Enterprise” categories. Other accolades include being named a “Top 100 Most Innovative Franchise” by Franchise Business Review and a “Top Franchise for Veterans.” With a commitment to giving back, Kona Ice has donated over $180 million to communities nationwide. For more on Kona Ice, visit the brand's online Newsroom and follow us on Facebook, Twitter, and Instagram for the latest news. For more information about booking Kona Ice for a fundraiser or event, visit www.kona-ice.com. To learn more about available franchise opportunities, visit www.ownakona.com or call (800) KONAICE." » Visit MBN website: www.michiganbusinessnetwork.com/ » Watch MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

Senior Care Authority is proud to announce that franchisee Erin Dwyer-Busch was recognized as one of Franchise Business Review's 2024 Franchise Rock Stars for her efforts in helping families and their aging loved ones! Visit https://www.seniorcareauthority.com/ to learn more! Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com Email: mmarston@seniorcareauthority.com

Join HeHe and Tyler Bradshaw from Aqua Tots as they dive deep into the crucial topic of water safety for children. This episode covers alarming drowning statistics, the importance of swim lessons from as young as four months, and practical advice for preventing drowning incidents. Tyler shares expert insights on floatation devices, the role of water watchers, appropriate bath suit colors, and safe pool practices for homes and communities. This is an essential episode for all parents and caregivers to keep their kids safe around water in all settings year round.   The Importance of Water Safety Drowning Statistics and Prevention Understanding Different Types of Drowning The Role of Swim Lessons Common Places for Drowning Dry Drowning Explained The Dangers of Distractions Water Wings and Flotation Devices Tips for Parents with Multiple Children at the Pool Home Pool Safety Ensuring Pool Safety: Skimmer Baskets and Barriers Water Safety Analogies: Highway and Pool The Importance of Swim Lessons for Children Starting Swim Lessons Early: Building Muscle Memory Overcoming Fear of Water in Young Children Swim Lesson Levels: From Babies to Competent Swimmers Swim Lesson Curriculum: Skills and Progression Choosing the Right Swimwear for Safety   Guest Bio: Tyler, owner of Aqua-Tots Swim School Norwood is passionate about childhood water safety!  Aqua-Tots was founded in 1991 and headquartered in the Phoenix area, Aqua-Tots Swim Schools is making waves as the largest international provider of year-round, indoor swim instruction, community outreach and drowning prevention education. Its trusted program is dedicated to children of all abilities from four months to 12 years old and features a proven curriculum used to teach more than five million swim lessons each year. Aqua-Tots is recognized in Franchise Business Review's Top 100 Franchises for Women in 2024, Entrepreneur's Top 15 Children's Franchises of 2023, Entrepreneur's Franchise 500®, Inc. Magazine's Top 5000 and Franchise Times' Top 200. Aqua-Tots has more than 150 locations in 25 states across 14 countries and is rapidly expanding with 90 locations in development.   Social Media: Connect with HeHe on Instagram  Connect with Aqua-Tots on IG  Connect with HeHe on YouTube.   BIRTH EDUCATION: Join The Birth Lounge here for judgment-free childbirth education that prepares you for an informed birth and how to confidently navigate hospital policy to have a trauma-free labor experience!   Download The Birth Lounge App for birth & postpartum prep delivered straight to your phone!   LINKS MENTIONED: Connect with Tyler at Norwood Aqua-Tots here!  Find an Aqua-Tots near you!    Key words: Water Safety, Drowning Prevention, Kids Swim Lessons, Swimming Tips for Parents, Water Safety Tips, Child Swim Lessons, Summer Safety Tips, Pool Safety Tips, Accident Prevention, Water Safety Month, Child Safety

Senior Care Authority's Erin Dwyer-Busch named a 2024 Franchise Rockstar by Franchise Business Review. Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com Email: mmarston@seniorcareauthority.com

Scaling success in franchising is a complex journey filled with its own set of challenges and opportunities. Entrepreneurs and franchise owners constantly seek effective strategies to expand their businesses while maintaining the essence of their brand. This week on Fordify LIVE!, we delve into the heart of franchising growth with Scott Abbott, whose expertise and experience in building Five Star Franchising into a thriving empire offers a wealth of knowledge for anyone looking to scale their franchise. Scott and Ford engage in a dynamic conversation that uncovers the pivotal aspects of franchising success. They explore the critical balance between aggressive growth and maintaining the quality that customers expect from your brand. Scott shares his perspective on the importance of fostering a positive and supportive environment for franchisees, highlighting how their success is intrinsically linked to the overall health of the franchise system. The episode also touches upon the innovative approaches to overcoming common hurdles in franchising. From the franchisee-first approach to the integration of technology in streamlining operations and enhancing customer service, Scott provides insights into the mechanisms that have propelled his brands forward. These strategies not only resonate with business owners and entrepreneurs but also serve as a blueprint for anyone in the franchising sector aiming to scale their operations effectively. Scott's journey emphasizes the significance of adapting to market changes and customer needs. His ability to pivot and embrace technological advancements underscores a crucial lesson for franchisors and franchisees alike: staying relevant and competitive requires a constant reevaluation of strategies and practices. Listeners will find value in the discussion about building a strong brand identity and how it plays a crucial role in scaling success in franchising. Scott's approach to brand development, focusing on consistency, customer satisfaction, and franchisee support, offers actionable insights for franchisors striving to enhance their market position. Ford and Scott discuss not just the successes but also the learning curves that come with scaling a franchising business. It's a testament to the idea that growth involves challenges, but overcoming these obstacles is what leads to meaningful and sustainable success. Watch the full interview on YouTube. This episode is packed with valuable takeaways for business owners, entrepreneurs, franchisees, and franchisors, offering guidance and inspiration for your own growth journey. Remember, Fordify LIVE! airs every Wednesday at 11AM Central on your favorite social platforms, with The Business Growth Show Podcast following every Thursday. Each week, we bring together industry leaders and experts to share their insights and stories, providing you with the knowledge and motivation to take your business to the next level. Don't miss out on this weekly dose of business growth wisdom. Tune in, and let's navigate the path to success together. About Scott Abbott: Scott, an entrepreneur from Utah, is celebrated for his remarkable ability to lead various companies from their nascent stages to successful exits. His most notable achievement includes co-founding Five Star Painting, which rapidly became one of America's largest painting franchise systems. Under Scott's leadership, Five Star Painting expanded to over 100 locations across four countries, eventually being acquired by The Dwyer Group, a globally respected service industry franchisor. During his tenure as CEO, Five Star Franchising garnered numerous accolades, highlighting the franchise's and Scott's business expertise. The company was recognized as the 15th fastest-growing company in Utah Valley by Utah Valley BusinessQ. Additionally, in 2013, Five Star Painting was ranked No. 7 among the top 50 franchise opportunities with 50-99 locations by Franchise Business Review, showcasing its strength and appeal in the franchising community. Scott's academic credentials are as impressive as his professional achievements, holding a Master of Business Administration from the Marriott School of Management at Brigham Young University and a bachelor's degree in management from the University of Manitoba. His entrepreneurial spirit and innovative approach to business have earned Scott personal accolades, including being named to the Utah Business Forty Under 40. He has also been recognized as Innovator of the Year and Entrepreneur of the Year in Canada, affirming his significant contributions to the business world. To dive deeper into Scott Abbott's insights and experiences, visit his blog at DScottAbbott.com Learn more about Five Star Franchising at FiveStarFranchising.com. About Ford Saeks Ford is a Business Growth Accelerator with an illustrious career spanning over two decades, during which he has masterminded the generation of over a billion dollars in sales worldwide for companies ranging from nimble startups to prestigious Fortune 500s. As the dynamic President and CEO of Prime Concepts Group, Inc., Ford's expertise lies in empowering businesses to captivate more loyal and repeat customers, bolster brand visibility, and foster a culture of innovation. Ford's entrepreneurial journey is marked by the successful founding of over ten companies, authorship of five influential books, securing of three U.S. patents, and the receipt of numerous industry accolades. His extensive knowledge and innovative strategies extend to AI prompt engineering, positioning him as a thought leader in leveraging AI technologies like ChatGPT to enhance business operations, marketing & sales strategies, and overall customer experience. Ford's pioneering work in AI and business growth strategies was recently highlighted at the “Unleash AI for Business Summit,” where he elucidated on the transformative potential of ChatGPT for businesses across various sectors. Ford Saeks is not just a strategist; he's a visionary dedicated to guiding businesses through the complexities of modern-day marketing and growth challenges. For more insights from Ford Saeks, explore ProfitRichResults.com and catch his insights in action on his TV show at Fordify.tv.

Senior Care Authority was named one of the best low-cost franchises in 2024 by the leading review site, Franchise Business Review. You can get more details about the brand at https://www.seniorcareauthority.com/senior-care-franchise-opportunities/ Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com Email: mmarston@seniorcareauthority.com

In this episode of Start With a Win, Adam Contos, invites listeners into the fascinating world of real estate franchising alongside his guest, James Dwiggins, CEO of NextHome. Through a blend of industry expertise and personal narratives, they explore the intricate evolution of real estate franchising, offering profound insights into its transformative impact on the industry. James shares captivating anecdotes from his family's multi-generational journey in real estate, offering listeners a glimpse into the dynamic intersection of tradition and innovation.As the conversation unfolds, Adam and James delve deep into the essence of effective leadership, emphasizing the significance of self-awareness, humility, and adaptability. They navigate through the nuances of franchising, highlighting its capacity to provide structure, support, and a sense of community for aspiring entrepreneurs. With candid reflections on the pitfalls of ego-driven leadership and the liberating potential of embracing change, this episode serves as a beacon of inspiration for business leaders and entrepreneurs striving for success in today's dynamic landscape. Tune in and embark on a transformative journey to leadership excellence.James Dwiggins, CEO of NextHome, Inc., is a seasoned leader in the real estate industry, with a dynamic vision shaped by three generations of family involvement in the field. Beginning his journey in real estate franchise business in 2006, James played a pivotal role at Realty World Northern California & Nevada, rising to Vice President after initially joining as the Director of Technology and Strategy. In 2014, he co-founded NextHome with Tei Baishiki, successfully overseeing its growth as an independent national real estate franchise by January 2015. Prior to this, James, along with Tei, co-founded VREO, Inc., a groundbreaking enterprise-level internet applications developer, earning industry recognition, including the Inman Innovator Award. With a wealth of experience and a proven track record, James is not only the host of the Real Estate Insiders Unfiltered Podcast but has also received accolades such as being featured on the Swanepoel Power 200 list and recognized by Franchise Business Review for leading the top real estate franchise in owner satisfaction for three consecutive years. Originally from San Luis Obispo, James' passion for soccer and his academic background in business and criminal law at Cuesta College contribute to his well-rounded leadership style.00:00 Intro02:20 Yes, a multi-generational expert real estate professional05:01 Why franchise - because you get this benefit!08:51 What are you good at, the most successful leaders can do this.10:21 Biggest thing I found…13:50 How is real estate industry dealing with the change from the lawsuits?16:16 This mindset or that mindset!18:36 There is this learning lesson…23:58 In this new world, these mechanisms need to be in place.29:04 Do this to become the leader…33:25 The value of an association…    43:16 Best way to start with a win…⚡️FREE RESOURCE:

Petaluma - California - Senior Care Authority has been named one of the top franchises by Franchise Business Review again! Learn how this company keeps on getting top rankings year after year and what makes their concept stand out.Learn more at: https://www.seniorcareauthority.com/senior-care-franchise-opportunities/ Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com Email: mmarston@seniorcareauthority.com

On this week's episode of Start With a Win, Adam welcomes guest, Scott Abbott, CEO and co-founder of Five Star Franchising. The episode provides a glimpse into Scott's mindset and leadership philosophy, offering valuable business tips for franchisees and entrepreneurs as he shares his entrepreneurial journey. As the episode unfolds, Scott discusses the origins of Five Star Franchising and its growth trajectory, touching on challenges faced during the recession and strategic decisions leading to successful exits. Scott covers the current landscape of franchising, addressing challenges like labor shortages and the increasing cost of customer acquisition. He emphasizes the importance of thinking big and tackling challenging tasks early in the day for personal growth. With an engaging mix of personal anecdotes, industry insights, and practical advice, Start With a Win aims to inspire its audience to approach challenges with resilience and a winning mindset.Scott, a highly accomplished entrepreneur, serves as the CEO and Co-Founder of Five Star Franchising, overseeing a diverse portfolio with over 900 franchisees, including ProNexis and notable service brands. His leadership extends beyond Five Star Franchising, with successful exits from ventures like Five Star Painting and Joe Home Buyer.In addition to his role in franchising, Scott actively invests in SaaS/fintech and engages in land development. Holding an MBA from Brigham Young University and a bachelor's degree from the University of Manitoba, Scott's entrepreneurial prowess has garnered him recognition, including the Utah Business Forty Under 40 and prestigious awards like Innovator of the Year and Entrepreneur of the Year.Under Scott's guidance, Five Star Franchising earned accolades, ranking 15th in Utah Valley's fastest-growing companies and securing 7th place among the top 50 franchise opportunities for 2013 by Franchise Business Review. Beyond his professional achievements, Scott is a dedicated family man who enjoys soccer, snowboarding, and global exploration with his wife and five children.00:00 Intro02:05 The missing ingredient to success!05:05 What is so much in business?06:25 What can knock you off your horse?09:06 Lifestyle or go Big?13:24 Franchising is the answer to…16:22 Franchisor looks for?19:12 Best Business tip & Profound Statement!22:03 Can you embrace the uncomfortable?Scott's Podcast: Home Services Summit⚡️FREE RESOURCE:

Interview with Winn ClaybaughWinn Claybaugh is the founder, co-owner, and dean of Paul Mitchell Advanced Education, a franchisor of more than 100 cosmetology and/or barbering schools throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine's Fast 55, a ranking of the fastest-growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in Franchise Business Review's Franchisee Satisfaction Awards.A popular seminar leader and keynote speaker, Winn travels extensively as an educator and consultant, inspiring audiences ranging from housewives and college students to CEOs. He has been the National Motivational Expert for Paul Mitchell, a frequent speaker at every major beauty industry event, and a speaker at the 2017 California Women's Conference. He has helped thousands of businesses build their brands and create successful working cultures; his clients have included Southwest Airlines, the Irvine Company, Vidal Sassoon, Entertainment Tonight, Mattel, For Rent magazine, and many other businesses from hospitals to apartment communities.Since 1995, Winn has interviewed over 325 beauty and business professionals, artists, educators, and mentors for his popular MASTERS series. Now available on all major podcast platforms, MASTERS by Winn Claybaugh has more than 1 million podcast downloads. Winn is also a featured contributor to online publications that reach millions of subscribers and a popular guest on national podcasts and radio shows. He currently serves on the boards of directors of three nonprofit organizations: Bright Pink, Beauty Changes Lives, and the Andrew Gomez Dream Foundation, which he co-founded.From 2004 to 2023, Winn led the Paul Mitchell School network to collectively raise over $25 million for multiple charitable organizations such as Leeza's Care Connection, Children's Miracle Network Hospitals, Larry King Cardiac Foundation, Habitat for Humanity, Boys & Girls Clubs, and many more. Links:www.winnclaybaugh.com www.mastersbywinnclaybaugh.com https://vimeo.com/140170785 www.youtube.com/winnclaybaugh https://www.facebook.com/winnclaybaughpage https://www.instagram.com/winnclaybaugh/ https://linktr.ee/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org https://www.instagram.com/paulmitchelledu/ News from TheTease.com:https://www.thetease.com/december-tech-touch-ups/

Tony's speech from the 2023 Kentucky Entrepreneur Hall of Fame ceremony in Lexington, KY on November 2, 2023. Tony Lamb Founder & CEO, Kona Ice Founder & CEO, Travelin' Tom's Coffee Tony Lamb is the founder and CEO of Kona Ice and Travelin' Tom's Coffee Truck. When Tony launched Kona Ice in 2007, he wanted to give families a better ice cream truck experience after his 3-year-old daughter had an awful encounter with an ice cream truck man. Since then, Tony Lamb has revolutionized the food truck space and Kona Ice has grown to the World's Largest Food Truck Company with more than 1,700 franchisee-owned trucks in 49 states and Canada. Keeping the same vision, Tony launched Travelin' Tom's Coffee Truck in 2020. With 150 franchised trucks on the road by the end of 2023, Tom's Coffee is growing exponentially with over 300 reservations for future trucks. Kona Ice has been recognized by Entrepreneur Magazine's Franchise 500, rated #1 New Franchise in the US in 2013, and regularly in the Top 25 Fastest Growing Franchises. Kona Ice has been consistently ranked #1 and #2 in Franchisee Satisfaction by Franchise Business Review for the past 12 years. Additionally, Tony was named the 2021 Chief Executive Officer for a Large Private Company by Cincinnati Business Courier. This program honors executives who've shown outstanding leadership and stellar performance at Greater Cincinnati businesses and nonprofits.Links: • Tony Lamb's Kentucky Entrepreneur Hall of Fame profile --- Send in a voice message: https://podcasters.spotify.com/pod/show/awesomeinc/message

  About Restauranttopia Restauranttopia is your go-to podcast for everything restaurant related. From operations to marketing, and everything in between, we bring experts from all corners of the restaurant world to share their insights, experiences, and tips to help you succeed in this dynamic industry.   Robin Gagnon is the Co-Founder and CEO of We Sell Restaurants, a brand that has carved an unparalleled niche in the industry as the nation's leading and only business broker franchise focused on restaurants. Under Robin's leadership, We Sell Restaurants has grown to 45 states where it dominates the restaurant for sale marketplace and franchise resales, delivering on the founder's vision to Sell More Restaurants Than Anyone Else. We Sell Restaurants was named one of the most influential suppliers and vendors in the country by Nation's Restaurant News and has earned a position on INC 5000's list of fastest growing privately held companies. Franchisees of We Sell Restaurants surveyed by Franchise Business Review placed it 25th in the nation in franchisee satisfaction.  Robin is the Chair of the Women's Franchise Committee of IFA. She is also an MBA and Certified Franchise Executive (CFE) in addition to her CBI (Certified Business Intermediary) designation from the International Business Brokers Association. She co-authored Appetite for Acquisition, a small business book award winner in 2012 and contributes frequently to industry press appearing in Forbes, QSR, Modern Restaurant Management, Franchise Update, and others. Entrepreneur has named her to their list of the “Top Influential Women in Franchising.”   About We Sell Restaurants  We Sell Restaurants is the nation's largest business broker franchise focused exclusively on the sale of restaurants, with 20 years of experience in helping buy, sell and lease hospitality locations. We Sell Restaurants and its franchisees have sold thousands of restaurants across the country and maintain a listing inventory of more than $200 million online at their powerhouse restaurant for sale marketplace, including independent and restaurant franchises for sale. We Sell Restaurants is offering franchise opportunities for their brand in select market areas. For more information, visit www.wesellrestaurants.com.

Get ready for a thrilling ride as we navigate the intriguing world of Bio One - a crime and trauma scene cleanup franchise with Dinesa Ittaya, its fiery President. This episode will enlighten you about the unique low-cost, low overhead, and scalable opportunities of this franchise that's far from typical. Our guest, Dinesa, takes us through her journey, from her background in franchising to joining five-star franchising which brought her to Bio One. You'll learn about the wild stories and benefits of being part of the five-star family, and how they support their franchisees to success. Ready to uncover what it takes to be a Bio One franchise owner? It takes more than cleaning up after crime scenes or traumatic events. It's about possessing the right personality traits, a knack for sales and marketing, and the ability to follow a tried-and-true business plan. Dinesa sheds light on how franchisees can experience a deep sense of fulfillment by serving their communities in time of need. We also delve into Bio One's operations and training, and the vehicle requirements needed to perform the tasks. As we round off, we explore the practical side of the business. Dinesa shares how Bio One franchisees impact lives by providing essential services, backed by ongoing training. We touch on the potential global franchise opportunities in this field and how the company supports its franchisees. The episode wraps up by highlighting the satisfaction level of franchisees as reported in the Franchise Business Review survey. So join us on this enrapturing journey that's sure to spark your entrepreneurial spirit!   Don't forget to like and subscribe!    Instagram: https://www.instagram.com/path2frdm/   Facebook: https://www.facebook.com/path2frdm   Linkedin: https://www.linkedin.com/in/wesleybarefoot/   7 Steps to Owning a Franchise: https://path2frdm-1.hubspotpagebuilder.com/path-to-freedom-about-franchising   If you would like to learn more about this particular franchise opportunity, or discuss franchise ownership in general - feel free to use the link to my calendar below to schedule a free, no-obligation introductory meeting.    https://calendly.com/Is-barefoot/introcallwithIs

Welcome to Season 3 of the Advisory Board Podcast with Dave Hansen! In this episode, we sit down with Jeff Bevis. a 31-year franchising veteran and COO of Caring Senior Service. Jeff shares insights on support, communication, and metrics in franchise operations, providing valuable tips for success.Support challenges: Emerging brands often oversimplify engagement models, cutting corners. Dave emphasizes the importance of tailored support programs with coaching and in-field meetings.Effective communication: Open and consistent communication is key. Jeff highlights the power of peer-to-peer training, monthly town halls, and regular newsletters.Metrics for success: Simplified metrics, such as unit profitability and caregiver turnover, are essential for tracking progress. Franchisees should have their own scorecards.

Join us as Jeff Bevis shares his expertise on franchise operations, support, communication, and metrics, helping you take your franchising endeavors to new heights!With a business career that has stretched over 36 years, Jeff Bevis is the COO of Caring Senior Service, a private-duty, non-medical home care company. Bevis has more than 30 years of operational experience, and more than 20 years' experience building successful brands in the home care industry. He and his son, Devin, founded a major home care brand in 2010 and grew that company into an Inc. 5000 company by its first year of eligibility in year 3, as well as, maintained that accolade for each of the following 6 years. A rare feat for any new, high-growth company. With more than 50 locations across the U.S., Caring Senior Service recently received a prestigious ranking by Franchise Business Review for 2023 as one of the top 200 best franchise opportunities for the second year in a row, based on franchisee satisfaction surveys.

Welcome to the Advisory Board Podcast Season 3 with Dave Hansen!In this episode, we dive deep into the world of franchising, exploring the importance of trust and effective communication between franchisors and franchisees with Michelle Rowan.Join us as we uncover valuable insights and strategies for building a culture of trust in franchising, ultimately driving success and growth for franchise brands.Explore the importance of trust and effective communication in franchising.Uncover the key elements of unit-level profitability and franchisee satisfaction.Learn strategies for building a culture of trust between franchisors and franchisees.Gain insights into measuring customer feedback and utilizing it for continuous improvement.Michelle Rowan is the president and COO of Franchise Business Review, a market research and consulting company specializing in franchisee and employee satisfaction, as well as franchise relations issues. She is actively involved in the franchise community; former Chair of the International Franchise Association's Women's Franchise Committee, currently serves on IFA's Supplier Forum Board, the Pride Franchise Leadership Council, and is a Certified Franchise Executive.In 2023 she received the Crystal Compass Award, which recognizes those who have made significant contributions through leadership within their organization, the franchise community, or the community in which they live. The award is presented each year by the International Franchise Association's Women's Franchise Committee. Michelle has been named one of Entrepreneur's Most Influential Women in Franchising and is on the board of the Yum! Center for Global Franchise Excellence at the University of Louisville.She lives in Maine with her husband, daughter, and two rescue dogs. She and her husband also own Woodland Farms Brewery, a tasting room and brewery. In addition to alcoholic craft beer, they released the first non-alcoholic craft beer from Maine.

BIG show today! First up: Sarah Bush, IFA's new General Counsel shares the latest updates on what the FTC and the federal government are up to fighting small business.  The FTC has issued a request for information from franchise professionals. Why now? And, how can you respond and share your franchise story? Next up: an informal conversation where Ingrid Schneider, Patti Rother, and host Jack Monson share results of an experiment of the types, formats, and frequency of LinkedIn posting. What's working and what's not?What's better: 3 times per week or 3 times per day?Why are the results for reach now so different than for engagement?How does AI now affect your reach?Which new LinkedIn features and tools should you use and which should be avoided?What exactly is a #shitpost? Thanks to Serviceminder, Hughes, AnswerConnect, and BIGGBY Coffee.   Shout-outs today to Franchise Business Review, Northeast Color, and all the #frandogs

What to expect at the FBR Summit in Austin TX this October - who it is for, what the sessions will cover, the keynote speaker, and why you'll leave with tangible steps AND the network to support your owners effectively. AC Inc is the proud platinum sponsor of the FBR Summit and Angela is chatting with Michelle Rowan from Franchise Business Review all about this must-attend event! Grab a glass of wine (or your beverage of choice) and let's chat franchise growth! Connect with Angela on LinkedIn: www.linkedin.com/in/angelacoteinc Connect with Michelle on LinkedIn: www.linkedin.com/in/michellemonroerowan Try an AC Roundtable: www.angelacote.com/roundtables

Office Pride is an award-winning company looking for strong business leaders to help grow and expand its operations nationwide. The company has won many awards over the years, including Franchise Business Review's Top Franchises for Veterans, Top Franchises for Women, Recession Proof Franchises, and many more. Tifton Coleman, Franchise Development Manager, and Kevin Scott, Franchise Owner, join the show to discuss their military backgrounds and why Office Pride is a great opportunity for anyone who is looking to build a business and give back to their community. Additional topics include: • Why Kevin decided to open a franchise with Office Pride • How the opportunity has changed his life • Kevin's future business and community impact goals https://www.oriontalent.com/officepridefranchise/ Tifton Coleman – tiftoncoleman@officepride.com | 727.330.2931

Josh Allen, VP of Marketing, is joined by Michelle Rowan, President and COO of Franchise Business Review. They discuss their biggest takeaways and trends from the IFA convention, including artificial intelligence and how it relates to the franchising industry, and more.

This week we're talking Personal Branding in Franchising. Why is it critical? How can our personal traits break down some walls with our professional contacts? How can we stop holding ourselves back from sharing something real about ourselves? In the influencer age, it's not your elevator pitch, but the content stream that matters. And, who has a great personal brand? We're naming names!  Today's Rock Star panel: Emily George of Franchise Business Review, Danessa Itaya of Bio-One, Ingrid Schneider of Stay In Your Lane, and Thomas Scott of Home Run Franchises.   Thanks CareerPlug, Serviceminder, Hughes, and Franchise Hire. Shout outs to Kater Danford, Brooke Janousek, Megan Reilly, Greg Nathan, John DeHart, Angela Coté, and Susan Beth.  

Joining the show today is Michelle Rowan, Michelle is the President and COO of Franchise Business Review.Franchise Business Review is a franchise market research firm that performs independent surveys of franchisee satisfaction, employee engagement, franchise buyer experiences and end-customer satisfaction.The firm works with hundreds of today's top franchises to share best practices in franchise relations and operations.I hope you enjoy today's discussion with  Michelle Rowan from Franchise Business Review

Jeff Kaye is the Co-Chief Executive Officer of Kaye/Bassman International and Next Level Exchange and Co-Managing Director of Sanford Rose Associates®. For over three decades, Jeff has helped Kaye/Bassman International win Best Place to Work, workplace flexibility, and philanthropy awards while also propelling the firm to become the largest single-site search firm in the US. Fostering an environment of servant leadership, retention is unparalleled; over three dozen partners have been with the firm for over a decade. In 2007, Jeff used his Recruiting Training DVD set as a launching pad to grow Next Level Exchange, what is now the world's largest training and consulting firm to the search and staffing industry. In 2012, he led the acquisition of Sanford Rose Associates and helped grow the number of offices by over 250% while growing the network revenues by over 1500% in less than a decade. Jeff is considered an industry expert in executive, professional and technical search; has appeared on CNN, FOX, Bloomberg, and NBC; and is quoted regularly in publications including USA Today, The Wall Street Journal, Business Week, Time, and Fortune. Jeff is also a frequent speaker within the staffing and human resources community and been featured in dozens of international training meetings and videos. He lives in Dallas with his wife, Tracy, and their three children. Track Record of Success for the Sanford Rose Associates Family of Companies:  - Ranked as the 9th Largest U.S. Search Firm by Executive Search Review  - 95%+ retention of all previously existing firms who have joined since acquisition in 2012  - Since acquisition, number of offices increased by just over 250% during which time revenues increased by over 1500%  - Five consecutive years as #1 Business Services Firm by the Franchise Business Review  - Over 240 recruiters hired and trained for our offices in the past 12 months  - Parent company ranked as the #1 Best Place to Work by the Dallas Business Journal  - Parent company ranked the #1 Best Companies to Work for in Texas by Texas Monthly Magazine for four consecutive years  - Training division recognized as the #1 Leading Training and Consulting Organization for the Search Industry  - Featured on CNN, CNBC, The Wall Street Journal, Forbes, Fast Company, and more ---------------------------------------- This show is sponsored by Leopard Solutions Legal Intelligence Suite of products, Firmscape, and Leopard BI. Push ahead of the pack with the power of Leopard. For a free demo, visit this link: https://www.leopardsolutions.com/index.php/request-a-demo/ Links: https://www.kbic.com/team/jeff-kaye https://sanfordrose.com/ https://sanfordrose.com/welcome-to-sanford-rose-associates/management/ https://www.linkedin.com/in/jtkaye/

Welcome to the Franchise Founders Podcast. We are on a mission to help aspiring entrepreneurs just like you take action through franchise ownership allowing you to obtain more financial freedom, time with family, and ultimately, a business that can run on its own without you.Dan Claps has co-founded several franchise development firms and currently runs Franchise Playbook. Christian Dadulak is a successful Franchise Consultant and runs his independent Franchise Consulting business, The Franchise Guys. Courtney Stillings is the Director of Client Development for Franchise Business Review, an immense resource for franchise buyers. Franchise Business Review empowers potential franchise buyers with franchise reviews, downloadable reports, top franchise lists, and industry insights—all in one convenient place! FBR surveys over 30,000 franchise owners from 300+ franchise brands to reveal the top franchises with the highest ratings in franchisee satisfaction, franchise culture, company performance and other key benchmarks. This data helps potential buyers narrow their search and make better-informed buying decisions. Tune in to learn from Courtney about how to use FBR as one more tool to help provide transparency in your franchise due diligence process. Franchise Founders is a huge supporter of the International Franchise Association (IFA). If you are a fan of franchising and have an interest in joining the franchise community, the IFA is a great place to start! Learn more here: https://www.franchise.org/about-us

I hope you all had a safe and Happy Thanksgiving.  I certainly have enjoyed my break on the beaches of Amelia Island, FL.  This week I reprise my interview with Franchise Business Review's Emily George.  Anyone who knows her, gives thanks for the opportunity to do so.  What a better way to bring the Thanksgiving break to a close.  If you already know her, you know I'm right.  If you've yet to meet her, here is your opportunity.   C-ya back here to put the lid on Season 13 of Franchise Today, next Wed. at noon Eastern!

I am honored to be chatting today with Natasha Magrath. She is the President/Owner of the award-winning company - You've Got Maids of Northern Virginia. She founded the company in 2017. She has a degree in accounting and worked for more than 25 years as a Senior Accountant/Controller in various industries. She credits her father for instilling in her the idea that if you have a dream that you want to achieve in your life, you must go for it because nothing is impossible. Natasha is well known in the community as a loving, kind and generous person. As an immigrant from Lebanon, Natasha became a U.S. citizen in 2002. She has a son and daughter and is married to her husband Mike. This is her website: http://northernvirginia.youvegotmaids.com/

In this episode we talk with Industry Icon Winn Claybaugh about inclusivity, how to attract the team and clients that you WANT. And how to use three of the top human needs to ensure you have a healthy culture in your salon. Winn Claybaugh is the author of Be Nice (Or Else!) and “one of the best motivational speakers in the country,” according to CNN's Larry King, who wrote the foreword for the book. A business owner for over 38 years with over 16,000 people in his organization, Winn is the founder and co-owner of hair care giant Paul Mitchell's school division, with more than 100 locations throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine's Fast 55, a ranking of the fastest growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in the Franchise Business Review's Franchisee Satisfaction Awards. From 2004 to 2020, Winn and the Paul Mitchell Schools raised over $22 million for multiple charitable organizations, including Leeza's Care Connection, Children's Miracle Network Hospitals, Larry King Cardiac Foundation, Fran Drescher's Cancer Schmancer Movement, Dolly Parton's Imagination Library, Gary Sinise Foundation, Magic Johnson Foundation, Morris Animal Foundation, Habitat for Humanity, Food 4 Africa, Boys & Girls Clubs, hurricane and wildfire relief, AIDS causes, breast cancer causes, City of Hope, American Cancer RELATED LINKS www.winnclaybaugh.com www.masterspodcastclub.com Winn Claybaugh intro video: https://vimeo.com/140170785 YouTube channel: www.youtube.com/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org Facebook: @WinnClaybaughpage Instagram and Twitter: @WinnClaybaugh On social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you're a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Music information: Never Wanna Grow up, by the incredible Katrina Stone. https://artlist.io/song/6748/never-wa… Thank you for stopping by!

Can leaders really grow the business in ANY economy? Many say that leaders can't make headway in tough times, but I host CEO Richard Weissman of The Learning Experience, who explains why this isn't true. He shares the powerful strategy he used to accelerate growth during the global pandemic and achieve record growth in an industry that struggled. Richard is also the Chairman and Co-Founder. Since launching the franchise business with his family in 2002, Richard has built the brand into one of the largest childcare and early education franchises in the U.S. with over 300 centers operating nationwide, and hundreds more in development both domestically and internationally. This episode is make possible by The Learning Experience (https://thelearningexperience.com/ (https://thelearningexperience.com/)), the nation's fastest growing academy of early education franchise, educating and enhancing the lives of more than 36,000 children ages 6 weeks to 6 years old annually. Over the years, Richard has consistently grown The Learning Experience's operations and system-wide revenue while navigating the company, its franchise owners, and its employees through the Great Recession, the pandemic, and multiple private equity acquisitions. In addition, the brand has garnered countless accolades since its inception and is routinely named one of the top franchises across industries by Entrepreneur magazine and Franchise Business Review. LinkedIn Profile https://www.linkedin.com/in/richard-weissman-34b91552/ (https://www.linkedin.com/in/richard-weissman-34b91552/) Company Link: https://www.thelearningexperience.com/ (https://www.thelearningexperience.com/) What You'll Discover in this Episode: Why leaders should be able to grow a business in any business cycle. How he worked his way up from janitor to CEO. The two leadership lessons that inspire his leadership. Why leaders must learn to truly “hear” their business. How he can tell if a business is running well (or not) by the sound it makes.   Why it's important they named the company “THE” Learning Experience. Five questions he asks his leaders to answer every day. The defining moment that inspired him to rethink his relationship with teammates. Why all his employees have his personal cell phone number. ----- Connect with the Host, #1 bestselling author Ben Fanning https://www.benfanning.com/speaker/ (Speaking and Training inquires) https://followbenonyoutube.com (Subscribe to my Youtube channel) https://www.linkedin.com/in/benfanning/ (LinkedIn) https://www.instagram.com/benfanning1/ (Instagram) https://twitter.com/BenFanning1 (Twitter)

About Chuck :Chuck is a Certified Franchise Executive and the founder of CarePatrol Franchise Systems, the largest franchised senior placement company in the nation with over 150 offices.His Social Work background made him the natural pioneer of the senior placement and referral industry for the past 27 years. In his placement agent career, he and his company placed over 100,000 seniors in assisted living and residential homes across the country.Chuck has been a franchisor for 11 years and under his leadership, CarePatrol received over 40 franchise industry awards, including the prestigious Franchisee Satisfaction Hall of Fame by the Franchise Business Review and INC. Magazine's Fastest Growing Privately-Held Company in America.He is the Past-President of The National Placement and Referral Alliance (NPRAlliance.org), which is the national trade association for the Referral and Placement Industry. He has presented at over 50 regional and national healthcare conferences on the topics of Medicare Spending Per Beneficiary and Patient Choice. He is an author and a 2015 recipient of a “Hospital Readmission Innovation Award.”Chuck stepped down at CarePatrol in June of 2020 to bring his franchising and marketing talent to Majestic Residences to help residential care homes thrive. Chuck lives in Gilbert, Arizona, is married and has 4 adult children, 2 dogs, and enjoys spending time relaxing around his Koi pond.Links From The Podcasthttps://www.discovermajesticresidences.com/https://www.discovermajesticresidences.com/franchising/https://www.facebook.com/MajesticResidencesFranchisehttps://twitter.com/CareByMajestichttps://www.peer2peerrealestate.com@williamp2pre (twitter)facebook.com/peer2peerrealestatehttps://www.linkedin.com/in/williemorales/Book(s)recommendedThe Obstacle is the way- Ryan Holliday Thank you Chuck for being on the podcast. What did you think about today's subject? Please go to apple podcasts look for us at peer 2 peer real estate podcast, please subscribe and leave a review. Don't give up on your dreams, fight for it and guard it. Keep the momentum going, Good things will happen. Thanks for listening and be safe See acast.com/privacy for privacy and opt-out information.

On today's FranchiseU! Kathy Gosser talks to Franchise Business Review's President and COO, Michelle Rowan, CFE. Franchise Business Review is the leading market research firm in the franchise sector specializing in franchisee satisfaction and employee engagement. In addition to her role at FBR, Michelle is also chair of the International Franchise Association Women's Franchise Committee and a Certified Franchise Executive. Recently, Michelle joined the YUM! Center for Global Franchise Excellence Board of Advisors.

Eric Stites, CEO and Managing Director of Franchise Business Review, in an interview with Patrick Findaro. Do you trust the franchisor? Franchising can be a great way to own your own business, but it's important to trust the franchisor you're working with. In this podcast, Eric and Patrick discuss what to look for when choosing a franchise and how to build a trusting relationship with your franchisor. Listen now to learn more! Visit their website: https://tour.franchisebusinessreview.com/ Want to speak with a franchise specialist about Franchise Business Review or another franchise? Click here: https://share.hsforms.com/1ZtNM19w4R8WIXyNa_97N7w4e0xw If you are looking for more information, you can connect with us through our networks: https://www.vettedbiz.com/ https://www.linkedin.com/company/vettedbiz/ https://www.facebook.com/vettedbiz

"Franchisors have to soar with their strengths and manage their weaknesses…"  said Sean Falk, Commercial Lines Specialist at Hylant in a group discussion of the challenges and opportunities that await franchisors in 2022.  Join Dawn Kane, Co-founder and  CEO of Hot Dish Advertising, Michael Ianuzzi, CPA, Partner and Co-Practice Leader in Franchising at Citrin Cooperman, Michelle Rowan, COO and President of Franchise Business Review, Sherri Seiber, President of FranFund, Ty Brewster, Retail Broker at Locate.ai, Taj Adhav CEO of Leasecake and Amy Cheng, Founding Partner of ChengCohen law firm in a discussion of the changes that are happening in 2022 and how good franchisors can tap into outside expertise to manage it all and grow their systems.  And they share their tips for the best experience at #IFA2022

AtWork Group is one of America's largest and fastest growing staffing firms. They are ranked on the Inc. 5000 list and are consistently rated one of the best franchise opportunities in the country by Entrepreneur Magazine, Franchise Times, Franchise Business Review, and Franchise Gator.AtWork places talented professionals into administrative, light-industrial, medical, home health care, and management level positions at some of the nation's largest and most recognizable companies. Whether you need temporary help to get you through the busy season or an experienced medical or executive level professional, AtWork will find the very best candidate to help you grow your business through one of their two specialized divisions: AtWork Personnel and AtWork Search.For more information regarding AtWork Group franchise opportunities, visit https://www.atworkfranchise.com.Support the show

In this episode we talk with Industry Icon Winn Claybaugh about inclusivity, how to attract the team and clients that you WANT. And how to use three of the top human needs to ensure you have a healthy culture in your salon. RELATED LINKS www.winnclaybaugh.com www.masterspodcastclub.com Winn Claybaugh intro video: https://vimeo.com/140170785 YouTube channel: www.youtube.com/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org Facebook:  @WinnClaybaughpage Instagram and Twitter:  @WinnClaybaugh Winn Claybaugh is the author of Be Nice (Or Else!) and “one of the best motivational speakers in the country,” according to CNN's Larry King, who wrote the foreword for the book. A business owner for over 38 years with over 16,000 people in his organization, Winn is the founder and co-owner of hair care giant Paul Mitchell's school division, with more than 100 locations throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine's Fast 55, a ranking of the fastest growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in the Franchise Business Review's Franchisee Satisfaction Awards. From 2004 to 2020, Winn and the Paul Mitchell Schools raised over $22 million for multiple charitable organizations, including Leeza's Care Connection, Children's Miracle Network Hospitals, Larry King Cardiac Foundation, Fran Drescher's Cancer Schmancer Movement, Dolly Parton's Imagination Library, Gary Sinise Foundation, Magic Johnson Foundation, Morris Animal Foundation, Habitat for Humanity, Food 4 Africa, Boys & Girls Clubs, hurricane and wildfire relief, AIDS causes, breast cancer causes, City of Hope, American Cancer More on Keune Education: https://keuneeducation.com Looking to private label? Try Genesis Private Label  - www.bit.ly/GenesisShopTalk Say hi to Chris and John on social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/chrissulimayhair/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you're a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Follow us on Instagram. https://www.instagram.com/124.go/ / Music information: Never Wanna Grow up, by the incredible Katrina Stone.  https://artlist.io/song/6748/never-wa… Thank you for stopping by! Chris and John

In this episode we talk with Industry Icon Winn Claybaugh about inclusivity, how to attract the team and clients that you WANT. And how to use three of the top human needs to ensure you have a healthy culture in your salon. RELATED LINKS www.winnclaybaugh.com www.masterspodcastclub.com Winn Claybaugh intro video: https://vimeo.com/140170785 YouTube channel: www.youtube.com/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org Facebook:  @WinnClaybaughpage Instagram and Twitter:  @WinnClaybaugh Winn Claybaugh is the author of Be Nice (Or Else!) and “one of the best motivational speakers in the country,” according to CNN's Larry King, who wrote the foreword for the book. A business owner for over 38 years with over 16,000 people in his organization, Winn is the founder and co-owner of hair care giant Paul Mitchell's school division, with more than 100 locations throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine's Fast 55, a ranking of the fastest growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in the Franchise Business Review's Franchisee Satisfaction Awards. From 2004 to 2020, Winn and the Paul Mitchell Schools raised over $22 million for multiple charitable organizations, including Leeza's Care Connection, Children's Miracle Network Hospitals, Larry King Cardiac Foundation, Fran Drescher's Cancer Schmancer Movement, Dolly Parton's Imagination Library, Gary Sinise Foundation, Magic Johnson Foundation, Morris Animal Foundation, Habitat for Humanity, Food 4 Africa, Boys & Girls Clubs, hurricane and wildfire relief, AIDS causes, breast cancer causes, City of Hope, American Cancer More on Keune Education: https://keuneeducation.com Looking to private label? Try Genesis Private Label  - www.bit.ly/GenesisShopTalk Say hi to Chris and John on social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/chrissulimayhair/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you're a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Follow us on Instagram. https://www.instagram.com/124.go/ / Music information: Never Wanna Grow up, by the incredible Katrina Stone.  https://artlist.io/song/6748/never-wa… Thank you for stopping by! Chris and John

Today, it's the latest in our series on The Culture of Franchising. My guests are Amanda Dempsey of Kent Franchise Law Group, Richie Huffman of Celebree School, and Emily George of Franchise Business Review. We captured these conversations at the 20th Multi-Unit Franchising Conference. We've had a pretty horrible couple of weeks in America, but the comeback of lifetime is starting and the spirit of entrepreneurship is alive. Kudos to Therese Thilgen, Gary Gardner, and Diane Phibbs of franchise update media for bringing us all together again at this amazing event.  Thanks to iPost, Location3, and AnswerConnect.

​Topic: Franchise Business Review-Importance of Data and Benchmarks Broadcast Date: August 19 , 2021 Broadcast Time : 5:00p EST / 4:00p CST / 3:00p MST /2:00p PST This week we have a dynamic duo in Cassidy Stillings and Emily George of Franchise Business Review. The discuss the importance of data and market research from the perspective of potential franchisees who are looking into business ownership. This information is also important to franchise systems to evaluate how they are doing in terms of achieving performance goals. Learn how they do it and why it matters. As two strong, female leaders on the rise, we will also find out how they are navigating their careers and who they look to for advice. Join host Ray Pillar, Owner of Molly Maid Aurora-Naperville and co-host Kristin Selmeczy, Chief Business Warrior of Pillars of Franchising as they discuss how to be successful at finding a franchise, identifying funding solutions, the purchasing process, developing marketing strategies and expanding and selling your franchise and giving back to the community with our guests: Courtney Stillings and Emily George of Franchise Business Review. David Kajganich will discuss Stop the Monkey Business, and Jerry Akers will begin a three-part series on single-unit versus multi-unit ownership starting with the Challenges of Transitioning from Single-Unit Ownership to Multi-Unit ownership. Fred McMurray will take everyone Down the Rabbit hole with a question that has been ripped from the headlines. On the Million Dollar Mentor Segment this week Kristin Selmeczy will give another million dollar mentor tip that has driven success. Listen live to new episodes on Thursdays at 4p central. Call in on Thursdays at 323-580-5755. Interested in buying a franchise? Join the Million Dollar Franchisee Mentor program Listen to past episodes. https://www.pillarsoffranchising.com.

Office Pride is an award-winning commercial cleaning services company looking for strong business leaders to help grow and expand its operations nationwide. Office Pride is an award-winning commercial cleaning services company that has been consistently recognized by Forbes, Entrepreneur, and Franchise Business Review, as a top franchise in the commercial cleaning category. Marc Stewart, a retired Air Force Officer, joins the podcast to discuss his decision to become an Office Pride franchise owner and what makes him excited about his future as a business owner. Additional topics include: • How Office Pride's culture and values set them apart • Achieving work / life balance and making your own schedule • Training and ongoing support for franchise owners If you'd like to learn more about Office Pride and its franchising opportunities, visit us online at www.oriontalent.com/officepridefranchise

For almost 40 years, Doug Bugie has travelled the globe in search of the big billers and recruitment leaders of the future.  He's personally sold 800 recruitment franchises in 40 countries that collectively have filled over 100,000 assignments. It's a great privilege to interview Doug for the second time. In this episode, Doug shares his unique experience of helping James Caan, of Dragon's Den fame, launch Humana International. In 7 years, they grew Humana to 200 offices in 27 countries and $90m before the business was acquired by MRI in 2001. Doug reveals some of the insights gained and lessons learned from working closely with James and other recruitment industry legends.    You will hear a comparison between recruiting in the UK and the US, plus Doug's insightful perspective on the future of the recruitment industry, the need to balance between humanity and technology, and much more. Doug represents FPC, a top 1% performer in the recruitment industry as ranked by Forbes, and ranked top 50 in franchisee satisfaction by Franchise Business Review. Outside the US, Doug represents Antal International, ranked by Recruiter Magazine as one of the UK's fastest-growing recruitment companies and listed on the Sunday Times International Fast Track.   Episode Outline and Highlights [2:08] The industry is roaring back! Listen to Doug's assessment of the current market. [5:36] Balancing humanity and technology in recruitment. [6:58] Building a business with James Caan.   [12:23] “Observe the masses and do the opposite.”  [18:30] How the ‘recruitment to recruitment' industry was pioneered. [20:27] Comparison between the UK and US recruiting industries. [27:34] Doug shares the humble beginnings of Humana International  Bouncing Back From Failure to Build a Business with James Caan In our interview, Doug describes his colourful career in executive search starting in the 80's with MRI (Management Recruiters International) and how a failure to achieve one of his life's ambitions ultimately led to him building a business with James Caan.  Doug describes how he put his entire life savings into running for a seat in the US Congress and lost everything. While this was a crushing disappointment at the time, this setback opened the door to a new opportunity -- one he most likely would never have entertained had his congressional ambitions been fulfilled.  When James Caan invited him to move to the UK in 1992 to start a new business, it didn't seem on the surface like the incredible, career-defining moment that it later proved to be.  At the time, James was a charismatic young “upstart” with an office above a Fish and Chip shop.  However, Doug recognized the leadership qualities that would eventually enable James to achieve spectacular success in building and scaling companies globally. As Doug puts it, “James could attract people and get them to buy into the mission and get them to really want it.”  A Solid Career of Wisdom and Experience Doug's more than three decades of career in recruitment enabled him to gain experience and learnings you will find valuable in today's competitive environment. In our conversation, you will hear him share how James Caan revolutionised the executive search industry in the UK and pioneered the ‘rec to rec' sector.  He highlights one of the keys to James' extraordinary success -- a philosophy that Doug believes still resonates today: “Observe the masses, and do the opposite.”  The Differences Between the US and UK Recruitment Industry and the Invention of the ‘Recruitment to Recruitment' Having worked and lived in both the UK and the US, Doug shared his observations and personal opinion on the differences between recruiting in both markets. In particular, we discussed the “rec to rec” space since Doug witnessed the birth of that industry. Hear his insights about this subject and how it is relevant to the ongoing evolution of the recruitment industry. Doug Bugie Bio and Contact Info Doug Bugie's career in recruitment spans over three decades where he's mainly worked in the niche of recruitment franchising. He is the president of Next Wave Global Franchise Systems LLC, which has formed a strategic partnership with FPC National to exclusively sell FPC Franchises. Doug has extensive experience in the recruitment franchise industry - from being an investor, top executive, to becoming a consultant. He was CEO and president of Antal International Network - an executive recruiting company with 130 offices spanning 33 countries, with Tony Goodwin. He was the CEO of Norman Broadbent, based in the UK. Arriving in London in 1992, Doug also co-founded the recruitment franchise Humana International with James Caan, the entrepreneur on the well known UK TV show Dragons Den. Humana, in only 7 years, grew to over 200 offices in 27 countries and over $90m. Humana was awarded the top international franchise in the UK by the British Franchise Association. Doug on LinkedIn FPC website link Antal International website link Doug on Twitter: @DougBugie People and Resources Mentioned James Caan on LinkedIn  Jeff Herzog on LinkedIn Tony Goodwin  of Antal International Connect with Mark Whitby Get your FREE 30-minute strategy call Mark on LinkedIn Mark on Twitter: @MarkWhitby Mark on Facebook Mark on Instagram: @RecruitmentCoach Related Podcast You Might Enjoy TRR # 3 The 4 Qualities of The World's Top Recruitment Leaders, with Doug Bugie Subscribe to The Resilient Recruiter

It sounds simple - serve the franchisees by leading them to their potential.  Learn how to gain trust and satisfaction by building trust and being true to your word.  Steve White, COO of PuroClean talks about his success with many brands by setting culture and following through with a united team.  "You'll never grow focusing on your weaknesses, but you need to know what they are."

Mary Jane Riva, CEO of Pizza Factory started as a franchisee, so she knows how to listen to their feedback.  Using data from the Franchise Business Review Franchisee Satisfaction Survey and a strategy to become an integral part of small markets, Pizza Factory has grown even through a pandemic.  How?  Be awesome!

How do you build great franchisee satisfaction in a highly competitive market?  Tell the franchisees the truth, keep a focus on what you do and get franchisees to share the vision.  Sean Manning of Payroll Vault doesn't pull punches and talks about the hard work it takes and the rewards it can reap.

Shannon Wilburn, CFE, is the Co-founder and CEO of Just Between Friends Franchise Systems, Inc., North America’s leading pop-up children’s and maternity consignment sale. Just Between Friends has 150+ franchises in 32 states. Each franchise hosts two or more seasonal sales a year in their community. JBF was founded on the idea that everyone deserves to feel good about providing well for their families. JBF was named to Forbes “Top Ten Franchises in America” for 3 years in a row and has been named in the top franchises for franchisee satisfaction by Franchise Business Review for the last 14 years. JBF has also been named to the list of “Top Franchises for Women,” “Top Ten Home-based Franchises for Stay-at-home Moms” and “Best of the Best Low-Cost Franchises by Franchise Business Review for a fourth year.  Interviewed by Michelle Rowan, President, Franchise Business Review.  

Jesse Johnstone, President of Fibrenew, shares their focus for having highly satisfied and motivated franchisees as they grow out from their home base in Canada and persevere for 36 years!  

Not every brand is seeking to be the biggest, but they can still be the best at what they do.  Michael Arrowsmith, CDO of Pinch A Penny Pool, Patio and Spa, talks about franchising with heart.  Hear how this family-run business has grown a regional brand to great success for them and their franchisees by truly caring about their franchisees success and developing a system around that and how the Franchise Business Review Franchisee Satisfaction Survey has been a key tool for that.

Good franchisees measure performance, but the great ones measure their franchisees' satisfaction.  Tune in to a fun and interesting discussion with Eric Stites Founder and CEO, and Michelle Rowan, President of Franchise Business Review about how getting anonymous, honest, and truthful feedback can be the most powerful tool in growing a brand.  The follow this season as we talk to some of their top scorers of the FBR, Franchisee Satisfaction Survey including: Pinch a Penny, Fibrenew, Christian Brothers Automotive, Payroll Vault, Pizza Factory, Puroclean, Team Logic and Mathnasium.

In this episode we talk with Industry Icon Winn Claybaugh about inclusivity, how to attract the team and clients that you WANT. And how to use three of the top human needs to ensure you have a healthy culture in your salon. RELATED LINKS www.winnclaybaugh.com www.masterspodcastclub.com Winn Claybaugh intro video: https://vimeo.com/140170785 YouTube channel: www.youtube.com/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org Facebook: @WinnClaybaughpage Instagram and Twitter: @WinnClaybaugh Winn Claybaugh is the author of Be Nice (Or Else!) and “one of the best motivational speakers in the country,” according to CNN's Larry King, who wrote the foreword for the book. A business owner for over 38 years with over 16,000 people in his organization, Winn is the founder and co-owner of hair care giant Paul Mitchell's school division, with more than 100 locations throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine's Fast 55, a ranking of the fastest growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in the Franchise Business Review's Franchisee Satisfaction Awards. From 2004 to 2020, Winn and the Paul Mitchell Schools raised over $22 million for multiple charitable organizations, including Leeza's Care Connection, Children's Miracle Network Hospitals, Larry King Cardiac Foundation, Fran Drescher's Cancer Schmancer Movement, Dolly Parton's Imagination Library, Gary Sinise Foundation, Magic Johnson Foundation, Morris Animal Foundation, Habitat for Humanity, Food 4 Africa, Boys & Girls Clubs, hurricane and wildfire relief, AIDS causes, breast cancer causes, City of Hope, American Cancer More on Keune Education: https://keuneeducation.com Looking to private label? Try Genesis Private Label - www.bit.ly/GenesisShopTalk Say hi to Chris and John on social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/chrissulimayhair/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you're a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Follow us on Instagram. https://www.instagram.com/124.go/ / Music information: Never Wanna Grow up, by the incredible Katrina Stone. https://artlist.io/song/6748/never-wa… Thank you for stopping by! Chris and John

In this episode we talk with Industry Icon Winn Claybaugh about inclusivity, how to attract the team and clients that you WANT. And how to use three of the top human needs to ensure you have a healthy culture in your salon. RELATED LINKS www.winnclaybaugh.com www.masterspodcastclub.com Winn Claybaugh intro video: https://vimeo.com/140170785 YouTube channel: www.youtube.com/winnclaybaugh www.paulmitchell.edu www.paulmitchellschoolsfunraising.org Facebook: @WinnClaybaughpage Instagram and Twitter: @WinnClaybaugh Winn Claybaugh is the author of Be Nice (Or Else!) and “one of the best motivational speakers in the country,” according to CNN’s Larry King, who wrote the foreword for the book. A business owner for over 38 years with over 16,000 people in his organization, Winn is the founder and co-owner of hair care giant Paul Mitchell’s school division, with more than 100 locations throughout the United States. The young company was ranked three years in a row (2006–2008) in the top 10 of Franchise Times magazine’s Fast 55, a ranking of the fastest growing young franchises, and has repeatedly ranked in the Top 50 and earned Best in Category in the Franchise Business Review’s Franchisee Satisfaction Awards. From 2004 to 2020, Winn and the Paul Mitchell Schools raised over $22 million for multiple charitable organizations, including Leeza’s Care Connection, Children’s Miracle Network Hospitals, Larry King Cardiac Foundation, Fran Drescher’s Cancer Schmancer Movement, Dolly Parton’s Imagination Library, Gary Sinise Foundation, Magic Johnson Foundation, Morris Animal Foundation, Habitat for Humanity, Food 4 Africa, Boys & Girls Clubs, hurricane and wildfire relief, AIDS causes, breast cancer causes, City of Hope, American Cancer More on Keune Education: https://keuneeducation.com Looking to private label? Try Genesis Private Label - www.bit.ly/GenesisShopTalk Say hi to Chris and John on social: Instagram https://www.instagram.com/124.go/ https://www.instagram.com/chrissulimayhair/ https://www.instagram.com/noindoorvoice/ Facebook https://www.facebook.com/124GO/ If you’re a hairdresser, salon owner, salon manager or hair beauty professional, please subscribe and give us a Wicked Good Review!! Follow us on Instagram. https://www.instagram.com/124.go/ / Music information: Never Wanna Grow up, by the incredible Katrina Stone. https://artlist.io/song/6748/never-wa… Thank you for stopping by! Chris and John

Rebecca Monet and Elizabeth Denham welcome Michelle Rowan of Franchise Business Review. She discusses her life theme of living with integrity and authenticity. In this personal interview, she reveals how she became who she is, how she was parented, how she parents, and what she hopes for herself and her family. She also tells us how her friendship with Paul Pickett drew her out in the business world and showed her how to find her tribe. Join The Coterie for Women at https://www.thecoterieforwomen.com/

Jania Bailey, CFE, is the CEO of FranNet, the most respected voice in the franchise consultant industry in North America. Bailey has more than 30 years of experience in the banking and franchise industries. Bailey works closely with the International Franchise Association (IFA). For 6 years, Bailey has served on the IFA Executive Board of Directors and currently serves as Chair of the IFA Membership Committee.  In 2019, Bailey was the recipient of the IFA Bonnie Levine Award for her contributions to the growth of the business; contributions to her community through board positions, volunteer work and activities that promote the professional advancement of women; and her contributions as a mentor to women in franchising. Interviewed by Michelle Rowan, CFE, President of Franchise Business Review and WFC Committee Chair.  

Angela Olea is a highly passionate, innovative, and accomplished business leader in the senior care industry. She is a respected authority on senior housing and care options, serving as a guest speaker at state and national aging conferences. Angela is also a visionary, founding the nation's first senior placement franchise business. A registered nurse, Angela initially launched Assisted Living Locators in response to seeing patients have unnecessary readmissions and a lack of community support. In an effort to evoke positive change and ease of care transition for patients, she created a National Readmissions Prevention Specialized Program for community care providers to reduce hospital readmissions. Today, as Chief Executive Officer of Assisted Living Locators, she has built the company into a nationally acclaimed premier placement and referral agency, matchmaking seniors with caring providers for over a decade. Under her stewardship, Assisted Living Locators is setting the standard for care transition and has received top rankings in Entrepreneur's 2020 Franchise 500®, Franchise Business Review's 2020 Top Franchises Report, and Franchise Dictionary's Top 100 Game Changer Franchises. With 130 franchise office locations in 36 states and the District of Columbia, Assisted Living Locators is one of the largest, non-acquired senior placement and referral businesses in the U.S. Angela has also played an integral role in the formation of a new unified resource and advocacy organization for the senior care industry – the National Placement and Referral Alliance (NPRA). She has been actively involved as a founding member of the Board of Directors to build this strategic industry alliance with other professional placement and referral businesses. What the podcast will teach you: How Angela is a natural entrepreneur with a background as a Registered Nurse, and how these two elements converged when she recognized a need for senior support services How Angela established Assisted Living Locators to fill the need for an assisted living locator service franchise What challenges, opportunities, and experiences Angela faced as her business crossed the million-dollar mark and continued to grow Why Angela had to continually reinvent her role as a leader to adapt to the changing scope and scale of her business Why identifying and surrounding yourself with other successful people can help you continue to learn and become a stronger business leader How finding a good coach and carving out time for personal development and research was instrumental in Angela's success Why careful planning, benchmarks and an abundance of data can help you grow and adapt your plan What specific qualities and traits Angela has looked for in professionals when building out her leadership team, and why they have extremely low turnover Why every company needs a “Switzerland” who can take and share ideas, both good and bad, and offer you a different perspective Resources: Website: https://assistedlivinglocators.com/ LinkedIn: www.linkedin.com/in/angelaolea/ Facebook: www.facebook.com/assistedlivinglocatorsCorp/

The IFA Women's Franchise Committe presents: Her Success: Stories of Female Franchise Leaders   In this episode, we interview Paul Pickett, CFE, Paul has 30 years of experience of 'Bringing People and Nature Together’ as the VP of Franchise Development for Wild Birds Unlimited, leading the Franchise Development team to grow the franchise system to over 340 stores. Paul’s career with Wild Birds Unlimited has perfectly combined his love of birds, nature and people.  Paul joined the WBU team as the first full time employee in 1989 shortly after graduating with his Master’s Degree in Biology/Ornithology from the University of North Dakota.   Paul sits on the Advisory Board for the Franchise Update Leadership and Development Conference and chaired the event in 2018.  Paul is a frequent speaker at franchising conferences, sits on both the IFA’s Franchise Relations Committee and Franchisor Forum and is the co-chair of the newly formed IFA Pride Counsel. Interviewed by Michelle Rowan, CFE, President of Franchise Business Review and WFC Committee Chair.  

The IFA Women's Franchise Committe presents: Her Success: Stories of Female Franchise Leaders In this episode, we interview Saunda Kitchen, CFE. She began her career in franchising at the age of 16. Over the course of the next 20 years, she built and sold three other franchised businesses and is currently The Franchisee and President of Mr. Rooter Plumbing of Sonoma County. Over the course of her tenure with The Dwyer Group, Saunda’s franchises have earned Top Gun Status, Franchisee of the Year, The Don Dwyer Award of Excellence, Excellence in Mentorship, Excellence in Leadership, and Sales Leader of the Year for 10 years in a row. In 2008 she was honored to receive Woman of the Year for Mr. Rooter Corporation as well as North Bay Business Journal, 40 under 40 award winner. In 2010 Saunda was awarded the Crystal Compass for extraordinary leadership in franchising. She served on the IFA's Board of Directors for 8 years. The award she covets most is the North Bay Business Journal’s Best Places to Work as voted by her team members the last 10 years in a row. Saunda recently founded a new FSR concept tasting lounge called Barrels, Brews & Bites. Saunda is interviewed here by Michelle Rowan, CFE, President of Franchise Business Review and WFC Committee Chair.

In this episode, it was our pleasure to speak with Jesse Johnstone, the President of Fibrenew. He explains to FBR's CEO, Eric Stites, how Fibrenew is designed to succeed in both good times and bad and discusses the way they're supporting they're franchisees in the midst of the COVID pandemic. The two also give advice to potential franchisees and emphasis the importance of understanding the demands of business ownership. Fibrenew was just recently named as one of 2020's Franchisee Satisfaction Award winners and has regularly been recognized by Franchise Business Review for their outstanding franchise satisfaction. To learn more about Fibrenew as a franchise opportunity, visit this link: https://franchisebusinessreview.com/top-franchises/fibrenew/

Today’s #FranchiseSpotlight is on Eric Stites, Founder and CEO of Franchise Business Review.  Eric shares FBR’s latest research in The 2020 Franchise Hiring Guide. The results show the latest employment trends like compensation, employee recognition, culture, and leadership. We also discuss how Gen Z is fitting in the franchise space and how bad the gender wage gap still is.  Also, there’s still time to register for this year’s Franchising@WORK awards. Finalists from 2019 include: Burn Boot Camp - Best Bosses / Best Overall SatisfactionFirehouse Subs - Best Leadership Jason’s Deli - Best CultureSport Clips - Best CompensationBiggby Coffee FirstLight Home CareMosquito JoeDreamMaker Bath & KitchenInXpress1-800 DryCleanSnapologyWild Birds Unlimited   Thanks to Social Joey and Better.

The Franchise News Podcast for the week ending February 28, 2020. In the news this week: Robert Cresanti, The International Franchise Association #NLRB #Joint Employer Neighborly, Dryer Vent Wizard Jim Carpenter, Wild Birds Unlimited Mark Jameson, FASTSIGNS International Weedman Jim Holthouser, Focus Brands McAlister's Deli, Auntie Anne's, Moe's Southwest Grill Julie Masino, Taco Bell Shelly Sun, BNI Dean Ulizio, BrightStar Daniel Blanchard, IHG Marina O'Rourke, Franchise Payments Network Culver's National FFA   On the Intrepid Direct Insurance Calendar: Franchise Update Media Franchisors.com MFV Expos Restaurant Franchising and Innovation Summit Canadian Franchise Association IFA Women's Franchise Network Social Joey Eric Stites, Franchise Business Review  

On this week’s episode, we had the pleasure of speaking with Les DeFelice, a standout franchisee from top-rated senior care and home care services franchise, Visiting Angels. Les describes his professional journey through a multitude of successful entrepreneurial endeavors and explains how he first got started with Visiting Angels. In this conversation with FBR's own founder and CEO, Eric Stites, Les shares some of his keys to success and gives advice to prospective franchisees. Visiting Angels was just recently named as one of 2020's Franchisee Satisfaction Award winners and has regularly been recognized by Franchise Business Review for their outstanding franchise satisfaction. Les and Eric discuss how Visiting Angels leadership and company culture has contributed to that success. To learn more about Visiting Angels as a franchise opportunity, visit this link: https://franchisebusinessreview.com/top-franchises/visiting-angels/

Recruitment leaders who build and lead industry-dominant recruitment firms haven't risen to their place of prominence by accident. Each of them not only has the experience to inform their leadership decisions but also possesses the personal character traits and habits that set them up for high levels of success. Would you like to know the traits and habits these world-class recruitment leaders have in common? So would I, so I invited a guest on the podcast who has had a front-row seat into the lives and leadership of these amazing individuals for the past 36 years. Doug Bugie's career in recruitment spans over three decades where he's mainly worked in the niche of recruitment franchising. His current role is with FPC, a top 1% performer in the recruitment industry as ranked by Forbes. The company is also ranked “Top 50” in franchisee satisfaction by Franchise Business Review. Team members like Doug are one of the reasons the company excels as it does. Doug himself has had a hand in successfully aiding 800 recruitment franchises in 40 countries fill over 100,000 assignments. That's a mind-boggling amount of success. Join me for this fascinating look into the characteristics that make the top recruitment leaders who they are, which in turn, enables them to rise to the top of the industry and stay there year after year.  Outline of This Episode [0:33] Doug's accomplishments over the past 36 years (100,000 placements) [6:05] The key quality of recruitment businesses that do well and those that don't [10:46] At what point to leaders take a non-billing role in their recruitment firm? [14:06] The renaissance outlook of the most successful recruiting leaders [21:54] The biggest changes in the industry most recently, and Doug's take on the future [28:36] How did we become an industry that's racing to the bottom? [35:21] How Stoicism relates to Doug's comments The top recruitment leaders don't lead from the sidelines Many people have the mental image of a successful leader calling the shots from a vantage point well away from the action - like a coach, calling plays from the sideline at a sporting event. But they forget that every coach was once a successful player in their own right, which is where they learned the game. Doug says that in working alongside leaders in the recruitment industry over the last 36 years, he's seen that the ones who gained the respect and admiration of their followers are what he calls “front line action-takers.” Going back to the sports analogy - they were outstanding players who developed their skills through proving their mettle on the field. During our conversation, Doug highlights how action-taking leaders he's worked with have set the example for their teams and built cultures that drive success. He also explains how these front-line leaders eventually move to the play-calling role behind the scenes but do so while maintaining the respect of their teams. Great leaders develop a renaissance outlook Stop for a moment to recall the most interesting people you've ever met. What are the things about them that make them so interesting? Doug says that the most interesting individuals he's met are recruiting leaders who are well-read and who take the time to educate themselves about what's happening in the world - and he says the benefits they receive from these activities are multiplied in their recruiting careers. Leaders who are actively engaged in a process of ongoing self-education can connect with clients and other stakeholders about their interests and passions, across a broad spectrum of industries. It's that type of engagement that opens the door to the human connections that are at the heart of the true recruitment professional. As you might imagine, Doug has many stories to share and even offers suggestions about how you can develop a renaissance outlook yourself, so be sure you listen. Develop your Emotional Intelligence to thrive in the recruiting world   The advanced tech that makes for efficient data mining has created a commoditized attitude about the recruiting industry. Doug says that clients who need high-level candidates, data mining will never be enough. There is a deeper, more nuanced work that takes place to build relationships of authenticity and trust. The best recruiting leaders make those skills a trademark of what they provide. An observation Doug makes about this point is that women tend to excel in the recruiting field for these very reasons. As he compares the skills women bring to the table to those of their male counterparts, he says women typically don't struggle as much with ego - which enables them to put others in the spotlight of attention more easily. They allow the customer or client to speak more which provides greater insight into the needs inherent in the situation at hand. But male or female, Doug stresses that emotional intelligence is a skill that can be learned - and that true professionals learn it well. The recruiting professionals who thrive never stop learning about their clients The high dollar figures paid for high-level executive placements are earned, no question. I can say that with confidence because I've seen how the recruiters who brought about those placements made it their goal to become students of their clients' businesses and industries. When you as a recruiter can speak knowledgeably about the industry your clients serve, you cultivate their confidence in you - which in turn, serves your entire process of serving them. But there are clients on the other side of the equation as well - those we come alongside who are seeking a placement. It's our job to learn about them, their experience, and even their personality so that we can find the placement that best fits them as an individual and furthers their career goals. In this conversation, Doug speaks about the advantages that come to recruitment leaders who are willing to invest time in learning about their client's industries. He shares many intriguing stories of recruitment leaders who set the bar for the industry through their high-level performance and integrity.  Connect with Doug Bugie FPC - the firm where Doug currently serves Doug on LinkedIn Doug on Twitter: @DougBugie DBugie(at)FPCWorldwide.com +1-440-525-6198 Doug on Twitter: @DougBugie Resources & People Mentioned SThree Allegis Group Jeff Herzog, President of FPC Mike Brennan of Norman Broadbent  Tony Goodwin of Antal James Caan Meditations by Marcus Aurelius Connect With Mark Whitby https://recruitmentcoach.com (only include on platforms other than website) Mark on LinkedIn Mark on Twitter: @RecCoach_com Mark on Facebook Mark on Instagram: @RecruitmentCoach Mark on YouTube Subscribe to The Resilient Recruiter Audio Production and Show notes byPODCAST FAST TRACK

On this special Veteran's Day episode, we explore the important role military veterans play in the success of franchising. Franchise Business Review founder Eric Stites is joined by two friends, Steve White and Jeff Bevis. Steve White is the President & COO of PuroClean, a professional property restoration company. He is also a military veteran and Vice Chair of the International Franchise Association’s VetFran committee. Jeff Bevis is the President & CEO of FirstLight Home Care, a fast-growing senior/home care franchise. Jeff aslo serves as Chairman on the International Franchise Association’s VetFran committee. To see FBR's 2019 list of the top franchise opportunities for veteran's, visit this link: https://franchisebusinessreview.com/page/top/top-franchises-veterans/ To learn more about PuroClean as a franchise opportunity, visit this link: https://franchisebusinessreview.com/top-franchises/puroclean/ To learn more about FirstLight Home Care as a franchise opportunity, visit this link: https://franchisebusinessreview.com/top-franchises/firstlight-homecare/

Franchising in Review is a show from Franchise Business Review about franchising, entrepreneurship, and an exploration of today’s top business opportunities. If you’ve ever thought about owning your own business, but haven’t quite figured out how to make that happen, this is the show for you. We’ll explore the ins and outs of franchise ownership, hear tips and advice from some of the most successful people in franchising, and help you turn your dreams of business ownership into reality through franchising.

Are you wondering how to find the best franchise for the investment you’re willing to make? Are you looking for an awesome tool to help narrow down your choices? Franchise Business Review is a market research firm that rates and reviews today’s top franchise opportunities. Here to talk with me about finding the right opportunity for you is Franchise Business Review’s CEO, Eric Stites. As a previous franchisee and fellow entrepreneur, Eric brings a wealth of knowledge to the table. He’s been involved with Franchise Business Review since its inception and knows the ins and outs of the franchise process. He strives to help brands improve franchisee satisfaction while also offering a useful tool for those looking to buy a franchise. Listen to this episode of Franchise Secrets as we talk about franchise validation, emerging brands, and so much more!  Outline of This Episode [0:35] I introduce Eric Stites: CEO of Franchise Business Review [5:45] Franchising is a proven concept—but not easy [8:05] The importance of peer validation [11:00] Using reviews to understand brand culture [20:48] How to find success when investing in an emerging brand [27:46] Things to consider when preparing to buy a franchise [30:37] How franchises feel about information being published [35:15] Final words of wisdom and resources from Eric Franchise Business Review’s Origin Story The business was started 15 years ago when Eric was working with Dunkin’ Donuts to help connect prospective franchisees with current business owners. Franchisees were often hard to connect with and hesitant to commit time to candidates who may or may not be serious about the validation process. So Eric’s team created a satisfaction survey for franchisees to complete as a means to connect the two sides. What started as a simple tool for franchise development became an operational tool that they could scale and utilize in every franchise. Since 2005, Franchise Business Review has worked with over 1,100 established brands to bridge the gap between franchisees and candidates. The Review also doubles as a tool to help franchises assess and develop satisfaction among their current franchisees. We also cover misconceptions about franchising in this segment, so check it out! Choosing the best franchise for you—using peer validation Franchise Business Review is the perfect resource if you’re researching top brands and trying to decide the route to take. They supply detailed reports of many franchises—covering training and support, core values, financial opportunities, and so much more. Check out the methodology they utilize to determine their Franchisee Satisfaction Index (FSI) score to better understand their process. All of their data is sourced directly from current owners and operators. You’re able to gain insight from entrepreneurs who have been in the business for years without having to play phone tag with busy business owners. With lists of the top franchises, detailed free reports, what makes the brand unique—and more—they’ve positioned themselves as a top resource for those looking to buy a franchise.  What to look for in an emerging brand According to Eric, Franchise Business Review will work with and survey a franchise when it has 10 established locations—which by most standards is still an emerging brand. This allows you to take advantage of their reports if you’re interested in a brand that’s new to the market. So what should you look for when considering a brand that you are unfamiliar with or has a short history? Make sure you do in-depth research and analysis. Take a deep dive into the Franchise Disclosure Document (FDD) and be familiar with the business expenses. It’s a good sign when the franchise is reinvesting its profit back into the company. Also, look at the team involved—do they have an extensive background in franchising? In business? An emerging brand is a different type of investment, but if you know the risk profile you’re ahead of the game. Keep listening as we go into detail about this important process. Why your spouse needs to be involved in every step I started this podcast to be a resource for people interested in buying a franchise who want to invest in learning about the process first. Let’s be honest, most people think they want to own a franchise, but don’t realize everything entailed in owning and running a business. Something that is often overlooked is the impact of business ownership on spouses and family. Your family needs to be aware of and involved in the process from day one.  Your level of involvement in a franchise can often be overwhelming when you’re starting. It’s important that you and your family are aware of what owning the business is going to be like. Even in the beginning stages of research and narrowing down franchises available to you, your spouse should be part of the decision-making process—so things aren’t halted weeks down the road. For more than just a snapshot of our conversation, listen to this whole episode of Franchise Secrets now! Resources & People Mentioned Dunkin’ Franchise Kona Ice FirstLight Home Care Orangetheory Fitness Planet Fitness Connect with Eric Stites FranchiseBusinessReview.com LinkedIn Facebook Twitter Connect With Erik TalkWithErik.com ILoveFranchising.com Facebook LinkedIn

This episode is an interview with Debra Sawyer, a Team Leader with over 20 stores in VA and FL who was recently named a "Franchise Rock Star" by the Franchise Business Review. In this episode, Debra speaks openly about the highs and lows of entrepreneurship and franchising. She also gives us a glimpse into how she successfully navigated the early years of juggling franchising with a full-time job and raising her daughters, what she would have done differently and what makes being a Team Leader at Sport Clips so special.

Franchise Business Review and The International Franchise Association released a new study on employee engagement in the Franchise space. Here to share some key findings is Michelle Rowan, President and Chief Operating Officer of FBR.  Michelle is a franchise industry rock star and has insightful analysis of: *what is happening with employee satisfaction *the disappointing gender pay gap *the challenges of retention *the need to improve your culture now that Generation Z is on the front lines of your business!   Access the full report: Franchising@WORK Employee Engagement and Compensation Benchmark Study   Thanks to Social Joey, The Better Software Company, and AnswerConnect.

Having also helped hundreds of entrepreneurs find and start franchised businesses, Marcos is well known in the franchise industry. He's been featured in publications such as the Franchise Business Review, Forbes, and most recently spoke about leveraging digital marketing to target franchise candidates in front of hundreds at the International Franchise Association Annual Convention.   In this episode, Marcos and I sit down to discuss:   - Losing everything in 2008 and how he bounced back - The sales funnel that makes him 50 million a year - How to use LinkedIn to drive quality traffic - Using the right social platform to target your customer avatar - Developing a pitch that gets customers to convert - Why dialing for dollars doesn't work - Creating the perfect webinar for your sales funnel - What tools Marcos uses for his sales funnels - The different approach Marcos takes to marketing and why it works

From a living room in Tulsa, OK, in 1997, to Forbes Magazine's list of top ten U.S. franchises for three straight years, (JBF) Just Between Friends co-founder and President, Shannon Wilburn joins us this week on Franchise Today.  With more than 150 locations across 30 states, JBF has also been named one of Entrepreneur Magazine’s Top 500 Franchises for the past six years, earned The Franchise Business Review's,  “Franchisee Satisfaction Award” and has landed on FBR’s Top 50 franchise List, for the past ten years. JBF has also been featured on numerous national television shows including The Today Show, Good Morning America, CBS Early Show, Fox News, ABC News, CNN, Headline News, Inside Edition and CNBC’s The Big Idea. This week, Shannon Wilburn’s “Bright Light” shines here.  Her passion, her story and her love of "life and family," "God and church,"  "business and friends," will undoubtedly inspire others to live their lives to the fullest, too.  

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that’s home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine’s Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising... Note: Since this interview was conducted, Buzz Franchise Brands sold the Mosquito Joe business. They continue to operate Pool Scouts and Home Clean Heroes, which are both franchising, and intend to continue launching new brands in the years ahead.

Kevin Wilson is the CEO and President at Buzz Franchise Brands, the multi-brand franchising company that’s home to well-recognized home service brands, such as Mosquito Joe, Pool Scouts, and Home Clean Heroes. Buzz Franchise Brands was named as one of Inc. Magazine’s Best Workplaces for 2017, while Mosquito Joe has received several awards, including the prestigious FBR50 Franchisee Satisfaction Award from Franchise Business Review. In this episode, we talked about marketing, hiring, franchising... Note: Since this interview was conducted, Buzz Franchise Brands sold the Mosquito Joe business. They continue to operate Pool Scouts and Home Clean Heroes, which are both franchising, and intend to continue launching new brands in the years ahead.

On this episode, Karen and Cadie talk about different ways to start a business, specifically looking at, buying into, and opening into a franchise. Karen and Cadie have opened Payroll Vault, a payroll and outsourced HR service franchise, and have a lot to say about the world of the franchise business. What exactly is a franchise are the pros and cons? Where does one find franchise opportunities? What is the best way to start the search and purchasing process? Learn more about Karen Simmons & Cadie Gaut Sponsors: Karen C. Simmons, P.C. Payroll Vault - Mobile & Baldwin Counties About Cheers To Business Cheers To Business is a seriously casual business and entrepreneur podcast that discusses starting, running, refining and growing your company, or excelling at your current job with two or your soon-to-be friends - over a glass of wine. Please subscribe, review and rate Cheers To Business on iTunes, SoundCloud & Overcast. You can contact and stay connected with us by LIKING our Cheers To Business Facebook page. Thanks for listening and as always, CHEERS to you!    Full Show Transcript: Karen: Hey, welcome to today's show. This is our second episode, we're really excited. And today, we're gonna be talking about the different ways to start a business. And one is start your own. Two, you can buy an existing. Three, open a franchise. And that's what we're gonna talk about today. I'm Karen. I'm a CPA, entrepreneur with big ideas, and I'm The Mom. Cadie: I'm Cadie. I'm a payroll specialist, business owner, and detail-oriented person that makes things happen, and I'm the daughter. Welcome to "Cheers to Business Karen: Cadie, you currently own a franchise. What do you see as the pros and cons in your experience? Cadie: Well, I think the first thing I want to touch on is what a franchise is. I think there's a big misconception. Franchises are independently owned and operated businesses. Karen: So you own your own company, basically. Cadie: Yes. You own your own company, you have an agreement with a brand that may be national, but as far as in your local district, you're making the decisions, you're doing the staffing. It's really your own entity. Karen: A lot of people are under the misconception that they tell you everything to do. Cadie: Well, I mean some brands have more flexibility, others are more strict, and I think that's an important thing to look into when you are going into the franchise, you know, talk to other owners who currently are doing business with that brand. People who've owned one maybe in the past, and also the agreement that you're signing up with that franchise. Karen: You know, for example, in the CPA firm, it was me and my team, and so we knew our own rules. I think I found in the CPA firm in that structure, CPAs don't make money doing payrolls. Well, when you have over 120 of them...I knew I could open up a payroll company, but I didn't want to reinvent the wheel. Cadie: I was doing those payrolls. Thank you very much. Karen: Yes, you were. You did the majority of those payrolls. And did them very well, by the way. Cadie: But not efficiently. And that's... Karen: Correct. Cadie: That's the key, is I have this much work to do, how can I do it as fast as possible and as accurate as possible? And that's where a franchise really steps in, because they know how to do it. Karen: They've already tested everything. And I think, you know, we researched, both of us went and, you know, we're researching trying to see where the perfect platform was and that's where Payroll Vault came in and you've taken it and just run like a rockstar. Now, tell about the beginning there when we were thinking about doing this. What do you remember? What comes to mind the foremost of what our concerns were or why, yes, go. Besides being the efficiencies? Cadie: I think one of the most important things kinda when you're getting started is the brand. You know, when people create their own brand, their own logo, the name, the colors, you get very emotionally attached to that. And that's one thing almost when you step into a franchise is you have to learn to connect with that brand because it's not something that you necessarily invented or created. Karen: But it's been tested. So that's a plus. Cadie: Well, I mean from getting everything started by getting a franchise, they give you the playbook. You're not writing the playbook, and you have to look inside yourself and know whether or not you're the type of person who can follow a playbook or do you need to be the one inventing it and, and you know, maybe running into brick wall? Karen: And I think that is the personality type. However, you know, depending on what you want to do, I think you've gotta be able to step back, talk to the right people, do the research to see which model. I've done both. That's because for this situation, that worked, for this situation, the other worked. Cadie: And it's not a guarantee. I mean, just because the franchise company is telling you what to do, are you listening to them? Are you listening to other franchise owners? It's important...I think that there's a middle ground, you know, especially if the franchise gives you the flexibility. You've gotta really play with what works in your market. Karen: I think you gotta have the personality too to the to accept that your way is not always best. Cadie: Amen. Karen: We always go in and...I'm so smart. I mean, I have the t-shirt. It says... Cadie: I'll be smarter if you're less stupid, or something. Karen: No, I'd be nice if you were smart, but that wasn't the one I was talking about. Cadie: Okay. Sorry. There were so many. Karen: I was talking...the one I wore at conference last week. Cadie: While you were doing your presentation. Karen: Yeah, I wore it on purpose. It's not that I'm bossy, it's that I have better ideas. And I was making a statement. I actually had a suit to wear to that, but that one was more appropriate at a franchise conference where I was actually speaking at and she was there as the owner. So... Cadie: Back on track. Karen: Okay, back on track. We need the bill. So franchises. You'd be amazed at what places are franchises and what aren't. Cadie, what's some of the ones you've learned over the past three years? Cadie: McDonald's a franchise. Karen: Newk's. Karen: Whataburger. Karen: AT&T stores. Cadie: Jani-King [SP]. Karen: Moe's [SP]. Cadie: Huntington Learning Centers Karen: It goes on and on. Cadie: I mean, the list goes on. Karen: Yeah. You'd be amazed at what are franchise is that you don't think they are, but what that means is that there's someone here possibly local, more times than not, that your neighbor could own his own company, but because the shingle says a corporate name, they think it's not theirs, and that's not true. And I think that's what you were referencing earlier. Cadie: Yes. They do own their businesses. I think a lot of times people...you know, for example, Starbucks, they are corporate owned. Yes, they may have a local manager, however, they're not independently owned. They all fall under their own umbrella. Karen: Right, and when it's not corporate, you don't necessarily have the national advertising and, you know, they make their people go out and be in the community. It's your choices whether how successful you want your business to be. Cadie: And I think an important thing kinda off to the side, but so long the franchise, is let's say you are starting a business completely from scratch. Some people go into the idea of, "Hey, I'm gonna start this business with the intention of franchising it in the future and becoming a franchisor," meaning you created the brand that other people can buy into. Karen: I can think of two here locally that are in the middle of that right now. You know, they are building their brand. They built it where there are about...one has already started and another one is about to start. And they had built that brand, but how much investment does it take and is somebody willing to do that? Cadie: I think that's one of the biggest compliments if someone comes up to your business and ask if there's a franchise opportunity. Karen: Well, I don't know if I shared with you, but you know, I was actually at the Payroll Vault conference last week as a vendor for our company, Flexible Benefits, Inc., which is benefit packages for employees. And I did the presentation on that company and when I went back to my booth at the conference, one of the Payroll Vault owners came up to me and said, "Are you planning on franchising that?" I didn't know what to say. For once in my life, I was speechless. And it was because my mind had not gone there, that was my first presentation, and I had the wrong PowerPoint up. So I have no idea what I said while I was up there. In fact, all I remember is you telling me to wrap it up. So, you know, to have that possibility, I think that's in people's minds now. Of course, I think it's more on people's minds that already own or work for a franchise. Cadie: If you were interested in franchising your brand, kinda, what's the first step to do that? Karen: I think I would actually contact the other franchise owners that I know and our franchisors, who we know corporate. I think that, first of all, I would get my ducks in a row with talking with a franchise attorney. I mean, the documents, everything. Look at the document that we have for Payroll Vault. And I've seen other documents. They're an inch, inch-and-a-half thick with legalese. So, you know, presented with something like that, what did we do when we got the thing, Cadie? Cadie: Oh man, we hired an attorney. Karen: Exactly. Cadie: I read it, but we also got an attorney. Karen: And I trust you. So, that worked by itself, but I think, you know, what are the rules and stipulations? There's gotta be federal guidance, things that, you know, we might not necessarily know, but that again throws in a third aspect of it. One, starting from scratch. Two, buying a franchise. Or three, building a brand to be a franchiser, because they're all totally different things. Cadie: Absolutely. So, if someone walked up to you just real quick, two pros and two cons of owning a franchise. Karen: I think one of the pros is definitely not reinventing the wheel. Two, I think one of the pros is having just the acceptance of perception. Cadie: Ooh. Karen: I know. Cadie: I like that term. Karen: Thank you. To being known now for Payroll Vault, nobody here knew it. It's all out in Colorado and out West. You know, there's quite a few in California, a lot in Colorado. So we had to push that brand from scratch. So that was a little different. But it's definitely part of the package. As far as con, yes, you are answerable to someone else. I think that you have to choose whether you consider royalties, and what happens is is that the price you paid for not reinventing the will is you pay them a percentage of sales. And so every month, on your sales, you have to pay them. I consider that an investment. However, I could see where that would turn into a con at some point if you feel like you're doing all the work. Cadie, your feelings on that? It's tough. Cadie: I definitely agree with all of those, you know, pros. I like the community aspect. If, you know, we run into a situation that we've never dealt with before, I'm able to reach out to X amount of people and, "Hey, have you gone through this? Have you dealt with this?" And kinda we're able to bounce off those ideas of people who are not only in the same industry, but they understand our model and our values and how we operate. Another pro is definitely to go further into not reinventing the wheel. You know, the brand is developed, meaning not just the logo, but what that brand... Karen: Efficiencies or process? Cadie: Yes. Well, even just the website, everything like that, you know, best practices. Here's what we look for when hiring. Here's how to operate the software. I mean, everything you could imagine. Karen: Even forms, can you imagine all the forms I had to come up with when I started from scratch? I had to create an award program versus they handed everything to you. Cadie: Yeah, it's fantastic. I mean, normally, franchises offer a training period. So you go to where the headquarters is or they come to you and they make sure that everything is good to go. I mean, that piece of mind, it's invaluable. Karen: Now, you pay for that. Most of them or all of that I've seen have an upfront franchise fee. Cadie: Yes. Karen: And that is dependent on, I think, the popularity, you know, economics, supply and demand. Cadie: And the equipment as well. You know, it's gonna be a lot...Planet Fitness is another franchise. And I mean the cost to get a Planet Fitness, simply because of the gym equipment, it's astronomical. Karen: And that brings, you know, what we hope you take away with today, listening to us, is, you know, what capital do I have to have? Cadie: And most brands, if you go to their website, and you'll see franchise opportunities, it will tell you what that initial estimate buy-in cost is. Karen: You know, they give you the level of liquidity before they'll even talk to you. That means you're... Cadie: What's liquidity? Karen: Liquidity? Cadie: Go. Karen: All right. Assets that you can make available very fast. Okay? Cadie: Knowledge for the day. Karen: It is. But that's not the book version. I'm sure there's very professional... Cadie: We don't want the book version. Karen: Good, because I'm not about the book version. I got flip flops on right now. So if you were to rely on someone to be able to be financially stable, how much could they come up with today? All right. They wanna know how liquid you are or can you even afford to do this? Next, can you afford to live until this gets up and running, whether it's a McDonald's or a brand you've never heard of? Either way, it takes time, build out, ordering, setting up employees. What other things did you see? Cadie: Well, so my question is, let's say that I really liked this brand, I think I would be really good at running this business, but you know, I got debt out the wazoo, how does one go about...is it better to wait until you've established, you know, to have those assets in place, find an investor, go to a bank? How can you start a franchise money-wise? Karen: I think the most aggravating answer is it depends. And it depends on is your neighbor or your uncle an investor and you can have an investor? Well, they're not gonna let you on the ticket, so you're gonna run it. It's your work, blood, sweat, and tears and you don't own it. Well, this, when you work a deal so that over so many years and to make sure he or she gets their money back because it has to be a win-win situation. Another one is hold out, work your butt off, and save up. You know, get your life in order, get out of debt. And that said so easily and it's not that easy. And that's another show. Cadie: When getting a franchise started, what kinda price range could someone expect to pay? I know it depends, however, just a general answer what to expect. Karen: It really goes back to supply and demand again. You know, usually, in general, they'd like you to be a couple of hundred thousand dollars liquid. When you get up to where they know you're gonna have to be able to afford the outlay, you know, you were talking about Jim's earlier. If you are gonna have a big outlay or build out of a restaurant or, you know, you have to go buy their brand, buy their stuff, their equipment, then is gonna be the liquidity. They're gonna want you to have more and be more financially stable because they know what you're gonna have to come out of pocket and they want you to be able to be able to do that. Cadie: And some brands require you to be operationally involved in the business. So let's just say you wanna take the investor route and you just want to invest in a brand. Some like Chick-fil-A, the owners have to be involved in the operations of the business. So that's another thing too is how involved you have to be. Karen: Well, and that goes back to what we've been saying the whole time in that you take a piece of paper and you put pros on one side and cons on the other side and you do it for each franchise that you're looking at until you find where there's more on the pros than on the cons and you can stomach and live with the cons. Cadie: It should not be a quick decision. Karen: Do not make it a quick decision, no. Everything is back to long-term. First, pay the franchise fee, eat while you build it, eat while you grow it, and then slowly it starts to pay off because never in my life have I have seen a good payoff come in the short term. It's always a long term. Cadie: I think people don't see the long term though. That's a common thing to discuss is overnight success. Well, you didn't see the beginning. The beginning isn't really touched on. No one brags about not having money for three years. Karen: Yeah, I think, you know, 2016 was actually a good year for me that I don't really wanna go into right now, but it was a good year. And people would come up, "Oh, my gosh, you're having the year. It's just amazing." And I said, "It took me 20 years to get here. It took 20 years of family, especially family, helping out clients." I mean, I couldn't have built what I have without you. One common thread I can see in all that we've talked about today is people. We talked about it in the first show of how we got here and why we're doing this and I think that the people around you, the people who have done it, the people who are gonna help you are one of the most important things in your life. Cadie: So to sum it up, really, Franchise 101, do your research, talk to people. Karen: That's right. And it cannot be a quick decision. It's not about dollar or a quick buck, but it's about having an emotional connection with what you're trying to do with your life, what you're trying to sell, because no one else is gonna buy into it unless you're emotionally connected. If you don't believe in it, nobody else is. Cadie: Perfect. Karen: Everybody that's listening to us today or thinking about, "Oh, that sounds intriguing. I'd like to look at what kinda franchise..." You know, so where do you go for the source? Cadie: There's a couple different websites to research franchises. There's the Franchise Business Review. There is the International Franchise Association. Karen: Which she won the award last year. Cadie: IFA. Karen: Proud mommy moment. Cadie: Okay. I don't know. Those two resources are really probably the best to start off with. And then once you kinda get some ideas of brands that you wanna work with, go check out those companies directly. Karen: Read between the lines and read the little print. That's where they get you.

Cordell speaks with Eric Stites, Founder and CEO of Franchise Business Review, about how franchisees can utilize research to better training efforts. Eric shares how training is like drinking from a fire hose. There is so much information, but you cannot absorb it all. You can connect with Eric on LinkedIn here.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Shannon Wilburn is the co-founder and CEO of Just Between Friends, North America's leading children's and maternity consignment sales event franchise. Her business is so much more than a big sale - it’s changing lives for her franchisees, and for those who live in their communities. Listen to hear her inspiring story, including the life-changing event that started it all, the impact her business has had on families across the country, and what it takes to be a Just Between Friends franchisee. What We Cover  * Introducing Shannon Wilburn  * Overview of Just Between Friends and the inspiration behind it  * Why Shannon decided to make Just Between Friends a franchise  * The importance of digging into franchisee satisfaction  * The benefits of buying a service-based franchise  * The six stages of franchising  * What it costs to become a Just Between Friends franchisee  * Training and support Just Between Friends franchisees can expect to receive  * Who is the ideal Just Between Friends franchisee?  * Decoding Item 19 in the FDD  * The importance of mission and values for Just Between Friends    * Erin’s three questions Resources We Mention  * Just Between Friends  * Franchise Business Review  * The Six Stages of Franchising  * StrengthsFinder 2.0  * Pinot’s Palette Get Inspired by Shannon  * “Franchisees need to be nurtured, they need to, they need hand holding sometimes, but you also have to be able to give the ones who need independence, independence.”  * “People who are looking to purchase a franchise need to be aware that they're coming into a system with rules. It’s like coming into a family who already has the rules set. If you make the decision to join the family, you have to look at the rules and see if they’re something you feel like you can do, and if it’s something you feel like you want to be a part of.”  * “I'm always giving the advice that you need to look at the franchise satisfaction because of the franchisees aren't satisfied in the brand, there's a reason they're not satisfied and you need to figure out why that is.”  * “When you choose a brand to purchase, you are partnering with that brand and you're partnering with every other franchisee that's a part of that system, whether good or bad.”  * “We're looking for someone who can operate an event and market the heck out of it because that's what it's going to take in our brand. Now, if you're looking at a different brand, maybe they need you to be great at finance and great at administration. So you need to look at that and think, okay, is this the right fit for my personality and my skillset?”  * “I really encourage couples, especially married couples, to talk about their expectations when it comes to business ownership and see if the hours that are going to be needed and the brand are something that they really think that they could put into it.”  * “You don't have to be good at everything because everyone is not good at everything. You have weaknesses and it's okay to have weaknesses, but you need to play to your strengths and work and your strengths and pay someone else to work in your weaknesses.”  * “Look at your goals, like what do you want to achieve by purchasing the franchise and what do you want your life to look like?” What Do You Think? We’d love to hear from you! Share your thoughts on Facebook or Twitter, or leave a review on iTunes. Your honest reviews help others discover the series and start their franchise journeys. Let’s Stay Connected  * Franchise Rising Website  * Franchise Rising Facebook  * Franchise Rising Instagram  * Franchise Rising Twitter  * Franchise Rising YouTube   Subscribe to the show to hear more episodes like this!

Emma Pearson, Editorial Director at Franchise Business Review interviews Frank Samson, Founder of Senior Care Authority. He discusses the growth of the senior placement services sector as well as how gratifying, both on a professional and personal level, it is to help seniors and their families. The site can be viewed at www.SeniorCareAuthority.com/franchise

Emma Pearson, Editorial Director at Franchise Business Review interviews Frank Samson, Founder of Senior Care Authority. He discusses the growth of the senior placement services sector as well as how gratifying, both on a professional and personal level, it is to help seniors and their families. The site can be viewed at www.SeniorCareAuthority.com/franchise

When Eric Stites founded Franchise Business Review (FBR) in 2005, franchisors weren’t accustomed to an independent party surveying their franchisees. Stites explains that the greatest improvement in franchising during the last decade is transparency: People have access to more verifiable information about a franchise company than ever before. And much of this transparency is a result of the work that’s been done by Franchise Business Review.

Emma Pearson, Editorial Director at Franchise Business Review interviews Frank Samson, Founder of Senior Care Authority. He discusses the growth of the senior placement services sector as well as how gratifying, both on a professional and personal level, it is to help seniors and their families. The site can be viewed at www.SeniorCareAuthority.com/franchise

Emma Pearson, Editorial Director at Franchise Business Review interviews Frank Samson, Founder of Senior Care Authority. He discusses the growth of the senior placement services sector as well as how gratifying, both on a professional and personal level, it is to help seniors and their families. The site can be viewed at www.SeniorCareAuthority.com/franchise

Franchise Business Radio - AtWork Staffing, The Casual Pint and FirstLight Home CareCompany Name:Atwork Franchise Inc.Name and Title of Person to be Interviewed:Jason Leverant, President and COO of AtWork GroupGuest BIO:Jason Leverant, president and COO of AtWork Group, a leading U.S. staffing firm, is well-versed on cutting-edge solutions and initiatives needed to combat the strategic issues facing the staffing industry, as well as how to leverage these efforts into managing and facilitating impressive growth in the temporary staffing sector.In his role at AtWork Group, he oversees AtWork location operations throughout the country. With a continued focus on effective sales activities and operational excellence, he has helped position the company as one of the leading staffing providers in the United States, and a top franchise opportunity for those seeking to build their own service-based business. He was instrumental in the development of the American Staffing Associations Affordable Care Act Cost Calculator for staffing and was also recently featured in Volume 1 of erecruits e-book Leadership Insights: Featuring SIAs Staffing 100.Topics/Questions:With everything thats happening in the news regarding the minimum wage and labor rights, as well as the recent ruling of the National Labor Relations Board (NLRB) to hold McDonalds liable as a joint employer...Who should assume responsibility for employees? The franchisor or franchisee? And what can the franchise industry learn from the staffing industry, where these lines have been blurred for decades.Atwork Group, a leading U.S. staffing firm and franchisor in the staffing industry, is well versed in dealing with labor rights, minimum wage issues and the liabilities of being a joint employer. As an employer of a multitude of staff through their 93 franchise locations nationally, including temporary associates placed with host employers for various periods of time, the structure of the business is similar from a legal perspective to the employee /franchisee /franchisor structure within a franchise. -Dealing with staffing matters as it regards to a franchise business-Understanding the challenges of the recent joint employer rulings, because the AtWork franchise business has been working in this environment for years-How to mitigate risk when it comes to staff and determining responsibility at multiple levels.-How franchise businesses can prepare themselves for changing regulationsWeb Site and Social Media Links:http://atworkfranchise.comCompany Name:The Casual PintName and Title of Person to be Interviewed:Nathan RobinetteGuest BIO:Nathan Robinette is the president and CEO of The Casual Pint, a craft beer market franchise headquartered in Knoxville, Tennessee. He founded the company in 2011 with his father Jon Robinette and combined his love of craft beer with their grocery industry background to create the "coffee shop of beers" concept. Nathan has been working diligently with local governments to change laws prohibiting craft beer to be bottled in 64 ounce growlers, experiencing success in Sevierville and Maryville, Tennessee so far.Topics/Questions:Can you describe the history of your franchise?Can you describe the franchise system?Has technology played a role in your business?How big is your industry?What has been the most interesting thing that has happened to you since launching Tint World?What types of characteristics do you look for in a franchisee?What is the training like for new franchisees?What is a typical day like for the franchisees?What advice would you give to aspiring entrepreneurs looking to buy a franchise?What are the franchises plans for the future?Web Site and Social Media Links:http://www.casualpintfranchise.comCompany Name:FirstLight Home CareName and Title of Person to be Interviewed:Bill McPherson, Executive Director of Franchise DevelopmentGuest BIO:Bill McPherson is the executive director of franchise development at FirstLight HomeCare, which has been awarded Entrepreneur Top 500 franchises, Top Franchisee Satisfaction, Franchise Business Review, Top Veterans Franchise, Franchise Business Review and Forbes Top FranchisesTopics/Questions:Senior care is a booming business given the aging population. Can you describe the history of your franchise?Can you describe the franchise system?Has technology played a role in your business?How big is your industry?What has been the most interesting thing that has happened to you since launching FirstLight Home Care ?What types of characteristics do you look for in a franchisee?What is the training like for new franchisees?What is a typical day like for the franchisees?What advice would you give to aspiring entrepreneurs looking to buy a franchise?What are the franchises plans for the future?Web Site and Social Media Links:http://www.firstlightfranchise.comThe Franchise Business Radio show is a platform to bring together franchise professionals and resources to connect, educate, and collaborate to serve the franchise community and the franchise consumer. Spotlighting Leaders in the Franchise IndustryExperts in funding, legal, marketing and consulting.Franchise Business Radio hosted by:Pam Currie, Founderwww.FranchiseIntellect.comTo view guest photos from this show, visit:www.ProBusinessPictures.comTo nominate or submit a guest request visit:www.FranchiseBusinessRadio.com

"Franchising is all about risk and reward. The earlier you get into a system, the greater the risk and, if it succeeds, the greater the reward." - Eric Stites, CEO & Managing Director, Franchise Business Review This week on Franchise Today Eric Stites, CEO & Managing Director of Franchise Business Review joins co-hosts Stan Friedman and Paul Segreto to discuss franchisee satisfaction and franchise buyer experiences. Helping people make educated investment decisions about the best franchise opportunities available, Eric explains how Franchise Business Review is known for 'Sharing the franchise experience' which is actually the company's tagline.  Franchise Today airs LIVE Wednesdays at 11AM CT / 12PM ET with on-demand access on iTunes.

This week on Franchise Today the focus is on franchisee satisfaction and validation and how they ultimately combine for franchise success. Host, Paul Segreto welcomes as his guest, Michelle Rowan, President of Franchise BusinessREVIEW as they dive into the pitfalls that franchisors may face that slow down or even prevent growth and brand success. Paul and Michelle also discuss recent reports by Franchise BusinessREVIEW on emerging brands and in celebration of Veterans Day a peak into their recent editorial, Vet Report. About Our Guest Michelle Rowan is the president of Franchise Business Review, a market research and consulting company specializing in franchisee and customer satisfaction, as well as franchise relations issues. After working in the hospitality and telecommunications industries, she joined Franchise Business Review in 2005 as the first full-time employee. Over the last nine years, Rowan has worked with over 800 franchise systems. She is an active member of the International Franchise Association and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups over the last 2 years within the franchise industry and regularly speaks at industry events.

This week on Franchise Today, our guests are co-founders of Pinot's Palette, Charles Willis and Craig Ceccanti. They will discuss how they've started their "sip and paint" brand at the height of tough economic times and have successfully grown to a world-class franchise brand despite being a relatively new industry segment and entertainment option while competing against a multitude of copycat brands. Pinot's Palette has been ranked by Entrepreneur Magazine in its Annual Franchise 500 and recipient of Entrepreneur's Fastest Growing Franchise, Top Service Franchise and Top New Franchise awards in 2014. It has also been recognized as a leader in franchisee satisfaction by Franchise Business Review as FBR50 award winner two years in a row, 2014 above average in every category and ranked #8 in franchisee satisfaction in FBR’s Emerging Trends report.         

We are meeting with Bill Dunn, president and COO of Auntie Anne's. Bill will provide tips on how to choose a charitable partner that makes sense for your brand's identity. How to get your employees emotionally invested in a common cause. How to get your charitable mission in front of customers. How careful execution can ultimately impact your bottom line. ABOUT AUNTIE ANNE'S An award-winning franchise system, Auntie Anne's is consistently ranked number one in the category of hand-rolled soft pretzels by Entrepreneur's Franchise 500, has received the World-Class Franchise® honor (the most prestigious award in franchising) for the past five years, and "Best in Food Category" for Franchise Business Review's 2009 and 2010 Franchisee Satisfaction Awards. The foundations of Auntie Anne's success lie in the collaborative partnership between the franchisor and franchisees and a targeted growth strategy focused on he best locations and partners

Join AK Stout and Deb Evans as they chat with Michelle Rowan, COO of Franchise Business Review. Franchise Business Review (FBR) is a market research company in the franchise space. They specialize in franchisee satisfaction, validation and customer validation. FBR helps franchisors benchmark and strengthen their brands, and help interested franchise buyers identify quality franchises to invest in, and make the process easier to connect with franchisees and find reliable satisfaction information.

Jonathan and Josh can tell Marty and Don about the Oxi Fresh franchise and their franchisor/franchisee relationship. Also, Josh owns his own photography business in Tulsa, OK and runs his Oxi Fresh franchise in Springfield, MO at the same time. Marty and Don would like to know more about how Josh can maintain both businesses at the same time. ABOUT OXI FRESH CARPET CLEANING® Using innovative products and technology, Oxi Fresh Carpet Cleaning®, the nation's fastest-growing carpet cleaning franchise, offers oxygen powered cleaning, which cleans all the way down to the bottom of the carpet pile, transforming the carpet right before a customer's eyes. Founded in 2006, Oxi Fresh currently has more than 120 units in 184 territories throughout the United States, and has more than 50 locations in development. Oxi Fresh is committed to being an environmentally friendly business by using efficient and low energy solutions. The non-toxic carpet cleaning agents are applied with a low moisture process and are safe for children and pets. Oxi Fresh is ranked #9 as a Top New Franchise and #30 as a Fastest Growing Franchise by 2010 Entrepreneur Magazine's Franchise 500, and has been awarded the franchisee satisfaction award from Franchise Business Review for three consecutive years

ABOUT i9 SPORTS...Founded in 2003 by Frank V. Fiume, i9 Sports is the world's first and fastest-growing youth sports franchise, offering flag football, basketball, soccer, cheerleading, and other sports for kids ages 4 to 14. i9 Sports leagues put an emphasis on having fun and not on winning. There are no tryouts, drafts, or fundraisers, and i9 Sports encourages equal playing time for all kids in an effort to boost self-esteem. The name i9 Sports is based on nine principles that best symbolize the company's franchise and core ideology: imaginative, innovative, interactive, integrity-driven, impassioned, inspirational, instructional, insightful and inclusive. With more than 200,000 members in 750 communities, i9 Sports is planning an international expansion in 2010. The Franchise Business Review named i9 Sports the #1 mid-size franchise for 2008 and the #1 Sports, Recreation and Fitness franchise two years in a row. Entrepreneur Magazine recently ranked i9 Sports as the 15th Top New Franchise in America. Most recently, i9 sports was featured as an AllBusiness AllStar Franchise among the top 300 franchises in the country......Christy Atlas is the Vice President of Marketing for i9 Sports. As a member of the senior executive team, Atlas provides leadership for the company's brand building initiatives and pursues new strategic growth opportunities. Atlas has been an integral part of improving many of the tools, systems and processes that i9 Sports and i9 Sports franchisees use to market to its core audience. She has more than 16 years of marketing leadership experience, working with various companies including Prudential Real Estate.