Podcasts about franchise operations

Are you buying a franchise to own a business, or are you just getting another job?  In this episode, Erik Van Horn and Jeff Herr challenge potential franchisees to think beyond just becoming employees in their own business. He explores the key difference between buying a business and merely buying a job and why it's crucial to understand this distinction. Erik shares practical advice for future franchise owners, emphasizing the importance of building effective systems, understanding territory management, and having the right leadership in place. If you're planning to buy a franchise, you must learn how to scale smartly, leverage profit-sharing models, and avoid common mistakes that can trap you into working in your business rather than on it. Discover how to turn your franchise into a true business venture!! “Anything can be semi-absentee if you hire the right people to do the work that you're not doing." ~ Erik Van Horn   In This Episode: - Jeff's background as a franchisee - Building franchise equity with the right mindset - Success strategy: focus on strengths, hire for weaknesses - Tracking KPIs for franchise success - Are you attracting the right customers? - Networking with local businesses for growth - Collaboration with complementary businesses - The impact of hiring the right manager for your business - How hard are you working on your business? - Final thoughts from Erik and Jeff   Resources: 

Brought to you by Diesel David and Main Street Warriors Brent Rittersdorf is and has been the Managing Broker of High Caliber Realty since 2015. His professional background in Real Estate and previously the hospitality industry by working in Corporate and Franchise Operations has been helping people and teams make wise decisions that produce favorable results for over […] The post Brent Rittersdorf with High Caliber Realty appeared first on Business RadioX ®.

In this episode of the Close The Deal podcast - Franchise Profits episode, I sit down with Carlos Herrador, EVP of Franchise Operations at Marufuku Ramen. With 42 years of franchise experience, Carlos shares what makes a franchise thrive, how Marufuku Ramen became a powerhouse brand, and why quality and consistency are the keys to success.From franchise support to real estate selection and customer experience, we unpack everything you need to know about growing a successful restaurant franchise.

For many 16-year-olds, a first job is just a way to make some extra side cash—nothing more than a temporary gig. But for Julianna Blackhurst, a part-time job in high school became the foundation of her lifelong career. In this episode of The Pre-Shift Podcast, we sat down with the Senior Director of Franchise Operations at Jeremiah's Italian Ice, to talk about two types of growth: career growth and franchise growth.Resources:Check out Jeremiah's Italian Ice

For many 16-year-olds, a first job is just a way to make some extra side cash—nothing more than a temporary gig. But for Julianna Blackhurst, a part-time job in high school became the foundation of her lifelong career. In this episode of The Pre-Shift Podcast, we sat down with the Senior Director of Franchise Operations at Jeremiah's Italian Ice, to talk about two types of growth: career growth and franchise growth.Resources:Check out Jeremiah's Italian Ice

How do you turn a passion into a business empire?Today's guest, Frank Fiume, took his love of adult men's softball and evolved it into a groundbreaking youth sports franchise. Frank discusses the importance of focusing on a niche market and the pivotal moment he decided to pivot his franchising business. He shares some hard truths about why so many franchisors struggle to hit that 100-unit mark and he dives into the challenges and strategies he employed to ensure success and stability for i9 sports. And you won't want to miss the golden nugget he shares when Tracy asks him one tip he could share with you that would help propel your franchise business forward.Frank Fiume is a pioneer and authority in the franchise industry. He is best known for founding i9 sports from its inception and building it into a powerhouse with over 1,000 locations. His exceptional leadership and vision led to the successful exit of the company three times, demonstrating his acumen in creating, scaling, and strategically exiting a franchise business.So, if you are ready to discover the pivotal moments that propelled i9 sports to over $400 million in revenue and hear his insights on navigating the challenges of franchising then today's episode is for you!Connect with Frank:Website: https://emergingfranchisebrands.com/Email: frank@frankfiume.comEpisode Highlights:Meet Frank FiumeFrank's journey into franchisingFrank's failure in replicating franchise success and how he pivoted into a successful franchiseEarly challenges in scaling and necessary hires for franchisingFrank talks about ESOP (Employee stock ownership plan)Frank's exit strategy from i9 sportsThe importance of having a CEO mindsetOrigination and concept behind Emerging Franchise Brands podcastWhy many franchise brands fail to reach 100 unitsImportance of executing well, focusing on franchise success and listening to franchiseesConnect with Tracy Personal LinkedIn: https://www.linkedin.com/in/tracy-panase/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale JBF Franchise System - https://jbfsalefranchise.com/ Email: podcast@jbfsale.com Connect with Shannon Personal LinkedIn - https://www.linkedin.com/in/shannonwilburn/ JBF LinkedIn - https://www.linkedin.com/company/jbfsale

I chatted with Sarah Dinger, EVP of Franchise Operations at My Place Hotels of America during The Hospitality Show! We reveal the secrets behind My Place's empowering work culture, employee retention strategies, and how the brand fosters lasting relationships within their growing team. Thanks to Entegra -- unmatched purchasing, unlimited performance. Explore more at EntegraPS.com Main Takeaways: Retaining Top Talent in Hospitality: Discover how My Place encourages employees to take ownership and stay committed long-term. The Importance of “Why”: Sarah explains how showing employees the purpose behind their roles leads to stronger emotional engagement. Building Strong Partnerships: Learn how My Place uses supplier and partner relationships to navigate supply chain challenges. Celebrating Growth and Consistency: Sarah reflects on My Place's growth to 115+ locations and the loyalty of team members who've been there since the beginning. Conference Highlights: Get a behind-the-scenes look at the recently held My Place annual conference, showcasing the brand's strength and future vision. Make sure to like, subscribe, and stay tuned for more industry insights every week!

In this exciting episode of FranchisOR Bust, host Trevor Emerson sits down with John Patriarca and Robert Tobias, Directors at Elite Franchise Capital, to delve into the intricacies of franchise operations. John and Robert share insights from their vast experience in providing financing solutions to franchisees, discussing how Elite Franchise Capital empowers entrepreneurs to succeed. They'll explore strategies for scaling businesses, securing funding, and navigating the challenges of franchise ownership. Whether you're a seasoned franchisee or just exploring the possibilities, this episode is packed with practical advice and expert perspectives on building a thriving franchise. Find out more about John, Robert, and Elite Franchise Capital here: https://elitefranchisecapital.com/  FranchisOR Bust is also a proud partner with LSM, a leading full-service digital advertising agency. At LSM, we understand the needs of business owners, and facilitating those needs is our top priority. LSM is a true partner, and we consider ourselves to be an extension of your team. With LSM by your side, you can trust that our dedicated team of specialists will be bold in the strategies we employ, always consider industry best practices, and take pride in the results we produce. Why? Because your goals are our goals, and your success is our success. To learn how we can help, go to lsm.works today.

Whether you're a gym owner, marketer, or fitness entrepreneur, this episode is packed with strategies to help your brand stand out in a competitive industry. Kai Huang, studio director at Fit Kit Studio, shares insider tips on how gyms can attract and keep loyal members. You'll find out why community is the ultimate secret weapon, how to target underserved markets, and what your brand can do to stay ahead. *****Follow Kai on LinkedIn: https://www.linkedin.com/in/ykhstudio/*****For conversion copywriting tips and strategies be sure to sign up for my weekly newsletter: https://thecopyworx.com/newsletter/Follow me on all my socials: https://linktr.ee/lindamelone*****Time stamps:Introduction to Cai Huang's Fitness Journey and Branding Expertise (00:00:00)Personal Challenges and Overcoming Complacency (00:03:05)The Importance of Self-Reflection in Personal Growth (00:04:56)Transition into the Fitness Industry and Branding (00:09:38)Finding Passion in Fitness Branding and Helping Others (00:10:39)Key to Standing Out in the Fitness Industry (00:12:37)Dangers of Targeting Everyone in Gym Marketing (00:13:18)Understanding Customer Personas for Effective Marketing (00:14:24)Current Marketing Trends and Tactics in Fitness (00:16:41)Challenges of Franchise Operations in Fitness (00:18:11)The Importance of Brand Strategy in Fitness (00:19:28)Creating Effective Messaging for Gyms (00:23:12)Clarifying Branding vs. Value Proposition in Marketing (00:23:42)Common Mistakes in Gym Marketing and Customer Experience (00:24:28)The Role of Community Building in Fitness (00:25:47)Changing Dynamics of Gym Community and Inclusivity (00:27:24)Future of the Fitness Industry and Niche Markets (00:29:15)The Role of Technology in Enhancing Fitness Experiences (00:29:50)

Welcome back to another episode of Passive Income Pilots! In this episode, Tait Duryea and Ryan Gibson sit down with Nick Friedman, co-founder of College Hunks Hauling Junk, who appeared on the pilot episode of Shark Tank. Nick shares his journey from starting a small moving and junk removal business in college to building a multi-million dollar franchise. Tune in to learn about the franchising process, the challenges and successes Nick faced, and valuable insights for aspiring franchise owners. Whether you're interested in franchising or simply looking for inspiring entrepreneurial stories, this episode is packed with valuable information.Timestamped Show Notes(00:00) - Welcome and introduction to guest Nick Friedman, co-founder of College Hunks Hauling Junk.(01:21) - Overview of Nick's achievements and his appearance on the pilot episode of Shark Tank.(02:35) - Nick discusses the origins of College Hunks Hauling Junk and the catchy company name.(03:49) - Nick's Shark Tank experience and the unique pitch of College Foxes Packing Boxes.(05:32) - Reflecting on turning down Robert Herjavec's offer and the long-term impact of Shark Tank.(06:19) - Importance of resilience, vision, and mentors in Nick's entrepreneurial journey.(08:15) - Transitioning from self-employed to owning a business and creating scalable systems.(11:51) - Hiring the right people and developing a strong company culture.(14:09) - Embracing failure as a learning opportunity and promoting resilience.(16:05) - Advice for parents fostering an entrepreneurial mindset in children.(18:36) - The challenges of entrepreneurship and the importance of persistence.(20:29) - How pilots can get involved in franchising and the semi-passive nature of franchise ownership.(22:53) - Basic explanation of how franchises work and the responsibilities involved.(24:57) - Success rates of franchising versus starting an independent business.(26:21) - Introduction to FranShares for passive investment in franchises.(28:34) - Recommended resources for learning about franchising, including the IFA.(29:09) - Fun anecdotes from Nick's junk hauling experiences.(31:53) - The importance of a catchy brand name and effective marketing.(33:39) - Unpopular opinions about entrepreneurship and the importance of purpose.(35:16) - Future industry trends and the potential impact of artificial intelligence.(36:52) - Qualities needed for successful franchise ownership and importance of human dynamics.(38:53) - Closing remarks and thanks to Nick Friedman.Referenced MaterialsFranShares.comCollege Hunks Hauling Junk FranchisePurple Cow by Seth Godin---You've found the number one resource for financial education for aviators! Please consider leaving a rating and sharing this podcast with your colleagues in the aviation community, as it can serve as a valuable resource for all those involved in the industry.Remember to subscribe for more insights at PassiveIncomePilots.com!Join our growing community on FacebookCheck us out on Instagram @PassiveIncomePilotsFollow us on X @IncomePilotsGet our updates on LinkedInHave questions or want to discuss this episode? Contact us at ask@passiveincomepilots.com See you on the next one!Legal DisclaimerThe content of this podcast is provided solely for educational and informational purposes. The views and opinions expressed are those of the hosts, Tait Duryea and Ryan Gibson, and do not reflect those of any organization they are associated with, including Turbine Capital or Spartan Investment Group.The opinions of our guests are their own and should not be construed as financial advice. This podcast does not offer tax, legal, or investment advice. Listeners are advised to consult with their own legal or financial counsel and to conduct their own due diligence before making any financial decisions.

Our operations specialist, Aidan, is back on the show to share key takeaways on SOPs, productivity, and assessing tools for your franchise operations team! Franchise Growth Podcast S3 | Ep 97 Field Coaching Education: ⁠⁠⁠⁠⁠⁠www.fieldcoachexperts.com⁠⁠⁠⁠⁠⁠ Connect with Angela: ⁠⁠⁠⁠⁠⁠www.linkedin.com/in/angelacoteinc⁠⁠⁠⁠⁠⁠ Connect with Belle: ⁠⁠⁠⁠⁠⁠www.linkedin.com/in/belle-white⁠⁠⁠⁠⁠⁠ Try an AC Roundtable: ⁠⁠⁠⁠⁠⁠www.angelacote.com/roundtables⁠⁠

What to keep in mind when hiring for your franchise operations team. Angela is on the podcast to share action steps and hiring tips for bringing on the right people for your franchise operations and franchisee support. Blog post mentioned in the episode: https://fieldcoachexperts.com/structure-franchisee-coaching-call/ Franchise Growth Podcast S3 | Ep 95 Field Coaching Education: ⁠⁠⁠⁠⁠⁠www.fieldcoachexperts.com⁠⁠⁠⁠⁠⁠ Connect with Angela: ⁠⁠⁠⁠⁠⁠www.linkedin.com/in/angelacoteinc⁠⁠⁠⁠⁠⁠ Connect with Belle: ⁠⁠⁠⁠⁠⁠www.linkedin.com/in/belle-white⁠⁠⁠⁠⁠⁠ Try an AC Roundtable: ⁠⁠⁠⁠⁠⁠www.angelacote.com/roundtables⁠⁠

On the Art of Franchise Marketing, we delve into the transformative impact of mobile technology solutions on the franchise landscape. From enhancing customer experiences to optimizing employee efficiency, the conversation explores how innovative solutions offered by companies like Stratix are reshaping the franchise ecosystem. Stratix has the proven mobile expertise and service execution to help companies transform any mobility challenge into a competitive advantage. Moreover, the discussion illuminates emerging trends such as wearables, augmented reality, and the integration of AI, offering franchise owners valuable foresight into future technological advancements. With practical examples and expert analysis, this podcast equips franchisors with actionable strategies to leverage mobile technology effectively, paving the way for operational excellence and sustained growth in the competitive franchise landscape.

Frank Murphy is joined by his friend Kathryn Frady of Marble City Opera, for the grand opening celebration at Andy's Frozen Custard, 6217 Kingston Pike, on Bearden Hill. It is the second Andy's location in East Tennessee and the first in Knoxville. The next Andy's will be on Cedar Bluff Road at Fox Lonas Road.  Franchisee Tom Gass treats Frank and Kathryn to both kinds of Andy's Orange & White Delight. Kathryn chooses the blended drink and Frank chooses the float. The drinks are made with vanilla custard and Sprecher Orange Dream Soda. Joey Homm, the Manager of Franchise Operations, explains the difference between custard and ice cream.  Kathryn is headed to Baton Rouge to sing in Opéra Louisiane's world-premiere of The Christmas Spider by Clint Borzoni & John De Los Santos on December 15 and 17, 2023. Learn more at https://www.operalouisiane.com/tickets  Kathryn will return to Knoxville to sing in Marble City Opera's production of The Christmas Spider with two performances on January 6, 2024 at St. John's Cathedral downtown. Kids can attend for free by using the discount code PENNYARTS. Get tickets at https://www.marblecityopera.com/tickets  Support the Frank & Friends Show by purchasing some of our high-quality merchandise at https://frank-friends-show.creator-spring.com  Sign up for a 30-day trial of Audible Premium Plus and get a free premium selection that's yours to keep. Go to http://AudibleTrial.com/FrankAndFriendsShow  Find us online https://www.FrankAndFriendsShow.com/  Please subscribe to our YouTube channel at https://YouTube.com/FrankAndFriendsShow  and hit the bell for notifications.  Find the audio of the show on major podcast apps including Spotify, Apple, Google, iHeart, and Audible.  Find us on social media:  https://www.facebook.com/FrankAndFriendsShow  https://www.instagram.com/FrankAndFriendsShow  https://www.twitter.com/FrankNFriendsSh  Thanks!

Adam Eidson left a 6 figure top secret clearance government career at The Pentagon to pursue entrepreneurship. Adam transitioned from being an experienced Network Administrator to coaching, business operations and strategic planning. Adam is currently the Owner and Coach at RARE CrossFit in Fredericksburg, VA. Powerful Moments From The Episode 00:00 - The Boat You're In 00:31 - Introducing Adam Eidson 04:41 - Adam's Backstory 09:05 - Quitting a $120K (Top Secret) Government Career for Entrepreneurship 16:47 - Buying a Pepperidge Farm Franchise 18:16 - Franchise Operations, Government Consulting & Gym Ownership 20:20 - The Backing Prosperity Law 30:31 - The Business of Gym Ownership 42:26 - Adam is Crushing This Pillar Right Now 42:45 - Adam Needs More Support On This Pillar 42:56 - Where Adam is Flirting with Disaster 47:12 - How Gobundance Has Impacted Adam's Life 48:18 - Adam's Advice For New Gobundance Members 49:43 - Gobundance Card Game Question Connect with Adam Facebook https://www.facebook.com/platinumbodycoach/  Learn More About Our Tribe! https://www.gobundance.com Want to watch the Tribe of Millionaires? YouTube: https://www.youtube.com/channel/UCbczkBHANH9ULLQiSt56bQA/  Watch How To Profit From Your Personal Brand | Mark Lack Ep 241 https://www.youtube.com/watch?v=OLYFjltV69s  Want to connect with our community? Instagram: https://www.instagram.com/gobundance Facebook: https://www.facebook.com/gobundance  Twitter: https://twitter.com/GoBundance Tribe of Millionaires Podcast by GoBundance is the podcast for healthy wealthy generous people who choose to live epic lives. Each week we connect with featured guests and GoBundance members to bring you the best in our community.

As dining preferences shift towards healthier options, the restaurant industry is evolving to keep pace, particularly in franchise operations. Quality can sometimes fall by the wayside in a food culture dominated by convenience and speed. However, restaurant franchises realize that the key to customer loyalty and long-term success lies in maintaining quality while expanding the business. According to estimates, over 1.5 billion chicken wings were consumed during the Super Bowl weekend alone, indicating the massive potential of this market segment.But how does a brand successfully navigate the crowded and competitive franchise operations landscape? What differentiates a successful franchise from one that falls flat? In the ever-changing world of restaurant franchising, what are the key factors for sustainable growth and customer satisfaction?In the latest episode of The Main Course, host Barbara Castiglia delves into these questions and more with guest Zak Omar, CEO of Atomic Wings. This engaging conversation explores how Atomic Wings stands out in the crowded chicken wings market through its commitment to quality, strategic franchise location selection, and community involvement.Castiglia and Omar's conversation include the following:• Atomic Wings' unique value proposition, underscored by their commitment to quality and healthy food options with antibiotic-hormone-free chicken, gluten-free sauces, and the option for grilled wings• How Atomic Wings leverages advanced data analytics to choose franchise locations strategically• The integral role of franchisees in fostering a strong company culture and establishing a strong community presence“To maintain a certain standard of operations, we need our franchisees in their stores” Omar emphasized, underscoring the importance of franchisee involvement in building a brand's culture and connection with the local community.Zak Omar is not only the CEO of Atomic Wings but also has a rich background in the franchising industry as a former franchisee. This unique perspective equips him with a deep understanding of the challenges and opportunities in the sector, which he expertly applies in driving the success of Atomic Wings. Omar's insights are invaluable for anyone interested in the intersection of quality, growth, and community engagement in the restaurant franchising industry.

Welcome to Season 3 of the Advisory Board Podcast with Dave Hansen! In this episode, we sit down with Jeff Bevis. a 31-year franchising veteran and COO of Caring Senior Service. Jeff shares insights on support, communication, and metrics in franchise operations, providing valuable tips for success.Support challenges: Emerging brands often oversimplify engagement models, cutting corners. Dave emphasizes the importance of tailored support programs with coaching and in-field meetings.Effective communication: Open and consistent communication is key. Jeff highlights the power of peer-to-peer training, monthly town halls, and regular newsletters.Metrics for success: Simplified metrics, such as unit profitability and caregiver turnover, are essential for tracking progress. Franchisees should have their own scorecards.

Join us as Jeff Bevis shares his expertise on franchise operations, support, communication, and metrics, helping you take your franchising endeavors to new heights!With a business career that has stretched over 36 years, Jeff Bevis is the COO of Caring Senior Service, a private-duty, non-medical home care company. Bevis has more than 30 years of operational experience, and more than 20 years' experience building successful brands in the home care industry. He and his son, Devin, founded a major home care brand in 2010 and grew that company into an Inc. 5000 company by its first year of eligibility in year 3, as well as, maintained that accolade for each of the following 6 years. A rare feat for any new, high-growth company. With more than 50 locations across the U.S., Caring Senior Service recently received a prestigious ranking by Franchise Business Review for 2023 as one of the top 200 best franchise opportunities for the second year in a row, based on franchisee satisfaction surveys.

Are you a business owner seeking actionable, data-driven, strategies to accelerate your company's growth? Look no further! In this episode of the Business Growth Show, Ford sits down with Keith Gerson the President of Franchise Operations for FranConnect Tune in as they discuss the vital aspects of data-driven decision-making, creating a culture of inclusion, and leveraging the power of growth groups. In this episode, they'll cover: • How to Focus on Mindset, Strategies, and Execution • How to Leverage Data-Driven Decision-Making • Why to Join Growth Groups and Networks Join us to unpack the key takeaways from this engaging interview, providing you with valuable insights to propel your business forward.  Ford Saeks has redefined the formula for business success. From start-ups to Fortune 500's, Saeks is widely recognized as a Business Growth Innovator. With over 20 years' experience (ranging from retail to wholesale), he has founded over ten companies, authored four books, been awarded three U.S. patents, and received numerous industry awards. As President and CEO of Prime Concepts Group, Inc., a digital marketing firm, Ford specializes in helping businesses attract loyal and repeat customers, monetize social media, and ignite innovation.

Starting at the bottom as a dishwasher, Darren McGilbray had ambitions to grow his career in the restaurant business.  While others didn't see a viable career path, Darren shares with Don and Ebony how he saw an opportunity for a bright future. On this episode we discuss: Beginning as a dishwasher Desiring to join the ivory tower Tennis opportunities and success Family ties to USD 259 Seeing opportunities in the restaurant industry Giving back to the community in tangible ways Career opportunities available at Popeyes The challenges of finding team members Being of service to the franchise Helping others achieve success Learn more about Darren McGilbray and Popeyes ARJH:LinkedIn ProfileCommunity Voice KS ArticleStarted working for Pizza Hut in 1980 as a dishwasher. Darren's dream as a kid was to work at the Pizza Hut Corporate office. He worked his way up from Dishwasher to Regional VP of Operations. So he did achieve my goal of working for the corporate office. He also Co-founded a company with my wife called Jewel Angels Boutique in 2010. Jewel Angels was first established at the Mid Rivers Mall in St. Louis MO. Jewel Angels is now located at 3236 E Douglas Ave, in Wichita KS. Started working for Popeyes in 2013 and quickly elevated to Regional Director of Franchise Operations. Was named President of Popeyes ARJH in October of 2022.Join the Wichita Regional Chamber of Commerce! This podcast is brought to you by the Wichita Regional Chamber of Commerce and is powered by Evergy.  To send feedback on this show and/or send suggestions for future guests or topics please e-mail communications@wichitachamber.org. This show is part of the ICT Podcast Network.  For more information visit ictpod.net

In this episode of the Franchise Freedom podcast, Giuseppe discusses the impact of AI and GPT on the franchise world. He delves into the benefits of using these technologies, such as evergreen content, and making marketing processes more efficient. While there are concerns about job security, Giuseppe sees opportunities for creating new jobs as well. Tune in to discover how AI and GPT can benefit your franchise business and help you experience financial freedom.In this episode, you will learn about the following:·         Exploring the Impact of AI on the Franchise World with Chat GPT·         Maximizing Marketing Efficiency in Franchising through AI and Chat GPT·         The Pros and Cons of Utilizing AI and Chat GPT in Franchise Operations·         Franchising in the Age of AI: Adapting to New Technology and Trends·         How AI and Chat GPT are Revolutionizing Franchise Marketing and Customer Engagement Connect with Franchise Freedom on:  Website: https://ggthefranchiseguide.com/podcast/ Linkedin: https://www.linkedin.com/company/gg-the-franchise-guide Facebook: https://www.facebook.com/GGTheFranchiseGuide Twitter: https://twitter.com/ggrammatico Instagram: https://www.instagram.com/gg_the_franchise_guide/ Youtube:  https://www.youtube.com/@ggthefranchiseguide Apple:  https://podcasts.apple.com/us/podcast/franchise-freedom/id1499864638 Spotify:  https://open.spotify.com/show/13LTN5UzA57w2dTB4iV0fm Google: https://cutt.ly/gkG7t2g Get this book! The Franchise Freedom: Discover Your New Path to Freedom Through Franchise Ownership by Giuseppe Grammatico at https://ggthefranchiseguide.com/book.You can also purchase it on Amazon!

With an extensive background of 30+ years in franchising, today's guest shares his perspective on the franchise business model and his shift from food service to restoration. Bob Moore is the Vice President of Franchise Operations for United Water Restoration Group. United Water Restoration Group (UWR) has provided water restoration services and reconstruction for the last 15 years and looks forward to future growth as it is currently about to cross the 100 unit mark for franchise locations.  United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for water, flood, fire, storm, sewage, and mold emergencies. The organization has served the state of Florida for many years but has evolved into a national franchise bringing the same level of professionalism, family values, and personal attention.   Key Takeaways: [2:08] - Bob shares his 30 year background in franchising. [3:40] - United Water Restoration Group serves residential and commercial customers after various types of damage. [5:16] - After Covid-19, United Water Restoration also cleaned and sanitized businesses for customers so they could meet requirements to reopen. [7:02] - Who is the ideal franchisee for United Water Restoration Group?  [8:18] - The main focus for guiding franchisees getting started is hiring a solid team. [10:10] - The overall culture of the organization is what differentiates UWR from other restoration companies. [12:25] - There needs to be a very clear value proposition at the beginning and a clear progression moving forward. [13:14] - The most successful business owner is one that is good at solving problems. [14:55] - UWR focuses greatly on the franchisee. [17:32] - When it comes to systems, Bob shares the challenges faced in recent years by UWR. [19:04] - The goals for UWR over the next couple of years is to ensure that the current franchise units are continuing to grow and new units are established.   Mentioned in This Episode: United Water Restoration Group Website UWR Franchise Website

Josh D'Agostino is one of the nicest people you will ever meet in franchising.  He is also very good at what he does.  With more than 17 years in automotive products distribution, he is President and CEO at Mighty Distributing System/Mighty Auto Parts.  Josh is a true servant leader for his teams in Franchise Development (both domestic and international), Franchise Operations, IT, HR & Admin., and also supports Company owned Operations and competitive acquisitions.  

In this episode of the Advisory Board Podcast, we're joined by Kyle Barr who shares some valuable insights on how to help owners focus on the most important priorities, and not just the loudest ones. Here are some of the highlights:Before implementing the Entrepreneurial Operating System (EOS), they had too many distractions from various marketing campaigns, trade shows, and random ideas that ate up their bandwidth and resulted in unfocused leaders, staff, and reduced quality of support and results.They chose EOS as a framework to align their strategic plans with their goals, and after testing it with one location, they convinced 7-8 owners to roll it out, and found that it helped to streamline their processes and improve their grasp of metrics, focus, clarity, and productivity. EOS helped to eliminate shared accountability, place accountability on the right place in the business, and create confidence in franchise owners in their subordinates Kyle Barr is the Vice President of Franchise Operations for Storm Guard Roofing and Construction. Storm Guard specializes in restoring homes and repairing exterior damage caused by natural disasters to homeowners and businesses. Kyle has been working in the construction industry since he was 15 years old. He started working with Storm Guard in 2010 in roofing sales. In 2014, when Storm Guard began franchising, Kyle took the lead and has played a key role in growing the brand across the country, helping communities everywhere prepare for and recover from severe weather.To listen to more franchising experts share the secrets of the trade from marketing to operations, listen to more of our episodes here: https://www.spreaker.com/show/the-adv... , or on Apple, Google, Audible, iHeartRadio, or anywhere else you like to listen to podcasts.

Brittany and Jamie give Sam a break this week as they interview Gretchen Doyle, VP of Operations for EverLine. Gretchen shares the inside track on what to expect as franchisees launch their businesses, what the brand is responsible for, and what the franchisee needs to own.

The market place of coffee has seen rapid expansion of drive thrus and concepts focused on quick service. There is no doubt that customers appreciate speed when it comes to their coffee, better than speed though is speed plus service. These are the areas that today's guest is focused on delivering and continually enhancing in one of the country's fastest growing fast coffee concepts, Scooter's Coffee.  Jaime Denney joined Scooter's Coffee as the Vice President of Franchise Operations in November of 2022 to focus on initiatives aimed at increasing the speed and effectiveness of drive-thru service. Denney is a highly energetic and passionate, results-oriented operations leader with a proven record of achievement in the quick service restaurant industry. She has experience leading large cross-functional teams, delivering business results, and implementing foodservice solutions. Prior to joining Scooter's Coffee, Denney was Vice President of Brand Operations at Jamba, where she worked cross-functionally with teams to drive franchise operational excellence and deliver quality training and support. She helped successfully migrate Jamba to a new POS system and implemented digital enhancements to set franchisees up for success during the COVID-19 pandemic. Denney, who has 15 years of coffee industry experience, also held leadership roles with Starbucks, Tropical Smoothie Café and Aramark. With 613 locations and no sign of slowing, there is a good chance you have a Scooters Coffee near you. Today we are going to get an inside look into what makes this company tick,  the values that drive its drive thru empire, details about how Scooter's operates, and what we in the independent cafe community can learn from our corporate counterparts.  I hope you all enjoy and learn a lot! We cover: Choosing markets for expansion Training managers Setting goals for speed Competing in the local market place Managing costs amid inflation Keeping things simple to help speed and service The limits of speed as a value Service and consistency Serving franchisees Wages, benefits, and culture Networking and tools for refinement Links: www.scooterscoffee.com   Related episodes: 127 : Passion and Curiosity: A conversation w/ Starbucks Global Sr. Project Manager, Major Cohen Episode 121 : Working from Your Strengths 161 : Founder Friday Drive-Thru Edition w/ Jasmine Diedrich Wilson of Diedrich Espresso 384 : How to Run a Successful Coffee Cart w/ Sarah Naylor of Daybreak Coffee Cart 163 : Lessons from Crush the Rush w/ Josh Little Field    Interested in leveling up your coffee shop or setting up 1:1 coaching? Click here to schedule a free consulting discovery call with KTTS Click here to book a formal one-on-one consulting call! Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com www.coffeefest.com        

On this weeks episode of Advisory Board : Season 3 with Dave Hansen, Dave and Job Boston Cover:How Sales and ops experience are key Training zees is different from employees, needs to be customized and updated as necessaryConstantly fine-tuning scorecards and formats, so the data is consistent.Data is key: Address their questions with real dataIt is an ongoing process: Coach them so they can add more to the bottom line Jon Boston Joined Color World Painting in 2000. Starting out painting homes, Jon is now the VP of Franchise Operations where he oversees all business operations as well as assists in the training and support of all of CWP's franchise locations all around the country. He loves being a part of a growing company that has continued to hold customer service at the top of their values. Values that Jon says have contributed to his success : Customer/Franchise Focus, Work Ethic, Honest Communication, and a Positive Climate.To listen to more franchising experts share the secrets of the trade from marketing to operations, listen to more of our episodes here: https://www.spreaker.com/show/the-adv... , or on Apple, Google, Audible, iHeartRadio, or anywhere else you like to listen to podcasts.To learn more about ClientTether, visit us at www.clienttether.com

Brian Belmont, with extensive experience in franchise development and wellness, joined FYZICAL as CEO in January 2018. Brian was previously the Executive Vice President of Franchise Operations and Development for Planet Fitness – The most successful fitness franchise in the world with 1700+ locations. His understanding of franchising, as both a multi-unit owner and a […] The post Brian Belmont with Fyzical Therapy and Balance Centers appeared first on Business RadioX ®.

In this episode of our podcast, we sit down with Amber Burke, Vice President of Franchise Operations at Burn Boot Camp, to discuss the ins and outs of franchise operations. With over 23 years of experience in the fitness industry, Amber brings a wealth of knowledge and expertise to the conversation. Amber takes us through her journey in the fitness industry and how she eventually landed at Burn Boot Camp. We delve into the different departments she oversees, including compliance, real estate, field support, construction and design, and education, and how they all work together to create a seamless experience for franchise partners. We also discuss the challenges that arise in franchise operations and how Amber and her team navigate them. From keeping up with changing regulations to finding the right locations for new gyms, there's always something new to tackle. Amber shares her strategies for staying on top of everything and maintaining a high level of efficiency. Throughout the episode, Amber emphasizes the importance of building strong relationships with franchisees and creating a supportive community. She believes that these relationships are key to the success of the Burn Boot Camp franchise system. Overall, this episode offers a fascinating look into the world of franchise operations, and Amber's insights and expertise are sure to be valuable to anyone interested in this field.

  CCCT with Bob Moore, VP of Franchise Operations for United Water Restoration Group Video     CCCT sat down with Bob Moore, VP of Franchise Operations with United Water Restoration Group (UWRG). Founded in Florida during the 2008 recession, UWRG knows that regardless of what is happening with the economy, pipes still burst, mold still grows and natural disasters still strike. Currently there are 82 franchise territories open across the U.S and Canada. However, despite having fewer locations than some competitors, UWRG has made a name in the industry. In 2015, the brand decided to start franchising after seeing rapid growth and revenue of around $30 million. UWRG is aiming for 40 signings next year and is looking to add six this year. The franchise is also working with Raintree, a franchise development organization, to reach its development goals of having 60 to 75 units in the next two years. Enjoy the conversation.      

"We're not running heaven here; we are running a business.  We have impeccable systems run by imperfect humans but we try to be leaders.  We empower, not enable." Listen to Tom Pabin, the founder and president of Class 101 tell his inspiring story of a pledge to help teens, faith in what he was doing and then creating world class tools and system to create success and be the newest of the Unleashed Brands.  "Part of the process is following the process!"  Truer words were never spoken.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

Dave is a 30-year veteran in the franchise business. He owned 20 Dominoes at one point for 30 years. He is a passive investor in multiple brands, including Jersey Mike's, Papa John, Starbucks, and he's the franchisor of two emerging brands.In this episode, we talked about how to make smart investments, analyze opportunities and keys to skyrocket your management operations.Guest Social Links:Facebook (Personal): https://www.facebook.com/dave.wood.12  Facebook (Business): www.facebook.com/HotChiknKitchn/LinkedIn: www.linkedin.com/in/dave-wood-9975a38/Instagram (Business): www.instagram.com/hotchiknkitchn/Connect with Brian Twitter, LinkedIn, & Instagram Join the Franchise Freedom community

The old sayings are "write what you know" and "do what you love."  When you combine the expertise and passion with a strong commitment to brand values and operational excellence you get - success.  You get Goldfish Swim School.  Andrew McCuiston, President, takes you through their methodical growth, adaptive changes to their growth trajectory.  Their commitment to water safety for children is changing lives for kids, parents and the franchisees.We don't just talk about operations, we help you refine them. Check out how FranWise can help your business!

If you are in the fitness industry and are wondering how you can build a successful and rewarding career, then this week's podcast episode is for you. Tune in as Jeremy Davis shares his story about how he went from personal trainer in a big box gym to Director of Franchise Operations at Title Boxing. He also shares tips and hacks revealing how you can advance your fitness career too. Jeremy began fitness career as a collegiate football player and after graduation became a personal trainer at a big box gym. With hard work and dedication, he climbed the ladder to become general manager, then regional manager, and then after succeeding at roles in other brands, he is now the Director of Franchise Operations at Title Boxing. Be sure to take notes as Jeremy pulls back the curtain on how to grow your fitness career and shares: The pros and cons of being a personal trainer at a big box gym vs on your own Why it's important to always be adaptable and open to evolving, change, and growth Why it's essential to build trust with potential clients, to find out what motivates and drives them Why you should never predetermine whether someone will buy something that you provide What daily task management roles include that you may not have considered Why it's important to be open to opportunities you may not be initially interested in Be prepared to get motivated to take your fitness career new heights with Jeremy's inspiring advice - let's get hacking! Follow the Local Business Hacks podcast for more inspiring interviews, hacks, and insider secrets to help grow your business.

Keith Gerson, President of Franchise Operations at FranConnect is today's guest on Just Jania! Keith and Jania discuss the economic forecast for franchising for the 2nd half of 2022. Keith shares his outlook on a pending recession, price increases, lead flow, and what key metrics you need to watch now!  

Joint Corp owns and operates chiropractic clinics. The company operates within two segments, Corporate Clinics, and Franchise Operations. Listen as Brett and Ryan ask Edward questions about the company, its business model, and valuation. Enjoy the show! This episode is sponsored by Commonstock, a social network for smart money investors. Check-out the platform here: https://commonstock.com/  Subscribe to 7investing with the code "Money" and get $100 off: https://7investing.com/subscribe/aff/4/ Want updates on future shows and projects? Follow us on Twitter: https://twitter.com/chitchatmoney Interested to see more of Braden's work? Find him on Twitter here: https://twitter.com/edwardwchang?s=20&t=ljAQJEJtXdm1enNH39Mp5A Contact us: chitchatmoneypodcast@gmail.com  Timestamps Joint Corp | (8:42) Competition | (16:28) Customer Satisfaction | (30:15) Disclosure: Chit Chat Money hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation. Brett Schafer and Ryan Henderson are general partners and portfolio managers at Arch Capital. Arch Capital and its partners may hold securities discussed on this show. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you franchising your business and want to learn more about developing an operations manual? If so, this video is for you! In this video, franchise lawyer Charles Internicola discusses the role of the Franchise Operations Manual in the franchising process. Providing an in-depth look at the topics every operations manual should include, Charles explains why it's critical for franchisors to develop a solid operations manual and ensure consistent success across their entire franchise system.

Rapidly-growing fast-casual franchise Sauce on the Side knows a thing or two about what makes a great calzone. Brad Eaton, President of Franchise Operations & Development, joins us to discuss Sauce on the Side's evolution, their differentiators, and how their tech stack helps them succeed. We also ask Brad about their recent accolades, including being named to QSR Magazine's 40/40 List for 2022.

Penny Hopkinson is a franchise publishing consultant, content writer, and developmental editor who advises and coaches clients on how best to document their know-how and business systems so that franchisees can follow a franchisor's proven system. Her expertise encompasses more than 40 years' experience as sub-editor, copywriter, Editor-in Chief and Managing Editor in the trade, technical, and specialist sector. The post #134 – Penny Hopkinson on How Do I Structure a Franchise Operations Manual? first appeared on Write Your Book in a Flash Podcast with Dan Janal.

MASTERMIND MINUTES - -ONE GUEST - ONE QUESTION - ONE EXPERT ANSWER in Minutes not Hours Today our Guest is FRED KIRVAN - FOUNDER AND PRESIDENT OF KIRVAN CONSULTING. Fred started in the franchise business in 1991. Working with the founder of Desert Moon Fresh Mexican Grille, he developed the operating systems and grew the company from a single unit into a multi-state franchised brand. In 2008 he became President of Desert Moon remaining in that role until 2013. Mr. Kirvan was then recruited as the Chief Operating Officer for TRUFOODS, LLC. A 100+ unit multi-brand franchisor. Additionally, he was VP of Operations for Energy Kitchen, an NYC based fast-casual chain that pioneered the "healthy alternative" space. Mr. Kirvan's experience in system development, writing manuals, brand connectivity, purchasing, and construction project management has proven to be an invaluable asset to startup & emerging brands. Contact Fred at: https://www.linkedin.com/in/fred-kirvan-restaurant-consultant-franchising-operations-manuals-business-expansion-b9581242/ Contact gary at info@frangrow.com Visit www.frangrow.com Visit www.franchisemoneymaker.com --- Support this podcast: https://anchor.fm/gary5396/support

Rick Douglass is a physical therapist who worked for “other people” before opening Douglass Orthopedic & Spine Rehabilitation in 2001. In 2015, his company became a FYZICAL franchise. Now Rick is President of Franchise Operations for FYZICAL leading 448 franchise locations in 45 states. Rick provides an in-depth description of the Medicare Final Rule, PTA differentiator, the moratorium sequester cut, and MIPS.There is a bill on the table called the Smart Act (H.R. 5536) including three main effects if the bill passes:Push off PT cuts to 2023Except for clinics in rural markets from these cutsReduce PTA supervision requirement to general supervision that does not require the presence of PTThis is the time for physical therapists and physical therapists assistants to take action to mitigate cuts to PT services and reimbursement. Head over to Take Action to Support APTA Advocacy and write your letter to Congress.

Ep 28: After 18 years in the space, Donnie Oliver is an experienced leader, consultant and operator with a demonstrated successful track record working in the health wellness and fitness industry. He's obtained elite level skill in a broad range of topics including Leadership, Sales Training and Development, CRM, and Retail to Corrective and Performance Exercise Specialties. He's a uniquely strong sales professional with a B.A. focused in Communications from Penn State University. Donnie is currently the VP of Global Franchise Operations for UFC GYMS, a brand quickly on the path to have well over 1000 locations across 39+ countries. In this episode we reconnect on previous experiences including the good, the bad, and the ugly, that paved the way to success. We dig into the past, present, and future of the fitness industry and what it will take to be a successful gym owner or operator in the short and long term. There's valuable insight into the impacts of culture on our health, how to become a better leader, and why the fitness industry is their own worst enemy. Iron Sights podcast is hosted by Scott Howell. *Please make sure to leave a review if you enjoyed the podcast!

It takes a lot to be a brands that keep growing after 30+ years and Pete Baldine, President of Moran Family of Brands tells us how.  Automotive is ever-changing and you need franchisees who trust you to flow, respond and anticipate.  Listen to how they have done it, keep doing it and their plans for the future of Mr.Transmission, Milex Complete  Auto Care, and Turbo Tint.

In today's episode of Leaders of Tomorrow, Chris chats with Paul Baluch, the Head of Franchise Operations at Shack Shine and O2E Brands, companies that transform ordinary home services into exceptional experiences. He spent eight years with Student Works West, as a franchisee operator, a hyper-successful top-performing Business Coach, District Manager and General Manager.    You'll learn who Paul Baluch was before his experience with Student Works and the great wisdom that Paul learned from the values his parents provided him.   You'll discover what Paul took away from his experience with Student Works and how he is using what he learned there in running his own business.   He will talk about his experience with Shack Shine and O2E Brands and his passion for helping young entrepreneurs grow their business.   Paul will reveal the number #1 secret that makes Shack Shine a great company and a great working place and his unique vision about competition in the business environment   You will also find out the reasons why it is very important to focus on systems and processes in order to be successful and profitable.    Join Chris and Paul as they have a fascinating conversation about success, passions, working with customer service, giving back by coaching other people and much more.   Enjoy! What You Will Learn In This Show: Who was Paul Baluch before his experience with Student Works What did Paul take away from his experience with Student works and who is he using what he learned there in running his own business? How Paul and his wife started their own business using what Student Works taught them Paul's experience with Shack Shine and O2E Brands Key habits a young leader would want to steal from Paul And so much more...   Resources: Student Works Paul Baluch's Linkedin Paul Baluch's Twitter 1-800-GOT-JUNK Podcast 203 | Brian Scudamore | Creating Exceptional Brands – How I Built My College Side Hustle Into a Multi-Million Dollar Business Book: WTF?! (Willing to Fail): How Failure Can Be Your Key to Success by Brian Scudamore

Courtney M. Charles is a Canadian-born basketball executive who currently works as the Vice-President of Basketball & Franchise Operations for the Raptors 905. Charles oversees business operations, basketball affairs and long-term strategic planning. Learn more about your ad choices. Visit megaphone.fm/adchoices

Today on Eden Exchanges, we spoke to Kirstee Copley Who is the Franchise Operations Manager at Goop Guys, a trademarked surface protection franchise operations nationwide. Listen as Kirstee delves into the origins of the Goop name, explains what the Goop formula is, the franchise business model and the benefits of working in a niche and in-demand industry

Today on Eden Exchanges, we spoke to Kirstee Copley Who is the Franchise Operations Manager at Goop Guys, a trademarked surface protection franchise operations nationwide. Listen as Kirstee delves into the origins of the Goop name, explains what the Goop formula is, the franchise business model and the benefits of working in a niche and in-demand industry

Alex Wong is joined by Tammy Sutton-Brown to chat about her illustrious career playing in North America and overseas, and her new role as Associate of Basketball and Franchise Operations with the Raptors 905. Later, Warriors analyst Kelenna Azubuike talks about Golden State's 14-2 start and the time Carmelo Anthony paid him $3,000 for a jersey number. The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Sports & Media or any affiliates.

In this episode Ryan and Zack down and chat with Dennis Holcom, SVP o fFranchise Operations of Workout Anytime!

Balancing a franchise system so it survives 44  years and grows to 4,000 units takes work and understanding.  Ed Quinlan, President of ChemDry talks about the importance of metrics, customer satisfaction, innovation and making decisions that are a win for the consumers, franchisees and the ChemDry brand.

Today's episode is a spectacular one. Chinny and Emmett are delighted to be joined by Raptors 905 Vice President of Basketball & Franchise Operations, Courtney Charles. From taking his son to high school for the first time to the Toronto Raptors front office, Courntey shares with us the power of looking inside ourselves to recognize our full potential, and by overcoming that mental hurdle, we can fully realize the number of opportunities out there for us. Not just that, but by looking inward before looking outward, we can see people not as objects, but as people. Lots of great learning in this one, so be sure to listen to the whole thing! Check out the Fifty for Free organization here, https://fiftyforfree.com/ Learn more about East Metro Youth Services here, https://www.ementalhealth.ca/index.php?m=record&ID=10099 Interested in learning more about PeacePlayers mission to build a more peaceful and equitable world? Visit our website https://peaceplayers.org/play-it-forward-podcast/ and check out our social handles. The Play It Forward podcast is produced by: Chinny Nwagbo Emmett Shepard Leif Frymire Rifka Miyara The Play It Forward podcast is edited by LeBaron Leath Animation, music and sound effects created and designed by LeBaron Leath

Brian Quinn, Chief Development Officer, and Jordan Langlois, Senior Vice President, Franchise Operations at Sonesta Hotels, share how the Franchise Development team is rolling out its new franchise program to continue leveraging the company's incredible growth.

Brian Quinn, Chief Development Officer, and Jordan Langlois, Senior Vice President, Franchise Operations at Sonesta Hotels, share how the Franchise Development team is rolling out its new franchise program to continue leveraging the company's incredible growth.

On the Season 2 Finale the boys were joined by Courtney Charles, Vice President, Basketball & Franchise Operations at Raptors 905. He shares his journey from North York and Scarborough to the NBA and NBA G-league; his experiences from working in the fast food and retail industries to attending university in the USA. Courtney also speaks on his current position with the Raptors 905 and where he hopes to lead them.

What makes a good mentor? Bert Thornton, former President and COO of Waffle House, and Mort O'Sullivan, former Managing Member of the Gulf Region of Warren Averett, have the answers to this question on this week's episode of The Busy Leader's Podcast! The two dive into the importance of having a mentor and how meaningful it is to be one. They explain that asking for mentorship can be a simple as asking someone to join you for a cup of coffee. Mentoring is more than just business advice, it is coaching, training, and valuable life lessons. Bert and Mort share how the most powerful mentoring tool is merely asking an instructive question. With the extensive knowledge and experience that these two have, you will be sure to have some great takeaways from this episode!  Resources: Studer Community Institute Accelerate RoundtablesStuder Community Institute - The Spring VMS Mentoring About: Mort O'Sullivan - click here About: Albert S. (Bert) ThorntonAlbert S. (Bert) Thornton was born in New Orleans, LA in 1945 and grew up in Tampa, Florida.  He played football at T. R. Robinson High School, where he was President of the Student Body and attended the Georgia Institute of Technology on a full football scholarship. Bert was a member of the Alpha Tau Omega fraternity at Georgia Tech and graduated in 1968.Bert served two years as an artillery officer in the United States Army and served one tour with the 5thBattalion, 2nd Artillery in South Vietnam.Upon separation from the service, he worked as a systems analyst and salesman in NCR's IT Division, and in 1971, Bert joined Waffle House as a manager trainee.  Four years later, he became a Vice President.  In 1994, he was elected to the Board of Directors. For over 40 years, Bert worked with both Company and Franchise Operations in Waffle House and in 2004 was named President and Chief Operations Officer of Waffle House, Inc. Today, he is the retired Vice Chairman Emeritus of Waffle House.Bert is also very active at Georgia Tech, serving from 1996-2000 as a member of the Alumni Association Board of Trustees. In 1999 he chaired Tech's highly successful $7.8 million dollar annual giving “Roll Call” initiative, and was named President of the Alumni Association in 2001 and 2002. He has been a member of the Georgia Tech Foundation Board of Trustees since 2001 where he has served on the Finance, Development and Stewardship Committees. In 2016 Bert received the Joseph Mayo Pettit Alumni Distinguished Service Award, the highest award conferred by the Georgia Tech Alumni Association.Bert is a member of the board of directors of The Studer Community Institute in Pensacola, Florida and is an Entrepreneur in Residence at the University of West Florida, College of Business- Center for Entrepreneurship.Bert also has an Advisory Board role with The Museum School of Avondale Estates, a charter public elementary-middle school in DeKalb County, Georgia. He is a former trustee of the school and was honorary chair for The Museum School's successful 5 million dollar expansion capital campaign.He is the recent author of the book Find an Old Gorilla, a handbook for the development of emerging leaders.Bert lives in Perdido Key, Florida with his wife, Kathy, who devotes her time to several “not for profit” organizations. Kathy and Bert have three daughters: Aspen, Chaice, and Mayson. All three girls are very successful graduates of Georgia Tech and members of the Alpha Delta Pi sorority.

In this episode of Sales Ops Demystified, Tom Hunt is joined by Matthew Mulhern, Sr. Manager, Customer Success Cross-Franchise Operations at VMWare. They discuss VMWare's tech stack, the impact of remote work on VMWare's forecasting process, and the importance of qualitative data in sales ops.

Courtney M. Charles is a Canadian-born basketball executive who currently works as the Vice-President of Basketball & Franchise Operations for the Raptors 905. Charles oversees business operations, basketball affairs and long-term strategic planning.

In part two, Courtney, Savanna and Charles sit down to talk about the growth in the organization, and all of the moving pieces that have contributed to its success.  Courtney tells us about not only the work in putting together the 2020-21 roster, but the importance of the personnel who have united the players, have brought out the best in them (and each other), and have helped create the conditions for success.  The organization that has proven time and time again that it is the platform for progress and growth within all aspects of sport. 

In part one of this two part episode we get to know our organizations VP of Basketball and Franchise Operations, Courtney Charles. From his early beginnings as a young athlete and track star, to his time as a varsity coach to his path to the 905 Savanna and Charles speak with him on the importance of mentors, the value of competition, the importance of diversity and the power that Basketball has in uniting us all. 

Vice President, Basketball & Franchise Operations at MLSE and Raptors 905, Courtney M Charles on the importance of Martin Luther King jr day, his impact in the sports world, The latest with the Raptors 905, the success of player development within the 905 and much more!

In the second hour of Game Day, Matt Cauz talks to Vice President of Basketball and Franchise Operations at MLSE and Raptors 905, Courtney Charles, on the importance of Martin Luther King Jr. Day, his impact on the sports world, the latest with the Raptors 905 and the success of player development within the 905. Then Matt is joined by TSN Maple Leafs reporter Kristen Shilton to chat about the Leafs upcoming game vs. the Jets, the team's salary cap gymnastics and losing Aaron Dell on waivers.

In episode 31, Travis sits down with Frank Miceli, SVP of Revenue and Franchise Operations of Spurs Sports and Entertainment. Frank is responsible for all of sales operations for the San Antonio Spurs of the NBA and all business operations for the Austin Spurs of the NBA G-League and the San Antonio FC of the USL. He has spent the majority of his career overseeing multiple properties, has worked in 9 different sports leagues, and shares his journey in being an efficient executive. www.52weeksofhustle.com Book Available - https://www.amazon.com/dp/1735610801

It’s Franchise Friday and we’re getting some advice from Mary Ann O’Connell, President of FranWise, and host of the upcoming podcast series, “What’s Your F-ing Business?!”  MAO says brands who understand their core the best, are faring the best. And, there’s never been a better time for a franchise system to provide value to small business owners.  Thanks to Social Joey, Better, and VetFran.    

Steve Pirt, the CEO OF Friction Free Fitness and previously the National Director of Franchise Operations for UFC Gym, joins us on the podcast to talk all things franchise. Steve gives us some great insights into how large franchises operate, how to communicate effectively with franchisees, and the importance of a proven playbook, especially in a fitness industry transformed by COVID-19. This podcast is brought to you by Glofox, a gym software management company. If you are looking to accelerate growth, work efficiently and deliver a well-branded boutique customer experience, check us out at http://www.glofox.com/

For additional resources on improving performance, leadership, and culture, please check out AlanSteinJr.com/Free, follow me @AlanSteinJr on Instagram, Twitter, Facebook, and LinkedIn, and opt in to receive my Full Time Out, 30-Second Time Out, and Overtime content heavy monthly emails. 

Cordell Riley is a Certified Franchise Executive and servant leader, with more than 20 years of experience on both the franchisor and supplier side of franchising.  Cordell’s core competencies lie both in training and operations, as is demonstrated by his many years, directing training for Driven Brands, before founding Tortal in Y2K.  Tortal is the premier e-learning and training platform for franchising.       Cordell is a past member of the IFA Education Foundation where  he served on the Board of Trustees, and is currently as a member of the IFA Supplier Board. Today, Cordell is a here to talk about a compelling program that he has created, to help franchisors assist their franchisees, as they work through some of the issues caused by  the COVID 19 Corona Virus Crisis, in terms of their personal health, welfare, psyches and emotions, as well as those of their teams and teammates.    

Stephen and Ben are joined by Harry Sladich who is the EVP of Lodging Development & Franchise Operations for The Red Lion Corporation. RLH primarily engages in the franchising, management and ownership of upscale, mid-scale and economy hotels. Harry has a lifetime of experience in leading teams and building businesses in Spokane and all over the country. This was a fun and engaging interview with a lot of knowledge and insight from Harry.

Charles N. Internicola interviews Kit Vinson, founder of FranMan, and talks about how franchisors can create their custom Operations Manual, steps to take, and mistakes to avoid. This podcast is perfect for startup, emerging, and established franchisors.

On episode 31 of Franchising with Purpose, Mike Isakson and Amanda discuss how the Operations department assists you as you open, and continues to coordinate support across different departments at the franchisor. Listen today! Check out https://www.griswoldhomecare.com/franchise/ for more, and follow Griswold Franchising on social media: LinkedIn Twitter | @Amanda_GHC  Facebook Instagram Theme Music by Sebastian Brennan

On the very last stop of the tour, the team visits TITLE Boxing HQ to meet with three three of their dynamic leaders: President Susan Boresow, Josh Lyon, VP of Franchise Operations and James Lloyd, Franchise Development Manager. During this conversation we touched on many topics including: local store marketing, mobile app integration, their new on-demand class and much more. SPONSORS: SCORPION INTERNET MARKETING www.Scorpion.co/mb Named the #1 franchise marketing company in America by Entrepreneur Magazine, Scorpion delivers all-in-one solutions for franchise brands looking to defeat disjointed marketing and increase revenue. As a marketing partner, Scorpion assists franchises in the management of branding, website design, online listings, paid advertising, and more, eliminating the need for multiple vendors. To learn more, visit www.Scorpion.co/mb BUSCH GLOBAL: buschglobal.com/ Busch Global is more than a franchise development company. They help you reach your organizational goals through intelligent growth, which comes through understanding your franchise, your concept, your values and vision. The team then builds a plan that identifies the right franchisee targets, and the growth goals that you can successfully support. To learn more about Bush Global, visit www.BuschGobal.com. RALLO: www.rallio.com Rallio is a powerful combination of social media technology and local agency The easy-to-use technology enables franchisors and their franchisees to manage their entire social media presence, online reputation, and online directory listings in one dashboard for all locations. The mobile app provides a simple way for franchisees to engage The advocacy system turns net promoters into REAL promoters and incentives employees to share content that portrays your brand as a "best place to work" Voted as the #1 social media technology platform and #6 marketing partner overall in the entrepreneur magazine's franchise supplier listing, Rallio will help you RALLY your employees and customers around your brand. To learn more, visit Rallio.com

Aly El-Bassuni, SVP, Franchise Operations, Americas at Radisson Hotel Group shares company update on franchise sales,  brand changes and more including landing Treasure Island in Las Vegas and several NY properties. First, Amanda Frasier, EVP, Standards and Ratings, Forbes Travel Guide reveals the world’s best bar and what they doo to make them the best. View the 2019’s World’s Best Hotel Bars Announcement: http://novacancynews.com/article/forbes-travel-guide-unveils-2019s-worlds-best-hotel-bars/ To view the full Verified List for 2019’s World’s Best Hotel Bars, visit https://www.forbestravelguide.com/collections Subscribe to our weekly newsletter. Text hotel to 66866. Visit www.novacancynews.com Send us your thoughts and comments to Glenn@rouse.media, or via Twitter and Instagram @TravelingGlenn. LIKE us on Facebook! Visit our sponsor: Red Roof, Almo Hospitality Subscribe on iTunes: No Vacancy with Glenn Haussman Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm Send your comments and questions to Glenn@rouse.media.  Support the show: https://www.patreon.com/novacancy Follow Glenn @TravelingGlenn Learn more at www.novacancynews.com Produced by Jeff Polly: http://www.endpointmultimedia.com/  

If you’re in a volume-based enterprise, such as in a restaurant or retail, you’ve got to be ready for challenges and business when they come. In this episode, Flix Brewhouse COO Matthew Baizer, gives a little sneak peek on the different sides of running this business. Bringing his experience from being Director of Franchise Operations of Real Mex … The post Ep. 76 – Restaurant And Retail With Matthew Baizer appeared first on COO Alliance.

It is becoming more common and more accepted for our generation to break out of the mold of the 9-5 to follow their passions and create their own path towards the things that allow them to make a greater impact. With us this week to talk about one of those paths is Kristyn Danieli. Kristyn is currently a business owner, motivational mentor and speaker, soulful retreat facilitator and community builder. Kristyn also received her MBA from Endicott College in 2013. She has 10 years of corporate experience between Real Estate, Franchise Operations, and Project Management as well as business development within higher education. As you can probably tell, she has done a lot across many different spaces. Kristyn left behind the corporate world for the last time this April to launch her business, Souls on the Rise. We’re going to talk on this episode about what motivated her to do that, what it’s been like on both sides and also why she decided to do a solo trip around Europe for 3 months. So much to unpack! You can learn more about Kristyn and Souls on the Rise at: Website: https://www.soulsontherise.com/ Souls on the Rise Instagram: @soulsontherise Souls on the Rise Facebook: https://www.facebook.com/soulsontherise/ Also follow Entry Level Podcast on Instagram at: @entrylevelpodcast

"If you arrange financing for the first unit without considering how that is going to affect your ability to get additional financing, you may find yourself without any options to fund your second and third units. With that in mind, let’s look at a few different scenarios and some possible strategies to successfully obtain the funding needed to become a multi-unit franchisee." - SCORE.org This week on Franchising & You, Shirley Kefgen, Senior Funding Consultant at FranFund discusses the practicality, and necessity of proper preparation for funding multi-unit franchise development. Kefgen addresses common questions including why plan for funding second location when it may be twelve months in the future and if it's possible to secure funding for all locations at one time. Franchising & You airs every Saturday at 9:30 AM ET / 8:30 AM CT with each segment available on-demand. Franchising & You is powered by Franchise Foundry and sponsored by FranFund, Spadea Lignana and Retail Solutions.

Keith Gerson, President of Franchise Operations and CMO of FranConnect joins the show to share Franchise Sales trends. FranConnect's industry-leading Franchise Sales Index Report will be published in November and we've got a preview! Many of the findings show why today's top sales organizations are getting better, and what you can do to replicate their success.  Keith states, "If you're not connecting with your leads in the first 4 hours, then chances are you're lsoing out to the competition!" You're invited to listen to this preview now and receive a free copy of the report when it's available at The FranConnection Event in Washington DC November 5 - 7. Simply email keith@franconnect.com and Keith will make sure you receive a free copy. And, you can register for this great event now at: https://events.franconnect.com/   We also have a quick update on this week's #MITCon event in Austin. See you there! This episode is brought to you by Social Joey and Franchise Dictionary Magazine!  

Matt Sheppard is the Chief Operating Officer of The Hummus & Pita Co., a fast-casual Mediterranean concept geared toward national expansion. Before stepping into this current position, Sheppard held multiple senior leadership roles at McAlister’s Deli, including Vice President of Operations for Franchise Operations and Senior Director of Company Operations.   Key Takeaways:   [0:27] Today’s episode is brought to you by Franchise 5! The key to long-term success is through smart, strategic growth. To learn more about this program, head over to FranchiseEuphoria.com/Franchise5. [0:58] Our episode today features Matt Sheppard, the COO of The Hummus and Pita Co. Matt leads the company’s franchising efforts and today he sheds light on the methods they used to expand at a manageable and strategic rate. [3:15] Matt gives an overview of The Hummus and Pita Co. and gives insight on what makes this concept so unique when compared to other fast casual restaurants out there. [6:20] Before getting started with The Hummus and Pita Co., Matt moved through the ranks at various franchise systems. [8:07] Matt views franchisees as an additional partner who is well-qualified to be running a segment of the franchisor’s business. You don’t just want to get numbers, but someone who is like-minded and will run your business well. [10:45] It is so important to flush out your concept before franchising. Even if people are breaking down your door wanting to join your concept, you are doing them a disservice by not making sure your foundation is well built. [12:24] When your concept is thriving, people will come to you for the opportunity to get involved as a franchisee, even if you aren’t yet offering franchises. [12:50] The Hummus and Pita Co. has developed a branding strategy that involves Area Developer Agreements where they sell their franchises 5 locations at a time, which is where they get their target of 100 franchises in a year. [14:45] With an Area Developer Agreement, you agree to open a certain amount of franchise locations over a definitive timeline, but you don’t necessarily have to have each specific location mapped out when you sign on. [16:29] For Matt, the biggest surprises in franchising has been overcoming the growth phases. Sometimes you have to realize that when you have a plan in place and then you get franchisees who open the doors, you may have to admit that things need restructured a bit and accommodate for those changes. [17:59] The ideal franchisee for The Hummus and Pita Co. is someone with an entrepreneurial spirit while also being able to navigate the operational challenges that come with franchising. [20:08] If you want more information on The Hummus and Pita Co. head over to www.hummusandpita.com. [20:29] Thanks again for listening, and please, reach out to Josh anytime through email at josh@indyfranchiselaw.com. If you enjoyed this episode, please leave us a review on iTunes.   Mentioned in This Episode: josh@franchiseeuphoria.com franchiseeuphoria.com/franchise5 www.hummusandpita.com www.facebook.com/TheHummusandPitaco @thehummusandpitaco

Guest Name: Flynn McLain - GolfTEC Guest Intro: Way back in show 10 if you recall, I had Joe Assell who's the CEO of GolfTEC on the show and we talked about how critical operations were to the success and growth of their business. Well, we're lucky to have one half of the dynamic duo of operations from GolfTEC here today. Flynn McLain is the Vice President of Franchise Operations at GolfTEC and someone I consider a good friend. We shared more than a few beers together. He knows, loves, and breathes operations. I'm grateful he's on the show with us today. Topics We Discuss: What GolfTEC does for golf enthusiasts Growing the company originally from 7 locations to 200 locations, operating in 5 countries with 650 coaches Handling the franchise operations in US, Canada, Japan, South Korea and Hong Kong Their best systems and process in place: The Operations Flywheel The five components of Operations Flywheel Biggest challenge in operations: Shortening the learning curve Handling new projects: Execution guides to protect the time of their coaches Hiring for greatness: Passion for golf instruction Filling in the recruiting pipeline through the PGA/PGM schools and PGA professionals Operation health checkups: Lessons per active client & quality of lesson experience Managers working with coaches Having a one-stop shop access to all data from all 200 locations Getting excited for GolfTEC's international growth Books, People, & Resources: www.golftec.com Connect with Flynn through sending him an email at fmclain@golftec.com. Check out GolfTEC on Facebook. Dropbox Book recommendations: The One Minute Manager by Ken Blanchard and Spencer Johnson

Content Marketing has radically changed how all brands, including Franchises, are reaching consumers and potential partners. How do you keep up and what should you be doing now to tell your story across all digital platforms?   Deb Evans and Jack Monson welcome guest Amy Plaisted, co-founder of BrandChise and Director of Marketing and Franchise Operations for The Spice & Tea Exchange who will share trends and best practices this week on Social Geek Radio!    

The Social Network Show welcomes Mike Sobol to the February 28, 2014 show. Mike Sobol is the Co-founder and CMO of Content Blvd, a content marketing platform that helps brands and online publishers work together. They like to say they're building the new infrastructure that is needed to help online marketing transition from display ads to user-focused content. Mike's career has always been about helping businesses communicate better with their clients, and Content Blvd's goal is to help thousands of businesses do exactly that. Previously, Mike worked at Navis Logistics Network where he pioneered innovative ways to bring on large national accounts and he was a franchise owner of Bark Busters Home Dog Training and became the Director of Franchise Operations where is leadership helped to sustain the largest growth phase in the company history. Hear Mike define "brands" and answer the magic question, "How can your blog stand out among the millions of blogs out there?". Listen to the show to find out why advertising does not work like it used to. Learn what is really meant by the term, "semantic web/semantic search" and how "social" is being used.  

I met Tab when he was 24 years old and he impressed me as a “fizzy” and savvy business owner.  He's gotten better and better at biz since!  Tab, starting from scratch, quickly grew his Nashville-based business to one of the largest plumbing companies in the market. Tab has been recognized as a leader in training, operations and system implementation in the home services industry. He is a firm believer in sticking to the systems that work. In August of 2006 Tab sold his company to Clockworks Home Services and joined their team as the Vice Presidents of Franchise Sales. Tab and his team grew the franchise at record setting growth numbers and quickly advanced his career to become the President of Franchise Operations. Tab left Clockworks in October 2009.  He retired…for about five minutes.  Tab just jumped back in the game with the acquisition of a plumbing company in Sarasota, Fl. We'll Discuss... How we met!  Tab has the BEST story of moving from lackluster tract home work to a rockin' full service business! What adding a new division can do for your business. Becoming a teacher.  Tab says, “It's all Ellen's fault!” Raising standards and what you will and won't tolerate. Selling a company – what Tab wants you to know before you do! We'll chat about Franchising! We have a lot of experience between us. Retirement at 41?  Back in the game and getting back to basics. Buying a company – what to do first, second and third!

Don and Marty will talk with Andy Cucchiara, VP of Franchise Operations, about how ZIPS is reinventing the dry cleaning industry to appeal to the fast food generation. Zips is a cash only, pre-paid business. Every garment, every time is only $1.99 – no gimmicks, no exceptions. Because the cleaning machines are in-house you can drop off your garments at 9am and have them by 5pm. Because of the pre-paid model customers are more likely to pick up their garments faster. Have you ever had your dry cleaning sit at the drycleaners for weeks? I have! Also, by having the cleaning machines in-house the franchisees are able to do higher volume at a quicker rate. Andy can explain why ZIPS is a successful franchise in any economy, how the franchise builds from a strong support system and how they keep costs down by keeping inventory down. About ZIPS ZIPS, founded in 1996 and began franchising in 2006, has 18 locations on the East Coast. The company offers a fixed price of $1.99 for any garment to be dry cleaned and $1.19 for any shirt to be laundered. ZIPS offers same day service “In by 9 out by 5” with the motto, “.We take the sting out of dry cleaning.”