Retail Corner: New Normal in Retail Technology & Business

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A deeply informative weekly podcast by Proxima360 on New Normal in Retail Industry. We cover current retail landscape, best of breed products and retail business best practices. Tune in to listen to retail experts and community thinkers on retail industries current trajectory as well as future projections.

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    • Apr 4, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 24m AVG DURATION
    • 96 EPISODES


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    Latest episodes from Retail Corner: New Normal in Retail Technology & Business

    The Ethical Supply Line: Audits, Accountability, and Action. - Roger Mayerson

    Play Episode Listen Later Apr 4, 2025 27:44


    Join us for an eye-opening episode featuring Roger Mayerson, SVP of Logility, as he dives into the future of sustainable and transparent supply chains. Discover how smart audits, ethical sourcing, and data-driven decisions are transforming global logistics. Don't miss this exclusive conversation with a true industry leader!   About our guest, Roger Mayerson: Roger Mayerson serves as SVP, Industry Principal of Apparel and Soft Goods for Logility, a leader in AI-first supply chain planning software. Roger is an industry veteran and change agent with a proven record in maximizing top and bottom line revenue and improving shareholder value. He specializes in the creation and implementation of retail and apparel strategies that drive sales, reduce costs, improve customer satisfaction, and build successful teams. He has deep industry knowledge on sourcing products from socially responsible and sustainable vendors that provide excellent quality and supply chain performance. Roger was named as a “2021 Pros to Know” by industry publication Supply & Demand Chain Executive and recognized for his commitment to helping shape the digital future of supply chain. Linkedin: https://www.linkedin.com/in/rogermayerson/ Website: https://www.logility.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    From Clicks to Conversions: Using AI for Performance Marketing. -Cooper Harris

    Play Episode Listen Later Jan 13, 2025 18:45


    Exciting Episode Alert! Join the Retail Corner Podcast as we chat with Cooper Harris, CEO and founder of Klickly, about leveraging AI for performance marketing. Discover how Klickly's innovative approach drives user clicks, maximizes conversions, and transforms retail experiences. Don't miss this insightful conversation! Tune in now! About our guest, Cooper Harris: Cooper Harris is a California-based entrepreneur and the founder and CEO of Klickly, a data-driven, AI platform that powers distributed commerce. Cooper has won Los Angeles Business Journal's “Innovator of the Year,” InformationAge's Women in I.T. “Entrepreneur of the Year,” was nominated for Google's “Young Innovator” award, L'Oreal's “Digital Woman of the Year,”and was named by Adobe as a “Top Data Thought-Leader” at Cannes, alongside execs at JP Morgan Chase and Burger King. Harris invented a data technology that leverages AI to facilitate distributed commerce on 5M online destinations. This significant innovation creates a significant efficiency in the market – the platform's machine-learning identifies best-fit matches for commerce opportunities and uses sophisticated algorithms to understand the consumer to both promote and power transactions. Cooper has been invited to speak on eCommerce, tech, data, and AI at international summits including the United Nations, CES, Cannes Lions, Money 20/20, SXSW, ShopTalk, Sundance, Los Angeles TechWeek, London Technology Conference, and Jason Calacanis' LAUNCH Scale. Harris speaks on topics including data / A.I. / Retail Tech, fostering women in STEM, and disrupting the status quo using technology and innovation. Cooper also writes about eCommerce, innovation, data and AI, and using tech to change the world. She has contributed to Forbes and HuffPost and has been featured in Inc., Fast-Company, Entrepreneur, Mashable, Women2.0 and more.   Linkedin: https://www.linkedin.com/in/cooperharris/ Website: https://klickly.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Retail Insights: Developing Smarter Strategies. - Dion Rooney

    Play Episode Listen Later Dec 31, 2024 20:37


    Join us for an exciting Retail Corner podcast episode featuring Dion Rooney, VP of Retail Industry Solutions at Rimini Street, as he dives into the world of smart retail strategies. Discover how innovative approaches can transform customer experiences and drive success in a competitive retail landscape. Don't miss this insightful discussion—listen to it now! About our guest, Dion Rooney: Dion Rooney is an accomplished information technology executive with over 35 years of success in retail businesses. As Vice President of Retail Industry Solutions at Rimini Street, Rooney is responsible for global strategy and business development to build and grow revenues across the retail industry. Rooney is Rimini Street's thought leader for all things related to retail both internally and externally and also establishes and maintains strong relationships with key industry stakeholders, partners, and customers to understand their needs, support their innovation strategy, and ensure ongoing satisfaction. Linkedin: https://www.linkedin.com/in/dion-rooney/ Website: https://www.riministreet.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Runway to Revenue: Strategies for Fashion Retailers. -Ranu Coleman

    Play Episode Listen Later Nov 20, 2024 19:44


    In this episode on Retail Corner Podcast, Ranu Coleman, Head of Marketing at PatPat, shares expert insights on innovative marketing strategies for fashion retailers. Learn how to connect with modern consumers, leverage digital tools, and create impactful brand experiences in a competitive market. About our guest, Ranu Coleman: A seasoned marketing and communications leader with deep experience in the retail/fashion space, Ranu Coleman serves as Head of Marketing for PatPat, overseeing global marketing strategy, driving brand and product awareness, and customer acquisition and engagement. Prior to PatPat, Coleman held marketing roles across a variety of fashion and retail brands. She most recently served as Chief Marketing Officer for Azazie, the direct-to-consumer bridal company focused on high-quality, custom-fit, affordable bridesmaid dresses and wedding gowns. Previously she held the role of director of marketing for a cutting-edge tech company, ASD, following consulting for Sephora, where she led the rollout of a new urban location prototype, Sephora Studio. Coleman served as manager, brand marketing for equestrian footwear and apparel brand Ariat International after a similar post for Dreamwear, facilitating strategic partnerships with national brands including Nicole Miller, Skinnygirl by Bethany Frankel, Playboy, The Kendall + Kylie brand, and Laura Ashley. Ranu received her bachelor's degree in political science from UC Irvine and her professional designation program-visual communications degree from the Fashion Institute of Design & Merchandising (FIDM). Ranu Coleman is married with two children and lives in the San Francisco Bay Area. Linkedin: https://www.linkedin.com/in/ranu-coleman-9a44884/ Website: https://www.patpat.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Scaling Smart: Optimizing Retail with AI & Robotics. - Benjamin Bond

    Play Episode Listen Later Oct 24, 2024 21:06


    Join us for an exciting podcast episode on the Retail Corner, featuring Benjamin Bond, VP of Strategy and Business Development at Simbe, as he discusses the transformative role of AI and robotics in retail. Discover how these technologies are shaping the future of shopping experiences, optimizing operations, and driving innovation in the industry.   About our guest, Benjamin Bond: Benjamin Bond is VP of Strategy & Business Development at Simbe, helping hone the company's strategic direction and drive the adoption of AI and robotics in retail. Recognized as a leading strategist, Bond has guided global retailers through complex transformation journeys during his tenure at top consultancies, including Kearney and Accenture. Bond believes that one of retailers' next critical evolutions will be unlocking untapped in-store data to drive operational excellence. Linkedin: https://www.linkedin.com/in/benjamingrbond/ Website: https://www.simberobotics.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Retail Returns: Unpacking the Challenges and Strategies. - Amena Ali

    Play Episode Listen Later Oct 2, 2024 31:49


    On today's podcast, Amena Ali, CEO of Optoro, discusses the challenges of retail returns management, emphasizing the need for a seamless customer experience. She highlights how returns are a critical touchpoint that can make or break customer loyalty. Ali outlines strategies such as leveraging technology to streamline processes, using data analytics to predict return patterns, and improving sustainability by minimizing waste. These approaches help retailers reduce costs while delivering a hassle-free return experience, fostering customer satisfaction and brand loyalty. About our guest, Amena Ali: Amena Ali has an exceptional track record with more than 25 years experience in delivering value for customers, spearheading software innovation, and growing SaaS and software businesses. As CEO of Optoro, the leading software platform for retail returns, Amena is leading the company to record growth, overseeing new product launches and partnerships, and major customer wins. Optoro's Returns Management System, used by retail's most iconic brands, such as GAP, American Eagle and Best Buy, recently surpassed 200M returns. The company's software platform makes retail returns simple and efficient, reducing waste and enabling circularity. In 2023, Amena was named to the Forbes 50 Over 50 Innovation list, and recognized as one of DC's Tech Titans. This year, she was named a Washington Business Journal Diversity in Business Award honoree. Amena previously served as CEO of Airside Mobile and VividCortex. Linkedin: https://www.linkedin.com/in/amenaali/ Website: https://www.optoro.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Disrupting Vision: The Rise of Online Eyewear Retail - Eldad Rothman

    Play Episode Listen Later Sep 23, 2024 24:56


    In our latest podcast episode, we're thrilled to welcome Eladad Rothman, co-founder & COO of GlassesUSA.com. Join us as we dive into the world of online eyewear retail, exploring the innovative strategies and technologies that are transforming how we shop for glasses. Eladad shares insights on trends, challenges, customer experience, and the future of eyewear shopping. Don't miss this chance to learn from a leader in the industry! About our guest, Eldad Rothman: Eldad Rothman is the co-founder & COO of GlassesUSA.com, the fastest-growing, leading online eyewear retailer in the United States. Linkedin: https://www.linkedin.com/in/eldad-rothman-b9441111b/ Website: https://www.glassesusa.com/   About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Retail Secure: Navigating Cyber Risks in the Digital Age. -Mike Kiser

    Play Episode Listen Later Sep 5, 2024 30:58


    Welcome to the Retail Corner Podcast! In this episode, we have a special guest, Mike Kiser, Director of Strategy and Standards at SailPoint. Mike dives deep into the world of cybersecurity in retail, exploring the unique challenges faced by retailers in today's digital landscape. From safeguarding customer data to navigating complex regulatory requirements, Mike shares insights on how retailers can stay ahead of evolving threats and build a robust cybersecurity strategy to protect their businesses and customers. Don't miss this essential discussion! About our guest, Mike Kiser: Mike Kiser is a security strategist and evangelist at SailPoint. He holds a panoply of industry positions over the past 20 years—from the Office of the CTO to Security Strategist to Security Analyst to Security Architect—that might imply otherwise. In spite of this, he has designed, directed, and advised on large-scale security deployments for a global clientele. Linkedin: https://www.linkedin.com/in/mike-kiser/ Website: https://sailpoint.com About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Retail Resonance: Branding Beyond the Shelf. - Kristi Weiler

    Play Episode Listen Later Aug 28, 2024 22:03


    In this episode of the Retail Corner podcast, Kristi Weiler, Head of Merchandising Analytics & Pricing at Hanna Andersson, dives into the complexities of brand management. She discusses how a brand is more than just a name—it embodies the values, mission, and unique qualities that set a company apart. About our guest, Kristi Weiler: As the Head of Merchandising Analytics and Pricing for Hanna Andersson, Kristi is a data-driven and results-oriented leader responsible for strategic initiatives that grow market share and deliver profitable comp growth. Prior to joining the Hanna Andersson team, Kristi had a 24-year career at Gap, Inc. in various roles of progressively increased responsibility across inventory management, buying, and e-commerce. As an avid student of the customer, Kristi brings a wealth of experience across the product-to-market ecosystem, a passion for spearheading digital innovation to enhance customer experiences, and a drive for conversion funnel optimization. Living in the San Francisco Bay Area, Kristi is a fitness enthusiast and enjoys time in the outdoors with her family. Linkedin: https://www.linkedin.com/in/kristiweiler Website: Hanna Andersson, the leading premium children and baby apparel brand. About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Luxury Unboxed: Digital Strategies and Trends. - Roy Lugasi

    Play Episode Listen Later Aug 21, 2024 24:47


    We're excited to welcome Roy Lugasi, co-founder and co-CEO of Stork, to the Retail Corner Podcast. In this episode, he'll share his expertise on the unique challenges and opportunities facing luxury brands in the digital era, from preserving exclusivity to enhancing the online customer experience. Join us as Roy offers valuable insights into the strategies driving the future of luxury retail. This is a must-listen for anyone interested in luxury and e-commerce. About our Guest, Roy Lugasi: Roy Lugasi is the co-founder & co-CEO of Stork, the AI-powered digital warehouse for luxury retail. Stork is the only B2B2C solution offering suppliers and sellers of luxury goods greater visibility, access, and control throughout the global supply chain by leveraging AI and real-time insights to future-proof luxury wholesale. As a visionary entrepreneur, Roy has a passion for developing transformative technologies that disrupt the status quo. Roy previously co-founded Weepo, another successful technology startup, with Tamilla Nagim and Shmulik Chicvashvili. That same leadership team went on to build Stork in 2020 to address the blind spots between suppliers and sellers of luxury goods all over the world. Roy lives in New York City with his wife and children. Linkedin:https://www.linkedin.com/in/roy-lugasi-a995b065/ Website: https://www.stork.inc/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    The RFID Advantage: Optimizing Retail Stock Control. - Umesh Cooduvalli

    Play Episode Listen Later Aug 15, 2024 28:15


    Welcome to this week's Retail Corner podcast! Today, we're diving deep into the world of inventory management with a special guest, Umesh Cooduvalli, Business Development Executive at Sensormatic. Umesh will be sharing invaluable insights on how RFID technology is revolutionizing the retail industry. Get ready to discover how this innovative solution can help retailers boost efficiency, reduce losses, and elevate the overall customer experience. About our guest, Umesh Cooduvalli: Linkedin: https://www.linkedin.com/in/umesh10/ Website: https://www.sensormatic.com/   About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Retail Pulse: Customer Sentiment Analysis. - Scott Voigt, CEO, Fullstory

    Play Episode Listen Later Jul 17, 2024 19:23


    On this episode of Retail Corner Podcast, we are thrilled to have Scott Voigt, the CEO of FullStory. With his extensive experience and visionary leadership in the realm of digital experience intelligence, Scott will shed light on the pivotal role of behavioral data analytics and sentiment analysis in retail. He will explore how understanding customer behavior and emotions can unlock unprecedented value for retailers, driving enhanced customer satisfaction, improved conversion rates, and long-term loyalty. Tune in to gain valuable insights from one of the industry's leading experts on leveraging data to transform the retail experience.   About Scott Voigt: Scott Voigt has enjoyed helping early-stage software businesses grow since the mid-90s, when he helped launch and take public nFront—one of the world's first Internet banking service providers. Prior to co-founding Fullstory, Voigt led marketing at Silverpop before the company was acquired by IBM. Previously, he worked at Noro-Moseley Partners, the Southeast's largest venture firm, and also served as COO at Innuvo, which was acquired by Google. Scott teamed up with two former Innuvo colleagues, and the group developed the earliest iterations of Fullstory to understand how an existing product was performing. It was quickly apparent that this new platform provided the greatest value—and the rest is history. Scott holds a Bachelor of Science in Management from the Georgia Institute of Technology and an MBA from the Wharton School. He currently lives in Atlanta with his wife and two children and spends his free time exploring a late-in-life passion for lacrosse in an “old man lacrosse league.” Linkedin: https://www.linkedin.com/in/scottmvoigt/ Website: https://www.fullstory.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    AI in Aisles: The Impact of Generative AI on Retail. -Stephen Kaufman

    Play Episode Listen Later Jun 27, 2024 25:01


    In today's episode of the Retail Corner Podcast, we feature Stephen Kaufman, Chief Product Officer at Inriver, as he delves into the transformative impact of Generative AI in the retail sector. Kaufman discusses how this cutting-edge technology is revolutionizing product information management solutions, offering innovative ways to enhance and streamline retail operations. About our guest, Stephen Kaufman: As Chief Product Officer for Inriver, Stephen is responsible for driving product innovation, delivery, customer value, and strategic product road mapping. Prior to Inriver, he served as the Chief Product Officer at Esko where he led a global SaaS product team providing best-in-class tools for workflow, content management, digital asset management, and collaboration. Stephen has over 25 years of executive technology leadership experience in both CPO and CTO roles. Previously, Stephen was the founder, CTO, and CPO of Blue Software. He also served as CTO for Schawk Inc., where he led a team that was awarded the ComputerWorld Honor Laureate for Visionary Applications. In 2023, Stephen was also certified in the field of AI in “Designing and Building AI Products and Services” from MIT. Linkedin: https://www.linkedin.com/in/stephentkaufman/ Website: https://www.inriver.com About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    E-Commerce Retail: Creating Scalable Subscription Services. - Paul Fredrich

    Play Episode Listen Later Jun 13, 2024 28:06


    Tune in to the latest episode of the Retail Corner Podcast, where we feature Paul Fredrich, Chief Product Officer at Ordergroove. Paul delves into the critical factors that drive the success of subscription-based businesses and shares essential strategies for maximizing subscriber lifetime value (LTV), and much more. About our guest, Paul Fredrich: As the Chief Product Officer, Paul leads the strategy, design, and execution of Ordergroove's innovative commerce solutions. Paul's passion is commerce and designing ground-breaking products that delight end-users and deliver business results. Paul started his career as an entrepreneur, which prepared him for a succession of product management positions at PayPal and Zong (a provider of frictionless mobile payment solutions that was sold to PayPal in 2011). Most recently, Paul was the VP of Product at Contently, which grew to an Inc. 100 company in less than 4 years. Paul is a native of Berlin, Germany, and holds a Diplom-Kaufmann from Humboldt-Universität zu Berlin. Paul and his wife relocated to the US in 2007, settling in San Francisco and moving across the country to New York in 2012. Linkedin: https://www.linkedin.com/in/paulfredrich/ Website: https://www.ordergroove.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Optimizing Touchpoints: Effective Customer Journey Tracking. -Gary Angel

    Play Episode Listen Later Jun 6, 2024 29:10


    Tune in to hear from https://linkedin.com/in/garyangel1 Website: https://digitalmortar.com About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Visual Merchandising: The Aesthetics of Retail Sales. - Kacey Bengtson

    Play Episode Listen Later May 9, 2024 20:42


    In this engaging podcast episode, Kacey Bengtson, the esteemed Director of Retail at Cheekwood, offers invaluable insights into the dynamic world of visual merchandising in tourism retail. With her wealth of experience, Kacey delves into the art of crafting compelling retail displays that captivate customers and drive sales. She discusses the importance of strategic placement, cohesive themes, and storytelling through product arrangement to create immersive shopping experiences. About our guest, Kacey Bengtson: Kacey Bengtson has been the Retail Director at Cheekwood Estate & Gardens since 2020. Prior to working at Cheekwood, she managed Retail Operations at two other major Nashville tourist destinations - The Hermitage Hotel and Hatch Show Print (inside the Country Music Hall of Fame). Kacey was also a Visual merchandiser at Magnolia, in Waco, Texas. Working in tourism-retail for over 10 years has made Kacey an expert on experiential retail and customer connection, as well as product curation and visual merchandising. As a member of the Museum Store Association, Kacey shares her skills and unique perspective on visual merchandising with other Museum Retail professionals as a speaker at multiple MSA conferences. Her passion for designing well-curated retail spaces with unique products is something she enjoys sharing, and she continues to train others on the best buying and merchandising practices. Linkedin: https://www.linkedin.com/in/kaceyafd/ Website: https://cheekwood.org/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    Retail Frontline: AI Wearables and the Future of Customer Service. -Chris Todd

    Play Episode Listen Later May 3, 2024 32:50


    With a career dedicated to revolutionizing the retail experience, Chris Todd, CEO of Theatro, is here on the Retail Corner Podcast to discuss the groundbreaking advancements in AI-driven wearable technology for frontline staff. As the head of Theatro, a leading innovator in this field, Chris brings unparalleled insights into how AI is not just transforming operations but also elevating customer engagement to new heights. About our guest, Chris Todd: Chris is responsible for leading Theatro's overall direction, strategy, and growth. Chris is a “roll up your sleeves” type of leader who is passionate about the strategy of a business. Chris believes that most every idea can be a winner. It's all about figuring out the strategic angles to drive success! As a co-founder, Chris has been instrumental in guiding Theatro from an early innovative concept into a fast-paced growth company. Chris has 25+ years of experience in senior executive positions with small start-ups and large multinationals in a diverse array of industries, including software, networking, and apps for leading hardware and software companies including Cisco Systems, AppTrigger, Metaswitch, Extreme Networks, and Newbridge Networks. Linkedin: https://www.linkedin.com/in/chris-todd-98b134b/ Website: https://www.theatro.com About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    The Heart of Retail Leadership: Cultivating a Philosophy of Empowerment - Ram Venkataraman

    Play Episode Listen Later Apr 17, 2024 26:56


    Tune in to the Retail Corner Podcast for an enlightening discussion featuring Ram Venkataraman, CEO of Kibo, as he delves into the essence of effective retail leadership and strategies to empower teams for success. Ram explores the pivotal roles of reward-centric and responsibility-centric individuals within companies, highlighting their potential to either elevate or hinder organizational outcomes. About our guest, Ram Venkataraman: Ram has spent more than 25 years of his career working in software companies that range from bootstrapped startups to public companies. He has held senior executive positions for more than a decade, driving product and technology functions. Prior to Kibo, he was at NCR, where Ram was the CTO of the NCR payment platforms. He has a bachelor's degree in electronics engineering from the University of Mumbai. Linkedin: https://www.linkedin.com/in/ramvenkataraman/ Website: https://kibocommerce.com/   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Pay By Bank: Savings for Retailers, Easy for Customers. - Eric Shoykhet

    Play Episode Listen Later Apr 12, 2024 29:54


    Tune in to hear Eric Shoykhet, CEO of Link Money, discuss the groundbreaking "Pay by Bank" payment method. Discover its distinctions from conventional options like credit cards and e-wallets, and explore the benefits it brings to merchants and consumers alike. About our guest, Eric Shoykhet: Eric Shoykhet is the founder of Link Money and Atom Finance, venture-backed software companies that collectively have raised $100 million. Link Money is focused on scaling its bank-based payment method in the US that allows merchants to dramatically cut processing costs, reduce fraud, and drive down churn. Previously, he was an investor at Governors Lane, an event-driven hedge fund. Prior to this, he worked in the restructuring and reorganization group at Blackstone. Eric graduated from the Huntsman Program in International Studies and Business at the University of Pennsylvania with degrees from both the Wharton School and the College of Arts and Sciences. Linkedin: https://www.linkedin.com/in/ericshoykhet/ Website: https://link.money   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Retail Forensics: Art of Investigative Techniques. - Tony Paixao

    Play Episode Listen Later Apr 4, 2024 30:56


    Join us as we unravel the mysteries behind the scenes of the retail world and gain valuable insights into the crucial role of investigative platforms in maintaining integrity and security within the industry. Tune in to the Retail Corner podcast for an enlightening discussion with Tony Paixao, VP of Investigative Platforms at Verensics, on the forefront of retail forensics. About our guest, Tony Paixao: Tony has over 14 years of experience working in the investigative space within the public and private sectors. Passionate about raising standards by leaning into evidence-based practices. Education: MS in Forensic Psychology from ASU BS in Justice Studies from JMU Linkedin: https://www.linkedin.com/in/tonypaix%C3%A3o/ Website: http://www.verensics.com   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Strategies for Success: Innovations in Omnichannel Order Fulfillment. - Darpan Seth

    Play Episode Listen Later Mar 7, 2024 28:21


    In the latest episode of our podcast, we delve into the world of omnichannel order fulfillment in retail with a special guest, Darpan Seth. Darpan is the CEO & co-founder of Nextuple, a visionary leader at the forefront of retail innovation. In this episode, Darpan shares invaluable insights and innovative strategies for optimizing omnichannel order fulfillment processes. Whether you're a seasoned retailer or an aspiring entrepreneur, this episode offers a wealth of knowledge to help you navigate the complex landscape of modern retail. About our guest, Darpan Seth: Darpan Seth is the co-founder and CEO of Nextuple. He brings over 25 years of leadership experience in optimizing omni-channel fulfillment networks to the retail and grocery industries. At Nextuple, he has led the company's vision and strategy since 2017. Nextuple, a cloud-native order & inventory management firm, empowers brands, retailers, grocers, convenience store chains, and B2B businesses to optimize omnichannel fulfillment networks and deliver exceptional customer experiences. Darpan previously held executive and leadership roles at Expicient, Publicis, Sapient, and Sterling Commerce (an IBM company). As the founder of Expicient, a globally recognized omni-channel services firm specializing in inventory and order management systems (OMS), Darpan's leadership led to its acquisition by Publicis.Sapient. He played a pivotal role in helping clients achieve accelerated global growth by realizing their omnichannel business and IT vision. Darpan holds a Bachelor of Education (BE) in Computer Science and a Master of Science (MS) in Mathematics from the Birla Institute of Technology and Science, Pilani. He also holds a Master of Business Administration (MBA) in Strategy and Marketing from the Indian Institute of Management, Bangalore. Linkedin: https://www.linkedin.com/in/darpanseth Website: https://www.nextuple.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    From Click to Door: AI's Role in Optimizing Last Mile Delivery. -Ziv Fass

    Play Episode Listen Later Feb 29, 2024 26:03


    Tune in to the latest episode of our podcast as we sit down with Ziv Fass, the CEO & co-founder of Package.AI, a groundbreaking company, is revolutionizing last-mile delivery solutions for the retail industry through the power of artificial intelligence. In this insightful discussion, Ziv shares his expertise on how AI is reshaping the landscape of retail logistics, optimizing delivery routes, enhancing customer experiences, and ultimately driving efficiency in the crucial last leg of the delivery journey. About our guest, Ziv Fass: Ziv Fass is the CEO and co-founder of Package.ai, an AI-based platform transforming last-mile delivery from a cost center to a customer engagement gold mine, leading to 10X growth in brand loyalty, advocacy, and customer lifetime value. Ziv holds an MBA from the Wharton School of Business and has decades of experience envisioning and building customer-centric communication software, including various product leadership roles at Microsoft and Skype. Linkedin: https://www.linkedin.com/in/zivfass/ Website: https://package.ai About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Data-Driven Retail: Inside the Numbers. - Shiraz Ritwik

    Play Episode Listen Later Feb 16, 2024 33:02


    In today's episode, Shiraz Ritwik of LatentView explores a fascinating intersection: the convergence of data-driven strategies within the realms of retail and consumer goods. As the Head of BFSI, CPG, and Hospitality Growth, he had the privilege of witnessing firsthand the transformative power of harnessing data to drive decision-making and innovation in these industries. About our guest, Shiraz Ritwik: Shiraz is an accomplished business consultant and analytics professional, currently heading BFSI & CPG Growth at LatentView Analytics. With a global footprint in the US, EMEA, and India, he has been instrumental in helping Fortune 100 companies drive business impact in diverse sectors like BFSI, telecom, retail, and CPG. In his current role at LatentView Analytics, he leverages his expertise to drive AI/ML transformation for Fortune 500 organizations, aiding them in achieving their data & AI objectives. His extensive knowledge of marketing strategy, supply chain analytics, strategic sourcing, and IT outsourcing and offshoring has been pivotal in shaping his career. Shiraz is a trailblazer in effectively building and deploying future-proof data strategies for the financial services sector. Additionally, his proficiency in converting data into actionable insights has reshaped the CPG sector's approach toward innovation. Linkedin: https://www.linkedin.com/in/sritwik/ Website: https://www.latentview.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    The Retail Defender: Strategies for Effective Loss Prevention. - James Stark

    Play Episode Listen Later Feb 7, 2024 26:50


    Whether you're a retail professional, a security enthusiast, or simply curious about the intersection of technology and crime prevention in retail, this episode is packed with valuable insights that you won't want to miss! Tune in to our latest episode to hear from James Stark of Axis Communications and gain a deeper understanding of the dynamic world of retail loss prevention. An enlightening conversation that could reshape the way you think about security in the retail industry. About our guest, James Stark: James Stark is the Segment Development Manager for Retail at Axis Communications. In this capacity, he is responsible for developing strategies and building channel relationships to expand Axis' presence in the American retail market. Mr. Stark is a subject matter expert with dynamic experience spearheading cross-functional initiatives by leveraging business data analytics, strategic planning, and specialized systems and tools to optimize security measures, risk management, and customer experience. He brings more than 30 years of loss prevention experience within luxury and specialty retail.   Linkedin: https://www.linkedin.com/in/james-stark-64400415/ Website: https://www.axis.com/   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    The Impact of the Right Company Culture on Retail Success. - Colleen Wilson

    Play Episode Listen Later Feb 2, 2024 28:34


    In this enlightening episode, from employee satisfaction to customer loyalty, we explore the intricate ways in which a well-crafted company culture can influence the overall success and longevity of retail enterprises. Colleen Wilson, SVP of Retail & Wholesale at Kendra Scott, delves into real-world examples of Kendra Scott, which thrived by prioritizing a strong and purposeful culture, creating a ripple effect that resonates with both employees and customers alike. About our guest, Colleen Wilson: Linkedin: https://www.linkedin.com/in/colleen-wilson/ Website: https://www.kendrascott.com/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Navigating the Digital Frontier: Challenges and Opportunities in Modern Retail. - Kate Ancketill

    Play Episode Listen Later Jan 24, 2024 18:46


    In the latest episode, Kate Ancketill from GDR Creative Intelligence delves into the challenges and opportunities presented by evolving consumer behavior in the realm of contemporary retail. About our guest, Kate Ancketill: As the CEO and founder of GDR, Kate has more than 25 years of experience in business futurism and trends. She is the innovation partner for around 30 of the world's largest consumer brands, supplying market-leading consultancy and professional speaking to P&G, Tesco, Waitrose, Target, Sephora, Microsoft, Google, and Lego. Kate delivers compelling big-picture narratives on how macro forces are affecting the economy, the planet, culture, and technology. Her team of researchers and strategists identify global trends and innovation case studies that represent successful business adaptation, from which others can learn. Linkedin: https://www.linkedin.com/in/kateancketill/ Website: https://www.kateancketill.com/               https://gdruk.com/   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Cultivating Success: A People-First Approach to Retail Leadership. -Erik Rueter

    Play Episode Listen Later Jan 18, 2024 21:48


    In this engaging podcast episode, guest Erik Reuter, founder of Human-Centered Success, shares valuable perspectives on adopting a people-first approach to retail leadership. Exploring the intersection of empathy and business strategy, Reuter emphasizes the transformative impact of prioritizing the well-being and development of individuals in the dynamic landscape of retail management. About our guest, Erik Reuter: Erik K. Rueter, PMP, PMI-ACP (he/him) has over 20 years of professional experience across diverse industries. He worked for tech start-ups, colleges and universities, a Grammy®-award-winning production company, and healthcare organizations. He has been a public policy analyst, professional photographer, marketing and public relations director, and now a senior project manager at the American Marketing Association. He has co-authored two papers on health inequity in oncology nursing, lectured at Boston and Emerson Colleges, and been a guest speaker on diversity and inclusion at, among others, Medtronic, VSP, and the San Antonio Spurs. He recently founded Human-Centered Success LLC, a consulting & coaching organization focused on leveling up leadership from blah to badass through project management, design thinking, and Positive Intelligence (tm). His educational background is as diverse as his professional one. He holds a BA in neuroscience from Wesleyan University, college-level diplomas in digital design and Irish studies, MicroMasters in Design Thinking and Project Management through the Rochester Institute of Technology, and certification in diversity and inclusion from Cornell. He lives outside of Pittsburgh, PA, with his husband and two dachshunds. He enjoys running marathons, playing video games, and speaking his truth to whoever will listen. He can be reached at erik@humancenteredsuccess.com. Linkedin: https://www.linkedin.com/in/erikrueter/ Website: https://www.humancenteredsuccess.com   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com  

    Behind the Numbers: Decoding Retail Data for Brand Success. -Tom Burgess

    Play Episode Listen Later Jan 3, 2024 25:24


    In this insightful episode on Retail Corner, we're joined by a leading industry expert, Tom Burgess, President of SnippMedia. Get ready to dive into the world of leveraging consumer data for unparalleled brand success. Tom shares invaluable insights on harnessing data to make informed decisions and elevate your brand strategy. About our guest, Tom Burgess: Tom Burgess is the President at SnippMedia and a serial entrepreneur focused on advertising, fintech, and data ventures. Before his role with Snipp, he founded four companies spanning 25+ years focused on advertising, data, and loyalty and has been granted multiple patents for his pioneering work. Linkable Networks, a payments-data-focused loyalty company he launched in 2010, was acquired by Collinson Group in September 2017. In 2001, Tom launched the first mobile advertising network Third Screen Media which became the exclusive ad engine for Verizon Wireless and was purchased by AOL in 2007. He also founded two successful digital media companies each acquired within 5 years of launch. Tom is an active board member and advisor. He holds a BA from Providence College. Tom, his wife, and two children are avid adventurers. They have sailed more than 50,000 ocean miles, spearfishing in remote atolls of the South Pacific, hiking volcanic caldera, and living 1000's miles away from modern civilization for months at a time.   Linkedin: https://www.linkedin.com/in/tjburgess/ Website: https://www.snipp.com/   About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Modernizing Retail: The Impact of Applied AI. - Carl Turner

    Play Episode Listen Later Dec 28, 2023 20:42


    Take a moment to settle in, make yourself comfortable, and join us for an insightful discussion with the visionary leader, Carl Turner, founder and CEO of SWIPEBY,. We'll be exploring the profound impact of Artificial Intelligence, a force with the potential not just to enhance but to completely revolutionize the retail experience. About our guest, Carl Turner: Carl Turner, CEO and Founder, SWIPEBY, a customizable 360° direct ordering platform with added features for customer convenience. Carl Turner launched SWIPEBY in summer 2019 with the vision of bringing drive-thru to any business. First focusing on the restaurant industry, Carl has led SWIPEBY to expand to multiple verticals across the country and to be recognized by the North Carolina Technology Association as a NC Top 10 Startup to Watch in 2020. Turner brings a truly global perspective to SWIPEBY. His experience includes working with Google (Hamburg), A.T. Kearney (Dubai), and The Boston Consulting Group (Kuala Lumpur). Turner also co-founded SEON, a startup democratizing access to fast security responses, starting with South Africa and neighboring markets. He holds a Bachelor of Science degree in Finance, a Bachelor of Science degree in Computer Science, and a minor in Entrepreneurship from Wake Forest University. He also studied International Business at New York University in Shanghai. In 2021, Turner was named among North Carolina's Triad Business Journal's 20 in their 20's. Linkedin: https://www.linkedin.com/in/turner-carl/ Website: https://swipe.by/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Customer-Centric Consumerism:Strategies for Business Transformation. - Joel Bines

    Play Episode Listen Later Dec 13, 2023 20:10


    Don't overlook this Retail Corner episode featuring Joel Bines, the bestselling author of  'The Metail Economy'. Join us as he explores the consumer-centric paradigm and strategies for business transformation. About our guest, Joel Bines: Veteran change agent Joel Bines has a 30-year track record of designing and delivering complex performance improvement programs for consumer-facing companies worldwide. Before his retirement in December 2022, after nearly 20 years with the company, Bines was Managing Director and global co-leader of the Retail Practice at the business consultancy AlixPartners. He is regarded as one of the world's leading operational strategists focused on value creation in consumer-driven businesses. Bines receives high praise for his ability to explain complex issues engagingly. His passion is the consumer, and he is tireless in his quest to help all businesses that interact with consumers better understand the changing landscape and, importantly, structure operations to serve ever-increasing customer demands while still delivering profitable growth. Bines is widely known and respected by investors, boards, and executives, and his network is extensive. He has an unimpeachable reputation for honesty, direct communication, and integrity - a combination that allows him to be especially effective in complex, high-stress situations. Bines excels in the space between ambition and achievement, the execution space, where even well-intended effort often underachieves desired results. He is an expert at partnering with CEOs and their teams to identify the root causes of this gap to results and then applying focused effort to the things that truly matter to deliver each company's ambition (and often slaying myths of what does not). Bines is also the author of the international best-selling McGraw Hill book “The Metail Economy,” which has been lauded for identifying the key drivers behind today's changing consumer landscape and the implications for businesses that serve them. “The Metail Economy” makes the case for a radical power shift between companies and their customers and explains how this happened and what to do about it. Bines also offers clear takeaways in the form of his “6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution,” as well as his pragmatic advice on what to do on Monday morning. The book has won praise from some of the world's leading consumer companies, such as Saks Fifth Avenue, Best Buy, LVMH, Coca-Cola, J Crew, Neiman Marcus, Frito Lay, KIND Bars, Cinemark, Walgreens, and many more. He is also a frequent contributor to top-tier media, and his voice is regularly featured in The New York Times, The Wall Street Journal, FT, NPR Marketplace, Bloomberg, CNBC, Forbes, and many others. Bines is a “lunch pail and hard hat” guy. His performance ethic can be summed up with two words: outwork everyone. After graduating from Bates College in Lewiston, ME, with a degree in philosophy, he held a series of jobs with distressed consumer companies facing deep challenges. His early success turning around those companies led him to Harvard Business School, where he earned an MBA with distinction. A chance meeting while at HBS with turnaround expert Jay Alix led him to eventually join AlixPartners, where he worked for nearly two decades and helped build a preeminent retail and consumer consulting practice. Bines currently resides in Dallas, TX, where he runs his own investment and strategic advisory firm and regularly advises ambitious executives, boards, and investors. He currently sits on the board of Dormify, the leader in college and small-space styling, the board of The Martin Luther King Jr. Memorial Foundation in Washington, DC, and is a trustee of TITAS/Dance Unbound. Linkedin: https://www.linkedin.com/in/joelbinesretail/ Website:https://metaileconomy.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Beyond Artifacts: Unveiling the Secrets of Museum Retail - Christine Kostyrka

    Play Episode Listen Later Nov 1, 2023 25:09


    Join us in the enchanting realm of museum retail with the captivating Retail Corner podcast. In this episode, we're honored to welcome Christine Kostyrka, the distinguished Director of Retail at the renowned Philadelphia Museum of Art, as our special guest. Tune in to uncover invaluable insights into the distinctive hurdles and prospects that set museum retail apart from its conventional counterpart. About our Guest, Christine Kostyrka: Christine Kostyrka graduated with a BFA in painting and art education from the School of Visual Arts in NYC. At the age of 23, she opened a Home Goods store without any real knowledge of retail. Her appreciation for the common ground between art and commerce and her love of design and handcrafting led to a 30+ year career overseeing buying and product development businesses for Home and Lifestyle at Martha Stewart, Crate and Barrel, and Urban Outfitters, where she helped launch several trends as DMM over Home, including the resurgence of turntables and vinyl. Christine's areas of expertise include Product Development, Buying/Planning, Visual Merchandising, Marketing and EComm. In 2019, she joined the Philadelphia Museum of Art as Director of Retail, just as they were poised for a 90,000-square-foot expansion. Over the next four years, Christine led efforts to open four brand-new stores and several exhibition shops, and she relaunched the museum's web store while overseeing product development and marketing. As she puts it “Our goal is to provide a shopping experience that is just as transportive, educational, and inspiring as the galleries and collection itself.” Though originally from New York, she has grown to love Philadelphia, especially its rich history in craft and manufacturing and thriving creative community. Through the retail relaunch at PMA, she helped to introduce and support the work of almost 100 local artisans in all stores, as well as partnering with local non-profits and artist collectives to source products. She has served for 15 years as a business advisor and board member for Fresh Artists, a Philadelphia-based non-profit whose mission is to provide art supplies and innovative arts programming to the nation's poorest schools. Christine lives outside Philly with her daughter and four cats. Linkedin: https://www.linkedin.com/in/christine-kostyrka-7101a510 Company: https://store.philamuseum.org/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live  

    Beyond the Shelf: Retail Logistics and the Last Mile Journey - Solomon Zakinov

    Play Episode Listen Later Oct 19, 2023 20:32


    Be sure not to miss this episode of Retail Corner, which showcases Solomon Zakinov, the Founder & CEO of ShipX, a tech-driven e-commerce company. In this episode, he delves into the world of seamless delivery services and explores the significant challenges and intricacies that today's logistics landscape presents to major e-commerce companies, retailers, and third-party logistics providers (3PLs). About our guest, Solomon Zakinov: Solomon Zakinov is the CEO and founder of ShipX, a technology-enabled e-commerce delivery company that helps retailers, 3PLs and other shippers execute seamless first, middle, and final mile delivery. He has spent the last ten years building and working with companies in the e-commerce space. First at his own ecommerce company and then at Ruby Has Fulfillment where he served as the head of sales and business development. Linkedin: https://www.linkedin.com/in/solomon-zakinov/ Company: https://shipx.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Marketplace Dynamics: Inventory Strategies and Pricing Science. -Ryan Moser

    Play Episode Listen Later Sep 6, 2023 17:46


    Join us for the latest episode of Retail Corner as we delve into a discussion with Ryan Moser, Senior Director of Inventory Strategy and Pricing Science at ThredUp. In this episode, Ryan shares valuable insights into maintaining optimal inventory levels, preventing both overstock and stockouts, pricing strategies for a vast product catalog, and tackling complex supply chain challenges.   About our guest, Ryan Moser: Ryan Moser is a dynamic and innovative leader with a rich 15-year analytics and business intelligence career. With a solid background in machine learning and statistical analysis, he has propelled companies to new heights by implementing groundbreaking, data-driven solutions. From his work as Senior Director of inventory Strategy and Pricing Science at ThredUp, where he brought a unique approach to pricing millions of SKUs, to his impactful role in management consulting, where he carried out the first longitudinal study of special forces operations in Iraq, Ryan is renowned for his ability to marry technical expertise with strategic business acumen. His talent and dedication have improved operational efficiencies and profitability for these organizations and positioned him as a trusted figure in the field. As an alumnus of prestigious institutions like Harvard Business School and Georgia Institute of Technology, Ryan is a leader and a lifelong learner committed to staying at the forefront of his industry. Linkedin: https://www.linkedin.com/in/ryanpmoser/ Company: https://www.thredup.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Shifting Preferences: Analyzing Demand Trends in the Consumer Landscape. - Avihai Shnabel

    Play Episode Listen Later Aug 31, 2023 22:31


    Join us for an exciting voyage into the world of retail transformation through the captivating Retail Corner podcast. In this episode, we have the privilege of hosting Avihai Shnabel, the co-founder & CRO of Onebeat, as our esteemed guest. Tune in to discover valuable insights into retail demand trends and the profound influence of consumer data analysis on enhancing retail sales. About our Guest, Avihai Shnabel: Linkedin: https://www.linkedin.com/in/avihai-shnabel-88436378/ Company: https://1beat.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Employee Sparks: Igniting Product Excitement for Retail Promotion. -Andrew Duffy & Jacob Levin

    Play Episode Listen Later Aug 25, 2023 27:14


    Embark on a transformative retail journey by tuning in to the Retail Corner podcast, where guests Jacob Levin and Andrew Duffy, co-founders of SparkPlug are set to unravel the untapped potential of retail employees as dynamic catalysts for product promotion. About our guests, Andrew Duffy and Jacob Levin: Andrew Duffy and Jake Levin met at Harvard University and are the co-founders of SparkPlug, a groundbreaking platform that addresses the complex issue of point-of-sale influence across various consumer product and retail sectors. Their combined studies in psychology, economics, and government have been instrumental in shaping their successful entrepreneurial journey. Their initial venture, Sky & Wyatt, was an organic, whole-leaf tea company they built from the ground up. Relying on their understanding of consumer behavior, informed by their psychological studies, they scaled this unique CPG business by leveraging training and incentives for frontline associates at boutique spas, natural foods stores, and national grocery chains. After selling Sky & Wyatt, Andrew and Jake sought to commercialize the sales incentive toolkit that drove their success in CPG, which led them to launch SparkPlug in 2020. SparkPlug's unique gamification platform now powers over 1,500 retailers and 500 brands, enabling them to unlock the influence of frontline sellers at the point of sale. Andrew and Jake are recognized as emerging thought leaders at the intersection of consumer behavior and experiential retail. They have made substantial contributions to academic research in areas that intertwine psychology and economics, and frequently speak at conferences and trade events. Linkedin: Andrew Duffy: https://www.linkedin.com/in/ajwduffy/ Jacob Levin: https://www.linkedin.com/in/levinjacob/ Website: https://sparkplug.app   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Beyond the Checkout: Personalization as the Retail Game Changer. -Tyler Renaghan

    Play Episode Listen Later Aug 9, 2023 16:21


    Make sure you catch this installment of Retail Corner, featuring Tyler Renaghan, Vice President of Retail at Upside, as he highlights the significance of personalization in the retail industry. Tyler also provides expert advice to help retailers optimize their ad spending for maximum returns. You will listen to our guest host talking with Tyler on the following points: What is ROAS (Return On Ad Spend), and why do retailers use it today? Pros and Cons. Common pitfalls or mistakes retailers make when trying to improve their ROAS and how to avoid them? How is personalization different from targeting and customer segmentation? What Role does personalization play in improving performance metrics? Any best practices? What are emerging trends and technologies in the ad space that can help retailers achieve better performance metrics? How can Marketing and Finance stakeholders shift their strategy to measure their efforts more effectively? About our guest, Tyler Renaghan: Tyler is a business development leader with over 15 years of experience in identifying new segment opportunities, developing high-performing sales teams, and elevating company profiles with target markets. As Vice President of Grocery, he is responsible for developing the go-to-market strategies that drive merchant adoption and continued growth through our retail partners on the Upside platform. Prior to joining Upside, held critical leadership roles at Instacart and Groupon. Linkedin: https://www.linkedin.com/in/renaghan/ Website: https://www.upside.com   About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Retail 2.0: AI-Driven Consumer Behavior and the Future of Shopping. -Umesh Sripad

    Play Episode Listen Later Jul 26, 2023 24:24


    Don't miss out on this episode of Retail Corner, where Umesh Sripad, Chief Product Officer at PureRED, reveals priceless insights into how the integration of AI and cutting-edge technologies is reshaping consumer behavior, paving the way for a bright and promising future in the retail industry. You will listen to our host talking with Umesh on the following points: Would you mind shedding some light on your professional background and the valuable experiences you've had while collaborating with renowned companies such as IKEA? How have you observed consumer behavior change in the retail industry in recent years? In your opinion, what key factors drive the changing consumer behavior in the retail industry? How do you see technology, particularly AI, playing a role in this shift? Could you share any successful strategies or initiatives that retailers have implemented to adapt to changing consumer behavior? How has technology, such as AI, been utilized in these strategies? How do you envision the future of retail with the continued integration of AI and other advanced technologies? What are some potential opportunities and challenges that retailers might face? - How do you think the role of physical stores will evolve with the rise of AI and e-commerce? Can you share any examples of retailers successfully leveraging AI-powered chatbots or virtual assistants to enhance customer service and engagement? About our guest, Umesh Sripad: Umesh Sripad is a C-level executive, high-energy agile leader, dynamic business strategist, and growth driver with a passion for digital technologies, product innovation, data & insights, and creating compelling consumer brand experiences. He is passionate about leading and shaping teams and individuals to achieve personal and commercial success to surpass business ambitions. He has pioneered multiple successes in transforming business models across various industries – Retail, e-commerce, Media, Advertising tech, and Consumer tech. Linkedin: https://www.linkedin.com/in/umeshsripad/ Website: https://www.umeshsripad.com/ | https://www.purered.net/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    The D2C Frontier: Strategies and Challenges in Crafting a Robust Brand. - Amy Alabaster

    Play Episode Listen Later Jul 19, 2023 23:15


    Tune in to this episode of Retail Corner as Amy Alabaster, Senior Vice President of Global Sales at UPPAbaby, shares invaluable insights. Drawing from the D2C playbook, she delves into the world of winning strategies and the challenges involved in crafting a victorious brand. You will listen to our host talking with Amy on the following points: Could you give the audience some insights into your background, roles, and responsibilities as the Senior Vice President of Global Sales at UPPAbaby? Considering the changing retail landscape and disruptive trends, how do you define what makes a brand successful in today's market? Can you discuss the shift from a wholesale-focused distribution model to incorporating direct-to-consumer channels for your brand? What were the key factors that influenced this decision? What role does advocacy play in building a brand, and how do you approach creating non-advertising-driven brand awareness and loyalty? Could you explain the difference between grassroots initiatives and paid advertising in terms of brand promotion? Which approach do you find more impactful, and why? What are the key challenges and opportunities in the current brand management landscape, and how do you stay ahead of the curve in such a dynamic industry? How important is mentorship in your life? Has there been a specific individual who has greatly influenced you? What advice would you offer to someone who is embarking on their career journey? About our guest, Amy Alabaster: Amy Alabaster, Senior Vice President of Global Sales for UPPAbaby, brings more than two decades of leadership experience in the luxury lifestyle and retail goods space. A graduate of the University of Connecticut School of Business with a concentration in sales and marketing, Amy has focused her career path on her ultimate passion: building brands with purpose and leading teams through vision. Prior to joining UPPAbaby, Amy held executive roles at fast-growing consumer brands such as Shinola, an American lifestyle brand known for its watches and leather goods, and ViewPoint, a full-service sales and marketing division for many prestigious designer collections. Linkedin: https://www.linkedin.com/in/amy-alabaster/ Website: https://uppababy.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live  

    Streamlining Supply Chain: RFID's Role in Retail Logistics. - Julie Vargas

    Play Episode Listen Later Jul 13, 2023 19:14


    Listen to Julie Vargas, VP/General Manager of Avery Dennison, in this episode of Retail Corner on how RFID is transforming retail operations and enhancing customer experiences. You will listen to our host talking with Julie on the following points: Could you give the audience some insights into your background, roles, and responsibilities as the Vice President and General Manager of Identification Solutions at Avery Dennison? As a market expert, how have you seen sustainability initiatives shape the journey of businesses in recent years? - Frictionless retail has gained popularity in recent years. How can automation and inventory management contribute to a more sustainable approach in this context? Consumer food waste and recalls are pressing issues. How can technologies like RFID be applied to address these challenges and reduce waste in the food industry? Cost reduction is a common goal for businesses. How can implementing sustainability plans, particularly in tackling food waste, help retailers save money while also benefiting the environment? Regarding the application of RFID technology, do you have an opinion on where items in the food supply chain should be tagged to maximize efficiency and traceability? Looking ahead, what do you see as the next steps for RFID technology in the context of sustainability, and how should we navigate those developments in the coming years? About our guest, Julie Vargas: Julie Vargas leads the North American Identification Solutions team for the food and logistics sector at Avery Dennison, where RFID is building new capabilities for supply-chain traceability, inventory optimization, and convenience retail. Her team drives accelerated market adoption and integrated, scale US-based manufacturing for automation and identification solutions across food service, grocery, and supply chains. Julie has spent the last decade at the intersection of digital and physical retail. As Director of Digital Solutions, she led brand and retail partnerships in on-product innovation and helped shape the vision for the “Internet of Clothing”. Julie has also partnered with apparel and footwear retailers and brands to implement innovative RFID strategies. Prior to joining Avery Dennison, Julie led product and business development for interactive RFID experiences in Latin America and was a senior analyst at Coach, where she helped launch the buy online/pickup in-store program. Julie has shared her expertise at global events, including SXSW, the Economist Feeding the Future, Greenbiz VERGE, the GS1 Digital Convergence Forum, PI Apparel, RFID Journal, the Internet of Things Summit, and Summit Latin America. She holds a BA from the University of North Carolina at Chapel Hill.   Linkedin: https://www.linkedin.com/in/julierodgersvargas/ Website: https://www.identificationsolutions.averydennison.com   About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Exploring Consumer Minds: Unveiling Consumer Perceptions and Insights. - Justin Chen

    Play Episode Listen Later Jul 5, 2023 21:20


    Listen to Justin Chen, co-founder of Pickfu, in this episode of Retail Corner on consumer perceptions. You will listen to our host talking with Justin on the following points: Can you explain the process of incorporating consumer feedback to improve product selection and packaging designs? How do you gather and analyze this feedback, and what steps do you take to implement changes based on it? How do you utilize competitive analysis to understand what shoppers want? Can you describe the steps you take to conduct a competitive analysis, and how you use the insights to develop and deliver products that meet customer preferences? When it comes to optimizing product listings on platforms like Amazon, what strategies do you employ from top to bottom? How do you optimize product titles, descriptions, images, and A+ Content to maximize sales and session rates? Can you share your approach to launching products on other e-commerce marketplaces like Walmart and eBay? How do you gather targeted consumer insights specific to these platforms, and how do you use those insights to ensure a successful launch? In your experience, how have you managed to increase click-through rates (CTR) by 12% with just a single image change? Can you explain the process you followed and the factors you considered when selecting or modifying images to achieve such results? Have you conducted any experiments that led to higher conversion rates? Can you share some examples and discuss how you structured and executed these experiments and the outcomes you achieved? About our guest, Justin Chen: Justin Chen is the co-founder of PickFu, a polling platform anyone can use to get fast, reliable feedback from real people. Justin built PickFu with co-founder and college classmate John Li to use in their first business venture. People and businesses worldwide now rely on PickFu to help them make better, data-driven decisions, faster. He has a BS in electrical engineering and computer science from UC Berkeley and an MS in engineering management from Santa Clara University. A firm believer in remote work, Justin braves Los Angeles traffic daily to shuttle his kids between school and activities. Linkedin: https://linkedin.com/in/justinchen Website: https://www.pickfu.com About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live  

    Pink Lily Story: How Organic Growth Transformed an E-Commerce Retailer - Chris Gerbig

    Play Episode Listen Later Jun 15, 2023 22:37


    Listen to Chris Gerbig, co-founder and president of Pink Lily, in this episode of Retail Corner on how to focus on growing the brand naturally. The story of Pink Lily is very inspiring and a must for entrepreneurs to get some insights. You will listen to our host talking with Chris on the following points: Would you mind sharing a bit about your background with the audience and how Pink Lily came to be? How did Pink Lily manage to achieve $4 million in sales within its first year of launching? What strategies or factors contributed to its rapid growth and profitability? How has technology influenced the fashion and retail industries, and what specific advancements have had the most significant impact? Can you explain the role of retail e-commerce in the fashion industry, and how companies can leverage data to derive meaningful insights for their businesses? When considering the impact of social media on a brand, what are some key benefits that come from integrating brand ambassadors into the business model? Looking ahead, what trends do you foresee in the fashion and retail industries, both in terms of technology adoption and consumer behavior? About our guest, Chris Gerbig: As a self-proclaimed business and finance nerd, Chris Gerbig's professional journey started as you might expect. He earned a Bachelor of Science in finance from Western Kentucky University, then spent nearly a decade in personal finance and banking, corporate finance, and global supply chain management for companies that include Bank of America, Fruit of the Loom, and Dollar General Corporation. But he became tired of corporate America, wanting more time with his family and fewer hours spent in a cubicle. Simultaneously, as he and his wife, Tori, began selling items on online marketplaces to pay off student loans, inspiration struck, and they decided to take a risk. In 2014, the two founded Pink Lily to bring women an ever-changing assortment of apparel, footwear, and accessories, and the lifestyle brand quickly became one of the fastest-growing online retailers in America. In the years since, Pink Lily has continued to bring fashion, positivity, and community to its customers as a family-owned and family-run business. As president, Chris is responsible for finance/accounting, recruiting, IT, operations, supply chain, and legal. Even while working full-time at Pink Lily, Chris also completed his MBA at Tennessee Technological University, graduating magna cum laude. Chris is most proud of profitably growing a side hustle into a mega lifestyle brand without any outside funding or investments. To date, Pink Lily has sold over $200,000,000 worth of products online, and Chris has invested in and managed over 120,000 square feet of real estate. These accomplishments have earned him a spot on the Inc. 5000 list three times. Chris has a wealth of experience, education, and real-life knowledge that he loves to share with other aspiring entrepreneurs. He has written multiple articles for Forbes' Business Development Council. He is open to speaking engagements on business and entrepreneurship topics such as e-commerce, startups, finance, technology, and real estate. Linkedin: https://www.linkedin.com/in/chris-gerbig-mba-a1a68451/ Website: https://pinklily.com/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live  

    From expectations to devotion: Unleashing the power of brand loyalty - Kiera Ganann

    Play Episode Listen Later Jun 7, 2023 26:51


    Listen to Kiera Ganann, a seasoned merchandising and commercial executive, in this episode of Retail Corner, focusing on various retail aspects that drive brand loyalty, from product innovation to consumer expectations. You will listen to our host talking with Kiera on the following points: Could you provide the audience with some insights into your background and your roles and responsibilities as the Chief Commercial Officer at Bolt Threads? How can companies effectively engage consumers through their products and experiences to build brand loyalty? What strategies can businesses employ to create regional or customized assortments that cater to diverse consumer preferences? In what ways can brands express their power and values through their products and in-store experiences to create a memorable and impactful brand image? What are some key considerations for brands looking to improve their direct-to-consumer (DTC) business and leverage wholesale partnerships simultaneously? About our guest, Kiera Ganann: Kiera Ganann has over 25 years of experience in the apparel and accessories industry, leading sales and merchandising teams for large global brands. She currently serves as the Chief Commercial Officer for Bolt Threads, where she leads the sales and marketing teams for the biomaterials company focused on mycelium-based leather, Mylo. Prior to joining Bolt, she established a global merchandising function for Connect Fitness Company, iFIT, owner of NordicTrack and Proform, among many other fitness brands. Previously, she was the VP of Merchandising for Levi Strauss Americas, where she led wholesale and retail merchandising teams across all categories and genders. Before that, she held various leadership positions in sales and merchandising at Ralph Lauren in the men's and women's wholesale divisions. Ganann serves on the Board of Directors for the Fashion Scholarship Fund and has a strong understanding of consumers around the globe as well as a passion for products. Linkedin: https://www.linkedin.com/in/kieraganann/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

    Nurturing Inclusivity and Trust: A Tale of Two Blind Brothers and Accessible Retail - Bradford & Bryan Manning

    Play Episode Listen Later Jun 1, 2023 29:42


    In this episode of Retail Corner, listen to Bradford and Bryan Manning, Co-founders of Two Blind Brothers, as they share their life stories and discuss their philanthropic entrepreneurial journey while being blind. Their mission is to help the blind community by donating 100% of their profits back to research for eye disease through the Foundation Fighting Blindness. You will listen to our host talking with Bradford and Bryan on the following points:   Could you provide some insight into your personal backgrounds and what motivated you guys to establish the company, Two Blind Brothers? Can you share an overview of your company's mission and the approach you are taking to cure blindness? What are some of the biggest challenges or obstacles your team has encountered since the company was founded in 2015? What kind of support or partnerships do you seek from the public, government bodies, or philanthropic organizations to further advance your mission? Can you share any inspiring stories or testimonials from individuals who have benefited from your company's efforts to restore vision? About our guests, Bradford and Bryan Manning: Bradford and Bryan Manning are two blind brothers on a mission to cure blindness. At a young age, they were diagnosed with an eye disease that causes blindness over time. To fight back, they left their former careers to start Two Blind Brothers, a small charitable clothing and accessories company that donates 100% of its profits to drive life-changing research for a cure for blindness. Their condition inspired a special attention to details, a passion that carries over into the construction of their products. Two Blind Brothers focuses on quality, comfort, and "sense of touch." Linkedin: Bryan Manning: https://www.linkedin.com/in/bryan-manning-0b390070/ Bradford Manning: https://www.linkedin.com/in/bradford-manning-0b7b3139/ Website: https://twoblindbrothers.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Threads of Change: How Sustainable Fashion is Shaping the Industry's Future. Audrey Tourangeau

    Play Episode Listen Later May 24, 2023 19:41


    In this episode of Retail Corner, listen to Audrey Tourangeau, Director of Planning & Allocation at Frank And Oak, who focuses on sustainable retail and how the fashion industry is adopting this change for the betterment of the world. You will listen to our host talking with Audrey on the following points: What is sustainability for a fashion brand? What does it entail? How does your role as Director of Planning help with that? Did you see the same engagement at the other companies you worked for? What can we do to help, as consumers of the fashion industry? About our guest, Audrey Tourangeau: Linkedin: https://www.linkedin.com/in/audrey-tourangeau/ Website: https://ca.frankandoak.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Sustainable Retail: The Future of Shopping with a Conscience. Maria McDonald, United By Blue

    Play Episode Listen Later May 17, 2023 24:10


    In this episode of Retail Corner, listen to Maria McDonald, Director of Sustainability at United By Blue, who focuses on the circular economy, sustainable retail, responsible consumption, and ethical shopping. You will listen to our host talking with Maria on the following points: Could you tell me about your professional journey to where you are today? What motivated or inspired you to pursue involvement in sustainability? What are some of the initiatives that United by Blue is taking in order to reduce its environmental impact What are some of the responsibilities that you have in your current position as sustainability director? What is your approach to prioritizing your work? For those who don't know, could you fill us in on what a B-corp is and what it stands for? Can you tell me about how the company was founded? It is my understanding that the founders have close ties to the ocean. What key message do you hope our listeners will take away from this conversation? About our guest, Maria McDonald: Maria McDonald is a sustainability professional on a mission to transform business models to prioritize people and the planet alongside profit. Maria comes from a background in helping small and medium-sized businesses achieve innovative sustainability goals. Maria currently serves as the Director of Sustainability for United By Blue, leading their entire sustainability footprint, from their B Corp certification to their product sustainability, and their one-for-one business model. She has also consulted for businesses of all sizes on cutting-edge sustainability plans through her private consulting practice and with leading sustainability consultancy, the Anthesis Group. She is well versed in sustainable business tactics, such as B Corp certifications, sustainability reporting metrics, product and supply chain management, climate target setting, impact reporting, and sustainability communications. She holds a Bachelor of Science from Georgetown University and a Master's in Sustainability Planning and Management from the University of Colorado Boulder. Maria resides in Boulder, CO, and enjoys hiking, camping, and music. Linkedin: https://www.linkedin.com/in/maria-mcdonald-41986363/ Website: https://unitedbyblue.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live  

    Babylist: A Growth Mindset Journey to Inspired Success - Lee Anne Grant, CGO, Babylist

    Play Episode Listen Later May 3, 2023 18:52


    In this episode of Retail Corner, listen to Lee Anne Grant, Chief Growth Officer at Babylist, talk about how Babylist has been successful in simplifying baby registries with an inspired growth mindset. You will listen to our host talking with Lee Anne on the following points: Seeing Babylist's growth in the past couple of years, it is obvious it is inspired by a growth mindset. How do you foster that kind of environment and take advantage of the momentum? How agile would you consider your team when it comes to change? Do you think your team adopts ideas faster than the industry, and is there anything that really excites you about what's coming down the line? How has eCommerce evolved in the past decade, and what do you see as the most significant trends shaping its future? Babylist is primarily an eCommerce business. What are some of the biggest challenges that eCommerce businesses like Babylist face today, and how can you overcome them? Does Babylist have brick-and-mortar locations? If so, what are the key challenges in creating a successful phygital strategy, and how can businesses overcome them? How do you see the role of technology evolving in the phygital space, and what impact do you think this will have on consumer behavior? About our guest, Lee Anne Grant: Lee Anne Grant is the Chief Growth Officer at Babylist – the leading vertical marketplace and commerce destination for babies, driving purchase decisions for more than 9 million people each year – responsible for driving profitable revenue through growing our community, deepening merchant and brand partnerships, and developing new product and partnership businesses. Previously, she was the vice president of marketing and revenue. She manages the sales and marketing team and is responsible for driving profitable revenue through growing the community, deepening merchant and brand partnerships, and developing new businesses. She uses her deep experience in performance and brand marketing to optimize an eight-figure marketing budget with content and brand strategies that support an industry-leading NPS score. Babylist is the generational brand in baby, leading the $88 billion baby products market as the trusted go-to solution for growing families, driving $900 in attributable commerce in 2022. Before Babylist, Lee Anne held executive roles at fast-growing media and consumer brands such as ShopStyle (acquired by Rakuten Inc), POPSUGAR (acquired by Group Nine Media), and Brandless. Linkedin: https://www.linkedin.com/in/leeannegrant/ Website: https://www.babylist.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360   Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live    

    Modern Retail: Effective Omnichannel Gameplan - Jim Loden, CRO, Mulligan

    Play Episode Listen Later Apr 26, 2023 21:51


    In this episode of Retail Corner, listen to Jim Loden, Chief Research Officer at Mulligan, talk about effective omnichannel strategies in today's retail world. You will listen to our host talking with Jim on the following points: How has omnichannel become the hero of new sectors? How have you approached change—Amazon listings and shifting customer bases? What do you think is key when it comes to setting up solid partnerships with retailers? How have you overcome all the modern supply chain and multinational sourcing challenges? How have you had to adjust your practices to adapt to changing forecasts in the retail world? What is the key to managing the diversity of geography and favored tastes across the country in an omnichannel supply chain? About our guest, Jim Loden: A tenured executive who has worked for years in the retail and distribution industries, driving explosive growth over and over. Helped conceptualize and develop the Apple Store model. Have grown sales from $300M to over $1.5B in 30 months. Linkedin: https://www.linkedin.com/in/jimloden/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live    

    Revolutionizing Retail: The Power of Digital Marketing Strategies - Rosaland Jones, Rack Room Shoes

    Play Episode Listen Later Apr 19, 2023 10:49


    In this episode of Retail Corner, listen to Rosaland Jones, Director of Digital Marketing, at Rack Room Shoes, talk about the power of digital marketing strategies within the retail space. You will listen to our host talking with Rosaland on the following points: The source of PR and the voice that comes along with it, and how does Rack Room Shoes manage to guide that overall voice. With budgets tightening across the marketing space, how is Rack Room Shoes adapting to make the most of each dime? How does Rack Room Shoes balance the short-term results of “boosted posts” vs the long-term effect of brand building? SEO? How does the communication Rack Room Shoes produces affect its brand? The associate? The customer experiences? How does Rack Room Shoes keep track of all the different angles of its marketing effort? How is Rack Room Shoes using the data at hand to make the right decisions? About our guest, Rosaland Jones: Rosaland Jones leads the digital marketing team at Rack Room Shoes with a focus on paid digital, social media, SEO and marketing analytics. Rosaland has spent most of her career in eCommerce (Dillard's, Timex, Rack Room Shoes) and non-profit digital fundraising (Save the Children). She holds a Master's in Applied Mathematics. Linkedin: https://www.linkedin.com/in/rosalandjones/ Website: https://www.rackroomshoes.com/   About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live    

    Navigating the Retail Niche: Keeping a Growth Mindset as a Competitor - Jeremiah Curvers, Polysleep

    Play Episode Listen Later Apr 12, 2023 22:14


    In this episode of Retail Corner, listen to Jeremiah Curvers, CEO of Polysleep, talk about how to embrace a growth mindset in a competitive niche market and rise to the top. You will listen to our host talking with Jeremiah on the following points: What does not having a growth mindset mean to you? How have you seen sustainability change your corner of the retail world? What do you think is key when it comes to setting up solid partnerships with sustainable providers? How have you overcome all the modern challenges with supply chains and distribution centers? What are you working on right now that excites you? About our guest, Jeremiah Curvers: Raised in a Belgian family with a strong entrepreneurial spirit in furniture and decor, Jeremiah emigrated to Canada at the age of 15. It was only two years later that he founded his first business venture; it was a sign of things to come. His early passion for graphic design and technology led him into digital marketing for major brands, including – at age 24 – a management position at Yellow Pages Group and consulting work with Videotron, Bell, Wawanesa, Cossette, Touché! and others. During these formative years, he began to embrace the notion of disruptive innovation, an idea that innovation by an outsider can eventually replace establish, market-leading firms. This approach inspired him (following a painful back injury – but that's another story!) to found Polysleep in 2016. And it drives the business to this day. Leveraging state-of-the-art research and development techniques and the latest digital marketing strategies, Polysleep became one of the Globe and Mail's “Canada's Top Growing Companies” in 2022, ranking an impressive 39th out of 430 successful businesses. Jeremiah is also a firm believer in walking the talk when it comes to living personal values. Polysleep, as a company, is well known for its environmentally responsible production and “mattress in a box” delivery methods, as well as its support for numerous charities. For his part, Jeremiah is an active member of the Board of Directors for Big Brothers Big Sisters of Montreal and helps other companies as an executive advisor. Jeremiah's goal is to sleep well at night knowing he's helping others do the same.   Linkedin: https://www.linkedin.com/in/jeremiahcurvers/ Website: https://polysleep.ca/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live    

    Transforming the Future of Retail: How Digital Innovation is Revolutionizing Customer Experience - Melissa Wong, Zipline

    Play Episode Listen Later Apr 5, 2023 28:51


    In this episode of Retail Corner, listen to Melissa Wong, CEO & Co-Founder of Zipline, talk about the future of retail and how digital innovation is revolutionizing the customer experience. You will listen to our host talking with Melissa on the following points: How has brick-and-mortar retail evolved in the last few years? Issues with store execution? Examples of brands communicating ineffectively/inefficiently? Why is now the time for retailers to invest in digital transformation, despite economic concerns? How does one balance the need to embrace digital transformation with the importance of maintaining a strong in-person shopping experience for customers? How does one measure the success of a digital transformation initiative in the retail industry? Advice for retailers who are just beginning their digital transformation journey? How does communication affect a brand? The associate? The customer experience. How have trends like ‘quiet quitting' affected the state of retail and what tools do front-line workers need in order to get their jobs done? What does the future of retail look like? What are some of the biggest trends and changes we can expect to see in the retail industry in the next decade? How are consumer preferences and behaviors changing, and how will this impact the way retailers operate in the future? About our guest Melissa Wong: Melissa Wong is the CEO And co-founder of Zipline, a unified platform for operational excellence helping 80+ best-in-class retailers bring brand strategies to life in stores. Under Melissa's leadership, Zipline has achieved a Net Promoter Score of 72, was included in the Inc. 5000's list of fastest-growing private companies, and received an honorable mention in Fast Company for World-Changing Ideas. Melissa was also named a 2022 Brick-and-Mortar Power Player by Business Insider and won gold in the 2022 Stevie Awards for Women in Business. Linkedin: https://www.linkedin.com/in/melissaawong/ Website: https://getzipline.com/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live    

    Supply Chain Management: From Process to People - Sean White, Supply Chain Leader

    Play Episode Listen Later Mar 29, 2023 20:48


    In this episode of Retail Corner, listen to Sean White, a Supply Chain Leader in the Retail Industry, talk about Supply Chain Management. You will listen to our host talking with Sean on the following points: As a supply chain leader: How do you foster a growth mindset within an organization, and what are some effective strategies for promoting ongoing employee learning and development? To what extent does process optimization impact business performance and competitiveness? What is Integrated Business Planning (IBP) & how does it contribute to overall business strategy? As a mentor/ leader: How does effective leadership impact the overall efficiency and productivity of a supply chain, and what metrics can be used to measure this? What steps are organizations taking to prioritize sustainability considering the current circumstances? As a leader in the egg industry: How is avian influenza impacting the industry? Which companies are profiting the most from the current state of the egg industry? Where do you see the industry going in the next 12 months? About our guest Sean White: I have over 13 years of experience in the supply chain. I am deeply intrigued by data analysis and the power it wields to drive optimization within a company. I have focused my career on isolating problems, constructing solutions, and executing continuous improvement plans. Partnering with cross-functional teams is an essential tool I use to gain buy-in and identify the best path for project success. I have an infectious curiosity to learn and whenever possible I attempt to share the lessons I have learned. Linkedin: https://www.linkedin.com/in/swh001/ About Retail Corner Podcast: Host: Carlos Diaz Producer: Sachin Kumar Bhate Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live    

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