Podcast appearances and mentions of Bob Cooper

In this episode with SMoLTAP CEO, Bob Cooper, get inspired to question the status quo, innovate and make the world a better place. More specifically, hear how innovation is taking infant spinal taps from an antiquated approach to one that is much more comfortable for everyone involved.

Welcome back to the Proper True Yarn Podcast, where the yarns are big, the laughs are louder, and the true stories? Well, they're as wild as they come. This week, we're joined by the legend himself, Jeff Perot, who's got a stack of tales from the outback—and this one is full of snakes, scares, and a bloody hilarious cockatoo caper.First up, Jeff tells us the story of Fred Waterson and a run-in with a ten-foot black-headed python. Fred's fear of snakes is no match for Jeff's sense of humor, as he tricks Fred into getting up close and personal with the snake in an old mailbag. But things take a wild turn when Fred gets the shock of his life, sending the truck swerving through a tight corner and stripping both side mirrors off. Fred's terror and Jeff's storytelling? Unforgettable.Then, we move on to a yarn from Jeff's boxing days, where he was thrown into the ring with McGill the Gorilla—a fight that might have been rigged, but not in the way Jeff had planned. With help from his mate Doughy, a former light heavyweight champion, Jeff takes us through a series of wild moves and codes in the ring, teaching us all that boxing (and life) isn't always what it seems.And to top it all off, there's a story about Bob Cooper and his lost cockatoo. When the bird escapes, Jeff and his mate Peter find themselves with an unexpected guest... until Bob comes back from holiday and wants to reward them for their "rescue" efforts. But what Jeff didn't count on was the cockatoo's true fate. It's a yarn with a twist and some classic outback humor.It's another cracker of an episode from Jeff, filled with unexpected turns, laughs, and a whole lot of adventure. Tune in, strap in, and get ready for a ride through the wildest stories Australia has to offer.#propertrueyarn Hosted on Acast. See acast.com/privacy for more information.

Setting Up Tapes, The Bob Cooper Collection, Bob Cooper Biography, Imaging 3/4 Tape, Fuzziness and History, A Lost Era of Television, Everything Falling Apart, Aiming for the Best, Fixing Without Perfection. I was sent a massive amount of boxes of Bob Cooper, who did Satellite Television related material for years, and who recorded many neat videos in doing so. Bob's site, still working: https://bobcooper.tv/ The Bob Cooper Collection at Internet Archive: https://archive.org/details/bob-cooper

GERRY MULLIGAN “QUARTET WITH CHET BAKER” Los Angeles, August 29, 1952Bernie's tune, Lullaby of the leaves, Line for Lyons, My Funny ValentineChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) THE LIGHTHOUSE ALL-STARS “SUNDAY JAZZ AT THE LIGHTHOUSE” Hermosa Beach, CA, February 21, 1953Four others, Viva ZapataMaynard Ferguson, Shorty Rogers (tp) Milt Bernhart (tb) Bob Cooper, Jimmy Giuffre (ts) Frank Patchen (p) Howard Rumsey (b) Shelly Manne (d) Carlos Vidal (cga-1) CHICO HAMILTON “THE ORIGINAL QUINTET WITH BUDDY COLLETTE” Live “Strollers”, Long Beach, CA, November 11, 1955Tea for two, Fast fluteBuddy Collette (fl,as,ts,cl) Fred Katz (cello) Jim Hall (g) Carson Smith (b) Chico Hamilton (d) SHELLY MANNE “BOSS SOUNDS LIVE SHELLY'S MANNE-HOLE” Hollywood, CA, June 20, 1966Margie, The breeze and IConte Candoli (tp) Frank Strozier (as) Russ Freeman (p) Monty Budwig (b) Shelly Manne (d) Continue reading Puro Jazz 18 de noviembre, 2024 at PuroJazz.

GERRY MULLIGAN “QUARTET WITH CHET BAKER” Los Angeles, August 29, 1952Bernie's tune, Lullaby of the leaves, Line for Lyons, My Funny ValentineChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) THE LIGHTHOUSE ALL-STARS “SUNDAY JAZZ AT THE LIGHTHOUSE” Hermosa Beach, CA, February 21, 1953Four others, Viva ZapataMaynard Ferguson, Shorty Rogers (tp) Milt Bernhart (tb) Bob Cooper, Jimmy Giuffre (ts) Frank Patchen (p) Howard Rumsey (b) Shelly Manne (d) Carlos Vidal (cga-1) CHICO HAMILTON “THE ORIGINAL QUINTET WITH BUDDY COLLETTE” Live “Strollers”, Long Beach, CA, November 11, 1955Tea for two, Fast fluteBuddy Collette (fl,as,ts,cl) Fred Katz (cello) Jim Hall (g) Carson Smith (b) Chico Hamilton (d) SHELLY MANNE “BOSS SOUNDS LIVE SHELLY'S MANNE-HOLE” Hollywood, CA, June 20, 1966Margie, The breeze and IConte Candoli (tp) Frank Strozier (as) Russ Freeman (p) Monty Budwig (b) Shelly Manne (d) Continue reading Puro Jazz 18 de noviembre, 2024 at PuroJazz.

Today, Paul and guest Bob Cooper look deeply into the deployment of artificial intelligence in new product development. The discussion revolves around the challenges of successfully implementing AI projects, the high failure rates, and the potential solutions to overcome these hurdles. They also discuss how AI transforms product innovation and process improvements across various industries, with insights drawn from Bob Cooper's extensive research and practical experiences. Bob Cooper, the founder of the Stage-Gate® methodology, is a renowned expert in new product development and innovation management. With decades of experience, he has been instrumental in refining processes businesses use to navigate the complexities of bringing new products to market. As a prolific author and a thought leader, his work continues to influence how organizations harness technological advancements like artificial intelligence to stay competitive. Cooper's blend of theoretical knowledge and hands-on expertise makes him a valuable resource for understanding the intricacies of AI in product development. "Imagine AI not as a replacement, but as an augmentation of human capabilities. With the right balance, AI can drive unprecedented innovation in product development." ~ Bob Cooper Today on Innovation Talks: ·     AI project failures often mimic traditional product development failures, with up to 80% of projects floundering due to poor technical understanding and misjudgment of user needs.·     The misinformation from vendors and promotional blogs significantly contributes to the high failure rate of AI projects.·     Successful AI deployment frequently parallels the Stage-Gate® processes used in traditional product development, highlighting the need for structured project management.·     Data quality is as crucial to AI as material quality is to manufacturing physical products; insufficient or poor-quality data undermines AI performance.·     While AI's role in product innovation is substantial, its impact is even more significant in process improvements, facilitating everything from idea generation to market launches.·     Trust and readiness to adopt AI are major hurdles; many companies are reluctant to rely fully on AI for decision-making, preferring human oversight.·     The financial sector has adopted AI more rapidly than product development industries, indicating a sector-specific readiness and application of AI technologies.·     Personal and professional AI literacy is essential; proficiency with tools like ChatGPT can significantly boost productivity and innovation capabilities.   Guest Contact Information: Website: www.bobcooper.cahttp://www.bobcooper.ca/ Resources Mentioned: http://www.bobcooper.ca/articles/artificial-intelligence-in-npd Rapid model: Roadmap for AI Implementation and Deploymenthttps://www.linkedin.com/pulse/adopting-artificial-intelligence-new-product-rapid-model-cooper-wze4eStage-Gate® methodologyhttps://www.stage-gate.com/blog/the-stage-gate-model-an-overview/Siemens software for digital twin technologyhttps://www.siemens.com/global/en/company/stories/industry/the-digital-twin.htmlChatGPT for idea generation and campaign strategieshttps://chatgpt.com/Resources: Bob Cooper's published books on innovation and new product developmenthttps://www.amazon.com/stores/Robert-G.-Cooper/author/B001IGOJG6?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true  This Podcast is brought to you by Sopheon Thanks for tuning into this week's episode of Innovation Talks. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | Stitcher | Spotify | iHeart Be sure to connect with us on Facebook, Twitter, and LinkedIn, and share your favorite episodes on social media to help us reach more listeners like you. For additional information about new product development or corporate innovation, sign up for Sopheon's monthly newsletter, where we share news and industry best practices! The fastest way to do this is to go to sopheon.com and click here.

Buy Mitch a Coffee account.venmo.com/u/Mitch-Hampton-1 Listeners, today we get to share our talk with music LEGEND, Pete Christlieb!  We are so very honored to have him on our show and hope you enjoy and share it with us! Inside this Episode with your host, Mitch Hampton Pete Christlieb has been among my favorite saxophonists and all around musicians for the past forty to fifty years at least. His biography reads like a who's who in jazz and popular music and he has excelled at having an original identity as a jazz improviser as well as one of the top flight performers in ensemble contexts, whether big back, symphony or rock group. Christlieb has been working as a musician since he left high school at age 16 and has so many great stories about his unique career. It was an honor to get to sit down with him and talk about his life and music and I hope you get as much joy from this episode as we did recording it. Pete Christlieb Biography Born into a home filled with classical music, there was littlequestion about Pete Christlieb's career path. Pete's father, Don Christlieb was a world renowned double reed player. His distinctive sound was heard on more than 750 productions over 50 years at 20th Century Fox. Pete started working professionally just out of High School. He did gigs at the Lighthouse as a sub for his teacher Bob Cooper. His father took Pete to The Carriage House in Burbank, (Later renamed to Chadnies) to sit in with pianist Jimmy Rowles. Jimmy liked his playing and became a big influence on Pete's conception. Jimmy trained Pete in his unique approach to jazz, inviting him to come by and sit in on Sundays. Sarah Vaughan came in to perform several times. They became friends for many years. He met Carmen McRae and was able to play and record with her too. It was a seven year sprint. “It was like swinging from one vine to the next. one band would end and the next would begin.” Pete was ready for a change. He had been playing with Louie Bellson “He was like a father and a best friend,” Pete said of his association with Bellson. In those days serial TV shows would vacation in other towns during the summer, mostly to get out of New York. Carson would take the Tonight Show to Los Angeles.” Carson productions was looking for musicians to fill out the band stand in Los Angles and asked Louie for some players to come in. He recommended Christlieb for the two week gig and again the next year. When the tonight show moved to Los Angels Pete was asked to join the band on a permanent basis, that became 20 years with the tonight show. Pete was a regular at Dante's , The Baked Potato and Al Fonses playing with other jazz greats like his favorites, Frank Rossolino and Conte Condoli. Pete started Bosco records, his great dane's namesake, and recorded his first solo Album, Self Portrait in 1981. These were followed by Going My Way & Dino's Live and several others. Pete is well known for his albums with other tenor sax greats Bob Cooper, Warne Marsh, Gene Ammons, Don Lamphere, Hadley Caliman, Ferdinand Polvel, Ernie Watts & Rickey Woodard. Pete produced records for other artists including Louie Bellson, Don't Stop Now which earned him one of three Grammy Nominations for best jazz soloist. He recorded an album with Freddy Hubbard. and has featured solos on Records and CDs like Natalie Cole's “ Unforgettable.” The TV show, Family Guy featuring the Ron Jones Orchestra was recently added to his long list of credits. Pete continues to record with well-known musicians and recording artists. Pete plays in his own quintet with wife Linda on trombone. Together they created the Tall and Small band, a ten piece band with their first CD out called “High On You.” When asked if he didn't become a musician what would he be doing with his life, he grins and says, “I'd probably be racing cars.” Links to Pete's beautiful works https://petechristlieb.com/ #NBC #johnnycarson #thetonightshow #tenor saxophone #saxophone #hollywood #pablorecords #buddyrich #docseverinson #jazz #rock #freddiehubbard    --- Send in a voice message: https://podcasters.spotify.com/pod/show/mitch-hampton/message Support this podcast: https://podcasters.spotify.com/pod/show/mitch-hampton/support

GERRY MULLIGAN “GERRY MULLIGAN QUARTET” Phil Turetsky's house, Los Angeles, August 29, 1952Bernie's tune, Lullaby of the leaves, Utter chaosChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) Los Angeles, October 15, 1952Nights at the turntable, Soft shoe, FreewayChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) PETE RUGOLO “RUGOLO PLAYS KENTON” Los Angeles, October 25 & 26, November 24, 1958Eager beaver, Artistry in rhythm, Capitol punishment, Southern scandal (1), Painted rhythm (1), Minor riff (1)Al Porcino, Ollie Mitchell, Buddy Childers, Don Fagerquist (tp) Milt Bernhart, Frank Rosolino, Harry Betts (tb) Ken Shroyer (btb) Red Callender (tu) Harry Klee, Bud Shank (as,fl) Bob Cooper (ts,oboe) Dave Pell (ts,cl) Chuck Gentry (bar,bcl) Claude Williamson (p) Howard Roberts (g) Don Bagley (b) Shelly Manne (d) Pete Rugolo (arr,cond KENTON PRESENTS JAZZ – BOB COOPER Los Angeles, May 14, 1954 The way you look tonight, Polka dots and moonbeams, Solo flight Bob Cooper (ts) Bud Shank (bar) Howard Roberts (g) Joe Mondragon (b) Shelly Manne (d) Los Angeles, July 30, 1954 She didn't say yes, When the sun comes out, Tongue twister (1) Bob Cooper (ts) Bud Shank (bar) Claude Williamson (p) Howard Roberts (g) Curtis Counce (b) Stan Levey (d) Continue reading Puro Jazz 29 enero 2024 at PuroJazz.

GERRY MULLIGAN “GERRY MULLIGAN QUARTET” Phil Turetsky's house, Los Angeles, August 29, 1952Bernie's tune, Lullaby of the leaves, Utter chaosChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) Los Angeles, October 15, 1952Nights at the turntable, Soft shoe, FreewayChet Baker (tp) Gerry Mulligan (bar,arr) Bob Whitlock (b) Chico Hamilton (d) PETE RUGOLO “RUGOLO PLAYS KENTON” Los Angeles, October 25 & 26, November 24, 1958Eager beaver, Artistry in rhythm, Capitol punishment, Southern scandal (1), Painted rhythm (1), Minor riff (1)Al Porcino, Ollie Mitchell, Buddy Childers, Don Fagerquist (tp) Milt Bernhart, Frank Rosolino, Harry Betts (tb) Ken Shroyer (btb) Red Callender (tu) Harry Klee, Bud Shank (as,fl) Bob Cooper (ts,oboe) Dave Pell (ts,cl) Chuck Gentry (bar,bcl) Claude Williamson (p) Howard Roberts (g) Don Bagley (b) Shelly Manne (d) Pete Rugolo (arr,cond KENTON PRESENTS JAZZ – BOB COOPER Los Angeles, May 14, 1954 The way you look tonight, Polka dots and moonbeams, Solo flight Bob Cooper (ts) Bud Shank (bar) Howard Roberts (g) Joe Mondragon (b) Shelly Manne (d) Los Angeles, July 30, 1954 She didn't say yes, When the sun comes out, Tongue twister (1) Bob Cooper (ts) Bud Shank (bar) Claude Williamson (p) Howard Roberts (g) Curtis Counce (b) Stan Levey (d) Continue reading Puro Jazz 29 enero 2024 at PuroJazz.

Kevin A. Walton and Lady Carol Causieestko visit Friends Like Us and discuss suicide prevention,  Subverting Toxic Masculinity by alligninging with inner spirit and more with host Marina Franklin. Kevin Walton is a Spiritual Leader, Transformation Specialist, and Activational Speaker who has led thousands of students and initiates around the globe on a powerful journey of access into the greater depth and capacity of the Self, Creation, and Authentic Expression.  Through the founding of his spiritual practice and life path entitled “Creatorhood: The Art of Living From Truth,” he has established an operating system that supports and directs a more sustainable and comprehensive embodiment within our life experience through a greater understanding and utilization of Spiritual Connectivity, Conscious Awareness, Personal Evolution, Emotional Intelligence, Masculine/Feminine Principles of Energy, Relational Dynamics, Multidimensional Comprehension, and Community Development. Kevin is the founder of the Light Beings Ministry and Community, a Central Leader and Pillar Facilitator in the Sacred Sons Men's Organization and Movement, a co-founder of Unified We Stand, and a co-owner of Level Up Film Studio. Kevin A. Walton has recently become a familiar face on the BET Network through his series regular role as Aaron Carter on the number 1 cable hit television series “Sistas” written and directed by Tyler Perry, now in its 5th season, and through his leading role as Matthew Reynolds on the BET Original Film “Twice Bitten”. Kevin quickly made a name for himself in the South Florida acting scene with several independent films as a lead or co-star and in powerful portrayals in roles such as Cyrus in “Loving The Bad Man”, Dutch in NatGeo's “Locked Up Abroad”, and as an actor and stunt performer on USA's Original Series “Burn Notice”.  He had a feature role as Bob Cooper in “Step Up Revolution” the 4th installment of the franchise and he received great acclaim for his dynamic portrayal of Dwight in the Ground Up & Rising's theatre production of "The Recommendation" that saw a beautiful dance of intensity, humor, and menacing spontaneity.  Kevin's range as an actor been recognized from his scene presentations of Shakespeare's Othello, Macbeth, and Hamlet and after a series of more dramatic roles, in the film "Playin' For Love" Kevin revealed a more comedic side of himself in the character of Carvel 'Cooty' Larson which he delivered flawlessly alongside the guidance of Robert Townsend. Lady Carol Causieestko : The Lady, is a fierce advocate for social change, a vibrant businesswoman, style icon, costumer/clothier,  former model, internationally-trained makeup artist, and mother of two. She is the Founder and Director of Inner Makeup Enterprises (InnerMe)LLC,  and is known to many as the empowering facilitator for her signature The Return of the Lady (ROTL) tea party seminars. ROTL is a unique platform focusing on bridging the gap across relationships (e.g. familial, romantic, etc.) by facilitating healthy discussions centered on a variety of inter- and intra-personal topics including, but not limited to, mental and sexual health, intimate partner/sexual violence, and teen pregnancy with a modern touch of social etiquette. Additionally, The Lady is the creator and facilitator of The Return of the Gentle Man, a global mental wellness symposium where men of all identities and socio-economic groups can speak openly and honestly about issues that affect them. ROTG is a transformational and informational forum that travels the country challenging and encouraging men to have intimate and honest dialogues that diminishes stereotypes associated with toxic masculinity. The discussions will emboldened healthy conversations --free from judgment of participants' health conditions, sexual/gender diversities, and/or lifestyle preferences.  The Lady is also the owner of The Lady's Dressing Room, a high end vintage and luxury resale/rental boutique. She is an International Life coach and is developing her own docu-series, allowing the viewer to take a proverbial walk in her fabulous shoes and witness the wins, the challenges, and the whimsy of a unique real life super-sheroe..."The Lady."  Lady will be speaking about Youth Mental Health at the UN at the United Nations Platform. Always hosted by Marina Franklin - One Hour Comedy Special: Single Black Female ( Amazon Prime, CW Network), TBS's The Last O.G, Last Week Tonight with John Oliver, Hysterical on FX, The Movie Trainwreck, Louie Season V, The Jim Gaffigan Show, Conan O'Brien, Stephen Colbert, HBO's Crashing, and The Breaks with Michelle Wolf.      

Global Product Management Talk is pleased to bring you the next episode of... Product Mastery Now with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode:  Today we are talking with a legend in product management. Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World's Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Besides his best-selling books Winning at New Products and Portfolio Management for New Products, he has published more than 130 articles on R&D and innovation management. He is frequently helping organizations succeed while also holding the role of Professor Emeritus at McMaster University and Distinguished Research Fellow at Penn State University.

“I need to create an audience for classical music.”   Cellist Jan Dixon has carved an incredible career out for herself as not only a member of the Reading Symphony Orchestra, assistant conductor of the Reading Youth Symphony Orchestra and director of the Orchestra Zone program but also as an inspirational music educator in the Berks County area.   Luckily for the musical youth of Berks County, Jan was able to overcome an ill-fated encounter with a soda a bottle she was made to play in her elementary general music class which eventually steered her away from wind instruments and led her to the cello.   Jan relays stories of Louis Vyner, Wes Fisher “the musical father of all of us in Berks County” as well as her inspirational co-workers at Governor Mifflin like Skip Norcott, Paul Cusano, Bob Cooper and Kathryn Fellman. Jan also credits Paul's wife, Ann Cusano with helping her find her first teaching job in Norristown.   This episode is chock full of other great stories harkening back to days of live music her grandfather played for silent movies, smoke-filled audition rooms and secrets revealed as to how her parents finally got her to practice.

If you want to be inspired by simple goals that turn into big things, look no further than Bob Cooper. Bob has a knack for feeling the undercurrent of technology and marketing before they break the surface. From video kiosks to the dawn of multimedia marketing to selling companies to coaching others to do the same, Bob has done just about everything.There's a good chance right now Bob is off founding something, but for this episode we're lucky enough he sat down and told us the secret of how he does it all. You won't want to miss it. Connect with Jay on LinkedInhttps://www.linkedin.com/in/jayaigner/The First Customer Youtube Channelhttps://www.youtube.com/@thefirstcustomerpodcastThe First Customer podcast websitehttps://www.firstcustomerpodcast.comFollow The First Customer on LinkedInhttp://www.linkedin.com/company/the-first-customer-podcast/

Lee and John are joined by none other than ATR Broadcasting legend Sir Bob Cooper for another Sunday Sermon Special for an in-depth chat about his life in racing. Intro 00:00 Getting into racing media 1:56 Bobs unique style of broadcasting 3:16 Bobs betting 10:19 Bob on Racing Politics 19:18 How has racing changed 24:44 Great Bob Cooper Moments 31:13 A Horse and Trainer to Follow 44:40

We are wrapping up our 3 part series with Bob Cooper and the Q&A discussion with a customer panel at the 2022 Elite Invitational. Chris Monroe joins us as we discuss websites, google ads and cause marketing. Don't forget to download your complimentary Customer Care Guide and an Owners Job Description Guide by going to eliteworldwide.com/ARN or find the link in the show notes.  Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Chris Monroe, https://monroetire.com/ (Monroe Tire & Service), Shelby, NC. Business Development Coach,  https://eliteworldwide.com/ (Elite Worldwide), Elite Top Shop 360. Listen to Chris' other episodes https://remarkableresults.biz/?s=%22chris+monroe%22 (HERE  ) Key Talking Points Watch Full Episode on YouTube https://www.youtube.com/watch?v=LhldX5TgVw0 (HERE) Websites - What they look for on websites: years in business, pictures of shop/employees (nonstock photos), connection (dogs, kids etc), phone number and email address, reviews, attraction to family business What didn't they say? Price, list of services Google Ads - Their use of the paid Google ads found at the top of search results- they do not consider them as recommendations. Consumers want to do their own research Cause Marketing - powerful but not a top priority to sway decisions, encourage referrals, and find a cause you believe in to be involved with. Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) https://remarkableresults.biz/remarkable-results-radio-podcast/e773/ (Link to Part 1) https://remarkableresults.biz/remarkable-results-radio-podcast/e777/ (Link to Part 2) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

We are on Part 2 of our 3 Part series about customer perspectives with Bob Cooper. In this episode, Bob asks a panel of consumers at the 2022 Elite Invitational in San Diego about pricing competitiveness and how to recover when something goes wrong with a customer experience. Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Darrin Barney, VP of Operations, https://eliteworldwide.com/ (Elite Worldwide). President of https://www.barneybrothers.com/ (Barney Brother's Off-Road and Repair), Grand Junction, CO. Listen to Darrin's previous episodes https://remarkableresults.biz/?s=%22darrin+barney%22 (HERE) Key Talking Points Pricing and Competitiveness: pricing is based on other businesses, economics/market conditions/competitors, sales force determination, and dealership prices. They do not understand where the price comes from.  Price comparing: asking why it's a considerable difference, asking to match the price, questioning labor prices, see a breakdown of prices. Be competitive, but you don't need to match. Charge appropriately for your shop. Recovery- KIA EV battery issues- irritated loaner was a gas vehicle, KIA wrote check to cover gas during time they had car (for few months), “fix the problem so well they cant wiat for it to happen again.” KIA was understanding of their individual customer. Have a plan/procedure in place. Have a ‘discount' budget to use- empower your people. LISTEN  Have the right people in place Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

In this episode, we are jumping into the mind of your customer. From their perspective, do they prefer to use the term mechanic or technician? Ask a customer … How much do they think a mechanic/technician earns? What is your customer's opinion on a service advisor having visible tattoos or smelling like cigarettes? Bob Cooper asked these questions to a panel of consumers at the 2022 Elite Invitational in San Diego, and their answers will certainly surprise you. And more importantly, what should you do in your business having this knowledge? Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE.) Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Bill Greeno, https://www.qualityautomotiveservicing.com/?fbclid=IwAR2WYxjEIioybHY_EiE30Z7Co2-5LJYQLVOb8bcdvSlL3npxbT_1Rlzn0J0 (Quality Automotive Servicing), Truckee, CA. Bill's previous episodes https://remarkableresults.biz/?s=greeno (HERE) Key Talking Points The consumer panel- you're ideal customers, 3 from the dealership, 3 from independent   No matter how well your customers love you, they could love you like a rainbow, but there are some things that they will never ever tell you. How do we get inside of their minds and how do we learn? What's really important to them? How much a technician mechanic makes per hour? We need to get the perception and reality that people need to know you can earn a really good income in this industry  Be aware that you're gonna have a lot of customers that come in and may never come back if they smell smoke on your advisor or on any of your people and in their car. It's all marketing- align your image. Use surveys and programs to tell you what is important to customers Would you say mechanic, or would you say a technician?  Both of those terms, mechanic and technician, have a role in our industry.  A technician is a person employed to look after technical equipment or do practical work in a laboratory, an expert in a practical application of science or a person skilled in the technique of an art or craft technician. Examples of technicians are theatrical technicians, school, laboratory technicians, engineering technicians, laboratory technicians, electronics technicians, x-ray technicians. Mechanic is defined as an artisan skilled tradesperson who uses tools to build, maintain, or repair machinery The more we could bring the, the communication and the understanding between the customers and the technicians and the industry closer together, the more successful we'll be, and when it comes to SEO, just imagine what's gonna happen to the shop owners that start embedding mechanic What are some of the things that you could do to really. Make that customer go, you know what? I'm in the right place. I'm dealing with the right people Complimentary Elite Customer Care Guide Template https://eliteworldwide.com/ARN (HERE) Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) https://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

It is estimated that 80 percent of our health is governed by our behavior. This is particularly true for chronic diseases. Yet chronic diseases are notoriously resistant to the traditional model of treatment, which relies on infrequent interactions with healthcare professionals. AndHealth is changing that model via a mobile app that provides continuous support from specialist physicians and health coaches, facilitating patient participation and behavioral modifications to target the root cause of chronic disease and to reverse such conditions. In this episode, King & Spalding partner Bob Cooper talks to AndHealth founder and CEO Matt Scantland about this revolutionary development and what it and other digital technologies mean for the future of healthcare.

Bob Cooper is the Archdeacon of the Diocese of Durham. Bob brought us an encouraging message of hope on his first visit to our church, challenging us to double our numbers by inviting someone to church, which is how his own journey started.

How do you incent behavior and retain top talent? Is the tech shortage a blessing in disguise? Did you know money is not the best motivator for employees? Bob Cooper, President of Elite Worldwide, shares 6 key components you should have in your compensation and incentive package for your employees.  Bob Cooper, Founder/President https://eliteworldwide.com/ (Elite Worldwide). Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Key Talking Points “No one works for me, they work with me” Shortage of technicians is a blessing, scarcity creates opportunity. Attract superstars and keep them.  Retention, recruiting (24/7), apprenticeship programs Looking at other successful industries and how to you mimic it? Money is not the best motivator- you'll never give your employees enough, think beyond dollars and cents Behavior that's rewarded will continue, random rewards bring consistent behavior Hiring the right people- hire for what they know (skill), fire for who they are as a person #1 Competitive Base Pay (base income, uniforms, training, vacations, paid holidays, etc.) #2 Opportunistic income (Productivity pay) #3 Exemplary Performance Rewards (Going above and beyond their job responsibilities both at work and in their personal life) #4 Security- when you hire Larry, you are also hiring Mary (Health Insurance,401K, business cards, etc.) #5 Reward for Tenure (not loyalty, loyalty is your spirituality, nationality etc. Calling your employees and customers loyal is being assumptive)- (Anniversary rewards, Retirement programs, vacation packages, becoming involved with the integration decision making of business  etc.) #6 Leadership (provided by the owner)- are you just default providing (I'm the boss)? Do you have a vision for the future and are focused on goals with growth opportunities? Growing on a lattice, not a ladder. Don't be afraid of being friends with your employees Connect with the Podcast: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners:         Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, https://www.aapexshow.com/ (AAPEX) - Now more than ever. More Time. More Profit. Transform your shop at https://getshopware.com/carm (getshopware.com/carm) http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

Bob Cooper, owner/founder of the Integrity interiors tells his story.

Bob Cooper, Founder/President of Elite Worldwide Inc. A native Ohioan, Bob started his career as a technician in a struggling, Cleveland Ohio shop that he later purchased and build into one of the most successful shops in America. As a successful shop owner and experienced drag racer, in Cleveland, he started a second business and began doing performance driveline work for many of the nation's top fuel racers. It wasn't long after he and his family sold their Cleveland home and businesses, loaded up their race car, and moved to southern California where he developed shops that gained national recognition. Having a passion to help other shop owners, in 1990 he founded Elite; the industry leader in helping shop owners build more profitable, successful businesses, that allow them to reach their personal goals, and elevate the industry at the same time. Bob was one of the first to predict the dealership's plan to target the service business, he predicted the trend toward maintenance, the explosive growth in remanufactured components, and the trend in leasing. He is also the creator of the most commonly used sales procedures used by the top service advisors in America. He has been nominated for entry into “Who's Who in American Business”, he is a member of the prestigious National Speakers Association, he is recognized as one of the nation's leading authorities on both personal and career success, and he is committed to the principle of never putting money ahead of people. In addition to speaking at many of the major industry events, he has spoken worldwide to many Fortune 500 companies, private banking groups, universities and the United States Army. Listen to Bob's other episodes https://remarkableresults.biz/?s=%22bob+cooper%22 (HERE) Key Talking Points Why we all need to have clearly defined goals- establish your goals for the next year. Only 3% have defined goals. People that have goals are happier, healthier, and live longer lives. They earn on average twice the income vs the people who don't have goals. Most people don't know what they don't know- 97% of people talk about their day-to-day lives and don't talk about goals. People also don't know how to set goals, fear of failure and fear of rejection.  We are born with 2 genetic fears- falling and fear of loud noises, all other fears are developed fears. Many are faced with a fear of public speaking, which is a developed fear as well.   Was the day successful or not successful with reaching goals Short-term goals are not used for economic gain- the purpose is to change the behavior of people. Make yourself wonder what you could do differently to reach the goal next time. Short-term goals should be daily goals. In order for short-term goals to effectively influence behavior, they only need to be reached 51% of the time. Monthly goals- the problem is you're only rewarded for hitting that goal once every 30 days. You also risk slowing down if reaching the goal early or giving up if not close to hitting goal.  Increasing sales 15% - set daily sale goals and daily car count goals, always make sure they are tracked in descending not ascending way. If your goal is $5,000 for the day and you sell $1,500, draw a line through $5,000 and rewrite $3,500. It is a new adjusted goal. Goals should always be in front of you instead of what you've accomplished.  Write your core beliefs, what are the things that are most important to you? 8-10 core beliefs. Look at it 2-3 days later and constantly work on it for the next month. You cant set effective goals if you don't first know who you are as a person. Share your goals with a spouse/someone who fully supports you, find the common goals together. “Give up goals” can be shared with everyone.   Hiring employees is like getting married. Getting married is easy, staying married is hard. Don't let your employee “fall out of love” with what they are doing. Don't be afraid to set...

During the lifetime of Series One, we had a great relationship with Steve Whitt of the UK's Mediumwave Circle. They were kind enough to host our receiver reviews when the radio show ended. And they are . (If you think we should archive those reviews and other DX Publications, please tell us at ) In this programme, at the end of a cold, dark January, it was an excellent time to return to the topic of long-distance AM (Mediumwave) reception. Steve reported some strange conditions in the UK, normally only possible for listeners much further North in Finland and Norway. Even in 1998, some stations were closing down. But things were starting to go full circle. And there was excitement around the expanded band with stations like WJDM on 1660 (later ), WCMQ on 1700 kHz. There is plenty more coming about mediumwave – check out the which we posted on YouTube 10 years ago. The programme also deals with the failure of Asiasat 3, with expert commentary from Bob Cooper.

Uscito nel 1961, This Time of Year di June Christy è uno degli album natalizi di area jazzistica di maggiore originalità e pregio: non si basa infatti sulla riproposizione in chiave più o meno jazzistica di brani del repertorio natalizio, ma è costituito interamente di materiale originale, creato per l'occasione. June Christy è stata una delle migliori e più popolari cantanti di jazz della generazione emersa negli anni cinquanta. Classe 1925, la Christy nel '45 entra nell'orchestra di Stan Kenton, patrocinata da Anita O'Day, la straordinaria cantante che l'aveva preceduta nella formazione del grande bandleader. Di grande successo il suo album personale di debutto, Something Cool, del '53, arrangiato da Pete Rugolo, che aveva anche lui lavorato con Kenton. Di Rugolo sono anche gli arrangiamenti e la direzione orchestrale di This time of Year: nella ampia compagine impegnata nell'album troviamo jazzisti di vaglia, fra cui al sax tenore, al clarinetto basso e all'boe Bob Cooper, marito della Christy, al sax alto e al flauto Bud Shank, alla batteria Shelly Manne.

durée : 00:55:00 - Joe Castro - par : Alex Dutilh - Sunnyside Records présente le deuxième coffret concocté par Daniel Richard à partir des archives du pianiste Joe Castro, avec des concerts inédits de légendes comme Paul Bley, Paul Motian, Leroy Vinnegar, Paul Chambers, Philly Joe Jones ou Bob Cooper. - réalisé par : Emmanuel Benito

durée : 00:55:00 - Joe Castro - par : Alex Dutilh - Sunnyside Records présente le deuxième coffret concocté par Daniel Richard à partir des archives du pianiste Joe Castro, avec des concerts inédits de légendes comme Paul Bley, Paul Motian, Leroy Vinnegar, Paul Chambers, Philly Joe Jones ou Bob Cooper. - réalisé par : Emmanuel Benito

Join Pastor David as he welcomes Cooper Hartwick, Youth Director of Cross Points. They talk about Cooper's dog Winston, Coopers special talents and one of the core values at CPC-- Honor. Show Notes: Painting with Bob Cooper: https://youtu.be/KX05tKlSoxE Follow Winston on Instagram: https://www.instagram.com/_winston_the_lab_/ The Social Dilemma on Netflix The Weight of Glory by CS Lewis http://www.wheelersburg.net/Downloads/Lewis%20Glory.pdf To learn more about Cross Points, check out our website: http://crosspointschurch.com To stay up to date, check out our social media: Instagram: @crosspointskc Facebook: CrosspointsKC Spotify: CrossPointsKC Twitter: @crosspointskc

Bob Cooper - what to tell kids about getting lost 210920 See omnystudio.com/listener for privacy information.

Sintonía: "Swing Shift" - Jimmy Giuffre "Lover Come Back to Me" - Lester Young; "Lestorian Mode" - Brew Moore; "Concentration" - Gene Ammons; "These Foolish Things" - Stan Getz; "One for Prez" - Wardell Gray; "Jane´s Bounce" - Allen Eager; "Coop´s Solo" - Bob Cooper; "Port of Rico" - Illinois Jacquet; "Passport to Pimlico" - Herbie Steward; "Ain´t Nothin´ Much" - Budd Johnson; "Sweet and Lovely" - Dexter Gordon; "Let´s Get Away From It" - Al Cohn; "Don´t Worry About Me" - Zoot Sims; "Out of Nowhere" - Henri Renaud; "I´m Shooting High" - Warne Marsh; "Fine and Dandy" - Sonny Stitt Escuchar audio

Começamos com groove francês e terminamos sambando na beira do mar. Pelo meio, seguramos a Boia pela 39ª vez. No novo episódio do podcast de surfe mais bem escutado (sim, falamos de você!) da língua portuguesa cabe o mundo inteiro e mil recomendações. De Albert Camus ao mais profundo livro já escrito sobre filmes de surfe e com surfe, de Kelly Slater pelas lentes de Jack Coleman à vitória retumbante dos surfistas australianos frente ao lobby do petróleo. Tem também como o campeão mundial do surf competição, Ítalo Fereira, está beliscando o campeao mundial dos vídeos de free surf, Jamie O'Brien. E tem ainda Maurice Cole e a prancha mágica de Tom Curren, Joel Tudor e a rensacença do surf de longboard(pelo menos para ele, com 43 anos!), Bob Cooper e a prancha mágica. Um Boia pra salvar qualquer um de se afogar no oceano de banalidades que nos cerca a todos. --- Send in a voice message: https://anchor.fm/boia/message

Temos um novo recorde! Uma hora e quarenta e dois minutos de Bóia. No 38º episódio do Podcast menos ouvido e mais celebrado do planeta, usamos e abusamos do seu precioso tempo para iluminar assuntos obscuros. Traçamos o perfil de dois personagens que nos deixaram em fevereiro de 2020, Bob Cooper e Murilão. Cada um, do seu jeito, trouxe felicidade em forma bruta para um mundo sempre injusto. Tivemos a honra e o privilégio de receber a colaboração valiosa e sentida do filósofo e sociólogo da arte de viajar e bem viver, Tito Rosemberg, explicando com sua verve de jornalista o que representou - e ainda representa - as vidas dos Xamãs do nosso folclore. Não deixamos de lado o Capítulo Perfeito, embora imperfeito como o próprio surfe, nem o tradicional Hang Loose Pro em Noronha. Ouvimos Moacyr Luz com sua doçura e sarcasmo, provocando debate sobre racismo e Saudades da Guanabara. Cada vez mais convencidos da importância de sentar e conversar sem tempo pra terminar, Julio Adler, Bruno Bocayuva e João Valente fazem o papel fundamental de fazer pensar - sem afetações, sem jogar pra torcida e sem tapinha nas costas. Ao fazer isso, o Bóia dialoga com voce. Bóia é diálogo. Bem-vindo! --- Send in a voice message: https://anchor.fm/boia/message

If you were stuck in the bush, lost in the desert or just in a sticky spot, Bob Cooper is the bloke you'd want by your side! Sab and Jamie sit down and have a chat with Bob - one of Australia's leading survival experts. He explains the first things to do if you get lost, the tricks to survive in harsh conditions and how to determine if a plant is edible or not. Listen through to hear a few of Bob's own survival stories, including the time he survived a near chopper crash in the middle nowhere. More than just a crafty bushman, Bob gets into the Dirty Deeds spirit and drops a few of his legendary gags too. This episode brought to you by our mates at DSATCO MULCH. Find them at dsatco.com

On this episode of An Earful Podcast we caught up with James frontman of Cutting Teeth. We talk all about the band and their creative outlooks, approaches to writing their material and more. We also talk about working with producer Bob Cooper who we have previously spoken to on Episode 20.Go listen to Cutting Teeth here:https://open.spotify.com/album/2L6ARiQriMuQtIvaGIvOpEKeep up to date with Cutting Teeth here:https://www.facebook.com/cuttingteethuk/https://twitter.com/cuttingteeth_uk?lang=enhttps://www.instagram.com/cuttingteeth_uk/?hl=enhttps://www.youtube.com/channel/UCwXi5OSGlwuR7QyMxkbc39wDon't forget you can support the podcast here:https://www.facebook.com/AnEarfulPodcast/https://www.instagram.com/anearfulpodcast/?hl=enhttps://twitter.com/anearfulpodcasthttps://www.youtube.com/channel/UCv6bZOOHjEiXMge6ONaUxEQ?view_as=subscriber See acast.com/privacy for privacy and opt-out information.

On episode 20 of An Earful Podcast, we are joined by producer Bob Cooper. Bob has worked with numerous bands such as Cutting Teeth, WSTR,  Midnight Son, Ducking Punches and many more. In this episode we talk about the new studio he has recently moved into, how all this started for him, as well as the many tangents we go off on.Keep up to date with Bob here:https://www.bobcooperproducer.com/https://www.instagram.com/bobcooperproducer/?hl=enhttps://www.facebook.com/BobCooperMusicProducer/https://twitter.com/BobCooperProducDon't forget you can support the podcast here:https://www.facebook.com/AnEarfulPodcast/https://www.instagram.com/anearfulpodcast/?hl=enhttps://twitter.com/anearfulpodcasthttps://www.youtube.com/channel/UCv6bZOOHjEiXMge6ONaUxEQ?view_as=subscriber See acast.com/privacy for privacy and opt-out information.

Ben is joined by Sharon Edwards from BBC Radio Lincolnshire and Charlotte Rose from BBC Essex discuss election manifesto numberwang and play a drinking game with a difference. Ben explores different forms of democracy with help from the unknowable Chris Mason. Caire Hamilton from BBC Radio Merseyside and Bob Cooper from BBC Radio Cumbria look at the futility that some people feel when deciding whether their vote will make a difference.

At the age of 23, Los Angeles drummer Paul Kreibich got his first major jazz gig with jazz singer Carmen McRae. Paul later auditioned for Ray Charles, was hired on the spot, and toured with him for four years. Paul became a first call LA drummer, working with jazz luminaries Mose Allison, Anita O'Day, Rosemary Clooney and Lee Konitz. His recording credits include Dianne Reeves, Bob Cooper, Conte Candoli, Cedar Walton, Kenny Burrell, Gene Harris, and many others. Paul continues to tour, record and perform locally. He's now on the music faculty at Cal State Fullerton and teaches privately.

At the age of 23, Los Angeles drummer Paul Kreibich got his first major jazz gig with the great jazz singer Carmen McRae. Paul later auditioned for Ray Charles, was hired on the spot, and toured with Charles for four years. He became a first call LA drummer, working with jazz luminaries Mose Allison, Anita O'Day, Rosemary Clooney and Lee Konitz. His recording credits include Dianne Reeves, Bob Cooper, Conte Candoli, Cedar Walton,  Kenny Burrell, Gene Harris, and many others.  Paul continues to tour, record and perform locally. He's now on the music faculty at Cal State Fullerton and teaches privately. 

At the age of 23, Los Angeles drummer Paul Kreibich got his first major jazz gig with the great jazz singer Carmen McRae. Paul later auditioned for Ray Charles, was hired on the spot, and toured with Charles for four years. He became a first call LA drummer, working with jazz luminaries Mose Allison, Anita O'Day, Rosemary Clooney and Lee Konitz. His recording credits include Dianne Reeves, Bob Cooper, Conte Candoli, Cedar Walton,  Kenny Burrell, Gene Harris, and many others.  Paul continues to tour, record and perform locally. He's now on the music faculty at Cal State Fullerton and teaches privately. 

Robert “Bob” Joseph Cooper Funeral Service September 26, 2019

Check out this episode’s Customer Financing Options. What options do you have to help your customers with credit choices?  There are many vendor credit options to choose from and they are great. Maybe you don’t use them, maybe you should. No one wants a customer to walk out on a major purchase especially safety-related. This session is here to help you capture more of the big-ticket jobs. You just may hear a financing option idea or two that you’ve never considered. And that is exactly what we do here, push the envelope on strategies and ideas to help you grow as a leader and build your business. Hear about the acceptance rate of vendor finance programs and a few creative ideas on how to lock in customers with a pre-payment plan. Ever do a comparison of buying new or used vs fixing the vehicle that needs all the work?  Have you ever heard of the M & D loan? You are about to. The Panel: Amy Mattinat is the owner and manager of Auto Craftsmen in Montpelier, VT. Her shop is an ASE Blue Seal Shop, AAA approved and she is a member of ASA, SBN & WIAC.  Along with running her independent repair shop, she is able to combine her three passions: teaching small business owners how to run a successful business, teaching car care and safety to the general public and educating young people about the many career opportunities available in the auto care industry. Amy was awarded the  2012 Top Female Shop Owner of the Year! The award was given by the Car Care Council Women’s Board, Honored as a 2014 Professional Woman of the Year by the National Association of Professional Women, Awarded the 2015 U.S. Small Business Administration’s Vermont Women-Owned Business of the Year, Awarded the 2016 AAA Business of the Year in Vermont and served as President of Women in Auto Care 2014 through 2016. Listen to Amy’s previous episodes (https://remarkableresults.biz/?s=%22Amy+Mattinat%22) . Leon Martin owner of Auto Tech Services in Rochester, WA, graduated from “corncob college” as his father would say… The School of Hard Knocks… 1st – Eighth-grade training plus self-study courses. He is just a farm boy out of southern Illinois. Leon’s first formal training was by DANA and a ‘Doctor of Motors’ degree in September 12, 1972 Leon has been ASE certified since 1985…A1-A8 L1 C1 and his shop is an ASE Blue Seal Affiliate. He is a Management Success graduate, Repair One Graduate, E-Myth Business Mastery, AMAM Accredited Master Automotive manager and a Ned Tomarchio Supremacy Automotive Graduate. He is part of Elite Pro-service with Bob Cooper and Jim Murphy Leon moved to Rochester, Washington in 2006. He assist a local auto service and working out of a small 29 x 40 shop with a miniature office area. With the help of great people and dedicated techs, the sales average grew with a 20% increase per year for 8 years! Operating at a neighbor to neighbor, bumper to bumper slogan, the shop grew faster and ran out of space. He looked for options because he needs to continue serving his customers in a timely and efficient manner. Considering the challenges like getting permits, restrictions, zoning, costs and new building hindered their progress moving forward. His team started making plans with an existing facility and renovate to their standards. This new project ends up with six bays, additional service area which is future expansion. This also includes a very intense focus on being clean and “green” with a commitment that benefits the environment and mankind! Providence lent his hand! Leon and his team lease/purchase of the present location 18225 Pendleton Street, Rochester, Washington. It is a 4.4-acre property. Not only they are able to assist more clients, they actually have room to park, with all security cameras/chain link fencing in place, and protecting their client’s vehicles as compared to the small 3/8 acre property they moved from. Leon’s shop offers a complete auto to light...

DIP #4 - Bob Cooper Music Producer by Desert Island Punks

Bob Cooper, the CEO of Swampfox Technologies, grew his company's revenue from $4 million in 2014 to $9.9 million in 2017, a 146% increase, and to around $12 million in 2018. Swampfox provides advanced customer service software to companies that serve consumers every day. In this interview with Eversprint's Malcolm Lui, Bob shares how he and his team accelerated their high value sales by: Developing a loyal and stick customer base driven by customer satisfaction. Building a culture and an office environment that attracts and retains the top 1% to 2% of workers. Constantly evolving their product driven by customer requests. See acast.com/privacy for privacy and opt-out information.

Leon Martin owner of Auto Tech Services in Rochester, WA, graduated from “corncob college” as his father would say… The School of Hard Knocks… 1st – Eighth grade training plus self-study courses. He is just a farm boy out of southern Illinois. Leon’s first formal training was by DANA and a ‘Doctor of Motors’ degree in September 12, 1972 Leon has been ASE certified since 1985…A1-A8 L1 C1 and his shop is an ASE Blue Seal Affiliate. Leon is a Management Success graduate, Repair One Graduate, E-Myth Business Mastery, AMAM Accredited Master Automotive manager and a Ned Tomarchio Supremacy Automotive Graduate. Leon is part of Elite Proservice with Bob Cooper and Jim Murphy Leon moved to Rochester, Washington in 2006 to assist a local auto service and working out of a small 29 x 40 shop with a miniature office area. With the help of great people and dedicated techs, the sales average grew with a 20% increase per year for 8 years! Operating at a neighbor to neighbor, bumper to bumper slogan, the shop grew faster and ran out of space. He looked for options because he needs to continue serving his customers in a timely and efficient manner. Considering the challenges like getting permits, restrictions, zoning, costs and new building hindered their progress moving forward. His team started making plans with an existing facility and renovate to their standards. This new project ends up with six bays, additional service area which is future expansion. This also includes a very intense focus on being clean and “green” with a commitment that benefits the environment and mankind! Providence lent his hand to give Leon and his team lease/purchase of the present location 18225 Pendleton Street, Rochester, Washington. It is a 4.4-acre property. Not only they are able to assist more clients, they actually have room to park, with all security cameras/chain link fencing in place, and protecting their client’s vehicles as compared to the small 3/8 acre property they moved from. Leon’s shop offers a complete auto to light truck, under-hood,under-car, and bumper to bumper service! He welcomes visits anytime from clients. He even welcomes competition and calls them family. Anybody assisting in the healing world of automobiles is a part of their family. He and his team are willing to share information to assist in any way they can. They believe in the ethics of honesty and putting people ahead of the money. They want to treat all customers the way they want to be treated. This is his mission! Key Talking Points: Rochester, Washington- Population: 2,300 Was told business would never survive in a town that small   Everything happens ‘before’ Before customer calls you comes to business, gets out of a car, their decision is already being made. Approx 97-98% of all financial decisions are made based on emotions and avoiding side-effects of making a wrong emotional decision. Informing customer of what could happen if a vehicle is not maintained or serviced properly and routinely. “Maintenance is easy to schedule, breakdowns are not.” What can I do to make them chose the right decision? Soap, Paint, Light Soap: Cleanliness Paint: Color, using colors to affect emotions Light: Well-lit day and night   The only roof can be seen from the highway, painted bright blue Have a ‘wow’ factor visual for business, grab customers attention Hunting is for sport, not for the shop Waste time looking for things, a shop needs to be organized in order to run efficiently Don’t buy anything until there is a place for it- avoid misplacing an item Attitude- Choose a good one today Smile and right hand- How can I make your day better? Manage money Creative financing- Putting 3k into a car instead of getting a new car Price of new or used vehicle? Insurance cost? Depreciation?   (http://eepurl.com/bhqME9) Be socially involved and in...

After attending UC Davis, Marcus worked for a top-rated independent repair shop in Napa, California, for 7 years. He worked his way up from shop assistant to service manager and learned the service side of the auto repair business. He left the automotive field and ran a successful mortgage business in California and Nevada for many years. He thought his auto repair days were behind him after moving to Carson City with his wife and two kids in 2006. He was unable to find a dealership or independent shop that lived up to his expectations. In December of 2008, he heard that Capitol Automotive was for sale. On a whim, he looked at the shop, and it was purchased and running under his leadership within 30 days. It wasn’t a well run operation and he shares his start-up story. In his spare time, Marcus enjoys cycling, anything involving the Sierra Nevada, and shuttling teenagers to various sport and school activities. Talking points: Started sweeping floors in a shop in NAPA, CA after college and became the manager of the shop Found a shop in their town, a going concern that needs a bunch of TLC The shop was next to the state capitol building. The purchase was during the tough times of the 2008 recession. His wife became his partner. A big regret; he would have hired his business coach sooner than he did. Joined Elite Worldwide, never regretted the decision. Mentioned in the interview: Frank Scandura and Jim Murphy. See links below. He is passionate about helping people. His desire to service drove him to get into the business. His team is great at building relationships. Marcus is working to grow the maintenance share of the companies volume that is currently at 40%. Telematics and ODBII. He is looking for a company to bring him a unit that builds relationships with his customers. He’s not seen a unit that will do what he would like. He asks people a lot of questions that help establish the why of his business. He’s not in the tire business. He explains why. Marcus recently moved to a tiered flat rate system for his techs. He is looking to change behavior. He has a point system on meeting certain goals that go to his people’s favorite charity. His wife is his best advisor and partner in the company. Other interviews referenced in this episode: Bob Cooper from Elite Worldwide. Episode 236. (https://remarkableresults.biz/e236) Jim Murphy, Pro Service. 41. (https://remarkableresults.biz/e041) Frank Scandura. All Episodes Here. (https://remarkableresults.biz/?s=frank+scandura) Shop Profile Number of locations: 1 Years in industry: 19 Years business ownership: 9 Number of technicians: 4 Number of service advisers: 2 Number of lifts: 5 Number of bays: 5 Days open: Mon – Fri Annual estimated volume: $1.1M Percent Repair vs Maintenance: 60/40 Technician training hours per year: 20 Service adviser training hours per year: 40 Training type – Leader Led vs On-Line vs Lunch & Learn: 30% – 50% – 20% Association memberships: AAA First call supplier: NAPA Supplier marketing program: NAPA Auto Care SMS: Shopkey Paperless: Yes DVI: Autovitals Marketing sofware: Kukui Performing hybrid repairs: Yes Succession plan: Yes Biggest challenges: Technician shortage Business coach: Elite Worldwide Philanthropy: Muscle Powered (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Email (mailto:carm@remarkableresults.biz) This episode is brought to you by Federal-Mogul Motorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to...

I'm back this week with a new program celebrating the birthday of vocalist June Christy. June achieved her first fame with the Stan Kenton Orchestra of the 1940's. She went on to a very successful solo career in the 1950's and 60's. All of the recordings today feature June with the Kenton orchestra. I hope you enjoy these great recordings as we celebrate the birthday (November 20th) of the late June Christy. Please visit this podcast at http://bigbandbashfm.blogspot.com

Join Bob Cooper and special guest Max Cortez as they discuss the chaos surrounding all the flag banning and sensitivity issues from the USA anymore... EXCLUSIVELY on www.smartmarkradio.com.

Bob Cooper is back with another episode of SMR Beyond The Truth.  This week, he's joined by Ric Lieb to discuss the return to Erie PA where the last Big Foot sighting took place by Ric himself.

We got CONTROVERSIAL covered with this one, be sure to tune in as the Beyond the Truth gang uncover facts that may not only shock you, but have you thinking differently about the former wrestler. —    with Christopher Scott, Bob Cooper   www.smartmarkradio.com